Experience
ResortQuest   February 2015 - Present
http://adventuresofgoldilox.com   January 2013 - Present
Clinical Pathology Laboratories  April 2008 - Present
American University  September 2005 - May 2007
Centers for Medicare & Medicaid Services  July 2004 - December 2004

Skills
Public Health, Medicine, Medical Records, Psychotherapy, Medicare, Healthcare, Blogging, Clinical Research, Microsoft Office, Microsoft Excel, Public Speaking, Research, Editing, Management, Event Planning, Social Media, Nonprofits, Program Management, Policy, HIPAA

Education
Penn Foster   2011 — 2012
certificate, Web page development

American University   2005 — 2007
MS, Health Promotion Management

University of Wisconsin-Madison   2000 — 2004
Bachelor of Science (BS), Communication Disorders Sciences and Services

Experience
ResortQuest   September 2014 - Present
ResortQuest   April 2007 - September 2014
Yates Construction  2005 - April 2007
ResortQuest   2003 - 2005
BI-LO Winn Dixie Stores  1997 - 2003

Skills
Operations Management, Customer Service, Reliability, Hospitality Management, Hospitality, Hiring, Customer Satisfaction, Supervisory Skills, Hospitality Industry, Management, Leadership, Employee Relations, Hotel Management, Resorts, Micros, Training, Revenue Analysis, Negotiation

Education
Northwest Florida State College   2000 — 2005

Experience
Wyndham Vacation Ownership  February 2015 - Present
Wyndham Vacation Ownership  June 2014 - December 2014
ResortQuest   May 2013 - August 2013
Piedmont Club   May 2012 - July 2012
ARAMARK, JMU Dining Services   January 2012 - April 2012
O’Neill’s Grill   August 2011 - April 2012
The Flash, Brentsville District High School   September 2009 - June 2010
Sunflower Staffing  2008 - 2009

Skills
Teamwork, Helping Clients, Food & Beverage, Greeting, Hosting, Service, Food Service, Communication Skills, Hospitality Management, Hospitality, Event Planning, Customer Service, Food Safety, Restaurants, Resorts, Activity Coordination, Communication, Organization, Front Office, Catering

Education
James Madison University   2010 — 2014
Bachelor of Science (B.S.), Hospitality Management

Brentsville District High School   2006 — 2010
Advanced Diploma

Marsteller Middle School   2004 — 2006

Experience
Sheraton Nashville Downtown  May 2015 - Present
Sheraton Nashville Downtown  May 2014 - Present
Sheraton Nashville Downtown  May 2014 - April 2015
Hilton Sandestin Beach Golf Resort & Spa  December 2013 - January 2014
ResortQuest   May 2012 - August 2012

Skills
Restaurants, Food & Beverage, Hospitality, Customer Service, Catering, Food Service, Front Office, Hospitality Industry, Cash Handling Experience, ServSafe, Phone Etiquette, Hospitality Management, Microsoft Word, Microsoft Office, Hotels, Food, Event Management, Time Management, Customer Satisfaction, PowerPoint, Management, OnQ, Event Planning

Education
Kent State University   2010 — 2012
Bachelor of Science, Hospitality Management, Senior

Lakeland Community College   2007 — 2010
Associates of Arts Degree

Experience
Northwest Colorado Visiting Nurse Association  July 2008 - Present
Holy Name Catholic Church  2008 - 2010
Comunidad Integrada   October 2006 - June 2008
ResortQuest   December 2003 - September 2006

Skills
Healthcare, Public Health, Informatics, Community Outreach, Health Information..., Healthcare Information..., Healthcare Management, Healthcare Consulting, HIPAA, Data Analysis, EHR, Grant Writing, EMR, Database Administration, Health Education, Program Evaluation, Health Promotion, Disease Management, Medicaid, Managed Care, Medicare, Community Health, Dashboard, Microsoft Excel, Software Implementation, Computer Information..., Information Management, SQL, Access Database, Application Support..., Clinical Workflow, Workflow Management, Strategy Implementation, eClinical Works, Leadership

Education
Park University   2012 — 2014
Bachelor of Applied Science (BASc), Computer Science

Colorado Mountain College   2010 — 2012
Associate of Science (AS), General Studies

Anglo Americano Prescott

Experience
ResortQuest by Wyndham   October 2013 - Present
ResortQuest by Wyndham   February 2013 - October 2013
Wyndham Vacation Rentals  May 2011 - February 2013
ResortQuest   March 2004 - October 2008

Skills
Personnel Management, Employee Equipping, Team Building, Project Management, Strategic Planning, Project Implementation, Goal Setting, Business Process..., Proactive Solution..., Advocating for Brand..., Creating Quality..., Organization, Listen to and learn..., Public Speaking, Presentations, Luxury, Resorts, Hospitality Industry, Hotels, Budgets, Yield Management, Sales Management, Micros, Marketing, Revenue Analysis, Management, Corporate Events, Hotel Management, Hospitality Management, Hospitality, Food & Beverage, Leadership, Customer Service, Forecasting, Operations Management, Meeting Planning, Pre-opening, Tourism, Opera, Banquets, Restaurants, Front Office, Hiring, Event Management, Process Scheduler, Menu Development, Trade Shows, Project Planning, Event Planning, Inventory Management

Education
University of West Florida   2010 — 2013
Bachelors in Hospitality Resort & Recreation Management HRRM, 3.9

Florida State University   1998 — 2001
Psychology and Communications

Experience
DNS Paradise Rentals LLC   June 2013 - Present
Coldwell Banker Florida  May 2009 - June 2013
ResortQuest   June 2006 - May 2009
Remax Village Square  2002 - 2006
Nettwerk Music Group  April 2001 - June 2002
RED Distribution  April 1998 - April 2001

Skills
Real Estate, Property Management, Investment Properties, Marketing, Condos, Rentals, Vacation Rental, Relocation, Temporary Housing, Leases, Lease Negotiations, Rent Collection, Advertising, Customer Service, Rental Real Estate, Home Watch Services, Management, Online Marketing, Social Networking, Business Planning, Negotiation, Sales, Selling, Vacation Homes, Single Family Homes, Luxury, Listings, Short Sales, Waterfront, Sellers, Property, Real Property

