Genesys Company
Industry: Customer experience company
DescriptionGenesys, is a company that sells customer experience and call center technology to mid-sized and large businesses. It sells both cloud-based and on-premises software. Genesys is headquartered in Daly City, California, and has offices in Canada, Latin America, Europe, the Middle East, Africa, Asia, and Australia. Revenue: 2 billion USD (2016) Headquarters: Daly City, California, United States CEO: Paul Segre (1 Oct 2007–) Number of employees: 4,214 Subsidiaries: Altocloud, Inc., Interactive Intelligence Group, Inc., Parent organization: Greeneden U.S. Holdings II, LLC
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Genesys Employees
Employee
Years
Job
Industry
Craig Farquharson Craig Farquharson's Genesys Experience June 2008 - Present
Job
Industry Computer Software
Experience
Genesys June 2008 - Present
Choicepoint inc. January 2004 - November 2007
Witness Systems April 2002 - April 2003
Brio Technology March 2000 - March 2002
Business Objects January 1998 - March 2000
Skills
Product Management, Product Marketing, Life-cycle Management, Product Launch, Marketing, SaaS, Sales Enablement, Analyst Relations, Cloud Computing, Analytics, Enterprise Software, Partner Management, Business Intelligence, Business Alliances, Go-to-market Strategy, Lead Generation, E-commerce, Pre-sales, Channel, Strategic Partnerships, Demand Generation, Management
Education
University of Western Ontario 1987 — 1991
BA, Classics, Geopolitics
Ontario College of Art and Design
Genesys June 2008 - Present
Choicepoint inc. January 2004 - November 2007
Witness Systems April 2002 - April 2003
Brio Technology March 2000 - March 2002
Business Objects January 1998 - March 2000
Skills
Product Management, Product Marketing, Life-cycle Management, Product Launch, Marketing, SaaS, Sales Enablement, Analyst Relations, Cloud Computing, Analytics, Enterprise Software, Partner Management, Business Intelligence, Business Alliances, Go-to-market Strategy, Lead Generation, E-commerce, Pre-sales, Channel, Strategic Partnerships, Demand Generation, Management
Education
University of Western Ontario 1987 — 1991
BA, Classics, Geopolitics
Ontario College of Art and Design
Natasha Wilt Natasha Wilt's Genesys Experience March 2015 - Present
Job Associate Financial Analyst
Industry Accounting
Experience
Genesys March 2015 - Present
Green Thumb Produce January 2013 - November 2014
Complete Coach Works January 2011 - January 2013
Fresh & Easy March 2010 - January 2011
CPS Insurance Services April 2008 - July 2009
Orkin Pest Control October 2006 - April 2008
Skills
Accounting, Accounts Payable, Accounts Receivable, Internal Controls, A/R Collections, Purchase Orders, Profit & Loss Management, QuickBooks, Bookkeeping, Office Administration, Office Management, Management, Inventory, Human Resources, Leadership, Training, Employee Training, Employee Handbooks, Client Relations, Vendor Relations, Sales, Research, Data Entry, Marketing Strategy, Secretarial Skills, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service
Education
Riverside City College
Accounting and Finance
Genesys March 2015 - Present
Green Thumb Produce January 2013 - November 2014
Complete Coach Works January 2011 - January 2013
Fresh & Easy March 2010 - January 2011
CPS Insurance Services April 2008 - July 2009
Orkin Pest Control October 2006 - April 2008
Skills
Accounting, Accounts Payable, Accounts Receivable, Internal Controls, A/R Collections, Purchase Orders, Profit & Loss Management, QuickBooks, Bookkeeping, Office Administration, Office Management, Management, Inventory, Human Resources, Leadership, Training, Employee Training, Employee Handbooks, Client Relations, Vendor Relations, Sales, Research, Data Entry, Marketing Strategy, Secretarial Skills, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service
Education
Riverside City College
Accounting and Finance
Edwin Afable Edwin Afable's Genesys Experience November 2011 - November 2012
Job Marketing Operations Manager at PagerDuty
Industry Computer Software
Experience
PagerDuty April 2015 - Present
Marin Software April 2014 - April 2015
Marin Software November 2012 - April 2014
Genesys November 2011 - November 2012
Skills
Salesforce.com, MySQL, Microsoft Excel, Business Intelligence, Access, Silverpop Engage, MS Excel Pivot Tables, Query Writing, Eclipse, Apex Programming, Marketo, Marketing Operations
Education
San Francisco State University, College of Business 2010 — 2012
Bachelor of Science (B.S.), Business Information Systems, Senior
Skyline College 2009 — 2010
Business Administration and Management, General
PagerDuty April 2015 - Present
Marin Software April 2014 - April 2015
Marin Software November 2012 - April 2014
Genesys November 2011 - November 2012
Skills
Salesforce.com, MySQL, Microsoft Excel, Business Intelligence, Access, Silverpop Engage, MS Excel Pivot Tables, Query Writing, Eclipse, Apex Programming, Marketo, Marketing Operations
Education
San Francisco State University, College of Business 2010 — 2012
Bachelor of Science (B.S.), Business Information Systems, Senior
Skyline College 2009 — 2010
Business Administration and Management, General
Robert Gill Robert Gill's Genesys Experience November 2013 - April 2015
Job Sr. Manager, HR Operations at TubeMogul, Inc.
Industry Human Resources
Experience
TubeMogul, Inc. April 2015 - Present
Genesys November 2013 - April 2015
Organic June 2013 - November 2013
MobiTV September 2012 - June 2013
Public Health Foundation Enterprises-California Emerging Infections Program July 2010 - June 2012
Gap Inc. February 2008 - June 2010
Gap Inc. June 2007 - January 2008
Coro Center for Civic Leadership December 2006 - June 2007
Capitol Campaigns July 2006 - November 2006
Skills
Human Resources, Performance Management, Employee Engagement, Recruiting, Organizational..., Interviews, Taleo, PeopleSoft, MBTI, Training, Employee Benefits, College Recruiting, Leadership, Personnel Management, Diversity & Inclusion, HRIS, Training Delivery, Leave of Absence..., Exit Interviews, Employee Orientations, University Recruitment, Workday, Employee Opinion Surveys, Employment-based..., Internship Program..., Benefits Administration, FMLA, Coaching, Employer Branding, Employee Training, Mergers & Acquisitions, Global Human Resources...
Education
University of San Francisco 2013 — 2015
Master’s Degree, Organization Development, 4.0
San Francisco State University 2008 — 2008
Certificate, Human Resources Management
University of California, Davis 2001 — 2006
African, Culture, Politics, and Development
TubeMogul, Inc. April 2015 - Present
Genesys November 2013 - April 2015
Organic June 2013 - November 2013
MobiTV September 2012 - June 2013
Public Health Foundation Enterprises-California Emerging Infections Program July 2010 - June 2012
Gap Inc. February 2008 - June 2010
Gap Inc. June 2007 - January 2008
Coro Center for Civic Leadership December 2006 - June 2007
Capitol Campaigns July 2006 - November 2006
Skills
Human Resources, Performance Management, Employee Engagement, Recruiting, Organizational..., Interviews, Taleo, PeopleSoft, MBTI, Training, Employee Benefits, College Recruiting, Leadership, Personnel Management, Diversity & Inclusion, HRIS, Training Delivery, Leave of Absence..., Exit Interviews, Employee Orientations, University Recruitment, Workday, Employee Opinion Surveys, Employment-based..., Internship Program..., Benefits Administration, FMLA, Coaching, Employer Branding, Employee Training, Mergers & Acquisitions, Global Human Resources...
Education
University of San Francisco 2013 — 2015
Master’s Degree, Organization Development, 4.0
San Francisco State University 2008 — 2008
Certificate, Human Resources Management
University of California, Davis 2001 — 2006
African, Culture, Politics, and Development
Bill Grabner Bill Grabner's Genesys Experience January 2009 - June 2014
Job Senior Vice President Business Development at Phacil, Inc
Industry Computer Software
Experience
Phacil, Inc June 2015 - Present
Zebra Technologies July 2014 - June 2015
Genesys January 2009 - June 2014
Genesys Telecommunications Labs 2003 - December 2008
Genesys July 2004 - December 2006
Aspect Communications 2000 - 2005
Aspect 2000 - 2004
Siemens March 1998 - March 2000
Fiserv EFT January 1995 - March 1998
Fiserv EFT June 1993 - December 1995
Skills
Sales Engineering, Contact Centers, Sales Management, Sales, Business Development, Management, Product Demonstration, Engineering, IVR, CTI, SaaS, Enterprise Software, Unified Communications, Solution Selling, SIP, Pre-sales, Genesys, Managed Services, Professional Services, Direct Sales, Call Centers, Cloud Computing, Leadership
Education
Oregon State University 1988 — 2003
Bachelor of Applied Science (BASc), Business Administration and Management, General
Oregon State University 1988 — 1993
Bachelor of Arts (BA), Accounting and Business/Management
Phacil, Inc June 2015 - Present
Zebra Technologies July 2014 - June 2015
Genesys January 2009 - June 2014
Genesys Telecommunications Labs 2003 - December 2008
Genesys July 2004 - December 2006
Aspect Communications 2000 - 2005
Aspect 2000 - 2004
Siemens March 1998 - March 2000
Fiserv EFT January 1995 - March 1998
Fiserv EFT June 1993 - December 1995
Skills
Sales Engineering, Contact Centers, Sales Management, Sales, Business Development, Management, Product Demonstration, Engineering, IVR, CTI, SaaS, Enterprise Software, Unified Communications, Solution Selling, SIP, Pre-sales, Genesys, Managed Services, Professional Services, Direct Sales, Call Centers, Cloud Computing, Leadership
Education
Oregon State University 1988 — 2003
Bachelor of Applied Science (BASc), Business Administration and Management, General
Oregon State University 1988 — 1993
Bachelor of Arts (BA), Accounting and Business/Management
Andre Camaisa's Genesys Experience October 2013 - June 2014
Job CEO at One Access Medical Transportation, LLC
Industry Hospital & Health Care
Experience
One Access Medical Transportation, LLC June 2014 - Present
Genesys October 2013 - June 2014
SAP September 2013 - December 2013
Heartland Institute of Financial Education January 2013 - December 2013
Skills
Teamwork, Sales, Entrepreneurship, Marketing Strategy, Brand Management, Social Media Marketing, Customer Service, Music Industry, Atlassian Confluence, Management, Access Database, Alfresco, SaaS, Qualtrics, New Business Development
Education
San Francisco State University 2009 — 2014
Bachelor of Science (B.S.), Marketing
One Access Medical Transportation, LLC June 2014 - Present
Genesys October 2013 - June 2014
SAP September 2013 - December 2013
Heartland Institute of Financial Education January 2013 - December 2013
Skills
Teamwork, Sales, Entrepreneurship, Marketing Strategy, Brand Management, Social Media Marketing, Customer Service, Music Industry, Atlassian Confluence, Management, Access Database, Alfresco, SaaS, Qualtrics, New Business Development
Education
San Francisco State University 2009 — 2014
Bachelor of Science (B.S.), Marketing
Maria Antonova Maria Antonova's Genesys Experience July 2014 - Present
Job Principal Applications Engineer at Genesys Telecommunications Lab
Industry Computer Software
Experience
Genesys July 2014 - Present
Genesys August 2013 - July 2014
Genesys January 2007 - August 2013
Skills
Microsoft SQL Server, Databases, Technical Support, Software Development, Enterprise Software, TCP/IP
Education
Saint Petersburg State Polytechnical University 1995 — 2001
Master's degree, Mathematics and Computer Science
Genesys July 2014 - Present
Genesys August 2013 - July 2014
Genesys January 2007 - August 2013
Skills
Microsoft SQL Server, Databases, Technical Support, Software Development, Enterprise Software, TCP/IP
Education
Saint Petersburg State Polytechnical University 1995 — 2001
Master's degree, Mathematics and Computer Science
Brian Wilcox Brian Wilcox's Genesys Experience 2014 - Present
Job Principal Customer Experience Manager
Industry Wireless
Experience
Genesys 2014 - Present
Genesys 2013 - 2014
Genesys 2012 - 2013
Genesys 2010 - 2012
Genesys 2007 - 2010
Johns Hopkins School of Advanced International Studies 2005 - 2006
Association of American Medical Colleges (AAMC) 2003 - 2005
Associated Press 2000 - 2002
Skills
Mobile Devices, Program Management, Project Management, Strategy, Strategic Partnerships, Telecommunications, Management, Team Leadership, Process Improvement, Enterprise Software, CRM, Project Planning, Change Management, PMP, E-commerce, Quality Management, Communications..., International Relations, Content Management, Digital Strategy, Mobile Technology, Mobile Messaging, SaaS, Web Development, Personnel Management, Time Management, Service Management, Leadership, Training
Education
The Johns Hopkins University - Paul H. Nitze School of Advanced International Studies (SAIS) 2005 — 2007
Master's Degree, International Relations & International Economics
University of Colorado Boulder 1995 — 1999
Bachelor's Degree, Broadcast Journalism
Saint Petersburg State University 1998 — 1998
Russian Language and Literature
Escuela International
Graduate School USA
Genesys 2014 - Present
Genesys 2013 - 2014
Genesys 2012 - 2013
Genesys 2010 - 2012
Genesys 2007 - 2010
Johns Hopkins School of Advanced International Studies 2005 - 2006
Association of American Medical Colleges (AAMC) 2003 - 2005
Associated Press 2000 - 2002
Skills
Mobile Devices, Program Management, Project Management, Strategy, Strategic Partnerships, Telecommunications, Management, Team Leadership, Process Improvement, Enterprise Software, CRM, Project Planning, Change Management, PMP, E-commerce, Quality Management, Communications..., International Relations, Content Management, Digital Strategy, Mobile Technology, Mobile Messaging, SaaS, Web Development, Personnel Management, Time Management, Service Management, Leadership, Training
Education
The Johns Hopkins University - Paul H. Nitze School of Advanced International Studies (SAIS) 2005 — 2007
Master's Degree, International Relations & International Economics
University of Colorado Boulder 1995 — 1999
Bachelor's Degree, Broadcast Journalism
Saint Petersburg State University 1998 — 1998
Russian Language and Literature
Escuela International
Graduate School USA
Alyssa Sarmiento Alyssa Sarmiento's Genesys Experience July 2013 - Present
Job Digital Marketing Manager
Industry Marketing and Advertising
Experience
Genesys July 2013 - Present
Genesys April 2011 - June 2013
Yesmail September 2010 - April 2011
Genesys January 2010 - September 2010
Genesys June 2008 - December 2009
SFSU CCSC Rack-n-Cue Games Room August 2005 - June 2008
Terry Hines & Associates February 2007 - June 2007
Skills
Demand Generation, Marketing Automation, Marketo, PPC, Google Adwords, LinkedIn Advertising, Webinars, Webinar Management, Salesforce.com, Digital Marketing, Email Marketing, Lead Generation, B2B, Marketing, Campaign Management, Silverpop, Social Media, B2B Marketing, Integrated Marketing, CRM, Lead Nurturing, Advertising
Education
San Francisco State University
Bachelor's of Science, Marketing
Ramstein American High School
Genesys July 2013 - Present
Genesys April 2011 - June 2013
Yesmail September 2010 - April 2011
Genesys January 2010 - September 2010
Genesys June 2008 - December 2009
SFSU CCSC Rack-n-Cue Games Room August 2005 - June 2008
Terry Hines & Associates February 2007 - June 2007
Skills
Demand Generation, Marketing Automation, Marketo, PPC, Google Adwords, LinkedIn Advertising, Webinars, Webinar Management, Salesforce.com, Digital Marketing, Email Marketing, Lead Generation, B2B, Marketing, Campaign Management, Silverpop, Social Media, B2B Marketing, Integrated Marketing, CRM, Lead Nurturing, Advertising
Education
San Francisco State University
Bachelor's of Science, Marketing
Ramstein American High School
Crystal Bush's Genesys Experience June 2014 - Present
Job Accountant
Industry Telecommunications
Experience
Genesys June 2014 - Present
Western Governors University April 2012 - June 2014
Western Governors University April 2010 - March 2012
HMS Host/Starbucks June 2005 - April 2011
Skills
Accounting, Microsoft Excel, Microsoft Office, Accounts Payable, Accounts Receivable, Account Reconciliation, Microsoft Word, Budgets, PowerPoint, General Ledger, Access, Financial Analysis, Higher Education, Analysis, Outlook, Research, Bookkeeping
Education
Weber State University 2014 — 2015
Masters of Accounting (MACC)
Western Governors University 2010 — 2012
Bachelor of Science (BS), Accountnig
Weber State University 2007 — 2010
Salt Lake Community College 2005 — 2007
Concurrent High School Courses, General Education
Genesys June 2014 - Present
Western Governors University April 2012 - June 2014
Western Governors University April 2010 - March 2012
HMS Host/Starbucks June 2005 - April 2011
Skills
Accounting, Microsoft Excel, Microsoft Office, Accounts Payable, Accounts Receivable, Account Reconciliation, Microsoft Word, Budgets, PowerPoint, General Ledger, Access, Financial Analysis, Higher Education, Analysis, Outlook, Research, Bookkeeping
Education
Weber State University 2014 — 2015
Masters of Accounting (MACC)
Western Governors University 2010 — 2012
Bachelor of Science (BS), Accountnig
Weber State University 2007 — 2010
Salt Lake Community College 2005 — 2007
Concurrent High School Courses, General Education
David Cota David Cota's Genesys Experience May 1991 - November 1993
Job
Industry Information Technology and Services
Experience
Financial Educational Services February 2010 - August 2011
The Credit Voice March 2007 - December 2009
Skill Set September 1980 - December 2009
Orion Telecom September 2002 - December 2003
Fresh Direct August 2001 - October 2002
Network Plus January 2001 - July 2001
Nexstar Communications May 1999 - September 2000
PTT Telekom and GTI Telecom September 1993 - May 1999
genesys May 1991 - November 1993
Bit of Logic Inc August 1986 - August 1992
Skills
Analysis, Microsoft Office, Microsoft SQL Server, Strategic Planning, Team Building, Software Documentation, SQL, Windows Server, Troubleshooting, Windows, Active Directory, Telecommunications, Visio, Networking, Security, System Administration, Unix, VMware, Operating Systems, Databases, Servers, HTML
Education
Sacred Heart University 1978 — 1981
Computer Science, 3.9
Pennsylvania State University-Erie Campus 1971 — 1974
Philosophy, English, History
Financial Educational Services February 2010 - August 2011
The Credit Voice March 2007 - December 2009
Skill Set September 1980 - December 2009
Orion Telecom September 2002 - December 2003
Fresh Direct August 2001 - October 2002
Network Plus January 2001 - July 2001
Nexstar Communications May 1999 - September 2000
PTT Telekom and GTI Telecom September 1993 - May 1999
genesys May 1991 - November 1993
Bit of Logic Inc August 1986 - August 1992
Skills
Analysis, Microsoft Office, Microsoft SQL Server, Strategic Planning, Team Building, Software Documentation, SQL, Windows Server, Troubleshooting, Windows, Active Directory, Telecommunications, Visio, Networking, Security, System Administration, Unix, VMware, Operating Systems, Databases, Servers, HTML
Education
Sacred Heart University 1978 — 1981
Computer Science, 3.9
Pennsylvania State University-Erie Campus 1971 — 1974
Philosophy, English, History
Ryan Macaspac Ryan Macaspac's Genesys Experience July 2014 - Present
Job Associate Professional Services Consultant at Genesys
Industry Telecommunications
Experience
Genesys July 2014 - Present
YP October 2012 - April 2014
AT&T July 2009 - October 2012
Best Buy 2004 - 2007
Skills
Sales, Salesforce.com, Account Management, Cold Calling, Customer Service, Microsoft Office, Direct Sales, Solution Selling, Marketing, Social Media Marketing, Microsoft Excel, PowerPoint, Social Networking, Sales Operations, Sales Process, Retail, Outlook
Education
San Jose State University 2007 — 2011
Bachelor of Science (B.S.), Business MIS
Genesys July 2014 - Present
YP October 2012 - April 2014
AT&T July 2009 - October 2012
Best Buy 2004 - 2007
Skills
Sales, Salesforce.com, Account Management, Cold Calling, Customer Service, Microsoft Office, Direct Sales, Solution Selling, Marketing, Social Media Marketing, Microsoft Excel, PowerPoint, Social Networking, Sales Operations, Sales Process, Retail, Outlook
Education
San Jose State University 2007 — 2011
Bachelor of Science (B.S.), Business MIS
Angelica Benjamin Angelica Benjamin's Genesys Experience September 2014 - Present
Job HR Generalist at Genesys
Industry Computer Software
Experience
Genesys September 2014 - Present
Digitally Chic October 2010 - Present
Genesys February 2014 - September 2014
LetsTalk.com November 2008 - August 2012
Skills
Recruiting, Employee Relations, Employee Engagement, Leadership, Interviews, Onboarding, Management, Team Building, Social Media, Start-ups, New Hire Orientations, Blogging, Benefits Administration, Microsoft Office, Employee Benefits, Employee Recognition, Workers Compensation, Volunteer Management, Facebook, Marketing, New Employee Orientation, Internal Communications, Office Administration, ADP Payroll, Program Management, Applicant Tracking..., Time Management, ADP, Community Outreach, Strategic Partnerships, Personnel Management, Payroll, Employee Training, Administrative Support, Employee Wellness..., Creative Problem Solving, Administrative..., Event Management, HRIS Database Management, Volunteer Coordination, Customer Experience, 401k
Education
Franklin Pierce University 2006 — 2008
BA, Mass Communication
Ohlone College 2004 — 2006
AA, Liberal Arts
Genesys September 2014 - Present
Digitally Chic October 2010 - Present
Genesys February 2014 - September 2014
LetsTalk.com November 2008 - August 2012
Skills
Recruiting, Employee Relations, Employee Engagement, Leadership, Interviews, Onboarding, Management, Team Building, Social Media, Start-ups, New Hire Orientations, Blogging, Benefits Administration, Microsoft Office, Employee Benefits, Employee Recognition, Workers Compensation, Volunteer Management, Facebook, Marketing, New Employee Orientation, Internal Communications, Office Administration, ADP Payroll, Program Management, Applicant Tracking..., Time Management, ADP, Community Outreach, Strategic Partnerships, Personnel Management, Payroll, Employee Training, Administrative Support, Employee Wellness..., Creative Problem Solving, Administrative..., Event Management, HRIS Database Management, Volunteer Coordination, Customer Experience, 401k
Education
Franklin Pierce University 2006 — 2008
BA, Mass Communication
Ohlone College 2004 — 2006
AA, Liberal Arts
Christopher Patton's Genesys Experience June 2008 - February 2013
Job Sales Enablement, Sales Process & Onboarding Coach @ The SAVO Group
Industry Computer Software
Experience
The SAVO Group June 2014 - Present
The SAVO Group June 2013 - June 2014
Genesys June 2008 - February 2013
Oracle 2007 - 2008
Hyperion Solutions 2003 - 2007
Hyperion Solutions 2001 - 2003
ThinkFast Consulting 1996 - 2001
New Resources Corporation 1995 - 1996
COMSI Corporation 1990 - 1995
IBM 1988 - 1990
Skills
Sales Enablement, Leadership, Cross-functional Team..., Sales Process, Solution Selling, Sales Process..., Onboarding, Enterprise Software, Salesforce.com, SaaS, Go-to-market Strategy, Product Marketing, Sales Operations, Selling, Strategy, Management, Professional Services, Direct Sales, Public Speaking, Call Centers, Program Management, Project Management, Sales
Education
Northwestern University 1984 — 1987
BA, Political Science
Fenton High School 1979 — 1983
The SAVO Group June 2014 - Present
The SAVO Group June 2013 - June 2014
Genesys June 2008 - February 2013
Oracle 2007 - 2008
Hyperion Solutions 2003 - 2007
Hyperion Solutions 2001 - 2003
ThinkFast Consulting 1996 - 2001
New Resources Corporation 1995 - 1996
COMSI Corporation 1990 - 1995
IBM 1988 - 1990
Skills
Sales Enablement, Leadership, Cross-functional Team..., Sales Process, Solution Selling, Sales Process..., Onboarding, Enterprise Software, Salesforce.com, SaaS, Go-to-market Strategy, Product Marketing, Sales Operations, Selling, Strategy, Management, Professional Services, Direct Sales, Public Speaking, Call Centers, Program Management, Project Management, Sales
Education
Northwestern University 1984 — 1987
BA, Political Science
Fenton High School 1979 — 1983
Karen O'Meara Karen O'Meara's Genesys Experience March 2010 - Present
Job Business Development Manager at Genesys
Industry Computer Software
Experience
Genesys March 2010 - Present
Frazee Industries April 2005 - December 2009
Skills
Enterprise Software, SaaS, Salesforce.com, Call Center, IVR
Education
San Jose State University
BA, Communications
Genesys March 2010 - Present
Frazee Industries April 2005 - December 2009
Skills
Enterprise Software, SaaS, Salesforce.com, Call Center, IVR
Education
San Jose State University
BA, Communications
Charlie Stackhouse's Genesys Experience January 2010 - December 2013
Job Software Sales Professional
Industry Information Technology and Services
Experience
Five9 January 2014 - September 2014
Genesys January 2010 - December 2013
Genesys Telecommunications Labs May 2006 - December 2009
VoiceGenie 2004 - 2006
Convergys 2001 - 2004
Octel/Lucent 1992 - 2000
Skills
Enterprise Software, Unified Communications, SaaS, Solution Selling, IVR, Contact Centers, Cloud Computing, CTI, VoIP, Marketing, Complex Sales, SIP, Cloud Applications, Customer Experience, CXO level engagement
Education
Penn State University
Five9 January 2014 - September 2014
