Citi Assurance Services
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Citi Assurance Services Employees
Employee
Years
Job
Industry
Jacqueline (Jacki) Mullens Jacqueline (Jacki) Mullens's Citi Assurance Services Experience 2007 - July 2011
Job Realtor Keller Williams, Shantel Garner Group
Industry Real Estate
Experience
Shantel Garner Group - Keller Williams June 2014 - Present
Bell Helicopter July 2012 - September 2013
Bell Helicopter August 2011 - July 2012
Citi Assurance Services 2007 - July 2011
Citi Assurance Services 2004 - 2007
Citi Assurance Services 2000 - 2004
Citi Assurance Services 1996 - 2000
Travelers 1994 - 1996
Vought Aircraft 1985 - 1993
Skills
Telecommunications, Change Management, Project Management, Procurement, Supply Chain Management, Data Analysis, Disaster Recovery, Team Leadership, Customer Service, Process Improvement, Business Analysis, User Acceptance Testing, CRM, Cross-functional Team..., Business Development, Business Process..., Six Sigma, Administration, Team Building, Compliance, Vendor Relations, Risk Management, Training, Quality Assurance, IT Audit, Visio, Supply Chain, Leadership, Analysis, Vendor Management
Education
Kaplan College-Dallas 2014 — 2014
Licentiate degree
Dallas Baptist University
Tarrant County College
Shantel Garner Group - Keller Williams June 2014 - Present
Bell Helicopter July 2012 - September 2013
Bell Helicopter August 2011 - July 2012
Citi Assurance Services 2007 - July 2011
Citi Assurance Services 2004 - 2007
Citi Assurance Services 2000 - 2004
Citi Assurance Services 1996 - 2000
Travelers 1994 - 1996
Vought Aircraft 1985 - 1993
Skills
Telecommunications, Change Management, Project Management, Procurement, Supply Chain Management, Data Analysis, Disaster Recovery, Team Leadership, Customer Service, Process Improvement, Business Analysis, User Acceptance Testing, CRM, Cross-functional Team..., Business Development, Business Process..., Six Sigma, Administration, Team Building, Compliance, Vendor Relations, Risk Management, Training, Quality Assurance, IT Audit, Visio, Supply Chain, Leadership, Analysis, Vendor Management
Education
Kaplan College-Dallas 2014 — 2014
Licentiate degree
Dallas Baptist University
Tarrant County College
Staci Jackson Staci Jackson's Citi Assurance Services Experience February 2005 - September 2010
Job Senior Vice President at CitiMortgage
Industry Financial Services
Experience
CitiMortgage February 2012 - Present
CITIGROUP February 2010 - February 2012
CITI ASSURANCE SERVICES February 2005 - September 2010
CITI ASSURANCE SERVICES February 2002 - February 2005
CITIGROUP ADMINISTRATIVE SERVICES, INC January 2001 - January 2002
Skills
Program Management, Project Management, Regulatory Requirements, Cross-functional Team..., External Audit, Management, Process Improvement, Analysis, Leadership, Finance, Integration, Compliance
Education
University of North Texas
Bachelor of Applied Arts & Sciences, 2004
CitiMortgage February 2012 - Present
CITIGROUP February 2010 - February 2012
CITI ASSURANCE SERVICES February 2005 - September 2010
CITI ASSURANCE SERVICES February 2002 - February 2005
CITIGROUP ADMINISTRATIVE SERVICES, INC January 2001 - January 2002
Skills
Program Management, Project Management, Regulatory Requirements, Cross-functional Team..., External Audit, Management, Process Improvement, Analysis, Leadership, Finance, Integration, Compliance
Education
University of North Texas
Bachelor of Applied Arts & Sciences, 2004
Carolyn Pullen Carolyn Pullen's Citi Assurance Services Experience April 2011 - Present
Job Senior Vice President, Citi Assurance Services
Industry Insurance
Experience
Citi Assurance Services April 2011 - Present
JWAR Consultants January 2011 - April 2011
Mercedes Benz Financial Services September 2009 - December 2010
Daimler Financial Services February 2007 - June 2008
Daimler Truck Financial 2007 - 2008
Harris Bank September 1998 - February 2007
Northern Trust 1989 - 1999
AT&T 1978 - 1981
Skills
Call Center, Compliance, Customer Service, Strategic Planning, Insurance, Production Managment, Operations Management, Department Budgeting, Operational Excellence, Risk Management, Program Management, Call Centers, Strategy, Management, Budgets, Training, Customer Satisfaction, Forecasting, Six Sigma, Human Resources, Project Management, Outsourcing, Business Process, Managerial Finance, Leadership, Process Improvement, Finance, Product Management, Credit, Leadership Development, Financial Services, Portfolio Management, Vendor Management, Financial Risk, Integration, Banking, Business Process..., Change Management, Executive Management, Software Documentation, Business Analysis, Cross-functional Team...
