Blue Cross Blue Shield of Texas
Industry: Insurance company
DescriptionFounded: 1929 Parent organization: Health Care Service Corporation Subsidiaries: Group Life & Health Insurance Co.,
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Blue Cross Blue Shield of Texas Employees
Blue Cross Blue Shield of Texas January 1980 - Present
Gary P Smith Insurance July 1979 - Present
Independent Insurance Broker Life & Health July 1979 - Present
Skills
Insurance, Long Term Care, Health Insurance, Dental, Estate Planning, Public Speaking, Social Media, Medicare Supplements, Health, Disability Insurance, Group Benefits, Medicare, Long-term Care, Strategic Planning, Dentistry, Training, Employee Benefits, Team Building, Outlook, Leadership, Small Business, Marketing, Entrepreneurship, Executive Management, Customer Service, Leadership Development, Term Life Insurance, Commercial Insurance, Coaching, Sales, Umbrella Insurance, Claim, Fixed Annuities, Property & Casualty..., Liability, Workers Compensation, Brokers, Retirement, Professional Liability, Underwriting, General Insurance, Casualty, Commercial Lines, Retirement Planning, Homeowners, Health Savings Accounts, Risk Management, Universal Life, Whole Life, Health Care Reform
Education
University of Houston 1969 — 1972
Bachelor of Arts (B.A.), History
Houston Baptist University
MLA, Master of Liberal Arts
Freedom Equity Group April 2014 - Present
Colonial Life 2013 - Present
Transamerica June 2012 - Present
American National Life Insurance Co. of New York September 2008 - Present
Combined Insurance June 2013 - February 2014
Allstate 2013 - February 2014
Blue Cross Blue Shield of Texas August 2013 - 2014
UnitedHealth Group August 2013 - 2014
STATE FARM INSURANCE 2011 - 2011
Skills
Insurance, Health Insurance, Finance, Outlook, Sales, Strategic Planning, Leadership, Customer Satisfaction, Team Building, General Insurance, Property & Casualty..., Underwriting, Life Insurance, Claim, Customer Retention, Employee Benefits, Strategy, Term Life Insurance, Disability Insurance, Claims Management, Accident, Long-term Care, Claims Handling, Critical Illness, Health Savings Accounts, Long Term Care Insurance, Executive Management, Project Planning, Insurance Brokerage, Business, Cold Calling, Analysis, Training, Workers Compensation, Small Business, Medicare, Financial Services, Call Centers, Brokers, Casualty Insurance, Financial Risk, Retirement Planning, Process Improvement, Legal Liability, Liability, Relationship Management, Pricing, Vendor Management, Managed Care, Recruiting
Education
El Paso Community College 2000 — 2002
Certification Business, Business Management
Blue Cross Blue Shield of Texas October 2014 - Present
Rotech Healthcare May 2013 - March 2014
Convergys December 2012 - May 2013
Skills
Customer Satisfaction, Call Centers, Customer Experience, Customer Retention, Customer Service, Service Delivery, Technical Support, Troubleshooting, BPO, Team Management
Education
DeVry University 2014 — 2018
Bachelor's Degree, Health/Health Care Administration/Management
Vista College 2011 — 2012
Diploma, Medical Information Specialist, 3.9
Tyler Junior College 1999 — 2011
Certificate of Proficiency, Computer Information System, 2.5
Stratford Career Institute 2005 — 2007
Diploma, Accounting, 3.5
Blue Cross Blue Shield of Texas September 2014 - Present
City of Abilene, Texas July 2006 - Present
Texas Department of State Health Services November 2005 - April 2006
City of Abilene, Texas February 1998 - October 2005
Hendrick Medical Center October 1996 - February 1998
Skills
BLS, Hospitals, Medical/Surgical, Patient Safety, Acute Care, Surgery, Medicine, Nursing Education, Medication..., IV, Medical Terminology, Public Health Nursing, Infectious Diseases, Nursing Management, Quality Assurance, Sexually Transmitted..., HIV, Immunizations, Employee Wellness
Education
Angelo State University 1994 — 1996
Associate of Science (AS), Registered Nursing/Registered Nurse
MedSynergies June 2013 - Present
Health Management Associates, Inc. February 2012 - June 2013
Texas Health Physician Group November 2006 - February 2012
TienaHealth 2005 - 2006
Health Receivables, Inc. 1999 - 2004
CIGNA Healthcare 1985 - 1998
Blue Cross Blue Shield of Texas 1984 - 1985
Skills
Healthcare Management, Billing, Accounting, Hospitals, Healthcare, Credentialing, Physicians, Invoicing, Six Sigma, Recruiting, Revenue Cycle, Physician Relations, Payroll, Financial Reporting, HIPAA, Orthopedic, Healthcare Consulting, Cardiology, Operations Management, Practice Management, Medical Billing, EHR, Healthcare Industry, EMR, Accounts Receivable, Medicare, Leadership, Managed Care, Medical Coding, Healthcare Information..., Management, Training, Team Building
Education
Dallas Christian College 2012 — 2016
Bachelor’s Degree, Business Administration and Management, General
Corona-Norco Family YMCA September 2015 - Present
Blue Cross Blue Shield of Texas July 2014 - June 2015
Abilene ISD October 2013 - May 2014
Skills
Microsoft Word, Microsoft Office, Public Speaking, Teaching, PowerPoint, Research, Community Outreach, Customer Service, Higher Education, Nonprofits, Case Management, Treatment Planning, Career Counseling, Small Group Counseling
Education
Abilene Christian University 2010 — 2013
Master's degree, Marriage and Family Therapy/Counseling
Stephen F. Austin State University 2006 — 2010
Bachelor of Science (BS), Psychology
Sedgwick CMS January 2015 - Present
Coach April 2014 - Present
Amana Furntiure and Clock Shop April 2014 - Present
Dillards Inc. July 2012 - Present
None November 2010 - Present
Aflac Insurance May 2008 - August 2012
Ameriprise Financial Services, Inc. November 2009 - 2011
Blue Cross Blue Shield of Texas August 2003 - June 2008
Skills
Recruiting, Leadership, Marketing, Selling, Training, Management, Coaching, Analysis, Time Management, Cold Calling, Sales, Customer Satisfaction, Budgets, Customer Service, Insurance, Public Speaking, Microsoft Office, Team Building, PowerPoint, Process Improvement, Event Planning, Healthcare, Outlook, Nonprofits, New Business Development, Hiring, Microsoft Word, Microsoft Excel, Sales Management, Employee Benefits, Employee Relations, Communication, Strategic Planning, Leadership Development, Human Resources, Research, Interviews, Account Management, Onboarding, Inventory Management, Risk Management, Access
Education
Crown College 2006 — 2008
Bachelor of Applied Science (B.A.Sc.), Management and Ethics, 3.8
Crown College 2005 — 2008
BS, Management & Ethics
Normandale Community College 2003 — 2004
Upgrade Computer software and web design and search engines, Computer Science
Kirkwood Community College 1983 — 1983
Medical Asistant/Accounting
Foundation One Insurance October 2004 - Present
Blue Cross Blue Shield of Texas October 1979 - February 2004
Doctors Hospital November 1976 - October 1978
Skills
Health Insurance, Managed Care, Insurance
Education
Amberton University
Bachelor's degree, Human Relations and Business
Weatherford College 1975 — 1976
Nursing
JNB Works July 2014 - Present
Ally Financial Inc. April 2013 - February 2014
Blue Cross Blue Shield of Texas July 2012 - January 2013
Metlife Homeloans November 2010 - April 2011
United Services Community Action Agency November 2009 - July 2010
Workforce Partnership May 2009 - August 2009
City Vision Ministries November 2007 - August 2008
Greater Lewisville Cares January 2007 - May 2007
Center for Collaborative Organizations May 2006 - May 2007
The Gateway Center February 2006 - March 2007
Skills
Communicator, Public Speaking, Public Relations, Administrative Support, Non-profits, Event Planning, Newsletters, Fundraising, Recruiting, Time Management, Marketing, Media Relations, PowerPoint, Customer Service, Corporate Communications, Interviews, Event Management, Press Releases, Outlook, Analysis, Administrative..., Sales, Social Networking, Research, Editing, Program Management, Strategy, Creative Writing, Management, Internal Communications, Healthcare, Journalism, Strategic Communications, Email Marketing, Teamwork, Marketing Communications, Social Media, Speech Writing, Human Resources, Training, Facebook, Project Planning, Policy
Education
University of North Texas 2005 — 2007
Master of Arts, Journalism/Public Relations
Langston University 2002 — 2004
Bachelor of Arts, Broadcast Journalism
Penn Valley Community College 1999 — 2001
A.A., Communications
Central Sr. 1995 — 1999
Diploma
Decision Analyst, Inc. November 2012 - Present
The Power Of ZoomM Marketing 2010 - June 2012
Creative Marketing Enterprises/c8mr 2007 - 2009
Health Care Service Corporation 2006 - 2007
The Scotts Miracle-Gro Company 2005 - 2005
DSS Research 2002 - 2005
MORPACE International 2000 - 2002
Blue Cross Blue Shield of Texas 1995 - 2000
Aetna 1988 - 1992
PARTNERS National Health Plans 1986 - 1992
Skills
Marketing Research, Market Research, Segmentation, Quantitative Research, Marketing Strategy, Consumer Behaviour, Marketing, Competitive Analysis, Advertising Research, Strategy, Focus Groups, Customer Insight, Qualitative Research, Analytics, Leadership, Marketing Analytics, Questionnaire Design, Strategic Planning, Product Development, Management, Integrated Marketing, Brand Equity, B2B, Competitive Intelligence, Social Media Marketing, Online Marketing, Marketing Management, Digital Marketing, Team Building, Marketing Communications, Direct Marketing, Predictive Modeling, Market Analysis, Multivariate Analysis, AAU, Medicare, Medicaid, Innovation, Market Intelligence, Product Marketing, Promotions, Brand Measurement, Concept testing, Conjoint Analysis, Choice Modeling
Education
Baylor University - Hankamer School of Business
Bachelor of Business Administration (BBA), Marketing
The University of Texas at Arlington
Master of Business Administration (MBA), Marketing Research
Blue Cross Blue Shield of Texas October 2002 - Present
Tippett & Gee March 1998 - July 2002
Education
Cisco College
Associate's Degree, Business Management
Consilium 1 May 2014 - Present
The Linicomn Agency 2010 - Present
Blue Cross Blue Shield of Texas July 2013 - March 2014
Army & Air Force Exchange Service (AAFES) August 2006 - July 2013
Mouser Electronics April 2005 - April 2006
IBM January 1995 - June 2002
Skills
Avaya Site..., Avaya, Troubleshooting, Unity Connection, Avotus Call Accounting, ICM, Verint Ultra, IEX Total View, Verint WFM, Cisco Meeting Place, UCCE, Cisco Call Manager, CentreVu, Polycom Video..., Team Leadership, Process Improvement, Networking, Wireless Networking, Telecommunications, Project Management, Customer Service, Team Building, Access, Acting, Call Centers, Commercials, Entertainment, Technical Support, Video, System Administration, Wireless, Theatre, ACD, Leadership, Telephony, Voice Over, Short Films, Stage, Training, Improvisation, Vendor Management, Voice Acting, Software Documentation, Social Networking, Analysis
Education
Cameron University 1986 — 1991
B.A., Communications
First Baptist Church of Wichita Falls, TX July 2014 - Present
Transport Logistics, Inc. March 2013 - July 2014
Blue Cross Blue Shield of Texas January 2013 - July 2014
Skills
System Administration, Network Administration, Technical Support, Microsoft Exchange, Backup Solutions, Team Leadership, Teamwork, Microsoft Office, Access, Research, HTML, SQL, Data Analysis, Public Speaking, Programming, Customer Service, Time Management, Windows, Visio, Social Networking, Photoshop, Event Planning
Education
Midwestern State University 2012 — 2015
Master of Business Administration (M.B.A.)
