TWCC Company
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TWCC Employees
UniMed Direct 2005 - Present
UR Nation℠ 2013 - Present
The Hannusch Group 2003 - 2006
Comp Partners Texas 2003 - 2004
ADP 2002 - 2003
Texas Mutual Insurance Company 1996 - 2002
TWCC 1990 - 1996
Skills
Leadership, Claim, Workers Compensation, Insurance, Designing, Program Management, Management, Managed Care, Healthcare, Medical Billing, Fraud, Claims Management, Medicare, Process Improvement, Utilization Management, Health Insurance, Policy, Executive Management, Medicaid
Education
The University of Texas at Austin 1981 — 1986
Bachelor's degree, Biology, Health, Public Health
Old National Bank October 2014 - Present
Chick-fil-A Inc. October 2008 - October 2014
Students International 2013 - 2013
Chick-Fil-A at Castleton Square Mall 2008 - 2012
American Health Network 2006 - 2007
TWCC 2003 - 2007
Skills
Marketing Strategy, Marketing Communications, Email Marketing, Direct Marketing, Social Media, Public Relations, Brand Development, Management, Teaching, Customer Service, Leadership, Operating Budgets, Supervisory Skills, Medical Records, Strategic Planning, Event Planning, Media Relations, Brand Awareness, Marketing Event Planning, Sales, Fundraising
Education
Indiana University-Purdue University at Indianapolis 2009 — 2012
Indiana University Bachelor of Arts (B.A.), International Studies (Specialized in International Relations)
Heritage Christian School 1999 — 2007
TWCC December 2014 - Present
Cherokee Nation Entertainment August 2012 - Present
Cherokee Nation Entertainment March 2014 - December 2014
Skills
Restaurants, Culinary Skills, Fine Dining, Cooking, Cost Control, Cuisine, Resorts, Micros, Casino, Menu Costing, Recipes, Culinary Management, Food Preparation, Sauces, Labor Control, Food, Food Service, Pre-opening, Hospitality Management, Chef, Banquets, Casino Gaming, Gaming Industry, Menu Development, Food & Beverage, VIP, Hospitality, Menu Engineering, Pre-opening experience, Gaming, Online Gambling, Guest Service Management, Hotels, Poker, Hospitality Industry, Process Scheduler, Hiring, Customer Service, Budgets, Team Building, Inventory Management, Management
Education
Platt College-Tulsa
TWCC February 2015 - Present
Total Wellness C and C, LLC January 2006 - Present
Brothers' Keeper Inc. October 2010 - February 2015
Atiba Youth Intervention Services December 2008 - June 2012
Ascot Realty Group, Inc. November 2003 - January 2008
United States Air Force November 1986 - December 1998
Skills
Family Therapy, Psychotherapy, Mental Health, Group Therapy, Adolescents, CBT, Mental Health Counseling, Crisis Intervention, Treatment, Psychology, Play Therapy, Counseling Psychology, Behavioral Health, Social Services, Anger Management, Typing 55WPM, Nutrition Counseling, Weight Loss Management, Holistic Health, Lifestyle Coaching, Lifestyle Counseling, Creative Writing, Blogging, Blog Marketing, SEO, Public Speaking, Plannning, Wellness, Motivational..., Mindfulness, Wellness Coaching, Therapists, Wellbeing, Stress Management, Clinical Research, Interventions
Education
Liberty University 2011 — 2017
Doctor of Philosophy (Ph.D.) Pursuing, Counseling
Institute for Integrative Nutrition 2013 — 2013
Certification, Health Coach
Virginia State University 1993 — 1995
Master of Science (M.S.), Counseling
Virginia State University 1988 — 1993
Bachelor of Applied Science (B.A.Sc.), Psychology
TWCC May 2002 - Present
Skills
Human Resources, Recruiting, Policy, Performance Management, Organizational..., Coaching, Employee Engagement, Succession Planning, Strategic Planning, Employee Relations, Leadership Development, Team Building, Workshop Facilitation
Education
The University of Winnipeg 1998 — 2002
BA, HR MGMT, SOCIOLOGY, JUSTICE AND LAW
LifeHouse Church- TriCity August 2015 - Present
LifeHouse Church- Tri-City August 2015 - Present
Alive Church and Faith Academy November 2012 - June 2015
TWCC April 2004 - November 2012
GEICO February 1998 - April 2004
Nations Trust Bank PLC August 1991 - February 1998
Education
Norfolk State University 1987 — 1991
Bachelors of Arts, Interpersonal Communications and Social Skills, Major: 3.6
TIPI Insurance January 2014 - Present
TWCC January 2013 - December 2013
TWCC January 2011 - December 2012
CAPE Fund 2009 - 2011
Education
University of Saskatchewan 2008 — 2009
MBA, Finance
University of Manitoba 2001 — 2007
BA Advanced, First Nations Governance
CFA Institute
level 1
CAA Manitoba February 2012 - Present
MCCA May 2011 - Present
TWCC March 2008 - September 2011
Canadian Contact Centre Canada 2009 - 2011
Archway Marketing Services July 2007 - January 2008
Tell Us About Us Inc. September 2005 - June 2007
Convergys March 1994 - June 2005
Skills
Continuous Improvement, Management, Strategic Planning, Customer Experience, Process Improvement, Leadership, Call Center, Contact Centers, Operations Management, Call Centers, Coaching, Customer Satisfaction, CRM, Vendor Management, Workforce Management, Strategy, Account Management, Team Building, Quality Assurance, Training, Team Leadership, Change Management, Performance Management
Education
University of Manitoba 1990 — 1993
DOZ Workshop September 2010 - Present
Canadinns August 2013 - April 2014
TWCC November 2012 - April 2014
Winnipeg Regional Health Authority January 2011 - August 2013
Entry Program September 2010 - March 2011
EPR September 2006 - May 2010
Skills
Customer Service, Translation, Social Media, Nonprofits, Microsoft Office, Call Centers, baking
Education
Bonnie Gordon College of Confectionary Arts 2015 — 2015
Certificate of Completion for Bakery & Chocolate Essentials
CGA Association 2006 — 2010
University of Manitoba 1987 — 1992
Bachelor of Commerce (Hons.)