Genesys Company
Industry: Customer experience company
DescriptionGenesys, is a company that sells customer experience and call center technology to mid-sized and large businesses. It sells both cloud-based and on-premises software. Genesys is headquartered in Daly City, California, and has offices in Canada, Latin America, Europe, the Middle East, Africa, Asia, and Australia. Revenue: 2 billion USD (2016) Headquarters: Daly City, California, United States CEO: Paul Segre (1 Oct 2007–) Number of employees: 4,214 Subsidiaries: Altocloud, Inc., Interactive Intelligence Group, Inc., Parent organization: Greeneden U.S. Holdings II, LLC
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Genesys Employees
Employee
Years
Job
Industry
Karina Ghor, CISSP Karina Ghor, CISSP's Genesys Experience July 2015 - Present
Job Sr. Technical Support Engineer at Genesys
Industry Information Technology and Services
Experience
Genesys July 2015 - Present
Information Technology consulting. October 2011 - Present
Blurb May 2013 - September 2013
Samsung SDS November 2012 - December 2012
GlobalEnglish January 2008 - February 2011
Capcom USA February 2007 - April 2007
Seiler & Company, LLP February 2006 - July 2006
Endsight Consulting November 2004 - October 2005
Opt4 Derivatives May 2004 - September 2004
How2TV March 2000 - September 2001
Skills
Cloud Computing, SaaS, VMware, Virtualization, Network Administration, Windows Server, Active Directory, Group Policy, Microsoft Exchange, IIS, Powershell, Troubleshooting, Remote Access, Network Monitoring Tools, Citrix, SharePoint, IT Operations, VPN, Agile Project Management, Windows 7, Enterprise Storage, Antivirus, Creativity, Exchange 2010/2007/2003, Email, Outlook, Customer Service, Help Desk Support, Project Coordination, Scrum, Technical Documentation, Backup, SAN, ESXi, Hyper-V, vSphere, Malwarebytes, Windows 7 Migration, Security, Servers, Disaster Recovery, Data Center, TCP/IP, DNS, DHCP, Network Security, Operating Systems, System Administration, Switches, English
Education
Unitek College 2013 — 2013
certification, CISSP
New Horizons 2003 — 2003
IT Professional, MCSE, CCNA
Moscow State University of Food Production (MGUPP)
Master's Degree, Technology
Nova Infosystems
MCSE, Microsoft Certified Systems Engineer
Globe Sound and Consciousness Institute 2011 — 2011
Master Sound Healer, Sound Healing and Therapy
Ershov Institute Of Theatrical Arts 2011 — 2011
Certificate, Innovation Technologies, Creativity
College of San Mateo 2005 — 2009
Flower Arranging, Horticulture
Genesys July 2015 - Present
Information Technology consulting. October 2011 - Present
Blurb May 2013 - September 2013
Samsung SDS November 2012 - December 2012
GlobalEnglish January 2008 - February 2011
Capcom USA February 2007 - April 2007
Seiler & Company, LLP February 2006 - July 2006
Endsight Consulting November 2004 - October 2005
Opt4 Derivatives May 2004 - September 2004
How2TV March 2000 - September 2001
Skills
Cloud Computing, SaaS, VMware, Virtualization, Network Administration, Windows Server, Active Directory, Group Policy, Microsoft Exchange, IIS, Powershell, Troubleshooting, Remote Access, Network Monitoring Tools, Citrix, SharePoint, IT Operations, VPN, Agile Project Management, Windows 7, Enterprise Storage, Antivirus, Creativity, Exchange 2010/2007/2003, Email, Outlook, Customer Service, Help Desk Support, Project Coordination, Scrum, Technical Documentation, Backup, SAN, ESXi, Hyper-V, vSphere, Malwarebytes, Windows 7 Migration, Security, Servers, Disaster Recovery, Data Center, TCP/IP, DNS, DHCP, Network Security, Operating Systems, System Administration, Switches, English
Education
Unitek College 2013 — 2013
certification, CISSP
New Horizons 2003 — 2003
IT Professional, MCSE, CCNA
Moscow State University of Food Production (MGUPP)
Master's Degree, Technology
Nova Infosystems
MCSE, Microsoft Certified Systems Engineer
Globe Sound and Consciousness Institute 2011 — 2011
Master Sound Healer, Sound Healing and Therapy
Ershov Institute Of Theatrical Arts 2011 — 2011
Certificate, Innovation Technologies, Creativity
College of San Mateo 2005 — 2009
Flower Arranging, Horticulture
Anna Pasupathy Anna Pasupathy's Genesys Experience 2008 - 2012
Job Product Management, Software
Industry Computer Software
Experience
Stealth Mode Startup 2015 - Present
Turin Networks (Dell) 2004 - Present
Consultant June 2013 - 2014
Apple 2012 - 2013
Genesys 2008 - 2012
Veraz Networks 2007 - 2008
Westwave Communications 2000 - 2002
Alcatel / DSC Communications 1996 - 2000
Skills
Product Management, Agile Methodologies, Software Development, Cloud Computing, Software Engineering, SaaS, Cross-functional Team..., Solution Architecture, Certified Scrum Product..., Analytics, Mobile Applications, Big Data, Hadoop Ecosystem, Web Services, Amazon Web Services..., Software Solutions, Machine Learning, Sales Enablement, Enterprise Software, Distributed Systems, HTML5, APIs & SDKs, Proof of Concept, Presentations, White Papers, Product Certification, Product/Software..., Use Case Analysis, SIP, Project Management, VMware, SDLC, Virtualization, Data Center, Switches, VoIP, Test Automation, Interoperability, Team Leadership, Integration, Databases, Telecommunications, Unix, Scrum
Education
University of California, Berkeley, Haas School of Business
Product Management, Pricing for Profitability
Birla Institute of Technology and Science, Pilani
M.S Business Management - 2 Semesters
Sonoma State University
M.S, Computer and Engineering Science
College of Engineering, Guindy
Bachelor's Degree, Electronics & Communication Engineering
Stealth Mode Startup 2015 - Present
Turin Networks (Dell) 2004 - Present
Consultant June 2013 - 2014
Apple 2012 - 2013
Genesys 2008 - 2012
Veraz Networks 2007 - 2008
Westwave Communications 2000 - 2002
Alcatel / DSC Communications 1996 - 2000
Skills
Product Management, Agile Methodologies, Software Development, Cloud Computing, Software Engineering, SaaS, Cross-functional Team..., Solution Architecture, Certified Scrum Product..., Analytics, Mobile Applications, Big Data, Hadoop Ecosystem, Web Services, Amazon Web Services..., Software Solutions, Machine Learning, Sales Enablement, Enterprise Software, Distributed Systems, HTML5, APIs & SDKs, Proof of Concept, Presentations, White Papers, Product Certification, Product/Software..., Use Case Analysis, SIP, Project Management, VMware, SDLC, Virtualization, Data Center, Switches, VoIP, Test Automation, Interoperability, Team Leadership, Integration, Databases, Telecommunications, Unix, Scrum
Education
University of California, Berkeley, Haas School of Business
Product Management, Pricing for Profitability
Birla Institute of Technology and Science, Pilani
M.S Business Management - 2 Semesters
Sonoma State University
M.S, Computer and Engineering Science
College of Engineering, Guindy
Bachelor's Degree, Electronics & Communication Engineering
Frank Gutierrez Frank Gutierrez's Genesys Experience August 2012 - Present
Job Experienced Software Executive
Industry Internet
Experience
Genesys August 2012 - Present
E*TRADE Financial March 2005 - August 2012
E*TRADE Financial March 2002 - March 2004
E*TRADE Financial March 2000 - March 2002
E*TRADE Financial March 1998 - March 2000
Charles Schwab February 1996 - February 1998
Charles Schwab February 1992 - February 1996
San Francisco Federal Savings January 1991 - February 1992
Skills
XHTML, HTML5, Agile Project Management, Web Development, JavaScript, CSS, Product Management, Project Portfolio..., Software Project..., HTML 5, Vendor Management, SDLC, Business Analysis, Software Development, E-commerce, Web Applications, Testing, Enterprise Architecture, Management, SOA, SQL, Integration, Agile Methodologies, Enterprise Software, Project Management, User Experience, Leadership, Scrum, Perl, Mobile Devices, Software Engineering, Requirements Analysis, Product Development, Web Services, Cloud Computing, Mobile Applications, SaaS, Java, IT Strategy, Architecture, Spring, Business Intelligence, Linux, User Interface, Distributed Systems, REST, Strategy, Unix, Java Enterprise Edition, jQuery UI
Education
Carnegie Mellon University 2008 — 2010
Masters in Software Management, Software Engineering
University of San Francisco 1994 — 1998
MBA, Computer Science
UC Davis 1988 — 1991
BA, Economics
Lowell 1983 — 1989
High School Degree, General Education
Genesys August 2012 - Present
E*TRADE Financial March 2005 - August 2012
E*TRADE Financial March 2002 - March 2004
E*TRADE Financial March 2000 - March 2002
E*TRADE Financial March 1998 - March 2000
Charles Schwab February 1996 - February 1998
Charles Schwab February 1992 - February 1996
San Francisco Federal Savings January 1991 - February 1992
Skills
XHTML, HTML5, Agile Project Management, Web Development, JavaScript, CSS, Product Management, Project Portfolio..., Software Project..., HTML 5, Vendor Management, SDLC, Business Analysis, Software Development, E-commerce, Web Applications, Testing, Enterprise Architecture, Management, SOA, SQL, Integration, Agile Methodologies, Enterprise Software, Project Management, User Experience, Leadership, Scrum, Perl, Mobile Devices, Software Engineering, Requirements Analysis, Product Development, Web Services, Cloud Computing, Mobile Applications, SaaS, Java, IT Strategy, Architecture, Spring, Business Intelligence, Linux, User Interface, Distributed Systems, REST, Strategy, Unix, Java Enterprise Edition, jQuery UI
Education
Carnegie Mellon University 2008 — 2010
Masters in Software Management, Software Engineering
University of San Francisco 1994 — 1998
MBA, Computer Science
UC Davis 1988 — 1991
BA, Economics
Lowell 1983 — 1989
High School Degree, General Education
Liz Osborn Liz Osborn's Genesys Experience 2007 - 2012
Job Vice President, Demand Marketing at Five9
Industry Computer Software
Experience
Five9 September 2015 - Present
Five9 2012 - September 2015
Genesys 2007 - 2012
Macromedia 1999 - 2001
Lucent Technologies 1998 - 1999
Tactica Corp 1997 - 1998
LinkPort Communications (Regional ISP) 1995 - 1998
Frame Technology 1989 - 1992
Skills
SaaS, Sales Enablement, Go-to-market Strategy, Product Marketing, Demand Generation, Enterprise Software, Product Strategy, Partner Management, Cloud Computing, Messaging, Strategic Partnerships, Business Strategy, Sales Management, Channel Marketing, Cross-functional Team..., Start-ups, Strategic Planning, Marketing Strategy, Product Management, Market Requirements..., Multi-channel Marketing, Marketing, Business Planning, Strategy, Mobile Devices, Business Alliances, Business Development, Sales Operations, Integrated Marketing, Direct Sales, Management, Analytics, Program Management, Entrepreneurship, Integration, Unified Communications, Leadership, Professional Services, Solution Selling, Executive Management, CRM, Product Development, Customer Experience, Lead Generation, Sales, Telecommunications
Education
California State University-Northridge
Bachelor of Arts (B.A.)
Five9 September 2015 - Present
Five9 2012 - September 2015
Genesys 2007 - 2012
Macromedia 1999 - 2001
Lucent Technologies 1998 - 1999
Tactica Corp 1997 - 1998
LinkPort Communications (Regional ISP) 1995 - 1998
Frame Technology 1989 - 1992
Skills
SaaS, Sales Enablement, Go-to-market Strategy, Product Marketing, Demand Generation, Enterprise Software, Product Strategy, Partner Management, Cloud Computing, Messaging, Strategic Partnerships, Business Strategy, Sales Management, Channel Marketing, Cross-functional Team..., Start-ups, Strategic Planning, Marketing Strategy, Product Management, Market Requirements..., Multi-channel Marketing, Marketing, Business Planning, Strategy, Mobile Devices, Business Alliances, Business Development, Sales Operations, Integrated Marketing, Direct Sales, Management, Analytics, Program Management, Entrepreneurship, Integration, Unified Communications, Leadership, Professional Services, Solution Selling, Executive Management, CRM, Product Development, Customer Experience, Lead Generation, Sales, Telecommunications
Education
California State University-Northridge
Bachelor of Arts (B.A.)
Angela Nichols's Genesys Experience March 2013 - March 2014
Job Senior Director of Marketing at ThreatStream
Industry Computer Software
Experience
ThreatStream July 2015 - Present
ThreatStream April 2014 - June 2015
Genesys March 2013 - March 2014
RedSeal Networks March 2012 - March 2013
Hewlett-Packard December 2010 - March 2012
ArcSight (acquired by Hewlett Packard) May 2008 - November 2010
Postini (acquired by Google) October 2006 - August 2007
IBM April 2004 - October 2006
Skills
Eloqua, Marketo, Field Marketing, Demand Generation, Program Management, Marketing Automation, Event Management, Negotiation, Global Programs, Salesforce.com, Cvent, Services Marketing, Channel Marketing, ROI Justification, Sales Enablement, Multi-channel Marketing, Channel Partners, Strategic Partnerships, Strategic Alliances, Cloud Computing, Business Alliances, Go-to-market Strategy, Globalization, SaaS, Enterprise Software, Marketing, Marketing Strategy, Team Leadership, Analyst Relations, Security, Corporate Events, Passion for Quality, Management, Lead Generation
Education
California State University-Stanislaus
Criminal Justice/Police Science
Ripon High School
ThreatStream July 2015 - Present
ThreatStream April 2014 - June 2015
Genesys March 2013 - March 2014
RedSeal Networks March 2012 - March 2013
Hewlett-Packard December 2010 - March 2012
ArcSight (acquired by Hewlett Packard) May 2008 - November 2010
Postini (acquired by Google) October 2006 - August 2007
IBM April 2004 - October 2006
Skills
Eloqua, Marketo, Field Marketing, Demand Generation, Program Management, Marketing Automation, Event Management, Negotiation, Global Programs, Salesforce.com, Cvent, Services Marketing, Channel Marketing, ROI Justification, Sales Enablement, Multi-channel Marketing, Channel Partners, Strategic Partnerships, Strategic Alliances, Cloud Computing, Business Alliances, Go-to-market Strategy, Globalization, SaaS, Enterprise Software, Marketing, Marketing Strategy, Team Leadership, Analyst Relations, Security, Corporate Events, Passion for Quality, Management, Lead Generation
Education
California State University-Stanislaus
Criminal Justice/Police Science
Ripon High School
Terry Stocking Terry Stocking's Genesys Experience November 2012 - Present
Job Senior Director Voice Network Architecture at Genesys
Industry Telecommunications
Experience
Genesys November 2012 - Present
Cyara Solutions January 2010 - November 2012
Genesys August 2006 - January 2010
Alcatel-Lucent July 2004 - July 2006
Telera (aquired by Genesys/ALU in Aug 2003) January 2000 - June 2004
SBC / PacBell July 1986 - December 1999
Skills
Genesys, Enterprise Software, Contact Centers, VoIP, SaaS, IVR, Customer Experience, Telephony, SIP, CTI, Cloud Computing, Professional Services, Unified Communications, Pre-sales, Telecommunications, Solution Selling, Call Centers, Solution Architecture, Managed Services, Cisco Technologies, IP, Go-to-market Strategy, Avaya, Integration, Channel Partners, Data Center, Speech Recognition, ACD
Education
California Polytechnic State University-San Luis Obispo 1985 — 1987
Masters Computer Science
University of California, Davis 1981 — 1985
Math and Computer Science
Genesys November 2012 - Present
Cyara Solutions January 2010 - November 2012
Genesys August 2006 - January 2010
Alcatel-Lucent July 2004 - July 2006
Telera (aquired by Genesys/ALU in Aug 2003) January 2000 - June 2004
SBC / PacBell July 1986 - December 1999
Skills
Genesys, Enterprise Software, Contact Centers, VoIP, SaaS, IVR, Customer Experience, Telephony, SIP, CTI, Cloud Computing, Professional Services, Unified Communications, Pre-sales, Telecommunications, Solution Selling, Call Centers, Solution Architecture, Managed Services, Cisco Technologies, IP, Go-to-market Strategy, Avaya, Integration, Channel Partners, Data Center, Speech Recognition, ACD
Education
California Polytechnic State University-San Luis Obispo 1985 — 1987
Masters Computer Science
University of California, Davis 1981 — 1985
Math and Computer Science
Luke Sturek Luke Sturek's Genesys Experience March 2014 - Present
Job Principal Solutions Engineer at Genesys
Industry Information Technology and Services
Experience
Genesys March 2014 - Present
Intel Corporation March 2010 - March 2014
Intel May 2005 - March 2014
Intel Corporation August 2007 - March 2010
Intel Corporation May 2005 - August 2007
Skills
Contact Center..., IVR, Contact Centers, Microsoft SQL Server, Hardware, Contact Center..., Agile Methodologies, Product Management, SIP, IT Service Management, SQL, Testing, Software Engineering, Enterprise Software, Servers, Data Center, User Experience
Education
Arizona State University - W. P. Carey School of Business 2008 — 2009
MSIM, Computers, Business
Arizona State University - W. P. Carey School of Business 2001 — 2005
CIS, Information Systems, Business
Genesys March 2014 - Present
Intel Corporation March 2010 - March 2014
Intel May 2005 - March 2014
Intel Corporation August 2007 - March 2010
Intel Corporation May 2005 - August 2007
Skills
Contact Center..., IVR, Contact Centers, Microsoft SQL Server, Hardware, Contact Center..., Agile Methodologies, Product Management, SIP, IT Service Management, SQL, Testing, Software Engineering, Enterprise Software, Servers, Data Center, User Experience
Education
Arizona State University - W. P. Carey School of Business 2008 — 2009
MSIM, Computers, Business
Arizona State University - W. P. Carey School of Business 2001 — 2005
CIS, Information Systems, Business
Douglas Boyle Douglas Boyle's Genesys Experience 2009 - 2014
Job Experienced Sales Operations ● Account Management ● Business Planning Leader
Industry Computer Software
Experience
Genesys 2009 - 2014
Genesys 2005 - 2009
Genesys 2002 - 2005
Engage I/PRO (Internet Profiles Corp., a CMGI company) 2000 - 2001
Engage I/PRO (Internet Profiles Corp., a CMGI company) 1997 - 2000
Engage I/PRO (Internet Profiles Corp., a CMGI company) 1997 - 1997
CNET 1996 - 1997
Christensen, White, Miller, Fink & Jacobs LLP 1993 - 1995
Angel City Gallery 1992 - 1993
Scott Rudin Productions 1991 - 1992
Education
Brown University 1985 — 1989
Bachelor of Arts (A.B.), English and American Literature
University of California, Berkeley - School of Law
● Withdrew from J.D. program voluntarily to pursue other interests.
Genesys 2009 - 2014
Genesys 2005 - 2009
Genesys 2002 - 2005
Engage I/PRO (Internet Profiles Corp., a CMGI company) 2000 - 2001
Engage I/PRO (Internet Profiles Corp., a CMGI company) 1997 - 2000
Engage I/PRO (Internet Profiles Corp., a CMGI company) 1997 - 1997
CNET 1996 - 1997
Christensen, White, Miller, Fink & Jacobs LLP 1993 - 1995
Angel City Gallery 1992 - 1993
Scott Rudin Productions 1991 - 1992
Education
Brown University 1985 — 1989
Bachelor of Arts (A.B.), English and American Literature
University of California, Berkeley - School of Law
● Withdrew from J.D. program voluntarily to pursue other interests.
Nicolas de Kouchkovsky's Genesys Experience January 2012 - December 2012
Job Software & SaaS Executive | Marketing & GoToMarket
Industry Computer Software
Experience
CaCube Consulting January 2013 - Present
Genesys January 2012 - December 2012
Alcatel-Lucent January 2010 - December 2011
Genesys January 2009 - December 2009
Genesys June 2002 - December 2008
Genesys January 2000 - May 2002
Alcatel-Lucent Enterprise September 1994 - December 1999
Cirel Systemes March 1991 - August 1994
Digital Equipment Corporation January 1989 - February 1991
Education
Ecole polytechnique
Degrees
Ecole nationale supérieure de Techniques avancées
Master
CaCube Consulting January 2013 - Present
Genesys January 2012 - December 2012
Alcatel-Lucent January 2010 - December 2011
Genesys January 2009 - December 2009
Genesys June 2002 - December 2008
Genesys January 2000 - May 2002
Alcatel-Lucent Enterprise September 1994 - December 1999
Cirel Systemes March 1991 - August 1994
Digital Equipment Corporation January 1989 - February 1991
Education
Ecole polytechnique
Degrees
Ecole nationale supérieure de Techniques avancées
Master
Becky Roberts Becky Roberts's Genesys Experience March 2012 - March 2013
Job Marketing Consultant | Content Marketing | Technical Writing | Program Management
Industry Computer Software
Experience
Wells Fargo August 2013 - July 2014
Genesys March 2012 - March 2013
Genesys May 2011 - February 2012
Genesys (an Alcatel-Lucent company) January 2008 - May 2011
Genesys (an Alcatel-Lucent company) March 2006 - January 2008
Genesys (an Alcatel-Lucent company) August 2000 - February 2006
TSYS September 1998 - July 2000
TSYS November 1995 - August 1998
Skills
Marketing Communications, Product Marketing, Cross-functional Team..., SaaS, Multi-channel Marketing, Integrated Marketing, Content Strategy, Project Management, Salesforce.com, Analytics, Web Content, Vendor Management, Digital Marketing, User Experience, Lead Generation, Social Networking, Product Management, Strategic Planning, B2B, Marketing Management, Social Media, Sales Process, Editing, Data Management, Demand Generation, Program Management, Web Content Management, Leadership, Marketing Automation, Sales Enablement, B2B Marketing, Enterprise Software, Blogging, Content Marketing, Customer Loyalty, People Management, Web Design, Localization, Messaging, Newsletters, media relations, Public Relations, Press Releases, Strategic Communications, Web Content Optimization, Google Analytics, SEO copywriting, Social Media Marketing, Online Advertising, Marketing Strategy
Education
Baylor University
BA, Journalism/Public Relations
Mercer University, School of Engineering 1996 — 2000
Master of Science (MS), Technical Communications Management, 4.0
Wells Fargo August 2013 - July 2014
Genesys March 2012 - March 2013
Genesys May 2011 - February 2012
Genesys (an Alcatel-Lucent company) January 2008 - May 2011
Genesys (an Alcatel-Lucent company) March 2006 - January 2008
Genesys (an Alcatel-Lucent company) August 2000 - February 2006
TSYS September 1998 - July 2000
TSYS November 1995 - August 1998
Skills
Marketing Communications, Product Marketing, Cross-functional Team..., SaaS, Multi-channel Marketing, Integrated Marketing, Content Strategy, Project Management, Salesforce.com, Analytics, Web Content, Vendor Management, Digital Marketing, User Experience, Lead Generation, Social Networking, Product Management, Strategic Planning, B2B, Marketing Management, Social Media, Sales Process, Editing, Data Management, Demand Generation, Program Management, Web Content Management, Leadership, Marketing Automation, Sales Enablement, B2B Marketing, Enterprise Software, Blogging, Content Marketing, Customer Loyalty, People Management, Web Design, Localization, Messaging, Newsletters, media relations, Public Relations, Press Releases, Strategic Communications, Web Content Optimization, Google Analytics, SEO copywriting, Social Media Marketing, Online Advertising, Marketing Strategy
Education
Baylor University
BA, Journalism/Public Relations
Mercer University, School of Engineering 1996 — 2000
Master of Science (MS), Technical Communications Management, 4.0
Nigel Burns Nigel Burns's Genesys Experience 1994 - 2000
Job VP Sales & Vertical Lead at [24]7
Industry Computer Software
Experience
[24]7 April 2015 - Present
[24]7 September 2014 - Present
[24]7 April 2014 - Present
Nuance Communications, Inc. March 2003 - April 2014
Exigen 2002 - 2003
3Cube 2000 - 2002
Genesys 1994 - 2000
Skills
Enterprise Software, Genesys, Nuance, Telecommunications, Wireless, Sales, Marketing, SaaS, Channel, Solution Selling, Professional Services, IVR, Speech Recognition, Product Management, Go-to-market Strategy, VoIP, Call Centers, CTI, Leadership, SIP, Mobile Applications, Pre-sales, Call Center, Management, Demand Generation, Contact Centers, Unified Communications, New Business Development, Mobile Devices, Sales Enablement, Software Industry, CRM, Cloud Computing, Start-ups, Business Development, Telephony, Sales Management, Managed Services, Strategy, Salesforce.com, Selling, Channel Partners, Strategic Partnerships, Sales Engineering, Lead Generation, Direct Sales, Product Marketing, Avaya, Mobile Technology, Account Management
Education
Chartered Institute of Marketing 1991 — 1993
MA
University of Warwick 1983 — 1986
BSc (Hons)
[24]7 April 2015 - Present
[24]7 September 2014 - Present
[24]7 April 2014 - Present
Nuance Communications, Inc. March 2003 - April 2014
Exigen 2002 - 2003
3Cube 2000 - 2002
Genesys 1994 - 2000
Skills
Enterprise Software, Genesys, Nuance, Telecommunications, Wireless, Sales, Marketing, SaaS, Channel, Solution Selling, Professional Services, IVR, Speech Recognition, Product Management, Go-to-market Strategy, VoIP, Call Centers, CTI, Leadership, SIP, Mobile Applications, Pre-sales, Call Center, Management, Demand Generation, Contact Centers, Unified Communications, New Business Development, Mobile Devices, Sales Enablement, Software Industry, CRM, Cloud Computing, Start-ups, Business Development, Telephony, Sales Management, Managed Services, Strategy, Salesforce.com, Selling, Channel Partners, Strategic Partnerships, Sales Engineering, Lead Generation, Direct Sales, Product Marketing, Avaya, Mobile Technology, Account Management
Education
Chartered Institute of Marketing 1991 — 1993
MA
University of Warwick 1983 — 1986
BSc (Hons)
Kumaran Ponnambalam Kumaran Ponnambalam's Genesys Experience 2003 - October 2007
Job Data Science and Engineering Leader
Industry Computer Software
Experience
Thinkful January 2015 - Present
Transera July 2013 - Present
Transera November 2007 - June 2013
Genesys 2003 - October 2007
Telera Inc 2000 - 2003
HCL Infosystems limited 1993 - 2000
Skills
Data Science, Machine Learning, R, Python, SQL, Big Data, Hadoop, MapReduce, ETL, Software Development, Databases, Cloud Computing, Agile Methodologies, Java, Linux, XML, Web Development, Telecommunications, Project Management, Professional Services, Unix, Enterprise Software, SaaS, Oracle
Education
The Johns Hopkins University 2014 — 2014
Certification, Data Science
Aspen University 2004 — 2007
M.S, Information Technology
Oracle University 2003 — 2004
Oracle Certified Professional, Oracle Database Administration
Quality Cert, Chennai 1999 — 2000
Certified Software Project Manager, Project Management, First in Class
Bharathiar University 1989 — 1993
B E, Computer Science and Engineering
Government College of Technology 1989 — 1993
BE, CSE
Thinkful January 2015 - Present
Transera July 2013 - Present
Transera November 2007 - June 2013
Genesys 2003 - October 2007
Telera Inc 2000 - 2003
HCL Infosystems limited 1993 - 2000
Skills
Data Science, Machine Learning, R, Python, SQL, Big Data, Hadoop, MapReduce, ETL, Software Development, Databases, Cloud Computing, Agile Methodologies, Java, Linux, XML, Web Development, Telecommunications, Project Management, Professional Services, Unix, Enterprise Software, SaaS, Oracle
Education
The Johns Hopkins University 2014 — 2014
Certification, Data Science
Aspen University 2004 — 2007
M.S, Information Technology
Oracle University 2003 — 2004
Oracle Certified Professional, Oracle Database Administration
Quality Cert, Chennai 1999 — 2000
Certified Software Project Manager, Project Management, First in Class
Bharathiar University 1989 — 1993
B E, Computer Science and Engineering
Government College of Technology 1989 — 1993
BE, CSE
Paul Atkin Paul Atkin's Genesys Experience February 2006 - Present
Job Sr Principal Consultant at Genesys, Professional Services
Industry Telecommunications
Experience
Genesys February 2006 - Present
Verizon Business January 2003 - February 2006
Vertis Communications December 2001 - January 2003
Mastech Emplifi October 1999 - September 2001
Omsk Region UVD June 1993 - September 1999
Automation Ltd, Omsk January 1989 - May 1993
Skills
Oracle, Linux, Unix, Tomcat, Java, Web Services, PL/SQL, Microsoft SQL Server, Genesys, JavaScript, Windows Server, Business Objects, Crystal Reports, Call Centers, Professional Services, Solution Architecture, MS SQL, Genesys Framework, Brio Reports, Telecommunications, Business Intelligence, Call Routing
Education
Omsk State Technical University (OSTU) 1990 — 1995
Masters, CS
Genesys February 2006 - Present
Verizon Business January 2003 - February 2006
Vertis Communications December 2001 - January 2003
Mastech Emplifi October 1999 - September 2001
Omsk Region UVD June 1993 - September 1999
Automation Ltd, Omsk January 1989 - May 1993
Skills
Oracle, Linux, Unix, Tomcat, Java, Web Services, PL/SQL, Microsoft SQL Server, Genesys, JavaScript, Windows Server, Business Objects, Crystal Reports, Call Centers, Professional Services, Solution Architecture, MS SQL, Genesys Framework, Brio Reports, Telecommunications, Business Intelligence, Call Routing
Education
Omsk State Technical University (OSTU) 1990 — 1995
Masters, CS
Steven Chizen Steven Chizen's Genesys Experience December 2014 - February 2015
Job Alternative Financing Manager at SmartBiz
Industry Computer Software
Experience
SmartBiz. SBA loans made easy! May 2015 - Present
Genesys December 2014 - February 2015
Genesys September 2014 - November 2014
Brown Student Agencies January 2013 - May 2014
Genesys June 2013 - August 2013
Skills
Research, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Public Speaking, Spanish, Stata, Event Planning, Economics, International Relations, Data Analysis, Policy Analysis, Tutoring, Financial Modeling, Community Outreach, Adobe Creative Suite, Fundraising, Teaching
Education
Brown University 2010 — 2014
Economics and History
SmartBiz. SBA loans made easy! May 2015 - Present
Genesys December 2014 - February 2015
Genesys September 2014 - November 2014
Brown Student Agencies January 2013 - May 2014
Genesys June 2013 - August 2013
Skills
Research, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Public Speaking, Spanish, Stata, Event Planning, Economics, International Relations, Data Analysis, Policy Analysis, Tutoring, Financial Modeling, Community Outreach, Adobe Creative Suite, Fundraising, Teaching
Education
Brown University 2010 — 2014
Economics and History
Shawna Seth Shawna Seth's Genesys Experience June 2003 - August 2003
Job Senior Intern Acupuncturist
Industry Alternative Medicine
Experience
AIMC Berkeley January 2014 - Present
Acupuncture & Integrative Medicine College, Berkeley September 2012 - Present
Mule Design Studio August 2009 - May 2012
Self-employed June 2009 - July 2009
SolutionSet February 2009 - May 2009
SolutionSet LLC August 2007 - January 2009
Horn Group, Inc. November 2005 - August 2007
Moreland Associates October 2005 - November 2005
Vassar College September 2003 - May 2005
Genesys June 2003 - August 2003
Skills
Acupuncture, Moxibustion, Patient Counseling, Japanese Medicine, Traditional Chinese..., Nutritional Counseling, Auricular Acupuncture, Chinese Herbal Medicine, Facial Rejuvenation, Cupping, Gua Sha, Tui Na, Shiatsu, Contemporary Dance, Branding & Identity, Copywriting, Public Relations, Web Design, Research, Marketing Strategy, Media Relations, Editing, Marketing Communications, Project Management, Strategic Consulting, Industry Analyst..., User Experience, Strategy, Marketing, Hand Knitting, Knitting, Japanese Culture, Japanese
Education
Acupuncture and Integrative Medicine College-Berkeley 2012 — 2015
MSOM Candidate, Traditional Chinese Medicine and Chinese Herbology
Vassar College 2001 — 2005
BA, Sociology, Media Studies
Castilleja School 1994 — 2001
AIMC Berkeley January 2014 - Present
Acupuncture & Integrative Medicine College, Berkeley September 2012 - Present
Mule Design Studio August 2009 - May 2012
Self-employed June 2009 - July 2009
SolutionSet February 2009 - May 2009
SolutionSet LLC August 2007 - January 2009
Horn Group, Inc. November 2005 - August 2007
Moreland Associates October 2005 - November 2005
Vassar College September 2003 - May 2005
Genesys June 2003 - August 2003
Skills
Acupuncture, Moxibustion, Patient Counseling, Japanese Medicine, Traditional Chinese..., Nutritional Counseling, Auricular Acupuncture, Chinese Herbal Medicine, Facial Rejuvenation, Cupping, Gua Sha, Tui Na, Shiatsu, Contemporary Dance, Branding & Identity, Copywriting, Public Relations, Web Design, Research, Marketing Strategy, Media Relations, Editing, Marketing Communications, Project Management, Strategic Consulting, Industry Analyst..., User Experience, Strategy, Marketing, Hand Knitting, Knitting, Japanese Culture, Japanese
Education
Acupuncture and Integrative Medicine College-Berkeley 2012 — 2015
MSOM Candidate, Traditional Chinese Medicine and Chinese Herbology
Vassar College 2001 — 2005
BA, Sociology, Media Studies
Castilleja School 1994 — 2001
Amanda (Rasmussen) Dumas Amanda (Rasmussen) Dumas's Genesys Experience February 1999 - September 1999
Job Executive Assistant to the Vice President, GET Services Sales
Industry Computer & Network Security
Experience
Cisco Systems February 2013 - Present
Cisco Systems January 2011 - Present
Cisco Systems November 2007 - January 2011
New Century Mortgage February 2004 - May 2007
Saxon Mortgage February 2002 - February 2004
The CIT Group September 1999 - February 2002
Genesys February 1999 - September 1999
Skills
Direct Sales, Salesforce.com, Sales Process, Account Management, Credit, Business Development, Sales, Sales Management, Finance, Mortgage Lending, B2B, Selling, New Business Development, Cold Calling, SaaS, Program Management, Program Development, Internal Communications, Master Scheduling, Oracle Applications, Oracle E-Business Suite, Presentation Design, Event Management, Event Planning, CRM
Education
Cal State East Bay 1997 — 2001
BS, Business Management
Diablo Valley College 1996 — 1997
Business Management
Cisco Systems February 2013 - Present
Cisco Systems January 2011 - Present
Cisco Systems November 2007 - January 2011
New Century Mortgage February 2004 - May 2007
Saxon Mortgage February 2002 - February 2004
The CIT Group September 1999 - February 2002
Genesys February 1999 - September 1999
Skills
Direct Sales, Salesforce.com, Sales Process, Account Management, Credit, Business Development, Sales, Sales Management, Finance, Mortgage Lending, B2B, Selling, New Business Development, Cold Calling, SaaS, Program Management, Program Development, Internal Communications, Master Scheduling, Oracle Applications, Oracle E-Business Suite, Presentation Design, Event Management, Event Planning, CRM
Education
Cal State East Bay 1997 — 2001
BS, Business Management
Diablo Valley College 1996 — 1997
Business Management
Tom Knuckles's Genesys Experience September 2015 - Present
Job Associate Solutions Engineer at Genesys
Industry Information Technology and Services
Experience
Genesys September 2015 - Present
Ball State University August 2014 - August 2015
Balanced Book Company September 2006 - August 2015
Ball State University May 2012 - August 2014
Ball State University August 2011 - May 2012
EXPRESS May 2011 - January 2012
Skills
Film Production, Spanish, Social Media, Music, Leadership, Film, Time Management, Creative Direction, Windows, Final Cut Pro, Facebook, OS X, Piano, Social Networking, Event Planning, Editing, Photoshop, Public Speaking, Video Production, Entrepreneurship, Adobe Creative Suite, Mac, Microsoft Office, PowerPoint, Customer Service, Microsoft Word, Teamwork, Microsoft Excel, Research, Sales, Critical Thinking, Communication, Management, Team Leadership, Project Management
Education
Ball State University 2014 — 2015
Master of Science (M.S.), Information and Communication Sciences
Ball State University 2010 — 2014
Bachelor of Arts (B.A.), Telecommunications
Genesys September 2015 - Present
Ball State University August 2014 - August 2015
Balanced Book Company September 2006 - August 2015
Ball State University May 2012 - August 2014
Ball State University August 2011 - May 2012
EXPRESS May 2011 - January 2012
Skills
Film Production, Spanish, Social Media, Music, Leadership, Film, Time Management, Creative Direction, Windows, Final Cut Pro, Facebook, OS X, Piano, Social Networking, Event Planning, Editing, Photoshop, Public Speaking, Video Production, Entrepreneurship, Adobe Creative Suite, Mac, Microsoft Office, PowerPoint, Customer Service, Microsoft Word, Teamwork, Microsoft Excel, Research, Sales, Critical Thinking, Communication, Management, Team Leadership, Project Management
Education
Ball State University 2014 — 2015
Master of Science (M.S.), Information and Communication Sciences
Ball State University 2010 — 2014
Bachelor of Arts (B.A.), Telecommunications
Jenny Xiao Jenny Xiao's Genesys Experience 2014 - Present
Job Professional Services Associate Consultant at Genesys
Industry Information Technology and Services
Experience
Genesys 2014 - Present
J.P. Morgan Chase 2011 - 2013
Skills
Microsoft Office, Customer Service, Telecommunications, Microsoft Excel, Leadership, Enterprise Software, Sales, SQL
Education
California State University-Los Angeles
Mission San Jose High School
Genesys 2014 - Present
J.P. Morgan Chase 2011 - 2013
Skills
Microsoft Office, Customer Service, Telecommunications, Microsoft Excel, Leadership, Enterprise Software, Sales, SQL
Education
California State University-Los Angeles
Mission San Jose High School
Patricia Lalisan Patricia Lalisan's Genesys Experience March 2013 - Present
Job Customer Marketing Manager at Genesys
Industry Computer Software
Experience
Genesys March 2013 - Present
EcoIngenuity, Inc. April 2009 - December 2013
Genesys March 2012 - February 2013
Genesys December 2011 - March 2012
Alcatel-Lucent March 2011 - November 2011
Kentico Software July 2010 - December 2010
Celine Group of Companies Philippines June 2010 - June 2010
bYSI Pte. Ltd. March 2010 - March 2010
Le Becarre Int’l Corp. / Revlon Philippines May 2009 - June 2009
Skills
Social Media Marketing, Social Media, Event Management, Research, Marketing Communications, Photoshop, Facebook, Marketing, Market Research, Social Networking, Marketing Management, Enterprise Software, Lead Generation, Blogging, Public Speaking, Marketing Strategy, Public Relations, Integrated Marketing, Leadership, Press Releases
Education
Ateneo de Manila University 2006 — 2010
BS Management, Major in Communications Technology Mgt.
Ecole supérieure de Commerce de Pau 2008 — 2008
International Management Semester
De La Salle Santiago Zobel School 2002 — 2006
Genesys March 2013 - Present
EcoIngenuity, Inc. April 2009 - December 2013
Genesys March 2012 - February 2013
Genesys December 2011 - March 2012
Alcatel-Lucent March 2011 - November 2011
Kentico Software July 2010 - December 2010
Celine Group of Companies Philippines June 2010 - June 2010
bYSI Pte. Ltd. March 2010 - March 2010
Le Becarre Int’l Corp. / Revlon Philippines May 2009 - June 2009
Skills
Social Media Marketing, Social Media, Event Management, Research, Marketing Communications, Photoshop, Facebook, Marketing, Market Research, Social Networking, Marketing Management, Enterprise Software, Lead Generation, Blogging, Public Speaking, Marketing Strategy, Public Relations, Integrated Marketing, Leadership, Press Releases
Education
Ateneo de Manila University 2006 — 2010
BS Management, Major in Communications Technology Mgt.
Ecole supérieure de Commerce de Pau 2008 — 2008
International Management Semester
De La Salle Santiago Zobel School 2002 — 2006
Brandon Tanizawa's Genesys Experience March 2014 - April 2015
Job Software Quality Assurance Engineer at KYOCERA Document Solutions America, Inc.
Industry Computer & Network Security
Experience
KYOCERA Document Solutions America, Inc. April 2015 - Present
Genesys March 2014 - April 2015
Geek Squad February 2009 - February 2014
Best Buy October 2004 - February 2009
California Bank & Trust June 2004 - August 2004
Skills
Active Directory, Computer Repair, Computer Hardware, Troubleshooting, Laptops, XP, Windows, Windows Server, Windows XP, Windows 7, OS X, HTML, Technical Support, Software Installation, Hardware, Microsoft Office, Customer Service, Sales, Salesforce.com
Education
California State University-East Bay 2012 — 2014
Bachelor of Science (B.S.), Information Technology Management
KYOCERA Document Solutions America, Inc. April 2015 - Present
Genesys March 2014 - April 2015
Geek Squad February 2009 - February 2014
Best Buy October 2004 - February 2009
California Bank & Trust June 2004 - August 2004
Skills
Active Directory, Computer Repair, Computer Hardware, Troubleshooting, Laptops, XP, Windows, Windows Server, Windows XP, Windows 7, OS X, HTML, Technical Support, Software Installation, Hardware, Microsoft Office, Customer Service, Sales, Salesforce.com
Education
California State University-East Bay 2012 — 2014
Bachelor of Science (B.S.), Information Technology Management
Andrey Yankelevich Andrey Yankelevich's Genesys Experience August 2000 - Present
Job Senior Manager, Development at Genesys
Industry Computer Software
Experience
Genesys August 2000 - Present
Education
Saint Petersburg State University of Aerospace and Instrumentation
Doctor of Philosophy (Ph.D.)
Genesys August 2000 - Present
Education
Saint Petersburg State University of Aerospace and Instrumentation
Doctor of Philosophy (Ph.D.)
Robert Ahlstrom Robert Ahlstrom's Genesys Experience November 2014 - Present
Job Sales Operations Analyst | Deal Reg Speicialist | Open to Networking Opportunities
Industry Information Technology and Services
Experience
Genesys November 2014 - Present
Adobe June 2012 - November 2014
Adobe November 2011 - June 2012
Sales Operations Leaders of Utah October 2011 - November 2011
Novell May 2007 - May 2011
Novell November 2006 - April 2007
AMWTP/Bechtel April 2006 - September 2006
The United States Senate September 2005 - December 2005
Skills
Salesforce.com, NetSuite, Analysis, Contract Review, Sales Support, Sales Operations, Contract Management, Research, Customer Service, CRM, Data Analysis, Account Management, Customer Relations, Microsoft Office, Access, Teamwork, Information Technology, Finance, SaaS, Training, Compliance, Problem Solving, Auditing, Dependable Team Player, SAP, Customer Operations, Microsoft Office..., Exsellant Software, Microsoft Office 2010, Management, Android, Multitasking Skills, Oracle 11i, Software Documentation, SharePoint, CAPM, ERP, SAP ERP
Education
Idaho State University 2002 — 2005
B.S., Political Science
Gonzaga University 2015 — 2017
M.A. Organizational Leadership
The Washington Center 2005 — 2005
AA, Politics
Brigham Young University - Idaho 1999 — 2002
A.S., Computer Information Systems
Genesys November 2014 - Present
Adobe June 2012 - November 2014
Adobe November 2011 - June 2012
Sales Operations Leaders of Utah October 2011 - November 2011
Novell May 2007 - May 2011
Novell November 2006 - April 2007
AMWTP/Bechtel April 2006 - September 2006
The United States Senate September 2005 - December 2005
Skills
Salesforce.com, NetSuite, Analysis, Contract Review, Sales Support, Sales Operations, Contract Management, Research, Customer Service, CRM, Data Analysis, Account Management, Customer Relations, Microsoft Office, Access, Teamwork, Information Technology, Finance, SaaS, Training, Compliance, Problem Solving, Auditing, Dependable Team Player, SAP, Customer Operations, Microsoft Office..., Exsellant Software, Microsoft Office 2010, Management, Android, Multitasking Skills, Oracle 11i, Software Documentation, SharePoint, CAPM, ERP, SAP ERP
Education
Idaho State University 2002 — 2005
B.S., Political Science
Gonzaga University 2015 — 2017
M.A. Organizational Leadership
The Washington Center 2005 — 2005
AA, Politics
Brigham Young University - Idaho 1999 — 2002
A.S., Computer Information Systems
Sean O'Connell Sean O'Connell's Genesys Experience 1999 - 2004
Job Partner Marketing | Marketing Technology
Industry Internet
Experience
Ensighten 2014 - 2015
Centrify 2013 - 2014
IBM 2012 - 2013
Cast Iron 2008 - 2012
Cisco 2004 - 2008
Genesys 1999 - 2004
Nortel 1997 - 1999
Skills
SaaS, Product Marketing, Cloud Computing, CRM, Product Management, Go-to-market Strategy, Start-ups, Sales Enablement, Enterprise Software, Strategic Partnerships, Program Management, Management, Messaging, Solution Selling, Marketing, Web Analytics, Social Media Marketing, Analytics, Entrepreneurship, Social Media, Unified Communications, Digital Marketing, Project Management, Multi-channel Marketing, Salesforce.com, Partner Management, Social Networking, Field Marketing, Internet, Partnership Marketing, Social Marketing, B2B Marketing, B2B software, Software, Twitter, LinkedIn, Slideshare, Social Media Evangelist, Early Adopter, Startup Marketing, Technology Start-up, High Growth Companies, Software Companies, Public Speaking, Event Planning, Highly detail oriented, Team Building, Alliance Marketing, Humor, SFDC
Education
Babson College - Franklin W. Olin Graduate School of Business
Master of Business Administration (MBA), Entrepreneurship/Entrepreneurial Studies
University of Massachusetts, Amherst
Bachelor of Science (B.S.), Mechanical Engineering
Lexington High School
Diploma
Ensighten 2014 - 2015
Centrify 2013 - 2014
IBM 2012 - 2013
Cast Iron 2008 - 2012
Cisco 2004 - 2008
Genesys 1999 - 2004
Nortel 1997 - 1999
Skills
SaaS, Product Marketing, Cloud Computing, CRM, Product Management, Go-to-market Strategy, Start-ups, Sales Enablement, Enterprise Software, Strategic Partnerships, Program Management, Management, Messaging, Solution Selling, Marketing, Web Analytics, Social Media Marketing, Analytics, Entrepreneurship, Social Media, Unified Communications, Digital Marketing, Project Management, Multi-channel Marketing, Salesforce.com, Partner Management, Social Networking, Field Marketing, Internet, Partnership Marketing, Social Marketing, B2B Marketing, B2B software, Software, Twitter, LinkedIn, Slideshare, Social Media Evangelist, Early Adopter, Startup Marketing, Technology Start-up, High Growth Companies, Software Companies, Public Speaking, Event Planning, Highly detail oriented, Team Building, Alliance Marketing, Humor, SFDC
Education
Babson College - Franklin W. Olin Graduate School of Business
Master of Business Administration (MBA), Entrepreneurship/Entrepreneurial Studies
University of Massachusetts, Amherst
Bachelor of Science (B.S.), Mechanical Engineering
Lexington High School
Diploma
Iris Specter Shink - NEW YORK's Genesys Experience January 2014 - Present
Job Senior Account Executive at Genesys
Industry Computer Software
Experience
Genesys January 2014 - Present
Red Hat March 2012 - January 2014
SAP America January 2011 - May 2012
Hewlett Packard, Software Division February 2009 - March 2011
Serena Software November 2007 - February 2009
Mercury Interactive, Acquired by HP November 1999 - 2007
Entrust 2000 - 2000
Tivoli systems 1996 - 2000
Digital Equipment 1982 - 1995
Skills
Selling, Enterprise Software, SaaS, Solution Selling, Cloud Computing, Business Alliances, Professional Services, Channel, Salesforce.com, Direct Sales, Sales Enablement, Sales Process, Go-to-market Strategy, Account Management, Strategic Partnerships, Lead Generation, Data Center, Outsourcing, Sales
Education
Boston University Questrom School of Business
BS in BA, Business
Genesys January 2014 - Present
Red Hat March 2012 - January 2014
SAP America January 2011 - May 2012
Hewlett Packard, Software Division February 2009 - March 2011
Serena Software November 2007 - February 2009
Mercury Interactive, Acquired by HP November 1999 - 2007
Entrust 2000 - 2000
Tivoli systems 1996 - 2000
Digital Equipment 1982 - 1995
Skills
Selling, Enterprise Software, SaaS, Solution Selling, Cloud Computing, Business Alliances, Professional Services, Channel, Salesforce.com, Direct Sales, Sales Enablement, Sales Process, Go-to-market Strategy, Account Management, Strategic Partnerships, Lead Generation, Data Center, Outsourcing, Sales
Education
Boston University Questrom School of Business
BS in BA, Business
Joanna Lowry-Duda Joanna Lowry-Duda's Genesys Experience May 2014 - December 2014
Job Research Engineer at CallMiner
Industry Research
Experience
CallMiner June 2015 - Present
CallMiner January 2015 - May 2015
Genesys May 2014 - December 2014
Skills
Natural Language..., Java, Python, NLTK, Information Retrieval, Algorithms, Computational..., Semantics, Speech Recognition, Machine Learning, Statistical Data..., Phonetics, LaTeX, ElasticSearch, Language modeling, Data Mining, Information Extraction, R
Education
Brandeis University 2013 — 2015
Master of Arts (M.A.), Computational Linguistics
Jagiellonian University 2007 — 2011
Bachelor of Arts (B.A.), Slavic Languages, Literatures, and Linguistics, 5.0
CallMiner June 2015 - Present
CallMiner January 2015 - May 2015
Genesys May 2014 - December 2014
Skills
Natural Language..., Java, Python, NLTK, Information Retrieval, Algorithms, Computational..., Semantics, Speech Recognition, Machine Learning, Statistical Data..., Phonetics, LaTeX, ElasticSearch, Language modeling, Data Mining, Information Extraction, R
Education
Brandeis University 2013 — 2015
Master of Arts (M.A.), Computational Linguistics
Jagiellonian University 2007 — 2011
Bachelor of Arts (B.A.), Slavic Languages, Literatures, and Linguistics, 5.0
Danielle (Andre) Hall's Genesys Experience April 2015 - Present
Job Sales Enablement Professional, Helping Global Sales Teams Build Pipeline and Close More Revenue
Industry Telecommunications
Experience
Genesys April 2015 - Present
Genesys April 2014 - Present
Genesys July 2013 - April 2014
SoundBite Communications April 2012 - July 2013
Billerica Community Alliance October 2011 - September 2012
Nuvera Fuel Cells July 2007 - April 2012
Nuvera Fuel Cells January 2006 - July 2007
Dermalogica November 2003 - January 2006
Skills
Marketing Communications, Social Media, Customer Relations, Event Management, Online Marketing, Event Planning, Marketing Strategy, Online Advertising, Project Management, Strategic Planning, Product Development, Customer Service, Team Building, Lead Generation, Marketing, Start-ups, Corporate Communications, Integrated Marketing, Strategy, Business Development, Sales Management, Leadership, Account Management, New Business Development
Education
Boston College 1999 — 2003
Genesys April 2015 - Present
Genesys April 2014 - Present
Genesys July 2013 - April 2014
SoundBite Communications April 2012 - July 2013
Billerica Community Alliance October 2011 - September 2012
Nuvera Fuel Cells July 2007 - April 2012
Nuvera Fuel Cells January 2006 - July 2007
Dermalogica November 2003 - January 2006
Skills
Marketing Communications, Social Media, Customer Relations, Event Management, Online Marketing, Event Planning, Marketing Strategy, Online Advertising, Project Management, Strategic Planning, Product Development, Customer Service, Team Building, Lead Generation, Marketing, Start-ups, Corporate Communications, Integrated Marketing, Strategy, Business Development, Sales Management, Leadership, Account Management, New Business Development
Education
Boston College 1999 — 2003
Mark Lint Mark Lint's Genesys Experience March 2013 - Present
Job Sr. Solutions Engineer at Genesys
Industry Computer Software
Experience
Genesys March 2013 - Present
MicroStrategy July 2012 - March 2013
OPNET Technologies Inc. March 2012 - July 2012
IBM April 2004 - March 2012
Candle Corporation 1996 - 2004
Unikix Technologies, Inc. 1995 - 1996
Legent 1992 - 1995
Aetna 1986 - 1992
TB Wood's 1985 - 1986
Electronic Data Systems 1984 - 1985
Skills
Omegamon, ITIL, Tivoli, TPM, TWS, ITCAM, IT Service Management, IBM Mainframe, IBM, Asset Management, Performance Management, Performance Monitoring, Performance Tuning, z/OS, CICS, DB2, IMS, Linux, AIX, Sun, HP-UX, Oracle, Java, VTAM, VM, Websphere, VMware, RACF, TSO, ColdFusion, Systems Engineering, Distributed Systems, IT Management, Sales Engineering, Pre-sales Technical..., Technical Presentations, Demonstrations, Sales Enablement, Technical Management, Cloud Computing, SaaS, Enterprise Software, Software Sales, Software Installation, System Architecture, Enterprise Architecture, Systems Analysis, Business Objects, Product Management, Job Scheduling
Education
Pennsylvania State University 1982 — 1984
Associate of Science (A.S.), Computer Science
Central Connecticut State University 1989 — 1991
Computer Science
Western Wayne High School 1977 — 1981
Genesys March 2013 - Present
MicroStrategy July 2012 - March 2013
OPNET Technologies Inc. March 2012 - July 2012
IBM April 2004 - March 2012
Candle Corporation 1996 - 2004
Unikix Technologies, Inc. 1995 - 1996
Legent 1992 - 1995
Aetna 1986 - 1992
TB Wood's 1985 - 1986
Electronic Data Systems 1984 - 1985
Skills
Omegamon, ITIL, Tivoli, TPM, TWS, ITCAM, IT Service Management, IBM Mainframe, IBM, Asset Management, Performance Management, Performance Monitoring, Performance Tuning, z/OS, CICS, DB2, IMS, Linux, AIX, Sun, HP-UX, Oracle, Java, VTAM, VM, Websphere, VMware, RACF, TSO, ColdFusion, Systems Engineering, Distributed Systems, IT Management, Sales Engineering, Pre-sales Technical..., Technical Presentations, Demonstrations, Sales Enablement, Technical Management, Cloud Computing, SaaS, Enterprise Software, Software Sales, Software Installation, System Architecture, Enterprise Architecture, Systems Analysis, Business Objects, Product Management, Job Scheduling
Education
Pennsylvania State University 1982 — 1984
Associate of Science (A.S.), Computer Science
Central Connecticut State University 1989 — 1991
Computer Science
Western Wayne High School 1977 — 1981
Valentin Martinjuk Valentin Martinjuk's Genesys Experience May 2003 - Present
Job Network engineer
Industry Information Technology and Services
Experience
Genesys May 2003 - Present
Miratech 2003 - Present
Technological Systems CJVC, ISP, Kiev April 2002 - May 2003
Ukrsat, Satelite operator and ISP February 2000 - April 2002
Main department of crime police January 1999 - March 2000
Skills
Cisco, Network Security, Linux, Telecommunications, VoIP, Routing, Network Administration, BGP, TCP/IP, OSPF, Switches, Security, IP, Virtualization, IT Service Management, IP Networking, DNS, QoS, Network Design, Routers, Shell Scripting, VPN, Cisco IOS, Firewalls, DHCP, Integration, Cisco Technologies, IPv6, ITIL, Networking, FreeBSD, Operating Systems, Troubleshooting, VMware, Juniper, SIP, Solaris, Servers, Data Center, Network Architecture, Windows Server, Unix, VMware ESX, SNMP, Apache, High Availability, Nagios, SAN, Linux System..., Red Hat Linux
Education
National Aviation University 1993 — 1999
specialist, Systems of protection of information
Genesys May 2003 - Present
Miratech 2003 - Present
Technological Systems CJVC, ISP, Kiev April 2002 - May 2003
Ukrsat, Satelite operator and ISP February 2000 - April 2002
Main department of crime police January 1999 - March 2000
Skills
Cisco, Network Security, Linux, Telecommunications, VoIP, Routing, Network Administration, BGP, TCP/IP, OSPF, Switches, Security, IP, Virtualization, IT Service Management, IP Networking, DNS, QoS, Network Design, Routers, Shell Scripting, VPN, Cisco IOS, Firewalls, DHCP, Integration, Cisco Technologies, IPv6, ITIL, Networking, FreeBSD, Operating Systems, Troubleshooting, VMware, Juniper, SIP, Solaris, Servers, Data Center, Network Architecture, Windows Server, Unix, VMware ESX, SNMP, Apache, High Availability, Nagios, SAN, Linux System..., Red Hat Linux
Education
National Aviation University 1993 — 1999
specialist, Systems of protection of information
James Budge James Budge's Genesys Experience May 2012 - Present
Job COO/CFO Genesys, the market leader in multichannel customer customer experience & contact center solutions
Industry Computer Software
Experience
Genesys May 2012 - Present
Comverse November 2012 - Present
Highcrest Management Group January 2012 - Present
Rovi Corporation September 2005 - May 2012
Trados 2004 - 2005
Sendmail 2002 - 2004
CrossWorlds Software 1999 - 2002
Arbor/Hyperion Software 1997 - 1999
Price Waterhouse 1990 - 1997
Education
Brigham Young University
Bachelor's Degree, Accounting
Genesys May 2012 - Present
Comverse November 2012 - Present
Highcrest Management Group January 2012 - Present
Rovi Corporation September 2005 - May 2012
Trados 2004 - 2005
Sendmail 2002 - 2004
CrossWorlds Software 1999 - 2002
Arbor/Hyperion Software 1997 - 1999
Price Waterhouse 1990 - 1997
Education
Brigham Young University
Bachelor's Degree, Accounting
Michele Remsing Michele Remsing's Genesys Experience July 2013 - Present
Job Senior Director at Genesys
Industry Telecommunications
Experience
Genesys July 2013 - Present
Genesys August 2012 - Present
Genesys June 2009 - August 2012
Genesys October 2008 - November 2009
Genesys February 2007 - September 2008
Genesys February 2003 - February 2007
Genesys September 2000 - February 2003
Quality Call Solutions January 1997 - September 2000
Household Credit Services, Inc. USA August 1992 - September 1996
Wells Fargo June 1991 - May 1992
Skills
IVR, Program Management, CTI, Genesys, Enterprise Software, Contact Centers, Integration, Cloud Computing, CRM, Cross-functional Team...
Education
California Polytechnic State University-San Luis Obispo 1986 — 1991
BS
Genesys July 2013 - Present
Genesys August 2012 - Present
Genesys June 2009 - August 2012
Genesys October 2008 - November 2009
Genesys February 2007 - September 2008
Genesys February 2003 - February 2007
Genesys September 2000 - February 2003
Quality Call Solutions January 1997 - September 2000
Household Credit Services, Inc. USA August 1992 - September 1996
Wells Fargo June 1991 - May 1992
Skills
IVR, Program Management, CTI, Genesys, Enterprise Software, Contact Centers, Integration, Cloud Computing, CRM, Cross-functional Team...
Education
California Polytechnic State University-San Luis Obispo 1986 — 1991
BS
Brad Coleman Brad Coleman's Genesys Experience August 2005 - January 2008
Job VP Sales and Operations
Industry Industrial Automation
Experience
T. CARSON AND COMPANY July 2014 - Present
Mediu, LLC January 2013 - July 2014
Genesys Telecommunications February 2012 - December 2012
Alcatel-Lucent January 2008 - February 2012
Genesys August 2005 - January 2008
Genesys November 1997 - August 2005
MCI April 1989 - November 1997
US Navy November 1980 - August 1985
Skills
Professional Services, Telecommunications, Call Centers, Contact Centers, SaaS, Strategy, Enterprise Software, IVR, IP, Cloud Computing, Unified Communications, Service Delivery, CTI, Genesys, Solution Selling, VoIP, Telephony, Pre-sales, SIP, Integration, Managed Services, Strategic Partnerships, Go-to-market Strategy, Channel Partners, Vendor Management, ACD, Mobile Devices, Partner Management, Sales Engineering, Business Alliances, Business Process..., Business Process, Product Management, Outsourcing, Solution Architecture, Sales Enablement, Data Center, Call Center, Customer Experience, Workforce Management, CRM, Avaya, System Deployment, Global Strategy, Leadership, Management, Material Handling, Conveyors, Agricultural Machinery, Sales
Education
Harvard Business School 2006 — 2006
Executive Education, Achieving Breakthrough Services
Everest College-Colorado Springs 1986 — 1988
Associate of Science (AS), CIS
T. CARSON AND COMPANY July 2014 - Present
Mediu, LLC January 2013 - July 2014
Genesys Telecommunications February 2012 - December 2012
Alcatel-Lucent January 2008 - February 2012
Genesys August 2005 - January 2008
Genesys November 1997 - August 2005
MCI April 1989 - November 1997
US Navy November 1980 - August 1985
Skills
Professional Services, Telecommunications, Call Centers, Contact Centers, SaaS, Strategy, Enterprise Software, IVR, IP, Cloud Computing, Unified Communications, Service Delivery, CTI, Genesys, Solution Selling, VoIP, Telephony, Pre-sales, SIP, Integration, Managed Services, Strategic Partnerships, Go-to-market Strategy, Channel Partners, Vendor Management, ACD, Mobile Devices, Partner Management, Sales Engineering, Business Alliances, Business Process..., Business Process, Product Management, Outsourcing, Solution Architecture, Sales Enablement, Data Center, Call Center, Customer Experience, Workforce Management, CRM, Avaya, System Deployment, Global Strategy, Leadership, Management, Material Handling, Conveyors, Agricultural Machinery, Sales
Education
Harvard Business School 2006 — 2006
Executive Education, Achieving Breakthrough Services
Everest College-Colorado Springs 1986 — 1988
Associate of Science (AS), CIS
Audrey Dawson Audrey Dawson's Genesys Experience September 2014 - February 2015
Job IT Compliance Manager at MicroStrategy
Industry Computer & Network Security
Experience
MicroStrategy February 2015 - Present
Genesys September 2014 - February 2015
MicroStrategy April 2013 - August 2014
SRA International May 2010 - April 2013
ITT Exelis Geospatial Systems October 2008 - May 2010
Skills
Information Assurance, NIST 800-53, Policy, Information Security, FISMA, Vulnerability Assessment, Computer Security, CISSP, Security, Network Security, Risk Assessment, Security Clearance, DoD, Process Improvement, Vulnerability Management, Security Audits, Security+, Program Management, Penetration Testing, Information Security..., Systems Engineering, Intrusion Detection, Security Management, Incident Response, Security Awareness
Education
Auburn University at Montgomery 2005 — 2007
BS Science
MicroStrategy February 2015 - Present
Genesys September 2014 - February 2015
MicroStrategy April 2013 - August 2014
SRA International May 2010 - April 2013
ITT Exelis Geospatial Systems October 2008 - May 2010
Skills
Information Assurance, NIST 800-53, Policy, Information Security, FISMA, Vulnerability Assessment, Computer Security, CISSP, Security, Network Security, Risk Assessment, Security Clearance, DoD, Process Improvement, Vulnerability Management, Security Audits, Security+, Program Management, Penetration Testing, Information Security..., Systems Engineering, Intrusion Detection, Security Management, Incident Response, Security Awareness
Education
Auburn University at Montgomery 2005 — 2007
BS Science
Fabrice Della Mea Fabrice Della Mea's Genesys Experience April 2007 - June 2011
Job VP, Product Management & Business Solutions at Livevox
Industry Computer Software
Experience
LiveVox September 2014 - Present
LiveVox June 2014 - September 2014
LiveVox January 2014 - June 2014
Cisco Systems June 2011 - November 2013
Genesys April 2007 - June 2011
Genesys March 2006 - April 2007
Genesys April 2004 - March 2006
Genesys May 2002 - April 2004
Genesys September 2000 - May 2002
Alcatel-Lucent January 1999 - September 2000
Education
University of Pennsylvania - The Wharton School 2008 — 2010
Master of Business Administration (MBA), Management, Marketing, Finance
Ecole nationale supérieure des Télécommunications 1997 — 1999
Master of Science (MS), Mobile Communications
Institut supérieur d'Electronique de Paris 1994 — 1997
Master of Science (MS), Engineering & Telecommunications
Lycee Saint Louis 1992 — 1994
Bachelor of Science (BS), Math & Physics
LiveVox September 2014 - Present
LiveVox June 2014 - September 2014
LiveVox January 2014 - June 2014
Cisco Systems June 2011 - November 2013
Genesys April 2007 - June 2011
Genesys March 2006 - April 2007
Genesys April 2004 - March 2006
Genesys May 2002 - April 2004
Genesys September 2000 - May 2002
Alcatel-Lucent January 1999 - September 2000
Education
University of Pennsylvania - The Wharton School 2008 — 2010
Master of Business Administration (MBA), Management, Marketing, Finance
Ecole nationale supérieure des Télécommunications 1997 — 1999
Master of Science (MS), Mobile Communications
Institut supérieur d'Electronique de Paris 1994 — 1997
Master of Science (MS), Engineering & Telecommunications
Lycee Saint Louis 1992 — 1994
Bachelor of Science (BS), Math & Physics
Todd Chittenden Todd Chittenden's Genesys Experience January 2014 - Present
Job Senior Principal Consultant at Genesys
Industry Telecommunications
Experience
Genesys January 2014 - Present
Genesys December 2011 - December 2013
Genesys January 2010 - December 2011
Genesys Telecommunications 2010 - December 2011
Gamma Engineers March 2008 - January 2010
Infogain September 2007 - March 2008
Apple 2007 - 2008
Intel November 1999 - September 2007
VSP May 1998 - October 1999
Skills
IVR, CTI, Integration, SIP, Telecommunications, Contact Centers, Telephony, Genesys, Avaya, Call Centers, ACD, System Deployment, Solution Architecture, VoIP, Routing, Cisco Technologies, Professional Services, Pre-sales, Project Management, Enterprise Software, Service Delivery, Data Center, Cloud Computing, Unified Communications, SaaS, Vendor Management, Databases, Networking, ITIL, Architecture, CRM, Management, IP, TCP/IP, Sales Engineering, Customer Experience, Workforce Management, Managed Services, Network Design, Siebel, Cisco Call Manager, Mobile Devices, Team Leadership, Outsourcing, Solution Selling, Software Project..., LAN-WAN
Education
California State University-Sacramento 1990 — 1995
MA, Anthropology
College of the Redwoods 1988 — 1990
AA, English
Genesys January 2014 - Present
Genesys December 2011 - December 2013
Genesys January 2010 - December 2011
Genesys Telecommunications 2010 - December 2011
Gamma Engineers March 2008 - January 2010
Infogain September 2007 - March 2008
Apple 2007 - 2008
Intel November 1999 - September 2007
VSP May 1998 - October 1999
Skills
IVR, CTI, Integration, SIP, Telecommunications, Contact Centers, Telephony, Genesys, Avaya, Call Centers, ACD, System Deployment, Solution Architecture, VoIP, Routing, Cisco Technologies, Professional Services, Pre-sales, Project Management, Enterprise Software, Service Delivery, Data Center, Cloud Computing, Unified Communications, SaaS, Vendor Management, Databases, Networking, ITIL, Architecture, CRM, Management, IP, TCP/IP, Sales Engineering, Customer Experience, Workforce Management, Managed Services, Network Design, Siebel, Cisco Call Manager, Mobile Devices, Team Leadership, Outsourcing, Solution Selling, Software Project..., LAN-WAN
Education
California State University-Sacramento 1990 — 1995
MA, Anthropology
College of the Redwoods 1988 — 1990
AA, English
Yoni Lev Yoni Lev's Genesys Experience March 2014 - Present
Job Research Engineer at Genesys
Industry Computer Software
Experience
Genesys March 2014 - Present
Wibbitz June 2012 - March 2014
DoubleVerify, Inc 2011 - 2012
Ben Gurion University of the Negev 2009 - 2011
Skills
Java, C#, Python, Natural Language..., Computational..., NLTK, Machine Learning, Algorithms, NLP, Computer Science, Artificial Intelligence, Object Oriented Design
Education
Ben Gurion University 2009 — 2011
Master of Science (M.Sc.), Computer Science, 97
Ben Gurion University 2006 — 2009
Bachelor of Science (B.Sc.), Mathematics and Computer Science, 90
Genesys March 2014 - Present
Wibbitz June 2012 - March 2014
DoubleVerify, Inc 2011 - 2012
Ben Gurion University of the Negev 2009 - 2011
Skills
Java, C#, Python, Natural Language..., Computational..., NLTK, Machine Learning, Algorithms, NLP, Computer Science, Artificial Intelligence, Object Oriented Design
Education
Ben Gurion University 2009 — 2011
Master of Science (M.Sc.), Computer Science, 97
Ben Gurion University 2006 — 2009
Bachelor of Science (B.Sc.), Mathematics and Computer Science, 90
Brent Burggraaf Brent Burggraaf's Genesys Experience July 2014 - Present
Job Accounting & Automation
Industry Accounting
Experience
Genesys July 2014 - Present
Extra Space Storage October 2006 - July 2014
Rocky Mountain Employee Benefits July 2005 - September 2006
Skills
Account Reconciliation, Accounting, Variance Analysis, Fixed Assets, Financial Statements, Budgets, Accruals, Customer Service, Invoicing, Journal Entries, Great Plains Software, Microsoft Office, GAAP, Finance, Bank Reconciliation, Due Diligence, Training, US GAAP, Tax Accounting, Expenses, General Ledger, Accounts Payable, Peachtree, FRx, QuickBooks, Sales Tax, Cash Flow, Visual Basic, Balance, Revenue Recognition, Cash Receipts, Intercompany..., Depreciation, Computer Automation, Bookkeeping, Highly detail oriented, Adobe Acrobat, Corporate Finance, Accounts Receivable, Auditing, Programming, Software Savvy, Property Tax, Problem Solving, Reviews, Honest, Internet, Self-Improvement, Software Quality..., NetSuite
Education
BYU-Idaho
Bachelor's degree, Accounting
Genesys July 2014 - Present
Extra Space Storage October 2006 - July 2014
Rocky Mountain Employee Benefits July 2005 - September 2006
Skills
Account Reconciliation, Accounting, Variance Analysis, Fixed Assets, Financial Statements, Budgets, Accruals, Customer Service, Invoicing, Journal Entries, Great Plains Software, Microsoft Office, GAAP, Finance, Bank Reconciliation, Due Diligence, Training, US GAAP, Tax Accounting, Expenses, General Ledger, Accounts Payable, Peachtree, FRx, QuickBooks, Sales Tax, Cash Flow, Visual Basic, Balance, Revenue Recognition, Cash Receipts, Intercompany..., Depreciation, Computer Automation, Bookkeeping, Highly detail oriented, Adobe Acrobat, Corporate Finance, Accounts Receivable, Auditing, Programming, Software Savvy, Property Tax, Problem Solving, Reviews, Honest, Internet, Self-Improvement, Software Quality..., NetSuite
Education
BYU-Idaho
Bachelor's degree, Accounting
Marco Antonio Penuela's Genesys Experience February 2007 - Present
Job Business Consultant at Genesys
Industry Telecommunications
Experience
Genesys February 2007 - Present
Alcatel Lucent May 2010 - January 2012
Genesys February 2007 - May 2010
Contact Center Americas November 2003 - January 2007
Publicar July 1998 - October 2003
Skills
Call Center, CTI, Genesys, Contact Centre, IVR, ACD, Workforce Management, Outbound, Telecommunications, Avaya, Customer Experience, VoIP, Pre-sales, Business Management, Speech Recognition, Telephony, Sales Management, Call Routing, Customer Relations, PBX, Consultancy, SIP, Speech Analytics, Sales Support, Inbound Marketing, Contact Centers, Customer Satisfaction, Telco, Banking, Retail, Help Desk Support, Business Development..., COPC, Call Centers, Hosted Services, Unified Communications, Outsourcing, Siebel, Managed Services, BPO, IP PBX, Channel Partners, Professional Services, Go-to-market Strategy, Integration, Solution Architecture, Customer Service, SaaS, CRM, Customer Experience...
Education
Universidad Distrital Francisco José de Caldas 1999 — 2000
Especialista en Teleinformatica, Networking
Universidad Antonio Nariño 1992 — 1998
Ingeniero de Sistemas, Computacion
Genesys February 2007 - Present
Alcatel Lucent May 2010 - January 2012
Genesys February 2007 - May 2010
Contact Center Americas November 2003 - January 2007
Publicar July 1998 - October 2003
Skills
Call Center, CTI, Genesys, Contact Centre, IVR, ACD, Workforce Management, Outbound, Telecommunications, Avaya, Customer Experience, VoIP, Pre-sales, Business Management, Speech Recognition, Telephony, Sales Management, Call Routing, Customer Relations, PBX, Consultancy, SIP, Speech Analytics, Sales Support, Inbound Marketing, Contact Centers, Customer Satisfaction, Telco, Banking, Retail, Help Desk Support, Business Development..., COPC, Call Centers, Hosted Services, Unified Communications, Outsourcing, Siebel, Managed Services, BPO, IP PBX, Channel Partners, Professional Services, Go-to-market Strategy, Integration, Solution Architecture, Customer Service, SaaS, CRM, Customer Experience...
Education
Universidad Distrital Francisco José de Caldas 1999 — 2000
Especialista en Teleinformatica, Networking
Universidad Antonio Nariño 1992 — 1998
Ingeniero de Sistemas, Computacion
Barbara Norris Barbara Norris's Genesys Experience November 2006 - November 2009
Job Strategic Technology Partner Ecosystems and Programs
Industry Information Technology and Services
Experience
Avaya July 2014 - Present
Consultant/Owner 2013 - June 2014
Genesys, A Division of Alcatel-Lucent November 2009 - December 2012
Genesys November 2006 - November 2009
Genesys November 2005 - November 2006
Omnicell 2003 - 2005
Consultant/Owner 2001 - 2005
Dejima 2000 - 2001
Lernout and Hauspie Speech Products 1997 - 2000
Kurzweil Applied Intelligence, Inc. 1995 - 1997
Skills
Product Management, Strategic Partnerships, Market Analysis, Customer Research, Product Marketing, Cross-functional Team..., Strategy, Start-ups, Go-to-market Strategy, Enterprise Software, Competitive Analysis, CRM, Product Launch, Product Lifecycle..., Business Development, Mobile Devices, SaaS, Cloud Computing, Professional Services, Program Management, Partner Management, Integration, Management, Business Planning, Customer Experience, Sales Enablement, Leadership, Consulting, Product Development, Marketing, Project Management, Business Alliances, Analytics, Strategic Planning, Channel Partners, Healthcare Information..., Cloud Applications
Education
Santa Clara University - Leavey School of Business
MBA, Marketing, Operations, and Management
Boston College
MA, Counseling Psychology
University of Michigan
BS, Education
Avaya July 2014 - Present
Consultant/Owner 2013 - June 2014
Genesys, A Division of Alcatel-Lucent November 2009 - December 2012
Genesys November 2006 - November 2009
Genesys November 2005 - November 2006
Omnicell 2003 - 2005
Consultant/Owner 2001 - 2005
Dejima 2000 - 2001
Lernout and Hauspie Speech Products 1997 - 2000
Kurzweil Applied Intelligence, Inc. 1995 - 1997
Skills
Product Management, Strategic Partnerships, Market Analysis, Customer Research, Product Marketing, Cross-functional Team..., Strategy, Start-ups, Go-to-market Strategy, Enterprise Software, Competitive Analysis, CRM, Product Launch, Product Lifecycle..., Business Development, Mobile Devices, SaaS, Cloud Computing, Professional Services, Program Management, Partner Management, Integration, Management, Business Planning, Customer Experience, Sales Enablement, Leadership, Consulting, Product Development, Marketing, Project Management, Business Alliances, Analytics, Strategic Planning, Channel Partners, Healthcare Information..., Cloud Applications
Education
Santa Clara University - Leavey School of Business
MBA, Marketing, Operations, and Management
Boston College
MA, Counseling Psychology
University of Michigan
BS, Education
Pushpa Ramachandran's Genesys Experience Sr. Program Manager, Global Sales OpsGenesysApril 2012 - Present
Job Experienced Sales Operations Professional and Program Manager
Industry Telecommunications
Experience
Genesys Sr. Program Manager, Global Sales OpsGenesysApril 2012 - Present
Alcatel-Lucent January 2010 - April 2012
Genesys March 2007 - January 2010
Genesys July 2006 - March 2007
Virgin Mobile USA 2002 - 2006
TMP Worldwide 1999 - 2002
Birla Consultancy & Software Services 1994 - 1996
Skills
PMP, Requirements Gathering, Software Documentation, Analysis, Project Planning, Test Planning, Siebel, Telecommunications, Test Cases, Software Project..., Pre-sales, Product Management
Education
Bharathiar University
MBA, Information Systems, Finance
Siebel University
Certified Siebel Consultant
Genesys Sr. Program Manager, Global Sales OpsGenesysApril 2012 - Present
Alcatel-Lucent January 2010 - April 2012
Genesys March 2007 - January 2010
Genesys July 2006 - March 2007
Virgin Mobile USA 2002 - 2006
TMP Worldwide 1999 - 2002
Birla Consultancy & Software Services 1994 - 1996
Skills
PMP, Requirements Gathering, Software Documentation, Analysis, Project Planning, Test Planning, Siebel, Telecommunications, Test Cases, Software Project..., Pre-sales, Product Management
Education
Bharathiar University
MBA, Information Systems, Finance
Siebel University
Certified Siebel Consultant
Pavel Usim's Genesys Experience August 2009 - Present
Job Team Lead and Sr. Technical Support Engineer at Genesys
Industry Telecommunications
Experience
Genesys August 2009 - Present
Genesys July 2007 - Present
TD "Zolotoy Gepard" October 2005 - July 2007
TD "Vikter" September 2004 - October 2005
Skills
Genesys, SIP, IVR, CTI, Contact Centers, VoIP, Call Center, Routing, Avaya, Telephony, TCP/IP, Telecommunications, Unix, Workforce Management, Asterisk, Microsoft SQL Server, Linux, Java, Troubleshooting, SQL, Reporting
Education
Kiivs'kij Deržavnij Universitet Tehnologij ta Dizajnu 2000 — 2004
Bachelor
Genesys August 2009 - Present
Genesys July 2007 - Present
TD "Zolotoy Gepard" October 2005 - July 2007
TD "Vikter" September 2004 - October 2005
Skills
Genesys, SIP, IVR, CTI, Contact Centers, VoIP, Call Center, Routing, Avaya, Telephony, TCP/IP, Telecommunications, Unix, Workforce Management, Asterisk, Microsoft SQL Server, Linux, Java, Troubleshooting, SQL, Reporting
Education
Kiivs'kij Deržavnij Universitet Tehnologij ta Dizajnu 2000 — 2004
Bachelor
Therese (Hummel) Kaun Therese (Hummel) Kaun's Genesys Experience 1997 - 2002
Job Sr. Business Analyst at University of Minnesota Medical Center, Fairview
Industry Hospital & Health Care
Experience
Fairview Health Services March 2011 - Present
Mayo Clinic November 2010 - March 2011
Trissential – Shaping Business Excellence July 2010 - March 2011
Allina Hospitals & Clinics January 1999 - July 2010
Burnsville Athletic Club Youth Football 2007 - 2010
Hennepin County Medical Center October 2005 - April 2007
Genesys 1997 - 2002
Quello Clinic Urgant Care January 1997 - January 1999
Skills
EMR, Hospitals, Change Management, Clinical Documentation, Healthcare IT, Inpatient, EHR, Business Analysis, Documentation, Workflow Analysis, Visio, Problem Solving, Troubleshooting, PowerPoint, Excel, Word, Outlook, Microsoft Office, Clinical, Healthcare Information..., Analysis, Scheduling, Testing, Data Analysis, Process Improvement, Healthcare, Microsoft Excel, Software Documentation, HL7, Clinical Research, CPOE, Ambulatory, Physicians, HIPAA, Nursing, Leadership, Informatics, Ambulatory Care, Cerner, Integration, Documentations, Health Information..., Healthcare Consulting, ICD-10, Epic Systems, GoLive, Software Implementation, Radiology, ClinDoc, Patient Education
Education
Normandale Community College 1987 — 1988
Concordia College 1986 — 1988
MA, Certified
Capella University
Fairview Health Services March 2011 - Present
Mayo Clinic November 2010 - March 2011
Trissential – Shaping Business Excellence July 2010 - March 2011
Allina Hospitals & Clinics January 1999 - July 2010
Burnsville Athletic Club Youth Football 2007 - 2010
Hennepin County Medical Center October 2005 - April 2007
Genesys 1997 - 2002
Quello Clinic Urgant Care January 1997 - January 1999
Skills
EMR, Hospitals, Change Management, Clinical Documentation, Healthcare IT, Inpatient, EHR, Business Analysis, Documentation, Workflow Analysis, Visio, Problem Solving, Troubleshooting, PowerPoint, Excel, Word, Outlook, Microsoft Office, Clinical, Healthcare Information..., Analysis, Scheduling, Testing, Data Analysis, Process Improvement, Healthcare, Microsoft Excel, Software Documentation, HL7, Clinical Research, CPOE, Ambulatory, Physicians, HIPAA, Nursing, Leadership, Informatics, Ambulatory Care, Cerner, Integration, Documentations, Health Information..., Healthcare Consulting, ICD-10, Epic Systems, GoLive, Software Implementation, Radiology, ClinDoc, Patient Education
Education
Normandale Community College 1987 — 1988
Concordia College 1986 — 1988
MA, Certified
Capella University
Frederick Teo Frederick Teo's Genesys Experience November 1999 - August 2009
Job Customer Contact Management at TELUS
Industry Information Technology and Services
Experience
TELUS February 2011 - Present
Eptica October 2009 - September 2010
Genesys November 1999 - August 2009
Genesys Telecommunications Labs. June 1999 - August 2009
Intervoice Inc. March 1995 - June 1999
Intervoice, inc. June 1995 - March 1999
Advantech Peripherals (S) Pte Ltd 1993 - May 1995
Skills
Intelligent Call Routing, NICE Call Recording, SaaS, Solution Selling, Pre-sales, Telecommunications, Business Development, Management, Software Project..., Solution Architecture, Sales, Contact Centers, Training, Multi-channel Marketing, International Sales, Enterprise Software, Cloud Computing
Education
Acadia University 1989 — 1993
BCS, Computer Science
Aljunied Vocational Institute 1984 — 1986
Certification, Electronic Servicing (Trade II)
Jurong Vocational Institute 1979 — 1981
Certification, Electronics Servicing
Mount Vernon Secondary School 1976 — 1979
TELUS February 2011 - Present
Eptica October 2009 - September 2010
Genesys November 1999 - August 2009
Genesys Telecommunications Labs. June 1999 - August 2009
Intervoice Inc. March 1995 - June 1999
Intervoice, inc. June 1995 - March 1999
Advantech Peripherals (S) Pte Ltd 1993 - May 1995
Skills
Intelligent Call Routing, NICE Call Recording, SaaS, Solution Selling, Pre-sales, Telecommunications, Business Development, Management, Software Project..., Solution Architecture, Sales, Contact Centers, Training, Multi-channel Marketing, International Sales, Enterprise Software, Cloud Computing
Education
Acadia University 1989 — 1993
BCS, Computer Science
Aljunied Vocational Institute 1984 — 1986
Certification, Electronic Servicing (Trade II)
Jurong Vocational Institute 1979 — 1981
Certification, Electronics Servicing
Mount Vernon Secondary School 1976 — 1979
Andrew Wolfe's Genesys Experience August 2015 - Present
Job Solutions Engineer at Genesys
Industry Telecommunications
Experience
Genesys August 2015 - Present
Genesys July 2014 - July 2015
Ball State University July 2013 - July 2014
Lewis Cass High School August 2011 - July 2013
Lewis Cass High School August 2011 - July 2013
Skills
Mathematics, Teaching, Communication, Computers, Coaching, Microsoft Excel, Microsoft Word, Multitasking Skills, Algebra, Curriculum Design, Time Management, Mathematics Education, Statistics, Leadership, Public Speaking, Tutoring, Leadership Development, Databases, Fundraising
Education
Ball State University 2013 — 2014
Master of Science (MS), Information and Communication Sciences
Ball State University 2007 — 2011
Bachelor of Science (B.S.), Secondary Mathematics Education
Genesys August 2015 - Present
Genesys July 2014 - July 2015
Ball State University July 2013 - July 2014
Lewis Cass High School August 2011 - July 2013
Lewis Cass High School August 2011 - July 2013
Skills
Mathematics, Teaching, Communication, Computers, Coaching, Microsoft Excel, Microsoft Word, Multitasking Skills, Algebra, Curriculum Design, Time Management, Mathematics Education, Statistics, Leadership, Public Speaking, Tutoring, Leadership Development, Databases, Fundraising
Education
Ball State University 2013 — 2014
Master of Science (MS), Information and Communication Sciences
Ball State University 2007 — 2011
Bachelor of Science (B.S.), Secondary Mathematics Education
Peggy Brandon Peggy Brandon's Genesys Experience April 2014 - Present
Job Sr Account Executive multichannel Customer Experience at Genesys
Industry Computer Software
Experience
Genesys April 2014 - Present
Oracle January 2012 - April 2014
RightNow Technologies December 2009 - March 2012
RightNow Technologies April 2008 - December 2009
Experian January 2007 - April 2008
Alterian February 2001 - January 2007
Waste Management 1997 - 2000
Skills
Cloud Computing, Solution Selling, Strategy, New Business Development, Sales, SaaS, Marketing, Enterprise Software, CRM, Salesforce.com, Customer Satisfaction, Account Management, Customer Experience, Start-ups, Cross-functional Team..., Lead Generation, Management, Professional Services, Pre-sales, Strategic Partnerships
Education
Eastern Illinois University 1981 — 1985
Bachelor of Science (B.S.), Computer Science
Aurora University
MATC, Computer Science
Genesys April 2014 - Present
Oracle January 2012 - April 2014
RightNow Technologies December 2009 - March 2012
RightNow Technologies April 2008 - December 2009
Experian January 2007 - April 2008
Alterian February 2001 - January 2007
Waste Management 1997 - 2000
Skills
Cloud Computing, Solution Selling, Strategy, New Business Development, Sales, SaaS, Marketing, Enterprise Software, CRM, Salesforce.com, Customer Satisfaction, Account Management, Customer Experience, Start-ups, Cross-functional Team..., Lead Generation, Management, Professional Services, Pre-sales, Strategic Partnerships
Education
Eastern Illinois University 1981 — 1985
Bachelor of Science (B.S.), Computer Science
Aurora University
MATC, Computer Science
Randall Patterson Randall Patterson's Genesys Experience June 1999 - June 2003
Job Owner / Operator Pillar To Post Certified Inspectors & Environmental Testing for: RadonMoldWell/SepticWater Quality
Industry Consumer Services
Experience
Macomb, Oakalnd, Livingston Co & SE Michigan July 2003 - Present
Genesys June 1999 - June 2003
Process Development Corporation June 1995 - June 1999
Skills
Home Inspections, Radon, Mold, Indoor Air Quality, Residential Homes, Customer Service, Mold Inspections, Real Estate, First Time Home Buyers, Condos, Selling, Sellers, Microsoft Office, Negotiation, Single Family Homes, Investment Properties, Relocation, Construction, Foreclosures, Public Speaking, Investors, Inspection, Referrals, Small Business, Short Sales, Sales, Inspectors, Buyer Representation, Real Estate Transactions, Environmental Education
Education
California State University-Long Beach
Bachelor of Science (BS), Management Sciences and Quantitative Methods
Macomb, Oakalnd, Livingston Co & SE Michigan July 2003 - Present
Genesys June 1999 - June 2003
Process Development Corporation June 1995 - June 1999
Skills
Home Inspections, Radon, Mold, Indoor Air Quality, Residential Homes, Customer Service, Mold Inspections, Real Estate, First Time Home Buyers, Condos, Selling, Sellers, Microsoft Office, Negotiation, Single Family Homes, Investment Properties, Relocation, Construction, Foreclosures, Public Speaking, Investors, Inspection, Referrals, Small Business, Short Sales, Sales, Inspectors, Buyer Representation, Real Estate Transactions, Environmental Education
Education
California State University-Long Beach
Bachelor of Science (BS), Management Sciences and Quantitative Methods
Sonia Tydingco's Genesys Experience April 2014 - November 2014
Job Sideline Reporter at Comcast Hometown Network
Industry Broadcast Media
Experience
Comcast Hometown Network September 2014 - Present
Comcast SportsNet Bay Area February 2013 - Present
Genesys April 2014 - November 2014
FOX Sports 1 September 2013 - September 2013
Get Sports Focus June 2012 - February 2013
Genesys January 2009 - December 2012
Comcast SportsNet Bay Area August 2011 - December 2011
Warriors World TV February 2010 - July 2010
California Rubber Magazine June 2008 - November 2008
Cal-Hi Sports Bay Area September 2007 - December 2007
Skills
Video, Final Cut Pro, Broadcast, Television, Editing, Journalism, Adobe Creative Suite, Social Media, Avid, Blogging, Facebook, Video Production, Social Networking, Marketing, Marketing Communications, Public Relations, Sports Broadcasting, Sports Media, Live Television, Broadcast Television, News Writing, Sports Writing, Online Media, Writing, Sports, Video Editing, Instagram, Twitter, Tumblr, Wordpress, Pinterest, Multimedia, Soundslides, Joomla, Dreamweaver, Premiere, Entertainment, InDesign, Sales
Education
Academy of Art University
Master of Arts, Multimedia Communication
San Francisco State University
Bachelor of Science, Marketing, Journalism
Ohlone College
Newark Memorial High School
Comcast Hometown Network September 2014 - Present
Comcast SportsNet Bay Area February 2013 - Present
Genesys April 2014 - November 2014
FOX Sports 1 September 2013 - September 2013
Get Sports Focus June 2012 - February 2013
Genesys January 2009 - December 2012
Comcast SportsNet Bay Area August 2011 - December 2011
Warriors World TV February 2010 - July 2010
California Rubber Magazine June 2008 - November 2008
Cal-Hi Sports Bay Area September 2007 - December 2007
Skills
Video, Final Cut Pro, Broadcast, Television, Editing, Journalism, Adobe Creative Suite, Social Media, Avid, Blogging, Facebook, Video Production, Social Networking, Marketing, Marketing Communications, Public Relations, Sports Broadcasting, Sports Media, Live Television, Broadcast Television, News Writing, Sports Writing, Online Media, Writing, Sports, Video Editing, Instagram, Twitter, Tumblr, Wordpress, Pinterest, Multimedia, Soundslides, Joomla, Dreamweaver, Premiere, Entertainment, InDesign, Sales
Education
Academy of Art University
Master of Arts, Multimedia Communication
San Francisco State University
Bachelor of Science, Marketing, Journalism
Ohlone College
Newark Memorial High School
Pavel Karpenko Pavel Karpenko's Genesys Experience September 1996 - August 2004
Job sr. engineering lead
Industry Computer Software
Experience
Microsoft October 2011 - Present
FrontRange Solutions August 2004 - October 2011
Cayo Communications, Inc September 2002 - August 2004
Genesys September 1996 - August 2004
Genesys Labs 1996 - 2001
Skills
C++, Visual C++, Win32, Qt, DCOM, Winsock, DirectX, MFC, SQL, Windows, Win32 API, GUI, TFS, Oracle, VoIP, Software Engineering, Multithreading, Database Design, TCP/IP, XML, Software Design, Software Development, STL, C, Subversion, Object Oriented Design, .NET, Eclipse, Unix, Algorithms, REST, SOAP, Web Services, Scrum
Education
Дальневосточный Государственный Технический Университет 1988 — 1993
MA
Microsoft October 2011 - Present
FrontRange Solutions August 2004 - October 2011
Cayo Communications, Inc September 2002 - August 2004
Genesys September 1996 - August 2004
Genesys Labs 1996 - 2001
Skills
C++, Visual C++, Win32, Qt, DCOM, Winsock, DirectX, MFC, SQL, Windows, Win32 API, GUI, TFS, Oracle, VoIP, Software Engineering, Multithreading, Database Design, TCP/IP, XML, Software Design, Software Development, STL, C, Subversion, Object Oriented Design, .NET, Eclipse, Unix, Algorithms, REST, SOAP, Web Services, Scrum
Education
Дальневосточный Государственный Технический Университет 1988 — 1993
MA
Bean Lucas's Genesys Experience January 2009 - February 2010
Job Digital Strategy Architect at AAA Northern California, Nevada & Utah
Industry Information Technology and Services
Experience
AAA Northern California, Nevada & Utah January 2015 - Present
WorkHabit January 2013 - January 2015
Robert Half Technology January 2012 - December 2012
DropABLE July 2011 - December 2012
Code and Theory January 2012 - July 2012
Alcatel-Lucent August 2010 - July 2011
Alcatel-Lucent February 2010 - August 2010
Genesys January 2009 - February 2010
Genesys Telecommunications Laboratories November 2001 - December 2008
ProductPOP, Inc. 2000 - 2001
Skills
PHP, Drupal, Joomla, vBulletin, phpBB, XSLT, XML, JavaScript Frameworks, Sharepoint, Linux, Apache, .NET, Extensions, OOP, Open Source Development, Open Source Integration, SQL, JSON, Web Applications, Software Engineering, HTML, REST, Open Source, Software Development, Solution Architecture, JavaScript, Scrum, Agile Methodologies, Java, XHTML, Web Development, AJAX, Strategy, SEO, Usability, Programming, Web 2.0, LAMP, Information Architecture, CMS, HTML 5, CSS, Databases, MySQL, Git, jQuery, Web Services
Education
Brandeis University 1988 — 1989
Boothbay Region High School 1984 — 1988
diploma
AAA Northern California, Nevada & Utah January 2015 - Present
WorkHabit January 2013 - January 2015
Robert Half Technology January 2012 - December 2012
DropABLE July 2011 - December 2012
Code and Theory January 2012 - July 2012
Alcatel-Lucent August 2010 - July 2011
Alcatel-Lucent February 2010 - August 2010
Genesys January 2009 - February 2010
Genesys Telecommunications Laboratories November 2001 - December 2008
ProductPOP, Inc. 2000 - 2001
Skills
PHP, Drupal, Joomla, vBulletin, phpBB, XSLT, XML, JavaScript Frameworks, Sharepoint, Linux, Apache, .NET, Extensions, OOP, Open Source Development, Open Source Integration, SQL, JSON, Web Applications, Software Engineering, HTML, REST, Open Source, Software Development, Solution Architecture, JavaScript, Scrum, Agile Methodologies, Java, XHTML, Web Development, AJAX, Strategy, SEO, Usability, Programming, Web 2.0, LAMP, Information Architecture, CMS, HTML 5, CSS, Databases, MySQL, Git, jQuery, Web Services
Education
Brandeis University 1988 — 1989
Boothbay Region High School 1984 — 1988
diploma
Eric Norris Eric Norris's Genesys Experience 2010 - 2014
Job Managing Partner/Director of Training at Genesys Loss Prevention and Security
Industry Internet
Experience
Genesys Tactical, LLC/Genesys Loss Prevention & Security LLC February 2014 - Present
Certified Security Services June 2013 - August 2014
Genesys 2010 - 2014
Training Guns & Gear 2012 - 2012
Collins Auto Group January 2011 - December 2011
SkyWay USA July 2009 - October 2010
Broadband in a Box August 2009 - March 2010
Wireless Holding, LLc July 2000 - December 2009
SunCom/AT&T WIreless 1999 - 2000
AirTouch/Verizon Wireless 1994 - 1999
Skills
Sales Management, Online Marketing, Advertising, Marketing, Business Development, Strategy, Management, Direct Sales, Sales, Marketing Strategy, Project Management, Social Media Marketing, Public Relations, Photography, E-commerce, Training, Negotiation, Customer Service, CRM, B2B, Salesforce.com, Operations Management, Certified Firearms...
Education
Baker College Business and Corporate Services 2007 — 2009
Marketing, Marketing
Sullivan University 1989 — 1990
Culinary Arts/Chef Training
Genesys Tactical, LLC/Genesys Loss Prevention & Security LLC February 2014 - Present
Certified Security Services June 2013 - August 2014
Genesys 2010 - 2014
Training Guns & Gear 2012 - 2012
Collins Auto Group January 2011 - December 2011
SkyWay USA July 2009 - October 2010
Broadband in a Box August 2009 - March 2010
Wireless Holding, LLc July 2000 - December 2009
SunCom/AT&T WIreless 1999 - 2000
AirTouch/Verizon Wireless 1994 - 1999
Skills
Sales Management, Online Marketing, Advertising, Marketing, Business Development, Strategy, Management, Direct Sales, Sales, Marketing Strategy, Project Management, Social Media Marketing, Public Relations, Photography, E-commerce, Training, Negotiation, Customer Service, CRM, B2B, Salesforce.com, Operations Management, Certified Firearms...
Education
Baker College Business and Corporate Services 2007 — 2009
Marketing, Marketing
Sullivan University 1989 — 1990
Culinary Arts/Chef Training
Dan Silver Dan Silver's Genesys Experience March 2013 - Present
Job Sr. Director Sales at Genesys
Industry Information Technology and Services
Experience
Genesys March 2013 - Present
GTSI January 2003 - March 2013
GTSI Corp January 2003 - January 2010
Xerox Corporation 1996 - 2003
Skills
Government, Information Technology, Negotiation, Purchasing, Professional Services, Solution Selling, Cloud Computing, Business Development, Program Management, New Business Development, SaaS, Proposal Writing, Enterprise Software, Channel, Account Management
Education
American University - Kogod School of Business 1999 — 2002
MBA, MOGIT
Lehigh University - College of Business and Economics 1989 — 1993
BS, Business and Economics
Genesys March 2013 - Present
GTSI January 2003 - March 2013
GTSI Corp January 2003 - January 2010
Xerox Corporation 1996 - 2003
Skills
Government, Information Technology, Negotiation, Purchasing, Professional Services, Solution Selling, Cloud Computing, Business Development, Program Management, New Business Development, SaaS, Proposal Writing, Enterprise Software, Channel, Account Management
Education
American University - Kogod School of Business 1999 — 2002
MBA, MOGIT
Lehigh University - College of Business and Economics 1989 — 1993
BS, Business and Economics
Sherri Robinson Sherri Robinson's Genesys Experience August 2007 - Present
Job Proposal Development Professional
Industry Telecommunications
Experience
Genesys August 2007 - Present
ProposalMatch May 2006 - Present
Magpie Designs 2004 - 2011
VT Services October 2006 - July 2007
VT Griffin Services, Inc. October 2006 - July 2007
VT Griffin September 2006 - July 2007
BellSouth December 2000 - May 2006
BellSouth August 1997 - December 2000
Sprint April 1994 - August 1997
Sprint July 1991 - April 1994
Skills
Proposal Management, Change Agent, Software Design, RFP, Project Management, Strategy, Management, Leadership, Telecommunications, Process Improvement, Team Building, Business Process..., Business Analysis, Analysis, Requirements Analysis, Marketing Strategy, Proposal Writing, Program Management, Integration, Software Documentation, Government, Business Development, Project Planning, CRM, Sales Operations, Access, Business Process, Professional Services, Team Leadership, Unified Communications, Technical Writing, Enterprise Software, Business Intelligence, Cloud Computing, Sales, Analytics, Consulting, Cross-functional Team..., Pre-sales, Competitive Analysis, Solution Selling, Call Centers, Software Development, Managed Services, Salesforce.com, Knowledge Management, Sales Enablement
Education
American InterContinental University 2005 — 2006
BA, Organizational Psychology
Clayton State University 1977 — 2001
general, English and Psychology
Genesys August 2007 - Present
ProposalMatch May 2006 - Present
Magpie Designs 2004 - 2011
VT Services October 2006 - July 2007
VT Griffin Services, Inc. October 2006 - July 2007
VT Griffin September 2006 - July 2007
BellSouth December 2000 - May 2006
BellSouth August 1997 - December 2000
Sprint April 1994 - August 1997
Sprint July 1991 - April 1994
Skills
Proposal Management, Change Agent, Software Design, RFP, Project Management, Strategy, Management, Leadership, Telecommunications, Process Improvement, Team Building, Business Process..., Business Analysis, Analysis, Requirements Analysis, Marketing Strategy, Proposal Writing, Program Management, Integration, Software Documentation, Government, Business Development, Project Planning, CRM, Sales Operations, Access, Business Process, Professional Services, Team Leadership, Unified Communications, Technical Writing, Enterprise Software, Business Intelligence, Cloud Computing, Sales, Analytics, Consulting, Cross-functional Team..., Pre-sales, Competitive Analysis, Solution Selling, Call Centers, Software Development, Managed Services, Salesforce.com, Knowledge Management, Sales Enablement
Education
American InterContinental University 2005 — 2006
BA, Organizational Psychology
Clayton State University 1977 — 2001
general, English and Psychology
Catherine Lagman's Genesys Experience January 2008 - July 2008
Job Visual Designer of Architecture and Product
Industry Design
Experience
Anaplan April 2014 - Present
Corsair Memory August 2013 - April 2014
ASUS March 2012 - August 2013
All State Promotions, Inc. November 2005 - August 2012
ABS-CBN June 2011 - March 2012
Create With Paint January 2009 - May 2011
Interac Ltd. Co. March 2010 - March 2011
Tobi.com November 2008 - January 2009
Genesys January 2008 - July 2008
Ultra Mag Inc September 2007 - January 2008
Skills
Dreamweaver, Illustrator, InDesign, Photoshop, Flash, Graphic Design, WordPress, Digital Photography, Logo Design, Email Marketing, Online Marketing, Google Analytics, Graphics, Illustration, Advertising, Layout, Corporate Branding, Adobe Creative Suite, Marketing Communications, JavaScript, HTML, Customer Service, Image Editing, Brand Awareness, Mac, Brochures, CSS, HTML + CSS, Drawing, HTML 5, HTML5, User Interface Design, Web Design, Art, Social Media, Responsive Web Design, Bootstrap
Education
General Assembly 2013 — 2014
Front End Web Development
San Francisco State University 2004 — 2007
Bachelor of Arts in Industrial Arts, Product Design and Development
Chabot College 2002 — 2004
Associate of Arts, Liberal Arts
Moreau Catholic High School 1998 — 2002
High School Diploma, High School Diploma
Anaplan April 2014 - Present
Corsair Memory August 2013 - April 2014
ASUS March 2012 - August 2013
All State Promotions, Inc. November 2005 - August 2012
ABS-CBN June 2011 - March 2012
Create With Paint January 2009 - May 2011
Interac Ltd. Co. March 2010 - March 2011
Tobi.com November 2008 - January 2009
Genesys January 2008 - July 2008
Ultra Mag Inc September 2007 - January 2008
Skills
Dreamweaver, Illustrator, InDesign, Photoshop, Flash, Graphic Design, WordPress, Digital Photography, Logo Design, Email Marketing, Online Marketing, Google Analytics, Graphics, Illustration, Advertising, Layout, Corporate Branding, Adobe Creative Suite, Marketing Communications, JavaScript, HTML, Customer Service, Image Editing, Brand Awareness, Mac, Brochures, CSS, HTML + CSS, Drawing, HTML 5, HTML5, User Interface Design, Web Design, Art, Social Media, Responsive Web Design, Bootstrap
Education
General Assembly 2013 — 2014
Front End Web Development
San Francisco State University 2004 — 2007
Bachelor of Arts in Industrial Arts, Product Design and Development
Chabot College 2002 — 2004
Associate of Arts, Liberal Arts
Moreau Catholic High School 1998 — 2002
High School Diploma, High School Diploma
Kole Kinkade's Genesys Experience March 2015 - Present
Job Regional Channel Manager at Genesys
Industry Computer Software
Experience
Genesys March 2015 - Present
Vivint Solar November 2013 - February 2015
KRK Consulting January 2009 - February 2015
Parallels 2008 - 2009
BMC Software 2006 - 2007
BluWater Consulting, Inc. 2004 - 2006
CompuCom 2003 - 2004
BMC Software 2000 - 2003
Attachmate (WRQ) 1999 - 2000
Skills
Direct Sales, Channel Partners, Management, Business Development, Strategy, CRM, Professional Services, Business Alliances, Sales, Channel Sales, Start-ups, Program Management, Enterprise Software, Cloud Computing, Lead Generation, Sales Operations, Sales Management, Strategic Partnerships, Marketing, IT Sales, IT Asset Management, SaaS, Executive Management, Market Planning, Fly Fishing, Fly Fishing Guide
Education
Brigham Young University
BA, Mktg, Comms
Genesys March 2015 - Present
Vivint Solar November 2013 - February 2015
KRK Consulting January 2009 - February 2015
Parallels 2008 - 2009
BMC Software 2006 - 2007
BluWater Consulting, Inc. 2004 - 2006
CompuCom 2003 - 2004
BMC Software 2000 - 2003
Attachmate (WRQ) 1999 - 2000
Skills
Direct Sales, Channel Partners, Management, Business Development, Strategy, CRM, Professional Services, Business Alliances, Sales, Channel Sales, Start-ups, Program Management, Enterprise Software, Cloud Computing, Lead Generation, Sales Operations, Sales Management, Strategic Partnerships, Marketing, IT Sales, IT Asset Management, SaaS, Executive Management, Market Planning, Fly Fishing, Fly Fishing Guide
Education
Brigham Young University
BA, Mktg, Comms
Jason Gardner Jason Gardner's Genesys Experience February 2013 - December 2014
Job Sales Product Consultant at LinkedInEnergizing sales teams with Social Selling
Industry Computer Software
Experience
LinkedIn March 2015 - Present
Genesys February 2013 - December 2014
Microsoft Corporation January 2010 - February 2013
Microsoft March 2008 - January 2010
Selectron Technologies November 2006 - March 2008
Microsoft June 2004 - October 2006
MICROSOFT June 2004 - January 2006
EDIFY October 1999 - July 2004
RAINMAKER June 1996 - October 1999
Skills
Forecasting, SaaS, Channel, Cloud Computing, Solution Selling, Enterprise Software, Professional Services, Product Marketing, Product Management, Go-to-market Strategy, Demand Generation, Salesforce.com, Managed Services, Channel Partners, VoIP, Unified Communications, Business Alliances, Pre-sales, Sales Process, Strategy, Business Development, Selling, Sales Operations, Management, Sales
Education
California State University-East Bay 1992 — 1994
Bachelor of Science (BS), Business Administration and Management, General
LinkedIn March 2015 - Present
Genesys February 2013 - December 2014
Microsoft Corporation January 2010 - February 2013
Microsoft March 2008 - January 2010
Selectron Technologies November 2006 - March 2008
Microsoft June 2004 - October 2006
MICROSOFT June 2004 - January 2006
EDIFY October 1999 - July 2004
RAINMAKER June 1996 - October 1999
Skills
Forecasting, SaaS, Channel, Cloud Computing, Solution Selling, Enterprise Software, Professional Services, Product Marketing, Product Management, Go-to-market Strategy, Demand Generation, Salesforce.com, Managed Services, Channel Partners, VoIP, Unified Communications, Business Alliances, Pre-sales, Sales Process, Strategy, Business Development, Selling, Sales Operations, Management, Sales
Education
California State University-East Bay 1992 — 1994
Bachelor of Science (BS), Business Administration and Management, General
Brian Larsen's Genesys Experience April 2015 - Present
Job Financial Analyst at Genesys
Industry Telecommunications
Experience
Genesys April 2015 - Present
USAA September 2014 - January 2015
Fidelity Investments May 2011 - August 2014
The Cambridge Financial Center June 2010 - May 2011
Merrill Financial Associates February 2008 - July 2009
The Corporation of The President September 2006 - May 2007
Skills
Finance, Investments, Portfolio Management, Analysis, Financial Analysis, Forecasting, Financial Modeling, Microsoft Excel, NetSuite, Salesforce.com, Open Air, Data Analysis, Leadership, Team Leadership, Operations Management, Lean Thinking, Process Improvement, Focused Execution, Financial Services, Competitive, Public Speaking, Microsoft Office
Education
Utah State University 2012 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
Brigham Young University 2007 — 2009
Bachelors, Finance
Genesys April 2015 - Present
USAA September 2014 - January 2015
Fidelity Investments May 2011 - August 2014
The Cambridge Financial Center June 2010 - May 2011
Merrill Financial Associates February 2008 - July 2009
The Corporation of The President September 2006 - May 2007
Skills
Finance, Investments, Portfolio Management, Analysis, Financial Analysis, Forecasting, Financial Modeling, Microsoft Excel, NetSuite, Salesforce.com, Open Air, Data Analysis, Leadership, Team Leadership, Operations Management, Lean Thinking, Process Improvement, Focused Execution, Financial Services, Competitive, Public Speaking, Microsoft Office
Education
Utah State University 2012 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
Brigham Young University 2007 — 2009
Bachelors, Finance
Jeeva Venkataraman's Genesys Experience Senior Software EngineerGenesysSeptember 2007 - Present
Job Staff Software Engineer at Genesys Telecom Labs
Industry Computer Software
Experience
Genesys Senior Software EngineerGenesysSeptember 2007 - Present
Donovan Data Systems September 2001 - September 2007
Tata Consultancy Services December 1997 - May 2001
Skills
Spring, Agile Methodologies, Java, SQL, Software Development, Solution Architecture, SOA, XML, REST, Tomcat, Linux, JSP, Requirements Analysis, Oracle, C, Spring Framework, Software Project..., Enterprise Architecture, Netty, Apache Kafka
Education
Anna University 1995 — 1997
Master of Enginnering, Electronic Instrumentation and Control
IETE 1990 — 1995
AMIETE, Electronics and Telecommunication Engineering
The Institute of Enigeers, India 1990 — 1995
AMIE, Electronics and Telecommunication Engineering
Genesys Senior Software EngineerGenesysSeptember 2007 - Present
Donovan Data Systems September 2001 - September 2007
Tata Consultancy Services December 1997 - May 2001
Skills
Spring, Agile Methodologies, Java, SQL, Software Development, Solution Architecture, SOA, XML, REST, Tomcat, Linux, JSP, Requirements Analysis, Oracle, C, Spring Framework, Software Project..., Enterprise Architecture, Netty, Apache Kafka
Education
Anna University 1995 — 1997
Master of Enginnering, Electronic Instrumentation and Control
IETE 1990 — 1995
AMIETE, Electronics and Telecommunication Engineering
The Institute of Enigeers, India 1990 — 1995
AMIE, Electronics and Telecommunication Engineering
Erich Diener's Genesys Experience December 2012 - Present
Job Director, Security & Compliance, Genesys Cloud
Industry Information Technology and Services
Experience
Genesys December 2012 - Present
Skills
CISSP, Security, Cisco Technologies, Information Security, Active Directory, Information Assurance, Network Security, VMware, TCP/IP, DNS, CCNA, Firewalls, Cisco IOS, Vulnerability Assessment, Integration, Network Administration, Servers, Troubleshooting, Security+, Computer Security, CEH, Vulnerability Scanning, Network Architecture, DoD, DIACAP, Unix, Data Center, Group Policy, Vulnerability Management, System Administration, PCI DSS, Switches, Leased Lines, DS3, Red Hat Linux, Disaster Recovery, Virtualization, IDS, Operating Systems, Windows Server, Encryption, Network Design, ITIL, Information Security..., Software Installation, Penetration Testing, CCNP, Networking, Linux, WAN...
Education
Carnegie Mellon University 2010 — 2014
Master of Science (M.S.), Information Security and Assurance
University of Utah 2003 — 2005
Bachelor of Arts (B.A.), Experiential Education/Outdoor Leadership
Genesys December 2012 - Present
Skills
CISSP, Security, Cisco Technologies, Information Security, Active Directory, Information Assurance, Network Security, VMware, TCP/IP, DNS, CCNA, Firewalls, Cisco IOS, Vulnerability Assessment, Integration, Network Administration, Servers, Troubleshooting, Security+, Computer Security, CEH, Vulnerability Scanning, Network Architecture, DoD, DIACAP, Unix, Data Center, Group Policy, Vulnerability Management, System Administration, PCI DSS, Switches, Leased Lines, DS3, Red Hat Linux, Disaster Recovery, Virtualization, IDS, Operating Systems, Windows Server, Encryption, Network Design, ITIL, Information Security..., Software Installation, Penetration Testing, CCNP, Networking, Linux, WAN...
Education
Carnegie Mellon University 2010 — 2014
Master of Science (M.S.), Information Security and Assurance
University of Utah 2003 — 2005
Bachelor of Arts (B.A.), Experiential Education/Outdoor Leadership
Steve Holton's Genesys Experience January 2012 - April 2014
Job SVP, WW Sales & Customer Success at Good Technology
Industry Computer Software
Experience
Good Technology May 2015 - Present
Genesys January 2012 - April 2014
Webroot June 2008 - July 2011
Entrust April 2007 - June 2008
RightNow Technologies December 1999 - November 2004
Sanofi Pasteur October 1992 - December 1999
Skills
SaaS, Mobile Devices, Cloud Computing, Go-to-market Strategy, Leadership, Sales Process, Salesforce.com, Competitive Analysis, Strategic Partnerships, Lead Generation, Sales Management, Professional Services, Product Marketing, Cross-functional Team..., Start-ups, CRM, Account Management, Direct Sales
Education
Duke University - The Fuqua School of Business
Master of Business Administration (MBA)
California State University-Chico
Bachelor of Science (BS)
Southern Methodist University - Cox School of Business
Exec Education Certificate, Essentials of Finance and Accounting
Good Technology May 2015 - Present
Genesys January 2012 - April 2014
Webroot June 2008 - July 2011
Entrust April 2007 - June 2008
RightNow Technologies December 1999 - November 2004
Sanofi Pasteur October 1992 - December 1999
Skills
SaaS, Mobile Devices, Cloud Computing, Go-to-market Strategy, Leadership, Sales Process, Salesforce.com, Competitive Analysis, Strategic Partnerships, Lead Generation, Sales Management, Professional Services, Product Marketing, Cross-functional Team..., Start-ups, CRM, Account Management, Direct Sales
Education
Duke University - The Fuqua School of Business
Master of Business Administration (MBA)
California State University-Chico
Bachelor of Science (BS)
Southern Methodist University - Cox School of Business
Exec Education Certificate, Essentials of Finance and Accounting
Gil Cattelain Gil Cattelain's Genesys Experience February 2013 - May 2014
Job Marketing Director Hi Tech Software
Industry Computer Software
Experience
Micro Focus May 2014 - Present
Genesys February 2013 - May 2014
Matrix42 June 2011 - January 2013
Novell Inc. March 2001 - May 2011
Netopia August 2000 - August 2001
PowerQuest Inc. 1999 - 2000
Folio Corporation Open Market Inc. 1995 - 1999
Skills
Systems Management, Project Portfolio..., IT Service Management, Product Marketing, Management Consulting, Mobile Device Management, Configuration Management, Management, IT Asset Management, Managed Services, Product Management, Patch Management, Desktop Virtualization, Client Management Tools, Software Asset..., Cloud Computing, Windows 7 Migration, Windows 8, Self-Service Solutions, Public Relations, Industry Analyst..., Social Media Marketing, Google Adwords, Google Analytics, Corporate Events, Field Marketing, Corporate Marketing, Lead Generation, Marketing, VDI, Demand Generation, Go-to-market Strategy, Marketing Strategy, Cross-functional Team..., Marketing Communications, Sales Enablement, Product Launch, Strategy, Strategic Partnerships, Market Research, Enterprise Software, SaaS, Channel Partners, Start-ups, Messaging, Digital Marketing, Direct Sales, Business Alliances, Product Lifecycle..., Leadership
Education
Brigham Young University
BA, Political Science
Concordia University
Micro Focus May 2014 - Present
Genesys February 2013 - May 2014
Matrix42 June 2011 - January 2013
Novell Inc. March 2001 - May 2011
Netopia August 2000 - August 2001
PowerQuest Inc. 1999 - 2000
Folio Corporation Open Market Inc. 1995 - 1999
Skills
Systems Management, Project Portfolio..., IT Service Management, Product Marketing, Management Consulting, Mobile Device Management, Configuration Management, Management, IT Asset Management, Managed Services, Product Management, Patch Management, Desktop Virtualization, Client Management Tools, Software Asset..., Cloud Computing, Windows 7 Migration, Windows 8, Self-Service Solutions, Public Relations, Industry Analyst..., Social Media Marketing, Google Adwords, Google Analytics, Corporate Events, Field Marketing, Corporate Marketing, Lead Generation, Marketing, VDI, Demand Generation, Go-to-market Strategy, Marketing Strategy, Cross-functional Team..., Marketing Communications, Sales Enablement, Product Launch, Strategy, Strategic Partnerships, Market Research, Enterprise Software, SaaS, Channel Partners, Start-ups, Messaging, Digital Marketing, Direct Sales, Business Alliances, Product Lifecycle..., Leadership
Education
Brigham Young University
BA, Political Science
Concordia University
Joel;Brandon Guldenschuh Joel;Brandon Guldenschuh's Genesys Experience December 2014 - Present
Job Technical Support Analyst at Genesys
Industry Consumer Electronics
Experience
Genesys December 2014 - Present
Apple October 2012 - August 2014
BYU-Idaho April 2012 - September 2012
Skills
Technical Support, Customer Service, SIP, CTI, Genesys Framework, Cisco Technologies, OS X, Mac OS, Troubleshooting, Team Leadership, iOS, iWork, Sales, Mac OS X Server, Linux, Unix, Training, Social Media, Testing, Customer Experience, Mobile Devices, Product Management, Agile Methodologies, Program Management
Education
Brigham Young University - Idaho 2010 — 2014
CIT
Brigham Young University - Idaho
Computer/Information Technology Administration and Management
Genesys December 2014 - Present
Apple October 2012 - August 2014
BYU-Idaho April 2012 - September 2012
Skills
Technical Support, Customer Service, SIP, CTI, Genesys Framework, Cisco Technologies, OS X, Mac OS, Troubleshooting, Team Leadership, iOS, iWork, Sales, Mac OS X Server, Linux, Unix, Training, Social Media, Testing, Customer Experience, Mobile Devices, Product Management, Agile Methodologies, Program Management
Education
Brigham Young University - Idaho 2010 — 2014
CIT
Brigham Young University - Idaho
Computer/Information Technology Administration and Management
Débora P. Gomes's Genesys Experience February 2013 - Present
Job Technical Instructor at Genesys
Industry Computer Software
Experience
Genesys February 2013 - Present
Alcatel Lucent Brasil November 2008 - January 2013
EDS, an HP company May 2001 - November 2008
Skills
IT Service Management, Spanish, CCNA, Routers, Cisco Technologies, Training, Leadership, Networking, Routing, Ethernet, English, ITIL, Management, Data Center, Telecommunications, NGN, Cisco Certified, Troubleshooting, IP, SIP, Call Centers, WAN, Wireless, IMS DB/DC, Service Delivery, Unix, Network Design, Switches, VoIP
Education
Universidade Bandeirante de São Paulo 2000 — 2005
Telecom Engineering
Genesys February 2013 - Present
Alcatel Lucent Brasil November 2008 - January 2013
EDS, an HP company May 2001 - November 2008
Skills
IT Service Management, Spanish, CCNA, Routers, Cisco Technologies, Training, Leadership, Networking, Routing, Ethernet, English, ITIL, Management, Data Center, Telecommunications, NGN, Cisco Certified, Troubleshooting, IP, SIP, Call Centers, WAN, Wireless, IMS DB/DC, Service Delivery, Unix, Network Design, Switches, VoIP
Education
Universidade Bandeirante de São Paulo 2000 — 2005
Telecom Engineering
Amit Kinger Amit Kinger's Genesys Experience January 2015 - Present
Job Sr. Finance Operations Manager at Genesys
Industry Information Technology and Services
Experience
Genesys January 2015 - Present
Microsoft February 2014 - December 2014
Microsoft March 2013 - February 2014
Autodesk April 2012 - March 2013
Microsoft January 2011 - April 2012
Microsoft Corporation July 2010 - December 2010
ARAMARK January 2008 - December 2009
CRSH and Associates May 2004 - July 2007
Skills
Cash Flow Management, Competitive Analysis, Financial Statements, Data Analysis &..., Financial Modeling, Accounts Reconciliations, GAAP, General Ledger, Consolidation &..., Forecasting, Budgeting, Planning, Budgets, Accounting, Account Reconciliation, Access, Analysis, Finance, Financial Analysis, Business Planning, Management, Sarbanes-Oxley Act, Financial Accounting, Cross-functional Team..., Leadership
Education
California State University-East Bay
MBA, Finance and IT Management
Holy Cross Pension Bada School
Holy Cross School
Pandit Ravishankar Shukla University
M.Commerce, Accounting and Finance
Pandit Ravishankar Shukla University
B.Commerce, Accounting and Finance
Genesys January 2015 - Present
Microsoft February 2014 - December 2014
Microsoft March 2013 - February 2014
Autodesk April 2012 - March 2013
Microsoft January 2011 - April 2012
Microsoft Corporation July 2010 - December 2010
ARAMARK January 2008 - December 2009
CRSH and Associates May 2004 - July 2007
Skills
Cash Flow Management, Competitive Analysis, Financial Statements, Data Analysis &..., Financial Modeling, Accounts Reconciliations, GAAP, General Ledger, Consolidation &..., Forecasting, Budgeting, Planning, Budgets, Accounting, Account Reconciliation, Access, Analysis, Finance, Financial Analysis, Business Planning, Management, Sarbanes-Oxley Act, Financial Accounting, Cross-functional Team..., Leadership
Education
California State University-East Bay
MBA, Finance and IT Management
Holy Cross Pension Bada School
Holy Cross School
Pandit Ravishankar Shukla University
M.Commerce, Accounting and Finance
Pandit Ravishankar Shukla University
B.Commerce, Accounting and Finance
Chris Keenan Chris Keenan's Genesys Experience 2010 - 2013
Job VP International Customer Success Management at MicroStrategy
Industry Computer Software
Experience
MicroStrategy 2015 - Present
Spirent Communications January 2013 - 2015
Genesys 2010 - 2013
KCI 2003 - 2010
Axel Johnson Inc. 2000 - 2003
Verizon 1994 - 2000
Skills
SaaS, Strategy, Leadership, Executive Management, Cross-functional Team..., Telecommunications, Cloud Computing, Start-ups, Leadership Development, Management, CRM, Account Management, Business Development, Customer Experience, Program Management, Customer Service, Entrepreneurship, Strategic Planning, Sales Management, Solution Selling, Enterprise Software, Customer Satisfaction, B2B, Professional Services, Call Center, Process Improvement, Call Centers, Wireless, Team Leadership, Customer Retention, IVR, Managed Services, Project Management, Sales, Operations Management, Product Management, Thought Leadership, Strategic Leadership, Customer Support, Vendor Management, Technical Leadership, Client Service Oriented, Global Delivery, Unified Communications, VoIP, Telephony, Data Center, Strategic Partnerships
Education
The George Washington University
Master of Business Administration (MBA), Management Systems Theory & Cybernetics
American University
BAS, Business Admin & Computer Systems Applications
MicroStrategy 2015 - Present
Spirent Communications January 2013 - 2015
Genesys 2010 - 2013
KCI 2003 - 2010
Axel Johnson Inc. 2000 - 2003
Verizon 1994 - 2000
Skills
SaaS, Strategy, Leadership, Executive Management, Cross-functional Team..., Telecommunications, Cloud Computing, Start-ups, Leadership Development, Management, CRM, Account Management, Business Development, Customer Experience, Program Management, Customer Service, Entrepreneurship, Strategic Planning, Sales Management, Solution Selling, Enterprise Software, Customer Satisfaction, B2B, Professional Services, Call Center, Process Improvement, Call Centers, Wireless, Team Leadership, Customer Retention, IVR, Managed Services, Project Management, Sales, Operations Management, Product Management, Thought Leadership, Strategic Leadership, Customer Support, Vendor Management, Technical Leadership, Client Service Oriented, Global Delivery, Unified Communications, VoIP, Telephony, Data Center, Strategic Partnerships
Education
The George Washington University
Master of Business Administration (MBA), Management Systems Theory & Cybernetics
American University
BAS, Business Admin & Computer Systems Applications
Anna Goncharov Anna Goncharov's Genesys Experience November 2011 - April 2015
Job Financial Analyst
Industry Financial Services
Experience
Genesys November 2011 - April 2015
Hawkins Delafield & Wood LLP June 2010 - June 2011
Avis Budget Group March 2010 - June 2010
Redux Pictures January 2007 - January 2009
Skills
Financial Analysis, Financial Forecasting, Microsoft Excel, Budgets, Variance Analysis, Revenue Recognition, Data Analysis, Analytical Skills, Professional Services, NetSuite, OpenAir, Utilization Reporting, Municipal Bonds, Bonds, Public Finance, Arbitrage, Interest Rate Swaps, Monthly Close, Spreadsheets, Financial Statements, Accounting, Cash Flow, Analysis, QuickBooks, Valuation, Management
Education
City University of New York-Baruch College - Zicklin School of Business 2007 — 2010
Bachelor, Finance and Investment, Math
Minsk State Higher Radiotechnical College 2000 — 2003
Computer Sciences, Math
Genesys November 2011 - April 2015
Hawkins Delafield & Wood LLP June 2010 - June 2011
Avis Budget Group March 2010 - June 2010
Redux Pictures January 2007 - January 2009
Skills
Financial Analysis, Financial Forecasting, Microsoft Excel, Budgets, Variance Analysis, Revenue Recognition, Data Analysis, Analytical Skills, Professional Services, NetSuite, OpenAir, Utilization Reporting, Municipal Bonds, Bonds, Public Finance, Arbitrage, Interest Rate Swaps, Monthly Close, Spreadsheets, Financial Statements, Accounting, Cash Flow, Analysis, QuickBooks, Valuation, Management
Education
City University of New York-Baruch College - Zicklin School of Business 2007 — 2010
Bachelor, Finance and Investment, Math
Minsk State Higher Radiotechnical College 2000 — 2003
Computer Sciences, Math
Brice Gibson, PMP's Genesys Experience May 2013 - Present
Job Director, Manager, VoC Analytics
Industry Information Technology and Services
Experience
Genesys May 2013 - Present
Echopass May 2013 - November 2013
Zions Bancorporation February 2012 - May 2013
JetBlue Airways December 2010 - March 2012
JetBlue Airways February 2006 - December 2010
L3 Communications February 2005 - February 2006
vKam Inc. 2002 - 2005
Fantasy Entertainment (now Innovative Foto) 1996 - 2001
Skills
Process Improvement, Microsoft SQL Server, Analysis, Call Centers, Project Management, SQL, Leadership, Net Promoter Score, Visual Basic, Six Sigma, Amazon Web Services..., IT Strategy, Strategy, Training, PMP, Voice of the Customer, Customer Experience, Business Intelligence, Business Analysis, SSIS, PHP, CSS, MySQL, Workforce Management, Minitab, Web Services, Business Process, .NET, IIS, Apache, JavaScript, AJAX, Survey Design, Text Mining, Text Analytics, Business Objects, Scrum, HTML, Manufacturing Operations, Warehouse Management, Lean Six Sigma, NPS, Custom Remodeling, Database Triggers, Visio, Management
Education
Western Governors University 2011 — 2013
Bachelor of Science (BS), Business - IT Management
Bakersfield College 1994 — 1995
Business Management
Genesys May 2013 - Present
Echopass May 2013 - November 2013
Zions Bancorporation February 2012 - May 2013
JetBlue Airways December 2010 - March 2012
JetBlue Airways February 2006 - December 2010
L3 Communications February 2005 - February 2006
vKam Inc. 2002 - 2005
Fantasy Entertainment (now Innovative Foto) 1996 - 2001
Skills
Process Improvement, Microsoft SQL Server, Analysis, Call Centers, Project Management, SQL, Leadership, Net Promoter Score, Visual Basic, Six Sigma, Amazon Web Services..., IT Strategy, Strategy, Training, PMP, Voice of the Customer, Customer Experience, Business Intelligence, Business Analysis, SSIS, PHP, CSS, MySQL, Workforce Management, Minitab, Web Services, Business Process, .NET, IIS, Apache, JavaScript, AJAX, Survey Design, Text Mining, Text Analytics, Business Objects, Scrum, HTML, Manufacturing Operations, Warehouse Management, Lean Six Sigma, NPS, Custom Remodeling, Database Triggers, Visio, Management
Education
Western Governors University 2011 — 2013
Bachelor of Science (BS), Business - IT Management
Bakersfield College 1994 — 1995
Business Management
Dante Galan's Genesys Experience 2015 - Present
Job Technology Professional
Industry Information Technology and Services
Experience
Genesys 2015 - Present
Oracle June 2013 - July 2014
LinkedIn January 2013 - June 2013
LinkedIn August 2012 - January 2013
LinkedIn November 2011 - July 2012
LinkedIn June 2011 - November 2011
Godfrey Q and Partners March 2011 - June 2011
The Daily Californian February 2010 - February 2011
Eventive Marketing August 2009 - October 2009
Deutsch February 2009 - May 2009
Skills
Salesforce.com, Non-profits, Microsoft Office, Customer Relations, Prospecting, Solution Selling, Sales Management, Consultative Selling, Inside Sales, Direct Sales, Cold Calling, Forecasting, Hiring/firing, Social Media, Account Management, Technical Recruiting, SaaS, Event Planning, Online Branding, Company Branding, Branding Development, Online Lead Generation, Marketing Solutions, B2B, B2C, CPM, CPC, CPL, Advertising, Online Advertising, Outdoor Advertising, Mobile Advertising, New Business Development, Market Research, Client Engagement, Media Planning, Promotions, Training & Development, Lead Generation, Marketing, PPC, Nonprofits, Marketing Strategy, Mobile Marketing, Online Marketing, Leadership, SEM, Strategy, Digital Strategy, Email Marketing
Education
California State University-Fullerton
Communications, Advertising
Genesys 2015 - Present
Oracle June 2013 - July 2014
LinkedIn January 2013 - June 2013
LinkedIn August 2012 - January 2013
LinkedIn November 2011 - July 2012
LinkedIn June 2011 - November 2011
Godfrey Q and Partners March 2011 - June 2011
The Daily Californian February 2010 - February 2011
Eventive Marketing August 2009 - October 2009
Deutsch February 2009 - May 2009
Skills
Salesforce.com, Non-profits, Microsoft Office, Customer Relations, Prospecting, Solution Selling, Sales Management, Consultative Selling, Inside Sales, Direct Sales, Cold Calling, Forecasting, Hiring/firing, Social Media, Account Management, Technical Recruiting, SaaS, Event Planning, Online Branding, Company Branding, Branding Development, Online Lead Generation, Marketing Solutions, B2B, B2C, CPM, CPC, CPL, Advertising, Online Advertising, Outdoor Advertising, Mobile Advertising, New Business Development, Market Research, Client Engagement, Media Planning, Promotions, Training & Development, Lead Generation, Marketing, PPC, Nonprofits, Marketing Strategy, Mobile Marketing, Online Marketing, Leadership, SEM, Strategy, Digital Strategy, Email Marketing
Education
California State University-Fullerton
Communications, Advertising
Lauren Dygowski Lauren Dygowski's Genesys Experience December 2013 - Present
Job Senior Principal Solutions Engineer at Genesys
Industry Telecommunications
Experience
Genesys December 2013 - Present
Avaya December 2007 - December 2013
Vanguard April 1998 - November 2007
MCI April 1997 - March 1998
United States Marine Corps September 1987 - March 1997
Skills
Telecommunications, VoIP, Unified Communications, Integration, Enterprise Architecture, IP, Data Center, Cloud Computing, Call Centers, IVR, Cisco Technologies, Disaster Recovery, SIP, Pre-sales, Wireless, Solution Architecture, Networking, Telephony, Network Architecture, Network Design, Enterprise Software, System Deployment, Managed Services, TCP/IP
Education
Boston University 1995 — 1996
MSBA, Business Administration
Texas Tech University 1990 — 1993
BS, Computer Science
University of North Texas 1984 — 1987
Genesys December 2013 - Present
Avaya December 2007 - December 2013
Vanguard April 1998 - November 2007
MCI April 1997 - March 1998
United States Marine Corps September 1987 - March 1997
Skills
Telecommunications, VoIP, Unified Communications, Integration, Enterprise Architecture, IP, Data Center, Cloud Computing, Call Centers, IVR, Cisco Technologies, Disaster Recovery, SIP, Pre-sales, Wireless, Solution Architecture, Networking, Telephony, Network Architecture, Network Design, Enterprise Software, System Deployment, Managed Services, TCP/IP
Education
Boston University 1995 — 1996
MSBA, Business Administration
Texas Tech University 1990 — 1993
BS, Computer Science
University of North Texas 1984 — 1987
Vadim Bruk Vadim Bruk's Genesys Experience June 1995 - August 2000
Job Consultant Software Engineer at RSA, The Security Division of EMC
Industry Computer Software
Experience
RSA, The Security Division of EMC July 2013 - Present
PassBan July 2012 - July 2013
Hara March 2011 - June 2012
Pie Digital October 2010 - March 2011
Comcast Media Center July 2009 - October 2010
LiteScape Technologies April 2004 - June 2009
Exadel November 2003 - April 2004
Exigen Group August 2000 - February 2003
Genesys June 1995 - August 2000
Skills
C++, TCP/IP, Web Applications, Java, Agile, JBoss Application Server, Java Enterprise Edition, Eclipse, XML, UML, SaaS, SOA, JAX-RS, JAX-WS, RESTful architecture, RESTEasy, Restlet, Axis, Java Concurrency, JAXB, Cisco UCM, Avaya Communication..., IP Telephony, SIP, SIMPLE, JSON, SQL, JUnit, TestNG, REST, Telephony, Agile Methodologies, Cisco Call Manager, Software Development, Integration, Multithreading, Software Engineering, OOP, Databases, Enterprise Software, Architectures, Tomcat, Web Services, Mobile Devices, Solaris
Education
Санкт-Петербургский Государственный Морской Технический Университет / Saint Petersburg State Marine Technical University 1982 — 1988
MS, Applied Mathematics
RSA, The Security Division of EMC July 2013 - Present
PassBan July 2012 - July 2013
Hara March 2011 - June 2012
Pie Digital October 2010 - March 2011
Comcast Media Center July 2009 - October 2010
LiteScape Technologies April 2004 - June 2009
Exadel November 2003 - April 2004
Exigen Group August 2000 - February 2003
Genesys June 1995 - August 2000
Skills
C++, TCP/IP, Web Applications, Java, Agile, JBoss Application Server, Java Enterprise Edition, Eclipse, XML, UML, SaaS, SOA, JAX-RS, JAX-WS, RESTful architecture, RESTEasy, Restlet, Axis, Java Concurrency, JAXB, Cisco UCM, Avaya Communication..., IP Telephony, SIP, SIMPLE, JSON, SQL, JUnit, TestNG, REST, Telephony, Agile Methodologies, Cisco Call Manager, Software Development, Integration, Multithreading, Software Engineering, OOP, Databases, Enterprise Software, Architectures, Tomcat, Web Services, Mobile Devices, Solaris
Education
Санкт-Петербургский Государственный Морской Технический Университет / Saint Petersburg State Marine Technical University 1982 — 1988
MS, Applied Mathematics
Jasmine Rose Jasmine Rose's Genesys Experience July 2013 - August 2014
Job Athletic Trainer at Waterford Mott High School
Industry Health, Wellness and Fitness
Experience
Waterford Mott High School January 2014 - Present
Genesys July 2013 - August 2014
Gallaudet University January 2013 - April 2013
Alma High School August 2012 - December 2012
Central Michigan University Sports Camp June 2012 - August 2012
Central Michigan University Athletics August 2010 - April 2012
Health Professions Residental College August 2010 - May 2011
Skills
Athletic Training, Athletics, Injury, Baseball, Football, First Aid, Basketball, Sports, Injury Prevention, Cpr Certified, Sports Medicine, Fitness, Rehabilitation, Strength Training, Sports Nutrition, CPR Certified
Education
Central Michigan University 2009 — 2013
Bachelor of Science (B.S.), Athletic Training/Sports Medicine
Mott Community College 2010 — 2010
Waterford Mott High School January 2014 - Present
Genesys July 2013 - August 2014
Gallaudet University January 2013 - April 2013
Alma High School August 2012 - December 2012
Central Michigan University Sports Camp June 2012 - August 2012
Central Michigan University Athletics August 2010 - April 2012
Health Professions Residental College August 2010 - May 2011
Skills
Athletic Training, Athletics, Injury, Baseball, Football, First Aid, Basketball, Sports, Injury Prevention, Cpr Certified, Sports Medicine, Fitness, Rehabilitation, Strength Training, Sports Nutrition, CPR Certified
Education
Central Michigan University 2009 — 2013
Bachelor of Science (B.S.), Athletic Training/Sports Medicine
Mott Community College 2010 — 2010
Dan Barry Dan Barry's Genesys Experience April 2012 - January 2013
Job Managing Director at Crowe Barry Consulting Group, LLC
Industry Information Technology and Services
Experience
Crowe Barry Consulting Group, LLC February 2013 - Present
Genesys April 2012 - January 2013
Genesys July 2010 - April 2012
Alcatel-Lucent July 2010 - February 2012
Genesys Telecommunications July 2008 - June 2010
Genesys Telecommunications Laboratories, Inc. June 2003 - June 2008
Zamba Solutions January 2001 - June 2003
Razorfish April 2000 - January 2001
PriceWaterhouseCoopers January 1999 - April 2000
Deloitte September 1996 - January 1999
Skills
CTI, IVR, Contact Centers, Enterprise Software, SaaS, Cloud Computing, Global Sales Executive, Global Professional..., Mentoring, Certified Public..., Business Intelligence..., Data Analytics, Management Consulting, Unified Communications, Call Center, Professional Services, Telecommunications, Workforce Management, Solution Selling, Go-to-market Strategy, VoIP, Telephony, SIP, Partner Management, Customer Experience, Managed Services, Product Management, Channel, Integration, Channel Partners, Business Alliances, Mobile Devices, Cross-functional Team..., Program Management, Strategic Alliances, Vendor Management, Direct Sales, Start-ups, CRM, Pre-sales, Strategic Partnerships, Call Centers, Outsourcing, Management, Solution Architecture, Contract Negotiation, Sales Enablement, Strategy, Wireless, Software Industry
Education
INSEAD (SG) 2011 — 2011
Executive Management Program, Executive Management Certification of Completion - Top 100 Global Managers
Bentley University 1992 — 1996
BS, Accountancy
Crowe Barry Consulting Group, LLC February 2013 - Present
Genesys April 2012 - January 2013
Genesys July 2010 - April 2012
Alcatel-Lucent July 2010 - February 2012
Genesys Telecommunications July 2008 - June 2010
Genesys Telecommunications Laboratories, Inc. June 2003 - June 2008
Zamba Solutions January 2001 - June 2003
Razorfish April 2000 - January 2001
PriceWaterhouseCoopers January 1999 - April 2000
Deloitte September 1996 - January 1999
Skills
CTI, IVR, Contact Centers, Enterprise Software, SaaS, Cloud Computing, Global Sales Executive, Global Professional..., Mentoring, Certified Public..., Business Intelligence..., Data Analytics, Management Consulting, Unified Communications, Call Center, Professional Services, Telecommunications, Workforce Management, Solution Selling, Go-to-market Strategy, VoIP, Telephony, SIP, Partner Management, Customer Experience, Managed Services, Product Management, Channel, Integration, Channel Partners, Business Alliances, Mobile Devices, Cross-functional Team..., Program Management, Strategic Alliances, Vendor Management, Direct Sales, Start-ups, CRM, Pre-sales, Strategic Partnerships, Call Centers, Outsourcing, Management, Solution Architecture, Contract Negotiation, Sales Enablement, Strategy, Wireless, Software Industry
Education
INSEAD (SG) 2011 — 2011
Executive Management Program, Executive Management Certification of Completion - Top 100 Global Managers
Bentley University 1992 — 1996
BS, Accountancy
Anthony Chamberas Anthony Chamberas's Genesys Experience July 2012 - September 2015
Job Principal Consultant at Tableau
Industry Telecommunications
Experience
Tableau Software September 2015 - Present
Genesys July 2012 - September 2015
Apofacy Solutions May 2010 - July 2012
VFA August 2006 - June 2012
CRICO July 1995 - August 2006
Skills
Analytics, Strategic Planning, Business Intelligence, Strategy, Data Analysis, Business Analysis, SaaS, Program Management, Enterprise Software, Business Process, Management Consulting, Cloud Computing, Start-ups
Education
Massachusetts Institute of Technology - Sloan School of Management 2005 — 2006
Fellowship
Stanford University 1994 — 1995
MS, Operations Research
Boston University 1991 — 1994
BA, Mathematics and Economics
Tableau Software September 2015 - Present
Genesys July 2012 - September 2015
Apofacy Solutions May 2010 - July 2012
VFA August 2006 - June 2012
CRICO July 1995 - August 2006
Skills
Analytics, Strategic Planning, Business Intelligence, Strategy, Data Analysis, Business Analysis, SaaS, Program Management, Enterprise Software, Business Process, Management Consulting, Cloud Computing, Start-ups
Education
Massachusetts Institute of Technology - Sloan School of Management 2005 — 2006
Fellowship
Stanford University 1994 — 1995
MS, Operations Research
Boston University 1991 — 1994
BA, Mathematics and Economics
Barbra Heinig Barbra Heinig's Genesys Experience May 2015 - Present
Job Corporate Tax Manager at Genesys
Industry Accounting
Experience
Genesys May 2015 - Present
The Heinig Group May 2008 - Present
Skills
Accounting, Tax, Financial Analysis, SEC Filings, US GAAP
Education
California State University-Hayward - School of Business and Economics 1995 — 1998
BS
Golden Gate University
Masters
Genesys May 2015 - Present
The Heinig Group May 2008 - Present
Skills
Accounting, Tax, Financial Analysis, SEC Filings, US GAAP
Education
California State University-Hayward - School of Business and Economics 1995 — 1998
BS
Golden Gate University
Masters
Lorie Younger's Genesys Experience May 2009 - January 2013
Job Social Work Student, Research Assistant & Intern
Industry Telecommunications
Experience
Los Angeles Unified School District January 2015 - Present
California State University, Long Beach September 2014 - Present
Astute Solutions April 2013 - October 2014
Genesys May 2009 - January 2013
Cybera, Inc. June 2005 - January 2009
Aspect Communications (now Aspect Software) January 2002 - June 2005
Aspect Communications (now Aspect Software) 1998 - 2002
Skills
Consultative Selling, Call Center, Contract Negotiation, Solution Selling, RFP, Software Sales, SaaS, Direct Sales, Customer Experience, Lead Generation, Salesforce.com, Account Management, Strategic Partnerships, Enterprise Software, New Business Development, Customer Retention, Key Account Development, Key Account Management, Social Media, Call Centers, Business Development, Contact Centers, Sales, Strategy, Competitive Analysis, Business Strategy, Go-to-market Strategy, Pre-sales, CRM, B2B, Start-ups, Data Center, International Sales, Sales Presentations, Product Management, Software Industry, Networking, Demand Generation, Cross-functional Team..., Business Intelligence, Leadership, Sales Engineering, Wireless, Channel Partners, Business Alliances, Mobile Devices, Customer Service, Management, Selling, Multi-channel Marketing
Education
California State University-Long Beach 2014 — 2016
Social Work
Los Angeles Unified School District January 2015 - Present
California State University, Long Beach September 2014 - Present
Astute Solutions April 2013 - October 2014
Genesys May 2009 - January 2013
Cybera, Inc. June 2005 - January 2009
Aspect Communications (now Aspect Software) January 2002 - June 2005
Aspect Communications (now Aspect Software) 1998 - 2002
Skills
Consultative Selling, Call Center, Contract Negotiation, Solution Selling, RFP, Software Sales, SaaS, Direct Sales, Customer Experience, Lead Generation, Salesforce.com, Account Management, Strategic Partnerships, Enterprise Software, New Business Development, Customer Retention, Key Account Development, Key Account Management, Social Media, Call Centers, Business Development, Contact Centers, Sales, Strategy, Competitive Analysis, Business Strategy, Go-to-market Strategy, Pre-sales, CRM, B2B, Start-ups, Data Center, International Sales, Sales Presentations, Product Management, Software Industry, Networking, Demand Generation, Cross-functional Team..., Business Intelligence, Leadership, Sales Engineering, Wireless, Channel Partners, Business Alliances, Mobile Devices, Customer Service, Management, Selling, Multi-channel Marketing
Education
California State University-Long Beach 2014 — 2016
Social Work
Rose Marota, PMP Rose Marota, PMP's Genesys Experience 2014 - 2014
Job Instructor, Project Management at Northeastern University & Cambridge College
Industry Computer Software
Jessica Sylvester Jessica Sylvester's Genesys Experience January 2015 - Present
Job Sr. Marketing Manager at Genesys
Industry Computer Software
Experience
Genesys January 2015 - Present
Genesys December 2013 - January 2015
Palomar Technologies January 2011 - December 2013
Enterprise Security Solutions at Hewlett-Packard (HP) October 2010 - January 2011
ArcSight (acquired by HP) July 2009 - January 2011
AmeriCorps August 2008 - June 2009
Cal Poly State University September 2005 - June 2008
Skills
Lead Generation, Social Media Marketing, Marketing Communications, Salesforce.com, CRM, Cross-functional Team..., SEO, Inbound Marketing, Marketing Strategy, Digital Marketing, Public Relations, HubSpot, Marketo, Project Management, Strategy, Technical Writing, Trade Shows, Product Management, Team Building, Marketing Operations, Product Marketing, Copywriting, Sales Enablement, Leadership, Product Development, Marketing, Event Management, Content Development, Management, Web Content Management, Email Marketing, B2B Marketing, Multi-channel Marketing, Trade Show Management, Corporate Blogging, Customer Loyalty, Customer Retention, Social Media, Program Management, Demand Generation, SEM
Education
California Polytechnic State University-San Luis Obispo
Bachelor's Degree, Applied Nutrition
Genesys January 2015 - Present
Genesys December 2013 - January 2015
Palomar Technologies January 2011 - December 2013
Enterprise Security Solutions at Hewlett-Packard (HP) October 2010 - January 2011
ArcSight (acquired by HP) July 2009 - January 2011
AmeriCorps August 2008 - June 2009
Cal Poly State University September 2005 - June 2008
Skills
Lead Generation, Social Media Marketing, Marketing Communications, Salesforce.com, CRM, Cross-functional Team..., SEO, Inbound Marketing, Marketing Strategy, Digital Marketing, Public Relations, HubSpot, Marketo, Project Management, Strategy, Technical Writing, Trade Shows, Product Management, Team Building, Marketing Operations, Product Marketing, Copywriting, Sales Enablement, Leadership, Product Development, Marketing, Event Management, Content Development, Management, Web Content Management, Email Marketing, B2B Marketing, Multi-channel Marketing, Trade Show Management, Corporate Blogging, Customer Loyalty, Customer Retention, Social Media, Program Management, Demand Generation, SEM
Education
California Polytechnic State University-San Luis Obispo
Bachelor's Degree, Applied Nutrition
David Liddicoat David Liddicoat's Genesys Experience June 2014 - Present
Job Director, APAC Finance at Genesys
Industry Computer Software
Experience
Genesys June 2014 - Present
Intuit March 2013 - June 2014
Symantec July 2011 - March 2013
Symantec May 2010 - July 2011
Symantec Corporation May 2009 - May 2009
Chesterfields Financial Services February 2002 - June 2008
MLC Private Client Services January 2000 - August 2001
Skills
Financial Modeling, Forecasting, Analysis, Mergers, Finance, Budgets, Financial Analysis, Essbase, Corporate Finance, Valuation, Hyperion Enterprise, Financial Reporting, Competitive Analysis, Marketing, Leadership, Management, Business Strategy, Cross-functional Team..., Revenue Recognition, Start-ups, Entrepreneurship, Strategic Financial..., Strategic Planning, Sales, Sarbanes-Oxley Act, Mergers & Acquisitions, Market Research, Coaching, Analytics, Strategy, Data Analysis, Business Analysis, Process Improvement, Pricing
Education
Brigham Young University 2008 — 2010
MBA, Finance
The University of Western Australia 1992 — 1997
Bachelor of Commerce, Accounting and Finance
Guildford Grammar School 1987 — 1991
Genesys June 2014 - Present
Intuit March 2013 - June 2014
Symantec July 2011 - March 2013
Symantec May 2010 - July 2011
Symantec Corporation May 2009 - May 2009
Chesterfields Financial Services February 2002 - June 2008
MLC Private Client Services January 2000 - August 2001
Skills
Financial Modeling, Forecasting, Analysis, Mergers, Finance, Budgets, Financial Analysis, Essbase, Corporate Finance, Valuation, Hyperion Enterprise, Financial Reporting, Competitive Analysis, Marketing, Leadership, Management, Business Strategy, Cross-functional Team..., Revenue Recognition, Start-ups, Entrepreneurship, Strategic Financial..., Strategic Planning, Sales, Sarbanes-Oxley Act, Mergers & Acquisitions, Market Research, Coaching, Analytics, Strategy, Data Analysis, Business Analysis, Process Improvement, Pricing
Education
Brigham Young University 2008 — 2010
MBA, Finance
The University of Western Australia 1992 — 1997
Bachelor of Commerce, Accounting and Finance
Guildford Grammar School 1987 — 1991
Phil Shinn Phil Shinn's Genesys Experience April 2004 - October 2009
Job Technical Consultant at Cyara
Industry Computer Software
Experience
Cyara March 2015 - Present
Morgan Stanley May 2010 - March 2015
IVR Design Group September 2009 - May 2010
Genesys April 2004 - October 2009
Bank of America January 2003 - April 2004
HeyAnita March 2001 - January 2003
HRL Laboratories, LLC September 2000 - March 2001
Text Analysis International August 1998 - March 2001
Indicast 2000 - 2000
Unisys 1999 - 2000
Skills
Telecommunications, Strategy, Speech Technology, Pre-sales, User Interface Design, Requirements Analysis, Testing, Python, Speech Recognition, Software Project..., Product Management, Java, Natural Language..., Scrum, SaaS, Business Development, Mobile Applications, Agile Project Management, Usability Testing, User Experience, Enterprise Software, MongoDB, Cloud Computing, Business Analysis, Integration, Business Intelligence, Interaction Design, Visio, Agile Methodologies, Software Engineering, Mobile Devices, Strategic Planning, SDLC, Microsoft SQL Server, User Interface, Call Centers, Java software..., Web Services, SQL, Leadership, Start-ups, Program Management, Project Management, Call Center, JavaScript, C#, HTML, Requirements Gathering, Web Applications, Analytics
Education
Brown University 1979 — 1984
Doctor of Philosophy (Ph.D.), Linguistics
Brown University 1973 — 1977
BA, International Relations, History
Cyara March 2015 - Present
Morgan Stanley May 2010 - March 2015
IVR Design Group September 2009 - May 2010
Genesys April 2004 - October 2009
Bank of America January 2003 - April 2004
HeyAnita March 2001 - January 2003
HRL Laboratories, LLC September 2000 - March 2001
Text Analysis International August 1998 - March 2001
Indicast 2000 - 2000
Unisys 1999 - 2000
Skills
Telecommunications, Strategy, Speech Technology, Pre-sales, User Interface Design, Requirements Analysis, Testing, Python, Speech Recognition, Software Project..., Product Management, Java, Natural Language..., Scrum, SaaS, Business Development, Mobile Applications, Agile Project Management, Usability Testing, User Experience, Enterprise Software, MongoDB, Cloud Computing, Business Analysis, Integration, Business Intelligence, Interaction Design, Visio, Agile Methodologies, Software Engineering, Mobile Devices, Strategic Planning, SDLC, Microsoft SQL Server, User Interface, Call Centers, Java software..., Web Services, SQL, Leadership, Start-ups, Program Management, Project Management, Call Center, JavaScript, C#, HTML, Requirements Gathering, Web Applications, Analytics
Education
Brown University 1979 — 1984
Doctor of Philosophy (Ph.D.), Linguistics
Brown University 1973 — 1977
BA, International Relations, History
Mikhail Nekorystnov's Genesys Experience April 2015 - Present
Job VP Cloud Operations and Engineering at Genesys
Industry Telecommunications
Experience
Genesys April 2015 - Present
Everwise September 2013 - Present
RingCentral April 2014 - April 2015
RingCentral October 2012 - May 2014
ACDFG November 2008 - September 2013
Five9 2009 - October 2012
Business Design Group August 2007 - December 2009
Advanced Telecom Applications Group July 2007 - August 2009
BEA August 2005 - August 2007
Ubiquity Software January 2002 - July 2005
Skills
Telecommunications, VoIP, SaaS, SIP, Telephony, Data Center, Networking, Pre-sales, Strategy, Management, Troubleshooting, ITIL, Product Management, Cross-functional Team..., Operations Management, IMS DB/DC, Cloud Computing, Team Leadership, 3GPP, IP, Go-to-market Strategy, Electronic Trading, Cross Functional Team..., Enterprise Software, Project Management, Start-ups, Integration, Outsourcing, SMS800, IMS, Call Centers, Leadership, Ethernet, Unified Communications, Futures Trading, Coaching, Managed Services, Professional Services, Wireless
Education
Business Academy - Anthony Robbins 2012 — 2012
How to grow your business
Global Knowledge 2012 — 2012
ITIL Foundation
SMS800 2011 — 2011
SMS800 certified specialist
Online Trading Academy 2009 — 2011
Futures, Stocks, Forex
Anthony Robbins University and Leadership Academy 2006 — 2010
Coaching, Leadership
SRI Performance Coaching 2007 — 2008
Master Practitioner, NLP, Coaching
Global Knowledge 2002 — 2006
Certification, GR 303, ATM, Optical Networks, Unix, Java
California State University-Hayward - School of Business and Economics 1996 — 1999
MBA, Telecommunications Management and Finance
Moscow Institute of Physics and Technology 1986 — 1994
Master of Science, Physics, Mathematics, and Computer Science
Genesys April 2015 - Present
Everwise September 2013 - Present
RingCentral April 2014 - April 2015
RingCentral October 2012 - May 2014
ACDFG November 2008 - September 2013
Five9 2009 - October 2012
Business Design Group August 2007 - December 2009
Advanced Telecom Applications Group July 2007 - August 2009
BEA August 2005 - August 2007
Ubiquity Software January 2002 - July 2005
Skills
Telecommunications, VoIP, SaaS, SIP, Telephony, Data Center, Networking, Pre-sales, Strategy, Management, Troubleshooting, ITIL, Product Management, Cross-functional Team..., Operations Management, IMS DB/DC, Cloud Computing, Team Leadership, 3GPP, IP, Go-to-market Strategy, Electronic Trading, Cross Functional Team..., Enterprise Software, Project Management, Start-ups, Integration, Outsourcing, SMS800, IMS, Call Centers, Leadership, Ethernet, Unified Communications, Futures Trading, Coaching, Managed Services, Professional Services, Wireless
Education
Business Academy - Anthony Robbins 2012 — 2012
How to grow your business
Global Knowledge 2012 — 2012
ITIL Foundation
SMS800 2011 — 2011
SMS800 certified specialist
Online Trading Academy 2009 — 2011
Futures, Stocks, Forex
Anthony Robbins University and Leadership Academy 2006 — 2010
Coaching, Leadership
SRI Performance Coaching 2007 — 2008
Master Practitioner, NLP, Coaching
Global Knowledge 2002 — 2006
Certification, GR 303, ATM, Optical Networks, Unix, Java
California State University-Hayward - School of Business and Economics 1996 — 1999
MBA, Telecommunications Management and Finance
Moscow Institute of Physics and Technology 1986 — 1994
Master of Science, Physics, Mathematics, and Computer Science
George Mather, Jr.'s Genesys Experience April 2014 - Present
Job Senior Director, Offer Management Cloud Contact Center Solutions at Genesys
Industry Telecommunications
Experience
Genesys April 2014 - Present
Broadsoft January 2008 - April 2014
Time Warner Cable September 2006 - January 2008
Cisco Systems August 1999 - September 2006
Bell Atlantic (now Verizon) January 1981 - August 1999
Skills
VoIP, Wireless, IP, Ethernet, Telephony, SIP, Telecommunications, Cloud Computing, Sales Engineering, Product Management, Unified Communications, Mobile Devices, Managed Services, TCP/IP, Enterprise Software, Go-to-market Strategy, Strategic Partnerships, Integration, SaaS, Broadband, MPLS
Education
The Johns Hopkins University 1994 — 1996
Master of Science, Telecomm Info Systems and Advanced Technology
Carnegie Mellon University 1990 — 1991
Professional Studies, Graduate School of Computer Science and Electrical Engineering.
Columbia Union College 1980 — 1984
Bachelor of Science, Business and Information Systems
Genesys April 2014 - Present
Broadsoft January 2008 - April 2014
Time Warner Cable September 2006 - January 2008
Cisco Systems August 1999 - September 2006
Bell Atlantic (now Verizon) January 1981 - August 1999
Skills
VoIP, Wireless, IP, Ethernet, Telephony, SIP, Telecommunications, Cloud Computing, Sales Engineering, Product Management, Unified Communications, Mobile Devices, Managed Services, TCP/IP, Enterprise Software, Go-to-market Strategy, Strategic Partnerships, Integration, SaaS, Broadband, MPLS
Education
The Johns Hopkins University 1994 — 1996
Master of Science, Telecomm Info Systems and Advanced Technology
Carnegie Mellon University 1990 — 1991
Professional Studies, Graduate School of Computer Science and Electrical Engineering.
Columbia Union College 1980 — 1984
Bachelor of Science, Business and Information Systems
Ahmet Sarac's Genesys Experience February 2012 - August 2013
Job Lead Genesys Engineer
Industry Financial Services
Experience
Morgan Stanley June 2014 - Present
Independent Consultant August 2013 - June 2014
Genesys February 2012 - August 2013
Alcatel-Lucent June 2002 - February 2012
Toyota Financial Services 2005 - 2006
Skills
VoIP, Telecommunications, IP, Wireless, SIP, Ethernet, Genesys, TCP/IP, Routing, CTI, Linux, IVR, Solution Architecture, Call Center, PABX, ACD, CCD, QoS, Telephony, Contact Centers, Managed Services, Professional Services, OSPF, Sales Engineering, WAN, Mobile Devices, Voice Mail, System Deployment, Avaya, Call Centers, Enterprise Software, Troubleshooting, H.323, ISDN, Cloud Computing, Workforce Management, Testing, Networking, Call Logging, Video Conferencing, Speech Recognition, SaaS, SIP Trunking, IP PBX, Unified Messaging, Go-to-market Strategy, Leadership, Avaya Technologies
Education
Georgian Technical University 1995 — 1996
Master's degree, Computer Science
Boğaziçi University 1989 — 1993
BA, EE
George Mason University 1988 — 1989
EE &CS Department
Morgan Stanley June 2014 - Present
Independent Consultant August 2013 - June 2014
Genesys February 2012 - August 2013
Alcatel-Lucent June 2002 - February 2012
Toyota Financial Services 2005 - 2006
Skills
VoIP, Telecommunications, IP, Wireless, SIP, Ethernet, Genesys, TCP/IP, Routing, CTI, Linux, IVR, Solution Architecture, Call Center, PABX, ACD, CCD, QoS, Telephony, Contact Centers, Managed Services, Professional Services, OSPF, Sales Engineering, WAN, Mobile Devices, Voice Mail, System Deployment, Avaya, Call Centers, Enterprise Software, Troubleshooting, H.323, ISDN, Cloud Computing, Workforce Management, Testing, Networking, Call Logging, Video Conferencing, Speech Recognition, SaaS, SIP Trunking, IP PBX, Unified Messaging, Go-to-market Strategy, Leadership, Avaya Technologies
Education
Georgian Technical University 1995 — 1996
Master's degree, Computer Science
Boğaziçi University 1989 — 1993
BA, EE
George Mason University 1988 — 1989
EE &CS Department
Danny Pompeo's Genesys Experience August 2008 - Present
Job Director, Channel Sales at Genesys the market leader in multichannel Customer Experience & Contact Center Solutions
Industry Computer Software
Experience
Genesys August 2008 - Present
JPMorgan Chase 2004 - 2008
Kessler Financial Services June 1998 - April 2004
Skills
Strategic Partnerships, Channel Partners, Strategic Alliances, Mobile Payments, Financial Services, Multi-channel Marketing, Payments, Electronic Payments, Customer Acquisition, Payment Card Processing, Credit Cards, Lead Generation, Business Alliances, Business Development, CRM, Cloud Computing, E-commerce, SaaS, Selling, Sales
Education
Babson College 1989 — 1993
B.S., Marketing/Entrepreneurial Studies
Deerfield Academy 1989 — 1989
SAA- Torino
Genesys August 2008 - Present
JPMorgan Chase 2004 - 2008
Kessler Financial Services June 1998 - April 2004
Skills
Strategic Partnerships, Channel Partners, Strategic Alliances, Mobile Payments, Financial Services, Multi-channel Marketing, Payments, Electronic Payments, Customer Acquisition, Payment Card Processing, Credit Cards, Lead Generation, Business Alliances, Business Development, CRM, Cloud Computing, E-commerce, SaaS, Selling, Sales
Education
Babson College 1989 — 1993
B.S., Marketing/Entrepreneurial Studies
Deerfield Academy 1989 — 1989
SAA- Torino
Gaya Vukkadala's Genesys Experience August 2003 - May 2004
Job SVP Engineering
Industry Computer Software
Experience
Transera Communications Inc June 2004 - Present
Genesys August 2003 - May 2004
Genesys Telecommunications Labs 2002 - 2004
Telera March 1998 - August 2002
N.E.T March 1997 - September 1998
Network Equipment Technologies 1996 - 1998
Novell October 1987 - March 1996
Xerox 1984 - 1989
TCS 1979 - 1980
Skills
SaaS, Java, Linux, Telephony, C++, Windows, GUI, Databases, Enterprise Software, Distributed Systems, Software Development, XML, Agile Methodologies, Integration, Unix, Cloud Computing, Mobile Applications
Education
Rensselaer Polytechnic Institute 1980 — 1981
MS
Birla Institute of Technology and Science
BS
Transera Communications Inc June 2004 - Present
Genesys August 2003 - May 2004
Genesys Telecommunications Labs 2002 - 2004
Telera March 1998 - August 2002
N.E.T March 1997 - September 1998
Network Equipment Technologies 1996 - 1998
Novell October 1987 - March 1996
Xerox 1984 - 1989
TCS 1979 - 1980
Skills
SaaS, Java, Linux, Telephony, C++, Windows, GUI, Databases, Enterprise Software, Distributed Systems, Software Development, XML, Agile Methodologies, Integration, Unix, Cloud Computing, Mobile Applications
Education
Rensselaer Polytechnic Institute 1980 — 1981
MS
Birla Institute of Technology and Science
BS
Eric Orton's Genesys Experience February 2011 - Present
Job Director, Marketing Operations
Industry Computer Software
Experience
Genesys February 2011 - Present
Genesys April 2007 - February 2011
Oracle Corporation 2003 - 2007
Miller/Huber 1999 - 2002
Miller Huber Relationship Marketing 1995 - 2002
Skills
Demand Generation, Telemarketing, Business Analysis, SaaS, Lead Generation, Go-to-market Strategy, Sales Enablement, Direct Marketing, Marketing Operations, Multi-channel Marketing, B2B Marketing, Lead Management, Marketing Automation, Product Marketing, Integrated Marketing, Strategy, CRM, Salesforce.com, Marketing, Analytics, Strategic Partnerships, Enterprise Software, Solution Selling
Education
California State University-Sacramento 1990 — 1992
BS, Marketing
Genesys February 2011 - Present
Genesys April 2007 - February 2011
Oracle Corporation 2003 - 2007
Miller/Huber 1999 - 2002
Miller Huber Relationship Marketing 1995 - 2002
Skills
Demand Generation, Telemarketing, Business Analysis, SaaS, Lead Generation, Go-to-market Strategy, Sales Enablement, Direct Marketing, Marketing Operations, Multi-channel Marketing, B2B Marketing, Lead Management, Marketing Automation, Product Marketing, Integrated Marketing, Strategy, CRM, Salesforce.com, Marketing, Analytics, Strategic Partnerships, Enterprise Software, Solution Selling
Education
California State University-Sacramento 1990 — 1992
BS, Marketing
Gisèle Verrier's Genesys Experience January 2012 - Present
Job Executive Assistant
Industry Telecommunications
Experience
Genesys January 2012 - Present
Genesys 2003 - 2006
Infotec 2000 - 2001
AG Consulting 1999 - 2000
New Horizons 1995 - 1996
Skills
Customer Service, Training, Business Analysis, Account Management, Project Coordination, Project Management, Event Planning, Event Management
Education
California College of the Arts 1988 — 1992
Genesys January 2012 - Present
Genesys 2003 - 2006
Infotec 2000 - 2001
AG Consulting 1999 - 2000
New Horizons 1995 - 1996
Skills
Customer Service, Training, Business Analysis, Account Management, Project Coordination, Project Management, Event Planning, Event Management
Education
California College of the Arts 1988 — 1992
Suzanne Sugimoto's Genesys Experience July 2011 - January 2012
Job Retired
Industry Computer Software
Experience
Retired January 2012 - Present
Genesys July 2011 - January 2012
Genesys March 2009 - July 2011
Genesys Telecommunications Laboratories, Inc. 2005 - December 2007
Genesys March 2002 - March 2005
Aspect 1996 - 1999
Aspect Communications 1996 - 1999
Aspect Telecommunications 1996 - 1999
Education
California Polytechnic State University-San Luis Obispo 1984 — 1989
Bachelor of Arts (B.A.), Communications
Retired January 2012 - Present
Genesys July 2011 - January 2012
Genesys March 2009 - July 2011
Genesys Telecommunications Laboratories, Inc. 2005 - December 2007
Genesys March 2002 - March 2005
Aspect 1996 - 1999
Aspect Communications 1996 - 1999
Aspect Telecommunications 1996 - 1999
Education
California Polytechnic State University-San Luis Obispo 1984 — 1989
Bachelor of Arts (B.A.), Communications
Lyndon Thweatt's Genesys Experience October 2013 - Present
Job Technical Support at Genesys
Industry Information Technology and Services
Experience
Genesys October 2013 - Present
Lockheed Martin September 2012 - October 2013
Phacil, Inc November 2011 - September 2012
Alliances for Quality Education, Inc. June 2011 - October 2011
National Association for Equal Opportunity for Higher Education April 2011 - April 2011
Sodexo, Inc. June 2010 - April 2011
Skills
Strategic Communications, Non-profits, Social Media, Public Speaking, Research, Community Outreach, Java, SQL*Plus, Unix, Microsoft Office, SharePoint, Rational Jazz
Education
Bucknell University 2005 — 2009
Bachelor of Science (BS), Business Administration and Management, General
Prince George's Community College
certificate, Computer Programming
Genesys October 2013 - Present
Lockheed Martin September 2012 - October 2013
Phacil, Inc November 2011 - September 2012
Alliances for Quality Education, Inc. June 2011 - October 2011
National Association for Equal Opportunity for Higher Education April 2011 - April 2011
Sodexo, Inc. June 2010 - April 2011
Skills
Strategic Communications, Non-profits, Social Media, Public Speaking, Research, Community Outreach, Java, SQL*Plus, Unix, Microsoft Office, SharePoint, Rational Jazz
Education
Bucknell University 2005 — 2009
Bachelor of Science (BS), Business Administration and Management, General
Prince George's Community College
certificate, Computer Programming
Peter Despres's Genesys Experience July 2001 - Present
Job Principal Solutions Engineer at Genesys
Industry Telecommunications
Experience
Genesys July 2001 - Present
Williams Communications November 1997 - July 2001
Skills
IVR, CTI, SIP, Contact Centers, SaaS, Genesys, Unified Communications, VoIP, Project Management, Pre-sales, Telephony, Enterprise Software, SAP CRM, SAP ICI, Solution Selling, Customer Experience, Call Routing, Integration
Education
Bloomsburg University of Pennsylvania 1986 — 1990
Computer and Information Sciences, General
Genesys July 2001 - Present
Williams Communications November 1997 - July 2001
Skills
IVR, CTI, SIP, Contact Centers, SaaS, Genesys, Unified Communications, VoIP, Project Management, Pre-sales, Telephony, Enterprise Software, SAP CRM, SAP ICI, Solution Selling, Customer Experience, Call Routing, Integration
Education
Bloomsburg University of Pennsylvania 1986 — 1990
Computer and Information Sciences, General
Andrew Priestap's Genesys Experience 2000 - 2002
Job Owner Centric Therapy Services
Industry Health, Wellness and Fitness
Experience
Centric Physical and Occupational Therapy September 2005 - Present
In Home Rehab 2005 - Present
MPTA 1997 - Present
Cora Rehabilitation March 2003 - December 2005
Genesys 2000 - 2002
Skills
Myofascial Release, Rehabilitation, Physical Therapy, Musculoskeletal, Home Care, Healthcare, Pain Management, Sports Injuries, Injury Prevention, Sports Medicine, Fitness, Orthopedic, Manual Therapy
Education
Central Michigan University 1992 — 2000
MS PT, BS Health Promotion
Lapeer West High School 1989 — 1992
Centric Physical and Occupational Therapy September 2005 - Present
In Home Rehab 2005 - Present
MPTA 1997 - Present
Cora Rehabilitation March 2003 - December 2005
Genesys 2000 - 2002
Skills
Myofascial Release, Rehabilitation, Physical Therapy, Musculoskeletal, Home Care, Healthcare, Pain Management, Sports Injuries, Injury Prevention, Sports Medicine, Fitness, Orthopedic, Manual Therapy
Education
Central Michigan University 1992 — 2000
MS PT, BS Health Promotion
Lapeer West High School 1989 — 1992
Gina Gibson's Genesys Experience 2002 - Present
Job VP Project Management Office Contact Center Solutions at STS International Inc
Industry Information Technology and Services
Experience
STS International Inc October 2012 - Present
Genesys 2002 - Present
Online Business Systems March 2005 - 2012
Direct Energy 2005 - 2006
Aria Solutions 2003 - 2004
TELUS 2003 - 2004
JC Perry & Associates 1994 - 1999
Skills
IVR, Integration, PMP, Contact Centers, Software Project..., Program Management, Customer Service, telecom, Cross-functional Team..., Agile Project Management, Telecommunications, Project Management, Management, Call Centers, Quality Assurance, Professional Services, CRM, Software Documentation, PMO, SharePoint, Pre-sales, Software Development, Business Analysis, Project Portfolio..., Business Development, Solution Architecture, Enterprise Software, SaaS, Requirements Analysis, Business Process, Vendor Management, Business Process..., IT Strategy, IT Management, Outsourcing, SDLC, Project Delivery, Cloud Computing
Education
Brandon University 1990 — 1993
STS International Inc October 2012 - Present
Genesys 2002 - Present
Online Business Systems March 2005 - 2012
Direct Energy 2005 - 2006
Aria Solutions 2003 - 2004
TELUS 2003 - 2004
JC Perry & Associates 1994 - 1999
Skills
IVR, Integration, PMP, Contact Centers, Software Project..., Program Management, Customer Service, telecom, Cross-functional Team..., Agile Project Management, Telecommunications, Project Management, Management, Call Centers, Quality Assurance, Professional Services, CRM, Software Documentation, PMO, SharePoint, Pre-sales, Software Development, Business Analysis, Project Portfolio..., Business Development, Solution Architecture, Enterprise Software, SaaS, Requirements Analysis, Business Process, Vendor Management, Business Process..., IT Strategy, IT Management, Outsourcing, SDLC, Project Delivery, Cloud Computing
Education
Brandon University 1990 — 1993
Morad Ankri's Genesys Experience March 2013 - Present
Job Senior Software Engineer at Genesys
Industry Computer Software
Experience
Genesys March 2013 - Present
Utopy November 2012 - October 2013
Utopy December 2009 - November 2012
Radware September 2008 - December 2009
Intel August 2006 - August 2008
Skills
JavaScript, jQuery, Multithreading, Object Oriented Design, C#, .NET, Design Patterns, Software Engineering, Software Design, AJAX, SQL, Distributed Systems
Education
Ben Gurion University 2004 — 2008
Bachelor of Science (BSc), Software Engineering
Genesys March 2013 - Present
Utopy November 2012 - October 2013
Utopy December 2009 - November 2012
Radware September 2008 - December 2009
Intel August 2006 - August 2008
Skills
JavaScript, jQuery, Multithreading, Object Oriented Design, C#, .NET, Design Patterns, Software Engineering, Software Design, AJAX, SQL, Distributed Systems
Education
Ben Gurion University 2004 — 2008
Bachelor of Science (BSc), Software Engineering
Laura Lea Allen's Genesys Experience January 2000 - August 2001
Job Attorney
Industry Education Management
Experience
Othenon Consulting January 2006 - Present
Law Offices of Laura Lea Allen January 2004 - January 2006
Firemans Fund Insurance Company August 2001 - January 2004
Genesys January 2000 - August 2001
Haight, Brown and Bonesteel September 1997 - January 2000
Contra Costa County District Attorney's Office May 1994 - October 1997
Skills
Leadership, Conflict Resolution, Legal Research, Mediation, Research, Negotiation, Public Relations, Strategic Partnerships, Litigation, Coaching, Telecommunications, Public Speaking, Policy, Social Media, Civil Litigation, Marketing, Legal Writing, Insurance, Program Management, Competitive Analysis, Social Networking
Education
The Center for Mediation in Law 2001 — 2001
Intensive Mediation Training; Advanced Conflict Resolution
California Western School of Law 1992 — 1995
University of Iowa 1988 — 1992
B.A.
Grinnell College 1988 — 1990
B.A.
Othenon Consulting January 2006 - Present
Law Offices of Laura Lea Allen January 2004 - January 2006
Firemans Fund Insurance Company August 2001 - January 2004
Genesys January 2000 - August 2001
Haight, Brown and Bonesteel September 1997 - January 2000
Contra Costa County District Attorney's Office May 1994 - October 1997
Skills
Leadership, Conflict Resolution, Legal Research, Mediation, Research, Negotiation, Public Relations, Strategic Partnerships, Litigation, Coaching, Telecommunications, Public Speaking, Policy, Social Media, Civil Litigation, Marketing, Legal Writing, Insurance, Program Management, Competitive Analysis, Social Networking
Education
The Center for Mediation in Law 2001 — 2001
Intensive Mediation Training; Advanced Conflict Resolution
California Western School of Law 1992 — 1995
University of Iowa 1988 — 1992
B.A.
Grinnell College 1988 — 1990
B.A.
Warren Beck's Genesys Experience July 2001 - April 2006
Job Senior Elearning Developer at Equarium Solutions
Industry Telecommunications
Experience
Equarium Solutions August 2011 - Present
TIBCO Software 2010 - 2011
Elabra January 2009 - June 2010
Cardinal Health April 2007 - September 2008
Genesys July 2001 - April 2006
Intraspect Inc. 1997 - 1998
Education
Bowling Green State University 1977 — 1981
BS, Communication
Equarium Solutions August 2011 - Present
TIBCO Software 2010 - 2011
Elabra January 2009 - June 2010
Cardinal Health April 2007 - September 2008
Genesys July 2001 - April 2006
Intraspect Inc. 1997 - 1998
Education
Bowling Green State University 1977 — 1981
BS, Communication
Richard Herrin's Genesys Experience Director of Quality AssuranceGenesysSeptember 2015 - Present
Job Director of Quality Assurance at Genesys
Industry Information Technology and Services
Experience
Genesys Director of Quality AssuranceGenesysSeptember 2015 - Present
Fidelity Investments January 2012 - September 2015
Fidelity Investments April 2003 - December 2011
Fidelity Investments June 1996 - April 2003
CUSA Technologies April 1995 - June 1996
CUSA Technologies May 1993 - April 1995
Skills
Software Development..., Project Management, Agile Methodologies, Test Automation, SDLC, Software Quality..., Quality Center, Test Planning, User Acceptance Testing, Waterfall, Requirements Analysis, Software Project..., Quality Assurance, Java, System Testing, Scrum, HP Quality Center, Unix, Software Development, Testing, SQL, Web Services, XML, Agile Project Management, PMP
Education
Brigham Young University 2000 — 2002
MBA
Brigham Young University 1989 — 1993
Business Management, Management Information Systems
Genesys Director of Quality AssuranceGenesysSeptember 2015 - Present
Fidelity Investments January 2012 - September 2015
Fidelity Investments April 2003 - December 2011
Fidelity Investments June 1996 - April 2003
CUSA Technologies April 1995 - June 1996
CUSA Technologies May 1993 - April 1995
Skills
Software Development..., Project Management, Agile Methodologies, Test Automation, SDLC, Software Quality..., Quality Center, Test Planning, User Acceptance Testing, Waterfall, Requirements Analysis, Software Project..., Quality Assurance, Java, System Testing, Scrum, HP Quality Center, Unix, Software Development, Testing, SQL, Web Services, XML, Agile Project Management, PMP
Education
Brigham Young University 2000 — 2002
MBA
Brigham Young University 1989 — 1993
Business Management, Management Information Systems
Charles Rennie's Genesys Experience June 2014 - Present
Job Telecom SIP Architect
Industry Information Technology and Services
Experience
Genesys June 2014 - Present
Genesys Telecommunications Labs September 2012 - April 2013
at&t April 2011 - September 2012
Nuance Communications July 2010 - April 2011
WS iNet February 2009 - September 2010
Infiniti Networking, Inc. July 2006 - February 2009
AT&T 2007 - 2008
Aria Solutions 2006 - 2008
Perot Systems 2006 - 2006
BCE Elix 2005 - 2006
Skills
CTI, IVR, Genesys, Telecommunications, Integration, SIP, ACD, Cloud Computing, Telephony, Call Centers, VoIP, System Deployment, Call Center, Unified Communications, Workforce Management, Avaya, Business Intelligence, Pre-sales, Requirements Analysis, Solution Architecture, Professional Services, Routing, Call Routing, Troubleshooting, Testing, Wireless, Software Development, SaaS, MPLS, Cisco Technologies, Architecture, Speech Recognition, RFP, Hosted Services, Genesys Framework, GVP, Contact Center..., Microsoft SQL Server, Unix, PBX, Databases, Linux, SQL Server, Nuance, Disaster Recovery, Deployment, Application Development, Windows, SIP Trunking, Contact Centers
Education
Broward College 1979 — 1980
Non-credited, Electronic, Business
Genesys University
Genesys Certifications, Genesys Solutions
Genesys June 2014 - Present
Genesys Telecommunications Labs September 2012 - April 2013
at&t April 2011 - September 2012
Nuance Communications July 2010 - April 2011
WS iNet February 2009 - September 2010
Infiniti Networking, Inc. July 2006 - February 2009
AT&T 2007 - 2008
Aria Solutions 2006 - 2008
Perot Systems 2006 - 2006
BCE Elix 2005 - 2006
Skills
CTI, IVR, Genesys, Telecommunications, Integration, SIP, ACD, Cloud Computing, Telephony, Call Centers, VoIP, System Deployment, Call Center, Unified Communications, Workforce Management, Avaya, Business Intelligence, Pre-sales, Requirements Analysis, Solution Architecture, Professional Services, Routing, Call Routing, Troubleshooting, Testing, Wireless, Software Development, SaaS, MPLS, Cisco Technologies, Architecture, Speech Recognition, RFP, Hosted Services, Genesys Framework, GVP, Contact Center..., Microsoft SQL Server, Unix, PBX, Databases, Linux, SQL Server, Nuance, Disaster Recovery, Deployment, Application Development, Windows, SIP Trunking, Contact Centers
Education
Broward College 1979 — 1980
Non-credited, Electronic, Business
Genesys University
Genesys Certifications, Genesys Solutions
Robin Renaud's Genesys Experience August 2014 - Present
Job Project Manager at Genesys
Industry Information Technology and Services
Experience
Genesys August 2014 - Present
MultiPlan October 2011 - June 2014
Watts Water Technologies 2006 - October 2011
Johnson O'Hare October 1996 - October 2006
Skills
EDI, Process Improvement, Business Analysis, ERP, SDLC, Business Process, Business Intelligence, PMP, SQL, Business Process..., JD Edwards, SharePoint, Cognos, IT Management, Software Documentation, Supply Chain, Supply Chain Management, Oracle, SAP, Data Warehousing, Integration
Education
Boston College
Mathematics and Russian
University of Massachusetts at Lowell
Bachelor of Science, Mathematics and CS
Genesys August 2014 - Present
MultiPlan October 2011 - June 2014
Watts Water Technologies 2006 - October 2011
Johnson O'Hare October 1996 - October 2006
Skills
EDI, Process Improvement, Business Analysis, ERP, SDLC, Business Process, Business Intelligence, PMP, SQL, Business Process..., JD Edwards, SharePoint, Cognos, IT Management, Software Documentation, Supply Chain, Supply Chain Management, Oracle, SAP, Data Warehousing, Integration
Education
Boston College
Mathematics and Russian
University of Massachusetts at Lowell
Bachelor of Science, Mathematics and CS
Kelly McRobb's Genesys Experience January 1999 - Present
Job Sr. Project Manager at Genesys
Industry Telecommunications
Experience
Genesys January 1999 - Present
Genesys Telecommunications Lab 1999 - Present
Nortel September 1988 - December 1999
Skills
IVR, Genesys, CTI, Call Centers, VoIP, Contact Centers, Professional Services, SIP, Unified Communications, Routing, Telecommunications, Avaya, ACD, Telephony, SaaS, Pre-sales, Solution Architecture, Speech Recognition, Siebel, Service Delivery, Call Logging, Integration, IP, Cloud Computing, Workforce Management, Sales Engineering, Enterprise Software, PMP, Customer Experience, Inbound Marketing, Managed Services, Call Center, System Deployment
Education
Alfred State College - SUNY College of Technology 1986 — 1988
AOS, Electrical Technology
Genesys January 1999 - Present
Genesys Telecommunications Lab 1999 - Present
Nortel September 1988 - December 1999
Skills
IVR, Genesys, CTI, Call Centers, VoIP, Contact Centers, Professional Services, SIP, Unified Communications, Routing, Telecommunications, Avaya, ACD, Telephony, SaaS, Pre-sales, Solution Architecture, Speech Recognition, Siebel, Service Delivery, Call Logging, Integration, IP, Cloud Computing, Workforce Management, Sales Engineering, Enterprise Software, PMP, Customer Experience, Inbound Marketing, Managed Services, Call Center, System Deployment
Education
Alfred State College - SUNY College of Technology 1986 — 1988
AOS, Electrical Technology
Nancy Gardner's Genesys Experience March 2015 - Present
Job Revenue Analyst I at Genesys
Industry Computer Software
Experience
Genesys March 2015 - Present
Genesys November 2014 - Present
Oracle (Formerly Responsys) June 2014 - August 2014
Crowne Plaza Hotel Palo Alto April 2014 - May 2014
Responsys November 2013 - December 2013
Robert Half Finance & Accounting June 2011 - October 2013
Catalyst Biosciences February 2009 - April 2011
Philips Medical Systems July 2007 - August 2008
Philips Medical Systems, formerly Stentor, Inc. March 2004 - June 2007
Globalware Solutions February 2001 - February 2004
Skills
•Proven experience in..., •Performs all tasks..., •Excellent at..., •Proficient at learning..., Accounting, General Ledger, Analysis, Budgets, SAP, Accounts Receivable, Auditing, Accounts Payable, Account Reconciliation, Variance Analysis, Invoicing, Fixed Assets, Journal Entries
Education
California State University-East Bay 1986 — 1988
B.S., Accounting
Genesys March 2015 - Present
Genesys November 2014 - Present
Oracle (Formerly Responsys) June 2014 - August 2014
Crowne Plaza Hotel Palo Alto April 2014 - May 2014
Responsys November 2013 - December 2013
Robert Half Finance & Accounting June 2011 - October 2013
Catalyst Biosciences February 2009 - April 2011
Philips Medical Systems July 2007 - August 2008
Philips Medical Systems, formerly Stentor, Inc. March 2004 - June 2007
Globalware Solutions February 2001 - February 2004
Skills
•Proven experience in..., •Performs all tasks..., •Excellent at..., •Proficient at learning..., Accounting, General Ledger, Analysis, Budgets, SAP, Accounts Receivable, Auditing, Accounts Payable, Account Reconciliation, Variance Analysis, Invoicing, Fixed Assets, Journal Entries
Education
California State University-East Bay 1986 — 1988
B.S., Accounting
Harry Gottfried's Genesys Experience November 2012 - November 2013
Job Senior Corporate Counsel at GoodData Corporation
Industry Legal Services
Experience
GoodData Corporation September 2015 - Present
Independent Legal Consultant, Technology Transactions November 2013 - Present
Paragon Legal November 2013 - September 2015
Nexant April 2012 - October 2014
Genesys November 2012 - November 2013
Axiom Legal (Flextronics) August 2011 - November 2012
Safeway Inc. April 2005 - March 2011
Solectron (Acquired by Flextronics) March 2004 - January 2005
Sega of America 2002 - 2003
Siebel Systems, Inc. (Acquired by Oracle Corporation) November 1998 - June 2001
Skills
Licensing, Contract Negotiations, International Business..., Technology Transactions, Procurement, Compliance, Software Licensing, Intellectual Property, Privacy, Contract Management, Contract Negotiation, Contract Manufacturing, Government Contracting, Energy Industry..., SaaS, Corporate Law, International Sales, Privacy Law, Outsourcing, Strategy, Mergers & Acquisitions, Start-ups
Education
University of the Pacific - McGeorge School of Law 1988 — 1992
Juris Doctor, Focus on International Business Transactions
American University 1986 — 1988
Bachelors of Science, Political Science and International Relations
Louisiana State University 1985 — 1986
University of California, San Diego 1984 — 1985
Jerusalem Institute 1983 — 1984
Spent Gap Year living and studying in Israel
Miramonte High School 1979 — 1983
GoodData Corporation September 2015 - Present
Independent Legal Consultant, Technology Transactions November 2013 - Present
Paragon Legal November 2013 - September 2015
Nexant April 2012 - October 2014
Genesys November 2012 - November 2013
Axiom Legal (Flextronics) August 2011 - November 2012
Safeway Inc. April 2005 - March 2011
Solectron (Acquired by Flextronics) March 2004 - January 2005
Sega of America 2002 - 2003
Siebel Systems, Inc. (Acquired by Oracle Corporation) November 1998 - June 2001
Skills
Licensing, Contract Negotiations, International Business..., Technology Transactions, Procurement, Compliance, Software Licensing, Intellectual Property, Privacy, Contract Management, Contract Negotiation, Contract Manufacturing, Government Contracting, Energy Industry..., SaaS, Corporate Law, International Sales, Privacy Law, Outsourcing, Strategy, Mergers & Acquisitions, Start-ups
Education
University of the Pacific - McGeorge School of Law 1988 — 1992
Juris Doctor, Focus on International Business Transactions
American University 1986 — 1988
Bachelors of Science, Political Science and International Relations
Louisiana State University 1985 — 1986
University of California, San Diego 1984 — 1985
Jerusalem Institute 1983 — 1984
Spent Gap Year living and studying in Israel
Miramonte High School 1979 — 1983
Patrick Hansen's Genesys Experience April 2012 - March 2014
Job Cloud Contact Center Specialist – Reducing TCO while improving the customer experience!
Industry Telecommunications
Experience
inContact March 2014 - Present
Genesys April 2012 - March 2014
CenturyLink November 2004 - March 2012
MCI Worldcom June 1989 - April 2004
MCI - Government Markets 1989 - 2004
Skills
VoIP, Solution Selling, Managed Services, Telephony, Unified Communications, Channel, Call Center, Selling, SaaS, Direct Sales, MPLS, Telecommunications, Salesforce.com, Call Centers, Professional Services, CRM, Sales
Education
California State University, Fresno 1985 — 1988
BS, Business Administration/Marketing
inContact March 2014 - Present
Genesys April 2012 - March 2014
CenturyLink November 2004 - March 2012
MCI Worldcom June 1989 - April 2004
MCI - Government Markets 1989 - 2004
Skills
VoIP, Solution Selling, Managed Services, Telephony, Unified Communications, Channel, Call Center, Selling, SaaS, Direct Sales, MPLS, Telecommunications, Salesforce.com, Call Centers, Professional Services, CRM, Sales
Education
California State University, Fresno 1985 — 1988
BS, Business Administration/Marketing
Joanie Crowder's Genesys Experience 2008 - Present
Job RN at Genesys
Industry Hospital & Health Care
Experience
Genesys 2008 - Present
Skills
Healthcare, Hospitals, Nursing, Customer Service, Healthcare Management, BLS, Patient Safety, Clinical Research, Public Speaking, Microsoft Excel, Orthopedics, Neurology, Neurosurgery, Employee Training
Education
Baker College of Owosso 2008 — 2016
Bachelor of Applied Science (B.A.Sc.), Registered Nursing/Registered Nurse
Genesys 2008 - Present
Skills
Healthcare, Hospitals, Nursing, Customer Service, Healthcare Management, BLS, Patient Safety, Clinical Research, Public Speaking, Microsoft Excel, Orthopedics, Neurology, Neurosurgery, Employee Training
Education
Baker College of Owosso 2008 — 2016
Bachelor of Applied Science (B.A.Sc.), Registered Nursing/Registered Nurse
Molly Cortier's Genesys Experience October 2005 - December 2008
Job Human Resources & Talent Development
Industry Human Resources
Experience
AMC Theatres February 2010 - June 2011
GENESYS October 2005 - December 2008
Skills
Microsoft Office, Event Planning, Project Management, Training
Education
Baker University 2007 — 2009
Master of Science in Management
Emporia State University 2001 — 2005
Bachelor of Fine Arts, Graphic Design
AMC Theatres February 2010 - June 2011
GENESYS October 2005 - December 2008
Skills
Microsoft Office, Event Planning, Project Management, Training
Education
Baker University 2007 — 2009
Master of Science in Management
Emporia State University 2001 — 2005
Bachelor of Fine Arts, Graphic Design
Anita Morton's Genesys Experience September 2001 - January 2002
Job Technical Writer
Industry Financial Services
Experience
OMERS January 2009 - October 2013
INTRIA Items Inc. September 2006 - November 2008
RBC Capital Markets December 2004 - July 2006
Northern Digital Inc. (NDI) June 2003 - May 2004
Genesys September 2001 - January 2002
Reuters May 2000 - May 2001
Amgen April 2000 - May 2000
Reuters December 1999 - February 2000
Pervasive Software March 1999 - June 1999
Franklin Templement Investments April 1998 - February 1999
Skills
Documentation, RoboHelp, Manuals, Technical Communication, Technical Writing, Visio, Editing, Writing, Adobe Acrobat, Word
Education
Mercer University 2013 — 2016
Mater of Science in Technical Communication Management, Technical Communication
University of Guelph 2012 — 2015
Sustainable Landscapes Certificate
Humber College 2009 — 2012
Pension Plan Administration Certificate (PPAC)
University of Toronto, Faculty of Information, The iSchool Institute 2010 — 2010
Records Management Fundamentals, Professional Learning Certificate
Ryerson University 2007 — 2009
Event Management Certificate
Centennial College 1983 — 1985
Diploma Program (2 of 3 years completed), Electronics Technology
University of Waterloo 1980 — 1982
BA, Political Science
University of Toronto 1978 — 1980
BA, Part-time (credits transferred to University of Waterloo)
Dunbarton High School 1972 — 1977
OMERS January 2009 - October 2013
INTRIA Items Inc. September 2006 - November 2008
RBC Capital Markets December 2004 - July 2006
Northern Digital Inc. (NDI) June 2003 - May 2004
Genesys September 2001 - January 2002
Reuters May 2000 - May 2001
Amgen April 2000 - May 2000
Reuters December 1999 - February 2000
Pervasive Software March 1999 - June 1999
Franklin Templement Investments April 1998 - February 1999
Skills
Documentation, RoboHelp, Manuals, Technical Communication, Technical Writing, Visio, Editing, Writing, Adobe Acrobat, Word
Education
Mercer University 2013 — 2016
Mater of Science in Technical Communication Management, Technical Communication
University of Guelph 2012 — 2015
Sustainable Landscapes Certificate
Humber College 2009 — 2012
Pension Plan Administration Certificate (PPAC)
University of Toronto, Faculty of Information, The iSchool Institute 2010 — 2010
Records Management Fundamentals, Professional Learning Certificate
Ryerson University 2007 — 2009
Event Management Certificate
Centennial College 1983 — 1985
Diploma Program (2 of 3 years completed), Electronics Technology
University of Waterloo 1980 — 1982
BA, Political Science
University of Toronto 1978 — 1980
BA, Part-time (credits transferred to University of Waterloo)
Dunbarton High School 1972 — 1977
Masha Filonova's Genesys Experience October 1998 - Present
Job Staff Software QA Engineer at Genesys
Industry Telecommunications
Experience
Genesys October 1998 - Present
Skills
Quality Assurance, Test Automation, Performance Testing, Python, Selenium, Continuous Integration, Test Planning, Linux, Regression Testing, Telecommunications, Visual Basic, System Testing, Apache, Subversion, TCP/IP, Eclipse, Agile Methodologies, Unix, C++, Genesys, Oracle, VXML, Test Automation..., SIP, Integration, Operating Systems, SQL, Tomcat, Software Quality..., Visual Studio, Java, Software Engineering, Web Services, Shell Scripting, Bash, Testing, Software Development, C, JIRA, Web Applications, XML, ClearCase, Distributed Systems, Solaris
Education
Saint Petersburg State University of Aerospace and Instrumentation 1990 — 1996
MS, Computer Science
Genesys October 1998 - Present
Skills
Quality Assurance, Test Automation, Performance Testing, Python, Selenium, Continuous Integration, Test Planning, Linux, Regression Testing, Telecommunications, Visual Basic, System Testing, Apache, Subversion, TCP/IP, Eclipse, Agile Methodologies, Unix, C++, Genesys, Oracle, VXML, Test Automation..., SIP, Integration, Operating Systems, SQL, Tomcat, Software Quality..., Visual Studio, Java, Software Engineering, Web Services, Shell Scripting, Bash, Testing, Software Development, C, JIRA, Web Applications, XML, ClearCase, Distributed Systems, Solaris
Education
Saint Petersburg State University of Aerospace and Instrumentation 1990 — 1996
MS, Computer Science
Anatoliy Vtorushin's Genesys Experience August 1996 - October 2008
Job Software Engineer at Bright Pattern
Industry Computer Software
Experience
Bright Pattern October 2010 - Present
FrontRange Solutions October 2008 - August 2010
Genesys August 1996 - October 2008
Skills
Java, Software Development, JavaScript, C#, C++, Win32 API, DCOM, Multithreading, Microsoft SQL Server, GUI
Education
Maritime State University named after Admiral G.I. Nevelsky (MSU) 1997 — 2004
Master, Marine Navigation
Bright Pattern October 2010 - Present
FrontRange Solutions October 2008 - August 2010
Genesys August 1996 - October 2008
Skills
Java, Software Development, JavaScript, C#, C++, Win32 API, DCOM, Multithreading, Microsoft SQL Server, GUI
Education
Maritime State University named after Admiral G.I. Nevelsky (MSU) 1997 — 2004
Master, Marine Navigation
Scott Carruth's Genesys Experience March 2013 - Present
Job Customer Engagement Manager at Genesys
Industry Management Consulting
Experience
Genesys March 2013 - Present
MicroStrategy - Angel.com September 2011 - March 2013
Convergys December 2006 - September 2011
Nuance September 2000 - September 2006
Skills
Program Management, Process Improvement, Pre-sales, IVR, Software Project..., Contact Centre, Call Center Development, Global Business..., Speech Recognition, Contact Centers, Cloud Computing, Professional Services, Business Analysis
Education
Florida Gulf Coast University 1998 — 2000
Bachelor of Science (B.S.), Computer Information Systems
Brigham Young University 1983 — 1985
Genesys March 2013 - Present
MicroStrategy - Angel.com September 2011 - March 2013
Convergys December 2006 - September 2011
Nuance September 2000 - September 2006
Skills
Program Management, Process Improvement, Pre-sales, IVR, Software Project..., Contact Centre, Call Center Development, Global Business..., Speech Recognition, Contact Centers, Cloud Computing, Professional Services, Business Analysis
Education
Florida Gulf Coast University 1998 — 2000
Bachelor of Science (B.S.), Computer Information Systems
Brigham Young University 1983 — 1985
Shahab Hashemi's Genesys Experience September 2013 - Present
Job Professional Services Consultant at Genesys
Industry Telecommunications
Experience
Genesys September 2013 - Present
MasTec Network Solutions November 2012 - August 2013
OMRAN April 2005 - December 2008
Skills
Network Security, VoIP, Cisco Technologies, IPSec, Network Engineering, Wireless Routers, Wireless Access, Wireless Security, Digital Telephony, Red Hat Linux, TeraTerm, Broadcast Television, Mobile VoIP, Network Systems, Network Simulation, IPv4, IPv6, Packet Tracer, GNS3, Network Administration, CCNP Security, Debian, Oracle E-Business Suite, Oracle Applications, Oracle SQL Developer, ASP.NET, PHP, phpMyAdmin, CMS, Telecommunications..., Telecommunications..., Voice & Data Convergence, SIP Trunking, HTML 5, JavaScript, MPLS VPN, IP VPN, Cisco VPN, MPLS Networking, Protocols TCP/IP, UDP, SSH Client, VLAN, Cisco WAN, UMTS, PSTN, CBR, Live Video Streaming, GSM, IP PBX
Education
University of Sunderland 2011 — 2012
Master of Science (MSc), Telecommunications Engineering
University of Sunderland 2008 — 2011
Bachelor of Applied Science (BASc), Applied Business Computing
Farabi College of Science and Technology 2000 — 2003
Diploma, Mathematics
Genesys September 2013 - Present
MasTec Network Solutions November 2012 - August 2013
OMRAN April 2005 - December 2008
Skills
Network Security, VoIP, Cisco Technologies, IPSec, Network Engineering, Wireless Routers, Wireless Access, Wireless Security, Digital Telephony, Red Hat Linux, TeraTerm, Broadcast Television, Mobile VoIP, Network Systems, Network Simulation, IPv4, IPv6, Packet Tracer, GNS3, Network Administration, CCNP Security, Debian, Oracle E-Business Suite, Oracle Applications, Oracle SQL Developer, ASP.NET, PHP, phpMyAdmin, CMS, Telecommunications..., Telecommunications..., Voice & Data Convergence, SIP Trunking, HTML 5, JavaScript, MPLS VPN, IP VPN, Cisco VPN, MPLS Networking, Protocols TCP/IP, UDP, SSH Client, VLAN, Cisco WAN, UMTS, PSTN, CBR, Live Video Streaming, GSM, IP PBX
Education
University of Sunderland 2011 — 2012
Master of Science (MSc), Telecommunications Engineering
University of Sunderland 2008 — 2011
Bachelor of Applied Science (BASc), Applied Business Computing
Farabi College of Science and Technology 2000 — 2003
Diploma, Mathematics
Chad Cole's Genesys Experience April 2001 - Present
Job SE at Genesys
Industry Computer Software
Experience
Genesys April 2001 - Present
Aspect Software 1995 - 2001
Centigram 1994 - 1996
Skills
Enterprise Software, Pre-sales, Contact Centers, CTI, Java, Professional Services, SIP, SaaS, Solution Architecture, Unified Communications, VoIP, IVR, Sales Engineering, Solution Selling, Telephony, Integration, Managed Services
Education
Austin College 1988 — 1992
Bachelor of Arts (B.A.), Mathematics and Computer Science
Genesys April 2001 - Present
Aspect Software 1995 - 2001
Centigram 1994 - 1996
Skills
Enterprise Software, Pre-sales, Contact Centers, CTI, Java, Professional Services, SIP, SaaS, Solution Architecture, Unified Communications, VoIP, IVR, Sales Engineering, Solution Selling, Telephony, Integration, Managed Services
Education
Austin College 1988 — 1992
Bachelor of Arts (B.A.), Mathematics and Computer Science
Michelle Nguyen, MBA's Genesys Experience February 2002 - March 2008
Job Lead Business Analyst at Kaiser Permanente
Industry Hospital & Health Care
Experience
Kaiser Permanente IT September 2015 - Present
Kaiser Permanente IT August 2011 - September 2015
Kaiser Permanente March 2008 - August 2011
Genesys February 2002 - March 2008
Dresdner RCM Global Investors L.L.C. June 2001 - February 2002
State Street July 1999 - June 2001
Skills
Financial Analysis, Financial Planning, Financial Reporting, Forecasting, Sarbanes-Oxley Act, Hyperion Enterprise, Variance Analysis, Financial Modeling, Financial Forecasting, Auditing, Budgets, Process Improvement, Managerial Finance, Essbase, Accounting, PeopleSoft, Cognos, SAP R/3, PowerPoint, Microsoft Excel, Access, Monarch Pro, Mainframe, Client Presentation, Contractual Agreements, Finance, Strategic Financial..., Corporate Finance, Business Analysis, Financial Accounting, Consolidation, Sarbanes-Oxley, Management, US GAAP, Internal Controls
Education
California State University-East Bay 2011 — 2012
Master of Business Administration (M.B.A.), Global Innovation
University of California, Santa Cruz 1995 — 2009
Bachelor of Arts (B.A.), Business/Managerial Economics
Kaiser Permanente IT September 2015 - Present
Kaiser Permanente IT August 2011 - September 2015
Kaiser Permanente March 2008 - August 2011
Genesys February 2002 - March 2008
Dresdner RCM Global Investors L.L.C. June 2001 - February 2002
State Street July 1999 - June 2001
Skills
Financial Analysis, Financial Planning, Financial Reporting, Forecasting, Sarbanes-Oxley Act, Hyperion Enterprise, Variance Analysis, Financial Modeling, Financial Forecasting, Auditing, Budgets, Process Improvement, Managerial Finance, Essbase, Accounting, PeopleSoft, Cognos, SAP R/3, PowerPoint, Microsoft Excel, Access, Monarch Pro, Mainframe, Client Presentation, Contractual Agreements, Finance, Strategic Financial..., Corporate Finance, Business Analysis, Financial Accounting, Consolidation, Sarbanes-Oxley, Management, US GAAP, Internal Controls
Education
California State University-East Bay 2011 — 2012
Master of Business Administration (M.B.A.), Global Innovation
University of California, Santa Cruz 1995 — 2009
Bachelor of Arts (B.A.), Business/Managerial Economics
Alberto Hernández-Martínez's Genesys Experience July 2012 - Present
Job Global Treasury & Risk Management at Genesys
Industry Computer Software
Experience
Genesys July 2012 - Present
NII Holdings, Inc. April 2010 - June 2012
Roll Global 2008 - 2010
Deloitte 2004 - 2008
PwC 2002 - 2004
Skills
Treasury Management, Financial Modeling, Cash Management, Business Strategy, Statistical Data..., Treasury, Start-ups, Corporate Finance, Forecasting, Strategic Planning, ERP Implementations, Fixed Income, FX Hedging, Financial Risk..., Financial Risk, Portfolio Management, Interest Rate Swaps, Investments, Cash Flow Forecasting, Data Mining, Private Equity, Fixed Income Portfolio..., IPO, Interest Rate Risk..., Acquisition Integration, Interest Rate Hedging, Due Diligence, Mergers, Venture Capital, International, Working Capital..., SWIFTNet, Valuation, Finance, Risk Management, FX Options, Derivatives, Financial Analysis, Cash, Capital Markets, Spanish-speaking, Banking, Electronic Payments, Management, working, Family Office, Dodd-Frank, Commodity Risk..., FX Swaps, Emerging Markets
Education
Caltech
Master of Science (M.S.)
Claremont Graduate University - Peter F. Drucker and Masatoshi Ito Graduate School of Management 2000 — 2001
Master of Science (M.S.)
Claremont McKenna College 1996 — 1999
Bachelor's Degree
Claremont McKenna College 1996 — 1999
Bachelor's Degree
Genesys July 2012 - Present
NII Holdings, Inc. April 2010 - June 2012
Roll Global 2008 - 2010
Deloitte 2004 - 2008
PwC 2002 - 2004
Skills
Treasury Management, Financial Modeling, Cash Management, Business Strategy, Statistical Data..., Treasury, Start-ups, Corporate Finance, Forecasting, Strategic Planning, ERP Implementations, Fixed Income, FX Hedging, Financial Risk..., Financial Risk, Portfolio Management, Interest Rate Swaps, Investments, Cash Flow Forecasting, Data Mining, Private Equity, Fixed Income Portfolio..., IPO, Interest Rate Risk..., Acquisition Integration, Interest Rate Hedging, Due Diligence, Mergers, Venture Capital, International, Working Capital..., SWIFTNet, Valuation, Finance, Risk Management, FX Options, Derivatives, Financial Analysis, Cash, Capital Markets, Spanish-speaking, Banking, Electronic Payments, Management, working, Family Office, Dodd-Frank, Commodity Risk..., FX Swaps, Emerging Markets
Education
Caltech
Master of Science (M.S.)
Claremont Graduate University - Peter F. Drucker and Masatoshi Ito Graduate School of Management 2000 — 2001
Master of Science (M.S.)
Claremont McKenna College 1996 — 1999
Bachelor's Degree
Claremont McKenna College 1996 — 1999
Bachelor's Degree
Steven Ashmore's Genesys Experience September 2013 - October 2014
Job Help Desk Technician at JE Dunn Construction
Industry Information Technology and Services
Experience
JE Dunn Construction October 2014 - Present
Genesys September 2013 - October 2014
Century Solutions Group, Inc. June 2013 - September 2013
Planet Access August 2011 - March 2013
Moorehead Communications dba TCC, Verizon Premium Wireless Retailer May 2010 - August 2011
RadioShack June 2009 - May 2010
Lance's New Market March 2006 - June 2008
Skills
Professional Services, Enterprise Software, Cloud Computing, Integration, SaaS, Software Development, SQL, Project Management, CRM, Pre-sales, Business Intelligence, Microsoft SQL Server, Business Analysis, Linux, Agile Methodologies, Requirements Analysis, Telecommunications, Solution Selling, Help Desk Support, Service Desk, Windows Server, Windows, FoxPro, MySQL, LAN-WAN, Remote User Support, Unix, Database Administration, Microsoft Exchange, Active Directory, Citrix, Novell, Microsoft Office, Virtualization
Education
Marion Community Schools Tucker Career & Technology 2006 — 2008
Trade School Diploma, Computer Science
Indiana Wesleyan University
Bachelor's Degree, Computer Software Engineering
JE Dunn Construction October 2014 - Present
Genesys September 2013 - October 2014
Century Solutions Group, Inc. June 2013 - September 2013
Planet Access August 2011 - March 2013
Moorehead Communications dba TCC, Verizon Premium Wireless Retailer May 2010 - August 2011
RadioShack June 2009 - May 2010
Lance's New Market March 2006 - June 2008
Skills
Professional Services, Enterprise Software, Cloud Computing, Integration, SaaS, Software Development, SQL, Project Management, CRM, Pre-sales, Business Intelligence, Microsoft SQL Server, Business Analysis, Linux, Agile Methodologies, Requirements Analysis, Telecommunications, Solution Selling, Help Desk Support, Service Desk, Windows Server, Windows, FoxPro, MySQL, LAN-WAN, Remote User Support, Unix, Database Administration, Microsoft Exchange, Active Directory, Citrix, Novell, Microsoft Office, Virtualization
Education
Marion Community Schools Tucker Career & Technology 2006 — 2008
Trade School Diploma, Computer Science
Indiana Wesleyan University
Bachelor's Degree, Computer Software Engineering
Genesys Telecommunications
Genesys Telecommunications Laboratories, Inc.
Genesys Telecommunications Laboratories
Genesys Telecommunications Labs
Genesys Telecommunications Lab
Genesys Telecommunications Labs, Inc