Other Positions Held
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Other Positions Held Employees
Georgia State University - J. Mack Robinson College of Business January 2015 - Present
City of McDonough April 2014 - July 2014
Clayton County Water Authority August 2012 - December 2012
(Insight Global) Cbeyond December 2006 - February 2012
Arch Wood Protection October 2005 - December 2006
Other Positions Held January 1999 - July 2005
Skills
Active Directory, Antivirus, Applications, Analog, Broadsoft, CAS, CCENT, Circuits, Cisco Networking, Cisco Routers, Cisco Technologies, Communication Skills, CompTIA A+ Certification, Computer Hardware, Computer Hardware..., Computer Repair, Customer Service, DNS, Firefox, Help Desk Support, Internet Explorer, Laptops, MGCP, Microsoft Office, Microsoft Operating..., Network Administration, Networking, Outlook, PRI, Printers, Routers, Software Installation, Switches, T1, TCP/IP, Technical Support, Telecommunications, Telephony, Troubleshooting, Virus Removal, VoIP, VPN, Windows, Windows 7, Windows Server, Windows 2000, Windows Vista, Windows XP Pro, Wireless Networking, CompTIA A+
Education
Georgia State University - J. Mack Robinson College of Business 2015 — 2015
Master of Science (M.Sc.), Information Systems, GPA 3.43
Clayton State University 2012 — 2014
Bachelor of Applied Science (BASc), Technology Management (Concentration in Computer Networking), GPA 3.51
Market Force Information 2015 - Present
MaritzCX 2013 - 2015
Other Positions Held 1985 - 2013
Skills
Employee Engagement, Customer Experience, Organizational..., Customer Loyalty, Shopper Insights, Emotional Branding, Customer Segmentation..., New Business Development, New Product Innovation, Salesforce Effectiveness, Brand Loyalty, Shopper Marketing, Brand Equity, Data Analysis, Market Research, Product Innovation, Quantitative Research, Sales Effectiveness, Segmentation, Customer Insight, Advertising Research, Marketing Research, Analytics, Competitive Analysis, Consumer Behaviour, Strategy
Education
University of South Carolina-Columbia 1982 — 1985
MS, Statistics
University of South Carolina-Columbia 1979 — 1982
BS, Operations Research/Management Science
National Association of College Stores February 2014 - Present
The University of Akron May 2009 - February 2014
Case Western Reserve University November 2001 - March 2009
Ohio Board of Regents August 1998 - November 2001
George Mason University December 1988 - August 1998
Other positions held June 1982 - December 1988
Skills
Media Relations, Crisis Communications, Public Relations, Writing, Higher Education, Non-profits, Strategic Communications, Public Policy, Press Releases, Editing, Marketing Communications, Social Media, Editorial, Marketing, New Media, Storytelling, Nonprofits, Publications
Education
Ohio University 1978 — 1982
Bachelor of Science, Journalism
JPMorgan Chase April 2014 - Present
GE Capital June 2012 - April 2014
Independent Consultant September 2010 - June 2012
JPMorgan Chase June 2005 - September 2010
Nalco Chemical Company September 1997 - June 2005
Other Positions Held January 1988 - January 1997
Skills
IT Risk Management, Risk Management, Information Security..., Data Security, Risk Assessment, Computer Security, Active Directory, Security, Program Management, Vendor Management, Sarbanes-Oxley Act, Microsoft Office, Lotus Notes, IT Audit, Metrics Reporting, Governance, Process Improvement, Technical Training, Threat & Vulnerability..., Management, Outlook, Leadership, VMware Workstation, Novell Netware, McAfee Antivirus, Computer Repair, Solarwinds, Websense, Symantec Antivirus, Norton Ghost, Problem Solving, PC Anywhere, Information Security, NetStumbler, Knoppix, MBSA, Secunia PSI, Symantec Enterprise..., Zone Alarm, Microsoft Security..., Partition Magic, Risk Metrics, Qualys Vulnerability...
