Southeastern Pennsylvania Transportation Authority (SEPTA)
Industry: Public transport company
DescriptionThe Southeastern Pennsylvania Transportation Authority is a regional public transportation authority that operates bus, rapid transit, commuter rail, light rail, and electric trolleybus services for nearly 4 million people in five counties in and around Philadelphia, Pennsylvania. Customer service: 1 (215) 580-7800 Headquarters: Philadelphia, PA CEO: Jeffrey D. Knueppel (Oct 2015–) Number of vehicles: 2,295 Annual ridership: 329,931,400 (2014) Founded: 2007
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Southeastern Pennsylvania Transportation Authority (SEPTA) Employees
Southeastern Pennsylvania Transportation Authority (SEPTA) August 2011 - Present
Howard Kelly Public Relations & Communications Strategies February 2000 - Present
Philadelphia Department of Behavioral Health and Mental Retardation Services (DBH/MRS) November 2005 - December 2006
Richmond Redevelopment & Housing Authority (RRHA) January 2002 - September 2005
Lincoln University of Pennnsylvania September 2002 - July 2004
Suburban Cable/Comcast Communications January 1997 - February 2000
Crawley, Haskins & Rodgers Public Relations & Advertising (now Millenium 3 Management) January 1995 - December 1996
Chilton's Review of Optometry November 1992 - November 1994
Continental Bank/Midlantic Bank ( Now PNC Bank) December 1990 - August 1992
The Prudential Insurance Company of America--Eastern Operations September 1988 - December 1990
Skills
Media Relations, Event Planning, Corporate Communications, Newsletters, Editorial, Publications, Research, Team Building, Public Speaking, Public Relations, Strategic Planning, Program Management, Non-profits, Social Media
Education
Temple University 1982 — 1985
Bachelor of Arts, Journalism
Florida A & M University; Martin Luther King High School, Philadelphia, Pa
Corporate Call Center, Inc. December 2014 - Present
InspiriTec October 2014 - November 2014
Southeastern Pennsylvania Transportation Authority (SEPTA) April 2014 - July 2014
PrimeFlight Aviation Services June 2012 - August 2013
Boston Market November 2011 - June 2012
Skills
Account Management, Customer Satisfaction, Customer Service, Microsoft Office, Negotiation, Sales, Sales Management, Team Building, Tourism, PowerPoint, Microsoft Excel, Microsoft Word, Outlook, Leadership, Strategic Planning, Management, Time Management, New Business Development
Education
Thompson Institute 2013 — 2014
certification, Medical Office Assistant/Specialist
Southeastern Pennsylvania Transportation Authority (SEPTA) May 2014 - Present
Southeastern Pennsylvania Transportation Authority (SEPTA) December 2000 - May 2014
Southeastern Pennsylvania Transportation Authority (SEPTA) March 2000 - May 2014
Southeastern Pennsylvania Transportation Authority (SEPTA) March 1991 - December 1999
Skills
Rail, Railway, Accounting, Transportation, Access, Budgets, Process Improvement, Analysis, Financial Analysis, Forecasting, Microsoft Excel, Financial Reporting, Logistics
Education
Temple University - Fox School of Business and Management 1995 — 2000
Master of Business Administration (M.B.A.), Accounting and Finance, Honors
Milton Hershey School 1985 — 1989
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
CVS Pharmacy August 2013 - Present
Southeastern Pennsylvania Transportation Authority (SEPTA) August 2014 - December 2014
RuffaloCODY September 2012 - October 2013
CVS Pharmacy September 2010 - July 2013
Skills
Problem Solving, Organization, Time Management, Positivity, Communication, Customer Service, Teamwork, Highly resourceful, Patience, Friendly Personality, Highly detail oriented, Goal Oriented, Microsoft Excel, Retail, Social Networking, Management, Microsoft Word, Event Planning, Supervisory Skills, Microsoft Office, Human Resource...