Midwestern State University 2009 — 2012
Bachelor of Business Administration (BBA), Management and MIS
Mclennan Community College 2007 — 2009
Associate of Arts (AA)
Heritage Middle School August 2014 - Present
Waco Independent School District August 2013 - Present
Internation Academy of Design and Technology- San Antonio March 2013 - Present
Columbia Football League March 2013 - Present
Self-employed January 2009 - Present
Superior Health Plan March 2007 - September 2012
Zukor Marketing May 2010 - September 2010
Aetna Insurance April 2004 - March 2007
Blue Cross Blue Shield of Texas January 1999 - April 2004
Skills
Graphic Design, Adobe Acrobat, Adobe Bridge, Vector Illustration, Photography, Graphics Layout, Production Layout, Photoshop, InDesign, Illustrator, Microsoft Applications, Dreamweaver, Flash, CSS, HTML, Customer-focused Service, Graphics, Layout, Web Design, Public Speaking
Education
Full Sail University 2011 — 2012
Master of Arts (M.A.), Media Design
Lincoln College of Technology-West Palm Beach 2009 — 2010
Associate of Science (A.S.), Graphic Design
The University of Texas at San Antonio 2006 — 2009
Bachelor of Arts (B.A.), Art
Blue Cross Blue Shield of Texas February 1997 - Present
Skills
SDLC, PMO, Project Portfolio..., Requirements Gathering, Visio, Business Requirements, Business Process..., Vendor Management, Resource Management, Business Analysis, Requirements Analysis, IT Strategy, Business Process, Software Project..., Process Improvement, Risk Management, HIPAA: CHAP, CHPE,..., Access, Data Analysis, MS Project, Insurance, Health Insurance, Healthcare, Program Management, Databases, Healthcare Industry, HIPAA, Project Management, Management, Strategic Planning
Education
Midwestern State University 1977 — 1981
Bachelor of Arts (B.A.), Accounting and Finance
The University of Texas at Arlington
Human Services, General
Lennox International December 2014 - Present
Lennox International March 2013 - November 2014
Celanese April 2012 - March 2013
Celanese International April 2010 - April 2012
Celanese September 2008 - April 2010
Celanese January 2007 - September 2008
Blue Cross Blue Shield of Texas January 2002 - October 2006
Skills
SAP, Business Process, SAP HR, HRIS, Software Documentation, Analysis, SharePoint, Training, Payroll, Management, SAP ERP, Sarbanes-Oxley Act, Personnel Management, Process Improvement, ERP
Education
Hamilton University 2001 — 2001
Bachelor of Science, Business Administration
The University of Glasgow 2000 — 2001
United American Insurance Company January 2015 - Present
Mutual of Omaha January 2001 - Present
National Farm Life May 1997 - Present
Blue Cross Blue Shield of Texas January 1995 - Present
Independent Property Adjuster 2006 - 2008
Texas State Bank Examiner 1980 - 1990
Skills
Health Insurance, Term Life Insurance, Life Insurance, Disability Insurance, General Insurance, Fixed Annuities, Long-term Care, Whole Life, Claim, Insurance
Education
TexasTech 1970 — 1973
Agricultural Economics
Abilene Christian University
Abilene Christian University
Financial Technology October 2014 - Present
Placemark Investments November 2007 - October 2014
The Garland Group 2007 - 2007
Blue Cross Blue Shield of Texas 2005 - 2006
Hardin-Simmons University 2002 - 2006
Skills
Microsoft Excel, SQL, Linux, JavaScript, Microsoft Office, Security, Troubleshooting, Databases, Public Speaking, System Administration, Management, Leadership, Customer Service
Education
Hardin-Simmons University 2002 — 2006
Rego Consulting August 2012 - Present
Blue Cross Blue Shield of Texas March 2002 - August 2012
Tenet Healthcare August 2001 - December 2001
Textile Technologies January 2001 - August 2001
Riva Technologies April 1999 - February 2001
Alliance Data November 1997 - April 1999
Skills
CA Clarity, Oracle, Microsoft SQL Server, Portlet Development, XOG, PHP, phpMyAdmin, MySQL, Web Design, Web Content, Problem Solving, Project Management, Open Workbench, Visual Basic, Visual C#, XML Spy, MapForce, XML, Oracle SQL, Solution Architecture, Project Portfolio..., Resource Management, SDLC, Visio, PMO, Requirements Gathering, PMP, Crystal Reports, SharePoint, Requirements Analysis, Software Project..., PL/SQL, Business Objects, Clarity, Oracle SQL Developer
Education
University of North Texas 2010 — 2012
BAAS, Applied Technology & Performance Improvement
Collin County Community College 2006 — 2006
Project Mangement Certificate, Project Management
Dallas County Community College 2001 — 2003
AAS, Business Computer Programming/Software Development
Blue Cross Blue Shield of Texas August 2015 - Present
BSU Communications Graduate Student Caucus January 2014 - May 2015
Spirent Communication February 2014 - August 2014
Medical Marketing Economics, LLC March 2012 - July 2013
The University of MS Office of International Program October 2010 - March 2012
Allstate Insurance Company May 2008 - June 2010
The University of MS Track and Field January 2006 - May 2009
Skills
Data Analysis, Project Management, Event Planning, Customer Service, PowerPoint, Recruiting, Social Media Marketing, Social Media, Market Research, Research, Team Building, CRM, Budgets, Human Resources, Public Relations, Social Networking, •Organizing and..., •Detail-oriented, Microsoft Office Suite..., Analytical problem..., Task Management, Database enhancement, Strategic Planning, Process Improvement, Analytical Problem..., Self-starter, Problem Solving
Education
Bowie State University 2013 — 2015
Master of Arts (MA), Organizational Communications
University of Mississippi - School of Business Administration 2005 — 2010
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
Middle school
Blue Cross Blue Shield of Texas April 2014 - Present
MALS 31 August 2011 - April 2014
CNATTU Jacksonville Fl July 2007 - August 2011
United States Marine Corps 2002 - 2007
United States Marine Corps 1996 - 2002
United States Marine Corps 1993 - 1996
Skills
Logistics, Microsoft Excel, PowerPoint, Outlook, Teaching, Public Speaking, Access, Data Analysis, Leadership, Six Sigma, Change Management, Performance Management, Management, Analysis, Microsoft Office, Microsoft Word, Customer Service, English, Windows, Photoshop, Continuous Process..., Logistics Management, Leading Organizational..., Interpersonal..., Multi-Cultural Team..., Analytical Skills, Continuous Improvement, Project Management, Process Improvement, Program Management, Operations Management, Project Planning, Supply Chain Management
Education
Southern Illinois University, Carbondale 2007 — 2009
Bachelor of Science (BS), Workforce Development and Training
Barstow Community College 2003 — 2005
Associate of Science (AS), Business management
Blue Cross Blue Shield of Texas March 2014 - Present
The Albany Herald June 2007 - August 2013
Turner Job Corps October 2006 - June 2007
Dr. Frank White, DDS August 2006 - October 2006
Self-Employed June 1999 - June 2006
Capital Returns, Inc March 2004 - February 2006
Physicians Sales & Service February 1998 - January 1999
Skills
Microsoft Office, Data Entry, Customer Relations, Excel, Newspaper, Customer Service, Forklift Operator, Microsoft Excel
Education
Gateway Community College 1998 — 2000
Business Technology
Blue Cross Blue Shield of Texas April 2015 - Present
Blue cross blue shield of Texas March 2014 - April 2015
Molina Healthcare January 2013 - March 2014
Heart 2 Heart Hospice August 2012 - January 2013
Alere, Inc. June 2012 - August 2012
H August 2011 - April 2012
United Health Group September 2010 - June 2011
Homecare network 2010 - 2010
United healthcare 2008 - 2010
Coventry Health Care 2006 - 2007
Skills
Healthcare, Utilization Management, Healthcare Management, Medicaid, Medicare, Disease Management, Managed Care, Nursing, Hospitals, Provider Relations, Healthcare Information..., Case Management
Education
Louisiana Tech University 1987 — 1989
Associate's degree, Nursing
Rayville high school 1979 — 1983
Blue Cross Blue Shield of Texas June 2010 - Present
Blue Cross Blue Shield of Texas 2010 - 2012
Samsung Electronics May 2009 - January 2010
Skills
Business Analysis, Project Management, Requirements Analysis, Analysis, SDLC, Strategic Planning, Testing, Functional..., Test Planning, Visio, Project Delivery, Business Requirements, Business Process, Requirements Gathering, Business Intelligence, Requirements Management, Program Management, Windows, User Acceptance Testing, Vendor Management, Quality Assurance, Quality Center, Problem Solving, Software Documentation, Software Project..., Business Process..., Agile Methodologies, Integration, SharePoint, PMO, Agile Project Management, Resource Management, Process Improvement, PMP, Data Warehousing, Information Technology, Oracle, Scrum, Systems Analysis
Education
DePaul University 1999 — 2001
Master's degree, Information Technology
Government College University, Lahore 1986 — 1988
Master's degree, English Language and Literature, General
Erie Insurance Group June 2012 - Present
Erie Insurance Group January 2011 - June 2012
Erie Insurance Group December 2008 - January 2011
Erie Insurance Group November 2007 - December 2008
Erie Insurance Group May 2007 - November 2007
Patriot HR June 2003 - May 2007
Alliance Community Hospital June 1998 - June 2003
Blue Cross Blue Shield of Texas December 1989 - April 1998
Skills
Talent Acquisition, Recruiting, Human Resources, Workforce Planning, Talent Management, Employee Relations, Onboarding, Employee Benefits, Benefits Administration, Workers Compensation, Career Development, Organizational Learning, Deferred Compensation, Career Counseling, Staff Development, Property & Casualty..., Change Management, Insurance, Leadership Development, Employee Engagement, Training Facilitation, Health Insurance, Performance Management, Organizational..., Organizational..., HRIS, Learning Management, Appreciative Inquiry, Youth Mentoring, New Business Development, Microsoft Excel, Networking, Disability Insurance, Strategic Planning, Labor Relations, Training, Employee Training, HR Policies, Compensation, Career Development..., SPHR, Human Capital Strategist, Applicant Tracking..., Coaching, College Recruiting, Team Building, Workshop Facilitation, Technical Recruiting, Career Development..., Business Coaching
Education
Weatherhead School of Management at Case Western Reserve University 2010 — 2010
Executive Education Program
Capella University 2001 — 2004
MS, Business/Human Resource Management
Slippery Rock University of Pennsylvania
BS
Self employed May 2001 - Present
Intergroup Of Arizona November 1992 - May 2002
Robertson Mann Associates 1982 - 1992
Blue Cross Blue Shield of Texas April 1968 - 1982
Education
Dallas County Community College 1968 — 1976
Associate
Misawa Dependent High School 1965 — 1967
Blue Cross Blue Shield of Texas April 1993 - Present
Skills
UNIX Shell Programming, ETL, SQL, Teradata, SAS, ZENA, Visual Basic, TSO, OS/390, Visio, Production Support, ASP, DataStage, ZEKE, VBA, SQL Assistant, Endevor, Syncsort, Mainframe, ISPF, IBM InfoSphere, JCL, DB2, VSAM, Fileaid, IBM Mainframe, CICS, FILEMSTR, IBM Utilities, MVS, COBOL, DB2/SQL, Intertest
Education
The University of Texas at Arlington 1979 — 1981
MBA, Computer Systems Analysis
Indian Institute of Technology, Madras 1972 — 1977
BTech, Chemical Engineering
Blue Cross Blue Shield of Texas March 2011 - Present
PepsiCo June 2010 - February 2011
Vignette/OpenText February 2009 - May 2010
Virtusa India Pvt Ltd September 2004 - January 2009
Skills
Vignette, DOM, AJAX, Spring, Web Services, Agile Methodologies, Weblogic, SOA, Ant, Java Enterprise Edition
Education
Jawaharlal Nehru Technological University 2001 — 2004
