BPA International
Industry: Company
DescriptionFounded: 1988 Parent organization: Verint Systems
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BPA International Employees
Employee
Years
Job
Industry
Phillip A Virgo Phillip A Virgo's BPA International Experience March 2008 - Present
Job Customer Service, Children Services
Industry Consumer Services
Experience
SCO Family of Services January 2015 - Present
Family and Children's Association March 2014 - Present
Steinway Children Services March 2012 - Present
BPA international March 2008 - Present
NYS Office of Children and Family Services March 2014 - October 2014
JetBlue Airways November 2011 - November 2012
Circuit City 2005 - 2007
Skills
Customer Experience, Team Leadership, Customer Satisfaction, Call Centers, Operations Management, Time Management, Customer Retention, Team Building, Training, Customer Service, Retail, Microsoft Word, Merchandising, Sales Management, Leadership, Microsoft Excel, Process Improvement, Outlook, Sales, Account Management, Quality Assurance, Data Entry, Teamwork, Inventory Management, Telephone Skills, Marketing Strategy, Inventory Control, Coaching, Marketing, CRM
Education
Kingsborough Community College 2000 — 2002
Credits, Physical Therapy/Therapist
City University of New York-John Jay College of Criminal Justice 1998 — 1999
Credits, Liberal Arts and Sciences/Liberal Studies
August Martin high school 1994 — 1997
Diploma, Aviation
SCO Family of Services January 2015 - Present
Family and Children's Association March 2014 - Present
Steinway Children Services March 2012 - Present
BPA international March 2008 - Present
NYS Office of Children and Family Services March 2014 - October 2014
JetBlue Airways November 2011 - November 2012
Circuit City 2005 - 2007
Skills
Customer Experience, Team Leadership, Customer Satisfaction, Call Centers, Operations Management, Time Management, Customer Retention, Team Building, Training, Customer Service, Retail, Microsoft Word, Merchandising, Sales Management, Leadership, Microsoft Excel, Process Improvement, Outlook, Sales, Account Management, Quality Assurance, Data Entry, Teamwork, Inventory Management, Telephone Skills, Marketing Strategy, Inventory Control, Coaching, Marketing, CRM
Education
Kingsborough Community College 2000 — 2002
Credits, Physical Therapy/Therapist
City University of New York-John Jay College of Criminal Justice 1998 — 1999
Credits, Liberal Arts and Sciences/Liberal Studies
August Martin high school 1994 — 1997
Diploma, Aviation
Rick Delin (CSP) Rick Delin (CSP)'s BPA International Experience August 1987 - June 1999
Job Executive Director at Lloyd Staffing (RDELIN@LLOYDSTAFFING.COM)
Industry Staffing and Recruiting
Experience
Lloyd Staffing June 1999 - Present
BPA International August 1987 - June 1999
BPA Worldwide 1987 - 1999
Skills
VoIP, Business Development, Channel Sales, Computer Security, Professional Services, Executive Search, Enterprise Software, Recruiting, Solution Selling, Account Management, Technical Recruiting, Cloud Computing, New Business Development, Applicant Tracking..., Talent Acquisition, Contract Recruitment, Cold Calling, Sourcing, Start-ups, Staffing Services, Internet Recruiting, Strategic Selling, Strategic Partnerships, SaaS, Performance Management, Direct Sales, CRM, Social Media Marketing, Business Intelligence, Networking, Sales Process, Product Management, Sales, Salesforce.com, B2B, Strategy, Virtualization, Marketing, Lead Generation, Interviews, E-commerce, Consulting, Social Networking, Product Marketing, Pre-sales, Executive Management, Permanent Placement
Education
State University of New York College at Oneonta 1981 — 1985
BS, Business Economics
Lloyd Staffing June 1999 - Present
BPA International August 1987 - June 1999
BPA Worldwide 1987 - 1999
Skills
VoIP, Business Development, Channel Sales, Computer Security, Professional Services, Executive Search, Enterprise Software, Recruiting, Solution Selling, Account Management, Technical Recruiting, Cloud Computing, New Business Development, Applicant Tracking..., Talent Acquisition, Contract Recruitment, Cold Calling, Sourcing, Start-ups, Staffing Services, Internet Recruiting, Strategic Selling, Strategic Partnerships, SaaS, Performance Management, Direct Sales, CRM, Social Media Marketing, Business Intelligence, Networking, Sales Process, Product Management, Sales, Salesforce.com, B2B, Strategy, Virtualization, Marketing, Lead Generation, Interviews, E-commerce, Consulting, Social Networking, Product Marketing, Pre-sales, Executive Management, Permanent Placement
Education
State University of New York College at Oneonta 1981 — 1985
BS, Business Economics
Signe Greve Aguirre Signe Greve Aguirre's BPA International Experience Senior Project ManagerBPA International2008 - Present
Job Quality Service Delivery Manager at BPA International
Industry Management Consulting
Experience
BPA International Senior Project ManagerBPA International2008 - Present
Naturhistorisk Museum Randers September 2002 - February 2003
The National Museum of Copenhagen, Denmark 1998 - 2001
Skills
Museums, Leadership, Outsourcing, Call Centers, Art Exhibitions, Customer Experience, Process Improvement, Quality Assurance, Project Management, Training Delivery, Training, Coaching, Customer Service, Microsoft Excel, Customer Satisfaction, Call Center, Vendor Management, Customer Retention
Education
Københavns Universitet 1993 — 2001
Cand.Mag., Native American Languages and Cultures
BPA International Senior Project ManagerBPA International2008 - Present
Naturhistorisk Museum Randers September 2002 - February 2003
The National Museum of Copenhagen, Denmark 1998 - 2001
Skills
Museums, Leadership, Outsourcing, Call Centers, Art Exhibitions, Customer Experience, Process Improvement, Quality Assurance, Project Management, Training Delivery, Training, Coaching, Customer Service, Microsoft Excel, Customer Satisfaction, Call Center, Vendor Management, Customer Retention
Education
Københavns Universitet 1993 — 2001
Cand.Mag., Native American Languages and Cultures
Danielle Azua Danielle Azua's BPA International Experience 1994 - 1996
Job Vice President at JPMorganChase
Industry Financial Services
Experience
JPMorganChase September 2010 - Present
JP Morgan Chase July 1996 - Present
JPMorgan Chase May 2005 - December 2006
JP Morgan Chase July 1996 - December 2000
BPA International 1994 - 1996
Skills
Investments, Asset Managment, Hedge Funds, Asset Management, Financial Services
Education
State University of New York College at Oswego 1988 — 1992
BA, Major: English Minor: Business
JPMorganChase September 2010 - Present
JP Morgan Chase July 1996 - Present
JPMorgan Chase May 2005 - December 2006
JP Morgan Chase July 1996 - December 2000
BPA International 1994 - 1996
Skills
Investments, Asset Managment, Hedge Funds, Asset Management, Financial Services
Education
State University of New York College at Oswego 1988 — 1992
BA, Major: English Minor: Business
Stephanie Taylor Stephanie Taylor's BPA International Experience November 2009 - Present
Job Director, Client Services BPA Quality
Industry Professional Training & Coaching
Experience
BPA International November 2009 - Present
Deloitte November 2006 - April 2009
Deloitte September 2001 - September 2004
Deloitte September 2001 - September 2004
Deloitte September 1999 - May 2001
Deloitte May 1996 - August 1999
Private Business May 1995 - May 1996
Skills
Analysis, Training, Cross-functional Team..., Management, Project Management, Microsoft Excel, Program Management, Leadership, Customer Service, Recruiting, Microsoft Office, Business Process..., Management Consulting, Accounting, Strategy, Customer Experience, Employee Training, Strategic Planning, Team Building, Account Management, Coaching, Human Resources, Six Sigma, Customer Satisfaction, Call Centers, Vendor Management, Quality Assurance, Time Management, Operations Management, Process Improvement, Leadership Development, Team Leadership, Telecommunications, Business Analysis, Change Management
Education
Tennessee Technological University 1986 — 1991
B.S., Agricultural Business
Tennessee Technological University 1986 — 1991
Bachelor of Science (B.S.), Agribusiness/Agricultural Business Operations
BPA International November 2009 - Present
Deloitte November 2006 - April 2009
Deloitte September 2001 - September 2004
Deloitte September 2001 - September 2004
Deloitte September 1999 - May 2001
Deloitte May 1996 - August 1999
Private Business May 1995 - May 1996
Skills
Analysis, Training, Cross-functional Team..., Management, Project Management, Microsoft Excel, Program Management, Leadership, Customer Service, Recruiting, Microsoft Office, Business Process..., Management Consulting, Accounting, Strategy, Customer Experience, Employee Training, Strategic Planning, Team Building, Account Management, Coaching, Human Resources, Six Sigma, Customer Satisfaction, Call Centers, Vendor Management, Quality Assurance, Time Management, Operations Management, Process Improvement, Leadership Development, Team Leadership, Telecommunications, Business Analysis, Change Management
Education
Tennessee Technological University 1986 — 1991
B.S., Agricultural Business
Tennessee Technological University 1986 — 1991
Bachelor of Science (B.S.), Agribusiness/Agricultural Business Operations
Blythe Lawton Blythe Lawton's BPA International Experience June 1997 - October 1998
Job Senior Director of Marketing & Communication at Exagen Diagnostics, Inc.
Industry Biotechnology
Experience
Exagen Diagnostics, Inc. October 2010 - Present
Blythe Lawton Consulting February 2008 - July 2011
O'Grady Meyers Interactive Agency January 2005 - February 2008
American Honda Motor Company April 2003 - January 2005
Blythe Lawton Consulting April 2001 - April 2003
Easy Reader Publications August 1999 - March 2001
Self-Employed October 1998 - August 1999
BPA International June 1997 - October 1998
DMX Music May 1996 - June 1997
Skills
Website Development, Online Advertising, Social Networking, Strategic Planning, Customer Relations, Customer Service, Marketing Strategy, Strategy, CRM, Marketing, Advertising, Leadership, Management, Competitive Analysis, Online Marketing, Direct Marketing, Market Research, Social Media Marketing, SEM, Integrated Marketing, Sales, Digital Marketing
Education
Arizona State University 1992 — 1996
Bachelor of Arts, Broadcast Journalism, Broadcast Journalism
Exagen Diagnostics, Inc. October 2010 - Present
Blythe Lawton Consulting February 2008 - July 2011
O'Grady Meyers Interactive Agency January 2005 - February 2008
American Honda Motor Company April 2003 - January 2005
Blythe Lawton Consulting April 2001 - April 2003
Easy Reader Publications August 1999 - March 2001
Self-Employed October 1998 - August 1999
BPA International June 1997 - October 1998
DMX Music May 1996 - June 1997
Skills
Website Development, Online Advertising, Social Networking, Strategic Planning, Customer Relations, Customer Service, Marketing Strategy, Strategy, CRM, Marketing, Advertising, Leadership, Management, Competitive Analysis, Online Marketing, Direct Marketing, Market Research, Social Media Marketing, SEM, Integrated Marketing, Sales, Digital Marketing
