Usertech/Canterbury Company
Industry: Company
DescriptionFounded: 1979 Parent organization: Canterbury Consulting Group
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Usertech/Canterbury Employees
Bosch Service Solutions August 2002 - April 2015
BMC Software 2001 - 2002
Usertech/Canterbury 1989 - 1990
Skills
Short Stories, Novels, Playwriting, Web Content, Editing, Software Documentation, Copywriting, Newsletters, Corporate Communications, Marketing Communications, Adobe Acrobat, Technical Writing, Visio, Content Management, Proofreading, Writing, Publishing, Public Speaking, Customer Service
Education
University of Houston-Clear Lake 1982 — 1987
M.A., Literature
University of Houston-Clear Lake 1982 — 1987
Bachelor's Degree, Literature
Rayburn
Rayburn
Sam Rayburn High School
Harris Health System September 2007 - Present
Usertech/Canterbury 1998 - 2007
Skills
Captivate, Instructional Design, Technical Writing, Hands-on Training, Project Management, Epic Systems, SharePoint, Program Management, Technical Documentation, Training Delivery, EMR Training, Instructor-led Training, Kronos, PeopleSoft, End User Training, Visio
Education
Texas Tech University 1986 — 1991
Bachelor's degree, Technical Communication
Slice of Stainless January 2015 - Present
Caveo Learning October 2013 - January 2015
Protean Performance Solutions, Inc. September 2012 - August 2013
RMT, Inc. April 2006 - September 2012
The Highland Group 2004 - 2006
Usertech/Canterbury 2000 - 2004
ERM: Environmental Resources Management September 1995 - September 2000
Skills
Sales, Sales Management, Environmental Compliance, Environmental..., Management Consulting, Sustainability, Renewable Energy, Lean Manufacturing, Change Management, Team Building, Key Account Management, National Sales Training, Engineering, Process Improvement, Strategy, Energy
Education
Bucknell University
Bachelor of Arts (BA), English Literature (British and Commonwealth)
Nuance Communications February 2004 - Present
Viecore, Inc. 2004 - 2008
Usertech/Canterbury 2000 - 2005
Metropolitan Companies 1996 - 2000
Sony Electronics - Consumer Products 1992 - 1994
Skills
IVR, Speech Recognition, CTI, Professional Services, Enterprise Software, SaaS, Avaya, Nuance, Solution Selling, Integration, VXML, Account Management, Genesys, CRM, Sales Management, Unified Communications, Cisco Technologies, Call Centers, New Business Development, Channel Partners, Sales, Direct Sales, Software Industry, Go-to-market Strategy, Software Sales, Channel, Mobile Technology, Emerging Technologies, Business Innovation, Voice Biometrics, Managed Services, Mobile Devices, Cloud Computing, Management, Strategic Partnerships
Education
Rutgers, The State University of New Jersey-Newark 1992 — 1996
Bachelor of Science (BS)
HS
other
pascack hills
Pinnacle Foods Group LLC April 2013 - Present
Express Scripts, Inc (formerly Medco) October 2006 - November 2012
Usertech/Canterbury 2004 - 2006
Usertech/Canterbury 1984 - 2006
Usertech/Canterbury 1984 - 2006
Usertech/Canterbury 1984 - 2006
Mobil Oil 1978 - 1984
Skills
Project Management, Software Documentation, Cross-functional Team..., E-Learning, Team Building, Instructor-led Training, PeopleSoft, Healthcare, Instructional Design, Employee Training, Analysis, Microsoft Excel, Public Speaking, Strategy, Human Resources, Project Planning, PowerPoint, Management, CRM, Coaching, Microsoft PowerPoint, Keynote Speaker..., User Acceptance Testing, Needs Analysis, Process Improvement, Program Management, Microsoft Word, Microsoft Project, Training Delivery, Learning Management, Microsoft Outlook, PeopleSoft HRMS, Oracle HRMS, Curriculum Design, User Documentation, Stage Gate
Education
Gettysburg College
BS, History
American Management Association June 2013 - Present
Roger Schwarz & Associates April 2010 - May 2013
Root Learning January 2008 - April 2010
Omega Performance Corporation 2001 - 2007
Usertech/Canterbury 1997 - 2001
Skills
Leadership Development, Business Strategy, Strategy, Leadership, Organizational..., Marketing Strategy, New Business Development, Change Management, Management Consulting, Training, Talent Management, Business Development, Management, Performance Improvement, Teamwork, Public Speaking, Talent Development, Motivational Speaking