Education
Temple University - Fox School of Business and Management 2011 — 2015
Fox School of Business Administration
Business; Human Resources Management
Temple University
Southeastern Pennsylvania Transportation Authority (SEPTA) May 2015 - Present
Greater St. John's Rescue Full Gospel Ministries April 1995 - Present
Southeastern Pennsylvania Transportation Authority (SEPTA) April 2015 - May 2015
Southeastern Pennsylvania Transportation Authority (SEPTA) June 2014 - April 2015
OfficeTeam-Specialized Administrative Staffing September 2012 - June 2014
Full Gospel Baptist Church Fellowship of Pennsylvania April 2013 - April 2014
Office Team 2013 - 2014
Office Team 2013 - 2014
Office Team 2013 - 2014
Full Gospel Baptist Church Fellowship of Pennsylvania February 2008 - April 2013
Skills
Database Management, Web Design, Computer Hardware, Cpr Certified, Staff Training, Supervisory Skills, MS Office Suite, Desktop Publishing, Help Desk Management, Office Management, Customer Service, Outlook, Microsoft Office, Leadership Development, Data Entry, Database Admin, Administrative..., Training, Time Management, Office Administration, Confidentiality, Nonprofits, Event Planning, Calendars, System Administration, Access, Calendaring, Coordination, Travel Arrangements, Community Outreach, Spreadsheets, Constant Contact, Easy Projects, Databases: Defran,..., Yardi Property..., Eligibility..., SharePoint, Skill Building, Employee Training, Presentation Coaching, Microsoft Excel, PowerPoint, Invoicing, Lotus Notes, Executive Level..., Fundraising, Management, Event Management, Executive Support, Leadership
Education
University of Phoenix 2011 — 2012
Associate of Arts and Sciences (A.A.S.), Human Services Management
Faith Bible Institute 2005 — 2008
Associate's degree, Biblical Studies, 4.0
ETI International 2000 — 2001
Certificate, Microsoft Office User Specialist Certificate Program
William Penn HS 1975 — 1976
Diploma, Business
Mercy Vocational High School 1972 — 1975
Business
St. Malachy 1966 — 1972
Grade School Diploma
Dechert LLP September 2014 - Present
Southeastern Pennsylvania Transportation Authority (SEPTA) August 2013 - December 2013
Dechert LLP May 2013 - July 2013
Chambers of the Honorable Michael M. Baylson, U.S. District Court for the E.D. Pa. June 2012 - August 2012
Chambers of the Honorable Dolores Sloviter, U.S. Third Circuit May 2012 - June 2012
AmeriCorps September 2010 - July 2011
Parliament of Canada May 2009 - July 2009
Ohio House Democratic Caucus January 2009 - May 2009
Skills
Event Planning, Microsoft Office, Public Policy, Legal Research, Legal Writing, French, Access, Public Speaking, Program Management
Education
Temple University - James E. Beasley School of Law 2011 — 2014
Juris Doctor (J.D.), Certificate in Trial Advocacy, Cum Laude
The Ohio State University 2008 — 2010
BAS, Political Science, Magna Cum Laude
SEPTA Youth Advisory Council August 2013 - Present
Delaware River Port Authority December 2014 - Present
New York City Transit May 2015 - August 2015
Southeastern Pennsylvania Transportation Authority (SEPTA) June 2014 - August 2014
The Transit Navigator September 2011 - April 2013
Amtrak September 2010 - May 2011
Skills
Public Transport, Social Media, Systems Engineering, Entrepreneurship, PowerPoint, Transportation, Project Planning, Operations Management, Educational Technology, Transportation..., Engineering, Microsoft Excel, Behavioral Economics
Education
University of Pennsylvania 2012 — 2016
Jerome Fisher Program in Management and Technology, B.S. Economics; B.S.E. Systems Science & Engineering; M.S.E. Systems Engineering
University of Pennsylvania - The Wharton School 2012 — 2016
Bachelor of Science (B.S.), Economics, Behavioral Economics
Science Leadership Academy 2008 — 2012
High School
Long Island School for the Gifted 2005 — 2008
Adecco Group 2014 - Present
Second City Hollywood 2014 - 2015
Brooksource @DaVita November 2012 - April 2013
