Genesys Company
Industry: Customer experience company
DescriptionGenesys, is a company that sells customer experience and call center technology to mid-sized and large businesses. It sells both cloud-based and on-premises software. Genesys is headquartered in Daly City, California, and has offices in Canada, Latin America, Europe, the Middle East, Africa, Asia, and Australia. Revenue: 2 billion USD (2016) Headquarters: Daly City, California, United States CEO: Paul Segre (1 Oct 2007–) Number of employees: 4,214 Subsidiaries: Altocloud, Inc., Interactive Intelligence Group, Inc., Parent organization: Greeneden U.S. Holdings II, LLC
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Genesys Employees
Employee
Years
Job
Industry
Stephen Huang Stephen Huang's Genesys Experience September 2013 - June 2014
Job Sales Operations & Strategy at LinkedIn
Industry Internet
Experience
LinkedIn June 2015 - Present
LinkedIn July 2014 - May 2015
Genesys September 2013 - June 2014
Genesys May 2013 - August 2013
Art.com February 2013 - May 2013
Skills
Data Analysis, Microsoft Excel, SQL, Tableau, PowerPoint, Salesforce.com, Strategic Planning, Market Research, Strategy, Sales Operations, Marketing Operations, Marketing, Nonprofits, Social Media
Education
University of California, Berkeley
Bachelor’s Degree, Business Administration
LinkedIn June 2015 - Present
LinkedIn July 2014 - May 2015
Genesys September 2013 - June 2014
Genesys May 2013 - August 2013
Art.com February 2013 - May 2013
Skills
Data Analysis, Microsoft Excel, SQL, Tableau, PowerPoint, Salesforce.com, Strategic Planning, Market Research, Strategy, Sales Operations, Marketing Operations, Marketing, Nonprofits, Social Media
Education
University of California, Berkeley
Bachelor’s Degree, Business Administration
Deepak Dutta Deepak Dutta's Genesys Experience November 2012 - Present
Job Strategic Solutions Director at Genesys
Industry Computer Software
Experience
Genesys November 2012 - Present
GENESYS (formerly part of Alcatel-Lucent) August 2005 - 2012
Aspect Communications October 1999 - August 2005
AT&T labs February 1998 - October 1999
Siemens May 1996 - February 1998
Consulting to IMT, Ghaziabad November 1996 - January 1998
Skills
Technical Staff..., Technical Product..., Technical Product..., Technical Product Sales, SOA, SIP, VoIP, IVR, CTI, Mobile Technology, Contact Centre..., SDK development, Offshore Software..., Microsoft Technologies, SaaS, IMS, Unified Communications, Agile Methodologies, SOA Governance, Strategic Planning, P&L Accountability, Strategic Leadership, Technical Leadership, Cross-functional Team..., Concept to Launch, Global Teams, Collaborative Leadership, Executive Level..., Multi-million Dollar..., Pre-sales, Contact Centers, Genesys, Software Development, Enterprise Software, Web Services, Management, Professional Services, Cloud Computing, IMS DB/DC, P&L
Education
University of California, Berkeley 2004 — 2007
Business Administration
Institute of Management Technology
Masters, Computers, Computer Science
Genesys November 2012 - Present
GENESYS (formerly part of Alcatel-Lucent) August 2005 - 2012
Aspect Communications October 1999 - August 2005
AT&T labs February 1998 - October 1999
Siemens May 1996 - February 1998
Consulting to IMT, Ghaziabad November 1996 - January 1998
Skills
Technical Staff..., Technical Product..., Technical Product..., Technical Product Sales, SOA, SIP, VoIP, IVR, CTI, Mobile Technology, Contact Centre..., SDK development, Offshore Software..., Microsoft Technologies, SaaS, IMS, Unified Communications, Agile Methodologies, SOA Governance, Strategic Planning, P&L Accountability, Strategic Leadership, Technical Leadership, Cross-functional Team..., Concept to Launch, Global Teams, Collaborative Leadership, Executive Level..., Multi-million Dollar..., Pre-sales, Contact Centers, Genesys, Software Development, Enterprise Software, Web Services, Management, Professional Services, Cloud Computing, IMS DB/DC, P&L
Education
University of California, Berkeley 2004 — 2007
Business Administration
Institute of Management Technology
Masters, Computers, Computer Science
Jack Piper Jack Piper's Genesys Experience June 2015 - Present
Job Learning and Development Coordinator at Genesys
Industry Human Resources
Experience
Genesys June 2015 - Present
UCSF April 2015 - May 2015
InterContinental San Francisco July 2014 - February 2015
World Gym San Francisco March 2012 - July 2014
London Flair PR June 2009 - April 2012
Skills
Press Releases, Spanish-speaking, Italian languages, Film, Social Networking, Leadership, Event Management, Customer Service, Social Media Marketing, Blogging, Public Relations, Social networking, Sales
Education
University of California, Irvine 2006 — 2008
Bachelor of Arts (B.A.), European Studies/Civilization, 3.0
University of California, Santa Barbara 2003 — 2005
Italian Studies, 3.2
Genesys June 2015 - Present
UCSF April 2015 - May 2015
InterContinental San Francisco July 2014 - February 2015
World Gym San Francisco March 2012 - July 2014
London Flair PR June 2009 - April 2012
Skills
Press Releases, Spanish-speaking, Italian languages, Film, Social Networking, Leadership, Event Management, Customer Service, Social Media Marketing, Blogging, Public Relations, Social networking, Sales
Education
University of California, Irvine 2006 — 2008
Bachelor of Arts (B.A.), European Studies/Civilization, 3.0
University of California, Santa Barbara 2003 — 2005
Italian Studies, 3.2
John M. Quaglietta John M. Quaglietta's Genesys Experience January 2006 - December 2010
Job Business Transformation Leader living at the intersection of Customer Experience & Operational Excellence
Industry Computer Software
Experience
Perficient June 2013 - Present
Avaya April 2012 - May 2013
RightNow Technologies December 2010 - April 2012
Genesys January 2006 - December 2010
Edify December 2000 - January 2005
Unisys September 1998 - October 2000
Eyretel May 1996 - August 1998
MCK Communications May 1995 - May 1996
Intel April 1993 - May 1995
United States Marine Corps January 1988 - January 1992
Education
Simon Fraser University
Project & Program Management
The University of Texas at Austin
Certification, Six Sigma Blackbelt - School of Advanced Engineering
University of Massachusetts at Lowell
BS, Operations Management & Finance
Perficient June 2013 - Present
Avaya April 2012 - May 2013
RightNow Technologies December 2010 - April 2012
Genesys January 2006 - December 2010
Edify December 2000 - January 2005
Unisys September 1998 - October 2000
Eyretel May 1996 - August 1998
MCK Communications May 1995 - May 1996
Intel April 1993 - May 1995
United States Marine Corps January 1988 - January 1992
Education
Simon Fraser University
Project & Program Management
The University of Texas at Austin
Certification, Six Sigma Blackbelt - School of Advanced Engineering
University of Massachusetts at Lowell
BS, Operations Management & Finance
Ivan Regalado Ivan Regalado's Genesys Experience July 2013 - Present
Job Senior Speech Analytics Consultant
Industry Information Technology and Services
Experience
Genesys July 2013 - Present
Monitronics International May 2013 - July 2013
Monitronics International May 2009 - May 2013
Merrill Lynch July 2007 - February 2009
Square D / Schneider Electric December 2006 - June 2007
General Motors May 2006 - August 2006
General Motors May 2005 - July 2005
Skills
Avaya, IVR, Eclipse, Avaya Communication..., ASA, Vector Programming, Integration, Visio, Troubleshooting, Disaster Recovery, SQL, Vendor Management, VoIP, Call Centers, Networking, Telecommunications, Servers, Security, Management, Leadership, IP, Training, Project Planning, Technical Support, IT Management
Education
The University of Texas at Dallas - School of Management 2010 — 2013
MS IT & Management, IT Risk and Assurance, Information Technology and Management
The University of Texas at El Paso 2002 — 2007
B.S, Electrical Engineering, Systems and Communications
Genesys July 2013 - Present
Monitronics International May 2013 - July 2013
Monitronics International May 2009 - May 2013
Merrill Lynch July 2007 - February 2009
Square D / Schneider Electric December 2006 - June 2007
General Motors May 2006 - August 2006
General Motors May 2005 - July 2005
Skills
Avaya, IVR, Eclipse, Avaya Communication..., ASA, Vector Programming, Integration, Visio, Troubleshooting, Disaster Recovery, SQL, Vendor Management, VoIP, Call Centers, Networking, Telecommunications, Servers, Security, Management, Leadership, IP, Training, Project Planning, Technical Support, IT Management
Education
The University of Texas at Dallas - School of Management 2010 — 2013
MS IT & Management, IT Risk and Assurance, Information Technology and Management
The University of Texas at El Paso 2002 — 2007
B.S, Electrical Engineering, Systems and Communications
John Toscano John Toscano's Genesys Experience February 1998 - March 1999
Job Retired Information Services Management Professional
Industry Sporting Goods
Experience
Retired July 2011 - Present
The Sports Authority June 2010 - June 2011
Boston Market February 2003 - June 2010
ChannelPoint December 1999 - December 2002
Genesys February 1998 - March 1999
MCI 1993 - 1998
Federal Express July 1978 - November 1993
Skills
Team Building, Process Improvement, Vendor Management, Retail, SDLC, Business Intelligence, Strategic Planning, Enterprise Architecture, Data Warehousing, Program Management, Business Analysis, Data Center, Integration, Outsourcing, Information Technology, Cross-functional Team..., CRM, IT Strategy, ERP, Management, Software Development, IT Management, Business Process..., Cloud Computing, PMP, Requirements Analysis, Enterprise Software, Strategy, Leadership, Professional Services, Product Management, Team Leadership, E-commerce, Software Project..., SaaS
Education
Syracuse University
Retired July 2011 - Present
The Sports Authority June 2010 - June 2011
Boston Market February 2003 - June 2010
ChannelPoint December 1999 - December 2002
Genesys February 1998 - March 1999
MCI 1993 - 1998
Federal Express July 1978 - November 1993
Skills
Team Building, Process Improvement, Vendor Management, Retail, SDLC, Business Intelligence, Strategic Planning, Enterprise Architecture, Data Warehousing, Program Management, Business Analysis, Data Center, Integration, Outsourcing, Information Technology, Cross-functional Team..., CRM, IT Strategy, ERP, Management, Software Development, IT Management, Business Process..., Cloud Computing, PMP, Requirements Analysis, Enterprise Software, Strategy, Leadership, Professional Services, Product Management, Team Leadership, E-commerce, Software Project..., SaaS
Education
Syracuse University
Matthew Marchant's Genesys Experience November 2013 - November 2014
Job Independent NetSuite ERP Consultant
Industry Higher Education
Experience
mmconsultant.ca June 2013 - Present
Genesys November 2013 - November 2014
ERP Guru, NetSuite Solution Provider June 2012 - June 2013
Dawson College May 2008 - May 2012
STM March 2007 - June 2008
Sunrise Telecom October 2005 - December 2006
Skills
Information Systems:..., NetSuite, eCommerce, SaaS Business Solutions, SaaS, ERP, E-commerce, CRM, CMS, Linux, Telecommunications, SQL, Software Development, Requirements Analysis, Matlab, JavaScript, Business Intelligence
Education
École Polytechnique de Montréal 2002 — 2004
M.Sc.A., Applied Mathematics
École Polytechnique de Montréal 1997 — 2002
BS, Electrical Engineering
mmconsultant.ca June 2013 - Present
Genesys November 2013 - November 2014
ERP Guru, NetSuite Solution Provider June 2012 - June 2013
Dawson College May 2008 - May 2012
STM March 2007 - June 2008
Sunrise Telecom October 2005 - December 2006
Skills
Information Systems:..., NetSuite, eCommerce, SaaS Business Solutions, SaaS, ERP, E-commerce, CRM, CMS, Linux, Telecommunications, SQL, Software Development, Requirements Analysis, Matlab, JavaScript, Business Intelligence
Education
École Polytechnique de Montréal 2002 — 2004
M.Sc.A., Applied Mathematics
École Polytechnique de Montréal 1997 — 2002
BS, Electrical Engineering
Arjun Ramchandran Arjun Ramchandran's Genesys Experience July 2013 - Present
Job VP, Cloud Services
Industry Information Technology and Services
Experience
Genesys July 2013 - Present
Genesys Angel January 2011 - July 2013
PRTM November 2005 - January 2011
Equant, Inc. (International Division of France Telecom) February 2004 - November 2005
Equant, Inc. (International Division of France Telecom) July 2001 - February 2004
Global One Communications, LLC (JV of Sprint, France Telecom, Deutsche Telekom) July 2000 - June 2001
Global One Communications, LLC (JV of Sprint, France Telecom, Deutsche Telekom) November 1998 - July 2000
Skills
Management Consulting, Product Lifecycle..., Business Case, Training, Organizational Structure, Product Management, Telecommunications, Go-to-market Strategy, Program Management, SaaS, Professional Services, Cloud Computing, Business Development, Cross-functional Team..., Business Strategy, Strategic Partnerships, Leadership, Strategy, Management, Enterprise Software, Strategic Planning, CRM, Consulting, Solution Selling, Integration, Start-ups, Vendor Management, Mobile Devices, Business Process..., Project Management, Product Marketing, Pre-sales, Managed Services, Business Analysis
Education
Thunderbird, School of Global Management 1997 — 1998
MBA, International Business Management
Manipal Institute of Technology, Manipal 1993 — 1997
B.E., Electronics & Telecommunications
Genesys July 2013 - Present
Genesys Angel January 2011 - July 2013
PRTM November 2005 - January 2011
Equant, Inc. (International Division of France Telecom) February 2004 - November 2005
Equant, Inc. (International Division of France Telecom) July 2001 - February 2004
Global One Communications, LLC (JV of Sprint, France Telecom, Deutsche Telekom) July 2000 - June 2001
Global One Communications, LLC (JV of Sprint, France Telecom, Deutsche Telekom) November 1998 - July 2000
Skills
Management Consulting, Product Lifecycle..., Business Case, Training, Organizational Structure, Product Management, Telecommunications, Go-to-market Strategy, Program Management, SaaS, Professional Services, Cloud Computing, Business Development, Cross-functional Team..., Business Strategy, Strategic Partnerships, Leadership, Strategy, Management, Enterprise Software, Strategic Planning, CRM, Consulting, Solution Selling, Integration, Start-ups, Vendor Management, Mobile Devices, Business Process..., Project Management, Product Marketing, Pre-sales, Managed Services, Business Analysis
Education
Thunderbird, School of Global Management 1997 — 1998
MBA, International Business Management
Manipal Institute of Technology, Manipal 1993 — 1997
B.E., Electronics & Telecommunications
Darci Riecken Darci Riecken's Genesys Experience Sr. Director, Global AlliancesMcAfeeApril 2008 - September 2013
Job Sr. Director, Alliances at Genesys
Industry Computer Software
Experience
Genesys Sr. Director, Global AlliancesMcAfeeApril 2008 - September 2013
Informatica May 2007 - April 2008
Hewlett-Packard/Mercury Interactive June 2001 - February 2007
Exodus April 2001 - July 2002
Storage Networks June 2000 - April 2001
Oracle March 1993 - June 2000
Skills
Business Alliances, Sales Enablement, Sales, Enterprise Software, Management, Consulting, SaaS, Solution Selling, Executive Management, Professional Services, Cloud Computing, Strategic Alliances, Strategic Partnerships, Partner Management, Go-to-market Strategy
Education
University of California, Santa Barbara 1985 — 1989
Bachelor
UCSB
Genesys Sr. Director, Global AlliancesMcAfeeApril 2008 - September 2013
Informatica May 2007 - April 2008
Hewlett-Packard/Mercury Interactive June 2001 - February 2007
Exodus April 2001 - July 2002
Storage Networks June 2000 - April 2001
Oracle March 1993 - June 2000
Skills
Business Alliances, Sales Enablement, Sales, Enterprise Software, Management, Consulting, SaaS, Solution Selling, Executive Management, Professional Services, Cloud Computing, Strategic Alliances, Strategic Partnerships, Partner Management, Go-to-market Strategy
Education
University of California, Santa Barbara 1985 — 1989
Bachelor
UCSB
Allan Shields Allan Shields's Genesys Experience May 2015 - Present
Job Sales Director, East Region at Genesys
Industry Computer Software
Experience
Genesys May 2015 - Present
Genesys 2005 - April 2015
Genesys April 2003 - May 2005
Genesys November 2001 - April 2003
Genesys September 2000 - November 2001
Genesys June 1999 - September 2000
Sprint April 1997 - June 1999
Sprint January 1996 - April 1997
Skills
IVR, CTI, Contact Centers, Genesys, Account Management, Mobile Technology, SIP, SaaS, Unified Communications, Cloud Computing, Enterprise Software, CRM, Professional Services, Pre-sales, Customer Experience, Workforce Management, Integration, VoIP, Telephony, Analytics, Go-to-market Strategy, Managed Services, Sales Engineering, Solution Selling, ACD, Solution Architecture, Telecommunications, Call Centers, Speech Recognition, Avaya, Mobile Devices, Strategy, Sales Enablement, Partner Management, Management, IP
Education
University of Central Florida - College of Business Administration 1994 — 1996
MBA
University of Central Florida - College of Business Administration 1990 — 1994
BS, Marketing
Genesys May 2015 - Present
Genesys 2005 - April 2015
Genesys April 2003 - May 2005
Genesys November 2001 - April 2003
Genesys September 2000 - November 2001
Genesys June 1999 - September 2000
Sprint April 1997 - June 1999
Sprint January 1996 - April 1997
Skills
IVR, CTI, Contact Centers, Genesys, Account Management, Mobile Technology, SIP, SaaS, Unified Communications, Cloud Computing, Enterprise Software, CRM, Professional Services, Pre-sales, Customer Experience, Workforce Management, Integration, VoIP, Telephony, Analytics, Go-to-market Strategy, Managed Services, Sales Engineering, Solution Selling, ACD, Solution Architecture, Telecommunications, Call Centers, Speech Recognition, Avaya, Mobile Devices, Strategy, Sales Enablement, Partner Management, Management, IP
Education
University of Central Florida - College of Business Administration 1994 — 1996
MBA
University of Central Florida - College of Business Administration 1990 — 1994
BS, Marketing
Teresa Chen Teresa Chen's Genesys Experience July 2014 - September 2014
Job IT Intern at HD Supply Facilities Maintenance
Industry Management Consulting
Experience
HD Supply Facilities Maintenance June 2015 - August 2015
Genesys July 2014 - September 2014
Sotera Wireless, Inc. October 2013 - May 2014
Go Getter October 2013 - March 2014
UC San Diego, HDH December 2012 - October 2013
Steven Cresci Insurance Agency March 2011 - September 2011
Enterprise for High School Students 2011 - 2011
San Francisco Youth Works 2010 - 2010
Cartoon Art Museum June 2008 - May 2009
Skills
Microsoft Excel, Microsoft Office, Data Analysis, Teamwork, Leadership, C++ Language, Marketing, Time Management, Customer Service, Research, Financial Reporting, Finance, Graphing, Financial Analysis, Corporate Finance, Tracking, Photoshop, Organization, iMovie, Stata, Training, HTML, Web Design, PowerPoint, Microsoft Word
Education
University of California, San Diego 2011 — 2015
Bachelor of Science (BS), Management Science Minor Computer Science
Galileo Academy of Science & Technology 2008 — 2011
HD Supply Facilities Maintenance June 2015 - August 2015
Genesys July 2014 - September 2014
Sotera Wireless, Inc. October 2013 - May 2014
Go Getter October 2013 - March 2014
UC San Diego, HDH December 2012 - October 2013
Steven Cresci Insurance Agency March 2011 - September 2011
Enterprise for High School Students 2011 - 2011
San Francisco Youth Works 2010 - 2010
Cartoon Art Museum June 2008 - May 2009
Skills
Microsoft Excel, Microsoft Office, Data Analysis, Teamwork, Leadership, C++ Language, Marketing, Time Management, Customer Service, Research, Financial Reporting, Finance, Graphing, Financial Analysis, Corporate Finance, Tracking, Photoshop, Organization, iMovie, Stata, Training, HTML, Web Design, PowerPoint, Microsoft Word
Education
University of California, San Diego 2011 — 2015
Bachelor of Science (BS), Management Science Minor Computer Science
Galileo Academy of Science & Technology 2008 — 2011
Rufino Buenaventura Rufino Buenaventura's Genesys Experience September 2014 - Present
Job Associate Project Manager, SaaS Operations at Genesys
Industry Information Technology and Services
Experience
Genesys September 2014 - Present
Nixon Peabody November 2010 - September 2014
Morgan, Lewis & Bockius LLP January 2007 - October 2010
Heller Ehrman 2001 - 2006
Skills
Professional Services, Project Management, Database Administration, Predictive Analytics, Quality Assurance, iPhone Application..., Agile Project Management
Education
University of San Francisco 2010 — 2012
MS, Information Systems
University of California, Berkeley 1982 — 1986
BA, History
Genesys September 2014 - Present
Nixon Peabody November 2010 - September 2014
Morgan, Lewis & Bockius LLP January 2007 - October 2010
Heller Ehrman 2001 - 2006
Skills
Professional Services, Project Management, Database Administration, Predictive Analytics, Quality Assurance, iPhone Application..., Agile Project Management
Education
University of San Francisco 2010 — 2012
MS, Information Systems
University of California, Berkeley 1982 — 1986
BA, History
Berniedette Flores, CPA's Genesys Experience August 2014 - Present
Job SEC Reporting Manager at Genesys
Industry Computer Software
Experience
Genesys August 2014 - Present
Levi Strauss & Co. April 2012 - August 2014
Levi Strauss & Co. June 2010 - April 2012
XenoPort November 2008 - May 2010
Deloitte & Touche September 2006 - October 2008
Deloitte & Touche 2005 - 2006
Skills
SEC filings, Sarbanes-Oxley Act, Accounting, Auditing, US GAAP, Financial Analysis, GAAP, Financial Modeling, Forecasting, Financial Reporting, SOX 404, SEC Financial Reporting
Education
University of California, Berkeley, Haas School of Business 2002 — 2006
Bachelor's of Science, Business Administration
University of California, Berkeley
Genesys August 2014 - Present
Levi Strauss & Co. April 2012 - August 2014
Levi Strauss & Co. June 2010 - April 2012
XenoPort November 2008 - May 2010
Deloitte & Touche September 2006 - October 2008
Deloitte & Touche 2005 - 2006
Skills
SEC filings, Sarbanes-Oxley Act, Accounting, Auditing, US GAAP, Financial Analysis, GAAP, Financial Modeling, Forecasting, Financial Reporting, SOX 404, SEC Financial Reporting
Education
University of California, Berkeley, Haas School of Business 2002 — 2006
Bachelor's of Science, Business Administration
University of California, Berkeley
Hilary Jenson Hilary Jenson's Genesys Experience April 2013 - Present
Job Associate Speech Analyst at Genesys
Industry Telecommunications
Experience
Genesys April 2013 - Present
Utopy May 2012 - April 2013
A Cote Restaurant November 2010 - September 2012
Nuance Communications April 2011 - November 2011
Information Sciences Institute July 2006 - February 2009
Skills
Microsoft Office, Social Media, Microsoft Excel, Microsoft Publisher, Praat, WaveSurfer, InDesign, Analysis, Event Planning, Editing
Education
UC Berkeley 2007 — 2010
Bachelor of Arts (B.A.), Linguistics
Genesys April 2013 - Present
Utopy May 2012 - April 2013
A Cote Restaurant November 2010 - September 2012
Nuance Communications April 2011 - November 2011
Information Sciences Institute July 2006 - February 2009
Skills
Microsoft Office, Social Media, Microsoft Excel, Microsoft Publisher, Praat, WaveSurfer, InDesign, Analysis, Event Planning, Editing
Education
UC Berkeley 2007 — 2010
Bachelor of Arts (B.A.), Linguistics
M Calloway M Calloway's Genesys Experience January 2004 - June 2006
Job Vice President Sales Mattersight
Industry Computer Software
Experience
Mattersight Corporation May 2011 - Present
Empirix July 2009 - April 2011
Experience Analytics January 2007 - June 2009
Genesys January 2004 - June 2006
Genesys July 2000 - January 2004
AT&T January 1990 - January 2000
Skills
Product Development, Social Media, Fluent in Hindi, Professional Services, SaaS, Enterprise Software, Solution Selling, IVR, Sales Management, Strategy, Sales Process, Unified Communications, Sales, Product Management, Salesforce.com, Cloud Computing, Channel, Channel Partners, Go-to-market Strategy, Strategic Partnerships, Business Alliances, Managed Services, Sales Enablement, Partner Management, CRM, Software Industry, Leadership, Call Centers, Telecommunications, Start-ups, Pre-sales, Contact Centers, VoIP, Telephony, Analytics, Customer Experience, Mobile Devices, Lead Generation, Sales Operations, Account Management, Business Development, Business Intelligence, Sales Engineering, Direct Sales, Product Marketing, Selling, Vendor Management, Demand Generation, CTI, Channel Sales
Education
The University of Texas at Austin 1985 — 1989
BBA, Finance and Marketing
Mattersight Corporation May 2011 - Present
Empirix July 2009 - April 2011
Experience Analytics January 2007 - June 2009
Genesys January 2004 - June 2006
Genesys July 2000 - January 2004
AT&T January 1990 - January 2000
Skills
Product Development, Social Media, Fluent in Hindi, Professional Services, SaaS, Enterprise Software, Solution Selling, IVR, Sales Management, Strategy, Sales Process, Unified Communications, Sales, Product Management, Salesforce.com, Cloud Computing, Channel, Channel Partners, Go-to-market Strategy, Strategic Partnerships, Business Alliances, Managed Services, Sales Enablement, Partner Management, CRM, Software Industry, Leadership, Call Centers, Telecommunications, Start-ups, Pre-sales, Contact Centers, VoIP, Telephony, Analytics, Customer Experience, Mobile Devices, Lead Generation, Sales Operations, Account Management, Business Development, Business Intelligence, Sales Engineering, Direct Sales, Product Marketing, Selling, Vendor Management, Demand Generation, CTI, Channel Sales
Education
The University of Texas at Austin 1985 — 1989
BBA, Finance and Marketing
Chris Skinner's Genesys Experience January 2013 - May 2014
Job Customer Experience Specialist Creating exceptional experiences through expertise and technology
Industry Computer Software
Experience
Interactive Intelligence July 2015 - Present
Zendesk May 2014 - June 2015
Genesys January 2013 - May 2014
Genesys January 2011 - December 2012
Genesys August 2005 - January 2011
IBM March 2004 - August 2005
Safeco May 2003 - March 2004
ADP (ProBusiness) January 2001 - May 2003
USAA June 1999 - January 2001
Skills
SaaS, Enterprise Software, Cloud Computing, Telecommunications, Solution Selling, Account Management, Call Centers, Mobile Devices, Professional Services, Sales Operations, IVR, CRM, Genesys, Software Industry, Sales Engineering, Call Center, Customer Experience..., Customer Experience, Customer Experience..., Customer Journey Mapping, Contact Centers, Contact Center...
