Cricket Communications
Industry: Wireless company
DescriptionCricket Wireless LLC is a prepaid wireless service provider in the United States, a wholly owned subsidiary of AT&T Inc. It offers mobile voice, text, and data using parent AT&T's nationwide network. Cricket Wireless was founded in 1999 by Leap Wireless International, Inc. Headquarters: Atlanta, Georgia, United States Founder: Leap Wireless Founded: 17 March 1999 Parent organizations: Leap Wireless (1999–2014), AT&T (2014–2017) Subsidiaries: Muve Music, Mobilelink USA, VPs: George Cleveland (Channel Operations), Nataraj Rao (Business Operations, Strategy), Dave Fine (Sales)
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Cricket Communications Employees
Cricket Communications February 2009 - Present
Verizon Wireless April 2002 - January 2009
Skills
Telecommunications, Wireless, Direct Sales, Account Management, Sales Management, Mobile Devices, Sales Operations, VoIP, Customer Retention, Solution Selling, Sales, Product Management, IP, Customer Satisfaction, CDMA, Management, Customer Experience, Customer Service, Sales Process, Mobile Communications, Team Leadership, Retail, Cellular Communications, Cold Calling, Team Building, Training, Inventory Management, Leadership, Marketing
Education
Sinclair Community College 1999 — 2002
Kforce December 2013 - Present
Hibner Consulting October 2010 - December 2013
Assembly & Test Worldwide, Inc. September 2007 - July 2009
Cricket Communications January 2006 - September 2007
Sidney Landscape May 2005 - April 2006
CBS Personnel February 2001 - June 2002
Skills
Web Development, Programming, Software Development, .NET, Software Design, Ruby on Rails, CCENT, CompTIA A+ Certification, CompTIA Network+..., Security+, MCTS, Visual C#, Java, SharePoint, SharePoint Designer, Office Communications..., Lua
Education
Sinclair Community College
Houston BARC Foundation August 2015 - Present
Comcast Cable September 2013 - Present
Cricket Communications May 2009 - August 2013
Verizon Wireless March 2006 - March 2009
Sprint (Alamosa PCS) August 2000 - March 2006
AT&T (Southwestern Bell Wireless) May 1997 - August 2000
Skills
Business Development, Business Strategy, Leadership, Cross-functional Team..., Solution Selling, Sales Management, B2B, Small Business, Channel, Multi-channel Retail, Multi-unit, Key Account Development, Full P&L, Increased Profitability, Wireless, Team Building, Virtual Teams, Telecommunications, Mobile Applications, Community Outreach, Communication Skills, Sales Compensation, Presentations, Mobile Devices, Sales, Sales Operations, Account Management, Management, Customer Retention, Strategy, Team Leadership, Customer Experience, Contract Negotiation, Retail, Marketing Strategy, Recruiting, Employee Training, Direct Sales, Coaching, Merchandising, Customer Service, Product Management, Mobile Technology, 4G, Pricing, Strategic Partnerships, P&L Management, Sales Process, Product Marketing, P&L
Education
University of Houston-Downtown 2013 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
Sam Houston State University 1988 — 1993
Business Administration, Accounting
PSA Airlines, Inc. April 2015 - Present
1st Touch Marketing 2014 - Present
Thirty-One Gifts June 2010 - Present
GDSA- Greene Direct Sales Association April 2011 - Present
Cricket Communications September 2002 - August 2005
Coca-Cola Enterprises February 2001 - December 2001
Victoria's Secret August 1995 - February 2001
Skills
Sales Management, Event Management, Customer Service, Sales, Team Building, Marketing Strategy, Merchandising, Strategic Planning, Training, Retail, Event Planning, Brand Development, Promotional Sales, Social Media, Networking, Solution Selling, Leadership, Direct Sales
Education
The Ohio State University 1995 — 1998
Hospitality Management
Sinclair Community College 1993 — 1995
Beavercreek High School 1990 — 1993
AT&T April 2011 - Present
Cricket Communications 2008 - 2010
AT&T Wireless January 2000 - March 2006
Primeco PCS July 1996 - January 2000
U. S. Coast Guard July 1986 - July 1994
Skills
CDMA, Switches, Microwave, Ethernet, 4G, UMTS, LTE, Computer Network..., Telecommunications, RF Engineering, CDMA2000, Network Engineering, Troubleshooting, Backhaul, DSL, WiMAX, Network Optimization, Provisioning, Optimization, Disaster Recovery, Wireless Broadband, TDMA, WiFi, Routers, 2G, T1, Fiber Optics, Broadband, EVDO, Wireless, Optical Fiber, GSM, Cellular Communications, Wireless Networking, Mobile Devices, Testing, WCDMA, VoIP, RF, Integration, SS7, IP, MapInfo, Network Design, Core Network, 3G, Vendor Management, RAN, System Deployment, Telecommunications...
Education
San Jacinto College
Buisness, Computer Programming
All Texture Hair Salon March 2010 - Present
Sprint October 2011 - May 2012
Cricket Communications February 2010 - April 2011
Skills
Customer Service, Hair Care, Help Desk Support, Registration, Guest Service Management, Customer Service...
Education
Salem International University 2010 — 2013
Salem International University 2010 — 2013
none obtained, Currently Enrolled
Salem International University 2010 — 2013
Covance November 2012 - Present
Red Ribbon Bakeshop, Inc. April 2001 - November 2012
Cricket Communications October 2006 - March 2011
Cricket Communications October 2004 - May 2006
Skills
Accounting, Account Reconciliation, Financial Analysis, Financial Accounting, Fraud, Microsoft Excel, Sarbanes-Oxley Act
Education
The Art Institute of California-San Diego 2011 — 2015
Bachelor of Science (B.S.), Web Design and Interactive Media
San Diego Miramar College 2001 — 2012
Associate of Arts (AA), Social and Behavioral Science
Ascender Software, LLC October 2013 - Present
Ashford University November 2011 - June 2013
Cricket Communications October 2010 - November 2011
Cricket Communications February 2010 - October 2010
Sony Online Entertainment May 2009 - September 2009
Phi Kappa Psi Fraternity May 2008 - May 2009
Skills
Distance Learning, Higher Education, Editing, Leadership Development, Customer Service, Public Speaking, Adult Education, Leadership, Community Outreach, Research, Business Analysis, Data Analysis, Organization, General Awesomeness, Microsoft Excel, Fundraising, Sales, PowerPoint, Facebook
Education
San Diego State University-California State University 2006 — 2011
Bachelor of Arts (BA), Economics & Philosophy
Acushnet Company January 2014 - July 2014
SKF USA Inc. - SKF Condition Monitoring November 2013 - January 2014
NuVasive February 2013 - April 2013
BAE Systems September 2012 - February 2013
Guild Mortgage Company November 2011 - February 2012
Kontron August 2011 - October 2011
Atlas REO April 2010 - February 2011
San Diego Gas and Electric December 2009 - March 2010
Cricket Communications April 2009 - July 2009
SAIC January 2008 - September 2008
Skills
Accounts Payable, Accounting, Account Reconciliation, General Ledger, Accounts Receivable, Financial Reporting, QuickBooks, Journal Entries, Auditing, Financial Accounting, Financial Statements, Accruals, Bank Reconciliation, GAAP, Internal Controls
Education
San Diego City College 2005 — 2006
PETCO Animal Supplies, Inc. March 2015 - Present
Cricket Communications June 2013 - October 2014
Peachjar June 2014 - July 2014
BMW Group January 2011 - June 2013
Macy's May 2009 - November 2010
Haagen-Dazs March 2007 - September 2010
Skills
Customer Satisfaction, Sales, Marketing, Salesforce.com, Teamwork, Retail, Customer Retention, Microsoft Excel, Data Analysis, Positivity, Communication, Time Management, Email Marketing, Leadership, Management, Customer Service, Account Management, Strategy, Marketing Strategy, Relationship Management
Education
San Diego State University-California State University 2012 — 2014
Bachelor of Science (B.S.), Business Administration, Management
MetroPCS November 2014 - Present
Cricket Communications November 2011 - November 2014
Cricket Communications October 2010 - November 2011
Pocket Communications October 2008 - October 2010
Pocket Communications January 2008 - October 2008
Pocket Communications August 2006 - January 2008
Verizon Wireless March 2005 - May 2006
Sprint November 2003 - March 2005
Sprint December 2002 - November 2003
Sprint January 2002 - December 2002
Skills
Business Development, Customer Retention, Direct Sales, Leadership, Management, Marketing Strategy, Mobile Devices, Sales, Sales Management, Sales Operations, Strategy, B2B, Cellular Communications, Solution Selling, Team Building, Telecommunications, Wireless
Education
San Antonio College
Air Treatment Corporation December 2013 - Present
Cricket Communications May 2008 - November 2013
Kragen Auto Parts February 2004 - April 2008
AutoZone May 2000 - February 2004
Skills
ASE Certified, Spanish-speaking, Microsoft Office, Microsoft Excel, PowerPoint, 10 Key, Mobile Communications, Customer Service, Alternative Energy, Sustainable Energy, Environmental..., Conflict Resolution, International Relations
Education
San Diego State University-California State University 2011 — 2013
Bachelor of Arts (B.A.), International Security and Conflict Resolution; Environment and Security
Bridgepoint Education July 2015 - Present
Cricket Communications October 2001 - June 2015
Vayusphere August 2000 - September 2001
Travelers Insurance July 1999 - July 2000
Stoner Associates, Inc. January 1997 - May 1999
Skills
Data Warehousing, Business Intelligence, Agile Methodologies, Technical Leadership, Team Leadership, Cross-functional Team..., Big Data, Telecommunications, Integration, Data Analytics, Business Process, Big Data Analytics, Requirements Gathering, Vendor Management, Systems Analysis, Data Modeling, Database Design, Oracle, Solution Architecture, Product Management, SOA, ETL, Analytics, Data Warehouse..., Project Planning, IT Strategy, Resource Management, Outsourcing, Data Analysis, Business Requirements, Agile Project Management, Management, Software Project..., SDLC, Data Integration, Requirements Analysis, Enterprise Architecture, Architecture, Data Architecture, Business Objects, Teradata Data Warehouse, Architectures, Leadership