Education
Montclair State University   1994 — 1997
Marketing

Rutgers University-New Brunswick   1992 — 1994
Marketing

Experience
ResortQuest   2009 - Present
ResortQuest   2008 - 2009
ResortQuest   2008 - 2008

Skills
Hospitality Management, Resorts, Hotel Management, Hospitality Industry, Hospitality, Hotels, Revenue Analysis, Front Office, Food & Beverage, Yield Management, Micros, Lodging, Banquets, Property Management..., Tourism, Catering, Operations Management, Inventory Management, Budgets, Hotel Booking

Education
Gulf Coast Community College
Associate of Arts (A.A.), Business Administration and Management, General

Experience
Edgewater Real Estate   January 2014 - Present
ResortQuest   July 2000 - August 2011

Skills
Luxury, Sellers, Relocation, Buyer Representation, Listings, Resorts, Residential Homes, Real Estate Development, Single Family Homes, Property, Real Estate Transactions, Condos, Property Management, Investment Properties, First Time Home Buyers, Real Estate, Foreclosures, REO, Short Sales, Investors, New Home Sales, Vacation Homes, Real Property, Customer Satisfaction, Office Administration

Education
Glendale Community College

Experience
ResortQuest   2005 - 2006
Layer8 Consulting, Inc.   2004 - 2005
ExpoExchange  2000 - 2004
AOPA  1998 - 2000

Skills
VMware, Networking, VMware ESX, Network Design, Network Administration, WAN, Microsoft Certified..., Virtualization, Network Security, Disaster Recovery, Firewalls, Avaya, Security, VPN, IT Management, VMware Infrastructure, Hyper-V, Enterprise Architecture, VDI, vSphere, MCITP, SAN, Sonicwall, Project Management, Cisco, Microsoft, Exchange Server, SaaS, Big Data

Education
Frederick Community College   1993 — 1995

Alderson-Broaddus College   1991 — 1993

Experience
ResortQuest   Team LeaderWyndham Worldwide2003 - 2015
Wyndham Worldwide  2003 - 2015

Skills
Hospitality, Resorts, Hotels, Hospitality Management, Hotel Management, CompTIA Network, CompTIA Security, Network Security, Budgets, Customer Service, Event Management, Public Relations, Social Networking, Event Planning, Marketing Strategy, Team Building, Leadership, Marketing, Public Speaking, Social Media Marketing, Strategic Planning

Education
Northwest Florida State College   1999 — 2007
Associate of Arts and Sciences (AAS), Industrial Technology Management

Northwest Florida State College   1999 — 2007
Bachelor of Applied Science (BASc), Project Management

Northwest Florida State College   1999 — 2007
Associate of Arts (AA), Communications

Community College of the Air Force   1992 — 2005
Associate of Science (AS), Transportation/Mobility Management

Saint Leo University   1991 — 1992
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities

Defense Language Institute   1981 — 1982
Romanian, Romance Languages, Literatures, and Linguistics

Experience
Sheraton Denver West Hotel & Conference Center   June 2013 - Present
Sheraton Denver West Hotel (Franchise of Starwood Hotels) & The Burnsley All Suite Hotel   August 2009 - June 2013
Colorado Hospitality Human Resource Association   January 2010 - December 2011
ResortQuest   June 2006 - April 2009
Elk Mountain Resort   May 2004 - April 2006

Skills
Hospitality Management, Resorts, Hospitality, Employee Relations, Hotels, Hotel Management, Hospitality Industry, Benefits Administration, HRIS, Employee Engagement, Onboarding, Employee Benefits, Recruiting, Human Resources, Performance Management, Management, Organizational..., Hiring, Leadership Development, Food & Beverage, Employee Training

Education
Starwood Hotels & Resorts
Certified Property Service Culture Trainer, Brand, Experience, Voice, Leadership & Coaching

University of Colorado at Denver
Business, Human Resources

Mesa State College
Associate of Arts (AA), Business and Business Information Systems

Experience
Project Manager at Toll Brothers, Inc.   June 2014 - Present
Purdue University Krannert School of Management  August 2012 - May 2014
Bank of America  June 2013 - August 2013
BYU-Idaho  January 2012 - August 2012
BYU-Idaho  January 2010 - December 2011
Shea Homes  December 2004 - March 2009
America's Home Place  August 2002 - September 2003
ResortQuest   August 2000 - August 2002

Skills
Microsoft Excel, Leadership, Budgets, Team Leadership, Business Strategy, Microsoft Office, Management, Analysis, Teaching, Operations Management, Negotiation, Data Analysis, Outlook, Inventory Management, Forecasting, Process Improvement, Financial Accounting, PowerPoint, Entrepreneurship, Purchasing, Construction Management, Microsoft Word, Customer Service, Public Speaking, Market Research, Marketing, Process Scheduler, Teamwork, Training, Finance, Leadership Development, Budgeting, Contract Management, Accounting, Risk Management, Financial Analysis, Team Building, Strategic Planning, Time Management, Start-ups, Project Planning, Manufacturing, Contract Negotiation, Product Development, Project Management, Sales, Supply Chain Management, Cross Functional Team..., Strategic Sourcing

Education
Purdue University - Krannert School of Management   2012 — 2014
Master of Business Administration (MBA), Business Strategy, Operations Management and Finance

Brigham Young University - Idaho   2009 — 2011
Business Management, Supply Chain Management, Entrepreneurship, and Mechanical Engineering

Experience
St. Joe Club & Resorts   September 2014 - Present
Wyndham Worldwide  October 2011 - September 2014
ResortQuest   November 2008 - October 2011
ResortQuest   October 2006 - November 2008
ResortQuest   April 2004 - October 2006
ResortQuest   October 2002 - April 2004

Skills
Hospitality, Resorts, Hospitality Industry, Hospitality Management, Hotels, Revenue Analysis, Hotel Management, Tourism, Front Office, Yield Management, Food & Beverage, Team Building, Pre-opening, Restaurants, Meeting Planning, Budgets, Customer Service, Contract Negotiation, Operations Management, Property Management..., Lodging, Management, Sales, Leadership, Public Relations

Education
Hartwick College   1993 — 1997
BA, Psychology

Roxbury Central High School   1989 — 1993
High School Diploma, Honors

Experience
PROCAM Professional Community Association Management   May 2014 - Present
ResortQuest by Wyndham Vacation Rentals  November 2011 - Present
ResortQuest   November 2011 - May 2014

Skills
Customer Service, Business Strategy, Close Attention to..., Hospitality, Marketing, Hospitality Management, Hospitality Industry, Social Media Marketing, Operations Management, Front Office, Lodging, Property Management..., Hotels, Food & Beverage, Resorts

Education
University of West Florida   2013 — 2015
Bachelor's degree, Criminal Justice

Northwest Florida State College   2011 — 2013
Associate of Arts (A.A.), Criminal Justice

Experience
Sandestin Golf and Beach Resort  March 2015 - Present
Freelance  July 2014 - March 2015
BeachGuide LLC   May 2014 - March 2015
Wyndham Vacation Rentals  February 2013 - April 2014
ResortQuest by Wyndham Vacation Rentals  February 2011 - January 2013
ResortQuest   June 2008 - February 2011
ResortQuest   November 2007 - May 2008

Skills
Google Adwords, Google Analytics, PPC, Online Marketing, Web Analytics, SEM, Google Adwords..., Omniture, Web Marketing, AS400 system, Photoshop, Photoshop Elements, Email Marketing, Google Technologies, E-commerce, Adobe Contribute, V12, Boomtown, Bing Advertising, Google Places, Online Advertising, Facebook, Lead Generation, Keyword Research, Advertising, Marketing Communications, Marketing Strategy, Marketing, Social Networking, Landing Page..., MSN AdCenter, Search Advertising, Search Analysis, Brand Awareness, Market Planning, QR Codes, Google Webmaster Tools, Display Advertising, SEO, Social Media Marketing, Customer Service, Hospitality, Social Media, Digital Marketing, Analytics, Resorts, Management, Hospitality Industry

Education
Post University   2013 — 2015
Marketing

University of South Florida   2003 — 2004
Marketing

Flagler College   2002 — 2003
Marketing

Experience
Equinix  April 2014 - Present
Visage Mobile  January 2014 - April 2014
Dolby Laboratories  August 2010 - April 2013
Dolby Laboratories  May 2008 - July 2010
Dolby Laboratories  September 2007 - May 2008
Dolby Labs   February 2006 - August 2007
ResortQuest   2005 - 2005
Charter Communications  2003 - 2005
AT&T Broadband / Comcast   1999 - 2002
TeleCheck / First Data   1995 - 1997

Skills
Strategic Partnerships, Product Marketing, Product Management, Marketing Strategy, Competitive Analysis, Digital Media, Integrated Marketing, Go-to-market Strategy, Marketing Management, Digital Marketing, Marketing Communications, Cross-functional Team..., Marketing, Segmentation, Start-ups, Product Launch, Social Media Marketing, Strategy, Multi-channel Marketing, New Business Development, Analytics, Digital Cinema, Brand Management, Sales, Leadership, Market Planning, E-commerce, Mobile Devices, Lead Generation, Online Marketing, Business Development, Product Development

Education
Harvard Business School   1997 — 1999
MBA, General Management and Marketing

Vanderbilt University   1988 — 1992
Bachelor of Arts (B.A.), Economics, Spanish

Experience
Wyndham Vacation Rentals  July 2015 - Present
ResortQuest   2011 - February 2013
River Bank & Trust  December 2005 - 2011
Alabama State Employees Credit Union   March 2003 - December 2005
Colonial Bank  September 1997 - February 2003
Winn-Dixie Stores  February 1996 - September 1997
Winn-Dixie Stores  October 1993 - February 1995

Skills
Financial Reporting, Banking, Financial Analysis, Financial Accounting, General Ledger, Variance Analysis, Internal Audit, Finance, Budgets, Accounts Payable, Accounting, Fixed Assets, Executive Management, Essbase, GAAP, Accounts Receivable, Financial Statements, Consolidation, US GAAP, Mergers & Acquisitions, Payroll, Auditing, Internal Controls, CPA, Financial Audits, Sarbanes-Oxley Act, Management, Analysis, Budgeting, Leadership, SEC filings, Tax, Account Reconciliation, Accruals

Education
Auburn University at Montgomery   1988 — 1993
Accounting

Auburn University at Montgomery   1988 — 1993
Accounting, Accounting and Finance

Experience
Diamond Resorts International  March 2010 - Present
ResortQuest   November 1998 - February 2010
Old Exchange and Provost Dungeon   1993 - 1998
Old Exchange and Provost Dungeon   1993 - 1993

Education
College of Charleston   1988 — 1992
Bachelor of Arts, History

College of Charleston   1988 — 1992
Bachelor of Arts, History

Experience
ResortQuest   May 2015 - August 2015
Calabash Seafood Restaurant   May 2013 - December 2014
Old Salt Restaurant   August 2014 - August 2014
Sammy's Seafood House and Oyster Bar   May 2014 - August 2014
Aramark  February 2014 - May 2014
James Madison University  January 2014 - May 2014

Skills
Hospitality, ServSafe, Customer Service, Time Management, Marketing, Customer Satisfaction, Culinary Skills, Food & Beverage, Restaurants, Access, Teamwork, TIPS Certified

Education
James Madison University   2012 — 2016
Bachelor's of Science, Hospitality Administration/Management, College of Business Minor

Hanover Center for Trades and Technology   2009 — 2012
ServSafe Certification, Culinary Arts/Chef Training, A

Lee-Davis High School   2008 — 2012
Advanced Diploma, General Studies

Experience
Kimpton Hotels & Restaurants  July 2014 - Present
Kimpton Hotels & Restaurants  June 2013 - July 2014
ResortQuest   May 2012 - August 2012

Skills
Hospitality, Food & Beverage, Time Management, Customer Service, Social Networking, Tourism, Microsoft Excel, Facebook, Social Media, Event Planning, Marketing, Brand Development, PowerPoint, Employee Relations, Social Skills, Networking, Property Management..., Spanish, Communication, Multi Tasking, Travel, Mobile Applications, Club Operations, Trimergence, Microsoft Office, HotSOS, Kipsu, Cross-functional...

Education
Michigan State University   2009 — 2013
Bachelor of Arts (B.A.), Hospitality Business

Michigan State University   2011 — 2011
Spanish Minor Completion, Summer Study Abroad - Valencia, Spain

Experience
The Farmers Union Moana Restaurant Group   October 2013 - Present
The Claremont Hotel Club & Spa  September 2012 - September 2013
The Claremont Hotel Club & Spa  January 2012 - September 2012
The Claremont Hotel Club & Spa  January 2010 - January 2012
Shell Vacations Hospitality  July 2009 - December 2009
ResortQuest   May 2008 - August 2008

Skills
Hotels, Hospitality, Hospitality Industry, Sales, Resorts, Hospitality Management, Catering, Food & Beverage, Banquets, Customer Service, Revenue Analysis, Hotel Management, Restaurants, Convention Services, Meeting Planning

Education
Purdue University   2005 — 2009
Bachelor of Science, Hospitality & Tourism Management, Art & Design

Experience
Bull Marketing   May 2011 - Present
The Greer Group  October 2010 - Present
iDream Studios Inc   January 2010 - Present
Mutual Distributing Company thru Labor Finders   June 2010 - October 2010
K-Flex   May 2009 - July 2009
ResortQuest   June 2007 - August 2007
ResortQuest   May 2006 - August 2006
BlackGOLD   July 2005 - August 2005
Food Lion  May 2005 - July 2005
McDonald's Corporation  June 2004 - July 2004

Skills
Vocal, Marketing Communications, Microsoft Office

Education
Argosy University   2011 — 2015
Bachelors, Marketing

North Carolina Wesleyan College   2005 — 2008
N/A, Computer Information Systems, and Business Administrations

Columbia High School   2001 — 2005

Experience
ResortQuest   June 2007 - August 2007
Coastal Beverage Co   June 2007 - August 2007
Target  April 2005 - February 2007
Miles Jennings Inc   May 1996 - December 2004

Education
North Carolina State University   2005 — 2008
Bachelor of Arts, Political Science

Elizabeth City State University   2000 — 2003
Undeclared Major/General Studies Transfer to NCSU

Victory Christian School   1996 — 2000
High School Diploma

Experience
Keyword Connects   March 2015 - Present
TBR Global  February 2014 - January 2015
TimePayment Corp  October 2013 - February 2014
BostonCoach  September 2010 - July 2013
Comcast Cable  June 2009 - October 2009
Southwind Foods LLC dba Great American Seafood Import Co  April 2008 - November 2008
Crocker & Winsor Seafoods   2003 - June 2008
Charlie Dog's Subs   March 2002 - July 2003
ResortQuest   October 2001 - March 2002
ResortQuest   September 2000 - June 2001

Skills
Salesforce.com, Sales, Account Management, New Business Development, Management, Culinary Skills, Qualifying Prospects, commodity brokerage, Microsoft Office, Jigsaw, Leadership, Commodity, Budgets, Accountability, Training, Profit, Customer Satisfaction, Forecasting, Sales Operations, Cold Calling, Marketing, Marketing Strategy, CRM

Education
Johnson & Wales University   1990 — 1994
Bachelor's of Science, Hospitality Management

Massabesic High School

Massabesic High School

Experience
Regus  October 2014 - Present
Forest Laboratories  June 2013 - February 2014
Regus  May 2011 - June 2013
ResortQuest   2010 - 2011
Walton Area Chamber of Commerce   November 2004 - December 2009

Skills
Marketing, Sales, Leadership, Customer Service, Sales Management, Marketing Strategy, Sales Process, Sales Operations, Time Management, Account Management, Event Management, Team Building, Public Relations, Selling, Business Development, New Business Development, Social Media, Direct Sales, Contract Negotiation, Event Planning, Customer Satisfaction, Social Media Marketing, B2B, Training, Microsoft Office, Marketing Communications, Budgets, Team Leadership, Negotiation, Advertising, Operations Management, Customer Retention, Online Marketing, Social Networking, Management, Business Strategy, Inventory Management, Business Planning, Lead Generation, CRM, Sales Presentations, Cold Calling, Strategy, Marketing Management, Email Marketing, Online Advertising, P, Salesforce.com, Retail, Trade Shows

Education
Auburn University, College of Business   2000 — 2002
Marketing, Marketing

Enterprise State Community College   1998 — 2000

Experience
eLEAD  January 2014 - Present
Chris Chatelain Creative Content   January 2014 - Present
Pensacola News Journal  2013 - 2013
Navarre Press  2013 - 2013
ResortQuest   2011 - 2013
Northwest Florida Daily News  2005 - 2011
Gulf Breeze News, Inc.   2004 - 2005

Skills
Writing, Copywriting, SEO copywriting, Editing, Copy Editing, Proofreading, Marketing Communications, Associated Press style, Newspaper Design, Desktop Publishing, Public Relations, Headline Writing, Newsletters, Press Releases, Publications

Education
Louisiana State University
Bachelor of Arts (B.A.), Mass Communication/Media Studies

Experience
Marshland Communities   April 2012 - Present
Beachwalker Rentals   June 2006 - May 2012
Pam Harrington   August 2005 - June 2006
ResortQuest   September 1999 - August 2005

Skills
Budgets, Accounting, Hospitality Management, Hospitality Industry, Event Planning, Real Estate, Hotels, Marketing, Hotel Management, Negotiation, Condos, Strategic Planning, CMCA, Community Associations, Sales, Luxury, Certified Property..., Vacation Rental, Front Office, Public Relations, Tourism, Association Management, Vacation Homes, Property, Property Management, Rental Management, Management, Customer Satisfaction, Customer Service

Education
Lowcountry CERT   2014 — 2014
Community Emergency Response Team

Community Association Institute   2012 — 2012
CMCA: M100 Community Association

Fortune Academy   2005 — 2005
Real Estate – Property Management, Property Management

Trident Technical College   1993 — 1996
Certified Nursing Assistant, Business Administration and Management, General

Erie Community College   1989 — 1992
Associates degree, Business Associate degree, Food Service Management

Experience
Village Realty  December 2014 - Present
Outer Banks Blue Realty Services  January 2013 - November 2014
Outer Banks Blue Realty Services  April 2007 - December 2012
ResortQuest   January 2004 - 2006
Oakwood Worldwide  September 2002 - December 2002

Skills
Hiring, Customer Service, Property Management, Hospitality Management, Kaba Lock Knowledge, Team Leadership, Vacation Rentals, Short Term Housing, J1 Work and Travel, H2B Temporary Employees, Staff Training, Housekeeping Management, International Travel..., Recruiting, Budgets, Investment Properties, Vacation Rental, Real Estate, Training, Residential Homes, Luxury, Negotiation, Contract Negotiation, Investors, Property, Hospitality, Condos, Hotels, Vacation, Management, Resorts, Sellers, Rentals, Time Management, Leases, Relocation, Strategic Planning, Tourism, Leadership, Marketing Strategy, Marketing, Hospitality Industry, Online Marketing, Hotel Management, Revenue Analysis

Education
Temple University   2000 — 2004
Business

Neumann University   1998 — 2000
Transferred

Experience
Travelport  August 2014 - Present
Sceptre Hospitality Resources  March 2012 - August 2014
Sceptre Hospitality Resources  January 2008 - March 2012
ResortQuest   September 2007 - December 2007
ResortQuest   November 2005 - August 2007
ResortQuest   May 2003 - November 2005
ResortQuest   June 2002 - April 2003
ResortQuest   January 1997 - June 2002
ResortQuest   September 1996 - December 1996
ResortQuest   May 1994 - September 1996

Skills
Hospitality, Hotels, Resorts, Front Office, Hospitality Industry, Hospitality Management, Tourism, Hotel Management, E-commerce, Budget, Online Travel, Training, Customer Service, Payroll, Market Planning, Yield Management, Property Management..., Budgets, Sales Management, Sales, Management, Recruiting, Customer Satisfaction, Human Resources, Strategy, Forecasting, Account Management, P&L, Accounts Payable, Database Administration

Education
University of Maryland College Park   1986 — 1989
B.A., Sociology

Endicott College   1984 — 1986
A.S., Interior Design

Experience
Rothman Family   August 2013 - June 2015
Amherst College Admissions Office   April 2012 - May 2013
Big Brothers Big Sisters  April 2012 - May 2013
Center For Community Engagement  December 2011 - May 2013
ResortQuest   November 2011 - January 2013
Peace First  May 2012 - August 2012
SHAWCO Education  August 2011 - November 2011
University of Cape Town  July 2011 - October 2011

Skills
PowerPoint, Research, Microsoft Excel, Microsoft Office, Social Media, Grant Writing, Facebook, Leadership, Editing, Spanish, Data Analysis, Fundraising, Public Speaking, Event Planning, Nonprofits, Writing

Education
Amherst College   2009 — 2013
Bachelor of Arts (B.A.), History

University of Cape Town   2011 — 2011

Experience
General Growth Properties  November 2010 - Present
General Growth Properties  December 2007 - November 2010
ResortQuest   November 2005 - December 2007
Cousins Properties Incorporated  November 2003 - November 2005
Trammell Crow Company  November 2001 - November 2003
HRPT Properties Trust   April 1999 - November 2001
CB Richard Ellis  1995 - 1999
Gross Lanction & Co.   1990 - 1995

Skills
Energy Management, Security, People Management, Real Estate, Budgeting, Contract Management, Construction Management, Property Management, Facilities Management, Contract Negotiation, Leases, Team Building, Contract Negotiations, Strategic Planning, Scheduling, Customer Relations, Problem Solving, Process Improvement, Customer Service, Real Estate Development, Vendor Management, Employee Relations, Operations Management, Forecasting, Purchasing, Supervisory Skills, Negotiation, Team Leadership, Financial Analysis, Retail, Investment Properties, Hospitality, Budget Management, Coaching, Due Diligence, Business Planning, Capital Budgeting, Asset Management, Process Scheduler, Budgets, Management, Construction, Real Estate Transactions, Commercial Real Estate, Leadership, Corporate Real Estate, Lease Administration, Tenant, Disposition, Shopping Centers

Education
Houston Community College   1988 — 1990
Real estate

San Jacinto College   1985 — 1987
basic, basic

Deer Park High School   1982 — 1986
Basic

Experience
Kaplan  2011 - 2014
Everest University Online  August 2010 - April 2011
Polk County School Board  August 2008 - June 2010
ResortQuest   April 2007 - July 2007
University of West Florida  May 2006 - August 2006

Skills
Public Relations, Communication, Higher Education, English Teaching, Problem Solving, Computer Proficiency, Resorts, Time Management, Baking, Crisis Communications, Crisis Communications..., Public Affairs, Psychology, Elementary Education, Secondary Education, Student Affairs, Team Leadership, Project Leadership, Smartboard, Client Liason, Guest Service Management, Journalism, Special Events..., Project Coordination, Events Coordination, Speech Writing, Event Planning, Public Speaking

Education
Kaplan University   2011 — 2013
Master of Arts (MA), Psychology

Northwest Florida State College   2007 — 2008
EPI Certificate, Education

University of West Florida   2004 — 2006
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication

Experience
Waste Management  November 2010 - Present
ResortQuest   June 2007 - April 2009
AJ's Seafood and Oyster Bar  November 2004 - February 2007

Skills
Management, Microsoft Excel, Strategic Planning, Project Management, Leadership, Budgets, Sales, Team Building, New Business Development, Operations Management, Recycling

Education
Northwest Florida State College   2011 — 2015
Associate's Degree, Accounting

Experience
getaroom.com  September 2015 - Present
getaroom.com  October 2014 - September 2015
getaroom.com  September 2011 - September 2014
LiveRez  April 2011 - August 2011
BookIt.com  June 2007 - April 2011
Tamarack Resort  October 2005 - June 2007
ResortQuest   August 2005 - October 2005
Comfort Suites; Dillon, CO   September 2004 - August 2005
Intrawest; Copper Mountain   November 2000 - September 2004
RSI - Research Systems Inc   October 1999 - November 2000

Skills
Negotiation, Lodging, Management, Marketing, New Business Development, Resorts, Hotels, Revenue Analysis, Sales, Hospitality Industry, Hotel Management, Strategy, Leadership, Tourism, Marketing Strategy, Yield Management, Trade Shows, Account Management, Hospitality, Online Travel, Event Management, Tour Operators, Travel Management, Email Marketing, Hotel Booking, Leisure Travel, E-commerce, Hospitality Management, Contract Management, Product Development, Product Management

Education
Cornell University   2013 — 2013
Certificate in Advanced Hospitality Revenue Management

University of Maryland - Robert H. Smith School of Business   1995 — 1998
BS

Maryvale Preparatory School

Experience
Sandestin Golf and Beach Resort  January 2015 - Present
Sandestin Golf and Beach Resort  August 2014 - January 2015
ResortQuest   May 2014 - August 2014
East Stroudsburg University  August 2010 - May 2014
Subway  June 2011 - August 2011
Panera Bread  August 2007 - August 2010

Skills
Hospitality, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Front Office, Social Media, Filing, Drawing, Teamwork, Team Building, Athletics, Consistency, Social Skills

Education
East Stroudsburg University of Pennsylvania   2010 — 2014

Northampton Community College   2009 — 2010

Experience
JH Berry Risk Services   July 2014 - Present
BancorpSouth Insurance Services, Inc.   February 2013 - June 2014
Palomar Insurance Corporation  April 2010 - July 2012
Friends of St. Jude - Birmingham (non-profit)   August 2010 - August 2011
ResortQuest   May 2009 - March 2010

Skills
Insurance, Property & Casualty..., Liability, Professional Liability, Reinsurance, Marketing, Brokers, Workers Compensation, Sales, Excess, Commercial Insurance, Commercial Lines, Underwriting, General Insurance, Casualty, D&O, Umbrella Insurance, Legal Liability, Small Business, Claim, Captives, Surety Bonds

Education
Auburn University
Bachelor of Arts (BA)

Experience
Help-U-Sell Real Estate  January 2014 - Present
Martin Consulting and Administrative Services   June 2010 - August 2013
Aspen Contract Options   May 2010 - August 2013
R.A. Nelson & Associates   March 2008 - May 2009
ResortQuest   October 2005 - April 2007
Pitkin County Finance   April 2002 - October 2005
Snowmass Lodging Company   July 1997 - August 2001
Carday Associates  September 1990 - January 1996

Skills
Real Estate License, Real Estate Transactions, Real Estate Marketing, Office Management, Executive Support, Customer Service, Time Management, Microsoft Office, Accounts Payable, Organization &..., Office Administration, Integrity, Social Media, Research, Common Sense, Creative..., Teamwork, MIcrosoft Word, Microsoft Excel, Microsoft PowerPoint, Outlook Express, Administrative Assistant, Accounts Receivable, Front Office, Organization

Education
Colorado Mountain College   2012 — 2014
Associate of Arts (AA), Associates of Arts

Experience
Residence Inn Atlanta Midtown   October 2013 - Present
Fairmont Heritage Place, Inspiration   June 2012 - Present
ResortQuest   May 2013 - October 2013
Atlanta Marriott NW   July 2010 - April 2012

Skills
Tourism, Hospitality Management, Resorts, Customer Service, Yield Management, Property Management..., Restaurants, Budgets, Revenue Analysis, Food & Beverage, Hospitality, Event Management, Inventory Management, Event Planning, Micros, Hospitality Industry, Operations Management, Banquets, Catering, Hotel Management, Front Office, Pre-opening, Hotels, Meeting Planning, Convention Services, Customer Satisfaction, Hotel Booking, Guest Service Management, Leadership, Lodging, Management

Education
Gwinnett Technical College   2007 — 2009
Diploma, Hotel, Motel, and Restaurant Management

Experience
ResortQuest by Wyndham Vacation Rentals  January 2015 - Present
ResortQuest by Wyndham Vacation Rentals  March 2010 - January 2015
The Brass Cafe   January 2008 - March 2010
ResortQuest   May 2009 - August 2009
North Star Sail Club   May 2005 - May 2008
Walt Disney World  August 2007 - January 2008

Skills
Hospitality Management, Hospitality, Vacation Rental, Resorts, Hospitality Industry, Food & Beverage, Front Office, Revenue Analysis, Tourism, Time Management, Organizational..., Customer Service

Education
Central Michigan University   2005 — 2009
BS, Hospitality Management

Experience
Allergy, Asthma & Immunology of the Rockies, P.C.   September 2014 - Present
Haverford Wellness Center   April 2012 - August 2014
Gaylord Entertainment  2005 - 2007
ResortQuest   2003 - 2007
First Resort Software  1999 - 2003

Skills
Pediatrics, Family Medicine, Cpr Certified, Troubleshooting, Public Speaking, Team Building, Healthcare, Microsoft Office, EMR, Teaching, Training, Emergency Medicine, Analysis, Research, Urgent Care, Higher Education, Medicine

Education
Salus University   2009 — 2011
MMS in PA studies, Physician Assistant

Colorado State University   2007 — 2008
MS, Biomedical Sciences

University of Utah   1987 — 1991
BS, Psychology

Experience
ResortQuest   January 2012 - Present
ResortQuest   October 2009 - January 2012
ResortQuest   August 2006 - October 2009

Skills
Microsoft Office, Sales Presentations, Administrative..., Recruiting, Benefits Administration, Organizational..., Office Management, Problem Solving, Property Management, Financial Reporting, Customer Service, Consultant Liaison, Newsletters, Meeting Planning, Events Coordination, Field Operations

Education
Virginia College-Birmingham   1993 — 1995
Associate of Science (A.S.), Business Administration and Management, General

Jefferson State Community College   1991 — 1992
Business Administration and Management, General

Experience
Ryman Hospitality Properties  October 2012 - Present
Gaylord Entertainment  January 2007 - September 2012
ResortQuest   January 2005 - January 2007

Skills
Financial Analysis, Strategic Planning, Budgets, Leadership, Hospitality, Financial Reporting, Forecasting, Resorts, Public Speaking, Capital Budgeting, Financial Modeling, Revenue Analysis, Microsoft Excel

Education
Vanderbilt University - Owen Graduate School of Management   2000 — 2002
MBA, Finance, Strategy

Lipscomb University   1992 — 1996
BS, Accounting, Finance

Experience
ResortQuest   January 2000 - Present
Hilton Sandestin Beach Golf Resort & Spa  February 1987 - December 1999

Skills
Hotel Management, Resorts, Property Management, Hospitality Management, Luxury, Management, Micros, Hotels, Budgets, Hospitality Industry, Yield Management, Leadership, Tourism, Revenue Analysis, Hospitality, Marketing, Property Management..., Front Office, Food & Beverage, Leisure, Catering, Pre-opening, Rooms Division, Guest Service Management, Restaurants, Lodging, Hiring

Education
Indiana State University   1978 — 1982

Experience
ResortQuest Charleston's Islands   February 2009 - Present
ResortQuest   2007 - Present
General Manager TOPS'L Beach & Tennis Resort   March 2007 - February 2009

Skills
Resorts, Condos, Customer Satisfaction, Property Management, Hospitality, Hospitality Industry, Budgets, Vacation Homes, Yield Management, Real Estate, Luxury, Hospitality Management, Micros, Hotels, Revenue Analysis, Management, Hotel Management, Online Advertising, Forecasting, Marketing

Education
College of Charleston   1990 — 1995
Corporate Communication

Experience
Wall Street English China  April 2015 - Present
Wyndham Vacation Ownership  June 2012 - April 2015
Anheung Elementary Sschool   April 2010 - April 2012
T-Mobile  May 2007 - February 2008
ResortQuest   2006 - May 2007
Hertz Local Edition  May 2005 - June 2006
919 Special Operations Wing-Safety Office   June 2001 - August 2003

Skills
Teaching, Public Speaking, Sales, Management, Data Entry, Event Planning, Customer Service, Leadership, PowerPoint, Event Management, Social Media, Microsoft Word, Microsoft Office, Training, Marketing, Social Networking

Education
Southern New Hampshire University   2014 — 2016
Master of Business Administration (M.B.A.), Accounting and Finance

Flagler College   2003 — 2005
Bachelor's Degree, Business Administration

Experience
Mispillion River Brewing   August 2015 - Present
Mr. P's   May 2014 - August 2015
Westat  January 2015 - March 2015
Mike Walsh Physical Therapy   July 2012 - March 2014
US Merchant Marine Academy  September 2008 - June 2012
Hospital for Special Surgery  September 2008 - June 2012
Rider University  August 2006 - May 2008
Applied Educational Research   June 2002 - 2008
ResortQuest   May 2005 - September 2005

Skills
Athletic Training, Sports Medicine, Sports Injuries, Event Planning, Athletics, First Aid, Sports Management, Nutrition, Classroom Instruction, Injury Rehabilitation, Sports, Healthcare, Teaching, Marketing, Sales Process, Brand Management, Brand Awareness, Management, Budgets, Leadership, Public Speaking, Higher Education, Microsoft Office, PowerPoint, Microsoft Excel, Customer Service, Social Media, Facebook, Sales, Microsoft Word, Social Media Marketing, Social Networking, Marketing Communications, Public Relations, Marketing Strategy, Brand Development, Craft Beer, Customer Relations, Sales Management, Sales Operations, Event Management, Time Management, Training, Food & Beverage

Education
Rider University   2006 — 2008
Masters of Business Administration, General Management

Rowan University   2003 — 2006
Bachelor of Arts, Health and Exercise Science

Experience
Wells Fargo  2012 - 2013
ResortQuest   June 2003 - March 2012

Education
Charleston Southern University   2005 — 2008
BS, Business Administration

Experience
Hidden Dunes Community Assn   December 2014 - Present
ResortQuest   October 2011 - December 2014
Gulf Coast Management Services   January 2007 - October 2011

Skills
Business Strategy, Management Consulting, Start-ups, Strategic Planning, Management, Customer Service, Entrepreneurship, Change Management, Marketing Strategy, New Business Development, Leadership, Small Business, Marketing, Executive Coaching, Coaching

Education
Florida State University

Tallahassee Community College

Experience
ResortQuest   March 2006 - Present
Coldwell Banker United Realty   March 2003 - January 2006

Education
Maryville University of Saint Louis   1965 — 1969
marketing/fashion merchandising

University of Missouri-Columbia

Experience
Pacific Pulmonary Services  September 2005 - Present
Grand Traverse Resort and Spa  October 2004 - September 2005
Grand Traverse Resort and Spa  July 2003 - September 2005
Grand Traverse Resort and Spa  May 2002 - July 2003
ResortQuest   March 2001 - May 2002
ResortQuest   December 2000 - March 2001
ResortQuest   November 2000 - March 2001
ResortQuest   June 2000 - December 2000

Skills
Sales Force Development, Leadership, Medical Devices, Customer Service, Account Management, Healthcare, Marketing, Customer Satisfaction, Negotiation, Sales, Salesforce.com, Sales Operations, Trade Shows, Management

Education
Indiana University Bloomington   1995 — 1999
BS, Tourism Management

Experience
Telluride Ski Resort  April 2009 - Present
ResortQuest Telluride   October 2007 - April 2009
ResortQuest   September 2000 - October 2007

Skills
Hotel Management, Revenue Management, Hospitality, Event Management, Hotels, Lodging, property managment, Vacation Homes, Hotel Reservations, Revenue Analysis, Sales&Marketing, Food & Beverage, Resorts, Tourism, Hotel Booking, Yield Management, Property Management, Hospitality Industry, Hospitality Management, Luxury, Budgets, Leadership, Rooms Division, Leisure Travel, Ski, Tour Operators

Education
College of Charleston   1992 — 1996
Bachelor of Arts

Experience
AMSURG  July 2013 - Present
Comcast  August 2010 - October 2012
AmSurg  2010 - 2010
Gaylord Entertainment  July 2007 - May 2009
ResortQuest   June 2006 - July 2007
The Hay Group  2005 - 2006
Wyle Laboratories  April 2002 - April 2005

Skills
Management, Microsoft Office, Budgets, Microsoft Excel, Purchasing, Accounts Payable, Outlook, Process Scheduler, Customer Service, Inventory Management, Contract Negotiation, Time Management, Team Building, Forecasting, Procurement, Negotiation, Hospitality, Event Planning, Event Management, Sales, Marketing, Project Management, Training, Leadership, Human Resources, Strategy, Accounting, Customer Satisfaction, Employee Relations, Team Leadership, Recruiting, Process Improvement, Strategic Planning, Payroll, Coaching, Project Planning, Access, PowerPoint, State of Tennessee..., Analysis, Leadership Development

Education
California State University-Long Beach   1995 — 1997
Fine Arts

Snead State Community College   1991 — 1993
Fine Arts

Experience
ResortQuest   2006 - 2009
Target  2000 - 2006

Education
Northern Arizona University   1986 — 1991
Bachelor's, Arts and Science

Experience
Connextions Health   April 2010 - Present
ResortQuest   October 2008 - April 2010
Bluegreen Corporation  April 2008 - September 2008
Rotech Healthcare  September 2005 - April 2008
Hardrock Cafe International   2001 - 2005

Skills
Employee Benefits, Benefits Administration, Onboarding, Management, Payroll, ADP Payroll, Training, Employee Relations, Human Resources, Multi-State Sales Tax, General Ledger, HRIS, Process Improvement, Leadership, PeopleSoft, Performance Management, Team Building, Deferred Compensation, Customer Service, Vendor Management, Applicant Tracking...

Education
Indiana University-Southeast   1976 — 1983
AS, Accounting

Experience
ResortQuest Myrtle Beach   April 2010 - Present
ResortQuest   December 2007 - April 2010
McCaffery Interests  August 2006 - December 2007
Black & Decker  December 2003 - August 2006

Skills
Customer Service, Event Planning, Real Estate, Property Management, Hospitality, Budgets, Marketing, Hotels, Public Relations, Team Building, Luxury, Hospitality Management, Sales, Social Media, Social Media Marketing, Resorts, Retail, Social Networking, Management, Contract Negotiation, Customer Satisfaction, Marketing Communications

Education
Coastal Carolina University   2001 — 2003
BS, Psychology

Ball State University   1999 — 2001
Psychology/Public Relations

Experience
Ravenel Associates   November 2012 - Present
ResortQuest   October 2005 - December 2012

Skills
Customer Service, Hospitality, Hospitality Industry, Hospitality Management, Hotels, Hotel Management, Resorts, Revenue Analysis, Negotiation, Strategic Planning, Budgets

Education
College of Charleston   1997 — 2001
Business

Sea Island Academy   1991 — 1995

Experience
Living Design Studios, inc   February 2015 - Present
Goddess Garden  April 2013 - February 2015
Ray's Good Stuff, Z's Orchard, Aspentree Veterinary Care, Fishbone Graphics   January 2010 - February 2013
ResortQuest   2006 - 2007
Alpine Lodging & Real Estate   2006 - 2007
Elk Mountain Resort   2005 - 2006
The Peaks Resort and Golden Door Spa   2004 - 2005
Pettit Todd Property Management Services   June 2000 - 2004
The Stanley Hotel  December 1998 - June 2000

Skills
Resorts, Hotel Management, Hospitality Management, Guest Satisfaction, Hospitality Industry, Accounting, Revenue Management, Property Management, Veterinary Practice..., Accounting & Finance, Revenue Analysis, Hotels, Hospitality, Customer Satisfaction, Front Office, Food & Beverage, Yield Management, Veterinary Medicine, Pre-opening, Tourism, Restaurants, Micros, Rooms Division, Catering, Budgets, Hotel Booking, OnQ, Banquets, Property Management..., Customer Service, Income Statement, Sales, Strategic Planning, Spa, Forecasting, Trade Shows, Team Building, Leadership, Meeting Planning, Inventory Management, Revenue Forecasting, Restaurant Management, P&L Management, P&L

Education
University of California, Los Angeles
Bachelor of Arts (B.A.), English

Moorpark College

Experience
Starwood Hotels & Resorts Worldwide, Inc.   2013 - Present
ResortQuest   November 2009 - October 2011
Colorado Resorts Services   November 2007 - November 2008

Education
Colorado State University

Experience
Ski Country Resorts  December 2012 - April 2014
Empire Burger   July 2011 - December 2012
ResortQuest   November 2010 - April 2011
Tonti Management   July 2000 - March 2010

Skills
Time Management, Hotel Management, Hospitality Management, Customer Service, Hospitality, Social Media, Hospitality Industry, Food & Beverage, Event Planning, Resorts

Education
Bridgewater College   1990 — 1994
Bachelor of Science, Business Management

Blue Ridge Community College

Experience
ResortQuest   May 2000 - Present
Pigg, Krahl, Stern & Company   January 1998 - May 2000
Jefferson, Urian, Doane & Sterner, PA   August 1996 - December 1997

Skills
Budgeting, Accounting, Financial Reporting, Financial Analysis, Tax Accounting, Budget Tracking, Accounts Payable, Budgets, Financial Statements, Variance Analysis, Payroll, General Ledger, Tax, Forecasting, Internal Audit, Account Reconciliation, Accounts Receivable, Accruals, Internal Controls, Invoicing, Sarbanes-Oxley Act, Revenue Analysis, Managerial Finance, Income Statement, Fixed Assets, Process Improvement, Yield Management

Education
Wilmington College   2005 — 2007
Master of Business Administration (M.B.A.), Business Administration and Management, General

Kutztown University of Pennsylvania   1988 — 1992
Bachelor of Science (BS), Accounting and Finance

Experience
ResortQuest   November 2013 - Present
abilene middle school   2011 - 2013

Education
Cloud County Community College
Business Administration, Management and Operations

Experience
Wegmans Food Markets  2010 - Present
ResortQuest   May 2013 - August 2013
Locator's Associates   May 2007 - April 2010

Skills
Customer Service, Vacation Rental, Time Management, Highly detail oriented, Goal Oriented, Work Ethic, People Skills, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Teamwork

Education
Rochester Institute of Technology   2013 — 2014
Master of Science (MS), Human Resources Development

Rochester Institute of Technology   2011 — 2013
Bachelor of Applied Science (BASc), Hospitality Administration/Management, 3.86