B2X Care Solutions
Industry: Company
DescriptionFounded: 2006 Subsidiary: B2X IndiaFeedbackDisclaimer Claim this knowledge panel Knowledge ResultSee photos Moved, closed, or was never hereReportB2X Care Solutions LP / Samsung Care Electronics company in Cary, North CarolinaWebsite Saved (0) Saved Save 59 Google reviews Hours: Closed ⋅ Opens 8AM Mon SundayClosedMonday8AM–5PMTuesday8AM–5PMWednesday8AM–5PMThursday8AM–5PMFriday8AM–5PMSaturdayClosedSuggest an edit Unable to add this file. Please check that it is a valid photo. Phone: (919) 249-9669: : : : Website: : Place name: Category: : Website: http://www.b2x.com/ Category: Electronics company Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a question See all questions (1) Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of B2X Care Solutions LP / Samsung Care Posting publicly on the Web Write a review Reviews"This by far was the best service call from any company I have dealt with." "UNPROFESSIONAL STAFF along with POORLY TRAINED technicians." "Quick response and excellent service." View all Google reviews From B2X Care Solutions LP / Samsung Care "warranty and out of warranty service company"
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B2X Care Solutions Employees
B2X Care Solutions October 2012 - Present
Killeen Independent School District 2009 - 2012
Department of Education - Cayman Islands 2008 - 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Leadership, Coaching, Employee Relations, Project Management, Cross-functional Team..., Management, Team Leadership, Process Improvement
Education
University of Phoenix
Doctor of Education (Ed.D.), Educational Leadership and Administration, General
Texas A&M University-Commerce
Master's of Science, Educational Leadership and Administration, General
Amberton University
Master of Business Administration (M.B.A.), Human Resources Management & Training
Christie Digital Systems May 2015 - Present
B2X Care Solutions April 2013 - March 2015
BlackBerry May 2011 - April 2013
UNHCR October 2000 - April 2011
Public Service Alliance of Canada October 1994 - September 2002
Skills
Troubleshooting, Technical Support, Blackberry Enterprise..., ITIL, Telecommunications, Windows Server, Novell Netware, Integration, Help Desk Support, Remote User Support, Groupwise, Microsoft Exchange, Network Administration, Blackberry, Software Installation, Software Documentation, BMC Remedy, Numara Footprints, Active Directory, Networking, Hardware, ITIL Certified, Linux, IronMail, Windows, Information Technology, Novell Certified, Train the Trainer, Soft Skills, Technical Product..., Project Management, Service Delivery, Operating Systems, Wireless, Vendor Management, Coaching, eDirectory, Knowledge Management, Windows 7, Antivirus, Computer Hardware, System Administration, Servers, Mobile Devices, Wireless Networking, IT Service Management, Team Leadership, Enterprise Software
Education
Algonquin College of Applied Arts and Technology 1989 — 1991
Diploma Business Administration, Information Technology
B2X Care Solutions October 2012 - Present
International College of Cayman Islands 2007 - 2013
Killeen ISD August 2009 - October 2012
Dept of Education 2008 - 2010
DeSoto ISD 2002 - 2007
Lancaster ISD 1999 - 2002
PageMart Wireless, Inc. 1997 - 1999
Foley's 1997 - 1997
Budget Rent a Car 1995 - 1997
Universities Research Association 1991 - 1995
Skills
Leadership Development, Team Building, Organizational..., Employee Relations, Team Leadership, Personnel Management, Human Resources, Performance Management, Coaching, Change Management, Recruiting, Leadership, Training, Organizational..., Employee Engagement, Employee Training, Talent Acquisition, Succession Planning, Staff Development, Talent Management, Conflict Resolution, Instructional Design, Strategic Planning, Process Improvement, Public Speaking, Program Management, System Administration, Policy, Project Management, Onboarding, Operations Management, Workshop Facilitation, Career Counseling, Management, Resume Writing, Sourcing, Career Development, Management Consulting, Executive Coaching, Strategy, Workforce Planning, College Recruiting, Interviews, PeopleSoft, Vendor Management, Labor Relations, Cross-functional Team..., Hiring, Employee Benefits, Temporary Placement
Education
Amberton University
MS, Human Resources
Northwood University-Texas
BS, Business
Texas A&M University-Commerce
MS, Education Admn
University of Phoenix
Ed.D., Educational Leadership
SKULLY *We are hiring!* August 2015 - Present
B2X Care Solutions July 2012 - January 2015
Flextronics October 2006 - August 2011
University of California, San Francisco 2002 - 2006
WorldsSkip USA Inc. 1999 - 2002
CNET 1998 - 1999
Flextronics 1996 - 1999
Skills
Business Development, Cross-functional Team..., Online Advertising, Product Management, Leadership, Sales Process, Strategy, E-commerce, P&L Management, Business Strategy, Operations Management, Retail, New Business Development, Team Leadership, Management, Strategic Partnerships, Account Management, Sales, Start-ups, Negotiation, Strategic Planning, Call Centers, Customer Service, Marketing Strategy
Education
Golden Gate University 1995 — 1997
MBA, Marketing
San Francisco State University 1990 — 1995
International Business
B2X Care Solutions 2012 - Present
Blackberry Mobiles (RIM) May 2010 - July 2012
Sprint September 2008 - April 2010
Blue Cross Blue Shield of Texas September 2006 - August 2008
Digital America February 2001 - September 2006
Skills