Education
Shippensburg University of Pennsylvania 1995 — 1999
BS, Computer Science
Wells Fargo Home Mortgage April 2014 - Present
Wells Fargo Home Mortgage August 2013 - April 2014
Cricket Communications March 2013 - July 2013
Cricket Communications November 2012 - February 2013
Cricket Communications August 2010 - November 2012
Cricket Communications June 2005 - August 2010
AT&T Mobility 2002 - 2005
Skills
Wireless, Broadband, Telecommunications, Mobile, Vendor Management, EVDO, LTE, CDMA, 4G, Mobile Devices, Cross-functional Team..., Program Management, Cellular Communications, UMTS, Project Management, GSM, Leadership, 3G, Product Management, IP, Microwave, Mobile Communications, Integration, Network Design, WCDMA, Software Development, Mobile Technology, RF, SS7, VoIP, RF Engineering, WiMAX, PMP, Customer Experience, Go-to-market Strategy, Business Process, Management, Enterprise Software, System Deployment, Computer Network..., WiFi, Business Analysis, HSPA, 3GPP, Ethernet, GPRS, RAN, SIP, Wireless Networking
Education
Simpson College
Cricket Communications July 2011 - Present
Cricket Communications October 2006 - June 2011
Cingular June 2002 - September 2006
Cingular 2001 - 2002
Skills
Telecommunications, Wireless, 4G, Mobile, CDMA, Customer Retention, LTE, Solution Selling, Sales Process, Account Management, Indirect Sales Channels, Cellular Communications
Education
San Diego State University-California State University 1998 — 2000
Bachelor's degree, Kinesiology and Exercise Science
Southwestern Community College 1992 — 1996
Cricket Communications January 2012 - Present
Cricket Communications January 2008 - January 2012
Cricket Communications 2008 - 2009
Cricket Communications 2005 - 2008
Advanced Marketing Services 2003 - 2005
Advanced Marketing Services 2003 - 2005
Advanced Marketing Services 2002 - 2005
Accelrys 2000 - 2002
Skills
Forecasting, Cash Flow Reporting, Long Term Business..., Strategic Financial..., Treasury Management, Supply Chain..., Productivity
Education
San Diego State University-California State University 1995 — 1998
BA, Economics, Finance
University of Redlands
MBA
Qualcomm February 2012 - Present
Simple Mobile LLC March 2011 - April 2012
Cricket Communications May 2010 - March 2011
Skills
SQL, Perl, Unix, Java, C++, C, Android, Eclipse, Microsoft SQL Server, XML, Mobile Applications, JavaScript, Shell Scripting, Oracle, Data Warehousing, Agile Methodologies, SSIS, Web Applications, Databases, T-SQL
Education
San Diego State University-California State University 2009 — 2011
Master of Science (MS), Computer Science
Kaiser Permanente February 2013 - Present
Ashford University December 2012 - February 2013
Cricket Communications January 2012 - December 2012
Yum! Brands February 2005 - October 2011
SMIC June 2004 - February 2005
Baylor College of Medicine May 2000 - June 2004
Skills
Oracle DBA, Perl, Database Design, Microstrategy, Toad, Data Warehousing, Erwin, Business Intelligence, Oracle, Performance Tuning, Data Warehouse..., SQL, Microsoft SQL Server, Unix Shell Scripting, Quality Assurance, Data Migration, SDLC, Unix, OLAP, Systems Analysis, IT Management, T-SQL, Databases, Enterprise Architecture, Requirements Gathering, Requirements Analysis, Enterprise Software, Master Data Management, Agile Methodologies, Business Analysis, Tableau, Data Quality, IT Strategy, OBIEE, Oracle Applications, Business Process, Data Analysis
Education
Shenyang Pharmaceutical University
Bachelor of Science (B.S.), Pharmacy
University of Houston-Clear Lake
Master of Science (M.S.), Computer Science
T-Mobile February 2013 - Present
Cricket Communications January 2009 - January 2013
Cricket Communications February 2008 - January 2009
Cricket Communications April 2007 - February 2008
Skills
Telecommunications, Sales, Segmentation, Wireless, Project Management, Team Leadership, Team Building, Cross-functional Team..., P&L Management, Sales Management, Business Strategy, Strategy, Competitive Analysis, Leadership, Management, Marketing, Channel, Budgets, CRM, Coaching, Sales Operations, B2B, Strategic Partnerships, Forecasting, Customer Satisfaction, Solution Selling, Retail, Sales Process, Product Management, Mobile Devices, District Management, Salesforce.com, Direct Sales, Customer Retention, Business Planning, Vendor Management, Product Marketing, Entrepreneurship, Account Management, Product Development
Education
Westminster College 2000 — 2002
Bachelor of Science, Business Marketing
Salt Lake Community College 1998 — 2000
Associates Degree, Business
Ampush March 2015 - Present
Ampush November 2013 - March 2015
BiteSize Networks October 2012 - November 2013
SolarCity July 2011 - October 2012
Motorola February 2011 - July 2011
Cricket Communications June 2010 - December 2010
Skills
Excel, SQL, Financial Analysis, Outlook, Energy Efficiency, Renewable Energy, Competitive Analysis, Energy Audits, Microsoft Excel, Customer Service, Analysis, Data Analysis, Digital Advertising, Optimization, Online Advertising, Marketing, Program Management, CRM, Advertising Operations, Project Planning, Sales, Management, Advertising, Budgets, Finance
Education
San Diego State University-California State University 2008 — 2010
BS, Finance, Sustinability
Sierra College 2006 — 2008
AA, Business Administration
Twitter October 2013 - Present
Sony Computer Entertainment America August 2013 - October 2013
Sony Computer Entertainment America December 2010 - August 2013
Cricket Communications June 2009 - December 2010
FICO September 2009 - December 2009
Yeungjin College February 2008 - February 2009
Human International Academy February 2007 - February 2008
2nd Chair Services January 1999 - January 2007
Skills
Instructional Design, Instructor-led Training, Curriculum Design, Educational Technology, Human Performance, Blended Learning, Adult Learning Theory, Career Development, Performance Consulting, Psychology, Informal Education, E-Learning, Technical Writing, Employee Training, Mobile Learning, Teaching, Storyboarding, Dreamweaver, Needs Analysis, Articulate Studio, Adult Education, Training, Captivate, ADDIE, Technical Training, Learning Management, Learning Management..., Camtasia, Distance Learning, Lectora, Training Delivery, Hands-on Training, Moodle, Performance Improvement, Multimedia, Workshop Facilitation, Content Development, Instructional Technology, Classroom, Talent Management, Organizational Learning, SCORM, Job Aids, Presenter, Curriculum Development
Education
San Diego State University-California State University 2008 — 2010
MA, Educational Technology
San Diego State University
Master of Arts (MA), Instructional Technology Certificate
San Diego State University-California State University 2003 — 2005
BA, Psychology
Oxford Seminars 2005 — 2005
TESOL, English as a Foreign Language
Cricket Communications May 2007 - October 2014
The Anchor Church October 2003 - May 2007
Cricket Communications 2001 - 2003
Skills
Sarbanes-Oxley Act, Account Reconciliation, Accounts Payable, General Ledger, Financial Reporting, Variance Analysis, GAAP, Accounting, Internal Controls, Payroll, Bookkeeping, Process Improvement, Accruals, Journal Entries, PowerPoint
Education
University of Phoenix
Master's Degree, Accounting
San Diego Christian College
Bachelor's degree
T-Mobile January 2015 - Present
Cricket Communications July 2010 - Present
Hilton Suites October 2013 - December 2014
Skills
Leadership, Telecommunications, Sales, Customer Service, Wireless, Sales Management, Mobile Devices, Team Leadership, Account Management, Customer Satisfaction, Customer Retention, Customer Experience, Retail, Training, Sales Process, Troubleshooting, Cellular Communications, Team Building
Education
City Colleges of Chicago-Harry S Truman College 2011 — 2013
Associate of Arts (AA), Associates in Arts
Nicholas Senn Highschool 2002 — 2006
High School Diploma
Roosevelt University
Bachelor's degree, Information Technology
VMware April 2011 - Present
Kyocera Communications Inc. May 2007 - May 2011
Cricket Communications July 2005 - May 2007
ikki Handbags February 2002 - June 2005
Skills
Product Marketing, Sales Presentations, Go-to-market Strategy, Multi-channel Marketing, Cross-functional Team..., Mobile Devices, Strategic Partnerships, Cloud Computing, Marketing Strategy, Account Management, Telecommunications, Wireless, Business Development, Marketing Management, Marketing, Demand Generation, Social Media, Team Leadership, Marketing Communications, Content Marketing, Content Management, Department Budgeting, Integrated Marketing, Digital Marketing, Direct Marketing
Education
San Diego State University-California State University 2002 — 2003
MBA, Marketing
University of California, Davis 1995 — 1999
BA, International Relations
CDW April 2015 - Present
Mobile Mark, Inc. June 2014 - April 2015
Walgreens November 2013 - June 2014
Cricket Communications February 2010 - November 2013
Cricket Communications January 2009 - February 2010
Chicago Urban League 2008 - 2008
Skills
Integrated Marketing, MS Project, Microsoft Office, Event Management, Marketing Management, Social Media Marketing, Direct Marketing, Project Planning, Strategy, Event Planning, Facebook, Marketing Strategy, Leadership, Account Management, Market Planning, Lead Generation, Sales, Budgets, Marketing Communications, Product Marketing, Market Research, Management, Strategic Planning, Non-profits, Project Management, Salesforce.com, Fundraising, Advertising, B2B, Sponsorship, Community Outreach, Public Speaking, Newsletters, Retail, Editing, Team Leadership, Merchandising, Program Management, Marketing Research, Corporate Social..., Customer Retention, Cross-functional Team..., Multicultural Marketing, Email Marketing, Marketing, Social Media
Education
Roosevelt University 2006 — 2010