Education
Queens University of Charlotte 2011 — 2012
Studies toward Executive MBA
University of North Carolina at Charlotte
BA English, with Graduate Level Studies in Industrial Psychology
TC Dance Club International 2008 - Present
TJ Martell Cancer Foundation January 1998 - Present
PharmaDigital Communications February 2015 - June 2015
McNeil Consumer Healthcare November 2012 - September 2014
Johnson & Johnson November 2012 - September 2014
Novartis December 2001 - June 2010
Usertech/Canterbury 1997 - March 2001
Ricoh Company Ltd. 1991 - 1997
Skills
E-Learning, Project Management, Dreamweaver, Leadership Development, Change Management, Learning Management, Technical Writing, Public Speaking, Visio, Vendor Management, Instructional Design, Program Management, Needs Analysis, Training, Management, Learning Management..., Captivate, Process Improvement, Team Building, Curriculum Design, Graphic Design
Education
Lycoming College
BA, Commercial Design & Education
Lycoming College
Bachelor's degree, Commercial Design
Address Your Mess January 2015 - Present
Helping Women Period, Inc. January 2015 - Present
Willingham and Cote' February 2012 - Present
Montessori Radmoor School of Okemos September 2012 - June 2014
Usertech/Canterbury November 1998 - December 2002
EDS Group November 1991 - May 1996
Skills
Event Planning, Project Management, Marketing, Fundraising, Microsoft Office, Public Speaking, Training, Instructional Design, Advertising, Program Management, Nonprofits, Microsoft Word, Team Building, Web Design, Non-profits, Customer Service, Desktop Publishing, Software Documentation, Human Resources, PowerPoint, Technical Writing, WordPress, DotNetNuke, Hootesuite
Education
Michigan State University 1988 — 1991
B.S., Organizational Psychology
University of Michigan-Flint 1986 — 1988
Bachelor of Science (BS), Industrial and Organizational Psychology
Self-Employed July 2011 - Present
Self-Employed January 2008 - November 2011
Self-Employed May 2005 - January 2006
Usertech/Canterbury November 1998 - December 2004
Skills
Copy Editing, Proofreading, Editing, Creative Writing, Freelance Writing, Web Content, Copywriting, Feature Articles, Journalism, Newsletters, Social Media, Editorial, Publications, Research, Content Development
Education
The Ohio State University 1987 — 1990
Bachelor of Arts (B.A.), English Language and Literature, General
Boston College
Business/Finance
State Auto Insurance November 2014 - Present
Franklin University July 2005 - Present
Fiserv April 2008 - September 2014
CheckFree August 2002 - 2008
Grumman Consulting Services October 2000 - May 2002
Usertech/Canterbury March 1998 - September 2000
Banc One Corporation July 1997 - March 1998
Cara Corporation 1996 - 1997
Honda of America Mfg., Inc. June 1995 - August 1995
Skills
Change Management, Knowledge Management, Instructional Design, Leadership Development, Organizational..., Performance Management, Team Building, Training, E-Learning, Succession Planning, Employee Relations, Training Delivery, Recruiting, Deferred Compensation, Talent Management, Onboarding, Employee Training, Organizational..., Workshop Facilitation
Education
Northern Illinois University 1992 — 1995
M.S., Instructional Technology
The Ohio State University 1983 — 1987
B.S., Education
Self Esteem Experts February 2009 - Present
CelebrateAHero January 2000 - Present
Usertech/Canterbury January 1996 - 1999
Information Learning Systems January 1990 - February 1996
Skills
Real Estate, Coaching, Public Speaking, Life Coaching, Teaching, Small Business, Strategic Planning, Psychology, Entrepreneurship, Business Coaching, Published Author, Marketing, Event Management, Personal Development, Executive Coaching, Social Networking
Education
Boston University
BS, Special Education
Georgia State University
M. Ed., Vocational Counseling
Citibank, NA November 2010 - Present
Independent Consultant January 2004 - November 2010
Usertech/Canterbury January 1996 - February 2003
HMH Communications September 1993 - August 1995
Education
University of Rhode Island
B.S.