MCA, Computers
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas May 2015 - Present
Technocrats Domain 2003 - Present
Synapse November 2014 - April 2015
Blue Cross Blue Shield of Texas December 2009 - October 2014
MMM Healthcare July 2009 - December 2009
Rent-A-Center March 2009 - June 2009
The Home Depot December 2008 - January 2009
Principal Financial Group August 2008 - December 2008
The Independent Doctors of New Mexico,Inc January 2008 - June 2008
HAVI Global Solutions May 2007 - May 2008
Skills
Healthcare, EAI, Websphere, EDI, WTX, SOA, HIPAA, Integration, Web Services, SDLC, XML, Enterprise Architecture, Requirements Analysis, DB2, PL/SQL, Data Warehousing, Software Project..., Microsoft SQL Server, Oracle, Solution Architecture, Unix, WebSphere
Education
Gulbarga University 1992 — 1996
be
HEB November 2009 - Present
Blue Cross Blue Shield of Texas June 2015 - August 2015
Texas Department of Aging and Disability Services May 1991 - February 2006
Medical Center Hospital Odessa, TX October 1983 - May 1988
Skills
C++, Visual Basic, HTML, XHTML, CSS, Java, Microsoft SQL Server, Microsoft Office, Typing, Android Development, PHP, Wordperfect, TextPad, Notepad++, Data Entry, Computer Hardware
Education
McMurry University 2015 — 2016
Working on Bachelors Degree in Computer Science Technology, Computer Science
Odessa College 2015 — 2016
none, Mathematics
Texas State Technical College-West Texas 2012 — 2013
Associate of Science (A.S.), Computer Science Technology
Affordable Insurance and Financial Services February 2013 - Present
Heartland Institute of Financial Education September 2012 - Present
World Financial Group November 2011 - Present
Indipendent Sales Agent for Life and Health August 2010 - Present
Blue Cross Blue Shield of Texas 2013 - 2014
BenefitMall March 2010 - December 2013
Dwight Otto Brokerage, Inc 2010 - 2011
Mutual of Omaha 2010 - 2011
American General Life & Accident August 2009 - July 2010
Roma Realty LLC June 1993 - December 2009
Skills
Health Insurance, Disability Insurance, Brokers, Insurance, Employee Benefits, Long Term Care, Annuities, Term Life Insurance, Retirement, Retirement Planning, Group Benefits, Small Business, Investments, Estate Planning, Financial Planning, Sales Management, Commercial Insurance, Customer Relations, Direct Sales, Critical Illness, New Business Development, Fixed Annuities, Long-term Care, Strategic Financial..., Real Estate, Customer Service, Sales, Entrepreneurship, Wealth, Business Planning, Finance, Management, Medicare, General Insurance, Universal Life, Financial Planners, Health Savings Accounts, Life Insurance, Business Strategy, Selling, Wealth Management, Long Term Care Insurance, Risk Management, 401k, Claim, Mortgage Lending, Financial Services, Whole Life, Time Management
Education
Kaplan University in Dallas, tx 2008 — 2008
Gujarat University 1982 — 1989
Masters, Banking and Tax Law
Region 17 December 2009 - Present
Region 17 Education Service Center December 2009 - Present
Halliburton January 2008 - November 2009
Cornell Companies January 2007 - January 2008
Blue Cross Blue Shield of Texas January 2006 - January 2007
VALOR Telecommunications April 2001 - April 2005
ARAMARK 1999 - 2001
Lane Gorman Trubitt PLLC 1998 - 1999
Skills
Labor Relations, Employee Relations, Benefits, HRIS, Payroll
Education
Angelo State University 1985 — 1987
Bachelor, Business Administration; Management
Ranger College 1983 — 1985
Associate in Science, Computer Science
Blue Cross Blue Shield of Texas February 2009 - Present
North Lake College 2004 - 2009
Skills
Leadership, Solid work ethic, Exceptional People..., Superior Sales Skills, Outstanding..., Highly detail oriented, Technical Ability, Highly motivated..., Bilingual-English/Spanis..., Timely Decision Making, Project Management, Operations Management
Education
Argosy University Phoenix 2007 — 2009
Masters, Education
The University of Texas at El Paso 1994 — 1998
Bachelor, Health Science
Baylor Scott & White Health March 2014 - Present
Baylor Scott & White Health March 2013 - February 2014
Blue Cross Blue Shield of Texas January 2013 - March 2013
Tenet Healthcare: Houston Northwest Medical Center April 2010 - December 2012
CIGNA Healthcare January 2009 - April 2010
CIGNA Healthcare July 2000 - January 2009
CIGNA Healthcare January 1998 - July 2000
Memorial Hermann Healthcare System August 1996 - January 1998
NYLCare Health Plans of the Gulf Coast February 1996 - August 1996
NYLCare Health Plans of the Gulf Coast February 1995 - February 1996
Skills
Healthcare Management, Hospitals, Physicians, Physician Relations, Managed Care, Physician Network..., Health Plan Operations, Hospital Administration, Business Development, Strategic Planning, Hospital Contracting, IPAs, Capitation, Medicare Advantage, Medicaid, CHIP, Hospital Marketing, Community Hospitals, Academic Medical Centers, Accountable Care, Medical Group Management, Medicare, HIPAA, HMO, Network Development, Provider Relations, Contract Negotiation, Healthcare Consulting, Strategy, Revenue Cycle Management, Revenue Cycle, Healthcare Reimbursement, Disease Management, Practice Management, Medical Compliance
Education
Baylor University
BA, Economics
University of Houston-Clear Lake
MHA/MBA, Healthcare Administration
Tesoro Petroleum January 2007 - Present
Argonaut Group January 2012 - June 2012
Home Savings of America February 2010 - January 2012
Rackspace Managed Hosting January 2005 - December 2006
World Savings May 2000 - January 2006
Aperian Technologies January 2000 - January 2002
Blue Cross Blue Shield of Texas January 1997 - January 2000
United States Marine Corps July 1992 - July 1996
Skills
Citrix, Storage, Disaster Recovery, Servers, Infrastructure, System Deployment, Virtualization, Active Directory, VMware, Microsoft Exchange, System Administration, Citrix Metaframe, Troubleshooting, Data Center, Windows Server, Microsoft Technologies, SAN, DNS, VMware ESX, Security, Operating Systems, Cisco Technologies, DHCP, Firewalls, Hyper-V, IIS, XP, IT Management, VPN, Cloud Computing, Network Security, HP, Network Administration, Blackberry Enterprise..., Windows XP, ITIL, Exchange 2010/2007/2003, SCOM, Server 2000-2008, SharePoint, Network Architecture, Microsoft Certified..., Yellow Belt
Education
Colorado Technical University 2007 — 2009
IS, IS
Campbell University 1995 — 1996
IS, IS
Blue Cross Blue Shield of Texas November 2006 - Present
Southwest Airlines 2013 - 2013
BCBS 2006 - 2010
AT&T 2006 - 2007
Caterpillar Inc. March 2006 - August 2006
PNC August 2005 - February 2006
Ford Motor Company October 2004 - March 2005
Satyam Computer Services 2000 - 2005
Elsevier April 2004 - October 2004
Skills
J2EE, Java, Websphere, SOA, Struts, Web Services, Spring, Enterprise Architecture, Hibernate, JMS, Servlets, SOAP, EJB, JDBC, JSP, UML, Eclipse, XML, EAI, Tomcat, JUnit, RAD, Weblogic, SQL Server, OOAD, Ant, Application Development, ClearCase, Java Enterprise Edition, Sun Certified Java..., WebSphere MQ, WebSphere Process Server
Education
Gulbarga University 1989 — 1993
BE, Mechanical Engineering
First Baptist Church Tioga August 2013 - Present
Denton County Sheriff Department June 2012 - Present
Yale Security Company March 2011 - June 2012
American General Life January 2001 - June 2009
Southwestern Life December 1996 - October 2000
Blue Cross Blue Shield of Texas June 1984 - December 1996
Skills
Bible, Biblical Teaching, Gospel, Pastoring, Preaching, DB2, COBOL, JCL, Disaster Recovery, SQL, Databases, SDLC, Business Analysis, Microsoft SQL Server, Requirements Analysis
Education
Dallas Theological Seminary 2001 — 2010
Master of Arts (MA), Christian Education
Baylor University
Bachelors, Business Administration
Blue Cross Blue Shield of Texas December 2006 - Present
Object Systems Group January 2005 - December 2006
Bio-Terrorism Division, Dallas County November 2001 - January 2005
Alcatel-Lucent August 1996 - September 2001
FoxMeyer Health Corporation August 1994 - August 1996
Skills
Sun Certified Java..., SQL, Unix, A+ Certified, XML, DB2, Agile Methodologies, Web Services, SDLC, Oracle, Integration, Microsoft SQL Server, Databases, Security+, Oracle Certified..., Certified Internet Web..., Project+, Certified Internet Web..., Certified JavaScript..., Network + Certified, Certified Internet Perl..., Certified Web..., Software Project..., Visio, Java, Requirements Analysis
Education
Western Governors University 2012 — 2015
Bachelor of Science (B.S.), Computer Science, IT - Software Emphasis
University of North Texas 1996 — 2000
Computer Science
Central Texas College 1992 — 1994
Associate of Science (A.S.), Computer Science
Blue Cross Blue Shield of Texas November 2010 - Present
Dallas County Republican Party March 2009 - March 2013
Dallas County August 2008 - August 2012
Parkland Hospital June 1997 - November 2006
Skills
Strategic Planning, Microsoft Office, Customer Service, Analysis
Education
Dallas County Community College 1993 — 1997
ADN, Nursing
Texas A&M University-Commerce 1978 — 1980
BBA, Marketing
Richland Community College 1976 — 1978
AAS, Business
Berkner High School 1971 — 1975
Diploma
Blue Cross Blue Shield of Texas May 2011 - Present
Mentor Worldwide, LLC, a Johnson & Johnson Company January 1997 - May 2011
RLP Mechanical April 1995 - January 1997
UPS April 1985 - April 1995
Skills
State of Texas Class A..., State of Texas..., Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Windows, Outlook, Budgets, Leadership, Facilities Management
Education
Eastfield College
Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technology
Johnson Controls
Metasys Programming & Trobleshooting
Rockwell Automation
RS Logix Programming & Troubleshooting
United Parcel Services
Environmental Education Fuel Island & Leak Remediation
AirMedCare Network December 2014 - Present
Texas Insurance Professionals January 2013 - Present
A Cooler House dba Atlas Star Energy - Intergrated Blue Marble Energy February 2002 - December 2012
A New Beginning Outpatient Ctr June 1999 - September 2001
Blue Cross Blue Shield of Texas July 1995 - December 1998
TLC National Marketing - Transport Life Insurance Comapny February 1990 - April 1996
Skills
Sales, Marketing &..., Design & Staging, Public Relations, Strategic Planning, New Business Development, Social Media, Marketing Strategy, Sales Management, Start-ups, Social Networking, Public Speaking, Event Management, Budgets, Contract Negotiation, Web Content Management, Microsoft Office, Income Statement, Direct Sales, Radio, Marketing, Advertising, Marketing Communications, Product Development, Fundraising, Account Management, Management, Event Planning, Social Media Marketing, Selling, Online Advertising, Proposal Writing, Lead Generation, Trade Shows, Sales, Business Planning, Entrepreneurship, Direct Mail, Facebook, Online Marketing, B2B, Project Management, Direct Marketing, SEO, Integrated Marketing, Marketing Management, Product Marketing, Brand Development, Negotiation, Retail, Team Building
Education
Kansas Building Science Institute
Building Science Certificate of Completion, Building Science and Energy Performance, Certification
Florida State University
Business Management / Psychology
Teradata March 2011 - Present
HCSC (Blue Cross Blue Shield of Illinios, Texas, New Mexico & Oklahoma) June 2003 - March 2011
Blue Cross Blue Shield of Illinois March 2001 - June 2003
Blue Cross Blue Shield of Texas March 1997 - March 2001
Gabriel, Roeder, Smith and Company May 1996 - December 1996
Skills
