Del Norte Credit Union
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Del Norte Credit Union Employees
Ecolutions May 2014 - Present
University of New Mexico May 2013 - Present
Del Norte Credit Union October 2011 - May 2013
Cook's Hardware January 2011 - October 2011
American Cement June 2005 - August 2009
Skills
Microsoft Office, Customer Service, Microsoft Excel, Sales, Teamwork, Time Management, Banking, Coaching, Customer Satisfaction, Data Entry, Credit, Call Centers, File Management, Notary Public, Lawn Care, Lawn Mowing, Weed Control, Animal Welfare, Plant Maintenance, Landscape Maintenance, Data Management, Accounts Payable, Accounts Receivable, Cash Management
Education
The University of New Mexico 2013 — 2015
working towards AS, Environmental Science
ITT Technical Institute-Albuquerque 2008 — 2009
Completed 1 year, Computer Network Systems
Verity Credit Union May 2015 - Present
Del Norte Credit Union January 2013 - April 2015
United Auto Credit Corporation June 2012 - December 2012
Spireon, Inc. March 2011 - June 2012
Credit Acceptance August 2002 - March 2011
Fairlane Ford Inc. May 1998 - August 2002
First Merchants Acceptance Corporation 1996 - 1997
American Credit Corporation April 1995 - May 1996
CSC Credit Services 1991 - 1995
Security Pacific Financial Services 1988 - 1991
Skills
Business Development, Sales Management, Sales, Credit, Loans, Selling, New Business Development, Customer Retention, Direct Sales, Sales Process, Consumer Lending, B2B, Sales Operations, Customer Satisfaction, Profit, Team Building, Automotive, Coaching, Account Management, Leadership, Cold Calling, Relationship Management, Forecasting, Finance, Team Leadership, Negotiation, Strategic Planning, Business Planning, Competitive Analysis, Pricing, Start-ups, Consultative Selling, Mentoring
Education
Texas Tech University 1978 — 1983
BA, Political Science
Sandia Area Federal Credit Union July 2014 - January 2015
Del Norte Credit Union October 2012 - July 2014
Espanola Public Schools January 2011 - October 2012
Espanola Public Schools January 2011 - September 2012
Rio Grande Sun October 2009 - July 2010
City Of Espanola June 2006 - July 2008
Skills
Computers, Microsoft Office, Microsoft Excel, Microsoft Word, Multimedia, Banking, Customer Service, Credit Analysis, Credit, Accounting, Payments, Deposits, Retail Banking, Cash Management
Education
New Mexico Highlands University 2014 — 2016
Master of Business Administration (MBA), Human Resources Management
Northern New Mexico College 2009 — 2014
Bachelor of Business Administration (BBA), Business Administration and Management, General
Northern New Mexico College 2009 — 2012
Associates Elementary Education, Elementary Education and Teaching
McCurdy High School 2004 — 2009
High School Graduate
State Employee Credit Union September 2003 - Present
Del Norte Credit Union January 1998 - August 2003
Del Norte Credit Union March 1983 - August 2003
Skills
Credit Unions, Loans, Loan Origination, Mortgage Lending, Banking, Consumer Lending, Loss Mitigation, Commercial Lending, Credit, Small Business Lending, Loan Servicing, Credit Analysis, Lines Of Credit, Credit Cards, Mortgage Banking, Commercial Mortgages, ACH, Branch Management, Mortgage Servicing
Education
University of Phoenix 2002 — 2006
Master of Business Administration (MBA), Finance, HR and Marketing
Manheim March 2012 - Present
Arizona Shuttle 2010 - 2012
Del Norte Credit Union 2004 - 2006
Skills
Automotive, Customer Satisfaction, Purchasing, Customer Service, Logistics, Vehicles, Automobile
Education
The University of New Mexico 2007 — 2009
Forensic Psychology
Coronado High school 1986 — 1991
Diploma, Cosmetology/Cosmetologist, General
SEC (formerly Soaring Eagles Consulting) July 2011 - Present
Northern New Mexico Human Resources Association 1987 - Present
Del Norte Credit Union 2006 - 2010
US Army 1969 - 2009
Genzyme Genetics 2002 - 2006
Skills
Problem resolution, Workplace Investigations, Executive Coaching, Benefits, Organizational..., Employee Relations, Change Management, Organizational..., Compliance, Mentoring, Talent Management, Healthcare, Business Strategy, Coaching, Performance Management, Hiring, Strategic Planning, Team Building, Human Resources, Employee Benefits, Workplace Safety, Talent Acquisition, Recruiting, Training, Onboarding, Leadership, HRIS, Policy
Education
Cornell University
Industrial & Labor Relations
Kent State University
Del Norte Credit Union Finance ManagerReliable Chevrolet-NissanJuly 2009 - July 2010
GMAC LLC 1986 - 2007
Skills
Sales Process, Finance, Automotive, Sales Management, Selling, Indirect Lending,..., Loans, Profit, Retail, Portfolio Management, Forecasting, Customer Satisfaction, Business Planning, Sales
Education
Webster University 1991 — 1994
MBA, Management
New Mexico State University 1981 — 1985
Business Admin, Management
New Mexico Military Institute 1979 — 1981
High School
Fidelity Investments July 2013 - December 2013
Del Norte Credit Union January 2010 - July 2011
Waddell & Reed April 2009 - January 2010
New Mexico Educators Federal Credit Union September 2006 - August 2009
Bank of America December 2003 - December 2004
Skills
CRM, Agile & Waterfall..., Google Analytics, UAT Coordination, Black Box Testing, Quality Center, Functional Testing, End-to-end Testing, Manual Testing, Rational Team Concert, SQL, Regression Testing, Testing, Visio, Teamwork, Finance, PowerPoint, Exploratory Testing, Microsoft Word, Research, Visual C#, Visual Studio, Microsoft SQL Server, Case Analysis, SDLC, Use Case Analysis, UML Tools, Website Development, Use Case Diagrams, Windows Phone, Mobile Phone Apps, Expression Web, Data Mining, Data Analysis, Customer Service, Microsoft Excel, Leadership, Banking, Gamification, Continuous Process..., Collaborative Problem..., Team Building, Rational, HP Quality Center, Rational Quality Manager, Microsoft Office, IBM Ration, Mobile Testing, Smoke Testing, Financial Analysis
Education
The University of New Mexico - Robert O. Anderson School of Management 2010 — 2013
Bachelor of Business Administration (B.B.A.), Finance and Management Information Systems
University of Aberdeen 2012 — 2012
Raymond James Financial Services, Inc., Member FINRA/SIPC April 2006 - Present
First National Bank of Santa Fe September 2001 - April 2006
New Mexico Educators Federal Credit Union September 1999 - September 2001
Del Norte Credit Union September 1994 - September 1999
Fleet Bank May 1968 - August 1994
Skills
Retirement Planning, Investments, Wealth Management, Strategic Financial..., Credit, Portfolio Management, Mutual Funds, Banking, Series 7, Mortgage Lending, Loans, Leadership, Financial Analysis, Investment Advisory, Securities, Estate Planning, Insurance, Refinance, Loan Origination, Financial Planners, Asset Management, Fundraising
Education
College for Financial Planning 1992 — 1995
CFP®, Certified Financial Planner
University of Colorado Boulder 1982 — 1984
Graduate Degree, Banking
Western Connecticut State University 1963 — 1984
Bachelor's Degree, Finance
First Mortgage Company March 2015 - Present
Los Alamos National Bank September 2002 - March 2015
Del Norte Credit Union April 2001 - September 2002
Skills
Loans, Mortgage Lending, Investment Properties, First Time Home Buyers, Real Estate, FHA, Single Family Homes, REO, Short Sales, Sellers
Education
University of Phoenix 2007 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Los Alamos National Laboratory August 2013 - Present
Northern New Mexico College August 2012 - July 2013
DeNuke Services 2009 - 2012
The Shaw Group 2005 - 2009
Los Alamos National Laboratory May 2003 - April 2005
Del Norte Credit Union September 1993 - August 2002
Skills
Analysis, Microsoft Excel, Project Accounting, Financial Accounting, Financial Analysis, Government Procurement, Government Contract..., Project Planning, Management, Budgets, Project Management, Data Analysis, Team Building, Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Fixed Assets, Logistics, Policy, Program Management
Education
The University of New Mexico - Robert O. Anderson School of Management
Bachelor of Business Administration (BBA), Finance and Financial Management Services
Independent Trainer, Coach & OD Consultant January 2012 - Present
Santa Fe Community College 2002 - 2014
Del Norte Credit Union July 2006 - March 2012
Skills
Training, Public Speaking, Research, Program Development, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Teamwork, Social Media, Customer Service, Customer Engagement, Leadership & Workforce..., Business Coaching, Transformational Life..., Quality - Baldrige..., Emotional Intelligence
Education
Mills College 1995 — 1999
Bachelor's degree, Business Administration and Management, General
Mills College 1984 — 1989
Bachelor's degree - Business with an International Emphasis, Business Administration and Management, with International Emphasis
Del Norte Credit Union December 1998 - Present
Skills
Executive Management, Vendor Management, Process Improvement, Banking, Risk Management, Business Development, New Business Development, Strategic Planning, Leadership, Budgets, Business Strategy, Credit Unions, Customer Service, Mergers, Marketing, Strategy
Education
Western Michigan University 1986 — 1988
Bachelor of Business Administration (B.B.A.), Banking, Corporate, Finance, and Securities Law
Michigan Technological University 1979 — 1981
Attended, Environmental Engineering
Del Norte Credit Union September 2005 - Present
Del Norte Credit Union December 2001 - September 2005
Bios Group Inc January 1996 - December 2001
Skills
General Management, Financial Accounting, Credit Unions, Leadership, Strategic Planning, Management, Business Strategy, Banking
Education
University of Arizona 1973 — 1978
Bachelor's Degree, Accounting and Business/Management
Multisensory Learning Acadamy September 2012 - Present
The Home Depot 2006 - 2012
Concepts by CoCo January 2006 - June 2009
Del Norte Credit Union November 2003 - September 2005
Westaff August 2000 - March 2001
Skills
Keyboard Skills, 10 Key, Microsoft Word, IP PBX, Phone Etiquette, Phone Skills, Multi-line Phone, Sales, Retail Banking, Home Staging, Money, Cashiering, Customer Service, Typesetting, Secretarial Skills, Credit, Internet, Microsoft Office, Microsoft Excel, PowerPoint, Quicken, Windows
Education
Portland State University 1998 — 1998
Interior Design
Mt. Hood Community College 1981 — 1982
sciences
Pacific Business College 1969 — 1969
certificate, Administrative Assistant and Secretarial Science, General
Nusenda Credit Union December 2014 - Present
Del Norte Credit Union October 2012 - November 2014
Westerra Credit Union October 2003 - October 2012
Elevations Credit Union 1997 - 2002
Skills
Mortgage Lending, Consumer Lending, Mortgage, Credit, Credit Unions, Loans, Credit Risk, Risk Management, ALM, Credit Analysis, Team Building, Financial Analysis, Sales Management, Commercial Lending, Executive Management, Leadership, Underwriting, Lines Of Credit, Loan Origination, Banking, Commercial Banking, Mortgage Banking, Cash Management, Residential Mortgages, Small Business Lending, Financial Institutions, Commercial Mortgages, Refinance, Treasury Management
Education
Western CUNA Management School 2003 — 2005
Credit Union Management
Indiana University Bloomington 1986 — 1990
BS, Public and Environmental Sciences
Los Alamos National Laboratory June 1992 - Present
Del Norte Credit Union 1987 - 1991
Charter Bank for Savings July 1985 - June 1987
Bates Container January 1981 - June 1985
Skills
Lean Six Sigma Black..., Lean Six Sigma Yellow..., Design for Six Sigma, Data Analysis, Statistics, Process Improvement, DMAIC, Minitab, Value Stream Mapping, Quality Management, Project Management, Metrics, Cross-functional Team..., Process Mapping, Team Facilitation, Six Sigma, Business Process Mapping, Workforce Planning, Team Building, Management, College Recruiting, Human Resources, Training, Leadership, Black Belt, Process Engineering, Personnel Management, Business Process..., Organizational..., Change Management, Continuous Improvement
Education
The University of New Mexico - Robert O. Anderson School of Management 1997 — 2000
MBA, Masters In Business Administration
University of Washington 1972 — 1974
BA, Anthropology
Tacoma Community College 1969 — 1972
Associate of Arts (A.A.), General Studies
The PROMPT Institute May 2011 - Present
Del Norte Credit Union January 2006 - October 2009
RehabCare Group, Inc September 1995 - January 2006
Education
Bloomsburg University of Pennsylvania 1990 — 1992
B.S., Marketing
University of Scranton 1988 — 1990
Del Norte Credit Union March 2006 - Present
Washington Mutual / Providian Financial May 2005 - March 2006
Education
UTEP 1987 — 2002
Bachelor of Business Administration (BBA), Marketing & Finance, 3.02
University of Phoenix 1997 — 2000
Master of Business Administration (MBA), 3.88
Del Norte Credit Union January 2014 - Present
Pen Air Federal Credit Union July 2009 - November 2013
Pen Air Federal Credit Union July 2005 - July 2009
Unicorn Financial Services July 2003 - July 2005
Tallahassee Police Department March 2002 - July 2003
AmerisourceBergen July 2000 - March 2002
Saltmarsh, Cleaveland & Gund January 1999 - July 2000
Skills
Technical Support, Disaster Recovery, Windows Server, Vendor Management, IT Management, Active Directory, Business Continuity, Process Improvement, VMware, Microsoft Exchange, Network Administration, Security, Data Center, Network Security, Firewalls, Virtualization, Project Management, Troubleshooting, Software Documentation, IT Strategy, Information Governance, VoIP, System Administration, Team Leadership, Servers, Management, IT Operations, Cisco Technologies, Strategic Planning, Program Management, Team Building, Credit Unions, Integration, Risk Management, DNS, Information Technology, Networking, Information Security, IT Service Management, Citrix, Leadership, Infrastructure, Microsoft Technologies
Education
Florida State University - College of Business 2002 — 2004
Master's Degree, Management Information Systems
Auburn University, College of Business 1994 — 1998
Bachelor's Degree, Management Information Systems
Del Norte Credit Union November 2008 - Present
Mary Kay Inc. December 1999 - Present
Skills
Beauty Industry, Customer Satisfaction, Customer Service, Data Entry, Outlook, Sales, Team Building, Training
Education
Saint Michael's High School 1991 — 1994
Northern New Mexico College
Del Norte Credit Union May 2006 - Present
The Framing Company March 1997 - July 2005
Skills
Microsoft Word, Microsoft Office, PowerPoint, Microsoft Excel, Customer Service, Six Sigma, Windows, Software Documentation, Process Improvement, Negotiation, English, Business Strategy, Sales, Budgets, Banking, Public Speaking
Education
Northern New Mexico College
Business Administration
The Baldwin School
Hign School