United Federal Credit Union
Industry: Mortgage loan company
DescriptionUnited Federal Credit Union is a federally chartered credit union based in St. Joseph, Michigan with a 60-year-plus history. Originally chartered in 1949, UFCU has more than 168,000 Members in all 50 states and the District of Columbia. Customer service: 1 (888) 982-1400 Headquarters: St. Joseph, MI Number of employees: 415 full-time; 44 part-time Total assets: 2.6 billion USD (2018) Founded: 1949 Areas served: Michigan, Ohio, Nevada, North Carolina, Arkansas, Indiana
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United Federal Credit Union Employees
United Federal Credit Union August 2015 - Present
United Federal Credit Union March 2015 - Present
United Federal Credit Union August 2013 - March 2015
Skills
Banking, Credit, Credit Analysis, Loans, Commercial Banking, Consumer Lending, Small Business Lending, Retail Banking, Loan Origination, Cash Management, Lines Of Credit, Deposits, Cross Selling, Refinance, Internet Banking, Credit Unions, Home Equity Lines of..., Home Equity Loans, Branch Banking, Bank Secrecy Act, Credit Cards, Treasury Management, Customer Service, Risk Management, Finance, Financial Services
Education
California State University-Sacramento 2002 — 2005
Bachelor of Science (B.S.), Nutrition
Sierra College 2000 — 2002
Associate of Arts (A.A.)
Sierra College 2000 — 2002
Associate of Science (A.S.)
United Federal Credit Union July 2014 - Present
United Federal Credit Union April 2013 - July 2014
United Federal Credit Union April 2013 - January 2014
Four Winds Casino Resort July 2010 - January 2013
Four Winds Casinos September 2008 - July 2010
Skills
Accounting, Financial Analysis, Finance, Banking, Retail Banking, Customer Service, Purchasing, Financial Reporting, Cash Management, Cash Flow, Bank Secrecy Act, General Ledger, Outlook, Microsoft Word, Microsoft Excel, Microsoft Office
Education
Southwestern Michigan College 2014 — 2016
Associate's degree, Accounting
Southwestern Michigan College 2001 — 2003
Associate's degree, Accounting and Business/Management
Michiana College 1995 — 1996
General Accounting Certificate, Accounting
Signature Automotive Group June 2013 - Present
United Federal Credit Union November 2010 - December 2012
Fifth Third Bank December 2002 - November 2010
US Army March 1987 - January 2010
Skills
Customer Service, Sales, Team Building, Problem Solving, Organization, Networking, Communication, Compliance, Sales Operations, Internal Audit, Analysis, Banking, Coaching, Consumer Lending, Troubleshooting, Budgets, Leadership, Management, Strategic Planning
Education
Lake Michigan College 1997 — 2001
Dealership Recruiting Sales training
Hartford High School
High School Diploma
TDECU June 2015 - Present
United Federal Credit Union June 2010 - May 2015
Grail BrandLabs LLC 2008 - 2010
General Motors 2003 - 2008
General Motors 2001 - 2003
General Motors 1999 - 2001
Buick Division 1997 - 1999
Pontiac - GMC Division 1995 - 1997
GMC Truck Division 1993 - 1995
Adam Opel, A.G. 1991 - 1993
Skills
Market Research, Brand Architecture, Strategy, Segmentation, Brand Management, Marketing Research, Analytics, Marketing Strategy, Advertising, Marketing, Market Planning, Customer Insight, Business Strategy, Leadership, Product Development, Management, Public Relations, Pricing, Product Management, Competitive Analysis, Marketing Management, Team Leadership, Global Marketing, Retail, Product Marketing, Sales, Cross-functional Team..., Budgets, Integrated Marketing, Product Launch, Marketing Communications, Market Analysis, Business Planning, Email Marketing, Brand Awareness, Business Development, Direct Marketing, Brand Development
Education
University of Michigan - Stephen M. Ross School of Business
MBA with Distinction, Marketing and Finance
University of Michigan
B.A. with Distinction, Economics
United Federal Credit Union April 2015 - Present
JPMorgan Chase September 2013 - May 2014
grande mere inn 2003 - 2013
Skills
Goal Oriented, Goal-driven leader, Chef, Close Attention to..., Customer Retention, Customer Satisfaction, Customer Service, Food, Leadership, Restaurants, Team-oriented, Time Management, Employee Training, Profit, Food, Teamwork, Social Media, Banking, Coaching, Event Planning, Sales, Strategic Planning, Management, Marketing, Microsoft Office, Team Building
Education
Lake Michigan College
Associate's degree, Business Administration and Management, General
Honor Credit Union April 2014 - Present
United Federal Credit Union October 2006 - April 2014
United Federal Credit Union February 2000 - October 2006
Household Finance June 1984 - January 1990
Skills
Banking, Credit, Loans, Financial Analysis, Cash Management, Executive Management, Mergers, Strategic Planning, Budgets, Process Improvement, Credit Analysis, Credit Unions, Mortgage Lending, ALM, Accounting, Forecasting, Consumer Lending, Financial Modeling, Capital Budgeting, Analysis, Business Development, Business Planning, Competitive Analysis, Cross-functional Team..., Finance, Insurance, Leadership, Mergers, Portfolio Management, Product Management, Retail Banking, Risk Management, Strategy, Board Relations, Customer Service, Team Building
Education
Western Michigan University 1992 — 1997
Master of Business Administration (M.B.A.), Finance and Economics
Indiana University South Bend 1986 — 1990
Bachelor's degree, Business Administration and Management, General
BancorpSouth December 2014 - Present
Shared Services Center- Community Health Systems March 2014 - December 2014
United Federal Credit Union November 2003 - February 2014
Superior Federal Bank November 1991 - October 2003
Skills
Strategic Planning, Policy, Budget Management, Loans, Compliance, Leadership, Budgets, Team Building, Sales Operations, Sales, Business Development, Management, Business Planning, Loan Origination, Negotiation, Customer Service, Leadership Development, Banking, Credit, Consumer Lending, Financial Analysis, Mortgage Lending, Risk Management, Training
Education
John Brown University 2003 — 2006
Bachelor of Science, Organizational Management
Barret School of Banking 2000 — 2003
Certification- Banking & Finance, Financial Industry Management
Westark Community College 1992 — 1994
Associates, Business Administration
United Federal Credit Union May 2014 - Present
United Federal Credit Union January 2014 - May 2014
United Federal Credit Union May 2013 - December 2013
United Federal Credit Union January 2011 - May 2013
The Home Depot June 2006 - December 2010
Skills
Customer Service, Loans, Leadership, Credit, Finance, Credit Analysis, Management, Credit Unions, Consumer Lending, Time Management, Microsoft Office, Loan Origination, Cross Selling, Loan Servicing, Salesforce.com, CRM, Portfolio Management, Self-motivated Team..., Driving Sales..., Analytic Problem Solving, Dependable Team Player, Communication Skills, Highly resourceful, Product Knowledge, Highly motivated..., Positive Team Player, Customer-focused Service, Close Attention to..., Customer Relationship..., nCino, LLC, Salesforce.com reports, Social Intelligence, Sales Effectiveness, Building Effective..., Interpersonal Savvy, Driving Growth
Education
Siena Heights University 2012 — 2013
Bachelor of Business Administration (BBA), Business Administration with Management Concentration
Lake Michigan College
Associate's degree, Business Administration
United Federal Credit Union January 2014 - Present
Blue Chip Casino Boyd Gaming February 2004 - October 2013
Information Resources, Inc. April 2002 - April 2003
NiSource, Inc. February 1999 - January 2002
Thermo Products, Inc. May 1993 - February 1999
Reckitt & Colman 1984 - 1993
Skills
Gambling, Loyalty Programs, Marketing Strategy, Direct Marketing, Database Marketing, Market Research, Marketing Management, Marketing, Marketing Communications, CRM, Management, Analysis, Budgets, Market Analysis, Customer Acquisition, Email Marketing, Project Management, Customer Retention, Gaming Industry, Gaming, Analytics
Education
Indiana Wesleyan University 1991 — 1993
MBA, Business/Commerce, General
Purdue University 1974 — 1977
Bachelor of Science, MGMT - MKT
United States Navy February 2012 - Present
US Navy March 2001 - February 2012
United Federal Credit Union May 1999 - March 2001
Skills
Military Experience, Electronics, Program Management, Submarines, Military, Command, Intelligence, Navy, DoD, Sonar, Active DoD Top Secret..., Career Counseling, Employee Training, Career Development, Career Management, Career Development..., Career Opportunities, Victim Services, Career Strategist, Quality Assurance, Six Sigma, Organizational..., Team Building, Distance Learning, Force Protection, Active DoD Secret...