Education
Governors State University 1997 — 2000
MA, Communication and Training
Governors State University 1994 — 1997
Bachelor's of Science, Business Administration
Citi Assurance Services April 2011 - Present
JWAR Consultants January 2011 - April 2011
Mercedes Benz Financial Services September 2009 - December 2010
Daimler Financial Services February 2007 - June 2008
Daimler Truck Financial 2007 - 2008
Harris Bank September 1998 - February 2007
Northern Trust 1989 - 1999
AT&T 1978 - 1981
Skills
Call Center, Compliance, Customer Service, Strategic Planning, Insurance, Production Managment, Operations Management, Department Budgeting, Operational Excellence, Risk Management, Program Management, Call Centers, Strategy, Management, Budgets, Training, Customer Satisfaction, Forecasting, Six Sigma, Human Resources, Project Management, Outsourcing, Business Process, Managerial Finance, Leadership, Process Improvement, Finance, Product Management, Credit, Leadership Development, Financial Services, Portfolio Management, Vendor Management, Financial Risk, Integration, Banking, Business Process..., Change Management, Executive Management, Software Documentation, Business Analysis, Cross-functional Team...
Education
Governors State University 1997 — 2000
MA, Communication and Training
Governors State University 1994 — 1997
Bachelor's of Science, Business Administration
Albert (Phil) Williams Albert (Phil) Williams's Citi Assurance Services Experience September 2003 - April 2011
Job Applications Systems Consultant at GDH Consulting
Industry Information Technology and Services
Experience
GDH Consulting March 2011 - Present
Citi Assurance Services September 2003 - April 2011
Citi Assurance Services 2003 - 2010
Skills
Computer Architecture, Systems Analysis, Business Analysis, COBOL, Process Improvement, SDLC, SQL, Business Intelligence, Risk Management, Software Project..., Software Development, Project Management, Vendor Management, Banking, Management, DB2, Requirements Analysis
Education
Texas A&M University 1961 — 1965
Electrical / Mechanical Engineering
GDH Consulting March 2011 - Present
Citi Assurance Services September 2003 - April 2011
Citi Assurance Services 2003 - 2010
Skills
Computer Architecture, Systems Analysis, Business Analysis, COBOL, Process Improvement, SDLC, SQL, Business Intelligence, Risk Management, Software Project..., Software Development, Project Management, Vendor Management, Banking, Management, DB2, Requirements Analysis
Education
Texas A&M University 1961 — 1965
Electrical / Mechanical Engineering
Michael Dymond Michael Dymond's Citi Assurance Services Experience 2004 - Present
Job CIO
Industry Financial Services
Experience
Citi Assurance Services 2004 - Present
Americredit 1998 - 2003
Associates 1986 - 1998
Skills
Vendor Management, IT Strategy, Data Center, Sarbanes-Oxley Act, Call Center, Process Improvement, Business Analysis, Risk Management, IT Management, Business Intelligence, Business Process, Management Consulting, Call Centers, Training, Business Process...
Education
California State University-Fullerton - College of Business and Economics 1987 — 1994
Bachelor of Business Administration (B.B.A.), Finance and Financial Management Services
Citi Assurance Services 2004 - Present
Americredit 1998 - 2003
Associates 1986 - 1998
Skills
Vendor Management, IT Strategy, Data Center, Sarbanes-Oxley Act, Call Center, Process Improvement, Business Analysis, Risk Management, IT Management, Business Intelligence, Business Process, Management Consulting, Call Centers, Training, Business Process...
Education
California State University-Fullerton - College of Business and Economics 1987 — 1994
Bachelor of Business Administration (B.B.A.), Finance and Financial Management Services
Anthony Tatom's Citi Assurance Services Experience February 2004 - Present
Job VP, Planning and Analysis Citi Assurance Services
Industry Insurance
Experience
Citi Assurance Services February 2004 - Present
TIG Insurance Company 1994 - 2004
TIG 1994 - 2004
Dr Pepper Bottling Company of Texas 1978 - 1987
Skills
Accounting, Forecasting, Analysis, Project Planning, Risk Management, Financial Analysis, Financial Services, Financial Modeling, Process Improvement, Business Analysis, Banking, Mergers & Acquisitions, Cash Management, Finance, Insurance, Vendor Management, Sarbanes-Oxley Act, Strategic Financial..., Due Diligence, Financial Reporting, Executive Management, SDLC, Business Process..., Auditing, Internal Controls, Strategy
Education
The University of Texas at Arlington 1985 — 1987
BBA, Accounting
Citi Assurance Services February 2004 - Present
TIG Insurance Company 1994 - 2004
TIG 1994 - 2004
Dr Pepper Bottling Company of Texas 1978 - 1987
Skills
Accounting, Forecasting, Analysis, Project Planning, Risk Management, Financial Analysis, Financial Services, Financial Modeling, Process Improvement, Business Analysis, Banking, Mergers & Acquisitions, Cash Management, Finance, Insurance, Vendor Management, Sarbanes-Oxley Act, Strategic Financial..., Due Diligence, Financial Reporting, Executive Management, SDLC, Business Process..., Auditing, Internal Controls, Strategy
Education
The University of Texas at Arlington 1985 — 1987
BBA, Accounting
Dava Carson's Citi Assurance Services Experience President, CASCitigroup, Inc.2001 - Present
Job President at Citi Assurance Services
Industry Insurance
Experience
Citi Assurance Services President, CASCitigroup, Inc.2001 - Present
Voyager Insurance Cos, an Assurant Solutions company 1993 - 2002
Education
Oklahoma State University 1982 — 1986
bss, Accounting
Citi Assurance Services President, CASCitigroup, Inc.2001 - Present
Voyager Insurance Cos, an Assurant Solutions company 1993 - 2002
Education
Oklahoma State University 1982 — 1986
bss, Accounting
Ben Browning CPA, MBA's Citi Assurance Services Experience December 2002 - April 2006
Job Senior Manager Fund Accounting at Crestline Investors, Inc.
Industry Venture Capital & Private Equity
Experience
Crestline Investors, Inc. March 2014 - Present
Cheldan Homes April 2012 - April 2014
TPG Capital, L.P. April 2006 - March 2012
Citi Assurance Services December 2002 - April 2006
Skills
Financial Reporting, GAAP, Accounting, Auditing, Financial Statements, Account Reconciliation, IFRS, Tax, Investments, Management, US GAAP, CPA, Variance Analysis, General Ledger, Financial Analysis, Financial Accounting, Fixed Assets
Education
Louisiana State University and Agricultural and Mechanical College
B.A., Accounting
The University of Texas at Arlington - College of Business Administration
MBA, Economics
University of Oklahoma - Price College of Business
B.B.A, Economics
Crestline Investors, Inc. March 2014 - Present
Cheldan Homes April 2012 - April 2014
TPG Capital, L.P. April 2006 - March 2012
Citi Assurance Services December 2002 - April 2006
Skills
Financial Reporting, GAAP, Accounting, Auditing, Financial Statements, Account Reconciliation, IFRS, Tax, Investments, Management, US GAAP, CPA, Variance Analysis, General Ledger, Financial Analysis, Financial Accounting, Fixed Assets
Education
Louisiana State University and Agricultural and Mechanical College
B.A., Accounting
The University of Texas at Arlington - College of Business Administration
MBA, Economics
University of Oklahoma - Price College of Business
B.B.A, Economics
Marjee Brennan's Citi Assurance Services Experience February 2005 - March 2009
Job Seeking a position as accounts payable manager
Industry Financial Services
Experience
Marcum Accounting and Advisory, LLP January 2011 - April 2012
Brennan & Associates LLC 2009 - 2011 June 2009 - June 2011
Citi Assurance Services February 2005 - March 2009
xpedx January 2002 - February 2005
Pintail Production Co., Inc January 2000 - January 2002
Osteopathic Medical Center January 1998 - January 1999
Skills
Oracle SQL, PeopleSoft, Neds, JD Edwards, Access, Microsoft Office, Public Speaking, Fundraising, Capital Campaign...
Education
University of Texas
Bachelor, Behavioral Science
University of Phoenix
Master, Business Administration
Marcum Accounting and Advisory, LLP January 2011 - April 2012
Brennan & Associates LLC 2009 - 2011 June 2009 - June 2011
Citi Assurance Services February 2005 - March 2009
xpedx January 2002 - February 2005
Pintail Production Co., Inc January 2000 - January 2002
Osteopathic Medical Center January 1998 - January 1999
Skills
Oracle SQL, PeopleSoft, Neds, JD Edwards, Access, Microsoft Office, Public Speaking, Fundraising, Capital Campaign...
Education
University of Texas
Bachelor, Behavioral Science
University of Phoenix
Master, Business Administration
Glenda Phillips's Citi Assurance Services Experience December 2002 - April 2008
Job Quality Control
Industry Banking
Experience
JPMorgan Chase August 2011 - Present
Bethesda Gardens Fort Worth April 2008 - March 2009
Citi Assurance Services December 2002 - April 2008
Skills
Customer Service, Financial Analysis, Invoicing, Microsoft Excel, Microsoft Office, Vendor Management, Accounting, Business Analysis, Software Documentation, Accounts Payable, Process Improvement, Insurance, PeopleSoft, PowerPoint, SAP, Microsoft Word, Account Reconciliation
Education
Tarrant County College 1985 — 1987
None, General education
JPMorgan Chase August 2011 - Present
Bethesda Gardens Fort Worth April 2008 - March 2009
Citi Assurance Services December 2002 - April 2008
Skills
Customer Service, Financial Analysis, Invoicing, Microsoft Excel, Microsoft Office, Vendor Management, Accounting, Business Analysis, Software Documentation, Accounts Payable, Process Improvement, Insurance, PeopleSoft, PowerPoint, SAP, Microsoft Word, Account Reconciliation
Education
Tarrant County College 1985 — 1987
None, General education
Annedria Perkins's Citi Assurance Services Experience July 2002 - Present
Job Administrative Assistant at Citi Assurance Services
Industry Insurance
Experience
Citi Assurance Services July 2002 - Present
Remedy Intelligent Staffing June 2001 - June 2002
University of North Texas August 1999 - May 2001
Education
Dallas Baptist University 2006 — 2009
Masters, Management
University of North Texas 1999 — 2004
Bachelors, Communications
Citi Assurance Services July 2002 - Present
Remedy Intelligent Staffing June 2001 - June 2002
University of North Texas August 1999 - May 2001
Education
Dallas Baptist University 2006 — 2009
Masters, Management
University of North Texas 1999 — 2004
Bachelors, Communications
Kip Smith's Citi Assurance Services Experience August 2004 - Present
Job Applications Developer Intermediate Programmer Analyst at Citi Assurance Services
Industry Computer Software
Experience
Citi Assurance Services August 2004 - Present
Impact Innovations April 2004 - July 2004
Spindlemedia, Inc. February 2003 - October 2003
Skills
SSIS, SQL, DTS, Crystal Reports 10.0, Business Analysis, SDLC, Microsoft Office, Visual Basic, Customer Service, Process Improvement, Databases
Education
DeVry University-Texas 1993 — 1997
Bachelor of Science, Computer Information Systems
Citi Assurance Services August 2004 - Present
Impact Innovations April 2004 - July 2004
Spindlemedia, Inc. February 2003 - October 2003
Skills
SSIS, SQL, DTS, Crystal Reports 10.0, Business Analysis, SDLC, Microsoft Office, Visual Basic, Customer Service, Process Improvement, Databases
Education
DeVry University-Texas 1993 — 1997
Bachelor of Science, Computer Information Systems
Troy Eisenhour's Citi Assurance Services Experience September 2007 - Present
Job Actuary at Citi Assurance Services
Industry Insurance
Experience
Citi Assurance Services September 2007 - Present
Mercer August 2003 - September 2007
Education
Dallas Baptist University 2002 — 2003
B.S., Mathematics
Citi Assurance Services September 2007 - Present
Mercer August 2003 - September 2007
Education
Dallas Baptist University 2002 — 2003
B.S., Mathematics
Dianna Cook's Citi Assurance Services Experience February 1978 - April 2007
Job Child Placement Safety Specialist at Texas Department of Family and Protective Services
Industry Individual & Family Services
Experience
Texas Department of Family and Protective Services June 2009 - Present
Citi Assurance Services February 1978 - April 2007
Skills
Program Management, Operations Management, Human Relations, Project Management, Case Management, Claims Management, Insurance Regulatory..., Leadership, People Skills, Business Analysis, Coaching, Community Outreach
Education
The University of Texas at Arlington 2007 — 2009
Masters, Social Work
LeTourneau University 1997 — 1999
BS, Business Management
Texas Department of Family and Protective Services June 2009 - Present
Citi Assurance Services February 1978 - April 2007
Skills
Program Management, Operations Management, Human Relations, Project Management, Case Management, Claims Management, Insurance Regulatory..., Leadership, People Skills, Business Analysis, Coaching, Community Outreach
Education
The University of Texas at Arlington 2007 — 2009
Masters, Social Work
LeTourneau University 1997 — 1999
BS, Business Management
Jason Moritz's Citi Assurance Services Experience September 2001 - Present
Job Business Analyst at Citi Assurance Services
Industry Consumer Services
Experience
Citi Assurance Services September 2001 - Present
Highmark Blue Cross Blue Shield August 2000 - September 2001
Education
Capella University 2011 — 2014
Doctor of Philosophy (PhD), Stragtegic Management
University of North Texas 2007 — 2010
Master of Business Administration (M.B.A.), Strategic Management
Slippery Rock University of Pennsylvania 1992 — 1996
Bachelor of Science (BS), Community Health and Preventive Medicine
Citi Assurance Services September 2001 - Present
Highmark Blue Cross Blue Shield August 2000 - September 2001
Education
Capella University 2011 — 2014
Doctor of Philosophy (PhD), Stragtegic Management
University of North Texas 2007 — 2010
Master of Business Administration (M.B.A.), Strategic Management
Slippery Rock University of Pennsylvania 1992 — 1996
Bachelor of Science (BS), Community Health and Preventive Medicine
Snow Willis's Citi Assurance Services Experience January 2002 - Present
Job Lead Systems Management Expert at Citi Assurance Services
Industry Insurance
Experience
Citi Assurance Services January 2002 - Present
Voyager 1998 - 2001
Blue Cross Blue Shield of Oregon October 1988 - June 1989
Murray State Junior College August 1984 - June 1986
Education
Southeastern Oklahoma State University 1982 — 1984
Bachelor of Science (BS), Computer Science, 3.5
Grayson County College 1980 — 1982
Associate of Applied Science, Computer Science, Top of my class
Citi Assurance Services January 2002 - Present
Voyager 1998 - 2001
Blue Cross Blue Shield of Oregon October 1988 - June 1989
Murray State Junior College August 1984 - June 1986
Education
Southeastern Oklahoma State University 1982 — 1984
Bachelor of Science (BS), Computer Science, 3.5
Grayson County College 1980 — 1982
Associate of Applied Science, Computer Science, Top of my class
Tracy Ziza's Citi Assurance Services Experience January 2003 - July 2015
Job Student Health Insurance Navigator Enrollment Services at UNT Health Science Center (UNTHSC)
Industry Financial Services
Experience
UNT Health Science Center (UNTHSC) July 2015 - Present
Citi Assurance Services January 2003 - July 2015
SJBC/ Victorious Disciples 2004 - 2012
Maxxis 2000 September 2003 - May 2004
APAC Tele May 1996 - June 2003
Texas Department of Human Services April 1994 - May 1996
Skills
Call Centers, Program Management, Human Resources, Customer Experience, Customer Service, Credit, Team Leadership, Team Building, Leadership, Employee Training, Public Speaking, Staff Development, Claims Resolution, Customer Escalation..., Escalation Resolution, New Product Roll Out, Call Center Development, Disability Insurance, Life Insurance, Corporate Communications, Management, Microsoft Office, Outlook
Education
Dallas Baptist University 2008 — 2012
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, Hospital Administration
Abilene Christian University 1990 — 1992
Social Work; Business Admin
Cisco Jr. College 1985 — 1987
AAA Degree, Business
Abilene high school 1982 — 1985
UNT Health Science Center (UNTHSC) July 2015 - Present
Citi Assurance Services January 2003 - July 2015
SJBC/ Victorious Disciples 2004 - 2012
Maxxis 2000 September 2003 - May 2004
APAC Tele May 1996 - June 2003
Texas Department of Human Services April 1994 - May 1996
Skills
Call Centers, Program Management, Human Resources, Customer Experience, Customer Service, Credit, Team Leadership, Team Building, Leadership, Employee Training, Public Speaking, Staff Development, Claims Resolution, Customer Escalation..., Escalation Resolution, New Product Roll Out, Call Center Development, Disability Insurance, Life Insurance, Corporate Communications, Management, Microsoft Office, Outlook
Education
Dallas Baptist University 2008 — 2012
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, Hospital Administration
Abilene Christian University 1990 — 1992
Social Work; Business Admin
Cisco Jr. College 1985 — 1987
AAA Degree, Business
Abilene high school 1982 — 1985
Demarcus Williams's Citi Assurance Services Experience September 1996 - Present
Job Customer Service Manager at Citi Assurance Services
Industry Management Consulting
Experience
Citi Assurance Services September 1996 - Present
Greater Mt. Tabor Christian Center March 1995 - August 2009
Transouth Financial September 1996 - January 2001
Skills
Project Management, Management, Spiritual Direction, Customer Service, Customer Retention, Customer Experience, Special Collections, Choral Conducting, Singer-songwriter, Life Insurance, Disability Insurance, Leadership Development, Property & Casualty..., Term Life Insurance, Call Center Development, Call Centers, Music Publishing, Product Development, Teacher Mentoring, Statutory Compliances, Compliance, Music Ministry, Ministry Development, Youth Mentoring, Road Management, Financial Services, Music Production, Supervisory Skills, Telephone Skills, People Skills, Analytical Skills
Education
Dallas Baptist University 2010 — 2015
Bachelor's degree, Business Administration and Management, General
Citi Assurance Services September 1996 - Present
Greater Mt. Tabor Christian Center March 1995 - August 2009
Transouth Financial September 1996 - January 2001
Skills
Project Management, Management, Spiritual Direction, Customer Service, Customer Retention, Customer Experience, Special Collections, Choral Conducting, Singer-songwriter, Life Insurance, Disability Insurance, Leadership Development, Property & Casualty..., Term Life Insurance, Call Center Development, Call Centers, Music Publishing, Product Development, Teacher Mentoring, Statutory Compliances, Compliance, Music Ministry, Ministry Development, Youth Mentoring, Road Management, Financial Services, Music Production, Supervisory Skills, Telephone Skills, People Skills, Analytical Skills
Education
Dallas Baptist University 2010 — 2015
Bachelor's degree, Business Administration and Management, General