Gaylord Hotels
Industry: Hospitality company
DescriptionGaylord Hotels is the large convention hotel brand of Marriott International. It consists of four large hotels with attached convention centers and one overflow support hotel property. The properties are owned by Ryman Hospitality Properties, Inc. Parent organization: Marriott International Founder: Edward Gaylord Founded: 1982 Headquarters: Nashville, TN Number of locations: 5
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Gaylord Hotels Employees
Irving ISD May 2013 - Present
Self Employed January 2009 - Present
Gaylord Hotels October 2014 - Present
Irving ISD May 2012 - September 2013
Rain Forest Cafe Grapevine March 2013 - August 2013
Kohl's Department Stores July 2010 - April 2012
Payless ShoeSource November 2009 - June 2010
Skills
AutoCAD, Computer Proficiency, Clerical Skills
Education
The University of Texas at Arlington
Bachelor's Degree, Architecture
North Lake College 2010 — 2015
Associate's Degree, Science
Nimitz High School 2006 — 2010
Distinguished Diploma, High School
TrüNorth Warranty of North America May 2015 - Present
DHL January 2014 - January 2015
YMCA March 2013 - August 2014
Gaylord Hotels November 2011 - March 2013
Mississippi State University August 2010 - May 2011
Skills
Event Planning, Marketing Strategy, Budgets, Social Media, Analysis, Public Relations, Event Management, Customer Service, Corporate Events, Microsoft Office, Strategic Planning, Marketing, Social Media Marketing, Research, Telecommunications, Advertising, Account Management, Team Building, Social Networking, Public Speaking, Management, Sales, Marketing Communications
Education
Mississippi State University 2010 — 2011
Mississippi State University 2010 — 2011
Business/Marketing Fall
Coppell High School 2006 — 2010
Coppell High School 2006 — 2010
Business Administration
Trump National Washington DC March 2015 - Present
Gaylord Hotels February 2008 - June 2014
The Greenbrier Resort June 2004 - February 2008
Art In Ice September 1999 - June 2004
Skills
Restaurants, Hotels, Food, Fine Dining, Catering, Hospitality, Training, Customer Satisfaction, Leadership, Food, Cuisine, Hiring, Management, Sales, Operations Management, Hospitality Management, Hospitality Industry
Education
Johnson & Wales University 2002 — 2004
Master of Business Administration (M.B.A.), Global Business- Organizational Leadership, 3.85
Johnson & Wales University 1998 — 2002
Bachelor's Degree, Culinary Arts/Chef Training, 3.58
St. Andrews Country Club 2007 - Present
The Ritz-Carlton Hotel Company LLC 2004 - 2007
The Club at Admirals Cove May 1999 - December 2003
Boca Raton Resort & Club June 1998 - May 1999
Old Marsh Golf Club August 1991 - June 1998
The Ritz-Carlton Hotel Company LLC 1987 - 1991
Gaylord Hotels 1987 - 1988
Callaway Gardens Resort 1985 - 1986
Callaway Gardens Resort 1985 - 1986
The Greenbrier 1976 - 1981
Skills
Golf, Hospitality, Hospitality Management, Food & Beverage, New Business Development, Culinary, Marinas, Resorts, Country Clubs, Troubleshooting, Training & Development, Wine, Golf Courses, Hospitality Industry, Training, Hotels, Catering, Employee Training, Menu Engineering, Hiring, Project Planning, Banquets, Menu Development, Event Management, Culinary Skills, Fine Dining, Team Building, Restaurants, Budgets, Club, Pre-opening, Event Planning, Golf Course Management, Restaurant Management, Food Service, Food, Banquet Operations, Revenue Analysis, Hotel Management
Education
Marshall University
Texas Ale Project September 2015 - Present
Glazer's Distributors February 2015 - September 2015
Lincoln Property Company November 2014 - February 2015
Lincoln Property Company November 2013 - February 2015
Glazer's Distributors January 2012 - November 2013
Gaylord Hotels June 2007 - September 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Windows, Outlook, Public Speaking, HTML, Strategic Planning
Education
Amberton University 2010 — 2014
Bachelor's of Science, Business, Management, Marketing, and Related Support Services
DR Horton December 2014 - Present
KUBRA September 2013 - Present
KUBRA October 2012 - Present
GAYLORD HOTELS October 2011 - October 2012
DCT (Contract for Lockheed Martin) November 2001 - September 2010
Skills
Microsoft SQL Server, Active Directory, Windows Server, VMware, IIS, VMware ESX, Virtualization, SQL, Disaster Recovery, Cisco Technologies, Servers, Network Security, Technical Support, System Administration, Networking
Education
Tarrant County College 2011 — 2011
Firefighter Basic, TCC Basic Fire Academy, 3.5
Tarrant County College 2005 — 2007
EMT / Paramedic, EMT / Paramedic, 3.5
TECHSKILLS TRAINING 2000 — 2001
Cisco Certified Network Associate, Cisco Certified Network Associate, 4.0
CCI Training Center 1997 — 1998
MCSE, MCSE with NT 4.0, 4.0
Self Employed March 2011 - Present
Gaylord Hotels January 2003 - November 2010
Skills
Graphic Design, Photography, Creative Direction, Branding & Identity, Logo Design, Print Ads, Brochures, Trade Show Signage, Vehicle Wrap Design, Typography, Art Direction, Brand Development, Marketing, Web Design, Leadership, Marketing Strategy, Video, Adobe Creative Suite, Social Networking, QuarkXPress, Advertising, Social Media Marketing, Illustrator, Graphics, Social Media, Layout, Video Editing, Photoshop
Education
Austin Peay State University 1995 — 1999
BFA, Graphic Design & Photography
Gaylord Hotels June 2015 - Present
Courtyard by Marriott April 2014 - June 2015
Luken Communications June 2011 - November 2013
Howard Johnson July 2008 - May 2012
Holiday Inn Express June 2006 - May 2008
Gap Inc January 2004 - August 2005
Inn at Crystal Beach April 2003 - August 2004
Skills
Microsoft Word, Microsoft Excel, After Effects, Event Planning, Hotels, Forecasting, Customer Service, Public Relations, Event Management, Hospitality, Microsoft Office, Advertising, Social Media, Online Advertising, Time Management, PowerPoint, Outlook, Social Media Marketing, Process Scheduler, Final Cut Pro, Blogging, Management, Marketing, Social Networking, Photoshop, Television, Broadcast, Editing, Photography, Sales, Training, Facebook, Web Design, Creative Writing, Press Releases, Film, Video Editing, Video Production, Leadership, Networking, Marketing Strategy, Video
Education
Chattanooga State 2008 — 2010
Associates, Media Technology
Flagler College 2004 — 2006
business administration and computer management
Troy State University 2001 — 2003
Associates, History, English
Crestview High School 1999 — 2003
High School Diploma, College Prep Courses
Gaylord Hotels April 2015 - Present
MARRIOTT INT May 2012 - Present
MARRIOTT VACTION CLUB INT October 2007 - May 2008
MARRIOTT VACATION CLUB INT (2006 June 2006 - October 2007
MARRIOTT INT June 2003 - June 2006
Skills
Sales, Customer Satisfaction, PowerPoint, Management, Customer Service, Leadership, Training, Event Planning, Event Management, Marketing, Public Speaking, Strategic Planning, Hospitality
Education
Palm Beach Atlantic University 2008 — 2009
Bachelors, Organizational Business Management
Cooper's Hawk Winery and Restaurants June 2015 - Present
Gaylord Hotels April 2015 - May 2015
Gaylord Entertainment October 2011 - May 2015
Evershore Financial Group January 2014 - June 2014
Bubba Gump Shrimp Co. July 2010 - July 2011
English Days July 2007 - August 2009
Skills
Food, Sports, Hospitality, Food, Retail, Hotels, Restaurants, PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Office, Facebook, Social Networking, Bartending, Event Planning, Character Animation, Program Management, Time Management, Customer Satisfaction, Teamwork, Telephone Skills, Customer Service, Inventory Management, Food Service, Teaching
Education
Southern New Hampshire University 2014 — 2015
Accounting and Finance
University of Central Florida 2013 — 2014
Valencia Community College 2010 — 2012
Associate of Arts (A.A.), Finance, General
Marriott International September 2014 - Present
Gaylord Hotels February 2014 - September 2014
Walt Disney World January 2013 - May 2013
Trump National Golf Club May 2012 - August 2012
Skills
Customer Service, Customer Satisfaction, Hospitality Management, Hospitality, Hospitality Industry, sales, Hotels, Resorts, Meeting Planning, Social Media, Social Media Marketing, Social Networking, Corporate Social..., Team Building, Food & Beverage, Food Safety, Food Industry, Food Preparation
Education
Cornell University 2014 — 2015
Certificate, Hospitality Administration/Management
Coastal Carolina University 2011 — 2014
Bachelor's Degree, Resort Management
Methodist University
Parker & Watts Insurance Agency December 2009 - April 2015
Premiere Radio Networks 2006 - 2010
Gaylord Hotels 2007 - 2009
Skills
Life Insurance, Medicare Advantage, Medicare Prescription..., Supplemental Health, Health Insurance, Property & Casualty..., Broadcast, Editing, Management, Insurance, Long-term Care, Advertising, Leadership, Customer Service, Event Planning, Sales, Marketing, Social Media
Education
Middle Tennessee State University
Mass Communications
Columbia State Community College
Associate's degree, Mass Communication/Media Studies
Levy Restaurants March 2015 - Present
Unlimited Opertunities September 2012 - Present
Ces&Judys Catering 2014 - January 2015
Ameristar Casinos, Inc. 2009 - 2013
LittleMans BBQ Catering 2009 - 2013
Ameristar Casinos, Inc. 2006 - 2009
Mike Shannon's Steaks and Seafood 2005 - 2006
ARAMARK Refreshment Services 2004 - 2005
Westin Hotels & Resorts 2003 - 2005
Gaylord Hotels 2001 - 2003
Skills
Event Planning, Event Management, Nonprofits, Customer Service, Leadership Development, Social Media Marketing, Fundraising, Leadership, Public Speaking, Marketing, Social Networking, Live Events, Pre-opening, Training & Development, Employee Training, Team Building, Team Leadership, Speaker Development, Growth Management, Hospitality, Hotels, Banquet Operations, Customer Engagement, Restaurants, Culinary Skills, Operational Planning, Financial Services
Education
L'Ecole Culinaire 2007 — 2009
Associate's Degree in Culinary Arts, Restaurant, Culinary, and Catering Management/Manager
Gaylord Hotels November 2014 - Present
United States Air Force April 2012 - October 2014
United States Air Force May 2005 - April 2012
Skills
Logistics Management, Workplace Safety, Hazardous Materials, Load Management, Forklift Operation, Forklift Training, Safety Training Programs, Employee Training, Large Scale Deployments, Public Speaking, Stress Management, Military Logistics, Logistic Support, Air Freight, Aircraft, Airworthiness, Airport Management
Education
Community College of the Air Force 2012 — 2016
Transportation Management
Kenneth Copeland Ministries 2007 - Present
Gaylord Hotels June 2004 - August 2004
Escargot June 2004 - August 2004
Escargot February 2004 - June 2004
Main Street Bread Baking May 2003 - October 2003
Skills
Leadership, Training, Leadership Development, Cooking, Nonprofits, Team Building, Strategic Planning, Microsoft Office
Education
Ritz Hotel, Paris, France 2002 — 2002
Diploma, Cuisine and Pastry
Rochester Institute of Technology 1983 — 1988
Bachelor of Science (BS), Business Administration/Information Technology
Northern Illinois University 1980 — 1983
None, Computer Science
Hinsdale South High 1976 — 1980
Diploma, College Prep
Blue Apron August 2015 - Present
InterContinental Mark Hopkins San Francisco February 2014 - 2015
Gaylord Entertainment March 2011 - January 2014
Gaylord Hotels March 2011 - January 2014
Skills
Customer Service, Event Planning, Training, Leadership Development, Employee Relations, Human Resources, Non-profits, PowerPoint, Coaching, Recruiting, Public Speaking, Staff Development, Leadership, Organizational..., Event Management, Nonprofits
Education
Ball State University 2006 — 2008
Master's Degree, Organizational Communication
Morgan State University 2002 — 2006
Bachelor's Degree, Speech Communication and Rhetoric
Gaylord Hotels October 2012 - Present
Gaylord Entertainment December 2011 - December 2012
Sheraton Imperial Hotel October 2006 - July 2011
North Carolina Botanical Gardens May 2010 - July 2010
North Carolina Governors Conference February 2009 - April 2009
Skills
Sales, Event Planning, Event Management, Hotels, Hospitality, Hospitality Industry, Hospitality Management, Resorts, Hotel Management
Education
North Carolina Central University 2007 — 2011
B.S., Hospitality and Tourism