Education
University of Phoenix 2009 — 2013
BSB, Accounting
University of Phoenix 2003 — 2008
Associate of Arts and Sciences (A.A.S.), General Studies
United Federal Credit Union May 2014 - Present
Sepia Prime Woman Magazine July 2013 - Present
PNC March 2013 - April 2014
JPMorgan Chase April 2009 - November 2011
Grace Today Magazine April 2008 - May 2009
U.S. Bank November 2001 - April 2008
Skills
Banking, Financial Analysis, Insurance, Loans, Credit, Financial Reporting, Account Reconciliation, Accounting, Accounts Payable, Accounts Receivable, Analysis, Auditing, Access, Budgets, Business Analysis, Cash Management, Coaching, Commercial Banking, Consumer Lending, Credit Analysis, Customer Service, Finance, Financial Modeling, Financial Services, Investments, Leadership, Management, Microsoft Excel, Mortgage Lending, Portfolio Management, Process Improvement, Relationship Management, Retail Banking, Risk Management, Strategic Financial..., Strategic Planning, Team Building, Training
Education
Langston University 1997 — 2001
Bachelor's, Finance
Langston University 1997 — 2001
Bachelors, Finance
United Federal Credit Union November 2013 - Present
Wells Fargo Merchant Services January 2011 - November 2013
Wells Fargo April 2006 - January 2011
Wells Fargo September 2004 - April 2006
Skills
Banking, Sales, Customer Retention, Credit, Sales Management, Consumer Lending, Cold Calling, Payments, Business Intelligence, Mortgage Lending, Small Business Lending, Conflict Resolution, Team Leadership, Customer Experience, Business Development, Retail Banking, Networking, Communication, Merchant Services, Leadership, Loans
Education
University of Nevada-Reno 2013 — 2015
Bachelor of Business Administration (BBA)
Truckee Meadows Community College 2000 — 2002
Associate of Arts (AA)
United Federal Credit Union July 2013 - Present
United Federal Credit Union April 2012 - July 2013
United Federal Credit Union May 2010 - April 2012
Skills
Banking, Loans, Consumer Lending, Mortgage Lending, Credit Analysis, Loan Origination, Customer Service, Finance, Team Building, Coaching, Sales, Microsoft Office, Time Management, Mortgage Banking, Credit Unions, Cross Selling, Customer Retention, Customer Experience, Customer Satisfaction, Credit, Deposits
Education
Bethel College 2012 — 2013
Bachelors in Organizational Management, Business
Southwestern Michigan College 2009 — 2012
Disability Network/Lakeshore June 2011 - Present
City of Holland November 2009 - Present
United Federal Credit Union January 2007 - November 2010
Golf ProLinks February 2003 - January 2007
Clearbrook Golf Club January 2001 - November 2003
Skills
Public Speaking, Strategic Planning, Non-profits, Leadership Development, Team Building, Leadership, Business Development, Public Relations, Coaching, Nonprofits, Training, Community Outreach, Human Resources, Event Planning, Employee Relations, Budgets, Fundraising, Small Business, Management, Organizational..., Customer Service, Policy, Volunteer Management, Marketing, New Business Development, Program Management, Program Development, Social Media, Government, Grant Writing, Public Policy, Community Development, Event Management, Grants, Staff Development, Research, Marketing Communications, Strategic Communications, Teaching, Social Networking, Economic Development, Team Leadership, Strategy, Administration, Social Media Marketing, Editing, Project Management, Entrepreneurship, Negotiation, Proposal Writing
Education
Indiana Wesleyan University 1991 — 1995
Bachelor of Science, Economics/Management
Self January 2012 - Present
United Federal Credit Union 2008 - 2010
Amerifund Lending September 2007 - April 2008
The Lending Center May 2006 - August 2007
Arrowhead Capital Corp July 2004 - May 2006
First Point Mtg 2003 - 2004
United Bank 2002 - 2003
1AAproved Mtg April 2001 - November 2002
Assured Mortgage October 1999 - November 2000
Mission Hills Mortgage 1995 - 1999
Skills
Credit, Loans, Mortgage Lending, Banking, Credit Analysis, Mortgage Banking, Loan Origination, Refinance, Underwriting
Education
Santa Rosa Junior College
United Federal Credit Union April 2015 - Present
Skills
Mortgage Lending, Loans, Real Estate Financing, Credit, Real Estate, Finance, FHA, Refinance, Residential Homes, Credit Analysis, Customer Service, Investment Properties, Financial Analysis, Public Speaking, Investments, Management, Critical Thinking, Negotiation, Interpersonal Skill, Communication Skills, Call Center Development
Education
University of Toledo College of Law 2007 — 2010
Doctor of Law (J.D.), Law
The Ohio State University 2003 — 2006
Bachelor of Arts (B.A.), History, summa cum laude
River Valley High School 1999 — 2003
High School Diploma, College Prep
United Federal Credit Union December 2013 - Present
State of Michigan May 2013 - September 2013
Floor Art LLC October 2011 - May 2013
Bond Smith Corporation July 1995 - July 2011
Skills
Flooring, Corporate Law, Legal Compliance, Legal Research, Legal Writing, Small Business, Wood, Contract Negotiation, Retail, Interior Design, Management, Ceramic, Residential Homes, Laminating, Sales Management, Negotiation, Budgets, Marketing Strategy, Purchasing, Customer Service, Strategic Planning, Sales
Education
Indiana School of Law-- Indianapolis 1990 — 1993
J.D., Law
Kalamazoo College 1986 — 1990
Bachelors, Economics, Philosphy; Science minor
United Federal Credit Union January 2014 - Present
Home Instead Senior Care Iredell and Alexander County January 2013 - January 2014
Randy Marion Automotive March 2012 - January 2013
Wachovia, A Wells Fargo Company 2003 - 2010
Skills
Small Business Lending, Sales Management, Insurance, Credit, Loans, Customer Service, Banking, Strategic Financial..., Account Management, Budgets, Coaching, Commercial Lending, Consumer Lending, Customer Retention, Customer Satisfaction, Financial Analysis, Human Resources, Leadership, Marketing, Marketing Strategy, Microsoft Excel, Mortgage Lending, Negotiation, New Business Development, Real Estate, Relationship Management, Retail, Sales, Small Business, Strategic Planning, Team Building, Training, Financial Planning
Education
Mitchell Community College
Business Administration and Management, General
QualServ Solutions June 2015 - Present
QualServ Solutions May 2014 - Present
United Federal Credit Union July 2012 - May 2014
Chamber Of Commerce- Ambassador 2012 - 2013
Day & Associates, Ltd. 1999 - 2012
Skills
Consumer Lending, Credit, Loans, Mortgage Lending, Banking, Leadership, Retail Banking, Customer Service, Team Building, Sales, Training, Sales Management, Financial Analysis, Insurance, Strategic Planning, Management, Microsoft Office, Microsoft Excel, Public Speaking
Education
University of Arkansas Fort Smith 2004 — 2006
Bachelor of Business Administration (B.B.A.), Marketing
Lyon College 2002 — 2004
Business Administration and Management, General
iStorage February 2014 - Present
Friends of the Nevada State Railroad Museum December 2013 - Present
March of Dimes January 2011 - Present
COUNTRY Financial® June 2013 - January 2014
United Federal Credit Union April 2011 - July 2012
Bank of the West February 2008 - April 2011
Nevada Security Bank/Northern Nevada Bank 2005 - 2008
Colonial Bank 2003 - 2005
Wells Fargo Bank 1997 - 2003
CIBC 2000 - 2002
Skills
Analytics, Human Capital Management, Strategic Communications, Personnel Management, Coaching, Employee Training, Leadership, Management, Strategic Planning, Training, Banking, Management Consulting, Customer Service, Analysis, Performance Management, Strategic Partnerships, Business Planning, Event Planning, Fundraising, Sales, Budgets, Public Speaking, Sales Management, Retail, Business Development, Team Building, Executive Management, Public Relations, New Business Development, Organizational..., Marketing, Leadership Development, Risk Management, Strategy, Small Business, Time Management, Humor, Smiling, Listening to Clients, Credit, Insurance, Team Leadership, Social Networking
Education
Leadership Reno-Sparks 2005 — 2006
San Jose State University 1990 — 1992
English, Geography
West Valley College 1987 — 1990
General
Santa Teresa
United Federal Credit Union July 2013 - Present
Express 1 October 2012 - July 2013
Express 1 July 2012 - October 2012
Express 1 February 2011 - July 2012
Express 1 August 2008 - February 2011
Express 1 May 2005 - August 2008
Skills
Shipping, Truckload, Trucking, LTL, Dispatching, Freight, Transportation, Transportation..., Logistics Management
Education
Siena Heights University 2007 — 2009
Bachelor of Business Administration (B.B.A.)
Lake Michigan College 2005 — 2007
Associate of Arts (A.A.)
