Asurion Company
Industry: Company
DescriptionAsurion, LLC is a privately held company based in Nashville, Tennessee that provides insurance for smartphones, tablets, consumer electronics, appliances, satellite receivers and jewelry. In 2014, the company operated in 14 countries and had 49 offices with 17,000 employees serving 280 million consumers. Headquarters: Nashville, Tennessee, United States Number of employees: 17,000 Founded: 1994, Silicon Valley, California, United States Area served: World Subsidiaries: Soluto, ServiceBench, Inc., Parent organization: NEW Asurion Corporation
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Asurion Employees
Employee
Years
Job
Industry
Matthew Sides Matthew Sides's Asurion Experience September 2014 - January 2015
Job Change Management Specialist at Assurant Solutions
Industry Information Technology and Services
Experience
Assurant Solutions March 2015 - Present
Asurion September 2014 - January 2015
Asurion June 2010 - January 2015
Skills
Team Leadership, Supervisory Skills, Customer Service, Troubleshooting, Young Professionals, Microsoft Office, Analysis, Advertising, Employee Training, Hiring, Driving Results, Coaching for Excellence, Coaching, Mathematics, Theatre, Volunteering, Recruiting
Education
Northern State University 2004 — 2008
Bachelor's Degree, Mathematics
Assurant Solutions March 2015 - Present
Asurion September 2014 - January 2015
Asurion June 2010 - January 2015
Skills
Team Leadership, Supervisory Skills, Customer Service, Troubleshooting, Young Professionals, Microsoft Office, Analysis, Advertising, Employee Training, Hiring, Driving Results, Coaching for Excellence, Coaching, Mathematics, Theatre, Volunteering, Recruiting
Education
Northern State University 2004 — 2008
Bachelor's Degree, Mathematics
Maurice Payne Jr Maurice Payne Jr's Asurion Experience May 2014 - November 2014
Job Tennessee Attorney General Office
Industry Computer Networking
Experience
Tennessee Attorney General's Office December 2014 - Present
Asurion May 2014 - November 2014
Asurion June 2013 - August 2014
Best Buy November 2005 - June 2013
Skills
Teamwork, Computer Hardware, Windows, Windows 7, Operating Systems, Network Administration, Computer Repair, TCP/IP, Troubleshooting, Networking, Cisco Technologies, Microsoft Office, Windows Server, Technical Support, Help Desk Support, Routers, Mobile Devices, Customer Service, Customer Satisfaction
Education
Nashville State Community College 2011 — 2014
Associate's degree, Computer Technology/Computer Systems Technology
Tennessee Attorney General's Office December 2014 - Present
Asurion May 2014 - November 2014
Asurion June 2013 - August 2014
Best Buy November 2005 - June 2013
Skills
Teamwork, Computer Hardware, Windows, Windows 7, Operating Systems, Network Administration, Computer Repair, TCP/IP, Troubleshooting, Networking, Cisco Technologies, Microsoft Office, Windows Server, Technical Support, Help Desk Support, Routers, Mobile Devices, Customer Service, Customer Satisfaction
Education
Nashville State Community College 2011 — 2014
Associate's degree, Computer Technology/Computer Systems Technology
Jourdyn Ross Jourdyn Ross's Asurion Experience May 2013 - Present
Job Asurion (Sprint) Frontline Cellphone Insurance Rep.
Industry Insurance
Experience
Asurion May 2013 - Present
ACS, a Xerox Company October 2010 - April 2013
The Limited March 2010 - November 2010
Memorial Bone & Joint Clinic April 2010 - September 2010
Skills
Troubleshooting, Call Centers, SharePoint, Customer Service, Computer Proficiency, Microsoft Word, PowerPoint, Microsoft Excel, Receptionist Duties, Office Administration, Administrative...
Education
Ohio Wesleyan University 2005 — 2009
Cypress Ridge High Schol 2001 — 2005
High School Diploma
Asurion May 2013 - Present
ACS, a Xerox Company October 2010 - April 2013
The Limited March 2010 - November 2010
Memorial Bone & Joint Clinic April 2010 - September 2010
Skills
Troubleshooting, Call Centers, SharePoint, Customer Service, Computer Proficiency, Microsoft Word, PowerPoint, Microsoft Excel, Receptionist Duties, Office Administration, Administrative...
Education
Ohio Wesleyan University 2005 — 2009
Cypress Ridge High Schol 2001 — 2005
High School Diploma
Betsy Kuchta Betsy Kuchta's Asurion Experience February 2014 - August 2014
Job Consulant at SierraCedar
Industry Information Technology and Services
Experience
Sierra-Cedar March 2015 - Present
Kuchta Consulting, Inc. March 1997 - February 2015
Asurion February 2014 - August 2014
Kuchta Consulting - Califonia State University Dominguez Hills March 2012 - May 2012
Kuchta Consulting - Kaiser Permanente September 2010 - December 2011
Kuchta Consulting - Asurion May 2010 - June 2010
Kuchta Consulting - City of Mesa September 2008 - March 2009
Kuchta Consulting - Weyerhaeuser May 2008 - August 2008
Kuchta Consulting - Alaska Air Group August 2006 - September 2007
Kuchta Consulting - United Nations High Commissioner for Refugees December 2005 - May 2006
Skills
Business Analysis, HRIS, ERP, Business Process, Program Management, PeopleSoft, Requirements Analysis, Change Management, Business Process..., Process Improvement, Project Management
Education
National University
BA, Business Administration
Heald's Kelsey-Jenney Business College
AA, Accounting/Computer Applications
Sierra-Cedar March 2015 - Present
Kuchta Consulting, Inc. March 1997 - February 2015
Asurion February 2014 - August 2014
Kuchta Consulting - Califonia State University Dominguez Hills March 2012 - May 2012
Kuchta Consulting - Kaiser Permanente September 2010 - December 2011
Kuchta Consulting - Asurion May 2010 - June 2010
Kuchta Consulting - City of Mesa September 2008 - March 2009
Kuchta Consulting - Weyerhaeuser May 2008 - August 2008
Kuchta Consulting - Alaska Air Group August 2006 - September 2007
Kuchta Consulting - United Nations High Commissioner for Refugees December 2005 - May 2006
Skills
Business Analysis, HRIS, ERP, Business Process, Program Management, PeopleSoft, Requirements Analysis, Change Management, Business Process..., Process Improvement, Project Management
Education
National University
BA, Business Administration
Heald's Kelsey-Jenney Business College
AA, Accounting/Computer Applications
Richa Chaturvedi Richa Chaturvedi's Asurion Experience April 2010 - December 2010
Job QA Engineer at YETI Coolers
Industry Oil & Energy
Experience
YETI Coolers May 2015 - Present
Chevron April 2014 - February 2015
LPL Financial August 2012 - February 2014
Wells Fargo February 2011 - June 2012
Asurion April 2010 - December 2010
Salesforce.com (SFDC) December 2009 - March 2010
Emcollaborative January 2009 - December 2009
Skills
Quality Center, SQL, Visio, Test Automation, Test Planning, QTP, Software Quality..., Testing, Regression Testing, Quality Assurance, Java, SDLC, HP Quality Center, User Acceptance Testing, Test Cases, Microsoft Office, Scrum, Integration, XML, System Testing, Toad, Black Box Testing, Unix, JUnit, Eclipse, Test Strategy, Defect Tracking, Requirements Gathering, JIRA, Manual Testing, MS Project, SoapUI, HP QTP, MS Visio, Agile & Waterfall..., HP Sprinter, Trading Systems, graybox, Web Applications, Production Support, Requirements Analysis, Problem Solving, SaaS, Salesforce.com, CRM, ERP, Epicor, Magento, TFS, ALM
Education
North Dakota State University 2006 — 2009
Bachelor of Science (BS)
YETI Coolers May 2015 - Present
Chevron April 2014 - February 2015
LPL Financial August 2012 - February 2014
Wells Fargo February 2011 - June 2012
Asurion April 2010 - December 2010
Salesforce.com (SFDC) December 2009 - March 2010
Emcollaborative January 2009 - December 2009
Skills
Quality Center, SQL, Visio, Test Automation, Test Planning, QTP, Software Quality..., Testing, Regression Testing, Quality Assurance, Java, SDLC, HP Quality Center, User Acceptance Testing, Test Cases, Microsoft Office, Scrum, Integration, XML, System Testing, Toad, Black Box Testing, Unix, JUnit, Eclipse, Test Strategy, Defect Tracking, Requirements Gathering, JIRA, Manual Testing, MS Project, SoapUI, HP QTP, MS Visio, Agile & Waterfall..., HP Sprinter, Trading Systems, graybox, Web Applications, Production Support, Requirements Analysis, Problem Solving, SaaS, Salesforce.com, CRM, ERP, Epicor, Magento, TFS, ALM
Education
North Dakota State University 2006 — 2009
Bachelor of Science (BS)
Andy Logan's Asurion Experience August 2013 - Present
Job Sales Director Asurion
Industry Wireless
Experience
Asurion August 2013 - Present
Asurion October 2010 - August 2013
Asurion July 2008 - October 2010
T-Mobile October 2003 - July 2008
Cox Media August 1999 - October 2003
Skills
Customer Retention, Direct Sales, Wireless, Sales Operations, Solution Selling, Telecommunications, Customer Satisfaction, Mobile Devices, Account Management, Strategic Partnerships, Sales Process, Customer Experience, Sales, Retail, Call Centers, Relationship Management, Cold Calling, Insurance, Product Management, Salesforce.com, SaaS, Multichannel Sales..., Competitive Intelligence, Advertising, KPI Reports, Market Trends, Sales Analysis, Channel Partners, Sales Director, Employee Engagement, Succession Planning, Market Data, Thought Leadership, Operational Efficiency, Strategic Leadership, New Business Development
Education
Arizona State University 1997 — 1999
Bachelor of Arts (B.A.), Broadcasting
Northern Arizona University 1996 — 1997
Asurion August 2013 - Present
Asurion October 2010 - August 2013
Asurion July 2008 - October 2010
T-Mobile October 2003 - July 2008
Cox Media August 1999 - October 2003
Skills
Customer Retention, Direct Sales, Wireless, Sales Operations, Solution Selling, Telecommunications, Customer Satisfaction, Mobile Devices, Account Management, Strategic Partnerships, Sales Process, Customer Experience, Sales, Retail, Call Centers, Relationship Management, Cold Calling, Insurance, Product Management, Salesforce.com, SaaS, Multichannel Sales..., Competitive Intelligence, Advertising, KPI Reports, Market Trends, Sales Analysis, Channel Partners, Sales Director, Employee Engagement, Succession Planning, Market Data, Thought Leadership, Operational Efficiency, Strategic Leadership, New Business Development
Education
Arizona State University 1997 — 1999
Bachelor of Arts (B.A.), Broadcasting
Northern Arizona University 1996 — 1997
Thremaine Johnson Thremaine Johnson's Asurion Experience October 2013 - May 2015
Job at
Industry Computer Hardware
Stephen Cataldo Stephen Cataldo's Asurion Experience August 2012 - Present
Job Financial Analytics Manager at Asurion
Industry Logistics and Supply Chain
Experience
Asurion August 2012 - Present
Asurion November 2009 - August 2012
Raytheon Technical Services Company August 2007 - August 2009
Enterprise Rent-A-Car January 2007 - May 2007
Skills
Microsoft Office, Microsoft Excel, Forecasting, Data Analysis, Pricing, Analysis, Process Improvement, Financial Reporting, Budgets, Financial Modeling, Strategic Planning, Program Management, Project Management, Finance, Predictive Analytics, Big Data, Business Analytics, Financial Analysis, PowerPoint, Microsoft Word, Business, Corporate Finance, Subscriber Analytics, Toastmasters, Cost Reduction..., Cross-functional Team..., Quantitative Analytics
Education
Northwestern University 2013 — 2015
MSPA (Predictive Analytics), Predictive Analytics
State University of New York at Albany 2002 — 2007
BS, Finance and Management
Asurion August 2012 - Present
Asurion November 2009 - August 2012
Raytheon Technical Services Company August 2007 - August 2009
Enterprise Rent-A-Car January 2007 - May 2007
Skills
Microsoft Office, Microsoft Excel, Forecasting, Data Analysis, Pricing, Analysis, Process Improvement, Financial Reporting, Budgets, Financial Modeling, Strategic Planning, Program Management, Project Management, Finance, Predictive Analytics, Big Data, Business Analytics, Financial Analysis, PowerPoint, Microsoft Word, Business, Corporate Finance, Subscriber Analytics, Toastmasters, Cost Reduction..., Cross-functional Team..., Quantitative Analytics
Education
Northwestern University 2013 — 2015
MSPA (Predictive Analytics), Predictive Analytics
State University of New York at Albany 2002 — 2007
BS, Finance and Management
Deborah Lord-Zoldak Deborah Lord-Zoldak's Asurion Experience May 2015 - Present
Job Food & Beverages Professional
Industry Food & Beverages
Experience
Asurion May 2015 - Present
Mcdonalds September 2010 - June 2015
Sallie Mae August 1989 - July 2001
Skills
Customer Service, Microsoft Office, Microsoft Excel, Inventory Management, Leadership, Strategic Planning, PowerPoint, Team Building, Food, Restaurants, Social Media, Team Leadership, Training, Teamwork, Project Management, Marketing Strategy, Customer Satisfaction, Restaurant Management, Operations Management, Negotiation, Business Strategy, Research, Coaching, Food Safety, Photoshop, Sales Management, Public Relations, Social Networking, Change Management, Strategy, Project Planning, Recruiting, Team Management, Account Management, Hospitality, Retail, Food, Business Analysis, Analysis, Teaching, P, Cooking, Cashiering, Food Preparation, Food Service, Labor Control, Menu Development, Multi-unit, ServSafe, Management
Education
Northwest Florida State College 2002 — 2009
Project management, Project Management
Asurion May 2015 - Present
Mcdonalds September 2010 - June 2015
Sallie Mae August 1989 - July 2001
Skills
Customer Service, Microsoft Office, Microsoft Excel, Inventory Management, Leadership, Strategic Planning, PowerPoint, Team Building, Food, Restaurants, Social Media, Team Leadership, Training, Teamwork, Project Management, Marketing Strategy, Customer Satisfaction, Restaurant Management, Operations Management, Negotiation, Business Strategy, Research, Coaching, Food Safety, Photoshop, Sales Management, Public Relations, Social Networking, Change Management, Strategy, Project Planning, Recruiting, Team Management, Account Management, Hospitality, Retail, Food, Business Analysis, Analysis, Teaching, P, Cooking, Cashiering, Food Preparation, Food Service, Labor Control, Menu Development, Multi-unit, ServSafe, Management
Education
Northwest Florida State College 2002 — 2009
Project management, Project Management
Krista Callender Krista Callender's Asurion Experience February 2012 - December 2014
Job Business Growth and Operations Executive
Industry Information Technology and Services
Experience
Lexical Intelligence January 2013 - Present
Asurion February 2012 - December 2014
Asurion February 2010 - January 2012
Asurion September 2004 - January 2010
Trade Winds Consulting March 2002 - August 2004
Elastic Networks February 2000 - March 2002
Elastic Networks October 1997 - February 2000
Nortel Networks 1990 - 1997
Skills
Product Management, Program Management, Leadership, Cross-functional Team..., Integration, Wireless, Vendor Management, Telecommunications, Strategic Planning, Project Management, Project Portfolio..., Process Improvement, SDLC, Strategic Partnerships, CRM, Management, Business Analysis, Business Development, Team Leadership
Education
North Carolina State University
BS, Electrical Engineering, Cum Laude
University of North Carolina at Chapel Hill - Kenan-Flagler Business School
MBA, With Honors
Lexical Intelligence January 2013 - Present
Asurion February 2012 - December 2014
Asurion February 2010 - January 2012
Asurion September 2004 - January 2010
Trade Winds Consulting March 2002 - August 2004
Elastic Networks February 2000 - March 2002
Elastic Networks October 1997 - February 2000
Nortel Networks 1990 - 1997
Skills
Product Management, Program Management, Leadership, Cross-functional Team..., Integration, Wireless, Vendor Management, Telecommunications, Strategic Planning, Project Management, Project Portfolio..., Process Improvement, SDLC, Strategic Partnerships, CRM, Management, Business Analysis, Business Development, Team Leadership
Education
North Carolina State University
BS, Electrical Engineering, Cum Laude
University of North Carolina at Chapel Hill - Kenan-Flagler Business School
MBA, With Honors
Idrees Hamayun Idrees Hamayun's Asurion Experience February 2014 - Present
Job Web Application Developer at Asurion
Industry Computer Software
Experience
Asurion February 2014 - Present
Skills
HTML, C, C++, JavaScript, MySQL, Java, Android Development, Eclipse, CSS, Visual Studio, SQL, struts 2, spring, JPA, Hibernate, Maven, Tiles, Apache, Tomcat, Servlets, JSP
Education
National University of Computer and Emerging Sciences 2008 — 2012
Asurion February 2014 - Present
Skills
HTML, C, C++, JavaScript, MySQL, Java, Android Development, Eclipse, CSS, Visual Studio, SQL, struts 2, spring, JPA, Hibernate, Maven, Tiles, Apache, Tomcat, Servlets, JSP
Education
National University of Computer and Emerging Sciences 2008 — 2012
Jennifer Geiss's Asurion Experience June 2012 - April 2014
Job Recruiter at Suddenlink Communications
Industry Telecommunications
Experience
Suddenlink Communications April 2014 - Present
Asurion June 2012 - April 2014
The American Red Cross January 2011 - July 2011
The Heritage Company June 2008 - January 2011
ITT Technical Institute January 2006 - November 2006
International Academy of Design and Technology April 2004 - March 2006
Skills
Recruiting, Sales, Training, Onboarding, Employee Relations, Applicant Tracking..., Performance Management, Employee Training, Talent Acquisition, Interviews, Coaching, Team Building, Cold Calling, Hiring, Talent Management, New Hire Orientations, Call Centers, Customer Service, Internet Recruiting, College Recruiting, Sourcing, Fundraising, Screening, Job Fairs, Screening Resumes, Behavioral Interviewing, Leadership, Customer Retention, Telecommunications
Education
Nashville State Community College 2000 — 2002
Music Business
Suddenlink Communications April 2014 - Present
Asurion June 2012 - April 2014
The American Red Cross January 2011 - July 2011
The Heritage Company June 2008 - January 2011
ITT Technical Institute January 2006 - November 2006
International Academy of Design and Technology April 2004 - March 2006
Skills
Recruiting, Sales, Training, Onboarding, Employee Relations, Applicant Tracking..., Performance Management, Employee Training, Talent Acquisition, Interviews, Coaching, Team Building, Cold Calling, Hiring, Talent Management, New Hire Orientations, Call Centers, Customer Service, Internet Recruiting, College Recruiting, Sourcing, Fundraising, Screening, Job Fairs, Screening Resumes, Behavioral Interviewing, Leadership, Customer Retention, Telecommunications
Education
Nashville State Community College 2000 — 2002
Music Business
Stephanie Matias Stephanie Matias's Asurion Experience January 2015 - Present
Job Recruiting Programs Specialist at Asurion
Industry Higher Education
Experience
Asurion January 2015 - Present
Belmont University June 2011 - January 2015
Belmont University February 2014 - June 2014
Ohio University, Residential Housing March 2010 - June 2011
Ohio University March 2011 - May 2011
University of Utah June 2010 - August 2010
Ohio University September 2009 - March 2010
Audubon July 2007 - August 2007
Audubon June 2006 - August 2006
Skills
Academic Advising, Residence Life, Community Outreach, Staff Development, Training, Grant Writing, Leadership, Student Development, Employee Training, Higher Education, Teaching, Student Affairs, Public Speaking, Event Planning, Microsoft Office, Fundraising, Recruiting, Taleo, Workday
Education
Ohio University 2009 — 2011
M.Ed, College Student Personnel
Ohio University 2005 — 2009
BCS, Organizational Communication, Spanish
Asurion January 2015 - Present
Belmont University June 2011 - January 2015
Belmont University February 2014 - June 2014
Ohio University, Residential Housing March 2010 - June 2011
Ohio University March 2011 - May 2011
University of Utah June 2010 - August 2010
Ohio University September 2009 - March 2010
Audubon July 2007 - August 2007
Audubon June 2006 - August 2006
Skills
Academic Advising, Residence Life, Community Outreach, Staff Development, Training, Grant Writing, Leadership, Student Development, Employee Training, Higher Education, Teaching, Student Affairs, Public Speaking, Event Planning, Microsoft Office, Fundraising, Recruiting, Taleo, Workday
Education
Ohio University 2009 — 2011
M.Ed, College Student Personnel
Ohio University 2005 — 2009
BCS, Organizational Communication, Spanish
Pradeep Dsilva Pradeep Dsilva's Asurion Experience June 2011 - June 2013
Job Software Development Engineer (SDET) at Flixster
Industry Wireless
Experience
Flixster August 2013 - Present
Asurion June 2011 - June 2013
Thomson Reuters April 2010 - June 2010
Tata Consultancy Services August 2008 - August 2009
Tata Consultancy Services August 2008 - August 2009
Tata Consultancy Services August 2006 - August 2009
Skills
Mobile Testing, Automation, QC Tools, Selenium, Subversion, Eclipse, Android, Mobile Applications, VBA, Test Automation, Agile Methodologies, Software Development, JIRA, Java
Education
Northern Illinois University 2009 — 2011
Master of Science (MS), Computer Science
University of Mumbai 2001 — 2005
Bachelor of Engineering (B.E.), Computer Science
Flixster August 2013 - Present
Asurion June 2011 - June 2013
Thomson Reuters April 2010 - June 2010
Tata Consultancy Services August 2008 - August 2009
Tata Consultancy Services August 2008 - August 2009
Tata Consultancy Services August 2006 - August 2009
Skills
Mobile Testing, Automation, QC Tools, Selenium, Subversion, Eclipse, Android, Mobile Applications, VBA, Test Automation, Agile Methodologies, Software Development, JIRA, Java
Education
Northern Illinois University 2009 — 2011
Master of Science (MS), Computer Science
University of Mumbai 2001 — 2005
Bachelor of Engineering (B.E.), Computer Science
Clement O. Fleming Jr Clement O. Fleming Jr's Asurion Experience June 2007 - December 2008
Job Collections Specialist II Parallon Business Solutions
Industry Hospital & Health Care
Experience
Parallon Business Solutions July 2014 - Present
HealthSpring October 2010 - November 2013
Pyramid Real-estate Services April 2009 - February 2010
Asurion June 2007 - December 2008
Skills
Self Starter, Health Insurance, Creative Problem Solving, Medicare Part D, Training Skills, Open Enrollment, Customer Retention, Annual Reports, Customer Relations, Medicare, Customer Service, Medicaid, Training, Marketing, Leadership, Data Entry, Troubleshooting, Access, Microsoft Excel, PowerPoint, Healthcare, HIPAA, Healthcare Information..., Data Analysis, Process Improvement, Outlook, Call Centers, Insurance, Public Speaking, Management
Education
University of Phoenix 2013 — 2017
Bachelor of Science (BS), Health/Health Care Administration/Management
ITT Technical Institute 2005 — 2007
Information Security Systems
Oakwood College 2003 — 2005
Computer Science
Hendersonville High School 1999 — 2003
Parallon Business Solutions July 2014 - Present
HealthSpring October 2010 - November 2013
Pyramid Real-estate Services April 2009 - February 2010
Asurion June 2007 - December 2008
Skills
Self Starter, Health Insurance, Creative Problem Solving, Medicare Part D, Training Skills, Open Enrollment, Customer Retention, Annual Reports, Customer Relations, Medicare, Customer Service, Medicaid, Training, Marketing, Leadership, Data Entry, Troubleshooting, Access, Microsoft Excel, PowerPoint, Healthcare, HIPAA, Healthcare Information..., Data Analysis, Process Improvement, Outlook, Call Centers, Insurance, Public Speaking, Management
Education
University of Phoenix 2013 — 2017
Bachelor of Science (BS), Health/Health Care Administration/Management
ITT Technical Institute 2005 — 2007
Information Security Systems
Oakwood College 2003 — 2005
Computer Science
Hendersonville High School 1999 — 2003
Josh Beekman Josh Beekman's Asurion Experience April 2014 - Present
Job Premier Support Specialist at Asurion
Industry Computer Software
Experience
Asurion April 2014 - Present
LeanKit June 2013 - January 2014
Aspect Software September 2010 - June 2013
Skills
Problem Solving, Organization &..., Learn New Software..., Teamwork, Management, Meet Deadlines, Listening to customers, Customer Satisfaction, Technical Support, Troubleshooting, Customer Service, Zendesk, VMware, Windows 7, Windows XP, Blackberry, Windows Server, SQL
Education
Nossi College of Art 2007 — 2008
Occupational Studies of Graphic Art & Design, Graphic Design
Asurion April 2014 - Present
LeanKit June 2013 - January 2014
Aspect Software September 2010 - June 2013
Skills
Problem Solving, Organization &..., Learn New Software..., Teamwork, Management, Meet Deadlines, Listening to customers, Customer Satisfaction, Technical Support, Troubleshooting, Customer Service, Zendesk, VMware, Windows 7, Windows XP, Blackberry, Windows Server, SQL
Education
Nossi College of Art 2007 — 2008
Occupational Studies of Graphic Art & Design, Graphic Design
George Emmerich George Emmerich's Asurion Experience September 2013 - February 2014
Job Faculty | Instructional Designer | Data Analyst
Industry Education Management
Experience
Swift Transportation September 2015 - Present
