AT&T Company
AT&T List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at AT&T. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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82,295 AT&T employees in database. Find out everything there's to know about AT&T employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AT&T Employees
AT&T January 2012 - Present
Raytheon Space and Airborne Systems August 2010 - September 2011
FedEx October 2009 - August 2010
Citigroup April 2009 - October 2009
Verizon Business August 2008 - December 2008
Citigroup May 2008 - August 2008
Oracle formerly SPL WorldGroup November 2006 - October 2007
SPL WorldGroup June 2006 - November 2006
McKesson March 2006 - June 2006
Capgemini Energy formerly TXU Energy January 2002 - December 2005
Skills
MS Project, Project Planning, Project Implementation, Project Management, Requirements Analysis
Education
Dallas Baptist University 2011 — 2013
MBA; B.B.S. Business Administration (dual, Project Management; program
Collin County Community College 2001 — 2011
Bachelor, Business Studies
Starlite Sign March 2014 - June 2014
AT&T 2014 - 2014
Skills
Wiring, Electrical..., Field Installation, Assembler, Phone Etiquette, Television, Telecommunications, Internet Services, Internet Troubleshooting
Education
The Colony High School 2009 — 2013
Collin County Community College
Boots Smith Oilfield Services August 2015 - Present
N/A May 2015 - Present
LuminArte Design December 2014 - Present
AT&T October 2013 - December 2014
Frontline Source Group October 2012 - October 2013
Florida Fish & Wildlife Conservation Commission, Auburn, Florida, Idaho Universities; G.B.I March 2011 - August 2012
Moore Eye Center April 2010 - March 2011
Allen Vision Center October 2006 - June 2008
Clarissa De Paz and Associates September 2003 - October 2006
Skills
Radio telemetry, Wildlife Surveying, Customer Satisfaction, Troubleshooting, Insurance Claims, Power Tools, Fixing/adjusting glasses, Handling Wildlife, Ethernet over Copper, Microsoft Excel, Collecting Data, Line-distance surveys, Garmin, Data Entry, Live-trapping, Microsoft Office, PITT tagging, Exceeding Customer..., Installation and Repair, Close Attention to..., Fixing Things, Customer Service, Data Collection, Data Management
Education
Tarleton State University 2008 — 2010
Bachelor of Science (BS), Biology, Cum Laude
Tarleton State University 2008 — 2010
Bachelor's Degree, Animal Science, Cum Laude
Collin County Community College 2005 — 2007
Associate's Degree, Biology, General, 3.49
Alternative Comedy Theatre (A.C.T)
Degree of Funny, Improvizational Acting
American Campus Communities August 2015 - Present
AT&T May 2015 - June 2015
Raising Cane's August 2014 - May 2015
La Quinta Inns & Suites March 2014 - July 2014
Religious Order of Jehovah's Witnesses May 2012 - November 2013
UPS December 2011 - December 2011
Skills
Public Speaking, Data Entry, Microsoft Office, Outlook, Training, Team Building, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Leadership, Time Management, Customer Satisfaction, Event Planning, Process Scheduler, Shipping, Inventory Control, Pick & Pack, Technical Support, Literature Processing, Siemens Dematic..., Warehouse Picking System, Can Do Approach, Out Of the Box, Hospitality, Team Leadership, Sales, Cashiering
Education
University of Texas at Dallas - Naveen Jindal School of Management 2015 — 2017
Bachelor’s Degree, Business Administration and Management, General
Collin County Community College 2011 — 2015
Associate's Degree, Associate of Arts, Liberal Arts, 3.053
Plano East Senior High School 2009 — 2011
High School Diploma, 3.0982758
Plano West Senior High School 2009 — 2010
T. H. Williams High School 2007 — 2009
AT&T June 2013 - Present
RadioShack November 2009 - May 2012
Skills
Microsoft Office, Bilingual-English/Spanis..., Sales, Data Entry, Retail, Customer Retention, Customer Satisfaction, Customer Service, Sales Operations, Direct Sales
Education
The University of Texas at Dallas 2013 — 2015
Bachelor's degree, Accounting and Finance
Collin County Community College 2012 — 2013
Associate's degree, Accounting and Finance
AT&T March 2014 - Present
Lowe's Home Improvement June 2011 - March 2014
Trans World Entertainment October 2010 - April 2011
Military Deli Bakery Services June 2008 - September 2010
Skills
Customer Service, Lighting, Electricians, Microsoft Office, Troubleshooting, Computer Repair, Computer Maintenance, Computer Hardware, Computer Network..., Management, Sales Management, Money Management, Point of Purchase, Payroll, Mobile Devices, Mobile Technology, Inventory Control, Visual Merchandising, Training, Coaching, Customer Satisfaction, Distribution Center..., Forklift Operator, Inventory Management, Microsoft Excel, Networking, POS, Process Scheduler, Sales, Technical Support, Windows Vista, Team Leadership, Retail, Telecommunications, Windows 7, Employee Training, Call Centers, Security, Wireless, Outlook, Testing, Scheduling, Process Improvement, Merchandising, Team Management, Software Installation, Microsoft Word, Account Management, Hiring
Education
DeVry University-California 2012 — 2014
Bachelor of Science (BS), Computer and Information Systems Security/Information Assurance
College of the Sequoias 2007 — 2011
Liberal Arts and Sciences/Liberal Studies
Our Children's House at Baylor - Kelly Services September 2015 - Present
Concentra December 2014 - September 2015
Access Business Centers April 2013 - December 2014
A&W Surveyors May 2012 - April 2013
The Veracity Group September 2011 - May 2012
Strategic Gold Inc. February 2009 - July 2011
AT&T February 2007 - February 2009
Skills
Executive..., Administrative..., Customer Service, Event Management, Customer Satisfaction, Sales, Team Building, Administrative..., Management, Leadership, Time Management, Outlook, Invoice Processing, Office Management, Conference Coordination, Social Media, Training, Live Meeting, Business Meetings, Meeting Planning, Event Planning, People Skills, Technical Support, Networking, Strategic Planning, Catering, Conference Rooms, Conference Services, Client Billing, EVO, Customer Retention, Change Champion
Education
Eastfield College 2012 — 2016
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Collin County Community College 2004 — 2006
Palo Alto Networks February 2015 - Present
CA Technologies April 2014 - February 2015
CA Technologies January 2014 - April 2014
AT&T November 2006 - January 2014
Skills
Sales, Mobile Devices, Retail, Customer Retention, Management, Telecommunications, Sales Process, Managed Services, Solution Selling, Wireless, Enterprise Software, Direct Sales, Sales Operations, Unified Communications, Call Centers, Customer Service, Salesforce.com, Cloud Computing, Account Management, SaaS
Education
Collin County Community College
Gulf Coast Pro Construction (Register Brothers,LLC) September 2014 - Present
Independant Contractor- LuckyGunner, LLC August 2013 - September 2014
Sprint March 2009 - May 2010
AT&T March 2002 - October 2008
T-Mobile July 1999 - March 2002
Skills
Construction Management, Contract Negotiation, Remodeling, Small Business, Commercial Construction, P&L Management, P&L Responsibility, Accounts Payable, Sales Operations, Sales Management, Construction Safety, Telecommunications, Inventory Management, Cold Calling, Payroll, Sales Presentations, Loss Prevention, Retail Category..., Managing multiple..., Technical Support, Hiring, Management, Multi-unit Retail..., New Hire Training, Team Building, New Business Development, Team Leadership, Leadership
Education
College of the Mainland 2011 — 2015
Bachelor's degree, Business Administration, Management and Operations
AT&T June 2014 - Present
Peryam & Kroll January 2014 - June 2014
Peryam & Kroll January 2012 - January 2014
Peryam & Kroll April 2005 - January 2012
Education
The University of Texas at Dallas 2008 — 2013
Bachelor of Science (BS), Management Information Systems, General, 3.074
Collin County Community College 2005 — 2007
Associate of Applied Science, Marketing/Business Management
Zixcorp June 2013 - Present
Frontier Communications October 2011 - June 2013
AT&T May 2008 - June 2011
Skills
Integrated Marketing, Software Installation, Customer Satisfaction, Customer Service, Technical Support, Computer Hardware, VoIP, Networking, Troubleshooting, Switches, Call Centers, Telecommunications, T1, Network Engineering, Network Design, MPLS, Computer Network...
