Vidéotron Service Affaires
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Vidéotron Service Affaires Employees
Employee
Years
Job
Industry
Melanie Cardin Melanie Cardin's Vidéotron Service Affaires Experience May 2015 - Present
Job Gestionnaire Principale Produits Techniques chez Vidéotron Service Affaires
Industry Telecommunications
Experience
Vidéotron Service Affaires May 2015 - Present
Videotron September 1998 - Present
Videotron August 2004 - May 2006
Videotron December 2000 - August 2004
Videotron 1999 - 2000
Skills
Telecommunications, Wireless, 3G, Call Center, Local Number Portability, WNP, Competition, Continuous Improvement, Lobbying, Negotiation, Telephony, Management, Politics, Business Process, Telecommunications..., Network Design, Call Centers, Télécommunications, Processus commerciaux, Téléphonie
Education
Université du Québec 2001 — 2002
Administrations
Université du Québec 1995 — 1997
History
Université de Montréal 1993 — 1994
Sciences politiques
Collège Jean-de-Brébeuf 1991 — 1993
DEC, Letters and Communications
Collège St-Sacrement 1986 — 1991
DES
Vidéotron Service Affaires May 2015 - Present
Videotron September 1998 - Present
Videotron August 2004 - May 2006
Videotron December 2000 - August 2004
Videotron 1999 - 2000
Skills
Telecommunications, Wireless, 3G, Call Center, Local Number Portability, WNP, Competition, Continuous Improvement, Lobbying, Negotiation, Telephony, Management, Politics, Business Process, Telecommunications..., Network Design, Call Centers, Télécommunications, Processus commerciaux, Téléphonie
Education
Université du Québec 2001 — 2002
Administrations
Université du Québec 1995 — 1997
History
Université de Montréal 1993 — 1994
Sciences politiques
Collège Jean-de-Brébeuf 1991 — 1993
DEC, Letters and Communications
Collège St-Sacrement 1986 — 1991
DES
Robert Tilloy Robert Tilloy's Vidéotron Service Affaires Experience May 2012 - Present
Job Directeur Principal Ventes Service Affaires | Expert en Solutions d'Affaires Télécom
Industry Telecommunications
Experience
Vidéotron Service Affaires May 2012 - Present
Vidéotron Service Affaires January 2011 - May 2012
Worldcolor December 2009 - June 2010
Transcontinental November 2008 - September 2009
Bell Mobilité September 2005 - October 2008
Labatt Breweries of Canada September 2000 - January 2005
Coca-Cola 1994 - 1999
Skills
Management, Coaching, Télécommunication, Sales Management, Customer Service, Cellular Communications, Internet Services, Sales Presentations, Account Management, Sales Management...
Education
1986 — 1989
Bac, Relation Industrielle
Vidéotron Service Affaires May 2012 - Present
Vidéotron Service Affaires January 2011 - May 2012
Worldcolor December 2009 - June 2010
Transcontinental November 2008 - September 2009
Bell Mobilité September 2005 - October 2008
Labatt Breweries of Canada September 2000 - January 2005
Coca-Cola 1994 - 1999
Skills
Management, Coaching, Télécommunication, Sales Management, Customer Service, Cellular Communications, Internet Services, Sales Presentations, Account Management, Sales Management...
Education
1986 — 1989
Bac, Relation Industrielle
Joshua Bouzaglou Joshua Bouzaglou's Vidéotron Service Affaires Experience June 2012 - August 2013
Job Marketing Project Manager at Vidéotron
Industry Telecommunications
Experience
Vidéotron August 2013 - Present
Vidéotron Service Affaires June 2012 - August 2013
Vidéotron Service Affaires April 2007 - June 2012
Bell Canada April 2006 - April 2007
Bell Canada April 2005 - April 2006
Bell Canada November 2004 - May 2005
Bell Mobility November 2002 - November 2004
Bell Mobility October 2002 - August 2003
Skills
Team Management, Leadership, Project Management, Telecommunications, Call Center, Customer Experience, Team Leadership, Wireless, VoIP, Business Analysis, IP, Integration, Product Management, MPLS, Call Centers, Vendor Management, Mobile Devices, Ethernet, Unified Communications, Business Development, Technical Support, 3G, TCP/IP, Telephony, Contact Centers, VAS, GSM, SIP, Avaya, Network Design, Pre-sales, Managed Services, Quality Assurance, WAN, QoS, Workforce Management, Cisco Technologies, Network Architecture, Routing
Education
Université de Montréal - HEC Montréal
Management, Information Systems & Business Analysis, International Business
UQAM 2011 — 2011
Computer Programming
McGill University
Human Resources Management, Project Management
Vidéotron August 2013 - Present
Vidéotron Service Affaires June 2012 - August 2013
Vidéotron Service Affaires April 2007 - June 2012
Bell Canada April 2006 - April 2007
Bell Canada April 2005 - April 2006
Bell Canada November 2004 - May 2005
Bell Mobility November 2002 - November 2004
Bell Mobility October 2002 - August 2003
Skills
Team Management, Leadership, Project Management, Telecommunications, Call Center, Customer Experience, Team Leadership, Wireless, VoIP, Business Analysis, IP, Integration, Product Management, MPLS, Call Centers, Vendor Management, Mobile Devices, Ethernet, Unified Communications, Business Development, Technical Support, 3G, TCP/IP, Telephony, Contact Centers, VAS, GSM, SIP, Avaya, Network Design, Pre-sales, Managed Services, Quality Assurance, WAN, QoS, Workforce Management, Cisco Technologies, Network Architecture, Routing
Education
Université de Montréal - HEC Montréal
Management, Information Systems & Business Analysis, International Business
UQAM 2011 — 2011
Computer Programming
McGill University
Human Resources Management, Project Management
Andre Letendre Andre Letendre's Vidéotron Service Affaires Experience July 2012 - Present
Job
Industry Telecommunications
Experience
Vidéotron Service Affaires July 2012 - Present
Teknocie Inc. January 2008 - June 2012
Atlas Systems, Inc. May 2002 - December 2007
Colubris Networks February 2001 - April 2002
Sprint Canada April 1999 - February 2001
Alphanet Telecom March 1997 - February 1999
Teleglobe Canada Inc. April 1995 - March 1997
Siecor Corporation January 1995 - March 1995
Nortel May 1990 - December 1994
Skills
Telecommunications, Management, Strategy, Business Development, Program Management, Leadership, Entrepreneurship, Forecasting, Budgets, Product Development, Integration, Start-ups, Wireless, Solution Selling, Telephony, Business Analysis, Marketing Strategy, Project Management, Product Management, Strategic Partnerships, Business Strategy, Customer Relations, Mobile Devices, Negotiation, Marketing
Education
HEC Montréal 1987 — 1990
BComm
Vidéotron Service Affaires July 2012 - Present
Teknocie Inc. January 2008 - June 2012
Atlas Systems, Inc. May 2002 - December 2007
Colubris Networks February 2001 - April 2002
Sprint Canada April 1999 - February 2001
Alphanet Telecom March 1997 - February 1999
Teleglobe Canada Inc. April 1995 - March 1997
Siecor Corporation January 1995 - March 1995
Nortel May 1990 - December 1994
Skills
Telecommunications, Management, Strategy, Business Development, Program Management, Leadership, Entrepreneurship, Forecasting, Budgets, Product Development, Integration, Start-ups, Wireless, Solution Selling, Telephony, Business Analysis, Marketing Strategy, Project Management, Product Management, Strategic Partnerships, Business Strategy, Customer Relations, Mobile Devices, Negotiation, Marketing
Education
HEC Montréal 1987 — 1990
BComm
Mélanie Beaulieu's Vidéotron Service Affaires Experience 2014 - Present
Job Directrice Comptes Commerciaux | Expert Télécom | Solutions Réseau MPLS Fibre COAX | Téléphonie SIP PRI Mobile
Industry Telecommunications
Experience
Vidéotron Service Affaires 2014 - Present
Vidéotron 2011 - 2013
Restaurant La Tasse Verte 2009 - 2013
La Brasserie Labatt 2005 - 2011
Skills
Spécialiste Réseau, Sales, Mobile Phone Industry, Marketing, Entrepreneurship, Télécommunications, Téléphonie et Internet, Développement des..., Team Leadership, Customer Service
Education
Université de Montréal - HEC Montréal 2002 — 2005
Bachelor of Business Administration (B.B.A.), Marketing
Cégep Régional de Lanaudière à Joliette 1999 — 2002
DEC Techniques Administratives, Marketing
Vidéotron Service Affaires 2014 - Present
Vidéotron 2011 - 2013
Restaurant La Tasse Verte 2009 - 2013
La Brasserie Labatt 2005 - 2011
Skills
Spécialiste Réseau, Sales, Mobile Phone Industry, Marketing, Entrepreneurship, Télécommunications, Téléphonie et Internet, Développement des..., Team Leadership, Customer Service
Education
Université de Montréal - HEC Montréal 2002 — 2005
Bachelor of Business Administration (B.B.A.), Marketing
Cégep Régional de Lanaudière à Joliette 1999 — 2002
DEC Techniques Administratives, Marketing
Alexis Jean's Vidéotron Service Affaires Experience January 2013 - September 2014
Job Account Executive chez Rogers Communications
Industry Telecommunications
Experience
Rogers Communications September 2014 - Present
Vidéotron Service Affaires January 2013 - September 2014
Orchestre symphonique de Montréal March 2012 - September 2014
Vidéotron Service Affaires April 2012 - January 2013
Vidéotron Service Affaires July 2010 - April 2012
Vidéotron Service Affaires November 2008 - July 2010
Vidéotron August 2005 - November 2008
Education
Université Paris Dauphine 2014 — 2015
Executive Master of Business Administration (EMBA), Double diplomation avec ESG-UQAM
École des sciences de la gestion (ESG UQAM) 2013 — 2015
Maîtrise en administration des affaires internationales - MBA
École des sciences de la gestion (ESG UQAM) 2005 — 2008
Baccalauréat, Administration des affaires
Collège Gérald Godin 2002 — 2005
DEC Administration
Collège Beaubois 1997 — 2002
Rogers Communications September 2014 - Present
Vidéotron Service Affaires January 2013 - September 2014
Orchestre symphonique de Montréal March 2012 - September 2014
Vidéotron Service Affaires April 2012 - January 2013
Vidéotron Service Affaires July 2010 - April 2012
Vidéotron Service Affaires November 2008 - July 2010
Vidéotron August 2005 - November 2008
Education
Université Paris Dauphine 2014 — 2015
Executive Master of Business Administration (EMBA), Double diplomation avec ESG-UQAM
École des sciences de la gestion (ESG UQAM) 2013 — 2015
Maîtrise en administration des affaires internationales - MBA
École des sciences de la gestion (ESG UQAM) 2005 — 2008
Baccalauréat, Administration des affaires
Collège Gérald Godin 2002 — 2005
DEC Administration
Collège Beaubois 1997 — 2002
Catherine Perrault's Vidéotron Service Affaires Experience November 2013 - Present
Job International Roaming Specialist at Videotron
Industry Telecommunications
Experience
Vidéotron Service Affaires November 2013 - Present
INCQ - International Newcomers of Querétaro, Mexico June 2011 - June 2013
Heroux-Devtek 2006 - 2010
Bombardier Aerospace 2002 - 2003
Bombardier Aerospace 1999 - 2002
Bombardier Aerospace 1995 - 1999
Skills
Télécommunications, Roaming, Aérospatiale, Manufacture, Six Sigma, Avion, Gestion de la chaîne..., Aviation, Chaîne logistique, Approvisionnement
Education
Université de Montréal - HEC Montréal 1992 — 1995
Bachelor of Business Administration (BBA), Gestion logistique, des matériaux et de la chaîne d'approvisionnement
Vidéotron Service Affaires November 2013 - Present
INCQ - International Newcomers of Querétaro, Mexico June 2011 - June 2013
Heroux-Devtek 2006 - 2010
Bombardier Aerospace 2002 - 2003
Bombardier Aerospace 1999 - 2002
Bombardier Aerospace 1995 - 1999
Skills
Télécommunications, Roaming, Aérospatiale, Manufacture, Six Sigma, Avion, Gestion de la chaîne..., Aviation, Chaîne logistique, Approvisionnement
Education
Université de Montréal - HEC Montréal 1992 — 1995
Bachelor of Business Administration (BBA), Gestion logistique, des matériaux et de la chaîne d'approvisionnement
Melaney-Jae Assee Melaney-Jae Assee's Vidéotron Service Affaires Experience July 2013 - Present
Job Directrice Conseil|Solution Affaire|Immeuble–RésidenceCopropriétéMarché HôtelierHospitalier|TVInternetPRIMPLSSIP
Industry Telecommunications
Experience
Vidéotron Service Affaires July 2013 - Present
Videotron August 2012 - Present
Videotron Trouve Tout January 2011 - July 2012
Mediapages November 2007 - December 2010
Yellow Pages Group / Groupe Pages Jaunes – Canada December 1997 - October 2003
Bell August 1995 - December 1997
Skills
Telecommunications, MPLS, Wireless, Direct Sales, Solution Selling, Account Management, B2B, Team Leadership, Sales Management, Customer Experience, New Business Development, Sales Operations, Project Management, Sales, Marketing Strategy
Education
Concordia University 1995 — 1998
Collège Inter-Dec, Montréal 1993 — 1995
Vidéotron Service Affaires July 2013 - Present
Videotron August 2012 - Present
Videotron Trouve Tout January 2011 - July 2012
Mediapages November 2007 - December 2010
Yellow Pages Group / Groupe Pages Jaunes – Canada December 1997 - October 2003
Bell August 1995 - December 1997
Skills
Telecommunications, MPLS, Wireless, Direct Sales, Solution Selling, Account Management, B2B, Team Leadership, Sales Management, Customer Experience, New Business Development, Sales Operations, Project Management, Sales, Marketing Strategy
Education
Concordia University 1995 — 1998
Collège Inter-Dec, Montréal 1993 — 1995
Sergiu Tavititan Sergiu Tavititan's Vidéotron Service Affaires Experience November 2002 - June 2003
Job Marketing Director
Industry Marketing and Advertising
Experience
Pajar Canada January 2009 - Present
Picxels Media January 2003 - Present
Vidéotron Service Affaires November 2002 - June 2003
Reinsurance Group of America, Incorporated 2000 - 2002
Skills
Art Direction, Photography, Marketing, Video, Advertising, Creative Direction, Adobe Creative Suite, Concept Development, Graphic Design, Logo Design, Web Design, Illustrator, InDesign, Photoshop, Brand Management, Photos, Blogging, Fashion, Image Manipulation, Creative Strategy, Corporate Branding, Branding, Brand Development, Creative Services, Corporate Identity, Brochures, Visual Communication, Outdoor Advertising, Mac, Graphics, Marketing Management
Education
College Marsan 2004 — 2005
Photo Pro I & II, Professional Photography
Dawson College 1999 — 2002
Photography
Pajar Canada January 2009 - Present
Picxels Media January 2003 - Present
Vidéotron Service Affaires November 2002 - June 2003
Reinsurance Group of America, Incorporated 2000 - 2002
Skills
Art Direction, Photography, Marketing, Video, Advertising, Creative Direction, Adobe Creative Suite, Concept Development, Graphic Design, Logo Design, Web Design, Illustrator, InDesign, Photoshop, Brand Management, Photos, Blogging, Fashion, Image Manipulation, Creative Strategy, Corporate Branding, Branding, Brand Development, Creative Services, Corporate Identity, Brochures, Visual Communication, Outdoor Advertising, Mac, Graphics, Marketing Management
Education
College Marsan 2004 — 2005
Photo Pro I & II, Professional Photography
Dawson College 1999 — 2002
Photography
Robert Marineau Robert Marineau's Vidéotron Service Affaires Experience July 2015 - Present
Job Sales Representative chez Vidéotron
Industry Retail
Experience
Vidéotron Service Affaires July 2015 - Present
Vidéotron May 2015 - Present
Vidéotron October 2014 - Present
Skills
Sales, Management, Retail, Centres d'appel, Expérience client, Gestion d'équipe, Leadership d'équipe, Télécommunications
Education
Université de Montréal - HEC Montréal 2014 — 2017
Baccalauréat, Administration et gestion des affaires, général
Vidéotron Service Affaires July 2015 - Present
Vidéotron May 2015 - Present
Vidéotron October 2014 - Present
Skills
Sales, Management, Retail, Centres d'appel, Expérience client, Gestion d'équipe, Leadership d'équipe, Télécommunications
Education
Université de Montréal - HEC Montréal 2014 — 2017
Baccalauréat, Administration et gestion des affaires, général
Jonathan Fortin's Vidéotron Service Affaires Experience 2014 - Present
Job Senior Marketing Manager | Telecom, Retail & Media
Industry Marketing and Advertising
Experience
Vidéotron Service Affaires 2014 - Present
Les Affaires 2012 - 2014
TELUS 2010 - 2012
TELUS 2008 - 2010
RONA Inc. 2006 - 2008
Education
HEC Montréal
MBA
McGill University
160 PDUs
Telfer School of Management at the University of Ottawa
BCom
Champlan College - Lennoxville
Vidéotron Service Affaires 2014 - Present
Les Affaires 2012 - 2014
TELUS 2010 - 2012
TELUS 2008 - 2010
RONA Inc. 2006 - 2008
Education
HEC Montréal
MBA
McGill University
160 PDUs
Telfer School of Management at the University of Ottawa
BCom
Champlan College - Lennoxville
Robin Guitard's Vidéotron Service Affaires Experience July 2015 - Present
Job Gestionnaire principal de projets
Industry Telecommunications
Experience
Vidéotron Service Affaires July 2015 - Present
Association Québec Snowboard December 2014 - Present
Excellence Snowboard May 2014 - Present
Vidéotron Service Affaires March 2008 - July 2015
Association Québec Snowboard May 2013 - December 2014
Snowboard Québec / Canada Snowboard March 2010 - April 2013
Skills
Leadership d'équipe, Wireless, Gestion de projet, Sans fil, Télécommunications, Appareils mobiles, Intégration, Gestion d'équipe
Education
HEC Montréal 2011 — 2011
Gestion du changement
HEC Montreal 2008 — 2008
Gestion de projets: Approche et méthodologie
Université du Québec - Télé-université
Certificat, Communications Organisationelles
CFP des Patriotes
Ventes et Représentation
Vidéotron Service Affaires July 2015 - Present
Association Québec Snowboard December 2014 - Present
Excellence Snowboard May 2014 - Present
Vidéotron Service Affaires March 2008 - July 2015
Association Québec Snowboard May 2013 - December 2014
Snowboard Québec / Canada Snowboard March 2010 - April 2013
Skills
Leadership d'équipe, Wireless, Gestion de projet, Sans fil, Télécommunications, Appareils mobiles, Intégration, Gestion d'équipe
Education
HEC Montréal 2011 — 2011
Gestion du changement
HEC Montreal 2008 — 2008
Gestion de projets: Approche et méthodologie
Université du Québec - Télé-université
Certificat, Communications Organisationelles
CFP des Patriotes
Ventes et Représentation
Marc-Andre Barrette's Vidéotron Service Affaires Experience February 2009 - May 2015
Job Vice President Sales at Gexel Telecommunications
Industry Information Technology and Services
Experience
Gexel Telecommunications June 2015 - Present
Vidéotron Service Affaires February 2009 - May 2015
iWeb Technologies March 2008 - February 2009
Vidéotron Service Affaires 2003 - March 2008
AT&T Canada - Now MTS 1996 - 2002
Rite-Hite Corporation 1994 - 1996
Canado Nacan 1994 - 1996
Skills
Sales Coach, Team Leadership, Team Building, Business Development, Management, Telecommunications, VoIP, Product Management, Sales Management, MPLS, Account Management, IP, Direct Sales, Solution Selling, Sales, Unified Communications, Product Marketing, Sales Process, Strategy, Strategic Partnerships, Leadership, Selling, Business Strategy, Wireless, New Business Development
Education
Concordia University 1992 — 1995
Bachelor, Economics
College de Montreal '88 1984 — 1988
high school, DES
Gexel Telecommunications June 2015 - Present
Vidéotron Service Affaires February 2009 - May 2015
iWeb Technologies March 2008 - February 2009
Vidéotron Service Affaires 2003 - March 2008
AT&T Canada - Now MTS 1996 - 2002
Rite-Hite Corporation 1994 - 1996
Canado Nacan 1994 - 1996
Skills
Sales Coach, Team Leadership, Team Building, Business Development, Management, Telecommunications, VoIP, Product Management, Sales Management, MPLS, Account Management, IP, Direct Sales, Solution Selling, Sales, Unified Communications, Product Marketing, Sales Process, Strategy, Strategic Partnerships, Leadership, Selling, Business Strategy, Wireless, New Business Development
Education
Concordia University 1992 — 1995
Bachelor, Economics
College de Montreal '88 1984 — 1988
high school, DES
Alexandra Medeiros Alexandra Medeiros's Vidéotron Service Affaires Experience April 2015 - Present
Job Directrice de comptes chez Vidéotron Service Affaires
Industry Information Technology and Services
Experience
Vidéotron Service Affaires April 2015 - Present
MDJ-Networks November 2012 - March 2015
Groupe Vendere October 2012 - November 2013
SherWeb December 2011 - August 2012
SherWeb July 2011 - August 2012
MTN CI September 2009 - November 2010
MTN CI April 2008 - September 2009
AF NET Internet Services December 2001 - April 2008
Skills
Business Strategy, Negotiation, New Business Development, Management, Team Management, Business Analysis, Project Planning, Telecommunications, CRM, Business Development, Product Management, Marketing, Sales, Marketing Strategy, Sales Management, Développement commercial, Gestion d'équipe, Sales Manager, Stratégie commerciale, Vente, Stratégie marketing
Education
HEC Montreal 1998 — 2000
BACHELOR'S DEGREE, Business Administration
CEGEP Maisonneuve 1995 — 1997
DesRoseraies
Vidéotron Service Affaires April 2015 - Present
MDJ-Networks November 2012 - March 2015
Groupe Vendere October 2012 - November 2013
SherWeb December 2011 - August 2012
SherWeb July 2011 - August 2012
MTN CI September 2009 - November 2010
MTN CI April 2008 - September 2009
AF NET Internet Services December 2001 - April 2008
Skills
Business Strategy, Negotiation, New Business Development, Management, Team Management, Business Analysis, Project Planning, Telecommunications, CRM, Business Development, Product Management, Marketing, Sales, Marketing Strategy, Sales Management, Développement commercial, Gestion d'équipe, Sales Manager, Stratégie commerciale, Vente, Stratégie marketing
Education
HEC Montreal 1998 — 2000
BACHELOR'S DEGREE, Business Administration
CEGEP Maisonneuve 1995 — 1997
DesRoseraies
Marie-Jo Sainte-Marie Poirel Marie-Jo Sainte-Marie Poirel's Vidéotron Service Affaires Experience July 2015 - Present
Job Gestionnaire Support à l'exploitation chez Videotron
Industry Telecommunications
Experience
Vidéotron Service Affaires July 2015 - Present
Videotron September 2013 - July 2015
Videotron December 2011 - October 2013
Videotron August 2008 - December 2011
Videotron January 2006 - August 2008
Skills
Quality Assurance, Analysis, Lotus Notes, Microsoft Office, User Acceptance Testing, UAT coordination, Customer-focused, Simplification, Written Communication, Quality Center, Telecommunications, Testing, Télécommunications
Education
Lycée Denis Diderot, Nairobi
Université du Québec à Montréal / UQAM 2001 — 2005
Baccalauréat, Études littéraires
University of Ottawa / Université d'Ottawa
Lycée Claudel
Vidéotron Service Affaires July 2015 - Present
Videotron September 2013 - July 2015
Videotron December 2011 - October 2013
Videotron August 2008 - December 2011
Videotron January 2006 - August 2008
Skills
Quality Assurance, Analysis, Lotus Notes, Microsoft Office, User Acceptance Testing, UAT coordination, Customer-focused, Simplification, Written Communication, Quality Center, Telecommunications, Testing, Télécommunications
Education
Lycée Denis Diderot, Nairobi
Université du Québec à Montréal / UQAM 2001 — 2005
Baccalauréat, Études littéraires
University of Ottawa / Université d'Ottawa
Lycée Claudel
Edwige Mabene's Vidéotron Service Affaires Experience May 2015 - Present
Job Gestionnaire Principal Marketing Solutions mobiles
Industry Telecommunications
Experience
Vidéotron Service Affaires May 2015 - Present
PMI-Montreal 2015 - 2015
Bell October 2012 - 2015
Bell Canada October 2010 - October 2012
Bell Canada 2008 - 2010
Bell Canada 2005 - 2008
Bell Canada 2000 - 2005
Bell Canada 1999 - 2000
McDonald's Corporation 1994 - 1999
Skills
Marketing, Responsable produit, Expérience client, Télécommunications, Marketing Communications, Contact Centers, Sans fil, Stratégie de..., Services de gestion, Centres d'appel, Vente de solutions, Unified Communications, Telecommunications, Wireless, Telephony, Multi-channel Marketing, Call Center, Managed Services, B2B Marketing, Segmentation, Product Marketing, IP, Solution Selling, Contact centre, Sales Trainings, Sales Brochures, VoIP, Long Distance, Customer Experience, Business Strategy, Satellite TV, Network Connectivity, Content Marketing, Customer Value..., Leadership, Product Management, Online Marketing, Formation, Communications unifiées, Management, Stratégie, Leadership d'équipe, BtoB, Vente, Planification..., Ventes, Stratégie marketing, Partenariats..., Gestion de projet, CRM
Education
Project Management Institute ( PMI Montréal) 2015 — 2015
2001 — 2003
Maîtrise, Marketing
1995 — 1998
Baccalauréeat, Communication
1993 — 1996
Baccalauréat, Biologie Médicale
Lycée Joss 1985 — 1992
Diplôme d'études collégiales, Biology/Biological Sciences, General, Baccalauréat D
Vidéotron Service Affaires May 2015 - Present
PMI-Montreal 2015 - 2015
Bell October 2012 - 2015
Bell Canada October 2010 - October 2012
Bell Canada 2008 - 2010
Bell Canada 2005 - 2008
Bell Canada 2000 - 2005
Bell Canada 1999 - 2000
McDonald's Corporation 1994 - 1999
Skills
Marketing, Responsable produit, Expérience client, Télécommunications, Marketing Communications, Contact Centers, Sans fil, Stratégie de..., Services de gestion, Centres d'appel, Vente de solutions, Unified Communications, Telecommunications, Wireless, Telephony, Multi-channel Marketing, Call Center, Managed Services, B2B Marketing, Segmentation, Product Marketing, IP, Solution Selling, Contact centre, Sales Trainings, Sales Brochures, VoIP, Long Distance, Customer Experience, Business Strategy, Satellite TV, Network Connectivity, Content Marketing, Customer Value..., Leadership, Product Management, Online Marketing, Formation, Communications unifiées, Management, Stratégie, Leadership d'équipe, BtoB, Vente, Planification..., Ventes, Stratégie marketing, Partenariats..., Gestion de projet, CRM
Education
Project Management Institute ( PMI Montréal) 2015 — 2015
2001 — 2003
Maîtrise, Marketing
1995 — 1998
Baccalauréeat, Communication
1993 — 1996
Baccalauréat, Biologie Médicale
Lycée Joss 1985 — 1992
Diplôme d'études collégiales, Biology/Biological Sciences, General, Baccalauréat D
Charly Nasrallah, B.Eng., MBA's Vidéotron Service Affaires Experience January 2015 - Present
Job Expert Sales Engineer | Network Solutions | Telecom | WAN | MPLS | VPN | Internet | WiFi | PRI | SIP | Mobile | M2M
Industry Telecommunications
Experience
Vidéotron Service Affaires January 2015 - Present
Videotron September 2011 - January 2015
Videotron July 2010 - September 2011
Videotron January 2007 - July 2011
Videotron May 2005 - January 2007
Skills
Telecommunications, Telecommunications..., Network Architecture, Network Design, IP, MPLS, Switching, Routing Protocols, MPLS VPN, QoS, VoIP, Internet Services, WiFi, Wireless, LTE, M2M, Management, Team Management, Team Leadership, Project Management, Product Development, Process Improvement, Sales Engineering, Pre-sales, Sales Presentations, Networking, Network Engineering, Integration, Ethernet, Business Intelligence, 3G
Education
McGill University 2010 — 2010
Six Sigma Green Belt, Operations Management and Supervision
HEC Montréal 2006 — 2009
M.B.A, Masters in Business Administration
Université de Montréal - Ecole polytechnique de Montréal 2000 — 2004
Bachelor, Electrical/Telecom Engineering
Vidéotron Service Affaires January 2015 - Present
Videotron September 2011 - January 2015
Videotron July 2010 - September 2011
Videotron January 2007 - July 2011
Videotron May 2005 - January 2007
Skills
Telecommunications, Telecommunications..., Network Architecture, Network Design, IP, MPLS, Switching, Routing Protocols, MPLS VPN, QoS, VoIP, Internet Services, WiFi, Wireless, LTE, M2M, Management, Team Management, Team Leadership, Project Management, Product Development, Process Improvement, Sales Engineering, Pre-sales, Sales Presentations, Networking, Network Engineering, Integration, Ethernet, Business Intelligence, 3G
Education
McGill University 2010 — 2010
Six Sigma Green Belt, Operations Management and Supervision
HEC Montréal 2006 — 2009
M.B.A, Masters in Business Administration
Université de Montréal - Ecole polytechnique de Montréal 2000 — 2004
Bachelor, Electrical/Telecom Engineering
Denis Veilleux's Vidéotron Service Affaires Experience January 2010 - Present
Job VicePrésident, Service à la clientèle et support aux opérations
Industry Telecommunications
Experience
Vidéotron Service Affaires January 2010 - Present
Quebecor MediaPages Inc. January 2010 - December 2011
Vidéotron Télécom Ltée July 2001 - January 2010
Vidéotron Communications June 1998 - July 2001
Bell Canada January 1995 - September 1997
Education
Université du Québec à Trois-Rivières
Vidéotron Service Affaires January 2010 - Present
Quebecor MediaPages Inc. January 2010 - December 2011
Vidéotron Télécom Ltée July 2001 - January 2010
Vidéotron Communications June 1998 - July 2001
Bell Canada January 1995 - September 1997
Education
Université du Québec à Trois-Rivières
Samy Hached, MS.C.'s Vidéotron Service Affaires Experience February 2011 - February 2013
Job Gestionnaire de comptes chez Purolator Inc.
Industry Transportation/Trucking/Railroad
Experience
Purolator Inc. Gestionnaire de comptesPurolator Inc.March 2013 - Present
Pro-international football 2005 - 2014
Vidéotron Service Affaires February 2011 - February 2013
Skills
Vente de solutions, Processus de vente, Négociation de contrat, Droit du travail, droit du sport, Coaching, Discours de motivation, psychologie du sportif..., Team Leadership, Account Management, Direct Sales, Customer Service, New Business Development, Negotiation, Sales, Gestion de compte, Ventes, Sales Operations
Education
Université de Montréal - HEC Montréal 1998 — 2000
Master degree, Management
Université de Montréal 1994 — 1997
Bachelor of Arts (BA), Sociologie
Purolator Inc. Gestionnaire de comptesPurolator Inc.March 2013 - Present
Pro-international football 2005 - 2014
Vidéotron Service Affaires February 2011 - February 2013
Skills
Vente de solutions, Processus de vente, Négociation de contrat, Droit du travail, droit du sport, Coaching, Discours de motivation, psychologie du sportif..., Team Leadership, Account Management, Direct Sales, Customer Service, New Business Development, Negotiation, Sales, Gestion de compte, Ventes, Sales Operations
Education
Université de Montréal - HEC Montréal 1998 — 2000
Master degree, Management
Université de Montréal 1994 — 1997
Bachelor of Arts (BA), Sociologie
Stephane Miljours's Vidéotron Service Affaires Experience November 2012 - Present
Job Directeur MKT Développement Services Sans Fil at Vidéotron
Industry Telecommunications
Experience
Vidéotron Service Affaires November 2012 - Present
Vidéotron Service Affaires January 2010 - November 2012
Yellow Pages Group March 2009 - March 2010
Bell Aliant May 2008 - February 2009
Vidéotron 2007 - 2008
Bell Aliant November 1998 - February 2007
Skills
3G, Project Management, Marketing Management, B2B, Product Launch, Product Lifecycle..., Product Development, Wireless, Product Management, Telecommunications, Product Marketing, Business Analysis, Competitive Analysis, Mobile Devices, Web Analytics, Business Strategy
Education
Université du Québec en Abitibi-Témiscamingue 1988 — 1992
Bachelor of Business Administration (B.B.A.), Entrepreneurship/Entrepreneurial Studies
UQAT
Vidéotron Service Affaires November 2012 - Present
Vidéotron Service Affaires January 2010 - November 2012
Yellow Pages Group March 2009 - March 2010
Bell Aliant May 2008 - February 2009
Vidéotron 2007 - 2008
Bell Aliant November 1998 - February 2007
Skills
3G, Project Management, Marketing Management, B2B, Product Launch, Product Lifecycle..., Product Development, Wireless, Product Management, Telecommunications, Product Marketing, Business Analysis, Competitive Analysis, Mobile Devices, Web Analytics, Business Strategy
Education
Université du Québec en Abitibi-Témiscamingue 1988 — 1992
Bachelor of Business Administration (B.B.A.), Entrepreneurship/Entrepreneurial Studies
UQAT
Marc Thibodeau's Vidéotron Service Affaires Experience January 2011 - Present
Job Soutien technique Service Affaires at Vidéotron Service Affaires
Industry Computer Software
Experience
Vidéotron - Service Affaires January 2011 - Present
Education
École de technologie supérieure 2004 — 2009
Baccalauréat, Génie Logiciel
Vidéotron - Service Affaires January 2011 - Present
Education
École de technologie supérieure 2004 — 2009
Baccalauréat, Génie Logiciel
Caroline Samson's Vidéotron Service Affaires Experience 2013 - 2014
Job Experienced investment and strategy professional, Electrical engineer with telecom equipment and services experience
Industry Investment Management
Experience
Gestion FÉRIQUE 2009 - Present
Vidéotron Service Affaires 2013 - 2014
Vidéotron Service Affaires 2009 - 2013
Montrusco Bolton 2003 - 2009
Bell 2002 - 2003
Nortel Networks 1997 - 2002
Nortel Networks 2000 - 2001
Skills
Business Intelligence, Project Planning, Financial Modeling, Financial Analysis, Leadership, Strategic Financial..., Financial Reporting, Business Analysis, Business Process..., Team Leadership, Technical Documentation, Solution Selling, Project Management, Competitive Analysis, Telecommunications, Technical Support, Department Budgeting, Product Marketing, Pricing Strategy, Technical Analysis, Marketing, Strategy, Sales, Strategic Planning
Education
École de technologie supérieure 2014 — 2015
Graduate Program, Financial Engineering
Université Laval
Business Analysis Certification
École Polytechnique de Montréal
Bachelor of Engineering (B.Eng.), Electrical, Electronics and Communications Engineering
Université Laval
Bachelor of Business Administration (B.B.A.), Finance
Collège Bois-de-Boulogne
Jean-de-la-Mennais
Gestion FÉRIQUE 2009 - Present
Vidéotron Service Affaires 2013 - 2014
Vidéotron Service Affaires 2009 - 2013
Montrusco Bolton 2003 - 2009
Bell 2002 - 2003
Nortel Networks 1997 - 2002
Nortel Networks 2000 - 2001
Skills
Business Intelligence, Project Planning, Financial Modeling, Financial Analysis, Leadership, Strategic Financial..., Financial Reporting, Business Analysis, Business Process..., Team Leadership, Technical Documentation, Solution Selling, Project Management, Competitive Analysis, Telecommunications, Technical Support, Department Budgeting, Product Marketing, Pricing Strategy, Technical Analysis, Marketing, Strategy, Sales, Strategic Planning
Education
École de technologie supérieure 2014 — 2015
Graduate Program, Financial Engineering
Université Laval
Business Analysis Certification
École Polytechnique de Montréal
Bachelor of Engineering (B.Eng.), Electrical, Electronics and Communications Engineering
Université Laval
Bachelor of Business Administration (B.B.A.), Finance
Collège Bois-de-Boulogne
Jean-de-la-Mennais
Dominique Nehme's Vidéotron Service Affaires Experience February 2015 - Present
Job Directeur Internet, Marketing, at Vidéotron Service Affaires
Industry Telecommunications
Experience
Vidéotron Service Affaires February 2015 - Present
Vidéotron Service Affaires April 2013 - February 2015
Vidéotron Service Affaires May 2009 - April 2013
Vidéotron Service Affaires March 2007 - May 2009
RTE February 2005 - June 2006
Skills
Telecommunications, Process Improvement, Business Strategy, Negotiation, Action Oriented, Financial Analysis, Team Management, Project Management, Strategic Planning, Management, Marketing
Education
Université de Montréal - HEC Montréal 2008 — 2011
MBA
2000 — 2004
Bachelor, Electrical Engineering
Vidéotron Service Affaires February 2015 - Present
Vidéotron Service Affaires April 2013 - February 2015
Vidéotron Service Affaires May 2009 - April 2013
Vidéotron Service Affaires March 2007 - May 2009
RTE February 2005 - June 2006
Skills
Telecommunications, Process Improvement, Business Strategy, Negotiation, Action Oriented, Financial Analysis, Team Management, Project Management, Strategic Planning, Management, Marketing
Education
Université de Montréal - HEC Montréal 2008 — 2011
MBA
2000 — 2004
Bachelor, Electrical Engineering
Eric Pagnotta's Vidéotron Service Affaires Experience March 2011 - Present
Job Conseiller en Télémarketing chez Vidéotron Service Affaires
Industry Mechanical or Industrial Engineering
Experience
Vidéotron Service Affaires March 2011 - Present
Skills
AutoCAD, Microsoft Office, Engineering, Microsoft Excel
Education
Concordia University 2002 — 2007
Bachelor of Engineering (B.Eng.), Mechanical Engineering
Vanier College 2000 — 2002
Pure & Applied Science
Vidéotron Service Affaires March 2011 - Present
Skills
AutoCAD, Microsoft Office, Engineering, Microsoft Excel
Education
Concordia University 2002 — 2007
Bachelor of Engineering (B.Eng.), Mechanical Engineering
Vanier College 2000 — 2002
Pure & Applied Science
Isabelle Desjardins, B.A.A., M.Sc.'s Vidéotron Service Affaires Experience September 2011 - Present
Job Directrice principale support a l'exploitation et logistique Vidéotron Service Affaires
Industry Telecommunications
Experience
Vidéotron Service Affaires September 2011 - Present
Vidéotron Service Affaires February 2006 - September 2011
Vidéotron Télécom October 1999 - February 2006
PVA Groupe Conseil October 1994 - October 1998
Skills
Key Performance..., Efficiency, Call Centers, Change Management, Business Process..., Business Intelligence, Business Process, Gestion de projet
Education
Université de Sherbrooke 1993 — 1994
M.Sc., Gestion de la productivité humaine
Université de Montréal - HEC Montréal 1990 — 1993
BAA, Gestion de la production et des opérations
Vidéotron Service Affaires September 2011 - Present
Vidéotron Service Affaires February 2006 - September 2011
Vidéotron Télécom October 1999 - February 2006
PVA Groupe Conseil October 1994 - October 1998
Skills
Key Performance..., Efficiency, Call Centers, Change Management, Business Process..., Business Intelligence, Business Process, Gestion de projet
Education
Université de Sherbrooke 1993 — 1994
M.Sc., Gestion de la productivité humaine
Université de Montréal - HEC Montréal 1990 — 1993
BAA, Gestion de la production et des opérations