Master of Science, Integrated Marketing and Communications
Roosevelt University 2001 — 2004
BA, Public Relations
Chicago High School For Agricultural Sciences 1995 — 1999
High School Diploma, Agriculture, General
HGST, a Western Digital company July 2013 - Present
HGST, a Western Digital company December 2010 - June 2013
Hitachi Global Storage Technologies, Inc. July 2010 - October 2010
Cricket Communications July 2009 - June 2010
San Diego State University June 2008 - May 2010
Lodestone Software Services November 2005 - December 2007
Skills
C++, Linux, Java, C, Storage Systems, Storage, SSD, TCL
Education
San Diego State University-California State University 2008 — 2010
Masters, Computer Science
U. V. Patel College of Engineering 2001 — 2005
Bachelors, Computer Science
Premium Retail Services 2013 - Present
Mosaic Sales Solutions October 2011 - Present
Cricket Communications September 2010 - September 2011
Youghiogheny Communications January 2006 - September 2011
Skills
Marketing Strategy, Merchandising, Sales, Telecommunications, Event Management, Sales Operations, Social Media Marketing, Account Management, Team Building, Employee Training
Education
The University of Texas at San Antonio 2013 — 2015
Bachelor’s Degree, Marketing
San Antonio College 2011 — 2013
Associate’s Degree
Lytchgate Inc. March 2014 - Present
Laser Outfitters Labratory January 2014 - Present
Cricket Communications September 2013 - Present
Performance Audio July 2001 - January 2003
Competitive Intelligence Group October 1991 - December 1993
Skills
Electronics, Stagecraft, Competitive Analysis, Sound, Sound Design, Live Sound, Sound Reinforcement, Sound Mixing, Lighting, Lighting Design, Stage Lighting, Business Intelligence, Communication, Digital Imaging, Digital Electronics, Digital Signal..., Corporate Communications, Computer Proficiency, Computer Repair, Programming, QLab, Lighting Control, AV, Audio Engineering, Music, Theatre, Entertainment, Management, Stage, Music Production, Professional Audio
Education
Salt Lake Community College 2000 — 2001
1 year degree, Electrical, Electronic and Communications Engineering Technology/Technician
University of Utah 1988 — 1989
Technical Theatre/Theatre Design and Technology
Westminster College 1987 — 1988
Technical Theatre/Theatre Design and Technology
Highland Highschool 1985 — 1987
Graduated, Technical Theatre
General Atomics Aeronautical Systems July 2014 - Present
Cricket Communications May 2013 - July 2014
SAIC January 2011 - April 2013
SAIC October 2004 - January 2011
Professional Satellite 2002 - 2004
SAIC 1999 - 2002
SAIC 1998 - 1999
SAIC 1996 - 1997
Skills
Financial Reporting, Sarbanes-Oxley Act, Financial Analysis, Revenue Recognition, Account Reconciliation, SAP, Hyperion Enterprise, Accounting, Journal Entries, Microsoft Excel, Cost Accounting, Forecasting, Access, Analysis, Accounts Receivable, Internal Audit, Variance Analysis, Managerial Finance, Accruals, Finance, Auditing, Accounts Payable, Budgets, PMO, Oracle
Education
San Diego State University-California State University 1990 — 1995
BS
Cricket Communications July 2011 - Present
T-Mobile - Wireless Champs December 2010 - August 2011
Skills
Telecommunications, Sales Operations, Sales Management, Sales, Wireless, Account Management
Education
San Joaquin Delta College 1993 — 1995
Child Psychology
CodeMedics Inc. September 2001 - Present
Cricket Communications May 2009 - December 2010
United States Fish and Wildlife Service February 2003 - November 2005
Mentis Broadband Solutions 2000 - 2002
Education
San Diego State University-California State University 1992 — 1995
BA, English Literature
ViaSat Inc. December 2014 - Present
Independent Consultant May 2013 - March 2015
Cricket Wireless September 2008 - May 2013
Cricket Communications February 2005 - September 2008
Cricket Communications July 2002 - February 2005
Skills
Vendor Management, Project Management, Network Deployment, Engineering Management, Wireless, Product Management, Security, Testing, Cellular Communications, Integration, VoIP, Cloud Computing, GSM, SMS, CDMA, IP, Project Planning, Network Engineering, Telecommunications, 4G, LTE, System Deployment, Cross-functional Team..., Program Management, SS7, Network Design, Microwave, Computer Network..., WiMAX, Ethernet, UMTS, Data Center, Mobile Devices, Routing, Core Network, Leadership, WiFi, Troubleshooting, Broadband, 3G, Firewalls, Network Optimization, RF, Network Architecture, Product Development, Management, PMP, Networking, Wireless Networking, RF Engineering
Education
San Diego State University-California State University 1999 — 2001
MBA
University of Arizona 1988 — 1993
BS, Aerospace Engineering
Cricket Communications May 2010 - Present
Education
San Diego State University-California State University 2009 — 2012
Assurant Solutions November 2014 - Present
Comcast Cable June 2013 - July 2014
The Duck Company May 2012 - April 2013
Cricket Communications January 2009 - May 2012
Cricket Communications May 2005 - January 2009
Sprint January 2004 - May 2005
Sprint May 1998 - December 2003
Sprint December 1996 - May 1998
PaperWise Corporation July 1994 - December 1996
McCaw Communications CellularOne June 1992 - July 1994
Skills
New Business Development, Sales Process, Account Management, Channel Management, Cross-functional Team..., Strategic Partnerships, Sales Management, Sales Operations, Product Management, Solution Selling, Direct Sales, Strategy, Business Development, Leadership, Retail, P&L Management, Selling, Customer Retention, Mobile Devices, Management, Program Management, Team Leadership, Channel, Team Building, Business Strategy, Budgets, Vendor Management, Channel Partners, Salesforce.com, Contract Negotiation, Team Management, Profit Maximization, Sales, Operations Management, Wireless, Telecommunications, Customer Satisfaction, Leadership Development, Training, Direct Marketing, Quality Management, Culture Change, B2B, Call Centers, Business Planning, Budgeting, Profit Improvement, Contract Negotiations, Consultative Selling, Sales Support
Education
University of Utah 1984 — 1991
Bachelor's Degree, Economics
Salt Lake Community College 1987 — 1989
AS, Business Administration
... March 2014 - Present
Cricket Communications July 2012 - March 2014
Cricket Communications August 2011 - July 2012
United Stationers 2010 - 2011
Sprint 2005 - 2009
Nextel 2005 - 2005
Nextel 2003 - 2005
Nextel 2001 - 2003
Nextel 1999 - 2001
Nextel 1999 - 1999
Skills
Internal Audit, Management, Inventory Management, Data Analysis, Customer Service, Negotiation, Microsoft Office, Business Process Mapping, POS, Supervisory Experience, Forecasting, Process Improvement, Team Leadership, Financial Analysis, Telecommunications, Budgets, Team Building, Analysis, Wireless, Auditing, Sales Operations, Strategy, Training, Leadership, Program Management, Customer Satisfaction, Operations Management, Business Development
Education
Roosevelt University 1998 — 2002
BSBA, Management & Finance
Amboy High School 1987 — 1991
Comcast Cable May 2012 - Present
Cricket Communications January 2009 - March 2012
T-Mobile January 2008 - January 2009
Best Buy Mobile July 2007 - January 2008
Tweeter January 2001 - July 2007
Skills
Direct Sales, Consultative Selling, Wireless, Sales Management, P&L Management, Account Management, Merchandising, Hiring, Retail, Telecommunications, Customer Satisfaction, Solution Selling, Customer Service, P&L, Inventory Management, Sales Support, Sales Operations, Leadership, Selling, Management, Sales
Education
University of Phoenix 2013 — 2015
Bachelor's degree, Business Administration and Management, General
Gloucester County College 2001 — 2004
Marketing & Management, Business
Norwegian Cruise Line January 2014 - Present
Park West Gallery September 2011 - December 2012
Cricket Communications August 2010 - September 2011
Portrait Innovations July 2007 - June 2008
Skills
Training, Sales, Merchandising, Management, Art, Advertising, Event Planning, Team Building, Public Speaking, Customer Service, Social Media Marketing, Inventory Management, Marketing, Social Media, Time Management, Leadership
Education
Shippensburg University of Pennsylvania 2003 — 2007
Bachelor of Fine Arts (B.F.A.), Graphic Design
Cheltenham High School 1999 — 2003
Cricket Communications June 2011 - Present
Sprint Nextel February 2006 - April 2010
Skills
Telecommunications, Sales Management, Customer Service, Inventory Management, Wireless, Direct Sales, Customer Experience, Customer Satisfaction, Sales, Product Management, New Business Development, Team Leadership, Mobile Devices, Team Building, Business Planning
Education
University of Utah 2011 — 2014
Bachelor of Business Administration (BBA), Business
Salt Lake Community College 2006 — 2010
AA Science in Business, 3.5
eClerx October 2012 - Present
Solar Turbines May 2012 - October 2012
WAVE Technology Solutions Group April 2011 - May 2012
Cricket Communications June 2010 - December 2010
NEC Corporation of America December 2006 - March 2010
Activant Solutions March 2003 - November 2006
Ceimis Enterprises, Inc. January 1998 - March 2003
Balboa Travel Management October 1991 - January 1998
Skills
Project Management, Software Development, Business Analysis, SharePoint, SDLC, Software Documentation, MS Project, PMP, Software Project..., Vendor Management, Integration, Databases, Requirements Gathering, Project Planning, Requirements Analysis, Business Process Design, Microsoft SQL Server, ERP, Change Management, PMO, Program Management, Quality Assurance, Oracle, Business Process, Management, Product Management, CRM, Leadership, Pre-sales, Testing, Analysis, Security
Education
San Diego State University-California State University 1990 — 1996
Bachelor of Science, CJA
Cricket Communications 2009 - 2011
Cricket Communications October 2006 - May 2009
Skills
Bilingual, Ability to meet and..., highly motivated and..., excellent communication..., strong knowledge of...
Education
San Jacinto College 2008 — 2011
Associate Degree, Business Administration
University of Houston- Clear Lake
CDK Global July 2015 - Present
WilsonHR (CDK Global) March 2015 - July 2015
Learning Solution Professional January 2015 - March 2015
Cricket Wireless (AT&T Mobility) formerly Cricket Communications August 2012 - December 2014
The Orchard EFC March 2005 - July 2013
Cricket Communications March 2011 - August 2012
Drake Resource Group / Ascendis Learning Connection January 2010 - March 2011
American Academy of Pediatrics January 2010 - March 2011
Right Source Solutions, Inc November 2010 - December 2010
Training Partners Plus, Inc. June 2009 - December 2010
Skills
Workshop Facilitation, Training, Instructional Design, E-Learning, Needs Analysis, Instructor-led Training, LMS LearnCenter..., Microsoft Office, Articulate Suite, Captivate, Staff Development, Employee Training, Organizational..., Leadership, Adult Education, Learning Management..., ADDIE, Management, Project Management
Education
Roosevelt University 2000 — 2005
BA, MA, Training and Development, emphasis HPT and Technology
Extron Electronics June 2012 - Present
Simple Mobile LLC July 2011 - June 2012
Cricket Communications July 2010 - July 2011
Client Solution Architects LLC June 2009 - December 2009
OHM Softwares Pvt. Ltd January 2007 - June 2007
Education
San Diego State University-California State University 2008 — 2011
Masters of Science, Computer Science
Charotar Institute of Technology 2003 — 2007
Bachelors of Engineering, Information Technology
Cricket Communications June 2007 - Present
LAWGISTIX, LLC / Forecast Financial Corporation 2004 - 2007
WorldxChange Communications, Inc. 1999 - 2002
3E Company 1997 - 1999
United States Marshals Service 1996 - 1997
Education
Los Angeles Mission College 2005 — 2006
San Diego State University-California State University 1990 — 1994
B.A.
moanalua H.S. 1986 — 1990
Blue Wireless September 2013 - Present
Cricket Communications April 2009 - September 2013
Sprint February 2005 - April 2009
Solution in Wireless Consulting LLC January 2001 - January 2005
Siemens ICM - Wireless January 2000 - January 2001
NeoPoint Inc January 1998 - January 2000
Cuyamaca College 1991 - 1992
Skills
C#, Perl Script, Unix Shell Scripting, ASP.NET, 3G, CDMA, LTE, Vendor Management, EVDO, RF Engineering, RF, 4G, Open Source Software, Cellular Communications, Computer Network..., Wireless, ATM networks, CDMA2000, MapInfo, Mobile Devices, GPRS, Drive Test, RAN, Network Optimization, Network Design, WiFi, Wireless Networking, Antennas, Optimization, Troubleshooting, Core Network, Microwave, Testing, Network Performance, System Deployment, Data Analysis, Cisco Technologies, Mobile Communications, IP, Networking, Telecommunications, Management, VoIP
Education
National University 2007 — 2008
Master Degree, Database Administrative
San Diego State University-California State University 1995 — 1999
Bachelor Degree, Electrical Engineering; in Digital Communication and Power Engineering
Cuyamaca College 1991 — 1995
Associated Degree, Computer Science
Qualcomm June 2011 - Present
Qualcomm February 2008 - May 2011
Kyocera Wireless India October 2005 - February 2008
Teleca Russia 2006 - 2008
Kyocera Wireless 2005 - 2008
Kyocera-Wireless India Pvt. Ltd. 2005 - 2008
Cricket Communications March 2003 - September 2005
Verizon Online April 2000 - December 2004
Verizon 2000 - 2004
Skills
Usability, Web Development, Human Factors, Mobile Devices, Wireless, Telecommunications, Mobile Applications, Product Management, Mobile Technology, Testing, Integration, Agile Methodologies, Cross-functional Team..., Requirements Analysis, Program Management
Education
California American University 1989 — 1990
MS, Management
San Diego State University-California State University 1982 — 1984
BA, Anthropology
UnitedHealth Group March 2014 - Present
Cricket Communications August 2011 - March 2014
Girl Scouts San Diego-Imperial Council September 2005 - January 2012
Vodafone December 2000 - December 2002
Vodafone January 1998 - July 2000
AirTouch International January 1994 - December 1997
Skills
Process Improvement, Strategic Planning, Program Management, Business Development, Start-ups, Financial Analysis, Leadership, Project Planning, Telecommunications, Mergers, Team Building, Business Strategy, Budgets, Department Budgeting, Oracle Applications, Great Plains Software, Client Billing, Financial Variance..., Fixed Asset Management, Fixed Asset Depreciation, Analytic Thinking, Organization, Communication Skills, Accounts Receivable, Account Reconciliation, Project Accounting
Education
San Diego State University-California State University 1990 — 1994
BA, International Business
Verint-Systems December 2011 - Present
Intuit Turbo Tax Online November 2010 - December 2011
Patient Safe Solutions November 2009 - November 2010
Cricket Communications July 2008 - November 2009
Hands-On Mobile May 2007 - July 2008
Cubic Defense Applications, Inc. March 2004 - May 2007
Skills
Agile Methodologies, Web Services, Tomcat, Java Enterprise Edition, MySQL, Java, Software Development, CSS, Microsoft SQL Server, Automation, System Testing, JUnit, NetBeans, Subversion, Android, Hibernate, Spring, XML, Maven, JDBC, Linux, SQL, CVS, Apache, .NET, JBoss Application Server, JavaScript, Integration, J2EE, JBoss, Servlets, Ant, EJB, J2SE, Swing, Regression Testing, Agile, C#, JSP, Object Oriented Design, SSRS, WiX, Gradle, TestNG
Education
San Diego State University-California State University 2000 — 2005
Bachelor of Science (BS), Computer Science
UCSD 2004 — 2004
TradeGlobal 2014 - Present
Ohio Department of Agriculture May 2014 - August 2014
CarMax August 2011 - 2014
Cricket Communications April 2006 - May 2008
Family Dental Care Associates 2004 - 2006
Staples 2001 - 2004
Pier 1 Imports 1999 - 2001
MetLife 1996 - 1999
Skills
Customer Satisfaction, Customer Retention, Sales, Profit, Retail, Sales Process, Training, Marketing, Team Leadership, Inventory Management, Team Building, Inventory Control, Leadership, Loss Prevention, Management, Sales Management, Customer Service, Sales Operations
Education
Sinclair Community College
Associate’s Degree, European History
Time Warner Cable August 2015 - Present
Sony Computer Entertainment America May 2010 - April 2015
Cricket Communications March 2008 - May 2010
Lender Support Systems, Inc January 2005 - August 2007
Tapanykey Learning Services July 1999 - December 2004
Advanta Corporation January 1991 - July 1999
MediaShare Corporation December 1988 - December 1990
Southern California Training Council May 1988 - December 1988
Pepsi Cola Bottling Co of San Diego 1984 - April 1988
Skills
Succession Planning, Training Delivery, Onboarding, Coaching, Vendor Management, Learning Management..., Hands-on Training, Captivate, Articulate Suite, Instructor-led Training, Instructional Design, Curriculum Design, Curriculum Development, Curriculum Mapping, Web Based Training, Delivering Technical..., Technical Product..., Managing Technical..., Project Management, Employee Training, Program Management, Technical Training, E-Learning, ADDIE, Staff Development, Analysis, Visio, Workshop Facilitation, Technical Writing, Lectora, Management, Leadership, SharePoint, SnagIt, Performance Improvement, Multimedia, Technical Documentation, Camtasia, Performance Consulting, Distance Learning, Presenter, Recruiting, Training Needs Analysis, Security, Software Documentation, Adult Education, Consulting, Content Development, Moodle, Strategy
Education
UCSD Rady School of Management 2013 — 2013
Elevate Management Program Completion, Center for Executive Development
San Diego State University-California State University 1981 — 1987
Spanish Linguistics
NBCUniversal, Inc. August 2013 - Present
Cricket Communications July 2011 - August 2013
McGladrey September 2008 - July 2011
Skills
Auditing, Internal Controls, Account Reconciliation, Account Analysis, Revenue Recognition, Sarbanes-Oxley Act, Financial Analysis, Financial Statements, External Audit, Fixed Assets, Sarbanes-Oxley, Variance Analysis, Journal Entries, Assurance
Education
San Diego State University-California State University 2004 — 2008
Bachelor's Degree, Accountancy
HD Supply Facilities Maintenance October 2014 - Present
PETCO Animal Supplies, Inc. April 2014 - October 2014
Life Technologies March 2013 - February 2014
Cricket Communications January 2012 - December 2012
Harte-Hanks Direct Marketing March 2009 - January 2012
Otay Ranch High School September 2008 - April 2009
Specialist Print & Direct Mail November 2006 - December 2008
Pacific Gas Turbine Center March 2006 - November 2006
Skills
Project Management, Digital Marketing, Database Administration, Negotiation, Microsoft Office, Pivotal CRM, Goldmine CRM, Salesforce.com, Sales Management, Retail Management, Online Advertising, Mobile Marketing, Online Marketing, Marketing Strategy, Telecommunication..., Marketing Communications, Merchandising, Event Management, Corporate Events, Oracle Reports, Channel Marketing, Direct Mail, SEO, Social Media Marketing, Corporate Branding, Radio Advertising, Goldmine, Direct Marketing, Email Marketing, Telecommunications, Multi-channel Marketing, Retail Marketing, Local Marketing, Product Marketing, Marketing, Management, Lead Generation, CRM, Public Relations, Trade Shows, Leadership, Brand Management, Sales, Social Media
Education
San Diego State University-California State University 2013 — 2015
Digital Marketing Campaign Certificate, Marketing/Marketing Management, General
San Diego Mesa College
Associate’s Degree, Business Administration and Management, General
San Diego State University-California State University
Business Management with an Emphasis in Marketing
Tech Vulcan, Inc. February 2015 - September 2015
The Pacific Gypsy May 2013 - April 2015
Qualcomm, Inc. May 2012 - May 2013
SD City College - IMCP Interactive Media Certificate Program January 2011 - January 2012
DefenseWeb Technologies, Inc. June 2010 - August 2010
Hewlett-Packard March 2008 - March 2010
CloudCrowd 2010 - 2010
FMHC / SPRINT / NEXTEL December 2007 - March 2008
Home Depot Supply Corporate Office November 2006 - January 2007
Cricket Communications September 2006 - September 2006
Skills
Product Management, Project Management, Logistics, Wireless, Cross-functional Team..., Product Marketing, Program Management, Management, Project Planning, Mobile Devices, Software Documentation, Team Leadership, Agile Methodologies, Change Management, Budgets, Testing, Training, Marketing, Networking, Business Strategy, Telecommunications, Forecasting, Sales, Integration, CRM, Human Resources, Product Development, Start-ups, Strategy, Vendor Management, Recruiting, Business Development, Team Management, Strategic Partnerships