Education
Collin County Community College 2005 — 2008
Pursuing, Computer Systems Networking and Telecommunications
Plano East Senior High 2001 — 2003
High school diploma
Confidential February 2014 - Present
Google January 2013 - Present
DBDP January 2003 - Present
No Agenda Show May 2014 - July 2014
AT&T May 2013 - October 2013
Glow Movie LLC April 2013 - October 2013
City of Plano 2009 - August 2013
SKC May 2013 - July 2013
YesGo productions June 2013 - June 2013
Mediastation June 2013 - June 2013
Skills
Video, Sound, Camera, Lighting, Video Production, Camera Operating, Music Videos, Television, Feature Films, Steadicam, HD Video, Steadiseg "Segway based..., Canon DSLR, Boom Operating, A/V Installation /..., AV, Home Theater, 1st AC, iphoneography, Look 'Ma No Hands..., Utility, iMovie, Camera Movement, NetForensics, Learn Any Melody on..., Short Films, Videography, Live Events, Film Production, Film, Theatre, Directing, Entertainment, Commercials, Avid Media Composer, Editing, Screenwriting, Audio Engineering, Photography, Camera Operation
Education
Steadicam Certification 2009 — 2009
Certified Operator, Steadicam Advanced Methods for Cinema, Graduated Extreme Film Big Rigs Master Course
CEDIA 2005 — 2012
INSTALLATION TECH LEVEL 1, CERT LEVEL 1 INSTALLER
Collin County Community College 1996 — 2000
AUDIO ENGINEERING, ASSOCIATES
Plano East 1994 — 1996
Grad, Technical Theatre/Theatre Design and Technology
AT&T February 2013 - Present
Apple, TX December 2012 - March 2013
Dallas National Insurance Company September 2012 - January 2013
St. Jude Medical NMD February 2009 - October 2012
Red Bull North America January 2008 - December 2009
barton enterprises (fineline packaging and classic balloon_ May 2006 - December 2008
Skills
Account Reconciliation, Accounts Receivable, Payroll, 1099 Preparation, Purchasing Processes, Purchase Orders, Administrative..., Office Administration, Event Planning, Cost Savings Strategies, Team-oriented, Vendor Management, Customer Satisfaction, Accounts Payable, SAP, Macola, Concur, Microsoft Office, Outlook, Mac OS, Customer Service, Budgets, Management, Software Documentation, Purchasing, Accounting, Team Building, Teamwork
Education
Lynchburg College 1994 — 1997
Early Childhood Education and Teaching
Collin County Community College
Continuing Education, Supervisory Management Certificate
Collin County Community College
Continuing Education, Administrative Assistant Certificate
PEG Bandwidth, LLC May 2015 - Present
Fujitsu America January 2015 - May 2015
Ericsson June 2007 - November 2014
Ericsson August 2005 - June 2007
AT&T May 2004 - August 2005
VERISIGN December 2002 - May 2004
Inflow June 2000 - June 2002
WebLink WIreless August 1998 - June 2000
Skills
Managed Services, Computer Network..., Service Delivery, Telecommunications, Networking, IP, Wireless, VoIP, LTE, MPLS, SS7, Switches, Network Design, Management, SIP, Leadership, Integration, GSM, 3G, T1, Troubleshooting, CDMA, Strategy, UMTS, Routers, Unified Communications, Sla, HTML, Databases, Mobile Devices, Customer Service, NOC, TCP/IP, Data Center, Ethernet, Telephony, Cisco Technologies, Wireless Networking, Cellular Communications, 4G, PHP, Customer Engagement, ITIL Process, Network Monitoring Tools, Web Development, Service Level Management, Incident Management, SLA
Education
Collin County Community College 2009 — 2015
Associates of Arts, Criminal Justice
AT&T April 2015 - Present
IT Solution Center September 2014 - December 2014
Johnson & Silver, LLP May 2014 - August 2014
Texas Tech University August 2012 - May 2014
Skills
Student Programming, Student Outreach, Student Organizations, Student Council, Computer Graphics, Linux Server, Expression Web, Web Design, Internet Programming, Social Networking, Student Affairs, Web Development, Dreamweaver, Access, OS X, Public Speaking, Customer Service
Education
Texas Tech University - Rawls College of Business 2012 — 2014
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Collin County Community College 2007 — 2008
Art, Technology, Architecture, Mathematics
AT&T March 2015 - Present
AT&T May 2014 - Present
AT&T December 2013 - May 2014
AT&T Executive Communicatons February 2013 - December 2013
AT&T, Inc. June 2007 - January 2013
AT&T June 2004 - June 2007
Skills
Telecommunications, Call Center, Wireless, Customer Experience, Mobile Devices, Vendor Management, VoIP, Customer Satisfaction, Security, Team Leadership, Technical Support, Troubleshooting, Customer Service, Process Improvement, Call Centers, Time Management, Networking, Customer Retention
Education
Collin County Community College 2003 — 2005
Placentia Veterinary Clinic March 2013 - Present
AT&T April 1997 - Present
Skills
Microsoft Excel, Customer Service, Microsoft Office, Research, Teamwork
Education
College of the Siskiyous 2009 — 2011
Natural Sciences
AT&T March 2015 - Present
Cricket Wireless January 2014 - February 2015
Walmart March 2012 - October 2013
Allsups May 2011 - August 2011
The Ashforth Company May 2010 - August 2010
Stew Leonard's October 2007 - January 2008
Bow Tie Cinemas February 2007 - October 2007
Skills
Customer Service, Retail, Microsoft Office, Merchandising, Sales, Pricing, Leadership, Teamwork, Inventory Management, Customer Satisfaction, Inventory Managment, Wireless, Mobile Communications, Data Entry, Store Management, Inventory Control, Time Management, Cashiering, Sales Operations, Cross-functional Team..., Sales Management
Education
Collin County Community College 2009 — 2013
Associate of Arts (AA), General Studies
Norwalk High School 2005 — 2009
High School Diploma, General Studies, 12
Man in the Mirror February 2013 - Present
TelcoNavigator, Inc. July 2009 - Present
Dial Tone Services, LLC 1997 - January 2013
AT&T November 2005 - December 2012
Joshua Springs Christian School 2009 - 2012
City of Cathedral City May 2004 - May 2011
Town of Yucca Valley November 2005 - March 2009
County of San Bernardino May 2000 - October 2007
SBC Communications September 2001 - November 2005
Verizon Communications January 2000 - March 2002
Skills
Technology Integration, Business Management, Parenting, Management, Telecommunications, MPLS, Wireless, VoIP, Ethernet, Solution Selling, Managed Services, T1, Unified Communications, Telephony, IP, Data Center, Network Security, Cloud Computing, Cisco Technologies, Integration, VPN, Strategic Partnerships, Internet Services, SIP, Broadband, Security, Channel Partners, Strategy, WAN, SIP Trunking, Leadership, Training, Wireless Networking, Vendor Management, Troubleshooting, SaaS, Mobile Devices, Fiber Optics, LAN-WAN, Disaster Recovery, Co-location, IT Management, Virtualization, Servers, Network Administration, Optical Fiber, VMware, Call Centers, Direct Sales, Network Design
Education
Ferris State University 1982 — 1986
BS, Business Administration, Management and Operations
College of the Desert 2000 — 2002
POST Level 1 Reserve Police Officer, Public Safety
SCI Electronics, Inc. March 2014 - Present
SCI Electronics, Inc. December 2013 - March 2014
Temporary Cable contract work September 2012 - December 2013
AT&T 2012 - 2012
Hewlett-Packard July 2011 - December 2011
Verigent October 2010 - July 2011
Shared Technologies 2005 - 2010
Nortel Networks 1995 - 2003
Skills
GSM, Project Management, Telecommunications, Operations Management, VoIP, Engineering Management, MS Project, MS Office, SharePoint, TURPIN, Microsoft Office, Integration, Vendor Management, SIP, IP, Cisco Technologies, Routers, Switches, Program Management, NICE Call Recording, Avaya, Hospitality Service, Voice Mail, ISDN, Management, Call Centers, Telephony, ACD, Security, Wireless, IVR, Networking, Cabling, Ethernet, Cable Management, Inside Plant, Unified Communications, Managed Services, T1, Contact Centers, Professional Services, PMP, Data Center, Process Improvement, Leadership, WAN, Network Design, MPLS, Computer Network..., System Deployment
Education
Collin County Community College 2011 — 2015
Bachelor's degree, Business Administration and Management, General
Testing Center 2003 — 2003
PMP Certification, Project Management
home maker February 2012 - Present
The Phoenix School August 2010 - May 2012
Denny's January 2007 - June 2009
AT&T January 2008 - January 2009
S.T.A.R.AFTER SCHOOL PROGRAM August 2005 - June 2006
KINGS VIEW WORK EXPERIENCE PROGRAM May 2000 - August 2005
LEMOORE HIGH SCHOOL August 1998 - July 2000
KIDS WORLD PRESCHOOL May 1998 - July 2000
HANFORD YMCA July 1997 - August 1998
CRESCENT CITY UNIFIED SCHOOL DISTRICT October 1989 - July 1997
Skills
Research, Budgets, Strategic Planning, Process Scheduler, Event Management, Social Media, Food, Merchandising, Customer Service, Teaching, Fundraising, Team Building, Special Education, Management, Classroom
Education
Kaplan University 2015 — 2016
Bachelor's degree, Early Childhood Education and Teaching
Kaplan University 2013 — 2014
Associates degree in Early Childhood Education, Early Childhood Education and Teaching
University of California, Merced 2005 — 2007
Early Childhood Ed
College of the Sequoias 1997 — 1999
None, Early Childhood Education and Teaching
Hartnell College 1979 — 1981
None, Liberal studies, business
Alisal high school 1976 — 1980
High school diploma, Elementary Education and Teaching
Insight September 2014 - Present
AT&T February 2014 - September 2014
VCE, the Virtual Computing Environment Company September 2013 - January 2014
Axcent Networks, Inc January 2011 - June 2012
Regus December 2008 - January 2011
GameStop September 2002 - August 2004
Best Buy August 2000 - August 2002
Skills
Network Design, Sales Management, Customer Service, Microsoft Office, Sales, Sales Operations, Networking, Selling, Management
Education
University of North Texas 2004 — 2008
BA, Science
Collin County Community College 2000 — 2002
Associates Degree, Computer Science
AT&T July 2015 - Present
West Corporation December 2013 - July 2015
Artisan Manufacturing August 2012 - January 2013
Americans Elect December 2011 - October 2012
Safety Training Systems, Inc. October 2007 - August 2012
Black Box Network Services June 2005 - October 2006
Williams Communications 2000 - 2002
TriStar Aerospace 1997 - 2000
Skills
Program Management, Manufacturing..., Project Planning, Master Scheduling, Quality Assurance, Purchasing, Manufacturing, Management, Contract Negotiation, Continuous Improvement, Leadership, Process Improvement, Engineering
Education
Missouri State University 2003 — 2005
Economics
College of the Ozarks 2002 — 2003
Political Science
Check Point Software Technologies July 2013 - Present
IBM August 2009 - July 2013
Turner Construction January 2008 - May 2009
turner construction 2000 - 2009
Portrait Homes 2008 - 2008
AT&T September 2006 - August 2007
ITT Technical Institute February 2006 - September 2006
Skills
Active Directory, Cisco Technologies, VPN, Switches, Troubleshooting, ATM networks, Load Balancing, Windows Server, Routers, Cisco IOS, Security, DHCP, Firewalls, WAN, Network Design, ASA, Network Security, Data Center, QoS, Network Engineering, Network Administration, Frame Relay, VoIP, IPS, TCP/IP, Networking, CCNA, Routing, System Administration, Infrastructure, Disaster Recovery, LAN-WAN, DNS, MPLS, NAT, SNMP, Catalyst Switches, XP, CCNP, Citrix, OSPF, EIGRP, Juniper, VLAN, Network Architecture, System Deployment, Servers, BGP, SharePoint, Antivirus
Education
Collin County Community College 2005 — 2008
Brooks Brothers October 2012 - Present
AT&T March 2008 - August 2012
Brooks Brothers January 2006 - January 2008
rue21 January 2004 - January 2006
Skills
Retail Sales, Store Management, Retail, Sales, Customer Satisfaction, Customer Service, Customer Experience, Visual Merchandising, Sales Management, Customer Retention
Education
Collin County Community College
Continued Education
AT&T March 2015 - Present
Self-Employed April 2004 - Present
Moore and Scarry Advertising November 2013 - March 2015
IncForge January 2012 - September 2014
Heroic Robotics September 2013 - October 2013
Paradise Advertising & Design October 2011 - June 2013
Fort Myers Beach Chamber of Commerce December 2012 - April 2013
46 Creative Collective June 2011 - December 2012
Star Avenue Hookah Lounge November 2011 - October 2012
Shadow Mountain Behavioral Health December 2010 - December 2011
Skills
Marketing, Public Speaking, User Experience, Leadership, User Interface Design, Social Media, Social Media Marketing, Digital Marketing, Entrepreneurship, SEO, Product Strategy, Content Marketing, WordPress, Copywriting, Graphic Design, Web Development, Adobe Creative Suite, Advertising, Illustrator, HTML, CSS3, Wireframes, User Experience Testing, Digital Strategy, Content Strategy, Product Development, Google Analytics, B2B Marketing, Microsoft Office, Market Research, CSS, Management, Social Networking, Small Business, Online Marketing
Education
Oral Roberts University 2007 — 2010
Bachelor of Arts (BA), Theology/Theological Studies
College of the Desert 2004 — 2006
Associate of Arts (AA), Graphic Design
Comcast March 2009 - Present
Project Consultant January 2003 - February 2009
R.R. Bowker Publishing January 1997 - September 2002
Aerolineas Argentinas January 1993 - December 1996
AT&T June 1991 - December 1992
ITT Consumer Finance / First DeWitt Savings Bank January 1986 - September 1989
Skills
Account Management, Customer Service, New Business Development, Project Management
Education
College of the Holy Cross 1981 — 1985
BA, History
Mobile Commons June 2014 - November 2014
Truist July 2008 - December 2013
United Way of America March 2002 - June 2008
Deloitte Consulting 1998 - 2002
AT&T 1996 - 1998
Skills
Start-ups, Web Applications, E-commerce, Salesforce.com, Cloud Computing, Microsoft CRM, Ruby, Fundraising, Vendor Management, New Business Development, MS CRM 4.0, JavaScript, jQuery, Product Management, Management, Public Speaking, Leadership, Integration, Consulting
Education
Seton Hall University 1992 — 1994
BA, Psychology
College of the Holy Cross 1990 — 1992
Bayley-Ellard
Leslie's Poolmart, Inc. May 2008 - Present
Pastor Jan Henderson March 1978 - Present
Saved by Grace Church March 2013 - April 2013
Your Image Cleaning Service January 1992 - May 2008
AT&T March 1982 - December 1991
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Research, Windows, Outlook, Teaching, Public Speaking, Budgets, Strategic Planning, Project Management, Retail, Management, New Store Openings, New Store Development, New Store Launches, New Store Planning, Inventorying, Inventory Accuracy, Inventory Management, Retail Audit, Shrink Reduction, Shrink, Training Leadership, Training, Train Employees, Train Others, Businessowners, Business Process, Business Analysis, Business-minded, Commercial Management, Operations Management, Operational Oversight, Retail Sales Experience, Team-oriented, Winning Teams, Motivated self-starter, District Management, District Sales..., New Business Development, Setting up new..., Conflict Resolution, Multi-Unit Operations..., Merchandising, P & L Ownership, Contract Negotiation, Recruiting
Education
Missionary Chapel 2012 — 2014
Bachelor's degree, Bible/Biblical Studies, 4.0
Austin Community College 2001 — 2001
None, Criminal Justice/Crime in America
Austin Community College 2001 — 2001
None, Sociology
Houston Community Collge 1989 — 1990
None, English and American Sign Language
College of the Mainland 1985 — 1985
none, English Language and Literature, General
FAA April 2011 - Present
Federal Aviation Administration August 2003 - June 2014
MCI August 1995 - August 1999
AT&T December 1981 - August 1995
Skills
Team Leadership, Integration, Analysis, Access, Troubleshooting, Customer Service, Strategic Planning, Hardware, Construction, Cross-functional Team..., Process Improvement, Airport Terminal Systems, Project Management, Aviation Electronics, Telecommunications..., Wireless Communications..., Computer Hardware, Capital Budgeting, Earned Value Management, Lean Six Sigma, Computer Network..., Project Planning, Training, Budgets, Team Building, Leadership Development, Public Speaking, PowerPoint, Management, Leadership, Government
Education
Oklahoma State University
Bachelor of Science, Electrical Engineering
Oklahoma City University
Master of Business Administration, Finance
Collin County Community College 2001 — 2003
Certification in Cisco Systems Networking, Computer Networking, Computer Hardware and Software repair, 3.8 on 4.0 scale
Tricon Resturants Int'l. - YUM! April 1999 - May 2005
Cingular Wireless 2000 - 2005
at&t 2000 - 2003
Tricon Rest. Int'l 1998 - 2000
Education
Collin County Community College 1994 — 1995
AT&T April 2013 - Present
FTS USA September 2011 - April 2013
Telmar Network Technology May 2008 - December 2009
Telmar Network Technology March 2007 - May 2008
Nortel June 2004 - April 2007
Nortel January 2001 - June 2004
Nortel Networks March 2000 - March 2001
USAF May 1990 - May 2000
Education
Collin County Community College 2010 — 2011
Associate, Computer Science
Community College of the Air Force 1990 — 1997
Associate, Electronic Systems Technology
AT&T January 2014 - Present
Samsung November 2012 - April 2013
Bank of America January 2011 - June 2012
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Troubleshooting, Microsoft Word, Customer Service, Outlook, Access
Education
Collin County Community College 2013 — 2013
RingCentral September 2012 - Present
GUP Investments LLC January 2008 - Present
ACI Network Inc May 2011 - September 2012
AT&T March 2007 - May 2011
Chase Foods, The Allergy Free Food Market May 2009 - April 2011
BellSouth Business Systems January 2006 - March 2007
BellSouth Business Systems February 2003 - January 2006
Cox Radio, Inc March 2002 - February 2003
MCI WorldCom June 2000 - March 2002
PC Service Source 1997 - 2000
Skills
New Business Development, Sales, Leadership, Team Building, CRM, Sales Plan, Executive Presentations, Vertical Market..., Cloud Computing, Customer Satisfaction, Direct Sales, Solution Selling, Account Management, Managed Services, Telecommunications, Sales Management, B2B, VoIP, Business Development, Strategic Partnerships, Enterprise Software, Channel Partners, Unified Communications, Wireless, Customer Retention, Sales Process, Networking, Call Centers, Cold Calling, Management, Program Management, Business Planning, Training, Mobile Devices, Marketing Strategy, E-commerce, Recruiting, Telephony, Professional Services, Sales Operations, Co-location, Salesforce.com, SaaS, MPLS, Executive Management, SIP Trunking, Start-ups, Product Management, Vendor Management
Education
Texas Tech University 1993 — 1995
Political Science, English
Collin County Community College 1991 — 1993
Associates
Thomson Reuters December 2011 - Present
T-Mobile July 2009 - January 2012
Digicel January 2006 - April 2008
AT&T November 2003 - December 2005
Blue Skye Communications October 2002 - October 2003
Skills
Telecommunications, Call Center, Teamwork, Call Centers, Customer Satisfaction, Troubleshooting, Microsoft Office, Windows, Customer Service, Leadership, Management, Program Management, Sales, System Administration, Team Leadership, Technical Support, Microsoft Excel, Strategic Planning, Customer Retention, Networking
Education
Collin County Community College 2013 — 2014
Computer Networking Technology Software (MCITP Server Administrator) - Certificate, Server Administrator
Collin County Community College 2010 — 2012
Cisco Networking Certificate, Engineering
St. Vincent Grammar School 1994 — 2000
High School Diploma
Almasri & Marzwanian Law Group, PLLC January 2012 - Present
AT&T September 2008 - December 2011
Al Wafaa Pharmaceuticals International January 1994 - July 2007
Skills
Contract Negotiation, Civil Litigation, Personal Injury..., Business Litigation, Criminal Law, Immigration Law, Consultative Sales..., Legal Research, Legal Writing, Sales, Management, Sales Operations, Westlaw, Strategic Planning, Litigation, Employment Law, Legal Issues, Workers Compensation, Customer Satisfaction, Insurance, Claim, Direct Sales, Real Estate, Commercial Litigation, Small Business, Personal Injury, Time Management, Negotiation, Licensing, Cold Calling, Outlook
Education
Texas A&M University School of Law 2013 — 2015
Doctor of Law (J.D.), Emphasizing in Criminal and Immigration Law
Texas Wesleyan University School of Law 2012 — 2015
Doctor of Law (J.D.), Emphasizing in Criminal and Immigration Law
University of Texas at Dallas - Naveen Jindal School of Management 2005 — 2009
Bachelor of Science (B.S.), Business Administration and Management, General, Graduated with Cum Laude Honors
Collin County Community College 2002 — 2004
Associate of Science (A.S.), Pre-Pharmacy Studies
Plano East Senior High 2001 — 2002
High School Diploma, Regular/General High School/Secondary Diploma Program
BBC International School, Cairo, Egypt 1990 — 2000
Private High School
AT&T December 2014 - Present
AT&T August 2012 - November 2014
AT&T March 2011 - July 2012
AT&T June 2008 - February 2011
Skills
Training, Vendor Relationships, Relationship Management, Building Relationships, Communication, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Sales Management, Strategic Planning, Social Media, Organization, Problem Solving, Analysis, Customer Satisfaction, Customer Retention, Sales, Sales Operations, Telecommunications, Account Management, Direct Sales, Wireless, Sales Process, Management
Education
California State University, Fresno 2014 — 2016
Bachelor of Business Administration (B.B.A.)
College of the Sequoias 2007 — 2013
Associate of Arts (A.A.), Business
Tulare Western 2001 — 2005
H.S. Diploma, General Studies
AT&T 1995 - 2010
Center for International Private Enterprise 1993 - 1995
Skills
Volunteer Management, Direct Sales, Account Management, Team Building, Relationship Management, Negotiation, Sales Presentations, Communication Skills, Volunteer Recruiting, Strategic Planning, Volunteer Leadership, Project Management, Event Planning, Managed Services, Telecommunications, Volunteering, Board Relations, Committee Liaison, Customer Service, Proposal Support, Management, Solution Selling, Alumni Relations, Marketing, Alumni Engagement, Salesforce.com
Education
College of the Holy Cross 1985 — 1989
Bachelor of Arts (B.A.), History
Good Counsel High School
The Keg Steakhouse + Bar May 2014 - Present
Texas - Beef, Fish, Ribs September 2011 - May 2014
AT&T June 2010 - July 2011
Urban Crust May 2009 - June 2010
Skills
Bilingual, Spanish-speaking, People-oriented, Face to Face Sales, Retail Sales, Bartending, Food Industry, New Restaurant Openings, People Skills, Highly personable, Problem Solving, Hospitality, Networking, Love to Cook, Exceptional Listener, Friendly Personality, Sports Enthusiast, Music Lover, Social Networking, Social Skills, Amateur Photographer, Conversationalist, Love to Learn, Environmental Awareness, Family Oriented, Perseverant, Persistent, Hard Working, Yes Man, Fun Loving, Great Handshaker, Cooking, Inventory Management, Account Management
Education
University of North Texas 2013 — 2014
Bachelor's Degree, Business Administration and Management, General
Collin County Community College 2008 — 2012
Associate of Arts (A.A.), Legal Assistant/Paralegal
Plano East Senior High 2003 — 2005
Diploma
North Texas Creations September 2013 - Present
3D Event Studios June 2003 - Present
Waterfall Bath Enclosures February 2012 - July 2013
Collin County Community College August 2001 - September 2003
AT&T May 1999 - March 2001
Skills
Graphic Design, Digital Photography, Sales Management
Education
UTD 2003 — 2004
Business
Collin County Community College 2002 — 2003
Graphic Design
Verizon Wireless May 2015 - Present
Macrosoft September 2011 - Present
Jacobus Vanderveer House and Museum January 2013 - Present
Bedminster Township Board of Education June 2007 - December 2012
Pierce College September 2001 - May 2002
Intel Corporation / CDI 1998 - 2000
U.S. Department of State / Information Concepts May 1998 - April 1999
NASDAQ / Information Concepts October 1997 - April 1998
AT&T December 1994 - October 1997
Skills
Testing, Database Design, Requirements Analysis, Oracle, Quality Assurance, Technical Writing, Software Project..., Access, System Testing, Regression Testing, Website Development, Content Management, Independent Contractors, Budgets, MS Project, Visio, PVCS, Constant Contact, Vertical Response, Slickplan, LaTeX, iCIMS, LibreOffice, Proofreading, Red Hat Linux, Fieldglass, Management
Education
College of the Holy Cross 1987 — 1991
AB, Classics
DeSales University 1994 — 1997
MSIS, Information Systems
Catholic University
WorldVentures February 2015 - Present
AT&T August 2014 - January 2015
Wingspan Portfolio Advisors May 2014 - July 2014
Wingspan Portfolio Advisors September 2013 - May 2014
AT&T Mobility August 2011 - September 2013
ATT Mobility September 2008 - August 2011
Skills
Sales Operations, Sales, Customer Satisfaction, Customer Service, Microsoft Office, Time Management, Call Centers, Management, Inventory Management, Short Sales, Loss Mitigation, Loan Servicing, Training, Hands-on Training, Communication Skills, Close Attention to..., Operations Management, Account Management, Managing Workflow, Real Estate Transactions, Auditing, Internal Audit, Cash Handling Experience, Cash Management, Performance Reporting, Financial Reporting, Inventory Control, Inventory Accuracy, Client Liaison, Motivated self-starter, Professional Phone..., Complaint Management, Competitive, Customer Experience, Loans, Customer Retention, Telecommunications, Wireless, Retail, Sales Process, Cellular Communications, Microsoft Word, PowerPoint, Microsoft Excel, Mobile Devices, Solution Selling, Finance, Data Entry, Financial Services, Analysis
Education
University of Phoenix 2007 — 2010
Associates, Business Finance
Collin County Community College 2006 — 2007
Business Finance
Comcast April 2014 - Present
TMNG/Radnor at Comcast September 2012 - Present
Vonage October 2009 - October 2012
AT&T August 2003 - November 2009
Amdocs February 2008 - February 2009
Amdocs 2008 - 2008
Skills
Telecommunications, Vendor Management, SDLC, Program Management, Business Analysis, Disaster Recovery, Integration, PMP, VoIP, CRM, Requirements Analysis, Project Management, SaaS, Software Project..., Management, Cross-functional Team..., Information Technology, Outsourcing, Risk Management, Leadership, IT Strategy, Business Intelligence, Business Process
Education
College of the Holy Cross 1973 — 1977
Bachlor
Livingston High School
iNet Specialists November 2013 - Present
AT&T June 2012 - November 2012
Hewlett Packard July 2011 - March 2012
Loving Lambs Child Care August 2007 - August 2010
AMI Semiconductor July 2006 - June 2007
Skills
Microsoft Office, Training, Visio, Project Management, Technical Support, Management, Administrative..., Site management, MS Office Suite, MS Project, Record Keeping, finance management, Scheduling, Training New Hires, Computer Repair, Access, Outlook, Spreadsheets, Microsoft Excel, Microsoft Word, PhpMyAdmin, Network Administration, Network Security, Information Security
Education
Western Governors University
Bachelor's Degree, Software and Application Development
Tarrant County College 2012 — 2014
Associate's Degree, Network and Security
Collin County Community College 1997 — 2000
AAS, Office Administration
LOFTwall January 2013 - August 2013
AT&T November 2006 - January 2013
Dillards July 2001 - June 2006
Skills
Customer Service, Filing, Photography, Payments, Inventory, Production Support, Microsoft Word, Returns, Paperwork, Visual Merchandising, Microsoft Excel, Microsoft Office, Merchandising
Education
Collin County Community College
General Studies
North Central Texas College
Elementary Education and Teaching
AT&T December 2012 - Present
Skills
Sales, Customer Service, Telecommunications, Direct Sales, Customer Satisfaction, Wireless, Account Management, Management, Sales Management, Customer Retention, Team Leadership, Sales Operations
Education
College of the Sequoias
AT&T April 2006 - July 2009
AT&T February 2004 - April 2006
SBC April 2002 - February 2004
SBC May 2001 - April 2002
SBC June 2000 - May 2001
National TechTeam June 1996 - June 2000
Skills
Business Analysis, Process Improvement, Program Management, Account Management, Operations Management, Team Leadership, Training, Call Centers, Contract Management, Auditing, Reporting & Analysis, Project Management, Executive Reporting, Telecommunications, General Administration, Vendor Management, Project Planning, Customer Service, Call Center, Integration, Product Development, Software Documentation, Enterprise Software, Product Management, Wireless, Strategy, Analysis, Cross-functional Team..., New Hire Training, Report Writing, Administrative Work
Education
Collin County Community College
ATT October 1979 - October 2010
AT&T 1979 - 2010
Skills
Customer Service, Repair & Maintenance, Service Technician, Trainer, Quality Control, Work well with others
Education
College of Sequoias
Associates of Art, Liberal Studies
College of the Sequoias
Associate of Arts (AA), General Studies
Cisco Systems January 2013 - Present
AT&T May 2001 - February 2013
Skills
VoIP, MPLS, T1, Telecommunications, DSL, ATM networks, BGP, Broadband, Cisco Technologies, Computer Network..., DHCP, Ethernet, Frame Relay, IP, IPTV
Education
ITT Tech 1987 — 1989
Associate of Science, Engineering Technology
Collin County Community College
Amdocs May 2013 - Present
Dallas Baptist University September 2013 - Present
Logos Christian College & Graduate Schools September 2012 - Present
Symfono, Inc. February 2012 - March 2013
AT&T May 2010 - February 2012
AT&T, Inc. April 2006 - April 2010
SBC Advanced Solutions, Inc. May 2004 - April 2006
SBC Advanced Solutions, Inc June 2002 - May 2004
SBC Telecom, Inc. March 2001 - June 2002
SBC Telecom, Inc. June 2000 - March 2001
Skills
VoIP, IPTV, Ethernet, Network Design, Networking, Troubleshooting, Computer Network..., DSL, Data Center, MPLS, Telecommunications, Broadband, Wireless, Integration, Vendor Management, Managed Services, Unix, IP, SIP, LTE, ATM networks, Cisco Technologies, Telephony, Provisioning, Call Centers, System Administration, Unified Communications
Education
Dallas Baptist University
MBA, Technology and Engineering
Dallas Baptist University
BBS, Business Administration
Collin County Community College
AA, AS, General Sciences, Business Studies
CSS Corp June 2012 - Present
Frontier Communications January 2012 - March 2012
Synectics Inc. January 2011 - September 2011
Verizon Wireless September 2009 - September 2010
MetroPCS 2010 - 2010
Nortel March 2008 - January 2009
AT&T July 2007 - December 2007
Tek Systems August 2006 - October 2006
AT&T June 1999 - December 2005
Skills
Telecommunications, Wireless
Education
Collin County Community College 2009 — 2013
working on BA
Dallas Baptist University
Cisco April 2011 - Present
Expedia November 2009 - April 2011
Expedia September 2008 - November 2009
MetroPCS April 2008 - September 2008
AT&T October 2007 - April 2008
Cingular/AT&T Wireless January 2005 - September 2007
AT&T Wireless March 2004 - January 2005
AT&T Wireless December 2001 - March 2004
AT&T Wireless August 2000 - December 2001
AT&T Wireless November 1999 - August 2000
Skills
Data Center, Telecommunications, Wireless, Systems Engineering, Team Management, Team Building, Team Leadership, Cisco Technologies, Network Design, VoIP, Vendor Management, ITIL, WAN, Troubleshooting, Project Management, Routing, Process Improvement, Switches, Testing, SDLC, Security, ITIL Certified, Six Sigma, System Deployment, IP, ATM networks, Cisco Routers, Network Architecture, Networking, Continuous Improvement, Servers, Network Engineering, OSPF, IT Operations, Computer Network..., Enterprise Software, Network Administration, Technical Support, Routers, Frame Relay, Hardware, Cisco Nexus, TCP/IP, EIGRP, Call Centers, Routing Protocols, MPLS, Unified Communications, LAN-WAN, Managed Services
Education
Collin County Community College 2007 — 2009
The University of Texas at Austin 1986 — 1988
Van Horn High School 1982 — 1986
retired February 2009 - Present
Amdocs February 2008 - February 2009
AT&T March 1986 - February 2008
Noranda Aluminum February 1980 - January 1986
Mid Continent Aircraft June 1974 - February 1980
Skills
IT Management, Bass Player - electric..., Jazz arranging - novice, Management, Disaster Recovery, Unix, SDLC, Project Management, Testing, Jazz, Software Development, Process Improvement, Machinery, Requirements Analysis, Integration, Leadership
Education
Collin County Community College 2003 — 2015
none, music - jazz studies
University of Phoenix 1996 — 1998
BS, bus admin
Webster University 1988 — 1993
business
Harding University 1972 — 1974
chemistry
Berkshire Hathaway Home Services December 2007 - Present
ATT 2008 - 2010
CheckFree 2004 - 2006
SNET Credit, Inc. November 1987 - September 1991
Skills
Selling, Real Estate, Relocation, Short Sales, Investment Properties, Foreclosures, REO, Real Estate Transactions, Investors, Resellers, Residential Homes, Negotiation, First Time Home Buyers, Listings, Single Family Homes, Sellers, Sales, Condos, Buyer Representation, Marketing, New Home Sales, Real Property
Education
University of Hartford 1981 — 1983
MBA, Business
College of the Holy Cross 1976 — 1980
BA, Economics
CyrusOne March 2015 - Present
VMware September 2014 - December 2014
FCS Software Solutions Ltd November 2013 - August 2014
EMC February 2013 - October 2013
VCE, the Virtual Computing Environment Company December 2011 - November 2012
AT&T September 2010 - December 2011
University of Phoenix February 2010 - September 2010
Windstream Communications July 2009 - December 2009
Whataburger May 2009 - July 2009
Department of Defense January 2009 - April 2009
Skills
ITIL, Six Sigma, Vendor Management, Data Center, SDLC, Disaster Recovery, IT Service Management, Software Project..., ITIL Certified, MS Project, Program Management, Process Improvement, Servers, Project Management, Solaris, IT Strategy, Security, Oracle, Management, SharePoint, PMO, Outsourcing, Software Documentation, Microsoft SQL Server, Enterprise Software, Cross-functional Team..., Service Delivery, Telecommunications, Networking, IT Operations, Change Management, Project Planning, Team Leadership, Strategy, Governance, Leadership, Microsoft Project, Information Technology, Infrastructure, Professional Services, Consulting, Integration, Resource Management
Education
College of the Ozarks 1978 — 1981
No, Criminal Law
Hancock High School 1974 — 1978
yes, Basic
