Al Serra Auto Plaza
Address: 6167 Saginaw Rd, Grand Blanc Twp, MI 48439HoursAl Serra Auto Plaza8AM–8PMWednesday8AM–8PMThursday8AM–8PMFriday8AM–7PMSaturday8AM–4PMSundayClosedMonday8AM–8PMTuesday8AM–8PMSuggest an edit Unable to add this file. Please check that it is a valid photo. Al Serra Body Shop7AM–7PMWednesday7AM–7PMThursday7AM–7PMFriday7AM–7PMSaturday7AM–3PMSundayClosedMonday7AM–7PMTuesday7AM–7PMHours: Open ⋅ Closes 8PM Auto body shop: Open ⋅ Closes 7PM · See more hoursWednesday8AM–8PMThursday8AM–8PMFriday8AM–7PMSaturday8AM–4PMSundayClosedMonday8AM–8PMTuesday8AM–8PMSuggest an edit Unable to add this file. Please check that it is a valid photo. Phone: (810) 202-0264: : : : : : Category: Place name: Website: Website: https://www.alserra.com/ Category: Car dealer Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a question See all questions (5)
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Al Serra Auto Plaza Employees
Al Serra Auto Plaza September 2014 - Present
Al Serra Auto Plaza May 2013 - September 2014
Graff Chevrolet Durand May 2008 - May 2013
Skills
Social Media Marketing, Customer Retention, Customer Service, Marketing, Social Media, Vehicles, Sales Process, Sales, Automobile, Budgets, Team Leadership, Troubleshooting, Networking, Microsoft Publisher, C++, Visual Basic, Retail, Linux, Automotive, Programming, Selling, Microsoft Excel, HTML, Visual Studio, Sales Management, Microsoft Office, Microsoft Word, Microsoft Access, Customer Satisfaction, Chevrolet, Web Design, Web Development, Web Analytics
Education
Mott Community College 2010 — 2014
Associate's Degree, Computer Information Systems with High Honors & Computer Occupations Technology with High Honors, 3.75
Grand Blanc High School 2004 — 2008
MRM//McCann June 2015 - August 2015
Lawyer's Club August 2013 - May 2015
Al Serra Auto Plaza May 2013 - August 2014
Parks and Recreation June 2012 - August 2013
Personality and Adjustment Psychology Lab October 2012 - May 2013
Skills
Tableau, Leadership, Customer Satisfaction, Research, Microsoft Excel, Databases, Data Analytics, Qualtrics, Social Media, PowerPoint, Microsoft Office, Microsoft Word, Automotive
Education
University of Michigan 2012 — 2016
Economics and Communications
University of Michigan
Study Abroad Experience, French Studies
Grand Blanc High School 2008 — 2012
4.13
Hope College ServerWarwick Hills Country ClubMay 2014 - August 2014
Hope College February 2014 - April 2014
Al Serra Auto Plaza October 2012 - April 2013
Skills
People Skills, Competitive Analysis, Organization, Positivity, Motivated self-starter, Leadership, Competitive, Includer
Education
Hope College 2013 — 2017
Business/Managerial Economics
Al Serra Auto Plaza March 2010 - Present
Al Serra Saturn of Clarkston September 2007 - March 2010
Saturn of Troy June 2005 - September 2007
Skills
Volt Certified, Corvette Certified, ASE A1 Engine Repair, ASE A2 Automatic..., ASE A3 Manual Drive..., ASE A4 Suspension and..., ASE A5 Brakes, ASE A6..., ASE A7 Heating and Air..., ASE A8 Engine..., ASE A9 Light Vehicle..., ASE L1 Automobile..., ASE F1 Compressed..., ASE Refrigerant..., GM Master Technician..., GM Master Technician...