Education
San Diego City College 2015 — 2015
Multimedia, Web Design & Animation, Summer Program
San Diego City College 2011 — 2012
5 Certificates of Completion, Interactive Media Certificate Program
Qualcomm Business Classes 1991 — 2006
Business
Cricket Wireless May 2014 - Present
Cricket Wireless June 2012 - May 2014
Cricket Communications March 2009 - May 2012
Continuous Computing January 2009 - February 2009
Websense Inc. January 2007 - December 2008
Ericsson Wireless Communications January 2000 - June 2006
Ericsson Radio Systems AB, Stockholm, Sweden 1998 - 2000
Ericsson Communications, Toronto, Canada 1996 - 1998
Ericsson Eurolab, Aachen, Germany 1991 - 1996
Philips Research Laboratories, Aachen, Germany 1990 - 1991
Skills
CDMA, GSM, Mobile Internet, Product Marketing, UMTS, OSS, SW Design, Product Management, LTE, Data Warehousing, IT Architecture, Agile/Scrum, Wireless Networking, Network Management, Open Source Software, Software Design, Architecture, Big Data, Wireless, 4G, Network Administration, Mobile Devices, Integration, Telecommunications, Product Lifecycle..., Agile Methodologies, Analysis, Ericsson OSS, CRM, Business Development, Mobile Communications, 3G, Cellular Communications, Strategy, Go-to-market Strategy, Architectures, System Deployment, SaaS, Managed Services, Software Development, GPRS, System Architecture, Management, Vendor Management, Networking, Enterprise Software, IP, Leadership
Education
RWTH Aachen University 1982 — 1991
Master’s Degree
Denali Sourcing Sevices September 2014 - Present
The Yearout Companies February 2013 - September 2014
Cricket Communications January 2012 - February 2013
Cricket Communications April 2011 - January 2012
Cricket Communications January 2009 - April 2011
Cricket Communications September 2005 - January 2009
Cricket Communications March 2002 - September 2005
Cricket Communications September 2000 - March 2002
Plains Electric G&T January 1997 - January 2000
Skills
Telecommunications, Goal-driven leader, Purchase Management, ERP Oracle, Purchase Orders, Purchasing, Purchase Requisitions, Process Management, Process Improvement, Vendor Management, Cost Reduction..., Cost Management, Business Process, Account Reconciliation, Cross-functional Team..., Supply Chain, Supply Chain Management, ERP, Outsourcing, Contract Negotiation, E-procurement, Vendor Relationships, Project Planning, Negotiation, Supply Chain Operations, Supply Chain..., Sourcing, Training, Materials Management, Spend Analysis, Strategic Sourcing, Inventory Management, Operations Management, Change Management, Strategic Partnerships, Budgets, Management, Leadership, Analysis, Oracle E-Business Suite, Business Process..., Supply Management, Oracle Applications, SAP, Wireless, Program Management, Logistics, Contract Management, Forecasting, Vendor Managed Inventory
Education
Capella University
MBA, Global Operations and Supply Chain Management
The College of Santa Fe
Bachelors of Business Adminstration, Accounting
The University of New Mexico 1997 — 1999
Associate's degree, Legal Assistant/Paralegal
#AKA Branded March 2015 - Present
"Tipsy" Turvy Treats™ November 2014 - Present
The BankCard Group March 2015 - June 2015
North American Power March 2013 - January 2015
Cricket Communications February 2009 - March 2014
CVS Caremark Corporation 2002 - 2008
Masquerade LLC September 2000 - December 2003
Walgreens 1996 - 2002
Skills
Retail, Customer Service, Public Speaking, Team Building, Store Management, Customer Satisfaction, Merchandising, Sales Operations, Direct Sales, Sales Management, Retail Sales, Hiring, Customer Experience, P&L Management, Customer Retention, Small Business, Sales, Management
Education
Rutgers, The State University of New Jersey-New Brunswick 1996 — 2000
BS, Business Administration and Management, General
Edison High School 1991 — 1995
Diploma, Business Administration, Management and Operations
Tulsa Community College January 2015 - Present
Tulsa Community College November 2012 - January 2015
Cricket Communications May 2012 - January 2013
Cricket Communications May 2010 - May 2012
Rogers State University December 2009 - May 2011
Rogers State University August 2009 - December 2009
Vector Marketing May 2009 - August 2009
Planned Parenthood Federation of America May 2008 - January 2009
Cato Corporation August 2006 - September 2008
Skills
Social Networking, Event Planning, Customer Service, Sales, Public Speaking, Marketing, Social Media, Press Releases, Time Management, Microsoft Excel, Budgets, Research, PowerPoint, Microsoft Word, Public Relations, Leadership, Social Media Marketing, Advertising, Digital Photography, Organizational..., Goal Oriented, Marketing Communications, Event Management, Community Outreach, Data Entry, Creative Writing, Fundraising, Organization, Microsoft Publisher, 50 wpm typing, Exceed Sales Goals, Picasa, Windows 7, Presentations, Assessment, Student Services, Student Affairs
Education
Northeastern State University 2014 — 2016
Master of Science (M.S.), Higher Education Leadership
Rogers State University 2007 — 2012
Bachelors, Corporate Communications
Sapulpa High School 2003 — 2007
EQmentor November 2013 - Present
Top Level Hawaii June 2011 - October 2013
Cricket Communications April 2006 - June 2011
Cricket Communications April 2006 - April 2009
Sara Lee Foods September 2005 - April 2006
Sprint Nextel May 2003 - September 2005
Sprint Nextel July 1999 - April 2003
Sprint Nextel March 1995 - July 1999
Skills
Retail Management, Lighting Design, Business Strategy, New Business Development, Social Media, Business Analysis, Retail Design, PowerPoint, Excel, Word, Twitter, Quality Assurance, CRM software, B2B eCommerce, ERP/CRM, Wireless Solutions, Wireless, Operations Management, Sales Operations, Multi-channel Retail, Salesforce.com, Sales Management, CRM, Microsoft Excel, Strategic Planning, B2B, Management, Cross-functional Team..., Project Management, Telecommunications, Product Management, Forecasting, Income Statement, Contract Negotiation, Customer Service, Team Building, Microsoft Word, Retail, Direct Sales, Leadership, Customer Retention, Product Development, Budgets, Marketing, Analysis, Project Planning, Pricing, Employee Training, Human Resources, Customer Satisfaction
Education
The Johns Hopkins University 1996 — 1998
Master of Business Administration (M.B.A.), Executive Business Program
Tuskegee University 1986 — 1991
BA, Political Science/Business Management
Savannah State University 1990 — 1990
ARCpoint Labs of Spokane April 2014 - Present
Regional Sales, Business Development U.S. Leadership 2013 - February 2014
Cricket Communications August 2011 - May 2013
Bank of America October 2005 - April 2011
Sprint March 1999 - October 2005
BEI International 1997 - 1999
LG Electronics April 1991 - December 1996
NEC Technologies 1988 - 1991
Zenith Distributing 1985 - 1988
Skills
Sales Operations, Sales Management, Direct Sales, Sales, Team Building, Leadership, Telecommunications, Selling, Customer Retention, Cross-functional Team..., Management, Wireless, Strategic Planning, Training, Account Management, Solution Selling, Customer Satisfaction, Executive Management, P&L Management, Customer Service, Start-ups, Strategic Partnerships, Recruiting, Business Development, Retail, Customer Experience, Talent Management, Program Management, New Business Development, Salesforce.com, Operations Management, Consultative Sales..., Performance Management, Mentoring, Sales Mentoring, Brand Development, Consumer Electronics, Consumer Products, Consumer Goods, Team Leadership, Product Marketing, Enterprise Software
Education
San Diego State University-California State University 1981 — 1983
Psychology, Marriage and Family Therapy/Counseling
High School
south high
south high
AT&T August 2015 - Present
Nokia Networks January 2015 - August 2015
CricKet Communications October 2008 - January 2015
InfoCrossing, a WIPRO company January 2008 - September 2008
BearingPoint October 2005 - January 2008
JP Morgan Chase April 2002 - October 2005
Differential, Inc. / ValiCert, Inc. October 1998 - April 2002
Canon Information Systems October 1995 - October 1998
Skills
Unix, Telecommunications, Wireless, Security, TCP/IP, DNS, Servers, Integration, System Architecture, Linux, Networking, Mobile Devices, Unix Shell Scripting, Shell Scripting, Network Engineering, Perl, System Deployment, LTE, Architecture, Wireless Networking, IP, Network Design, Software Development, Infrastructure, Network Security, IT Service Management, High Availability, Firewalls, Virtualization, Architectures, Diameter
Education
San Jose State University 1989 — 1998
Bachelor of Science, Computer Science
San Jose State University
BS Computer Science
Cloverleaf Fire Dept. January 2015 - Present
Galena Park Fire Department October 2014 - Present
Smith & Burgess October 2012 - May 2013
Quorum Business Solutions September 2010 - September 2012
Cricket Communications September 2009 - September 2010
Perficient October 2008 - September 2010
Tufts Health Plan July 2009 - September 2009
Oncor Electric Delivery February 2009 - June 2009
Perficient August 2008 - December 2008
Skills
CPR Certified, Structural Firefighting, Hazmat Operations, PHTLS Certified
Education
San Jacinto College 2014 — 2015
Emergency Medical Technology/Technician (EMT Paramedic)
University of Houston-Downtown 2003 — 2008
Bachelor of Science (BS), Computer Science
Ericsson April 2013 - Present
Cricket Communications 2008 - April 2013
Education
RSM Erasmus University 2011 — 2013
Master of Business Administration (MBA), International Business
Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM
Ingeniero en Sistemas Electronicos, Computer Engineering
Veyette Insights, LLC July 2014 - Present
The Digital Nexus July 2014 - January 2015
Cricket Communications July 2012 - July 2014
StarTek April 2011 - July 2012
HCL Technologies August 2010 - April 2011
T-Mobile USA August 2007 - August 2010
EchoStar Satellite, LLC September 2005 - August 2007
Veyette & Associates, Inc. April 2003 - September 2005
RealtorPrestige Real Estate Group, LLC April 2003 - September 2005
AT&T Broadband April 1998 - December 2002
Skills
Vendor Management, Telecommunications, Integration, Budgets, SDLC, Program Management, CRM, ITIL, Business Intelligence, Solution Architecture, Quality Assurance, IT Management, Business Analysis, Enterprise Software, Process Improvement, Leadership, IT Strategy, Cloud Computing, Servers, Cross-functional Team..., Data Center, Team Building, Networking, Data Warehousing, VoIP, Mergers & Acquisitions, Management, Sales, Disaster Recovery, Software Project..., Strategic Planning, Business Strategy, Governance, Information Technology, Business Process..., IT Operations, Requirements Analysis, Wireless, Software Development, Security, Change Management, PMO, Team Leadership, Agile Methodologies, Project Management, Project Portfolio..., SaaS, Infrastructure, Outsourcing, Enterprise Architecture
Education
Seton Hall University 1979 — 1981
BA
Valley Forge Military Academy & College 1977 — 1979
AA
Cricket Communications December 2010 - February 2011
Sprint Nextel December 2007 - June 2010
Sprint Nextel October 2006 - November 2007
Sprint Nextel June 2005 - September 2006
Sprint Nextel August 2004 - May 2005
Verizon October 2003 - July 2004
Education
Saint Xavier University 2010 — 2014
BA, Business Management/ Marketing
Asurion June 2012 - Present
Asurion October 2010 - June 2012
Asurion July 2009 - October 2010
T-Mobile, USA September 2008 - July 2009
Cricket Communications October 2007 - September 2008
Sprint 2003 - 2007
Skills
Sales Operations, B2B, Direct Sales, Wireless, Customer Satisfaction, Telecommunications, Solution Selling, Account Management, Customer Service, Sales, Management, Competitive Analysis, Leadership, Managed Services, Quotas, Building Relationships, Training, Salesforce.com, CRM, Vendor Management, Customer Retention, Coaching, Sales Process, Cold Calling, Call Centers, Product Marketing, Cross-functional Team..., Product Launch, Unified Communications, International Relations, Customer Experience, Merchandising, Retail, Program Management, Business Strategy, Mobile Devices, Strategic Partnerships, Sales Management, Sales Presentations, Channel Partners, Product Management, P&L Management, International Business, Competitive Intelligence, BPO, Channel Sales, International Sales
Education
Rose State College 1990 — 1994
Business
Texas Tech University
Bumble Bee Foods April 2013 - Present
PMI January 2012 - April 2013
ScrollMotion December 2011 - April 2013
Cricket Communications June 2009 - May 2011
VeriSign June 2007 - April 2009
TELUS Mobility January 2005 - June 2007
TELUS Mobility September 2001 - January 2005
Skills
Program Management, Team Building, Process Improvement, Integration, Client Relationship..., CRM, PMP, Telecommunications, SDLC, Project Management, Change Management, Management, Project Planning, Account Management, Vendor Management, PMO, Leadership, Analysis, Performance Management, Budgets, Cross-functional Team..., Team Leadership, Software Project..., Team Management, Requirements Analysis, Business Process..., Product Management, Business Intelligence, Business Process, Project Portfolio..., Project Delivery, Quality Assurance, Entrepreneurship, Strategy, Agile Methodologies, IT Strategy, ERP, Mobile Devices, Software Development, SQL, Data Warehousing, IT Management, Management Consulting, Cloud Computing, Scrum, Agile Project Management, Resource Management, Solution Architecture, Governance, Enterprise Architecture
Education
Seneca College of Applied Arts and Technology 1999 — 2001
AMN Healthcare May 2015 - Present
Encore Capital Group October 2012 - July 2014
Cricket Communications November 2010 - October 2012
Wells Fargo September 2006 - November 2010
Wachovia Corporation September 2006 - December 2009
Robert Half International February 1997 - September 2006
Skills
Recruiting, Talent Acquisition, Onboarding, Sourcing, Applicant Tracking..., Succession Planning, Benefits Negotiation, Temporary Placement, Internet Recruiting, Screening, Technical Recruiting, Career Development, College Recruiting, Talent Management, Management, Coaching, Human Resources, Hiring, Executive Search, Employee Relations, Leadership, Contract Recruitment, Workforce Planning, Behavioral Interviewing, Taleo, Staffing Services, New Hire Orientations, Performance Management, Employer Branding, Employee Benefits, Employee Engagement, Screening Resumes, HRIS, Interviews, Deferred Compensation
Education
San Diego State University-California State University 1989 — 1994
BA, Liberal Studies
Grossmont High School 1985 — 1989
OLG
Coleman University July 2013 - Present
Kaplan February 2012 - August 2013
Sprint Nextel January 2011 - February 2012
Cricket Communications January 2008 - December 2008
LIDS Sports Group January 2008 - December 2008
Skills
Management, Staff Development, Public Speaking, Interviews, Sales, Admissions, Higher Education, Leadership, Adult Education, Customer Retention, Marketing, PowerPoint, Recruiting, Training
Education
University of Phoenix 2009 — 2011
Business Marketing
San Diego State University-California State University 2005 — 2006
Bachelor of Business Administration (BBA), Marketing
BofI Federal Bank September 2014 - Present
Cricket Communications September 2010 - September 2014
QinetiQ North America April 2010 - September 2010
QinetiQ North America March 2006 - March 2010
Netsmart Technologies March 2003 - October 2004
Booz Allen Hamilton August 2002 - August 2003
Skills
SharePoint Designer, SharePoint, Microsoft Office..., Visio, Business Intelligence, Requirements Analysis, IIS, Microsoft SQL Server, Enterprise Architecture, .NET, MS Project, Microsoft Technologies, Windows Server, ASP.NET, SDLC, Active Directory, XML, SharePoint Server, Database Administration, IT Management, Web Development, Scrum, Information Management, Knowledge Management, Document Management, Windows 7, Software Documentation, Business Process..., Program Management, SQL, jQuery, InfoPath, Enterprise Content..., Software Development, Technical Writing, Solution Architecture, Process Improvement, Integration
Education
San Diego State University-California State University 2009 — 2010
Bachelor of Science, Psychology
San Diego State University-California State University 1997 — 2002
Psychology
Capital Resource March 2003 - Present
Cricket Communications September 2000 - October 2002
Aerial Communications (T-Mobile) December 1996 - September 1999
Houston Cellular (AT&T) January 1991 - December 1996
Macy's June 1989 - January 1991
Education
Sam Houston State University 1985 — 1989
BBA
Pitbull Audio February 2013 - Present
Macy's October 2012 - April 2013
My Social Marketing Network - Social Media Consulting October 2012 - January 2013
Cricket Communications August 2011 - December 2011
Volt Information Sciences July 2009 - December 2010
Skills
Social Media, Marketing Communications, Advertising, Marketing, Retail Sales, Retail, Inventory, Communication, Report Writing, Music, Drum Set, Music Production, Community Service, Fundraising, Event Management, Team Leadership, Research, Teamwork, Marketing Strategy, Time Management, Social Media Marketing
Education
San Diego State University-California State University 2007 — 2012
Bachelor of Arts (B.A.), Marketing
Cricket Communications (Contract) March 2007 - December 2007
Cricket Communications November 2006 - March 2007
Accredited Home Lenders April 2002 - May 2006
TD Waterhouse 1997 - 2002
Skills
Leadership, Management, Integration, Project Management, Quality Assurance, Networking, Program Management, SDLC, Security, Process Improvement, VMware, Risk Management, Time Management, Visio, Vendor Management, Security Clearance, Mentoring, Active Directory, Virtualization, Human Resources, Servers, Customer Service, Requirements Analysis, SQL, Data Center, Troubleshooting, Team Management, SharePoint, System Deployment, System Administration, ITIL
Education
San Diego State University-California State University 1995 — 1997
B.S.
Cricket Communications April 2012 - Present
Life Technologies November 2009 - March 2012
Hewlett Packard May 2007 - November 2009
Goodrich December 2004 - May 2007
Hewlett-Packard June 2001 - December 2004
Skills
Talent Management, Workforce Planning, Performance Management, Employee Relations, Talent Acquisition, Strategy, Human Resources, Personnel Management, Change Management, Employee Engagement, Team Building, Deferred Compensation, Leadership, Employee Benefits, Leadership Development, Program Management, Organizational Design, Executive Coaching, Management, HR Policies
Education
San Diego Continuing Education
University of Minnesota - Carlson School of Management
Master of Arts (M.A.), Human Resources & Industrial Relations
University of Utah
Bachelor of Science (B.S.), Psychology
California Bank and Trust 2015 - Present
Encore Capital Group 2013 - 2015
Life Technologies 2010 - 2013
Cricket Communications 2007 - 2010
Callaway Golf Company 2006 - 2007
QUALCOMM 1997 - 2005
Education
SHRM
PHR - Professional HR Management Certificate (certified in 2008; recertification in process)
World at Work
Certified Compensation Professional
San Diego State University-California State University
Bachelor's Degree
Cricket Communications June 2010 - Present
Hara CPA Professional Services, Inc. October 2007 - June 2009
GLT / AKT LLP May 2006 - August 2006
Skills
Forecasting, Account Reconciliation, Auditing, Financial Reporting, Accounting, Sarbanes-Oxley Act, General Ledger, Accounts Payable, Variance Analysis, Tax Accounting, Microsoft Excel, Microsoft Office, QuickBooks
Education
San Diego State University-California State University 2003 — 2007
BS, Accounting
Torrey Pines High School 1999 — 2003
Ryan January 2015 - Present
Cricket Communications 2012 - November 2014
Cricket Communications 2009 - 2011
Leap Wireless/Cricketcommunications,Inc. 2007 - 2009
Skills
Tax, Sales Tax, Use Tax, Tax Accounting, Auditing, Fixed Assets, Personal Property Tax, Property Tax, Notary Public, General Ledger, Accounts Payable, Account Reconciliation, GAAP, Tax Research
Education
San Diego State University-California State University 2004 — 2006
Bachelor of Science (BS)
DLP Lamp Source October 2006 - Present
Cricket Communications January 2000 - October 2004
Skills
Telecommunications, Management, Vendor Management, Start-ups, Product Management, Strategic Planning, Budgets, Change Management, Team Building, Cross-functional Team..., Leadership, Process Improvement
Education
San Diego State University-California State University 2001 — 2003
MBA
University of California, Los Angeles 1991 — 1996
BA, Psychology
Ultra Mobile March 2015 - Present
Muve Music June 2012 - March 2015
Cricket Communications August 2010 - May 2012
Boost Mobile July 2007 - July 2010
Sprint February 2004 - June 2007
XO Communications 2003 - 2004
XO Communications 1999 - 2002
Skills
Business Analysis, SDLC, Program Management, Vendor Management, Telecommunications, Integration, Cross-functional Team..., Team Leadership, SQL, Quality Assurance, IT Strategy, Scrum, Wireless, Agile Project Management, Microsoft SQL Server, Software Project..., Mobile Devices, Agile Methodologies, Project Management, Data Center, Product Management, Strategic Partnerships, Software Development, Disaster Recovery, Strategic Planning, Requirements Analysis
Education
Seattle University
Bachelor of Arts, Business Administration, Accounting
Kohlberg Kravis & Roberts November 2010 - Present
Cricket Communications July 2008 - August 2010
MedImpact January 2008 - May 2010
PETCO Animal Supplies, Inc. May 2006 - January 2008
Education
San Diego State University-California State University 2000 — 2005
Bachelor's Degree, Economics
Cricket Communications 2005 - Present
Clayton Fixed Income Services 2003 - 2005
Education
Salisbury University - Perdue School of Business 1996 — 1998
MIS, Management Information Studies
Cricket Communications 2006 - Present
Cricket Communications November 2009 - March 2010
Cricket Communications August 2006 - November 2009
Wireless Facilities 2004 - 2005
Overland Storage July 2002 - November 2004
Vista Hill May 2002 - July 2002
Nokia October 2001 - February 2002
Hewlett-Packard 2000 - 2001
SAIC 1996 - 2000
Digital Systems Research, Inc. 1991 - 1996
Education
San Diego Mesa College 1984 — 1986
Southwestern Community College 1982 — 1984
Chula Vista High School 1980 — 1982
Montgomery High School 1979 — 1980
Montgomery Jr. High 1976 — 1979
Universal American May 2011 - Present
Cricket Communications October 2009 - May 2011
KB Home February 2006 - October 2009
KB Home August 2005 - February 2006
KB Home August 2003 - August 2005
Education
Sam Houston State University 1999 — 2003
Bachelors, Managment Information Systems
ViaSat December 2010 - Present
Cricket Communications February 2008 - December 2010
Hospital Clinical Services Group 2007 - 2007
Fresenius Medical Care 2000 - 2007
California American Water 1997 - 2000
Skills
Accounting, Forecasting, Financial Reporting, General Ledger, Sarbanes-Oxley Act, Financial Analysis, Variance Analysis, Process Improvement, Finance, Budgets, Hyperion Enterprise
Education
San Diego State University-California State University 1991 — 1996
B.S., Finance
Verizon Wireless May 2009 - April 2011
Cricket Communications 2004 - 2007
Skills
Telecommunications, Switches, Management, Wireless, CDMA
Education
Santa Barbara Business College-Santa Maria 1965 — 1969
None, Quality Control Technology/Technician
Sonar Entertainment April 2015 - Present
HYLA Mobile - Extending the Life Cycle of Mobile Devices December 2012 - April 2015
Cricket Communications June 2011 - December 2012
Cricket Communications July 2008 - May 2011
Deloitte August 2006 - July 2008
Skills
General Ledger, Variance Analysis, Oracle Applications, QuickBooks, Microsoft Office, Oracle Discoverer, Revenue Recognition, Hyperion Reports, JD Edwards, Bloomberg, ERP Implementations, Intercompany..., Baan ERP, Derivatives, Leases, Auditing, Fixed Assets, Cash Management
Education
San Diego State University-California State University 2004 — 2005
Master of Science (M.S.), Finance, General, 3.7
San Diego State University-California State University 2001 — 2003
Bachelor of Science (B.S.), Accounting, 3.7
Sunbelt Design and Development Inc January 2011 - Present
Cricket Communications December 2008 - December 2010
Cappuccino Express January 2003 - August 2005
Skills
Sales Coach, Wireless, Telecommunications, Sales Management, P&L Management, Wireless Services, Direct Sales, Sales, Sales Operations, Contract Negotiation, Customer Retention, New Business Development, Project Management
Education
San Antonio College 2003 — 2008
4 year, MEchanical Engineer
Texas A&M University-Kingsville 1991 — 1993
2 year, Physics
Cricket Communications June 2012 - Present
Cricket Communications August 2011 - June 2012
Cricket Communications January 2011 - August 2011
Sun Sheet Metal April 2005 - January 2010
The Marika Group 2000 - 2003
Education
San Diego State University-California State University 1989 — 1994
MS, Nutrition
Robert Half January 2013 - Present
Aviat Networks November 2010 - October 2013
Cricket Communications July 2009 - May 2010
KPMG, LLP August 2005 - June 2009
VISX, Inc. June 1999 - August 2005
Skills
Indirect Taxation, Tax Research, Tax, International Tax, Sales Tax, Use Tax, Property Tax, Sarbanes-Oxley Act, Big 4, Accounting, Tax Accounting, Corporate Tax, Tax Returns, Auditing, Income Tax, Tax Law
Education
San Jose State University
BS - Business Administration - Accounting
Cricket Communications April 2008 - July 2008
Education
San Diego State University-California State University 2002 — 2004
Bachelors, Finance
Verizon Wireless July 2013 - Present
Comfort Systems USA July 2008 - July 2013
Cricket Communications 2005 - 2008
Verizon Wireless 2003 - 2005
AT&T Wireless November 1999 - January 2003
PrimeCo Houston MTA August 1999 - December 2000
Sprint Nextel February 1995 - July 1999
Anadarko Petroleum April 1988 - February 1995
Skills
Wireless, Telecommunications, T1, Call Center, VoIP, Contract Negotiation, Customer Service, Troubleshooting, Team Building, Project Management, Account Management, Project Planning, Sales, Negotiation, Managed Services, Management, Vendor Management, Call Centers, Process Improvement, Network Design, Data Center, Budgets, Networking, Mobile Devices, Cellular Communications, Disaster Recovery, Telephony, Wireless Networking, Servers, Data Circuits, SIP, RF Engineering, SIP Trunking, 3G, Hardware, System Deployment, Ethernet, Microsoft Exchange, Unified Communications, Switches, WAN, Technical Support, Cisco Technologies, MPLS, Avaya, LAN-WAN, Integration, TCP/IP, Network Administration, Software Installation
Education
Sam Houston State University 1979 — 1981
Business
ViaSat Inc. November 2014 - Present
Level 3 Communications August 2013 - November 2014
Cricket Communications April 2012 - August 2013
Clearwire/Ericsson March 2010 - April 2012
Sprint Nextel November 2005 - March 2010
Nextel August 1997 - November 2005
Skills
WiMAX, CDMA, iDEN, Microwave, Wireless Networking, RF Engineering, Troubleshooting, Switches, Mobile Communications, 4G, Wireless, LTE, Cellular Communications, Computer Network..., UMTS, GSM, 3G
Education
San Diego State University-California State University 1987 — 1994
MSEE, Electrical Engineering
Unversity of Minnesota 1984 — 1986
Bachelor of Science, Electrical Engineering
Carleton College 1981 — 1986
Bachelor of Arts, Physics
Qualcomm April 2015 - Present
Qualcomm August 2012 - Present
Qualcomm July 2011 - August 2012
Cricket Communications July 2010 - February 2011
Oceanside Aluminum October 2009 - December 2009
San Diego Business Improvement District (SDBID) August 2009 - December 2009
San Diego State University August 2007 - December 2009
Santarus, Inc. June 2009 - September 2009
San Diego Gas & Electric October 2008 - May 2009
Western Financial Planning June 2008 - August 2008
Skills
Visio, Project Management, SharePoint, Microsoft SQL Server, SDLC, Requirements Analysis, Software Development, Integration, Management, Scrum, Oracle
Education
San Diego State University-California State University 2007 — 2009
Masters, Business Administration
RTM Nagpur University 2002 — 2005
Bachelor of Engineering, Computer Technology
Bishop Cotton School 1992 — 1998
High School
U.S. Cellular July 2014 - Present
Cricket Communications August 2012 - June 2014
Cricket Communications June 2010 - August 2012
Evergreen Packaging April 2007 - April 2009
Alltel Wireless January 2000 - January 2007
GTE Wireless May 1990 - June 2000
Skills
Strategic Sourcing, Procurement, Program Management, Supply Chain, Start-ups, Logistics, Product Marketing, Vendor Management, Supply Management, Cross-functional Team..., Contract Negotiation, Supply Chain Management, Integration, Team Building, Leadership, Sales, Management, Process Improvement, Strategy
Education
University of Miami 1994 — 1997
Master of Science
Saint Leo University 1992 — 1993
BA
Picture me Perfect January 1990 - Present
Cricket Communications April 2009 - May 2009
Education
Nossi College of Photography & Design
Associates
Savannah College of Art and Design
BFA, Graphic Art & Design
Cricket Wireless/ AT&T October 2014 - Present
Cricket Wireless March 2012 - September 2014
Cricket Communications October 2010 - March 2012
Pocket Communications March 2007 - October 2010
Skills
Direct Sales, Customer Retention, Mobile Devices, Sales, Wireless, Customer Experience, Team Leadership, Call Centers, Cellular Communications
Education
San Antonio College
Business Management
Digital Telepathy March 2015 - Present
PETCO Animal Supplies, Inc. April 2014 - April 2015
Road Runner Sports February 2012 - May 2014
Competitor Group April 2010 - June 2012
San Diego Community News Group September 2010 - April 2011
Cricket Communications January 2009 - November 2009
Skills
Editing, Writing, Copy Editing, AP Style, Copywriting, InDesign, Web Content, Newspaper, Marketing Communications, Magazines, Research, Newsletters, Mac, Content Management, Microsoft Office, Proofreading, HTML, Production, Interviewing, Spanish, Community Relations, Publications, Social Media, Editorial, Press Releases, Storytelling, Strategic Communications, Internal Communications, Marketing, Journalism, Creative Writing, Layout, Public Speaking, Content Development, Corporate Communications, Advertising, SEO copywriting, Email Marketing, Speech Writing, Web Content Management, Video, Newspapers, Interviews, Books, Community Development
Education
San Diego State University-California State University 2007 — 2009
Masters, Rhetoric and Writing
University of California, San Diego 2003 — 2006
Bachelors, European History, Provost Honors
US Bank October 2009 - Present
Cricket Communications May 2008 - September 2009
Education
Lindenwood UniversitySaint
MBA, on Marketing; Advertising
Salem International University
Bachelor of Science, Business Administration/ Business Management
Chula Vista Elementary School District September 2009 - Present
Cricket Communications June 2010 - 2010
Craighouse British School February 2008 - December 2009
Skills
Instructional Design, Curriculum Design, Teaching, Training, Classroom, Educational Technology, Instructional Technology, Multimedia, English, Curriculum Development, ADDIE, Blended Learning, Teachers, Technology Integration, Captivate, E-Learning, Instructor-led Training, Learning Management, Adult Education, Staff Development