Education
Texas Tech University 1995 — 1999
BBA, MIS
Interactive Intelligence July 2015 - Present
Zendesk May 2014 - June 2015
Genesys January 2013 - May 2014
Genesys January 2011 - December 2012
Genesys August 2005 - January 2011
IBM March 2004 - August 2005
Safeco May 2003 - March 2004
ADP (ProBusiness) January 2001 - May 2003
USAA June 1999 - January 2001
Skills
SaaS, Enterprise Software, Cloud Computing, Telecommunications, Solution Selling, Account Management, Call Centers, Mobile Devices, Professional Services, Sales Operations, IVR, CRM, Genesys, Software Industry, Sales Engineering, Call Center, Customer Experience..., Customer Experience, Customer Experience..., Customer Journey Mapping, Contact Centers, Contact Center...
Education
Texas Tech University 1995 — 1999
BBA, MIS
Shannon Appleby Shannon Appleby's Genesys Experience September 2012 - September 2014
Job Manager, M&A and Strategy at Microsoft
Industry Computer Software
Experience
Microsoft September 2014 - Present
Genesys September 2012 - September 2014
McKinley Partners April 2012 - September 2012
Ernst & Young September 2006 - April 2012
UBS January 2006 - May 2006
Skills
Valuation, Financial Analysis, Mergers & Acquisitions, Restructuring, Financial Modeling, Acquisitions, Corporate Development, Strategy, Finance
Education
The University of Texas at Austin - Red McCombs School of Business 2002 — 2006
BBA, Finance and Accounting
Microsoft September 2014 - Present
Genesys September 2012 - September 2014
McKinley Partners April 2012 - September 2012
Ernst & Young September 2006 - April 2012
UBS January 2006 - May 2006
Skills
Valuation, Financial Analysis, Mergers & Acquisitions, Restructuring, Financial Modeling, Acquisitions, Corporate Development, Strategy, Finance
Education
The University of Texas at Austin - Red McCombs School of Business 2002 — 2006
BBA, Finance and Accounting
Maria (Knopp) Erland, GWCPM's Genesys Experience October 2012 - November 2013
Job Program/Project Management | PMO Builder | Driven to Exceed Last Result
Industry Management Consulting
Experience
American Honda Finance Corporation (Client) March 2015 - August 2015
SDI Media (Client) June 2014 - October 2014
Genesys October 2012 - November 2013
Rovi (Client) January 2012 - October 2012
PriceGrabber.com September 2010 - October 2011
ING Advisors Network February 2008 - June 2010
120° Venture Construction, Inc. December 2006 - February 2008
DIRECTV (Client) / 120VC (Employer) October 2004 - December 2006
Warner Home Video (Client) September 2002 - September 2004
Sony Pictures Entertainment (Client) February 2001 - October 2002
Skills
Cross-functional Team..., Program Management, Vendor Management, Project Portfolio..., Strategy, Management, Project Management, Software Project..., CRM, Process Improvement, Business Process, Business Analysis, Business Intelligence, Resource Management, E-commerce, Change Management, Project Planning, Leadership, PMO, Problem Solving, IT Management, Analysis, Business Process..., Business Development, Project Turnaround, Quality Assurance, Account Management, Product Management, Management Consulting, Data Analysis, Globalization, Customer Experience, Digital Marketing, TQM, Key Performance..., ERP Implementations, Solution Implementation, ROI Optimization
Education
The George Washington University - School of Business
Master's Certificate, Project Management
American Honda Finance Corporation (Client) March 2015 - August 2015
SDI Media (Client) June 2014 - October 2014
Genesys October 2012 - November 2013
Rovi (Client) January 2012 - October 2012
PriceGrabber.com September 2010 - October 2011
ING Advisors Network February 2008 - June 2010
120° Venture Construction, Inc. December 2006 - February 2008
DIRECTV (Client) / 120VC (Employer) October 2004 - December 2006
Warner Home Video (Client) September 2002 - September 2004
Sony Pictures Entertainment (Client) February 2001 - October 2002
Skills
Cross-functional Team..., Program Management, Vendor Management, Project Portfolio..., Strategy, Management, Project Management, Software Project..., CRM, Process Improvement, Business Process, Business Analysis, Business Intelligence, Resource Management, E-commerce, Change Management, Project Planning, Leadership, PMO, Problem Solving, IT Management, Analysis, Business Process..., Business Development, Project Turnaround, Quality Assurance, Account Management, Product Management, Management Consulting, Data Analysis, Globalization, Customer Experience, Digital Marketing, TQM, Key Performance..., ERP Implementations, Solution Implementation, ROI Optimization
Education
The George Washington University - School of Business
Master's Certificate, Project Management
David Schreffler's Genesys Experience 1999 - 2001
Job EVP Sales at Kore
Industry Computer Software
Experience
Kore Inc February 2014 - Present
Kony Solutions July 2008 - February 2014
Dexterra January 2006 - November 2007
Spoke Software 2004 - 2006
Kanisa Inc 2001 - 2003
Genesys 1999 - 2001
Siebel Systems 1997 - 1999
Scopus Technology 1993 - 1997
Skills
SaaS, Channel, Security, Enterprise Software, Go-to-market Strategy, Cloud Computing, Global Management, Mobile Marketing, Key Account Management, Start-ups, Architecture, Lead Generation, Professional Services, CRM, Strategy, Pre-sales, Product Management, Sales Process, Sales Operations, Mobile Applications, Leadership, Management, Cross-functional Team..., Salesforce.com, Business Development, Business Intelligence, Mobile Devices, Software Industry, Managed Services, Strategic Partnerships, Team Leadership, Solution Selling, Sales, Business Alliances, International Sales, Channel Partners, Business Strategy, Partner Management
Education
The University of Texas at Arlington 1980 — 1983
BS, Computer Science
BMA
Kore Inc February 2014 - Present
Kony Solutions July 2008 - February 2014
Dexterra January 2006 - November 2007
Spoke Software 2004 - 2006
Kanisa Inc 2001 - 2003
Genesys 1999 - 2001
Siebel Systems 1997 - 1999
Scopus Technology 1993 - 1997
Skills
SaaS, Channel, Security, Enterprise Software, Go-to-market Strategy, Cloud Computing, Global Management, Mobile Marketing, Key Account Management, Start-ups, Architecture, Lead Generation, Professional Services, CRM, Strategy, Pre-sales, Product Management, Sales Process, Sales Operations, Mobile Applications, Leadership, Management, Cross-functional Team..., Salesforce.com, Business Development, Business Intelligence, Mobile Devices, Software Industry, Managed Services, Strategic Partnerships, Team Leadership, Solution Selling, Sales, Business Alliances, International Sales, Channel Partners, Business Strategy, Partner Management
Education
The University of Texas at Arlington 1980 — 1983
BS, Computer Science
BMA
Alex Ball's Genesys Experience April 2013 - Present
Job Senior Account Executive at Genesys
Industry Computer Software
Experience
Genesys April 2013 - Present
Genesys December 2012 - March 2013
Monumental Sports & Entertainment June 2012 - December 2012
Washington Capitals December 2010 - June 2012
KPMG July 2010 - December 2010
College of William and Mary September 2006 - May 2010
Colonial Athletic Association 2007 - 2010
KPMG June 2009 - August 2009
Yount, Hyde & Barbour, PC June 2008 - August 2008
Landmark Aviation 2007 - 2007
Skills
Web Design, Marketing, HTML 5, Customer Experience, IVR, Contact Centers, SaaS, Cloud Applications, HTML5, Digital Marketing, Analytics, Cloud Computing, Social Media, Enterprise Software, Leadership, Management, Sales
Education
The College of William and Mary 2006 — 2010
Bachelor, Business Administration; Accounting; Finance
The College of William and Mary - The Mason School of Business 2006 — 2010
BBA, Accounting, Finance
Genesys April 2013 - Present
Genesys December 2012 - March 2013
Monumental Sports & Entertainment June 2012 - December 2012
Washington Capitals December 2010 - June 2012
KPMG July 2010 - December 2010
College of William and Mary September 2006 - May 2010
Colonial Athletic Association 2007 - 2010
KPMG June 2009 - August 2009
Yount, Hyde & Barbour, PC June 2008 - August 2008
Landmark Aviation 2007 - 2007
Skills
Web Design, Marketing, HTML 5, Customer Experience, IVR, Contact Centers, SaaS, Cloud Applications, HTML5, Digital Marketing, Analytics, Cloud Computing, Social Media, Enterprise Software, Leadership, Management, Sales
Education
The College of William and Mary 2006 — 2010
Bachelor, Business Administration; Accounting; Finance
The College of William and Mary - The Mason School of Business 2006 — 2010
BBA, Accounting, Finance
Brahima Traore Brahima Traore's Genesys Experience September 2013 - Present
Job Telecommucation
Industry Telecommunications
Experience
Genesys September 2013 - Present
Domino's Pizza 2003 - 2010
Skills
Customer Service, Java, Microsoft Excel, Microsoft Office, Microsoft Word
Education
Southern Polytechnic State University 2006 — 2010
Bachelor of Applied Science (BASc), Information Technology
Genesys September 2013 - Present
Domino's Pizza 2003 - 2010
Skills
Customer Service, Java, Microsoft Excel, Microsoft Office, Microsoft Word
Education
Southern Polytechnic State University 2006 — 2010
Bachelor of Applied Science (BASc), Information Technology
Julian Fields Julian Fields's Genesys Experience June 2013 - July 2014
Job Content Marketing Manager at Lifesize
Industry Marketing and Advertising
Experience
Lifesize, a division of Logitech August 2014 - Present
Genesys June 2013 - July 2014
Hewlett-Packard Software Professional Services June 2012 - June 2013
Hewlett-Packard October 2011 - June 2012
Hewlett-Packard March 2009 - October 2011
Calendar Club L.L.C. August 2008 - December 2008
Skills
Graphic Design, Marketing Communications, Social Media Marketing, Marketing, Account Management, Internal Communications, Graphics, Training, Project Management, Program Management, Strategy, Advertising
Education
Texas State University 2004 — 2008
Bachelor of Business Administration, Marketing
Lifesize, a division of Logitech August 2014 - Present
Genesys June 2013 - July 2014
Hewlett-Packard Software Professional Services June 2012 - June 2013
Hewlett-Packard October 2011 - June 2012
Hewlett-Packard March 2009 - October 2011
Calendar Club L.L.C. August 2008 - December 2008
Skills
Graphic Design, Marketing Communications, Social Media Marketing, Marketing, Account Management, Internal Communications, Graphics, Training, Project Management, Program Management, Strategy, Advertising
Education
Texas State University 2004 — 2008
Bachelor of Business Administration, Marketing
Whitney Tucker Whitney Tucker's Genesys Experience February 2012 - Present
Job HR Assistant/ Immigrations at Genesys | Echopass
Industry Computer Software
Experience
Genesys February 2012 - Present
Genesys Echopass February 2012 - Present
KinderCare August 2011 - February 2012
Davis County School District September 2010 - June 2011
Skills
Customer Service, Receptionist Duties, Shipping Systems, Immigration Issues, U.S. Immigration, Microsoft Office, NetSuite, Workday, Jobvite, Human Resources
Education
Snow College 2006 — 2008
Associate of Arts (AA), Early Childhood Education and Teaching
Quartz Hill High 2002 — 2006
GE
Genesys February 2012 - Present
Genesys Echopass February 2012 - Present
KinderCare August 2011 - February 2012
Davis County School District September 2010 - June 2011
Skills
Customer Service, Receptionist Duties, Shipping Systems, Immigration Issues, U.S. Immigration, Microsoft Office, NetSuite, Workday, Jobvite, Human Resources
Education
Snow College 2006 — 2008
Associate of Arts (AA), Early Childhood Education and Teaching
Quartz Hill High 2002 — 2006
GE
Debbie Tanner-Jacobs Debbie Tanner-Jacobs's Genesys Experience August 2007 - August 2009
Job at TannerJacobsGroup LLC
Industry Information Technology and Services
Experience
TannerJacobsGroup LLC December 2005 - Present
Keller Williams Realty April 2006 - Present
SEO.com May 2010 - December 2010
Travis County Emergency Services District #6 April 2005 - February 2010
Genesys August 2007 - August 2009
Avaya January 2000 - January 2005
Avaya Government Solutions January 2000 - January 2005
Executone - Intertel May 1989 - January 2000
Skills
Marketing, Management, Solution Selling, Direct Sales, Program Management, Channel, Telecommunications, Start-ups, Sales, Sales Process, Leadership, Marketing Strategy, CRM, Channel Partners, Managed Services, Selling, Unified Communications, Salesforce.com, Security, Unified Messaging, SaaS, Professional Services
Education
Texas State University-San Marcos 2011 — 2012
Graduate Certificate in Health Information Management., Health Information Management
St. Edward's University 1986 — 1990
MBA program
West Virginia University 1975 — 1979
Bachelors, Political Science/Psychology/Business
TannerJacobsGroup LLC December 2005 - Present
Keller Williams Realty April 2006 - Present
SEO.com May 2010 - December 2010
Travis County Emergency Services District #6 April 2005 - February 2010
Genesys August 2007 - August 2009
Avaya January 2000 - January 2005
Avaya Government Solutions January 2000 - January 2005
Executone - Intertel May 1989 - January 2000
Skills
Marketing, Management, Solution Selling, Direct Sales, Program Management, Channel, Telecommunications, Start-ups, Sales, Sales Process, Leadership, Marketing Strategy, CRM, Channel Partners, Managed Services, Selling, Unified Communications, Salesforce.com, Security, Unified Messaging, SaaS, Professional Services
Education
Texas State University-San Marcos 2011 — 2012
Graduate Certificate in Health Information Management., Health Information Management
St. Edward's University 1986 — 1990
MBA program
West Virginia University 1975 — 1979
Bachelors, Political Science/Psychology/Business
Ahmed Bouzid's Genesys Experience March 2014 - January 2015
Job Amazon Echo / Product Head: CoHo
Industry Computer Software
Experience
Amazon January 2015 - Present
The Ubiquitous Voice Society October 2014 - Present
Genesys March 2014 - January 2015
XOWi July 2013 - December 2014
MicroStrategy / Angel.com December 2012 - June 2013
MicroStrategy / Angel.com January 2012 - December 2012
MicroStrategy / Angel.com May 2011 - December 2011
MicroStrategy March 2009 - April 2011
MicroStrategy / Angel.com January 2009 - March 2009
MicroStrategy August 2006 - December 2008
Skills
Natural Language, IVR, Speech Recognition, Mobile Applications, Unified Communications, Mobile Devices, SaaS, Product Management, Cloud Computing, Go-to-market Strategy, Enterprise Software, Product Marketing, VoIP, Telecommunications, SIP, Agile Methodologies, Android, Start-ups, Software Development, Software Engineering, Patents, Business Strategy, Innovation, Natural Language..., CRM, CTI, Solutions Marketing, Messaging, Salesforce.com, Strategic Partnerships, Web Applications, Strategy, Mobile Technology, Channel Partners, Agile Project Management, Account Management, Channel, Solution Architecture, Software Design, Management, Pre-sales, Business Intelligence, Analytics, Scrum, Cross-functional Team..., System Architecture, Wireless, Call Centers, Telephony, Professional Services
Education
Virginia Polytechnic Institute and State University
PhD
Virginia Polytechnic Institute and State University
Master's degree
The George Washington University
Bachelor of Science (B.S.)
Amazon January 2015 - Present
The Ubiquitous Voice Society October 2014 - Present
Genesys March 2014 - January 2015
XOWi July 2013 - December 2014
MicroStrategy / Angel.com December 2012 - June 2013
MicroStrategy / Angel.com January 2012 - December 2012
MicroStrategy / Angel.com May 2011 - December 2011
MicroStrategy March 2009 - April 2011
MicroStrategy / Angel.com January 2009 - March 2009
MicroStrategy August 2006 - December 2008
Skills
Natural Language, IVR, Speech Recognition, Mobile Applications, Unified Communications, Mobile Devices, SaaS, Product Management, Cloud Computing, Go-to-market Strategy, Enterprise Software, Product Marketing, VoIP, Telecommunications, SIP, Agile Methodologies, Android, Start-ups, Software Development, Software Engineering, Patents, Business Strategy, Innovation, Natural Language..., CRM, CTI, Solutions Marketing, Messaging, Salesforce.com, Strategic Partnerships, Web Applications, Strategy, Mobile Technology, Channel Partners, Agile Project Management, Account Management, Channel, Solution Architecture, Software Design, Management, Pre-sales, Business Intelligence, Analytics, Scrum, Cross-functional Team..., System Architecture, Wireless, Call Centers, Telephony, Professional Services
Education
Virginia Polytechnic Institute and State University
PhD
Virginia Polytechnic Institute and State University
Master's degree
The George Washington University
Bachelor of Science (B.S.)
Renee House Renee House's Genesys Experience March 2015 - Present
Job Trusted Advisor in Contact Center Technology and Customer Experience (CX)
Industry Information Technology and Services
Experience
Genesys March 2015 - Present
Self-Imposed Sabbatical December 2014 - February 2015
Verizon Enterprise Solutions May 2013 - November 2014
Verizon Terremark June 2012 - May 2013
Verizon Enterprise Solutions July 2009 - June 2012
Comcast Cable May 2007 - July 2009
Skills
Contact Center..., Customer Experience..., Cloud Computing, Professional Services, Account Management, SaaS, Managed Services, Managed Hosting, Disaster Recovery, Managed Security..., Application Hosting, Governance, Risk and..., Security, Salesforce.com, Co-location, Data Center, Management, Unified Communications, Strategic Partnerships, Solution Selling, VoIP, Business Strategy, Direct Sales
Education
Strayer University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Strayer University
Associate of Arts (A.A.), Computer Systems Networking and Telecommunications
Genesys March 2015 - Present
Self-Imposed Sabbatical December 2014 - February 2015
Verizon Enterprise Solutions May 2013 - November 2014
Verizon Terremark June 2012 - May 2013
Verizon Enterprise Solutions July 2009 - June 2012
Comcast Cable May 2007 - July 2009
Skills
Contact Center..., Customer Experience..., Cloud Computing, Professional Services, Account Management, SaaS, Managed Services, Managed Hosting, Disaster Recovery, Managed Security..., Application Hosting, Governance, Risk and..., Security, Salesforce.com, Co-location, Data Center, Management, Unified Communications, Strategic Partnerships, Solution Selling, VoIP, Business Strategy, Direct Sales
Education
Strayer University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Strayer University
Associate of Arts (A.A.), Computer Systems Networking and Telecommunications
Rodrigo J Garcia's Genesys Experience May 2013 - Present
Job SaaS Evangelist, Global Cloud Partnerships, AVP Business Development, SaaS at Genesys
Industry Telecommunications
Experience
Genesys May 2013 - Present
PMIWDC April 2012 - January 2014
Alcatel-Lucent January 2012 - April 2013
Alcatel-Lucent July 2009 - December 2011
Alcatel-Lucent June 2008 - June 2009
Alcatel-Lucent February 2007 - May 2008
Spirent Communications April 2005 - April 2007
Spirent Communications March 2004 - February 2007
Masergy Communications November 2001 - May 2004
Alcatel June 1999 - September 2001
Skills
Cloud Computing, Integration, IPTV, MPLS, PMP, CRM, QoS, Business Development, VoIP, Telco, Global Business..., Unified Communications, Program Management, Direct Sales, Business Modeling, Managed Services, IP, SaaS, Virtualization, Leadership, Pre-sales, Sales Presentations, Business Case, Wireless, Latin America, Corporate Communications, SIP, Strategy, MBA Finance, Presentation Development, Public Speaking, AT&T, Verizon, Teleprompter, Business Case..., Presentation Preparation, E-commerce SEO, SEM, Digital Marketing
Education
University of Arizona 2005 — 2007
MBA, Business
Virginia Polytechnic Institute and State University 1997 — 1999
not graduated, MS Telecommunications
Universidad Anáhuac del Sur, A.C. 1990 — 1994
EE, Electronics
Genesys May 2013 - Present
PMIWDC April 2012 - January 2014
Alcatel-Lucent January 2012 - April 2013
Alcatel-Lucent July 2009 - December 2011
Alcatel-Lucent June 2008 - June 2009
Alcatel-Lucent February 2007 - May 2008
Spirent Communications April 2005 - April 2007
Spirent Communications March 2004 - February 2007
Masergy Communications November 2001 - May 2004
Alcatel June 1999 - September 2001
Skills
Cloud Computing, Integration, IPTV, MPLS, PMP, CRM, QoS, Business Development, VoIP, Telco, Global Business..., Unified Communications, Program Management, Direct Sales, Business Modeling, Managed Services, IP, SaaS, Virtualization, Leadership, Pre-sales, Sales Presentations, Business Case, Wireless, Latin America, Corporate Communications, SIP, Strategy, MBA Finance, Presentation Development, Public Speaking, AT&T, Verizon, Teleprompter, Business Case..., Presentation Preparation, E-commerce SEO, SEM, Digital Marketing
Education
University of Arizona 2005 — 2007
MBA, Business
Virginia Polytechnic Institute and State University 1997 — 1999
not graduated, MS Telecommunications
Universidad Anáhuac del Sur, A.C. 1990 — 1994
EE, Electronics
Brad James Brad James's Genesys Experience April 2014 - Present
Job Head of North America Operations at Genesys
Industry Computer Software
Experience
Genesys April 2014 - Present
Genesys November 2012 - April 2014
Bank of America Merrill Lynch July 2010 - March 2012
Bank of America Merrill Lynch July 2007 - June 2010
Annandale Capital May 2006 - May 2007
Skills
Investment Banking, Capital Markets, Mergers, Financial Modeling, Financial Analysis, Valuation, Accounting, Due Diligence, Microsoft Excel, Healthcare
Education
Southern Methodist University 2003 — 2007
Bachelor of Business Administration (BBA), Finance, History
Oxford University 2005 — 2005
Genesys April 2014 - Present
Genesys November 2012 - April 2014
Bank of America Merrill Lynch July 2010 - March 2012
Bank of America Merrill Lynch July 2007 - June 2010
Annandale Capital May 2006 - May 2007
Skills
Investment Banking, Capital Markets, Mergers, Financial Modeling, Financial Analysis, Valuation, Accounting, Due Diligence, Microsoft Excel, Healthcare
Education
Southern Methodist University 2003 — 2007
Bachelor of Business Administration (BBA), Finance, History
Oxford University 2005 — 2005
Wathik Labidi Wathik Labidi's Genesys Experience April 2012 - August 2014
Job
Industry Internet
Experience
Aruba Networks, an HP company August 2014 - Present
Genesys April 2012 - August 2014
Stealth-mode Startup March 2010 - April 2012
PayPal 2008 - 2010
SurfControl, Inc. March 2006 - November 2007
Sun Microsystems January 2005 - October 2005
Sun Microsystems October 2002 - January 2005
Sun Microsystems February 2000 - October 2002
Sun Microsystems France July 1997 - February 2000
Sun Microsystems Europe June 1996 - July 1997
Skills
Cloud Computing, Enterprise Software, Software Development, Product Management, Security, Leadership, SaaS, Architecture, Strategy, Enterprise Architecture, Virtualization, Outsourcing, Professional Services, Team Building, Strategic Partnerships, Product Development, Program Management, Hands-on Approach, Mergers & Acquisitions, Budgets, Operational Excellence, Infrastructure..., Change Management, Process Improvement, ERP, Mergers, Distributed Systems, Engineering Management, Architectures, Virtualisation, Budget, Global Experience, Big Data, Cassandra, Automation, Continuous Delivery, DevOps
Education
Université Pierre et Marie Curie (Paris VI) 1980 — 1988
Ph.D
Aruba Networks, an HP company August 2014 - Present
Genesys April 2012 - August 2014
Stealth-mode Startup March 2010 - April 2012
PayPal 2008 - 2010
SurfControl, Inc. March 2006 - November 2007
Sun Microsystems January 2005 - October 2005
Sun Microsystems October 2002 - January 2005
Sun Microsystems February 2000 - October 2002
Sun Microsystems France July 1997 - February 2000
Sun Microsystems Europe June 1996 - July 1997
Skills
Cloud Computing, Enterprise Software, Software Development, Product Management, Security, Leadership, SaaS, Architecture, Strategy, Enterprise Architecture, Virtualization, Outsourcing, Professional Services, Team Building, Strategic Partnerships, Product Development, Program Management, Hands-on Approach, Mergers & Acquisitions, Budgets, Operational Excellence, Infrastructure..., Change Management, Process Improvement, ERP, Mergers, Distributed Systems, Engineering Management, Architectures, Virtualisation, Budget, Global Experience, Big Data, Cassandra, Automation, Continuous Delivery, DevOps
Education
Université Pierre et Marie Curie (Paris VI) 1980 — 1988
Ph.D
Jaime Borja Lascurain's Genesys Experience December 2012 - Present
Job Legal Director Latin America at Genesys
Industry Telecommunications
Experience
Genesys December 2012 - Present
Avaya Inc. June 2012 - December 2012
Avaya Inc January 2010 - June 2012
Avaya Inc. November 2001 - December 2009
Avaya October 2000 - October 2001
Lucent Technologies March 1996 - October 2000
Banco del Atlantico March 1994 - March 1996
Basham, Ringe y Correa, S.C. September 1990 - June 1991
Skills
Problem Solving, Contract Negotiation, Cross-border..., International Sales, Policy Writing, Approval Process, Drafting Agreements, Business Process..., Licensing Negotiations, Purchase & Sale..., Software Licensing, Managed Services, Complex Sales, Global Teaming, Channel Partners, Communication, Team-oriented, Mergers, Telecommunications, Corporate Law, Team Building, Latin America, Outsourcing, Mergers & Acquisitions, Enterprise Software, Avaya, Go-to-market Strategy, Licensing, Privacy Law, Intellectual Property, Multilingual, Corporate Governance, Management, Negotiation, Data Privacy, Process Improvement, Cross-functional Team..., Joint Ventures, Strategic Partnerships, Cloud Computing, Professional Services, Training, Commercial Litigation
Education
Universidad Panamericana 1991 — 1996
Licenciado en Derecho (J.D. equivalent), Law
CEYCA
Six Sigma DMAIC Training
Genesys December 2012 - Present
Avaya Inc. June 2012 - December 2012
Avaya Inc January 2010 - June 2012
Avaya Inc. November 2001 - December 2009
Avaya October 2000 - October 2001
Lucent Technologies March 1996 - October 2000
Banco del Atlantico March 1994 - March 1996
Basham, Ringe y Correa, S.C. September 1990 - June 1991
Skills
Problem Solving, Contract Negotiation, Cross-border..., International Sales, Policy Writing, Approval Process, Drafting Agreements, Business Process..., Licensing Negotiations, Purchase & Sale..., Software Licensing, Managed Services, Complex Sales, Global Teaming, Channel Partners, Communication, Team-oriented, Mergers, Telecommunications, Corporate Law, Team Building, Latin America, Outsourcing, Mergers & Acquisitions, Enterprise Software, Avaya, Go-to-market Strategy, Licensing, Privacy Law, Intellectual Property, Multilingual, Corporate Governance, Management, Negotiation, Data Privacy, Process Improvement, Cross-functional Team..., Joint Ventures, Strategic Partnerships, Cloud Computing, Professional Services, Training, Commercial Litigation
Education
Universidad Panamericana 1991 — 1996
Licenciado en Derecho (J.D. equivalent), Law
CEYCA
Six Sigma DMAIC Training
Dean Rosnett Dean Rosnett's Genesys Experience July 2012 - Present
Job PS Project Coordinator at Genesys
Industry Telecommunications
Experience
Genesys July 2012 - Present
Genesys July 2011 - July 2012
Bobby Lyle - Billy Gamble Scout Shop May 2011 - August 2011
Metro Heating and Cooling, Ltd. September 2009 - December 2009
Lennox Industries October 2005 - April 2009
Air System Components- Tuttle & Bailey June 2000 - October 2005
Air System Components - Krueger May 1999 - June 2000
Skills
Balanced Scorecard, Account Management, Marketing Management, Public Speaking, Customer Relations, PowerPoint, Microsoft Office, Negotiation, Word, Outlook, Process Improvement, Product Development, Product Management, Forecasting, Product Marketing, Microsoft Word