GAMMS UNLIMITED, Youth & Adult LIfe/Career Coaching November 2009 - Present
Sony Ericsson September 2000 - December 2010
ABB February 1998 - September 2000
Adecco Personnel Services September 1996 - August 1998
Headway Corporate Resources August 1997 - February 1998
Collin County Community College September 1990 - May 1996
GAMM Janitorial dba JaniKing January 1990 - December 1993
AT&T June 1982 - March 1990
AT&T Global Services November 1974 - June 1982
Skills
Organizational..., Training, Performance Management, Talent Management, Leadership, Coaching, Career Development, Employee Training, Interviews, Human Resources, Employee Relations, Organizational..., Project Management, Management Consulting, Executive Coaching, Leadership Development, Cross-functional Team..., Staff Development
Education
North Carolina State University 2009 — 2010
Certification, Business Coaching
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2004 — 2004
Executive Education, Leadership Development
North Carolina Wesleyan College 2003 — 2003
BS, Business Administration
Collin County Community College
Associate, Business Administration
Farmers Insurance 2012 - Present
AT&T May 2007 - June 2012
Skills
Life Insurance, Commercial Insurance, Homeowners, Insurance, Customer Retention, Auto insurance, Landlord insurance, Renters insurance, Health Insurance, Term Life Insurance, Customer Experience, Homeowners insurance, Workers Compensation, Sales, Marketing, Property, Liability, General Insurance, Series 6, Series 63, Account Management, Call Centers, Cold Calling, Customer Service
Education
College of the Desert 2006 — 2012
AT&T January 2015 - Present
AT&T August 2012 - January 2015
Global Tactical Solutions January 2011 - April 2012
AT&T January 2006 - January 2011
Edge Wireless (Acquired by At&t) November 2001 - January 2006
Edge Wireless (Acquired by At&t) April 2001 - November 2001
Skills
Sales, Direct Sales, Account Management, Wireless, Telecommunications, M2M, Mobile Devices, Customer Retention, Solution Selling, Sales Management, Business Development, Managed Services, CDMA, Call Centers, Contract Negotiation, Team Leadership, Customer Service
Education
College of the Siskiyous 2001 — 2003
Associate of Arts (A.A.), General Studies
AT&T June 2015 - Present
AT&T March 2014 - Present
AT&T Mobility August 2012 - March 2014
Time Warner Cable August 2007 - August 2012
AT&T Consumer Markets April 2000 - July 2007
Skills
Sales Management, Marketing Strategy, Branding Development, Event Planning, Cold Calling, Media Planning, Sales, Solution Selling, Sales Operations, Marketing, Management, Account Management, Strategic Planning, Public Speaking, Team Building, New Business Development, Strategy, Customer Service, Leadership, Telecommunications, Networking, Team Leadership, Sales Process
Education
Dallas Baptist University 2015 — 2017
Master's of Arts in Leadership, Organizational Leadership, 4.0
Dallas Baptist University 2013 — 2015
Bachelor of Business Administration (B.B.A.), Business/Managerial Economics, 3.0
Collin County Community College 2009 — 2011
Associate of Arts, Business Administration and Management, General, 3.0
Kenwood Academy High School 1993 — 1997
AT&T May 2014 - Present
Javelin Marketing Group October 2012 - Present
Numantra September 2011 - October 2012
The Marketing Arm April 2011 - September 2011
UNT Ad Club December 2010 - May 2011
Agency Entourage December 2010 - February 2011
Walraven October 2009 - January 2011
Maestro Personal Assistants March 2008 - September 2009
Courier Network October 2006 - March 2008
Whole Foods Market November 2004 - October 2006
Skills
Advertising, Social Media, Facebook, Account Management, Social Networking, Social Media Marketing, Integrated Marketing, Marketing Communications, InDesign, Customer Engagement, Account Planning, Advertising Research, Direct Mail, Wordpress, iMovie, Client Presentation, Talent Management, Microsoft Excel, Shopper Marketing, Online Traffic, Campaign Concepting, ProofHQ, QuickBase, Sandbox, Social Bridge, Customer Retention, Direct Mail Campaigns, Digital Campaigns, Bill Messaging, Television Programming
Education
University of North Texas 2009 — 2011
Advertising, Account Planning, Media Planning, Copywriting, Art Direction, Advertising Research
Collin County Community College 2007 — 2009
AA, General Studies
Tmobile November 2014 - Present
Sprint January 2013 - Present
RadioShack December 2010 - December 2012
AT&T March 2011 - May 2012
Education
University of North Texas 2014 — 2016
Bachelor's Degree, Business, Management, Marketing, and Related Support Services, 3.14
Collin County Community College 2011 — 2015
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services
AT&T 2015 - Present
Darryl's Premium Autocare & Performance October 2013 - January 2015
Premium Autoworks April 2011 - October 2013
Ellis Tire Service March 2010 - April 2011
Skills
Inventory Management, Vehicles, Automobile, Motorsports, Manufacturing, Continuous Improvement, Parts, Automotive, Lean Manufacturing, Microsoft Excel, Engineering
Education
Collin County Community College 2008 — 2010
Associate of Science (A.S.), General Studies
Plano East Senior High
Plano East Senior High
Plano East Senior High
CA Technologies April 2015 - Present
IBM August 2013 - April 2015
Hertz March 2009 - June 2013
AT&T October 2008 - February 2009
Skills
Interviews, Talent Acquisition, Recruiting, Applicant Tracking..., Human Resources, Management, Onboarding, Hiring, Team Building, Training, Microsoft Office, Networking, Internet Recruiting, Technical Recruiting, College Recruiting, Social Media, Appointment Scheduling, Behavioral Interviewing, Conducting Interviews, Taleo, HireVue
Education
Collin County Community College 2014 — 2018
Bachelor of Arts (BA), Criminal Justice
Piedmont High School 2004 — 2008
AT&T April 2015 - Present
Geeks Who Drink April 2014 - Present
Freelance Copy Editor February 2011 - Present
GROUP360 Worldwide June 2014 - October 2014
Hotels.com January 2013 - April 2014
The Marketing Arm August 2012 - December 2012
Plano Super Bowl August 2008 - November 2011
Freelance Writer; self employed July 2004 - October 2010
91.7 KVRX Austin July 2004 - July 2008
Skills
Blogging, Copywriting, Facebook, Copy Editing, Social Media, Email Marketing, Advertising, Market Analysis, Content Management, Social Networking, Newsletters, Digital Marketing, Editing, Online Marketing, Proofreading, Ap Style, News Writing, Online Advertising, marketing..., Video Editing, Sports Industry, Journalism, Web Content, SEO copywriting, Custom Content..., Content Development, Press Releases, SEO, WordPress, Marketing Communications, Adobe Creative Suite, Client Communication, Project Management, Workflow, Brand Management, Workflow Management, Manage Client..., Marketing, Social Media Marketing, Writing
Education
The University of Texas at Austin 2004 — 2008
Bachelor's Degree, Journalism, 3.2
Collin County Community College 2012 — 2012
Certificate, Marketing Project Series, A
Hewlett-Packard June 2014 - March 2015
Daryl Flood Relocation & Logistics September 2013 - August 2014
AT&T September 2013 - January 2014
Vonage June 2012 - December 2013
Best Buy September 2012 - August 2013
Skills
Retail, Sales Management, Retail Sales, Negotiation, Planograms, Profit, Budgets, Customer Satisfaction, Business Planning, Sales, Inventory Control, Shrinkage, Multi-channel Retail, Cashiering, POS, Sales Presentations, People Development, Management, Operations Management, Teamwork, Networking, Hardware, People Skills, Microsoft Office, Microsoft Word, Customer Service, New Business Development, Business Strategy
Education
Cisco 2015 — 2015
CCNA, Computer Systems Networking and Telecommunications
Codecademy 2014 — 2015
Java, Computer Programming, Specific Applications
Collin County Community College 2012 — 2014
Associate's degree, Applied science
Hebron high school 2008 — 2012
Graduate
AT&T September 2015 - Present
Perkins Language Services August 2012 - Present
Lake Highlands High School October 2012 - August 2015
Ferris ISD June 2009 - July 2012
Kangtaewoo English Academy January 2008 - December 2008
Nammun Middle and High School March 2007 - December 2007
Skills
Spanish, Proofreading, Public Speaking, Editing, Curriculum Design, Higher Education, Teaching, Tutoring, Literature, Curriculum Development, Research, ESL, fluent in Spanish, Spanish translation, Writing, English, Copy Editing, Creative Writing, Teaching English as a..., Interpreting, ACLs, OSPF, VLAN, 802.1q, STP, RIP, Linux, Android, Cisco IOS, DNS, DHCP, FTP, SSH, Telnet, http, Cisco Routers, Switches, etherchannel, EIGRP, LACP, PAgP, PVST+, RSTP, Microsoft Office, Social Media, Customer Service, Networking, Strategic Planning, Event Planning, Classroom
Education
Collin County Community College 2015 — 2015
Associate’s Degree, Information Technology, 4.0
North Lake College 2015 — 2015
Associate’s Degree, Information Technology, 4.0
University of North Texas 2009 — 2013
Master of Arts (M.A.), Spanish and Education, 4.0
Midwestern State University 2002 — 2005
Bachelor’s Degree, Spanish/English, 3.63
Time Warner Cable Business Class June 2014 - Present
AT&T July 2011 - June 2014
T-Mobile May 2005 - December 2010
Skills
Telecommunications, Salesforce.com, Cold Calling, VoIP, Account Management, AT&T Business Direct, Retail Sales, Customer Satisfaction, Inventory Management, Organizational..., Customer Retention
Education
College of the Desert 2003 — 2005
La Quinta High School 1999 — 2003
High School Diploma, Business
AT&T February 2013 - Present
Devcon Security March 2011 - December 2012
ADT Security Services September 2010 - March 2011
Brinks Home Security January 2010 - September 2010
Bankers Life and Casualty January 2009 - January 2010
Skills
Data Management, Operations Research, Municipal Law, Alarm Management, Alarm Systems, Burglar Alarm, Critical Thinking, Process Improvement, Administrative Work, Office Management, Web Design, Web Analytics, Process Creation, Research, Brand Ambassadors, Analytical Skills, Logistics Systems, Microsoft Excel, Microsoft Word, Microsoft Office, Microsoft Exchange, Microsoft, Microsoft SQL Server, Adobe Acrobat, Customer Service, Customer Service..., Customer Service..., ExactTarget, Email Marketing Software, HTML emails, Adobe Creative Suite, Dreamweaver, Project Management, Access, Team Building, Salesforce.com, Employee Training, Customer Experience, Troubleshooting, Outlook, Protection, Account Management, Onboarding, Contract Negotiation, Licensing, Policy, SharePoint, Loss Prevention, Security Operations, Customer Retention
Education
University of Texas at Dallas - Naveen Jindal School of Management 2015 — 2017
Master of Business Administration (M.B.A.), MBA Candidate - Supply Chain Management & Operations Development
University of North Texas 2012 — 2014
Bachelor of Business Administration (BBA), Accounting and Finance
Collin County Community College
Associate of Science (AS), General Studies, Cum Laude
Ericsson September 2011 - Present
MetroPCS April 2011 - September 2012
CompuCom November 2007 - August 2010
AT&T February 2007 - October 2007
Nokia February 2003 - November 2006
IP Communications March 2000 - October 2002
Web America Networks February 1999 - March 2000
Skills
T1, Switches, Wireless Networking, CDMA, LTE, EVDO, WAN, Computer Network..., Cisco Technologies, TCP/IP, Network Engineering, Routing, Routers, Telecommunications, Community Outreach, Navigation, Phone Etiquette, Wireless, Frame Relay, Ethernet, Troubleshooting, Networking, Optical Fiber, IP, MPLS, GSM, Network Design, Fiber Optics, VoIP, 4G, OSPF, LAN-WAN, ATM networks, Testing, BGP, 3G, SS7, SDH, Technical Support, UMTS
Education
Collin County Community College 1985 — 1986
Plano East Senior High 1983 — 1985
Diploma, Business Administration and Management, General
AT&T January 2014 - Present
Plano ISD January 2009 - May 2010
Skills
Public Speaking, PowerPoint, Management, Research, Marketing, Event Planning, Teamwork, Communication, Microsoft Office, Fundraising, Microsoft Word, Leadership Development, Lean Six Sigma, Network Troubleshooting, Microsoft Excel, Process Improvement, Data Analysis, Critical Thinking, Technical Writing, Team Building
Education
Texas A&M University 2010 — 2013
Bachelor’s Degree, Communication
Collin County Community College
General Studies
CWA Local 6210 October 2014 - Present
AT&T November 2013 - Present
Pine Creek Medical Center November 2012 - September 2013
Zimmer June 2007 - November 2012
US Navy October 2003 - March 2007
Skills
Process Improvement, Logistics, Orthopedic, Management, Procurement, Hospitals, Inventory Management, Leadership, Military, Project Planning, Team Leadership, Coordination, Cpr Certified, Supervisory Skills, System Administration, Problem Solving, Software Documentation, Time Management, Supply Chain Management, VDSL, Data Wiring, ADSL, POTS, Customer Service, VoIP, Signal Flow, Analysis, Process Scheduler, Microsoft Word, Teamwork, Data Entry, Networking, Fiber Optics, Cabling, Technical Support, Electronics, Troubleshooting, Planned Preventative...