Technical Support, Testing, Blackberry, BMC Remedy, Call Center, Telecommunications, User Acceptance Testing, Release Management, Avaya, Customer Support, Visio, Quality Center, Vendor Management, SDLC, Billing Systems, Software Quality..., Software Documentation, Troubleshooting, Wireless Networking, Telephony, Call Centers, Training, Program Management, Management, Quality Assurance, Mobile Devices, SAP, Mobile Technology, Wireless, Strategy
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2002 — 2005
Bachelor of Arts, Communicatons
Southern University 1997 — 2005
Bachelors, Mass Communications
Xavier University Prepatory High School New 1994 — 1997
B2X Care Solutions July 2012 - September 2014
Research In Motion August 2010 - July 2012
ZTE January 2009 - August 2010
Motorola September 1995 - November 2008
Skills
Telecommunications, Wireless, Six Sigma, Vendor Management, Process Improvement, Mobile Devices, Quality Management, Acceptance Testing, Product Management, Project Management, Testing, Supply Chain Management, Business Process..., LTE, Project Planning, Troubleshooting, Cross-functional Team..., Manufacturing, Electronics, Supply Chain, Continuous Improvement, Iso 9000, Change Management, Root Cause Analysis, DMAIC, RF, Process Simulation, Team Leadership, MS Project, Operations Management, PMP, Lean Manufacturing, FMEA, Business Strategy, ISO, Team Building, Mobile Communications, VoIP, Program Management, Account Management, Management, Business Analysis, Mobile Technology, Engineering, Visio, Cellular Communications, Product Development, Quality Assurance, Service Delivery, Process Engineering
Education
Texas A&M University-Commerce 1987 — 1994
B.B.A, Business
The University of Dallas
M.B.A., Business Management
B2X Care Solutions January 2011 - Present
T-Mobile May 2009 - December 2010
Elcoteq 2007 - 2009
Kyocera Wireless 2004 - 2007
Kyocera Wireless 2001 - 2004
Qualcomm Personal Electronics (Acquired by Kyocera Wireless in 2001) 1996 - 2000
OKI Telecom 1989 - 1996
Skills
Wireless, Six Sigma, Telecommunications, Supply Chain, Cross-functional Team..., Operational Excellence, Continuous Improvement, Manufacturing, New Business Development, Business Process..., Management, Outsourcing, Strategic Planning, Strategy, Product Management, P&L Management, Process Simulation, Lean Manufacturing, Business Strategy, Reverse Logistics, Program Management, ISO, Leadership, Mobile Communications, Business Development, Process Improvement, Vendor Management, Mobile Devices, Customer Satisfaction, Electronics, Team Leadership, Quality Assurance, Product Development, Supply Chain Management, P&L Accountability, Start-ups, Customer Service, Contract Negotiation, Operations Management, Management Consulting, Sales Operations, Project Planning, Competitive Analysis, Sales Management, Account Management, Cost Management, Business Planning, Logistics, Project Management, Customer Experience
Education
University of Alabama 1983 — 1987
BS, Electrical Engineering Technology
B2X Care Solutions January 2015 - Present
Brightstar June 2010 - December 2014
Sony Ericsson Mobile Communications October 2005 - June 2010
Sony Ericsson January 2005 - October 2008
Sony Ericsson November 2003 - August 2005
Ericsson Telecommunications Brazil March 2000 - November 2003
Skills
Finance, Telecommunications, SAP, Budgets, Contract Negotiation, Management, Cross-functional Team..., Supply Chain Management, Business Development, Wireless, Business Strategy, Training, Team Leadership, Process Improvement, Strategy, Change Management, Sales Operations, Logistics, Call Centers, Forecasting, Mobile Communications, Integration, Leadership, Contract Management, Supply Chain, Sales Management, Project Management, CRM, Sales, Sales Process, Reverse Logistics, Product Development, Product Management, Business Planning, Customer Satisfaction, Coaching
Education
IETEC 2002 — 2003
Master of Business Administration (M.B.A.)
Escola Superior de Propaganda e Marketing 1998 — 2000
Master of Business Administration (M.B.A.)
UNIP - Universidade Paulista 1996 — 1997
Post Graduation
Esan - Escola Superior de Admnistração de Negocios 1986 — 1987
Post Graduation
Escola Superior de Administração de Negócios - ESAN 1982 — 1985
B2X Care Solutions July 2013 - Present
Conservative Party of Canada 2011 - 2014
Conservative Party of Canada 2011 - 2014
Conservative Party of Canada 2011 - 2014
Conservative Party of Canada 2011 - 2014
Conservative Party of Canada 2011 - 2014
Conservative Party of Canada 2011 - 2014
Conservative Party of Canada 2011 - 2014
Conservative Party of Canada 2010 - 2014
Maple Leaf Foods Inc January 2013 - June 2013
Skills
Electronics, Semiconductors, Engineering, Electronics..., Lean Manufacturing, Six Sigma, Manufacturing, Manufacturing..., Manufacturing..., Continuous Improvement
Education
University of Bradford 1987 — 1991
BSc, Civil & Structural Engineering
Davises College, Brighton & Hove 1986 — 1987
A-Levels, Physics, Math & Further Applied Math
B2X Care Solutions January 2013 - Present
Motorola Mobility October 2010 - December 2012
Samsung November 2008 - October 2010
Motorola Mobility May 2005 - November 2007
Motorola Solutions January 2001 - May 2005
Skills
Product Development, Supply Chain, Mobile Devices, Engineering, Product Management, Supply Chain Management, Product Launch, Batteries, Business Strategy, New Business Development, Account Management, Contract Negotiation, Management, Sales, Marketing, Operations Management, Cross-functional Team..., B2B, Procurement
Education
University of Illinois at Chicago 1997 — 2000
Bachelor of Science (B.S.), Mechanical Engineering