Education
Macomb Community College 2005 — 2007
Associate Degree Automotive Tech of Applied Science, Automobile/Automotive Mechanics Technology/Technician
Clarkston High School 2001 — 2005
Bojo Films October 2014 - Present
Al Serra Auto Plaza September 2013 - Present
TPF Inc July 2014 - Present
Multi Media Connections 24/7 November 2013 - November 2013
Bed Bath & Beyond January 2013 - November 2013
Dunham's Sports June 2012 - November 2013
The Rockstars Academy February 2013 - August 2013
Media Network of Waterford September 2011 - January 2013
Bullet Point Films September 2012 - September 2012
Turner Arts January 2012 - June 2012
Skills
Final Cut Pro, Photoshop, Broadcast Writing, Graphics, Video Production, Cash Handling, Production Assistance, Customer Service, Social Media, Storyboarding, Camera Operation, Broadcast, Customer Satisfaction, Microsoft Office, Video Editing
Education
Specs Howard School of Media Arts 2009 — 2011
Certificate of Completion, Broadcast
Harbor National Bank April 2013 - Present
Crescom Bank November 2011 - April 2013
Cres Com Bank November 2011 - April 2013
Al Serra Auto Plaza February 2009 - September 2011
Skills
Customer Service, Microsoft Office, Microsoft Excel, Customer Retention, Data Entry, Credit, Loans, Account Management, Outlook, Banking, Building Relationships, Sales Process, Marketing, Training, Leadership, Sales Management, Credit Analysis, CRM, Microsoft Word, Access
Education
Liberty University
General Studies
Al Serra Auto Plaza September 2012 - Present
Soul Force Productions December 2001 - Present
Lasco Ford June 2010 - September 2012
Skills
Profit, Customer Satisfaction, Retail, Sales, Inventory Management, Customer Retention, Sales Process, Automobile, Sales Management, Customer Service, Automotive, Vehicles, Negotiation, Sales Operations, Dealers, New Business Development, Automotive Aftermarket, Marketing Strategy, Team Building, Dealer Management
Education
University of Michigan-Flint 2007 — 2009
Bachelor of Applied Science (BASc), Engineering Design
Mott Community College 2001 — 2005
Associate's degree, Engineering Design
HUB International July 2014 - Present
Hub International April 2010 - July 2014
Al Serra Auto Plaza May 2004 - October 2008
Skills
Property & Casualty..., Commercial Insurance, Insurance, Casualty, Umbrella Insurance, Brokers, Employment Practices..., D&O, Professional Liability, Commercial Lines, General Insurance, Legal Liability, Marketing, Underwriting, Liability, Health Insurance, Workers Compensation, Direct Marketing, Life Insurance, Marketing Strategy, Customer Retention, Excess
Education
University of Michigan-Flint 2000 — 2005
Bachelor's degree, Marketing
Grand Blanc High School 1996 — 2000
Thomson Reuters November 2013 - Present
McGuane Industries September 2012 - September 2013
Al Serra Auto Plaza July 2012 - September 2012
Al Serra Auto Plaza December 2011 - July 2012
Mackinac Island Carriage Tours May 2011 - October 2011
Great Turtle Toys May 2007 - August 2010
Skills
Management, Computer-savvy, Horses, Training, Photography, Social Media, Blogging, Microsoft Office, Photoshop, Customer Service, PowerPoint, Factory, Sales, English grammar, Text Editing, Computer Gaming, Vehicles, Automotive Aftermarket, Troubleshooting, Call Centers, Escorted Tours, Toys, Desking, Contact Management, Fast Food, External Training, Grammar
Education
Northern Michigan University 2006 — 2011
Bachelor's degree, English Language and Literature, General
Lyzz Petrie Designer March 2014 - Present
ArtisanMountain January 2014 - Present
CoreFit Fitness July 2014 - October 2014
Al Serra Auto Plaza April 2014 - July 2014
Sign a rama March 2014 - April 2014
Integrative Health and Chiropractic Center April 2013 - October 2013
Health Spa Of plymouth April 2013 - October 2013
Dun'Artie Salon & Day Spa August 2012 - March 2013
MWSS-274 March 2011 - March 2012
Olive Garden November 2008 - February 2009
Skills
Customer Follow-up, Event Based Marketing, Event Planning, Online Identity, Customer Service, Appointment Scheduling, spa concierge, cold calling, maintaining inventory, Cold Calling, Inventory, Administrative..., Artistry, Coordinating Events, Cosmetology, Dependable Team Player, Employee Loyalty, Fax, File Management, Filing, Makeup Artistry, Medical Assisting, Multi-line Phone, Office Administration, Office Management, Open Table, Phone Etiquette, Purchase Orders, Receptionist Duties, Retail Sales, Telephone Skills, Highly detail oriented, Data Entry, Events Coordination, 10 Key, ICD-9, Social Media Marketing, Graphic Design, Social Media, Administrative...