University of Wisconsin-Milwaukee
M.S.
Independent Contractor January 2009 - Present
Pfizer September 2013 - September 2014
Topcon Medical Systems July 2007 - October 2008
LibGo Travel November 2006 - July 2007
Data Inc. March 2006 - June 2006
Pearson Education March 2005 - April 2005
Sealed Air Corporation June 2003 - July 2004
Ness Technologies February 2002 - March 2002
Blueflame February 2000 - October 2001
Usertech/Canterbury September 1997 - June 1999
Skills
Documentation, Visio, Word, PowerPoint, Manuals, Software Documentation, SnagIt, Adobe Acrobat, Writing, Microsoft Office, Editing, Instructional Design, Photoshop, Proofreading, Customer Relations, Newsletters, Technical Training, Technical Documentation, Quality Assurance, Public Speaking, MS Office Suite, Technical Writing, Microsoft Word, Online Help, Instructor-led Training, Content Management, Customer Service
Education
State University of New York at New Paltz 1985 — 1987
MS
Ramapo College of New Jersey 1975 — 1979
BA
Monroe Woodbury Sr. High 1972 — 1975
NYS Regents Diploma
ACS, a Xerox Company May 2011 - Present
n/a - April 2009 - June 2011
AchieveGlobal September 2008 - April 2009
AchieveGlobal November 2003 - September 2008
DigitalThink 2000 - 2003
Usertech/Canterbury 1995 - 1996
Skills
Instructional Design, Project Planning, Business Strategy, Performance Management, Needs Analysis, Creative Direction, Strategic Planning, Training, Learning Management, Performance Improvement, Relationship Management, Instructor-led Training, Management, Strategy, Change Management, Performance Consulting, CRM, Coaching, Leadership Development, Project Management, Business Process..., Information Technology, Leadership, Training Delivery, E-Learning, Consulting, Blended Learning, Organizational..., Program Management, Talent Management
Education
University of South Florida 1984 — 1994
MIS
University of South Florida 1982 — 1993
MIS
UTHSCSA School of Medicine February 2012 - Present
Our Lady of the Lake University August 2011 - Present
UTHSCSA Online and Blended Learning September 2010 - February 2012
UTHSCSA November 2008 - February 2011
Kalypso Learning August 2008 - November 2008
Accenture Learning May 2007 - August 2008
UTHSCSA August 2003 - May 2007
Usertech/Canterbury 1997 - 1999
Skills
Instructional Design, E-Learning, Training, Blended Learning, Leadership Development, Teaching, Adult Education, Curriculum Design, Editing, Faculty Development, Higher Education, Instructor-led Training, Leadership, Program Management, Public Speaking, Workshop Facilitation
Education
Our Lady of the Lake University 2009 — 2013
PhD, Leadership Studies
University of Arizona 1990 — 1992
MA, Higher Ed. Administration
McKendree University 1984 — 1987
BA, Psychology
CenturyLink September 2002 - Present
Hewlett-Packard November 2000 - September 2002
Qwest Communications August 1999 - November 2000
Usertech/Canterbury August 1998 - August 1999
Skills
Marketing Communications, CMS, Writing, Internal Communications, Proposal Writing, Editing, Research, Web Content Management, Content Management, Web Content, Social Media, SEO, Email Marketing, Dreamweaver, Technical Writing, Digital Marketing, Online Marketing, HTML, Copywriting, Press Releases, Web Design, Corporate Communications, Newsletters, Blogging, Copy Editing, PowerPoint, Public Relations, Microsoft Office, Project Management, Project Planning, MS Project, Project Delivery
Education
University of Dayton 1995 — 1997
M.A., English (Communications)
Ohio University 1988 — 1992
B.A., English
The Children's Place November 2014 - Present
The Children's Place January 2010 - October 2014
Benjamin Moore & Co. October 2005 - February 2010
ADP November 2003 - October 2005
Usertech/Canterbury October 2001 - November 2003
CALC/Canterbury April 1996 - October 2001
CALC/Canterbury February 1995 - April 1996
CALC/Canterbury July 1993 - February 1995
Skills
Training, Instructional Design, E-Learning, Instructor-led Training, Learning Management..., Learning Management, Captivate, Performance Management, Management, Project Management, Management Development, Program Management, Human Resources, Leadership Development, Talent Management, Needs Analysis, Leadership, Employee Training, Video, Training Delivery, Staff Development, Interviews, Organizational..., Organizational..., Onboarding
Education
New York University
Executive Coaching Program
Seton Hall University
Bachelor’s Degree, English
QPharma, Inc. January 2013 - Present
ClearPoint Health Solutions April 2012 - December 2012
C3i, Inc May 2001 - April 2012
Usertech/Canterbury October 1998 - April 2001
Usertech/Canterbury Consulting Group 1995 - 2000
Skills
Alpine Learning Group, www.alpinelearninggroup...., Board Secretary..., Requirements Gathering, Analysis, Project Coordination, Enterprise Software, Oracle, Sales, New Business Development, Sales Process, Prospecting Skills, CRM, Vendor Management, Siebel, Management Consulting, Training, Cloud Computing, Cross-functional Team..., Team Management, Business Analysis, Business Intelligence, Program Management, Project Management, Process Improvement, Management, Business Process, Outsourcing, Call Centers, SaaS, Salesforce.com, Account Management, Change Management, Team Leadership, Software Documentation, Business Process..., Consulting, Strategy, Business Development, Solution Selling, Professional Services, Sales Operations, Integration, Team Building, Pharmaceutical Industry, Medical Devices, Product Launch, Leadership, Strategic Planning, Biotechnology
Education
Fairleigh Dickinson University 1987 — 1991
BA, English/Elem Ed/Special Ed
Fairleigh Dickinson University-Metropolitan Campus 1987 — 1991
Bachelor of Arts (B.A.), English Language and Literature/Letters;special education
Parsippany High School 1984 — 1987
English Language and Literature, Elementary and Special Education
Independent November 2011 - Present
CSC December 2009 - November 2011
Ascendum Solutions September 2009 - December 2009
Online Resources, Inc. May 2008 - January 2009
RWD Technologies November 2005 - April 2008
Usertech/Canterbury November 1997 - November 2005
Skills
Training, Oracle, ERP, Instructional Design, Project Management, Oracle Applications, E-Learning, Human Resources
Education
Bowling Green State University 1983 — 1987
BA, English, Psychology
GP Strategies Corporation August 2013 - June 2015
AT&T Application Hosting Services June 2011 - July 2013
Affiliated Computer Services July 2009 - June 2011
ACS 2009 - 2010
RWD April 2004 - July 2009
Usertech/Canterbury 1997 - 2004
Skills
Change Management, Training, Business Process, Program Management, Process Improvement, Instructor-led Training, Performance Improvement, Technical Training, ERP, Business Process..., Vendor Management, Training Delivery, Needs Analysis, E-Learning, PeopleSoft, Business Analysis, Learning Management, Outsourcing, Enterprise Software, Enterprise Architecture, Management, Professional Services, Project Management, SAP, Consulting, End User Training, Cloud Computing, Management Consulting, CRM, SDLC, Blended Learning, Business Transformation, Visio, SAP R/3
Education
University of Phoenix 1995 — 1998
Bachelor's Degree, Business Administration and Management, General
SkillSoft January 2010 - Present
ING 2001 - 2009
Employease 1999 - 2001
Usertech/Canterbury 1997 - 1999
UPS April 1996 - April 1997
Skills
Training, Leadership, Instructional Design, Employee Training, Project Management, E-Learning, Workshop Facilitation, Instructor-led Training, Marketing, Analysis, Learning Management, Needs Analysis, Blended Learning, Training Delivery, Talent Management, Performance Management, Learning Management..., Change Management, Organizational..., Performance Consulting, Leadership Development