Education
North Texas Fire Academy 2012 — 2012
EMT-B Certification
Collin County Community College 2002 — 2003
Mckinney High School 1998 — 2002
Diploma
Green Dot Corporation December 2013 - Present
YP June 2012 - November 2013
AT&T November 2011 - June 2012
Project Walk Spinal Cord Injury Recovery May 2011 - August 2011
GW Consulting September 2009 - April 2011
ViTRO June 2009 - August 2009
AT&T July 2006 - August 2008
Skills
Project Management, Agile Methodologies, Lean Six Sigma, Process Improvement, Product Development, Business Analysis, Change Management, Requirements Analysis, Data Analysis, CRM, Sales Operations, Sales Management, Cross-functional Team..., Salesforce.com, Analytics, Marketing, Business Development, Customer Experience, Branding, Product Marketing, Strategic Partnerships, Microsoft Project, JIRA
Education
The George Washington University - School of Business 2008 — 2010
Master of Business Administration (MBA)
College of the Holy Cross 2000 — 2004
Bachelor of Arts (BA), Economics
TWC Business Services LLC May 2015 - Present
AT&T September 2008 - April 2015
Education
Collin County Community College 2014 — 2018
Business Administration and Management, General, 3.0
Fidelity Investments June 2014 - Present
R April 2012 - June 2014
Bank of America November 2010 - April 2012
AT&T April 2008 - April 2009
Skills
Sales Techniques, Financial Management, Managerial Experience, Strategy, Banking, Sales, Training, Product Marketing, Finance, Employee Training, Investments, Loans, Customer Service, Financial Analysis, Leadership, Portfolio Management, Team Leadership, Risk Management
Education
The University of Texas at Dallas - School of Management 2008 — 2011
Business Administration, Business, Marketing
Collin County Community College 2006 — 2008
Associates, Science
Baylor Health Care System January 2012 - Present
Z Lube and Wash Plano March 2011 - March 2012
AT&T July 2008 - August 2010
First Service Collision Repair September 2007 - July 2008
Skills
Leadership, HIPAA, Office Administration, Office Management, Microsoft Office, Data Entry, Business Development, Laboratory Medicine, Growth Management, Hospitality, Event Management, Highly motivated..., Program Management, Medical Devices, Medical Software, Technical Support, Software Development, Office, Inventory Management
Education
The University of Texas at Dallas 2013 — 2015
Bachelor of Science (BS), Management Information Systems, General
Collin County Community College 2011 — 2013
Associate of Arts (AA), Liberal Arts
Plano East Senior High 2004 — 2006
High School Diploma
Akin Gump Strauss Hauer & Feld LLP October 2013 - Present
Akin Gump Strauss Hauer & Feld LLP May 2012 - July 2012
United States Attorney's Office August 2011 - November 2011
AT&T June 2011 - August 2011
Jones & Bartlett Learning April 2009 - July 2010
Wellesley Information Services June 2008 - January 2009
Skills
Litigation, Civil Litigation, Intellectual Property, Editing, Legal Research, Legal Writing, Research, Westlaw, Proofreading, Copy Editing, Public Speaking, Social Media, Contract Negotiation, Commercial Litigation, Microsoft Office, PowerPoint, Corporate Law, Copywriting, Adobe Acrobat, French, Publishing, Editorial
Education
Southern Methodist University Dedman School of Law 2010 — 2013
JD, Law
College of the Holy Cross 2004 — 2008
BA, English, French
AT&T June 2014 - Present
AT&T June 2013 - June 2014
AT&T March 2013 - June 2013
AT&T January 2012 - March 2013
AT&T June 2011 - January 2012
AT&T June 2010 - June 2011
Ericsson June 2009 - June 2010
Wal-Mart Stores, Inc August 2007 - August 2008
Mc Donalds May 2005 - August 2007
Skills
Telecommunications, Network Engineering, Network Design, Project Planning, Project Management, GIS Modeling, IP, VoIP, Routers, Switches, Microsoft Excel, Visio, PowerPoint, Troubleshooting
Education
The University of Texas at Dallas 2009 — 2011
Bachelor's in Science, Electrical Engineering
Collin County Community College 2007 — 2008
Associates in Science, Electrical Engineering
Tarrant County College 2006 — 2007
Associates in Science, Electrical Engineering
AT&T May 2006 - Present
Nortel Networks February 1998 - February 2006
International Team Consulting September 1996 - February 1998
Skills
Coordination, Customer Service, Expenses, Vendor, Event Management, Excel, Word, Administrative Support, Calendars, Microsoft Office, Outlook, PowerPoint, Confidentiality, Office Management, Microsoft Word, Administrative..., Microsoft Excel, Management, Wireless, Telecommunications, Solution Selling, GSM, Mobile Devices, Leadership, Managed Services, Call Centers, VoIP, Project Planning, Vendor Management, Customer Satisfaction, Program Management, Networking, Salesforce.com, Access, Employee Training, Contract Negotiation, Account Management, Sales, Project Management, CRM, Team Leadership, Cross-functional Team..., Training, Product Marketing, Product Management, Professional Services, Executive Management, Business Development, Process Improvement, Corporate Events
Education
Collin County Community College 1998 — 1998
Intro to Telecom Course
Newman Smith High 1980 — 1984
Diploma, Required
Steward Health Care July 2010 - Present
Caritas Christi Health Care June 2009 - July 2010
T.A.Wallace & Associates, Inc. June 2007 - June 2010
Dave Paruti Enterprises May 2007 - June 2010
AT&T June 1986 - April 2007
CBUA 2002 - 2003
AT&T June 1984 - May 1986
AT&T Information Systems April 1983 - May 1984
New England Telephone June 1973 - December 1982
Skills
RFP, VoIP, Integration, Strategic Planning, SIP, Planning, Vendor, RFQ, SLA, Sales Management, Telecommunications, Team Building, IP, Unified Communications, PBX, WAN, MPLS, Customer Relations, Switches, Strategic Sourcing, Network Design, Telephony, SOW, Vendors
Education
College of the Holy Cross 1969 — 1973
B.A.