Education
Arizona State University 1992 — 1996
Bachelor of Arts, Broadcast Journalism, Broadcast Journalism
Kevin McElroy, CPA/ABV, ASA's BPA International Experience March 1998 - September 2001
Job Senior Associate at Pluris Valuation Advisors LLC
Industry Financial Services
Experience
Pluris Valuation Advisors LLC October 2013 - Present
FMV Opinions, Inc. January 2011 - October 2013
RSM McGladrey February 2008 - October 2010
Thomson Financial, Inc. September 2005 - April 2007
Thomson Financial, Inc. September 2001 - September 2005
BPA International March 1998 - September 2001
Skills
Valuation, Business Valuation, Accounting, Equities, Mergers & Acquisitions, Tax, Finance, Forecasting, Due Diligence, Analysis, Auditing, Financial Statements, General Ledger, Budgets, Financial Audits, Financial Modeling, Financial Analysis
Education
Baruch College, City University of New York (CUNY) 2005 — 2008
MBA, Finance
Oceanside High School
Regents Diploma
Port Jefferson
Siena College
BBA, Accounting
State University of New York College of Agriculture and Technology at Cobleskill
Associates, Accounting
Pluris Valuation Advisors LLC October 2013 - Present
FMV Opinions, Inc. January 2011 - October 2013
RSM McGladrey February 2008 - October 2010
Thomson Financial, Inc. September 2005 - April 2007
Thomson Financial, Inc. September 2001 - September 2005
BPA International March 1998 - September 2001
Skills
Valuation, Business Valuation, Accounting, Equities, Mergers & Acquisitions, Tax, Finance, Forecasting, Due Diligence, Analysis, Auditing, Financial Statements, General Ledger, Budgets, Financial Audits, Financial Modeling, Financial Analysis
Education
Baruch College, City University of New York (CUNY) 2005 — 2008
MBA, Finance
Oceanside High School
Regents Diploma
Port Jefferson
Siena College
BBA, Accounting
State University of New York College of Agriculture and Technology at Cobleskill
Associates, Accounting
Louis Angel Ramon's BPA International Experience February 2010 - October 2011
Job Human Resources Professional with fluency in Spanish, Serbian and Portuguese.
Industry Human Resources
Experience
Adecco Group July 2015 - Present
Goodwill of Western and Northern Connecticut May 2015 - July 2015
Child and Family Guidance Center June 2014 - February 2015
Swedish Institute, a College of Health Sciences July 2013 - July 2014
Breton International Apex Technical School January 2012 - May 2013
BPA International February 2010 - October 2011
Interboro Insurance Company March 2008 - February 2010
Hospital San Agustin June 2006 - January 2008
Skills
Recruiting, Human Resources, Employee Relations, Customer Service, Interviews, Training, Time Management, Call Centers, Microsoft Office, Team Building, Coaching, Account Management, Strategic Planning, Microsoft Excel, Quality Assurance, Teamwork, Spanish, Sales, Employee Training, Leadership, Software Documentation, Management Consulting, Competitive Analysis, English, Adult Education, HRIS, Performance Management, Negotiation, Train the Trainer, Serbian, Microsoft Office..., TopSchool, Onboarding, Accounting, International Accounting, Franchising, Executive Coaching, Human Resource Planning, B2B Marketing Strategy, B2B Marketing, Podio, SAP HR, Employee Benefits, Community Mental Health, Child Mental Health, Child Advocacy, Community Service, Child Protective..., Child Abuse Prevention, Crisis Stabilization
Education
St. Thomas University 2015 — 2017
Master’s Degree, Education TESOL
POHS INSTITUTE 2009 — 2009
Certification, Life, Health and Accident
POHS INSTITUTE 2009 — 2009
Certification, Property and Casualty
Inter-American University of Puerto Rico-Arecibo Campus 2004 — 2008
Bachelor's Degree, Human Resources Management/Personnel Administration, General, 3.75
Adecco Group July 2015 - Present
Goodwill of Western and Northern Connecticut May 2015 - July 2015
Child and Family Guidance Center June 2014 - February 2015
Swedish Institute, a College of Health Sciences July 2013 - July 2014
Breton International Apex Technical School January 2012 - May 2013
BPA International February 2010 - October 2011
Interboro Insurance Company March 2008 - February 2010
Hospital San Agustin June 2006 - January 2008
Skills
Recruiting, Human Resources, Employee Relations, Customer Service, Interviews, Training, Time Management, Call Centers, Microsoft Office, Team Building, Coaching, Account Management, Strategic Planning, Microsoft Excel, Quality Assurance, Teamwork, Spanish, Sales, Employee Training, Leadership, Software Documentation, Management Consulting, Competitive Analysis, English, Adult Education, HRIS, Performance Management, Negotiation, Train the Trainer, Serbian, Microsoft Office..., TopSchool, Onboarding, Accounting, International Accounting, Franchising, Executive Coaching, Human Resource Planning, B2B Marketing Strategy, B2B Marketing, Podio, SAP HR, Employee Benefits, Community Mental Health, Child Mental Health, Child Advocacy, Community Service, Child Protective..., Child Abuse Prevention, Crisis Stabilization
Education
St. Thomas University 2015 — 2017
Master’s Degree, Education TESOL
POHS INSTITUTE 2009 — 2009
Certification, Life, Health and Accident
POHS INSTITUTE 2009 — 2009
Certification, Property and Casualty
Inter-American University of Puerto Rico-Arecibo Campus 2004 — 2008
Bachelor's Degree, Human Resources Management/Personnel Administration, General, 3.75
Elodie Schüller-Andreassi's BPA International Experience 2001 - 2001
Job Consulting & Account Services, Project Management Leadership at Trellist Marketing and Technology
Industry Marketing and Advertising
Experience
Trellist Marketing and Technology June 2011 - Present
Public Allies Delaware January 2010 - June 2012
International Academy of Digital Arts and Sciences January 2010 - January 2011
ING DIRECT 2004 - 2011
DFLI 2005 - 2008
ING DIRECT 2004 - 2006
Cephalon 2003 - 2004
The Fox School of Business and Management - Temple University 2003 - 2003
BPA International 2001 - 2001
Keep America Beautiful 1998 - 2001
Skills
Marketing Communications, Marketing, Project Planning, Budget Monitoring, Budget Estimating, Forecasting, Coaching, Cause Marketing, Partnership Marketing, Partnership-building, Creative Strategy, Creative Briefs, Creative Services, French, Brand Management, Budgets, Copywriting, Creative Direction, Digital Marketing, Direct Mail, Email Marketing, Integrated Marketing, Management, Marketing Strategy, Negotiation, Online Marketing, Project Management, Social Media, Strategic Planning, Strategy, Fundraising, Leadership, Team Leadership, Analytics, Advertising, Direct Marketing, E-commerce, Social Media Marketing, Corporate Communications, Market Research
Education
Northeastern University 1995 — 1998
B.S.B.A., Marketing & International Business
Trellist Marketing and Technology June 2011 - Present
Public Allies Delaware January 2010 - June 2012
International Academy of Digital Arts and Sciences January 2010 - January 2011
ING DIRECT 2004 - 2011
DFLI 2005 - 2008
ING DIRECT 2004 - 2006
Cephalon 2003 - 2004
The Fox School of Business and Management - Temple University 2003 - 2003
BPA International 2001 - 2001
Keep America Beautiful 1998 - 2001
Skills
Marketing Communications, Marketing, Project Planning, Budget Monitoring, Budget Estimating, Forecasting, Coaching, Cause Marketing, Partnership Marketing, Partnership-building, Creative Strategy, Creative Briefs, Creative Services, French, Brand Management, Budgets, Copywriting, Creative Direction, Digital Marketing, Direct Mail, Email Marketing, Integrated Marketing, Management, Marketing Strategy, Negotiation, Online Marketing, Project Management, Social Media, Strategic Planning, Strategy, Fundraising, Leadership, Team Leadership, Analytics, Advertising, Direct Marketing, E-commerce, Social Media Marketing, Corporate Communications, Market Research
Education
Northeastern University 1995 — 1998
B.S.B.A., Marketing & International Business
Keith Carrington Keith Carrington's BPA International Experience June 2013 - August 2015
Job Student at Alfred University
Industry Accounting
Experience
BPA International June 2013 - August 2015
Mahoning Valley Scrappers May 2014 - August 2014
Send in the Clowns May 2010 - August 2013
Skills
Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Public Speaking, Facebook, Bookkeeping, Social Media, Teamwork, Customer Service, Team Leadership, Social Networking, Leadership, Time Management
Education
Alfred University 2015 — 2016
Master of Business Administration (M.B.A.), Accounting
Alfred University 2011 — 2015
Bachelor of Science (B.S.), Accounting
BPA International June 2013 - August 2015
Mahoning Valley Scrappers May 2014 - August 2014
Send in the Clowns May 2010 - August 2013
Skills
Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Public Speaking, Facebook, Bookkeeping, Social Media, Teamwork, Customer Service, Team Leadership, Social Networking, Leadership, Time Management
Education
Alfred University 2015 — 2016
Master of Business Administration (M.B.A.), Accounting
Alfred University 2011 — 2015
Bachelor of Science (B.S.), Accounting
Mike (Mikhail) Furlender's BPA International Experience May 2010 - January 2011
Job Mike Furlender: Information Aficionado
Industry Computer Software
Experience
WeatherBELL Analytics September 2012 - Present
FFK Forex July 2010 - May 2012
Bidonthecity.com December 2010 - April 2011
BPA International May 2010 - January 2011
Skills
Being awesome, PHP, Python, MySQL, JavaScript, AJAX, d3.js, CoffeeScript, Git, Portfolio Management, Technical Analysis, Process Improvement, Customer Service, Database Design, MQL4, jQuery, Molecular Genetics, Bioinformatics, Data Mining, Algorithm Design, Scripting, Penetration Testing, Microbiology, Evolutionary Biology, Software Development, C++, SQL, R, Pattern Recognition, Time Series Analysis, Database Administration, Experimental Design, Econometric Modeling, recombinant DNA..., Linux System..., GIS, Bash, Web Applications, HTML, Databases, CSS, Algorithms, Web Design, C#, HTML5, Web Development, Programming, Linux
Education
UMass Amherst 2006 — 2010
Bachelor of Science (BS), Microbiology, Computer Science
Columbia University in the City of New York 2009 — 2009
None, Molecular Biology
Great Neck North Highschool
WeatherBELL Analytics September 2012 - Present
FFK Forex July 2010 - May 2012
Bidonthecity.com December 2010 - April 2011
BPA International May 2010 - January 2011
Skills
Being awesome, PHP, Python, MySQL, JavaScript, AJAX, d3.js, CoffeeScript, Git, Portfolio Management, Technical Analysis, Process Improvement, Customer Service, Database Design, MQL4, jQuery, Molecular Genetics, Bioinformatics, Data Mining, Algorithm Design, Scripting, Penetration Testing, Microbiology, Evolutionary Biology, Software Development, C++, SQL, R, Pattern Recognition, Time Series Analysis, Database Administration, Experimental Design, Econometric Modeling, recombinant DNA..., Linux System..., GIS, Bash, Web Applications, HTML, Databases, CSS, Algorithms, Web Design, C#, HTML5, Web Development, Programming, Linux
