TuringSMI Company
Industry: IT service management company
DescriptionFounded: 2004
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TuringSMI Employees
Ellie Mae May 2015 - Present
CCE Software Engineering November 1998 - Present
BMC Software January 2012 - May 2015
SRA International September 2009 - January 2012
Kinetic Data September 2008 - September 2009
BMC Software February 2008 - September 2008
TuringSMI 2007 - 2007
Tek Systems 2006 - 2007
Enterprise Engineering, Inc. June 1997 - October 1998
SSDS June 1996 - June 1997
Skills
Python, BMC Remedy, Ruby, Perl, Software Development, Java, JavaScript, XML, Unix, SQL, Program Management, IT Service Management, ITIL, SDLC, Software Project..., Enterprise Software, TCP/IP, Integration, Web Services, Enterprise Architecture, Cloud Computing, Software Engineering, Software Documentation, Business Process, System Architecture
Education
Franklin University 1994 — 1995
BS, Computer Science
The Ohio State University 1992 — 1993
Operations Research
Indiana University Bloomington 1986 — 1990
BS, Public Administration
Upper Dublin
Cox Enterprises January 2015 - Present
Cox Enterprises November 2009 - January 2015
Windward IT Solutions August 2008 - November 2009
QMX Support Services April 2008 - August 2008
Self-employed February 2008 - April 2008
TuringSMI December 2007 - February 2008
Richter Home Networks December 2007 - December 2007
CedarCrestone September 2006 - November 2007
BMC October 2003 - September 2006
Richter Home Networks, Inc March 2002 - October 2003
Skills
ITIL, IT Service Management, BMC Remedy, CMDB, Linux, Project Management, Service Desk, System Deployment, Technical Support, Cloud Computing, Service Management, Disaster Recovery, Requirements Analysis, Networking, Project Planning, Bomgar (not sure I am..., Databases, Help Desk Support, Oracle, Servers, Solaris, IT Operations, Information Technology, Solution Architecture, Unix, Apache, Computer Hardware, SharePoint, Troubleshooting, AIX, Windows, Consulting, Visio, Training, Configuration Management, Red Hat Linux, Data Center, SDLC, CRM, Software Documentation, IT Management, HP-UX, HP, Crystal Reports, Pre-sales, Leadership, XML, Integration, Enterprise Architecture, Software Installation
Education
University of Phoenix 2006 — 2009
Bachelor of Science, Business Management
The Hanover Insurance Group September 2012 - Present
Fallon Community Health Plan June 2009 - September 2012
TuringSMI April 2008 - December 2008
Staples 2005 - April 2008
Staples 2002 - 2004
Staples 1999 - 2002
Staples 1996 - 1999
Skills
Customer Service, Mergers, SEC compliance, ITIL, Incident Management, Project Management, IT Service Management, Payment Industry, IT Management, Process Improvement, Vendor Management, Management, Mergers & Acquisitions, Call Centers, System Administration, Disaster Recovery, Service Delivery, Project Portfolio..., Cross-functional Team..., Program Management, Requirements Analysis, Integration, CRM, IT Operations, SDLC, Software Documentation, Change Management, Analysis, SEC, Service Desk, Team Leadership, BMC Remedy, IT Strategy, Information Technology, Strategy, Business Analysis, Help Desk Support, Technical Support, PMO, Leadership, SharePoint, Data Center, Problem Management, PMP, Business Process
Education
HDI 2011 — 2011
Certificate, Support Center Director
The George Washington University - School of Business 2004 — 2006
Master's Certificate, IT Project Management
Clark University 2003 — 2004
Certificate, Business Analyst
GE July 2014 - Present
Abundance Studios, LLC January 2010 - April 2014
Abundance Software, LLC October 2008 - January 2010
TuringSMI July 2008 - October 2008
SCATE Technologies, Inc. May 2005 - July 2008
Performix Group January 2001 - May 2005
Productivity Point International February 1998 - January 2001
United States Marine Corps December 1989 - December 1997
Skills
Agile Project Management, Agile, Python, HTML + CSS, Java, C#, JavaScript, AJAX, Flash, MySQL, SQL Server, Visual Basic, ActionScript, Django, JBoss Seam, Hibernate, Software Project..., Web Development, Application Development, Extreme Programming, XML, Team Building, Team Leadership, Team Management, Database Development, Agile Methodologies, Software Development, PHP, HTML, HTML 5, Linux, Cloud Computing, SaaS, Unix, Databases, Software Engineering, Scrum, Integration, Enterprise Software, Project Management, Microsoft SQL Server, Testing, Web Applications, Solution Architecture, Software Documentation, Database Design, Pre-sales, System Architecture, SOA, Product Development
Education
University of Phoenix 2001 — 2002
Business Technology Courses
Saint Leo University 1993 — 1994
Liberal Arts
Park College 1992 — 1992
Liberal Arts Courses
Wayne State University 1989 — 1989
History
Oakland Community College 1988 — 1988
Liberal Arts Courses
Telstra July 2015 - Present
Pacnet June 2009 - Present
Michaelson Associates December 2007 - April 2009
TuringSMI August 2005 - June 2007
JuliusBaer September 2004 - August 2005
MarketCounsel November 2003 - June 2004
Carnegie Hall December 2001 - October 2003
McLean County Center for Human Services December 1999 - November 2001
Illinois State University December 1993 - October 1999
Skills
CRM, Troubleshooting, Access, Microsoft Excel, Databases, PowerPoint, Microsoft Word, Office Administration, Account Management, Customer Service, Social Media, Management
Education
Columbia College Chicago 1997 — 1999
M.A., Arts Management: Music Business
Illinois State University 1993 — 1997
B.S., Music: Liberal Arts
Private Dog Training October 2011 - Present
PetSmart November 2008 - October 2011
PetSmart November 2008 - October 2011
TuringSMI, LLC February 2006 - July 2008
TuringSMI February 2006 - July 2008
MicroTrain Technologies August 2005 - February 2006
Productivity Point International August 2004 - June 2005
Productivity Point International April 1998 - August 2004
Skills
Process Scheduler, Process Improvement, Team Leadership, Training, Time Management, Onboarding, Project Coordination, System Administration, Administrative..., Microsoft Word, Coaching, SharePoint, Teamwork, Selling, Vendor Management, Management, Leadership, Sales Operations, CRM, Project Management, Event Planning, Administration, Payroll, Marketing, Change Management, Account Management, Program Management, Team Management, Team Building, Recruiting, Pre-sales, Strategic Planning, Sales, Personnel Management, Microsoft Office, Customer Service, PowerPoint
Education
DeSales University 1992 — 1993
Psychology, English Lit.
Punchkick Interactive Inc. April 2015 - Present
Fjord, part of Accenture Interactive October 2014 - April 2015
Acquity Group, part of Accenture Interactive September 2012 - October 2014
Parallel Partners March 2010 - August 2012
Freelance 2008 - 2010
TuringSMI 2006 - 2008
MedStaff Alternatives 2006 - 2006
MedStaff Alternatives 2006 - 2006
MedStaff Alternatives 2005 - 2006
Education
The Chicago School of Professional Psychology 2010 — 2012
Master's degree, Industrial/Organizational Psychology, 3.83
Western Michigan University
BS, Psychology
Exacta Corporation October 2013 - Present
CIBER, Inc. January 2012 - October 2013
Exacta Corporation July 2011 - February 2012
TEKsystems March 2011 - July 2011
Trissential July 2010 - March 2011
TEKsystems February 2010 - July 2010
Ciber May 2008 - December 2009
TEKsystems July 2007 - May 2008
TuringSMI November 2006 - July 2007
TEKsystems October 2003 - November 2006
Skills
SDLC, Program Management, PMO, Project Management, Business Analysis, ITIL, Vendor Management, Agile Project Management, Business Process..., Agile Methodologies, Requirements Analysis, MS Project, Process Improvement, Change Management, IT Service Management, Oracle, Management, Software Development, Business Intelligence, Project Delivery, Scrum, Security, CRM, Data Warehousing, Data Center, Team Leadership, Requirements Gathering, Business Process, Risk Management, Integration, Cross-functional Team..., IT Strategy, Visio
Education
University of Illinois at Urbana-Champaign 1989 — 1991
Master of Science, Business Administration
Southern Illinois University, Carbondale 1971 — 1974
Bachelor of Science, Accounting, Finance
Eleven Twenty Ltd. September 2003 - Present
TuringSMI July 2007 - October 2008
JA Sellers Consulting Group Inc. 2005 - 2007
Strategic Technologies Inc. 2005 - 2005
JA Sellers Consulting Groups Inc. 2000 - 2004
RISC Management 2000 - 2000
SSDS Inc. / BTG Inc. 1995 - 2000
MCNC 1986 - 1995
Skills
IT Service Management, Solution Architecture, BMC Remedy, CMDB, Enterprise Software, ITIL, Software Documentation, Requirements Analysis, Consulting, Data Center, Incident Management, CRM, Requirements Gathering, Unix, Cloud Computing, Software Development, Service Management, IT Strategy, Professional Services, Project Management, Service Delivery, Service Desk, Integration, IT Management, Strategy, IT Operations, SaaS, System Deployment, Managed Services, SDLC, Enterprise Architecture, Testing, PMP, Remedy, Configuration Management, Vendor Management, Leadership, Outsourcing, Quality Assurance, Software Project..., Business Process, Information Technology, Business Analysis
Education
University of North Carolina at Chapel Hill 1977 — 1980
TuringSMI 1990 - 1998
Education
Corporación Universitaria Minuto de Dios 2003 — 2007
Cleveland Institute of Music
The University of Edinburgh
TuringSMI November 2006 - Present
Education
Assumption College
Independent November 2014 - Present
ServiceNow - The Enterprise IT Cloud Company April 2014 - Present
Expedia August 2008 - April 2014
Boeing October 2006 - August 2008
TuringSMI October 2004 - May 2006
Remedy June 2000 - August 2004
ESQ June 1997 - July 2000
Devoteam Tertio September 1995 - June 1997
Skills
IT Management, Business Intelligence, Requirements Analysis, IT Service Management, ITIL, SDLC, BMC Remedy, Integration, Incident Management, Configuration Management, Enterprise Architecture, IT Operations, Disaster Recovery, Data Center, Cloud Computing, Management
Education
Oxford Brookes University 1991 — 1995
Bsc, Microelectronics & Intelligent Systems
Citrix Systems Inc March 2015 - Present
Dynatrace April 2010 - February 2015
Liaison Technologies March 2009 - March 2010
TuringSMI July 2008 - October 2008
BMC Software January 2006 - July 2008
Network Associates June 2000 - December 2005
Platinum Technology / CA October 1996 - June 2000
Geldermann Inc/ ED&F Man International December 1988 - September 1996
Skills
B2B, Cloud Computing, IT Service Management, Enterprise Software, Data Management, Integration, Professional Services, Application Monitoring, Solution Selling, Salesforce.com, ITIL Certified
Education
University of Northern Iowa 1982 — 1987
BA, Finance
Nevada High School, Nevada, Ia 1979 — 1982
General
Jefferies LLC June 2010 - November 2013
REMSOLUTION December 2008 - June 2010
TuringSMI February 2004 - November 2008
SMI March 2002 - February 2004
Remedy Corporation August 1998 - February 2002
Skills
CMDB, BMC Remedy, Incident Management, IT Management, IT Operations, IT Service Management, Unix, Configuration Management, ITIL, Service Desk, Service Management, Service Delivery, Release Management, Cloud Computing, Solution Architecture, Enterprise Architecture, Integration
Education
New York Institute of Technology 1978 — 1981
BS, Electrical, Mechanical and Computer Engineering
Dynatrace November 2014 - Present
RightAnswers May 2012 - 2014
GSS America 2009 - 2011
3PAR 2008 - 2009
Opalis Software 2007 - 2008
TuringSMI 2004 - 2007
PolyServe 2003 - April 2004
BMC Software 1996 - 2002
Skills
Direct Sales, Enterprise Software, Solution Selling, SaaS, Account Management, Managed Services, Business Development, New Business Development, Management, Professional Services, Sales Operations, Cloud Computing, Salesforce.com, Data Center, Cold Calling, Leadership, Strategic Partnerships, Sales Process, Sales Management, Sales, Software Industry, Sales Enablement, Complex Sales, Virtualization, Lead Generation, National Account..., National Account..., Global Client Management, Client Relations, Database Management,..., Executive..., Revenue Generation,...
Education
Clemson University 1989 — 1993
Equivalency degree, Tourism and Travel Services Management
Clemson University 1989 — 1993
College Diploma, Management PRTM