Cardinal Spelman HS 1965 — 1969
Diploma
AT&T 2006 - Present
SBC 2000 - 2005
MCI Telecommunications 1997 - 2000
Strawberries Inc. 1991 - 1994
Empire Records 1984 - 1994
Education
College of the Holy Cross
AT&T October 2007 - Present
AT&T 2004 - 2007
AT&T 2003 - 2004
AT&T 1998 - 2003
AT&T 1994 - 1998
Education
College of the Holy Cross 1990 — 1994
Bachelor of Arts, Economics
hotchkiss
loomis
Verizon Wireless October 2014 - Present
Verizon Wireless June 2014 - October 2014
Verizon Wireless August 2012 - July 2014
AT&T Mobility January 2007 - February 2012
AT&T January 2005 - January 2007
American and European Tanning Supply January 2002 - October 2004
Skills
Managerial Finance, Inventory Management, Records Management, Leadership Management, Management, Team Building, Finance, Training, Vendor Management, Telecommunications, Call Center, Business Case, Billing Systems, RFP, Process Improvement, Leadership, Strategic Planning, Recruiting, Sales, CRM, Project Management, Strategy, Customer Satisfaction, Direct Sales, Team Leadership, Business Development, Wireless, Managed Services, Customer Retention, Forecasting, Customer Experience, Analysis, Coaching, Mobile Devices, Sales Operations, Sales Process, Budgets, Cold Calling, Salesforce.com, Account Management, Selling, Time Management, Call Centers
Education
University of Houston-Clear Lake 2006 — 2009
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Texas Tech University 2000 — 2002
Associate's degree, Business Administration and Management, General
College of the Mainland 1999 — 2001
Associate of Science (A.S.), Psychology
AspenWoods Supplier Risk Solutions 2012 - Present
Time Warner Cable 2009 - 2012
Spencer Stuart 2007 - 2009
Adept Response 2004 - 2007
Verio 2002 - 2005
AT&T 1999 - 2002
Skills
Leadership, Sales Management, SaaS, Cloud Computing, Managed Services, Mobiility, Telecommunications, Executive Management, Sales Process, Marketing Strategy, IT Outsourcing, Service Providers, Global Sales, Thought Leadership, Global Management, Enterprise Solution..., Enterprise Solution..., Go-to-market Strategy, Leadership Development, Partner Program..., Sales Execution, Business Restructures, Key Account Acquisition..., Customer Segmentation..., Sales Force Development, CRM, Selling, Business Planning, Change Management, Organizational..., Sales Operations, Salesforce.com, Strategic Planning, Business Strategy, Strategic Partnerships, Operations Management, Manage Client..., Customer Retention, Customer Acquisition, Key Account Management, Managing Distribution..., Channel Strategy, Social Media Marketing, Product Marketing, Product Management, Sales Plan, data center, Sales Compensation, Business Transformation, Start ups
Education
University of Pennsylvania - The Wharton School
Executive Development Program
Northwestern University - Kellogg School of Management
Executive Education
College of the Holy Cross
BA
Fordham Prep
General Datatech March 2010 - Present
Expedia August 2008 - May 2010
AT&T June 2000 - August 2008
Excel Communications 1996 - 1999
National Tech Team 1994 - 1996
Skills
Cisco Technologies, BGP, Cisco IOS, OSPF, Data Center, MPLS, VPN, Network Engineering, WAN, Networking, Network Design, Network Architecture, IP, Cisco Nexus, Switches, TCP/IP, Cisco Call Manager, Routers, EIGRP, VoIP, Telecommunications, Wireless, Routing, Firewalls
Education
Collin County Community College 2005 — 2010
Associate's degree
AT&T January 1954 - Present
Education
College of the Ozarks 1973 — 1976
BS, Psychology, Computer Science
Collegis Education February 2014 - Present
Apprize Advisors January 2013 - Present
story+structure June 2012 - June 2014
Girl Scouts of Eastern Massachusetts May 2008 - May 2014
Collegis Education September 2013 - February 2014
Rasmussen, Inc September 2011 - December 2012
Novell December 2006 - September 2011
NCR 2002 - 2006
Global Crossing 1999 - 2002
AT&T 1996 - 1998
Skills
P&L Management, Margin Enhancement, International Management, Growing Revenue, Customer Engagement, Recruitment/Retention, Developing Talent, Organizational..., Strategy Development, Coaching, Strategic Partnerships, Mentoring, Change Management, Business Strategy, Leadership, Mergers, Strategy, Technical Services, Mergers & Acquisitions, Process Improvement, Great Leader, Management, Team Leadership, Service..., Strategic Planning, Executive Managment, Management Consulting, Telecommunications, Cloud Computing, Cross-functional Team..., Professional Services, Project Management, Call Centers, Integration, Enterprise Software, Solution Selling, Program Management, Product Development, Negotiation, Finance, Entrepreneurship, Business Development, Fundraising, CRM, Start-ups
Education
Stanford University Graduate School of Business 2004 — 2004
SEP, Executive Education
University of Hartford
MBA, Business
College of the Holy Cross 1974 — 1978
BA, Economics
ATT Services 2006 - Present
AT&T 2006 - 2010
Citizens Communications 1998 - 2001
MCI 1990 - 1998
Rockwell Collins 1971 - 1989
Skills
Network Design, Telecommunications, SS7, GSM, Wireless, STP, Fiber Optics, Cellular Communications, LTE, Cisco Technologies, Computer Network..., T1, MPLS, Network Engineering, IP
Education
Collin County Community College 1989 — 1997
Nutanix July 2015 - Present
Cisco September 2014 - June 2015
SimpliVity Corporation May 2013 - June 2014
NetApp October 2006 - May 2013
EMC July 2003 - October 2006
AT&T July 1999 - July 2003
Skills
Solution Selling, Storage, Cloud Computing, Managed Services, Data Center, SaaS, Channel, Virtualization, Enterprise Software, Professional Services, Direct Sales, Account Management, Sales Process, Disaster Recovery, Storage Virtualization, Storage Solutions, NetApp, Storage Area Networks, Sales Management
Education
College of the Holy Cross 1993 — 1997
AT&T June 2010 - Present
Wincor-Nixdorf June 2008 - June 2009
Activant Solutions Inc June 2005 - June 2008
Big D Apartments May 2002 - June 2005
Skills
Sales Force, Oracle, SAP, MS Office, Sales, Microsoft Office, Training, Wireless
Education
Collin County Community College
University of North Texas
BBA, Marketing
DayNine Consulting, Inc. June 2014 - Present
PepsiCo June 2012 - May 2014
HRchitect January 2012 - May 2012
Dr Pepper Snapple Group July 2011 - January 2012
AT&T February 2011 - June 2011
University of Stirling August 2008 - May 2009
Dr Pepper Snapple Group February 2008 - April 2008
Cadbury Schweppes September 2005 - February 2008
Hexaware Technologies February 2005 - September 2005
Kronos March 2003 - February 2005
Skills
Workday, XSLT, XML, Kronos, SAP, Vendor Management, Business Process, ERP, Payroll, PeopleSoft, Human Resources, Integration, Software Documentation, Business Process..., Requirements Analysis, HRIS, Software Implementation, SDLC, Consulting, SharePoint, Databases, Crystal Reports, HR Consulting, MS Project, ADP Payroll, SAP HR, Management, SAP PA, SAP OM, Kronos Connect, Kronos WIM, Ceridian, SAP ERP, SQL, Microsoft SQL Server, Cloud Applications, SaaS, Training, Outsourcing, User Acceptance Testing
Education
Northern Illinois University 1994 — 1996
B.S., Management, Human Resources
Collin County Community College 2008 — 2008
Project Management Certificate Series
Oakton Community College 2000 — 2000
A+ Certificate
American Prosperity Group December 2007 - Present
AT&T 1998 - 2004
AT&T/TCG Local Services 1998 - 2004
Teleport Communications Group 1986 - 1998
Teleport Communications Group (TCG) 1986 - 1998
Education
College of the Holy Cross 1980 — 1984
BA, Economics
AT&T January 1980 - Present
Skills
Business Analysis, Telecommunications, Photoshop, Process Improvement, Program Management, Databases, SQL, ColdFusion, Perl, Wireless, XML, Microsoft Word, Oracle, PowerPoint, Requirements Analysis, Customer Service, Team Building
Education
College of the Ozarks 1973 — 1976
College of the Ozarks 1973 — 1976
Bachelor of Science
Wasp Barcode Technologies June 2011 - Present
System ID May 2008 - May 2011
ADCom 2007 - 2008
AT&T January 2004 - March 2007
Skills
New Business Development, Solution Selling, Account Management, Direct Sales, Managed Services, B2B, Channel, Sales Management, Salesforce.com, Channel Partners, Strategic Partnerships, Mobile Devices, Cold Calling, Sales Process, Sales Operations, Strategy, Sales, Leadership, Marketing Strategy
Education
Dallas Baptist University 2010 — 2011
Finance
Collin County Community College 1998 — 2000
Merck August 2012 - Present
KPMG October 2006 - August 2012
Arrow Electronics 2005 - 2006
Lucent Technologies 2000 - 2005
Lucent 1996 - 2005
Lucent Technologies 1998 - 2001
AT&T January 1988 - January 1996
Bell Labratories 1993 - 1995
Skills
Internal Communications, Media Relations, Strategic Communications, Communication Training, Corporate Communications, Crisis Communications, Thought Leadership, Messaging, Marketing Communications, Public Relations, Communications Planning, Speech Writing, Press Releases, Editing, Social Media, Content Management, Copywriting, Newsletters, Integrated Marketing, Strategy
Education
College of the Holy Cross 1975 — 1977
English Language and Literature, General
Regis College 1973 — 1975
English
AT&T July 2007 - Present
Microsoft October 1997 - June 2007
Westcott Communications January 1991 - October 1998
Skills
SCOM, Powershell, System Deployment, SCCM, Active Directory, Microsoft Certified..., IIS, Hyper-V, Cluster, Windows Server, DNS, Virtualization, Servers, TCP/IP, Troubleshooting, VBScript, Microsoft Exchange, High Availability, Windows, Operating Systems, Microsoft Technologies, Data Center, Network Administration, Technical Support
Education
Texas Woman's University 2010 — 2020
Business Administration and Management, Sociology, Criminal Justice
Collin County Community College 2003 — 2004
Computer Systems Networking and Telecommunications
Dallas County Community College 1987 — 1990
Video Technology
Southern Methodist University 1988 — 1989
MCSE, Engineering and Applied Sciences
Matlen Silver April 2013 - August 2013
Bank of America (Romack Contract) August 2011 - January 2013
Verizon (API Systems Contract) January 2010 - December 2010
E&S Capital Funding Group 2007 - 2009
AT&T June 2000 - August 2006
AT&T October 1997 - June 2000
AT&T March 1987 - October 1997
AT&T October 1981 - March 1987
Skills
Project Management, MS Project, SDLC, Six Sigma, DMAIC, Agile Project Management, Release Management, Disaster Recovery, Team Leadership, Call Centers, Vendor Management, Integration, Project Portfolio..., Business Intelligence, Management, Data Center, Software Development, ITIL, Requirements Analysis, SharePoint, Visio, Telecommunications, Requirements Gathering, Troubleshooting, Quality Assurance, Process Improvement, Software Documentation, Business Analysis, Change Management, Testing, PMP, PMO, IT Service Management, IT Strategy, Project Planning, Software Project..., IT Management, Oracle, System Deployment, Service Delivery, Analysis, Enterprise Architecture, Business Process, Program Management, Outsourcing, IT Operations, Training, Business Process..., Leadership, Business Requirements
Education
Collin County Community College 2011 — 2011
Certificate
Washington University in St. Louis 1985 — 1987
Bachelor of Science
McAfee November 2010 - Present
AT&T September 2008 - November 2010
USAF September 2005 - September 2008
USAF October 2004 - September 2005
USAF January 2001 - October 2004
Skills
Web Design, Testing, Web Development, ActionScript, Flash, Dreamweaver, E-Learning, Instructional Design, HTML, Captivate, XML, Adobe Creative Suite, JavaScript, Programming, Photoshop, Technical Writing, Game Design, CSS, SharePoint, iPhone, Quality Assurance, Gamification, Instructional Technology, Project Management, Video, Video Production, Serious Games, Camtasia, Training Delivery, Learning Management..., Business Travel, Collaboration, Social Media