Education
Douglas J Aveda Institute 2014 — 2016
Cosmetology/Cosmetologist, General
South Lyon High School 2003 — 2007
Diploma, Communication and Media Studies
JJN Photo February 2012 - Present
DICE Corporation February 2014 - July 2015
Al Serra Auto Plaza April 2013 - February 2014
Northern Michigan University January 2011 - August 2012
DeVos Art Museum August 2010 - August 2012
Northern Michigan University, Students' Art Gallery January 2010 - August 2012
Knife Show Inc June 2010 - July 2010
Fresh Air August 2008 - September 2008
Skills
Art, Fine Art, Photoshop, Contemporary Art, Photography, Illustrator, Graphic Design, Microsoft Office, Mixed Media, Event Photography, Lightroom, Character Animation, Fine Art Photography, Portrait Photography, Advertising, Adobe Creative Suite, Video, Digital Photography, Graphics, Art Direction, Layout, Image Editing, Mac, InDesign, Logo Design, Creative Direction, Video Editing, Dreamweaver, Web Design, After Effects, Posters, Final Cut Pro, Typography, Portraits, Image Manipulation, Brand Development
Education
Northern Michigan University, School of Art and Design 2005 — 2012
Bachelor of Fine Arts, Photography
Oakland Community College 2004 — 2005
Visual Theory Photography January 2012 - Present
Al Serra Auto Plaza 2012 - Present
City of East Lansing May 2010 - October 2012
Self Employed April 2010 - November 2010
Skills
Senior Portraits, Wedding Photography, Portrait Photography, Digital Photography, Fine Art Photography, Creative Problem Solving, Photo Albums, Wedding Albums, InDesign, Photoshop, SketchUp, Landscape Design, Landscaping
Education
Michigan State University 2007 — 2012
BA of Landscape Architecture, Landscape Architecture, Senior
Tg Fluid Systems December 2014 - Present
Al Serra Auto Plaza September 2014 - Present
Al Serra Auto Plaza August 2013 - September 2014
Al Serra Auto Plaza February 2012 - April 2012
Al Serra Auto Plaza August 2006 - January 2012
Skills
Microsoft Office, Customer Service, Excel, Word, Access, Automotive, Customer Satisfaction, Microsoft Excel, Vehicles, Marketing, Sales Management
Education
Mott Community College 2005 — 2011
Associates, Computer Networking
Lake Fenton High School 2000 — 2004
Chrysler Group LLC (WTAP) July 2014 - Present
Randy Wise Ford September 2014 - April 2015
wakeupnow February 2014 - August 2014
Nexteer Automotive February 2014 - July 2014
Al Serra Auto Plaza May 2013 - February 2014
Al Serra Body Shop November 2012 - May 2013
Al Serra Auto Plaza July 2012 - October 2012
Al Serra Chevrolet April 2012 - June 2012
Al Serra Cadillac/Buick/GMC February 2012 - April 2012
Randy Wise Auto Mall November 2007 - February 2012
Skills
Auto Detailing, Pay Close Attention to..., Customer Service, Customer Satisfaction, Music Production, Basketball, Fast-paced, Goal Oriented, Dependable Team Player, Work Very Well with..., Sales, Management, Automotive, Automotive Aftermarket, Vehicles, PowerPoint, Public Speaking, Automobile, Marketing, Sales Management, Microsoft Excel, Customer Retention, Microsoft Word, Social Networking, Inventory Management
Education
ITT Technical Institute-Swartz Creek 2013 — 2015
Associate's degree, Electrical Engineering Technologies/Technicians
Baker College of Flint 2005 — 2006
N/A, Computer Science
Flint South Western Academy 1999 — 2005
High School Diploma, Regular/General High School/Secondary Diploma Program
RouteOne June 2012 - June 2013
RouteOne LLC March 2010 - June 2012
Data Consulting Group, Inc. May 2008 - February 2010
RSB Systems October 2004 - May 2008
Chrysler 2004 - 2008
Chrysler 2004 - 2008
Al Serra Auto Plaza May 1992 - October 2004
Applegate Chevrolet November 1990 - May 1992
Skills
Business Analysis, Visio, SDLC, Process Improvement, Requirements Analysis, Automotive, Program Management, Software Project..., Project Management, Software Documentation, Microsoft Office, Business Process..., Requirements Gathering, Business Process, Quality Assurance, MS Project, Microsoft Excel, PMO, IT Strategy, Integration, PMP, IT Management, Agile Methodologies, Analysis
Education
Michigan State University 1986 — 1990
PROSTEP, Inc. October 2014 - Present
ADP May 2014 - June 2014
Nanny June 2009 - June 2014
University Directories August 2013 - December 2013
University Directories May 2013 - August 2013
Vector Marketing May 2009 - July 2009
Al Serra Auto Plaza April 2009 - June 2009
The Studio April 2009 - June 2009
Skills
Facebook, Social Media Marketing, Social Networking, Marketing, Time Management, Negotiation, Sales, Teamwork, Public Speaking, Social Media, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Public Relations, Blogging, Leadership, Event Management, Advertising, Event Planning, Marketing Communications, Sales Operations, Email Marketing, Sponsorship, Cold Calling, Direct Marketing, Fundraising, Market Research, Sports Marketing, Sports, Marketing Strategy, Online Marketing, Management, Sales Process, Strategy, Marketing Research, Account Management, Salesforce.com, Online Advertising, Integrated Marketing, Sales Presentations, Direct Sales, CRM, Advertising Sales, Outlook, Ticket Sales, Hospitality, Social media, Social networking
Education
Central Michigan University 2010 — 2014
Bachelor of Science in Business Administration, Marketing/Professional Sales
Grand Blanc High School 2006 — 2010
Okemos Auto Collection November 2009 - Present
Al Serra Auto Plaza June 1992 - September 2009
Skills
Customer Service, Sales, Automotive, Customer Satisfaction, Negotiation, Team Building
Education
Michigan State University 1982 — 1986
Bachelor's Degree, Education
EMD Serono, Inc. 2011 - Present
Al Serra Auto Plaza July 2010 - October 2011
Tibotec Therapeutics a Johnson & Johnson Company March 2006 - July 2009
Bristol-Myers Squibb February 2005 - March 2006
Bristol-Myers Squibb 1995 - 2005
Bristol-Myers Squibb July 1986 - 1995
Skills
Oncology, Sales, Sales Operations, Selling, Managed Care, CRM, Diabetes, Healthcare, Sales Effectiveness, Pharmaceutical Industry, Pharmaceutical Sales, Leadership, Infectious Diseases, Neurology, Product Launch
Education
Ferris State University 1981 — 1986
BS Applied Biology, Applied Sciences/Pharmacy
Al Serra Auto Plaza Customer Service AssociateCircuit CityNovember 2003 - April 2007
Education
Mott Community College 2007 — 2008
The Dow Chemical Company Fire direction control sergeantArmy National GuardOctober 2003 - Present
Al Serra Auto Plaza October 2013 - April 2014
Global Pump Company LLC August 2011 - April 2012
Journeys June 2010 - April 2012
Menards February 2006 - January 2011
Education
Delta College 2008 — 2010
Residential construction, Construction Trades
Al Serra Auto Plaza June 2013 - Present
Grand Blanc Parks and Recreation May 2012 - August 2013
autoNETtools.com October 2012 - April 2013
Yumz January 2007 - January 2008
Skills
Advertising Management, Event Management, Program Management, Sales Management, Marketing, Marketing Strategy, Product Marketing, Public Relations, Public Speaking, Efficiency, Team Leadership, Personality
Education
Michigan State University 2010 — 2013
Bachelor's of Art, Advertising: Management and Media, Senior
Mott Community College 2009 — 2010
Al Serra Auto Plaza January 2012 - Present
Genesee Valley Dodge Chrysler Jeep Ram September 2011 - January 2012
Al Deeby Dodge Chrysler Jeep Ram January 2006 - January 2010
Skills
Account Management, Automotive, Automotive Aftermarket, Automobile, Customer Retention, Customer Satisfaction, Dealers, E-commerce, Parts, Profit, Sales, Sales Management, Sales Process, Vehicles
Education
University of Michigan-Flint 2006 — 2008
Business/Corporate Communications
Oakland Community College 2004 — 2006
Associate's degree, Business Administration, Management and Operations
Diplomat Rx August 2015 - Present
Genesys Health System June 2013 - October 2014
Genesys Health System August 2012 - June 2013
Al Serra Auto Plaza August 2007 - February 2012
Skills
Employee Benefits, Human Resources, HRIS, FMLA, Time Management, Public Speaking, Workers Compensation, Health Insurance, Hospitals, HR Policies, New Hire Orientations, Customer Service, Employee Relations, Management, Leadership, Deferred Compensation, Labor Relations, Disability Rights, Account Management, Pharmaceutical Industry, Pharmaceutics, Pharmaceutical Sales, Lean Management, Lean Tools, Employment Contracts, Disability Claims..., Conflict Resolution, Employment Law, Public Policy, Disability Management, Americans with..., Long-Term Disability, Workers' Compensation..., Short Term Medical, Life Insurance, Lean Thinking, Policy, Microsoft Excel, Training, Process Improvement, Healthcare Management
Education
University of Michigan - Rackham Graduate School 2012 — 2014
Master of Public Administration (MPA), Health/Health Care Administration/Management
University of Michigan-Flint 2007 — 2012
Bachelor of Science (B.S.), Health/Healthcare Administration/Management and Human Resources Managment
Grand Blanc High School 2004 — 2007
Al Serra Auto Plaza July 2011 - Present
All Aboard Children's Resale Shop March 2009 - September 2011
Saturn September 2007 - January 2009
Gerholz Realty Ra/LTD 1995 - 1999
Bill Knapps 1987 - 1998
Skills
Building Relationships, Selling, Deal Making
Education
University of Michigan Business School 2004 — 2006
Business administration
Grand Blanc High School 1980 — 1984
studied with AP classes, business
Al Serra Auto Plaza July 2015 - Present
Jamie's Used Cars LLC January 2011 - Present
C.H. Robinson January 2013 - December 2013
C.H. Robinson January 2013 - September 2013
Skills
Customer Service, Account Management, Logistics, 3PL, Logistics Management, Transportation..., International Logistics, Transportation, Strategic Communications, Sales
Education
University of Michigan-Flint 2011 — 2015
Bachelor of Arts & Science, Professional Communication, Senior
Al Serra Auto Plaza August 2015 - Present
Skills
Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Public Speaking, Research, Social Media, Leadership, Teamwork, Facebook, Social Networking, Customer Service, Time Management
Education
Albion College 2011 — 2015
Bachelor’s Degree, Organizational Communication, General
Al Serra Auto Plaza June 2011 - Present
Skills
Sales
Education
Northwood University 2007 — 2011
Bachelor of Business Administration (B.B.A.), Automotive Marketing & Management
AUTOMETRIC COLLISION July 2010 - Present
L & w supply auburn hills July 2005 - July 2010
Al Serra Auto Plaza January 2000 - December 2004
Skills
Automotive, Vehicles, Automobile, Automotive Aftermarket, Continuous Improvement, Customer Satisfaction, Automotive Repair, Maintenance, Suspension, Welding
Education
L and w supply 2005 — 2010
Commercial drivers license class B with air brakes, Transportation and Materials Moving
Oakland schools technical campus 2000 — 2003
Certificate of completion, Autobody/Collision and Repair Technology/Technician
Waterford Mott high school 1999 — 2003
High school diploma
Oakland Community College
GEARup2LEAD April 2015 - Present
Neighborhood May 2003 - Present
Sinclair Media Source January 2015 - April 2015
Al Serra Auto Plaza August 2014 - December 2014
Al Serra Auto Plaza May 2014 - December 2014
Al Serra Auto Plaza May 2011 - July 2014
Warwick Hills Golf & Country Club June 2005 - June 2014
Bonide October 2012 - October 2012
Skills
Mac, Computer Troubleshooting, Conversation, Microsoft Office, Athletics, Lacrosse, Meeting People, Sports, Teaching, Writing, Social Networking, Heath, Fitness, Fitness Training, Golf, PowerPoint, Microsoft Word, Facebook, Critical Thinking, Vehicles, Blogging, Advertising, Marketing, People-oriented, Building Relationships, Microsoft Excel, Sporting Goods, Team Leadership, Cash-handling, Work in A Fast Paced..., OS X, Trade Shows, Outdoor Recreation, Data Entry, Access, Time Management, Customer Satisfaction, Customer Service, Sales
Education
University of Michigan-Flint 2012 — 2015
Undergraduate Studies, Communications
Olivet College 2010 — 2012
Undergraduate Studies, Business, Management, Marketing, and Related Support Services
Powers Catholic
Powers Catholic
Powers Catholic
Magnate Society August 2014 - Present
Robert Half International September 2008 - Present
Junction Salon & Bar March 2012 - August 2014
Hummer of Novi 2007 - 2008
Al Serra Auto Plaza 2003 - 2007
Skills
Administrative Work, Talent Acquisition, Resume Writing, Account Management, Color Correction, Color Theory, Hair Cutting, Precision Cutting, Razor Cutting, Mens Cuts, Redken Color, Ombre Technique, Formal Styling, Inventory Management, Appointment Scheduling
Education
Oakland University 2002 — 2003
Western Michigan University 2001 — 2002
Mott Community College 2000 — 2001
Paul Mitchell the School-Orlando
Cosmetology
Al Serra Auto Plaza September 1991 - Present
Al Serra Auto Plaza January 2010 - May 2013
Al Serra Auto Plaza February 2005 - December 2009
Al Serra Auto Plaza September 1991 - February 2005
Curtis Mathes Home Entertain March 1982 - September 1991
Skills
Customer Satisfaction, Customer Retention, Sales Management, Automotive, CRM, Vehicles, Profit, Store Management, Merchandising, Retail Sales, Store Operations, Sales and Marketing, Financing, Sales Process Training, Finance and Insurance..., Leadership Skills, Processes & Procedures..., Mentoring, Relationship and..., Problem Solving, Sales Process, Customer Service, Automotive Aftermarket
Education
Northwood University 2013 — 2013
Leadership Training, Organizational Leadership
Dale Carnegie Institute
Byron HIgh School
GM Center of Learning
Al Serra Auto Plaza September 2011 - Present
Northern Ice, LLC; dba Peabody Ice Climbing Club October 2009 - Present
Kleinschmidt Insurance March 2010 - July 2011
Currently Seeking New Opportunities. January 2010 - July 2011
Alper Services, LLC April 2008 - December 2009
Smith Peabody Stiles Insurance September 2004 - April 2008
Frankenmuth Mutual Insurance Company April 2004 - September 2004
Skills
Customer Relations, Customer Service, Problem Solving, Negotiation
Education
Northern Michigan University 1999 — 2004
BS, Construction Management, Business Administration
Bond University 2003 — 2003
N/a, Study Abroad, Business
Al Serra Auto Plaza August 2006 - Present
AutoHahn Network January 2002 - January 2006
Holiday Chevrolet 2000 - 2001
Ed Schafer Real Estate 1976 - 1980
Skills
Sales Process, Automotive, Customer Retention, Automobile, Retail, E-commerce, Sales, Management, Vehicles, Sales Management, Profit, Pricing, Dealers, Email Marketing, Strategic Communications, Marketing Communications, Customer Satisfaction, Reynolds, Parts, Warranty, Dealer Management, Automotive Sales..., Automotive Aftermarket, CRM, B2B, Sales Operations, Marketing Strategy, Account Management, Selling, Marketing, Online Advertising, PPC, Advertising, Training, Digital Marketing, Social Media Marketing, Lead Management, Sales Presentations, Cold Calling, Direct Sales, SEO
Education
Grand Valley State University 1969 — 1973
Math, Math, Chemistry and Band
Thurston High School 1966 — 1969
Al Serra Auto Plaza April 2013 - Present
Grand Traverse Resort and Spa January 2011 - April 2013
Ferris State University 2006 - 2010
Skills
Hospitality Management
Education
Ferris State University 2006 — 2010
Bachelors, Hospitality
Auto Credit Express December 2007 - Present
LotPro.com December 2007 - Present
Fox Automotive of Rochester Hills July 2007 - December 2007
Iowa Stars July 2005 - June 2007
Auto Credit Express April 2004 - June 2005
Alternative Resources & Training March 2002 - April 2004
Jaguar of Troy July 2000 - March 2002
Al Serra Auto Plaza 1997 - 2000
Wood Motors 1992 - 1993
Tamaroff Acura 1986 - 1991
Skills
Sales, Social Media, Blogging, Photoshop, Automotive, Email Marketing, Online Advertising, SEO, Customer Service, Social Media Marketing, Microsoft Office, Marketing Communications, CMS, B2B, Affiliate Marketing, Lead Generation, Marketing, SEM, Online Lead Generation, Online Marketing, Account Management, Web Development, PPC, Keyword Research, Web Analytics, Digital Marketing, E-commerce, WordPress, Advertising, Google Analytics, Reviews, Social Networking, Vehicles, Facebook, Customer Retention, Marketing Strategy, Copywriting, Content Strategy, Content Management, Newsletters, Press Releases, Website Development, Digital Media, Small Business, Public Relations, Product Marketing, Public Speaking, Web Video, Digital Strategy
Education
University of Michigan 1971 — 1973
BA, Education
Western Michigan University 1968 — 1971
Elementary Education and Teaching
The Suburban Collection June 2013 - Present
The Suburban Collection November 2011 - June 2013
Sovereign Auto Purchasing January 2009 - November 2011
Al Serra Auto Plaza June 2006 - December 2006
Skills
Marketing, Customer Satisfaction, E-commerce, Sales Process, Customer Retention, Automotive, Retail, Forecasting, Budgets, Management, Automobile, CRM, Sales Management, Logistics
Education
Northwood University 2002 — 2006
BBA, Automotive Marketing Business Management
Northwood University 2002 — 2006
AUTOMOTIVE BUSINESS MANAGEMENT , AUTOMOTIVE MARKETING
WGS Global Services, LC September 2008 - Present
Goodrich Area Schools November 2005 - Present
Al Serra Auto Plaza November 2007 - June 2008
Detroit Pistons November 2005 - November 2007
Education
University of Detroit Mercy 2005 — 2006
Masters, Computer Information Systems
University of Detroit Mercy 2002 — 2004
Bachelors, Business Administration
Grand Valley State University 2000 — 2002
Al Serra Auto Plaza February 2014 - Present
JPMorgan Chase July 2011 - Present
JPMorgan Chase July 2009 - January 2011
Skills
Microsoft Office, Customer Service, Leadership, Communication Skills, Sales, Finance, Management, Analysis
Education
University of Michigan-Flint 2006 — 2009
Bachelor of Business Administration (B.B.A.), Finance and Economics, 3.5
Al Serra Auto Plaza May 2013 - Present
Heidebreicht Chevrolet December 2009 - May 2013
Saturn of Farmington Hills August 2006 - November 2009
Bill Fox Chevrolet August 2005 - August 2006
Suburban Chevrolet Ann Arbor March 2004 - May 2005
Suburban Collection May 1992 - January 2004
Skills
Customer Relations, Customer Satisfaction, Profit, Hiring, Sales Management, Customer Service, Recruiting, CRM
Education
Walsh College 1989 — 1992
MSM, Management
Adrian College 1985 — 1989
BBA, Management
our lady of lakes 1981 — 1985
Eat Local Eat Natural December 2013 - Present
CROSSMARK September 2011 - December 2013
Al Serra Auto Plaza May 2007 - May 2009
Anthill Trading September 2003 - December 2006
Anthill Trading,Ltd September 2003 - December 2006
M n' M Sales and Marketing, Inc November 1995 - September 2003
QVC, Inc September 1994 - October 1995
Brockum Global Merchandising, Inc May 1993 - September 1994
Musicland Group December 1979 - May 1993
Musicland Group August 1987 - April 1993
Skills
Negotiation, Advertising, Management, Sales, Retail, Purchasing, Merchandising, Budgets, Inventory Management, Store Management, Microsoft Office, Forecasting, Marketing Strategy, Customer Service, Inventory Control
Education
Northwestern College 1974 — 1975
accounting
NYC Department of Education August 2007 - Present
South Lake High School February 2005 - July 2007
Al Serra Auto Plaza May 2001 - August 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, English, Photoshop, Windows, Outlook, Teaching, Budget, Staff Development
Education
Ferris State University 2002 — 2004
BS, Technical Teacher Education
University of Northwestern Ohio 1999 — 2001
Associate of Science (A.S.), Automotive Engineering Technology/Technician
Al Serra Auto Plaza January 1999 - Present
Smith and Slater Insurance Agency November 1987 - March 1988
Skills
Sales Process, Cash Register, Supply Ordering, New Hire Paperwork, Copying, Phone Skills, Telephone Reception, Diary Management, Merchandise, Receptionist Duties, Data Entry, Fax, Telephone Skills, Office Equipment, Photocopier, Customer Satisfaction, Administrative..., Administrative..., Filing, Sales, Customer Service, Microsoft Excel, Retail, Marketing, Microsoft Office, Team Building, Customer Retention, Automotive
Education
University of Michigan 1978 — 1982
Bachelor of Arts (B.A.), English l
Al Serra Auto Plaza January 2012 - Present
Best Buy November 2007 - January 2012
Skills
Customer Satisfaction, Automobile, Customer Retention, Parts, Vehicles, Automotive Aftermarket, Profit, Automotive, Automotive Repair, Warranty, Sales, Microsoft Office, Sales Process, Sales Management, Customer Service, Team Building, Retail, Account Management, Dealer Management, Marketing Strategy, Microsoft Excel, Dealers, Sales Operations, Inventory Management
Education
Mott Community College
Al Serra Auto Plaza January 2013 - Present
Education
Bob Jones University
Coates Plumbing, Inc. 2005 - Present
Al Serra Auto Plaza 2004 - 2006
Grand Blanc Processing 2003 - 2004
Skills
Microsoft Excel, Accounting, Outlook, Payroll, Account Reconciliation, QuickBooks, Accounts Payable
Education
Central Michigan University 2000 — 2004
Bachelor of Business Administration (BBA)
Grand Blanc High School 1996 — 1999
Al Serra Auto Plaza June 2011 - Present
Skills
Customer Retention, Sales Management, Customer Satisfaction, Sales Process, Marketing, Vehicles, Automotive, Marketing Strategy, Account Management
Education
Mott Community College 1979 — 1982
Associate of Science (A.S.), Nursing Education
Al Serra Auto Plaza February 1982 - Present
Al Serra Auto Plaza February 1982 - Present
Skills
Sales, Profit, Retail, Customer Service, Customer Satisfaction, Merchandising, Sales Management, Sales Process, Marketing, Sales Operations, Account Management, Store Management, Inventory Management, Negotiation, Customer Retention, Retail Sales, Microsoft Office, Vehicles
Education
Ferris State University 1962 — 1965