Education
UMass Amherst 2006 — 2010
Bachelor of Science (BS), Microbiology, Computer Science
Columbia University in the City of New York 2009 — 2009
None, Molecular Biology
Great Neck North Highschool
Lydia Modica Lydia Modica's BPA International Experience December 1994 - October 1997
Job Independent Senior Meeting Planner at TCS Travel Conference Solutions
Industry Pharmaceuticals
Experience
TCS - Travel Conference Solutions April 2012 - Present
Roche June 2002 - Present
Physicians World September 2001 - March 2002
Integrated Communications Corporation February 2001 - December 2001
Scientific Therapeutics Information October 1998 - December 2000
BPA International December 1994 - October 1997
Skills
Meeting Planning, Pharmaceutical Industry, Event Management, Corporate Events, Registration, Product Launch, Marketing Communications, Global Marketing, Marketing Strategy, Dermatology, Clinical Development, Account Management, Oncology, Pharmaceutical Sales, Ariba, Management, Training, Budgets, Contract Negotiation, Cross-functional Team..., Clinical Trials
Education
The George Washington University
Bachelor of Business Administration (BBA), Marketing
TCS - Travel Conference Solutions April 2012 - Present
Roche June 2002 - Present
Physicians World September 2001 - March 2002
Integrated Communications Corporation February 2001 - December 2001
Scientific Therapeutics Information October 1998 - December 2000
BPA International December 1994 - October 1997
Skills
Meeting Planning, Pharmaceutical Industry, Event Management, Corporate Events, Registration, Product Launch, Marketing Communications, Global Marketing, Marketing Strategy, Dermatology, Clinical Development, Account Management, Oncology, Pharmaceutical Sales, Ariba, Management, Training, Budgets, Contract Negotiation, Cross-functional Team..., Clinical Trials
Education
The George Washington University
Bachelor of Business Administration (BBA), Marketing
Daniella Saffioti-Romanoff Daniella Saffioti-Romanoff's BPA International Experience June 2008 - December 2008
Job Clinical Research Coordinator
Industry Pharmaceuticals
Experience
Five Towns Neurology January 2007 - Present
A Motherly Love November 2010 - February 2012
Comprehensive Cardiology of Long Island June 2011 - November 2011
BPA International June 2008 - December 2008
Prism Consultants June 2007 - May 2008
SUNY New Paltz Day Care Center August 2005 - May 2006
Skills
Clinical Research, GCP, ICH-GCP, Clinical Trials, EDC, IATA, CITI, NIH, HIPAA
Education
SUNY Empire State College 2011 — 2012
Bachelor's degree, Sociology/ Social Theory
CUNY Queens College 2010 — 2011
Bachelor of Arts (B.A.), Sociology/Biology
SUNY New Paltz 2005 — 2006
Bachelor of Science (B.S.), Biology/ Sociology
Five Towns Neurology January 2007 - Present
A Motherly Love November 2010 - February 2012
Comprehensive Cardiology of Long Island June 2011 - November 2011
BPA International June 2008 - December 2008
Prism Consultants June 2007 - May 2008
SUNY New Paltz Day Care Center August 2005 - May 2006
Skills
Clinical Research, GCP, ICH-GCP, Clinical Trials, EDC, IATA, CITI, NIH, HIPAA
Education
SUNY Empire State College 2011 — 2012
Bachelor's degree, Sociology/ Social Theory
CUNY Queens College 2010 — 2011
Bachelor of Arts (B.A.), Sociology/Biology
SUNY New Paltz 2005 — 2006
Bachelor of Science (B.S.), Biology/ Sociology
Christina Pastore Christina Pastore's BPA International Experience December 2011 - May 2014
Job Manager, Customer Contact Analytics at Time Warner Cable
Industry Telecommunications
Experience
Time Warner Cable September 2015 - Present
Cablevision May 2014 - September 2015
BPA International December 2011 - May 2014
BPA International August 2009 - December 2011
Skills
Quality Assurance, Customer Experience, Speech Analytics, Microsoft Excel, Quality Auditing, Call Center Development, Process Improvement, Workforce Management, Analytical Abilities, Reporting & Analysis, Call Quality, Customer Insight, Voice of the Customer, Unstructured Data, PowerPoint, Listening Skills, Query Builder, Call Centers, Vendor Management, Call Monitoring, Customer Satisfaction, Attention To Detail, Microsoft Office, Excel, Mac OS X, Time Management, Focus On Results, Contact Centers, SharePoint, Team Leadership, Calibration, Data Mining, Telecommunications, Cable Television, Speech Technology, Green Belt, Six Sigma, Training, Customer Service
Education
St. John's University 2002 — 2007
BS, Communication Arts / Minor Business
Villanova University
Green Belt Certification in Six Sigma
Time Warner Cable September 2015 - Present
Cablevision May 2014 - September 2015
BPA International December 2011 - May 2014
BPA International August 2009 - December 2011
Skills
Quality Assurance, Customer Experience, Speech Analytics, Microsoft Excel, Quality Auditing, Call Center Development, Process Improvement, Workforce Management, Analytical Abilities, Reporting & Analysis, Call Quality, Customer Insight, Voice of the Customer, Unstructured Data, PowerPoint, Listening Skills, Query Builder, Call Centers, Vendor Management, Call Monitoring, Customer Satisfaction, Attention To Detail, Microsoft Office, Excel, Mac OS X, Time Management, Focus On Results, Contact Centers, SharePoint, Team Leadership, Calibration, Data Mining, Telecommunications, Cable Television, Speech Technology, Green Belt, Six Sigma, Training, Customer Service
Education
St. John's University 2002 — 2007
