RightNow Technologies
Industry: Software company
DescriptionOracle RightNow is a customer relationship management software service for enterprise organizations. It was originally developed by RightNow Technologies, Inc., which was acquired by Oracle Corporation in 2011. Founder: Greg Gianforte Founded: 1997, Bozeman, Montana, United States Headquarters: Bozeman, Montana, United States Ceased operations: 24 October 2011 Parent organization: Oracle Corporation Subsidiaries: RightNow Technologies Ltd, Salesnet Inc.,
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RightNow Technologies Employees
Employee
Years
Job
Industry
Jesse Romine Jesse Romine's RightNow Technologies Experience April 2004 - January 2012
Job Regional Director at Socrata
Industry Computer Software
Experience
Socrata January 2013 - Present
Oracle January 2012 - January 2013
RightNow Technologies April 2004 - January 2012
Microsoft February 2003 - April 2004
Microsoft Business Solutions September 2001 - December 2002
Education
Concordia College 1999 — 2003
Bachelor, Economics major, Business minor, & Religion minor
Kindred
Socrata January 2013 - Present
Oracle January 2012 - January 2013
RightNow Technologies April 2004 - January 2012
Microsoft February 2003 - April 2004
Microsoft Business Solutions September 2001 - December 2002
Education
Concordia College 1999 — 2003
Bachelor, Economics major, Business minor, & Religion minor
Kindred
Kyle McIntyre's RightNow Technologies Experience September 2004 - January 2009
Job Software Engineer at SRI International
Industry Computer Software
Experience
SRI International February 2011 - Present
State of Montana February 2009 - February 2011
RightNow Technologies September 2004 - January 2009
Skills
Software Engineering, Java, Web Services, Software Development, MySQL, PHP, SOAP, Linux, Python, Algorithms, Continuous Integration, Computer Science, Perl, Software Design, Distributed Systems, C/C++, Scala, automated test..., bagpipes, generalist
Education
Georgia Institute of Technology 2014 — 2016
Master's Degree, Computer Science
Montana State University-Bozeman 2002 — 2006
B.S., Computer Science, 3.94
SRI International February 2011 - Present
State of Montana February 2009 - February 2011
RightNow Technologies September 2004 - January 2009
Skills
Software Engineering, Java, Web Services, Software Development, MySQL, PHP, SOAP, Linux, Python, Algorithms, Continuous Integration, Computer Science, Perl, Software Design, Distributed Systems, C/C++, Scala, automated test..., bagpipes, generalist
Education
Georgia Institute of Technology 2014 — 2016
Master's Degree, Computer Science
Montana State University-Bozeman 2002 — 2006
B.S., Computer Science, 3.94
Courtney Aguilar Courtney Aguilar's RightNow Technologies Experience January 2008 - February 2012
Job Senior Programs and Events Professional
Industry Computer Software
Experience
Oracle March 2012 - Present
RightNow Technologies January 2008 - February 2012
EFD eFunds Corporation January 2004 - January 2008
Skills
Customer Experience, Marketing Strategy, Strategic Partnerships, Team Management, Sales Enablement, Marketing Communications, Lead Generation, Multi-channel Marketing, Enterprise Software, SaaS, CRM, Go-to-market Strategy, Strategy, Product Launch, Product Marketing, Account Management, Product Management, Solution Selling
Education
Utah State University 1996 — 2001
Bachelor of Science, Marketing
University of Western Sydney 2000 — 2000
Semester Exchange
San Diego State University-California State University 2003 — 2003
Event and Meeting Planning Certificate
Arizona State University 2005 — 2005
Event and Meeting Planning Certificate
Oracle March 2012 - Present
RightNow Technologies January 2008 - February 2012
EFD eFunds Corporation January 2004 - January 2008
Skills
Customer Experience, Marketing Strategy, Strategic Partnerships, Team Management, Sales Enablement, Marketing Communications, Lead Generation, Multi-channel Marketing, Enterprise Software, SaaS, CRM, Go-to-market Strategy, Strategy, Product Launch, Product Marketing, Account Management, Product Management, Solution Selling
Education
Utah State University 1996 — 2001
Bachelor of Science, Marketing
University of Western Sydney 2000 — 2000
Semester Exchange
San Diego State University-California State University 2003 — 2003
Event and Meeting Planning Certificate
Arizona State University 2005 — 2005
Event and Meeting Planning Certificate
Scott Ballinger Scott Ballinger's RightNow Technologies Experience September 1999 - March 2001
Job Vice President Sales and Marketing at CNG 4 America
Industry Oil & Energy
Experience
CNG4America March 2009 - Present
Accelerated Equity Services March 2001 - February 2009
RightNow Technologies September 1999 - March 2001
Skills
Business Strategy, Natural Gas, Energy, New Business Development, Strategic Planning, Engineering, Gas, Alternative Energy, Renewable Energy, Negotiation, Contract Negotiation, Energy Industry, Operations Management, Procurement, Commodity Markets, Energy Management, Contract Management, Start-ups, Petroleum, Solar Energy, Cleantech, Power Generation, Sales Management, Energy Markets, Energy Efficiency, Project Engineering, Team Building, Fuel, Sustainability, Sustainable Energy, Smart Grid, Oil/Gas, International Sales, Manufacturing, Demand Response, Alternative Fuels, Energy Policy, Business Planning, Downstream Oil & Gas, Valves, Biofuels, Energy Audits, CNG, Oil & Gas Industry, Pipelines, LNG, Upstream, Air Compressors, Biomass, Leadership
Education
Brigham Young University 1981 — 1986
Construction Management
Brigham Young University - Idaho
Business Administration and Management, General
Utah Valley University
CNG4America March 2009 - Present
Accelerated Equity Services March 2001 - February 2009
RightNow Technologies September 1999 - March 2001
Skills
Business Strategy, Natural Gas, Energy, New Business Development, Strategic Planning, Engineering, Gas, Alternative Energy, Renewable Energy, Negotiation, Contract Negotiation, Energy Industry, Operations Management, Procurement, Commodity Markets, Energy Management, Contract Management, Start-ups, Petroleum, Solar Energy, Cleantech, Power Generation, Sales Management, Energy Markets, Energy Efficiency, Project Engineering, Team Building, Fuel, Sustainability, Sustainable Energy, Smart Grid, Oil/Gas, International Sales, Manufacturing, Demand Response, Alternative Fuels, Energy Policy, Business Planning, Downstream Oil & Gas, Valves, Biofuels, Energy Audits, CNG, Oil & Gas Industry, Pipelines, LNG, Upstream, Air Compressors, Biomass, Leadership
Education
Brigham Young University 1981 — 1986
Construction Management
Brigham Young University - Idaho
Business Administration and Management, General
Utah Valley University
Marcus Giese Marcus Giese's RightNow Technologies Experience February 2009 - March 2012
Job Corporate Counsel Privacy & Security Legal at Oracle, CIPP/E/IT/US
Industry Computer Software
Experience
Oracle September 2012 - Present
Oracle March 2012 - September 2012
RightNow Technologies February 2009 - March 2012
EDS, an HP Company 1993 - February 2009
Skills
Intellectual Property, German, PCI DSS, Open Source Software, GLBA, Privacy, Compliance, Cloud Computing, SaaS, IT Strategy, IT Governance, HIPAA, Enterprise Architecture, Security, Data Privacy, Personal Data Protection, Regulatory Requirements, Patents, Cloud Security, Cloud Applications, Regulatory Policy, SAS70, SSAE16, FERPA, Incident Response, Business Continuity, Privacy Regulations, PCI Standards, Privacy Law, Privacy Compliance, Security Audits, Information Security..., CIPP, Information Security, Strategy, Corporate Law, ISO 27001, Information Technology
Education
Montana State University-Bozeman
Master of Science
Montana State University-Bozeman
Bachelor of Science
Concord Law School - Kaplan University
Juris Doctor
Oracle September 2012 - Present
Oracle March 2012 - September 2012
RightNow Technologies February 2009 - March 2012
EDS, an HP Company 1993 - February 2009
Skills
Intellectual Property, German, PCI DSS, Open Source Software, GLBA, Privacy, Compliance, Cloud Computing, SaaS, IT Strategy, IT Governance, HIPAA, Enterprise Architecture, Security, Data Privacy, Personal Data Protection, Regulatory Requirements, Patents, Cloud Security, Cloud Applications, Regulatory Policy, SAS70, SSAE16, FERPA, Incident Response, Business Continuity, Privacy Regulations, PCI Standards, Privacy Law, Privacy Compliance, Security Audits, Information Security..., CIPP, Information Security, Strategy, Corporate Law, ISO 27001, Information Technology
Education
Montana State University-Bozeman
Master of Science
Montana State University-Bozeman
Bachelor of Science
Concord Law School - Kaplan University
Juris Doctor
Kim Scurry's RightNow Technologies Experience January 2010 - March 2012
Job Senior Director, Mergers & Acquisitions at Oracle
Industry Computer Software
Experience
Oracle June 2014 - Present
Independent Project Work February 2013 - May 2014
Wizbang April 2012 - May 2014
RightNow Technologies January 2010 - March 2012
RightNow November 2007 - January 2010
RightNow Technologies July 2006 - November 2007
RightNow December 2004 - July 2006
RightNow Technologies July 1999 - December 2004
Extended Systems October 1993 - June 1999
Skills
SaaS, Sales Compensation, Field Operations, Analytics, Operations Management, Sales Operations, Process Improvement, Enterprise Software, Business Process..., Lead Generation, Multi-channel Marketing, Cloud Computing, Demand Generation, Strategy, Sales Enablement, CRM, Go-to-market Strategy, Cross-functional Team..., Strategic Partnerships, Marketing, Management, Business Intelligence, Professional Services
Education
Duke University 1984 — 1988
BA
Loomis Chaffee School 1981 — 1984
Oracle June 2014 - Present
Independent Project Work February 2013 - May 2014
Wizbang April 2012 - May 2014
RightNow Technologies January 2010 - March 2012
RightNow November 2007 - January 2010
RightNow Technologies July 2006 - November 2007
RightNow December 2004 - July 2006
RightNow Technologies July 1999 - December 2004
Extended Systems October 1993 - June 1999
Skills
SaaS, Sales Compensation, Field Operations, Analytics, Operations Management, Sales Operations, Process Improvement, Enterprise Software, Business Process..., Lead Generation, Multi-channel Marketing, Cloud Computing, Demand Generation, Strategy, Sales Enablement, CRM, Go-to-market Strategy, Cross-functional Team..., Strategic Partnerships, Marketing, Management, Business Intelligence, Professional Services
Education
Duke University 1984 — 1988
BA
Loomis Chaffee School 1981 — 1984
Brad Lookhart Brad Lookhart's RightNow Technologies Experience May 2009 - March 2012
Job Manager, Cloud Operations
Industry Information Technology and Services
Experience
Oracle December 2012 - Present
Oracle March 2012 - December 2012
RightNow Technologies May 2009 - March 2012
Wilderness Adventures Press, Inc. February 2003 - May 2009
Skills
Cloud Computing, SaaS, CRM, Data Center, MySQL, Apache, Python, Enterprise Software, Linux, Software Project...
Education
Art Institute of Seattle 1998 — 2001
Associate of Applied Arts, Computer Animation
Oracle December 2012 - Present
Oracle March 2012 - December 2012
RightNow Technologies May 2009 - March 2012
Wilderness Adventures Press, Inc. February 2003 - May 2009
Skills
Cloud Computing, SaaS, CRM, Data Center, MySQL, Apache, Python, Enterprise Software, Linux, Software Project...
Education
Art Institute of Seattle 1998 — 2001
Associate of Applied Arts, Computer Animation
Jennifer Page's RightNow Technologies Experience September 2009 - April 2011
Job Sr. Writer at IBM
Industry Marketing and Advertising
Experience
IBM August 2015 - Present
Rally Software September 2014 - July 2015
Welltok, Inc. January 2014 - September 2014
IBM May 2011 - January 2014
Independent Contractor April 2011 - January 2014
RightNow Technologies September 2009 - April 2011
HiveLive October 2008 - September 2009
Leopard Communications September 2001 - September 2008
Skills
Copywriting, Writing, Editing, Content Development, White Papers, Social Media, Social Networking, Creative Direction, Strategic Communications, Web Content, Content Management, Project Management, Content Strategy, Marketing, Social Media Marketing, Strategy, Management, Product Marketing, Lead Generation, Email Marketing, Cross-functional Team..., Integrated Marketing, Digital Marketing, Messaging, Corporate Communications, Marketing Communications, Creative Writing
Education
Colorado State University 1993 — 1998
Bachelor of Arts, Philosophy
Kansai Gaidai University 1996 — 1997
Japanese culture and language
IBM August 2015 - Present
Rally Software September 2014 - July 2015
Welltok, Inc. January 2014 - September 2014
IBM May 2011 - January 2014
Independent Contractor April 2011 - January 2014
RightNow Technologies September 2009 - April 2011
HiveLive October 2008 - September 2009
Leopard Communications September 2001 - September 2008
Skills
Copywriting, Writing, Editing, Content Development, White Papers, Social Media, Social Networking, Creative Direction, Strategic Communications, Web Content, Content Management, Project Management, Content Strategy, Marketing, Social Media Marketing, Strategy, Management, Product Marketing, Lead Generation, Email Marketing, Cross-functional Team..., Integrated Marketing, Digital Marketing, Messaging, Corporate Communications, Marketing Communications, Creative Writing
Education
Colorado State University 1993 — 1998
Bachelor of Arts, Philosophy
Kansai Gaidai University 1996 — 1997
Japanese culture and language
Casey Tolstedt Barrow Casey Tolstedt Barrow's RightNow Technologies Experience January 2008 - January 2009
Job Owner at 8th Hour Tutoring
Industry Education Management
Experience
8th Hour Tutoring December 2013 - Present
RightNow Technologies January 2008 - January 2009
RightNow Technologies January 2007 - January 2008
Success Communications February 2005 - July 2006
Education
Montana State University-Billings 2011 — 2012
Master of Education (M.Ed.), Curriculum and Instruction
Montana State University-Bozeman 2001 — 2004
BS, Business-Marketing
Gonzaga University 2000 — 2001
8th Hour Tutoring December 2013 - Present
RightNow Technologies January 2008 - January 2009
RightNow Technologies January 2007 - January 2008
Success Communications February 2005 - July 2006
Education
Montana State University-Billings 2011 — 2012
Master of Education (M.Ed.), Curriculum and Instruction
Montana State University-Bozeman 2001 — 2004
BS, Business-Marketing
Gonzaga University 2000 — 2001
Mitch Mullican Mitch Mullican's RightNow Technologies Experience 2000 - 2000
Job Director, Technical Delivery at American Express
Industry Information Technology and Services
Experience
American Express September 2014 - Present
American Express August 2011 - September 2014
American Express February 2010 - August 2011
AAA Northern California, Nevada & Utah October 2009 - February 2010
American Express February 2008 - October 2009
EMC² July 2007 - February 2008
IBM Global Services 2002 - 2007
American Express 2001 - 2002
Thor Technologies 2000 - 2001
RightNow Technologies 2000 - 2000
Skills
SDLC, Solution Architecture, Enterprise Architecture, SOA, ITIL, Oracle E-Business Suite, Information Security..., Capacity Planning, Performance Management, Microsoft Technologies, Linux, Solaris, AIX, BMC Patrol, Siteminder, Vendor Management, Identity Management, Team Leadership, Integration, Architecture, Cloud Computing, DB2, Technical Architecture, Data Center, Unix, PMP, PMO, Disaster Recovery, Project Portfolio..., Visio, IT Management, IT Operations, Security, Performance Tuning, IT Service Management, Websphere, Data Warehousing, Unix Shell Scripting, IT Strategy, Virtualization, Requirements Analysis, Infrastructure, High Availability, Business Continuity, Governance, Requirements Gathering, Software Project..., Enterprise Software, Project Delivery, Business Intelligence
Education
The University of New Mexico - Robert O. Anderson School of Management 1996 — 1996
MBA Work, MBA
Abilene Christian University 1986 — 1990
BBA, Business
American Express September 2014 - Present
American Express August 2011 - September 2014
American Express February 2010 - August 2011
AAA Northern California, Nevada & Utah October 2009 - February 2010
American Express February 2008 - October 2009
EMC² July 2007 - February 2008
IBM Global Services 2002 - 2007
American Express 2001 - 2002
Thor Technologies 2000 - 2001
RightNow Technologies 2000 - 2000
Skills
SDLC, Solution Architecture, Enterprise Architecture, SOA, ITIL, Oracle E-Business Suite, Information Security..., Capacity Planning, Performance Management, Microsoft Technologies, Linux, Solaris, AIX, BMC Patrol, Siteminder, Vendor Management, Identity Management, Team Leadership, Integration, Architecture, Cloud Computing, DB2, Technical Architecture, Data Center, Unix, PMP, PMO, Disaster Recovery, Project Portfolio..., Visio, IT Management, IT Operations, Security, Performance Tuning, IT Service Management, Websphere, Data Warehousing, Unix Shell Scripting, IT Strategy, Virtualization, Requirements Analysis, Infrastructure, High Availability, Business Continuity, Governance, Requirements Gathering, Software Project..., Enterprise Software, Project Delivery, Business Intelligence
Education
The University of New Mexico - Robert O. Anderson School of Management 1996 — 1996
MBA Work, MBA
Abilene Christian University 1986 — 1990
BBA, Business
Joe Yi Joe Yi's RightNow Technologies Experience 2007 - 2008
Job Quantum Investment Partners
Industry Financial Services
Experience
Quantum Investment Partners July 2015 - Present
Raymond James July 2012 - June 2015
Morgan Stanley 2009 - 2012
RightNow Technologies 2007 - 2008
Exstream Software 2005 - 2007
Acterna 1996 - 2002
Education
United States Military Academy at West Point 1985 — 1989
Bachelor of Science (B.S.), Mechanical Engineering
Georgia State University - J. Mack Robinson College of Business 1994 — 1996
MBA, Finance & Marketing
Quantum Investment Partners July 2015 - Present
Raymond James July 2012 - June 2015
Morgan Stanley 2009 - 2012
RightNow Technologies 2007 - 2008
Exstream Software 2005 - 2007
Acterna 1996 - 2002
Education
United States Military Academy at West Point 1985 — 1989
Bachelor of Science (B.S.), Mechanical Engineering
Georgia State University - J. Mack Robinson College of Business 1994 — 1996
MBA, Finance & Marketing
Steve Jauch Steve Jauch's RightNow Technologies Experience January 2011 - January 2012
Job Strategic Engagement Manager at Helix Business Solutions
Industry Computer Software
Experience
Helix Business Solutions May 2015 - Present
Vertiba February 2015 - May 2015
Accenture April 2013 - February 2015
Oracle (acquired RightNow Technologies) January 2012 - April 2013
RightNow Technologies January 2011 - January 2012
RightNow Technologies April 2008 - December 2010
InQuira, Inc. October 2007 - March 2008
Centricity LLC April 2002 - October 2007
Wheelhouse Corporation August 2000 - April 2002
AtomShockwave Corporation June 1999 - August 2000
Skills
Financial Services, Strategy, SaaS, Enterprise Software, Professional Services, Marketing Automation, Cloud Computing, Software Project..., CRM, Salesforce.com, SDLC, Business Intelligence, Integration, Agile Methodologies, Business Process Design
Education
Saint Mary's College of California 1997 — 1999
MBA, Executive MBA Evening Program
DePaul University 1984 — 1987
B.S., Management Information Systems (MIS)
Helix Business Solutions May 2015 - Present
Vertiba February 2015 - May 2015
Accenture April 2013 - February 2015
Oracle (acquired RightNow Technologies) January 2012 - April 2013
RightNow Technologies January 2011 - January 2012
RightNow Technologies April 2008 - December 2010
InQuira, Inc. October 2007 - March 2008
Centricity LLC April 2002 - October 2007
Wheelhouse Corporation August 2000 - April 2002
AtomShockwave Corporation June 1999 - August 2000
Skills
Financial Services, Strategy, SaaS, Enterprise Software, Professional Services, Marketing Automation, Cloud Computing, Software Project..., CRM, Salesforce.com, SDLC, Business Intelligence, Integration, Agile Methodologies, Business Process Design
Education
Saint Mary's College of California 1997 — 1999
MBA, Executive MBA Evening Program
DePaul University 1984 — 1987
B.S., Management Information Systems (MIS)
Mikiyo Aoki Mikiyo Aoki's RightNow Technologies Experience May 2010 - August 2010
Job Demo Architect at Oracle
Industry Computer Software
Experience
Oracle April 2012 - Present
RightNow Technologies May 2010 - August 2010
Concordia College October 2008 - August 2010
Apex Energy Group May 2009 - August 2009
Skills
CRM, HTML 5, CSS3, Email Marketing, Photoshop, Graphic Design, Editing, Content Management, WordPress, Dreamweaver, Adobe Creative Suite, Marketing, Web Design, Web Development, InDesign, SEO, Illustrator, jQuery, Photography, Microsoft Office, Social Media Marketing, CMS, Google Analytics, Online Marketing, CSS, Cascade Server, RedDot, Some Java, HTML, Some Final Cut Pro, Customer Experience..., Digital Marketing
Education
Concordia College 2008 — 2012
Marketing, Psychology, Liberal Arts
Oracle April 2012 - Present
RightNow Technologies May 2010 - August 2010
Concordia College October 2008 - August 2010
Apex Energy Group May 2009 - August 2009
Skills
CRM, HTML 5, CSS3, Email Marketing, Photoshop, Graphic Design, Editing, Content Management, WordPress, Dreamweaver, Adobe Creative Suite, Marketing, Web Design, Web Development, InDesign, SEO, Illustrator, jQuery, Photography, Microsoft Office, Social Media Marketing, CMS, Google Analytics, Online Marketing, CSS, Cascade Server, RedDot, Some Java, HTML, Some Final Cut Pro, Customer Experience..., Digital Marketing
Education
Concordia College 2008 — 2012
Marketing, Psychology, Liberal Arts
Greg Swope's RightNow Technologies Experience March 2007 - May 2008
Job VP of IT, CIO at Five Star Quality Care
Industry Information Technology and Services
Experience
Five Star Quality Care July 2014 - Present
Reit Management and Research May 2008 - July 2014
RightNow Technologies March 2007 - May 2008
Orbitz January 2003 - March 2007
Cendant January 2003 - March 2007
Cheap Tickets January 2003 - July 2005
Sapient 1996 - 2002
Education
Franklin & Marshall College 1990 — 1994
BA
Five Star Quality Care July 2014 - Present
Reit Management and Research May 2008 - July 2014
RightNow Technologies March 2007 - May 2008
Orbitz January 2003 - March 2007
Cendant January 2003 - March 2007
Cheap Tickets January 2003 - July 2005
Sapient 1996 - 2002
Education
Franklin & Marshall College 1990 — 1994
BA
E.J. Tague E.J. Tague's RightNow Technologies Experience April 2009 - October 2010
Job VP Sales, U.S. West at NewVoiceMedia
Industry Information Technology and Services
Experience
NewVoiceMedia, Inc. September 2013 - Present
Kontagent September 2012 - September 2013
Oracle October 2011 - September 2012
RightNow Technologies (acquired by Oracle for $1.5 Billion) November 2010 - October 2011
RightNow Technologies April 2009 - October 2010
RightNow Technologies September 2004 - March 2009
DoubleClick Inc. (now Google) May 1998 - August 2004
Skills
Coaching, SaaS, Cloud Computing, Leadership, Enterprise Software, CRM, Customer Experience, Sales Operations, Direct Sales, Business Intelligence, contract negotiation, Big Data, Mobile Devices, Helping Clients Succeed, Contract Negotiation, Sales Management, Sales, Cross-functional Team..., Solution Selling, Sales Management..., Strategy, Pre-sales, Management, Strategic Partnerships, Salesforce.com, Lead Generation, Professional Services, Sales Process, Product Management, Start-ups, Marketing
Education
Bucknell University 1991 — 1995
Bachelor of Arts, Economics
NewVoiceMedia, Inc. September 2013 - Present
Kontagent September 2012 - September 2013
Oracle October 2011 - September 2012
RightNow Technologies (acquired by Oracle for $1.5 Billion) November 2010 - October 2011
RightNow Technologies April 2009 - October 2010
RightNow Technologies September 2004 - March 2009
DoubleClick Inc. (now Google) May 1998 - August 2004
Skills
Coaching, SaaS, Cloud Computing, Leadership, Enterprise Software, CRM, Customer Experience, Sales Operations, Direct Sales, Business Intelligence, contract negotiation, Big Data, Mobile Devices, Helping Clients Succeed, Contract Negotiation, Sales Management, Sales, Cross-functional Team..., Solution Selling, Sales Management..., Strategy, Pre-sales, Management, Strategic Partnerships, Salesforce.com, Lead Generation, Professional Services, Sales Process, Product Management, Start-ups, Marketing
Education
Bucknell University 1991 — 1995
Bachelor of Arts, Economics
Jonathan Tang Jonathan Tang's RightNow Technologies Experience May 2006 - May 2007
Job Founder | Vastrm | Made to Measure Sportswear
Industry Apparel & Fashion
Experience
Vastrm Designed for Luxury. Engineered for Fit. September 2011 - Present
Red Rooster Ventures January 2008 - September 2011
RightNow Technologies May 2006 - May 2007
Salesnet November 1999 - May 2007
3Lance Communications 1997 - 1999
Adams Media Corp. 1994 - 1997
Bates Fabrics 1991 - May 1993
Skills
Marketing, CRM, Sales, Start-ups, Entrepreneurship, SaaS, New Business Development, Business Development, Strategic Partnerships, Social Media Marketing, Product Development, E-commerce, Apparel, Fashion, Mens Fashion, Golf, Mass Customization, Specialty Advertising, Leadership, Retail, Textiles, Online Marketing
Education
Berklee College of Music 1993 — 1994
Jammin' out!, Guitar
Tufts University 1987 — 1991
BA, International Relations, Asian Studies
Deerfield Academy 1984 — 1987
Vastrm Designed for Luxury. Engineered for Fit. September 2011 - Present
Red Rooster Ventures January 2008 - September 2011
RightNow Technologies May 2006 - May 2007
Salesnet November 1999 - May 2007
3Lance Communications 1997 - 1999
Adams Media Corp. 1994 - 1997
Bates Fabrics 1991 - May 1993
Skills
Marketing, CRM, Sales, Start-ups, Entrepreneurship, SaaS, New Business Development, Business Development, Strategic Partnerships, Social Media Marketing, Product Development, E-commerce, Apparel, Fashion, Mens Fashion, Golf, Mass Customization, Specialty Advertising, Leadership, Retail, Textiles, Online Marketing
Education
Berklee College of Music 1993 — 1994
Jammin' out!, Guitar
Tufts University 1987 — 1991
BA, International Relations, Asian Studies
Deerfield Academy 1984 — 1987
Kyle Lanning, JD Kyle Lanning, JD's RightNow Technologies Experience October 2006 - July 2007
Job Integration and Information Manager at St. Vincent's Health Partners
Industry Hospital & Health Care
Experience
St. Vincent's Health Partners October 2014 - Present
St. Vincent's Health Partners April 2014 - October 2014
Connecticut State Medical Society May 2012 - April 2014
Connecticut State Medical Society January 2012 - May 2012
Quinnipiac University School of Law June 2011 - August 2011
Demand Studios, Inc November 2009 - April 2010
RightNow Technologies October 2006 - July 2007
Skills
Spanish, Time Management, Customer Service, Public Speaking, Critical Reading, Legal Research, Technical Writing, Legal Compliance, Analysis, Microsoft Office, Microsoft Word, Editing, Microsoft Excel, Healthcare, Leadership, Team Leadership, Team Building, Strategic Planning, Data Analysis, Healthcare Management, Management, Hospitals, Research, Healthcare Information...
