Capital One (formerly ING Direct)
Address: 10 Post Office Square # 1100S, Boston, MA 02109 Phone: (617) 788-2114Website: : Category: : : Place name: : : : Own this business?
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Capital One (formerly ING Direct) Employees
loanDepot 2014 - Present
Advancial Federal Credit Union 2012 - 2014
Capital One (formerly ING DIRECT) 2009 - 2012
Capital One (formerly ING DIRECT) 2008 - 2009
NO RED TAPE MORTGAGE COMPANY 2006 - 2008
Skills
Managing Teams, Training & Development, Capital Markets, Call Center Management, Presenting & Public..., Project Management, Process Improvement..., User Acceptance Testing..., Ad Hoc Reporting, Credit, Income & Asset..., Underwriting, AUS, DU/LP, Investor Pricing
Education
Ohio University
Bachelor of Science Cum Laude, Organizational Communication
eBay Enterprise July 2014 - Present
JPMorgan Chase April 2014 - July 2014
Capital One (formerly ING DIRECT) May 2009 - May 2014
ING DIRECT January 2007 - January 2009
ING DIRECT March 2004 - March 2006
ING DIRECT January 2003 - January 2004
ING DIRECT August 2002 - January 2003
Tek Systems 2002 - 2002
IBM 2002 - 2002
Wells Fargo 2000 - 2001
Skills
EMC Clariion, Netbackup, Cisco Device Manager, Security, Disaster Recovery, EMC Symmetrix, NetBackup, EMC Navisphere, EMC Enterprise Control..., EMC VMAX, Cisco Fabric Manager, Dell Compellent, Dell Equalogic, EMC Storage, Clariion, Cisco Technologies, SAN, Storage, VMware ESX, Business Continuity, Storage Area Networks, Symmetrix, Dell Computers, Brocade, VMware, VMware Infrastructure, Red Hat Linux
Education
Wilmington University 2006 — 2008
Bachelor's Degree, General Studies / Computer Information Systems, 3.90
Colorado State University-Pueblo 1994 — 1996
Computer Information Systems, GPA 3.96
Capital One May 2014 - Present
Capital One February 2012 - May 2014
Capital One (formerly ING DIRECT) July 2004 - February 2012
JP Morgan Chase 2002 - 2004
Juniper Bank 2000 - 2002
Skills
User Experience, Information Architecture, User Interface Design, User-centered Design, Interaction Design, Usability, Usability Testing, Web Analytics, Content Management, Mobile Applications, Team Leadership, Digital Strategy, User Experience Design, Agile, Agile Leadership, Agile Project Management, Direct Banking, Banking, Internet Banking, Axure, Wireframes, Heuristic Evaluation, Persona, Paper Prototyping, Card Sorting, User Analysis, Sprints, Retrospectives, SEO, Customer Experience, Agile Methodologies, E-commerce, Requirements Gathering
Education
University of Delaware - Lerner College of Business and Economics 1998 — 2000
MBA, Marketing
University of Delaware 1993 — 1997
Bachelor of Science, Marketing and Management
Capital One (formerly ING DIRECT) July 2006 - Present
Avecia Inc. (formerly Zeneca/ICI Americas) June 1983 - December 2005
Skills
Executive..., Event Planning, Customer Service, Corporate Events, Outlook, Accounting, Executive Support, Expenses, Accounts Payable, Management, Calendaring, Loans, Travel Arrangements, Office Administration, Meeting Planning, Event Management, Sales
Education
Delaware Technical and Community College-Stanton-Wilmington 1981 — 1983
Associate's degree
Capital One (formerly ING Direct) April 2015 - Present
Capital One (formerly ING Direct) January 2014 - Present
Capital One Home Loans (formerly ING Direct) April 2011 - December 2013
ING Direct February 2003 - April 2010
ING DIRECT September 2000 - January 2003
Skills
Sales Management, Call Centers, Management, Inside Sales, Customer Service and..., Customer Experience, Customer Satisfaction, Cross Selling, Computer Proficiency, Employee Training, Banking, Customer Engagement, Team Building, Interviewing Skills, Organization Skills, Team Motivation, Skilled Multi-tasker, Time Management, Cross-functional Team..., Exceed Sales Goals, Credit Risk, Credit, Loans, Mortgage Banking, Mortgage Lending, Residential Mortgages, Agile Methodologies, Business Analysis, Project Management, Underwriting, Financial Analysis, Loan Origination, Retail Banking, Sales, Credit Analysis, Risk Management, Process Improvement, Customer Service, Loss Mitigation, Operating Systems, Seven Habits of Highly..., Critical Thinking, Home Equity Loans, Behavioral Interviewing, Performance Appraisal, Performance Metrics, Recruiting, Leadership, Research, Policies & Procedures
Education
Delaware Technical and Community College-Stanton-Wilmington
Associate's degree, Computer Information Systems Technology
Wilmington University in DE
Bachelor of Science (BS), General Studies
Capital One (formerly ING Direct) September 2012 - March 2015
Welch Allyn May 2011 - July 2011
SUNY Oswego 2009 - 2011
Skills
Interaction Design, Axure, Photoshop, Illustrator, ActionScript, Human Computer..., Flash, Statistics, Contextual Inquiry, Design of Experiments, Persona, Agile Methodologies, Wireframes, Web Design, User Interface, Usability Testing, InDesign, JavaScript, OmniGraffle, User Interface Design, Personas, Scenario Planning, Workflow Design, Axure RP, User Experience
Education
State University of New York College at Oswego 2009 — 2011
Master, Human Computer Interaction
Xiamen University 2004 — 2008
Bachelor, Software Engineering
Affinity Plus Federal Credit Union 2012 - Present
AFS Intercultural Programs 2011 - 2012
Welton School 2009 - December 2011
Englearn/Kids College 2009 - 2011
LCI Kid's Club 2008 - 2009
Capital One (Formerly ING Direct) 2006 - 2008
Skills
Customer Service, Sales Operations, Data Analysis, Marketing, Marketing Strategy, Organizational..., Creative Strategy, Writing, Decision Making, Team Leadership, Educational Leadership, Social Media
Education
St. Cloud State University 2002 — 2006
Bachelor of Science (B.S.), Marketing
Cedar Island Elementary
Eau Claire Memorial High School
Sunny Hollow Elementary
DCA Title August 2012 - Present
Capital One (formerly ING Direct) January 2010 - June 2012
University of Maine, R.O.C. December 2005 - January 2009
Skills
French, Management, Analysis, International Relations, Business Strategy, Public Relations, International..., Project Management, English, Fundraising, Data Analysis, Leadership, Social Media, Customer Service, Public Speaking, Training
Education
University of Maine 2005 — 2009
Bachelor of Arts (B.A.), International Relations and Affairs
IPAG
Capital One January 2015 - Present
Capital One (formerly ING Direct) January 2014 - December 2014
Capital One March 2009 - January 2014
ING Direct May 2008 - March 2009
ING Direct July 2007 - May 2008
Christiana Care Health System December 2005 - July 2007
AIG December 2000 - December 2005
Towers Perrin June 1998 - December 2000
Electric Mobility Corporation January 1997 - June 1998
Skills
Agile Methodologies, SDLC, Process Improvement, Project Management, Business Requirements, Requirements Analysis, Quality Assurance, Scrum, Business Analysis, Agile Project Management, Visio, SharePoint, Vendor Management, Software Documentation, Risk Management, Testing, Software Project..., Scaled Agile Framework..., Certified Scrum Master..., Certified Scrum..., Agile Certified..., Management, Leadership
Education
Salem County Community College 1992 — 1993
Biochemistry and Molecular Biology
Muhlenberg Hospital School of Nursing 1990 — 1991
Nursing
Roxborough Memorial Hospital School of Nursing 1989 — 1990
Nursing
Dell Boomi April 2013 - Present
Capital One August 2012 - April 2013
Capital One (formerly ING Direct) January 2011 - July 2012
ING Direct July 2008 - April 2011
Users Incorporated January 2000 - June 2008
Advanced Health Technologies 1999 - 2000
Users Incorporated 1989 - 1999
Shared Medical Systems (now Siemens) 1984 - 1989
Siemens Medical Solutions 1984 - 1989
Skills
Software Development, Banking, Oracle, Java, Management, Financial Services, Agile Methodologies, Requirements Analysis, Business Analysis, SOA, SDLC, Software Project..., Cloud Computing, Integration, Project Management, SaaS, Scrum, Testing, Enterprise Software, SQL
Education
University of Pennsylvania - Moore School of Engineering 1981 — 1984
BAS, Computer Science
University of Pennsylvania - The Wharton School 1980 — 1984
BSE, Marketing
Upper Dublin High School 1976 — 1980
Ashford Consulting Group May 2014 - April 2015
Capital One August 2013 - May 2014
Capital One (Formerly ING DIRECT) April 2009 - August 2013
ING DIRECT November 2007 - March 2009
ING DIRECT March 2007 - October 2007
The Siegfried Group, LLP May 2004 - March 2007
Children & Families First April 1994 - March 2003
Skills
Loans, Training, Microsoft Office, Mortgage Lending, Leadership, Mortgage Banking, Microsoft Excel, Financial Analysis, Banking, Customer Experience, Organizational..., Process Improvement, Credit, Vendor Management, PeopleSoft, Forecasting, Customer Service, Call Centers, Management, Finance, Budgets, Accounting, Performance Management, Retail Banking, Risk Management, Change Management, Administrative..., Project Management, Recruiting, Strategic Planning, Financial Reporting, Access, Microsoft Word, Team Building, Onboarding, Financial Services, Employee Engagement, Loss Mitigation
Education
Southern Illinois University, Carbondale 1989 — 1993
Master of Science, Health Education/Administration
Southern Illinois University, Carbondale 1988 — 1989
Bachelor's degree, Health/Health Care Administration/Management
Southern Illinois University, Carbondale 1986 — 1988
Associate's degree, Dental Laboratory Technology/Technician
Southeast Missouri State University 1983 — 1986
Liberal Arts and Sciences/Liberal Studies
WSFS Bank April 2015 - Present
WSFS Bank March 2014 - March 2015
Capital One (formerly ING Direct) February 2012 - February 2014
ING DIRECT March 2010 - February 2012
ING DIRECT September 2007 - February 2010
WSFS Bank June 2003 - September 2007
Skills
Certified Six Sigma -..., Hyperion Essbase User, Credit, Financial Analysis, Banking, Internal Controls, Risk Management, Finance, Credit Risk, Internal Audit, Auditing, Financial Risk, Financial Services, Forecasting
Education
University of Delaware - Lerner College of Business and Economics 2000 — 2004
BS, Finance
Accenture June 2010 - Present
JPMorgan Chase February 2008 - June 2010
Citigroup 2004 - January 2008
Heinrich Marketing 2004 - 2005
Capital One (formerly ING Direct) January 2004 - October 2004
Bank of America (Formerly Fleet Credit Card) 2002 - 2003
Barclays Bank (formerly Juniper Bank) 2000 - 2002
JPMorgan Chase (Formerly FirstUSA Bank) 1998 - 1999
JPMorgan Chase (formerly FirstUSA Bank) 1996 - 1998
Office of the Governor of Delaware 1987 - 1993
Skills
Vendor Relationships, Vendor Management, Process Improvement, Cross-functional Team..., CRM, Project Management, RFP, Relationship Management, Sourcing, Business Analysis, Outsourcing, Leadership, Strategic Planning, Business Process..., Strategic Sourcing, Financial Analysis, Market Research, Direct Marketing, Business Strategy, Business Development, Supply Chain, Contract Negotiation, Vendor Contracts, Supplier Negotiation, Supplier Evaluation, Supplier Risk Management, Third Party Vendor..., Performance Management, Digital Marketing, Marketing Communications, Vendor Management..., Supplier Quality, Supply Chain..., Supplier Quality..., Global Sourcing, Global Marketing, Financial Risk, Process Engineering, Process Optimization, Process Management, Management, Program Management, Procurement, Forecasting, Supply Management, Negotiation, Contract Management, Budgets, Analysis
Education
University of Delaware - Lerner College of Business and Economics 1993 — 1996
Bachelor of Science - Business Administration, Finance
Zenbanx April 2015 - Present
Capital One July 2013 - March 2015
Capital One November 2012 - June 2013
Capital One (formerly ING Direct) November 2010 - October 2012
Sun National Bank June 2007 - November 2010
Sun National Bank July 2006 - May 2007
Bank of America (formerly MBNA America Bank) October 1996 - July 2006
Deloitte (formerly Deloitte & Touche LLP) September 1993 - October 1996
Skills
Sarbanes-Oxley Act, Banking, Financial Reporting, Financial Services, Auditing, US GAAP, Financial Accounting, Sarbanes-Oxley, Account Reconciliation, SEC filings, Accounting, SEC Filings, GAAP
Education
Rutgers University-New Brunswick 1989 — 1993
BS, Accounting