BS, Communication Arts / Minor Business
Villanova University
Green Belt Certification in Six Sigma
Allen Dieujuste Allen Dieujuste's BPA International Experience May 2006 - August 2006
Job Team Coordinator at Greystone Healthcare Management
Industry Hospital & Health Care
Experience
Greystone Healthcare Management July 2013 - Present
Maxim Healthcare Services September 2011 - January 2012
Enterprise Rent-A-Car May 2010 - April 2011
BPA International May 2006 - August 2006
Education
Johnson and Wales University 2006 — 2011
BS, Business Management
Greystone Healthcare Management July 2013 - Present
Maxim Healthcare Services September 2011 - January 2012
Enterprise Rent-A-Car May 2010 - April 2011
BPA International May 2006 - August 2006
Education
Johnson and Wales University 2006 — 2011
BS, Business Management
Janis Grant's BPA International Experience October 2012 - April 2013
Job Customer Service Expert
Industry Human Resources
Experience
City University of New York December 2013 - Present
City University of New York April 2013 - December 2013
BPA International October 2012 - April 2013
Marketstar/Verizon FiOS May 2011 - April 2013
Verizon Communications July 1998 - October 2010
Verizon Communications August 1996 - July 1998
Macy's September 1994 - August 1996
Macy's September 1992 - September 1994
WUSL-FM January 1992 - August 1992
Skills
MS Office Suite, Windows, Apple, Avaya, Avaya Communication..., Call Center, Call Centers, Customer Retention, Customer Satisfaction, Customer Service, Direct Sales, Human Resources, Leadership, Management, Microsoft Office, Sales, Sales Management, Team Leadership, Telecommunications, Training, Analysis, CRM, Coaching, Performance Management, Systems Management, Salesforce.com
Education
Devry College; New York 2008 — 2010
Network Communications, 3.78
Temple University 1988 — 1992
Bachelor of Arts, Communication and Media Studies
Borough of Manhattan Community College
Computer Systems Networking and Telecommunications
Verizon Communications
Bachelor of Arts (BA), Communication and Media Studies
City University of New York December 2013 - Present
City University of New York April 2013 - December 2013
BPA International October 2012 - April 2013
Marketstar/Verizon FiOS May 2011 - April 2013
Verizon Communications July 1998 - October 2010
Verizon Communications August 1996 - July 1998
Macy's September 1994 - August 1996
Macy's September 1992 - September 1994
WUSL-FM January 1992 - August 1992
Skills
MS Office Suite, Windows, Apple, Avaya, Avaya Communication..., Call Center, Call Centers, Customer Retention, Customer Satisfaction, Customer Service, Direct Sales, Human Resources, Leadership, Management, Microsoft Office, Sales, Sales Management, Team Leadership, Telecommunications, Training, Analysis, CRM, Coaching, Performance Management, Systems Management, Salesforce.com
Education
Devry College; New York 2008 — 2010
Network Communications, 3.78
Temple University 1988 — 1992
Bachelor of Arts, Communication and Media Studies
Borough of Manhattan Community College
Computer Systems Networking and Telecommunications
Verizon Communications
Bachelor of Arts (BA), Communication and Media Studies
Daniel Lenz Daniel Lenz's BPA International Experience August 1995 - August 1997
Job Audience Development/Direct Marketing Professional Open to New Opportunities
Industry Marketing and Advertising
Experience
Elsevier April 2011 - June 2015
Freelance 2005 - 2015
Asset International June 2010 - March 2011
Macfadden Performing Arts Media August 2006 - February 2010
CMP Media November 2005 - August 2006
CMP Media August 2003 - November 2005
CMP Media April 2000 - August 2003
THE MCGRAW-HILL COMPANIES August 1998 - April 2000
Jobson Publishing August 1997 - August 1998
BPA International August 1995 - August 1997
Skills
Email Marketing, Direct Marketing, Integrated Marketing, Lead Generation, Digital Media, Audience Development, B2B, Publishing, B2B Marketing, Social Media, Marketing, Marketing Communications, Magazines, Publications, Online Marketing, Circulation, Direct Mail, Database Marketing, Strategy, Creative Direction
Education
Fordham University 1986 — 1990
Bachelor of Arts, Economics
Elsevier April 2011 - June 2015
Freelance 2005 - 2015
Asset International June 2010 - March 2011
Macfadden Performing Arts Media August 2006 - February 2010
CMP Media November 2005 - August 2006
CMP Media August 2003 - November 2005
CMP Media April 2000 - August 2003
THE MCGRAW-HILL COMPANIES August 1998 - April 2000
Jobson Publishing August 1997 - August 1998
BPA International August 1995 - August 1997
Skills
Email Marketing, Direct Marketing, Integrated Marketing, Lead Generation, Digital Media, Audience Development, B2B, Publishing, B2B Marketing, Social Media, Marketing, Marketing Communications, Magazines, Publications, Online Marketing, Circulation, Direct Mail, Database Marketing, Strategy, Creative Direction
Education
Fordham University 1986 — 1990
Bachelor of Arts, Economics
Tom Vaiciulis's BPA International Experience June 1997 - June 2002
Job Manager at Billy Casper Golf
Industry Sports
Experience
Billy Casper Golf March 2011 - Present
Billy Casper Golf February 2009 - March 2011
SRDS June 2005 - March 2008
BPA International June 1997 - June 2002
Skills
Marketing Communications
Education
University of Illinois at Urbana-Champaign - College of Business 1988 — 1992
Quigley South (RIP)
Billy Casper Golf March 2011 - Present
Billy Casper Golf February 2009 - March 2011
SRDS June 2005 - March 2008
BPA International June 1997 - June 2002
