Asurion Company
Industry: Company
DescriptionAsurion, LLC is a privately held company based in Nashville, Tennessee that provides insurance for smartphones, tablets, consumer electronics, appliances, satellite receivers and jewelry. In 2014, the company operated in 14 countries and had 49 offices with 17,000 employees serving 280 million consumers. Headquarters: Nashville, Tennessee, United States Number of employees: 17,000 Founded: 1994, Silicon Valley, California, United States Area served: World Subsidiaries: Soluto, ServiceBench, Inc., Parent organization: NEW Asurion Corporation
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Asurion Employees
Employee
Years
Job
Industry
Alesha Sullivan Alesha Sullivan's Asurion Experience October 2012 - Present
Job QA Analyst at Asurion
Industry Information Technology and Services
Experience
Asurion October 2012 - Present
Skills
Quality Assurance, SQL Server Management..., Microsoft SQL Server, Software Quality..., Test Automation, Java, Quality Center, Defect Tracking, Defect Life Cycle, Defect Logging, Testing, Test Planning, Test Management, Test Cases, System Testing, Regression Testing, Linear Regression, Microsoft Office 2007, Office Administration, Project Management, Project Coordination, Software Lifecycle, JIRA, Outlook, Microsoft Excel, Econometrics, Statistical Data...
Education
University of North Carolina at Charlotte 2011 — 2012
Master's Degree, Economics, 3.5
University of Tennessee-Knoxville 2006 — 2010
Bachelor's Degree, Economics, 3.88
Asurion October 2012 - Present
Skills
Quality Assurance, SQL Server Management..., Microsoft SQL Server, Software Quality..., Test Automation, Java, Quality Center, Defect Tracking, Defect Life Cycle, Defect Logging, Testing, Test Planning, Test Management, Test Cases, System Testing, Regression Testing, Linear Regression, Microsoft Office 2007, Office Administration, Project Management, Project Coordination, Software Lifecycle, JIRA, Outlook, Microsoft Excel, Econometrics, Statistical Data...
Education
University of North Carolina at Charlotte 2011 — 2012
Master's Degree, Economics, 3.5
University of Tennessee-Knoxville 2006 — 2010
Bachelor's Degree, Economics, 3.88
Rafael Barragan Rafael Barragan's Asurion Experience December 2014 - Present
Job Sr. Mgr PSS Business Support
Industry Information Technology and Services
Experience
Asurion December 2014 - Present
Curacao September 2013 - December 2014
Best Buy March 2013 - August 2013
Best Buy October 2011 - March 2013
Best Buy July 2010 - October 2011
Circuit City August 2006 - March 2009
Best Buy March 2004 - July 2006
Skills
Training, Leadership, Sales Operations, Income Statement, Management, Customer Satisfaction, Team Building, Team Leadership, Strategic Planning, Sales, Inventory Management, Profit, Big Box, Store Operations, Store Management, Driving Results, Performance Management, Employee Training, New Store Openings, Multi-channel Retail, Customer Experience, Inventory Control, Loss Prevention, Retail, Customer Retention, Retail Sales, Merchandising, Human Resources, P&L Management, Time Management, Multi-unit, Planograms, Visual Merchandising, Coaching, People Development, Turn Around Management, Achieving Results, Hiring, Significant..., Strategic Leadership, Shrinkage, POS, Employee Engagement, Consumer Electronics, New Store Development, P&L, CPFR, Multi-Unit Management, Recruiting, Multi-Unit
Education
Antellope Valley College 2011 — 2013
Associate of Science (A.S.), Business Administration, Management and Operations
University of Phoenix-Southern California Campus
Bachelor of Business Administration (BBA), Business Management Human Resources
Asurion December 2014 - Present
Curacao September 2013 - December 2014
Best Buy March 2013 - August 2013
Best Buy October 2011 - March 2013
Best Buy July 2010 - October 2011
Circuit City August 2006 - March 2009
Best Buy March 2004 - July 2006
Skills
Training, Leadership, Sales Operations, Income Statement, Management, Customer Satisfaction, Team Building, Team Leadership, Strategic Planning, Sales, Inventory Management, Profit, Big Box, Store Operations, Store Management, Driving Results, Performance Management, Employee Training, New Store Openings, Multi-channel Retail, Customer Experience, Inventory Control, Loss Prevention, Retail, Customer Retention, Retail Sales, Merchandising, Human Resources, P&L Management, Time Management, Multi-unit, Planograms, Visual Merchandising, Coaching, People Development, Turn Around Management, Achieving Results, Hiring, Significant..., Strategic Leadership, Shrinkage, POS, Employee Engagement, Consumer Electronics, New Store Development, P&L, CPFR, Multi-Unit Management, Recruiting, Multi-Unit
Education
Antellope Valley College 2011 — 2013
Associate of Science (A.S.), Business Administration, Management and Operations
University of Phoenix-Southern California Campus
Bachelor of Business Administration (BBA), Business Management Human Resources
Ryan Collamore Ryan Collamore's Asurion Experience July 2014 - June 2015
Job Motivated veteran
Industry Banking
Experience
JPMorgan Chase & Co. June 2015 - August 2015
Asurion July 2014 - June 2015
TricorBraun July 2010 - June 2011
US Army September 1999 - January 2008
Skills
Warehousing, Inventory Management, Logistics, Military Operations, Distribution Center..., Military Training, Forklift Operator, DoD, Military, Operations Management, Security Clearance, Army, Counterinsurgency, Force Protection, Intelligence, Leadership, Leadership Development, Process Improvement, Team Building, Top Secret, Operational Planning, National Security, Logistics Management, Organizational..., Physical Security, Tactics, Command, Counterterrorism, Weapons, Special Operations, Government, Reconnaissance, First Aid, Marksmanship, Infantry Tactics, Combat, Personnel Supervision, COMSEC, Supply, Customer Service, Contingency Planning, Surveillance, Supervisory Experience, Materials Management, Sales, Management, Negotiation, Military Experience, Microsoft Excel, Microsoft Office
Education
University of Phoenix 2011 — 2015
Bachelors of Business, Business Administration, Management and Operations
Arizona School of Real Estate & Business 2014 — 2014
Real Estate
DeVry University 2009 — 2010
Information Technology
JPMorgan Chase & Co. June 2015 - August 2015
Asurion July 2014 - June 2015
TricorBraun July 2010 - June 2011
US Army September 1999 - January 2008
Skills
Warehousing, Inventory Management, Logistics, Military Operations, Distribution Center..., Military Training, Forklift Operator, DoD, Military, Operations Management, Security Clearance, Army, Counterinsurgency, Force Protection, Intelligence, Leadership, Leadership Development, Process Improvement, Team Building, Top Secret, Operational Planning, National Security, Logistics Management, Organizational..., Physical Security, Tactics, Command, Counterterrorism, Weapons, Special Operations, Government, Reconnaissance, First Aid, Marksmanship, Infantry Tactics, Combat, Personnel Supervision, COMSEC, Supply, Customer Service, Contingency Planning, Surveillance, Supervisory Experience, Materials Management, Sales, Management, Negotiation, Military Experience, Microsoft Excel, Microsoft Office
Education
University of Phoenix 2011 — 2015
Bachelors of Business, Business Administration, Management and Operations
Arizona School of Real Estate & Business 2014 — 2014
Real Estate
DeVry University 2009 — 2010
Information Technology
Steve Burris Steve Burris's Asurion Experience April 2003 - July 2010
Job Sales Consultant at Beaman Automotive Group
Industry Automotive
Experience
Beaman Automotive Group June 2011 - Present
Asurion April 2003 - July 2010
Verizon Wireless August 1990 - August 2000
Skills
Customer Satisfaction, Customer Service, Sales Management, Negotiation, Team Building, Inventory Management, Contract Negotiation, Sales, Marketing Strategy, B2B, New Business Development, Marketing, Coaching, Business Planning, Budgets, Customer Retention, Advertising, Strategic Planning, Automotive, Vehicles, Social Networking, Outlook, Sales Process, Leadership Development
Education
University of Phoenix 2008 — 2010
AAB, Business Administration and Management, General
University of Phoenix
Beaman Automotive Group June 2011 - Present
Asurion April 2003 - July 2010
Verizon Wireless August 1990 - August 2000
Skills
Customer Satisfaction, Customer Service, Sales Management, Negotiation, Team Building, Inventory Management, Contract Negotiation, Sales, Marketing Strategy, B2B, New Business Development, Marketing, Coaching, Business Planning, Budgets, Customer Retention, Advertising, Strategic Planning, Automotive, Vehicles, Social Networking, Outlook, Sales Process, Leadership Development
Education
University of Phoenix 2008 — 2010
AAB, Business Administration and Management, General
University of Phoenix
Mike Nichols, PMP Mike Nichols, PMP's Asurion Experience March 2014 - Present
Job IT Project Manager at Asurion
Industry Information Technology and Services
Experience
Asurion March 2014 - Present
Skills
Project Management, Streaming Media, Digital Asset Management, Software Development, Cross-functional Team..., New Media, Photography, Digital Photography, IT Management, Polycom Video..., Multimedia, Integration, Information Technology, IT Networking, Networking, Content Management, Media Production, ITIL v3 Foundations..., Certified Scrum Master..., Broadcast Television, Digital Media, HD Video, Management, Video, Video Production
Education
University of Phoenix 2008 — 2010
MBA
University of Phoenix 2006 — 2008
BSBA
Asurion March 2014 - Present
Skills
Project Management, Streaming Media, Digital Asset Management, Software Development, Cross-functional Team..., New Media, Photography, Digital Photography, IT Management, Polycom Video..., Multimedia, Integration, Information Technology, IT Networking, Networking, Content Management, Media Production, ITIL v3 Foundations..., Certified Scrum Master..., Broadcast Television, Digital Media, HD Video, Management, Video, Video Production
Education
University of Phoenix 2008 — 2010
MBA
University of Phoenix 2006 — 2008
BSBA
Ronald Carter Ronald Carter's Asurion Experience September 2013 - Present
Job Learning and Development Coordinator at Asurion
Industry Information Technology and Services
Experience
Asurion September 2013 - Present
Arizona Department of Revenue March 2013 - September 2013
Skills
Training, Management, Leadership, Call Centers, Customer Service, Process Improvement, Technical Support, Microsoft Office, Team Leadership, Project Management, Networking, Troubleshooting, Customer Experience, Employee Training, Training & Development, Business Development, Mobile Technology, Microsoft Excel, iOS, Android
Education
University of Phoenix 2012 — 2015
Bachelor's Degree, Human Resources Development
Valley Vista High School 2008 — 2011
High School
Asurion September 2013 - Present
Arizona Department of Revenue March 2013 - September 2013
Skills
Training, Management, Leadership, Call Centers, Customer Service, Process Improvement, Technical Support, Microsoft Office, Team Leadership, Project Management, Networking, Troubleshooting, Customer Experience, Employee Training, Training & Development, Business Development, Mobile Technology, Microsoft Excel, iOS, Android
Education
University of Phoenix 2012 — 2015
Bachelor's Degree, Human Resources Development
Valley Vista High School 2008 — 2011
High School
Dr. Lynette Bell's Asurion Experience April 2011 - August 2011
Job Human Resource Professional(MBA)
Industry Human Resources
Experience
BellTrent HR Consulting(Founder) January 2012 - Present
Excelsior and Associates, LLC 2011 - December 2012
Asurion April 2011 - August 2011
National College of Business & Technology September 2008 - May 2009
Reliance Aerotech September 2007 - May 2008
Army National Guard January 2005 - February 2006
Army National Guard January 2001 - January 2005
US Navy January 1990 - May 1994
Skills
Employee Relations, HRIS, Human Resources, Recruiting, Personnel Management, Training, Labor Relations, Employee Benefits, Payroll, Deferred Compensation, Interviews, Leadership, Employment Law, Performance Appraisal, Policy, Customer Service, Program Management, Career Counseling, Onboarding
Education
Walden University 2009 — 2013
Doctorate of Business Administration, Business Leadership
University of Phoenix 2006 — 2007
MBA, Human Resource Management
University of Phoenix 2005 — 2006
BS/BA, Business Management
BellTrent HR Consulting(Founder) January 2012 - Present
Excelsior and Associates, LLC 2011 - December 2012
Asurion April 2011 - August 2011
National College of Business & Technology September 2008 - May 2009
Reliance Aerotech September 2007 - May 2008
Army National Guard January 2005 - February 2006
Army National Guard January 2001 - January 2005
US Navy January 1990 - May 1994
Skills
Employee Relations, HRIS, Human Resources, Recruiting, Personnel Management, Training, Labor Relations, Employee Benefits, Payroll, Deferred Compensation, Interviews, Leadership, Employment Law, Performance Appraisal, Policy, Customer Service, Program Management, Career Counseling, Onboarding
Education
Walden University 2009 — 2013
Doctorate of Business Administration, Business Leadership
University of Phoenix 2006 — 2007
MBA, Human Resource Management
University of Phoenix 2005 — 2006
BS/BA, Business Management
Melinda 'Mindy' Pavlik Melinda 'Mindy' Pavlik's Asurion Experience August 2005 - August 2008
Job Production Operations Manager at ICON Clinical Research
Industry Pharmaceuticals
Experience
ICON Clinical Research January 2012 - Present
ICON Clinical Research July 2010 - January 2012
Asurion August 2005 - August 2008
AT&T September 1998 - October 2004
Skills
Team Building, Process Improvement, IVR, Cross-functional Team..., Account Management, Team Leadership, Performance Management, Coaching, Customer Service, Strategic Planning, Change Management, Management, Budgets, Quality Assurance, Customer Satisfaction, Call Center, Project Management, Clinical Trials, 21 CFR Part 11, Clinical Research, Microsoft SQL Server, ICOPhone, CRO, Leadership, Project Planning, Human Resources, Call Centers, Leadership Development, Microsoft Word, Employee Relations, Training, Microsoft Office, PowerPoint, Employee Training, Operations Management, Teamwork, Strategy, Software Documentation, Vendor Management, Business Development, Line Management, Data Management, CTMS, GCP, Oracle Clinical, EDC, Clinical Data Management, Inform, Sop, ICH-GCP
Education
Bloomington High School North
University of Phoenix
Candidate, Business Administration and Management, General
ICON Clinical Research January 2012 - Present
ICON Clinical Research July 2010 - January 2012
Asurion August 2005 - August 2008
AT&T September 1998 - October 2004
Skills
Team Building, Process Improvement, IVR, Cross-functional Team..., Account Management, Team Leadership, Performance Management, Coaching, Customer Service, Strategic Planning, Change Management, Management, Budgets, Quality Assurance, Customer Satisfaction, Call Center, Project Management, Clinical Trials, 21 CFR Part 11, Clinical Research, Microsoft SQL Server, ICOPhone, CRO, Leadership, Project Planning, Human Resources, Call Centers, Leadership Development, Microsoft Word, Employee Relations, Training, Microsoft Office, PowerPoint, Employee Training, Operations Management, Teamwork, Strategy, Software Documentation, Vendor Management, Business Development, Line Management, Data Management, CTMS, GCP, Oracle Clinical, EDC, Clinical Data Management, Inform, Sop, ICH-GCP
Education
Bloomington High School North
University of Phoenix
Candidate, Business Administration and Management, General
Glen Wingerd Glen Wingerd's Asurion Experience June 2014 - October 2014
Job Director IT Quality Assurance at Tractor Supply Company
Industry Insurance
Experience
Tractor Supply Company October 2014 - Present
Asurion June 2014 - October 2014
Asurion October 2007 - June 2014
ERCOT August 2005 - September 2007
ERCOT February 2003 - August 2005
ERCOT April 2001 - February 2003
ECOM Worldwide February 1999 - March 2001
Hobby Lobby August 1989 - February 1999
Skills
Agile Methodologies, Agile Testing, Business Analysis, Defect Tracking, Integration, Leadership, LoadRunner, Management, Microsoft SQL Server, PMP, Performance Testing, Process Improvement, Program Management, Project Management, QTP, Quality Assurance, Quality Center, Regression Testing, Requirements Analysis, Requirements Gathering, SDLC, SQL, Scrum, Software Documentation, Software Quality..., System Testing, Test Automation, Test Management, Test Planning, User Acceptance Testing, Vendor Management, Visio, Test Cases, Testing, Waterfall, HP Quality Center, Professional Mentoring
Education
University of Phoenix
Bachelor of Science (BS), Management Information Systems, General
Wichita State University
Tractor Supply Company October 2014 - Present
Asurion June 2014 - October 2014
Asurion October 2007 - June 2014
ERCOT August 2005 - September 2007
ERCOT February 2003 - August 2005
ERCOT April 2001 - February 2003
ECOM Worldwide February 1999 - March 2001
Hobby Lobby August 1989 - February 1999
Skills
Agile Methodologies, Agile Testing, Business Analysis, Defect Tracking, Integration, Leadership, LoadRunner, Management, Microsoft SQL Server, PMP, Performance Testing, Process Improvement, Program Management, Project Management, QTP, Quality Assurance, Quality Center, Regression Testing, Requirements Analysis, Requirements Gathering, SDLC, SQL, Scrum, Software Documentation, Software Quality..., System Testing, Test Automation, Test Management, Test Planning, User Acceptance Testing, Vendor Management, Visio, Test Cases, Testing, Waterfall, HP Quality Center, Professional Mentoring
Education
University of Phoenix
Bachelor of Science (BS), Management Information Systems, General
Wichita State University
Ashley Irving Ashley Irving's Asurion Experience October 2008 - June 2010
Job Attended University of Phoenix
Industry Insurance
Experience
Coventry Health Care, an Aetna Company May 2015 - Present
Coventry Health Care, an Aetna Company June 2010 - Present
Asurion October 2008 - June 2010
Convergys August 2005 - October 2008
Superior Medical January 2003 - August 2005
Skills
Customer Service, Medicare, Insurance, Call Centers, Health Insurance, Leadership, Training, Outlook, Team Building, Access, Data Entry, Process Improvement, Research, Business wri, Complai, Resoluti, Micros
Education
University of Phoenix 2011 — 2012
Associate of Arts and Sciences (A.A.S.), Health/Health Care Administration/Management
Humble High School 1998 — 2002
High School, High School/Secondary Diplomas and Certificates
Coventry Health Care, an Aetna Company May 2015 - Present
Coventry Health Care, an Aetna Company June 2010 - Present
Asurion October 2008 - June 2010
Convergys August 2005 - October 2008
Superior Medical January 2003 - August 2005
Skills
Customer Service, Medicare, Insurance, Call Centers, Health Insurance, Leadership, Training, Outlook, Team Building, Access, Data Entry, Process Improvement, Research, Business wri, Complai, Resoluti, Micros
Education
University of Phoenix 2011 — 2012
Associate of Arts and Sciences (A.A.S.), Health/Health Care Administration/Management
Humble High School 1998 — 2002
High School, High School/Secondary Diplomas and Certificates
Toni Romero Rocha Toni Romero Rocha's Asurion Experience June 2003 - Present
Job
Industry Insurance
Experience
Asurion June 2003 - Present
Asurion June 2003 - March 2010
Dell June 2002 - May 2003
XO Communications September 2000 - June 2002
Skills
Call Center, Call Centers, Customer Experience, Visio, Customer Retention, Customer Satisfaction, Workforce Management, Process Improvement, Vendor Management
Education
University of Phoenix
Asurion June 2003 - Present
Asurion June 2003 - March 2010
Dell June 2002 - May 2003
XO Communications September 2000 - June 2002
Skills
Call Center, Call Centers, Customer Experience, Visio, Customer Retention, Customer Satisfaction, Workforce Management, Process Improvement, Vendor Management
Education
University of Phoenix
Sagar Ekbote Sagar Ekbote's Asurion Experience February 2015 - Present
Job Consultant at Asurion Mobile Applications
Industry Computer Software
Experience
Asurion February 2015 - Present
Synechron Inc November 2011 - Present
Global Logic India Pvt Ltd May 2010 - November 2011
MangoSpring Techology Services Pvt. Ltd. July 2007 - April 2010
Amiga Development India ( previously Ruksun) November 2006 - July 2007
Skills
Android Development, Blackberry, J2ME, Mobile Applications, Android, Mobile Devices, Agile Methodologies, Innovation, Product Design, Product Development, Designing, Eclipse, PhoneGap, C, Wireless, Web Services, JSON, Objective-C, Core Java, iOS development, Java Enterprise Edition, Servlets, XML, Java, Design Patterns
Education
CDAC 2005 — 2006
P.G.D., Wireless and Mobile Computing
University of Pune 2001 — 2005
B.E. (E&TC), Electronics and Telecommunication
Asurion February 2015 - Present
Synechron Inc November 2011 - Present
Global Logic India Pvt Ltd May 2010 - November 2011
MangoSpring Techology Services Pvt. Ltd. July 2007 - April 2010
Amiga Development India ( previously Ruksun) November 2006 - July 2007
Skills
Android Development, Blackberry, J2ME, Mobile Applications, Android, Mobile Devices, Agile Methodologies, Innovation, Product Design, Product Development, Designing, Eclipse, PhoneGap, C, Wireless, Web Services, JSON, Objective-C, Core Java, iOS development, Java Enterprise Edition, Servlets, XML, Java, Design Patterns
Education
CDAC 2005 — 2006
P.G.D., Wireless and Mobile Computing
University of Pune 2001 — 2005
B.E. (E&TC), Electronics and Telecommunication
Avinash Basavaraj's Asurion Experience June 2014 - December 2014
Job Member Of Professional Services Group at TIBCO Software Inc
Industry Information Technology and Services
Experience
Synovus May 2015 - Present
Open Source Project May 2014 - Present
TIBCO Software June 2012 - Present
Hess Corporation October 2014 - May 2015
Asurion June 2014 - December 2014
BP September 2012 - May 2014
Royal Caribbean Cruises, Ltd. May 2013 - October 2013
Pioneer Natural Resources Company February 2013 - May 2013
State of New Mexico March 2012 - June 2012
TIAA-CREF August 2011 - December 2011
Skills
SOA, Oracle, JSP, Java, SDLC, PL/SQL, TIBCO, Enterprise Architecture, Web Services, XML, JavaScript, RESTful WebServices, JMS, JUnit, Java Enterprise Edition, Eclipse, SOAP, Enterprise Messaging, Integration, SQL, Python, Amazon Web Services..., Amazon EC2, Amazon S3, Amazon RDS
Education
TIBCO ACADEMY 2012 — 2012
TIBCO Software
University of North Carolina at Charlotte 2010 — 2011
MS, Computer science, 3.5
vishweshwaraiah technological university 2003 — 2007
Bachelor of Engineering, Electronics and Communication
Sri Aurobindo Pre University Collage 2001 — 2003
High School, Science & Statistics
Synovus May 2015 - Present
Open Source Project May 2014 - Present
TIBCO Software June 2012 - Present
Hess Corporation October 2014 - May 2015
Asurion June 2014 - December 2014
BP September 2012 - May 2014
Royal Caribbean Cruises, Ltd. May 2013 - October 2013
Pioneer Natural Resources Company February 2013 - May 2013
State of New Mexico March 2012 - June 2012
TIAA-CREF August 2011 - December 2011
Skills
SOA, Oracle, JSP, Java, SDLC, PL/SQL, TIBCO, Enterprise Architecture, Web Services, XML, JavaScript, RESTful WebServices, JMS, JUnit, Java Enterprise Edition, Eclipse, SOAP, Enterprise Messaging, Integration, SQL, Python, Amazon Web Services..., Amazon EC2, Amazon S3, Amazon RDS
Education
TIBCO ACADEMY 2012 — 2012
TIBCO Software
University of North Carolina at Charlotte 2010 — 2011
MS, Computer science, 3.5
vishweshwaraiah technological university 2003 — 2007
Bachelor of Engineering, Electronics and Communication
Sri Aurobindo Pre University Collage 2001 — 2003
High School, Science & Statistics
Elizabeth (Libby) Lester's Asurion Experience May 2013 - Present
Job Global Continuity Advisor specializing in Disaster & Business Recovery Program Management
Industry Information Technology and Services
Experience
Asurion May 2013 - Present
Chase February 2012 - May 2013
Affiliated Computer Services August 2010 - February 2012
PHNS June 2009 - August 2010
Dell Inc. February 2007 - October 2009
JPMorgan Chase 2002 - 2007
Skills
Business Continuity, Disaster Recovery, Risk Assessment, Testing, IT Service Management, Crisis Management, Emergency Management, Program Management, Risk Mitigation, Contingency Planning, Incident Management, ITIL, Planning, Compliance, Change Management, Strategic Planning, Data Center, Information Technology, Risk Management, Integration, Business Analysis, Governance, IT Management, Strategy, Project Planning, Business Process, Information Security..., Outsourcing, Vendor Management, IT Operations, Management, Information Security, Leadership, IT Strategy
Education
University of Phoenix 2001 — 2003
Masters, Information Technology
Asurion May 2013 - Present
Chase February 2012 - May 2013
Affiliated Computer Services August 2010 - February 2012
PHNS June 2009 - August 2010
Dell Inc. February 2007 - October 2009
JPMorgan Chase 2002 - 2007
Skills
Business Continuity, Disaster Recovery, Risk Assessment, Testing, IT Service Management, Crisis Management, Emergency Management, Program Management, Risk Mitigation, Contingency Planning, Incident Management, ITIL, Planning, Compliance, Change Management, Strategic Planning, Data Center, Information Technology, Risk Management, Integration, Business Analysis, Governance, IT Management, Strategy, Project Planning, Business Process, Information Security..., Outsourcing, Vendor Management, IT Operations, Management, Information Security, Leadership, IT Strategy
Education
University of Phoenix 2001 — 2003
Masters, Information Technology
Jeffrey Bacon Jr Jeffrey Bacon Jr's Asurion Experience June 2014 - April 2015
Job Trainer
Industry Leisure, Travel & Tourism
Experience
International Cruise & Excursions, Inc. May 2015 - Present
Asurion June 2014 - April 2015
TeleTech November 2013 - May 2014
Sears Holdings Corporation July 2013 - November 2013
American Express August 2010 - May 2013
Citi July 2000 - January 2010
Bank of America January 1995 - July 1998
Skills
Call Center, Retail Management, Sales Management, Customer Service, Customer Satisfaction, Hiring, Customer Experience, Customer Retention, Sales Operations, Merchandising, Customer Relations, Retail, Team Building, Forecasting, Accountability, Inventory Management, Coaching, Operations Management, Loss Prevention, Talent Development, Cross-functional Team..., Performance Management, Team Management, Process Improvement, Team Leadership, Credit, Sales Support, Budgeting, Time Management, Mentoring, Telephone Skills, Client Services, Selling, Problem Solving, Cost Reduction, Metrics, P&L, P&L Management, Profitability, Profit, Call Centers, Management, Sales, Banking
Education
University of Phoenix 2009 — 2011
Masters in Business Administration, Global Management, 3.64
University of Phoenix 2006 — 2009
Bachelor of Science in Business Management, Business Management, 3.34
Western International University 2005 — 2006
Associate of Arts in Business, Business Management, 3.45
International Cruise & Excursions, Inc. May 2015 - Present
Asurion June 2014 - April 2015
TeleTech November 2013 - May 2014
Sears Holdings Corporation July 2013 - November 2013
American Express August 2010 - May 2013
Citi July 2000 - January 2010
Bank of America January 1995 - July 1998
Skills
Call Center, Retail Management, Sales Management, Customer Service, Customer Satisfaction, Hiring, Customer Experience, Customer Retention, Sales Operations, Merchandising, Customer Relations, Retail, Team Building, Forecasting, Accountability, Inventory Management, Coaching, Operations Management, Loss Prevention, Talent Development, Cross-functional Team..., Performance Management, Team Management, Process Improvement, Team Leadership, Credit, Sales Support, Budgeting, Time Management, Mentoring, Telephone Skills, Client Services, Selling, Problem Solving, Cost Reduction, Metrics, P&L, P&L Management, Profitability, Profit, Call Centers, Management, Sales, Banking
Education
University of Phoenix 2009 — 2011
Masters in Business Administration, Global Management, 3.64
University of Phoenix 2006 — 2009
Bachelor of Science in Business Management, Business Management, 3.34
Western International University 2005 — 2006
Associate of Arts in Business, Business Management, 3.45
James Amundson James Amundson's Asurion Experience May 2015 - Present
Job CCR at Asurion
Industry Construction
Experience
Asurion May 2015 - Present
Bedrock Foundation Repair October 2014 - March 2015
Jim's Handyman Services May 2010 - July 2014
Domino's Pizza August 2009 - April 2011
Gateway Services July 2007 - August 2009
Skills
Microsoft Office, Customer Service, Team Building, Networking, Troubleshooting, Security, Windows, Management, Computer Hardware, Windows XP, Negotiation, Microsoft Excel, Process Improvement
Education
Western Governors University 2013 — 2015
Bachelor's Degree, Network Security
University of Phoenix 2010 — 2013
Associate's Degree, Information Technology-Networking
Asurion May 2015 - Present
Bedrock Foundation Repair October 2014 - March 2015
Jim's Handyman Services May 2010 - July 2014
Domino's Pizza August 2009 - April 2011
Gateway Services July 2007 - August 2009
Skills
Microsoft Office, Customer Service, Team Building, Networking, Troubleshooting, Security, Windows, Management, Computer Hardware, Windows XP, Negotiation, Microsoft Excel, Process Improvement
Education
Western Governors University 2013 — 2015
Bachelor's Degree, Network Security
University of Phoenix 2010 — 2013
Associate's Degree, Information Technology-Networking
Dominic Ross Dominic Ross's Asurion Experience July 2014 - Present
Job HVAC technician
Industry Environmental Services
Experience
Service Champions HVAC July 2015 - Present
Asurion July 2014 - Present
Amazon Fulfillment October 2014 - July 2015
Exel Logistics August 2013 - July 2014
Snelling September 2012 - August 2013
Walden Security March 2009 - August 2012
US Navy November 2002 - December 2008
Skills
Military Experience, Fast-paced, Learning Quickly, Conflict Management, Problem Solving, Military Aviation, Corporate Security, Security Operations, Counterterrorism, Security Training, Forklift Operator, Physical Security, Security Management, Surveillance, Access Control, CCTV, Firearms, Patrol, iWork, Microsoft Office
Education
University of Phoenix 2010 — 2014
Bachelor of Science (BS), Criminal Justice/Management
Hunters Lane High School 1998 — 2002
Diploma, General Studies
Service Champions HVAC July 2015 - Present
Asurion July 2014 - Present
Amazon Fulfillment October 2014 - July 2015
Exel Logistics August 2013 - July 2014
Snelling September 2012 - August 2013
Walden Security March 2009 - August 2012
US Navy November 2002 - December 2008
Skills
Military Experience, Fast-paced, Learning Quickly, Conflict Management, Problem Solving, Military Aviation, Corporate Security, Security Operations, Counterterrorism, Security Training, Forklift Operator, Physical Security, Security Management, Surveillance, Access Control, CCTV, Firearms, Patrol, iWork, Microsoft Office
Education
University of Phoenix 2010 — 2014
Bachelor of Science (BS), Criminal Justice/Management
Hunters Lane High School 1998 — 2002
Diploma, General Studies
Billyjack Salazar Billyjack Salazar's Asurion Experience March 2008 - June 2010
Job Budtender at Nature's Herbs and Wellness
Industry Retail
Experience
Constant Contact August 2013 - November 2014
Afni October 2010 - November 2011
Asurion March 2008 - June 2010
Skills
Customer Experience, Customer Satisfaction, Customer Retention, Customer Service, Call Centers, Sales, Leadership, Team Leadership, Account Management, Microsoft Office, Training, Management, Team Building, Time Management, Process Improvement, Salesforce.com, Marketing, Microsoft Excel, Outlook, CRM
Education
University of Northern Colorado 2008 — 2010
Fine/Studio Arts, General
Skyline High School 1996 — 1999
Diploma, General Studies
Constant Contact August 2013 - November 2014
Afni October 2010 - November 2011
Asurion March 2008 - June 2010
Skills
Customer Experience, Customer Satisfaction, Customer Retention, Customer Service, Call Centers, Sales, Leadership, Team Leadership, Account Management, Microsoft Office, Training, Management, Team Building, Time Management, Process Improvement, Salesforce.com, Marketing, Microsoft Excel, Outlook, CRM
Education
University of Northern Colorado 2008 — 2010
Fine/Studio Arts, General
Skyline High School 1996 — 1999
Diploma, General Studies
Jennifer Boisjoly Jennifer Boisjoly's Asurion Experience August 2012 - December 2014
Job Project Manager at API
Industry Retail
Experience
American Products, Inc. (API) February 2015 - Present
Asurion August 2012 - December 2014
Asurion January 2012 - August 2012
Asurion February 2009 - January 2012
Motley Rice LLC June 2008 - December 2008
Kroll December 2006 - May 2008
Roth & Scholl 2006 - 2008
Hyatt Regency 2005 - 2006
Skills
ProLaw, Outlook, Access, Westlaw, Administrative..., Strategic Planning, SharePoint, Microsoft Word, Microsoft Excel, Visio, Customer Service, Team Building, PowerPoint, Excel, Word, Process Improvement, Operations Management, Corporate Fraud..., Customer Satisfaction, Microsoft SQL Server, Data Analysis, Bloomberg, Windows 7, Social Media..., Criminal Investigations, Vendor Management, Call Centers
Education
University of North Florida 2000 — 2006
Bachelor of Arts, Criminal Justice, Psychology
Aynor High School 1996 — 2000
High School Diploma
American Products, Inc. (API) February 2015 - Present
Asurion August 2012 - December 2014
Asurion January 2012 - August 2012
Asurion February 2009 - January 2012
Motley Rice LLC June 2008 - December 2008
Kroll December 2006 - May 2008
Roth & Scholl 2006 - 2008
Hyatt Regency 2005 - 2006
Skills
ProLaw, Outlook, Access, Westlaw, Administrative..., Strategic Planning, SharePoint, Microsoft Word, Microsoft Excel, Visio, Customer Service, Team Building, PowerPoint, Excel, Word, Process Improvement, Operations Management, Corporate Fraud..., Customer Satisfaction, Microsoft SQL Server, Data Analysis, Bloomberg, Windows 7, Social Media..., Criminal Investigations, Vendor Management, Call Centers
Education
University of North Florida 2000 — 2006
Bachelor of Arts, Criminal Justice, Psychology
Aynor High School 1996 — 2000
High School Diploma
Amanda Suntari Moore Amanda Suntari Moore's Asurion Experience June 2013 - Present
Job Medical Billing and Coding at WVU University Healthcare Physicians
Industry Outsourcing/Offshoring
Experience
WVU University Healthcare Physicians September 2015 - Present
Asurion June 2013 - Present
i-Suntari Social Innovation L3C January 2013 - December 2014
Britt Enterprises January 2006 - March 2013
West at Home May 2009 - February 2013
Convergys June 2011 - July 2012
Skills
Troubleshooting, Leadership, Customer Satisfaction, Networking, Customer Service, Management, Time Management, Technical Support, Training, Project Management, PowerPoint, Databases, Microsoft Word, Software Documentation, Access, Employee Training, Call Centers, Help Desk Support, Strategic Planning, Information Systems, Healthcare Management, Workstations, VMware, System Administration, Marketing, Social Media, Windows 7, Data Entry, Windows, Outlook, Process Improvement, Sales, Software Installation, Purchasing, Budgets, Invoicing, Computer Hardware, Administration, Lotus Notes, Windows Vista, Business Intelligence, Strong Business Acumen, Medical Billing, Medical Coding, Medical Transcription, Mentoring, Software Project..., Medical Client Virtual..., Data Analysis
Education
Wake Technical Community College 2014 — 2015
Certification, Medical Insurance Coding Specialist/Coder/Biller, A
University of Phoenix 2008 — 2011
Bachelor of Science (B.S.), Business Information Systems
University of Phoenix 2006 — 2008
Associate of Arts (A.A.), Health/Health Care Administration/Management
CareerStep/ Wake Tech Community College
Medical Coding ICD-10, Health Information/Medical Records Technology/Technician, A
WVU University Healthcare Physicians September 2015 - Present
Asurion June 2013 - Present
i-Suntari Social Innovation L3C January 2013 - December 2014
Britt Enterprises January 2006 - March 2013
West at Home May 2009 - February 2013
Convergys June 2011 - July 2012
Skills
Troubleshooting, Leadership, Customer Satisfaction, Networking, Customer Service, Management, Time Management, Technical Support, Training, Project Management, PowerPoint, Databases, Microsoft Word, Software Documentation, Access, Employee Training, Call Centers, Help Desk Support, Strategic Planning, Information Systems, Healthcare Management, Workstations, VMware, System Administration, Marketing, Social Media, Windows 7, Data Entry, Windows, Outlook, Process Improvement, Sales, Software Installation, Purchasing, Budgets, Invoicing, Computer Hardware, Administration, Lotus Notes, Windows Vista, Business Intelligence, Strong Business Acumen, Medical Billing, Medical Coding, Medical Transcription, Mentoring, Software Project..., Medical Client Virtual..., Data Analysis
Education
Wake Technical Community College 2014 — 2015
Certification, Medical Insurance Coding Specialist/Coder/Biller, A
University of Phoenix 2008 — 2011
Bachelor of Science (B.S.), Business Information Systems
University of Phoenix 2006 — 2008
Associate of Arts (A.A.), Health/Health Care Administration/Management
CareerStep/ Wake Tech Community College
Medical Coding ICD-10, Health Information/Medical Records Technology/Technician, A
Joseph Pifferrer Joseph Pifferrer's Asurion Experience March 2015 - Present
Job Customer Service Representative at Asurion
Industry Information Technology and Services
Experience
Asurion March 2015 - Present
Sykes January 2015 - Present
RayCoach April 2013 - Present
US Census Bureau March 2009 - August 2010
American Museum of Natural History August 2007 - February 2008
New York Compensation Insurance Rating Board January 1998 - November 2005
Skills
Customer Service, Microsoft Office, Office Administration, Leadership, Training, Time Management, Payroll, Interviews, Databases, Spreadsheets, Data Entry, Outlook, Microsoft Word, Microsoft Excel, PowerPoint, Process Scheduler, Management, Data Analysis
Education
University of Phoenix 2013 — 2015
Bachelor of Science (BS), Information Technology
University of Phoenix 2012 — 2013
Associate of Arts (AA), Information Technology, 3.98
Eastern York High School 1991 — 1993
Academic Diploma, Academics
Asurion March 2015 - Present
Sykes January 2015 - Present
RayCoach April 2013 - Present
US Census Bureau March 2009 - August 2010
American Museum of Natural History August 2007 - February 2008
New York Compensation Insurance Rating Board January 1998 - November 2005
Skills
Customer Service, Microsoft Office, Office Administration, Leadership, Training, Time Management, Payroll, Interviews, Databases, Spreadsheets, Data Entry, Outlook, Microsoft Word, Microsoft Excel, PowerPoint, Process Scheduler, Management, Data Analysis
Education
University of Phoenix 2013 — 2015
Bachelor of Science (BS), Information Technology
University of Phoenix 2012 — 2013
Associate of Arts (AA), Information Technology, 3.98
Eastern York High School 1991 — 1993
Academic Diploma, Academics
Daveina Scruggs Daveina Scruggs's Asurion Experience 2008 - 2011
Job Education and Career Development
Industry Education Management
Experience
InsideTrack 2013 - 2013
G4S 2012 - 2012
Hermitage Hall 2012 - 2012
Asurion 2008 - 2011
Skills
Client service..., Strong written and..., Experienced in research..., Understanding of..., Organizational..., Deadline Driven, Team Leadership, Organization, Flexible to Change, Problem solving skills, Windows, Microsoft Office, Internet, Social Networking, Customer Service, Customer Management..., Web-based Research, Web based tracking..., Program Development
Education
Argosy University (Nashville, TN) 2013 — 2015
Master of Arts (MA), I/O Psychology
University of Phoenix-Nashville Campus 2009 — 2012
Bachelor of Science (BS), Psychology, 3.7
University of Phoenix-Nashville Campus 2008 — 2009
Associate of Arts (AA), Human Service Management, 3.4
InsideTrack 2013 - 2013
G4S 2012 - 2012
Hermitage Hall 2012 - 2012
Asurion 2008 - 2011
Skills
Client service..., Strong written and..., Experienced in research..., Understanding of..., Organizational..., Deadline Driven, Team Leadership, Organization, Flexible to Change, Problem solving skills, Windows, Microsoft Office, Internet, Social Networking, Customer Service, Customer Management..., Web-based Research, Web based tracking..., Program Development
Education
Argosy University (Nashville, TN) 2013 — 2015
Master of Arts (MA), I/O Psychology
University of Phoenix-Nashville Campus 2009 — 2012
Bachelor of Science (BS), Psychology, 3.7
University of Phoenix-Nashville Campus 2008 — 2009
Associate of Arts (AA), Human Service Management, 3.4
Peter Wiesinger Peter Wiesinger's Asurion Experience 2013 - Present
Job Senior Director at Asurion
Industry Management Consulting
Experience
Asurion 2013 - Present
Allianz Global Assistance 2009 - 2012
GE Financial Assurance / Genworth Financial 2000 - 2008
Alltel Information Services 1996 - 1999
AT&T Universal Card Services 1990 - 1996
American Express 1988 - 1990
Skills
Strategic Planning, New Product Development, Product Management, Product & Portfolio..., Channel Management, B2B Marketing, B2C Marketing, B2B2C Marketing, Marketing Communications, Brand Management, Advertising, Media Relations, Market Research, Competitive Intelligence, Thought Leadership, Strategic Communications, Data Analysis, Event Management, Strategic Thinking, Team Management, Forecasting, Product Launch, Contract Negotiation, Business Intelligence, Mobile Marketing, Management, Strategic Financial..., Web Analytics, Vendor Management, Operations Management, Marketing, Product Development, Strategy, Direct Marketing, Cross-functional Team..., Business Strategy, Coaching, Marketing Strategy, Business Planning, Project Management, Competitive Analysis, Leadership, Strategic Partnerships, Start-ups, Marketing Management, Entrepreneurship, New Business Development, P&L Management, Segmentation, Business Development
Education
University of Pennsylvania - The Wharton School
MBA, Marketing
University of Virginia
Bachelor of Arts, Urban Planning
University of Virginia Darden School of Business
Executive Education, Market Strategy
Asurion 2013 - Present
Allianz Global Assistance 2009 - 2012
GE Financial Assurance / Genworth Financial 2000 - 2008
Alltel Information Services 1996 - 1999
AT&T Universal Card Services 1990 - 1996
American Express 1988 - 1990
Skills
Strategic Planning, New Product Development, Product Management, Product & Portfolio..., Channel Management, B2B Marketing, B2C Marketing, B2B2C Marketing, Marketing Communications, Brand Management, Advertising, Media Relations, Market Research, Competitive Intelligence, Thought Leadership, Strategic Communications, Data Analysis, Event Management, Strategic Thinking, Team Management, Forecasting, Product Launch, Contract Negotiation, Business Intelligence, Mobile Marketing, Management, Strategic Financial..., Web Analytics, Vendor Management, Operations Management, Marketing, Product Development, Strategy, Direct Marketing, Cross-functional Team..., Business Strategy, Coaching, Marketing Strategy, Business Planning, Project Management, Competitive Analysis, Leadership, Strategic Partnerships, Start-ups, Marketing Management, Entrepreneurship, New Business Development, P&L Management, Segmentation, Business Development
Education
University of Pennsylvania - The Wharton School
MBA, Marketing
University of Virginia
Bachelor of Arts, Urban Planning
University of Virginia Darden School of Business
Executive Education, Market Strategy
Matthew Romans Matthew Romans's Asurion Experience December 2012 - September 2013
Job Production Assistant at Lorad Chemicals
Industry Chemicals
Experience
Lorad Chemicals April 2014 - Present
Pure Alchemy Soaps June 2013 - Present
Asurion December 2012 - September 2013
Alorica October 2010 - December 2011
Skills
Chemistry, Troubleshooting, Research, Software Documentation, Computer Hardware, Networking, Microsoft Excel, PowerPoint, Customer Service, Access, Microsoft Word, Windows 7, Adobe Acrobat, Plumbing, Time Management, Leadership, Animation, First Aid, Fine Art, Audio Editing, Drawing, Environmental Science, Environmental Issues, Brickwork, Organic Chemistry, Surface Chemistry, Wet Chemistry, Cost Management, Teamwork, Data Analysis, Team Leadership, Project Management, Printers, Photoshop, Data Entry, Statistics, Testing, Customer Satisfaction, Training
Education
University of North Florida 2007 — 2011
Bachelor's degree, Chemistry
Lorad Chemicals April 2014 - Present
Pure Alchemy Soaps June 2013 - Present
Asurion December 2012 - September 2013
Alorica October 2010 - December 2011
Skills
Chemistry, Troubleshooting, Research, Software Documentation, Computer Hardware, Networking, Microsoft Excel, PowerPoint, Customer Service, Access, Microsoft Word, Windows 7, Adobe Acrobat, Plumbing, Time Management, Leadership, Animation, First Aid, Fine Art, Audio Editing, Drawing, Environmental Science, Environmental Issues, Brickwork, Organic Chemistry, Surface Chemistry, Wet Chemistry, Cost Management, Teamwork, Data Analysis, Team Leadership, Project Management, Printers, Photoshop, Data Entry, Statistics, Testing, Customer Satisfaction, Training
Education
University of North Florida 2007 — 2011
Bachelor's degree, Chemistry
Bryant Avant Bryant Avant's Asurion Experience 2006 - Present
Job Wireless Professional
Industry Wireless
Experience
Wireless Customer Solutions INC August 2006 - Present
Asurion 2006 - Present
2004-2006McDonald's May 2004 - August 2006
2004Dairy Queen July 2002 - May 2004
Skills
Computer Repair, Software Installation, Shipping/receiving, Staff Supervision, Customer Service, Customer Satisfaction, Electronics, Wireless Networking, Cellular Manufacturing
Education
University of Phoenix 2010 — 2013
Criminal Justice/Law Enforcement Administration
SkillsBlackman High School
Criminal Justice major
Wireless Customer Solutions INC August 2006 - Present
Asurion 2006 - Present
2004-2006McDonald's May 2004 - August 2006
2004Dairy Queen July 2002 - May 2004
Skills
Computer Repair, Software Installation, Shipping/receiving, Staff Supervision, Customer Service, Customer Satisfaction, Electronics, Wireless Networking, Cellular Manufacturing
Education
University of Phoenix 2010 — 2013
Criminal Justice/Law Enforcement Administration
SkillsBlackman High School
Criminal Justice major
Kezia Tolon Kezia Tolon's Asurion Experience March 2012 - Present
Job Customer Service Representative at Asurion
Industry
Experience
Asurion March 2012 - Present
T-Mobile December 2008 - December 2011
Dempsey Vantrease and Follis, PLLC February 2008 - May 2008
Jewelry Television July 2006 - May 2008
Shop At Home Network April 2000 - July 2006
Avenue Stores, LLC March 1999 - April 2000
Skills
Customer Experience, Sales, Call Centers, Inventory Management, Data Entry, Customer Satisfaction, Retail, Leadership, Process Improvement, Team Leadership
Education
Draughons Junior College 2005 — 2007
Associates of Science, Medical Insurance Specialist/Medical Biller
University of Phoenix
Health/Health Care Administration/Management, Junior
Asurion March 2012 - Present
T-Mobile December 2008 - December 2011
Dempsey Vantrease and Follis, PLLC February 2008 - May 2008
Jewelry Television July 2006 - May 2008
Shop At Home Network April 2000 - July 2006
Avenue Stores, LLC March 1999 - April 2000
Skills
Customer Experience, Sales, Call Centers, Inventory Management, Data Entry, Customer Satisfaction, Retail, Leadership, Process Improvement, Team Leadership
Education
Draughons Junior College 2005 — 2007
Associates of Science, Medical Insurance Specialist/Medical Biller
University of Phoenix
Health/Health Care Administration/Management, Junior
Alyssa Kruft Alyssa Kruft's Asurion Experience August 2014 - Present
Job Premier Support Solutions Technician at Asurion
Industry Retail
Experience
Asurion August 2014 - Present
Eberhardt Landscaping, Inc October 2013 - August 2014
Walmart May 2012 - January 2013
Walmart January 2012 - May 2012
Ace Hardware September 2011 - December 2011
Walmart July 2011 - August 2011
Walmart August 2009 - October 2010
Walmart May 2009 - August 2009
Skills
Retail, Inventory Management, Sales, Merchandising, Customer Service, Customer Satisfaction, Leadership, PC: All Microsoft..., MAC: Microsoft for MAC..., Other: Understanding of..., Multi-tasking:..., Typing, Computer-savvy, Microsoft Office, Microsoft Excel, Microsoft Word, QuickBooks, Microsoft Publisher, Social Media Marketing, Social Media, Social Networking, Team Building, Strategic Planning, Sales Operations, Sales Management, Team Leadership, Training, Forecasting, Loss Prevention, Visual Merchandising, Merchandise Planning, Merchandise, Consumer Products, Consumer Package Goods, Consumer Packaged Goods..., Product Development, Technical Support, Customer Experience, Troubleshooting, Electronic...
Education
University of Phoenix 2015 — 2017
Bachelor of Science (B.S.), Information Technology with Cisco Networking Certificate
Grace College and Seminary 2008 — 2012
Bachelor of Science (B.S.), History
Norton High School 2004 — 2008
Asurion August 2014 - Present
Eberhardt Landscaping, Inc October 2013 - August 2014
Walmart May 2012 - January 2013
Walmart January 2012 - May 2012
Ace Hardware September 2011 - December 2011
Walmart July 2011 - August 2011
Walmart August 2009 - October 2010
Walmart May 2009 - August 2009
Skills
Retail, Inventory Management, Sales, Merchandising, Customer Service, Customer Satisfaction, Leadership, PC: All Microsoft..., MAC: Microsoft for MAC..., Other: Understanding of..., Multi-tasking:..., Typing, Computer-savvy, Microsoft Office, Microsoft Excel, Microsoft Word, QuickBooks, Microsoft Publisher, Social Media Marketing, Social Media, Social Networking, Team Building, Strategic Planning, Sales Operations, Sales Management, Team Leadership, Training, Forecasting, Loss Prevention, Visual Merchandising, Merchandise Planning, Merchandise, Consumer Products, Consumer Package Goods, Consumer Packaged Goods..., Product Development, Technical Support, Customer Experience, Troubleshooting, Electronic...
Education
University of Phoenix 2015 — 2017
Bachelor of Science (B.S.), Information Technology with Cisco Networking Certificate
Grace College and Seminary 2008 — 2012
Bachelor of Science (B.S.), History
Norton High School 2004 — 2008
Leslie Pack Leslie Pack's Asurion Experience 2012 - 2014
Job Director Healthcare Banking at Regions Financial Corporation
Industry Financial Services
Experience
Regions Financial Corporation 2015 - Present
Regions Financial Corporation 2014 - 2015
Asurion 2012 - 2014
Citigroup 2010 - 2012
Bank of America Merrill Lynch 2006 - 2010
Skills
Financial Modeling, Valuation, Investment Banking, Capital Markets, Financial Analysis, Private Equity, Corporate Finance, Equities, Due Diligence, Bloomberg, Hedge Funds, Mergers, Fixed Income, Investments, LBO, Cash Management, Portfolio Management, Financial Services, Mergers & Acquisitions, Banking, Risk Management, Credit, Asset Management, Finance, Venture Capital, Analysis, Business Valuation, Corporate Development, M&A experience, Securities, Strategic Financial..., Equity Research, Investor Relations, Leveraged Finance, Structured Finance, Financial Structuring, DCF, Alternative Investments, Strategy, Acquisitions, SEC filings, Credit Analysis, Executive Management, Project Finance, Acquisition Integration, Wealth Management, Restructuring, Emerging Markets, Derivatives, IPO
Education
Wake Forest University
MBA, Corporate Finance and Investment Banking
University of Richmond
BSBA, Accounting
Regions Financial Corporation 2015 - Present
Regions Financial Corporation 2014 - 2015
Asurion 2012 - 2014
Citigroup 2010 - 2012
Bank of America Merrill Lynch 2006 - 2010
Skills
Financial Modeling, Valuation, Investment Banking, Capital Markets, Financial Analysis, Private Equity, Corporate Finance, Equities, Due Diligence, Bloomberg, Hedge Funds, Mergers, Fixed Income, Investments, LBO, Cash Management, Portfolio Management, Financial Services, Mergers & Acquisitions, Banking, Risk Management, Credit, Asset Management, Finance, Venture Capital, Analysis, Business Valuation, Corporate Development, M&A experience, Securities, Strategic Financial..., Equity Research, Investor Relations, Leveraged Finance, Structured Finance, Financial Structuring, DCF, Alternative Investments, Strategy, Acquisitions, SEC filings, Credit Analysis, Executive Management, Project Finance, Acquisition Integration, Wealth Management, Restructuring, Emerging Markets, Derivatives, IPO
Education
Wake Forest University
MBA, Corporate Finance and Investment Banking
University of Richmond
BSBA, Accounting
Brandon Kernell Brandon Kernell's Asurion Experience September 2013 - December 2014
Job Team Lead at Xtend Healthcare, LLC
Industry Internet
Experience
Xtend Healthcare, LLC June 2015 - Present
Asurion September 2013 - December 2014
UniTek Global Services January 2013 - August 2013
CTIS, Inc. February 2012 - December 2012
Forklift Systems, Inc. March 2009 - April 2011
Forklift Systems, Inc. June 2008 - March 2009
Skills
Web Development, Web Design, Dreamweaver, cPanel, Linux, HTML, Social Networking, Microsoft Exchange, CompTIA A+ Certification, Networking, Adobe Acrobat, Troubleshooting, SEO, Windows, System Administration, Ubuntu, Microsoft Office, Computer Hardware, Software Installation, Windows 7, Team Building, Active Directory
Education
University of Phoenix
Associate's degree, Computer Science
Xtend Healthcare, LLC June 2015 - Present
Asurion September 2013 - December 2014
UniTek Global Services January 2013 - August 2013
CTIS, Inc. February 2012 - December 2012
Forklift Systems, Inc. March 2009 - April 2011
Forklift Systems, Inc. June 2008 - March 2009
Skills
Web Development, Web Design, Dreamweaver, cPanel, Linux, HTML, Social Networking, Microsoft Exchange, CompTIA A+ Certification, Networking, Adobe Acrobat, Troubleshooting, SEO, Windows, System Administration, Ubuntu, Microsoft Office, Computer Hardware, Software Installation, Windows 7, Team Building, Active Directory
Education
University of Phoenix
Associate's degree, Computer Science
Dina Belic Dina Belic's Asurion Experience June 2015 - Present
Job Licensing Coordinator at Asurion
Industry Financial Services
Experience
Asurion June 2015 - Present
Allstate July 2014 - June 2015
Allstate September 2013 - December 2013
Huntington Bank July 2011 - July 2013
Part Time Nanny April 2010 - April 2011
TD Ameritrade November 2007 - March 2010
AXA Advisors 4 Gateway Center March 2003 - March 2007
Citizens Bank 525 William Penn Place August 1998 - March 2003
Skills
Microsoft Office, Typing, Retail Sales, Coordinating Events, Client Development, Manage Client..., Sales, Expense Reports, Salesforce.com, Administrative..., Human Resources, Customer Satisfaction, Call Centers, Management
Education
University of Pittsburgh 1995 — 1997
Liberal Arts and Sciences/Liberal Studies
CCAC 1993 — 1995
Liberal Arts and Sciences/Liberal Studies
University of Pittsburgh
BiologyLiberal Art; Biology
Asurion June 2015 - Present
Allstate July 2014 - June 2015
Allstate September 2013 - December 2013
Huntington Bank July 2011 - July 2013
Part Time Nanny April 2010 - April 2011
TD Ameritrade November 2007 - March 2010
AXA Advisors 4 Gateway Center March 2003 - March 2007
Citizens Bank 525 William Penn Place August 1998 - March 2003
Skills
Microsoft Office, Typing, Retail Sales, Coordinating Events, Client Development, Manage Client..., Sales, Expense Reports, Salesforce.com, Administrative..., Human Resources, Customer Satisfaction, Call Centers, Management
Education
University of Pittsburgh 1995 — 1997
Liberal Arts and Sciences/Liberal Studies
CCAC 1993 — 1995
Liberal Arts and Sciences/Liberal Studies
University of Pittsburgh
BiologyLiberal Art; Biology
Bill McConnell Bill McConnell's Asurion Experience November 2007 - February 2015
Job Director at Parallon BPG
Industry Information Technology and Services
Experience
Parallon April 2015 - Present
Asurion November 2007 - February 2015
Edgenet March 2007 - November 2007
Fidelity National Information Services May 1993 - March 2007
Skills
Program Management, Management, Process Improvement, Team Leadership, Business Intelligence, Enterprise Software, IT Strategy, Leadership, Cross-functional Team..., SDLC, PMO, Project Management, CRM, Business Analysis, Vendor Management, Risk Management, PMP, Integration, Business Process..., Project Portfolio..., Quality Assurance, Software Project..., Strategy, Budgets, Product Management, Marketing, Testing, Strategic Planning, Workforce Management, Medical Practice..., Pre-sales, Solution Selling, Predictive Analytics
Education
Vanderbilt University 1989 — 1993
Bachelor of Arts (BA), Political Science and Communications
University of North Carolina at Charlotte 1994 — 1995
Master of Business Administration (MBA)
Parallon April 2015 - Present
Asurion November 2007 - February 2015
Edgenet March 2007 - November 2007
Fidelity National Information Services May 1993 - March 2007
Skills
Program Management, Management, Process Improvement, Team Leadership, Business Intelligence, Enterprise Software, IT Strategy, Leadership, Cross-functional Team..., SDLC, PMO, Project Management, CRM, Business Analysis, Vendor Management, Risk Management, PMP, Integration, Business Process..., Project Portfolio..., Quality Assurance, Software Project..., Strategy, Budgets, Product Management, Marketing, Testing, Strategic Planning, Workforce Management, Medical Practice..., Pre-sales, Solution Selling, Predictive Analytics
Education
Vanderbilt University 1989 — 1993
Bachelor of Arts (BA), Political Science and Communications
University of North Carolina at Charlotte 1994 — 1995
Master of Business Administration (MBA)
Jessica Baldwin Jessica Baldwin's Asurion Experience October 2010 - October 2012
Job
Industry Information Technology and Services
Experience
Green Hills YMCA September 2009 - Present
Integrify August 2013 - August 2015
Mosaic Consulting Group, LLC October 2012 - August 2013
Asurion October 2010 - October 2012
Broadcast Music, Inc. (BMI) - (Landmark Digital) December 2008 - October 2010
CSI Solutions May 2008 - December 2008
Aspect Software November 2003 - May 2008
HealthStream, Inc. April 2001 - November 2003
Igaea September 2000 - February 2001
McNeely, Pigott & Fox 1999 - 2000
Skills
Project Management, Business Intelligence, SQL, Team Leadership, Data Modeling, Project Planning, Oracle, Data Mining, Master Data Management, Software Development..., Amdocs Clarify, SDLC, DataFlux, Process Improvement, Program Management, Management, Strategy, Enterprise Software, Agile Methodologies, Software Documentation, Troubleshooting, Product Management, PMP, Integration, Business Analysis, Business Process, Security, Databases, Analysis, Requirements Analysis, Testing, Vendor Management, Requirements Gathering, Business Requirements, Data Analysis, Cross-functional Team..., Data Warehousing, Business Process..., Software Project..., ETL, SharePoint, Leadership, Business Objects
Education
University of Phoenix 2003 — 2005
MBA
Vanderbilt University 1994 — 1998
BA
Walton High School Alumni!
Green Hills YMCA September 2009 - Present
Integrify August 2013 - August 2015
Mosaic Consulting Group, LLC October 2012 - August 2013
Asurion October 2010 - October 2012
Broadcast Music, Inc. (BMI) - (Landmark Digital) December 2008 - October 2010
CSI Solutions May 2008 - December 2008
Aspect Software November 2003 - May 2008
HealthStream, Inc. April 2001 - November 2003
Igaea September 2000 - February 2001
McNeely, Pigott & Fox 1999 - 2000
Skills
Project Management, Business Intelligence, SQL, Team Leadership, Data Modeling, Project Planning, Oracle, Data Mining, Master Data Management, Software Development..., Amdocs Clarify, SDLC, DataFlux, Process Improvement, Program Management, Management, Strategy, Enterprise Software, Agile Methodologies, Software Documentation, Troubleshooting, Product Management, PMP, Integration, Business Analysis, Business Process, Security, Databases, Analysis, Requirements Analysis, Testing, Vendor Management, Requirements Gathering, Business Requirements, Data Analysis, Cross-functional Team..., Data Warehousing, Business Process..., Software Project..., ETL, SharePoint, Leadership, Business Objects
Education
University of Phoenix 2003 — 2005
MBA
Vanderbilt University 1994 — 1998
BA
Walton High School Alumni!
Alesha Sullivan Alesha Sullivan's Asurion Experience January 2013 - Present
Job Data Development Analyst 1 at Asurion
Industry Information Technology and Services
Experience
Asurion January 2013 - Present
Asurion October 2012 - January 2013
UNC Charlotte August 2011 - June 2012
University of Tennessee August 2010 - August 2011
Skills
Econometric Modeling, Stata, R, Typing, Word, PowerPoint, Excel, Microsoft Office, Social Media, Data Analysis, Data Entry, Retail
Education
UNCC 2011 — 2012
Master's of Science, Economics
University of Tennessee-Knoxville 2006 — 2010
Bachelor of Arts (B.A.), Economics
Asurion January 2013 - Present
Asurion October 2012 - January 2013
UNC Charlotte August 2011 - June 2012
University of Tennessee August 2010 - August 2011
Skills
Econometric Modeling, Stata, R, Typing, Word, PowerPoint, Excel, Microsoft Office, Social Media, Data Analysis, Data Entry, Retail
Education
UNCC 2011 — 2012
Master's of Science, Economics
University of Tennessee-Knoxville 2006 — 2010
Bachelor of Arts (B.A.), Economics
Pedro Newberry Pedro Newberry's Asurion Experience November 2012 - Present
Job Experienced Customer Service/IT Professional
Industry Information Technology and Services
Experience
Asurion November 2012 - Present
Dornbaugh Designs 2010 - 2012
Siemens IT Solutions & Services October 2006 - June 2010
T-Mobile October 2001 - May 2005
Skills
Active Directory, Leadership, Coaching, Microsoft Excel, Team Leadership, Wireless, HP Service Manager, Laser Printers, Xerox Printers, Sales Operations, Field Service, Troubleshooting, Customer Service, Computer Hardware, Telecommunications, Networking, XP, Project Management, Call Center, Process Improvement, Microsoft Office, Management, Windows, Marimba, EMC Storage, Disaster Recovery, Printers, Windows 7, Call Centers, Software Documentation, Technical Support, Data Center, System Deployment, Hardware
Education
University of Phoenix-Nashville Campus 2006 — 2009
N/A, Business Administration and Management, General, 3.8
University of Tennessee-Knoxville 1995 — 1997
N/A, Electrical Engineering, 3.0
Asurion November 2012 - Present
Dornbaugh Designs 2010 - 2012
Siemens IT Solutions & Services October 2006 - June 2010
T-Mobile October 2001 - May 2005
Skills
Active Directory, Leadership, Coaching, Microsoft Excel, Team Leadership, Wireless, HP Service Manager, Laser Printers, Xerox Printers, Sales Operations, Field Service, Troubleshooting, Customer Service, Computer Hardware, Telecommunications, Networking, XP, Project Management, Call Center, Process Improvement, Microsoft Office, Management, Windows, Marimba, EMC Storage, Disaster Recovery, Printers, Windows 7, Call Centers, Software Documentation, Technical Support, Data Center, System Deployment, Hardware
Education
University of Phoenix-Nashville Campus 2006 — 2009
N/A, Business Administration and Management, General, 3.8
University of Tennessee-Knoxville 1995 — 1997
N/A, Electrical Engineering, 3.0
Scott P. Jones Scott P. Jones's Asurion Experience October 2008 - Present
Job Missioncritical technology leadership; building & scaling operations; strategic change & program management
Industry Wireless
Experience
Asurion October 2008 - Present
Asurion November 2009 - December 2011
Expedia Inc. May 2006 - October 2008
CVS/Caremark 2005 - 2006
CIGNA 2002 - 2005
Nortel Networks 1990 - 2001
Skills
Organizational..., Global Delivery, IT Operations, IT Outsourcing, Business Strategy, Vendor Management, Global Operations, Executive Management, Start-ups, Strategic Planning, Program Management, Integration, Relationship Management, Operational Excellence, Budgets, Cross-functional Team..., IT Strategy, Stakeholder Management, Software Development, Business Process..., Information Technology, Matrix Management, Infrastructure, Portfolio Management, Financial Analysis, Global Sourcing, Team Building, Governance, Wireless, Operations Management, ITIL, Collaboration, Disaster Recovery, Workforce Management
Education
University of North Carolina at Chapel Hill
MBA
University of North Carolina at Chapel Hill
B.S., Business Administration (Finance)
Asurion October 2008 - Present
Asurion November 2009 - December 2011
Expedia Inc. May 2006 - October 2008
CVS/Caremark 2005 - 2006
CIGNA 2002 - 2005
Nortel Networks 1990 - 2001
Skills
Organizational..., Global Delivery, IT Operations, IT Outsourcing, Business Strategy, Vendor Management, Global Operations, Executive Management, Start-ups, Strategic Planning, Program Management, Integration, Relationship Management, Operational Excellence, Budgets, Cross-functional Team..., IT Strategy, Stakeholder Management, Software Development, Business Process..., Information Technology, Matrix Management, Infrastructure, Portfolio Management, Financial Analysis, Global Sourcing, Team Building, Governance, Wireless, Operations Management, ITIL, Collaboration, Disaster Recovery, Workforce Management
Education
University of North Carolina at Chapel Hill
MBA
University of North Carolina at Chapel Hill
B.S., Business Administration (Finance)
LaMont Proctor II LaMont Proctor II's Asurion Experience September 2009 - December 2009
Job looking for the next big thing
Industry Accounting
Experience
Lamont Proctor II October 2011 - Present
VPS Convenience Store Group September 2011 - October 2011
Tredegar Film Products May 2011 - June 2011
Gregory & Associates, PLLC March 2011 - April 2011
Asurion September 2009 - December 2009
Video Gaming Technologies April 2009 - May 2009
VF Corporation April 2008 - February 2009
Keystone Automotive April 2006 - April 2007
Mrs. Fields Cookies October 2006 - March 2007
Carroll & Company January 2005 - March 2007
Skills
Tax, Accounting, Data Mining, Data Modeling, Financial Reporting, Quickbooks, Tax Returns, Income Tax, Financial Planning, Corporate Tax, Bookkeeping, Accounts Payable, Budgeting, GAAP, Financial Accounting, General Ledger, US GAAP, Accounts Receivable, Tax Preparation, Financial Analysis, Excel, Reconciliation, Tax Accounting, Data Warehousing, IRS, Budgets, Microsoft Excel, Great Plains Software, Account Reconciliation, QuickBooks, Accruals, Financial Modeling, Fixed Assets, Management, Financial Statements, Expenses, Journal Entries, Forecasting, Cash Flow, Leadership, Finance, Auditing, Strategic Financial..., Analysis, Process Improvement, Sarbanes-Oxley Act, Variance Analysis
Education
University of Phoenix 2012 — 2013
Graduate Certificate, Project Management
University of Phoenix 2005 — 2007
MBA, Accounting
Virginia Commonwealth University - School of Business 2001 — 2004
BS, Accounting
Lamont Proctor II October 2011 - Present
VPS Convenience Store Group September 2011 - October 2011
Tredegar Film Products May 2011 - June 2011
Gregory & Associates, PLLC March 2011 - April 2011
Asurion September 2009 - December 2009
Video Gaming Technologies April 2009 - May 2009
VF Corporation April 2008 - February 2009
Keystone Automotive April 2006 - April 2007
Mrs. Fields Cookies October 2006 - March 2007
Carroll & Company January 2005 - March 2007
Skills
Tax, Accounting, Data Mining, Data Modeling, Financial Reporting, Quickbooks, Tax Returns, Income Tax, Financial Planning, Corporate Tax, Bookkeeping, Accounts Payable, Budgeting, GAAP, Financial Accounting, General Ledger, US GAAP, Accounts Receivable, Tax Preparation, Financial Analysis, Excel, Reconciliation, Tax Accounting, Data Warehousing, IRS, Budgets, Microsoft Excel, Great Plains Software, Account Reconciliation, QuickBooks, Accruals, Financial Modeling, Fixed Assets, Management, Financial Statements, Expenses, Journal Entries, Forecasting, Cash Flow, Leadership, Finance, Auditing, Strategic Financial..., Analysis, Process Improvement, Sarbanes-Oxley Act, Variance Analysis
Education
University of Phoenix 2012 — 2013
Graduate Certificate, Project Management
University of Phoenix 2005 — 2007
MBA, Accounting
Virginia Commonwealth University - School of Business 2001 — 2004
BS, Accounting
Jason Young Jason Young's Asurion Experience 2015 - Present
Job Senior Vice President at GIC Special Investments
Industry Venture Capital & Private Equity
Experience
GIC 2013 - Present
Turnitin 2014 - Present
BMC Software 2014 - Present
PetSmart 2015 - Present
Asurion 2015 - Present
Silver Lake Partners 2006 - 2013
Goldman Sachs 2004 - 2006
Education
University of Pennsylvania - The Wharton School 2000 — 2004
Bachelor of Science (B.S.), Economics
University of Pennsylvania 2000 — 2004
Bachelor of Science in Engineering (B.S.E.)
GIC 2013 - Present
Turnitin 2014 - Present
BMC Software 2014 - Present
PetSmart 2015 - Present
Asurion 2015 - Present
Silver Lake Partners 2006 - 2013
Goldman Sachs 2004 - 2006
Education
University of Pennsylvania - The Wharton School 2000 — 2004
Bachelor of Science (B.S.), Economics
University of Pennsylvania 2000 — 2004
Bachelor of Science in Engineering (B.S.E.)
Ed Armstrong Ed Armstrong's Asurion Experience April 2014 - February 2015
Job AVP, SourceToPay Practice at GENPACT
Industry Consumer Services
Experience
GENPACT August 2015 - Present
Asurion April 2014 - February 2015
Electronic Arts August 2009 - April 2014
HD Supply, Inc. January 2009 - June 2009
The Home Depot October 2006 - January 2009
The Stanley Works 2002 - 2006
Skills
Cross-functional Team..., Vendor Management, Contract Management, Business Process..., Business Process Design, Sales Operations, Strategic Sourcing, Six Sigma, Operational Risk..., Telecom Expense..., eSourcing, Inventory Planning, Government Contract..., IT contract negotiation, Sales Contracts, Global Sourcing, Process Improvement, Project Portfolio..., Supply Chain, Project Management, Contract Negotiation, Analytics, Enterprise Software, Business Strategy, Management, Strategy, Leadership, Change Management, Negotiation
Education
University of Southern California 1994 — 1996
BA
GENPACT August 2015 - Present
Asurion April 2014 - February 2015
Electronic Arts August 2009 - April 2014
HD Supply, Inc. January 2009 - June 2009
The Home Depot October 2006 - January 2009
The Stanley Works 2002 - 2006
Skills
Cross-functional Team..., Vendor Management, Contract Management, Business Process..., Business Process Design, Sales Operations, Strategic Sourcing, Six Sigma, Operational Risk..., Telecom Expense..., eSourcing, Inventory Planning, Government Contract..., IT contract negotiation, Sales Contracts, Global Sourcing, Process Improvement, Project Portfolio..., Supply Chain, Project Management, Contract Negotiation, Analytics, Enterprise Software, Business Strategy, Management, Strategy, Leadership, Change Management, Negotiation
Education
University of Southern California 1994 — 1996
BA
Shelly Fratichelli-Byrd MBA, BS/BM Shelly Fratichelli-Byrd MBA, BS/BM's Asurion Experience April 2008 - Present
Job IT Procurement Supervisor
Industry Computer Hardware
Experience
Department of Veterans Affairs October 2009 - Present
Asurion April 2008 - Present
Undisclosed 2008 - 2008
Skills
Program Management, Employee Benefits, Vendor Management, Time Management, Cross-functional Team..., Process Improvement, Telecommunications, Wireless, Outsourcing, ITIL, IT Management, Business Analysis, Product Management, Visio, Data Center, Business Process..., Disaster Recovery, SharePoint, Project Management, Management
Education
University of Phoenix 2006 — 2007
MBA, Business Administration and Management, General
University of Phoenix 2004 — 2006
BS/BM, Business Management
Department of Veterans Affairs October 2009 - Present
Asurion April 2008 - Present
Undisclosed 2008 - 2008
Skills
Program Management, Employee Benefits, Vendor Management, Time Management, Cross-functional Team..., Process Improvement, Telecommunications, Wireless, Outsourcing, ITIL, IT Management, Business Analysis, Product Management, Visio, Data Center, Business Process..., Disaster Recovery, SharePoint, Project Management, Management
Education
University of Phoenix 2006 — 2007
MBA, Business Administration and Management, General
University of Phoenix 2004 — 2006
BS/BM, Business Management
Travis Agnew Travis Agnew's Asurion Experience May 2013 - Present
Job Senior Manager Learning, Training, Design and Development
Industry Information Technology and Services
Experience
Asurion May 2013 - Present
Geek Squad May 2011 - May 2013
Geek Squad March 2010 - May 2011
Geek Squad January 2006 - March 2010
Skills
Training, Management, Cross-functional Team..., Leadership, Project Management, Team Leadership, Technical Training, People Development, Troubleshooting, Training Delivery, Technical Support, Team Building, Vendor Management, Project Planning, Computer Hardware, P&L Management, Hands-on Training, Leadership Development, Windows 7, Captivate, People Management, Multi-unit, Public Speaking, Presentation Design, Training Facilitation, Training Videos, Training Manuals, Training Programme..., Learning Management..., Learning Management, Training Analysis, Quality Assurance, Change Management, International Business..., Collaboration, Event Planning, Distance Learning, Training Needs Analysis, Report Development, International, Agile Methodologies, Lean Six Sigma, ADDIE, Gamification, Mobile Learning
Education
University of Oklahoma
Finance
Asurion May 2013 - Present
Geek Squad May 2011 - May 2013
Geek Squad March 2010 - May 2011
Geek Squad January 2006 - March 2010
Skills
Training, Management, Cross-functional Team..., Leadership, Project Management, Team Leadership, Technical Training, People Development, Troubleshooting, Training Delivery, Technical Support, Team Building, Vendor Management, Project Planning, Computer Hardware, P&L Management, Hands-on Training, Leadership Development, Windows 7, Captivate, People Management, Multi-unit, Public Speaking, Presentation Design, Training Facilitation, Training Videos, Training Manuals, Training Programme..., Learning Management..., Learning Management, Training Analysis, Quality Assurance, Change Management, International Business..., Collaboration, Event Planning, Distance Learning, Training Needs Analysis, Report Development, International, Agile Methodologies, Lean Six Sigma, ADDIE, Gamification, Mobile Learning
Education
University of Oklahoma
Finance
Luke Stager Luke Stager's Asurion Experience June 2014 - Present
Job Financial Analyst at Asurion
Industry Information Technology and Services
Experience
Asurion June 2014 - Present
Covidien May 2013 - July 2013
University of San Diego January 2013 - May 2013
Covidien May 2012 - September 2012
Skills
PowerPoint, Excel, Word, Management, Statistics, Market Research, Statistical Modeling, Forecasting, Accounting, Research, Team Building, Process Improvement, Marketing, Account Management, Economics, Teamwork, SPSS, Social Networking, Financial Modeling, Financial Reporting, Microsoft Word, Public Speaking, Data Analysis, Financial Analysis, Strategic Planning, Teaching, Project Management, Access, Leadership, Sales, Budgets, Business Strategy, Team Leadership, Project Planning, Time Management, Corporate Finance, Valuation, Excel models, Capital Budgeting, Microsoft Excel, Finance, Microsoft Office
Education
Vanderbilt University - Owen Graduate School of Management 2013 — 2014
Master of Science (M.S.), Finance
University of San Diego 2009 — 2013
Bachelor of Arts (B.A.), Economics, 3.55
niwot high school
Asurion June 2014 - Present
Covidien May 2013 - July 2013
University of San Diego January 2013 - May 2013
Covidien May 2012 - September 2012
Skills
PowerPoint, Excel, Word, Management, Statistics, Market Research, Statistical Modeling, Forecasting, Accounting, Research, Team Building, Process Improvement, Marketing, Account Management, Economics, Teamwork, SPSS, Social Networking, Financial Modeling, Financial Reporting, Microsoft Word, Public Speaking, Data Analysis, Financial Analysis, Strategic Planning, Teaching, Project Management, Access, Leadership, Sales, Budgets, Business Strategy, Team Leadership, Project Planning, Time Management, Corporate Finance, Valuation, Excel models, Capital Budgeting, Microsoft Excel, Finance, Microsoft Office
Education
Vanderbilt University - Owen Graduate School of Management 2013 — 2014
Master of Science (M.S.), Finance
University of San Diego 2009 — 2013
Bachelor of Arts (B.A.), Economics, 3.55
niwot high school
Melissa Skalnik Melissa Skalnik's Asurion Experience October 2011 - Present
Job Sr. Financial Analyst at Asurion
Industry Wireless
Experience
Asurion October 2011 - Present
Asurion August 2009 - October 2011
Asurion March 2009 - August 2009
WESCO Distribution July 2008 - March 2009
Carlton-Bates Company (WESCO Distribution) February 2007 - July 2008
Carlton-Bates Company (WESCO Distribution) January 2004 - February 2007
Cellular ReNewal, Inc March 2002 - December 2003
Skills
Forecasting, Financial Analysis, Process Improvement, Accounts Payable, Financial Reporting, Variance Analysis, Financial Modeling, Financial Accounting, Operations Management, Accounting, Finance, General Ledger, Access, Auditing, Analysis, Cross-functional Team..., Management
Education
University of Phoenix 2003 — 2007
Bachelor of Science in Business, Accounting, 3.67 GPA
Asurion October 2011 - Present
Asurion August 2009 - October 2011
Asurion March 2009 - August 2009
WESCO Distribution July 2008 - March 2009
Carlton-Bates Company (WESCO Distribution) February 2007 - July 2008
Carlton-Bates Company (WESCO Distribution) January 2004 - February 2007
Cellular ReNewal, Inc March 2002 - December 2003
Skills
Forecasting, Financial Analysis, Process Improvement, Accounts Payable, Financial Reporting, Variance Analysis, Financial Modeling, Financial Accounting, Operations Management, Accounting, Finance, General Ledger, Access, Auditing, Analysis, Cross-functional Team..., Management
Education
University of Phoenix 2003 — 2007
Bachelor of Science in Business, Accounting, 3.67 GPA
Dawn Craig Dawn Craig's Asurion Experience March 2013 - February 2015
Job SQA Analyst
Industry Insurance
Experience
myNEXUS March 2015 - Present
Asurion March 2013 - February 2015
Asurion August 2010 - March 2013
Cigna-HealthSpring August 2006 - September 2010
Skills
Process Improvement, Leadership, Customer Service, Microsoft Office, Microsoft Excel, Vendor Management, Training, PeopleSoft, Procurement, Project Management, Team Building, Contract Negotiation, Cross-functional Team..., Management, Account Management, Business Analysis, Analysis, Program Management, Customer Satisfaction, Forecasting, Negotiation, Budgets, Call Centers, Outlook, Time Management, Access, Financial Analysis, Strategy, Microsoft Word, Data Analysis, Networking, Troubleshooting, Business Process..., SDLC, Coaching, New Business Development, Operations Management, Change Management, Inventory Management, Software Documentation, Healthcare, Insurance
Education
University of Phoenix 2007 — 2012
Associate's degree, Business Administration and Management, General
myNEXUS March 2015 - Present
Asurion March 2013 - February 2015
Asurion August 2010 - March 2013
Cigna-HealthSpring August 2006 - September 2010
Skills
Process Improvement, Leadership, Customer Service, Microsoft Office, Microsoft Excel, Vendor Management, Training, PeopleSoft, Procurement, Project Management, Team Building, Contract Negotiation, Cross-functional Team..., Management, Account Management, Business Analysis, Analysis, Program Management, Customer Satisfaction, Forecasting, Negotiation, Budgets, Call Centers, Outlook, Time Management, Access, Financial Analysis, Strategy, Microsoft Word, Data Analysis, Networking, Troubleshooting, Business Process..., SDLC, Coaching, New Business Development, Operations Management, Change Management, Inventory Management, Software Documentation, Healthcare, Insurance
Education
University of Phoenix 2007 — 2012
Associate's degree, Business Administration and Management, General
Kimberly Grauberger MBA, PMP, CSM's Asurion Experience March 2011 - May 2012
Job PMO Manager Parallon Project Services
Industry Hospital & Health Care
Experience
HCA/Parallon January 2014 - Present
HCA/Parallon May 2012 - January 2014
Asurion March 2011 - May 2012
Tek Systems August 2010 - January 2011
Blue Cross/Blue Shield of Tennessee September 2009 - August 2010
EDS, an HP Company January 1998 - September 2009
EDS, an HP company January 1998 - September 2009
Skills
Cross-functional Team..., Program Management, Certified Project..., Project Management, MS Project, Corporate Communications, Contract Negotiation, Project Estimation, Enterprise Risk..., IT Risk Management, Operational Risk..., Quality Management, Requirements..., Scope Management, People Skills, Educational Leadership, Professional Mentoring, Coaching, Youth Mentoring, PMP, PMO, Management, Requirements Gathering, Project Portfolio..., CMMI, Business Process..., Business Process, Budgets, Business Transformation, Process Improvement, IT Strategy, Project Delivery, IT Management, Resource Management, Disaster Recovery, Change Management, Employee Training, Project Planning, Management Consulting, Requirements Analysis, Business Analysis, Business Strategy, Vendor Management, Leadership, Business Intelligence
Education
University of Phoenix 2003 — 2005
Masters, Masters in Business Administration
University of Tennessee-Knoxville 1992 — 1997
BS, Engineering Science and Mechanics - Biomechanics/Biomedical Engineering
HCA/Parallon January 2014 - Present
HCA/Parallon May 2012 - January 2014
Asurion March 2011 - May 2012
Tek Systems August 2010 - January 2011
Blue Cross/Blue Shield of Tennessee September 2009 - August 2010
EDS, an HP Company January 1998 - September 2009
EDS, an HP company January 1998 - September 2009
Skills
Cross-functional Team..., Program Management, Certified Project..., Project Management, MS Project, Corporate Communications, Contract Negotiation, Project Estimation, Enterprise Risk..., IT Risk Management, Operational Risk..., Quality Management, Requirements..., Scope Management, People Skills, Educational Leadership, Professional Mentoring, Coaching, Youth Mentoring, PMP, PMO, Management, Requirements Gathering, Project Portfolio..., CMMI, Business Process..., Business Process, Budgets, Business Transformation, Process Improvement, IT Strategy, Project Delivery, IT Management, Resource Management, Disaster Recovery, Change Management, Employee Training, Project Planning, Management Consulting, Requirements Analysis, Business Analysis, Business Strategy, Vendor Management, Leadership, Business Intelligence
Education
University of Phoenix 2003 — 2005
Masters, Masters in Business Administration
University of Tennessee-Knoxville 1992 — 1997
BS, Engineering Science and Mechanics - Biomechanics/Biomedical Engineering
Juliet Orgain's Asurion Experience March 2014 - Present
Job IT Manager at Asurion
Industry Information Technology and Services
Experience
Asurion March 2014 - Present
Asurion July 2012 - Present
Asurion March 2012 - July 2012
Asurion November 2010 - March 2012
Asurion November 2007 - November 2010
Letter Logic Inc. January 2007 - September 2007
Automated License Systems August 2003 - January 2007
Support Engineering June 1993 - August 2003
Skills
Disaster Recovery, ITIL, Troubleshooting, Security, Information Technology, System Administration, Data Center, Infrastructure, Operating Systems, Servers, Hardware, High Availability, Microsoft SQL Server, DNS, Citrix, IIS, Databases, Integration, Problem Management, Web Applications, OPNET, .NET, Resolving Issues, Team Leadership, Network Monitoring Tools, Team Management, Vendor Management, Mentoring, Project Management, Building Effective..., Communication
Education
MS SCOM 2013 — 2013
System Center 2012 Operations Manager
ITIL V3 Certified 2009 — 2009
ITIL V3, IT Information Library
ITMM 1996 — 1997
AS, Physical Therapy/Therapist
University of Phoenix
MS, ITS
Asurion March 2014 - Present
Asurion July 2012 - Present
Asurion March 2012 - July 2012
Asurion November 2010 - March 2012
Asurion November 2007 - November 2010
Letter Logic Inc. January 2007 - September 2007
Automated License Systems August 2003 - January 2007
Support Engineering June 1993 - August 2003
Skills
Disaster Recovery, ITIL, Troubleshooting, Security, Information Technology, System Administration, Data Center, Infrastructure, Operating Systems, Servers, Hardware, High Availability, Microsoft SQL Server, DNS, Citrix, IIS, Databases, Integration, Problem Management, Web Applications, OPNET, .NET, Resolving Issues, Team Leadership, Network Monitoring Tools, Team Management, Vendor Management, Mentoring, Project Management, Building Effective..., Communication
Education
MS SCOM 2013 — 2013
System Center 2012 Operations Manager
ITIL V3 Certified 2009 — 2009
ITIL V3, IT Information Library
ITMM 1996 — 1997
AS, Physical Therapy/Therapist
University of Phoenix
MS, ITS
Anthony Ries's Asurion Experience September 2013 - January 2014
Job IT Consultant at Serenity Womens Care
Industry Information Technology and Services
Experience
MD24 House Call, Inc September 2015 - Present
Serenity Womens Care June 2015 - Present
Ed Browne Studios May 2011 - Present
Avella Specialty Pharmacy March 2014 - August 2015
Asurion September 2013 - January 2014
ClearPath Solutions February 2013 - August 2013
Stream Global Services July 2012 - December 2012
Accountability Management and Real Estate September 2007 - April 2011
Magnum Companies December 2006 - July 2007
Skills
Troubleshooting, Microsoft Office, Training, Technical Support, Help Desk Support, Customer Service, Computer Hardware, Windows XP, Networking, Hardware, Employee Training, Active Directory, Windows 7, Computer Repair, Management, XP, Customer Satisfaction, Mac OS X, iOS, Android, Quality Assurance, Inventory Control, Exchange Server, Shoretel\Provision, Security Software, Computer Imaging, Server Maintenance, Windows 8.1, Windows 10
Education
University of Phoenix 2010 — 2014
Bachelor of Arts (B.A.), Business Marketing
University of Phoenix 2008 — 2010
Associate of Arts (A.A.), Business
MD24 House Call, Inc September 2015 - Present
Serenity Womens Care June 2015 - Present
Ed Browne Studios May 2011 - Present
Avella Specialty Pharmacy March 2014 - August 2015
Asurion September 2013 - January 2014
ClearPath Solutions February 2013 - August 2013
Stream Global Services July 2012 - December 2012
Accountability Management and Real Estate September 2007 - April 2011
Magnum Companies December 2006 - July 2007
Skills
Troubleshooting, Microsoft Office, Training, Technical Support, Help Desk Support, Customer Service, Computer Hardware, Windows XP, Networking, Hardware, Employee Training, Active Directory, Windows 7, Computer Repair, Management, XP, Customer Satisfaction, Mac OS X, iOS, Android, Quality Assurance, Inventory Control, Exchange Server, Shoretel\Provision, Security Software, Computer Imaging, Server Maintenance, Windows 8.1, Windows 10
Education
University of Phoenix 2010 — 2014
Bachelor of Arts (B.A.), Business Marketing
University of Phoenix 2008 — 2010
Associate of Arts (A.A.), Business
Susan Ball's Asurion Experience September 2012 - May 2014
Job Logistics Analyst at APL
Industry Transportation/Trucking/Railroad
Experience
APL May 2014 - Present
Asurion September 2012 - May 2014
Xerox April 2008 - May 2012
Skills
Call Centers, Customer Satisfaction, Telecommunications, Hiring, Troubleshooting, Mobile Devices, Applicant Tracking..., Temporary Placement, Vendor Management, Customer Experience, Training, Leadership, Logistics, Freight, Transportation, Container Terminals, Container Shipping, Onboarding, Customer Retention, Employee Engagement, Taleo, Recruiting, Performance Management, Team Leadership, Customer Support, Import, Import Export, International Shipping, Documentation, Android, HRIS, Internet Recruiting, Outsourcing, Employee Training, College Recruiting, CRM, Mobile Technology, iOS, iPad, Wireless, Windows Phone, Benefits Negotiation, Job Fairs, Coaching
Education
University of Phoenix
Business Management/ Human Resource Management, 3.0
APL May 2014 - Present
Asurion September 2012 - May 2014
Xerox April 2008 - May 2012
Skills
Call Centers, Customer Satisfaction, Telecommunications, Hiring, Troubleshooting, Mobile Devices, Applicant Tracking..., Temporary Placement, Vendor Management, Customer Experience, Training, Leadership, Logistics, Freight, Transportation, Container Terminals, Container Shipping, Onboarding, Customer Retention, Employee Engagement, Taleo, Recruiting, Performance Management, Team Leadership, Customer Support, Import, Import Export, International Shipping, Documentation, Android, HRIS, Internet Recruiting, Outsourcing, Employee Training, College Recruiting, CRM, Mobile Technology, iOS, iPad, Wireless, Windows Phone, Benefits Negotiation, Job Fairs, Coaching
Education
University of Phoenix
Business Management/ Human Resource Management, 3.0
Jeremiah Graham's Asurion Experience May 2005 - December 2009
Job Web Development Project Manager at G/O Digital
Industry Marketing and Advertising
Experience
G/O Digital August 2014 - Present
TTI Floor Care North America August 2013 - July 2014
Ladycakes Cupcakes December 2010 - May 2014
Oreck Corporation September 2012 - August 2013
Oreck Corporation November 2011 - September 2012
Vista-Pro Automotive, LLC October 2010 - November 2011
Conservation Services Group March 2010 - October 2010
Asurion May 2005 - December 2009
Skills
Online Marketing, E-commerce, Customer Satisfaction, Cross-functional Team..., Call Centers, Marketing, Customer Service, Process Improvement, Management, Microsoft Office, Sales, Marketing Strategy, Retail, Training, Direct Marketing, Merchandising, Project Management, Web Marketing, Team Leadership, Analysis, Critical Thinking, Microsoft Word, Quality Assurance, Demandware, Customer Retention, Vendor Management, Program Management, Social Media, Customer Acquisition, Time Management, Photoshop, Outlook, Access, PowerPoint, Team Building, Web Content, Web Content Management, Mac OS, Content Marketing, WYSIWYG layout tools, Omniture, Oral & Written..., Documentations, Flow Charts, Process Management, Call Center, Mac, Salesforce.com
Education
University of Phoenix 2011 — 2012
MBA, Technology Management
University of Phoenix 2007 — 2010
School of Business-Bachelors of Science, Marketing
G/O Digital August 2014 - Present
TTI Floor Care North America August 2013 - July 2014
Ladycakes Cupcakes December 2010 - May 2014
Oreck Corporation September 2012 - August 2013
Oreck Corporation November 2011 - September 2012
Vista-Pro Automotive, LLC October 2010 - November 2011
Conservation Services Group March 2010 - October 2010
Asurion May 2005 - December 2009
Skills
Online Marketing, E-commerce, Customer Satisfaction, Cross-functional Team..., Call Centers, Marketing, Customer Service, Process Improvement, Management, Microsoft Office, Sales, Marketing Strategy, Retail, Training, Direct Marketing, Merchandising, Project Management, Web Marketing, Team Leadership, Analysis, Critical Thinking, Microsoft Word, Quality Assurance, Demandware, Customer Retention, Vendor Management, Program Management, Social Media, Customer Acquisition, Time Management, Photoshop, Outlook, Access, PowerPoint, Team Building, Web Content, Web Content Management, Mac OS, Content Marketing, WYSIWYG layout tools, Omniture, Oral & Written..., Documentations, Flow Charts, Process Management, Call Center, Mac, Salesforce.com
Education
University of Phoenix 2011 — 2012
MBA, Technology Management
University of Phoenix 2007 — 2010
School of Business-Bachelors of Science, Marketing
Cressida Wilson's Asurion Experience November 2013 - May 2014
Job True Waldorf Service
Industry Hospitality
Experience
Waldorf Astoria Hotels & Resorts January 2015 - Present
International Cruise and Excursions, Inc. August 2014 - Present
Asurion November 2013 - May 2014
Stream Global Services November 2012 - January 2014
Fairmont Scottsdale Princess May 2012 - January 2014
Walt Disney World May 2009 - October 2011
SeaWorld : Anheuser Busch Entertainment January 2006 - May 2009
Education
University of Southern California 2008 — 2011
Bachelor of Arts (B.A.), Advertising
Waldorf Astoria Hotels & Resorts January 2015 - Present
International Cruise and Excursions, Inc. August 2014 - Present
Asurion November 2013 - May 2014
Stream Global Services November 2012 - January 2014
Fairmont Scottsdale Princess May 2012 - January 2014
Walt Disney World May 2009 - October 2011
SeaWorld : Anheuser Busch Entertainment January 2006 - May 2009
Education
University of Southern California 2008 — 2011
Bachelor of Arts (B.A.), Advertising
Nicholas May Nicholas May's Asurion Experience April 2012 - Present
Job Vice President, Client Program Management at Asurion
Industry Telecommunications
Experience
Asurion April 2012 - Present
Asurion September 2009 - April 2012
Asurion November 2007 - September 2009
Asurion September 2006 - October 2007
Asurion Managed Wireless May 2005 - September 2006
Fair Isaac Corp. 2001 - May 2005
HNC Software 1998 - 2001
Systems/Link Corporation 1997 - 2000
Skills
Product Management, New Business Development, Product Marketing, Product Development, Strategic Analysis, Customer Relations, Business Development, Analysis, Leadership, Sales, Customer Service, Account Management, Telecommunications, Program Management, Strategy, Marketing, Management, Start-ups, Wireless
Education
University of Pennsylvania
BA, Communications & Marketing
Vanderbilt University - Owen Graduate School of Management
MBA
Asurion April 2012 - Present
Asurion September 2009 - April 2012
Asurion November 2007 - September 2009
Asurion September 2006 - October 2007
Asurion Managed Wireless May 2005 - September 2006
Fair Isaac Corp. 2001 - May 2005
HNC Software 1998 - 2001
Systems/Link Corporation 1997 - 2000
Skills
Product Management, New Business Development, Product Marketing, Product Development, Strategic Analysis, Customer Relations, Business Development, Analysis, Leadership, Sales, Customer Service, Account Management, Telecommunications, Program Management, Strategy, Marketing, Management, Start-ups, Wireless
Education
University of Pennsylvania
BA, Communications & Marketing
Vanderbilt University - Owen Graduate School of Management
MBA
Mary-Anne Brister's Asurion Experience August 2013 - September 2014
Job Highly Skilled & Professional Office Administrator
Industry Nonprofit Organization Management
Experience
Innovairre September 2015 - Present
Accountemps September 2014 - September 2015
Asurion August 2013 - September 2014
Horizon Staffing Solutions February 2012 - April 2012
Brister PC Repair & Recycling December 2009 - January 2012
Eastridge Houston August 2011 - August 2011
Xerox/ ACS, Inc. October 2009 - July 2010
Atlas Car Transport January 2009 - April 2009
Sears Portrait Studio October 2008 - December 2008
Expert Collision/Hanley Brothers Automotive August 2008 - September 2008
Skills
Teamwork, Telephone Skills, Customer Service, Customer Relations, Supervisory Skills, Administrative Support, Documentation, Team Building, Word, Excel, PowerPoint, Outlook, Microsoft Office, Quickbooks, Windows, Data Entry, Accounting, Accounts Receivable, Billing, Administration, Scheduling, Social Media, Call Center, Time Management, Team Leadership, Writing, Public Speaking, Inventory Management, Problem Solving, Troubleshooting, Strategic Planning, Research, Retail, Photoshop, Customer Satisfaction, Event Management, Non-profits, Process Improvement, Photography, Microsoft Excel, Invoicing, Microsoft Word
Education
University of Phoenix 2014 — 2016
Bachelor of Applied Science (BASc), Communication, Journalism, and Related Programs, 3.45
University of Phoenix 2012 — 2014
Associate of Arts (AA), Communication, General, 3.45
Alief Hastings High 1999 — 2003
High School Diploma, general, 2.78
Innovairre September 2015 - Present
Accountemps September 2014 - September 2015
Asurion August 2013 - September 2014
Horizon Staffing Solutions February 2012 - April 2012
Brister PC Repair & Recycling December 2009 - January 2012
Eastridge Houston August 2011 - August 2011
Xerox/ ACS, Inc. October 2009 - July 2010
Atlas Car Transport January 2009 - April 2009
Sears Portrait Studio October 2008 - December 2008
Expert Collision/Hanley Brothers Automotive August 2008 - September 2008
Skills
Teamwork, Telephone Skills, Customer Service, Customer Relations, Supervisory Skills, Administrative Support, Documentation, Team Building, Word, Excel, PowerPoint, Outlook, Microsoft Office, Quickbooks, Windows, Data Entry, Accounting, Accounts Receivable, Billing, Administration, Scheduling, Social Media, Call Center, Time Management, Team Leadership, Writing, Public Speaking, Inventory Management, Problem Solving, Troubleshooting, Strategic Planning, Research, Retail, Photoshop, Customer Satisfaction, Event Management, Non-profits, Process Improvement, Photography, Microsoft Excel, Invoicing, Microsoft Word
Education
University of Phoenix 2014 — 2016
Bachelor of Applied Science (BASc), Communication, Journalism, and Related Programs, 3.45
University of Phoenix 2012 — 2014
Associate of Arts (AA), Communication, General, 3.45
Alief Hastings High 1999 — 2003
High School Diploma, general, 2.78
Michael Hudak Michael Hudak's Asurion Experience 2013 - 2015
Job Applecare Area Manager @ Apple
Industry Wireless
Experience
Apple June 2015 - Present
Asurion 2013 - 2015
Verizon Wireless February 2010 - May 2013
C&H Mortgage Group / Mortgage & Investment Consultants 2005 - 2009
Florida Bancorp 2000 - 2005
Education
University of Phoenix 2010 — 2013
Bachelor of Science (B.S.), Business Administration and Management, General, 3.86
Apple June 2015 - Present
Asurion 2013 - 2015
Verizon Wireless February 2010 - May 2013
C&H Mortgage Group / Mortgage & Investment Consultants 2005 - 2009
Florida Bancorp 2000 - 2005
Education
University of Phoenix 2010 — 2013
Bachelor of Science (B.S.), Business Administration and Management, General, 3.86
Becca Maeder Becca Maeder's Asurion Experience April 2015 - Present
Job Admin Assistant at Greater Sacramento Urban League
Industry Nonprofit Organization Management
Experience
Asurion April 2015 - Present
Greater Sacramento Urban League October 2012 - March 2013
Fathers Resource Center February 2012 - August 2012
UC Davis Medical Center May 2008 - November 2008
Maxim Healthcare Services November 2007 - April 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Office Management, Event Planning, Editing, Social Networking, Data Entry, Teamwork, Nonprofits, Public Speaking, Human Resources
Education
University of Phoenix 2010 — 2012
Human Services Degree, Associates Degree
University of Phoenix 2010 — 2012
Bachelor of Science, Human Services, General
Galena High School 1990 — 1994
Diploma
Asurion April 2015 - Present
Greater Sacramento Urban League October 2012 - March 2013
Fathers Resource Center February 2012 - August 2012
UC Davis Medical Center May 2008 - November 2008
Maxim Healthcare Services November 2007 - April 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Office Management, Event Planning, Editing, Social Networking, Data Entry, Teamwork, Nonprofits, Public Speaking, Human Resources
Education
University of Phoenix 2010 — 2012
Human Services Degree, Associates Degree
University of Phoenix 2010 — 2012
Bachelor of Science, Human Services, General
Galena High School 1990 — 1994
Diploma
Jontavia Harden's Asurion Experience June 2015 - Present
Job Technical Support Specialist at Asurion
Industry Information Technology and Services
Experience
Asurion June 2015 - Present
Flawless Boutique, LLC January 2012 - Present
TeleTech November 2014 - April 2015
Publix Super Markets April 2005 - December 2011
Skills
In my spare time I love..., Data Entry, Teamwork, Teaching, Payroll, Access, System Administration, Outlook, Leadership, Time Management, Administration, Customer Service, Microsoft Word, PowerPoint, Training, Call Centers, Retail, Team Leadership, Public Speaking, Team Building, Coaching, Leadership Development
Education
University of Phoenix 2015 — 2016
Master's degree, Business Administration and Management, General
University of Phoenix 2010 — 2014
Bachelor of Science - Information Technology, Information Systems Security, Program GPA 3.20
Chamblee High School 1999 — 2002
Technology/Career Preparatory Diploma, Computer Science
Asurion June 2015 - Present
Flawless Boutique, LLC January 2012 - Present
TeleTech November 2014 - April 2015
Publix Super Markets April 2005 - December 2011
Skills
In my spare time I love..., Data Entry, Teamwork, Teaching, Payroll, Access, System Administration, Outlook, Leadership, Time Management, Administration, Customer Service, Microsoft Word, PowerPoint, Training, Call Centers, Retail, Team Leadership, Public Speaking, Team Building, Coaching, Leadership Development
Education
University of Phoenix 2015 — 2016
Master's degree, Business Administration and Management, General
University of Phoenix 2010 — 2014
Bachelor of Science - Information Technology, Information Systems Security, Program GPA 3.20
Chamblee High School 1999 — 2002
Technology/Career Preparatory Diploma, Computer Science
Bill Hable Bill Hable's Asurion Experience 2005 - 2010
Job Lean CSSGB Mobility GCM
Industry Telecommunications
Experience
Westlake Solutions 2012 - 2014
Stack Electronics 2011 - 2012
Asurion 2005 - 2010
Skills
Telecommunications, Wireless, Global Sourcing, Supply Chain, Negotiation, Outsourcing, Product Management, Manufacturing, Vendor Management, Logistics, Mobile Communications, Leadership, Supply Chain Management, Product Development, Cross-functional Team..., Strategic Sourcing, Management, Lean Six Sigma, Process Improvement
Education
Beijing Institute of Foreign Trade
Guangzhou Foreign Language Institute
Hangzhou University
University of Oklahoma
University of South Carolina - Darla Moore School of Business
Masters International Business Studies, Supply Chain Management, China Track
Westlake Solutions 2012 - 2014
Stack Electronics 2011 - 2012
Asurion 2005 - 2010
Skills
Telecommunications, Wireless, Global Sourcing, Supply Chain, Negotiation, Outsourcing, Product Management, Manufacturing, Vendor Management, Logistics, Mobile Communications, Leadership, Supply Chain Management, Product Development, Cross-functional Team..., Strategic Sourcing, Management, Lean Six Sigma, Process Improvement
Education
Beijing Institute of Foreign Trade
Guangzhou Foreign Language Institute
Hangzhou University
University of Oklahoma
University of South Carolina - Darla Moore School of Business
Masters International Business Studies, Supply Chain Management, China Track
Dennis Wiggins, MBA Dennis Wiggins, MBA's Asurion Experience June 2012 - September 2013
Job Senior Call Center Operations Leader
Industry Telecommunications
Experience
Affinion Group July 2014 - May 2015
Asurion June 2012 - September 2013
Your Selling Team July 2011 - June 2012
Vantiv February 2008 - December 2010
GE Capital August 2004 - February 2008
Citibank May 1994 - August 2004
US Army 1990 - 1994
Skills
Call Centers, Process Improvement, Leadership, Management, CRM, Operations Management, Strategy, Training, Customer Satisfaction, Project Management, Team Leadership, Vendor Management, Call Center, Customer Service, Customer Retention, Customer Experience, Cross-functional Team..., Analysis, Quality Assurance, Account Management, Sales, Program Management, Marketing, Sales Operations, Product Management, Forecasting, Team Building, Contract Negotiation, Credit Cards, Banking, Salesforce.com, Retail, B2B, Market Research, Selling, Six Sigma, Human Resources, Product Development, Payments, Mobile Devices, Business Development, Credit Card Transaction..., Credit Card Disputes, Software, Enterprise Software, Outsourcing, Telecommunications, Strategic Planning, Sales Management
Education
University of Sioux Falls
MBA, Business
University of Sioux Falls
Bachelor of Arts (B.A.), Business Management
Will Rogers High School
Affinion Group July 2014 - May 2015
Asurion June 2012 - September 2013
Your Selling Team July 2011 - June 2012
Vantiv February 2008 - December 2010
GE Capital August 2004 - February 2008
Citibank May 1994 - August 2004
US Army 1990 - 1994
Skills
Call Centers, Process Improvement, Leadership, Management, CRM, Operations Management, Strategy, Training, Customer Satisfaction, Project Management, Team Leadership, Vendor Management, Call Center, Customer Service, Customer Retention, Customer Experience, Cross-functional Team..., Analysis, Quality Assurance, Account Management, Sales, Program Management, Marketing, Sales Operations, Product Management, Forecasting, Team Building, Contract Negotiation, Credit Cards, Banking, Salesforce.com, Retail, B2B, Market Research, Selling, Six Sigma, Human Resources, Product Development, Payments, Mobile Devices, Business Development, Credit Card Transaction..., Credit Card Disputes, Software, Enterprise Software, Outsourcing, Telecommunications, Strategic Planning, Sales Management
Education
University of Sioux Falls
MBA, Business
University of Sioux Falls
Bachelor of Arts (B.A.), Business Management
Will Rogers High School
Erin Laughlin Erin Laughlin's Asurion Experience October 2008 - June 2012
Job
Industry Events Services
Experience
Be There Events December 2008 - Present
Asurion October 2008 - June 2012
Annual Charity Benefit December 2008 - Present
Parallon Business Solutions June 2012 - January 2014
Asurion October 2007 - October 2008
ADAMS Management Services July 2006 - October 2007
Navigant Consulting July 2004 - July 2006
Skills
Process Improvement, Data Analysis, Budgeting, Product Marketing, Process Engineering, Process Mapping, Project Planning, Event Planning, Event Marketing, Marketing Strategy, Marketing Communications, Social Media Marketing, Strategic Consulting, Process Consulting, Excel, PowerPoint, Visio, Word, Wordpress, Dreamweaver, Sales Presentations, Presentation Preparation, Analysis, Budget Management, Six Sigma, Training & Development, Cross-functional Team..., Thought Leadership, Problem Solving, Creative Problem Solving, Health, Business Networking, Social Networking, Marketing, Microsoft Word, Management, Microsoft Excel, Project Management, Budgets, Call Centers, Employee Training
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2000 — 2004
BS, Business Administration, 3.5
Be There Events December 2008 - Present
Asurion October 2008 - June 2012
Annual Charity Benefit December 2008 - Present
Parallon Business Solutions June 2012 - January 2014
Asurion October 2007 - October 2008
ADAMS Management Services July 2006 - October 2007
Navigant Consulting July 2004 - July 2006
Skills
Process Improvement, Data Analysis, Budgeting, Product Marketing, Process Engineering, Process Mapping, Project Planning, Event Planning, Event Marketing, Marketing Strategy, Marketing Communications, Social Media Marketing, Strategic Consulting, Process Consulting, Excel, PowerPoint, Visio, Word, Wordpress, Dreamweaver, Sales Presentations, Presentation Preparation, Analysis, Budget Management, Six Sigma, Training & Development, Cross-functional Team..., Thought Leadership, Problem Solving, Creative Problem Solving, Health, Business Networking, Social Networking, Marketing, Microsoft Word, Management, Microsoft Excel, Project Management, Budgets, Call Centers, Employee Training
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2000 — 2004
BS, Business Administration, 3.5
Christy Hileman Christy Hileman's Asurion Experience 2008 - 2010
Job Nonprofit Organization Management Professional
Industry Nonprofit Organization Management
Experience
RuffaloCODY 2010 - Present
Asurion 2008 - 2010
Village Inn 2005 - 2007
Skills
Microsoft Office, CampusCall, Program Management, Staff Development, Payroll, Hiring, Manage Client...
Education
University of Northern Colorado 2003 — 2007
Bachelor of Arts (B.A.), Broadcast Journalism and Philosophy
RuffaloCODY 2010 - Present
Asurion 2008 - 2010
Village Inn 2005 - 2007
Skills
Microsoft Office, CampusCall, Program Management, Staff Development, Payroll, Hiring, Manage Client...
Education
University of Northern Colorado 2003 — 2007
Bachelor of Arts (B.A.), Broadcast Journalism and Philosophy
Joe Stephenson Joe Stephenson's Asurion Experience October 2013 - Present
Job VP Data Center Operations with Expertise in Data Center Design || Open to New Opportunities
Industry Information Technology and Services
Experience
Leadership for Data Center Operations in Central Florida 2015 - Present
Asurion October 2013 - Present
Wells Fargo January 2010 - November 2013
Wachovia August 2006 - May 2010
Silverbeachinvestments.com February 2002 - November 2008
NTT-Verio April 2000 - July 2002
PwC Consulting February 1998 - April 2000
Sprint Paranet January 1997 - January 1998
Skills
Data Center, Strategy, Leadership, Vendor Management, Management, Cloud Computing, Program Management, SaaS, Disaster Recovery, Infrastructure, IT Strategy, Analysis, Process Improvement, Executive Management, Product Management, Enterprise Software, Integration, Strategic Planning, CRM, Information Technology, Architecture, Project Management, SDLC, Salesforce.com, Business Analysis, New Business Development, Enterprise Architecture, Call Centers, Banking, Financial Analysis, Technology, Data Migration, ITIL, Windows Azure, Healthcare, Electrical Design, HVAC, Engineering, Security, Solution Architecture, Operations
Education
Columbia Pacific University 1985 — 1987
BS, Electrical Engineering, Petroleum Engineering
University of Northern Colorado 1976 — 1980
BS, Marketing
Leadership for Data Center Operations in Central Florida 2015 - Present
Asurion October 2013 - Present
Wells Fargo January 2010 - November 2013
Wachovia August 2006 - May 2010
Silverbeachinvestments.com February 2002 - November 2008
NTT-Verio April 2000 - July 2002
PwC Consulting February 1998 - April 2000
Sprint Paranet January 1997 - January 1998
Skills
Data Center, Strategy, Leadership, Vendor Management, Management, Cloud Computing, Program Management, SaaS, Disaster Recovery, Infrastructure, IT Strategy, Analysis, Process Improvement, Executive Management, Product Management, Enterprise Software, Integration, Strategic Planning, CRM, Information Technology, Architecture, Project Management, SDLC, Salesforce.com, Business Analysis, New Business Development, Enterprise Architecture, Call Centers, Banking, Financial Analysis, Technology, Data Migration, ITIL, Windows Azure, Healthcare, Electrical Design, HVAC, Engineering, Security, Solution Architecture, Operations
Education
Columbia Pacific University 1985 — 1987
BS, Electrical Engineering, Petroleum Engineering
University of Northern Colorado 1976 — 1980
BS, Marketing
Jacqueline Alexander Jacqueline Alexander's Asurion Experience May 2012 - August 2012
Job Researcher at Thomas Lab at the University of Pennsylvania
Industry Wireless
Experience
Thomas Lab at the University of Pennsylvania September 2012 - Present
CookNSolo Restaurant Group October 2014 - Present
College Copywriters July 2012 - December 2014
Asurion May 2012 - August 2012
lia sophia October 2010 - August 2011
Skills
Microsoft Office, Mac OS X, HTML, Writing, Product Management, Neuroscience, Neuropsychology, Chemistry, Biology
Education
University of Pennsylvania 2011 — 2015
Vagelos Molecular Life Sciences Scholar, Biochemistry, Biology, Chemistry
Thomas Lab at the University of Pennsylvania September 2012 - Present
CookNSolo Restaurant Group October 2014 - Present
College Copywriters July 2012 - December 2014
Asurion May 2012 - August 2012
lia sophia October 2010 - August 2011
Skills
Microsoft Office, Mac OS X, HTML, Writing, Product Management, Neuroscience, Neuropsychology, Chemistry, Biology
Education
University of Pennsylvania 2011 — 2015
Vagelos Molecular Life Sciences Scholar, Biochemistry, Biology, Chemistry
Porshea Randle's Asurion Experience April 2008 - August 2010
Job Singer/ Writer/ Poet/Teacher
Industry Writing and Editing
Experience
Un Productions 2009 - 2012
Asurion April 2008 - August 2010
Skills
Customer Service, Outlook, Microsoft Office, Customer Satisfaction, Training, Microsoft Excel, Process Improvement, Team Leadership, Leadership, Social Networking, Microsoft Word, PowerPoint, Management, Access, Software Documentation, Team Building, Social Media, Project Management, Marketing, SharePoint
Education
Long star community college 2012 — 2016
University of Phoenix-Houston Campus
Business Administration, Management and Operations
Un Productions 2009 - 2012
Asurion April 2008 - August 2010
Skills
Customer Service, Outlook, Microsoft Office, Customer Satisfaction, Training, Microsoft Excel, Process Improvement, Team Leadership, Leadership, Social Networking, Microsoft Word, PowerPoint, Management, Access, Software Documentation, Team Building, Social Media, Project Management, Marketing, SharePoint
Education
Long star community college 2012 — 2016
University of Phoenix-Houston Campus
Business Administration, Management and Operations
J. Lynnette Carey J. Lynnette Carey's Asurion Experience May 2013 - September 2014
Job International
Industry Consumer Services
Experience
L.L. Bean Contact Center August 2015 - Present
APAC Customer Services November 2014 - Present
APAC Customer Services November 2014 - August 2015
Asurion May 2013 - September 2014
Charter Communications February 2013 - May 2013
Nome Public Schools October 2011 - August 2012
Sodexo Salem/Keizer School District March 2008 - September 2010
South Valley Bank & Trust March 1997 - July 2007
South Valley Bank & Trust 1997 - 2007
Skills
Supervisory Skills, Hiring, Scheduling, Inventory Management, Customer Service, Public Speaking, Receiving, Microsoft Office, PowerPoint, Writing, Administration, Word, Purchasing, Excel, Editing, Event Planning, Customer Satisfaction, Troubleshooting, Budgeting, Accounts Receivable, Outlook, Social Networking, Teamwork, Problem Solving, Accounts Payable, Customer Relations, Team Building, Access, English, XP, Social Media, Quality Assurance, Windows, Flash, Microsoft Excel, Research, Data Entry, Call Centers, Invoicing, Leadership, Time Management, Telephone Skills, Team Leadership, Customer Retention, Banking, Administrative..., Payments, Customer Experience, Avaya, Critical Thinking
Education
University of Phoenix 2010 — 2012
Health Care Administration
University of Phoenix 2010 — 2012
Health Services Administration
Klamath Union High School 1975 — 1977
General, General education
L.L. Bean Contact Center August 2015 - Present
APAC Customer Services November 2014 - Present
APAC Customer Services November 2014 - August 2015
Asurion May 2013 - September 2014
Charter Communications February 2013 - May 2013
Nome Public Schools October 2011 - August 2012
Sodexo Salem/Keizer School District March 2008 - September 2010
South Valley Bank & Trust March 1997 - July 2007
South Valley Bank & Trust 1997 - 2007
Skills
Supervisory Skills, Hiring, Scheduling, Inventory Management, Customer Service, Public Speaking, Receiving, Microsoft Office, PowerPoint, Writing, Administration, Word, Purchasing, Excel, Editing, Event Planning, Customer Satisfaction, Troubleshooting, Budgeting, Accounts Receivable, Outlook, Social Networking, Teamwork, Problem Solving, Accounts Payable, Customer Relations, Team Building, Access, English, XP, Social Media, Quality Assurance, Windows, Flash, Microsoft Excel, Research, Data Entry, Call Centers, Invoicing, Leadership, Time Management, Telephone Skills, Team Leadership, Customer Retention, Banking, Administrative..., Payments, Customer Experience, Avaya, Critical Thinking
Education
University of Phoenix 2010 — 2012
Health Care Administration
University of Phoenix 2010 — 2012
Health Services Administration
Klamath Union High School 1975 — 1977
General, General education
Kerensa Slay's Asurion Experience October 2014 - Present
Job Customer Experience Quality Analyst at Asurion
Industry Consumer Services
Experience
Asurion October 2014 - Present
Asurion April 2008 - October 2014
Lawgistix 2006 - 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, Budgets, Negotiation, Teamwork, Time Management, Team Leadership, Data Entry, Coaching, Administrative..., Troubleshooting, Leadership, Inventory Management, Customer Satisfaction, Administration, Call Centers, Management, Supervisory Skills, Process Improvement, Team Building, Training, Process Scheduler, Analysis, Software Documentation, Access, Sales, Quality Assurance, Customer Experience
Education
University of West Florida 2011 — 2015
currently enrolled, Information Engineering Technology
University of Phoenix 2006 — 2008
Associates of Arts, Business Administration and Management, General
Osterholz American High School, DoDDS 1986 — 1989
High School Diploma, Basic Education
Asurion October 2014 - Present
Asurion April 2008 - October 2014
Lawgistix 2006 - 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, Budgets, Negotiation, Teamwork, Time Management, Team Leadership, Data Entry, Coaching, Administrative..., Troubleshooting, Leadership, Inventory Management, Customer Satisfaction, Administration, Call Centers, Management, Supervisory Skills, Process Improvement, Team Building, Training, Process Scheduler, Analysis, Software Documentation, Access, Sales, Quality Assurance, Customer Experience
Education
University of West Florida 2011 — 2015
currently enrolled, Information Engineering Technology
University of Phoenix 2006 — 2008
Associates of Arts, Business Administration and Management, General
Osterholz American High School, DoDDS 1986 — 1989
High School Diploma, Basic Education
Jo Ann Rainwater's Asurion Experience June 2015 - Present
Job Sr. HR Generalist at Asurion
Industry Human Resources
Experience
Asurion June 2015 - Present
Asurion June 2015 - Present
Permanent General December 2012 - June 2015
Permanent General August 2010 - December 2012
T-Mobile January 2002 - August 2010
T-MOBILE USA January 2002 - July 2010
T-Mobile USA October 2002 - May 2003
The Farmers Bank September 1993 - April 1998
Skills
Call Center, Mentoring, Customer Relations, Microsoft Office, Curriculum Design, Talent Development, Human Resources, Recruiting, Talent Management, Training, Customer Service, Leadership Development, Organizational..., Process Improvement, Customer Retention, Team Building, Leadership, Coaching, Call Centers, Workshop Facilitation, Team Leadership, Customer Satisfaction, Management, Performance Management, Customer Experience, Time Management, Personnel Management, Project Management, Onboarding, Vendor Management, Employee Engagement, Employee Relations, Employee Training
Education
Phoenix University 2007 — 2014
Master's degree, Human Resource Management, 3.8
University of Phoenix 2007 — 2011
BSHRM, Human Resource/Organizational Development
Asurion June 2015 - Present
Asurion June 2015 - Present
Permanent General December 2012 - June 2015
Permanent General August 2010 - December 2012
T-Mobile January 2002 - August 2010
T-MOBILE USA January 2002 - July 2010
T-Mobile USA October 2002 - May 2003
The Farmers Bank September 1993 - April 1998
Skills
Call Center, Mentoring, Customer Relations, Microsoft Office, Curriculum Design, Talent Development, Human Resources, Recruiting, Talent Management, Training, Customer Service, Leadership Development, Organizational..., Process Improvement, Customer Retention, Team Building, Leadership, Coaching, Call Centers, Workshop Facilitation, Team Leadership, Customer Satisfaction, Management, Performance Management, Customer Experience, Time Management, Personnel Management, Project Management, Onboarding, Vendor Management, Employee Engagement, Employee Relations, Employee Training
Education
Phoenix University 2007 — 2014
Master's degree, Human Resource Management, 3.8
University of Phoenix 2007 — 2011
BSHRM, Human Resource/Organizational Development
Nilesh Bhandari's Asurion Experience June 2012 - April 2014
Job
Industry Computer & Network Security
Experience
Farsight Security, Inc. July 2015 - Present
Advanced Health May 2014 - August 2015
Asurion June 2012 - April 2014
Cisco Ironport (Ironport Systems acquired by Cisco in 2007) October 2006 - June 2012
Avago Technologies October 2005 - September 2006
Commonwealth Capital Ventures September 2000 - August 2003
Investor Group Services (IGS) 1998 - 2000
The Parthenon Group 1997 - 1998
Skills
Strategy, Product Management, Competitive Analysis, Product Marketing, Mergers & Acquisitions, Financial Modeling, Business Planning, Management Consulting, Corporate Development, Private Equity, Management, Forecasting, Portfolio Management, Channel Partners, Pricing, Investment Banking, Marketing, Investments, Negotiation, Finance, International Business..., Go-to-market Strategy, Cloud Computing, Start-ups, Venture Capital, Mergers, Enterprise Software, Salesforce.com, Sales Enablement, SaaS, Cross-functional Team..., Strategic Partnerships, Business Development, Mobile Devices, Business Alliances, Security, Marketing Strategy, Product Development, Analysis
Education
Wharton School, UPenn 2003 — 2005
MBA, Finance
University of Pennsylvania - The Wharton School 2003 — 2005
MBA
UPenn 1993 — 1997
MSE, BS, BS, Engineering and Economics
Farsight Security, Inc. July 2015 - Present
Advanced Health May 2014 - August 2015
Asurion June 2012 - April 2014
Cisco Ironport (Ironport Systems acquired by Cisco in 2007) October 2006 - June 2012
Avago Technologies October 2005 - September 2006
Commonwealth Capital Ventures September 2000 - August 2003
Investor Group Services (IGS) 1998 - 2000
The Parthenon Group 1997 - 1998
Skills
Strategy, Product Management, Competitive Analysis, Product Marketing, Mergers & Acquisitions, Financial Modeling, Business Planning, Management Consulting, Corporate Development, Private Equity, Management, Forecasting, Portfolio Management, Channel Partners, Pricing, Investment Banking, Marketing, Investments, Negotiation, Finance, International Business..., Go-to-market Strategy, Cloud Computing, Start-ups, Venture Capital, Mergers, Enterprise Software, Salesforce.com, Sales Enablement, SaaS, Cross-functional Team..., Strategic Partnerships, Business Development, Mobile Devices, Business Alliances, Security, Marketing Strategy, Product Development, Analysis
Education
Wharton School, UPenn 2003 — 2005
MBA, Finance
University of Pennsylvania - The Wharton School 2003 — 2005
MBA
UPenn 1993 — 1997
MSE, BS, BS, Engineering and Economics
Jon Damratoski's Asurion Experience January 2008 - February 2009
Job DLP Architect/Owner at Black Diamond Technology
Industry Information Technology and Services
Experience
Black Diamond Technology, LLC July 2013 - Present
BEW Global March 2012 - June 2013
Willis July 2009 - March 2012
Black Diamond Risk Management February 2009 - July 2009
Asurion January 2008 - February 2009
Cigna Government Solutions 2007 - 2008
SecureForce, LLC March 2006 - May 2007
Unisys Corporation March 2005 - March 2006
Government Contractors 2003 - 2005
Skills
Data Loss Prevention, DLP, Program Management, CISSP, RSA DLP, Symantec DLP, Security Workflow, Security Process, DLP Incident Triage, DLP Policy Creation, RSA DLP Policy &..., Symantec DLP 11.5..., Troubleshooting, Intrusion Detection, RSA enVision, PCI DSS, Security, Information Security, FISMA, Disaster Recovery, Workflow, Management, Computer Security, NIST, Application Security, CISA, IT Management, Vulnerability Assessment, Risk Management, Data Center, Risk Assessment, Network Security, Enterprise Risk..., Software Documentation, Networking, Firewalls, Servers, Integration, Information Security..., Enterprise Software, Training
Education
University of North Carolina at Charlotte - Belk College of Business 1999 — 2002
Bachelor of Science (BS)
Black Diamond Technology, LLC July 2013 - Present
BEW Global March 2012 - June 2013
Willis July 2009 - March 2012
Black Diamond Risk Management February 2009 - July 2009
Asurion January 2008 - February 2009
Cigna Government Solutions 2007 - 2008
SecureForce, LLC March 2006 - May 2007
Unisys Corporation March 2005 - March 2006
Government Contractors 2003 - 2005
Skills
Data Loss Prevention, DLP, Program Management, CISSP, RSA DLP, Symantec DLP, Security Workflow, Security Process, DLP Incident Triage, DLP Policy Creation, RSA DLP Policy &..., Symantec DLP 11.5..., Troubleshooting, Intrusion Detection, RSA enVision, PCI DSS, Security, Information Security, FISMA, Disaster Recovery, Workflow, Management, Computer Security, NIST, Application Security, CISA, IT Management, Vulnerability Assessment, Risk Management, Data Center, Risk Assessment, Network Security, Enterprise Risk..., Software Documentation, Networking, Firewalls, Servers, Integration, Information Security..., Enterprise Software, Training
Education
University of North Carolina at Charlotte - Belk College of Business 1999 — 2002
Bachelor of Science (BS)
Patrick Theobald's Asurion Experience September 2015 - Present
Job Senior Director, Product Management at Asurion
Industry Insurance
Experience
Asurion September 2015 - Present
Asurion November 2013 - August 2015
Asurion February 2012 - November 2013
Asurion May 2011 - February 2012
Asurion March 2010 - May 2011
Asurion April 2009 - March 2010
Asurion June 2008 - April 2009
Capital One 2001 - 2008
PricewaterhouseCoopers 2000 - 2000
Skills
Financial Analysis, Strategic Financial..., Finance, Financial Modeling, Analysis, Mergers & Acquisitions, Management, Forecasting, Banking, Corporate Finance, Financial Reporting, Compensation & Benefits, Talent Analytics
Education
University of Notre Dame 1997 — 2001
Bachelor of Business Administration (BBA), Finance
University of Notre Dame 1997 — 2001
Bachelor of Science (BS), Computer Applications
Asurion September 2015 - Present
Asurion November 2013 - August 2015
Asurion February 2012 - November 2013
Asurion May 2011 - February 2012
Asurion March 2010 - May 2011
Asurion April 2009 - March 2010
Asurion June 2008 - April 2009
Capital One 2001 - 2008
PricewaterhouseCoopers 2000 - 2000
Skills
Financial Analysis, Strategic Financial..., Finance, Financial Modeling, Analysis, Mergers & Acquisitions, Management, Forecasting, Banking, Corporate Finance, Financial Reporting, Compensation & Benefits, Talent Analytics
Education
University of Notre Dame 1997 — 2001
Bachelor of Business Administration (BBA), Finance
University of Notre Dame 1997 — 2001
Bachelor of Science (BS), Computer Applications
Danielle Whittaker's Asurion Experience April 2012 - May 2014
Job Product Operations
Industry Wireless
Experience
Deloitte June 2015 - Present
ReadyPoint Health June 2014 - June 2015
Asurion April 2012 - May 2014
Presidio Networked Solutions August 2011 - April 2012
Asurion October 2005 - July 2011
Asurion October 2005 - July 2011
CNA May 2001 - July 2005
Skills
Vendor Management, Call Center, Process Improvement, SDLC, Telecommunications, Strategic Planning, PMP, Project Management, Call Centers, Agile Methodologies, CRM, Software Documentation, Team Leadership, Management, Leadership
Education
University of Phoenix 2002 — 2005
Bachelor
ITT Technical Institute 2000 — 2002
Associate
Deloitte June 2015 - Present
ReadyPoint Health June 2014 - June 2015
Asurion April 2012 - May 2014
Presidio Networked Solutions August 2011 - April 2012
Asurion October 2005 - July 2011
Asurion October 2005 - July 2011
CNA May 2001 - July 2005
Skills
Vendor Management, Call Center, Process Improvement, SDLC, Telecommunications, Strategic Planning, PMP, Project Management, Call Centers, Agile Methodologies, CRM, Software Documentation, Team Leadership, Management, Leadership
Education
University of Phoenix 2002 — 2005
Bachelor
ITT Technical Institute 2000 — 2002
Associate
Laurie Suppes's Asurion Experience May 2005 - July 2010
Job Forecsting Specialist at Kaiser Permanente
Industry Telecommunications
Experience
Kaiser Permanente July 2014 - Present
Afni April 2014 - July 2014
Center Partners July 2010 - April 2014
Asurion May 2005 - July 2010
Asurion May 2005 - November 2007
Center Partners October 2003 - May 2005
Center Partners October 2003 - May 2005
Center Partners 2003 - 2005
Skills
Workforce Management, Call Center, Avaya, Process Improvement, Vendor Management, Data Analysis, Customer Satisfaction, Quality Assurance, Microsoft Excel, Business Analysis, Analysis, Process Management, Call Centers, Training, Management, Access, CRM, Business Process..., Forecasting, Microsoft SQL Server, Outsourcing, Telecommunications, Contact Centers, Call Center Development, HTML, SQL, Coaching, Human Resources, Troubleshooting, BPO, Customer Experience, Time Management, Team Leadership, Software Documentation, Inbound Marketing, Six Sigma, Project Planning, Performance Management, Avaya Technologies
Education
University of Phoenix 2007 — 2010
BA, Software Engineering
University of Northern Colorado 1997 — 1998
Kaiser Permanente July 2014 - Present
Afni April 2014 - July 2014
Center Partners July 2010 - April 2014
Asurion May 2005 - July 2010
Asurion May 2005 - November 2007
Center Partners October 2003 - May 2005
Center Partners October 2003 - May 2005
Center Partners 2003 - 2005
Skills
Workforce Management, Call Center, Avaya, Process Improvement, Vendor Management, Data Analysis, Customer Satisfaction, Quality Assurance, Microsoft Excel, Business Analysis, Analysis, Process Management, Call Centers, Training, Management, Access, CRM, Business Process..., Forecasting, Microsoft SQL Server, Outsourcing, Telecommunications, Contact Centers, Call Center Development, HTML, SQL, Coaching, Human Resources, Troubleshooting, BPO, Customer Experience, Time Management, Team Leadership, Software Documentation, Inbound Marketing, Six Sigma, Project Planning, Performance Management, Avaya Technologies
Education
University of Phoenix 2007 — 2010
BA, Software Engineering
University of Northern Colorado 1997 — 1998
Jerry Moss's Asurion Experience January 2011 - Present
Job at Asurion
Industry Consumer Goods
Experience
Asurion January 2011 - Present
Vi-Jon November 2008 - January 2011
Vi-Jon February 2003 - April 2009
Cumberland Swan January 2001 - February 2003
United States Navy 1995 - 1998
Education
University of Phoenix 2004 — 2006
Vanderbilt University 1998 — 1999
Computer Science
Asurion January 2011 - Present
Vi-Jon November 2008 - January 2011
Vi-Jon February 2003 - April 2009
Cumberland Swan January 2001 - February 2003
United States Navy 1995 - 1998
Education
University of Phoenix 2004 — 2006
Vanderbilt University 1998 — 1999
Computer Science
Paul Swann's Asurion Experience August 2014 - Present
Job Supervisor Premiere Support Services Verizon Tech Coach at Asurion
Industry Telecommunications
Experience
Asurion August 2014 - Present
Verizon Wireless June 2006 - August 2013
Ourteebox.com/Real Deal Sports January 1991 - July 2013
Verizon Wireless January 2003 - January 2006
Flight 23 by Jordan January 1988 - January 1990
WBT-AM January 1986 - January 1988
Skills
Call Centers, Telecommunications, Wireless, Customer Experience, Customer Satisfaction, Customer Retention, Cellular Communications, CDMA, Customer Service, Troubleshooting, Team Leadership, 4G, Direct Sales, Sales, CRM, Public Speaking
Education
University of North Carolina
B.A, Communications
University of North Carolina at Chapel Hill
Communications
Asurion August 2014 - Present
Verizon Wireless June 2006 - August 2013
Ourteebox.com/Real Deal Sports January 1991 - July 2013
Verizon Wireless January 2003 - January 2006
Flight 23 by Jordan January 1988 - January 1990
WBT-AM January 1986 - January 1988
Skills
Call Centers, Telecommunications, Wireless, Customer Experience, Customer Satisfaction, Customer Retention, Cellular Communications, CDMA, Customer Service, Troubleshooting, Team Leadership, 4G, Direct Sales, Sales, CRM, Public Speaking
Education
University of North Carolina
B.A, Communications
University of North Carolina at Chapel Hill
Communications
Bret Mitchell's Asurion Experience March 2005 - April 2008
Job SR DBA Developer at Arbor Health
Industry Insurance
Experience
HCA Physician Services ConsultantZycron2012 - 2014
Zycron 2012 - 2014
Zycron 2012 - 2014
Zycron 2012 - 2014
Community Health Systems, Inc. January 2010 - April 2011
Mars Petcare 2008 - January 2010
Middle TN Electric Co-op (MTEMC) 2007 - 2010
Asurion March 2005 - April 2008
Vaco 2008 - 2008
Webmedx 2006 - 2008
Skills
Disaster Recovery, SharePoint, SSRS, Microsoft SQL Server, Visio, Integration, Business Intelligence, Information Technology, Databases, SSIS, SDLC, Active Directory, Enterprise Architecture, SQL, Data Warehousing, Software Documentation, Project Management, ITIL, Database Design, Servers, Windows Server, Business Analysis, System Deployment, Process Improvement, Vendor Management
Education
University of South Alabama 1985 — 1989
University of South Alabama
B.S. (Information Systems Analysis and Design)
HCA Physician Services ConsultantZycron2012 - 2014
Zycron 2012 - 2014
Zycron 2012 - 2014
Zycron 2012 - 2014
Community Health Systems, Inc. January 2010 - April 2011
Mars Petcare 2008 - January 2010
Middle TN Electric Co-op (MTEMC) 2007 - 2010
Asurion March 2005 - April 2008
Vaco 2008 - 2008
Webmedx 2006 - 2008
Skills
Disaster Recovery, SharePoint, SSRS, Microsoft SQL Server, Visio, Integration, Business Intelligence, Information Technology, Databases, SSIS, SDLC, Active Directory, Enterprise Architecture, SQL, Data Warehousing, Software Documentation, Project Management, ITIL, Database Design, Servers, Windows Server, Business Analysis, System Deployment, Process Improvement, Vendor Management
Education
University of South Alabama 1985 — 1989
University of South Alabama
B.S. (Information Systems Analysis and Design)
Kent Walton's Asurion Experience November 2011 - July 2012
Job SDLC, Agile and Project Management Consultant
Industry Entertainment
Experience
Entertainment Partners September 2012 - Present
Asurion November 2011 - July 2012
Asurion September 2007 - November 2011
Micron Technology 1989 - January 2007
Skills
Agile Methodologies, Vendor Management, Process Improvement, SDLC, Software Project..., Program Management, Management, Software Documentation, Cross-functional Team..., Data Center, Project Management, Solution Architecture, Disaster Recovery, SQL, .NET, Business Analysis, Integration, Visio, IT Management, Requirements Analysis
Education
University of Oregon 1978 — 1982
Entertainment Partners September 2012 - Present
Asurion November 2011 - July 2012
Asurion September 2007 - November 2011
Micron Technology 1989 - January 2007
Skills
Agile Methodologies, Vendor Management, Process Improvement, SDLC, Software Project..., Program Management, Management, Software Documentation, Cross-functional Team..., Data Center, Project Management, Solution Architecture, Disaster Recovery, SQL, .NET, Business Analysis, Integration, Visio, IT Management, Requirements Analysis
Education
University of Oregon 1978 — 1982
E. Scott Cragg's Asurion Experience July 2008 - October 2008
Job Computer Software Professional
Industry Computer Software
Experience
Vaco November 2009 - May 2010
Asurion July 2008 - October 2008
Twistbox Entertainment January 2007 - November 2007
Infospace Mobile March 2006 - December 2006
Infospace Mobile September 2005 - March 2006
Genplay December 2004 - September 2005
WaveMarket May 2004 - October 2004
Education
University of Rochester 2000 — 2004
Dual, B.S. Computer Science, B.A. Clinical Psychology
Vaco November 2009 - May 2010
Asurion July 2008 - October 2008
Twistbox Entertainment January 2007 - November 2007
Infospace Mobile March 2006 - December 2006
Infospace Mobile September 2005 - March 2006
Genplay December 2004 - September 2005
WaveMarket May 2004 - October 2004
Education
University of Rochester 2000 — 2004
Dual, B.S. Computer Science, B.A. Clinical Psychology
Chris Newell's Asurion Experience July 2009 - July 2010
Job Experienced Supply Chain and Logistics Executive
Industry Logistics and Supply Chain
Experience
Ingram Micro January 2012 - April 2014
T-Mobile July 2010 - March 2012
Asurion July 2009 - July 2010
Alltel January 2003 - July 2009
Skills
Logistics, Vendor Management, Telecommunications, Cross-functional Team..., Process Improvement, Wireless, Operations Management, Supply Chain Management, Product Management, Forecasting, Management, P&L Management, Sales Operations, Supply Chain, Inventory Management, Leadership, Call Centers, Customer Satisfaction, Inventory Control, Reverse Logistics, Team Leadership, Program Management, Contract Negotiation, Mobile Communications, Project Management, Mobile Devices
Education
University of South Carolina - Darla Moore School of Business 1996 — 1998
MBA, Production and Operations Management
Ingram Micro January 2012 - April 2014
T-Mobile July 2010 - March 2012
Asurion July 2009 - July 2010
Alltel January 2003 - July 2009
Skills
Logistics, Vendor Management, Telecommunications, Cross-functional Team..., Process Improvement, Wireless, Operations Management, Supply Chain Management, Product Management, Forecasting, Management, P&L Management, Sales Operations, Supply Chain, Inventory Management, Leadership, Call Centers, Customer Satisfaction, Inventory Control, Reverse Logistics, Team Leadership, Program Management, Contract Negotiation, Mobile Communications, Project Management, Mobile Devices
Education
University of South Carolina - Darla Moore School of Business 1996 — 1998
MBA, Production and Operations Management
Raymond Majewski's Asurion Experience July 2009 - January 2011
Job Contract Reports Developer (Healthways) at TEK Systems
Industry Information Technology and Services
Experience
TEK Systems April 2014 - August 2015
Celera Group March 2011 - November 2013
Asurion July 2009 - January 2011
United American of Tennessee October 2006 - May 2009
Laboratory Management Partners, Inc. October 2004 - October 2006
Self April 2004 - October 2004
Del-Nat Tire, Inc. May 2003 - April 2004
Telecorp/AT&T Wireless May 2000 - May 2003
SCB Computer Technology April 1999 - May 2000
Skills
SSIS, Microsoft SQL Server, ETL, SSRS, Data Warehousing, Crystal Reports, SQL, DTS, T-SQL, Databases, VBScript, Dimensional Modeling, Business Intelligence, Stored Procedures, OLAP, Analysis Services, Database Design, SSAS, SQL Server
Education
University of Phoenix 2005 — 2007
BSIT, Information Technology
Southwest Tennessee Community College 1996 — 2002
AAS, Desktop Applications/Component Programing
TEK Systems April 2014 - August 2015
Celera Group March 2011 - November 2013
Asurion July 2009 - January 2011
United American of Tennessee October 2006 - May 2009
Laboratory Management Partners, Inc. October 2004 - October 2006
Self April 2004 - October 2004
Del-Nat Tire, Inc. May 2003 - April 2004
Telecorp/AT&T Wireless May 2000 - May 2003
SCB Computer Technology April 1999 - May 2000
Skills
SSIS, Microsoft SQL Server, ETL, SSRS, Data Warehousing, Crystal Reports, SQL, DTS, T-SQL, Databases, VBScript, Dimensional Modeling, Business Intelligence, Stored Procedures, OLAP, Analysis Services, Database Design, SSAS, SQL Server
Education
University of Phoenix 2005 — 2007
BSIT, Information Technology
Southwest Tennessee Community College 1996 — 2002
AAS, Desktop Applications/Component Programing
Melanie Lang's Asurion Experience October 2011 - March 2013
Job Senior Analyst / HR Systems Administrator
Industry Human Resources
Experience
Nissan Motor Corporation February 2015 - Present
Nissan Motor Corporation March 2013 - February 2015
Asurion October 2011 - March 2013
Avery Dennison September 2008 - August 2011
Vanderbilt University January 2009 - August 2010
Alliant Techsystems June 2004 - September 2008
BaySources June 2004 - August 2007
Baker Tilly Virchow Krause, LLP August 2000 - May 2004
Olsten Staffing Services April 1997 - August 2000
Skills
Process Improvement, Talent Acquisition, Applicant Tracking..., Recruiting, Cross-functional Team..., HRIS, Management, Strategy, Talent Management, Sourcing, Leadership, Training, Human Resources, PeopleSoft, Project Management, Technical Recruiting, Vendor Management, Interviews, Analysis, CRM, Integration
Education
University of Phoenix
Master of Arts in Organizational Management
University of Wisconsin-La Crosse
BS
Nissan Motor Corporation February 2015 - Present
Nissan Motor Corporation March 2013 - February 2015
Asurion October 2011 - March 2013
Avery Dennison September 2008 - August 2011
Vanderbilt University January 2009 - August 2010
Alliant Techsystems June 2004 - September 2008
BaySources June 2004 - August 2007
Baker Tilly Virchow Krause, LLP August 2000 - May 2004
Olsten Staffing Services April 1997 - August 2000
Skills
Process Improvement, Talent Acquisition, Applicant Tracking..., Recruiting, Cross-functional Team..., HRIS, Management, Strategy, Talent Management, Sourcing, Leadership, Training, Human Resources, PeopleSoft, Project Management, Technical Recruiting, Vendor Management, Interviews, Analysis, CRM, Integration
Education
University of Phoenix
Master of Arts in Organizational Management
University of Wisconsin-La Crosse
BS
Sujata Gurav's Asurion Experience January 2007 - February 2009
Job
Industry Computer Software
Experience
Walt Disney World October 2012 - Present
N3CN October 2009 - May 2012
Asurion January 2007 - February 2009
General Electric May 2006 - January 2007
British Petroleum September 2004 - May 2006
Skills
SSIS, ETL, Microsoft SQL Server, Data Warehousing, Performance Tuning, Business Intelligence, SQL, Data Modeling, T-SQL, Informatica, PL/SQL, Agile Methodologies, Databases, SSRS, Oracle, Database Design, Data Integration, OLAP
Education
CDAC 2004 — 2004
Dimploma In Advanced Computing, Computers
University of Pune 1999 — 2003
BE, Electronics & Telecommunication
Walt Disney World October 2012 - Present
N3CN October 2009 - May 2012
Asurion January 2007 - February 2009
General Electric May 2006 - January 2007
British Petroleum September 2004 - May 2006
Skills
SSIS, ETL, Microsoft SQL Server, Data Warehousing, Performance Tuning, Business Intelligence, SQL, Data Modeling, T-SQL, Informatica, PL/SQL, Agile Methodologies, Databases, SSRS, Oracle, Database Design, Data Integration, OLAP
Education
CDAC 2004 — 2004
Dimploma In Advanced Computing, Computers
University of Pune 1999 — 2003
BE, Electronics & Telecommunication
Richard D. Bass, Jr.'s Asurion Experience September 2013 - September 2014
Job Technical Support Analyst at Servpro Industries
Industry Information Technology and Services
Experience
Servpro Industries September 2014 - Present
Asurion September 2013 - September 2014
Macy's Logistics & Operations October 2009 - August 2013
Gaylord Entertainment August 2002 - October 2008
Gaylord Entertainment Company July 1995 - August 2002
Westinghouse Savannah River Company August 1989 - April 1995
Westinghouse Savannah River Company 1985 - 1995
Morrison-Knudsen Ferguson Construction February 1985 - August 1989
Skills
AutoCAD, Project Management, Customer Service, Accounts Payable, Training, Facilities Management, Microsoft Excel, Engineering, Process Scheduler, Access, Construction, Budgets, Sales, Contract Negotiation, Management, Renovation, Microsoft Office, Outlook, Team Building, Project Planning
Education
University of South Carolina-Aiken 1979 — 1984
BS, Accounting, Computer Science
Servpro Industries September 2014 - Present
Asurion September 2013 - September 2014
Macy's Logistics & Operations October 2009 - August 2013
Gaylord Entertainment August 2002 - October 2008
Gaylord Entertainment Company July 1995 - August 2002
Westinghouse Savannah River Company August 1989 - April 1995
Westinghouse Savannah River Company 1985 - 1995
Morrison-Knudsen Ferguson Construction February 1985 - August 1989
Skills
AutoCAD, Project Management, Customer Service, Accounts Payable, Training, Facilities Management, Microsoft Excel, Engineering, Process Scheduler, Access, Construction, Budgets, Sales, Contract Negotiation, Management, Renovation, Microsoft Office, Outlook, Team Building, Project Planning
Education
University of South Carolina-Aiken 1979 — 1984
BS, Accounting, Computer Science
Heather (Hehl) Ebersberger, CTP's Asurion Experience November 2013 - Present
Job Directory of Treasury at Asurion
Industry Insurance
Experience
Asurion November 2013 - Present
Skills
Cash Management, Forecasting, Treasury Management, Treasury, Finance, Budgets, Leadership, Financial Risk, Financial Analysis, Financial Reporting, Sarbanes-Oxley Act, Financial Modeling, Process Improvement, Accounting, Corporate Finance, Variance Analysis, Risk Management, Cash Flow Forecasting, Strategic Financial..., Analysis, Microsoft Excel, Managerial Finance, Banking
Education
University of South Florida
Business
Asurion November 2013 - Present
Skills
Cash Management, Forecasting, Treasury Management, Treasury, Finance, Budgets, Leadership, Financial Risk, Financial Analysis, Financial Reporting, Sarbanes-Oxley Act, Financial Modeling, Process Improvement, Accounting, Corporate Finance, Variance Analysis, Risk Management, Cash Flow Forecasting, Strategic Financial..., Analysis, Microsoft Excel, Managerial Finance, Banking
Education
University of South Florida
Business
Imani Jordan-Wheeler's Asurion Experience June 2015 - Present
Job Research Professional
Industry Research
Experience
Asurion June 2015 - Present
Sprint Nextel August 2011 - October 2014
Skills
Call Centers, Customer Satisfaction, Data Entry, Technical Support, Troubleshooting, Telecommunications, Leadership, Public Speaking
Education
University of Phoenix-Las Vegas Campus 2009 — 2013
Bachelor of Science (BS), Criminal Justice/Law Enforcement Administration
Asurion June 2015 - Present
Sprint Nextel August 2011 - October 2014
Skills
Call Centers, Customer Satisfaction, Data Entry, Technical Support, Troubleshooting, Telecommunications, Leadership, Public Speaking
Education
University of Phoenix-Las Vegas Campus 2009 — 2013
Bachelor of Science (BS), Criminal Justice/Law Enforcement Administration
Marsh LaTonya's Asurion Experience November 2007 - Present
Job Business Analyst at Asurion
Industry Information Technology and Services
Experience
Asurion November 2007 - Present
Education
University of Phoenix 2006 — 2008
MBA, Information Technology
Asurion November 2007 - Present
Education
University of Phoenix 2006 — 2008
MBA, Information Technology
Stephanie Kosmatka's Asurion Experience March 2011 - Present
Job Assistant General Manager at Popeyes Louisiana Kitchen, Inc.
Industry Hospitality
Experience
Popeyes Louisiana Kitchen, Inc. November 2014 - Present
Asurion March 2011 - Present
Asurion Insurance Company March 2011 - October 2013
ACD Direct 2008 - 2010
Skills
Customer Service, Customer Satisfaction, Microsoft Office, Claim, Microsoft Excel, Team Building, Negotiation, Insurance, Microsoft Word, Call Center, Social Media, Time Management, Account Management, Analysis, Sales, Operations Management, Employee Training, Team Management, PowerPoint
Education
University of Phoenix 2005 — 2012
Assoc Business Admin and BA Behavioral Sciences, 3.2
University of Phoenix 2005 — 2012
BA Behavioral Science, Business Administration and Management, General
Popeyes Louisiana Kitchen, Inc. November 2014 - Present
Asurion March 2011 - Present
Asurion Insurance Company March 2011 - October 2013
ACD Direct 2008 - 2010
Skills
Customer Service, Customer Satisfaction, Microsoft Office, Claim, Microsoft Excel, Team Building, Negotiation, Insurance, Microsoft Word, Call Center, Social Media, Time Management, Account Management, Analysis, Sales, Operations Management, Employee Training, Team Management, PowerPoint
Education
University of Phoenix 2005 — 2012
Assoc Business Admin and BA Behavioral Sciences, 3.2
University of Phoenix 2005 — 2012
BA Behavioral Science, Business Administration and Management, General
David Rothschild's Asurion Experience February 2012 - July 2012
Job Senior Project Manager
Industry Information Technology and Services
Experience
Fidelity Investments April 2015 - Present
Deloitte March 2014 - April 2015
Deloitte September 2013 - February 2014
UMB Bank October 2012 - June 2013
Asurion February 2012 - July 2012
On Sabbatical September 2010 - January 2012
Accenture UK Limited August 2007 - September 2010
CIBER July 2006 - August 2007
Click Commerce April 2006 - June 2006
Strategic Staffing Solutions Inc October 2005 - February 2006
Skills
PMBOK, Oracle, Software Quality..., Stakeholder Management, Requirements Analysis, Requirements Gathering, Quality Center, Project Management, Microsoft SQL Server, International Program..., International Project..., Offshore Project..., Program Management, Portfolio Management, Governance, Strategic Planning, Software Project..., Source Selection, Scope Management, Performance Reporting, Vendor Management, Requirements Management, Risk Analysis, Risk Monitoring, Integrated Change..., Project Execution, Software Estimation, Agile Project Management, Agile & Waterfall..., Extreme Programming, CMMI, Microsoft Project, Rational Rose, Rational Clear Case, Rational Clear Quest, Rational Robot, SQL Server 2000-2008, Test Estimation, WinRunner, ODMRP, TCP/IP, Windows CE, Windows, Lotus Notes, Microsoft Office, Outlook, Banking, Aviation, Consulting, Quality Assurance
Education
Project Management Institute 2005 — 2005
PMI PMP Certification Exam Prep
University of Southern California 1984 — 1988
B.A., English, International Relations, Anthropology
Fidelity Investments April 2015 - Present
Deloitte March 2014 - April 2015
Deloitte September 2013 - February 2014
UMB Bank October 2012 - June 2013
Asurion February 2012 - July 2012
On Sabbatical September 2010 - January 2012
Accenture UK Limited August 2007 - September 2010
CIBER July 2006 - August 2007
Click Commerce April 2006 - June 2006
Strategic Staffing Solutions Inc October 2005 - February 2006
Skills
PMBOK, Oracle, Software Quality..., Stakeholder Management, Requirements Analysis, Requirements Gathering, Quality Center, Project Management, Microsoft SQL Server, International Program..., International Project..., Offshore Project..., Program Management, Portfolio Management, Governance, Strategic Planning, Software Project..., Source Selection, Scope Management, Performance Reporting, Vendor Management, Requirements Management, Risk Analysis, Risk Monitoring, Integrated Change..., Project Execution, Software Estimation, Agile Project Management, Agile & Waterfall..., Extreme Programming, CMMI, Microsoft Project, Rational Rose, Rational Clear Case, Rational Clear Quest, Rational Robot, SQL Server 2000-2008, Test Estimation, WinRunner, ODMRP, TCP/IP, Windows CE, Windows, Lotus Notes, Microsoft Office, Outlook, Banking, Aviation, Consulting, Quality Assurance
Education
Project Management Institute 2005 — 2005
PMI PMP Certification Exam Prep
University of Southern California 1984 — 1988
B.A., English, International Relations, Anthropology
Dan Coyle's Asurion Experience April 2015 - Present
Job Product Management
Industry Information Technology and Services
Experience
Asurion April 2015 - Present
Etrade Financial March 2006 - February 2015
E*TRADE Financial May 2011 - April 2012
E*TRADE Financial January 2010 - May 2011
Skills
Series 63, Equities, Series 24, Financial Services, Series 7, Series 66, Securities, FINRA, Mutual Funds, Portfolio Management, Investments, Wealth Management, Financial Analysis, Corporate Services, Risk Management, Uniform Combined State..., Alternative Investments, Management, Options, Asset Allocation, Fixed Income, Finance
Education
University of Richmond - Robins School of Business 2001 — 2005
BSBA, Finance, Accounting
University of Richmond - Robins School of Business 2001 — 2005
Asurion April 2015 - Present
Etrade Financial March 2006 - February 2015
E*TRADE Financial May 2011 - April 2012
E*TRADE Financial January 2010 - May 2011
Skills
Series 63, Equities, Series 24, Financial Services, Series 7, Series 66, Securities, FINRA, Mutual Funds, Portfolio Management, Investments, Wealth Management, Financial Analysis, Corporate Services, Risk Management, Uniform Combined State..., Alternative Investments, Management, Options, Asset Allocation, Fixed Income, Finance
Education
University of Richmond - Robins School of Business 2001 — 2005
BSBA, Finance, Accounting
University of Richmond - Robins School of Business 2001 — 2005
Rangana Rathnayake's Asurion Experience March 2009 - Present
Job Asurion
Industry Computer Software
Experience
Asurion March 2009 - Present
Education
University of Peradeniya 2000 — 2003
Asurion March 2009 - Present
Education
University of Peradeniya 2000 — 2003
Beverly Sudberry's Asurion Experience August 2014 - Present
Job A/R Specialist and Billing at Asurion
Industry Human Resources
Experience
Asurion August 2014 - Present
Thompson Machinery June 2011 - March 2014
Dollar General February 2010 - June 2011
Forklift Systems, Inc. July 2005 - January 2009
Calsonic Kansei Corporation June 1992 - July 2005
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, Accounting, Accounts Receivable, General Ledger, PowerPoint, AS400 system, Outlook, Lotus Notes, Citrix, Cognos, Softbase Accounting..., Management, Invoicing
Education
University of Phoenix 2009 — 2012
Associate of Arts (A.A.), Business Administration and Management, General, Graduated in 2012
Asurion August 2014 - Present
Thompson Machinery June 2011 - March 2014
Dollar General February 2010 - June 2011
Forklift Systems, Inc. July 2005 - January 2009
Calsonic Kansei Corporation June 1992 - July 2005
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, Accounting, Accounts Receivable, General Ledger, PowerPoint, AS400 system, Outlook, Lotus Notes, Citrix, Cognos, Softbase Accounting..., Management, Invoicing
Education
University of Phoenix 2009 — 2012
Associate of Arts (A.A.), Business Administration and Management, General, Graduated in 2012
Colleen Mullens's Asurion Experience 2007 - Present
Job Senior Vice President at Asurion
Industry Insurance
Experience
Asurion 2007 - Present
AT&T 2003 - 2007
Skills
Call Center, Strategic Partnerships, Telecommunications, Sales Operations, Product Management, Program Management, Process Improvement, CRM, Customer Experience, Product Marketing, Vendor Management, Wireless, Cross-functional Team..., Call Centers, Strategy, Sales Management, Leadership
Education
University of Pennsylvania - The Wharton School
Master of Business Administration (M.B.A.)
Asurion 2007 - Present
AT&T 2003 - 2007
Skills
Call Center, Strategic Partnerships, Telecommunications, Sales Operations, Product Management, Program Management, Process Improvement, CRM, Customer Experience, Product Marketing, Vendor Management, Wireless, Cross-functional Team..., Call Centers, Strategy, Sales Management, Leadership
Education
University of Pennsylvania - The Wharton School
Master of Business Administration (M.B.A.)
Atul Chaudhari, CSM's Asurion Experience July 2011 - January 2014
Job .Net Specialist at Deloitte
Industry Computer Software
Experience
Deloitte December 2014 - Present
Arbor healthcare January 2014 - November 2014
Asurion July 2011 - January 2014
Synechron January 2005 - January 2014
Merrill Lynch-Bank of America October 2009 - July 2011
Maharashtra State Agricultural and Marketing Board April 2003 - July 2005
Skills
Web Services, ASP.NET, UML, WCF, Software Development, IIS, Agile Methodologies, Scrum, Visual C#, Microsoft SQL Server, Web Applications, Enterprise Architecture, Visio, WPF
Education
Scrum Alliance 2013 — 2013
Certified Scrum Master, Agile Development, A+
University of Pune 1996 — 2000
B.E., Mechanical
University of Pune 1996 — 2000
Bachelor of Engineering (B.E.), Mechanical Engineering
C-DAC
Deloitte December 2014 - Present
Arbor healthcare January 2014 - November 2014
Asurion July 2011 - January 2014
Synechron January 2005 - January 2014
Merrill Lynch-Bank of America October 2009 - July 2011
Maharashtra State Agricultural and Marketing Board April 2003 - July 2005
Skills
Web Services, ASP.NET, UML, WCF, Software Development, IIS, Agile Methodologies, Scrum, Visual C#, Microsoft SQL Server, Web Applications, Enterprise Architecture, Visio, WPF
Education
Scrum Alliance 2013 — 2013
Certified Scrum Master, Agile Development, A+
University of Pune 1996 — 2000
B.E., Mechanical
University of Pune 1996 — 2000
Bachelor of Engineering (B.E.), Mechanical Engineering
C-DAC
Joshua Franco, BSIT MBA's Asurion Experience March 2014 - Present
Job Technical Support Supervisor at Asurion
Industry Computer Networking
Experience
Asurion March 2014 - Present
Financial Freedom Network, LLC 2010 - March 2014
Vangent, Inc. 2008 - 2010
Skills
Process Improvement, Six Sigma, Continuous Improvement, Quality Assurance, Quality Management, Operational Excellence, Program Management, Business Process..., Cross-functional Team..., Testing, Operations Management, Project Planning, Team Leadership, Project Management, Management, Team Building, Visio, Team Management, Software Documentation, Analysis, Troubleshooting, Risk Management, IT Strategy, Supply Management, Telecommunications, Logistics, Training, Call Centers, Microsoft Office, Customer Service, Customer Satisfaction, Leadership, Customer Experience, Coaching, Employee Training, Vendor Management, Change Management, Customer Retention, Networking, Security, Time Management, Public Speaking, Performance Management, Business Analysis, Problem Solving, Negotiation, Recruiting, Microsoft Excel
Education
University of Phoenix 1998 — 2014
Master of Business Administration (MBA), Master of Business Administration (MBA), 3.37
University of Phoenix 2010 — 2012
Bachelor of Science (B.S.), Computer Systems Networking and Telecommunications
Asurion March 2014 - Present
Financial Freedom Network, LLC 2010 - March 2014
Vangent, Inc. 2008 - 2010
Skills
Process Improvement, Six Sigma, Continuous Improvement, Quality Assurance, Quality Management, Operational Excellence, Program Management, Business Process..., Cross-functional Team..., Testing, Operations Management, Project Planning, Team Leadership, Project Management, Management, Team Building, Visio, Team Management, Software Documentation, Analysis, Troubleshooting, Risk Management, IT Strategy, Supply Management, Telecommunications, Logistics, Training, Call Centers, Microsoft Office, Customer Service, Customer Satisfaction, Leadership, Customer Experience, Coaching, Employee Training, Vendor Management, Change Management, Customer Retention, Networking, Security, Time Management, Public Speaking, Performance Management, Business Analysis, Problem Solving, Negotiation, Recruiting, Microsoft Excel
Education
University of Phoenix 1998 — 2014
Master of Business Administration (MBA), Master of Business Administration (MBA), 3.37
University of Phoenix 2010 — 2012
Bachelor of Science (B.S.), Computer Systems Networking and Telecommunications
Stephen G. Roy's Asurion Experience September 2013 - Present
Job Technical Services at Wells Fargo
Industry Information Technology and Services
Experience
Wells Fargo July 2014 - Present
Asurion September 2013 - Present
University of Phoenix March 2013 - July 2013
University of Phoenix/Apollo Group July 2011 - March 2013
Hospitality Solutions International September 2004 - May 2011
USS Ogden/LPD-5/ June 1987 - June 1991
Skills
Troubleshooting, Hardware, Computer Hardware, Software Documentation, POS, Software Installation, Requirements Gathering, Customer Service, Windows Server, Microsoft Office, Project Management, Software, Security, Outlook, Veterans Benefits, Credit Card Software, Hospitality Software, Point of Sale, Online Education, Linux Distributions, VMWare, Remote Access, Physical Security, FAFSA, Enrollment Applications, Student Financial Aid, Cultural and..., Wiki Markup, Overcoming obstacles, Arachnoculture, Editing/Proofreading, Data Entry, Database Management, Software Testing, Quality assurance, FERPA Compliance, Small Business..., critical thinking, Customer Management..., Radio Show Hosting, Master of Ceremonies, Voiceovers, Parody, Rooting Mobile Devices, Adult Education, Acting, Stage, Payment Card Industry..., Consultative Sales, Software Deployment
Education
University of Phoenix 2010 — 2013
Bachelor of Science (B.S.), Business/Corporate Communications
University of Phoenix 2008 — 2010
BS, Bachelor of Science, Information Technology, Software Engineering\Information Security Systems
Bella Vista High School 1984 — 1987
High School Diploma, General Education
Wells Fargo July 2014 - Present
Asurion September 2013 - Present
University of Phoenix March 2013 - July 2013
University of Phoenix/Apollo Group July 2011 - March 2013
Hospitality Solutions International September 2004 - May 2011
USS Ogden/LPD-5/ June 1987 - June 1991
Skills
Troubleshooting, Hardware, Computer Hardware, Software Documentation, POS, Software Installation, Requirements Gathering, Customer Service, Windows Server, Microsoft Office, Project Management, Software, Security, Outlook, Veterans Benefits, Credit Card Software, Hospitality Software, Point of Sale, Online Education, Linux Distributions, VMWare, Remote Access, Physical Security, FAFSA, Enrollment Applications, Student Financial Aid, Cultural and..., Wiki Markup, Overcoming obstacles, Arachnoculture, Editing/Proofreading, Data Entry, Database Management, Software Testing, Quality assurance, FERPA Compliance, Small Business..., critical thinking, Customer Management..., Radio Show Hosting, Master of Ceremonies, Voiceovers, Parody, Rooting Mobile Devices, Adult Education, Acting, Stage, Payment Card Industry..., Consultative Sales, Software Deployment
Education
University of Phoenix 2010 — 2013
Bachelor of Science (B.S.), Business/Corporate Communications
University of Phoenix 2008 — 2010
BS, Bachelor of Science, Information Technology, Software Engineering\Information Security Systems
Bella Vista High School 1984 — 1987
High School Diploma, General Education
MaShayna Bridgers's Asurion Experience June 2011 - Present
Job Claims Service Representative at Asurion
Industry Wireless
Experience
Asurion June 2011 - Present
Education
University of North Carolina at Wilmington
Bachelor of Arts (BA), Communication and Media Studies
Asurion June 2011 - Present
Education
University of North Carolina at Wilmington
Bachelor of Arts (BA), Communication and Media Studies
Jonathan Nickell's Asurion Experience 2005 - 2009
Job Business Professional
Industry Computer Software
Experience
Computer Information Concepts, Inc. June 2013 - Present
Asurion 2005 - 2009
StarTek August 2004 - July 2005
Education
University of Northern Colorado 2009 — 2013
Bachelor's degree, Business Administration and Management, General
Computer Information Concepts, Inc. June 2013 - Present
Asurion 2005 - 2009
StarTek August 2004 - July 2005
Education
University of Northern Colorado 2009 — 2013
Bachelor's degree, Business Administration and Management, General
Eunice Jones's Asurion Experience 2014 - Present
Job Student at University of Phoenix
Industry
Experience
Asurion 2014 - Present
Education
University of Phoenix 2014 — 2018
Asurion 2014 - Present
Education
University of Phoenix 2014 — 2018
Yolanda Quinn's Asurion Experience December 2005 - Present
Job Enrollment Specialist at Asurion
Industry Insurance
Experience
Asurion December 2005 - Present
Education
University of Phoenix 2013 — 2015
Bachelor of Science (BS), Health Care Administration/Health Management
Asurion December 2005 - Present
Education
University of Phoenix 2013 — 2015
Bachelor of Science (BS), Health Care Administration/Health Management
Josh Medlin's Asurion Experience May 2014 - Present
Job Tech Coach at Asurion
Industry Information Technology and Services
Experience
Asurion May 2014 - Present
Apple January 2009 - April 2014
Volt October 2008 - January 2009
Lobo Services Ltd December 2000 - August 2008
Anteon February 2002 - November 2002
Southland Bonded Warehouse Inc January 2000 - October 2000
US Army August 1995 - January 2000
Skills
Training, Troubleshooting, Agile Methodologies, Software Development, Coaching, Technical Support, Scrum, Call Centers, Leadership, Project Management, Program Management, Process Improvement, Team Leadership, Vendor Management
Education
University of Phoenix
Net +, Information Technology
University of Phoenix
A+, Information Technology
Asurion May 2014 - Present
Apple January 2009 - April 2014
Volt October 2008 - January 2009
Lobo Services Ltd December 2000 - August 2008
Anteon February 2002 - November 2002
Southland Bonded Warehouse Inc January 2000 - October 2000
US Army August 1995 - January 2000
Skills
Training, Troubleshooting, Agile Methodologies, Software Development, Coaching, Technical Support, Scrum, Call Centers, Leadership, Project Management, Program Management, Process Improvement, Team Leadership, Vendor Management
Education
University of Phoenix
Net +, Information Technology
University of Phoenix
A+, Information Technology
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY