GTE Financial
Industry: Financial services company
DescriptionGTE Federal Credit Union, doing business as GTE Financial, is an American credit union, headquartered in Tampa, Florida, and chartered and regulated under the authority of the National Credit Union Administration. As of March 31st, 2018, GTE had 262,538 members. Customer service: 1 (888) 871-2690 Headquarters: Tampa, FL CEO: Brian Best (2016–) Founded: March 4, 1935 Total assets: 2.08 billion USD Area served: Tampa Bay Area
GTE Financial List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at GTE Financial. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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GTE Financial Employees
Bank of America July 2015 - Present
GTE Financial September 2014 - July 2015
Wells Fargo February 2013 - September 2014
Bank of America January 2012 - January 2013
JPMorgan Chase September 2009 - November 2011
HSBC Mortgage Services October 2006 - August 2009
Skills
Mortgage Banking, Underwriting, Mortgage Lending, Microsoft Office, Foreclosures, Microsoft SQL Server, Loan Modifications, Loss Mitigation, Windows Server, VA Loans, Python, FHA Financing, FNMA, Harp, Tax Returns, Credit Reports, Financial Calculations, Credit Analysis, Mortgage Underwriting, Loan Closings, Time Management, Process Improvement
Education
St. Petersburg College 2014 — 2016
Bachelor's Degree, Project Management
Keiser University-Tampa 2011 — 2013
Associate of Science (AS), Computer Science
GTE Financial November 1994 - Present
GTE Financial November 1987 - November 1994
Skills
Risk Management, Credit, Financial Analysis, Management, Financial Services, Credit Analysis, Financial Risk, Retail Banking, Loans, Mortgage Lending, Credit Risk, Leadership, Portfolio Management, Loan Origination, Customer Service, Consumer Lending
Education
St. Petersburg College
Conversa Co January 2015 - June 2015
University of South Florida January 2015 - May 2015
Capital One February 2013 - April 2015
Yahoo January 2013 - August 2013
GTE Financial August 2011 - August 2012
GTE Financial May 2010 - August 2011
GTE Financial August 2006 - May 2010
MovieStop August 2005 - August 2006
Blockbuster August 2004 - August 2005
Publix Super Markets January 2001 - August 2004
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Strategic Planning, Social Media, Outlook, Social Networking, Event Planning, Facebook, Social Media Marketing
Education
University of South Florida 2011 — 2015
Mass Communications, Public Relations
Hillsborough Community College 2006 — 2011
Associate of Arts and Sciences (A.A.S.), Mass Communication/Media Studies
Impact Mortgage Processing Service May 2014 - Present
GTE Financial 2013 - 2014
Bank of America 2011 - 2013
LeJeune and Hays Mortgage Specialist 2007 - 2011
Impact Mortgage 1995 - 2007
Skills
Mortgage Lending, Consumer lending, Loan Processing, Loans, Banking, Credit, Customer Service, Consumer Lending, Credit Analysis, FHA, Refinance, Residential Mortgages, Mortgage Banking, Loan Origination, USDA, Mortgage Underwriting, Commercial Lending, FHA Financing, Investment Properties, VA Loans
Education
Edison Community College
Santander Bank, N.A. January 2015 - Present
GTE Financial May 2013 - May 2014
Apple Inc February 2011 - April 2013
Leading Edge Financial/The Select Group January 2009 - February 2011
House of David Centers March 2005 - January 2009
US Army September 2001 - February 2005
Skills
Marketing Strategy, Sales, Retail, iWork, OS X, Direct Sales, Merchandising, Sales Management, Visual Merchandising, Account Management, Sales Operations, Customer Service, Store Management, Solution Selling, iLife, Team Building, Team Leadership, Customer Satisfaction, Retail Sales, Leadership, Inventory Management, Management, Training, Social Networking, Operations Management, Selling, Coaching, Strategic Planning, Budgets
Education
Southeastern University 2012 — 2013
Master of Business Administration, Management, Leadership, Organizational Behavior
Southeastern University 2008 — 2011
Bachelor of Science, Education
GTE Financial October 2012 - Present
CBRE Global Corporate Services September 2007 - October 2012
Trammell Crow Company January 2005 - September 2007
Walt Disney World January 1981 - January 2005
Education
Florida Metropolitan University 2000 — 2003
MBA, Business
Tropical Financial Credit Union February 2010 - Present
GTE Financial January 2000 - January 2010
Central Corporate Credit Union June 1991 - January 2010
U.S. Central 1980 - 1991
Skills
Loans, Credit, Banking, Consumer Lending
Education
University of Missouri-Columbia 1976 — 1980
Bachelor of Business Administration (BBA), Accounting and Finance
Raytown High School
GTE Financial May 2014 - Present
GTE Financial September 2013 - May 2014
Houston ISD August 2011 - August 2013
Houston ISD July 2009 - July 2011
Houston ISD July 2007 - July 2011
City of Houston December 2006 - July 2007
Gurwitch Products January 2006 - July 2006
Linens N Things May 2005 - December 2005
Skills
Microsoft Office, Teaching, Research, Public Speaking, PowerPoint, Curriculum Design, Microsoft Word, Microsoft Excel, Higher Education, Curriculum Development, English, Customer Service, Editing, Staff Development, Event Planning, Coaching, Social Media, Management
Education
Bethune-Cookman University 2000 — 2005
Bachelor of Science (B.S.), Business Administration and Management, General
Access Health Louisiana August 2010 - Present
University of Phoenix June 2010 - Present
New Orleans Firemen's FCU 2007 - 2009
GTE Financial 2004 - 2007
New Orleans Municipal Employees FCU 1994 - 2004
Skills
Organizational..., Leadership Development, Employee Relations, Performance Management, Coaching, Recruiting, Training, HRIS, Team Building, Public Speaking, Strategic Planning, Talent Management, Benefits Administration, Employee Benefits, Change Management, Customer Service, Leadership, Payroll, Human Resources, Process Improvement, Conflict Resolution, Microsoft Office, Interviews, Employee Training, Onboarding, Policy
Education
Loyola University New Orleans 1996 — 1999
MBA, Human Resources
Louisiana State University 1987 — 1992
BS, Management
Berkshire Hathaway HomeServices Florida Properties Group September 2014 - Present
J. Bradford Hines, P. A. January 2011 - Present
GTE Financial 1996 - 2015
Skills
Real Estate, Contracts, Corporate Law, Finance, Real Estate Transactions, Negotiation, Corporate Governance, LLC, Commercial Litigation, Leadership, Marketing Strategy, Joint Ventures, Commercial Real Estate, Foreclosures, Wills, Sales, New Business Development, Team Building, Contract Management, Bankruptcy, Management, Licensing, Investment Properties
Education
University of Florida 1974 — 1978
BSBA, Finance
Stetson University College of Law 1980 — 1982
Doctor of Law (JD)
GTE Financial November 1999 - Present
Nielsen Media Research March 1998 - November 1999
The Moorings January 1987 - March 1998
Pinellas County Schools October 1982 - July 1986
Skills
Organizational..., Leadership Development, Coaching, Talent Management, Team Building, Change Management, Strategic Planning, Performance Management, Project Management, Training, Instructional Design, Public Speaking, Employee Relations, Recruiting, Event Planning, Sales, Team Leadership, Non-profits, Leadership, Policy, Succession Planning, Employee Engagement, Human Resources, Talent Acquisition
Education
University of South Florida 2005 — 2007
M.S., Management (Organizational Effectiveness)
Florida State University 1977 — 1982
B.S., Education
Wells Fargo December 2014 - Present
Publix Super Markets January 2013 - Present
Hillsborough Community College January 2013 - December 2014
GTE Financial May 2014 - August 2014
Hillsborough Community College June 2013 - May 2014
Scholars at Your Service April 2011 - August 2011
Student Works Painting February 2011 - August 2011
Skills
Always Punctual, Customer Service, Public Speaking, Microsoft Excel, Dependable Team Player, Microsoft Word, Social Media Marketing, Online Marketing, Marketing, PowerPoint, Microsoft Office, Team Leadership, Student Government, Work Independently with..., Outlook, Experience Working with...