United Federal Credit Union July 2009 - Present
JPMorgan Chase August 2003 - July 2009
Project Solutions International Corp. November 1999 - January 2003
Tatonka Capital Corporation July 1997 - November 1999
Bank One June 1977 - July 1997
Skills
Loans, Finance, Training, Consumer Lending, Mergers & Acquisitions, Loan Origination, Commercial Lending, Underwriting, Sales, Program Management, Coaching, Project Management, Customer Service, Policy, Auditing, Interviews, Executive Management, Retail, Credit, Due Diligence, Banking, Credit Unions, Small Business Lending
Education
Ohio University
Bachelor of Science (B.S.), Applied Business Management
Marion Technical College 2011 — 2013
Associate's degree, Applied Business Management, 3.9
Friend of Court June 2010 - Present
Berrien County Courthouse December 2009 - May 2010
United Federal Credit Union June 2004 - September 2009
Carter-Wallace Mortgage May 2002 - May 2004
Skills
Loans
Education
University of Michigan-Dearborn 1999 — 2002
B.A., Economics
University of Arizona
United Federal Credit Union May 2011 - Present
Mountain 1st Bank & Trust January 2004 - December 2009
MountainBank/Carolina First Bank January 2001 - January 2004
Skills
Strategic Planning, Financial Modeling, Credit, Banking, Loans, Small Business Lending, Risk Management, Underwriting, Financial Analysis, Commercial Banking, Compliance, Mortgage, Credit Analysis, Due Diligence, Commercial Lending, Sales Management, Mergers, Corporate Finance, ALM, Cash Management, Credit Risk, Risk, Financial Planning, New Business Development, Real Estate, Business Planning, Asset Protection, Security Analysis, Retail Banking, Negotiation, Wealth Management, Pricing, Team Building, Market Development, Executive Management, Credit Unions, Community Banking, Leadership, Consumer Lending, Portfolio Management, Mergers & Acquisitions
Education
ABA Stonier National Graduate School of Banking, University of Pennsylvania 2006 — 2009
Graduate Certificate, Banking
University of Pennsylvania - The Wharton School 2008 — 2008
Professional Certificate, Executive Leadership
Western Carolina University 1994 — 1998
BSBA, Finance
United Federal Credit Union 2010 - Present
Wright-Patt Credit Union September 1998 - January 2010
Human Resource Management Services October 1988 - September 1998
Skills
Organizational..., HR Consulting, Employee Relations, Succession Planning, Training, Talent Management, Performance Management, Human Resources, Leadership, Coaching, Leadership Development, Program Management, Employee Engagement, Talent Acquisition, Personnel Management, HRIS, Employee Benefits, Workforce Planning, Deferred Compensation, Onboarding, Recruiting, New Hire Orientations, FMLA, Organizational..., Interviews, Benefits Administration, Applicant Tracking..., Employee Training, HR Policies, College Recruiting, Hiring, Labor Relations, SPHR, Employee Handbooks, Career Development, Payroll, Job Descriptions, Technical Recruiting, Strategic Planning, Conflict Resolution, Policy, Affirmative Action, HR Transformation, Employment Law, Organizational Design, EEO, Performance Appraisal
Education
Indiana Wesleyan University
MBA, Business Administration
Michigan State University
Bachelor of Science, Psychology
Michigan State University
Bachelor of Arts, Personnel Administration
Whirlpool Corporation March 2013 - Present
Consultant December 2010 - Present
Harbor Habitat for Humanity 2010 - 2013
United Federal Credit Union November 2010 - September 2012
Whirlpool Corporation September 2000 - November 2010
LECO Corporation June 1996 - September 2000
Johnson-Rauhoff Advertising October 1995 - June 1996
KWQC-TV6 March 1991 - July 1995
Skills
Customer Insight, Brand Architecture, Brand Equity, Brand Management, Shopper Marketing, Consumer Products, Multi-channel Marketing, Trade Marketing, Product Launch, Integrated Marketing, Marketing Management, Segmentation, Product Innovation, Product Marketing, Retail Marketing, Positioning, Marketing Research, Competitive Analysis, Marketing Strategy, Digital Marketing
Education
Western Michigan University 1991 — 1996
MBA
St. Ambrose University 1985 — 1989
Communications, Television / Public Relations
United Federal Credit Union February 2015 - Present
United Federal Credit Union August 2010 - February 2015
Whirlpool Corporation June 2007 - October 2008
IPC Communication Services February 1995 - July 2003
Skills
Change Management, Process Improvement, Microsoft Office, Project Management, Team Leadership, Team Building, Leadership, Training, SharePoint, Management, MS Project, SharePoint Designer, InfoPath, Microsoft Office..., Organizational..., Project Portfolio..., Web Development, Teaching, Inventory Control, Employee Training, Training & Development, MS Office Suite, DocuSign, OnBase, WebEx, Business Analysis
Education
Siena Heights University 2009 — 2010
MA, Organizational Leadership
Western Michigan University 2004 — 2007
BS, Teaching, Learning, and Leadership
Purdue Northwest 1993 — 1994
Transfer, Psychology
United Federal Credit Union 2012 - Present
Express-1 2006 - 2012
Express-1 2001 - 2006
Shoreline Bank 1999 - 2001
Shoreline Bank 1996 - 2001
Shoreline Bank 1992 - 1996
Skills
Marketing Management, Cold Calling, Corporate Relocation, Union, Franchising, Transportation, Commitment to Customer..., Executive Management, Logistics Management, Expediting, LTL, Logistics, Freight Forwarding, Leadership, Freight, Trucking, Air Freight, Container, 3PL, Shipping, Warehousing, Operations Management, Supply Chain Management, Transportation..., Truckload, Supply Chain, New Business Development, Customs Regulations, Dispatching, P&L Management, Income Statement, Warehouse Management, Distribution Center..., Strategy, Pricing, Supply Chain..., Hiring, Fleet Management, Import, International Shipping, International Logistics, Ocean, International Trade, Contract Negotiation, Process Improvement, Team Building, Reverse Logistics, Negotiation, Customer Satisfaction, Supervisory Skills
Education
Kalamazoo College
Bachelor of Science Business Administration, Economics
Rollins College
Continued Studies, Finance and Financial Management Services
United Federal Credit Union July 2015 - Present
Marathon Petroleum January 2012 - September 2014
Silver State Schools Credit Union September 2003 - June 2010
ISSA - Las Vegas Chapter December 2009 - May 2010
IBM September 2002 - August 2003
Skipco/Toshiba January 1999 - June 2002
Skills
Computer Security, Information Security..., Consulting, CISSP, Network Security, Information Security, Disaster Recovery
Education
Indiana University—Purdue University Fort Wayne 1992 — 1994
Bachelor, General Studies
Purdue University 1961 — 1966
Elecrtical Engineering and Mathmatics
United Federal Credit Union May 2013 - Present
Johnson Controls March 2010 - April 2013
SolTherm Energy May 2008 - February 2010
Mountain 1st Bank & Trust September 2004 - May 2008
Skills
Commercial Lending, Commercial Underwriting, Credit, Finance, Banking, Underwriting, Credit Analysis, Portfolio Management, Marketing, Risk Management, Strategic Planning, Sales Process, Commercial Real Estate, Market Research, Sales, Financial Analysis, Mergers & Acquisitions, Retail Banking, Executive Management, Team Building, Loans, Management, New Business Development, Insurance, Financial Risk, Mortgage Lending, Customer Service, Credit Risk, Business Development, Negotiation, Customer Retention, Project Management, Real Estate, Analysis, Customer Satisfaction, Commercial Banking, Solution Selling, Asset Management, Leadership, Accounting, Cash Management, Coaching, Property Management, Sales Management, Investments, Strategic Financial..., Small Business Lending, Small Business, Contract Negotiation, Public Speaking
Education
University of North Carolina at Asheville 1992 — 1997
Bachelor of Arts (B.A.), Monetary Economics & Finance
University of North Carolina at Chapel Hill
NCBA - School of Banking
United Federal Credit Union October 2014 - Present
AAA Northern California, Nevada & Utah June 2012 - October 2014
Professional Saleswomen of Nevada 2012 - 2014
American Family Insurance - James M Fewins Agency December 2011 - May 2012
American Family Insurance April 2011 - November 2011
Michaels Reno Powersports September 2010 - April 2011
American General Finance December 2003 - September 2010
PETCO ANIMAL SUPPLIES, INC December 1996 - September 2003
WSBN 2000 - 2002
Skills
Insurance, Life Insurance, Property & Casualty..., Customer Service, Fixed Annuities, Term Life Insurance, Health Insurance, Whole Life, Loans, Financial Services, Credit, Sales, General Insurance, Leadership
Education
Reno/Sparks Leadership 2014 — 2014
Class of 2014
University of California, Davis 1998 — 2001
United Federal Credit Union June 2013 - Present
AM General LLC May 2005 - June 2013
Skills
Automotive, Continuous Improvement, Procurement, MRP, Supply Management, SAP, Team Building
Education
Purdue University
Bachelor of Science, Business Law
Purdue University
Associate of Science, Business Management
Purdue University
Certificate, Human Resources
United Federal Credit Union March 2015 - Present
United Federal Credit Union 2008 - Present
Xpress Printing January 2004 - April 2008
Skills
Team Building, Analysis, Marketing Communications, Microsoft Office, Credit, Banking, Organizational..., Strategic Planning, Research, Process Improvement, Cash Management, Mortgage Lending, Outlook, Budgets, Sales Management, Event Planning, Loans, Executive Management, Financial Analysis, Public Speaking, Consumer Lending, Mergers, Marketing, Accounting, Marketing Strategy, Public Relations, Credit Analysis, Commercial Lending, Leadership Development, Social Media Marketing, Small Business Lending, Email Marketing, Supervisory Skills, Customer Service, Project Management, Non-profits, Risk Management, Data Entry, Coaching, Social Media, Sales, Advertising, Editing, Leadership, Credit Unions
Education
Northampton Community College 1982 — 1984
Associate in Business Administration, Business
STAR Financial Bank February 2011 - Present
United Federal Credit Union February 2009 - August 2010
Teachers Credit Union February 1993 - February 2009
Tribune Company July 1989 - February 1993
Skills
Banking, Cross-functional Team..., PMO, Business Development, Analysis, Vendor Management, Strategy, Project Management, Leadership, Business Planning, Program Management, Disaster Recovery, Data Center, Management, Finance, Executive Management, Information Technology, Process Improvement, SaaS, Strategic Planning, Financial Analysis, Business Analysis, Budgets, Mergers & Acquisitions, IT Management, Financial Services, CRM, Risk Management, New Business Development, SDLC, Integration, Portfolio Management, Business Intelligence, Security, Sales Management, IT Operations, Outsourcing, Management Consulting, Customer Service, Team Leadership, Product Management, Project Portfolio..., Operations Management, IT Strategy, Negotiation, Business Strategy, Software Project..., Change Management, Software Development, Team Building
Education
University of Notre Dame 1985 — 1989
BBA, Management Information Systems, Psychology(Minor)
St. Joseph High School
United Federal Credit Union August 2015 - Present
Honor Credit Union November 2012 - July 2015
Education
Lake Michigan College 1998 — 2001
Associate of Arts (AA), Pre-Social Work
JD Byrider September 2013 - Present
United Federal Credit Union August 2006 - September 2013
Whirlpool Corporation June 2004 - April 2006
Education
University of Phoenix 2009 — 2011
Associate of Arts (A.A.), Business Administration and Management, General
Eau Claire High School 1999 — 2003
Diploma
Graduate Student Human Resource Operations Clerk IIIM&T BankAugust 2015 - Present
United Federal Credit Union December 2012 - August 2014
United Federal Credit Union March 2011 - December 2012
Lakeland Community Health October 2008 - December 2012
Intercare September 2009 - March 2010
Intercare Community Health September 2009 - March 2010
2008-2009- Vacation Travel Club October 2008 - September 2009
2005-2008- Seven Eleven October 2005 - November 2007
2003-2005- Whirlpool Corporation September 2003 - June 2005
Key Club International September 2001 - June 2005
Skills
Data Entry, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Time Management, Process Scheduler, Databases, Filing, Fax, Sales, PowerPoint, Research, Public Speaking, Negotiation, Outlook, Editing, Photoshop, Event Planning
Education
Siena Heights University 2011 — 2013
Bachelor's Degree, Business Administration and Management, General
Lake Michigan College 2009 — 2011
Associate's degree, Legal Assistant/Paralegal
Lake Michigan CollegeBenton 2009 — 2011
Associate, Applied Business; Legal Office Systems
RE/MAX by the Lake March 2015 - Present
United Federal Credit Union August 2013 - March 2015
Honor Credit Union October 2012 - July 2013
Honor Credit Union January 2011 - October 2012
Honor Credit Union February 2009 - January 2011
Flagstar Bank July 2008 - February 2009
Skills
Mortgage Lending, Loans, Customer Service, Credit, Banking, Credit Unions, Sales, Consumer Lending, Process Improvement, Sales Management, Leadership, Finance, Credit Analysis, Commercial Lending, Financial Services, Loan Origination, Risk Management, Refinance, Management, Retail Banking, Real Estate, FHA, Training, Team Building, Mortgage Banking
Education
Western Michigan University - Haworth College of Business 2006 — 2008
BA, Personal Financial Planning
Michigan State University 2001 — 2004
Bachelor of Science (B.S.), Animal Sciences
U.S. Trust March 2015 - Present
Rocky Mount Area Chamber of Commerce February 2012 - August 2012
City of Rocky Mount December 2011 - April 2012
United Federal Credit Union February 2009 - October 2011
RBC Bank (USA) March 2008 - February 2009
Bank of America March 1988 - July 2006
Bank of America 1995 - 1997
Bank of America 1988 - 1994
Skills
Customer Service, Retail, Analysis, Coaching, Problem Solving, Customer Relations, Policy, Banking, Credit, Loans, Cash Management, Strategic Planning, Small Business, Small Business Lending, Process Improvement, Budgets, Business Development, Consumer Lending, Insurance, Leadership, Management, Nonprofits, Sales, Sales Management
Education
University of Phoenix 2006 — 2007
Project Management
Mercer County Community College
Business Administration
Rider University
Business Administration
United Federal Credit Union November 2012 - Present
- Freelance August 2006 - Present
Skills
Customer Service, Credit Analysis, Loans, Time Management, Cross Selling, Salesforce.com, Finance, Leadership, Loan Origination, Loan Servicing, Consumer Lending, Account Management, Business Services, Art, Illustration
Education
Lake Michigan College
Business Administration and Management, General
TIAA-CREF June 2015 - Present
Collabera August 2014 - June 2015
Publix Super Markets January 2011 - July 2014
University of Tampa John H. Sykes College of Business September 2010 - December 2010
TIAA-CREF 2004 - March 2010
Merrill Lynch 1991 - 2004
Gallup & Robinson, Inc. 1989 - 1991
United Federal Credit Union 1987 - 1989
University of Notre Dame 1985 - 1987
BP 1975 - 1982
Skills
Market Research, Marketing Strategy, Marketing Communications, Integrated Marketing, Segmentation, Marketing Research, Marketing, Analytics, Direct Marketing, Competitive Analysis, Email Marketing, Strategic Planning, Social Media Marketing, Brand Management, Digital Marketing, Business Development, Critical Thinking, Strategic Communications, Project Management, Leadership, Management, Product Marketing, Customer Insight, New Business Development, Business Planning, Sales, Market Planning, Brand Development, Marketing Management, Online Marketing, Advertising, Market Analysis, Online Advertising, Lead Generation, CRM, Fundraising, Digital Strategy, E-commerce, Social Networking, Google Analytics, Web Analytics, Competitive Intelligence, Corporate Communications, SEM, Corporate Branding, Social Media, B2B Marketing, B2B, Copywriting
Education
Northwestern University - Kellogg School of Management
MBA, Marketing and Finance
Greater Nevada Credit Union June 2015 - Present
TTCU The Credit Union October 2013 - May 2015
United Federal Credit Union June 2011 - October 2013
First Independent Bank of Nevada November 2007 - June 2011
Wells Fargo Bank January 2001 - November 2007
Skills
Commercial Lending, Finance, Strategic Planning, Series 7, Performance Management, Loans, Retail Banking, Financial Analysis, Small Business Lending, SBA, Banking, Branch Management, Budgets, Business Development, Business Planning, Cash Management, Coaching, Commercial Banking, Consumer Lending, Credit, Credit Analysis, Customer Service, Executive Management, Forecasting, Investments, Leadership, Loan Origination, Management, Mergers & Acquisitions, Mortgage Lending, Portfolio Management, Sales, Sales Management, Small Business, Strategy, Team Building, Time Management, Training, Underwriting, CRM
Education
University of Nevada-Reno 2001 — 2006
BS, School of Business
Kaplan University 2010 — 2011
Financial Planning Certification (Education requirement for CFP designation)
Leadership of Reno-Sparks 2013 — 2013
United Federal Credit Union February 2011 - Present
Skills
FHA, Mortgage Lending, Mortgage Banking, Refinance, Consumer Lending, Loan Origination, Loan Servicing, Loans, Sales Management, Sales, VA loans, Commercial Lending, Credit, Banking, Small Business, Credit Analysis, Government Loans, Retail Banking, FHA financing, Small Business Lending, Home Equity Loans, USDA, Home Equity Lines of...
Education
University of North Carolina at Asheville
BS in Management with concentration in Finance, Finance, General
United Federal Credit Union January 2015 - Present
Wells Fargo 2012 - 2015
Wells Fargo 2012 - 2015
Skills
Financial Solutions, Loans, Portfolio Management, Financial Services, Relationship Management, Banking, Credit, Commercial Banking, Financial Analysis, Team Building, Consumer Lending
Education
University of Phoenix
Bachelor of Business Administration (B.B.A.)
Northern Nevada Walk For The Philippines Typhoon Disaster Relief Program November 2013 - Present
Envirolution One June 2014 - Present
Envirolution July 2013 - May 2015
Project Solution December 2014 - March 2015
Truckee Meadows Community College August 2012 - June 2013
United Federal Credit Union August 2009 - May 2012
The Chamber Reno/Sparks/Northern Nevada January 2012 - April 2012
Skills
Management, Event Management, Social Media Marketing, Public Relations, Program Development, Microsoft Word, Analysis, Program Management, Editing, Strategic Planning
Education
University of Nevada-Reno 2013 — 2016
Bachelor's Degree, Mechanical Engineering, Sophomore
Truckee Meadows Community College Magnet High School 2012 — 2013
Honors Diploma - TMCC Student Government Liaison Certification, Business Administration and Management, General
The Academy of Arts, Careers, and Technology 2012 — 2013
Business Management, Business and Personal/Financial Services Marketing Operations
United Federal Credit Union May 2015 - Present
Premera Blue Cross March 2013 - January 2015
Premera Blue Cross January 2012 - March 2013
JPMorgan Chase September 2008 - July 2011
Washington Mutual January 2003 - September 2008
Washington Mutual January 2000 - January 2003
Washington Mutual January 1994 - January 2000
Skills
Workforce Planning, Performance Management, Onboarding, Talent Management, Succession Planning, Training Delivery, Personnel Management, Leadership, Organizational..., Process Improvement, Change Management, Recruiting, Human Resources, HRIS, Deferred Compensation, Employee Relations, Talent Acquisition, Applicant Tracking..., Employee Engagement, Project Management
Education
Southern Oregon University 1980 — 1983
Bachelor of Science, Major: Secondary Education. Minor:Social Sciences
United Federal Credit Union August 2010 - Present
Cedarville University July 2007 - July 2010
Liberty University July 2006 - June 2007
Skills
Discipleship, Troubleshooting, Problem Solving, Event Planning, Strategic Planning, Goal Setting, Highly detail oriented, Organization &..., Leadership Development, High Level Of..., Critical Reading, Critical Thinking, Interpersonal Skill, Writing, Commitment to Customer..., Community Outreach, Customer Service
Education
Liberty Baptist Theological Seminary 2004 — 2006
Master of Arts (MA), Religion/Religious Studies
Liberty University 2000 — 2003
Bachelor of Science, Pscyhology
United Federal Credit Union January 2014 - Present
WSJM August 2005 - Present
Lake Michigan College November 2012 - January 2014
ARS Advertising December 2008 - November 2012
Radix Communications May 2008 - December 2008
WSJM June 2004 - May 2008
Skills
Advertising, Creative Direction, Copywriting, Social Media, InDesign, Brochures, Copy Editing, Ap Style, Email Marketing, Adobe Creative Suite, Final Cut Pro, Catalogs, Marketing Communications, Newsletters, Interviewing Skills, Creative Writing, Creative Strategy, Radio Broadcasting, Radio Advertising, Editing, Proofreading, Mac, Social Media Marketing, Press Releases
Education
West Virginia University 2015 — 2017
Master’s Degree, Integrated Marketing Communications
Sam Houston State University 2000 — 2004
Bachelor of Fine Arts, Radio/Television
United Federal Credit Union January 2015 - Present
United Federal Credit Union October 2013 - January 2015
The Pure Pantry July 2011 - October 2013
University of California at San Diego September 2008 - June 2010
Kiran Analytics May 2006 - September 2008
Charter One Bank October 2005 - January 2006
Charter One Bank January 2005 - October 2005
Chase September 2003 - September 2004
Chase July 2001 - September 2003
Chase June 1997 - August 2000
Skills
Facebook, Competitive Analysis, Strategy, Google Analytics, Market Research, SPSS, Hootsuite, Pinterest, Marketing Communications, Microsoft Office, Social Media Marketing, Bit.ly, Google Docs, Google+, Financial Analysis, SurveyMonkey, MS Office Suite, Crystal Ball, Survey Monkey, Twitter, New Product..., Process Improvement, Product Marketing, Product Management, Retail Banking..., Management, Employee Training, Leadership, Analysis
Education
University of California, San Diego 2008 — 2010
MBA, Marketing
University of Michigan 1997 — 2001
BA, Organizational Studies
Saint Joseph High School 1993 — 1997
High School Diploma
United Federal Credit Union September 2014 - Present
Wells Fargo September 2012 - September 2014
Skills
Customer Service, Microsoft Office, Team Building, Social Media, Leadership, Outlook, Microsoft Excel, PowerPoint, Microsoft Word, Sales, Coaching, Social Networking, Teamwork, Facebook
Education
University of Nevada-Reno 2014 — 2016
Communication, Journalism, and Related Programs
Truckee Meadows Community College 2011 — 2014
Associate of Arts (A.A.), General Studies
Ruoff Home Mortgage October 2014 - Present
United Federal Credit Union October 2010 - August 2014
Self Employed 2006 - October 2010
Stay at Home Dad 2004 - 2006
Food & Beverage 1994 - 2004
Skills
Management, Customer Service, Loans, Credit, Process Improvement, Time Management, Banking, Real Estate, Finance, Credit Analysis, Mortgage Lending, Mortgage Banking, Loan Origination, Small Business Lending, FHA, Team Building, Refinance
Education
Lake Michigan College 2009 — 2010
Dean's List Honor Roll
North Idaho College 1987 — 1989
Lakeshore High School 1984 — 1987
CU*Answers December 2013 - Present
Kelly Services November 2012 - November 2013
United Federal Credit Union March 2012 - August 2012
Enviro-Clean February 2012 - March 2012
Northern Michigan University 2006 - 2011
Pizza Corner LLC February 2005 - June 2007
Skills
Customer Service, Time Management, Administration, Word, PowerPoint
Education
Northern Michigan University 2006 — 2012
Bachelor, Finance
Holland High School 2002 — 2006
Diploma, General Education
Whirlpool Corporation July 2012 - Present
Big Brothers Big Sisters of Berrien and Cass December 2009 - Present
Whirlpool Corporation August 2009 - June 2012
Whirlpool Corporation October 2007 - August 2009
Crown Audio, Inc July 2003 - October 2007
United Federal Credit Union December 1999 - June 2003
Kirkdorfer Transport, Inc October 1989 - January 1998
Skills
Process Improvement, Pricing, Six Sigma, Cross-functional Team..., Financial Analysis, Forecasting, Strategic Planning, Project Management, Supply Chain, Supply Chain Management, Management, Auditing, Inventory Management, SAP, Change Management, Continuous Improvement, Project Planning, Manufacturing, Procurement, Access, Process Engineering, Budgets, Logistics, Purchasing, Accounting, Analysis, Finance, Operations Management, Program Management
Education
Saint Mary's College 1986 — 1990
BBA, Management, Marketing
Northeast Indiana Credit Union Chapter September 2011 - Present
Financial Partners Federal Credit Union August 2010 - Present
United Federal Credit Union March 2006 - July 2010
Security National Bank Division of the Park National Bank September 1995 - February 2006
Miami Valley Career Technology Center July 1994 - August 1995
Skills
Credit, Consumer Lending, Loans, Commercial Lending, Sales, Financial Services, Banking, Strategic Planning, Credit Unions, Small Business Lending, Underwriting, Leadership, Management, Business Development, Finance, Portfolio Management, Training, Executive Management, Investments, Mortgage Lending, Retail Banking, Credit Analysis, Risk Management, Cash Management, Commercial Banking
Education
The Ohio State University 1992 — 1994
MS, Ag Education and Ag Communications
Northeastern High School
Northeastern High School
United Federal Credit Union January 2011 - Present
Arkansas Federal Credit Union May 2009 - December 2010
Wells Fargo November 2007 - September 2008
Skills
Microsoft Office, Ten Key, Microsoft Excel, Microsoft Word, Typing, Financial Services, Car Loans, Home Equity Loans, Unsecured Loans, Business Loans, Customer Service, Customer Engagement, Customer Satisfaction, Credit, Loans, Deposits
Education
Truckee Meadows Community College 2014 — 2017
Associate's Degree, Accounting
Chula Vista High School 2002 — 2006
High School Diploma
Whirlpool Corporation August 2013 - Present
Edgewater Bank September 2012 - March 2013
Mid-West Family Broadcasting March 2010 - September 2012
Concept to Promotion May 2009 - March 2010
United Federal Credit Union November 2007 - May 2009
Flagstar Bank October 2002 - November 2007
Skills
Marketing Strategy, Market Research, Financial Analysis, Financial Reporting, Financial Audits, Communication Skills, Interpersonal Leadership, Account Management, Operations Management, Project Management, Strategic Financial..., Business Planning, Business Relationship..., Cross-functional Team..., Business Coaching, Profit Center Management, Supply Chain..., Contract Negotiation, New Business Development, Budgets, Marketing, Sales, Customer Service, Negotiation
Education
University of Phoenix 2003 — 2006
MBA, Business Management
Western Michigan University - Haworth College of Business 1999 — 2001
Bachelors, Marketing
United Federal Credit Union August 2012 - Present
United Federal Credit Union March 2009 - August 2012
United Federal Credit Union March 2006 - March 2009
United Federal Credit Union November 2004 - March 2006
United Federal Credit Union August 2003 - November 2004
Skills
Credit, Banking, Process Improvement, Customer Service, Coaching, Change Management, Team Building, Strategic Planning, Budgets, Leadership, Mergers, Management, Training, Call Centers, Mergers & Acquisitions, Credit Analysis, Consumer Lending
Education
Michigan State University 1984 — 1986
BA-College of Human Ecology, Merchandise Management
Lake Michigan College 1982 — 1984
Associates, Business Administration
United Federal Credit Union July 2013 - Present
United Federal Credit Union November 2012 - Present
United Federal Credit Union December 2009 - May 2012
Edgewater Bank October 2006 - September 2009
Chicago Title of Michigan January 1995 - August 2004
Skills
Banking, Strategic Planning, Leadership, Consumer Lending, Loans, Process Improvement, Training, Strategy, Business Development, Sales Management, Coaching, Credit Unions, Mortgage Lending, Sales, Credit, Underwriting, Operations Management, Insurance, Small Business Lending, Home Equity Loans, Credit Analysis, Commercial Lending, Refinance, Branch Management, Mortgage Banking, Management, Mortgage Marketing
Education
University of Phoenix 2012 — 2015
Bachelors of Science in Business-Finance
Northwood University May 2012 - Present
United Federal Credit Union June 2011 - November 2011
Flagstar Bank January 2003 - June 2011
Northwood University June 2000 - June 2011
Dow Chemical Employees' Credit Union October 1997 - October 2002
Madison National Bank November 1996 - October 1997
Muskegon Economic Growth Alliance November 1995 - October 1996
MidMichigan Health June 1994 - October 1996
First of America Bank June 1982 - April 1994
Skills
Financial Analysis, Strategic Planning, Banking, Public Speaking, Sales Management, Team Building, Coaching, Problem Solving, Credit Analysis, Product Development, Underwriting, Mortgage Lending, New Business Development, Commercial Lending, Process Improvement, Consumer Lending, Capital Budgeting, Business Valuation, University Teaching
Education
Central Michigan University 1986 — 1989
MBA, Business Administration
Robert M. Perry School of Banking 1985 — 1986
Saginaw Valley State University 1978 — 1982
BBA, Marketing, Finance, Management
Kansas State University
Consumers Credit Union January 2011 - Present
Disability Network/Lakeshore January 2011 - Present
Lakeshore ATHENA December 2010 - Present
Who2Go2 Chapter of BNI May 2008 - April 2015
United Federal Credit Union April 2005 - January 2011
Huntington National Bank 1997 - 2003
Telhio Credit Union 1989 - 1997
Skills
Coaching, Strategic Planning, Customer Service, Loans, Team Building, Leadership Development, Business Planning, Public Speaking, Sales Management, Credit, Banking, Strategy, Budgets, Employee Benefits, Nonprofits, Sales, Consumer Lending, Small Business Lending, Mortgage Lending, Leadership, Business Development, Finance, Training, Executive Management, Small Business, New Business Development, Organizational..., Risk Management, Time Management, Staff Development, Mentoring, Team Leadership, Performance Management, Change Management, Employee Relations, Non-profits, Budgeting, Networking, Commercial Lending, Process Improvement, Call Centers, Management, Marketing
Education
University of Phoenix 2003 — 2008
Bachelor of Science in Business Management, business
The Ohio State University
Zocalo Group June 2011 - Present
Weber Shandwick February 2011 - June 2011
Ketchum Public Relations June 2010 - January 2011
Evergreen Development Company, LLC May 2008 - August 2009
United Federal Credit Union May 2006 - August 2007
Education
University of Kentucky
Bachelor of Arts, Communications
United Federal Credit Union April 2012 - February 2015
Lincoln Financial Group April 2010 - November 2011
PMI Michiana January 2008 - April 2010
NIBCO July 2007 - November 2008
Hayes Lemmerz International November 2000 - July 2007
Skills
Six Sigma, Change Management, Program Management, Process Improvement, Project Management, SDLC, Strategy, Product Development, PMP, Strategic Planning, CRM, ERP, Management, Project Planning, Vendor Management, Team Building
Education
Indiana University South Bend 1995 — 2000
MBA
St. Joseph's College (IN) 1990 — 1994
MMIS, Marketing / Management Information Systems
Marian High School
United Federal Credit Union January 2014 - Present
Beacon Health System May 2012 - January 2014
CareTech Solutions November 2008 - May 2012
Connecting Point of Indiana September 2002 - October 2008
Skills
Cisco Technologies, Active Directory, Cisco IOS, Windows Server, Data Center, VMware, Virtualization, Network Security, Firewalls, VPN, DNS, Network Administration, Servers, System Administration, Switches, Microsoft Exchange, Troubleshooting, IIS, DHCP, VMware ESX, Disaster Recovery, Network Engineering, SAN, WAN, XP, Citrix, Windows 7, Wireless Networking, Cisco Nexus, Microsoft Technologies, Technical Support, Security, Network Design, Storage Area Networks, Routing, Hardware, Operating Systems, TCP/IP, IPSec, Storage, Windows XP
Education
Indiana University South Bend 1992 — 2001
BS, Computer Science
KraftHeinz June 2013 - Present
CUNA Mutual Group April 2012 - June 2013
Oscar Mayer/Kraft Foods May 2011 - July 2012
Blackhawk Community Credit Union January 2009 - January 2011
CUNA & Affliates June 2006 - August 2008
United Federal Credit Union March 2003 - June 2006
Whirlpool Corporation February 2001 - October 2002
Whirlpool Corporation June 1998 - February 2001
Skills
Instructional Design, Process Improvement, MS200 Office Suite - all, Marketing Strategy, Integrated Marketing, Strategic Planning, Team Building, Product Marketing, Project Management, Training, Leadership, Banking, Business Development, Competitive Analysis, Marketing, Management, Coaching
Education
Madison Area Technical College 2011 — 2012
Project Management Certificate, Project Management
University of Phoenix 1999 — 2003
BS/BM, Business Administration
1st Source Bank January 2015 - Present
United Federal Credit Union July 2012 - January 2015
Notre Dame Federal Credit Union December 2005 - July 2011
Federal Credit Union January 2005 - December 2005
Fifth Third Bank August 2000 - December 2005
Fifth Third Bank January 2000 - January 2002
National City Bank January 1999 - January 2000
National City Bank January 1997 - January 1999
Target Stores January 1996 - January 1997
Target Stores January 1994 - January 1996
Skills
Loans, Consumer Lending, Retail Banking, Risk Management, Customer Service, AML, Process Improvement, Employee Management, Team Building, Operations Management, Credit Unions, Credit, Coaching, Mortgage Lending, Strategic Planning, Employee Relations, Outlook, Microsoft Office, Cash Management, Access
Education
Villanova University 2012 — 2012
Certificate, Green Belt Six Sigma
2003-2005 Indiana Institute of Technology South 2002 — 2005
MBA, Masters of Business Administration, Management
Indiana University South Bend 1991 — 1994
B.S., Bachelors of Science, General Studies
United Federal Credit Union April 2013 - Present
Nautic Global Group August 2011 - November 2011
Teachers Credit Union October 2002 - January 2011
Crowe Chizek LLC August 1999 - September 2001
Skills
Project Management, Software Documentation, Management, Training, Analysis, Data Center, Process Improvement, Assistive Technology, IT Audit, Disaster Recovery, Visio, Cloud Computing, Vendor Management, Time Management, Team Leadership, Business Analysis, SharePoint, IT Management, Troubleshooting, Change Management, IT Strategy, Databases, Music Industry, Music Production, Visual Arts, Fine Art, Electric Guitar, Acoustic Guitar, Studio Recording, Live Recording, Recording Studio, Analog Recording, Instructional Design, Learning Disabilities, Learning Management..., Special Education, Emotional Disabilities, Singer-songwriter, Song Production, Acrylic Painting, Humor Writing, Project Planning, Project Delivery, IT Project & Program..., Consulting, People Skills, Teaching, Skateboarding, PMI, Graphic Arts
Education
Indiana University South Bend 1992 — 1996
Bachelor of Science in Education, Special Education K-12
Indiana University South Bend
JBH Strategies December 2012 - Present
Michigan's Great Southwest Sustainable Business Forum 2010 - Present
United Federal Credit Union January 1987 - June 2015
Alliance for Water Efficiency January 2007 - June 2013
Whirlpool Corporation January 2012 - November 2012
Whirlpool Corporation October 2003 - December 2011
Michigan Tech Fund August 1995 - October 2011
i2 User Group 1999 - 2003
Whirlpool Corporation 1994 - 2003
Whirlpool Corporation 1989 - 1994
Skills
Strategy, Leadership, Strategic Planning, Mergers & Acquisitions, Management, Cross-functional Team..., Negotiation, Analysis, Nonprofits, New Business Development, Project Management, Team Building, Coaching, Business Strategy, Team Leadership, Leadership Development, Sustainability, Public Speaking, Marketing Strategy, Public Relations, Business Development, Contract Negotiation, Forecasting, Financial Analysis, Supply Chain, Executive Management, Problem Solving, Marketing, Budgets, Consumer Products, Program Management, Project Planning, Organizational..., Fundraising, Inventory Management, Policy, Competitive Analysis, Change Management, Process Improvement
Education
University of Michigan - Stephen M. Ross School of Business 1974 — 1976
MBA, Business
Michigan Technological University 1970 — 1974
BS, Business Administration
United Federal Credit Union November 2012 - Present
United Federal Credit Union October 2010 - November 2012
Fifth Third Bank October 2007 - October 2010
Fifth Third Bank July 2006 - October 2007
Fifth Third Bank March 2006 - July 2006
Fifth Third Bank January 2006 - March 2006
Fifth Third Bank September 2004 - January 2006
Fifth Third Bank May 2003 - September 2004
Fifth Third Bank July 2000 - May 2003
Fifth Third Bank January 2000 - July 2000
Skills
Consumer Lending, Loans, Credit, Banking, Coaching, Customer Service, Retail Banking, Process Improvement, Team Building, Credit Unions, Bank Secrecy Act, Cash Management, Leadership Development, Commercial Lending, Loan Origination, Risk Management, Mortgage Banking, Financial Services, Branch Management, Training, Deposits, Sales, Teller Operations, Loan Servicing, Team Leadership, Teamwork, Operations Management, Retail, Interviews, Branch Banking, Employee Management, Account Management, AML, Budgets, Call Center, Business Planning, ACH, Change Management, Commercial Banking, Credit Cards, Cross Selling, Customer Retention, Employee Relations, Event Planning, FHA, Financial Analysis, Financial Modeling, Internet Banking, Leadership, Lines Of Credit
Education
Lake Michigan College 1998 — 2001
Associate of Arts (A.A.), Theatre
St. Joseph High School 1994 — 1997
General Studies
laporte savings bank November 2007 - Present
United Federal Credit Union February 2010 - August 2012
Ruoff Home Mortgage October 2010 - January 2011
Charter Funding June 2006 - September 2007
Skills
FHA, Refinance
Education
Kennesaw State University 1985 — 1988
Pier Realty 2008 - Present
United Federal Credit Union 1990 - Present
Berrien Community Foundation October 2010 - Present
St. Joseph River Yacht Club January 2003 - December 2011
Education
Michigan State University
BA
University of California, Berkeley
MA
United Federal Credit Union February 2015 - Present
All About Numbers December 2012 - February 2015
First Hawaiian Bank June 2001 - November 2004
Skills
Tax Preparation, QuickBooks, Quicken, Microsoft Office, Ten Key, Typing, Medical Terminology, Management, Journal Entries
Education
San Joaquin Delta College 2008 — 2011
Associate of Science (A.S.), Accounting
San Joaquin Delta College 2008 — 2011
Associate of Science (A.S.), Banking and Financial Support Services
San Joaquin Delta College 2008 — 2011
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services
Dayton High School 1993 — 1997
High School Diploma
DISA Global Solutions, Inc. August 2014 - Present
Acacia Energy February 2014 - Present
Wine and Canvas South Bend August 2012 - April 2013
United Federal Credit Union 2008 - 2012
Chemical Bank 1997 - 2008
Pinnacle Bank / Peoples State bank 1995 - 1997
Skills
Banking, Credit, Mortgage Lending, Retail Banking, Credit Analysis, Process Improvement, Commercial Lending, Credit Unions, Customer Service, Team Building, Small Business Lending, Loans, Consumer Lending, Leadership Development, Employee Training, Coaching Staff, Project Planning, Cisco Call Manager, Call Center..., Workforce Management, Branch Management, Branch Operation, Sales Operations, Operations Management, Customer Conversion, Customer Retention, Sales Presentation..., Cost Reduction Solutions, New Business Development, Sales, Call Centers, Training, Management, Coaching, Budgets, Forecasting
Education
University of Phoenix 1993 — 1995
BSBAM, Business Administration and Management
United Federal Credit Union December 2007 - Present
Clearstar Financial CU December 2007 - September 2009
Equity Lending Partners March 2006 - December 2007
Greater Nevada Credit Union 1995 - 2006
Education
University of San Francisco 1973 — 1977
BA, English and History
Chikaming Country Club September 2003 - Present
United Federal Credit Union 2002 - 2004
Cornerstone Alliance 2000 - 2002
Crowe Horwath LLP 1998 - 2000
Whirlpool Corporation 1993 - 1998
Education
Indiana University South Bend 1990 — 1992
Bachelor of Business Administration (BBA), Accounting
Lake Michigan College 1969 — 1971
Associate of Arts and Sciences (A.A.S.), Accounting and Business/Management
Benton Harbor High School 1966 — 1969
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
Honor Credit Union January 2014 - Present
Honor Credit Union September 2012 - January 2014
United Federal Credit Union July 2008 - September 2012
LECO December 2005 - July 2008
Skills
Loans, Retail Banking, Credit, Consumer Lending, Customer Service, Microsoft Office, Risk Management, Mortgage Lending, Microsoft Excel, Loan Origination, Sales, Call Centers, Teamwork, Insurance, Financial Analysis, Microsoft Word, Finance, Team Leadership, Management, Coaching, Financial Services
Education
Siena Heights University 2010 — 2012
Bachelor of Arts (B.A.), Family and Community Services
Lake Michigan College 2007 — 2010
Associate of Arts (A.A.), General Studies
United Federal Credit Union January 2014 - Present
United Federal Credit Union May 2013 - January 2014
PNC Financial Services Group October 2008 - May 2013
National City Bank June 2003 - June 2007
Skills
Credit, Commercial Lending, Finance, Commercial Banking, Loan Origination, Underwriting, Banking, Credit Analysis, Portfolio Management, Loans, Financial Modeling, Mortgage Lending, Financial Analysis, Cash Management, Customer Service, Mortgage Banking
Education
Michigan State University - The Eli Broad College of Business 1999 — 2003
Bachelors, Finance
United Federal Credit Union May 2010 - Present
United Federal Credit Union December 2012 - June 2013
United Auto Credit Corporation December 2007 - April 2008
Ford Motor Credit Company September 1993 - August 2007
Skills
Credit, Team Leadership, Microsoft Excel, Insurance, Loans, Customer Service, Microsoft Office, Training, Team Building, Budgets, Process Improvement
Education
Lakeland Community College 1986 — 1991
2 AA degrees, Business Admin and Arts
St. Joseph High School 1982 — 1986
College Prep
United Federal Credit Union January 2015 - Present
United Federal Credit Union 2008 - February 2015
United Federal Credit Union 2004 - 2008
First Resource Federal Credit Union 1986 - 2004
Skills
Executive Management, Strategic Planning, Process Improvement, Project Management, Credit Unions, Strategy, Cross-functional Team..., Mergers
Education
Mount Vernon Nazarene University 2003 — 2005
Bachelor's Degree, Business Administration, 3.98 GPA
Ohio Dominican University 2001 — 2003
Business Administration, GPA 4.0
United Federal Credit Union October 2014 - Present
Wells Fargo Bank October 2010 - October 2014
Wells Fargo March 2006 - October 2010
Skills
Customer Service, Credit, Loans, Mortgage Lending, Banking, Relationship Management, Marketing, Commercial Banking, Business Analysis, Microsoft Office, Event Planning, Marketing Strategy, Underwriting, Sales, Sales Management, Business Development, Entrepreneurship, Financial Services, Leadership, Finance, Business Planning, Financial Analysis, Management, Risk Management, Investments, New Business Development, Business Strategy
Education
University of Nevada-Reno 2004 — 2009
Bachelor's Degree, Business Administration/Information Systems
United Federal Credit Union March 2013 - Present
United Federal Credit Union January 2009 - March 2013
Teachers Credit Union July 1993 - January 2009
Skills
Accounting, Risk Management, Budgets, Finance, Banking, Forecasting, ALM, Investment Management, Managerial Finance, Financial Analysis, Strategic Planning, Leadership, Financial Services, Portfolio Management, Process Improvement, Project Management, Credit, Loans, Credit Analysis, Strategy, Mergers & Acquisitions, Analysis, Strategic Financial..., Financial Modeling, Cash Management, Financial Reporting, Consumer Lending, Commercial Lending, Mortgage Lending, Financial Management, Credit Unions
Education
Manchester University 1989 — 1993
BA, Economics, Business Adm (Mgmt)
Mary Kay Idependent Consultant January 2013 - Present
United Federal Credit Union December 2004 - August 2013
Skills
Team Building, Sales, Customer Service, Coaching, Outlook
Education
Marion Technical College 2010 — 2013
Associate of Applied Business in Business Management Technology, 4.0 GPA
Marion Technical College
Associates, Business Management
Marion Technical College
Associates, Office Administration
United Federal Credit Union November 2009 - Present
Skills
Insurance, Property & Casualty..., Commercial Insurance, General Insurance, Underwriting, Health Insurance, Claim, Liability, Casualty, Legal Liability, Commercial Lines, Claims Management, Life Insurance, Workers Compensation, Professional Liability, Umbrella Insurance, Brokers, Reinsurance, Disability Insurance, Term Life Insurance
Education
Lake Michigan College
Associate's degree, Applied Business
United Federal Credit Union September 2014 - Present
REALTOR 2002 - Present
The FAMILY Magazines August 2013 - August 2014
Truth Publishing Company March 2006 - June 2013
Federated Media 2003 - 2004
Ludwick Graphics, Inc. 2002 - 2003
Todd Allen Design 1999 - 2002
ARS Advertising 1993 - 1998
Education
Southwestern Michigan College 1989 — 1991
Associates, Business Management
Indiana University South Bend
School of Real Estate
Lakeshore High School
United Federal Credit Union January 2011 - Present
National City Bank November 2004 - October 2009
JP Morgan Chase August 1996 - November 2004
Chemical Bank 1988 - 1996
Comerica Bank - Kalamazoo 1982 - 1988
Education
University of Michigan 1980 — 1982
MBA, Finance
Kalamazoo College 1975 — 1979
BA, Economics
United Federal Credit Union August 2012 - Present
United Federal Credit Union September 2004 - July 2012
Rappha Medical Center July 2003 - June 2004
Whirlpool Corporation February 2002 - August 2002
Whirlpool Corporation March 2001 - January 2002
All-Phase Electric Supply Company, Inc. August 1999 - March 2001
All-Phase Electric Supply Company, Inc. May 1998 - August 1999
Skills
Marketing, Marketing Research, Analysis, Budgets, Strategic Planning, Process Improvement, Marketing Strategy, New Business Development, Product Development, Marketing Communications, Team Building, Sales Management, Product Marketing, Leadership, Management, Training, Leadership Development, Market Research, Business Analysis, Social Media, Change Management, Cross-functional Team..., Project Management
Education
University of Phoenix 2002 — 2005
MBA, Marketing
Oral Roberts University 1990 — 1995
BS, Marketing
The Food Bank of Northern Nevada August 2013 - Present
University of Nevada Reno August 2011 - December 2012
Robert Half September 2010 - July 2011
Randstad Finance & Accounting December 2009 - August 2010
United Federal Credit Union October 2002 - October 2009
Redwood Credit Union October 2001 - July 2002
CELLULAR WAREHOUSE, Inc November 1999 - September 2001
Skills
Outlook, Word, Excel, PowerPoint, Accounts Payable, Accounts Receivable, General Ledger, Spreadsheets, Bookkeeping, Journal Entries, Financial Reporting, SAP, Account Reconciliation, Microsoft Office, Invoicing, Accounting
Education
University of Nevada-Reno 2011 — 2012
Bachelor's degree, Economics
United Federal Credit Union May 2012 - Present
United Federal Credit Union September 2007 - May 2012
Oldcastle March 1999 - September 2007
Education
Michigan State University
Business Management
United Federal Credit Union 2010 - Present
Michigan Works! BCV 2007 - 2010
Education
Michigan State University
Human Resources
Honor Credit Union July 2014 - Present
United Federal Credit Union October 2008 - July 2014
Skills
Process Improvement, Troubleshooting, Credit Unions, Disaster Recovery, Change Management, Integration, Analysis, User Acceptance Testing, CRM, Salesforce.com, IT Operations, Mergers, Internet Banking, Operating Systems, System Administration, Retail Banking, Databases, Software Development, Debit Cards, Deposits, Requirements Analysis, Requirements Gathering, Software Implementation, Cloud Computing, ATMs, Data Conversion, Unisys Mainframe, Core Systems, Vendor Management, Mergers & Acquisitions, Strategic Planning, Leadership
Education
Kalamazoo Valley Community College 2000 — 2002
Spring Arbor University
Bachelor of Science (BS), Business
United Federal Credit Union January 2009 - Present
United Federal Credit Union 2009 - 2010
Education
Olivet College
NIBCO INC. May 2014 - Present
United Federal Credit Union June 2013 - May 2014
Holy Cross College via CFS April 2013 - June 2013
CTS Electronics Manufacturing Solutions February 2011 - September 2012
Barnes and Noble Booksellers October 2008 - February 2010
Le Peep of South Bend December 2004 - January 2010
Skills
Accounts Receivable, Financial Accounting, Financial Analysis, Accounting, Cost Accounting, Managerial Finance, Cashiering, Financial Reporting, QuickBooks, Tax, Tax Preparation, Auditing, Bookkeeping, Account Reconciliation, Income Tax, Accounts Payable, Sarbanes-Oxley Act, Journal Entries
Education
Indiana University South Bend 2011 — 2012
Master of Science (M.S.), Accounting, 3.06
Indiana University South Bend 2007 — 2011
Bachelor of Science (B.S.), Accounting and Finance, 3.16
Krasl Art Center June 1998 - August 2014
United Federal Credit Union March 1989 - June 1998
Chase Bank March 1986 - March 1989
Skills
Program Administration, Administrative..., Executive..., Non-profit..., Strategic Planning, Communication, Volunteer Training, Staff Supervision, Management, Department Budgeting, Operations Management, Staff Development, Commercial Banking, Bank Reconciliation, Branch Banking, Retail Banking, Project Management, Organisational Alignment, Team Leadership, Editing, Public Speaking, Staff Management, Supervisory Skills, Supervisory Experience, Operating Budgets, Budget Monitoring, Executive Support, Employee Training, Transparency, Newsletters, Membership, CPR Certified, AED, First Aid, Customer Service, Microsoft Office, Team Building, Budgets
Education
Kalamazoo Valley Community College 1975 — 1976
Lake Michigan College 1974 — 1975
Ferguson Enterprises May 2015 - Present
Wolseley September 2009 - Present
United Federal Credit Union December 2004 - September 2009
XLConnect 1994 - 1998
Skills
CCVP, ASA, Cisco Technologies, CCNA, VPN, Checkpoint, Firewalls, VMware, DNS, Active Directory, Data Center, DHCP, LAN-WAN, Windows Server, Servers, CCNP, Cisco Call Manager, Telephony, SIP, H.323, Unity Connection, Cisco IOS, Routers, WAN, Switches, Gateway, TCP/IP, Cisco Nexus, EIGRP, Wireless Networking, BGP, Network Engineering, Cisco Routers, Voice Mail, VoIP, Unified Communications, Cisco Certified, Networking, Technical Support, Virtualization
Education
University of Phoenix 2008 — 2010
Masters, Information Technology
University of Phoenix 2004 — 2008
Bacholers, Information Technology
Kelm Acubar August 2014 - Present
KBK Accounting Solutions January 2000 - Present
Southshore Companies March 2013 - March 2014
United Federal Credit Union August 2007 - March 2013
Trailhead Bike & Kayak November 2005 - July 2007
River House Shelter January 2005 - October 2005
Skills
Accounting, Cash Management, Financial Reporting, Tax, Account Reconciliation, General Ledger, Financial Analysis, Banking, Credit, Mergers & Acquisitions, Managerial Finance, Auditing, Finance
Education
Western Michigan University - Haworth College of Business 1992 — 1994
BBA, Accountancy
Michigan State University 1989 — 1992
Accounting
Yuba County office of education August 2014 - Present
Yuba County office of education August 2014 - Present
United Federal Credit Union September 2009 - August 2012
Clearstar Financial Credit Union September 2006 - September 2009
Clearstar Financial Credit Union October 2004 - September 2006
Sierra Schools Credit Union December 2003 - October 2004
Nevada State Bank March 2001 - December 2003
Skills
Credit Unions, Banking, Loans, ACH, Bank Secrecy Act, Debit Cards, Loan Origination, Retail Banking, Branch Management, Cash Management, Cross Selling, Branch Banking, OFAC, Internet Banking, USA PATRIOT Act, Lines Of Credit, Risk Management, Refinance, Deposits, Home Equity Lines of..., Coaching, Financial Services, Home Equity Loans, Customer Service, Credit, Consumer Lending, Finance
Education
University of Phoenix
Bachelor of Science, Business Management
United Federal Credit Union January 2011 - Present
Marion General Hospital June 2008 - February 2010
Best Buy October 2005 - June 2008
Skills
Banking, Credit, Medical Terminology, Sales Operations, Customer Service, Customer Experience, Money Handling
Education
Marion Technical College 2007 — 2012
Associate of Business, Business Management
Accounting clerk/ Credit Analyst October 2010 - August 2013
All Phase Electric June 2002 - July 2006
Carter-Wallace Mortgage, St. Joseph, Mi February 2001 - May 2002
United Federal Credit Union January 1998 - February 2001
Whirlpool Financial Corporation June 1994 - January 1998
Cedarwood Medical Center January 1988 - January 1993
Education
Lake Michigan College
accounting
United Federal Credit Union September 2008 - April 2012
Education
Michigan State University
United Federal Credit Union February 2010 - Present
Tastefully Simple July 2005 - 2012
Signal Travel & Tours, Inc. June 1983 - December 2000
Education
Southwestern Michigan College 2003 — 2005
Michigan Lutheran High School 1978 — 1981
HS Diploma
Brookview School September 2008 - Present
United Federal Credit Union August 2006 - September 2008
Education
Lake Michigan College
Harbor Graphics August 2012 - Present
Gertrude Street Metal Recycling August 2008 - August 2012
United Federal Credit Union May 2003 - August 2008
Education
Lake Michigan College 2002 — 2002
Berrien Springs High School 1999 — 2002
HS Diploma
Centered on Wellness April 2013 - Present
United Federal Credit Union July 2000 - March 2013
Skills
Banking, Mortgage Lending, Credit, Loans, Retail Banking, Credit Analysis, Risk Management, Financial Analysis, Consumer Lending, Portfolio Management, Commercial Banking, Commercial Lending, Process Improvement, Customer Service, Finance, Cash Management, Coaching
Education
Regent University 2009 — 2012
Master of Arts (M.A.), Clinical Mental Health Counseling
United Federal Credit Union January 2014 - Present
United Federal Credit Union March 2013 - January 2014
United Federal Credit Union March 2005 - March 2013
United Federal Credit Union July 2002 - March 2005
Skills
Accounting, Financial Analysis, Finance, Cash Management, Budgets, Financial Reporting, Account Reconciliation, General Ledger, Internal Controls, Financial Accounting, Auditing, GAAP, Accounts Payable, Cash Flow, Accounts Receivable, Variance Analysis
Education
Siena Heights University 2008 — 2012
Bachelor of Business Administration (BBA), Accounting
United Federal Credit Union 2004 - Present
Superior Federal Bank 1994 - 2003
Skills
Loans, Credit, Banking, Consumer Lending, Small Business Lending, Mortgage Lending, Commercial Lending, Retail Banking, Credit Analysis, Commercial Banking, Cash Management, Loan Origination, Financial Analysis, Underwriting
Education
John Brown University 2006 — 2008
Bachelor's degree, Organizational Management
Southwestern Oklahoma State University 1976 — 1978
Associate's degree, Accounting and Business/Management
United Federal Credit Union November 2009 - Present
Bank of Nevada March 2006 - July 2009
Sierra Pacific Federal Credit Union March 2005 - March 2006
Education
Sacramento City College 1978 — 1980
HIRAM W JOHNSON 1974 — 1976
United Federal Credit Union January 2014 - Present
Capital Bank March 2013 - January 2014
SECU January 2009 - December 2012
BB&T August 2007 - January 2009
Skills
Banking, Loans, Commercial Banking, Credit, Consumer Lending, Retail Banking, Cash Management, Lines Of Credit, Cross Selling, Deposits, Payments, Internet Banking, Finance, Branch Banking, Credit Analysis, Customer Service, Credit Cards, Loan Origination, Financial Services
Education
Mitchell Community College 2014 — 2018
Business Administration and Management, General
Davie County High School 2000 — 2004
Diploma, High School/Secondary Diplomas and Certificates
United Federal Credit Union April 2015 - Present
Arvest Bank May 2012 - January 2015
Arvest Bank May 2012 - January 2015
Arvest Bank May 2012 - January 2015
Education
University of Arkansas-Fort Smith
Bachelor of Business Administration (BBA)