Education
Georgia State University 1996 — 1997
MS, Human Resource Development
Hamline University 1994 — 1995
Certification, Teaching English as a Foreign Language
University of St. Thomas 1989 — 1993
Bachelor of Arts, International Studies/ Political Science
LTCG February 2010 - Present
Accenture February 2000 - March 2010
Best Buy 2000 - 2004
RZ Solutions September 1999 - February 2000
Usertech/Canterbury February 1998 - September 1999
DDS, Inc April 1997 - December 1997
Schneider Medical February 1996 - April 1997
Skills
Use Cases, Vision and Scope..., Requirements..., Requirements Analysis, Storyboarding, Business Process, Documentation, Analysis, Retail, Business Analysis, Visio, SDLC, Process Improvement, SharePoint, Technical Writing, Requirements Gathering, Business Process..., User Acceptance Testing, Process Engineering, Systems Analysis, Change Management, Process Development, Business Process Design, Mentoring, Waterfall, Excel, Healthcare, Software Documentation, Microsoft Excel, Test Planning, PeopleSoft, Test Cases, Software Project..., Training, Agile Methodologies, Quality Assurance, Integration, Vendor Management, Resource Management, PMO, Requirement..., PMP, Software Quality..., Business Requirements, Testing, Consulting, Management, Project Management, IT Strategy, MS Project
Education
Luther College
BA
Anthem October 2014 - Present
Aflac February 2014 - October 2014
TSYS April 2011 - February 2014
TSYS March 2007 - October 2012
Synovus Financial Corp. March 2005 - March 2007
Usertech January 2005 - February 2005
Modis April 2004 - November 2004
Usertech November 2000 - September 2003
Usertech/Canterbury 1997 - 2000
Skills
Instructional Design, Instructor-led Training, E-Learning, Training Delivery, Training, Learning Management, Project Management, Business Process..., Employee Training, Technical Writing, Adult Education, Staff Development, Blended Learning, Leadership Development, Needs Analysis, Curriculum Design, ADDIE, Performance Consulting, Organizational..., Team Building, Workshop Facilitation, Employee Engagement, Performance Management, Organizational...
Education
Lesley University 1995 — 1997
M.S., Training and Development
University of Connecticut
Bachelor of Science, Human Development and Family Studies, General
Monsanto Company December 2014 - Present
CenturyLink / CenturyLink Technology Solutions / Savvis March 2006 - November 2014
Tek Systems January 2005 - March 2006
Peace Corps - Kazakhstan June 2002 - June 2004
Ajilon - Sprint October 2000 - December 2001
Shoap Technical Services July 1999 - 2000
Usertech/Canterbury 1997 - 1999
Byers Engineering 1991 - 1997
Kennesaw State University 1988 - 1991
US Navy 1981 - 1990
Skills
Cloud Computing, Program Management, Software Documentation, Security, SDLC, Data Center, ITIL, Business Continuity, Process Improvement, Leadership, Management, Vendor Management, Business Process, Project Management, Disaster Recovery, Quality Assurance, Business Analysis, Requirements Analysis, Enterprise Software, SharePoint
Education
Kennesaw State University 1989 — 1991
B.B.A., Business Administration, Summa Cum Laude
Kennesaw State University 1988 — 1991
RWD Technologies October 2006 - Present
Usertech/Canterbury 1996 - 2006
Usertech 1995 - 2006
User Technology Services (former Ceridian company) 1994 - 2006
digital equipment corporation 1985 - 1990
Skills
Oracle HR, PeopleSoft, Instructional Design, Training Delivery, End User Training, Instructor-led Training, Business Process, ERP, Technical Writing, Business Analysis, Captivate, Learning Management, Blended Learning, Software Documentation, Needs Analysis, Project Management, Process Improvement
Education
Georgia State University 1981 — 1983
Masters Business Administration, Decision Science
