Centennial Wireless
Industry: Telecommunications company
DescriptionCentennial Communications and its subsidiaries provided wireless and broadband telecommunications services to wireless telephone subscribers in the United States, Puerto Rico, and the U.S. Virgin Islands. Headquarters: Wall Township, NJ Founded: 1988 Number of employees: 3,400 (2008) Defunct: 2009 Subsidiaries: CENTENNIAL PUERTO RICO OPERATIONS CORP, Parent organization: AT&T Mobility
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Centennial Wireless Employees
Bishop Baraga Film Festival August 2012 - Present
LDR Integrated Solutions July 2013 - Present
Forest Hills Northern High School October 2011 - September 2013
Universal Wireless August 2008 - July 2013
Centennial Wireless September 2005 - June 2008
Skills
Google Apps, Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Publisher, Public Speaking, Teaching, Tenacious Work Ethic, Project Coordination, Business Analysis, Event Planning, Creative Strategy, Sales Management, Wireless Solutions, Success Driven, Highly Detailed, Motivational Speaking, Highly articulate, Deal Closer, Quick Witted, Problem Solving, Strategic Planning, Business Strategy, Marketing Strategy, Team Building, Team Leadership, Positive Personality, Wireless, Direct Sales, Customer Satisfaction, Customer Retention, Solution Selling, Productivity Apps, M2M, Retail, Deal Closure, Telecommunications, Leadership, Mobile Devices
Education
Grand Valley State University 1999 — 2003
Bachelor of Arts (BA), History (Major) Psychology (Minor)
Ivy Tech Community College October 2013 - Present
AT&T Mobility November 2008 - Present
Centennial Wireless February 2000 - November 2008
Skills
Customer Service, PowerPoint, Research, Editing, Team Building, Event Planning, Event Management, Teamwork, Team Leadership, Coaching, Retail, Data Entry, Social Media, Microsoft Office, Management, English, Windows, Outlook, Teaching, Strategic Planning, Public Relations, Project Planning, Marketing Strategy, Analysis, Photoshop, Inventory Management, Sales, Microsoft Word, Leadership, Business Planning
Education
Indiana Institute of Technology 2010 — 2014
Phd Global Leadership-Academic Administration, Doctoral Student
University of St. Francis 2006 — 2009
Master of Business Administration (M.B.A.), Business Administration and Management, General
Anderson University 1989 — 1994
Bachelor of Arts (B.A.), Communication and Media Studies
T-Mobile April 2014 - Present
SafePocket October 2012 - February 2014
BlackBerry January 2009 - August 2012
Centennial Wireless November 2007 - December 2008
CBS Television Studios October 2006 - April 2007
Warner Bros. February 2005 - October 2006
Motorola April 2000 - February 2005
Skills
Mobile Devices, Product Development, Marketing, Product Management, Strategic Partnerships, Cross-functional Team..., New Business Development, Business Strategy, Strategic Planning, Mobile Strategy, Mobile Payments, Business Development, Product Marketing, Competitive Analysis, Marketing Strategy, Digital Strategy, Program Management, Account Management, Mobile Applications, Digital Marketing, Mobile Marketing, Mobile Technology, Mobile Design, Mobile Advertising, Mobile Internet, Mobile Games, Start-ups, Digital Media, Go-to-market Strategy, Strategy, Telecommunications
Education
Grand Valley State University 1995 — 2000
BS, Computer Science
Grand Valley State University 1995 — 2000
BA, Marketing
Wireless Zone - Verizon Wireless Premium Retailer October 2009 - Present
Centennial Wireless March 2007 - August 2009
Centennial Wireless March 2004 - June 2007
Skills
Wireless, Customer Service, Sales Management, Entrepreneurship, Mobile Devices, Mobile Communications, Business Development, B2B, Marketing, Marketing Strategy, Inventory Management, Customer Retention, Customer Satisfaction, Direct Sales, Management, New Business Development, Sales Operations, Small Business, Advertising, Leadership, Sales
Education
Indiana Institute of Technology 2007 — 2010
Business Administration and Management, General
Carolina West Wireless November 2014 - Present
MTPCS, LLC DBA Cellular One September 2010 - October 2014
MTPCS, LLC DBA Cellular One November 2011 - August 2012
MTPCS, LLC DBA Cellular One September 2010 - November 2011
Centennial Wireless May 2006 - September 2010
Centennial Wireless May 2006 - October 2009
Skills
Project Management, Time Management, Direct Marketing, Web Applications, Sales, Website Development, Website Management, Intranet Strategy, Organizational..., Market Research, Marketing Communications, Marketing Strategy, Change Management, Sales Management, Sales Operations, Customer Retention, Customer Service, Advertising, Team Building, Business Strategy, Data Analysis, Event Management, Financial Analysis, Logistics, Mergers, Microsoft Office, Quality Assurance, Problem Solving, Telecommunications, Team Management, Marketing, Wireless, Mergers & Acquisitions, Account Management, Customer Satisfaction, Mobile Devices
Education
Indiana Wesleyan University 2003 — 2007
BS
NK Exterminating May 2012 - Present
Claro Puerto Rico September 2011 - August 2012
Centennial Wireless March 2002 - May 2011
Skills
Email Marketing, Online Advertising, Direct Marketing, Integrated Marketing, Marketing Communications, Marketing Management, Market Research, Product Marketing, Sales Process, Social Media Marketing, Account Management
Education
American University 2005 — 2007
Bachelor of Business Administration (B.B.A.), Marketing
American university 2005 — 2007
Bachelor's degree, Marketing
American University
Bachelor of Business Administration (B.B.A.), Marketing
AT&T January 2009 - August 2013
Cintas May 2007 - April 2008
Centennial Wireless August 2005 - May 2007
Skills
Customer Service, Highly detail oriented, Organized Multi-tasker, Learning Quickly, Microsoft Office, Outstanding time..., NHA Certified Medical...
Education
Colorado Technical University 2012 — 2013
Associates of Science in Healthcare Administration, Healthcare Administration, 3.65
AT&T Mobility January 2014 - February 2015
Sprint June 2013 - August 2013
AT&T Mobility September 2008 - May 2012
CitiFinancial February 2008 - July 2008
Alltel Wireless October 2006 - February 2008
Centennial Wireless September 2004 - October 2006
Circuit City January 1997 - September 2001
Skills
Team Building, Sales, Leadership, Account Management, Customer Satisfaction, Customer Service, Inventory Management, Team Leadership, Retail, Telecommunications, Merchandising, Customer Retention, Teamwork, Social Networking, Sales Management, Time Management, Marketing, Selling
Education
Art Institute of Pittsburgh 1993 — 1997
Vicksburg High School 1988 — 1991
Diploma, General
Sprint August 2001 - Present
Centennial Wireless 2000 - 2001
Skills
Coaching, Leadership, Management, Sales, Team Leadership, Wireless, Customer Retention, Customer Satisfaction, Direct Sales, Sales Operations, Solution Selling, Telecommunications, Salesforce.com, Selling, Sales Process
Education
Indiana University—Purdue University Fort Wayne 1997 — 2002
BS, Business
Walmart Brazil 2013 - 2014
Walmart China 2011 - 2013
Walmart Chile 2009 - 2011
Walmart Puerto Rico 2007 - 2009
Centennial Wireless 2004 - 2007
AT&T Wireless 2000 - 2004
Skills
Cross-functional Team..., Financial Analysis, Customer Service, Managerial Finance, Leadership, Strategic Planning, Mergers, Budgets, Financial Reporting, Forecasting, Team Building, Corporate Finance, Management, Business Strategy, Strategic Financial..., Team Leadership, Operations Management, Accounting, Sarbanes-Oxley Act, Business Analysis, Internal Controls, Process Improvement, Change Management, Income Statement, Contract Negotiation, Retail, Financial Modeling, P&L Management, International Business, Negotiation, Finance, Business Planning, Project Planning, Strategy, Mergers & Acquisitions, Start-ups, Pricing, Inventory Management, Analysis, Profit, Risk Management, SAP, Cash Flow, Business Process..., Management Consulting, Executive Management, Competitive Analysis, Restructuring, Cash Management, Due Diligence
Education
IE Business School
Master of Business Administration (MBA)
Universidad de Puerto Rico
Bachelor of Business Administration (BBA)
Broadband Dynamics April 2015 - Present
Gannett Digital Marketing Services November 2014 - April 2015
CoStar Group September 2013 - August 2014
CoStar Group February 2013 - August 2013
LoopNet a CoStar Group Company June 2011 - February 2013
LoopNet a CoStar Group Company January 2011 - June 2011
Black Hills Inc. February 2009 - January 2011
Yellowbook USA September 2007 - January 2009
VanDyk Mortgage October 2005 - October 2007
Centennial Wireless January 2005 - February 2006
Skills
Cold Calling, Salesforce.com, Account Management, Lead Generation, B2B, Google Adwords, Microsoft Office, Territory Planning, Portfolio Management, Telecommunications, Training & Development, Staff Mentoring, Continuous Improvement, Sales Operations, Employee Training, Sales, Sales Process, B2B Marketing, Leadership, New Business Development, Advertising, Management, Direct Sales, Start-ups, Recruiting, Social Networking, Selling Skills, Marketing, Commercial Real Estate
Education
Calvin College 1999 — 2003
BA Bus / Communications, Business
Montesano High School 1996 — 1999
Press-Seal Gasket Corp. February 2015 - Present
aXess America, LLC July 2012 - October 2013
AT&T Mobility November 2009 - May 2011
Centennial Wireless December 2008 - July 2010
The Greater Fort Wayne Chamber of Commerce October 1995 - December 2008
IBM Corporation August 1987 - October 1995
IBM Corporation January 1982 - July 1983
IBM Corporation May 1976 - January 1982
Skills
Strategic Planning, Marketing Management, New Business Development, Business Development, Marketing, Product Management, Marketing Strategy, Product Marketing, Strategic Partnerships, Management, Sales, Strategy, Sales Management, Telecommunications, Cross-functional Team..., Solution Selling, Entrepreneurship, Leadership, Direct Sales, Product Development, Start-ups, Competitive Analysis, Sales Operations, Go-to-market Strategy, CRM, P&L Management, Mobile Devices, Executive Management, Account Management, SaaS, Lead Generation, B2B, Business Planning, Sales Process, Selling, Salesforce.com, Business Alliances, Wireless, Customer Retention, Business Strategy, Enterprise Software, Cloud Computing, Vendor Management
Education
Ashland University 1972 — 1976
B.S., Finance, Economics
Upper Arlington High School 1970 — 1972
Holiday Inn Express August 2013 - Present
Centennial Wireless August 2004 - January 2006
Skills
Poet, Essayist, Inspirer, Communication Skills, Musicians, Advocate for Autism, Advocate for Mental..., Front Office, Accounts Payable, Opera, Accounting, Customer Satisfaction, Hospitality Industry, Hotel Management, Management, Process Scheduler
Education
Ashford University 2011 — 2013
Elkhart Central High School 1989 — 1993
H&R Block January 2015 - April 2015
jcpenney October 2012 - January 2013
Filomon Matos, Inc August 1999 - December 2009
Centennial Wireless November 1998 - August 1999
Centennial Wireless August 1998 - November 1998
Skills