Data Warehousing, Data Quality, Teradata, Data Modeling, Data Warehouse..., Data Integration, ETL, Data Governance, Master Data Management, Business Intelligence, Enterprise Architecture, Metadata Management, Business Objects, Databases, Requirements Analysis, Business Analysis, Systems Analysis, Analytics, DB2, Erwin, Performance Tuning
Education
Michigan State University
BA, Mathematics
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas April 2014 - Present
Blue Cross Blue Shield August 2008 - Present
Blue Cross Blue Shield August 1993 - Present
Blue Cross Blue Shield of Texas June 1993 - April 2014
Blue Cross Blue Shield September 2011 - March 2013
Learning, Talent & Communication September 2004 - July 2008
Blue Cross Blue Shield January 2003 - August 2004
Blue Cross Blue Shield July 2000 - December 2002
Blue Cross Blue Shield August 1994 - June 2000
NYLCare 1993 - 1998
Education
Houston Community College
University of Houston
Dallas County June 2012 - Present
Texas Department of Family and Protective Services March 2009 - February 2010
Blue Cross Blue Shield of Texas August 2008 - February 2009
T-Mobile August 2007 - August 2008
Skills
Customer Service, Public Speaking, Microsoft Excel, Microsoft Office, Data Entry, Community Outreach, Event Planning, Fundraising, Government, Interviews, Non-profits, Nonprofits, Outlook, Software Documentation, Volunteer Management, Case Management, Policy, Supervisory Skills, Teaching
Education
Dallas Baptist University 2006 — 2008
B.A.S, Criminal Justice
Pikes Peak Community College 1995 — 1997
A.A.S, Criminal Justice
Broadspire November 2007 - February 2010
Blue Cross Blue Shield of Texas August 2003 - October 2007
Concentra March 1999 - June 2003
Intracorp August 1994 - February 1999
Skills
Certified Case Manager, Medicare, Healthcare, Orthopedic nursing, Nursing, Orthopedic
Education
Lewis University 1984 — 1987
BSN, Nursing
Thornton Community College 1976 — 1977
ADS, Nursing
North Park University 1972 — 1976
BA, Psychology
NorthStar Anesthesia, P.A. May 2013 - Present
Windsor Health Plan September 2010 - February 2013
Tenet Healthcare September 2006 - March 2010
Blue Cross Blue Shield of Texas April 1993 - September 2006
COLLECTION EXPRESS SERVICES, Houston, TX July 1992 - April 1993
HCA Lewisville Memorial Hospital January 1990 - July 1992
Westpark Medical Center, McKinney, TX August 1988 - January 1990
Midway Park Medical Center, Lancaster, TX August 1986 - July 1988
Grant Buie Hospital, Hillsboro, TX March 1985 - July 1986
Skills
Health Insurance, Healthcare, Insurance, Managed Care, Contract Negotiation, Medicare, Hospitals, Healthcare Reimbursement, Strategic Planning, Leadership, Provider Relations, Network Development, Revenue Cycle, HMO, Physician Relations, Healthcare Industry, PPO, Healthcare Consulting, HIPAA, Medicaid, Team Building, Physicians, Process Improvement, New Business Development, Training, Employee Benefits, Executive Management, Healthcare Management, Healthcare Information..., Health Policy, Medicare Part D, Credentialing, Revenue Cycle Management, Pharmacy Benefit..., Claim, Home Care, Utilization Management, Medical Billing, Practice Management, Provider Network..., EHR, EMR, Quality Improvement, Medicaid Managed Care, Disease Management, Accountable Care, Medical Coding, JCAHO, CPT, Medical Compliance
Education
Baylor University - Hankamer School of Business 1979 — 1983
BBA, Accounting/Computer Information Systems
Baylor University - Hankamer School of Business
Blue Cross Blue Shield of Texas June 2013 - Present
AT&T Internet Services April 2008 - February 2013
JCPenney August 2007 - February 2011
U.S. Support Company January 2006 - April 2008
Skills
Call Centers, Health Insurance, Insurance, Process Improvement, Life Insurance, Medicare, Business Analysis, General Insurance, Property, Claim, Customer Service, Underwriting, Employee Benefits, Commercial Insurance, Microsoft Excel, Public Speaking, PowerPoint, Team Building, Training, Outlook, Leadership, Microsoft Office, Strategic Planning, Management, Microsoft Word
Education
Grambling State University 1999 — 2005
Child Development, Pure and Applied Science
Wilks Brothers L.L.C. August 2015 - Present
Caps Baptist Church July 2015 - Present
WaveCreste April 2014 - August 2015
Abilene Regional Medical Center July 2012 - April 2014
Northrop Grumman Corporation October 2010 - November 2011
Northrop Grumman Corporation July 2008 - October 2010
Zoltek Corporation March 2007 - July 2008
Zoltek March 2007 - July 2008
Blue Cross Blue Shield of Texas August 2001 - April 2006
Skills
Security Clearance, Personnel Management, PeopleSoft, Human Resources, Employee Relations, Leadership, Management, Team Building
Education
Hardin-Simmons University 1999 — 2006
Management
Health Care Service Corporation October 2014 - Present
Health Care Service Corporation September 2009 - September 2014
Blue Cross Blue Shield of Texas August 2004 - August 2009
Blue Cross Blue Shield of Texas August 1995 - July 2004
Skills
HIPAA, Healthcare Information..., Healthcare, Process Improvement, Healthcare Management, SDLC, Business Analysis, Insurance, Medicare, Business Process..., Program Management, Vendor Management, Strategic Planning, Cross-functional Team..., Health Insurance, IT Strategy, Healthcare Industry, Project Management, IT Management, Product Management, Executive Management, Strategy, Management, Managed Care, Medicaid, Software Documentation, Change Management, Healthcare Consulting, Business Process, Business Intelligence, Leadership, PMO, PMP
Education
University of Phoenix 2006 — 2008
MBA, Business Administration
Amberton University 1997 — 1999
Bachelor of Business Administration (BBA), Management Information Systems, General
Blue Cross Blue Shield of Texas June 2013 - Present
Education
DeVry University 2012 — 2016
Bachelor's Degree, Business/Corporate Communications, 3.71
HRH of Dallas / Willis of Texas, Inc. May 2006 - September 2015
Pacificare/UHC October 2005 - May 2006
BenefitMall March 2004 - August 2005
Foster Benefit Resources, Inc. March 2002 - March 2004
HRH of Dallas, Inc. January 2001 - March 2002
Blue Cross Blue Shield of Texas June 1989 - December 1997
Skills
Employee Benefits, Customer Service, Customer Satisfaction, Customer Relations, Customer Insight, Customer Support, Customer Retention, Performance Motivation, Driven By Results, Making Deadlines, Organizational..., Self-management, Self Assessment, Microsoft Excel, Microsoft Word
Education
Eastfield College 1971 — 1973
Liberal Arts and Sciences/Liberal Studies
Thomas Jefferson High School 1968 — 1971
High School
Molina Healthcare June 2014 - Present
Blue Cross Blue Shield of Texas December 2008 - June 2014
Skills
Nursing, Medical/Surgical, Critical Care, Healthcare Management, Patient Safety, BLS, EMR, ICU, Inpatient, Patient Education, Healthcare, Acute Care, Hospitals, Patient Advocacy, CPR Certified, Medication..., Registered Nurses, Home Care, Wound Care, Training, Customer Service, Nursing Education, IV, Strategic Planning, Team Building
Education
Grand Canyon University 2014 — 2015
Bachelor's degree, Registered Nursing/Registered Nurse
Jones County Junior College 2002 — 2004
Associate Nursing Degree, Registered Nursing/Registered Nurse
DAL Global Services, LLC September 2014 - Present
Aon Hewitt August 2004 - October 2013
Blue Cross Blue Shield of Texas August 1995 - December 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking
Education
Lone Star College 2015 — 2017
Associate’s Degree, Business Administration and Management, General
Sam Houston State University 1984 — 1985
Criminal Justice/Law Enforcement Administration
Allscripts November 2011 - Present
RelayHealth March 2011 - November 2011
McKesson November 2004 - March 2011
Regal Lager, Inc. October 2000 - November 2004
United Regional Health Care System June 1998 - September 2000
Blue Cross Blue Shield of Texas August 1998 - July 1999
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, Strategic Planning, Marketing, Project Management, Team Building, Healthcare
Education
Auburn University 1986 — 1991
Bachelor’s Degree, Public Relations, Advertising, and Applied Communication
Marsh & McLennan Agency- Dallas January 2010 - Present
Blue Cross Blue Shield of Texas 2006 - 2009
Stanton Group 2004 - 2006
Skills
Employee Benefits, Health Savings Accounts, Health Insurance, Disability Insurance, COBRA, Account Management, Group Insurance, Customer Satisfaction, Benefits Administration, Brokers, Term Life Insurance, Flexible Spending..., Health Care Reform, Client Service Oriented, Self-funded, Insurance, HRA, Life Insurance, PPO, General Insurance, Open Enrollment, Group Medical, Insurance Brokerage, HMO, Voluntary Employee..., Employee Wellness, FMLA, HIPAA, FSA, Renewals, Marketing, Customer Service, Management
Education
Coastal Carolina University
Blue Cross Blue Shield of Texas February 2015 - Present
Blue Cross Blue Shield of Texas July 2007 - March 2015
Blue Cross Blue Shield of Texas August 2003 - July 2007
Blue Cross Blue Shield of Texas September 2001 - August 2003
Park Place Lexus September 2000 - May 2001
Tensor Information Systems June 1998 - July 2000
Texas College of Medical and Dental Careers January 1984 - December 1986
Skills
Health Insurance, Customer Service, Apartment Leasing, Computer Sales, Telemarketing, Term Life Insurance, Car Dealership Sales, Trade School Instructor, Receptionist, Training Presentations, Accounts Payable, Accounts Receivable, Office Management, Inventory Management, Inside Sales, Dental Assisting, Dental Insurance, Insurance, Employee Benefits, Sales, Brokers, Account Management, Underwriting
Education
Collin County Community College 2004 — 2008
AA, Associates in Arts Degree
JJ Pearce HS 1976 — 1978
Diploma, General Studies
Clyde Junior High August 2015 - Present
Abilene Diagnostic Clinic, PLLC April 2014 - August 2015
ENT Specialists of Abilene July 2013 - March 2014
Dr. Richard Reinmund May 2011 - July 2013
Hendrick Medical Supply September 2009 - April 2011
Mediserv Ltd February 2006 - September 2009
United States Air Force Recruiters November 2002 - December 2002
Blue Cross Blue Shield of Texas May 1999 - June 2001
Taco Bueno - Judge Ely December 1998 - June 1999
Skills
Invoicing, Medical Billing, 10 Key, Spreadsheets, Filing, Telephone Skills, Appointment Scheduling, Administrative..., Accounts Receivable, Typing, Outlook, Receptionist Duties, Healthcare, Microsoft Excel, Microsoft Office, File Management, Insurance, Management, Customer Service, Scheduling, Data Entry, Microsoft Word, PowerPoint, Accounting, Medicine, Time Management, Medical Terminology, HIPAA, Accounts Payable, Medical Coding
Education
American Commercial College-Abilene 1998 — 1999
Diploma, Computerized Office Specialist, 3.56 GPA
Clyde High School 1994 — 1998
Diploma, High School
Texas Health and Human Services Commission November 2014 - Present
Abilene State Supported Living Center October 2011 - October 2014
Alliance for Women and Children November 2010 - October 2011
Blue Cross Blue Shield of Texas January 2001 - January 2010
Skills
·Excellent..., Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Healthcare
Education
McMurry University 2013 — 2017
Bachelor of Applied Science (BASc), Computer Science Information Technologies
Cisco College 1996 — 2000
Associate of Science (A.S.), General Office Occupations and Clerical Services, 3.85
Nowak & Stauch October 2010 - Present
The Ted Smith Law Firm May 2009 - October 2010
Blue Cross Blue Shield of Texas April 1997 - February 2003
Skills
Legal Research, Legal Writing, Civil Litigation, Litigation, Trials, Commercial Litigation, Courts, Mediation, Trial Practice, Appeals
Education
Baylor University School of Law 2006 — 2009
Doctor of Law (J.D.)
McMurry University 2004 — 2006
Bachelor of Arts (B.A.), Sociology
Self-employed January 2013 - Present
W.M. Hibbitts, M. D. September 1980 - March 1998
Blue Cross Blue Shield of Texas 1976 - July 1979
Skills
Office Management, Payroll, filing insurance..., But now that I am..., Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Access, Human Resources, Budgets, Management, PowerPoint, Software Documentation
Education
Midland College 1976 — 1976
course in speed writing
highschool
Blue Cross Blue Shield of Texas September 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2014 - September 2015
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 2013 - March 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2012 - May 2013
McKinley Health Center January 2012 - May 2012
Women's Health Collective Lab July 2011 - May 2012
Skills
Microsoft Office, SPSS, Leadership, Research, Community Outreach, Data Entry, Data Analysis, PowerPoint, Public Speaking, Microsoft Excel, Social Media, Fundraising, Microsoft Word, Analysis, Grant Writing, Marketing, Time Management, Social Networking, Insurance, Healthcare, Training, Human Resources, Recruiting, Sales
Education
Benedictine University 2013 — 2015
Master of Business Administration (M.B.A.), Project Management
University of Illinois at Urbana-Champaign 2008 — 2012
B.S, Community Health Health Education Health Administration and Planning
Rich Central High School 2004 — 2008
High School/Secondary Diploma Programs
University of Oklahoma March 2013 - June 2014
Aflac December 2012 - March 2013
Blue Cross Blue Shield of Texas January 2011 - June 2012
Blue Cross Blue Shield of Texas November 2008 - January 2011
personnel, and Blue Cross Blue Shield June 2008 - November 2008
Blue Cross Blue Shield of Texas January 2005 - May 2008
Education
University of North Texas 2010 — 2014
Master of Business Administration (MBA), Organizational Change and Human Resource Development
McMurry University 2004 — 2008
BBA, Marketing
McMurry University 2004 — 2008
Bachelors of Business Administration, Marketing
Texas A&M University 2003 — 2005
Cooper High School 1999 — 2003
Memorial Hermann Health System August 2015 - Present
Global Healthcare Alliance May 2012 - Present
US Physical Therapy September 2004 - November 2011
CIGNA Healthcare March 2004 - August 2004
Blue Cross Blue Shield of Texas April 1999 - December 2003
Skills
Team Building, Web-based Training, One-on-one Training, Webinars, Organizational Learning, Distance Learning, Blended Learning, Organizational Design, Policy Writing, Procedure Development, Compliance, Enterprise Content..., Technical Documentation, SnagIt, Insurance Billing, Claims Resolution, Medicare, Medical Terminology, MS Office Suite, Citrix Metaframe, WebEx, Adobe Acrobat, SharePoint, Outlook, Lotus Notes, PeopleSoft, CICS, Windows 95, Windows 7, Medical Billing, Accounts Receivable, Collections, Month End Close, HIPAA, Call Centers, Insurance, Process Improvement, E-Learning, Health Insurance, Revenue Cycle, Human Resources, Policy, Healthcare Information..., EHR, EMR, Healthcare Management, Needs Analysis, Visio, ICD-9, Payroll
Education
Gonzales High School
Hartnell College
Associate's degree, Education
Howard College
Facilitation Certificate BCBSTX, Trainer Certification
Blue Cross Blue Shield of Texas November 2014 - Present
Seton Healthcare Family February 2012 - Present
Foundation Communities September 2011 - February 2012
Community Partnership for Child Development August 2010 - May 2011
El Paso County Department of Human Services,Child Protective Services August 2009 - May 2010
Georgia Department of Behavioral Health & Developmental Disabilities May 2005 - August 2006
Skills
Psychology, Psychotherapy, Adolescents, Mental Health, Grant Writing, Crisis Intervention, Community Outreach, Program Development, Stress Management, Training, Non-profits, Social Services
Education
Newman University 2009 — 2011
Masters, Social Work
Florida International University
B.A., Psychology
Blue Cross Blue Shield of Texas
Skills
Strategic Planning, Healthcare, Customer Relations, Process Improvement, Excel, Consultation, Adult Education, Instructional Design, Leadership Development, E-Learning, Project Management
Education
University of Phoenix 2006 — 2010
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Dallas Baptist University 1983 — 1984
Dallas Baptist University
HealthSparq June 2014 - Present
Regence BlueCross BlueShield January 2011 - Present
Novo Nordisk A/S November 2010 - January 2011
Peabody Energy July 2010 - November 2010
The Regence Group January 2009 - July 2010
Welmman Inc 2009 - 2010
Terex Corporation April 2008 - December 2008
BLUE CROSS BLUE SHIELD OF TEXAS April 2007 - January 2008
NewYork Department of Education April 2006 - April 2007
Novo Nordisk January 2006 - May 2006
Skills
Data Warehousing, ETL, Data Modeling, Informatica, Business Intelligence, Datastage, Databases, SDLC, Oracle, PL/SQL, Requirements Analysis, Performance Tuning, Business Objects, Oracle Warehouse Builder, Enterprise Software, Unix Shell Scripting, COBOL, Hive, Hadoop, Talend
Education
Andhra University 1999 — 2001
Master of Business Administration (MBA)
Cenpatico March 2013 - Present
Blue Cross Blue Shield of Texas August 2010 - November 2012
Tiffany Moody, LCSW February 2008 - November 2012
Magellan Health Services December 2008 - August 2010
Skills
Behavior Problems, Behavioral Health, Leadership, Operations Improvement, Operation Efficiencies, Operation Monitoring, Insurance, Quality Assurance, Quality Improvement, Quality Improvement..., Program Development, Program Management, Project Management, Training, Mental Health, Managed Care, Utilization Management, Case Managment, Thought Leadership, Servant Leadership, Case Management, Counseling Psychology, Nonprofits, Healthcare Management, Hospitals, Utilization Review
Education
Dallas Baptist University 2007 — 2011
MBA, Healthcare Management
The University of Texas at Arlington 2004 — 2005
MSSW, Clinical/Medical Social Work
Texas Christian University 2001 — 2004
BSSW, Social Work/Psychology
Park Hill
Blue Cross Blue Shield of Texas November 2014 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2012 - November 2014
HealthSpring September 2008 - January 2012
UnitedHealthcare February 2008 - July 2008
MCKESSON SPECIALTY CORP April 2006 - February 2008
UNIVERSITY OF TEXAS HEALTHCENTER SCIENCE CENTER February 1999 - August 2005
Skills
Leadership, Healthcare, Recruiting, Strategic Planning, Training, Managed Care, Business Development, Hospitals, Marketing, Employee Benefits, New Business Development, Business Strategy, Sales, Program Management, Health Insurance, Applicant Tracking..., Management, Strategy, Competitive Analysis, Process Improvement, Policy, Access, Analysis, Selling
Education
LeTourneau University 2002 — 2004
B.B.A, Business Administration
Tyler Junior College 1999 — 2002
A.A, Business Administration
Gladewater High
Blue Cross Blue Shield of Texas July 2013 - Present
UT Southwestern Medical Center at Dallas April 2005 - January 2010
Parkland Hospital June 2002 - April 2005
Skills
Clinical Research, Clinical Trials, Healthcare, Hospitals, Nursing, EMR, Case Management Services, OB/GYN, Breastfeeding, Microsoft Word, Microsoft Excel, Microsoft Office, Natural Childbirth, Healthcare Management, Public Health
Education
Baylor University 1998 — 2002
BSN, Nursing
McKesson April 2015 - Present
Texas Health Medsynergies November 2013 - April 2014
Blue Cross Blue Shield of Texas January 1995 - April 2013
Blue Cross Blue Shield Texas March 2009 - August 2011
Blue Cross Blue Shield of Texas January 2007 - February 2009
Blue Cross Blue Shield of Texas November 2005 - February 2007
Blue Cross Blue Shield of Texas May 2001 - November 2005
Skills
Staff Management, Coaching/Mentoring, Employee Training, Database Management, Contracts, Account Management, Quality Assurance Review, Manage Client..., Coding/Billing, Database Admin, Customer Satisfaction, Team Management, Employee Benefits, Project Planning, Coaching, Customer Service, Human Resources, Leadership, Management, Process Improvement, Program Management, Project Management, Training, Microsoft Office, Team Building
Education
University of Phoenix 2015 — 2016
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
Amberton University 2000 — 2010
Bachelor of Science (B.S.), Human Relations and Business
Deloitte September 2015 - Present
Ernst & Young September 2012 - March 2015
Dallas Baptist University August 2011 - September 2012
Hardin-Simmons University May 2010 - August 2011
Self Employed October 2006 - August 2011
Blue Cross Blue Shield of Texas May 2009 - August 2009
Circuit City May 2007 - August 2007
F1 Computer Company August 2005 - August 2006
Skills
VMware, Active Directory, Microsoft SQL Server, System Administration, SharePoint, Windows, Hardware, Computer Repair, Higher Education, SQL, Java, Blackboard, Windows Server, VMware View, VMware ESX, Programming, SCCM, System Center Suite, Powershell, Virtualization, Databases, Servers, Public Speaking
Education
Southern Methodist University 2012 — 2015
Master of Theological Studies, Theology, 3.9
Hardin-Simmons University 2006 — 2010
Bachelors of Behavior Science, Computer Science and Theology, 3.5
Ruidoso High School 2002 — 2006
High School Diploma
Comfort Systems USA February 2015 - Present
Comfort Systems USA August 2014 - February 2015
Comfort Systems USA February 2008 - August 2014
Consolidated Graphics September 2007 - January 2008
Stone Partners, Inc February 2007 - September 2007
Resource Staffing, Inc October 2006 - January 2007
Employee Benefit Solutions, Inc October 2001 - September 2006
Blue Cross Blue Shield of Texas January 1999 - October 2001
Skills
COBRA Administration, ADP Payroll, EEO Reporting, Microsoft Office, Employee Benefits, New Hire Orientations, HRIS, Flexible Spending..., Ceridian, Human Resources, COBRA, Deferred Compensation, Employee Relations, Call Centers, 401k, FMLA, Team Building, Leave of Absence, Employee Handbooks, I-9 Compliance, FLSA, Training, EEOC, Employee Training, Insurance, Onboarding, Compensation & Benefit, Benefits Design, Employment Law..., Salary, Administration
Education
Houston Baptist University 2012 — 2014
MS - HRM, Human Resources Management
Houston Baptist University 2009 — 2011
Bachelor of Arts, Psychology
Houston Community College 2005 — 2009
Associate in Science, Psychology
Blue Cross Blue Shield of Texas June 2010 - Present
BCBS TX 2010 - 2011
Southwest Airlines June 2007 - June 2010
FannieMae 2006 - 2007
Travelocity 2002 - 2006
Sabre Holdings 2000 - 2005
Skills
Business Analysis, Leadership, Solution Architecture, Java Enterprise Edition, Strategy, Java, SOA, Agile Methodologies, Integration, SDLC, Agile Project Management, Business Intelligence, Enterprise Architecture, Business Process Design, Software Project...
Education
Andhra University 1990 — 1994
B. Tech.
Blue Cross Blue Shield of Texas December 2006 - Present
Southern Methodist University 2008 - 2010
Financial Services June 2003 - March 2006
Verizon 2001 - 2003
Tata Unisys 1993 - 1994
Coppell Youth Soccer 1990 - 1991
Carrollton-Farmers Branch ISD 1990 - 1991
Skills
Program Management, Strategic Planning, Budgeting
Education
Southern Methodist University - Cox School of Business 2008 — 2010
MBA
University of Pittsburgh 1991 — 1992
M.S., Electrical Engg & C.S.
Indian Institute of Technology, Bombay 1987 — 1991
B. Tech., Engg. Physics
S. E. S. High School, Thane 1972 — 1984
S. Sc., Science
Blue Cross Blue Shield 2008 - Present
Blue Cross Blue Shield Of Texas August 2006 - Present
Education
Chatham University 2004 — 2006
BLUE CROSS BLUE SHIELD OF TEXAS July 2011 - Present
Blue Cross Blue Shield of Texas March 2008 - June 2011
CompUSA February 2007 - January 2008
Matt Cale State Farm 2004 - 2004
Skills
Project Management, Merchandising, Leadership, E-commerce, Public Relations, Cross-functional Team..., Marketing, Account Management
Education
Drake University 2000 — 2004
Bachelor of Science and Business Administration (BBA), Marketing
Cisco Systems February 2015 - Present
Cisco Systems October 2012 - February 2015
Cisco Systems December 2011 - September 2012
SensorLogic March 2011 - November 2011
HCSC August 2004 - March 2011
Health Care Service Corporation August 2004 - March 2011
HCSC August 2004 - March 2011
Health Care Services Corporation August 2004 - March 2011
Blue Cross Blue Shield of Texas August 2004 - March 2011
Blue Cross Blue Shield of IL August 2004 - March 2011
Skills
Java, JSP, J2EE, SQL, XML, Hibernate, Spring, Weblogic, Websphere, Web Development, Team Leadership, Cross-functional Team..., JavaScript, AJAX, Dojo, jQuery, Tomcat, EJB, Leadership, Visio, Linux, Project Management, Enterprise Architecture, Software Project..., SOA, Agile Methodologies, Struts, SDLC, HTML, Software Design, Eclipse, MySQL, DB2, Web Applications, UML, Scrum, Microsoft SQL Server, Web Services, Software Development, WebSphere Application..., REST, Solution Architecture, Architectures, Programming, Software Documentation, Testing, Oracle, Integration
Education
Texas Tech University 1991 — 1994
BBA - MIS, Management Information Systems
Collin County Community College 1989 — 1991
Blue Cross Blue Shield of Texas May 2014 - Present
Health Care Service Corporation 2008 - 2008
Ericsson August 1990 - January 1999
Skills
Scrum, Agile Methodologies, Testing, SDLC, Requirements Gathering, Clarity, Process Improvement, Visio, HIPAA, Integration, PMO, Business Intelligence, Project Portfolio..., Vendor Management, Certified Scrum Master..., PMP, Program Management, Project Management, Software Project..., Business Process..., IT Strategy, Business Requirements, Agile Project Management, Software Documentation, Business Process, IT Management, Profesional Scrum...
Education
Brigham Young University - Idaho 1971 — 1972
1 Year Certificate for Child Development and Family Relationships
LSU - Shreveport (1 Semester)
Amberton University (History Class)
UnitedHealth Group June 2013 - Present
Blue Cross Blue Shield of Texas April 1990 - February 2013
Wholesale Warehouse June 1989 - June 1991
Ziggys July 1982 - May 1988
Skills
Health Insurance, Employee Benefits, Insurance, Health Savings Accounts, Self-funded, Disability Insurance, Managed Care, Underwriting, Life Insurance, HIPAA, Account Management, HMO, Medicare, Dentistry, Group Medical, Strategic Planning, Customer Service, Healthcare, Group Insurance, Health Policy, Claims Resolution, Access, Medicaid, Provider Relations, Flexible Spending..., COBRA, Marketing, PPO, Disease Management, Workers Compensation, Medicare Part D, Leadership, Critical Illness, Healthcare Industry, Health Care Reform, Brokers, Claims Management, Claim, Benefits Administration, Long-term Care, Team Building, Selling, Sales, Term Life Insurance, Accident, Vendor Management, Healthcare Management, Voluntary Employee..., Training, Cafeteria Plans
Education
Colorado Technical University 2011 — 2013
BA, Business
Mississippi Gulf Coast Community College 1983 — 1985
Associates of Applied Science, General Business and Accounting, Maintained Dean's List and President's List
St. Martin High School 1977 — 1981
High School Diploma, Accounting and Business/Management, High Honors
Blue Cross and Blue Shield of Texas Divisional Vice President, Provider ContractingBlue Cross Blue Shield of TexasOctober 2012 - Present
Blue Cross 2006 - 2012
Blue Cross Blue Shield of Texas May 2000 - April 2006
Education
Washington University in St. Louis 1992 — 1994
Master's degree, Health/Health Care Administration/Management
Baylor University 1986 — 1990
BS, Biology
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 2011 - Present
Blue Cross Blue Shield of Texas June 2006 - May 2011
PCI: the data company June 2004 - June 2006
Ace Hardware December 1994 - January 2004
Skills
Microsoft SQL Server, .NET, Business Intelligence, Data Warehousing, SQL, Access, Analysis, XML, Databases, Project Management, Business Analysis, Process Improvement, VB.NET, MS Project, Microsoft Office, Customer Service, Windows, Microsoft Excel, Disaster Recovery, Teradata
Education
Illinois State University 1991 — 1995
Bachelor of Science, Applied Computer Science
Verizon Enterprise Solutions August 2013 - Present
Blue Cross Blue Shield of Texas April 2009 - February 2013
AT&T January 2007 - December 2008
Skills
Business Objects, Data Warehousing, Business Intelligence, SDLC, Oracle, Informatica, Enterprise Software, ETL, Crystal Reports, Data Modeling, Data Integration
Education
Jackson State University
Master's degree, Computer Science
Osmania University
Upshaw Insurance Agency September 1993 - Present
Blue Cross Blue Shield of Texas June 1983 - September 1992
Skills
Property & Casualty..., Health Insurance, Health Savings Accounts, Employee Benefits, Insurance, Professional Liability, Commercial Insurance, Brokers, Small Business, Benefits Administration, Workers Compensation, Employment Practices..., Term Life Insurance, Underwriting
Education
Amarillo College 1980 — 1982
Amdocs July 2011 - Present
CompuCom February 2010 - January 2011
Blue Cross Blue Shield of Texas February 2009 - December 2009
Credit Solutions June 2008 - December 2008
Verizon 2005 - 2008
Safeway 1997 - 2000
Pacific Bell 1997 - 2000
Xerox 1986 - 1994
Skills
Cross-functional Team..., Process Improvement, Telecommunications, Management, SDLC, Vendor Management, Software Project..., PMO, Integration, Project Management, Change Management, Team Leadership, Agile Methodologies, Project Coordination, Infrastructure..., Solutions Focused, Customer-focused, CRM, Analysis, Budgets, Leadership, Testing, Resource Management, Requirements Analysis, MS Project, Program Management, SharePoint, Project Planning, Business Process, Security, Project Portfolio..., Microsoft Project
Education
University of Phoenix 2011 — 2012
BSB/PM, Project Management
University of California, Berkeley, Haas School of Business 1998 — 1998
Project Management
Evergreen Valley College 1976 — 1977
Associate of Arts (AA), Business Administration
Blue Cross Blue Shield of Texas March 2009 - Present
Texas Medical Association September 1998 - January 2009
Centers for Medicare & Medicaid Services 1997 - 1998
Texas Hospital Association 1992 - 1997
East Texas Medical Center-Rusk 1987 - 1992
Skills
Healthcare, Strategic Planning, Policy Analysis, Non-profits, Healthcare Management, Policy, Research, Hospitals, Medicare, Program Management, HIPAA, Medicaid, Nonprofits, Health Policy, Data Analysis, Managed Care, Healthcare Information...
Education
Texas State University-San Marcos 1993 — 1995
Master's degree, Business Administration and Management, General
Fairmont State University 1982 — 1985
BS, Business Administration-Accounting
Blue Cross Blue Shiled of Texas March 2012 - Present
Blue Cross Blue Shield of Texas May 2006 - March 2012
UnitedHealth Group May 2002 - May 2006
Aetna February 1998 - May 2002
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 1991 - February 1998
Skills
Insurance, Public Relations, SharePoint, Vendor Management, Employee Benefits, Project Management, Process Improvement, Microsoft Office, Microsoft Excel, Team Building, Training, Health Insurance, Customer Service, Marketing, Account Management, PowerPoint, Sales, Public Speaking, Life Insurance, Healthcare, Strategic Planning, Project Planning, Analysis, Management, Leadership Development, Leadership, Budgets, Customer Satisfaction, Access, Program Management, Coaching, Team Leadership, Data Analysis, Recruiting, Business Analysis, Cross-functional Team..., Marketing Strategy, Sales Operations, Strategy
Education
Grambling State University 1985 — 1990
Bachelor's degree, Marketing
Grambling High School 1981 — 1985
Bachelor of Science (BS), Marketing
Texas Capital Bank November 2014 - Present
Blue Cross Blue Shield of Texas January 2014 - November 2014
EverBank October 2012 - September 2013
Nationstar Mortgage November 2009 - October 2012
Skills
Banking, Credit, Loans, Credit Analysis, Mortgage Lending, Mortgage Banking, Loan Origination, Consumer Lending, Financial Risk, Relationship Management, Underwriting, Financial Analysis, Residential Mortgages, FHA, USDA, Credit Cards, Mortgage Servicing, Loan Servicing, Financial Services, CRM, Small Business Lending
Education
Ashford University 2008 — 2011
Associates of Arts, Business Management
Capital One Auto Finance December 2013 - Present
Blue Cross Blue Shield of Texas November 2010 - November 2013
metroPCS June 2010 - October 2010
Essilor of America March 2010 - June 2010
Cengage Learning February 2010 - March 2010
FedEx January 2008 - November 2009
7-Eleven Inc., January 2003 - December 2007
AT&T October 2002 - January 2003
Lands End July 2002 - September 2002
Skills
Business Objects, Data Warehousing, Business Intelligence, Data Modeling, Crystal Reports, Business Intelligence..., Performance Tuning, Enterprise Software, Dashboard, Data Integration, Data Warehouse...