Kent State University
Andrea Botts Designs March 2014 - Present
Andrea Botts Designs January 2012 - February 2014
Education Management Solutions April 2009 - December 2011
Andrea Botts Designs January 2004 - December 2008
Siemens Healthcare April 2001 - January 2004
Usertech/Canterbury September 1996 - April 2001
Usertech 1996 - 2001
Vanstar March 1990 - September 1996
Skills
Instructional Design, Needs Analysis, Learning Management, Instructor-led Training, Technical Writing, E-Learning, PeopleSoft, Blended Learning, Software Documentation, Technical Training, Project Management, Consulting, Content Development, Employee Training, Organizational..., Training Delivery, Learning Management..., Visio
Education
Pennsylvania State University-Great Valley Graduate Center 1993 — 1998
M.Ed. (abd), Instructional Design
University of Wisconsin-Madison
B.A., Political Science
TouchSites Inc. January 2000 - Present
Jack Morton Worldwide December 1994 - December 1999
Keane September 1993 - December 1994
Usertech/Canterbury December 1984 - December 1993
Education
Dartmouth College 1978 — 1983
B.A., English
Manhasset High School
Self Employed 2003 - Present
Usertech/Canterbury 1995 - 2003
Skills
Technical Writing, E-Learning, Program Management, Process Improvement, Instructor-led Training, Needs Analysis, Employee Training, Instructional Design, Training, Project Management, Customer Service, Team Building, Strategy, Change Management, Software Documentation, Blended Learning
Education
Rutgers University-New Brunswick 1984 — 1988
Bachelor's Degree
IBM October 2012 - Present
IBM Security Systems January 2012 - November 2012
IBM Tivoli Software January 2010 - January 2012
IBM Internet Security Systems October 2006 - February 2010
Internet Security Systems December 2000 - October 2006
Interactive Media Corp. March 2000 - December 2000
Usertech/Canterbury July 1996 - March 2000
MascoTech Training & Visual Services (bought by MSX International) May 1994 - June 1996
Skills
Instructional Design, E-learning, Captivate, Technical Writing, FrameMaker, Network Security, IBM Security Products, Project Management, People Management, Process Development, Change Management, Computer Security, Software Documentation, Leadership, Instructor-led Training, Training, Strategy, Program Management, Training Delivery, E-Learning, Process Simulation, SaaS, Manuals, Management, Technical Training, Security, Employee Training, Learning Management..., Technical Documentation, Blended Learning, Needs Analysis, SnagIt, Enterprise Software, Cloud Computing, Content Development, Adobe Acrobat
Education
Oakland University
MA, Developmental Psychology (Human Development)
Wayne State University
BA, Psychology
Independent Contractor June 2015 - Present
GP Strategies Corporation February 2007 - June 2015
Usertech/Canterbury 1996 - 2007
Bridge Information Systems, Inc. 1994 - 1996
Programming Management Systems, Cap Gemini America 1992 - 1994
General Dynamics Corporation, Peabody Coal Company, Godar, Bender & Associates 1981 - 1992
Skills
Instructional Design, Needs Analysis, Curriculum Design, Curriculum Innovation, Curriculum Development, Curriculum Assessment, Training Program..., Training & Development, Training Course..., E-Learning, E-learning Modules, Blended Learning, Software Documentation
Education
Saint Louis University
Master of Arts Degree, Media Communication
Webster University
Bachelor of Arts Degree, Media Communication
Montage Diversity Consultants January 2006 - Present
University of Connecticut December 2001 - Present
Usertech/Canterbury May 2000 - December 2001
Education
University of Connecticut 2006 — 2008
Masters, Human Resources Management
Allstate IT Manager/Delivery LeadAllstate2007 - 2013
Usertech/Canterbury March 1991 - August 2002
Skills
SDLC, Business Analysis, Project Portfolio..., Risk Management, Process Improvement