Education
The University of Texas at Dallas 2008 — 2012
MBA, Project Management and Organizational Behavior, 3.64
University of Arkansas 1994 — 1998
BSME, Engineering
Jacksonville High School 1990 — 1994
Genesys July 2012 - Present
Genesys July 2011 - July 2012
Bobby Lyle - Billy Gamble Scout Shop May 2011 - August 2011
Metro Heating and Cooling, Ltd. September 2009 - December 2009
Lennox Industries October 2005 - April 2009
Air System Components- Tuttle & Bailey June 2000 - October 2005
Air System Components - Krueger May 1999 - June 2000
Skills
Balanced Scorecard, Account Management, Marketing Management, Public Speaking, Customer Relations, PowerPoint, Microsoft Office, Negotiation, Word, Outlook, Process Improvement, Product Development, Product Management, Forecasting, Product Marketing, Microsoft Word
Education
The University of Texas at Dallas 2008 — 2012
MBA, Project Management and Organizational Behavior, 3.64
University of Arkansas 1994 — 1998
BSME, Engineering
Jacksonville High School 1990 — 1994
Timothy Yi Timothy Yi's Genesys Experience July 2013 - Present
Job Consultant at Genesys
Industry Marketing and Advertising
Experience
Genesys July 2013 - Present
Genesys March 2012 - Present
H&K Auto Sales and Leasing June 2006 - March 2012
Skills
IVR, Social Media, Contact Centers, Salesforce.com, SaaS
Education
Red Hat Global Learning Services North America 2011 — 2011
Red Hat System Adminstration I
Unitek College 2011 — 2011
CCENT + CCNA Dual Certification Boot Camp
San Jose State UniversityJuly 2011
Bachelor of Science, Business Administration; Marketing
Genesys July 2013 - Present
Genesys March 2012 - Present
H&K Auto Sales and Leasing June 2006 - March 2012
Skills
IVR, Social Media, Contact Centers, Salesforce.com, SaaS
Education
Red Hat Global Learning Services North America 2011 — 2011
Red Hat System Adminstration I
Unitek College 2011 — 2011
CCENT + CCNA Dual Certification Boot Camp
San Jose State UniversityJuly 2011
Bachelor of Science, Business Administration; Marketing
Stephan Pocekovic Stephan Pocekovic's Genesys Experience October 2014 - Present
Job Customer Focused Senior Account Executive with Genesys, the market leader in Omnichannel customer experience
Industry Computer Software
Experience
Genesys October 2014 - Present
QlikTech April 2013 - April 2014
Qlik April 2012 - March 2013
SAP December 2010 - October 2011
SAP January 2008 - November 2010
Business Objects April 2005 - December 2007
SPORG Internet Corporation (E-Commerce) October 2003 - March 2005
SPORG Internet Corporation - (E-Commerce) June 2002 - September 2003
Intria Items - CIBC Processing Center January 1998 - April 2002
BC Hydro May 2001 - September 2001
Skills
SaaS, Direct Sales, Sales Process, Selling, Salesforce.com, Solution Selling, Key Account Management, Enterprise Software, Lead Generation, New Business Development, Software Industry, Go-to-market Strategy, Sales Operations, Marketing Communications, Professional Services, Cloud Computing, Business Intelligence
Education
The University of British Columbia 1996 — 2000
Bachelors Degree
Genesys October 2014 - Present
QlikTech April 2013 - April 2014
Qlik April 2012 - March 2013
SAP December 2010 - October 2011
SAP January 2008 - November 2010
Business Objects April 2005 - December 2007
SPORG Internet Corporation (E-Commerce) October 2003 - March 2005
SPORG Internet Corporation - (E-Commerce) June 2002 - September 2003
Intria Items - CIBC Processing Center January 1998 - April 2002
BC Hydro May 2001 - September 2001
Skills
SaaS, Direct Sales, Sales Process, Selling, Salesforce.com, Solution Selling, Key Account Management, Enterprise Software, Lead Generation, New Business Development, Software Industry, Go-to-market Strategy, Sales Operations, Marketing Communications, Professional Services, Cloud Computing, Business Intelligence
Education
The University of British Columbia 1996 — 2000
Bachelors Degree
Salvina Pluchino Salvina Pluchino's Genesys Experience October 2013 - Present
Job Director Genesys Care & Compliance LATAM at Genesys
Industry Computer Software
Experience
Genesys October 2013 - Present
Genesys October 2012 - Present
Hewlett-Packard February 2012 - October 2012
IBM July 2011 - March 2012
IBM July 2007 - July 2011
IBM July 2005 - July 2007
IBM July 2002 - July 2005
IBM January 2000 - July 2003
IBM July 1998 - December 1999
Skills
Software, Enterprise Software, Cloud Computing, Solution Selling, SW License Compliance, Channel Sales, Software Asset..., Sales Enablement, Software Industry, Sales Operations, Sales, Program Management, Channel, Sales Management, Direct Sales, Professional Services, SaaS, Pre-sales, Go-to-market Strategy, Marketing, Business Alliances, Channel Partners, Management, Business Intelligence, Managed Services, CRM, Demand Generation
Education
Universidad Metropolitana (VE) 1997 — 1999
Master, Marketing Management
Universidad Metropolitana (VE) 1992 — 1996
Bachelor in Modern Languages, Management
Colegio Madre Matilde
Genesys October 2013 - Present
Genesys October 2012 - Present
Hewlett-Packard February 2012 - October 2012
IBM July 2011 - March 2012
IBM July 2007 - July 2011
IBM July 2005 - July 2007
IBM July 2002 - July 2005
IBM January 2000 - July 2003
IBM July 1998 - December 1999
Skills
Software, Enterprise Software, Cloud Computing, Solution Selling, SW License Compliance, Channel Sales, Software Asset..., Sales Enablement, Software Industry, Sales Operations, Sales, Program Management, Channel, Sales Management, Direct Sales, Professional Services, SaaS, Pre-sales, Go-to-market Strategy, Marketing, Business Alliances, Channel Partners, Management, Business Intelligence, Managed Services, CRM, Demand Generation
Education
Universidad Metropolitana (VE) 1997 — 1999
Master, Marketing Management
Universidad Metropolitana (VE) 1992 — 1996
Bachelor in Modern Languages, Management
Colegio Madre Matilde
Ja-Yee Or Ja-Yee Or's Genesys Experience 2013 - 2014
Job Experienced Pricing Strategy & Operations Specialist
Industry Computer Software
Experience
Vendavo 2014 - Present
Genesys 2013 - 2014
Mavenir Systems 2012 - 2013
Avaya (formerly Nortel - acquisition in 2009) 2007 - 2012
Nortel 2006 - 2007
Nortel 2005 - 2006
Nortel 2003 - 2005
Nortel 2001 - 2003
Skills
Forecasting, Pricing, Pricing Strategy, Telecommunications, Salesforce.com, Profit Optimization, Project Management, Revenue Management, Deal Management, Software Implementation..., Financial Analysis, Sales Enablement, Solution Selling, Professional Services, Marketing, CRM, New Business Development, Bid Strategy, Direct Sales, Program Management, Training, Start-ups, Management, Go-to-market Strategy, Sales, Sales Management, Financial Modeling, Channel Sales, Channel Strategy, SharePoint Designer, Market Pricing, Commercial Marketing, Channel Economics, High Tech, Sales Support Tools, Long-term Customer..., Real-Time Bidding, Bid Pricing, Revenue Forecasting, SAP, Oracle Applications, Presentation Development, ROI Optimization, Revenue Optimization, Bookings Forecasts, Bookings Analysis, Analytics, Leadership
Education
The University of Texas at Austin - Red McCombs School of Business
BBA
Vendavo 2014 - Present
Genesys 2013 - 2014
Mavenir Systems 2012 - 2013
Avaya (formerly Nortel - acquisition in 2009) 2007 - 2012
Nortel 2006 - 2007
Nortel 2005 - 2006
Nortel 2003 - 2005
Nortel 2001 - 2003
Skills
Forecasting, Pricing, Pricing Strategy, Telecommunications, Salesforce.com, Profit Optimization, Project Management, Revenue Management, Deal Management, Software Implementation..., Financial Analysis, Sales Enablement, Solution Selling, Professional Services, Marketing, CRM, New Business Development, Bid Strategy, Direct Sales, Program Management, Training, Start-ups, Management, Go-to-market Strategy, Sales, Sales Management, Financial Modeling, Channel Sales, Channel Strategy, SharePoint Designer, Market Pricing, Commercial Marketing, Channel Economics, High Tech, Sales Support Tools, Long-term Customer..., Real-Time Bidding, Bid Pricing, Revenue Forecasting, SAP, Oracle Applications, Presentation Development, ROI Optimization, Revenue Optimization, Bookings Forecasts, Bookings Analysis, Analytics, Leadership
Education
The University of Texas at Austin - Red McCombs School of Business
BBA
Tony Harris Tony Harris's Genesys Experience 2005 - 2006
Job Senior Manager, Global Demand Center at NetApp
Industry Information Technology and Services
Experience
NetApp November 2013 - Present
NorCal Business Marketing Association July 2014 - Present
NorCal BMA July 2012 - June 2014
NetApp August 2012 - October 2013
Cisco January 2007 - August 2011
Genesys 2005 - 2006
Genesys 2005 - 2005
Ampliphi Inc 2001 - 2005
Adobe Systems 2004 - 2004
Intuit 2001 - 2004
Skills
Marketing Strategy, Demand Generation, Customer Retention, Cross Selling, Program Management, Virtual Events, SEO, SEM, Lead Generation, Event Marketing, Google Analytics, Market Research, Email Marketing, Product Marketing, Online Marketing, Integrated Marketing, Product Launch, Lead Scoring, Database Segmentation, Communications Strategy, Setting Priorities, Staff Development, Budget Management, Cross-functional Team..., Organizational Alignment, Executive Communications, Organizational..., Customer Presentations, Competitive Analysis, Online Advertising, Marketing Management, Budgets, Direct Marketing, Strategic Communications, Communication Training, Go-to-market Strategy, Database Marketing, Strategy Alignment, Event Planning, Team Leadership
Education
Stanford Graduate School of Business
MBA, Marketing
U.S. Air Force Institute of Technology
Systems Engineering
University of California, Los Angeles
Certificate, Award in Accounting
University of Southern California - Marshall School of Business
BS Business Administration, International Finance
NetApp November 2013 - Present
NorCal Business Marketing Association July 2014 - Present
NorCal BMA July 2012 - June 2014
NetApp August 2012 - October 2013
Cisco January 2007 - August 2011
Genesys 2005 - 2006
Genesys 2005 - 2005
Ampliphi Inc 2001 - 2005
Adobe Systems 2004 - 2004
Intuit 2001 - 2004
Skills
Marketing Strategy, Demand Generation, Customer Retention, Cross Selling, Program Management, Virtual Events, SEO, SEM, Lead Generation, Event Marketing, Google Analytics, Market Research, Email Marketing, Product Marketing, Online Marketing, Integrated Marketing, Product Launch, Lead Scoring, Database Segmentation, Communications Strategy, Setting Priorities, Staff Development, Budget Management, Cross-functional Team..., Organizational Alignment, Executive Communications, Organizational..., Customer Presentations, Competitive Analysis, Online Advertising, Marketing Management, Budgets, Direct Marketing, Strategic Communications, Communication Training, Go-to-market Strategy, Database Marketing, Strategy Alignment, Event Planning, Team Leadership
Education
Stanford Graduate School of Business
MBA, Marketing
U.S. Air Force Institute of Technology
Systems Engineering
University of California, Los Angeles
Certificate, Award in Accounting
University of Southern California - Marshall School of Business
BS Business Administration, International Finance
Wayne Lo Wayne Lo's Genesys Experience March 2014 - Present
Job Sr. Designer at Genesys
Industry Design
Experience
Genesys March 2014 - Present
SAP August 2009 - March 2014
Research In Motion January 2008 - September 2008
Simon Fraser University September 2007 - December 2007
Skills
User Interface Design, User Experience, Interaction Design, User-centered Design, Rapid Prototyping, Usability Testing, Adobe Fireworks, Illustrator, Human Computer..., User Experience Design, Photoshop, Usability, Visual Design, Paper Prototyping, Information Architecture, User Research, Mockups, Mobile Devices
Education
Simon Fraser University 2003 — 2008
Bachelor of Science (B.Sc.), Interaction Design
Genesys March 2014 - Present
SAP August 2009 - March 2014
Research In Motion January 2008 - September 2008
Simon Fraser University September 2007 - December 2007
Skills
User Interface Design, User Experience, Interaction Design, User-centered Design, Rapid Prototyping, Usability Testing, Adobe Fireworks, Illustrator, Human Computer..., User Experience Design, Photoshop, Usability, Visual Design, Paper Prototyping, Information Architecture, User Research, Mockups, Mobile Devices
Education
Simon Fraser University 2003 — 2008
Bachelor of Science (B.Sc.), Interaction Design
David Tait David Tait's Genesys Experience November 2014 - Present
Job
Industry Computer Hardware
Experience
Genesys November 2014 - Present
Dell May 2012 - Present
Dell March 2008 - April 2012
Dell April 2007 - February 2008
Dell August 2006 - March 2007
Dell November 2003 - July 2006
Dell May 2000 - October 2003
Dell March 2003 - May 2003
Dell September 1996 - April 2000
Skills
Financial Analysis, Enterprise Software, Account Management, Leadership, Solution Selling, Management, Sales Management, Channel Partners, Sales Process, Go-to-market Strategy, Professional Services, Cloud Computing, Direct Sales, Storage, Managed Services, Selling, Data Center, Sales Enablement, Team Building, Sales, Business Alliances, Salesforce.com, Software Industry, Team Leadership, Team Management, Partner Management, Demand Generation, Strategic Partnerships, New Business Development, SaaS
Education
The University of Texas at Austin 1993 — 1996
Bachelor of Arts (BA), Government and History
Northfield Mount Hermon
Genesys November 2014 - Present
Dell May 2012 - Present
Dell March 2008 - April 2012
Dell April 2007 - February 2008
Dell August 2006 - March 2007
Dell November 2003 - July 2006
Dell May 2000 - October 2003
Dell March 2003 - May 2003
Dell September 1996 - April 2000
Skills
Financial Analysis, Enterprise Software, Account Management, Leadership, Solution Selling, Management, Sales Management, Channel Partners, Sales Process, Go-to-market Strategy, Professional Services, Cloud Computing, Direct Sales, Storage, Managed Services, Selling, Data Center, Sales Enablement, Team Building, Sales, Business Alliances, Salesforce.com, Software Industry, Team Leadership, Team Management, Partner Management, Demand Generation, Strategic Partnerships, New Business Development, SaaS
Education
The University of Texas at Austin 1993 — 1996
Bachelor of Arts (BA), Government and History
Northfield Mount Hermon
Joe Zhou Joe Zhou's Genesys Experience 2007 - 2012
Job
Industry Internet
Experience
Uber Technologies November 2013 - Present
Exponential March 2012 - November 2013
Genesys 2007 - 2012
I Have a Dream Foundation 2009 - 2010
Stealth Startup April 2009 - December 2009
Morgan Stanley 2006 - 2007
Skills
Cognos, Finance, Strategic Financial..., SAP, Sales Commissions, Financial Modeling, Financial Reporting, Microsoft Excel, TM1, Financial Analysis
Education
University of California, Berkeley 2004 — 2008
BA, Economics
Uber Technologies November 2013 - Present
Exponential March 2012 - November 2013
Genesys 2007 - 2012
I Have a Dream Foundation 2009 - 2010
Stealth Startup April 2009 - December 2009
Morgan Stanley 2006 - 2007
Skills
Cognos, Finance, Strategic Financial..., SAP, Sales Commissions, Financial Modeling, Financial Reporting, Microsoft Excel, TM1, Financial Analysis
Education
University of California, Berkeley 2004 — 2008
BA, Economics
Deborah Mester Deborah Mester's Genesys Experience 1999 - 2004
Job Finance/Strategy/Operations
Industry Computer Software
Experience
Cisco May 2010 - Present
TIBCO Software 2006 - 2010
Wily Technology 2005 - 2006
Genesys 1999 - 2004
Trilogy Software 1998 - 1999
Skills
Strategy, Cross-functional Team..., Mergers & Acquisitions, Integration, Corporate Development, Finance, Management, ERP, Strategic Financial..., Acquisition Integration
Education
University of Pennsylvania - The Wharton School
MBA
University of California, Los Angeles
Bachelor of Arts (BA), Economics
Cisco May 2010 - Present
TIBCO Software 2006 - 2010
Wily Technology 2005 - 2006
Genesys 1999 - 2004
Trilogy Software 1998 - 1999
Skills
Strategy, Cross-functional Team..., Mergers & Acquisitions, Integration, Corporate Development, Finance, Management, ERP, Strategic Financial..., Acquisition Integration
Education
University of Pennsylvania - The Wharton School
MBA
University of California, Los Angeles
Bachelor of Arts (BA), Economics
John Boyle John Boyle's Genesys Experience January 2005 - August 2009
Job Account Manager at Amazon Web Services
Industry Computer Software
Experience
Amazon Web Services October 2012 - Present
Avaya October 2010 - October 2012
Aria Solutions October 2009 - October 2010
BCG,llc July 2004 - September 2010
Discreet Math Group LLC August 2009 - October 2009
Genesys January 2005 - August 2009
HHO Inc. May 2003 - December 2005
Genesys May 1997 - October 2003
Applied Materials 1995 - 1997
United States Navy 1990 - 1995
Skills
Enterprise Software, Customer Service, SaaS, SIP, Solution Selling, Customer Experience, Business Intelligence, Analytics, Channel Partners, Channel Sales, Channel Strategy, Catholic, Open Source, Cloud Computing, Big Data, Hadoop, Business Development, Customer Engagement, customer delight, Web Services, Social Media
Education
Stanford University 1998 — 2000
University of Minnesota 1986 — 1990
BSEE
Amazon Web Services October 2012 - Present
Avaya October 2010 - October 2012
Aria Solutions October 2009 - October 2010
BCG,llc July 2004 - September 2010
Discreet Math Group LLC August 2009 - October 2009
Genesys January 2005 - August 2009
HHO Inc. May 2003 - December 2005
Genesys May 1997 - October 2003
Applied Materials 1995 - 1997
United States Navy 1990 - 1995
Skills
Enterprise Software, Customer Service, SaaS, SIP, Solution Selling, Customer Experience, Business Intelligence, Analytics, Channel Partners, Channel Sales, Channel Strategy, Catholic, Open Source, Cloud Computing, Big Data, Hadoop, Business Development, Customer Engagement, customer delight, Web Services, Social Media
Education
Stanford University 1998 — 2000
University of Minnesota 1986 — 1990
BSEE
Megan Gray Taylor Megan Gray Taylor's Genesys Experience September 2008 - March 2011
Job Marketing Executive
Industry Marketing and Advertising
Experience
Taylor Consulting 2011 - Present
Genesys September 2008 - March 2011
HPL 2003 - 2008
HP 1997 - 2002
Sun Microsystems 1999 - 2001
HP 1994 - 1997
Skills
Marketing Communications, Thought Leadership, Cross-functional Team..., Lead Generation, Field Marketing, Marketing Strategy, Online Marketing, Video, Messaging, Public Relations, Demand Generation, Integrated Marketing, B2B Marketing, Team Leadership, Public Speaking, Brand Awareness, Social Media Marketing, Marketing Management, SaaS, Event Marketing, Social Media, B2B, Email Marketing, Go-to-market Strategy
Education
University of Maryland 1984 — 1993
PhD, English
State University of New York at Albany 1979 — 1984
MA, BA, English, and Molecular Biology
Taylor Consulting 2011 - Present
Genesys September 2008 - March 2011
HPL 2003 - 2008
HP 1997 - 2002
Sun Microsystems 1999 - 2001
HP 1994 - 1997
Skills
Marketing Communications, Thought Leadership, Cross-functional Team..., Lead Generation, Field Marketing, Marketing Strategy, Online Marketing, Video, Messaging, Public Relations, Demand Generation, Integrated Marketing, B2B Marketing, Team Leadership, Public Speaking, Brand Awareness, Social Media Marketing, Marketing Management, SaaS, Event Marketing, Social Media, B2B, Email Marketing, Go-to-market Strategy
Education
University of Maryland 1984 — 1993
PhD, English
State University of New York at Albany 1979 — 1984
MA, BA, English, and Molecular Biology
Anna Semionenkova Anna Semionenkova's Genesys Experience December 2012 - Present
Job Tax Accountant at Genesys
Industry Financial Services
Experience
Genesys December 2012 - Present
Genesys May 2012 - November 2012
Bickford Accountancy January 2011 - April 2011
Sagent Management March 2009 - January 2010
H&R Block January 2009 - March 2009
Planned Parenthood Concord June 2006 - August 2007
Cisco Systems, Deloitte Consulting & Haas School of Business March 2007 - March 2007
Skills
QuickBooks, Financial Analysis, Accounting, Financial Reporting, Financial Accounting, Tax, Revenue Recognition, Sarbanes-Oxley Act, Microsoft Excel, Corporate Finance, Account Reconciliation, Accounts Payable, Tax Preparation, Financial Statements, Journal Entries
Education
University of California, Berkeley
Bachelor of Arts, Environmental Economics and Policy
Northgate High 1999 — 2003
Genesys December 2012 - Present
Genesys May 2012 - November 2012
Bickford Accountancy January 2011 - April 2011
Sagent Management March 2009 - January 2010
H&R Block January 2009 - March 2009
Planned Parenthood Concord June 2006 - August 2007
Cisco Systems, Deloitte Consulting & Haas School of Business March 2007 - March 2007
Skills
QuickBooks, Financial Analysis, Accounting, Financial Reporting, Financial Accounting, Tax, Revenue Recognition, Sarbanes-Oxley Act, Microsoft Excel, Corporate Finance, Account Reconciliation, Accounts Payable, Tax Preparation, Financial Statements, Journal Entries
Education
University of California, Berkeley
Bachelor of Arts, Environmental Economics and Policy
Northgate High 1999 — 2003
Mitchell Loadholtz Mitchell Loadholtz's Genesys Experience August 2008 - Present
Job Senior Account Executive at Genesys
Industry Computer Software
Experience
Genesys August 2008 - Present
Deque Inc. February 2008 - July 2008
Mavenspire Inc. July 2007 - February 2008
Parallels Inc. April 2005 - July 2007
Comcast Cable May 2000 - April 2005
Skills
SaaS, Salesforce.com, Start-ups, Enterprise Software, Cloud Computing, VoIP, Telecommunications, Leadership, Virtualization, Business Intelligence, Mobile Devices, Disaster Recovery, Management, Sales, Solution Selling, SDLC, Account Management, CRM, Analytics, IVR, IT Management, Professional Services
Education
University of Maryland College Park 1995 — 1997
BA, Art History
University of Central Florida 1987 — 1993
BS, Business Management
Merritt Island High School
Genesys August 2008 - Present
Deque Inc. February 2008 - July 2008
Mavenspire Inc. July 2007 - February 2008
Parallels Inc. April 2005 - July 2007
Comcast Cable May 2000 - April 2005
Skills
SaaS, Salesforce.com, Start-ups, Enterprise Software, Cloud Computing, VoIP, Telecommunications, Leadership, Virtualization, Business Intelligence, Mobile Devices, Disaster Recovery, Management, Sales, Solution Selling, SDLC, Account Management, CRM, Analytics, IVR, IT Management, Professional Services
Education
University of Maryland College Park 1995 — 1997
BA, Art History
University of Central Florida 1987 — 1993
BS, Business Management
Merritt Island High School
Todd Grady Todd Grady's Genesys Experience February 2015 - Present
Job Sr. Credit & Collections Clerk at Genesys
Industry Telecommunications
Experience
Genesys February 2015 - Present
Sun Products Corporation July 2014 - Present
CNET Networks October 1999 - June 2012
salesforce.com June 2003 - October 2011
McKesson January 2007 - May 2011
Skills
Music, Customer Service, Recording, Photography, Teaching, Entertainment, Music Theory, Music Industry, Retail, Sales, Management, Training, Finance, Blogging, Social Networking, Event Management, Analysis, Salesforce.com, Creative Writing, Advertising, Start-ups, Social Media Marketing, Digital Media, Social Media, Online Advertising, Marketing Strategy, Financial Analysis, Songwriting, Public Speaking, Marketing, Fundraising, Music Production, Product Management, Public Relations, Project Management, Sound, Editing, CRM
Education
Sonoma State University 2000 — 2003
B.A., Music (Jazz Performance)
Genesys February 2015 - Present
Sun Products Corporation July 2014 - Present
CNET Networks October 1999 - June 2012
salesforce.com June 2003 - October 2011
McKesson January 2007 - May 2011
Skills
Music, Customer Service, Recording, Photography, Teaching, Entertainment, Music Theory, Music Industry, Retail, Sales, Management, Training, Finance, Blogging, Social Networking, Event Management, Analysis, Salesforce.com, Creative Writing, Advertising, Start-ups, Social Media Marketing, Digital Media, Social Media, Online Advertising, Marketing Strategy, Financial Analysis, Songwriting, Public Speaking, Marketing, Fundraising, Music Production, Product Management, Public Relations, Project Management, Sound, Editing, CRM
Education
Sonoma State University 2000 — 2003
B.A., Music (Jazz Performance)
Randy Bailey Randy Bailey's Genesys Experience August 2005 - February 2009
Job Client Principal at Avaya
Industry Computer Software
Experience
Avaya December 2014 - Present
Verint December 2012 - December 2014
Peloton Technology Group February 2010 - December 2012
Air2Web April 2009 - January 2010
Genesys August 2005 - February 2009
Communications Resources of Georgia September 2003 - June 2005
Interactive Intelligence September 1997 - September 2003
Octel Communications 1991 - 1997
Skills
SaaS, Solution Selling, Cloud Computing, Salesforce.com, Unified Communications, Social Media, Enterprise Software, Channel, Channel Partners, Data Center, New Business Development, Selling, B2B, CRM, Professional Services, Telecommunications, Strategy, Strategic Partnerships, Call Centers, Outsourcing, Go-to-market Strategy, Sales, Partner Management, Pre-sales, Direct Sales, Lead Generation, Business Alliances, Software Industry, Demand Generation, Managed Services, Product Management, Sales Enablement, Sales Process, VoIP, Start-ups, Contact Centers, Product Marketing, Mobile Devices, IVR, Business Development, Sales Operations, Wireless, Telephony, Business Intelligence, Customer Experience, Vendor Management, Analytics, Sales Engineering, SIP
Education
The University of Tennessee at Chattanooga 1979 — 1981
MBA, Finance
University of Tennessee-Knoxville 1970 — 1975
B.S., MBA, Marketing, Finance
Avaya December 2014 - Present
Verint December 2012 - December 2014
Peloton Technology Group February 2010 - December 2012
Air2Web April 2009 - January 2010
Genesys August 2005 - February 2009
Communications Resources of Georgia September 2003 - June 2005
Interactive Intelligence September 1997 - September 2003
Octel Communications 1991 - 1997
Skills
SaaS, Solution Selling, Cloud Computing, Salesforce.com, Unified Communications, Social Media, Enterprise Software, Channel, Channel Partners, Data Center, New Business Development, Selling, B2B, CRM, Professional Services, Telecommunications, Strategy, Strategic Partnerships, Call Centers, Outsourcing, Go-to-market Strategy, Sales, Partner Management, Pre-sales, Direct Sales, Lead Generation, Business Alliances, Software Industry, Demand Generation, Managed Services, Product Management, Sales Enablement, Sales Process, VoIP, Start-ups, Contact Centers, Product Marketing, Mobile Devices, IVR, Business Development, Sales Operations, Wireless, Telephony, Business Intelligence, Customer Experience, Vendor Management, Analytics, Sales Engineering, SIP
Education
The University of Tennessee at Chattanooga 1979 — 1981
MBA, Finance
University of Tennessee-Knoxville 1970 — 1975
B.S., MBA, Marketing, Finance
David Vila David Vila's Genesys Experience September 2012 - Present
Job Director, Program Management at Genesys
Industry Computer Software
Experience
Genesys September 2012 - Present
Genesys (an Alcatel company) November 2010 - August 2012
KANA Software 2007 - 2009
KANA Software 2004 - 2007
KANA Software 2002 - 2004
KANA Software October 2000 - February 2002
AD Parts 1998 - 2000
IRO - Oncological Research Institute 1996 - 1998
Hit Xop 1994 - 1996
IESE Business School 1993 - 1994
Skills
Enterprise Software, Business Process..., Product Development, SaaS, Business Transformation, Cloud Computing, Cross-functional Team..., Program Management, Management, Leadership, Process Improvement
Education
University of California, Davis - Graduate School of Management
Master of Business Administration (M.B.A.)