Genesys January 2010 - December 2013
Genesys Telecommunications Labs May 2006 - December 2009
VoiceGenie 2004 - 2006
Convergys 2001 - 2004
Octel/Lucent 1992 - 2000
Skills
Enterprise Software, Unified Communications, SaaS, Solution Selling, IVR, Contact Centers, Cloud Computing, CTI, VoIP, Marketing, Complex Sales, SIP, Cloud Applications, Customer Experience, CXO level engagement
Education
Penn State University
Michael Yacobian's Genesys Experience December 2014 - Present
Job Sales Engineer
Industry Telecommunications
Experience
Genesys December 2014 - Present
Genesys February 2014 - December 2014
Blue Bay Networks LLC March 2004 - February 2014
Emotion Web June 2001 - March 2004
Wells Fargo Bank May 1997 - September 1997
Skills
Pre-sales, SaaS, Cloud Computing, Mobile Devices, Strategy, Management, Troubleshooting, Networking, Business Development, Leadership, Salesforce.com, Enterprise Software, Data Center, Project Management, solution engineer, CTI, SIP, Telephony, VoIP, Genesys, IVR, Enterprise Solution..., Sales Engineering
Education
University of San Francisco - Masagung Graduate School of Management 2007 — 2009
MBA, 3.9
San Francisco State University 1998 — 2001
Bachelor of Science (BS), Computer Science
St. Igantius College Prep 1990 — 1994
KZV
5-8
Genesys December 2014 - Present
Genesys February 2014 - December 2014
Blue Bay Networks LLC March 2004 - February 2014
Emotion Web June 2001 - March 2004
Wells Fargo Bank May 1997 - September 1997
Skills
Pre-sales, SaaS, Cloud Computing, Mobile Devices, Strategy, Management, Troubleshooting, Networking, Business Development, Leadership, Salesforce.com, Enterprise Software, Data Center, Project Management, solution engineer, CTI, SIP, Telephony, VoIP, Genesys, IVR, Enterprise Solution..., Sales Engineering
Education
University of San Francisco - Masagung Graduate School of Management 2007 — 2009
MBA, 3.9
San Francisco State University 1998 — 2001
Bachelor of Science (BS), Computer Science
St. Igantius College Prep 1990 — 1994
KZV
5-8
JoEllyn Julander JoEllyn Julander's Genesys Experience April 2014 - July 2015
Job Enterprise Account Executive at NICE Systems
Industry Computer Software
Experience
NICE Systems July 2015 - Present
Genesys April 2014 - July 2015
Genesys May 2012 - July 2015
Avaya 2009 - May 2012
MSN Communications, a TDS Company 2004 - 2006
Skills
Solution Selling, Unified Communications, SaaS, Managed Services, Professional Services, VoIP, Salesforce.com, Telecommunications, Direct Sales, Enterprise Software, Cloud Computing, Call Centers
Education
San Diego State University-California State University 1992 — 1996
BS, Accounting
NICE Systems July 2015 - Present
Genesys April 2014 - July 2015
Genesys May 2012 - July 2015
Avaya 2009 - May 2012
MSN Communications, a TDS Company 2004 - 2006
Skills
Solution Selling, Unified Communications, SaaS, Managed Services, Professional Services, VoIP, Salesforce.com, Telecommunications, Direct Sales, Enterprise Software, Cloud Computing, Call Centers
Education
San Diego State University-California State University 1992 — 1996
BS, Accounting
Steve Ewaldz Steve Ewaldz's Genesys Experience February 2000 - February 2009
Job Customerfocused sales leader expert at finding exact fit for customers, partners, and team members
Industry Information Technology and Services
Experience
Oracle November 2013 - Present
Mattersight Corporation July 2011 - November 2013
Convergys May 2010 - July 2011
LiveOps February 2009 - May 2010
Genesys February 2000 - February 2009
SAP January 1998 - February 2000
McKesson Provider Technologies February 1994 - January 1998
Skills
Seek First to Understand, Solution Fit, Customer Service, Customer Satisfaction, Customer Experience, Contact Strategy, Call Center, SaaS, Enterprise Software, Workforce Management, Multi-channel Marketing, Speech Recognition, CTI, Hosting, Routing, SIP, Quality Management, Analytics, Account Management, Customer Retention, Cloud Computing, Start-ups, Managed Services, Business Intelligence, Product Strategy, Sales Management, Product Marketing, Performance Management, Segmentation, Predictive Analytics, IVR, Back Office, Desktop, SAP, Genesys, LiveOps, Mobile Technology, Thought Leadership, CRM, Strategy, Management, Leadership, Solution Selling, Unified Communications, Professional Services, Go-to-market Strategy, Call Centers, Strategic Partnerships, Product Management, Outsourcing
Education
Rockford University
BS, Psychology/Computer Science
Oracle November 2013 - Present
Mattersight Corporation July 2011 - November 2013
Convergys May 2010 - July 2011
LiveOps February 2009 - May 2010
Genesys February 2000 - February 2009
SAP January 1998 - February 2000
McKesson Provider Technologies February 1994 - January 1998
Skills
Seek First to Understand, Solution Fit, Customer Service, Customer Satisfaction, Customer Experience, Contact Strategy, Call Center, SaaS, Enterprise Software, Workforce Management, Multi-channel Marketing, Speech Recognition, CTI, Hosting, Routing, SIP, Quality Management, Analytics, Account Management, Customer Retention, Cloud Computing, Start-ups, Managed Services, Business Intelligence, Product Strategy, Sales Management, Product Marketing, Performance Management, Segmentation, Predictive Analytics, IVR, Back Office, Desktop, SAP, Genesys, LiveOps, Mobile Technology, Thought Leadership, CRM, Strategy, Management, Leadership, Solution Selling, Unified Communications, Professional Services, Go-to-market Strategy, Call Centers, Strategic Partnerships, Product Management, Outsourcing
Education
Rockford University
BS, Psychology/Computer Science
Tayler Thomas taylernthomas@gmail.com Tayler Thomas taylernthomas@gmail.com's Genesys Experience August 2013 - Present
Job Channel Marketing Specialist at Genesys
Industry Marketing and Advertising
Experience
Genesys August 2013 - Present
Freelance January 2012 - Present
Mosaic Sales Solutions April 2013 - January 2014
Prospect Restaurant April 2012 - August 2013
Follett Higher Education Group July 2008 - June 2011
Skills
Customer Service, Team Leadership, Creative Work, Social Media Marketing, Train New Employees, Public Relations, Public Speaking, Sales, Microsoft Excel, Social Media, Social Networking, Marketing, Facebook, Teamwork, PowerPoint, Event Planning, Advertising
Education
San Francisco State University 2011 — 2014
Bachelor's Degree, Marketing
Edison
Edison
Edison High School
Edison High School
Edison High School
Orange Coast College
Orange Coast College
Genesys August 2013 - Present
Freelance January 2012 - Present
Mosaic Sales Solutions April 2013 - January 2014
Prospect Restaurant April 2012 - August 2013
Follett Higher Education Group July 2008 - June 2011
Skills
Customer Service, Team Leadership, Creative Work, Social Media Marketing, Train New Employees, Public Relations, Public Speaking, Sales, Microsoft Excel, Social Media, Social Networking, Marketing, Facebook, Teamwork, PowerPoint, Event Planning, Advertising
Education
San Francisco State University 2011 — 2014
Bachelor's Degree, Marketing
Edison
Edison
Edison High School
Edison High School
Edison High School
Orange Coast College
Orange Coast College
Joseph Heinen's Genesys Experience September 1996 - November 2012
Job Marketing executive, passionate about #custserv software / Cloud
Industry Computer Software
Experience
LiveVox October 2014 - Present
AudioCodes June 2013 - August 2014
JHeinen Marketing Services November 2012 - June 2013
Genesys September 1996 - November 2012
Bank of America 1979 - 1994
Skills
Customer Experience..., CRM, Sales Enablement, Analyst Relations, Start-up Environment, Success Stories, Customer Advisory Boards, Go-to-market Strategy, Customer Engagement, Thought Leadership, Public Relations, B2B Marketing
Education
University of California, Los Angeles - The Anderson School of Management
MBA, Marketing
Notre Dame de Namur University
B.Sc., Business Administration
LiveVox October 2014 - Present
AudioCodes June 2013 - August 2014
JHeinen Marketing Services November 2012 - June 2013
Genesys September 1996 - November 2012
Bank of America 1979 - 1994
Skills
Customer Experience..., CRM, Sales Enablement, Analyst Relations, Start-up Environment, Success Stories, Customer Advisory Boards, Go-to-market Strategy, Customer Engagement, Thought Leadership, Public Relations, B2B Marketing
Education
University of California, Los Angeles - The Anderson School of Management
MBA, Marketing
Notre Dame de Namur University
B.Sc., Business Administration
Amy Brennan Amy Brennan's Genesys Experience March 2014 - May 2014
Job Senior Manager of Product Marketing, Inquisium at Cvent
Industry Computer Software
Experience
Cvent June 2014 - Present
Genesys March 2014 - May 2014
Genesys April 2012 - March 2014
Angel (acquired by Genesys) July 2010 - April 2012
1105 Media May 2008 - March 2010
1105 Media February 2006 - May 2008
DESMAN Associates October 2005 - February 2006
HITT Contracting Inc. October 2004 - August 2005
Skills
Lead Generation, Email Marketing, Demand Generation, Product Marketing, Marketing Strategy, Integrated Marketing, Marketing, Online Advertising, Digital Marketing, Go-to-market Strategy, B2B, Salesforce.com, Marketo, B2B Marketing, SaaS, Business Development, CRM, Marketing Communications, Online Marketing, Advertising, Sales, Project Management, Marketing Management, Trade Shows, Multi-channel Marketing, Public Relations, Marketing Automation, Process Improvement, Direct Marketing, Market Planning, Social Media Marketing, Competitive Analysis, Product Management, SEO, Customer Acquisition..., Event Marketing Strategy, Competitive Marketing..., Sales & Marketing..., Press Releases, Customer Focused..., Budgets, Direct Mail, Sales Management, Google Analytics, Strategic Partnerships, SEM, Database Marketing, Customer Acquisition, Brand Management, Budget
Education
Radford University 2000 — 2004
B.B.A., Marketing
Cvent June 2014 - Present
Genesys March 2014 - May 2014
Genesys April 2012 - March 2014
Angel (acquired by Genesys) July 2010 - April 2012
1105 Media May 2008 - March 2010
1105 Media February 2006 - May 2008
DESMAN Associates October 2005 - February 2006
HITT Contracting Inc. October 2004 - August 2005
Skills
Lead Generation, Email Marketing, Demand Generation, Product Marketing, Marketing Strategy, Integrated Marketing, Marketing, Online Advertising, Digital Marketing, Go-to-market Strategy, B2B, Salesforce.com, Marketo, B2B Marketing, SaaS, Business Development, CRM, Marketing Communications, Online Marketing, Advertising, Sales, Project Management, Marketing Management, Trade Shows, Multi-channel Marketing, Public Relations, Marketing Automation, Process Improvement, Direct Marketing, Market Planning, Social Media Marketing, Competitive Analysis, Product Management, SEO, Customer Acquisition..., Event Marketing Strategy, Competitive Marketing..., Sales & Marketing..., Press Releases, Customer Focused..., Budgets, Direct Mail, Sales Management, Google Analytics, Strategic Partnerships, SEM, Database Marketing, Customer Acquisition, Brand Management, Budget
Education
Radford University 2000 — 2004
B.B.A., Marketing
Chad Mills Chad Mills's Genesys Experience November 2013 - May 2014
Job System Administrator at Bear River Mutual
Industry Computer Software
Experience
Bear River Mutual May 2014 - Present
Genesys November 2013 - May 2014
Echopass September 2012 - November 2013
Solid Instance August 2011 - July 2012
Cemaphore Systems February 2010 - August 2011
Cemaphore Systems November 2007 - February 2011
Blue Casa Communications January 2007 - August 2007
Select Staffing December 2003 - December 2004
Skills
Windows Server, Security, Cisco devices, Network Administration, Active Directory, HP Server Hardware, Cisco Technologies, Disaster Recovery, System Administration, Computer Security, VMware, Wireless Networking, VPN, VMware ESX, Operating Systems
Education
Utah Valley University 2007 — 2011
Information Technology, Networking, Security, System Administration, Web Design
Santa Barbara City College 2003 — 2004
Digital Media, Photo Shop, Maya, Adobe Flash
Bear River Mutual May 2014 - Present
Genesys November 2013 - May 2014
Echopass September 2012 - November 2013
Solid Instance August 2011 - July 2012
Cemaphore Systems February 2010 - August 2011
Cemaphore Systems November 2007 - February 2011
Blue Casa Communications January 2007 - August 2007
Select Staffing December 2003 - December 2004
Skills
Windows Server, Security, Cisco devices, Network Administration, Active Directory, HP Server Hardware, Cisco Technologies, Disaster Recovery, System Administration, Computer Security, VMware, Wireless Networking, VPN, VMware ESX, Operating Systems
Education
Utah Valley University 2007 — 2011
Information Technology, Networking, Security, System Administration, Web Design
Santa Barbara City College 2003 — 2004
Digital Media, Photo Shop, Maya, Adobe Flash
Jānis Dancis Jānis Dancis's Genesys Experience January 2009 - March 2012
Job Applications at FullContact
Industry Information Technology and Services
Experience
FullContact Inc. December 2013 - Present
Cobook SIA April 2012 - November 2013
Genesys January 2009 - March 2012
Conseros Software Inc September 2006 - January 2010
Exigen Group January 2005 - August 2006
Exigen Group February 2004 - December 2004
Exigen Group June 2003 - August 2003
Skills
Java, JavaScript, C#, AJAX, Java Enterprise Edition, Requirements Analysis, Agile Methodologies, Ruby, Python, Linux, Web Applications, Integration, Microsoft Excel, Visual Basic 5.0/6.0
Education
Rigas Tehniska Universitate 2001 — 2004
Computer Science
FullContact Inc. December 2013 - Present
Cobook SIA April 2012 - November 2013
Genesys January 2009 - March 2012
Conseros Software Inc September 2006 - January 2010
Exigen Group January 2005 - August 2006
Exigen Group February 2004 - December 2004
Exigen Group June 2003 - August 2003
Skills
Java, JavaScript, C#, AJAX, Java Enterprise Edition, Requirements Analysis, Agile Methodologies, Ruby, Python, Linux, Web Applications, Integration, Microsoft Excel, Visual Basic 5.0/6.0
Education
Rigas Tehniska Universitate 2001 — 2004
Computer Science
Nicole Agriesti Nicole Agriesti's Genesys Experience July 2012 - August 2013
Job Accounting Analyst at Anritsu Company
Industry Accounting
Experience
Anritsu March 2014 - Present
Passion & Paisley 2009 - Present
Anritsu September 2013 - March 2014
Genesys July 2012 - August 2013
Administrative Bookkeeping Company, Inc. 2006 - 2010
Syngenta 2008 - 2009
Skills
Microsoft Excel, SAP, Financial Reporting, QuickBooks, Simulations, Data Analysis, Spreadsheet Modeling, Mathematics, Problem Solving, Corporate Finance, PowerPoint, Finance, Financial Analysis
Education
San Francisco State University 2010 — 2013
Bachelor of Science (BS) Business Administration, Decision Science (Business Analytics) and Finance
Anritsu March 2014 - Present
Passion & Paisley 2009 - Present
Anritsu September 2013 - March 2014
Genesys July 2012 - August 2013
Administrative Bookkeeping Company, Inc. 2006 - 2010
Syngenta 2008 - 2009
Skills
Microsoft Excel, SAP, Financial Reporting, QuickBooks, Simulations, Data Analysis, Spreadsheet Modeling, Mathematics, Problem Solving, Corporate Finance, PowerPoint, Finance, Financial Analysis
Education
San Francisco State University 2010 — 2013
Bachelor of Science (BS) Business Administration, Decision Science (Business Analytics) and Finance
Elaine Ho, CMP Elaine Ho, CMP's Genesys Experience September 2010 - May 2011
Job Events Coordinator at Kaiser Permanente
Industry Marketing and Advertising
Experience
Kaiser Permanente April 2012 - Present
Kaiser Permanente June 2011 - April 2012
Genesys September 2010 - May 2011
Terry Hines & Associates January 2010 - May 2010
Skills
Project Management, Marketing, Event Management, Strategic Planning, Event Planning, Marketing Strategy, Sponsorship, Corporate Events, Program Management, PowerPoint, Logistics Management, Marketing Communications, Social Media Marketing, Marketing Research, Microsoft Office
Education
San Francisco State University 2007 — 2011
Bachelors of Science, Business Administration, Marketing
Kaiser Permanente April 2012 - Present
Kaiser Permanente June 2011 - April 2012
Genesys September 2010 - May 2011
Terry Hines & Associates January 2010 - May 2010
Skills
Project Management, Marketing, Event Management, Strategic Planning, Event Planning, Marketing Strategy, Sponsorship, Corporate Events, Program Management, PowerPoint, Logistics Management, Marketing Communications, Social Media Marketing, Marketing Research, Microsoft Office
Education
San Francisco State University 2007 — 2011
Bachelors of Science, Business Administration, Marketing
Jennifer Pasquarelli Jennifer Pasquarelli's Genesys Experience April 2014 - Present
Job SaaS Project Manager at Genesys
Industry Telecommunications
Experience
Genesys April 2014 - Present
J.A. Cambece Law Office, P.C. March 2012 - April 2014
SoundBite Communications November 2008 - May 2011
SoundBite Communications May 2007 - November 2008
SoundBite Communications May 2006 - May 2007
J.A. Cambece Law Office, P.C. April 2001 - February 2006
Skills
Salesforce.com, SaaS, Cloud Computing, Telecommunications, Enterprise Software, E-commerce, Strategy, Business Development, Marketing Communications, Leadership, CRM, Strategic Partnerships, Product Marketing, Start-ups, Lead Generation
Education
Plymouth State University 1994 — 1998
BS, Marketing
Genesys April 2014 - Present
J.A. Cambece Law Office, P.C. March 2012 - April 2014
SoundBite Communications November 2008 - May 2011
SoundBite Communications May 2007 - November 2008
SoundBite Communications May 2006 - May 2007
J.A. Cambece Law Office, P.C. April 2001 - February 2006
Skills
Salesforce.com, SaaS, Cloud Computing, Telecommunications, Enterprise Software, E-commerce, Strategy, Business Development, Marketing Communications, Leadership, CRM, Strategic Partnerships, Product Marketing, Start-ups, Lead Generation
Education
Plymouth State University 1994 — 1998
BS, Marketing
Fred Kost's Genesys Experience 1997 - 1999
Job SVP Marketing at HyTrust
Industry Computer & Network Security
Experience
HyTrust June 2015 - Present
Ixia September 2013 - May 2015
Check Point Software Technologies October 2011 - August 2013
Cisco April 2007 - October 2011
Blue Lane Technologies (acquired by VMware) 2004 - 2007
nCircle Network Security 2002 - 2004
Symantec 2002 - 2002
Recourse Technologies 1999 - 2002
Genesys 1997 - 1999
EIT (Verifone Internet Commerce Division) 1995 - 1997
Skills
Product Marketing, Network Security, Go-to-market Strategy, SaaS, Cloud Computing, Enterprise Software, Demand Generation, Sales Enablement, Product Management, Messaging, Product Launch, Strategic Partnerships, Solution Selling, Start-ups, Security, Competitive Analysis, B2B Marketing, Cross-functional Team..., Strategy, Positioning, Strategic Alliances, Mobile Technology, PaaS, Business Development, Marketing Automation, Wireless, Mobile Applications, Thought Leadership, Program Management, Marketing, Cloud Security, Channel Partners, Solutions Marketing, Multi-channel Marketing, Partner Management, Mobile Devices, Product Lifecycle..., Business Alliances, Pre-sales, Lead Generation, Marketing Strategy
Education
Purdue University 1983 — 1987
BSEE, Computer and Electrical Engineering
University of North Carolina at Chapel Hill 1992 — 1994
MBA, Marketing, Finance, General Management
HyTrust June 2015 - Present
Ixia September 2013 - May 2015
Check Point Software Technologies October 2011 - August 2013
Cisco April 2007 - October 2011
Blue Lane Technologies (acquired by VMware) 2004 - 2007
nCircle Network Security 2002 - 2004
Symantec 2002 - 2002
Recourse Technologies 1999 - 2002
Genesys 1997 - 1999
EIT (Verifone Internet Commerce Division) 1995 - 1997
Skills
Product Marketing, Network Security, Go-to-market Strategy, SaaS, Cloud Computing, Enterprise Software, Demand Generation, Sales Enablement, Product Management, Messaging, Product Launch, Strategic Partnerships, Solution Selling, Start-ups, Security, Competitive Analysis, B2B Marketing, Cross-functional Team..., Strategy, Positioning, Strategic Alliances, Mobile Technology, PaaS, Business Development, Marketing Automation, Wireless, Mobile Applications, Thought Leadership, Program Management, Marketing, Cloud Security, Channel Partners, Solutions Marketing, Multi-channel Marketing, Partner Management, Mobile Devices, Product Lifecycle..., Business Alliances, Pre-sales, Lead Generation, Marketing Strategy
Education
Purdue University 1983 — 1987
BSEE, Computer and Electrical Engineering
University of North Carolina at Chapel Hill 1992 — 1994
MBA, Marketing, Finance, General Management
Andrew Salvato Andrew Salvato's Genesys Experience September 2013 - Present
Job Regional Account Executive at Genesys
Industry Information Technology and Services
Experience
Genesys September 2013 - Present
Avaya 2010 - 2013
PAETEC 2009 - 2010
POPP.com 2008 - 2009
Skills
SIP, Call Center, Unified Communications, WLAN, VoIP, IVR, Solution Selling, Channel Management, Problem Solving, MPLS, SIP Trunking, Virtualization, Network Security, Strategic Planning, IP, Channel Partners, Telecommunications, WAN, Wireless, Avaya, Data Center
Education
St. John's University
Management, Business
St. Odilia
St. Odilia
St. Odilia
Genesys September 2013 - Present
Avaya 2010 - 2013
PAETEC 2009 - 2010
POPP.com 2008 - 2009
Skills
SIP, Call Center, Unified Communications, WLAN, VoIP, IVR, Solution Selling, Channel Management, Problem Solving, MPLS, SIP Trunking, Virtualization, Network Security, Strategic Planning, IP, Channel Partners, Telecommunications, WAN, Wireless, Avaya, Data Center
Education
St. John's University
Management, Business
St. Odilia
St. Odilia
St. Odilia
Atvars Karro Atvars Karro's Genesys Experience January 2013 - April 2015
Job QA Automation Product Owner
Industry Information Technology and Services
Experience
Evolution Gaming May 2015 - July 2015
Genesys January 2013 - April 2015
Genesys December 2006 - December 2012
Tieto July 2006 - December 2006
Exigen Group 2000 - 2006
SWH Tehnoloģija June 1998 - December 1999
Skills
Integration Testing, Regression Testing, System Testing, Systems Analysis, Professional Services, Programming, PHP, Python, Oracle Enterprise..., MS SQL, MS Project, Linux, AIX, WebSphere Application..., Solaris, Tomcat, Object Pascal, Performance Testing, MySQL, Atlassian JIRA, Confluence, Test Planning, Test Cases, Test Management, Manual Testing, Requirements Analysis, SQL, Oracle, Exploratory Testing, Test Design, Software Development, JIRA, Quality Assurance, Test Automation, Agile Methodologies, Software Quality..., Microsoft SQL Server
Education
Rigas Tehniska Universitate 1995 — 2005
master, Computer sciences
Evolution Gaming May 2015 - July 2015
Genesys January 2013 - April 2015
Genesys December 2006 - December 2012
Tieto July 2006 - December 2006
Exigen Group 2000 - 2006
SWH Tehnoloģija June 1998 - December 1999
Skills
Integration Testing, Regression Testing, System Testing, Systems Analysis, Professional Services, Programming, PHP, Python, Oracle Enterprise..., MS SQL, MS Project, Linux, AIX, WebSphere Application..., Solaris, Tomcat, Object Pascal, Performance Testing, MySQL, Atlassian JIRA, Confluence, Test Planning, Test Cases, Test Management, Manual Testing, Requirements Analysis, SQL, Oracle, Exploratory Testing, Test Design, Software Development, JIRA, Quality Assurance, Test Automation, Agile Methodologies, Software Quality..., Microsoft SQL Server
Education
Rigas Tehniska Universitate 1995 — 2005
master, Computer sciences
Kourtney Burrows's Genesys Experience February 2015 - Present
Job Marketing Specialist at Genesys
Industry Public Relations and Communications
Experience
Genesys February 2015 - Present
Genesys June 2014 - Present
Buca di Beppo March 2012 - July 2014
CKR Interactive January 2013 - May 2013
Skills
Facebook, Social Media, Public Relations, Social Media Marketing, Social Networking, Blogging, Marketing Communications, Pitch Letters, Event Management, Advertising, AP style writing, Press Releases, Strategic Communications, Press Release..., Organizational..., InDesign, Corporate Communications, Media Relations, Marketing
Education
San Jose State University 2009 — 2014
Bachelor of Applied Science (B.A.Sc.), Public Relations
Genesys February 2015 - Present
Genesys June 2014 - Present
Buca di Beppo March 2012 - July 2014
CKR Interactive January 2013 - May 2013
Skills
Facebook, Social Media, Public Relations, Social Media Marketing, Social Networking, Blogging, Marketing Communications, Pitch Letters, Event Management, Advertising, AP style writing, Press Releases, Strategic Communications, Press Release..., Organizational..., InDesign, Corporate Communications, Media Relations, Marketing
Education
San Jose State University 2009 — 2014
Bachelor of Applied Science (B.A.Sc.), Public Relations
Ian Jacobs Ian Jacobs's Genesys Experience October 2012 - June 2014
Job Senior Analyst at Forrester Research
Industry Research
Experience
Forrester Research June 2014 - Present
Genesys October 2012 - June 2014
Ovum August 2008 - October 2012
Frost & Sullivan November 2005 - August 2008
Current Analysis January 2004 - 2005
The 451 Group December 2000 - January 2004
IDG 1998 - 1999
CMP Media 1994 - 1998
VARBusiness Magazine 1994 - 1998
800-Software 1994 - 1994
Skills
Due Diligence, Competitive Intelligence, Thought Leadership, Competitive Analysis, Market Research, Social Media, Analyst Relations, Analytics, Market Analysis, Mobile Devices, Product Management, Marketing Strategy, Go-to-market Strategy, Marketing Communications, Market Intelligence, CRM, Analysis, Customer Experience, Strategy, Unified Communications, Enterprise Software, Customer Satisfaction, Consulting, Columnist, Customer Engagement, Customer Support, Segmentation, Technology, Social CRM, Social Media Marketing, Customer Service, Marketing, Business Intelligence, Contact Centers, Strategic Partnerships, Writing
Education
Stanford University 1991 — 1992
MA
Rutgers University-New Brunswick 1987 — 1991
BA
Forrester Research June 2014 - Present
Genesys October 2012 - June 2014
Ovum August 2008 - October 2012
Frost & Sullivan November 2005 - August 2008
Current Analysis January 2004 - 2005
The 451 Group December 2000 - January 2004
IDG 1998 - 1999
CMP Media 1994 - 1998
VARBusiness Magazine 1994 - 1998
800-Software 1994 - 1994
Skills
Due Diligence, Competitive Intelligence, Thought Leadership, Competitive Analysis, Market Research, Social Media, Analyst Relations, Analytics, Market Analysis, Mobile Devices, Product Management, Marketing Strategy, Go-to-market Strategy, Marketing Communications, Market Intelligence, CRM, Analysis, Customer Experience, Strategy, Unified Communications, Enterprise Software, Customer Satisfaction, Consulting, Columnist, Customer Engagement, Customer Support, Segmentation, Technology, Social CRM, Social Media Marketing, Customer Service, Marketing, Business Intelligence, Contact Centers, Strategic Partnerships, Writing
Education
Stanford University 1991 — 1992
MA
Rutgers University-New Brunswick 1987 — 1991
BA
Yuliya Suvorava Yuliya Suvorava's Genesys Experience March 2015 - Present
Job Software Operations Analyst/Professional Services Administrator at Genesys
Industry Capital Markets
Experience
Genesys March 2015 - Present
RBS Markets and International Banking September 2013 - February 2015
E*TRADE Financial June 2011 - September 2013
Hold Brothers Capital, LLC June 2010 - May 2011
JP Morgan Chase November 2010 - February 2011
Wells Fargo Bank December 2008 - May 2010
Euor-Mir Corp April 2006 - November 2008
Skills
Equities, Investments, Trading, Securities, Series 7, Customer Service, Options, Risk Management, Banking, Financial Services, Management, Portfolio Management, Analysis, Sales, Series 63, Financial Markets, Investment Strategies, Budgets, Stocks, Economics, Operations Analyst, Futures Trading, Foreign Currency Trading, JavaScript, AngularJS, HTML5, CSS, Node.js, Software Development, FINRA, Finance
Education
Salt Lake Community College 2011 — 2015
Bachelors, Business
Stratford Career Institute 2004 — 2008
Technical Degree, Travel/Tourism
Genesys March 2015 - Present
RBS Markets and International Banking September 2013 - February 2015
E*TRADE Financial June 2011 - September 2013
Hold Brothers Capital, LLC June 2010 - May 2011
JP Morgan Chase November 2010 - February 2011
Wells Fargo Bank December 2008 - May 2010
Euor-Mir Corp April 2006 - November 2008
Skills
Equities, Investments, Trading, Securities, Series 7, Customer Service, Options, Risk Management, Banking, Financial Services, Management, Portfolio Management, Analysis, Sales, Series 63, Financial Markets, Investment Strategies, Budgets, Stocks, Economics, Operations Analyst, Futures Trading, Foreign Currency Trading, JavaScript, AngularJS, HTML5, CSS, Node.js, Software Development, FINRA, Finance
Education
Salt Lake Community College 2011 — 2015
Bachelors, Business
Stratford Career Institute 2004 — 2008
Technical Degree, Travel/Tourism
Craig Covington Craig Covington's Genesys Experience November 2012 - November 2013
Job Director, Product Management at Five9
Industry Computer Software
Experience
Five9 November 2013 - Present
Genesys November 2012 - November 2013
Genesys May 2007 - November 2012
ShoreTel November 2005 - May 2007
Aspect Software April 2000 - November 2005
Intuit May 1995 - April 2000
Pfieffer/Jossey Bass October 1992 - May 1994
Skills
VoIP, SaaS, Product Management, Enterprise Software, Go-to-market Strategy, Unified Communications, Product Marketing, Cloud Computing, Sales Enablement, Telecommunications, Mobile Devices, Analytics, Program Management, Product Launch, Management, Competitive Analysis, Pre-sales, Strategic Partnerships, Demand Generation, Business Alliances, Sales Process, Product Development, Leadership, Large scale, complex..., IVR, Contact Centers, Sales Engineering, Partner Management, Channel, Professional Services, Call Center, SIP, Solution Selling, Strategy, CRM, Product Lifecycle..., Start-ups, Salesforce.com, Software Industry, Consulting, Managed Services, Cross-functional Team..., CTI, Customer Experience, Business Intelligence, PaaS, Telephony, Genesys, Vendor Management, IP
Education
San Diego State University 1997 — 1999
MBA
UC Santa Barbara 1981 — 1983
BA with Honors
Crossfit Campbell
Five9 November 2013 - Present
Genesys November 2012 - November 2013
Genesys May 2007 - November 2012
ShoreTel November 2005 - May 2007
Aspect Software April 2000 - November 2005
Intuit May 1995 - April 2000
Pfieffer/Jossey Bass October 1992 - May 1994
Skills
VoIP, SaaS, Product Management, Enterprise Software, Go-to-market Strategy, Unified Communications, Product Marketing, Cloud Computing, Sales Enablement, Telecommunications, Mobile Devices, Analytics, Program Management, Product Launch, Management, Competitive Analysis, Pre-sales, Strategic Partnerships, Demand Generation, Business Alliances, Sales Process, Product Development, Leadership, Large scale, complex..., IVR, Contact Centers, Sales Engineering, Partner Management, Channel, Professional Services, Call Center, SIP, Solution Selling, Strategy, CRM, Product Lifecycle..., Start-ups, Salesforce.com, Software Industry, Consulting, Managed Services, Cross-functional Team..., CTI, Customer Experience, Business Intelligence, PaaS, Telephony, Genesys, Vendor Management, IP
Education
San Diego State University 1997 — 1999
MBA
UC Santa Barbara 1981 — 1983
BA with Honors
Crossfit Campbell
Karen Smith's Genesys Experience January 2005 - October 2009
Job Vice President of Sales/Western US and Southeast
Industry Telecommunications
Experience
eLoyalty a TeleTech Company July 2012 - Present
Convergys April 2010 - July 2012
Arise Virtual Solutions Inc. 2009 - June 2011
Genesys January 2005 - October 2009
Nuasis 2002 - 2005
Aspect Communications July 1998 - September 2002
Siemens Enterprise Communications November 1996 - July 1998
Skills
SaaS, Direct Sales, Call Center, Contact Centers, Solution Selling, Enterprise Software, Salesforce.com, IVR, Account Management, Telecommunications, Product Management, Sales Management, New Business Development, Lead Generation, CRM, Telephony, Call Centers, Customer Experience, VoIP, Cloud Computing, CTI, Selling, Management, Channel Partners, Managed Services, Sales Process, Unified Communications, Professional Services, Start-ups, Pre-sales, ACD, Partner Management, Leadership, Go-to-market Strategy, Mobile Devices, SIP, Product Marketing, Sales, Demand Generation, Inbound Marketing, Outsourcing, Avaya, Business Alliances, Sales Enablement, Vendor Management, Sales & Marketing..., Software Industry, Sales Operations, Strategic Partnerships, BPO
Education
San Jose State University 1980 — 1983
BS, Marketing, Management
eLoyalty a TeleTech Company July 2012 - Present
Convergys April 2010 - July 2012
Arise Virtual Solutions Inc. 2009 - June 2011
Genesys January 2005 - October 2009
Nuasis 2002 - 2005
Aspect Communications July 1998 - September 2002
Siemens Enterprise Communications November 1996 - July 1998
Skills
SaaS, Direct Sales, Call Center, Contact Centers, Solution Selling, Enterprise Software, Salesforce.com, IVR, Account Management, Telecommunications, Product Management, Sales Management, New Business Development, Lead Generation, CRM, Telephony, Call Centers, Customer Experience, VoIP, Cloud Computing, CTI, Selling, Management, Channel Partners, Managed Services, Sales Process, Unified Communications, Professional Services, Start-ups, Pre-sales, ACD, Partner Management, Leadership, Go-to-market Strategy, Mobile Devices, SIP, Product Marketing, Sales, Demand Generation, Inbound Marketing, Outsourcing, Avaya, Business Alliances, Sales Enablement, Vendor Management, Sales & Marketing..., Software Industry, Sales Operations, Strategic Partnerships, BPO
Education
San Jose State University 1980 — 1983
BS, Marketing, Management
David Wesen David Wesen's Genesys Experience March 1999 - February 2002
Job
Industry Computer Software
Experience
ClickFox April 2008 - Present
Transera September 2004 - April 2008
Rockwell FirstPoint Contact February 2002 - September 2004
Genesys March 1999 - February 2002
Hewlett-Packard November 1995 - March 1999
AT&T April 1993 - November 1995
AT&T Labs, Inc. August 1986 - April 1993
Sperry Univac February 1986 - July 1986
Skills
SaaS, Analytics, Strategy, Call Centers, Telecommunications, Solution Selling, Leadership, Professional Services, Cloud Computing, Product Management, Management, CRM, Managed Services, Solution Architecture, Data Warehousing, Enterprise Software, Big Data, Architectures, Unified Communications, Integration
Education
Prairie State College
Purdue University Calumet
University of Phoenix
ClickFox April 2008 - Present
Transera September 2004 - April 2008
Rockwell FirstPoint Contact February 2002 - September 2004
Genesys March 1999 - February 2002
Hewlett-Packard November 1995 - March 1999
AT&T April 1993 - November 1995
AT&T Labs, Inc. August 1986 - April 1993
Sperry Univac February 1986 - July 1986
Skills
SaaS, Analytics, Strategy, Call Centers, Telecommunications, Solution Selling, Leadership, Professional Services, Cloud Computing, Product Management, Management, CRM, Managed Services, Solution Architecture, Data Warehousing, Enterprise Software, Big Data, Architectures, Unified Communications, Integration
Education
Prairie State College
Purdue University Calumet
University of Phoenix
Samantha Cushing's Genesys Experience June 2013 - December 2014
Job SaaS Customer Success Manager at Genesys
Industry Information Technology and Services
Experience
Genesys June 2013 - December 2014
Convergenz August 2012 - May 2013
Convergenz November 2011 - August 2012
UNCF January 2011 - November 2011
UNCF August 2010 - December 2010
Davis Industries, Inc June 2009 - April 2010
Skills
Customer Service, Training, Project Management, Cloud Computing, SaaS, Employee Relations, Program Management, Applicant Tracking..., Salesforce.com, SharePoint, Budgets, Project Coordinating, CRM, Leadership, Sales, Data Analysis, Order Management, Process Improvement, Analysis, Business Intelligence, Inventory Management, Budgeting, Editing, Account Management, VMS, Adobe Creative Suite, Project Coordination, Microsoft Project, MS Project, Enterprise Account..., Contact Center..., Customer Experience..., Customer Experience
Education
Radford University
Bachelor of Science, Media Studies with Journalism concentration, Psychology
Forest Park High School
IT Advanced diploma, IT Computer Graphics
Genesys June 2013 - December 2014
Convergenz August 2012 - May 2013
Convergenz November 2011 - August 2012
UNCF January 2011 - November 2011
UNCF August 2010 - December 2010
Davis Industries, Inc June 2009 - April 2010
Skills
Customer Service, Training, Project Management, Cloud Computing, SaaS, Employee Relations, Program Management, Applicant Tracking..., Salesforce.com, SharePoint, Budgets, Project Coordinating, CRM, Leadership, Sales, Data Analysis, Order Management, Process Improvement, Analysis, Business Intelligence, Inventory Management, Budgeting, Editing, Account Management, VMS, Adobe Creative Suite, Project Coordination, Microsoft Project, MS Project, Enterprise Account..., Contact Center..., Customer Experience..., Customer Experience
Education
Radford University
Bachelor of Science, Media Studies with Journalism concentration, Psychology
Forest Park High School
IT Advanced diploma, IT Computer Graphics
Arshdeep Brar's Genesys Experience March 2015 - Present
Job Sr Automation QA Analyst at Genesys
Industry Information Technology and Services
Experience
Genesys March 2015 - Present
London life / Great-West Lifeco Inc Client for TCS Canada August 2013 - January 2015
AT&T Client for Tech Mahindra Ltd October 2010 - August 2013
BT Global Services Client for Tech Mahindra Ltd June 2008 - October 2010
Punjab Communications Limited December 2007 - May 2008
Skills
SDLC, Test Automation, Regression Testing, QTP, Selenium, Protractor, Quality Center, Test Planning, Manual Testing, AngularJS, TestNG, JUnit, JIRA, Testing, ClearQuest, SQL, Software Quality..., Test Cases, Unix, VBScript, Requirements Analysis, Databases, Web Services, XML, Solution Architecture, Test Strategy, Core Java, User Acceptance Testing, Quality Assurance, Black Box Testing, Test Management, Software Documentation, Integration Testing, Telecommunications, PL/SQL, System Testing, Integration, Oracle, Web Applications, Unix Shell Scripting, Software Testing Life..., Java, Bugzilla, HP QTP, Business Requirements, Agile Methodologies, Management, HP Quality Center
Education
University College of Engineering Punjabi University Patiala 2004 — 2008
B Tech, Electronics and Communications
Punjabi University 2002 — 2004
12th, Non Medical
BDPS Patiala 1990 — 2002
10th
Genesys March 2015 - Present
London life / Great-West Lifeco Inc Client for TCS Canada August 2013 - January 2015
AT&T Client for Tech Mahindra Ltd October 2010 - August 2013
BT Global Services Client for Tech Mahindra Ltd June 2008 - October 2010
Punjab Communications Limited December 2007 - May 2008
Skills
SDLC, Test Automation, Regression Testing, QTP, Selenium, Protractor, Quality Center, Test Planning, Manual Testing, AngularJS, TestNG, JUnit, JIRA, Testing, ClearQuest, SQL, Software Quality..., Test Cases, Unix, VBScript, Requirements Analysis, Databases, Web Services, XML, Solution Architecture, Test Strategy, Core Java, User Acceptance Testing, Quality Assurance, Black Box Testing, Test Management, Software Documentation, Integration Testing, Telecommunications, PL/SQL, System Testing, Integration, Oracle, Web Applications, Unix Shell Scripting, Software Testing Life..., Java, Bugzilla, HP QTP, Business Requirements, Agile Methodologies, Management, HP Quality Center
Education
University College of Engineering Punjabi University Patiala 2004 — 2008
B Tech, Electronics and Communications
Punjabi University 2002 — 2004
12th, Non Medical
BDPS Patiala 1990 — 2002
10th
Joseph Danski Joseph Danski's Genesys Experience March 2015 - Present
Job Global Cloud Partner Enablement Manager at Genesys
Industry Computer Software
Experience
Genesys March 2015 - Present
Genesys February 2014 - March 2015
Genesys February 2012 - February 2014
Genesys August 2010 - February 2012
Merrill Lynch March 2008 - August 2010
Merrill Lynch June 2006 - March 2008
Skills
Call Center, IVR, Workforce Management, Customer Experience, Genesys, Avaya, Contact Centers, SaaS, CTI, Call Centers, Telephony, Six Sigma, Professional Services, Telecommunications, Unified Communications, ACD, VoIP, Inbound Marketing, Managed Services
Education
Penn State University 1991 — 1996
BS, Economics
Jackson Memorial High School 1988 — 1991
Genesys March 2015 - Present
Genesys February 2014 - March 2015
Genesys February 2012 - February 2014
Genesys August 2010 - February 2012
Merrill Lynch March 2008 - August 2010
Merrill Lynch June 2006 - March 2008
Skills
Call Center, IVR, Workforce Management, Customer Experience, Genesys, Avaya, Contact Centers, SaaS, CTI, Call Centers, Telephony, Six Sigma, Professional Services, Telecommunications, Unified Communications, ACD, VoIP, Inbound Marketing, Managed Services
Education
Penn State University 1991 — 1996
BS, Economics
Jackson Memorial High School 1988 — 1991
Robert Trent, PMP, Lean Six Sigma Robert Trent, PMP, Lean Six Sigma's Genesys Experience 2007 - June 2007
Job Executive Consultant Partner at Verizon Enterprise Solutions
Industry Management Consulting
Experience
Verizon Enterprise Solutions May 2014 - Present
Customer Affinity Solutions, LLC September 2013 - April 2014
Performance Technology Partner, LLC June 2011 - September 2013
Metabolic Cardiovascular Institute of FL January 2011 - June 2011
Contact Center Transformation Group, Inc. January 2007 - June 2011
USAA October 2010 - April 2011
Outsource Institute January 2009 - April 2011
Consultant to Chunghwa Telephone (China) August 2009 - October 2009
Verizon June 2007 - April 2009
Genesys 2007 - June 2007
Skills
Business Development, Project Management, Account Management, Contact Centers, Management Consulting, Call Center, Telephony, Customer Experience, CRM, Business Transformation, Business Process..., Cloud Computing, Requirements Analysis, Business Process, Professional Services, Strategic Planning, Telecommunications, Workforce Management, Outsourcing, Business Analysis, Genesys, IVR, Process Improvement, Team Leadership, Solution Selling, Integration, CTI, Salesforce.com, Enterprise Software, Direct Sales, Managed Services, Leadership, Program Management, Strategy, Management, Strategic Partnerships, Avaya, BPO, SaaS, Pre-sales, Sales Operations, VoIP, Call Centers, Unified Communications, Consulting, Selling, Channel Partners, Vendor Management, Training, Networking
Education
Rutgers, The State University of New Jersey-New Brunswick 1973 — 1975
MEd
The College of New Jersey 1971 — 1973
BS
Valley Forge Military Academy & College 1966 — 1969
HSD
Verizon Enterprise Solutions May 2014 - Present
Customer Affinity Solutions, LLC September 2013 - April 2014
Performance Technology Partner, LLC June 2011 - September 2013
Metabolic Cardiovascular Institute of FL January 2011 - June 2011
Contact Center Transformation Group, Inc. January 2007 - June 2011
USAA October 2010 - April 2011
Outsource Institute January 2009 - April 2011
Consultant to Chunghwa Telephone (China) August 2009 - October 2009
Verizon June 2007 - April 2009
Genesys 2007 - June 2007
Skills
Business Development, Project Management, Account Management, Contact Centers, Management Consulting, Call Center, Telephony, Customer Experience, CRM, Business Transformation, Business Process..., Cloud Computing, Requirements Analysis, Business Process, Professional Services, Strategic Planning, Telecommunications, Workforce Management, Outsourcing, Business Analysis, Genesys, IVR, Process Improvement, Team Leadership, Solution Selling, Integration, CTI, Salesforce.com, Enterprise Software, Direct Sales, Managed Services, Leadership, Program Management, Strategy, Management, Strategic Partnerships, Avaya, BPO, SaaS, Pre-sales, Sales Operations, VoIP, Call Centers, Unified Communications, Consulting, Selling, Channel Partners, Vendor Management, Training, Networking
Education
Rutgers, The State University of New Jersey-New Brunswick 1973 — 1975
MEd
The College of New Jersey 1971 — 1973
BS
Valley Forge Military Academy & College 1966 — 1969
HSD
Tracey Waterman's Genesys Experience 1998 - 2001
Job Teacher Advisor at Los Angeles Unified School District
Industry E-Learning
Experience
Los Angeles Unified School District August 2014 - Present
Los Angeles Unified School District 2003 - Present
Los Angeles Unified School District July 2013 - August 2014
Exigen Group 2002 - 2003
Genesys 1998 - 2001
Ravenswood City School District 1997 - 1998
Futurekids 1995 - 1996
Los Angeles Unified School District 1990 - 1995
Skills
Technology Integration, Distance Learning, Secondary Education, Curriculum Mapping, Smartboard, Professional Learning..., RTI, Instructional Design, Instructional Technology, Differentiated..., Curriculum Design, Curriculum Development, Technical Writing, E-Learning, Educational Technology
Education
San Francisco State University
Master's degree, Instructional Technology
University of Southern California
BA, Philosophy
Los Angeles Unified School District August 2014 - Present
Los Angeles Unified School District 2003 - Present
Los Angeles Unified School District July 2013 - August 2014
Exigen Group 2002 - 2003
Genesys 1998 - 2001
Ravenswood City School District 1997 - 1998
Futurekids 1995 - 1996
Los Angeles Unified School District 1990 - 1995
Skills
Technology Integration, Distance Learning, Secondary Education, Curriculum Mapping, Smartboard, Professional Learning..., RTI, Instructional Design, Instructional Technology, Differentiated..., Curriculum Design, Curriculum Development, Technical Writing, E-Learning, Educational Technology
Education
San Francisco State University
Master's degree, Instructional Technology
University of Southern California
BA, Philosophy
Patricia Maggard, PMP, Green Belt Patricia Maggard, PMP, Green Belt's Genesys Experience January 1999 - January 2000
Job Head of Integration Services AM at DPDHL
Industry Information Technology and Services
Experience
DP DHL 2011 - Present
Deutsche Post World Net/DHL 2003 - 2011
Sprint 1988 - January 2003
Genesys January 1999 - January 2000
Arthur Andersen Co June 1985 - June 1986
Skills
Vendor Management, Program Management, Project Management, Business Process..., Change Management, Management, Business Analysis, Process Improvement, SDLC, Cross-functional Team..., Team Management, IT Strategy, Telecommunications, Software Documentation, Supply Chain, Business Process, Operations Management, Project Portfolio..., Strategic Planning, Integration, Team Building, Team Leadership, Leadership, Analysis, Budgets, Business Intelligence, Software Project..., Training, ITIL, IT Management, Logistics, PMO, PMP, ERP, IT Service Management, Outsourcing, CRM
Education
Villanova University 2009 — 2009
Certificate, Six Sigma
George Washington University 1997 — 1999
Master Cert, Project Management
Webster University 1985 — 1999
MA, Information Systems
Pittsburg State University 1979 — 1982
Bachelor's degree, Computer and Information Sciences, General
DP DHL 2011 - Present
Deutsche Post World Net/DHL 2003 - 2011
Sprint 1988 - January 2003
Genesys January 1999 - January 2000
Arthur Andersen Co June 1985 - June 1986
Skills
Vendor Management, Program Management, Project Management, Business Process..., Change Management, Management, Business Analysis, Process Improvement, SDLC, Cross-functional Team..., Team Management, IT Strategy, Telecommunications, Software Documentation, Supply Chain, Business Process, Operations Management, Project Portfolio..., Strategic Planning, Integration, Team Building, Team Leadership, Leadership, Analysis, Budgets, Business Intelligence, Software Project..., Training, ITIL, IT Management, Logistics, PMO, PMP, ERP, IT Service Management, Outsourcing, CRM
Education
Villanova University 2009 — 2009
Certificate, Six Sigma
George Washington University 1997 — 1999
Master Cert, Project Management
Webster University 1985 — 1999
MA, Information Systems
Pittsburg State University 1979 — 1982
Bachelor's degree, Computer and Information Sciences, General
Kent Williams Kent Williams's Genesys Experience October 2013 - May 2015
Job Finance at Bank of the West
Industry Financial Services
Experience
Bank of the West May 2015 - Present
Genesys October 2013 - May 2015
UnitedHealth Group February 2010 - October 2013
UnitedHealth Group November 2006 - January 2010
Menlo Worldwide May 2001 - August 2004
Skills
Forecasting, Financial Analysis, Financial Modeling, Budgets, Essbase, Financial Forecasting, Financial Reporting, Variance Analysis, Management Of Direct..., Process Improvement, Finance, Business Analysis, Pricing, Analysis, Accounting, Microsoft Excel, Strategic Planning, Corporate FP&A, Cross-functional Team..., PeopleSoft, Month End Close, CMA, Team Management, SaaS, Financial Variance..., Teamwork
Education
University of San Francisco - Masagung Graduate School of Management 2004 — 2006
MBA, Management & International Business, 3.7
San Francisco State University 1996 — 2000
Bachelor of Science (B.S.), Business Administration and Management, General
Bank of the West May 2015 - Present
Genesys October 2013 - May 2015
UnitedHealth Group February 2010 - October 2013
UnitedHealth Group November 2006 - January 2010
Menlo Worldwide May 2001 - August 2004
Skills
Forecasting, Financial Analysis, Financial Modeling, Budgets, Essbase, Financial Forecasting, Financial Reporting, Variance Analysis, Management Of Direct..., Process Improvement, Finance, Business Analysis, Pricing, Analysis, Accounting, Microsoft Excel, Strategic Planning, Corporate FP&A, Cross-functional Team..., PeopleSoft, Month End Close, CMA, Team Management, SaaS, Financial Variance..., Teamwork
Education
University of San Francisco - Masagung Graduate School of Management 2004 — 2006
MBA, Management & International Business, 3.7
San Francisco State University 1996 — 2000
Bachelor of Science (B.S.), Business Administration and Management, General
Justin (JD) Wells Justin (JD) Wells's Genesys Experience November 2013 - Present
Job Quality Assurance Engineer at Genesys Cloud
Industry Telecommunications
Experience
Genesys November 2013 - Present
Echopass January 2012 - November 2013
Echopass January 2009 - January 2013
Echopass April 2006 - January 2009
Computer Tech January 2006 - April 2006
Vanguard Car Rental 2002 - 2004
Skills
Genesys, Call Center, Telecommunications, SIP, Troubleshooting, CTI, Call Routing, IVR, SaaS, Incident Management, VoIP, Linux, Process Improvement, ITIL, HTML, Hosted Services, php, Genesys WFM 7.5, Genesys WFM 8.0, Genesys Composer 8.x, Genesys Studio GVP, IIS, Project Management, Software Development, Agile Methodologies, Contact Centers, Unified Communications, MySQL, Workforce Management, Telephony, Quality Assurance, Microsoft SQL Server, Testing, Technical Support, CRM, Integration, Network Design, VMware, Active Directory, Pre-sales, Disaster Recovery, Servers, Call Centers, Enterprise Software, Network Security, Cloud Computing, SQL
Education
Salt Lake Community College 2005 — 2009
Computer Science
Genesys November 2013 - Present
Echopass January 2012 - November 2013
Echopass January 2009 - January 2013
Echopass April 2006 - January 2009
Computer Tech January 2006 - April 2006
Vanguard Car Rental 2002 - 2004
Skills
Genesys, Call Center, Telecommunications, SIP, Troubleshooting, CTI, Call Routing, IVR, SaaS, Incident Management, VoIP, Linux, Process Improvement, ITIL, HTML, Hosted Services, php, Genesys WFM 7.5, Genesys WFM 8.0, Genesys Composer 8.x, Genesys Studio GVP, IIS, Project Management, Software Development, Agile Methodologies, Contact Centers, Unified Communications, MySQL, Workforce Management, Telephony, Quality Assurance, Microsoft SQL Server, Testing, Technical Support, CRM, Integration, Network Design, VMware, Active Directory, Pre-sales, Disaster Recovery, Servers, Call Centers, Enterprise Software, Network Security, Cloud Computing, SQL
Education
Salt Lake Community College 2005 — 2009
Computer Science
Nichol Lucido, CHES Nichol Lucido, CHES's Genesys Experience March 2015 - Present
Job Sr. Accounting Clerk at Genesys
Industry Telecommunications
Experience
Genesys March 2015 - Present
Rio Tinto November 2012 - March 2015
Rio Tinto March 2009 - March 2015
Rio Tinto May 2011 - November 2012
Rio Tinto March 2010 - May 2011
Rio Tinto November 2005 - March 2010
Snow, Christensen & Martineau June 2002 - November 2005
Snow, Christensen & Martineau June 2000 - June 2002
Skills
Process Improvement, Accounts Payable, Management, Accounting, Microsoft Office, Customer Service, Microsoft Word, SAP, Auditing, Microsoft Excel, Budgets, Outlook, Account Reconciliation, Time Management, Data Analysis, Invoicing, Team Leadership, Performance Management, System Administration, Analysis, PowerPoint, Public Speaking, Mining, Employee Relations, Strategic Planning, Financial Analysis, Teamwork, Research, Windows, Financial Reporting, Purchasing, Program Evaluation, Cost Accounting, Accruals, Workforce Planning, Health Education, Software Documentation, Data Entry, Administration, Program Planning, Marketing Communications, Conflict Resolution, Expense Reports, Plannning, Health Promotion, OSHA 10HR, Working at Heights -..., CHES, Risk Assessment, Ergonomic Coaching
Education
University of Utah 2011 — 2013
Bachelor of Science (BS), Health Promotion & Education, 3.983
Salt Lake Community College 2008 — 2010
AS, General Studies
Genesys March 2015 - Present
Rio Tinto November 2012 - March 2015
Rio Tinto March 2009 - March 2015
Rio Tinto May 2011 - November 2012
Rio Tinto March 2010 - May 2011
Rio Tinto November 2005 - March 2010
Snow, Christensen & Martineau June 2002 - November 2005
Snow, Christensen & Martineau June 2000 - June 2002
Skills
Process Improvement, Accounts Payable, Management, Accounting, Microsoft Office, Customer Service, Microsoft Word, SAP, Auditing, Microsoft Excel, Budgets, Outlook, Account Reconciliation, Time Management, Data Analysis, Invoicing, Team Leadership, Performance Management, System Administration, Analysis, PowerPoint, Public Speaking, Mining, Employee Relations, Strategic Planning, Financial Analysis, Teamwork, Research, Windows, Financial Reporting, Purchasing, Program Evaluation, Cost Accounting, Accruals, Workforce Planning, Health Education, Software Documentation, Data Entry, Administration, Program Planning, Marketing Communications, Conflict Resolution, Expense Reports, Plannning, Health Promotion, OSHA 10HR, Working at Heights -..., CHES, Risk Assessment, Ergonomic Coaching
Education
University of Utah 2011 — 2013
Bachelor of Science (BS), Health Promotion & Education, 3.983
Salt Lake Community College 2008 — 2010
AS, General Studies
Andrea Rooz's Genesys Experience 2001 - 2015
Job CEO at Andrea Rooz Talent Services
Industry Broadcast Media
Experience
Andrea Rooz Talent Services April 2003 - Present
Genesys 2001 - 2015
Genesys 2001 - 2015
Standard Radio March 2005 - October 2005
Standard Broadcasting February 2002 - March 2005
EZ ROCK 97.3FM 1992 - 2005
Corus Entertainment February 2000 - February 2001
EZ Rock 1996 - 2000
Skills
Voice Over, Radio, Voice Acting, Radio Broadcasting, Broadcast, Radio Producing, Radio Host, Commercials, Television, Audio Editing, Radio Advertising, Adobe Audition, Photography, Entertainment, Recording, Music, Acting, Media Production, Film, Advertising, Video, Music Production, Broadcast Journalism, Video Production, Sound, Documentaries, Emcee, Radio Promotions, Podcasting, Broadcast Television, New Media, Audio Post Production, Producing, Pro Tools, Multimedia, Social Media
Education
Seneca College of Applied Arts and Technology 1988 — 1990
Radio and Television Broadcasting, Radio and Television production and broadcasting
Sir Sanford Fleming 1984 — 1986
High School Honours Diploma
Camp Northland
Camp Northland
Andrea Rooz Talent Services April 2003 - Present
Genesys 2001 - 2015
Genesys 2001 - 2015
Standard Radio March 2005 - October 2005
Standard Broadcasting February 2002 - March 2005
EZ ROCK 97.3FM 1992 - 2005
Corus Entertainment February 2000 - February 2001
EZ Rock 1996 - 2000
Skills
Voice Over, Radio, Voice Acting, Radio Broadcasting, Broadcast, Radio Producing, Radio Host, Commercials, Television, Audio Editing, Radio Advertising, Adobe Audition, Photography, Entertainment, Recording, Music, Acting, Media Production, Film, Advertising, Video, Music Production, Broadcast Journalism, Video Production, Sound, Documentaries, Emcee, Radio Promotions, Podcasting, Broadcast Television, New Media, Audio Post Production, Producing, Pro Tools, Multimedia, Social Media
Education
Seneca College of Applied Arts and Technology 1988 — 1990
Radio and Television Broadcasting, Radio and Television production and broadcasting
Sir Sanford Fleming 1984 — 1986
High School Honours Diploma
Camp Northland
Camp Northland
Joseph Ontiveros's Genesys Experience July 2013 - Present
Job Web and Graphic Design Specialist at Genesys
Industry Telecommunications
Experience
Genesys July 2013 - Present
Drobo, Inc. September 2012 - May 2013
HP Enterprise Security March 2011 - September 2012
ArcSight November 2009 - February 2011
Redback Networks 2008 - 2009
Skills
HTML, CSS, jQuery, Layout, Adobe Creative Suite, Photography, Dreamweaver, Apache, Windows, Web Design, User Interface Design, Digital Marketing, Photoshop, User Experience, Troubleshooting, JavaScript, Graphic Design, MySQL, Linux, Adobe Acrobat, Illustrator, Web Development, Interaction Design, OS X, Logo Design, Marketing, SEO, InDesign, Graphics
Education
San Jose State University 2004 — 2008
BA, Design Studies
Genesys July 2013 - Present
Drobo, Inc. September 2012 - May 2013
HP Enterprise Security March 2011 - September 2012
ArcSight November 2009 - February 2011
Redback Networks 2008 - 2009
Skills
HTML, CSS, jQuery, Layout, Adobe Creative Suite, Photography, Dreamweaver, Apache, Windows, Web Design, User Interface Design, Digital Marketing, Photoshop, User Experience, Troubleshooting, JavaScript, Graphic Design, MySQL, Linux, Adobe Acrobat, Illustrator, Web Development, Interaction Design, OS X, Logo Design, Marketing, SEO, InDesign, Graphics
Education
San Jose State University 2004 — 2008
BA, Design Studies
Carol Hilliard, SPHR,SHRM-SCP Carol Hilliard, SPHR,SHRM-SCP's Genesys Experience 1998 - 2000
Job Contract Employee at BCBS at The Epitec Group
Industry Human Resources
Experience
The Epitec Group October 2009 - Present
Select Focus 2008 - 2009
GKN 2005 - 2008
O2HR 2001 - 2005
RightSource 2000 - 2001
Genesys 1998 - 2000
Arcadia Health Care 1988 - 1998
Skills
Deferred Compensation, Employee Relations, Employee Benefits, Onboarding, Human Resources, Recruiting, Payroll, Leadership Development, Labor Relations, HR Consulting, Executive Pay, Workers Compensation, HRIS, Talent Acquisition, Benefits Administration, Talent Management
Education
University of Michigan-Dearborn 1975 — 1977
BA, Education
Oakland University 1973 — 1977
Education
The Epitec Group October 2009 - Present
Select Focus 2008 - 2009
GKN 2005 - 2008
O2HR 2001 - 2005
RightSource 2000 - 2001
Genesys 1998 - 2000
Arcadia Health Care 1988 - 1998
Skills
Deferred Compensation, Employee Relations, Employee Benefits, Onboarding, Human Resources, Recruiting, Payroll, Leadership Development, Labor Relations, HR Consulting, Executive Pay, Workers Compensation, HRIS, Talent Acquisition, Benefits Administration, Talent Management
Education
University of Michigan-Dearborn 1975 — 1977
BA, Education
Oakland University 1973 — 1977
Education
Tom Bulzacchelli Tom Bulzacchelli's Genesys Experience November 2013 - July 2014
Job Vice President Sales at CBA Industries, Inc.
Industry Marketing and Advertising
Experience
CBA Industries, Inc. July 2014 - Present
Genesys November 2013 - July 2014
Linkable Networks February 2013 - July 2013
inStream April 2009 - January 2013
PromoWorks, LLC. June 2008 - December 2008
News America Marketing August 1998 - May 2008
Health Resources January 1998 - August 1998
ADVO June 1991 - December 1997
E&J Gallo Winery January 1989 - May 1991
Skills
Mobile Devices, Integrated Marketing, Shopper Marketing, Strategy, Management, Digital Media, Advertising, Business Development, Sales, Marketing Strategy, Leadership, Start-ups, Retail, Online Advertising, Salesforce.com, Direct Marketing, Lead Generation, Digital Marketing, Account Management, Strategic Partnerships, Social Networking, Direct Sales, Training, New Business Development, Marketing, Sales Management, Advertising Sales, Competitive Analysis, Email Marketing, CRM, Sales Operations, Multi-channel Marketing
Education
Rider University 1985 — 1989
BSBA, Marketing
CBA Industries, Inc. July 2014 - Present
Genesys November 2013 - July 2014
Linkable Networks February 2013 - July 2013
inStream April 2009 - January 2013
PromoWorks, LLC. June 2008 - December 2008
News America Marketing August 1998 - May 2008
Health Resources January 1998 - August 1998
ADVO June 1991 - December 1997
E&J Gallo Winery January 1989 - May 1991
Skills
Mobile Devices, Integrated Marketing, Shopper Marketing, Strategy, Management, Digital Media, Advertising, Business Development, Sales, Marketing Strategy, Leadership, Start-ups, Retail, Online Advertising, Salesforce.com, Direct Marketing, Lead Generation, Digital Marketing, Account Management, Strategic Partnerships, Social Networking, Direct Sales, Training, New Business Development, Marketing, Sales Management, Advertising Sales, Competitive Analysis, Email Marketing, CRM, Sales Operations, Multi-channel Marketing
Education
Rider University 1985 — 1989
BSBA, Marketing
Konstantin Tsukanov, PMP Konstantin Tsukanov, PMP's Genesys Experience January 2012 - Present
Job Customer Success Manager at Genesys
Industry Information Technology and Services
Experience
Genesys January 2012 - Present
Alcatel-Lucent January 2010 - January 2012
Genesys September 2004 - January 2010
INOK – Group of companies ( INOK Invest, INOK Manufacture, INOK Export) January 1995 - December 2001
Russian Navy August 1987 - August 1990
Skills
Unix, Telecommunications, PMP, Software Project..., Pre-sales, Program Management, Enterprise Software, PMO, Integration, Cross-functional Team..., SDLC, Agile Methodologies, Software Development, Requirements Analysis, Solution Architecture, SQL, Agile Project Management, Testing, Cloud Computing, Project Portfolio..., Scrum, Oracle, SaaS, XML, Product Management, Genesys, Professional Services, Databases, Quality Assurance, VoIP, Test Automation, Linux, Enterprise Architecture, Software Documentation, Microsoft SQL Server, Architectures, IVR, Business Intelligence, JIRA, SOA, Software Design, Solaris
Education
Saint Petersburg State University of Finance and Economics 1990 — 1994
Masters in Finance, Finance and Credit
Popov Naval Engineering Academy of Radio Electronics, Saint Petersburg, Russia 1982 — 1987
Masters in Electronics Engineering Technology, Computers and Automated Control Systems
Genesys January 2012 - Present
Alcatel-Lucent January 2010 - January 2012
Genesys September 2004 - January 2010
INOK – Group of companies ( INOK Invest, INOK Manufacture, INOK Export) January 1995 - December 2001
Russian Navy August 1987 - August 1990
Skills
Unix, Telecommunications, PMP, Software Project..., Pre-sales, Program Management, Enterprise Software, PMO, Integration, Cross-functional Team..., SDLC, Agile Methodologies, Software Development, Requirements Analysis, Solution Architecture, SQL, Agile Project Management, Testing, Cloud Computing, Project Portfolio..., Scrum, Oracle, SaaS, XML, Product Management, Genesys, Professional Services, Databases, Quality Assurance, VoIP, Test Automation, Linux, Enterprise Architecture, Software Documentation, Microsoft SQL Server, Architectures, IVR, Business Intelligence, JIRA, SOA, Software Design, Solaris
Education
Saint Petersburg State University of Finance and Economics 1990 — 1994
Masters in Finance, Finance and Credit
Popov Naval Engineering Academy of Radio Electronics, Saint Petersburg, Russia 1982 — 1987
Masters in Electronics Engineering Technology, Computers and Automated Control Systems
Jonas Olsson's Genesys Experience February 2015 - Present
Job Digital Marketing Intern at Genesys
Industry Marketing and Advertising
Experience
Genesys February 2015 - Present
Konica Minolta Business Solutions U.S.A., Inc. June 2013 - June 2014
Genesys Telecommunications Laboratories August 2012 - June 2013
San Francisco State University 2012 - 2013
Delta Sigma Pi January 2012 - December 2012
Hilton San Francisco Financial District April 2012 - August 2012
Delta Sigma Pi September 2011 - December 2011
Vingakers Factory Outlet June 2008 - August 2008
Mem's Cafe June 2007 - August 2007
Skills
Cross cultural..., Leadership, Project Planning, Project Management, Project Coordination, Customer Service, Hospitality, Mentoring, Marketing audits, PowerPoint, Auditing, Time Management, Microsoft Excel, Cross-cultural Teams, Salesforce.com, Event Planning, Social Media, Marketing, Microsoft Office, Social Media Marketing, Social Networking, Lead Development..., Marketing Research, Recruiting, Lead Scoring, Silverpop Engage, Online Marketing, Vlookup, channel marketing, Virtual Events, Sales, Team Building, Facebook, CRM, Training, Fundraising, Teamwork, Management, Team Leadership, Data Analysis, Lead Generation, Market Research, Multi-channel Marketing, Microsoft Word, Public Relations, Research, Event Management, Program Management, Analysis, Outlook
Education
San Francisco State University 2014 — 2015
Master of Business Administration (M.B.A.), Marketing and Information Systems
San Francisco State University, College of Business 2010 — 2013
Bachelor of Science (BS), Marketing Minor in Economics
Temple University Japan Campus 2008 — 2010
Bachelor of Science (BS), Marketing
Nyströmska Skolan, High School 2004 — 2007
High School Diploma, Technology and Design
Genesys February 2015 - Present
Konica Minolta Business Solutions U.S.A., Inc. June 2013 - June 2014
Genesys Telecommunications Laboratories August 2012 - June 2013
San Francisco State University 2012 - 2013
Delta Sigma Pi January 2012 - December 2012
Hilton San Francisco Financial District April 2012 - August 2012
Delta Sigma Pi September 2011 - December 2011
Vingakers Factory Outlet June 2008 - August 2008
Mem's Cafe June 2007 - August 2007
Skills
Cross cultural..., Leadership, Project Planning, Project Management, Project Coordination, Customer Service, Hospitality, Mentoring, Marketing audits, PowerPoint, Auditing, Time Management, Microsoft Excel, Cross-cultural Teams, Salesforce.com, Event Planning, Social Media, Marketing, Microsoft Office, Social Media Marketing, Social Networking, Lead Development..., Marketing Research, Recruiting, Lead Scoring, Silverpop Engage, Online Marketing, Vlookup, channel marketing, Virtual Events, Sales, Team Building, Facebook, CRM, Training, Fundraising, Teamwork, Management, Team Leadership, Data Analysis, Lead Generation, Market Research, Multi-channel Marketing, Microsoft Word, Public Relations, Research, Event Management, Program Management, Analysis, Outlook
Education
San Francisco State University 2014 — 2015
Master of Business Administration (M.B.A.), Marketing and Information Systems
San Francisco State University, College of Business 2010 — 2013
Bachelor of Science (BS), Marketing Minor in Economics
Temple University Japan Campus 2008 — 2010
Bachelor of Science (BS), Marketing
Nyströmska Skolan, High School 2004 — 2007
High School Diploma, Technology and Design
David DeLuco David DeLuco's Genesys Experience 2007 - 2008
Job Exclusive Agency Owner Allstate New Jersey Insurance Company
Industry Insurance
Experience
Allstate--David DeLuco Agency LLC December 2010 - Present
Arkadin July 2008 - 2010
Genesys 2007 - 2008
Conference America 2005 - 2007
Intercall/Formerly ECI Conference Call Services 2003 - 2005
Allegiance Telecom 1999 - 2003
Skills
Property, Accident Insurance, Casualty, Salesforce.com, Direct Sales, Solution Selling, Account Management, Sales Management, SaaS, Unified Communications, Sales Process, Telecommunications, New Business Development, B2B, Managed Services, Call Center, Sales, Cold Calling, VoIP, Selling, Strategy, Management, Strategic Partnerships, Insurance, Executive Management, CRM, Sales Operations, Professional Services, Lead Generation, Leadership, Enterprise Software, Business Development, Customer Retention, Vendor Management, Product Management, Cloud Computing, Call Centers
Education
Seton Hall University
Bachelor of Arts (BA), Political Science and Government
Hudson Catholic
Allstate--David DeLuco Agency LLC December 2010 - Present
Arkadin July 2008 - 2010
Genesys 2007 - 2008
Conference America 2005 - 2007
Intercall/Formerly ECI Conference Call Services 2003 - 2005
Allegiance Telecom 1999 - 2003
Skills
Property, Accident Insurance, Casualty, Salesforce.com, Direct Sales, Solution Selling, Account Management, Sales Management, SaaS, Unified Communications, Sales Process, Telecommunications, New Business Development, B2B, Managed Services, Call Center, Sales, Cold Calling, VoIP, Selling, Strategy, Management, Strategic Partnerships, Insurance, Executive Management, CRM, Sales Operations, Professional Services, Lead Generation, Leadership, Enterprise Software, Business Development, Customer Retention, Vendor Management, Product Management, Cloud Computing, Call Centers
Education
Seton Hall University
Bachelor of Arts (BA), Political Science and Government
Hudson Catholic
Derek Lee-Wo Derek Lee-Wo's Genesys Experience January 2012 - November 2012
Job VP, Global Engineering at VoiceRite
Industry Computer Software
Experience
VoiceRite November 2012 - Present
Genesys January 2012 - November 2012
VoiceRite, Inc May 1996 - December 2011
Hi-Lo Food Stores August 1994 - April 1996
CCS June 1991 - July 1994
Skills
Cloud Computing, Enterprise Software, Algorithms, Solution Architecture, SIP, Software Development, Red Hat Linux, C++, Integration, Unix, Testing, Unix Shell Scripting, Web Services, Software Engineering, REST, Agile Methodologies, Software Design, SOA, C#, Java Enterprise Edition, SOAP, System Architecture, Enterprise Architecture, Mobile Applications, Linux, Java, Websphere
Education
Rochester Institute of Technology 1986 — 1991
Bsc
Mill Hill School 1983 — 1985
A-Levels
VoiceRite November 2012 - Present
Genesys January 2012 - November 2012
VoiceRite, Inc May 1996 - December 2011
Hi-Lo Food Stores August 1994 - April 1996
CCS June 1991 - July 1994
Skills
Cloud Computing, Enterprise Software, Algorithms, Solution Architecture, SIP, Software Development, Red Hat Linux, C++, Integration, Unix, Testing, Unix Shell Scripting, Web Services, Software Engineering, REST, Agile Methodologies, Software Design, SOA, C#, Java Enterprise Edition, SOAP, System Architecture, Enterprise Architecture, Mobile Applications, Linux, Java, Websphere
Education
Rochester Institute of Technology 1986 — 1991
Bsc
Mill Hill School 1983 — 1985
A-Levels
Don Buckingham Don Buckingham's Genesys Experience September 2013 - January 2015
Job Client Success Manager at Oracle
Industry Information Technology and Services
Experience
Oracle January 2015 - Present
Genesys September 2013 - January 2015
Allied Telecom Group July 2011 - September 2013
Ogilvy Action September 2010 - July 2011
Spherion 2007 - 2007
Expeditors International 2004 - 2005
ADP 2000 - 2004
Cintas January 1998 - January 2000
Skills
Direct Sales, Salesforce.com, Sales, Managed Services, Enterprise Software, Telecommunications, Team Building, Sales Operations, Channel, Solution Selling, Sales Presentations, Cold Calling, Sales Process, Account Management, VoIP, Cloud Computing, IP, Networking, SaaS, Co-location, Wireless, MPLS, Unified Communications, Strategic Partnerships, Selling, Customer Retention, Management, Data Center, Telephony, Lead Generation
Education
Ohio Dominican University 1994 — 1997
BA, English Major/Philosophy Minor
Hilliard High School 1990 — 1993
Oracle January 2015 - Present
Genesys September 2013 - January 2015
Allied Telecom Group July 2011 - September 2013
Ogilvy Action September 2010 - July 2011
Spherion 2007 - 2007
Expeditors International 2004 - 2005
ADP 2000 - 2004
Cintas January 1998 - January 2000
Skills
Direct Sales, Salesforce.com, Sales, Managed Services, Enterprise Software, Telecommunications, Team Building, Sales Operations, Channel, Solution Selling, Sales Presentations, Cold Calling, Sales Process, Account Management, VoIP, Cloud Computing, IP, Networking, SaaS, Co-location, Wireless, MPLS, Unified Communications, Strategic Partnerships, Selling, Customer Retention, Management, Data Center, Telephony, Lead Generation
Education
Ohio Dominican University 1994 — 1997
BA, English Major/Philosophy Minor
Hilliard High School 1990 — 1993
Clifton Colburn's Genesys Experience February 2015 - Present
Job Marketing Analytics Manager at Genesys
Industry Computer Software
Experience
Genesys February 2015 - Present
Genesys October 2010 - Present
Geek Squad November 2007 - January 2011
Geek Squad February 2007 - November 2007
Best Buy July 2004 - February 2007
Skills
Knowledge of Computers,..., Management and..., Operating Systems..., Operation and..., Salesforce.com, Access, Excel, Microsoft Excel, XP, Local Area Network, Networking, Operating Systems, Troubleshooting, TCP/IP, OS X, Computer Hardware, Integration, MySQL, Windows 7, Databases, SQL, Visio, Microsoft Office, Business Intelligence, Android, Microsoft SQL Server, Testing, MS Project, Program Management, Business Process, Analytics, Management, Training, Software Installation, Marketing Automation, Cloud Computing, SaaS, CRM
Education
San Francisco State University 2009 — 2012
Bachelor of Science (B.S.), Management Information Systems
Fachhochschule Aachen, Germany 2011 — 2011
Business - (MIS) Management Information Systems
Genesys February 2015 - Present
Genesys October 2010 - Present
Geek Squad November 2007 - January 2011
Geek Squad February 2007 - November 2007
Best Buy July 2004 - February 2007
Skills
Knowledge of Computers,..., Management and..., Operating Systems..., Operation and..., Salesforce.com, Access, Excel, Microsoft Excel, XP, Local Area Network, Networking, Operating Systems, Troubleshooting, TCP/IP, OS X, Computer Hardware, Integration, MySQL, Windows 7, Databases, SQL, Visio, Microsoft Office, Business Intelligence, Android, Microsoft SQL Server, Testing, MS Project, Program Management, Business Process, Analytics, Management, Training, Software Installation, Marketing Automation, Cloud Computing, SaaS, CRM
Education
San Francisco State University 2009 — 2012
Bachelor of Science (B.S.), Management Information Systems
Fachhochschule Aachen, Germany 2011 — 2011
Business - (MIS) Management Information Systems
Caryn Canfield Caryn Canfield's Genesys Experience Executive DirectorRestore Rock CreekJanuary 2014 - Present
Job Executive Director at Restore Rock Creek
Industry Telecommunications
Experience
Genesys Executive DirectorRestore Rock CreekJanuary 2014 - Present
Alcatel-Lucent January 2010 - December 2013
Genesys Telecommunications 2006 - 2009
Genesys Telecommunications 2004 - 2005
Genesys Telecommunications 2001 - 2003
Genesys Telecommunications 1998 - 2001
Stratus Computer 1994 - 1998
IBM 1992 - 1993
IBM 1990 - 1991
IBM 1987 - 1990
Skills
Go-to-market Strategy, Solutions Marketing, Business Alliances, Strategy, Direct Sales, Sales Process, Sales, Call Centers, Telecommunications, Sales Management, Leadership, Enterprise Software, Managed Services, IVR, Cloud Computing, Call Center, Contact Centers, SaaS, CRM, Genesys, Professional Services, Solution Selling, Account Management, Strategic Partnerships, Strategic Alliances, CTI, Strategic Planning, Partner Management, Customer Experience, Management, Business Development, Contract Negotiation
Education
IBM Sales Training 1986 — 1987
Santa Clara University 1985 — 1986
Masters
University of Washington 1981 — 1984
BS
Genesys Executive DirectorRestore Rock CreekJanuary 2014 - Present
Alcatel-Lucent January 2010 - December 2013
Genesys Telecommunications 2006 - 2009
Genesys Telecommunications 2004 - 2005
Genesys Telecommunications 2001 - 2003
Genesys Telecommunications 1998 - 2001
Stratus Computer 1994 - 1998
IBM 1992 - 1993
IBM 1990 - 1991
IBM 1987 - 1990
Skills
Go-to-market Strategy, Solutions Marketing, Business Alliances, Strategy, Direct Sales, Sales Process, Sales, Call Centers, Telecommunications, Sales Management, Leadership, Enterprise Software, Managed Services, IVR, Cloud Computing, Call Center, Contact Centers, SaaS, CRM, Genesys, Professional Services, Solution Selling, Account Management, Strategic Partnerships, Strategic Alliances, CTI, Strategic Planning, Partner Management, Customer Experience, Management, Business Development, Contract Negotiation
Education
IBM Sales Training 1986 — 1987
Santa Clara University 1985 — 1986
Masters
University of Washington 1981 — 1984
BS
Amy Heddleson Amy Heddleson's Genesys Experience 2002 - 2008
Job IP Contact Center Product Marketing Verizon Business
Industry Telecommunications
Experience
Verizon April 2010 - Present
Cub Scout Pack 51 2012 - 2014
Catawba River District 2011 - 2013
Verizon Business January 2006 - March 2010
Genesys 2002 - 2008
MCI 2001 - 2006
Army May 1995 - June 2004
WorldCom September 1999 - August 2000
WCOM 1999 - 2000
MCI and MCIWorldcom 1999 - 2000
Skills
Certified Project..., PMP, VoIP, Genesys, Call Center, Product Marketing, Project Management, Product Management, Account Management, Management, Pre-sales, Cloud Computing, Telephony, SIP, Solution Selling, Cisco Technologies, Direct Sales, SDLC, Unified Communications, Wireless, Leadership, Process Improvement, Managed Services, Call Centers, Contact Centers, IVR, Telecommunications, Avaya, CRM, Data Center, IP, Professional Services, Program Management, Training, Vendor Management, Integration, Avaya Technologies
Education
Project Management Institute 2004 — 2004
PMP, Project Management
Regis University 2003 — 2004
MBA, TBD
North Georgia College and State University 1991 — 1995
BS, Biology
White County High School
Verizon April 2010 - Present
Cub Scout Pack 51 2012 - 2014
Catawba River District 2011 - 2013
Verizon Business January 2006 - March 2010
Genesys 2002 - 2008
MCI 2001 - 2006
Army May 1995 - June 2004
WorldCom September 1999 - August 2000
WCOM 1999 - 2000
MCI and MCIWorldcom 1999 - 2000
Skills
Certified Project..., PMP, VoIP, Genesys, Call Center, Product Marketing, Project Management, Product Management, Account Management, Management, Pre-sales, Cloud Computing, Telephony, SIP, Solution Selling, Cisco Technologies, Direct Sales, SDLC, Unified Communications, Wireless, Leadership, Process Improvement, Managed Services, Call Centers, Contact Centers, IVR, Telecommunications, Avaya, CRM, Data Center, IP, Professional Services, Program Management, Training, Vendor Management, Integration, Avaya Technologies
Education
Project Management Institute 2004 — 2004
PMP, Project Management
Regis University 2003 — 2004
MBA, TBD
North Georgia College and State University 1991 — 1995
BS, Biology
White County High School
Emily Reda's Genesys Experience May 2014 - July 2014
Job We help meeting & event planners boost attendee engagement and ROI with mobile apps.
Industry Events Services
Experience
CrowdCompass by Cvent February 2015 - Present
GrabMedia October 2014 - February 2015
Genesys May 2014 - July 2014
Salisbury University August 2012 - April 2013
Skills
Social Media, Social Media Marketing, Online Advertising, Online Media Management, Microsoft Office, WordPress, Digital Media, Salesforce.com, Sales
Education
Salisbury University 2011 — 2014
Public Relations, Advertising, and Applied Communication
CrowdCompass by Cvent February 2015 - Present
GrabMedia October 2014 - February 2015
Genesys May 2014 - July 2014
Salisbury University August 2012 - April 2013
Skills
Social Media, Social Media Marketing, Online Advertising, Online Media Management, Microsoft Office, WordPress, Digital Media, Salesforce.com, Sales
Education
Salisbury University 2011 — 2014
Public Relations, Advertising, and Applied Communication
Irene Jue's Genesys Experience June 2014 - April 2015
Job Marketing/Advertising Professional seeking full time positions
Industry Marketing and Advertising
Experience
Genesys June 2014 - April 2015
Jitny February 2013 - May 2013
Cal Poly Corporation January 2012 - December 2012
Target June 2011 - August 2011
Skills
Project Management, Campaign Management, Critical Thinking, Market Research, Marketing Strategy, Copywriting, Editing, Social Networking, Social Media, Microsoft Office, PowerPoint, Facebook, Photoshop, Photography, Psychology, Chinese, Oral & Written..., Conceptual Planning, Online Research, Writing, Communication
Education
San Jose State University 2013 — 2015
Master of Science (M.S.), Mass Media Communications
California Polytechnic State University 2009 — 2013
Bachelor of Arts (B.A.), English
Genesys June 2014 - April 2015
Jitny February 2013 - May 2013
Cal Poly Corporation January 2012 - December 2012
Target June 2011 - August 2011
Skills
Project Management, Campaign Management, Critical Thinking, Market Research, Marketing Strategy, Copywriting, Editing, Social Networking, Social Media, Microsoft Office, PowerPoint, Facebook, Photoshop, Photography, Psychology, Chinese, Oral & Written..., Conceptual Planning, Online Research, Writing, Communication
Education
San Jose State University 2013 — 2015
Master of Science (M.S.), Mass Media Communications
California Polytechnic State University 2009 — 2013
Bachelor of Arts (B.A.), English
Nina Zarour Nina Zarour's Genesys Experience January 2014 - Present
Job Manager, Cloud Partners
Industry Computer Software
Experience
Genesys January 2014 - Present
Red Hat April 2010 - January 2014
HP February 2003 - April 2010
HP Software (formerly Mercury Interactive) 2003 - 2010
Mercury 2003 - 2007
Skills
Enterprise Software, SaaS, Solution Selling, Virtualization, Storage, Business Development, Account Management, HP, PaaS, Business Intelligence, Software Industry, Cloud Computing, Partner Management, Sales Enablement, Professional Services, Sales, Business Alliances
Education
San Diego State University-California State University 1996 — 2001
BS, Psychology
Genesys January 2014 - Present
Red Hat April 2010 - January 2014
HP February 2003 - April 2010
HP Software (formerly Mercury Interactive) 2003 - 2010
Mercury 2003 - 2007
Skills
Enterprise Software, SaaS, Solution Selling, Virtualization, Storage, Business Development, Account Management, HP, PaaS, Business Intelligence, Software Industry, Cloud Computing, Partner Management, Sales Enablement, Professional Services, Sales, Business Alliances
Education
San Diego State University-California State University 1996 — 2001
BS, Psychology
Jerry Grassi, P.E.'s Genesys Experience January 2014 - October 2014
Job Vice President of Sales at Skuid
Industry Information Technology and Services
Experience
Skuid October 2014 - Present
Genesys January 2014 - October 2014
Oracle Corporation June 2012 - January 2014
Oracle Corporation March 2001 - May 2012
Citadon 1999 - 2001
City of Pleasanton 1996 - 1999
City of Fremont 1996 - 1998
Skills
Enterprise Software, Primavera P6, Project Portfolio..., SaaS, Solution Selling, Project Planning, Earned Value Management, Program Management, Project Management, Professional Services, MS Project, CRM, PMP, Contract Management, Process Scheduler, ERP, Business Intelligence, PMO, Salesforce.com, Account Management, Sales Operations, Leadership, Key Account Management, Cloud Computing, Pre-sales, Sales, Sales Management, Microsoft Project
Education
Rensselaer Polytechnic Institute 1990 — 1992
MS, Civil Engineering
Rensselaer Polytechnic Institute 1986 — 1991
BS, Civil Engineering
Skuid October 2014 - Present
Genesys January 2014 - October 2014
Oracle Corporation June 2012 - January 2014
Oracle Corporation March 2001 - May 2012
Citadon 1999 - 2001
City of Pleasanton 1996 - 1999
City of Fremont 1996 - 1998
Skills
Enterprise Software, Primavera P6, Project Portfolio..., SaaS, Solution Selling, Project Planning, Earned Value Management, Program Management, Project Management, Professional Services, MS Project, CRM, PMP, Contract Management, Process Scheduler, ERP, Business Intelligence, PMO, Salesforce.com, Account Management, Sales Operations, Leadership, Key Account Management, Cloud Computing, Pre-sales, Sales, Sales Management, Microsoft Project
Education
Rensselaer Polytechnic Institute 1990 — 1992
MS, Civil Engineering
Rensselaer Polytechnic Institute 1986 — 1991
BS, Civil Engineering
Rishabh Varshney Rishabh Varshney's Genesys Experience July 2012 - April 2013
Job Product Designer
Industry Design
Experience
SHUFL July 2014 - Present
Rithm July 2013 - Present
Shoebox April 2014 - Present
Basmati Labs Inc November 2013 - July 2014
Neuranet June 2013 - August 2013
FanCrank Inc. November 2012 - August 2013
Canadian Undergraduate Technology Conference December 2011 - July 2013
Genesys July 2012 - April 2013
HID Canada May 2011 - January 2013
BetterU June 2012 - August 2012
Skills
Graphic Design, Social Media, User Experience, User Interface Design, Responsive Design, HTML, CSS3, Typography, Photoshop, Compositing, Post Production, Composition, Illustrator, Web Design, Microsoft Office, Video Editing, Dreamweaver, Photography, Web Development, Event Planning, Adobe Creative Suite, Illustration, CSS, Sound for Film, Soundtrack, After Effects, Advertising, Posters, Graphics, Flash, OS X, User Interface, Logo Design, Product Design, Layout, HTML 5, InDesign, Image Editing, Creative Direction, SEO, Digital Photography, Brand Development, Social Media Marketing, User Experience Design, Solidworks, Social Networking, Business Cards, Packaging, Programming, Visual Communication
Education
Ontario College of Art and Design 2009 — 2013
Bachelor of Fine Arts (B.F.A.), Integrated Media
Markham District High School 2006 — 2009
OSSD
SHUFL July 2014 - Present
Rithm July 2013 - Present
Shoebox April 2014 - Present
Basmati Labs Inc November 2013 - July 2014
Neuranet June 2013 - August 2013
FanCrank Inc. November 2012 - August 2013
Canadian Undergraduate Technology Conference December 2011 - July 2013
Genesys July 2012 - April 2013
HID Canada May 2011 - January 2013
BetterU June 2012 - August 2012
Skills
Graphic Design, Social Media, User Experience, User Interface Design, Responsive Design, HTML, CSS3, Typography, Photoshop, Compositing, Post Production, Composition, Illustrator, Web Design, Microsoft Office, Video Editing, Dreamweaver, Photography, Web Development, Event Planning, Adobe Creative Suite, Illustration, CSS, Sound for Film, Soundtrack, After Effects, Advertising, Posters, Graphics, Flash, OS X, User Interface, Logo Design, Product Design, Layout, HTML 5, InDesign, Image Editing, Creative Direction, SEO, Digital Photography, Brand Development, Social Media Marketing, User Experience Design, Solidworks, Social Networking, Business Cards, Packaging, Programming, Visual Communication
Education
Ontario College of Art and Design 2009 — 2013
Bachelor of Fine Arts (B.F.A.), Integrated Media
Markham District High School 2006 — 2009
OSSD
David Toliver David Toliver's Genesys Experience April 2013 - February 2014
Job Sr. Director, Marketing Operations at MicroStrategy
Industry Marketing and Advertising
Experience
MicroStrategy August 2015 - Present
Right Source Marketing March 2014 - August 2015
Genesys April 2013 - February 2014
Angel April 2012 - March 2013
Angel June 2011 - May 2012
Georgetown University September 2011 - December 2011
Angel.com October 2010 - June 2011
Angel.com June 2005 - September 2010
AOL June 2004 - February 2005
Pro Golf of America, Inc. November 2002 - May 2004
Skills
Sales, Sales Management, Up-selling, Cross Selling, Sales Prospecting, Marketing Communications, Social Media Marketing, Email Marketing, Online Advertising, Online Lead Generation, Marketing Automation, Web Design, Graphic Design, Salesforce.com, marketo, Google Adwords, Google Analytics, SEO, InDesign, Photoshop, Illustrator, Dreamweaver, Microsoft Office, Windows, CRM, SaaS, Enterprise Software, Marketo, Marketing, Management, Digital Marketing, Lead Generation, Strategy, Marketing Strategy, Cloud Computing, Business Development
Education
The Pennsylvania State University 1993 — 1997
BA, Broadcast Communications
MicroStrategy August 2015 - Present
Right Source Marketing March 2014 - August 2015
Genesys April 2013 - February 2014
Angel April 2012 - March 2013
Angel June 2011 - May 2012
Georgetown University September 2011 - December 2011
Angel.com October 2010 - June 2011
Angel.com June 2005 - September 2010
AOL June 2004 - February 2005
Pro Golf of America, Inc. November 2002 - May 2004
Skills
Sales, Sales Management, Up-selling, Cross Selling, Sales Prospecting, Marketing Communications, Social Media Marketing, Email Marketing, Online Advertising, Online Lead Generation, Marketing Automation, Web Design, Graphic Design, Salesforce.com, marketo, Google Adwords, Google Analytics, SEO, InDesign, Photoshop, Illustrator, Dreamweaver, Microsoft Office, Windows, CRM, SaaS, Enterprise Software, Marketo, Marketing, Management, Digital Marketing, Lead Generation, Strategy, Marketing Strategy, Cloud Computing, Business Development
Education
The Pennsylvania State University 1993 — 1997
BA, Broadcast Communications
Dennis Werthman Dennis Werthman's Genesys Experience November 2013 - February 2015
Job Network Systems Analyst | IT Security Student
Industry Information Technology and Services
Experience
Genesee & Wyoming Inc. (Mountain West Region) February 2015 - Present
Genesys November 2013 - February 2015
DIRECTV May 2011 - September 2013
Apple March 2009 - June 2010
Skills
Troubleshooting, Windows Server, Networking, Data Center, Operating Systems, Technical Support, Software Installation, Windows, Hardware, System Administration, Network Administration, Computer Hardware, Microsoft Office, Servers, NagVis, Linux
Education
Western Governors University 2015 — 2016
Information Technology—Security
Salt Lake Community College 2013 — 2014
Associate of Applied Science, Computer Science and Information Systems, GPA: 3.92
St Clair County Community College 2003 — 2005
Pre-Engineering
St Clair Technical Education Center 2002 — 2004
Certificates, Drafting / Computer-aided Drafting
Genesee & Wyoming Inc. (Mountain West Region) February 2015 - Present
Genesys November 2013 - February 2015
DIRECTV May 2011 - September 2013
Apple March 2009 - June 2010
Skills
Troubleshooting, Windows Server, Networking, Data Center, Operating Systems, Technical Support, Software Installation, Windows, Hardware, System Administration, Network Administration, Computer Hardware, Microsoft Office, Servers, NagVis, Linux
Education
Western Governors University 2015 — 2016
Information Technology—Security
Salt Lake Community College 2013 — 2014
Associate of Applied Science, Computer Science and Information Systems, GPA: 3.92
St Clair County Community College 2003 — 2005
Pre-Engineering
St Clair Technical Education Center 2002 — 2004
Certificates, Drafting / Computer-aided Drafting
Joe Parathara Joe Parathara's Genesys Experience November 2012 - April 2013
Job Ad Operations Engineer at OMD USA
Industry Marketing and Advertising
Experience
OMD USA September 2015 - Present
OMD USA March 2015 - September 2015
Air New Zealand July 2013 - January 2015
Chipotle Mexican Grill September 2011 - May 2013
Genesys November 2012 - April 2013
Skills
Salesforce.com, Marketing, Market Research, Microsoft Office, Microsoft Excel, PowerPoint, Sales, Marketing Strategy, Social Networking, Recruiting, Brand Management, Strategy, Analytics, HTML, JavaScript, Human Resources, E-commerce, Workflow Management, CRM databases, Outlook, Photoshop, MS Project, Search Engine Ranking, Organic Search, Flash Professional, Web Content Management, DART for Advertisers, comScore, MRI Software, DoubleClick, Digital Strategy
Education
San Francisco State University 2008 — 2013
Information Systems, Business Administration
OMD USA September 2015 - Present
OMD USA March 2015 - September 2015
Air New Zealand July 2013 - January 2015
Chipotle Mexican Grill September 2011 - May 2013
Genesys November 2012 - April 2013
Skills
Salesforce.com, Marketing, Market Research, Microsoft Office, Microsoft Excel, PowerPoint, Sales, Marketing Strategy, Social Networking, Recruiting, Brand Management, Strategy, Analytics, HTML, JavaScript, Human Resources, E-commerce, Workflow Management, CRM databases, Outlook, Photoshop, MS Project, Search Engine Ranking, Organic Search, Flash Professional, Web Content Management, DART for Advertisers, comScore, MRI Software, DoubleClick, Digital Strategy
Education
San Francisco State University 2008 — 2013
Information Systems, Business Administration
Christian Than Christian Than's Genesys Experience August 2015 - Present
Job Human Resources Generalist
Industry Human Resources
Experience
Genesys August 2015 - Present
Wells Fargo August 2014 - August 2015
Yelp January 2014 - April 2014
H&M January 2010 - January 2014
Notre Dame de Namur University August 2012 - May 2013
KOFY TV June 2012 - September 2012
Macy's November 2011 - December 2011
Skills
Marketing Strategy, Customer Service, Social Networking, Microsoft Excel, Team Leadership, Event Planning, Facebook, Social Media, Inventory Management, Teamwork, Microsoft Office, Microsoft Word, PowerPoint, Retail, Leadership, Time Management, Salesforce.com, Management, Sales, Marketing
Education
Notre Dame de Namur University 2009 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Archbishop Riordan High School
High School
Genesys August 2015 - Present
Wells Fargo August 2014 - August 2015
Yelp January 2014 - April 2014
H&M January 2010 - January 2014
Notre Dame de Namur University August 2012 - May 2013
KOFY TV June 2012 - September 2012
Macy's November 2011 - December 2011
Skills
Marketing Strategy, Customer Service, Social Networking, Microsoft Excel, Team Leadership, Event Planning, Facebook, Social Media, Inventory Management, Teamwork, Microsoft Office, Microsoft Word, PowerPoint, Retail, Leadership, Time Management, Salesforce.com, Management, Sales, Marketing
Education
Notre Dame de Namur University 2009 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Archbishop Riordan High School
High School
Patty Tom Patty Tom's Genesys Experience April 2015 - Present
Job Human Resources Representative at Genesys
Industry Human Resources
Experience
Genesys April 2015 - Present
Kaiser Permanente May 2014 - Present
Fong Brothers Printing, Inc. August 2013 - April 2014
Youth For Understanding USA (YFU) May 2009 - September 2013
Skills
Human Resources, Outlook, Onboarding, Interpersonal Skills, Account Management, Customer Service, Critical Thinking, Time Management, Microsoft Office, Social Media, Marketing Strategy, Advertising
Education
San Francisco State University 2014 — 2015
Human Resources Certificate Program, Human Resources
University of California, Davis 2009 — 2013
Bachelor's Degree, Economics
Genesys April 2015 - Present
Kaiser Permanente May 2014 - Present
Fong Brothers Printing, Inc. August 2013 - April 2014
Youth For Understanding USA (YFU) May 2009 - September 2013
Skills
Human Resources, Outlook, Onboarding, Interpersonal Skills, Account Management, Customer Service, Critical Thinking, Time Management, Microsoft Office, Social Media, Marketing Strategy, Advertising
Education
San Francisco State University 2014 — 2015
Human Resources Certificate Program, Human Resources
University of California, Davis 2009 — 2013
Bachelor's Degree, Economics
Sylvia van Helden Sylvia van Helden's Genesys Experience September 2005 - September 2006
Job Executive Assistant to Chief Creative Officer at Indigo
Industry Retail
Experience
Indigo May 2015 - Present
Momentum Dance Toronto January 2010 - Present
Loblaw Companies Limited October 2014 - May 2015
Replicon July 2014 - October 2014
LONE EAGLE ENTERTAINMENT June 2013 - July 2014
LONE EAGLE ENTERTAINMENT July 2008 - June 2013
Paquin Entertainment September 2007 - July 2008
Paquin Entertainment September 2006 - September 2007
Genesys September 2005 - September 2006
LoyaltyOne May 2005 - September 2005
Skills
Office Management, Customer Service, Event Management, Excel, Customer Relations, Microsoft Office, Administration, Budgeting, Writing, Research, PowerPoint, Social Media Marketing, Word, Event Planning, Outlook, Marketing Communications, Photoshop, Problem Solving, Scheduling, Public Relations, Team Leadership, System Administration, Microsoft Word, Marketing, Executive..., Fundraising, Press Releases, Budgets, Management
Education
Ryerson University 1998 — 2003
BFA, Dance
Indigo May 2015 - Present
Momentum Dance Toronto January 2010 - Present
Loblaw Companies Limited October 2014 - May 2015
Replicon July 2014 - October 2014
LONE EAGLE ENTERTAINMENT June 2013 - July 2014
LONE EAGLE ENTERTAINMENT July 2008 - June 2013
Paquin Entertainment September 2007 - July 2008
Paquin Entertainment September 2006 - September 2007
Genesys September 2005 - September 2006
LoyaltyOne May 2005 - September 2005
Skills
Office Management, Customer Service, Event Management, Excel, Customer Relations, Microsoft Office, Administration, Budgeting, Writing, Research, PowerPoint, Social Media Marketing, Word, Event Planning, Outlook, Marketing Communications, Photoshop, Problem Solving, Scheduling, Public Relations, Team Leadership, System Administration, Microsoft Word, Marketing, Executive..., Fundraising, Press Releases, Budgets, Management
Education
Ryerson University 1998 — 2003
BFA, Dance
Benjamin McGee Benjamin McGee's Genesys Experience June 2014 - Present
Job Sales Training Manager at Genesys
Industry Information Technology and Services
Experience
Genesys June 2014 - Present
Louis Vuitton August 2004 - February 2014
ELT March 2003 - January 2004
W Hotels August 2001 - May 2002
The Ritz-Carlton Hotel Company LLC February 2001 - August 2001
Westin Hotels & Resorts July 1997 - February 2001
Skills
CRM, Luxury Goods, Management, New Business Development, Budgets, Merchandising, Recruiting, Store Management, Employee Training, Customer Retention, Driving Results, New Store Openings, Selling, Leadership, Learning, Policy Analysis, Hotel Management, Team Leadership, Training Delivery, Learning Management, Retail Sales, Retail Category..., Strategic Agility, Sales, Customer Service, Retail, Product Training
Education
San Francisco State University
Genesys June 2014 - Present
Louis Vuitton August 2004 - February 2014
ELT March 2003 - January 2004
W Hotels August 2001 - May 2002
The Ritz-Carlton Hotel Company LLC February 2001 - August 2001
Westin Hotels & Resorts July 1997 - February 2001
Skills
CRM, Luxury Goods, Management, New Business Development, Budgets, Merchandising, Recruiting, Store Management, Employee Training, Customer Retention, Driving Results, New Store Openings, Selling, Leadership, Learning, Policy Analysis, Hotel Management, Team Leadership, Training Delivery, Learning Management, Retail Sales, Retail Category..., Strategic Agility, Sales, Customer Service, Retail, Product Training
Education
San Francisco State University
Amy Georgiou Amy Georgiou's Genesys Experience June 2013 - November 2013
Job Account Coordinator at Moroch
Industry Marketing and Advertising
Experience
Moroch Partners August 2014 - Present
Kane and Finkel December 2013 - February 2014
Genesys June 2013 - November 2013
eFlow Media July 2012 - December 2012
DJO Global January 2012 - February 2012
Almaden Cabana Club April 2011 - August 2011
Almaden Cabana Club January 2009 - January 2011
Skills
Advertising, Marketing, Social Media, Social Media Marketing, Public Speaking, Facebook, Customer Service, Integrated Marketing, Microsoft Word, Microsoft Office, PowerPoint, Microsoft Excel, Public Relations, Research
Education
San Diego State University-California State University 2009 — 2013
BS, Marketing specializing in Integrated Marketing Communications
Moroch Partners August 2014 - Present
Kane and Finkel December 2013 - February 2014
Genesys June 2013 - November 2013
eFlow Media July 2012 - December 2012
DJO Global January 2012 - February 2012
Almaden Cabana Club April 2011 - August 2011
Almaden Cabana Club January 2009 - January 2011
Skills
Advertising, Marketing, Social Media, Social Media Marketing, Public Speaking, Facebook, Customer Service, Integrated Marketing, Microsoft Word, Microsoft Office, PowerPoint, Microsoft Excel, Public Relations, Research
Education
San Diego State University-California State University 2009 — 2013
BS, Marketing specializing in Integrated Marketing Communications
Shahryar Mehr Shahryar Mehr's Genesys Experience June 2015 - Present
Job Inbound Strategic Marketing
Industry Marketing and Advertising
Experience
Genesys June 2015 - Present
a private company June 2010 - Present
Self Employed Graphic Designer January 2010 - Present
Red Door Interactive July 2009 - October 2009
Ad2Pro Media Solutions Private Limited 2008 - 2009
The Creative Directory January 2006 - April 2007
Skills
Social Media Marketing, Marketing Strategy, Social Media, Advertising, Marketing, Public Relations, Marketing Communications, Online Advertising, Sports Marketing, Sponsorship, Integrated Marketing, Sports, Public Speaking, New Business Development, Sales Management, Digital Marketing, Corporate Branding, Brand Development, Graphic Design, Social Networking, Online Marketing, Email Marketing
Education
San Diego State University-California State University
Bachelor of Business Administration (B.B.A.)
San Francisco State University
Genesys June 2015 - Present
a private company June 2010 - Present
Self Employed Graphic Designer January 2010 - Present
Red Door Interactive July 2009 - October 2009
Ad2Pro Media Solutions Private Limited 2008 - 2009
The Creative Directory January 2006 - April 2007
Skills
Social Media Marketing, Marketing Strategy, Social Media, Advertising, Marketing, Public Relations, Marketing Communications, Online Advertising, Sports Marketing, Sponsorship, Integrated Marketing, Sports, Public Speaking, New Business Development, Sales Management, Digital Marketing, Corporate Branding, Brand Development, Graphic Design, Social Networking, Online Marketing, Email Marketing
Education
San Diego State University-California State University
Bachelor of Business Administration (B.B.A.)
San Francisco State University
Brian Sutphin Brian Sutphin's Genesys Experience February 2015 - Present
Job Channel Manager at Genesys
Industry Telecommunications
Experience
Genesys February 2015 - Present
Verizon Business January 2006 - February 2015
Verizon Business December 2005 - February 2015
CCS 1997 - 2004
Education
Radford University 1995 — 1997
Genesys February 2015 - Present
Verizon Business January 2006 - February 2015
Verizon Business December 2005 - February 2015
CCS 1997 - 2004
Education
Radford University 1995 — 1997
Bill Nicholas Bill Nicholas's Genesys Experience February 2005 - February 2011
Job Director Service Management at ADP
Industry Information Services
Experience
ADP February 2011 - Present
Genesys February 2005 - February 2011
ADP June 2000 - November 2005
Skills
Telecommunications, Genesys, CTI, Pre-sales, Project Management, Enterprise Software, SaaS, Cloud Computing, Integration, Call Centers, Call Center, Professional Services, IVR, Workforce Management, Solution Architecture, Contact Centers, VoIP, Program Management, Unified Communications, Service Management, Management, Vendor Management, CRM, SIP
Education
Penn State University
Information Sciences and Technology
Seton Hall University
Computer Science
ADP February 2011 - Present
Genesys February 2005 - February 2011
ADP June 2000 - November 2005
Skills
Telecommunications, Genesys, CTI, Pre-sales, Project Management, Enterprise Software, SaaS, Cloud Computing, Integration, Call Centers, Call Center, Professional Services, IVR, Workforce Management, Solution Architecture, Contact Centers, VoIP, Program Management, Unified Communications, Service Management, Management, Vendor Management, CRM, SIP
Education
Penn State University
Information Sciences and Technology
Seton Hall University
Computer Science
Shane Yerkes's Genesys Experience August 2010 - January 2012
Job Principal at Williams Tison
Industry Staffing and Recruiting
Experience
Williams Tison October 2014 - Present
CIP Reporting January 2012 - October 2014
LogiXML February 2012 - January 2013
Genesys August 2010 - January 2012
Parature February 2008 - July 2010
ATG Inc. November 2006 - February 2008
Vocus Public Relations Software May 2005 - October 2006
WebSurveyor Inc. October 2001 - May 2005
Winstar Communications 1996 - 2000
Skills
Telecommunications, SaaS, E-commerce, Start-ups, Channel, Cloud Computing, Software Licensing, Contract Negotiation, Selling, Business Intelligence, New Business Development, Enterprise Software, Sales Operations, Salesforce.com, Leadership, Strategy, CRM, Strategic Planning, Analytics, Sales, Entrepreneurship, Channel Partners, Business Development, Strategic Partnerships, Lead Generation, Solution Selling, Sales Process, Professional Services, Customer Service, Protein Folding, Leaf Removal
Education
Savannah College of Art and Design 1991 — 1993
Graphic Design
Williams Tison October 2014 - Present
CIP Reporting January 2012 - October 2014
LogiXML February 2012 - January 2013
Genesys August 2010 - January 2012
Parature February 2008 - July 2010
ATG Inc. November 2006 - February 2008
Vocus Public Relations Software May 2005 - October 2006
WebSurveyor Inc. October 2001 - May 2005
Winstar Communications 1996 - 2000
Skills
Telecommunications, SaaS, E-commerce, Start-ups, Channel, Cloud Computing, Software Licensing, Contract Negotiation, Selling, Business Intelligence, New Business Development, Enterprise Software, Sales Operations, Salesforce.com, Leadership, Strategy, CRM, Strategic Planning, Analytics, Sales, Entrepreneurship, Channel Partners, Business Development, Strategic Partnerships, Lead Generation, Solution Selling, Sales Process, Professional Services, Customer Service, Protein Folding, Leaf Removal
Education
Savannah College of Art and Design 1991 — 1993
Graphic Design
Cheri Glennie Cheri Glennie's Genesys Experience 1998 - 2001
Job Accounting/Finance
Industry Building Materials
Experience
Eldorado Stone January 2005 - Present
Isis Pharmaceuticals 2001 - 2005
Genesys 1998 - 2001
Skills
Accounts Receivable, Accruals, Invoicing, Journal Entries, Budgets, Accounting, Accounts Payable, Sarbanes-Oxley Act, Account Reconciliation, Team Building, Great Plains Software, Payroll, Managerial Finance, Financial Statements, QuickBooks, Sales, Contract Negotiation, Adjustments, Deposits, Billing, New Business Development, Reconciliation, Statements, Payments, SOX, Medicare, Medicaid, Managed Care, Healthcare Management, Medical Billing
Education
Escondido High School
Palomar College, Accounting and Finance
In Escondido
Palomar College
Eldorado Stone January 2005 - Present
Isis Pharmaceuticals 2001 - 2005
Genesys 1998 - 2001
Skills
Accounts Receivable, Accruals, Invoicing, Journal Entries, Budgets, Accounting, Accounts Payable, Sarbanes-Oxley Act, Account Reconciliation, Team Building, Great Plains Software, Payroll, Managerial Finance, Financial Statements, QuickBooks, Sales, Contract Negotiation, Adjustments, Deposits, Billing, New Business Development, Reconciliation, Statements, Payments, SOX, Medicare, Medicaid, Managed Care, Healthcare Management, Medical Billing
Education
Escondido High School
Palomar College, Accounting and Finance
In Escondido
Palomar College
Tom Ciesla Tom Ciesla's Genesys Experience September 2013 - Present
Job Cloud Project Manager at Genesys
Industry Information Technology and Services
Experience
Genesys September 2013 - Present
ClickSoftware September 2011 - August 2013
Chubb September 2000 - March 2010
Chubb Insurance 2000 - 2005
Summit Bank 1995 - 2001
Summit Bank 1996 - 2000
Summit Bancorp 1996 - 2000
Skills
PMP, Six Sigma, Vendor Relations, Negotiation, Team Leadership, Web Content Management, Restructuring, Process Improvement, Change Management, Contract Negotiation, Operations Management, Strategy, SDLC, Business Analysis, Project Management, Program Management, Risk Management, Quality Assurance, Business Process..., PMO, Integration, Organizational..., Vendor Management, Project Portfolio..., Cross-functional Team..., Software Project..., Outsourcing, Leadership, Testing, Requirements Analysis, IT Strategy, CRM, Visio
Education
Rider University 1990 — 1995
Bachelor of Arts, Communications - Public Relations
BR East 1987 — 1990
Genesys September 2013 - Present
ClickSoftware September 2011 - August 2013
Chubb September 2000 - March 2010
Chubb Insurance 2000 - 2005
Summit Bank 1995 - 2001
Summit Bank 1996 - 2000
Summit Bancorp 1996 - 2000
Skills
PMP, Six Sigma, Vendor Relations, Negotiation, Team Leadership, Web Content Management, Restructuring, Process Improvement, Change Management, Contract Negotiation, Operations Management, Strategy, SDLC, Business Analysis, Project Management, Program Management, Risk Management, Quality Assurance, Business Process..., PMO, Integration, Organizational..., Vendor Management, Project Portfolio..., Cross-functional Team..., Software Project..., Outsourcing, Leadership, Testing, Requirements Analysis, IT Strategy, CRM, Visio
Education
Rider University 1990 — 1995
Bachelor of Arts, Communications - Public Relations
BR East 1987 — 1990
Ryuichi Ando Ryuichi Ando's Genesys Experience 2008 - Present
Job Sales Director at Genesys Telecommunications
Industry Information Technology and Services
Experience
Genesys 2008 - Present
Genesys Telecommunications July 2002 - Present
MA Tech October 1999 - June 2002
Nippon Express March 1995 - September 1999
Skills
Call Center, CTI, Contact Centre, Genesys, IVR, SaaS, Software Sales, Contact Centers, SIP, Unified Communications, Pre-sales, Call Centers, Software Industry, Professional Services, Enterprise Software, Solution Selling, Telephony, VoIP
Education
Portland Community College 1993 — 1995
Genesys 2008 - Present
Genesys Telecommunications July 2002 - Present
MA Tech October 1999 - June 2002
Nippon Express March 1995 - September 1999
Skills
Call Center, CTI, Contact Centre, Genesys, IVR, SaaS, Software Sales, Contact Centers, SIP, Unified Communications, Pre-sales, Call Centers, Software Industry, Professional Services, Enterprise Software, Solution Selling, Telephony, VoIP
Education
Portland Community College 1993 — 1995
Gordon Campbell Gordon Campbell's Genesys Experience November 2013 - August 2014
Job Managing Director at Motivo
Industry Computer Software
Experience
Motivo, LLC March 2015 - Present
Genesys November 2013 - August 2014
Echopass 2003 - 2013
Genesys Telecommunications 2000 - 2003
Genesys Telecommunications 1997 - 2000
IBM 1995 - 1997
Sinclair Systems, LLC 1992 - 1995
Bank of Montreal, Sinclair Computers, BCI 1986 - 1992
Skills
SaaS, Professional Services, Enterprise Software, Cloud Computing, CRM, Strategy, Managed Services, Contact Centers, Product Management, Pre-sales, Start-ups, Integration, CTI, Program Management, Telecommunications, Leadership, Management Consulting, Genesys, Software Development, Strategic Partnerships, Software Project..., Project Management, Product Development, Enterprise Architecture, Sales Engineering, Team Leadership, Private Pilot, Management
Education
Stanford University 2002 — 2002
Advanced Project Management Mastery
University of Toronto 1985 — 1990
BSc., Mathematics & Physics
Seneca College of Applied Arts and Technology 1980 — 1984
BSc., Computer Science, Graduated with High Honors
Motivo, LLC March 2015 - Present
Genesys November 2013 - August 2014
Echopass 2003 - 2013
Genesys Telecommunications 2000 - 2003
Genesys Telecommunications 1997 - 2000
IBM 1995 - 1997
Sinclair Systems, LLC 1992 - 1995
Bank of Montreal, Sinclair Computers, BCI 1986 - 1992
Skills
SaaS, Professional Services, Enterprise Software, Cloud Computing, CRM, Strategy, Managed Services, Contact Centers, Product Management, Pre-sales, Start-ups, Integration, CTI, Program Management, Telecommunications, Leadership, Management Consulting, Genesys, Software Development, Strategic Partnerships, Software Project..., Project Management, Product Development, Enterprise Architecture, Sales Engineering, Team Leadership, Private Pilot, Management
Education
Stanford University 2002 — 2002
Advanced Project Management Mastery
University of Toronto 1985 — 1990
BSc., Mathematics & Physics
Seneca College of Applied Arts and Technology 1980 — 1984
BSc., Computer Science, Graduated with High Honors
Gordon Bell's Genesys Experience June 2012 - Present
Job Director Voice Product Architecture at Genesys
Industry Computer Software
Experience
Genesys June 2012 - Present
Avaya March 2010 - June 2012
Oritor November 2009 - March 2010
Avaya February 2007 - June 2009
Ubiquity Software January 2006 - February 2007
Hummingbird April 2000 - November 2005
SHL Systemhouse/EDS January 1985 - April 2000
Skills
SIP, Portals, Database Design, IMS DB/DC, Web Development, Object Modelling, Agile Methodologies, VoIP, SOA, Architecture, Cloud Computing, Software Development, Java, Web Services, SaaS, Enterprise Architecture, Telecommunications, Java Enterprise Edition, Enterprise Software, Integration, Strategy, Pre-sales, Product Management, Software Project..., Start-ups, Scrum, Object Oriented Design, Web Applications, Technical Leadership, Solution Architecture, Distributed Systems, System Architecture, Software Design, Mobile Applications, Software Engineering, Architectures
Education
Queen's University 1980 — 1984
BA Honours
Mackenzie High School 1975 — 1980
Genesys June 2012 - Present
Avaya March 2010 - June 2012
Oritor November 2009 - March 2010
Avaya February 2007 - June 2009
Ubiquity Software January 2006 - February 2007
Hummingbird April 2000 - November 2005
SHL Systemhouse/EDS January 1985 - April 2000
Skills
SIP, Portals, Database Design, IMS DB/DC, Web Development, Object Modelling, Agile Methodologies, VoIP, SOA, Architecture, Cloud Computing, Software Development, Java, Web Services, SaaS, Enterprise Architecture, Telecommunications, Java Enterprise Edition, Enterprise Software, Integration, Strategy, Pre-sales, Product Management, Software Project..., Start-ups, Scrum, Object Oriented Design, Web Applications, Technical Leadership, Solution Architecture, Distributed Systems, System Architecture, Software Design, Mobile Applications, Software Engineering, Architectures
Education
Queen's University 1980 — 1984
BA Honours
Mackenzie High School 1975 — 1980
Renee Lakatos's Genesys Experience 2002 - 2003
Job Digital CRM Marketing Consultant at Verizon Wireless
Industry Marketing and Advertising
Experience
Lakatos Communications 2001 - Present
Verizon Wireless November 2011 - Present
SanDisk 2007 - 2008
U3 2005 - 2007
Tapwave, Inc. 2003 - 2005
Genesys 2002 - 2003
PeopleSoft 2001 - 2003
Knight Ridder, Inc. 2000 - 2001
Palm, Inc. 1998 - 2000
Intel Corporation 1997 - 1998
Skills
Multi-channel Marketing, Retail, Lead Generation, Integrated Marketing, Email Marketing, Start-ups, Product Management, Strategic Partnerships, Direct Marketing, Customer Acquisition, E-commerce, Strategy, CRM, Online Advertising, Marketing, Advertising, B2B Marketing, Marketing Communications, Public Relations
Education
San Diego State University-California State University 1984 — 1989
Bachelor Science, Business Marketing
Lakatos Communications 2001 - Present
Verizon Wireless November 2011 - Present
SanDisk 2007 - 2008
U3 2005 - 2007
Tapwave, Inc. 2003 - 2005
Genesys 2002 - 2003
PeopleSoft 2001 - 2003
Knight Ridder, Inc. 2000 - 2001
Palm, Inc. 1998 - 2000
Intel Corporation 1997 - 1998
Skills
Multi-channel Marketing, Retail, Lead Generation, Integrated Marketing, Email Marketing, Start-ups, Product Management, Strategic Partnerships, Direct Marketing, Customer Acquisition, E-commerce, Strategy, CRM, Online Advertising, Marketing, Advertising, B2B Marketing, Marketing Communications, Public Relations
Education
San Diego State University-California State University 1984 — 1989
Bachelor Science, Business Marketing
Joe Doherty's Genesys Experience 2005 - 2009
Job
Industry Information Technology and Services
Experience
UNICOM Engineering August 2013 - Present
Aria Solutions February 2012 - Present
Contact Solutions October 2009 - January 2012
Genesys, an Alcatel-Lucent Company 2005 - 2009
Genesys 2005 - 2009
Convergys August 2001 - January 2005
Octel Communications September 1996 - December 2000
Octel Communications September 1996 - December 1998
Centigram February 1995 - September 1996
Skills
Product Development, IVR, Unified Communications, Management Consulting, Call Center, SaaS, Enterprise Software, CTI, Contact Centers
Education
Providence College 1976 — 1980
B.S.
UNICOM Engineering August 2013 - Present
Aria Solutions February 2012 - Present
Contact Solutions October 2009 - January 2012
Genesys, an Alcatel-Lucent Company 2005 - 2009
Genesys 2005 - 2009
Convergys August 2001 - January 2005
Octel Communications September 1996 - December 2000
Octel Communications September 1996 - December 1998
Centigram February 1995 - September 1996
Skills
Product Development, IVR, Unified Communications, Management Consulting, Call Center, SaaS, Enterprise Software, CTI, Contact Centers
Education
Providence College 1976 — 1980
B.S.
Ajay Tripathi's Genesys Experience January 2013 - Present
Job Experienced Program Manager / SCRUM Master, PMP CSM
Industry Computer Software
Experience
Genesys January 2013 - Present
Genesys 2013 - 2015
Genesys 2013 - 2015
Genesys 2013 - 2015
Accelalpha November 2011 - December 2012
McAfee July 2011 - November 2011
Brocade October 2010 - June 2011
Riverbed Technology March 2009 - September 2010
Trianz March 2005 - December 2008
Skills
Program Management, CRM, Business Process, Oracle Applications, Project Management, Master Data Management, Software Project..., Integration, Change Management, Oracle E-Business Suite, Solution Architecture, Enterprise Software, SDLC, Business Intelligence, IT Management, Data Quality, Marketing, Risk Management, Cloud Computing, Oracle, Client Relation, Agile Methodologies, Vendor Management, IT Strategy
Education
Robert Morris University 1992 — 1995
MBA / MS, Management / Finance
Robert Morris University
Genesys January 2013 - Present
Genesys 2013 - 2015
Genesys 2013 - 2015
Genesys 2013 - 2015
Accelalpha November 2011 - December 2012
McAfee July 2011 - November 2011
Brocade October 2010 - June 2011
Riverbed Technology March 2009 - September 2010
Trianz March 2005 - December 2008
Skills
Program Management, CRM, Business Process, Oracle Applications, Project Management, Master Data Management, Software Project..., Integration, Change Management, Oracle E-Business Suite, Solution Architecture, Enterprise Software, SDLC, Business Intelligence, IT Management, Data Quality, Marketing, Risk Management, Cloud Computing, Oracle, Client Relation, Agile Methodologies, Vendor Management, IT Strategy
Education
Robert Morris University 1992 — 1995
MBA / MS, Management / Finance
Robert Morris University
Alicia Fraumeni's Genesys Experience November 2000 - November 2007
Job
Industry Transportation/Trucking/Railroad
Experience
San Mateo County Transit District December 2013 - Present
San Mateo County Transit District November 2008 - Present
Washington Mutual Bank November 2007 - November 2008
Genesys November 2000 - November 2007
Vinotheque Wine Cellars January 2000 - October 2000
Romic Environmental Services March 1995 - January 2000
Skills
Vendor Management, Cross-functional Team..., Contract Negotiation, Process Improvement, Contract Management, Management, SAP, Leadership, Project Planning, Team Building, Negotiation, Procurement, Risk Management, Training, Marketing, Purchasing, Program Management, Project Management, Strategic Planning, Change Management
Education
San Jose State University 2005 — 2006
C.P.M., Purchasing and Supply Management
University of Phoenix
BSBM, Business Management
San Mateo County Transit District December 2013 - Present
San Mateo County Transit District November 2008 - Present
Washington Mutual Bank November 2007 - November 2008
Genesys November 2000 - November 2007
Vinotheque Wine Cellars January 2000 - October 2000
Romic Environmental Services March 1995 - January 2000
Skills
Vendor Management, Cross-functional Team..., Contract Negotiation, Process Improvement, Contract Management, Management, SAP, Leadership, Project Planning, Team Building, Negotiation, Procurement, Risk Management, Training, Marketing, Purchasing, Program Management, Project Management, Strategic Planning, Change Management
Education
San Jose State University 2005 — 2006
C.P.M., Purchasing and Supply Management
University of Phoenix
BSBM, Business Management
Rafael A Fermin's Genesys Experience January 2001 - March 2007
Job Director Business Intelligence at CELISTICS
Industry Telecommunications
Experience
CELISTICS January 2013 - Present
Commlogik January 2011 - January 2013
Commlogik February 2007 - January 2011
Genesys January 2001 - March 2007
Black & Decker Corporation June 1999 - September 2001
Black & Decker Corporation May 1999 - June 2000
I.E.N. Equipneumatic Company S.A. February 1992 - April 1996
I.E.N. Equipneumatic Company S.A. February 1992 - January 1994
Skills
Mechanical Engineering, MBA, Management, Project Management, Strategic Business, Product Development, Call Center Architecture, Latin America, CRM, Operations Management, Customer Service..., Marketing Management, RFP, RFQ, IVR, Contact Centers, Polycom Video..., LifeSize Video..., Lync, Salesforce.com, SAP BI, Siebel, Visio, PowerPoint, VoIP, ERP, Unified Communications, Media Gateways, IP PBX, Biometrics, Technical Product Sales, Corporate Finance, Mobile Devices, Mobile Technology, International Business, Integration, Telecommunications, Business Development, New Business Development, Wireless, Strategy, Channel, Strategic Planning, Sales Operations, Sales, Business Intelligence, Solution Selling, Project Planning, Product Management, Key Performance...
Education
Saint Joseph's University 1996 — 1999
MBA, Master of Business Administration Management
Universidad Metropolitana (VE) 1987 — 1995
Engineer, Mechanical Engineer
CELISTICS January 2013 - Present
Commlogik January 2011 - January 2013
Commlogik February 2007 - January 2011
Genesys January 2001 - March 2007
Black & Decker Corporation June 1999 - September 2001
Black & Decker Corporation May 1999 - June 2000
I.E.N. Equipneumatic Company S.A. February 1992 - April 1996
I.E.N. Equipneumatic Company S.A. February 1992 - January 1994
Skills
Mechanical Engineering, MBA, Management, Project Management, Strategic Business, Product Development, Call Center Architecture, Latin America, CRM, Operations Management, Customer Service..., Marketing Management, RFP, RFQ, IVR, Contact Centers, Polycom Video..., LifeSize Video..., Lync, Salesforce.com, SAP BI, Siebel, Visio, PowerPoint, VoIP, ERP, Unified Communications, Media Gateways, IP PBX, Biometrics, Technical Product Sales, Corporate Finance, Mobile Devices, Mobile Technology, International Business, Integration, Telecommunications, Business Development, New Business Development, Wireless, Strategy, Channel, Strategic Planning, Sales Operations, Sales, Business Intelligence, Solution Selling, Project Planning, Product Management, Key Performance...
Education
Saint Joseph's University 1996 — 1999
MBA, Master of Business Administration Management
Universidad Metropolitana (VE) 1987 — 1995
Engineer, Mechanical Engineer
Vlad Baranovsky's Genesys Experience September 1996 - Present
Job Software Development Manager
Industry Computer Software
Experience
Bevscout January 2012 - Present
Happy Little Guillotine Studios May 2006 - Present
Genesys September 1996 - Present
Skills
CTI, SIP, Java, OOP, Software Development, XML, C#, .NET, Mobile Applications, VoIP, Windows, Mobile, Objective-C, Creative Writing, Music Production, Web Series, Mobile Devices, Social Media, Agile Methodologies, Cloud Computing, Software Engineering, Integration
Education
San Francisco State University 2002 — 2006
English (Creative Writing) Bachelor of Arts (BA), Minor: Computer Science
Bevscout January 2012 - Present
Happy Little Guillotine Studios May 2006 - Present
Genesys September 1996 - Present
Skills
CTI, SIP, Java, OOP, Software Development, XML, C#, .NET, Mobile Applications, VoIP, Windows, Mobile, Objective-C, Creative Writing, Music Production, Web Series, Mobile Devices, Social Media, Agile Methodologies, Cloud Computing, Software Engineering, Integration
Education
San Francisco State University 2002 — 2006
English (Creative Writing) Bachelor of Arts (BA), Minor: Computer Science
Igor Klyashchitskiy's Genesys Experience July 2010 - Present
Job Manager, DevelopmentProduction at Genesys
Industry Telecommunications
Experience
Genesys July 2010 - Present
Skills
Telecommunications, Call Centers, SaaS, Pre-sales, Cloud Computing, Enterprise Software, VoIP, Integration, Product Management, Solution Selling, Contact Centers, Professional Services, CRM, Solution Architecture, Customer Experience
Education
Odessa National 'I.I. Mecnikov' University 1991 — 1997
Genesys July 2010 - Present
Skills
Telecommunications, Call Centers, SaaS, Pre-sales, Cloud Computing, Enterprise Software, VoIP, Integration, Product Management, Solution Selling, Contact Centers, Professional Services, CRM, Solution Architecture, Customer Experience
Education
Odessa National 'I.I. Mecnikov' University 1991 — 1997
Phyllis Mather's Genesys Experience 2013 - Present
Job Director, Partner Strategy at Genesys
Industry Computer Software
Experience
Genesys 2013 - Present
Genesys 2012 - 2013
Alcatel-Lucent, Enterprise Market Group 2010 - 2012
Alcatel-Lucent, Application Software Group 2009 - 2010
Genesys 2007 - 2009
Genesys 2005 - 2007
Genesys 2002 - 2005
Genesys 2000 - 2002
Genesys 1999 - 2000
Automatic Data Processing 1997 - 1999
Skills
CTI, Cross-functional Team..., Genesys, Program Management, Product Management, CRM, Contact Centers, Telecommunications, IVR, SIP, VoIP, Product Marketing, Strategy, Professional Services, Enterprise Software, Integration, Pre-sales, Solution Selling, Management, PMP, Competitive Analysis, SDLC, SaaS, Leadership, Unified Communications, Cloud Computing, Project Management, Go-to-market Strategy, Telephony, ACD, Managed Services, Call Centers, Business Development, Mobile Devices, Solution Architecture, Strategic Partnerships, Speech Recognition, Sales Engineering, Avaya, Channel Partners, Wireless, PMO, Customer Experience, IP, Sales Enablement, Partner Management, Vendor Management, Outsourcing, SIP Trunking
Education
Providence College
Bachelor of Science, International Business, French
Genesys 2013 - Present
Genesys 2012 - 2013
Alcatel-Lucent, Enterprise Market Group 2010 - 2012
Alcatel-Lucent, Application Software Group 2009 - 2010
Genesys 2007 - 2009
Genesys 2005 - 2007
Genesys 2002 - 2005
Genesys 2000 - 2002
Genesys 1999 - 2000
Automatic Data Processing 1997 - 1999
Skills
CTI, Cross-functional Team..., Genesys, Program Management, Product Management, CRM, Contact Centers, Telecommunications, IVR, SIP, VoIP, Product Marketing, Strategy, Professional Services, Enterprise Software, Integration, Pre-sales, Solution Selling, Management, PMP, Competitive Analysis, SDLC, SaaS, Leadership, Unified Communications, Cloud Computing, Project Management, Go-to-market Strategy, Telephony, ACD, Managed Services, Call Centers, Business Development, Mobile Devices, Solution Architecture, Strategic Partnerships, Speech Recognition, Sales Engineering, Avaya, Channel Partners, Wireless, PMO, Customer Experience, IP, Sales Enablement, Partner Management, Vendor Management, Outsourcing, SIP Trunking
Education
Providence College
Bachelor of Science, International Business, French
Michael McCloskey's Genesys Experience September 1996 - February 1999
Job CEO at McCloskey LLC
Industry Information Services
Experience
McCloskey LLC January 2012 - Present
MJM Technologies January 2012 - Present
Frontrange 2001 - 2010
KANA Software June 1999 - July 2001
Genesys September 1996 - February 1999
NetApp May 1995 - September 1996
Digital Microwave September 1993 - May 1995
WaveFront Technologies January 1991 - August 1993
Skills
Leadership, Strategic Planning, SaaS, New Business Development, Start-ups, Cloud Computing, Enterprise Software, Business Development, Business Strategy, Solution Selling, Integration, Professional Services, Management, Strategy, IT Strategy, Program Management, Product Management, Management Consulting, Business Intelligence, Project Management, Finance, Strategic Financial..., Strategic Partnerships, CRM, Executive Management, Pre-sales, Go-to-market Strategy, Consulting, Outsourcing, Cross-functional Team..., Business Alliances, IT Service Management, Product Marketing, Sales Enablement, Partner Management, Analytics
Education
Santa Clara University
McCloskey LLC January 2012 - Present
MJM Technologies January 2012 - Present
Frontrange 2001 - 2010
KANA Software June 1999 - July 2001
Genesys September 1996 - February 1999
NetApp May 1995 - September 1996
Digital Microwave September 1993 - May 1995
WaveFront Technologies January 1991 - August 1993
Skills
Leadership, Strategic Planning, SaaS, New Business Development, Start-ups, Cloud Computing, Enterprise Software, Business Development, Business Strategy, Solution Selling, Integration, Professional Services, Management, Strategy, IT Strategy, Program Management, Product Management, Management Consulting, Business Intelligence, Project Management, Finance, Strategic Financial..., Strategic Partnerships, CRM, Executive Management, Pre-sales, Go-to-market Strategy, Consulting, Outsourcing, Cross-functional Team..., Business Alliances, IT Service Management, Product Marketing, Sales Enablement, Partner Management, Analytics
Education
Santa Clara University
David Batistich's Genesys Experience July 2013 - Present
Job at Genesys
Industry Telecommunications
Experience
Genesys July 2013 - Present
SoundBite Communications July 2009 - June 2013
Hawes Financial Group April 2008 - April 2009
TransUnion October 1990 - November 2007
Skills
Financial Services, Leadership, Team Building, Analytics, Risk Management, Solution Selling, Product Management, Account Management, CRM, Product Marketing, New Business Development, Business Development, Sales Operations, Salesforce.com, Strategic Planning, Strategic Partnerships, Direct Sales, B2B, Cloud Computing, Product Development, Sales, Management, Strategy, SaaS
Education
Santa Clara University 1982 — 1986
Bachelor of Science (BS) in Finance and Commerce
Genesys July 2013 - Present
SoundBite Communications July 2009 - June 2013
Hawes Financial Group April 2008 - April 2009
TransUnion October 1990 - November 2007
Skills
Financial Services, Leadership, Team Building, Analytics, Risk Management, Solution Selling, Product Management, Account Management, CRM, Product Marketing, New Business Development, Business Development, Sales Operations, Salesforce.com, Strategic Planning, Strategic Partnerships, Direct Sales, B2B, Cloud Computing, Product Development, Sales, Management, Strategy, SaaS
Education
Santa Clara University 1982 — 1986
Bachelor of Science (BS) in Finance and Commerce
Bill Wesemann's Genesys Experience May 1996 - May 2000
Job Independent Information Technology and Services Professional
Industry Information Technology and Services
Experience
LivePerson November 2004 - Present
NextPage June 2000 - December 2002
Genesys May 1996 - May 2000
Skills
Salesforce.com, Go-to-market Strategy, Enterprise Software, Strategic Partnerships, SaaS, Start-ups, Professional Services, Sales Enablement, Solution Selling, Entrepreneurship, Business Development, Product Management, Cloud Computing
Education
Rowan University 1974 — 1978
LivePerson November 2004 - Present
NextPage June 2000 - December 2002
Genesys May 1996 - May 2000
Skills
Salesforce.com, Go-to-market Strategy, Enterprise Software, Strategic Partnerships, SaaS, Start-ups, Professional Services, Sales Enablement, Solution Selling, Entrepreneurship, Business Development, Product Management, Cloud Computing
Education
Rowan University 1974 — 1978
Tom McGrail Jr's Genesys Experience July 2013 - Present
Job Enterprise Account Executive at Genesys, Specializing in Customer Experience Management
Industry Computer Software
Experience
Genesys July 2013 - Present
Genesys July 2011 - June 2013
Genesys Telecommunications June 2008 - October 2011
First Data Corporation June 1996 - May 2008
Mutual of Omaha June 1995 - June 1996
Skills
IVR, CTI, ACD, Call Center, Workforce Management, Customer Relations, SIP, Genesys, Call Routing, Call Recording, PBX, Telephony, Speech Recognition, Outbound, VoIP, Telecommunications, Call Logging, Inbound Marketing, Customer Service, Data Center, Unified Communications, Call Centers, Integration, Avaya, Contact Centers, Solution Architecture, Solution Selling, Software Development, SaaS, Management, Project Management, Partner Management, IP, Professional Services, Cloud Computing, Customer Experience, Enterprise Software, CRM, Cisco Technologies, Pre-sales, Cross-functional Team..., Sales Engineering, Managed Services, Software Industry, Go-to-market Strategy, Product Management, VXML, Mobile Devices, Salesforce.com, Routing
Education
Northwest Missouri State University 1990 — 1995
Bachelor of Science (BS), Management Information Systems, General
Daniel J Gross HS 1987 — 1990
H.S. Diploma, Summa Cum Laude
Genesys July 2013 - Present
Genesys July 2011 - June 2013
Genesys Telecommunications June 2008 - October 2011
First Data Corporation June 1996 - May 2008
Mutual of Omaha June 1995 - June 1996
Skills
IVR, CTI, ACD, Call Center, Workforce Management, Customer Relations, SIP, Genesys, Call Routing, Call Recording, PBX, Telephony, Speech Recognition, Outbound, VoIP, Telecommunications, Call Logging, Inbound Marketing, Customer Service, Data Center, Unified Communications, Call Centers, Integration, Avaya, Contact Centers, Solution Architecture, Solution Selling, Software Development, SaaS, Management, Project Management, Partner Management, IP, Professional Services, Cloud Computing, Customer Experience, Enterprise Software, CRM, Cisco Technologies, Pre-sales, Cross-functional Team..., Sales Engineering, Managed Services, Software Industry, Go-to-market Strategy, Product Management, VXML, Mobile Devices, Salesforce.com, Routing
Education
Northwest Missouri State University 1990 — 1995
Bachelor of Science (BS), Management Information Systems, General
Daniel J Gross HS 1987 — 1990
H.S. Diploma, Summa Cum Laude
Charlene Phan's Genesys Experience March 2013 - Present
Job Tax Director at Genesys
Industry Computer Software
Experience
Genesys March 2013 - Present
Rovi Corporation August 2008 - March 2013
Gap Inc. December 2007 - August 2008
Foster's Wine Estates Americas 2005 - 2007
Redwood Trust 2004 - 2005
Robert Mondavi 2002 - 2004
PricewaterhouseCoopers 1998 - 2002
Skills
Corporate Tax, Tax Research, International Tax, Accounting, Tax, Sarbanes-Oxley Act, Income Tax, Financial Reporting, FIN 48, Transfer Pricing, FAS 5, GAAP
Education
San Jose State University 2001 — 2003
MS, Taxation
San Francisco State University, College of Business 1995 — 1997
BS, Accounting, Accounting
Genesys March 2013 - Present
Rovi Corporation August 2008 - March 2013
Gap Inc. December 2007 - August 2008
Foster's Wine Estates Americas 2005 - 2007
Redwood Trust 2004 - 2005
Robert Mondavi 2002 - 2004
PricewaterhouseCoopers 1998 - 2002
Skills
Corporate Tax, Tax Research, International Tax, Accounting, Tax, Sarbanes-Oxley Act, Income Tax, Financial Reporting, FIN 48, Transfer Pricing, FAS 5, GAAP
Education
San Jose State University 2001 — 2003
MS, Taxation
San Francisco State University, College of Business 1995 — 1997
BS, Accounting, Accounting
Carol Titus's Genesys Experience October 2011 - Present
Job Pricing Director at Genesys
Industry Computer Software
Experience
Genesys October 2011 - Present
Alcatel-Lucent (Genesys) July 2009 - September 2011
Genesys June 2006 - June 2009
Genesys July 2004 - June 2006
Shoretel and Vertical Networks 2003 - July 2004
LEVIENT, Inc., San Jose, Ca 2000 - 2001
Nortel Networks 1997 - 2000
Nortel Networks 1995 - 1997
Nortel Networks 1993 - 1995
BT 1991 - 1993
Skills
Business Case, Requirements Analysis, Operations Management, Services Marketing, Pricing Analysis, SaaS, Product Management, Product Marketing, Enterprise Software, Go-to-market Strategy, Cloud Computing, Telecommunications, Business Alliances, Sales Enablement, Channel, Cross-functional Team..., Sales Engineering, Marketing Automation, Pre-sales, Professional Services, Project Management, Program Management, CRM
Education
Purdue University - Krannert School of Management
M.S., Management - Finance Concentration
UC Berkeley Executive Education
University of Massachusetts, Amherst
B.A. Cum Laude /B.A. Cum Laude, Economics/French
Genesys October 2011 - Present
Alcatel-Lucent (Genesys) July 2009 - September 2011
Genesys June 2006 - June 2009
Genesys July 2004 - June 2006
Shoretel and Vertical Networks 2003 - July 2004
LEVIENT, Inc., San Jose, Ca 2000 - 2001
Nortel Networks 1997 - 2000
Nortel Networks 1995 - 1997
Nortel Networks 1993 - 1995
BT 1991 - 1993
Skills
Business Case, Requirements Analysis, Operations Management, Services Marketing, Pricing Analysis, SaaS, Product Management, Product Marketing, Enterprise Software, Go-to-market Strategy, Cloud Computing, Telecommunications, Business Alliances, Sales Enablement, Channel, Cross-functional Team..., Sales Engineering, Marketing Automation, Pre-sales, Professional Services, Project Management, Program Management, CRM
Education
Purdue University - Krannert School of Management
M.S., Management - Finance Concentration
UC Berkeley Executive Education
University of Massachusetts, Amherst
B.A. Cum Laude /B.A. Cum Laude, Economics/French
Chris Morley's Genesys Experience January 2010 - March 2014
Job VP & GM Cloud Contact Center at eLoyalty, a TeleTech Company
Industry Telecommunications
Experience
eLoyalty, a TeleTech Company April 2014 - Present
Genesys January 2010 - March 2014
Genesys Telecommunications 2007 - January 2010
Genesys Telecommunications Lab 2007 - January 2010
AT&T 1984 - 2007
Hillsborough HS 2005 - 2005
Skills
Business Development, Call Centers, Cloud Computing, Contact Centers, Cross-functional Team..., Enterprise Software, Go-to-market Strategy, Integration, Managed Services, Outsourcing, Product Management, Product Marketing, Professional Services, SaaS, Strategy, Strategic Partnerships, Solution Selling, Telecommunications, VoIP
Education
Rutgers, The State University of New Jersey-New Brunswick 1974 — 2007
MA, Mathematics
eLoyalty, a TeleTech Company April 2014 - Present
Genesys January 2010 - March 2014
Genesys Telecommunications 2007 - January 2010
Genesys Telecommunications Lab 2007 - January 2010
AT&T 1984 - 2007
Hillsborough HS 2005 - 2005
Skills
Business Development, Call Centers, Cloud Computing, Contact Centers, Cross-functional Team..., Enterprise Software, Go-to-market Strategy, Integration, Managed Services, Outsourcing, Product Management, Product Marketing, Professional Services, SaaS, Strategy, Strategic Partnerships, Solution Selling, Telecommunications, VoIP
Education
Rutgers, The State University of New Jersey-New Brunswick 1974 — 2007
MA, Mathematics
Suzanne Das's Genesys Experience July 2014 - Present
Job Professional Services Consultant at Genesys
Industry Information Technology and Services
Experience
Genesys July 2014 - Present
Hewlett-Packard November 2013 - June 2014
IBM January 2006 - December 2013
IBM January 2006 - December 2013
IBM January 2006 - December 2013
KPMG-BearingPoint June 1999 - December 2005
Computer Associates, Inc June 1998 - May 1999
Skills
Business Process..., Management Consulting, Business Analysis, Requirements Analysis, Process Engineering, Reporting Analytics, Analytics, Integration, Management, Business Intelligence, SDLC, Leadership, Business Requirements, Business Process, Business Transformation, Cognos, Team Building, IT Strategy, CRM, SAP, SAP BI, Master Data Management, Federal Government, Regulatory Requirements, Sate and local analytics, Data Integration, Rational Quality Manager, Clear Quest, Insurance, Healthcare Management, Telecommunications, Pharmaceutical Industry, Cable Television, Business Process Design, Cross-functional Team..., Strategy
Education
Saint Xavier University
MA, MBA, MIS
High School
Genesys July 2014 - Present
Hewlett-Packard November 2013 - June 2014
IBM January 2006 - December 2013
IBM January 2006 - December 2013
IBM January 2006 - December 2013
KPMG-BearingPoint June 1999 - December 2005
Computer Associates, Inc June 1998 - May 1999
Skills
Business Process..., Management Consulting, Business Analysis, Requirements Analysis, Process Engineering, Reporting Analytics, Analytics, Integration, Management, Business Intelligence, SDLC, Leadership, Business Requirements, Business Process, Business Transformation, Cognos, Team Building, IT Strategy, CRM, SAP, SAP BI, Master Data Management, Federal Government, Regulatory Requirements, Sate and local analytics, Data Integration, Rational Quality Manager, Clear Quest, Insurance, Healthcare Management, Telecommunications, Pharmaceutical Industry, Cable Television, Business Process Design, Cross-functional Team..., Strategy
Education
Saint Xavier University
MA, MBA, MIS
High School
Neeraj Gupta's Genesys Experience 1999 - 1999
Job MD, Cervin Ventures
Industry Venture Capital & Private Equity
Experience
Cervin Ventures September 2010 - Present
Nexient September 2014 - November 2014
Nexient August 2009 - August 2014
Patni 2008 - 2009
Patni 2004 - 2007
Cymbal Corporation 2000 - 2004
Genesys 1999 - 1999
Genesys 1998 - 1999
Octel 1991 - 1998
Skills
SaaS, IT Strategy, Enterprise Software, Go-to-market Strategy, Business Analysis, Strategy, Telecommunications, Requirements Analysis, Business Strategy
Education
University of Alabama 1989 — 1999
Masters, Engineering
Punjab Engineering College 1985 — 1989
Bachelors, Engineering
Cervin Ventures September 2010 - Present
Nexient September 2014 - November 2014
Nexient August 2009 - August 2014
Patni 2008 - 2009
Patni 2004 - 2007
Cymbal Corporation 2000 - 2004
Genesys 1999 - 1999
Genesys 1998 - 1999
Octel 1991 - 1998
Skills
SaaS, IT Strategy, Enterprise Software, Go-to-market Strategy, Business Analysis, Strategy, Telecommunications, Requirements Analysis, Business Strategy
Education
University of Alabama 1989 — 1999
Masters, Engineering
Punjab Engineering College 1985 — 1989
Bachelors, Engineering
Marsha McCutcheon's Genesys Experience 2005 - Present
Job Professional Services Manager GENESYS
Industry Information Technology and Services
Experience
Genesys 2005 - Present
Genesys Telecommunications Labs, Inc. 2000 - 2003
Management Science Associates, Inc. 1998 - 2000
Mellon Bank, N.A. 1995 - 1998
Mellon Bank, N.A. 1992 - 1995
Skills
Telecommunications, Genesys, Professional Services, Integration, CTI, Unified Communications, Managed Services, PMP, IVR, Customer Experience, Contact Centers, SIP, Solution Selling, Call Centers, IT Management, Service Delivery, System Deployment, Team Leadership, Go-to-market Strategy, IT Service Management, Enterprise Software, Pre-sales, Program Management, Solution Architecture, Business Intelligence, SaaS, Enterprise Architecture, Outsourcing, VoIP, Strategy
Education
Penn State University
Bachelor's Degree
Genesys 2005 - Present
Genesys Telecommunications Labs, Inc. 2000 - 2003
Management Science Associates, Inc. 1998 - 2000
Mellon Bank, N.A. 1995 - 1998
Mellon Bank, N.A. 1992 - 1995
Skills
Telecommunications, Genesys, Professional Services, Integration, CTI, Unified Communications, Managed Services, PMP, IVR, Customer Experience, Contact Centers, SIP, Solution Selling, Call Centers, IT Management, Service Delivery, System Deployment, Team Leadership, Go-to-market Strategy, IT Service Management, Enterprise Software, Pre-sales, Program Management, Solution Architecture, Business Intelligence, SaaS, Enterprise Architecture, Outsourcing, VoIP, Strategy
Education
Penn State University
Bachelor's Degree
Amir Aziminia's Genesys Experience June 1997 - January 2000
Job Founder/CTO at SKEEO creative
Industry Internet
Experience
SKEEO creative June 2002 - Present
everydayTomorrowPictures January 2011 - Present
Independant Consultant February 2000 - May 2002
Genesys June 1997 - January 2000
Genesys Telecommunications August 1994 - June 1997
Skills
HTML, Flash, Web Development, PHP, Email Marketing, Mobile Applications, JavaScript, MySQL, Mobile Devices, Cloud Computing, Illustrator, AJAX, Web Design, Software Development, Photoshop, Web Applications, DHTML, Microsoft SQL Server, Dreamweaver, Integration, Ruby, ColdFusion
Education
Purdue University 1990 — 1994
BSCEE
San Francisco State University 1994 — 1996
SKEEO creative June 2002 - Present
everydayTomorrowPictures January 2011 - Present
Independant Consultant February 2000 - May 2002
Genesys June 1997 - January 2000
Genesys Telecommunications August 1994 - June 1997
Skills
HTML, Flash, Web Development, PHP, Email Marketing, Mobile Applications, JavaScript, MySQL, Mobile Devices, Cloud Computing, Illustrator, AJAX, Web Design, Software Development, Photoshop, Web Applications, DHTML, Microsoft SQL Server, Dreamweaver, Integration, Ruby, ColdFusion
Education
Purdue University 1990 — 1994
BSCEE
San Francisco State University 1994 — 1996
Jerry Craddock's Genesys Experience July 2013 - Present
Job Sr. Principal, Consultant, Professional Services Global Best Practices at Genesys Telecommunications
Industry Information Technology and Services
Experience
Genesys July 2013 - Present
Genesys Telecommunications Labs 2005 - 2013
Genesys Telecommunications Labs June 2000 - June 2005
Telco Research September 1998 - July 2000
US Navy April 1990 - September 1998
Skills
Contact Centers, Genesys, IVR, CTI, ACD, Enterprise Architecture, Customer Experience, System Deployment, Routing, Pre-sales, SIP, Telephony, Unified Communications, Professional Services, Avaya, Solution Architecture, Telecommunications, Avaya Technologies
Education
Palomar College
Genesys July 2013 - Present
Genesys Telecommunications Labs 2005 - 2013
Genesys Telecommunications Labs June 2000 - June 2005
Telco Research September 1998 - July 2000
US Navy April 1990 - September 1998
Skills
Contact Centers, Genesys, IVR, CTI, ACD, Enterprise Architecture, Customer Experience, System Deployment, Routing, Pre-sales, SIP, Telephony, Unified Communications, Professional Services, Avaya, Solution Architecture, Telecommunications, Avaya Technologies
Education
Palomar College
Lilli Koivo Howse's Genesys Experience 1996 - 1998
Job Consultant at Deloitte
Industry Computer Software
Experience
Deloitte June 2002 - Present
Genesys (An Alcatel-Lucent Company) 1996 - 1999
Genesys 1996 - 1998
Education
Northwestern University
BSEE
WLHS
Deloitte June 2002 - Present
Genesys (An Alcatel-Lucent Company) 1996 - 1999
Genesys 1996 - 1998
Education
Northwestern University
BSEE
WLHS
Jack Madigan's Genesys Experience October 1999 - February 2002
Job VP, WW Sales Operations at Enlighted Inc
Industry Computer Software
Experience
Enlighted inc January 2015 - Present
Demandware September 2014 - January 2015
MicroStrategy August 2013 - September 2014
MicroStrategy July 2012 - February 2013
MicroStrategy July 2011 - July 2012
Nuance Communications October 2007 - June 2011
Adobe Systems January 2006 - February 2007
Macromedia February 2005 - December 2005
MatrixOne February 2002 - March 2005
Genesys October 1999 - February 2002
Skills
Sales, Program Management, Sales Operations, SaaS, Enterprise Software, Solution Selling, Cloud Computing, Business Development, Lead Generation, Analytics, Pre-sales, International Sales, Telecommunications, Strategic Partnerships, Selling, Management, Sales Management, Product Management, Sales Process, Cross-functional Team..., Consulting, Team Leadership, Sales Engineering, Contract Negotiation, Project Management, Channel Partners, CRM, Business Analysis, Managed Services, Business Alliances, Leadership, Mobile Devices, Business Intelligence, New Business Development, Salesforce.com, Professional Services, Sales Enablement, Software Industry, Enterprise Architecture, Integration, Competitive Analysis, Start-ups, Data Center, Go-to-market Strategy, Account Management, Strategy, Direct Sales, Partner Management, Product Marketing, Wireless
Education
Norwich University 1981 — 1985
BS, Mechanical Engineering
Enlighted inc January 2015 - Present
Demandware September 2014 - January 2015
MicroStrategy August 2013 - September 2014
MicroStrategy July 2012 - February 2013
MicroStrategy July 2011 - July 2012
Nuance Communications October 2007 - June 2011
Adobe Systems January 2006 - February 2007
Macromedia February 2005 - December 2005
MatrixOne February 2002 - March 2005
Genesys October 1999 - February 2002
Skills
Sales, Program Management, Sales Operations, SaaS, Enterprise Software, Solution Selling, Cloud Computing, Business Development, Lead Generation, Analytics, Pre-sales, International Sales, Telecommunications, Strategic Partnerships, Selling, Management, Sales Management, Product Management, Sales Process, Cross-functional Team..., Consulting, Team Leadership, Sales Engineering, Contract Negotiation, Project Management, Channel Partners, CRM, Business Analysis, Managed Services, Business Alliances, Leadership, Mobile Devices, Business Intelligence, New Business Development, Salesforce.com, Professional Services, Sales Enablement, Software Industry, Enterprise Architecture, Integration, Competitive Analysis, Start-ups, Data Center, Go-to-market Strategy, Account Management, Strategy, Direct Sales, Partner Management, Product Marketing, Wireless
Education
Norwich University 1981 — 1985
BS, Mechanical Engineering
Michelle Sved's Genesys Experience January 2012 - Present
Job HR Business Partner at Genesys
Industry Telecommunications
Experience
Genesys January 2012 - Present
Alcatel-Lucent December 2008 - December 2011
Alcatel-Lucent December 2008 - December 2011
Verizon June 2005 - October 2008
Verizon 2003 - 2005
BMW 2001 - 2003
Skills
Workforce Management, Telecommunications, Change Management, Management, Team Leadership, Call Center, Human Resources, Performance Management, Team Management, Talent Management, Project Management, Employee Relations, Program Management, Organizational..., Call Centers, Business Development, Leadership, Recruiting, Business Planning, CRM, Outsourcing, Strategy, Personnel Management, HR Policies, Deferred Compensation, Pre-sales
Education
Nova Southeastern University
Master of Science (M.S.), Human Resources Management
Pontificia Universidad Católica Madre y Maestra
Bachelor of Engineering (B.E.), Industrial Engineering
Genesys January 2012 - Present
Alcatel-Lucent December 2008 - December 2011
Alcatel-Lucent December 2008 - December 2011
Verizon June 2005 - October 2008
Verizon 2003 - 2005
BMW 2001 - 2003
Skills
Workforce Management, Telecommunications, Change Management, Management, Team Leadership, Call Center, Human Resources, Performance Management, Team Management, Talent Management, Project Management, Employee Relations, Program Management, Organizational..., Call Centers, Business Development, Leadership, Recruiting, Business Planning, CRM, Outsourcing, Strategy, Personnel Management, HR Policies, Deferred Compensation, Pre-sales
Education
Nova Southeastern University
Master of Science (M.S.), Human Resources Management
Pontificia Universidad Católica Madre y Maestra
Bachelor of Engineering (B.E.), Industrial Engineering
Baseer Abdiani, MBA's Genesys Experience August 2012 - Present
Job Sr. Infrastructure Project Manager at Genesys
Industry Information Technology and Services
Experience
Genesys August 2012 - Present
St. Joseph Health System October 2011 - Present
IBM Global Services June 2001 - November 2011
Novartis Vaccines and Diagnostics 2005 - 2008
Vanstar 1998 - 2001
Bay Medic 1996 - 1998
Skills
Program Management
Education
Notre Dame de Namur University 2008 — 2010
MBA, Business
University of Phoenix 1998 — 2001
BS, Information Technology
Genesys August 2012 - Present
St. Joseph Health System October 2011 - Present
IBM Global Services June 2001 - November 2011
Novartis Vaccines and Diagnostics 2005 - 2008
Vanstar 1998 - 2001
Bay Medic 1996 - 1998
Skills
Program Management
Education
Notre Dame de Namur University 2008 — 2010
MBA, Business
University of Phoenix 1998 — 2001
BS, Information Technology
Brahma Koodallur's Genesys Experience July 2014 - Present
Job Staff Software Engineer at Genesys
Industry Information Technology and Services
Experience
Genesys July 2014 - Present
Harris Connect March 2011 - June 2014
Harris Connect February 2007 - February 2011
Harris Connect April 2004 - February 2007
Harris Publishing June 2001 - April 2004
Old Dominion University January 2000 - June 2001
Ingersoll Rand September 1995 - December 1998
Skills
XML, Software Development, JavaScript, Java, Spring, Groovy, Call Center Software, DevOps, Configuration Management, Web Applications, Agile Methodologies, Hibernate, Databases, Ant, JSON, AJAX, MVC, Software Engineering, Information Technology, Information Architecture, Call Centers, Oracle, Spring Framework, REST, Testing, Tomcat
Education
Old Dominion University 1999 — 2001
MS, Computer Science
R. V. College of Engineering, Bangalore 1991 — 1995
BE, Mechanical Engineering
Genesys July 2014 - Present
Harris Connect March 2011 - June 2014
Harris Connect February 2007 - February 2011
Harris Connect April 2004 - February 2007
Harris Publishing June 2001 - April 2004
Old Dominion University January 2000 - June 2001
Ingersoll Rand September 1995 - December 1998
Skills
XML, Software Development, JavaScript, Java, Spring, Groovy, Call Center Software, DevOps, Configuration Management, Web Applications, Agile Methodologies, Hibernate, Databases, Ant, JSON, AJAX, MVC, Software Engineering, Information Technology, Information Architecture, Call Centers, Oracle, Spring Framework, REST, Testing, Tomcat
Education
Old Dominion University 1999 — 2001
MS, Computer Science
R. V. College of Engineering, Bangalore 1991 — 1995
BE, Mechanical Engineering
Tony Pearson's Genesys Experience September 2013 - Present
Job Solutions Engineer at Genesys
Industry Information Technology and Services
Experience
Genesys September 2013 - Present
Vanguard October 2010 - September 2013
Vanguard August 2007 - October 2010
Vanguard June 2006 - August 2007
Vanguard April 2005 - June 2006
Skills
Sales Engineering, Call Centers, Genesys, Networking, Unix, Customer Service, Genesys Cloud, Genesys Framework, Info Mart, GVP, Server Architecture, Cloud Computing, Technical Support, Windows Server, Access, Lotus Notes, Customer Relations, Tandberg, Web Applications, Windows 7, Telephony, Telecommunications, CRM, Integration, SaaS, VoIP, Enterprise Software, Pre-sales, Unified Communications, Professional Services, Solution Selling
Education
Penn State University 2008 — 2011
Master of Science (M.S.), Information Science
Villanova University 2000 — 2004
Bachelor of Science (BS), Business Administration and Management, General
Genesys September 2013 - Present
Vanguard October 2010 - September 2013
Vanguard August 2007 - October 2010
Vanguard June 2006 - August 2007
Vanguard April 2005 - June 2006
Skills
Sales Engineering, Call Centers, Genesys, Networking, Unix, Customer Service, Genesys Cloud, Genesys Framework, Info Mart, GVP, Server Architecture, Cloud Computing, Technical Support, Windows Server, Access, Lotus Notes, Customer Relations, Tandberg, Web Applications, Windows 7, Telephony, Telecommunications, CRM, Integration, SaaS, VoIP, Enterprise Software, Pre-sales, Unified Communications, Professional Services, Solution Selling
Education
Penn State University 2008 — 2011
Master of Science (M.S.), Information Science
Villanova University 2000 — 2004
Bachelor of Science (BS), Business Administration and Management, General
Janda Strong's Genesys Experience February 2015 - Present
Job Sr Credit and Collections Clerk at Genesys
Industry Telecommunications
Experience
Genesys February 2015 - Present
Elwood Staffing Services, Inc. March 2005 - January 2015
Centennial Bank June 2003 - January 2005
Wasatch Peaks Credit Union February 1999 - June 2003
Utah First Credit Union August 1997 - February 1999
University of Utah Credit Union March 1995 - August 1997
Skills
Talent Acquisition, Applicant Tracking..., Staffing Services, Permanent Placement, Interviews, Technical Recruiting, Human Resources, Background Checks, Management, Contract Recruitment, Job Fairs, New Business Development, Recruitment Advertising, Screening Resumes, Internet Recruiting, Top-notch Customer..., Invoicing, College Recruiting, Training, Sales, Temporary Placement, Sales Process, Executive Search, Hiring, Collections
Education
Graduate of East High School
General Studies
Park University
Business Administration and Management, General
Genesys February 2015 - Present
Elwood Staffing Services, Inc. March 2005 - January 2015
Centennial Bank June 2003 - January 2005
Wasatch Peaks Credit Union February 1999 - June 2003
Utah First Credit Union August 1997 - February 1999
University of Utah Credit Union March 1995 - August 1997
Skills
Talent Acquisition, Applicant Tracking..., Staffing Services, Permanent Placement, Interviews, Technical Recruiting, Human Resources, Background Checks, Management, Contract Recruitment, Job Fairs, New Business Development, Recruitment Advertising, Screening Resumes, Internet Recruiting, Top-notch Customer..., Invoicing, College Recruiting, Training, Sales, Temporary Placement, Sales Process, Executive Search, Hiring, Collections
Education
Graduate of East High School
General Studies
Park University
Business Administration and Management, General
Tanya Ferrera's Genesys Experience March 2015 - Present
Job Video Production Intern, Graduate Student Instructional Technologies at San Francisco State University
Industry E-Learning
Experience
Genesys March 2015 - Present
World School of Massage August 2014 - January 2015
Core Pilates And Physical Therapy October 2013 - April 2014
University of Michigan Health System April 2012 - July 2013
Wayne State University January 2007 - June 2013
Henry Ford Health System December 2004 - April 2012
Skills
Rehabilitation, Orthopedic, Manual Therapy, Physical Therapy, Sports Medicine, Pediatrics, Treatment, Spine, Wellness, Healthcare, Case Management, Orthopedics, Medicine, Athletic Training, Public Speaking, Kinesiology
Education
San Francisco State University 2014 — 2016
Master's degree, Educational/Instructional Technology
Oakland University 2010 — 2013
Certificate, Orthopedic Manual Physical Therapy
Oakland University 2010 — 2013
Doctor of Physical Therapy, Physical Therapy/Therapist
Wayne State University 1996 — 2004
Master's degree, Physical Therapy/Therapist
Genesys March 2015 - Present
World School of Massage August 2014 - January 2015
Core Pilates And Physical Therapy October 2013 - April 2014
University of Michigan Health System April 2012 - July 2013
Wayne State University January 2007 - June 2013
Henry Ford Health System December 2004 - April 2012
Skills
Rehabilitation, Orthopedic, Manual Therapy, Physical Therapy, Sports Medicine, Pediatrics, Treatment, Spine, Wellness, Healthcare, Case Management, Orthopedics, Medicine, Athletic Training, Public Speaking, Kinesiology
Education
San Francisco State University 2014 — 2016
Master's degree, Educational/Instructional Technology
Oakland University 2010 — 2013
Certificate, Orthopedic Manual Physical Therapy
Oakland University 2010 — 2013
Doctor of Physical Therapy, Physical Therapy/Therapist
Wayne State University 1996 — 2004
Master's degree, Physical Therapy/Therapist
Thomas Bongiorno's Genesys Experience February 2001 - May 2010
Job Director, Global Partners & Channel Sales at AlcatelLucent
Industry Computer Software
Experience
Alcatel-Lucent March 2010 - Present
Genesys February 2001 - May 2010
EMC CORP. February 1995 - January 2001
Sun Microsystems 1988 - 1995
Education
Seton Hall University 1967 — 1971
BA, Pre Law
Alcatel-Lucent March 2010 - Present
Genesys February 2001 - May 2010
EMC CORP. February 1995 - January 2001
Sun Microsystems 1988 - 1995
Education
Seton Hall University 1967 — 1971
BA, Pre Law
Chika Sato's Genesys Experience May 2011 - Present
Job at
Industry Computer Software
Experience
Genesys May 2011 - Present
Utopy November 2008 - March 2011
Update Legal July 2008 - November 2008
Glass, Lewis & Co. LLC April 2008 - May 2008
Skills
Data Analysis, Document Review, Microsoft Excel, Legal Research, Corporate Law, Strategic Planning, Research, Leadership, Enterprise Software, Start-ups, Customer Service
Education
San Francisco Art Institute 2005 — 2007
BFA, New Genres
SFJETS
Genesys May 2011 - Present
Utopy November 2008 - March 2011
Update Legal July 2008 - November 2008
Glass, Lewis & Co. LLC April 2008 - May 2008
Skills
Data Analysis, Document Review, Microsoft Excel, Legal Research, Corporate Law, Strategic Planning, Research, Leadership, Enterprise Software, Start-ups, Customer Service
Education
San Francisco Art Institute 2005 — 2007
BFA, New Genres
SFJETS
Kevin Hooks's Genesys Experience 2009 - 2010
Job Manager at ICDS
Industry Industrial Automation
Experience
ICDS January 2005 - Present
Ford Motor Company 2009 - 2011
GENESYS 2009 - 2010
Skills
Automotive, Engineering, Project Management, Program Management, Automation, Robotics, Kaizen, Manufacturing, Process Improvement, Six Sigma, PLC, Automotive Engineering, Engineering Management, DMAIC, Product Development, Machine Tools, ISO, PPAP, FMEA, Electricians, Manufacturing..., Kanban, Root Cause Analysis, APQP, Lean Manufacturing, Continuous Improvement, Value Stream Mapping, Electrical Engineering, Quality Management, Industrial Engineering, Control Systems Design, DFMEA, SPC, Toyota Production System, Vehicles, Process Engineering, Supplier Quality, Project Engineering, Manufacturing..., Integration, MS Project, 5S, Teamcenter, Manufacturing Operations, TS16949, JIT
Education
Pittsburgh Technical Institute 1989 — 1990
Associate's degree, Computer Technology/Computer Systems Technology
ICDS January 2005 - Present
Ford Motor Company 2009 - 2011
GENESYS 2009 - 2010
Skills
Automotive, Engineering, Project Management, Program Management, Automation, Robotics, Kaizen, Manufacturing, Process Improvement, Six Sigma, PLC, Automotive Engineering, Engineering Management, DMAIC, Product Development, Machine Tools, ISO, PPAP, FMEA, Electricians, Manufacturing..., Kanban, Root Cause Analysis, APQP, Lean Manufacturing, Continuous Improvement, Value Stream Mapping, Electrical Engineering, Quality Management, Industrial Engineering, Control Systems Design, DFMEA, SPC, Toyota Production System, Vehicles, Process Engineering, Supplier Quality, Project Engineering, Manufacturing..., Integration, MS Project, 5S, Teamcenter, Manufacturing Operations, TS16949, JIT
Education
Pittsburgh Technical Institute 1989 — 1990
Associate's degree, Computer Technology/Computer Systems Technology
DEBORAH CONCON's Genesys Experience 2011 - Present
Job Executive Administrative Assistant to CEO at Genesys Telecommunications Lab
Industry Telecommunications
Experience
Genesys Telecommunications Lab August 2011 - Present
Genesys 2011 - Present
Skills
Management, Program Management, Team Leadership, Customer Service, Payroll, Event Management, Teamwork, Sales Management, Marketing Strategy, Microsoft Word, Strategic Planning, Sales, Training, Invoicing, SAP, New Business Development, Financial Analysis, Event Planning, Microsoft Excel, Access, Accounts Payable, Employee Relations, Business Development, Recruiting, Outlook, Inventory Management, Editing, Budgets, Forecasting, Software Documentation, Public Speaking, Accounts Receivable
Education
Notre Dame
San Francisco State University
Genesys Telecommunications Lab August 2011 - Present
Genesys 2011 - Present
Skills
Management, Program Management, Team Leadership, Customer Service, Payroll, Event Management, Teamwork, Sales Management, Marketing Strategy, Microsoft Word, Strategic Planning, Sales, Training, Invoicing, SAP, New Business Development, Financial Analysis, Event Planning, Microsoft Excel, Access, Accounts Payable, Employee Relations, Business Development, Recruiting, Outlook, Inventory Management, Editing, Budgets, Forecasting, Software Documentation, Public Speaking, Accounts Receivable
Education
Notre Dame
San Francisco State University
Frank (Ping Wang) Wang's Genesys Experience April 2008 - Present
Job Sr. Technical Support at Genesys
Industry Information Technology and Services
Experience
Genesys April 2008 - Present
Skills
VoIP, ASP.NET, .NET, SAP R/3, C#, ABAP, Technical Support, SAP, Microsoft Office, Service Delivery, Active Directory, Incident Management, XP, Servers, Sla, IT Service Management, Windows Server, ITIL, Windows 7, SAP ERP
Education
Shandong University
Mathematics
Genesys April 2008 - Present
Skills
VoIP, ASP.NET, .NET, SAP R/3, C#, ABAP, Technical Support, SAP, Microsoft Office, Service Delivery, Active Directory, Incident Management, XP, Servers, Sla, IT Service Management, Windows Server, ITIL, Windows 7, SAP ERP
Education
Shandong University
Mathematics
Kao Saephan's Genesys Experience December 2011 - February 2013
Job Associate at Symphony Asset Management
Industry Financial Services
Experience
Symphony Asset Management April 2013 - Present
Genesys December 2011 - February 2013
San Francisco Federal Credit Union August 2011 - December 2011
Skills
Accounting, Financial Analysis, Microsoft Excel, Access, Business Analysis
Education
San Francisco State University, College of Business 2010 — 2012
Business Administration, Finance
Symphony Asset Management April 2013 - Present
Genesys December 2011 - February 2013
San Francisco Federal Credit Union August 2011 - December 2011
Skills
Accounting, Financial Analysis, Microsoft Excel, Access, Business Analysis
Education
San Francisco State University, College of Business 2010 — 2012
Business Administration, Finance
Frank Goldbach's Genesys Experience August 1998 - Present
Job President and Cofounder of Genesys
Industry Information Technology and Services
Experience
Genesys August 1998 - Present
Marinex International, Inc. August 1990 - July 1998
Skills
Cloud Computing, Disaster Recovery, Virtualization, IT Strategy, Security, Microsoft Technologies, Information Technology, Microsoft Exchange, SaaS, Professional Services, Business Development, SharePoint, Managed Services, Management, Unified Communications, HIPAA, Troubleshooting, Solution Selling, VoIP, Partner Management, Strategic Partnerships, Data Center, Enterprise Software, Terminal Services, Office 365, Channel Partners, Active Directory, IT Management, Vendor Management, Team Leadership, Sales Process, Windows Server, Telecommunications, IT Service Management, Program Management, Business Analysis, System Administration, Network Security, Consulting, Network Administration, Networking, Integration, Risk Management, IT Security Policies, Cyber Liability..., Staff Training, Lync, Windows 8, Windows Azure, Sarbanes-Oxley...
Education
Rollins College 1981 — 1985
BA, Economics
Genesys August 1998 - Present
Marinex International, Inc. August 1990 - July 1998
Skills
Cloud Computing, Disaster Recovery, Virtualization, IT Strategy, Security, Microsoft Technologies, Information Technology, Microsoft Exchange, SaaS, Professional Services, Business Development, SharePoint, Managed Services, Management, Unified Communications, HIPAA, Troubleshooting, Solution Selling, VoIP, Partner Management, Strategic Partnerships, Data Center, Enterprise Software, Terminal Services, Office 365, Channel Partners, Active Directory, IT Management, Vendor Management, Team Leadership, Sales Process, Windows Server, Telecommunications, IT Service Management, Program Management, Business Analysis, System Administration, Network Security, Consulting, Network Administration, Networking, Integration, Risk Management, IT Security Policies, Cyber Liability..., Staff Training, Lync, Windows 8, Windows Azure, Sarbanes-Oxley...
Education
Rollins College 1981 — 1985
BA, Economics
Alon Schwartz's Genesys Experience June 2006 - Present
Job Senior Professional Services Consultant
Industry Computer Software
Experience
Genesys June 2006 - Present
Micromuse July 2001 - June 2006
XUMA June 2000 - July 2001
CB Richard Ellis Atria June 1999 - June 2000
FORE Systems April 1998 - May 1999
Compunetix April 1996 - April 1998
Skills
Networking, Technical Support, SQL, Cloud Computing, Microsoft SQL Server, SaaS, Enterprise Software, Databases, Virtualization, .NET, System Architecture, Solution Implementation, Linux, Information Security, Software Development
Education
Seton Hill University 1990 — 1994
BA, Broadcast Production, Photography
Genesys June 2006 - Present
Micromuse July 2001 - June 2006
XUMA June 2000 - July 2001
CB Richard Ellis Atria June 1999 - June 2000
FORE Systems April 1998 - May 1999
Compunetix April 1996 - April 1998
Skills
Networking, Technical Support, SQL, Cloud Computing, Microsoft SQL Server, SaaS, Enterprise Software, Databases, Virtualization, .NET, System Architecture, Solution Implementation, Linux, Information Security, Software Development
Education
Seton Hill University 1990 — 1994
BA, Broadcast Production, Photography
Genesys Telecommunications
Genesys Telecommunications Laboratories, Inc.
Genesys Telecommunications Laboratories
Genesys Telecommunications Labs
Genesys Telecommunications Lab
Genesys Telecommunications Labs, Inc