Education
Eastern Illinois University 1986 — 1990
BS, Finance
County of San Diego February 2013 - Present
County of San Diego February 2007 - Present
Usertech/Canterbury 1998 - 2007
Skills
Learning Management..., PeopleSoft, Needs Analysis, Instructional Design, Training Delivery, Employee Training, Workforce Planning, Onboarding, New Hire Orientations, Software Documentation, Distance Learning, Learning Management, Technical Training, Technical Writing, Staff Development, Analysis, HRIS, Captivate, Program Management, Workshop Facilitation, Human Resources, Blended Learning, E-Learning, SharePoint, End User Training, Government, Leadership, HR Policies, Organizational..., Performance Management, Training
Education
Baldwin-Wallace College
Master of Arts (M.A.), Education
Ohio University
Bachelor of Science in Journalism, Journalism
Argonne National Laboratory August 2015 - Present
The CARA Group, Inc. October 2014 - July 2015
City Colleges of Chicago October 2002 - August 2014
Brocade 2000 - 2001
Whittman-Hart / marchFIRST 1999 - 2000
Usertech/Canterbury 1997 - 1999
Productivity Point International 1996 - 1997
Cincinnati Bell Information Systems 1993 - 1995
Skills
PeopleTools, Software Documentation, PeopleSoft, Change Management, Leadership, Business Process Mapping, Strategic Communications, System Testing, System Deployment, Development & delivery..., Instructional Design, Curriculum Development, ERP Implementations, Troubleshooting, Training, Analysis
Education
Northwestern University 2014 — 2014
Project Management for Professionals Certificate Program
University of Illinois at Chicago
Bachelor of Business Administration (B.B.A.)
University of Wisconsin-Madison
Business Administration and Management, General
DK&B January 2001 - Present
Explore.org July 2012 - Present
FEMA November 2008 - July 2009
ISIS Corporation October 1999 - January 2001
Usertech/Canterbury July 1998 - October 1999
Antarctic Support Associates January 1992 - January 1996
Skills
Technical Writing, SharePoint, Captivate, SAP, Microsoft Office, HTML, Oracle, Training & Development, CRM software, Adobe, APOLLO, Crystal Reports, Oracle Reports, Dreamweaver, Expedition, ISIS, Leverage, MAPCON, PeopleSoft, SQL
Education
Colorado State University
BA
ITC March 2010 - Present
Power Medical Interventions February 2005 - November 2009
Usertech/Canterbury January 1989 - February 2005
Forhan and Wakefield September 1987 - January 1989
Forhan and Wakefiled Group September 1984 - January 1987
Skills
Instructional Design, Instructor-led Training, Training Delivery, Process Improvement, Training, Quality Assurance, E-Learning, Project Management, Team Building, Team Leadership, Leadership, Cross-functional Team..., Continuous Improvement, Six Sigma, Software Documentation, Medical Devices, GMP, Lean Manufacturing
Education
State University of New York College at Plattsburgh
BS, Education
ADP October 2003 - Present
Usertech/Canterbury 1997 - 2003
Ricoh Corporation February 1987 - October 1997
Skills
Instructional Design, Needs Analysis, Instructor-led Training, E-Learning, Captivate, Training, Learning Management, Blended Learning
Education
Rutgers University-New Brunswick 1974 — 1977
BA, Communications
Novadebt 2001 - 2006
Usertech/Canterbury 1997 - 2001
Enslow Publishers, Inc. 1990 - 1997
Skills
Instructional Design, E-Learning, Proofreading, Copy Editing, Technical Writing, Editing, Creative Writing, Publishing, Content Management, Books, Content Development, History, Adult Education, Public Speaking, Non-fiction, Grammar, Manuscript, Newsletters, Text Editing, Chicago Manual, Web Editing, Freelance Writing, Fiction, Fact-checking, Creative Non-fiction
Education
Caldwell University 1997 — 1999
graduate studies, Liberal Arts
New York University 1988 — 1990
BA, History, Anthropology
Bryn Mawr College 1986 — 1988