Paradise Valley Community College July 2015 - Present
Rubberband Books LLC July 2012 - Present
Various Universities and Colleges May 2013 - June 2015
Bryan University April 2013 - April 2015
Asurion September 2013 - February 2014
Bryan University September 2011 - August 2013
Brookline College April 2010 - February 2011
RadioRedux August 2008 - July 2010
Confidential University August 2009 - May 2010
Skills
E-Learning, Social Media, Training, Adult Education, Higher Education, Leadership, Editing, Distance Learning, Technical Writing, Project Management, Instructional Design, Linguistics, Data Science, Data Analysis, Python, R Programming, cybersociology, Research, Teaching, Curriculum Development, Staff Development, Communication, Public Relations, Employee Training, Corporate Communications, Software, Student Affairs, Photography, Graphic Design, Curriculum Design, Copy Editing, Digital Rhetoric, Educational Technology, Wordpress, Community Management, Creative Writing, Rhetoric, Proofreading, Rhetorical Analysis, Online Community..., Nonprofits
Education
Northern Arizona University 2008 — 2011
Master's Degree, Rhetoric and Technical Writing
University of South Florida
Bachelor of Arts (B.A.), English and Sociology
Swift Transportation September 2015 - Present
Paradise Valley Community College July 2015 - Present
Rubberband Books LLC July 2012 - Present
Various Universities and Colleges May 2013 - June 2015
Bryan University April 2013 - April 2015
Asurion September 2013 - February 2014
Bryan University September 2011 - August 2013
Brookline College April 2010 - February 2011
RadioRedux August 2008 - July 2010
Confidential University August 2009 - May 2010
Skills
E-Learning, Social Media, Training, Adult Education, Higher Education, Leadership, Editing, Distance Learning, Technical Writing, Project Management, Instructional Design, Linguistics, Data Science, Data Analysis, Python, R Programming, cybersociology, Research, Teaching, Curriculum Development, Staff Development, Communication, Public Relations, Employee Training, Corporate Communications, Software, Student Affairs, Photography, Graphic Design, Curriculum Design, Copy Editing, Digital Rhetoric, Educational Technology, Wordpress, Community Management, Creative Writing, Rhetoric, Proofreading, Rhetorical Analysis, Online Community..., Nonprofits
Education
Northern Arizona University 2008 — 2011
Master's Degree, Rhetoric and Technical Writing
University of South Florida
Bachelor of Arts (B.A.), English and Sociology
Shaun Buchanan's Asurion Experience September 2013 - Present
Job Supervisor at Asurion
Industry Information Technology and Services
Experience
Asurion September 2013 - Present
Homesite Insurance October 2011 - October 2012
CSAA Insurance Group August 2006 - October 2011
NSDI 1998 - 2000
Skills
Call Centers, Leadership, Training, Team Building, Customer Service, Process Improvement, Customer Satisfaction, Project Management, Sales, Business Analysis, Vendor Management, Outlook, Property & Casualty..., Team Leadership, Customer Experience, Coaching, Microsoft Office, Troubleshooting, Customer Retention, Employee Training
Education
New Mexico State University
Business Administration and Management, General
Asurion September 2013 - Present
Homesite Insurance October 2011 - October 2012
CSAA Insurance Group August 2006 - October 2011
NSDI 1998 - 2000
Skills
Call Centers, Leadership, Training, Team Building, Customer Service, Process Improvement, Customer Satisfaction, Project Management, Sales, Business Analysis, Vendor Management, Outlook, Property & Casualty..., Team Leadership, Customer Experience, Coaching, Microsoft Office, Troubleshooting, Customer Retention, Employee Training
Education
New Mexico State University
Business Administration and Management, General
Mason T. Holmes's Asurion Experience March 2007 - June 2013
Job Client Service Representative at Paychex
Industry Financial Services
Experience
Paychex July 2014 - Present
Asurion March 2007 - June 2013
Asurion June 2004 - March 2007
Comdata June 2000 - August 2002
Skills
Microsoft Office, Call Centers, Payroll, Outlook, Manage Client..., Customer Service, Payroll Services, Payroll Taxes, Payroll Conversions, Payroll Analysis, Insurance, Call Center, Adjudication, Client Relations Skills, claim verification, Time Management, Client Relations, Process Improvement, Microsoft Word, Team Building
Education
Tennessee State University 2014 — 2016
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Nashville State Community College 2003 — 2005
Associate's degree, English Language and Literature, General
Hillwood High School 2001 — 2003
HS Diploma
Montgomery Bell Academy 1999 — 2001
Paychex July 2014 - Present
Asurion March 2007 - June 2013
Asurion June 2004 - March 2007
Comdata June 2000 - August 2002
Skills
Microsoft Office, Call Centers, Payroll, Outlook, Manage Client..., Customer Service, Payroll Services, Payroll Taxes, Payroll Conversions, Payroll Analysis, Insurance, Call Center, Adjudication, Client Relations Skills, claim verification, Time Management, Client Relations, Process Improvement, Microsoft Word, Team Building
Education
Tennessee State University 2014 — 2016
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Nashville State Community College 2003 — 2005
Associate's degree, English Language and Literature, General
Hillwood High School 2001 — 2003
HS Diploma
Montgomery Bell Academy 1999 — 2001
Rennie Rivera's Asurion Experience January 2004 - January 2005
Job Route Sales Assistant at PepsiCo Frito Lay
Industry Consumer Goods
Experience
PepsiCo - Frito Lay November 2009 - Present
American Electric Power July 2006 - November 2009
Safelite Auto Glass January 2005 - July 2006
Asurion January 2004 - January 2005
Bank One January 2002 - January 2004
Skills
Bilingual-English/Spanis..., Theology, Leadership, Exceptional public..., SalesPro, Writing, Insurance, Sales, Spanish
Education
Ohio Christian University 2008 — 2014
Associate of Arts (A.A.), Business Administration and Management, General, senior
WHBC 1999 — 2002
Certificate, General Bible Studies
Ohio Christian University
Associate; B.A, Business Management; Business Management
PepsiCo - Frito Lay November 2009 - Present
American Electric Power July 2006 - November 2009
Safelite Auto Glass January 2005 - July 2006
Asurion January 2004 - January 2005
Bank One January 2002 - January 2004
Skills
Bilingual-English/Spanis..., Theology, Leadership, Exceptional public..., SalesPro, Writing, Insurance, Sales, Spanish
Education
Ohio Christian University 2008 — 2014
Associate of Arts (A.A.), Business Administration and Management, General, senior
WHBC 1999 — 2002
Certificate, General Bible Studies
Ohio Christian University
Associate; B.A, Business Management; Business Management
Zach Cleghern Zach Cleghern's Asurion Experience January 2015 - August 2015
Job Computer Science Grad Student at NC State
Industry Computer Software
Experience
NC State University August 2015 - Present
Asurion January 2015 - August 2015
Tennessee Technological University January 2014 - December 2014
Asurion June 2014 - September 2014
PREMIER System Integrators January 2013 - August 2013
Skills
Software Development, Algorithms, Java, C#, Functional Programming, Haskell, Unit Testing, Groovy, Microsoft Excel, .NET, Research, Object Oriented Design, Android Development, C/C++ STL, Microsoft SQL Server, MySQL, Microsoft Office, Agile Methodologies, Dart, Technical Writing, JavaScript, Orange data mining...
Education
Tennessee Technological University 2010 — 2014
Bachelor of Science (B.S.), Computer Science, 3.7
North Carolina State University
Doctor of Philosophy (Ph.D.), Computer Science
NC State University August 2015 - Present
Asurion January 2015 - August 2015
Tennessee Technological University January 2014 - December 2014
Asurion June 2014 - September 2014
PREMIER System Integrators January 2013 - August 2013
Skills
Software Development, Algorithms, Java, C#, Functional Programming, Haskell, Unit Testing, Groovy, Microsoft Excel, .NET, Research, Object Oriented Design, Android Development, C/C++ STL, Microsoft SQL Server, MySQL, Microsoft Office, Agile Methodologies, Dart, Technical Writing, JavaScript, Orange data mining...
Education
Tennessee Technological University 2010 — 2014
Bachelor of Science (B.S.), Computer Science, 3.7
North Carolina State University
Doctor of Philosophy (Ph.D.), Computer Science
Mike Leach's Asurion Experience April 2004 - December 2013
Job Senior Operations, Supply Chain & Contact Center Executive
Industry Consumer Services
Experience
SVP Worldwide May 2014 - June 2015
Asurion April 2004 - December 2013
Asurion October 2001 - April 2004
EDS Group May 1996 - August 2001
EDS Group January 1994 - May 1996
Skills
Supply Chain Management, Call Center, Leadership, Project Management, Lean Manufacturing, Customer Service, Management, CRM, Wireless, Customer Support, Vendor Management, Process Improvement, Cross-functional Team..., Call Centers, Business Process..., Operations Management, Six Sigma, Product Management, Program Management, Customer Experience, Strategy, Start-ups, Customer Satisfaction, Telecommunications, Forecasting, Mobile Devices, Strategic Partnerships, Team Leadership, IT Management, Outsourcing, Solution Selling, Customer Retention, Account Management, P&L Management, Product Marketing, Business Development, Team Building, Competitive Analysis, Executive Management, Mobile Technology, Go-to-market Strategy, Sales Operations, Contract Negotiation
Education
Oakland University 1986 — 1992
B.A.
SVP Worldwide May 2014 - June 2015
Asurion April 2004 - December 2013
Asurion October 2001 - April 2004
EDS Group May 1996 - August 2001
EDS Group January 1994 - May 1996
Skills
Supply Chain Management, Call Center, Leadership, Project Management, Lean Manufacturing, Customer Service, Management, CRM, Wireless, Customer Support, Vendor Management, Process Improvement, Cross-functional Team..., Call Centers, Business Process..., Operations Management, Six Sigma, Product Management, Program Management, Customer Experience, Strategy, Start-ups, Customer Satisfaction, Telecommunications, Forecasting, Mobile Devices, Strategic Partnerships, Team Leadership, IT Management, Outsourcing, Solution Selling, Customer Retention, Account Management, P&L Management, Product Marketing, Business Development, Team Building, Competitive Analysis, Executive Management, Mobile Technology, Go-to-market Strategy, Sales Operations, Contract Negotiation
Education
Oakland University 1986 — 1992
B.A.
Asad Rizvi Asad Rizvi's Asurion Experience 2013 - Present
Job Experienced Program Manager
Industry Information Technology and Services
Experience
Asurion 2013 - Present
Motorola Solutions 2006 - 2012
Fujitsu 2004 - 2006
Cisco Systems 1999 - 2004
KAPS Computing Inc 1998 - 1999
CresSoft 1995 - 1998
Skills
Program Management, Six Sigma, PDLC, Agile Project Management, SDLC, Release Management, Software Project..., Quality Control, Software Development, Customer Service, Customer Relations, Technical Leadership, Pre-sales, Mobile Devices, Oracle, Integration, Wireless, Problem Solving, Escalation, Java, Requirements Analysis, Agile Methodologies, Project Management
Education
National University of Computer and Emerging Sciences 1992 — 1995
Bachelor of Science, Computer Science
Asurion 2013 - Present
Motorola Solutions 2006 - 2012
Fujitsu 2004 - 2006
Cisco Systems 1999 - 2004
KAPS Computing Inc 1998 - 1999
CresSoft 1995 - 1998
Skills
Program Management, Six Sigma, PDLC, Agile Project Management, SDLC, Release Management, Software Project..., Quality Control, Software Development, Customer Service, Customer Relations, Technical Leadership, Pre-sales, Mobile Devices, Oracle, Integration, Wireless, Problem Solving, Escalation, Java, Requirements Analysis, Agile Methodologies, Project Management
Education
National University of Computer and Emerging Sciences 1992 — 1995
Bachelor of Science, Computer Science
Greg Gaul Greg Gaul's Asurion Experience May 2013 - Present
Job Director, New Product Strategy and Testing at Asurion
Industry Wireless
Experience
Asurion May 2013 - Present
The Boston Consulting Group October 2011 - May 2013
The Boston Consulting Group October 2009 - September 2011
Kellogg School of Management, Northwestern University 2007 - June 2009
The Boston Consulting Group June 2008 - August 2008
DeticaDFI July 2006 - August 2007
REDF, Investing in employment and hope 2004 - 2006
Cravath, Swaine & Moore LLP 2003 - 2004
Skills
Healthcare, Industrial Goods, Management Consulting, Financial Modeling, Growth Strategies, Market Entry, Segmentation, Analytics, Operational Improvement, Corporate Development, Business Strategy, Strategic Consulting, Market Analysis, Strategy, Product Management, Leadership, Management, Competitive Analysis
Education
Northwestern University - Kellogg School of Management 2007 — 2009
MBA, Strategy, Decision Sciences, Marketing
Princeton University 1999 — 2003
Bachelor's degree, Philosophy and Religious Studies
Asurion May 2013 - Present
The Boston Consulting Group October 2011 - May 2013
The Boston Consulting Group October 2009 - September 2011
Kellogg School of Management, Northwestern University 2007 - June 2009
The Boston Consulting Group June 2008 - August 2008
DeticaDFI July 2006 - August 2007
REDF, Investing in employment and hope 2004 - 2006
Cravath, Swaine & Moore LLP 2003 - 2004
Skills
Healthcare, Industrial Goods, Management Consulting, Financial Modeling, Growth Strategies, Market Entry, Segmentation, Analytics, Operational Improvement, Corporate Development, Business Strategy, Strategic Consulting, Market Analysis, Strategy, Product Management, Leadership, Management, Competitive Analysis
Education
Northwestern University - Kellogg School of Management 2007 — 2009
MBA, Strategy, Decision Sciences, Marketing
Princeton University 1999 — 2003
Bachelor's degree, Philosophy and Religious Studies
Darla Henry, PHR's Asurion Experience July 2015 - Present
Job Experienced Human Resources Professional
Industry Telecommunications
Experience
Asurion July 2015 - Present
Asurion May 2014 - July 2015
Alana HealthCare 2013 - 2014
Asurion 2012 - 2013
e+CancerCare 2006 - 2012
Skills
Employee Relations, Performance Management, HRIS, Interviewing, Benefit Administration, Educational Training, Workers Compensation, Talent Management, Coaching, Onboarding, New Hire Orientation, Employee Engagement, Workforce Planning, Performance Appraisal, Applicant Tracking..., Project Management, Project Coordination, Job Descriptions, Recruiting, Training, Interviews, Talent Acquisition, Policy, Healthcare, Management, Human Resources, Employee Training, Personnel Management, New Hire Orientations, Strategy, FMLA, Benefits Administration, Labor Relations, College Recruiting, Succession Planning, Payroll, Technical Recruiting, PeopleSoft, Job Analysis, HR Policies, Customer Service, Leadership, Team Building
Education
Northwestern State University
B.S., Business Administration
Asurion July 2015 - Present
Asurion May 2014 - July 2015
Alana HealthCare 2013 - 2014
Asurion 2012 - 2013
e+CancerCare 2006 - 2012
Skills
Employee Relations, Performance Management, HRIS, Interviewing, Benefit Administration, Educational Training, Workers Compensation, Talent Management, Coaching, Onboarding, New Hire Orientation, Employee Engagement, Workforce Planning, Performance Appraisal, Applicant Tracking..., Project Management, Project Coordination, Job Descriptions, Recruiting, Training, Interviews, Talent Acquisition, Policy, Healthcare, Management, Human Resources, Employee Training, Personnel Management, New Hire Orientations, Strategy, FMLA, Benefits Administration, Labor Relations, College Recruiting, Succession Planning, Payroll, Technical Recruiting, PeopleSoft, Job Analysis, HR Policies, Customer Service, Leadership, Team Building
Education
Northwestern State University
B.S., Business Administration
Tina Marin's Asurion Experience October 1997 - May 2004
Job Payroll Administrator at Store Opening Solutions
Industry Warehousing
Experience
Store Opening Solutions April 2008 - Present
Cummings Signs June 2004 - April 2008
Asurion October 1997 - May 2004
Republic Automotive February 1992 - October 1997
The Buntin Group 1990 - 1992
Business Risk International August 1989 - May 1990
Walker Advertising Group, LLC 1985 - 1988
Williams Generic June 1984 - August 1985
Northeast Mississippi Community College September 1980 - May 1982
Skills
Data Entry, Word, Excel, Outlook, Microsoft Office, PowerPoint, Payroll, ADP, Payroll Processing, Employee Relations, Kronos, Benefits Administration, Spreadsheets, Employee Benefits, Supervisory Skills, Customer Service, General Ledger, Invoicing, Accounts Receivable, Administrative..., Garnishments, Accounts Payable, FMLA, E-Time, ADP ReportSmith, 10 Key, Access, New Hire Orientations, Background Checks, Great Plains Software, Microsoft Excel, ADP Payroll, Microsoft Word, Management, Human Resources, Time Management
Education
University of Phoenix 2006 — 2008
BS/BM, Business
Tennessee State University 1993 — 1994
None, Business Administration and Management, General
Nashville State Community College 1988 — 1989
None, Business Administration and Management, General
Memphis 1986 — 1988
None, Information Technology
Northeast Mississippi Community College 1982 — 1983
None, Information Technology
Northeast Mississippi Community College 1980 — 1981
none, Nursing
Walnut High School 1976 — 1980
Diploma, General
Store Opening Solutions April 2008 - Present
Cummings Signs June 2004 - April 2008
Asurion October 1997 - May 2004
Republic Automotive February 1992 - October 1997
The Buntin Group 1990 - 1992
Business Risk International August 1989 - May 1990
Walker Advertising Group, LLC 1985 - 1988
Williams Generic June 1984 - August 1985
Northeast Mississippi Community College September 1980 - May 1982
Skills
Data Entry, Word, Excel, Outlook, Microsoft Office, PowerPoint, Payroll, ADP, Payroll Processing, Employee Relations, Kronos, Benefits Administration, Spreadsheets, Employee Benefits, Supervisory Skills, Customer Service, General Ledger, Invoicing, Accounts Receivable, Administrative..., Garnishments, Accounts Payable, FMLA, E-Time, ADP ReportSmith, 10 Key, Access, New Hire Orientations, Background Checks, Great Plains Software, Microsoft Excel, ADP Payroll, Microsoft Word, Management, Human Resources, Time Management
Education
University of Phoenix 2006 — 2008
BS/BM, Business
Tennessee State University 1993 — 1994
None, Business Administration and Management, General
Nashville State Community College 1988 — 1989
None, Business Administration and Management, General
Memphis 1986 — 1988
None, Information Technology
Northeast Mississippi Community College 1982 — 1983
None, Information Technology
Northeast Mississippi Community College 1980 — 1981
none, Nursing
Walnut High School 1976 — 1980
Diploma, General
Michael Bales Michael Bales's Asurion Experience October 2015 - Present
Job Service Manager II at Asurion
Industry Consumer Services
Experience
Asurion October 2015 - Present
Asurion August 2012 - Present
N.E.W. Customer Service Companies, Inc December 2007 - August 2012
Colemann and Associates November 2005 - October 2007
S & K Sales Company November 2004 - November 2005
Best Buy June 2003 - November 2004
Skills
Human Resources, Employee Relations, Talent Acquisition, Call Center, Training, Performance Management, Technical Recruiting, Inventory Control, Process Improvement, Income Statement, Cashiering, Process Scheduler, Team Leadership, Taleo, Leadership, Call Centers
Education
University of Virginia 2013 — 2015
Bachelor of Interdisciplinary Studies, Business Administration and Management, General
Northern Virginia Community College 2011 — 2013
Associates in Business Administration, Business
Asurion October 2015 - Present
Asurion August 2012 - Present
N.E.W. Customer Service Companies, Inc December 2007 - August 2012
Colemann and Associates November 2005 - October 2007
S & K Sales Company November 2004 - November 2005
Best Buy June 2003 - November 2004
Skills
Human Resources, Employee Relations, Talent Acquisition, Call Center, Training, Performance Management, Technical Recruiting, Inventory Control, Process Improvement, Income Statement, Cashiering, Process Scheduler, Team Leadership, Taleo, Leadership, Call Centers
Education
University of Virginia 2013 — 2015
Bachelor of Interdisciplinary Studies, Business Administration and Management, General
Northern Virginia Community College 2011 — 2013
Associates in Business Administration, Business
R. Krishna Avva R. Krishna Avva's Asurion Experience March 2011 - July 2012
Job Office of Technology Processes & Projects at SafeGuard Products
Industry Renewables & Environment
Experience
Safe-Guard Products July 2012 - Present
Avva Communications (Cleantech Storyteller & Biz Storyteller) August 2004 - Present
Asurion March 2011 - July 2012
Blue Earth Network September 2010 - March 2011
Asurion May 2009 - March 2010
Nightbird Publishing February 2009 - March 2010
WaCA March 2007 - January 2009
Safe-Guard Products May 2008 - October 2008
BellSouth July 2003 - August 2004
Contracted to BellSouth, via PMG Net January 2002 - July 2003
Skills
White Papers, Grants, Business Strategy, Program Management, Product Management, Product Development, Strategic Planning, Cross-functional Team..., Business Analysis, Vendor Management, Business Planning, Team Building, Process Engineering, Customer Relations, Team Leadership, Process Improvement, Renewable Energy, Change Management, Operations Management, Quality Assurance, Product Marketing, Management Consulting, MS Project, Strategy Development, Telecommunications, Business Management, Mentoring, Project Planning, New Business Development, Business Process..., Problem Solving, Marketing Strategy, Sustainability, Cleantech, SDLC, Management, Strategy, Customer Service, Integration, Business Process, Training, Marketing, Leadership, Project Management, Business Development, Start-ups, Entrepreneurship, Analysis, Budgets, Testing
Education
University of Illinois @ Champaign-Urbana 1984 — 1991
Masters, Computer Science
Northwestern University @ Evanston, IL 1989 — 1990
Masters, Engineering Management
North Carolina State University 1976 — 1980
BS, Electrical Engineering
Safe-Guard Products July 2012 - Present
Avva Communications (Cleantech Storyteller & Biz Storyteller) August 2004 - Present
Asurion March 2011 - July 2012
Blue Earth Network September 2010 - March 2011
Asurion May 2009 - March 2010
Nightbird Publishing February 2009 - March 2010
WaCA March 2007 - January 2009
Safe-Guard Products May 2008 - October 2008
BellSouth July 2003 - August 2004
Contracted to BellSouth, via PMG Net January 2002 - July 2003
Skills
White Papers, Grants, Business Strategy, Program Management, Product Management, Product Development, Strategic Planning, Cross-functional Team..., Business Analysis, Vendor Management, Business Planning, Team Building, Process Engineering, Customer Relations, Team Leadership, Process Improvement, Renewable Energy, Change Management, Operations Management, Quality Assurance, Product Marketing, Management Consulting, MS Project, Strategy Development, Telecommunications, Business Management, Mentoring, Project Planning, New Business Development, Business Process..., Problem Solving, Marketing Strategy, Sustainability, Cleantech, SDLC, Management, Strategy, Customer Service, Integration, Business Process, Training, Marketing, Leadership, Project Management, Business Development, Start-ups, Entrepreneurship, Analysis, Budgets, Testing
Education
University of Illinois @ Champaign-Urbana 1984 — 1991
Masters, Computer Science
Northwestern University @ Evanston, IL 1989 — 1990
Masters, Engineering Management
North Carolina State University 1976 — 1980
BS, Electrical Engineering
Susan Hummel Susan Hummel's Asurion Experience 2001 - 2002
Job Product Management and Marketing Professional
Industry Marketing and Advertising
Experience
IntelliCentrics April 2015 - Present
Single Parent Advocate August 2014 - Present
EFG Companies October 2014 - March 2015
The Dallas Morning News April 2012 - May 2014
The Dallas Morning News July 2010 - May 2012
Lee Hecht Harrison October 2008 - July 2010
Capital One 2005 - 2008
Intuit 2003 - 2005
Asurion 2001 - 2002
Verizon Wireless 1999 - 2002
Skills
Marketing Research, Competitive Analysis, Market Planning, Product Development, Product Management, Project Planning, Online Marketing, Marketing Strategy, Marketing Communications, Product Marketing, Training & Development, Public Speaking, Pricing, Business Strategy, Strategic Planning, Advertising, Brand Development, Business Case, Trade Shows, Program Management, Coaching, Product Launch, Product Life Cycle..., Online Advertising, Strategy, Product Lifecycle..., Leadership, Process Improvement, Cross-functional Team..., Email Marketing, Project Management, Business Development, Marketing, Employee Training, Organizational...
Education
University of Michigan - Stephen M. Ross School of Business 1979 — 1981
MBA, Business, Management, Marketing, and Related Support Services
Olivet Nazarene University 1975 — 1979
BA, Business and Communications
IntelliCentrics April 2015 - Present
Single Parent Advocate August 2014 - Present
EFG Companies October 2014 - March 2015
The Dallas Morning News April 2012 - May 2014
The Dallas Morning News July 2010 - May 2012
Lee Hecht Harrison October 2008 - July 2010
Capital One 2005 - 2008
Intuit 2003 - 2005
Asurion 2001 - 2002
Verizon Wireless 1999 - 2002
Skills
Marketing Research, Competitive Analysis, Market Planning, Product Development, Product Management, Project Planning, Online Marketing, Marketing Strategy, Marketing Communications, Product Marketing, Training & Development, Public Speaking, Pricing, Business Strategy, Strategic Planning, Advertising, Brand Development, Business Case, Trade Shows, Program Management, Coaching, Product Launch, Product Life Cycle..., Online Advertising, Strategy, Product Lifecycle..., Leadership, Process Improvement, Cross-functional Team..., Email Marketing, Project Management, Business Development, Marketing, Employee Training, Organizational...
Education
University of Michigan - Stephen M. Ross School of Business 1979 — 1981
MBA, Business, Management, Marketing, and Related Support Services
Olivet Nazarene University 1975 — 1979
BA, Business and Communications
Radhi Muhammad's Asurion Experience October 2014 - June 2015
Job Business Intelligence Analyst at Premise Health
Industry Hospital & Health Care
Experience
Premise Health July 2015 - Present
Asurion October 2014 - June 2015
Nashville Shakespeare Festival February 2014 - August 2014
Nationwide Studios 2014 - 2014
Morgan Stanley 2013 - 2014
4.40 Fitness and Athlete Development 2010 - 2013
Lowe's Home Improvement 2004 - 2013
Perfect Competition 2008 - 2010
Florida Marlin's Minor League Baseball 2007 - 2008
Skills
Leadership, Training, Athletics, Baseball, Coaching, Human Resources, Data Analysis, Sales, Sports Marketing, Microsoft Excel, Sports, Public Speaking, Microsoft Word, Change Management, Event Management, Management, PowerPoint, Access, Analytics, Social Media, Athletic Training, Sports Coaching, Time Management, Microsoft SQL Server, MS Excel Pivot Tables, VBA, Macro, Vlookup, SharePoint, Outlook, Sumif, Business Objects, Financial Analysis, Market Analysis, SSRS, SSIS
Education
Nova Southeastern University
Bachelor of Business Administration (B.B.A.), Business Administration and Management
Nova Southeastern University
Bachelor's of Science, Athletic Training
Premise Health July 2015 - Present
Asurion October 2014 - June 2015
Nashville Shakespeare Festival February 2014 - August 2014
Nationwide Studios 2014 - 2014
Morgan Stanley 2013 - 2014
4.40 Fitness and Athlete Development 2010 - 2013
Lowe's Home Improvement 2004 - 2013
Perfect Competition 2008 - 2010
Florida Marlin's Minor League Baseball 2007 - 2008
Skills
Leadership, Training, Athletics, Baseball, Coaching, Human Resources, Data Analysis, Sales, Sports Marketing, Microsoft Excel, Sports, Public Speaking, Microsoft Word, Change Management, Event Management, Management, PowerPoint, Access, Analytics, Social Media, Athletic Training, Sports Coaching, Time Management, Microsoft SQL Server, MS Excel Pivot Tables, VBA, Macro, Vlookup, SharePoint, Outlook, Sumif, Business Objects, Financial Analysis, Market Analysis, SSRS, SSIS
Education
Nova Southeastern University
Bachelor of Business Administration (B.B.A.), Business Administration and Management
Nova Southeastern University
Bachelor's of Science, Athletic Training
JUSHUA BAKER's Asurion Experience April 2010 - Present
Job Customer Service Representative at Asurion
Industry Wireless
Experience
Asurion April 2010 - Present
Brantley Security Services November 2007 - December 2008
US Army March 2001 - October 2008
Skills
Type 35-40 WPM, Microsoft Office, Microsoft Excel, Microsoft Word, Military Operations, First Aid, First Responder, PowerPoint, Proofreading
Education
Nashville State Community College 2004 — 2005
Associate of Science (A.S.), Political Science and Government
John Overton Highschool 1998 — 2002
Asurion April 2010 - Present
Brantley Security Services November 2007 - December 2008
US Army March 2001 - October 2008
Skills
Type 35-40 WPM, Microsoft Office, Microsoft Excel, Microsoft Word, Military Operations, First Aid, First Responder, PowerPoint, Proofreading
Education
Nashville State Community College 2004 — 2005
Associate of Science (A.S.), Political Science and Government
John Overton Highschool 1998 — 2002
Mike Robison Mike Robison's Asurion Experience September 2015 - Present
Job Technology, Sales and Market Development Expert
Industry Consumer Electronics
Experience
Asurion September 2015 - Present
Sony Mobile Communications June 2013 - Present
MarketSource Inc. May 2005 - February 2013
The Agos Group October 2001 - May 2005
Tax and Accounting Software Corporation May 2000 - July 2001
Skills
Field Marketing, Account Management, Sales, Marketing, Sales Management, Sales Operations, Training, Leadership, New Business Development, Building Relationships, Hiring Practices, Promotions, Consumer Behaviour, Product Marketing, Program Management, Cold Calling, Management, Retail, Salesforce.com, Competitive Analysis, Direct Sales, Solution Selling, Customer Experience, Sales Process, Sales Presentations, Selling, Customer Retention, Channel Partners, Lead Generation, Trade Shows, Real Estate, CRM, Wireless, Business Development, Product Launch, Customer Product..., Mobile Devices
Education
Oral Roberts University 1996 — 2000
Bachelor’s Degree, Marketing
Asurion September 2015 - Present
Sony Mobile Communications June 2013 - Present
MarketSource Inc. May 2005 - February 2013
The Agos Group October 2001 - May 2005
Tax and Accounting Software Corporation May 2000 - July 2001
Skills
Field Marketing, Account Management, Sales, Marketing, Sales Management, Sales Operations, Training, Leadership, New Business Development, Building Relationships, Hiring Practices, Promotions, Consumer Behaviour, Product Marketing, Program Management, Cold Calling, Management, Retail, Salesforce.com, Competitive Analysis, Direct Sales, Solution Selling, Customer Experience, Sales Process, Sales Presentations, Selling, Customer Retention, Channel Partners, Lead Generation, Trade Shows, Real Estate, CRM, Wireless, Business Development, Product Launch, Customer Product..., Mobile Devices
Education
Oral Roberts University 1996 — 2000
Bachelor’s Degree, Marketing
Bijay Panda Bijay Panda's Asurion Experience January 2009 - Present
Job Sr IT Manager at Asurion
Industry Information Technology and Services
Experience
Asurion January 2009 - Present
Skills
ETL, Data Warehousing, Informatica, Oracle, Dimensional Modeling, Sybase, Ab Initio, IT Management, Microsoft SQL Server, Netezza, ParAccel, Erwin, Microstrategy, OBIEE, Unix, Resource Management, Project Management, Hadoop, HBase, Hive
Education
National Institute of Technology Rourkela 1990 — 1993
Master Degree in Computer Application
Asurion January 2009 - Present
Skills
ETL, Data Warehousing, Informatica, Oracle, Dimensional Modeling, Sybase, Ab Initio, IT Management, Microsoft SQL Server, Netezza, ParAccel, Erwin, Microstrategy, OBIEE, Unix, Resource Management, Project Management, Hadoop, HBase, Hive
Education
National Institute of Technology Rourkela 1990 — 1993
Master Degree in Computer Application
Ross MacGarvey's Asurion Experience July 2014 - Present
Job Product Operations Manager
Industry Logistics and Supply Chain
Experience
Asurion July 2014 - Present
Carrier Corporation January 2013 - July 2014
Carrier Corporation September 2011 - January 2013
US Navy, Naval Submarine School September 2009 - September 2011
US Navy, USS Jimmy Carter April 2006 - September 2009
Skills
Program Management, Troubleshooting, Training, Management, Security Clearance, Navy, Military, Weapons, Integration, Sales, Systems Engineering, Engineering Management, Project Management, DoD, Maintenance Management, Strategy
Education
Old Dominion University 2009 — 2013
Master of Engineering Management, Engineering Managment
University of Colorado Boulder 2000 — 2004
BA, Astronomy
Asurion July 2014 - Present
Carrier Corporation January 2013 - July 2014
Carrier Corporation September 2011 - January 2013
US Navy, Naval Submarine School September 2009 - September 2011
US Navy, USS Jimmy Carter April 2006 - September 2009
Skills
Program Management, Troubleshooting, Training, Management, Security Clearance, Navy, Military, Weapons, Integration, Sales, Systems Engineering, Engineering Management, Project Management, DoD, Maintenance Management, Strategy
Education
Old Dominion University 2009 — 2013
Master of Engineering Management, Engineering Managment
University of Colorado Boulder 2000 — 2004
BA, Astronomy
Peter Serio Peter Serio's Asurion Experience April 2014 - March 2015
Job
Industry Hospital & Health Care
Experience
GuideWell April 2015 - Present
Asurion April 2014 - March 2015
Asurion 2012 - April 2014
Deloitte Consulting, LLP September 2008 - February 2012
GE Commercial Finance April 2006 - August 2008
GE Commercial Finance January 2005 - April 2006
GE Commercial Finance May 2003 - January 2005
Navistar Inc 2000 - 2001
Skills
Program Management, Strategic Planning, Problem Solving, Competitive Strategy, Operating Models, Acquisition Integration, Financial Modeling, Cross-functional Team..., Strategy, Business Process..., Management Consulting, Analytics, Competitive Analysis, Mergers, Financial Analysis, Process Improvement, Business Transformation, Corporate Development, Business Process..., Business Strategy, Telecommunications, Management, Mergers & Acquisitions, Vendor Management, Business Development, Business Case, Six Sigma, Financial Services, Finance, Risk Management, Data Analysis, New Business Development, Leadership, Business Analysis, Product Management, Portfolio Management, Customer Experience, Go-to-market Strategy, Strategic Partnerships, Marketing, Market Analysis, Customer Insight, Integrated Marketing, Strategic Consulting, Business Planning, Consulting, Executive Management, Business Modeling
Education
Northwestern University - Kellogg School of Management 2005 — 2008
MBA
Washington University in St. Louis 1996 — 2000
Bachelors
GuideWell April 2015 - Present
Asurion April 2014 - March 2015
Asurion 2012 - April 2014
Deloitte Consulting, LLP September 2008 - February 2012
GE Commercial Finance April 2006 - August 2008
GE Commercial Finance January 2005 - April 2006
GE Commercial Finance May 2003 - January 2005
Navistar Inc 2000 - 2001
Skills
Program Management, Strategic Planning, Problem Solving, Competitive Strategy, Operating Models, Acquisition Integration, Financial Modeling, Cross-functional Team..., Strategy, Business Process..., Management Consulting, Analytics, Competitive Analysis, Mergers, Financial Analysis, Process Improvement, Business Transformation, Corporate Development, Business Process..., Business Strategy, Telecommunications, Management, Mergers & Acquisitions, Vendor Management, Business Development, Business Case, Six Sigma, Financial Services, Finance, Risk Management, Data Analysis, New Business Development, Leadership, Business Analysis, Product Management, Portfolio Management, Customer Experience, Go-to-market Strategy, Strategic Partnerships, Marketing, Market Analysis, Customer Insight, Integrated Marketing, Strategic Consulting, Business Planning, Consulting, Executive Management, Business Modeling
Education
Northwestern University - Kellogg School of Management 2005 — 2008
MBA
Washington University in St. Louis 1996 — 2000
Bachelors
Read DuPriest Read DuPriest's Asurion Experience 2013 - 2014
Job Senior Corporate Strategy and Finance Executive
Industry Consumer Goods
Experience
Asurion 2013 - 2014
Asurion 2012 - 2013
Kraft Foods 2009 - 2012
Tyson Foods 2004 - 2009
Marakon Associates 1998 - 2004
Bossard Consultants / Gemini Consulting 1993 - 1997
Kaiser Associates 1992 - 1993
Skills
Strategy, Analytics, Business Strategy, Product Development, Cross-functional Team..., Competitive Analysis, Business Planning, Mergers, Management Consulting, Mergers & Acquisitions, Strategic Planning, Analysis, Management, Leadership, Forecasting, Finance
Education
Kellogg School of Management, Northwestern University 1997 — 1999
MBA, Management & Strategy, Finance, and Marketing
University of Virginia 1987 — 1991
BA, Economics
Redan High School 1982 — 1987
Asurion 2013 - 2014
Asurion 2012 - 2013
Kraft Foods 2009 - 2012
Tyson Foods 2004 - 2009
Marakon Associates 1998 - 2004
Bossard Consultants / Gemini Consulting 1993 - 1997
Kaiser Associates 1992 - 1993
Skills
Strategy, Analytics, Business Strategy, Product Development, Cross-functional Team..., Competitive Analysis, Business Planning, Mergers, Management Consulting, Mergers & Acquisitions, Strategic Planning, Analysis, Management, Leadership, Forecasting, Finance
Education
Kellogg School of Management, Northwestern University 1997 — 1999
MBA, Management & Strategy, Finance, and Marketing
University of Virginia 1987 — 1991
BA, Economics
Redan High School 1982 — 1987
Perry Khoury, PMP, SCM Perry Khoury, PMP, SCM's Asurion Experience 2008 - 2009
Job Project Leader at Walmart.com
Industry Information Technology and Services
Experience
Walmart.com March 2010 - Present
MED Trends, Inc December 2009 - March 2010
Wal-Mart 2010 - 2010
Consulting for Veterans Affairs July 2009 - November 2009
Vaco November 2008 - February 2009
Asurion 2008 - 2009
Comdata June 2007 - November 2008
Comdata June 2006 - November 2008
Comdata Networks, Inc. 2007 - 2008
Rocket Software, Inc. 2005 - 2006
Skills
PMP, Scrum, Software Project..., Project Portfolio..., SDLC
Education
University of Phoenix 2001 — 2004
MBA in Technology Management
West Texas A&M University 1977 — 1982
BBA, Computer Information Systems
New Mexico Military Institute 1971 — 1975
High School, Shining shoes, marching
Walmart.com March 2010 - Present
MED Trends, Inc December 2009 - March 2010
Wal-Mart 2010 - 2010
Consulting for Veterans Affairs July 2009 - November 2009
Vaco November 2008 - February 2009
Asurion 2008 - 2009
Comdata June 2007 - November 2008
Comdata June 2006 - November 2008
Comdata Networks, Inc. 2007 - 2008
Rocket Software, Inc. 2005 - 2006
Skills
PMP, Scrum, Software Project..., Project Portfolio..., SDLC
Education
University of Phoenix 2001 — 2004
MBA in Technology Management
West Texas A&M University 1977 — 1982
BBA, Computer Information Systems
New Mexico Military Institute 1971 — 1975
High School, Shining shoes, marching
Farid Askari's Asurion Experience August 2012 - November 2012
Job CEO at Agile Space Tech
Industry Management Consulting
Experience
Agile Space Tech November 2012 - Present
UC Berkeley October 2012 - Present
UC Santa Cruz August 2012 - Present
Asurion August 2012 - November 2012
Avocent December 2011 - August 2012
International Technologies Trading Inc June 2011 - November 2011
HP Software March 2011 - May 2011
Cisco Systems October 2010 - January 2011
OpalSoft September 2010 - October 2010
QinetiQ North America November 2008 - February 2009
Skills
Certified Scrum..., Scrum, Software Project..., Agile Project Management, Agile Methodologies, PMP, SDLC, Project Management, Software Development, Program Management, Team Leadership, Testing, Cross-functional Team..., Integration, Enterprise Software, Unix
Education
North Carolina State University 1980 — 1985
Ph.D., Satellite Oceanography
The Ohio State University 1977 — 1979
MS, Remote Sensing/Computer Science
Purdue University 1973 — 1977
BS, Engineering
Agile Space Tech November 2012 - Present
UC Berkeley October 2012 - Present
UC Santa Cruz August 2012 - Present
Asurion August 2012 - November 2012
Avocent December 2011 - August 2012
International Technologies Trading Inc June 2011 - November 2011
HP Software March 2011 - May 2011
Cisco Systems October 2010 - January 2011
OpalSoft September 2010 - October 2010
QinetiQ North America November 2008 - February 2009
Skills
Certified Scrum..., Scrum, Software Project..., Agile Project Management, Agile Methodologies, PMP, SDLC, Project Management, Software Development, Program Management, Team Leadership, Testing, Cross-functional Team..., Integration, Enterprise Software, Unix
Education
North Carolina State University 1980 — 1985
Ph.D., Satellite Oceanography
The Ohio State University 1977 — 1979
MS, Remote Sensing/Computer Science
Purdue University 1973 — 1977
BS, Engineering
Dana DuBois Dana DuBois's Asurion Experience March 2014 - Present
Job CSR at Asurion
Industry Retail
Experience
Asurion March 2014 - Present
Mattress Warehouse (SleepHappens.com) February 2014 - February 2014
Valley View Home of Blair Cty February 2007 - January 2009
Rent Way Inc December 1998 - January 2006
Church of the Nazarene February 1986 - December 1999
Martin Marrietta June 1985 - February 1988
Skills
Healthcare, Sales, Retail, Psychology, Customer Service, Team Building, Microsoft Office, Time Management
Education
Nazarene Bible College 1988 — 2005
Bachelor of Science (BS), Philosophy and Religious Studies, 3.2
Asurion March 2014 - Present
Mattress Warehouse (SleepHappens.com) February 2014 - February 2014
Valley View Home of Blair Cty February 2007 - January 2009
Rent Way Inc December 1998 - January 2006
Church of the Nazarene February 1986 - December 1999
Martin Marrietta June 1985 - February 1988
Skills
Healthcare, Sales, Retail, Psychology, Customer Service, Team Building, Microsoft Office, Time Management
Education
Nazarene Bible College 1988 — 2005
Bachelor of Science (BS), Philosophy and Religious Studies, 3.2
Keyshone Pirtle Keyshone Pirtle's Asurion Experience November 2014 - Present
Job Producer/Songwriter/Engineer/Mixer
Industry Music
Experience
Asurion November 2014 - Present
Sphinx music ent 2008 - Present
CSD Touring October 2009 - May 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Budgets, C++, Public Speaking, C, Editing, Strategic Planning, Negotiation, Java, Studio Recording, Music Production, MIDI, Reason, Sound Mixing, Recording, Pro Tools, Recording Studio, Concerts, Audio Engineering, Logic Pro, Music Industry, Hip Hop, Songwriting, Original Music, Lyrics, Live Sound, Audio Post Production, Engineering, Mastering, Microphones, Music, R&B, Sound, Television
Education
Nevada State College 2013 — 2016
Registered Nursing/Registered Nurse
Asurion November 2014 - Present
Sphinx music ent 2008 - Present
CSD Touring October 2009 - May 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Budgets, C++, Public Speaking, C, Editing, Strategic Planning, Negotiation, Java, Studio Recording, Music Production, MIDI, Reason, Sound Mixing, Recording, Pro Tools, Recording Studio, Concerts, Audio Engineering, Logic Pro, Music Industry, Hip Hop, Songwriting, Original Music, Lyrics, Live Sound, Audio Post Production, Engineering, Mastering, Microphones, Music, R&B, Sound, Television
Education
Nevada State College 2013 — 2016
Registered Nursing/Registered Nurse
Chinasa Njoku, MBA, ABD's Asurion Experience August 2013 - Present
Job Training and Development Coach at Asurion
Industry Professional Training & Coaching
Experience
Asurion August 2013 - Present
Rollins, Inc. June 2013 - August 2013
Hospitality Staffing Solutions October 2012 - May 2013
Rollins, Inc. April 2012 - October 2012
AllPlayers.com, Inc. July 2011 - December 2011
Access Insurance Company May 2010 - November 2010
The Hartford April 2007 - April 2010
Reed Construction Data June 2006 - April 2007
The Network February 2005 - March 2007
Nationwide Insurance August 2003 - June 2004
Skills
Training & Development, Training Delivery, Instructional Design, Performance Management, Web Development, Education, Analysis, Administration, Account Management, Team Building, Business Management, Coaching, Customer Service, Employee Relations, Problem Solving, Negotiation, Strategic Planning, Quality Assurance, Insurance, Staff Development, Mentoring, Customer Relations, Business Analysis, Team Leadership, Change Management, Process Improvement, Call Center, Management, Call Centers, Training, Employee Training, Leadership, Customer Retention, Interviews, Time Management, Project Planning, Human Resources, Access, Project Management, Vendor Management, Recruiting, Teamwork, Leadership Development, E-Learning, Customer Satisfaction, New Business Development, Policy, Employee Engagement, Onboarding, Talent Management
Education
Argosy University Atlanta 2008 — 2014
ABD, International Business
Oglethorpe University 2004 — 2006
MBA, Project Management
Asurion August 2013 - Present
Rollins, Inc. June 2013 - August 2013
Hospitality Staffing Solutions October 2012 - May 2013
Rollins, Inc. April 2012 - October 2012
AllPlayers.com, Inc. July 2011 - December 2011
Access Insurance Company May 2010 - November 2010
The Hartford April 2007 - April 2010
Reed Construction Data June 2006 - April 2007
The Network February 2005 - March 2007
Nationwide Insurance August 2003 - June 2004
Skills
Training & Development, Training Delivery, Instructional Design, Performance Management, Web Development, Education, Analysis, Administration, Account Management, Team Building, Business Management, Coaching, Customer Service, Employee Relations, Problem Solving, Negotiation, Strategic Planning, Quality Assurance, Insurance, Staff Development, Mentoring, Customer Relations, Business Analysis, Team Leadership, Change Management, Process Improvement, Call Center, Management, Call Centers, Training, Employee Training, Leadership, Customer Retention, Interviews, Time Management, Project Planning, Human Resources, Access, Project Management, Vendor Management, Recruiting, Teamwork, Leadership Development, E-Learning, Customer Satisfaction, New Business Development, Policy, Employee Engagement, Onboarding, Talent Management
Education
Argosy University Atlanta 2008 — 2014
ABD, International Business
Oglethorpe University 2004 — 2006
MBA, Project Management
Mike Alleyne Mike Alleyne's Asurion Experience June 2008 - April 2011
Job Sr. Payroll Consultant / Project Manager
Industry Information Services
Experience
BenefitMall December 2013 - Present
HMS (Health Management Systems) July 2011 - August 2013
Asurion June 2008 - April 2011
University of Phoenix September 2009 - March 2010
Aquinas College September 2008 - March 2009
Community Health Systems March 2006 - June 2008
Belmont University September 2006 - May 2007
Univision Communications May 1988 - December 2005
Skills
Training, Program Management, Analysis, Access, Crystal Reports, Microsoft Excel, HMS Financial..., Management, Payroll, Testing, Integration, Budgets, Requirements Analysis, Process Improvement, Human Resources, Troubleshooting
Education
Fairleigh Dickinson University-Florham Campus 1998 — 2000
MBA, Management Information Systems
New Jersey City University 1989 — 1993
BSc, Computer Science
BenefitMall December 2013 - Present
HMS (Health Management Systems) July 2011 - August 2013
Asurion June 2008 - April 2011
University of Phoenix September 2009 - March 2010
Aquinas College September 2008 - March 2009
Community Health Systems March 2006 - June 2008
Belmont University September 2006 - May 2007
Univision Communications May 1988 - December 2005
Skills
Training, Program Management, Analysis, Access, Crystal Reports, Microsoft Excel, HMS Financial..., Management, Payroll, Testing, Integration, Budgets, Requirements Analysis, Process Improvement, Human Resources, Troubleshooting
Education
Fairleigh Dickinson University-Florham Campus 1998 — 2000
MBA, Management Information Systems
New Jersey City University 1989 — 1993
BSc, Computer Science
Jeremy Taws, MBA Jeremy Taws, MBA's Asurion Experience 2013 - 2014
Job Training Specialist at NEW/Asurion
Industry International Trade and Development
Experience
Asurion 2013 - 2014
ESL Teacher June 2005 - June 2013
Telus Mobility April 2001 - May 2003
Skills
Teaching, Microsoft Office, English, Business Analysis, Strategic Planning, French, Project Planning, Data Analysis, ESL, Mandarin, Teamwork, Team Building, Cross Cultural..., Analysis, Leadership, Research, Training, Business Strategy, Team Leadership, Project Management, Marketing Strategy, Negotiation, Public Speaking
Education
National Cheng Kung University 2007 — 2009
International MBA
National Cheng Kung University 2007 — 2009
International MBA, Business Administration
Asurion 2013 - 2014
ESL Teacher June 2005 - June 2013
Telus Mobility April 2001 - May 2003
Skills
Teaching, Microsoft Office, English, Business Analysis, Strategic Planning, French, Project Planning, Data Analysis, ESL, Mandarin, Teamwork, Team Building, Cross Cultural..., Analysis, Leadership, Research, Training, Business Strategy, Team Leadership, Project Management, Marketing Strategy, Negotiation, Public Speaking
Education
National Cheng Kung University 2007 — 2009
International MBA
National Cheng Kung University 2007 — 2009
International MBA, Business Administration
Eric Burger Eric Burger's Asurion Experience August 2014 - Present
Job Senior Manager, Customer Experience Analytics at Asurion
Industry Insurance
Experience
Asurion August 2014 - Present
Asurion November 2010 - July 2014
101st Airborne Division, US Army June 2007 - May 2010
101st Airborne Division, US Army September 2006 - May 2007
101st Airborne Division, US Army December 2005 - September 2006
US Army Training and Doctrine Command Analysis Center, Fort Leavenworth, KS August 2003 - October 2005
1st Cavalry Division/Multi-National Division-Baghdad September 2004 - March 2005
US Army Recruiting Command January 2000 - January 2003
Naval Postgraduate School 1998 - 2000
Skills
Data Analysis, PMP, Market Research, Organizational Analysis, Security Clearance, Operations Research, Cross-functional Team..., Strategic Planning, Security, Employee Training, Project Planning, Program Management, Leadership, Operations Management, Military Logistics, Military, Team Building, Command, Analytics, Military Operations, Army, Operational Planning, Defense, Human Resources, Analysis, Training, Process Improvement, Organizational Needs..., Government, Business Process..., Organizational..., Team Leadership, Management, Risk Management, Six Sigma, Project Management, Strategy, Change Management, DoD
Education
Naval Postgraduate School 1998 — 2000
Master of Science, Operations Analysis
United States Military Academy at West Point 1986 — 1990
Bachelor of Science, Engineering Management
Asurion August 2014 - Present
Asurion November 2010 - July 2014
101st Airborne Division, US Army June 2007 - May 2010
101st Airborne Division, US Army September 2006 - May 2007
101st Airborne Division, US Army December 2005 - September 2006
US Army Training and Doctrine Command Analysis Center, Fort Leavenworth, KS August 2003 - October 2005
1st Cavalry Division/Multi-National Division-Baghdad September 2004 - March 2005
US Army Recruiting Command January 2000 - January 2003
Naval Postgraduate School 1998 - 2000
Skills
Data Analysis, PMP, Market Research, Organizational Analysis, Security Clearance, Operations Research, Cross-functional Team..., Strategic Planning, Security, Employee Training, Project Planning, Program Management, Leadership, Operations Management, Military Logistics, Military, Team Building, Command, Analytics, Military Operations, Army, Operational Planning, Defense, Human Resources, Analysis, Training, Process Improvement, Organizational Needs..., Government, Business Process..., Organizational..., Team Leadership, Management, Risk Management, Six Sigma, Project Management, Strategy, Change Management, DoD
Education
Naval Postgraduate School 1998 — 2000
Master of Science, Operations Analysis
United States Military Academy at West Point 1986 — 1990
Bachelor of Science, Engineering Management
Adam Mattis Adam Mattis's Asurion Experience April 2013 - July 2014
Job Lean / Agile Transformation Consultant
Industry Management Consulting
Experience
Davisbase Consulting July 2014 - Present
Orion's Kin Media 2012 - 2015
Asurion April 2013 - July 2014
Under Armour June 2010 - March 2013
Skiritai Consulting & Resolutions 2010 - 2013
Social Security Administration April 2009 - June 2010
VeriSign August 2006 - April 2009
U.S. Army November 2003 - September 2006
Mattis Technology Group October 1999 - February 2006
Education
Norwich University 2011 — 2013
Master of Business Administration (M.B.A.), Project Management
Davisbase Consulting July 2014 - Present
Orion's Kin Media 2012 - 2015
Asurion April 2013 - July 2014
Under Armour June 2010 - March 2013
Skiritai Consulting & Resolutions 2010 - 2013
Social Security Administration April 2009 - June 2010
VeriSign August 2006 - April 2009
U.S. Army November 2003 - September 2006
Mattis Technology Group October 1999 - February 2006
Education
Norwich University 2011 — 2013
Master of Business Administration (M.B.A.), Project Management
Terrance Brooks Terrance Brooks's Asurion Experience March 2012 - Present
Job Customer Service Representative at Asurion
Industry Insurance
Experience
Asurion LLC March 2012 - Present
Asurion March 2012 - Present
Affiliated Computer Services March 2009 - January 2012
Skills
Work well without ..., Self-motivated, Ability to prioritize...
Education
Nashville State Community College 2005 — 2006
Associate’s Degree, Biology, General
Asurion LLC March 2012 - Present
Asurion March 2012 - Present
Affiliated Computer Services March 2009 - January 2012
Skills
Work well without ..., Self-motivated, Ability to prioritize...
Education
Nashville State Community College 2005 — 2006
Associate’s Degree, Biology, General
Andrea Distler's Asurion Experience December 2013 - Present
Job Licensed Adjuster, Jewelry Designer
Industry Consumer Services
Experience
Asurion December 2013 - Present
Distler Designs August 2012 - Present
Asurion May 2013 - December 2013
Asurion February 2012 - May 2013
Sherwin Williams Financial February 2005 - September 2009
Sherwin Williams Financial August 2004 - February 2005
Sherwin Williams Financial August 2001 - August 2004
Skills
Accounts Receivable, Credit, Customer Service, Notary Public, Retail, Accounts Payable, Financial Analysis, General Ledger, Payroll, Managerial Finance, Microsoft Excel, Cash Management, Sales, Invoicing, Account Reconciliation, Customer Satisfaction, Call Centers, Finance, Data Entry, Negotiation, Quality Assurance, Financial Reporting, Customer Experience, Process Improvement, Time Management, Management
Education
Penn Foster 2013 — 2013
Jewelry Design and Repair
Ashworth College
Associates Degree, Business Management
North Carolina State University
Communications
Apex High School 1991 — 1995
Asurion December 2013 - Present
Distler Designs August 2012 - Present
Asurion May 2013 - December 2013
Asurion February 2012 - May 2013
Sherwin Williams Financial February 2005 - September 2009
Sherwin Williams Financial August 2004 - February 2005
Sherwin Williams Financial August 2001 - August 2004
Skills
Accounts Receivable, Credit, Customer Service, Notary Public, Retail, Accounts Payable, Financial Analysis, General Ledger, Payroll, Managerial Finance, Microsoft Excel, Cash Management, Sales, Invoicing, Account Reconciliation, Customer Satisfaction, Call Centers, Finance, Data Entry, Negotiation, Quality Assurance, Financial Reporting, Customer Experience, Process Improvement, Time Management, Management
Education
Penn Foster 2013 — 2013
Jewelry Design and Repair
Ashworth College
Associates Degree, Business Management
North Carolina State University
Communications
Apex High School 1991 — 1995
Evan Poll's Asurion Experience March 2011 - March 2013
Job Strategic Sales, Relationship, and Program Management Professional
Industry Telecommunications
Experience
MarketSource Inc. March 2013 - Present
Asurion March 2011 - March 2013
AT&T March 2008 - March 2011
AT&T May 2006 - March 2008
Skills
Account Management, Negotiation, Retail Management, Industry Analysis, Product Life Cycle..., Customer Acquisition, Customer Retention, Wireless, Wireless Solutions, Multi-channel Retail, Sales Management, Marketing Communications, Market Analysis, Value Selling, Value Proposition..., Competitive Analysis, Sales Process, Telecommunications, Customer Experience, Sales Operations, Retail, Value Propositions, Customer Satisfaction, Strategy, Selling, Sales, Leadership, CRM, Training, Mobile Devices, Direct Sales, Cold Calling, Coaching, B2B, Process Improvement, Solution Selling, Sales Presentations, Performance Management, Product Marketing, Strategic Partnerships, Building Relationships, Merchandising, Marketing, P, New Business Development, Team Leadership, Market Planning, Quotas, Profit, Team Building
Education
Northern Kentucky University 2005 — 2007
Bachelor of the Arts, Communications/ Public Relations
MarketSource Inc. March 2013 - Present
Asurion March 2011 - March 2013
AT&T March 2008 - March 2011
AT&T May 2006 - March 2008
Skills
Account Management, Negotiation, Retail Management, Industry Analysis, Product Life Cycle..., Customer Acquisition, Customer Retention, Wireless, Wireless Solutions, Multi-channel Retail, Sales Management, Marketing Communications, Market Analysis, Value Selling, Value Proposition..., Competitive Analysis, Sales Process, Telecommunications, Customer Experience, Sales Operations, Retail, Value Propositions, Customer Satisfaction, Strategy, Selling, Sales, Leadership, CRM, Training, Mobile Devices, Direct Sales, Cold Calling, Coaching, B2B, Process Improvement, Solution Selling, Sales Presentations, Performance Management, Product Marketing, Strategic Partnerships, Building Relationships, Merchandising, Marketing, P, New Business Development, Team Leadership, Market Planning, Quotas, Profit, Team Building
Education
Northern Kentucky University 2005 — 2007
Bachelor of the Arts, Communications/ Public Relations
Vik Murthy's Asurion Experience February 2015 - Present
Job Director, Client SolutionsMobile Products at Asurion
Industry Computer & Network Security
Experience
Asurion February 2015 - Present
Asurion February 2013 - Present
Discover Financial Services November 2011 - February 2013
Discover Financial Services May 2010 - October 2011
Discover Financial Services August 2007 - May 2010
Discover Financial Services February 2007 - August 2007
Discover Financial Services June 2006 - February 2007
Discover Financial Services September 2004 - April 2006
Discover Financial Services November 2002 - August 2004
Wallace Computer Services 2001 - 2002
Skills
Digital Marketing, Analytics, E-commerce, Strategy, Marketing Strategy, Product Management, Product Development, Email Marketing, Online Advertising, Cross-functional Team..., Integrated Marketing, Team Leadership, Marketing, Segmentation, Business Development, Market Research, Forecasting, Online Marketing, P&L Management, SEO, Management, Sales, Leadership, Market Planning, PPC, Strategic Partnerships, Launching Of New..., Creative Strategy, Vendor Relations, Affiliate Marketing, Mobile Devices, B2B, Mobile Phone Apps, International Business, Wireless, Mobile Analytics, Vendor Management, Consulting, Product Marketing
Education
Northwestern University - Kellogg School of Management 2005 — 2008
MBA, Mangement and Strategy, Marketing
Northern Illinois University 1997 — 2001
BS, Marketing
Glenbard South High School 1993 — 1997
Asurion February 2015 - Present
Asurion February 2013 - Present
Discover Financial Services November 2011 - February 2013
Discover Financial Services May 2010 - October 2011
Discover Financial Services August 2007 - May 2010
Discover Financial Services February 2007 - August 2007
Discover Financial Services June 2006 - February 2007
Discover Financial Services September 2004 - April 2006
Discover Financial Services November 2002 - August 2004
Wallace Computer Services 2001 - 2002
Skills
Digital Marketing, Analytics, E-commerce, Strategy, Marketing Strategy, Product Management, Product Development, Email Marketing, Online Advertising, Cross-functional Team..., Integrated Marketing, Team Leadership, Marketing, Segmentation, Business Development, Market Research, Forecasting, Online Marketing, P&L Management, SEO, Management, Sales, Leadership, Market Planning, PPC, Strategic Partnerships, Launching Of New..., Creative Strategy, Vendor Relations, Affiliate Marketing, Mobile Devices, B2B, Mobile Phone Apps, International Business, Wireless, Mobile Analytics, Vendor Management, Consulting, Product Marketing
Education
Northwestern University - Kellogg School of Management 2005 — 2008
MBA, Mangement and Strategy, Marketing
Northern Illinois University 1997 — 2001
BS, Marketing
Glenbard South High School 1993 — 1997
Myiesha Gibson Myiesha Gibson's Asurion Experience March 2014 - Present
Job Supervisor at Asurion
Industry Professional Training & Coaching
Experience
Asurion March 2014 - Present
Unitedhealth Care Military & Veterans September 2012 - March 2014
Permanent General October 2007 - September 2012
Skills
Property & Casualty..., Liability, Casualty, Claim, Commercial Insurance, General Insurance, Insurance, Legal Liability, Claims Management, Commercial Lines, Underwriting, Subrogation, Operations Management, Quality Assurance, Quality Management, Leadership Development, Customer Service, HIPAA, Interviews, Microsoft Office, Office Management, Visio
Education
Northern Arizona University 2012 — 2016
Bachelor of Business Administration (B.B.A.), Public Management
West Los Angeles College 1996 — 1998
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Asurion March 2014 - Present
Unitedhealth Care Military & Veterans September 2012 - March 2014
Permanent General October 2007 - September 2012
Skills
Property & Casualty..., Liability, Casualty, Claim, Commercial Insurance, General Insurance, Insurance, Legal Liability, Claims Management, Commercial Lines, Underwriting, Subrogation, Operations Management, Quality Assurance, Quality Management, Leadership Development, Customer Service, HIPAA, Interviews, Microsoft Office, Office Management, Visio
Education
Northern Arizona University 2012 — 2016
Bachelor of Business Administration (B.B.A.), Public Management
West Los Angeles College 1996 — 1998
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Ralph Gutierrez's Asurion Experience April 2012 - Present
Job Traveling Facility Maintenance at K'oyitl'ots'ina Ltd Family of companies
Industry Facilities Services
Experience
K'oyitl'ots'ina Ltd Family of companies March 2015 - Present
Asurion April 2012 - Present
Jones Lang LaSalle December 2011 - March 2012
EMCOR Facilities Services November 2010 - December 2011
EMCOR Government Services January 2009 - November 2010
Sandia National Laboratories November 1999 - January 2009
Skills
HVAC, Facilities Operations, Mission Critical..., Refrigeration, Operations Management, Building Automation, UPS systems, Electricians, Infrastructure..., HVAC Controls, Data Center, Facilities Management, Cabling, Infrastructure, Generators, Project Management, Plumbing, Management, Vendor Management, Troubleshooting, Integration, Contract Management, Microsoft Project, Engineering
Education
National American University-Albuquerque 2001 — 2004
Bachelor of Applied Science (B.A.Sc.), Business Management
Valley High School 1971 — 1974
K'oyitl'ots'ina Ltd Family of companies March 2015 - Present
Asurion April 2012 - Present
Jones Lang LaSalle December 2011 - March 2012
EMCOR Facilities Services November 2010 - December 2011
EMCOR Government Services January 2009 - November 2010
Sandia National Laboratories November 1999 - January 2009
Skills
HVAC, Facilities Operations, Mission Critical..., Refrigeration, Operations Management, Building Automation, UPS systems, Electricians, Infrastructure..., HVAC Controls, Data Center, Facilities Management, Cabling, Infrastructure, Generators, Project Management, Plumbing, Management, Vendor Management, Troubleshooting, Integration, Contract Management, Microsoft Project, Engineering
Education
National American University-Albuquerque 2001 — 2004
Bachelor of Applied Science (B.A.Sc.), Business Management
Valley High School 1971 — 1974
Raythan Smith Raythan Smith's Asurion Experience 2004 - 2013
Job Beacon Technologies
Industry Wireless
Experience
Ajah Management Group Inc May 2015 - Present
M-Tek, Inc. June 2013 - May 2015
Asurion 2004 - 2013
BoeTel June 2002 - August 2003
Seberex September 2001 - June 2002
Williams Communication LLC. March 1981 - April 2001
Skills
Telecommunications, Troubleshooting, Networking, Wireless Networking, Team Building, Testing, TCP/IP, Technical Support, Cisco Technologies, Customer Service, Electronics, Wireless, Software Installation
Education
Oklahoma State University Institute of Technology-Okmulgee 1973 — 1977
Associate's degree, Electrical and Electronics Engineering
Ajah Management Group Inc May 2015 - Present
M-Tek, Inc. June 2013 - May 2015
Asurion 2004 - 2013
BoeTel June 2002 - August 2003
Seberex September 2001 - June 2002
Williams Communication LLC. March 1981 - April 2001
Skills
Telecommunications, Troubleshooting, Networking, Wireless Networking, Team Building, Testing, TCP/IP, Technical Support, Cisco Technologies, Customer Service, Electronics, Wireless, Software Installation
Education
Oklahoma State University Institute of Technology-Okmulgee 1973 — 1977
Associate's degree, Electrical and Electronics Engineering
Pany Akhom Pany Akhom's Asurion Experience September 2004 - March 2010
Job Account Assistant
Industry Financial Services
Experience
Flood Bumstead McCready & McCarthy December 2014 - Present
Flood Bumstead McCready & McCarthy August 2013 - December 2014
Standard Functional Foods Group, Inc. November 2011 - July 2013
Pottery Barn May 2011 - December 2011
Asurion September 2004 - March 2010
Dal-Tile September 2007 - December 2007
Skills
AutoCAD, Retail Sales, Merchandising, Retail, Trend Analysis, Loss Prevention, Trend, Inventory Management, Customer Service, Sales, POS, Customer Satisfaction, Inventory, Microsoft Office, Outlook, Interior Design, Teamwork, Microsoft Excel, CAD, PowerPoint, Construction Drawings, Hand Drafting, Time Management, Software Documentation, Office Management, Microsoft Word, Process Improvement
Education
International Academy of Design and Technology 2006 — 2007
AS, Interior Design
NATS Inc. 2004 — 2004
Training Certificate, Nursing Asistant Technician
Nashville State Community College
Accounting
Flood Bumstead McCready & McCarthy December 2014 - Present
Flood Bumstead McCready & McCarthy August 2013 - December 2014
Standard Functional Foods Group, Inc. November 2011 - July 2013
Pottery Barn May 2011 - December 2011
Asurion September 2004 - March 2010
Dal-Tile September 2007 - December 2007
Skills
AutoCAD, Retail Sales, Merchandising, Retail, Trend Analysis, Loss Prevention, Trend, Inventory Management, Customer Service, Sales, POS, Customer Satisfaction, Inventory, Microsoft Office, Outlook, Interior Design, Teamwork, Microsoft Excel, CAD, PowerPoint, Construction Drawings, Hand Drafting, Time Management, Software Documentation, Office Management, Microsoft Word, Process Improvement
Education
International Academy of Design and Technology 2006 — 2007
AS, Interior Design
NATS Inc. 2004 — 2004
Training Certificate, Nursing Asistant Technician
Nashville State Community College
Accounting
Tysha Robinson-Haynes Tysha Robinson-Haynes's Asurion Experience September 2013 - September 2014
Job Senior Revenue Accountant at comScore
Industry Internet
Experience
comScore, Inc. September 2014 - Present
Asurion September 2013 - September 2014
QuadraMed January 2012 - September 2013
Verint Systems, Inc March 2010 - February 2012
Infor June 2009 - December 2009
Air2Web April 2007 - May 2009
Verizon Business March 2004 - April 2007
McKesson January 2001 - February 2004
Glass, Inc March 1998 - January 2001
Atlanta Hawks May 1995 - January 1998
Skills
Revenue Recognition, Financial Analysis, General Ledger, Financial Reporting, Month End Close, Accountability, Reliability, Organizing, Accounting, Sarbanes-Oxley Act, Financial Statements, Finance, Accounts Receivable, Account Reconciliation, Training, Business Process..., Monthly Reporting, Training Skills, Microsoft Excel, PeopleSoft, Oracle Applications, Great Plains Software, Navision, Softrax, SAP, QuickBooks, Accruals, Analysis, Sarbanes-Oxley
Education
Oakwood College 1987 — 1992
Bachelor of Science, Accounting
comScore, Inc. September 2014 - Present
Asurion September 2013 - September 2014
QuadraMed January 2012 - September 2013
Verint Systems, Inc March 2010 - February 2012
Infor June 2009 - December 2009
Air2Web April 2007 - May 2009
Verizon Business March 2004 - April 2007
McKesson January 2001 - February 2004
Glass, Inc March 1998 - January 2001
Atlanta Hawks May 1995 - January 1998
Skills
Revenue Recognition, Financial Analysis, General Ledger, Financial Reporting, Month End Close, Accountability, Reliability, Organizing, Accounting, Sarbanes-Oxley Act, Financial Statements, Finance, Accounts Receivable, Account Reconciliation, Training, Business Process..., Monthly Reporting, Training Skills, Microsoft Excel, PeopleSoft, Oracle Applications, Great Plains Software, Navision, Softrax, SAP, QuickBooks, Accruals, Analysis, Sarbanes-Oxley
Education
Oakwood College 1987 — 1992
Bachelor of Science, Accounting
Michelle Mears's Asurion Experience October 2009 - July 2013
Job Marketing Manager at AOL
Industry Marketing and Advertising
Experience
AOL March 2015 - Present
Time Warner Cable August 2013 - March 2015
Asurion October 2009 - July 2013
AllianceBernstein September 2007 - December 2007
Neathawk Dubuque & Packett May 2006 - August 2006
Skills
Brand Awareness, Brand Equity, Organization, Time Management, Marketing Strategy, Marketing Communications, Direct Marketing, Brand Development, Market Research, Integrated Marketing, Advertising, Creative Direction, Social Media Marketing, Management, Account Management, Marketing, Product Marketing, Brand Management, B2B, Mobile Marketing, Marketing Management, Trade Shows, Multi-channel Marketing, Branding, Event Planning, Creative Strategy, Retail, Marketing Research, Corporate Branding, Online Marketing
Education
New York University 2007 — 2009
Master's Degree
Virginia Polytechnic Institute and State University - Pamplin College of Business 2003 — 2007
Bachelor's Degree
AOL March 2015 - Present
Time Warner Cable August 2013 - March 2015
Asurion October 2009 - July 2013
AllianceBernstein September 2007 - December 2007
Neathawk Dubuque & Packett May 2006 - August 2006
Skills
Brand Awareness, Brand Equity, Organization, Time Management, Marketing Strategy, Marketing Communications, Direct Marketing, Brand Development, Market Research, Integrated Marketing, Advertising, Creative Direction, Social Media Marketing, Management, Account Management, Marketing, Product Marketing, Brand Management, B2B, Mobile Marketing, Marketing Management, Trade Shows, Multi-channel Marketing, Branding, Event Planning, Creative Strategy, Retail, Marketing Research, Corporate Branding, Online Marketing
Education
New York University 2007 — 2009
Master's Degree
Virginia Polytechnic Institute and State University - Pamplin College of Business 2003 — 2007
Bachelor's Degree
Phillip J. Parker Phillip J. Parker's Asurion Experience July 2014 - Present
Job PSS Technical Support at Asurion
Industry Computer & Network Security
Experience
Asurion July 2014 - Present
National College of Business & Technology July 2012 - May 2014
America's HealthTeam October 2011 - March 2012
Dell October 2005 - November 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Computer Hardware, Computer Software, CompTIA A+ Certification, Microsoft Technology..., MCP, Microsoft Certified..., Windows 7, Access, Windows, Network Engineering, Software, Networking, System Administration, HTML, Troubleshooting, Technical Support, Windows XP, Operating Systems, Software Documentation, Help Desk Support, Computer Repair
Education
National College of Business and Technology-Nashville 2012 — 2014
Associate of Science (A.S.), Computer Engineering
U.S. Air Force Technical School 1982 — 1983
Certificate, Electrical Power Production Specialist
Asurion July 2014 - Present
National College of Business & Technology July 2012 - May 2014
America's HealthTeam October 2011 - March 2012
Dell October 2005 - November 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Computer Hardware, Computer Software, CompTIA A+ Certification, Microsoft Technology..., MCP, Microsoft Certified..., Windows 7, Access, Windows, Network Engineering, Software, Networking, System Administration, HTML, Troubleshooting, Technical Support, Windows XP, Operating Systems, Software Documentation, Help Desk Support, Computer Repair
Education
National College of Business and Technology-Nashville 2012 — 2014
Associate of Science (A.S.), Computer Engineering
U.S. Air Force Technical School 1982 — 1983
Certificate, Electrical Power Production Specialist
Krishna Kolapalli Krishna Kolapalli's Asurion Experience January 2012 - July 2013
Job Quality at SalesforceIQ
Industry Information Technology and Services
Experience
SalesforceIQ May 2015 - Present
Tempo AI(Acquired by Salesforce) August 2013 - May 2015
Asurion January 2012 - July 2013
J.P. Morgan October 2010 - January 2012
Microsoft November 2009 - September 2010
Skills
Mobile Applications, Android, Test Planning, Test Cases, Test Automation, Mobile Devices, Regression Testing, Black Box Testing, QTP, Agile Testing, Web Testing, Integration Testing, Manual Testing, Quality Center, Defect Tracking, Test Strategy, Test Execution, Test Estimation, JIRA, Selenium, Requirements Gathering, iOS, System Testing, Performance Testing, Test Management, Functional Testing, Bug Tracking, Chrome Extensions, Zendesk, Technical Support, Crash Dump Analysis, ADB, Eclipse, Xcode, Team Leadership, Apple watch, Samsung watch, DDMS, Asana, Confluence, Github
Education
Northwestern Polytechnic University 2007 — 2008
Master of Science (MS), Electrical and Electronics Engineering
Sri Venkateswara University 2002 — 2006
Bachelor of Technology (B.Tech.), Electrical, Electronics and Communications Engineering
SalesforceIQ May 2015 - Present
Tempo AI(Acquired by Salesforce) August 2013 - May 2015
Asurion January 2012 - July 2013
J.P. Morgan October 2010 - January 2012
Microsoft November 2009 - September 2010
Skills
Mobile Applications, Android, Test Planning, Test Cases, Test Automation, Mobile Devices, Regression Testing, Black Box Testing, QTP, Agile Testing, Web Testing, Integration Testing, Manual Testing, Quality Center, Defect Tracking, Test Strategy, Test Execution, Test Estimation, JIRA, Selenium, Requirements Gathering, iOS, System Testing, Performance Testing, Test Management, Functional Testing, Bug Tracking, Chrome Extensions, Zendesk, Technical Support, Crash Dump Analysis, ADB, Eclipse, Xcode, Team Leadership, Apple watch, Samsung watch, DDMS, Asana, Confluence, Github
Education
Northwestern Polytechnic University 2007 — 2008
Master of Science (MS), Electrical and Electronics Engineering
Sri Venkateswara University 2002 — 2006
Bachelor of Technology (B.Tech.), Electrical, Electronics and Communications Engineering
Jeanine Hughes Jeanine Hughes's Asurion Experience February 2014 - Present
Job Technical Support Supervisor
Industry Telecommunications
Experience
Asurion February 2014 - Present
IBM December 2010 - December 2013
TeleTech February 2002 - December 2010
ARC of Kitsap County June 1998 - August 1999
Skills
Call Centers, Team Leadership, Customer Service, Customer Satisfaction, Process Improvement, Leadership, Coaching, Management, Training, Vendor Management, Customer Experience, Team Building, Time Management, Troubleshooting, Interviewing Skills, Microsoft Word, Outlook, Lotus Notes, Microsoft Excel, PowerPoint, Soft Skills, Data Analysis
Education
Olympic College
Associate's degree, Business Administration and Management, General
Asurion February 2014 - Present
IBM December 2010 - December 2013
TeleTech February 2002 - December 2010
ARC of Kitsap County June 1998 - August 1999
Skills
Call Centers, Team Leadership, Customer Service, Customer Satisfaction, Process Improvement, Leadership, Coaching, Management, Training, Vendor Management, Customer Experience, Team Building, Time Management, Troubleshooting, Interviewing Skills, Microsoft Word, Outlook, Lotus Notes, Microsoft Excel, PowerPoint, Soft Skills, Data Analysis
Education
Olympic College
Associate's degree, Business Administration and Management, General
Kathleen Peyton Kathleen Peyton's Asurion Experience May 2011 - Present
Job Operations Manager at Asurion
Industry Insurance
Experience
Asurion May 2011 - Present
Liberty Medical Supply June 2009 - May 2011
Sprint Nextel October 2002 - June 2009
Skills
Microsoft Office, Excel, Customer Service, Word, Customer Relations, Vendor Management, Team Leadership, Team Building, Project Management, Process Improvement, Operations Management, Microsoft Word, Microsoft Excel, Management, Leadership, Inventory Management, Forecasting, Customer Satisfaction, Cross-functional Team..., Change Management, Call Centers
Education
North Hennepin Community College
Asurion May 2011 - Present
Liberty Medical Supply June 2009 - May 2011
Sprint Nextel October 2002 - June 2009
Skills
Microsoft Office, Excel, Customer Service, Word, Customer Relations, Vendor Management, Team Leadership, Team Building, Project Management, Process Improvement, Operations Management, Microsoft Word, Microsoft Excel, Management, Leadership, Inventory Management, Forecasting, Customer Satisfaction, Cross-functional Team..., Change Management, Call Centers
Education
North Hennepin Community College
Simrun Gialleonardo Simrun Gialleonardo's Asurion Experience June 2014 - Present
Job Vice President and Assistant General Counsel at NEWAsurion
Industry Legal Services
Experience
Asurion June 2014 - Present
NEWAsurion 2005 - Present
AIG March 2000 - June 2005
AIG June 1995 - March 2000
Skills
Corporate Governance, Contract Negotiation, Litigation, Arbitration, Commercial Litigation, Corporate Law, Executive Management, Insurance, Leadership, Legal Writing, Licensing, Litigation Management, Strategy
Education
New York Law School
State University of New York at Albany
Asurion June 2014 - Present
NEWAsurion 2005 - Present
AIG March 2000 - June 2005
AIG June 1995 - March 2000
Skills
Corporate Governance, Contract Negotiation, Litigation, Arbitration, Commercial Litigation, Corporate Law, Executive Management, Insurance, Leadership, Legal Writing, Licensing, Litigation Management, Strategy
Education
New York Law School
State University of New York at Albany
Eric Randle Eric Randle's Asurion Experience July 2007 - Present
Job Customer Service Representative at Asurion
Industry Wireless
Experience
Asurion July 2007 - Present
Skills
Customer Service, Customer Retention, Databases, Data Analysis, Civil Engineering, Vendor Management, Process Improvement, Microsoft Excel, Microsoft Office, Quality Assurance, Windows, Windows 7, Team Building, Customer Support, Social Networking, Team Leadership, Training, Technical Support
Education
Troy University 2010 — 2011
Mathematics
Northwest Florida State College
Associate of Arts (A.A.), General Studies
Asurion July 2007 - Present
Skills
Customer Service, Customer Retention, Databases, Data Analysis, Civil Engineering, Vendor Management, Process Improvement, Microsoft Excel, Microsoft Office, Quality Assurance, Windows, Windows 7, Team Building, Customer Support, Social Networking, Team Leadership, Training, Technical Support
Education
Troy University 2010 — 2011
Mathematics
Northwest Florida State College
Associate of Arts (A.A.), General Studies
John W. Mahoney John W. Mahoney's Asurion Experience 2005 - 2006
Job Insurance Executive
Industry Insurance
Experience
EverGuard Insurance Services, Inc. 2012 - Present
iMGA 2009 - Present
Gillingham & Associates 2006 - 2009
Asurion 2005 - 2006
Arch Insurance Group 2003 - 2005
Kemper Insurance 1999 - 2003
Orion Capital / Orion Specialty 1997 - 1999
Coregis Insurance Group 1994 - 1997
Viking Insurance Company 1993 - 1994
Great American Insurance 1988 - 1993
Skills
Executive Management, Strategic Leadership, Acquisitions, Business Strategy, Business Analysis, Business Development, Property & Casualty..., Underwriting, Program Management, Leadership, Insurance, Claim, Commercial Lines, Commercial Insurance, Mergers & Acquisitions, Casualty
Education
Northwestern University 1984 — 1988
BA, Psychology
Rolling Meadows High School 1980 — 1984
EverGuard Insurance Services, Inc. 2012 - Present
iMGA 2009 - Present
Gillingham & Associates 2006 - 2009
Asurion 2005 - 2006
Arch Insurance Group 2003 - 2005
Kemper Insurance 1999 - 2003
Orion Capital / Orion Specialty 1997 - 1999
Coregis Insurance Group 1994 - 1997
Viking Insurance Company 1993 - 1994
Great American Insurance 1988 - 1993
Skills
Executive Management, Strategic Leadership, Acquisitions, Business Strategy, Business Analysis, Business Development, Property & Casualty..., Underwriting, Program Management, Leadership, Insurance, Claim, Commercial Lines, Commercial Insurance, Mergers & Acquisitions, Casualty
Education
Northwestern University 1984 — 1988
BA, Psychology
Rolling Meadows High School 1980 — 1984
Preeti Bhatevara Preeti Bhatevara's Asurion Experience August 2013 - August 2014
Job Senior Automation Engineer at Chegg Inc.
Industry Internet
Experience
Chegg Inc. August 2014 - Present
Asurion August 2013 - August 2014
Rearden Commerce November 2010 - May 2013
Clicker Media Inc June 2009 - October 2010
University of Southern California Annenberg School of Communications May 2008 - May 2009
Skills
Web automation, Selenium Testing, Automation, QA Engineering, Cross-browser..., Java, HTML, Python, Perl, Web Development, Regression Testing, CSS, JavaScript, AJAX, Intelligence Analysis, Linux, JUnit, Timely Execution, Professional Experience, Selenium, Agile Methodologies, Hibernate, JSP, Creative Problem Solving, Dependable Team Player, Web Applications, .NET, C++, Test Cases
Education
University of Southern California 2008 — 2009
Master's degree, Computer Science
North Maharashtra University 2002 — 2006
Bachelor of Engineering (B.E.), Computer Science, Highest class with Distinction
Chegg Inc. August 2014 - Present
Asurion August 2013 - August 2014
Rearden Commerce November 2010 - May 2013
Clicker Media Inc June 2009 - October 2010
University of Southern California Annenberg School of Communications May 2008 - May 2009
Skills
Web automation, Selenium Testing, Automation, QA Engineering, Cross-browser..., Java, HTML, Python, Perl, Web Development, Regression Testing, CSS, JavaScript, AJAX, Intelligence Analysis, Linux, JUnit, Timely Execution, Professional Experience, Selenium, Agile Methodologies, Hibernate, JSP, Creative Problem Solving, Dependable Team Player, Web Applications, .NET, C++, Test Cases
Education
University of Southern California 2008 — 2009
Master's degree, Computer Science
North Maharashtra University 2002 — 2006
Bachelor of Engineering (B.E.), Computer Science, Highest class with Distinction
Sara Amacher Sara Amacher's Asurion Experience February 2011 - Present
Job Jr. Treasury Analyst at Asurion
Industry Financial Services
Experience
Asurion February 2011 - Present
Deutsche Bank March 2007 - October 2010
Regions Bank June 2006 - November 2006
SunTrust Bank June 2003 - March 2006
Skills
Teamwork, Customer Service, Management, Microsoft Word, Financial Analysis, Cash Management, Banking, Microsoft Excel, Credit, Risk Management, Access, Databases, PowerPoint, Accounting, Process Improvement
Education
Nashville State Community College
Associate of Arts and Sciences (A.A.S.), Accounting
University of Phoenix - Business Management 2004 — 2005
Business Administration
Asurion February 2011 - Present
Deutsche Bank March 2007 - October 2010
Regions Bank June 2006 - November 2006
SunTrust Bank June 2003 - March 2006
Skills
Teamwork, Customer Service, Management, Microsoft Word, Financial Analysis, Cash Management, Banking, Microsoft Excel, Credit, Risk Management, Access, Databases, PowerPoint, Accounting, Process Improvement
Education
Nashville State Community College
Associate of Arts and Sciences (A.A.S.), Accounting
University of Phoenix - Business Management 2004 — 2005
Business Administration
Rachelle McCullough Rachelle McCullough's Asurion Experience January 2013 - Present
Job Legal/Compliance Analyst at Asurion
Industry Insurance
Experience
Asurion January 2013 - Present
Triple Canopy January 2011 - June 2012
Triple Canopy November 2007 - January 2011
Arctic Sun August 2005 - September 2007
Herb the Plumber June 2000 - August 2005
Skills
Iso 9000, Quality Management, SharePoint Designer, Policy Writing, Presentation Development, Legal Compliance, Visio, InfoPath, Costpoint, Deltek, Camtasia, Full Life Cycle..., Business Process..., Continuous Improvement, Corporate Finance, Leadership, License Management, Records Management, Due Diligence, Internal Audit, Workflow Diagrams, Process Implementation, Change Management, Team Building, Government Contracting, Notary Public, Paralegals, Security Clearance, Executive..., Department Budgeting, Master Scheduling, Microsoft Office, Corporate Records, Regulatory Affairs, Corrective Actions, FAR, Service Contract, Federal & State..., Security, Security Operations, Security Management, Private Investigations, Training, Risk Assessment
Education
Northern Virginia Community College
Bachelor of Science (BS), Business Administration and Management, General, 3.8
Northern Virginia Community College
Associate of Arts and Sciences (A.A.S.), Paralegal Studies
Asurion January 2013 - Present
Triple Canopy January 2011 - June 2012
Triple Canopy November 2007 - January 2011
Arctic Sun August 2005 - September 2007
Herb the Plumber June 2000 - August 2005
Skills
Iso 9000, Quality Management, SharePoint Designer, Policy Writing, Presentation Development, Legal Compliance, Visio, InfoPath, Costpoint, Deltek, Camtasia, Full Life Cycle..., Business Process..., Continuous Improvement, Corporate Finance, Leadership, License Management, Records Management, Due Diligence, Internal Audit, Workflow Diagrams, Process Implementation, Change Management, Team Building, Government Contracting, Notary Public, Paralegals, Security Clearance, Executive..., Department Budgeting, Master Scheduling, Microsoft Office, Corporate Records, Regulatory Affairs, Corrective Actions, FAR, Service Contract, Federal & State..., Security, Security Operations, Security Management, Private Investigations, Training, Risk Assessment
Education
Northern Virginia Community College
Bachelor of Science (BS), Business Administration and Management, General, 3.8
Northern Virginia Community College
Associate of Arts and Sciences (A.A.S.), Paralegal Studies
Meshia Reed's Asurion Experience September 2013 - June 2014
Job Technician
Industry Information Technology and Services
Experience
Choice Hotels International March 2015 - Present
TEKsystems June 2014 - December 2014
Asurion September 2013 - June 2014
KBS Computer Services 2008 - August 2013
Skills
Network Administration, Infrastructure, Troubleshooting, Active Directory, Windows Server, Computer Hardware, Windows 7, Technical Support, XP, Windows, Operating Systems, Software Installation, Help Desk Support, Remote Desktop, Windows XP, Routing, Routers
Education
Northwestern University 2007 — 2011
Bachelor of Arts (B.A.), Art Theory and Practice
Choice Hotels International March 2015 - Present
TEKsystems June 2014 - December 2014
Asurion September 2013 - June 2014
KBS Computer Services 2008 - August 2013
Skills
Network Administration, Infrastructure, Troubleshooting, Active Directory, Windows Server, Computer Hardware, Windows 7, Technical Support, XP, Windows, Operating Systems, Software Installation, Help Desk Support, Remote Desktop, Windows XP, Routing, Routers
Education
Northwestern University 2007 — 2011
Bachelor of Arts (B.A.), Art Theory and Practice
Corey Fischer Corey Fischer's Asurion Experience April 2009 - Present
Job Customer Care Manager at Asurion
Industry Consumer Services
Experience
Asurion April 2009 - Present
National Electronic Warranty June 2004 - Present
NEW June 2006 - April 2009
Sykes Enterprises August 2001 - January 2004
Pizza Hut / PAC Pizza August 1992 - May 2000
U.S. Army September 1988 - September 1991
Skills
Call Center, Customer Service, Team Leadership, Coaching, Recruiting, Outlook, Customer Experience, Call Centers, Time Management, Customer Satisfaction, Hiring, Employee Engagement, Technical Support, Customer Retention, Forecasting, Performance Management, Vendor Management, Training, Workforce Management, Leadership, Team Building, Process Improvement
Education
Southern Oregon University 1993 — 1996
English / Tech report writtin
Oregon Institute of Technology
Applied Psychology
Southern Oregon University
English Major
Asurion April 2009 - Present
National Electronic Warranty June 2004 - Present
NEW June 2006 - April 2009
Sykes Enterprises August 2001 - January 2004
Pizza Hut / PAC Pizza August 1992 - May 2000
U.S. Army September 1988 - September 1991
Skills
Call Center, Customer Service, Team Leadership, Coaching, Recruiting, Outlook, Customer Experience, Call Centers, Time Management, Customer Satisfaction, Hiring, Employee Engagement, Technical Support, Customer Retention, Forecasting, Performance Management, Vendor Management, Training, Workforce Management, Leadership, Team Building, Process Improvement
Education
Southern Oregon University 1993 — 1996
English / Tech report writtin
Oregon Institute of Technology
Applied Psychology
Southern Oregon University
English Major
Maria Pinchevsky's Asurion Experience September 2013 - Present
Job VP Operations at Asurion
Industry Wireless
Experience
Asurion September 2013 - Present
Solavei April 2012 - September 2013
T-Mobile January 2011 - April 2012
T-Mobile US September 2007 - December 2009
T-Mobile 1997 - December 2009
T-Mobile US January 2006 - August 2007
T-Mobile US February 2003 - December 2005
PRC 1997 - 2003
RC Cola 1990 - 1997
Networks, Inc. 1987 - 1990
Skills
Customer Experience, Customer Service, Workforce Management, Call Center, Avaya, Customer Retention, Call Center Development, Customer Satisfaction, Telecommunications, Contact Centers, IVR, Vendor Management, Inbound Marketing, Outsourcing, BPO
Education
Nova Southeastern University
Asurion September 2013 - Present
Solavei April 2012 - September 2013
T-Mobile January 2011 - April 2012
T-Mobile US September 2007 - December 2009
T-Mobile 1997 - December 2009
T-Mobile US January 2006 - August 2007
T-Mobile US February 2003 - December 2005
PRC 1997 - 2003
RC Cola 1990 - 1997
Networks, Inc. 1987 - 1990
Skills
Customer Experience, Customer Service, Workforce Management, Call Center, Avaya, Customer Retention, Call Center Development, Customer Satisfaction, Telecommunications, Contact Centers, IVR, Vendor Management, Inbound Marketing, Outsourcing, BPO
Education
Nova Southeastern University
Patty Purvis Patty Purvis's Asurion Experience May 2009 - July 2015
Job x
Industry Executive Office
Experience
Asurion May 2009 - July 2015
Oreck Corporation November 2006 - May 2009
Keystone Automotive Industries, Inc. 2005 - 2009
TallyGenicom 1996 - 2006
Skills
Program Management, Training, Account Management, Team Building, Forecasting, Project Management, Change Management, Marketing, Sales Management, Competitive Analysis, Cross-functional Team..., Leadership, Budgets, Project Planning, Management, Process Improvement, Vendor Management, Microsoft Excel
Education
Northern Virginia Community College
Asurion May 2009 - July 2015
Oreck Corporation November 2006 - May 2009
Keystone Automotive Industries, Inc. 2005 - 2009
TallyGenicom 1996 - 2006
Skills
Program Management, Training, Account Management, Team Building, Forecasting, Project Management, Change Management, Marketing, Sales Management, Competitive Analysis, Cross-functional Team..., Leadership, Budgets, Project Planning, Management, Process Improvement, Vendor Management, Microsoft Excel
Education
Northern Virginia Community College
Andrea (Griggs) Allman's Asurion Experience April 2014 - Present
Job Instructional Design Manager at Asurion
Industry Professional Training & Coaching
Experience
Asurion April 2014 - Present
Asurion April 2013 - April 2014
Fifth Third Bank 2010 - March 2013
Catholic Health Initiatives December 2007 - January 2010
Convergys December 2006 - December 2007
Convergys December 2004 - December 2006
Education
Kaplan University 2006 — 2008
MBA, Business
Ohio University 1992 — 1996
BS, Communications
Asurion April 2014 - Present
Asurion April 2013 - April 2014
Fifth Third Bank 2010 - March 2013
Catholic Health Initiatives December 2007 - January 2010
Convergys December 2006 - December 2007
Convergys December 2004 - December 2006
Education
Kaplan University 2006 — 2008
MBA, Business
Ohio University 1992 — 1996
BS, Communications
Meredith Ward's Asurion Experience January 2012 - March 2014
Job PI Talent & Enterprise Services, Talent Mgmt Projects
Industry Human Resources
Experience
Liberty Mutual Insurance April 2014 - Present
Asurion January 2012 - March 2014
Goldman Sachs May 2010 - December 2011
Paul, Weiss, Rifkind, Wharton & Garrison LLP November 2008 - May 2010
Lehman Brothers February 2004 - November 2008
Skills
Human Resources, HRIS, Mergers, Process Improvement, PeopleSoft, Data Analysis, Microsoft Excel
Education
New School University 2007 — 2010
Master of Science, Human Resources Management
Northeastern University 1999 — 2004
Bachelor of Science in Business Administration, Finance and Insurance
Liberty Mutual Insurance April 2014 - Present
Asurion January 2012 - March 2014
Goldman Sachs May 2010 - December 2011
Paul, Weiss, Rifkind, Wharton & Garrison LLP November 2008 - May 2010
Lehman Brothers February 2004 - November 2008
Skills
Human Resources, HRIS, Mergers, Process Improvement, PeopleSoft, Data Analysis, Microsoft Excel
Education
New School University 2007 — 2010
Master of Science, Human Resources Management
Northeastern University 1999 — 2004
Bachelor of Science in Business Administration, Finance and Insurance
Mike McGinty's Asurion Experience June 2015 - Present
Job Director of Information Technology Recruiting at Asurion
Industry Information Technology and Services
Jessica Rothfuss's Asurion Experience October 2013 - April 2014
Job Technical Project Manager at BlackMesh
Industry Internet
Experience
BlackMesh April 2014 - Present
Asurion October 2013 - April 2014
Taos August 2012 - September 2013
AOL June 2004 - July 2012
Deloitte Consulting December 2003 - May 2004
ProLaw Software August 2000 - November 2003
Skills
PMP, Web Project Management, Release Management, Data Center, Implementation Plans, Software Implementation, Supplier Performance, SQL, Project Planning, MS Project, Project Plans, Communication, Communication Skills, Training, Analytical Skills, Flexibility, Volunteering, Project Management, Business Analysis, Cross-functional Team..., Product Management, Databases, Agile Methodologies, Agile Project Management, Software Project..., Web Applications, Integration, Requirements Analysis, Program Management, ITIL
Education
The George Washington University 2005 — 2007
MS, Information Systems Technology
The University of New Mexico 1997 — 2000
BS, Chemistry
New Mexico State University 1993 — 1997
BlackMesh April 2014 - Present
Asurion October 2013 - April 2014
Taos August 2012 - September 2013
AOL June 2004 - July 2012
Deloitte Consulting December 2003 - May 2004
ProLaw Software August 2000 - November 2003
Skills
PMP, Web Project Management, Release Management, Data Center, Implementation Plans, Software Implementation, Supplier Performance, SQL, Project Planning, MS Project, Project Plans, Communication, Communication Skills, Training, Analytical Skills, Flexibility, Volunteering, Project Management, Business Analysis, Cross-functional Team..., Product Management, Databases, Agile Methodologies, Agile Project Management, Software Project..., Web Applications, Integration, Requirements Analysis, Program Management, ITIL
Education
The George Washington University 2005 — 2007
MS, Information Systems Technology
The University of New Mexico 1997 — 2000
BS, Chemistry
New Mexico State University 1993 — 1997
Roderick White's Asurion Experience October 2005 - March 2008
Job Consultant Project Manager at LightSpeed PM
Industry Telecommunications
Experience
LightSpeed PM September 2010 - Present
DSBF Consulting March 2010 - April 2012
Civilian Police International July 2008 - May 2010
Asurion October 2005 - March 2008
The Home Shopping Network 1998 - 2000
HSN 1998 - 2000
USMC 1972 - 1996
Skills
Telecommunications
Education
Naval Postgraduate School 1979 — 1981
MS, Electronics Engineering
LightSpeed PM September 2010 - Present
DSBF Consulting March 2010 - April 2012
Civilian Police International July 2008 - May 2010
Asurion October 2005 - March 2008
The Home Shopping Network 1998 - 2000
HSN 1998 - 2000
USMC 1972 - 1996
Skills
Telecommunications
Education
Naval Postgraduate School 1979 — 1981
MS, Electronics Engineering
Rama Akella's Asurion Experience April 2013 - March 2014
Job Project Management Specialist at Nationwide Insurance
Industry Information Technology and Services
Experience
Nationwide Insurance March 2014 - Present
Asurion April 2013 - March 2014
IBM March 2011 - April 2013
Collabera January 2009 - January 2011
Kforce April 2007 - November 2008
JPM Chase 2004 - 2007
Huntington BAnk March 2004 - November 2004
Honda January 2002 - March 2003
JPMorgan Chase 1994 - 1997
Skills
Requirements Analysis, Integration, Project Planning, Analysis, Management, Leadership, Outsourcing, Requirements Gathering, Data Center, Budgets, User Acceptance Testing, Strategic Planning, Vendor Management, Mainframe, Team Leadership, Software Development, Cross-functional Team..., Business Intelligence, SharePoint, Business Process..., Quality Center, Business Analysis, Data Modeling, SDLC, Software Project..., IT Service Management, IT Strategy, Visio, Program Management, JCL, Project Management, Crystal Reports, VSAM, PMP, Project Delivery, COBOL, Information Technology, CICS, Disaster Recovery, Resource Management, SAP, Team Building, PMO, Change Management
Education
Ohio Dominican University 2007 — 2009
MBA, Business
Ohio Dominican University
Nationwide Insurance March 2014 - Present
Asurion April 2013 - March 2014
IBM March 2011 - April 2013
Collabera January 2009 - January 2011
Kforce April 2007 - November 2008
JPM Chase 2004 - 2007
Huntington BAnk March 2004 - November 2004
Honda January 2002 - March 2003
JPMorgan Chase 1994 - 1997
Skills
Requirements Analysis, Integration, Project Planning, Analysis, Management, Leadership, Outsourcing, Requirements Gathering, Data Center, Budgets, User Acceptance Testing, Strategic Planning, Vendor Management, Mainframe, Team Leadership, Software Development, Cross-functional Team..., Business Intelligence, SharePoint, Business Process..., Quality Center, Business Analysis, Data Modeling, SDLC, Software Project..., IT Service Management, IT Strategy, Visio, Program Management, JCL, Project Management, Crystal Reports, VSAM, PMP, Project Delivery, COBOL, Information Technology, CICS, Disaster Recovery, Resource Management, SAP, Team Building, PMO, Change Management
Education
Ohio Dominican University 2007 — 2009
MBA, Business
Ohio Dominican University
Emily O'Grady's Asurion Experience September 2015 - Present
Job Vice President, Customer Solutions at Asurion
Industry Management Consulting
Experience
Asurion September 2015 - Present
McKinsey & Company 2008 - 2012
Telephia 2005 - 2007
Bank of America 2001 - 2003
Skills
Strategy, Business Strategy, Management Consulting, Analytics, Financial Modeling, Competitive Analysis
Education
Northwestern University - Kellogg School of Management 2007 — 2009
MBA, Entrepreneurship, Social Enterprise, Finance
Southern Methodist University 1997 — 2001
BBA, Finance, French, European Studies
Jackson Academy
Asurion September 2015 - Present
McKinsey & Company 2008 - 2012
Telephia 2005 - 2007
Bank of America 2001 - 2003
Skills
Strategy, Business Strategy, Management Consulting, Analytics, Financial Modeling, Competitive Analysis
Education
Northwestern University - Kellogg School of Management 2007 — 2009
MBA, Entrepreneurship, Social Enterprise, Finance
Southern Methodist University 1997 — 2001
BBA, Finance, French, European Studies
Jackson Academy
Carley Jurishica's Asurion Experience October 2013 - Present
Job Sr. Manager, Product Manager at Asurion
Industry Insurance
Experience
Asurion October 2013 - Present
Asurion January 2013 - Present
Rockwell Automation November 2010 - Present
Rockwell Automation October 2007 - October 2010
Rockwell Automation March 2004 - October 2007
Premier International July 2001 - March 2004
Skills
Product Management, Business Development, Marketing Management, Brand Management, Requirements Analysis, Technical Presentations, Long-term Customer..., Project Management, Salesforce.com, Sales, Industrial Engineering, Manufacturing Operations, Supply Chain Operations, Process Improvement, Training Delivery, Database Design, Arena Simulation..., Microsoft Office, Minitab, VBA, Access, Matlab, Beyond Compare, SQL, Manufacturing, Operations Research
Education
Northwestern University 2005 — 2008
MEM, Business and Engineering
Northwestern University 1997 — 2001
Bachelor of Science (BS), Industrial Engineering
Asurion October 2013 - Present
Asurion January 2013 - Present
Rockwell Automation November 2010 - Present
Rockwell Automation October 2007 - October 2010
Rockwell Automation March 2004 - October 2007
Premier International July 2001 - March 2004
Skills
Product Management, Business Development, Marketing Management, Brand Management, Requirements Analysis, Technical Presentations, Long-term Customer..., Project Management, Salesforce.com, Sales, Industrial Engineering, Manufacturing Operations, Supply Chain Operations, Process Improvement, Training Delivery, Database Design, Arena Simulation..., Microsoft Office, Minitab, VBA, Access, Matlab, Beyond Compare, SQL, Manufacturing, Operations Research
Education
Northwestern University 2005 — 2008
MEM, Business and Engineering
Northwestern University 1997 — 2001
Bachelor of Science (BS), Industrial Engineering
R. Bryan Ware's Asurion Experience May 2014 - Present
Job Linux Engineer, Retail
Industry Information Technology and Services
Experience
Asurion May 2014 - Present
Skills
XP, Active Directory, Oracle Application..., Firewalls, Servers, Solaris, DHCP, Red Hat Linux, Linux, Data Center, Operating Systems, Security, VPN, Shell Scripting, Troubleshooting, Microsoft SQL Server, Integration, Perl, RedHat, Databases, High Availability, Hardware, IIS, ITIL, System Deployment, CentOS, Windows XP, Windows, Network Security
Education
Red Hat Global Learning 2009 — 2009
RHCE, Linux
Computer Learning Center 1995 — 1996
None, Computer Electronic Technician
Northern Virginia Community College 1995 — 1995
none, General
Asurion May 2014 - Present
Skills
XP, Active Directory, Oracle Application..., Firewalls, Servers, Solaris, DHCP, Red Hat Linux, Linux, Data Center, Operating Systems, Security, VPN, Shell Scripting, Troubleshooting, Microsoft SQL Server, Integration, Perl, RedHat, Databases, High Availability, Hardware, IIS, ITIL, System Deployment, CentOS, Windows XP, Windows, Network Security
Education
Red Hat Global Learning 2009 — 2009
RHCE, Linux
Computer Learning Center 1995 — 1996
None, Computer Electronic Technician
Northern Virginia Community College 1995 — 1995
none, General
Donisha Richardson's Asurion Experience May 2005 - May 2006
Job Reporting Analyst at Deffenbaugh Industries
Industry Information Technology and Services
Experience
Deffenbaugh Industries February 2013 - Present
Commerce Bank November 2009 - February 2013
Service Management Group 2007 - 2009
Ciber May 2006 - April 2007
Asurion May 2005 - May 2006
NovaStar 2003 - 2005
NovaStar Financial, Inc. 2003 - 2005
Communitech 2002 - 2003
H & R Block 2001 - 2002
Skills
Business Objects, VBA, Microsoft SQL Server, AQT, Databases, Testing, Windows, Query Tool, Test Planning, T-SQL, Quality Assurance, SDLC, Visio, Oracle, SharePoint
Education
National American University 2003 — 2005
Bachelors of Science IT emph. Database Administration, Information Technology
Deffenbaugh Industries February 2013 - Present
Commerce Bank November 2009 - February 2013
Service Management Group 2007 - 2009
Ciber May 2006 - April 2007
Asurion May 2005 - May 2006
NovaStar 2003 - 2005
NovaStar Financial, Inc. 2003 - 2005
Communitech 2002 - 2003
H & R Block 2001 - 2002
Skills
Business Objects, VBA, Microsoft SQL Server, AQT, Databases, Testing, Windows, Query Tool, Test Planning, T-SQL, Quality Assurance, SDLC, Visio, Oracle, SharePoint
Education
National American University 2003 — 2005
Bachelors of Science IT emph. Database Administration, Information Technology
Laureen Kuzur's Asurion Experience September 2012 - March 2015
Job Hughey Business Law, PLLC
Industry Legal Services
Experience
Hughey Business Law, PLLC April 2015 - Present
Asurion September 2012 - March 2015
Baker & McKenzie April 2007 - July 2011
Baker Donelson September 2002 - February 2007
Skills
Securities, Corporate Law, Contract Negotiation, Legal Advice, Intellectual Property, Securities Regulation, Corporate Governance, Joint Ventures, Litigation, Commercial Litigation, Arbitration, Mergers & Acquisitions, Legal Writing, Legal Research, Trademarks, Securities Offerings, Mergers, Equities
Education
University of Tennessee College of Law 1999 — 2002
J.D., Law
Northwestern University 1995 — 1998
University School of Nashville
Hughey Business Law, PLLC April 2015 - Present
Asurion September 2012 - March 2015
Baker & McKenzie April 2007 - July 2011
Baker Donelson September 2002 - February 2007
Skills
Securities, Corporate Law, Contract Negotiation, Legal Advice, Intellectual Property, Securities Regulation, Corporate Governance, Joint Ventures, Litigation, Commercial Litigation, Arbitration, Mergers & Acquisitions, Legal Writing, Legal Research, Trademarks, Securities Offerings, Mergers, Equities
Education
University of Tennessee College of Law 1999 — 2002
J.D., Law
Northwestern University 1995 — 1998
University School of Nashville
Tom Shelley's Asurion Experience January 2015 - Present
Job Indirect Procurement HR, Legal and Financial Services at Asurion
Industry Telecommunications
Experience
Asurion January 2015 - Present
DP DHL June 2008 - December 2014
Centric Consulting May 2007 - May 2008
Accenture 2003 - 2007
Prosero 2000 - 2003
Lucent Technologies 2000 - 2002
Skills
Supply Chain Management, Strategic Sourcing, Procurement, Supply Management, Supply Chain, Business Process..., Outsourcing, Process Improvement, Operations Management, Strategy, Management, Team Building, Contract Negotiation, Cross-functional Team..., Sourcing, CRM, Human Resources, Vendor Management, Program Management, Performance Management, Continuous Improvement, ERP, Project Management, Project Planning, Purchasing, Analysis, Strategic Planning
Education
Ohio University 1997 — 2000
Health and Human Services
Dublin 1992 — 1996
Ohio University
Health and Human Services
Asurion January 2015 - Present
DP DHL June 2008 - December 2014
Centric Consulting May 2007 - May 2008
Accenture 2003 - 2007
Prosero 2000 - 2003
Lucent Technologies 2000 - 2002
Skills
Supply Chain Management, Strategic Sourcing, Procurement, Supply Management, Supply Chain, Business Process..., Outsourcing, Process Improvement, Operations Management, Strategy, Management, Team Building, Contract Negotiation, Cross-functional Team..., Sourcing, CRM, Human Resources, Vendor Management, Program Management, Performance Management, Continuous Improvement, ERP, Project Management, Project Planning, Purchasing, Analysis, Strategic Planning
Education
Ohio University 1997 — 2000
Health and Human Services
Dublin 1992 — 1996
Ohio University
Health and Human Services
Agbai Ude's Asurion Experience July 2012 - Present
Job Virtual Supervisor, Care at Asurion
Industry Telecommunications
Experience
Asurion July 2012 - Present
T-Mobile USA September 2005 - August 2012
Brink's, Inc. 1999 - 2005
Stream International (Formerly Corporate Software) 1996 - 2000
Skills
Wireless, Call Center, Troubleshooting, Telecommunications, VoIP, Operations Management, Process Management, Technical Support, Desktop Computers, Desktop Support..., Microsoft Exchange, CompTIA Network+..., CompTIA A+ Certification, Customer Service, Customer Experience, People Development, Workflow Management, PDA, Computer Hardware, System Administration, Customer Satisfaction, Help Desk Support, Customer Retention, Wireless Networking, Blackberry, BMC Remedy, Windows Server, Team Leadership, Time Management, Process Improvement, Quality Assurance, Teamwork, Networking, Program Management, Software Documentation, Management, Coaching, Team Building, Call Centers, Leadership, Training, Hardware, Vendor Management, System Deployment
Education
North Central Texas College
Associate of Science (A.S.), Occupational Therapist Assistant
University of Nigeria
Bachelor of Science (B.Sc.)
Asurion July 2012 - Present
T-Mobile USA September 2005 - August 2012
Brink's, Inc. 1999 - 2005
Stream International (Formerly Corporate Software) 1996 - 2000
Skills
Wireless, Call Center, Troubleshooting, Telecommunications, VoIP, Operations Management, Process Management, Technical Support, Desktop Computers, Desktop Support..., Microsoft Exchange, CompTIA Network+..., CompTIA A+ Certification, Customer Service, Customer Experience, People Development, Workflow Management, PDA, Computer Hardware, System Administration, Customer Satisfaction, Help Desk Support, Customer Retention, Wireless Networking, Blackberry, BMC Remedy, Windows Server, Team Leadership, Time Management, Process Improvement, Quality Assurance, Teamwork, Networking, Program Management, Software Documentation, Management, Coaching, Team Building, Call Centers, Leadership, Training, Hardware, Vendor Management, System Deployment
Education
North Central Texas College
Associate of Science (A.S.), Occupational Therapist Assistant
University of Nigeria
Bachelor of Science (B.Sc.)
Rich Wray's Asurion Experience November 2010 - February 2015
Job Senior System Administrator at Transaction Network Services
Industry Information Technology and Services
Experience
Transaction Network Services February 2015 - Present
Asurion November 2010 - February 2015
N.E.W. Customer Service Companies, Inc January 2009 - November 2010
N.E.W. Customer Service Companies, Inc May 2007 - February 2009
N.E.W. Customer Service Companies, Inc April 2005 - May 2007
CSC November 2003 - April 2005
GXS February 2003 - November 2003
Precision Response Corporation February 2001 - January 2003
Skills
Customer Satisfaction, Customer Service, Team Building, Call Center, Call Centers, Cross-functional Team..., Training, Troubleshooting, Leadership, Customer Experience, Inventory Management, Program Management, Product Management
Education
Digital Corporation 2000 — 2000
Certificate, Web Design
ICTS/NOVA 2000 — 2000
Certificate, Web Development and E-commerce
Northern Virginia Community College 1997 — 1999
Associate's degree, Computer Systems Networking and Telecommunications, GPA 3.3
Transaction Network Services February 2015 - Present
Asurion November 2010 - February 2015
N.E.W. Customer Service Companies, Inc January 2009 - November 2010
N.E.W. Customer Service Companies, Inc May 2007 - February 2009
N.E.W. Customer Service Companies, Inc April 2005 - May 2007
CSC November 2003 - April 2005
GXS February 2003 - November 2003
Precision Response Corporation February 2001 - January 2003
Skills
Customer Satisfaction, Customer Service, Team Building, Call Center, Call Centers, Cross-functional Team..., Training, Troubleshooting, Leadership, Customer Experience, Inventory Management, Program Management, Product Management
Education
Digital Corporation 2000 — 2000
Certificate, Web Design
ICTS/NOVA 2000 — 2000
Certificate, Web Development and E-commerce
Northern Virginia Community College 1997 — 1999
Associate's degree, Computer Systems Networking and Telecommunications, GPA 3.3
Rich Wray's Asurion Experience April 2010 - Present
Job PC Support/Executive Support Supervisor
Industry Information Technology and Services
Experience
Asurion April 2010 - Present
NEW Customer Service Companies, Inc. February 2009 - November 2010
N.E.W. Customer Service Companies, Inc May 2007 - February 2009
N.E.W. Customer Service Companies, Inc April 2005 - May 2007
CSC November 2003 - April 2005
GXS February 2003 - November 2003
Precision Response Corporation February 2001 - February 2003
Skills
Cross-functional Team..., Vendor Management, Call Centers, Business Analysis, Process Improvement, Technical Support, Call Center, Customer Satisfaction, SDLC, Training, Team Leadership, Customer Experience, CRM, Troubleshooting, Quality Assurance, Management
Education
Digital Corporation 2000 — 2000
Certificate, Web Design
ICTS/NOVA 2000 — 2000
Certificate, Web Development and E-commerce
Northern Virginia Community College 1997 — 1999
Associate's Degree, Computer Systems Networking and Telecommunications, GPA 3.3
Asurion April 2010 - Present
NEW Customer Service Companies, Inc. February 2009 - November 2010
N.E.W. Customer Service Companies, Inc May 2007 - February 2009
N.E.W. Customer Service Companies, Inc April 2005 - May 2007
CSC November 2003 - April 2005
GXS February 2003 - November 2003
Precision Response Corporation February 2001 - February 2003
Skills
Cross-functional Team..., Vendor Management, Call Centers, Business Analysis, Process Improvement, Technical Support, Call Center, Customer Satisfaction, SDLC, Training, Team Leadership, Customer Experience, CRM, Troubleshooting, Quality Assurance, Management
Education
Digital Corporation 2000 — 2000
Certificate, Web Design
ICTS/NOVA 2000 — 2000
Certificate, Web Development and E-commerce
Northern Virginia Community College 1997 — 1999
Associate's Degree, Computer Systems Networking and Telecommunications, GPA 3.3
Aryeh Gildiner's Asurion Experience April 2012 - April 2013
Job Sr. Quality Engineer / Automation Lead at Promethean
Industry Information Technology and Services
Experience
Promethean July 2015 - Present
SAI Global March 2014 - Present
Instawares April 2013 - January 2014
Asurion April 2012 - April 2013
Nokia October 2009 - April 2012
Nokia March 2008 - January 2010
AT&T Southeast (formerly BellSouth) 2003 - 2007
Bellsouth February 2004 - August 2004
Bellsouth September 2003 - January 2004
EarthLink October 2000 - February 2003
Skills
Test Automation, Agile Methodologies, Hardware, SQL, Test Planning, Operating Systems, C#, Scrum, Linux, Web Services, HTML, IIS, Regression Testing, XP, Windows, Testing, Software Documentation, SDLC, VPN, Red Hat Linux, Servers, Performance Testing, Manual Testing, Windows Server, Quality Assurance, Networking, Network Architecture, Routers, Wireless, Quality Center, SharePoint
Education
Oglethorpe University 1998 — 2000
The Walker School 1986 — 1998
Promethean July 2015 - Present
SAI Global March 2014 - Present
Instawares April 2013 - January 2014
Asurion April 2012 - April 2013
Nokia October 2009 - April 2012
Nokia March 2008 - January 2010
AT&T Southeast (formerly BellSouth) 2003 - 2007
Bellsouth February 2004 - August 2004
Bellsouth September 2003 - January 2004
EarthLink October 2000 - February 2003
Skills
Test Automation, Agile Methodologies, Hardware, SQL, Test Planning, Operating Systems, C#, Scrum, Linux, Web Services, HTML, IIS, Regression Testing, XP, Windows, Testing, Software Documentation, SDLC, VPN, Red Hat Linux, Servers, Performance Testing, Manual Testing, Windows Server, Quality Assurance, Networking, Network Architecture, Routers, Wireless, Quality Center, SharePoint
Education
Oglethorpe University 1998 — 2000
The Walker School 1986 — 1998
Anthony D. Hoyle, MBA's Asurion Experience March 2014 - Present
Job Senior Business Analyst
Industry Information Technology and Services
Experience
Asurion March 2014 - Present
Hogan Lovells December 2013 - February 2014
K12 December 2011 - November 2013
NRECA April 2009 - December 2011
FAA December 2008 - February 2009
USPTO August 2008 - November 2008
Welvie June 2008 - August 2008
Mantas December 2007 - February 2008
ATF April 2007 - October 2007
USDA October 2006 - February 2007
Skills
Requirements Analysis, Business Analysis, Requirements Gathering, Systems Analysis, Business Requirements, Requirements Management, Requirement..., Software Requirements, Functional Requirements, System Requirements, Financial Analysis, Data Analysis, Quality Assurance, Testing, SDLC, Analysis, Software Development, Business Process, Business Process..., Program Management, Agile Methodologies, Consulting
Education
Oral Roberts University 1994 — 1998
MBA, Business Administration, Finance, Information Systems
Oral Roberts University 1985 — 1990
Bachelor's degree, Accounting and Computer Science
Science High School 1981 — 1985
High School Diploma, Science and Mathematics
Asurion March 2014 - Present
Hogan Lovells December 2013 - February 2014
K12 December 2011 - November 2013
NRECA April 2009 - December 2011
FAA December 2008 - February 2009
USPTO August 2008 - November 2008
Welvie June 2008 - August 2008
Mantas December 2007 - February 2008
ATF April 2007 - October 2007
USDA October 2006 - February 2007
Skills
Requirements Analysis, Business Analysis, Requirements Gathering, Systems Analysis, Business Requirements, Requirements Management, Requirement..., Software Requirements, Functional Requirements, System Requirements, Financial Analysis, Data Analysis, Quality Assurance, Testing, SDLC, Analysis, Software Development, Business Process, Business Process..., Program Management, Agile Methodologies, Consulting
Education
Oral Roberts University 1994 — 1998
MBA, Business Administration, Finance, Information Systems
Oral Roberts University 1985 — 1990
Bachelor's degree, Accounting and Computer Science
Science High School 1981 — 1985
High School Diploma, Science and Mathematics
Paula Dumm's Asurion Experience November 2003 - February 2014
Job Area Sales Manager at MasterBrand Cabinets, Inc.
Industry Consumer Services
Experience
MasterBrand Cabinets, Inc. February 2015 - Present
HYLA Mobile - Extending the Life Cycle of Mobile Devices February 2014 - February 2015
Asurion November 2003 - February 2014
Skills
Account Management, Sales, Direct Sales, Sales Operations, Sales Management, Solution Selling, B2B, Cold Calling, Customer Retention, Customer Service, Customer Satisfaction, Training, Telecommunications, Management, Wireless, Salesforce.com, Customer Experience, Sales Process
Education
Ohio University 1987 — 1991
MasterBrand Cabinets, Inc. February 2015 - Present
HYLA Mobile - Extending the Life Cycle of Mobile Devices February 2014 - February 2015
Asurion November 2003 - February 2014
Skills
Account Management, Sales, Direct Sales, Sales Operations, Sales Management, Solution Selling, B2B, Cold Calling, Customer Retention, Customer Service, Customer Satisfaction, Training, Telecommunications, Management, Wireless, Salesforce.com, Customer Experience, Sales Process
Education
Ohio University 1987 — 1991
Gulluru, Dheeraj's Asurion Experience August 2006 - February 2012
Job
Industry Information Technology and Services
Experience
CareFirst BlueCross BlueShield July 2013 - Present
WellPoint March 2013 - June 2013
De Lage Landen February 2013 - March 2013
Hewlett-Packard September 2012 - January 2013
Union Pacific Railroad April 2012 - August 2012
Asurion August 2006 - February 2012
Skills
Requirements Analysis, Business Analysis, Software Project..., Microsoft SQL Server, Enterprise Architecture, SOA, Software Development, Integration, Business Intelligence, XML, Data Warehousing, Datastage, Quality Stage, Sagent, Scrum, Perl, C#, Agile Methodologies, QlikView, Talend, Siebel, Microsoft Dynamics, Microsoft Dynamics ERP, MS Axapta, SDLC, SSIS, PL/SQL, Web Services
Education
Oklahoma State University 2003 — 2006
MS, Computer Science
JNTU, Hyd 1998 — 2002
Bachelor of Technology (B.Tech.), Computer Science
CareFirst BlueCross BlueShield July 2013 - Present
WellPoint March 2013 - June 2013
De Lage Landen February 2013 - March 2013
Hewlett-Packard September 2012 - January 2013
Union Pacific Railroad April 2012 - August 2012
Asurion August 2006 - February 2012
Skills
Requirements Analysis, Business Analysis, Software Project..., Microsoft SQL Server, Enterprise Architecture, SOA, Software Development, Integration, Business Intelligence, XML, Data Warehousing, Datastage, Quality Stage, Sagent, Scrum, Perl, C#, Agile Methodologies, QlikView, Talend, Siebel, Microsoft Dynamics, Microsoft Dynamics ERP, MS Axapta, SDLC, SSIS, PL/SQL, Web Services
Education
Oklahoma State University 2003 — 2006
MS, Computer Science
JNTU, Hyd 1998 — 2002
Bachelor of Technology (B.Tech.), Computer Science
Alison Brazil's Asurion Experience January 2004 - September 2007
Job Account Director at ROI Solutions
Industry Marketing and Advertising
Experience
ROI Solutions August 2011 - Present
Gryphon Networks July 2008 - December 2010
N.E.W. Wireless and Insurance Services, LLC September 2007 - April 2010
Asurion January 2004 - September 2007
Share Group June 2001 - June 2003
Skills
Cross-functional Team..., Project Management, SaaS, Enterprise Software, Program Management, Product Management, Marketing, E-commerce, Security, Management, Risk Management, Business Analysis, Product Development, Process Improvement, Analysis
Education
University of Massachusetts Boston 1996 — 2000
Bachelor of Arts (B.A.), Political Science and Government
Northeastern University
Bachelor of Arts (B.A.), Political Science and Government
ROI Solutions August 2011 - Present
Gryphon Networks July 2008 - December 2010
N.E.W. Wireless and Insurance Services, LLC September 2007 - April 2010
Asurion January 2004 - September 2007
Share Group June 2001 - June 2003
Skills
Cross-functional Team..., Project Management, SaaS, Enterprise Software, Program Management, Product Management, Marketing, E-commerce, Security, Management, Risk Management, Business Analysis, Product Development, Process Improvement, Analysis
Education
University of Massachusetts Boston 1996 — 2000
Bachelor of Arts (B.A.), Political Science and Government
Northeastern University
Bachelor of Arts (B.A.), Political Science and Government
June Roach's Asurion Experience August 2002 - October 2008
Job Sr. Manager HR & Administrative Services
Industry Human Resources
Experience
Sweet Adelines International May 2012 - Present
Community Care College/ Oklahoma Technical College January 2011 - February 2012
Asurion August 2002 - October 2008
CenterPoint Energy October 2000 - May 2002
Primary Services June 1999 - September 2000
Skills
Employee Relations, Organizational..., Management, Employee Benefits, Recruiting, Human Resources, Performance Management, Benefits Administration, Leadership Development, Training, Personnel Management, Deferred Compensation
Education
Oklahoma State University 1996 — 1999
M.S., Human Resource Development
Texas Christian University
Bachelor's degree, Communications
Sweet Adelines International May 2012 - Present
Community Care College/ Oklahoma Technical College January 2011 - February 2012
Asurion August 2002 - October 2008
CenterPoint Energy October 2000 - May 2002
Primary Services June 1999 - September 2000
Skills
Employee Relations, Organizational..., Management, Employee Benefits, Recruiting, Human Resources, Performance Management, Benefits Administration, Leadership Development, Training, Personnel Management, Deferred Compensation
Education
Oklahoma State University 1996 — 1999
M.S., Human Resource Development
Texas Christian University
Bachelor's degree, Communications
Jason Jongeling's Asurion Experience November 2012 - Present
Job ESC Analyst at Asurion
Industry Logistics and Supply Chain
Experience
Asurion November 2012 - Present
N.E.W. Customer Service Companies, Inc January 2010 - November 2012
Skills
Call Centers, Customer Service, Customer Satisfaction, Process Improvement, Operations Management, Team Building, Vendor Management, Management, Cross-functional Team..., Team Leadership, Project Management, Leadership, Training, Program Management, Customer Experience, Strategic Planning, Sales, Business Analysis, Troubleshooting, Microsoft Office, Call Center, Analysis
Education
Northwest Florida State College 2014 — 2016
Computer and Information Sciences and Support Services
Asurion November 2012 - Present
N.E.W. Customer Service Companies, Inc January 2010 - November 2012
Skills
Call Centers, Customer Service, Customer Satisfaction, Process Improvement, Operations Management, Team Building, Vendor Management, Management, Cross-functional Team..., Team Leadership, Project Management, Leadership, Training, Program Management, Customer Experience, Strategic Planning, Sales, Business Analysis, Troubleshooting, Microsoft Office, Call Center, Analysis
Education
Northwest Florida State College 2014 — 2016
Computer and Information Sciences and Support Services
Angeline Loh's Asurion Experience May 2007 - November 2014
Job Senior Revenue Accountant at Asurion
Industry Accounting
Experience
Asurion May 2007 - November 2014
DMC Corportion Inc. January 2004 - May 2007
Ashland Chemicals Specialties January 2003 - January 2004
Skills
Budgets, Business Analysis, Business Process..., Customer Service, Data Analysis, Financial Reporting, Management, Process Improvement, Strategic Planning, Project Management, Auditing
Education
Rutgers, The State University of New Jersey-Newark 2005 — 2006
MA, Economics, 3.5
The University of Texas at Austin 1997 — 1999
MA, Foreign Language Education, 3.9
National Taiwan Normal University 1991 — 1995
Bachelor, English
Asurion May 2007 - November 2014
DMC Corportion Inc. January 2004 - May 2007
Ashland Chemicals Specialties January 2003 - January 2004
Skills
Budgets, Business Analysis, Business Process..., Customer Service, Data Analysis, Financial Reporting, Management, Process Improvement, Strategic Planning, Project Management, Auditing
Education
Rutgers, The State University of New Jersey-Newark 2005 — 2006
MA, Economics, 3.5
The University of Texas at Austin 1997 — 1999
MA, Foreign Language Education, 3.9
National Taiwan Normal University 1991 — 1995
Bachelor, English
Cindy Pollock's Asurion Experience ConsultantAmerican Teleconferencing Services1994 - 2002
Job Curriculum Developer at Asurion
Industry Insurance
Experience
Asurion ConsultantAmerican Teleconferencing Services1994 - 2002
Education
Oklahoma State University 1990 — 1992
Journalism, English/Advertising
Asurion ConsultantAmerican Teleconferencing Services1994 - 2002
Education
Oklahoma State University 1990 — 1992
Journalism, English/Advertising
Taylor Mahanna's Asurion Experience June 2015 - Present
Job Organizational Development and Talent Management Cordinator at Asurion
Industry Human Resources
Experience
Asurion June 2015 - Present
Case Western Reserve University July 2014 - Present
Case Western Reserve University July 2012 - June 2014
Northeastern University August 2010 - May 2012
Northeastern University September 2011 - April 2012
Drexel University May 2011 - August 2011
Barrington Media Group June 2009 - June 2010
Skills
Student Development, Fraternity/Sorority..., Student Leadership, Facilitation, Orientation Programs, Student Conduct, Microsoft Office, Student Affairs, Higher Education, Conflict Resolution, Admissions, Career Development, Resume Writing, Program Development, Leadership, Public Speaking, PowerPoint, Nonprofits
Education
Northeastern University 2010 — 2012
Master of Science, College Student Development and Counseling
Saint Joseph's University - Erivan K. Haub School of Business 2005 — 2009
Bachelor of Science, Finance
Weatherhead School of Management at Case Western Reserve University
Master of Business Administration (MBA)
High School
High School
Asurion June 2015 - Present
Case Western Reserve University July 2014 - Present
Case Western Reserve University July 2012 - June 2014
Northeastern University August 2010 - May 2012
Northeastern University September 2011 - April 2012
Drexel University May 2011 - August 2011
Barrington Media Group June 2009 - June 2010
Skills
Student Development, Fraternity/Sorority..., Student Leadership, Facilitation, Orientation Programs, Student Conduct, Microsoft Office, Student Affairs, Higher Education, Conflict Resolution, Admissions, Career Development, Resume Writing, Program Development, Leadership, Public Speaking, PowerPoint, Nonprofits
Education
Northeastern University 2010 — 2012
Master of Science, College Student Development and Counseling
Saint Joseph's University - Erivan K. Haub School of Business 2005 — 2009
Bachelor of Science, Finance
Weatherhead School of Management at Case Western Reserve University
Master of Business Administration (MBA)
High School
High School
shama chohan's Asurion Experience October 2010 - November 2014
Job Accountant at IBA Molecular
Industry Information Technology and Services
Experience
IBA Molecular February 2015 - Present
Asurion October 2010 - November 2014
Terremark Data Vaulting January 2009 - October 2010
Diagnostica Stago March 2008 - November 2008
avis budget 2007 - 2008
Skills
General Ledger, Finance, Auditing, Accounting, Microsoft Excel, Account Reconciliation
Education
New Jersey City University 2000 — 2004
B.S., Accounting
IBA Molecular February 2015 - Present
Asurion October 2010 - November 2014
Terremark Data Vaulting January 2009 - October 2010
Diagnostica Stago March 2008 - November 2008
avis budget 2007 - 2008
Skills
General Ledger, Finance, Auditing, Accounting, Microsoft Excel, Account Reconciliation
Education
New Jersey City University 2000 — 2004
B.S., Accounting
Jason Drew's Asurion Experience November 2010 - Present
Job Infrastructure Engineer II at Asurion
Industry Information Technology and Services
Experience
Asurion November 2010 - Present
Delek US Holdings April 2009 - March 2010
Cummins Business Services September 2005 - February 2009
Electric Supply February 2003 - August 2005
The Credit Store, Inc February 2002 - February 2003
Skills
Accounts Payable, Accounting, General Ledger, Account Reconciliation, Journal Entries, Accounts Receivable, Microsoft Excel, Financial Statements, Finance
Education
National American University 2001 — 2005
Bachelor of Science, Accounting
Asurion November 2010 - Present
Delek US Holdings April 2009 - March 2010
Cummins Business Services September 2005 - February 2009
Electric Supply February 2003 - August 2005
The Credit Store, Inc February 2002 - February 2003
Skills
Accounts Payable, Accounting, General Ledger, Account Reconciliation, Journal Entries, Accounts Receivable, Microsoft Excel, Financial Statements, Finance
Education
National American University 2001 — 2005
Bachelor of Science, Accounting
Kristen (Chamberlain) Weeks's Asurion Experience May 2014 - Present
Job Manager of State & Local Tax at Asurion
Industry Accounting
Experience
Asurion May 2014 - Present
Education
North Carolina State University 2006 — 2007
Master of Accounting
The University of Kansas 2000 — 2003
Bachelor of Science
Asurion May 2014 - Present
Education
North Carolina State University 2006 — 2007
Master of Accounting
The University of Kansas 2000 — 2003
Bachelor of Science
Amanda DuVall's Asurion Experience November 2009 - Present
Job Customer Care Representative
Industry Consumer Services
Experience
Asurion November 2009 - Present
Cole Haan April 2008 - January 2009
First Bank November 2006 - August 2007
Walmart April 2003 - November 2006
KB Toys June 2003 - June 2004
Skills
Customer Retention, Sales, Customer Service, Customer Satisfaction, Call Centers, Team Building, Customer Experience, Time Management, Outlook
Education
Northwest Florida State College 2008 — 2011
Associate of Arts and Sciences (A.A.S.), Medical Office Management/Administration, 3.93
Asurion November 2009 - Present
Cole Haan April 2008 - January 2009
First Bank November 2006 - August 2007
Walmart April 2003 - November 2006
KB Toys June 2003 - June 2004
Skills
Customer Retention, Sales, Customer Service, Customer Satisfaction, Call Centers, Team Building, Customer Experience, Time Management, Outlook
Education
Northwest Florida State College 2008 — 2011
Associate of Arts and Sciences (A.A.S.), Medical Office Management/Administration, 3.93
Joe Asher's Asurion Experience 2001 - 2002
Job Software Architect at P&S Associates, Inc.
Industry Information Technology and Services
Experience
P & S Associates, Inc. September 1992 - Present
Asurion 2001 - 2002
ESX, Inc. 1999 - 2001
Skills
.NET, Microsoft SQL Server, WCF, WPF, WinForms, LINQ, ADO.NET, Silverlight, .NET Remoting, ASP.NET MVC, NUnit, ASP.NET
Education
Oklahoma State University 1994 — 1996
Mechanical Engineering
P & S Associates, Inc. September 1992 - Present
Asurion 2001 - 2002
ESX, Inc. 1999 - 2001
Skills
.NET, Microsoft SQL Server, WCF, WPF, WinForms, LINQ, ADO.NET, Silverlight, .NET Remoting, ASP.NET MVC, NUnit, ASP.NET
Education
Oklahoma State University 1994 — 1996
Mechanical Engineering
Sharonda Taylor's Asurion Experience September 2013 - December 2014
Job Member Service Rep Tier 1 at Cognosante
Industry Information Services
Experience
Cognosante 2014 - Present
Asurion September 2013 - December 2014
Asurion September 2009 - September 2013
Asurion October 2005 - September 2009
Celestica December 1998 - September 2001
Skills
Quality Control, Quality Auditing, Quality Assurance, Testing, Process Improvement, Quality Center, Quality Management, Lean Manufacturing, Management, Training, Team Building, Team Leadership, ISO, Project Management
Education
National College of Business and Technology-Nashville 2010 — 2012
Associate of Science (A.S.), Information Systems Engineering
Cognosante 2014 - Present
Asurion September 2013 - December 2014
Asurion September 2009 - September 2013
Asurion October 2005 - September 2009
Celestica December 1998 - September 2001
Skills
Quality Control, Quality Auditing, Quality Assurance, Testing, Process Improvement, Quality Center, Quality Management, Lean Manufacturing, Management, Training, Team Building, Team Leadership, ISO, Project Management
Education
National College of Business and Technology-Nashville 2010 — 2012
Associate of Science (A.S.), Information Systems Engineering
Rich Machalinski's Asurion Experience 2010 - Present
Job Director, Underwriting at NEW Asurion Corporation
Industry Insurance
Experience
NEW Asurion Corporation December 2010 - Present
Asurion 2010 - Present
Consulting and Advisement January 2010 - February 2011
Aon January 2006 - August 2009
Virginia Surety Company, Inc. January 2005 - December 2006
Virginia Surety Company/Aon Warranty Group 1979 - 2006
Virgina Surety Company 1979 - 2006
Ryan Insurance Group January 1999 - December 2005
Aon Warranty Group 1990 - 2005
Virginia Surety Company, Inc. July 1979 - December 1999
Education
Northern Illinois University 1973 — 1977
BS, Geography, Economics
NEW Asurion Corporation December 2010 - Present
Asurion 2010 - Present
Consulting and Advisement January 2010 - February 2011
Aon January 2006 - August 2009
Virginia Surety Company, Inc. January 2005 - December 2006
Virginia Surety Company/Aon Warranty Group 1979 - 2006
Virgina Surety Company 1979 - 2006
Ryan Insurance Group January 1999 - December 2005
Aon Warranty Group 1990 - 2005
Virginia Surety Company, Inc. July 1979 - December 1999
Education
Northern Illinois University 1973 — 1977
BS, Geography, Economics
Jeannette Rojas's Asurion Experience August 2002 - April 2015
Job Administrative Assistant at Asurion
Industry Insurance
Experience
Asurion August 2002 - April 2015
Meadowlands Employment January 1999 - July 2002
Skills
Customer Service, Microsoft Office, Access, Microsoft Word, Office Management, Administrative..., Microsoft Excel, Data Entry, Visio, PowerPoint, Telephone Skills, Customer Satisfaction, Process Improvement, Project Management, Operations Management, Administrative..., Team Building, Spreadsheets, ADP E-Time, Kronos Timekeeping, Expense Reports, Concur, Cross Functional Team..., HR Policies, Corporate Events, Event Planning, Travel Arrangements
Education
Memorial High School 1991 — 1995
New Jersey City University
Asurion August 2002 - April 2015
Meadowlands Employment January 1999 - July 2002
Skills
Customer Service, Microsoft Office, Access, Microsoft Word, Office Management, Administrative..., Microsoft Excel, Data Entry, Visio, PowerPoint, Telephone Skills, Customer Satisfaction, Process Improvement, Project Management, Operations Management, Administrative..., Team Building, Spreadsheets, ADP E-Time, Kronos Timekeeping, Expense Reports, Concur, Cross Functional Team..., HR Policies, Corporate Events, Event Planning, Travel Arrangements
Education
Memorial High School 1991 — 1995
New Jersey City University
Jeffrey Cary's Asurion Experience March 2012 - March 2014
Job Agile Transformation Consultant at Cox Communications
Industry Computer Software
Experience
Cox Communications June 2015 - Present
Ernst and Young May 2014 - November 2014
Asurion March 2012 - March 2014
US Bank/Elavon July 2011 - March 2012
ING Financial February 2010 - July 2011
ING Financial April 2009 - February 2010
Fujitsu Consulting 2006 - 2009
ExerGen Biosciences August 2001 - November 2005
PricewaterhouseCoopers 1997 - 2001
Deloitte & Touche CIS 1995 - 1997
Skills
Program Management, Strategic Planning, Change Management, Business Analysis, Organizational..., Public Speaking, Team Building, Project Management, Integration, Networking, Management, Vendor Management, Business Development, Start-ups, Agile Methodologies, Consulting, IT Strategy, SaaS, Leadership
Education
Restoration Theological Seminary 2009 — 2011
Th.M., Theology
New York Institute of Technology-Old Westbury
BS Program, Telecommunications Management
Savannah College of Art and Design
Cox Communications June 2015 - Present
Ernst and Young May 2014 - November 2014
Asurion March 2012 - March 2014
US Bank/Elavon July 2011 - March 2012
ING Financial February 2010 - July 2011
ING Financial April 2009 - February 2010
Fujitsu Consulting 2006 - 2009
ExerGen Biosciences August 2001 - November 2005
PricewaterhouseCoopers 1997 - 2001
Deloitte & Touche CIS 1995 - 1997
Skills
Program Management, Strategic Planning, Change Management, Business Analysis, Organizational..., Public Speaking, Team Building, Project Management, Integration, Networking, Management, Vendor Management, Business Development, Start-ups, Agile Methodologies, Consulting, IT Strategy, SaaS, Leadership
Education
Restoration Theological Seminary 2009 — 2011
Th.M., Theology
New York Institute of Technology-Old Westbury
BS Program, Telecommunications Management
Savannah College of Art and Design
Tamara Chen's Asurion Experience May 2012 - Present
Job Senior Product Manager Analytics and Insights at Asurion
Industry Insurance
Experience
Asurion May 2012 - Present
New Directions Behavioral Health October 2009 - May 2012
Asurion February 2007 - October 2009
AIG American General September 2006 - February 2007
Vesta Insurance Group December 2004 - August 2006
Skills
Data Analysis, Analysis, Analytics, Process Improvement, Access, Software Documentation, Microsoft SQL Server, Leadership, Data Warehousing, Project Management, Management, Data Modeling, Strategy, Data Mining
Education
University of Alabama at Birmingham 2001 — 2004
MS, Applied Mathematics
Oakwood College 1996 — 2001
BA, Mathematics, Minor - Biology
Asurion May 2012 - Present
New Directions Behavioral Health October 2009 - May 2012
Asurion February 2007 - October 2009
AIG American General September 2006 - February 2007
Vesta Insurance Group December 2004 - August 2006
Skills
Data Analysis, Analysis, Analytics, Process Improvement, Access, Software Documentation, Microsoft SQL Server, Leadership, Data Warehousing, Project Management, Management, Data Modeling, Strategy, Data Mining
Education
University of Alabama at Birmingham 2001 — 2004
MS, Applied Mathematics
Oakwood College 1996 — 2001
BA, Mathematics, Minor - Biology
Clint Kendrick's Asurion Experience September 2010 - November 2011
Job Maintenance Planner at JESCO, Inc
Industry Automotive
Experience
JESCO, Inc March 2015 - Present
JESCO, Inc December 2014 - March 2015
Toyota Motor Corporation June 2014 - December 2014
Miltec, A Ducommun Company November 2011 - January 2013
Asurion September 2010 - November 2011
plumrose usa inc. January 2007 - September 2010
Skills
Management, Sales, Microsoft Office, Microsoft Excel, Strategic Planning, Leadership, Microsoft Word, Negotiation, Budgets, Marketing, AutoCAD, SAP, JavaScript, jQuery, Matlab, Weather, Computer Maintenance, Root Cause Analysis, 5 Why, 5S, Problem Solving, Project Management, Process Improvement, Six Sigma, Software Documentation, Engineering, Lean Manufacturing, Customer Service, Continuous Improvement, Troubleshooting, Manufacturing
Education
University of Mississippi 2005 — 2007
Mechanical Engineering
Northeast Mississippi Community College 2001 — 2005
Associate's Degree, Engineering
JESCO, Inc March 2015 - Present
JESCO, Inc December 2014 - March 2015
Toyota Motor Corporation June 2014 - December 2014
Miltec, A Ducommun Company November 2011 - January 2013
Asurion September 2010 - November 2011
plumrose usa inc. January 2007 - September 2010
Skills
Management, Sales, Microsoft Office, Microsoft Excel, Strategic Planning, Leadership, Microsoft Word, Negotiation, Budgets, Marketing, AutoCAD, SAP, JavaScript, jQuery, Matlab, Weather, Computer Maintenance, Root Cause Analysis, 5 Why, 5S, Problem Solving, Project Management, Process Improvement, Six Sigma, Software Documentation, Engineering, Lean Manufacturing, Customer Service, Continuous Improvement, Troubleshooting, Manufacturing
Education
University of Mississippi 2005 — 2007
Mechanical Engineering
Northeast Mississippi Community College 2001 — 2005
Associate's Degree, Engineering
Ford Tammy's Asurion Experience 2002 - 2014
Job Assistant Human Resources Manager at N.E.W. Customer Service Companies, Inc
Industry Consumer Services
Experience
N.E.W. Customer Service Companies, Inc AHRBCAsurion2002 - 2014
Asurion 2002 - 2014
Skills
Employee Relations, Human Resources, Performance Management, HRIS, Recruiting, Deferred Compensation, Benefits Administration, Onboarding, Taleo, Technical Recruiting, Employee Training, Sourcing, Organizational..., Personnel Management, Payroll, Benefits Negotiation, Internet Recruiting, College Recruiting, Resume Writing, Screening, Coaching, Organizational Design, Talent Acquisition, Applicant Tracking..., Leadership Development, Hiring, Temporary Placement, Training, Talent Management, Succession Planning, Organizational..., Screening Resumes
Education
Northwest Florida State College 2000 — 2002
Associate's degree, Network and System Administration/Administrator
N.E.W. Customer Service Companies, Inc AHRBCAsurion2002 - 2014
Asurion 2002 - 2014
Skills
Employee Relations, Human Resources, Performance Management, HRIS, Recruiting, Deferred Compensation, Benefits Administration, Onboarding, Taleo, Technical Recruiting, Employee Training, Sourcing, Organizational..., Personnel Management, Payroll, Benefits Negotiation, Internet Recruiting, College Recruiting, Resume Writing, Screening, Coaching, Organizational Design, Talent Acquisition, Applicant Tracking..., Leadership Development, Hiring, Temporary Placement, Training, Talent Management, Succession Planning, Organizational..., Screening Resumes
Education
Northwest Florida State College 2000 — 2002
Associate's degree, Network and System Administration/Administrator
Michelle McGriff's Asurion Experience July 2011 - Present
Job Quality Specialist at Asurion
Industry Electrical/Electronic Manufacturing
Experience
ASURION July 2011 - Present
Asurion April 2005 - July 2011
Asurion November 2004 - April 2005
Toshiba June 2000 - October 2004
Skills
Public Speaking, Nonprofits, Community Outreach, Social Services, Event Planning, Research, Mental Health, Teaching, Fundraising, Program Development, Case Managment, Social Media, Strategic Planning, Psychotherapy, Crisis Intervention, Coaching, Adolescents, Volunteer Management, Team Building, Psychology, Training, Supervisory Skills
Education
Nashville State Community College 1998 — 2000
Mechanical Engineer, Electronics and AutoCad, B
ASURION July 2011 - Present
Asurion April 2005 - July 2011
Asurion November 2004 - April 2005
Toshiba June 2000 - October 2004
Skills
Public Speaking, Nonprofits, Community Outreach, Social Services, Event Planning, Research, Mental Health, Teaching, Fundraising, Program Development, Case Managment, Social Media, Strategic Planning, Psychotherapy, Crisis Intervention, Coaching, Adolescents, Volunteer Management, Team Building, Psychology, Training, Supervisory Skills
Education
Nashville State Community College 1998 — 2000
Mechanical Engineer, Electronics and AutoCad, B
Gregory Sturtz's Asurion Experience July 2014 - Present
Job Experienced and detail focused researcher, writer, corporate trainer, customer service and media professional.
Industry Research
Experience
Asurion July 2014 - Present
Catbrain Film Factory January 2006 - September 2014
Wireless Associates February 2014 - July 2014
Patriot Management Group December 2013 - January 2014
Safeway September 2013 - December 2013
Rural/Metro Corporation October 2012 - August 2013
Verizon Wireless October 2006 - May 2012
Verizon Wireless January 2008 - April 2008
Target May 2003 - October 2006
Pima County Libary June 2005 - November 2005
Skills
Training & Development, Trainers, Staff Development, Customer Service, Writing, Research, Public Speaking, Troubleshooting, Management, Interviews, Television, Film Production, Training, Screenwriting, Video Production, Editing, Time Management, Entertainment, Sales
Education
Strayer University 2010 — 2011
Business, Management, Marketing, and Related Support Services, 3.5
University of Arizona 2004 — 2005
No degree, School of Library Sciences
Northern Arizona University 1993 — 1998
Bachelor of Science, History
Asurion July 2014 - Present
Catbrain Film Factory January 2006 - September 2014
Wireless Associates February 2014 - July 2014
Patriot Management Group December 2013 - January 2014
Safeway September 2013 - December 2013
Rural/Metro Corporation October 2012 - August 2013
Verizon Wireless October 2006 - May 2012
Verizon Wireless January 2008 - April 2008
Target May 2003 - October 2006
Pima County Libary June 2005 - November 2005
Skills
Training & Development, Trainers, Staff Development, Customer Service, Writing, Research, Public Speaking, Troubleshooting, Management, Interviews, Television, Film Production, Training, Screenwriting, Video Production, Editing, Time Management, Entertainment, Sales
Education
Strayer University 2010 — 2011
Business, Management, Marketing, and Related Support Services, 3.5
University of Arizona 2004 — 2005
No degree, School of Library Sciences
Northern Arizona University 1993 — 1998
Bachelor of Science, History
Kevin Van Name's Asurion Experience November 2014 - August 2015
Job Technical Desk Support /Sales/Customer Service
Industry Consumer Services
Experience
Nexicore Services August 2011 - Present
Asurion November 2014 - August 2015
Sitel November 2013 - October 2014
Independent Consultant (self employed) July 2010 - October 2013
Hi Line Communication August 2008 - September 2011
Skills
Pricing, Process Scheduler, Insurance, Solution Selling
Education
Northern Virginia Community College 1987 — 1989
Nexicore Services August 2011 - Present
Asurion November 2014 - August 2015
Sitel November 2013 - October 2014
Independent Consultant (self employed) July 2010 - October 2013
Hi Line Communication August 2008 - September 2011
Skills
Pricing, Process Scheduler, Insurance, Solution Selling
Education
Northern Virginia Community College 1987 — 1989
Vanessa Porras's Asurion Experience March 2009 - August 2010
Job csr at KelseySeybold Clinic
Industry Medical Practice
Experience
Kelsey-Seybold Clinic CSRACS XEROX CompanyJanuary 2011 - January 2012
Asurion March 2009 - August 2010
Education
Langam creek high school
diploma
Odessa College
certificate nursing aid
Kelsey-Seybold Clinic CSRACS XEROX CompanyJanuary 2011 - January 2012
Asurion March 2009 - August 2010
Education
Langam creek high school
diploma
Odessa College
certificate nursing aid
Corey Drane's Asurion Experience August 2014 - Present
Job Premiere Service Technician at Asurion
Industry Consumer Electronics
Experience
Asurion August 2014 - Present
Varangon Academy June 2011 - Present
Lakeside Behavior May 2010 - June 2011
Rural/Metro Corporation 2009 - July 2010
Skills
Customer Service, Cpr Certified, Hazmat Response, Hazmat Operations, Hazmat training, Fire Safety, EMT, Typing, Computers, Firearms, Retail Sales, Logistics, Supervisory Experience, Behavioral Health, Loss Prevention
Education
Northwest Mississippi Community College 2008 — 2009
Technical, Emergency Care Attendant (EMT Ambulance)
Southwest Tennessee Community College 2002 — 2005
Fire Science/Fire-fighting
Asurion August 2014 - Present
Varangon Academy June 2011 - Present
Lakeside Behavior May 2010 - June 2011
Rural/Metro Corporation 2009 - July 2010
Skills
Customer Service, Cpr Certified, Hazmat Response, Hazmat Operations, Hazmat training, Fire Safety, EMT, Typing, Computers, Firearms, Retail Sales, Logistics, Supervisory Experience, Behavioral Health, Loss Prevention
Education
Northwest Mississippi Community College 2008 — 2009
Technical, Emergency Care Attendant (EMT Ambulance)
Southwest Tennessee Community College 2002 — 2005
Fire Science/Fire-fighting
Allan Howard's Asurion Experience April 2012 - Present
Job Principal Software Engineer at Asurion
Industry Wireless
Experience
Asurion April 2012 - Present
NCC Media January 2008 - April 2012
NCC Media July 2002 - January 2008
Skills
.NET, Microsoft SQL Server, Visual Studio, XML, JavaScript, WCF, C#, HTML, SDLC, Agile Methodologies, SQL, Java, SOA, Web Services, Web Development, C# 4.0, CSS3, ASP.NET MVC, Software Architectural..., Software Development, CSS
Education
Polytechnic University 1996 — 2000
Bachelor of Science (BS), Computer Science
Asurion April 2012 - Present
NCC Media January 2008 - April 2012
NCC Media July 2002 - January 2008
Skills
.NET, Microsoft SQL Server, Visual Studio, XML, JavaScript, WCF, C#, HTML, SDLC, Agile Methodologies, SQL, Java, SOA, Web Services, Web Development, C# 4.0, CSS3, ASP.NET MVC, Software Architectural..., Software Development, CSS
Education
Polytechnic University 1996 — 2000
Bachelor of Science (BS), Computer Science
terry miles jr.'s Asurion Experience August 2014 - Present
Job Graduated from Northwest Florida State College
Industry Writing and Editing
Experience
Asurion August 2014 - Present
Walgreens April 2010 - August 2014
Skills
PowerPoint, Customer Service, English, Windows, Research, Public Speaking, Microsoft Excel, Basic Accounting, Creative Writing, Selling, Up-selling, Idea Generation, Conflict Resolution, Microsoft Word, Time Management, Teamwork, Strategic Planning, Inventory Management, Retail, Event Planning, Data Entry, Project Management, Communication, Problem Solving, Facebook
Education
Southern New Hampshire University 2013 — 2016
Master's degree, Creative writing
Northwest Florida State College 2010 — 2012
Bachelor of Applied Science (BASc), Project Management
Northwest Florida State College 2007 — 2010
Associate of the Arts, General A.A.
Asurion August 2014 - Present
Walgreens April 2010 - August 2014
Skills
PowerPoint, Customer Service, English, Windows, Research, Public Speaking, Microsoft Excel, Basic Accounting, Creative Writing, Selling, Up-selling, Idea Generation, Conflict Resolution, Microsoft Word, Time Management, Teamwork, Strategic Planning, Inventory Management, Retail, Event Planning, Data Entry, Project Management, Communication, Problem Solving, Facebook
Education
Southern New Hampshire University 2013 — 2016
Master's degree, Creative writing
Northwest Florida State College 2010 — 2012
Bachelor of Applied Science (BASc), Project Management
Northwest Florida State College 2007 — 2010
Associate of the Arts, General A.A.
Cora Martin's Asurion Experience 2012 - 2013
Job Business Analyst at Strayer University
Industry Information Technology and Services
Experience
Strayer University 2014 - Present
Artech Information Systems 2014 - 2014
Asurion 2012 - 2013
Nitram Financial Group 2011 - 2012
Freddie Mac 2005 - 2011
Freddie Mac 2003 - 2005
Freddie Mac 1997 - 2003
Freddie Mac 1997 - 1997
Freddie Mac 1992 - 1997
Tidewater Consultants 1989 - 1992
Education
Norfolk State University
Bachelor of Science (B.S.), Mathematics
Strayer University 2014 - Present
Artech Information Systems 2014 - 2014
Asurion 2012 - 2013
Nitram Financial Group 2011 - 2012
Freddie Mac 2005 - 2011
Freddie Mac 2003 - 2005
Freddie Mac 1997 - 2003
Freddie Mac 1997 - 1997
Freddie Mac 1992 - 1997
Tidewater Consultants 1989 - 1992
Education
Norfolk State University
Bachelor of Science (B.S.), Mathematics
Marjorie Grant's Asurion Experience April 2008 - January 2009
Job Consumer Services Professional
Industry Consumer Services
Experience
Thyme to Dine Catering TelesurveyorCollegiate Sports Of AmericaOctober 2006 - Present
House Of God 2011 - 2012
House Of God 2011 - 2012
Asurion April 2008 - January 2009
Education
Nashville State Community College 2004 — 2006
Bachelor Of Arts, Psychology/Culinary Arts
Thyme to Dine Catering TelesurveyorCollegiate Sports Of AmericaOctober 2006 - Present
House Of God 2011 - 2012
House Of God 2011 - 2012
Asurion April 2008 - January 2009
Education
Nashville State Community College 2004 — 2006
Bachelor Of Arts, Psychology/Culinary Arts
Steven Sheffey's Asurion Experience July 2012 - June 2014
Job Operations Manager at CEVA Logistics
Industry Logistics and Supply Chain
Experience
CEVA Logistics June 2014 - Present
Asurion July 2012 - June 2014
ModusLink August 2008 - July 2012
Front Porch Auction Services June 2007 - August 2008
Celestica June 2006 - June 2007
Menlo Logistics March 2001 - June 2006
Education
Oral Roberts University
Computer Science
CEVA Logistics June 2014 - Present
Asurion July 2012 - June 2014
ModusLink August 2008 - July 2012
Front Porch Auction Services June 2007 - August 2008
Celestica June 2006 - June 2007
Menlo Logistics March 2001 - June 2006
Education
Oral Roberts University
Computer Science
Loren Randle's Asurion Experience July 2013 - Present
Job Customer Service Representative at Asurion
Industry Military
Experience
Asurion July 2013 - Present
United States Department of Defense June 2012 - August 2012
United States Department of Defense May 2009 - June 2011
Skills
Proficient in MS Word,..., Multi-tasker, Communication Skills, Teamwork and..., Quick Study, Advanced Organizational..., Building Relationships, Detail-oriented, Purchasing, Correspondence, Logs and Reports, Customer Service, Time Management, Strategic Planning, Project Planning, Accurate data entry, Organization
Education
Northwest Florida State College 2008 — 2013
Bachelor of Applied Science (BASc), Project Management
Crestview
Asurion July 2013 - Present
United States Department of Defense June 2012 - August 2012
United States Department of Defense May 2009 - June 2011
Skills
Proficient in MS Word,..., Multi-tasker, Communication Skills, Teamwork and..., Quick Study, Advanced Organizational..., Building Relationships, Detail-oriented, Purchasing, Correspondence, Logs and Reports, Customer Service, Time Management, Strategic Planning, Project Planning, Accurate data entry, Organization
Education
Northwest Florida State College 2008 — 2013
Bachelor of Applied Science (BASc), Project Management
Crestview
Jasmine Batey's Asurion Experience January 2014 - Present
Job Premier Solutions Representative at Asurion
Industry Consumer Services
Experience
Asurion January 2014 - Present
Skills
Telecommunications, Customer Service, Customer Experience, Customer Retention, Outlook, Telephony, Data Entry, VoIP, Microsoft Office, Windows 7, Computer Hardware, Microsoft Excel, Windows XP, Avaya, Access, Customer Satisfaction, Customer Support, cus, Team Leadership, Team-oriented, Team Management, Management, Troubleshooting, Call Centers
Education
Nashville State Community College 2012 — 2014
Associate's degree, Business Administration and Management, General
Asurion January 2014 - Present
Skills
Telecommunications, Customer Service, Customer Experience, Customer Retention, Outlook, Telephony, Data Entry, VoIP, Microsoft Office, Windows 7, Computer Hardware, Microsoft Excel, Windows XP, Avaya, Access, Customer Satisfaction, Customer Support, cus, Team Leadership, Team-oriented, Team Management, Management, Troubleshooting, Call Centers
Education
Nashville State Community College 2012 — 2014
Associate's degree, Business Administration and Management, General
Shane Bores's Asurion Experience June 2009 - Present
Job service advisor at Asurion
Industry Wireless
Experience
Asurion June 2009 - Present
Mitchell's Fish Market- Woodmere January 2007 - March 2007
Education
Northwest Florida State College 2007 — 2007
General Education Degree
Asurion June 2009 - Present
Mitchell's Fish Market- Woodmere January 2007 - March 2007
Education
Northwest Florida State College 2007 — 2007
General Education Degree
Khai Vo's Asurion Experience May 2015 - Present
Job DMG Specialist
Industry Accounting
Experience
Asurion May 2015 - Present
Northern Virginia Community College January 1999 - Present
Hunters Woods Nails & Spa July 2010 - Present
Asurion (Former NEW, Customer Services Companies) January 2013 - April 2015
NEW Customer Service Companies, Inc. April 2002 - December 2012
Skills
Oracle, PeopleSoft, AS400 system, CommerceHub, RetailLink, Process Improvement, Accounts Receivable, Sales Process, Sales, Team Leadership, Vendor Management, Analysis, Team Building, Cognos, Training
Education
Northern Virginia Community College 1997 — 1999
Associate's Degree, Information Technology
Asurion May 2015 - Present
Northern Virginia Community College January 1999 - Present
Hunters Woods Nails & Spa July 2010 - Present
Asurion (Former NEW, Customer Services Companies) January 2013 - April 2015
NEW Customer Service Companies, Inc. April 2002 - December 2012
Skills
Oracle, PeopleSoft, AS400 system, CommerceHub, RetailLink, Process Improvement, Accounts Receivable, Sales Process, Sales, Team Leadership, Vendor Management, Analysis, Team Building, Cognos, Training
Education
Northern Virginia Community College 1997 — 1999
Associate's Degree, Information Technology
Pamela Crowell's Asurion Experience 2006 - 2014
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Asurion 2006 - 2014
Skills
Typing, Microsoft Word, Microsoft Excel, Microsoft Outlook, Time Management
Education
Nashville State Community College 2004 — 2005
Maplewood High School 2000 — 2004
High School Diploma
Asurion 2006 - 2014
Skills
Typing, Microsoft Word, Microsoft Excel, Microsoft Outlook, Time Management
Education
Nashville State Community College 2004 — 2005
Maplewood High School 2000 — 2004
High School Diploma
carlos owens's Asurion Experience May 2014 - Present
Job
Industry
Experience
Asurion May 2014 - Present
Education
National College of Business and Technology-Nashville 2003 — 2005
Associate of Science (AS), Business Administration and Management, General
Asurion May 2014 - Present
Education
National College of Business and Technology-Nashville 2003 — 2005
Associate of Science (AS), Business Administration and Management, General
Danielle Clegg's Asurion Experience October 2009 - August 2013
Job Consumer electronics and services, experienced leader
Industry Consumer Electronics
Experience
West Corporation September 2013 - Present
Asurion October 2009 - August 2013
Fidelity National Title Ins. Co. December 2005 - March 2007
Skills
Customer Service, Team Leadership, Call Centers, Process Improvement, Leadership, Microsoft Excel, Sales, Troubleshooting, Customer Experience, Time Management
Education
Northwest Florida State College 2003 — 2017
Associate of Arts (A.A.), Project Management, 3.5
West Corporation September 2013 - Present
Asurion October 2009 - August 2013
Fidelity National Title Ins. Co. December 2005 - March 2007
Skills
Customer Service, Team Leadership, Call Centers, Process Improvement, Leadership, Microsoft Excel, Sales, Troubleshooting, Customer Experience, Time Management
Education
Northwest Florida State College 2003 — 2017
Associate of Arts (A.A.), Project Management, 3.5
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY