Sofica Group

Industry: Company

Description

Founded: 2004 Parent organization: TTEC Subsidiary: BTC Contact EOOD

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Sofica Group Employees

Employee
Years
Job
Industry
Hristina Georgieva Hristina Georgieva Bulgaria area Details
Hristina Georgieva's Sofica Group Experience January 2011 - June 2012
Job Remote site monitor
Industry Pharmaceuticals
Experience
PPD  March 2015 - Present
Trelleborg  May 2012 - March 2015
Sofica Group   January 2011 - June 2012
Autotechnica LTD -the official importer of SEAT for Bulgaria   June 2010 - January 2011
SAP LABS - Bulgaria  February 2008 - January 2009

Skills
Databases, English, Problem Solving, Word, Account Management, Process Improvement, Analysis, Planning, Negotiation, Incident Management, Access, Lotus Notes, Team Building, Disaster Recovery, Interviews, IT Service Management, Management, Microsoft Excel, Time Management, Training, System Administration, Recruiting, Budgets, Team Leadership, Team Management, Marketing, Performance Appraisal

Education
UNIVERSITY OF CHEMICAL TECHNOLOGY AND METALLURGY   2006 — 2012
Bachelor, Engineer in Biotechnologies

University of Cambridge   2004 — 2005
Cambridge Advanced Certificate, Cambridge advanced certificate, Advanced Certificate in English

"Ekzarh Antim"1
English language class

Radostin Tsilkov Radostin Tsilkov Bulgaria area Details
Radostin Tsilkov's Sofica Group Experience May 2011 - February 2015
Job Callcenter Agent at Sofica Group
Industry Outsourcing/Offshoring
Experience
Sofica Group   May 2011 - February 2015
Hypermarket "A.Markou&son"   October 2008 - February 2012

Skills
Call Centers, Service Delivery, IT Operations, Outsourcing, Service Desk, Contact Centers, Call Center, ITIL, Service Management, Incident Management, Windows, Team Management, IT Service Management, Teamwork, Troubleshooting, CRM, Customer Satisfaction, ERP, C#, HTML, CSS, Photoshop, Adobe Premier Pro, Customer Experience, Team Leadership

Education
Plovdivski universitet 'Paisii Hilendarski'   2013 — 2017
Bachelor's degree, Software Technology and Design

Pavlina Uzunova Pavlina Uzunova Bulgaria area Details
Pavlina Uzunova's Sofica Group Experience July 2013 - Present
Job Executive Assistant Administration at Sofica Group, a TeleTech Company
Industry Outsourcing/Offshoring
Experience
Sofica Group, a TeleTech Company  November 2014 - Present
Sofica Group   July 2013 - Present

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English, Teaching, Administration, Analysis

Education
Malmö högskola / Malmö University   2012 — 2013
Master of Arts (MA), International Migration and Ethnic Relations (IMER), Mater's Thesis: "The Experiences of Bulgarian Migrants in the UK"

University of National and World Economy (UNWE)   2007 — 2011
Bachelor's degree, European Studies

English Language High School   2002 — 2007
English, Maths and German

Juliana Martinova Juliana Martinova Bulgaria area Details
Juliana Martinova's Sofica Group Experience September 2008 - February 2010
Job Multichannel Sales Manager at Groupama
Industry Insurance
Experience
Groupama  July 2013 - Present
CallEx   May 2012 - June 2013
Lev Ins Contact Centre   March 2010 - May 2012
Sofica Group   September 2008 - February 2010

Skills
BPO, Call Center, Outsourcing, Team Management, Management, Sla, IT Service Management, Team Leadership, Call Centers, Service Delivery, Process Improvement, Performance Management, Customer Experience, HR Consulting, Contact Centers, Customer Satisfaction, CRM, Telecommunications, Leadership, Employee Engagement

Education
Sofia University St. Kliment Ohridski   2007 — 2012
Bachelor's degree, Portuguese Language and Literature

Foreign languages school Bertolt Brecht   2002 — 2007
French and English language

Ina Gergova Ina Gergova Bulgaria area Details
Ina Gergova's Sofica Group Experience February 2009 - March 2011
Job Account Service Manager at HewlettPackard
Industry Information Technology and Services
Experience
Hewlett-Packard  October 2013 - Present
Hewlett-Packard  March 2012 - September 2013
Hewlett-Packard  March 2011 - September 2013
Sofica Group   February 2009 - March 2011
Axway  October 2006 - January 2009
VIVACOM  June 2006 - September 2006
Stop & Shop  June 2005 - September 2005

Skills
IT Service Management, Incident Management, Process Improvement, ITIL, Troubleshooting, HP, Service Delivery, IT Operations, Service Management, Management, Technical Support, ITIL v3 Foundations..., Service Desk, Problem Management, Outsourcing, IT Management, Security

Education
Technical University Sofia   2002 — 2006
Bachelor, Telecommunication Technologies

Nov Bulgarski Universitet   2006 — 2009
Master, Telecommunications Management

Marieta Gadzheva Marieta Gadzheva Bulgaria area Details
Marieta Gadzheva's Sofica Group Experience May 2009 - December 2009
Job Account Manager Business Sales at Telepoint
Industry Telecommunications
Experience
Telepoint   October 2013 - Present
Blizoo  June 2011 - May 2013
VIVACOM  January 2010 - September 2010
Sofica Group   May 2009 - December 2009

Skills
Telecommunications, Communicative Skills, Teamwork, Technical Support, IP, Networking, Analytical Skills, Ethernet, Computers, Cisco Technologies, Organization, Creativity, Sales, Pre-sales, Data Center

Education
Technical University of Sofia   2012 — 2014
Master of Engineering (MEng), Telecommunications Engineering

Università degli Studi del Sannio-Benevento   2013 — 2013
Master's degree, Telecommunications Engineering

Technical University of Sofia   2008 — 2012
Bachelor's degree, Telecommunications Engineering

Yelena Ilieva Yelena Ilieva Bulgaria area Details
Yelena Ilieva's Sofica Group Experience April 2010 - September 2010
Job Resource control agent 2 Hewlett Packard CSC Sofia
Industry Information Technology and Services
Experience
Hewlett-Packard  September 2010 - Present
Sofica Group   April 2010 - September 2010
Sofica Group   December 2008 - March 2010

Skills
Teamwork, IT Service Management, HP, Call Center

Education
Sofia University St. Kliment Ohridski   2002 — 2007
bachelor and master, International relations

Venelin Dimitrov Venelin Dimitrov Bulgaria area Details
Venelin Dimitrov's Sofica Group Experience July 2013 - Present
Job Service Delivery Manager at Sofica Group
Industry Information Technology and Services
Experience
Sofica Group   July 2013 - Present
Soitron  May 2013 - July 2013
Sofica Group   August 2010 - May 2013
AVG  July 2008 - August 2010
BTC  February 2008 - June 2008
BTC  September 2007 - February 2008
BTC  November 2006 - August 2007
Stop & Shop  June 2006 - September 2006
IMRO   July 2003 - March 2006

Skills
ITIL, IT Service Management, KPI, Outsourcing, Testing, Team Leadership, Key Performance..., Troubleshooting, Quality Assurance, Sla, Training, Project Management, Software Documentation, Process Improvement, Call Centers, Change Management, Customer Support, Service Delivery, Business Analysis, Incident Management, Leadership, HP, User Acceptance Testing, Business Process

Education
Technical University Sofia   2002 — 2008
Electrical engeneering

Languague School "Peio Yavorov"   1996 — 2001
French, English, Physics

Nikolay Dimitrov Nikolay Dimitrov Bulgaria area Details
Nikolay Dimitrov's Sofica Group Experience May 2011 - November 2012
Job Inhouse Legal Advisor at Ciela Norma AD
Industry Law Practice
Experience
Ciela Norma AD   August 2015 - Present
Independent Legal Counselor   February 2014 - Present
dogovor.at   February 2014 - August 2015
Bulgarian Industrial Association  February 2013 - August 2013
Council of Ministers of the Republic of Bulgaria, Council for the administrative reform, Secretariat   January 2013 - February 2013
Sofica Group   May 2011 - November 2012
Bulgarian Automobile Union   July 2010 - January 2011