Education
Quinnipiac University School of Law 2009 — 2012
J.D., Law
Clarkson University 2005 — 2009
BS, Human Resource Management and Law
St. Vincent's Health Partners October 2014 - Present
St. Vincent's Health Partners April 2014 - October 2014
Connecticut State Medical Society May 2012 - April 2014
Connecticut State Medical Society January 2012 - May 2012
Quinnipiac University School of Law June 2011 - August 2011
Demand Studios, Inc November 2009 - April 2010
RightNow Technologies October 2006 - July 2007
Skills
Spanish, Time Management, Customer Service, Public Speaking, Critical Reading, Legal Research, Technical Writing, Legal Compliance, Analysis, Microsoft Office, Microsoft Word, Editing, Microsoft Excel, Healthcare, Leadership, Team Leadership, Team Building, Strategic Planning, Data Analysis, Healthcare Management, Management, Hospitals, Research, Healthcare Information...
Education
Quinnipiac University School of Law 2009 — 2012
J.D., Law
Clarkson University 2005 — 2009
BS, Human Resource Management and Law
Brian Sweeney Brian Sweeney's RightNow Technologies Experience 2009 - 2009
Job IT Consultant at ITWorks406
Industry Medical Practice
Experience
ITWorks406 December 2014 - Present
Pegasus Emergency Group 2010 - Present
SwiftMD April 2009 - December 2014
RightNow Technologies 2009 - 2009
EDS, an HP company 1997 - 2009
HP December 2007 - February 2008
EDS November 1998 - February 2008
petroleum helicopters 1995 - 1997
Skills
IT Strategy, Enterprise Architecture, Program Management, Integration, IT Service Management, Project Management, Vendor Management, IT Operations, ITIL, Disaster Recovery, SDLC, PMP, Business Analysis, Requirements Analysis, Data Center, Business Intelligence, IT Management, Outsourcing, Business Process..., Process Improvement, Project Portfolio..., IT Outsourcing, PMO, Solution Architecture
Education
Colorado Aero Tech 1992 — 1996
A&P, Aviation
Saint Johns Military School 1983 — 1991
High School, High School
Colorado School of Mines 1989 — 1990
ITWorks406 December 2014 - Present
Pegasus Emergency Group 2010 - Present
SwiftMD April 2009 - December 2014
RightNow Technologies 2009 - 2009
EDS, an HP company 1997 - 2009
HP December 2007 - February 2008
EDS November 1998 - February 2008
petroleum helicopters 1995 - 1997
Skills
IT Strategy, Enterprise Architecture, Program Management, Integration, IT Service Management, Project Management, Vendor Management, IT Operations, ITIL, Disaster Recovery, SDLC, PMP, Business Analysis, Requirements Analysis, Data Center, Business Intelligence, IT Management, Outsourcing, Business Process..., Process Improvement, Project Portfolio..., IT Outsourcing, PMO, Solution Architecture
Education
Colorado Aero Tech 1992 — 1996
A&P, Aviation
Saint Johns Military School 1983 — 1991
High School, High School
Colorado School of Mines 1989 — 1990
John Parkes John Parkes's RightNow Technologies Experience November 1999 - April 2001
Job Chief People Officer & CoOwner, Murdoch's Ranch & Home Supply
Industry Human Resources
Experience
Murdoch's Ranch & Home Supply April 2002 - Present
Murdoch's Ranch & Home Supply April 2002 - Present
RightNow Technologies November 1999 - April 2001
Powerhouse Technologies 1992 - 1999
Skills
Merchandising, Leadership, Customer Service, Team Building, Management, Microsoft Word, Social Media, Team Leadership, Inventory Management, Marketing Strategy, Sales, Public Speaking, Employee Relations, Advertising, Retail, Coaching, Strategic Planning, PowerPoint, Negotiation, Budgets, Marketing, Social Networking, Event Planning, Public Relations, Project Management, Customer Satisfaction, Marketing Communications, Recruiting, Sales Management, Market Research, Project Planning, Email Marketing, Brand Development, Direct Marketing, Marketing Management, Microsoft Office, Business Planning, Time Management, Purchasing, Business Strategy, Social Media Marketing, Account Management, New Business Development, Leadership Development, Event Management, Fundraising, Online Marketing, Contract Negotiation, Microsoft Excel, Entrepreneurship
Education
Concordia College 1979 — 1983
Bachelor of Science (BS), Liberal Arts: Business, Communications, English
Murdoch's Ranch & Home Supply April 2002 - Present
Murdoch's Ranch & Home Supply April 2002 - Present
RightNow Technologies November 1999 - April 2001
Powerhouse Technologies 1992 - 1999
Skills
Merchandising, Leadership, Customer Service, Team Building, Management, Microsoft Word, Social Media, Team Leadership, Inventory Management, Marketing Strategy, Sales, Public Speaking, Employee Relations, Advertising, Retail, Coaching, Strategic Planning, PowerPoint, Negotiation, Budgets, Marketing, Social Networking, Event Planning, Public Relations, Project Management, Customer Satisfaction, Marketing Communications, Recruiting, Sales Management, Market Research, Project Planning, Email Marketing, Brand Development, Direct Marketing, Marketing Management, Microsoft Office, Business Planning, Time Management, Purchasing, Business Strategy, Social Media Marketing, Account Management, New Business Development, Leadership Development, Event Management, Fundraising, Online Marketing, Contract Negotiation, Microsoft Excel, Entrepreneurship
Education
Concordia College 1979 — 1983
Bachelor of Science (BS), Liberal Arts: Business, Communications, English
Kevin Buckley's RightNow Technologies Experience May 2006 - September 2010
Job Experienced Channel Leader for Cloud Computing Companies
Industry Computer Software
Experience
Marketo May 2013 - Present
ClickSquared, Inc. July 2012 - January 2013
ExactTarget September 2011 - July 2012
Autonomy September 2010 - September 2011
RightNow Technologies May 2006 - September 2010
Salesnet - Purchased by Rightnow Technologies February 2003 - May 2006
Sybase March 2000 - January 2003
Cybertrust January 1996 - February 2000
Skills
Solution Selling, Cloud Computing, Sales Management, SaaS, Enterprise Software, Sales Process, CRM, Digital Marketing, Email Marketing Software, Channel Sales, Business Alliances, Call Center, New Business Development, Wireless, ExactTarget, RightNow, Business Development, Sales Operations, Strategy, Multi-channel Marketing, Competitive Analysis, Sales, Leadership, OEM, VAR, Cross Channel Marketing, Marketing Agency, Miller Heiman Sales..., Storage Solutions, Reseller Programs, Social Media Marketing, Databases, SMS, Clicksquared, Iron Mountain Digital, Sybase, Go-to-market Strategy, Demand Generation, International Sales, Sales Enablement, Salesforce.com, Professional Services, Strategic Partnerships, Lead Generation, Software Industry, Management, Marketing Automation, Oracle Enterprise..., Call Centers, Channel Partners
Education
Babson College
MBA
Boston College
BS
Marketo May 2013 - Present
ClickSquared, Inc. July 2012 - January 2013
ExactTarget September 2011 - July 2012
Autonomy September 2010 - September 2011
RightNow Technologies May 2006 - September 2010
Salesnet - Purchased by Rightnow Technologies February 2003 - May 2006
Sybase March 2000 - January 2003
Cybertrust January 1996 - February 2000
Skills
Solution Selling, Cloud Computing, Sales Management, SaaS, Enterprise Software, Sales Process, CRM, Digital Marketing, Email Marketing Software, Channel Sales, Business Alliances, Call Center, New Business Development, Wireless, ExactTarget, RightNow, Business Development, Sales Operations, Strategy, Multi-channel Marketing, Competitive Analysis, Sales, Leadership, OEM, VAR, Cross Channel Marketing, Marketing Agency, Miller Heiman Sales..., Storage Solutions, Reseller Programs, Social Media Marketing, Databases, SMS, Clicksquared, Iron Mountain Digital, Sybase, Go-to-market Strategy, Demand Generation, International Sales, Sales Enablement, Salesforce.com, Professional Services, Strategic Partnerships, Lead Generation, Software Industry, Management, Marketing Automation, Oracle Enterprise..., Call Centers, Channel Partners
Education
Babson College
MBA
Boston College
BS
Dennis Burton Dennis Burton's RightNow Technologies Experience August 1999 - October 2001
Job Business Development Manager at Blackfoot Telecommunications Group
Industry Telecommunications
Experience
Blackfoot Telecommunications Group February 2014 - Present
Starview Inc. April 2012 - October 2013
Cradlepoint April 2007 - August 2011
RightNow Technologies August 1999 - October 2001
Extended Systems January 1997 - August 1999
Skills
Start-ups, Channel, Wireless, Direct Sales, Salesforce.com, Sales Management, Hardware, Solution Selling, Strategic Planning, Sales Process, Business Strategy
Education
Beacon College and Graduate School 2002 — 2006
BA, Theology
The University of Montana 1989 — 1990
Blackfoot Telecommunications Group February 2014 - Present
Starview Inc. April 2012 - October 2013
Cradlepoint April 2007 - August 2011
RightNow Technologies August 1999 - October 2001
Extended Systems January 1997 - August 1999
Skills
Start-ups, Channel, Wireless, Direct Sales, Salesforce.com, Sales Management, Hardware, Solution Selling, Strategic Planning, Sales Process, Business Strategy
Education
Beacon College and Graduate School 2002 — 2006
BA, Theology
The University of Montana 1989 — 1990
Leif Wickland Leif Wickland's RightNow Technologies Experience March 2003 - October 2011
Job Senior Principal Applications Engineer at Oracle
Industry Computer Software
Experience
Oracle (by acquisition) October 2011 - Present
RightNow Technologies March 2003 - October 2011
Rockwell Collins May 2001 - March 2003
QBeo May 2000 - August 2000
Skills
C++, C#, OOP, C, .NET, Hadoop, HBase, Scala
Education
Montana State University-Bozeman 2003 — 2010
MS, Computer Science
LeTourneau University 1997 — 2001
BS, Computer Science
Oracle (by acquisition) October 2011 - Present
RightNow Technologies March 2003 - October 2011
Rockwell Collins May 2001 - March 2003
QBeo May 2000 - August 2000
Skills
C++, C#, OOP, C, .NET, Hadoop, HBase, Scala
Education
Montana State University-Bozeman 2003 — 2010
MS, Computer Science
LeTourneau University 1997 — 2001
BS, Computer Science
Ellen Sutherland's RightNow Technologies Experience March 2007 - December 2011
Job SciFi/Historical Fiction Author, Artist and Illustrator, Historian, Software Detective
Industry Computer Software
Experience
Keane Canada January 2012 - Present
Author October 2003 - Present
Wherever I am August 1982 - Present
Wherever I am. June 1973 - Present
RightNow Technologies March 2007 - December 2011
Pinnacle Systems June 2000 - February 2007
Skills
Writing, SaaS, Technical Writing, Program Management, Professional Services, Software Project..., Requirements Analysis, Ticketing Software, Cloud Computing, Team Leadership, Problem Solving, Enterprise Software, CRM, Team Building, Test Planning, Critical Thinking, Analysis, SDLC, Databases, Agile Methodologies, SharePoint, Business Analysis, Quality Assurance, Integration
Education
Indiana Wesleyan University 1986 — 1991
English Edu, English
Eastern High School, Greentown, Indiana
Keane Canada January 2012 - Present
Author October 2003 - Present
Wherever I am August 1982 - Present
Wherever I am. June 1973 - Present
RightNow Technologies March 2007 - December 2011
Pinnacle Systems June 2000 - February 2007
Skills
Writing, SaaS, Technical Writing, Program Management, Professional Services, Software Project..., Requirements Analysis, Ticketing Software, Cloud Computing, Team Leadership, Problem Solving, Enterprise Software, CRM, Team Building, Test Planning, Critical Thinking, Analysis, SDLC, Databases, Agile Methodologies, SharePoint, Business Analysis, Quality Assurance, Integration
Education
Indiana Wesleyan University 1986 — 1991
English Edu, English
Eastern High School, Greentown, Indiana
Lisa M. Sherwin Wulf Lisa M. Sherwin Wulf's RightNow Technologies Experience April 2007 - June 2010
Job Federal Marketing Leader
Industry Information Technology and Services
Experience
SolarWinds January 2015 - Present
SolarWinds October 2012 - January 2015
Deltek June 2011 - October 2012
Deltek June 2010 - June 2011
RightNow Technologies April 2007 - June 2010
Trusted Computer Solutions November 2006 - April 2007
Software AG April 2003 - November 2006
VCampus 2001 - 2003
FutureNext 1999 - 2001
ZYGA Corporation 1997 - 1999
Skills
Marketing Management, Marketing Strategy, Marketing Communications, Product Marketing, Industry Marketing, Vertical Marketing, Demand Generation, Cross-functional Team..., Lead Generation, Eloqua, Marketing Automation, CRM, Cloud Computing, Development of Sales..., Public Sector Marketing, SaaS, Enterprise Software, Marketing, Leadership, Sales Process, Program Management, Management, Email Marketing, Online Marketing, Competitive Analysis, Salesforce.com, Integrated Marketing, Start-ups, Business Development, B2B, Online Advertising, Go-to-market Strategy, Market Research, Social Media Marketing, Strategic Partnerships, Professional Services, Sales Enablement, Sales, Social Networking, Product Management, Multi-channel Marketing, Trade Shows, B2B Marketing, Public Relations, Media Relations, Industrial Sector
Education
Virginia Commonwealth University - School of Business 1998 — 2000
MBA, Fast Track Executive MBA
Isenberg School of Management, UMass Amherst 1990 — 1993
BA, Marketing, concentration in Advertising and Sales
WT Woodson
SolarWinds January 2015 - Present
SolarWinds October 2012 - January 2015
Deltek June 2011 - October 2012
Deltek June 2010 - June 2011
RightNow Technologies April 2007 - June 2010
Trusted Computer Solutions November 2006 - April 2007
Software AG April 2003 - November 2006
VCampus 2001 - 2003
FutureNext 1999 - 2001
ZYGA Corporation 1997 - 1999
Skills
Marketing Management, Marketing Strategy, Marketing Communications, Product Marketing, Industry Marketing, Vertical Marketing, Demand Generation, Cross-functional Team..., Lead Generation, Eloqua, Marketing Automation, CRM, Cloud Computing, Development of Sales..., Public Sector Marketing, SaaS, Enterprise Software, Marketing, Leadership, Sales Process, Program Management, Management, Email Marketing, Online Marketing, Competitive Analysis, Salesforce.com, Integrated Marketing, Start-ups, Business Development, B2B, Online Advertising, Go-to-market Strategy, Market Research, Social Media Marketing, Strategic Partnerships, Professional Services, Sales Enablement, Sales, Social Networking, Product Management, Multi-channel Marketing, Trade Shows, B2B Marketing, Public Relations, Media Relations, Industrial Sector
Education
Virginia Commonwealth University - School of Business 1998 — 2000
MBA, Fast Track Executive MBA
Isenberg School of Management, UMass Amherst 1990 — 1993
BA, Marketing, concentration in Advertising and Sales
WT Woodson
Kristen Nichols Kristen Nichols's RightNow Technologies Experience July 2010 - March 2012
Job Vice President Cloud Operations at Oracle
Industry Computer Software
Experience
Oracle Vice President Cloud OperationsOracleMay 2015 - Present
Oracle April 2013 - Present
Oracle March 2012 - April 2013
RightNow Technologies July 2010 - March 2012
RightNow July 2010 - March 2012
NuVox January 2008 - June 2010
BearingPoint July 2004 - January 2007
BearingPoint 2004 - 2007
Skills
Software Project..., Program Management, Business Process..., PMO, Business Analysis, Integration, Business Intelligence, Cross-functional Team..., SaaS, Telecommunications, Management Consulting, Project Portfolio..., PMP, Agile Methodologies, ERP, Data Center, Product Management, CRM, SharePoint, Enterprise Software, IT Service Management, Cloud Computing, Oracle, Project Management, Management
Education
Thunderbird School of Global Management 2003 — 2004
MBA, Finance, Business
Arizona State University, W. P. Carey School of Business 1998 — 2001
BS, Management
Oracle Vice President Cloud OperationsOracleMay 2015 - Present
Oracle April 2013 - Present
Oracle March 2012 - April 2013
RightNow Technologies July 2010 - March 2012
RightNow July 2010 - March 2012
NuVox January 2008 - June 2010
BearingPoint July 2004 - January 2007
BearingPoint 2004 - 2007
Skills
Software Project..., Program Management, Business Process..., PMO, Business Analysis, Integration, Business Intelligence, Cross-functional Team..., SaaS, Telecommunications, Management Consulting, Project Portfolio..., PMP, Agile Methodologies, ERP, Data Center, Product Management, CRM, SharePoint, Enterprise Software, IT Service Management, Cloud Computing, Oracle, Project Management, Management
Education
Thunderbird School of Global Management 2003 — 2004
MBA, Finance, Business
Arizona State University, W. P. Carey School of Business 1998 — 2001
BS, Management
Lance Child's RightNow Technologies Experience May 2000 - August 2002
Job Senior Account Executive, Genesys Cloud
Industry Computer Software
Experience
Genesys August 2013 - Present
TEXbase August 2011 - August 2013
Mortgage Professional August 2002 - August 2011
RightNow Technologies May 2000 - August 2002
Ajilon Finance Solutions May 1995 - July 1999
Deloitte & Touche September 1991 - May 1995
Skills
Business Process, Forecasting, Project Management, Sales Management, Leadership Development, Management, SaaS, Business Development, Marketing, Public Speaking, Customer Experience, Strategy, Leadership
Education
Gonzaga University - School of Business Administration 1987 — 1991
BBA, Accounting
CPA, State of Washington, 1994
Genesys August 2013 - Present
TEXbase August 2011 - August 2013
Mortgage Professional August 2002 - August 2011
RightNow Technologies May 2000 - August 2002
Ajilon Finance Solutions May 1995 - July 1999
Deloitte & Touche September 1991 - May 1995
Skills
Business Process, Forecasting, Project Management, Sales Management, Leadership Development, Management, SaaS, Business Development, Marketing, Public Speaking, Customer Experience, Strategy, Leadership
Education
Gonzaga University - School of Business Administration 1987 — 1991
BBA, Accounting
CPA, State of Washington, 1994
Andrea Gerlach Andrea Gerlach's RightNow Technologies Experience September 2009 - February 2011
Job Director of Revenue Operations at SendGrid
Industry Computer Software
Experience
SendGrid April 2014 - Present
NetSuite April 2013 - April 2014
Oracle January 2012 - March 2013
RightNow January 2011 - January 2012
RightNow Technologies September 2009 - February 2011
RightNow Technologies July 2007 - September 2009
RightNow Technologies April 2006 - July 2007
LexBlog, Inc. October 2005 - April 2006
D.A. Davidson & Co. July 2004 - October 2005
Skills
Field Marketing, Finance, Sales Enablement, Management, CRM, Project Management, Sales Operations, SaaS, Leadership, Sales Process, Competitive Analysis, Strategy, Training, Sales, Program Management, Selling, Sales Management, Enterprise Software, Cloud Computing, Customer Experience, Account Management, Business Intelligence, Solution Selling, Analytics, Professional Services, Team Leadership, Business Development, Forecasting, Salesforce.com, Strategic Planning, Lead Generation, Strategic Partnerships, Cross-functional Team..., Go-to-market Strategy, Customer Retention, Direct Sales, Demand Generation, Product Marketing, Software Industry, Product Management, Pre-sales, Customer Satisfaction, Start-ups, Channel Partners, Business Alliances, Marketing Automation, Executive Management
Education
University of Colorado Denver 2010 — 2014
MBA, Master of Business Administration
Montana State University-Bozeman 2000 — 2004
Bachelor of Science in Marketing & University Honors, Minors in International Business and Spanish
St. Mary's Central High School
SendGrid April 2014 - Present
NetSuite April 2013 - April 2014
Oracle January 2012 - March 2013
RightNow January 2011 - January 2012
RightNow Technologies September 2009 - February 2011
RightNow Technologies July 2007 - September 2009
RightNow Technologies April 2006 - July 2007
LexBlog, Inc. October 2005 - April 2006
D.A. Davidson & Co. July 2004 - October 2005
Skills
Field Marketing, Finance, Sales Enablement, Management, CRM, Project Management, Sales Operations, SaaS, Leadership, Sales Process, Competitive Analysis, Strategy, Training, Sales, Program Management, Selling, Sales Management, Enterprise Software, Cloud Computing, Customer Experience, Account Management, Business Intelligence, Solution Selling, Analytics, Professional Services, Team Leadership, Business Development, Forecasting, Salesforce.com, Strategic Planning, Lead Generation, Strategic Partnerships, Cross-functional Team..., Go-to-market Strategy, Customer Retention, Direct Sales, Demand Generation, Product Marketing, Software Industry, Product Management, Pre-sales, Customer Satisfaction, Start-ups, Channel Partners, Business Alliances, Marketing Automation, Executive Management
Education
University of Colorado Denver 2010 — 2014
MBA, Master of Business Administration
Montana State University-Bozeman 2000 — 2004
Bachelor of Science in Marketing & University Honors, Minors in International Business and Spanish
St. Mary's Central High School
Laura Miles Laura Miles's RightNow Technologies Experience 2002 - 2003
Job at Genomind LLC
Industry Biotechnology
Experience
Genomind, LLC 2009 - Present
ValueOptions 2008 - 2009
US Bancorp 2008 - 2008
JPMorgan Chase 2003 - 2008
RightNow Technologies 2002 - 2003
Vividence.com (now Keynote) 2000 - 2001
Sterling Commerce 1998 - 2000
GE Money 1995 - 1998
American Express 1986 - 1995
Skills
Program Management, Leadership, Customer Service, Strategic Planning, Managed Care, Healthcare, Process Improvement, Customer Satisfaction, Mental Health, Account Management, Psychiatry, Operations Management, Cross-functional Team..., Business Analysis, Sales, Team Building, Strategy, Marketing, Data Analysis, Change Management, Management, Sales Operations, Business Strategy, Oncology, New Business Development, Start-ups, Marketing Strategy, Biotechnology, Project Management, Pharmaceutical Industry, Salesforce.com, Product Development, Product Management, Sales Management
Education
Edgewood College 1980 — 1985
BA Spanish
Genomind, LLC 2009 - Present
ValueOptions 2008 - 2009
US Bancorp 2008 - 2008
JPMorgan Chase 2003 - 2008
RightNow Technologies 2002 - 2003
Vividence.com (now Keynote) 2000 - 2001
Sterling Commerce 1998 - 2000
GE Money 1995 - 1998
American Express 1986 - 1995
Skills
Program Management, Leadership, Customer Service, Strategic Planning, Managed Care, Healthcare, Process Improvement, Customer Satisfaction, Mental Health, Account Management, Psychiatry, Operations Management, Cross-functional Team..., Business Analysis, Sales, Team Building, Strategy, Marketing, Data Analysis, Change Management, Management, Sales Operations, Business Strategy, Oncology, New Business Development, Start-ups, Marketing Strategy, Biotechnology, Project Management, Pharmaceutical Industry, Salesforce.com, Product Development, Product Management, Sales Management
Education
Edgewood College 1980 — 1985
BA Spanish
Klett King Klett King's RightNow Technologies Experience January 2000 - April 2001
Job National Account Manager at Zoot Enterprises
Industry Computer Software
Experience
Zoot Enterprises May 2001 - Present
RightNow Technologies January 2000 - April 2001
Education
Appalachian State University
Spartanburg Methodist College
Zoot Enterprises May 2001 - Present
RightNow Technologies January 2000 - April 2001
Education
Appalachian State University
Spartanburg Methodist College
Mike Weiss Mike Weiss's RightNow Technologies Experience July 2008 - March 2010
Job Sales Leader at NetSuite
Industry Computer Software
Experience
NetSuite October 2013 - Present
hybris software 2013 - October 2013
Baynote 2011 - 2013
International Business Machines March 2010 - June 2011
RightNow Technologies July 2008 - March 2010
Collins Computing November 2005 - February 2008
Marketlive 2008 - 2008
Skills
CRM, SaaS, Enterprise Software, Solution Selling, Cloud Computing, E-commerce, Sales, Sales Management, Management, Contract Negotiation, Strategy, Marketing Strategy, Cross-functional Team..., Key Account Management, Strategic Planning, Software Industry, Channel Partners, Customer Satisfaction, Business Intelligence, Leadership, Enterprise Content..., Team Building, Business Strategy, Selling
Education
California State University-San Bernardino 1990 — 1993
BA
NetSuite October 2013 - Present
hybris software 2013 - October 2013
Baynote 2011 - 2013
International Business Machines March 2010 - June 2011
RightNow Technologies July 2008 - March 2010
Collins Computing November 2005 - February 2008
Marketlive 2008 - 2008
Skills
CRM, SaaS, Enterprise Software, Solution Selling, Cloud Computing, E-commerce, Sales, Sales Management, Management, Contract Negotiation, Strategy, Marketing Strategy, Cross-functional Team..., Key Account Management, Strategic Planning, Software Industry, Channel Partners, Customer Satisfaction, Business Intelligence, Leadership, Enterprise Content..., Team Building, Business Strategy, Selling
Education
California State University-San Bernardino 1990 — 1993
BA
Bob Zack Bob Zack's RightNow Technologies Experience 2007 - 2009
Job Vice President of Marketing at vLink Solutions
Industry Information Technology and Services
Experience
vLink Solutions January 2012 - Present
Schooley Mitchell Telecom Consultants January 2011 - February 2012
Velossent, Inc. December 2009 - January 2011
Rightnow Technologies 2007 - 2009
Earthlink 2005 - 2007
Brozak Enterprises 2002 - 2005
Netuitive, Inc. 1998 - 2002
Software Strategy Advisors 1996 - 1998
Xcellenet 1990 - 1996
Saros 1989 - 1990
Skills
Product Management, Strategic Partnerships, SaaS, Product Marketing, Business Development, New Business Development, Enterprise Software, Salesforce.com, Cloud Computing, Strategic Planning, Mobile Devices, Account Management, Marketing Automation, Professional Services, Analytics, Product Development
Education
Harvard Business School 1995 — 1995
University of Illinois at Urbana-Champaign - College of Business 1970 — 1972
MBA
Northwestern University 1965 — 1969
BS
vLink Solutions January 2012 - Present
Schooley Mitchell Telecom Consultants January 2011 - February 2012
Velossent, Inc. December 2009 - January 2011
Rightnow Technologies 2007 - 2009
Earthlink 2005 - 2007
Brozak Enterprises 2002 - 2005
Netuitive, Inc. 1998 - 2002
Software Strategy Advisors 1996 - 1998
Xcellenet 1990 - 1996
Saros 1989 - 1990
Skills
Product Management, Strategic Partnerships, SaaS, Product Marketing, Business Development, New Business Development, Enterprise Software, Salesforce.com, Cloud Computing, Strategic Planning, Mobile Devices, Account Management, Marketing Automation, Professional Services, Analytics, Product Development
Education
Harvard Business School 1995 — 1995
University of Illinois at Urbana-Champaign - College of Business 1970 — 1972
MBA
Northwestern University 1965 — 1969
BS
Andrew Testerman Andrew Testerman's RightNow Technologies Experience July 2010 - January 2011
Job Solutions Developer at Zoot Enterprises
Industry Computer Software
Experience
Zoot Enterprises February 2013 - Present
Press 2 Reset November 2012 - Present
Clark Film Buying August 2011 - Present
Bozeman Daily Chronicle January 2011 - Present
Gamer's Guide to Life.com March 2011 - November 2012
RightNow Technologies July 2010 - January 2011
RightNow Technologies May 2009 - August 2009
Skills
Wordpress, CSS, HTML, Social Media, Email Marketing, Web Development, Video, Journalism, Editing
Education
Carroll University 2006 — 2010
Bachelor of Arts, Computer Information Systems
Zoot Enterprises February 2013 - Present
Press 2 Reset November 2012 - Present
Clark Film Buying August 2011 - Present
Bozeman Daily Chronicle January 2011 - Present
Gamer's Guide to Life.com March 2011 - November 2012
RightNow Technologies July 2010 - January 2011
RightNow Technologies May 2009 - August 2009
Skills
Wordpress, CSS, HTML, Social Media, Email Marketing, Web Development, Video, Journalism, Editing
Education
Carroll University 2006 — 2010
Bachelor of Arts, Computer Information Systems
Adam Glover Adam Glover's RightNow Technologies Experience July 2004 - October 2006
Job Innovative software professional
Industry Computer Software
Experience
Dealertrack Technologies November 2013 - Present
SuccessFactors December 2011 - November 2013
SuccessFactors January 2011 - December 2011
Symantec May 2008 - September 2008
TiVo, Inc October 2006 - May 2008
RightNow Technologies July 2004 - October 2006
Symantec, Corp (fka Brightmail, Inc.) February 2003 - July 2004
McAfee March 2001 - February 2003
UBUBU April 2000 - December 2000
Quest Discovery Services April 1999 - April 2000
Skills
SaaS, Enterprise Software, CRM, Product Management, Professional Services, Go-to-market Strategy, Salesforce.com, SharePoint, Business Intelligence, Customer Service, Software Documentation, Visio, HTML, Mobile Devices, Cloud Computing, Management, SQL, Microsoft Office, Project, Hyperion Enterprise, Brio Query, Crystal Reports, Kana, egain, Salesforce.com..., RightNow, Project Manager, CRM software, Mobile, Business Analytics, Excel, Agile Methodologies, Scrum, Kanban, Kaizen, Agile & Waterfall..., Project Management, Integration, Analytics
Education
California State University-Sacramento 1990 — 1995
Psychology
American River College 1991 — 1995
General Studies
Dealertrack Technologies November 2013 - Present
SuccessFactors December 2011 - November 2013
SuccessFactors January 2011 - December 2011
Symantec May 2008 - September 2008
TiVo, Inc October 2006 - May 2008
RightNow Technologies July 2004 - October 2006
Symantec, Corp (fka Brightmail, Inc.) February 2003 - July 2004
McAfee March 2001 - February 2003
UBUBU April 2000 - December 2000
Quest Discovery Services April 1999 - April 2000
Skills
SaaS, Enterprise Software, CRM, Product Management, Professional Services, Go-to-market Strategy, Salesforce.com, SharePoint, Business Intelligence, Customer Service, Software Documentation, Visio, HTML, Mobile Devices, Cloud Computing, Management, SQL, Microsoft Office, Project, Hyperion Enterprise, Brio Query, Crystal Reports, Kana, egain, Salesforce.com..., RightNow, Project Manager, CRM software, Mobile, Business Analytics, Excel, Agile Methodologies, Scrum, Kanban, Kaizen, Agile & Waterfall..., Project Management, Integration, Analytics
Education
California State University-Sacramento 1990 — 1995
Psychology
American River College 1991 — 1995
General Studies
Sean Forbes Sean Forbes's RightNow Technologies Experience 2001 - 2005
Job SC Forbes Ventures VII
Industry Computer Software
Experience
SC Forbes Ventures VII February 2011 - Present
CourseTrends, Inc. 2014 - 2015
DecisionGrid, Inc. 2012 - September 2014
Virgin Life Care (pty) Ltd February 2008 - February 2011
Virgin HealthMiles, Inc. February 2007 - February 2011
Virgin HealthMiles 2006 - February 2011
RightNow Technologies 2001 - 2005
Trilogy Software 1998 - 2001
Bain & Company 1996 - 1998
United States Navy May 1990 - September 1994
Skills
Start-ups, SaaS, Product Management, Strategic Planning, Cloud Computing, Business Strategy, Marketing Strategy, Strategic Partnerships, Product Marketing, Enterprise Software, Entrepreneurship, Business Development, New Business Development, Corporate Development, Mergers, Leadership, Lead Generation, Project Management, Team Leadership, Business Alliances, Marketing Automation, Healthcare, Sales, Go-to-market Strategy, Security Clearance, National Security, Big Data, Executive Management, Board of Directors, Board Governance, Analytics, Marksmanship, Intelligence Analysis, Business Intelligence, Special Operations, Top Secret, Weapons, E-commerce, Private Equity, Strategy, Competitive Analysis, Salesforce.com, Mergers & Acquisitions
Education
Harvard Business School 1994 — 1996
MBA
Cornell University 1986 — 1990
BS, Mechanical and Aerospace Engineering
SC Forbes Ventures VII February 2011 - Present
CourseTrends, Inc. 2014 - 2015
DecisionGrid, Inc. 2012 - September 2014
Virgin Life Care (pty) Ltd February 2008 - February 2011
Virgin HealthMiles, Inc. February 2007 - February 2011
Virgin HealthMiles 2006 - February 2011
RightNow Technologies 2001 - 2005
Trilogy Software 1998 - 2001
Bain & Company 1996 - 1998
United States Navy May 1990 - September 1994
Skills
Start-ups, SaaS, Product Management, Strategic Planning, Cloud Computing, Business Strategy, Marketing Strategy, Strategic Partnerships, Product Marketing, Enterprise Software, Entrepreneurship, Business Development, New Business Development, Corporate Development, Mergers, Leadership, Lead Generation, Project Management, Team Leadership, Business Alliances, Marketing Automation, Healthcare, Sales, Go-to-market Strategy, Security Clearance, National Security, Big Data, Executive Management, Board of Directors, Board Governance, Analytics, Marksmanship, Intelligence Analysis, Business Intelligence, Special Operations, Top Secret, Weapons, E-commerce, Private Equity, Strategy, Competitive Analysis, Salesforce.com, Mergers & Acquisitions
Education
Harvard Business School 1994 — 1996
MBA
Cornell University 1986 — 1990
BS, Mechanical and Aerospace Engineering
Neil Srinivasan Neil Srinivasan's RightNow Technologies Experience April 2005 - November 2009
Job Sr. Product Manager at Pandora
Industry Computer Software
Experience
Pandora May 2013 - Present
Google September 2011 - May 2013
Oracle (formerly RightNow Technologies) December 2009 - September 2011
RightNow Technologies April 2005 - November 2009
ASE Edge April 2004 - April 2005
(Independent) March 2003 - March 2004
The Monitor Group June 2001 - February 2003
Skills
SaaS, Architecture, Strategic Partnerships, Software Development..., Product Development, Cross-functional Team..., Strategy, Business Process..., Product Management, User-centered Design, CRM, Business Strategy, Go-to-market Strategy, Analytics, Product Marketing, Software Project..., Enterprise Software, Requirements Analysis, Cloud Computing, E-commerce, Strategic Planning, User Experience, Program Management, Business Analysis, Customer Experience, Leadership, Management, Project Management
Education
Carnegie Mellon University 2000 — 2001
Master of Info. Sys. Mgmt., E-commerce
University of California, Los Angeles 1998 — 1999
Physics (graduate study)
Carnegie Mellon University 1994 — 1998
BS, Physics
Pandora May 2013 - Present
Google September 2011 - May 2013
Oracle (formerly RightNow Technologies) December 2009 - September 2011
RightNow Technologies April 2005 - November 2009
ASE Edge April 2004 - April 2005
(Independent) March 2003 - March 2004
The Monitor Group June 2001 - February 2003
Skills
SaaS, Architecture, Strategic Partnerships, Software Development..., Product Development, Cross-functional Team..., Strategy, Business Process..., Product Management, User-centered Design, CRM, Business Strategy, Go-to-market Strategy, Analytics, Product Marketing, Software Project..., Enterprise Software, Requirements Analysis, Cloud Computing, E-commerce, Strategic Planning, User Experience, Program Management, Business Analysis, Customer Experience, Leadership, Management, Project Management
Education
Carnegie Mellon University 2000 — 2001
Master of Info. Sys. Mgmt., E-commerce
University of California, Los Angeles 1998 — 1999
Physics (graduate study)
Carnegie Mellon University 1994 — 1998
BS, Physics
Melanie (McCaul) Arsenault Melanie (McCaul) Arsenault's RightNow Technologies Experience 2006 - 2011
Job Director of Communications
Industry Primary/Secondary Education
Experience
BHE Consulting January 2015 - Present
South Shore Christian Academy October 2013 - Present
Old South Union Church 2014 - Present
LHR Design 2012 - Present
South Shore Christian Academy 2012 - 2013
RightNow Technologies 2006 - 2011
Salesnet 2004 - 2006
Salesnet, Inc. 2001 - 2004
Salesnet, Inc. 2000 - 2001
PageNet March 1996 - August 2000
Skills
Instructional Design, Sales Process, Sales Management, CRM, Selling Skills, Sales Enablement, E-Learning, Product Training, Territory Management, Sales Force Development, Professional Services, Program Management, Strategy, Sales Operations, Solution Selling, Enterprise Software, Sales, Management, SaaS, Salesforce.com, Training, Demand Generation, Cloud Computing, Leadership, Analytics, Strategic Partnerships, Customer Experience, Direct Sales, Account Management, Selling, Consulting, Call Centers, Start-ups
Education
Cambridge College 2005 — 2007
Master's in Management
Bridgewater State University
Marketing
Brockton High School
Brockton High School
Quincy College
BHE Consulting January 2015 - Present
South Shore Christian Academy October 2013 - Present
Old South Union Church 2014 - Present
LHR Design 2012 - Present
South Shore Christian Academy 2012 - 2013
RightNow Technologies 2006 - 2011
Salesnet 2004 - 2006
Salesnet, Inc. 2001 - 2004
Salesnet, Inc. 2000 - 2001
PageNet March 1996 - August 2000
Skills
Instructional Design, Sales Process, Sales Management, CRM, Selling Skills, Sales Enablement, E-Learning, Product Training, Territory Management, Sales Force Development, Professional Services, Program Management, Strategy, Sales Operations, Solution Selling, Enterprise Software, Sales, Management, SaaS, Salesforce.com, Training, Demand Generation, Cloud Computing, Leadership, Analytics, Strategic Partnerships, Customer Experience, Direct Sales, Account Management, Selling, Consulting, Call Centers, Start-ups
Education
Cambridge College 2005 — 2007
Master's in Management
Bridgewater State University
Marketing
Brockton High School
Brockton High School
Quincy College
Vivek Kaushal Vivek Kaushal's RightNow Technologies Experience June 2009 - January 2010
Job Senior Leader Project and Program Management
Industry Pharmaceuticals
Experience
Epiphany Consulting LLC January 2010 - Present
RightNow Technologies June 2009 - January 2010
InterMune 2010 - 2010
LifeScan, Inc. - A Johnson and Johnson company. 2005 - March 2009
Siebel Systems October 2000 - July 2005
Corio Inc October 1999 - March 2000
Accenture July 1997 - October 1999
International Business Incubator 1996 - 1997
Defence 1984 - 1993
Skills
Call Center, Enterprise Software, Cross-functional Team..., CRM, Business Intelligence, Program Management, Business Process..., SDLC, Integration, Change Management, Business Process, Management, Leadership, Project Management, SFDC, Veeva, Vault, Content Management, Intranet Portals, SharePoint, Strategic Planning, Enterprise Architecture, Consulting, Pharmaceutical Industry, Call Centers, Strategic Partnerships, Project Planning, Business Planning, IT Strategy, Testing, PMO, Vendor Management, SaaS, ERP, Cloud Computing, Software Project..., Team Building, Project Portfolio...
Education
College of Military Engineering 1989 — 1992
Bachelor of Technology
Delhi University
Bachelor of Science
San Jose State University
MBA
Epiphany Consulting LLC January 2010 - Present
RightNow Technologies June 2009 - January 2010
InterMune 2010 - 2010
LifeScan, Inc. - A Johnson and Johnson company. 2005 - March 2009
Siebel Systems October 2000 - July 2005
Corio Inc October 1999 - March 2000
Accenture July 1997 - October 1999
International Business Incubator 1996 - 1997
Defence 1984 - 1993
Skills
Call Center, Enterprise Software, Cross-functional Team..., CRM, Business Intelligence, Program Management, Business Process..., SDLC, Integration, Change Management, Business Process, Management, Leadership, Project Management, SFDC, Veeva, Vault, Content Management, Intranet Portals, SharePoint, Strategic Planning, Enterprise Architecture, Consulting, Pharmaceutical Industry, Call Centers, Strategic Partnerships, Project Planning, Business Planning, IT Strategy, Testing, PMO, Vendor Management, SaaS, ERP, Cloud Computing, Software Project..., Team Building, Project Portfolio...
Education
College of Military Engineering 1989 — 1992
Bachelor of Technology
Delhi University
Bachelor of Science
San Jose State University
MBA
Adam Thompson Adam Thompson's RightNow Technologies Experience September 2009 - December 2010
Job Vice President of Technology at EffectiveUI
Industry Internet
Experience
EffectiveUI November 2013 - Present
Experian Consumer Direct May 2011 - October 2013
SafetyWeb.com June 2010 - September 2013
RightNow Technologies September 2009 - December 2010
HiveLive February 2008 - September 2009
Adventure Central August 2007 - February 2008
Cranel Inc March 2004 - August 2007
General Electric 2003 - 2004
Skills
Architecture, Agile Methodologies, JavaScript, Web Services, AJAX, CSS, Software Development, XML, Cloud Computing, Java, C#, MySQL, HTML, PHP, Scrum, Python, Apache, Tomcat, PostgreSQL, OOP, Android, Mobile Applications, REST, E-commerce, Web Applications, Linux, MVC, User Experience, Test Driven Development, Web Development, Software Design, iOS development, Git, Ruby on Rails, Scalability, MongoDB, Spring, Subversion
Education
Miami University
Bachelor of Applied Science (BASc), Computer Science
EffectiveUI November 2013 - Present
Experian Consumer Direct May 2011 - October 2013
SafetyWeb.com June 2010 - September 2013
RightNow Technologies September 2009 - December 2010
HiveLive February 2008 - September 2009
Adventure Central August 2007 - February 2008
Cranel Inc March 2004 - August 2007
General Electric 2003 - 2004
Skills
Architecture, Agile Methodologies, JavaScript, Web Services, AJAX, CSS, Software Development, XML, Cloud Computing, Java, C#, MySQL, HTML, PHP, Scrum, Python, Apache, Tomcat, PostgreSQL, OOP, Android, Mobile Applications, REST, E-commerce, Web Applications, Linux, MVC, User Experience, Test Driven Development, Web Development, Software Design, iOS development, Git, Ruby on Rails, Scalability, MongoDB, Spring, Subversion
Education
Miami University
Bachelor of Applied Science (BASc), Computer Science
Cindy Taylor Cindy Taylor's RightNow Technologies Experience 1998 - 2001
Job Founder at TakeMeToTheSouth
Industry Computer Software
Experience
TakeMeToTheSouth September 2014 - Present
TechRanch 2000 - Present
Progress Software December 2012 - August 2014
Lockheed Martin August 2010 - October 2012
Grasslands Renewable Energy October 2009 - December 2010
The Improved Performance Group January 2001 - September 2009
RightNow Technologies 1998 - 2001
Oracle Corporation 1995 - 1998
GemStone Systems 1990 - 1994
IBM 1976 - 1987
Skills
Leadership, Start-ups, Strategic Planning, Mergers, Sales, Negotiation, Sales Operations, Sales Management, Coaching, Business Development, New Business Development, Enterprise Software, Strategy, Entrepreneurship, Mergers & Acquisitions, SaaS, Management
Education
Georgia Southern University
BS and MS
Georgia Southern University
BS Mathematics
TakeMeToTheSouth September 2014 - Present
TechRanch 2000 - Present
Progress Software December 2012 - August 2014
Lockheed Martin August 2010 - October 2012
Grasslands Renewable Energy October 2009 - December 2010
The Improved Performance Group January 2001 - September 2009
RightNow Technologies 1998 - 2001
Oracle Corporation 1995 - 1998
GemStone Systems 1990 - 1994
IBM 1976 - 1987
Skills
Leadership, Start-ups, Strategic Planning, Mergers, Sales, Negotiation, Sales Operations, Sales Management, Coaching, Business Development, New Business Development, Enterprise Software, Strategy, Entrepreneurship, Mergers & Acquisitions, SaaS, Management
Education
Georgia Southern University
BS and MS
Georgia Southern University
BS Mathematics
Rebecca Paye Rebecca Paye's RightNow Technologies Experience August 2008 - March 2012
Job Senior Consultant at Salesforce.com
Industry Computer Software
Experience
salesforce.com February 2014 - Present
Oracle March 2012 - January 2014
RightNow Technologies August 2008 - March 2012
RightNow Technologies February 2008 - August 2008
RightNow Technologies September 2005 - February 2008
Skills
SaaS, Professional Services, Software Consulting, Cloud Computing, Enterprise Software, Pre-sales, Business Intelligence, CRM, Solution Architecture, Requirements Analysis, Software Implementation, Consulting, Agile Methodologies, Solution Selling, Software Project..., Software Development, Business Analysis, IT Strategy
Education
Dakota State University 2001 — 2003
BS, Computer Information Systems
salesforce.com February 2014 - Present
Oracle March 2012 - January 2014
RightNow Technologies August 2008 - March 2012
RightNow Technologies February 2008 - August 2008
RightNow Technologies September 2005 - February 2008
Skills
SaaS, Professional Services, Software Consulting, Cloud Computing, Enterprise Software, Pre-sales, Business Intelligence, CRM, Solution Architecture, Requirements Analysis, Software Implementation, Consulting, Agile Methodologies, Solution Selling, Software Project..., Software Development, Business Analysis, IT Strategy
Education
Dakota State University 2001 — 2003
BS, Computer Information Systems
Tom TK Kuegler Tom TK Kuegler's RightNow Technologies Experience March 1999 - March 2000
Job Managing Partner at Wasabi Ventures
Industry Venture Capital & Private Equity
Experience
Wasabi Ventures, LLC March 2000 - Present
Porthos Consulting January 2001 - Present
PBworks January 2006 - Present
Alpha Loft May 2014 - Present
Loyola University Maryland October 2010 - Present
LearnLaunchX June 2013 - Present
Launch Angels February 2015 - Present
Campbell High School August 2011 - May 2015
Alpha Loft January 2012 - May 2014
RightNow Technologies March 1999 - March 2000
Skills
Entrepreneurship, Start-ups, Social Media Marketing, Online Marketing, Social Networking, Sales Management, Enterprise Software, Software Development, Venture Financing, Creative Financing, Software Sales, Online Advertising, Venture Capital, Social Media, Marketing Strategy, Software Industry, Angel Investing, Private Equity, Leadership, Management, Strategic Partnerships, Market Research, Strategic Planning, Business Strategy, Management Consulting, Public Speaking, SaaS, Competitive Analysis, Mergers & Acquisitions, E-commerce, Business Planning, Marketing, Strategy, Business Development, Strategic Consulting, Corporate Development, Finance, Salesforce.com, Fundraising, Executive Management, Analytics, Product Management, Financial Modeling, SEO, Product Marketing, Valuation, Small Business, Corporate Finance, New Business Development, Email Marketing
Education
Loyola College in Maryland 1990 — 1994
BS, Economics
Kenwood High
Wasabi Ventures, LLC March 2000 - Present
Porthos Consulting January 2001 - Present
PBworks January 2006 - Present
Alpha Loft May 2014 - Present
Loyola University Maryland October 2010 - Present
LearnLaunchX June 2013 - Present
Launch Angels February 2015 - Present
Campbell High School August 2011 - May 2015
Alpha Loft January 2012 - May 2014
RightNow Technologies March 1999 - March 2000
Skills
Entrepreneurship, Start-ups, Social Media Marketing, Online Marketing, Social Networking, Sales Management, Enterprise Software, Software Development, Venture Financing, Creative Financing, Software Sales, Online Advertising, Venture Capital, Social Media, Marketing Strategy, Software Industry, Angel Investing, Private Equity, Leadership, Management, Strategic Partnerships, Market Research, Strategic Planning, Business Strategy, Management Consulting, Public Speaking, SaaS, Competitive Analysis, Mergers & Acquisitions, E-commerce, Business Planning, Marketing, Strategy, Business Development, Strategic Consulting, Corporate Development, Finance, Salesforce.com, Fundraising, Executive Management, Analytics, Product Management, Financial Modeling, SEO, Product Marketing, Valuation, Small Business, Corporate Finance, New Business Development, Email Marketing
Education
Loyola College in Maryland 1990 — 1994
BS, Economics
Kenwood High
Danielle Eastburn Danielle Eastburn's RightNow Technologies Experience February 2009 - January 2010
Job Manager Customer Success Managers
Industry Computer Software
Experience
LivePerson March 2015 - Present
Guidewire Software June 2013 - August 2014
Oracle / RightNow Technologies January 2010 - June 2013
RightNow Technologies February 2009 - January 2010
RightNow Technologies July 2005 - February 2009
Skills
Practice Management, CRM software, Professional Services, Consulting, Change Management, Process Improvement, Management, Customer Experience, Sales, SaaS, Enterprise Software, Pre-sales, Cloud Computing, Customer Satisfaction, Software Project..., Software Implementation, Solution Selling, Business Intelligence, Requirements Analysis, Salesforce.com, Business Analysis, Business Process, Analytics, Software Development, CRM, Mobile Devices, Agile Methodologies, Program Management, Cross-functional Team..., Management Consulting, ERP, Product Management, Call Centers
Education
Golden Gate University 2001 — 2003
MBA, Business Administration
University of Delaware
BS, Life Sciences & Education
LivePerson March 2015 - Present
Guidewire Software June 2013 - August 2014
Oracle / RightNow Technologies January 2010 - June 2013
RightNow Technologies February 2009 - January 2010
RightNow Technologies July 2005 - February 2009
Skills
Practice Management, CRM software, Professional Services, Consulting, Change Management, Process Improvement, Management, Customer Experience, Sales, SaaS, Enterprise Software, Pre-sales, Cloud Computing, Customer Satisfaction, Software Project..., Software Implementation, Solution Selling, Business Intelligence, Requirements Analysis, Salesforce.com, Business Analysis, Business Process, Analytics, Software Development, CRM, Mobile Devices, Agile Methodologies, Program Management, Cross-functional Team..., Management Consulting, ERP, Product Management, Call Centers
Education
Golden Gate University 2001 — 2003
MBA, Business Administration
University of Delaware
BS, Life Sciences & Education
Steve Lones Jr. Steve Lones Jr.'s RightNow Technologies Experience May 2002 - March 2005
Job Strategic Accounts Director at Aravo Solutions
Industry Computer Software
Experience
Aravo Solutions October 2011 - Present
Great Occasions September 2006 - October 2013
Rearden Commerce April 2011 - October 2011
MarketTools, Inc. May 2010 - April 2011
Citrix Online April 2009 - May 2010
Entrust October 2007 - March 2009
LivePerson April 2005 - September 2007
RightNow Technologies May 2002 - March 2005
Skills
Extensive Sales Process..., Enterprise Sales, B2B, B2C, Strengthening Customer..., SaaS, Strategic Account..., CRM, Customer Acquisition, Supplier Information..., Supplier Lifecycle..., Product Development, Account Planning, Start-ups, Marketing Strategy, Strategy, Enterprise Software, Management, Salesforce.com, Complex Sales, E-commerce, Sales Process, Selling, Sales Operations, Go-to-market Strategy, Sales, Leadership, Sales Management, Marketing, Solution Selling, Cloud Computing, Strategic Partnerships, Professional Services, Lead Generation, Partner Management, Account Management
Education
Wilmington College 1998 — 1999
Bachelor, Liberal Arts
Bowling Green State University 1987 — 1991
Political Science
Aravo Solutions October 2011 - Present
Great Occasions September 2006 - October 2013
Rearden Commerce April 2011 - October 2011
MarketTools, Inc. May 2010 - April 2011
Citrix Online April 2009 - May 2010
Entrust October 2007 - March 2009
LivePerson April 2005 - September 2007
RightNow Technologies May 2002 - March 2005
Skills
Extensive Sales Process..., Enterprise Sales, B2B, B2C, Strengthening Customer..., SaaS, Strategic Account..., CRM, Customer Acquisition, Supplier Information..., Supplier Lifecycle..., Product Development, Account Planning, Start-ups, Marketing Strategy, Strategy, Enterprise Software, Management, Salesforce.com, Complex Sales, E-commerce, Sales Process, Selling, Sales Operations, Go-to-market Strategy, Sales, Leadership, Sales Management, Marketing, Solution Selling, Cloud Computing, Strategic Partnerships, Professional Services, Lead Generation, Partner Management, Account Management
Education
Wilmington College 1998 — 1999
Bachelor, Liberal Arts
Bowling Green State University 1987 — 1991
Political Science
Kevin Bondonno Kevin Bondonno's RightNow Technologies Experience January 2010 - February 2012
Job Director of Solutions Consulting at Gainsight
Industry Computer Software
Experience
Gainsight July 2014 - Present
Redwood City Planning Commission January 2010 - Present
Redwood City International January 2009 - Present
Redwood City Chamber of Commerce January 2002 - Present
Oracle March 2012 - July 2014
RightNow Technologies January 2010 - February 2012
Redwood City Housing Committee August 2002 - January 2010
Antenna Software February 2005 - April 2009
Aether Systems May 2000 - November 2004
Redwood City Task Force on Recycled Water September 2003 - May 2004
Skills
SaaS, Cloud Computing, Customer Experience, CRM software, RightNow, Knowledge Management, Knowledge Base, Sales Support, Sales Engineering, Solution Selling, Mobile, Mobile Applications, RFP, RFI, Demonstrations, Demos, Product Demonstration, Consultative Selling, FAQ, Enterprise Software, Pre-sales, Sales Enablement, Technical Demonstrations, Pre-Sales Consulting, CRM, Sales Operations, Mobile Devices, Analytics, Leadership, Selling, Strategy, Strategic Partnerships, Account Management, Start-ups, Sales, New Business Development, Direct Sales, Training, Management, Professional Services, Consulting, Solution Architecture, Project Management, Project Planning, Product Marketing, Cross-functional Team..., Go-to-market Strategy, Salesforce.com, Executive Management, Channel Partners
Education
California State University-Chico 1987 — 1992
BS, Computer Science
Sequoia High School 1983 — 1987
Gainsight July 2014 - Present
Redwood City Planning Commission January 2010 - Present
Redwood City International January 2009 - Present
Redwood City Chamber of Commerce January 2002 - Present
Oracle March 2012 - July 2014
RightNow Technologies January 2010 - February 2012
Redwood City Housing Committee August 2002 - January 2010
Antenna Software February 2005 - April 2009
Aether Systems May 2000 - November 2004
Redwood City Task Force on Recycled Water September 2003 - May 2004
Skills
SaaS, Cloud Computing, Customer Experience, CRM software, RightNow, Knowledge Management, Knowledge Base, Sales Support, Sales Engineering, Solution Selling, Mobile, Mobile Applications, RFP, RFI, Demonstrations, Demos, Product Demonstration, Consultative Selling, FAQ, Enterprise Software, Pre-sales, Sales Enablement, Technical Demonstrations, Pre-Sales Consulting, CRM, Sales Operations, Mobile Devices, Analytics, Leadership, Selling, Strategy, Strategic Partnerships, Account Management, Start-ups, Sales, New Business Development, Direct Sales, Training, Management, Professional Services, Consulting, Solution Architecture, Project Management, Project Planning, Product Marketing, Cross-functional Team..., Go-to-market Strategy, Salesforce.com, Executive Management, Channel Partners
Education
California State University-Chico 1987 — 1992
BS, Computer Science
Sequoia High School 1983 — 1987
Frank Villasenor Frank Villasenor's RightNow Technologies Experience August 2010 - March 2012
Job Senior Software Engineer at Arkadin
Industry Computer Software
Experience
Arkadin February 2014 - Present
Oracle March 2012 - February 2014
RightNow Technologies August 2010 - March 2012
Maritz Research September 2006 - August 2010
Maritz September 2006 - August 2010
MircoTek August 2005 - September 2006
Skills
C#, SOAP, Oracle, Microsoft SQL Server, PHP, RightNow, ASP.NET, .NET, MySQL, JavaScript, Business Intelligence, Linux, VB.NET
Education
DePaul University 2010 — 2012
Master of Science (M.S.), Software Engineering, Final GPA: 3.93 out of 4.0
DeVry 2002 — 2005
CIS, Computer Information Systems
Arkadin February 2014 - Present
Oracle March 2012 - February 2014
RightNow Technologies August 2010 - March 2012
Maritz Research September 2006 - August 2010
Maritz September 2006 - August 2010
MircoTek August 2005 - September 2006
Skills
C#, SOAP, Oracle, Microsoft SQL Server, PHP, RightNow, ASP.NET, .NET, MySQL, JavaScript, Business Intelligence, Linux, VB.NET
Education
DePaul University 2010 — 2012
Master of Science (M.S.), Software Engineering, Final GPA: 3.93 out of 4.0
DeVry 2002 — 2005
CIS, Computer Information Systems
Tim Muzzin Tim Muzzin's RightNow Technologies Experience February 2010 - August 2011
Job
Industry Computer Software
Experience
Bleeding Edge Gear January 2015 - Present
5280 Craft Beer January 2015 - Present
Code House Inc. March 2013 - Present
TrackVia, Inc. August 2011 - March 2013
RightNow Technologies February 2010 - August 2011
Like.com December 2009 - February 2010
Apple December 2007 - December 2009
TouchStone Business Systems March 2006 - March 2009
Nimblefish Technologies January 2006 - March 2006
Wager Works September 2005 - January 2006
Skills
JSON, MySQL, PHP, JavaScript, AJAX, XML, HTML, CSS, Apache, jQuery, Linux, Web Development, LAMP, SQL, Databases, Web Applications, MVC, User Interface Design, Agile Methodologies, Django, AngularJS, Python, REST, Unit Testing, OOP, Web Services, Git, Java, Agile Project Management, Agile Testing, Unix, Mobile Applications, Perl, Software Development, PostgreSQL, JUnit, Subversion, Oracle, User Experience, Test Driven Development, User Interface, Programming, Scrum, Software Engineering, Ruby, Object Oriented Design, SOAP, Ruby on Rails, Tomcat, Ant
Education
Colorado Technical University 2005 — 2007
Bachelor of Science (BS), Software Engineering
Academy of Art University 1997 — 1998
Computer Arts
Bleeding Edge Gear January 2015 - Present
5280 Craft Beer January 2015 - Present
Code House Inc. March 2013 - Present
TrackVia, Inc. August 2011 - March 2013
RightNow Technologies February 2010 - August 2011
Like.com December 2009 - February 2010
Apple December 2007 - December 2009
TouchStone Business Systems March 2006 - March 2009
Nimblefish Technologies January 2006 - March 2006
Wager Works September 2005 - January 2006
Skills
JSON, MySQL, PHP, JavaScript, AJAX, XML, HTML, CSS, Apache, jQuery, Linux, Web Development, LAMP, SQL, Databases, Web Applications, MVC, User Interface Design, Agile Methodologies, Django, AngularJS, Python, REST, Unit Testing, OOP, Web Services, Git, Java, Agile Project Management, Agile Testing, Unix, Mobile Applications, Perl, Software Development, PostgreSQL, JUnit, Subversion, Oracle, User Experience, Test Driven Development, User Interface, Programming, Scrum, Software Engineering, Ruby, Object Oriented Design, SOAP, Ruby on Rails, Tomcat, Ant
Education
Colorado Technical University 2005 — 2007
Bachelor of Science (BS), Software Engineering
Academy of Art University 1997 — 1998
Computer Arts
Dave Gersh Dave Gersh's RightNow Technologies Experience 2007 - 2009
Job Experienced Sales and Marketing Professional
Industry Internet
Experience
Oracle July 2011 - Present
Gersh Consulting Group March 2009 - July 2011
RightNow Technologies 2007 - 2009
IBM 2002 - 2007
Elance 2001 - 2002
Newmediary, Inc. 2000 - 2001
Switchboard 1997 - 2000
Mentor Graphics 1989 - 1997
Xyvision 1985 - 1989
Xenotron 1984 - 1985
Skills
SaaS, Enterprise Software, Cloud Computing, Solution Selling, Professional Services, CRM, Salesforce.com, Go-to-market Strategy, Product Management, Strategic Partnerships, Sales Enablement, Business Development, Lead Generation, Demand Generation, Business Alliances, Business Intelligence, Direct Sales, Product Marketing, Account Management, Channel, ERP, Software Solution Sales, Hardware Sales, Professional Services..., HP Enterprise Solutions, Strategy, Integration, Sales, Pre-sales, Leadership, Consulting, Partner Management, New Business Development, Management, Entrepreneurship, Business Strategy, Team Leadership, Telecommunications, Software Industry, Marketing Management, Channel Partners, Marketing, Sales Process, Strategic Planning, Analytics, P&L Management, Product Launch, Software Development, Cross-functional Team..., Start-ups
Education
Marylhurst University 1992 — 1994
MBA
Boston College 1980 — 1984
BA, Mathematics
Malden Catholic 1976 — 1980
Oracle July 2011 - Present
Gersh Consulting Group March 2009 - July 2011
RightNow Technologies 2007 - 2009
IBM 2002 - 2007
Elance 2001 - 2002
Newmediary, Inc. 2000 - 2001
Switchboard 1997 - 2000
Mentor Graphics 1989 - 1997
Xyvision 1985 - 1989
Xenotron 1984 - 1985
Skills
SaaS, Enterprise Software, Cloud Computing, Solution Selling, Professional Services, CRM, Salesforce.com, Go-to-market Strategy, Product Management, Strategic Partnerships, Sales Enablement, Business Development, Lead Generation, Demand Generation, Business Alliances, Business Intelligence, Direct Sales, Product Marketing, Account Management, Channel, ERP, Software Solution Sales, Hardware Sales, Professional Services..., HP Enterprise Solutions, Strategy, Integration, Sales, Pre-sales, Leadership, Consulting, Partner Management, New Business Development, Management, Entrepreneurship, Business Strategy, Team Leadership, Telecommunications, Software Industry, Marketing Management, Channel Partners, Marketing, Sales Process, Strategic Planning, Analytics, P&L Management, Product Launch, Software Development, Cross-functional Team..., Start-ups
Education
Marylhurst University 1992 — 1994
MBA
Boston College 1980 — 1984
BA, Mathematics
Malden Catholic 1976 — 1980
David McCurrach David McCurrach's RightNow Technologies Experience October 1999 - October 2007
Job Senior Manager, Strategic and M&E SC Teams at Adobe Systems
Industry Internet
Experience
Adobe Systems December 2012 - Present
Adobe October 2009 - November 2012
Omniture October 2007 - October 2009
RightNow Technologies October 1999 - October 2007
Skills
Analytics, Business Intelligence, Enterprise Software, E-commerce, Direct Sales, Digital Marketing, Lead Generation, Business Process, Cloud Computing, Consulting, Demand Generation, Integration, Leadership, Management, Marketing, Omniture, Pre-sales, Product Management, Professional Services, SaaS, Sales, Sales Enablement, Sales Management, Sales Operations, Sales Engineering, Salesforce.com, Social Media Marketing, Solution Selling, Web Analytics, Strategic Partnerships, Go-to-market Strategy, Marketing Automation, Mobile Devices, Multi-channel Marketing, Software Industry, CRM, Sales Process, Business Alliances, Product Marketing, Strategy, Business Development, Online Marketing, Email Marketing, Customer Retention, Online Advertising, Mobile Applications, SEO, B2B, Customer Acquisition, Google Analytics
Education
Dallas County Community College 1998 — 1999
General
Adobe Systems December 2012 - Present
Adobe October 2009 - November 2012
Omniture October 2007 - October 2009
RightNow Technologies October 1999 - October 2007
Skills
Analytics, Business Intelligence, Enterprise Software, E-commerce, Direct Sales, Digital Marketing, Lead Generation, Business Process, Cloud Computing, Consulting, Demand Generation, Integration, Leadership, Management, Marketing, Omniture, Pre-sales, Product Management, Professional Services, SaaS, Sales, Sales Enablement, Sales Management, Sales Operations, Sales Engineering, Salesforce.com, Social Media Marketing, Solution Selling, Web Analytics, Strategic Partnerships, Go-to-market Strategy, Marketing Automation, Mobile Devices, Multi-channel Marketing, Software Industry, CRM, Sales Process, Business Alliances, Product Marketing, Strategy, Business Development, Online Marketing, Email Marketing, Customer Retention, Online Advertising, Mobile Applications, SEO, B2B, Customer Acquisition, Google Analytics
Education
Dallas County Community College 1998 — 1999
General
Richard Wilbur Richard Wilbur's RightNow Technologies Experience April 2007 - January 2009
Job Computer Consultant
Industry Computer Software
Experience
Richard Wilbur February 2009 - Present
RightNow Technologies April 2007 - January 2009
L-3 Communications--Communication Systems West October 2002 - March 2007
RightNow Technologies January 2007 - February 2007
L-3 Communications--Communication Systems West October 2000 - October 2002
Avalanche Software March 1999 - September 2000
SI87.COM January 1997 - January 1999
SI87.COM October 1996 - December 1996
Skills
Perl, C++, Linux, C#
Education
Montana State University-Bozeman 1995 — 1997
Bachelor of Science, Physics--Professional Option
Montana State University-Bozeman 1994 — 1995
Bachelor of Science, Mathematics with Honors
California State University-San Bernardino 1991 — 1994
Computer Science, Mathematics, Physics
Loma Linda University 1990 — 1991
Physiology, Perinatal Biology
Montana State University-Bozeman 1988 — 1990
Computer Science, Electrical Engineering, Mathematics, Physics
Richard Wilbur February 2009 - Present
RightNow Technologies April 2007 - January 2009
L-3 Communications--Communication Systems West October 2002 - March 2007
RightNow Technologies January 2007 - February 2007
L-3 Communications--Communication Systems West October 2000 - October 2002
Avalanche Software March 1999 - September 2000
SI87.COM January 1997 - January 1999
SI87.COM October 1996 - December 1996
Skills
Perl, C++, Linux, C#
Education
Montana State University-Bozeman 1995 — 1997
Bachelor of Science, Physics--Professional Option
Montana State University-Bozeman 1994 — 1995
Bachelor of Science, Mathematics with Honors
California State University-San Bernardino 1991 — 1994
Computer Science, Mathematics, Physics
Loma Linda University 1990 — 1991
Physiology, Perinatal Biology
Montana State University-Bozeman 1988 — 1990
Computer Science, Electrical Engineering, Mathematics, Physics
Richard Rollins Richard Rollins's RightNow Technologies Experience January 2005 - March 2008
Job Business analyst / consultant
Industry Information Technology and Services
Experience
Private Business September 2008 - February 2011
rightnow technologies January 2005 - March 2008
KPMG 1994 - 1998
Skills
Oracle, Business Analysis, SaaS, Cisco Technologies, SAP, Account Management, Business Development, Business Process, Channel Partners
Education
Brigham Young University 1970 — 1975
BS
Private Business September 2008 - February 2011
rightnow technologies January 2005 - March 2008
KPMG 1994 - 1998
Skills
Oracle, Business Analysis, SaaS, Cisco Technologies, SAP, Account Management, Business Development, Business Process, Channel Partners
Education
Brigham Young University 1970 — 1975
BS
Bo Powell, MBA's RightNow Technologies Experience 2005 - 2008
Job Enterprise Performance Management
Industry Computer Software
Experience
Oracle 2014 - Present
Vena Solutions July 2013 - 2014
Host Analytics, Inc. 2011 - June 2013
IBM 2008 - 2011
RightNow Technologies 2005 - 2008
OutlookSoft 2003 - 2005
Comshare 2002 - 2003
TenFold 1999 - 2002
Skills
XBRL, Corporate Finance, Performance Management, Budgeting, Consolidation, Financial Reporting, Planning, Strategic Planning, Balanced Scorecard, Business Intelligence, Business Planning, New Business Development, Direct Sales, Financial Modeling, Technology Evaluation, SEC reporting, Month End Close, Forecasting, Financial Analysis, Cloud Applications, Budgets, Enterprise Software, SaaS, Business Analytics, Cloud Computing, Project Planning, Sales Operations, Account Management, Management, Solution Selling, Salesforce.com, Professional Services, Sales Enablement, Software Industry, CRM, Sales, Analytics
Education
Jones Graduate School of Business, Rice University
MBA, Finance & Entrepreneurship
Loyola University New Orleans
BBA, Cum Laude, Finance
Oracle 2014 - Present
Vena Solutions July 2013 - 2014
Host Analytics, Inc. 2011 - June 2013
IBM 2008 - 2011
RightNow Technologies 2005 - 2008
OutlookSoft 2003 - 2005
Comshare 2002 - 2003
TenFold 1999 - 2002
Skills
XBRL, Corporate Finance, Performance Management, Budgeting, Consolidation, Financial Reporting, Planning, Strategic Planning, Balanced Scorecard, Business Intelligence, Business Planning, New Business Development, Direct Sales, Financial Modeling, Technology Evaluation, SEC reporting, Month End Close, Forecasting, Financial Analysis, Cloud Applications, Budgets, Enterprise Software, SaaS, Business Analytics, Cloud Computing, Project Planning, Sales Operations, Account Management, Management, Solution Selling, Salesforce.com, Professional Services, Sales Enablement, Software Industry, CRM, Sales, Analytics
Education
Jones Graduate School of Business, Rice University
MBA, Finance & Entrepreneurship
Loyola University New Orleans
BBA, Cum Laude, Finance
David Morse David Morse's RightNow Technologies Experience April 2004 - August 2005
Job VP of Sales & Marketing at Censio
Industry Computer Software
Experience
Censio, Inc. May 2015 - Present
Kindoo November 2012 - Present
Sabbatical July 2012 - October 2012
NICE Systems January 2012 - June 2012
Merced Systems January 2009 - December 2011
Merced Systems August 2005 - December 2008
RightNow Technologies April 2004 - August 2005
MRO Software August 2001 - April 2004
New England Technology Marketing Summit 2003 - 2003
Collego June 2000 - July 2001
Skills
Incentive Programs, Call Center, Product Management, Enterprise Software, Product Marketing, Sales Management, Sales Compensation, SaaS, Lead Generation, Salesforce.com, Software Sales, Customer Experience, Sales Process, Go-to-market Strategy, Solution Selling, Sales Enablement, Start-ups, Product Strategy, Cloud Computing, Leadership, Customer Success, Differentiation, Strategy, Outsourcing, Professional Services, B2B, Call Centers, CRM, Business Intelligence, Business Development, Selling, Software Development, Management, Sales, Entrepreneurship, Executive Management, Business Alliances, Marketing, Channel Partners, Software Industry, Mobile Devices, Mobile Applications, Demand Generation, Marketing Automation, Training, Complex Sales
Education
Harvard Business School 1998 — 2000
MBA
University of Delaware
BA
SRHS
Censio, Inc. May 2015 - Present
Kindoo November 2012 - Present
Sabbatical July 2012 - October 2012
NICE Systems January 2012 - June 2012
Merced Systems January 2009 - December 2011
Merced Systems August 2005 - December 2008
RightNow Technologies April 2004 - August 2005
MRO Software August 2001 - April 2004
New England Technology Marketing Summit 2003 - 2003
Collego June 2000 - July 2001
Skills
Incentive Programs, Call Center, Product Management, Enterprise Software, Product Marketing, Sales Management, Sales Compensation, SaaS, Lead Generation, Salesforce.com, Software Sales, Customer Experience, Sales Process, Go-to-market Strategy, Solution Selling, Sales Enablement, Start-ups, Product Strategy, Cloud Computing, Leadership, Customer Success, Differentiation, Strategy, Outsourcing, Professional Services, B2B, Call Centers, CRM, Business Intelligence, Business Development, Selling, Software Development, Management, Sales, Entrepreneurship, Executive Management, Business Alliances, Marketing, Channel Partners, Software Industry, Mobile Devices, Mobile Applications, Demand Generation, Marketing Automation, Training, Complex Sales
Education
Harvard Business School 1998 — 2000
MBA
University of Delaware
BA
SRHS
Darin Lentzner Darin Lentzner's RightNow Technologies Experience December 2003 - October 2006
Job Experienced Field Sales Executive
Industry Computer Software
Experience
iProspect January 2015 - Present
Covario, Inc. (acquired by iProspect in 2014) January 2008 - December 2014
WebTrends, Inc. November 2006 - December 2007
RightNow Technologies December 2003 - October 2006
Ceridian Employer Services October 2001 - December 2003
CNET Networks December 2000 - September 2001
Fatbrain.com October 1998 - December 2000
Oracle Corporation June 1997 - October 1998
Skills
SEO, SEM, Search Advertising, Sales, Sales Prospecting
Education
California State University-Fullerton 1992 — 1994
BA, International Business
Cypress College 1989 — 1992
Pacifica High School 1984 — 1987
iProspect January 2015 - Present
Covario, Inc. (acquired by iProspect in 2014) January 2008 - December 2014
WebTrends, Inc. November 2006 - December 2007
RightNow Technologies December 2003 - October 2006
Ceridian Employer Services October 2001 - December 2003
CNET Networks December 2000 - September 2001
Fatbrain.com October 1998 - December 2000
Oracle Corporation June 1997 - October 1998
Skills
SEO, SEM, Search Advertising, Sales, Sales Prospecting
Education
California State University-Fullerton 1992 — 1994
BA, International Business
Cypress College 1989 — 1992
Pacifica High School 1984 — 1987
Richard Perkett Richard Perkett's RightNow Technologies Experience June 2006 - August 2007
Job Vice President of Product Management & Engineering at Rapid7
Industry Computer Software
Experience
Rapid7 June 2013 - Present
Rapid7 January 2012 - June 2013
RSA The Security Division of EMC January 2010 - January 2012
EMC Corp 2007 - January 2010
RightNow Technologies June 2006 - August 2007
Salesnet, Inc. November 1997 - June 2006
Adams Media Corporation August 1994 - November 1997
Skills
Cloud Computing, Enterprise Software, SaaS, Agile Methodologies, Security, Information Security, Network Security, Data Security, Computer Security, Vulnerability Management, Virtualization, Linux, VPN
Education
Lehigh University 1990 — 1992
Rapid7 June 2013 - Present
Rapid7 January 2012 - June 2013
RSA The Security Division of EMC January 2010 - January 2012
EMC Corp 2007 - January 2010
RightNow Technologies June 2006 - August 2007
Salesnet, Inc. November 1997 - June 2006
Adams Media Corporation August 1994 - November 1997
Skills
Cloud Computing, Enterprise Software, SaaS, Agile Methodologies, Security, Information Security, Network Security, Data Security, Computer Security, Vulnerability Management, Virtualization, Linux, VPN
Education
Lehigh University 1990 — 1992
David Offenkrantz, MBA, PMP David Offenkrantz, MBA, PMP's RightNow Technologies Experience March 2010 - September 2010
Job Senior Program/Project Manager at HP & Region 5 Mentor at Project Management Institute
Industry Information Technology and Services
Experience
Hewlett-Packard September 2010 - Present
Project Management Institute January 2013 - Present
Project Management Institute, Washington DC Chapter, Inc January 2002 - December 2011
RightNow Technologies March 2010 - September 2010
Merlin International March 2009 - March 2010
CSC June 2003 - February 2009
EMC 2002 - 2003
AOL 2001 - 2002
Nortel Networks 2000 - 2001
Capital One September 1996 - May 2000
Skills
PMI, PMP, Program Management, Change Management, Project Portfolio..., PMO, Process Engineering, Integration, Strategic Planning, Vendor Management, Process Improvement, Cross-functional Team..., SDLC, Project Management, Management, Business Process..., Leadership, Governance, Risk Management, Project Planning, ITIL, Strategy, Proposal Writing, Budgets, Software Project..., Management Consulting, Team Leadership, MS Project, Telecommunications, Business Analysis, IT Strategy, Team Building, Engaging Public Speaker, Agile Project Management, Visio, Project Delivery, Business Process, Business Intelligence, Requirements Analysis, IT Management, Outsourcing, Business Process..., IT Service Management, Training, Enterprise Architecture, CRM, Consulting, Resource Management, CMMI, Information Technology
Education
Marymount University 2004 — 2006
MBA, Business Administration, Management and Operations, 3.9 GPA
University of Wisconsin-Madison
Bachelor's Degree, History
Hewlett-Packard September 2010 - Present
Project Management Institute January 2013 - Present
Project Management Institute, Washington DC Chapter, Inc January 2002 - December 2011
RightNow Technologies March 2010 - September 2010
Merlin International March 2009 - March 2010
CSC June 2003 - February 2009
EMC 2002 - 2003
AOL 2001 - 2002
Nortel Networks 2000 - 2001
Capital One September 1996 - May 2000
Skills
PMI, PMP, Program Management, Change Management, Project Portfolio..., PMO, Process Engineering, Integration, Strategic Planning, Vendor Management, Process Improvement, Cross-functional Team..., SDLC, Project Management, Management, Business Process..., Leadership, Governance, Risk Management, Project Planning, ITIL, Strategy, Proposal Writing, Budgets, Software Project..., Management Consulting, Team Leadership, MS Project, Telecommunications, Business Analysis, IT Strategy, Team Building, Engaging Public Speaker, Agile Project Management, Visio, Project Delivery, Business Process, Business Intelligence, Requirements Analysis, IT Management, Outsourcing, Business Process..., IT Service Management, Training, Enterprise Architecture, CRM, Consulting, Resource Management, CMMI, Information Technology
Education
Marymount University 2004 — 2006
MBA, Business Administration, Management and Operations, 3.9 GPA
University of Wisconsin-Madison
Bachelor's Degree, History
Rena Ahmed's RightNow Technologies Experience November 2007 - April 2010
Job Independent Performing Artist and Private Voice Instructor
Industry Music
Experience
Third Eye Theatre Ensemble September 2013 - Present
Self Employed April 2010 - Present
Smash Marketing March 2011 - Present
Pet Advocate Website March 2011 - December 2013
RightNow Technologies November 2007 - April 2010
Motorola 2005 - November 2007
Motorola 2003 - 2005
Skills
Music, Acting, Opera, Musical Theatre, Microsoft Office, Word, PowerPoint, Customer Service, Excel, Quality Assurance, Outlook, Business Analysis, Problem Solving, Process Improvement, Documentation, Social Media, Requirements Analysis, MS Project, Project Planning, Project Implementation, Project Coordination, Software Project..., Project Execution, Project Delivery, Singing, Intermediate Italian, Theatre, Italian, Microsoft Word, RightNow, Amdocs Clarify, Professional Services, Project Management, Vocal, Piano, Stage, Classical, Web Content, Musicians, Music Education, Concerts, Performing Arts, Music Theory, CRM, Vocal Coaching
Education
Indiana University Bloomington
music
Third Eye Theatre Ensemble September 2013 - Present
Self Employed April 2010 - Present
Smash Marketing March 2011 - Present
Pet Advocate Website March 2011 - December 2013
RightNow Technologies November 2007 - April 2010
Motorola 2005 - November 2007
Motorola 2003 - 2005
Skills
Music, Acting, Opera, Musical Theatre, Microsoft Office, Word, PowerPoint, Customer Service, Excel, Quality Assurance, Outlook, Business Analysis, Problem Solving, Process Improvement, Documentation, Social Media, Requirements Analysis, MS Project, Project Planning, Project Implementation, Project Coordination, Software Project..., Project Execution, Project Delivery, Singing, Intermediate Italian, Theatre, Italian, Microsoft Word, RightNow, Amdocs Clarify, Professional Services, Project Management, Vocal, Piano, Stage, Classical, Web Content, Musicians, Music Education, Concerts, Performing Arts, Music Theory, CRM, Vocal Coaching
Education
Indiana University Bloomington
music
Peggy Brandon Peggy Brandon's RightNow Technologies Experience December 2009 - March 2012
Job Sr Account Executive multichannel Customer Experience at Genesys
Industry Computer Software
Experience
Genesys April 2014 - Present
Oracle January 2012 - April 2014
RightNow Technologies December 2009 - March 2012
RightNow Technologies April 2008 - December 2009
Experian January 2007 - April 2008
Alterian February 2001 - January 2007
Waste Management 1997 - 2000
Skills
Cloud Computing, Solution Selling, Strategy, New Business Development, Sales, SaaS, Marketing, Enterprise Software, CRM, Salesforce.com, Customer Satisfaction, Account Management, Customer Experience, Start-ups, Cross-functional Team..., Lead Generation, Management, Professional Services, Pre-sales, Strategic Partnerships
Education
Eastern Illinois University 1981 — 1985
Bachelor of Science (B.S.), Computer Science
Aurora University
MATC, Computer Science
Genesys April 2014 - Present
Oracle January 2012 - April 2014
RightNow Technologies December 2009 - March 2012
RightNow Technologies April 2008 - December 2009
Experian January 2007 - April 2008
Alterian February 2001 - January 2007
Waste Management 1997 - 2000
Skills
Cloud Computing, Solution Selling, Strategy, New Business Development, Sales, SaaS, Marketing, Enterprise Software, CRM, Salesforce.com, Customer Satisfaction, Account Management, Customer Experience, Start-ups, Cross-functional Team..., Lead Generation, Management, Professional Services, Pre-sales, Strategic Partnerships
Education
Eastern Illinois University 1981 — 1985
Bachelor of Science (B.S.), Computer Science
Aurora University
MATC, Computer Science
Michele Whitehead Potter Michele Whitehead Potter's RightNow Technologies Experience July 2000 - April 2001
Job VP at Excel Consultants Inc
Industry Construction
Experience
Excel Contractors April 2000 - Present
Excel Consultants Inc April 2000 - Present
RightNow Technologies July 2000 - April 2001
Frontier Airlines September 1997 - July 2000
Education
Community College of Philadelphia
Unitversity of Colorado at Boulder
Excel Contractors April 2000 - Present
Excel Consultants Inc April 2000 - Present
RightNow Technologies July 2000 - April 2001
Frontier Airlines September 1997 - July 2000
Education
Community College of Philadelphia
Unitversity of Colorado at Boulder
Jeffrey Gaffey's RightNow Technologies Experience November 2003 - September 2004
Job Financial Management Specialist in Pharma & Biotech
Industry Pharmaceuticals
Experience
Merrimack Pharmaceuticals May 2015 - Present
Synageva BioPharma Corp. January 2015 - May 2015
Genzyme, a sanofi company July 2013 - December 2014
Sanofi May 2012 - June 2013
Vertex Pharmaceuticals June 2007 - May 2012
Bristol-Myers Squibb September 2004 - June 2007
RIGHTNOW TECHNOLOGIES November 2003 - September 2004
STATE STREET CORPORATION March 2001 - November 2003
Skills
Forecasting, Budgets, Financial Analysis, Financial Modeling, Process Improvement, Strategy
Education
Boston College 1996 — 2000
Bachelor of Science, Economics; Finance
Merrimack Pharmaceuticals May 2015 - Present
Synageva BioPharma Corp. January 2015 - May 2015
Genzyme, a sanofi company July 2013 - December 2014
Sanofi May 2012 - June 2013
Vertex Pharmaceuticals June 2007 - May 2012
Bristol-Myers Squibb September 2004 - June 2007
RIGHTNOW TECHNOLOGIES November 2003 - September 2004
STATE STREET CORPORATION March 2001 - November 2003
Skills
Forecasting, Budgets, Financial Analysis, Financial Modeling, Process Improvement, Strategy
Education
Boston College 1996 — 2000
Bachelor of Science, Economics; Finance
Amy Cooper's RightNow Technologies Experience January 2005 - December 2005
Job Senior Account Executive at Lanyon
Industry Information Technology and Services
Experience
Lanyon March 2014 - Present
ACTIVE Network (Merged with Lanyon) July 2013 - Present
ON24 January 2011 - June 2013
Spinitar November 2005 - February 2011
RightNow Technologies January 2005 - December 2005
Aspect September 1999 - December 2004
Shur Sales August 1997 - September 1999
Skills
SaaS, Salesforce.com, CRM, Digital Signage, Virtual Environment, Enterprise..., Webinars, Video Conferencing, Direct Sales, Standardization, Solution Selling, Customer Acquisition, Account Management, Enterprise Software, Cloud Computing, Webcasting, B2B, Demand Generation, New Business Development, Sales Operations, Management, Sales
Education
Indiana University Bloomington 1982 — 1986
BA, Telecommunications, Advertising
Lanyon March 2014 - Present
ACTIVE Network (Merged with Lanyon) July 2013 - Present
ON24 January 2011 - June 2013
Spinitar November 2005 - February 2011
RightNow Technologies January 2005 - December 2005
Aspect September 1999 - December 2004
Shur Sales August 1997 - September 1999
Skills
SaaS, Salesforce.com, CRM, Digital Signage, Virtual Environment, Enterprise..., Webinars, Video Conferencing, Direct Sales, Standardization, Solution Selling, Customer Acquisition, Account Management, Enterprise Software, Cloud Computing, Webcasting, B2B, Demand Generation, New Business Development, Sales Operations, Management, Sales
Education
Indiana University Bloomington 1982 — 1986
BA, Telecommunications, Advertising
Jason Tangen Jason Tangen's RightNow Technologies Experience January 2000 - March 2005
Job Sr. Director Strategic Accounts at [24]7
Industry Computer Software
Experience
[24]7 July 2015 - Present
Oracle October 2013 - July 2015
EasyStreet Online Services January 2012 - October 2012
Inlogik November 2008 - January 2010
Concur Technologies October 2006 - October 2008
RightNow Technologies January 2000 - March 2005
Skills
International Sales, New Business Development, Solution Selling, SaaS, Cloud Computing, Enterprise Software, Lead Generation, Account Management, Management, Sales, Leadership, Sales Operations, Contract Negotiation, Professional Services, Negotiation, Forecasting, Salesforce.com, Sales Process, CRM, Strategic Partnerships, B2B, Business Development, Product Management, Product Marketing, Direct Sales, Selling
Education
The University of Montana 1990 — 1997
BA
University of Vienna 1996 — 1996
Heidelberg University 1995 — 1995
[24]7 July 2015 - Present
Oracle October 2013 - July 2015
EasyStreet Online Services January 2012 - October 2012
Inlogik November 2008 - January 2010
Concur Technologies October 2006 - October 2008
RightNow Technologies January 2000 - March 2005
Skills
International Sales, New Business Development, Solution Selling, SaaS, Cloud Computing, Enterprise Software, Lead Generation, Account Management, Management, Sales, Leadership, Sales Operations, Contract Negotiation, Professional Services, Negotiation, Forecasting, Salesforce.com, Sales Process, CRM, Strategic Partnerships, B2B, Business Development, Product Management, Product Marketing, Direct Sales, Selling
Education
The University of Montana 1990 — 1997
BA
University of Vienna 1996 — 1996
Heidelberg University 1995 — 1995
Tonia Wall Tonia Wall's RightNow Technologies Experience October 2010 - January 2012
Job Marketing Project Manager, MBA, PMP, MCE
Industry Marketing and Advertising
Experience
Freelance May 2015 - Present
Elixiter December 2014 - May 2015
Invenias Limited July 2013 - February 2014
Oracle October 2012 - July 2013
Oracle March 2012 - October 2012
RightNow (Acquired by Oracle) January 2012 - March 2012
RightNow Technologies October 2010 - January 2012
RightNow Technologies July 2007 - October 2010
RightNow Technologies September 2005 - July 2007
RightNow Technologies September 2004 - September 2005
Skills
SaaS, Online Advertising, Demand Generation, Lead Generation, Marketing Automation, Analytics, Digital Marketing, Marketing Strategy, Strategy, Marketing Communications, Online Marketing, SEM, B2B Marketing, Direct Marketing, Strategic Planning, Event Management, E-commerce, Social Media Marketing, Multi-channel Marketing, Sales Enablement, CRM, Marketing Management, SEO, Web Marketing, Brand Awareness, Marketing, Strategic Partnerships, Product Marketing, Social Media, Field Marketing, Customer Acquisition, Management, Business Intelligence, Leadership, Web Analytics, Product Management, Marketo, RightNow, Email Marketing, Content Marketing, PPC, Enterprise Software, Cloud Computing, Solution Selling
Education
Keller Graduate School of Management
MBA, Marketing
DeVry University
Bachelor of Science (B.Sc.), Computer Information Systems
Freelance May 2015 - Present
Elixiter December 2014 - May 2015
Invenias Limited July 2013 - February 2014
Oracle October 2012 - July 2013
Oracle March 2012 - October 2012
RightNow (Acquired by Oracle) January 2012 - March 2012
RightNow Technologies October 2010 - January 2012
RightNow Technologies July 2007 - October 2010
RightNow Technologies September 2005 - July 2007
RightNow Technologies September 2004 - September 2005
Skills
SaaS, Online Advertising, Demand Generation, Lead Generation, Marketing Automation, Analytics, Digital Marketing, Marketing Strategy, Strategy, Marketing Communications, Online Marketing, SEM, B2B Marketing, Direct Marketing, Strategic Planning, Event Management, E-commerce, Social Media Marketing, Multi-channel Marketing, Sales Enablement, CRM, Marketing Management, SEO, Web Marketing, Brand Awareness, Marketing, Strategic Partnerships, Product Marketing, Social Media, Field Marketing, Customer Acquisition, Management, Business Intelligence, Leadership, Web Analytics, Product Management, Marketo, RightNow, Email Marketing, Content Marketing, PPC, Enterprise Software, Cloud Computing, Solution Selling
Education
Keller Graduate School of Management
MBA, Marketing
DeVry University
Bachelor of Science (B.Sc.), Computer Information Systems
Steve Holton's RightNow Technologies Experience December 1999 - November 2004
Job SVP, WW Sales & Customer Success at Good Technology
Industry Computer Software
Experience
Good Technology May 2015 - Present
Genesys January 2012 - April 2014
Webroot June 2008 - July 2011
Entrust April 2007 - June 2008
RightNow Technologies December 1999 - November 2004
Sanofi Pasteur October 1992 - December 1999
Skills
SaaS, Mobile Devices, Cloud Computing, Go-to-market Strategy, Leadership, Sales Process, Salesforce.com, Competitive Analysis, Strategic Partnerships, Lead Generation, Sales Management, Professional Services, Product Marketing, Cross-functional Team..., Start-ups, CRM, Account Management, Direct Sales
Education
Duke University - The Fuqua School of Business
Master of Business Administration (MBA)
California State University-Chico
Bachelor of Science (BS)
Southern Methodist University - Cox School of Business
Exec Education Certificate, Essentials of Finance and Accounting
Good Technology May 2015 - Present
Genesys January 2012 - April 2014
Webroot June 2008 - July 2011
Entrust April 2007 - June 2008
RightNow Technologies December 1999 - November 2004
Sanofi Pasteur October 1992 - December 1999
Skills
SaaS, Mobile Devices, Cloud Computing, Go-to-market Strategy, Leadership, Sales Process, Salesforce.com, Competitive Analysis, Strategic Partnerships, Lead Generation, Sales Management, Professional Services, Product Marketing, Cross-functional Team..., Start-ups, CRM, Account Management, Direct Sales
Education
Duke University - The Fuqua School of Business
Master of Business Administration (MBA)
California State University-Chico
Bachelor of Science (BS)
Southern Methodist University - Cox School of Business
Exec Education Certificate, Essentials of Finance and Accounting
Kristen Hamilton's RightNow Technologies Experience February 2009 - March 2012
Job Consultant, Workday HCM
Industry Computer Software
Experience
Appirio August 2015 - Present
Concur, an SAP company September 2014 - August 2015
Zynga March 2013 - August 2014
Oracle March 2012 - March 2013
RightNow Technologies February 2009 - March 2012
Anderson ZurMuehlen September 2007 - February 2009
Four Seasons Hotels and Resorts November 2006 - August 2007
Four Seasons Hotels and Resorts July 2006 - November 2006
Auburn Trail Apartments April 2005 - July 2006
PHD Hotels January 2006 - May 2006
Skills
HRIS, Benefits, Onboarding, Employee Relations, Hiring, Customer Service, Employee Engagement, Employee Surveys, RightNow, Talent Acquisition, Applicant Tracking..., HR Software, Oracle Fusion Middleware, Fusion, HCM Processes & Forms, global HCM, Oracle HR, Oracle Applications, Oracle E-Business Suite, Desktop Publishing, Recruiting, Internal Communications, Intranet, Microsoft Office, SharePoint, SaaS, Cloud Applications, Software Implementation, Business Process..., Integration, User Acceptance Testing, Regression Testing, Test Planning, Employee Benefits, Enterprise Software, Personnel Management, Human Resources, CRM, Business Process, Cloud Computing
Education
Auburn University 2004 — 2006
Bachelor of Science, Business Administration; Human Resource Management
Gainesville College 2002 — 2004
Associate of Arts, Business Administration
Appirio August 2015 - Present
Concur, an SAP company September 2014 - August 2015
Zynga March 2013 - August 2014
Oracle March 2012 - March 2013
RightNow Technologies February 2009 - March 2012
Anderson ZurMuehlen September 2007 - February 2009
Four Seasons Hotels and Resorts November 2006 - August 2007
Four Seasons Hotels and Resorts July 2006 - November 2006
Auburn Trail Apartments April 2005 - July 2006
PHD Hotels January 2006 - May 2006
Skills
HRIS, Benefits, Onboarding, Employee Relations, Hiring, Customer Service, Employee Engagement, Employee Surveys, RightNow, Talent Acquisition, Applicant Tracking..., HR Software, Oracle Fusion Middleware, Fusion, HCM Processes & Forms, global HCM, Oracle HR, Oracle Applications, Oracle E-Business Suite, Desktop Publishing, Recruiting, Internal Communications, Intranet, Microsoft Office, SharePoint, SaaS, Cloud Applications, Software Implementation, Business Process..., Integration, User Acceptance Testing, Regression Testing, Test Planning, Employee Benefits, Enterprise Software, Personnel Management, Human Resources, CRM, Business Process, Cloud Computing
Education
Auburn University 2004 — 2006
Bachelor of Science, Business Administration; Human Resource Management
Gainesville College 2002 — 2004
Associate of Arts, Business Administration
Eli S. Anselmi Eli S. Anselmi's RightNow Technologies Experience 2000 - 2004
Job Director of Education at Rovi Mobility
Industry Medical Devices
Experience
ROVI Mobility January 2015 - Present
EA Consulting November 2007 - Present
Convaid May 2012 - October 2014
Pride Mobility Products June 2011 - February 2012
Kids UP Inc January 2007 - October 2010
PrintingForLess.com 2005 - 2007
RightNow Technologies 2000 - 2004
American Medical Response 1995 - 2001
Skills
Product Development, Sales Operations, Medical Devices, Sales, Capital Equipment, Market Development, Product Management, New Business Development, Marketing, Product Launch, Account Management, Sales Force Development, Business Development, Contract Negotiation, Business Strategy, CRM, Business Planning, Sales Presentations, International Sales, Trade Shows, Sales Management, Healthcare, Team Building, Orthopedic, Cold Calling, Direct Sales, Hospitals, Strategic Planning, Medical Sales, Selling, Market Planning, Managed Care, Medical Equipment, Capital Equipment Sales, Healthcare Industry, Strategy, Disposables, Management, Operating Room, Cross-functional Team..., Product Marketing, Sales Process, Surgeons, Cardiology, Spine, Surgical Instruments, FDA, Hardware Diagnostics, Pharmaceutical Sales, Selling Skills
Education
Montana State University-Bozeman 1987 — 1990
Microbiology, Professional Microbiology
California State University-Long Beach 1985 — 1987
Microbiology
ROVI Mobility January 2015 - Present
EA Consulting November 2007 - Present
Convaid May 2012 - October 2014
Pride Mobility Products June 2011 - February 2012
Kids UP Inc January 2007 - October 2010
PrintingForLess.com 2005 - 2007
RightNow Technologies 2000 - 2004
American Medical Response 1995 - 2001
Skills
Product Development, Sales Operations, Medical Devices, Sales, Capital Equipment, Market Development, Product Management, New Business Development, Marketing, Product Launch, Account Management, Sales Force Development, Business Development, Contract Negotiation, Business Strategy, CRM, Business Planning, Sales Presentations, International Sales, Trade Shows, Sales Management, Healthcare, Team Building, Orthopedic, Cold Calling, Direct Sales, Hospitals, Strategic Planning, Medical Sales, Selling, Market Planning, Managed Care, Medical Equipment, Capital Equipment Sales, Healthcare Industry, Strategy, Disposables, Management, Operating Room, Cross-functional Team..., Product Marketing, Sales Process, Surgeons, Cardiology, Spine, Surgical Instruments, FDA, Hardware Diagnostics, Pharmaceutical Sales, Selling Skills
Education
Montana State University-Bozeman 1987 — 1990
Microbiology, Professional Microbiology
California State University-Long Beach 1985 — 1987
Microbiology
Angella King Angella King's RightNow Technologies Experience August 1999 - August 2000
Job Executive MS Sales Specialist at Novartis
Industry Pharmaceuticals
Experience
Novartis November 2012 - Present
Novartis December 2008 - November 2012
Novartis Pharmaceuticals - Ophthalmics Division April 2006 - November 2008
Bausch & Lomb 2004 - 2006
Novartis August 2002 - January 2004
Celltech Pharmaceuticals July 2001 - July 2002
RightNow Technologies August 1999 - August 2000
Skills
Pharmaceutical Sales, Selling, Sales, Marketing, Pharmaceutical Industry, Cardiology, Sales Effectiveness, Neurology, Hospital Sales, Ophthalmology, Market Access, Product Launch, Medical Devices, Biotechnology, Dermatology, Managed Care, Oncology, Gastroenterology, Rheumatology, Buy & Bill, Endocrinology
Education
Montana State University-Bozeman 1997 — 2001
BS, Marketing, Management
Gemological Institute of America 1997 — 1998
GG, Diamonds and Precious Stones
University of Wyoming 1995 — 1997
Business
Novartis November 2012 - Present
Novartis December 2008 - November 2012
Novartis Pharmaceuticals - Ophthalmics Division April 2006 - November 2008
Bausch & Lomb 2004 - 2006
Novartis August 2002 - January 2004
Celltech Pharmaceuticals July 2001 - July 2002
RightNow Technologies August 1999 - August 2000
Skills
Pharmaceutical Sales, Selling, Sales, Marketing, Pharmaceutical Industry, Cardiology, Sales Effectiveness, Neurology, Hospital Sales, Ophthalmology, Market Access, Product Launch, Medical Devices, Biotechnology, Dermatology, Managed Care, Oncology, Gastroenterology, Rheumatology, Buy & Bill, Endocrinology
Education
Montana State University-Bozeman 1997 — 2001
BS, Marketing, Management
Gemological Institute of America 1997 — 1998
GG, Diamonds and Precious Stones
University of Wyoming 1995 — 1997
Business
Robb Perk Robb Perk's RightNow Technologies Experience January 2010 - January 2012
Job
Industry Computer Software
Experience
Oracle June 2014 - Present
Oracle January 2012 - May 2014
Oracle January 2012 - October 2012
RightNow Technologies January 2010 - January 2012
ClickFox June 2008 - April 2009
NICE Systems January 2007 - March 2008
NICE Systems January 2001 - December 2006
NICE Systems January 1998 - December 2000
NICE Systems April 1997 - December 1998
US Air Force November 1986 - November 1996
Skills
Client Success, Best-Practices, Consultative Analysis, Analysis, Client, Best Practices, Program Management, Enterprise Software, Strategy, SaaS, CRM, Vendor Management, Leadership, Product Management, Business Development, Account Management, Customer Experience, Team Leadership, Management, Professional Services, Business Analysis, Call Centers, Team Management, Training
Education
University of Maryland Baltimore 1993 — 1996
BA, English Studies
Community College of the Air Force 1992 — 1993
AA, Personnel Administration
Oracle June 2014 - Present
Oracle January 2012 - May 2014
Oracle January 2012 - October 2012
RightNow Technologies January 2010 - January 2012
ClickFox June 2008 - April 2009
NICE Systems January 2007 - March 2008
NICE Systems January 2001 - December 2006
NICE Systems January 1998 - December 2000
NICE Systems April 1997 - December 1998
US Air Force November 1986 - November 1996
Skills
Client Success, Best-Practices, Consultative Analysis, Analysis, Client, Best Practices, Program Management, Enterprise Software, Strategy, SaaS, CRM, Vendor Management, Leadership, Product Management, Business Development, Account Management, Customer Experience, Team Leadership, Management, Professional Services, Business Analysis, Call Centers, Team Management, Training
Education
University of Maryland Baltimore 1993 — 1996
BA, English Studies
Community College of the Air Force 1992 — 1993
AA, Personnel Administration
Ryszard Antonczyk Ryszard Antonczyk's RightNow Technologies Experience October 2010 - February 2012
Job Accomplished Software Developer and Manager, Team Leader, Project Manager, Trainer, Facilitator and Consultant
Industry Computer Software
Experience
Karl Storz Imaging August 2014 - Present
CygNet Software (a Weatherford International Company; www.weatherford.com) March 2013 - March 2014
Oracle March 2012 - February 2013
Yellowstone Club December 2008 - April 2012
RightNow Technologies October 2010 - February 2012
RightNow December 2007 - October 2010
Boston Mills/Brandywine Ski Resort December 1994 - March 2008
Deer Valley Resort March 2002 - April 2007
Virtual Hold Technology 2001 - 2007
Complient 2000 - 2001
Skills
Software Development, XML, Scrum, Web Services, Software Design, SQL, Testing, Software Engineering, Visual Studio, Java, C#, .NET, UML, Software Project..., SOAP, JavaScript, Customer Service, TCP/IP, CVS, Test Automation, Application Development, SaaS, Team Management, Agile Project Management, C/C++ STL, API, Problem Solving, Product Management, Distributed Team..., Team Leadership, Web Development, Crystal Reports, Algorithms, Architectural Patterns, CRM software, Linux, Online Communities, OOAD, MS Project, Enterprise Architecture, HTML + CSS, CTI, Customer Experience, VBScript, Mentoring, Training & Development, Instructing, Qt, Embedded Systems, Medical Imaging
Education
Politechnika Gdańska 1979 — 1980
MS CS, Computer Science
Politechnika Gdańska 1975 — 1979
Bachelor of Science, EE, Electronics, Minor: Electrical Engineering, Computer Science
The University of Akron 2005 — 2005
Certificate of Completion, Workforce Development and Continuing Education
IV Liceum Ogolnoksztalcace 1971 — 1975
"Maturity Diploma", Math-Physics profile class
Karl Storz Imaging August 2014 - Present
CygNet Software (a Weatherford International Company; www.weatherford.com) March 2013 - March 2014
Oracle March 2012 - February 2013
Yellowstone Club December 2008 - April 2012
RightNow Technologies October 2010 - February 2012
RightNow December 2007 - October 2010
Boston Mills/Brandywine Ski Resort December 1994 - March 2008
Deer Valley Resort March 2002 - April 2007
Virtual Hold Technology 2001 - 2007
Complient 2000 - 2001
Skills
Software Development, XML, Scrum, Web Services, Software Design, SQL, Testing, Software Engineering, Visual Studio, Java, C#, .NET, UML, Software Project..., SOAP, JavaScript, Customer Service, TCP/IP, CVS, Test Automation, Application Development, SaaS, Team Management, Agile Project Management, C/C++ STL, API, Problem Solving, Product Management, Distributed Team..., Team Leadership, Web Development, Crystal Reports, Algorithms, Architectural Patterns, CRM software, Linux, Online Communities, OOAD, MS Project, Enterprise Architecture, HTML + CSS, CTI, Customer Experience, VBScript, Mentoring, Training & Development, Instructing, Qt, Embedded Systems, Medical Imaging
Education
Politechnika Gdańska 1979 — 1980
MS CS, Computer Science
Politechnika Gdańska 1975 — 1979
Bachelor of Science, EE, Electronics, Minor: Electrical Engineering, Computer Science
The University of Akron 2005 — 2005
Certificate of Completion, Workforce Development and Continuing Education
IV Liceum Ogolnoksztalcace 1971 — 1975
"Maturity Diploma", Math-Physics profile class
Marty Ostermiller Marty Ostermiller's RightNow Technologies Experience January 2008 - February 2012
Job Chief Financial Officer at HireVue
Industry Computer Software
Experience
HireVue December 2014 - Present
Balihoo May 2012 - December 2014
Oracle March 2012 - April 2012
RightNow Technologies January 2008 - February 2012
EventPoint January 2007 - December 2007
BanX, Inc. August 2002 - October 2006
Montana State University 2006 - 2006
Butterfield & Robinson May 1998 - May 2001
Skills
SaaS, Leadership, Business Object, Microsoft Excel, Management, Finance, Strategy, Start-ups, Channel Partners, InfoPath, Enterprise Software, Cloud Computing, Analytics, CRM, Forecasting, International Business, Sales Operations, Strategic Planning, Strategic Partnerships, Business Development
Education
Thunderbird School of Global Management 2001 — 2002
MBA, Management w/ Finance Emphasis
Institute of Management Accountants 2009 — 2010
CMA, Certified Management Accountant
Montana State University-Bozeman 1993 — 1997
BS, Business Marketing and French Modern Languages
Université de Savoie 1995 — 1996
HireVue December 2014 - Present
Balihoo May 2012 - December 2014
Oracle March 2012 - April 2012
RightNow Technologies January 2008 - February 2012
EventPoint January 2007 - December 2007
BanX, Inc. August 2002 - October 2006
Montana State University 2006 - 2006
Butterfield & Robinson May 1998 - May 2001
Skills
SaaS, Leadership, Business Object, Microsoft Excel, Management, Finance, Strategy, Start-ups, Channel Partners, InfoPath, Enterprise Software, Cloud Computing, Analytics, CRM, Forecasting, International Business, Sales Operations, Strategic Planning, Strategic Partnerships, Business Development
Education
Thunderbird School of Global Management 2001 — 2002
MBA, Management w/ Finance Emphasis
Institute of Management Accountants 2009 — 2010
CMA, Certified Management Accountant
Montana State University-Bozeman 1993 — 1997
BS, Business Marketing and French Modern Languages
Université de Savoie 1995 — 1996
Kenny Tietz Kenny Tietz's RightNow Technologies Experience January 2011 - March 2012
Job Principal Product Manager, Analytics at Oracle
Industry Computer Software
Experience
Oracle October 2013 - Present
Oracle March 2012 - October 2013
RightNow Technologies January 2011 - March 2012
RightNow Technologies June 2009 - January 2011
RightNow Technologies April 2006 - June 2009
Managed Business Solutions August 2000 - April 2006
Skills
Cloud Computing, Software Project..., SQL, SaaS, Databases, Management, Leadership, Enterprise Software, Linux, Oracle, Team Management, MySQL, Windows, Unix, Software Development, Business Intelligence, Requirements Analysis, Windows XP, XP, Operations Management, RightNow, Oracle Cloud Service, Cross-functional Team..., Software Documentation, Testing, Scrum, Analytics, Project Management, Product Management, Team Leadership, Troubleshooting, CRM, Customer Experience, Analysis, Business Analysis, Program Management, Business Process..., Project Planning, Integration, Agile Methodologies, Strategy, Business Process
Education
Colorado State University 1993 — 1999
Bachelor of Science, Chemical Engineering
Oracle October 2013 - Present
Oracle March 2012 - October 2013
RightNow Technologies January 2011 - March 2012
RightNow Technologies June 2009 - January 2011
RightNow Technologies April 2006 - June 2009
Managed Business Solutions August 2000 - April 2006
Skills
Cloud Computing, Software Project..., SQL, SaaS, Databases, Management, Leadership, Enterprise Software, Linux, Oracle, Team Management, MySQL, Windows, Unix, Software Development, Business Intelligence, Requirements Analysis, Windows XP, XP, Operations Management, RightNow, Oracle Cloud Service, Cross-functional Team..., Software Documentation, Testing, Scrum, Analytics, Project Management, Product Management, Team Leadership, Troubleshooting, CRM, Customer Experience, Analysis, Business Analysis, Program Management, Business Process..., Project Planning, Integration, Agile Methodologies, Strategy, Business Process
Education
Colorado State University 1993 — 1999
Bachelor of Science, Chemical Engineering
Thomas Woodham Thomas Woodham's RightNow Technologies Experience June 2010 - February 2012
Job Senior Software Engineer at Invincea
Industry Information Services
Experience
Invincea June 2014 - Present
Oracle March 2012 - May 2014
RightNow Technologies June 2010 - February 2012
The Greenville News December 2006 - June 2010
Lowe's Companies, Inc June 2006 - December 2006
The Augusta Chronicle August 2005 - July 2006
Saint Mark UMC June 2003 - July 2005
The Greenville News October 2002 - June 2003
The Greenville News April 2002 - October 2002
The Greenville News July 2001 - April 2002
Skills
Project Management, Business Intelligence, Systems Analysis, Web Application Design, PHP, MySQL, HTML, SEO, Digital Media, JavaScript, Web Applications, XML, Python, Web Development, Cloud Computing, SQL, Enterprise Software, SaaS
Education
Furman University 1996 — 2000
Computer Science-Mathematics, Computer Science, Mathematics
Invincea June 2014 - Present
Oracle March 2012 - May 2014
RightNow Technologies June 2010 - February 2012
The Greenville News December 2006 - June 2010
Lowe's Companies, Inc June 2006 - December 2006
The Augusta Chronicle August 2005 - July 2006
Saint Mark UMC June 2003 - July 2005
The Greenville News October 2002 - June 2003
The Greenville News April 2002 - October 2002
The Greenville News July 2001 - April 2002
Skills
Project Management, Business Intelligence, Systems Analysis, Web Application Design, PHP, MySQL, HTML, SEO, Digital Media, JavaScript, Web Applications, XML, Python, Web Development, Cloud Computing, SQL, Enterprise Software, SaaS
Education
Furman University 1996 — 2000
Computer Science-Mathematics, Computer Science, Mathematics
Duane Manbeck's RightNow Technologies Experience June 2004 - September 2006
Job Lead Sales Engineer at salesforce.com (Salesforce certified administrator and developer
Industry Computer Software
Experience
salesforce.com June 2014 - Present
DGU Insurance Associates March 2009 - May 2014
SAP September 2006 - March 2009
RightNow Technologies June 2004 - September 2006
Synygy August 2002 - June 2004
NightFire Software June 2001 - March 2002
clarify November 1997 - June 2001
Ascent Logic Corp 1991 - 1998
Skills
Sales, SaaS, Cloud Computing, Pre-sales, Sales Engineering, Professional Services, Business Analysis, Enterprise Software, Unix, Enterprise Architecture, CRM, Microsoft SQL Server, Business Development, Business Intelligence, Business Process..., Telecommunications, Business Process, Reporting & Analysis, Business Strategy
Education
Shippensburg University of Pennsylvania 1981 — 1983
Computer Science, Computers
James Madison University 1978 — 1981
Computer Science, Computer
salesforce.com June 2014 - Present
DGU Insurance Associates March 2009 - May 2014
SAP September 2006 - March 2009
RightNow Technologies June 2004 - September 2006
Synygy August 2002 - June 2004
NightFire Software June 2001 - March 2002
clarify November 1997 - June 2001
Ascent Logic Corp 1991 - 1998
Skills
Sales, SaaS, Cloud Computing, Pre-sales, Sales Engineering, Professional Services, Business Analysis, Enterprise Software, Unix, Enterprise Architecture, CRM, Microsoft SQL Server, Business Development, Business Intelligence, Business Process..., Telecommunications, Business Process, Reporting & Analysis, Business Strategy
Education
Shippensburg University of Pennsylvania 1981 — 1983
Computer Science, Computers
James Madison University 1978 — 1981
Computer Science, Computer
Charles Cathcart Charles Cathcart's RightNow Technologies Experience May 2002 - September 2006
Job Director of Business Development at Koneka Document Engineering Experts
Industry Computer Software
Experience
Koneka - Document Engineering Experts July 2015 - Present
Z Option Inc. March 2009 - June 2015
IBM October 2006 - December 2008
Rightnow Technologies May 2002 - September 2006
Astea 2001 - 2002
ServicePlus Corporation 1999 - 2001
ServicePlus 1995 - 1999
Skills
Enterprise Software, SaaS, Cloud Computing, Solution Selling, Professional Services, Team Leadership, Sales Management, Selling, Sales, Management, CRM, Business Development, Lead Generation, Sales Process, Pre-sales, Software Industry, Direct Sales, Account Management, Marketing, Business Intelligence, Salesforce.com, Go-to-market Strategy, Sales Enablement, Strategic Partnerships, Business Alliances, Demand Generation, Partner Management, Sales Operations, Complex Sales, Product Marketing, Product Management, Managed Services, Channel Partners, B2B, Enterprise Content..., Strategy, Multi-channel Marketing, Data Center
Education
Carleton University 1984 — 1987
BA
The American School London 1980 — 1985
Ithaca College 1983 — 1984
Koneka - Document Engineering Experts July 2015 - Present
Z Option Inc. March 2009 - June 2015
IBM October 2006 - December 2008
Rightnow Technologies May 2002 - September 2006
Astea 2001 - 2002
ServicePlus Corporation 1999 - 2001
ServicePlus 1995 - 1999
Skills
Enterprise Software, SaaS, Cloud Computing, Solution Selling, Professional Services, Team Leadership, Sales Management, Selling, Sales, Management, CRM, Business Development, Lead Generation, Sales Process, Pre-sales, Software Industry, Direct Sales, Account Management, Marketing, Business Intelligence, Salesforce.com, Go-to-market Strategy, Sales Enablement, Strategic Partnerships, Business Alliances, Demand Generation, Partner Management, Sales Operations, Complex Sales, Product Marketing, Product Management, Managed Services, Channel Partners, B2B, Enterprise Content..., Strategy, Multi-channel Marketing, Data Center
Education
Carleton University 1984 — 1987
BA
The American School London 1980 — 1985
Ithaca College 1983 — 1984
Bradley McKeon's RightNow Technologies Experience January 2005 - December 2006
Job Publisher/Brand/Agency Sales at Flite
Industry Computer Software
Experience
Flite May 2012 - Present
Quova (Acquired by Neustar) April 2009 - April 2012
Efficient Frontier (Acquired by Adobe) August 2007 - March 2009
WebTrends December 2006 - August 2007
RightNow Technologies January 2005 - December 2006
Amdocs ClarifyCRM 2000 - 2004
Oracle Corporation 1997 - 2000
Skills
Web Analytics, Search, Channel, Customer Experience, Optimization, Integrated Marketing, Enterprise Software, Analytics, Marketing, Integration, CRM, Strategy, Display Advertising, Online Advertising, SaaS, Account Management, Google Calendar, Management, Advertising, Start-ups, Sales, Business Development
Education
California Polytechnic State University-San Luis Obispo 1993 — 1996
Bachelor of Science (BS), Business Administration
Carlmont High School 1988 — 1991
Flite May 2012 - Present
Quova (Acquired by Neustar) April 2009 - April 2012
Efficient Frontier (Acquired by Adobe) August 2007 - March 2009
WebTrends December 2006 - August 2007
RightNow Technologies January 2005 - December 2006
Amdocs ClarifyCRM 2000 - 2004
Oracle Corporation 1997 - 2000
Skills
Web Analytics, Search, Channel, Customer Experience, Optimization, Integrated Marketing, Enterprise Software, Analytics, Marketing, Integration, CRM, Strategy, Display Advertising, Online Advertising, SaaS, Account Management, Google Calendar, Management, Advertising, Start-ups, Sales, Business Development
Education
California Polytechnic State University-San Luis Obispo 1993 — 1996
Bachelor of Science (BS), Business Administration
Carlmont High School 1988 — 1991
Kimleen Emery Kimleen Emery's RightNow Technologies Experience October 2011 - February 2012
Job ....
Industry Retail
Experience
Walmart March 2010 - Present
RightNow Technologies October 2011 - February 2012
Glass Doctor February 2010 - April 2010
CELLective Dx October 2008 - May 2009
Edison Pharmaceuticals November 2007 - July 2008
Millipore Corporation (fka Serologicals Corporation) November 2004 - June 2007
Celliance Corporation (a division of Serologicals) November 2004 - June 2007
Millipore 2007 - 2007
Advanced Micro Devices April 2004 - November 2004
Amersham Biosciences 2000 - 2004
Skills
Research, PowerPoint, Microsoft Excel, Administrative..., System Administration, Customer Service, Public Speaking, Microsoft Office, Management, Training, Team Building, Lifesciences, Microsoft Word, Marketing, Time Management, Negotiation, Cross-functional Team...
Education
San Jose State University 2007 — 2008
Physical Anthropology
De Anza College 2003 — 2006
General Ed
Del Mar High School 1970 — 1973
Diploma, General Ed
Walmart March 2010 - Present
RightNow Technologies October 2011 - February 2012
Glass Doctor February 2010 - April 2010
CELLective Dx October 2008 - May 2009
Edison Pharmaceuticals November 2007 - July 2008
Millipore Corporation (fka Serologicals Corporation) November 2004 - June 2007
Celliance Corporation (a division of Serologicals) November 2004 - June 2007
Millipore 2007 - 2007
Advanced Micro Devices April 2004 - November 2004
Amersham Biosciences 2000 - 2004
Skills
Research, PowerPoint, Microsoft Excel, Administrative..., System Administration, Customer Service, Public Speaking, Microsoft Office, Management, Training, Team Building, Lifesciences, Microsoft Word, Marketing, Time Management, Negotiation, Cross-functional Team...
Education
San Jose State University 2007 — 2008
Physical Anthropology
De Anza College 2003 — 2006
General Ed
Del Mar High School 1970 — 1973
Diploma, General Ed
Maleesha Kovnesky's RightNow Technologies Experience April 2009 - May 2012
Job
Industry Information Technology and Services
Experience
Planet Technologies May 2012 - Present
Oracle October 2011 - May 2012
RightNow Technologies April 2009 - May 2012
RightNow Technologies March 2008 - October 2011
Booz Allen Hamilton 2000 - March 2008
USMC 1996 - 2000
Skills
Software Implementation, SDLC, Requirements Analysis, Knowledge Management, SaaS, CMMI, Professional Services, Software Project..., Cloud Computing, Agile, Integration, Technical Writing, Visio, Process Engineering, XML, Customer Experience, Process Development, SQL, ITIL, C#, Process Improvement, HTML, Documentation, MySQL, Agile Methodologies, Software Development, Program Management, Enterprise Architecture, .NET, SharePoint, Software Design, Scrum, IT Strategy, CRM, Microsoft SQL Server, Solution Architecture, Business Intelligence, Enterprise Software, Software Documentation, Process Simulation
Education
Strayer University (DC) 1999 — 2003
Bachelors, Computer Information Systems
Campbell University 1997 — 1999
Bachelor of Science, Computer and Information Sciences and Support Services
Planet Technologies May 2012 - Present
Oracle October 2011 - May 2012
RightNow Technologies April 2009 - May 2012
RightNow Technologies March 2008 - October 2011
Booz Allen Hamilton 2000 - March 2008
USMC 1996 - 2000
Skills
Software Implementation, SDLC, Requirements Analysis, Knowledge Management, SaaS, CMMI, Professional Services, Software Project..., Cloud Computing, Agile, Integration, Technical Writing, Visio, Process Engineering, XML, Customer Experience, Process Development, SQL, ITIL, C#, Process Improvement, HTML, Documentation, MySQL, Agile Methodologies, Software Development, Program Management, Enterprise Architecture, .NET, SharePoint, Software Design, Scrum, IT Strategy, CRM, Microsoft SQL Server, Solution Architecture, Business Intelligence, Enterprise Software, Software Documentation, Process Simulation
Education
Strayer University (DC) 1999 — 2003
Bachelors, Computer Information Systems
Campbell University 1997 — 1999
Bachelor of Science, Computer and Information Sciences and Support Services
Jean Piette's RightNow Technologies Experience September 2005 - April 2012
Job Strategic Partner Account Manager at Salesforce
Industry Computer Software
Experience
Salesforce January 2015 - Present
Salesforce April 2012 - January 2015
RightNow Technologies September 2005 - April 2012
PremierGuide 2004 - 2005
Switchboard, Inc January 2001 - January 2004
Verizon Superpages January 1999 - January 2001
Verizon Superpages January 1997 - January 1999
Skills
SaaS, Enterprise Software, Strategic Partnerships, Solution Selling, CRM, Cloud Computing, Channel Sales, Direct Sales, Selling, Sales, Online Advertising, Sales Operations, Account Management, Product Management, Professional Services, Customer Retention, Management, Go-to-market Strategy, Salesforce.com, Lead Generation
Education
Anna Maria College
Master, Business Administration
Bentley University
BS, Business Communications
Salesforce January 2015 - Present
Salesforce April 2012 - January 2015
RightNow Technologies September 2005 - April 2012
PremierGuide 2004 - 2005
Switchboard, Inc January 2001 - January 2004
Verizon Superpages January 1999 - January 2001
Verizon Superpages January 1997 - January 1999
Skills
SaaS, Enterprise Software, Strategic Partnerships, Solution Selling, CRM, Cloud Computing, Channel Sales, Direct Sales, Selling, Sales, Online Advertising, Sales Operations, Account Management, Product Management, Professional Services, Customer Retention, Management, Go-to-market Strategy, Salesforce.com, Lead Generation
Education
Anna Maria College
Master, Business Administration
Bentley University
BS, Business Communications
Krassi Genov Krassi Genov's RightNow Technologies Experience June 2007 - September 2011
Job Senior Director Product Marketing at MicroStrategy
Industry Computer Software
Experience
MicroStrategy September 2015 - Present
Clarabridge July 2014 - September 2015
Pegasystems September 2011 - July 2014
RightNow Technologies June 2007 - September 2011
Intelsat Ltd March 2005 - July 2007
Lafarge North America 2004 - 2005
Software AG May 2003 - March 2004
NTT Verio September 1996 - February 2002
Skills
Product Marketing, Competitive Intelligence, Competitive Strategy, Market Research, Knowledge Management, Go-to-market Strategy, Cloud Computing, Strategy Development, SaaS, Marketing Strategy, Business Intelligence, Market Intelligence, Strategy, Business Strategy, Competitive Analysis, Product Management, CRM, Enterprise Software, Professional Services, Business Process..., Cloud Applications, Sales Enablement, Business Development, Strategic Partnerships, Program Management, Mobile Devices, Product Launch, Integrated Marketing, B2B, Management, Start-ups, Thought Leadership, Cross-functional Team..., Market Analysis, Demand Generation, Leadership, Segmentation, Business Alliances, Integration, Lead Generation, Product Development, Telecommunications, Analytics, Multi-channel Marketing, Marketing, Marketing Automation, Salesforce.com, Messaging, Solution Selling, Positioning
Education
University of Maryland - Robert H. Smith School of Business 2000 — 2002
MBA, Marketing, International Business and Technology
American University 1994 — 1996
BA, Public Relations
Sofia University St. Kliment Ohridski 1989 — 1994
MA, Hungarian Studies and Literature
MicroStrategy September 2015 - Present
Clarabridge July 2014 - September 2015
Pegasystems September 2011 - July 2014
RightNow Technologies June 2007 - September 2011
Intelsat Ltd March 2005 - July 2007
Lafarge North America 2004 - 2005
Software AG May 2003 - March 2004
NTT Verio September 1996 - February 2002
Skills
Product Marketing, Competitive Intelligence, Competitive Strategy, Market Research, Knowledge Management, Go-to-market Strategy, Cloud Computing, Strategy Development, SaaS, Marketing Strategy, Business Intelligence, Market Intelligence, Strategy, Business Strategy, Competitive Analysis, Product Management, CRM, Enterprise Software, Professional Services, Business Process..., Cloud Applications, Sales Enablement, Business Development, Strategic Partnerships, Program Management, Mobile Devices, Product Launch, Integrated Marketing, B2B, Management, Start-ups, Thought Leadership, Cross-functional Team..., Market Analysis, Demand Generation, Leadership, Segmentation, Business Alliances, Integration, Lead Generation, Product Development, Telecommunications, Analytics, Multi-channel Marketing, Marketing, Marketing Automation, Salesforce.com, Messaging, Solution Selling, Positioning
Education
University of Maryland - Robert H. Smith School of Business 2000 — 2002
MBA, Marketing, International Business and Technology
American University 1994 — 1996
BA, Public Relations
Sofia University St. Kliment Ohridski 1989 — 1994
MA, Hungarian Studies and Literature
Leslie Gilbreth Leslie Gilbreth's RightNow Technologies Experience September 2000 - September 2001
Job Business Development
Industry Events Services
Experience
Rodan + Fields Dermatologists March 2012 - Present
A Meeting By Design October 2010 - October 2012
RightNow Technologies September 2000 - September 2001
Royal Canin January 1994 - June 1999
Animal Supply Company June 1992 - December 1993
American Heart Association July 1990 - September 1991
Education
Gonzaga University 1984 — 1989
B.A., Public Relations & French Literature
Institut catholique de Paris 1986 — 1987
French Studies
Université Laval 1985 — 1985
French Studies, Diplome
Bozeman Sr. High
Rodan + Fields Dermatologists March 2012 - Present
A Meeting By Design October 2010 - October 2012
RightNow Technologies September 2000 - September 2001
Royal Canin January 1994 - June 1999
Animal Supply Company June 1992 - December 1993
American Heart Association July 1990 - September 1991
Education
Gonzaga University 1984 — 1989
B.A., Public Relations & French Literature
Institut catholique de Paris 1986 — 1987
French Studies
Université Laval 1985 — 1985
French Studies, Diplome
Bozeman Sr. High
Staci Bloomberg Staci Bloomberg's RightNow Technologies Experience July 2009 - August 2011
Job Human Resources Generalist at Missoula Aging Services
Industry Human Resources
Experience
Missoula Aging Services October 2012 - Present
Staci L. Bloomberg, Human Resource Consulting May 2012 - Present
Personnel Plus! Consulting Services August 2011 - May 2012
RightNow Technologies July 2009 - August 2011
Staci L. Bloomberg, Human Resource Consulting December 2008 - June 2009
St. Patrick Hospital November 2001 - June 2009
Solove Law Office January 1996 - October 2001
Skills
Employee Relations, Performance Management, Recruiting, Management, Administration, HR Policies, Staff Development, Employee Training, Training, Leadership, Policy, Labor Relations, Grievances, Personnel Management, College Recruiting, Talent Management, Strategic Planning, Talent Acquisition, Employment Law, Onboarding, Interviews, Corporate Culture, Workplace Investigations, Grievance Resolution, Workplace Safety, Employee Benefits, Employee Engagement, Compliance, Change Management, Training & Development, Leave Management, Human Resources
Education
The Ohio State University Moritz College of Law 1998 — 2001
JD, Law
Indiana University Bloomington 1991 — 1995
BS, SPEA
Missoula Aging Services October 2012 - Present
Staci L. Bloomberg, Human Resource Consulting May 2012 - Present
Personnel Plus! Consulting Services August 2011 - May 2012
RightNow Technologies July 2009 - August 2011
Staci L. Bloomberg, Human Resource Consulting December 2008 - June 2009
St. Patrick Hospital November 2001 - June 2009
Solove Law Office January 1996 - October 2001
Skills
Employee Relations, Performance Management, Recruiting, Management, Administration, HR Policies, Staff Development, Employee Training, Training, Leadership, Policy, Labor Relations, Grievances, Personnel Management, College Recruiting, Talent Management, Strategic Planning, Talent Acquisition, Employment Law, Onboarding, Interviews, Corporate Culture, Workplace Investigations, Grievance Resolution, Workplace Safety, Employee Benefits, Employee Engagement, Compliance, Change Management, Training & Development, Leave Management, Human Resources
Education
The Ohio State University Moritz College of Law 1998 — 2001
JD, Law
Indiana University Bloomington 1991 — 1995
BS, SPEA
Brent Ludwig Brent Ludwig's RightNow Technologies Experience July 2007 - November 2010
Job
Industry Information Technology and Services
Experience
Zendesk February 2014 - Present
Salesforce.com November 2010 - January 2014
RightNow Technologies July 2007 - November 2010
RightNow Technologies December 2005 - June 2007
Motorola Solutions February 2000 - December 2005
RightNow September 1998 - January 2000
Skills
Salesforce.com, Cloud Computing, SaaS, Customer Experience, Knowledge Management, Contact Centers, Customer Service, CSAT, Cloud Applications, CTI, ACD, IVR, Chat, Email Strategy, Intelligent Agents, CRM, Project Management, Enterprise Software, Go-to-market Strategy, Strategy, Program Management, Consulting, Leadership, Management, Professional Services, Business Intelligence
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2002 — 2005
MBA
Montana State University 1996 — 2000
BA
Zendesk February 2014 - Present
Salesforce.com November 2010 - January 2014
RightNow Technologies July 2007 - November 2010
RightNow Technologies December 2005 - June 2007
Motorola Solutions February 2000 - December 2005
RightNow September 1998 - January 2000
Skills
Salesforce.com, Cloud Computing, SaaS, Customer Experience, Knowledge Management, Contact Centers, Customer Service, CSAT, Cloud Applications, CTI, ACD, IVR, Chat, Email Strategy, Intelligent Agents, CRM, Project Management, Enterprise Software, Go-to-market Strategy, Strategy, Program Management, Consulting, Leadership, Management, Professional Services, Business Intelligence
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2002 — 2005
MBA
Montana State University 1996 — 2000
BA
Erica Leep Anderson Erica Leep Anderson's RightNow Technologies Experience January 2008 - December 2009
Job
Industry Computer Software
Experience
Oracle July 2014 - Present
Twin Technologies, Inc. January 2014 - May 2014
Twin Technologies March 2013 - December 2013
Oracle March 2012 - February 2013
RightNow January 2010 - February 2012
NJAnders March 2011 - September 2011
Cancer Support Community Montana February 2010 - February 2011
RightNow Technologies January 2008 - December 2009
RightNow Technologies December 2006 - December 2007
RightNow Technologies December 2005 - December 2006
Skills
Online User Experience, Marketing Communications, Editing, Software Project..., Agile Project Management, Scrum, Online Community..., Community Building, Community Development, User Groups, Customer Engagement, Proofreading, Web Project Management, Web 2.0, Social Media, Writing Skills, Digital Marketing, User Experience, Community Management, Customer Experience, CRM, Lead Generation, Online Marketing, SaaS, Enterprise Software, SEO, Management, Integration, Project Management, WordPress, Business Process, Databases, Analytics, Content Strategy, Product Management
Education
Calvin College 2001 — 2005
Business-Communications
Oracle July 2014 - Present
Twin Technologies, Inc. January 2014 - May 2014
Twin Technologies March 2013 - December 2013
Oracle March 2012 - February 2013
RightNow January 2010 - February 2012
NJAnders March 2011 - September 2011
Cancer Support Community Montana February 2010 - February 2011
RightNow Technologies January 2008 - December 2009
RightNow Technologies December 2006 - December 2007
RightNow Technologies December 2005 - December 2006
Skills
Online User Experience, Marketing Communications, Editing, Software Project..., Agile Project Management, Scrum, Online Community..., Community Building, Community Development, User Groups, Customer Engagement, Proofreading, Web Project Management, Web 2.0, Social Media, Writing Skills, Digital Marketing, User Experience, Community Management, Customer Experience, CRM, Lead Generation, Online Marketing, SaaS, Enterprise Software, SEO, Management, Integration, Project Management, WordPress, Business Process, Databases, Analytics, Content Strategy, Product Management
Education
Calvin College 2001 — 2005
Business-Communications
Dennis Finn's RightNow Technologies Experience July 2003 - August 2011
Job Solutions Architect at Oracle
Industry Computer Software
Experience
Oracle August 2011 - Present
RightNow Technologies July 2003 - August 2011
ING 2001 - 2001
Transchannel 1999 - 2000
PeopleSoft 1994 - 1999
NCR 1991 - 1994
Skills
Project Management, Software Implementation, Practice Management, SaaS, Enterprise Software, Cloud Computing, Software Project..., CRM, Business Analysis, Professional Services, Customer Experience, Pre-sales, Requirements Analysis, Business Process, Business Intelligence, Software Consulting, Process Improvement, Knowledge Management, Call Center, Integration, PeopleSoft, Product Management, Program Management, ERP, Management Consulting, Oracle, Start-ups, Leadership, IT Strategy, SDLC, Analysis, Solution Architecture, Requirements Gathering, Vendor Management, Oracle Applications, Business Process..., Enterprise Architecture, Solution Selling, Software Industry, Analytics, Agile Methodologies
Education
Indiana University - Kelley School of Business 1988 — 1991
BS, Business-Accounting
Oracle August 2011 - Present
RightNow Technologies July 2003 - August 2011
ING 2001 - 2001
Transchannel 1999 - 2000
PeopleSoft 1994 - 1999
NCR 1991 - 1994
Skills
Project Management, Software Implementation, Practice Management, SaaS, Enterprise Software, Cloud Computing, Software Project..., CRM, Business Analysis, Professional Services, Customer Experience, Pre-sales, Requirements Analysis, Business Process, Business Intelligence, Software Consulting, Process Improvement, Knowledge Management, Call Center, Integration, PeopleSoft, Product Management, Program Management, ERP, Management Consulting, Oracle, Start-ups, Leadership, IT Strategy, SDLC, Analysis, Solution Architecture, Requirements Gathering, Vendor Management, Oracle Applications, Business Process..., Enterprise Architecture, Solution Selling, Software Industry, Analytics, Agile Methodologies
Education
Indiana University - Kelley School of Business 1988 — 1991
BS, Business-Accounting
Annie Kim's RightNow Technologies Experience August 2003 - May 2005
Job Head of Marketing at Allworx
Industry Telecommunications
Experience
Allworx September 2014 - Present
Intuit October 2013 - July 2014
Intuit August 2010 - September 2013
Mediacom September 2009 - August 2010
WPP Group September 2007 - August 2010
Millward Brown Optimor September 2008 - August 2009
JWT September 2007 - August 2008
salesforce.com June 2006 - August 2006
RightNow Technologies August 2003 - May 2005
Schwartz Communications January 2000 - August 2003
Skills
Product Marketing, Competitive Analysis, Start-ups, Marketing Strategy, Strategy, Product Management, Business Strategy, Analytics
Education
Massachusetts Institute of Technology - Sloan School of Management 2005 — 2007
MBA
Smith College 1993 — 1997
B.A., Biochemistry, English Language and Literature
Allworx September 2014 - Present
Intuit October 2013 - July 2014
Intuit August 2010 - September 2013
Mediacom September 2009 - August 2010
WPP Group September 2007 - August 2010
Millward Brown Optimor September 2008 - August 2009
JWT September 2007 - August 2008
salesforce.com June 2006 - August 2006
RightNow Technologies August 2003 - May 2005
Schwartz Communications January 2000 - August 2003
Skills
Product Marketing, Competitive Analysis, Start-ups, Marketing Strategy, Strategy, Product Management, Business Strategy, Analytics
Education
Massachusetts Institute of Technology - Sloan School of Management 2005 — 2007
MBA
Smith College 1993 — 1997
B.A., Biochemistry, English Language and Literature
Duane Robinson's RightNow Technologies Experience February 2004 - August 2009
Job
Industry Computer Software
Experience
Oracle January 2012 - Present
RightNow August 2009 - August 2012
RightNow Technologies February 2004 - August 2009
MegaPath Networks 2001 - 2004
Eloan 1999 - 2001
Skills
Test Automation, Testing, Java, Quality Assurance, Agile Methodologies, C#, Linux, SQL, Web Services, PHP, Team Leadership, Selenium, SOAP, System Testing, Cloud Computing, Git, SDLC, Python, Oracle, Enterprise Software, Test Automation..., JavaScript, Performance Testing, Web Applications, LoadRunner, Management, Security, Jenkins, NUnit, HP Performance Center, Groovy, JUnit, Bash, Project Management, Scrum, Test Planning
Education
Liberty University
University of Maryland College Park
Oracle January 2012 - Present
RightNow August 2009 - August 2012
RightNow Technologies February 2004 - August 2009
MegaPath Networks 2001 - 2004
Eloan 1999 - 2001
Skills
Test Automation, Testing, Java, Quality Assurance, Agile Methodologies, C#, Linux, SQL, Web Services, PHP, Team Leadership, Selenium, SOAP, System Testing, Cloud Computing, Git, SDLC, Python, Oracle, Enterprise Software, Test Automation..., JavaScript, Performance Testing, Web Applications, LoadRunner, Management, Security, Jenkins, NUnit, HP Performance Center, Groovy, JUnit, Bash, Project Management, Scrum, Test Planning
Education
Liberty University
University of Maryland College Park
Charlene (Felstead) Beasley's RightNow Technologies Experience August 2006 - May 2009
Job Program Manager at Oracle
Industry Computer Software
Experience
Oracle March 2012 - January 2013
RightNow February 2010 - March 2012
RightNow Technologies August 2006 - May 2009
RightNow Technologies March 2003 - August 2006
RightNow Technologies September 2000 - March 2003
Skills
SaaS, Customer Experience..., Enterprise Software, Professional Services, CTI, Marketing Automation, Software Consulting, Cloud Computing, Software Implementation, IVR, Contact Centers, Project Management, Call Centers, Solution Selling, Integration, CRM, Cross-functional Team..., Solution Architecture, Go-to-market Strategy, Software Project..., Product Management, Agile Project Management, Business Intelligence, Program Management, Business Analysis, Customer Experience, Vendor Management, Business Process
Education
Montana State University-Bozeman 1996 — 2000
Bachelor of Science, Biology
Carroll College 1994 — 1996
Biology
C M Russell 1989 — 1994
Oracle March 2012 - January 2013
RightNow February 2010 - March 2012
RightNow Technologies August 2006 - May 2009
RightNow Technologies March 2003 - August 2006
RightNow Technologies September 2000 - March 2003
Skills
SaaS, Customer Experience..., Enterprise Software, Professional Services, CTI, Marketing Automation, Software Consulting, Cloud Computing, Software Implementation, IVR, Contact Centers, Project Management, Call Centers, Solution Selling, Integration, CRM, Cross-functional Team..., Solution Architecture, Go-to-market Strategy, Software Project..., Product Management, Agile Project Management, Business Intelligence, Program Management, Business Analysis, Customer Experience, Vendor Management, Business Process
Education
Montana State University-Bozeman 1996 — 2000
Bachelor of Science, Biology
Carroll College 1994 — 1996
Biology
C M Russell 1989 — 1994
Simo Sentissi, PMP's RightNow Technologies Experience 2006 - 2008
Job Sr Enterprise Architect at ChipRewards
Industry Computer Software
Experience
ChipRewards March 2014 - Present
Medseek May 2009 - March 2014
Southern Company October 2008 - May 2009
RightNow Technologies 2006 - 2008
RightNow Technologies 2005 - 2006
Salish Kootenai College 2004 - 2005
First Call Solutions 2002 - 2004
Skills
Agile Methodologies, Microsoft SQL Server, C#, SQL, Software Project..., Application Security..., Web Application..., Ruby, Ruby on Rails, Software Design Patterns, Linux, SharePoint, Databases, Security, Privacy Compliance, jQuery, Web Applications, Software Development, JavaScript, .NET, SDLC, Enterprise Software, Enterprise Architecture, Programming, Scrum, Software Engineering, Web Services, Requirements Analysis
Education
Montana State University-Bozeman
Computer Science
Prince M.A College
Baccalaureate
Al Akhawayn University
Al Akhawayn University
Al Akhawayn University
ChipRewards March 2014 - Present
Medseek May 2009 - March 2014
Southern Company October 2008 - May 2009
RightNow Technologies 2006 - 2008
RightNow Technologies 2005 - 2006
Salish Kootenai College 2004 - 2005
First Call Solutions 2002 - 2004
Skills
Agile Methodologies, Microsoft SQL Server, C#, SQL, Software Project..., Application Security..., Web Application..., Ruby, Ruby on Rails, Software Design Patterns, Linux, SharePoint, Databases, Security, Privacy Compliance, jQuery, Web Applications, Software Development, JavaScript, .NET, SDLC, Enterprise Software, Enterprise Architecture, Programming, Scrum, Software Engineering, Web Services, Requirements Analysis
Education
Montana State University-Bozeman
Computer Science
Prince M.A College
Baccalaureate
Al Akhawayn University
Al Akhawayn University
Al Akhawayn University
Rand Macksamie's RightNow Technologies Experience May 2008 - January 2009
Job Global Marquee Account Director at Deltek
Industry Computer Software
Experience
Deltek July 2014 - Present
Sparta Systems, Inc. February 2009 - July 2014
RightNow Technologies May 2008 - January 2009
Salesforce.com April 2007 - May 2008
Oracle January 2006 - March 2007
PeopleSoft August 1998 - December 2005
Red Brick Systems March 1997 - July 1998
Information Builders Inc. June 1995 - February 1997
Software AG November 1993 - May 1995
Tesseract Corporation September 1988 - November 1993
Skills
Enterprise Software, PeopleSoft, ERP, Professional Services, Solution Selling, New Business Development, Software Industry, Oracle, SaaS, Salesforce.com, Business Analysis, CRM, Direct Sales, Start-ups, Sales Operations, Sales Enablement
Education
Boston College - Wallace E. Carroll Graduate School of Management 1977 — 1980
MBA, Organizational Behavior Studies
Deltek July 2014 - Present
Sparta Systems, Inc. February 2009 - July 2014
RightNow Technologies May 2008 - January 2009
Salesforce.com April 2007 - May 2008
Oracle January 2006 - March 2007
PeopleSoft August 1998 - December 2005
Red Brick Systems March 1997 - July 1998
Information Builders Inc. June 1995 - February 1997
Software AG November 1993 - May 1995
Tesseract Corporation September 1988 - November 1993
Skills
Enterprise Software, PeopleSoft, ERP, Professional Services, Solution Selling, New Business Development, Software Industry, Oracle, SaaS, Salesforce.com, Business Analysis, CRM, Direct Sales, Start-ups, Sales Operations, Sales Enablement
Education
Boston College - Wallace E. Carroll Graduate School of Management 1977 — 1980
MBA, Organizational Behavior Studies
Kim Kight's RightNow Technologies Experience December 2004 - December 2011
Job Senior CX Technologist (Sales Consultant) at Oracle
Industry Computer Software
Experience
Oracle December 2011 - Present
RightNow Technologies December 2004 - December 2011
Thinq Learning Solutions 2002 - 2004
Merrill Lynch 1999 - 2001
Lucent Technologies May 1998 - November 1999
GTE Spacenet 1993 - 1993
Skills
SaaS, Enterprise Software, Software Project..., CRM, Sales Engineering, Integration, Cloud Computing, ITIL, Project Management, Professional Services, Business Analysis, Agile Methodologies, Pre-sales, Change Management, SharePoint, Software Development, Requirements Analysis, Program Management, Business Intelligence, PMP, SDLC, IT Strategy, Business Process
Education
Drexel University 1994 — 1998
Montgomery Blair High School
Oracle December 2011 - Present
RightNow Technologies December 2004 - December 2011
Thinq Learning Solutions 2002 - 2004
Merrill Lynch 1999 - 2001
Lucent Technologies May 1998 - November 1999
GTE Spacenet 1993 - 1993
Skills
SaaS, Enterprise Software, Software Project..., CRM, Sales Engineering, Integration, Cloud Computing, ITIL, Project Management, Professional Services, Business Analysis, Agile Methodologies, Pre-sales, Change Management, SharePoint, Software Development, Requirements Analysis, Program Management, Business Intelligence, PMP, SDLC, IT Strategy, Business Process
Education
Drexel University 1994 — 1998
Montgomery Blair High School
Jeff Stieglitz's RightNow Technologies Experience November 2004 - November 2007
Job I.T. Infrastructure and Operations Manager at Revolution Foods
Industry Food & Beverages
Experience
Revolution Foods June 2014 - Present
BrightSource Energy, Inc. October 2008 - November 2013
MBH Architects November 2007 - November 2008
RIGHTNOW TECHNOLOGIES November 2004 - November 2007
SOURCE MEDICAL June 2002 - November 2004
Skills
Solar Energy, Project Management, Strategic Planning, Process Improvement, Project Planning, Leadership, Management, Strategy, Start-ups, Procurement, Business Strategy, Renewable Energy, Enterprise Software
Education
Unitek College 2014 — 2014
California Polytechnic State University-San Luis Obispo 1996 — 2000
B.S., Natural Resources Management
Revolution Foods June 2014 - Present
BrightSource Energy, Inc. October 2008 - November 2013
MBH Architects November 2007 - November 2008
RIGHTNOW TECHNOLOGIES November 2004 - November 2007
SOURCE MEDICAL June 2002 - November 2004
Skills
Solar Energy, Project Management, Strategic Planning, Process Improvement, Project Planning, Leadership, Management, Strategy, Start-ups, Procurement, Business Strategy, Renewable Energy, Enterprise Software
Education
Unitek College 2014 — 2014
California Polytechnic State University-San Luis Obispo 1996 — 2000
B.S., Natural Resources Management
John Kembel's RightNow Technologies Experience September 2009 - June 2011
Job DGLOBAL.ORG, Reframe Group
Industry Internet
Experience
Reframe Group January 2014 - Present
Hasso Plattner Institute of Design at Stanford (d.school) January 2006 - Present
AnswerDash April 2014 - Present
Oracle February 2012 - September 2013
RightNow July 2011 - January 2012
RightNow Technologies September 2009 - June 2011
Hasso Plattner Institute of Design at Stanford (d.school) August 2004 - June 2010
HiveLive, Inc. January 2006 - September 2009
DoDots, Inc 1999 - 2001
Skills
User Experience, Customer Experience, Cloud Computing, SaaS, Design Thinking, Strategy, Experience Design, User Experience Design, Interaction Design, User Interface Design, Enterprise Software, User-centered Design, Digital Marketing, Agile Methodologies, Information Architecture, Product Management, Rapid Prototyping, User Research, Design Strategy, Usability Testing
Education
Stanford University 1990 — 1994
Bachelor of Science (BS) Mechanical Engineering
Stanford University 1995 — 1997
MSE Product Design
Carnegie Mellon University 2002 — 2005
MS
Reframe Group January 2014 - Present
Hasso Plattner Institute of Design at Stanford (d.school) January 2006 - Present
AnswerDash April 2014 - Present
Oracle February 2012 - September 2013
RightNow July 2011 - January 2012
RightNow Technologies September 2009 - June 2011
Hasso Plattner Institute of Design at Stanford (d.school) August 2004 - June 2010
HiveLive, Inc. January 2006 - September 2009
DoDots, Inc 1999 - 2001
Skills
User Experience, Customer Experience, Cloud Computing, SaaS, Design Thinking, Strategy, Experience Design, User Experience Design, Interaction Design, User Interface Design, Enterprise Software, User-centered Design, Digital Marketing, Agile Methodologies, Information Architecture, Product Management, Rapid Prototyping, User Research, Design Strategy, Usability Testing
Education
Stanford University 1990 — 1994
Bachelor of Science (BS) Mechanical Engineering
Stanford University 1995 — 1997
MSE Product Design
Carnegie Mellon University 2002 — 2005
MS
Mick Quinlivan's RightNow Technologies Experience January 2008 - August 2012
Job CFO at The ZaneRay Group
Industry Computer Software
Experience
The ZaneRay Group September 2012 - Present
RightNow Technologies January 2008 - August 2012
RightNow Technologies March 2004 - December 2008
Cutthroat Communications April 2002 - December 2003
Itron Inc. January 1989 - December 2000
Skills
SaaS, Mergers, Forecasting, ERP, Process Improvement, Treasury Management, SEC reporting, SEC filings, Financial Reporting, Professional Services, CRM, Mergers & Acquisitions, Enterprise Software, Business Intelligence, Analytics, Business Process..., Revenue Recognition, NetSuite, Cloud Computing, Software Implementation, Strategic Partnerships, Strategy, Business Analysis, Salesforce.com, Software Industry, Consulting, Cloud Applications
Education
Gonzaga University - School of Business Administration 1977 — 1981
BBA, Accounting/Economics
The ZaneRay Group September 2012 - Present
RightNow Technologies January 2008 - August 2012
RightNow Technologies March 2004 - December 2008
Cutthroat Communications April 2002 - December 2003
Itron Inc. January 1989 - December 2000
Skills
SaaS, Mergers, Forecasting, ERP, Process Improvement, Treasury Management, SEC reporting, SEC filings, Financial Reporting, Professional Services, CRM, Mergers & Acquisitions, Enterprise Software, Business Intelligence, Analytics, Business Process..., Revenue Recognition, NetSuite, Cloud Computing, Software Implementation, Strategic Partnerships, Strategy, Business Analysis, Salesforce.com, Software Industry, Consulting, Cloud Applications
Education
Gonzaga University - School of Business Administration 1977 — 1981
BBA, Accounting/Economics
Jon Wilburn's RightNow Technologies Experience May 2004 - December 2007
Job Federal Sales Executive at ForgeRock
Industry Computer Software
Experience
ForgeRock December 2013 - Present
Symantec November 2012 - December 2013
NetIQ January 2008 - November 2012
RightNow Technologies May 2004 - December 2007
MediaMap December 2002 - May 2004
Learnframe April 2000 - December 2002
Media1st July 1998 - April 2000
Winter, Wyman & Co. July 1996 - July 1998
Skills
SaaS, Enterprise Software, Solution Selling, Cloud Computing, Professional Services, Sales Enablement, Sales Process, Channel, Salesforce.com, Strategic Partnerships, Business Alliances, Demand Generation, New Business Development, Account Management, CRM, Go-to-market Strategy, Sales, Software Industry, Sales Management, Virtualization, Selling, Strategy, Direct Sales, Lead Generation, Complex Sales, Product Management, Security, Federal Government, DoD, Disaster Recovery, Governance, Identity Management, Novell Access Manager, Identity Federation, Managed Services
Education
Elon University 1992 — 1996
Bachelor's degree, Business/Corporate Communications
ForgeRock December 2013 - Present
Symantec November 2012 - December 2013
NetIQ January 2008 - November 2012
RightNow Technologies May 2004 - December 2007
MediaMap December 2002 - May 2004
Learnframe April 2000 - December 2002
Media1st July 1998 - April 2000
Winter, Wyman & Co. July 1996 - July 1998
Skills
SaaS, Enterprise Software, Solution Selling, Cloud Computing, Professional Services, Sales Enablement, Sales Process, Channel, Salesforce.com, Strategic Partnerships, Business Alliances, Demand Generation, New Business Development, Account Management, CRM, Go-to-market Strategy, Sales, Software Industry, Sales Management, Virtualization, Selling, Strategy, Direct Sales, Lead Generation, Complex Sales, Product Management, Security, Federal Government, DoD, Disaster Recovery, Governance, Identity Management, Novell Access Manager, Identity Federation, Managed Services
Education
Elon University 1992 — 1996
Bachelor's degree, Business/Corporate Communications
Theresamarie Washa's RightNow Technologies Experience 2005 - 2008
Job Operations Manager At Home Division West Corporation
Industry Telecommunications
Experience
West Corporation December 2004 - Present
RightNow Technologies 2005 - 2008
Skills
Call Center, IVR, Call Centers, Telephony, Training, Workforce Management, Customer Satisfaction, Telecommunications, Customer Retention, Contact Centers, Vendor Management, VoIP, Troubleshooting, Customer Experience, Technical Support, Avaya
Education
Metropolitan Community College 1999 — 2002
West Corporation December 2004 - Present
RightNow Technologies 2005 - 2008
Skills
Call Center, IVR, Call Centers, Telephony, Training, Workforce Management, Customer Satisfaction, Telecommunications, Customer Retention, Contact Centers, Vendor Management, VoIP, Troubleshooting, Customer Experience, Technical Support, Avaya
Education
Metropolitan Community College 1999 — 2002
Sheri Ruggles's RightNow Technologies Experience August 2009 - November 2010
Job Director, HR at Abacus System Solutions
Industry Human Resources
Experience
Abacus System Solutions January 2011 - Present
RightNow Technologies August 2009 - November 2010
Resource Technologies December 2008 - August 2009
FedEx Office (formerly FedEx Kinko's) April 2007 - November 2008
FedEx Office (formerly FedEx Kinko's) March 2005 - April 2007
FedEx Office (formerly FedEx Kinko's) July 2004 - March 2005
Affiliated Computer Services (ACS: A Xerox Company) November 2003 - July 2004
Gateway Inc. October 1994 - October 2003
infoUSA.com (formerly Contacts Influential) July 1993 - October 1994
Skills
Outsourcing, Strategy, Training Delivery, Performance Management, Business Process..., Change Management, Start-ups, Leadership, Cross-functional Team..., Workshop Facilitation, Program Management, Human Resources, Talent Management, Recruiting, Project Management, Personnel Management, Business Development, Employee Training, Project Planning, Budgets, Strategic Planning
Education
Baker University 2000 — 2002
MBA
University of Central Missouri 1989 — 1993
BSBA, Double Major - Management & Marketing
Abacus System Solutions January 2011 - Present
RightNow Technologies August 2009 - November 2010
Resource Technologies December 2008 - August 2009
FedEx Office (formerly FedEx Kinko's) April 2007 - November 2008
FedEx Office (formerly FedEx Kinko's) March 2005 - April 2007
FedEx Office (formerly FedEx Kinko's) July 2004 - March 2005
Affiliated Computer Services (ACS: A Xerox Company) November 2003 - July 2004
Gateway Inc. October 1994 - October 2003
infoUSA.com (formerly Contacts Influential) July 1993 - October 1994
Skills
Outsourcing, Strategy, Training Delivery, Performance Management, Business Process..., Change Management, Start-ups, Leadership, Cross-functional Team..., Workshop Facilitation, Program Management, Human Resources, Talent Management, Recruiting, Project Management, Personnel Management, Business Development, Employee Training, Project Planning, Budgets, Strategic Planning
Education
Baker University 2000 — 2002
MBA
University of Central Missouri 1989 — 1993
BSBA, Double Major - Management & Marketing
Sean Jares's RightNow Technologies Experience July 2008 - October 2010
Job Professional Services Consultant at NewVoiceMedia
Industry Computer Software
Experience
NewVoiceMedia April 2014 - Present
Oracle July 2012 - April 2014
Oracle March 2012 - July 2012
RightNow October 2010 - March 2012
RightNow Technologies July 2008 - October 2010
Zoot Enterprises January 2007 - July 2008
Zoot Enterprises January 2006 - January 2007
The Schwan Food Company May 2005 - September 2005
Skills
Agile Methodologies, XML, Requirements Analysis, SDLC, Unix, Software Project..., SQL, SaaS, Linux, Visio, Test Planning, Network Security, Integration, MySQL, Professional Services, Software Development, Enterprise Software, Cloud Computing, Requirements Gathering, Quality Assurance
Education
Dakota State University 2002 — 2005
BS, E-Commerce and Computer Security
National American University 1999 — 2001
N/A, CIS
NewVoiceMedia April 2014 - Present
Oracle July 2012 - April 2014
Oracle March 2012 - July 2012
RightNow October 2010 - March 2012
RightNow Technologies July 2008 - October 2010
Zoot Enterprises January 2007 - July 2008
Zoot Enterprises January 2006 - January 2007
The Schwan Food Company May 2005 - September 2005
Skills
Agile Methodologies, XML, Requirements Analysis, SDLC, Unix, Software Project..., SQL, SaaS, Linux, Visio, Test Planning, Network Security, Integration, MySQL, Professional Services, Software Development, Enterprise Software, Cloud Computing, Requirements Gathering, Quality Assurance
Education
Dakota State University 2002 — 2005
BS, E-Commerce and Computer Security
National American University 1999 — 2001
N/A, CIS
Brittany Engel's RightNow Technologies Experience May 2007 - August 2009
Job Massage Therapist at Sage Spa
Industry Health, Wellness and Fitness
Experience
Sage Spa April 2010 - Present
Health Works Institute September 2009 - August 2010
RightNow Technologies May 2007 - August 2009
The Buckle June 2006 - August 2006
Vector Marketing June 2004 - September 2004
Education
Health Works Institute 2009 — 2010
Massage Therapy
University of Minnesota-Twin Cities 2003 — 2007
Bachelor of Science, Retail Merchandising and Management
Sage Spa April 2010 - Present
Health Works Institute September 2009 - August 2010
RightNow Technologies May 2007 - August 2009
The Buckle June 2006 - August 2006
Vector Marketing June 2004 - September 2004
Education
Health Works Institute 2009 — 2010
Massage Therapy
University of Minnesota-Twin Cities 2003 — 2007
Bachelor of Science, Retail Merchandising and Management
Leslie K. Williams's RightNow Technologies Experience May 2006 - February 2012
Job Senior Director, Oracle Cloud Consulting, Taleo Practice
Industry Computer Software
Experience
Oracle March 2012 - August 2013
RightNow Technologies May 2006 - February 2012
Salesnet, Inc. May 2000 - May 2006
Analysis Group/Integral July 1995 - April 2000
Integral 1995 - 2000
Skills
SaaS, Strategy, Customer Experience, Account Management, Professional Services, Consulting, Management Consulting, Program Management, Business Process, Product Management, Business Intelligence, CRM, Cross-functional Team..., Project Management, Enterprise Software, Sales Process
Education
Bowdoin College 1992 — 1995
A.B.
Vassar College 1991 — 1992
Oracle March 2012 - August 2013
RightNow Technologies May 2006 - February 2012
Salesnet, Inc. May 2000 - May 2006
Analysis Group/Integral July 1995 - April 2000
Integral 1995 - 2000
Skills
SaaS, Strategy, Customer Experience, Account Management, Professional Services, Consulting, Management Consulting, Program Management, Business Process, Product Management, Business Intelligence, CRM, Cross-functional Team..., Project Management, Enterprise Software, Sales Process
Education
Bowdoin College 1992 — 1995
A.B.
Vassar College 1991 — 1992
Christian Riggalls's RightNow Technologies Experience April 2007 - August 2008
Job Program Product Owner at Xerox
Industry Information Technology and Services
Experience
Xerox January 2015 - Present
Xerox March 2013 - January 2015
Liberty Tax Service July 2013 - December 2014
Liberty Tax Service August 2008 - March 2013
RightNow Technologies April 2007 - August 2008
Info Directions November 2004 - April 2007
VoiceWeb Corp. December 1997 - November 2004
Skills
Team Leadership, Product Management, Program Management, Project Management, Training/Mentoring, Software Project..., Innovation, Entrepreneurship, IT Operations, Business Strategy, Agile Methodologies, Kanban, PMI, Lean Startup, Mobile Devices, Mobile Applications, IVR, User Experience, Community Management, Community Engagement, Requirements Gathering, Lean Business Processes, Gamification, scrum, cspo, Lean Software..., Mobile Design, Speech Recognition, Product Road Mapping, strategy, Visio, Scrum, CSPO, SDLC, Strategy, Management, Software Development, Integration, Business Process..., Process Improvement, Software Documentation, Testing, Enterprise Software, Leadership, Analysis, Change Management, Agile Project Management, Requirements Analysis, Cross-functional Team..., SharePoint
Education
Syracuse University
BA, Communications
Villanova University 2007 — 2008
Masters Certificate, Applied Project Management
Villanova University 2010 — 2013
Masters Certificate in Strategic Leadership
Case Western Reserve 2015 — 2016
Certificate: Leadership & Change
Coursera 2012 — 2015
NovoEd 2014 — 2015
Open Universities Australia (Open2Study)
American Public University System
MA Ancient & Classical History, Ancient & Classical History, 4.0 GPA to Date
State University of New York College at Cortland
Xerox January 2015 - Present
Xerox March 2013 - January 2015
Liberty Tax Service July 2013 - December 2014
Liberty Tax Service August 2008 - March 2013
RightNow Technologies April 2007 - August 2008
Info Directions November 2004 - April 2007
VoiceWeb Corp. December 1997 - November 2004
Skills
Team Leadership, Product Management, Program Management, Project Management, Training/Mentoring, Software Project..., Innovation, Entrepreneurship, IT Operations, Business Strategy, Agile Methodologies, Kanban, PMI, Lean Startup, Mobile Devices, Mobile Applications, IVR, User Experience, Community Management, Community Engagement, Requirements Gathering, Lean Business Processes, Gamification, scrum, cspo, Lean Software..., Mobile Design, Speech Recognition, Product Road Mapping, strategy, Visio, Scrum, CSPO, SDLC, Strategy, Management, Software Development, Integration, Business Process..., Process Improvement, Software Documentation, Testing, Enterprise Software, Leadership, Analysis, Change Management, Agile Project Management, Requirements Analysis, Cross-functional Team..., SharePoint
Education
Syracuse University
BA, Communications
Villanova University 2007 — 2008
Masters Certificate, Applied Project Management
Villanova University 2010 — 2013
Masters Certificate in Strategic Leadership
Case Western Reserve 2015 — 2016
Certificate: Leadership & Change
Coursera 2012 — 2015
NovoEd 2014 — 2015
Open Universities Australia (Open2Study)
American Public University System
MA Ancient & Classical History, Ancient & Classical History, 4.0 GPA to Date
State University of New York College at Cortland
Erich Hannan's RightNow Technologies Experience December 1999 - January 2012
Job VP Product Development at Pulsara
Industry Computer Software
Experience
Pulsara December 2013 - Present
Oracle January 2012 - December 2013
RightNow Technologies December 1999 - January 2012
Washington State University May 1999 - November 1999
Skills
Team Leadership, Talent Management, Product Development, Product Strategy, SaaS, CRM, CX, Mobile Internet, Knowledge Management, Email Marketing, Scrum, Social Media, Team Building, Product Management, Leadership, Web Applications, Cloud Computing, Software Development, Software Engineering, Integration, Enterprise Software, Project Management, SDLC, Business Analysis, Agile Methodologies, Software Project..., Quality Assurance, Start-ups, Agile Project Management
Education
Lewis and Clark College 1995 — 1999
Bachelor of Arts, Mathematics & Computer Science
Pulsara December 2013 - Present
Oracle January 2012 - December 2013
RightNow Technologies December 1999 - January 2012
Washington State University May 1999 - November 1999
Skills
Team Leadership, Talent Management, Product Development, Product Strategy, SaaS, CRM, CX, Mobile Internet, Knowledge Management, Email Marketing, Scrum, Social Media, Team Building, Product Management, Leadership, Web Applications, Cloud Computing, Software Development, Software Engineering, Integration, Enterprise Software, Project Management, SDLC, Business Analysis, Agile Methodologies, Software Project..., Quality Assurance, Start-ups, Agile Project Management
Education
Lewis and Clark College 1995 — 1999
Bachelor of Arts, Mathematics & Computer Science
John Divelbiss's RightNow Technologies Experience August 2007 - February 2011
Job Lead Operations Engineer at Oracle
Industry Computer Software
Experience
Oracle March 2015 - Present
Oracle October 2013 - March 2015
Oracle July 2012 - October 2013
RightNow February 2011 - October 2013
RightNow Technologies August 2007 - February 2011
RightNow Technologies May 2004 - August 2007
Zoot Enterprises May 2002 - May 2004
Skills
CodeIgniter, MySQL, SaaS, Mobile Devices, Agile Methodologies, JavaScript, Perl, Customer Experience, Cloud Computing, Requirements Analysis, CSS, SOAP, PHP, Web Development, Oracle, .NET, REST, Microsoft SQL Server, C#, XML, Web Applications, Python, Bash, Scrum, Web Services
Education
Montana State University-Bozeman 1999 — 2001
Computer Science
Montana State University-Billings 1996 — 1999
Philosophy
Oracle March 2015 - Present
Oracle October 2013 - March 2015
Oracle July 2012 - October 2013
RightNow February 2011 - October 2013
RightNow Technologies August 2007 - February 2011
RightNow Technologies May 2004 - August 2007
Zoot Enterprises May 2002 - May 2004
Skills
CodeIgniter, MySQL, SaaS, Mobile Devices, Agile Methodologies, JavaScript, Perl, Customer Experience, Cloud Computing, Requirements Analysis, CSS, SOAP, PHP, Web Development, Oracle, .NET, REST, Microsoft SQL Server, C#, XML, Web Applications, Python, Bash, Scrum, Web Services
Education
Montana State University-Bozeman 1999 — 2001
Computer Science
Montana State University-Billings 1996 — 1999
Philosophy
Hao Dong's RightNow Technologies Experience June 2004 - March 2012
Job Senior Service Cloud Architect at salesforce.com
Industry Computer Software
Experience
salesforce.com March 2014 - Present
Oracle March 2012 - March 2014
RightNow Technologies June 2004 - March 2012
Time Customer Service January 2000 - June 2004
Skills
Cloud Computing, SQL, XML, Software Development, Agile Methodologies, Software Project..., Web Services, Linux, MySQL, Analysis, C#, SOA, Requirements Analysis, Integration, C++, Business Intelligence, SaaS, SDLC, Databases, Enterprise Software
Education
Florida State University 1998 — 2000
Master, Industrial Engineering
Tsinghua University 1993 — 1998
Bachelor of Science (BS), Automation
Bejing No. 4 Middle School
Bejing No. 4 Middle School
Bejing No. 4 Middle School
salesforce.com March 2014 - Present
Oracle March 2012 - March 2014
RightNow Technologies June 2004 - March 2012
Time Customer Service January 2000 - June 2004
Skills
Cloud Computing, SQL, XML, Software Development, Agile Methodologies, Software Project..., Web Services, Linux, MySQL, Analysis, C#, SOA, Requirements Analysis, Integration, C++, Business Intelligence, SaaS, SDLC, Databases, Enterprise Software
Education
Florida State University 1998 — 2000
Master, Industrial Engineering
Tsinghua University 1993 — 1998
Bachelor of Science (BS), Automation
Bejing No. 4 Middle School
Bejing No. 4 Middle School
Bejing No. 4 Middle School
Ben Lyster's RightNow Technologies Experience Marketing DirectorVigilante Theatre CompanyAugust 2006 - August 2007
Job Business Development at RightNow Technologies
Industry Computer Software
Experience
RightNow Technologies Marketing DirectorVigilante Theatre CompanyAugust 2006 - August 2007
Education
Bates College 2000 — 2004
Hopkins School 1996 — 2000
RightNow Technologies Marketing DirectorVigilante Theatre CompanyAugust 2006 - August 2007
Education
Bates College 2000 — 2004
Hopkins School 1996 — 2000
Ganesh Prabu's RightNow Technologies Experience May 2000 - September 2000
Job Director of Engineering at Acacia Research
Industry Telecommunications
Experience
Acacia Research November 2014 - Present
Verizon Wireless / NetScout Systems January 2014 - October 2014
BlackBerry February 2013 - December 2013
Anritsu February 2012 - February 2013
BlackBerry January 2011 - February 2012
Research In Motion November 2008 - January 2011
Research In Motion February 2008 - November 2008
Motorola January 2001 - February 2008
RightNow Technologies May 2000 - September 2000
Skills
3GPP, LTE, UMTS, RTOS, Embedded Systems, GPRS, Wireless, GSM, ClearCase, CDMA, Embedded Software, HSPA, WCDMA, Agile Methodologies, Bluetooth, Device Drivers, Test Automation, Debugging, Java, Perforce, SIP, WiFi, Digital Signal..., VxWorks, TCP/IP, Integration, ARM, System Architecture, Embedded Linux, Firmware, Android, Mobile Communications, SNMP, WiMAX, Testing, Linux, C
Education
University of Montana 1998 — 2000
MS, Computer Science
Bharathiar University 1993 — 1997
BE, Computer Science
Acacia Research November 2014 - Present
Verizon Wireless / NetScout Systems January 2014 - October 2014
BlackBerry February 2013 - December 2013
Anritsu February 2012 - February 2013
BlackBerry January 2011 - February 2012
Research In Motion November 2008 - January 2011
Research In Motion February 2008 - November 2008
Motorola January 2001 - February 2008
RightNow Technologies May 2000 - September 2000
Skills
3GPP, LTE, UMTS, RTOS, Embedded Systems, GPRS, Wireless, GSM, ClearCase, CDMA, Embedded Software, HSPA, WCDMA, Agile Methodologies, Bluetooth, Device Drivers, Test Automation, Debugging, Java, Perforce, SIP, WiFi, Digital Signal..., VxWorks, TCP/IP, Integration, ARM, System Architecture, Embedded Linux, Firmware, Android, Mobile Communications, SNMP, WiMAX, Testing, Linux, C
Education
University of Montana 1998 — 2000
MS, Computer Science
Bharathiar University 1993 — 1997
BE, Computer Science
Carter Cross's RightNow Technologies Experience September 2009 - March 2012
Job Integration Consultant at TrueCloud
Industry Information Services
Experience
TrueCloud September 2014 - Present
PDS Tech, Inc. April 2014 - September 2014
US Consulting Services January 2014 - March 2014
Matrix June 2013 - October 2013
Pactera November 2012 - October 2013
Oracle March 2012 - October 2012
RightNow Technologies September 2009 - March 2012
Apollo Group December 2007 - August 2008
Televerde 2008 - 2008
Apollo Group September 2006 - December 2007
Skills
Data Warehousing, Oracle, Microsoft SQL Server, Cloud Computing, Integration, Scripting, Agile Methodologies, Database Design, Databases, SharePoint, SQL, Software Development, Scrum, Web Services, Boomi, ETL Tools, Informatica, SOA, XML, VBScript, PL/SQL, Linux
Education
Arizona State University 1994 — 2000
BSE, Computer Systems Engineering
TrueCloud September 2014 - Present
PDS Tech, Inc. April 2014 - September 2014
US Consulting Services January 2014 - March 2014
Matrix June 2013 - October 2013
Pactera November 2012 - October 2013
Oracle March 2012 - October 2012
RightNow Technologies September 2009 - March 2012
Apollo Group December 2007 - August 2008
Televerde 2008 - 2008
Apollo Group September 2006 - December 2007
Skills
Data Warehousing, Oracle, Microsoft SQL Server, Cloud Computing, Integration, Scripting, Agile Methodologies, Database Design, Databases, SharePoint, SQL, Software Development, Scrum, Web Services, Boomi, ETL Tools, Informatica, SOA, XML, VBScript, PL/SQL, Linux
Education
Arizona State University 1994 — 2000
BSE, Computer Systems Engineering
Dan Hartman's RightNow Technologies Experience March 2009 - March 2012
Job Account Exec at RightNow Technologies
Industry Computer Software
Experience
Oracle March 2012 - Present
RightNow Technologies March 2009 - March 2012
Demandware January 2008 - February 2009
RightNow Technologies May 2000 - December 2007
Parametric Technology Corporation June 1998 - March 2000
IBM November 1995 - June 1998
Education
Illinois State University 1988 — 1991
Business, Marketing
Oracle March 2012 - Present
RightNow Technologies March 2009 - March 2012
Demandware January 2008 - February 2009
RightNow Technologies May 2000 - December 2007
Parametric Technology Corporation June 1998 - March 2000
IBM November 1995 - June 1998
Education
Illinois State University 1988 — 1991
Business, Marketing
Eddie McDaniel's RightNow Technologies Experience January 2007 - January 2009
Job VP Engineering @ IgniteFeedback
Industry Computer Software
Experience
IgniteFeedback May 2015 - Present
Oracle May 2013 - April 2015
Oracle January 2009 - May 2013
RightNow Technologies January 2007 - January 2009
RightNow Technologies June 2005 - January 2007
SPEAK! Creative August 2002 - June 2005
Skills
JavaScript, Software Development, MySQL, Cloud Computing, Linux, PHP, Java, C#, Web Applications, Databases, Business Analysis, .NET, JSON, Scrum, HTML, Software Project..., Technology Integration, Web Services, SOAP, REST, Team Management, SOA, SaaS, Software Engineering, Agile Methodologies
Education
Mississippi State University 1996 — 1999
BS, Computer Engineering
IgniteFeedback May 2015 - Present
Oracle May 2013 - April 2015
Oracle January 2009 - May 2013
RightNow Technologies January 2007 - January 2009
RightNow Technologies June 2005 - January 2007
SPEAK! Creative August 2002 - June 2005
Skills
JavaScript, Software Development, MySQL, Cloud Computing, Linux, PHP, Java, C#, Web Applications, Databases, Business Analysis, .NET, JSON, Scrum, HTML, Software Project..., Technology Integration, Web Services, SOAP, REST, Team Management, SOA, SaaS, Software Engineering, Agile Methodologies
Education
Mississippi State University 1996 — 1999
BS, Computer Engineering
Rob Murray's RightNow Technologies Experience March 2007 - November 2009
Job Regional Vice President at Castlight Health
Industry Computer Software
Experience
Castlight Health February 2015 - Present
7Summits April 2011 - March 2015
Jive Software November 2009 - April 2011
RightNow Technologies March 2007 - November 2009
HP Software 2006 - 2007
Mercury Interactive 2005 - 2007
Business Objects 2002 - 2004
Skills
SaaS, Mobile Applications, Sales Process, Salesforce.com, International Sales, Enterprise Software, Solution Selling, Entrepreneurship, Web 2.0, Sales Enablement, B2B, Strategic Partnerships, Software Industry, Business Strategy, Lead Generation, Product Management, Sales, Go-to-market Strategy, Mobile Devices, CRM, Sales Operations, Business Development, Business Intelligence, Cloud Computing, Digital Strategy, Social Media Marketing, Consulting, Account Management, Start-ups, Analytics, Strategy
Education
Babson College - Franklin W. Olin Graduate School of Business 1989 — 1990
Marketing
University of Connecticut 1981 — 1985
BA, Economics
Castlight Health February 2015 - Present
7Summits April 2011 - March 2015
Jive Software November 2009 - April 2011
RightNow Technologies March 2007 - November 2009
HP Software 2006 - 2007
Mercury Interactive 2005 - 2007
Business Objects 2002 - 2004
Skills
SaaS, Mobile Applications, Sales Process, Salesforce.com, International Sales, Enterprise Software, Solution Selling, Entrepreneurship, Web 2.0, Sales Enablement, B2B, Strategic Partnerships, Software Industry, Business Strategy, Lead Generation, Product Management, Sales, Go-to-market Strategy, Mobile Devices, CRM, Sales Operations, Business Development, Business Intelligence, Cloud Computing, Digital Strategy, Social Media Marketing, Consulting, Account Management, Start-ups, Analytics, Strategy
Education
Babson College - Franklin W. Olin Graduate School of Business 1989 — 1990
Marketing
University of Connecticut 1981 — 1985
BA, Economics
Ilya Zaltsman's RightNow Technologies Experience 2001 - 2007
Job Solution Architect at Verdasys
Industry Computer Software
Experience
Verdasys August 2011 - Present
Planet, Inc. May 2010 - August 2011
Verdasys March 2007 - May 2010
RightNow Technologies 2001 - 2007
Skills
Enterprise Software, Security, Information Security, Virtualization, Network Security, CISSP, Information Security..., Cloud Computing, DLP, Encryption, PCI DSS, Computer Security, Data Security, IPS, Identity Management, VMware, SaaS, Firewalls, Vulnerability Assessment, PKI
Education
Babson College 1994 — 1998
BS, MIS/Accounting
Verdasys August 2011 - Present
Planet, Inc. May 2010 - August 2011
Verdasys March 2007 - May 2010
RightNow Technologies 2001 - 2007
Skills
Enterprise Software, Security, Information Security, Virtualization, Network Security, CISSP, Information Security..., Cloud Computing, DLP, Encryption, PCI DSS, Computer Security, Data Security, IPS, Identity Management, VMware, SaaS, Firewalls, Vulnerability Assessment, PKI
Education
Babson College 1994 — 1998
BS, MIS/Accounting
Carol Clough's RightNow Technologies Experience 2007 - 2008
Job Sales Administrator at Aculab
Industry Computer Software
Experience
Aculab December 2008 - December 2010
RightNow Technologies 2007 - 2008
Object Management Group 2004 - 2005
Education
Dedham High School
Massachusetts Bay Community College
Computer Software
Aculab December 2008 - December 2010
RightNow Technologies 2007 - 2008
Object Management Group 2004 - 2005
Education
Dedham High School
Massachusetts Bay Community College
Computer Software
Brett Reem's RightNow Technologies Experience March 2004 - August 2005
Job Account Executive: Salesforce.com
Industry Computer Software
Experience
salesforce.com July 2013 - Present
Meteorix October 2012 - July 2013
SAP February 2007 - October 2012
Business Objects August 2005 - February 2007
Rightnow Technologies March 2004 - August 2005
PeopleSoft November 1995 - March 2004
State of Minnesota August 1992 - October 1995
Skills
Enterprise Software, SaaS, Solution Selling, Professional Services, Cloud Computing, ERP, Direct Sales, Sales Process, Business Intelligence, Demand Generation, Salesforce.com, Go-to-market Strategy, Pre-sales, Account Management, Channel, SAP, CRM, Complex Sales, Business Process, Business Development
Education
Concordia University-St. Paul 1993 — 1995
BA, Accounting
University of St. Thomas 1990 — 1993
Accounting
salesforce.com July 2013 - Present
Meteorix October 2012 - July 2013
SAP February 2007 - October 2012
Business Objects August 2005 - February 2007
Rightnow Technologies March 2004 - August 2005
PeopleSoft November 1995 - March 2004
State of Minnesota August 1992 - October 1995
Skills
Enterprise Software, SaaS, Solution Selling, Professional Services, Cloud Computing, ERP, Direct Sales, Sales Process, Business Intelligence, Demand Generation, Salesforce.com, Go-to-market Strategy, Pre-sales, Account Management, Channel, SAP, CRM, Complex Sales, Business Process, Business Development
Education
Concordia University-St. Paul 1993 — 1995
BA, Accounting
University of St. Thomas 1990 — 1993
Accounting
David Weeks's RightNow Technologies Experience March 2004 - August 2005
Job Sales Director Human Capital Management at Infor
Industry Information Technology and Services
Experience
Infor April 2015 - Present
beqom September 2014 - March 2015
ADP August 2005 - August 2014
RightNow Technologies March 2004 - August 2005
Ceridian Employer Services 2001 - 2004
Centive 1999 - 2001
Ceridian 1995 - 1999
Skills
Salesforce.com, Sales Process, CRM, Account Management, SaaS, Lead Generation, Enterprise Software, Management, Solution Selling, Cold Calling
Education
California State University-East Bay 1991 — 1995
BA, Communications
Infor April 2015 - Present
beqom September 2014 - March 2015
ADP August 2005 - August 2014
RightNow Technologies March 2004 - August 2005
Ceridian Employer Services 2001 - 2004
Centive 1999 - 2001
Ceridian 1995 - 1999
Skills
Salesforce.com, Sales Process, CRM, Account Management, SaaS, Lead Generation, Enterprise Software, Management, Solution Selling, Cold Calling
Education
California State University-East Bay 1991 — 1995
BA, Communications
Misun Wallace's RightNow Technologies Experience September 2000 - March 2012
Job Principal QA Engineer at Oracle America
Industry Computer Software
Experience
Oracle America March 2012 - Present
RightNow Technologies September 2000 - March 2012
Education
Dongguk University 1992 — 1996
Computer Engineering
Oracle America March 2012 - Present
RightNow Technologies September 2000 - March 2012
Education
Dongguk University 1992 — 1996
Computer Engineering
Ed Allen's RightNow Technologies Experience September 2008 - March 2012
Job Sr. Director, QA at Oracle
Industry Computer Software
Experience
Oracle February 2013 - Present
Oracle March 2012 - February 2013
RightNow Technologies September 2008 - March 2012
RightNow Technologies August 2005 - September 2008
RightNow Technologies July 2004 - August 2005
LGS Group September 1999 - July 2004
AMS May 1997 - September 1999
Skills
Agile Methodologies, Scrum, SQL, Testing, SDLC, SaaS, Team Leadership, Exploratory Testing, Test Planning, Software Quality..., Quality Assurance, Regression Testing, User Acceptance Testing, System Testing, Test Cases, Software Project...
Education
Brigham Young University 1993 — 1996
M.Acc., Information Systems
Oracle February 2013 - Present
Oracle March 2012 - February 2013
RightNow Technologies September 2008 - March 2012
RightNow Technologies August 2005 - September 2008
RightNow Technologies July 2004 - August 2005
LGS Group September 1999 - July 2004
AMS May 1997 - September 1999
Skills
Agile Methodologies, Scrum, SQL, Testing, SDLC, SaaS, Team Leadership, Exploratory Testing, Test Planning, Software Quality..., Quality Assurance, Regression Testing, User Acceptance Testing, System Testing, Test Cases, Software Project...
Education
Brigham Young University 1993 — 1996
M.Acc., Information Systems
Chuck Dyhre's RightNow Technologies Experience April 2005 - December 2008
Job Partner Manager Western Region at Telerik Sitefinity
Industry Computer Software
Experience
Telerik Sitefinity October 2013 - Present
eZ Systems, Inc. October 2012 - September 2013
Sitecore May 2011 - September 2012
nGenera Corporation March 2010 - April 2011
Independent Consultant May 2009 - March 2010
RightNow Technologies April 2005 - December 2008
TeleDirect International January 2003 - March 2005
Siemens Enterprise Communications June 2000 - July 2002
Rockwell Electronic Commerce September 1997 - May 2000
Intervoice September 1995 - August 1997
Skills
Solution Selling, Call Center, New Business Development, Customer Experience, Dispositions, Mobile Devices, Product Management, Strategy, Go-to-market Strategy, Direct Sales, Disposition, Sales, CRM, Contract Negotiation, Outsourcing, Account Management, Program Management, Channel Partners, Enterprise Software, Managed Services, Partner Management, Channel, Leadership, Lead Generation, Unified Communications, SaaS, Marketing, Management, Sales Management, Training, Marketing Strategy, Professional Services, Sales Operations, B2B, Executive Management, Selling, Telecommunications, Cloud Computing, Salesforce.com, Strategic Partnerships, Business Development
Education
Brigham Young University 1980 — 1985
BA, Economics
Telerik Sitefinity October 2013 - Present
eZ Systems, Inc. October 2012 - September 2013
Sitecore May 2011 - September 2012
nGenera Corporation March 2010 - April 2011
Independent Consultant May 2009 - March 2010
RightNow Technologies April 2005 - December 2008
TeleDirect International January 2003 - March 2005
Siemens Enterprise Communications June 2000 - July 2002
Rockwell Electronic Commerce September 1997 - May 2000
Intervoice September 1995 - August 1997
Skills
Solution Selling, Call Center, New Business Development, Customer Experience, Dispositions, Mobile Devices, Product Management, Strategy, Go-to-market Strategy, Direct Sales, Disposition, Sales, CRM, Contract Negotiation, Outsourcing, Account Management, Program Management, Channel Partners, Enterprise Software, Managed Services, Partner Management, Channel, Leadership, Lead Generation, Unified Communications, SaaS, Marketing, Management, Sales Management, Training, Marketing Strategy, Professional Services, Sales Operations, B2B, Executive Management, Selling, Telecommunications, Cloud Computing, Salesforce.com, Strategic Partnerships, Business Development
Education
Brigham Young University 1980 — 1985
BA, Economics
Tom Kendra's RightNow Technologies Experience 2007 - January 2012
Job VP & GM SW Group at Dell (Retired)
Industry Information Technology and Services
Experience
Indiana University - School of Informatics 2009 - Present
Dell May 2012 - September 2015
Tom Kendra Associates, Inc May 2011 - May 2012
Avangate March 2011 - April 2012
RightNow Technologies 2007 - January 2012
CA Technologies February 2009 - November 2010
Pareto Networks 2009 - 2010
ACG Silicon Valley 2008 - 2009
Symantec, Inc January 2004 - July 2008
IBM February 1978 - January 2004
Skills
Mergers, Business Strategy, Product Development, Sales Management, Product Management, Business Planning, Mergers & Acquisitions, Direct Sales, Business Development, Virtualization, Cloud Computing, Strategy, Leadership, Sales, Business Intelligence, Enterprise Software, E-commerce, Cross-functional Team..., Analytics, SaaS, Team Leadership, Sales Operations, Go-to-market Strategy, Contract Negotiation, Marketing, Multi-channel Marketing, Channel, New Business Development, Management, Program Management, Security, Business Analysis, Strategic Planning, Product Marketing, Start-ups, Partner Management, Strategic Partnerships, Mobile Devices, IT Strategy, Professional Services, Account Management, Sales Enablement, CRM, Integration, Business Alliances, Software Industry, Salesforce.com, Competitive Analysis, Executive Management, Demand Generation
Education
Indiana University Bloomington 1972 — 1977
BS, Business
Indiana University - School of Informatics 2009 - Present
Dell May 2012 - September 2015
Tom Kendra Associates, Inc May 2011 - May 2012
Avangate March 2011 - April 2012
RightNow Technologies 2007 - January 2012
CA Technologies February 2009 - November 2010
Pareto Networks 2009 - 2010
ACG Silicon Valley 2008 - 2009
Symantec, Inc January 2004 - July 2008
IBM February 1978 - January 2004
Skills
Mergers, Business Strategy, Product Development, Sales Management, Product Management, Business Planning, Mergers & Acquisitions, Direct Sales, Business Development, Virtualization, Cloud Computing, Strategy, Leadership, Sales, Business Intelligence, Enterprise Software, E-commerce, Cross-functional Team..., Analytics, SaaS, Team Leadership, Sales Operations, Go-to-market Strategy, Contract Negotiation, Marketing, Multi-channel Marketing, Channel, New Business Development, Management, Program Management, Security, Business Analysis, Strategic Planning, Product Marketing, Start-ups, Partner Management, Strategic Partnerships, Mobile Devices, IT Strategy, Professional Services, Account Management, Sales Enablement, CRM, Integration, Business Alliances, Software Industry, Salesforce.com, Competitive Analysis, Executive Management, Demand Generation
Education
Indiana University Bloomington 1972 — 1977
BS, Business
Tammy Vaydik's RightNow Technologies Experience December 2005 - September 2007
Job Business Development Representative at SDL International
Industry Computer Software
Experience
SDL International November 2009 - Present
Optus, Inc. May 2008 - 2009
RightNow Technologies December 2005 - September 2007
IBM November 2002 - December 2003
WorldTrak December 2000 - December 2002
IBM December 1995 - September 2000
Education
Brookhaven Community College 1982 — 1986
Associates, Business Administration/Psychology
SDL International November 2009 - Present
Optus, Inc. May 2008 - 2009
RightNow Technologies December 2005 - September 2007
IBM November 2002 - December 2003
WorldTrak December 2000 - December 2002
IBM December 1995 - September 2000
Education
Brookhaven Community College 1982 — 1986
Associates, Business Administration/Psychology
Ryan Bresnahan's RightNow Technologies Experience February 2003 - March 2012
Job Senior QA Manager at Oracle
Industry Computer Software
Experience
Oracle March 2012 - Present
RightNow Technologies February 2003 - March 2012
Hewlett-Packard 2000 - 2002
Skills
Test Automation, Test Planning, QTP, Regression Testing, Quality Assurance, Agile Methodologies, Software Quality..., Quality Center, Test Management, User Acceptance Testing, Agile Testing, Performance Testing, System Testing, Scrum, HP QTP, HP Quality Center
Education
Montana State University-Billings 1997 — 2000
BS, Information Systems
Oracle March 2012 - Present
RightNow Technologies February 2003 - March 2012
Hewlett-Packard 2000 - 2002
Skills
Test Automation, Test Planning, QTP, Regression Testing, Quality Assurance, Agile Methodologies, Software Quality..., Quality Center, Test Management, User Acceptance Testing, Agile Testing, Performance Testing, System Testing, Scrum, HP QTP, HP Quality Center
Education
Montana State University-Billings 1997 — 2000
BS, Information Systems
Jamie Watterson's RightNow Technologies Experience March 2010 - November 2010
Job Global OKC Administrator at Oracle
Industry Computer Software
Experience
Oracle March 2015 - Present
Oracle February 2013 - March 2015
Oracle March 2012 - February 2013
RightNow November 2010 - March 2012
RightNow Technologies March 2010 - November 2010
Simkins-Hallin Lumber Company June 2007 - March 2010
Langlas and Associates, Inc. October 2006 - June 2007
Conveyors and Equipment August 2005 - September 2006
Schirmer Engineering August 2004 - August 2005
Skills
Customer Service, Sales, Microsoft Office, Software Documentation, English, Social Media, Management, Contract Negotiation, Data Analysis, SaaS, Advertising, Documentation, Writing, NetSuite, Data Entry, Online Marketing, Account Management, Strategy, CRM, echosign, Editing, VoIP, Cloud Computing, Solution Selling, Enterprise Software, Salesforce.com, Professional Services, Sales Process, Creative Writing, Resume Writing, Project Management, Oracle Applications, Organizational...
Education
Montana State University-Billings 2007 — 2010
B.A., Organizational Communication
Orange Coast College 2004 — 2005
General Education
Oracle March 2015 - Present
Oracle February 2013 - March 2015
Oracle March 2012 - February 2013
RightNow November 2010 - March 2012
RightNow Technologies March 2010 - November 2010
Simkins-Hallin Lumber Company June 2007 - March 2010
Langlas and Associates, Inc. October 2006 - June 2007
Conveyors and Equipment August 2005 - September 2006
Schirmer Engineering August 2004 - August 2005
Skills
Customer Service, Sales, Microsoft Office, Software Documentation, English, Social Media, Management, Contract Negotiation, Data Analysis, SaaS, Advertising, Documentation, Writing, NetSuite, Data Entry, Online Marketing, Account Management, Strategy, CRM, echosign, Editing, VoIP, Cloud Computing, Solution Selling, Enterprise Software, Salesforce.com, Professional Services, Sales Process, Creative Writing, Resume Writing, Project Management, Oracle Applications, Organizational...
Education
Montana State University-Billings 2007 — 2010
B.A., Organizational Communication
Orange Coast College 2004 — 2005
General Education
Danny Orlick's RightNow Technologies Experience April 2010 - October 2010
Job Founder & CEO at NetGym
Industry Computer Software
Experience
NetGym July 2015 - Present
Equinox September 2013 - Present
Bodyrok January 2013 - Present
Crunch Fitness September 2012 - Present
New Relic, Inc. August 2013 - July 2015
Oracle January 2012 - May 2013
RightNow August 2011 - January 2012
RightNow November 2010 - August 2011
RightNow Technologies April 2010 - October 2010
Golden State Warriors November 2009 - May 2010
Skills
SaaS, Customer Service, Contact Centers, Sales Management, Knowledge Management, Negotiation, Business Strategy, Business Development, Customer Experience, Building Relationships, Email Marketing, Selling, Management, Sales, CRM, Salesforce.com, Team Building, Lead Generation, Social Networking, Cloud Computing, Analytics, Direct Sales, Business Intelligence, Enterprise Software
Education
Concordia University Irvine 2007 — 2009
B.A, Business Administration; in; Sport Management
Skyline College 2004 — 2007
A.A, Liberal Arts
San Mateo High School 2000 — 2004
NetGym July 2015 - Present
Equinox September 2013 - Present
Bodyrok January 2013 - Present
Crunch Fitness September 2012 - Present
New Relic, Inc. August 2013 - July 2015
Oracle January 2012 - May 2013
RightNow August 2011 - January 2012
RightNow November 2010 - August 2011
RightNow Technologies April 2010 - October 2010
Golden State Warriors November 2009 - May 2010
Skills
SaaS, Customer Service, Contact Centers, Sales Management, Knowledge Management, Negotiation, Business Strategy, Business Development, Customer Experience, Building Relationships, Email Marketing, Selling, Management, Sales, CRM, Salesforce.com, Team Building, Lead Generation, Social Networking, Cloud Computing, Analytics, Direct Sales, Business Intelligence, Enterprise Software
Education
Concordia University Irvine 2007 — 2009
B.A, Business Administration; in; Sport Management
Skyline College 2004 — 2007
A.A, Liberal Arts
San Mateo High School 2000 — 2004
Tom Bruch's RightNow Technologies Experience January 2000 - May 2005
Job Owner, Big Sky Internet Design, Inc.
Industry Internet
Experience
Big Sky Internet Design, Inc. January 1998 - Present
RightNow Technologies. January 2000 - May 2005
ADP January 1997 - December 1999
Skills
Website Development, Web Services, Web Marketing, Email Marketing, Social Media Marketing, Social Media, Small Business, Customer Service, Marketing, Marketing Communications, Public Relations, New Business Development, Strategic Planning
Education
Salem International University 1982 — 1984
Bachelor of Science (BS)
Bowling Green State University 1981 — 1982
Big Sky Internet Design, Inc. January 1998 - Present
RightNow Technologies. January 2000 - May 2005
ADP January 1997 - December 1999
Skills
Website Development, Web Services, Web Marketing, Email Marketing, Social Media Marketing, Social Media, Small Business, Customer Service, Marketing, Marketing Communications, Public Relations, New Business Development, Strategic Planning
Education
Salem International University 1982 — 1984
Bachelor of Science (BS)
Bowling Green State University 1981 — 1982
Hewlett-Packard
SAP
Symantec
Intuit
HP
salesforce.com
Bloomberg LP
Autodesk