North Carolina Central University 2007 — 2011
Bachelor of Science (B.S.), Hospitality and Tourism
Gaylord Hotels January 2015 - July 2015
Gaylord Hotels September 2014 - January 2015
Houseware Trading Co January 2013 - September 2014
Houseware Trading Co. June 2011 - January 2013
Nordstrom May 2012 - November 2012
Blanme S.A. de C.V. June 2010 - August 2010
Skills
Marketing, Sales, Merchandising, Retail, Social Media, Event Planning, Bilingual-English/Spanis..., Public Relations, Advertising, Trade Shows, International Companies, Microsoft Office, Twitter, Teamwork, Facebook, Photoshop, InDesign, Mac OS, Inventory, Scheduling, Recruiting, Time Management, Employee Training, Special Events, ICE!, Microsoft Excel, Workshops, Supervisor, Administrative..., Outlook, hiring events, Job Fairs, Phone Screening, New Hire Paperwork, Spanish
Education
Texas Christian University 2008 — 2011
International Communications, Public Relations, Advertising, and Applied Communication
Lone Star College System 2007 — 2008
Associate of Arts (A.A.), Speech Communication
Humboldt Institut - Konstanz, Germany 2006 — 2006
Certification, German Language
Gaylord Hotels December 2014 - Present
Star Packaging March 2013 - September 2014
The Walt Disney Company August 2012 - February 2013
Barnes & Noble, Inc November 2010 - April 2012
American Idol Productions July 2010 - July 2010
CommTech Industries March 2007 - December 2009
Barnes & Noble, Inc September 2005 - March 2007
New Orleans Hornets September 2004 - April 2005
Loyola University of New Orleans January 2002 - December 2004
Steel Pony Express and Music Festival October 2003 - October 2004
Skills
Marketing Strategy, CRM, Sales
Education
Loyola University New Orleans 2001 — 2005
Bachelor's degree, Music Industry Studies
Gaylord Hotels November 2013 - Present
CutBait Music Festival May 2013 - Present
The Loft October 2012 - November 2013
Aflac October 2001 - December 2002
MediaMath September 1999 - February 2000
Cumulus Broadcasting June 1998 - February 2000
Skills
Bar Management, Event Management, Social Media Marketing, Account Reconciliation, TV News Production, Hospitality, Radio Promotions, Teamwork, Program Management, Social Networking, Advertising, Event Planning, Television, Social Media, Facebook, Public Relations, Marketing, Customer Service, Fundraising, Broadcast, Customer Satisfaction, Management, Marketing Communications, Music, Public Speaking, Training, Online Marketing, Marketing Strategy, Leadership, Sales, Team Building, Budgets, Account Management, Research, Time Management, Strategic Planning
Education
Columbus State University 2002 — 2007
Political Science and Government
Brookstone High School 1994 — 1998
Diploma
Gaylord Hotels May 2015 - Present
Marriott Hotels July 2014 - May 2015
Marriott Hotels January 2013 - June 2014
Give Kids The World August 2013 - December 2013
Benchmarc Restaurants by Marc Murphy May 2012 - July 2012
Castle Group November 2007 - April 2012
Skills
Property Management, HOA, Leases, Condos, Contract Negotiation, Event Producing, Coordinating Events, Event Management, Event Planning, Leadership, Budgets, Customer Service, Management, Hospitality, Hospitality Management, Corporate Events, Social Media, Networking, Events Coordination, Hotels, Microsoft Office, Restaurants, Food & Beverage, Hospitality Industry, Training, Time Management, Sales, MICROS, Microsoft Excel, Menu Development, PowerPoint, Food
Education
Florida International University 2015 — 2017
Master's degree, Mass Communication
University of Central Florida 2012 — 2014
Bachelor of Arts, Event Management
Biblezon Corporation March 2014 - Present
Apollo Resources Ltd January 2013 - Present
Home Health & Beyond Services Inc. July 2013 - January 2014
The Park at 14th April 2007 - March 2012
Gaylord Hotels January 2008 - December 2009
LOVE NIGHTCLUB DC - 2500 to 5000 Guests May 2004 - March 2008
Bintumani Hotel March 2004 - February 2008
Sitel UK July 1997 - December 1999
Sonecom Kamu Mining March 1990 - February 1992
Skills
Marketing Strategy, Strategic Planning, Business Strategy, Event Management, New Business Development, Sales, Business Development, Public Relations, Event Planning, Crisis Communications, Marketing, Media Relations, Contract Negotiation, Market Research, Corporate Communications, Brand Management, Business Planning
Education
South University 2010 — 2012
MBA, Entrepreneurship/International Business, 3.9 GPA
Howard University 2003 — 2007
BA, Communication & Culture, 3.5 GPA
Santa Monica College 2001 — 2001
Certificate, Administration of Justice
Milton Keynes College Buckinghamshire, UK 1996 — 1998
GNVQ, Hotel and Restaurant Management
Five Below November 2013 - Present
Gaylord Hotels October 2013 - January 2014
Six Flags May 2012 - October 2013
Kingdom Summer Camp June 2013 - August 2013
Popeyes Louisiana Kitchen April 2010 - November 2011
Education
Anne Arundel Community College 2014 — 2016
Physical Therapy Transfer
Gaylord Hotels May 2003 - Present
Fairmont Hotels & Resorts June 1999 - April 2003
Skills
Hotels, Hospitality Industry, Hospitality, Revenue Analysis, Hospitality Management, Resorts, Hotel Management, Meeting Planning, Tourism, Sales, Food & Beverage, Front Office
Education
The University of Texas at Dallas 1999 — 2002
Bachelor of Business Administration (B.B.A.)
Navarro College 1997 — 1999
Elementary Education and Teaching
Thrive Creative Group July 2004 - Present
AIGA Nashville 2007 - Present
Gaylord Hotels August 2007 - July 2009
Ad One Advertising - Creative Experts July 2008 - March 2009
Gaylord Entertainment 2007 - 2008
Gaylord Opryland January 2007 - July 2007
Gaylord Opryland Resort & Convention Center 2007 - 2007
Ad One Advertising 2003 - 2006
Skills
Marketing Strategy, Brand Development, Web Design, Graphic Design, Adobe Creative Suite, Photography, Wordpress, Mac, InDesign, WordPress, Copywriting, Logo Design, Corporate Branding, SEO, Social Media Marketing, Advertising, Social Media, Layout, Illustration, Web Development, Social Networking, Art Direction, Integrated Marketing, Newsletters, Branding & Identity, Graphics, Creative Direction, Art, Brochures, Marketing, HTML, Event Management, Public Relations, Creative Strategy, Email Marketing
Education
Austin Peay State University 1998 — 2001
Bachelor of Fine Arts, Graphic Design
David Lipscomb University 1997 — 1998
Cushman & Wakefield (Formerly DTZ) September 2014 - Present
The Children's Home of Cincinnati April 2013 - September 2014
Gaylord Hotels October 2012 - April 2013
Dallas Baptist University July 2008 - October 2012
Self Employed Massage Therapist October 2000 - July 2008
The Pampered Chef November 1995 - July 2008
Skills
Customer Service, Budgets, Event Planning, Therapeutic Massage, Sales, Dependable Team Player, Team Building, Time Management, Higher Education, Fundraising, Travel Planning, Training, Microsoft Word, Leadership, Problem Solving
Education
Dallas Baptist University 2008 — 2012
BBS, Hotel, Motel, and Restaurant Management
North Texas School of Swedish Massage 2000 — 2000
Registered Massage Therapist
Gaylord Hotels June 2014 - Present
Quincy Cellars Winery April 2013 - June 2014
Mercyhurst University September 2013 - May 2014
Wegmans Food Markets August 2008 - May 2014
Mercyhurst University May 2011 - May 2012
Skills
Event Planning, Hospitality, Photography, Event Management, Microsoft Excel, Microsoft Word, Customer Service, Events Coordination, Time Management, Customer Satisfaction, Customer Experience, ServSafe Certified, Catering, Food, Hospitality Industry
Education
Mercyhurst University 2010 — 2014
Bachelor of Arts (B.A.), Hospitality Management
Giant Food August 2015 - Present
Instacart May 2015 - Present
Envious Natural Hair January 2015 - Present
Gaylord Hotels October 2014 - January 2015
Talk of the Town Variety Entertainment April 2014 - October 2014
WIS International May 2007 - February 2009
UNOs Chicago bar and grill December 2007 - February 2008
Skills
Loss Prevention, Cashiering, Microsoft Excel, Microsoft Word, Microsoft Office, Fashion, Customer Service, Braiding, Outlook
Education
spectrum beauty school 2013 — 2014
Cosmetology, Beauty
New Creations Academy of Hair Design
Cosmetology, Barber/Styling, and Nail Instructor
Company Outfitters - Say it with Stitches October 2014 - Present
Gaylord Hotels March 2012 - May 2013
Gaylord Hotels July 2011 - April 2012
Gaylord Hotels February 2010 - August 2011
Gaylord Hotels February 2007 - February 2010
Gaylord Hotels September 2005 - February 2007
Tharaldson Hospitality Management February 2005 - August 2005
Universal Orlando Resort September 2004 - February 2005
Chili's January 2004 - August 2004
Super 8 January 2003 - December 2003
Skills
Business Communications, Computer Literate, Data Analysis, Guest Service, Guest Satisfaction, Team Leadership, Systems Analysis, Internal Communications, Microsoft Office, Hotel Management, Supervisory Skills, Listening Skills, Presentation Development, Property Management..., Fast Learning, Time Management, Multicultural Team..., Cultural Awareness, Cultural Sensitivity, Technical Management, Teamwork, Strategic Planning, Able To Multi-task, Training &..., Customer Service, Customer Satisfaction, Resorts, HotSOS, Hospitality Industry, Rooms Division, Front Office, Hospitality, Revenue Analysis, Micros, Hotels, Hospitality Management, Guest Service Management, Rooms Division..., Pre-opening, Food & Beverage, Restaurants, Restaurant Management, Tourism, Culinary Skills, Training, Opening Hotels, OnQ, Pre-opening experience, Technology Management, Concierge Services
Education
University of Central Florida 2007 — 2008
Bachelor of Science (B.S.), Hospitality Management
Valencia Community College 2004 — 2007
Associate of Science (A.S.), Hospitality and Tourism Management
Valencia College 2004 — 2007
Associate of Arts (A.A.), General Education
Florida State University 2002 — 2004
Film, Creative Writing
Booker High School 1998 — 2002
H.S. Diploma, TV and Radio Media, 3.5; Graduated with Honors
Farmers Insurance March 2014 - Present
Unnamed comp December 2008 - February 2014
Gaylord Hotels March 2004 - December 2006
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, Customer Service, Insurance, Account Management, Property & Casualty..., General Insurance, Commercial Insurance, Sales, Strategic Planning, Contract Negotiation
Education
University of North Texas 2004 — 2007
Bachelor of Applied Science (BASc), Spanish
Amarillo College 1997 — 2000
On my way to Bachelor's degree, Basics
RSVP Catering February 2015 - Present
Gaylord Hotels February 2008 - February 2015
Grand Hyatt 2002 - January 2008
Skills
Pastry, Chef, Fine Dining, Banquets, Menu Development, Pre-opening, Culinary Skills, Cuisine, Catering, Recipes, Restaurants, Hospitality Management, Process Scheduler, Menu Costing, Chocolate, Hospitality Industry, Hospitality, Hotels, Resorts, Food & Beverage, Hotel Management
Education
L'Academie de Cuisine 2001 — 2002
Certificate, Baking and Pastry Arts/Baker/Pastry Chef
University of Maryland College Park 2001 — 2002
Journalism
Gaylord Hotels May 2014 - August 2014
La Hacienda Ranch July 2010 - July 2011
Skills
Customer Satisfaction, Social Media, Management, Business, Team-oriented, Problem Solving, Negotiation, Customer Service, Microsoft Office, Microsoft Word, Interpersonal..., Project Management, Public Speaking, Event Management, Social Networking, Time Management, Teamwork, Business Process..., Social Media Marketing, Product Management, Change Management, Training, Policy, Leadership
Education
Texas Tech University 2013 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General
Baylor University 2011 — 2012
N/A July 2015 - Present
Casino Investment Services CIS 2012 - July 2015
Lakes Entertainment 2009 - 2010
Aquarius Casino Resort 2008 - 2009
Sandia Resort & Casino 2004 - 2008
Gaylord Hotels 1992 - 2002
Resorts International Casino Hotel 1982 - 1990
Skills
Casino, Hospitality, Resorts, Hotels, Leadership, Hospitality Management, Hospitality Industry, Food & Beverage, Pre-opening, Operations Management, Yield Management, Hotel Management, Training, Strategic Planning, Opening Hotels, Revenue Analysis, Banquets, Gaming Industry, Budgets, VIP, Restaurants
Education
Cornell University 1969 — 1973
BS, Hospitality Administration/Management
Gaylord Hotels October 2014 - Present
US Gas and Electric Inc. December 2011 - July 2014
Sunrise Wholesale Inc. January 2009 - May 2011
DHL April 2004 - October 2008
Students of America January 2003 - February 2004
The Corporate Presence January 2000 - April 2001
Skills
Graphic Design, Adobe Creative Suite, Brand Management, Logo Design, Creative Direction, Direct Marketing, Advertising, Brand Development, Brochures, Event Management, Graphics, Marketing, Posters, Pre-press, Product Marketing, Project Management, Strategy, Corporate Branding, Corporate Identity, Packaging, Typography, Direct Mail, Layout, Art, Branding & Identity, Collateral, Art Direction, QuarkXPress, Banners, Visual Communication, Web Design, Concept Development, Creative Strategy, Image Manipulation, Adobe Acrobat, Illustrator, InDesign, Photoshop, Digital Illustration, Illustration, Email Marketing, Management, Mac, Leadership, Marketing Communications, Dreamweaver, Integrated Marketing, User Experience, Internal Communications, Interaction Design
Education
New York Institute of Technology 2002 — 2003
B.S., Computer Graphic Design
Keiser College 1998 — 1999
A.A., Computer Graphic Design
Cooper City HS 1990 — 1994
Compass Inc. February 2015 - Present
Lindsay Reishman Real Estate March 2014 - February 2015
Sage Title Group, LLC September 2012 - February 2014
Arlington Rooftop Bar and Grill/King Street Blues/Hard Times Cafe April 2006 - July 2012
Gaylord Hotels April 2005 - March 2006
Enterprise Rent-A-Car February 2004 - December 2004
Education
Florida State University
Bachelor of Arts (BA), Art History and Religion
Harford County Public Schools 2009 - 2013
Sammy Duvalls Watersports Center 2006 - 2008
Wells Fargo 2006 - 2007
Gaylord Hotels 2003 - 2005
Walt Disney World 2001 - 2003
Skills
Human Resources
Education
Harford Community College 2010 — 2014
Associate of Arts and Sciences (AAS), Social Work and Psychology
Sawyer School 1999 — 2000
Associate of Arts and Sciences (AAS) in Specialized Business, Resort and Travel Management
Salamander Hotels & Resorts January 2015 - Present
Gaylord Entertainment Company October 2014 - January 2015
Windsor Hotel Del Norte May 2014 - October 2014
Community Banks of Colorado, a Division of NBH Bank, N.A. March 2014 - October 2014
Walt Disney World August 2013 - January 2014
Gaylord Hotels 2014 - 2014
Gaylord Hotels 2014 - 2014
Colorado State University February 2010 - May 2013
Skills
Acting, Public Speaking, Theatre, Event Planning, Social Media, Event Management, Creative Writing, Editing, Facebook, Music, Film, Video Production, Art, Stage Management, Research, Video, ETC Consoles, Performing Arts, Musical Theatre, Directing, Scenic Painting, Sewing
Education
Colorado State University 2009 — 2013
Bachelor of Arts (B.A.), Theatre/Performance, Communications Studies
Gaylord Hotels October 2014 - Present
Universal Orlando Resort July 2012 - October 2014
Hershey Entertainment & Resorts March 2008 - August 2011
Skills
Customer Service, Training, Time Management, Team Leadership, Supervisory Skills, Hospitality Management, Guest Service Management, Hotel Management, Front Office, Property Management..., Operations Management, Tourism, Team Building, Attractions in Theme..., Microsoft Office, Leadership Development, Budgets
Education
Rosen College of Hospitality Management 2012 — 2014
Bachelor of Science (BS) in Hospitality Management, Theme Park Management
Bloomsburg University of Pennsylvania 2010 — 2012
Business Administration and Management, General
Gaylord Hotels November 2014 - Present
NOAH'S October 2014 - Present
Tulsa Oilers 2014 - 2014
Susan G. Komen for the Cure 2010 - 2014
Off Campus Book Store 2012 - 2013
Skills
Event Planning, Event Management, Events, Coordinating Events, Sports, Soccer, Social Networking, Journalism, Fundraising, Project Planning, Public Relations, Social Media, Program Management, Microsoft Word, PowerPoint
Education
Northeastern State University 2010 — 2014
Bachelors of Arts in Media Studies, Major in Public Relations - Minor in Hospitality and Tourism Management
Allen High School 2006 — 2010
High School Diploma, General Studies
Pikes Peak Hospice & Palliative Care August 2015 - Present
Center at Codera March 2015 - August 2015
Genesis Health Care Cheyenne Mountain Care Center January 2015 - March 2015
Gaylord Hotels August 2011 - January 2012
Vanderbilt University August 2010 - August 2011
Skills
Healthcare, Nursing, HIPAA, Clinical Research, Medical Terminology, Patient Safety, Patient Education, BLS, EMR, Medicine
Education
Chamberlain College of Nursing 2015 — 2016
BSN
Concorde Career College-Aurora 2013 — 2014
Associate of Science (AS), Registered Nursing/Registered Nurse
Gaylord Hotels June 2014 - Present
Capella Hotel Group March 2013 - Present
Marriott International April 2011 - Present
Gaylord National Resot November 2009 - March 2012
Skills
Banquets, Training, Hotels, Team Building, Team Leadership, Customer Service, Event Planning, Management, Social Media, Leadership, Event Management, Hospitality Industry, Microsoft Office, Time Management, Social Networking, Budgets, Marketing, Sales, Strategic Planning
Education
George Mason University 2005 — 2009
Bachelor's degree, Hospitality Administration/Management
I AM Worthy Foundation, Inc March 2012 - Present
INNKEEPER Coaching October 2011 - Present
Doubletree by Hilton Orlando at SeaWorld May 2012 - July 2013
The Cosmopolitan of Las Vegas December 2009 - May 2011
Stratosphere Hotel and Casino July 2008 - August 2009
Gaylord Hotels February 2004 - July 2008
Rio Hotel and Casino - Harrah's Corp August 2000 - February 2004
Venetian September 1998 - August 2000
Skills
Profit & Loss Management, Quality Assurance, Grand Openings, Turnarounds, hospitality, Continuous Improvement, Profit Improvement, Project Execution, Team Building, Team Leadership, Change Management, Cultural Transformation, Public Speaking, Catering, Hospitality Industry, Hospitality, Income Statement, Rooms Division, Food & Beverage, Banquets, Yield Management, Profit Maximization, Project Management, Gambling, Marketing Strategy, Hospitality Management, Hotel Management, Front Office, Revenue Analysis, Turn Around Management, Casino, Forecasting, Pre-opening, Opening Hotels, Hotels, Budgets, Customer Satisfaction, Management, Resorts, Guest Service Management, Leadership, Training, Micros, Property Management..., Strategy, Christian Ministry, Marketing, Tourism, Sales, P
Education
Cornell University 1980 — 1984
Bachelor of Science, Hotel Administration
International Coaching Federation- Coach University 2011 — 2011
ICF Coaching Certificate, Coaching Core Essentials
University of Nevada-Las Vegas
Executive Development Seminar, Casino Executive Development Program
Gaylord Hotels February 2015 - Present
Marriott International December 2013 - February 2015
Marriott International July 2013 - December 2013
Cornucopia Foods LLC September 2012 - June 2013
Self-Employed Catering March 2010 - June 2013
Pasadena Ramada March 2011 - January 2012
Education
California State Polytechnic University-Pomona 2011 — 2013
Bachelor of Science (B.S.), Hospitality Management
24 Seven Inc. April 2012 - Present
JW Marriott Marquis Hotel November 2014 - September 2015
Wells Fargo June 2012 - April 2013
Entertainment Works September 2009 - January 2012
Gaylord Hotels September 2009 - January 2010
Skills
Market Research, Sales, Customer Service, Marketing, Management, Banking, Analysis, Microsoft Office, Social Media, Event Management, Event Planning, Entertainment, Cross Selling, Team Building, Business Development, Budgets, Leadership, Credit, Microsoft Excel, PowerPoint, Retail, Recruiting, Public Speaking, Social Networking, Social Media Marketing, Retail Banking, Cash Management, Hospitality Management, Hospitality, Hospital Sales, Creative Strategy, Data Analysis, Hospitality Industry, Front Office, Public Relations
Education
University of Phoenix 2013 — 2015
Associate’s Degree, Hospitality, Travel, and Tourism
Florida International University 2011 — 2013
Sports Management, Psychology, Hospitality
House of Blues Entertainment July 2013 - Present
IVY March 2012 - May 2013
Ridchards and Southern May 2010 - August 2011
Gaylord Opryland February 2010 - April 2010
House of Blues September 2008 - February 2010
Gaylord Hotels December 2007 - August 2008
House of Blues September 1999 - December 2007
Walt Disney World Resort May 1999 - March 2006
Skills
Event Management, Live Events, Food & Beverage, Customer Service, Hospitality Management, Bartending, Security, Security Management, Bar Management
Education
Goldey-Beacom College 1997 — 1999
A.S., Business Administration - Management
Ferrum College 1995 — 1997
Ag Science
Gaylord Hotels February 2013 - Present
USMC May 2007 - Present
Gaylord Hotels November 2014 - January 2015
Gaylord Hotels January 2012 - February 2013
Walt Disney World May 2011 - February 2013
Skills
Hospitality, Management, Problem Solving, Event Management, Public Speaking, Coordinating Events, Advertising, Marketing, Customer Service, Military Experience, Information Assurance, Operational Planning, Weapons, Counterterrorism, Emergency Management, Physical Security, Security+
Education
Northwood University 2008 — 2010
BBA, Advertising/Marketing/Management, 3.62
Macomb Community College 2006 — 2008
Associate's degree, Business/Commerce, General
Palo Alto Community Child Care May 2015 - Present
Stanford Health Care September 2012 - May 2015
Gaylord Hotels 2010 - 2011
Schack Attack Songs 2007 - 2010
Women's Music Business Assoc. 2004 - 2009
Vector Management 2000 - 2007
Skills
A&R, Customer Service, Event Management, Event Planning, Management, Marketing, Music, Music Industry, Music Publishing, Nonprofits, Payroll, Press Releases, Public Relations, Public Speaking, Publicity, Record Labels, Recruiting, Sales, Talent Management, Time Management, Office Management, Corporate Events
Education
Berklee College of Music
Bachelor of Music
College of San Mateo
Associates Degree, Liberal Arts
SF State University
Music
Foundation for the National Institutes of Health December 2013 - Present
Foundation for the National Institutes of Health October 2012 - December 2013
Gaylord Hotels November 2011 - October 2012
Gaylord Hotels November 2010 - November 2011
Gaylord Hotels October 2009 - November 2010
Skills
Meeting Planning, Convention Services, Hospitality, Hotels, Hospitality Management, Hospitality Industry, Catering, Event Management, Food & Beverage, Event Planning, Resorts, Hotel Management, Banquets, Corporate Events, Trade Shows, Coordinating Events, Conference Coordination, Concierge Services, Hotel Booking, AV, Lodging, Live Events, Budgets, Registration, Contract Negotiation, Revenue Analysis, Tourism
Education
Bowie State University 2006 — 2011
Bachelor of Science (BS), Political Science and Government
Zentila December 2010 - Present
Gaylord Hotels April 1999 - January 2010
ASAE and the Center for Association Leadership August 2007 - July 2009
MPI July 2007 - June 2008
Gaylord Palms Hotel April 1999 - June 2005
Wyndham Resorts July 1993 - April 1999
El Conquistador Resort & Country Club 1995 - 1999
Marriott International 1989 - 1992
MARRIOTT ENTERTAINMENT 1986 - 1989
Skills
Hotels, Conventions, Resorts, Sales Management, Meeting Planning, Hospitality Industry, Hospitality, Leadership, Trade Shows, Events
Education
Central Michigan University 1981 — 1985
XO Communications August 2010 - Present
Hotel Indigo January 2010 - June 2010
Fastenal May 2008 - June 2009
Republic Services February 2007 - May 2008
Executive Inn owned by Cracker Barrel October 2004 - December 2006
Gaylord Hotels April 2003 - October 2004
Holiday Inn Hotel & Suites April 2001 - April 2003
Nissan North America April 1984 - February 2001
Skills
VoIP, Managed Services, Telecommunications, Metro Ethernet, MPLS, SIP, Ethernet, Unified Communications, IP, Telephony, Co-location, T1, SIP Trunking, VPLS, Data Center, Cloud Computing, Internet Services, Wireless, IP PBX, LAN-WAN, Hosted Services, WAN, TDM, Network Design, Broadband, CRM, Sales Engineering, IVR, Call Centers, Frame Relay, Solution Selling, Cisco Technologies, Avaya, Customer Retention, IP VPN, Network Architecture, Telecommunication..., PRI, ISDN, Fiber Optics, Private Line, Switches, Optical Fiber, DWDM, Network Engineering, Provisioning, QoS, MPLS VPN, Routers, Computer Network...
Education
Nashville State Community College 2000 — 2004
Computer Science
Organization Impact October 2006 - Present
Two Rivers Baptist Church July 2005 - October 2006
Gaylord Entertainment Company February 2002 - June 2005
Gaylord Hotels 2003 - 2005
Gaylord Texan Resort and Convention Center 2003 - 2004
Gaylord Opryland Resort & Convention Center 2002 - 2003
Gaylord Entertainment Company October 1998 - February 2002
Gaylord Entertainment Company May 1997 - October 1998
Gaylord Entertainment Company August 1995 - May 1997
Executrain of Nashville January 1994 - August 1995
Skills
Business Continuity, Leadership Development, Strategic Planning, Employee Engagement, Non-profits, Management Consulting, Succession Planning, Employee Relations, Recruiting, Organizational..., Leadership, Human Resources, Training, Team Building, Onboarding, Organizational..., Nonprofits, Executive Coaching, Public Speaking, Strategy, Management, Event Management, Personal Development, Instructional Design, Staff Development, Program Management, Personnel Management, Business Strategy, Consulting, Sales, Employee Training, Coaching, New Hire Orientations, Organizational Design, Performance Management, Talent Management
Education
Murray State University 1987 — 1991
Master's degree, Organizational Communication, General
Disney Cruise Line October 2009 - Present
Gaylord National Resort June 2008 - June 2009
Gaylord Hotels October 2001 - June 2008
Coral Collection Hotels & Resorts December 1999 - July 2001
Disney's Yacht and Beach Club Resort November 1997 - December 1999
Disney's Water Parks June 1995 - November 1997
Walt Disney World November 1991 - June 1995
Skills
Resorts, Hotels, Hotel Management, Hospitality Industry, Hospitality Management, Front Office, Revenue Analysis, Leadership, Pre-opening, Management, Meeting Planning, Concierge Services, Rooms Division, Property Management..., Tourism, Guest Service Management, Hospitality, Micros, Hotel Booking
Education
Schiller International University 1989 — 1991
B.A., International Business
Hyatt Place Nashville- Airport November 2014 - Present
Hyatt Place Nashville- Northeast November 2009 - November 2014
Gaylord Hotels November 2006 - May 2008
Skills
Customer Service, Sales, Hospitality Industry, Food, Front Office, Hospitality, Hotels, Time Management, Yield Management, Event Management, Event Planning, Banquets, Food, Hospitality Management, Hotel Management, Resorts, Revenue Analysis
Education
Cumberland University 2001 — 2006
Sales and Marketing
Gallatin High School 1997 — 2001
Gaylord Hotels May 2015 - Present
Philadelphia Marriott Downtown August 2013 - April 2015
Marriott International April 2012 - August 2013
Marriott International August 2011 - April 2012
Marriott International April 2010 - August 2011
Marriott International October 2009 - March 2010
Dickinson College January 2008 - August 2008
Skills
Hotels, Hospitality, Catering, Hospitality Industry, Leadership, Hospitality Management, Revenue Analysis, Customer Service, Hotel Management, Time Management, Food & Beverage, Marketing, Restaurants, Rooms Division, Meeting Planning, Front Office, Sales, Direct Sales
Education
Dickinson College 2005 — 2009
BACHELOR OF ARTS, INTERNATIONAL BUSINESS AND MANAGEMENT5/2009
Dickinson College 2005 — 2009
Bachelor's degree, International Business and Management
The Freeman Company June 2015 - Present
Modern Trousseau September 2013 - September 2015
Gaylord Hotels January 2015 - June 2015
Houlihan's Restaurants, Inc. October 2011 - June 2013
Rutgers University September 2009 - May 2011
The Pasta Factory February 2007 - January 2011
Vision Entertainment May 2010 - July 2010
Skills
Social Networking, Fundraising, Event Planning, Leadership, Time Management, Facebook, Social Media, Hospitality, Event Management, PowerPoint, Social Media Marketing, Teamwork, Microsoft Word, Customer Service, Public Relations, Critical Thinking, Marketing, Microsoft Office, Microsoft Excel, Data Entry, Sales, Editing, Photoshop, Inventory Management, Merchandising, Administrative..., Photography, Fashion, Office Management, Outlook, Public Speaking
Education
Rutgers University-New Brunswick 2009 — 2012
Bachelor of Arts (B.A.), Communication and Media Studies
Shenendehowa High School 2003 — 2007
Groups360 February 2015 - Present
Carnton Plantation 2014 - Present
Bluewolf October 2012 - February 2015
Gaylord Hotels February 2010 - October 2012
Gaylord Opryland Resort & Convention Center May 2004 - February 2010
Homestead Village, Inc May 2001 - May 2004
Sunburst Hospitality May 1996 - May 2001
JF Hotels/Innkeepers USA June 1994 - May 1996
Tri-State Associations of Hampton Inn's 1995 - 1996
Long Island Hotel and Lodging Association 1994 - 1996
Skills
Salesforce.com, Leadership, Sales, Management, Business Development, Hotels, Hospitality, Lead Generation, Sales Management, Strategic Planning, Sales Process, Team Leadership, Revenue Analysis, Marketing, Strategy, Cloud Computing, Professional Services, Hotel Management, Training, Negotiation, Strategic Partnerships, Account Management, Trade Shows, SaaS, Selling, Marketing Strategy, Process Improvement, Sales Presentations, Sales Operations, Competitive Analysis, Direct Sales, Online Marketing, Revenue Management, Business Process..., Contract Negotiation, Customer Satisfaction, Cold Calling, Solution Selling, P&L Management, B2B, Customer Experience, New Business Development, Forecasting, People Management, Channel Management, Inside Sales, Process Management, Change Management, Lead Management, Team Building
Education
New York Institute of Technology-Old Westbury 1986 — 1990
Bachelor of Arts (BA), Communications & Marketing
St. Anthony's 1982 — 1986
Self Employed September 2015 - Present
Gaylord Hotels November 2013 - February 2014
Quest Drape August 2012 - June 2013
Napoli's Italian Restaurant July 2011 - August 2012
Sonic Drive-In June 2010 - July 2011
Skills
Digital Media, Customer Service, Adobe Creative Suite, Creative Direction, Team Management, Graphic Design, Food Safety, Marketing, Social Networking, Event Management
Education
Eastfield College 2015 — 2019
Computer/Information Technology Administration and Management
Crandall High School 2008 — 2011
En Route Media May 2015 - Present
Gaylord Hotels October 2014 - January 2015
Macy's September 2014 - January 2015
Temple University August 2012 - April 2013
Wet Seal November 2010 - January 2013
National Park Service June 2010 - August 2010
Skills
Acting, Customer Service, Retail Sales, Public Speaking, Creative Writing, Social Media, Team Building, Team Leadership, Teamwork, Event Management, Time Management, Microsoft Office, Event Planning, Teaching, Microsoft Word, Data Entry, Windows, Editing, English, Research, Negotiation, Facebook, Social Networking, Theatre, Blogging, Social Media Marketing, Communication, Leadership, Nonprofits
Education
Temple University 2011 — 2016
Bachelor's Degree, Theater: Acting
Prince George's Community College 2010 — 2011
General Studies
Le-Vel February 2015 - Present
Younique Products February 2014 - Present
Hilton Hotels & Resorts 2009 - 2012
Gaylord Hotels 2007 - 2009
Education
Westside Tech 2009 — 2010
Cosmetology/Cosmetologist, General
Academy of Career Training 1998 — 1998
Aesthetician/Esthetician and Skin Care Specialist
University of Michigan-Flint 1995 — 1996
Business Administration and Management, General
Ferris State University 1990 — 1993
Early Childhood Education, Early Childhood Education and Teaching
Esquire Deposition Solutions, LLC July 2007 - Present
Esquire Deposition Solutions, LLC September 2006 - July 2007
Gaylord Hotels January 2004 - September 2006
Rimkus Consulting Group January 2001 - December 2003
Gemini Consulting May 1997 - December 2000
Skills
Account Management, New Business Development, Negotiation, Sales, Salesforce.com, Strategy Formulation, Leadership, Sales Management, Strategy Alignment, Strategy Execution, Contract Negotiation, Customer Service, Marketing Operations, Channel Strategy, Team Leadership, Litigation Support, Social Media, Document Review, Document Management, Cold Calling, Selling, Sales Process, Legal Assistance, Strategic Partnerships, Sales Presentations, SaaS, Direct Sales, Solution Selling, B2B, CRM, Business Development, P&L Management, Professional Services, Lead Generation, Strategy, Marketing, Management, Trade Shows
Education
Fairleigh Dickinson University 1994 — 1998
BS, Marketing
The Westin Savannah Harbor Gold Resort & Spa February 2015 - Present
The Westin Savannah Harbor Golf Resort & Spa January 2015 - February 2015
Loews Philadelphia Hotel April 2014 - December 2014
The Westin La Cantera Hill Country Resort May 2013 - April 2014
Gaylord Hotels June 2012 - May 2013
Kimpton Hotels October 2008 - June 2012
Marriott International July 2006 - August 2008
Skills
Front Office, Rooms Division, Resorts, Hotels, Customer Service, Hospitality Industry, Hospitality Management, Restaurants, Property Management..., Hotel Management, Pre-opening, Micros, Yield Management, Revenue Analysis, Rooms Division..., Hospitality, Concierge Services, Food & Beverage, Guest Service Management, MICROS
Education
Johnson and Wales University
Bachelor of Science, International Hospitality Management
Johnson and Wales University
Resort Management
Tonka Financial Services August 2015 - Present
Gaylord Hotels July 2014 - August 2015
Marriott International, Inc (Lodging Industry) June 2010 - July 2014
Hilton Worldwide June 2008 - April 2010
Skills
Food, Restaurants, Training, Customer Satisfaction, Management, Process Scheduler, Microsoft Excel, Sales, Hospitality, Hotels, Banquets, Restaurant Management, Hospitality Management, Team Leadership
Education
The Art Institutes International-Minnesota 2005 — 2008
Bachelor's of Science, Restaurant, Culinary, and Catering Management/Manager
Hennepin Technical College 2004 — 2005
Post Secondary -Certificate, Culinary Arts/Chef Training
Walkers Grille December 2012 - Present
Chef Duane Keller March 1988 - Present
The Hamilton Crowne Plaza Hotel August 2011 - November 2012
The Capital Grille December 2009 - July 2011
Gaylord Hotels December 2007 - November 2009
Guest Services October 2002 - November 2007
Sutton Place Gourmet / Blue Point Grill November 1999 - October 2002
Caribou Associates February 1994 - October 1999
Hyatt Regency January 1992 - January 1994
The Ashby Inn March 1989 - January 1992
Skills
HACCP, Menu Development, Cost Management, Team Leadership, Team Building, Cross-functional Team..., Fish, dry aging, Pastry, Cost Reduction, Cost Analysis, Cost Savings, Procurement, Production Management, Theoretical Computer..., Menu Design, Sauces, Marketing Strategy, Inventory Management, Inventory Control, Invoicing, Order Management, Budgeting, Scheduling, XML, Excel, Concept Development, Sustainability, Farms, Word, PowerPoint, Food Cost, Customer Relations, Purchasing, Microsoft Office, Fine Dining, Cuisine, Culinary, Strategic Planning, Customer Service, Outlook, Banquets, Recipes, Food Safety, Problem Solving, Seafood, Logistics, Accounts Payable, Process Improvement, Forecasting
Education
Vancouver Community College 1985 — 1987
Associate of Arts (AA), Culinary Arts/Chef Training, 3.8
Penn State University 1981 — 1983
AA, Hotel / Restaurant Administration
Gaylord Hotels / Marriott International January 2015 - Present
Gaylord Hotels/Marriott International May 2011 - December 2014
Gaylord Hotels August 2009 - September 2011
Gaylord Opryland Resort & Convention Center May 2006 - August 2009
Gaylord Opryland Resort & Convention Center December 2004 - May 2006
Gaylord Opryland Resort & Convention Center August 2004 - December 2004
Riverview Inn May 2001 - July 2004
Trane January 2000 - May 2000
Skills
Hospitality Industry, Hotels, Hospitality Management, Hospitality, Marketing, Marketing Management, Advertising, production management, Microsoft Office, Resorts, Computers, Social Media Marketing, Digital Marketing, Sports Marketing, Photoshoot..., Food & Beverage, Sales, Public Relations, Direct Marketing, Management, Production Managment, Account Management, Budgets, Event Planning
Education
Austin Peay State University 2000 — 2004
BBA, Marketing
Paderewski, Dannheisser & Flaherty, P.A. September 2014 - Present
Paderewski, Dannheisser & Flaherty, P.A. August 2014 - Present
Gaylord Hotels 2010 - 2012
Skills
Litigation, Civil Litigation, Legal Writing, Legal Research
Education
Stetson University College of Law 2011 — 2014
Juris Doctorate
Florida State University
Bachelor's degree, Psychology
Valdez International Corporation June 2015 - Present
Michael and Son Services February 2015 - June 2015
Fannie Mae July 2014 - January 2015
Year Up March 2014 - January 2015
Walmart August 2013 - October 2014
Gaylord Hotels August 2012 - January 2013
Skills
Hardware, Troubleshooting, Windows 7, Microsoft Office, Problem Solving, Networking, Customer Service, Organized Multi-tasker, Time Management, Retail Sales, Product Knowledge, Data Entry, Friendly Personality, Fast-paced, Critical Thinking, Dependable Team Player, Distribution Center..., Volunteering, Software, Hospitality, Leadership
Education
Northern Virginia Community College 2014 — 2015
Associate's Degree, Information Technology
Prince George's Community College 2012 — 2014
Earned 15 College Credits, Pediatric Nurse/Nursing
United States Navy September 2010 - Present
US Navy September 2010 - Present
Gaylord Hotels June 2009 - August 2010
The Exchange March 2007 - June 2009
Six Flags May 2006 - October 2008
Skills
Leadership, Management, Customer Service, Security Clearance, Supervisory Skills, Emergency Medicine, Military, Navy, Event Planning, Military Operations, Military Experience, Operational Planning, Customer Satisfaction, Microsoft Office, Medical Assisting, Dental Assisting, Emergency Management
Education
Liberty University 2015 — 2017
Bachelor of Business Administration (BBA), Human Resources Management and Services
Saint Leo University 2014 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General
Gaylord National Resort & Convention Center March 2015 - Present
Gaylord National Resort & Convention Center January 2014 - March 2015
Gaylord National Resort & Convention Center May 2013 - December 2013
Gaylord Hotels February 2012 - May 2013
Gaylord Hotels October 2011 - February 2012
Envision EMI February 2011 - August 2011
Total Wine & More November 2007 - February 2010
Chase Entertainment, LLC March 2009 - May 2009
Miami Dolphins & Sun Life Stadium October 2006 - February 2007
Walt Disney World College Program January 2006 - September 2006
Skills
Training, Customer Service, Mac, PC, Microsoft Office, Microsoft Excel, Microsoft Word, Research, Retail, Sales, Supervising, Time Management, Search Engine..., Social Media, Mobile Marketing, Marketing, Marketing Strategy, Event Planning, Live Events, Coordinating Special..., Conference Coordination, Entertainment, Entertainment Management, Sports Marketing, Leadership, Event Management, PowerPoint, Facebook, Social Networking, Employee Training
Education
Full Sail University 2009 — 2010
Masters, Entertainment Business
Johnson & Wales University 2006 — 2009
Bachelors, Sports, Entertainment, Event Management
Atos July 2015 - Present
Xerox February 2012 - June 2015
LA Fitness February 2010 - January 2011
Gaylord Hotels May 2007 - January 2010
Skills
CA IT Asset Management, Microsoft Excel, Compliance, Internal Audit, Asset Management, Software Project..., Eracent IT Software..., Enterprise Software, Finance, Business Process..., Process Improvement, CRM, Analysis, Business Process, Management, Software Documentation, Management Consulting, Cross-functional Team..., Customer Service, Account Management, Sales, Leadership, Microsoft Office, PowerPoint, Team Building
Education
North Lake College
McKesson June 2015 - Present
Fleet Feet Sports February 2013 - June 2015
Trustpoint Hospital July 2012 - July 2013
Middle Tennessee State University May 2012 - August 2012
Gaylord Hotels December 2007 - May 2010
Hyatt Regency January 2003 - December 2007
Skills
Customer Service, Healthcare, Microsoft Excel, Wellness, Microsoft Word, Coaching, Cpr Certified, Leadership, Public Speaking, Team Building
Education
Middle Tennessee State University 2009 — 2012
Bachelor of Science (B.S.), Health and Wellness, General
Middle Tennessee State University 2009 — 2012
Health and Human Performance, Health and Wellness, General
Gaylord Hotels April 2015 - Present
Marriott International February 2014 - August 2014
Gaylord Texan Resort & Convention Center October 2010 - February 2014
GAYLORD TEXAN RESORT HOTEL AND CONVENTION CENTER August 2007 - October 2010
GAYLORD TEXAN RESORT HOTEL AND CONVENTION CENTER June 2006 - August 2007
Gaylord Entertainment February 2005 - June 2006
Gaylord Entertainment March 2004 - February 2005
Skills
Hotels, Customer Service, Food, Catering, Banquets, Front Office, Hospitality Industry, Hospitality Management, Meeting Planning, Resorts, Convention Services, Event Management, Pre-opening, Event Planning, Corporate Events, Rooms Division, Fine Dining, Customer Satisfaction, Restaurants, Food & Beverage, Menu Development, Time Management, Process Scheduler, Food
Education
Northwest High School
Mclennan Community College
Tarrant County College
Omni Hotels & Resorts May 2013 - Present
Gaylord Hotels August 2010 - July 2013
Education
Austin Community College 2015 — 2017
Associate of Arts (AA), Registered Nursing/Registered Nurse
ClubCorp September 2015 - Present
Le-Vel.com April 2014 - Present
Gaylord Hotels April 2015 - September 2015
AMC Theatres September 2014 - April 2015
Gaylord Entertainment Company September 2014 - January 2015
Gaylord Entertainment July 2013 - September 2014
Braum's Ice Cream and Dairy Store June 2014 - August 2014
Hollywood Casino April 2012 - June 2013
Make-A-Wish Foundation of Ohio, Kentucky and Indiana January 2013 - May 2013
Stroh Center at BGSU August 2011 - December 2011
Skills
Hospitality, Food & Beverage, Highly detail oriented, Microsoft Office, Social Media, Customer Service, Hospitality Industry, Menu Development, Event Planning, Always Punctual, TABC Certified, TIPS Certified, Time Management, Facebook, Social Networking, Hospitality Management, Multi Tasking, Organization, Enthusiastic, Communication Skills, Management, Cash Handling Experience, Communication, Event Management
Education
Bowling Green State University 2009 — 2013
Bachelor of Science (BS), Tourism/Leisure and Event Planning
Gaylord Hotels July 2014 - Present
MGM Grand Ho Tram Vietnam October 2012 - June 2013
Bobby Chinn Restaurant December 2011 - August 2012
Galaxy Macau March 2010 - June 2011
Skills
Grills, Salads, Stocks, Sauces, Menu Costing, Italian cuisine, Recipes, Culinary Skills, Food Preparation, Recipe Testing, Menu Development, Fine Dining, Cooking, Catering, Banquets, Hygiene, French Cuisine
Education
Art Institute of Dallas 2008 — 2010
Associate of Science (A.S.), Culinary Arts and Related Services
Richland Community College 2007 — 2008
Transfer, Core Curriculum
Hilton Hotels & Resorts June 2015 - Present
Anybill Financial Services August 2014 - May 2015
BusRates.com, Inc. April 2013 - May 2014
The Jefferson Hotel Washington DC November 2012 - April 2013
Virtual Concierge September 2011 - November 2012
Gaylord Hotels September 2010 - September 2012
AppAssure Software November 2011 - February 2012
Skills
Customer Service, Event Management, Hotels, Sales, Restaurants, Management, Hospitality Industry, Event Planning, Food & Beverage, Hotel Management, Property Management..., Hospitality, Hospitality Management, Process Scheduler, POS, Catering, Account Reconciliation, QuickBooks, Sage 50, Peachtree, Micros, Food Service, Culinary Skills, Construction..., Construction Accounting, Budgeting & Forecasting, Microsoft Office, Budgets, Training, Strategic Planning, Team Building, Leadership
Education
University of Maryland College Park 2013 — 2015
Bachelor’s Degree, Accounting and Business/Management
Bowie State University 2007 — 2011
Bachelors, Political Science, Pre-Law
Gaylord Hotels January 2015 - Present
The Space at Feather Oaks April 2013 - Present
SpringHill Suites by Marriott September 2014 - December 2014
Caesars Entertainment Corporation June 2014 - August 2014
FSU Catering Management Class August 2013 - December 2013
Publix Super Markets August 2009 - November 2013
Skills
Leadership, Organizational..., Customer Service, Microsoft Office, Microsoft Excel, Critical Thinking, Management, Event Planning, PowerPoint, Teamwork, Microsoft Word, Cashiering, Food, Hospitality, Hotels, Hospitality Management, Food & Beverage, Hospitality Industry
Education
Florida State University 2010 — 2014
Bachelor's Degree, Hospitality Administration/Management
Florida State University 2010 — 2014
Bachelor of Science (B.S.), Hospitality Administration/Management
Gaylord Hotels June 2015 - Present
High Country Conference Center January 2015 - May 2015
High Country Conference Center September 2014 - January 2015
Northern Arizona University March 2014 - August 2014
Hampton Inn & Suites by HILTON May 2013 - November 2013
Sodexo August 2011 - May 2013
Skills
Time Management, Hospitality, Customer Service, Customer Satisfaction, Teamwork, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Budgets, Event Planning, Food & Beverage
Education
Northern Arizona University 2011 — 2015
Bachelor of Science (B.S.), Major: Hotel and Restaurant Management, Minor: Business Admin., Certificate: Hospitality Accounting
Zomato August 2015 - Present
Zomato June 2015 - August 2015
ACTIVE Network April 2015 - May 2015
Gaylord Hotels October 2013 - October 2014
AAA Texas May 2013 - October 2013
Skills
Notary Public, Microsoft Office, Customer Service, Switchboard Operator, Cash Management, Concierge Services, Communication, Client Rapport, Customer Issue..., Data Entry, Calendaring, Clerical Skills, Outlook
Education
El Centro College 2014 — 2016
Associate of Arts and Sciences (AAS), Legal Assistant/Paralegal
Omni Hotels & Resorts April 2015 - Present
Omni Hotels & Resorts February 2014 - April 2015
Omni Hotels & Resorts September 2013 - February 2014
Popeyes Louisiana Kitchen, Inc./freshens smoothies March 2013 - September 2013
Popeyes Louisiana Kitchen, Inc./freshens smoothies July 2012 - March 2013
Gaylord Hotels June 2011 - July 2012
Skills
Hospitality, Resorts, Opening Hotels, Hotel Management, Food & Beverage, MICROS, Payroll, Scheduling, Opera, Inventory Management, Interviews, Translation, Banquets, Event Planning, Food Cost Management
Education
Middle Tennessee State University
Business Administration, Business Administration and Management, General
Kelley Jewelers. March 2015 - Present
None May 2014 - Present
Guckenheimer November 2013 - May 2014
Guckenheimer March 2012 - November 2013
ULTA Beauty June 2009 - July 2011
Gaylord Hotels October 2007 - November 2007
Southern Hills Country Club April 2006 - September 2006
Mazzio's 2001 - 2005
Skills
Catering, Food Service, Food & Beverage, Culinary Skills, Restaurants, Food, Banquets, Food Safety, Cooking, Recipes, Hospitality, Sanitation, Food Preparation, Cuisine, Food Quality, Food Service Operations, Hospitality Industry, Pre-opening, Ingredients, Hotels, New Restaurant Openings, HACCP, Food Industry, POS, Culinary Education, Cashiering, Food Service Sanitation, Corporate Events
Education
Central State Beauty Academy 2009 — 2009
License, Esthetics
Oklahoma State University Institute of Technology-Okmulgee
Associate in applied science, Culinary Arts and Related Services
United Airlines 2011 - 2015
Gaylord Hotels 2011 - 2011
Cape Air 2009 - 2011
Clarksville Montgomery County School System 2008 - 2009
DoD Education Activity 2007 - 2008
Skills
Aviation, Airlines, Flights, Commercial Aviation, Customer Service, Aircraft, Flight Safety, Aviation Security
Education
Jacksonville State University 1989 — 1992
Bachelor of Science (BS), Marketing
Leeward Community College 1987 — 1989
Associate of Science (AS), Marketing
Gaylord Hotels April 2006 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook
Education
Don Mariano Marcos Memorial State University 1992 — 1996
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Gaylord Hotels March 2015 - Present
Regus August 2012 - February 2015
RenCon Services Inc. March 2012 - February 2014
Starbucks June 2009 - March 2013
Skills
Customer Service, Marketing Management, Store Management, Organizational Behavior, Teamwork, Organization, CRM, Inventory Management, Retail, Event Planning, Sales, Social Networking, Marketing, Advertising, Merchandising, Business Development, Cold Calling, Pricing, Customer Satisfaction, Time Management, Leadership, Training, Data Entry, Management, Finance, Team Building, Team Leadership, Employee Training, Customer Experience, Budgets, Visual Merchandising, Operations Management, Inventory Control, Sales Operations, Market Research, PowerPoint, Analysis, Marketing Strategy, Microsoft Word, Hospitality, Social Media Marketing, Outlook, Customer Retention, Market Planning, Forecasting, Microsoft Excel, Sales Presentations
Education
University of North Texas 2011 — 2013
MBA, Marketing
Oklahoma State University 2005 — 2008
BS in Business Administration, Business Management, Marketing
Gaylord Hotels September 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. December 2012 - August 2014
The Ritz-Carlton Hotel Company L.L.C. November 2011 - November 2012
Hillstone Restaurant Group June 2011 - November 2011
Skills
Balance Sheet, Financial Reporting, Financial Analysis, GAAP, Hospitality, Microsoft Excel, Internal Audit, Accounting, Account Reconciliation, Accounts Payable, Accounts Receivable, Financial Statements, Internal Controls, Payroll, Cost Accounting
Education
Arizona State University, W. P. Carey School of Business 2006 — 2010
Bachelor of Science (BS), Accounting
Glendale Community College 2006 — 2008
Associate's degree, Accounting
Gaylord Hotels September 2014 - Present
Scoops2U December 2012 - August 2014
Scoops2U April 2011 - December 2012
King’s Academy August 2010 - December 2010
Bright Kids Center June 2010 - August 2010
Skills
Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Event Management, English, Event Planning, Outlook, Research, Marketing, Tourism, Social Networking
Education
George Mason University 2008 — 2012
B.Sc, Tourism and Events Management
The Culver Academies 2005 — 2008
High School Diploma, N/A
Gaylord Hotels August 2015 - Present
Gaylord Hotels July 2014 - Present
Publix September 2007 - Present
Downtown Statesboro Development Authority May 2013 - August 2013
The Clubhouse at Hackers May 2010 - January 2011
Skills
Event Planning, Social Media, Facebook, Social Networking, Microsoft Office, Public Relations, PowerPoint, Blogging, Microsoft Word, Press Releases, Customer Service, Event Management, Public Speaking, InDesign, Time Management, Marketing
Education
Georgia Southern University 2011 — 2013
Bachelor of Science (B.S.), Public Relations
Harrison High School 2005 — 2009
Nashville Convention & Visitors Bureau November 2014 - Present
Music City Center November 2013 - October 2014
Nashville Convention Center January 2013 - June 2013
The Hotel Chicago February 2012 - October 2012
Gaylord Hotels September 2010 - December 2011
Skills
Microsoft Excel, Microsoft Word, Opera, Microsoft Office, Concentrics, Site Planning, Catering Sales, Hotels, Financial Reporting, Annual Reports
Education
Middle Tennessee State University 2003 — 2007
Bachelor of Science (B.S.)
Suzanne Clegg Meetings & Events February 2011 - Present
Precision Meetings & Events July 2008 - December 2009
Manufactured Housing Institute August 2001 - October 2007
Dallas Convention & Visitors Bureau October 2000 - August 2001
Gaylord Hotels 1999 - 2000
Skills
Strategic Planning, Public Speaking, Public Relations, Customer Service, Event Planning, Event Management, Leadership, Marketing, Sales
Education
Brigham Young University 1994 — 1998
Bachelor's Degree, Business Finance
Academic Partnerships April 2012 - Present
Fusion Performance Marketing May 2011 - April 2012
Mannatech July 2007 - February 2011
Gaylord Hotels May 2006 - April 2007
Schroepfer Wessels Jolesch March 2002 - April 2006
Mosaic 1999 - 2002
Future Shop 1998 - 1999
Circuit City 1995 - 1998
Office Depot September 1994 - August 1995
Walmart June 1993 - September 1994
Skills
Product Marketing, Go-to-market Strategy, Strategic Planning, Integrated Marketing, Project Management, Product Development, Marketing Research, Marketing, Management, Cross-functional Team..., Team Building, Marketing Management, Brand Management, Strategy, Advertising, Brand Development, Leadership, Customer Service, Marketing Strategy, Market Planning, Budgets, Strategic Partnerships, New Business Development, Email Marketing, Online Marketing, Sales, Product Management, Public Relations, Product Launch, Training, Direct Marketing, Lead Generation, Social Media Marketing, Competitive Analysis, Marketing Communications, Retail, B2B, Digital Marketing, CRM, Recruiting, Business Development, Project Planning, Market Research, Start-ups, Entrepreneurship, Account Management, Online Advertising
Education
Walden University 2008 — 2010
MBA
University of Oregon 1988 — 1993
BS
Lane Community College 1988 — 1990
AGS
Grants Pass High School
threeseventwo creative media inc January 2007 - Present
NFIB April 2014 - Present
LeanKit February 2013 - January 2014
Oreck Corporation July 2011 - February 2013
Journal Communications Inc March 2009 - July 2011
Journal Communications Inc December 2008 - March 2009
Gaylord Hotels June 2007 - November 2008
Gaylord Opryland October 2005 - June 2007
Bill Hudson & Associates January 2005 - October 2005
Fink & Fuchs Public Relations September 1999 - March 2004
Skills
Creative Direction, Web Design, User Experience, Graphic Design, Art Direction, Advertising, Adobe Creative Suite, Branding & Identity, SEO, User Interface Design, Graphics, Marketing, CSS, Brand Development, WordPress, Video, Multimedia, Illustrator, Brochures, Layout, Website Development, Corporate Identity, Art, Digital Strategy, Online Advertising, German, Corporate Branding, Web Development, Wireframes, Logo Design, Drupal, Content Strategy, Photography, Email Marketing, Publishing, Copywriting, Kanban, Translation, Digital Marketing, jQuery, Leadership, Strategic Thinking, Creative Conception, HTML, Lean Tools, Agile Methodolgy, Agile Web Development, Product Naming, Social Media, Scrum
Education
Diltheyschule Wiesbaden
Johannes Gutenberg University Mainz
The Goethe University Frankfurt
Gaylord Hotels December 2014 - Present
Gaylord Hotels May 2014 - December 2014
Gaylord Hotels October 2013 - May 2014
Office Depot July 2012 - October 2013
Belmont University December 2009 - January 2012
Skills
Customer Service, Hospitality, Time Management, Leadership, Sales, Management, Call Centers, Guest Service Management, Fundraising, Microsoft Excel, Microsoft Word, Event Planning, Music Industry, Music Publishing, Songwriting
Education
Belmont University 2009 — 2014
Bachelor of Science (BS), Songwriting (Music Business) English
redpepper September 2015 - Present
Marriott International April 2013 - Present
Gaylord Hotels June 2012 - April 2013
Main Events Productions June 2011 - August 2011
Skills
Hotels, Hospitality, Customer Service, Training, Project Planning, Team Leadership, Resorts, Food & Beverage, Banquets, Culinary Skills, Convention Services, Management
Education
Michigan State University 2008 — 2012
Bachelor's degree, Hospitality Business
International College of Management Sydney 2011 — 2011
Study Abroad, Event Management, 3rd year University
Omni Hotels February 2012 - Present
Gaylord Hotels September 2010 - February 2012
River Park Mutual Homes Inc June 2004 - September 2010
Skills
Hospitality Industry, Hospitality Management, HVAC, Engineering, Resorts, Hotel Management, Hospitality, Pre-opening, Front Office, Food & Beverage, Restaurants, Revenue Analysis, Yield Management, Cost Control, Hotels, Property Management..., Tourism, Steam, Project Planning
Education
New York University 1994 — 1997
Bachelor's Degree, Electromechanical Engineering
IUOE Local 99
Realty Executives Associates March 2012 - Present
Weichert Realtors, The Andrews Group April 2009 - February 2013
Gaylord Hotels July 2006 - February 2009
Gaylord Opryland August 2005 - July 2006
Skills
Business Development, Management, Event Management, Event Planning, Hotels, Leadership, Marketing, Real Estate, Sales, Team Building
Education
University of Tennessee-Knoxville - College of Business Administration 2001 — 2005
Bachelor of Science, Business Administration
Gaylord Hotels SVP/GMGaylord Opryland2008 - Present
Gaylord Opryland 2007 - Present
Education
Michigan State University 1977 — 1980
Choose Chicago May 2014 - Present
Event Logistics, Inc. January 2012 - April 2014
Gaylord Hotels June 2008 - October 2012
Gaylord Hotels August 2007 - October 2008
Omni CNN Center January 2006 - January 2008
Omin CNN Center February 2006 - July 2007
Associated Luxury Hotels International January 2004 - January 2005
Hilton Hotels February 1988 - April 2004
Skills
Hospitality, Trade Shows, Meeting Planning, Hospitality Industry, Hotels, Catering, Management, CRM, Sales, Corporate Events, Event Management, Hotel Management, Contract Negotiation, Budgets, Sales Operations, Strategy, Advertising, Marketing Strategy, Negotiation, Business Planning, Food & Beverage, Brand Development, Convention Services, Banquets, Revenue Analysis, Resorts, Hospitality Management, Sponsorship, Yield Management, Tourism, Incentives, Event Planning, Marketing, Pre-opening, Hotel Booking, Market Planning, Front Office, Incentive Travel, Customer Retention, Leisure, Business Travel, Travel Management
Education
Springfield College 1979 — 1985
BS, Business
Hilton Garden Central Park South September 2014 - Present
Element Times Square April 2012 - July 2014
Highgate Hotels April 2011 - April 2012
Site Search & Select January 2010 - March 2011
Gaylord Hotels August 2008 - November 2009
Hilton New York February 2006 - August 2008
Four Seasons Resort Nevis May 2003 - February 2006
Hilton New York May 2001 - May 2003
Hudson Hotel April 2000 - May 2001
The Algonquin Hotel February 1999 - April 2000
Skills
Hotels, Management, Hospitality, Trade Shows, Tourism, Hospitality Management, Hotel Management, Resorts, Event Management, Hospitality Industry, New Business Development, Account Management, Sales Management, Sales, Contract Negotiation, Marketing, Budgets, Online Marketing, Social Media Marketing, Public Relations, Sponsorship, Social Media, Negotiation, OnQ, Revenue Analysis, Corporate Events
Education
Central Connecticut State University 1995 — 1998
Bachelor of Science, Marketing
Saint Augustine's College 1993 — 1995
Economics
Gaylord Hotels October 2008 - Present
Skills
Tourism, Event Management, Social Media, Hospitality, Hotel Management, Event Planning, Hospitality Industry, Social Media Marketing, Digital Marketing, Marketing Strategy, Food & Beverage, Trade Shows, Marketing Communications, Meeting Planning, Revenue Analysis, Strategic Planning, Corporate Events, Hospitality Management, Email Marketing, Advertising, Resorts, Marketing, Hotels, Public Relations, Sales
Education
New York University 1988 — 1992
BS, Finance and International Business
Loews Hotels January 2014 - Present
Gaylord Hotels July 2011 - February 2014
Gaylord Opryland Resort & Convention Center July 2006 - July 2011
Gaylord Texan October 2003 - July 2006
Adams Mark Hotels and Resorts January 2002 - September 2003
Various Sheraton hotels January 1997 - January 2002
Skills
Hotels, Pre-opening, Resorts, Rooms Division, Spa, Hotel Management, Hospitality Management, Hospitality Industry, Revenue Analysis, Hospitality, Front Office, Yield Management, Tourism, Leadership, Property Management..., Micros, Opening Hotels, Budgets, Fine Dining, Event Management, Meeting Planning, Lodging, Pre-opening experience, Guest Service Management, Income Statement, Forecasting, Customer Satisfaction, Convention Services, Training, OnQ, Hotel Booking, Rooms Division..., Cost Control, Food & Beverage, Banquets, Catering, Restaurants, Customer Service, Management
Education
Cornell University 1993 — 1996
B.Sc., Hotel Administration
Gaylord Hotels August 2011 - Present
Gaylord Texan March 2009 - August 2011
Gaylord Palms September 2005 - March 2009
Marriott International March 2004 - September 2005
Marriott International January 1999 - March 2004
Skills
Hotels
Education
University of Central Florida 2003 — 2005
MBA
Northern Illinois University - College of Business 1984 — 1988
BS- Mktg
The Forte Foundation March 2015 - Present
Vanderbilt Owen Graduate School of Management October 2013 - March 2015
Vanderbilt University Medical Center June 2010 - October 2013
Gaylord Hotels August 2009 - April 2010
Gaylord Entertainment July 2006 - August 2009
Gaylord Entertainment December 2003 - July 2006
Gaylord Entertainment March 2003 - December 2003
Gaylord Entertainment November 2002 - March 2003
Neiman Marcus Group December 2000 - November 2002
SunTrust Bank August 1998 - December 2000
Skills
Event Management, Hospitality, Event Planning, Marketing, Communication, Meeting Planning, Marketing Communications, Training, Strategy, Lead Generation, Hotels, Management, Social Media, Trade Shows, Sales, Budgets, Press Releases, Strategic Communications, Internal Communications, Leadership, Public Relations, Customer Service, Marketing Strategy, Hospitality Industry, Newsletters, Strategic Planning, Social Media Marketing
Education
Louisiana State University 1993 — 1997
BA, Mass Communications
On Demand Solutions, LLC February 2015 - Present
Macy's July 2014 - February 2015
Correct Care Solutions March 2014 - July 2014
Correct Care Solutions April 2011 - March 2014
Correct Care Solutions February 2010 - April 2011
BATH FITTER October 2008 - February 2010
Gaylord Hotels December 2007 - October 2008
AIG American General January 2007 - August 2007
Briggs and Stratton October 2005 - January 2007
Briggs & Stratton April 2004 - October 2005
Skills
Job Fairs, Employee Relations, Healthcare, Personnel Management, HRIS, New Hire Orientations, Coaching, Account Management, Training, Interviews, Onboarding, Outlook, Microsoft Excel, Public Speaking, Recruiting, Customer Service, Applicant Tracking..., Management, Human Resources, Leadership, Leadership Development
Education
Murray State University 2003 — 2007
Bachelor's Degree, Organizational Communication
Caldwell County High School 2000 — 2003
High School, Agribusiness/Agricultural Business Operations
Gaylord Hotels Director of Revenue ManagementStarwood Hotels1997 - 2006
Education
Purdue University 1993 — 1997
Gaylord Texan December 2012 - Present
Gaylord Hotels August 2002 - October 2012
Gaylord Entertainment 2002 - October 2012
Skills
Hotels, Hospitality Industry, Resorts, Hospitality Management, Hospitality, Cost Control, Budgets, Training, Pre-opening, Event Management, Process Scheduler, Contract Negotiation, Management, Time Management, Hotel Management, Facilities Management
Education
Clarkson University 1976 — 1978
Bachelor's degree, Civil Engineering
Jefferson Community College 1974 — 1976
Associate of Science (AS), Civil Engineering
Gaylord Hotels August 2015 - Present
Marriott International March 2014 - Present
Marriott International June 2011 - March 2014
Dallas/ Fort Worth Marriott Solana August 2008 - June 2011
Sheraton Dallas North November 2006 - August 2008
Wyndham 2005 - 2005
Skills
Hotels, Restaurants, Contract Negotiation, Sales Management, Sales, Hospitality Industry, Direct Sales, Hospitality Management, Account Management, New Business Development, Hotel Management, Event Management, Hospitality, Meeting Planning, Selling, Trade Shows, Accounting, Management
Education
The University of Texas at Arlington 2000 — 2005
BBA, Finance
Texas State Technical College 2000 — 2003
Associates, Pilot Training
Baylor University 2000 — 2002
Bachelor, Aviation
Citizens Property Insurance Corporation August 2014 - Present
Citizens Property Insurance January 2012 - August 2014
Willis March 2009 - December 2011
Cam Atwell, CPA June 2007 - December 2011
LP Building Products 2007 - 2008
Gaylord Entertainment 2002 - 2007
ResortQuest 2002 - 2007
Gaylord Hotels 2002 - 2007
Home Shopping Network 2000 - 2002
Papa Johns 1995 - 2000
Skills
SOX, Internal Audit, Compliance Audits, Accounting, Internal Controls, Financial Analysis, Auditing, Financial Reporting, Sarbanes-Oxley, Process Improvement, Risk Assessment, Budgets, Forecasting, Sarbanes-Oxley Act
Education
University of Florida 2000 — 2002
MBA, Finance
Florida State University
BA, Sociology
Niceville High School
The Four Points by Sheraton Orlando July 2007 - Present
Grand Bohemian Hotel 2002 - 2007
Gaylord Hotels 2001 - July 2002
Education
Fashion Institute of Technology 1982 — 1985
Vanderbilt University July 2006 - Present
Gaylord Opryland Resort and Convention Center Nashville, Tn April 2000 - May 2006
Gaylord Hotels 2000 - 2006
Education
Middle Tennessee State University 1995 — 1999
Gaylord Hotels October 2014 - Present
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando July 2013 - October 2014
The Ritz-Carlton, Orlando Grande Lakes May 2003 - July 2013
Skills
Hospitality, Hotels, Meeting Planning, Hospitality Industry, Trade Shows, Sales, Hospitality Management, Restaurants, Food & Beverage, Corporate Events, Convention Services, Resorts, Event Management, Hotel Management, Banquets, Catering, Culinary Skills, Wedding Planning, Revenue Analysis, Pre-opening, Menu Development, Tourism, Micros, Property Management..., Yield Management, Rooms Division, Fine Dining
Education
Johnson & Wales University
Cornell University July 2015 - Present
Hyatt Hotels Corporation November 2013 - June 2015
Hyatt Hotels Corporation January 2011 - November 2013
Woodside Hotels - Stanford Park Hotel July 2010 - December 2010
Highgate Hotels February 2007 - September 2009
Gaylord Hotels October 2003 - February 2007
InterContinental Hotels Group September 2001 - October 2003
Westin Hotels & Resorts February 2001 - September 2001
Wyndham International November 1997 - January 2001
Wyndham International May 1995 - November 1997
Skills
Building High..., Driving Sales..., Strategic Sales Plans, Multi-Property..., Yield Management, Business Strategy, Marketing Strategy, Public Relations, Sales, Marketing, Leadership, High Performance Sales..., Budgets, CRM, Territory Management, Hotels, Management, Hospitality Management, Hospitality, Hospitality Industry, Event Management, Revenue Analysis
Education
Cornell University School of Hotel Administration 1991 — 1995
Bachelor of Science (B.S.), Marketing
Omni Hotel Nashville September 2011 - Present
Gaylord Hotels 2014 - 2014
Amelia Island Plantation 2014 - 2014
Hilton Nashville Downtown 2014 - 2014
Skills
Hotels, Resorts, Hospitality Management, Hospitality, Revenue Analysis, Hospitality Industry, Hotel Management, Negotiation, Sales, Sales Management, Meeting Planning, Tourism
Education
Florida State University - College of Business
Bachelor of Science, Marketing & Finance
West Virginia University
Master of Arts, Social Science Education
Lipscomb University May 2015 - Present
Lipscomb University October 2013 - April 2015
Independent Contractor August 2003 - September 2013
Relegent October 2005 - December 2006
Gaylord Hotels 2000 - 2003
Nashville Children's Theatre 1991 - 1992
Tennessee Performing Arts Center 1988 - 1990
Skills
Business Development, Customer Service, Leadership, Management, Strategic Planning, Public Speaking, Sales, Microsoft Excel, Nonprofits, Microsoft Office, Higher Education
Education
Lipscomb University 2014 — 2016
Master of Business Administration (MBA)
The University of Texas at Austin
Bachelor of Arts (B.A.)
Gaylord Palms Resort and Convention Center March 2010 - Present
Marriott International 2013 - 2015
Marriott International 2013 - 2015
Gaylord Palms Resort March 2010 - November 2011
Gaylord Hotels August 2007 - March 2010
Commonwealth Hotels, Inc. 2004 - 2007
Cincinnati Marriott at RiverCenter 2000 - 2004
Embassy Suites RiverCenter 1997 - 1999
Westin Hotels 1995 - 1997
Westin Hotel Cincinnati 1993 - 1997
Education
Miami University
Swissotel Chicago July 2012 - Present
Swissotel Chicago August 2009 - June 2012
Gaylord Hotels December 2006 - February 2009
Sofitel Chicago Water Tower October 2001 - December 2006
Skills
Forecasting, Sales, Contract Negotiation, Budgets, Hotels, Training, Project Planning, Hospitality Industry, Hospitality Management, Hospitality, Hotel Management, Revenue Analysis
Education
Grand Valley State University 1987 — 1990
Bachelor of Applied Science (B.A.Sc.)
Idaho Department of Correction June 2014 - December 2014
Marriott International May 2010 - July 2014
Corrections Corporation of America September 2013 - June 2014
Gaylord Hotels 2010 - 2013
Gaylord Hotels 2010 - 2013
Anasazi Foundation January 2010 - May 2010
Idaho Department of Juvenile Corrections September 2009 - December 2009
Physiotherapy Associates December 2007 - September 2008
Skills
Access, Team Leadership, Teamwork, Customer Service, Sales, Conflict Resolution, SPSS, Offender Management, Public Speaking, Leadership, Budgets, Microsoft Office, Microsoft Excel, Project Planning, Team Building, Microsoft Word, Inventory Management, Event Planning, Process Improvement, PowerPoint, Training
Education
Brigham Young University - Idaho 2006 — 2009
Bachelor of Science (B.S.), Sociology, 3.5
Delaware North August 2014 - Present
Gaylord Hotels August 2013 - March 2014
Omni Hotels April 2012 - January 2013
Trinity FBS, a division of Omni Hotels February 2011 - April 2012
ARAMARK March 2007 - January 2011
Skills
Catering, Sales, Restaurants, Hospitality Industry, Hotels, Banquets, Meeting Planning, Convention Services, Event Management, Menu Development, Event Planning, Corporate Events, Team Building, Food, Resorts, Public Speaking, Employee Relations, Hotel Management, Advertising, Email Marketing, Marketing Strategy
Education
Brigham Young University - Idaho 1998 — 1999
Business Communications, Spanish
Andover
Gaylord Hotels Convention Services CoordinatorGaylord Entertainment2009 - Present
Gaylord Hotels May 2007 - December 2008
Education
Middle Tennessee State University 2003 — 2007
B.S., Advertising and Marketing, Mass Communication
The New Life September 2014 - Present
Gaylord Hotels September 2001 - September 2014
Marriott International September 1998 - January 2001
Marriott International January 1997 - September 1998
Marriott International June 1995 - January 1997
Skills
Hotels, Hospitality, Resorts, Meeting Planning, Hospitality Industry, Event Management, Hospitality Management, Sales Management, Restaurants, Revenue Analysis, New Business Development, Event Planning, Convention Services, Pre-opening, Trade Shows, Food & Beverage, Hotel Management, Tourism, Corporate Events, Catering, Contract Negotiation, Account Management, Sales, Banquets, Yield Management, Opening Hotels, Front Office, Food, Bicycle, Family, Motorcycling, Property Management..., Rooms Division, Menu Development
Education
Johnson and Wales University
Bachelor of Science (B.S.), Hospitality Sales and Meeting Management
Johnson and Wales University
Associate of Science (A.S.), Hotel, Motel, and Restaurant Management
Brand Events Marketing April 2007 - Present
The Raphael Hotel - Chaz Restaurant - Country Club Plaza August 2012 - June 2014
The Daily Dish and Savannah Tea Company January 2010 - May 2011
Regis University August 2008 - January 2010
Quintess Collection September 2008 - 2008
Tennessee Titans Entertainment May 2005 - July 2007
Gaylord Hotels November 2005 - April 2007
The Blackhorse Pub and Brewery July 2002 - July 2005
Skills
Public Relations, Leadership, Entertainment, Nonprofits, Interviews, Teamwork, Social Media, Event Planning, Editing, Public Speaking, Social Media Marketing, Advertising, Instructional Design, Photoshop, Visual Identity Design, Wardrobe and..., Project Management, Marketing Communications
Education
Austin Peay State University 2000 — 2005
B.S., Corporate Communications
none RefreshJC PenneyApril 2015 - Present
Gaylord Hotels March 2015 - April 2015
Everest University Largo June 2014 - January 2015
Skills
Microsoft Office, Public Speaking, Microsoft Word, PowerPoint, Customer Service, Microsoft Excel, Social Media, Marketing
Education
Everest University-Largo 2014 — 2015
Associate's degree, Applied Business Management
Everest University-Largo 2013 — 2014
Medical Assistant, Medical/Clinical Assistant, 4.0
Indiana University Southeast January 2010 - Present
Indiana University Southeast August 2009 - January 2010
The Greenbrier October 2004 - June 2009
The Greenbrier Resort 2004 - 2009
The Greenbrier Hotel 2004 - 2009
Meeting Professionals International (MPI) 2001 - 2002
Opryland Hospitality & Attractions 1981 - 2000
Gaylord Hotels 1981 - 2000
Opryland Hotel 1981 - 2000
Gaylord Opryland Resort & Convention Center 1981 - 2000
Skills
Event Planning, Meeting Planning, Hospitality, Event Management, Hospitality Industry, Hotels, Resorts, Hospitality Management, Marketing, Revenue Analysis, Strategic Planning, Public Relations, Restaurants, Contract Negotiation, Management, Marketing Strategy
Education
Indiana University-Southeast 1974 — 1978
BS Bus Mgmt, Business Management
Gaylord Hotels May 2014 - Present
Pappas Restaurants, Inc. February 2013 - Present
Skills
Hospitality, Microsoft Excel, PowerPoint, Time Management
Education
Penn State University 2006 — 2011
Directors Guild of America April 2014 - Present
Entertainment Partners February 2007 - May 2014
LegalShield October 2009 - November 2011
Knight Radio 96.1FM August 2005 - May 2009
Starbucks December 2007 - June 2008
Gaylord Hotels May 2001 - August 2007
Skills
Feature Films, Film, Final Cut Pro, Entertainment, Avid, Press Releases
Education
Lynn University 2005 — 2009
Mass Com, Film and TV
Lynn University 2005 — 2009
Bachelor's degree, Mass Communication/Media Studies
Walt Whitman Highschool 2001 — 2005
Courtyard by Marriott July 2015 - Present
Gaylord Hotels June 2014 - July 2015
Marriott International October 2013 - June 2014
Marriott International April 2013 - June 2014
Marriott International January 2011 - October 2013
Battelle November 2008 - January 2011
Tribble Creative Group August 2010 - November 2010
Skills
Hospitality, Hospitality Management, Tourism, Hospitality Industry, Time Management, Customer Satisfaction, Travel Management, Food Safety, Events, Detailed Organization, Serve Safe Certified, TIPS Certified, Conflict Resolution, Spirit to Serve, FOSSE, Micros, guestVoice, Social Media, GSS, MICROS, Food, Event Management, Food
Education
North Carolina Central University 2009 — 2014
Bachelor’s Degree, Hospitality Administration/Management
Gaylord Hotels October 2014 - Present
Marriott Hotel March 2012 - October 2014
Marriott International September 2002 - February 2012
Marriott International September 1999 - October 2002
Courtyard by Marriott Nashville Aiport January 1997 - February 1999
Marriott International January 1997 - December 1997
Skills
Loss Prevention, Physical Security, Food Safety, Security Management, Multi-unit, Customer Satisfaction, Customer Service, Inventory Control, Budgets, Profit, Asset Protection, Cost Control, Labor Management, Operations Management, Team Building, POS, Budget Process, Property Management..., Hotel Management, Payroll, Payments, Accounts Receivable, Accounts Payable, Accruals
Education
Trevecca Nazarene University 2005 — 2007
Human Relations
Bristol Community College 1986 — 1989
Associate's degree, Criminal Justice/Police Science
Gaylord Hotels April 2014 - Present
American Legion Auxiliary Volunteer Girls State 2009 - 2015
Indiana University Event Services January 2014 - April 2014
Indiana University January 2011 - December 2013
Indiana University Auditorium 2010 - December 2013
Lincoln Center for the Performing Arts May 2013 - August 2013
Indiana University Auditorium January 2013 - May 2013
Big Machine Label Group June 2012 - December 2012
Chattanooga Theatre Centre 2007 - 2011
Girls Preparatory School Summer Programs 2005 - 2011
Skills
Spanish, Microsoft Office, Viola, Volunteer Management, Event Planning, Event Management, Arts Administration, Facebook, Leadership, Customer Service, Music, Social Media Marketing, Social Networking, OS X, Public Speaking, Fundraising
Education
Indiana University Bloomington 2010 — 2013
Bachelor of Science, Arts Management
Gaylord Hotels July 2009 - Present
Education
College of Southern Maryland 2008 — 2010
Certificate, Accounting
Self Employed June 2010 - Present
Frito-lay Inc December 2009 - May 2010
Gaylord Hotels December 2008 - February 2010
Skills
Windows, C++, Microsoft Office, Microsoft Excel, Management, Microsoft Word, PowerPoint, Research, Leadership, Sales, English
Education
ITT Technical Institute-Springfield 2013 — 2015
Associate of Science (A.S.), Electrical, Electronics and Communications Engineering
ITT Technical Institute-Springfield 2013 — 2015
Associate of Science (AS), Electrical, Electronics and Communications Engineering
ITTT TECH 2013 — 2015
Associate of Science (AS), Electrical, Electronics and Communications Engineering
Gaylord Hotels April 2015 - Present
Gaylord Hotels April 2014 - April 2015
Walt Disney World January 2014 - April 2014
Gaylord Hotels August 2012 - April 2014
Walt Disney World August 2013 - January 2014
Marriott Vacations Worldwide Corporation May 2013 - August 2013
InterContinental Hotels Group November 2010 - June 2012
Calvary Chapel St. Petersburg January 2000 - September 2010
Skills
Food and Beverage..., Staff Supervision, Customer Service, Guest Service Management, Food Safety, Hospitality Management, Guest Satisfaction, Restaurant Management, Hostesses, Process Improvement, Hospitality Industry, Team building, Microsoft Office, Cost Control, Hotel Industry Analytics, Guest Recovery, Operational Efficiency, Process Efficiency, Front Desk Operations, Employee Training, Operational Analysis, Concierge Services, Event Management, Event Planning, Volunteer Management, Volunteer Recruiting, Cashiering, Volunteer Training, Recreation Planning, Budget Process, Customer Satisfaction, Food, Team Building
Education
University of Central Florida- Rosen College of Hospitality Management 2012 — 2014
Bachelor of Applied Science (BASc), Hospitality Administration/Management, GPA 3.8
St. Petersburg College 2010 — 2012
Associate's degree, Hospitality Management
Furniture Showcase, Inc. - Stillwater, OK August 2002 - Present
Gaylord Hotels 2001 - August 2002
Skills
Sales Management, Operations Management, Team Management, Retail Sales, Retail Design, Retail Marketing, Retail Buying, Marketing, Product Marketing, Furniture, Custom Furniture, Fine Furniture, Bedroom Furniture, Mattresses, Customer Relations
Education
Oklahoma State University 2003 — 2007
Master of Business Administration (M.B.A.), Business Administration and Management, General
Oklahoma State University 1997 — 2000
Bachelor of Science (B.S.), Hotel, Motel, and Restaurant Management
United Methodist Publishing House February 2014 - Present
Gaylord Hotels 2003 - 2005
Education
Nashville State Community College 1998 — 2001
Computer Science
Mount Juliet High School 1992 — 1995
General Studies
Centerplate February 2014 - Present
Legends January 2013 - February 2014
Gaylord Hotels February 2008 - January 2013
Aramark June 2007 - April 2008
Centerplate February 2005 - September 2007
Centerplate June 2002 - February 2005
Skills
Property openings, (Volume) Large..., Adaptability to diverse..., Managed / Trained over..., Hotels, Restaurants, Sanitation, Restaurant Management, Hospitality Management, Food
Education
El Paso Community College 2002 — 2005
Associate's degree, Culinary Arts/Chef Training