US Assure
Industry: Insurance company
DescriptionUS Assure is an American insurance company that manages, distributes and services programs for carriers in the construction and property insurance market. Customer service: 1 (800) 713-1158 Headquarters: Jacksonville, FL Founder: Tom Petway Founded: 1977 CEO: Thomas Petway IV (2002–) Number of employees: 120
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US Assure Employees
US Assure March 2015 - Present
Convergys July 2013 - March 2015
Target October 2005 - September 2013
Teleperformance, USA March 2011 - March 2013
Comcast September 2009 - February 2010
ADT September 2007 - November 2008
ITV Ventures 2007 - 2008
Skills
Troubleshooting, Customer Service, Contact Centers, Workforce Management, Call Centers, Technical Support, Windows 7, Customer Experience, Customer Satisfaction, Customer Support, Sales, Logistics, Telemarketing, Team Leadership, Time Management, Cashiering, Outlook, Data Entry, Training, Inbound Marketing, Customer Retention, Computer Hardware, Telephone Skills, Avaya, Process Improvement, Quality Assurance, Software Documentation, Networking, Inventory Management, Vendor Management, Help Desk Support, Access
Education
Full Sail University 2010 — 2011
Entertainment Business
US Assure September 2014 - Present
Citizens Property Insurance Corporation February 2013 - September 2014
DesertMicro September 2012 - January 2013
Triage Management Services, Inc. June 2011 - September 2012
Zurich Insurance Services December 2006 - June 2011
Skills
Property, Underwriting, General Insurance, Liability, Customer Service, Claims Management, Homeowners, Microsoft Office
Education
Florida State College at Jacksonville
Associate of Science (AS), Criminal Justice
US Assure February 2003 - Present
Acosta Sales & Marketing 1997 - 2003
Skills
Leadership, Customer Service, Data Entry, Microsoft Office, Microsoft Excel, Microsoft Word
Education
University of North Florida 1995 — 2000
Bachelor of Applied Science (BASc), Health/Health Care Administration/Management
US Assure December 2014 - Present
Availity April 2014 - December 2014
Carolina Casualty Insurance Group, LLC October 2011 - April 2014
Carolina Casualty Insurance Group, LLC March 2010 - October 2011
Blue Cross Blue Shield of Florida April 2007 - March 2010
Blue Cross Blue Shield of Florida December 2005 - April 2007
Blue Cross Blue Shield of Florida December 2004 - December 2005
Skills
C#, ASP.NET MVC, jQuery, SQL, SQL Server, Oracle, T-SQL, XML, XSLT, Requirements Management, Software Project..., HTML5, Android, CSS, RUP, Agile, Scrum, Java, SSIS, COBOL, SharePoint, BizTalk, Object Oriented Design, Microsoft SQL Server, Agile Methodologies, Web Services, TFS
Education
University of North Florida 2010 — 2013
Master of Science, Software Engineering
University of North Florida 2001 — 2005
Bachelor of Science, Computer Information Science
The Wharton School June 2015 - Present
University of Pennsylvania August 2012 - Present
Gauze June 2015 - August 2015
US Assure June 2014 - August 2014
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Intercollegiate..., Marketing
Education
University of Pennsylvania - The Wharton School 2012 — 2016
US Assure July 2014 - Present
LEGACY Supply Chain Services March 2012 - June 2014
Allstate March 2010 - March 2012
Allstate May 2008 - March 2010
Skills
Process Improvement, Supply Chain, Logistics, Inventory Management, 3PL, Transportation, Budgets, Warehousing, Supply Chain Management, ERP, Shipping, Transportation..., Microsoft Excel, International Logistics, Accounts Payable, Accounts Receivable, Accounting, Financial Statements, Management, Forecasting, General Ledger, Invoicing, Variance Analysis, Supervisory Skills, Team Building, Leadership, Analysis, Account Reconciliation, Sarbanes-Oxley Act, Cost Accounting, Cash Flow, Consolidation, Internal Controls, Sarbanes-Oxley, Hyperion Enterprise, Accruals, GAAP
Education
University of North Florida 2008 — 2010
Master of Accountancy, Accounting
Oglethorpe University 1994 — 1998
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
US Assure November 2010 - Present
US Assure March 2004 - November 2008
Skills
Insurance, Workers Compensation, General Insurance, Commercial Insurance, Property & Casualty..., Lotus Notes, Software Licensing, Customer Service, Licensing, Data Entry, Call Centers, Microsoft Word, Underwriting
Education
Daytona State College 2000 — 2003
Associate of Arts (A.A.), Criminal Justice/Law Enforcement Administration
US Assure April 2014 - Present
Hotel Blackhawk June 2013 - March 2014
Quad Cities River Bandits November 2012 - June 2013
Quad Cities River Bandits October 2010 - October 2011
Quad Cities River Bandits January 2010 - September 2010
Quad Cities River Bandits February 2008 - December 2009
Education
St. Ambrose University 2006 — 2009
BA, General Business, Marketing, and Management
Marist College
Master's degree, Integrated Marketing Communications
US Assure January 1995 - Present
US Assure January 1995 - Present
Skills
Insurance, Compliance, Customer Service, Call Center, Project Management, Management, Licensing, Team Building, Team Leadership, Coordination, Negotiation, Organization, Strategic Planning, Team Management, Call Centers, Property & Casualty..., Workers Compensation, Commercial Insurance, Regulations, General Insurance, Commercial Lines, Casualty, Underwriting, CRM, Umbrella Insurance, Casualty Insurance
Education
Jacksonville University 1984 — 1988
Marketing and Commerical Art
Allen D. Nease 1983 — 1984
Bishop Kenny 1980 — 1983
Terminix January 2014 - Present
Alpine Access October 2013 - December 2013
US Assure July 2013 - August 2013
U.S. Legal Services, Inc. December 2012 - July 2013
Life and Specialty Ventures, LLC April 2012 - December 2012
Safetouch Security November 2011 - April 2012
Aetna October 2008 - May 2011
Aetna December 2003 - October 2008
Aetna November 1999 - December 2003
Skills
Computer Proficiency, Microsoft Office, High Organizational..., Close Attention to..., Problem Solving, Time Management, Work in A Fast Paced..., Call Centers, Accurate Data Entry, Customer Service, Written & Verbal...
Education
Parisian Spa Institute 2011 — 2011
Nail Technology, Nail Technician/Specialist and Manicurist
Florida State College at Jacksonville 2009 — 2009
Facial Specialty, Aesthetician/Esthetician and Skin Care Specialist
Wickenburg High School 1985 — 1989
Diploma, General Studies
The Studio Academy of Beauty
Esthetics
AXIS Capital June 2015 - Present
The Main Street America Group July 2012 - June 2015
The Main Street America Group April 2011 - July 2012
US Assure May 2008 - April 2011
Zurich North America May 1995 - May 2008
Skills
SDLC, IT Management, IT Strategy, Enterprise Architecture, Business Analysis, Business Intelligence, Requirements Analysis, SOA, PMP, Data Warehousing, PMO, Vendor Management, SharePoint, Project Portfolio..., Process Improvement, Integration
Education
University of Delaware
Bachelor of Science (BS), Computer Science
US Assure February 2015 - Present
PLS Logistics Services October 2013 - 2014