Education
San Diego State University-California State University 2004 — 2010
Masters, Teaching Credential, Bachelors, Instructional Technology, Instructional Design, Elementary Education
Sprint February 2014 - Present
Smartlink, LLC October 2005 - February 2014
Cricket Communications 2008 - 2010
Skills
4G, Construction, Site Acquisition, LTE, Program Management, Construction Management, Project Management, Process Scheduler, Social Media Marketing, Contract Negotiation, Cellular Communications, Vendor Management, New Business Development, UMTS, Team Building, Strategic Planning, Project Planning, Account Management, Wireless, Social Networking, Budgets, GSM, Management, 3G, Contract Management, Zoning, Project Coordination, Telecommunications, Integration, Microsoft Word, SDLC, Negotiation, Sales, MS Project, Process Improvement, Recruiting, Microsoft Office, Social Media, Marketing, Team Leadership, Event Planning, Human Resources, Event Management, Microsoft Excel, Customer Service, Optical Fiber, RF, Leadership, Business Development, CDMA
Education
Salisbury University 1997 — 1999
BA, Public Relations
AT&T December 2014 - Present
Cricket Wireless November 2013 - December 2014
Cricket Communications January 2012 - November 2013
KPMG US April 2011 - December 2011
Ernst & Young September 2005 - November 2010
Skills
Big 4, External Audit, IFRS, Assurance, US GAAP
Education
Saint Petersburg State University 1997 — 2003
Master of International Business
Cricket Communications Customer Service RepresentativeCommerce BankDecember 2004 - January 2007
Education
Rutgers University – Camden 2002 — 2007
Criminal Justice
SSC December 2010 - Present
AMJS Communications, Inc. January 2010 - December 2010
Clearwire LLC July 2009 - December 2010
Cricket Communications October 2005 - June 2009
Skills
Cellular Communications, CDMA, Wireless, Telecommunications, 4G, LTE, Vendor Management, Microwave, WiMAX, New Business Development, Project Management, 3G, Optical Fiber, UMTS, GSM, Mobile Devices, RF, Broadband, Wireless Networking, Fiber Optics, Mobile Communications, System Deployment, Wireless Broadband, WiFi, IP, Ethernet, Integration, VoIP, EVDO, Telecommunications..., Computer Network..., Network Design, Antennas, T1, Communications Audits
Education
Salisbury University - Perdue School of Business 1996 — 1998
BS, Management Information Systems
Cricket Communications November 2007 - November 2011
Skills
IP, CDMA, Microsoft Office, Telecommunications, Cellular Communications, Wireless, LTE, Contract Negotiation, Broadband, Computer Network..., UMTS, Vendor Management, Mobile Devices, 4G
Education
San Diego State University-California State University 2003 — 2007
BS, Criminal Justice Administration
Eastway Behavioral Healthcare September 2014 - Present
Cricket Communications December 2006 - September 2014
Hooters Management Corporation February 2005 - June 2006
Hooters Management Corporation January 2004 - February 2005
Skills
Wireless, Telecommunications, Direct Sales, Customer Retention, Cellular Communications, Sales Operations, 4G, Mobile Devices, Account Management, CDMA, Customer Experience, Solution Selling, Customer Satisfaction, Sales Management, Call Centers, Training, Sales, Customer Service, Retail Sales, Mobile Technology, Mobile Communications, Invoicing, Microsoft Office, LTE, Microsoft Excel, Building Relationships, P, Team Leadership, 3G, GSM
Education
Ashford University 2010 — 2013
Bachelor of Arts (BA), Health and Human Services
Sinclair Community College 1999 — 2002
Associate's degree, Business Administration and Management, General
Cricket Communications February 2009 - Present
Education
Rutgers, The State University of New Jersey-New Brunswick 1996 — 2001
BA, Business Managment
Harriton High School October 2007 - Present
Cricket Communications February 2009 - October 2011
Education
Villanova University 2001 — 2007
Bachelor of Arts (B.A.), communication and sociology
Rosemont College
teaching certificate, Educational Leadership and Administration, General, 2014
Cricket Communications July 2013 - Present
Cricket Communications August 2006 - July 2013
Pacbell Mobile/Cingular Wireless/At&t August 1999 - July 2005
orking R&D on CDPD & GSM with PCSI " Pacific Communications Science Inc. March 1994 - August 1999
Skills
Telecommunications, Wireless, LTE, CDMA, Cellular Communications, 3G, Mobile Devices, GSM, UMTS, VoIP, IP, 4G, Vendor Management, RF, Direct Sales, Customer Retention, Network Design, Microwave, Integration, Computer Network...
Education
San Diego City College 1989 — 1991
Associate of Arts and Sciences (AAS), Electrical Engineering Technologies/Technicians
Morse High 1987 — 1989
Diploma, Genaral Ed
UPS 2014 - Present
Cricket Communications May 2006 - November 2013
Cricket Communications January 2010 - January 2013
Pocket Communications January 2006 - January 2010
One Call communications January 2004 - January 2006
Skills
Cellular Communications, Customer Experience, Recruiting, Leadership, Sales Operations, Training, Sales, Business Development, Retail, Direct Sales, Performance Management, Sales Management
Education
San Antonio College
BDO USA, LLP July 2014 - Present
RPR Partners, LLP January 2013 - April 2013
Cricket Communications June 2012 - August 2012
VIVOTEK July 2009 - December 2010
Romeo Music Studio January 2006 - June 2009
Skills
Accounting, Financial Analysis, Microsoft Office, Tax, Tax Preparation, Accounts Payable, Microsoft Excel, Auditing, Account Reconciliation, Sarbanes-Oxley Act, QuickBooks, Assurance, GAAP, Financial Reporting, Internal Controls, Corporate Tax
Education
San Diego State University-California State University 2012 — 2013
Master of Science (M.S.), Taxation
University of California, San Diego
Bachelor of Arts (B.A.), Psychology
Ring Ring Wireless - Cricket Communications January 2007 - June 2012
Cricket Communications 2007 - 2012
BMP Radio 2007 - 2007
BMP Radio 2005 - 2007
Ritz Cameras January 2002 - May 2005
Skills
Event Photography, Sales Management, Staff Supervision, Inventory Management, Post Production, Direct Sales, Cash Management, Bilingual, Computer Proficiency, Microsoft Office, Problem Solving, Radio Promotions, Radio Programming, Radio Broadcasting, Sales Promotion, Supervisory Experience, 10 Key, Phone Etiquette, Cellular Communications
Education
San Antonio College 2002 — 2005
Associate of Arts and Sciences (AAS), Radio, TV, and Film
The University of Texas at San Antonio
Bachelor of Arts (B.A.), Telecommunications Technology/Technician
Touch of Love- residential management July 2010 - Present
Hilton Hotel Santa Fe June 2008 - June 2010
Cricket Communications January 2004 - June 2008
Skills
Management, Organization, Accounting, Typing, Ten Key, Communication, Self-starter, Problem Solving, Food & Beverage, Inventory Management, Data Entry, Customer Satisfaction, Training, Leadership, Customer Service, Team Building, Sales, Account Management, Forecasting, Process Improvement, Public Speaking, Budgets, Sales Management
Education
Santa Fe Community College
Independent Financial Group May 2014 - Present
LPL Financial March 2013 - May 2014
LPL Financial December 2012 - March 2013
Cricket Communications August 2012 - September 2012
Monroe Clark Middle School January 2011 - March 2012
San Diego State University August 2010 - December 2010
Limelight Public Relations, Inc. May 2010 - August 2010
KB Books July 2008 - May 2010
Skills
English, French,..., Analysis, Editing, Microsoft Office, Public Relations, Microsoft Excel, Statistics, Databases, English, PowerPoint, Microsoft Word, Public Speaking, Social Media, Customer Service, Tutoring
Education
San Diego State University-California State University 2006 — 2011
Bachelor of Arts, Economics
Cricket Communications September 2007 - Present
HEB Grocery November 2005 - October 2007
HEB Grocery November 2005 - September 2007
Skills
Sales Operations, Sales, Customer Service, Retail, Wireless, Inventory Control, Telecommunications, Customer Retention, Cellular Communications, Customer Experience, CDMA
Education
San Antonio College 2010 — 2012
Liberal Arts and Sciences/Liberal Studies
Southwest TX. Jr. College Uvalde TX
Texas A&M University
United States Postal Service September 2014 - Present
Cricket Communications March 2013 - November 2014
ADT January 2013 - March 2013
Sam's Club October 2012 - January 2013
Six Flags February 2012 - August 2012
Skills
Cashiering, Cash Register, Retail Sales, Customer Service, Data Entry, Visual Merchandising, Inventory Control, Telephone Skills, Cash Handling Experience, PowerPoint, Microsoft Word, Teamwork, POS, Inventory, People Skills, Team Leadership, Clerical Skills, Customer Experience, Loss Prevention, Retail, Customer Satisfaction, Leadership, Sales, Customer Retention, Training, Store Management, Inventory Management, Team Building, Microsoft Office, Phone Etiquette, Store Operations, Time Management, Shrinkage
Education
Shaw University 2012 — 2016
Bachelor's degree, Criminal Justice and Corrections
Largo High School 2008 — 2012
Diploma, General Studies
FICO December 2013 - Present
LPL Financial June 2011 - November 2013
Cricket Communications March 2010 - June 2011
CBIZ MHM, LLC September 2006 - September 2009
Skills
Internal Audit, Auditing, Sarbanes-Oxley, Accounting, General Ledger, US GAAP, Financial Reporting, Internal Controls, Financial Audits, Account Reconciliation, Finance
Education
San Diego State University-California State University 2002 — 2006
Bachelor of Science, Accounting
Cricket Communications June 2010 - November 2014
The Waage Law Firm (CPA Group) September 2008 - September 2009
McGladrey January 2007 - June 2008
Shanghai JaHwa CPAs, a Top 100 CPA firm merged with Grant Thornton International in 2008 August 1998 - January 2002
Skills
Management, Forecasting, Process Improvement, Sarbanes-Oxley Act, Variance Analysis, Inventory Accounting, Revenue Accounting, Fixed Asset Accounting, Project Accounting, Oracle, Internal Controls, Auditing, Tax Compliance, Account Analysis, Supervisory Skills, Audit Support, Financial Reporting, Accounts Payable..., Financial Analysis, Accounting Research, US GAAP, SEC Filings, Financial Statements, Cash Flow Statements, ERP System
Education
San Diego State University-California State University 2005 — 2006
Master's degree, Accountancy, GPA: 3.96/4
Shanghai University of Finance and Economics 1994 — 1998
Bachelor of Science (BS), Accountancy
Curtin Law Office PLLC April 2011 - Present
Cricket Communications November 2006 - October 2007
Education
San Diego City College