CT Summation
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CT Summation Employees
Colligo April 2015 - Present
Jack Stockholm Consulting June 2013 - April 2015
TELUS July 2014 - November 2014
Simon Fraser University - School of Interactive Arts & Technology September 2007 - May 2013
CT Summation October 2004 - July 2006
Summation May 1999 - October 2004
Self-Employed 1997 - 1999
Summation Legal Technologies 1995 - 1997
Skills
Human Computer..., Interaction Design, University Teaching, User Experience, Qualitative Research, User-centered Design, Research, Usability Testing, User Research, Higher Education, Ethnography, Rapid Prototyping, Artificial Intelligence, Teaching, HTML, User Interface Design, Programming, Editing, User Scenarios, Project Management, Agile Methodologies, Usability, Lecturing, User Experience Design, Adobe Creative Suite, Research Design, Information Design, User Interface, Information Architecture, Heuristic Evaluation
Education
Simon Fraser University
Master of Arts (MA), Human Computer Interaction
University of Detroit
Bachelor of Arts (BA), Economics
iTradeNetwork May 2012 - Present
Airport Home Appliance September 2011 - May 2012
Office Team July 2011 - August 2011
GARDEN OF EDEN LANDSCAPES September 2009 - September 2010
CT Summation March 2007 - September 2009
PrincetonOne HirePursuit November 2005 - February 2007
Skills
Leadership, Management, Salesforce.com, Training, Sales, Access, Program Management, Time Management, Databases, Networking, Recruiting, Software Documentation
Education
California State University-East Bay 2001 — 2006
B.A., Speech Communication with an option in Interpersonal Communication
Majority Opinion LLC March 2011 - Present
D4 LLC January 2009 - March 2011
IVIZE July 2008 - December 2008
CT Summation March 2006 - July 2008
Contract Attorney April 2004 - March 2006
Roger, Scott & Helmer September 2002 - March 2004
McManis Faulkner & Morgan 2001 - 2001
Skills
Legal Writing, Document Management, Computer Forensics, Consulting, Litigation, Litigation Support, Legal Assistance, Mergers, Legal Research, Trials, Document Review, Intellectual Property, Public Speaking, Civil Litigation, Professional Services, Trial Director, Depositions, Legal Issues, Arbitration, Courts, Employment Law, Privacy Law, Mergers & Acquisitions, Commercial Litigation, Mediation, Litigation Management, Corporate Law, Hearings, Legal Compliance, Westlaw, Appeals, Alternative Dispute..., Dispute Resolution, Trial Exhibits
Education
University of the Pacific - McGeorge School of Law 1998 — 2001
2001, Law
University of California, Davis 1996 — 1998
B.A., Political Science
Foothill College 1994 — 1996
General Education
Homestead High 1991 — 1994
Syntricate June 2014 - Present
Gulfstream Legal Group January 2013 - May 2014
Nuix January 2010 - December 2012
CT Summation June 2009 - January 2010
Guidance Software December 2005 - April 2009
Bedford Micro December 2001 - December 2005
Extraprise 2000 - 2001
Bay Web 1999 - 2000
Computown 1997 - 1999
Desktop Products 1991 - 1997
Skills
Sales Management, Team Building, Sales Process, Consultative Selling, Sales, Enterprise Software, SaaS, Morale, Salesforce.com, Cloud Computing, Solution Selling, Document Management, Lead Generation, Professional Services, Security, Product Management, Direct Sales, Account Management, Enterprise Content..., Strategic Partnerships, Consulting, Business Development, Team Leadership, Channel, Selling, Strategic Planning, Product Marketing, Document Review, Computer Forensics, B2B, Sales Operations, Networking, CRM, Management, Leadership, Software Industry, Team Management, Marketing Strategy, Channel Partners, Process Improvement
Education
San Francisco State University 1983 — 1984
Information Systems
DeSisto 1978 — 1982
SendMe, Inc. July 2012 - October 2013
SendMe Mobile Inc. May 2008 - July 2012
Qisma LLC. June 2007 - April 2008
CT Summation April 2001 - May 2007
Skills
Lead Generation, Analytics, Mobile Marketing, Product Marketing, Web Analytics, E-commerce
Education
University of California, Santa Barbara 1994 — 1998
SF Bay Area Rapid Transit (BART) September 2012 - Present
SF Bay Area Rapid Transit (BART) July 2012 - September 2012
SF Bay Area Rapid Transit (BART) August 2011 - March 2012
CT Summation January 2001 - October 2010
Skills
Budgets, Litigation Support, FRx, Salesforce.com, Revenue Recognition, Accounts Payable
Education
Far Eastern University
Bachelor's of Science, Accounting
Celerity Consulting Group November 2010 - Present
Muse Research April 2010 - November 2010
CT Summation 1994 - 2010
Project Data Systems 1993 - 1994
Play Music, Inc. 1991 - 1993
Musicians Institute 1988 - 1991
Education
Stanford University
AB, Communications
University of Southern California
MFA, Cinema
WellsFargo Digital Channels Group March 2011 - Present
CT Summation, a Wolters Kluwer business March 2008 - May 2011
CT Summation August 2007 - March 2008
Thinknicity, inc. July 2006 - June 2007
Rocket Careers October 2005 - July 2006
Archaeology Company January 2005 - October 2005
Ernest Gallo Clinic & Research Center May 1999 - December 2004
Skills
Process Improvement, Project Communications, Visio, Stakeholder Management, Project Management, Program Management, Agile Methodologies, Vendor Management, SharePoint, PMP, Project Planning, SDLC, Business Process..., Business Intelligence, Sustainability Education, Enterprise Software, Training, Leadership, Scrum, Management, PMO, MS Project, Cross-functional Team..., Software Project..., Requirements Analysis, Agile Project Management, Budgets, Project Delivery, Software Documentation, Business Analysis, Analysis, Quality Assurance, Change Management, Sustainability, Microsoft Project
Education
San Francisco State University 2007 — 2007
Certification, Project Management
Palazzo Spinelli 1997 — 1999
Fine Arts
Boston University 1992 — 1997
B.S., Biomedical Engineering
Professional Maturity & Accountability, PMI Professional Development
CT Summation March 2007 - Present
PrincetonOne November 2005 - February 2007
Education
California State University-East Bay 1999 — 2006
B.A., Speech Communication with an option in Interpersonal
Océ Business Services, Inc. September 2011 - January 2013
Access Data September 2008 - March 2011
CT Summation October 2005 - September 2008
Purdue Pharma 2004 - 2005
Purdue Pharma 2001 - 2004
Skills
Litigation Support, EDRMS, Document Review, Professional Services, Salesforce.com, Legal Assistance, Records Management, Software Documentation, Account Management, Vendor Management, Project Planning, Project Implementation, Project Coordination, Technical Training, Technical Documentation, Software Training, Contract Review, Legal Support, Legal Services, Legal Documentation, Sales Support, esi, Problem Solving, Budget Preparation, Budget Tracking, Microsoft Office, Outlook, Access, SharePoint, Case Managment, Troubleshooting, Customer Retention, Database Administration, Relationship Management, Vendor Relationships, SaaS, Legal Project Management, Cisco Telepresence, Document Management
Education
University of Connecticut 1987 — 1991
Bachelors, History
Andrew Warde High School
One_Mind April 2015 - Present
Self Employed September 2014 - March 2015
Roche October 2012 - July 2014
Genentech May 2010 - July 2012
Andrew Hochberg February 2010 - June 2010
Abbott August 2009 - November 2009
Apple August 2008 - August 2009
CT Summation August 2007 - August 2008
Berkeley Electronic Press 2006 - 2007
University of Pennsylvania 2004 - 2005
Skills
Databases, Data Analysis, Software Documentation, Technical Support, PMP, Testing, Process Improvement, Training, Management, EDC, User Acceptance Testing, CRM, Software Project..., Quality Assurance, 21 CFR Part 11, Cross-functional Team..., Data Management, Cloud Computing, Clinical Trials, Troubleshooting, Integration, SharePoint, SQL, Database Administration, Biotechnology, Technical Writing, Software Development, SAS, Document Management, Active Directory, Networking, Oracle, XML, Clinical Data Management, Team Building, Product Management, Project Management, Program Management, Business Analysis, Oracle Clinical, Agile Methodologies, Software Quality...
Education
Carleton College 1997 — 2002
Bachelor's degree, Japanese Language and Literature
Chuo University 1999 — 1999
Certification, Japanese Literature
CT Summation October 2006 - September 2010
CT Summation April 2006 - October 2006
Merrill Legal Solutions (LegaLink San Francisco) December 2005 - April 2006
Merrill Legal Solutions (LegaLink San Francisco) January 2005 - December 2005
Skills
Litigation Support, Salesforce.com, Sales, Business Analysis, Product Management, SaaS, Enterprise Software, Analysis, Sales Operations, Professional Services, Business Development, Start-ups, Lead Generation, Strategic Partnerships, Consulting, Selling, Contract Negotiation, CRM, Solution Selling, Management, Account Management, Competitive Analysis, Leadership, Sales Process, Cloud Computing, Cross-functional Team...
Education
University of California, Santa Cruz
B.A., Business Management Economics
e-Lit Consulting June 2004 - Present
IPRO Tech 2001 - 2010
CT Summation 2000 - 2009
Legal-eze Litigation Consulting & Graphics 2000 - 2005
Skills
Trials, Litigation, Litigation Support, Access, Document Management, Document Review, Computer Forensics, Management, Training, Databases, Salesforce.com, SaaS, Hands-on Training, Legal Assistance, Contract Negotiation, IPRO, Trial Director, Consulting
Education
inVzn 1995 — 1995
Pierce College at Fort Steilacoom 1980 — 1982
Accounting
Franklin Pierce
Mt Tahoma
Xero April 2015 - Present
HighWire Press, Inc. June 2014 - April 2015
AccessData March 2011 - June 2014
Evolve Discovery July 2010 - March 2011
CT Summation June 2007 - July 2010
Instant InfoSystems August 2003 - June 2007
Marconi Aerospace May 1999 - September 1999
Federal Reserve Bank of New York September 1998 - January 1999
Skills
Networking, Systems Management, Disaster Recovery, Server Architecture, Servers, Active Directory, Windows Server, Troubleshooting, Technical Support, IIS, SaaS, Virtualization, Security, TCP/IP, Microsoft Exchange, Microsoft SQL Server, Databases, Cloud Computing, Integration
Education
Stevens Institute of Technology 1996 — 2001
Bachelors of Engineering, Computer Engineering
NAVEX Global January 2015 - Present
NAVEX Global October 2011 - December 2014
Macy's August 2010 - June 2011
AccessData (formerly CT Summation) July 2010 - May 2011
CT Summation September 2005 - July 2010
Skills
Proficient in PhotoShop, Proficient in..., Proficient in InDesign, Proficient in Microsoft..., Photography, Photoshop, Salesforce.com, Sales Operations, Email Marketing, Social Media, Sales, Microsoft Office, Lead Generation, Solution Selling, Sales Process, Account Management
Education
Academy of Art University 2003 — 2006
Graphic Design
Cal Poly Pomona 2000 — 2002
General Education
EMC October 2013 - Present
Guidance Software April 2012 - October 2013
iCONECT September 2011 - April 2012
EMC November 2010 - August 2011
CT Summation October 2007 - August 2010
Adobe Systems, Inc June 2005 - October 2007
Embarcadero Systems Corporation (ESC) 2003 - 2005
PeopleSoft USA 2001 - 2003
Entercept Security Technogy 2001 - 2001
ACCPAC October 1999 - December 2000
Skills
SaaS, Enterprise Software, Analytics, Marketing Strategy, Strategic Partnerships, Marketing Communications, New Business Development, Salesforce.com, Business Development, E-commerce, Cloud Computing, Management, Training, Professional Services, Integrated Marketing, Sales Operations, Start-ups, Online Marketing, Marketing Management, Public Speaking, Strategy, Direct Sales, Direct Marketing, Project Management, Go-to-market Strategy, Sales
Education
Thunderbird School of Global Management 1992 — 1993
MBA, Marketing and Latin American Business
University of Wisconsin-Madison 1983 — 1988
BA, Int'l Relations
Woodrow Wilson High School 1980 — 1983
General Studies
Wind River (an Intel company) November 2013 - Present
Perforce Software April 2011 - November 2013
Capture Technologies July 2009 - April 2011
EMANIO July 2008 - November 2008
Wind River (an Intel company) August 2007 - July 2008
CT Summation September 2004 - August 2007
Zama Networks July 2000 - April 2001
N2H2, Inc. (a McAfee company) June 1997 - July 2000
United States Air Force March 1991 - June 1995
Skills
Enterprise Software, Salesforce.com, Solution Selling, Strategic Partnerships, Sales, Account Management, Lead Generation, Business Development, Direct Sales, New Business Development, Value Selling, Pre-sales, Sales Process, SaaS, Professional Services, Networking, Cloud Computing, Marketing, Go-to-market Strategy
Education
North Seattle College 1996 — 1998
International Business/Accounting
Defense Language Institute - Monterey, CA 1991 — 1994
Certification, Russian, Serbian, Croatian Languages
Wells Fargo May 2014 - Present
Vino Vargas March 2012 - Present
Wells Fargo November 2012 - May 2014
Wells Fargo March 2009 - November 2012
CT Summation May 2007 - March 2009
Wells Fargo Bank January 2004 - April 2007
MarketSphere, Inc January 2001 - January 2002
Skills
Marketing, Web Content Management, Integration, Salesforce.com, Sales, Lead Generation, Account Management, Customer Service, Sales Management, Strategic Planning, Budgets, New Business Development, SaaS, Product Management, Project Management, Marketing Strategy, Analytics, Contract Negotiation, Business Development, Strategic Partnerships, Sales Operations, Management, Enterprise Software, Selling, Marketing Communications, Forecasting, CRM, Sales Process
Education
Golden Gate University
Masters, Business Administration
San Diego State University-California State University
Bachelor's degree, International Business with emphasis in Marketing and Latin America
Health Care Navigator March 2014 - Present
Cypress Health Group October 2011 - February 2014
bit by bit January 2011 - October 2011
CT Summation acquired by AccessData April 2010 - January 2011
CT Summation September 2007 - April 2010
Town of Ramapo January 2004 - September 2007
Skills
Network Engineering, IaaS, SaaS, Project Management, Virtualization, Data Center, Disaster Recovery, Active Directory, VMware, Cloud Computing, Blackberry Enterprise..., Servers, Security, Microsoft Exchange, Cisco Technologies, Network Security, Citrix, Windows, Microsoft SQL Server, SharePoint, IT Management, Enterprise Software, IIS, Networking, Technical Support, Firewalls, Network Administration, Operating Systems, Troubleshooting, Windows Server, Help Desk Support, Hardware, IT Strategy, XP, ITIL, IT Operations, Information Technology, Windows 7, Storage Area Networks, SAN
Education
Northeastern University 2013 — 2014
Master of Business Administration (M.B.A.), Finance, 3.9 GPA
University at Albany, SUNY 1998 — 2002
BA, Information Science and Policy
Xerox Litigation Services June 2015 - Present
Gray Tabby Software April 2014 - Present
Discovia (formerly SFL Data) August 2011 - April 2014
Clearwell Systems (acquired by Symantec) November 2009 - June 2011
CT Summation July 2007 - November 2009
Microsoft May 2006 - March 2007
Tacit Software May 2004 - March 2006
ALZA Corporation August 2002 - April 2004
TimesTen Performance Software December 1998 - August 2001
Fujitsu Systems Business of America June 1994 - January 1998
Skills
Product Management, SaaS, Cross-functional Team..., Cloud Computing, Databases, Analytics, User Experience, Data Science, Business Analysis, Enterprise Search, Data Analysis, SQL, Professional Services, Litigation Support, Customer Satisfaction, Testing, Program Management, Agile Methodologies, Software Development, Enterprise Software, Product Development, Leadership, Software Engineering, Strategy, Matlab, Machine Learning, Management, Business Intelligence, Process Redesign, R Programming, Salesforce.com, Pre-sales, E-commerce, Team Leadership, Strategic Partnerships, Process Improvement, Robot Programming, Training, Consulting, Analysis, Software Documentation, Project Management
Education
Coursera - Johns Hopkins University 2014 — 2015
Mount Holyoke College
B.A., Math, with computer concentration
University of Wisconsin-Madison
M.S., Computer Science
TierPoint October 2010 - Present
CT Summation June 2007 - October 2010
Raw Bandwidth Communications, Inc. September 2003 - May 2007
Garage Technology Ventures May 2002 - September 2002
Intel February 2000 - June 2001
Packet Engines July 1997 - January 2000
Adaptec August 1993 - June 1997
Borland 1986 - 1991
Skills
Intel, Cloud Computing, Product Management, Data Center, Wireless, Device Drivers, Storage, Linux, Telecommunications, IP, Start-ups, Unix, Ethernet, ASIC, Networking, WiFi, Switches, Program Management, Mobile Devices, SaaS, Strategic Partnerships
Education
UCLA 1979 — 1984
BS
Meltwater January 2015 - Present
Meltwater October 2012 - December 2014
Meltwater January 2011 - September 2012
CT Summation June 2008 - July 2010
CaseCentral October 2002 - May 2008
gForce 2000 - 2002
Sherpa (Division of INSO Corp.) 1999 - 2000
Sherpa, Inc. 1996 - 1998
Sherpa, Inc. 1992 - 1995
Sherpa, Inc. 1989 - 1991
Skills
Product Management, Product Requirements, Social Media, Value Creation, Prioritization, Product Launch, Product Strategy, Agile, Scrum, Enterprise Search, Enterprise Content..., SaaS, Product Life Cycle..., Social Media Marketing, Social CRM, Product Lifecycle..., Organization &..., Agile Methodologies, Enterprise Software, Program Management, Management, Web Applications, Cloud Computing, Software Development, Requirements Analysis, Integration, Software Project..., Cross-functional Team..., Agile Project Management, SOA, Go-to-market Strategy, Product Marketing, Start-ups, E-commerce, Analytics, Strategy, Leadership, Distributed Systems, Outsourcing, Architecture, Business Intelligence, Big Data, Professional Services, Strategic Partnerships, Competitive Analysis, CRM, Architectures
Education
Pomona College
BA, Mathematics
Clever Devices 2007 - Present
Wolters Kluwer 2006 - 2007
CT Summation 2006 - 2007
Riptide Trading, Inc (formerly PCXTrade Technologies, Inc) 2003 - 2006
Goldman Sachs 2002 - 2003
SubwayInfo.com 2002 - 2002
Veeco Instruments 1993 - 2002
Chemical Bank 1991 - 1993
Savasta & Co. 1990 - 1991
Hearsay Inc, Brooklyn 1986 - 1990
Skills
FIX, Visual C#, Visual C++, SQL database design, Artificial Intelligence, Process Improvement, Process Development, Real Time, Control System Design, Real-time Control, SQL Tuning, Transportation, Integration, Networking, Software Development, Software Project..., Software Documentation, Software, Software Engineering, Software Design, Embedded Software, Software Installation, Software Quality..., Engineering, Process Engineering, Systems Engineering, Engineering Management, Program Management, Programming, Program Development, Program Evaluation, PLC Programming, Proposal Writing, Testing, System Testing, User Acceptance Testing, Agile Testing, TCP/IP, TCP, TCP/IP protocols, Protocols TCP/IP, UDP, FRACAS, SVM, Neural Networks, Machine Learning, Electronics, SDLC, Digital Signal..., Wireless Networking
Education
Polytechnic University 1999 — 2001
MSMOT, Management Of Technology, E-Commerce, Negotiations, Intellectual Property
Polytechnic University 1984 — 1998
BSEE, Electrical Engineering, Computer Science
DiscoverReady August 2010 - Present
CT Summation December 2009 - August 2010
Cataphora October 2007 - December 2009
Aptara (formerly Whitmont Legal Technologies, Inc.) July 2007 - September 2007
Aptara (formerly Whitmont Legal Technologies, Inc.) September 2006 - June 2007
Whitmont Legal Technologies October 2005 - August 2006
Whitmont Legal Technologies January 2005 - September 2005
Whitmont Legal Technologies June 2002 - December 2004
IKON Document Services 2000 - 2002
IKON Document Services 1998 - 2000
Skills
Litigation Support, ESI, Document Review, Production, EDRMS, Management, Litigation, Intellectual Property, Historic Preservation, Client Development, Legal Assistance
Education
Gonzaga University School of Law 1990 — 1993
Doctor of Law (JD), Law
University of Washington 1985 — 1989
BA, Political Science
Bellevue High School 1982 — 1985
Recommind March 2012 - Present
AccessData Group LLC July 2010 - April 2012
CT Summation June 2010 - August 2010
CT Summation April 2008 - July 2010
CT Summation, A Wolters Kluwer Business August 2006 - April 2008
Kleinman, Saltzman & Bolnick 2003 - 2006
Skills
Litigation Support, Document Management, Professional Services, SaaS, Project Management, Enterprise Software, Consulting, Business Analysis, Management, Information Technology, Microsoft SQL Server, Software Project..., SharePoint, Cloud Computing, PMP
Education
Lincoln University 1999 — 2002
Castle Happy Partners 2015 - Present
San Francisco Classical Voice April 2015 - June 2015
Accretive Solutions April 2010 - June 2011
Kaiser Permanente 2010 - 2010
CT Summation 2005 - 2008
Various Contract Firms 2001 - 2005
Visa 1991 - 2001
Visa USA 1991 - 2001
VISA INTERNATIONAL, Foster City, CA 1991 - 2000
Education
Pomona College
University of South Carolina-Columbia
Ph.D., Education (Geosciences)
AccessData March 2015 - Present
AccessData July 2010 - March 2015
CT Summation September 2008 - June 2010
Wolters Kluwer February 2006 - September 2008
Google October 2005 - March 2006
Nodagawa Board of Education July 2002 - July 2004
CSC Index 1996 - 1999
Skills
Documentation, Salesforce.com, IIS, Active Directory, Software Documentation, Training, Cloud Computing, Enterprise Software, Technical Support, Windows Server, Databases, VMware, Disaster Recovery, SQL, Troubleshooting, SharePoint, Team Leadership, Virtualization, Security, Microsoft SQL Server, Network Security, Professional Services
Education
Texas Tech University 1990 — 1995
Bachelor of Arts, Clothing and Textile Design
Reitaku Daigaku 1990 — 1990
Japanese Language and Culture
The University of Texas at Austin 1989 — 1990
Japanese, Computer Science
CT Summation Technical Support RepresentativeAD Summation2002 - Present
Skills
Salesforce.com, Leadership, SaaS, Social Media, Team Leadership, Technical Support, Agile Methodologies, Enterprise Software, Microsoft Office, Sales, Team Building, Management, Training, Lead Generation, Software Documentation, Troubleshooting, Account Management, Product Management, Cloud Computing, Process Improvement, Security, Telecommunications, Consulting, Networking, Project Management, Solution Selling, SharePoint, Professional Services, Integration
Education
Notre Dame de Namur University
Mentalstock LLC September 2014 - Present
Modmong May 2014 - Present
HP Autonomy May 2013 - November 2013
Skunkfunk USA December 2012 - October 2013
Workshare LTD July 2010 - September 2012
Workshare LTD May 2006 - July 2010
CT Summation May 2001 - July 2006
A-Vestibule Web Design April 2001 - May 2005
Viscomm April 1999 - October 2000
Hanjin Shipping 1999 - January 2000
Skills
Workshare, Direct Sales, New Business Development, Trade Shows, EMC, SharePoint, Inside Sales, Social Media Marketing, Enterprise Sales, Interior Design, Creative Development, Metadata Management, Collaboration Solutions, Salesforce.com, Sales Support, Solution Selling, Sales Operations, Customer Service, Complex Sales, Creative Direction, Enterprise Software, Management, Marketing, Product Marketing, Sales Process, Business Development, CRM
Education
Cornell University 2012 — 2013
Online Certificate, Customer-Focused Product and Service Design
SPI - Solution Selling 2010 — 2010
Certificate of Completion, Solution Selling - Sales Execution
UC Santa Cruz 2001 — 2002
Certificate, Web Design
California State University-Fullerton 1986 — 1990
BA, Management Entrepreneurial Studies
Sunny Hills High School
Indexed I/O March 2015 - Present
Liquid Litigation Management, Inc. September 2014 - March 2015
cicayda June 2013 - September 2014
InterLegis June 2010 - June 2013
CT Summation March 2008 - June 2010
Skills
Business Development, Solution Selling, Account Management, Professional Services, New Business Development, Cloud Computing, Sales Process, Sales Management, Sales Operations, Selling, Channel Partners, Management, Sales, Strategic Partnerships
Education
Drake University
Glenbrook North
Sony Computer Entertainment America LLC February 2015 - Present
AccessData July 2010 - October 2014
CT Summation July 2008 - July 2010
Electronic Arts May 2006 - July 2008
Skills
Enterprise Software, Active Directory, Salesforce.com, SaaS, Servers, Cloud Computing, Technical Support, VMware, Product Management, Troubleshooting, Disaster Recovery, Security, Windows Server, Customer Service, Windows, Network Security, Microsoft Excel, VoIP, Networking, Virtualization, Salesforce.com..., Agile Project Management, Agile Methodologies
Education
Cornell University 1993 — 1999
Bachelor of Science (B.S.), Hotel Administration