Skills
Liability, Confidentiality, Analytical Abilities, Ability to work under..., Sellers Agent, Law Enforcement, Administrative Law, Law Analysis, Independent Thinker, Telemarketing, Phone Sales, Inbound, Outbound, Focus on Clients, Sales skills, Team player, Teamwork, Analysis, Call Centers, Analytical Skills, Free Thinking, Selling Skills, Inbound Marketing, Sla, Management, Customer Satisfaction, Outsourcing, Contact Centers, Service Delivery, Time Management, English, Customer Experience, SLA, Project Management

Education
Sofia University St. Kliment Ohridski   2007 — 2013
Master's Degree, Legal Professions and Studies

Ministry of Justice   2014 — 2014
Legal capacity, Law

National school of Management - Sofia   2005 — 2007
Specialist in Management, Business Administration and Management, General

High-School - Sofia   2002 — 2007
High-School degree, Public Administration

Ivelina (Hristova) Boiklieva Ivelina (Hristova) Boiklieva Bulgaria area Details
Ivelina (Hristova) Boiklieva's Sofica Group Experience July 2008 - February 2014
Job Recruitment Manager at GfK
Industry Market Research
Experience
GfK  July 2015 - Present
GfK  March 2014 - June 2015
Sofica Group   July 2008 - February 2014
Deloitte  November 2007 - July 2008

Skills
Employee Relations, Interviewing, Recruitment/Retention, Sourcing, Employee Engagement, Career Development, Job Fairs, New Hire Orientations, Employee Surveys, Employee Opinion Surveys, Interviews, Human Resources, Recruiting, Management, Performance Appraisal, Employer Branding, Personnel Management, Talent Management, Screening, Assessment Center, Job Descriptions, Training, HR Consulting, Organizational..., HR Policies, Taleo, Technical Recruiting, Workforce Planning, Business English, Project Planning, Executive Search, Talent Acquisition, Deferred Compensation, Academic English, Analysis, Bulgarian, Compensation & Benefit, Organizational Design, Benefits Negotiation, Labor Relations, Internet Recruiting, English grammar, Applicant Tracking..., Succession Planning, Recruitment Advertising, Strategic HR, HR Transformation, Job Evaluation, Screening Resumes, College Recruiting

Education
Universitet za nacionalno i svetovno stopanstvo   2007 — 2009
Master, Human Resources Management

Universitet za nacionalno i svetovno stopanstvo   2003 — 2007
Bachelor, Economics of trade

Technological Educational Institute of Thessaly. / TEI of Thessaly   2005 — 2006
Bachelor, Project Management/Exchange program

Slaveya Yordanova Slaveya Yordanova Bulgaria area Details
Slaveya Yordanova's Sofica Group Experience February 2013 - February 2014
Job Services Architect at HewlettPackard
Industry Information Technology and Services
Experience
Hewlett-Packard  February 2014 - Present
Sofica Group   February 2013 - February 2014
Sofica Group   January 2011 - December 2013
New Bulgarian University  September 2008 - June 2010
Adecco UK  February 2008 - December 2008
Adecco UK  May 2007 - May 2008

Skills
Advertising, English, Interviews, Social Media, Team Management, Management, Recruiting, Performance Management, Teamwork, Customer Service, Project Management, Change Management, Employee Relations

Education
Nov Bulgarski Universitet   2008 — 2010
Master, Advertising and Lifestyles

Sofia University St. Kliment Ohridski   2000 — 2005
Bachelor's degree, English Language and Literature, General

Nina Barkalova Nina Barkalova Bulgaria area Details
Nina Barkalova's Sofica Group Experience September 2010 - November 2010
Job ITSM Process Implementation Manager at HewlettPackard
Industry Telecommunications
Experience
Hewlett-Packard  February 2013 - Present
HP  September 2010 - January 2013
Sofica Group   September 2010 - November 2010
ITD Network  March 2008 - November 2008

Education
Technical University Sofia   2003 — 2007
Batchelor, Communication Engineering

Diana Velinova Diana Velinova Bulgaria area Details
Diana Velinova's Sofica Group Experience October 2009 - April 2010
Job Technical University of Sofia
Industry Photography
Experience
Sofica Group   October 2009 - April 2010

Skills
Microsoft Office, Photoshop, Teamwork, Photography, English, Project Planning, Digital Photography, Windows, HTML, PowerPoint, Team Leadership, Microsoft Word, Research, Microsoft Excel, Team Management

Education
New Bulgarian University   2012 — 2014
Master's degree, Photography

Technical University Sofia   2012 — 2013
Master's degree, Marketing/Marketing Management, General

Technical University Sofia   2007 — 2012
Bachelor's degree, Industrial Managment

Yanislava Yonchovska Yanislava Yonchovska Bulgaria area Details
Yanislava Yonchovska's Sofica Group Experience December 2010 - February 2012
Job Service Delivery Control at eFellows
Industry Telecommunications
Experience
Hewlett-Packard  February 2012 - April 2013
Sofica Group   December 2010 - February 2012
Sofica Group   April 2010 - December 2010
Mobiltel  July 2008 - September 2008
VIVACOM  July 2007 - August 2007

Skills
ITIL, IT Service Management, Change Management, Service Delivery, Management, HP, Telecommunications, Software Project..., Analysis, Customer Service, Process Improvement, Account Management, Requirements Analysis, Outsourcing, Project Planning, Testing, Program Management, Customer Relations

Education
Technical University Sofia   2009 — 2011
Master of Science degree, Telecommunications

Technical University Sofia   2005 — 2009
Bachelor of Science degree, Telecommunications

Professional school of Computer Technologies and Systems – Pravets, Bulgaria   2000 — 2005
Computer Science Specialist, Computer Techniques and Technology

Marina Boteva Marina Boteva Bulgaria area Details
Marina Boteva's Sofica Group Experience September 2014 - Present
Job Site Manager at Sofica Group
Industry Outsourcing/Offshoring
Experience
Sofica Group   September 2014 - Present
Sofica Group   December 2010 - Present
Sofica Group, a TeleTech Company  2009 - 2015
Sofica Group, a TeleTech Company  2009 - 2015
Sofica Group, a TeleTech Company  2009 - 2015
Sofica Group   October 2009 - November 2010
Sofica Group   May 2008 - September 2009

Skills
Sla, Team Management, Service Delivery, Contact Centers, Telemarketing, Customer Satisfaction, Service Desk, Team Leadership, Teamwork, Management, Customer Service, Outsourcing, Telecommunications, Training, Microsoft Excel, Microsoft Office, Negotiation, Leadership, Performance Management, Human Resources, Interviews, Workforce Planning, Coaching, Call Centers, Analysis, Customer Experience, SLA

Education
University of National and World Economy   2010 — 2012
Master's degree, Accounting and Control

Technical University Sofia   2005 — 2009
Bachelor of Public Administration

Lycée de langue française "Antoine de Saint-Exupéry"   2000 — 2005

Bilyana Tihova Bilyana Tihova Bulgaria area Details
Bilyana Tihova's Sofica Group Experience August 2014 - January 2015
Job Administrative Assistant at Sofica Group
Industry Education Management
Experience
Sofica Group   August 2014 - January 2015
Navigatorcentrum   September 2013 - June 2014
Knowledge Association - Lovech   December 2012 - August 2013
Foreign Language School "Exarch Joseph I"   September 2011 - August 2013
Europeschools   November 2011 - June 2012
"St. Cyril and St. Methodius University of Veliko Turnovo   2007 - 2011
Societe Generale  July 2010 - August 2010

Skills
Teaching, English, German, Microsoft Office, Public Speaking, Research, Editing, Teamwork

Education
Sofia University St. Kliment Ohridski   2011 — 2013
Master's degree, European studies and social sciences

St. Cyril and St. Methodius University of Veliko Turnovo   2007 — 2011
Bachelor's degree, Applied linguistics - English and German

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