Experience
ITR Management   January 2015 - Present
Against the Grain Scholars   October 2012 - August 2015
Amtel, LLC  October 2009 - January 2015
Wireless Vision, LLC   January 2005 - June 2009
Wireless Vision, LLC   January 2004 - January 2005

Skills
Program Management, Leadership, New Business Development, Team Building, Business Development, Team Leadership, Account Management, Management, Retail, Sales Management, Sales, Selling, Wireless, P&L Management, Operations Management, P&L, Income Statement

Education
University of Cincinnati

Experience
Wireless Vision, LLC   Technology SpecialistVerizonOctober 2012 - Present

Skills
Quotas, Cellular Communications, Customer Experience, Customer Retention, Direct Sales, Mobile Devices, Sales Operations, Sales Process, Solution Selling, Telecommunications, Wireless, Call Centers, Cold Calling, Customer Satisfaction

Education
Purdue University
Bachelor of Arts (B.A.), Communication and Media Studies

Experience
Scott Credit Union  September 2014 - Present
CIO Services  May 2014 - September 2014
Federal Reserve Bank of St. Louis  March 2013 - March 2014
Scottrade  July 2012 - February 2013
Wireless Vision LLC  October 2010 - July 2012

Skills
Server Administration, Microsoft Exchange, Hyper-V, User Administration, Networking, Active Directory, Network Security, Technical Support, Computer Hardware, Wireless, CompTIA A+ Certification, CompTIA Network+, CompTIA Security+, Vendor Management, VMware, VPN, Troubleshooting, IBM Tivoli Identity..., Windows 7, DHCP, Software Documentation, Dell PowerEdge Servers, VMware ESX, Compellent, SAN, Red Hat Linux

Education
Missouri Baptist University   2005 — 2009
Bachelor of Arts (B.A.)

Experience
Wireless Vision, LLC   June 2010 - Present
Reddell Productions   January 2009 - August 2011
Sporting Kansas City  August 2010 - December 2010

Education
University of Kansas   2007 — 2011
Bachelor of Science, Liberal Arts & Sciences, Business, Communication Studies

St. Thomas Aquinas High School   2003 — 2007

Experience
Abbott  June 2015 - Present
Wireless Vision, LLC   January 2014 - June 2015
Best Buy  September 2008 - January 2014

Skills
Sales, Store Management, Customer Service, Retail Sales, Microsoft Office, Loss Prevention, Microsoft Excel, Time Management, Leadership, Management, Training, Customer Satisfaction, Inventory Management, Retail, Customer Experience, Visual Merchandising, Sales Management, Team Leadership, Customer Retention, Performance Management, Sales Operations

Education
McKendree University   2005 — 2012
Bachelor of Arts (B.A.), Psychology

McKendree University   2005 — 2012
Bachelor of Arts (B.A.), Psychology

Experience
Storm Group Entertainment, LLC   September 2015 - Present
Hyatt Regency  May 2014 - Present
(RED)   January 2015 - May 2015
United Way of Greater St. Louis  December 2013 - May 2014
Wireless Vision, LLC   December 2013 - May 2014
Best Buy  August 2012 - March 2014

Skills
Customer Service, Executive..., Time Management, Phone Skills, PowerPoint, Microsoft Word, Microsoft Office, Teamwork, Microsoft Excel, Facebook, Data Entry, Phone Etiquette, Food Service, Social Media, Retail, Customer Satisfaction, Sales, Inventory Management, Final Cut Pro, iMovie, iWeb, Photoshop, Photography, Music, photo, Editing, Event Planning, Social Networking, Blogging, Journalism, Advertising, Public Speaking, Twitter, Research, Event Management, Social Media Marketing, Public Relations, Press Releases, Video Editing, Marketing Strategy, Marketing Communications

Education
Full Sail University   2015 — 2016
Master’s Degree, Arts, Entertainment, and Media Management

Saint Louis University   2011 — 2015
Bachelor of Arts (BA), Communication and Media Studies

Belleville Township High School West   2007 — 2011
High School Diploma

Experience
Riverstone Communities LLC   June 2013 - Present
Wireless Vision LLC  December 2008 - June 2013
New Dimension Human Capital Solutions LLC   October 2005 - November 2008

Skills
Human Resource..., Recruiting, Human Resources, Benefits Administration, Talent Management, Applicant Tracking..., HRIS, Employee Relations, Onboarding, Performance Management, Talent Acquisition, Sourcing, Hiring, Succession Planning, Employee Benefits, New Hire Orientations, College Recruiting, FMLA, Interviews, Workforce Planning, Employee Engagement, Personnel Management, Career Development, Technical Recruiting, Job Descriptions, Employer Branding, Employee Handbooks

Education
University of Detroit Mercy   2002 — 2005
Masters, Industrial/Organizational Psychology

Experience
Stridepost   October 2013 - Present
Wireless Vision, LLC   January 2013 - September 2014
Wireless Vision, LLC   June 2012 - December 2012
T-Mobile  October 2011 - June 2012
Borders Group  July 2007 - September 2009
Borders  November 2006 - July 2007
Intel Corporation  1999 - 2003
Cloud 9 Interactive   1997 - 1997
Dailey and Associates  1995 - 1997
Italia Gal Advertising   1992 - 1995

Skills
Strategic Partnerships, New Business Development, Market Research, CRM, Team Leadership, Start-ups, Lead Generation, Marketing Management, Marketing, Strategic Planning, Digital Marketing, Program Management, Marketing Strategy, Strategy, Management, Advertising, Brand Development, Leadership, Budgets

Education
University of Michigan - Stephen M. Ross School of Business   1997 — 1999
MBA, Marketing

University of Michigan   1986 — 1990
BA, Psychology and Art History

Experience
Best Buy  November 2014 - Present
Wireless Vision, LLC   January 2014 - November 2014
Best Buy  October 2013 - January 2014
Best Buy  February 2013 - October 2013
Best Buy  January 2012 - February 2013
Best Buy  November 2011 - January 2012
Best Buy  July 2010 - November 2011

Skills
Loss Prevention, Multi-unit, Visual Merchandising, Inventory Management, Sales Operations, Sales, Multi-channel Retail, Training, Leadership, Cross-functional Team..., Profit, Employee Training, Inventory Control, Mobile Devices, Coaching, Customer Satisfaction, Multi-Unit

Education
Minnesota School of Business
Business Administration

Experience
Claire's Inc.   April 2015 - Present
Claire's Accessories  January 2015 - April 2015
Claire's Accessories  October 2013 - January 2015
Icing by Claires  June 2012 - October 2013
Icing by Claire's  November 2011 - June 2012
Claire's Inc.   September 2011 - November 2011
The Buckle  May 2011 - October 2011
Wireless Vision, LLC   May 2010 - June 2011

Skills
Loss Prevention, Merchandising, Retail Sales, Store Management, Visual Merchandising, Driving Results, Shrinkage, Store Operations, Merchandise Planning, New Store Openings, Apparel, Fashion, Retail, Time Management, Trend Analysis

Education
Stephens College   2008 — 2012
Bachelor of Fine Arts, Fashion Communication

Experience
Savio House  November 2014 - Present
Gender Identity Center   August 2014 - April 2015
Colorado Coalition for the Homeless  August 2013 - May 2014
Wireless Vision, LLC   January 2013 - April 2014
Sprint  February 2011 - January 2013
AT&T  May 2007 - February 2009

Skills
Microsoft Office, Customer Service, Customer Satisfaction, Sales Management, Sales, Coaching, Academic Writing, Empathy, Therapeutic Listening, Listening to customers, Clinical Research, Market Research, Customer Experience, Direct Sales, Sales Operations, Sales Process, Call Centers, Training, Interviews, Customer Retention, Cold Calling, Management

Education
University of Alaska Anchorage   2011 — 2014
Master's Degree, Clinical Counseling

University of Alaska Anchorage   2005 — 2014
Bachelor of Arts (B.A.), International/Global Studies and German Language

Ruprecht-Karls-Universität Heidelberg   2009 — 2009
Bachelor's Degree, German Language and Literature, Economics, Junior Year

Experience
YellowDog Productions LLC   February 2015 - Present
Picaword   May 2014 - Present
Foundry Art Centre  June 2014 - February 2015
Wireless Vision, LLC   April 2013 - June 2014
T-Mobile  April 2013 - June 2014
Evolve Digital Labs  January 2014 - May 2014
Interactive Media Web Design Firm   August 2013 - May 2014

Skills
Sales, Adobe Creative Suite, Illustrator, Photoshop, Video Editing, Audio Editing, CSS3, HTML 5, Personal Branding, Social Media, Digital Marketing, SEO, Technology, Graphic Design, CSS, Dreamweaver, Social Networking, Microsoft Office, Facebook, Social Media Marketing, WordPress, Blogging, Web Design, HTML5

Education
Lindenwood University   2010 — 2014
Bachelor of Arts (BA), Interactive Media and Web Design

Experience
Ferguson Superstore   May 2014 - Present
AT&T  October 2013 - May 2014
Wireless Vision, LLC   October 2011 - September 2013
Caritas St. Elizabeth's Medical Center   January 2010 - September 2010
Zero Gravity Gymnastics   2004 - 2006

Skills
Clinical Research, Healthcare, Cpr Certified, Hospitals, Microsoft Word, PowerPoint, Research, Laboratory, Rehabilitation, Leadership, Training, Data Entry, Customer Service, Microsoft Excel, Microsoft Office, Outlook, Data Analysis, Sales, Time Management, Team Building, Team Leadership, Process Scheduler, Recruiting, Coaching, Management, Teamwork, Inventory Management, Telephone Skills, Leadership Development, Merchandising, Cold Calling, Cellular Communications, Customer Experience, Hiring, Troubleshooting, Visual Merchandising, Administrative..., Employee Training, Inventory Control, Customer Satisfaction, Customer Retention, Store Management, Driving Results, Profit, Loss Prevention, Quotas, Interviews, Product Knowledge, P, POS

Education
Northeastern University   2006 — 2011
Bachelor of Science (B.S.), Behavioral Neuroscience

Northeastern University   2006 — 2011
Behavioral Neuroscience

Experience
Lowe's Companies, Inc.   April 2015 - Present
Wireless Vision, LLC   October 2012 - February 2015
Catcorp/T-Mobile   October 2011 - October 2012
T-Mobile  September 2009 - June 2011
Aldi, USA Inc   September 2004 - April 2009

Skills
Retail Sales Experience, Multi-unit Retail..., Shrink Management, New Store Set Up, Retail Sales Analysis, Markdown Optimization, Retail Replenishment, Trend Awareness, Merchandise Planning, New Store Development, Opening New Stores, Cross Merchandising, Training, Customer Service, Recruiting, Leadership Development, P, Driving Results, Visual Merchandising, Loss Prevention, Coaching, Management, Leadership, Sales, Customer Retention, Customer Experience, Retail, Store Management, Quotas, Hiring, Cellular Communications, Inventory Management, Account Management, Multi-Unit Management, Shrinkage, Merchandising, People Development, Interviews, District Management, New Store Openings, Store Operations, Profit, Multi-unit, Customer Satisfaction, Retail Sales

Education
University of Arizona   1999 — 2004
Bachelor of Arts (B.A.), Psychology

Experience
Hines  December 2014 - Present
Hudson  November 2013 - Present
PCAOB  July 2014 - November 2014
MediaVest  November 2013 - June 2014
Abbott Smith Associates (company closed)   February 2013 - October 2013
Panda Restaurant Group  August 2012 - January 2013
Wireless Vision, LLC   September 2010 - August 2012
U.S. Cellular   December 2006 - September 2010
Midwest Airlines  October 2005 - November 2006
Air Wisconsin Airlines  September 2004 - September 2005

Skills
Applicant Tracking..., Recruitment Training, Recruiting, Management, Human Resources, Strategic Sourcing, Strategic Planning, Performance Management, Sourcing, High Impact..., Talent Acquisition, College Recruiting, Employee Relations, Executive Search, Hiring, Interviews, Onboarding, Employee Benefits, Talent Management, New Hire Orientations, Screening, Benefits Negotiation, Employer Branding, Employee Engagement, Internet Recruiting, Training, Leadership, Temporary Placement, Program Management, Vendor Management, Deferred Compensation, Personnel Management

Education
National Louis University   1999 — 2001
MS, Human Resources

The University of Kansas   1992 — 1997
BGS, Communications

Experience
Comcast  November 2013 - Present
U.S. Cellular   February 2011 - May 2013
Clearwire  September 2010 - December 2010
Wireless Vision, LLC   August 2007 - September 2010
Talk is Cheap Inc   April 2001 - July 2005

Skills
Wireless, Sales Management, Cellular Communications, Sales Operations, Strategic Planning, Indirect Channel Sales, Multi-unit Retail..., Marketing Strategy, Retail, Sales, Territory..., Management Consulting, Business Transformation, Customer Service, Building High..., Sales Process..., Sales Management..., Multi-channel Retail, Cross Functional..., Strategy Execution, Android, Leadership, Customer Experience, Forecasting, Customer Retention, Management, Entrepreneurship, B2B, Customer Satisfaction, Inventory Management, Account Management, Direct Sales, Sales Process, Telecommunications, Cold Calling, Selling, Merchandising, Call Centers, Store Management, Training, Team Building, Recruiting, Start-ups, Sales Effectiveness, Business Development, Strategy

Education
University of Illinois at Urbana-Champaign
Bachelor of Science, Integrative Biology

Experience
US Bank Home Mortgages  October 2012 - Present
Wireless Vision, LLC   December 2006 - July 2011
US Cellular-Answer Wireless  July 2005 - September 2006
Mastor Telecom   August 2003 - July 2005
Applebee's  January 2000 - October 2003
Taco Bell  October 1992 - December 1999

Skills
Coaching, Customer Experience, Account Management, Customer Retention, Customer Satisfaction, Customer Service, Direct Sales, Hiring, Retail, Sales, Sales Management, Strategic Planning, Team Building, Team Leadership, Training, Wireless, Time Management, Management

Education
University of Missouri-Saint Louis   1997 — 1999
Mass Communications

Southern Illinois University, Edwardsville   1995 — 1997
Mass Communications

Experience
LevelSet Solutions  March 2012 - Present
LevelSet Solutions  May 2011 - March 2012
Wireless Vision, LLC   October 2009 - October 2010

Skills
Google Analytics, Google Adwords, Social Media, Social Media Marketing, Reporting & Analysis, Microsoft Office, Content Marketing, Account Management, Client Communication, Facebook, Adobe Creative Suite, Advertising, WordPress, Analytics, Online Marketing, Digital Marketing, Marketing, Online Advertising, Marketing Strategy

Education
Michigan State University   2005 — 2009
Bachelor's Degree in Communication, Advertising

Farmington High school   2001 — 2005

Experience
CarMax  November 2014 - Present
hhgregg  September 2012 - March 2014
Wireless Vision, LLC   November 2010 - July 2012
US Cellular  January 2006 - August 2007
Verizon Wireless  January 2005 - November 2005
Sprint Nextel  July 2001 - January 2005
Air 1 Wireless   2000 - 2001

Skills
Activations, Retail Management, Customer Experience, Wireless, Sales Management, Daily Operations, Customer Retention, Cellular, Product Knowledge, Retail, Merchandising, Inventory Control, Customer Satisfaction, Hiring, Sales Operations, Customer Service, Wireless Products, Sales Growth, Action Plans, Coaching, Customer Focus, Consultative Selling, POS, Call Center, Quotas, Telephone Skills, Scheduling, Loss Prevention, Customer Relations, Recruiting, Sales, Selling, Cold Calling, Store Management, Store Operations, Time Management, Training, Visual Merchandising, Call Centers, Management, Human Resources, Marketing Strategy, People Development, Process Scheduler, Income Statement, Employee Training, Multi-unit, Inventory Management, Retail Sales, Profit

Education
University of Phoenix   2009 — 2012
Associate's degree, Business Administration, Management and Operations

Experience
T-Mobile  August 2012 - Present
Wireless Vision, LLC   April 2012 - July 2012
Levin Tire and Service Center   September 2011 - April 2012
Cricket Communications  January 2009 - September 2011
The Servant's Heart   January 2005 - October 2009
Verizon Wireless  November 2004 - August 2008

Skills
Recruitment/Retention, Sales Management, Talent Development, Inside Sales, Sales Process, Change Management, Team Leadership, Situational Leadership, Leadership Development, Targeted Selection, Talent Management, Customer Service, Retail, Management, Sales Operations, Customer Retention, Direct Sales, Sales, Leadership, Telecommunications, Recruiting, Team Building, Coaching, Customer Satisfaction

Education
Current Technologies   2001 — 2001
MCP, Enterprise Network Management

Purdue University Calumet   1999 — 2001
Computer Information Systems

Griffith High School   1994 — 1999
High School Diploma, General Studies

Experience
A Clear View Window Cleaning   April 2014 - Present
Vector Marketing  August 2013 - Present
Melaleuca:The Wellness Company  July 2013 - Present
Goodwill-Easter Seals Minnesota  April 2015 - June 2015
Wireless Vision, LLC   November 2013 - February 2014
Massage Retreat and Spa  March 2013 - May 2013
Ramsey County Care Center  March 2011 - July 2011
Quixtar then later renamed much to my disappointment Amway   February 2000 - November 2010
Ramsey County  January 2010 - June 2010
Fish Window Cleaning  April 2008 - August 2009

Skills
Marketing, Sales, Coaching, Social Media, Team Building, Event Planning, Public Speaking, Small Business, Nutrition, Customer Service, Proactive self-starter, Leadership, Entrepreneurship, Social Networking, Social Media Marketing, Direct Sales, Time Management, Therapeutic Massage, Sales Management, Marketing Strategy, Public Relations, Wellness, Training, Personal Development, Leadership Development, Online Marketing, Advertising, Marketing Communications, Event Management, Email Marketing, Team Leadership, Retail, Online Advertising, Sales Presentations, Cold Calling, Lead Generation, Sales Process, Business Development, Account Management

Education
Minnesota School of Business   2012 — 2013
Associate of Arts and Sciences (A.A.S.), Massage Therapy/Therapeutic Massage

Bethel University   1998 — 1999
Business Marketing

Experience
Mount Carmel Health System  May 2015 - Present
Brightstar Corp.  April 2014 - March 2015
Gate Gourmet  August 2012 - March 2014
Wireless Vision, LLC   November 2010 - August 2012
US Cellular  January 2009 - November 2010
Gate Gourmet  July 2008 - January 2009
EHS Hospitality  October 2007 - July 2008
Campbell Hospitality Group   March 1997 - February 2008
Patrice and Associates Franchising Inc  2003 - 2005
macaroni grill  1993 - 1996

Skills
Interviewing, P&L, Talent Acquisition, Hiring, Employee Relations, Performance Management, Talent Management, Coaching, Workforce Planning, Employment Law, Strategic Planning, Customer Service, Vendor Management, HRIS, College Recruiting, Sourcing, Applicant Tracking..., Labor Relations, Employer Branding, Benefits, Recruitment/Retention, Full-cycle Recruiting, Succession Planning, Budgeting, Budgets, Recruiting, Temporary Placement, Training, Onboarding, Technical Recruiting, Leadership, Taleo, Employee Benefits, Personnel Management, Strategy, Interviews, Human Resources, Income Statement, Management, Executive Search, Benefits Administration, Team Building, Internet Recruiting, Screening Resumes, Screening, Employee Engagement, New Hire Orientations, CRM, Benefits Negotiation, Employee Training

Education
Capella University
MBA, Human Resources Management

Purdue University
Bachelor Science, Restaurant, Hotel, Institutional Management

Experience
Brightstar  May 2014 - Present
Brightstar Corp.  September 2013 - May 2014
vRide  February 2013 - September 2013
Wireless Vision, LLC   May 2010 - December 2012
US Cellular  October 2009 - May 2010
US Cellular  October 2006 - October 2009
U.S. Cellular   December 2003 - October 2006
T-Mobile  September 2002 - December 2003
Avis Budget Group  November 1996 - September 2002

Skills
Workforce Planning, Employee Relations, Employee Engagement, Employer Branding, Training Delivery, Curriculum Development, Sales Management, Sales Operations, Vendor Management, Vendor Selection, Recruiting, Development Of Employees, Employee Communications..., Benefits Negotiation, Employee Benefits, Profitable, Employee Recognition, Employment Law..., Organizational..., Organizational Structure, Strategy, Supplier Evaluation, Talent Acquisition, Talent Management, Applicant Tracking..., Cross-functional Team..., Human Resources, Personnel Management, Management, Training, Sourcing, Contract Negotiation, Hiring, Team Building, Leadership, College Recruiting, Forecasting, Performance Management, Leadership Development, Customer Satisfaction, Operations Management, Onboarding, Cold Calling, B2B, Customer Retention, Sales, Employee Training, Retail, Selling, P&L Management

Education
Capella University   2012 — 2013
Master's Degree

Capella University
Bachelor’s Degree

Experience
AT&T  November 2014 - Present
CDW  February 2013 - Present
Cardenas Marketing Network  September 2011 - December 2012
Wireless Vision, LLC   February 2009 - November 2012
Univision Communications, Inc.   March 2006 - June 2009
Handle Bars Gym II   January 2004 - June 2007

Skills
Leadership, Sales, Training, Event Planning, Microsoft Office, Team Leadership, Customer Satisfaction, Social Networking, Goal Oriented, PowerPoint, Account Management, Cold Calling, Customer Service, Team-oriented, Time Management, Public Speaking, Interpersonal..., Marketing, Social Media Marketing, Customer Retention, Direct Sales, Sales Presentations, Event Management, Sales Management, Spanish, Marketing Strategy, Recruiting, Team Building, Market Research, Sales Process, Business Development, Product Marketing, Bilingual, Delegate Management, Highly Ambitious, Outlook, Advertising, Marketing Communications, Social Media, Diversity, Competitive, B2B, B2C, Management, Retail

Education
Robert Morris University - Illinois   2012 — 2014
Bachelor of Business Administration (BBA), Concentration in Management & Marketing

Experience
Texas Department of Motor Vehicles  October 2014 - Present
TxDSHS   2012 - 2014
Texas Department of Aging and Disability Services  October 2010 - October 2012
East Saint Louis Park District Police Department   January 2002 - March 2012
Wireless Vision, LLC   July 2009 - March 2010
U.S. Cellular   July 2007 - May 2009
City of Alorton, IL   April 2006 - May 2009

Skills
CPR Instructor, PMAB Instuctor, State of Texas Training..., MOAB Instructor, Self Defense and..., Detective, Employee Training, Coaching Staff, Strategic Planning, Investigation, Contract Management, Instructor-led Training, Territory Management, Territory..., Asbestos Inspector, Asbestos Investigator, Asbestos Management..., Training, Team Building, Enforcement, Community Outreach, Staff Development, Public Speaking, NCIT CLEAR Investigaor..., Fraud, Criminal Investigations, Evidence, Surveillance, Criminal Justice, Patrol, Cpr Certified, Police, Protection, Policy, Crime Prevention, Firearms, Internal Investigations, Government, Security Management, Undercover, Intelligence Analysis, Police Training, Field Training Officer, Interrogation, Evidence Collection, Identity Theft, Criminal Intelligence, Background Checks, Tactical Operations, Criminology

Education
American InterContinental University   2013 — 2016
Bachelor of Science (BS), Criminal Justice/Law Enforcement Administration

University of Phoenix   2011 — 2013
Criminology

Lane College   1985 — 1986
Pre-Med

Experience
Brady Corporation  August 2015 - Present
Thomson Reuters  June 2014 - June 2015
Wireless Vision, LLC   February 2013 - May 2014
Wireless Vision, LLC   November 2011 - February 2013
Macy's  November 2009 - January 2012
FedEx Ground  April 2008 - March 2009
FedEx Ground  September 2007 - April 2008

Skills
Strategic Planning, Microsoft Office, Sales, Training, Leadership, Customer Service, Strategy, Project Planning, Troubleshooting, Quality Assurance, Retail, Customer Satisfaction, Inventory Management, Sales Management, Team Leadership, Customer Experience, Account Management, Management, Microsoft Excel, CRM

Education
University of Missouri - St. Louis   2003 — 2008
BSBA, International Business, Economics

Experience
VCNA Prairie Inc.  July 2015 - Present
VCNA Prairie Inc.  July 2014 - Present
Wireless Vision, LLC   January 2011 - June 2014
EXPRESS  November 2009 - January 2011
Century 21 House of Sales   February 2007 - October 2008

Skills
Customer Service, Sales, Microsoft Office, Microsoft Excel, PowerPoint, Bilingual-English/Spanis..., Administrative..., Retail, Customer Satisfaction, Inventory Management, Spreadsheets, Administration, Microsoft Word, Cashiering, Typing, Outlook, Team Building, Receptionist Duties, Data Entry

Education
Governors State University   2013 — 2016
Bachelor's Degree, Social Work, Junior

Northwestern College   2007 — 2013
Associates, Business administration

Moraine Valley Community College   2005 — 2007

Experience
AT&T  September 2014 - Present
T-Mobile  April 2013 - August 2014
Diamond WirelessPerimeter Mall   October 2011 - April 2013
Wireless Vision, LLC   January 2012 - March 2013
Diamond WirelessPerimeter Mall   October 2011 - March 2013
Gwinnett Place Mall   March 2007 - June 2010
Gwinnett Place Mall   March 2007 - June 2010
LA Fitness  January 2007 - May 2007
LA Fitness  January 2007 - May 2007
D.T.L.R.Gwinnett Place Mall   December 2005 - June 2006

Skills
Data Entry, Customer Service, Retail, Sales Management, Inventory Management, Sales Operations, Leadership, Social Networking, Social Media, Microsoft Word, Customer Satisfaction

Education
Central Gwinnett High School
High School Diploma

Central Gwinnett High School
High School Diploma

Georgia Perimeter College

Georgia Perimeter College

Experience
CNA Insurance  July 2015 - Present
Enlivant  February 2014 - July 2015
Kellogg Company  January 2012 - January 2014
The Wellington Group Inc.   April 2011 - December 2011
Wireless Vision, LLC   June 2010 - April 2011
U.S. Cellular   November 2006 - 2010
Careerbuilder.com  September 2005 - November 2006
Walgreens  April 2000 - September 2005
Technisource  April 1997 - April 1999

Skills
Recruiting, Talent Acquisition, Leadership, Management, Technical Recruiting, Applicant Tracking..., Human Resources, Strategic Sourcing, Talent Management, Contract Negotiation, Sourcing, Program Management, Training, Leadership Development, Onboarding, Vendor Management, Taleo, Interviews, Job Fairs, Internet Recruiting, Screening Resumes, Temporary Placement, Employee Relations, Workforce Planning, Performance Management, Cold Calling, Benefits Negotiation, Hiring, Resume Writing, HRIS, Contract Recruitment

Education
Ripon College   1992 — 1996
BA, History, Theatre

Experience
Neuhoff Communications  August 2015 - Present
SoTel Systems  January 2015 - August 2015
Interface Security Systems  March 2014 - June 2014
Wireless Vision, LLC   December 2010 - October 2013
Sprint  December 2007 - December 2010
Sprint  November 2006 - January 2008
Wicks Aircraft Supply   March 2005 - November 2006
B&K Delivery   August 1996 - March 2005
O'Neil Software Electronics   1990 - 1991

Skills
Sales Management, Account Management, Management, Customer Service, Retail, Cold Calling, Sales, Customer Satisfaction, Marketing, Sales Operations, Consulting, Recruiting, Wireless, Call Centers, Telecommunications, Team Leadership, Selling, Strategy, Training, Leadership, Customer Experience, Sales Process, Program Management, Coaching, Direct Sales, Marketing Strategy, Customer Retention, Negotiation, Solution Selling, Time Management, Forecasting, Salesforce.com, B2B, Mobile Devices, Strategic Partnerships, CRM, Business Development, Cross-functional Team..., Team Building, Hiring, Sales Presentations, Inventory Management, New Business Development, P&L Management, Contract Negotiation, Store Management, P&L, Vendor Management, Product Marketing, Operations Management

Education
California State University-Long Beach   1991 — 1993

The University of Texas at El Paso   1990 — 1991
Business Administration and Management, General

Experience
Accela  2015 - Present
Decade Software Company, LLC  2014 - 2015
Panera Bread  2014 - 2014
Motorola  2013 - 2014
Wireless Vision, LLC   2012 - 2013
Cricket Communications  2008 - 2012

Skills
Sales, E-commerce, Customer Service, Leadership, Mobile Devices, Requirements Gathering, Data Analysis, SQL, Database Systems, Supply Chain Management, Data Conversion, Crystal Reports, SQL Server Management...

Education
Columbia College
Bachelors Degree, Management Information Systems (MIS)

Columbia College
Associate's Degree, Business Administration and Management

Belleville Township High School East
High School Diploma

Experience
Ross County Banking Center   March 2015 - Present
PNC  July 2014 - January 2015
Huntington National Bank  March 2012 - July 2014
Petland Inc.  April 2011 - March 2012
Wireless Vision, LLC   June 2010 - April 2011
North Pointe Conference Center and Hotel   December 2008 - June 2010
The Laptop Guy  September 2008 - March 2009
The Old Canal Smokehouse   June 2007 - June 2008

Skills
Public Relations, Outstanding Customer..., Short Sales, Sales, Retail, Microsoft Word, Microsoft Excel, Outlook, Retail Sales, Banking, Time Management, Teamwork, Cold Calling, Sales Presentations, Microsoft Office, Customer Service, Event Management, Team Leadership, Training, Inventory Management, Public Speaking, Salesforce.com, Employee Training, Direct Sales, Team-oriented, Finance, Loans, Mortgage Lending, Customer Experience, Sales Management, Leadership, Team Building

Education
Ohio University   2002 — 2006
Bachelors, Political Science

Experience
Apple  January 2015 - Present
Wireless Vision, LLC   November 2011 - December 2014
Core Wireless, LLC   November 2010 - November 2011
T-Mobile  May 2009 - November 2010
The Mobile Solution  2007 - May 2009

Skills
Cellular Communications, Wireless, Sales, Telecommunications, Retail, Direct Sales, Customer Retention, Customer Service, Sales Operations, Customer Experience, Sales Management, Sales Process, Retail Sales, Account Management, Customer Satisfaction, Mobile Devices

Education
Milwaukee Area Technical College
Computer Programming/Programmer, General

University of Wisconsin-Milwaukee

Experience
Rosin Eye Care   December 2013 - Present
Rosin Eyecare  December 2013 - August 2014
RMK Management Corporation  February 2013 - June 2013
Village Green  November 2011 - November 2012
Wireless Vision, LLC   June 2011 - November 2012
Dance  2011 - 2012
Elite Athletics  November 2010 - April 2011
Dillards  February 2010 - September 2010
EXPRESS  August 2009 - February 2010

Skills
Management, Sales Management, Property Management, Sales, Copying, Event Planning, Coordinate Meetings, Computer Science, CPOE, Modern Dance, POS, Dance Education, Customer Retention, Appointment Scheduling, Customer Service, Jazz Dance, Contemporary Dance, Hip-Hop Dance, Leases, Team Building, Modeling, CSR / Customer Service..., Order Entry, Basic Office Skills, Training and Development, Conference Room Setup..., Conference Call..., Pos System, PowerPoint, Microsoft Excel, Social Media

Education
Columbia College Chicago   2007 — 2008
Dance and Business

Rockwood Summit High School   2003 — 2007
Diploma, General Studies

Experience
Wireless Vision, LLC   2011 - 2012
RadioShack  July 2011 - October 2011
Wireless NOW Inc.  October 2010 - June 2011

Skills
Photography, Sales, Wireless, Personal Development, Keen Listener, Interpersonal Skill, Leadership, Cellular Communications, Poker, photo development, Photoshop, Microsoft Word, Microsoft Office, Microsoft Excel, Environmental Awareness, Fantasy Football, Research, Communication, Learning Quickly, Works well with a team, Problem Solving, Organized Multi-tasker, Maintaining A Positive...

Education
Kishwaukee College   2008 — 2009
Associate of Science (A.S.), Psychology

Northern Illinois University   2007 — 2008

Waubonsee Community College   2006 — 2007

Experience
American Hotel Register Company  March 2015 - Present
Sears Holdings Corporat   June 2014 - March 2015
Sears Holdings Corporation  March 2013 - June 2014
Wireless Vision, LLC   July 2012 - March 2013
Wireless Vision  October 2009 - July 2012

Skills
Sales, Management, Sales Operations, Inventory Control, Leadership, Assortment Optimization, Inventory Analysis, Strategic Planning, Inventory Management, Forecasting, Customer Satisfaction, Customer Service, Retail, Microsoft Office, Training, Process Improvement, Sales Management, Microsoft Excel, Time Management, Analysis, Team Leadership, Merchandising, Store Management, Team Building, Cross-functional Team...

Education
Robert Morris University - Illinois
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Brother Rice High School   2001 — 2005

Experience
Social Tact Media, LLC   March 2012 - Present
Bank of America  2011 - 2012
Wireless Vision, LLC   2010 - 2011
Enterprise Rent-A-Car  2000 - 2010

Skills
Content Management, Social Media Marketing, Social Media Strategist, Online Reputation..., Facebook Marketing, Blog Marketing, Account Management, Account Management..., Account Executives, Customer Service..., Operations Management, Coaching, Sales&Marketing, Business Management..., Professional Services, Mentoring, Project Management, Media Guides, Print & Electronic..., P & L Ownership, Sales Growth, Cost-savings, Social Media, Web Marketing, P&L Management, Small Business, New Business Development

Education
Friends University   2002 — 2004
Master of Science (MS), Business Administration and Management, General

Missouri Southern State University   1998 — 2000
International Business & Marketing, Business Administration and Management, General

Ellsworth Community College   1996 — 1998
Associate of Arts (AA), Entrepreneurship/Entrepreneurial Studies, 3.2

Experience
Asurion  May 2014 - Present
Wireless Vision, LLC   2011 - May 2014
American Traffic Solutions, Inc.   2007 - 2011
American Traffic Solutions ( ATS )   2007 - 2011
American Traffic Soultions (ATS)   2007 - 2008
American Traffic Solutions  2007 - 2008
Wells Fargo Consumer Credit Group  June 2003 - April 2007

Skills
Coaching, Performance Management, Leadership Development, Employee Training, Training Delivery, Employee Relations, Team Building, Organizational..., Onboarding, Instructor-led Training, Staff Development, Succession Planning, E-Learning, Training, Talent Management, Instructional Design, Recruiting, Learning Management, Employee Engagement, Leadership, Management, Project Management, Program Management, Customer Satisfaction, Human Resources, Start-ups

Education
Arizona State University West   1993 — 1995
Bachelor of Science (BS), Organizational Communication, General

Mesa Community College   1987 — 1989
aa, undergraduate studies

Chaparral High School   1983 — 1987
General Studies

Experience
Wireless Universe Inc.   April 2014 - Present
Wireless Vision, LLC   July 2010 - April 2014
U.S. Cellular   November 2003 - July 2010

Skills
Customer Satisfaction, Blackberry, Talent Acquisition, Program Management, Coaching, Wireless, Account Management, Leadership, Training, Workshop Facilitation, Recruiting, Instructional Design, Team Building, Performance Management, Applicant Tracking..., Building Relationships, Business Development, Call Centers, Cold Calling, College Recruiting, Cross-functional Team..., Customer Experience, Customer Retention, Direct Sales, Employee Engagement, Employee Relations, Employee Training, Hiring, Human Resources, Income Statement, Interviews, Leadership Development, Management, Onboarding, Organizational..., Organizational..., Profit, Retail, Sales, Sales Management, Sales Operations, Sales Process, Sourcing, Store Management, Strategy, Succession Planning, Talent Management, Team Leadership, Telecommunications, Training Delivery

Education
Benedictine University

Experience
DTI LLC  June 2015 - Present
Merrill Corporation  May 2012 - June 2015
Wireless Vision, LLC   December 2011 - May 2012
Paper Chase Litigation Technologies   January 2011 - April 2011
Skyline Document Services, LLC   October 2006 - January 2011
Lighthouse Document Technologies  May 1997 - October 2006
Diamond Details, Inc.   June 1995 - February 1997
College Pro Patinters   January 1994 - January 1995

Skills
Account Management, Business Development, Project Management, Customer Service, Litigation Support, Contract Negotiation, Strategic Planning, Consulting, New Business Development, Negotiation, Microsoft Office, Team Building, Management, Social Media, Operations Management, Public Speaking, Coaching, Microsoft Word, Business Strategy, Budgets, Salesforce.com, Sales, Leadership

Education
Cardinal Strich University   1998 — 1999
Sales Mgmt, Sales, Sales Mgmt

St. John's University   1993 — 1995
Undergrad, Business Mgmt / PreMed

University of Phoenix
B.S., Business Administration

Experience
Detronic Industries, Inc.   August 2014 - Present
Wireless Vision, LLC   September 2008 - August 2014
Choice Mortgage  December 2000 - August 2008
Shore Mortgage  1991 - 2000

Skills
Customer Satisfaction, Forecasting, Retail, Team Building, Accounts Payable, Vendor Relationships, P&L, Inventory Management, Process Improvement, Financial Analysis, Inventory Control, Account Management, Vendor Relationship..., Customer Service, Sales Operations, Management

Education
Baker College of Auburn Hills
Bachelor of Business Administration (B.B.A.), Accounting

Experience
Wireless Vision, LLC   October 2013 - Present
Wireless Vision, LLC   February 2010 - October 2013
T-Mobile  October 2005 - September 2009
AT&T Wireless  2003 - 2005
Highland Township Fire Dept   2002 - 2005

Skills
Wireless, Direct Sales, Account Management, Training, Visual Merchandising, Sales Management, Sales Operations, Sales Process, Sales, Telecommunications, Solution Selling, Retail Sales, Retail, Customer Retention, Customer Satisfaction, Customer Service, B2B, Customer Experience, Management, Selling, Merchandising

Education
Oakland Community College   1997 — 2000
Associates, Applied Sciences - Massage Therapy

Experience
Microsoft  August 2014 - Present
Wireless Vision, LLC   November 2013 - August 2014
Best Buy  April 2013 - November 2013
Best Buy  July 2012 - April 2013
Best Buy  July 2011 - July 2012
Best Buy  July 2008 - June 2011

Skills
Merchandising, Loss Prevention, Big Box, Store Management, Retail, Visual Merchandising, Profit, Multi-channel Retail, Multi-unit, Inventory Management, Sales, People Development, Customer Experience, Employee Training, Consumer Electronics, Store Operations, Retail Sales, Leadership, Inventory Control, Operations Management, Sales Management, Time Management, Performance Management, Planograms, New Store Openings, Driving Results, Multi-Unit Management, Shrinkage, Income Statement, New Store Development, Associate Development, CPFR, P&L Management, Merchandise Planning, District Management, Customer Satisfaction, POS, Sales Operations, Customer Retention, Accountability, Hiring, Window Displays, Assortment, Business Operations, Retail Marketing, Expense Management, Trend Analysis, Apparel, Hiring Employees, Cashiering

Education
North Dakota State University   2000 — 2005
Mass Communication

Experience
Martins Point Healthcare  December 2013 - Present
Stifel Nicolaus  April 2013 - December 2013
Wireless Vision, LLC   January 2012 - April 2013
Verizon Wireless  January 2010 - January 2012
Travelex, Inc   March 2007 - August 2009
Priceflo, Inc.   December 2002 - February 2007
DK Systems  September 1996 - November 2002

Skills
Mortgage Brokers License, E-commerce, CRM, Start-ups, SEO, Business Intelligence, Integration, PPC, Strategic Planning, Marketing, Project Planning, Analysis, Market Analysis, Negotiation, Consulting, International Sales, Small Business, Solution Selling, Account Management, Enterprise Software, Management, Business Development, Customer Service, Sales, New Business Development, Strategy

Education
St. Petersburg College   2011 — 2014
Bachelor's Degree, Business Administration and Management, General

St. Petersburg College   2008 — 2010
Associate's Degree, Business Administration and Management, General, 3.28

Deering Hig School
High School Deploma, Math, English, Science, History

Portland Reginal Vocational Technical Center
Certificate, Mechanical Engineering

Experience
American Digital Security   May 2014 - Present
Automation Dynamics   October 2013 - May 2014
Ericsson  April 2013 - August 2013
Heartland Services Inc.  May 2012 - April 2013
Wireless Vision, LLC   March 2011 - August 2012
University of Central Missouri  April 2009 - December 2010
MCC Longview  August 2008 - August 2009

Skills
Microsoft Office, Customer Relations, Windows, Computer Hardware, Computer Service, Computer Setup, Computer Security, Mac OS, Photoshop, Illustrator, SEO, Mechanical, Desktop Support, Cat5, CCNA, computer networking, Customer Service, Technical Support, Software Installation, Networking, Social Networking, Troubleshooting, Windows Server, Hardware, Operating Systems, Help Desk Support, Wireless, Security, Sales, Team Leadership

Education
University of Central Missouri   2009 — 2010
Computer Networking, Cisco, DNF

Metropolitan Community College-Business & Technology   2008 — 2009
Computer Networking, CCNA

Longview Community College

UCM

Experience
STERIS Corporation  December 2014 - Present
Wireless Vision, LLC   April 2010 - May 2014
Respi-Link Home Care   July 2000 - June 2008

Skills
Sales, Customer Service, Customer Retention, Sales Operations, Strategy, Customer Satisfaction, Direct Sales, Quality Assurance, Management, Cross-functional Team..., Supply Chain, Contract Negotiation

Education
Lindenwood University
BS, Business Administration

Lindenwood University
MBA, Business Administration

Experience
Robert Bosch Tool Corporation  January 2015 - Present
Ambassador / Promotional Model   May 2008 - October 2014
Enterprise Rent-A-Car  August 2011 - November 2012
Wireless Vision, LLC   May 2009 - August 2010

Skills
Packaging Engineering, Marketing, Sales, Cape Pack, Project Management, Packaging, Product Specification, SAP, Product Development, Access, artios CAD, Microsoft Office, Microsoft Excel, Online Data Entry, Data Entry, Social Media Marketing, Public Speaking, Management, Social Media, Customer Service, Advertising, Event Planning, PowerPoint, Market Research

Education
Michigan State University   2013 — 2014
Master's Degree, Packaging Science, 3.9

Saint Louis University   2007 — 2011
Bachelor, Marketing & Entrepreneurship

Experience
Sprint  September 2015 - Present
Wireless Vision, LLC   May 2011 - July 2015
Cricket Communications  February 2009 - April 2011

Skills
Sales Operations, Wireless, Direct Sales, Customer Satisfaction, Telecommunications, Cellular Communications, Account Management, Selling, Customer Retention, Sales Management, Customer Service, Sales, Marketing, Customer Experience, Sales Process, Management, Retail, Mobile Devices, B2B, Cold Calling, Team Building, Team Leadership, Leadership, Solution Selling, Salesforce.com, Cross-functional Team...

Education
South Suburban College   1992 — 1994
Associate of Science (AS), Business, Management, Marketing, and Related Support Services

Experience
Steinhafels  November 2012 - March 2013
Wireless Vision, LLC   November 2011 - November 2012
Core Wireless, LLC   November 2010 - November 2011
T-Mobile  November 2004 - November 2010
Best Buy  September 2001 - November 2004

Skills
Wireless, Customer Retention, Telecommunications, Sales Management, Sales, Quotas, Direct Sales, Sales Operations, Customer Experience, Customer Satisfaction, Retail Sales, Store Management, Sales Process, Cold Calling, Employee Training, Development Of Employees, Coaching, Schedules, Recruiting, Interviews

Education
Carroll College

Experience
Sales Partnerships, Inc.   July 2014 - Present
Spring Venture Group  August 2013 - April 2014
Oohhh La La Limos, LLC   January 2012 - January 2014
All Modes Transport   November 2010 - June 2012
Freightquote.com  February 2010 - October 2010
Wireless Vision, LLC   May 2007 - November 2009
R-7 School District   February 2007 - May 2007
World Council of Churches  February 2006 - May 2006

Skills
Marketing, Account Management, Customer Service, Cold Calling, Sales, Customer Retention, Social Media, Sales Operations, B2B, Sales Process, Team Building, Retail, Negotiation, Logistics, New Business Development, Public Relations, Budgets, Social Media Marketing

Education
Missouri State University   2002 — 2006
Bachelor of Science (BS), Public Relations, Advertising, and Applied Communication

Lee's Summit North High School   1999 — 2002
High School Diploma, All

Experience
Wireless Vision, LLC   November 2011 - Present
Fifth Third Bank  February 2011 - October 2011

Education
DeVry University   2008 — 2011
Bachelor of Business Administration (B.B.A.), Sales & Marketing

Experience
Wireless Vision, LLC   December 2013 - Present
Wireless Vision, LLC   November 2013 - December 2013
Enterprise Rent-A-Car  January 2012 - November 2013
Best Buy  April 2010 - September 2011
Best Buy  July 2006 - April 2010
Best Buy  January 2004 - July 2006

Skills
Management, Merchandising, Retail, Store Management, Sales, Retail Sales, Leadership Development, Performance Management, Performance Improvement, Business Analysis, Coaching, Driving Results, Inspiring People, Loss Prevention, Employee Training, Training, Recruiting, Sales Management, Leadership, Time Management, CRM, Profit, Customer Experience, Analysis

Education
University of Illinois at Urbana-Champaign   1997 — 1999

William Fremd High School

Experience
Wireless Vision, LLC   May 2010 - Present

Skills
Customer Service, Organizing, Punctual

Education
Mill Valley High School   2007 — 2010

Brown Mackie College-Kansas City
Occupational Therapy Assistant

Experience
Speedway LLC  2012 - Present
Wireless Vision, LLC   December 2011 - March 2012
Meijer  August 2008 - August 2011

Skills
Analytical and..., Organizational and..., Self-motivated, Adaptable, Responsible, Punctual, Innovative, Dynamic, Good Learner

Education
College of DuPage   2011 — 2014
None, Business Administration and Management, General