LinkActiv Company
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LinkActiv Employees
LinkActiv July 2014 - Present
Professional Services (As an independent contractor) June 2012 - Present
Oficina del Procurador del Paciente December 2010 - July 2014
San Jorge Children's Hospital August 2011 - December 2011
Oficina del Procurador del Paciente May 2011 - July 2011
Open Mobile PR October 2007 - December 2010
Skills
Training Delivery, Psychometrics, Employee Wellness, Organizational..., Protocol Design, Investigative Research, Team Building, Workshop Development, Talent Management, Competency Based..., Structured Interviews, Bilingual, Written & Oral..., Multi Tasking, Interviewing Skills, Employee Training, Customer Service, Training, Conflict Resolution, Career Development, Workshop Facilitation, Organizational..., Succession Planning, Employee Engagement, Organizational Learning, Coaching, Leadership Development
Education
Pontificia Universidad Católica de Puerto Rico 2013 — 2016
Doctor of Philosophy (PhD), Industrial and Organizational Psychology
Carlos Albizu University - San Juan Campus 2009 — 2012
Master of Science (M.S.), Industrial and Organizational Psychology
Universidad de Puerto Rico 2000 — 2005
Bachelor of Arts (B.A.), Psychology
International Meal Company January 2015 - Present
International Meal Company January 2015 - Present
LinkActiv November 2013 - September 2014
Laboratorio Clinico del Hospital Pava Santurce June 2013 - August 2013
Inmuno Reference Laboratory September 2009 - July 2013
Caribbean Medical Testing July 2008 - September 2008
Skills
Healthcare, Clinical Research, Hospitals, Medicine, Medical Education, Healthcare Management, Infectious Diseases, Public Health, Healthcare Information..., Clinical Trials, Oncology, Medical Terminology, HIPAA, Epidemiology, Pediatrics, Asistencia sanitaria, Docencia médica, Enfermedades infecciosas, Gestión sanitaria, Hospitales, Investigación clínica, Medicina, Microsoft Office, Oncología, Planificación..., Salud pública, Sanidad y TIC, Servicio de atención al..., Terminología médica, Customer Service, Ensayos clínicos, Oratoria, Strategic Planning, Microsoft Excel
Education
Antilles School of Technical Careers 2002 — 2002
Ninguno, Técnico quirúrgico
Interamerican University in Puerto Rico
Bachelor, Biotecnología
Linkactiv June 2014 - Present
Luxottica Group October 2013 - January 2014
Hotel Miramar June 2013 - October 2013
US Army January 2012 - January 2013
Skills
Sales, Communication, Customer Satisfaction, Social Entrepreneurship, Customer Service, First Aid, Military, Security Clearance, Military Experience, Army, Weapons, Military Training, Counterterrorism, Tactics, Firearms, Combat, Marksmanship, Leadership, Police, Critical Thinking, Microsoft Word, Training, Microsoft Office, Cashiering, Spanish, Time Management, PowerPoint, English, Teamwork, Budgets, Retail, Windows, Social Networking, Program Management, Microsoft Excel, Event Management, Problem Solving, Inventory Management, Policy, Teaching, Troubleshooting, Management, Project Planning, Leadership Development, Strategic Planning, Negotiation
Education
University of Puerto Rico-Rio Piedras 2009 — 2016
Two years of collage (no degree), Accounting and Finance
Universidad de Puerto Rico
Accounting and Finance
LinkActiv April 2010 - Present
Catalyst Rx February 2009 - April 2010
Guardiola-Diaz Agency October 2008 - February 2009
Allied Waste April 2007 - October 2008
Assurant Solutions November 1999 - November 2003
Skills
Customer Service, Call Centers, Management, Leadership, Project Management, Process Improvement, Strategic Planning, Telecommunications, Analysis, Marketing, Financial Analysis, SharePoint, Financial Reporting, Accounting, Program Management, Team Leadership, Operations Management, Teamwork, Coaching, Team Management, Change Management, Training, Vendor Management, Strategy, Team Building, Recruiting, Counseling Psychology, Individual Counselling, Employee Training, Leadership Development, Customer Satisfaction, Account Management, Customer Retention, Customer Experience
Education
University of Michigan
Bachelor of Arts (BA), Psychology
University of Phoenix
Master's degree, Marriage and Family Therapy/Counseling
LinkActiv December 2014 - Present
Independent March 2014 - Present
inlingua Puerto Rico September 2007 - August 2014
Aerostar September 2013 - June 2014
Berlitz August 1994 - December 2000
Periódico El Barrio February 1992 - August 1993
Skills
Translation, Writing, Graphics, Training, Social Media, Editing, Interviews, Newsletters, Marketing Communications, Copywriting, Photography, Books, Public Speaking, Publications, Creative Writing, Training Delivery, Teaching English as a..., Research, Copy Editing, Intercultural Training, Journalism, Spanish, English, Advertising, Teaching, ESL
Education
American University of Puerto Rico 1985 — 2018
Teaching English as a Second or Foreign Language/ESL Language Instructor
Aon May 2014 - Present
Walmart October 2012 - March 2014
Walmart March 2012 - October 2012
University of Puerto Rico August 2009 - May 2012
SHRM - UPR Rio Piedras Student Chapter June 2011 - April 2012
LinkActiv November 2011 - December 2011
Force Temporary Services, Inc. May 2011 - October 2011
Force Temporary Services March 2011 - April 2011
Boys & Girls Club of PR January 2008 - May 2008
Skills
Microsoft Office, Public Speaking, Accounting, Human Resources, Teamwork, Staff Development, Management, Employee Relations, Organizational..., Recruiting, Leadership Development, Talent Acquisition, Talent Management, Spanish, PowerPoint, Time Management, Training, Leadership, Performance Management, Coaching, Interviews, Employee Training, English, Team Leadership, Microsoft Excel, Customer Service, Analysis, Social Networking, Microsoft Word, Employee Engagement, Organizational..., Hiring, Event Planning, Strategic Planning, Team Building, Outlook, Budgets, Research, Marketing, Employee Benefits, Employment Law, HR Policies, HRIS, Event Management, Supervisory Skills, Business Planning, HR Consulting, Fundraising, Personnel Management, Onboarding
Education
University of Puerto Rico-Rio Piedras
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Puerto Rico-Rio Piedras 2008 — 2013
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General, 3.64 Magna Cum Laude
José Campeche High School 2005 — 2008
High School Diploma, Accounting Clerk
LinkActiv January 2014 - Present
The Walt Disney Company May 2012 - January 2013
Industrias Feliciano Aluminum INC 2009 - 2011
Education
Universidad de Puerto Rico
Psychology
LinkActiv September 2008 - Present
Skills
Marketing Communications, Marketing Strategy, Digital Marketing, Direct Marketing, Business Development, New Business Development, Social Media Marketing, Advertising, Integrated Marketing, Mobile Marketing, Sales Management, CRM, Leadership, Marketing, Marketing Management, B2B, Corporate Communications, Product Management, Sales Operations, Direct Sales, Operations Management, Marketing..., Market Research
Education
University of Phoenix 2005 — 2008
Master's degree, Global Management
Louisiana State University 1998 — 2000
Bachelor of Business Administration (BBA), Marketing
Breeze Ever Clothing Line June 2015 - Present
Caribbean Postal Customer Council April 2014 - 2015
Medical Card System Inc. February 2010 - October 2014
LinkActiv January 2001 - February 2010
Verizon Wireless February 1999 - January 2001
Walt Disney World March 1997 - February 1999
Skills
Microsoft Office, Leadership, Marketing, Advertising, Customer Service, Strategic Planning, Microsoft Excel, Marketing Strategy, Management, Social Media Marketing, Microsoft Word, Teamwork, Marketing Communications, Communication, Marketing Management, Public Relations, Employee Relations, Human Resources, Sales Management
Education
Universidad del Sagrado Corazón 2011 — 2013
Master's degree, Public Relations/Image Management
Universidad Del Este 2007 — 2009
Bachelor of Business Administration (BBA), Marketing
LinkActiv January 2014 - Present
LinkActiv August 2013 - January 2014
Axesa Servicios de Informacion, S. en C. December 2012 - May 2013
Open Mobile PR January 2011 - December 2012
Doral Bank April 2010 - January 2011
Centennial Wireless May 2004 - January 2009
Sprint November 2003 - May 2004
Skills
Customer Retention, Training, Human Resources, Management, Coaching, Quality Assurance, Creative Problem Solving, Marketing, Social Media Marketing, Change Management, Advertising Sales, Customer Service, Sales, Organizational..., Innovation Development, Microsoft Office, Leadership, Social Media, Microsoft Excel, Call Centers
Education
Universidad Central de Bayamón 2011 — 2015
Bachelors Degree in progress, Human Resources Management/Personnel Administration, General
LinkActiv December 2013 - Present
Subway April 2013 - December 2013
Skills
Customer Service, English, Windows, Photoshop, Public Speaking, Strategic Planning, Teamwork, Social Networking, Social Media, Team Leadership, Data Entry, Social Media Marketing, Advertising, Data Analysis, Public Relations, Illustrator, Administrative..., Project Planning, Creative Writing, Marketing, Graphic Design
Education
University of the Sacred Heart, Puerto Rico 2013 — 2015
Advertising, Creative and Business
Universidad Autónoma de Santo Domingo 2008 — 2013
Advertising, Creative
APS Healthcare May 2014 - Present
Atento - Puerto Rico January 2012 - May 2014
Oficina de Gerencia de Permisos (OGPe) April 2011 - December 2012
LinkActiv February 2004 - April 2011
Skills
Customer Service, Human Resources, Employee Training, Marketing Strategy, Event Planning, Event Management, Microsoft Excel, Training, Team Building, Strategic Planning, Public Speaking, Microsoft Office, Leadership, Fulfillment Services, Corporate Events, Corporate Social..., Psychology, Corporate Communications, Training Delivery, Training & Development, Multi-Cultural Team..., Organizational Culture, New Hire Orientations, New Hire Training, Operational Planning, Operations Management, KPI Reports, KPI Implementation, Contact Center..., Contact Center..., Customer Relations, Customer Experience, Provider Relations, Provider Enrollment, Mental Health, Management, Teamwork
Education
Carlos Albizu University - San Juan Campus 2007 — 2010
Master’s Degree, Industrial and Organizational Psychology
Universidad Metropolitana - San Juan Campus 2004 — 2007
Bachelor’s Degree, Psychology, 3.50
University of Puerto Rico-Bayamon 2002 — 2004
Associate’s Degree, Marketing
VidaMax July 2015 - Present
Chulerias Bebe June 2013 - July 2015
LinkActiv May 2010 - July 2015
Skills
Higher Education, Adult Education, E-Learning, Educational Technology, Educational Leadership, Curriculum Development, Curriculum Design, Staff Development, Distance Learning, Teaching, Instructional Design, Student Affairs, Instructional Technology, Admissions, University Teaching, Teacher Training, Elementary Education, Enrollment Management, Research, Public Speaking, Customer Service, Sales
Education
New Horizons 2010 — 2010
Course, Project Management, Complete Course
University of Puerto Rico-Rio Piedras 1999 — 2007
Bachelor of Arts (B.A.), Drama Education, Bachellor
LinkActiv June 2010 - Present
ECONET Consulting Group November 2001 - May 2010
Puerto Rico Manufacturers Association 2004 - 2006
Puerto Rico Tourism Company 2002 - 2004
Borschow 1998 - 2001
Gillette 1997 - 1998
Kimberly-Clark 1993 - 1997
GTECH Latin America 1989 - 1993
Skills
Executive Management, New Business Development, Operations Management, Marketing Management, Marketing Strategy, Sales Management, Leadership, Business Development, Entrepreneurship, Strategic Planning, Budgets, Management, Marketing, Management Consulting, CRM, Business Planning, Negotiation, Strategy, Project Management, Project Planning, Sales, Competitive Analysis, Mergers & Acquisitions, Integrated Marketing, Consulting, Cross-functional Team..., Business Strategy
Education
Inter-American University of Puerto Rico-Metropolitan Campus 1988 — 1990
MBA, Finance & Intl Marketing
Inter-American University of Puerto Rico-Metropolitan Campus 1984 — 1987
BA, Finance
Colegio San Antonio 1976 — 1982
High School, HS
Millennium Consulting August 2015 - Present
LinkActiv August 2015 - August 2015
ACT-1 Personnel Services May 2014 - July 2015
EduK Group December 2013 - April 2014
Nexvel Consulting, LLC January 2013 - May 2013
Brenda Marrero & Associates March 2012 - June 2012
CR Bard August 2011 - February 2012
Skills
Recruiting, Technical Recruiting, Sourcing, Employee Relations, Talent Acquisition, Talent Management, Interviews, Onboarding, Applicant Tracking..., Human Resources
Education
Universidad de Puerto Rico 2008 — 2013
Bachelor's degree, Psychology/Human Resources Management, 3.40 GPA Cum Laude
LinkActiv December 2014 - Present
Wireless Group Claro Dealer May 2012 - April 2014
Peggy & Jerry's pinchos October 2011 - February 2012
Vocational Ana Delia Flores Santana August 2008 - May 2011
Skills
Sales, Negotiation, Account Management, Marketing
Education
Universidad Politécnica de Puerto Rico 2011 — 2019
Bachelor of Applied Science (B.A.Sc.), Mechanical Engineering
Booking.com June 2015 - Present
LinkActiv July 2014 - Present
Del Este Trading May 2012 - December 2012
Skills
Customer Service, Polyglot, Microsoft Office, Retail, Microsoft Excel, Microsoft Word, Interpreting, Simultaneous..., Teamwork, Punctuation, English, English to Spanish, Spanish Translation, Italian, French, Spanish, Sales
Education
University of Puerto Rico-Rio Piedras 2011 — 2015
Bachelor’s Degree, Foreign Languages and Literatures, General
University of Puerto Rico-Rio Piedras 2009 — 2015
Bachelor’s Degree, Cultural Anthropology, Bachelors
LinkActiv October 2009 - Present
Skills
Customer Service, Team Building, Microsoft Excel, Project Planning, Microsoft Word, Microsoft Office, Access, Training, Strategic Planning, Team Management, B2B, PowerPoint, Forecasting, Budgets, Analysis, Program Management, Operations Management, Management, Coaching, Teamwork, Process Improvement
Education
American University of Puerto Rico
Bachelor of Business Administration (B.B.A.), Accounting
ACE Insurance Company February 2015 - Present
Metro Bikes Puerto Rico September 2013 - Present
ACE Insurance Company April 2012 - February 2015
LinkActiv February 2010 - March 2012
Skills
Account Management, B2B, Direct Marketing, Business Planning, Sales Support, Business Development, Marketing, CRM, Brand Development, Strategic Planning, Marketing Communications, Team Management, Entrepreneurship, Social Media Marketing, Market Planning, Management, Customer Service, Strategy, Marketing Strategy, Microsoft Office
Education
University of Phoenix 2015 — 2016
Master of Business Administration (M.B.A.), Project Management
Universidad del Sagrado Corazón 2007 — 2011
Bachelor's Degree, Communications and Marketing