RightNow Technologies, Inc.
Industry: Software company
DescriptionOracle RightNow is a customer relationship management software service for enterprise organizations. It was originally developed by RightNow Technologies, Inc., which was acquired by Oracle Corporation in 2011. Founder: Greg Gianforte Founded: 1997, Bozeman, MT Headquarters: Bozeman, MT Ceased operations: October 24, 2011 Parent organization: Oracle Corporation Subsidiaries: RightNow Technologies Ltd, Salesnet Inc.,
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RightNow Technologies, Inc. Employees
Workiva April 2014 - Present
University of Idaho - College of Education January 2005 - Present
Oracle August 2011 - March 2014
RightNow Technologies January 2010 - August 2011
RightNow Technologies, Inc. February 2007 - January 2010
RightNow Technologies, Inc. February 2004 - February 2007
EMC2 Corporation August 2001 - February 2004
Legato/EMC2 2000 - 2004
University of Utah September 1999 - June 2001
Dental Select January 2000 - September 2000
Skills
SaaS, Cloud Computing, Enterprise Software, Product Management, Integration, CRM, Web Applications, Strategy, Enterprise Architecture, Oracle, Agile Methodologies, Databases, SQL, Program Management, Java, Management, Business Intelligence, Marketing, Web Development, Perl, JavaScript, Project Management, Pragmatic Marketing, Agile, XML, Scrum, Analytics, Mergers, Corporate Social..., Sustainability
Education
University of Idaho 1992 — 1998
Bachelor of Science, Business Education
Hoplite Industries, Inc. June 2014 - Present
Montana Tech September 2014 - Present
Bozeman Fiber June 2015 - Present
Independent January 2003 - Present
Cisco Systems, Inc. September 2008 - June 2014
RightNow Technologies, Inc. December 2003 - September 2008
BridgeBand Communications, Inc. August 1999 - December 2003
Skills
Network Architecture, Routing, Cisco IOS, Cisco Technologies, Data Center, Cisco Nexus, Networking, Cloud Computing, Cisco Routers, Enterprise Network..., QoS, Cisco UCS, Cisco Security, Firewalls, BGP, Written & Oral..., Switching, Network Engineering, Load Balancing, Routing Protocols, IPv6, Telecommunications, Technical Presentations, IPSec, WAN Optimisation, Network Design, Network Security, VPN, Software Development, SAN, SaaS, LAN Switching, OSPF, Juniper, CCIE, F5 BigIP, Cisco Certified, WAN, EIGRP, LAN-WAN, Switches, IaaS, Big Data, ISSA, Hands-on Training, MPLS VPN, Cisco Call Manager, CCNP, Digital Forensics, Software Defined...
Education
Montana State University-Bozeman
Drexel University
Self Employed July 2015 - Present
Oracle May 2014 - July 2015
Oracle March 2012 - May 2014
RightNow Technologies, Inc. April 2001 - March 2012
Westmoreland Coal Company 1995 - 2001
Skills
Cross-functional Team..., Accounting, Cash Flow, Consolidation, Financial Analysis, Financial Reporting, GAAP, Internal Audit, Mergers, Revenue Recognition, SEC filings, US GAAP
Education
University of Phoenix
Bachelor's Degree, Accounting
Montana State University-Bozeman
Equivalent of a Masters degree for CPA license
Sumo Logic February 2015 - Present
Sumo Logic June 2012 - Present
Akamai Technologies February 2011 - May 2012
BMC Software August 2009 - February 2011
RightNow Technologies, Inc. January 2005 - July 2009
Advent Software April 2000 - July 2004
Skills
Enterprise Software, Cloud Computing, Account Management, Selling, Networking, Contract Negotiation, Data Center, SaaS, Big Data, Strategic Prospecting, CRM, Strategy, Management, Product Management, Start-ups, Salesforce.com, Solution Selling, Direct Sales, Sales, Sales Operations, Leadership, New Business Development, Security, Professional Services, Business Development, Strategic Partnerships, Go-to-market Strategy, Lead Generation, Sales Process, Channel Partners, Demand Generation, Sales Enablement, Business Alliances, Software Industry, Complex Sales, Managed Services, Sales Management
Education
University of Oregon 1995 — 1999
BS, Business, Political Science
Beaverton High School 1992 — 1995
Self Employed March 2001 - Present
The Quantum Alliance November 2007 - November 2008
MultiBand Communications, Inc. January 2000 - February 2001
RightNow Technologies, Inc. August 1999 - January 2000
Magenic Technologies, Inc. November 1988 - August 1999
Publishing Business Systems February 1998 - November 1998
Euler Solutions, Inc. September 1996 - January 1998
Northwest Airlines Training Corporation March 1995 - September 1996
AMTECH Lighting Services August 1994 - February 1995
United States Marine Corps December 1979 - November 1988
Skills
Linux, Ubuntu, Windows, Apache, DNS, Wordpress, Website Development, Open Source, SNMP, System Administration, Systems Engineering, Router Configuration, Infrastructure Planning, Change Management, HTML + CSS, PHP Applications, Hosting, MySQL, Database Administration, Training & Development, Writing, Voice Services, Help Desk Management, Decision Support, Web Servers, LAMP, SQL, CMS, VirtualBox, Google Apps, Google Analytics, Web Content Management, Call Center Solutions, Collaboration Tools, Content Editor, Cisco IOS, Research, Vendor Relations, Budget Management, Troubleshooting, Hardware, Network Administration, Unix, PHP, HTML, Operating Systems, VMware, Web Applications, Web Development, TCP/IP
