Verint-Systems Company
Industry: Software company
DescriptionVerint Systems is a Melville, New York-based analytics company which was founded in 2002. The company sells software and hardware products for customer engagement management, security, surveillance, and business intelligence. Their products are designed to assist clients in data analysis, specifically large data sets. Headquarters: Huntington, NY Revenue: 1.135 billion USD (2018) CEO: Dan Bodner (Feb 1994–) Subsidiaries: OpinionLab Inc., Next IT Corporation,
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Verint-Systems Employees
ABB Enterprise Software 2014 - Present
Verint-Systems 2010 - 2014
AutoTrader.com 2007 - 2010
Rockwell Automation 2003 - 2007
Skills
Applicant Tracking..., Call Centers, Change Management, Employee Relations, HRIS, Internet Recruiting, Human Resources, Organizational..., Leadership Development, Recruiting, Performance Management, Talent Acquisition, Talent Management, Technical Recruiting, Training, Vendor Management, Workforce Management, Workforce Planning
Education
Clark Atlanta University
Bachelor of Arts (B.A.)
University of Oklahoma
MA Public Administration, Human Resources
Asurion August 2015 - Present
Verint Systems April 2015 - September 2015
Amerit Fleet Solutions August 2010 - December 2014
24 Hour Fitness June 2008 - July 2010
Amerit Consulting August 2006 - April 2008
Kiper Development October 2004 - March 2006
Skills
Employee Relations, Human Resources, Personnel Management, Recruiting, Performance Management, Employee Benefits, Coaching, Interviews, Sourcing, Training, Workforce Planning, Hiring, Deferred Compensation, Negotiation, Union Avoidance, Union Relations, Benefits Administration, Succession Planning, Onboarding, Employee Engagement, Mentoring, Communication, Business Strategy, Applicant Tracking..., Talent Management, New Hire Orientations, Management, Leadership, HR Policies
Education
California State University-Chico 1994 — 1997
Bachelor of Arts in Cultural Anthropology
California State University-Chico
Bachelor of Arts (BA), Cultural Anthropology
Verint-Systems May 2014 - Present
Verint-Systems August 2007 - Present
Qwest August 2005 - May 2007
Skills
Technical Support, Business Process..., Customer Service, Computer Hardware, Computer Proficiency, Computer Maintenance, Computer Network..., Wireless Networking, Integration, Microsoft Excel, Microsoft Word, Microsoft SQL Server, IP CCTV, CCTV, Windows Server, Network Administration, Servers, Microsoft Office, Networking, Troubleshooting, Project Management
Education
Linn-Benton Community College 1997 — 1998
Scio High School 1993 — 1997
Verint-Systems November 2012 - May 2013
Verint-Systems July 2010 - October 2012
Verint-Systems October 2007 - July 2010
Witness Systems February 2006 - September 2007
Skills
CCNA, Cisco Technologies, Performance Testing, Test Planning, Quality Center, Manual Testing, Regression Testing, TCP/IP, Software Quality..., Test Automation, Unix, Perl, Test Cases, Load Testing, Testing Tools, Lua, Spirent Test Center, Agile Methodologies, SIP
Education
Anna University 2001 — 2005
Bachelor of Engineering, Computer Science
Genesys March 2014 - Present
Genesys March 2012 - March 2014
Verint Systems August 2011 - March 2012
Aspect Software June 1997 - August 2011
Aspect Software(formerly Concerto) 1997 - August 2011
Davox Corporation 1997 - 1999
Cable and Wireless Worldwide 1991 - 1996
Western Union Business Solutions 1987 - 1990
Skills
IVR, Salesforce.com, SaaS, Product Management, Avaya, Call Centers, Solution Selling, VoIP, CTI, Enterprise Software, Cloud Computing, Unified Communications, ACD, Contact Centers, Vendor Management, Call Logging, Telephony, Telecommunications, Pre-sales, Integration, SIP, Professional Services, Selling, Management, Cisco Technologies, Software Industry, IP, Outsourcing, System Deployment, Requirements Analysis, Workforce Management, Sales Engineering, SDLC, Unified Messaging, Business Analysis, Video Conferencing, Channel Partners, Managed Services, SIP Trunking, Data Center, Service Delivery, Solution Architecture, Go-to-market Strategy, Mobile Devices, Customer Experience, Hosted Services, Wireless, Partner Management, CRM, Sales Enablement
Education
Golden Gate University 1987 — 1987
Master of Telecommunications, Master of Science in Telecommunications
Ohio University 1980 — 1984
Communications, Communications
Dynatrace May 2015 - Present
Concur Technologies March 2008 - February 2015
Verint Systems June 2007 - November 2007
Witness Systems - acquired by Verint Systems April 2003 - June 2007
Recruitsoft September 2002 - April 2003
Selectica January 2000 - May 2002
Parametric Technology Corporation (PTC) December 1995 - January 2000
Insituform January 1993 - November 1995
Skills
Solution Selling, Sales, Sales Management, Team Building, Leadership, SaaS, Enterprise Software, Salesforce.com, Cloud Computing, Professional Services, New Business Development, Product Management, Start-ups, Direct Sales, Business Development, Lead Generation, Sales Process, Strategic Partnerships, Account Management, CRM, Selling, Business Strategy, Pre-sales, Channel Partners, Business Intelligence, Analytics, Cross-functional Team..., Management, Demand Generation, B2B, Training, Sales Enablement, Go-to-market Strategy, Software Industry, Business Alliances, Cold Calling, Sales Operations, Team Leadership, Contract Negotiation, Partner Management, Competitive Analysis, E-commerce, Key Account Management, Managed Services, Strategy, Sales Presentations, Complex Sales, Product Marketing, International Sales
Education
Bucknell University 1988 — 1992
BSBA, Management
CB East High School 1986 — 1988
Agility Fuel Systems 2014 - 2015
Agility Fuel Systems 2014 - 2015
C&D Zodiac February 2012 - March 2014
Verint Systems Ltd. August 2006 - January 2012
Verint-Systems February 2004 - July 2006
Verint-Systems May 2000 - January 2004
Verint-Systems April 1998 - April 2000
Matan Consulting April 1997 - April 1998
Skills
MRP, Supply Chain Management, Materials Management, Strategic Sourcing, ERP, Supply Chain, Cross-functional Team..., Lean Manufacturing, Process Improvement, Supply Management, Kaizen, Continuous Improvement, Manufacturing, Six Sigma, Demand Planning, Kanban, Process Engineering, Procurement, 5S
Education
Ben-Gurion University of the Negev 1996 — 1998
Master of Business Administration (M.B.A.), Finance, General
Ben-Gurion University of the Negev 1992 — 1996
Bachelor of Applied Science (B.A.Sc.), Industrial Engineering
Verint-Systems September 2014 - Present
Intersign, Corp. January 2013 - May 2014
Church of God of Prophecy International Offices September 2012 - November 2012
Athens Auto Sales May 2011 - January 2012
Gap Inc./Old Navy June 2007 - January 2012
Cobb County June 2007 - May 2009
Skills
Marketing Strategy, Adobe Creative Suite, HTML Emails, User Experience, Digital Strategy, Development Of..., Graphic Design, HTML, Microsites, Photoshop, Social Media Marketing, Customer Experience, Customer Service, Digital Assets, Integrated Marketing, Customer Retention, CSS Javascript, Merchandising, InDesign, Marketing..., Operations Management, Market Analysis, Microsoft Excel, Microsoft Word, Microsoft Office, Online Marketing, E-commerce, Management, Sales, Marketing, Social Media, PowerPoint, Social Networking, Leadership, Time Management
Education
The University of Tennessee at Chattanooga 2009 — 2012
Bachelor of Science (B.S.), Business Administration and Marketing
Kennesaw State University 2008 — 2009
Mercedes-Benz USA May 2015 - Present
Troutman Sanders LLP October 2013 - April 2015
Verint-Systems December 2012 - August 2013
The Home Depot October 2011 - December 2012
The Home Depot June 2010 - October 2011
The Home Depot November 2008 - June 2010
AirTran Airways June 2007 - November 2008
Clear Channel Radio May 2004 - May 2007
Skills
Training, Team Building, Instructional Design, Social Media, Public Speaking, Instructor-led Training, Human Resources, Training Facilitation, Adobe Acrobat, Development & delivery..., Adobe Audition, Final Cut Pro, Broadcast Journalism, Radio Broadcasting, Broadcast Television, Media, Articulate Suite, Avid Newscutter, NexGen, cool edit pro, iMovie, Captivate, Microsoft Office, Management, Coaching, Leadership
Education
Mercer University 2014 — 2016
Master's degree, Organizational Leadership (August 2016 Projected Completion)
Grand Valley State University 2000 — 2004
BS, Broadcast Journalism
Verint Systems May 2007 - Present
Witness Systems Software (India) Pvt. Ltd. May 2006 - May 2007
FCG Software Services (India) Pvt. Ltd. September 2004 - May 2006
Wipro Technologies September 2002 - September 2004
Hindustan Aeronautics Limited September 2001 - August 2002
Skills
C++, C, Agile Methodologies, CTI, Integration, VoIP, Software Development, Testing, SIP, TCP/IP, Telecommunications, Software Project..., Requirements Analysis, Microsoft SQL Server, XML, Java, SQL, Manual Testing, C#, SCCP, H323, H264, SIP Trunking, TCP/IP stack, UDP, RTP, RTCP, SDLC, Multithreading, Project Planning, Project Management, Software Architectural..., Software Quality..., Software Documentation, Visual Studio, Telephony, Microsoft Visual Studio..., Video recording, Object Oriented Design, Cisco Technologies, IP, Operating Systems, OOP, Architecture, Enterprise Software, System Architecture, Software Design, TDM, SNMP, Software Engineering
Education
Jawaharlal Nehru Technological University 1996 — 2000
Bachelor of Technology, Electronics and Communications Engineering
State Board of Technical Education and Training 1993 — 1996
Diploma, Electronics and Communications Engineering
Wells Fargo Securities May 2015 - Present
Delta Air Lines January 2014 - Present
Siteminis May 2012 - August 2012
Verint-Systems 2011 - 2011
Skills
Matlab, AutoCAD, Mechanical Engineering, Microsoft Office, Microsoft Word, PowerPoint, Engineering, Teamwork, Data Analysis, Analysis, Public Speaking, CAD
Education
Georgia Institute of Technology 2012 — 2016
Bachelor of Science (BS), Mechanical Engineering
Calabrio, Inc. 2014 - Present
Citrix 2014 - 2014
NICE Systems 2013 - 2014
Verint Systems 2006 - 2013
BMC Software (division is formerly Numara Software) 2002 - 2006
Business Management International 2001 - 2002
RMI Corporation 1993 - 2001
Skills
SaaS, Customer Analytics, Workforce Management, Learning, KPI, Speech Analytics, Customer Retention, Customer Experience, Strategic Partnerships, Partner Development, Avaya, Contract Negotiation, New Business Development, Outsourcing, Strategic Planning, VoIP, Cisco Technologies, Key Performance..., Help Desk Support, Call Logging, Enterprise Software, Managed Services, Solution Selling, Direct Sales, Lead Generation, Sales Process, Big Data, Predictive Analytics, ERP/CRM, Call Recording, Text Analytics, Customer Focus, Customer Insight, Financials, Distribution Systems, Help Desk Management, Cisco, Siemens, Salesforce.com, Leadership, Software Industry, Customer Analysis, Business Development, Start-ups, Call Centers, Professional Services, Management
Education
Western New England College School of Law 1995 — 2000
JD, Law (Evening Division)
Bentley University 1988 — 1992
BS, Management with minor in European History
Simsbury High School 1984 — 1988
Diploma, High School
InfiniteTakes September 2015 - Present
Supreme apps June 2013 - Present
Geekin Radio November 2014 - September 2015
Yik Yak November 2013 - May 2014
Verint-Systems June 2011 - August 2011
Skills
Android, Android Development, Java, Eclipse, Start-ups, Python, Algorithms, Computer Science, Programming, OOP, Software Engineering, Linux, Data Structures, Subversion, C#, Visual Studio, Table Tennis, Badminton, Social Media, Leadership, HTML
Education
College of Charleston 2012 — 2016
Working toward BS, Computer Science
College of Charleston 2012 — 2016
EXFO January 2009 - Present
Verint Systems 2006 - 2008
Sanmina-SCI 2002 - 2006
Alstom Telecite 2002 - 2002
Nortel Networks August 2000 - December 2001
Cambrian Systems June 1998 - August 2000
Skills
Visual Basic, SQL, C#, Linux, C++, Unix
Education
McGill University 2004 — 2008
MBA
Concordia University 1995 — 1998
M.A.Sc.
Concordia University 1992 — 1995
B.Eng
Vanier College 1990 — 1992
Verint-Systems January 2013 - Present
Motorola Solutions December 2006 - December 2012
Covanta Energy July 2006 - December 2006
Home Shopping Network February 2006 - June 2006
Cablevision Systems Corporation February 2003 - October 2003
Skills
SAP R/3, Oracle, AS400, Hyperion, Microsoft Office 2007, Essbase, PeopleSoft, Accounting, Financial Analysis, Financial Reporting, Budgeting, Customer Service, Excel, Outlook, PowerPoint, SAP, Word, Microsoft Excel, Analysis, Budgets, Process Improvement
Education
Adelphi University 2008 — 2010
Masters in Business Administration
Adelphi University 1999 — 2003
Bachelor's of Science, Finance
Central Islip High School
Central Islip High School
Central Islip High School
Verint-Systems May 2012 - Present
Overland Storage October 2009 - May 2012
Asempra Technologies May 2007 - May 2009
EMC Corporations, ESG Software Group January 2006 - April 2007
Incisix August 2003 - November 2005
Connectix Corporation November 2001 - August 2003
BMC Software November 1997 - July 2001
Skills
Enterprise Software, Start-ups, Account Management, Channel Partners, Channel, New Business Development, Resellers, NAS, Networking, Virtualization, Product Marketing, Business Alliances, Strategy, B2B, CRM, Salesforce.com, E-commerce, Managed Services, International Sales, Partner Management, Servers, Go-to-market Strategy, Sales Process, Solution Selling, Management, Security, Mobile Devices, Competitive Analysis, Product Management, Lead Generation, Telecommunications, Pre-sales, Channel Sales, Strategic Partnerships, Selling, Cold Calling, Sales Enablement, Business Development, Coaching, Professional Services, VoIP, Contract Negotiation, Sales, SMB, Product Launch, Wireless, SaaS, Business Intelligence, Business Strategy, Cross-functional Team...
Education
San Jose State University 2014 — 2017
Master's Degree
Johnson State College 1980 — 1984
BA, Political Science
PowerPlan, Inc. January 2010 - Present
Cbeyond January 2009 - December 2009
Verint-Systems January 2007 - December 2008
Skills
Visio, MS Project, Databases, SQL, PowerBuilder, Project Management, Team Leadership, PowerPlant, SAP, utility consulting, Financial Accounting, System Testing, Functional Design, Technical Design, Technical Solution..., SAP Implementation, Technical Support, Software Development, Database Security, Data Conversion, PowerPoint, Microsoft Word, Microsoft Excel, Engineering, Software Project..., Integration, PL/SQL, Business Requirements, Resource Management, Project Planning, Requirements Analysis, project execution, PMO, Microsoft Project
Education
Georgia Institute of Technology 2005 — 2009
BS, Industrial Engineering, Highest honors with a Co-op certficate
TLS Tax Law Solutions January 2005 - Present
Verint-Systems April 2003 - October 2004
OneRealm April 2002 - April 2003
New Global Telecom December 2000 - March 2002
Nextlink interactive October 1998 - October 2000
Deloitte Consulting Group August 1997 - October 1998
Information Network Systems January 1993 - August 1995
Information Strategy Partners September 1987 - January 1993
Skills
Strategic Planning, Project Management, Sales, Business Strategy, Marketing, Strategy, Business Development, Leadership, Strategic Partnerships, Financial Analysis
Education
University of Oxford 1983 — 1985
D.Phil. in Management, He rocked it!
Drake University 1979 — 1983
Master of Business Administration (M.B.A.)
University of Iowa 1974 — 1978
Bachelor of Science (B.S.E.E.), Electrical Engineering
Canadian Society for Training and Development June 2012 - Present
Verint Systems November 2005 - November 2014
CIBC 2004 - 2005
Lionbridge September 2002 - August 2004
The Times of India 1992 - 1994
Skills
E-Learning, Technical Writing, Learning Management, Instructional Design, Curriculum Design, Needs Analysis, E-learning Development, Adult Education, Blended Learning, Captivate, Content Development, ADDIE, Instructor-led Training, Learning Management..., Training, Leadership
Education
Royal Roads University 2014 — 2016
Master of Arts (M.A.), Learning and Technology
George Brown College 2007 — 2008
Instructing Adults Certificate
Sri Venkateswara University 1982 — 1984
Bachelor of Science (B.Sc.), Electronics, Physics, Mathematics
University of Calicut 1980 — 1981
Kendriya Vidyalaya 1969 — 1979
Netflix September 2013 - Present
Verint Systems June 2012 - August 2013
Verint Systems March 2008 - May 2012
Witness Systems Inc February 2006 - March 2008
Global Computer Enterprises Inc October 2003 - May 2005
Skills
Java, SQL, XML, Web Services, Java Enterprise Edition, JavaScript, AJAX, Web Applications, Software Design, JSON, SOAP, Agile Methodologies, RESTful WebServices, ExtJS
Education
George Mason University 2001 — 2003
MS, Computer Science, 3.78
Jawaharlal Nehru Technological University 1996 — 2000
BS, Civil Engineering, 3.70
Henry Schein February 2013 - Present
Verint-Systems May 2012 - February 2013
Verint-Systems 2009 - May 2012
Arrow Electronics 2006 - 2009
Arrow Electronics 2004 - 2006
Arrow Electronics 2001 - 2004
Darby Group 2000 - 2001
Disc Graphics 1999 - 2000
Leviton 1992 - 1999
Ernst & Young 1988 - 1992
Skills
Continuous Improvement, Revenue Recognition, BPO, Business Strategy, Talent Development, Mentoring, Contract Negotiation, Financial Planning, Forecasting, Benchmarking, Strategic Financial..., Talent Management, Change Management, Strategy, Management, Finance, Analysis, Six Sigma, Business Process..., Process Improvement, Accounting, Leadership, Operations Management, Auditing, Executive Management, Financial Reporting, Financial Analysis, Sarbanes-Oxley Act
Education
Baruch College, City University of New York (CUNY) 1983 — 1988
BBA, Accounting
Verint Systems January 2012 - Present
SS8 Networks April 2007 - December 2011
IEX Corporation, a NICE Systems Company 2002 - 2007
Aspect Telecommunications 1995 - 2001
VMX 1985 - 1995
Education
Indiana University Bloomington 1966 — 1971
BA, Psychology
Verizon Wireless August 2014 - Present
Verint-Systems March 2012 - July 2014
RelayHealth September 2011 - March 2012
Verizon Wireless September 2008 - August 2011
Mastercard Intl August 2007 - August 2008
IBM March 2006 - July 2007
Skills
Hibernate, Java Enterprise Edition, Spring, SDLC, Troubleshooting, Java, Struts, Software Project..., HTML, Web Services, jQuery, C, Databases, JavaScript, Requirements Analysis, Ext JS, Agile Methodologies, SOA, Unix, XML, Software Design, Scrum, JSP, Oracle, JSF, JDBC, Design Patterns, Tomcat, PL/SQL, Eclipse, Spring Framework, SQL
Education
Blekinge tekniska högskola 2003 — 2005
MS, Mechanical Engineering
Sri Venkateswara University 1995 — 1999
B.Tech, Mechanical Engineering
IT-Universitetet i København
The Coca-Cola Company January 2015 - Present
Verint-Systems June 2014 - January 2015
NCR Corporation April 2010 - May 2014
The Coca-Cola Company April 2008 - April 2009
EarthLink April 2000 - November 2007
SunTrust Bank September 1996 - April 2000
Acuity Speciality Products Inc. (formerly ZEP Manaufacturing) July 1993 - July 1996
Skills
SDLC, Data Center, Disaster Recovery, PMO, Resource Management, Software Documentation, Project Management, Program Management, Management, Business Process, PMP, Telecommunications, Vendor Management, Cross-functional Team..., MS Project, Quality Assurance, Visio, Leadership, Process Improvement, Software Project..., Integration, Six Sigma, IT Management, Business Process..., Project Portfolio..., Information Technology, IT Strategy, Networking, ITIL, Strategy, Infrastructure
Education
Columbus State University 1981 — 1985
BBA/CIM, Business/Computer Information Management
Verint Systems July 2012 - Present
Microsoft Corporation December 2010 - July 2012
Interactive Intelligence October 2008 - January 2010
Aspect Software June 2005 - July 2008
Imidio August 2002 - January 2005
Spectel August 2000 - July 2002
Brooktrout Technology August 1994 - August 2000
Brite Voice Systems 1990 - 1995
Skills
SaaS, Solution Selling, Management, Unified Communications, Start-ups, Direct Sales, Enterprise Software, Sales Operations, CRM, VoIP, Telecommunications, Professional Services, Sales Management, New Business Development, Product Marketing, Account Management, IVR, Selling, Call Centers, Channel Partners, Call Center, Cloud Computing, Contact Centers, Key Account Management, Software Industry, Salesforce.com, Workforce Management, Customer Experience, Partner Management, Contract Negotiation, Team Leadership, Unified Messaging, Interactive Voice..., Healthcare, Vertical Marketing, Performance Management, Contract Negotiations, Consultative Selling, Software Sales, Channel Management, Channel, Leadership, Strategic Partnerships, Strategy, Business Development, Marketing Strategy, Sales, Go-to-market Strategy, Lead Generation, Managed Services
Education
Boston University
MBA, Business
Indiana University
M.S., Systems Technology
Montclair State University
B.A., English, Mathmatics
Amplify March 2014 - Present
Amplify Education November 2012 - March 2014
Wireless Generation June 2012 - March 2014
Verint Systems May 2009 - June 2012
Verint January 2007 - May 2009
Verint Systems Inc. June 2006 - May 2009
Witness Systems Inc. April 2000 - May 2009
Sidetalk.com January 2000 - August 2000
Bellsouth.net July 1996 - January 2000
BellSouth.net 1998 - 2000
Skills
Workforce Management, Integration, Call Center, Quality Assurance, E-learning, Product Management, Software Development, CTI, Team Leadership, Program Management, Technical Training, SQL Server, Windows, Telecommunications, Avaya, Linux, Java, C++, VoIP, Virtualization, Problem Solving, SQL, Professional Services, Product Development, IVR, HTML, XML, E-Learning, Microsoft SQL Server, Agile Methodologies, Databases, Troubleshooting, Management, Call Centers, Enterprise Software, Web Applications, Testing, Software Engineering, Mobile Devices, SaaS
Education
Louisiana State University 1991 — 1995
Master's degree, Electrical, Electronics and Communications Engineering, Post Grad
Cablevision 2014 - Present
Caltavating Consulting May 2008 - October 2014
Verint-Systems June 2012 - May 2014
Juvenile Diabetes Research Foundation February 2011 - June 2012
EngenderHealth April 2010 - February 2011
Florida's Blood Centers November 2008 - April 2010
Island One Resorts February 2007 - October 2008
JetBlue Airways February 2001 - December 2006
Skills
Leadership Development, Leadership, Public Speaking, Facilitation, Training, Employee Training, Performance Management, Training Delivery, Cross-functional Team..., Management, Organizational..., Workshop Facilitation, Talent Management, Coaching, Employee Engagement, Onboarding, Succession Planning, E-Learning, Career Development, Human Resources, Strategy, Employee Relations, Strategic Planning, Process Improvement, Team Building, Change Management, Project Management, Project Planning, Staff Development, Organizational..., Workforce Planning, Business Strategy, Delegation, Brand Training, Job Coaching, Recruiting, Strategy Facilitation, Program Management, Interviews
Education
University of Phoenix 2009 — 2010
MBA, Business Administration and Management, General
New York University 2004 — 2005
Certification in Master Corporate Faculty Training Program, Adult Learning
Fordham University 1988 — 1990
B.A., History
Cornell University-eCornell 2003 — 2003
Facilitating Group Discussions and Managing Performance
CVS Caremark Corporation March 2014 - Present
Verint-Systems March 2013 - March 2014
Medco November 2001 - June 2013
ARI October 1993 - October 2001
Skills