Education
University of Phoenix 2004 — 2007
BSIT, Information Technology
Joliet Junior College
AAS, Information Technology
Omnitron Systems Technology February 2009 - Present
SDCIA 1996 - Present
IPITEK February 1999 - January 2008
Other positions held January 1985 - January 1999
Skills
Ethernet, Telecommunications, Start-ups, Wireless, MPLS, Managed Services, Product Development, VoIP, Testing, Solution Selling, Mobile Devices, Unified Communications, Business Development, IP, Optical Fiber, Salesforce.com, Product Management, Sales Management, SaaS, Channel, Video Conferencing, Sales, Direct Sales, Mobile (Cell Tower)..., Mobile Backhaul, Carrier Ethernet, Backhaul, Swim Bike Golf, Small Cells, WiFi Hot Spots
Education
University of California, San Diego
BSEE, engineering
Broward County Public Schools April 2014 - Present
Texarkana Gazette May 2007 - September 2013
Birddog, Inc. 1989 - 2007
Fine Arts Center of Hot Springs 2002 - 2004
Elberta Arts Council and Humanities, Inc. 1999 - 2002
Other Positions Held 1981 - 1998
Skills
Non-profit start ups, Public Relations, Crisis Communications, Media Relations, Web & Print Content..., Development of Training..., Marketing Strategy, Branding Development, Focus Groups, Grant Writing, Forensic Accounting, Writing, Journalism, Advertising, Research, Non-profits, Social Media, Final Cut Pro, Fundraising, Facebook, AP style writing, Nonprofits, AP Style, News Writing, Storytelling, Content Development, Feature Articles, Training, Broadcast, Web Design, Headline Writing, Magazines, Publishing, QuarkXPress, Radio, Breaking News, Community Outreach, Proofreading, Creative Writing, Copywriting, Interviews
Education
Henderson State University
Bachelor's degree-cum laude, Journalism/Mass Media, Spanish
National Park Community College
Associate's Degree
New England College of Business and Finance
Marketing/Finance
John Robert Powers - Boston
Nova High School
HQ USAFE-AFAFRICA IG June 2010 - September 2014
86 Security Forces Squadron February 2009 - June 2010
United States Air Force Security Forces November 2009 - January 2010
United States Air Force Security Forces February 2008 - February 2009
Other Positions Held December 1993 - January 2008
Skills
Microsoft Word, Strategic Planning, Analysis, Team Leadership, Microsoft Excel, Windows, Microsoft Office, Project Planning, Project Management, Team Building, PowerPoint, Customer Service, English, Research, Budgets, Outlook, Access, Accounting, Administration, Coaching, Customer Satisfaction, Data Analysis, Editing, Event Planning, HTML, Inventory Management, Leadership, Military, Military Operations, National Security, Negotiation, Nuclear Weapons, Policy, Process Scheduler, Public Speaking, Retail, Sales, Security Clearance, Security Management, Software Documentation, Security Operations, System Administration, Teaching, Teamwork, Time Management, Training, Troubleshooting, Military Experience, DoD, Program Management
Education
University of Management and Technology 2009 — 2015
Criminal Justice/Police Science, 3.85/4.0
US Air Force
Antiterrorism Level II
Department of Defense
Information and Industrial Security Manager Course
US Air Force
Combat Arms Instructor Course
US Air Force
Academic Instructor Course
Doorbellz August 2014 - April 2015
Green Mountain Energy Company September 2013 - February 2014
GreenMax Capital Advisors May 2013 - August 2013
Glass, Lewis & Co. March 2013 - June 2013
BridgeEnglish Argentina January 2012 - June 2012
Auding Idiomas, PLUS Idiomas, FLC Idiomas, Excellence Idiomas May 2011 - December 2011
Bishop Creek Companies December 2010 - May 2011
Tilonia June 2009 - May 2011
Other Positions Held May 2007 - December 2008
Skills
Spanish, Brazilian Portuguese, Adobe Creative Suite, Microsoft Office, Social Media Marketing, Online Marketing, Microsoft Word, Strategy, Research, Sales, Nonprofits, Management, Customer Service, CRM
Education
University of Oregon 2007 — 2010
B.A., International Economics, Spanish
Universidad de Sevilla 2008 — 2009
International Relations, History, Spanish
European Import Services, Inc. September 2010 - Present
Godiva Chocolatiers September 2004 - May 2009
Bombay Co March 2001 - September 2004
Other Positions Held: 1992 - 1998
Skills
Microsoft Office..., Recruiting, Customer Service, Microsoft Excel, Retail, Team Leadership, Training, Operations Management, Coaching, Inventory Control, Leadership, Merchandising, Negotiation, Strategic Planning, Account Management, Budgets, Team Building, Project Management, Human Resources, Inventory Management, Customer Satisfaction, Payroll, Profit, CRM
Education
State University of New York College at Buffalo 1980 — 1984
Bachelor of Science (BS), Business Administration and Management, General
Liverpool High School 1976 — 1980
Northwood University March 2008 - March 2013
Northwood University October 2005 - March 2008
Northwood University August 2001 - October 2005
GCRH Consulting Inc./Attitude Group/Main Street Multimedia July 1997 - May 2001
Other Positions held May 1983 - July 1997
Skills
Photoshop, Photography, Dreamweaver, Customer Service, Microsoft Office, PowerPoint, Public Speaking, Public Relations, Graphic Design, Web Design, Microsoft Excel, Management, Advertising, Admissions, Customer Relations, HTML, Word, Excel, Outlook, Higher Education
Education
Northwood University 2001 — 2007
BBA, Marketing & Management
Allen County Community College 1977 — 1979
Business Administration
Waterloo Industries February 2005 - Present
Emerson Electric July 1999 - February 2005
Other Positions Held January 1984 - July 1999
Skills
Six Sigma, Lean Manufacturing, Continuous Improvement, Manufacturing, Manufacturing..., Engineering, Operations Management, Machining, Manufacturing Operations, Management, Injection Molding, Value Stream Mapping, Kaizen
Education
Indiana State University
BS and MS, Industrial Management
Kindred at Home 2014 - Present
Health Dimensions Group April 2012 - December 2014
Stay Well Home Health, LLC April 2010 - May 2013
The Corridor Group 2009 - 2013
Cardinal Hill Rehabilitation Hospital November 2004 - April 2010
Midway College 2010 - 2010
Other positions held January 1989 - June 2004
Skills
Medicare, Home Care, Leadership, Healthcare Management, Healthcare, Clinical Research, Healthcare Information..., Six Sigma, Operations Management, Business Analysis, Business Transformation, New Business Development, Due Diligence, Accreditation, Disease Management, Managed Care, Start-ups, Hospice, Transition Management, Continuum, Management, EMR, Elder Care, Medicaid, Healthcare Consulting, Executive Management, EHR, Revenue Cycle, Program Management, Quality Improvement, Healthcare Industry, Hospitals
Education
Indiana Wesleyan University 2006 — 2008
MSN, Administration
Indiana Wesleyan University 2006 — 2008
Bachelor's Degree, Registered Nursing/Registered Nurse