Education
DeVry Technical Institute 1994 — 1994
None, Information Systems
South Puget Sound Community College 1991 — 1994
Computer Programming, Technical and core coursework
Olympic College 1988 — 1989
None, Vector Mathematics, Drafting, English, Psych
National University 1985 — 1986
None, Core Studies
Gig Harbor High School 1979 — 1979
None, General
Peninsula High School 1976 — 1978
MKP PIT
MKP PIT
MKP PIT
Arthur J. Gallagher & Co. May 2015 - Present
CNA Insurance/Cara Group October 2014 - March 2015
Zurich North America/Cara August 2014 - October 2014
CNA Insurance/Cara Group April 2014 - August 2014
JP Morgan Chase (Financial Institute) /Kforce July 2011 - March 2014
Aflac September 2010 - June 2011
RightNow Technologies June 2008 - December 2009
RightNow Technologies, Inc. October 2000 - June 2008
The Bitterroot Interior Workshop, LLC July 2004 - January 2006
Designer's Emporium June 2002 - July 2004
Skills
Process Improvement, CRM, Consulting, Small Business, Training, Sales Process, Leadership, Team Leadership, Software Documentation, Performance Management, SaaS, Employee Training, Program Management, Management, Strategy, Change Management, Project Management, Marketing, Sales Management, Business Planning, Time Management, Business Process, Customer Service, Budgets, Instructional Design, Adult Learning..., Adult Learning Theory, Customer Experience, Vendor Management, Business Analysis, Training Facilitation
Education
University of Phoenix 2010 — 2011
MBA, Business
Montana State University-Bozeman 1994 — 1999
BFA, Graphic Design & Art History
John Patterson Technical College 1982 — 1983
Computer Science
Troy University 1980 — 1981
Psychology
Expeditors January 2012 - Present
RightNow Technologies, Inc. May 2009 - January 2012
Skills
Microsoft Excel, Customer Service, Accounts Receivable, Employee Relations, Account Reconciliation, Employee Benefits, Process Improvement, Management, Financial Reporting, CRM, Microsoft Office, Account Management, HRIS, Human Resources, Business Analysis, Accounts Payable, Performance Management, Salesforce.com, Coaching, Microsoft Word, Recruiting, Strategic Planning, Contract Negotiation, Mergers & Acquisitions, Call Centers, Revenue Recognition, Team Leadership, Budgets, Program Management, Team Building, Accounting, Project Management, Training, Financial Analysis, QuickBooks, Change Management
Education
Montana State University-Bozeman 2001 — 2005
Bachelor of Arts (B.A.), Cello Performance
Oracle March 2012 - Present
RightNow Technologies, Inc. September 2009 - February 2012
President September 2007 - June 2009
Wild January 2008 - January 2009
America Wildlands January 2005 - August 2007
Northern Divide Grizzly Bear Project, Great Bear Subunit June 2004 - September 2004
Sawtooths to Selkirks Hike (S2S) May 2001 - November 2001
Education
University of Montana 2002 — 2004
Master of Science (M.Sc.), Envirnomental Studies
Colgate University 1992 — 1996
Bachelor of Arts (B.A.) Honors, Molecular Biology
RightNow Technologies, Inc. VP & ControllerRightNow TechnologiesMarch 2004 - Present
TransAria, Inc. 2002 - 2003
Education
Gonzaga University - School of Business Administration 1981 — 1985
CradlePoint, Inc. November 2007 - Present
RightNow Technologies, Inc. 1999 - 2001
Extended Systems, Inc 1997 - 1999
Education
Beacon College and Graduate School 2002 — 2006
BA, Theology
ProClip USA February 2015 - Present
Portsmith Technologies February 2011 - February 2015
Cradlepoint May 2007 - March 2011
RightNow Technologies, Inc. 1999 - 2002
Skills
Channel, Solution Selling, Direct Sales, Salesforce.com, Wireless, Sales Process, Enterprise Software, New Business Development, Channel Partners, Sales Management, Product Marketing, Selling, Sales Operations, Sales, Business Strategy, Telecommunications, Strategic Partnerships, Go-to-market Strategy
Education
The University of Montana - School of Business Administration 1988 — 1993
Bachelor's Degree, Business Administration / Marketing
CloudSparse, Inc August 2007 - Present
RockSolid June 2005 - August 2007
RightNow Technologies, Inc. September 1999 - June 2005
Extended Systems, Inc. May 1997 - September 1999
Hewlett-Packard July 1981 - May 1997
Skills
Cloud Computing, Start-ups, Leadership, Linux, SaaS, Scalability, Enterprise Software, System Architecture, Distributed Systems, Open Source, Amazon Web Services..., Strategic Partnerships, Business Strategy, Product Management, Software Project..., Program Management, CRM, Business Intelligence, Professional Services
Education
Montana State University-Bozeman
Oregon State University