Workforce Management, Enterprise Software, Microsoft SQL Server, Microsoft Office, Teradata, IEX Total View, Hyperion Planning, T-SQL Stored Procedures, Cognos Report Studio, Verint I360 WFM, Verint Desktop Process..., Visual Studio, SSIS, Pharmacy Benefit..., Process Improvement, Quality Assurance, Cross-functional Team..., Contact Centers, Visio, Call Centers, Leadership, Vendor Management, Cognos ReportNet, Business Analysis, Business Intelligence, Business Process, Management, Training, Business Process..., Analysis, Six Sigma, SharePoint, Change Management
Education
American Intercontinental University
Associate's degree, Business / IT
Verint-Systems May 2013 - Present
Eagle Productivity Solutions May 2011 - June 2013
Xerox August 2008 - January 2011
Parkwood Heights, LLC May 2000 - August 2008
Skills
Strategic Communications, Proposal Writing, Internal Communications, Marketing Communications, Strategy, Editing, Team Building, Public Speaking, Technical Writing, Management, Social Media Marketing, Event Planning, Fundraising, Public Relations, Marketing Strategy, Team Leadership, Leadership, Social Media, Budgets, Brand Development, Marketing, Training, Corporate Communications, Start-ups, Blogging, Contract Negotiation, Press Releases, Leadership Development, Integrated Marketing, Project Management, Newsletters, Market Research, CRM
Education
Alfred State College - SUNY College of Technology
English
Magnitude Software October 2014 - Present
Verint-Systems June 2013 - October 2014
JDA Software October 2010 - June 2013
Oracle January 2008 - October 2010
SAS May 2006 - January 2008
Oracle August 1996 - May 2006
Compuware 1993 - 1996
Skills
Enterprise Software, Solution Selling, Cloud Computing, Professional Services, Business Intelligence, Complex Sales, Salesforce.com, Account Management, Sales Process, Direct Sales, Business Development, Mobile Applications, Analytics, Sales, Leadership, Strategic Partnerships, CRM, Software Industry, Business Alliances, Go-to-market Strategy, Lead Generation, Sales Enablement, Channel Partners, Managed Services
Education
Concordia University-St. Paul 1991 — 1994
Communications and Organizational Management, Organizational Leadership
Normandale Community College 1981 — 1983
A.S Computer Science and Accounting, Computer Science
Nedap May 2015 - Present
Verint-Systems April 2013 - May 2015
Electronic Security Professional April 2012 - March 2013
Checkpoint Systems January 2011 - March 2012
Checkpoint Systems March 2007 - January 2011
Checkpoint Systems January 2003 - March 2007
Checkpoint Systems January 2001 - December 2002
Checkpoint Systems August 1997 - December 2000
Skills
CCTV, Access Control, Alarms, RFID, Sales Management, EAS, Key Account Management, Key Account Development, Video over IP, Integration, Security, Retail Systems, Direct Sales, Sales Support, Sales Operations, Sales Recruitment, Team Building, Team Management, Mentoring, Client Relationship..., Strategic Partnerships, Customer Satisfaction, Customer Retention, Customer Experience, New Business Development, Vertical Market..., Revenue Modeling, Revenue Forecasting, RFID+, Business Development, Alarm Systems, Solution Selling, Video Analytics, P&L Management, CRM, Retail, IP Cameras, Enterprise Software, Loss Prevention, Strategy, Account Management, Marketing, Recruiting, Fire Alarm
Education
Kent State University 1992 — 1995
Bachelor of Science, Technology
Community College of Allegheny County 1990 — 1991
LIPA February 2013 - May 2013
Verint-Systems March 2012 - November 2012
IBM January 2010 - March 2011
IBM July 2008 - December 2009
ICON Central Laboratories September 2005 - September 2007
Skills
Quality Assurance, Active DoD Top Secret..., QMF, IBM Mainframe, SPUFI, SQL, C++, Java, Unix, FTIR, Scanning Electron..., XPS, Physics, Chemistry, Applied Mathematics, Datastage, AIX, Matlab, Maple, Administration, Lotus Notes, Lotus Symphony, Sametime, MVS, Microsoft Office, FTP, Minitab, Excel, Manual Testing, Adobe Acrobat, Telnet, Putty, SSH Client, White Box Testing, Black Box Testing, Linear Algebra, Combinatorics, Mathematical Logic, Statistics, Statistical Modeling, CICS, Oracle, Phone Etiquette, Windows, Testing
Education
Cochise College 2014 — 2014
Associate's Degree, Military Intelligence, General, 3.0
FARMINGDALE STATE COLLEGE 2005 — 2008
BACHELOR OF SCIENCE, APPLIED MATHEMATICS / MATERIALS SCIENCE
Verint-Systems October 2013 - Present
Hewlett-Packard June 2008 - October 2013
Finisar Corporation November 2006 - June 2008
Iron Mountain June 2004 - October 2006
Serena Software January 2000 - January 2003
Sterling Software March 1998 - January 2000
EC Company 1999 - 2000
Premenos May 1996 - March 1998
Decision Data May 1994 - 1996
EMC Corporation June 1993 - 1994
Skills
Cloud Computing, Sales, Storage Area Networks, Enterprise Software, Selling, Sales Operations, Storage, B2B, Sales Management, Solution Selling, SaaS, Forecasting, Strategy, Marketing Strategy, Lead Generation, Leadership, Account Management, Salesforce.com, Sales Presentations, Cold Calling, Business Development, Direct Sales, New Business Development, Sales Process, Key Account Management, Team Leadership, Team Management, Building High..., Virtualization, Professional Services, Channel Partners, Go-to-market Strategy, Software Industry, Strategic Partnerships, E-commerce, Customer Satisfaction, Managed Services, Sales Enablement, Business Alliances, CRM, Data Center, Pre-sales, Partner Management, Demand Generation, Product Marketing, Product Management, HP, Storage Solutions, SAN, Management
Education
Weber State University 1991 — 1993
BA
Brigham Young University - Idaho 1986 — 1988
AA
verint Systems May 2011 - Present
Intelligroup December 1998 - April 2011
Education
Motilal Nehru National Institute Of Technology
Verint December 2010 - January 2015
Verint November 2007 - November 2010
Verint Systems October 1999 - October 2007
Avaaz Technologies Inc June 1998 - January 2001
Siemens December 1997 - April 1999
Skills
Enterprise Software, CTI, Professional Services, Integration, Pre-sales, Call Logging, Unified Communications, Software Project..., Product Management, VoIP, Telecommunications, Security, Solution Architecture, Call Centers, Data Center, Management, SaaS, VMware, Cloud Computing, Cisco Technologies, Servers, Virtualization, Avaya, Disaster Recovery, Software Development, TCP/IP, IVR, IP, SIP, System Architecture, Contact Centers, Managed Services, Solution Selling, Telephony, Service Delivery, Wireless, Network Architecture, Vendor Management, Sales Engineering, ITIL, ACD, Avaya Technologies, CRM
Education
Cornell University - Johnson Graduate School of Management 2011 — 2012
Executive Management
City University of New York City College 1991 — 1994
BE EE, Electrical Engineering
Oracle July 2015 - Present
Oracle January 2014 - Present
BigMachines AG September 2012 - January 2014
Verint-Systems September 2010 - March 2012
Telcordia Technologies February 2009 - July 2010
Redknee Inc April 2006 - March 2008
Wipro Technologies October 2000 - March 2006
Skills
SS7, SIP, SMPP, IP, MPLS, ATM networks, PDH, SMTP, Diameter, Telecommunications, GSM, Intelligent Networks, ISUP, Open Source Software, BSS, VoIP, TCAP, CDMA, INAP, TCP/IP, Quality Assurance, Quality Center, Software Design, Microsoft SQL Server, Erlang, Unix, Linux, Solaris, Windows, Doors, FrameMaker, ClearCase, Wireshark, Subversion, Wireless Networking, Agile Methodolgy, Management, QA Engineering, Quality Management, Enterprise Software, SaaS, Software Project..., Software Product..., SDLC, Integration, Testing, Perl, Software Development, Test Automation, Agile Methodologies
Education
Indian Institute of Technology, Madras 2000 — 2000
Telecommunications Certificate Program, Telecommunications
Faculty of Technology and Engineering, M.S. Univeristy 1996 — 2000
B. E., Electrical Engineering
salesforce August 2014 - Present
KOVA Corporation January 2012 - August 2014
Verint Systems June 2004 - January 2012
Norstan Communications September 2001 - June 2004
Dynamicsoft February 2000 - September 2001
Vocaltec Communications February 1997 - February 2000
MetLife June 1989 - February 1997
Skills
Solution Selling, Strategy, Business Development, Enterprise Software, SaaS, Professional Services, Cross-functional Team..., Management, International Sales, Strategic Planning, Strategic Partnerships, Management Consulting, Contract Negotiation, Sales Process, Go-to-market Strategy, Leadership, Team Management, International Business, Channel Partners, Speech Analytics, Entrepreneurship, Managed Services, Business Alliances, Unified Communications, Outsourcing, Call Centers, Lead Generation, Business Intelligence, Product Management, Workforce Optimization, Customer Analytics, Sales Enablement, CRM, Cloud Computing, Salesforce.com, VoIP, Mobile Devices, Telecommunications, Sales, Account Management, Direct Sales, Consulting
Education
City University of New York-Baruch College - Zicklin School of Business 2006 — 2009
Masters of Business Studies, Financial Markets & Investments
Harvard Business School 1995 — 1995
Executive Education, Information Systems
Wayne State University 1990 — 1994
Bachelor of Science, Finance
Verint Systems January 2007 - Present
The Library Corporation June 2002 - June 2006
Nortel Networks July 1999 - December 2001
Skills
Technical Writing, Manuals, Documentation, HTML, XML, Product Management, FrameMaker, DITA, RoboHelp, Editing, Software Documentation, Single Sourcing, Technical Documentation, Information Architecture, Technical Communication, Requirements Analysis, Guides, Agile, Proposal Writing, Writing, Microsoft Office, Content Management, Document Design, SharePoint, Word, User Experience, Change Management, Online Help, SaaS, SnagIt, Web Services, Enterprise Software, Management, Content Development, Scrum, Cloud Computing, Software Project..., Information Development, Web Content Management, Adobe Acrobat, Team Leadership, Captivate, Agile Methodologies
Education
George Mason University
BA, Business Administration
Transit Solutions February 2012 - Present
Fortress Mobile Systems December 2011 - February 2012
StrataGen Systems May 2010 - September 2011
Verint Systems January 2004 - September 2008
Verint Video Solutions 2004 - 2008
ORBITAL SCIENCES CORPORATION, Columbia, Maryland 1998 – 2003 April 1998 - August 2003
ORBITAL SCIENCES CORPORATION, Columbia, Maryland 1998 – 2003 April 1998 - August 2003
Saudi Arabian Transport Co (SAPTCO) 1980 - 1982
Skills
Scheduling, Security, Strategic Planning, Integration, Start-ups, Product Development, Program Management, Team Leadership, Marketing Strategy, Strategic Partnerships, Marketing, Project Planning, Sales, Contract Negotiation, Operations Management, Process Improvement, Budgets, Competitive Analysis, Process Scheduler, CRM, Business Development, Public Transport
Education
Des Moines Area Community College 1974 — 1976
AA, Marketing
Des Moines Area Community College 1973 — 1975
AA, Retail and Busniess
Bell Canada November 2014 - Present
Verint Systems May 2011 - November 2014
IBM Canada Ltd. April 1997 - May 2011
IBM 1997 - 1999
Skills
Solution Architecture, Telecommunications, Call Recording, Cisco, Genesys, Avaya, Project Management, Subject Matter Expert -..., Call Logging, Cisco Technologies, Enterprise Architecture, IT Strategy, Vendor Management, Integration, Pre-sales, Workforce Management, ITIL, Data Center, IVR, PMO, Business Analysis, Business Process, Cloud Computing, Software Development, Service Delivery, Disaster Recovery, VoIP, Professional Services, Enterprise Software, IT Service Management, SaaS, Project Delivery
Education
McMaster University 1994 — 1997
Computer Science (Specialist)
Punjab Agricultural University 1987 — 1991
M.Sc, Olericulture
Govind Ballabh Pant Krishi Evam Praudyogik Vishwavidyalaya 1984 — 1987
B.Sc, 1987
St.Mary's Academy, Saharanpur 1977 — 1984
High School, Physics, Chemistry, Biology, Maths and English
Verint-Systems January 2011 - Present
Verint-Systems February 2010 - January 2011
