Walgreens Customer Care Center
Industry: Company
DescriptionWalgreen Company or simply Walgreens is an American company that operates as the second-largest pharmacy store chain in the United States behind CVS Health. It specializes in filling prescriptions, health and wellness products, health information, and photo services. Headquarters: Deerfield, IL Customer service: 1 (800) 925-4733 Sales: 1 (888) 782-8443 Parent organization: Walgreens Boots Alliance Founder: Charles Rudolph Walgreen Subsidiaries: Boots UK, Duane Reade, Take Care Health Systems,
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Walgreens Customer Care Center Employees
Employee
Years
Job
Industry
Joshua Holland Joshua Holland's Walgreens Customer Care Center Experience June 2014 - September 2014
Job GIS Infrastructure Analyst
Industry Information Technology and Services
Experience
CenterPoint Energy September 2014 - Present
Walgreens Customer Care Center June 2014 - September 2014
University of North Alabama June 2011 - May 2014
Best Buy November 2013 - February 2014
Darden July 2012 - August 2013
Private Party November 2002 - January 2012
Target October 2008 - October 2011
Skills
Geography, ArcGIS, GIS, Cartography, Data Collection, ArcMap, Spatial Analysis, Google Earth, Critical Thinking, ERDAS Imagine, Microsoft Office, Remote Sensing, Urban Geography, Urban Planning, Database Admin, Google Maps, IDRISI Taiga, Windows 7, ESRI, Java, Spatial Databases, Windows XP Pro, Physical Geography, Earth Science, Access, Statistics, Databases, Sociology, Cpr Certified, Research, Always Punctual, Database Design, Team-oriented, Time Management, Database Administration, Programming, Office 2010, Data Entry, History, Google Docs, GPS, Microsoft Excel, Microsoft Word, Customer Service, Public Speaking, PowerPoint, Sales, Data Analysis, Project Management
Education
University of North Alabama 2011 — 2014
Bachelor's Degree, Geographic Information Science
University of North Alabama 2000 — 2002
Bachelor of Science (B.S.), Geographic Information Science and Cartography
CenterPoint Energy September 2014 - Present
Walgreens Customer Care Center June 2014 - September 2014
University of North Alabama June 2011 - May 2014
Best Buy November 2013 - February 2014
Darden July 2012 - August 2013
Private Party November 2002 - January 2012
Target October 2008 - October 2011
Skills
Geography, ArcGIS, GIS, Cartography, Data Collection, ArcMap, Spatial Analysis, Google Earth, Critical Thinking, ERDAS Imagine, Microsoft Office, Remote Sensing, Urban Geography, Urban Planning, Database Admin, Google Maps, IDRISI Taiga, Windows 7, ESRI, Java, Spatial Databases, Windows XP Pro, Physical Geography, Earth Science, Access, Statistics, Databases, Sociology, Cpr Certified, Research, Always Punctual, Database Design, Team-oriented, Time Management, Database Administration, Programming, Office 2010, Data Entry, History, Google Docs, GPS, Microsoft Excel, Microsoft Word, Customer Service, Public Speaking, PowerPoint, Sales, Data Analysis, Project Management
Education
University of North Alabama 2011 — 2014
Bachelor's Degree, Geographic Information Science
University of North Alabama 2000 — 2002
Bachelor of Science (B.S.), Geographic Information Science and Cartography
Vanessa Garner Vanessa Garner's Walgreens Customer Care Center Experience September 2007 - Present
Job Human Resources Generalist at Walgreens Customer Care Center
Industry Health, Wellness and Fitness
Experience
Walgreens Customer Care Center September 2007 - Present
Skills
Personnel Management, Human Resources, College Recruiting, Recruiting, Onboarding, Employee Relations, Coaching, Team Building, Training, Leadership
Education
University of North Alabama 1995 — 1995
BS, Marketing
Sheffield High School
Walgreens Customer Care Center September 2007 - Present
Skills
Personnel Management, Human Resources, College Recruiting, Recruiting, Onboarding, Employee Relations, Coaching, Team Building, Training, Leadership
Education
University of North Alabama 1995 — 1995
BS, Marketing
Sheffield High School
Jinney Alcindor Jinney Alcindor's Walgreens Customer Care Center Experience February 2010 - January 2014
Job Nursing Services Coordinator at AcariaHealth
Industry Hospital & Health Care
Experience
AcariaHealth March 2014 - Present
J&J Real Estate Investment Group, LLC July 2010 - Present
Walgreens Customer Care Center February 2010 - January 2014
AflacF January 2012 - December 2013
Physicians United Plan "PUP" November 2009 - January 2010
Orlando Health 2009 - 2009
Healthfirst 2008 - 2009
Skills
Real Estate, HIPAA, Medicare, Health Insurance, Investment Properties, Managed Care, Reporting & Analysis, Project Management, Claims Resolution, Life Insurance, Selling, Microsoft Excel, Analysis, Insurance, Sales, Call Centers
Education
University of Central Florida 2005 — 2007
BS, Health Service Administration
Dr. Phillips High 1998 — 2002
High School, High School/Secondary Diplomas and Certificates
University of Central Florida
Masters, Nonprofit Management
AcariaHealth March 2014 - Present
J&J Real Estate Investment Group, LLC July 2010 - Present
Walgreens Customer Care Center February 2010 - January 2014
AflacF January 2012 - December 2013
Physicians United Plan "PUP" November 2009 - January 2010
Orlando Health 2009 - 2009
Healthfirst 2008 - 2009
Skills
Real Estate, HIPAA, Medicare, Health Insurance, Investment Properties, Managed Care, Reporting & Analysis, Project Management, Claims Resolution, Life Insurance, Selling, Microsoft Excel, Analysis, Insurance, Sales, Call Centers
Education
University of Central Florida 2005 — 2007
BS, Health Service Administration
Dr. Phillips High 1998 — 2002
High School, High School/Secondary Diplomas and Certificates
University of Central Florida
Masters, Nonprofit Management
Sean Coston Sean Coston's Walgreens Customer Care Center Experience October 2002 - November 2014
Job Supervisor at Walgreens
Industry Consumer Services
Experience
Walgreens Customer Care Center October 2002 - November 2014
Cingular Wireless August 2000 - October 2002
Skills
Inventory Management, Customer Service, Time Management, Customer Satisfaction, Microsoft Office, Planograms, Supervision, Teamwork, Team Building, Telephone Skills, Data Entry, Process Scheduler, Sales, Supervisory Skills, Training, Nonprofits, Community Outreach, Leadership, Budgets, Public Speaking, Strategic Planning, Coaching
Education
Florida Agricultural and Mechanical University 1994 — 1995
Walgreens Customer Care Center October 2002 - November 2014
Cingular Wireless August 2000 - October 2002
Skills
Inventory Management, Customer Service, Time Management, Customer Satisfaction, Microsoft Office, Planograms, Supervision, Teamwork, Team Building, Telephone Skills, Data Entry, Process Scheduler, Sales, Supervisory Skills, Training, Nonprofits, Community Outreach, Leadership, Budgets, Public Speaking, Strategic Planning, Coaching
Education
Florida Agricultural and Mechanical University 1994 — 1995
Darrell Patterson's Walgreens Customer Care Center Experience October 2005 - August 2012
Job Christian Mental Health Counselor at Darrell M. Patterson Counselor
Industry Mental Health Care
Experience
Healthfirst February 2013 - Present
Darrell M. Patterson - Counselor January 2012 - Present
Walgreens Customer Care Center October 2005 - August 2012
Education
Palm Beach Atlantic University 2012 — 2014
Master's Degree, Counseling & Psychology
Florida State University
Bachelor of Science, Criminology
Healthfirst February 2013 - Present
Darrell M. Patterson - Counselor January 2012 - Present
Walgreens Customer Care Center October 2005 - August 2012
Education
Palm Beach Atlantic University 2012 — 2014
Master's Degree, Counseling & Psychology
Florida State University
Bachelor of Science, Criminology
Samantha Pike Samantha Pike's Walgreens Customer Care Center Experience October 2009 - March 2010
Job Tier 1 Cust. Svc. Tech Support at Comcast Cable
Industry Telecommunications
Experience
Comcast Cable March 2012 - Present
Convergys October 2010 - December 2011
WALGREENS CUSTOMER CARE CENTER October 2009 - March 2010
Skills
Telecommunications, Call Centers, VoIP, Troubleshooting, Telephony, IP, Broadband, Wireless, Customer Experience, Customer Satisfaction, Customer Retention, Technical Support, TCP/IP, Ethernet, Vendor Management, Computer Network..., Cisco Technologies, Fiber Optics, Customer Service, Routers, Avaya, Wireless Networking, DSL, Cabling, Leadership, Workforce Management, T1, Help Desk Support, Networking, Customer-focused Service
Education
Seminole Community College 2012 — 2012
n/a, Psychology
Seminole Community College 2006 — 2009
N/A, Psychology
Comcast Cable March 2012 - Present
Convergys October 2010 - December 2011
WALGREENS CUSTOMER CARE CENTER October 2009 - March 2010
Skills
Telecommunications, Call Centers, VoIP, Troubleshooting, Telephony, IP, Broadband, Wireless, Customer Experience, Customer Satisfaction, Customer Retention, Technical Support, TCP/IP, Ethernet, Vendor Management, Computer Network..., Cisco Technologies, Fiber Optics, Customer Service, Routers, Avaya, Wireless Networking, DSL, Cabling, Leadership, Workforce Management, T1, Help Desk Support, Networking, Customer-focused Service
Education
Seminole Community College 2012 — 2012
n/a, Psychology
Seminole Community College 2006 — 2009
N/A, Psychology
Laura Heathcock Dennis Laura Heathcock Dennis's Walgreens Customer Care Center Experience December 2012 - November 2013
Job Surgical Coordinator at VisionAmerica
Industry Hospital & Health Care
Experience
VisionAmerica ConsultantBrautiControlApril 2002 - Present
Walgreens customer care center December 2012 - November 2013
Education
Bradshaw High School 1976 — 1980
Metro Business College
Secretarial
University of Alabama in Huntsville
Emergency Medical Technician
VisionAmerica ConsultantBrautiControlApril 2002 - Present
Walgreens customer care center December 2012 - November 2013
Education
Bradshaw High School 1976 — 1980
Metro Business College
Secretarial
University of Alabama in Huntsville
Emergency Medical Technician
Dena McMullen-Muffoletto's Walgreens Customer Care Center Experience November 2004 - November 2005
Job Implementation Consultant at SilkRoad
Industry Human Resources
Experience
SilkRoad October 2013 - Present
PromoWorks October 2011 - October 2013
Plexus September 2009 - May 2011
CrosCom National, LLC November 2005 - September 2009
Walgreens Customer Care Center November 2004 - November 2005
Priority Healthcare August 2003 - May 2004
Ocwen Federal Bank January 2002 - August 2003
Adecco Employment Services March 1999 - January 2002
Walt Disney World May 1998 - March 1999
Skills
Employee Relations, Personnel Management, Training, Recruiting, Human Resources, Management, Performance Management, Applicant Tracking..., Six Sigma, Employee Benefits, Deferred Compensation, Leadership, New Hire Orientations, Interviews, Onboarding, Talent Acquisition, Vendor Management, Talent Management, Account Management, Strategy, Consulting, Coaching
Education
Iowa State University 1994 — 1998
Bachelor of Science, Child and Family Services
Iowa State University
Bachelor of Science (B.S.)
SilkRoad October 2013 - Present
PromoWorks October 2011 - October 2013
Plexus September 2009 - May 2011
CrosCom National, LLC November 2005 - September 2009
Walgreens Customer Care Center November 2004 - November 2005
Priority Healthcare August 2003 - May 2004
Ocwen Federal Bank January 2002 - August 2003
Adecco Employment Services March 1999 - January 2002
Walt Disney World May 1998 - March 1999
Skills
Employee Relations, Personnel Management, Training, Recruiting, Human Resources, Management, Performance Management, Applicant Tracking..., Six Sigma, Employee Benefits, Deferred Compensation, Leadership, New Hire Orientations, Interviews, Onboarding, Talent Acquisition, Vendor Management, Talent Management, Account Management, Strategy, Consulting, Coaching
Education
Iowa State University 1994 — 1998
Bachelor of Science, Child and Family Services
Iowa State University
Bachelor of Science (B.S.)
Marjorie Cole's Walgreens Customer Care Center Experience October 2009 - May 2010
Job Data Clerk and Adm Assistant
Industry Government Administration
Experience
City of Florence, Florence, Alabama June 2011 - Present
Kaiser Aluminum, Florence, Alabama April 2015 - May 2015
Eldercare June 2011 - November 2014
City of Florence, Al June 2011 - August 2013
Administrative Assistant March 2012 - May 2012
Walgreens Customer Care Center October 2009 - May 2010
Tenness Valley Authority October 1985 - December 2007
Skills
PowerPoint, 10 Key, Microsoft Excel, Access, Payroll, Management, Telephone Skills, Lotus Notes, Microsoft Office, Administrative..., Fax, Office Management, Program Management, Public Speaking, Filing, Budgets, Editing, Windows, Spreadsheets, Teaching, Project Management, Administrative...
Education
TVA University 1991 — 2005
Certification of Skills in various areas of work, management., Business Administration and Management General
University of North Alabama 1965 — 1968
BS, Business Adm and History
City of Florence, Florence, Alabama June 2011 - Present
Kaiser Aluminum, Florence, Alabama April 2015 - May 2015
Eldercare June 2011 - November 2014
City of Florence, Al June 2011 - August 2013
Administrative Assistant March 2012 - May 2012
Walgreens Customer Care Center October 2009 - May 2010
Tenness Valley Authority October 1985 - December 2007
Skills
PowerPoint, 10 Key, Microsoft Excel, Access, Payroll, Management, Telephone Skills, Lotus Notes, Microsoft Office, Administrative..., Fax, Office Management, Program Management, Public Speaking, Filing, Budgets, Editing, Windows, Spreadsheets, Teaching, Project Management, Administrative...
Education
TVA University 1991 — 2005
Certification of Skills in various areas of work, management., Business Administration and Management General
University of North Alabama 1965 — 1968
BS, Business Adm and History
Peggy Stults's Walgreens Customer Care Center Experience October 2004 - Present
Job Operations Supervisor at Walgreens Customer Care Center
Industry Retail
Experience
Walgreens October 2004 - Present
Walgreens Customer Care Center October 2004 - Present
Skills
Teaching adults, Human...
Education
Ashworth College 2008 — 2009
Associate’s Degree, Business Administration and Management, General
Career Academy of New York 2004 — 2005
Associate’s Degree, Pharmacy Technician/Assistant- Pharmacy Technology
Walgreens October 2004 - Present
Walgreens Customer Care Center October 2004 - Present
Skills
Teaching adults, Human...
Education
Ashworth College 2008 — 2009
Associate’s Degree, Business Administration and Management, General
Career Academy of New York 2004 — 2005
Associate’s Degree, Pharmacy Technician/Assistant- Pharmacy Technology
Deloitte
PwC
Ernst & Young
Walgreens
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KPMG
PricewaterhouseCoopers
EY