Education
Gulbarga University
TMX Finance August 2015 - Present
ETC Corp July 2015 - August 2015
Softcard July 2011 - May 2015
Blue Cross Blue Shield of Texas June 2008 - July 2011
AT&T Mobility January 1999 - June 2008
Skills
Product Development, Vendor Management, Enterprise Software, Leadership, Program Management, SDLC, Analytics, Business Analysis, Software Project..., Integration, Enterprise Architecture, Agile Methodologies, Requirements Analysis, Business Intelligence, IT Strategy, Solution Architecture, PMO, Cloud Computing, PMP, Project Portfolio..., IT Management, Business Process..., SOA
Education
University of Texas at Dallas - Naveen Jindal School of Management 1997 — 1998
MIS
Duquesne University 1996 — 1997
MBA, Marketing & Communication
Shanghai University 1989 — 1994
BS, Computer Science and Engineering
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2011 - Present
Blue Cross Blue Shield of Texas November 2009 - January 2011
Lenox Advisors December 2007 - July 2009
ALC Environmental, Inc. August 2004 - March 2007
Ruder Finn January 2003 - June 2003
Education
City University of New York-Baruch College - Zicklin School of Business 1999 — 2004
BBA, International Marketing
Sabre Holdings January 2015 - Present
Sabre Holdings July 2005 - December 2014
Blue Cross Blue Shield of Texas December 2003 - July 2005
Sabre Holdings August 1995 - June 2003
COSL 1989 - 1994
NIIT 1986 - 1989
Skills
Business Intelligence, Data Warehousing, Team Leadership, ETL, Database Design, Data Analysis, Software Development, Project Management, Customer Segmentation..., Customer Value Creation
Education
Birla Institute of Technology and Science, Pilani 1981 — 1985
M.M.S, Master of Management Studies
Blue Cross Blue Shield of Texas October 2009 - June 2014
TrailBlazer Health Enterprises, LLC September 2008 - July 2009
UnitedHealth Group July 2007 - September 2008
TrailBlazer Health Enterprises, LLC February 2002 - July 2008
BancTec March 2000 - March 2001
Education
Strayer University (DC) 2012 — 2014
Bachelor of Information Technology, Web Page, Digital/Multimedia and Information Resources Design
City University of New York-Herbert H. Lehman College 1992 — 1994
Elementary Education
Westchester Community College 1987 — 1990
A.A., Liberal Arts/Social Science
John F Kennedy High School 1984 — 1987
HS Diploma
Longhorn Trailer Sales, LLC January 1996 - Present
Connie McCollum Insurance Agency September 1991 - Present
Blue Cross Blue Shield of Texas 1997 - Present
Education
Kilgore College 1979 — 1981
Associate's degree, Business Administration and Management, General
Blue Cross Blue Shield of Texas March 2012 - Present
Wylie Volleyball Association 2005 - Present
HCSC November 2002 - Present
Hoffman Blast February 2002 - October 2002
Sentient 2000 - 2001
WonderWings.com Entertainment February 1997 - December 1999
Education
Collin County Community College 2005 — 2010
AA, English
Poteet High School 1990 — 1994
Julian Household May 2011 - Present
Abilene teachers federal credit union September 2010 - May 2011
Blue Cross Blue Shield of Texas August 2005 - August 2010
Intern West Central Texas Municipal Water District February 2007 - July 2007
Abilene Public Library November 2004 - August 2005
Target April 1999 - November 2004
Texas Commission on Environmental Quality May 2004 - July 2004
Skills
Customer Service, Data Entry, 10 Key, Customer Satisfaction, Outlook, Lotus Notes, File Management
Education
Hardin-Simmons University 2006 — 2007
MS, environmental management
McMurry University 2001 — 2005
Bachelor of Science (BS), Environmental science
Blue Cross Blue Shield of Texas August 2011 - Present
Kaiser Permanente IT June 2010 - August 2011
Wipro Technologies June 2006 - June 2010
Citi February 2005 - June 2006
Verizon June 2003 - February 2005
Skills
SDLC, Testing, Business Intelligence, Quality Assurance, ITIL, Data Warehousing
Education
ANR College
ANR College
ANR College
Andhra University
B.E, Electronics&Communication
GM Financial February 2015 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2011 - Present
Blue Cross Blue Shield of Texas April 2011 - December 2014
GameStop July 2009 - March 2011
University of Phoenix January 2009 - June 2009
JCPenney January 2008 - November 2008
Wells Fargo Financial November 2005 - November 2007
Oxford Health Plans 2004 - 2005
Cinergy 2003 - 2004
NetIQ 2003 - 2003
Skills
Quality Center, Agile Methodologies, Software Quality..., QTP, SDLC, Testing, Test Automation, LoadRunner, Business Analysis, Test Planning, Test Cases, Automation, HP QTP, HP Quality Center, Regression Testing, Performance Testing
Education
Karnatak University
Bachelor of Engineering, Computer Science
University of Auckland
Master's Degree, Computer Science
Reliant Energy August 2011 - July 2013
Anthem Blue Cross and Blue Shield 2010 - 2010
Reliant Energy February 2007 - October 2008
Aon Hewitt June 2005 - November 2006
Synergos, Inc. April 2004 - April 2005
Blue Cross Blue Shield of Texas July 2003 - October 2003
HealthHelp July 2001 - January 2002
Anthem Blue Cross and Blue Shield of Kentucky May 1987 - July 2001
Skills
Databases, SQL, SAS programming, Health care analysis
Education
Louisiana State University
B.S., Computer Science with Business Minor
HCA August 2011 - Present
North Texas Tollway Authority May 2009 - August 2011
Blue Cross Blue Shield of Texas March 2008 - April 2009
Electronic Data Systems October 2000 - February 2008
Transamerica July 1999 - October 2000
Electronic Data Systems June 1997 - July 1999
Skills
Integration, Project Planning, Vendor Management, Business Analysis, Program Management, Governance, Change Management, Proposal Writing, Analysis, Test Planning, Strategic Planning, Service Delivery, Process Scheduler, Management, Testing, Changing the World, User Acceptance Testing, PMO
Education
Amberton University 2012 — 2013
Master of Business Administration (M.B.A.), Project Management, 3.94
Texas Tech University 1994 — 1998
Bachelor Of Business Admin., Management Information Systems
Home Instead Senior Care Service ProviderCaprock Home HealthMay 2007 - Present
Blue Cross Blue Shield of Texas February 1997 - June 2008
Education
Cooper High School
Hardin-Simmons University
Blue Cross Blue Shield of Texas October 2014 - Present
State of Ohio Department of Mental health May 2011 - September 2014
Cardinal Health January 2010 - May 2011
Tata Consultancy Services July 2004 - February 2007
Skills
Java, Microsoft SQL Server, Hibernate, Spring, SQL, XML, JavaScript, Agile Methodologies, Web Services, SDLC, Databases
Education
Kakatiya University 1999 — 2002
Master of Computer Applications (M.C.A.)
Blue Cross Blue Shield of Texas March 2012 - Present
Blue Cross Blue Shield of Texas October 2005 - March 2012
Skills
Health Insurance, Medicare, Claim, Customer Service, Managed Care, HIPAA, Healthcare, Call Centers, Training, Team Building, Medicaid, Claims Management
Education
American InterContinental University
Associate's degree, Medical Insurance Coding Specialist/Coder
American InterContinental University
Bachelors, Industrial and Organizational Psychology
Texas Department of Savings and Mortgage Lending August 2010 - Present
RGIS, Inc January 2009 - July 2010
Blue Cross Blue Shield of Texas May 2005 - December 2008
OfficeMax December 2004 - April 2005
Skills
Time Management, Insurance, Team Leadership, Banking, Finance, Accounting, Management, Retail, Budgets, Analysis, Financial Analysis
Education
Hardin-Simmons University 2008 — 2009
MBA, Business Administration
Health Integrity, LLC February 2013 - Present
TrailBlazer Health Enterprises March 2007 - November 2012
Trailblazer Health Enterprises October 1998 - March 2007
Blue Cross Blue Shield of Texas March 1992 - September 1998
Blue Cross Blue Shield of Texas May 1989 - February 1992
Skills
Computer Hardware, Windows, HIPAA, Claim, Visio, Customer Service, Troubleshooting, Insurance, Microsoft Office, Software Documentation
Education
Eastfield Community College
Associates Degree, Arts and Science
LeTourneau University
Bachelor of Science, Business Management
Texas Mutual Insurance Company January 2011 - Present
Austin Bone and Joint Clinic April 1977 - Present
Texas Medical Association May 2011 - May 2012
Blue Cross Blue Shield of Texas 2006 - 2012
Skills
Marketing, EMR, Healthcare Management, Healthcare Consulting, Social Media, Event Planning, Health Insurance, Legislative Relations, EHR, Public Health, Managed Care, Public Speaking, Hospitals, Public Relations, Revenue Cycle, Medicine, Media Relations, Leadership, Medicaid, Healthcare Information..., Healthcare, Physicians, Health Policy, Medicare, Practice Management, Healthcare Industry, Strategic Planning, Medical Education, HIPAA, Physician Relations, Surgery, Accreditation, Orthopedic, Radiology, Clinical Research, Coalitions, Emergency Medicine, Fundraising, Informatics, Non-profits, Nonprofits, Policy, Quality Improvement, Internal Medicine, Legislation, Medical Coding, Medical Billing, Orthopedics
Education
Duke University School of Medicine 1965 — 1969
M.D., M.D.
Harvard University 1961 — 1965
Bachelor's degree, Biochemical Sciences
Harvard University 1961 — 1965
Bachelor of Arts (B.A.), Biochemical Sciences
Walgreens Respiratory and Infusion Service October 2009 - Present
Blue Cross/ Blue Shield of Texas February 2006 - October 2009
Fleetwood Homes January 2001 - September 2005
P.M.S.I. October 1995 - January 2001
Education
Mclennan Community College
Waco High School
Various Temporary Assignments February 2009 - March 2013
Blue Cross Blue Shield of Texas January 2000 - February 2009
Skills
Microsoft Word, Wordperfect, Microsoft Excel, Filing, Administrative..., Account Reconciliation, Accounts Payable, Business Objects, Web Intelligence, Payroll, PeopleSoft, Lotus Notes, Invoicing, Spreadsheets, Training
Education
Ivy Tech Community College 1981 — 1983
Technical Associate, Accounting and Related Services, 3.0
Blue Cross Blue Shield of Texas 2004 - Present
BCBSTX 1995 - 1999
Nylcare 1993 - 1995
Skills
Health Insurance, Account Management, Self-funded, Health Savings Accounts, COBRA, Insurance, Employee Benefits, Disability Insurance, Managed Care, Strategic Planning, Benefits Administration, Brokers, Underwriting, PPO, Health Care Reform
Education
Indiana University Bloomington 1980 — 1984
BA, Journalism, Sociology
Rent-A-Center November 2014 - Present
Blue Cross Blue Shield of Texas August 2010 - October 2014
Wells Fargo October 2009 - June 2010
Skills
SDLC, Quality Assurance, Data Warehousing, Test Planning, Data Modeling, User Acceptance Testing, Quality Center, QTP, Test Cases, Agile Methodologies, ETL, Testing, SQL, Unix, System Testing, Software Quality..., Informatica, Manual Testing, Business Objects, Regression Testing, Test Automation, ALM, UFT, Agile Testing, Cognos, QuerySurge, ISTQB Certified
Education
Jawaharlal Nehru Technological University
B.Tech, Computer Science
Blue Cross Blue Shield of Texas January 1997 - Present
Prudential Financial April 1988 - January 1997
Skills
Health Insurance, Insurance, Dental, Claims
Education
Clarendon College 1973 — 1974
Certificate, Business
Hartley High School 1971 — 1973
High School, General Studies
Blue Criss and Blue Shield of Texas 2003 - May 2007
Blue Cross and Blue Shield of Texas 2003 - 2007
Blue Cross and Blue Shield of Texas 2003 - 2007
Blue Cross and Blue Shield of Texas Richardson Texas 2003 - 2007
Blue Cross Blue Shield of Texas 2003 - 2007
Education
Brookhaven Community College 1985 — 1989
R.N., Science, Social Studies, Nursing
Blue Cross Blue Shield of Texas September 2013 - Present
Medco Health Solutions July 2011 - June 2013
dallas January 1999 - September 2000
Skills
HIPAA, Healthcare, Managed Care, Medicare, Customer Service, Call Centers
Education
Texas Woman's University 1981 — 1984
social work, bachelors degree
Kilgore College 1979 — 1981
associates of arts, general studies
Public autos LTD March 2010 - Present
J.N. Crawford DDS 2001 - 2009
Public Autos, Ltd. 1979 - 2001
Blue Cross Blue Shield of Texas June 1972 - May 1978
Skills
Strategic Planning, Automotive, Sales Management, Business Strategy, Negotiation, Marketing Strategy, Team Building, Business Planning, Business Development, Sales, Project Management, Marketing, Customer Satisfaction, Purchasing, Management, B2B, Competitive Analysis, Operations Management, Pricing, Inventory Management, Market Research
Education
Dallas Baptist University 1970 — 1972
Nursing
Blue Cross Blue Shield of Texas
Skills
Health Insurance, Disability Insurance, Employee Benefits, Insurance, Sales, Account Management, Brokers
Education
Hardin-Simmons University 1993 — 1998
Bachelor of Arts (B.A.)
TurningPoint Global Solutions November 2013 - Present
TurningPoint Global Solutions July 2013 - November 2013
Capgemini June 2010 - July 2013
Lockheed Martin Corporation September 2006 - June 2010
Legg Mason Inc. September 2004 - September 2006
Lockheed Martin - Social Security Admin 2004 - 2005
Citi-Financial/Citi Mortgage August 2003 - August 2004
Magellan Health Services January 2002 - July 2003
Sierra Health Svs (United Healthcare Company) 1998 - 2001
Blue Cross Blue Shield of Texas September 1996 - January 1998
Skills
IT Strategy, Business Analysis, Management Consulting, Business Transformation, Business Process..., Enterprise Architecture, Business Intelligence, Program Management, Project Management, PMP, ERP, ITIL, Project Portfolio..., Process Improvement, Testing, Business Strategy, Business Development, SAS70, IEEE standards, Project Governance, SOX Compliancy, SSAE 16, SDLC, Governance
Education
Denison University 1992 — 1996
Bachelor of Arts (B.A.), Economics, 3.3
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas 2013 - March 2015
Blue Cross Blue Shield of Texas October 2010 - April 2013
Skills
Health Insurance, Utilization Management, Disease Management, Healthcare, Project Management, Customer Service, Employee Benefits, HIPAA, Managed Care, Insurance, Microsoft Office, Process Improvement
Education
California State University-Northridge 2004 — 2007
Bachelor of Arts (B.A.), Psychology
Amberton University
Master of Arts (M.A.)
Amarillo College July 2011 - Present
Abilene Christian University September 2008 - July 2011
Amarillo College December 2005 - December 2007
Blue Cross Blue Shield of Texas July 2003 - November 2005
Hendrick Regional Medical Center December 2000 - May 2002
Skills
Outstanding Customer..., General Business...
Education
Abilene Christian University 2008 — 2011
BBA, Management with emphasis in Human Resources
Amarillo College 2005 — 2007
Business Administration
HMS December 2010 - Present
UnitedHealthcare November 2007 - June 2010
Blue Cross Blue Shield of Texas February 2007 - November 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
Collin County Community College 2009 — 2010
N/A, General Studies
Plano East Senior High 1999 — 2000
High School, General Studies
Coventry Health Care an Aetna Company December 2013 - Present
Coventry Health Care July 2010 - Present
Coventry Health Care July 2008 - July 2010
Forte, Inc. March 2006 - July 2008
Texas Department of Insurance April 2004 - February 2006
Dell May 1998 - August 2002
Cook Walden/Capital Parks Funeral Home/Cemetery March 1997 - May 1998
Blue Cross Blue Shield of Texas December 1992 - March 1997
Skills
Product Management, Account Management, Team Leadership, Compliance, Process Improvement, Healthcare, Customer Service, Team Building, Contract Negotiation, Consulting, Management, Public Speaking, Data Analysis, Managed Care, Training Delivery, Insurance, Workers Compensation, Cross-functional Team..., Risk Management, Analysis, Strategic Planning, Employee Benefits, Salesforce.com, Vendor Management, Policy, HIPAA, Leadership, Health Insurance, New Business Development
Education
The University of Texas at Austin 2002 — 2003
B.S., Communication Studies
Austin Community College 1994 — 2002
A.A., English
Cargill Inc. May 2008 - Present
Case Western Reserve University 1997 - 1999
Blue Cross Blue Shield of Texas 1996 - 1997
Skills
Spanish, Project Management, Logistics, Supply Chain, Supply Chain Management, Research, Mac OS X, Microsoft Office, Access, Outlook, Alumni Relations, Organization
Education
Florida International University
Bachelor of Science (B.S.), Communications
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas June 2010 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas December 2003 - June 2010
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2001 - December 2003
Blue Cross Blue Shield September 1998 - March 2001
Blue Cross Blue Shield March 1998 - September 1998
Blue Cross Blue Shield of Texas March 1997 - March 1998
Education
Amberton University 2013 — 2016
Bachelor of Business Administration (BBA), Human Resources Management and Services
Hardin-Simmons University 1991 — 1993
Associates, Applied Sciences
Blue Cross Blue Shield of Texas December 2010 - Present
Gymboree March 2010 - May 2011
OnviSource November 2008 - June 2009
Walmart August 2003 - December 2007
Skills
Accounting, Customer Service, Health Insurance, Microsoft Excel, Sales, Microsoft Office, Cashiering, Call Centers
Education
Ashford University 2013 — 2015
Bachelor's Degree, Accounting
Platt College-Dallas 2010 — 2010
Medical Office Administrative Specialist
TriWest Healthcare Alliance September 2003 - Present
Accountable Care Technologies, LLC 1997 - 2002
Vista Behavioral Health 1996 - 1997
Blue Cross Blue Shield of Texas 1994 - 1996
Aetna Government Healthplans 1988 - 1994
Scripps Clinic and Research Foundation 1986 - 1988
Private Practice 1981 - 1986
US Navy 1978 - 1984
Skills
Managed Care, Healthcare, Behavioral Health, Mental Health, Clinical Research, Program Management, DoD, Management, Healthcare Management, Healthcare Information..., Healthcare Consulting, HIPAA, Utilization Management, Medicare, Case Managment, Disease Management, Process Improvement, Treatment, Strategic Planning, Project Management, Psychology, TRICARE, Health Policy, Healthcare Industry, Nursing, Psychotherapy, Change Management, Integrated Healthcare, Provider Relations, Physician Relations, Public Health, Informatics, Case Management, Network Development, Health Education, Physicians, PPO, Quality Improvement, Revenue Cycle, Patient Safety
Education
American University 1973 — 1979
Doctor of Philosophy (PhD), Clinical Psychology
Wesleyan University 1969 — 1973
Bachelor of Arts (B.A.), Psychology
Europ Assistance USA October 2003 - March 2012
Blue Cross Blue Shield of Texas May 1993 - July 2003
Education
Dekalb Community College
Dekalb Community College
HOT WorkForce Solutions Center August 2011 - Present
Blue Cross Blue Shield of Texas January 2008 - May 2011
American Income Life Insurance July 2007 - January 2008
Examination Management Services, Inc. August 2005 - February 2007
Education
Mclennan Community College 2008 — 2012
Human Resources Management and Services
Blue Cross Blue Shield of Texas July 2001 - Present
Skills
Medical Review, Family Practice Nursing, Women's Health, Neonatal Nursing, Psychiatric Nursing, Healthcare
Education
El Centro College 1969 — 1972
A.D.A. Science-Nursing (A.D Nursing), Registered Nursing/Registered Nurse
El Centro College 1967 — 1969
Associate of Arts (A.A.), Psychology
Miraca Life Sciences July 2013 - December 2013
AmerisourceBergen March 2013 - May 2013
Blue Cross Blue Shield of Texas July 2012 - February 2013
Caris Diagnostics 2007 - 2011
Baylor Health Care System May 2001 - August 2007
Skills
CPC National, Microsoft Office, Customer Service, Coordination, Communication, Computers, Internet, Internal Audit, Fast Paced Environment, Deadline Driven, Team Building, Team Leadership, Teamwork, Team-oriented, Fast Learner, Motivation, Medical Coding, ICD-9
Education
Everest College-Dallas 2013 — 2014
Certification, Medical Administrative/Executive Assistant and Medical Secretary, 3.6
South Oak Cliff High School 1998 — 2001
Diploma
Blue Cross Blue Shield of Texas January 2003 - Present
Skills
Customer Service, Data Entry, Typing
Education
Kaplan University 2008 — 2010
Associate's degree, Interdisciplinary Studies
Merkel High School 1999 — 2001
Blue Cross Blue Shield of Texas November 2010 - Present
Sally Beauty Company August 2005 - September 2010
Skills
Health Insurance, Insurance, Process Improvement, SDLC, Employee Benefits, Claim, Business Analysis, Visio, Call Centers, Vendor Management, Medicare, Customer Service, Access, HIPAA, Software Documentation, Training, Telephone Skills, Accounting, Banking, Process Scheduler
Education
Community College of the Air Force
Blue Cross Blue Shield of Texas June 2015 - Present
Retired November 2013 - Present
GENEX Services, Inc. September 2013 - Present
Health Direct/AIG July 2012 - September 2013
American Financial Group/Republic Indemnity Co. August 2005 - February 2012
Skills
Claim, Medicine, Medical Education, Disease Management, Medicare, Disability Management, Managed Care, Nursing
Education
Clemson University 1978 — 1980
BSN, Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
Clemson University 1969 — 1972
Bachelor's Degree, Microbiology, General, 3.8
Amerigroup May 2012 - December 2012
Blue Cross Blue Shield of Texas February 2007 - September 2008
Education
Everest College-Dallas 2009 — 2010
Diploma, Medical Billing and Coding, A
Tuskegee University 1971 — 1974
English/Language Arts Teacher Education, B
Kate Spade & Company May 2014 - Present
DFW Open MRI June 2009 - February 2011
Blue Cross Blue Shield of Texas June 2002 - January 2007
Skills
10 Key, Customer Service, Health Insurance, Retail, Quality Assurance, Quality Management, Quality Control, Account Management, Accounts Receivable, Escalations Management, Escalation Resolution, Employee Training, Organization &..., Priority Management, Microsoft Office, Outlook, Time Management, Small Business, Receptionist Duties, Team Leadership
Education
Tint School of Makeup and Cosmetology-Irving 2013 — 2013
Certification, Artifical Nail & Technology
I Jean Cooper Private School
Diploma, General Studies
Blue Cross Blue Shield of Texas April 2015 - Present
Kelly Sevices December 2014 - March 2015
HCA Las Colinas Medical Center January 2009 - January 2014
Baylor Scott & White Health Careers July 1986 - July 2008
St Paul Health Center November 1985 - July 1986
Parkland Hospital September 1985 - November 1985
Skills
Healthcare, Nursing, BLS, ACLS, Patient Safety, Acute Care, Inpatient, Medical-Surgical, Critical Care, Patient Education, Hospitals
Education
The University of Texas at Arlington
Bachelor of Science (BS), Nursing
Kilgore College 1981 — 1984
Associate of Science (A.S.), Nursing
Pine Tree High School
High School Diploma
Bosque Systems, LLC October 2013 - Present
Shannon Medical Center October 2012 - October 2013
Blue Cross Blue Shield of Texas September 2008 - October 2012
Skills
Forklift Operator, Customer Service, Computer Proficiency, Sales, Marketing
Education
Howard College 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Winters High School 1978 — 1991
Blue Cross Blue Shield of Texas August 2014 - Present
Blue Care Network August 2011 - August 2014
Education
New Jersey Institute of Technology 2008 — 2011
Master's degree, Computer Science
Ganpat University 2004 — 2008
Bachelors of Technology, Computer Engineering