United Airlines
United Airlines, Inc., commonly referred to as United, is a major United States airline headquartered in Chicago, Illinois. It is the world's third-largest airline when measured by revenue, after American Airlines and Delta Air Lines. Alliance: Star Alliance Bag information: In economy, within Canada and the US, 1st bag $30, 2nd bag $40. To other destinations, prices vary by itinerary. More United Airlines bag information Destinations: 342 Fleet size: 763 Baggage tracking: 810 800 3355 2247 Hubs: Newark Liberty International Airport,
United Airlines List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at United Airlines. You can filter them based on skills, years of employment, job, education, department, and prior employment.
United Airlines Salaries. You can even request information on how much does United Airlines pay if you want to. Learn about salaries, pros and cons of working for United Airlines directly from the past employees.
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13,902 United Airlines employees in database. Find out everything there's to know about United Airlines employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
United Airlines Employees
Desert Surprise IT Solutions February 2010 - Present
United Airlines 1997 - Present
Skills
Information Systems and..., Security Analysis, Cyber-security, Wireless Routers, Switches, Customer Support, Airlines, Commercial Aviation, Flight Planning, Windows
Education
University of Phoenix 2014 — 2015
Master Information System, Information Tecnology
University of Phoenix 2009 — 2014
Bachelor of Science (BS), Information Technology
Chanel High School 1985 — 1990
High School, General Studies
ClorDiSys Solutions, Inc January 2009 - Present
Evergreen Performance Inc. March 2009 - Present
Tuttnauer USA July 2005 - August 2012
Steris July 2002 - July 2005
United Airlines May 1989 - July 2002
US Air Force Reserve November 1980 - July 2001
Skills
Medical Devices, Sales, Manufacturing, Product Development, Troubleshooting, Product Management, Quality Assurance, Budgets, Capital Equipment, Process Engineering, FDA, Six Sigma, Energy Audits, Energy, Continuous Improvement, Energy Efficiency, Lean Manufacturing, Electronics, Cross-functional Team..., Laboratory, Strategic Planning, Management, Team Building
Education
University of Phoenix 2005 — 2006
MBA, Business
University of Phoenix 2002 — 2005
BS/BM, Business Management
United Airlines July 2013 - Present
Air Wisconsin Airlines September 2010 - June 2013
Convergys February 2009 - October 2010
Frontier Airlines, Inc March 2005 - October 2008
Skills
Team Management, Team Leadership, Team Building, Coaching Staff, Behavioral Interviewing, Mediation, Communication Skills, Analytical Skills, Behavioral Targeting, Great Motivator, Incentive Programs, Escalations Management, Escalation Resolution, Training, Coaching, Leadership, Recruiting, Human Resources, Performance Management, Operations Management, Security, Customer Retention, Sales, Policy, Onboarding, Call Centers, Customer Service, Employee Relations, New Hire Orientations, Employee Training, Conflict Resolution, Interviews, Payroll, Customer Experience, Applicant Tracking..., Benefits Administration, Training Delivery
Education
University of Phoenix 2011 — 2016
Bachelors of Science, Social Psychology, A
United Airlines
Skills
Global Travel Management
Education
University of Pittsburgh
Biosense Webster April 2014 - Present
Watson Pharmaceuticals April 2013 - Present
Scientific Pharmaceuticals, Inc September 2008 - March 2012
Virgin America 2012 - 2012
Arrowhead Trust Inc. April 2000 - December 2005
Sanwa Bank August 1996 - April 2000
Inland Valley Daily Newspaper January 1998 - July 1998
United Airlines June 1996 - November 1997
Skills
utilizing software..., Data Entry, Accounts Payable, Administrative..., Accounts Receivable, Payroll, Account Reconciliation, Customer Service, Microsoft Excel, Accounting, PowerPoint, Recruiting, Invoicing, Customer Satisfaction, Microsoft Word, Process Scheduler, General Ledger, Lotus Notes, Auditing, Spreadsheets, Finance, Analysis, Retail, Administrative...
Education
University of Phoenix 2002 — 2006
Bachelor of Science, Business Management and Finance
University of Phoenix 2001 — 2006
Bachelor's degree, Business Administration and Management, General, 2.89
LGS Properties February 2009 - Present
United Airlines December 1997 - Present
Education
University of San Diego 1983 — 1987
BS, Buisness Administration
Rep Empire January 2006 - Present
United Airlines January 2014 - 2015
Trada October 2011 - June 2012
Qdoba Restaurant Corporation October 2006 - December 2009
Coors Brewing Company May 2003 - September 2006
Apple Computer January 2006 - August 2006
Thrower Ventures September 2005 - July 2006
Chipotle January 2006 - May 2006
BMT Promotions 2002 - 2006
VOX Entertainment 2002 - 2006
Skills
Facebook API, Sponsorship Marketing, Marketing Strategy, Public Relations, Spanish, Wordpress, Copywriting, Business Planning, Facebook Advertising, Facebook, Facebook Marketing, Custom Facebook Pages, Facebook Fan Page..., Social Media Advertising, Social Media Strategist, Social Media Marketing, Corporate Social Media, Social Media Consulting, Social Media Measurement, Marketing, PPC, Online Advertising, SEM, Strategy, Mobile Applications, LinkedIn, WordPress, Advertising, Google Adwords, Newsletters, Market Research, Online Marketing, Trade Shows, Social Media, Google Analytics, Email Marketing, Digital Marketing, SEO, Business Development, Mobile Marketing, Web Analytics, Lead Generation, Digital Strategy, Sales, Account Management, Web Marketing, Brand Development, Social Networking, Website Development, E-commerce
Education
University of San Diego 2002 — 2006
B.B.A., Finance, French
Institute for American Universities (IAU Aix-en-Provence, France) 2005 — 2005
French, Art
Golden High School
United Airlines January 2015 - Present
United Airlines August 2011 - January 2015
United Airlines May 2006 - August 2011
United Airlines November 2004 - May 2006
United Airlines February 1999 - November 2004
United Airlines September 1997 - February 1999
Skills
Airports, Revenue Analysis, Pricing, Aviation, Airlines, Process Improvement, IATA, Commercial Aviation, Vendor Management, Training, Business Process, Management, Strategy, Analysis, Flights, Quality Assurance, Operations Management, Business Process..., Business Analysis, Pricing Analysis, Pricing Strategy, Continuous Improvement, Negotiation, Aircraft, Sabre, Six Sigma, Ticketing, Airport Management
Education
University of Phoenix 2008 — 2012
BS, Business - Finance
United Airlines June 1997 - Present
Skills
Typing, Data Entry, Microsoft Word, Microsoft Excel, Airworthiness, Call Centers, Access, Process Scheduler, Administration, Software Documentation, Lotus Notes, Visio, Outlook, Avionics, Troubleshooting, Team Building, Project Planning, Program Management, Overhaul, Customer Service, Airlines, Aircraft, Aeronautics, Aviation, Logistics
Education
University of Phoenix 2011 — 2014
Associate's Degree, Business
Comcast Cable April 2006 - Present
United Airlines April 1993 - April 2003
Skills
Microsoft Project,..., Account Management, Call Centers, Customer Retention, Customer Service, Team Building, Leadership, Management, Salesforce.com, Team Leadership, Process Improvement
Education
Project Mangement Institute 2015 — 2016
PMP, Project Management
University of Phoenix 2014 — 2016
Business Administration, Management and Operations
BioClinica March 2015 - Present
Swissport September 2013 - March 2015
United Airlines September 2013 - March 2015
Washington Hospital Healthcare System July 2013 - October 2013
Education
Argosy University San Francisco Bay Area 2013 — 2014
Master of Science in Human Services
University of Phoenix 2008 — 2012
Bachelor of Science in Human Services Management
Healthspan formerly Kaiser Permanente Foundation Health Plan April 2011 - Present
Hondros Nursing College October 2013 - June 2014
Alego Health September 2012 - January 2014
United Airlines February 1990 - September 2009
Skills
EMR, Critical Care, Epic Systems, Healthcare Information..., Hospitals, EHR, Healthcare, Inpatient, Nursing, BLS
Education
Ursuline College 2013 — 2015
MSN-Nurse Practitioner, Bachelor of Science in Nursing
University of Phoenix
BSN, Registered Nursing/Registered Nurse
United Airlines July 2015 - Present
United Airlines May 2013 - June 2015
United Airlines June 2012 - May 2013
Tenaris August 2011 - June 2012
Tenaris July 2010 - July 2011
Education Management Company May 2009 - August 2009
Respironics January 2009 - April 2009
The Home Depot April 2003 - August 2008
Skills
Supply Chain Management, Supply Chain, Logistics, Process Improvement, Analysis, Six Sigma, SAP, Operations Management, Inventory Management, Microsoft Office, Data Analysis, Management, Transportation, Microsoft Excel, Warehousing, Materials Management, VBA, Cost Benefit, Excel, Project Planning, Cost Analysis, Manufacturing, Forecasting, Strategy, Continuous Improvement, Strategic Planning, Business Process..., Tableau
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 2008 — 2010
MBA
University of Pittsburgh 2006 — 2008
B.S.
e-Physics Corporate Training Services June 1992 - Present
Accenture March 2015 - Present
United Airlines April 2013 - June 2014
United Rentals Inc. April 2010 - April 2013
Mayer Brown, LLP September 2007 - April 2010
Interwoven EDMS April 2003 - February 2007
DaVita SOURCE January 2002 - January 2003
Zevnik Horton Guibord McGovern L.L.P. June 1999 - January 2002
International Educational Schools November 1995 - January 1999
United States Marine Corps June 1988 - June 1992
Skills
Training, Employee Training, Management, Training Delivery, Program Management, Spanish, Process Improvement, Instructor-led Training, Leadership, Interviews, Strategy, Technical Writing, Social Networking, PowerPoint, Change Management, Public Speaking, Project Management, CRM, Team Building, Staff Development, Team Leadership, Consulting, SharePoint, Strategic Planning, E-Learning, Instructional Design, Technical Training, Talent Management, SAP, Talent Acquisition
Education
University of Phoenix 1992 — 1995
Business Management, Information Technology
William Rainey Harper College 2000 — 2002
IT Science, BSBM
United Airlines December 2011 - Present
Embanet August 2010 - November 2011
United Air Lines, Inc. June 2007 - August 2010
Wilson Sporting Goods Co. 2006 - 2007
Wilson Racquet Sports 2006 - 2007
New Century Mortgage 2002 - 2006
Pro Staff 2000 - 2000
Skills
Management, Event Planning, Social Housing, Human Resources, Budgets, PowerPoint, Analysis, Administrative..., Project Planning, Customer Service, Account Management, Team Leadership, Recruiting, Negotiation
Education
University of Phoenix 2002 — 2005
BS, Business Management
West Leyden High School 1992 — 1996
General
SkyTech Solutions Pvt Ltd Mumbai December 2007 - Present
United Airlines March 2015 - Present
SkyTECH Solutions 2007 - 2015
SkyTECH Solutions 2007 - 2015
Nokia(NAVTEQ) October 2012 - December 2014
Skills
Java Enterprise Edition, Hibernate, Core Java, Web Services, JSP, Struts, PL/SQL, JavaScript, Servlets, Spring, JDBC, Weblogic, MySQL, Tomcat, EJB, RabbitMQ, Spring Framework, Java, MongoDB, Oracle AQ, Couchbase
Education
University of Rajasthan 2002 — 2006
MCA, Computer
HAPPYness Blooms/Operation Fairy Godmothers of RI April 2014 - Present
United Airlines July 1991 - Present
Education
University of Rhode Island
Warwick Veterans Memorial High School
Avidyne March 2015 - Present
JetBlue Airways/LiveTV May 2004 - June 2014
United Airlines April 1989 - May 2003
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, MS Project, Visio, Training, Aircraft, Testing, Avionics, Maintenance & Repair, Airlines, Process Improvement, Systems Engineering
Education
University of Phoenix 2011 — 2013
Bachelor's degree, Business/Project Management
University of Phoenix 2009 — 2011
Associate's degree, Information Technology, 3.98
United Airlines May 2015 - Present
United Airlines May 2014 - August 2014
New Vision Athletics Inc. February 2012 - May 2014
Skills
Public Speaking, Customer Service, Microsoft Excel, Teamwork, PowerPoint, Microsoft Office, Leadership, Research, Microsoft Word, Program Management, Social Media
Education
University of Rhode Island 2013 — 2018
Bachelor's Degree, Industrial Engineering
Lake Forest High School 2009 — 2013
High School
VSA Partners August 2015 - Present
VSA Partners June 2015 - Present
University of Rochester September 2011 - May 2015
Publicis Kaplan Thaler June 2014 - August 2014
United Airlines June 2013 - August 2013
Audience Rewards March 2013 - May 2013
MetLife June 2012 - August 2012
Skills
Social Media, Digital Media, Microsoft Office, PowerPoint, Facebook, Photoshop, Research, Event Planning, Creative Writing, Blogging, Social Media Marketing, Microsoft Word, Microsoft Excel, Python, Email Marketing, Digital Marketing, User Experience, Sales, Customer Service, Editing, HTML, CSS Javascript, Eclipse, Twitter, Pinterest, WordPress, Humor Writing, Organization, Digital Strategy, Social Networking, Final Cut Pro, Competitive Analysis, Search Engine Ranking, Asset Tracking, Matrix Management
Education
University of Rochester 2011 — 2015
Digital Media Studies and Computer Science
Scarsdale High School 2007 — 2011
United Airlines 2004 - Present
United Airlines 2004 - 2004
United Airlines 2002 - 2004
United Airlines 2000 - 2002
United Airlines 1998 - 1999
United Airlines 1995 - 1998
United Airlines 1995 - 1998
United Airlines 1992 - 1995
United Airlines 1991 - 1992
United Airlines 1989 - 1991
Skills
Flights, Commercial Aviation, Flight Safety, Flight Planning, CFI, Piloting, B727, Flight Training, B747, DC-10, Airworthiness, Aviation, Airports, Civil Aviation, Charter, Airlines, Type Rating, Aviation Security, Aircraft Maintenance, Crew Resource Management, Aircraft, Human Factors, Military, B737, Aerospace, Airline Management, Business Aviation, Helicopters, Airport Management, Flight Test, Aeronautics, ATP, Air Force, Avionics, Multi-engine, Air Traffic Control, Ground Instructor, B767, Private Pilot, International Flight..., Airplane, General Aviation, B757, Command, Flight Simulation, Military Operations, Operational Planning, Military Aviation
Education
University of San Diego 1976 — 1979
Business Administration and Management, General
OVS 1975 — 1976
State of Michigan March 1999 - Present
State of Michigan March 1999 - Present
Detroit Rescue July 2009 - August 2010
Comcast June 1996 - February 1999
United Airlines June 1991 - May 1996
Skills
Case Managment, Program Development, Group Therapy, Social Services, Youth Mentoring, Adolescents, Psychotherapy, Mental Health, Mental Health Counseling, Youth Development, Counseling Psychology, Family Therapy, Behavioral Health, Community Outreach, Crisis Intervention, Psychology
Education
University of Phoenix 2008 — 2011
Master, Mental Health Counseling
Lewis College of Business
Associates Degree, Business Administration
Mental Health University of Phoenix
Masters, Counseling
University of Phoenix
Bachelors of Science, Business Administration
JPMorgan Chase July 2008 - Present
Accenture September 2007 - July 2008
Accenture December 2000 - August 2007
RG Barry February 1998 - November 2000
United Airlines May 1989 - February 1998
US Army October 1986 - October 1988
Skills
Program Management, Data Center, System Deployment, Infrastructure, Information Technology, Project Portfolio..., IT Strategy, SDLC, Vendor Management, IT Management, PMO, Integration, Management, Windows 7, Leadership, Analysis, Disaster Recovery, VMware, Enterprise Architecture, Mergers & Acquisitions, Microsoft Exchange, Governance
Education
University of Phoenix 1993 — 1996
Business Information Systems
Dixon High School
United Airlines January 2014 - Present
Accredo Healthcare - a Medco Company January 2008 - July 2011
Education
University of Phoenix 2009 — 2013
Bachelors of Science, Accounting
Space Systems Loral September 2006 - Present
Allergan May 2005 - September 2006
United Airlines September 1990 - February 2005
United States Air Force December 1984 - January 1990
Skills
Aerospace, Mechanical, Documentation, Testing, Inspection, Kaizen, 5S, Lean Manufacturing, Continuous Improvement, Yellow Belt, Software Documentation, Manufacturing, Troubleshooting, Quality Assurance, Engineering, ISO, Training, Process Improvement, Engineering Management, Maintenance & Repair, Microsoft Office, Program Management, Military, Systems Engineering, Customer Service, Cross-functional Team..., Management, Lean Six Sigma, Manufacturing..., Production Process...
Education
University of Phoenix 2011 — 2016
Bachelor's Degree, Management
Vintage High School 1981 — 1984
Kroger April 2014 - Present
Hertz December 2012 - December 2014
Ashford University October 2011 - November 2012
Lids October 2005 - September 2011
United Airlines October 2000 - September 2001
American Pride Co-op 1997 - 2001
Skills
WordPerfect, Outlook, Excel, Retail Management, Recruitment/Retention, Training & Development, Inside Sales, Databases, Windows XP Professional, Microsoft Office 2007, Visual Merchandising, Call Center, Database Administration, Staff Scheduling, Interviewing, Hiring/firing, New Hire Training, Customer Service, Hiring, Coaching, Merchandising, Microsoft Office, Retail, Employee Relations, Talent Acquisition, Leadership Development, Employee Training
Education
University of Phoenix 2007 — 2010
MBA
University of Phoenix 2005 — 2007
Business Management
Brighton High School 1994 — 1998
Diploma
Five by Five Solutions Ltd (5x5 Solutions) June 2013 - Present
Consulting / Self Employed June 2013 - Present
GHS Aviation Group October 2012 - June 2013
ARGUS International July 2010 - October 2012
ARGUS International May 2007 - July 2010
United Airlines June 2006 - May 2007
United Airlines January 2004 - June 2006
American Airlines January 1998 - January 2004
Boeing September 1989 - December 1998
Skills
Airlines, Airports, Flights, Aviation, Process Improvement, Operations Management, Aircraft, Aircraft Maintenance, Aircraft Manufacturing, Aircraft Modification, Quality Assurance, Quality Control, Safety Auditing, Safety Management..., Security Management, Information Technology, Salesforce.com, Internal Audit, HTML 5, ASP, PowerPoint, SQL, Java, JavaScript, AJAX, MS Project, Microsoft Office, VMware, Photoshop, Illustrator, ATOS, ISAGO, IOSA, ISO 9000, ISO 14001, ISO 9100, Risk Management, Root Cause Analysis, PHP, WordPress, Joomla, HTTP, Civil Aviation, Aeronautics, IATA, Commercial Aviation, Airworthiness, Iso 9000, Helicopters, Aerospace
Education
University of Phoenix 2001 — 2007
BS, Information Technology
United Airlines October 1999 - Present
Skills
Accounting, Financial Reporting, Auditing, Microsoft Excel, Accounts Payable, Bookkeeping, Accounts Receivable, Microsoft Office, Microsoft Word
Education
University of Phoenix 2009 — 2011
Associate of Arts (A.A.), Criminal Justice and Corrections
University of Phoenix 2009 — 2009
Accounting and Finance
Barclay Career Schools 1989 — 1990
Word Processing, Word Processor
Jesse H. Jones/ H.P Carter 1979 — 1981
United Airlines August 2013 - Present
Bureau of Information Technology, Office of the Governor of Guam January 2011 - July 2013
Department of Public Health and Social Services December 2008 - December 2010
Skills
IT Management, Disaster Recovery, Program Management, Security, IT Strategy, Network Security, Information Technology, Project Management, IT Service Management, Enterprise Architecture, Integration, IT Operations, Information Security, Active Directory, Business Continuity, Information Security..., Solution Architecture, Business Intelligence, SaaS, Cisco Technologies, System Administration, SDLC, Windows Server, PMO, ITIL, Cloud Computing, Enterprise Software, Management, Computer Security, IT Outsourcing, Virtualization, ERP, Requirements Analysis, Policy, Governance, Servers, Data Center, CISSP, Citrix, Managed Services, Government, Professional Services, Infrastructure, Project Portfolio..., Networking, Team Building, SharePoint, Business Analysis, Change Management, Leadership
Education
Father Duenas Memorial High School 1990 — 1993
University of Phoenix
Bachelors of Science, Information Technology
Operation Nightwatch July 2003 - Present
Airbiquity November 2000 - October 2002
Y3k, Inc. February 2000 - October 2000
AT&T Wireless March 1995 - January 2000
Alaska Airlines July 1990 - March 1995
United Airlines July 1972 - June 1990
Skills
Program Management, Project Management, Strategic Planning, Cross-functional Team..., Team Building, Product Management, Process Improvement, Budgets, Wireless, Leadership, Software Project..., MS Project, Mobile Devices, Systems Engineering, Product Development, Mobile Applications, Product Marketing, Telecommunications, Start-ups, Team Leadership, Cloud Computing, SDLC, Visio, Vendor Management, Negotiation, SaaS, Business Development, Integration, Management, Project Planning, Mobile Technology, Solution Selling, Agile Methodologies, Competitive Analysis, Testing, Strategic Partnerships, Strategy, Disaster Recovery, CRM, PMP, Business Analysis
Education
Franklin
University of Puget Sound
Whitworth University
Active Solutions Managing DirectorActive Solutions Ltd.July 2009 - Present
United Airlines April 2006 - March 2007
Education
University of Pune 2007 — 2010
MA, Japanese & English
Atos March 2011 - Present
Xerox March 2009 - February 2011
Wellpoint Inc July 2003 - February 2009
Candle Corp 2000 - 2002
Candle Corporation 1999 - 2000
Candle Corporation 1996 - 1999
Candle Corporation 1991 - 1995
Candle Corporation 1989 - 1991
Candle Corporation 1987 - 1989
United Airlines 1984 - 1987
Skills
Outsourcing, Software Development, Programme Governance, Leadership, Negotiation, Business Intelligence, Performance Management, IT Service Management, Service Delivery, Management, Process Improvement, Strategy, SDLC, Technical Services, Program Management, Enterprise Architecture, Dispute Resolution, Enterprise Software, Business Analysis, IT Strategy, Project Portfolio..., Governance, Vendor Management, IT Management, Cross-functional Team..., Business Strategy, Integration, SaaS, Infrastructure, Data Center, Information Technology, PMP, ITIL, Project Management, Solution Architecture, Team Leadership, Cloud Computing, Business Process..., Start-ups, Change Management, CRM, Virtualization, Product Management, Software Project..., IT Outsourcing, Professional Services, Business Process, PMO, Disaster Recovery, Pre-sales
Education
University of Pittsburgh 1976 — 1980
Computer Science
United Airlines August 2015 - Present
United Airlines May 2015 - August 2015
First American Equipment Finance January 2014 - August 2014
Hailo June 2013 - August 2013
St. Johns Berchmans June 2010 - August 2010
Skills
Salesforce.com, Financial Analysis, Corporate Finance, Finance, Microsoft Excel, Data Analysis, PowerPoint, Marketing, Sales, Access, Microsoft Word, Analysis, Banking, Public Speaking, Microsoft Office
Education
University of Rochester 2011 — 2015
Shattuck St. Mary's 2007 — 2011
GED, High School/Secondary Diplomas and Certificates
Go JetClean August 2013 - June 2015
Amtrak February 2011 - March 2013
Alaska Airlines 2006 - 2008
United Airlines March 1999 - May 2006
Wells Fargo January 2005 - January 2006
Trans World Airlines April 1989 - January 1999
Skills
Logistics, Team Building, Customer Service, Negotiation, Training, PowerPoint, Sales, Teamwork, Airlines, Forecasting, Aviation, Transportation, Administration, Airports, Management, CRM, Aircraft, Operations Management, Team Leadership, Supervisory Skills, Commercial Aviation, Aerospace, Flights
Education
University of Phoenix 2000 — 2002
United Airlines February 1999 - Present
Education
University of Portland
Bachelor of Arts (B.A.), Music
United Airlines September 2011 - Present
Newport Hotel Group June 2010 - September 2011
Air Jamaica Limited January 2004 - March 2010
Air Jamaica Limited January 2002 - January 2004
Northwest Airlines March 2001 - December 2001
Howados Interiors September 1997 - February 2001
Skills
Database Design, Database Administration, Databases, Microsoft SQL Server, Oracle SQL, JavaScript, Java Certified..., Programming, Managing Database, Visio, Testing, Process Improvement, Business Analysis, Management, Change Management, Aviation, Hotels, Flights, Customer Service, Airlines, Program Management, Event Management, Team Building, Team Leadership
Education
University of Phoenix 2010 — 2015
Database Development & Business Systems Analysis, Business Systems/Business Analysis
University of Phoenix 2010 — 2014
Information Technology, Database Development and Business System Analysis
United Airlines May 1997 - September 2009
Regal Wine Company 2007 - 2008
Lufthansa 1995 - 1997
Education
University of San Diego
American Airlines June 2015 - Present
Dial America Marketing June 2013 - Present
United Airlines March 1990 - October 2012
Skills
Customer Service, Airline Reservations, Sales, Communication, Telephone Skills, Telemarketing, Social Media, Up-selling, Inbound Marketing, Outbound Marketing, Customer Satisfaction, Call Centers, Teamwork, Courtesy, Caring, Customer Relations, Customer Experience, Customer Retention, Time Management, Reliability, Travel Planning, Travel Consulting, Problem Solving
Education
University of Pittsburgh 1973 — 1977
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
United Airlines July 1990 - Present
Education
University of Phoenix 2009 — 2012
Bachelor of Education (BEd), Elementary Education and Teaching, K-5
HCA June 2015 - Present
BJ's Wholesale Club May 2015 - September 2015
Pitney Bowes February 2015 - April 2015
The CSI Companies June 2014 - December 2014
Community Health Systems January 2014 - May 2014
United Airlines February 2013 - November 2013
State Farm September 2012 - August 2013
National Grid August 2012 - February 2013
Wells Fargo Home Mortgage January 2012 - July 2012
DaVita November 2011 - January 2012
Skills
Leadership, Training, CRM, Program Management, Performance Management, Recruiting, Coaching, Salesforce.com, Human Resources, Strategic Planning, Training Delivery, Management, Workshop Facilitation
Education
University of Phoenix
Master of Science (MS), Organizational Leadership/Human Resources
Bethune-Cookman University 1990 — 1994
BS, Business Marketing/Accounting
United Airlines October 2011 - Present
Mercy Home for Boys and Girls September 2010 - August 2012
Aviation Maintenance Inc. 2003 - May 2011
Mercy Home for Boys and Girls August 2008 - August 2009
W.W. Grainger 2002 - 2002
W.W. Grainger 2000 - 2002
W.W. Grainger April 1999 - April 2000
W.W. Grainger May 1997 - April 1999
Skills
Customer Service, Management, Sales, CRM, Airlines, Flight Safety, Sales Operations, Aviation, Commercial Aviation, Flights, Aircraft, Operations Management, Airports, Aerospace, Training
Education
University of Pittsburgh 1994 — 1996
B.A., Administration of Justice
United Airlines April 1993 - Present
United Airlines April 1993 - Present
Skills
Customer Service, Travel Management, Training, Aerospace, Business Travel, Team Leadership, Team Building, Tourism, Sales, Operations Management
Education
University of Pretoria/Universiteit van Pretoria 1986 — 1989
masters, English, PE
United Airlines November 2011 - Present
United Airlines October 2010 - November 2011
Continental Airlines October 2004 - October 2010
Continental Airlines August 2000 - October 2005
Continental Airlines June 1997 - August 2000
Skills
Airlines, Aviation, Airports, Flights, Commercial Aviation, Aircraft, Flight Safety, Airport Management, Aviation Security, Aircraft Maintenance, Charter, Operations Management, Process Improvement, Airline Management, Flight Planning, Transportation, Change Management, Leadership
Education
University of Phoenix
Pursuing Bachelor of Science, Business Management
United Airlines November 2011 - Present
United Airlines 1988 - 2011
Skills
Six Sigma, Lean Manufacturing, TPM, Training, Continuous Improvement, Value Stream Mapping, Aircraft, Process Improvement, Program Management, Coaching, Operational Excellence, Toyota Production System, Kaizen, Aviation, 5S, Airlines, Aerospace
Education
Villanova University 2008 — 2008
Certificate, Black Belt Lean Six Sigma
University of Phoenix 2006 — 2007
MBA, Global Management
United Airlines 1997 - 2005
Education
University of Rhode Island 2008 — 2013
Bachelor's degree, European History, French, 3.94 GPA
American Express March 2012 - Present
Walt Disney Travel Company October 2011 - April 2012
Arch Environmental Group, Inc. October 1995 - June 2011
Rosenbluth International October 1989 - July 1999
United Airlines August 1986 - October 1989
Skills
Customer Service, Leadership, Microsoft Office, Management, Microsoft Excel, Strategic Planning, PowerPoint, Public Speaking, Project Management, Research, Sales, Marketing, Human Resources, Team Leadership, Group Work, Self-management, Self-esteem, Integrated Marketing
Education
University of Phoenix 2012 — 2014
Master of Business Administration (MBA), Human Resources Management and Services, 3.9
Western Michigan University 1982 — 1986
Bachelor of Arts (B.A.), Geography/ Marketing
Vencore Inc. June 2011 - Present
Lockheed Martin July 2003 - May 2011
Lockheed Martin August 2007 - January 2008
United Airlines January 1999 - May 2003
US Navy May 1988 - June 1999
Skills
Earned Value Management, Systems Engineering, DoD, Requirements Management, Security Clearance, Program Management, Engineering Management, Space Systems, System Architecture, Integration, C4ISR, Requirements Analysis, Testing, Spacecraft, System Design, Military
Education
University of Virginia 2013 — 2014
Master of Science (MS), Management of Information Technology
University of Rochester 1984 — 1988
Bachelor of Science (B.S.), Electrical Engineering
United Airlines January 2014 - Present
United States Air National Guard September 1988 - Present
Colgan Air, Inc. September 2003 - January 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, HTML, Strategic Planning, Budgets, Editing, Event Management, Sales Management, Flight Training, Flight Planning, Crew Resource Management, Charter, Piloting, Commercial Aviation, Civil Aviation, Training, Business Aviation, Airports, Air Force, Aerospace, Leadership, Aviation, Airlines, Aircraft, Program Management
Education
University of Phoenix
Bachelor's Degree, Business Administration and Management
GoSite February 2015 - Present
self-employed June 2014 - Present
Allstar General Insurance December 2010 - May 2014
United Airlines October 2009 - March 2010
Fred Loya Insurance May 2007 - September 2009
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Strategic Planning, Negotiation, Sales, Insurance, Marketing, Property & Casualty..., Team Building, Management, Marketing Strategy
Education
University of Phoenix 2010 — 2014
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
University of Phoenix 2010 — 2013
Bachelor of business management
Union Pacific Railroad November 2008 - Present
Union Pacific Railroad October 2004 - October 2008
United Airlines August 1994 - October 2005
Skills
Operations Management, Process Improvement, Transportation, Employee Relations, Performance Management, College Recruiting, Organizational..., Freight, Customer Service, Team Building, Program Management, Training, Leadership Development, Change Management, Management, Logistics, Railway, Rail, Project Planning, Employee Training, Leadership, Contract Management, Supervisory Skills, Policy, Continuous Improvement, Human Resources, Contract Negotiation, Software Documentation, Logistics Management, Procurement, Process Scheduler, Coaching, Analysis, Team Leadership, Budgets, Project Management
Education
University of Phoenix
Associate's Degree, Business Administration and Management, General
United Airlines January 2015 - May 2015
United Airlines May 2014 - August 2014
United Airlines September 2013 - December 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking, Matlab, C++, Java, Solidworks, Aviation, Aircraft Propulsion, SolidWorks
Education
University of Pittsburgh 2011 — 2015
Bachelor of Science (BS), Mechanical Engineering
Insight Telepsychiatry June 2015 - Present
Medicare Solutions - United Healthcare 2014 - Present
Optum - United Healthcare 2009 - 2013
Secure Horizons - United Healthcare 2007 - 2008
United Airlines 1998 - 2007
Virginia Mason Medical Center 1996 - 1998
United Behavioral Health - United Healthcare 1996 - 1996
Greenspring 1992 - 1995
United Airlines 1989 - 1992
Western Institute of Neuropsychiatry 1988 - 1989
Skills
Leadership, Cross-functional Team..., Program Management, Strategy, Managed Care, Management, Coaching, Mental Health, Medicare, Psychotherapy, Project Management, Healthcare, Sales, Sales Operations, Training, Account Management
Education
University of Phoenix
MBA, Business Administration
University of Utah
MSW, Social Work
Westminster College
Bachelor of Science, Behavioral Science
United Airlines September 2014 - Present
Eric Walther Industries, Inc. May 2013 - August 2013
Redner's Warehouse Markets June 2010 - August 2012
Skills
Filemaker Pro 11, Microsoft Excel, Teamwork, Adobe Illustrator, Microsoft Word, Solidworks, PowerPoint, Adobe Photoshop, HTML, Gerber Omega, QuickBook Pro, Java, Unix, Matlab
Education
University of Pittsburgh 2012 — 2016
Mechanical Engineering
Neshaminy High School 2008 — 2012
Swissport March 2015 - Present
N2 Publishing November 2013 - November 2014
United Airlines July 2011 - October 2014
Walt Disney World January 2011 - May 2011
Fairfield Inn & Suites by Marriott November 2009 - January 2011
Tim Hortons June 2005 - November 2010
Skills
Customer Service, Management, Catering, Determination, Follow-through Skills, Food, Resorts
Education
University of Phoenix 2009 — 2011
Bachelor of Arts (BA), Communication, General
Western International University 2006 — 2008
Associate of Arts (AA), Business/Commerce, General
ABC Financial Services August 2015 - Present
Sutherland Global Services November 2013 - Present
United Airlines February 2011 - Present
D' Elegance Transportation June 2000 - January 2010
Mexican Restaurants, Inc November 2001 - December 2004
Fieldflex October 2000 - March 2001
AFC Corporate Transportation May 1996 - June 1998
Continental Airlines April 1992 - May 1996
Skills
Human Resources, Budgets, Employee Benefits, Administration, Customer Service, Marketing, Policy, Payroll, Management, Personnel Management, Process Scheduler, Event Planning, Recruiting, Invoicing, System Administration
Education
University of Phoenix 2009 — 2011
Associates, Healthcare Administration
Kingwood College 1987 — 1987
High School Diploma, general studies
United Airlines October 2011 - Present
CompuCom July 2011 - August 2011
CareFusion 2009 - 2009
CareFusion 2009 - 2009
Skills
Network Security, Hardware, Printers, Electronics, Servers, Operating Systems, Help Desk Support, TCP/IP, Troubleshooting, Switches, Wireless Networking
Education
University of Phoenix 2007 — 2010
Associate of Arts and Sciences (A.A.S.), System, Networking, and LAN/WAN Management/Manager, 3.0
National Education Centers 1993 — 1994
Associate of Arts (A.A.), Electronics Engineering
Special Devices, Inc. June 2013 - Present
Cosma Power Systems November 2011 - April 2013
Cosma Power Systems 2011 - 2012
McKesson Specialty Health November 2010 - November 2011
American Express August 2010 - October 2010
United Airlines April 1988 - September 2009
Skills
Adobe Captivate, Microsoft Office, PowerPoint, Visio, SnagIt, Captivate, Live Meeting, Lotus Notes, Adobe Acrobat, Access, Outlook, Internet Explorer, SharePoint, Documentum, Excel, Word, Document Management, Ticketing, Microsoft Word, Microsoft Excel, Purchasing, Technical Writers, Technical Writing, Technical Documentation, SharePoint Administrator, ECN documentation and..., KOI Management..., Customer Service, Management, Human Resources, Databases, Leadership, Training, Process Improvement, MS Project, System Administration, Program Management, Quality Assurance, Software Documentation, Continuous Improvement, Troubleshooting, Six Sigma, Project Planning, Project Management, SAP, Testing, Team Leadership, Vendor Management, Auditing, Lean Manufacturing
Education
University of Phoenix 2009 — 2011
Associate of Arts, Information Technology
Lockport High School 1979 — 1983
Diploma, General
United Airlines August 2006 - Present
Information Resources Inc. October 1995 - October 2005
Skills
Aircraft, Forecasting, Databases, Data Analysis, Cross-functional Team..., Continuous Improvement, Vendor Management, Customer Service, Process Improvement, Microsoft Office, Airlines, Supply Chain Management, Team Building, Project Planning, Contract Negotiation, Aviation, Microsoft Excel, Pricing, Purchasing, Procurement, Team Leadership, Analytics, Marketing, Segmentation, Program Management, Market Research, Budgets, Strategic Sourcing, Marketing Research, Negotiation, Project Management, Supply Chain, Change Management, E-commerce, Inventory Management, Strategic Planning, Operations Management, Management, Aerospace, Supply Management, Logistics, Sourcing, Analysis, Six Sigma, Outlook, Leadership, Competitive Analysis, Contract Management, Training
Education
University of Phoenix 2011 — 2014
BA/ENG, English
University of Phoenix 2009 — 2011
AAEE, Elementary Education
The University of Chicago April 2013 - October 2015
United Airlines February 2011 - April 2013
Banco Popular North America August 2001 - November 2010
Skills
Networking, Infrastructure, Data Center, Network Engineering, Disaster Recovery, Troubleshooting, IT Management, Vendor Management, Cisco Technologies, Customer Service, Switches, System Administration, Team Leadership, Hardware, TCP/IP, Process Improvement, Active Directory, SharePoint, IT Operations, Project Management, WAN, Purchase Management, Customer Satisfaction
Education
University of Phoenix 2010 — 2012
Associate, Information Technology, Networking
United Airlines July 2015 - Present
New Wave Entertainment October 2013 - April 2015
New Wave Entertainment 2013 - April 2015
Lakeview Consultants July 2012 - January 2013
Rockland Boulders June 2011 - September 2011
Hogan's Diner September 2007 - September 2011
Journey's June 2009 - January 2010
Skills
Microsoft Office, Sales, Customer Satisfaction, Microsoft Word, Data Entry, Customer Service, Close Attention to..., Microsoft Excel, Media Relations, Social Media, Coordinating Schedules, Writing Skills, Order Processing, Account Reconciliation, Organized with Strong..., Friendly Personality, Invoice Processing, Assistant Work, Front Office Support, Leadership, Social Networking, Communication
Education
University of Rhode Island 2008 — 2012
2012Bachelor of Arts, Communication Studies
United Airlines April 2013 - Present
United Cargo 2012 - 2015
United Airlines November 2012 - April 2013
United Airlines September 2004 - November 2012
United Airlines February 2000 - September 2004
United Airlines June 1996 - February 2000
Nationwide Restaurants 1984 - 1995
Skills
Aviation, Commercial Aviation, Airlines, Flights, Aircraft, Cargo Security, Airports, Airport Management, Product Development, Marketing, Flight Planning
Education
University of Pittsburgh 1978 — 1981
Accounting and Business/Management
University of Richmond
Philanthropy
University of Chicago
Project Management Forum & Certification
st. mary catholic parish PresidentSummit Business Solutions2002 - Present
TeleMedia Applicaions, Inc 1996 - 2002
US West 1987 - 1995
United Airlines 1981 - 1987
SCOTT PAPER COMPANY 1970 - 1981
Education
University of Rochester - Simon Business School 1968 — 1970
MBA, Marketing
Kaiser Permanente November 2013 - December 2014
CareMore Health Plan August 2012 - October 2013
Carondelet Health Network November 2010 - February 2012
American Airlines September 2005 - February 2012
United Airlines August 1998 - September 2005
Skills
Leadership, Marketing Strategy, Analysis, Forecasting, Sales, Spanish, Teamwork, Community Outreach, PowerPoint, Healthcare, Cold Calling, Pricing, Marketing, MBA, Accounting, Corporate..., Business Law,..., Airports, Customer Service, Aircraft, Flights, Customer Satisfaction, Outlook, Public Speaking, Salesforce.com, Team Building, Business Development, Medicare, Strategic Planning, Public Relations
Education
University of Phoenix 2007 — 2009
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix 2003 — 2006
Bachelor of Science (B.S.), Psychology
John L. Scott September 2005 - Present
United Airlines 1978 - 2006
Northwest Airlines January 1976 - May 1978
Skills
Real Estate, Customer Service, Market Planning, Microsoft Office, Transportation, Public Relations, Residential, Negotiation, Marketing Strategy, Customer Relations, Account Management, Sellers, Investment Properties, Sales, Residential Homes, Marketing, Selling, Real Estate Transactions, Relocation, Short Sales, Buyer Representation, Condos, ABR, Buyers, Leadership, Escrow, Time Management, Contract Negotiation, Single Family Homes, First Time Home Buyers, Property, Listings, Investors, Move Up Buyers, Foreclosures, Referrals, Seller Representation, New Home Sales, Home Staging, REO, Resellers, Commercial Real Estate, Waterfront, Property Management, FHA, Luxury, Real Estate Financing, Real Estate Economics, Brokerage, Title Insurance
Education
University of Puget Sound 1979 — 1981
Master, Business Administration; Finance
University of Washington 1969 — 1973
Bachelor, Business Administration; Marketing and Sales
Queen Anne High School 1966 — 1969
General, Business Administration and Management, General
United Airlines March 2015 - Present
Masco Corporation 1996 - March 2015
Western Michigan University April 1995 - April 1996
Skills
Strategic Planning, Team Building, Piloting, Process Improvement, Flights, Leadership, Customer Service, Aviation
Education
University of Phoenix
MBA, Business
Western Michigan University 1991 — 1996
Bachelor, Engineering and Applied Sciences
United Airlines September 2013 - Present
United Airlines July 2011 - September 2013
Continental Airlines December 2001 - July 2011
Continental Airlines May 2001 - October 2001
Continental Airlines June 1997 - May 2001
Skills
Project Management, Customer Service, Strategic Planning, Microsoft Sharepoint, Research, Microsoft Visio, Microsoft Office, Microsoft Excel, Microsoft Word, English, Windows, Teaching, Public Speaking, Budgets, Microsoft Access, Microsoft Outlook
Education
University of Phoenix
Bachelor of Science in Business, Management
University of South Florida
Undeclared, Undeclared
Hilton Worldwide May 2011 - Present
United Airlines April 2006 - April 2011
United Airlines August 2009 - August 2010
United Airlines April 2006 - August 2010
Independence Air August 2003 - January 2006
Education
University of Pretoria/Universiteit van Pretoria 2000 — 2004
Doctor of Philosophy (PhD), Industrial and Organizational Psychology
University of Pretoria/Universiteit van Pretoria 1996 — 1998
Master of Science (MS), Industrial and Organizational Psychology
University of Pretoria/Universiteit van Pretoria
Bachelor of Commerce (BCom), Human Resources Management/Personnel Administration, General
United Airlines August 2015 - Present
United Airlines March 2011 - August 2015
Continental Airlines September 2006 - March 2011
Getronics 2001 - 2006
Skills
User Experience, Information Architecture, User Interface Design, Web Design, Branding, CMS, E-commerce, Email Marketing, Content Management, Graphic Design, Interaction Design, SEO, Usability, Usability Testing, User Experience Design, User Interface, User-centered Design, Web Development, Wireframes
Education
University of Phoenix
United Airlines September 2014 - Present
United Airlines August 2012 - Present
Blue Cross / Blue Shield of Florida August 2005 - August 2012
Duos Technologies July 2004 - May 2005
IBM November 2001 - June 2004
U.S.Navy June 1994 - June 2001
Skills
Unix, Disaster Recovery, AIX, Linux, Servers, Perl, Operating Systems, Integration, Red Hat Linux, Automation, Troubleshooting, Shell Scripting, Software Documentation, System Administration, pSeries, Unix Shell Scripting, RHCE, Windows, Opalis, SDLC, IBM AIX, Python, Solaris
Education
University of Phoenix
B.S.I.T., CIS
Flying Dutchman Logistics, LLC August 2007 - October 2009
United Airlines 2000 - 2005
Education
University of Phoenix 2003 — 2008
United Airlines
Skills
Aircraft, Continuous Improvement, Flight Safety, Airlines, Aviation, Airports, Aviation Security, Flights, Customer Service, Commercial Aviation, Operations Management, Civil Aviation, Airline Management
Education
University of Phoenix
United Airlines November 2012 - Present
Texas Department of Family and Protective Services March 2012 - November 2012
ExpressJet Airlines June 2000 - March 2012
Department of Criminal Justice November 1996 - May 2000
Education
University of Phoenix 2008 — 2010
Bachelor of Science, Business Administration
American Airlines December 2013 - February 2015
US Airways March 2012 - December 2013
United Airlines July 2006 - April 2010
United Airlines January 1998 - July 2006
United Airlines September 1992 - January 1998
United Airlines 1985 - 1992
United Airlines 1983 - 1985
Aerolineas Argentinas 1981 - 1983
Pan American World Airways 1979 - 1981
Pan American World Airways 1978 - 1979
Skills
Contract Negotiation, Vendor Management, Management, Program Management, Leadership, Customer Service, Budgets, Strategy, Purchasing, Product Management, Airports, Training, Customer Satisfaction, Negotiation, Business Strategy, Pricing, Marketing, Team Leadership, Sales, Forecasting, Sales Management, Cross-functional Team..., Operations Management, Process Improvement, Strategic Sourcing, Sales Operations, Airlines, Competitive Analysis, Procurement, Flights, Supply Chain Management
Education
University of Virginia Darden School of Business 1976 — 1978
MBA, Marketing, General Management
University of Richmond
BA, French, Fine Arts, Education
Université de Paris and Mary Baldwin College
Premier Degre, French Studies
United Airlines August 2015 - Present
United Airlines May 2014 - August 2015
United Airlines May 2013 - May 2014
Beam May 2012 - May 2013
United Airlines May 2011 - March 2012
United Airlines April 2009 - May 2011
United Airlines January 2008 - April 2009
Alaska Airlines June 2006 - January 2008
Skills
Airlines, Aviation, Market Research, Product Development, Brand Development, Pricing Strategy, Budget Management, Budget Forecast, Group Presentations, Microsoft Office, Sabre AirPrice, Sabre, Budgets, Marketing Strategy, Marketing, Analytics, Leadership, Management, Customer Service, Pricing
Education
University of San Diego 2002 — 2006
Double Bachelor of Arts (B.A.), Media Communications, Spanish
ITESO - Instituto Tecnologico Y De Estudios Superiores De Occidente - Guadalajara 2003 — 2003
United Airlines November 2007 - Present
Mesaba Airlines, DBA Northwest Airlink March 1998 - November 2007
mesaba 1998 - 2007
Education
University of Phoenix
BS, Business with Emphasis in Marketing
United Airlines June 2011 - Present
DLyric Music & DLyric Inspired January 2006 - Present
Continental Airlines July 1999 - June 2011
Skills
Loyalty Marketing, Songwriting, Music, Singing, Analytics, Airlines, Database Marketing, Pricing Strategy, Email Marketing, Integrated Marketing, Marketing Strategy, Recording, E-commerce, Project Management, Music Industry, Marketing Communications, Marketing, Television, Online Marketing, Songs, Accounts Payable, Entertainment, Solutions Focused, Social Media Marketing, Strategic Partnerships, Music Creation
Education
University of Phoenix 2010 — 2012
Bachelor of Science (BS)
Whitney Young 1975 — 1979
United States Air Force September 2014 - Present
US Air Force August 2012 - September 2014
BearingPoint/Deloitte October 2008 - July 2009
United Airlines March 2006 - October 2007
US Army February 1996 - January 2006
Skills
Program Management, Security Clearance, Project Management, DoD, Six Sigma, Business Strategy, Business Process..., Strategic Planning, Analysis, Risk Management, Microsoft Office, Financial Analysis, Process Improvement, Policy, Government, Management, Leadership
Education
University of Rhode Island 1997 — 2002
Bachelor's of Science, Business
Tiverton High School 1992 — 1996
High School Diploma, General
United Airlines 2009 - Present
United Airlines 2009 - 2009
United Airlines 2004 - 2008
United Airlines 2001 - 2004
United Airlines 1999 - 2001
United Airlines 1999 - 1999
United Airlines 1996 - 1999
United Airlines 1994 - 1996
Skills
Aerospace, Aircraft, Aircraft Maintenance, Airframe, Airlines, Airports, Airworthiness, Aviation, Business Process..., Change Management, Commercial Aviation, Continuous Improvement, Cross-functional Team..., Contract Negotiation, Engineering Management, Finance, Flight Safety, Flights, Human Factors, Kaizen, Leadership, Lean Management, Lean Manufacturing, Line Maintenance, Logistics, Maintenance, Maintenance Management, Management, Military, Operational Excellence, Operations Management, Performance Management, Process Improvement, Program Management, Project Management, Project Planning, Quality Management, Reliability Engineering, Root Cause Analysis, Safety Management..., Six Sigma, Strategic Financial..., Strategic Planning, Strategy, Supply Chain, Supply Chain Management, Team Building, Value Stream Mapping, Vendor Management
Education
Northrup University
Airframe and Powerplant Curriculm
University of Phoenix
Bachelor of Science, Business Administration
United Airlines Sales and Service SpecialistBank of AmericaJune 2010 - Present
Skills
Customer Satisfaction, Customer Service
Education
University of Rhode Island 1990 — 1994
Psychology
UTi Worldwide July 2015 - Present
UTi Worldwide September 2014 - June 2015
AIT Worldwide Logistics 2012 - September 2014
AIT Worldwide Logistics 2008 - 2012
AIT Worldwide Logistics 2003 - 2008
United Airlines 2000 - 2004
Skills
Customer Service, Logistics, Supply Chain, Performance Management, Logistics Management, Trucking, Transportation, Air Freight, Freight Forwarding, Transportation..., 3PL, Warehousing, Ocean, Shipping, Container, Customs Regulations, LTL, Supply Chain Management, Operations Management, Freight, Help Desk Support, International Logistics, Ocean Freight, Reverse Logistics, Truckload, Warehouse Management, Forwarding, Customs Brokerage, Supply Chain..., Export, Import, International Trade, International Shipping, Distribution Center..., FTL, Fleet Management, DOT regulations, IATA, Import Export, Dispatching, Global Business...
Education
University of Phoenix 2005 — 2009
Bachelor of Science (BS), Business Administration and Management, General
Aurora Behavioral Health System November 2014 - Present
YDI October 2008 - Present
TRICARE - Defense Health Agency September 2014 - November 2014
Aurora Behavioral Health System April 2008 - October 2008
Mingus Mountain Academy March 2007 - April 2008
Pathway Family Center August 2005 - March 2007
United Airlines 1998 - 2003
Skills
Treatment, Mental Health, Case Managment, Nursing, Psychotherapy, Behavioral Health, Psychiatry, Adolescents, Crisis Intervention, Group Therapy, Inpatient, Medication..., Motivational..., Cpr Certified, Healthcare, Pediatrics, Psychological Assessment, Interventions, Anger Management, Patient Education, Health Promotion, Post Traumatic Stress, Autism Spectrum..., Patient Advocacy, Clinical Research, Case Management, CPR Certified
Education
University of Phoenix 2013 — 2015
Masters degree, Nursing
University of Phoenix 2008 — 2013
BSN, Nursing, 3.81
MVCTC 1994 — 1995
Certificate, LPN, 3.1
United Airlines June 2013 - Present
continental Airlines December 2004 - June 2013
Continental Airlines August 1992 - December 2004
Skills
Flights, Airlines, Charter, Airports, Aviation Security, Aircraft, Sabre, Commercial Aviation, Team Leadership, Teamwork, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, US -CBP AIR AUTOMATED..., CA-CBSA ACI SYSTEM...
Education
University of Phoenix
Teichert July 2014 - Present
Teichert July 2012 - June 2014
Teichert February 2000 - July 2012
United Airlines May 1995 - February 1997
Skills
Benefits Administration, Customer Service, Employee Relations, HR Policies
Education
University of Phoenix 2013 — 2016
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
Cabin Safety Consultants October 2007 - Present
United Airlines 1978 - 2007
Skills
Commercial Aviation, Safety Management..., Training & Development, Nurse Practitioners, Nursing Education, Injury Prevention, Personal Injury, Flight Safety, Child Passenger Safety, Air Carrier Access Act, Critical Incident..., Crew Resource Management, Aviation Regulations, Aviation Management
Education
University of Phoenix
Masters, Nursing
United Airlines September 2013 - Present
US Air Force Reserve October 1997 - Present
Skills
Military, Military Operations, Air Force, Security Clearance, Command, Military Experience, DoD, Aviation, Operational Planning, Aircraft, Flight Safety, Flights, Piloting, Military Aviation, Commercial Aviation, Top Secret
Education
University of Pittsburgh 1989 — 1993
BS, Business Management and Psychology
JetBlue Airways March 2010 - Present
United Airlines 2007 - September 2009
Harvard University 2004 - 2006
Skills
Aviation, Flights, Commercial Aviation, Sabre, Customer Satisfaction, Flight Planning, Ticketing, Customer Experience, Process Improvement, Troubleshooting
Education
University of Phoenix 1999 — 2001
MSCIS, Computer and Information Sciences and Support Services, GPA 3.82
United Airlines March 1997 - Present
US Navy June 1988 - June 1997
Skills
ATP, DoD, Flight Safety, Flights, Commercial Aviation, Airports, Navy, Piloting, Aircraft, Airlines, Aviation, Military Operations, Flight Planning, Program Management, Military
Education
University of Rochester 1984 — 1988
Bachelor of Arts (B.A.), Economics
United Airlines May 2015 - Present
Mesaba Airlines September 2008 - May 2015
Skills
Commercial Aviation, Airlines, Flight Safety, Aircraft, CFI, Flight Planning, Civil Aviation
Education
University of Pittsburgh 2003 — 2007
Marketing
United Airlines June 2011 - Present
Continental Airlines October 1999 - June 2011
Skills
Airlines, Aviation, B737, Flights, Management, Flight Safety, Airports, Commercial Aviation, Crew Resource Management, Flight Planning, Team Leadership, Charter, Training, Aviation Security, Program Management, Process Improvement, Customer Service, Customer Satisfaction, Team Building
Education
University of Phoenix 1997 — 1999
Bachelor of Arts (B.A.), Business Administration and Management, General
His House Children's Home April 2011 - Present
United Airlines March 1998 - August 2007
Education
University of Phoenix 2010 — 2012
Master's degree, Psychology, 3.83
University of Phoenix 2008 — 2010
Bachelor's, Human Services
University of Phoenix 2006 — 2008
Associates, Business
United Airlines February 2008 - October 2010
Ford Motor Credit Company January 1999 - September 2002
Harper Hospital June 1996 - January 1999
Skills
Charter, Process Improvement, Microsoft Office, Training, Public Speaking, Customer Service, Team Leadership, Microsoft Excel, Leadership, Contract Negotiation, Management, Budgets, Coaching, Team Building, PowerPoint, Account Management, Event Planning, Microsoft Word, Program Management, Public Relations
Education
University of Phoenix 2007 — 2009
Associate of Arts (A.A.), Health Services Administration
Forbush Therapeutic PreSchool in Towson September 2011 - Present
Baltimore County Public Schools January 2003 - Present
Bryn Mawr School Alumnae Association January 2000 - June 2010
4 Seasons Travel, Travex Corp. and Omega World Travel December 1994 - December 2003
Travel 100 Group November 1994 - March 1997
United Airlines January 1990 - January 1994
Skills
Event Planning, Fundraising, Spanish, French, Elementary Education, Teaching, Public Speaking, Tutoring, Community Outreach, Lesson Planning, Non-profits, Customer Service, Research, Curriculum Design, Staff Development, Special Education, Editing, PowerPoint, Social Media, Microsoft Office, Sales, Coaching, Marketing, Strategic Planning, Curriculum Development, Classroom, Leadership, Program Development
Education
University of Richmond 1986 — 1991
B.A., Political Science/ Intl. Studies
The Bryn Mawr School 1974 — 1986
United Airlines June 1991 - June 2006
Education
University of Pittsburgh
Maine Township High School South District 207 2015 - Present
United Airlines June 1999 - January 2015
Silver Airways 2015 - 2015
United Airlines September 2004 - October 2005
Holy Family Medical Center July 1992 - August 1997
Skills
Airports, Airlines, Competitive Analysis, Aviation, Operations Management, Commercial Aviation, Pricing, Process Improvement, Revenue Analysis
Education
University of Phoenix 2002 — 2004
Bachelors Business Administration, Business Administration and Management, General, 3.8
American Express Corporate Travel/Hotel Desk/World Bank May 2006 - April 2008
United Airlines December 1998 - May 2006
Education
University of Phoenix 2011 — 2013
Associate's Degree, Criminal Justice and Corrections, 3.92
United Airlines July 2007 - Present
Skills
Microsoft Office, Teamwork, Team Building, Aircraft Maintenance, Aviation Industry, Composite Applications, Aerospace Structures, Aircraft modifications, Airworthiness, Commercial Aviation, Aeronautics, Airlines, Military, Operations Management, Aerospace, Human Factors, Airframe, Line Maintenance, Airport Management, OSHA 10, Hazmat Trained, Overhaul, Aviation, Project Planning, PowerPlant, Leadership, Civil Aviation, Flight Planning, Flight Safety, Aircraft, Flights
Education
University of Phoenix 2008 — 2012
MBA, Business
United Airlines June 2002 - Present
United Airlines June 1989 - June 2002
British Airways June 1985 - February 1987
Skills
Leisure Travel
Education
University of Pittsburgh 1983 — 1984
none, General
South Hills High School 1979 — 1983
HS diploma
Southwest Airlines March 2013 - Present
American Airlines December 2012 - March 2013
American Airlines April 2009 - August 2012
Turbomeca USA January 2007 - February 2009
American Airlines April 2004 - February 2007
United Airlines August 1986 - October 2002
Tracor Aviation November 1984 - August 1986
EVERGREEN HELICOPTERS INC January 1983 - June 1984
US Army June 1977 - June 1983
Skills
Airframe and powerplant..., AMT, A&P License., Flights, Human Factors, System Safety, Systems Engineering, Engineering Management, Engineering, Helicopters, Aircraft Design, Aircraft, Aerospace, Airworthiness, Aviation, Overhaul, Inspection
Education
University of Phoenix 2005 — 2013
Doctor Business Administration (DBA), Business Administration and Management, General, 3.8
University of Phoenix-South Florida Campus 2002 — 2005
Master of Business Administration (MBA), Business Administration and Management, General, 3.8
San Jose State University 1984 — 1988
Bachelor of Science (BS), Aeronautical/Aerospace Engineering Technology
Northrop University 1981 — 1983
Associate of Science (A.S.), Airframe and Powerplant, 3.8
United Airlines June 1985 - Present
Skills
Aircraft Maintenance, Airworthiness, Computer Repair, Automotive, Computer Hardware, Commercial Aviation, Microsoft Office, Windows OS 7 & 8.1
Education
University of Phoenix 1990 — 1993
BSBA, Business Administration and Management, General
United Airlines December 2011 - May 2014
IBM June 1996 - September 2008
IBM Global Process Services July 1995 - September 2008
Skills
Change Management, Incident Management, ITIL Process..., ITIL v3 Foundations..., Problem Solving, Process Improvement, Project Coordination, Team Building, Team Management, Continuous Improvement, Leadership, Business Process..., Vendor Management, IT Strategy, Program Management, SDLC, Management, IT Management, IT Service Management, Integration, Business Analysis
Education
University of Phoenix 2007 — 2009
Associate's degree, Business Administration and Management, General
University of Phoenix
United Airlines October 1989 - Present
Hawaiian Airlines April 1988 - May 1989
Skills
Program Management, Operations Management, Team Leadership, Strategic Planning, Project Management, Aeronautics, Aircraft, Aircraft Maintenance, Process Improvement, Microsoft Office, Leadership, Airworthiness
Education
University of Phoenix 2007 — 2011
bachelor's in business management, Business Administration and Management, General
American Express July 2007 - Present
Air France May 2006 - May 2007
United Airlines November 2003 - March 2004
Aeromexico December 1984 - November 1987
Education
University of Phoenix
United Airlines June 1985 - Present
Education
University of Phoenix-Colorado Campus 1990 — 1993
Bachelor of Business Administration (B.B.A.), Business/Commerce, General
George T. Baker Aviation School 1979 — 1982
Aircraft Technician, Avionics Maintenance Technology/Technician
United Airlines 1994 - 2013
Pittsburgh Public Schools September 2002 - June 2003
Education
University of Pittsburgh 1997 — 2003
Masters of Secondary Education, Secondary Education and Teaching
United Airlines May 2012 - Present
Broward County Schools January 1997 - May 2012
Skills
Bookkeeping, Budget Process, Managerial Finance
Education
University of Phoenix
United Airlines November 2012 - Present
The Ritz-Carlton Hotel Company, L.L.C. August 2008 - March 2011
Marriott Hotels April 2005 - August 2008
Skills
Customer Service, Aviation, Microsoft Office, Airlines, Operations Management, Microsoft Excel, Aircraft, Training, Program Management, Process Improvement
Education
University of Phoenix 1990 — 1992
Villanova University
United Airlines
Skills
Flight Planning, Airport Management, Travel Management, Management, Team Building, Team Leadership, Airline Management, Strategic Planning, Project Management, Revenue Analysis, Airlines, Aviation Security, Public Speaking, Customer Service, Nonprofits, Process Improvement
Education
University of Phoenix 2011 — 2014
Bachelor of Science (B.Sc.), Operations Management and Supervision