Acosta Sales & Marketing December 2011 - June 2013
Acosta Sales & Marketing May 2011 - December 2011
Acosta Sales & Marketing February 2011 - May 2011
Jacksonville Jaguars August 2010 - November 2010
Skills
Sales, Account Management, Customer Service, Marketing, Transportation..., New Business Development, Teamwork, Public Speaking, Marketing Strategy, Social Media Marketing, Cold Calling, Project Management, Advertising, Marketing Communications, Logistics, LTL, 3PL, Lead Generation, Geophysics, Ubuntu, Digging, Young Adults, Management, Leadership
Education
University of North Florida 2005 — 2010
Bachelor of Arts
US Assure August 2013 - Present
University of North Florida October 2012 - Present
Conflux Percussion August 2011 - Present
Fidelity Investments January 2013 - May 2013
Extended Stay Hotels March 2009 - September 2012
Journey's Shoes October 2006 - March 2008
Skills
Hiring, Inventory Management, Customer Service, Payroll Processing, Loss Prevention, Administration, Financial Control, Cash Flow Management, Increasing Revenue, Generating Revenue, Customer Loyalty, Budgeting, Excel, Word, PowerPoint, Operations Management, Profit, Problem Solving, Supervisory Skills, Negotiation, Budgets, Microsoft Excel, Finance, Microsoft Word, Forecasting, Payroll, Customer Satisfaction, Outlook, Access, QuickBooks, Cash Flow, Accounting, Time Management, Financial Audits, Brand Loyalty
Education
University of South Florida 2010 — 2012
Bachelor of Science in Finance, Finance and Economics, 3.0
Hillsborough Community College 2008 — 2010
Associate of the Arts, Business Administration
US Assure October 2011 - Present
The Florida Times Union October 2004 - October 2011
Saks Fifth Avenue October 1992 - April 2004
Skills
Workers Compensation, Recruiting, Internal Communications, Employee Benefits, Talent Management, Employee Relations, Onboarding, Training, Human Resources, Personnel Management, Team Building, Account Management, Applicant Tracking..., FMLA, Program Management, Conflict Resolution, Customer Service
Education
Mars Hill University 1988 — 1991
Bachelor of Science (B.S.)
Kessler Collection January 2015 - Present
Us Assure July 2013 - January 2015
Gallery725 November 2011 - June 2014
Cutter & Cutter Fine Art April 2011 - June 2012
Dolce & Gabbana September 2007 - April 2008
Cummer Muesum & Gardens May 2007 - August 2007
Art & Design Department of The University of North Florida December 2006 - April 2007
Skills
Art, Curating, Art History, Museums, History, Fine Art, Visual Arts, Marketing, Painting, Contemporary Art, Photography, Galleries, Art Education, Graphic Design, Photoshop, Arts Administration, Digital Media, Social Media, Event Management
Education
Sotheby's Institute of Art 2007 — 2009
Masters, Art Buisness
Sotheby's Institute of Art 2007 — 2009
Masters, Art Business
University of North Florida 2003 — 2007
B.A, Art, track Art History
One Call Care Management July 2014 - May 2015
US Assure September 2011 - March 2014
US Assure October 2007 - September 2011
US Assure December 2005 - October 2007
Skills
JavaScript, jQuery, AngularJS, HTML5, CSS, Bootstrap, Git, Github, SASS, Marketing Communications, Marketing, Customer Service, Management, Social Media Marketing, Email Marketing, Marketing Research, Internal Communications, Event Planning, Marketing Strategy, Social Media, Public Relations, Event Management, Microsoft Office, Corporate Communications, Microsoft Excel, Microsoft Word
Education
University of North Florida 2006 — 2008
Master of Business Administration (M.B.A.)
University of Florida 2001 — 2005
Bachelor's degree, Marketing
The Iron Yard - Orlando, FL
Front End Engineering
US Assure October 2013 - Present
State Farm Insurance July 2009 - October 2013
Zurich Insurance Services December 1998 - October 2008
Fortune Insurance Company December 1997 - December 1998
Jim Moore/ State Farm Agency 1995 - 1997
At & T Universal Card Services 1994 - 1997
James Wilson/ State Farm Agency 1990 - 1994
Skills
Property & Casualty..., Customer Service, Insurance, Personal Lines Auto, Claims Handling, Supervisory Experience, Licensed Property &..., Adjusters, Call Centers, Commercial Insurance, Training, Workers Compensation, Employee Benefits, Professional Liability, Risk Management, Small Business, Reinsurance, Analysis, Brokers, Microsoft Office, Team Building, Leadership
Education
Saint Leo University
Bachelor of Business Administration (BBA), Business Administration and Management, General
Verus Wealth Management, LLC July 2014 - Present
North Florida Wealth Advisors January 2014 - May 2014
University of Florida August 2013 - May 2014
University of Florida January 2013 - May 2014
University of Florida August 2012 - May 2014
US Assure May 2013 - August 2013
Skills
Spanish-speaking, Team Leadership, Work Ethic, Teaching, Microsoft Excel, Strategic Financial..., Investments, Microsoft Office, Public Speaking, Research, Customer Service, Strategic Planning, Critical Thinking, Data Analysis, Business Planning, PowerPoint, Financial Planning, Event Planning, Spanish, Microsoft Word, Finance, Leadership
Education
University of Florida 2012 — 2014
Bachelor of Science (BS), Finance, General
University of Florida 2012 — 2014
Personal and Family Financial Planning Certificate, Financial Planning and Services
Brevard Community College 2010 — 2012
Associate of Arts (AA), Business Administration and Management, General
Melbourne High School
US Assure January 2012 - Present
The CSI Companies February 2006 - January 2012
Skills
Telephone Skills, Psychology, Property & Casualty..., Access, PowerPoint, Microsoft Word, Data Entry, Databases, Rehabilitation..., Mail Merge, Microsoft Office 2007, Lotus Notes, Citrix, Mainframe, IBM AS/400, Rumba, Customer Service, Communication Skills, Communication
Education
University of North Florida 2009 — 2011
Bachelor of Arts (B.A.), Psychology
Valencia Community College 2006 — 2008
Associate of Arts (A.A.), Psychology
Berkley Fire & Marine Underwriters (a W. R. Berkley Company) December 2014 - Present
US Assure July 2000 - December 2014
Skills
Commercial Insurance, Property & Casualty..., Commercial Lines, Inland Marine, Underwriting, Casualty, Liability, Umbrella Insurance, Legal Liability, General Insurance, Casualty Insurance, Brokers, Risk Management
Education
University of North Florida 2004 — 2008
Bachelor's degree
US Assure January 2014 - Present
Allianz Global Corporate & Specialty (AGCS) August 2012 - January 2014
Firemans Fund Insurance Company August 2009 - August 2012
Zurich Insurance Company Ltd January 2008 - February 2009
Zurich North America January 2002 - January 2008
Zurich North America March 2000 - January 2002
Warner Associates 1995 - 2000
Securian Financial Group 1987 - 1995
Skills
Insurance, Property & Casualty..., Commercial Insurance, Risk Management, Underwriting, General Insurance, Casualty Insurance, Liability, Management, Leadership
Education
The American College 1983 — 1985
CLU, Insurance
University of Richmond - Robins School of Business 1978 — 1982
Bachelor of Science (B.S.), Marketing and Management
Hartsville High School
US Assure October 1999 - Present
Zurich Insurance Services May 2005 - December 2008
Zurich Insurance Services October 1999 - May 2005
Skills
Commercial Insurance, Commercial Lines, Inland Marine, Casualty, Property & Casualty..., Underwriting, Umbrella Insurance, Project Management, Construction Insurance, Workers Compensation, Insurance, Call Centers, Liability, General Insurance, Management, Reinsurance, Casualty Insurance, Legal Liability
Education
Central Pennsylvania College
Aetna June 2014 - Present
Leapforce March 2013 - Present
Convergys December 2013 - April 2014
Bryan Coday Allstate Agency February 2013 - October 2013
Citizens Property Insurance August 2012 - December 2012