Skills
Marketing Communications
Education
University of Illinois at Urbana-Champaign - College of Business 1988 — 1992
Quigley South (RIP)
Alicia Pierro's BPA International Experience November 1999 - December 2000
Job Independent Consultant
Industry Nonprofit Organization Management
Experience
Independent Consultant 2014 - Present
Handicap International & United States Campaign to Ban Landmines April 2011 - January 2014
Handicap International & U.S. Campaign to Ban Landmines September 2010 - April 2011
The United Nations Association of the USA July 2007 - April 2009
The United Nations Association of the USA April 2006 - July 2007
The United Nations Association of the USA August 2005 - April 2006
Wolf-Kasteler & Associates 2000 - 2004
BPA International November 1999 - December 2000
Skills
Non-profits, Fundraising, International..., Event Planning, Social Media, Volunteer Management, NGOs, Event Management, Human Rights, International Relations, Program Development, Research, Strategic Communications, Media Relations, Editing, Community Development, Capacity Building, Public Relations, Nonprofits, Politics
Education
Fordham University 1995 — 1999
BA, Communications
Country Day School of the Sacred Heart
Independent Consultant 2014 - Present
Handicap International & United States Campaign to Ban Landmines April 2011 - January 2014
Handicap International & U.S. Campaign to Ban Landmines September 2010 - April 2011
The United Nations Association of the USA July 2007 - April 2009
The United Nations Association of the USA April 2006 - July 2007
The United Nations Association of the USA August 2005 - April 2006
Wolf-Kasteler & Associates 2000 - 2004
BPA International November 1999 - December 2000
Skills
Non-profits, Fundraising, International..., Event Planning, Social Media, Volunteer Management, NGOs, Event Management, Human Rights, International Relations, Program Development, Research, Strategic Communications, Media Relations, Editing, Community Development, Capacity Building, Public Relations, Nonprofits, Politics
Education
Fordham University 1995 — 1999
BA, Communications
Country Day School of the Sacred Heart
Marc Frontino's BPA International Experience August 1998 - April 2000
Job Customer Support at MyLearningPlan.com
Industry Education Management
Experience
MyLearningPlan.com June 2012 - Present
Frontline Technologies 2015 - 2015
Seaford Public Schools October 2011 - June 2012
Sachem Central School District October 2010 - June 2011
Elmont Public Schools August 2009 - June 2010
Hearst Business Media April 2000 - December 2008
BPA International August 1998 - April 2000
Skills
Editing
Education
Hofstra University 2001 — 2005
MBA, Management
Binghamton University 1994 — 1998
BA, Economics
Binghamton University - School of Management 1994 — 1998
BA, Economics
MyLearningPlan.com June 2012 - Present
Frontline Technologies 2015 - 2015
Seaford Public Schools October 2011 - June 2012
Sachem Central School District October 2010 - June 2011
Elmont Public Schools August 2009 - June 2010
Hearst Business Media April 2000 - December 2008
BPA International August 1998 - April 2000
Skills
Editing
Education
Hofstra University 2001 — 2005
MBA, Management
Binghamton University 1994 — 1998
BA, Economics
Binghamton University - School of Management 1994 — 1998
BA, Economics
Gianna Nelson's BPA International Experience 1982 - 1991
Job Principal Crime Analyst Violent Crimes at Savannah Chatham Metro Police
Industry Law Enforcement
Experience
Savannah Chatham Metro Police October 2014 - Present
SCMPD Citizens Police Academy January 2005 - Present
CrimeStoppers of Savannah Chatham November 2013 - October 2014
Crime Stoppers, Savannah 2005 - November 2013
Savannah Chatham Metro PD May 2003 - November 2013
Circulation Management Support 1998 - 2001
Morris Communications 1992 - 1998
BPA International 1982 - 1991
Skills
Non-profits, Public Speaking, Government, Teaching, Police, Grant Writing, Policy, Editing, Nonprofits, Community Outreach, Criminal Justice, Emergency Management, Private Investigations, Program Management, Policy Analysis, Data Analysis, Public Policy, Public Administration, Supervisory Skills, Program Development, Community Development, Event Planning, Grants, Homeland Security, Local Government, Criminal Investigations, Enforcement, Investigation, Training, Analysis
Education
New York University 1978 — 1982
BA, Performing Arts, Theater Management, Lighting Design
Adelphi University 1963 — 1965
Dance
Savannah Chatham Metro Police October 2014 - Present
SCMPD Citizens Police Academy January 2005 - Present
CrimeStoppers of Savannah Chatham November 2013 - October 2014
Crime Stoppers, Savannah 2005 - November 2013
Savannah Chatham Metro PD May 2003 - November 2013
Circulation Management Support 1998 - 2001
Morris Communications 1992 - 1998
BPA International 1982 - 1991
Skills
Non-profits, Public Speaking, Government, Teaching, Police, Grant Writing, Policy, Editing, Nonprofits, Community Outreach, Criminal Justice, Emergency Management, Private Investigations, Program Management, Policy Analysis, Data Analysis, Public Policy, Public Administration, Supervisory Skills, Program Development, Community Development, Event Planning, Grants, Homeland Security, Local Government, Criminal Investigations, Enforcement, Investigation, Training, Analysis
Education
New York University 1978 — 1982
BA, Performing Arts, Theater Management, Lighting Design
Adelphi University 1963 — 1965
Dance
lisa renda's BPA International Experience August 1993 - Present