Education
University of Florida
Criminology & Law, Law
Hillsborough Community College 2012 — 2014
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
All Saints High School 2006 — 2011
Injury Centers of Tampa November 2013 - Present
Northwest Family Medical Center January 2013 - January 2013
Region’s Auto Parts January 2009 - January 2011
GTE Financial January 2008 - January 2009
Best Buy January 2007 - January 2008
Banfield Pet Hospital January 2006 - January 2007
Skills
PowerPoint, Microsoft Word, Customer Service, Healthcare, Cpr Certified, Microsoft Excel, Hospitals, Data Entry, Sales, Microsoft Office, Public Speaking, Teamwork, Nursing, Research, BLS, Management, Team Building, Employee Training, Medical Billing
Education
South University 2013 — 2016
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Ultimate Medical Academy 2012 — 2013
Basic X-Ray/ Medical Assistant
Ultimate Staffing December 2014 - Present
United States Postal Service December 2014 - December 2014
Macy's May 2014 - December 2014
GTE Financial November 2013 - November 2014
Pinellas Academy of Math and Science January 2014 - February 2014
Cigna-HealthSpring 2011 - 2013
Walt Disney World January 2005 - October 2012
Federal Valet Carparking, Inc. September 2008 - January 2011
Independent Contractor March 2006 - December 2010
Kali's Restaurant Group 2007 - 2008
Skills
PowerPoint, Microsoft Word, Customer Service, Microsoft Excel, Time Management, Establishes and..., Organizes and Creates..., Project Management, Data Entry, Inventory Management, Team Management, Operations Management, Leadership, Sales, Talent Acquisition, Recruiting
Education
The Community College of Baltimore County 2002 — 2006
Associate of Arts (AA), Psychology
GTE Financial July 2014 - Present
Hillsborough Community College April 2013 - Present
University of Tampa February 2012 - Present
The Grand Central at Kennedy - Residence Homeowners Association March 2012 - Present
GTE Financial November 2013 - July 2014
Seattle University August 2011 - July 2014
GTE Financial December 2011 - November 2013
Bellevue College Foundation May 2008 - February 2012
Pacific Community Capital July 2010 - November 2011
BECU January 2009 - July 2010
Skills
Marketing Strategy, Strategy Development, Strategic Partnerships, Non-profits, Reverse Mortgages, Segmentation, Product Development, Business Relationship..., Strategy, Mortgage Lending, Marketing, Program Management, Nonprofits, Marketing Communications, Strategic Planning, Social Media Marketing, Management, Team Leadership, Budgets, Analysis, Fundraising, Leadership Development, Leadership, Project Management, Entrepreneurship, Start-ups, Executive Management, Event Planning, Organizational..., Sales, Banking, Volunteer Management, Access, Public Relations, Coaching, Research, Social Media, Community Development, Public Speaking, Business Development, Market Research, Data Analysis, Management Consulting, Training, Event Management, Strategic Communications, Business Planning, Time Management, Community Outreach, Customer Service
Education
University of South Florida 2015 — 2017
Executive MBA
Leadership Tampa Bay 2014 — 2015
University of Notre Dame - Mendoza College of Business 2014 — 2015
Certificate - Leading Nonprofit Boards
Seattle University 2000 — 2006
Bachelor of Arts
Hawaii Preparatory Academy 1994 — 2000
High School Preparatory Diploma
HealthPlan Services September 2014 - Present
GTE Financial March 2013 - September 2014
PennyMac Loan Services, LLC March 2012 - March 2013
Skills
Active Directory, Windows Server, Windows 7, XP, Laptops, Group Policy, Microsoft Office, Troubleshooting, Network Administration, DNS, Computer Hardware, Servers, Routers, Data Center, TCP/IP, System Administration, Switches, Security, LAN-WAN, Management, DHCP
Education
Wiregrass Georgia Technical College 1998 — 2000
Computer Information Systems Diploma, Networking, Web Design, and Computer Programming, 3.5
Valdosta State University 1996 — 1998
Associate's Degree, General Studies
South University 2013 — 2014
Bachelor's Degree, Business Administration, Management and Operations, 4.0
University of South Florida 2013 — 2013
Certificate, Leadership and Business Management, General
Soyring Consulting October 2014 - Present
Alpha Kappa Psi - Xi Omega June 2014 - December 2014
WilsonHCG May 2014 - August 2014
University of South Florida 2012 - 2013
University of South Florida 2012 - 2013
University of South Florida 2012 - 2012
Red Lobster 2011 - 2012
Westin Hotels & Resorts 2010 - 2011
Earl of Sandwich 2010 - 2010
GTE Financial June 2009 - July 2009
Skills
Social Media, Marketing, Microsoft Excel, Event Planning, Editing, PowerPoint, Customer Service, Microsoft Office, InDesign, CRM Databases, Content Development, Social Networking, HubSpot, Access, Microsoft Word, Photoshop, Google Docs, Research, Event Management, Social Media Marketing, Photography, HTML, Sales, Twitter, Public Speaking, Excel, Word, Blogging, Outlook, Teamwork, Facebook, Data Entry, Human Resources, Networking, Advertising
Education
University of South Florida 2010 — 2014
Bachelor of Science, Marketing, Management, Mass Communications
Jefferson Senior High School 2006 — 2010
Diploma, International Finance, GPA: 3.74/4.0
Wells Fargo March 2014 - Present
GTE Financial March 2013 - March 2014
Bank of America July 2011 - March 2013
Aston Gardens April 2010 - January 2012
Skills
Patience, Bilingual-English/Spanis..., Multitasking Skills, Fast-learner, Highly responsible, Close Attention to..., Cash Management, Customer Service, Customer Satisfaction, Polite, Negotiation, Risk Management, Computer Proficiency, User Experience, Microsoft Office, Internet Banking, Investment Banking, Retail Sales, Banking, Finance, Credit, Management, Analysis, Payments, Retail Banking, Financial Analysis, Credit Analysis, Loans
Education
University of South Florida 2012 — 2015
Hillsborough Community College 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
GTE Financial January 2015 - Present
Florida State University Housing June 2013 - Present
Kaplan August 2012 - May 2014
American Eagle August 2011 - June 2012
Skills
Teaching, Public Speaking, Research, Microsoft Office, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Strategic Planning, Negotiation, Editing, Cognitive Psychology, Psycholinguistics, Bilingualism, Cognitive Science, Team Leadership, Teamwork, Project Planning, Qualtrics, Eye Tracking, Public Relations
Education
Florida State University 2012 — 2014
Bachelor of Science (BS), Psychology
Valencia Community College 2009 — 2011
Associate's degree, Psychology
GTE Financial September 2001 - Present
United States Marine Corps September 1993 - September 1997
Skills
Dale Carnegie..., The Member Advantage, Integrity Coaching, Performance Analysis, Managerial Assessment..., Myers-Briggs Certified
Education
Virginia High School 1992 — 1993
Gibbs High School 1990 — 1991
St. Petersburg College
RFB Communications Group August 2014 - Present
GTE Financial June 2011 - August 2014
Apropos Publishing January 2011 - June 2011
Trend Publishing April 2010 - January 2011
Datz 2008 - 2011
Skills
Copywriting, CMS, Press Releases, Copy Editing, Corporate Communications, Marketing Communications, Crisis Communications, Fundraising, Editorial, Proofreading, Communications Planning, Content Strategy, Content Management, Brand Awareness, Content Development, Sales, Internal Communications, Publishing, Marketing, Advertising, Public Relations, Editing, Newsletters, Blogging, Speech Writing, Journalism, Media Relations, Social Media Marketing, Writing, Strategic Planning, Social Networking, Web Content, Customer Service, Social Media
Education
University of South Florida 2004 — 2008
Bachelor of Arts (BA), English Language and Literature/Letters
Hillsborough Community College 2000 — 2004
Associate of Arts (AA), English Language and Literature/Letters
Baycrest Elementary
Baycrest Elementary
Excite Health Partners September 2013 - Present
State of Florida April 2009 - September 2013
GTE Financial March 2008 - April 2009
Validus November 2005 - April 2009
Skills
Public Policy, Sales, Microsoft Office, Recruiting, Leadership, Client Relations Skills, Public Speaking, Cold Calling, Healthcare, Radiology, Marketing, Analysis, Networking, Microsoft Excel, New Business Development, Project Management, Selling, Management, Software Documentation, EHR, Healthcare Information..., HIPAA
Education
University of South Florida 2003 — 2007
Bachelor of Arts (BA), Gerontology
.
.
.
Florida Atlantic University
HCS
HCS
Hollywood Christian School
GTE Financial April 2011 - Present
GTE Federal Credit Union October 2009 - April 2011
GTE Federal Credit Union February 2005 - October 2009
Centrue Bank March 1993 - June 2004
Skills
Financial Risk, Bank Secrecy Act, USA PATRIOT Act, Banking, Credit, Fraud, Financial Analysis, Auditing, Customer Service, Risk Management, Microsoft Excel, Strategic Planning, Project Management, Budget, Accounting, PowerPoint, Microsoft Office, Software Documentation, Microsoft Word, AML, Outlook, Budgets, Loans, Policy, Credit Unions, Internal Controls, OFAC, Retail Banking, Credit Cards, Credit Analysis, Branch Banking, Commercial Lending, Financial Regulation, Mortgage Lending, Finance, Credit Risk, Financial Services, Consumer Lending, Loan Servicing, Commercial Banking, Loss Mitigation, KYC, Loan Origination, Small Business Lending, Operational Risk, Financial Institutions, Underwriting, Executive Management, Anti Money Laundering
Education
Saint Leo University 2013 — 2016
Bachelor of Arts (BA), Business Administration and Management, General
CUNA - Credit Union National Association 2012 — 2012
BSACS, Bank Secrecy Act
NAFCU - National Association of Federal Credit Unions 2011 — 2011
NCCO, Regulatory Compliance
Kankakee Community College 1984 — 1990
AS, Business Computer Programming
CloudTags May 2013 - Present
GTE Financial January 2013 - Present
Skills
Social Media, Social Media Marketing, Social Media Measurement, Social Media Strategist, Social Media Consulting, Brand Awareness, Email Marketing, Digital Strategy, Media Relations, New Media, Media, PPC, SEO, SEO copywriting, Copywriting, HTML, HTML emails, CMS, Web Design, Web Analytics, Web Marketing, Video, Video Production, Digital Video, Web Content, Web Video, Fun, General Awesomeness, Audio Editing, Digital Audio, Content Management, Content Strategy, Video Editing, Marketing, Marketing Communications, Photoshop, Flash, HTML 5, Radio Broadcasting, Radio Producing, Radio Advertising, Radio Promotions, Public Speaking, Idea Generation, Ideas Development, Promotions
Education
Georgia Southern University 2002 — 2006
Bachelor's degree, Communication and Media Studies
GTE Financial September 2015 - Present
Jacob Bennett Photography January 2012 - Present
GTE Financial May 2015 - August 2015
Music Maker Productions August 2011 - May 2014
Skills
Social Media Marketing, Marketing, Social Skills, Microsoft Excel, Microsoft Word, Social Networking, Photography, Microsoft Office, Communication Skills, Critical Thinking, Customer Service, Lightroom, Interpersonal..., Event Management, Guitar
Education
University of South Florida 2014 — 2015
Master's Degree, Finance
Mississippi State University 2010 — 2014
Bachelor's degree, Marketing
Collierville High School 2006 — 2010
LCG Advisors September 2014 - December 2014
GTE Financial May 2014 - August 2014
First-Knox National Bank August 2012 - July 2013
American University January 2011 - May 2012
Kenyon College August 2008 - May 2012
Kenyon Black Student Union (BSU) March 2011 - March 2012
Kenyon College August 2011 - August 2011
Kenyon College June 2011 - August 2011
Liberty Wealth Management September 2010 - December 2010
Kenyon College October 2009 - December 2009
Skills
Economics, Analysis, Research, SPSS, Stata, Leadership, Statistics, Microsoft Excel, Financial Analysis, PowerPoint, Public Speaking, Microsoft Office, Fundraising, Data Analysis, Non-profits, Microsoft Word, International Relations, Finance, Community Outreach, Teamwork, Financial Reporting, R, Program Management, Program Development, FAMAS, SAP ERP, Access, Salesforce.com, Nonprofits
Education
University of Tampa - John H. Sykes College of Business 2013 — 2015
Master of Science, Finance, GPA 3.9/4.0
Kenyon College 2008 — 2012
BA, Economics, GPA 3.4/4.0
American University 2010 — 2010
International Economics, Business and Trade, GPA 3.9/4.0
Armand Hammer United World College 2006 — 2008
International Baccalaureate
Kutama College 2002 — 2006
Walter Investment Management Corp. June 2014 - Present
GTE Financial May 2011 - August 2013
Grow Financial Federal Credit Union July 2007 - April 2011
Westfield November 2006 - June 2007
Intel Corporation January 1996 - May 2004
Skills
Service Continuity, Business Continuity, Disaster Recovery, Business Resilience, Emergency Management, Crisis Management, Incident Command, Business Impact Analysis, Risk Assessment, Risk Analysis, Exercises, Threat & Vulnerability..., Security, Corporate Security, Security Operations, Physical Security, Management, Corporate Services, Planning, Budgets, Board Presentations, Policies & Procedures, Mergers & Acquisitions, Project Management, Program Management, Change Management, Performance Improvement, Contract Management, Vendor Management, Training, Awareness, Team Building, Coaching, Staff Development, Customer Service, Security Systems, Surveillance, Security Audits, Homeland Security, Internal Investigations, Fraud, Executive Protection, Workplace Violence, Law Enforcement, Criminal Justice, SharePoint, RSA Archer, ISO 22301, NIMS
Education
Boston University
Master of Science (M.S.), Criminal Justice Administration
University of Massachusetts, Amherst
Bachelor of Arts (B.A.), Legal Studies
GTE Financial August 2014 - Present
GTE Financial September 2013 - Present
GTE Financial November 2012 - September 2013
GTE Financial May 2012 - November 2012
GTE Financial May 2011 - May 2012
Grow Financial Federal Credit Union February 2009 - April 2011
HSBC January 2005 - December 2008
Skills
Mortgage Lending, Loan Origination, Consumer Lending, Credit, Loans, Retail Banking, Mortgage Banking, Commercial Lending, Small Business Lending, Banking, Management, Credit Analysis, Customer Service, Finance, Risk Management, Sales, Underwriting
Education
University of South Florida 2013 — 2015
Bachelor of Science (B.S.), Finance
Hillsborough Community College 2011 — 2013
Associate of Arts (A.A.), Business Administration and Management, General
Southern Polytechnic State University 2001 — 2003
GTE Financial September 2014 - Present
PSCU July 2013 - September 2014
Freelance April 2013 - September 2014
PSCU March 2012 - July 2013
PSCU Financial Services January 2011 - March 2012
PSCU Financial Services May 2007 - January 2011
PSCU Financial Services October 2005 - May 2007
CGS September 2000 - October 2005
Skills
Gamification, SharePoint, Problem Analysis, Business Analysis, Mobile Technology, JavaScript, Business Process Design, Business Process..., VMware, Technical Writing, T-SQL, Technical Training, Report Building, HTML + CSS, Microsoft Project, Google Chart Tools, SQL Server Reporting..., Mobile Solutions, Microsoft Visio, Adobe Premiere Pro
Education
University of Florida - Warrington College of Business Administration 2010 — 2011
MBA, Business
University of South Florida 2006 — 2009
B.S., Management Information Systems
University of South Florida February 2013 - Present
GTE Financial July 2008 - November 2012
Quality Distribution September 2007 - April 2008
GE - Xerox Capital Services January 2005 - September 2007
General Electric – Xerox Capital Services January 2002 - January 2005
Xerox Corporation August 2001 - January 2002
Skills
Microsoft SQL Server, SDLC, Visio, Business Intelligence, Database Design, SQL, Databases, ETL, T-SQL, Access, Software Documentation, Six Sigma, Cross-functional Team..., Business Objects, Process Improvement, SSRS, Business Process, SQL Tuning, SSIS, Troubleshooting, Performance Tuning, Stored Procedures, Relational Databases
Education
University of Florida - Warrington College Of Business 1997 — 2001
Bachelor of Science (B.S.), Business Administration (Computer Science)
Booz Allen Hamilton January 2015 - Present
Smart Appliance Technology June 2014 - July 2015
Transitions Optical May 2013 - October 2014
Trash2Cash Energy September 2013 - March 2014
Leslie Controls February 2013 - May 2013
GTE Financial May 2012 - May 2013
Rice McVaney September 2010 - January 2013
USF Center of Student Involvement February 2011 - October 2011
University of South Florida April 2011 - July 2011
Chegg Inc. February 2011 - March 2011
Skills
Leadership, Microsoft Office, Microsoft Excel, PowerPoint, Research, Six Sigma, Public Speaking, Solidworks, Data Analysis, Management, Budgets, Microsoft Word, Access, Marketing, Social Media, Event Planning, Windows, AutoCAD, Recruiting, Goal Oriented, Customer Service, Linux, Ubuntu, Simulations, Technical Writing, Critical Thinking, HTML, Java, GIS, Process Improvement, 3D Printing
Education
University of South Florida 2014 — 2015
Master of Engineering (M.Eng.)
University of South Florida
Industrial Engineering
Office of the U.S. Trade Representative, Executive Office of the President January 2014 - May 2014
University of South Florida - USF World August 2012 - December 2013
Brookings Institute/Tampa Bay Partnership November 2012 - July 2013
GTE Financial May 2012 - February 2013
University of South Florida - Office of the Provost September 2010 - May 2012
Skills
Public Speaking, Leadership, Management, Customer Service, Writing, Economic Development, Public Policy, International Trade, Strategy, Marketing, Strategic Communications, Organizational..., Event Planning, Community Outreach, Higher Education
Education
University of South Florida - College of Business Administration 2005 — 2013
Master of Science (M.S.), Management, Concentration in International Business, 3.81
University of South Florida - College of Business Administration 2008 — 2012
Bachelor of Arts, International Business
Cultural Experiences Abroad (CEA) 2011 — 2011
Education Abroad Program, International Affairs and Spanish Language
GTE Financial April 2013 - Present
The Children's Home, Inc. October 2014 - April 2015
Western Maryland Children's Center May 2007 - August 2009
Skills
Mortgage Lending, Nonprofits, Loans, Community Outreach, Social Services, Case Management, Crisis Intervention, Volunteer Management, Conflict Resolution, Public Speaking, Coaching, Policy, Customer Service, Leadership, Management, Team Building, Credit, Banking
Education
American Public University System 2010 — 2014
Bachelor's degree, Child and Family Development
Delta Community Credit Union September 2015 - Present
GTE Financial December 2013 - August 2015
GTE Financial May 2013 - December 2013
GTE Financial September 2012 - May 2013
GTE Financial May 2012 - September 2012
Tampa Bay Lightning January 2012 - April 2012
C.H. Robinson Worldwide, Inc. November 2010 - July 2011
Tallahassee Democrat May 2010 - October 2010
Players Club Apartments October 2008 - May 2009
Skills
PowerPoint, Word, Customer Service, Event Planning, Microsoft Office, Public Relations, Customer Relations, Excel, Marketing Communications, Public Speaking, Negotiation, Problem Solving, Budgeting, Outlook, Account Management, Event Management, Teamwork, Logistics, Microsoft Excel, Strategic Planning, Sales, Budgets, Marketing, Management, Microsoft Word, Leadership, Social Networking, Finance, Time Management, Social Media
Education
University of Tampa - John H. Sykes College of Business 2011 — 2012
MBA, Business Administration and Management, General
Florida State University 2007 — 2010
Bachelors of Science, Marketing
GTE Financial June 2014 - Present
The Great Mother's/Father's Day Race 5K January 2012 - Present
WellCare October 2012 - October 2013
Ultimate Medical Academy - Tampa August 2010 - September 2012
Moore & Scarry Advertising June 2009 - April 2010
AARP August 2008 - March 2009
Skills
Direct Mail, Analysis, Email Marketing, Direct Marketing, Digital Marketing, Online Advertising, Advertising, Social Media, Marketing, Event Management, Social Networking, Event Planning, Marketing Strategy, Public Relations, Social Media Marketing, Public Speaking, Adobe Creative Suite, Creative Direction, Salesforce.com, Management, Leadership, Account Management, Newsletters, Training, Budgets, Strategic Planning, Coaching, Online Marketing, PPC, Marketing Communications, Analytics, Market Planning, Sales Management, Program Management, Lead Generation
Education
University of South Florida 2007 — 2010
Master of Arts, Strategic Communication Management
University of Pittsburgh 2001 — 2005
Bachelor of Arts, Communications
The Walt Disney Company December 2004 - Present
PSCU November 2001 - December 2004
PSCU September 1998 - November 2001
PSCU March 1994 - September 1998
GTE Financial February 1990 - March 1994
Fleet /Norstar Bank September 1985 - February 1990
US Navy September 1981 - September 1985
Skills
Marketing Strategy, Digital Marketing, Direct Marketing, Brand Management, Strategic Planning, Marketing Communications, Brand Development, Email Marketing, Online Marketing, Digital Strategy, Digital Media, Social Media Marketing, Online Advertising, Start-ups
Education
Capella University
MBA, Marketing Specialization w/Intl. Concentration, Graduated w/Honors
Wells Fargo Advisors, LLC April 2014 - Present
GTE Financial August 2010 - March 2014
ADP January 2009 - July 2010
Morgan Stanley April 1998 - March 2007
Skills
Fixed Annuities, 401k, PowerPoint, Microsoft Office, Outlook, College Education..., Life Insurance, Insurance, Time Management, Unit Investment Trusts, Traditional IRA, Financial Services, Retirement, Retirement Planning, Mutual Funds
Education
College for Financial Planning 2014 — 2014
Chartered Retirement Plan Counselor
College of Financial Planning 2011 — 2012
Registered Paraplanner
University of Guadalajara 1996 — 1997
Spanish, Spanish Language and Literature
Castleton State College 1993 — 1997
Bachelor of Arts (B.A.), Spanish Language and Literature
CBIZ MHM (Tampa Bay) December 2014 - Present
Thomas Howell Ferguson P.A. July 2014 - December 2014
CBIZ Kirkland, Russ, Murphy & Tapp January 2014 - April 2014
Cassidy Turley June 2013 - August 2013
Concannon, Miller & Co. P.C. January 2013 - April 2013
GTE Financial August 2012 - December 2012
University of Tampa January 2012 - December 2012
Skills
Microsoft Office, People Skills, Presentations, Leadership, Works well in a team, Access, Accounting, Research, Strategic Planning, Time Management, Microsoft Word, Tax, Financial Analysis, Financial Accounting, Auditing, Financial Reporting, PowerPoint, Microsoft Excel, Finance
Education
Saint Leo University
Master of Business Administration (MBA), Accounting
University of Tampa - John H. Sykes College of Business 2010 — 2013
Bachelor of Science (B.S.), Accounting
Universitat de Barcelona / University of Barcelona 2012 — 2012
Spanish Language and Culture
GTE Financial September 2014 - Present
The Coca-Cola Company July 2013 - June 2014
Pet Smart 2011 - 2013
Animal Aid Spay and Neuter June 2010 - February 2011
H&R Block December 2009 - April 2010
Tampa Electric Company July 2009 - August 2009
Florida A&M University August 2008 - April 2009
Hillsborough County May 2008 - August 2008
H&R Block November 2006 - April 2007
Skills
Forecasting, Customer Service, Account Management, Marketing, Sales Management, Inventory Management, Marketing Strategy, Management, Pricing, Retail, Key Account Management, Microsoft Office, Microsoft Excel, Negotiation, Customer Satisfaction
Education
Florida Agricultural and Mechanical University 2007 — 2013
Bachelor of Science (BS), Animal Sciences
Tampa Bay Technical High School 2003 — 2007
HS Diploma
GTE Financial December 2013 - Present
Darden January 2013 - January 2014
ARAMARK Refreshment Services 2009 - 2013
Skills
Customer Service, Teamwork, Microsoft Excel, Public Speaking, Leadership, PowerPoint, Finance, Sales, Event Management, Financial Modeling, C#, Money Management, Financial Accounting, Intrapersonal Skills, Web Design, Business Application..., Graphic Design, Graphic Animation, Communication
Education
University of South Florida 2013 — 2015
Bachelor of Applied Science (BASc), Finance, General
Saint Petersburg College 2008 — 2012
Associate of Arts (A.A.), General Studies, 3.14
Saint Petersburg College 2008 — 2012
Associate of Science (A.S.), Digital Arts, Media and Interactive Web Design, 3.14
GTE Financial January 2012 - Present
Prime Alliance Solutions April 2011 - December 2011
BECU February 1998 - April 2007
Skills
Organizational..., Performance Improvement, Technical Training, Instructor-led Training, Instructional Design
Education
Citrus College
Carrington Real Estate Services January 2014 - Present
Homeward Real Estate June 2013 - January 2014
GTE Financial December 2006 - June 2013
P.A.W. Trucking, Inc. February 2005 - December 2006
JP Morgan Chase Bank January 2000 - January 2005
Suntrust Bank October 1998 - October 2000
Skills
Credit, Banking, Consumer Lending, Mortgage Lending, Loans, Finance, Strategic Planning, Budgets, Team Building, Credit Analysis, Change Management, Cross-functional Team..., Team Leadership, Underwriting, Community Engagement, Membership Development
Education
Florida Metropolitan University 1998 — 2002
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
MTM LLC Software DeveloperMTM LLCFebruary 2010 - Present
Citi 2012 - 2012
GTE Financial 2011 - 2012
Defence Engineering January 2004 - October 2008
Skills
.NET, ASP.NET, C#, PHP, MySQL, T-SQL
Education
Maharishi University of Management 2008 — 2011
MSC, Computer Science
Adama University 2004 — 2007
BSC, Computer Science
Mekelle University 2002 — 2004
Associate Degree, Computer Science
Pinellas County Government November 2011 - Present
The Hip Chik Photography & Gifts December 1988 - Present
GTE Financial July 2004 - August 2005
Pinellas Federal Credit Union December 1997 - August 2003
MacDill Federal Credit Union December 1985 - September 1997
Skills
Customer Service, Customer Relations, Customer Retention, Customer Support, Financial Accounting, Financial Services, Operations Management, Team Management, Project Management, Account Management, Photography, Digital Photography, Portrait Photography, Photojournalism, Commercial Photography, Event Photography, Long-term Customer..., Team Leadership, Team Building, Behavioral Interviewing, Data Entry, 10 Key, Typing
Education
Saint Leo University
GTE Financial March 2015 - Present
GTE Financial September 2011 - March 2015
Ernst & Young September 2008 - November 2009
The University of Tampa August 2006 - May 2008
Po' Boys Creole Cafe January 2002 - May 2006
Skills
Financial Analysis, Accounting, Financial Accounting, Microsoft Excel, Auditing, PowerPoint, Internal Controls, Assurance, Internal Audit, Entrepreneurship, Process Improvement, Project Management, Strategy, Analysis, Finance, Banking, Financial Reporting, Risk Management, Sarbanes-Oxley Act
Education
University of Tampa 2006 — 2008
MBA, Accounting
Florida State University - College of Business 2001 — 2006
BS, Accounting, Finance, & Entrepreneurship
GTE Financial March 2015 - Present
BayCare Health System May 2010 - Present
Charts In Time, Inc. May 2010 - Present
Momoyaki November 2009 - May 2010
Momoyaki September 2009 - May 2010
Gatorland Toyota May 2005 - February 2010
Gatorland Acura 2005 - 2008
Gatorland Toyota August 2007 - December 2007
ARAMARK January 2003 - May 2005
Skills
Software Documentation, Facebook, Visual Basic, Management, EHR, Programming, Inventory Management, Digital Media, Healthcare Management, Customer Service, EMR, Sales, Microsoft Excel, Lean Manufacturing, Software Engineering, Retail, User Interface Design, Robotics, Healthcare, Negotiation, Sales Process, Customer Satisfaction, Hospitals, Medical Records, Microsoft Word, Healthcare Information..., Health Information..., Team Building, Microsoft Office
Education
University of Florida 2002 — 2008
Bachelors, Digital Arts and Sciences
Plant City High School 1998 — 2002
Diploma, General Education
ConnectWise August 2014 - Present
GTE Financial December 2013 - August 2014
VeriFone January 2011 - December 2013
Summit Resources January 2008 - January 2011
TNS Landis November 2005 - November 2007
WPTV Newschannel 5 June 2005 - November 2005
Patriot Media October 2003 - May 2005
Skills
Marketing Communications, Advertising, Social Media Marketing, Marketing, Photoshop, Marketing Strategy, Social Media, Lead Generation, Television, Email Marketing, Online Marketing, Trade Shows, Leadership, Copywriting, Product Development, Sales
Education
Rutgers, The State University of New Jersey-New Brunswick 1999 — 2003
Bachelor of Arts (BA), Journalism/Sociology
InvestCloud LLC January 2014 - January 2015
GTE Financial February 2012 - January 2014
Strategic Investment Partners, LLC May 2008 - December 2011
The Bank of Tampa April 2005 - May 2008
Skills
Compliance, Credit, Banking, Financial Analysis, Customer Service, Investments, Commercial Lending, Consumer Lending, Real Estate, Mortgage Lending
Education
University of South Florida
Bachelor of Science, Finance Major
City of Tampa January 2011 - Present
JPMorgan Chase December 2008 - December 2010
RE/MAX October 2007 - November 2010
GTE Financial June 2005 - September 2007
HSBC February 1998 - October 2004
PFS Investments December 1994 - March 1995
Barnett Bank January 1991 - March 1995
Sears, Roebuck and Co. February 1984 - December 1990
Skills
Foreclosures, Investment Properties, Real Estate, Mortgage Lending, Residential Homes, Property Management, Short Sales, First Time Home Buyers, Loans, Customer Service, Negotiation, Real Estate Transactions, REO, Credit, Leadership, Sellers, Strategic Planning, Risk Management, Management, Collections, Call Center..., Team Building, Loan Origination, Residential Mortgages, Finance, Call Centers, Consumer Lending, Credit Analysis, Sales, Customer Satisfaction, Loss Mitigation, Analysis, Insurance, Portfolio Management
Education
H & R Block 2004 — 2005
Tax Certification, Personal and Business Tax Preparation
Bob Hogue School of Real Estate 2004 — 2004
Sales Associate, Real Estate
PFS Investments 1994 — 1995
NASD Series 6, Mutual Fund Investments
Florida Insurance School 1994 — 1994
Licensed - Life, Health & Variable Annuities, Insurance
University of South Florida 1989 — 1990
Bachelor's, Marketing & Management
LIU Post 1987 — 1989
Business Administration
Cornell University 1984 — 1985
Engineering
Memorabilia Magic January 2015 - May 2015
PLS Logistics Services October 2014 - May 2015
The University of Tampa August 2014 - May 2015
Israel Securities Authority June 2014 - August 2014
Academy Prep Centers for Education September 2012 - May 2013
GTE Financial 2013 - 2013
State Farm September 2011 - November 2011
Fidelity Investments June 2011 - August 2011
Skills
Investments, Spanish, Politics, Investment Banking, Banking, Travel, Financial Analysis, Entrepreneurship, Community Outreach, Time Management, Public Speaking, Microsoft Excel, Microsoft Word, Management, Analysis
Education
University of Tampa 2012 — 2016
Pinkerton Academy
Pinkerton Academy
Universidad de Belgrano
Chromalloy June 2015 - Present
GTE Financial October 2014 - Present
BICSI February 2014 - June 2014
USF College of Behavioral & Community Sciences May 2013 - February 2014
Nielsen July 2012 - May 2013
Full Spectrum Telecommunications February 2012 - April 2012
Reed Elsevier Gold Standard September 2011 - February 2012
Freedom Health June 2010 - July 2011
Freedom Health a Medicare Advantage Company June 2010 - July 2011
Jigaro Software January 2005 - January 2010
Skills
C#, ASP.NET, VB.NET, SQL Server, Visual Studio, Databases, Crystal Reports, JavaScript, XML, AJAX, T-SQL, Oracle SQL, jQuery, DHTML, HTML, Microsoft SQL Server, Visual Basic, Web Applications, Oracle, SDLC, ASP, VBScript
Education
Florida International University
Bachelor of Science, Computer Science
GTE Financial August 2010 - Present
Grow Financial Federal Credit Union September 2007 - August 2010
Bank of America February 2003 - February 2004
Skills
Six Sigma- Master Black..., Underwriting, Banking, Credit Risk, Financial Risk, Mortgage Lending, Branding & Identity, Portfolio Management, Enterprise Risk..., Organizational Culture
Education
Saint Leo University 2010 — 2011
MBA
Wright State University 1991 — 1996
BS in Marketing, Marketing
GTE Financial 2014 - Present
ATC Team February 2011 - Present
IQPC Exchange July 2013 - July 2014
Casiano Communications February 2009 - February 2011
Lower East Side Peoples Federal Credit Union January 2007 - December 2008
Puerto Rico Federal Affairs Administration July 2003 - August 2005
Univision Radio 2004 - 2005
Sony Music Entertainment 2002 - 2002
NBCUniversal, Inc. 2002 - 2002
Spanish Broadcasting System 2001 - 2002
Skills
Public Relations, Strategic Communications, Press Releases, Newsletters, Journalism, Blogger, Translation, Media Relations, Community Outreach, Annual Reports, Producing Web Content, Award-winning writer, Contemporary Media, Marketing, Event Planning, Social Media..., Paralegals, Bilingual-English/Spanis..., Spanish, Editorial, Marketing Strategy, Market Research, Advertising, Copywriting, Marketing Communications, Publishing, Social Media, Social Media Marketing
Education
City University of New York-Hunter College 2006 — 2006
Certificate, Paralegal
City University of New York-Hunter College 1999 — 2003
BA, Film & Media Studies
Universidad de Puerto Rico
Certification, Linguistics and Puerto Rican Studies
PwC November 2013 - Present
Crystalline Enterprises LLC October 2012 - Present
GTE Financial August 2013 - November 2013
Navy Federal Credit Union February 2011 - July 2013
Skills
Analysis, Loans, Management, Account Reconciliation, Real Estate, Banking, Finance, Credit, Negotiation, Strategic Planning, Customer Service, Financial Analysis, Auditing, Accounting, Policy, Risk Management, Training, Insurance
Education
American Public University System 2013 — 2015
Master of Business Administration (M.B.A.)
California State University-Long Beach 2001 — 2005
Bachelor of Science (BS)
BB&T October 2015 - Present
BB&T October 2014 - Present
GTE Financial July 2013 - August 2014
USF Student Government October 2012 - August 2013
GTE Financial August 2012 - July 2013
Rho Lambda, National Sorority Leadership Recognition Society March 2012 - April 2013
College Panhellenic Association November 2011 - December 2012
School Check-In, Summit Industries Corporation August 2010 - August 2012
Delta Delta Delta November 2010 - November 2011
Delta Delta Delta November 2009 - November 2010
Skills
QuickBooks, Microsoft Office, PowerPoint, Accounting, Microsoft Excel, Leadership, Budgets, Program Management, Fundraising, Marketing, Public Speaking, Access, Teamwork, Strategic Planning, Analysis, Financial Analysis, Management
Education
University of South Florida - College of Business Administration 2009 — 2013
Bachelor of Science, Finance and Management
Charlotte High 2005 — 2009
Citizens Bank & Trust October 2012 - Present
Citizens Bank & Trust February 2012 - October 2012
Highlands Independent Bank February 2008 - February 2012
GTE Financial May 2007 - February 2008
Bank of America December 2005 - May 2007
Skills
Financial Statements, Banking, Credit, Business, Internal Audit, Payments, Finance, Financial Analysis
Education
Liberty University 2012 — 2016
Bachelor of Science (B.S.), Accounting
GTE Financial December 2012 - Present
GTE Financial February 2011 - December 2012
CEA Marketing Group June 2006 - February 2011
Skills
Marketing Professional, Social Media Marketing, Project Management, Media Buying, Copywriting, Web Services, Art Direction, Market Research, Web Analytics, Public Relations, Direct Marketing, Email Marketing, Mobile Marketing, Media Production, Event Co-ordination, Public Speaking, Blogging, New Business Development, Budget Development, Business Networking, Marketing Strategy
Education
University of Florida 2002 — 2006
Bachelor of Science, Advertising
GTE Financial January 2014 - Present
Children's Board of Hillsborough County October 2013 - January 2014
GTE Financial May 2013 - August 2013
BB&T October 2011 - May 2013
HYATT Hotels May 2007 - June 2011
Skills
Bilingual, Hospitality Management, Front Office, Hotel Management, Hospitality Industry, Hotels, Property Management..., Resorts, Revenue Analysis, Hospitality, Catering, Restaurants, Customer Service, Event Management, Meeting Planning, Event Planning, Management
Education
University of South Florida 2012 — 2013
Master of Business Administration, Marketing & Entrepreneurship
University of Central Florida Rosen College of Hospitality 2006 — 2009
Bachelor of Science, Hospitality Management
Valley National Bank July 2015 - Present
Central Pinellas Chamber of Commerce October 2011 - Present
St Petersburg College February 2010 - Present
City of Largo May 2007 - Present
Central Pinellas Chamber of Commerce 1991 - Present
GTE Financial April 2012 - July 2015
American Momentum Bank February 2011 - April 2012
Allstate Insurance Company December 2008 - January 2011
PNC October 2007 - December 2008
BB&T May 2005 - October 2007
Skills
Leadership, Business Development, Commercial Lending, Small Business Lending, Strategic Planning, Banking, Loans
Education
Graduate School of Banking at LSU 1998 — 1998
Commercial Banking
Southeastern School of Banking at Vanderbilt University 1996 — 1997
Commercial Banking, Banking
Tennessee Technological University - College of Business Administration 1985 — 1987
MBA, Finance
Tennessee Technological University 1981 — 1985
BA, Industrial Technology and Management
The Webb School
First Citrus Bank August 2015 - Present
Bay Cities Bank March 2015 - August 2015
The Bank of Tampa March 2007 - March 2015
Bank of America August 2006 - March 2007
GTE Financial June 2001 - August 2006
Skills
Banking, Small Business Lending, Team Building, Coaching, Small Business, Lines Of Credit, Sales, Loan Origination, Leadership, Business Development, Public Speaking, Training, Private Banking
Education
Nova Southeastern University 1994 — 1996
BS Education, Elementary Education and Teaching
GTE Financial January 2011 - Present
Skills
Financial Services, Financial Analysis, Financial Risk, Compliance, Project Management, Six Sigma, Business Coaching, Cross-functional Team..., Strategic Leadership, Situational Leadership, Leadership Development, Team Building, Product Development, Product Design, Product Launch, Strategic Planning, Credit Unions, Property & Casualty..., Debit Cards, Credit Cards, ACH, Remittance Processing, Document Management, ATMs, Checks, Call Center..., Women Leaders, Series 7, Loans, Credit, Mortgage Lending, Insurance, Leadership, Call Centers, Process Improvement, Customer Service, Management, Banking, Risk Management
Education
Saint Leo University 2011 — 2014
Master of Business Administration (M.B.A.)
University of Illinois at Chicago 1995 — 1999
Bachelor of Arts (B.A.)
Proviso West High School 1991 — 1994
Independent Practice June 2015 - Present
Citi December 2014 - June 2015
Independent Practice June 2014 - November 2014
Prudential Financial June 2013 - May 2014
Ballast Point Ventures August 2012 - May 2013
GTE Financial May 2012 - August 2012
University of South Florida - Patel College of Global Sustainability November 2011 - May 2012
Skills
Public Speaking, Leadership, Financial Analysis, Operational Analysis, Financial Modeling, Time Management, Networking, KPI Implementation, Operational Efficiency, Data Analysis, Market Research, Operational Strategy, Business Analysis, Productivity Improvement, Business Development, Logistics, Supply Chain Management, Performance Measurement, Process Automation, Entrepreneurship, Start-ups, Monetization, Analytics, Persuasive Writing
Education
University of South Florida - College of Business Administration 2010 — 2014
Bachelor’s Degree, Major: Finance, Minor: Entrepreneurship
Grow Financial Federal Credit Union February 2013 - February 2015
An Independent Legal Firm August 2012 - January 2013
Benhalex Corp August 2012 - January 2013
GTE Financial May 2012 - August 2012
University of South Florida July 2009 - May 2012
Skills
Social Media, Copywriting, Email Marketing, Press Releases, Public Relations, Research, Photoshop, Leadership, Social Media Marketing, Event Planning, Advertising, Training, PowerPoint, Technical Writing, Marketing, Community Outreach, E-Learning, Microsoft Excel, Adobe Creative Suite, Instructional Design, Illustrator, Strategic Planning, Graphic Design, Captivate, Website Promotion, Modern Hebrew, Modern Standard Arabic, Brand Awareness, InDesign, Video Editing, Dreamweaver, Facebook Marketing, Final Cut Pro, Banking Solutions, Instructional Videos, CSS, Premiere, Grantsmanship, Publication Development, Instructional Technology, CRM databases, Flash Animation, ArcGIS, Web Design, Python
Education
University of South Florida 2013 — 2014
Graduate Certificate in Geographic Information Systems, Urban Studies/Affairs
University of South Florida 2012 — 2015
Master's of Public Administration (M.P.A.), 3.6
University of South Florida 2013 — 2015
Graduate Certificate in Multimedia Instructional Design, Instructional Design
University of South Florida 2008 — 2012
Bachelor of Arts (B.A.), International Relations and Affairs, 3.67
GTE Financial September 2013 - Present
Target July 2013 - September 2013
The Werks Company August 2011 - July 2013
United States Air Force June 2009 - July 2011
United States Air Force June 1998 - July 2011
United States Air Force June 2008 - June 2009
United States Air Force May 2006 - May 2008
Skills
Leadership, Organizational..., Strategic Planning, Training & Development, Organizational..., Project Management, Management, Human Resources, Human Relations, Banking, Financial Analysis, Risk Management, Customer Service, Credit, Mortgage Lending, Consumer Lending, Microsoft Excel, PowerPoint, Process Improvement
Education
University of Oklahoma 2009 — 2010
Master of Human Relations, Organizational Leadership, 3.9
United States Air Force Air University 2009 — 2009
Air Command and Staff College, Leadership
United States Air Force Air University 2002 — 2002
Squadron Officer's School, Leadership
Angelo State University 1994 — 1996
Bachelor of Arts (BA), Psychology and Managment, 3.85
GTE Financial April 2013 - Present
Ferman BMW / MINI September 2012 - April 2013
JPMorgan Chase July 2011 - March 2012
BB&T August 2009 - July 2011
SunTrust Bank October 1999 - October 2006
Skills
Customer Satisfaction, Microsoft Office, Strategic Planning, Negotiation, Marketing Strategy, Management, Telephone Skills, Time Management, PowerPoint, Budgets, New Business Development, Outlook, Process Improvement, Event Management
Education
Gibbs Senior High
St. Petersburg College
USF Federal Credit Union June 2014 - Present
GTE Financial May 2014 - June 2014
GTE Financial May 2013 - May 2014
Florida Central Credit Union October 2012 - May 2013
Kohl's Department Stores August 2008 - May 2011
Pier 1 Imports September 2010 - February 2011
Skills
Writing Skills, Outstanding Customer..., Professional Organizing
Education
University of Central Florida 2011 — 2014
Currently working torwards my BA, Advertising/Public Relations
Pasco-Hernando Community College 2008 — 2010
Earned AA degree in 2010
First Citrus Bank March 2009 - Present
M & I Bank August 2005 - January 2009
GTE Financial May 2005 - August 2005
Colonial Bank 2002 - 2005
Skills
Microsoft Word, Customer Service, Microsoft Office, Microsoft Excel, English, Windows, Research, Outlook, Public Speaking, Budgets
Education
Ultimate Medical Academy 2014 — 2015
Associate’s Degree, Medical Billing & Coding
Grand Forks Central High School 1997 — 2000
High School
GTE Financial May 2013 - January 2015
Harris Corporation April 2011 - May 2012
The Holley Group/Touchpoint Alliance 2009 - 2011
Advanced Micro Devices 2007 - 2008
Linda Moore-Jason, LLC 2002 - 2007
Ford Motor Company 1998 - 2002
Skills
Corporate Law, Employment Law, Contract Negotiation, Global Business..., Global Human Resources..., Global Talent..., Talent Management, Employee Relations, Personnel Management, Organizational..., Succession Planning, Human Resources, •Global & Domestic..., Human Resources &..., Global Employee..., HR Global Compliance &..., Domestic & Global HR..., Corporate Law &..., Start-ups, Program Management, Business Strategy, Mergers & Acquisitions, Leadership Development, Strategy, Labor Relations, Policy, Management, Training, Leadership, Negotiation, Team Building, Executive Coaching, Performance Management, Employee Engagement, Employee Benefits, Talent Acquisition, Process Improvement, Change Management, Conflict Resolution, Organizational Design, Due Diligence, Coaching, New Business Development, Benefits Administration, Organizational..., Fundraising, Onboarding, Workforce Planning, Deferred Compensation, Strategic Planning
Education
Wayne State University
Juris Doctorate, Law
Bowling Green State University
Master's degree, Deviant Behavior/Sociology/Psychology
Ohio University
Bachelor of Arts (BA), Sociology/Psychology
GTE Financial February 2013 - October 2013
Credit Union Direct Corporation January 2011 - February 2013
GTE Federal Credit Union July 2004 - November 2010
Skills
Direct Sales, Banking, Credit, Finance, Indirect Lending, Auto finance, Negotiation, New Business Development, B2B, Sales, Sales Management, Insurance, Business Planning, Strategic Planning, Loans, Budgets, Business Development, Portfolio Management, Team Building, Customer Satisfaction, Customer Retention, Consumer Lending, Mortgage Lending
Education
University of Florida
Bachelor of Science (B.S.)
University of Florida
Jacobs December 2014 - Present
Jacobs May 2009 - December 2014
GTE Financial February 2007 - January 2009
BELFOR Property Restoration September 2004 - October 2005
Bimbo, S. A. de C. V. May 1992 - March 2003
Skills
Account Reconciliation, General Ledger, Accounts Receivable, Financial Statements, Fixed Assets, Accounting, Financial Reporting, Accounts Payable, Payroll, Accruals, Internal Audit
Education
Universidad de Guadalajara 1999 — 2001
Master's degree, Bussines and Economic Studies
Universidad Autonoma de Sinaloa 1988 — 1993
Bachelor's degree, Accounting, CPA
Raymond James Financial, Inc. August 2015 - Present
GTE Financial January 2009 - July 2015
GTE Financial February 2008 - January 2009
GTE Financial March 2006 - February 2008
Fidelity (Certegy) October 2003 - February 2006
Skills
Customer Service, Leadership, Banking, Management, Credit, Microsoft Excel, Risk Management, Strategic Planning, Finance, Process Improvement, Marketing, Project Management, SharePoint, Basic HTML, Adobe Professional, Product Development, PowerPoint, Consumer Lending, Retail Banking, Outlook
Education
University of South Florida 1999 — 2004
Bachelor of Science, Biology, General
University of South Florida 1999 — 2004
Bachelor of Science – Biology, Biology, General
GTE Financial August 2012 - Present
Tampa Grown Folks Entertainment August 2008 - Present
Pat B. Promotions/Tampa Grown Folks ENT. January 1992 - Present
Pat B Promotions January 1992 - Present
GreenTree January 2010 - August 2012
Greentree Mortgage Services January 2010 - August 2012
Skills
Entertainment, Microsoft Office, Music Industry, Event Management, Social Media Marketing, Social Networking, Social Media, Customer Service, Music, Music Production, Advertising, Event Planning, Audio Engineering, Public Relations, Marketing, Public Speaking, Sound, Team Building, Television, Recording, Marketing Strategy, Strategic Planning, Film, A, Online Advertising, Management, Copywriting, Editing, Facebook, Photography
Education
Bethune-Cookman University 1986 — 1988
n/a, Mass Communications
Bethune-Cookman University 1986 — 1988
Mass Communication/Media Studies
Miami Northwestern Sr. High
GTE Financial February 2011 - Present
Zen 21 Marketing January 1997 - Present
JNR Adjustment Company, Inc February 2007 - October 2010
Law office of Arthur Corrales 2004 - 2006
Skills
Marketing, Marketing Strategy, Marketing Communications, Social Media Marketing, Social Networking, Painting, Acrylic Painting, Spray Painting, Art, Artists, Product Marketing, Corporate Branding, Brand Development, Management, Team Leadership, Teamwork, Watercolor Artist, Artistic Eye, Positive Team Player, Positivity, Spanish-speaking, Bilingual-English/Spanis..., Collections, A/R collections, Data Collection, Third Party Collections, Private Collections, Customer Service, Credit Cards, Credit Unions, Letters of Credit, Outlook Express, Oracle Applications, CSRs, Banking, PowerPoint, Graphic Design, Computer Graphics, Drawing, Figure Drawing, Sketching, Church Media, Medical Billing, Body Shop, Grocery Industry, Kitchen, Bagging, Laundry Services, Deliveries, Financial Services
Education
Remington College-Tampa Campus 1997 — 1999
Studied, Commercial and Advertising Art
Bloomingdale high school 1994 — 1997
Diploma, Art class. Sketch art. Misc
First Guaranty Mortgage Corporation November 2012 - Present
Universal American Mortgage Company (UAMC) June 2011 - November 2012
GTE Financial March 2008 - June 2011
Preferred Home Mortgage October 2005 - March 2008
Skills
Mortgage Banking, Loans, Residential Mortgages, FHA, Banking
Education
Auburn University
Bachelor of Science (BS)
Markland and Associates October 2013 - June 2014
Affinity Plus Federal Credit Union December 1997 - September 2013
Bellco Credit Union September 1991 - December 1997
GTE Financial December 1987 - September 1991
Suncoast Schools Federal Credit Union June 1981 - December 1987
Skills
Banking, Leadership, Credit Unions, Strategic Planning, Team Building, Training, Process Improvement, Consumer Lending, Management, Coaching, Strategy, Financial Analysis, Project Management, Leadership Development, Strategic Leadership, Thought Leadership, Budgets, Business Strategy, Financial Reporting, Innovation, Business Transformation, Culture Change, Organizational..., Organizational..., Organizational Design, Loans, Business Process...
Education
Regis University 1992 — 1995
Master of Business Administration (MBA), Accounting and Finance
University of South Florida
Bachelor of Science (BS), Accounting
JPMorgan Chase July 2014 - Present
JPMorgan Chase June 2013 - July 2014
Deutsche Bank August 2011 - January 2013
Citi October 2009 - August 2011
GTE Financial September 2005 - October 2009
Bank of America January 2005 - September 2005
Cornerstone Family Ministries September 1998 - January 2005
Skills
Compliance, KYC, Suspicious Activity..., Bank Secrecy Act, USA PATRIOT Act, AML, Fraud, Check Fraud, Lexis, Westlaw, Microsoft Applications, Skip Tracing, Typing, Investigation, Securities, Anti Money Laundering, Financial Services, Private Investigations, Due Diligence
Education
Keiser University-Ft Lauderdale 2008 — 2010
Associate of Arts (A.A.), Paralegal Studies
MIDFLORIDA Credit Union November 2014 - Present
GTE Financial July 2012 - Present
BCU January 2012 - July 2012
Bank of America January 2007 - November 2011
Skills
Project Management, Job Coaching, Customer Retention, Customer Relations, Employee Engagement, High Sense Of Urgency, Priority Management, Banking, Financial Analysis, Customer Service, Finance, Process Improvement
Education
Community College of Rhode Island
Business Administration and Management, General
New England College of Business and Finance
Business Administration and Management, General
GTE Financial May 2013 - Present
GTE Federal Credit Union October 2011 - May 2013
GTE Federal Credit Union May 2005 - October 2011
GTE Federal Credit Union February 2004 - May 2005
GTE Federal Credit Union June 2003 - February 2004
IBM Southeast Employees' Federal Credit Union February 2002 - June 2003
Skills
Consumer Lending, Process Improvement, Customer Satisfaction, Banking, Leadership, Training, Strategic Planning, Troubleshooting
Education
University of South Florida
Bachelor of Arts, Elementary Education
GTE Financial May 2015 - Present
The Estée Lauder Companies Inc. May 2014 - December 2014
Southeastern University Alumni Association January 2014 - August 2014
Hancock County Courthouse May 2013 - August 2013
American Eagle Outfitters March 2010 - August 2012
Skills
Sales, Social Networking, Microsoft Office, Microsoft Excel, Retail, Sales Management, Management, Selling, Time Management, Typing, Teamwork, Social Media, Marketing
Education
Southeastern University 2012 — 2016
Bachelor of Science, Marketing
Canon-McMillan High School 2008 — 2012
Century Star International May 2014 - Present
GTE Financial May 2013 - May 2014
Mosaic September 2011 - May 2013
Orange County Clerk of Court October 2004 - September 2011
Nexcentri LLC. March 2004 - July 2010
Skills
Microsoft SQL Server, XML, C#, Oracle, Databases, Java, Business Intelligence, .NET, ASP.NET, Visual Studio, SSRS, SSIS, VB.NET, Data Warehousing, Web Development, SQL
Education
Palm Beach Community College 1985 — 1987
Associate of Arts (AA), Engineering Science
GTE Financial July 2014 - Present
GTE Financial February 2012 - Present
Florida Credit Union August 2011 - February 2012
Florida Credit Union March 2010 - August 2011
Primerica March 2010 - December 2010
Florida Credit Union August 2007 - March 2010
Florida Credit Union June 2005 - August 2007
Florida Credit Union June 2002 - June 2005
Skills
Life 214 & Series 6..., Loans, Credit Analysis, Finance, Sales, Underwriting, Business Development, Consumer Lending, Investments, Insurance, Customer Service, Project Management, Auditing, Credit, Banking, Credit Risk, Financial Analysis, Mortgage Lending
Education
University of Florida 2007 — 2009
Bachelors degree in Business, Finance & Real Estate
Saint Leo University 2010 — 2011
MBA, Marketing & Management
Santa Fe College 2005 — 2007
Business Administration, Finance
GTE Financial July 2015 - Present
Progressive Insurance January 2014 - Present
JPMorgan Chase December 2011 - January 2014
JPMorgan Chase November 2011 - July 2012
Bank of America August 2004 - November 2011
Bank of America July 2008 - October 2010
Bank of America August 2004 - June 2006
Skills
Microsoft Office, Windows, Mac, Apple Macintosh, Computer Hardware, IBM Assembler, Computer Repair, 10 Key, Data Entry, Calculator, Bilingual-Spanish, Cash Management, iWeb, iMovie, AS400, StatusMart, Merlin, Banking, Retail Banking, Internet Banking, Banking Operations, Mortgage Banking, LPS, Fast, Merchant Services, InfoPath, LAMP, Analysis, Core Banking, Accounting, Credit Analysis, Customer Satisfaction, IBM iSeries, Leadership, Mortgage Servicing, Residential Mortgages, Refinance, Credit, Management, Customer Service
Education
Bronx Community College 1991 — 1992
Computer Science, Technology
Laguardia Community College 1990 — 1991
Computer Science, Technology
GTE Financial July 2015 - Present
GTE Financial July 2014 - Present
Home Loan Alliance, LLC., a Division of GTE Financial February 2014 - June 2014
Home Loan Alliance, LLC., a Division of GTE Financial October 2012 - February 2014
GTE Federal Credit Union March 2011 - October 2012
GTE Federal Credit Union March 2004 - February 2011
GTE Federal Credit Union January 2003 - February 2004
Skills
Mortgage Lending, Credit, Management, Program Management, Access, Loans, Process Improvement, Banking, Financial Analysis, Finance, Strategic Planning, Team Building, Leadership, Budgets, Financial Risk, Funding, Training, Underwriting, Risk Management, Customer Service, Microsoft Office
Education
University of South Florida 2007 — 2011
Bachelor's Degree, Bachelor of Arts (B.A.), Management
Cornerstone OnDemand March 2013 - Present
GTE Financial April 2012 - January 2013
GTE Financial January 2011 - March 2012
GTE Financial January 2010 - December 2010
GTE Financial November 2006 - December 2010
GTE Financial August 2005 - October 2006
Capital One November 2000 - April 2005
Capital One October 1999 - October 2000
Capital One November 1998 - September 1999
Bert Smith Diesel Center September 1996 - October 1998
Skills
Training, Coaching, Leadership, Organizational..., Talent Management, Management, Project Management, Instructional Design, Customer Service, Performance Management, Microsoft Office, Employee Relations, Consumer Lending, Employee Training, Technical Writing, PowerPoint, Team Building, Employee Benefits, Interviews, Analysis, Sales, Cross-functional Team..., Change Management, Strategic Planning, Process Improvement, Benefits Administration, Call Centers, Troubleshooting, Talent Acquisition, Leadership Development, Human Resources, Software Documentation, Payroll, SDLC, Learning Management..., HRIS, SaaS, Recruiting, Team Leadership, Business Process..., Onboarding, Succession Planning, Program Management, Vendor Management, Account Management, Business Analysis, Business Process, Consulting
Education
University of Phoenix 2005 — 2010
Master's, Management
University of Phoenix 2003 — 2005
Diploma, Project Management
University of Phoenix 2003 — 2005
Bachelor's, Business Administration
GTE Financial June 2011 - Present
Regions Financial Corporation June 2007 - June 2011
Skills
Credit, Loans, Consumer Lending, Credit Analysis, Underwriting, Finance, Banking, Mortgage Banking, Mortgage Lending, Loan Origination, Financial Analysis, Retail Banking, Small Business Lending, Customer Service, Financial Services, Credit Risk, Leadership, Risk Management, Commercial Lending
Education
Troy University 1992 — 1995
Bachelor's degree, Business Administration and Management, General
GTE Financial July 2002 - Present
Skills
Consumer Lending, Credit, Banking, Mortgage Lending, Loans, Commercial Lending, Credit Analysis, Credit Unions, Executive Management, Loan Origination, Management, Risk Management, Small Business Lending, Strategic Planning, Underwriting, Commercial Banking, Credit Risk, Finance, Portfolio Management, Retail Banking
Education
Florida International University
MIDFLORIDA Credit Union June 2014 - Present
Citi May 2014 - June 2014
GTE Financial April 2013 - January 2014
TD December 2008 - February 2013
Kforce Professional Staffing August 2008 - November 2008
Computer Consultants of America Inc October 2007 - June 2008
Computer Management Consultants April 2007 - October 2007
Publix Super Markets Inc 1999 - 2007
Skills
Technical Recruiting, Employee Relations, Recruiting, Performance Management, Networking, Customer Service, Applicant Tracking..., Human Resources, Team Building, Strategic Planning, Lotus Notes, Sales, Coaching, Talent Acquisition, PeopleSoft, Account Management, Talent Management, Sourcing, Contract Negotiation, Microsoft Office, Management, Cold Calling, Employee Benefits
Education
University of South Florida - College of Business Administration 2001 — 2005
Bachelor of Science, Business Management
Regions Financial Corporation April 2005 - Present
GTE Financial February 2003 - March 2005
Hudson United Bank December 2001 - December 2003
Fleet Financial August 1987 - December 2001
Skills
Finance, Management, Analysis, Loans, Payroll, Access, Cash Flow, Time Management, Treasury Management, Lines Of Credit, Deposits, Payments
Education
Monmouth University 1992 — 1996
Master of Business Administration (MBA), Finance, 3.88
St Thomas Aquinas College 1971 — 1975
Bachelor's degree, Spanish/Education, 3.9
GTE Financial June 2002 - Present
Skills
Banking, Fraud, Mortgage Lending, Consumer Lending, Risk Management, Credit, Integration, Retail Banking, Financial Services, Loans, Underwriting, Credit Analysis, Insurance
Education
College of DuPage
GTE Financial November 2000 - Present
Skills
Policy, System Administration, Human Resources, Recruiting, Employee Relations, Onboarding, Benefits Administration, Positive Personality, Outstanding..., Payroll, Training, Customer Service, Leadership, HRIS, Interviews, Employee Benefits, New Hire Orientations, Performance Management, Talent Management, Time Management, Deferred Compensation, Succession Planning, Talent Acquisition
Education
Radford University 1995 — 1998
BS, Elementary Education
GTE Financial 2011 - Present
The Depository Trust & Clearing Corporation 2009 - 2011
GTE Federal Credit Union 2003 - 2009
Invesco US 2000 - 2003
Education
University of Central Florida
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
University of Denver
Master of Business Administration (M.B.A.)
GTE Financial October 2006 - Present
St. Petersburg General Hospital 2001 - 2005
Robey-Barber Insurance Services 1996 - 2000
Central Park Lodges 1992 - 1996
Skills
Accounting, GAAP, Auditing, Financial Accounting, Financial Analysis, Financial Reporting, Banking, Microsoft Excel, Finance, Budgets, PowerPoint, Training, Strategic Planning, Access, Accounts Payable, Payroll, Strategic Financial..., Insurance, Management
Education
University of Florida
Bachelor of Science, Accounting
TBTLA Tampa Bay Technology Leadership Association January 2015 - Present
GTE Financial September 2012 - Present
Boeing Employees Credit Union 1997 - Present
BECU July 1997 - August 2012
BECU/Boeing Employees' Credit Union 1997 - August 2012
Seattle University 2007 - 2009
American President Lines June 1986 - July 1997
APL 1986 - 1997
Skills
Program Management, Leadership, Management, Vendor Management, Project Management, Risk Management, CRM, Analysis, Training, Start-ups, Process Improvement, Project Planning, SDLC, IT Management, Cross-functional Team..., Team Building, Business Analysis
Education
Seattle University 2007 — 2009
MBA, Leadership Executive MBA (L-EMBA)
GTE Financial March 2014 - Present
Bank of America October 2008 - March 2014
Southern Auto Finance Co July 2006 - September 2008
United Auto Credit Corp April 2002 - June 2006
Ford Motor Credit Company January 1997 - April 2002
Skills
Branch Management, Consumer Lending, Compliance Audits, Credit, Credit Analysis, Loan Origination, Underwriting, Quality Auditing, Lines Of Credit, Customer Satisfaction, Banking, Small Business Lending, Loans, Commercial Banking, Mortgage Lending, Commercial Lending, Asset Based Lending, Treasury Management, Cross Selling, Retail Banking, Credit Risk, Relationship Management, Mortgage Banking, Portfolio Management
Education
Nova Southeastern University 2000 — 2005
MBA, Business
Queens College 1992 — 1997
BA, PSYCHOLOGY
GTE Financial October 2011 - June 2014
The Law Offices of Daniel Consuegra July 2010 - October 2011
Global Recruiters Network (GRN) March 2008 - November 2008
BB&T Equipment Finance September 2004 - February 2008
BB&T Equipment Finance 2004 - 2008
Automotive Finance Company (AFC) 2002 - 2004
Chrysler Financial 1997 - 2001
Sentry Insurance 1995 - 1997
Green Tree Servicing 1993 - 1995
Northeast Transportation and Repossession 1992 - 1993
Skills
Loss Mitigation, Credit, Banking, Loans, Customer Service, Finance, Consumer Lending, Financial Analysis, Negotiation, Sales Management, Vendor Management, Account Management, Process Improvement, New Business Development, Marketing, Credit Risk, Strategic Planning, Microsoft Office, Mediation, Contract Negotiation, Risk Management, Portfolio Management, Leadership, Credit Analysis, Sales
Education
Pasco-Hernando State College 2015 — 2017
Bachelor of Applied Science (BASc), Operations Management and Supervision
Hillsborough Community College 2012 — 2015
AS Paralegal Studies, Legal Assistant/Paralegal, 3.5
United States Air Force Community College 1987 — 1989
AS, Industrial Security
GTE Financial October 2012 - Present
Citi February 2003 - October 2012
Medco October 2001 - February 2003
Capital One July 1996 - October 2001
Skills
Customer Relations, Customer Service, Access, Outlook, PowerPoint, Banking, Process Improvement, Quality Management, Coaching, Call Centers, Management, Microsoft Excel, Call Center, Professional Mentoring, Employee Engagement, Leadership, Risk Management, Customer Satisfaction, Training
Education
University of South Florida 1995 — 1996
Mass Communications
Hillsborough Community College 1990 — 1993
AA, General Studies
GTE Financial July 2010 - Present
GTE Federal Credit Union 1990 - 2008
Skills
Banking, Credit, Financial Analysis, Risk Management, Loans, Strategic Planning, Asset Managment, Financial Reporting, Finance, Accounting, Auditing, Financial Risk
Education
University of South Florida 1982 — 1985
BA, Accounting & MIS
LT03
Accenture August 2014 - Present
GTE Financial March 2005 - May 2014
Bank of America March 1994 - November 2004
Skills
Mortgage Lending, Loan Origination, Underwriting, Loans, Mortgage Underwriting, Portfolio Management, Asset Management, Banking, Credit, Training, Loan Servicing, Sales, Loss Mitigation, Process Improvement, Business Development, Consumer Lending, Risk Management, Leadership
Education
Hollins University 1994 — 1996
B.A, Economics with a Business Concentration
St Thomas Aquinas
GTE Financial March 2011 - Present
Lendmark Financial Services June 2009 - January 2011
Bank of America February 2009 - June 2009
CitiFinancial June 2001 - January 2009
T.I.C. Enterprises August 2000 - May 2001
Hughes Supply March 1996 - June 1999
Skills
Finance, Contract Negotiation, Management, Credit, Consumer Lending
Education
University of North Florida 1996 — 2000
B.B.A, Business Administration
CGI September 2008 - Present
CGI June 2006 - September 2008
GTE Financial June 2005 - March 2006
Tinker Federal Credit Union 2002 - 2005
Tinker Federal Credit Union 2002 - 2005
Skills
Performance Management, Training, People Development, People Management, Microsoft Office, Leadership, Continuous Improvement, Technical Writing, Regulatory Compliance, Compliance Program..., Project Management, Training Course..., Public Speaking, Event Planning, E-Learning, Blended Learning, Adobe Creative Suite, Camtasia, Process Improvement, Customer Service
Education
University of Oklahoma 2001 — 2005
Bachelor of Arts (B.A.), Political Science and Government
Dr Sears L.E.A.N. Coach November 2013 - Present
Troy Surgicare August 2011 - Present
Penn State University 2007 - Present
Delphi 2000 - 2008
Nationwide Insurance July 1999 - June 2001
Wadley Regional Medical Center June 1998 - July 1999
GTE Financial July 1994 - June 1998
Skills
Six Sigma, Customer Service, Program Management, Vendor Management, Team Building, Social Media, Microsoft Office, Business Process, Security, Student Leadership, Leadership, Management, Team Leadership, Training, Project Planning, Leadership Development, Change Management, Project Management, Process Improvement, System Administration, Human Resources, Public Speaking, Employee Relations
Education
Penn State University 2006 — 2011
Bachelors/Masters, Science, Minor English
MCCC
GTE Financial February 2015 - Present
Busch Gardens and Adventure Island June 2011 - February 2015
SeaWorld Parks & Entertainment March 2004 - June 2011
SeaWorld San Antonio July 1997 - March 2004
BUSCH GARDENS/WATER COUNTRY USA 1994 - 1997
Skills
HRIS, Management, Employee Relations, Human Resources, Event Management, Leadership, Customer Service, Onboarding, Deferred Compensation, Succession Planning, Talent Management, Strategic Planning, Change Management, Event Planning, FMLA, Team Building, Training, Organizational...
Education
The University of Texas at San Antonio 2000 — 2002
MBA
GTE Financial July 2010 - Present
Prime Alliance Solutions, Inc. 2000 - 2013
BECU August 1995 - July 2010
Boeing Employees Credit Union 1995 - July 2010
Keys Federal Credit Union October 1992 - August 1995
Skills
Executive Management, Strategic Planning, Mortgage Lending, Loans, Credit, Risk Management, Banking, Process Improvement, Financial Services, Business Development, Portfolio Management, Team Building, Mergers & Acquisitions, Commercial Lending, Loan Origination, Credit Analysis, Underwriting, Financial Analysis, Customer Service, Visionary, Leadership, Finance, Management, Real Estate, Passion to Succeed, Sales, New Business Development, Strategic Financial..., Change Management, Credit Unions, Sales Management, Negotiation, Vendor Management, Business Planning, Investments
Education
Hofstra University 1969 — 1974
BA, Economics, English
GTE Financial July 1986 - Present
Education
Florida State University - College of Business 1982 — 1985
BS, Marketing Communications
GTE Financial October 2013 - June 2015
Audi of America August 2011 - February 2013
Audi of America July 2006 - August 2011
TAC Automotive July 2005 - April 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Research, Windows, Outlook, Budgets, Strategic Planning, Negotiation, Editing, Sales, Inventory Management, Forecasting, Vehicles, Marketing, Business Planning, Parts, Customer Satisfaction, Warranty, Coaching, Automotive, Purchasing, Dealer Management, Automotive Aftermarket, Continuous Improvement, Dealers, Automobile, Business Strategy, Retail, Management, Aftersales
Education
Florida International University - College of Business 2006 — 2008
Bachelor of Arts (BA), International Business
GTE Financial May 2011 - Present
GTE Financial November 2007 - May 2011
GTE Financial February 1999 - November 2007
Skills
Credit, Loans, Finance, Banking, Risk Management, Consumer Lending, Time Management, Credit Analysis, Coaching, Financial Analysis, Underwriting, Credit Unions, Account Management, Loan Origination, Financial Services, Customer Service, Management, Leadership, Team Building
Education
University of South Florida 2005 — 2009
Continuing Education, Managment and Leadership
GTE Financial 2007 - Present
CP Ships 2004 - 2007
Florida Lift Systems 1997 - 2004
Skills
Financial Analysis, Banking, Asset Management, GAAP, Auditing, Investments, Financial Statements, Forecasting, Strategic Planning, Accounting, Financial Modeling, Leadership, Financial Reporting, Management, Finance, Internal Controls, Team Building, Risk Management, CPA, Strategic Financial..., Microsoft Office, Process Improvement, Financial Risk, Portfolio Management, Account Reconciliation, Financial Services, General Ledger, Accounts Payable, Analysis, Cash Flow, Loans, Internal Audit, Insurance, Executive Management, Financial Accounting, Budgets, Mortgage Lending, Sarbanes-Oxley Act, Microsoft Excel, Change Management
Education
University of South Florida 1994 — 1995
Accounting
University of Denver
BSBA, Finance
DriveTime July 2014 - Present
GTE Financial July 2012 - June 2014
Florida Career College November 2009 - July 2012
University of Phoenix July 2008 - November 2009
Skills
Student Financial Aid, CampusVue, Microsoft Excel, Accounts Receivable, Customer Service, Higher Education, Finance, Staff Development, Microsoft Office, PowerPoint, Microsoft Word, Access, Outlook, Research, Public Speaking, Management, Coaching, Leadership, Budgets, Financial Analysis, Banking, Visio, Sales, Recruiting, Team Building, Customer Satisfaction, Risk Management, Training, Credit, Teamwork, Analysis, Process Improvement, Strategic Planning, Insurance, Leadership Development, Team Leadership, Time Management, Operations Management, Performance Management, Interviews, Conflict Resolution, Vendor Management, Employee Training
Education
University of Cincinnati 1997 — 2003
GTE Financial April 2015 - Present
Alliant Credit Union April 1998 - Present
Alliant Credit Union April 1998 - Present
Skills
Financial Analysis, Account Reconciliation, Financial Reporting, Financial Accounting, Finance, Banking, Cash Management, General Ledger, Financial Planning, Accounts Payable
Education
Northeastern Illinois University 2001 — 2004
Bachelor of Science (BS), Accounting and Finance
Northeastern Illinois University
Bachelor of Science (BS), Accounting
Sherwin-Williams Paints June 2015 - Present
Sherwin-Williams Paints September 2014 - June 2015
Port Orleans French Quarter Resort July 2009 - August 2014
GTE Financial September 2013 - May 2014
Apple July 2012 - September 2013
Cystic Fibrosis Foundation August 2010 - December 2010
Skills
Social Networking, Management, Customer Service, Training, Marketing, Facebook, Volunteer Management, Photography, Photoshop, Sales, Social Media, PowerPoint, Microsoft Excel, Microsoft Word
Education
Southeastern University 2007 — 2010
Bachelor’s Degree, B.S. Communications; Minor Business
Kohl's Department Stores November 2013 - Present
Tampa Bay Federal Credit Union August 2011 - August 2013
Pinellas County Schools August 2006 - August 2011
Dunedin High School Band Boosters August 2009 - August 2010
Dunedin Highland Middle School Band Boosters 2009 - June 2009
Pinellas County Schools October 2003 - June 2006
GTE Financial November 1999 - February 2002
Marion County Credit Union October 1996 - November 1999
Tampa Bay Federal Credit Union October 1990 - December 1996
Tampa Bay Federal Credit Union December 1994 - September 1996
Skills
Finance, Leadership, Financial Analysis, Budgets, Microsoft Excel, Software Documentation, Analysis, Training, Loans, Management, Accounting, Marketing, Outlook, Credit, Credit Risk, Sales, Customer Service, Teamwork
Education
Florida State University
Bachelor's degree, Economics
St. Petersburg College
Associate of Arts (AA), Economics
TriNet September 2013 - Present
GTE Financial November 2012 - September 2013
SOI June 2006 - October 2012
Paychex June 2002 - September 2005
Skills
PHR, Human Resources, PEO, Payroll, Employee Benefits, Onboarding, Recruiting, New Hire Orientations, New Hire Paperwork, Customer Service, Manage Client..., Client Relations Skills, Talent Management, HRIS, ADP Payroll, Employee Relations, Employee Handbooks, FMLA, SPHR, Benefits Administration
Education
University of North Florida 1989 — 1998
Bachelor's degree, Psychology
University of North Florida 1989 — 1998
Bachelor's degree, Psychology
First Guaranty Mortgage Corporation® August 2015 - Present
GTE Financial October 2014 - August 2015
JC3 & Associates October 2013 - October 2014
Residential Finance April 2013 - August 2013
Fifth Third Bank November 2012 - April 2013
Universal American Mortgage Corporation April 2012 - October 2012
Bank of America March 2009 - February 2012
JPMorgan Chase October 1996 - December 2008
Skills
Underwriting, Credit, Loans, Mortgage Lending, Mortgage, FHA, Research, Analysis, Marketing Concepts, Professional Networking, Writing Skills, Corporate Communications, Attention To Detail, Development Of Policies, Procedures Manuals, Federal Regulations, Compliance, Auditing, Evaluation, Customer Relations, Training & Development, Management, Financial Risk, Mortgage Banking, Loan Origination, Residential Mortgages, Customer Service, Mortgage Underwriting, Refinance, Marketing, Credit Analysis, Banking, Consumer Lending, Loss Mitigation, USDA, Mortgage Servicing, Loan Servicing, Training, Relationship Management, Credit Risk, Interviews, Financial Analysis, VA loans, FHA financing, Coaching, Team Building, Real Estate, Investment Properties, Foreclosures, Fraud
Education
DeVry University 2003 — 2007
Bachelors, Business Management/Marketing
The Ohio State University 1993 — 1995
Bachelor of Arts, Pre-law
SECU August 2013 - Present
GTE Financial August 2011 - July 2013
CO-OP Financial Services May 2007 - June 2011
Skills
Loans, Banking, Credit
Education
University of Maryland University College 2014 — 2015
Tarrant County College 2005 — 2008
Associate of Arts (A.A.)
GTE Financial November 2014 - Present
GTE Financial June 2013 - October 2014
Citi June 2012 - March 2013
Ohio Department of Transportation November 2009 - April 2012
Ohio Department of Transportation July 2007 - October 2009
Ohio Department of Transportation September 2005 - June 2007
Skills
Microsoft Access, Microsoft Excel, Visual Basic for..., Economics, Microsoft Word, Analysis, Data Analysis, Teamwork, Contract Management, Financial Reporting, Access
Education
The Ohio State University 2001 — 2005
Bachelor of Business Administration (BBA), Economics
Passed Level II of the CFA Program
PSCU Financial Services July 2006 - Present
GTE Financial May 2003 - July 2006
Skills
Banking, Financial Services, Process Improvement, Business Analysis, Vendor Management, SharePoint, SDLC, Risk Management, Visio, Analysis, Software Documentation, Loans, Mortgage Lending, Portfolio Management
Education
St. Petersburg College 2012 — 2015
Associate of Science (AS), Computer/Information Technology Administration and Management
Armwood High School 1984 — 1987
Bruton Memorial Library February 2015 - Present
Tampa-Hillsborough Public Library Cooperative December 2013 - February 2015
Tampa-Hillsborough County Public Libary March 2013 - December 2013
Gallagher Keenan, P.A. December 2007 - December 2013
Tampa History and Genealogy Library November 2012 - March 2013
Nelson Poynter Memorial Library March 2012 - November 2012
GTE Financial July 2006 - December 2007
GEICO 2003 - August 2005
GEICO 2001 - 2003
GEICO June 1998 - 2001
Skills
Research Information, Reference, Presentations, Presentation Design, Communication, Information Search, Supervisory Experience, Office Management, Train Employees, Microsoft Office, HTML, Customer Service, Cataloging, Library Management, Digitization, Archives, Archival Research, Genealogy, Family History
Education
University of South Florida 2010 — 2012
Master of Library & Information Science (MLIS), Library and Information Science, Graduate Degree
University of Virginia 1994 — 1998
Bachelor's degree, History
PSCU June 2009 - Present
GTE Financial September 2004 - June 2009
BI-LO Winn Dixie Stores July 1998 - January 2006
Education
Florida State University - College of Business 2000 — 2004
Bachelor's degree, Hospitality Administration/Management
Maine-iac Maple September 2012 - Present
Bateman Partners February 2011 - Present
GTE Financial September 2003 - September 2009
Skills
Management, Customer Service, Banking, Microsoft Excel, Credit, Loans
Education
Kaplan University-Maine Campus
Associate's degree, Accounting
Bank of America November 2011 - Present
GTE Financial July 2005 - August 2011
Skills
Microsoft Office, Customer Service, Organization Skills, Employee Training, Qualitative Research, Bilingual - Fluent in..., Sales
Education
Baruch College, City University of New York (CUNY) 2014 — 2016
Bachelor's degree, Accounting
Hillsborough Community College
Associate's degree, Business Administration and Management, General