Arnold Palmer Cadillac
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Arnold Palmer Cadillac Employees
Cricket Ventures, LLC July 2008 - Present
Arnold Palmer Cadillac January 2000 - July 2008
Bill Estes Chevrolet August 1997 - May 1999
Skills
Customer Service, Marketing, Microsoft Office, Social Media, Inventory Management, Retail, Sales, Sales Management, Social Media Marketing, Purchasing, Merchandising, Email Marketing, Building Relationships, Customer Satisfaction, Team Building, Inventory Control, Microsoft Excel, Negotiation, Forecasting, Profit
Education
Indiana University-Purdue University at Indianapolis 1996 — 1998
Business
North Carolina A&T State University April 2005 - Present
self employed December 2000 - April 2005
self employed June 1998 - December 2000
Arnold Palmer Cadillac July 1990 - June 1998
Gowen Green Cadillac Oldsmobile January 1988 - July 1990
Skills
Microsoft Office, Microsoft Excel, Public Speaking, Microsoft Word, Customer Service, Teaching, Maintenance & Repair, Automotive Repair, Equipment Repair, Electrical Repairs, Fleet Management, Management
Education
Oklahoma State University Institute of Technology-Okmulgee 1985 — 1987
Associate's degree, automotive science
Fontaine Modification February 2014 - Present
Fontaine Modification June 2012 - February 2014
AutoZone June 2012 - December 2012
Wayne Brothers, Inc. July 2011 - April 2012
DriveTime May 2006 - June 2011
Arnold Palmer Cadillac July 2005 - May 2006
Crest Cadillac February 2001 - June 2005
Skills
Leadership Development, Automotive Repair, Supervisory Skills, Team Building, Team Leadership, Staff Mentoring, Automotive Aftermarket, Automotive Electronics, Automotive, Problem Solving, Customer Relations, Negotiation, Inventory Management, Customer Service, Process Improvement, Purchasing, Budgeting, Operations Management, Change Management, Scheduling, Microsoft Office, Coaching, Customer Satisfaction
Education
Valencia Community College 1992 — 1994
A.S.E Certificates, Automotive Technology
Rowan-Cabarrus Community College
Mechanical Engineering, Currently 4.0
Paragon Bank July 2014 - Present
Investors Title Insurance May 1993 - June 2014
Arnold Palmer Cadillac 1990 - 1993
Skills
Selling, Customer Service, Management, Sales, Business Development, New Business Development, Marketing, Sales Operations, Negotiation, Time Management, Customer Relations
Education
University of North Carolina at Charlotte 1979 — 1983
B.A., Psychology
King's College 1978 — 1980
Diploma, Retail Merchandising
Monarch Mortgage July 2010 - Present
Monarch Mortgage 2010 - Present
Peoples Choice Mortgage Co March 2008 - July 2010
Wilmington Finance Inc January 2006 - March 2008
CHE Funding 2004 - 2006
Arnold Palmer Cadillac January 1984 - August 2004
Skills
Refinance, FHA, Mortgage Lending, Loans, Customer Service, Residential Mortgages, Loan Origination, Finance, Mortgage Banking, Credit, USDA, Reverse Mortgages, Banking, Sales, Condos, Underwriting, Mortgage Underwriting, Sellers, VA loans, FHA financing, Investment Properties, Certified Mortgage..., Government Loans, Real Estate Financing, Mortgage Marketing, Construction Loans, VA Loans, FHA Financing
Education
East Carolina University - College of Business 1979 — 1983
BSBA, Marketing/Management
Myers Park High School 1976 — 1979
Sonic Automotive October 2007 - Present
Sonic Automotive January 2006 - October 2007
Sonic Automotive November 2003 - January 2006
Arnold Palmer Cadillac December 2001 - October 2003
Education
Winthrop University 1998 — 2001
Fine Arts, Interior Design
Meredith College 1997 — 1998
Interior Design
Constant Contact March 2012 - Present
The Pursuit Church April 2013 - June 2014
Timberline Church May 2010 - July 2012
Constant Contact September 2011 - March 2012
IBM Global Services December 2010 - September 2011
Spradley Barr Ford Lincoln Mercury January 2010 - October 2010
Dellenbach Motors August 2004 - January 2010
Tynan's Nissan-KIA July 2003 - August 2004
Arnold Palmer Cadillac June 2000 - May 2003
Skills
Training, Troubleshooting, Customer Service, CRM, Technical Support, SQL, Customer Satisfaction, Customer Retention
Education
Tech Skills 2006 — 2007
Application Development
Central Piedmont Community College
Ed Morse Cadillac August 2003 - Present
Arnold Palmer Cadillac May 1990 - April 2003
Education
Oakland Community College 1963 — 1965
Assoc., English
Friendly Chevrolet Buick 2012 - Present
Friendly Chevrolet Buick January 2003 - Present
Friendly Chevrolet Buick 2002 - 2011
Arnold Palmer Cadillac 1990 - 2002
Skills
Automotive, Customer Service, Negotiation, Continuous Improvement, Strategic Planning, Sales Management, Project Management, Microsoft Word, Automobile, Profit, Fleet Management, Sales, Team Building, Vehicles
Education
Lees-McRae College
Northern Tool + Equipment January 2011 - June 2012
Arnold Palmer Cadillac January 2007 - October 2010
Advance Auto Parts July 2003 - July 2006
Education
David W. Butler High School 1998 — 2002
Diploma. Graduated with 3.8 GPA
Central Piedmont Community College
In Progress, Medical Office Administration