Stiefel, a GSK company April 2007 - September 2010
Larson-Juhl August 1998 - April 2007
Larson-Juhl September 1997 - August 1998
Skills
Windows Server, Backup & Restore, VoIP, Microsoft Exchange, Project Management, Citrix XenMobile, System Administration, Troubleshooting, PoE, Print Servers, Network Printing, Active Directory, Hardware Installation, Servers, Technical Support, VMware, Networking, Network Administration, Cisco Technologies, VLAN, Microsoft Office, SharePoint..., Corporate anti-virus, Security, Windows 7, Computer Hardware, Operating Systems, Help Desk Support, IT Service Management, ITIL, Mobile (iOS, Android..., Vasco DigiPass, Blackberry Enterprise..., Windows 7 Migration, SCCM, Symantec Ghost, Computer images, Disaster Recovery, Business Continuity, Visitor Management, Intercall/WebEx, Oracle, Firewalls, Web-Helpdesk, AS400 Administration, Lotus Notes, SAP, JD Edwards, Kronos Timekeeping
Education
Gwinnett Technical College 2000 — 2004
Associate of Science (A.S.), Network and System Administration
Verint Systems May 2006 - Present
Demos Solutions May 2001 - September 2006
eCredit January 2000 - May 2001
McKinsey & Company 1990 - 1999
Skills
Lead Generation
Education
Emmanuel College 1982 — 1986
B.F.A., Fine Arts
EY January 2015 - Present
Verint-Systems October 2011 - January 2015
Verint-Systems 2007 - October 2011
Witness Systems 2001 - 2007
Owner May 2001 - October 2001
iMediation October 2000 - May 2001
Arthur Andersen March 1998 - October 2000
United Airlines December 1995 - March 1998
Riverwood International March 1993 - December 1995
The Fun Company 1991 - 1995
Skills
Call Center, Product Management, E-Learning, Cloud Computing, Marketing Automation, Product Introduction, Enterprise Software, Outsourcing, SaaS, Analytics, Quality Assurance, Call Centers, Management, Software Industry, Sales Process, CRM, Pre-sales, Start-ups, Program Management, Product Development, Professional Services, Integration, VoIP, Agile Methodologies, E-commerce
Education
Georgia State University - J. Mack Robinson College of Business 1993 — 1995
MBA- IS
University of Florida 1989 — 1991
MSE, Materials Science and Engineering
Georgia Institute of Technology 1986 — 1988
Electrical Engineering
NICE Systems March 2013 - Present
Verint April 2004 - March 2013
Verint Systems June 2000 - March 2013
Witness System 2000 - March 2013
WITNESS ACTIONABLE SOLUTIONS 2000 - March 2013
Witness Systems Inc June 2000 - April 2004
Sears Consumer Network July 1996 - October 2000
PCS Health Systems October 1999 - June 2000
Skills
Management, Training, Business Process..., Recruiting, Process Improvement, Change Management, Integration, Enterprise Software, Call Centers, Project Management, Quality Assurance, Analysis, CTI, VoIP, Professional Services, IVR, Workforce Management, Microsoft SQL Server, Pre-sales, Analytics, CRM, Telecommunications, SaaS, Call Center, Coaching
Education
Arizona State University 1986 — 1990
Verint-Systems June 2010 - Present
SMS March 2010 - June 2010
Beacon Group March 2008 - November 2009
Consona CRM April 2007 - January 2008
Commonwealth Bank April 2006 - April 2007
LogicaCMG January 2000 - April 2006
Skills
Microsoft SQL Server, .NET, Integration, Business Analysis, Solution Architecture, Requirements Analysis, Databases, Software Development, C#, ASP.NET, SDLC, Java, CRM, Agile Methodologies, Enterprise Software, Oracle, JavaScript, Business Process, Management, Consulting, Oracle SQL Developer, CSS, Published Author, Mentoring, Strategic Visionary, Software Architectural..., Software Design, SQL, Business Intelligence, Software Project..., SSRS, KPI Implementation, Production Management, Software Solution...
Education
Macquarie University 1996 — 2000
Bachelor of Science, Information and Communication Sciences
Verint-Systems July 2013 - Present
PrincetonOne 2008 - 2009
Century 21 Benjamin Realty 2004 - 2006
Fireman's Fund Insurance Company May 1996 - October 1998
Skills
Equity Edge Online, Microsoft Excel, Microsoft Word, Outlook
Education
Grambling State University 1989 — 1992
Bachelor’s Degree, Computer Information Systems
Verint-Systems January 2011 - Present
Aerotek September 2006 - February 2011
Washington College August 2001 - June 2003
Skills
Strategic Planning, Customer Service, New Business Development, Account Management, Team Building, Project Management, Public Speaking, Sales Management, Sales, Marketing, Social Media, Negotiation, Team Leadership, Program Management, Management, Solution Selling, Salesforce.com, Recruiting
Education
Limestone College 1999 — 2001
BA, English
St. Mary's High School 1991 — 1996
Grant Thornton LLP May 2015 - Present
North Shore-LIJ Health System August 2013 - May 2015
Salvatore Albanese & Company, Certified Public Accountants January 2013 - April 2013
Verint-Systems January 2013 - February 2013
Holtz Rubenstein Reminick LLP August 2011 - August 2011
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Accounting, Financial Analysis, Bookkeeping, Customer Service, Financial Reporting, Teamwork, QuickBooks, ProSystem fx Tax, Networking, Tax, Tax Returns
Education
Hofstra University 2012 — 2013
Master of Science (MS), Accounting
Hofstra University 2009 — 2012
Bachelor of Business Administration (BBA), Accounting, 3.0
Cricket Wireless July 2015 - Present
Verizon Telematics, Inc. June 2014 - Present
Verizon Telematics, Inc. March 2013 - June 2014
Verizon Telematics, Inc. May 2012 - March 2013
Verint Systems February 2010 - April 2012
AutoTrader.com January 2008 - November 2009
Cox Communications August 2006 - December 2007
PricewaterhouseCoopers March 2006 - August 2006
Mindspring 1996 - 1998
Skills
Quality Assurance, Mobile Devices, SQL, SDLC, Business Analysis, Testing, User Acceptance Testing, Agile Methodologies, Manual Testing, Test Strategy, Mobile Applications, Integration, .NET, Regression Testing, Test Planning, Databases, Team Leadership, Leadership, Requirements Analysis, Oracle, Management, Visio, Requirements Gathering, Business Process, CRM, Process Improvement
Education
Florida State University 1987 — 1990
Bachelor of Arts (B.A.), Biology, General
University of Maryland College Park 1988 — 1989
Biology/Biological Sciences, General
Xerox August 2015 - Present
Defense Engineering, Inc. (DEI) January 2014 - July 2015
Booz Allen Hamilton December 2005 - January 2014
Verint Systems November 2004 - December 2005
ARTEL Incorporated January 2003 - November 2004
Genuity Inc. (formerly GTE Internetworking) March 2000 - July 2002
DoD/USAF Bolling AFB/11th Communications Squadron July 1998 - May 2000
Skills
Telecommunications, VoIP, Switches, Project Management, Testing, Unified Communications, Networking, DoD, Team Leadership, Infrastructure, Microsoft Exchange, Avaya, Computer Security, PMP, PMO, Access, Service Management, Program Management, Defense, SDLC, Vendor Management, IT Strategy
Education
University of Maryland University College
Master's, Telecommunications Management
University of Maryland University College
Bachelor's, Information Systems Management
Montgomery College
Coe College
Yodle January 2014 - Present
Benning Capital Group January 2010 - Present
PACS Industries April 2011 - September 2012
Verint Systems March 2005 - February 2010
Impath Inc. November 2003 - November 2004
Razorfish 2000 - 2003
Health Management Systems 1998 - 1999
Bamberger Polymers 1994 - 1999
Telemundo Media 1991 - 1994
Deloitte August 1988 - October 1991
Skills
Corporate Development, Start-ups, Strategic Planning, SEC, Competitive Analysis, IFRS, SAP, Sarbanes-Oxley, Public Companies, IPO, SEC filings, Sarbanes-Oxley Act, CFOs, Oracle Applications, Part-Time CFO Services, Oracle E-Business Suite, Mergers, Mergers & Acquisitions, Due Diligence, Financial Reporting, Financial Analysis, Tax, Process Improvement, Portfolio Management, Portfolio Company..., S1 Registration, Venture Financing, PeopleSoft, Cognos, Restructuring, Corporate Finance, Management, Revenue Recognition, Accounting, Consolidation, Auditing, Forecasting, Financial Audits, GAAP, US GAAP, Budgets, Managerial Finance, Acquisition Integration, Financial Modeling, Valuation, Financial Statements, Executive Management, Acquisitions, Financial Services, SEC Filings
Education
City University of New York-Hunter College 1986 — 1988
BS, Accounting
McClancy
Uppercase Living (Independent Sales) February 2015 - Present
Verint Systems September 2009 - April 2014
Verint Systems December 2007 - September 2009
Verint Systems (formerly Witness Systems) May 2007 - December 2007
Witness Systems December 2006 - May 2007
Witness Systems December 2005 - December 2006
Witness Systems September 2001 - December 2005
Geac Computers (acquired Clarus Corporation) October 1999 - September 2001
Clarus Corporation (formerly SQL Financials) December 1997 - October 1999
SQL Financials October 1996 - December 1997
Skills
Pre-sales, Technical Support, Microsoft SQL Server, Hardware, Operating Systems, Databases, Testing, Citrix, Professional Services, Help Desk Support, Sales, Enterprise Software
Education
Georgia State University 1982 — 1991
Bachelor of Science, Music
Dunwoody High School 1978 — 1982
Verint Systems May 2014 - Present
Sightly, Inc. March 2012 - May 2014
Ricoh Business Solutions November 2007 - March 2012
Airbus DS Communications February 2001 - November 2007
United States Marine Corps October 1988 - March 2001
Skills
Salesforce.com, Sales Operations, Leadership, Management, Account Management, SaaS, Sales Process, Operations Management, Forecasting, Business Process..., Process Improvement, Customer Service, Data Analysis, Call Centers, Customer Retention, Business Operations, Budgets, Microsoft Excel, Customer Satisfaction, Performance Improvement, Firepond
Education
California State University-San Marcos 1999 — 2000
MCSE, Information Technology
University of Phoenix
BS, Business Management
Verint Systems May 2015 - Present
Verint Systems February 2014 - May 2015
Verint Systems (formally Witness Systems, Inc) January 2010 - February 2014
Witness Systems October 1999 - January 2010
Formation Inc. March 1995 - October 1999
Bluestone Consulting June 1994 - March 1995
Formation, Inc July 1993 - June 1994
Skills
Enterprise Software, CTI, SaaS, Integration, Solution Architecture, Unified Communications, VoIP, Cloud Computing, Agile Methodologies, Telecommunications, Pre-sales, Software Development, Software Engineering, Contact Center..., Voice Biometrics, Product Management, Telephony, Technical Leadership, SIP, Object Oriented Design, TCP/IP, Quality Assurance, System Architecture, IVR, Agile Project Management, Cisco Technologies, Sales Engineering, Product Lifecycle..., Realtime Programming, Embedded Systems
Education
Drexel University 1995 — 1998
MS, Electrical Engineering / Engineering Mgmt
Penn State University 1989 — 1993
Bachelor's degree, Computer Engineering
Verint-Systems March 2015 - Present
Verint August 2011 - February 2015
A&J Processing LLC/Prime Title Search LLC/Pylon Processing LLC 2010 - 2011
Farber, Blicht, Eyerman & Herzog, LLP October 2006 - May 2010
Wild, Maney and Camera LLP 2004 - 2006
Skills
GAAP, Accounting, Financial Reporting, General Ledger, Financial Analysis, Microsoft Excel, Financial Accounting, Account Reconciliation, Sarbanes-Oxley Act, Internal Controls, Auditing, US GAAP, Fixed Assets, SEC filings, Payroll, QuickBooks, Tax Preparation, Process Improvement, Accruals, Financial Statements, Journal Entries, Microsoft Office, Variance Analysis, Sarbanes-Oxley, CPA, Finance, Budgets, Forecasting, Oracle Applications, Cognos, Hyperion Planning, Hyperion Financial..., CPE
Education
Hofstra University 2003 — 2006
BBA, Accounting
University of Hartford 2001 — 2002
N/A, Accounting
Lexmark Canada Inc. August 2014 - Present
Verint-Systems July 2013 - August 2014
Information Builders (Canada) Inc. May 2012 - June 2013
The VCAN Group Inc. July 2008 - March 2012
Oracle May 2006 - June 2008
Information Builders April 2005 - April 2006
Unisys 2000 - March 2005
Lexmark 1998 - 2000
AST Computer 1996 - 1998
Sidus Systems 1995 - 1996
Skills
ERP, Solution Selling, Customer Relations, Account Management, Business Intelligence, Sales Management, Mentoring, Procurement, Team Leadership, Contract Negotiations, Market Planning, Data Warehousing, Defense Industry, Public Sector, Customer Service, Customer Acquisition, Oracle Applications, conversational French, ETL, Account Reconciliation, Solution Architecture, Enterprise IT..., Contract Negotiation, Business Development, French, Defence, Sales Process, Program Management, Integration, Cloud Computing, Consulting, Business Analysis, Professional Services, Strategy, Negotiation, Selling, Management, Sales, Direct Sales, Sales Operations, Channel Partners, Leadership, Lead Generation, Customer Experience, Back Office, Workforce Management, Speech Analytics, Text Analytics, Management Consulting, Partner Management
Education
St. Thomas University (CA) 1980 — 1984
BA, History
Carleton University 1985 — 1986
Education and Psychology
Université Laval 1983 — 1983
Francais
Verint-Systems December 2013 - Present
Ultrafabrics, LLC December 2010 - December 2011
Skills
Microsoft Excel, Research, Microsoft Word, Social Media
Education
Hofstra University 2014 — 2015
Master's Degree, Accounting
Hofstra University 2010 — 2014
Bachelor's Degree, Accounting
VERINT SYSTEMS 2007 - Present
Witness Systems 1997 - 2007
Dun & Bradstreet Software 1990 - 1996
MSA (bought by D&B Software) 1984 - 1989
Education
Georgia Tech 1979 — 1984
Bach, Management Science
First Presbyterian High School
Verint-Systems June 2015 - Present
Argus Health Systems September 2012 - June 2015
DST Systems, Kansas City, Missouri April 2008 - September 2012
Sprint Nextel December 2000 - March 2008
Upasana Finance Limited, Chennai, India September 1992 - December 1996
Skills
Vendor Management, Software Development, SDLC, COBOL, DB2, Technical Project..., Agile Project Management, Re-engineering..., Offshore Management, Scrum, Testing, Cross-functional Team..., Software Project..., Requirements Analysis, Project Management, Integration, Requirements Gathering, Management, Leadership, Visio, SQL, PMP, PMO, Program Management, Agile Methodologies
Education
University of Missouri-Kansas City 2003 — 2008
MBA, Management Information Systems
University of Madras 1991 — 1992
M.Com, Commerce and Accounting
National Institute of Information Technology 1989 — 1991
PG Diploma, Computer Science
University of Madras 1987 — 1990
B.Com, Commerce and Accounting
Datapipe September 2013 - Present
Verint-Systems May 2013 - September 2013
Verint-Systems June 2005 - September 2013
Atlantic Paper Company October 2003 - May 2005
American Medical Alert Corporation August 2001 - August 2003
Skills
Word, Excel,..., Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Microsoft Excel, Accounts Receivable, Credit Analysis, Collection Development, Billing Systems, Billing Process, Billing Solutions, Cash Receipts, Oracle E-Business Suite, Oracle Applications, Oracle Discoverer, Business Intelligence, EDI, Process Improvement, Revenue, Sarbanes-Oxley Act, Sarbanes-Oxley, A/R Management, A/R analysis, Accounts Payable, Financial Analysis, Financial Reporting, Cash Flow, General Ledger, Account Reconciliation, Accounting, Internal Controls, Finance
Education
Briarcliffe College
Bachelor of Business Administration (BBA), Accounting
Dowling College
Master of Business Administration (MBA), Corporate Finance
Hephzibah Solutions Inc 2000 - Present
Verint Systems February 2015 - July 2015
ThyssenKrupp April 2014 - January 2015
Turner Broadcasting System March 2013 - March 2014
BlueLinx Corporation August 2008 - February 2013
S1 Corporation 2007 - 2007
Skills
Cisco Technologies, Networking, WAN, Routing, Network Security, CCNA, Network Design, Data Center, Disaster Recovery, Troubleshooting, Network Architecture, Switches, VPN, TCP/IP, VoIP, Cisco Routers, Routers, Firewalls, Juniper, Cisco Nexus, CCNP, Security, Network Administration, BGP, Active Directory, Cisco IOS, ITIL, Virtualization, Network Engineering, Servers, Telecommunications, Wireless, OSPF, Integration, IT Service Management, IP, DHCP, EIGRP, IPSec, IT Management, Managed Services, Cloud Computing, Unified Communications, MPLS, Linux, Palo Alto Networks
Education
Clark Atlanta University
Ahmadu Bello University 1982 — 1983
School of Basic Studies, Sciences
Government College Lagos,Eric-Moore 1976 — 1981
Mainland Preparatory Primary School Lagos 1969 — 1976
Verint-Systems August 2011 - Present
Skills
Product Management, CRM, Networking, Projects, Software Project..., Integration, Software Development, CTI, Requirements Analysis, SDLC, Enterprise Software, Telecommunications, Cloud Computing, Pre-sales, VoIP, IVR, Program Management, Professional Services, Unified Communications, Telephony, Virtualization, TCP/IP, Business Analysis, Avaya, SaaS, Leadership, Management, Vendor Management, Technical Support, Disaster Recovery, Solution Architecture, IT Management, Service Delivery, Data Center, System Deployment, Enterprise Architecture, ITIL, Team Management, IT Service Management, Call Centers, Servers, Unix, VMware
Education
Birla Institute of Technology and Science, Pilani 1998 — 2002
MS
Birla Institute of Technology and Sciences 1998 — 2002
MS
University of Madras 1995 — 1998
B.S
Verint Systems January 2010 - September 2013
Verint Systems January 2008 - January 2010
Verint Systems August 2005 - January 2008
OPUS Group January 2000 - August 2005
IMC Mgmt Consulting January 1995 - January 2000
AT Hudson January 1990 - January 1995
Skills
Management Consulting, Performance Management, Training, Professional Services, Integration, Leadership, CRM, SaaS, Enterprise Software, Process Improvement, Business Process, Management, Vendor Management, Business Process..., Call Centers, Consulting, Business Intelligence, Outsourcing, Mergers & Acquisitions, Program Management, Cloud Computing, Telecommunications, Business Process...
Education
Clarion University of Pennsylvania 1983 — 1987
BS, Business Management
Lean Six Sigma Certified
Series 7 certified - licensed stock broker
Verint-Systems December 2013 - Present
Jack Martin Insurance August 2013 - December 2013
Chaotic Creations March 2013 - July 2013
Paradise Grille January 2013 - July 2013
Servern School September 2012 - December 2012
Eckerd College 2008 - May 2012
Paradise Grille January 2011 - 2012
Cheeburger Cheeburger November 2007 - July 2008
Skills
Microsoft Word, Business Strategy, Communication, People Skills, Business Development, Marketing, Finance, Spanish, PowerPoint, Leadership, Event Planning, Problem Solving, Organization, Salesforce.com, Video Management Systems, CCTV, IP Cameras, Servers
Education
Eckerd College 2008 — 2012
Bachelor of Arts (BA), International Business, Graduated
InMoment November 2013 - Present
Verint-Systems February 2013 - November 2013
Vovici December 2010 - January 2013
ADP April 1996 - January 2010
ADP TotalSource July 1999 - April 2003
ADP April 1996 - May 1999
Skills
Salesforce.com, SaaS, Solution Selling, Enterprise Software, Selling, Account Management, Business Development, Strategy, Sales Process, Sales, Leadership, Management, Cold Calling, Analytics, Program Management, Strategic Partnerships, Competitive Analysis, Strategic Planning, Sales Management, Consulting, Lead Generation, Fundraising, Consultative Selling, Complex Sales, Public Speaking, Market Research, Marketing Strategy, Outsourcing, Call Centers, Call Center Development
Education
California State University-Northridge 1989 — 1993
BA, Psychology
erecruit May 2013 - Present
Verint Systems March 2006 - May 2013
Citizens Bank 2004 - 2006
Citizens Bank 1999 - 2004
Citizens Bank 1997 - 1999
Pizzeria Uno 1995 - 1997
Skills
Process Improvement, Training, Enterprise Software, Software Project..., Workforce Management, Business Analysis, Strategic Planning, Change Management, Project Management, Call Centers, Banking, Integration, Vendor Management, CRM, Quality Assurance
Education
Bentley University 1991 — 1995
Bachelor of Science, Mathematics
Columbia University in the City of New York HRIS Data AnalystNomura HoldingsFebruary 2011 - June 2011
Nomura Holdings February 2011 - June 2011
Nomura Holdings February 2011 - June 2011
Globecomm Systems Inc October 2010 - January 2011
Globecomm Systems Inc October 2010 - January 2011
Verint Systems February 2010 - June 2010
Verint Systems February 2010 - June 2010
Barclays Capital February 2009 - July 2009
Barclays Capital February 2009 - July 2009
NYCAPS February 2008 - August 2008
Skills
PeopleSoft, Recruiting, HRIS, Access, Employee Benefits, Analysis, Budgets, Payroll, Onboarding, Human Resources, Management, Software Documentation, Process Improvement, Personnel Management, Business Intelligence, Temporary Placement
Education
DeVry Institute of Technology 2000 — 2004
Bachelors, Professional Studies Computer Information Systems
DeVry University 2000 — 2004
Bachelor, Computer Information Systems
DeVry Institute of Technology
Bachelors, Professional Studies Computer Information Systems
Corvisa February 2015 - Present
Apptio February 2014 - February 2015
Jive Software February 2013 - February 2014
Verint Systems May 2007 - February 2013
Witness Systems 1999 - 2007
Parametric Technology Corporation 1993 - 1999
Xerox Corporation 1990 - 1993
Skills
Selling, Territory, Enterprise Software, Negotiation, Account Management, Solution Selling, Fortune 500, Software Sales, Speech Analytics, Call Center, Workforce Management, New Business Development, Sales Operations, Software Industry, Sales, Call Centers, Sales Management, Sales Process, Leadership, Management, Business Development, Contact Centers, Cloud Computing, SaaS, Professional Services, Forecasting, Salesforce.com, Strategic Partnerships, Lead Generation
Education
College of Saint Benedict 1986 — 1990
Bachelor's Degree
St. John's University 1986 — 1990
Bachelor of Applied Science (BASc), International Business
The SuperGroup Creative Omnimedia, Inc. April 2014 - Present
Aptean April 2013 - April 2014
Verint-Systems May 2011 - April 2013
Skills
Customer Service, SQL, Customer Satisfaction, Team Building, Salesforce.com, Sales, Enterprise Software, Business Analysis, Workforce Management, Windows, SaaS, Software Documentation, Software Implementation, Retail Banking, Client Training, Account Management, Analysis, Data Analysis, Process Improvement, Software Troubleshooting, Forecasting, Long-term Customer..., SSRS, Pivotal CRM, Employee Training, Team Management, EPM, Manufacturing, Zendesk, Troubleshooting, Project Management, Project Planning, Basecamp, Project Coordination, Project Estimation
Education
Appalachian State University 2007 — 2009
Gaston College 2005 — 2006
Pre-Professional Legal Studies
Cherryville high school
Goldman February 2015 - Present
inContact January 2013 - February 2015
Verint (GMT aquisition) September 2011 - April 2013
GMT Corp. January 2006 - November 2011
Interactive Intelligence January 2004 - December 2006
Verint-Systems 2001 - January 2004
Hewlett-Packard August 1995 - November 2000
Skills
Solution Selling, Enterprise Software, Business Development, Unified Communications, Strategy, Sales Messaging, Sales Management, Presentations, Call Center, Salesforce.com, Analytics, Call Centers, Sales, Leadership, Cloud Computing, Professional Services, Program Management, Management, Contact Centers, SaaS, Team Building, Sales Operations, Entrepreneurship, Strategic Partnerships, Lead Generation, CRM, Sales Process, Direct Sales, Telecommunications, Account Management
Education
Kellogg Executive Education 2013 — 2014
Business, International Business
Texas 1988 — 1993
Business Administration, International Business
Cisco March 2015 - Present
BT Americas September 2014 - March 2015
Verint Systems January 2013 - September 2014
Fidelus Technologies October 2011 - January 2013
Cisco November 2006 - October 2011
Avaya May 2003 - November 2006
Nortel Networks 1992 - 2003
Skills
Unified Communications, Wireless, Professional Services, Telepresence, Cisco, Managed Services, VoIP, Channel Partners, Channel Management, Telecommunications, Consultative Selling, SaaS, Cloud Computing, Direct Sales, Service Providers, Sales Management, Strategic Partnerships, Key Account Management, New Business Development, Collaboration Solutions, Data..., Avaya, Contact Center/CRM, Enterprise Video, Sales Director, Client Executive..., Large Deals, Contact Centers, Customer Interaction..., Data Storage..., Workforce Management, Strategy, Selling, Sales Process, Telephony, Cisco Technologies, Integration, Solution Selling, Sales, MPLS, Leadership, CRM, Data Center, Management
Education
Baruch College 2011 — 2012
in Progress, Financial Investments
Georgia Institute of Technology
BS Degree, Applied Biology
Verint Systems September 2010 - Present
ThePort Network 2007 - September 2010
Per-Se Technologies 2001 - 2007
Skills
Windows Server, Microsoft Exchange, VMware ESX, Software Documentation, XP, Hyper-V, Technical Support, Disaster Recovery, Visio, Storage, Storage Area Networks, Windows 7, Servers, VMware, IIS, Operating Systems, Computer Hardware, ITIL, Databases, IT Management, Software Installation, Enterprise Architecture, Hardware, Data Center, Virtualization, Google Apps, Linux, Network Administration, Security, Cloud Computing, Network Security, Microsoft SQL Server, Networking, Integration, Unix, System Administration, Windows XP, SQL
Education
De Anza College 1979 — 1981
computer science
Nomad Digital February 2014 - Present
Tamaggo May 2013 - February 2014
Verint Systems September 2007 - May 2013
Verint September 2004 - August 2007
Gestion Sabri Inc. 1997 - 2004
Various contracts 1994 - 1997
Skills
TCP/IP, Software Development, Integration, Linux, Troubleshooting, Project Management, Testing, Wireless, Agile Methodologies, IP Cameras, IP, LAN-WAN, OSPF, IP Multicast, Multilingual, French, English, Technical Support, Customer Service, Customer Satisfaction, Customer Oriented, Airports, Network Administration, Network Security, Network Design, Network Architecture, Microsoft Excel, Microsoft Exchange, Active Directory, Cisco Certified, Brocade, Fiber Optics, Ethernet, Quality Assurance, Quality Control, Product Development, Product Design, iOS, Windows Server, Windows 7, Windows Phone, Cabling, RTSP, DOS, Shell Scripting, OSI Model, Training, Google Apps, Outlook, Trend Analysis
Education
McGill University 2003 — 2004
Certificate, CCNA
UQAM 2002 — 2003
Computer engineering
University of Montreal 1997 — 1999
Computer sciences
CDI College 1995 — 1996
AEC, Computer networking and programming
Virtustream April 2013 - Present
Verint-Systems February 2011 - April 2013
Nokia 2005 - 2011
Home Depot October 2004 - February 2005
Witness Systems August 1999 - October 2004
Skills
Perforce, Linux, Subversion, JavaScript, Eclipse, Git, Bash, Agile Methodologies, CVS, Scrum, Agile Project Management, Weblogic, Perl, Shell Scripting
Education
University of Alabama 2008 — 2011
Bachelor, Business Studies
Georgia Perimeter College 2001 — 2004
Associate of Science, Management Information Systems
Verint-Systems February 2015 - Present
Verint-Systems September 2012 - February 2015
Verint-Systems November 2011 - August 2012
Verint-Systems March 2010 - November 2011
Verint-Systems July 2006 - March 2010
The Opus Group Consulting Firm 2004 - 2007
Richard Heath, CPA 2003 - 2004
Skills
Integration, Vendor Management, Telecommunications, Process Improvement, Call Centers, Pre-sales, SaaS, Program Management, Enterprise Software, Cloud Computing, Project Management, Team Leadership, Business Analysis, Solution Selling, VoIP, Requirements Analysis, Management, Software Development, Product Management, SQL, Back Office, Business Process..., CRM
Education
Coastal Carolina University 1994 — 2000
Accounting, International Business
Fachhochschule Mainz 2001 — 2003
International Business, International Business
Oracle September 2015 - Present
Interactive Intelligence June 2012 - September 2015
Calabrio, Inc August 2011 - May 2012
Verint Systems February 2007 - July 2011
Inter-Tel January 2004 - February 2007
Walnut Associates April 2001 - January 2004
Speechworks June 2000 - April 2001
HTI Voice Solutions October 1994 - June 2000
Davox January 1991 - October 1994
Skills
Contact Centers, B2B, Analytics, Voice of the Customer, Market Planning, Solution Selling, Unified Communications, SaaS, Call Center, Channel, Enterprise Software, VoIP, Workforce Management, Salesforce.com, Telephony, IVR, Telecommunications, Direct Sales, Managed Services, Account Management, Cloud Computing, New Business Development, Sales, Customer Experience, Sales Operations, Strategy, Start-ups, Sales Management, Leadership, Channel Partners, Avaya, Call Centers, Lead Generation, Sales Process, Management, Customer Retention, Integration, Professional Services, Go-to-market Strategy, Customer Satisfaction, Product Management, SIP, CRM, CTI, Pre-sales, Selling, Demand Generation, Partner Management, Software Industry, Business Alliances
Education
Gettysburg College 1986 — 1990
BS
Verint-Systems January 2015 - Present
KANA Software May 2013 - December 2014
City of New Orleans September 2011 - April 2013
City of Vancouver January 2008 - September 2011
City of Vancouver May 1998 - December 2007
City of Vancouver November 1997 - May 1998
Acumen Information Solutions November 1995 - November 1997
UNISYS UK BT/EPR Project Milton Keynes 1994 - 1995
Unisys 1994 - 1995
KYS Consulting 1993 - 1995
Skills
GIS, Integration, Software Development, Problem Solving, SQL, Business Analysis, Requirements Analysis, CRM, Lagan CRM, Data Analysis, Team Leadership, Process Improvement, XML, Team Building, HTML, Business Process, Spatial Analysis, Public Speaking, Analysis, Change Management, Government, Visio, Technical Writing, Unix, Project Planning, Data Modeling, Databases, SharePoint, Microsoft SQL Server, Software Documentation, Customer Service, Programming, Systems Analysis, Business Intelligence, System Administration, MS Project, Software Project..., Database Design, Requirements Gathering, Windows
Education
University of Victoria 1988 — 1992
B. Sc., Computer Science Co-op, Faculty of Engineering
Thompson Rivers University 1985 — 1988
Dipl., Engineering
British Columbia Institute of Technology
Area 1 Security July 2015 - Present
Verint-Systems December 2013 - July 2015
Victrio February 2011 - December 2013
Nuance September 1997 - January 2011
Nuance Communications September 1997 - February 2008
Carnegie Mellon University February 1991 - June 1997
Skills
Speech Recognition, Machine Learning, Python, Java, Algorithms, Artificial Intelligence, Speech Technology, Software Engineering, Scalability, Distributed Systems, Enterprise Software, Natural Language..., Pattern Recognition, C, Language Technology, Mobile Devices, Java Enterprise Edition, Multithreading, Anti-phishing
Education
Carnegie Mellon University 1985 — 1997
Masters
University of California, Berkeley 1989 — 1990
Intradiem November 2014 - Present
Verint-Systems February 2013 - October 2014
Verint July 2008 - February 2013
Aspect Software July 2004 - July 2008
Aspect Communications October 2001 - June 2004
Skills
IVR, Call Center, Unified Communications, Contact Centers, Solution Selling, Workforce Management, ACD, SaaS, Enterprise Software, VoIP, Professional Services, Telephony, Salesforce.com, CTI, Telecommunications, Cloud Computing, Direct Sales, Sales, Management, Sales Operations, Channel Partners, Leadership, Data Center, CRM, Avaya, Outsourcing, Business Alliances, Software Industry, Call Centers, Wireless, IP, Sales Enablement, Mobile Devices, Product Management, Sales Management, Managed Services, Vendor Management, Sales Process, Selling, Demand Generation, Customer Experience, Pre-sales, Go-to-market Strategy, Lead Generation, Integration, Account Management, SIP, Sales Engineering, Partner Management, Strategic Partnerships
Education
Middle Tennessee State University 1988 — 1994
Bachelor, Mathematics
Oakland High School
Oakland High School
Verint April 2007 - Present
Verint-Systems April 2007 - Present
Nortel October 2000 - March 2007
Bell Helicopter 1990 - 2000
Bell Helicopter 1997 - 1998
Bell Helicopter 1990 - 1997
Skills
Business Strategy, Strategy, Leadership, Contract Negotiation, Project Management, Product Development, Strategic Planning, Negotiation, Budgets, Product Management, Program Management, Process Improvement, Telecommunications, Cross-functional Team..., Change Management, Business Process..., Operations Management, Supply Chain Management, Six Sigma, Team Leadership, Vendor Management, Supply Chain, Human Resources, Supply Management, CRM, Manufacturing, Strategic Sourcing, Procurement, Forecasting, Continuous Improvement, MRP, Lean Manufacturing, Outsourcing
Education
Concordia University 1981 — 1984
Bachelor of Commerce, Major in Finance & Minor in Marketing
Cisco Systems 2010 - Present
Verint Systems 2009 - 2010
Cisco Systems 1999 - 2008
AIG 1996 - 1998
BGC Object-Oriented Software Co. 1994 - 1996
Skills
Technical Leadership, Spring, Software Engineering, Software Development, Agile Methodologies, REST, Java Enterprise Edition, Tomcat, Cloud Computing, Hibernate, Object Oriented Design, XML, Integration, Java, Distributed Systems
Education
Guangdong University of Technology
B.S., Electrical Engineering
Santa Clara University
M.S., Computer Engineering
Verint Systems June 2013 - Present
Lawson Software April 2008 - June 2013
Kronos 2005 - 2007
Ernst & Young 1994 - 1995
Skills
Enterprise Software, Professional Services, SaaS, Software Implementation, Business Process, ERP, Business Process..., Business Analysis, Business Intelligence, PMP, Integration, Management, Solution Selling, CRM
Education
Case Western Reserve University
Bachelor's degree
Verint Systems March 2000 - Present
Witness Systems January 2003 - July 2006
Witness Systems March 2000 - January 2004
Education
Mercer University 1987 — 1992
Verint Video Solutions January 2014 - Present
Verint Systems March 2012 - January 2014
Verint Systems February 2010 - March 2012
Verint Systems March 2007 - February 2010
Witness Systems March 2004 - March 2007
coaXmedia February 2003 - February 2004
Pathfire November 2001 - February 2003
Cachestream, inc March 2000 - October 2001
Lockheed Martin Aeronautics June 1997 - March 2000
NASA Lewis Research Center 1994 - 1997
Skills
Computer Security, VoIP, Enterprise Software, Networking Protocol, Cisco Call Manager, Software Development, Cryptography, PCI DSS, SSL, Data Security, Multicast, Embedded Linux, Aeroacoustics, Aerodynamics, CFD, Applied Mathematics, Scientific Computing, TCP/IP, Quality Assurance, Networking, System Architecture, Integration, SIP, Agile Methodologies, Program Management, Telecommunications, Security
Education
Florida State University 1987 — 1994
Ph.D, Applied Math
Fudan University 1978 — 1982
Bachelor of Science (B.S.), Computational Mathematics
Verint Systems 2006 - Present
Skills
Software Design, Software Engineering, Agile Methodologies, Software Development, C#, Object Oriented Design, Scrum, Linux, TCP/IP, C, .NET, Embedded Systems, C++, Multithreading, Visual Studio, Design Patterns, Networking, Debugging, GNU/Linux, RTSP, IP Cameras, Wireshark, Java, Awk, Bash, XML, VMS, GIMP
Education
Université du Québec - Ecole de Technologie supérieure 2001 — 2006
Bachelor's degrees (B.Ing.), Automated Manufacturing / Computer Science
Cégep du Vieux Montréal 2003 — 2004
Technique informatique
Verint Systems November 2009 - Present
Aspect Software 2005 - November 2009
Concerto Software 2004 - 2005
Melita International 1999 - 2003
Dun & Bradstreet June 1988 - July 1999
Dun & Bradstreet Software 1996 - 1998
Dun & Bradstreet Software 1991 - 1996
Dun & Bradstreet Software 1988 - 1990
Skills
IVR, Telephony, CTI, ACD, Call Center, Unified Communications, Contact Centers
Education
Drake University 1992 — 1994
MBA, Emphasis Accounting
University of Northern Iowa 1984 — 1988
BA, Business Management, Psychology
Verint-Systems June 2013 - Present
Aguila Consulting Services October 2005 - Present
Scholastic October 2010 - May 2013
The MathWorks June 2010 - October 2010
GPI/CARQUEST February 2009 - June 2010
CARQUEST 2009 - 2009
Brainware January 2007 - 2008
Verint 2007 - 2008
Verint Systems Inc. 2007 - 2008
WorkBenchSoftware August 2007 - October 2007
Skills
Oracle E-Business Suite, Oracle Applications, Large Systems..., Order to Cash, Quote to Cash, Oracle Order Management, Oracle R12 Financials, Business Process..., Oracle Discoverer, Oracle Installation
Education
Drexel University 1992 — 1998
Bachlor, Commerce and Engineering
Drexel University - LeBow College of Business 1992 — 1998
Verint Systems November 2013 - Present
Verint Systems November 2012 - November 2013
Verint Systems January 2007 - October 2012
Witness Systems March 2005 - December 2006
Witness Systems May 2000 - February 2005
Education
Birla Institute of Technology and Science 1995 — 1996
M.E., Computer Science
CBIT (Osmania University), Hyderabad A.P. 1990 — 1994
Bachelor of Engineering (B.E.), Computer Science and Engineering
Verint-Systems March 2013 - Present
J.D. Power June 2004 - March 2013
J.D. Power and Associates April 2006 - March 2008
J.D. Power and Associates June 2004 - April 2006
Trotta Associates February 2002 - June 2004
Accenture April 2001 - June 2001
Accenture: FXall (Goldman Sachs Client Group) New York, NY February 2001 - April 2001
Accenture: FleetBoston Financial Boston MA October 2000 - February 2001
Accenture: Vanguard Malvern, PA June 2000 - October 2000
Accenture: Morgan Stanley New York, NY February 2000 - June 2000
Skills
Customer Insight, Market Research, Product Management, CRM, Competitive Analysis, Marketing Research, Analytics, Segmentation, Quantitative Research, Business Strategy, Competitive Intelligence, Product Development, New Business Development, Strategy, Business Development, Marketing, Market Analysis, Salesforce.com, Analysis, Management, Leadership, Financial Services, Customer Satisfaction, Budgets, Sales, Banking, Strategic Planning, Project Planning, Vendor Management, Customer Experience, Enterprise Software, Cross-functional Team..., Training, Business Analysis, Management Consulting, Data Analysis
Education
Carnegie Mellon University - Tepper School of Business 1997 — 1999
Masters of Business Administration (MBA), Strategy, Finance and Operations Management
University of Illinois at Urbana-Champaign 1988 — 1993
Bachelor of Science in Chemical Engineering, Engineering
Verint Systems Senior Account ExecutiveVerint Systems1996 - Present
Verint Inc. 1996 - Present
Verint Systems 1996 - Present
Education
Florida State University 1985 — 1989
Verint-Systems May 2015 - Present
Red Book Connect April 2014 - April 2015
MarketSource March 2012 - March 2014
MarketSource January 2011 - March 2012
MarketSource 2006 - January 2011
General Motors 2005 - 2006
ADP Benefit Services Inc 2004 - 2005
Skills
CRM, Analytics, Business Intelligence, Management, Analysis, Training, Business Analysis, Data Analysis, Microsoft Excel, Market Research, Leadership, Process Improvement, Salesforce.com, SaaS, B2B, Account Management, PowerPivot, Data Visualization, NetSuite, Financial Analysis, Strategy, Sales Operations
Education
Keller Graduate School of Management of DeVry University 2006 — 2007
MBA, Some Coursework Completed
North Georgia College and State University 2000 — 2003
BS, Secondary Biology Education
Georgia Perimeter College 1998 — 2000
AS, Biology
Verint Systems April 2014 - Present
G-Techt Global Corporation October 2011 - September 2013
Skills
Accounting, Financial Reporting, Auditing, Financial Analysis, Financial Accounting, Account Reconciliation, General Ledger, Internal Controls, Internal Audit, Sarbanes-Oxley Act, Access, Microsoft Excel
Education
Georgia State University - J. Mack Robinson College of Business 2004 — 2009
Bachelor of Business Administration (BBA), Finance
Georgia State University - J. Mack Robinson College of Business 2004 — 2009
Bachelor of Business Administration (BBA), Accounting
Nankai University
Bachelor of Science (BS), Business/Managerial Economics
Hiatus October 2013 - Present
Comverse April 1991 - September 2013
Verint Systems January 2002 - March 2012
Ulticom January 2000 - December 2010
Robotic Vision Systems, Inc. (RVSI) June 1984 - April 1991
Skills
Solution Selling, Program Management, IP, Strategic Partnerships, Entrepreneurship, Management, Marketing, Financial Analysis, Customer Service, System Architecture, Sales, Unified Communications, Financial Modeling, Start-ups, Software Project..., CRM, International Business, Product Development, Mobile Devices, Account Management, Leadership, Channel, Valuation, Negotiation, Private Equity, Salesforce.com, Online Marketing
Education
St. John's University, The Peter J. Tobin College of Business 1981 — 1984
MBA
Babson College 1976 — 1980
Bachelor of Science (BS)
Verint-Systems May 2012 - Present
company.com May 2009 - May 2012
connexus corp December 2005 - April 2009
Macrovision Corp. April 2002 - November 2005
iDini November 2000 - April 2002
Encanto Networks February 1999 - November 2000
Hewlett-Packard November 1986 - February 1999
Education
University of California, Los Angeles 1983 — 1984
MS, Computer Science
University of California, Los Angeles 1979 — 1981
MS, Chemical, Nuclear & Thermal Engg.
Indian Institute of Technology, Bombay 1974 — 1979
BS, Chemical Engineering
Vistronix February 2011 - Present
Verint Systems March 2004 - April 2011
Gaming Labs International July 2003 - March 2004
Avaya 2000 - 2002
NCR 1992 - 1999
AT&T 1978 - 1992
Skills
Testing, Quality Assurance, System Testing, Software Development, Management, Integration, Unix, Software Quality..., Systems Engineering, TCP/IP, Software Engineering, Agile Methodologies, System Architecture, Linux, Requirements Analysis
Education
New York University - Leonard N. Stern School of Business 1973 — 1976
M.S., Quantitative Analysis
Drexel University 1968 — 1973
BS, Business Administration
Drexel University - LeBow College of Business 1968 — 1973
B.S., Cusiness Administration - EDP
Verint February 2015 - Present
Verint Systems July 2005 - February 2015
KnowledgeStorm, Inc. (acquired by TechTarget) 2002 - 2005
Skills
Solution Selling, Professional Services, Call Centers, Enterprise Software, Salesforce.com, Program Management, Workforce Management, Contact Centers, SaaS, CRM, Call Logging, Cloud Computing, Unified Communications, Lead Generation, Telecommunications, Integration, Strategic Partnerships, CTI
Education
Central Michigan 1992 — 1994
Holt High School 1985 — 1989
United States Army February 2013 - February 2014
United States Army February 2010 - February 2013
United States Army September 2008 - November 2010
Government 2007 - 2008
VaARNG 2004 - 2006
United States Army Reserve 2003 - 2005
Verint Systems 2001 - 2005
Verint Systems 2001 - 2005
US Army 1992 - 1996
Skills
Computer Security, SharePoint, LAN-WAN, CISSP, Military, Testing, Military Experience, Windows Server, Microsoft Servers, OSPF, Network Administration, CEH, Command, Security, Networking, Government, Management, National Security, DIACAP, DHCP, Leadership, Active Directory, Information Assurance, Information Technology, Operational Planning, Program Management, Network Security, Security Clearance, Systems Engineering, Disaster Recovery, ITIL, Project Planning, Computer Network..., Data Center, Military Operations, Team Leadership, VPN, Top Secret, Intelligence Analysis, Integration, TCP/IP, Information Security, Windows, Information Security..., Project Management, XP, Network Engineering, Army, Telecommunications, Computer Forensics
Education
George Mason University 2003 — 2007
MS
Yves R. Hamel et associés inc. June 2013 - Present
Videotron August 2010 - May 2013
BPR January 2008 - August 2010
Verint 2007 - 2008
Verint Systems 2007 - 2008
Skills
Telecommunications, TCP/IP, IP, Testing, Quality Assurance, VoIP, Windows, SNMP, Test Planning, C, JIRA, Test Automation, Cisco Technologies, Ethernet, SIP, Wireless, Routing, Switches, Troubleshooting, Wireless Networking, WiFi, DNS, DHCP, IPv6, TR-069
Education
Université du Québec - Ecole de Technologie supérieure 2002 — 2008
Bachelor's degree, Telecommunications Engineering
Double Line Inc. February 2014 - Present
Independent Contractor July 2013 - February 2014
Major Oak Consulting November 2011 - June 2013
Implementation Services March 2008 - October 2011
Verint Systems November 2003 - February 2008
Mutual of Omaha 1989 - 2003
Skills
Business Analysis, Business Process..., Process Improvement, Change Management, Program Management, Project Management, Management Consulting, Six Sigma, Business Intelligence, SDLC, Data Warehousing, Vendor Management, Business Process, Performance Management, Leadership, Visual Basic, Operations Management, Analysis, Project Delivery, Enterprise Architecture, Business Transformation, Training, Business Process..., Requirements Gathering, Strategic Planning, Software Project..., Continuous Improvement, Quality Assurance, Lean Manufacturing, T-SQL, SharePoint, IT Strategy, PL/SQL, Process Engineering, Project Planning
Education
Angelo State University 1983 — 1987
Mathematics and Computer Science
Central High School 1980 — 1983
Verint-Systems January 2013 - Present
Resource Logistics May 2005 - Present
Onward Technologies May 2004 - May 2005
Bluestar Infotech Ltd. August 2002 - May 2004
Onward Technologies July 2000 - August 2002
i-flex solutions Ltd July 1999 - July 2000
TERA Informatics Pvt. Ltd. July 1997 - July 1999
Skills
SDLC, Requirements Analysis, Software Project..., Agile Methodologies, SOA, Microsoft SQL Server, C#, Business Analysis, Software Development, Web Services, ASP.NET, Integration, Solution Architecture, .NET, Oracle, Visio, Database Design, Databases, Scrum, Testing
Education
Project Management Institute 2012 — 2012
PMP, Project Management
University of Florida 2011 — 2012
Master of Business Administration (MBA), Finance and General Management
University of Florida - Warrington College Of Business 2011 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.8
Narsee Monjee Institute of Management Studies 1999 — 2004
Master's Degree in Finance, Finance, General
ACE 1993 — 1996
Master's in Software Engineering, Information Technology
University of Mumbai 1990 — 1993
BS, Physics & Electronic Instrumentation
Verint-Systems December 2012 - Present
iMDsoft November 2011 - December 2012
iMDsoft May 2007 - November 2011
iMDsoft January 2010 - August 2011
Sintec Media 2006 - 2007
SintecMedia Ltd 2006 - 2007
Medcon (McKesson) 2003 - 2005
Skills
Management, Project Management, Hospitals, Healthcare Information..., Software Implementation, Software Project..., Account Management, Customer Support
Education
Bar-Ilan University 2000 — 2003
bachelor, Psychology
American School of Milan 1991 — 1992
Verint Systems 2010 - Present
R&A Lee Enterprise January 2008 - September 2010
Coca-Cola Enterprises 2004 - 2008
Coca-Cola Enterprises 2003 - 2004
Coca-Cola Enterprises October 1999 - January 2003
Coca-Cola Enterprises January 1998 - January 2000
North America January 1997 - January 2000
Coca-Cola Enterprises January 1987 - January 1997
Coca-Cola Enterprises 1988 - 1989
The Coca-Cola Company 1982 - 1987
Skills
Change Management, ITIL, Network Security, Vendor Management, IT Service Management, Team Leadership, Security, Process Improvement, People Management, Telecommunications, Cisco, Budget Management, Project Implementation, VoIP, Team Building, TCP/IP, Problem Solving, WAN, Cross-functional Team..., IT Strategy, Consultancy, Strategic Planning, Budgeting, Budgets, Networking, PMO, Cisco Technologies, Management, Leadership, Software Documentation, Disaster Recovery, Project Management, System Administration, Cloud Computing, Technical Support, Information Technology, Integration, Network Administration, IT Management, Software Development, Data Center, Hardware, SharePoint, Infrastructure, Training
Education
American InterContinental University 2008 — 2009
Bachelor, Information Technology, Network Administration
Georgia Institute of Technology - Georgia Tech College of Management 1998 — 1998
Certificate, Information Technology Management
Control Data Institute 1981 — 1981
Certificate, Computer Programming; Industrial Management
Georgia Institute of Technology 1977 — 1981
Industrial Management
NICE Systems April 2008 - Present
NICE Systems April 2008 - March 2012
Verint June 2007 - February 2008
Verint Systems 2007 - 2008
Witness Systems January 2005 - May 2007
Blue Pumpkin Software April 2000 - December 2004
Blue Pumpkin 2000 - 2003
Cygnus Technology, Inc. 1997 - 2000
Education
Azusa Pacific University 1995 — 1997
SBR October 2013 - Present
iCongo/Hybris February 2011 - October 2013
Verint November 2007 - February 2011
Verint Systems Canada 2007 - February 2011
Verint Systems 2007 - February 2011
Verint Video Solutions 2007 - February 2011
Cognos 1998 - 2007
Cognos, An IBM Company 1998 - 2007
Speedware 1995 - 1998
SR Telecom 1992 - 1995
Skills
Bilateral breathing :-)
Education
McGill University
Electrical Engineering
Verint Systems Technical SupportVerint2000 - Present
Skills
Enterprise Software, SaaS, Call Center, Call Centers, Workforce Management, Integration, Troubleshooting, Professional Services, CTI, Telecommunications
Education
De Anza College 1999 — 2000
Senior Systems Administrator May 2010 - Present
Sage Technologies Solutions LLC March 2009 - May 2010
NorthSight, Inc May 2008 - March 2009
Verint Systems 2006 - 2007
FIMC 2000 - 2005
Financial Insurance Management Corporation 1999 - 2005
Skills
Salesforce.com, Outlook, Microsoft Office, Microsoft Exchange, Microsoft SQL Server, VMware ESX, Cisco Technologies, HP Proliant, Dell PowerEdge Servers, Microsoft Technologies, Microsoft Servers, IIS, FTP, Interactive Intelligence, Sonicwall, Cisco VPN, VoIP, Network Design, Datacenter..., Data Center, IT Management, Windows 7, Windows Vista, Android, Windows XP Pro, Terminal Services, Wordpress, Visio, Citrix Metaframe, Time Matters, Worldox, Zimbra, Novell Netware, Symantec Endpoint..., Backup Exec, Veeam, Active Directory, Barracuda Spam Firewall, Barracuda Load Balancer, SAN, NAS, LAN-WAN, Calyx Point, WSUS, Project Management, Email Hosting, Web Hosting, Servers, Troubleshooting, VMware
Education
Keiser College 1998 — 2000
Associate's degree
Verint Systems December 2010 - Present
Cognizant Technology Solutions June 2000 - December 2010
MetLife 2003 - 2006
Ramco Systems April 1998 - June 2000
Skills
Quality Assurance, Testing, QTP, SDLC, Test Automation, Quality Center, Agile Scrum Master
Education
Anna University 1996 — 1998
M.E, Instrumentation
Madras Institute of Technology 1996 — 1998
M.E, Instrumentation
Sri Venkateswara University 1992 — 1996
B.Tech, Electrical and Electronics
Hannon Law Group,LLP December 2009 - Present
Hannon Law Group,LLP May 2008 - December 2009
Columbus Community Legal Services, General Practice Clinic January 2008 - May 2008
Department of Labor, Employment Standards Administration, Office of Federal Contract Compliance September 2007 - November 2007
Law Offices of Phyllis Outlaw & Associates June 2007 - August 2007
Verint Systems June 2004 - August 2006
Education
The Catholic University of America, Columbus School of Law 2006 — 2009
Juris Doctor
Loyola University Maryland 2002 — 2006
BA, Economics
Avaya June 2015 - Present
Verint-Systems May 2014 - June 2015
Avaya May 2013 - May 2014
Avaya Professional Services November 2009 - May 2013
Avaya June 2004 - November 2009
Auto Nation April 2003 - June 2004
Private business venture outside of Telecommunications May 2002 - April 2003
Avaya 1995 - May 2002
Barnett Technologies 1990 - 1995
First American Bank and Trust 1981 - 1990
Skills
MS Project, MS Office, Escalations Management, PowerPoint, Strategy, Pre-sales, Business Analysis, Telecommunications, Project Planning, Visio, Microsoft Office, PMP, Management, Project Management, VoIP, Call Centers, Avaya, Team Leadership, Sales, Program Management, Process Improvement, Vendor Management, Avaya Technologies, Telephony
Education
Avaya Learning Center 2015 — 2019
Avaya Certified Associate, IP Telephony
Colorado Technical University
Bachelor's Degree, Business/Office Automation/Technology/Data Entry, Summa Cum Laude (4.0)
Palm Beach Community College
Associate's Degree, Business Administration and Management, General
Project Management Institure
PMP, Project Management
Icon Technology Consulting August 2015 - Present
Verint-Systems October 2011 - August 2015
Reed Business Information February 2011 - October 2011
ADP September 2009 - February 2011
Alexander Proudfoot February 2009 - September 2009
Old Mutual Financial Network January 2008 - January 2009
McNaughton-McKay Electrical Company April 2001 - January 2008
Factory Automation Systems October 2000 - April 2001
TMP Directional Marketing April 1998 - August 2000
Skills
Salesforce.com, CRM, Account Management, Sales Operations, SaaS, Sales Process, Management, Vendor Management, Project Management, Sales, Leadership, Process Improvement, Cloud Computing, Business Development, Training, Strategic Planning, Online Marketing, Marketing Strategy, 301 Salesforce.com..., Salesforce.com..., Org Consolidation
Education
Georgia College and State University 1991 — 1993
Bachelor of Science
Middle Georgia State University 1987 — 1991
Associate of Science (A.S.)
US Army July 2009 - Present
Oxford International Consulting October 2008 - May 2009
Verint Systems May 2008 - September 2008
B2B Workforce, Inc May 2008 - September 2008
Linium Business Intelligence December 2007 - April 2008
2007 Consulting August 2007 - November 2007
U.S January 2007 - July 2007
Circuit City Stores Inc August 2006 - December 2006
2006 Consulting August 2006 - December 2006
Office of the Attorney General February 2006 - June 2006
Education
Florida Institute of Technology
MASTER OF C.S
Golden Gate University
MASTER
Marist College
BACHELOR OF SCIENCE
ADEAM International March 2014 - Present
Consultant March 2013 - Present
Verint-Systems March 2011 - January 2013
IMS Health January 2009 - September 2010
IMS Health January 2007 - January 2009
IMS Health January 2004 - January 2007
IMS Health January 2001 - January 2004
American Lawyer Media, Inc. March 1999 - December 2001
Dex One (RH Donnelley and Dun & Bradstreet) May 1992 - March 1999
Avon Products, Inc. May 1982 - May 1992
Skills
Software and Services, Pharmaceuticals, Healthcare, Market Information and..., Professional Services..., Media – Digital, Online..., Consumer Products, Public Companies, Private Companies, Strategy Development, Business Strategy, Business Planning, Acquisition Integration, International – Asia..., Business Process..., Budgeting and..., Operations Analysis, Finance and Accounting, Finance Operations, International Business, International Management, Market Research, Market Analysis, Online Advertising, Budgets, Change Management, Finance, Strategy, Private Equity, Mergers & Acquisitions, Multimillion Dollar P&L, Cash Flow Improvement, Global Systems..., Compliance & Controls, Information Technology..., Merger, Cost Reduction &..., Risk Management, Cross-Cultural Relations, Strategic Negotiations, Shared Services..., Benchmarking & Metrics, Business Reorganizations, Board of Directors, Investor Relations, Financial Reporting, Legal Management, Tax Compliance, Financial Audits, Human Resources
Education
Pace University - Lubin School of Business 1986 — 1991
Master of Business Administration (MBA), Financial Management
Mercy College
Bachelor of Business Administration (BBA), Accounting
Verint Systems May 2012 - Present
GE Energy September 2008 - May 2012
GE Energy October 2005 - September 2008
Skills
Leadership, Logistics, Customer Satisfaction, Six Sigma, Process Improvement, Operations Management, Continuous Improvement, Cross-functional Team..., Team Leadership, Customer Service, Data Analysis, Supply Chain Management, Testing
Education
MERCER UNIVERSITY, STETSON SCHOOL OF BUSINESS
Master of Business Administration, Management
Georgia State University
Bachelor of Arts, Spanish; International Business
Verint-Systems January 2015 - Present
Skills
Customer Service, Enterprise Software, Management, Microsoft Excel, Microsoft Office, Project Management, SaaS
Education
Kaplan University
Master's degree, Business Administration and Management, General
Verint-Systems May 2005 - Present
Hewlett-Packard 1993 - 2002
Skills
Workforce Management, CTI, Avaya, Enterprise Software, Microsoft SQL Server, Integration, Technical Support
Education
CSU Chico 1990 — 1993
BS, Computer Information Systems
Verint-Systems April 2011 - Present
Rockwell Collins August 2008 - April 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook
Education
Clemson University 2004 — 2005
Bachelor of Science (BS), Business Administration and Management, General
Radford University 2000 — 2003
Verint-Systems September 2013 - Present
Education
Georgia Institute of Technology 2009 — 2013
Bachelor of Science in Computer Science
Verint-Systems May 2013 - Present
Verint-Systems October 2007 - May 2013
BDO USA, LLP November 2005 - September 2007
Rosen Seymour Shapss Martin & Company LLP September 2001 - November 2005
Skills
Financial Reporting, Accounting, US GAAP, Microsoft Excel, Microsoft Word, Oracle, Analysis, Auditing, Accruals, Fixed Assets
Education
SUNY Binghamton 1997 — 2001
Bachelor's degree, Accounting
Verint-Systems July 2010 - Present
Avaya June 2005 - June 2010
Qwest October 2001 - June 2005
Skills
TCP/IP, Unix, Linux, Telecommunications, Integration, SQL, VoIP, Microsoft SQL Server, Agile Methodologies, Cisco Technologies, Java
Education
Colorado State University 2012 — 2015
BS Information Technology
Verint-Systems May 2015 - Present
Survey Advantage 2012 - 2013
Skills
Java, HTML, SQL, Troubleshooting, Leadership, Networking, Windows, Linux, Microsoft Excel, Software Development
Education
Keene State College 2011 — 2015
Bachelor of Science (BS), Computer Science
FalconStor Software July 2015 - Present
American & Interstate Signcrafters May 2014 - June 2015
Verint-Systems April 2011 - May 2014
Verint-Systems November 2009 - April 2011
Verint-Systems April 2007 - November 2009
Adecco Group November 2005 - March 2007
Skills
Accounts Receivable, Account Reconciliation, General Ledger, Great Plains Software, Oracle Applications, Microsoft Excel, Accruals, Accounts Payable, QuickBooks, NetSuite, Cost Accounting, Job Costing, Amortization Schedules, Fixed Assets, Bank Reconciliation, Intercompany Accounts, Financial Accounting, Cash Receipts, Patents, Intacct, ADI, Journal Entries, Cash, Spreadsheets, Pivot Tables, Microsoft Dynamics GP
Education
State University of New York College at Old Westbury 2010 — 2016
Master's Degree, Accounting, 3.4 GPA
Saint Joseph's College 2002 — 2005
Bachelor of Arts (B.A.), Education
Nassau Community College 2000 — 2002
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Verint Systems July 2005 - Present
Education
Clemson University 2001 — 2004
Master of Science (M.S.), Computer Science