The Setai
Located in: Bridgestreet Corporate HousingAddress: 40 Broad St, New York, NY 10004 Hours: Closed ⋅ Opens 12PM Martin Luther King Jr. Day might affect these hoursMonday(Martin Luther King Jr. Day)12–9PMHours might differTuesday12–9PMWednesday12–9PMThursday12–9PMFriday12–9PMSaturday10AM–9PMSunday10AM–8PMSuggest an edit Unable to add this file. Please check that it is a valid photo. Phone: (212) 792-6193: : : Place name: Category: Website: : : : Website: http://www.thespaonwallstreet.com/ Category: Day spa Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a question See all questions (1)
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The Setai Employees
The Setai September 2014 - November 2014
Lone Star Dedicated LLC September 2013 - June 2014
Interstate Distributor Co. August 2012 - September 2013
Secure-tek June 2012 - August 2012
Stevens Transport January 2009 - March 2012
Self Employed February 2007 - December 2008
Fisher Island Club June 2007 - February 2008
The Opium Group December 2006 - November 2007
Birmingham Police Dept June 1995 - July 2006
Hartford Police Department June 1987 - July 1993
Skills
Enforcement, Executive Protection, Private Investigations, Radar, DUI Enforcement, Traffic Homicide..., Firearms, Crime Scene Invetigation, Criminal Investigations, Crime Prevention, Personal Security, Physical Security, Transportation Security, Transportation Safety, Defensive Driving, Truck Driving, Team Leadership, Public Speaking, Patrol, Internal Investigations, Police, Close Protection, Security, Corporate Security, Workplace Violence, Security Operations, Security Training, First Responder, Security Management, Surveillance, Law Enforcement..., Personal Protection, Counterterrorism, Protection, Tactics, Criminal Justice, Weapons, Law Enforcement
Education
Keiser University-Ft Lauderdale 2014 — 2017
Bachelor of Arts (B.A.), Criminal Justice/Safety Studies
E Catholic High School 1978 — 1982
Diploma, College Prep
The Plaza, A Fairmont Managed Hotel October 2014 - Present
W Hotels December 2010 - October 2014
Mandarin Oriental - Las Vegas February 2009 - December 2010
The Setai October 2005 - January 2009
Fisher Island Club, Association, & Holdings September 2003 - October 2005
Skills
Hotels, Hotel Management, Revenue Analysis, Accounting, Resorts, Hospitality, Budgets, Yield Management, Property Management..., Hospitality Industry, Pre-opening, Food & Beverage, Front Office, Forecasting, Micros, Rooms Division, Hospitality Management, Fashion, Interpersonal Skill, Banquets, Catering, Cost Control, Customer Satisfaction, Delphi, Finance, Fine Dining, Guest Service Management, Hiring, Income Statement, Inventory Management, Leisure, Lodging, Luxury, MICROS, Opening Hotels, Opera, Payroll, Pre-opening experience, Profit, Restaurants, Revenue Forecasting, Risk Management, Spa, P
Education
Johnson and Wales University 1986 — 1991
Bachelor of Science (BS), Accounting
50 Eggs November 2014 - Present
Remoissenet Pere et Fils SA September 2014 - October 2014
Lippi Restaurants LLC July 2013 - July 2014
The Setai July 2012 - June 2013
Sustain Restaurant and Bar November 2010 - June 2012
Fratelli Lyon October 2008 - September 2010
Karu & Y August 2006 - March 2008
Mosaico Restaurant October 2004 - June 2006
Thomas Keller Restaurant Group January 2004 - October 2004
Skills
Restaurant Management, Restaurants, Food & Beverage, Menu Development, Fine Dining, Catering, Banquets, Culinary Skills, Food Service, Hospitality, Hospitality Management, Wine, Food, Micros, Cocktails, Recipes, Menu Costing, Hospitality Industry, Alcoholic Beverages, Food Pairing, Wine Tasting, Pre-opening, Sommelier, Wineries, New Restaurant Openings, Cooking, Open Table, Resorts, Wine Lists, Wine & Spirits Industry, Hotels, Cuisine, Beverage Industry, Winemaking, Bartending, Beer, Hotel Management, Gourmet, Gastronomy, Food Quality, Menu Engineering, Recipe Testing, Culinary Management, Food Safety, Italian cuisine, Mediterranean
Education
Florida International University 2004 — 2006
Hospitality Management
Culinary Institute of America 2001 — 2003
Culinary Arts
Newmarket International, Inc. an Amadeus company March 2015 - Present
Newmarket International, Inc. an Amadeus company July 2012 - Present
The Setai July 2011 - July 2012
The Tides South Beach October 2010 - July 2011
The Tides South Beach August 2010 - October 2010
Viceroy Miami December 2009 - May 2010
A1 Japanese Steakhouse November 2008 - April 2009
Business Link Mailboxes, Packing, & Shipping February 2004 - April 2009
The Morning Call January 2008 - May 2008
Skills
Microsoft Office, Active Directory, Symantec Endpoint..., Micros, Windows, Photoshop, Windows Server, Hospitality, Hotels, Hospitality Industry, Hospitality Management, Technical Support, Customer Service, Pre-opening, Troubleshooting, Opera, Resorts, Property Management..., Hotel Management, Hospitality Consulting, Management, Front Office, Event Management, MICROS
Education
Florida International University 2009 — 2010
Master of Science, Hospitality Management
Kutztown University of Pennsylvania 2004 — 2008
Bachelor of Science in Business Administration, Marketing, Management
Mandarin Oriental Hotel Group February 2015 - Present
Mandarin Oriental Hotel Group February 2013 - February 2015
The Setai August 2012 - February 2013
The Setai April 2011 - August 2012
The Setai January 2010 - March 2011
Skills
Accounting, Financial Analysis, Financial Reporting, Management, International Business..., Microsoft Excel, Mathematics, Corporate Finance, Balance Sheet, Account Reconciliation, Opera, sun systems, QuickBooks, Cross Cultural..., Statistics, Income Statement, Auditing, Customer Service, Micros, Front Office, Pre-opening, Resorts, Hotel Management, Revenue Analysis, MICROS
Education
Les Roches International School of Hospitality Management 2009 — 2010
Master of Business Administration (M.B.A.), Finance, General
The University of British Columbia 2003 — 2008
Bachelor of Science (B.Sc.), Food and Nutrition, Double Major
Cutting Room Films October 2014 - Present
NBCUniversal, Inc. February 2014 - October 2014
NBCUniversal, Inc. April 2013 - February 2014
NBCUniversal, Inc. June 2012 - April 2013
NBCUniversal, Inc. February 2012 - May 2012
The Setai September 2011 - April 2012
Elemis May 2011 - August 2011
Disney ABC Television Group August 2010 - June 2011
Skills
PowerPoint, InDesign, Microsoft Excel, Microsoft Word, Windows, Windows Movie Maker, Blogging, Fashion, Facebook, Social Networking, Social Media, Event Planning, Tumblr, Social Media Marketing, Advertising, Final Cut Pro, Mainframe, Citrix, VCI, Video Editing, Microsoft Office, Marketing Communications, Project Management, Post Production
Education
Fashion Institute of Technology 2008 — 2012
BA, Advertising, Marketing, Communications
London College of Fashion, University of the Arts London
International Marketing
The Setai April 2014 - Present
The Langham, Chicago June 2013 - April 2014
PUBLIC Chicago June 2012 - June 2013
Sandestin Golf and Beach Resort February 2012 - June 2012
Sandestin Golf and Beach Resort February 2011 - April 2012
Sandestin Golf and Beach Resort May 2008 - February 2011
Skills
Hospitality Industry, Hospitality Management, Hospitality, Resorts, Customer Satisfaction, Team Leadership, Guest Service Management, Front Office, Customer Service, Pre-opening, Rooms Division, Hotels, Hotel Management, Property Management..., Micros, Opening Hotels, Guest Recovery, Employee Training, Pre-opening experience, Springer Miller Systems, Leadership, Revenue Analysis, MICROS
Education
Florida State University 2002 — 2008
Housing, Human and Consumer Sciences
Park Hyatt September 2014 - Present
The Setai April 2013 - September 2014
The Setai October 2011 - April 2013
The Hay Adams Hotel May 2008 - October 2011
Sheraton Long Island March 2006 - May 2008
Sheraton Long Island May 2004 - March 2006
Skills
Revenue Analysis, Hospitality Industry, Hospitality Management, Hotels, Hotel Management, Food & Beverage, Catering, Yield Management, Resorts, Sales, Customer Service, Menu Development, Tourism, Rooms Division, Pre-opening, Micros, MICROS
Education
University of Massachusetts, Amherst 1998 — 2002
Bachelor of Science, Hospitality Management
The Setai March 2015 - April 2015
The Setai January 2014 - March 2015
JW Marriott Miami January 2013 - September 2013
Baltimore Marriott Waterfront September 2011 - April 2012
Providence Marriott Downtown June 2011 - August 2011
Johnson & Wales University November 2010 - July 2011
Hyatt Regency Xi'an March 2007 - April 2009
Skills
Hospitality Management, Hospitality Industry, Event Planning, Event Management, Hotels, Hospitality, Restaurant Management, Banquet Operations, Staff Development
Education
Johnson & Wales University 2009 — 2011
Master, Hospitality-Event Leadership
Beijing Language and Culture University 2002 — 2006
Bachelor of Arts (B.A.), English Language and Literature/Letters
The Carillon Hotel & Spa September 2015 - Present
The Setai April 2008 - August 2015
Skills
Molecular Gastronomy, French Cuisine, Asian Cuisine, Italian cuisine, Cuisine, Fine Dining
Education
Johnson and Wales University 2005 — 2007
Associate of Science (A.S.), Culinary Arts/Chef Training
Florida International University July 2013 - Present
The Ritz-Carlton Hotel Company LLC April 2013 - July 2013
Best Buddies International July 2012 - January 2013
Best Buddies International August 2011 - July 2012
The Alexander Hotel & Shula's Steak House July 2010 - April 2011
The Setai May 2008 - June 2010
Skills
Project Management, Event Planning, Event Management, Auctions, Meeting Planning, Hotels, Hospitality Management, Food & Beverage, Coordinating Events, Travel Planning, Sponsorship, Training, Leadership
Education
Florida International University 2015 — 2017
Master of Business Administration (M.B.A.)
Florida International University 2005 — 2010
Bachelors, Hospitality Management
Diplomat Resort & Spa January 2015 - Present
The Setai June 2011 - January 2015
Fontainebleau Miami Beach October 2008 - April 2011
The Setai Hotel November 2006 - February 2009
The Delores Hotel December 2007 - October 2008
The Loews hotel/Towne Park February 2006 - October 2006
Skills
Rooms Division, Resorts, Hospitality Industry, Pre-opening, Micros, Opera, Hotel Management, Hotels, Front Office, Guest Service Management, Operations Management, Boutique Hotels, Hotel Administration, Hotel Booking, Opening Hotels, Ethical Decision Making, Timely Decision Making, Decision Analysis, Decisiveness, Yield Management, Hospitality, Hospitality Management, Concierge Services, Banquets, Food & Beverage, OnQ, Pre-opening experience, Fine Dining, Restaurant Management, MICROS
Education
Florida International University - College of Business Administration 2011 — 2014
Bachelor's Degree, International Business
Brown Mackie College-Miami 2006 — 2008
Associate's Degree, Business Administration, Management and Operations
Bethany Christian Services April 2014 - March 2015
Associate Language Consultant March 2011 - April 2013
Roosevelt Park Ministries July 2011 - 2013
The Setai April 2008 - April 2010
Home2Own July 2007 - March 2010
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Typing, Bilingual, Psychology, Real Estate, AFAA Certified Personal..., Volunteer Management, Social Services, Program Management, Event Planning, Management, Spanish, Leadership Development, Human Resources, Community Outreach, Social Networking
Education
Cornerstone University 2013 — 2015
Master of Business Administration (M.B.A.)
Cornerstone University 2011 — 2013
Bachelor's degree, Psychology
Miami Dade College
Associate's degree, Vocational Credits
Faena Group March 2015 - Present
The Setai October 2010 - March 2015
F&G Hospitality Consulting March 2007 - October 2010
InterContinental Hotels Group February 2002 - March 2007
Skills
Hotel Management, Quality Assurance, Training, Human Resources, Rooms Division, Hotels, Food & Beverage, Hospitality, Hospitality Management, Customer Service, Employee Training, Team Management, Hospitality Industry, Pre-opening, Performance Management, Front Office, Revenue Analysis, Resorts, Yield Management, Property Management..., Restaurants, Tourism, Customer Satisfaction, Food, Catering
Education
DePaul University
Boeing November 2011 - Present
Puget Sound Cabulance November 2010 - Present
The Setai January 2007 - November 2010
Hyatt Hotels Corporation December 2005 - January 2007
Hyatt Hotels Corporation February 2005 - December 2005
Hyatt Hotels Corporation May 2003 - February 2005
Miami University Athletics Department November 2000 - May 2003
The Cincinnati Reds April 2002 - September 2002
Skills
HR Consulting, HR Strategy, HR Service Delivery, Compensation..., EEO compliance, Orientation Programs, Affirmative Action, OFCCP, FLSA, EEOC, Change Initiatives, Multi-Site Operations, Recruitment Operations, Global Recruitment, Training Administration, Service Standards, HR Business Partnering, Employee Relation, Leading Large Teams, System Evaluation, Planning/Scheduling, Streamlining Operations, Training/Mentoring, HR Transformation, Total Rewards, Benefits Strategy, Benefits Communication, Employee Branding, Employment Law..., Leaves Of Absence, Benefits Negotiation, HR Budgeting, SPHR, iPhone, iPad, Employee Relations, Leadership, Human Resources, Strategy, Recruiting, Employee Benefits, Management, Hiring, Training, Interviews, Organizational..., Employee Engagement, Workforce Planning, Labor Relations, Personnel Management
Education
Miami University 1999 — 2003
Bachelor of Science in Business Administration, Organizational Leadership
Cambridge High School 1995 — 1999
The Setai January 2014 - Present
660 Anglers March 2013 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Hospitality, Event Planning, Social Networking, Event Management, Facebook, Social Media Marketing, Social Media, Editing, Guest Service Management, Food, Hotels, Micros, Restaurants, Food, Adobe Creative Suite
Education
The University of the Arts 2001 — 2005
Bachelor of Science (BS), Communication and Media Studies
The Huntley Hotel April 2014 - January 2015
The Setai November 2013 - March 2014
Chin Chin Restaurants April 2013 - October 2013
The Ritz-Carlton Hotel Company LLC April 2011 - January 2012
Fairmont Hotels and Resorts June 2010 - September 2010
Skills
Restaurants, Customer Service, Hospitality Management, Event Planning, Social Networking, Hospitality Industry, Public Speaking, Leadership, Entrepreneurship, Corporate Events, Resorts, Restaurant Management, Culinary Skills, Public Relations, Management, Fine Dining, Hotel Management, Food Service, Opera, Training, Team Building, Social Media, Spanish, Food, Micros, Wine, Concierge Services, Hotel Booking, Travel Planning, Travel Arrangements, Online Travel, VIP Services, Food Quality, Food Safety, Food & Beverage, Hospitality, Hotels, Event Management, Pre-opening, Banquets, Rooms Division
Education
Le Cordon Bleu Culinary and Hospitality School 2009 — 2011
Associate, Culinary and Hospitality
Miami Dade College 1991 — 1996
Associates in Arts, Communications
Awisco corp July 2005 - Present
The Setai April 2004 - July 2005
LSG Sky Chefs April 2002 - April 2004
Skills
Bilingual, TIMS, Outlook, Microsoft Word, Microsoft Office, Microsoft Excel, Internet, Passion for Success, Determination, Access, Sales Presentations, Building Customer..., Dedicated Professional, iPhone, Logistics, Project Planning, Purchasing, Sales, Sales Management, Contract Negotiation, Pricing, Customer Service, Business Strategy, Management, Marketing Strategy, Negotiation, New Business Development, Operations Management, Strategic Planning
Education
DeVry University 2004 — 2008
Bachelor of Business Administration (BBA), Project Management
Universidad Técnica Federico Santa María 1998 — 2002
Ingenieria Informatica en Gestion, Business Administration and Management, General
Michael's Genuine Food and Drink October 2014 - Present
Domaine de Bellene September 2014 - October 2014
Lippi Restaurants LLC August 2013 - July 2014
The Setai March 2012 - June 2013
Sports Grill August 2009 - March 2012
DiVine Tours January 2011 - June 2011
Best Buy June 2008 - September 2009
Skills
Bilingual-Spanish, Microsoft Office, Spanish, Customer Service, Social Media, PowerPoint, Microsoft Excel, Hospitality, Social Networking, Public Speaking, Microsoft Word, Inventory Management, Retail, Facebook, Wine Tasting, Micros, Open Table, Menu Development
Education
Florida International University 2007 — 2011
Hospitality and Tourism, Beverage Management
University of Central Florida 2007 — 2008
Hospitality Administration/Management
Thompson Hotels - Commune Hotels + Resorts August 2014 - Present
Turnberry Ocean Colony April 2012 - August 2014
The Setai July 2005 - April 2012
Federated Department Stores August 2002 - November 2004
Skills
Loss Prevention, Supervisory Skills, Customer Service, Security Management, Surveillance, Team Building, Microsoft Office, Scheduling, Investigations, Physical Security, Private Investigations, Hotels, Emergency Management, CCTV, Process Scheduler, Training, Access Control, Security Operations, Risk Assessment, Crisis Management, Homeland Security, Workplace Violence, Enforcement, Security, Personal Security, Fire Safety, Alarm Systems, Close Protection, Resorts, Firearms, Hospitality, Executive Protection, Counterterrorism, Hospitality Management, Rooms Division, Corporate Security, Protection, Investigation, Security Training, Asset Protection, Internal Investigations, Security Audits, Personal Protection, First Aid, Crime Prevention, Interrogation, Background Checks, First Responder, Security Awareness, Guest Service Management
Education
Santa Fe College 1999 — 2001
Psychology
The Setai March 2015 - Present
The Setai January 2014 - Present
Newlink Group August 2013 - November 2013
Oakland University November 2012 - July 2013
Skills
Languages, Multi Tasking, Organized Multi-tasker, Apple, Microsoft Office, Microsoft Word, PowerPoint, Spanish-speaking, English, Leadership, Lean Thinking, Human Resource..., Instructional Design, Onboarding, Training, Benefits Administration, Human Resources, Microsoft Excel, Recruiting, Spanish, Teamwork, Customer Service, New Hire Orientations
Education
Oakland University 2010 — 2013
Human Resources Development, 3.72
Oakland University 2010 — 2013
Human Resources Development
Hyatt Regency Bellevue July 2014 - April 2015
The Setai January 2014 - June 2014
Sofitel Luxury Hotels and Resorts April 2013 - December 2013
Skills
Guest Service Management, Hospitality Industry, Foreign Languages, Strategic Communications, Social Networking, Rooms Division, Customer Service, Hotel Management, Hospitality, Event Management, Catering, Front Office, Food, Hotels, Resorts, Tourism
Education
University of Otago 2015 — 2017
Master of Business Administration (MBA)
Florida International University 2012 — 2014
Master's degree, Hospitality Administration/Management
Dalian University of Foreign Languages 2008 — 2012
Bachelor's degree, English Language and Literature/Letters
Citrix October 2014 - Present
Citrix October 2013 - October 2014
Citrix Systems June 2011 - June 2013
The Setai 2010 - June 2011
SecurWraps of Miami 2009 - 2010
Freelance Computer Consultants 2008 - 2010
Campaign Investments 2007 - 2009
Don Picante Ltd 2004 - 2007
DON PICANTE 2003 - 2004
VOX2VOX2 COMMUNICATIONS INC January 2001 - January 2002
Skills
Windows 7, Servers, Windows, Firewalls, Disaster Recovery, Security, Windows Server, Active Directory, System Administration, VDI, VoIP, Switches, VMware, Troubleshooting, Routers, Technical Support, Citrix, Virtualization, Software Installation, Testing, Hardware, VMware ESX, DHCP, DNS
Education
Barry University 1996 — 2001
BS, Management Of Information Systems
Barry University 1996 — 2000
Bachelor's Degree, Management Information Systems, General
Hargrave Military Academy 1989 — 1995
High School Diploma, Military Industry Studies
Publix Super Markets December 2006 - Present
The Setai June 2013 - September 2013
The Collection January 2013 - May 2013
Skills
Microsoft Word, OS X, Microsoft Excel, PowerPoint, Teamwork, Microsoft Office, Time Management, Facebook, Social Networking, Spanish, Data Entry
Education
Florida International University 2009 — 2013
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
The Setai December 2014 - Present
The Setai May 2014 - December 2014
The Setai May 2012 - May 2014
Amanresorts January 2011 - March 2012
The Peninsula Chicago October 2007 - January 2011
Skills
Hospitality, HRIS, Employee Relations, Recruiting, Human Resources, Organizational..., Hotels
Education
Miami University 2003 — 2007
Bachelors, Human Resources
the Quin May 2015 - Present
The Betsy - South Beach March 2011 - April 2015
Soho Beach House June 2010 - March 2011
The Setai, Miami Beach December 2008 - June 2010
The Setai December 2006 - December 2008
Mandarin Oriental Hotel Group November 2004 - December 2006
Trump International Beach Resort September 2003 - October 2004
Skills
Hospitality Management, Hotels, Revenue Analysis, Resorts, Pre-opening, Sales, Hospitality, Yield Management, Hospitality Industry, Hotel Management, Banquets, Front Office, Rooms Division, Marketing Strategy, Opening Hotels, Boutique Hotels, Luxury Brand Marketing, Digital Marketing, Revenue & Profit Growth, Generating Revenue, Development of..., New Business Development, International Business, Leisure Travel, Travel Management, Management, Competitive Analysis, Email Marketing, Sales Management, Leisure, Luxury, Marketing, Social Media Marketing
Education
FSU
Bachelor of Business Administration (B.B.A.)
Barry University
FIU
The Setai June 2012 - Present
The Setai, Miami Beach June 2011 - Present
The Setai Miami Beach April 2012 - June 2012
The Setai South Beach July 2011 - April 2012
Tremain Corp August 2006 - June 2011
YMCA of Fishers May 2008 - May 2011
IMC Funding May 2006 - July 2006
Kipp Brothers June 2001 - May 2006
Progressive Home Care January 1999 - June 2001
Indiana August 1992 - September 1998
Skills
Hotels, Hospitality Industry, Hospitality, Customer Service, Payroll, Property Management..., Training, Team Building, Microsoft Word, Microsoft Excel, Microsoft Office, Outlook, Budgets, Process Scheduler, Time Management, Management, Human Resources, Event Management, Hospitality Management
Education
Indiana Business College 1989 — 1991
Associates, Office Management
Indiana Business College
Associate's degree, Office Management/Administration
Sysco July 2009 - Present
Consultant January 2001 - December 2011
The Oceanaire Seafood Room 2008 - 2010
The Setai July 2005 - January 2008
Emeril's Homebase April 2001 - June 2005
Skills
Food, Restaurants, Food & Beverage, Inventory Management, Event Planning, Category Management, Customer Relations, Customer Service, Market Research, Event Management, Purchasing, Hospitality Management, Hospitality, Hotels, Tourism, Food Service, Wine, Fine Dining, Lounge, Food Pairing, Wine Education
Education
Johnson and Wales University
N/A, Wine Steward/Sommelier, N/A
Four Seasons Hotels and Resorts May 2013 - Present
Lee &Marie's Cakery Company April 2012 - December 2012
Four Seasons Hotels and Resorts November 2011 - July 2012
Viceroy Miami January 2009 - November 2011
St. Regis Hotel May 2007 - January 2009
The Setai December 2004 - May 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, English, Outlook, Windows, Teaching, HTML, C++, Budgets, C, Java, Public Speaking, Editing, Strategic Planning, Negotiation
Education
Miami Dade College
Ocean Properties, Ltd. & Affiliates March 2015 - Present
The Setai December 2011 - February 2015
The Sea Pines Resort March 2002 - October 2011
United States District Court - District of South Carolina 1995 - 2000
Skills
CompTIA Network+, CompTIA i-Net+, CompTIA A+, Network Administration, Network Security, Property Management..., Windows Server, Active Directory, Windows 7, Micros, Team Building, Team Leadership, CompTIA, Microsoft Certified..., Resorts, Disaster Recovery, Revenue Analysis, Information Technology, Hotels, Citrix, Hotel Management, Front Office, Opera, Customer Service, MICROS, Leadership, Hospitality Industry, Management, Hospitality, IT Management
Education
The Citadel 1989 — 1993
Bachelor of Arts (B.A.)
Miami Beach Botanical Garden April 2008 - Present
Thierry's Catering and Event Design February 2007 - March 2008
The Setai June 2005 - June 2007
Aspect International Language Schools September 2000 - December 2003
Skills
Sales Management, Market Planning, Events Organisation, Financial Accounting, Marketing Strategy, Microsoft Office, Outlook Express, Quickbooks, Bilingual, Financial Reporting, Department Management, Fiscal Management, Public Relations, Detail Orientation, Customer Service, International Business, Company Representation, Community Outreach, Team Leadership, Accounts Receivable, Training & Development, Public Speaking, Quality, Logistics Management, Internal Communications, Logistical Planning, QuickBooks, Project Management, Sales, Management, Marketing, Outlook, Training, Event Planning, Microsoft Excel, Spanish, Event Management, Fiscal Policy, Employee Training, Logistics, Microsoft Outlook, Strategic Planning
Education
Universidad de La Sabana 1992 — 1997
Bachelor of Business Administration (BBA), Business Administration and Management, General
UCLA 1990 — 1991
Associate's degree, International Business/Trade/Commerce
Consultant January 2012 - Present
Hotel Bel Air April 2011 - January 2012
The Raleigh Hotel November 2009 - February 2011
The Setai October 2007 - November 2009
Ventanas Del Mar October 2006 - October 2007
Four Seasons Los Angeles June 2004 - October 2006
Crowne Plaza August 2002 - June 2004
Sodexho Marriott - Sharp Hospitals April 2001 - August 2002
Le Meridien Beverly Hills December 1999 - April 2001
Nikko at Beverly Hills February 1996 - December 1999
Skills
Affirmative Action, Recruiting, Employee Training, Human Resources, Employee Benefits, Employee Relations, HRIS, Labor Relations, Benefits Administration, Deferred Compensation, Performance Management, Applicant Tracking..., Onboarding, Talent Management, Succession Planning, Personnel Management, ADP Payroll, Career Counseling, Employee Engagement, HR Policies, Hiring, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Internet Recruiting, New Hire Orientations, Payroll, Pre-opening, Public Relations, Public Speaking, Resorts, Training, Workforce Planning
Education
Manual Arts High School 1990 — 1994
University of Pennsylvania 1990 — 1994
BS
Faena Hotel Miami Beach 2014 - Present
The Setai June 2012 - December 2014
Tailored Hospitality July 2011 - June 2012
St. Regis Hotel July 2011 - May 2012
Acqualina Resort & Spa on the Beach December 2007 - July 2011
Eden Roc Renaissance Resort & Spa April 2000 - April 2007
Skills
Hospitality, Hotels, Hospitality Management, Hotel Management, Resorts, Front Office, Hospitality Industry, Employee Relations, Food & Beverage, Revenue Analysis, HR Policies, HRIS, Employee Engagement, Deferred Compensation, Labor Relations, Pre-opening, Budgets, Human Resources, Yield Management, Micros, Recruiting, Management, Property Management..., Tourism, Catering, Rooms Division, Menu Development, Payroll, Employee Training, SPHR, Benefits Administration, Hiring, Opera, Restaurants, Training, Department Budgeting, Employee Benefits, Operations Management
Education
Florida International University - College of Business 1995 — 1999
Bachelor's, Human Resources Management
AlliedBarton Security Services September 2014 - June 2015
U.S. Department of Veterans Affairs July 2014 - September 2014
The Setai January 2014 - April 2014
Columbia University April 2013 - August 2013
United States Air Force September 2012 - January 2013
United States Air Force February 2012 - September 2012
United States Air Force May 2008 - January 2012
United States Air Force June 2010 - December 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, SharePoint, PowerPoint, Blogging, YouTube, Adobe Photoshop, Event Management, Military, Program Management, Security, Social Media, Public Speaking, Event Planning, Research
Education
University of Delaware 2004 — 2008
Bachelor’s Degree, History
The Setai July 2013 - Present
The Ritz-Carlton Hotel Company LLC July 2012 - July 2013
The Ritz-Carlton Hotel Company LLC February 2010 - July 2012
The Ritz-Carlton Hotel Company LLC October 2006 - February 2010
SeaWorld Orlando April 2005 - October 2006
Skills
Hospitality Industry, Resorts, Hospitality Management, Hospitality, Hotels, Hotel Management, Front Office
Education
University of Central Florida 2003 — 2007
Hospitality Management
St Regis Hotel 2014 - 2015
The Setai 2013 - 2014
The Ritz-Carlton Hotel Company LLC 2011 - 2013
YIMT January 2010 - November 2011
Churros Calientes Organic Cafe December 2008 - October 2010
Petit Ermitage, a L'Ermitage Hotel August 2007 - December 2009
Hyatt Hotels Corporation August 2002 - July 2005
American Golf Corporation January 2000 - December 2001
Eurobuilding Hotel and Suites February 1996 - September 1999
Skills
Culinary Skills, Menu Development, Food, Cuisine, Catering, Recipes, Food Service, Cooking, Fine Dining, Restaurants, Food Safety, Food & Beverage, Banquets, Restaurant Management, Gourmet, Food Industry, HACCP, Pastry, Sanitation, Hotels, Chef, Food Preparation, Food Quality, Seafood, Menu Engineering, Entrepreneurship, Mediterranean, Pre-opening, Hospitality Industry, Resorts, Micros, Sauces, Hotel Management, Wine, Hospitality, Cost Control, Hospitality Management, Revenue Analysis, Hygiene, Ingredients, MICROS
Education
Le Cordon Bleu College of Culinary Arts-Pasadena
Culinary Arts and Related Services
HTEI 1995 — 1998
Culinary Arts, Restaurant Managment
Universidad Central de Venezuela
Bachelor's degree, Biology, General
Mondrian (South Beach) October 2014 - Present
Carnival Cruise Lines June 2014 - October 2014
Norwegian Cruise Line May 2013 - June 2014
Doral Golf Resort and Spa November 2012 - March 2013
Royal Caribbean International June 2012 - July 2012
The Setai March 2012 - May 2012
CEDARS, Top level home June 2009 - August 2009
CEDARS, Top level home January 2009 - May 2009
Skills
PC skills – Data entry,..., Strong organizational..., Excellent communication..., Fluent in French and..., Human Resources, Employee Relations, Microsoft Excel, Non-profits, Policy, New Hire Orientations, Training, Applicant Tracking..., PeopleSoft, Time Management, Nonprofits, HRIS, Leadership, Recruiting, Employee Training
Education
Stony Brook University 2009 — 2010
Master, Human Resources Management
University of Nebraska-Lincoln 2003 — 2008
B.A, Psychology; Psychology of Social Behavior, Cognitive Psychology, Psychology of Diversity
The Setai March 2012 - February 2013
Fortune Hotels Inc. April 2005 - February 2012
RAFFLES HOTELS & RESORTS 2003 - 2005
Rosewood Hotels & Resorts 1991 - 1999
Skills
Resorts, Hotels, Hospitality, Strategic Planning, Team Building, Contract Negotiation, Management Consulting, Sales Management, Revenue Analysis, Hospitality Industry, Budget, Hotel Management, Forecasting, Hospitality Management, Food & Beverage, Marketing Strategy, Income Statement, Pre-opening, Accounting, Restaurants, Micros, Front Office, Budgets, Customer Service, Event Management, Yield Management, Property Management..., Tourism, Opening Hotels, Rooms Division
Education
Cornell University 2000 — 2001
Certificate, Hotel Market Valuations
Wilfrid Laurier University 1978 — 1981
Business Admin, Accounting and Economics
Southern Wine & Spirits 2014 - Present
Polynesian Culture Association April 2013 - Present
Written Wave, Inc. February 2009 - Present
Cendyn 2014 - 2014
Otsuka Pharmaceutical Companies (U.S.) 2013 - 2014
JCPenney 2013 - May 2013
State of Texas 2012 - 2013
Disney ABC Television Group 2011 - 2012
The Setai 2011 - 2012
Microsoft October 2010 - May 2011
Skills
Video, Broadcast, Office 365, Microsoft Excel, Cloud Computing, Servers, Troubleshooting, Television, Photoshop, Project Management, Software Documentation, Networking
Education
University of Phoenix 2009 — 2011
MSA, Accounting
University of Phoenix 2007 — 2009
MBA, Masters Of Business in Technical Management
University of North Florida 1997 — 2001
BA, Broadcasting
Aloft South Beach March 2015 - Present
Soho Beach House August 2010 - Present
Hotel Victor May 2010 - August 2010
Z Ocean Hotel South Beach, Intercontinental Hotels Group March 2008 - May 2010
The Setai 2005 - 2007
Roney Palace Beach Resort September 2002 - February 2004
Skills
Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Leadership, Management, Marketing Strategy, Meeting Planning, Banquets, Budgets, CRM, Catering, Concierge Services, Corporate Events, Customer Satisfaction, Customer Service, Event Management, Event Planning, Fine Dining, Food, Food, Front Office, Guest Service Management, Hotel Booking, Leisure, Menu Development, Micros, Opera, Pre-opening, Property Management..., Public Relations, Resorts, Restaurant Management, Restaurants, Revenue Analysis, Rooms Division, Sales, Social Media Marketing, Tourism, Yield Management
Education
Barry University 2005 — 2007
BA, International Studies
The Betsy - South Beach April 2015 - Present
The Setai April 2013 - May 2014
Van Dyke cafe, Graspa Group February 2008 - April 2013
Skills
Restaurants, Hospitality, Food Service, Phone Etiquette, Friendly Personality, Catering, Food, Menu Development, Wine
Education
Miami Dade College 2009 — 2013
Associate's degree, Hospitality Administration/Management
Court of Master Sommelier
Introductory Sommelier Course, Higher standard of beverage knowledge and service in hotels and restaurants.
Nuage Designs January 2011 - Present
Design 42 January 2008 - December 2010
Acqualina Resort & Spa 2007 - December 2007
The Setai 2005 - 2007
Skills
Account Management, New Business Development, Sales, Customer Service, Social Media, Food & Beverage, Textiles, Small Business, Hospitality Management, International Sales, Project Management, Social Networking, Office Management, Weddings, Wedding Planning, Wedding Coordinating
Education
University of Miami 2014 — 2014
Interior Design Certificate
Miami Dade College
Le beau maroc October 2013 - Present
St. Regis Bal Harbour October 2012 - October 2013
The Setai October 2011 - December 2011
Kendall College April 2011 - September 2011
guadalpin banus January 2010 - June 2010
Marriott Hotel January 2009 - June 2009
Skills
Banquets, Customer Service, Hospitality Industry, Event Management, Food, Hospitality, Hospitality Management, Hotel Management, Management, Tourism, Restaurants, MICROS, Hotels
Education
Kendall College 2010 — 2011
Bachelor's degree, Hospitality Administration/Management
Les Roches Marbella 2007 — 2010
The swiss Hotel association Diploma, Hospitality Administration/Management
Corporate Body Inc/Marriott Spa October 2010 - Present
Hollywood Institute September 2010 - November 2011
Casino Massage Services September 2007 - October 2010
Walt Disney Grand Floridian Hotel December 2005 - May 2010
The Setai December 2004 - December 2005
The Ritz Carlton South Beach November 2003 - December 2005
Health First Pro-Health and Fitness January 1997 - November 2003
Health First 1997 - 2003
Space Coast Massage Institute August 1996 - January 1997
Skills
License Massage..., Personal Trainer, Esthetician, Sales, Fitness, Event Planning, Spa, Sports, Skin Care, Reflexology, Hospitality, Anatomy, Therapeutic Massage, Customer Service, Coaching, Swedish, Pregnancy, PowerPoint, Deep Tissue Massage, Treatment, Management, Hospitals, Wellness, Medical Massage
Education
Florida International University 2007 — 2008
MS, Masters in Exercise Physiology
University of Central Florida 2001 — 2003
Psychology/Health minor in Fitness/Nurtrition
Brevard Community College 2002 — 2002
Esthetics
Space Coast Massage 1996 — 1996
Massage Therapy
vanillashake media LLC January 2009 - Present
The Setai January 2009 - January 2009
Shanna Dornbusch April 2008 - January 2009
Bridger Conway January 2007 - December 2008
H & M Development June 2005 - December 2006
Artemis Design Group April 2006 - September 2006
Skills
Graphic Design, Typography, InDesign, Corporate Identity, Photoshop, Brand Development, Brochures, Illustrator, Layout, Graphics, Posters, Flyers, Advertising, Creative Direction, Art Direction, Photography, Interaction Design, Logo Design, Visual Communication, Art, After Effects, Branding & Identity, Image Manipulation, Catalogs
Education
Art Institute of Fort Lauderdale 2004 — 2006
Bachelors Degree, Graphic Design
Instituto de Diseño de Caracas 2001 — 2004
Bachelors Degree, Visual Communication
Hebraica
Estiatorio Milos July 2015 - Present
The Setai August 2014 - July 2015
The Setai April 2013 - August 2014
Carnival Cruise Lines October 2012 - April 2013
Learn Italy October 2012 - March 2013
Red South Beach Hotel June 2012 - October 2012
Teccorp October 2011 - April 2012
Marriott Vacation Club International September 2010 - September 2011
Costa Crociere January 2010 - June 2010
Costa Crociere April 2009 - October 2009
Skills
Motivation, Customer-focused Service, Customer Relations, Languages, Cruises, Hospitality, Hospitality Management, Travel, Training, Customer Service, Translation, Hotel Management, Food & Beverage, Front Office, Guest Service, Guest Satisfaction, Customer Satisfaction, Recruiting, Hotels, Training & Development, Journalism, Food Safety, Hosting, New Hire Training, New Hires, Luxury, Guest Service Management, Marketing, Project Management, Resorts, Sales, Concierge Services, Luxury Cruise, Teacher Training, Leisure Travel, Boutique Hotels, Customer Support, Luxury Lifestyle, Market Research, Media Relations, Social Media, Portuguese, Italian languages, Multilingual, Travel Writing, Travel Planning, Travel Arrangements, Assistenza clienti, Resort, Gestione ospitalità
Education
Johnson & Wales University Miami
Diversity Management, Education Unit of Management Development Program
Johnson & Wales University-Florida
Performance Management, Education Unit of Management Development Program
Johnson & Wales University-Florida
Training & Coaching, Education Unit of Management Development Program
Johnson & Wales University-Florida
The 21st Century Manager, Education Unit of Management Development Program
Marriott International Training Program
Essential skills Hotel Management Courses, Education Unit of Management Development Program
Johnson & Wales University-Florida
Communication, Education Unit of Management Development Program
Universita degli studi di Genova 1998 — 2003
Laurea, Scienza Politiche
liceo linguistico
G.Deledda
FirstService Residential / Met1 September 2014 - Present
Universal Life Church July 2013 - Present
PYROGEN ENTERTAINMENT January 2004 - Present
Met1 January 2014 - September 2014
FirstService Residential Florida December 2013 - April 2014
Canyon Ranch June 2012 - June 2013
The Setai August 2011 - April 2012
Mount Sinai Medical Center January 2009 - July 2011
Skills
Loss Prevention, Physical Security, Security Management, CCTV, Supervisory Skills, Security Operations, Corporate Security, Private Investigations, Surveillance, Security, Investigation, Workplace Violence, Security Training, Crisis Management, Asset Protection, Access Control, Internal Investigations, Emergency Management, First Aid, Enforcement, Firearms, Risk Assessment, Police, Cpr Certified, Alarm Systems, Security Audits, Protection, Background Checks, Fraud, Fire Safety, Homeland Security, First Responder, Public Safety, Counterterrorism, Criminal Investigations, AED, Executive Protection, Interviews, Personal Security, Interrogation, Personal Protection, Tactics
Education
Miami Dade College 2001 — 2004
BUISNESS, BUISNESS
Nest Seekers International December 2013 - Present
Urban Compass June 2013 - November 2013
Urban Compass May 2013 - June 2013
Platinum Properties July 2012 - May 2013
ARAMARK April 2011 - November 2011
CitySites Real Estate Group July 2010 - November 2010
The Setai November 2008 - March 2010
The Ritz-Carlton Hotel Company LLC July 2007 - November 2008
JRDN Restaurant @ Tower23 Hotel June 2005 - June 2007
National Society of Minorities in Hospitality 2006 - 2007
Skills
Event Planning, Purchasing, Public Relations, Marketing, Food & Beverage, Cost Analysis, Union Environment, Sales Management, Inventory Management, Logistics Planning, Employee Hiring, Staff Scheduling, Progressive Discipline, Micros, Payroll Administration, Client Liaison, Reservations, Retail Marketing, Social Media Marketing, Online Marketing, Recruitment/Retention, Contract Negotiation, Hotel Management, Hospitality, Hospitality Management, Sales, Leadership, Recruiting, Hotels, Social Networking, Catering, Meeting Planning, Restaurant Management, Marketing Strategy, Menu Development, Food, Food Service, Hiring, Luxury, Negotiation, Advertising, Employee Training, Banquets, Team Building, Real Estate, Hospitality Industry, Restaurants, Event Management, Nonprofits, Fine Dining
Education
San Diego State University-California State University 2004 — 2007
Bachelor of Science, Hospitality and Tourism Management emphasis in Restaurant Operations
Fresno City College 2000 — 2003
Associates of Arts, Business Administration
Loews Hotels Portofino Bay April 2014 - Present
AltaMare Restaurant December 2011 - January 2014
TIKL Raw Bar & Grill August 2012 - September 2012
The Setai May 2008 - November 2011
Mercy Hospital March 2003 - April 2008
Skills
Restaurants, Pastry, Cakes, Confectionery, Bread, Desserts, Recipes, Fine Dining, Purchasing, Baking, Chef, Parties, Hotels, Culinary Skills, Banquets, Menu Development
Education
Le Cordon Bleu School of Culinary Arts 2007 — 2008
Baking and Pastry Arts/Baker/Pastry Chef
Miami Dade College 1997 — 2000
Associate in Arts, Pharmacy: Biology, Anatomy & Physiology, Chemistry
The Betsy Hotel February 2011 - Present
Viceroy Miami December 2008 - June 2010
Acqualina Hotel and Spa April 2006 - October 2008
The Setai September 2004 - March 2006
Education
BBS Boppard 1993 — 1996
Bachelors, Hotel Management
Barry University
The Setai
Skills
Hospitality, Hospitality Management, Hotel Management, Food & Beverage, Resorts, Banquets
Education
University of South Carolina-Columbia
Next Generation Cleaning Service September 2012 - Present
The Setai June 2010 - November 2011
The Setai June 2010 - June 2011
D.R.T February 2009 - April 2011
Education
Broward College 2009 — 2010
Highschool/Some College Coursework, Bussiness
The Setai December 2013 - September 2015
Fontainebleau Hotel/ Night Club August 2009 - April 2013
MC Roberts Protective Agency November 2008 - August 2009
Precision Response Corporation February 2004 - November 2008
Skills
Physical Security, Personal Security, CPR Certified, D licensed Certified, Hospitality, Customer Service, Surveillance, Access Control, Security Operations, Guest Service Management, First Aid
Education
Florida Memorial College 1983 — 1984
High School, Business/Managerial Economics, 3.0
Comer Castings June 2015 - Present
The Dally Perez Show May 2015 - Present
Domineer Media Inc May 2013 - Present
The Quin September 2013 - April 2015
Billboard talent Management May 2014 - September 2014
The Setai July 2011 - August 2014
Sony Pictures Entertainment April 2012 - May 2013
CUNY TV 2009 - 2013
Skills
Video Editing, Video Production, Radio Host, Radio Broadcasting, Hosting, Camera Assistant, Acting, Film, Entertainment, Camera, Final Cut Pro, Camera Operating, Avid, Camera Operation, Broadcast
Education
City University of New York-Herbert H. Lehman College 2007 — 2013
Bachelor's Degree, Multimedia Broadcasting
Kooks Custom Headers September 2015 - Present
The Setai July 2013 - January 2014
AmPm Doc December 2012 - June 2013
Acqualina June 2008 - November 2012
Ballantyne Resort 2007 - 2008
Skills
Front Office, Hotel Management, Resorts, Hospitality Management, Hotels, Pre-opening, Rooms Division, Hospitality Industry, Micros, Property Management..., Revenue Analysis, Yield Management, Banquets, Hotel Booking
Education
Johnson and Wales University 2006 — 2010
Bachelor of Science (BS), Business Administration, Management and Operations
Post Ranch Inn July 2015 - Present
Skytop Lodge April 2015 - July 2015
Little Palm Island Resort & Spa January 2009 - April 2015
Trump International Beach Resort September 2006 - January 2009
The Setai November 2004 - January 2006
Turnberry Isle Resort & Spa September 2002 - November 2004
Plaza Athenee March 1999 - September 2002
Renaissance Waverly Hotel June 1996 - March 1999
Skills
Hospitality Management, Resorts, Pre-opening, Food & Beverage, Restaurant Management, Menu Development, Fine Dining, Culinary Skills, Banquets, Catering, Restaurants, Hotel Management, Guest Service Management, Customer Service, Customer Satisfaction, Revenue Analysis, Cuisine, Rooms Division, Front Office, Hotels, Food, Hospitality Industry, Micros, Opening Hotels, Yield Management, Property Management..., Hospitality, Chef, OnQ, MICROS
Education
Florida International University 2006 — 2008
Hospitality, Hospitality Management
Art Institute of Atlanta 1996 — 1998
Culinary, Culinary Arts
The Setai July 2012 - Present
The Procaccianti Group March 2011 - July 2012
Acqualina Resort & Spa on the Beach December 2009 - March 2011
Trump International Beach Resort 2007 - December 2009
Radisson Hotel Miami December 2006 - December 2007
Radisson Hotel Miami October 2004 - December 2006
Radisson Hotel Miami February 2004 - October 2004
Radisson Hotel Miami June 2003 - February 2004
Marriott International October 2001 - June 2003
Eden Roc Renaissance Resort & Spa August 1998 - October 2001
Skills
Revenue Analysis, Property Management..., Rooms Division, Hospitality Industry, Hotels, Resorts, Front Office, Hotel Management, Yield Management, Hospitality Management, Concierge Services, Hospitality, Hotel Booking, Pre-opening, Tourism, Banquets, Sales, Forecasting, Delphi, Management, Opening Hotels, Food & Beverage, Micros, Opera, OnQ, Customer Satisfaction, Event Management, Online Travel, Catering, Luxury, Food, Guest Service Management, Spa, Leisure, Revenue Forecasting, Lodging, Convention Services, Meeting Planning, Cost Control, GDS, Hotel Administration, Leadership, Reservation, Rooms Division..., P
Education
Florida International University 1989 — 1991
Archbishop Curley Notre Dame High School
University of Florida
Bloomingdale's October 2013 - Present
Bloomingdale's December 2012 - October 2013
Bloomingdale's November 2009 - December 2012
Maggiano's Little Italy January 2007 - September 2009
Nikki Beach August 2007 - May 2008
The Setai August 2007 - January 2008
The Setai August 2007 - January 2008
Skills
Retail, Visual Merchandising, Event Planning, Inventory Management, Event Management, Fashion, Apparel, Merchandising, Customer Service, Styling, Sales, Trend Analysis, Retail Sales, Marketing Strategy, Store Management, Management
Education
Fashion Institute of Technology 2011 — 2013
Fashion Styling
University of Central Florida 2004 — 2008
Hospitality Management, Generalist
Spafax April 2015 - Present
Deluxe Entertainment Services Group May 2013 - April 2015
The Setai May 2012 - April 2013
Sutherland Global Services September 2011 - May 2012
Career Management Services September 2008 - May 2009
Neurosurgery and Physiotherapy, Montreal General Hospital 2007 - 2008
Skills
Contract Recruitment, Generalist, Outsourcing Management, Applicant Tracking..., ADP HRB, PeopleSoft, iCIMS, HRIS, I-9 Compliance, Exit Interviews, Workers Compensation, Background Checks, Drug Testing, HR Policies, Personnel Management, Recruiting, Payroll, Human Resources, Interviews, Employee Relations, ADP Payroll, ADP ReportSmith, Benefits Administration, Budget Forecasts, Temporary Placement, Training, New Hire Orientations, Resume Writing, Labor Relations, Hiring, Employment Law, Job Fairs, Onboarding, Deferred Compensation
Education
McGill University 2010 — 2011
Graduate Certificate, Management
John Molson School of Business, Concordia University 2006 — 2009
Bachelor of Commerce, Human Resource Management
Dawson College 2004 — 2006
DEC, Commerce
Admiral Security Services August 2015 - Present
Supreme Basketball Athletics May 2015 - Present
Prime Security Solutions LLC June 2013 - Present
U.S. Security Associates, Inc. January 2014 - February 2015
The Setai January 2012 - June 2013
Loews Hotels June 2010 - January 2012
Five Brothers Construction Corporation June 2005 - June 2010
Skills
Resorts, Hotels, Hotel Management, Hospitality Industry, Property Management..., Security, Customer Satisfaction, Micros, Food & Beverage, Catering, Rooms Division, Revenue Analysis, Hospitality, Front Office, Concierge Services, Restaurant Management, Fine Dining, Hotel Booking, Training, Team Building, Guest Service Management, Pre-opening experience, Opera, Restaurants, Yield Management, Tourism, Banquets, Menu Development, OnQ, Convention Services, Lodging, Culinary Skills, Opening Hotels, Cuisine, Supervisory Skills, New Restaurant Openings, Guest Recovery, Hiring, Food Safety, Rooms Division..., Employee Training, Hospitality Management, Management, Physical Security, Leadership, Customer Service, Banquet Operations, MICROS, Meeting Planning, Pre-opening
Education
Florida International University 2009 — 2011
Bachelor of Science (BS), Hospitality Management / Business
Miami Dade College 2006 — 2008
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
SapientNitro August 2015 - Present
SapientNitro August 2014 - Present
Influence Communications, INC. January 2014 - April 2014
South Florida News Service May 2013 - April 2014
WLRN Public Radio & Television August 2013 - January 2014
The Setai November 2011 - June 2012
Clevelander Hotel September 2009 - December 2011
Skills
Customer Service, Hospitality, Hotels, Training, Employee Training, Public Relations, Spanish, Event Management, Management, Hospitality Industry, Spanish- Fluent, Training & Development, Guest Service, Highly detail oriented, Hospitality Management, Team Management, Hotel Management, Front Office, Food & Beverage, Strategic Public..., Writing, News Writing, Writing News Releases, Radio Broadcasting, Radio, Social Media, Social Media Outreach, Social Media..., Journalism, Editing, Marketing Communications, Social Media Marketing, Blogging
Education
Florida International University 2012 — 2014
Bachelor's Degree, Communication, Journalism, and Related Programs
Miami Dade College 2010 — 2011
Associate of Arts (A.A.), Journalism/Hospitality
Inside Hospitality February 2011 - Present
The Setai January 2011 - Present
Mr. Chow Enterprises 2008 - 2011
Skills
Food, Hospitality Industry, Hospitality Management, Hotels, Restaurants, Training
Education
Florida International University 2003 — 2007
Bachelors, Hospitality Management
KLX Aerospace Solutions April 2015 - Present
BCA Financial Services, Inc. May 2014 - April 2015
YWCA of Greater Miami-Dade, Inc. January 2014 - April 2014
The Setai October 2011 - April 2012
Education
Florida International University 2012 — 2013
Graduate (Master's Level) Certificate, Human Resource Policy and Management, 3.62 / 4.0
Florida International University 2011 — 2013
Master's Degree, Public Administration, 3.57 / 4.00 GPA
Florida International University 2008 — 2011
Bachelor's of Science, Criminal Justice, 3.68/4.0 GPA cum laude – With honors
Continuum south beach March 2015 - May 2015
The Setai February 2013 - April 2015
Grand Beach Hotel, Miami Beach November 2011 - December 2013
McDonald's July 2010 - August 2011
Skills
Catering, Customer Satisfaction, Food, Food, Front Office, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Menu Development, Resorts, Restaurant Management, Restaurants, Sales
Education
Miami Dade College
Mathematics
The Westin Charlotte April 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. January 2014 - April 2015
The Setai August 2013 - November 2013
Trump National Doral January 2013 - August 2013
Skills
Training, Hospitality Management, Customer Service, Problem Solving, Culinary Skills, Restaurants, Food, Banquets, Pre-opening, Bartending, Resorts, Hospitality Industry, Micros, Opera, Food, Banquet Operations, Restaurant Management, Event Management, Food Safety, Opening Hotels, Management, Menu Costing, Cooking, Catering, Leadership, Food Service, Wine, Food Quality, Inventory Control, Bar Management, Cost Control, Pre-opening experience, Alcoholic Beverages, Fine Dining, Hotels
Education
ISE ACA
Lic. Food and Beverage Management and Administration, Food and Beverage Management and Administration
U.B.A.
Agrarian Food Production
Instituto Cruz del Sur
Accounting and Technology
Agrotecnick School General Mansilla
Agriculture, Agriculture Operations, and Related Sciences
Gastro-Gnome Cuisine LLC January 2013 - Present
Sawgrass Country Club December 2014 - July 2015
Goozlepipe & Guttyworks and Kickbacks Gastropub October 2013 - December 2014
River City Brewing Company March 2013 - September 2013
Pele's Wood Fire July 2011 - April 2013
Sawgrass Country Club November 2010 - October 2011
Taverna July 2009 - November 2010
The Setai October 2008 - July 2009
Salish Lodge & Spa February 2008 - August 2008
Mona's Bistro and Lounge March 2006 - February 2008
Skills
Team Management, Marketing Strategy, Teaching and Mentoring, Menu Development, Culinary Skills, Restaurants, Cuisine, Wine, Food & Beverage, Product Development, Sustainability, Recipes, Restaurant Management, Menu Costing, Sanitation, Event Management, Banquets, Food, Mediterranean, Catering, Chef, Resorts, Hotels, Gourmet, Cooking, Seafood, Pastry, Ingredients, Food Safety
Education
Bates Technical College
Hospitality Management Certificate
International Registry of Food Safety Professionals
Food Managers Certificate, Health and Sanitation
Seattle Central College 1997 — 2001
4yr, Culinary Arts
Lake Washington Institute of Technology 1996 — 1998
2yr, Culinary Arts
Derby High School 1993 — 1996
High School, Biology, English, Culinary Arts
The FDA sponsored HACCP Program
Certification, Health and Safety
ServSafe
Management Level Certification, Sanitation and Health
American Safety and Health Institute
Certification, CPR, First Aid, and AED
Court of Master Sommeliers
Sommelier Certification, Wine, Spirits, and Producers
Wisconsin Cheese Board
certification, Cheese Monger
Pascal's on Ponce December 2011 - Present
Bier March 1983 - Present
Chophouse Miami December 2009 - July 2011
Fratelli Lyon December 2007 - November 2009
Grillfish April 2006 - November 2007
The Setai October 2005 - March 2006
Outback Steakhouse March 2003 - December 2005
Skills
Restaurants, Food, Strategic Planning, Marketing Strategy, Food & Beverage, Event Management, Event Planning, Hospitality, Budgets, Wine, Menu Development, Customer Service, Microsoft Office, Inventory Management, Business Strategy, New Business Development, Fine Dining, Product Development, Hotels, Business Planning, Food Service, Banquets, Sales, Restaurant Management, Hospitality Management, Culinary Skills, Catering
Education
Miami Dade College 2007 — 2007
Hospitality Administration/Management
Newmarket International May 2013 - Present
Libra OnDemand November 2011 - May 2013
The Setai April 2011 - November 2011
Viceroy Miami July 2008 - April 2011
Viceroy Hotel Group May 2007 - August 2008
Micros Systems 2006 - 2007
Micros Systems 2000 - 2007
Skills
Hospitality, Revenue Analysis, Hotels, Property Management..., Hospitality Industry, Salesforce.com, Salesforce.com..., Pre-opening, Micros, Resorts, Forecasting, Start-ups, Management, Strategy, Opera, Leadership, Project Management, POS, Strategic Planning, Project Planning, Business Intelligence, Training, CRM, Hotel Management, Hospitality Management, Yield Management, E-commerce, Team Management, Business Development, Cloud Computing, Product Management, Professional Services, Enterprise Software, Business Analysis, SaaS
Education
University of Denver - Daniels College of Business 1997 — 1999
Bachelor of Science, International Business
Commodore Property Management Group, LLC May 2014 - Present
Miami-Dade County Fair & Exposition, Inc. May 2007 - April 2014
The Setai November 2006 - February 2007
Del Monte Fresh Produce N.A., Inc September 2002 - November 2005
Elizabeth Arden November 1995 - September 2002
Commodore Cruise Line July 1990 - July 1995
SeaEscape 1986 - 1989
SeaEscape 1986 - 1989
SeaEscape 1986 - 1989
Skills
Budgets, Management, Facilities Management, Program Management, Project Management, Operations Management, Project Planning, Team Building, Negotiation, Time Management, Contract Negotiation, Event Management, Customer Service, Process Scheduler, Hotels, Employee Relations, Contract Management, Hospitality, Strategic Planning, Customer Satisfaction, Property Management, Preventative Maintenance, Building Maintenance, Security, Leadership, Training, Commercial Facilities, Facilities Operations, Building Automation, Facilities Engineering, Association Management, Licensed Community..., Condo Management, Homeowner Association..., Building Services, HOA, Residential Communities, Renovations, Building Engineering
Education
Miami Dade College
Miami Senior High
South Beach Investment Realty February 2013 - Present
The Setai September 2013 - February 2015
Marriott International January 2010 - December 2011
Ernst & Young June 2007 - June 2008
Career Launcher March 2006 - February 2007
Skills
Market Research, Business Development, Soft Skills, Research, Public Relations, Marketing, Event Management, Training, Public Speaking, Marketing Strategy, Team Management, Management, CRM, Strategic Planning, Staff Development, Hospitality, Concierge Services, Real Estate, Fashion, Corporate Events, Coordinating Events
Education
LesRoches 2008 — 2009
MBA in Hospitality Management, Marketing
Christ College - Bangalore 2004 — 2007
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Seabourn Cruise Line May 2013 - Present
Celebrity Cruise Line November 2010 - December 2012
Celebrity Cruise Line November 2007 - November 2010
The Setai November 2006 - November 2007
The Ritz-Carlton Hotel Company, L.L.C. September 2005 - September 2006
The Ritz-Carlton Hotel Company, L.L.C. October 2004 - September 2005
The Ritz-Carlton Hotel Company, L.L.C. November 2003 - October 2004
InterContinental Hotels Group (IHG) September 2002 - November 2003
InterContinental Hotels Group (IHG) March 2002 - September 2002
Skills
Team Leadership, English, Hospitality, Budgets, Team Building, Hotels, Microsoft Word, PowerPoint, Inventory Management, Microsoft Office, Microsoft Excel, Customer Service, Hospitality Management, Windows, Outlook, Customer Satisfaction, Front Office, Hospitality Industry, Hotel Management, Pre-opening, Revenue Analysis, Tourism, Resorts
Education
Florida International University 1999 — 2001
Master of Science (M.S.), Hospitality Management
University of Guam 1997 — 1998
Bachelor of Business Administration (BBA), International Tourism
Seattle University
Self-employed freelance illustrator November 2013 - Present
Dpoppen's playground July 2011 - Present
Dpoppen inc. January 2007 - Present
YMCA June 2014 - January 2015
The Setai 2007 - 2007
Id Jewelry January 2005 - January 2006
Tiny tomatoes January 2003 - January 2005
CESD 2003 - 2005
Porky pies January 2002 - January 2003
Skills
Apparel, Brand Development, Entertainment, Fashion Shows, Yoga, Social Media Marketing, Styling, Painting, Fashion, Creative Direction, Film, Marketing, Illustration, Fashion Design, Public Relations, Advertising
Education
California State University-Los Angeles 1995 — 1998
Bachelors, Communications
Dames van het Christelijk Onderwijs-Antwerpen/Belgium 1985 — 1991
Highschool, Economics
Villa Bagatelle March 2015 - Present
El Conquistador March 2014 - February 2015
The Westin St. John August 2012 - February 2014
Miami Sun Management April 2011 - May 2012
Dream South Beach November 2009 - September 2011
The Setai May 2008 - November 2009
The Fairmont Turnberry Isles Resort and Club January 2007 - May 2008
The Ritz Carlton South Beach October 2003 - May 2007
The Fairmont Turnberry Isle Resort and Club 2006 - 2007
Skills
Management, Rooms Division, Front Office, Micros, Hotel Management, Hospitality Management, Hotels, Hospitality Industry, Pre-opening, Resorts, Revenue Analysis, Hospitality, Banquets, Customer Satisfaction, Employee Relations, Opening Hotels, Property Management..., Supervisory Skills, Yield Management, Guest Service Management, Laundry, Opera, Pre-opening experience, OnQ
Education
Florida International University 1998 — 2000
Club Med November 2012 - December 2014
Club Med May 2011 - October 2012
SUSHISAMBA Corporate May 2008 - January 2010
Johnson & Wales University April 2006 - May 2008
The Setai 2004 - 2005
Carnival Cruise Lines 2001 - 2004
Royal Caribbean International 1997 - 2001
Skills
Recruiting, Hospitality Industry, Human Resources, Employee Relations, Hospitality, Hospitality Management, Onboarding, Customer Service, Hotels
Education
Florida International University 2003 — 2007
Bachelor's degree
Miami Killian Senior High
General
Thomas T Storey CPA April 2005 - Present
Orchid Management Solutions Inc. September 2010 - Present
Precision Condo Consulting March 2007 - Present
The Setai August 2004 - April 2005
Essex Tower Condominium November 2002 - August 2004
EMC November 2000 - May 2001
McLaughlin Chevrolet, Inc. March 1999 - October 2000
Eden Roc Resort January 1995 - March 1999
Biscayne Bay Marriott Hotel October 1992 - January 1995
Burlington Marriott Hotel October 1989 - October 1992
Skills
QuickBooks, Accounting, Budgets, Payroll, Forecasting, Project Management, Business Process..., Microsoft Office, Cash Flow, Disaster Recovery, Due Diligence, Finance, Leadership, Bookkeeping, Risk Management, Property Management, Management
Education
Bentley College - Elkin B. McCallum Graduate School of Business 2000 — 2002
Information Age MBA, Business Administration; Technology Management
Bentley University 1985 — 1989
Bachelor of Science, Accountancy
Go4 Technologies LLC. July 2014 - Present
One Bal Harbor Resort June 2010 - June 2014
Viceroy Miami December 2008 - May 2010
Viceroy Hotel Group December 2008 - May 2010
Acqualina resort & Spa on the Beach August 2007 - December 2008
Rosewood Hotels & Resorts August 2007 - December 2008
The Setai April 2007 - August 2007
Mandarin Oriental Hotel Group 2000 - 2007
Mandarin Oriental Miami 2000 - 2007
Skills
Revenue Analysis, Customer Satisfaction, Front Office, Hospitality, Hospitality Industry, Hospitality Management, Hotel Booking, Hotel Management, Hotels, Micros, Opening Hotels, Pre-opening, Property Management..., Resorts, Rooms Division, Guest Service Management, Opera, Concierge Services, Fine Dining, Tourism, Pre-opening experience, Guest Recovery, Lodging, Reservation, Leisure, Luxury, Revenue Forecasting, Rooms Division..., Delphi, Hiring, Online Travel, Incentives, Training, Travel Management, Banquets, Yield Management, Menu Engineering, Boutique Hotels, Tourism Management, Hotel Administration, Open Table, Leisure Travel, Business Travel, HotSOS, Operations Management, Wine Tasting, Budgets, Travel Planning, MICROS
Education
American Flyers 2002 — 2004
Private Pilot, Aviation/Airway Management and Operations
University of California, Santa Barbara 1998 — 2001
Bachelor of Arts (BA), Business Administration, Management and Operations
Medallia September 2015 - Present
Nor1 April 2015 - September 2015
Nor1 June 2013 - March 2015
Expedia December 2011 - May 2012
Expedia January 2011 - December 2011
Splendia January 2010 - December 2010
The Setai October 2008 - January 2010
Swiss Air Force January 2003 - October 2003
Skills
Hospitality Management, Hospitality, Hotels, Revenue Analysis, Yield Management, Online Marketing..., Food & Beverage, Hotel Management, Languages, Data Analysis, Account Management, Negotiation, Military, Hotel Online Marketing, Relationship Management, F&B Management, F&B Operations, E-commerce, Web Content Management, Mobile Marketing, Cultures, Rooms Division..., Micros, Hospitality Industry, Hotel Booking, Rooms Division, Tourism, Resorts, Leisure, Pre-opening, Opera, Revenue Forecasting, Marketing Management, Online Travel, Front Office, Marketing Strategy, Management, Leadership, Analytics, Pricing
Education
Cornell University 2012 — 2013
Master of Management in Hospitality, Hospitality Administration/Management
Ecole Hôtelière de Lausanne 2004 — 2008
Bachelor of Science, International Hospitality and Business Management
Hecker Wakefield & Feilberg April 2015 - Present
Franklin D. Greenman, PA formerly known as Greenman and Manz June 2006 - August 2014
The Setai 2006 - 2006
Hawks Cay Resort 2002 - 2006
Denver School of Massage Therapy 2003 - 2004
Hyatt Regency Pier 66 2000 - 2002
Wyndham Worldwide 2000 - 2000
Adelphi University 1996 - 1998
ANN INC. 1992 - 1996
Skills
Budgets, Marketing Strategy, Event Planning, Customer Service, Management, Marketing, Team Building, Microsoft Office, Microsoft Word, Event Management, Outlook, Hospitality, Sales, Process Scheduler, Resorts, Training, Office Management, Scheduling
Education
University of Colorado at Denver 2011 — 2011
On-line Paralegal Certificate, Law
American Institute 1998 — 1999
Certified Licensed Massage Therapist, Massage Therapy/Therapeutic Massage
Mandarin Oriental Hotel Group June 2015 - Present
Mandarin Oriental Hotel Group September 2013 - June 2015
The Setai June 2012 - August 2013
Mandarin Oriental Hotel Group March 2009 - January 2011
Fisher Island Club November 2007 - January 2009
Silk Day Spa April 2007 - October 2007
Skills
Photoshop, Microsoft Office, Illustrator, English, Customer Service, Inventory Management, Visual Merchandising, Retail, PowerPoint, Adobe Creative Suite, Data Entry, Hotels, Spanish, Time Management, Sales, Administrative..., Hospitality, Event Management, Pre-opening, Food & Beverage
Education
Florida International University 2011 — 2013
Bachelor's degree, International Relations and Affairs
Nassau Community College 2003 — 2006
Fine Arts
The Wild Entertainment LLC June 2012 - Present
Viviennes Jewelry Box March 2012 - Present
MAC Cosmetics October 2011 - Present
The Wild Entertainment June 2011 - Present
Beauty Schools of America March 2011 - December 2011
The Setai January 2008 - July 2010
The Ritz Carlton Hotel Company November 2003 - December 2007
Skills
Eyelash and eyebrow..., Make-up application,..., Spa, Front Office, Hospitality Management, Opera, Hospitality
Education
Everglades University 2013 — 2016
Bachelor of Applied Science (BASc), Alternative and Complementary Medicine and Medical Systems
Beauty Schools of America 2011 — 2011
Full Specialist, Make-up Artist/Full Specialist: Esthetician, Wax specialist, Nail Technician
Long Island University, Brooklyn Campus 1999 — 2000
China Grill Management April 2014 - Present
Martinez Augustus SA September 2012 - September 2013
Sihlcity Gastro AG May 2010 - August 2012
Tom Talent Hospitality - Restaurant Heimberg June 2009 - August 2012
Five AG October 2008 - October 2010
Five AG February 2008 - October 2008
Sergi Arola Gastro September 2007 - February 2008
The Setai Hotel July 2006 - August 2007
The Setai 2006 - 2007
Servimatic Recreativos S.A. January 2005 - December 2005
Skills
Hospitality Management, Hotels, Hotel Management, Hospitality Industry, Hospitality, Food & Beverage, Banquets, Revenue Analysis, Restaurants, Micros, Pre-opening, Front Office, Rooms Division, Customer Satisfaction, Fine Dining, Food, Gourmet, Guest Service Management, Leadership, Marketing, Menu Costing, Menu Development, Pre-opening experience, Restaurant Management, Training, Cuisine, Culinary Skills, Hotel Booking, Concierge Services, Budgets, Resorts, New Restaurant Openings, Management, Opening Hotels, Property Management..., Tourism, Wine
Education
Florida International University 2006 — 2007
Bachelor of Science, Hospitality Administration
UCCR 2004 — 2004
Higher Diploma, Hotel Management
IHCR 2000 — 2002
Diploma, Hotel Management
Colegio Aleman de Madrid 1988 — 2000
Abitur/Selectividad
Celebrity Cruises April 2007 - Present
Doral Golf Resort and Spa, A Marriott Resort 2006 - 2007
Doral Golf Resort and Spa, A Marriott Resort 2005 - 2006
The Setai 2004 - 2005
Doral Golf Resort and Spa, A Marriott Resort 2002 - 2004
Skills
Hospitality Management, Hotel Management, Resorts, Hospitality Industry, Hotels, Pre-opening, Rooms Division, Revenue Analysis, Hospitality, Front Office, Banquets, Micros, Tourism, Customer Satisfaction, Menu Development, Catering, Yield Management, Property Management..., Luxury, Opening Hotels, Fine Dining, Food, Training, Restaurant Management, Culinary Skills, Hotel Booking, Budgets, Cost Control
Education
University of Miami - School of Business 2009 — 2009
Executive Leadership Developement Program
Johnson and Wales University
Bachelors, Hotel Management
Four Seasons Hotels and Resorts September 2013 - Present
The Setai July 2007 - March 2011
Four Seasons Hotels and Resorts 2003 - 2007
Skills
Hotels, Management, Front Office, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Resorts, Pre-opening, Rooms Division, Food, Micros, Yield Management
Education
Florida International University 1999 — 2003
Bachelor's degree, Hospitality Administration/Management
E.T Services Unlimited July 2005 - Present
Proteus On-Demand Facilities February 2010 - August 2010
ULTIMATE FINANCIAL SERVICES August 2004 - February 2010
The Setai December 2004 - July 2005
Skills
Payroll Processing, Accounting, Payroll, Financial Reporting, Account Reconciliation, Customer Service, Accounts Payable, General Ledger, Accounts Receivable, Invoicing, Auditing, Financial Statements, Finance, Bookkeeping, Budgets
Education
University of Phoenix 2008 — 2009
MBA, Business Administration and Management, General
Florida Memorial College 2000 — 2004
BS, Accounting
Atlantis, Paradise Island, Bahamas October 2014 - Present
One&Only Resorts October 2013 - October 2014
b2 miami downtown hotel September 2012 - January 2013
The Setai April 2011 - September 2012
PGA National Resort & Spa May 2010 - December 2010
Mandarin Oriental Hotel Group, Miami April 2005 - May 2010
Mandarin Oriental Hotel Group, Miami October 2003 - April 2005
The Mark Hotel, New York, NY February 2002 - June 2003
Skills
Revenue Analysis, Hospitality Industry, Hospitality, Food & Beverage, Yield Management, Hotel Management, Rooms Division, Catering, Hospitality Management, Hotels, Hotel Booking, Opera, Pre-opening experience, Banquets, Property Management..., Guest Service Management, Pre-opening
Education
De La Salle University 1999 — 1999
Certificate Program, May 1999, Bar Management
St. Scholastica's College, Manila 1995 — 1999
Bachelor of Science, Hotel & Restaurant Management
Les Roches Bluche - Swiss Hotel Management School 1997 — 1998
Food & Beverage Operations
The Villa By Barton G. April 2010 - Present
Gansevoort South Beach (Gansevoort Hotels Group) August 2007 - April 2010
The Setai October 2004 - July 2007
Fairmont Hotels and Resorts January 2002 - October 2004
Education
Florida International University 1998 — 2001
Bachelors of Science, Hospitality Management
Tantra Restaurant & Lounge Executive cheftantraJuly 2006 - Present
Sushi Samba August 2013 - September 2014
The Setai January 2004 - August 2006
Skills
Menu Development, Food, Cooking, Culinary Skills, Food & Beverage, Catering, Restaurants, Hospitality, Food Service, Food Safety, Hospitality Management, Hotels, Recipes
Education
Johnson & Wales University-Florida 2002 — 2003
Associate's degree culinary arts, Culinary Arts/Chef Training
The Setai, Miami Beach May 2012 - Present
M&S Luxury Management & Supplies July 2011 - Present
Mandarin Oriental, Miami August 2009 - April 2011
Viceroy Miami February 2009 - July 2009
The Setai September 2007 - December 2008
The Setai April 2006 - September 2007
The Setai January 2005 - April 2006
Park Hyatt Milano September 2003 - December 2004
Arizona Biltmore 2000 - 2001
Arizona Biltmore 2000 - 2001
Skills
Guest Service, Front Office, Rooms Division, Hospitality Management, Micros, Opera-Fidelio, Hospitality Industry, Hotels, Hotel Management, Pre-opening, Resorts, Hospitality, Opening Hotels, Guest Service Management, Pre-opening experience, Rooms Division..., Cost Control, Hotel Booking, Opera, Customer Service, Management, Revenue Analysis, Yield Management, Property Management...
Education
Cornell University 2007 — 2007
PDP Course, Strategic Leadership
Glion Institute of Higher Education 1999 — 1999
Diploma in Hospitality Administration, Hospitality & Tourism Program
Escuela Superior de Hoteleria 1996 — 1998
Technician in Hotel Administration, Hospitality and Tourism
Scuola Italiana Cristoforo Colombo 1992 — 1995
Maturita Scientifica, Highschool
The Setai July 2013 - Present
DoubleTree by Hilton Metropolitan Hotel New York February 2011 - July 2013
HGI W35 2009 - 2011
Fairmont Hotels and Resorts 2007 - 2008
Warwick International Hotels 2004 - 2007
Melrose Hotels 2001 - 2004
Swissôtel Hotels & Resorts 1999 - 2001
Swissôtel Hotels & Resorts 1995 - 1999
CARNIVAL HOTEL AND CASINOS 1994 - 1995
Warwick International Hotels 1992 - 1994
Skills
Auditing, Forecasting, Budgets, Revenue Analysis, Corporate Finance, Hotels, Managerial Finance, Hospitality Management, Accounting, Financial Reporting, Finance, Internal Audit, Financial Analysis, Hospitality Industry, Hotel Management, Hospitality
Education
Dalhousie University 1975 — 1976
MBA Program
Acadia University 1972 — 1975
BBA, Finance and Economics
Luxury Rentals Miami Beach November 2007 - Present
W Hotels July 2009 - July 2010
The Setai October 2005 - January 2009
Skills
Resorts, Hotels, Hospitality, Hospitality Management, Luxury, Hospitality Industry, Hotel Management, Restaurants, Food & Beverage, Tourism, Restaurant Management, Catering, Event Management, Event Planning, Pre-opening, Accounting, Renovation, Property, Yield Management, Fine Dining, Vacation, Rentals, Trade Shows, Leisure, Sales, Hotel Booking, Management, Revenue Analysis, Cooking, Apartments, Leadership, Food, Travel Planning, Customer Satisfaction, Marketing, Corporate Events, Home Staging, Property Management..., Cost Control, Contract Negotiation, Property Management
Education
Florida International University 2000 — 2003
Bachelor's degree, Hospitality Administration/Management
Institut Hotelier Cesar Ritz 1998 — 2000
Swiss Diploma in Hotel Management, Hotel, Motel, and Restaurant Management
General Dynamics C4 Systems May 2009 - Present
The Setai 2007 - 2008
Sandals Resorts 2006 - 2007
Florida International University 2004 - 2006
Skills
Häfele, Microsoft Exchange, Microsoft Office, Microsoft Office..., Spiceworks, Micros, Blackberry Enterprise..., eSafe, Alcatel, Opera, Citrix, Novell, Microsoft Servers, Linux Desktop, Unix Operating Systems, Android, Symantec Security, Quantum Scalar, Virtualization, Data Recovery, Storage Area Networks
Education
Florida International University
BS, Business Administration
The Setai May 2005 - Present
Education
Educating Hands School of Massage 2003 — 2004
Massage Therapy Certification, Massage Therapy/Therapeutic Massage
Hunter College 1999 — 2002
Bachelor of Science (BS), Community Health and Preventive Medicine
The Setai 2011 - 2012
Education
Florida International University 2009 — 2011
Master's degree, Hospitality Administration/Management
The Setai February 2013 - Present
Lee & Marie"s Bakery May 2013 - November 2013
Viceroy Miami April 2011 - January 2013
Clevelander Hotel March 2012 - October 2012
Johnson & Wales University August 2009 - May 2011
Skills
Cooking, Customer Service, Customer Oriented, Leadership, Hospitality, Writing, Quality Assurance, Creativity, Observation, Innovation, Problem Solving
Education
Johnson & Wales University-Florida 2007 — 2011
Bachelor of Science (BS), Hospitality Administration/Management
1 Hotels March 2015 - Present
The Setai November 2014 - March 2015
Acqualina Resort & Spa on the Beach May 2013 - April 2014
Acqualina Resort & Spa on the Beach November 2010 - March 2013
Royal Sonesta Hotel Boston July 2007 - September 2010
Harvard Business School May 2006 - July 2007
Skills
Hotel Management, Hotels, Food & Beverage, Hospitality Management, Hospitality Industry, Hospitality, Micros, Catering
Education
Johnson and Wales University 2002 — 2006
Bachelor of Arts (B.A.), Hospitality Administration/Management
Kelvin Natural Slush Co. January 2014 - Present
Michy's Restaurant February 2010 - July 2014
Viceroy Miami September 2010 - September 2011
The Setai May 2005 - December 2008
Skills
Negotiation, New Business Development, Strategic Planning, Customer Service, Event Management, Food, Hospitality Industry, Hospitality Management, Restaurants, Hospitality, Restaurant Management, Resorts, Pre-opening, Food, Banquets
Education
The Johns Hopkins University