US Assure June 2006 - August 2012
Prudential Financial November 1998 - June 2006
Skills
Insurance, Call Center, Customer Service, Underwriting, Lotus Notes, Property & Casualty..., Commercial Insurance, Microsoft Excel, Microsoft Office, Microsoft Word, Access, Umbrella Insurance, Call Centers, General Insurance
Education
University of North Florida 1993 — 1997
Bachelor of Science (B.S.), Biology
Bishop Kenny High School
US Assure June 1996 - Present
US Navy January 1977 - December 1994
Skills
Cisco Technologies, Vendor Management, Lotus Notes, Management, Disaster Recovery, Lotus Domino, Active Directory, Managed Services, Windows Server, Citrix, Commercial Insurance, Troubleshooting, IT Management, Call Centers, Customer Service, Networking, Security, Business Analysis, Leadership, Virtualization, Training, Team Building, Insurance, Property, SharePoint
Education
Southern Illinois University, Carbondale 1990 — 1991
BS, Curricullum Develpment
US Assure March 2015 - Present
US Assure May 2007 - March 2015
Skills
Insurance, General Insurance, Marketing, New Business Development, Professional Liability, Liability, Inland Marine, D&O, Customer Service
Education
Florida State College at Jacksonville
Currently enrolled, Business, Management, Marketing, and Related Support Services
Coastal Insurance Underwriters, Inc March 2015 - Present
US Assure August 2005 - March 2015
Skills
Commercial Underwriting, Employee Training, Professional Mentoring, Customer Satisfaction, Product Marketing, Property & Casualty..., Licensed Property &..., CPCU, CISR Designation, Building Relationships, Leadership, Inland Marine, Microsoft Office, Underwriting
Education
The Institutes 2010 — 2012
Master's Degree, Property and Casualty Underwriting
The Institutes 2005 — 2007
Associate's Degree, Associates in Commercial Underwriting
Georgia Southern University - College of Business Administration 2002 — 2005
Bachelor's Degree, Finance
College of Coastal Georgia 2001 — 2002
Associate's Degree
US Assure 1999 - Present
IBM 1991 - 1994
United States Marine Corps July 1982 - October 1986
Skills
Lotus Notes, Customer Service, Call Centers, Microsoft Excel, Microsoft Office, Microsoft Word, Team Leadership, Servers, Process Improvement, Training
Education
University of Southern Mississippi 1988 — 1991
B.S., Computer Enginerring Technolo
US Assure December 2014 - Present
University of Florida Hospital August 2011 - August 2013
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Outlook, Photoshop, Lotus Notes, Allscripts, Mainframe, QuickBooks, Epic Systems
Education
Jackson State University 2006 — 2011
Accounting, Accounting and Business/Management
US Assure November 1998 - Present
Zurich Insurance Services 1998 - Present
Skills
Underwriting, Insurance, General Insurance, Commercial Insurance, Commercial Lines, Casualty, Legal Liability, Property & Casualty..., Liability, Professional Liability, Umbrella Insurance, Reinsurance, Inland Marine, Risk Management, Brokers, Casualty Insurance, Workers Compensation, Construction Insurance, Claim
Education
Englewood High School
Florida Community College at Jacksonville
Deutsche Bank May 2015 - Present
Deutsche Bank September 2012 - Present
Team B&C September 2011 - December 2012
US Assure October 2011 - September 2012
FitnessByPatti July 2008 - December 2008
Skills
Equity Derivatives, Credit Derivatives, Swaps, Corporate Finance, Marketing Strategy, Product Marketing, Sports Marketing, Event Management, Financial Reporting, Financial Markets, Financial Risk, Market Risk, Management, Strategy, Marketing, Risk Management, Leadership, Customer Service, Banking, Communication, Finance, Microsoft Office, Training
Education
University of North Florida 2010 — 2012
Bachelor of Business Administration (BBA), Business Management, international business
ESC Rennes School of Business 2011 — 2011
Bachelor of Business Administration (B.B.A.), International Business
US Assure May 2015 - Present
US Assure May 2015 - Present
Skills
Customer Service, Microsoft Office, Microsoft Excel, Insurance, Microsoft Word, PowerPoint, Public Speaking, Leadership, Social Media, Research
Education
Princeton University 2015 — 2019
Operations Research and Financial Engineering