Operations Management, Office Management, Sales Management, Customer Service, Customer Satisfaction, Inventory Control, Purchasing, Invoicing, Cash Register, Till Reconciliation, Inventory Management, Sales, Microsoft Word, Pricing, Microsoft Office, Coaching, Logistics, Teamwork, Social Media, PowerPoint, Microsoft Excel, Bilingual English and..., Ethics, Front Office, Process Scheduler, Project Planning, Analysis, Store Management, Marketing, Customer Retention, Team Building, Retail Management, Promotions, Customer Relations, Problem Solving, Word, Scheduling, General Office Duties, Access, Sales Operations, Event Planning, Customer Experience, Income Statement, Profit, Event Management, Recruiting, Outlook, Employee Training, Team Leadership
Education
American InterContinental University 2011 — 2012
Master in Business Administration, Business Management
Pontificia Universidad Católica de Puerto Rico 1990 — 1996
Bachelor in Business Administration, Marketing
PMCS 2009 — 2009
Certificate, Mediation
New Horizon 2001 — 2001
Certificate, Computer Technitian
FAA March 2006 - Present
Centennial Wireless January 1996 - 2006
Skills
Minor in Air Traffic..., CTO, Bilingual, Data Analysis, Data Entry, Organizational..., Community Outreach, Air Traffic Control
Education
Inter American University of Puerto Rico-Bayamon 1995 — 2001
Bachelor's degree, Aviation/Airway Management and Operations
Embry-Riddle Aeronautical University
American Cancer Society April 2014 - Present
American Cancer Society May 2008 - April 2014
American Cancer Society March 2007 - May 2008
OmniSource Corporation August 2005 - February 2007
Winn Dixie Stores July 2004 - August 2005
Indiana Tech February 2002 - June 2004
Centennial Wireless October 2001 - February 2002
Centennial Wireless September 2000 - October 2001
Skills
Advanced Excel, Advanced Powerpoint, Advancedd Word, Siebel, Lexis Nexis, IWave, Hoovers, GGA Donorscape, Foundation Directory, Boolean Logic, Strategic Planning, Tactical Planning, Market Analysis, Demographic Profiling, Prospect Research, Grant Writing, Grant Administration, Grant Coordination, Prospect Qualification, Strategic Prospecting, Office Administration, SWOT analysis, Non-profits, Public Health, Human Services, Confidentiality, Time Management, Organization, Analytics, Professional Experience, Project Management, Fundraising, Major Gift Solicitations, Major Gift Development, Report Writing, Nonprofits, Budgets, Board Development, Volunteer Management, Non-profit..., Training, Marketing, Non-profit Board..., Social Services, Grants, Stewardship, Annual Giving, Proposal Writing, Philanthropy, Leadership
Education
Indiana Institute of Technology 2003 — 2010
BS, Business Administration Management
The Grantsmanship Center 2011 — 2011
The Grantsmanship 5 Day Training, Grant Writing
Popac.. August 2012 - Present
SunCom Wireless June 1999 - October 2008
Centennial Wireless September 1997 - June 1999
Skills
Microsoft Office, Docencia, Servicio de atención al..., Oratoria, Microsoft Excel, Investigación y..., Microsoft Word, Microsoft PowerPoint, Liderazgo, Redes sociales
Education
National University College 2014 — 2015
Master of Business Administration (MBA)
Pontificia Universidad Católica de Puerto Rico 1992 — 1997
Bachelor of Applied Science (B.A.Sc.), Psicología
AEC Partners, LLC January 2015 - Present
Northwestern Mutual Financial Network August 2011 - December 2014
Eventchic LLC July 2011 - December 2014
Designer Events July 2009 - 2011
Neiman Marcus August 2008 - February 2009
Barneys New York February 2006 - July 2008
Edge Advertising July 2007 - September 2007
Centennial Wireless May 2005 - August 2005
TJX July 2003 - January 2005
Skills
Event Management, Management, Event Planning, Marketing, Small Business, Leadership, Budgets, Nonprofits, Strategic Planning, Public Speaking
Education
Howard University 2004 — 2008
BBA, Marketing
Samsung Electronics America June 2015 - Present
AT&T December 2014 - June 2015
ICED Consulting August 2013 - December 2014
Verizon Wireless 2008 - June 2013
Alltel 2006 - 2008
Centennial Wireless 2003 - 2006
Salon Enterprises 2002 - 2003
Best Buy 2000 - 2002
U.S. Vision 2000 - 2000
Skills
Leadership, Customer Retention, Wireless, Performance Management, Team Management, Sales, Training, Marketing, Solution Selling, Business Strategy, Marketing Strategy, Retail, Customer Service, Team Leadership, Mobile Devices, Mobile Technology, Product Marketing, Team Building, Strategy, Coaching, Competitive Analysis, Cross-functional Team..., Forecasting, Recruiting, Sales Operations, Telecommunications, Customer Experience
Education
Grand Valley State University
Behavioral Science, Psychology, Anthropology, Sociology, Criminal Justice
Grand Valley State University
Bachelor of Science Behavioral Science, Behavioral Sciences
Trillium Holdings 2012 - 2014
Orange 2007 - 2011
Centennial Wireless 2000 - 2007
Skills
Human Resources, Employee Relations, Recruiting, Organizational..., Personnel Management, Deferred Compensation, Succession Planning, Performance Management, Microsoft Office, Employee Benefits, Employee Training, Training, Payroll, Project Planning, Management, Job Descriptions, Leadership, Customer Service, Team Building, Benefits Administration, Strategic Planning, Coaching, Negotiation, Team Leadership, HR Policies, Leadership Development, Analysis, Budgets, Employment Law, Labor Relations, Onboarding, New Hire Orientations, System Administration, Talent Acquisition, Program Management, Employee Engagement, Time Management, Change Management, Talent Management, HR Consulting, Bilingual-Spanish, Performance Appraisal, Global HR, Compensation, Recruitment/Retention, Training & Development, Budget Management, Group Presentations, Multicultural Teams, Compensation & Benefits...
Education
Franklin University 2011 — 2012
Certification, SPHR Exam Preparation Course
INTEC 2002 — 2004
Master, Human Resources
PUCMM 1997 — 2002
Degree, Marketing
Fonality March 2012 - Present
BTMF Holdings January 2000 - January 2010
Fanfare Media Works June 1998 - September 2003
Centennial Wireless May 1996 - September 1998
Skills
Sales Management, Business Planning, Credit, Forecasting, B2B, Direct Sales, Sales, Business Development, Program Management, Management, Customer Satisfaction, Solution Selling, Process Improvement, Small Business, Mortgage Lending, Team Building, Customer Service, Customer Retention, CRM, Leadership, Account Management, VoIP, Selling, Loans, Marketing, Training, Telecommunications
Education
Collin County Community College
Bachelor of Business Administration (BBA), Business/Managerial Engineering, 4.0
Ivy Tech Community College
Candidate for Business Administration, Business Management
Richmond Senior High
SquawkTalk Wireless March 2011 - Present
Orlando House of Prayer June 2010 - December 2010
US Census Bureau April 2010 - June 2010
Doulos Ministries January 2009 - December 2009
IPCS September 2005 - December 2008
IPCS September 2005 - December 2008
Centennial Wireless August 2004 - September 2005
TruGreen LandCare February 2004 - March 2004
Skills
Multi-tasked, Customer Service, Sales, Training, Inventory Management, Sales Management, Customer Satisfaction, Microsoft Office, Public Speaking, Telecommunications, Retail, Account Management, Team Building, Management, Marketing, Sales Operations
Education
Centennial Wireless University 2004 — 2004
Certificates, Sales Processes, Wireless Networking & Communications
Bethel College 1998 — 2003
B.A., Bible & Ministry (Pre-Seminary Track)
Bethel College 2001 — 2002
Minor, Computer Applications
Bethel College 1998 — 2002
A.A, Liberal Studies
PPG Industries April 2014 - Present
Allstate September 2011 - January 2013
Enterprise Rent-A-Car May 2007 - June 2011
Menards April 2004 - May 2007
Centennial Wireless September 2001 - April 2004
Skills
Customer Satisfaction, Sales Management, Customer Service, Coaching, Negotiation, Pricing, Customer Retention, Process Improvement, Account Management, Direct Sales, Cold Calling, Strategic Planning, Recruiting, Problem Solving, Customer Acquisition, Cost Management, New Business Development, Coaching & Mentoring, Customer Communications, Creative Solutions, Troubleshooting, Interviews, Team Building, Management
Education
Indiana Wesleyan University 2002 — 2006
Bachelor of Science, Business Management
Chesterton High School 1998 — 2001
IBC
Graphic Design
AT&T Mobility November 2009 - Present
Centennial Wireless May 2007 - November 2009
Education
Indiana University-Purdue University at Indianapolis
Space Walk & Inflatable Zoo January 2011 - Present
Caesars Entertainment Corporation October 2012 - May 2013
Space Walk & Inflatable Zoo January 2011 - August 2012
LifePoint Hospitals September 2008 - January 2011
Centennial Wireless June 2006 - June 2008
TAMB Enterprises June 2005 - July 2006
Ubiquitel June 2003 - June 2005
Nextel Partners July 1999 - June 2003
Skills
Franchise Sales, Talent Acquisition, Recruiting, Strategic Planning, Forecasting, Lead Generation, Marketing, Management, Customer Service, New Business Development, Budgets, Retail, Sales, Sales Management, Sales Operations, Start-ups, Strategy, Team Building, Training
Education
Columbia Southern University
Business Communications
Delgado Community College
University of Louisiana at Lafayette
Dex Media July 2011 - Present
Loud and Clear July 2010 - July 2011
Centennial Wireless January 2007 - January 2010
Pro Exteriors January 2003 - January 2006
Erie Construction 2001 - 2003
Skills
Online Marketing, SEO, SEM, Google Adwords, Marketing, Marketing Strategy, Websites, Sales, PPC Bid Management, Leadership, Online Branding, Search Engine Ranking, Advertising, Small Business, Digital Marketing, Online Reputation..., Lead Generation, CRM Databases, Local Search, New Business Development, Social Media Marketing, Entrepreneurship, Display Advertising, Training, CRM, Cold Calling, Online Advertising, Sales Presentations, Management, Mobile Marketing, Social Networking, Direct Sales, B2B, Account Management, Social Media, Strategic Planning, Public Speaking, Customer Retention, Marketing Management, Facebook, Business Strategy, Marketing for Small..., Marketing for Medium..., Search Advertising, Mobile Web Design, Facebook Fan Page..., Local Marketing, Motivational Speaking, Sales Management
Education
Indiana University-Purdue University at Fort Wayne 2005 — 2010
BA General Studies / Communications, Business Communications, Psychology
Indiana University-Purdue University at Fort Wayne 2010 — 2010
Certificate of Conflict Resolution and Mediation, Sociology
Indiana State University - School of Business 1998 — 2002
Business Administration, Business Administration, and Marketing
UniFirst Corporation March 2014 - Present
Comcast Cable June 2012 - March 2014
AT&T March 2010 - February 2011
Centennial Wireless August 2006 - February 2011
Skills
Customer Retention, Account Management, Direct Sales, Salesforce.com, Sales Process, Sales, Customer Satisfaction, Telecommunications, B2B, Selling, Cold Calling, Customer Service, New Business Development, Sales Management, Sales Operations, Sales Presentations, Team Building, Wireless
Education
Indiana Wesleyan University 2008 — 2010
Bachelor of Arts (BA), Accounting and Finance
Indiana University-Purdue University at Fort Wayne 1999 — 2004
Bachelor's degree, Elementary Education and Teaching
T-Mobile January 2013 - Present