Education
Collin County Community College 2010 — 2012
Associate of Arts (A.A.), Professional, Technical, Business, and Scientific Writing
DeVry University 2006 — 2008
B.S., Game and Simulation Programming
Jenkins High School 1992 — 1996
HIgh School
AT&T September 2009 - January 2012
Jason's Deli August 1999 - September 2009
Telvista Inc. August 2006 - November 2006
Seeking New Position January 2000 - January 2000
Texas Computers and Peripherals June 1997 - August 1999
Skills
Network Administration
Education
DeVry University 2009 — 2012
Bachelor of Science, Business and Communication Management
DeVry University 2007 — 2009
Associate of Science, Network Administration
Collin County Community College
Sonexus Health (Cardinal Health); (4th Floor Realty) August 2013 - Present
Hewlett-Packard August 2012 - January 2013
Hewlett-Packard January 2012 - June 2012
Computer Science Corporation August 2011 - January 2012
Hewlett-Packard September 2010 - March 2011
Citibank June 2010 - September 2010
AT&T November 2009 - June 2010
Insight May 2008 - October 2009
Cisco Systems March 2008 - March 2009
Skills
CCNP, CCNA, Networking, Cisco Certified, Switches, Cisco Technologies, Technical Support, WAN, OSPF, Routers, Routing, BGP, TCP/IP, IP, Cisco IOS, VoIP
Education
Collin County Community College 2006 — 2007
Cisco Networking Academy Certificate (CCNA, CCNP), 4.0
Brown Mackie College - Garland TX 2001 — 2003
Network Engineering and Management, 4.0
Grand Rapids Community College
Applied Arts and Science with Technology, 3.9+
L & D Wireless, LLC July 2010 - Present
AT&T October 2006 - February 2009
Strategic Products and Services September 2005 - March 2006
AT&T February 1999 - December 2004
Northern Telecom 1983 - 1998
Skills
Solution Selling, VoIP, Sales Operations, CRM, Business Development
Education
College of the Holy Cross 1973 — 1977
B.A., Political Science
Edge Communications August 2013 - Present
AT&T December 2009 - August 2013
Contrator March 2009 - October 2009
PEER 1 Hosting September 2008 - January 2009
AvStar Media December 2004 - September 2008
Independent Consulting February 2001 - December 2004
The Associates September 1999 - January 2001
Contracting October 1998 - July 1999
CompUSA October 1996 - August 1998
Texas Instruments November 1995 - October 1996
Skills
Linux, Data Analysis, Python, Perl, C, Oracle, Databases, Database Design, Integration, Research, Birds, SQL, PL/SQL, Photography, Data Warehousing, MySQL, Software Development, Networking, SDLC, Customer Service, Information Technology, Business Analysis, Management, Team Leadership, Cloud Computing, Leadership
Education
Collin County Community College 2012 — 2014
Biology, General
Midwestern State University 1980 — 1983
Psychology
Vantium Capital Inc December 2010 - Present
RICHEMONT OF NORTH AMERICA March 2008 - February 2009
GE MONEY/WMC DIRECT June 2002 - June 2007
AT&T January 2000 - January 2002
AT&T January 1995 - January 2000
AT&T January 1992 - January 1995
AT&T January 1990 - January 1992
Skills
Call Center, Telecommunications, Technical Support, Workshop Facilitation, Sales Management, Strategic Planning, Executive Management, Coaching, Leadership, Sales, Customer Service, Recruiting, Call Centers, Management, Sales Operations, Project Management
Education
College of the Canyons
Associate of Arts, History; Business Study; Computer Science Study
AT&T Mobility March 2012 - Present
AT&T Global Services June 2010 - February 2012
AT&T November 2007 - May 2010
Verizon Southwest November 2006 - March 2007
Watchtower 1992 - 2006
Education
Collin County Community College 2006 — 2010
AAS*, Computer Networking Technology
Dallas County Community College 1981 — 1985
AAS, Electronics Technology
Verizon Terremark October 2011 - Present
Verizon October 2011 - Present
Liquid Motors Inc February 2011 - July 2011
Titus Financial August 2010 - February 2011
CompuCom May 2010 - August 2010
AT&T August 1998 - March 2009
Kenwood U.S.A. Corporation July 1997 - August 1998
PITTENCRIEFF COMMUNICATIONS INC July 1993 - July 1997
United States Marine Corps May 1984 - June 1993
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Mac OS, Linux
Education
Collin County Community College
MANAGEMENT INFORMATION SYSTEMS
San Antonio College
ELECTRONICS ENGINEERING TECHNOLOGY
University of North Texas
Applied Technology Training and Development
University of Phoenix
MANAGEMENT INFORMATION SYSTEMS
VICTORIA COMMUNITY COLLEGE
MANAGEMENT INFORMATION SYSTEMS
Alcatel-Lucent 2006 - Present
Lucent Technologies 2000 - 2006
Lucent Technologies 1996 - 2000
AT&T 1990 - 1996
AT&T 1987 - 1990
AT&T 1984 - 1987
Western Electric 1978 - 1984
Education
Pace University - Lubin School of Business 1980 — 1984
MBA, Corporate Finance
College of the Holy Cross 1974 — 1978
Bachelor of Arts (B.A.), Economics
Huffines Auto Dealerships June 2013 - Present
Source Inc March 2010 - January 2013
AT&T 1996 - 2009
SBC 1991 - 1996
Skills
Wireless, Telephony, Cisco Technologies, SIP, Unified Communications, Telecommunications, VoIP, TDM, MPLS, IP, IPSec, Avaya, WAN, Managed Services, Integration, Network Architecture, Frame Relay, IVR, Data Center, Ethernet, Avaya Technologies
Education
Collin County Community College 1985 — 1986
Engineering
AT&T Mobility October 2002 - Present
AT&T June 2001 - May 2003
CompuCom April 1997 - May 2001
Skills
English grammar, Dependable Team Player, Web Content Management, HTML, CSS, Yahoo! style, Chicago Style, AP Style, MLA style, Microsoft Office, ATG, Crimson Editor, MediaBin, Teamsite, Photoshop, WordPress, FTP, Sony Vegas, Remedy AR System, Customer Service, Project Management, Computer Hardware, Windows, Military, Coast Guard, Content Management, Technical Writing, SEO copywriting
Education
Collin County Community College
English Language and Literature, General
Milwaukee Area Technical College
Computer Science
Protiviti April 2015 - Present
GameStop March 2014 - April 2015
Farmers Insurance August 2012 - March 2014
AT&T June 2011 - July 2012
RadioShack May 2010 - June 2011
Skills
Microsoft Office, Microsoft Excel, Sales, Time Management, Selling, Retail, Microsoft Word, Customer Service, Merchandising, Inventory Management, Customer Satisfaction, PowerPoint, Internal Audit, SOX 404, Pricing, Visual Merchandising, Retail Sales, Store Management, Loss Prevention, Cashiering, Store Operations, Inventory Control, Learning Quickly, Account Reconciliation, Control Testing
Education
The University of Texas at Dallas 2011 — 2013
Bachelors of Science, Accounting and Finance
Collin County Community College 2010 — 2011
Bachelor's degree, Accounting and Finance
University of Sharjah 2008 — 2010
Bachelor of Architecture (BArch), Architecture
Orchid Global Hotels March 2013 - Present
Souper Salad September 2009 - August 2012
LPE North America, Inc. November 2003 - August 2009
Hansen Renovations October 2002 - October 2003
AT&T January 2000 - December 2002
Ford Motor Credit Company January 1996 - December 1999
Skills
Recruiting, HRIS, Employee Relations, Employee Benefits, Customer Service, Temporary Placement, Performance Management, Talent Management, Human Resources, Sourcing, Organizational..., FMLA, New Hire Orientations, Leave Administration, New Hire Paperwork, Benefits Administration, I-9 Compliance, Ultipro, HRIS Database Management, Employee Engagement, Onboarding, Employee Handbooks, Applicant Tracking...
Education
Collin County Community College 2012 — 2015
Associate of Science (A.S.), Human Resources Management/Personnel Administration, General, 3.5
University of North Texas 2007 — 2008
Human Resources Certification
Apple July 2014 - Present
AT&T November 2012 - June 2014
The Date Shed November 2010 - November 2012
Skills
Event Planning, Entertainment, Film, Social Networking, Customer Service, Marketing Strategy, Music, Public Speaking, Social Media, Social Media Marketing, Television, Video Production
Education
College of the Desert 1999 — 2012
Digital Design & Production A.A. Degree, Computer Systems Networking and Telecommunications, 2.0
AT&T VariousBellSouth1999 - 2006
GEAC Computers 1996 - 1999
Dun & Bradstreet Software 1992 - 1996
Skills
Telecommunications, Mergers & Acquisitions, Mergers, Cross-functional Team..., EMEA
Education
Emory University - Goizueta Business School 2002 — 2003
MBA, General Mngt
College of the Holy Cross 1981 — 1985
BA, Economics & Accounting
AT&T October 1998 - Present
Skills
T1, Telecommunications, IP, VoIP, Wireless, Managed Services, DSL, Call Centers, Professional Services, Cross-functional Team..., Process Improvement, Vendor Management, Program Management, Ethernet, MPLS, Leadership
Education
Collin County Community College
Collin County Community College
Career Education Corporation August 2011 - Present
AT&T August 2013 - July 2014
Career Education Corporation April 2007 - August 2011
Family Video June 2003 - April 2007
Skills
Technical Support, Troubleshooting, Customer Service, Technical Writing, Call Centers, Staff Development, Coaching, Training, Team Leadership, Leadership, Microsoft Office, Management, Microsoft Excel, Process Improvement, Customer Satisfaction, PowerPoint, Microsoft Word, Outlook, Change Management, Recruiting, Active Directory, System Administration
Education
College of the Redwoods 1998 — 2002
Certificate of Completion, Computer Repair, mainetneance, and Networking
Oak Park River Forest High School 1988 — 1992
AT&T
Skills
Telecommunications, VoIP
Education
Collin County Community College 2012 — 2014
Medical Insurance Coding Specialist/Coder
Contra Costa Labor Council March 2015 - May 2015
CT Services December 2004 - January 2005
Suddath Relocation Systems March 2001 - June 2004
SharkRack September 1999 - September 2000
AT&T 1979 - 1989
Skills
Customer Service, Microsoft Office, Accounts Receivable, Complaints, Records Management, Collections, Administrative Work, Safety, Transportation, Residential Moving, Fleet Services, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Education
Martinez Adult Education 2014 — 2015
Microsoft Office Suite 2013
San Joaquin Valley College-Visalia 2013 — 2014
Medical Office Management/Administration
College of the Sequoias 2009 — 2012
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
AT&T November 2000 - Present
Metrocall January 1991 - October 2000
Skills
Network Design, LTE, VoLTE, UMTS, Telecommunications, Wireless, VoIP, IP, Switches, Cisco Technologies, Troubleshooting, Ethernet, MPLS, TCP/IP, Networking, GSM, IPv6, Routers, WAN, Computer Network..., Telephony, LAN-WAN, Wireless Networking, RNC, MME, BSC, SIX Sigma Green Belt
Education
Collin County Community College 1993 — 1997
Associate’s Degree, Electronics and Semiconductor Manufacturing
AT&T Head Sales ConsultantCircuit CityMarch 2003 - July 2006
Education
College of the Desert 2003 — 2004
N/A, Graphic Design
Pappy's Pet Lodge March 2013 - Present
In-N-Out Burger September 2011 - March 2013
AT&T July 2011 - September 2011
Education
Texas A&M University-Commerce 2014 — 2016
Bachelor of Science (BS), Criminal Justice
Collin County Community College 2009 — 2013
Associate of Science (AS), Biology, General
Knight Guard Alarm May 2014 - Present
AT&T October 1998 - June 2011
Skills
electricale, climb utility poles, extension ladders on..., cell phone tower..., Building maintenece, Facility supervisor
Education
Redwood High School 1985 — 1987
College of the Sequoias
Management certfifcate, Business Administration and Management, General