Universitat de Girona
Bachelor's Degree, Computer Science
Genesys September 2012 - Present
Genesys (an Alcatel company) November 2010 - August 2012
KANA Software 2007 - 2009
KANA Software 2004 - 2007
KANA Software 2002 - 2004
KANA Software October 2000 - February 2002
AD Parts 1998 - 2000
IRO - Oncological Research Institute 1996 - 1998
Hit Xop 1994 - 1996
IESE Business School 1993 - 1994
Skills
Enterprise Software, Business Process..., Product Development, SaaS, Business Transformation, Cloud Computing, Cross-functional Team..., Program Management, Management, Leadership, Process Improvement
Education
University of California, Davis - Graduate School of Management
Master of Business Administration (M.B.A.)
Universitat de Girona
Bachelor's Degree, Computer Science
Scott Walsh Scott Walsh's Genesys Experience January 2008 - January 2013
Job Application Sales Manager at Oracle
Industry Computer Software
Experience
Oracle September 2015 - Present
K2View August 2014 - August 2015
NICE Systems January 2013 - August 2014
Genesys January 2008 - January 2013
Informiam May 2005 - December 2007
The Customer Group, LLC October 2001 - April 2005
Telera June 2000 - July 2001
Arthur Andersen June 1998 - May 2000
MCI Telecommunications 1993 - 1996
Skills
Customer Experience, Management Consulting, Customer Service, Strategic Planning, Call Center, Sales, Solution Selling, Enterprise Software, CRM, Business Development, CTI, Call Centers, Contact Centers, Go-to-market Strategy, IVR, Integration, Leadership, Management, Outsourcing, Product Management, Professional Services, Project Management, SaaS, Start-ups, Strategy, Telecommunications, Unified Communications, Sales Process, Account Management
Education
University of Michigan 1996 — 1998
MBA, Marketing
University of Georgia 1988 — 1993
BBA, Finance
Oracle September 2015 - Present
K2View August 2014 - August 2015
NICE Systems January 2013 - August 2014
Genesys January 2008 - January 2013
Informiam May 2005 - December 2007
The Customer Group, LLC October 2001 - April 2005
Telera June 2000 - July 2001
Arthur Andersen June 1998 - May 2000
MCI Telecommunications 1993 - 1996
Skills
Customer Experience, Management Consulting, Customer Service, Strategic Planning, Call Center, Sales, Solution Selling, Enterprise Software, CRM, Business Development, CTI, Call Centers, Contact Centers, Go-to-market Strategy, IVR, Integration, Leadership, Management, Outsourcing, Product Management, Professional Services, Project Management, SaaS, Start-ups, Strategy, Telecommunications, Unified Communications, Sales Process, Account Management
Education
University of Michigan 1996 — 1998
MBA, Marketing
University of Georgia 1988 — 1993
BBA, Finance
Eric Blohm Eric Blohm's Genesys Experience April 2000 - Present
Job
Industry Telecommunications
Experience
Genesys April 2000 - Present
Davox 1998 - 2000
Siemens 1989 - 1998
IBM January 1987 - January 1989
Skills
Team Leadership, Genesys, CTI, IVR, SIP, Unified Communications, ACD, Contact Centers, VoIP, Sales Engineering, Telephony, SaaS, Telecommunications, Enterprise Software, Cloud Computing, Call Center, Disaster Recovery, Cisco Technologies, Pre-sales, Customer Experience, Call Centers, Workforce Management, IP, Managed Services, Avaya, Professional Services, Solution Architecture, SIP Trunking, Solution Selling, Integration, Routing, Hosted Services, Call Logging, MPLS, Go-to-market Strategy, Wireless, Data Center, Call Routing, System Deployment, QoS, Speech Recognition, Avaya Technologies
Education
The University of Dallas 1996 — 2000
MBA, Telecommunications Management
State University of New York at Albany
BA, Economics
Genesys April 2000 - Present
Davox 1998 - 2000
Siemens 1989 - 1998
IBM January 1987 - January 1989
Skills
Team Leadership, Genesys, CTI, IVR, SIP, Unified Communications, ACD, Contact Centers, VoIP, Sales Engineering, Telephony, SaaS, Telecommunications, Enterprise Software, Cloud Computing, Call Center, Disaster Recovery, Cisco Technologies, Pre-sales, Customer Experience, Call Centers, Workforce Management, IP, Managed Services, Avaya, Professional Services, Solution Architecture, SIP Trunking, Solution Selling, Integration, Routing, Hosted Services, Call Logging, MPLS, Go-to-market Strategy, Wireless, Data Center, Call Routing, System Deployment, QoS, Speech Recognition, Avaya Technologies
Education
The University of Dallas 1996 — 2000
MBA, Telecommunications Management
State University of New York at Albany
BA, Economics
Jorge Barnaby Jorge Barnaby's Genesys Experience July 2015 - Present
Job Staff UI Engineer / Team Lead at Genesys
Industry Information Technology and Services
Experience
Genesys July 2015 - Present
Barnaby Tech, Inc. July 2013 - Present
DeChalaca.com July 2009 - Present
Genesys June 2014 - July 2015
Sportan July 2014 - May 2015
Sunnybrook Health Sciences Centre July 2013 - May 2014
Mejuri June 2012 - December 2013
Hewlett-Packard May 2010 - July 2013
Graphium.Net June 2003 - July 2013
Hewlett-Packard May 2008 - April 2010
Skills
JavaScript, AngularJS, Ruby on Rails, Linux, jQuery, PHP, Web 2.0, Cloud Computing, AJAX, Microsoft SQL Server, MySQL, Web Development, .NET, C#, CSS, HTML 5, OOP, Software Development, ASP.NET, REST, MVC, HTML5, HTML, Git, VBScript, Web Services, XML, Apache, PostgreSQL, HTML/XML, C++, SQL, SEO, Ruby, Subversion, WordPress, Drupal, Docker, LAMP, NodeJS, Nginx, Node.js
Education
Universidad de Lima 2003 — 2007
BSc, Systems Engineering
Universidad del Pacífico (PE) 1999 — 2002
Economics
Genesys July 2015 - Present
Barnaby Tech, Inc. July 2013 - Present
DeChalaca.com July 2009 - Present
Genesys June 2014 - July 2015
Sportan July 2014 - May 2015
Sunnybrook Health Sciences Centre July 2013 - May 2014
Mejuri June 2012 - December 2013
Hewlett-Packard May 2010 - July 2013
Graphium.Net June 2003 - July 2013
Hewlett-Packard May 2008 - April 2010
Skills
JavaScript, AngularJS, Ruby on Rails, Linux, jQuery, PHP, Web 2.0, Cloud Computing, AJAX, Microsoft SQL Server, MySQL, Web Development, .NET, C#, CSS, HTML 5, OOP, Software Development, ASP.NET, REST, MVC, HTML5, HTML, Git, VBScript, Web Services, XML, Apache, PostgreSQL, HTML/XML, C++, SQL, SEO, Ruby, Subversion, WordPress, Drupal, Docker, LAMP, NodeJS, Nginx, Node.js
Education
Universidad de Lima 2003 — 2007
BSc, Systems Engineering
Universidad del Pacífico (PE) 1999 — 2002
Economics
Eric Masson's Genesys Experience January 2012 - Present
Job Customerfocused Account Executive/tactical advisor to deliver the ultimate CX (Customer eXperience) platform
Industry Telecommunications
Experience
Genesys January 2012 - Present
Genesys July 2008 - January 2012
BCE Elix / Bell Canada September 2003 - July 2008
www.volleyballvacations.com 2002 - January 2008
Nortel Networks 2000 - 2001
Skills
Genesys, Unified Communications, Workforce Management, Databases, CTI, IVR, Direct Sales, IP PBX, Cloud Computing, Team Management, Professional Services, Sales Engineering, Call Centers, Integration, Routing, Cisco Call Manager, CRM, Networking, Solution Selling, RFP, Channel Partners, Pre-sales, Training, Telephony, ACD, SIP Trunking, Troubleshooting, Cisco Technologies, VoIP, Software Industry, Customer Experience, Solution Architecture, Contact Centers, Enterprise Software, Managed Services, System Deployment, SaaS, Switches, Project Management, Architecture, SIP, IP, Inbound Marketing, Leadership, Avaya, Sales, Coaching, Go-to-market Strategy, Telecommunications
Education
Université de Sherbrooke 1993 — 1997
Electrical Engineering
Cégep Edouard-Montpetit 1991 — 1993
Sciences Pures, Applied Sciences
Genesys January 2012 - Present
Genesys July 2008 - January 2012
BCE Elix / Bell Canada September 2003 - July 2008
www.volleyballvacations.com 2002 - January 2008
Nortel Networks 2000 - 2001
Skills
Genesys, Unified Communications, Workforce Management, Databases, CTI, IVR, Direct Sales, IP PBX, Cloud Computing, Team Management, Professional Services, Sales Engineering, Call Centers, Integration, Routing, Cisco Call Manager, CRM, Networking, Solution Selling, RFP, Channel Partners, Pre-sales, Training, Telephony, ACD, SIP Trunking, Troubleshooting, Cisco Technologies, VoIP, Software Industry, Customer Experience, Solution Architecture, Contact Centers, Enterprise Software, Managed Services, System Deployment, SaaS, Switches, Project Management, Architecture, SIP, IP, Inbound Marketing, Leadership, Avaya, Sales, Coaching, Go-to-market Strategy, Telecommunications
Education
Université de Sherbrooke 1993 — 1997
Electrical Engineering
Cégep Edouard-Montpetit 1991 — 1993
Sciences Pures, Applied Sciences
Priyam Roongta's Genesys Experience July 2013 - April 2014
Job Associate Solutions Engineer at Genesys
Industry Information Technology and Services
Experience
Genesys July 2013 - April 2014
George Washington University- Instructional Technology Lab December 2011 - May 2013
AARP May 2012 - August 2012
Naandi Foundation March 2011 - July 2011
Skills
SQL, Microsoft Office, Research, Data Analysis, Java, HTML, Microsoft Excel, Business Analysis, Social Media, Analysis, PowerPoint, Project Management, Microsoft SQL Server, Non-profits, Strategic Planning, Public Speaking, Microsoft Sharepoint, SDLC, OS X, Matlab, Management, Strategy, Troubleshooting, Program Management, Change Management, Visio, Access, Databases, Requirements Gathering, MS Project, Windows, SharePoint
Education
The George Washington University 2011 — 2013
Master's degree, Engineering Management, 3.78
University of Mumbai 2005 — 2010
Bachelor of Engineering, Information Technology
Genesys July 2013 - April 2014
George Washington University- Instructional Technology Lab December 2011 - May 2013
AARP May 2012 - August 2012
Naandi Foundation March 2011 - July 2011
Skills
SQL, Microsoft Office, Research, Data Analysis, Java, HTML, Microsoft Excel, Business Analysis, Social Media, Analysis, PowerPoint, Project Management, Microsoft SQL Server, Non-profits, Strategic Planning, Public Speaking, Microsoft Sharepoint, SDLC, OS X, Matlab, Management, Strategy, Troubleshooting, Program Management, Change Management, Visio, Access, Databases, Requirements Gathering, MS Project, Windows, SharePoint
Education
The George Washington University 2011 — 2013
Master's degree, Engineering Management, 3.78
University of Mumbai 2005 — 2010
Bachelor of Engineering, Information Technology
Dan Stoops Dan Stoops's Genesys Experience January 2013 - Present
Job Solutions Architect at Genesys
Industry Telecommunications
Experience
Genesys January 2013 - Present
Genesys February 2009 - December 2012
Alcatel-Lucent October 2004 - February 2009
Lucent Technologies June 2001 - October 2004
Voice Input Technologies June 1996 - June 1998
AT&T 1988 - 1996
Carnegie Mellon University February 1985 - February 1988
Skills
Mobile Applications, Professional Services, IVR, CCXML, CTI, Genesys, Speech Recognition, iPhone, Telephony, Integration, Pre-sales, Solution Selling, SaaS, Network Architecture, Software Development, IP, Customer Support, Software Industry, Wireless, Customer Satisfaction, Product Management, Sales Process, Channel Partners, C++, Product Marketing, Cloud Computing, Mobile Technology, VoIP, Unified Communications, Networking, Team Leadership, Go-to-market Strategy, Telecommunications, Ethernet, Mobile Devices, Mobile Communications, Business Development, Contact Centers, Customer Service, New Business Development, Enterprise Software, Solution Architecture, Sales Engineering, Leadership, SIP, Start-ups, ACD, Strategic Partnerships, Unified Messaging, Avaya
Education
The Ohio State University 1988 — 1990
Masters, Computer Science
University of Pittsburgh 1985 — 1988
BS, Computer Science
Genesys January 2013 - Present
Genesys February 2009 - December 2012
Alcatel-Lucent October 2004 - February 2009
Lucent Technologies June 2001 - October 2004
Voice Input Technologies June 1996 - June 1998
AT&T 1988 - 1996
Carnegie Mellon University February 1985 - February 1988
Skills
Mobile Applications, Professional Services, IVR, CCXML, CTI, Genesys, Speech Recognition, iPhone, Telephony, Integration, Pre-sales, Solution Selling, SaaS, Network Architecture, Software Development, IP, Customer Support, Software Industry, Wireless, Customer Satisfaction, Product Management, Sales Process, Channel Partners, C++, Product Marketing, Cloud Computing, Mobile Technology, VoIP, Unified Communications, Networking, Team Leadership, Go-to-market Strategy, Telecommunications, Ethernet, Mobile Devices, Mobile Communications, Business Development, Contact Centers, Customer Service, New Business Development, Enterprise Software, Solution Architecture, Sales Engineering, Leadership, SIP, Start-ups, ACD, Strategic Partnerships, Unified Messaging, Avaya
Education
The Ohio State University 1988 — 1990
Masters, Computer Science
University of Pittsburgh 1985 — 1988
BS, Computer Science
Marco V. (Vinnie) Diaz Velazquez Marco V. (Vinnie) Diaz Velazquez's Genesys Experience January 2013 - Present
Job Solution Architecture Manager Latin America en Genesys
Industry Computer Software
Experience
Genesys January 2013 - Present
Education
Universidad La Salle, A.C. 1990 — 1996
Licenciatura, Ingenieria Cibernetica y en Sistemas Computacionales
Genesys January 2013 - Present
Education
Universidad La Salle, A.C. 1990 — 1996
Licenciatura, Ingenieria Cibernetica y en Sistemas Computacionales
Jeff Cathey's Genesys Experience January 2014 - Present
Job Account Executive at Genesys
Industry Information Technology and Services
Experience
Genesys January 2014 - Present
Results Positive March 2012 - January 2014
WebbMason 2009 - March 2012
RR Donnelley 1999 - 2006
Skills
Direct Mail, SaaS, Account Management, Lead Generation, B2B, Wide Format Printing, Advertising, Enterprise Software, Integrated Marketing, Marketing Strategy, Sales Process, Management, Sales, Strategic Planning, Business Process, Direct Sales, Solution Selling, Marketing, Customer Satisfaction, Direct Marketing, CRM, Salesforce.com, Selling, Strategic Partnerships, Sales Management, New Business Development, Cloud Computing, Leadership, Professional Services, Consulting, Channel Partners, Business Development
Education
University of Arkansas at Monticello
Genesys January 2014 - Present
Results Positive March 2012 - January 2014
WebbMason 2009 - March 2012
RR Donnelley 1999 - 2006
Skills
Direct Mail, SaaS, Account Management, Lead Generation, B2B, Wide Format Printing, Advertising, Enterprise Software, Integrated Marketing, Marketing Strategy, Sales Process, Management, Sales, Strategic Planning, Business Process, Direct Sales, Solution Selling, Marketing, Customer Satisfaction, Direct Marketing, CRM, Salesforce.com, Selling, Strategic Partnerships, Sales Management, New Business Development, Cloud Computing, Leadership, Professional Services, Consulting, Channel Partners, Business Development
Education
University of Arkansas at Monticello
Roderick Lisam Roderick Lisam's Genesys Experience February 2012 - March 2013
Job
Industry Computer Software
Experience
Brighterion January 2015 - Present
Genentech June 2014 - September 2014
Myers Media Group, LLC May 2013 - May 2014
Genesys February 2012 - March 2013
Lawrence Berkeley National Laboratory February 2012 - May 2012
BAE Systems May 2007 - May 2009
L3 Communications February 2001 - September 2006
Skills
Python, Perl, Linux, Java, Software Development, C++, SQL, Testing, Programming, Software Documentation, UML, Databases, Business Intelligence, Access, Visual Basic, Windows, Requirements Analysis, Distributed Systems, Bash
Education
University of San Francisco 2011 — 2014
Master's degree, Web Science
University of California, San Diego 1995 — 2000
Bachelor's degree, Computer Science
Brighterion January 2015 - Present
Genentech June 2014 - September 2014
Myers Media Group, LLC May 2013 - May 2014
Genesys February 2012 - March 2013
Lawrence Berkeley National Laboratory February 2012 - May 2012
BAE Systems May 2007 - May 2009
L3 Communications February 2001 - September 2006
Skills
Python, Perl, Linux, Java, Software Development, C++, SQL, Testing, Programming, Software Documentation, UML, Databases, Business Intelligence, Access, Visual Basic, Windows, Requirements Analysis, Distributed Systems, Bash
Education
University of San Francisco 2011 — 2014
Master's degree, Web Science
University of California, San Diego 1995 — 2000
Bachelor's degree, Computer Science
Mary Roark Mary Roark's Genesys Experience 1999 - 2001
Job Sr. Product Marketing Manager at Sophos
Industry Computer Software
Experience
WHO/IARC November 2013 - June 2014
DIMELO January 2013 - June 2013
Unisys August 2004 - July 2008
Microsoft March 2003 - August 2004
Genesys 1999 - 2001
Nortel Networks 1997 - 1999
Deloitte 1995 - 1995
Deloitte 1995 - 1995
Deloitte 1995 - 1995
IBM 1987 - 1987
Skills
Product Marketing, Marketing, Marketing Strategy, Product Management, Business Development, Strategic Partnerships, Strategic Alliances, Business Strategy, French, Spanish, Strategy, CRM, Competitive Analysis, Marketing Management, Management
Education
New York University - Leonard N. Stern School of Business 1994 — 1996
MBA, International Business/Marketing
University of Arizona 1983 — 1989
Bachelors, Electrical Engineering
WHO/IARC November 2013 - June 2014
DIMELO January 2013 - June 2013
Unisys August 2004 - July 2008
Microsoft March 2003 - August 2004
Genesys 1999 - 2001
Nortel Networks 1997 - 1999
Deloitte 1995 - 1995
Deloitte 1995 - 1995
Deloitte 1995 - 1995
IBM 1987 - 1987
Skills
Product Marketing, Marketing, Marketing Strategy, Product Management, Business Development, Strategic Partnerships, Strategic Alliances, Business Strategy, French, Spanish, Strategy, CRM, Competitive Analysis, Marketing Management, Management
Education
New York University - Leonard N. Stern School of Business 1994 — 1996
MBA, International Business/Marketing
University of Arizona 1983 — 1989
Bachelors, Electrical Engineering
Rand Hein Rand Hein's Genesys Experience October 2008 - October 2009
Job Senior Software Sales at MPulse Maintenance Software
Industry Computer Software
Experience
Major Political Party 2006 - Present
MPulse Maintenance Software January 2015 - June 2015
Targeted Technologies, Inc. May 2014 - November 2014
Transera January 2013 - April 2014
Microsoft January 2011 - May 2012
Genesys October 2008 - October 2009
Intervoice November 1999 - September 2008
Voice Processing Specialists, Inc. September 1993 - November 1999
Skills
Enterprise Software, Cloud Computing, IVR, SaaS, CRM, Selling, Call Center, Solution Selling, CTI, Speech Recognition, Direct Sales, Strategy, VoIP, Professional Services, Pre-sales, Business Development, Customer Experience, Go-to-market Strategy, Call Centers, Telecommunications, Unified Communications, Consulting, Analytics, Lead Generation, Contact Centers, Demand Generation, Sales, Key Account Management, Channel Partners, Outsourcing, Consultative Selling, Vendor Management, Software Industry, Mobile Devices, Sales Process, Management, Strategic Partnerships, Managed Services, Salesforce.com, Telephony, Business Analytics, Sales Enablement, Sales Operations, Leadership, Genesys, Business Intelligence, Business Alliances
Education
UCLA Anderson School of Management
Master of Business Administration (M.B.A.), Computers & Information Systems
UCLA, School of Engineering
B.S., Bachelors of Science, Electromechanical Design Engineering
Major Political Party 2006 - Present
MPulse Maintenance Software January 2015 - June 2015
Targeted Technologies, Inc. May 2014 - November 2014
Transera January 2013 - April 2014
Microsoft January 2011 - May 2012
Genesys October 2008 - October 2009
Intervoice November 1999 - September 2008
Voice Processing Specialists, Inc. September 1993 - November 1999
Skills
Enterprise Software, Cloud Computing, IVR, SaaS, CRM, Selling, Call Center, Solution Selling, CTI, Speech Recognition, Direct Sales, Strategy, VoIP, Professional Services, Pre-sales, Business Development, Customer Experience, Go-to-market Strategy, Call Centers, Telecommunications, Unified Communications, Consulting, Analytics, Lead Generation, Contact Centers, Demand Generation, Sales, Key Account Management, Channel Partners, Outsourcing, Consultative Selling, Vendor Management, Software Industry, Mobile Devices, Sales Process, Management, Strategic Partnerships, Managed Services, Salesforce.com, Telephony, Business Analytics, Sales Enablement, Sales Operations, Leadership, Genesys, Business Intelligence, Business Alliances
Education
UCLA Anderson School of Management
Master of Business Administration (M.B.A.), Computers & Information Systems
UCLA, School of Engineering
B.S., Bachelors of Science, Electromechanical Design Engineering
Karl Holzthum's Genesys Experience January 2001 - January 2009
Job SaaS and Cloud Software Executive
Industry Computer Software
Experience
NexxPhase "Sold to Contact Solutions" January 2014 - Present
Echopass "Sold to Genesys" March 2011 - December 2013
NexxPhase January 2009 - 2011
Genesys January 2001 - January 2009
Stream Global Services October 1998 - November 2000
Neoware October 1997 - September 1998
TeleTech May 1996 - October 1997
Sun Microsystems January 1989 - May 1996
Skills
Negotiation, Software, Enterprise Software, Professional Services, Cloud Computing, Solution Selling, Go-to-market Strategy, IVR, Strategic Partnerships, Call Center, Contact Centers, Unified Communications, Channel, SaaS, Customer Satisfaction, Mobile Applications, Demand Generation, CRM, Start-ups, Direct Sales, Salesforce.com, Partner Management, Mobile Devices, Product Management, Managed Services, Business Alliances, Sales Enablement, VoIP, Telecommunications, Channel Partners, Call Centers, Strategic Alliances, BPO, P&L Management, Integration, Strategy, Sales, Customer Experience, Outsourcing, Lead Generation, Executive Management, Pre-sales, Analytics, Sales Process, Software Industry, Selling, Leadership, Solutions Marketing, Business Development, Business Intelligence
Education
Susquehanna University
B.S, Finance
NexxPhase "Sold to Contact Solutions" January 2014 - Present
Echopass "Sold to Genesys" March 2011 - December 2013
NexxPhase January 2009 - 2011
Genesys January 2001 - January 2009
Stream Global Services October 1998 - November 2000
Neoware October 1997 - September 1998
TeleTech May 1996 - October 1997
Sun Microsystems January 1989 - May 1996
Skills
Negotiation, Software, Enterprise Software, Professional Services, Cloud Computing, Solution Selling, Go-to-market Strategy, IVR, Strategic Partnerships, Call Center, Contact Centers, Unified Communications, Channel, SaaS, Customer Satisfaction, Mobile Applications, Demand Generation, CRM, Start-ups, Direct Sales, Salesforce.com, Partner Management, Mobile Devices, Product Management, Managed Services, Business Alliances, Sales Enablement, VoIP, Telecommunications, Channel Partners, Call Centers, Strategic Alliances, BPO, P&L Management, Integration, Strategy, Sales, Customer Experience, Outsourcing, Lead Generation, Executive Management, Pre-sales, Analytics, Sales Process, Software Industry, Selling, Leadership, Solutions Marketing, Business Development, Business Intelligence
Education
Susquehanna University
B.S, Finance
Ronald Amate, PMP Ronald Amate, PMP's Genesys Experience September 2008 - Present
Job PS Project Manager at Genesys
Industry Information Technology and Services
Experience
Genesys September 2008 - Present
Avaya June 2004 - June 2008
S.Calate Technology June 1987 - June 2003
Inteliant Inc. January 1999 - August 2001
Skills
VoIP, Contact Centers, Project Management, Data Center, Consulting, Video Conferencing, IVR, CTI, Telephony, Telecommunications, ACD, Unified Communications, Avaya, PMP, Professional Services, Integration, Call Center, Pre-sales, SIP, Process Improvement, Managed Services, Management, Cloud Computing, Business Process, Management Consulting
Education
University of California, Los Angeles 1978 — 1982
BA, Economics
Genesys September 2008 - Present
Avaya June 2004 - June 2008
S.Calate Technology June 1987 - June 2003
Inteliant Inc. January 1999 - August 2001
Skills
VoIP, Contact Centers, Project Management, Data Center, Consulting, Video Conferencing, IVR, CTI, Telephony, Telecommunications, ACD, Unified Communications, Avaya, PMP, Professional Services, Integration, Call Center, Pre-sales, SIP, Process Improvement, Managed Services, Management, Cloud Computing, Business Process, Management Consulting
Education
University of California, Los Angeles 1978 — 1982
BA, Economics
Bill Kilgore's Genesys Experience February 1996 - October 1999
Job Strategic Account Manager at Interactive Intelligence
Industry Information Services
Experience
Interactive Intelligence September 2015 - Present
Red Regatta December 2014 - Present
TIBCO Spotfire July 2013 - December 2014
Attensity January 2013 - May 2013
CallTower August 2010 - January 2012
Evolv On-Demand 2012 - 2012
Genesys / Alcatel-Lucent January 2006 - December 2009
Utopy (now Genesys ) February 2002 - January 2006
Nuance October 1999 - May 2001
Genesys February 1996 - October 1999
Skills
Enterprise Solutions..., Channel Management, Alliances, Strategic Partnerships, SaaS, UCaaS, Call Center, VP sales, Strategic Planning, Talent Acquisition, HRO, RPO, High-volume Recruiting, Talent Management, Strategic Hiring, Call Center..., call center staffing, HR Transformation, HR Metrics, Customer Satisfaction, Customer Experience, Sales, CRM, Business Alliances, Enterprise Software, Direct Sales, Channel Partners, Channel, Managed Services, VoIP, Salesforce.com, Account Management, Strategic Alliances, Analytics, Leadership, Management, Telecommunications, Selling, Professional Services, Cloud Computing, Unified Communications, Lead Generation, Executive Management, Outsourcing, Sales Operations, Strategy, Product Marketing, Start-ups, Solution Selling, Call Centers
Education
Trinity University
Masters, Business Administration
Trinity University
B.A., Psychology
Interactive Intelligence September 2015 - Present
Red Regatta December 2014 - Present
TIBCO Spotfire July 2013 - December 2014
Attensity January 2013 - May 2013
CallTower August 2010 - January 2012
Evolv On-Demand 2012 - 2012
Genesys / Alcatel-Lucent January 2006 - December 2009
Utopy (now Genesys ) February 2002 - January 2006
Nuance October 1999 - May 2001
Genesys February 1996 - October 1999
Skills
Enterprise Solutions..., Channel Management, Alliances, Strategic Partnerships, SaaS, UCaaS, Call Center, VP sales, Strategic Planning, Talent Acquisition, HRO, RPO, High-volume Recruiting, Talent Management, Strategic Hiring, Call Center..., call center staffing, HR Transformation, HR Metrics, Customer Satisfaction, Customer Experience, Sales, CRM, Business Alliances, Enterprise Software, Direct Sales, Channel Partners, Channel, Managed Services, VoIP, Salesforce.com, Account Management, Strategic Alliances, Analytics, Leadership, Management, Telecommunications, Selling, Professional Services, Cloud Computing, Unified Communications, Lead Generation, Executive Management, Outsourcing, Sales Operations, Strategy, Product Marketing, Start-ups, Solution Selling, Call Centers
Education
Trinity University
Masters, Business Administration
Trinity University
B.A., Psychology
John Finch's Genesys Experience January 2006 - December 2007
Job Head of Product Marketing at Switch Communications
Industry Computer Software
Experience
Switch Communications, Inc. August 2015 - Present
Waguespack Industries February 2012 - Present
Enkata April 2011 - February 2012
LiveOps December 2008 - April 2011
Zoove December 2007 - December 2008
Genesys January 2006 - December 2007
SS8 Networks September 2003 - December 2005
AT&T June 2001 - September 2003
Vignette (formerly Epicentric) March 2000 - April 2001
Alcatel-Lucent December 1998 - February 2000
Skills
SaaS, Product Marketing, Product Management, Go-to-market Strategy, Cloud Computing, Business Development, Marketing, Solution Selling, Enterprise Software, Management, Entrepreneurship, Start-ups, Call Center, Unified Communications, Business Strategy, Strategic Partnerships, Business Planning, Leadership, Lead Generation, CRM, Messaging, Competitive Analysis, Operations Management, Fine Art, Call Centers, Integrated Marketing, Social Media Marketing, Analyst Relations, Public Relations, Crowdfunding, Sales Enablement, Public Speaking, Demand Generation
Education
University of Minnesota - Carlson School of Management
BS
Stanford University
Advanced Education
Switch Communications, Inc. August 2015 - Present
Waguespack Industries February 2012 - Present
Enkata April 2011 - February 2012
LiveOps December 2008 - April 2011
Zoove December 2007 - December 2008
Genesys January 2006 - December 2007
SS8 Networks September 2003 - December 2005
AT&T June 2001 - September 2003
Vignette (formerly Epicentric) March 2000 - April 2001
Alcatel-Lucent December 1998 - February 2000
Skills
SaaS, Product Marketing, Product Management, Go-to-market Strategy, Cloud Computing, Business Development, Marketing, Solution Selling, Enterprise Software, Management, Entrepreneurship, Start-ups, Call Center, Unified Communications, Business Strategy, Strategic Partnerships, Business Planning, Leadership, Lead Generation, CRM, Messaging, Competitive Analysis, Operations Management, Fine Art, Call Centers, Integrated Marketing, Social Media Marketing, Analyst Relations, Public Relations, Crowdfunding, Sales Enablement, Public Speaking, Demand Generation
Education
University of Minnesota - Carlson School of Management
BS
Stanford University
Advanced Education
Darla Wigginton's Genesys Experience February 2014 - April 2014
Job Presentation Designer @ Google BrandLab
Industry Graphic Design
Experience
Procera Networks October 2014 - Present
Google October 2014 - Present
eVision-Design.com January 2008 - Present
LinkedIn May 2014 - September 2014
Genesys February 2014 - April 2014
Cisco January 2012 - February 2014
Safeway November 2009 - April 2010
CNET Networks 2007 - 2008
San Francisco Opera January 2002 - September 2007
Barclays Global Investors 2004 - 2007
Skills
E-Learning, Multimedia, Adobe Creative Suite, Video, Graphic Design, Captivate, Camtasia, Video Production, Articulate Studio, Content Development, Instructional Design, Illustrator, PowerPoint, SCORM, Social Media, Social Networking, Yoga, Musical Theatre, Storyline, Meditation, Hatha Yoga, Singing, Lifestyle, Mobile Design, Opera, Kundalini Yoga, Public Speaking, Performance Art, Alternative Medicine, Ayurveda, Neuropsychology, Sound Editing, Needs Analysis, Photoshop, Flash, Microsoft Office, Graphics
Education
University of California, Berkeley
B.A., English Literature
Procera Networks October 2014 - Present
Google October 2014 - Present
eVision-Design.com January 2008 - Present
LinkedIn May 2014 - September 2014
Genesys February 2014 - April 2014
Cisco January 2012 - February 2014
Safeway November 2009 - April 2010
CNET Networks 2007 - 2008
San Francisco Opera January 2002 - September 2007
Barclays Global Investors 2004 - 2007
Skills
E-Learning, Multimedia, Adobe Creative Suite, Video, Graphic Design, Captivate, Camtasia, Video Production, Articulate Studio, Content Development, Instructional Design, Illustrator, PowerPoint, SCORM, Social Media, Social Networking, Yoga, Musical Theatre, Storyline, Meditation, Hatha Yoga, Singing, Lifestyle, Mobile Design, Opera, Kundalini Yoga, Public Speaking, Performance Art, Alternative Medicine, Ayurveda, Neuropsychology, Sound Editing, Needs Analysis, Photoshop, Flash, Microsoft Office, Graphics
Education
University of California, Berkeley
B.A., English Literature
Thomas Munka Thomas Munka's Genesys Experience September 2014 - Present
Job Talent Acquisition at Genesys
Industry Telecommunications
Experience
Genesys September 2014 - Present
Genesys July 2014 - September 2014
Sterling Flight Training Center March 2014 - August 2014
University of San Francisco January 2013 - December 2013
Kindred Healthcare December 2011 - December 2013
University of San Francisco August 2012 - June 2013
Skills
Teamwork, Advertising, Marketing, PowerPoint, Microsoft Word, Team Leadership, Microsoft Office, Public Speaking, Business Analysis, Financial Analysis, Event Planning, Time Management, Data Entry, Team Building, Employer Branding, Tableau, Microsoft Excel, Data Analysis, Finance, Stocks, Communication, Marketing Management, Marketing Strategy, Management, Project Management, Flexibility, Hands-on Approach, Prezi, General Office...
Education
University of San Francisco 2009 — 2013
Bachelor's Degree, B.S.: Business Administration
Stanford Continuing Studies
Business Administration
Genesys September 2014 - Present
Genesys July 2014 - September 2014
Sterling Flight Training Center March 2014 - August 2014
University of San Francisco January 2013 - December 2013
Kindred Healthcare December 2011 - December 2013
University of San Francisco August 2012 - June 2013
Skills
Teamwork, Advertising, Marketing, PowerPoint, Microsoft Word, Team Leadership, Microsoft Office, Public Speaking, Business Analysis, Financial Analysis, Event Planning, Time Management, Data Entry, Team Building, Employer Branding, Tableau, Microsoft Excel, Data Analysis, Finance, Stocks, Communication, Marketing Management, Marketing Strategy, Management, Project Management, Flexibility, Hands-on Approach, Prezi, General Office...
Education
University of San Francisco 2009 — 2013
Bachelor's Degree, B.S.: Business Administration
Stanford Continuing Studies
Business Administration
Bich-Thuy Pham's Genesys Experience January 2013 - Present
Job Web Applications Manager
Industry Computer Software
Experience
Genesys January 2013 - Present
Envivio May 2011 - December 2012
Envivio Inc. February 2007 - May 2011
Envivio January 2003 - January 2007
Wokup 2000 - December 2002
France Telecom 1999 - 2000
Softeam 1997 - 1999
ETIAM 1996 - 1997
Skills
SaaS, Software Development, IPTV, Customer Service, Engineering, French, English, Middleware, Mobile Devices, Telecommunications, Start-ups, Project Management, Business Process..., ERP, Sales Process, Salesforce.com, Professional Services, Cross-functional Team..., Leadership, Business Process, CRM, Management, Product Management, Strategic Planning, Mobile Applications, Business Intelligence, E-commerce, Entrepreneurship, Enterprise Software, Cloud Computing, Integration, Pre-sales, Team Building, Start-up
Education
Université de Rennes I 1993 — 1996
Master, Computer Science and Digital Imaging
Denise Visibility Challenge
Founder Institute
Founder Institute
Genesys January 2013 - Present
Envivio May 2011 - December 2012
Envivio Inc. February 2007 - May 2011
Envivio January 2003 - January 2007
Wokup 2000 - December 2002
France Telecom 1999 - 2000
Softeam 1997 - 1999
ETIAM 1996 - 1997
Skills
SaaS, Software Development, IPTV, Customer Service, Engineering, French, English, Middleware, Mobile Devices, Telecommunications, Start-ups, Project Management, Business Process..., ERP, Sales Process, Salesforce.com, Professional Services, Cross-functional Team..., Leadership, Business Process, CRM, Management, Product Management, Strategic Planning, Mobile Applications, Business Intelligence, E-commerce, Entrepreneurship, Enterprise Software, Cloud Computing, Integration, Pre-sales, Team Building, Start-up
Education
Université de Rennes I 1993 — 1996
Master, Computer Science and Digital Imaging
Denise Visibility Challenge
Founder Institute
Founder Institute
Courtney Vogel Courtney Vogel's Genesys Experience June 2014 - Present
Job Strategic, Relationship Focused Senior Marketing Manager, Specializing in Software
Industry Computer Software
Experience
Genesys June 2014 - Present
Pitney Bowes Software 2005 - May 2014
New York State Credit Union League, Inc & Affiliates 2004 - 2005
Citizens National Bank 1999 - 2004
Time Warner Cable, Road Runner 1997 - 1998
KeyBank 1997 - 1997
KeyBank 1997 - 1997
Skills
Salesforce.com, Orbis, Silverpop, Marketing Strategy, Public Relations, Vendor Relations, Lead Generation, Advertising, Event Management, Strategy, Marketing, Financial Services, Direct Marketing, Leadership, Copywriting, Sales, B2B, Management, Sales Process, Cross-functional Team..., B2B Marketing, Market Planning, Go-to-market Strategy, Press Releases, Product Launch, Digital Marketing, Trade Shows, Strategic Partnerships, Product Marketing, Social Media, Training, Analytics
Education
The College of Saint Rose 1995 — 1997
Bachelor of Science, Public Communications
Hiwassee College
Associate of Arts, Public Communications
Genesys June 2014 - Present
Pitney Bowes Software 2005 - May 2014
New York State Credit Union League, Inc & Affiliates 2004 - 2005
Citizens National Bank 1999 - 2004
Time Warner Cable, Road Runner 1997 - 1998
KeyBank 1997 - 1997
KeyBank 1997 - 1997
Skills
Salesforce.com, Orbis, Silverpop, Marketing Strategy, Public Relations, Vendor Relations, Lead Generation, Advertising, Event Management, Strategy, Marketing, Financial Services, Direct Marketing, Leadership, Copywriting, Sales, B2B, Management, Sales Process, Cross-functional Team..., B2B Marketing, Market Planning, Go-to-market Strategy, Press Releases, Product Launch, Digital Marketing, Trade Shows, Strategic Partnerships, Product Marketing, Social Media, Training, Analytics
Education
The College of Saint Rose 1995 — 1997
Bachelor of Science, Public Communications
Hiwassee College
Associate of Arts, Public Communications
Diana Kozlova Diana Kozlova's Genesys Experience June 2015 - Present
Job Associate Technical Writer at Genesys
Industry Telecommunications
Experience
Genesys June 2015 - Present
Orange Fab October 2014 - May 2015
Gymtowne Gymnastics June 2011 - November 2012
Gymtowne Gymnastics March 2010 - November 2012
JFCS August 2006 - August 2007
Skills
Strong Human Relation..., Excellent Customer..., Highly detail oriented, Work well in groups, Work Well Independently, Multi-task efficiently, Able to work with..., Professional telephone..., Excellent..., Teaching, Volunteer Management, Data Entry, Fundraising, Social Media, Nonprofits, Proofreading, Creative Writing, Public Speaking, Community Outreach, Time Management, Event Planning, Social Networking, Microsoft Office, PowerPoint, Microsoft Excel, Research, Leadership, Microsoft Word, Management, Editing, Customer Service
Education
University of California, Berkeley 2012 — 2014
Bachelor of Arts (B.A.), English
Skyline College 2009 — 2012
Associate of Arts (A.A.) with High Honors, English
Genesys June 2015 - Present
Orange Fab October 2014 - May 2015
Gymtowne Gymnastics June 2011 - November 2012
Gymtowne Gymnastics March 2010 - November 2012
JFCS August 2006 - August 2007
Skills
Strong Human Relation..., Excellent Customer..., Highly detail oriented, Work well in groups, Work Well Independently, Multi-task efficiently, Able to work with..., Professional telephone..., Excellent..., Teaching, Volunteer Management, Data Entry, Fundraising, Social Media, Nonprofits, Proofreading, Creative Writing, Public Speaking, Community Outreach, Time Management, Event Planning, Social Networking, Microsoft Office, PowerPoint, Microsoft Excel, Research, Leadership, Microsoft Word, Management, Editing, Customer Service
Education
University of California, Berkeley 2012 — 2014
Bachelor of Arts (B.A.), English
Skyline College 2009 — 2012
Associate of Arts (A.A.) with High Honors, English
Barbara Gonzalez Barbara Gonzalez's Genesys Experience August 2000 - Present
Job Marketing Genesys Latin America
Industry Information Technology and Services
Experience
Genesys August 2000 - Present
Unisys 1999 - 2000
Axtel 1997 - 1999
Skills
Marketing Strategy, Marketing Management, Customer Experience, Customer Journey Mapping, Presentation Skills, Go-to-market Strategy, Pre-sales, Unified Communications, Contact Centers, Genesys, Enterprise Software, IVR, VoIP, SaaS, CTI, Call Centers, Telecommunications, SIP, ACD, Management Consulting, Integration, Call Center, Solution Selling, Cloud Computing, Management, CRM
Education
Universidad de Monterrey 1992 — 1996
Bachelor of Engineering (B.Eng.), Computer Technology/Computer Systems Technology
Genesys August 2000 - Present
Unisys 1999 - 2000
Axtel 1997 - 1999
Skills
Marketing Strategy, Marketing Management, Customer Experience, Customer Journey Mapping, Presentation Skills, Go-to-market Strategy, Pre-sales, Unified Communications, Contact Centers, Genesys, Enterprise Software, IVR, VoIP, SaaS, CTI, Call Centers, Telecommunications, SIP, ACD, Management Consulting, Integration, Call Center, Solution Selling, Cloud Computing, Management, CRM
Education
Universidad de Monterrey 1992 — 1996
Bachelor of Engineering (B.Eng.), Computer Technology/Computer Systems Technology
Vanessa Tapia's Genesys Experience February 2012 - July 2014
Job Sales Operations Analyst, Kalmar Automation
Industry Transportation/Trucking/Railroad
Experience
Cargotec Corporation July 2014 - Present
Genesys February 2012 - July 2014
Genesys March 2007 - February 2012
Motorola January 2007 - March 2007
Good Technology July 2005 - January 2007
Skills
Telecommunications, Call Centers, Salesforce.com, SaaS, Customer Service, Contact Centers, Solution Selling, Enterprise Software, Program Management, Managed Services, Unified Communications, Direct Sales, CRM, Sales Operations
Education
Skyline College 2006 — 2007
Associate Arts, Liberal Studies
Tamalpais High School 1997 — 2000
Diploma, General Education
Cargotec Corporation July 2014 - Present
Genesys February 2012 - July 2014
Genesys March 2007 - February 2012
Motorola January 2007 - March 2007
Good Technology July 2005 - January 2007
Skills
Telecommunications, Call Centers, Salesforce.com, SaaS, Customer Service, Contact Centers, Solution Selling, Enterprise Software, Program Management, Managed Services, Unified Communications, Direct Sales, CRM, Sales Operations
Education
Skyline College 2006 — 2007
Associate Arts, Liberal Studies
Tamalpais High School 1997 — 2000
Diploma, General Education
Mike St. Pierre Mike St. Pierre's Genesys Experience September 2012 - March 2014
Job Consulting Solution Executive at Deltek
Industry Information Technology and Services
Experience
Deltek April 2014 - Present
Genesys September 2012 - March 2014
GTSI June 2011 - September 2012
GTSI June 2010 - June 2011
GTSI February 2009 - June 2010
GTSI April 2005 - January 2009
CSX Fiber Networks June 2004 - April 2005
Virignia Baseball Club, LLC September 2003 - June 2004
Metrocall May 2000 - September 2003
Skills
PMP, ITIL, Government, Program Management, MBA, Government Contracts, Service Delivery, Professional Services..., Homeland Security, Presenter, Physical Security, Forecasting, Project Delivery, Project Portfolio...
Education
DeMatha High School
The Catholic University of America
Bachelor of Arts
Virginia Polytechnic Institute and State University
MBA
Deltek April 2014 - Present
Genesys September 2012 - March 2014
GTSI June 2011 - September 2012
GTSI June 2010 - June 2011
GTSI February 2009 - June 2010
GTSI April 2005 - January 2009
CSX Fiber Networks June 2004 - April 2005
Virignia Baseball Club, LLC September 2003 - June 2004
Metrocall May 2000 - September 2003
Skills
PMP, ITIL, Government, Program Management, MBA, Government Contracts, Service Delivery, Professional Services..., Homeland Security, Presenter, Physical Security, Forecasting, Project Delivery, Project Portfolio...
Education
DeMatha High School
The Catholic University of America
Bachelor of Arts
Virginia Polytechnic Institute and State University
MBA
Heather (Heather McCrossen) Brewington Heather (Heather McCrossen) Brewington's Genesys Experience August 2014 - March 2015
Job Commercial Account Executive at ServiceNow – The Enterprise Cloud Company
Industry Computer Software
Experience
ServiceNow – The Enterprise Cloud Company March 2015 - Present
Genesys August 2014 - March 2015
LiveOps July 2012 - July 2014
ShoreTel 2010 - July 2012
Extreme Integration 2008 - 2010
MicroAge 1997 - 2000
Pitney Bowes MapInfo 1995 - 1997
Skills
VoIP, Solution Selling, Unified Communications, Channel, Managed Services, Direct Sales, Telecommunications, SIP Trunking, Channel Partners, Telephony, Salesforce.com, SaaS, Co-location, Sales Process, Sales Engineering, Cloud Computing, New Business Development, Sales, SIP, Partner Management, Wireless, Software Industry, Mobile Devices, Avaya, Persuasive Presentations, Enterprise Software, Sales Operations, Business Alliances, IP, Data Center, Cisco Technologies, Selling, IVR, Networking, MPLS, Professional Services, CRM, Go-to-market Strategy, Strategic Partnerships, Demand Generation, Account Management, Product Marketing, Poise
Education
Siena College 2001 — 2005
Bachelor's, Business
ServiceNow – The Enterprise Cloud Company March 2015 - Present
Genesys August 2014 - March 2015
LiveOps July 2012 - July 2014
ShoreTel 2010 - July 2012
Extreme Integration 2008 - 2010
MicroAge 1997 - 2000
Pitney Bowes MapInfo 1995 - 1997
Skills
VoIP, Solution Selling, Unified Communications, Channel, Managed Services, Direct Sales, Telecommunications, SIP Trunking, Channel Partners, Telephony, Salesforce.com, SaaS, Co-location, Sales Process, Sales Engineering, Cloud Computing, New Business Development, Sales, SIP, Partner Management, Wireless, Software Industry, Mobile Devices, Avaya, Persuasive Presentations, Enterprise Software, Sales Operations, Business Alliances, IP, Data Center, Cisco Technologies, Selling, IVR, Networking, MPLS, Professional Services, CRM, Go-to-market Strategy, Strategic Partnerships, Demand Generation, Account Management, Product Marketing, Poise
Education
Siena College 2001 — 2005
Bachelor's, Business
Keith Schmitz Keith Schmitz's Genesys Experience August 2008 - May 2012
Job VP Business Development at Enacomm, Inc.
Industry Telecommunications
Experience
Enacomm May 2012 - Present
Genesys August 2008 - May 2012
VoiceObjects December 2007 - August 2008
Intervoice January 2007 - September 2007
Edify May 2005 - September 2007
Interactive Intelligence December 1997 - May 2005
Centigram 1993 - 1997
Syntellect January 1991 - October 1993
Microvoice September 1988 - December 1990
VoiceCom, Inc. September 1986 - August 1988
Skills
Customer Experience, CTI, Enterprise Software, Contact Centers, Sales Operations, Genesys, Software, Solution Selling, Call Center, IVR, Telephony, SaaS, Channel, CRM, Strategy, Leadership, Telecommunications, Integration, Salesforce.com, Professional Services, Managed Services, Channel Partners, Program Management, Management, Direct Sales, Unified Communications, Speech Recognition, Sales, Cloud Computing, Strategic Partnerships, Sales Management, Software Industry, Account Management, Demand Generation, Marketing, Go-to-market Strategy, Partner Management, Channel Sales, Call Centers, Networking, Business Development, Vendor Management, Selling, Start-ups, Mobile Devices, VoIP, Product Management, Product Marketing, Sales Process, Sales Enablement
Education
The University of Texas at Arlington 1979 — 1981
BBA, Management
The University of Texas at Arlington - College of Business Administration 1977 — 1981
BBA Management, Marketing
Southwest High
Enacomm May 2012 - Present
Genesys August 2008 - May 2012
VoiceObjects December 2007 - August 2008
Intervoice January 2007 - September 2007
Edify May 2005 - September 2007
Interactive Intelligence December 1997 - May 2005
Centigram 1993 - 1997
Syntellect January 1991 - October 1993
Microvoice September 1988 - December 1990
VoiceCom, Inc. September 1986 - August 1988
Skills
Customer Experience, CTI, Enterprise Software, Contact Centers, Sales Operations, Genesys, Software, Solution Selling, Call Center, IVR, Telephony, SaaS, Channel, CRM, Strategy, Leadership, Telecommunications, Integration, Salesforce.com, Professional Services, Managed Services, Channel Partners, Program Management, Management, Direct Sales, Unified Communications, Speech Recognition, Sales, Cloud Computing, Strategic Partnerships, Sales Management, Software Industry, Account Management, Demand Generation, Marketing, Go-to-market Strategy, Partner Management, Channel Sales, Call Centers, Networking, Business Development, Vendor Management, Selling, Start-ups, Mobile Devices, VoIP, Product Management, Product Marketing, Sales Process, Sales Enablement
Education
The University of Texas at Arlington 1979 — 1981
BBA, Management
The University of Texas at Arlington - College of Business Administration 1977 — 1981
BBA Management, Marketing
Southwest High
Daniel Kopelovich Daniel Kopelovich's Genesys Experience June 2008 - October 2008
Job Auditor at KPMG
Industry Accounting
Experience
KPMG October 2010 - Present
Apple Retail March 2010 - September 2010
Genesys June 2008 - October 2008
Skills
Sarbanes-Oxley Act, Accounting, Financial Reporting, Auditing, Revenue Recognition, Microsoft Excel, Financial Analysis, Financial Accounting, Microsoft Office, SEC filings, QuickBooks, Internal Controls, Access, GAAP, SAP, US GAAP, PowerPoint, Data Analysis, Analysis, Budgets
Education
UC Santa Cruz 2006 — 2010
B.A., Economic and Business Management, Accounting Emphasis
KPMG October 2010 - Present
Apple Retail March 2010 - September 2010
Genesys June 2008 - October 2008
Skills
Sarbanes-Oxley Act, Accounting, Financial Reporting, Auditing, Revenue Recognition, Microsoft Excel, Financial Analysis, Financial Accounting, Microsoft Office, SEC filings, QuickBooks, Internal Controls, Access, GAAP, SAP, US GAAP, PowerPoint, Data Analysis, Analysis, Budgets
Education
UC Santa Cruz 2006 — 2010
B.A., Economic and Business Management, Accounting Emphasis
Anthony Lo's Genesys Experience August 2014 - Present
Job Senior Financial Analyst at Genesys
Industry Market Research
Experience
Genesys August 2014 - Present
Bank of America September 2012 - May 2014
Raftelis Financial Consultants, Inc. April 2011 - August 2012
Skills
Public Speaking, Matlab, Training, Leadership, Nonprofits, Fundraising, Microsoft Office, Public Relations, Management, Microsoft SQL Server
Education
University of California, Los Angeles 2005 — 2010
B.S, Mechanical Engineering
Genesys August 2014 - Present
Bank of America September 2012 - May 2014
Raftelis Financial Consultants, Inc. April 2011 - August 2012
Skills
Public Speaking, Matlab, Training, Leadership, Nonprofits, Fundraising, Microsoft Office, Public Relations, Management, Microsoft SQL Server
Education
University of California, Los Angeles 2005 — 2010
B.S, Mechanical Engineering
Brad Lenane Brad Lenane's Genesys Experience July 2004 - Present
Job Enterprise Software Sales Executive at Genesys, Specializing in Customer Experience Management
Industry Computer Software
Experience
Genesys July 2004 - Present
Lyzasoft 1999 - February 2013
Aspect Software December 2001 - June 2004
eLoyalty May 2000 - December 2001
Calico Commerce 1999 - 2000
Aspect Communications November 1996 - 1999
Fujitsu Business Communication Systems 1987 - 1997
Burroughs Federal Systems Division June 1983 - December 1986
Skills
Mergers, Team Management, Financial Services, Enterprise Software, Contract Negotiation, Channel, Healthcare, Telecommunications, CRM, Management, New Business Development, Board Governance, Strategic Alliances, Sales Management, Sales Process..., Customer Experience..., Solution Selling, Call Centers, IVR, Selling, Telephony, Genesys, Lead Generation, Mobile Devices, Cloud Computing, Contact Centers, Sales, E-commerce, Software Industry, Direct Sales, Unified Communications, Go-to-market Strategy, Customer Experience, Sales Process, Channel Partners, Professional Services, Business Alliances, Marketing, SaaS, Consulting, Managed Services, Sales Operations, Partner Management, Strategic Partnerships, Salesforce.com, Outsourcing, Integration, Start-ups, Strategy, Pre-sales
Education
Towson University 1980 — 1983
BS, Business Administration
Genesys July 2004 - Present
Lyzasoft 1999 - February 2013
Aspect Software December 2001 - June 2004
eLoyalty May 2000 - December 2001
Calico Commerce 1999 - 2000
Aspect Communications November 1996 - 1999
Fujitsu Business Communication Systems 1987 - 1997
Burroughs Federal Systems Division June 1983 - December 1986
Skills
Mergers, Team Management, Financial Services, Enterprise Software, Contract Negotiation, Channel, Healthcare, Telecommunications, CRM, Management, New Business Development, Board Governance, Strategic Alliances, Sales Management, Sales Process..., Customer Experience..., Solution Selling, Call Centers, IVR, Selling, Telephony, Genesys, Lead Generation, Mobile Devices, Cloud Computing, Contact Centers, Sales, E-commerce, Software Industry, Direct Sales, Unified Communications, Go-to-market Strategy, Customer Experience, Sales Process, Channel Partners, Professional Services, Business Alliances, Marketing, SaaS, Consulting, Managed Services, Sales Operations, Partner Management, Strategic Partnerships, Salesforce.com, Outsourcing, Integration, Start-ups, Strategy, Pre-sales
Education
Towson University 1980 — 1983
BS, Business Administration
Scott Graves Scott Graves's Genesys Experience 2012 - January 2013
Job Director of Mobile Business Development and Supplier Relations at BCD Travel
Industry Information Technology and Services
Experience
BCD Travel December 2014 - Present
Infinite Convergence Solutions January 2014 - January 2015
Netbiscuits March 2013 - November 2013
Genesys 2012 - January 2013
Hipcricket/Augme Technologies 2011 - March 2012
Mobilesect January 2009 - July 2010
The Intersect Group March 2008 - 2009
The Proven Method September 2006 - March 2008
MeadWestvaco 2004 - 2008
International Paper 1997 - 2004
Skills
Mobile Marketing, Marketing Communications, New Business Development, Mobile Devices, E-commerce, Digital Marketing, Strategy, Mobile Applications, Business Development, Entrepreneurship, Mobile Internet, Mobile Advertising, Enterprise Software, Mobile Strategy, Solutions Marketing, Mobile Commerce
Education
University of Alabama
Grissom High School
BCD Travel December 2014 - Present
Infinite Convergence Solutions January 2014 - January 2015
Netbiscuits March 2013 - November 2013
Genesys 2012 - January 2013
Hipcricket/Augme Technologies 2011 - March 2012
Mobilesect January 2009 - July 2010
The Intersect Group March 2008 - 2009
The Proven Method September 2006 - March 2008
MeadWestvaco 2004 - 2008
International Paper 1997 - 2004
Skills
Mobile Marketing, Marketing Communications, New Business Development, Mobile Devices, E-commerce, Digital Marketing, Strategy, Mobile Applications, Business Development, Entrepreneurship, Mobile Internet, Mobile Advertising, Enterprise Software, Mobile Strategy, Solutions Marketing, Mobile Commerce
Education
University of Alabama
Grissom High School
Tania Eckweiler Tania Eckweiler's Genesys Experience July 2013 - Present
Job Customer Success Manager at Genesys
Industry Marketing and Advertising
Experience
Genesys July 2013 - Present
SoundBite Communications June 2011 - July 2013
SmartReply, Inc and TheLiveLine, LLC October 2004 - June 2011
Catalina Marketing 2001 - 2004
Acosta Sales & Marketing 1993 - 2001
Skills
Mobile Marketing, Direct Marketing, Loyalty Marketing, Digital Marketing, Database Marketing, Integrated Marketing, Multi-channel Marketing, Marketing Strategy, Email Marketing, Lead Generation, Loyalty Programs, Customer Acquisition, Marketing, Brand Development, Online Marketing, Analytics, Web Analytics, Strategy, E-commerce, CRM, Segmentation, Marketing Automation, Strategic Partnerships, Marketing Management, Interactive Marketing, Competitive Analysis, Online Advertising, Product Marketing
Education
University of Arizona, Eller College of Management
Genesys July 2013 - Present
SoundBite Communications June 2011 - July 2013
SmartReply, Inc and TheLiveLine, LLC October 2004 - June 2011
Catalina Marketing 2001 - 2004
Acosta Sales & Marketing 1993 - 2001
Skills
Mobile Marketing, Direct Marketing, Loyalty Marketing, Digital Marketing, Database Marketing, Integrated Marketing, Multi-channel Marketing, Marketing Strategy, Email Marketing, Lead Generation, Loyalty Programs, Customer Acquisition, Marketing, Brand Development, Online Marketing, Analytics, Web Analytics, Strategy, E-commerce, CRM, Segmentation, Marketing Automation, Strategic Partnerships, Marketing Management, Interactive Marketing, Competitive Analysis, Online Advertising, Product Marketing
Education
University of Arizona, Eller College of Management
Scott Cooke Scott Cooke's Genesys Experience April 2015 - Present
Job Enterprise Architect at Genesys
Industry Information Technology and Services
Experience
Genesys April 2015 - Present
Genesys January 2013 - April 2015
West Interactive July 2009 - January 2013
Sprint Nextel August 2005 - March 2009
Sprint January 2002 - August 2005
Sprint January 2000 - January 2002
Sprint January 1998 - January 2000
Sprint November 1996 - January 1998
Skills
Call Routing, IVR, CTI, Genesys, Cisco ICM, Cisco Call Manager, SIP, Workforce Management, Quality Management, Avaya, Telephony, Managed Services, Cloud Computing, Product Development, Program Management, Solution Architecture, ACD, Cisco Technologies, SaaS, Global Business..., Integration Architecture, Mergers, International Project..., Expatriate Management, Platform Architecture, Unified Communications, APAC, LATAM, Emerging Technologies, Vendor Management, Telecommunications, Professional Services, Contact Centers, Call Centers, Business Process, CRM, Business Intelligence, WAN, Testing, Routing, Networking, Pre-sales, System Deployment, Switches, IP, Wireless, Data Center, MPLS, Enterprise Software, Customer Experience
Education
The George Washington University - School of Business 1996 — 1998
Master of Science, Certificate in Project Management
Concordia University
Bachelor of Science, Computer Science
Genesys April 2015 - Present
Genesys January 2013 - April 2015
West Interactive July 2009 - January 2013
Sprint Nextel August 2005 - March 2009
Sprint January 2002 - August 2005
Sprint January 2000 - January 2002
Sprint January 1998 - January 2000
Sprint November 1996 - January 1998
Skills
Call Routing, IVR, CTI, Genesys, Cisco ICM, Cisco Call Manager, SIP, Workforce Management, Quality Management, Avaya, Telephony, Managed Services, Cloud Computing, Product Development, Program Management, Solution Architecture, ACD, Cisco Technologies, SaaS, Global Business..., Integration Architecture, Mergers, International Project..., Expatriate Management, Platform Architecture, Unified Communications, APAC, LATAM, Emerging Technologies, Vendor Management, Telecommunications, Professional Services, Contact Centers, Call Centers, Business Process, CRM, Business Intelligence, WAN, Testing, Routing, Networking, Pre-sales, System Deployment, Switches, IP, Wireless, Data Center, MPLS, Enterprise Software, Customer Experience
Education
The George Washington University - School of Business 1996 — 1998
Master of Science, Certificate in Project Management
Concordia University
Bachelor of Science, Computer Science
Brent Mills Brent Mills's Genesys Experience November 2014 - Present
Job DevOps Engineer at Genesys Labs
Industry Computer & Network Security
Experience
Genesys November 2014 - Present
SimpliVity Corporation May 2013 - November 2014
Rapid7 May 2012 - May 2013
RSA The Security Division of EMC February 2012 - May 2012
RSA The Security Division of EMC October 2010 - February 2012
ePath Learning June 2010 - October 2010
United States Navy October 2009 - April 2010
Bright Horizons July 2009 - October 2009
Beehive Security Management December 2008 - July 2009
Skills
VMware, VMware ESX, Servers, Solaris, Windows Server, Computer Security, Storage, Information Security, Data Center, Operating Systems, Virtualization, Network Administration, Penetration Testing, Ubuntu, CentOS, Linux, Networking, System Administration, RHEL, Bash, DNS, Active Directory, TCP/IP, MySQL, Vulnerability Assessment, Desktop IT Support, Cisco, Unix, Apache, NFS, Mac OS X, Unix Shell Scripting, SAN, Threat & Vulnerability..., Sales Engineering, Team Leadership, Nexpose, Metasploit Professional, Metasploit Framework, Technical Product..., Brocade VCS Fabric, vSphere, NAS, Microsoft Exchange
Education
Skidmore College 2003 — 2007
Bachelor of Arts, Asian Studies/Government
上智大学 2005 — 2006
Genesys November 2014 - Present
SimpliVity Corporation May 2013 - November 2014
Rapid7 May 2012 - May 2013
RSA The Security Division of EMC February 2012 - May 2012
RSA The Security Division of EMC October 2010 - February 2012
ePath Learning June 2010 - October 2010
United States Navy October 2009 - April 2010
Bright Horizons July 2009 - October 2009
Beehive Security Management December 2008 - July 2009
Skills
VMware, VMware ESX, Servers, Solaris, Windows Server, Computer Security, Storage, Information Security, Data Center, Operating Systems, Virtualization, Network Administration, Penetration Testing, Ubuntu, CentOS, Linux, Networking, System Administration, RHEL, Bash, DNS, Active Directory, TCP/IP, MySQL, Vulnerability Assessment, Desktop IT Support, Cisco, Unix, Apache, NFS, Mac OS X, Unix Shell Scripting, SAN, Threat & Vulnerability..., Sales Engineering, Team Leadership, Nexpose, Metasploit Professional, Metasploit Framework, Technical Product..., Brocade VCS Fabric, vSphere, NAS, Microsoft Exchange
Education
Skidmore College 2003 — 2007
Bachelor of Arts, Asian Studies/Government
上智大学 2005 — 2006
Michael Zaitsev Michael Zaitsev's Genesys Experience October 2000 - 2006
Job
Industry Computer Software
Experience
Clean Power Finance May 2013 - September 2014
BDTI April 2013 - May 2013
Adobe January 2013 - April 2013
Adobe Systems October 2010 - May 2012
Alcatel \ Genesys 2006 - 2009
Genesys October 2000 - 2006
Skills
Vendor Management, Software Development, Agile Methodologies, Testing, Test Cases, Unix, Test Planning, SQL, Quality Assurance, Analysis, Mobile Devices, Regression Testing, Databases, Project Management, Oracle, Operating Systems, Software Project..., Manual Testing, Scrum, Requirements Analysis, Test Strategy, Software Quality..., Black Box Testing, Requirements Gathering, Subversion, C++, Embedded Systems, Integration, Perl, Test Automation, Shell Scripting, Visual Studio, QTP, Web Applications, Software Design, JIRA, Automation, Java, Performance Testing, User Acceptance Testing, Web Services, Quality Center, Android, Selenium, Microsoft SQL Server, XML, System Testing, Software Engineering, SDLC, Eclipse
Education
Mendeleev’s Chemistry Institute, Moscow
MS, Chemical Technology Engineering
Tel Aviv University
Computer Software Engineering
Clean Power Finance May 2013 - September 2014
BDTI April 2013 - May 2013
Adobe January 2013 - April 2013
Adobe Systems October 2010 - May 2012
Alcatel \ Genesys 2006 - 2009
Genesys October 2000 - 2006
Skills
Vendor Management, Software Development, Agile Methodologies, Testing, Test Cases, Unix, Test Planning, SQL, Quality Assurance, Analysis, Mobile Devices, Regression Testing, Databases, Project Management, Oracle, Operating Systems, Software Project..., Manual Testing, Scrum, Requirements Analysis, Test Strategy, Software Quality..., Black Box Testing, Requirements Gathering, Subversion, C++, Embedded Systems, Integration, Perl, Test Automation, Shell Scripting, Visual Studio, QTP, Web Applications, Software Design, JIRA, Automation, Java, Performance Testing, User Acceptance Testing, Web Services, Quality Center, Android, Selenium, Microsoft SQL Server, XML, System Testing, Software Engineering, SDLC, Eclipse
Education
Mendeleev’s Chemistry Institute, Moscow
MS, Chemical Technology Engineering
Tel Aviv University
Computer Software Engineering
Richard Huie-Buckius Richard Huie-Buckius's Genesys Experience January 2007 - April 2013
Job Head of Training & Certification at MuleSoft
Industry Information Technology and Services
Experience
MuleSoft Inc December 2013 - Present
Genesys January 2007 - April 2013
Alcatel-Lucent January 2010 - January 2012
Arena Solutions May 2004 - December 2006
PTC October 2001 - October 2003
PTC July 2000 - October 2001
PTC April 1999 - July 2000
PTC 1995 - 1999
Lockheed Martin Missiles & Space 1993 - 1995
Skills
Training, Management, Business Development, Account Management, Contact Centers, Negotiation, SaaS, Customer Service, Professional Services, Business Strategy, Salesforce.com, Technical Support, Sales Management, Partner Programs, Strategic Partnerships, Start-ups, Program Management, Team Leadership, Certification Testing, Solution Selling, Enterprise Software, Technical Course..., Telecommunications, Training Delivery, Vendor Management, Pre-sales, Leadership, Go-to-market Strategy, Educational Leadership
Education
University of California, Berkeley - Walter A. Haas School of Business 2006 — 2009
MBA
University of California, Berkeley
BS, Mechanical Engineering
MuleSoft Inc December 2013 - Present
Genesys January 2007 - April 2013
Alcatel-Lucent January 2010 - January 2012
Arena Solutions May 2004 - December 2006
PTC October 2001 - October 2003
PTC July 2000 - October 2001
PTC April 1999 - July 2000
PTC 1995 - 1999
Lockheed Martin Missiles & Space 1993 - 1995
Skills
Training, Management, Business Development, Account Management, Contact Centers, Negotiation, SaaS, Customer Service, Professional Services, Business Strategy, Salesforce.com, Technical Support, Sales Management, Partner Programs, Strategic Partnerships, Start-ups, Program Management, Team Leadership, Certification Testing, Solution Selling, Enterprise Software, Technical Course..., Telecommunications, Training Delivery, Vendor Management, Pre-sales, Leadership, Go-to-market Strategy, Educational Leadership
Education
University of California, Berkeley - Walter A. Haas School of Business 2006 — 2009
MBA
University of California, Berkeley
BS, Mechanical Engineering
Monique Bozeman's Genesys Experience July 2002 - October 2006
Job Marketing Executive I Product Marketing I Expert in Defining and Delivering GoToMarket Activity I Enterprise Software
Industry Computer Software
Experience
Virtual Hold Technology (VHT) February 2015 - Present
Monique Bozeman Consulting April 2008 - February 2015
VoiceObjects October 2006 - April 2008
VoiceObjects October 2006 - April 2008
Genesys July 2002 - October 2006
MB&Associates June 2001 - July 2002
Kana May 2000 - May 2001
FileNET November 1998 - April 2000
MB&Associates June 1994 - November 1998
Information Publishing/Advanstar May 1990 - June 1994
Skills
Product Marketing, Analyst Relations, Marketing Strategy, Value Proposition..., Market Opportunity..., SWOT analysis, Competitive Analysis, Writing, IVR, CRM, Call Center, CTI, SaaS, Enterprise Software, Value Propositions, Product Management, Cross-functional Team..., Start-ups, Strategic Partnerships, Solution Selling, Salesforce.com, Strategy, Management, Contact Centers, Marketing Management, Market Research, Sales, Strategic Planning, Unified Communications, Professional Services, Product Development, Marketing, Telecommunications, Business Planning, Program Management, Go-to-market Strategy, Analytics, Sales Operations, Pre-sales, Leadership, Business Alliances, Selling, Executive Management, Integration, Consulting, Cloud Computing, Customer Experience, Demand Generation, Channel Partners, Call Centers
Education
Southern Methodist University 1980 — 1984
BFA, Journalism, European History
Stanford University 2008 — 2008
Continuing Studies in Literature
University of Louisiana at Lafayette
Masters Courses In History and Creative Writing
Virtual Hold Technology (VHT) February 2015 - Present
Monique Bozeman Consulting April 2008 - February 2015
VoiceObjects October 2006 - April 2008
VoiceObjects October 2006 - April 2008
Genesys July 2002 - October 2006
MB&Associates June 2001 - July 2002
Kana May 2000 - May 2001
FileNET November 1998 - April 2000
MB&Associates June 1994 - November 1998
Information Publishing/Advanstar May 1990 - June 1994
Skills
Product Marketing, Analyst Relations, Marketing Strategy, Value Proposition..., Market Opportunity..., SWOT analysis, Competitive Analysis, Writing, IVR, CRM, Call Center, CTI, SaaS, Enterprise Software, Value Propositions, Product Management, Cross-functional Team..., Start-ups, Strategic Partnerships, Solution Selling, Salesforce.com, Strategy, Management, Contact Centers, Marketing Management, Market Research, Sales, Strategic Planning, Unified Communications, Professional Services, Product Development, Marketing, Telecommunications, Business Planning, Program Management, Go-to-market Strategy, Analytics, Sales Operations, Pre-sales, Leadership, Business Alliances, Selling, Executive Management, Integration, Consulting, Cloud Computing, Customer Experience, Demand Generation, Channel Partners, Call Centers
Education
Southern Methodist University 1980 — 1984
BFA, Journalism, European History
Stanford University 2008 — 2008
Continuing Studies in Literature
University of Louisiana at Lafayette
Masters Courses In History and Creative Writing
Ron Harlev's Genesys Experience May 2014 - Present
Job Lead Engineer, Strategic Research at Genesys
Industry Computer Software
Experience
Genesys May 2014 - Present
JustAnswer (Pearl.com) July 2011 - May 2014
EdCaliber September 2010 - December 2011
Utopy June 2008 - July 2011
Utopy March 2000 - June 2008
Elbit Systems September 1995 - December 1999
Skills
C#, SQL, jQuery, ASP.NET, .NET, Agile Methodologies, Microsoft SQL Server, OOP, Software Development, Web Applications, Object Oriented Design, Integration, Web Development, Design Patterns, Distributed Systems, System Architecture, Mobile Applications, PhoneGap, Android Development, ASP.NET MVC, ORM, Software Engineering, Mobile Devices
Education
Technion, Israel Institute Of Technology 1993 — 1997
B. Sc
Genesys May 2014 - Present
JustAnswer (Pearl.com) July 2011 - May 2014
EdCaliber September 2010 - December 2011
Utopy June 2008 - July 2011
Utopy March 2000 - June 2008
Elbit Systems September 1995 - December 1999
Skills
C#, SQL, jQuery, ASP.NET, .NET, Agile Methodologies, Microsoft SQL Server, OOP, Software Development, Web Applications, Object Oriented Design, Integration, Web Development, Design Patterns, Distributed Systems, System Architecture, Mobile Applications, PhoneGap, Android Development, ASP.NET MVC, ORM, Software Engineering, Mobile Devices
Education
Technion, Israel Institute Of Technology 1993 — 1997
B. Sc
Yi Chang's Genesys Experience August 2002 - June 2006
Job
Industry Computer Software
Experience
8x8, Inc. October 2013 - Present
Huawei Technologies September 2011 - September 2013
Alcatel-Lucent July 2006 - August 2011
Genesys August 2002 - June 2006
Telera 1999 - 2002
AtMotion 1997 - 1999
Centigram 1995 - 1997
Skills
SaaS, VoIP, Speech Recognition, Software Development, Contact Centers, VXML, CRM, Multimedia, SIP, CTI, IVR, Cloud Computing, Genesys, Unified Communications, Telecommunications, Product Management, Product Development, Integration, Professional Services, Architecture, Enterprise Software, Mobile Devices, Go-to-market Strategy, Product Marketing, Wireless, IP
Education
University of Illinois at Urbana-Champaign
Ph.D.
Tsinghua University
M.S.
Tsinghua University
B.S.
8x8, Inc. October 2013 - Present
Huawei Technologies September 2011 - September 2013
Alcatel-Lucent July 2006 - August 2011
Genesys August 2002 - June 2006
Telera 1999 - 2002
AtMotion 1997 - 1999
Centigram 1995 - 1997
Skills
SaaS, VoIP, Speech Recognition, Software Development, Contact Centers, VXML, CRM, Multimedia, SIP, CTI, IVR, Cloud Computing, Genesys, Unified Communications, Telecommunications, Product Management, Product Development, Integration, Professional Services, Architecture, Enterprise Software, Mobile Devices, Go-to-market Strategy, Product Marketing, Wireless, IP
Education
University of Illinois at Urbana-Champaign
Ph.D.
Tsinghua University
M.S.
Tsinghua University
B.S.
Lizanne Kaiser, Ph.D.'s Genesys Experience 2004 - Present
Job
Industry Computer Software
Experience
Genesys 2004 - Present
Skills
Customer Experience, Professional Services, CTI, Management Consulting, Usability, Program Management, Pre-sales, VXML, SaaS, Enterprise Software, Telephony, Call Centers, Speech Recognition, Unified Communications, Business Consulting, IVR, Management, ACD, Solution Architecture, Workforce Management, Speech, Design & Usability, Genesys, Speech Technology, Contact Centers, Leadership, Integration, Call Center, VUI Design, Telecommunications, Inbound Marketing, Designs, Strategy, CRM, COPC, COPC Registered...
Education
Yale University
Ph.D., Linguistics
University of California, Santa Cruz
B.A., Linguistics, Japanese
COPC Registered Coordinator
Global Customer Experience Management (G-CEM) Certified
Genesys 2004 - Present
Skills
Customer Experience, Professional Services, CTI, Management Consulting, Usability, Program Management, Pre-sales, VXML, SaaS, Enterprise Software, Telephony, Call Centers, Speech Recognition, Unified Communications, Business Consulting, IVR, Management, ACD, Solution Architecture, Workforce Management, Speech, Design & Usability, Genesys, Speech Technology, Contact Centers, Leadership, Integration, Call Center, VUI Design, Telecommunications, Inbound Marketing, Designs, Strategy, CRM, COPC, COPC Registered...
Education
Yale University
Ph.D., Linguistics
University of California, Santa Cruz
B.A., Linguistics, Japanese
COPC Registered Coordinator
Global Customer Experience Management (G-CEM) Certified
Steve Wan's Genesys Experience October 2007 - January 2009
Job
Industry Information Technology and Services
Experience
Online Business Systems July 2015 - Present
Performance Technology Partners January 2013 - July 2015
Infosys October 2011 - February 2013
Verizon Business June 2010 - October 2011
Litton Loan / Goldman Sachs February 2009 - June 2010
Genesys October 2007 - January 2009
Mediu, LLC 2007 - 2009
SPC September 2006 - September 2007
Verizon Business June 2000 - August 2006
Skills
Solution Architecture, Sales Engineering, Unified Communications, CTI, Avaya, IVR, VoIP, Pre-sales, SIP, Managed Services, Contact Centers, Cloud Computing, Professional Services, Genesys, Vendor Management, Integration, SaaS, ITIL, Solution Selling, IT Strategy, Outsourcing, Enterprise Software, PMP, Account Management, CRM, Service Delivery, IT Service Management, Cross-functional Team..., Business Process, Consulting, Project Management, Management Consulting, Call Centers, Telephony, Telecommunications, WAN, Management, Routing, Software Development, Leadership, Cisco Technologies, Data Center, Networking, Program Management
Education
The University of Texas at Austin - The Red McCombs School of Business 2005 — 2007
MBA
Texas A&M University
Management Information Systems
University of Houston
Queen's College
Online Business Systems July 2015 - Present
Performance Technology Partners January 2013 - July 2015
Infosys October 2011 - February 2013
Verizon Business June 2010 - October 2011
Litton Loan / Goldman Sachs February 2009 - June 2010
Genesys October 2007 - January 2009
Mediu, LLC 2007 - 2009
SPC September 2006 - September 2007
Verizon Business June 2000 - August 2006
Skills
Solution Architecture, Sales Engineering, Unified Communications, CTI, Avaya, IVR, VoIP, Pre-sales, SIP, Managed Services, Contact Centers, Cloud Computing, Professional Services, Genesys, Vendor Management, Integration, SaaS, ITIL, Solution Selling, IT Strategy, Outsourcing, Enterprise Software, PMP, Account Management, CRM, Service Delivery, IT Service Management, Cross-functional Team..., Business Process, Consulting, Project Management, Management Consulting, Call Centers, Telephony, Telecommunications, WAN, Management, Routing, Software Development, Leadership, Cisco Technologies, Data Center, Networking, Program Management
Education
The University of Texas at Austin - The Red McCombs School of Business 2005 — 2007
MBA
Texas A&M University
Management Information Systems
University of Houston
Queen's College
Hemal Govind's Genesys Experience March 2004 - October 2005
Job Data Platform Architect at Metabiota
Industry Computer Software
Experience
Metabiota June 2015 - Present
Pentaho April 2014 - June 2015
Pentaho January 2012 - March 2014
Independent Consultant June 2010 - January 2012
Proofpoint, Inc December 2008 - June 2010
Attributor April 2008 - October 2008
LiveVox, Inc November 2007 - April 2008
Contactual (Acquired by 8x8 Networks) December 2005 - November 2007
Genesys March 2004 - October 2005
Genesys November 1998 - March 2004
Skills
Big Data, Hadoop, Enterprise Architecture, Big Data Analytics, Cloud Computing, System Architecture, Java, Distributed Systems, SaaS, Linux, Business Intelligence, Agile Methodologies, C++, XML, Yarn
Education
Texas A&M University 1991 — 1996
Bachelor of Science
Metabiota June 2015 - Present
Pentaho April 2014 - June 2015
Pentaho January 2012 - March 2014
Independent Consultant June 2010 - January 2012
Proofpoint, Inc December 2008 - June 2010
Attributor April 2008 - October 2008
LiveVox, Inc November 2007 - April 2008
Contactual (Acquired by 8x8 Networks) December 2005 - November 2007
Genesys March 2004 - October 2005
Genesys November 1998 - March 2004
Skills
Big Data, Hadoop, Enterprise Architecture, Big Data Analytics, Cloud Computing, System Architecture, Java, Distributed Systems, SaaS, Linux, Business Intelligence, Agile Methodologies, C++, XML, Yarn
Education
Texas A&M University 1991 — 1996
Bachelor of Science
Akbar Riahi's Genesys Experience March 1999 - Present
Job Director Product Management at Genesys
Industry Telecommunications
Experience
Genesys March 1999 - Present
Siemens AG July 1987 - March 1999
Skills
Telecommunications, Product Management, People Management, Software Development, Product Development, Agile, Start-ups, Business Management, VoIP, Team Leadership, Business Strategy, Architecture, Process Improvement, Team Building, Contract Negotiation, Product Strategy, Negotiation, Integration, Contact Centers, Computer Technology, IP PBX, Management, SaaS, Cloud Computing, Enterprise Software, CTI, Agile Methodologies, Strategy, SIP, Pre-sales, Go-to-market Strategy, Architectures, Enterprise Content..., Cross-functional Team..., Leadership, Enterprise Architecture, Software Quality..., Telephony, Embedded Software, Process Optimization, Software Design, Software Engineering, Change Management, IP
Education
Technische Universität Wien 1980 — 1987
Dipl.-Ing. Dr. der Technischen Wissenschaften, Technische Physik
Vienna University of Technology - Vienna, Austria 1980 — 1987
Ph.D., Physics
Genesys March 1999 - Present
Siemens AG July 1987 - March 1999
Skills
Telecommunications, Product Management, People Management, Software Development, Product Development, Agile, Start-ups, Business Management, VoIP, Team Leadership, Business Strategy, Architecture, Process Improvement, Team Building, Contract Negotiation, Product Strategy, Negotiation, Integration, Contact Centers, Computer Technology, IP PBX, Management, SaaS, Cloud Computing, Enterprise Software, CTI, Agile Methodologies, Strategy, SIP, Pre-sales, Go-to-market Strategy, Architectures, Enterprise Content..., Cross-functional Team..., Leadership, Enterprise Architecture, Software Quality..., Telephony, Embedded Software, Process Optimization, Software Design, Software Engineering, Change Management, IP
Education
Technische Universität Wien 1980 — 1987
Dipl.-Ing. Dr. der Technischen Wissenschaften, Technische Physik
Vienna University of Technology - Vienna, Austria 1980 — 1987
Ph.D., Physics
Gerald Chu's Genesys Experience March 2008 - Present
Job Sr. Software Engineer at Genesys Communications
Industry Computer Software
Experience
Genesys March 2008 - Present
Leapfrog February 2006 - February 2008
Gametech, Inc. October 2002 - February 2006
Intervideo July 2000 - June 2001
Autonomy January 1999 - June 2000
3DO May 1997 - December 1998
Computer Graphics Software Development June 1996 - December 1996
I/PRO June 1995 - December 1995
Skills
C++, Perl, python, Python, Programming, Integration, Debugging, Windows, Qt, Game Development, Software Development, Agile Methodologies, Software Design, Java, Linux, Software Engineering, Visual Studio, Mobile Applications, Telecommunications, Scrum
Education
University of California, Berkeley 1993 — 1997
BS
San Mateo High School
Genesys March 2008 - Present
Leapfrog February 2006 - February 2008
Gametech, Inc. October 2002 - February 2006
Intervideo July 2000 - June 2001
Autonomy January 1999 - June 2000
3DO May 1997 - December 1998
Computer Graphics Software Development June 1996 - December 1996
I/PRO June 1995 - December 1995
Skills
C++, Perl, python, Python, Programming, Integration, Debugging, Windows, Qt, Game Development, Software Development, Agile Methodologies, Software Design, Java, Linux, Software Engineering, Visual Studio, Mobile Applications, Telecommunications, Scrum
Education
University of California, Berkeley 1993 — 1997
BS
San Mateo High School
Richard Rathbun's Genesys Experience September 2008 - Present
Job QA Engineer at Genesys
Industry Computer Software
Experience
Genesys September 2008 - Present
DataPath September 2006 - September 2008
CNSI June 2004 - September 2006
CheckFree 1998 - 2004
Skills
Software Quality..., Testing, Quality Assurance, System Testing, Agile Methodologies, SDLC, Regression Testing, Test Planning, Release Management, Load Testing, Databases, Web Applications, Scrum, Defect Tracking, Test Cases, Test Management, Integration, Oracle, CMMI, User Acceptance Testing, Software Project..., Requirements Analysis, XML
Education
State University of New York College of Environmental Sciences and Forestry 1992 — 1994
BS, Environmental Policy & Management
Genesys September 2008 - Present
DataPath September 2006 - September 2008
CNSI June 2004 - September 2006
CheckFree 1998 - 2004
Skills
Software Quality..., Testing, Quality Assurance, System Testing, Agile Methodologies, SDLC, Regression Testing, Test Planning, Release Management, Load Testing, Databases, Web Applications, Scrum, Defect Tracking, Test Cases, Test Management, Integration, Oracle, CMMI, User Acceptance Testing, Software Project..., Requirements Analysis, XML
Education
State University of New York College of Environmental Sciences and Forestry 1992 — 1994
BS, Environmental Policy & Management
Suresh Patnam's Genesys Experience March 2013 - Present
Job Principal Data Integration / BI Architect at Genesys Cloud
Industry Computer Software
Experience
Genesys March 2013 - Present
MicroStrategy 2011 - March 2013
CGI July 2010 - October 2011
Wellsfargo Advisors May 2009 - May 2010
The Newyork times company 2007 - 2009
Target 2006 - 2007
State of Georgia 2005 - 2006
CGI-AMS 2003 - 2004
Skills
Informatica, ETL, Erwin, Data Modeling, Datastage, Pentaho, Microstrategy, Oracle, Data Analysis, Data Warehousing, Netezza, Agile Methodologies, Agile Project Management, Databases, Requirements Analysis, Performance Tuning, Data Integration, Teradata, PL/SQL, OLAP, DB2, Microsoft SQL Server, Project Management, Scrum, Resource Management, Business Requirements, Product Management, Big Data, Test Automation, Analytics, SaaS, PaaS, Cloud Computing IaaS, Cloud Applications, Cloud Security, Business Analysis, Business Strategy, Data Quality, MicroStrategy, SQL, Business Intelligence, SDLC, Shell Scripting, Web Services, Cloud Computing
Education
Missouri State University 2011 — 2013
MS, CIS
Sri Venkateswara University
Bachelors, Computer Science & Engg
Genesys March 2013 - Present
MicroStrategy 2011 - March 2013
CGI July 2010 - October 2011
Wellsfargo Advisors May 2009 - May 2010
The Newyork times company 2007 - 2009
Target 2006 - 2007
State of Georgia 2005 - 2006
CGI-AMS 2003 - 2004
Skills
Informatica, ETL, Erwin, Data Modeling, Datastage, Pentaho, Microstrategy, Oracle, Data Analysis, Data Warehousing, Netezza, Agile Methodologies, Agile Project Management, Databases, Requirements Analysis, Performance Tuning, Data Integration, Teradata, PL/SQL, OLAP, DB2, Microsoft SQL Server, Project Management, Scrum, Resource Management, Business Requirements, Product Management, Big Data, Test Automation, Analytics, SaaS, PaaS, Cloud Computing IaaS, Cloud Applications, Cloud Security, Business Analysis, Business Strategy, Data Quality, MicroStrategy, SQL, Business Intelligence, SDLC, Shell Scripting, Web Services, Cloud Computing
Education
Missouri State University 2011 — 2013
MS, CIS
Sri Venkateswara University
Bachelors, Computer Science & Engg
Palmieri Diego's Genesys Experience January 2012 - Present
Job Director, Channel Sales Latin America
Industry Computer Software
Experience
Genesys January 2012 - Present
Genesys October 2008 - December 2011
Alcatel-Lucent January 2006 - September 2008
Alcatel December 2003 - December 2005
Alcatel Internetworking July 2000 - November 2003
IBM May 1998 - June 2000
Skills
Contact Centers, Telecommunications, Unified Communications, SIP, Pre-sales, CTI, VoIP, IP, IVR, Genesys, Cloud Computing, SaaS, Routing, QoS, Telephony, TCP/IP, Professional Services, Network Design, Networking, IP PBX, Wireless, Enterprise Software, Avaya, Avaya Technologies
Education
University of Buenos Aires 1990 — 1995
Licenciado, Computer Science
Genesys January 2012 - Present
Genesys October 2008 - December 2011
Alcatel-Lucent January 2006 - September 2008
Alcatel December 2003 - December 2005
Alcatel Internetworking July 2000 - November 2003
IBM May 1998 - June 2000
Skills
Contact Centers, Telecommunications, Unified Communications, SIP, Pre-sales, CTI, VoIP, IP, IVR, Genesys, Cloud Computing, SaaS, Routing, QoS, Telephony, TCP/IP, Professional Services, Network Design, Networking, IP PBX, Wireless, Enterprise Software, Avaya, Avaya Technologies
Education
University of Buenos Aires 1990 — 1995
Licenciado, Computer Science
Fernando Mejia's Genesys Experience September 2013 - Present
Job FP&A at Genesys
Industry Internet
Experience
Genesys September 2013 - Present
UpWind Solutions, Inc. September 2012 - September 2013
Sonos, Inc. July 2010 - September 2012
EBAY August 2007 - July 2010
BEA Systems 2005 - 2007
Accenture September 2001 - September 2003
Skills
Finance, Start-ups, Forecasting, Financial Analysis, Strategy, Budgets, Financial Modeling, Mergers & Acquisitions, Cross-functional Team..., Management, Product Management
Education
UCLA Anderson School of Management 2003 — 2005
Master of Business Administration (M.B.A.), Finance & Strategy
Brown University 1996 — 2001
Bachelor's Degree, Mechanical Engineering
Brown University 1996 — 2001
Bachelor's Degree, Architectural Studies
Genesys September 2013 - Present
UpWind Solutions, Inc. September 2012 - September 2013
Sonos, Inc. July 2010 - September 2012
EBAY August 2007 - July 2010
BEA Systems 2005 - 2007
Accenture September 2001 - September 2003
Skills
Finance, Start-ups, Forecasting, Financial Analysis, Strategy, Budgets, Financial Modeling, Mergers & Acquisitions, Cross-functional Team..., Management, Product Management
Education
UCLA Anderson School of Management 2003 — 2005
Master of Business Administration (M.B.A.), Finance & Strategy
Brown University 1996 — 2001
Bachelor's Degree, Mechanical Engineering
Brown University 1996 — 2001
Bachelor's Degree, Architectural Studies
Tyler Yeaman's Genesys Experience November 2013 - Present
Job Principle Solutions Engineer at Genesys
Industry Telecommunications
Experience
Genesys November 2013 - Present
Skills
Telecommunications, Call Centers, Cisco Technologies, Genesys, Telephony, Process Improvement, Avaya, IVR, CTI, Technical Support, Contact Centers, Project Management, Analysis, Integration, Troubleshooting, VoIP, Unified Communications, SIP, SaaS, Enterprise Software, Pre-sales, Avaya Technologies
Education
University of Arkansas at Fayetteville 2010 — 2013
Masters of Science in Operations Management, Operations Management
University of Arkansas at Fayetteville 2000 — 2004
Bachelor of Science (BS), Computer Systems Engineering
Genesys November 2013 - Present
Skills
Telecommunications, Call Centers, Cisco Technologies, Genesys, Telephony, Process Improvement, Avaya, IVR, CTI, Technical Support, Contact Centers, Project Management, Analysis, Integration, Troubleshooting, VoIP, Unified Communications, SIP, SaaS, Enterprise Software, Pre-sales, Avaya Technologies
Education
University of Arkansas at Fayetteville 2010 — 2013
Masters of Science in Operations Management, Operations Management
University of Arkansas at Fayetteville 2000 — 2004
Bachelor of Science (BS), Computer Systems Engineering
Frederic Sturtevant's Genesys Experience 1999 - 2000
Job Developer Advisor at WellPoint
Industry Insurance
Experience
Anthem, Inc. 2007 - Present
Certus April 2005 - August 2007
Xerox 2005 - 2007
UnumProvident April 2001 - August 2005
Unum 2001 - 2005
Mobileum 2000 - 2001
Genesys 1999 - 2000
Wright Express 1997 - 1999
Talk America 1995 - 1997
City of South Portland,Maine 1989 - 1994
Skills
Genesys, Avaya, IVR, Call Center, Routing, CTI, ACD, Call Routing, Workforce Management, PBX, Avaya PBX, Contact Centre, Telephony, Voice Mail, Audix, Meridian, Inbound, Outbound, Lean IT, Visio, PSTN, Business Intelligence, Call Centers, Inbound Marketing, Cloud Computing, Software Development, Vendor Management, Call Center Development, SDLC, Integration, Systems Analysis, Business Requirements, Contact Centers, Process Improvement, Requirements Analysis, Business Analysis
Education
Southern New Hampshire University 2007 — 2012
Masters, Business Administration
Southern New Hampshire University 2001 — 2005
Bachelor of Science, Information Technology
University of Maine 1983 — 1986
Secondary Education
Anthem, Inc. 2007 - Present
Certus April 2005 - August 2007
Xerox 2005 - 2007
UnumProvident April 2001 - August 2005
Unum 2001 - 2005
Mobileum 2000 - 2001
Genesys 1999 - 2000
Wright Express 1997 - 1999
Talk America 1995 - 1997
City of South Portland,Maine 1989 - 1994
Skills
Genesys, Avaya, IVR, Call Center, Routing, CTI, ACD, Call Routing, Workforce Management, PBX, Avaya PBX, Contact Centre, Telephony, Voice Mail, Audix, Meridian, Inbound, Outbound, Lean IT, Visio, PSTN, Business Intelligence, Call Centers, Inbound Marketing, Cloud Computing, Software Development, Vendor Management, Call Center Development, SDLC, Integration, Systems Analysis, Business Requirements, Contact Centers, Process Improvement, Requirements Analysis, Business Analysis
Education
Southern New Hampshire University 2007 — 2012
Masters, Business Administration
Southern New Hampshire University 2001 — 2005
Bachelor of Science, Information Technology
University of Maine 1983 — 1986
Secondary Education
Dave York's Genesys Experience 2015 - Present
Job Senior Vice President US Public Sector and Global Partners/Channels at Genesys
Industry Telecommunications
Experience
Genesys 2015 - Present
Genesys August 2012 - Present
Genesys 2015 - 2015
Genesys Telecommunications 2007 - July 2012
Genesys Telecommunications 2000 - 2007
MCI 1992 - 1999
US Air Force 1984 - 1992
Education
University of Colorado Boulder 1988 — 1990
MS, Telecommunications
United States Air Force Academy 1980 — 1984
BS, Military History
Genesys 2015 - Present
Genesys August 2012 - Present
Genesys 2015 - 2015
Genesys Telecommunications 2007 - July 2012
Genesys Telecommunications 2000 - 2007
MCI 1992 - 1999
US Air Force 1984 - 1992
Education
University of Colorado Boulder 1988 — 1990
MS, Telecommunications
United States Air Force Academy 1980 — 1984
BS, Military History
Dan Best's Genesys Experience February 2008 - Present
Job World Wide Revenue Controller Genesys
Industry Accounting
Experience
Genesys February 2008 - Present
Motorola May 2006 - January 2008
Nightfire Software 1999 - 2002
Education
University of California, Davis 1990 — 1995
Genesys February 2008 - Present
Motorola May 2006 - January 2008
Nightfire Software 1999 - 2002
Education
University of California, Davis 1990 — 1995
Randell Neuman's Genesys Experience July 2014 - Present
Job Staff UX Designer at Genesys
Industry Computer Software
Experience
Genesys July 2014 - Present
Avaya April 2013 - July 2014
Convergys (formerly InterVoice) September 1996 - April 2013
Chase Bank August 1994 - September 1996
Skills
SaaS, VUI Design
Education
Texas Tech University 1981 — 1985
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Texas Tech University 1981 — 1985
Minor, Business Administration and Management, General
The University of Texas at Arlington 1990 — 1992
Bachelor of Science (B.S.), Management Information Systems, General
Genesys July 2014 - Present
Avaya April 2013 - July 2014
Convergys (formerly InterVoice) September 1996 - April 2013
Chase Bank August 1994 - September 1996
Skills
SaaS, VUI Design
Education
Texas Tech University 1981 — 1985
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Texas Tech University 1981 — 1985
Minor, Business Administration and Management, General
The University of Texas at Arlington 1990 — 1992
Bachelor of Science (B.S.), Management Information Systems, General
Daniel Galvão's Genesys Experience July 2013 - Present
Job Systems Engineer at Genesys
Industry Telecommunications
Experience
Genesys July 2013 - Present
Angel.com August 2010 - Present
Americatel Corp / Startec Global Communications August 2003 - August 2010
Datacom 2003 - 2003
Actio Interactive Solutions 1999 - 2002
UCLA School of Arts and Architecture September 1998 - July 1999
ACE Informatica 1997 - 1998
IBM Brasil May 1995 - January 1997
Skills
Cloud Computing, Linux, Telecommunications, SaaS, Data Center, Unix, Solaris, VoIP, Oracle, SQL, IVR
Education
University of California, Los Angeles 1998 — 1999
Extension, Data Communications
Universidade Federal Fluminense
Telecommunications Engineering
Genesys July 2013 - Present
Angel.com August 2010 - Present
Americatel Corp / Startec Global Communications August 2003 - August 2010
Datacom 2003 - 2003
Actio Interactive Solutions 1999 - 2002
UCLA School of Arts and Architecture September 1998 - July 1999
ACE Informatica 1997 - 1998
IBM Brasil May 1995 - January 1997
Skills
Cloud Computing, Linux, Telecommunications, SaaS, Data Center, Unix, Solaris, VoIP, Oracle, SQL, IVR
Education
University of California, Los Angeles 1998 — 1999
Extension, Data Communications
Universidade Federal Fluminense
Telecommunications Engineering
Chad Knittel's Genesys Experience May 2012 - Present
Job Technical Marketing Engineer at Genesys
Industry Computer Software
Experience
Genesys May 2012 - Present
Genesys August 2000 - April 2012
DST Systems May 1997 - August 2000
Skills
Technical Marketing, Genesys, Integration, Software Development, Contact Centers, CTI, Java, .NET, Call Centers, Strategy, Solution Architecture, SOA, Lync, Call Center, Scrum, Application Development, Business Process
Education
The University of South Dakota 1994 — 1997
BS
South Dakota School of Mines and Technology
Genesys May 2012 - Present
Genesys August 2000 - April 2012
DST Systems May 1997 - August 2000
Skills
Technical Marketing, Genesys, Integration, Software Development, Contact Centers, CTI, Java, .NET, Call Centers, Strategy, Solution Architecture, SOA, Lync, Call Center, Scrum, Application Development, Business Process
Education
The University of South Dakota 1994 — 1997
BS
South Dakota School of Mines and Technology
Ian Godfrey's Genesys Experience November 2012 - Present
Job VP Product Management at Aria Solutions
Industry Telecommunications
Experience
Aria Solutions December 2013 - Present
Genesys November 2012 - Present
Aria Solutions January 2009 - Present
Aria Solutions December 2005 - June 2008
Telus Mobility 1994 - 2002
Skills
IVR, Genesys, CTI, Contact Centers, Telecommunications, SIP, Customer Experience, Solution Architecture, Professional Services, Pre-sales, Business Intelligence, Team Leadership, Product Management, Requirements Analysis, Call Center, Process Improvement, Avaya, Call Centers, Telephony, VoIP, ACD, Outbound, Outbound Marketing, Collections, Customer Service, Unified Communications, Integration, Enterprise Software, Sales Engineering, Managed Services, System Deployment, Speech Recognition, IP, Service Delivery, Vendor Management, Workforce Management, SaaS, Cloud Computing, Solution Selling, Data Center, Enterprise Architecture, CRM
Education
Prescot University 2003 — 2005
Master of Business Administration (M.B.A.), Management Information Systems, General
Prescot University 1999 — 2003
Bachelor of Science (B.Sc.), Management Information Systems, General
The University of Lethbridge 1992 — 1994
B.Sc, Biology
.
Aria Solutions December 2013 - Present
Genesys November 2012 - Present
Aria Solutions January 2009 - Present
Aria Solutions December 2005 - June 2008
Telus Mobility 1994 - 2002
Skills
IVR, Genesys, CTI, Contact Centers, Telecommunications, SIP, Customer Experience, Solution Architecture, Professional Services, Pre-sales, Business Intelligence, Team Leadership, Product Management, Requirements Analysis, Call Center, Process Improvement, Avaya, Call Centers, Telephony, VoIP, ACD, Outbound, Outbound Marketing, Collections, Customer Service, Unified Communications, Integration, Enterprise Software, Sales Engineering, Managed Services, System Deployment, Speech Recognition, IP, Service Delivery, Vendor Management, Workforce Management, SaaS, Cloud Computing, Solution Selling, Data Center, Enterprise Architecture, CRM
Education
Prescot University 2003 — 2005
Master of Business Administration (M.B.A.), Management Information Systems, General
Prescot University 1999 — 2003
Bachelor of Science (B.Sc.), Management Information Systems, General
The University of Lethbridge 1992 — 1994
B.Sc, Biology
.
Craig Mento's Genesys Experience May 2002 - June 2003
Job NexxLinx
Industry Information Technology and Services
Rennie Kent-Kruse's Genesys Experience October 1990 - June 2001
Job Owner/Transaction Coordinator at Kruse Advantage
Industry Real Estate
Experience
Kruse Advantage April 2004 - Present
Keller Williams Realty 2004 - 2007
Genesys October 1990 - June 2001
Forte 1990 - 2001
NCR April 1989 - October 1990
Epoch Technologies September 1985 - April 1989
Xscribe Corporation May 1984 - August 1985
CompuTrac November 1979 - April 1984
Skills
Foreclosures, REO, Short Sales, First Time Home Buyers, Relocation, Single Family Homes, Real Estate, Customer Service, Sellers
Education
University of California, San Diego 1984 — 1989
BA, Computer Science
Kruse Advantage April 2004 - Present
Keller Williams Realty 2004 - 2007
Genesys October 1990 - June 2001
Forte 1990 - 2001
NCR April 1989 - October 1990
Epoch Technologies September 1985 - April 1989
Xscribe Corporation May 1984 - August 1985
CompuTrac November 1979 - April 1984
Skills
Foreclosures, REO, Short Sales, First Time Home Buyers, Relocation, Single Family Homes, Real Estate, Customer Service, Sellers
Education
University of California, San Diego 1984 — 1989
BA, Computer Science
Mark Prosterman's Genesys Experience September 1999 - Present
Job District Sales Manager at Genesys Telecommunications
Industry Computer Software
Experience
Genesys September 1999 - Present
EMC September 1998 - July 1999
Compugen September 1994 - September 1998
Skills
CTI, Genesys, Unified Communications, Pre-sales, IVR, Contact Centers, Telephony, CRM, Avaya, VoIP, Enterprise Software, Professional Services, Call Centers, SIP, Telecommunications, Workforce Management, Sales Engineering, SaaS, Speech Recognition, Integration, Customer Experience
Education
State University of New York at Buffalo - School of Management 1980 — 1983
Bachelor of Science, Business Administration
Genesys September 1999 - Present
EMC September 1998 - July 1999
Compugen September 1994 - September 1998
Skills
CTI, Genesys, Unified Communications, Pre-sales, IVR, Contact Centers, Telephony, CRM, Avaya, VoIP, Enterprise Software, Professional Services, Call Centers, SIP, Telecommunications, Workforce Management, Sales Engineering, SaaS, Speech Recognition, Integration, Customer Experience
Education
State University of New York at Buffalo - School of Management 1980 — 1983
Bachelor of Science, Business Administration
Kristine Ross's Genesys Experience August 2008 - August 2009
Job Esthetician at Crimson Day Spa
Industry Cosmetics
Experience
Crimson Day Spa August 2014 - Present
Trader Joe's February 2010 - March 2014
Fresco Cafe North March 2010 - March 2012
Genesys August 2008 - August 2009
Four Seasons Hotels and Resorts July 2007 - March 2008
Crimson Day Spa January 2005 - January 2006
Vector Marketing 2002 - 2004
Skills
Spa, Resorts, Customer Service
Education
University of California, Santa Barbara 2004 — 2007
BA, Psychology & Spanish
Piedmont High School 1998 — 2002
Crimson Day Spa August 2014 - Present
Trader Joe's February 2010 - March 2014
Fresco Cafe North March 2010 - March 2012
Genesys August 2008 - August 2009
Four Seasons Hotels and Resorts July 2007 - March 2008
Crimson Day Spa January 2005 - January 2006
Vector Marketing 2002 - 2004
Skills
Spa, Resorts, Customer Service
Education
University of California, Santa Barbara 2004 — 2007
BA, Psychology & Spanish
Piedmont High School 1998 — 2002
Jeff Karas's Genesys Experience August 2013 - Present
Job Director, Product Management at Genesys
Industry Telecommunications
Experience
Genesys August 2013 - Present
inContact March 2013 - August 2013
Genesys April 2004 - March 2013
Genesys Telecommunications April 2004 - March 2013
PDF Solutions September 2002 - February 2004
Applied Materials October 1999 - December 2001
Applied Materials October 1995 - October 1999
NEC Electronics February 1994 - October 1995
Claircom Communications January 1993 - January 1994
US Army August 1986 - August 1990
Skills
Enterprise Software, Product Management, Go-to-market Strategy, Product Marketing, SaaS, Cloud Computing, User Experience, User Interaction, User Interface, Mobile Devices, Partner Management, Professional Services, Pre-sales, Sales Enablement, Strategic Partnerships, Product Lifecycle..., Unified Communications, Demand Generation, VoIP, Channel Partners, Solution Selling, Business Alliances, Mobile Technology, Solution Architecture, Integration, Cross-functional Team..., Mobile Applications, Sales Engineering, SIP, Start-ups, Telecommunications, CTI, Speech Recognition, IVR, Wireless, IP
Education
Stanford University
MS, Materials Science & Engineering
University of Washington
BS, Electrical Engineering
Genesys August 2013 - Present
inContact March 2013 - August 2013
Genesys April 2004 - March 2013
Genesys Telecommunications April 2004 - March 2013
PDF Solutions September 2002 - February 2004
Applied Materials October 1999 - December 2001
Applied Materials October 1995 - October 1999
NEC Electronics February 1994 - October 1995
Claircom Communications January 1993 - January 1994
US Army August 1986 - August 1990
Skills
Enterprise Software, Product Management, Go-to-market Strategy, Product Marketing, SaaS, Cloud Computing, User Experience, User Interaction, User Interface, Mobile Devices, Partner Management, Professional Services, Pre-sales, Sales Enablement, Strategic Partnerships, Product Lifecycle..., Unified Communications, Demand Generation, VoIP, Channel Partners, Solution Selling, Business Alliances, Mobile Technology, Solution Architecture, Integration, Cross-functional Team..., Mobile Applications, Sales Engineering, SIP, Start-ups, Telecommunications, CTI, Speech Recognition, IVR, Wireless, IP
Education
Stanford University
MS, Materials Science & Engineering
University of Washington
BS, Electrical Engineering
Carolyn Buerger's Genesys Experience 2000 - 2005
Job AR Manager at Symantec
Industry Computer Software
Experience
Symantec Analyst RelationsBorland2004 - 2005
Genesys 2000 - 2005
Education
Thunderbird School of Global Management 1998 — 1999
MBA, MIM
University of Colorado Boulder 1990 — 1996
Symantec Analyst RelationsBorland2004 - 2005
Genesys 2000 - 2005
Education
Thunderbird School of Global Management 1998 — 1999
MBA, MIM
University of Colorado Boulder 1990 — 1996
Benjamin Bei's Genesys Experience May 2005 - June 2012
Job Platform Architect
Industry Computer Software
Experience
Bosch North America December 2013 - Present
Telenav June 2012 - December 2013
Genesys May 2005 - June 2012
Bosch North America May 2004 - May 2005
Teaching machine June 1999 - March 2005
Skills
Software Development, Agile Methodologies, Java, Software Engineering, XML, Linux, SIP, Unix, C++, Distributed Systems, C, Scrum, Cloud Computing, Perl, ASR, TTS, MRCP, IVR, GVP, Nuance, NeoSpeech, GUI
Education
University of Southern California
Master's degree, Computer Science
University of California, Berkeley
Bachelor's degree, Electrical Engineering and Computer Science
Bosch North America December 2013 - Present
Telenav June 2012 - December 2013
Genesys May 2005 - June 2012
Bosch North America May 2004 - May 2005
Teaching machine June 1999 - March 2005
Skills
Software Development, Agile Methodologies, Java, Software Engineering, XML, Linux, SIP, Unix, C++, Distributed Systems, C, Scrum, Cloud Computing, Perl, ASR, TTS, MRCP, IVR, GVP, Nuance, NeoSpeech, GUI
Education
University of Southern California
Master's degree, Computer Science
University of California, Berkeley
Bachelor's degree, Electrical Engineering and Computer Science
Kristen Farris's Genesys Experience March 2014 - Present
Job Account Executive at Genesys
Industry Computer Software
Experience
Genesys March 2014 - Present
Genesys November 2013 - March 2014
Echopass Corporation January 2013 - November 2013
Echopass December 2010 - December 2012
Tom James Company August 2009 - November 2010
Skills
Sales Management, Direct Sales, Enterprise Software, Cloud Computing, Salesforce.com, Lead Generation, Selling, Solution Selling, Business Development, New Business Development, Sales Process, Account Management, SaaS, Cold Calling, Customer Satisfaction, Call Centers, Contract Negotiation, Building Relationships, Customer Experience, Sales Operations, Contact Centers, Customer Retention, Networking, IVR, Software Industry, Competitive Analysis, Analytics, Sales
Education
University of California, Irvine
Political Science
Genesys March 2014 - Present
Genesys November 2013 - March 2014
Echopass Corporation January 2013 - November 2013
Echopass December 2010 - December 2012
Tom James Company August 2009 - November 2010
Skills
Sales Management, Direct Sales, Enterprise Software, Cloud Computing, Salesforce.com, Lead Generation, Selling, Solution Selling, Business Development, New Business Development, Sales Process, Account Management, SaaS, Cold Calling, Customer Satisfaction, Call Centers, Contract Negotiation, Building Relationships, Customer Experience, Sales Operations, Contact Centers, Customer Retention, Networking, IVR, Software Industry, Competitive Analysis, Analytics, Sales
Education
University of California, Irvine
Political Science
Adrina Lau's Genesys Experience January 2014 - Present
Job Associate Project Manager at Genesys
Industry Environmental Services
Experience
Genesys January 2014 - Present
Genesys June 2013 - December 2013
City of Toronto January 2013 - April 2013
Financial Services Commission of Ontario January 2012 - August 2012
MTR Corporation Ltd. July 2011 - August 2011
Metrolinx January 2011 - April 2011
Environment Canada January 2010 - April 2010
Skills
Public Policy, Corporate Communications, Project Coordination, Research, Sustainability, Transportation Planning, Customer Service, GIS Application, Social Media, Microsoft Excel, Microsoft Word, Environmental Awareness, Policy, Stakeholder Management
Education
University of Toronto 2009 — 2013
Bachelor of Arts (BA), City Studies (Co-op) and Geography
University College London, U. of London 2011 — 2011
Exchange Student, Geography
Genesys January 2014 - Present
Genesys June 2013 - December 2013
City of Toronto January 2013 - April 2013
Financial Services Commission of Ontario January 2012 - August 2012
MTR Corporation Ltd. July 2011 - August 2011
Metrolinx January 2011 - April 2011
Environment Canada January 2010 - April 2010
Skills
Public Policy, Corporate Communications, Project Coordination, Research, Sustainability, Transportation Planning, Customer Service, GIS Application, Social Media, Microsoft Excel, Microsoft Word, Environmental Awareness, Policy, Stakeholder Management
Education
University of Toronto 2009 — 2013
Bachelor of Arts (BA), City Studies (Co-op) and Geography
University College London, U. of London 2011 — 2011
Exchange Student, Geography
Carolyn Buerger's Genesys Experience June 2000 - May 2004
Job Global Analyst Relations at Zebra
Industry Information Technology and Services
Experience
Zebra Technologies September 2014 - Present
MGT of America January 2014 - August 2014
Symantec October 2005 - June 2011
Borland March 2004 - May 2005
Genesys June 2000 - May 2004
Wells Fargo February 2000 - May 2000
Janus January 1995 - July 1997
Skills
Analyst Relations, Competitive Intelligence, Business Development, Demand Generation, Go-to-market Strategy, Sales Enablement, Enterprise Software, Messaging, Thought Leadership, Multi-channel Marketing, SaaS, Business Alliances, Strategic Alliances, Partner Management, Product Marketing, Strategic Partnerships, Management, Product Management
Education
Thunderbird School of Global Management 1998 — 1999
MBA, International Business/Spanish
University of Colorado at Boulder 1996 — 1996
Bachelor of Arts (BA), International Relations and Spanish
Zebra Technologies September 2014 - Present
MGT of America January 2014 - August 2014
Symantec October 2005 - June 2011
Borland March 2004 - May 2005
Genesys June 2000 - May 2004
Wells Fargo February 2000 - May 2000
Janus January 1995 - July 1997
Skills
Analyst Relations, Competitive Intelligence, Business Development, Demand Generation, Go-to-market Strategy, Sales Enablement, Enterprise Software, Messaging, Thought Leadership, Multi-channel Marketing, SaaS, Business Alliances, Strategic Alliances, Partner Management, Product Marketing, Strategic Partnerships, Management, Product Management
Education
Thunderbird School of Global Management 1998 — 1999
MBA, International Business/Spanish
University of Colorado at Boulder 1996 — 1996
Bachelor of Arts (BA), International Relations and Spanish
Vera Grodek's Genesys Experience March 2013 - July 2015
Job Sr. Software Analyst at Genesys
Industry Information Technology and Services
Experience
IBM Canada July 2015 - Present
Genesys March 2013 - July 2015
Evault A Seagate Company May 2010 - February 2013
Ness Technologies March 2004 - November 2009
InterSystems November 1999 - September 2003
Elbit Systems Ltd March 1997 - October 1999
Bargold Electronics Ltd. June 1995 - February 1997
Skills
Object Oriented Design, C++, STL, Software Development, Unix, OOP, Design Patterns, C, Software Engineering, Agile Methodologies, SQL, Windows Azure, Multithreading, Debugging, Embedded Systems, Databases, MFC, Visual Studio, SDLC, TCP/IP, Testing, Visual C++, Software Design
Education
Technion - Israel Institute of Technology 1992 — 1995
M.Sc., Bio-Medical Engineering
Moscow State Technological University STANKIN 1984 — 1990
M.Sc., Electro-Mechanical Engineering
IBM Canada July 2015 - Present
Genesys March 2013 - July 2015
Evault A Seagate Company May 2010 - February 2013
Ness Technologies March 2004 - November 2009
InterSystems November 1999 - September 2003
Elbit Systems Ltd March 1997 - October 1999
Bargold Electronics Ltd. June 1995 - February 1997
Skills
Object Oriented Design, C++, STL, Software Development, Unix, OOP, Design Patterns, C, Software Engineering, Agile Methodologies, SQL, Windows Azure, Multithreading, Debugging, Embedded Systems, Databases, MFC, Visual Studio, SDLC, TCP/IP, Testing, Visual C++, Software Design
Education
Technion - Israel Institute of Technology 1992 — 1995
M.Sc., Bio-Medical Engineering
Moscow State Technological University STANKIN 1984 — 1990
M.Sc., Electro-Mechanical Engineering
Philemon Delouise's Genesys Experience October 2013 - November 2014
Job
Industry Computer Software
Experience
WyzAnt Tutoring August 2012 - Present
Genesys October 2013 - November 2014
The Harmony Schools, Inc. August 2012 - May 2013
99tutors March 2009 - December 2011
Accor April 2009 - May 2010
Skills
Maple, Matlab, Aerodynamics, Microsoft Office, Research, Mathematica, Fortran, Labview, Solidworks, Teaching, Numerical Analysis, C++, Microsoft Excel, Public Speaking, Fluid Mechanics, CFD, ANSYS, LaTeX, Physics, Abaqus, Simulink, Thermodynamics, Engineering, Aerospace, Programming, Mathematical Modeling, Finite Element Analysis, Heat Transfer, Aerospace Engineering, Simulations, Dynamics, Technical Writing, Statistics, SolidWorks, LabVIEW
Education
Texas A&M University 2006 — 2012
Bachelor of Science, Aerospace Engineering
WyzAnt Tutoring August 2012 - Present
Genesys October 2013 - November 2014
The Harmony Schools, Inc. August 2012 - May 2013
99tutors March 2009 - December 2011
Accor April 2009 - May 2010
Skills
Maple, Matlab, Aerodynamics, Microsoft Office, Research, Mathematica, Fortran, Labview, Solidworks, Teaching, Numerical Analysis, C++, Microsoft Excel, Public Speaking, Fluid Mechanics, CFD, ANSYS, LaTeX, Physics, Abaqus, Simulink, Thermodynamics, Engineering, Aerospace, Programming, Mathematical Modeling, Finite Element Analysis, Heat Transfer, Aerospace Engineering, Simulations, Dynamics, Technical Writing, Statistics, SolidWorks, LabVIEW
Education
Texas A&M University 2006 — 2012
Bachelor of Science, Aerospace Engineering
Christopher Agnew's Genesys Experience September 2012 - Present
Job Chief Patent and Intellectual Property Counsel at Genesys
Industry Law Practice
Experience
Genesys September 2012 - Present
Education
Stanford University Law School
J.D., Law
University of Rochester
M.S., Electrical Engineering
University of Rochester
M.S., Public Policy Analysis
University of Rochester
B.S., Electrical Engineering
University of Rochester
B.A., Political Science
Genesys September 2012 - Present
Education
Stanford University Law School
J.D., Law
University of Rochester
M.S., Electrical Engineering
University of Rochester
M.S., Public Policy Analysis
University of Rochester
B.S., Electrical Engineering
University of Rochester
B.A., Political Science
James Herrmann's Genesys Experience 2005 - 2012
Job Sr. Engineer at GENESYS
Industry Machinery
Experience
Texas Tech College of Engineering January 2005 - Present
GENESYS 2005 - 2012
GENESYS January 2000 - January 2005
Owens Corning 1997 - 2000
Kansas City Plant January 1995 - January 1997
Owens Corning June 1992 - January 1995
Education
Texas Tech University
BS Engineering, Mechanical Engineering Technology
Texas Tech College of Engineering January 2005 - Present
GENESYS 2005 - 2012
GENESYS January 2000 - January 2005
Owens Corning 1997 - 2000
Kansas City Plant January 1995 - January 1997
Owens Corning June 1992 - January 1995
Education
Texas Tech University
BS Engineering, Mechanical Engineering Technology
Gustavo Itriago's Genesys Experience May 2013 - November 2013
Job Electrical Engineer and MBA
Industry Logistics and Supply Chain
Experience
GENESYS May 2013 - November 2013
INTEGCA February 2012 - January 2013
Southern University August 2009 - May 2011
ANTRIOL July 2008 - July 2009
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2009 — 2011
Master of Business Administration (MBA), Logistics, Materials, and Supply Chain Management
Southern University and Agricultural and Mechanical College at Baton Rouge 2006 — 2008
Electrical Engineer
GENESYS May 2013 - November 2013
INTEGCA February 2012 - January 2013
Southern University August 2009 - May 2011
ANTRIOL July 2008 - July 2009
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2009 — 2011
Master of Business Administration (MBA), Logistics, Materials, and Supply Chain Management
Southern University and Agricultural and Mechanical College at Baton Rouge 2006 — 2008
Electrical Engineer
Bogdan Neacsa's Genesys Experience November 2014 - Present
Job Development Lead Analytics la Genesys
Industry Computer Software
Experience
Genesys November 2014 - Present
Genesys May 2014 - November 2014
UNIVERSITATEA TEHNICA DIN CLUJ-NAPOCA February 2012 - June 2014
Solariat September 2013 - May 2014
Codemart March 2011 - July 2013
Technical University Cluj Napoca June 2010 - August 2010
Skills
Python, Java, Design Patterns, JavaScript, Subversion, XML, PostgreSQL, Web Services, UML, wxPython, GUI, Mercurial
Education
Universitatea Tehnică din Cluj-Napoca 2011 — 2013
Master of Science (M.S.), Computer Vision and Artificial Inteligence
Universitatea Tehnică din Cluj-Napoca 2007 — 2011
Bachelor of Science (B.S.), Computer Science, 10 out of 10 for bachelors degree, 9.72 out of 10 average over 4 years.
Liceul Teoretic "Andrei Barseanu", Tarnaveni, specializare Matematica-Informatica 2003 — 2007
Genesys November 2014 - Present
Genesys May 2014 - November 2014
UNIVERSITATEA TEHNICA DIN CLUJ-NAPOCA February 2012 - June 2014
Solariat September 2013 - May 2014
Codemart March 2011 - July 2013
Technical University Cluj Napoca June 2010 - August 2010
Skills
Python, Java, Design Patterns, JavaScript, Subversion, XML, PostgreSQL, Web Services, UML, wxPython, GUI, Mercurial
Education
Universitatea Tehnică din Cluj-Napoca 2011 — 2013
Master of Science (M.S.), Computer Vision and Artificial Inteligence
Universitatea Tehnică din Cluj-Napoca 2007 — 2011
Bachelor of Science (B.S.), Computer Science, 10 out of 10 for bachelors degree, 9.72 out of 10 average over 4 years.
Liceul Teoretic "Andrei Barseanu", Tarnaveni, specializare Matematica-Informatica 2003 — 2007
Elaine Ying's Genesys Experience June 2008 - June 2009
Job Corporate Accounting at Gap Inc.
Industry Accounting
Experience
Gap Inc. February 2013 - Present
Ernst & Young October 2009 - February 2013
Genesys June 2008 - June 2009
Industrial and Commercial Bank of China May 2007 - June 2007
Skills
External Audit, US GAAP, SEC filings, Sarbanes-Oxley Act, Financial Reporting, Auditing, Financial Accounting, Accounting, GAAP, Business Valuation, Assurance, Financial Analysis, Big 4, Financial Modeling, Corporate Finance, Adobe Creative Suite, SAP, QuickBooks, Microsoft Office, Management Consulting
Education
University of California, Berkeley - Walter A. Haas School of Business 2005 — 2009
Bachelor of Science (B.S.), Business Administration
Gap Inc. February 2013 - Present
Ernst & Young October 2009 - February 2013
Genesys June 2008 - June 2009
Industrial and Commercial Bank of China May 2007 - June 2007
Skills
External Audit, US GAAP, SEC filings, Sarbanes-Oxley Act, Financial Reporting, Auditing, Financial Accounting, Accounting, GAAP, Business Valuation, Assurance, Financial Analysis, Big 4, Financial Modeling, Corporate Finance, Adobe Creative Suite, SAP, QuickBooks, Microsoft Office, Management Consulting
Education
University of California, Berkeley - Walter A. Haas School of Business 2005 — 2009
Bachelor of Science (B.S.), Business Administration
Dan Wickwar's Genesys Experience 2001 - Present
Job
Industry Computer Software
Experience
Genesys 2001 - Present
IBM 1977 - 2001
Skills
Java
Education
SUNY Stony Brook 1976 — 1977
Master of Science (MS), Computer Science
SUNY New Paltz 1971 — 1975
Bachelor of Science (BS), Mathematics
Genesys 2001 - Present
IBM 1977 - 2001
Skills
Java
Education
SUNY Stony Brook 1976 — 1977
Master of Science (MS), Computer Science
SUNY New Paltz 1971 — 1975
Bachelor of Science (BS), Mathematics
Genesys Telecommunications
Genesys Telecommunications Laboratories, Inc.
Genesys Telecommunications Laboratories
Genesys Telecommunications Labs
Genesys Telecommunications Lab
Genesys Telecommunications Labs, Inc