AT&T Mobility April 2008 - September 2012
Centennial Wireless September 2005 - April 2008
Rent-A-Center April 2004 - September 2005
Star Staffing September 2003 - April 2004
Skills
Sales Management, Wireless, Telecommunications, Retail, Account Management, Customer Satisfaction, Solution Selling, Recruiting, Training, Direct Sales, Marketing Strategy, Leadership, Customer Service, Sales, Sales Operations, Sales Process
Education
Davenport University 2005 — 2009
Business Administration, Business Managment
Momentum LLC (US) January 2012 - Present
JTS and Associates March 2011 - January 2012
Wireless Zone June 2010 - March 2011
Centennial Wireless March 2000 - June 2010
Skills
Business Intelligence, Recruiting, Telecommunications, Account Management, Vendor Management, Integration, Management, Change Management, Customer Retention, Process Improvement, Wireless, Interviews, Networking, Negotiation, Direct Sales, Customer Satisfaction, Team Building, Leadership
Education
Indiana Wesleyan University 2001 — 2005
BS, Business Management
Self-employed 2005 - Present
Centennial Wireless April 2000 - September 2002
Bellsouth Mobility November 1999 - April 2000
Skills
Customer Service, Loss Prevention, Computer Software..., Sales, Phone Etiquette, Cleaning Duties, Learning Quickly, Always Willing to Learn, Always Punctual, Cash Register, Cash Management, Multi Tasking, Organization &..., Hair Cutting, Hair Care, Data Entry, Social Networking
Education
University of Louisiana at Lafayette 2013 — 2014
Not yet graduated, Biology, General
Louisiana State University-Eunice 2010 — 2013
Transferred to ULL, Registered Nursing/Registered Nurse
Aveda Institute-Lafayette 2004 — 2005
Cosmetology, Barber/Styling, and Nail Instructor
Atlantic Tele-Network, Inc. January 2012 - Present
Commnet Wireless September 2010 - January 2012
AT&T Mobility November 2009 - August 2010
Centennial Wireless April 2007 - January 2010
Centennial Communications August 2001 - April 2007
Lincoln Financial Group 1999 - 2001
Skills
Wireless, Vendor Management, Operational Support, Telecommunications, CDMA, LTE, Mobile Devices, Cellular Communications, 4G, VoIP, GSM, Product Management, Team Building, Mobile Communications, Mobile Applications, MPLS, Strategic Partnerships, UMTS, SS7, IP, Mobile Technology, Networking, 3G, VAS, Network Design, SMS, WiMAX, M2M, Broadband, Computer Network..., Mobile Internet, SIP, Roaming, Ethernet, EVDO, Wireless Networking, WiFi, Managed Services, Telephony, Unified Communications, Carriers, GPRS, RF, Call Centers, Microwave
Education
Indiana University—Purdue University Fort Wayne 1996 — 1999
BA
Ball State University
yo2go April 2015 - Present
LT Foundations Real Estate August 2011 - Present
Mobile King - AT&T Retailer June 2014 - January 2015
UniFirst Corporation January 2012 - June 2014
AT&T Mobility November 2009 - November 2010
Centennial Wireless September 2004 - November 2009
U.S. Army 2001 - 2004
Cellullar Connection June 2000 - July 2001
D&L Communications- Wireless World 1998 - 2000
Skills
Sales, Customer Satisfaction, Customer Retention, Sales Management, Direct Sales, Recruiting, Outside Sales, Motivation, Leadership, Telemarketing, Business to Business..., Client Rapport, Account Management, Sales Operations, Cold Calling, Sales Process, Building Relationships, B2B, Salesforce.com, Selling Skills, Sales Presentations, Solution Selling, Selling, Training, Management
Education
Ivy Tech Community College 2005 — 2007
Associates, Business Management
Indiana University South Bend 2000 — 2001
Business, Management
Priceline.com Inc April 2011 - Present
Center Pointe Learning Academy December 2009 - May 2010
Centennial Wireless November 2007 - September 2009
Capital Area Head Start January 2009 - August 2009
Macy's September 2006 - January 2008
Southeast Academic Center September 1998 - May 2007
JCPenney's August 2004 - August 2006
Education
University of Phoenix 2011 — 2012
Master's, Criminal Justice
Michigan State University 2006 — 2009
Bachelor, Psychology
Grand Rapids Community College 2004 — 2006
Associates, Psychology
Candice Skinner Real Estate llc January 2015 - Present
Centennial Wireless August 2009 - January 2011
Tri Cities Line-X January 2003 - August 2009
Tri-Cities Line-X April 2003 - July 2009
Agenda LLC August 2000 - January 2003
Getz Recycle Inc. June 1994 - May 1999
Bechtel Power Corporation November 1974 - September 1986
Skills
Management, Team Building, Leadership, Sales, Customer Satisfaction, New Business Development, Retail, Sales Management, Cross-functional Team..., Organizational..., Customer Service, Human Resources, Time Management, Coaching, Wireless, Team Leadership, Telecommunications, Negotiation, Strategic Planning, Sales Operations
Education
Bob Brooks Scool of Real Estate 2015 — 2015
Certificate of completion, Real Estate, 4.0
Hinds Community College 1969 — 1971
Engineering Technology
Hinds Community College
Engineering Technology
Convergence Technologies September 2014 - Present
Bitlomat November 2012 - September 2014
Blue Technology March 2012 - September 2012
ImageStream Internet Solutions, Inc September 2000 - March 2012
Centennial Wireless June 1995 - September 1999
Marathon Oil Corporation June 1989 - June 1995
Skills
Channel Sales, Wireless, VoIP, Cloud Computing, Strategic Partnerships, Wireless Broadband, Solution Selling, Channel, Troubleshooting, Direct Sales, Telecommunications, Managed Services, Sales Management, New Business Development, Internet Services, Account Management, Wireless Networking, Co-location, MBA, Integrity, International Sales, Routers, Network Design, Pre-Sales Technical..., Telecommute, OEM negotiations, OEMs, Distributors, VAR, Network Monitoring Tools, Organization, Trade Shows, International Trade, Microsoft Word, Microsoft Excel, PowerPoint, Open Office, CRM, Open Source, SugarCRM, Decisiveness, Data, Hardware, Software, Outlook, Reseller/VAR Networks, Start-ups, Broadband, WiFi, Networking
Education
Indiana University South Bend 1993 — 1995
Masters of Business Administration, MBA
Wayne State University 1984 — 1988
Bachelor of Science, General Management
Lincoln Financial Group June 2008 - Present
Do it Best Corp. March 2006 - June 2008
Centennial Wireless February 2005 - February 2006
Chely's CyberCafe, Inc. February 2003 - December 2004
Physicians Health Plan April 2003 - September 2004
ADP Dealer Services, Research & Development 1985 - 2002
Pennsylvania Hospital Insurance Company (PHICO) 1982 - 1985
Commonwealth National Bank 1980 - 1982
Skills
Agile Methodologies, SDLC, Business Analysis, Business Modeling, Business Requirements, Data Analysis, Requirements Analysis, User Acceptance Testing, Vendor Management, Process Improvement, Project Management, Master Data Management, Product Information..., Integration
Education
Indiana Wesleyan University 2012 — 2013
Business Administration and Management, General, 4.0
Portland State University 1992 — 2001
Pantheon, Inc. (Portland, OR) 1997 — 1997
Control Data Institute (Philadelphia, PA) 1979 — 1980
AT&T December 2006 - Present
Centennial Wireless 2006 - 2008
Centennial Wireless 2006 - 2008
Centennial Wireless 2006 - 2008
US Navy March 1997 - March 2006
Skills
Telecommunications, VoIP, IP, Wireless, Network Design, MPLS, Cisco Technologies, Integration, Data Center, WAN, Switches, TCP/IP, Ethernet, LTE, Unified Communications, Troubleshooting, Security, Networking, Computer Network...
Education
Indiana University-Purdue University Fort Wayne (IPFW)
BNI 2013 - Present
Geek Easy Computers 2011 - Present
a.don.is PHOTO 2011 - Present
McKinley April 2008 - January 2010
Tekdiva Solutions 2010 - 2010
Manpower of Battle Creek, MI December 2007 - April 2008
Centennial Wireless May 2005 - December 2006
Rentway 2004 - 2005
Skills
Digital Photography, Sales Management, Sales Presentations, Social Media, Customer Experience, Business Process..., Marketing Communications, Customer Service, WordPress, Blogging, Facebook, Management, Marketing, B2B, Online Marketing, Strategic Planning, Email Marketing
Education
Davenport University 1993 — 1995
Currently Seeking 2015 - Present
Doctors Diagnostics Hospital November 2013 - Present
Medical Optics June 2012 - Present
Stryker Sustainability Solutions February 2008 - November 2011
Centennial Wireless February 2005 - February 2008
Skills
Direct Sales, Account Management, Healthcare, Hospitals, Operating Room Sales, Team Leadership, Sales, Contract Negotiation, Customer Service, Sales Management, Sales Presentations, Business Networking, P & L Ownership, Cold Calling, Marketing, Marketing Strategy, Management, B2B, Selling, CRM, Salesforce.com, Training, Solution Selling, Sales Operations, Sales Process, Negotiation, New Business Development, Business Development, Customer Retention, Operating Room, Leadership, Team Building, Capital Equipment, Budgets, Surgeons, Surgery, Product Launch, Medical Devices, Surgical Instruments, Market Development, Lead Generation, Product Marketing, Disposables, Healthcare Industry, Key Account Management, Orthopedic, Project Management, Strategic Planning
Education
Lamar University 2000 — 2004
College of Business
Austin Community College 1997 — 2000
Bio- Chem, 3.2
High School 1995 — 1998
Puerto Rico Department of Education August 2010 - Present
Various April 2012 - Present
World Wide Shore Services April 2008 - June 2010
University of Puerto Rico January 2005 - August 2009
Centennial Wireless January 2009 - June 2009
Estudios Técnicos Inc March 2008 - September 2008
Banco Popular de Puerto Rico - Ticket Pop April 2007 - December 2007
Skills
Adobe Acrobat, Adobe LiveCycle Designer, Commercial Design, Geogebra, Geoemeter Sketchpad, Heart Saver, SPSS, Bilingual, Microsoft Office, Texas Instrument, Ubuntu, Windows, Mathematics Education, Mathematics, Trainer, Consultant, Curriculum Design, Instructional Design, Classroom
Education
Universidad de Puerto Rico 2012 — 2017
Doctor of Education (EdD), Curriculum and Instruction
Inter-American University of Puerto Rico-Metropolitan Campus 2010 — 2012
Master of Arts (MA), Mathematics Teacher Education
Universidad de Puerto Rico 2004 — 2009
Bachelor of Arts (B.A.), Mathematics Teacher Education
Appalachian Wireless May 2013 - Present
Ericsson Services September 2009 - June 2012
Sprint June 2003 - September 2009
Sprint PCS March 1999 - June 2002
Centennial Wireless September 1995 - February 1999
Nortel Networks May 1989 - August 1995
Verizon March 1986 - April 1989
Skills
Comverse Voicemail..., Alcatel 1631 DACS, Tellabs 5500 DACS, Nortel DMS 100, 200,..., Nortel MTX, BSC and..., Nortel P-MSC Packet..., Nortel Meridian SL100,..., LEC, CLEC office..., Installed & Terminated..., DC Power Plant and..., MapInfo 5.0 Mapping..., Microsoft DOS, Windows..., Microsoft Office,..., Nortel DMS software and..., HP Unix programming and..., Peoplesoft, PeopleSoft Financial
Education
Ericsson 2013 — 2014
Ericsson 4G LTE
Northern Telecom 1989 — 2012
DMS, CDMA, ATM
Sprint University of Excellence Web-based courses 1999 — 2009
Certification, Telecommunications Technology/Technician
Tellabs Alcatel Cisco 1999 — 2000
DACS
ITT Technical Institute-Fort Wayne 1983 — 1985
Associates Degree, Electronics Engineering Technology
AT&T July 2011 - Present
AT&T December 2006 - June 2011
HeartWorks July 2009 - July 2010
Centennial Wireless December 2006 - November 2009
Gamestop October 2002 - December 2006
Sears August 2000 - May 2002
Skills
Six Sigma Yellow Belt, American Management..., Employee Training, Negotiation, P, Retail, Sales, Selling, Six Sigma, Cellular Communications, Customer Retention, Retail Sales, Wireless, Customer Experience, Mobile Devices
Education
Indiana Wesleyan University 2014 — 2015
Masters of Accounting, Accounting
Indiana Wesleyan University 2008 — 2010
Masters of Business, Health/Health Care Administration/Management
Indiana University Bloomington 1996 — 2000
B.S., Nutrition Science
North Christian Church July 2013 - Present
Alin Cass Music Studio 1986 - Present
Heartland Chamber Chorale 2011 - Present
Cirrus ABS October 2011 - June 2013
Bethany United Methodist Church October 2011 - June 2013
Frontier Communications January 2011 - July 2011
Centennial Wireless May 2009 - January 2011
St. Anne's Episcopal Church 1995 - 2005
Skills
Music, Music Education, Classical, Choral, Singing, Piano, Orchestral Music, Recording, Vocal, Music Theory, Band, Performing Arts, Musicians, Voice Lessons, Vocal Coaching, Teaching, Choral Conducting, Composition, Ensemble, Event Planning, Musical Theatre
Education
Butler University 1998 — 2000
Master of Music, Conducting
Grace College & Seminary 1988 — 1993
Bachelor of Science, Music Education & Vocal Performance
Heritage Food Service Group, Inc. August 2014 - Present
Schult Engineering June 2011 - February 2014
Centennial Wireless 1998 - 2002
Skills
Direct Sales, Machining, Sales Process, Sales, Sales Management, Account Management, Sales Operations, Strategic Planning, New Business Development, Metal Fabrication, B2B, Business Developemt, Purchasing, Business Development, Customer Satisfaction, Cold Calling, Customer Service, Team Building, Marketing Strategy, Management, Microsoft Office, Customer Retention
Education
Indiana University Bloomington 1994 — 1996
eGenuity, LLC September 2014 - Present
SuperMedia LLC July 2013 - May 2014
AT&T Mobility November 2009 - July 2013
Centennial Wireless September 2008 - November 2009
Mike Anderson Chevrolet May 2005 - September 2008
Sprint Nextel October 2002 - October 2004
Skills
Customer Service, Customer Retention, Sales Presentations, Team Building, Telecommunications, Retail Sales, Salesforce.com, Marketing, Cellular Communications, Quotas, Mobile Devices, Sales, Customer Experience, Wireless, Customer Satisfaction, E-commerce, Retail, Social Networking, Marketing Strategy, Social Media Marketing, Management, CRM, Direct Sales, Solution Selling, Cold Calling, B2B, Product Marketing, Telephony, Online Marketing, Advertising, Email Marketing, Online Advertising
Education
Indiana University-Purdue University at Fort Wayne 1997 — 1998
General Studies
Wayne High School 1993 — 1997
General Studies
One, LLC November 2009 - Present
Centennial Wireless April 1990 - November 2009
Metromobile CTS 1989 - 1990
MobileCom 1984 - 1989
MCCA 1984 - 1989
Skills
Mobile Devices, Wireless, Sales Management, Sales, Cellular Communications, Direct Sales, Management, Product Marketing, Product Management, Telecommunications, New Business Development, GSM, Team Leadership, Marketing Management, Account Management, Customer Retention, Call Centers, Start-ups, Product Development, Solution Selling, Strategic Partnerships, Leadership, Customer Satisfaction, Customer Experience, Sales Process, Strategy, Vendor Management, Competitive Analysis, B2B, Mobile Technology, Selling, VoIP, Networking, Business Development, Sales Operations, Marketing, Team Building, Salesforce.com, Leadership Development
Education
Indiana University Bloomington 1977 — 1980
AT&T Mobility June 2007 - April 2011
Centennial Wireless February 2005 - June 2007
Centennial Wireless November 2002 - February 2005
Skills
Accounts Payable, Forecasting
Education
Indiana Institute of Technology 2010 — 2012
Master of Business Administration, Accounting
Indiana Institute of Technology 2005 — 2008
Bachelor of Science, Accounting
International Business College 2001 — 2002
Associate of Science, Accounting
RIC Fahndrich LLC December 1999 - Present
One Source Communications March 1997 - November 1999
Centennial Wireless August 1995 - January 1997
Education
Davenport University 1992 — 1994
Sales and Marketing
ITT Technical Institute
Associates of Applied Science, Computer Electronics Engineering Technology
Verizon Wireless December 2013 - Present
Nexgen Wireless, Inc. September 2013 - December 2013
Heartland Solutions October 2011 - August 2013
Ericsson Services Inc. September 2009 - October 2011
Sprint Nextel May 2008 - February 2010
Sprint Nextel September 2007 - May 2008
Sprint Nextel February 2001 - September 2007
Sprint Nextel September 1998 - February 2001
Centennial Wireless 1993 - 1998
Skills
RF Design, RF Optimization, RF Capacity Planning, Capacity Planning, Project Management, iDEN, RF design, RF Engineering, RF, Wireless, CDMA, DAS, Repeaters, 4G, Cellular Communications, Optimization, LTE, WiMAX, Telecommunications, EVDO, Microwave, 3G, UMTS, RAN, GSM, Network Design, CDMA2000, MapInfo, Wireless Networking
Education
Purdue University 1990 — 1993
Bachelors of Liberal Arts, Liberal Arts
Ball State University 1989 — 1990
Liberal Arts
A Wireless - Verizon Wireless Premium Retailer November 2013 - Present
Superior Auto, Inc./SAC Finance November 2012 - November 2013
MTPCS, LLC DBA Cellular One October 2011 - August 2012
Possibilities Northeast October 2010 - October 2011
Centennial Wireless/AT&T March 2006 - September 2010
Centennial Wireless March 2006 - May 2007
Centennial Wireless March 2004 - March 2006
Carolina Logistics Services June 1998 - March 2004
Skills
Warehouse Management, Distribution Center..., Customer Service, Inventory Management, Inventory Control, Inventory Analysis, Inventory Valuation, Physical Inventory, Inventory Accuracy, Purchasing, Vendor Management, Vendor Relationships, Vendor Contracts, Reverse Logistics, Productivity, Cost Management, Demand Forecasting, Product Forecasting, Wireless, Mobile Devices, Telecommunications, Retail, Operations Management, Customer Satisfaction, Cross-functional Team..., Process Improvement, Team Leadership, Strategic Planning, Forecasting, Management, Sales Operations, Sales, Supply Chain, Supply Chain Management, Team Building
Education
Indiana University Bloomington 1993 — 1997
Bachelor of Science, Kinesiology (Education Focus)
R. Nelson Snider High School
Empire Machine & Conveyor March 2011 - Present
Powerhouse Gym December 2009 - March 2011
Centennial Wireless March 2009 - March 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English, Java, HTML, Windows, Event Planning, AutoCAD, Time Management
Education
Cleary University 2011 — 2014
Bachelor of Business Administration (BBA), Organizational Leadership
Lincoln Financial Group September 2013 - Present
Lincoln Financial Group (Kelly Services) June 2013 - Present
Care Bears Home Daycare January 2008 - June 2013
Comcast Cable January 2006 - January 2008
Wells Fargo June 2002 - June 2003
Centennial Wireless June 2001 - June 2002
Skills
Customer Satisfaction, Customer Retention, Customer Insight, Customer Experience, Customer Oriented, Patience, Sales, Technical Support
Education
Indiana Institute of Technology 2012 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.6 GPA
Elmhurst High School 1998 — 2001
High School Diploma, General
Schenk Law Office October 2012 - Present
Atlantis Pools & Spa, Inc January 2011 - Present
AT&T-Mobile King March 2010 - Present
Pro-Wash ExteriorsElkhart January 2005 - Present
Imagistics InternationalFort Wayne January 2001 - January 2005
Centennial Wireless January 1998 - January 2001
Kiefer & Son Remodeling Fort Wayne January 1994 - January 1998
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Customer Service, Public Speaking, Microsoft Word, Team Leadership, Leadership, Teamwork, Research, Strategic Planning, Team Building, Project Management, Financial Analysis, Accounting, Management, Marketing Strategy, Coaching, Analysis, Marketing
Education
Indiana Wesleyan University 2008 — 2010
Master of Business Administration (MBA), Business Administration, Management and Operations
Tri-State University 2006 — 2008
Bachelor of Science & Business Administration (BSBA), Business Administration and Management, General, Magna Cum Laude
Columbia City High School
Medical Protective December 2014 - Present
Medical Protective August 2011 - December 2014
Scottrade Financial Services January 2010 - August 2011
Centennial Wireless January 2008 - October 2008
Skills
Microsoft Word, Microsoft Excel, Insurance, Finance, Access, Customer Service, Commercial Insurance, Financial Analysis, Liability, Property, Risk Management
Education
Indiana University—Purdue University Fort Wayne 2006 — 2011
Bachelors of Science, Business Economics and Public Policy
Louisiana College August 2013 - August 2015
Verizon Wireless August 2010 - August 2011
Verizon Wireless August 2010 - August 2011
Centennial Wireless October 1997 - August 2010
Centennial Wireless October 1997 - August 2010
Angelina Plantation Grain Elevator August 1990 - December 1992
Skills
Training, Management, Microsoft Excel, Auditing, Inventory Management, Operations Management, Leadership, Team Building, Project Management, Customer Satisfaction, Call Centers, Sales, Customer Service, Time Management, Customer Retention, Sales Operations, Wireless, Retail, Telecommunications, Direct Sales, Customer Experience, Team Leadership, Sales Management
Education
Louisiana College 2013 — 2015
Studying for Physical Therapy Assistant, Physical Therapy Technician/Assistant
Copiah-Lincoln 1992 — 2013
Biology/Biological Sciences, General
University of Louisiana at Monroe 1994 — 1995
Biology, General
Monterey High School
Copiah-Lincoln Community College
Louisiana State University
Associates of Science, Nursing/Business Management
Northeast Louisiana University
Business Management
Centennial Wireless September 2002 - Present
Centennial Communications July 1998 - September 2002
Centennial Communications May 1997 - July 1998
Centennial Communications September 1994 - May 1997
Education
Georgian Court University 1990 — 2002
B.S, Business Administration
AT&T Mobility April 2011 - Present
AT&T Mobility February 1999 - April 2011
Centennial Wireless October 2007 - November 2009
Centennial Wireless November 2001 - October 2007
Centennial Wireless 1999 - 2001
Skills
Mobile Communications, Customer Satisfaction, CDMA, LTE, Leadership, Cellular Communications, Telecommunications, T1, UMTS, Microwave, Customer Retention, VoIP, Network Design, Wireless, GSM, Ethernet, Provisioning, Mobile Devices, Project Management, Vendor Management, 4G, IP, 3G, Broadband, Mobile Technology, Networking, Product Management, Managed Services, SS7, Switches, Wireless Networking
Education
Indiana Wesleyan University 2011 — 2013
Associate of Science (AS), Business Management
Indiana Wesleyan University
Associate's degree, Business Management
Jefferson Center Fire Dept. December 2013 - Present
Amalgamated Inc March 2012 - Present
Fifth Third Bank November 2004 - February 2012
Arch Wireless 1998 - 2003
Centennial Wireless 1998 - 2003
Skills
Customer Service, Marketing, Karaoke, Office Management, Inventory Control, Medical Assisting, EMT, Order Processing, Bill of Lading, Computer-savvy, Invoicing, Deposits, Cashiering, Cash Handeling, Banking, Petty Cash, QuickBooks, Microsoft Office, Troubleshooting, Mailers, Training, Investment Properties, Purchasing, Sales, Budgets, 10 Key, Data Entry, Microsoft Word, Telephone Skills, Communication Skills, Dependable Team Player
Education
International Business College 1993 — 1994
Medical Assisting, Medical/Clinical Assistant
TRAA 1993 — 1993
Emergency Medical Technician, Emergency Care Attendant (EMT Ambulance)
Homestead High School 1992 — 1993
High School Diploma, General
Northrop 1989 — 1992
High School Education, General
VonTobel Lumber & Hardware March 2013 - Present
Williams Lumber & Hardware March 2007 - March 2013
Wireless Express LLC November 2006 - February 2007
Centennial Wireless November 2005 - November 2006
Bakertown Lumber & Hardware July 1992 - June 2004
Skills
Inventory Management, Sales Management, Sales Operations, Sales, Direct Sales, Account Management, Retail, Customer Satisfaction, Selling, Key Account Management, Sales Process, Purchasing
Education
Baker College of Muskegon 1989 — 1991
Associate's degree, Business/Commerce, General
Great Lakes Mobile - AT&T Retailer August 2015 - Present
Wings Etc April 2015 - Present
yo2go February 2015 - Present
Reffitt Investments LLC January 2015 - Present
Mobile King - AT&T Retailer March 2011 - Present
AT&T Mobility November 2009 - March 2011
Centennial Wireless October 2007 - November 2009
Centennial Wireless June 2006 - October 2007
Centennial Wireless August 2005 - July 2006
Skills
Mobile, Strategic Planning, Retail, Budgeting, Promotions, Planning, Wireless, Sales Management, Telecommunications, Account Management, Team Leadership, New Business Development, P&L Management, Cellular, Team Building, Customer Service, Direct Sales, Marketing Strategy, Customer Satisfaction, Customer Relations, Negotiation, Customer Retention, Inventory Management, Contract Negotiation, Hiring, Coaching, Consultative Selling, P&L, Problem Solving, Forecasting, Budgets, Project Planning, Cellular Communications, Mobile Devices, Sales, Management, Selling, Leadership, Sales Operations, Product Development, Product Marketing, Product Management, Business Planning, Start-ups, Business Development, B2B, Key Account Management, Income Statement, Time Management, Cold Calling
Education
University of Notre Dame - Mendoza College of Business 2009 — 2009
Certificate, Executive Leadership Strategies
Ivy Tech Community College 2002 — 2004
AAS, Business Management
Indiana Institute of Technology 1998 — 2001
Business Management, CIS
Whitko High School 1994 — 1998
Honors, General Studies
Borgman Mazda August 2015 - Present
Avis Budget Group February 2015 - September 2015
Bridgestone August 2013 - December 2014
Liberty Mutual August 2011 - August 2013
Charter Communications January 2009 - August 2011
Centennial Wireless January 2008 - January 2009
Skills
Management, Hiring, Schedules, Sales Management, Sales, Brand Awareness, Customer Retention, Customer Satisfaction, Finance, Marketing, Business, Profit Analysis, Profit Margins, Income Statement, Team Leadership, Team Building, Networking, Social Networking, Business Development, Building Customer..., Long-term Customer..., CRM, Job Coaching, Leadership, Customer Service, Strategic Planning, Account Management, Sales Operations, Negotiation, Public Speaking
Education
Grand Valley State University 2006 — 2013
Bachelor's Degree, Business, Law, and Theory
Summit Broadband February 2014 - Present
CenturyLink April 2011 - October 2012
Marqtek May 2009 - June 2011
Centennial Wireless March 2006 - October 2009
Skills
Computer Network..., Cisco Technologies, Network Design, Computer Hardware, Computer Software..., System Automation, Web Design, Oracle, Solaris, C++, Home Automation, CCTV, IP CCTV, Project Management, Computer Repair, Computer Maintenance, Sales Operations, Web Commerce, Multi-line Phone, IP PBX, Avaya Technologies, B2B, Customer Service, Technical Support, Provisioning, Troubleshooting, Internet Troubleshooting, Remote Troubleshooting, Computer Hardware..., Network Troubleshooting, Software Troubleshooting
Education
John Dewey College
Bachelor's degree, Computer and Information Sciences and Support Services
South Bend Community School Coporation August 2015 - Present
South Bend Community School Coporation August 2014 - August 2015
Oaklawn Psychiatric Center April 2014 - July 2014
AmeriGas Propane June 2013 - April 2014
AmeriGas June 2012 - June 2013
South Bend Community School Corp August 2011 - June 2012
The Cellular Connection August 2010 - August 2011
AT&T Mobility 2007 - 2008
Centennial Wireless August 2000 - November 2006
Skills
Sales Management, Sales Process, Coaching, Selling, Customer Relations, Customer Service, Sales Targets, Quotas, Telecommunications, Consumption forecasting, Sales, Customer Experience, Customer Satisfaction, Call Centers, Sales Operations, Account Management, Team Leadership, Management, Cold Calling, Customer Retention, Training, Microsoft Office, Public Speaking, Solution Selling, Team Building, Staff Development, Nonprofits, Research, Leadership, Leadership Development, Teaching, Microsoft Excel, Community Outreach, Event Planning, PowerPoint, Program Development, Microsoft Word, Volunteer Management
Education
Walden University Online 2014 — 2017
Masters of Science in Marriage, Family and Child Counseling, Marriage, family and child counseling
Liberty University 2012 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
Bethel College 2008 — 2012
Organizational Management, Business, 3.0
Stine, LLC June 2013 - Present
Stine, LLC July 2012 - Present
Dollar General March 2011 - May 2012
Centennial Wireless August 2009 - January 2010
CVS Health January 2008 - July 2009
Skills
Sales, Management, Leadership, Sales Management, Account Management, Accounting, Budgets, Customer Service, Forecasting, Inventory Management, Microsoft Excel, Microsoft Office, Retail, Strategic Planning, Time Management, Negotiation
Education
Alcorn State University 2015 — 2017
Master of Business Administration (M.B.A.), Accounting
Alcorn State University 2011 — 2015
Bachelor of Science (B.S.), Accounting
Copiah-Lincoln Community College 2010 — 2011
Associate of Arts (A.A.), Accounting
Riot Games February 2015 - Present
Electronic Arts November 2012 - January 2015
Waystone Games November 2012 - January 2015
Paragon Studios February 2011 - October 2012
Bioware September 2008 - February 2011
Electronic Arts September 2008 - February 2011
Centennial Wireless April 2004 - September 2008
Skills
Online Community..., Community Relations, Social Media, MMO, MMORPG, Video Games, Online Gaming, Community Sites, Computer Games, Social Games, Game Development, Mobile Games, Online Moderation, Community Management, Multiplayer, Game Design, Community Development, Gameplay, Community Building, JIRA, Social Networking, Facebook, Gaming, PS3, Localization, vBulletin, Perforce, Xbox 360, Unreal Engine 3, Level Design, Social Media Marketing, Unity3D, Game Programming, Wii, Virtual Worlds, Game Mechanics, Free to Play
Education
California State University-East Bay 1997 — 1999
Spring Mobile January 2015 - Present
Mobile King I take care of our customers. They want to have someone that they can trust and I am that person. I help them learn their device, explain their bills and sell them equipment and plans that help benefit them.Retail Store ManagerMobile KingMay 2013 - December 2014
AT&T Mobility November 2009 - March 2011
Centennial Wireless May 2008 - November 2009
Skills
Sales, Customer Service, 10 Key, Account Management, Tablet PC, Smartphones, People Skills, Wireless, Social Networking, Networking, Multi Tasking, Building Relationships, Entrepreneurship, Sales Management, Leadership, Coaching, Customer Satisfaction, Management, Inventory Management, Recruiting, Team Leadership, Time Management, Customer Retention, Microsoft Office, Business Development, Merchandising, B2B, Direct Sales, Training, Sales Operations, Retail, Marketing, Small Business, Advertising
Education
Ravenscroft Beauty College 2006 — 2008
Barbering/Barber
Snider High School 1997 — 2000
Countryside Play Structures July 2011 - Present
AT&T Mobility May 2010 - July 2011
Centennial Wireless January 2006 - July 2011
Wilsons Leather June 2000 - November 2005
Skills
Customer Service, Sales Management, Sales, New Business Development, Team Building, Marketing, Event Management, Strategic Planning, Budgets, Marketing Strategy, Microsoft Office, Negotiation, Coaching, Event Planning, Goal Setting, Proposal Writing, Market Research, Marketing Communications, Social Media Marketing, Blogging, Order Management, Order Fulfillment, Change Orders, Change Order Negotiation, Sales Operations, Direct Mail, Direct Sales, Sales Presentations, Presentation Design, Client Education, Client Presentation, Prospect Research, Playgrounds, Site Inspections, Field Inspection, Advertising, Human Resources, Project Management, Account Management, Operations Management, Loss Prevention, Records Management, Manage Multiple, Territory Management, Territory Development, Territory Growth, Territory Penetration, Computer Proficiency, Training, Staff Development
Education
Harrison College-Muncie 2005 — 2008
Associate of Arts and Sciences (AAS), Business Administration, Management and Operations, 3.9
Harrison College-Muncie 2005 — 2008
Associate of Arts and Sciences (AAS), Human Resources Management/Personnel Administration, General, 3.9
Harrison College-Muncie 2005 — 2008
Associate of Science (A.S.), Criminal Justice and Corrections, 3.9
KEMBA Financial Credit Union February 2014 - Present
KEMBA Financial Credit Union October 2009 - February 2014
HSBC December 2006 - October 2009
HSBC March 2005 - December 2006
HSBC September 2000 - March 2005
Centennial Wireless 1996 - 2000
Skills
Banking, Credit, Employee Relations, Leadership, Loans, Management, Mortgage Lending, Operations Management, Performance Management, Strategy, Talent Acquisition, Talent Management, Training, Coaching, Sales, Human Resources, Risk Management
Education
DePaul University
PHR Certification, Human Resources
Northwest State College
Business Administration
Sutter Health - Leidos Health Consulting June 2015 - Present
Sutter Health - Leidos Health Consulting October 2014 - Present
Marketing Customer Satisfaction September 2010 - Present
Catholic Health Initiatives - HCTec Partners March 2014 - August 2014
Parkview Health (Elwood / IPFW) September 2012 - March 2014
CMO Forum - TQM Network April 2011 - December 2012
TEDx Fort Wayne March 2011 - May 2012
Centennial Wireless August 2004 - September 2010
VarTec Telecom April 2002 - May 2004
VarTec Telecom / Excel Communications January 1997 - May 2004
Skills
Training, Marketing Strategy, Cross-functional Team..., Program Management, Project Management, Customer Satisfaction, Customer Service, Customer Retention, Product Development, Epic Systems, Marketing, Business Strategy, Advertising, Social Media, Wireless, Mobile Devices, Brand Development, Leadership, Customer Satisfaction..., EHR, Vendor Management, Direct Marketing, Creative Services, Brand Loyalty, Strategy, Customer Engagement, Content Strategy, Go Live Support, Marketing..., Customer Satisfaction...
Education
Indiana University Bloomington
BA, Political Science, Telecommunications
Coursera
Cal-Comp USA April 2012 - June 2015
Emergency Radio Service, Inc. April 2008 - December 2011
Centennial Wireless August 2006 - April 2008
United States Marine Corps August 2001 - August 2006
Skills
Process Improvement, Leadership, Troubleshooting, Electronics, Maintenance, Military, Continuous Improvement, Testing
Education
Indiana University Kokomo
Informatics
Flextronics September 2010 - March 2015
Centennial Wireless December 2006 - September 2010
Skills
Teamwork, Data Analysis, Customer Satisfaction, Team Leadership, Self-confidence, Data Entry, Customer Oriented, Microsoft Office, Goal Oriented, Interpersonal Skill, Talent Management, Employee Relations, HR Policies, Employee Engagement, Leadership, Retail, Technical Support, Electronics, Troubleshooting, Competitive, Independence, Professional Ethics
Education
Inter-American University of Puerto Rico-Metropolitan Campus 2008 — 2010
Master's degree, Labor and Industrial Relations
University of Puerto Rico-Rio Piedras 2001 — 2006
Bachelor's degree, Human Resources Management/Personnel Administration, General
Independent Consultant June 2015 - Present
Gannett Louisiana January 2015 - May 2015
Times Media July 2014 - May 2015
Cumulus Media October 2013 - June 2014
By contract February 2013 - October 2013
Centennial Wireless March 2003 - July 2007
Skills
Customer Service, Public Speaking, Marketing, Strategic Planning, Social Media Marketing, Sales, Social Media, Microsoft Office, Social Networking, Public Relations, PowerPoint, Negotiation, Editing, Leadership, New Business Development, Microsoft Excel, Outlook, Microsoft Word, Marketing Communications, Team Building, Event Planning, Marketing Strategy, English, Windows, Research, Teaching, Photoshop, HTML, Budgets, Java, Digital Media, Digital Marketing, Advertising, Facebook, Blogging, Strategic Communications, Mobile Advertising, Social Media Measurement, Travel & Tourism, Google Analytics, Google Adwords, Ad Networks, GSM, Mobile Technology, Mac, Digital Journalism, Event Management
Education
Full Sail University 2015 — 2016
Master of public relations, Public Relations, Advertising, and Applied Communication, A
Louisiana College 2008 — 2010
Associate's degree, Special Education and Teaching
Northwestern State University 1999 — 2004
Bachelor of Arts (B.A.), Communication, Journalism, and Related Programs
Northwestern State University 1999 — 2004
Bachelor's degree, Mass Communication/Media Studies, A
AT&T Wireless November 2009 - Present
Centennial Wireless May 2007 - November 2009
Sprint Nextel August 2005 - February 2007
Nextel February 1999 - August 2005
Beeper Depot August 1995 - February 1999
Skills
Sales Management, Leadership, Sales Operations, Strategy, Retail, Account Management, Wireless, Business Strategy, Sales, Direct Sales, Inventory Management, Cross-functional Team..., Management, Team Building, Training, Customer Experience, Customer Retention, Income Statement, P, Sales Process
Education
Grace College & Seminary 2014 — 2015
Bachelor of Applied Science (BASc), Management
Ivy Tech Community College 1998 — 2000
Associates Degree of Applied Science, Marketing
Elkhart Memorial High School 1992 — 1996
High School Diploma, General Education
Fukitt & Risky Clothing June 2001 - Present
NexBrand May 2011 - Present
Xircle December 2011 - Present
Centennial Wireless September 2004 - November 2010
Princeton eCom October 2002 - June 2004
Skills
Marketing Strategy, Fashion, Microsoft Office, Financial Analysis, Event Planning, Start-ups, Promotions, Entrepreneur, Social Media Marketing, Social Media, Grassroots Organizing, Mobile Marketing, Social Networking, Entrepreneurship, Marketing, Web Design, Forecasting, Budgets
Education
Fairleigh Dickinson University 1996 — 1999
B.S., Economics/Finance
Toms River High School East 1990 — 1993
Philosophy IB February 2011 - May 2015
PJL Educational Services October 2009 - June 2013
Troy Chemical Co October 2010 - February 2011
Hallym University, South Korea June 2010 - July 2010
Centennial Wireless May 2005 - August 2005
Skills
Change Management, Project Management, Leadership, Strategy, Management, Analysis, Product Development, Business Strategy, Product Management, User Experience, Technology Product..., Strategic Planning, Pharmaceutical Industry, Organizational Design, Innovation Management, Training and Development, Process Optimization, Business Process..., FDA, Drug Development, Quality Assurance, Strategic Communications, Chemistry, Project Portfolio...
Education
Massachusetts Institute of Technology 2015 — 2017
Master of Science (M.S.), Engineering Systems
Massachusetts Institute of Technology - Sloan School of Management 2015 — 2017
Master of Business Administration (MBA)
Brown University 2005 — 2010
Bachelor of Science (BS), Chemistry
Grand Council of RSMM of Massachusetts 2013 - Present
York Rite of Freemasonry July 2008 - Present
Grand Council of RSMM of Massachusetts November 2009 - October 2011
Bank of America October 2007 - July 2008
Shoebuy.com August 2005 - October 2007
Centennial Wireless June 2003 - March 2006
Filene's April 2005 - August 2005
Skills
Non-profit..., Microsoft Office, QuickBooks, Photoshop, Microsoft Publisher, Windows & Mac operating..., Social Networking, Bassoon
Education
Suffolk University 2012 — 2014
Bachelor of Arts (B.A.), Music History Major, International Business Minor, 3.95
Arkansas State University 1995 — 1997
Associate of Arts (A.A.), General Studies, 3.8
Commuincations Consulting Services, Inc June 2010 - Present
Sprint 2008 - 2009
Centennial Wireless 2005 - 2008
Skills
Feasability Studies, Equipment Acquisition, Installation Management, Telephone Programming, Contract Negotiation, Training Services, Telecommunications..., Auditing, Voice & Data Convergence
Education
Grace College and Seminary 2009 — 2014
Woking towards a Bachelor's degree, Business Admin./Marketing
Lakeland Christian Academy 1998 — 2002
Diploma
Stay On Track, Inc. Massage Therapist
Centennial Wireless January 2001 - July 2002
Skills
Typing, Retail Category..., Customer Service, File Management, Consulting, Sellers, Call Centers, Report Writing, Data Entry
Education
Brown Mackie College-Fort Wayne 2010 — 2012
Indiana Tech July 2007 - Present
Centennial Wireless September 1999 - July 2007
Skills
Collections, Customer Service, Call Centers, Higher Education..., New Hire Training, Payroll, Accounts Receivable
Education
Indiana Institute of Technology
Indiana University—Purdue University Fort Wayne
Oak Plantation Resort May 2013 - February 2015
Faneuil Inc February 2008 - April 2013
Centennial Wireless December 1998 - January 2008
Skills
Fully bilingual, Proficient in Windows..., Knowledge in the..., Microsoft Office 2003..., Knowledge in PC..., Repair of PC and..., Up to date in..., Customer Service, Call Centers, Inventory Management, Multilingual, Management, Software Documentation, Program Management, Time Management, Invoicing, Team Management, Teamwork, Sales, Documentation, Customer Satisfaction, Team Leadership, Administration, Troubleshooting
Education
Florida Technical College 2012 — 2013
Associate's degree, Network and System Administration/Administrator
Gray Construction February 2012 - Present
Milner Electrical Company November 2006 - November 2011
Creation Technologies July 2006 - October 2006
Centennial Wireless August 2004 - 2004
Skills
AutoCAD, Electrical Engineering, Generators, Power Factor Correction, Electricians, Energy Management, Fire Alarm, Value Engineering, MEP, Construction, Construction Management, Change Orders, Subcontracting, Pre-construction, Design-Build, Electrical Design, Project Estimation, CAD, Engineering, Power Systems, Power Distribution, LEED AP, Submittals, HVAC, Contractors, Energy Efficiency, Green Building, Constructability, Blueprint Reading
Education
Inter American University of Puerto Rico-Bayamon 1997 — 2004
Bachelor of Science in Electrical Engineering
Bayamon Military Academy
High School Diploma
AT&T Mobility November 2009 - Present
Centennial Wireless July 2007 - November 2009
Centennial Wireless August 2006 - June 2007
Centennial Wireless September 2005 - July 2006
Grabill Cabinet April 2005 - September 2005
Skills
Telecommunications, Wireless, Troubleshooting, Wireless Networking, VoIP, Network Design, Vendor Management, IP, Switches, Cellular Communications, Project Management, Security, Networking, Mobile Technology, Management, Telephony, Mobile Devices, RF, UMTS, CDMA, LTE, Integration, GSM, Product Management, MPLS
Education
Indiana University—Purdue University Fort Wayne 2003 — 2004
Wilton Home Services, LLC April 2009 - Present
Blue Water Web Hosting July 2007 - August 2010
Wilton's T.V. & Appliance, Inc. June 1998 - August 2005
Centennial Wireless 1996 - 1997
Education
Bethel College 1994 — 1997
BA, Business Admin.
Western State Colorado University 1993 — 1994
Business Admin.
Northern Michigan University 1991 — 1992
Computer Informatioin Systems
Cell Phone City May 2011 - Present
Centennial Wireless May 2007 - October 2010
AT&T 2007 - October 2010
Skills
Wireless, Telecommunications, Direct Sales, Sales Management, Customer Satisfaction, Sales Operations, Account Management, Sales, Cloud Computing, Product Marketing, Marketing Management, Retail, New Business Development, VoIP, Business Development, Team Building, Call Centers, Start-ups, Marketing, Sales Presentations, Customer Retention, Management, Channel Partners, Solution Selling, Lead Generation, Strategic Partnerships, Cold Calling, Product Development, Cellular Communications, Vendor Management, Mobile Devices, Sales Process, Contract Negotiation, Competitive Analysis, P&L Management, Coaching, Team Leadership, Leadership, Key Account Management, B2B, Marketing Strategy, Salesforce.com, Selling, Cross-functional Team..., Networking, Product Management, Customer Experience, Training, CRM, Forecasting
Education
Indiana University—Purdue University Fort Wayne
Bachelors of Science, Public Management
Community Health Systems December 2014 - Present
It Works! Global March 2014 - Present
Conifer Health Solutions February 2007 - November 2014
Centennial Wireless September 1999 - January 2007
Skills
Invoicing, Accounts Receivable, Healthcare, HIPAA, Healthcare Information..., Hospitals, Healthcare Management, Customer Service, Leadership, Microsoft Excel, Microsoft Office, Teamwork, Medical Billing, Access, Strategic Leadership, Medicare, Process Improvement, Medicaid, Revenue Cycle Management, Team Building
Education
Indiana Institute of Technology 2002 — 2004
Bachelor of Science (BS), Business Administration and Management, General
Indiana University-Purdue University at Fort Wayne 1998 — 2001
One Resource Group January 2005 - Present
Genworth Financial 2003 - 2005
Wells Fargo Bank April 2002 - October 2003
Centennial Wireless February 2000 - March 2002
American Electric Power September 1976 - February 2000
Skills
Insurance, Retirement Planning, Underwriting, Employee Benefits, Strategic Financial..., Sales Management, Sales, Customer Service, Public Speaking, New Business Development, Risk Management, Team Building, Financial Analysis, Process Improvement, Customer Satisfaction, Long Term Care Insurance, Leadership
Education
Indiana Wesleyan University 1987 — 1989
MS Management, Business Administration and Management, General
Indiana University—Purdue University Fort Wayne 1970 — 1975
BA, Sociology
Bishop Luers
Do it Best Corp. July 2015 - Present
Do it Best Corp. April 2013 - July 2015
AT&T Mobility October 2010 - June 2012
Centennial Wireless October 2007 - August 2011
Centennial Wireless January 2004 - October 2007
Centennial Wireless June 2000 - December 2003
Centennial Wireless February 1997 - May 2000
PCA 1992 - 1994
Skills
Customer Satisfaction, Telecommunications, Leadership, Management, Wireless, Sales, Product Management, Product Marketing, Retail, Cellular Communications, Marketing Management, Mobile Devices, Sales Operations, Sales Management, Account Management, Customer Experience, Customer Retention, GSM, B2B, Marketing Strategy, Cross-functional Team..., Vendor Management, Business Development, Marketing, Customer Service, Direct Sales, CRM, Product Development, Team Leadership, Inventory Management, Solution Selling, Strategic Partnerships, Strategy, Team Management, Call Centers, Competitive Analysis, P&L Management, New Business Development, Program Management, Operations Management, Project Planning, Process Improvement, Contract Negotiation, Strategic Planning, Loyalty Programs, Loyalty Marketing
Education
Indiana Wesleyan University
BS, Management
Granard Pharmaceutical Sales & Marketing October 2014 - Present
Fotolia February 2013 - September 2014
WiLine Networks June 2012 - February 2013
Reval 2011 - 2012
Centennial Communications July 2000 - November 2010
Centennial Wireless 2000 - 2010
Teleport Communications Group June 1995 - July 2000
TCG 1995 - 2000
Viacom/Paramount Communications 1991 - 1994
PricewaterhouseCoopers 1987 - 1991
Skills
Telecommunications, Accounting, Analysis, Strategic Planning, Financial Statements, Managerial Finance, Financial Analysis, General Ledger, Budgets, Financial Reporting, Auditing, Forecasting, Mergers, Consolidation, Microsoft Excel, Internal Controls, Leadership, Process Improvement, Vendor Management, Finance
Education
Fairleigh Dickinson University
BS, Accounting
Blind Dog Enterprises LLC April 2010 - Present
Dollar General July 2010 - June 2013
Centennial Wireless July 2004 - April 2010
Sprint October 1999 - July 2004
Toys R US August 1993 - October 1999
Skills
Sales, Direct Sales, Sales Operations, Wireless, Leadership, Account Management, Customer Service, Telecommunications, Retail, Budgets, Management, Sales Management, Customer Satisfaction, Customer Retention, B2B, Sales Process, Small Business, Selling, Customer Experience, Team Leadership, Operations Management, Contract Negotiation, Real Estate, Team Building, Marketing, Training, Coaching, Start-ups
Education
Fort Hays State University 2002 — 2004
AT&T May 2014 - Present
AT&T Mobility September 2005 - Present
Centennial Wireless 2005 - February 2010
T-Mobile USA, Inc. 2000 - 2005
ALLTEL Communications, Inc. April 1996 - June 2000
Skills
Sales Operations, Wireless, Direct Sales, Sales Management, Telecommunications, Customer Retention, Cellular Communications, Solution Selling, Account Management, Customer Satisfaction, Retail, Team Leadership, Management, Sales, Team Building, Leadership, Mobile Devices, Forecasting, Customer Experience
Education
Harding University 2011 — 2012
Master of Business Administration (MBA)
Harding University 1994 — 1998
BBA, Accounting
Hewlett-Packard Company June 2004 - Present
Centennial Wireless April 2006 - June 2009
Skills
ITIL
Education
Indiana University-Purdue University at Indianapolis 2007 — 2009
MSc
Indiana University - Kelley School of Business 2002 — 2007
BSc
CMS Grammar Sch
Frontier Communications March 2015 - Present
Exelis November 2013 - June 2014
Lutheran Health Network November 2009 - February 2013
Centennial Wireless November 2007 - July 2009
Centennial Wireless February 2000 - November 2007
Centennial Wireless February 1998 - January 2000
Scott’s Foods October 1992 - May 1998
Skills
Wireless, Cellular Communications, Telecommunications, GSM, Customer Satisfaction, Mobile Devices, Team Leadership, Customer Retention, Retail, Customer Service, Product Management, Forecasting, Budgets, Inventory Management, Team Building, Product Marketing, Payroll, Kronos, Garnishments
Education
Indiana Wesleyan University 2011 — 2013
Bachelor's degree, Business Administration and Management, General
Indiana Wesleyan University 2009 — 2011
Associate of Science (A.S.), Accounting
Indiana University—Purdue University Fort Wayne 1996 — 1998
Homestead High School 1993 — 1996
Centennial Wireless Team Manager WLNP and FraudAT&T MobilityJune 2000 - Present
Centennial Communications 2000 - Present
Centennial Wireless June 2000 - August 2003
CellularOne February 1998 - May 2000
Education
Dutchess Community College 1991 — 1993
Liberal Arts & Business Management
AT&T Mobility 2007 - Present
Centennial Wireless March 2006 - November 2007
Cooper Standard Automotive June 1997 - August 2005
Education
Indiana University-Purdue University at Fort Wayne 2003 — 2006
BS, General Studies
PRGrafix January 2009 - Present
AT&T Mobility May 2007 - Present
Indiana Tech August 2007 - June 2010
Centennial Wireless June 2006 - March 2009
Centennial Wireless May 2006 - May 2008
Skills
Graphic Design, Web Design, Coaching Staff, Telecommunications, Mobile Devices, Team Leadership, Mac OS X, Networking, Project Planning, Customer Service, Visio, PHP, Team Building, Call Center, Social Media Marketing, Windows 7, Troubleshooting, Training, Dreamweaver, Network Administration, Windows, Microsoft Office, JavaScript
Education
Indiana Institute of Technology 2005 — 2007
BA, Information Systems
Northwood University 2003 — 2005
Management Information Systems
Flint Central High School
2003
Centennial Wireless June 2010 - Present
Education
Indiana University—Purdue University Fort Wayne
Ontario Systems December 2007 - Present
Ontario Systems 2007 - Present
Ball State University 2009 - 2011
Davis Homes August 2006 - December 2007
Centennial Wireless August 2005 - August 2007
Skills
ITIL, Network Engineering, VoIP, Telephony, VXML, JavaScript, C#, Audio Editing, Video Production, CompTIA Network+..., Wireshark, Linux, Cloud Computing, Computer Hardware, Disaster Recovery, Networking, Project Management, Technical Support, Windows Server
Education
Ball State University 1997 — 2002
Elwood Community High School 1992 — 1996
Centennial Wireless Merchandising Assistant/Stock HandlerJC PenneyNovember 1994 - December 2002
Education
Indiana University South Bend 1998 — 2002
Purdue University 1996 — 1998
Elementary Education
Goodwill Industries of Northeast Indiana, Inc. September 2011 - Present
AJ Wright October 2008 - February 2011
Ave Maria Press April 2006 - October 2008
Eddie Bauer June 2004 - April 2006
Sears Holdings Corporation 1998 - 2004
North American Signs, Inc. 1998 - 1999
Centennial Wireless 1997 - 1998
EXPRESS 1995 - 1997
1st Source Bank 1994 - 1996
St Joseph County Prosecutor's Office 1990 - 1993
Skills
Merchandising, Store Management, Microsoft Word, Microsoft Excel, Customer Service, Visual Merchandising, Inventory Control, Event Planning, Retail, Inventory Management, Team Leadership, PowerPoint, Microsoft Office, Customer Satisfaction, Time Management, Sales, Recruiting, Process Scheduler, Forecasting, Marketing, Team Building, Hiring, Fashion, Training, Loss Prevention, Leadership Development, Customer Retention, Profit, Employee Training, P, Retail Sales
Education
Indiana University South Bend 1987 — 1991
Bachelor of Science, SPEA
Ball State University
GFR Media August 2010 - Present
Nexellence Inc. May 2006 - August 2010
Universidad del Sagrado Corazon January 2004 - June 2007
Centennial Wireless January 2006 - April 2007
Centennial Wireless January 2000 - April 2006
Skills
Team Leadership, Web Development, Business Intelligence, Software Project..., VoIP, Telecommunications, Project Management, Management, Product Management, Strategic Planning, Integration, Wireless, Troubleshooting, Mobile Devices, Start-ups, Cloud Computing, Leadership, CRM, Competitive Analysis, Networking, Team Management, Strategic Partnerships, Business Analysis, Solution Selling, Databases, Salesforce.com, Vendor Management, IT Management, Security, Product Development, Data Center, E-commerce, Outsourcing, IT Strategy, Software Development, Business Process, PMP, SaaS, Network Security, Requirements Analysis, Enterprise Architecture, Cross-functional Team..., Disaster Recovery, Mobile Applications, IP, Mobile Technology, Enterprise Software, Pre-sales, MPLS, Network Design
Education
Inter-American University of Puerto Rico-Metropolitan Campus 1994 — 2000
BS, Biology
Frontier Communications June 2011 - Present
AT&T 2010 - June 2011
Centennial Wireless 2005 - 2010
Time Services 2002 - 2005
Skills
Talent Acquisition, Recruiting, Onboarding, Technical Recruiting, Employee Relations, Customer Satisfaction, Document Management, New Hire Orientations, Sourcing, Management, Applicant Tracking..., Cold Calling, Customer Service, Team Building, Human Resources, Hiring, Interviews, Customer Retention, Vendor Management, College Recruiting, Training, Performance Management, Employee Training, Call Centers
Education
Indiana University-Purdue University at Fort Wayne 1996 — 2004
Bachelor of Science (B.S.)
Centennial Wireless 2004 - Present
Centennial Communications July 2003 - Present
AT&T (Formerly: Centennial Communications) 2003 - Present
EMD Financial 1990 - 2010
Centennial Communications 2003 - 2009
Education
Fairleigh Dickinson University 1991 — 1995
BS, Accounting
Penske Truck Leasing December 2014 - Present
Lyft June 2014 - Present
Damaje Ent 2007 - Present
Penske Logistics March 2006 - December 2014
CWS Dedicated Services March 2005 - December 2006
Centennial Wireless September 2003 - January 2005
Sprint PCS/Horizon Telcom August 2002 - July 2003
Skills
Typing, Logistics, Dispatching, Microsoft Office, Desktop Publishing, Administrative Support, Wireless Networking, Materials Management, Analysis, Route Planning, Expediting, Customer Service, Data Entry, Customer Satisfaction, Inventory Management, Marketing, Inventory Control, Supply Chain, Transportation..., Shipping, Logistics Management, Management, Freight, Supply Chain Management, Training, Team Building, Leadership, Microsoft Excel, Transportation
Education
Indiana Institute of Technology 1998 — 2002
Bachelor's of Science, Business Administration-Marketing
William A Wirt High School 1994 — 1998
Indiana Core 40 (Advanced) (Diploma)
Verizon Wireless August 2006 - Present
Centennial Wireless February 2006 - August 2006
Best Buy July 2004 - December 2005
Education
Grand Valley State University 2001 — 2006
B.A., Finance
Rapture Game Studios, LLC 2011 - Present
Centennial Wireless 2000 - 2004
Education
ITT Technical Institute 2007 — 2010
Bachelor's, Digital Entertainment and Game Design
Indiana Business College 2000 — 2004
Accociate, Accounting, Economics, Communication
Telerad May 2011 - Present
Harris Radio May 2010 - August 2010
Ryan Electronics December 2006 - December 2009
Ryan Electronics December 2006 - December 2009
Secant Technologies July 2009 - September 2009
Motorola service shop January 1990 - January 2006
Climax Telephone Company January 1998 - January 2001
Centennial Wireless January 1993 - January 1998
Country Side Cable January 1991 - January 1993
Allegan County Cablevision January 1989 - January 1990
Skills
Software Installation, Mobile Devices
Education
Grand Rapids Community College 1998 — 2000
Eronics technologylect
Indiana Wesleyan University 1976 — 1979
A.S, Ciceriminal Just
Marion CollegeGrand Rapids Community College
Associate's Degree, Criminal JusticeElectronics Technology
Ivy Tech Community College November 2011 - Present
IPFW September 2008 - October 2011
IPFW March 2005 - August 2008
Centennial Wireless August 2002 - March 2005
Aon Innovative Services 1997 - 2002
Skills
Microsoft Office, Organizational..., Higher Education, Customer Service, Human Resources, Training, Time Management, Community Outreach, Research, Staff Development, Leadership Development, Budgets, Coaching, Nonprofits, PowerPoint, Adult Education, Marketing, Student Development, Leadership, Recruiting, Student Affairs, Resume Writing, Payroll, Fundraising, Career Counseling, Microsoft Excel, Policy, Career Development
Education
Leo Jr/Sr High School 1990 — 1993
Indiana University-Purdue University at Fort Wayne
General Studies, General Studies, Psychology
Second Cut Arrow October 2013 - Present
Ericsson November 2006 - Present
Sprint Nextel November 2006 - 2012
Centennial Wireless February 1992 - November 2006
Skills
CDMA, Microwave, Wireless, Telecommunications, GSM, Cellular Communications, UMTS, RF, 3G, 4G, WiMAX, Fiber Optics, T1, Wireless Networking, EVDO, Spectrum Analyzer, Backhaul, GPRS, Edge, Drive Test, Antennas, Networking, Vendor Management, Network Optimization, Integration, Switches, Troubleshooting, Wireless Broadband, Optical Fiber, Computer Network..., RF Engineering, WCDMA
Education
Delta College
Mid Michigan Community College
Johns Hopkins Medicine International September 2013 - Present
FMC-NA Concentrates December 2005 - August 2013
Centennial Wireless January 2004 - December 2006
tricom January 1997 - November 2005
Skills
Project Portfolio..., Process Improvement, Project Management, Business Analysis, IT Strategy, Cross-functional Team..., Budgets, Security, Vendor Management, Business Intelligence, IT Management, Change Management, Strategic Planning, Team Leadership, Team Building, Operations Management, Product Management, Program Management, Integration, Leadership, CRM, EMR, IT Operations, Business Strategy, ERP Implementations, Healthcare Information..., Information Technology, Help Desk Support, Enterprise IT..., Managing IT..., CRM Integration, EPM, Data Center, HL7, ITIL, Business Process, PMP, Mergers & Acquisitions, Business Process...
Education
Northwestern University - Kellogg School of Management 2013 — 2013
Driving Strategic Value from IT: Executive program, Executive Trainning, Executive program
CHIME 2012 — 2012
Healthcare CIO Boot Camp
Boston University - School of Management 2011 — 2011
CIO Pocket MBA
Harvard Law School 2010 — 2010
PON for Senior Executives, Negotiation
Harvard Law School 2010 — 2010
PON-Dealing with Dificult people and Dificult Situations, PON
Harvard Business School 2009 — 2009
Negotiation Workshop, Negotiation Workshop
The University of Chicago Booth School of Business 2009 — 2009
Executive program in Information technology, IT-Excecitive Trainning
Harvard Law School 2007 — 2007
Program on Technology Negotiation, Program on Technology Negotiation
Université du Québec à Montréal 2001 — 2003
Excecutive MBA, Business Administration
Pontificia Universidad Católica Madre y Maestra 1997 — 2000
MBA, Business Administration
Heritage Parts February 2014 - Present
Heritage Food Service Group, Inc. August 2013 - February 2014
Heritage Food Service Equipment January 2006 - August 2013
Robert Half 2004 - 2005
Centennial Wireless 1998 - 2003
Skills
Customer Satisfaction, Operations Management, Customer Service, Team Building, Customer Retention, Purchasing, Account Management, Sales, Microsoft Office, Microsoft Excel, Negotiation, Microsoft Word, PowerPoint, Management, Restaurants, Customer Service..., Project Management, Staff Development, Inventory Management, Marketing Strategy, Sales Management, Public Speaking, Inventory Control, Training, Logistics, Leadership, Outlook, Team Leadership, New Business Development, Strategic Planning, Sales Operations, Cold Calling, Contract Negotiation, Direct Sales
Education
Indiana Institute of Technology 2009 — 2012
Bachelor’s Degree, Business Administration and Management, General
Speed Chasers August 2010 - Present
Windsor Homes by Jeff Gilmore May 2006 - Present
Centennial Wireless November 1999 - October 2005
Education
Indiana University—Purdue University Fort Wayne 1995 — 2000
Engineering
Business Application Specialist August 2011 - Present
Wachovia, A Wells Fargo Company April 2009 - August 2011
AllianceBernstein August 2007 - October 2008
Centennial Wireless January 1999 - January 2005
Education
Indiana Institute of Technology 2001 — 2005
Bachelor's Degree, Business Administration and Management, General, 3.4
Reserve National Insurnace August 2008 - Present
Centennial Wireless January 2009 - August 2009
Skills
Health Insurance, Customer Service, Sales, Account Management, Insurance, Recruiting, Cold Calling, Employee Benefits, Sales Management, Team Building, Leadership, Direct Sales, Customer Retention, Strategic Planning, Training
Education
Indiana University-Purdue University at Fort Wayne 2001 — 2005
OLS, Management, Entrepreneurship
Snider High School 1998 — 2001
Minnick Services / Paws & Remember December 2014 - Present
Todd Properties January 2011 - Present
Brooke Nicole Photography March 2013 - Present
Home Daycare March 2012 - November 2014
Brown Mackie College March 2010 - March 2012
Tower Bank & Trust Co. March 2005 - March 2010
Centennial Wireless March 2004 - March 2005
Norwest/Wells Fargo July 1999 - November 2002
Skills
Editing, Photography, Event Planning, Training, Event Photography, Portrait Photography, Wedding Photography, Photo Editor, Customer Service, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Sales, Leadership, Resume Writing, Campus, Outlook, Data Entry, Time Management, Management, Graphic Design, Marketing, Research, Analysis, Invoicing, Troubleshooting, Digital Photography
Education
International Business College 1999 — 2001
Associates Degree of Computer Science, Graphic Design
North Side High School 1996 — 1999
Diploma 1999, Photography, Music
at&t July 2013 - Present
Self-Employed March 2010 - March 2013
M33 Access Internet and Phone Company January 2008 - February 2010
Tri County Realty January 2005 - January 2010
Century 21 Real Estate January 2001 - January 2005
Centennial Wireless January 1999 - January 2001
NPI Wireless January 1997 - January 1998
Office of U.S. Congressman Dan Schaefer January 1988 - January 1996
Prep Shop January 1986 - January 1988
Skills
Real Estate
Education
Central Michigan University 1982 — 1986
B.S., Political Science, Economics, Public Administration
Menards March 2011 - Present
Brothers Broadcasting October 2009 - February 2011
Radio Shack May 2009 - October 2009
Centennial Wireless September 2008 - May 2009
Mid America Radio March 2000 - September 2008
Education
Indiana Wesleyan University 2009 — 2011
Business Administration, Human Resources
Ball State University 1995 — 1999
BS, Telecommunications
Crothall Healthcare May 2013 - April 2014
Crothall Services Group June 2007 - May 2013
St. Vincent's Hospital August 2005 - June 2007
Centennial Wireless May 2004 - December 2004
Skills
Hospitals, Healthcare, Healthcare Management, Patient Safety, HIPAA, Cpr Certified, JCAHO, Infection Control, Customer Service
Education
Indiana Institute of Technology 2011 — 2013
Master of Science (M.Sc.), Management
Indiana Institute of Technology 2000 — 2004
Bachelor of Science (BS), Computer and Information Systems Security/Information Assurance
Agri Stats July 2011 - Present
Ernst & Young July 2008 - July 2011
Ashley Furniture HomeStore March 2007 - December 2007
Magic Coil Products May 2006 - March 2007
Centennial Wireless October 2002 - May 2006
Skills
Account Reconciliation, Auditing, Inventory Management, Journal Entries, Payroll, Sales, Sarbanes-Oxley Act, Financial Analysis, Accounting, GAAP, Internal Controls, Financial Reporting, US GAAP
Education
Indiana Institute of Technology
Master of Business Administration, Accounting 2008
Indiana Institute of Technology
Bachelor of Science, Accounting 2006
CAI-International January 2011 - Present
Sprint August 2013 - January 2014
Centennial Wireless October 1998 - January 2010
Education
Huertas Junior College 1998 — 2000
G.A Electronic
Creative Underwriters Corporation 2011 - Present
Cashland November 2009 - September 2010
Centennial wireless May 2007 - November 2009
Skills
Adding Machine, Payroll, Accounts Payable, Accounts Receivable, Typing, Organizing, Filing, Mailings, Administrative Support, Office Administration, Microsoft Office, Switchboard Operator, Multitasker, Self Management, Hard Worker, Dedicated, Office Management
Education
Alpena Community College 1992 — 1993
No degree, General Studies
Alpena Senior High School 1990 — 1992
High School Diploma, General Studies
AT&T Mobility February 2005 - Present
Centennial Wireless February 2005 - November 2009
Skills
Customer Service, Customer Retention, Team Building, Negotiation, Strategic Planning, Call Center
Education
Ball State University
Communication, Journalism, and Related Programs
East of Chicago Pizza July 2009 - Present
The Schwan Food Company June 2009 - July 2010
Centennial Wireless December 2007 - June 2008
All Decked Out, INC February 2002 - December 2007
Skills
Multi-unit, Customer Service, Inventory Management, Restaurant Management, Income Statement, Restaurants, Food Service, Profit, Sales, Retail, Team Building, Merchandising, Loss Prevention, Customer Satisfaction, Food & Beverage
Education
Indiana Institute of Technology 2005 — 2009
Bachelor's, Marketing/ Human Resources
Indiana Institute of Technology 2001 — 2005
Associate's, Business Administration
AT&T January 2010 - Present
Centennial Wireless October 2008 - January 2010
Education
Indiana Wesleyan University 2011 — 2013
Associate of Science (A.S.), Business Administration and Management, General
Yuma Regional Medical Center June 2000 - Present
Centennial Wireless September 1997 - March 2000
Dole Food Company March 1991 - June 1993
Skills
Epic Systems, EMR, EHR, Healthcare Information..., Revenue Cycle, Medical Billing, Healthcare, HIPAA, Medical Terminology, Healthcare Management, Hospitals, Medicare, Medical Coding, Medical Records, Patient Safety, Process Improvement, CPT
Education
Arizona Western College 2002 — 2003
Arizona Western College 1974 — 1976
Comcast Cable March 2010 - April 2014
Centennial Wireless October 2008 - December 2009
Best Buy October 2006 - October 2008
Skills
Computer Hardware, Computer Repair, Computer Network..., Computer Maintenance, Microsoft Office, General Technology, Networking, Troubleshooting, Windows 7, Call Centers, Customer Service, Cabling
Education
Indiana University-Purdue University Fort Wayne (IPFW) 2014 — 2014
Ivy Tech Community College-Northeast
Frito Lay May 2010 - August 2014
Aarons sales and lease November 2008 - May 2010
Centennial Wireless October 2008 - November 2008
Conn's July 2008 - September 2008
Staffmark March 2008 - April 2008
Fry's Electronics July 2007 - March 2008
Fry's Electronics February 2005 - July 2007
Skills
Customer service, Sales, Management, Route Planning
Education
Allied Business school 2015 — 2015
Real estate sales, Real estate
College of the Mainland 2006 — 2006
none, criminal justice
Boerne High School 2000 — 2004
High School diploma