American Residential Services
Industry: Commercial company
DescriptionAmerican Residential Services is a United States network of plumbing, and home and commercial heating and air conditioning businesses, operating under the trade name ARS/Rescue Rooter. The trade name came from the acquisition and merging of ARS and Rescue Rooter by their then-parent company ServiceMaster. Headquarters: Memphis, TN Number of employees: 5,000 Founder: C. Clifford Wright Founded: 1975 Area served: Washington, D.C.
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American Residential Services Employees
BlueSky Service Platform September 2014 - Present
American Residential Services August 2009 - August 2014
Service Perfect Solutions January 2008 - April 2010
Clockwork Home Services 2002 - 2008
Skills
Sales Management, New Business Development, Team Building, Marketing Strategy, Budgets, Operations Management, Strategic Planning, Sales, Marketing, Management, Contract Negotiation, Management Consulting, Public Speaking, Training, Customer Satisfaction, Pricing, Business Planning, Product Marketing, Coaching, Leadership Development, P&L Management, Business Strategy, Project Management, Start-ups, Team Leadership, Marketing Management, Customer Retention, Forecasting, Inventory Management, Income Statement, Business Development, B2B, Sales Operations, Direct Sales, Sales Process, Small Business, Leadership, Negotiation, Selling, P&L
Education
Southeast Missouri State University - Harrison College of Business 2001 — 2002
MBA, Business, Finance, Management, Accounting
University of Missouri-Columbia
Xilinx 2015 - Present
American Residential Services October 2013 - April 2015
City of San Jose January 2013 - May 2013
Best Buy Co., Inc July 2009 - October 2011
Skills
Social Media, Public Relations, Microsoft Office, PowerPoint, Photoshop, Event Planning, Microsoft Word, Microsoft Excel, Facebook, Editing, Public Speaking, Press Releases, Customer Service, Social Media Marketing, Blogging, Community Outreach
Education
San Jose State University 2008 — 2013
B.S, Public Relations
Assurant Specialty Property March 2015 - Present
Assurant Specialty Properties September 2013 - March 2015
Noble Resources Corporation Carolinas July 2012 - August 2013
NetApp August 2011 - April 2012
American Residential Services December 2003 - October 2010
Skills
Microsoft Office, Asset Management, AS400 system, ICOMS, SAS, LPS, EDMS, Data Entry, Invoicing, Call Centers, Customer Satisfaction, Problem Solving, Training
Education
University of Phoenix 2007 — 2013
Bachelor of Science (BS), Business Administration and Management, General
Athens Drive Sr. High 1983 — 1987
Diploma, General Studies
American Residential Services June 2014 - Present
Bayside Sandblasting & Building Services May 2014 - June 2014
Eagle Eye Home Inspections August 2013 - January 2014
Dunedin Refrigeration Inc January 2010 - October 2012
Moda Milano Salon January 2005 - January 2010
Salon Identity Inc August 2005 - December 2009
SunCoast Fire Sprinklers Inc – Clearwater Florida January 1995 - January 1998
Gina M Goduto January 1990 - January 1992
Skills
Account Reconciliation, Small Business, HR Policies, Invoicing, Office Management, Quality Control, Cosmetology, Accounts Receivable, Accounts Payable, Accounting, Bank Reconciliation
Education
Quick Bookkeepping Accounting School 2013 — 2013
Coarse Certification, Quick Books
St. Petersburg College
Andrew Warde High School
General Academic Graduate
Quickbookkeeping Accounting School
Sunstate Hair Academy
Cosmetology
American Residential Services September 2001 - Present
Cox And Smith Enterprises Inc. August 1981 - September 2001
Skills
Management, Team Building, Customer Satisfaction, Customer Service
Education
Trinidad State Junior College
AAS, Occupational Safety and Health
American Residential Services February 2015 - Present
Education
The University of Memphis—Cecil C. Humphreys School of Law 2010 — 2013
Doctor of Law (JD), Law
University of Alabama 2006 — 2010
Bachelor of Arts (BA), Public Relations and Business Management
Saint Agnes Academy
Red Falcon Equity January 2013 - Present
American Residential Services October 2009 - December 2012
American Residential Services February 2008 - October 2010
24/7 Service Corporation June 2000 - February 2008
Skills
Strategic Leadership, Leadership..., Executive Management, Marketing Strategy, Business Process, Turn Around Management, Negotiation, Aquisition, Mergers, Divestitures, Recruiting, HVAC, Plumbing, Mechanical Engineering, Real Estate Development, Fundraising, Air Conditioning, Indoor Air Quality, Team Building, Heating, Sales Management, New Business Development, Sales, Mergers & Acquisitions, HVAC Controls, Energy Efficiency, Contractors, Operations Management, Business Planning, Energy Conservation, Refrigeration, Construction, Leadership, Business Development, Income Statement, Customer Retention, Budgets, Energy Management, Contract Negotiation, Strategic Planning, Residential Homes, Management, Cooling Water, Entrepreneurship, P&L Management, Energy Audits, Small Business, Customer Satisfaction, Pricing, Start-ups
Education
University of Nevada-Las Vegas 1980 — 1985
BS, Business Administration
Rick Matthews HVAC November 2014 - Present
Paulson Cheek Mechanical August 2013 - March 2015
Donovan Heating and Air June 2012 - January 2013
American Residential Services March 2011 - October 2011
CroppMetcalfe April 2009 - May 2010
DLM Heating and Air September 2006 - February 2008
Sunshine Mortgage Corporation February 2003 - March 2004
Hoffman Media Systems March 2000 - April 2002
1-800 East West Mortgage February 1998 - January 2000
Skills
Direct Sales, New Business Development, Account Management, Project Management, B2B, Sales, Marketing, HVAC, Contract Negotiation, Construction
Education
University of Maryland College Park 1992 — 1997
Bachelor of Science (B.S.), Marketing and Finance
ServiceMaster of Greater Pittsburgh September 2009 - Present
1st Choice Plumbing/Albert L. Bauer Plumbing 2006 - 2009
Service Experts Heating & Air Conditioning 2004 - 2006
American Residential Services 2003 - 2004
Sears, Roebuck and Co. 2000 - 2003
GE Capital Modular Space 1997 - 2000
Skills
Construction, Mold Remediation, Restoration, New Business Development, Renovation, Water Damage, Process Scheduler, Pre-construction, Project Bidding, Change Orders, Mitigation, Subcontracting, Carpet Cleaning, Operations Management, Construction Management, Carpet, Blueprint Reading, Contractors, Demolition, Mold, Framing, Plumbing, Project Estimation, HVAC, Heating, Constructability, Design-Build, Roofers, Estimates, CPM Scheduling, Construction Safety, RFI, Tenant Improvement, Fire Management, Waterproofing, Cost Control, Flooring, Carpentry, High Rise, Value Engineering, Refurbishing, Cost Management, Contract Negotiation, Management, Customer Service, Team Building, Customer Retention, Sales, Customer Satisfaction, Account Management
Education
University of North Carolina at Chapel Hill 1985 — 1989
Bachelor of Science (B.S.), Business Administration
American Residential Services June 2015 - Present
Goodwill Industries of Houston July 2014 - Present
Fashion Crave online Boutique May 2014 - Present
Amerishield March 2014 - July 2014
Jack in the Box May 2012 - March 2014
Colbert/Ball Tax Service January 2011 - April 2011
Skills
Tax Preparation, Leadership, Microsoft Excel, Accounting, Microsoft Word, QuickBooks, Accounts Payable, Bookkeeping, Microsoft Office, PowerPoint, Account Reconciliation, Accounts Receivable, Data Entry, Payroll, Invoicing, Customer Service, Management, Outlook
Education
University of Phoenix 2014 — 2016
Masters of Business administration, Human Resources Management/Personnel Administration, General
University of Phoenix 2010 — 2014
Bachelors of science, Business Administration, human resource management, Management and Operations
Dell March 2014 - Present
Dell April 2011 - April 2014
Dominion Mechanical Contractors, Inc. January 2006 - April 2011
Dominion Mechanical January 2006 - April 2011
American Residential Services March 2003 - December 2005
Life Time Fitness January 2000 - March 2003
Skills
Networking, Project Management, Management, Microsoft Exchange, Network Administration, Account Management, Dell Computers, Storage, Salesforce.com, Storage Area Networks, Dell PowerEdge Servers, Data Center, Active Directory, Cloud Computing, Mechanical Drawings, Customer Retention, Employee Training, Encryption Software, Acquisition Integration
Education
Strayer University (VA) 2007 — 2010
BA, Management
American Residential Services November 2013 - Present
Efficient Attic Systems, LLP June 2011 - Present
WBH Industries February 2013 - November 2013
HILDA RODRIGUEZ Architecture/Planning/Interiors, LLC January 2012 - August 2012
Applied Architecture Inc February 2010 - May 2010
Skills
AutoCAD, Marketing, Energy Efficiency, New Business Development, Illustrator, Microsoft Office, Architecture, Adobe Creative Suite, Microsoft Excel, SketchUp, Construction Management, Business Development, Architectures, Renovation, Architectural Sales, HVAC Sales
Education
Cosumnes River College 2009 — 2010
Construction Management Technology Certificate of Achievement, Construction Management
University of California, Berkeley 2006 — 2008
Bachelor of Arts, Architecture
Veteran Handyman Tech 1, Senior Technician, Building MaintenanceForsyth CountyMay 2012 - September 2013
American Residential Services August 1996 - August 2000
Skills
Framing and finish..., HVAC, Plumbing and..., Furniture repair and..., Pressure Washing, Sheetrock, repair, and..., Building Maintenance, Decks, Tiles, Plumbing, HVAC
Education
University of North Carolina School of the Arts 2000 — 2004
Bachelor's Degree, Technical Theatre/Theatre Design and Technology
U.S Air Force 1987 — 1991
Heavy Equipment Maintenance Technology/Technician
US air Force 1981 — 1987
Turboprop mechanic, C130's HH53 Helicopters
University High School, Irvine Cal. 1980 — 1981
High School
West Seneca East, west Seneca NY 1978 — 1979
ARAMARK Refreshment Services February 2015 - Present
American Residential Services December 2013 - January 2015
Oldcastle 2011 - February 2013
Oldcastle Materials, Inc. January 2009 - January 2011
Oldcastle Materials, Inc. November 1999 - January 2009
Skills
Construction, Construction Management, Contractors, Subcontracting, Change Orders, Contract Management, Concrete, Employee Training, Staff Development, Planning Budgeting &..., Cost Reduction Solutions, Presentations, Viewpoint, Hyperion Reports, Financial Reporting, Financial Accounting, Software Implementation, Team Management, Value Engineering, Management, Human Resources, Controllers, CFOs, QuickBooks
Education
University of Florida 1985 — 1990
BSBA, Finance
Sears Holdings Corporation July 2014 - Present
Sears Holdings Corporation September 2013 - June 2014
Advance Auto Parts July 2011 - September 2013
Lowe's Home Improvement January 2009 - August 2011
House of Frames August 2002 - August 2008
Atlanta Plumbing Plus September 2002 - September 2006
American Residential Services 1998 - 2002
ServiceMaster Services 1994 - 1998
HeavyQuip 1992 - 1993
Roto-Rooter Services Company 1988 - 1992
Skills
Operations Management, Team Building, Performance Improvement, Strategic Planning, Merchandising, Retail, Quality Improvement, Income Statement, Inventory Management, Customer Service, Store Management, Sales, Management, Employee Relations, Forecasting, New Business Development, Leadership, Process Improvement, Marketing, Training, Customer Satisfaction, P&L Management, Human Resources, Sales Management, Profit, Pricing, Time Management, Customer Retention, Process Scheduler, P&L, Hiring, Inventory Control, Sales Operations, Advertising, Purchasing
Education
Syracuse University 1974 — 1977
BS, Public Communications
Spring Valley HS 1970 — 1974
Starbucks November 2013 - Present
Reliant Air Conditioning/Burnett's Staffing January 2013 - September 2013
Gia, Max, and Lily's home March 2002 - October 2012
Starbucks 2012 - 2012
American Residential Services August 2000 - February 2002
Skills
Human Resources..., People-oriented, Microsoft Office, Microsoft Word, Customer Satisfaction, Customer Service, Human Resources, PeopleSoft, Public Speaking, Training
Education
University of Mississippi 1993 — 1998
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration
Manpower May 2015 - Present
American Residential Services November 2014 - May 2015
Everest University Online February 2009 - November 2014
Kelly Services 2006 - 2009
Nextel January 2002 - December 2006
Personnel Services 1990 - 2002
Skills
Team Building, Cold Calling, Account Management, Sales, Training, Direct Sales, Recruiting, Vendor Management, Sales Management, Customer Service, Leadership, Employee Relations, Management, Talent Acquisition, Business Development, Coaching, Negotiation, New Business Development, Internet Recruiting, Interviews, College Recruiting, Talent Management, Time Management, Customer Retention, Leadership Development, Marketing, Staff Development, Operations Management, Technical Recruiting, Social Networking, Call Centers, Hiring, Public Speaking, Employee Benefits, Temporary Placement, Team Leadership, Employee Training, Performance Management, Customer Satisfaction, Sourcing, Human Resources, CRM, B2B, Sales Operations, Organizational..., Onboarding, Strategic Planning, Networking, Contract Recruitment, Contract Negotiation
Education
University of Pittsburgh
Computer Science
Windber High School
American Residential Services March 2015 - Present
CLD Services of Kentucky, Inc. October 2013 - March 2015
CLD Services of Kentucky, Inc. December 2006 - December 2012
CLD Services, Inc. December 2005 - December 2006
Roto-Rooter December 2003 - December 2005
Roto-Rooter Services December 2001 - December 2003
Skills
Military, Operations Management, Sales Management, DoD, Security Clearance, Team Building, Team Leadership, Leadership, Inventory Management, Military Operations, Strategic Planning, Logistics, Military Experience, Security, Leadership Development, plumbing, Cross-functional Team..., Business Strategy, CRM, Business Development, Operational Planning, Training, New Business Development, Plumbing, P&L, Project Planning, Customer Service, Program Management, Sales, Process Improvement
Education
United States Military Academy at West Point 1994 — 1998
BS, Systems Engineering
Klein Oak High School 1989 — 1993
General
American Residential Services December 2013 - Present
Rankin Climate Solutions November 2013 - November 2013
Allen and Allen General Contractors April 2012 - November 2013
A Supreme Heating and A/C March 2013 - June 2013
Comfort Zone, Inc December 2009 - October 2010
M.Nelson Barnes 1989 - 2009
L. W. Brown July 1995 - July 1999
Skills
HVAC, Refrigeration, Sheet Metal, Sheet Metal Layout, Blueprint Reading, Plumbing, Pipefitting, Construction, Electricians, Computers, Computer Hardware, Carpentry, Metal Fabrication, Air Conditioning, Heating, Welding
Education
TESST College of Technology-Baltimore 2011 — 2012
Certificate, HVAC/R, 3.97 GPA
Chesapeake Senior High 1981 — 1984
H.S. Diploma
American Residential Services February 2000 - Present
Education
University of Houston-Clear Lake
American Residential Services October 2012 - Present
Skills
I love working with..., Administrative..., PowerPoint, Microsoft Excel, Microsoft Office, Outlook, Microsoft Word, Customer Service
Education
Ultimate Medical Academy 2012 — 2013
MBIC Diploma, Medical billing and coding, 4.0
Dominion Dental Services November 2013 - Present
Comcast Cable Inc January 2010 - January 2011
American Residential Services January 2006 - January 2009
Verizon Wireless January 2004 - June 2005
CareFirst Blue Cross Blue Shield .SW January 1999 - January 2004
Skills
Accounting, Call Centers, Customer Satisfaction, Customer Service, Databases, Employee Benefits, Health Insurance, Invoicing, Management, Payroll, Sales, Selling, Training, Customer Retention, Insurance, Data Entry, Time Management, Access, Process Improvement, Claim, Outlook, Leadership, Team Building, Customer Experience, Cold Calling, Account Management, Telephone Skills, Analysis, Process Scheduler, Administration, Administrative..., Employee Training, Microsoft Excel, Inventory Management, Employee Relations, Office Management, Strategic Planning, Accounts Receivable, Sales Operations, Microsoft Office, Medical Records, Direct Sales, Medicare, HIPAA, Medical Coding, Office Administration, Healthcare, Microsoft Office 2007, PowerPoint, Claims Resolution
Education
Largo Senior High School 1993 — 1996
Diploma, Basic Skills and Developmental studies
University of Phoenix
Bachelors of Science, Criminal Justice
Memphis Housing Authority July 2015 - Present
Porter-Leath May 2013 - July 2015
American Residential Services March 2004 - May 2013
Randstad 2004 - 2004
American Tissue Mills of Tennessee March 2000 - April 2002
Skills
Accounts Payable, Customer Service, Budgets, General Ledger, Forecasting, Accounts Receivable, Payroll, Invoicing, Microsoft Excel, Customer Satisfaction, Cash Management, Financial Analysis, Financial Reporting, Financial Accounting, Team Building, Accounting, Account Reconciliation, Strategic Planning, Microsoft Office, Variance Analysis
Education
Strayer University 2009 — 2014
Bachelor of Applied Science (B.A.Sc.), Accounting, 3.6
University of Phoenix 2006 — 2007
Associate of Arts (A.A.), Accounting, 3.5
Southwest Tennessee Community College 1991 — 1993
Black & Veatch September 2015 - Present
PolyScience March 2015 - September 2015
American Residential Services September 2014 - March 2015
TSA March 2013 - September 2014
Skills
Microsoft Excel, PowerPoint, Microsoft Word, AutoCAD, Microsoft Office, Customer Service, Matlab, Engineering, Team Building
Education
ETI School of Skilled Trades 2014 — 2014
Hvac/r, Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technology/Technician (HVAC)
Triton College 2008 — 2012
Associate's degree, Mechanical Engineering
American Residential Services - Blue Dot December 2013 - Present
Len The Plumber 2011 - 2013
American Residential Services 2009 - 2011
Roto-Rooter Plumbing and Drain Service 2007 - 2009
Skills
Call Centers, Sales, Management, Leadership, Operations Management, Customer Service, Coaching, Project Planning, Customer Satisfaction, Account Management, Direct Sales, Training
Education
Towson University 2007 — 2013
Conway Services July 2015 - Present
American Residential Services September 2014 - Present
Conway Services February 2013 - May 2014
Soulshine Pizza January 2011 - December 2012
Mission 66 Records May 2012 - August 2012
Skills
Account Management, Customer Service, Sales, Sales Management, Customer Satisfaction, Sales Operations, New Business Development, Direct Sales, Marketing, Cold Calling, Team Building, Marketing Strategy, B2B, Negotiation, Retail, Outlook, Key Account Management, Microsoft Office, Microsoft Excel, Strategic Planning, Budgets
Education
University of Mississippi 2010 — 2012
Bachelor's degree, Marketing
Seattle Pacific University 2008 — 2009
None, General Studies
K-Zell Metals, Inc November 2013 - Present
Cycle Visions April 2011 - August 2011
KBR, Inc. September 2007 - May 2009
Apache Construction February 2007 - September 2007
San Diego State university Physical Plant February 2006 - February 2007
Contractors & Builders October 2005 - February 2006
American Residential Services October 2004 - October 2005
United States Air Force November 1994 - November 2004
Skills
PowerPoint, Plumbing, Chemical Testing, Supervision, Engine Performance, Engineering, Microsoft Excel, Small Engines, Water Purification, Problem Solving, Motorcycle Industry, C++ Language, Microsoft Visual Studio..., Social Media, Military, Leadership, Microsoft Office, Inventory Management, Maintenance & Repair, Management, Preventive Maintenance, Troubleshooting, Operations Management, Team Leadership, Team Building, Materials, Strategic Planning, Microsoft Word, Continuous Improvement, Manufacturing
Education
DeVry University Phoenix, AZ 2014 — 2017
Bachelor's degree, Business Administration and Management, General
Universal Technical Institute-Motorcycle Mechanics Institute Division 2009 — 2012
72 Week Motorcycle Training Certificate, Motorcycle Maintenance and Repair Technology/Technician, 3.85-GPA
American Home Shield January 2014 - Present
.. January 2005 - Present
Fred's Inc. October 2010 - December 2013
American Residential Services October 2009 - October 2010
American Residential Services May 2006 - October 2009
American Residential Serices April 2005 - May 2006
TruGreen March 2004 - April 2005
Directionz March 2001 - December 2003
Harrah's Entertainment June 1999 - December 2000
Wal-Mart June 1997 - June 1999
Skills
Marketing, Market Analysis, Online Marketing, Strategy, Management, Advertising, Sales, Strategic Planning, Forecasting, Project Management, Customer Service, Social Media Marketing, Data Analysis, Budgets, Training, Business Planning, Management Skills, Marketing Strategy, Creative Writing, Proposal Writing, Social Media Measurement, FileMaker, Microsoft SQL Server, Digital Photography, Customer Satisfaction, Social Networking, Analytics, Analysis
Education
The University of Memphis 2000 — 2004
MBA, Marketing
The University of Memphis 1993 — 1997
BA, Marketing Management
Whitehaven High School 1990 — 1993
High School Diploma, Business/Marketing
Steritech October 2014 - Present
Vanguard October 2013 - October 2014
American Residential Services August 2011 - September 2013
TruGreen February 1996 - August 2011
Love Enterprises December 1993 - February 1996
TruGreen September 1989 - November 1993
The Sports Page September 1985 - September 1989
Blackmon Mooring August 1980 - September 1985
Skills
Operations Management, P&L Management, Team Building, Cost Reduction..., Increasing Profitability, Training/Mentoring, Leadership Development, Multi-location..., Profitability..., Expense Control, Income Statement, Change Management, Training, Employee Relations, Increased Profitability, Recruiting, Sales Management, Turn Around Management, Expense Management, Management, Negotiation, Sales, Profit, Inventory Management, Human Resources, Hiring, Customer Retention, P&L, Account Management, Budgets, CO-PA, Contract Negotiation, Coaching
Education
Trinity University 1976 — 1980
Bachelor of Arts
Safeway March 2012 - June 2014
Staples April 2007 - March 2012
American Residential Services August 2010 - August 2011
RadioShack February 2001 - January 2007
Education
University of Denver 1996 — 2000
Bachelor of Arts (B.A.), Mass Communication/Minors in Marketing and Psychology
FedEx Services October 2011 - Present
The Coca-Cola Company 2010 - June 2011
American Residential Services April 2005 - December 2008
McDonald's Corporation January 2000 - November 2001
McDonald's Corporation September 1995 - January 2000
McDonald's November 1986 - September 1995
Skills
Trade Shows, Public Relations, Marketing Strategy, Field Marketing, Marketing, Marketing Communications, Competitive Analysis, Product Development, Direct Marketing, Integrated Marketing, Advertising, Direct Mail, B2B, Brand Development, Creative Direction, Digital Marketing, Event Management, Lead Generation, Leadership, Market Planning, Marketing Management, Product Management, Sales Promotion, Strategic Planning
Education
University of South Carolina-Columbia
AS, Hotel and Restaurant Management
Gus Mare Plumbing & Air August 2014 - Present
Gallagher's Plumbing, Heating & Air Conditioning, Inc. April 2013 - August 2014
Clockwork Home Services 2012 - 2013
Orangutan Home Services 2011 - 2012
American Residential Services 2009 - 2011
Skills
Operations Management, Service Management, Sales Management, Air Conditioning, Central Heating, Heat Exchangers, Heat Pumps, Indoor Air Quality, Ductwork, Plumbing, Water Purification, Water Quality, Water Softening, Technical Training, Equipment Installation, Maintenance & Repair, Building Performance, HERS Rater, Title 24, Building Permits, Building Codes, Operating Budgets, Above the Line, Below the Line..., Budget Forecasts, Department Budgeting, Reporting & Analysis, Sales Operations, Sales Presentations, Sales Process, Process Management, Process Optimization, KPI Reports, KPI Dashboards, KPI implementation, Marketing Management, Marketing Strategy, Warehouse Management, Vendor Management, Purchase Management, Purchasing Negotiation, Microsoft Office, Microsoft Excel, Call Center..., Dispatching, Fleet Management, Online Reputation...
Education
University of Arizona 1994 — 1997
Horizon Services, Inc. - Plumbing, Heating, Air Conditioning May 2014 - Present
American Residential Services March 2013 - April 2014
Service Experts January 2011 - March 2013
City of Wilmington September 2009 - December 2010
Vlp Industries July 2005 - December 2010
From The Ground Up T/A The Coffee Beanery November 2003 - December 2005
Pease Industries/Roto Rooter September 1997 - May 2005
Roto-Rooter February 1992 - August 1997
Skills
Process Improvement, Operations Management, Team Building, Customer Service, Budgets
Education
University of Delaware 1979 — 1981
STERICYCLE INC June 2014 - Present
Stericycle 2009 - June 2014
MedServe, Inc. December 2006 - 2009
Clinical Labs USA 2002 - 2005
American Residential Services 1996 - 1999
US Delivery Systems 1994 - 1996
US Special Delivery 1994 - 1996
Arthur Andersen 1989 - 1994
Skills
Mergers, Financial Reporting, Due Diligence, Accounting, Strategic Planning, Business Planning, Contract Negotiation, IPO, Financial Analysis, Process Improvement, Start-ups, Change Management, Finance, Management, Forecasting, Budgets, Team Building, Business Development, Mergers & Acquisitions, Financial Modeling, Executive Management
Education
Texas State University 1984 — 1988
BBA, Finance and Accounting
BrandsMart USA July 2013 - Present
Primerica June 2010 - Present
American Residential Services May 2008 - June 2010
Comisariado del Cuaderno April 1998 - September 2007
Banco de Progresso January 1990 - April 1998
Skills
Retirement Planning, Asset Allocation, Investments, Wealth Management, Mutual Funds, Retirement, Financial Analysis, Asset Management, Insurance, Fixed Annuities, Securities, Corporate Retirement..., Account Management, Customer Relations, Financial Planning, Financial Needs Analysis, Debt Reduction..., Life Insurance, Sales Presentations, Banking Operations
Education
Universidad Central del Ecuador 1983 — 1986
Communications
Colegio Britanico en Ecuador 1980 — 1983
Bachelor's degree, Fisico Matematico
American Residential Services January 2013 - Present
UniFirst Corporation January 2007 - December 2012
Ecolab November 2003 - December 2006
LandCorp Management September 1999 - October 2003
Skills
Sales Management, First Aid, Sales, Energy, New Business Development, Management, Heating, Water, Networking, Operational Excellence, Leadership, Account Management, Plumbing
Education
University of Southern California 2000 — 2003
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of California, Berkeley, Haas School of Business 1990 — 1994
Bachelor's degree, Accounting and Business/Management
PAYNE PEST MANAGEMENT, INC. October 2014 - Present
American Residential Services October 2006 - April 2014
Terminix March 1976 - August 2005
Skills
Management, Human Resources, Training, Consulting, Team Building, Recruiting
Education
Southwestern Community College District 1968 — 1970
Associate's Degree, Criminal Justice/Police Science
Sweetwater High School 1967 1965 — 1967
American Residential Services February 2011 - Present
Keiser University October 2006 - March 2011
Skills
Accounting, General Ledger, Financial Reporting, Team Building, Management, GAAP, Account Reconciliation
Education
University of Akron 1998 — 2004
BS, Corporate Financial Management
Oasis Outsourcing March 2012 - Present
AllianceCare July 2008 - July 2011
Access Diabetic Supply 2005 - 2007
AOM Healthcare Solutions 2005 - 2007
American Residential Services February 2005 - September 2005
Lear Corporation 1998 - 2000
Libbey Owens Ford Co 1989 - 1995
Skills
Process Improvement, Financial Statements, Financial Analysis, GAAP, Internal Controls, Fixed Assets, QuickBooks, Microsoft Excel, Outlook, Financial Accounting, Cash Flow, Healthcare, Account Reconciliation, Accounting, Accounts Receivable, Budgets, Financial Reporting, Management, Payroll, Sarbanes-Oxley Act
Education
Siena Heights University 1992 — 1995
Bachelor's degree, Accounting
Tecumseh High School 1984 — 1987
High School Diploma, College Prep
Kansas City WinAir August 2013 - Present
Hitachi Solutions America, Ltd. March 2012 - August 2013
Service Experts January 2011 - March 2012
Neal Harris Service Experts, A Divison of Lennox International December 2005 - January 2011
ServiceMaster - American Residential Services April 1994 - October 2006
american residential services 1996 - 2005
ARS 1994 - 2005
rescue rooter 1994 - 2005
ARS Service Express 1994 - 2005
Skills
P&L Management, P&L, Contract Negotiations, Strategic Planning, Sales Management, Software Project..., Project Planning, Project Implementation, Marketing Strategy, Direct Marketing, Income Statement, Team Building, Contract Negotiation, Negotiation, New Business Development, Sales, Sales Operations, Budgets, Management, Coaching, Operations Management, Process Improvement, Training, Marketing, Leadership, Account Management, Sales Process, Team Management, Direct Sales, Six Sigma, Pricing, Customer Retention, B2B, Business Development, Cold Calling, Forecasting, Business Planning, CRM, Inventory Management, Selling, HVAC, Wholesale
Education
The University of Kansas 1989 — 1992
Bachelor of Science, Business Communications
Shawnee Mission South 1986 — 1988
Arlon, LLC (Now part of Rogers Corporation) December 2011 - Present
Designed Metal Connections (DMC) July 2010 - December 2011
Westfield October 2007 - January 2010
Empire Companies June 2006 - October 2007
Dole Food Company January 2006 - June 2006
American Residential Services August 2000 - January 2006
American Residential Services November 1998 - August 2000
Leemor Corp July 1991 - November 1998
Skills
JD Edwards, SQL, Business Process..., Process Mapping, Process Optimization, Software Development, Project Planning, Project Portfolio..., Software Project..., SDLC, Project Execution, Project Delivery, Project Implementation, Manufacturing, Real Estate, Service Management, SOX, Financial Accounting, Account Reconciliation, Accounts Payable, Accounts Receivable, Cost Accounting, Fixed Assets, Financial Reporting, Financial Analysis, Month End Close, Payroll Processing, Payroll Software, Microsoft Office, User Acceptance Testing, End User Training, End User Support, User Interface Design, Database Design, Software Design, Technical Documentation, Software Documentation, Document Design, Employee Counseling, Change Management, Performance Reviews, Policy Writing, MS Project, Visio, Data Conversion, Data Analysis, Sarbanes-Oxley Act, Project Management, Integration, Analysis
Education
University of Phoenix 2002 — 2005
Accounting, Accounting and Business
University of Houston 1996 — 1999
Accounting and Business
American Residential Services November 2014 - Present
American Residential Services May 2014 - November 2014
ServiceMaster May 2012 - March 2014
St. Jude Children's Research Hospital January 2012 - May 2012
ServiceMaster June 2009 - January 2012
ServiceMaster January 2007 - June 2009
Verizon Wireless February 2006 - January 2007
Mimeo.com September 2004 - October 2005
Skills
SharePoint, Quality Assurance, Marketing, Customer Service, Visio, Software Documentation, Process Improvement, Outlook, System Administration, Web Design, SDLC, Testing, Sales, Active Directory, Technical Support, Vendor Management, Change Management, Business Analysis, Project Management, Team Building, Disaster Recovery
Education
Southwest Tennessee Community College 2000 — 2011
Associate's Degree, Interactive Multimedia Production
University of Tennessee at Martin 2000 — 2004
BS, Management Information Systems
NICE Systems November 2012 - Present
American Residential Services November 2008 - November 2012
American Residential Services November 2008 - November 2012
TouchstStar November 2006 - November 2008
TouchStar November 2006 - November 2008
TouchStar Software November 2006 - November 2008
Touchstar Software 2006 - October 2008
Skills
Process Improvement, System Administration, Windows Server, Help Desk Support, Managed Services, Customer Service, Servers, Hardware, Microsoft SQL Server, Troubleshooting, VoIP, Operating Systems, Integration, Switches, Microsoft Office, Databases, Telephony
Education
University of Missouri-Saint Louis 1998 — 2002
University of Missouri St LouisBrill
Bachelors, Finance
Dynegy August 2012 - Present
American Residential Services August 2004 - August 2012
Gear for Sports 2003 - 2004
US Oncology 2000 - 2003
State of Ohio 1999 - 2000
Skills
Cisco Technologies, Data Center, Network Security, Troubleshooting, Disaster Recovery, Network Administration, Security
Education
The Ohio State University 1993 — 1995
Master of Public Administration (M.P.A.)
State University of New York at Stony Brook 1989 — 1993
Bachelor's degree
American Residential Services February 2009 - Present
DGD Research March 2007 - August 2008
American Red Cross April 1998 - June 2006
Skills
Start-ups, Recruiting, Direct Sales, Account Management, Sales Management, Call Centers, Sales, Customer Retention, Customer Satisfaction, Sales Process, New Business Development, Customer Service, Team Leadership, Business Development, Negotiation, Change Management, Strategic Planning, Team Building, Leadership, Training, Microsoft Office, Coaching, Call Center, Marketing, Management
Education
University of Phoenix
American Residential Services September 2013 - Present
TruGreen October 1994 - April 2013
Skills
Operations Management, Sales Management, New Business Development, Team Building, Income Statement, Account Management, Contract Negotiation, Customer Retention, P&L Management, Direct Sales, Strategic Planning, Sales, Sales Operations, Budgets, Customer Satisfaction, Negotiation, Inventory Management, Marketing Strategy, Recruiting, Management, Marketing, Training, Business Development, Cold Calling, Leadership, Sales Process, Process Improvement, Coaching, Leadership Development, Cross-functional Team..., Change Management, Business Planning, Forecasting, Selling, Customer Service, B2B, Team Leadership, Purchasing, Strategy, Integrated Pest..., Pest Control, Business Strategy, Sales Presentations, Lawn Care, Small Business, Turf Management, Landscape Maintenance, Hiring, CRM, Trees
Education
University of Florida 1996 — 1999
Material Science & Engineering
American Residential Services July 2007 - Present
American Orthotic and Prosthetic Association March 2005 - July 2007
National Association of Independent Life Brokerage Agencies July 2004 - March 2005
Education
University of Mississippi 2000 — 2004
BS, Business
University of Mississippi - School of Business Administration 2000 — 2004
B.S., Business Administration
Home general managerars1995 - 2001
american residential services 1991 - 2001
Skills
Sales, Sales Management, Customer Service, Wine, Management, Account Management, Operations Management
Education
University of Houston-Clear Lake 1981 — 1985
MBA, Buisiness
University of Mississippi 1972 — 1976
BA, BS, MA, Math, Pol Sci, International Relations
Shoemaker Financial June 2015 - Present
FedEx Services July 2014 - May 2015
Wright Medical Technology September 2011 - May 2014
American Residential Services August 2010 - August 2011
Christ Community Health Services October 2009 - August 2010
FedEx Services January 2000 - April 2009
FedEx Sales Compensation January 1994 - January 2000
FEDEX CORPORATION January 1989 - January 1994
Skills
Forecasting, Sales Operations, Budgets, Training, Human Resources, Process Improvement, Direct Sales, Change Management, Marketing, Management, Program Management, Analysis, Customer Satisfaction, Customer Service, MS Project, Microsoft Excel, Sales Management, Sales, Strategic Planning
Education
University of Mississippi 1976 — 1980
Bachelor of Business Administration (BBA), Business Administration and Management, General
The University of Memphis
Bachelor of Business Administration (BBA), Accounting
Tarrant Interiors a divison of Leggett & Platt May 2012 - Present
S.O.S Plumbing LLC November 2006 - May 2012
Ramco Laundry and Machinery November 2005 - November 2006
American Residential Services July 1987 - November 2005
Skills
Accounts Payable, Accounts Receivable, Data Entry, Financial Statements, QuickBooks, Invoicing, Payroll, Accounting, Journal Entries
Education
Tarrant County College 1985 — 1987
Kellogg Company February 2011 - Present
American Residential Services June 2008 - May 2010
SFI January 2006 - June 2008
Kellogg Company 2003 - 2006
Kellogg Company 1998 - 2003
Kellogg Company 1997 - 1998
Kellogg Company 1996 - 1997
Kellogg Company 1994 - 1996
NCR 1992 - 1994
Chemed Corporation 1989 - 1992
Skills
Cross-functional Team..., Cost Accounting, Process Improvement, Strategic Sourcing, Forecasting, Continuous Improvement, Internal Audit, Team Building, Auditing, Purchasing, Business Development, Sales Operations, Management, Leadership, Sales, Product Development, Procurement, Operations Management, Human Resources, Manufacturing, Strategic Planning, Team Leadership, Inventory Management, Analysis, Logistics, Budgets, Strategy, New Business Development, Business Planning, Project Planning, Supply Chain Management, Lean Manufacturing, Change Management, Mergers & Acquisitions, Financial Reporting
Education
The Ohio State University 1990 — 1992
MBA
University of Notre Dame 1983 — 1987
BBA, Accountancy
Mannix Heating & Cooling LLC April 2008 - Present
American Residential Services May 2005 - April 2008
Sears Home Improvement Products November 1969 - May 2005
Skills
HVAC, Energy Efficiency, Air Conditioning, Indoor Air Quality
Education
University of Maryland College Park 1973 — 1977
Bachelor's Degree, BS Business Administration
University of Maryland College Park 1970 — 1975
TruckPro, LLC April 2015 - June 2015
American Residential Services November 2014 - March 2015
CEVA Logistics September 2014 - November 2014
Quadel May 2014 - September 2014
The HCI Group April 2014 - May 2014
Memphis Housing Authority April 2012 - April 2014
Skills
Accounting, Sarbanes-Oxley Act, External Audit, US GAAP, Community Outreach, Variance Analysis, General Ledger, Financial Statements, Journal Entries, Training, Analysis, Microsoft Office, Financial Analysis, Payroll, Financial Reporting, Access
Education
The University of Memphis 2009 — 2010
Bachelor's degree, Accounting
The University of Memphis 2003 — 2008
Bachelor of Arts (B.A.), Political Science and Government
MindAve Consulting January 2015 - Present
ALLOut Security February 2014 - January 2015
Westfield October 2011 - February 2014
Westfield October 2007 - October 2011
Empire Companies December 2006 - October 2007
American Residential Services June 2004 - November 2006
ASC Trust Corporation April 2003 - May 2004
Dimension Systems, Inc. June 2001 - April 2003
Skills
Integration, Business Process, Project Management, Management, ERP, SharePoint, Business Analysis, Information Technology, Databases, JD Edwards
Education
University of Phoenix 2010 — 2015
Bachelor of Science (B.S.), Information Technology
American Residential Services August 2013 - Present
The Home Depot October 2012 - July 2013
Royal Farms 2011 - July 2012
Prometric June 2010 - April 2011
PetSmart May 2008 - September 2010
Skills
excellent customer..., fast learner, independent thinker, great people skills, hard worker, Supervisory Skills, power point, outlook express, Microsoft Office, Drawing, Photoshop, dreamweaver, illustrator, after effects, indesign, maya, final cut pro, Flash, Creative Writing, Image Editing, Digital Photography, Photo Editing, Leadership, Teamwork, Customer Service, Mac, Adobe Acrobat
Education
University of Maryland Baltimore County 2008 — 2010
Bachelor of Arts (B.A.), Animation, Interactive Technology, Video Graphics and Special Effects, 3.3
Community College of Baltimore County (CCBC)Catonsville 2006 — 2008
Associates, General Studies
Lennox International March 2013 - Present
American Residential Services 2010 - March 2013
Education
The University of Texas at Austin 2007 — 2009
Bachelor of Business Administration (B.B.A.), Finance, 3.75
CCISD November 2009 - Present
Ber-Air August 1994 - Present
CCISD April 2006 - November 2009
American Residential Services September 2001 - April 2006
Skills
HVAC Controls, HVAC System Design, Facilities Operations, Energy Management, HVAC Mechanical, Team Leadership
Education
San Jacinto College 1994 — 1997
associates, HVAC
HCC 1985 — 1987
General Studies
Publix Super Markets August 2010 - Present
American Residential Services June 2006 - Present
SSC Service Solutions September 2002 - April 2007
Luby's February 1999 - October 2001
Skills
Microsoft Excel, Outlook, Cashiering, Social Media, Loss Prevention, Sales, P, Store Management, Grocery, Store Operations
Education
Texas State University-San Marcos 1995 — 1998
Business Administration and Management, General
American Residential Services 1988 - 2006
Skills
Accounting
Education
The Catholic University of America
Master's degree, Accounting and Finance
The Catholic University of America
BACHELOR'Sdegree, Philosophy
American Residential Services February 2007 - Present
Efficient Attic Systems, LLP February 2007 - Present
Skills
Account Management, Contract Negotiation, Customer Service, New Business Development, Sales, Sales Management, Team Building, Budgets, Management, Marketing, Inventory Management, Customer Satisfaction, Operations Management, Negotiation
Education
University of North Texas 1995 — 1999
American Residential Services June 2014 - October 2014
Sprint August 2009 - June 2014
Blockbuster May 1999 - April 2009
Education
Santa Ana College 2011 — 2012
Business/Commerce, General
American Residential Services May 2010 - Present
EXPRESS July 2009 - May 2011
Prince George's County, Maryland September 2008 - June 2009
University of Maryland Department of Resident Life August 2004 - September 2008
Skills
Customer Service, Budgets, Sales, Training, Data Entry, Customer Satisfaction
Education
University of Maryland College Park 2004 — 2008
Bachelor's Degree, Political Science and Government
American Residential Services May 2015 - Present
Airflow Systems Inc January 2014 - April 2015
The Sports Authority June 2011 - June 2012
Best Buy February 2010 - February 2011
Education
The Illinois Institute of Art-Schaumburg 2006 — 2009
None, Cinematography and Film/Video Production