VOLKSWAGEN CREDIT, INC
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VOLKSWAGEN CREDIT, INC Employees
Centurion Service Group May 2014 - Present
Software Development Professional June 2012 - May 2014
HSBC May 2012 - May 2014
VOLKSWAGEN CREDIT, INC March 2001 - January 2012
BUSINESS TECHNOLOGY GROUP, INC January 1990 - January 2001
SYSTEMS CONTROL February 1987 - May 1990
Skills
Microsoft Software..., Software Engineering, Programming, Web Development, Web Applications, Windows software..., .NET, C#, C#.Net, ASP.NET, ASP.NET MVC, SQL Server, Oracle, ASP.NET AJAX, Telerik, Telerik Web Controls, Telerik Controls, JSON, Entity Framework, Integration, Microsoft SQL Server, Windows Programming, Oracle SQL, SQL*Plus, Manufacturing, Hospital Information..., Information Systems..., Mortgage Lending, Mortgage Banking, Object Oriented..., Systems Analysis, software engi
Education
Elmhurst College 1987 — 1990
BS, Computer Science
University of Wisconsin 1984 — 1987
Computer Science, Accounting and Finance
Subaru of America January 2014 - Present
Manheim September 2012 - November 2013
Nissan North America June 2011 - September 2012
Nissan North America April 2009 - June 2011
Nissan North America July 2007 - April 2009
Wells Fargo Bank / Wachovia Dealer Services January 2003 - June 2007
Volkswagen Credit, Inc June 2001 - January 2003
GE Capital Fleet Services January 1997 - January 1999
General Motors Acceptance Corporation January 1990 - January 1997
Skills
Dealers, Automotive, Automotive Aftermarket, Vehicles, Automobile, Parts, Customer Satisfaction, Profit, Customer Retention, Forecasting, Continuous Improvement, Inventory Management, Market Planning, Operations Management, Process Improvement, Business Planning, Sales, Sales Management, Marketing, Leading Development..., Warranty, Dealer Management, Negotiation, Retail, New Business Development, Strategy, Business Development, Training, Sales Process, Marketing Strategy, Selling, Pricing, Fleet Management, Sales Operations, Purchasing, Finance, Automotive Repair, B2B, Aftersales, P&L, Automotive Parts, Competitive Analysis, Powertrain, Cross-functional Team..., Customer Service, Management, Leadership
Education
California State University-Hayward 1999 — 2001
Master of Business Administration (MBA), Marketing Management, 3.97
University of La Verne 1985 — 1988
Bachelor of Science (BS), Business Administration & Economics, 3.4
Merkle Land Company, LLC May 2014 - Present
Gage, Inc. March 2008 - Present
LifeLight Communications, Inc. November 2010 - July 2013
Volkswagen of America March 2005 - October 2007
Volkswagen Credit, Inc. August 1998 - March 2005
CBC Credit Services of ND 1995 - 1998
Skills
Teamwork, Business Analysis, Product Marketing, Insurance, Supply Chain Management, Forecasting, Human Resources, Marketing, Finance, Financial Analysis, New Business Development, Process Improvement, Social Media Marketing, Business Planning, Business Development, Leadership, Customer Retention, Retail, Customer Satisfaction, People Skills, Profit, Account Management, Sales, Credit, Online Advertising, CRM, Training, Strategic Planning, Recruiting, Team Building, Purchasing, Dealers, Marketing Strategy, Sales Management, Management, Automotive, Sales Operations, Vehicles, Analysis, Advertising, Budgets, Managerial Finance, Accounting
Education
North Dakota State University 1981 — 1985
Bachelor of Science, Business Administration
North Central University 1979 — 1981
Lake County Sheriff's Office March 2015 - Present
Herchenbach Mechanical August 2014 - March 2015
Volkswagen Credit inc February 2013 - August 2014
United States Marine Corps May 2008 - March 2012
Skills
Accounts Payable
Education
College of Lake County
Maxxsonics USA June 2015 - Present
Maek Records March 2015 - May 2015
Maek Records January 2015 - May 2015
Volkswagen Credit Inc. July 2014 - November 2014
ITW Brands June 2014 - July 2014
Camelback Ranch Baseball (Dodgers & White Sox Spring Training) March 2014 - March 2014
McHenry County EDC May 2013 - August 2013
Maxxsonics USA May 2011 - August 2012
Maxxsonics USA June 2009 - August 2010
Hidden Creek Aqua Park June 2007 - August 2008
Skills
Statistics, Microsoft Word, Microsoft Excel, PowerPoint, Teamwork, Forecasting, Excel, Word, Finance, Problem Solving, Leadership, Chemistry, Outlook, Analysis, Budgets, Social Media, Microsoft Office, Customer Service, Nonprofits, Telephone Skills, Stock Trading, Syspro, Cognos, Event Planning, Inventory Management, Inventory Analysis, Inventory Forecasting
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2015 — 2017
Master of Business Administration (M.B.A.), Finance & Entrepreneurship
Tulane University 2009 — 2013
BSM, Finance, General, Junior
Adlai E. Stevenson High School 2005 — 2009
GED, Chemistry, 3.7
Volkswagen Credit Inc April 2015 - Present
Volkswagen Credit Inc. December 2014 - Present
Volkswagen of America, Inc May 2012 - Present
HONDA FINANCIAL SERVICES January 2007 - May 2012
2005-2007 January 2007 - October 2007
Honda Financial Services January 2005 - January 2007
Skills
Credit, Banking, Credit Risk, Underwriting, Credit Analysis, Financial Analysis, Risk Management, Finance, Portfolio Management, Microsoft Excel, Customer Service, Financial Risk, Insurance, Process Improvement, Forecasting, Customer Retention, Customer Satisfaction
Education
University of Phoenix 2010 — 2012
MBA, Business Administration and Management, General, 3.00
University of Phoenix 2010 — 2012
MBA, MBA
Mississippi State University 1999 — 2003
School of Accountancy, 2003
Mississippi State University 1999 — 2003
School of Accountancy, 2003
Hyundai Capital America May 2014 - Present
Volkswagen Credit Inc. May 2007 - May 2014
Volkswagen Credit Inc. January 2000 - April 2007
Groupe Volkswagen France - Volkswagen Finance January 1998 - December 1999
Volkswagen Group Canada - VCCI March 1992 - January 1998
Skills
Customer Service, Financial Analysis, Banking, New Business Development, Business Development, Sales Management, Business Strategy, Strategy, Business Planning, Account Management, Marketing, Training, Competitive Analysis, Risk Management, Credit, Creativity
Education
Concordia University 1984 — 1987
Bachelor of Commerce (BCom), Major Marketing / Minor International Business
Pearlmark August 2015 - Present
LaSalle Investment Management July 2006 - August 2015
National Systems Corporation July 2005 - July 2006
Volkswagen Credit, Inc. March 2005 - July 2005
Skills
Real Estate, Investments, Project Management, Investor Relations, Marketing, Corporate Communications, Due Diligence, Presentation Design, Proposal Writing, Marketing Communications, Real Estate Financing, Commercial Real Estate, Corporate Real Estate, Real Estate Private..., Acquisitions, Financial Analysis, Dispositions
Education
University of Illinois at Urbana-Champaign 2000 — 2004
Bachelor's, English
Corcentric October 2014 - Present
SunTrust Bank April 2013 - October 2014
SunTrust Bank July 2012 - April 2013
ESPN OUTDOORS / BASS October 2008 - December 2010
TURNSTILE PUBLISHING CO January 2005 - October 2009
DOW JONES & COMPANY January 2001 - July 2004
WASHINGTON MUTUAL BANK May 2001 - January 2002
VOLKSWAGEN CREDIT, INC October 2000 - May 2001
United States Navy January 1998 - January 1999
United States Navy January 1996 - January 1997
Skills
Online Advertising, Budget, Project Planning, Strategy, Direct Marketing, Creation and..., Key Account Management, Budgets, Marketing, Customer Service, Sales, Account Management, Management, Leadership, Recruiting, Program Management, Product Development, Marketing Strategy, Human Resources, Training, Time Management, Coaching, CRM
Education
University of Phoenix 2007 — 2009
BA, Business Management
VW Credit, Inc. June 2012 - Present
Simply Soaps 2012 - 2013
Simply Soaps 2012 - 2013
Volkswagen Credit, Inc. November 2011 - May 2012
VW Credit, Inc. 2006 - November 2011
daimlerchrysler services 1995 - 2004
Chrysler Finanical 1995 - 2004
Chrysler Financial 1995 - 2004
Skills
Financial Reporting, Credit Risk, Financial Analysis, Risk Management, Automotive, Credit Analysis, Credit, Finance, Relationship Management, Forecasting, Loans, Underwriting, Portfolio Management, Process Improvement, Commercial Lending, Financial Modeling, Financial Services, Banking, Financial Risk, Business Planning, Management, Analysis, Competitive Analysis, Business Development, Negotiation, Business Strategy, Strategy, Leadership
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1996 — 1999
MBA, Marketing & Strategic Management
University of Pittsburgh 1991 — 1995
CAS, Political Science & Business
KPMG Leadership Institute
KPMG Leadership Institute
KPMG Leadership Institute
Nike February 2013 - Present
Genesis Financial Services June 2008 - December 2012
University of Portland Board of Directors 2011 - 2012
Genesis Financial Services June 2008 - April 2009
Volkswagen Credit, Inc 2000 - 2007
Volkswagen Credit January 2001 - January 2005
US Bank January 1999 - January 2001
US Bank January 1994 - January 1999
Skills
Credit, Call Center, Forecasting, Financial Analysis, Project Portfolio..., User Management, Credit Analysis, Banking, Credit Cards, Process Improvement, Vendor Management, Business Analysis, Team Building, Finance, Customer Satisfaction, Customer Service, Retail, Financial Services, Analysis, Management, Business Process, Outsourcing, CRM, Budgets, Program Management, Change Management, Call Centers, Mergers, Service Delivery, Governance, Team Management, Business Process..., E-commerce, Portfolio Management, Marketing, Strategy, Mergers & Acquisitions, Cross-functional Team..., Executive Management, Risk Management
Education
Minnesota State University, Moorhead 1996 — 1998
MBA, Business Administration and Management, General
Winona State University 1984 — 1988
Bachelor's degree, Business Administration and Management, General
American Bar Association January 2015 - Present
AkzoNobel October 2009 - May 2014
PA Consulting Group February 2007 - May 2009
Hewitt Associates December 2004 - November 2006
IKON Office Solutions October 2003 - July 2004
Volkswagen Credit, Inc. April 2002 - February 2003
Skills
Workforce Planning, HRIS, Applicant Tracking..., Coaching, Employee Benefits, Program Management, Organizational..., Change Management, Performance Management, Human Resources, Technical Recruiting, Onboarding, Talent Acquisition, Benefits Administration, Talent Management, Interviews, Payroll, Customer Service, PeopleSoft, Employee Training, Recruiting, Process Improvement, Project Management
Education
Salisbury University
BA, Liberal Studies
Volkswagen Credit, Inc. 2011 - Present
Chrysler Financial November 2005 - February 2010
DaimlerChrysler Financial Services March 2004 - November 2005
DaimlerChrysler Financial Services March 2003 - March 2004
DaimlerChrysler Financial Services February 2002 - March 2003
DaimlerChrysler September 1999 - February 2002
Skills
Performance Management, Organizational..., Analysis, Applicant Tracking..., Automotive, Benefits Administration, Budgets, Business Strategy, Career Counseling, Career Development, Change Management, Coaching, Conflict Resolution, Customer Service, Employee Benefits, Employee Engagement, Employee Relations, Employee Training, HR Policies, Human Resources, Instructional Design, Interviews, Labor Relations, Leadership, Leadership Development, Management, Microsoft Office, Negotiation, New Hire Orientations, Onboarding, Organizational..., PeopleSoft, Performance Appraisal, Performance Improvement, Personnel Management, Policy, Process Improvement, Program Management, Project Management, Recruiting, Social Influence, Sales, Staff Development, Strategic Planning, Strategy, Succession Planning, Talent Acquisition, Talent Management, Team Building, Team Leadership
Education
Wayne State University
MBA, Human Resources and Organizational Behavior
University of Central Florida
Bachelors of Science in Business Administration, Human Resources
Dixon Hughes Goodman LLP January 2015 - Present
Volvo Financial Services August 2012 - December 2014
Volvo Trucks North America July 2009 - August 2012
The Institute of Internal Auditors - Triad Chapter 2006 - 2010
Volvo Trucks, North America July 2007 - July 2009
IIA Triad Chapter 2007 - 2009
Volvo Financial Services June 2003 - July 2007
Volkswagen Credit, Inc April 2002 - June 2003
Wolinski & Company October 2001 - April 2002
Deloitte & Touche, LLP January 2001 - October 2001
Skills
Sarbanes-Oxley Act, Internal Controls, Auditing, Internal Audit, Financial Reporting, Financial Analysis, Accounting, Risk Assessment, Sarbanes-Oxley, Credit Risk, Risk Management, Corporate Finance, Credit, Financial Risk, Financial Audits, Forecasting, Finance, Financial Services, Financial Statements, Financial Accounting, External Audit, US GAAP, Fraud, Account Reconciliation, Process Improvement, Cash Flow, Variance Analysis, Analysis, Managerial Finance, IFRS, Cost Accounting, General Ledger
Education
University of North Carolina at Greensboro 1999 — 2000
MSA, Accounting, Masters Degree
University of North Carolina at Greensboro 1995 — 1999
Bachelor's degree, Accounting and Related Services
Kennedy Industries, Inc. April 2014 - Present
Volkswagen Credit Inc May 2013 - February 2014
TACOM/TARDEC 2010 - 2013
Skills
Customer Service, Customer Satisfaction, Leadership, Team Building, Time Management, Business Strategy, Administrative..., Microsoft Excel, Microsoft Word, Process Improvement, Project Management, Public Speaking, Sales, Multi Tasking, Communication, Management
Education
Rochester College 2012 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Macomb Community College 2009 — 2012
Associate's degree, Business Administration and Management, General
LifeMap August 2015 - Present
LifeMap March 2015 - Present
The Standard August 2013 - February 2015
PacificSource Health Plans August 2010 - October 2012
Farmers Insurance February 2004 - August 2010
Volkswagen Credit, Inc July 2003 - February 2004
YMCA of Columbia-Willamette October 2001 - February 2003
Skills
Microsoft Excel, Microsoft Word, Microsoft Outlook, PowerPoint, Microsoft Office, SharePoint, Customer Service, Social Media, Healthcare, Health Insurance, Stop Loss, Life & Health Insurance..., Property & Casualty..., Teamwork, Public Speaking, Written & Verbal..., Self-direction, Learning Quickly, Prioritize Workload, Customer Satisfaction, Outlook, Recruiting, Proofreading, Management, Training, Insurance, Leadership, Employee Benefits, Process Improvement
Education
Concordia University-Portland 2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
Portland State University 2001 — 2003
Bachelor of Arts (B.A.), Applied Linguistics
Zurich North America June 2014 - Present
Volkswagen Credit, Inc November 2013 - June 2014
Grant Thornton LLP June 2013 - November 2013
Volkswagen Credit September 2011 - June 2013
DSR Management April 2006 - June 2013
U.S. Cellular May 2010 - September 2011
DellLicense Technology Group 2008 - 2010
SurePayroll August 2007 - March 2008
T-Mobile April 2006 - August 2007
Skills
SQL, Unix, Informatica, Information Management, Business Intelligence, ETL, Oracle SQL, Databases, Data Warehousing, Data Analysis, Data Conversion, Toad, Rapid SQL, Web Applications, Client Server..., Teradata, Testing, SDLC, Agile Methodologies, Test Cases, Quality Center, User Acceptance Testing, Test Planning, Requirements Analysis, DB2, System Testing, Software Quality..., Regression Testing, Oracle, Visio, PL/SQL, QTP, Test Automation
Education
Texas A&M University-Kingsville 2003 — 2005
Master of Science (M.S.), Environmental Engineering Technology/Environmental Technology
Jawaharlal Nehru Technological University 1998 — 2002
Bachelor of Technology (B.Tech), Chemical Engineering
Volkswagen Credit, Inc April 2013 - Present
Aflac September 2012 - Present
Eclipse Manufacturing Inc May 2008 - Present
The University of Iowa September 2008 - May 2012
Skills
Problem Solving, Multi Tasking, Marketing Strategy, Business Planning, Internet, Microsoft Office, Writing, Microsoft Excel, Organization, Self-driven, Computers, Technology, Customer Service, Phone Skills, Customer Oriented, Group Work, Exceptional Listener, Committment, Teamwork, Social Skills, Customer Satisfaction
Education
University of Iowa 2008 — 2012
Bachelor of Arts (BA), Business Administration and Management, General
CVS Health August 2013 - Present
AbbVie (formerly Abbott Labs) May 2012 - April 2013
Volkswagen Credit Inc. February 2011 - April 2012
CACI International Inc (Department of Defense) November 2010 - January 2011
LifeLink Health Care September 2009 - October 2010
Teracore (Department of Defense) July 2007 - August 2009
ABN AMRO (Bank of America) February 2004 - June 2007
Northrop Grumman January 2000 - November 2001
Skills
PMP, Visio, Requirements Gathering, Business Analysis, MS Project, Portfolio Management, Databases, SDLC, Management, Leadership, Program Management, Requirements Analysis, Business Process, SharePoint, Cross-functional Team..., CRM, Project Portfolio..., Project Management, Agile Methodologies, Change Management, Quality Assurance, Business Process..., Consulting, Testing, Strategy, Project Planning, Analysis, SQL, Enterprise Software, Risk Management
Education
AMHP(Volunteer Work) 2009 — 2011
Volunteer work, Health Care Professionals
Guest Speaker (Volunteer work) 2010 — 2010
Roosevelt University 2008 — 2010
MBA, Management of Information Systems; Management
Northeastern Illinois University 2001 — 2003
M.S, Computer Science
Osmania University 1994 — 1998
B.E, Electronics and Communication Engineering
Villa Marie College (St. Anns College) 1991 — 1992
Associate's degree, Math, Physics, Chemistry
Rosary Convent High School 1983 — 1991
H.S Diploma
Jenny Craig 2015 - Present
Volkswagen Credit, Inc. May 2010 - October 2014
Home Impressions, LLC 2008 - June 2010
Chrysler LLC 2006 - 2008
DaimlerChrysler 2002 - 2006
DaimlerChrysler 1999 - 2002
Chrysler 1997 - 1999
Chrysler Financial Corporation 1991 - 1997
Chrysler 1990 - 1990
Chrysler 1990 - 1990
Skills
Customer Satisfaction, Process Improvement, Training, Cognos, Project Management, SQL, Program Management, Databases, Business Process, Cross-functional Team..., Analysis, Access, Management, Project Planning, Business Process..., Troubleshooting, Security, Data Warehousing, Visio, Business Analysis, SDLC, PeopleSoft
Education
Oakland University 1986 — 1990
Bachelor, Management Information Systems
Global Lending Services LLC July 2014 - Present
Global Lending Services LLC August 2012 - July 2014
Resurgent Auto Finance June 2007 - August 2012
VW Credit, Inc. 1999 - 2007
Volkswagen of America 1999 - 2007
Volkswagen Credit, Inc. 1999 - 2007
Ford Motor Credit Company June 1990 - September 1999
Skills
Credit Risk, Credit, Risk Management, Financial Analysis, Underwriting, Finance, Portfolio Management, Strategic Financial..., Executive Management, Asset Management, Banking, Business Development, Business Planning, Cash Management, Commercial Lending, Consumer Lending, Credit Analysis, Credit Cards, Due Diligence, Financial Modeling, Financial Risk, Financial Services, Forecasting, Insurance, Loans, Management, Managerial Finance, Mortgage Lending, Process Improvement, Strategic Planning, Treasury Management, Financial Planning
Education
Northeastern University - Graduate School of Business Administration 1997 — 1999
Master of Business Administration (MBA), Finance, General
Northwood University 1986 — 1990
BBA, Accounting
Volkswagen Credit, Inc. August 2011 - Present
DirectBuy of Rochester Hills August 2008 - August 2011
Applied Solutions, Inc. August 2007 - August 2008
DirectBuy August 2001 - August 2007
Skills
Account Management, Customer Service, Telecommunications, Management, Team Building, Microsoft Excel, PowerPoint, Recruiting, Sales, Sales Management, Call Centers, Customer Satisfaction, Leadership, New Business Development, Public Relations, Strategic Planning, Training, Coaching, Automotive, Public Speaking, Negotiation, Microsoft Office, Project Management, Team Leadership, Customer Retention, Time Management
Education
Baker College Center for Graduate Studies 2015 — 2018
Master of Business Administration (MBA), Business Administration and Management
Baker College of Auburn Hills 2005 — 2007
Bachelor of Business Administration (BBA), Organizational Leadership
HBR Consulting LLC April 2014 - Present
HBR Consulting LLC April 2010 - Present
Hildebrandt Baker Robbins April 2008 - April 2010
Hildebrandt Baker Robbins November 2006 - April 2008
Time Media Direct - A Division of Time Warner November 2005 - November 2006
Volkswagen Credit Inc. 2005 - 2005
Volkswagen Credit Inc. 2004 - 2005
Skills
Strategic Planning, Business Process..., Team Building, Strategic Sourcing, Benchmarking, Business Process..., Procurement, Process Improvement, Contract Management, Contract Negotiation, Financial Analysis, Business Strategy, Knowledge Management, Strategy, Outsourcing, Cross-functional Team...
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2003 — 2006
Masters, Finance and Strategy, Execution and Valuation
Carthage College
BA, Business Administration and Marketing
SLHS
Conservation Services Group February 2015 - Present
Conservation Services Group February 2014 - Present
Conservation Services Group July 2012 - February 2014
Conservation Services Group July 2008 - July 2012
Stuft Pizza Bar & Grill October 2007 - May 2008
Volkswagen Credit, Inc. July 2004 - April 2006
Skills
Customer Service, Management, Negotiation, Finance, Energy Efficiency, .NET, ASP.NET, PL/SQL, Oracle SQL, SQL Server, HTML/XML, Budget Preparation, Database Design, Data Analysis, IIS, TFS, Microsoft Office, Visual Studio, SQL, Oracle, Product Management, Agile Methodologies, Business Analysis, Visio, Problem Solving, C#, Relationship Management, Budgets, Sustainability, Microsoft SQL Server, Energy Audits, Integration, Leadership, Energy Management, Databases, Program Management, Energy Conservation, Analysis, Project Management, Software Documentation, MS Project, Access
Education
University of Oregon - Charles H. Lundquist College of Business 2000 — 2004
Bachelor's of Science, Business Administration
Volkswagen Credit, Inc. Region Risk AnalystVolkswagen Credit IncJanuary 2007 - Present
GMAC 1995 - 1998
Skills
Financial Analysis, Risk Management, Credit Risk, Process Improvement, Financial Reporting, Financial Modeling, Credit Analysis, Underwriting, Credit, Commercial Lending, Customer Satisfaction, Financial Risk, Relationship Management, Forecasting, Banking, Loans, Portfolio Management, Automotive
Education
University of Kentucky 1982 — 1986
Porsche Financial Services September 2008 - Present
Porsche Financial Services September 2000 - September 2008
Volkswagen Credit, Inc. 1992 - 2000
Skills
Dealers, Automotive, Sales, Customer Satisfaction, Vehicles, Profit, Sales Process, Customer Retention, Sales Management, Automobile, Automotive Aftermarket, Parts, New Business Development, Account Management, Negotiation, Sales Operations, Leadership, Marketing, Cross-functional Team..., Finance, Team Building, Retail, Competitive Analysis, Forecasting, Dealer Management, Pricing, B2B, Management, Business Planning, Business Strategy, Business Development, Inventory Management, Selling, Direct Sales, Market Planning, CRM, Marketing Strategy, Purchasing, Product Marketing
Education
University of Illinois at Urbana-Champaign 1987 — 2001
Bachelor of Arts (B.A.), Business/Corporate Communications
Volkswagen Credit, Inc June 2001 - February 2009
Volkswagen Credit, Inc October 2000 - June 2001
Volkswagen Credit, Inc June 1999 - October 2000
Volkswagen Credit, Inc January 1998 - June 1999
Education
Illinois State University
Bachelor of Sciences, Mass Communication; Print Journalism
Forward Health Group, Inc. February 2015 - Present
Volkswagen Credit, Inc. December 2006 - February 2015
Volkswagen Credit, Inc May 2001 - December 2006
Volkswagen Credit, Inc October 2000 - May 2001
Volkswagen Credit, Inc. August 2000 - October 2000
Pepsi Cola General Bottlers January 1998 - August 2000
Brite Site January 1995 - January 1997
Skills
Troubleshooting, Database Management, Microsoft SQL Server, Desktop Technician, Management, Business Analysis, Training, Database Admin, Analysis, SQL, Disaster Recovery, ITIL, Windows Server, Databases, Project Management, Change Management, Business Process, Software Documentation, Process Improvement, Data Migration, Database Administration, Database Design
Education
Columbia College 2007 — 2009
MBA, Business Management
Columbia College 2004 — 2006
BS, Computer Sciences
Keller Graduate School of Management of DeVry University
MPM - 1 class to completion, Project Management
Keller Business School of Management
Master's degree - 6 classes to completion, Networking and Communication Management
Leica Microsystems November 2013 - Present
Siemens Healthcare April 2010 - November 2013
Volkswagen Credit Inc. April 2008 - October 2009
Volkswagen Credit September 2006 - April 2009
Volkswagen Credit October 2002 - September 2006
Hewitt Associates May 2002 - October 2002
Hewitt Associates August 1999 - May 2002
Skills
Customer Service, Customer Satisfaction, Team Building, Process Improvement, Employee Training, Troubleshooting, HR Consulting, Call Center, Leadership, Management, Training, Call Centers, Coaching, Employee Benefits, Quality Assurance, Strategic Planning
Education
National Louis University 2007 — 2009
Bachelor of Science, Business Management
College of Lake County 1994 — 2006
Associates of Arts
Golden Lake Homes LLC November 2008 - Present
Volkswagen Credit Inc January 1997 - Present
Self Employed January 1984 - Present
Skills
Property Tax Appeals, Real Estate, Property Management, Residential Homes, Landlord, Forecasting, Appraisals, Real Estate Economics, Real Estate Transactions, Foreclosures, Real Estate Financing, Investment Properties, Real Estate Development, Valuation, Financial Analysis, Finance, Short Sales, Small Business, Disposition, Selling, Brokerage, Budgets, Negotiation, Property Tax, Investments, REO, Underwriting, Property, Investors, Rentals, Credit, Leases, Commercial Real Estate, Loans, Real Property, Sellers, Single Family Homes, Commercial Lending, Due Diligence, Mergers & Acquisitions, Condos, Portfolio Management, First Time Home Buyers, Entrepreneurship, Financial Modeling
Education
DePauw University 1981 — 1982
Music Business, Finance
University of Arizona
Farmers Insurance April 2013 - Present
Farmers Insurance December 2012 - April 2013
Farmers Insurance July 2012 - December 2012
AKUM Corporation September 2009 - July 2012
US Bank October 2006 - July 2012
Volkswagen Credit Inc December 2004 - September 2006
Skills
Customer Service, Multi Tasking, Typing, Ten-Key, Training, Writing, Microsoft Office, Microsoft Word, Microsoft Excel, OneNote, PowerPoint, Microsoft Publisher, Lotus Notes, Data Entry, Multi-Phone lines, Credit, microsoft powerpoint, Branch Banking, Sales, Time Management, Multi-line Phone, Insurance, Team Building, Underwriting, Leadership, Customer Satisfaction, Management
Education
Oregon Health and Science University 2005 — 2007
MPH, Public Health
Linfield College 1999 — 2003
BA, General Science
North Valley High 1995 — 1999
High School Diploma, High School/Secondary Diplomas and Certificates
Portland Community College
Medical Terminology
Oregon Department of Environmental Quality March 2011 - February 2013
Self-Employed Consultant September 2010 - March 2011
Volkswagen Credit, Inc May 2006 - June 2007
Volkswagen Credit, Inc. July 2002 - May 2006
Skills
Business Planning, Policy Analysis, Policy Planning, Budget Monitoring, Budget Forecasts, Planning Budgeting &..., Budget Constraints, Grant Coordination, Grant Preparation, Grant Monitoring, Project Management, Excel Pivot, Process Improvement, Operational Process..., Market Analysis, Statutes, Environmental Policy, Finance, Financial Analysis, Analysis, Management, Forecasting, Accounts Payable, Strategy, Accounting, General Ledger, QuickBooks, Budgets, Project Planning, Account Reconciliation, Negotiation, Conflict Management, Auditing, Business Process..., Policy, Training, Financial Reporting
Education
Portland State University 2008 — 2013
Bachelor of Science, Business Finance
Kelly Services February 2012 - Present
Volkswagen Credit Inc November 2010 - June 2011
Automotive Credit Corporation January 2009 - November 2010
Chrysler Financial November 2006 - January 2009
Chrysler Financial November 2004 - November 2006
Chrysler Financial April 2000 - November 2004
Skills
Credit, Call Center, Analysis, Credit Analysis, Customer Satisfaction, Automotive, Customer Service
Education
Walsh College of Accountancy and Business Administration 2012 — 2013
Present, Master's of Management
Northwood University 2000 — 2003
Bachelor's, Business Administration
Volkswagen Credit Inc. September 2007 - Present
Protiviti June 2004 - September 2007
Robert Half Technology August 2003 - June 2004
Capital Returns Inc. November 2000 - August 2003
Skills
ETL, Data Warehousing, Data Modeling, Oracle, MSQL, Informatica, C#, SQL Server, SQL, Databases, Database Development, PL/SQL, Data Warehouse..., Database Design, Agile, T-SQL, Stored Procedures, Performance Tuning, Oracle SQL, Data Analysis, Microsoft SQL Server, Agile Methodologies, VB.NET, Visual Basic
Education
Columbia College 2011 — 2015
Undergraduate, Computer Information Systems, 3.87
Highland Solutions January 2005 - Present
PharMEDium Healthcare 2004 - January 2005
Volkswagen Credit, Inc. 2003 - 2004
Stericycle 2002 - 2002
I.A. Rozen & Associates 2001 - 2002
Sumitomo Electric Carbide 1995 - 2001
Skills
Microsoft Word, Accounts Receivable, General Ledger, Accounts Payable, Payroll, QuickBooks, Microsoft Excel, Account Reconciliation, Invoicing, Customer Service, Cash Flow, Employee Benefits
Education
Oakton Community College 1995 — 1998
Associates, Accounting
Ohio University 1990 — 1993
Bachelor of Science, Sports Management, Minor in Business Administration
Volkswagen Credit, Inc. December 2014 - Present
Cedar Roofing Company LLC March 2010 - Present
Skills
Microsoft Office, Photoshop, Excel, Word, Customer Relations, Adobe, Logistics, Sales Support, Warranty Administration, Advertising, Filemaker Pro
Education
Carmel High School, Mundelein, Illinois 1999 — 2003
Eastern Illinois University
Communications, Corporate Communications
U.S. Bank March 2013 - Present
Come Rain Come Shine, Bridgetown Swing January 2009 - Present
Independent Contractor June 2006 - Present
Uptown Ballroom January 2011 - December 2011
Volkswagen Credit Inc June 2006 - May 2011
the Ballroom Dance Company June 2009 - January 2011
Volkswagen Credit Inc January 2006 - January 2011
Center for Continuous Improvement January 2006 - June 2006
Chehalem Youth and Family Services January 2005 - December 2005
Chehalem Youth and Family Services January 2001 - January 2005
Skills
Customer Service, Education, Event Management, West Coast Swing, Training, Process Improvement, Event Planning, Public Speaking, Microsoft Office, Outlook, Microsoft Excel, Coaching, Social Media, Social Networking, Microsoft Word, Team Leadership, PowerPoint, Team Building, Research, Editing
Education
Oregon State University 2004 — 2007
Bachelor of Science, Psychology
Oregon State University 2001 — 2004
Bachelors degree, psychology
Northwest Nazarene University 1994 — 1999
Bachelor of Science, Psychology and Theology
Volkswagen of America, Inc 2011 - Present
Volkswagen credit inc 2005 - 2011
Skills
Negotiation, Customer Service, Budgets, Vehicles, Sales Management, Microsoft Office, Strategic Planning, Automotive, Automobile, Profit
Education
University of Oregon 1998 — 2002
Bachelor of Science (BS), Business
Volkswagen Credit INC October 2012 - Present
Affina 2009 - 2012
Motorola 2005 - 2009
Skills
Oracle, Unix, Shell Scripting, Linux, Unix Shell Scripting, Solaris, C, ClearCase, Perl, C++, Java, TCP/IP, Android, GSM, Windows
Education
DePaul University
Master, Computer Science
Volkswagen Credit, Inc. September 2012 - Present
Imagination International March 2006 - July 2012
Education
University of Oregon
Bachelor of Science (BS), Mathematics
University of Oregon
Master's degree, Secondary Education and Teaching
Whitworth University
Mathematics Teacher Education
The Standard April 2013 - Present
Farmers Insurance January 2010 - November 2012
Volkswagen Credit, Inc. January 1998 - February 2009
Skills
Process Improvement, Troubleshooting, Insurance, Policy, Customer Service, Customer Satisfaction, Customer Retention, Employee Benefits, Program Management, Team Building
Education
Illinois State University 1988 — 1992
Bachelor of Science (B.S.), Mass Communication/Media Studies
Follett Higher Education Group August 2012 - Present
The College of American Pathologists May 1999 - August 2012
Volkswagen Credit Inc October 1996 - May 1999
Education
Judson University 1983 — 1986
Bachelor of Arts (BA), Computer and Information Sciences, General
University of Wisconsin-Madison 1979 — 1981
United Finance Co April 2007 - Present
Volkswagen Credit Inc. April 2001 - January 2006
United Finance Co May 1998 - February 2001
Skills
Budgets, Strategic Planning, Process Improvement, Pricing, Microsoft Excel, Competitive Analysis, Customer Retention, Loans, Forecasting, Sales Operations, Microsoft Office, Change Management, Financial Analysis, Profit, Sales Process, CRM, Sales Management, Sales, Business Planning, Account Management
Education
Iona College 1991 — 1995
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Silverton High School 1986 — 1990
Volkswagen Credit, Inc. May 2014 - April 2015
Redbox January 2013 - April 2014
Skills
Oracle Database, Microsoft SQL Server, Informatica, Sql server integration..., Team foundation server, Microsoft Test Manager, JIRA, HP Quality Center, Requirements Analysis, Visual Studio, TFS, Databases, SDLC, Agile Methodologies, Business Intelligence, Oracle, Testing, SQL, Quality Assurance
Education
The Maharaja Sayajirao University of Baroda