Southeastern Pennsylvania Transportation Authority (SEPTA) June 2009 - August 2010
Skills
Microsoft Office, Customer Service, Social Media, Management, Training, Public Speaking, Event Planning, Social Networking, Sales, Microsoft Excel, Acting, Improv, Creative Writing, Communications
Education
Second City 2014 — 2015
Improv 3 and Conservatory 1, 2
Temple University 2008 — 2011
Bachelor's Degree, Strategic Organizational Communications
Brian Reese Studios
Hey, I Saw Your Commercial
Level 1 & 2, VIP Member
Rogue Improv
Longform
Southeastern Pennsylvania Transportation Authority (SEPTA) September 2014 - Present
Southeastern Pennsylvania Transportation Authority (SEPTA) May 2012 - August 2013
National Geographic Society January 2012 - May 2012
Skills
GIS, ArcGIS, GIS Application, Public Transport, Transportation Planning, Baking, Cooking, Horse Care
Education
University of Pennsylvania 2013 — 2014
Master's degree, Urban Spatial Analytics
The George Washington University 2009 — 2013
Bachelor of Arts (BA), Geography and GIS
Deloitte July 2015 - Present
Southeastern Pennsylvania Transportation Authority (SEPTA) June 2014 - August 2014
Sony Electronics May 2012 - April 2014
Skills
Customer Service, PowerPoint, Microsoft Office, Microsoft Excel, Social Media, Facebook, Microsoft Word, Market Research, Public Speaking, Research
Education
University of Pittsburgh 2011 — 2015
Finance & Business Information Systems
Council Rock High School North 2007 — 2011
Sodexo June 2015 - Present
WMATA October 2014 - June 2015
SEPTA April 2011 - October 2014
Southeastern Pennsylvania Transportation Authority (SEPTA) December 2008 - April 2011
Southeastern Pennsylvania Transportation Authority (SEPTA) June 2008 - August 2008
Skills
Microsoft Excel, Microsoft Office, Analysis, PowerPoint, Budgets, Access, Customer Service, Microsoft Word, Process Improvement, Accounting, Outlook, Strategic Planning, Data Analysis, Team Building, Adobe Acrobat, Financial Analysis, Financial Reporting, Forecasting, Operations Management, Finance, General Ledger, Account Reconciliation, Transportation, Spreadsheets, Data Entry, Oracle, Microsoft SQL Server, Microsoft Publisher, PeopleSoft, Bloomberg, Treasury
Education
Temple University - Fox School of Business and Management
Bachelor of Business Administration (BBA), Entrepreneurship/Entrepreneurial Studies
Southeastern Pennsylvania Transportation Authority (SEPTA) May 2013 - Present
WTXF-TV FOX 29 August 2012 - May 2013
WHYY (Newsworks.org) July 2011 - August 2012
KSTP-TV December 2009 - May 2011
KRDO-TV NewsChannel 13 August 2006 - December 2009
Skills
Journalism, AP Style, Breaking News, Storytelling, News Writing, Social Media, New Media, Broadcast Journalism, Editing, Digital Media, Broadcast, Public Relations
Education
University of Colorado at Boulder
Bachelor of Science (B.S.), Broadcast News
Southeastern Pennsylvania Transportation Authority (SEPTA) February 2014 - Present
Washington Metropolitan Area Transit Authority April 2011 - February 2014
Dallas Area Rapid Transit June 2007 - May 2011
Dallas Area Rapid Transit November 2004 - June 2007
Skills
Customer Service, Contact Center..., Customer Satisfaction, Coaching, Team Leadership, Performance Management, Microsoft Excel, Telephone Skills, Quality Assurance, Data Analysis, Workforce Management, Workforce Planning, Customer Information, Customer Relations, Staff Training, Staff Supervision, Listening Skills, Phone Etiquette, Staff Scheduling, Teamwork, Call Centers, Contact Center..., Contact Centers, ACD, CRM, Schedules, Team Building, Management, Training, Process Scheduler
Education
University of North Texas 1999 — 2001
Communication Design
The University of Texas at Arlington 1996 — 1997
James Bowie High School
Durkin Law Offices, P.C. January 2015 - Present
Southeastern Pennsylvania Transportation Authority (SEPTA) September 2014 - December 2014
Sidney L. Gold & Associates May 2014 - August 2014
Hon. Elizabeth T. Hey, U.S. District Court for the Eastern District of Pennsylvania May 2013 - August 2013
Post and Post LLC December 2011 - July 2012
Senator Bob Casey July 2011 - August 2011
Senator Russ Feingold's Campaign February 2010 - November 2010
Skills
Press Releases, Social Media, Legal Research, Public Speaking, Microsoft Office, Microsoft Excel, Event Planning, PowerPoint, Research, Litigation, Leadership, Legal Writing
Education
Temple University - James E. Beasley School of Law 2012 — 2015
Doctor of Law (J.D.), Commercial Litigation and Employment Law
University of Wisconsin-Madison 2007 — 2011
Bachelor of Arts (B.A.), Political Science and Communication Science
Southeastern Pennsylvania Transportation Authority (SEPTA) July 2014 - Present
City of Philadelphia May 2010 - June 2014
Temple University August 2011 - December 2012
Aegis Property Group September 2007 - May 2010
City of Philadelphia July 1995 - September 2007
Skills
Project Planning, Construction, Project Management, Sustainability, Budgets, Management, Facilities Management, Green Building, Real Estate, Energy, Customer Service, Government, Policy, Strategic Planning, Program Management, Public Policy, Proposal Writing, Economic Development, Leadership, Contract Negotiation, Contract Management, Construction Management, Process Scheduler, Nonprofits, Policy Analysis, Team Building, Community Outreach, Community Development, Fundraising, Program Development
Education
Temple University - Fox School of Business and Management 2011 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
Villanova University 1990 — 1994
BS Civil Engineering, Civil Engineering
Father Judge 1986 — 1990
High School Diploma, General Studies
Southeastern Pennsylvania Transportation Authority (SEPTA) March 2015 - Present
SEPTA August 2006 - Present
Skills
Civil Engineering
Education
University of Massachusetts at Lowell 2001 — 2006
Bachelor's degree, Civil Engineering
G M Hoffman Consulting November 2012 - Present
Bechtel 2006 - 2012
Parsons Brinckerhoff 1990 - 2006
New York City Transit 1984 - 1990
Southeastern Pennsylvania Transportation Authority (SEPTA) 1981 - 1984
Skills
Project Planning, Railway, Transportation, Project Control, Public Transport, Rail, Civil Engineering, Program Management, Construction Management, Contract Management, Tunnels, Stakeholder Management, Infrastructure, Engineering, Change Management, Strategy, Construction, Light Rail, Management, Commercial Management
Education
University of Michigan 1970 — 1975
BSME, Mechanical Engineering
Southeastern Pennsylvania Transportation Authority (SEPTA) January 2015 - Present
United States Air Force March 2003 - Present
SEPTA February 2009 - December 2014
Enterprise Rent-A-Car April 2002 - March 2008
Skills
Customer Service, Leadership, Management, Microsoft Office, Process Improvement, Strategic Planning, Project Management, Sales, Public Speaking, Team Building, Training, Marketing, Team Leadership, Event Planning
Education
University of Central Florida - College of Business Administration 1996 — 2001
Bachelor of Science (B.S.), Marketing
Southeastern Pennsylvania Transportation Authority (SEPTA) November 2014 - Present
UCI Architects, Inc. June 2010 - November 2014
The Public Sustainability Group June 2009 - June 2012
Skidmore Owings & Merrill LLP (SOM) November 2005 - April 2009
BLT Architects September 2004 - November 2005
Ballinger November 2001 - April 2003
Studio 27 Architecture Pllc January 2001 - July 2001
Skills
Revit, Architectural Design
Education
The Catholic University of America 1997 — 2001
B.S. in Architecture, Architecture
Southeastern Pennsylvania Transportation Authority (SEPTA) February 2014 - Present
Jacobs Engineering March 1999 - February 2014
Edwards and Kelcey 1999 - 2007
Skills
Bridge, Civil Engineering, Structural Engineering, Transportation..., Structural Analysis, Steel Structures, Project Management, Prestressed Concrete, Commuter Rail, Rail, Value Engineering, Project Estimation, Railway, Structural Dynamics, CPM Scheduling, Contract Management, Design-Build, Building Bridges, Concrete
Education
University of Michigan 1994 — 1998
BS, Civil Engineering (Structures)
Southeastern Pennsylvania Transportation Authority (SEPTA) April 2015 - Present
Gannett Fleming June 1988 - April 2015
Skills
LEED AP, Green Building, AIA, USGBC, Submittals, LEED, AutoCAD, Renovation, Building Design, Construction Drawings, Sustainable Design, Proposal Writing, Feasibility Studies, Design Research, Construction Management, Contract Management, Sustainable Architecture, Project Estimation, Sustainability, Architectural Design, Project Planning
Education
The Catholic University of America 1977 — 1979
BS, Architecture
Wentworth Institute of Technology 1975 — 1977
Assoc AET, Architectural Engineering Technology
Southeastern Pennsylvania Transportation Authority (SEPTA) September 2014 - Present
Northeast Midwest Institute August 2009 - May 2014
Montgomery County Planning Commission 2014 - August 2014
Northeast Corridor Infrastructure & Operations Advisory Commission 2013 - 2014
Center City District June 2013 - August 2013
Delaware Valley Regional Planning Commission March 2013 - June 2013
Delaware Valley Regional Planning Commission September 2012 - February 2013
Institut d'Etudes Politiques de Bordeaux September 2008 - April 2009
Skills
Qualitative Research, Policy Analysis, GIS, R
Education
University of Pennsylvania 2012 — 2014
Masters of City Planning, Sustainable Transportation and Infrastructure Planning
University of Delaware 2006 — 2008
M.A., Political Science and International Relations
University of Delaware 2004 — 2006
B.A., International Relations
Southeastern Pennsylvania Transportation Authority (SEPTA) June 2013 - Present
National Park Service February 2012 - July 2013
DOT, Federal Transit Administration January 2013 - May 2013
Lieberman & Blecher, P.C. 2008 - 2010
Clean Ocean Action 2007 - 2008
Skills
Legal Research, Legal Writing, Legal Assistance, Courts, Microsoft Office, Microsoft Excel, Transactional Skills, Appellate Advocacy, Environmental Law, Family Law, Mediation, Litigation, Westlaw, Research, Civil Litigation
Education
Temple University - James E. Beasley School of Law 2010 — 2013
JD
Vassar College 2003 — 2007
Bachelor of Arts (B.A.)
Pennsbury High School 1999 — 2003
Southeastern Pennsylvania Transportation Authority (SEPTA) Energy AnalystWarren Energy EngineeringMay 2012 - October 2013
Skills
Energy Efficiency, Energy, Energy Management, Renewable Energy, Energy Audits, HVAC, Engineering, Energy Conservation, AutoCAD, Solidworks, Mechanical Engineering, Matlab, Project Management, Microsoft Office, Microsoft Excel, LEED, Sustainability, CAD, Pro Engineer, Solar Energy
Education
University of Delaware 2009 — 2013
BS, Mechanical Engineering
Exelon June 1984 - Present
Southeastern Pennsylvania Transportation Authority (SEPTA) May 1981 - May 1984
Skills
Power Generation, Power Plants, Energy, Process Improvement, Electric Power, Maintenance Management, Natural Gas, Steam Turbines, Renewable Energy, Plant Operations, Electricity, Turbines, Root Cause Analysis, Instrumentation, Electricians
Education
Temple University 1979 — 1981
Associate's degree, Electronic Engineering Tecnology
North Catholic high school 1972 — 1976
Southeastern Pennsylvania Transportation Authority (SEPTA) January 2014 - Present
Education
Thompson Institute
Southeastern Pennsylvania Transportation Authority (SEPTA) May 1986 - Present
Education
Temple University - James E. Beasley School of Law
Doctor of Law (JD), law
West Chester University of Pennsylvania
Bachelor of Arts (B.A.), Economics
Temple University Health System November 1997 - Present
Temple University November 1997 - April 2002
Southeastern Pennsylvania Transportation Authority (SEPTA) May 1994 - October 1997
Education
University of Pennsylvania 1970 — 1974
Bachelor of Science