Job president at BPA International
Industry Telecommunications
Experience
BPA International August 1993 - Present
British Airways June 1989 - July 1993
Skills
Call Centers, Customer Experience, Outsourcing, Team Building, Coaching, Customer Service, Project Management, Operations Management, Quality Assurance, Training, Training Delivery
Education
Brooklyn College Graduate Program Guidance and Counseling
Marymount Manhattan College
Bachelor's degree, Political Science and Government
State University of New York Empire State College
Graduate Program Labor and Policy Studies
BPA International August 1993 - Present
British Airways June 1989 - July 1993
Skills
Call Centers, Customer Experience, Outsourcing, Team Building, Coaching, Customer Service, Project Management, Operations Management, Quality Assurance, Training, Training Delivery
Education
Brooklyn College Graduate Program Guidance and Counseling
Marymount Manhattan College
Bachelor's degree, Political Science and Government
State University of New York Empire State College
Graduate Program Labor and Policy Studies
Dmitriy Rutitskiy's BPA International Experience June 2004 - November 2005
Job Manager at The SDDCO Group
Industry Accounting
Experience
The SDDCO Group October 2012 - Present
Macquarie Bank November 2005 - October 2012
BPA International June 2004 - November 2005
Skills
Accounting, Financial Reporting, Private Equity, Financial Accounting, Auditing, Internal Controls, Finance, Financial Services
Education
City University of New York-Brooklyn College
B.S., Accounting, Finance, Computer programming
The SDDCO Group October 2012 - Present
Macquarie Bank November 2005 - October 2012
BPA International June 2004 - November 2005
Skills
Accounting, Financial Reporting, Private Equity, Financial Accounting, Auditing, Internal Controls, Finance, Financial Services
Education
City University of New York-Brooklyn College
B.S., Accounting, Finance, Computer programming
Simone Foss's BPA International Experience October 2010 - August 2011
Job Office Clerk at MCMC LLC
Industry Insurance
Experience
MCMC LLC 2012 - Present
BPA International October 2010 - August 2011
MTI Residential Services July 2008 - October 2008
Department of Social Services June 2007 - February 2008
Roosevelt Union Free School District February 2004 - January 2005
Skills
Customer Service, Data Entry, Computer Literate, Telephone Skills, Customer Relations, NICE, Mental Health, Mental Illness, Children, Older Adults, Customer Experience
Education
Nassau Community College 2009 — 2011
n/a, Liberal Arts and Humanities
Roosevelt jr/sr High School 2002 — 2005
Regents diploma
MCMC LLC 2012 - Present
BPA International October 2010 - August 2011
MTI Residential Services July 2008 - October 2008
Department of Social Services June 2007 - February 2008
Roosevelt Union Free School District February 2004 - January 2005
Skills
Customer Service, Data Entry, Computer Literate, Telephone Skills, Customer Relations, NICE, Mental Health, Mental Illness, Children, Older Adults, Customer Experience
Education
Nassau Community College 2009 — 2011
n/a, Liberal Arts and Humanities
Roosevelt jr/sr High School 2002 — 2005
Regents diploma
Kirill Paniushyn's BPA International Experience June 2005 - July 2007
Job Lead System Administrator at Cablevision
Industry Computer Software
Experience
Cablevision January 2014 - Present
Cablevision October 2011 - Present
Cablevision August 2009 - October 2011
Cablevision October 2008 - August 2009
Cablevision July 2007 - October 2008
BPA International June 2005 - July 2007
Skills
Unix, Linux, Unix Shell Scripting, SQL, Windows, MySQL server, MySQL, DNS, Server Administration, Solaris, Cloud Computing, VMware, Servers, Cisco Technologies, Windows Server, TCP/IP, Telecommunications
Education
Globe Institute of Technology 1999 — 2001
Associate degree, Information Technology
Cablevision January 2014 - Present
Cablevision October 2011 - Present
Cablevision August 2009 - October 2011
Cablevision October 2008 - August 2009
Cablevision July 2007 - October 2008
BPA International June 2005 - July 2007
Skills
Unix, Linux, Unix Shell Scripting, SQL, Windows, MySQL server, MySQL, DNS, Server Administration, Solaris, Cloud Computing, VMware, Servers, Cisco Technologies, Windows Server, TCP/IP, Telecommunications
Education
Globe Institute of Technology 1999 — 2001
Associate degree, Information Technology
PAMELA VILAPRINO GONZALEZ's BPA International Experience August 2010 - Present
Job Analyst at BPA International
Industry Hospital & Health Care
Experience
BPA International August 2010 - Present
Rite Aid Pharmacy, Queens, NY August 2007 - July 2010
Lands Flowers, Inc February 2009 - November 2009
Education
La Guardia Community College Queens, New York 2013 — 2013
Certification in Emergency Medical Technician Basic, Pre- Hospital Care
Laguardia Community College 2013 — 2013
Emergency Medical Technician- Basic
John Jay College of Criminal Justice 2007 — 2010
John Adams high school 2003 — 2007
Advance Regents Diploma
BPA International August 2010 - Present
Rite Aid Pharmacy, Queens, NY August 2007 - July 2010
Lands Flowers, Inc February 2009 - November 2009
Education
La Guardia Community College Queens, New York 2013 — 2013
Certification in Emergency Medical Technician Basic, Pre- Hospital Care
Laguardia Community College 2013 — 2013
Emergency Medical Technician- Basic
John Jay College of Criminal Justice 2007 — 2010
John Adams high school 2003 — 2007
Advance Regents Diploma
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY