AT&T Company
AT&T List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at AT&T. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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82,295 AT&T employees in database. Find out everything there's to know about AT&T employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AT&T Employees
C-INNOVATION LLC December 2013 - Present
Oceaneering June 2012 - December 2013
Cal Dive International August 2006 - June 2012
AT&T August 1998 - February 2005
Skills
ROV, Hydraulics, Offshore Oil & Gas, Electronics, Mechanics, Management, Sales, Robotics, Commercial Diving, Subsea Engineering, Troubleshooting, Inspection, Offshore Operations, Oil & Gas Industry, Gas, Oil, Supervisory Skills, Offshore Drilling, Pipelines, Petroleum, Onshore, Welding, Diving, Offshore Construction, Construction, Drilling
Education
Hope International University 1994 — 1998
Bachelor of Arts (B.A.), Business Administration and Management, General
State of Connecticut January 2012 - January 2015
Mangia Mangia Catering Services July 2009 - November 2011
State of Connecticut November 2010 - July 2011
Peppermill Restaurant and Catering June 2009 - November 2010
State of Connecticut, Office of Adult Probation January 2010 - June 2010
AT&T January 2000 - December 2008
AT&T May 1996 - January 2000
Attorney David Feliu May 1995 - May 1996
Attorney Bill Gouveia May 1995 - May 1996
Skills
Computer Literate, Typing, Customer Service, Data Entry, Outlook, Word, Administrative Support, Excel
Education
Post University 2009 — 2011
MS, Human Services
Post University 2007 — 2009
BS, Criminal Justice
Housatonic Community College
Associate of Science, Criminal Justice
Worden Martin - Ford City August 2003 - Present
Illini Nissan 2003 - Present
Champaign Telephone Company June 1993 - January 2003
AT&T January 1989 - December 1990
Southwestern Bell Telephone Company June 1985 - January 1989
Southwestern Bell Telephone Company March 1975 - June 1985
Illinois Bell Telephone Company October 1959 - March 1975
Skills
Engineering, Construction, CAD, Warehousing, Distribution Center..., Social Media, Microsoft Office, Marketing Strategy, Marketing Communications, Marketing, Customer Service, Automotive, Public Relations, Social Media Marketing, Project Management, Microsoft Excel, Management, Product Development, Business Development, Process Scheduler, Telecommunications, Team Building, Negotiation, Microsoft Word, Sales Process, Facilities Management, Analysis, Team Leadership, Training
Education
Houston Baptist University, Belleville Area College, Dallas Baptist University 1978 — 2000
None, System development & Business
AT&T April 2015 - Present
Kasra persian grill February 2014 - July 2014
EXPRESS October 2013 - March 2014
Skills
Military Experience, Military Operations, Army, Military, Software Installation, Weapons, Military Training, Security Clearance, Retail Sales, Window Displays, Cashiering, Cash Register, Maintenance, Customer Satisfaction, Customer Service, Retail, Sales, Event Planning, Microsoft Excel
Education
Houston Community College 2013 — 2017
KIPP Houston High School 2009 — 2012
High School Diploma
HCL Technologies - Entergy Energy February 2015 - Present
Tek Systems - Marathon Petroleum January 2014 - February 2015
AT&T October 2010 - October 2013
Skills
Microsoft Excel, Telecommunications, Customer Service, Project Management, Project Planning, Six Sigma, ITIL v3 Foundations..., Cisco Routers, Cisco VoIP, Vendor Management, PMO, Integration, Microsoft Office, PMP, Project Portfolio..., Requirements Analysis
Education
Houston Community College
Information Technology Project Management
McMurry University
Business Administration and Management, General
AT&T November 2013 - Present
Creative EJuice August 2013 - Present
M & E Endeavours LLC September 2011 - October 2013
Skills
Project Management, Telecommunications, Troubleshooting, Process Improvement, Team Leadership, Testing, Product Management, Microsoft Office, Program Management, Integration, Management, Project Planning, Cross-functional Team..., Team Management, Product Development, Vendor Management, Change Management, Customer Service, Leadership, Customer Satisfaction, Team Building, Business Development, Training, Mobile Devices, Wireless, Continuous Improvement, Strategy, Start-ups, Networking, Strategic Planning, Analysis, Sales
Education
The Ocean Corporation 2010 — 2010
Non-Destructive Testing Certification
Houston Community College 2007 — 2009
Mechanical Engineering
Houston Community College 2005 — 2007
Associate of Arts and Sciences (AAS), International Business
Keller Williams Realty Southwest Health Services NavigatorGateway to CareJune 2013 - June 2015
AT&T July 1999 - September 2010
AT&T February 1982 - July 1999
Skills
Customer Service, Sales, Outlook, Team Building, Data Entry, Microsoft Office, Public Speaking, Retail, PowerPoint, Microsoft Excel, Microsoft Word, Social Networking, Time Management, Customer Satisfaction, Teamwork, Team Leadership, Social Media, Data Analysis, Leadership, Troubleshooting
Education
Houston Community College 2008 — 2012
ITP-Interpreter Training Program
Lone Star College System
AT&T January 2014 - Present
AT&T July 2013 - December 2013
Victorious Photography October 2011 - June 2013
Cintas May 2012 - August 2012
Comp-U-Dopt, Inc May 2010 - August 2010
Pappadeaux May 2009 - July 2010
Skills
Spanish-speaking, Photography, Sales, Photoshop, InDesign, Lightroom, Entrepreneurship, Public Speaking, Administrative..., Digital Media, Customer Service, Facebook, Advertising, Social Networking, Editing, Microsoft Office, Microsoft Excel, PowerPoint
Education
Texas State University-San Marcos 2010 — 2013
Bachelor of Business Administration (BBA), Marketing
Houston Community College 2009 — 2010
AT&T
Skills
Customer Service, Management, Microsoft Office, Team Leadership, Telecommunications, Account Management, Project Management, Sales, Program Management, Leadership, Public Speaking, Leadership Development, Strategic Planning, Team Building, Business Strategy, Strategy, Social Media
Education
Hope College 1997 — 2001
Bachelor of Arts (BA), Communication and Media Studies
AT&T May 2005 - Present
AT&T February 2000 - May 2005
Skills
Wireless, Troubleshooting, Network Design, T1, VoIP, Testing, Computer Network..., DSL, Microsoft Office, Frame Relay, Databases, Microsoft Excel, Visual Basic, Microsoft SQL Server, Java, SAP, Provisioning, Mircosoft Word, Microsoft Access, Wireless Mobility, MS Project, Visio, React, Remote Testing, Microsft Visio, Microsoft Powerpoint, Fiber Optic Networks, TIRKS, MPLS Networking, Cisco VPN, LAN Switching, Cisco WAN, IP Networks, OSPF, VRRP, Balance Sheet, Income Statement, Microsoft CRM, PLM Tools, End-User Support, Organizational Behavior, Managerial Communication, Economic Data Analysis, Microsoft Project, Telephony
Education
Prairie View A&M University (Currently MBA Student) 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Houston-Downtown 2010 — 2014
Bachelor of Business Administration (BBA), Enterprise Information Systems (Completed)
Houston Community College 2008 — 2011
Associates in Arts, Business (Completed)
Remington College-Houston campus 1998 — 2000
Associates in Electronic Engineering (Completed)
Prairie View A&M University 1996 — 1997
Engineering
AT&T April 2014 - Present
AT&T April 2014 - Present
AT&T March 2000 - Present
Skills
Microsoft Word, Public Speaking, Customer Service, Microsoft Office, Microsoft Excel, Employee Relations, Accounting, Budgets, Analysis, Java, System Administration, Sales, Marketing, Access, Management, PowerPoint, Teaching, Matlab, Research, AutoCAD, Outlook, Teamwork, Strategic Planning, Windows, Editing, English, Investment Properties, Coaching, IP, Leadership Development, Team Building, Inventory Management, Project Planning, Insurance, New Business Development, Negotiation, C, Troubleshooting, Public Relations, Contract Negotiation, Event Management, SQL, Wireless, Social Media, Team Leadership, HTML, Time Management, Account Management, Administrative..., Data Entry
Education
AIU 2007 — 2009
Masters Instructional Technology, Education
LeTourneau University 1997 — 1999
Master of Business Administration (MBA), Accounting and Finance
State University of New York at Albany 1995 — 1997
Bachelor of Applied Science (BASc), Human Resources Management/Personnel Administration, General
Houston Community College 1993 — 1995
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Memorial Hermann Hospital - The Woodlands April 2015 - Present
Leam Drilling Systems, LLC (SMG) September 2014 - December 2014
Pipeline Accident Prevention Services 2014 - 2014
Tomball Regional Hospital 2004 - 2011
AT&T 1997 - 2002
Espey Huston & Associates 1995 - 1997
Triangle Labs of Houston 1992 - 1994
Analysts Services Incorporated 1989 - 1991
E.I. DuPont de Numours 1987 - 1989
Education
Louisiana State University 1986 — 1987
Vocational Certification, Process Controls
Houston Community College 2002 — 2004
Associate's Degree, Nuclear Medicine Technology
Lone Star College System 2012 — 2013
Associate's Degree, Engineering Technology - Petroleum
AT&T Mobility April 2010 - Present
AT&T 2010 - 2013
T-Mobile January 2004 - April 2010
Verizon Wireless February 1999 - December 2003
Skills
Telecommunications, Managed Services, Wireless, Unified Communications, Solution Selling, Direct Sales, VoIP, Mobile Devices, MPLS, Account Management, Cold Calling, Sales Process, Customer Retention, Salesforce.com, Sales Operations, B2B, Co-location, Selling, Sales Management, M2M
Education
Houston Community College 1988 — 1991
None
Uniwersytet Marii Curie-Skłodowskiej w Lublinie 1978 — 1981
Bachelor in Art &Literature, Teaching
AT&T May 2010 - November 2012
Panera Bread January 2007 - May 2009
Skills
Telecommunications, Wireless, Call Centers, Mobile Devices, Direct Sales
Education
Hope International University 2006 — 2009
Bachelor's degree, Cross-Cultural Business Administration
Moorpark College 2005 — 2006
ATT May 2014 - Present
Leap Wireless March 2006 - May 2014
Alcatel-Lucent December 2000 - July 2001
Skills
EVDO, CDMA, LTE, 4G, 3G, Cellular Communications, Telecommunications, Optical Fiber, Integration, Microwave, RF Engineering, UMTS, T1, Telecommunications..., RF, WiFi, VoIP, Network Optimization, TCP/IP, 2G, Computer Network..., Wireless, Network Architecture, IP, Broadband, SS7, Vendor Management, WCDMA, GSM, TDMA, RAN, Switches, Testing, Network Design, Product Management, Wireless Networking, Unix, Network Engineering, CDMA2000, Wireless Broadband, Backhaul, Optimization, Troubleshooting, iDEN, Antennas, RF design, Fiber Optics, Ethernet, Provisioning
Education
Houston Baptist University 1990 — 1994
ATT August 1995 - Present
AT&T March 2000 - May 2003
AT&T August 1995 - March 2000
Skills
Customer Service, Customer Satisfaction, Call Centers, Outlook, Troubleshooting, Export, Microsoft Office, Sales, Microsoft Excel, Technical Support, Microsoft Word, Customer Retention, Customer Experience, Computer Hardware, Software Documentation, Data Entry, Telecommunications, Inventory Management, PowerPoint, Customer Support, Telephony, Telephone Skills, Teamwork, Access, System Administration, Team Leadership, Avaya, Help Desk Support, DSL, Inventory Control, Invoicing, Management, Time Management, Training
Education
Houston Community College 1992 — 1993
University of Houston 1991 — 1992
Ryan Public Safety Solutions (RPSS) October 2014 - Present
AT&T July 1979 - December 2013
Skills
Effective Leadership, Multi Tasking, Project Management, Conflict Resolution, Customer Oriented, Deadline Oriented, Manage Client..., Microsoft Office, Microsoft Excel, Microsoft Word, Telecommunications, Telephone Skills, Customer Service, Sales, Call Centers, Integration, Telephony, Training, VoIP, Wireless, IP, Management, Team Leadership, Program Management, Troubleshooting, Leadership
Education
Houston Baptist University
Bachlors of Arts, General Studies Managment
AT&T Global Services November 2012 - Present
AT&T October 2000 - Present
AT&T Mobility 2000 - Present
SunTrust Bank October 1999 - April 2000
Skills
Project Planning, Business Requirements, Program Management, Telecommunications, Process Improvement, Integration, Wireless, Six Sigma, PMP, Team Building, Business Management, Customer Relations, SDLC, Vendor Management, MS Project, PMO, Release Management, Visio, Budgeting, Agile Project Management, Budgets, Business Analysis, Business Development, Business Intelligence, Business Process, Business Process..., CRM, Call Centers, Cross-functional Team..., Customer Service, IT Management, IT Strategy, Information Technology, Quality Assurance, Team Leadership, Software Project..., Leadership, Requirements Analysis, Project Management, SharePoint, Risk Management, System Deployment, Management, Performance Management, Project Portfolio..., Software Development, Software Documentation, Product Management
Education
Houston Baptist University 1989 — 1994
BS, Speech Communications & Psycology
Verizon Wireless October 1998 - August 2012
The Medicine Shoppe Pharmacy April 1996 - August 1998
Alpha Medical Exams May 1991 - February 1996
FedEx May 1987 - October 1990
AT&T April 1980 - October 1986
Skills
Call Centers, Customer Experience, Customer Satisfaction, Telecommunications, Customer Retention, Technical Support, Internet Troubleshooting, Customer Support, Customer Oriented, Teamwork, Team Leadership, Team-oriented, Wireless Broadband, Wireless Networking, Wireless, Access, Account Management, Employee Training, Job Coaching, CMIS, Vision, Cisco MARS, Remedy Ticketing System, Blackberry OS, Blackberry Enterprise..., Blackberry applications, iOS, Android, CDMA, Data Analysis, Telecommunications..., Billing Process, Mobile Devices, Mobile Applications, Mobile Communications, Mobile Technology, Mobile Payments, Mobile Internet, Sales Operations, Microsoft Office, Microsoft Word, Microsoft Excel
Education
Strayer University 2010 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Houston Community College 1995 — 1996
Business, Management, Marketing, and Related Support Services
Texas School of Business-Southwest 1991 — 1992
Medical Office Assistant/Specialist
Leidos August 2015 - Present
AT&T April 2014 - August 2015
CODE Plus, Inc. February 2014 - April 2014
Lockheed Martin October 2011 - September 2013
Lockheed Martin September 2011 - December 2012
Skills
Graphics, Photography, Military, Illustrator, Illustration, Layout, Technical Writing, QuarkXPress, Photoshop, InDesign, Image Editing, Technical Illustration, Adobe Creative Suite, Image Manipulation, Weapons, Drawing, Security Clearance, Adobe Acrobat, Defense Acquisition, Editing, Desktop Publishing, Mac, Graphic Design, Manuals, Product Design, Multimedia, Newsletters, Publications, Logo Design, Brochures, Posters, Digital Photography, CSS, Leadership, DoD
Education
Hood College 2007 — 2010
Bachelor of Arts (BA), Communication Arts & Studio Art Minor
Mercyhurst University 2005 — 2007
Associate of Arts (A.A.), Liberal Arts
North Stafford High school 2001 — 2005
Amerejuve Inc. (MedSpa & Cosmetic Surgery) September 2014 - Present
Novopelle Medspa February 2014 - August 2014
AT&T December 2007 - December 2012
Skills
Facials, Laser Hair Removal, Microdermabrasion, Chemical Peels, Customer Service, Weight Loss, Sales, Retail, Healthcare, Teamwork, Cpr Certified, Microsoft Word, Data Entry, Social Media, Public Speaking, Microsoft Office, PowerPoint, Microsoft Excel, Research, Inventory Management, Telephone Skills, IPL, skin tighten, Body Contouring, CPR Certified
Education
Aveda institute-Houston 2013 — 2013
Esthiology
Houston Baptist University
Bachelor's degree, Registered Nursing/Registered Nurse
Houston Community College 2010 — 2012
Associate of Science (A.S.), Practical Nursing, Vocational Nursing and Nursing Assistants
UnitedHealth Group (Optum) November 2014 - Present
JPMorgan Chase September 2013 - November 2014
CROSSMARK June 2012 - April 2014
CVS Pharmacy February 2012 - September 2012
ACS September 2011 - March 2012
Montex Care@Hand Services July 2009 - November 2010
AT&T March 2009 - September 2009
Sears February 2008 - April 2009
Skills
Customer Service, Team-oriented, Team Leadership, Team Management, Critical Thinking, Assertiveness, Flexibility, Competitive Intelligence, Communication Skills, Organization, Observational, Fast Learner, Highly motivated..., Public Relations, Technology, Mobile Technology, Retail Banking, Banking, Online Technology, Technical Support, Computer Repair, Teamwork, Microsoft Excel, Microsoft Office, Microsoft Word, Leadership, Time Management
Education
Southern New Hampshire University 2014 — 2016
Bachelor's Degree, Computer Science
Houston Community College 2010 — 2013
Associate of Science (A.S.), Computer Software Engineering
Madison Senior High School 2004 — 2009
High School Diploma, Aerospace and Meterology
SEOMatrix SalesT-MobileApril 2013 - Present
AT&T December 2006 - January 2010
Skills
Sales, Microsoft Office, Email Marketing, Direct Sales, Team Leadership, Google Adwords, SEM, Sales Promotion, Marketing, Strategic Planning, Leadership, Customer Service, Marketing Strategy, Customer Retention, Management, Social Media, Apple OS, Minitab, Training, Sales Operations, E-commerce SEO, Direct Marketing, Analytical Skills, Photoshop, Consumer Electronics, Website Building, NIH, Team Building, Social Media Marketing, Account Management, PowerPoint, Salesforce.com, CRM, Marketing Communications
Education
Southern Connecticut State University 2006 — 2010
Bachelor of Science (B.S.), Marketing/Marketing Management, Communications and Promotion
Housatonic Community College 2005 — 2007
Associate of Science (A.S.), Business Administration and Management, General
CIBER, Inc. September 2010 - Present
SAIC April 2010 - October 2010
CIBER, Inc. March 2004 - April 2010
LCS, Inc. March 1997 - February 2004
AT&T August 1995 - March 1997
Skills
Team Leadership, Human Factors..., Presentation Skills, User Experience, Usability Engineering, Usability, User Interface Design, Information Architecture, Usability Testing, User-centered Design, Responsive Web Design, Web Development, HTML 5, CSS, User Interface, JavaScript, User Experience Design, Web Applications, jQuery, Agile Methodologies, Agile Project Management, Visio, Solution Architecture, Software Design, Requirements Gathering, Technical Writing, Accessibility, Dreamweaver, HTML5, Bootstrap, CSS3, Microsoft Office, MS Project, CMS, Software Prototyping, Proposal Writing, HCI Principles, Software Cost Estimation, Web Application Design, Photoshop, Illustrator, InDesign, OmniGraffle, Axure, User Personas, Wireframes, Mac & PC platforms, Project Management
Education
Hope College
BA
AT&T January 2013 - Present
AT&T April 2008 - December 2012
AT&T November 2006 - April 2008
AT&T June 2004 - November 2006
AT&T November 2001 - June 2004
Skills
Project Management, Technical Support, Web Development, Managing Database, Software Testing Life..., Sales, Marketing, Forecasting, Management, Change Management, Event Management, Event Planning, Sales Presentations, Technical Presentations, Pre/Post Sales Support, Training, Product Demonstration, Building Relationships, Hardware Support, Hardware Testing, Yellow Belt, Six Sigma
Education
University of Houston-Downtown 1997 — 1999
Bachelor of Business Administration (B.B.A.), Computer and Information Systems Security/Information Assurance
Houston Community College 1995 — 1997
Business/Commerce, General
Barbara Jordan High School
Grand Traverse Insider June 2008 - July 2015
AT&T May 1996 - June 2008
Skills
Editing, Writing, Photography, Negotiation, Public Relations, Social Media, Newspaper, Social Media Marketing, Media Relations, Newspapers, Journalism, Copywriting, Marketing, Marketing Communications, Copy Editing, Advertising, Event Management, Editorial, Social Networking, Press Releases, Email Marketing, Storytelling, Web Content, Facebook, Blogging, Event Planning
Education
Hope College 1983 — 1987
Bachelor of Arts, Political Science/Philosophy
Manistee Catholic Central High School 1981 — 1983
Diploma, College Prep
AT&T October 2000 - Present
AT&T December 1995 - October 2000
Skills
Telecommunications, Wireless, IP, VoIP, Ethernet, LTE, MPLS, GSM, Network Design, UMTS, TCP/IP, Unix, Cisco Technologies, Integration, Mobile Devices, Unified Communications, 3G, SIP, Testing, RF
Education
Hope International University 2010 — 2013
Bachelor of Science (B.S.), Christian Studies
DeVry University 1993 — 1995
Ass of Science, Electronics
South Garland High 1989 — 1992
AT&T February 2008 - Present
AT&T January 2005 - January 2008
AT&T March 2001 - December 2005
AT&T June 1995 - February 2001
AT&T January 1980 - June 1995
Skills
Management, Electronics, Vendor Management, Operations Management, Supply Chain Management, Team Leadership, Process Improvement, Inventory Management, Six Sigma, Team Management, Project Planning, Logistics, Supply Chain, Cross-functional Team..., Project Management, Procurement, Forecasting, Team Building, Customer Service, Negotiation
Education
Houston Baptist University 1979 — 1981
Business Administration and Management, General
GE Energy September 2011 - Present
GE September 2011 - Present
AT&T April 1997 - December 2010
Synergetics Communications Inc April 1997 - December 2010
AT&T April 1997 - December 2010
AT&T January 1997 - December 2010
AT&T19 January 1997 - January 2010
Skills
Public Relations, Public Speaking, Human Relations, Strategic Planning, Sales Management, New Business Development, Negotiation, Contract Negotiation, Team Building, Team Leadership, Project Management, Sales, Marketing, Marketing Strategy, Business Strategy, Management, Coaching, Product Development, Social Media Marketing, Cross-functional Team..., Microsoft Office, Customer Service, Account Management, Budgets, Project Planning, Product Management, Business Planning, Social Media, Strategy, Change Management, Management Consulting, Marketing Communications, Teamwork, Event Management, Leadership Development, Market Research, B2B, Direct Marketing, Telecommunications, Advertising, Inventory Management, Retail, Competitive Analysis, Social Networking, Recruiting, Process Improvement, Event Planning, Microsoft Word, Program Management, Online Advertising
Education
Lone Star College System 2012 — 2017
Bachelor of Applied Science (B.A.Sc.)
Houston Community College 1994 — 1999
Patti's Dachshund Farm June 2006 - Present
ATT June 1972 - May 2005
Southwestern Bell Tele Co. August 1994 - July 1997
Southwestern Bell Telephone Co. January 1980 - April 1984
South Central Bell Telephone Co. June 1972 - January 1980
South Central Bell June 1972 - December 1975
Skills
Watching The Amazing..., Testing, Small Business, Team Building, Customer Service, Coaching, Strategic Planning, Sales, New Business Development, Sales Management, Marketing Strategy, Negotiation, Marketing, Public Speaking, Training, Social Media, Management, Social Media Marketing, Social Networking, Leadership, Nonprofits
Education
Houston Community College 1988 — 1993
Associates, Business
Hueytown High School 1970 — 1972
Advanced Academic, Business
Hewlett-Packard May 1997 - Present
Prudential Insurance August 1995 - April 1997
Hamilton Collection July 1994 - July 1995
AT&T August 1986 - February 1994
Skills
ITIL, HP-UX, High Availability, System Administration, SAP R/3, Unix, VMware, Troubleshooting, HP, Storage Area Networks, Data Center, Linux, Integration, Virtualization, IT Service Management, Enterprise Storage, Servers, Storage, Hardware, SAN, Red Hat Linux, Brocade, Vendor Management, Program Management, Cloud Computing, Solution Architecture, Cluster, Disaster Recovery
Education
Hood College 2005 — 2009
M.S., Computer Information Sciences
Jacksonville University 1983 — 1986
B.S, Computer Information Systems
Windstream June 2015 - Present
StatOil February 2013 - December 2014
AT&T September 2011 - February 2013
JPMorgan Chase/HP August 2004 - March 2010
Skills
Management, Leadership, Windows Server, IP, Procurement, Access, VoIP, Networking, Windows 7, Troubleshooting, Telecommunications, Help Desk Support, Customer Service, Microsoft Office, Computer Hardware, Visio, SharePoint, Project Management, Teamwork, Team Leadership, Software Documentation, Team Building, Program Management, Strategic Planning, Process Improvement, Project Planning, System Administration, Training, Call Centers, Windows, Vendor Management, Hardware, Microsoft Excel, Testing
Education
University of Houston-Downtown 2008 — 2010
Bachelor of Business Administration (BBA), Computer Information Systems
Houston Community College 2006 — 2008
Associates, Liberal Arts
Acti-Kare Responsive In-Home Care January 2015 - May 2015
AT&T March 2012 - January 2015
Texas State Optical March 2011 - March 2012
Etech.Inc (by contract) May 2009 - March 2011
Skills
Healthcare Management, Bilingual Communications, Marketing Communications, Inventory Management
Education
University of Houston-Clear Lake 2013 — 2015
Bachelor of Science (B.S.), Healthcare Administration
Houston Community College 2009 — 2011
Associate's degree, Science
Rook Security December 2013 - Present
Rook Security February 2013 - November 2013
AT&T December 2011 - October 2012
US Army November 2005 - September 2011
Skills
Information Security, Security, Computer Security, Network Security, Incident Response, IPS, Leadership, Vulnerability Scanning, Computer Network..., Wireless Networking, Security Clearance, Information Technology, Intrusion Detection, Network Architecture, Security Management, Security Operations, Vulnerability Assessment, Computer Hardware, Information Assurance, Sales Force Development, Information Security..., Troubleshooting, Computer Repair, Security+, CompTIA Security+, Linux, IDS, Networking, Firewalls, Python, Bash, Netflow, Snort, TCP/IP, Tcpdump, TippingPoint IPS, SaaS, Server Administration, Microsoft SQL Server, HP Server Hardware, Log Analysis
Education
Hopkinsville Community College 2011 — 2013
Associate in Applied Science, Information Technology - Information Security, With High Distinction
Noble Drilling September 2014 - Present
Houston Livestock Show and Rodeo August 2014 - Present
Houston Livestock Show and Rodeo February 2009 - Present
CHR Solutions October 2012 - September 2014
Ericsson November 2010 - July 2012
AT&T Mobility January 2009 - November 2010
AT&T Mobility February 2008 - January 2009
AT&T June 2007 - February 2008
Cingular Wireless March 2004 - June 2007
Cingular Wireless (formerly Houston Cellular Telephone Company) January 2001 - March 2004
Skills
Project Implementation, Project Coordination, Project Execution, UMTS, Wireless, GPRS, EDGE, Telecommunications, GSM, Network Operations, IP, Wireless Networking, SS7, Troubleshooting, TCP/IP, Network Design, LTE, Integration, OSS, LAN/WAN, 3G, Switches, Team Building, Program Management, Problem Solving, Planning, Budgeting, SLA, Process Improvement, Negotiation, Team Leadership, Testing, Vendor Management, Frame Relay, Operations Management, Computer Network..., Project Planning, Project Management, 4G, WCDMA, Ethernet, Open Source Software, VoIP, Budgets, Edge, Microwave, Network Engineering, CALEA, RAN, System Deployment
Education
University of Houston, C.T. Bauer College of Business 2005 — 2010
Bachelors of Business Administration, Operations Management
Houston Community College 2002 — 2005
Associates of Arts, Pre-Business
Alpha Cares August 2014 - Present
Stream Energy March 2011 - March 2015
Thinkbigsites.com October 2011 - January 2015
AT&T March 1997 - October 2012
Target January 1987 - March 1995
Army National Guard January 1989 - May 1994
Skills
Social Search..., SEO, PPC, Inbound Marketing, Energy Consulting, Energy Deregulation, Personal Development, Social Media, Online Advertising, Teaching, Team Building, Social Media Marketing, Small Business, Marketing Strategy, Marketing, Coaching, Customer Service, Sales Management, New Business Development, Negotiation, Sales, Leadership, Start-ups, Business Development, Lead Generation, Direct Sales, Web Marketing, B2B, Account Management, Online Marketing, Strategy, SEM, CRM, Selling, Salesforce.com, Strategic Partnerships, Email Marketing, Competitive Analysis, Management, Cold Calling, Social Networking, Google Adwords, Advertising, Entrepreneurship, Customer Retention, Team Leadership, Retail, Networking, E-commerce, Time Management
Education
Houston Community College 1987 — 1990
Telecommunications
AT&T 2011 - September 2015
GridPoint, Inc. February 2010 - December 2010
BBVACOMPASS August 2005 - December 2009
Skills
Marketing, Strategic Partnerships, Salesforce.com, CRM, Competitive Analysis, Strategy, Financial Modeling, Leadership, Business Development, Mergers, Analysis, Strategic Planning, Finance, Sales Process, Account Management, Accounting, Business Strategy, Contract Negotiation, Cross-functional Team..., Executive Management, Forecasting, Management, Mergers, New Business Development, Product Management, SAP, Sales, Start-ups, Technology, Telecommunications, Access
Education
Houston Baptist University 1998 — 2005
BA, Finance
Baker Hughes July 2014 - December 2014
Hewlett-Packard January 2014 - July 2014
Dell January 2012 - September 2013
Dell April 2011 - September 2013
Dell October 2004 - April 2011
Dell September 2002 - October 2004
Dell August 1998 - August 2002
Apple February 1994 - August 1998
AT&T June 1971 - September 1990
Skills
Program Management, PMP, Integration, Project Management, Cross-functional Team..., CRM, Data Center, Management, Strategy, Telecommunications, Leadership, Vendor Management, Business Process..., Networking, Agile Methodologies, IT Strategy, IT Management, Project Portfolio..., PMO, Change Management, Business Development, ITIL, Sales Operations, Call Centers, ACD Management, Call Routing, Network Architecture
Education
Houston Community College
Business
Lee Hecht Harrison
University of Houston
Real Estate & Business Comm
Universal Pegasus, International March 2008 - August 2012
Equipment Resources June 2006 - April 2008
Varco Drilling International March 2002 - April 2005
Devereux 1997 - 2001
Natural Gas Pipeline now Kinder Morgan June 1994 - June 1996
AT&T 1982 - 1989
Skills
Customer Service, Petroleum, Outlook, Office Management, Software Documentation, Purchasing, Access, Accounts Receivable, Budgets, Project Management, Microsoft Office, Procurement, Accounts Payable, Time Management, Administrative..., Analysis, Supervisory Skills, Human Resources, Onshore, Pipelines, Oil/Gas, Invoicing, Management, Natural Gas, Inspection, Energy Industry, Gas, Offshore Drilling, Spreadsheets, Contract Management, Energy, Drilling, Oil & Gas Industry, Upstream, Process Scheduler
Education
University of Phoenix 2010 — 2011
none, Administration, B
Houston Community College 2002 — 2003
Certificate, Human Resources
Victoria College 2000 — 2001
Certificate, Office Technology
Victoria College 1993 — 1994
Office Technology Certificate, Office System Technology
San Antonio College of Medical and Dental Assistants 1991 — 1992
Certificate, Medical Assistant
Del Mar College 1990 — 1991
Certificate, Ward Clerk
Spectrum Health March 2015 - Present
Spectrum Health United Hopital December 2011 - March 2015
Bread of Life, Incorporated April 2004 - December 2010
AT&T June 1988 - December 2004
Skills
Document Review, Team Leadership, Data Entry, Time Management, Telephone Skills, Teamwork, Healthcare, Microsoft Word, Program Development, Supervisory Skills, PowerPoint, Nonprofits
Education
University of Phoenix 2012 — 2014
Masters, Health/Health Care Administration/Management, B+
Houston Community College 2005 — 2007
Associate of Arts (AA), Culinary Arts/Chef Training, A
University of Phoenix 1998 — 2006
Bachelor of Applied Science (B.A.Sc.), Business/Information Systems
AT&T April 2000 - Present
First of America Bank 1979 - 2000
Skills
Telecommunications, MPLS, VoIP, T1, Ethernet, IP, DSL, Frame Relay, Project Management, Teamwork
Education
Hope College 1977 — 1981
Bachelor of Business Administration (B.B.A.), Business
Paetec Communications Inc August 2011 - August 2012
AboveNet January 2009 - May 2011
AT&T January 2002 - January 2009
AT&T 2002 - 2007
Fort Bend Telephone / TXU Communications January 1999 - December 2001
Skills
Solution Selling, Telecommunications, Managed Services, Account Management, Unified Communications, Selling, CRM, VoIP, Cold Calling, Contract Negotiation, Sales, Sales Operations, New Business Development, MPLS, Negotiation, Direct Sales, Co-location, Metro Ethernet, Cross-functional Team..., Business Strategy, Customer Retention, Internet of Things, Physical Security, WAN, Gigabit Ethernet, Wireless Mesh, Cloud Computing, Wireless, Hosted Services, Vendor Management, Sales Management, SIP Trunking, Strategy
Education
Houston Community College
Gartner September 2014 - Present
AT&T April 2013 - September 2014
Comcast April 2011 - April 2013
SkyFiber, Inc. February 2009 - April 2011
Skills
Contract Negotiation, Broadband, Sales, Marketing Strategy, Telecommunications, Solution Selling, VoIP, Wireless, Managed Services, Optical Fiber, Sales Process, Cloud Computing, Strategic Alliances, Pricing, Avaya, Business Relationship..., Solutions Marketing, Enterprise Software, Metro Ethernet, Fiber Optics, Networking, New Business Development, CRM
Education
Houston Baptist University 2005 — 2008
B.A., Business Administration & Political Science - Dual Major
NorthWestern Energy July 2011 - Present
AT&T June 2009 - November 2011
AT&T June 2009 - June 2011
John Soules Foods March 2007 - June 2009
JTL Group a division of Knife River Corporation January 2005 - March 2007
American Title & Escrow August 2002 - January 2007
Billings Clinic May 2000 - August 2002
Skills
VPN, Active Directory, Cisco Technologies, Network Administration, Disaster Recovery, Windows Server, Troubleshooting
Education
Texas Bible College 2002 — 2005
Houston Community College 1997 — 2000
Associates
Houston ISD September 2015 - Present
Houston ISD November 2014 - September 2015
Houston Independent School District June 2013 - November 2014
AT&T October 2012 - July 2013
Texas Southern University May 2009 - May 2011
Skills
Recruiting, Interviews, Human Resources, Temporary Placement, Screening, Hiring, Customer Service, Call Centers, Time Management, Employee Relations, Performance Management, Employee Training
Education
Houston Baptist University 2013 — 2015
Master of Science, Human Resources Management/Personnel Administration, General
Texas Southern University 2007 — 2011
Bachelor of Business Administration (B.B.A.), Marketing
Dell Inc. December 2008 - July 2014
ClearOne Inc. January 2007 - February 2008
AT&T May 2002 - August 2005
AT&T May 2000 - May 2002
Compaq Computer Corporation (now HP) January 1997 - May 2000
Skills
Channel, Sales Management, Enterprise Software, Data Center, Sales Operations, Professional Services, Management, Negotiation, Team Leadership, Sales, Account Management, Sales Process, Forecasting, Direct Sales, Cloud Computing, Solution Selling, Channel Partners, Leadership, SaaS, Salesforce.com, Managed Services, Integration, P&L Management, Storage, Telecommunications, Strategic Partnerships, Go-to-market Strategy, New Business Development, Networking, CRM, Strategic Planning, Strategy, Product Management, Security, Consulting
Education
Hope College 1989 — 1993
Business Administration and Psychology, Double Major Buisness Administration and Psychology
Douglass Media Group/Greensheet January 2012 - Present
American Workers Insurance June 2008 - August 2009
Interactive Response Technologies, (IRT) November 2007 - May 2008
AT&T April 2006 - August 2007
Trout Associates Inc February 2004 - December 2005
Ramada Plaza Hotel February 2003 - December 2005
AT&T February 1997 - January 2003
Skills
New Business Development, Marketing Strategy, Sales, Marketing Communications, Marketing, Online Marketing, Social Media Marketing, Digital Marketing, Sales Management, Leadership, Customer Service, Advertising, B2B, Social Networking, Account Management, Social Media, Online Advertising, Team Building, Management, Cold Calling, Strategic Planning, Facebook, Direct Sales, Email Marketing, Lead Generation, Microsoft Office, Public Relations, Event Management, Public Speaking, Salesforce.com, Business Development, Time Management, Sales Operations, Contract Negotiation, Sales Presentations, Sales Process, Customer Retention, Competitive Analysis
Education
Houston Community College 2005 — 2007
Licensed Realtor, Real Estate, Loan Origination, 4.0
Self September 2014 - Present
Jetstream of Houston June 2014 - September 2014
AT&T June 2000 - May 2011
ONR. June 1997 - July 1999
US Navy January 1992 - January 1993
Skills
Music, Vocal, Logo Design, Concerts, Entertainment, Drawing, Graphic Design, Social Media, Lyrics, A&R, Music Industry, Social Media Marketing, Event Planning, Songs, Hip Hop, Music Production, Editing, Music Publishing, Original Music, Marketing, Social Networking, POP, Public Relations, Event Management, Public Speaking, Photoshop, Studio Recording, InDesign, Art Direction, Songwriting, Singing, Composition, Talent Booking, Mastering, Vocal Coaching, Lyricist, Voice Over, Recording, Music Supervision, Festivals, Audio Engineering, Bass, Technical Writing, Creative Writing, Teaching English as a..., Writing, Leadership, Microsoft Office, Customer Service, Strategic Planning
Education
University of Houston-Downtown 2011 — 2013
Bachelor's Degree, Professional, Technical, Business, and Scientific Writing, 3.4
University of Houston-Downtown 2010 — 2013
Bachelor's Degree, Professional, Technical, Business, and Scientific Writing, 3.4
Houston Community College 2008 — 2010
AA, Liberal Arts
GREAT LAKES NAVAL ELECTRICIAN SCHOOL 1990 — 1991
GEN. ELEC., OHMS LAW, CONTINUITY, GEN ELECTRICAL CONCEPTS
AT&T November 2014 - Present
Unseen Aura Art January 2005 - Present
Group Imaging March 2013 - April 2013
Spencer Gifts November 2012 - December 2012
iQor August 2012 - September 2012
International Society of Illusionists September 2011 - December 2011
Faisal Khan Photography February 2011 - February 2011
KFC June 2009 - July 2009
Indulge June 2008 - July 2008
Pizza Experts June 2007 - July 2007
Skills
Creative Writing, Photography, Customer Service, Retail, Interior Design, Audience Management, Art & Sculpting, Social, Interactive &..., Culinary Skills, Entertainment &..., Bartending, Sculpture, Art, Team Leadership, Restaurants, Business Planning, Marketing Strategy, Strategic Planning, Microsoft Office, Food, Team Management, Entertainment, Graphic Design, Performing Arts, Television, Team Building, Target Audience, Event Management, Public Speaking, Public Relations, Parties, Entertainment Industry, PowerPoint, Fairs, Microsoft Word, Time Management, Dance, Media & Entertainment, Festivals, Holidays, Charity, Performing, Comedy, Concerts, Stage, Interactive..., Magicians, Improvisation, Performance Management
Education
Scottsdale Community College 2013 — 2016
Hotel, Motel, and Restaurant Management
Le Cordon Bleu College of Culinary Arts-Dallas 2011 — 2011
Culinary Arts/Chef Training
Richland Community College 2011 — 2011
Japanese Language
Houston Community College 2010 — 2010
The Avicenna School 2006 — 2009
High School Diploma, Law, 89
Xincon Home Health Care Services, Inc. June 2014 - Present
AT&T January 2013 - June 2014
Royal Home Care Inc January 2010 - July 2012
Bison Building Materials, LLC August 2006 - October 2009
Skills
Microsoft Excel, Microsoft Word, QuickBooks, Administration, Scheduling, Client Intake, Customer Service, Sales Operations, Inventory, Cash Management, Accounts Receivable, Customer Satisfaction, Sales
Education
Houston Community College
AT&T August 2000 - Present
Skills
Telecommunications, Switches, Real Estate, Networking, Cisco Technologies, Call Centers, Project Management, Strategic Planning, Microsoft Office, Customer Service, Sales Management, Sales, Negotiation, Public Speaking, Microsoft Excel, Microsoft Word, Management, Leadership, Team Building
Education
Lamar University 1989 — 1991
Radiologic Technology/Science - Radiographer -Business Administration
Houston Community College
Business Administration, Management and Operations
AT&T November 2011 - Present
Texcalibur January 2012 - October 2014
United Recovery Systems LP November 2010 - November 2011
AT&T September 2007 - November 2009
Skills
Microsoft Office, Technical Support, Hardware Support, Software Installation, Problem Solving, Problem Analysis, End User Training, Customer Service, Sales Operations, Complaint Management, Social Networking, Mobile Communications, Telecommunication..., Videography, sales, Networking, Customer Experience, Hardware, Troubleshooting, Direct Sales, Sales Management, Management, Team Leadership, Process Improvement
Education
Houston Community College 2012 — 2014
Computer Science, Engineering
University of Houston-Downtown
E Diamond Electric July 2012 - July 2015
AT&T November 2011 - May 2012
Skills
Database Administration, Databases, Oracle, Unix, Database Design, Microsoft SQL Server, SQL, Linux, Troubleshooting, Windows Server, Data Warehousing, Business Intelligence, Integration, PL/SQL, Disaster Recovery, Payroll Administration, Payroll Analysis, Microsoft Excel, Customer Service, Sales, Contract Management, Microsoft Office
Education
Houston Community College 2014 — 2018
Electrical Engineer, Engineering
Prairie View A&M University 2014 — 2014
TEEX highway construction program, Construction/Heavy Equipment/Earthmoving Equipment Operation
Healix, Inc. July 2015 - Present
Baker Hughes April 2015 - May 2015
Tesco Corporation November 2013 - February 2015
Excalibar Minerals, LLC October 2012 - November 2013
AT&T January 2011 - March 2012
AT&T Mobility November 2008 - November 2010
Skills
Bilingual, Microsoft Office, Sales, Real Estate Development, Customer Service, Cash Management, Inventory Control, Merchandising, Product Marketing, Flexible Schedule, Reliability, Oracle Application..., Yardi Voyager, PeopleSoft, Customer Experience, General Awesomeness, Supply Chain, Inventory Management, Teamwork, Materials Management, Procurement, Purchasing, Supply Chain Management, Operations Management, Management, Logistics, Contract Negotiation, Project Planning, Leadership
Education
University of Houston-Downtown 2010 — 2012
Bachelor of Business Administration (B.B.A.), Logistics, Materials, and Supply Chain Management, 3.0
Houston Community College
Project Management
Cypress Falls Highschool 2001 — 2005
Diploma
San Jacinto College 2015 — 2015
Lean Six Sigma Green Belt
Comcast Business May 2015 - Present
AT&T August 2011 - April 2015
AT&T August 2008 - August 2011
T-Mobile September 2005 - August 2008
Skills
Sales Management, Sales Operations, Team Leadership, Team Building, Retail Sales, Customer Service, Customer Experience, DDI Certified, Telecommunications, Exceed Sales Goals, Outside Sales, Small Business, New Business Development
Education
University of Houston-Downtown
Bachelor of Business Administration (B.B.A.), Finance, General
Houston Community College
Associate's degree, Finance, General
San Jacinto College
AT&T January 2005 - October 2011
AT&T October 1996 - January 2005
Skills
Customer Service, Troubleshooting, Customer Satisfaction, Telecommunications, Microsoft Excel, Leadership, Microsoft Office, Microsoft Word, Wireless Networking, T1, Computer Network..., VoIP, MPLS, Wireless, Telephony, PowerPoint, TIRKS, Fitness, Wellness Coaching, Team Leadership, Preventive/Treatments, Tests/Measurements, Healthcare, Sales, Team Building, Training
Education
Houston Baptist University 2013 — 2015
Bachelor's Degree, Kinesiology and Exercise Science, 3.8
Houston Community College 2010 — 2012
Associate's Degree, Business Administration and Management, General (Completed), 3.8
Able Infosat Communications, Inc. February 2015 - Present
Comcast Business April 2013 - February 2015
AT&T July 2010 - April 2013
Ryland Homes February 2008 - July 2010
Best Buy October 2002 - February 2008
Skills
Sales, Marketing, Cold Calling, Customer Satisfaction, Management, Strategic Planning, New Home Sales, Real Estate, Selling, First Time Home Buyers, Mortgage Lending, FHA, Customer Service, Direct Sales, Telecommunications, Sales Management, Sales Operations, Team Building, Account Management, Microsoft Office, Two-way Radio, Microwave Systems, Motorola Hardware, Satellite Communications, Microsoft Excel, New Business Development, Microsoft Word, Leadership, Project Management, Budgets
Education
Houston Community College 2005 — 2008
Finance /Operations Management
Spring Woods High School 2001 — 2005
High School Diploma
AT&T 2012 - Present
FedEx Ground October 2008 - Present
DHL September 2007 - October 2008
Skills
Computer Hardware, Computer Repair, Network Administration, Network Security, Wireless Networking, Computer Network..., Information Technology, Cat5e, Telecommunications, Software Installation, Computer Hardware..., Telephone Skills, Microsoft Office, CompTIA A+ Certification, CompTIA A+ Essentials
Education
Houston Community College 2012 — 2013
CompTIA A+ Certification, Computer and Information Sciences and Support Services
AT&T September 2014 - Present
AT&T May 2013 - August 2014
Pennyroyal Mental Health Center August 2011 - March 2012
Christian County Jail February 2010 - November 2011
Hopkinsville Water Environmental Authority 2003 - 2009
Skills
Accounts Receivable, Data Entry, Banking, Customer Service, Spreadsheets, Teamwork, Employee Benefits, Mutual Funds, Payments, Filing, Currency, Microsoft Office, Strategic Planning, Microsoft Excel, Marketing Strategy, Project Management, Sales Management, New Business Development, Business Strategy, Microsoft Word, PowerPoint, Sales Process, Retail Sales
Education
Murray State University 2015 — 2017
Master of Business Administration (MBA), Business Administration and Management, General
Murray State University 2010 — 2012
Bachelor of Business Administration (B.S.B.), Business, Management, Marketing, and Related Support Services, Cum Laude Honors
Hopkinsville Community College 2008 — 2010
Associate of Arts (A.A.), Business Administration and Management, General
Cisco August 2000 - Present
Cisco 2002 - 2007
Lucent Technologies 1998 - 2000
AT&T 1997 - 1998
Education
University of Denver - Daniels College of Business 1985 — 1987
MBA, Finance
Hope College 1982 — 1985
BA, History
BT Global Services August 2015 - Present
AT&T September 2007 - August 2015
Skills
Telecommunications, Solution Selling, Direct Sales, Professional Services, Managed Services, Unified Communications, SaaS, Wireless, Cloud Computing, Co-location, MPLS, VoIP, Account Management, Channel Partners, Data Center, Cisco Technologies, Call Centers, Enterprise Software, Ethernet, Go-to-market Strategy, IP, Mobile Devices, Pre-sales, Product Management, SIP, SIP Trunking, Sales Operations, Sales Process, Salesforce.com, Selling, Strategic Partnerships, Telephony, Vendor Management, WAN
Education
The University of Texas at San Antonio 2000 — 2005
BA, Business Administration and Management, General
Houston Community College 2000 — 2002
AS
HCL Technologies April 2013 - May 2015
HCL Technologies January 2012 - March 2013
HP Enterprise Services August 2011 - December 2011
Excellus BCBS July 2011 - August 2011
AT&T October 2010 - April 2011
Unisys August 2007 - October 2010
Serco, Inc. April 2007 - August 2007
VeriSign, Inc. October 2006 - March 2007
McFadyen Consulting July 2006 - October 2006
M.C. Dean, Inc. March 2004 - June 2006
Skills
ITIL, Full SDLC, ISO 20000, Visio, Requirements Analysis, Software Documentation, Business Analysis, Requirements Gathering, SharePoint, SDLC, Software Development, Disaster Recovery, Change Management, Quality Assurance, Project Management, IT Strategy, PMP, Troubleshooting, Management, Security, Analysis, Project Planning, Leadership, Training, Networking, Testing, Strategy, Six Sigma, Access, Enterprise Software, IT Operations, Program Management, Integration, Proposal Writing, Information Technology
Education
Houghton College 1990 — 1994
Bachelor of Arts, Writing (major) Comm (minor) Art (minor)
Lyons Junior-Senior High School 1985 — 1990
High School Diploma
Horizon Group USA 2010 - Present
Wardour Consulting, Inc. August 2001 - Present
LVMH Watch & Jewelry April 2004 - December 2009
Andrew Corp October 2002 - August 2003
Revlon November 2001 - August 2002
Advanced American Telephones March 2000 - June 2001
Lucent Technologies Inc January 1996 - March 2000
AT&T June 1995 - January 1996
Sony Corporation of America January 1992 - June 1995
Sony Corporation of America January 1990 - January 1992
Skills
Business Process, Software Documentation, Systems Analysis, Business Analysis, Integration, ERP, Cross-functional Team..., Business Process..., Testing, Business Requirements, Program Management, IT Strategy, Business Strategy, SAP, Process Improvement, Strategy, Marketing, Project Management, SAP R/3, Management, Access, Project Planning, Supply Chain, SAP Netweaver, Strategic Planning, Leadership, Analysis, Training, EAI, Retail, Requirements Gathering, Sales Operations, Supply Chain Management, Logistics, Change Management, Customer Service, Business Intelligence, SD, Customer Satisfaction, EDI, Sales, SAP SD, SAP ERP, Vendor Management, SAP Implementation, Troubleshooting
Education
Hope College
Methodist College
Montclair State
AT&T April 2013 - Present
Burnett Staffing Specialists / Choice Staffing Services September 1997 - Present
Williams-Sonoma, Inc. November 2012 - January 2013
CDI/LyondellBasell 2012 - October 2012
Arctic Blast Air Conditioning & Heating September 2009 - January 2012
Amerada Hess Corporation October 1997 - December 1999
Zachry Corporation December 1995 - March 1996
Kellogg Brown & Root January 1994 - January 1995
Skills
SAP, Purchasing, Applicant Tracking..., Event Planning, Customer Service, Inventory Management, Staffing Services, Microsoft Office, College Recruiting, Temporary Staffing, Procurement, Supply Chain Management, Strategic Planning, Negotiation, Security, Petroleum, Six Sigma, Oil, Process Improvement, Supply Chain, Manufacturing, Problem Solving, Customer Relations, Travel Planning, Calendaring, Executive Level..., Convention Services, Paralegals, Personal Assistant, TWIC Card, US Passport, Mac, Social Networking Sites, Concierge Services, Lifestyle Management, House Sitting, Microsoft Excel, MS Excel Pivot Tables, PowerPoint
Education
San Jacinto College 1987 — 2011
AA/AAS, Communications/Paralegal
Houston Community College 1999 — 2000
AAS, Paralegal Studies
Channelview High School 1983 — 1987
Diploma
Ramos and Ramos April 2015 - Present
James Ratchford, Esq. June 2014 - April 2015
US Advocates September 2013 - July 2014
Schwartzapfel Advocates September 2013 - June 2014
Binder and Binder July 2009 - August 2011
Binder and Binder October 2008 - July 2009
AT&T August 2006 - August 2007
US Navy February 2004 - July 2006
Skills
Legal Research, Legal Writing, Editing, Westlaw, Courts, Legal Assistance, Administrative Law, Alternative Dispute..., Dispute Resolution, Document Drafting, Litigation Support, Wordperfect, Corporate Law, Civil Litigation, Litigation, Appeals
Education
SUNY at Buffalo 2010 — 2013
Juris Doctor, Law
Houghton College 1999 — 2008
Bachelor of Arts (BA), Psychology
Avaya October 2007 - September 2013
Avaya October 2003 - September 2007
Avaya March 2000 - September 2003
Lucent Technologies March 1996 - February 2000
AT&T June 1988 - February 1996
Davenport College September 1988 - December 1995
Skills
Sales Strategy, Account Management, Training, Contract Negotiation, Contract Management, Organizational Skills, Presentation Skills, Writing Skills, Managing Relationships, Project Leadership
Education
Michigan State University 1980 — 1982
Master of Business Administration (MBA), Marketing
Hope College 1975 — 1979
Bachelor of Arts (BA), Business and Communication
WB Communications July 2000 - Present
Trivalent Group November 2003 - February 2013
Herman Miller July 1998 - July 2000
Huntington National Bank August 1995 - July 1998
Independant Consultant July 1994 - September 1995
Digital Equipment Corporation June 1987 - April 1994
AT&T 1983 - 1987
Skills
Professional Services, Telecommunications, Project Management, Managed Services, Management, Solution Selling, Data Center, Cloud Computing, Security, Business Strategy, Account Management, VoIP, Cisco Technologies, New Business Development, Consulting, Virtualization, Program Management, Strategic Planning
Education
Hope College
BA, Math & Physics
Telcordia Technologies 2000 - 2008
Telcordia 2000 - 2007
AT&T March 1980 - September 2000
Skills
Requirements Analysis, Integration, Telecommunications
Education
Hope College
National Oilwell Varco March 2014 - Present
Windstream Communications February 2012 - February 2014
Iberdrola Renewables November 2010 - February 2012
AT&T September 2008 - June 2011
CenterPoint Energy January 2007 - January 2011
AT&T July 2007 - September 2008
AT&T July 2007 - June 2008
AT&T May 1997 - July 2007
Entex Natural Gas Co. January 1987 - May 1997
Entex Natural Gas Company January 1988 - January 1997
Skills
Troubleshooting, Telecommunications, VoIP, IP, Networking, Program Management, Project Management, Quality Assurance, Management, Inspection, Gas, Optical Fiber, Electricians, Software Installation, Computer Network..., Customer Service, Sales, Manufacturing, New Business Development, Construction, Switches, Direct Sales, Cabling, Account Management
Education
San Jacinto College 1996 — 1996
Certified, Petro/ Chemicial Plant Operations
Houston Community College 1990 — 1990
Criminology
Sam Houston State University 1983 — 1985
Business
REAGAN HIGH SCHOOL
AT&T August 2013 - Present
Enterprise Products September 2011 - August 2013
TransCanada May 2007 - December 2009
TransCanada U.S Pipline June 2008 - August 2009
Rohm and Haas Texas April 2007 - May 2008
Smith International May 2006 - April 2007
Conoco Phillips June 2004 - May 2006
2003 Techno Innovations March 2002 - January 2005
Yoh IT/ Devon Energy May 2003 - June 2004
Shell Oil March 2001 - March 2002
Skills
Citrix, Active Directory, Hubs, Dell Computers, Help Desk Support, Firewalls, Computer Hardware, McAfee, Lotus Notes, Cat5, Troubleshooting, Technical Support, Software Installation, System Deployment, Operating Systems, DNS, VPN, Windows XP, Windows 7, Windows Server, Networking, Cisco Technologies, Hardware, DHCP, Security, TCP/IP, Information Technology, Routers, Switches, Laptops, Windows, XP
Education
Lonestar College 2006 — 2011
Associate of Applied, Integrated Technology
Houston Community College 2007 — 2009
Associate in Integrated Technology, Computer Science
Klein Forest High School 1992 — 1994
AT&T January 2000 - Present
City of Houston March 1985 - January 2000
Skills
Team Building, Customer Service, T1, Telecommunications, Troubleshooting, Microsoft Office, Project Management, Program Management
Education
Microcomputer Technology Institute 1987 — 1998
Associate's degree, Computer Systems and
Houston Community College 1986 — 1986
Acadrnics
AT&T April 2013 - Present
Self Employed Computer Support August 2011 - Present
NOV January 1998 - August 2011
Global Touch Systems / Home Healt Advantage September 1996 - December 1997
Alied Signal Aerospace November 1983 - September 1996
Skills
Computer Hardware, Laptops, Active Directory, Troubleshooting, Software Installation, Servers, Operating Systems, Hardware, Windows, Help Desk Support, Citrix, Networking, BMC Remedy, Antivirus, Disaster Recovery, Printers, XP, A+ Certified, Server Administration, DHCP, Remote Desktop, Technical Support, Norton Ghost, Computer Repair, Network Administration, Terminal Services, Computer Maintenance, Windows 7, Wireless Networking, WAN, Hardware Support, Backup Exec, Dell Computers, Routers, Windows Vista, DNS, Microsoft Exchange, Blackberry Enterprise..., HP, Windows Server, Microsoft Certified..., Workstations, Switches, Desktop Computers, VMware, System Administration, Group Policy, VPN, LAN-WAN, System Deployment
Education
Houston Community College 2012 — 2014
Associate's degree, Digital Communications, 3.4
Houston Community College 2006 — 2007
Certificate, Cisco CCNA Training
ITT Technicial Institute 1976 — 1978
Associate, Electronic Engineering Technology
Rampart Construction October 2005 - Present
AT&T December 1996 - May 2005
Education
Houston Community College 1982 — 1983
Real Estate
AT&T July 1996 - Present
Attorney General of Texas December 1989 - July 1996
Education
University of Houston-Downtown
Interdisciplinary Studies
Houston Community College
Lamar University
Alcatel-Lucent March 2014 - Present
Alcatel-Lucent January 2007 - February 2014
Lucent Technologies 1996 - January 2007
AT&T 1983 - 1995
Education
Hope College
B.A.
New York University
LL.M.
University of Minnesota Law School
J.D.
AT&T April 2010 - Present
Transocean August 2006 - November 2008
Skills
Employee Relations, Recruiting, Customer Satisfaction, Performance Management, Training, Team Leadership, Management, Customer Service, Marketing, Sales, Leadership Development, Coaching, Leadership, Strategic Planning, PowerPoint, Microsoft Office, Team Building
Education
Houston Community College 2005 — 2007
Avanade Inc. MD Anderson EMR Development & Support 2012 - Present
TECNEX Systems LLC July 2011 - Present
JG Consulting Solutions May 2008 - Present
HP December 2009 - July 2010
HP 2008 - 2009
AT&T August 1994 - October 2006
Skills
EHR, EMR, Healthcare Information..., Software Documentation, HIT, Visio, Software Implementation, Process Improvement, PMI Trained, Content Management, Web Development, Web Design, Web Content, Web Marketing, Technical Documentation, Document Management, Graphics Software, Graphics, Project Management, Milestones Professional, RFP Design, Contract Management, Contract Negotiation, Databases, Marketing Communications, Corporate Communications, Cross-functional Team..., Team Building, Team Management, Business Analysis, Business Process, Small Business, System Administration, Systems Analysis, Offshore Management, Global Operations, Adobe, SQL, Proposal Writing, Report Writing, Creative Writing, Business Requirements, SDLC, Agile Methodologies, RFQ Development, Information Security, Network Security, Technical Training, Training Delivery, EMEA
Education
Houston Baptist University
Lamar University
University of Houston
AT&T October 2010 - Present
AT&T U-verse June 2008 - October 2010
AT&T May 2003 - June 2008
AT&T September 2000 - May 2003
U.S. Coast Guard 1977 - 1981
Skills
Telecommunications, Wireless, Contract Negotiation, IP, T1, IT Service Management, Managed Services, Cellular Communications, CDMA, LTE, WAN, RF, Integration, VoIP, UMTS, Fiber Optics, Network Design, Computer Network..., Project Management, Ethernet
Education
Houston Community College 1989 — 1991
Electronics
MicroComputer Technology Institute
Associate's degree, Computer and Information Sciences and Support Services
AT&T November 2011 - Present
AT&T June 2007 - November 2011
AT&T September 2000 - June 2007
Skills
Microsoft Excel, PowerPoint, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, C++
Education
UHCL 2013 — 2014
Bachelor of Applied Science (B.A.Sc.), Public Service Leadership
Houston Community College 2011 — 2011
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Lamar University 1985 — 1988
AT&T April 2011 - Present
Verizon December 2001 - March 2008
Sprint November 2000 - November 2001
Skills
Installation, Network Maintenance, System Testing, Troubleshooting, Technical Support, Telecommunications, Hardware, TCP/IP, Operating Systems, Software Documentation, Testing, Visio, Routers, VoIP, Wireless Networking, Wireless
Education
Houston Community College 2009 — 2010
A.A., Business
Verizon Wireless August 2004 - Present
Verizon Wireless April 2012 - July 2013
AT&T February 1998 - August 2004
Skills
Telecommunications, Call Center, Wireless, Customer Experience, Customer Retention, 4G, Customer Satisfaction, LTE, VoIP, Workforce Management, Wireless Networking, BMC Remedy, Leadership, Call Centers, Troubleshooting, Management, Training, Call Center Development, Team Building, Technical Support, Blackberry
Education
Texas Real Estate School 2002 — 2003
Real Estate License, Realtor
Houston Community College
Business Administration, Management and Operations, 3.4
AT&T June 2012 - Present
AT&T October 2011 - June 2012
USDA-ARS January 2012 - May 2012
BTI June 2011 - August 2011
AT&T June 2010 - August 2010
Skills
Microsoft Office, C++, C, Microsoft Excel, Java, PowerPoint, Microsoft Word, Linux, Perl, Network Security, Bioinformatics
Education
Hood College 2008 — 2012
Bachelor of Arts (BA), Mathematics and Biology (Computer Science minor)
Clean Harbors October 2012 - Present
Trans Tech March 2012 - October 2012
AT&T April 2011 - March 2012
FIBERSPAR February 2006 - October 2006
Skills
Troubleshooting, Computer Hardware, Petroleum, Engineering, Microsoft Office, Oil/Gas, Windows, Technical Support, Gas, Onshore, Windows XP, Software Installation, Windows 7, Customer Service, Inspection
Education
Houston Community College 2008 — 2011
Associate's degree, Petroleum Technology/Technician
Universal Technical Institute of Texas Inc 1998 — 1999
Diploma, Automobile/Automotive Mechanics Technology/Technician
AT&T April 2013 - Present
Skills
Wireless, Management, Direct Sales, Sales, Mobile Devices, Project Management, VoIP, Customer Service, Team Leadership, Telecommunications, Fiber Optic Networks, Warehousing
Education
Houston Community College 2014 — 2015
Associate’s Degree, Computer information systems
Frederick Community College September 1998 - Present
Frederick County Workforce Development Board 2005 - 2013
City of Frederick, MD January 2006 - December 2009
AT&T April 1966 - September 1998
Skills
Financial Analysis, Project Planning, Budgeting, Strategic Planning, Non-profits, Governance, Microsoft Office, Government, Budgets, Nonprofits, Policy, Public Speaking, Event Planning, Public Relations, Teaching, Fundraising, Leadership Development, Grant Writing, Program Development, Community Outreach, Leadership, Higher Education
Education
Hood College 1984 — 1989
MBA, Business
Loyola College in Maryland 1971 — 1976
BA, Business Administration
AT&T July 2004 - Present
Skills
Executive Communications, Internal Communications, Corporate Communications, Strategic Communications, Crisis Communications, Service Management, Communication Training
Education
University of Houston-Victoria 2007 — 2012
Bachelor of Administration, Accounting
Houston Community College 2003 — 2010
Associates of Art, General
Renaissance Business Services August 2003 - Present
Friedkin Companies, Inc. January 2001 - June 2003
AT&T December 1981 - January 1992
AT&T January 1979 - December 1981
AT&T June 1973 - January 1979
Skills
Human Resources, Process Improvement, Project Management, Budgets, Team Building, Strategic Planning, Microsoft Office, Microsoft Excel, PowerPoint, Contract Negotiation, Strategy, Supply Chain, Procurement, Distribution Management, Distributed Team..., Strategic Sourcing, Management
Education
Houston Baptist University - College of Business and Economics
MBA, Business Administration and Management, General
Houston Baptist University - College of Business and Economics
BBA, Business Adminstration & Management
AT&T July 2000 - July 2011
AT&T July 2000 - July 2011
Education
Houston Community College
AT&T August 2014 - Present
AT&T Mobility 2012 - August 2014
Verizon Wireless October 2011 - August 2012
Skills
M2M, Telecommunications, Customer Retention, Solution Selling, Sales Operations, Quotas, Cellular Communications, Customer Satisfaction, Sales Management, Sales Process, Mobile Devices, Direct Sales, Wireless, Account Management, Customer Experience, Sales, Customer Service, Team Building, Team Leadership, B2B
Education
Houston Community College
AT&T April 2014 - Present
GoDISH.com September 2013 - March 2014
Comcast March 2012 - September 2013
Harvard Coil Processing February 2011 - January 2012
United States Marine Corps November 2003 - December 2010
Education
Houston Community College 2013 — 2017
Computer Information Systems
Garfield Heights High School 1999 — 2003
Diploma
AT&T March 2013 - Present
Education
Houston Community College 2008 — 2009
none, Psychology
AT&T February 1998 - Present
AT&T February 1998 - Present
Skills
bilingual..., Telecommunications, Call Centers, Wireless, VoIP, Customer Retention, Direct Sales
Education
Houston Community College 2009 — 2011
working on Business
Wharton County Junior College 2005 — 2010
AT&T June 1997 - Present
DEB December 1995 - December 1996
Skills
Customer Experience, Customer Retention
Education
University of Houston-Downtown 2004 — 2006
Bachelor of Arts (B.A.), Communication, General
San Jacinto College 1997 — 1998
Sam Houston State University 1995 — 1997
Houston Community College 1995 — 1995
AT&T May 2007 - Present
Education
Houston Baptist University 2001 — 2006
Bachelor's degree, Kinesiology and Exercise Science and Psychology
The Reynolds and Reynolds Company November 2010 - Present
Suddenlink Communications May 2009 - November 2010
AT&T September 2007 - May 2009
Education
Schreiner University 2006 — 2007
Houston Community College 2005 — 2006
Halliburton December 2014 - Present
Univar May 2014 - December 2014
Weatherford October 2012 - February 2014
Weatherford International June 2012 - October 2012
Alcon Laboratories, Inc. September 2011 - June 2012
Xerox (Formerly knwon as ACS) May 2009 - February 2010
KIPP Liberation College Prep. May 2008 - May 2009
AT&T March 2007 - November 2007
Education
Houston Community College 2014 — 2014
Rig One Oil & Gas Drilling Training Program
University of Phoenix 2008 — 2009
Master of Business Administration (MBA), Business Administration and Management, General, 3.2 GPA
Southern University and Agricultural and Mechanical College at Baton Rouge 2000 — 2006
Bachelor's degree, Marketing, 2.5 GPA
AT&T February 2015 - Present
Temp September 2014 - December 2014
Hopkinsville Community College November 2012 - September 2014
Trigg County Public Schools September 2008 - September 2012
NCR Corporation July 2004 - September 2008
NexGen Retail services September 2000 - April 2004
IBM August 1997 - July 2000
Skills
Troubleshooting, Windows Server, Servers, Network Administration, XP, Windows 7, Technical Support, Software Installation, Laptops, Printers, Help Desk Support, Active Directory, Windows XP, Computer Hardware, DHCP, Virtualization, Operating Systems, Windows, Microsoft Office, System Administration, Network Security
Education
Hopkinsville Community College 2012 — 2014
ITT Technical Institute-Newburgh 1996 — 1998
Associate of Science (AS), Electronic Engineering Technology
Penn State University 1990 — 1993
Geographic Information Science and Cartography
AT&T June 1998 - Present
JPMorgan Chase August 1995 - June 1998
Skills
Telecommunications, VoIP, Customer Service, Project Management, Organizational..., Event Management, Vendor Management, Team Management, Customer Satisfaction, Wireless, Managed Services
Education
Houston Community College 2010 — 2012
Associate of Arts (AA), Business/Corporate Communications
Texas Southern University 1991 — 1996
Lamar Concolidated ISD August 2012 - Present
Houston ISD October 2009 - August 2012
AT&T November 1978 - August 2008
Education
University of Houston-Downtown 2010 — 2012
Bachelor of Applied Science (B.A.Sc.), Criminal Justice
Houston Community College 2008 — 2010
Associate of Applied Science, Criminal Justice/Juvenile Justice Specialization
Houston Community College 2000 — 2003
Associate of Arts (AA), Art/Art Studies, General
Houston Community College 2000 — 2003
Associate of Science (AS), Social Sciences
Corefilms August 2011 - Present
Severn Trent Services May 2010 - Present
AT&T April 2006 - May 2010
Skills
Customer Service, Sales
Education
Houston Community College 2010 — 2015
Cinematography and Film/Video Production
Southern University 1997 — 2000
Business Administration, Management and Operations
McNeese State University 1996 — 1997
Business Administration and Management, General
American Southwest Mortgage Corp June 2015 - Present
AT&T September 2004 - July 2015
Skills
English, Microsoft Office, Customer Service, Microsoft Word, Microsoft Excel, PowerPoint, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C
Education
Houston Community College
University of Houston Downtown
Central home healthcare October 2012 - Present
Interactive Response Technologies, (IRT) December 2009 - June 2011
AT&T August 2008 - November 2009
Skills
Customer Service, Customer Service...
Education
Houston Community College 2003 — 2004
criminal justice
Prepared Table Charter School 1996 — 2000
High School Diploma, all major
AT&T September 2000 - May 2012
Skills
PowerPoint, Microsoft Word, Customer Service, Microsoft Office, Microsoft Excel, Outlook, Windows, Teaching, English, Public Speaking, BLS, Healthcare, Data Entry, Cpr Certified, Hospitals
Education
Concorde Career College-Garden Grove 2012 — 2014
Associate's degree, Respiratory Care Therapy/Therapist
Hope International University 1994 — 1998
Psychology
Sport Performance Collision January 2015 - Present
bevello December 2014 - January 2015
Texas Direct Auto April 2014 - September 2014
DYONYX July 2013 - April 2014
Bearfoot Management May 2013 - September 2013
AT&T June 2007 - July 2013
Skills
Data Entry, Sales, Sales Management, Sales Operations, Presentations, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Product Marketing, OS X, Writing, Yoga, Contemporary Dance, Modern Dance, Classical Ballet, Communication Skills, Customer Experience, Call Centers, Customer Retention, Training, Salesforce.com, Customer Satisfaction, Time Management
Education
Texas Christian University
Dance
Houston Community College
Associate of Arts (A.A.)
BHA Community Youth Center August 2011 - Present
LAQuinta Inn & Suites August 2010 - August 2011
AT&T 1998 - 2008
Skills
Customer Service, supervise Youth, cook...
Education
Bassick High School 1980 — 1984
Diploma
Housatonic Community College
Certificate, Employability Skills
State Farm January 2014 - Present
AT&T October 2012 - January 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership
Education
Houston Community College 2014 — 2015
Associate of Arts and Sciences (AAS), Chemical Process Technology
University of Houston 2011 — 2013
Bachelor of Science (BS), Economics
Verizon October 1997 - Present
AT&T June 1986 - June 1996
Education
Houghton College 1995 — 1996
Bachelor of Science (BS), Business Administration and Management, General
State University of New York College at Buffalo 1980 — 1982
Blinds.com April 2015 - July 2015
T-Mobile August 2014 - April 2015
Cellular Sales June 2012 - June 2014
AT&T November 2006 - March 2012
Skills
Cellular Communications, Customer Retention, Customer Service, Sales Operations, Account Management, Wireless, Solution Selling, Telecommunications, Customer Satisfaction, Sales Process, Direct Sales, Quotas, Retail Sales, Mobile Devices
Education
Houston Community College 2010 — 2012
University of Houston 1998 — 1999
Kimberly-Clark September 2011 - February 2012
US Army January 2008 - July 2010
knology March 2006 - May 2007
AT&T June 2004 - June 2005
Funsville Fun Park and Arcade September 2000 - June 2002
Future Call Telecommunications September 2001 - March 2002
Education
My Computer Career 2015 — 2015
Information Technology
Houston Community College 2013 — 2015
Computer and Information Sciences and Support Services
PT (Performance Technologies, Inc.) October 2014 - Present
AT&T September 2012 - September 2014
AT&T January 2011 - August 2012
AT&T February 2009 - January 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Sales, Leadership, Management, PowerPoint, Wireless, Customer Service, Telecommunications, Customer Satisfaction, Customer Experience, Sales Operations, Sales Management, Account Management, Customer Retention
Education
Hope International University 2004 — 2004
None, Business, Management, Marketing, and Related Support Services