Ferman BMW / MINI
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Ferman BMW / MINI Employees
Charles Rutenberg Realty Inc. May 2014 - Present
Ferman BMW / MINI February 2012 - Present
Ferman MINI of Tampa Bay January 2011 - December 2011
Ferman BMW / MINI January 2011 - March 2011
Autotropolis.com February 2008 - November 2010
Ferman BMW / MINI February 2007 - February 2008
Skills
Automotive, Social Media Marketing, Customer Satisfaction, Sales Management, Inventory Management, Customer Service, Marketing Strategy, Sales, Marketing, Online Advertising, Automobile, Automotive Aftermarket, Customer Retention, Vehicles, Credit, Negotiation, Training, SEO, Leadership, Profit, Selling, CRM, Parts, Management, Dealers, Team Building, Sales Process, B2B, Purchasing, Warranty, Retail
Education
Bob Hogue School of Real Estate 2014 — 2014
Licensed Real Estate Agent, Residential Real Estate
Sunstate Academy 2007 — 2008
Spaulding High School 1995 — 1998
Hoffman Auto Group August 2014 - Present
Ferman BMW / MINI March 2013 - August 2014
Hoffman Auto Group August 2008 - January 2013
Skills
Sales, Business Development, Customer Service, Automotive, Lead Management, Sales Operations, B2B, Customer Retention, Sales Management, Customer Satisfaction, Direct Sales, Sales Process, Marketing, Vehicles, Management, Team Building
Education
Central Connecticut State University
New Country MINI/BMW October 2014 - Present
MINI of Wesley Chapel July 2014 - September 2014
Ferman BMW / MINI September 2009 - January 2014
Ferman Nissan July 2007 - April 2009
Skills
Sales, Sales Process, Negotiation, Business Development, Team Leadership
Education
University at Buffalo 2005 — 2006
West Virginia University 2003 — 2005
Fields Auto Group March 2014 - Present
Ferman BMW / MINI September 2012 - February 2014
Skills
Customer Satisfaction, Vehicles, Automobile, Automotive, Warranty
Education
BMW Fast Track 2011 — 2012
Universal Technical Institute-Auto, Motorcycle, & Marine Mechanics Institute Division-Orlando 2010 — 2011
Associate's Degree, Automobile/Automotive Mechanics Technology/Technician
Free Internet Press September 2010 - Present
Milieux.com January 1996 - Present
Ferman Automotive Group 1991 - 2009
Ferman BMW / MINI January 1993 - January 1997
Ferman BMW / MINI January 1991 - January 1992
Reeves Import Motorcars June 1985 - May 1991
Skills
Internet Research, Sales Management, Sales Support, Marketing, Budgets, Automotive, Retail, Microsoft Office, Outlook, Public Speaking, Customer Retention, Advertising, Microsoft Excel, Web Design, Photoshop, Market Planning, Business Development, HTML, Customer Service, Staff Development, Research, Marketing Strategy, Event Planning, Process Improvement, Strategic Planning, Sales, Team Building, Sales Operations, Customer Satisfaction, Online Research, Team Leadership, Social Media, Public Relations, Social Networking, CRM, Operations Management, Management, Nonprofits, Windows, Business Analysis, Editing, Warranty, Mac OS, OS X, Costume Design, Costumes, Automotive Repair, Inventory Management, Vehicles, SEO
Education
Kent State University 1980 — 1983
BGS, Liberal Arts
UEI/Webster College 1990 — 1991
AS summa cum laude, Computer Aided Design, 4.0
Self Study
SEO, Website Development, PHP, CSS, HTML
White & Case LLP October 2015 - Present
White & Case LLP September 2014 - Present
Holland & Knight LLP January 2013 - August 2014
Nordstrom June 2012 - October 2012
Promotion March 2011 - May 2012
EXPRESS November 2010 - April 2011
World of Beer Franchising, Inc. July 2010 - September 2010
Ferman BMW / MINI July 2009 - November 2009
Abercrombie & Fitch November 2007 - May 2009
Hooters of America April 2007 - May 2009
Skills
Microsoft Word, Excel,..., Adobe Flash, Facebook page..., Customer Relations, Telephone Skills, PowerPoint, Sales, Microsoft Publisher, Microsoft Excel, Customer Service, Facebook, Landing Pages, Adobe, Microsoft Money, Flash, Advertising, Time Management, Retail, Microsoft Word, Event Planning, Microsoft Office, Training, Public Relations, Coaching, Social Media Marketing, Budgets, Leadership, Salesforce.com, Social Media, Online Marketing, Public Speaking, Marketing, Outlook, Marketing Strategy, Social Networking, Team Building, Customer Satisfaction, Accounts Payable, Accounting, Research, Event Management, Marketing Communications, Inventory Management, Access, Finance, Data Entry, Process Improvement, Teamwork, Team Leadership, Market Research
Education
University of South Florida 2009 — 2012
Bachelor of Science (B.S.), Economics
Central Florida Community College 2008 — 2009
Associates of Arts, Business Administration
GTE Financial April 2013 - Present
Ferman BMW / MINI September 2012 - April 2013
JPMorgan Chase July 2011 - March 2012
BB&T August 2009 - July 2011
SunTrust Bank October 1999 - October 2006
Skills
Customer Satisfaction, Microsoft Office, Strategic Planning, Negotiation, Marketing Strategy, Management, Telephone Skills, Time Management, PowerPoint, Budgets, New Business Development, Outlook, Process Improvement, Event Management
Education
Gibbs Senior High
St. Petersburg College
Craig Bushon Show February 2008 - April 2014
C & L Communications LLC February 2010 - March 2013
Home Energy Solutions June 2005 - January 2010
Ferman Chevrolet/Volvo August 2004 - May 2005
Ferman BMW / MINI February 2002 - August 2003
Watersports Specialties March 1999 - January 2002
Creations In Stone Contracting March 1991 - February 1999
Education
Bob Hogue School of Real Estate 2002 — 2003
Real Estate Law
University of Phoenix 2000 — 2001
Global Marketing
Arizona Registrar of Contractors 1991 — 1999
Licensed Contractor
Ferman BMW / MINI March 2012 - Present
Courtesy Palm Harbor Honda July 2010 - May 2011
first team mitsubishi/saturn of tallahassee January 2006 - January 2011
Skills
Customer Retention, New Business Development, Microsoft Office, Profit, Automotive Aftermarket, Vehicles, Sales Management, Customer Satisfaction, Dealers, Automobile, Automotive, Sales Process, Warranty, Inventory Management, Strategic Planning, Team Building
Education
Florida State University
Ferman BMW/MINI of Tampa Bay August 2013 - Present
Ferman BMW/MINI of Tampa Bay May 2010 - August 2013
Ferman BMW / MINI May 2010 - September 2010
Skills
Profit, Forecasting, Dealer Management, Reynolds, Dealers, Process Improvement, Customer Retention, Automotive Repair, Sales Process, Warranty, Parts, Pricing, Profit Maximization, Selling Skills, Fleet Management, Negotiation, Selling, Deal Closure, Retail, B2B, Sales Operations
Education
University of Pittsburgh
Bachelor of Science (BS), Pharmacy