PacifiCare Company
Industry: Insurance company
DescriptionPacifiCare Health Systems was a Fortune 500 healthcare company based in Cypress, California. It was acquired by UnitedHealth Group in late 2005, which continued to market health plans under the PacifiCare and SecureHorizons names until 2011, when it changed to the UnitedHealthcare name. Headquarters: Cypress, California, United States Founder: Terry O Hartshorn Founded: 1983 Number of employees: 7,500 Subsidiaries: UnitedHealthcare Inc, Spectera Inc, Parent organization: UnitedHealth Group
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PacifiCare Employees
Edwards Lifesciences 2014 - Present
Edwards Lifesciences 2010 - 2014
Walt Disney Parks & Resorts 2006 - 2010
PacifiCare 2003 - 2006
Skills
Marketing Communications, Marketing Strategy, Event Management, Direct Marketing, Integrated Marketing, Email Marketing, Event Planning, Marketing Management, Marketing, Advertising, Brand Awareness, Sponsorship, Brand Development, Corporate Events, Entertainment, Copywriting, Management
Education
Chapman University 1996 — 2000
MBA, Marketing
WellCare Health Plans June 2015 - Present
UnitedHealth Group February 2013 - March 2015
Centene Corporation January 2005 - November 2012
Centene Corporation June 2005 - November 2011
Compliance and Government Affairs, Cenpatico Behavioral Health January 2005 - January 2007
UM Compliance, Sierra Health Services January 2003 - January 2005
PacifiCare January 2002 - January 2003
CIGNA Behavioral Health March 2001 - May 2002
Magellan Behavioral Health Services January 1999 - January 2001
Highmark BCBS March 1998 - March 1999
Skills
Provider Relations, Disease Management, Health Policy, Healthcare Information..., Network Development, Case Managment, Hospitals, Health Insurance, Clinical Research, Process Improvement, Managed Care, Home Care, Physicians, Healthcare Consulting, Quality Improvement, Nursing, Software Documentation, Policy, HMO, Case Management, Healthcare Industry, Medicare, HIPAA, Medicaid, Healthcare, Healthcare Management, Utilization Management, Leadership
Education
The George Washington University 2009 — 2010
Post Graduate Certificate, Health Care Compliance
Duquesne University 1998 — 2000
MSN, Nursing Administration
Alderson-Broaddus College 1970 — 1974
BSN, Nursing
Parker, Smith & Feek February 2014 - Present
Case Western Reserve University School of Medicine January 2012 - December 2013
Cleveland Clinic January 2012 - December 2013
Kibble & Prentice, a USI Company 2004 - 2011
PacifiCare 1993 - 1999
Skills
Health Plans, Employee Benefits, Strategy, Leadership, Management, Insurance, Healthcare, Sales, Fundraising, Health Insurance, Sales Process, Public Health, Time Management, Medicare, Employee Wellness, Managed Care, HIPAA, Health Care Reform, Benefits Administration, Data Analysis, Strategic Planning, Training, Health Policy
Education
Case Western Reserve University School of Medicine 2012 — 2013
Masters of Public Health, Health Policy, 3.9
University of Colorado at Boulder 1986 — 1990
BA, Political Science
CompassX Group March 2014 - March 2015
Blue Shield of California March 2009 - December 2009
DirecTV August 2008 - December 2008
UnitedHealth Group March 2007 - August 2008
PacifiCare Health Systems 2003 - 2008
UnitedHealth Group September 2003 - February 2006
PacifiCare 2002 - 2005
eLoyalty January 1999 - September 2003
PricewaterhouseCoopers 1998 - 1998
Skills
Metrics, CRM, Project Management, Salesforce.com, Software Development, Business Process, Consulting, Software Deployment, Analytics, Cloud Computing, Leadership, Software Documentation, Enterprise Software, Strategy, Databases, Process Improvement, Strategic Partnerships, Call Centers, PMO, Data Warehousing
Education
Brigham Young University 1992 — 1998
BS, Business
Brigham Young University 1992 — 1998
Bachelor's degree, Business Administration and Management, General
Hoag Hospital March 2011 - Present
Prescription Solutions UnitedHealth Group July 2008 - March 2011
United Health Group 2005 - July 2008
Pacificare September 2001 - August 2004
Skills
Flash, Illustrator, Photoshop, Adobe Fireworks, Dreamweaver, HTML, Information Architecture, JavaScript, PHP, Visio, Web Analytics, CSS, ActionScript, Adobe Acrobat, XML, Web Development, User Interface, InDesign, Email Marketing, Website Development, Web Applications, Usability, Flash Animation
Education
California State University-Fresno 1996 — 1999
UHS January 2013 - Present
Novamex May 2004 - March 2011
CalOptima April 1996 - April 2003
CHOC Children’s Hospital of Orange County March 1995 - April 1996
PacifiCare September 1990 - March 1995
Skills
Medical Billing, Auditing, Account Reconciliation, Following Up, Program Management, Office Administration, Microsoft Office, Sales & Marketing...
Education
California State University-Fullerton
BA
Radiology Ltd. January 2015 - Present
Valley Imaging July 2014 - December 2014
Queen of the Valley Hospital June 2010 - May 2014
Queen of the Valley Hospital June 2010 - May 2014
Cypress College August 2008 - December 2009
Mervyns November 2007 - September 2008
PacifiCare January 1998 - January 2001
Skills
Customer Service, Inventory Management, Data Entry, Microsoft Excel, Microsoft Office, Microsoft Word, Public Speaking, Leadership, Event Planning, Training, Time Management, Coaching, PACS, Healthcare
Education
Cypress College 2004 — 2010
AA, General
Cypress College 2004 — 2010
Cerritos College 1990 — 1992
Bellflower 1987 — 1990
Kaiser Permanente February 2009 - Present
Watson Pharmaceuticals June 2005 - January 2009
New Century Mortgage June 2004 - June 2005
Pacificare August 2000 - June 2004
Aerojet March 1987 - August 2000
Skills
Procurement, Strategic Sourcing, Vendor Management, Process Improvement, Supply Chain Management, Negotiation, Spend Analysis, Contract Negotiation, Cross-functional Team..., Lean Manufacturing, Global Sourcing, Outsourcing, Management, Six Sigma, Project Management, Supply Chain, Medical Devices, ERP, Change Management, Contract Management, MRP, Program Management, Leadership, Inventory Management, Team Building, Materials Management, Logistics, Supply Management, E-procurement, Manufacturing, Purchasing, SAP, Sourcing, Analysis, Strategy, Pricing, Business Process..., Forecasting, Continuous Improvement, Ariba, RFP, SDLC, eSourcing, Supplier Evaluation, Supply Chain..., Operations Management, Procure-to-Pay, Software Documentation, Supplier Negotiation, CRM
Education
Arizona State University, W. P. Carey School of Business 1985 — 1987
BS, Purchasing/Logistics Management, 3.5 GPA
Arizona State University
Purchasing/Logistics Management
Intermountain Healthcare April 2014 - Present
The Church of Jesus Christ of Latter-day Saints December 2008 - April 2014
Lifetree Clinical Research July 2007 - October 2008
SelectHealth February 2005 - June 2007
PacifiCare 1998 - 2004
FHP, Inc. 1989 - 1998
Deutsch 1986 - 1989
Skills
Management Development, Employment Law, Restructuring, Employee Relations, Leadership Development, Talent Management, Employee Engagement, Deferred Compensation, Performance Management, Employee Benefits, Organizational..., Onboarding, Benefits Administration, Recruiting, Applicant Tracking..., Management, Human Resources, New Hire Orientations, Career Development, Resume Writing, Training, Compensation & Benefit, Conflict Resolution, Leadership, Personnel Management, Coaching, Organizational..., HR Consulting, Executive Coaching, Succession Planning, College Recruiting, HR Policies, Talent Acquisition, Policy, Workforce Planning, Employee Training, Labor Relations, Interviews, HRIS, Change Management, Career Counseling, Hiring, Organizational Design, PeopleSoft, Technical Recruiting, Temporary Placement, Job Coaching, FMLA, Performance Appraisal, SPHR
Education
Brigham Young University 1984 — 1986
Master’s Degree, Educational Psychology
Brigham Young University 1979 — 1984
Bachelor’s Degree, Chemistry
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2014 - Present
Universal American February 2012 - September 2014
Universal American April 2008 - February 2012
BCBSNC September 2004 - March 2008
PacifiCare 2002 - 2004
Skills
Insurance, Employee Benefits, Medicare, Process Improvement, Health Insurance, Healthcare Information..., HIPAA, Healthcare Industry, Managed Care, Healthcare, Medicare Part D, Data Analysis, Medicaid, Disability Insurance, Revenue Cycle, Leadership, Analytics, Long-term Care, Claim, Medical Billing, Healthcare Management, PPO
Education
University of Michigan - Stephen M. Ross School of Business 2013 — 2015
Master of Business Administration (MBA)
Concordia University-Ann Arbor 1996 — 1999
Bachelor of Arts (BA), Mathematics
Michigan Technological University 1995 — 1996
Computer Science
Synergy Services / Horizon for Dell June 2014 - Present
KIWIKEE.COM August 2013 - June 2014
Walt Disney World December 2012 - March 2013
Pinnacle for UNISYS and Corelink Administrative Solutions May 2011 - October 2011
Apex Systems for UNISYS and Corelink Administrative Solutions March 2010 - May 2011
Boden, Inc for UNISYS and Noridian(Blue Cross Blue Shield of ND) October 2008 - February 2010
Downey Savings August 2005 - September 2008
Citi May 2002 - August 2005
Downey Savings June 2001 - March 2002
PacifiCare March 2000 - January 2001
Skills
COBOL, Microsoft SQL Server, IBM Mainframe, Visual Basic, T-SQL, WFL, Unisys Mainframe, TSO, COBOLII, Visual Studio, C, HTML, ETL, Toad, Embedded SQL, Banking, Cable Management, MCP, DMSII, COMS, CANDE, MARC, DMINQUIRY, TADS, BLSOURCE, SQL, Oracle SQL, Wise Installer, Manufacturing, Financial Reporting, Healthcare, Corona SDK, WordPress, Unix, Testing, SDLC, Databases, Agile Methodologies, Oracle, Integration, Visio, Requirements Analysis
Education
Chubb Institute of Technology-Parsippany now Anthem Institute
Client/Server Applications Development
Chubb Institute of Technology-Short Hills
Computer Programming
County College of Morris
Computer Technology Associate Program
Avasant, LLC January 2013 - Present
Sloan Solutions, LLC March 2010 - Present
Technosoft Corporation November 2010 - November 2012
Viant December 2001 - March 2010
PacifiCare June 1999 - December 2001
CIGNA Healthcare June 1996 - June 1999
Farmers Insurance June 1993 - July 1994
Skills
Business Development, Contract Negotiation, Operations Management, Business Strategy, Outsourcing, Direct Sales, Account Management, Process Improvement, Change Management, Consulting, Business Process, Project Management, Leadership, Strategic Planning, Analysis, Leadership Development, Six Sigma, Sales Operations, Cross-functional Team..., Start-ups, Vendor Management, Program Management, Strategy, CRM, Performance Management, P&L Management, Budgets, Executive Management, Management, Software Documentation, Product Management, Training, Financial Analysis, Product Development, Business Transformation, Personnel Management, Strategic Partnerships, BPO, Management Consulting, Team Building, Business Analysis, Business Process..., Business Process...
Education
University of Notre Dame - Mendoza College of Business 1994 — 1996
MBA, Operations and Marketing
California State University-Long Beach
BA, Economics
Los Alamitos High School
Villanova University
LSSS - Certified Lean Six Sigma Sensei, Six Sigma, Top 10%, Completed certification
Albatross Ridge Wines/Bowlus Vineyards July 2007 - Present
PacifiCare 1994 - 2008
USA Water Polo 2005 - 2007
WellPoint 1979 - 2004
Therasense 2000 - 2002
Skills
Health Insurance, Healthcare Management, General Insurance, Strategic Planning, Healthcare, Finance, Mergers & Acquisitions, Nonprofits, Corporate Finance, Managerial Finance, Business Strategy, Management, Viticulture, Forecasting
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2000 — 2002
Master of Business Administration (M.B.A.)
California State University-Northridge 1974 — 1979
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Landmark Health October 2014 - Present
UnitedHealth Group September 2013 - August 2014
Senior Whole Health February 2013 - September 2013
Insight Imaging December 2008 - February 2013
Walker & Company May 2003 - December 2008
Directfit, Inc. September 1999 - May 2003
Tickets.com February 1998 - September 1999
PacifiCare February 1993 - February 1998
EY September 1990 - February 1993
Skills
Mergers & Acquisitions, Finance, Leadership, Management, Start-ups, Financial Reporting, Accounting, Cash Flow, Private Equity, Financial Analysis, IPO, Process Improvement, Team Building, Budgets, Auditing, Negotiation, Managerial Finance, Financial Accounting, Internal Controls, Financial Modeling, Sarbanes-Oxley Act, Analysis
Education
Chapman University 1986 — 1990
Bachelor's Degree, Accounting, 3.78
California State University-Fullerton
Master of Business Administration (M.B.A.), Tax
Harbor Health Systems December 2014 - Present
CorVel Corporation May 2013 - December 2014
Karen Paris Investigations March 2003 - May 2013
PacifiCare March 1993 - March 2003
Paris & Company Investigations March 1991 - October 1992
Cost Care February 1987 - March 1991
Skills
Identity Theft, Insurance Claims, Insurance, Claims, Claim, Provider Relations, Training, Medicare, Claims Management, Property, Managed Care, Customer Service, Management, Risk Management, HIPAA, Workers Compensation, Health Insurance, Fraud, Claim Investigation, Healthcare
Education
Allied Busines School 2010 — 2012
Certified Professional Coder
Coastline Community College
Cypress College
US Census Bureau November 2009 - August 2010
First American Medical Management July 2000 - May 2009
PacifiCare Health Systems March 1995 - February 1998
PacifiCare June 1990 - May 1995
Skills
Team Building, Strategic Planning, Health Insurance, Insurance, Business Development, Sales, Veterans Benefits, Affordable Housing, Medicare, Medicaid, Marketing
Education
University of Central Oklahoma 1986 — 1990
BS, Finance-2011
Orange Coast College 1975 — 1976
AA, Business
Cypress College 1974 — 1975
Culinary Arts/Theater Arts
Harding High School
California State University, Fullerton February 2014 - Present
Keenan and Associates January 2005 - September 2005
Kaiser Permanente 2000 - 2003
Pacificare 1997 - 1999
FHP 1995 - 1997
FHP 1990 - 1995
Skills
Employee Benefits, Marketing, Management, Insurance, Human Resources, Sales, Customer Service, Program Management, Selling, Strategy, Healthcare, Leadership, Team Building, Training, Coaching, Health Insurance
Education
California State University-Fullerton 2012 — 2015
Postbaccalaureate Teaching Credential, Special Education and Teaching, Elementary
University of California, Los Angeles 1986 — 1990
Bachelor of Arts, Sociology
Kaiser Permanente June 2010 - Present
Commerce Energy 2006 - 2009
PacifiCare 1997 - 2004
UniHealth 1990 - 1996
American Medical International 1985 - 1990
Education
University of Southern California 1985 — 1987
MS, Engineering (Information Systems Management)
California State University-Fullerton 1981 — 1985
BA, Business
Sun Life Financial August 2013 - Present
Aetna, INC. October 2006 - Present
Aetna November 2006 - August 2013
Health Net May 2006 - October 2006
PacifiCare April 2000 - April 2006
Skills
Health Insurance, Insurance, Account Management, Employee Benefits, Sales, Customer Retention, Benefits Administration, Brokers, Customer Service, Disability Insurance, Health Savings Accounts, Life Insurance, Selling, Term Life Insurance
Education
The Ohio State University 1998 — 1999
Elementary Education and Teaching
Bethel College 1997 — 1998
Elementary Education and Teaching
AlphaCare of New York, a Magellan Health company June 2014 - Present
Ankh Wines 2007 - Present
RTSI - 21st Century Oncology February 2012 - January 2013
Bravo Health, Inc July 2006 - November 2010
Health Net May 2005 - June 2006
WellCare November 2003 - May 2005
PacifiCare 1997 - 2002
Skills
Managed Care, Healthcare, Health Insurance, Medicare, Strategic Planning, Marketing Strategy, Analytics, Marketing, Direct Marketing, Competitive Analysis, Insurance, Business Development, Product Management, Marketing Communications, Market Research, New Business Development, Cross-functional Team..., Advertising, Account Management, Lead Generation, Leadership, Process Improvement, Budgets, Strategy, Data Analysis, Direct Mail, Business Strategy, Digital Marketing, Integrated Marketing, Brand Development, Management, Sales, Executive Management, Brand Management, Product Development, Public Relations
Education
Arizona State University 1992 — 1996
BS
UnitedHealthcare May 2004 - Present
PacifiCare October 1994 - May 2004
Skills
Health Insurance, Training, Performance Management, Employee Relations, Employee Benefits, Employee Engagement, Process Improvement
Education
California State University-Fullerton 1987 — 1992
Bachelor's degree, History
California State University-Fullerton
Bachelor's degree, History
Various Companies May 1998 - Present
The Idea Factory/Big Table Media August 1999 - June 2011
California Country TV Show December 2003 - April 2007
Pulse TV Show January 1999 - June 2003
PacifiCare June 1995 - June 1998
White House Internship July 1992 - September 1993
Skills
Video Production, Broadcast, Television, Producing, Editing, Magazines, Broadcast Journalism, Storytelling, Final Cut Pro, Video Editing, Blogging, Film Production, Journalism, Video, News Writing, Breaking News, Avid, Media Relations, ENPS, Videography, Media Production, Broadcast Television
Education
California Polytechnic State University-San Luis Obispo 1989 — 1993
BS, Kinesiology
Ohlone College
Humana May 2008 - Present
United Health Group February 2004 - April 2008
PacifiCare 2004 - 2006
Forest 2000 - 2004
Bristol-Myers Squibb 1999 - 2000
Bristol-Myers Squibb 1992 - 1998
Squibb August 1990 - April 1994
Bristol-Myers Squibb August 1986 - August 1990
Pfizer 1982 - 1986
Skills
Digital Photography, Video Production, Platform Skills, NLP COACH, Managed Care, Marketing, Psychiatry, Medicare, Operational Excellence, NLP, Long-term Care, Pharmaceutical Industry, Endocrinology, Selling, Leadership Development, Health Insurance, Medicine, Diabetes, Magicians, Customer Retention, Territory Management, Improvisational Comedy, Management, Sales Force Development, Talent Management, Public Speaking, Sales Management, Strategic Planning, Strategy
Education
City University of Seattle 2004 — 2006
MBA, Business
Tad James Company 2005 — 2005
Master Practitioner & Coach, NeuroLinguistic Programming & Hypnosis
Pepperdine University, The George L. Graziadio School of Business and Management 1984 — 1985
MBA program
Columbia College 1978 — 1981
BA, Business
Point Loma High School 1972 — 1973
San Miguel 1969 — 1970
Herringswell Manor 1967 — 1969
General ed
U.S. Army July 2014 - Present
U.S. Army June 2012 - June 2014
U.S. Army August 2011 - June 2012
U.S. Army July 2009 - July 2011
U.S. Army July 2007 - June 2009
US Army War College July 2006 - July 2007
U.S. Army August 2004 - July 2006
American Dietetic Association July 2003 - August 2004
PacifiCare June 1997 - June 1998
U.S. Army October 1994 - June 1996
Skills
RD, LD, FACHE, Healthcare, Military, Army, Security Clearance, Military Operations, Healthcare Management, Operational Planning, Government, DoD, Command, Emergency Management, Military Experience, Hospitals, Policy, Healthcare Information..., Leadership Development, Defense, Leadership, Organizational..., Program Management, Force Protection, Government Contracting, Intelligence, Intelligence Analysis, Homeland Security
Education
Army War College 2006 — 2007
AWC Fellowship
Baylor University 1996 — 1998
MHA
Command and General Staff College 1997 — 1997
Combined Arms and Services Staff School 1994 — 1994
Webster University 1988 — 1991
MA (Dual)
Cornell University 1982 — 1986
BS
Precision Orthothics and Prosthesis October 2012 - December 2013
CareMore Health Plan March 2003 - March 2004
Vista Del Mar Child & Family Services March 2003 - March 2004
Pacificare/Secure Horizons January 1991 - January 2003
PacifiCare March 1998 - April 2002
Skills
Employee Benefits, Healthcare, Community Outreach, Health Insurance, Medicare, Staff Development, Recruiting, Managed Care, Marketing, Human Resources, Event Management, Insurance, New Business Development, Sales, Account Management
Education
Central Michigan University 2013 — 2016
Master's degree, Health/Health Care Administration/Management
California State University-Long Beach 1989 — 1991
Sociology, Psychology
University of New Orleans
Communication
Humana May 2009 - Present
CIGNA Healthcare September 2004 - February 2008
PacifiCare August 1994 - September 2001
Education
Newbridge College-Santa Ana
Diploma, Surgical Technology
Pacific Western Bank October 2014 - Present
Bank of America November 2008 - September 2014
Mattel October 2004 - April 2008
PacifiCare March 2004 - September 2004
AIG SunAmerica 1995 - 2004
Pacific Theatres 1986 - 1988
Skills
Cash Management, Financial Analysis, Mergers, Banking, Financial Reporting, Treasury Management, Credit, Financial Modeling, Strategic Financial..., Risk Management, Accounting, Due Diligence, Corporate Finance, Forecasting, Finance
Education
DePaul University 1978 — 1982
Bachelor of Applied Science (BASc), Accounting and Finance
DePaul University 1978 — 1982
Bachelor of Science (BS), Accounting and Finance
Jacuzzi Group Worldwide January 2008 - Present
National RV June 2001 - January 2008
PacifiCare February 1999 - June 2001
Arthur Andersen September 1996 - February 1999
Skills
Accounting, Auditing, Forecasting, Financial Analysis, Financial Reporting, Sarbanes-Oxley Act, Cost Accounting, Internal Controls, Cash Flow, Managerial Finance, SEC filings, Hyperion Enterprise, GAAP, Cross-functional Team..., Accounts Payable, Strategic Financial..., US GAAP, CPA, Variance Analysis, Financial Accounting, Revenue Recognition
Education
Brigham Young University 1989 — 1996
Master of Accountancy, Accounting
UnitedHealthcare June 2005 - Present
Beech Street Corporation March 1998 - September 2004
PacifiCare November 1993 - March 1998
Skills
Health Insurance, Health Savings Accounts, Managed Care, HMO, Medicare, Strategic Planning, Healthcare Management, Health Policy, Healthcare, Sales, Account Management, Sales Operations, Disease Management, Network Development, Provider Relations, Employee Benefits, Data Analysis, Self-funded, Insurance, HIPAA
Education
Wharton School, University of Pennsylvania 1995 — 1998
CEBS
Camosun College
Samaritan Health Services July 2005 - Present
Samaritan Health Services December 2013 - July 2015
United Way of America July 2011 - June 2014
Old Mill Center January 2010 - August 2013
Leadership Corvallis September 2008 - June 2009
Physicians Care Network February 1997 - July 2005
PacifiCare August 1993 - October 1996
Skills
Healthcare, Hospitals, Managed Care, Medicare, Medicaid, Contract Negotiation, Policy, Home Care, Physicians, Healthcare Management, Healthcare Information..., HIPAA, Process Improvement, Negotiation, Revenue Cycle, EHR, Insurance, Physician Relations
Education
California State University-Chico 1987 — 1989
MPA, Healthcare Administration
California State University-Chico 1983 — 1987
BA, Health Care Management
Davis Senior High
Perfect Video Conferencing October 2012 - December 2012
Insight Global March 2012 - December 2012
Price Transfer August 2009 - January 2011
Broadcore June 2006 - August 2009
Price Transfer Inc November 1999 - April 2006
PacifiCare August 1996 - November 1999
Gulfstream Aerospace December 1994 - August 1996
US Navy November 1990 - November 1994
Skills
ShoreTel, Telecommunications, Network Administration, Switches, LAN-WAN, Project Management, Microsoft Office, Network Design, Point to Point, SharePoint, Cisco Wireless, Wireless, SIP, Windows Server, Wireless Networking, Fiber Optics, Management, Project Engineering, Visio, Proxim, Bridgewave, Security Clearance, Cisco Routers, H3C, Cisco Technologies, Leadership
Education
ShoreTel University 2013 — 2013
3200e (ST14) Implementing the ShoreTel IP System Certification, Shoretel System, Completed
City College of San Francisco 2012 — 2013
Certificate Program, Cisco Routing and Switching
California State University-Long Beach 2001 — 2001
Certificate, MCSE / Network Design Specialist Program
United States Navy - Electronic Warfare Training 1991 — 1991
Certificate, Combat Tactics - Anti-Missile Defense
Harrisburg High School 1987 — 1990
High School Diploma, Business Science
ADP May 2013 - Present
Beckman Coulter August 2012 - December 2012
American Association of Critical Care Nurses (AACN) June 2011 - February 2012
IQAir August 2008 - August 2010
Binary Pulse Technology Marketing July 2005 - August 2008
PacifiCare 1999 - 2001
Creative Mailings, Inc. February 1994 - October 1999
Design Graphics September 1986 - April 1994
Skills
Project Management, Marketing Communications, Spanish, Marketing Strategy, Copywriting, Writing, Product Launch, Content Strategy, Content Management, Content Development, Marketing, Advertising, Product Marketing, Program Management, Email Marketing, Graphic Design, Management, SEO, Social Media, Training, Public Relations, Strategy
Education
University of California, Irvine 2001 — 2005
BA, English
California Institute of the Arts 1987 — 1988
none, illustration
Marina High School
Jet Propulsion Laboratory 2000 - Present
Los Angeles Metropolitan Transit Authority 2000 - 2000
Southern California Edison 1997 - 1999
Hunt Wesson 1997 - 1998
PacifiCare 1996 - 1997
Home Savings of America 1993 - 1996
Skills
Oracle E-Business Suite, Data Warehouse..., Data Warehousing, PL/SQL, Oracle HR, Oracle Project..., Informatica, Change Management, Oracle Reports, SSRS, Crystal Reports, Software Project..., Agile Methodologies, Agile Project Management, Scrum, SSIS, Microsoft SQL Server, Enterprise Architecture, Requirements Analysis, Databases, Integration, Software Development, Systems Engineering, Software Engineering, System Architecture, Oracle Application..., Software Design, Unix, XML, Oracle Primavera, Database Systems..., Oracle APEX, Oracle Manufacturing, Noetix, Turnaround Strategy, MS SQL Server, SDLC, MS Project, Oracle Applications, Data Modeling, Visio, Solution Architecture, Oracle, SQL, SOA, Database Design, Systems Analysis, Java Enterprise Edition, Visual Studio, Project Management
Education
Caltech
Systems Engineering Certificate Program
Caltech
Project Management Certificate Program
Illinois Institute of Technology
BSEE, Computer Engineering, Electrical Engineering
Experian Consumer Direct March 2012 - Present
CareMore Health Plan September 2011 - March 2012
Hill Holliday June 2010 - August 2011
Rauxa Direct February 2009 - May 2010
DMS Marketing March 2008 - February 2009
PacifiCare / UnitedHealth Group / United HealthCare 2003 - March 2008
PacifiCare 2002 - 2003
Tenet Healthcare 2002 - 2002
Outer Realm Records 1999 - 2002
Skills
Data Analysis, Telecommunications, Direct Marketing, Quality Assurance, Healthcare, Account Management, Production, Email Marketing, B2B, Database Marketing, Testing, Customer Relations, Marketing Communications, Business Analysis, Advertising, Direct Mail, Marketing, Project Management, Customer Service, Process Improvement, Business Development, Management, Budgets, Program Management, Leadership, Analysis, Business Strategy, CRM
Education
California State University-Long Beach
B.S, Health Care Administration
Los Angeles Harbor College
A.A, Liberal Arts
Kaiser Permanente February 2014 - Present
City of Hope July 2013 - January 2014
Kaiser Permanente IT January 2012 - July 2013
Kaiser Permanente IT March 2011 - December 2011
Retalix March 2009 - February 2011
PacifiCare April 2008 - February 2009
IBM April 2006 - March 2008
T&T Solutions February 2005 - March 2006
IT People Corporation August 2003 - January 2005
Skills
User Acceptance Testing, PeopleSoft, SDLC, QTP, Agile Methodologies, Healthcare Management, Interviews, Vendor Management, Ambulatory, MS Project, Business Analysis, Analysis, Software Quality..., Quality Center, SQL, Software Documentation, Testing, Data Warehousing, Healthcare Information..., Requirements Analysis, Process Improvement, Business Intelligence, Software Project..., Test Automation, HIPAA, Test Planning, Waterfall, System Testing, Test Cases, Regression Testing, Scrum, Visio, Business Requirements, Quality Assurance, Teamwork, Manual Testing, Flexibility, Manual Test Execution
Education
Compu Seve ,Hydeabad,AP,India
Post Graduate Diplomo in Computer Applications(PGDCA)
Hindu College
Nagarjuna University
Master of Business Administration (M.B.A.), Information Technology, International Business/Trade/Commerce
Chamberlain College of Nursing October 2012 - Present
Kaiser Foundation Healthplan of Georgia June 2008 - October 2012
CIGNA Healthcare June 2006 - June 2008
Cobb & Douglas Public Health September 2002 - June 2006
UCB Pharma October 2000 - September 2002
Prudential Healthcare 1997 - 2000
PacifiCare of Oklahoma 1992 - 1995
PacifiCare 1989 - 1995
PacifiCare Health Systems 1989 - 1995
Childrens Hospital of Los Angeles 1982 - 1989
Skills
Strategic Planning, Medical Records, Database Management, Records Management, Managed Care, Credentialing, Healthcare Management, Process Improvement, HIPAA, Problem Solving, Healthcare Peer Review, Process flow, Training & Development, Staff Training, Software Training, Training Skills, Healthcare, Peer Reviews, Hands-on Training, Training, Employee Training, Management, Process Flow, Hospitals, Performance Improvement, Leadership, Nursing, Informatics, Medicare, Accreditation, Healthcare Information..., Public Health, Health Policy, Healthcare Consulting, Quality Improvement, Clinical Research, EMR, Database Admin, Patient Safety, Physician Relations, Physicians, Policy, Medicine, EHR, Epic Systems, BLS, Disease Management, Medical Education, Revenue Cycle
Education
Azusa Pacific University 1987 — 1991
MSN, Nursing - Administration
California State University-Dominguez Hills 1982 — 1985
BS, Nursing
Los Angeles Valley College 1981 — 1983
AA, Liberal arts
Pottsville Hospital School of Nursing` 1974 — 1977
Diploma, nursing
The Almaden Group, Inc. August 2005 - Present
University of Phoenix April 2006 - Present
Cal State LA June 2011 - August 2013
CMSA 2012 - 2012
AAMCN 2008 - 2011
Arcadian Health Plan March 2006 - March 2007
Catholic Health Care West (CHW) February 2004 - August 2006
PacifiCare 2003 - 2004
CIGNA Healthcare July 1999 - June 2003
CIGNA Healthcare 1999 - 2003
Skills
Healthcare Management, Healthcare, Medicare, Healthcare Consulting, Healthcare Industry, Managed Care, Leadership, Training, Disease Management, Healthcare Information..., Nursing, Team Building, Hospitals, Health Policy, HIPAA, Coaching, Quality Improvement, Medicaid, Physicians, Organizational..., Process Improvement, Program Management, Informatics, Leadership Development, Home Care, Case Managment, Physician Relations, Mentoring, Teaching, Public Speaking, EMR, Patient Safety, Clinical Research, Health Services Research, Medicine, Acute Care, EHR, Performance Improvement, Public Health, Critical Care, Health Education, Nursing Education, Training & Development, Team-Building, Employee Training, Program Development, Process Development &..., Accreditation, Revenue Cycle, Practice Management
Education
Walden University 2007 — 2010
Ph.D., Health Services-Health Management & Policy
California State University-Los Angeles 1997 — 1998
MS, Case Management
California State University-Los Angeles 1985 — 1988
MS, Nursing Administration
American University of Beirut 1974 — 1977
BS, Nursing
Lockton Companies March 2015 - Present
Lockton Companies June 2014 - Present
Lockton Companies November 2012 - June 2014
Lockton Companies April 2011 - November 2012
Word & Brown June 2007 - April 2011
PacifiCare 2005 - 2007
Skills
Insurance, Workers Compensation, Underwriting, Health Insurance, Medicare, Employee Benefits, Disability Insurance, Sales, Life Insurance, Contract Negotiation, Managed Care, Term Life Insurance, Team Building, Property & Casualty..., Benefits Administration, Professional Liability, Customer Service, Commercial Insurance, General Insurance, Brokers, Risk Management, Commercial Lines, Executive Management, Claim, Casualty, Legal Liability, Liability, Reinsurance, COBRA, Employment Practices..., 401k, D&O, Long-term Care, Health Care Reform, Marketing, Group Insurance, Health Savings Accounts, Claims Management, Insurance Brokerage, Flexible Spending..., Health Policy, Accident, Account Management, Strategic Planning
Education
Columbia College 2002 — 2004
BA, History
Imperial College London 1999 — 1999
Cypress High School
Advanced Medical Management/Access Medical Group October 2013 - Present
March Vision Care May 2011 - September 2013
March Vision Care May 2009 - May 2011
SoCal BARF 2008 - 2011
selfemployed August 2008 - May 2009
TLC 2001 - 2009
Molina Healthcare Inc. 2005 - 2008
PacifiCare 2004 - 2005
PacifiCare 2003 - 2004
WMALA 2002 - 2003
Skills
Healthcare, SQL, Process Improvement, Medicaid, Crystal Reports, Visio, Business Analysis, Access, Change Management, Managed Care, Problem Solving, Quality Assurance, Operations Management, SDLC, Microsoft Office, Databases, Testing, Auditing
Education
California State University-Dominguez Hills
Crossover Health 2011 - Present
DestinationRx 2006 - 2011
Pacificare 2005 - 2006
CIGNA Healthcare 2004 - 2004
Ingenix 2001 - 2003
Education
Brigham Young University
MBA
University of Utah
BA, Economics
Northeast Passage Financial Advisors LLC 2007 - Present
HC/MC Health Care Consulting 1997 - 2002
Healthsource 1995 - 1997
PacifiCare 1993 - 1995
PacifiCare 1990 - 1992
UniHealth America 1988 - 1990
Advanced Health Concepts 1984 - 1989
Martin Luther Hospital Medical Center 1983 - 1988
Health Management Consortium of California 1979 - 1983
Skills
Retirement Planning, Estate Planning, Insurance, Investments, Financial Planners, Tax, Cash Flow, Budget, Project Planning, Retirement, Investment Advisory, Wealth Management
Education
College for Financial Planning 2003 — 2006
CFP Cert Prof Ed, Financial Planning
University of Minnesota-Twin Cities 1976 — 1978
MHA, Health Services Administration
Dartmouth College 1971 — 1975
BA, English
University of California, Los Angeles - The Anderson School of Management
Non-Degree Graduate Courses in Finance
Time Warner Cable Business Class October 2009 - Present
Pasadena Construction December 2001 - September 2009
Eye-Dreams July 2008 - 2009
Carat Interactive October 2007 - June 2008
PacifiCare February 2006 - April 2006
Skills
Market Research, Marketing Strategy, Online Advertising, Marketing, Management, Project Planning, Forecasting, Salesforce.com, Digital Marketing, Account Management, Social Media, Budgets, B2B, Digital Media, Cold Calling, Public Relations, Access, Analysis, New Business Development, Social Networking, Sales, Sales Management, Business Development, Telecommunications, CRM, Selling, Direct Sales, Direct Marketing, Product Marketing, Strategic Partnerships
Education
California State University-Fullerton 1999 — 2006
BA, Marketing
Aetna November 2014 - Present
Inova Health System February 2014 - July 2014
Inova Health System March 2013 - February 2014
AMN Healthcare August 2012 - March 2013
Dignity Healthcare Chandler February 2008 - June 2012
Schaller Anderson January 2004 - January 2007
Maricopa Integrated Health Systems January 2003 - January 2004
PacifiCare January 2003 - January 2003
CIGNA HEALTHCARE OF ARIZONA January 1999 - January 2003
INTERGROUP OF ARIZONA January 1997 - January 1999
Skills
Case Managment, Utilization Review, Utilization Management, Milliman trained, Team Leadership, Care Planning, Managed Care, Medicare, Medicaid, Epic Systems, ACM certification, Physicians, Disease Management, Inpatient, Case Management, Nursing, Clinical Research
Education
Arizona State University 1978 — 1982
BSN, Registered Nursing/Registered Nurse
Balanced Living Solutions, LLC (formerly Hunterdon Risk Managers) January 2011 - Present
Dispenza Financial October 2008 - 2010
Creative Benefit Concepts Insurance Services January 2005 - December 2007
PacifiCare July 2000 - February 2002
Health Net 1998 - 1999
Health Net 1994 - 1998
Skills
Long Term Care, Disability Insurance, Health Insurance, Employee Benefits, Insurance Planning, Medicare, Medicare Part D, Medicare Advantage, Medicare Supplement..., Life Insurance, Long-term Care, Small Business, Long Term Care Insurance, Account Management, Medicaid, Managed Care, Whole Life, Insurance, Leadership, Customer Service, Brokers, Sales, Term Life Insurance, Training, Strategic Partnerships, Underwriting, Marketing Strategy, New Business Development, Management, Accident, Strategic Planning, Health Savings Accounts, Customer Retention, Sales Process
Education
California State University-Fullerton 1981 — 1984
Business & Marketing Management
Fashion Institute of Technology
Fashion Merchandising/Marketing
Portland State University/ School of Community Health October 2012 - Present
San Diego State University Research Foundation 2001 - 2012
PacifiCare 1981 - 1996
Education
California State University-Long Beach
M.S. Health Science, Public Health/Health Care Adminisration
San Diego State University
B.S. Health Science, Public Health/Health Care Adminstration
US Navy Reserve December 2011 - Present
Family October 2007 - January 2009
PacifiCare October 2002 - October 2007
Prescription Solutions February 2002 - October 2002
EarthLink Inc. February 1998 - February 2001
Ball State University August 1997 - December 1997
Ludwigshafen Volkshochschule June 1996 - July 1996
Virtual World September 1994 - January 1995
San Gabriel Civic Auditorium June 1993 - June 1994
Skills
Healthcare, Software Documentation, Project Management, Data Analysis, Microsoft Office, Visio, Editing, Microsoft Excel, PowerPoint, Technical Writing, SharePoint, SAP, ASP.NET, Internal Communications, Strategic Communications, Communication Skills, Software Project..., Software Development..., Dreamweaver, Clarity, Planview, Analysis, Policy, Process Improvement, Leadership, Troubleshooting, Team Building
Education
California State University-Los Angeles 1994 — 1997
Bachelors, Communication, English
Pasadena City College 1992 — 1995
English, Literature Speech Communication
UnitedHealthcare August 2011 - Present
Silverbells Carolers November 2005 - Present
United HealthCare July 2008 - August 2011
United HealthCare August 2006 - July 2008
PacifiCare July 2003 - August 2006
Spotlight Theatre and School of the Arts October 2001 - June 2003
Seattle-King County Public Health Department September 1996 - October 2001
Lenihan Distributing October 1994 - August 1996
Skills
Process Improvement, Program Management, Visio, Six Sigma, Project Management, Access, Strategic Planning, Process Engineering, Budgets, MS Project, Product Management, Business Process..., Cross-functional Team..., Business Analysis, Change Management, Training, Management, Healthcare, SharePoint, Project Portfolio..., Quality Assurance, Vendor Management, Integration, Business Process, Software Documentation, Testing, Leadership
Education
UnitedHealth Group 2011 — 2011
N/A, Six Sigma Black Belt
Bellevue Community College 2004 — 2005
certificate, Project Management
University of California, Los Angeles 1987 — 1992
BA, music (vocal performance)
Piedmont High School 1984 — 1987
The Fresh Experience-Book writing May 2014 - Present
The Fresh Experience December 2010 - Present
Rocky Mt. Healthplans/CNIC April 2010 - December 2010
CIGNA Healthcare October 2008 - July 2009
Great-West Healthcare January 2006 - July 2007
Great-West Healthcare April 2001 - December 2005
Great West Healthcare April 2001 - December 2005
Pacificare of Colorado July 1999 - December 2000
PacifiCare June 1999 - December 2000
Pacificare of Colorado July 1997 - July 1999
Skills
Excel, Word, Guitar, Professional Speaking, Bassist, Access, PowerPoint, Data Mining, Data Analysis, Data Entry, Outlook, Ten Key, Mathematics Education, Microsoft Word, Microsoft Excel, Motivational Speaking, Negotiation, Software Documentation, Management, Microsoft Office, Music, Insurance, Editing, Customer Service, Public Speaking, Coaching, Team Building, Marketing, Hospitals, Leadership, Training, Employee Benefits, Analysis, Healthcare, Event Management, Guitarist, Sales, Process Improvement, Social Media, Nonprofits, Entertainment, Visio, Songwriting, Social Media Marketing, Facebook, Strategic Planning, Project Management, Time Management, Program Management, Event Planning
Education
Dick Grove School of Music 1985 — 1986
N/A, Music Theory/Guitar Improvisation/Music Business Contract Law
California State University-Northridge 1980 — 1986
BS Degree, Business Administration-Marketing
Beverly Hills High School 1970 — 1974
General, General
C.D. Burnett/ASPS June 2012 - Present
Kaiser Permanente June 2011 - Present
ASPS July 2010 - Present
MEND May 2011 - August 2012
Blue Shield of California November 2010 - December 2010
Kaiser Permanente September 2006 - August 2010
Kaiser Permanente November 2004 - September 2006
CIGNA Healthcare February 2000 - November 2004
Traveler's Insurance 1990 - 1993
PacifiCare 1985 - 1989
Skills
Health Insurance, Policy Analysis, Problem Solving, Word, EMR, Healthcare, Documentation, Business Analysis, Mentoring, Visio, Data Analysis, Requirements Analysis, Customer Service, PowerPoint, Excel, Microsoft Office, Customer Relations, Analysis, Troubleshooting, Team Building, MS Project, Coaching, Administration, Compliance, Project Planning, Resource Management, Quality Assurance, EHR, Budgeting, Organizational..., Public Speaking, Team Leadership, Research, SharePoint, User Acceptance Testing, Microsoft Excel, Software Documentation
Education
California State University-Northridge 1999 — 2003
Master of Public Administration (MPA) B.A, Sociology
PMTA 2013 — 2013
Project Management-PMP Certification
CompTia 2008 — 2008
CTT+
Life Office Management Association (LOMA) 1991 — 1991
Certificate, Life and Health Insurance
Kaiser Foundation Health Plan June 2011 - Present
International SOS June 2010 - June 2011
Word & Brown, HealthCompare February 2010 - March 2011
WellPoint October 2008 - December 2009
United Healthcare 2005 - August 2008
PacifiCare Health Systems 2003 - 2005
PacifiCare 2000 - 2003
PacifiCare 1997 - 2000
CalOptima 1995 - 1997
SmithKline Beecham 1993 - 1995
Skills
Process Improvement, Cross-functional Team..., Budgets, Program Management, Business Process..., HIPAA, Project Management, Training, Business Process, Management, Marketing, Governance, Strategic Planning, Healthcare, Product Management, Contract Negotiation, Team Leadership, Six Sigma, Leadership, PMO, Customer Service, PMP, Business Strategy, Marketing Strategy, Change Management, Business Analysis
Education
California State University-Long Beach 1984 — 1989
BA, Journalism
Parkview Health September 2009 - Present
UnitedHealth Group 2007 - 2008
UnitedHealthCare AMS 1999 - 2008
PacifiCare / American Medical Security 1999 - 2008
PacifiCare 2006 - 2007
American Medical Security 1999 - 2006
Union Insurance Company August 1992 - June 1999
Meridian Mutual Insurance Company July 1982 - July 1992
American States Insurance Company 1974 - 1982
Skills
IT Service Management, Leadership, Management, Software Development, IT Management, SDLC
Education
Butler University 1964 — 1969
B.S., Radio/Television
Cathedral High School 1960 — 1964
Farmers Insurance May 2015 - August 2015
John Hunzicker Studio October 2007 - August 2014
Hunzicker Dental Ceramics January 1999 - October 2002
PacifiCare July 1996 - June 1997
PacifiCare June 1995 - July 1996
Press-Telegram September 1986 - February 1989
Press Telegram September 1982 - September 1986
Press Telegram February 1981 - August 1982
Skills
Office Management, Marketing, Operations Management, Customer Service, Supervisory Skills, QuickBooks, Microsoft Office, Quality Assurance, Sales, Labor Relations, Digital Photography, Strategic Planning, Program Management, Team Building, Public Speaking, Editing
Education
University of Southern California 1985 — 1986
Certificate, Management Effectiveness
California State University-Long Beach 1977 — 1980
Bachelor of Arts, Speech Communication with emphasis in Organizational Theory
Delta Dental of California December 2004 - Present
Delta Dental of California November 2002 - December 2004
PacifiCare April 2001 - January 2002
Stein Roe Investment Counsel LLC October 2000 - April 2001
Skills
Vendor Management, Microsoft Office, Oracle Applications, Troubleshooting, Security, Access, Sales, Management, Visio, Analysis, Insurance, Process Improvement, Program Management, Software Documentation
Education
University of Phoenix 2013 — 2015
Bachelor of Science, Business Management, 3.35
City College of San Francisco 1995 — 2003
Associate of Arts (AA)
Immaculate Conception Academy High school 1991 — 1995
HS Diploma
Amgen Inc July 2010 - Present
Amgen Inc December 2005 - July 2010
PacifiCare January 2005 - December 2005
Esoterix September 2001 - January 2005
Toyota Financial Services June 2000 - July 2001
Skills
Sop, Laboratory, Trackwise, SAP, PowerPoint, Microsoft Word, Outlook, MS Project, Lifesciences, Validation, Biotechnology, Pharmaceutical Industry, Assay Development, GCP, ELISA, Molecular Biology, FDA, GMP, Clinical Research, Clinical Trials, Clinical Development, Biopharmaceuticals, Oncology, Cognos, Brio Query, Microsoft Excel, SnagIt, Six Sigma, Learning Management..., EDM, SOP, Life Sciences
Education
California Polytechnic State University-San Luis Obispo 1998 — 2000
Bachelor of Science (B.S.), Biochemistry
Moorpark College 1995 — 1998
Biochemistry
American Express March 2007 - Present
Watson Laboratories of Arizona September 2005 - March 2007
Cardinal Health January 2000 - September 2005
PacifiCare June 1997 - December 1999
Randstad June 1994 - June 1997
Sprint 1989 - 1991
Skills
Succession Planning, Onboarding, Talent Management, Employee Relations, Performance Management, Organizational Structure, Workforce Planning, Organizational..., Employee Engagement, Organizational Design, Labor Relations, Talent Acquisition, College Recruiting, HRIS, Benefits Administration, Deferred Compensation, HR Policies, Employee Benefits, Acquisition Integration, Organizational..., Training, Recruiting, Human Resources
Education
Arizona State University
B.A, Organizational Communication, specializing in Human Resources
Arizona State University
Clarity Technology Partners July 2015 - Present
SunnySlope Customs April 2014 - Present
Taos June 2013 - July 2015
Clearwater Analytics November 2011 - June 2013
Taos April 2010 - November 2011
MetLife October 2006 - December 2009
LendingTree November 2004 - March 2006
Option One Mortgage March 2001 - October 2004
Ameriquest Mortgage 2000 - 2001
PacifiCare 1996 - 2000
Skills
Applicant Tracking..., Technical Recruiting, Talent Acquisition, Recruiting, Sourcing, Employee Relations, Onboarding, College Recruiting, Internet Recruiting, Human Resources, Personnel Management, SaaS, Leadership, Sales, Taleo, Interviews, Employee Engagement, Management, HR Policies, Benefits Negotiation, Talent Management, HRIS, Temporary Placement, Hiring, Screening, Staffing Services, Screening Resumes, Deferred Compensation, Contract Recruitment, Vendor Management, Benefits Administration, Cold Calling, Consulting, Employee Benefits, Employee Training, Executive Search, PeopleSoft, Performance Management, Permanent Placement, SDLC, Staff Augmentation, Succession Planning, Training
Education
Capella University 2009 — 2013
Bachelor of Science (BS), Human Resources Management
El Modena
Hewlett-Packard December 2012 - Present
US Technical Services, INC 2009 - 2012
DIRECTV 2005 - 2009
DIRECTV July 2003 - August 2005
DIRECTV 2000 - 2003
PacifiCare 1993 - 2000
Digital Equipment Corporation (DEC) 1986 - 1993
Skills
ITIL v3 Foundations..., Enterprise Architecture, IT Outsourcing, IT Strategy, Virtualization, Project Management, Project Planning, Vendor Management, Integration, Data Center, Program Management, Outsourcing, Enterprise Software, IT Management, Cloud Computing, Servers, Business Analysis
Education
California State University-Dominguez Hills
Bachelor's Degree, Computer Science
Los Angeles City College
Associate's Degree, Computer Science
Cambridge Cognition December 2014 - Present
Myriad Genetics November 2012 - Present
Myriad Genetics June 2014 - December 2014
Myriad Genetics February 2012 - November 2012
GlaxoSmithKline June 2011 - February 2012
GlaxoSmithKline August 1999 - June 2011
GlaxoSmithKline 2005 - 2007
GlaxoSmithKline 1999 - 2005
Schering-Plough Pharmaceuticals January 1998 - August 1999
PacifiCare 1995 - 1998
Skills
Business Development, Change Management, Business Strategy, Market Development, Pharmaceutical Industry, Pharmaceutical Sales, Medical Devices, Sales Management, Managed Care, Healthcare, Urology, Sales Effectiveness, Endocrinology, Product Launch, Recruiting, Cardiology, Sales Operations, Business Planning, Strategy, Leadership, Management, Training, Oncology, Sales, Strategic Planning, Cross-functional Team..., Biotechnology, Project Management, Product Management, Life Sciences, Marketing, Team Leadership, Strategic Thinking, Diabetes, Business Process...
Education
Arizona State University 1997 — 1999
MBA
Indiana University Bloomington 1989 — 1993
B.S., Science
Elkhart Central
Girl Scouts - Arizona Cactus-Pine Council July 2010 - Present
International Genomics Consortium October 2008 - April 2010
Arizona Corporation Commission November 2006 - October 2008
Care 1st January 2006 - November 2006
VistaCare July 2001 - May 2005
PacifiCare November 1999 - July 2001
Public Accounting: Comperhensive Accounting Servcies and Harden & Hamilton, PC. July 1997 - March 1999
Skills
Accounting, Financial Reporting, QuickBooks, Budgets, Payroll, GAAP, Microsoft Excel, Internal Controls, Variance Analysis, Managerial Finance, General Ledger, Cost Accounting, Nonprofits, US GAAP, Financial Statements, Fixed Assets, Great Plains Software, Microsoft Office, Financial Accounting, Account Reconciliation
Education
Arizona State University 1995 — 1997
Bachelor of Science (B.S.), Accounting
Jilin United College, Jilin, China 1989 — 1992
International Business
Double Tree by Hilton/Anaheim-Orange County December 2011 - February 2015
Starwood Hotels & Resorts Worldwide, Inc. September 2005 - February 2009
PacifiCare January 2005 - August 2005
InterContinental Hotels Group (IHG); September 2001 - December 2004
Disneyland Resort November 1991 - August 2001
Skills
Accounts Receivable, Accounts Payable, Hotels, Hospitality Industry, Front Office, Restaurants, Receptionist Duties, IP PBX, Food & Beverage, Oracle, Hospitality, Revenue Analysis, OnQ, Property Management...
Education
California State Polytechnic University-Pomona 2011 — 2014
Bachelor's Degree, Hospitality Administration/Management
Santiago Canyon College 2006 — 2009
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Bel Air Presbyterian Church September 2010 - Present
Kelly Wearstler, Inc. November 2009 - October 2010
Cedars-Sinai Medical Center February 2005 - August 2008
PacifiCare 2002 - 2005
Kaiser Foundation Health Plan 2000 - 2002
Greater Newport Physicians 1998 - 2000
Skills
Project Management, Adobe Creative Suite, Social Media, Advertising, Graphic Design, Editing, Photoshop, Marketing, Public Speaking, Social Networking, Social Media Marketing, Web Design, Analysis, Data Quality, Microsoft Office, WordPress, PowerPoint, Photography, Blogging, Public Relations
Education
University of California, Los Angeles 2008 — 2010
Design Communication Arts
Massachusetts Institute of Technology 2004 — 2005
Information Quality
California State University-Chico 1994 — 1997
BS, Health Administration
Thales Avionics April 2011 - Present
RJ Consulting March 2005 - March 2008
Pacificare October 2001 - July 2002
Beyond Solutions, Inc. October 2000 - October 2001
Aames Financial Corporation formerly Aames Home Loan March 1994 - February 2000
NavCom Defense Electronics, Inc. September 1987 - March 1993
Skills
Visio, SDLC, Requirements Analysis, Software Documentation, Business Analysis, Databases, Quality Assurance, Agile Methodologies, SQL, Microsoft SQL Server, Analysis, Process Improvement, Business Process, Access, Visual Basic, Data Analysis, Crystal Reports, Microsoft Excel, COBOL, Program Management, Training, MS Project, Requirements Gathering, Risk Management, ERP, Testing, Software Project..., HTML, Management, Systems Analysis, Software Development, Business Intelligence, User Acceptance Testing
Education
California State University-Los Angeles
B.A., Economics
UCI Extension
Testing, Verification and Validation, Requirements Management
Amherst College
Economics
SQlSteps 2014 — 2014
SQL Query Writing
BATTLINK December 1999 - Present
InfoPros October 2013 - January 2015
InfoPros July 2013 - October 2013
MWH Global February 2006 - January 2013
Great Indoors - Closet Shop April 2002 - October 2004
Heinrich Advertising Agency July 2001 - August 2002
PacifiCare August 1997 - November 1999
JMM Operational Services, Inc August 1992 - August 1997
HOH Associates, Inc September 1989 - July 1992
Skills
Graphic Design, Art Direction, Photography, Print, Multimedia, InDesign, Photoshop, Illustrator, Graphics, Project Management, Proposal Writing, Brochures, Newsletters, Direct Mail, Creative Strategy, Marketing
Education
University of Denver
Master of Arts Degree, Digital Design Media Studies
Adams State University 1986 — 1989
Bachelor of Arts Degree, Business Administration; Advertising; Photography
Chrissy's Cleaning Service July 2014 - Present
CPTmedianews April 2004 - Present
PacifiCare November 1996 - August 2003
Skills
Photoshop, Dreamweaver, FTP, Microsoft Office, Organization, Piano Playing, Transcription, Assist with Student..., WordPress, Joomla, Social Media Marketing, Email Marketing, Microsoft Word, Web Design, Marketing, Online Marketing, Web Marketing, Google Analytics, CMS, Social Media, Web Analytics, Customer Service, Sales, Team Building, Process Improvement
Education
Cypress College
Nationwide I Pet Insurance February 2009 - Present
DMB Risk Solutions March 2008 - October 2008
MorFynn Medical January 2007 - December 2007
PacificCare 2002 - 2003
PacifiCare 2000 - 2002
EDS 1999 - 2000
EDS 1998 - 1999
EDS 1996 - 1998
EDS 1994 - 1996
Xerox 1983 - 1994
Skills
Cross-functional Team..., Software Project..., Program Management, SDLC, Process Improvement, Business Analysis, Visio, Project Management, Project Planning, Agile Methodologies, Vendor Management, Change Management, Analysis, Business Process..., Contract Negotiation, Leadership, Management
Education
California State University-Fullerton 1994 — 1997
MA, Anthropology
San Diego State University-California State University 1990 — 1992
BA, Anthropology
Molina Healthcare May 2013 - Present
MEDEX Healthcare, Inc. August 2012 - May 2013
MEDEX Healthcare, Inc. June 2006 - October 2012
PacifiCare July 2005 - June 2006
PacifiCare of California June 2005 - July 2005
PacifiCare of California June 2004 - June 2005
Charles R. Drew University of Medicine and Science October 2003 - June 2004
Huntington Memorial Hospital March 2003 - May 2003
California State Student Association The California State University October 2001 - March 2003
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Social Media, Health Insurance, Insurance, Claims Management, Workers Compensation, Operations Management, Process Improvement, QuickBooks, Visio, Macromedia, Project Coordination, Program Facilitation
Education
California State University-Long Beach 2001 — 2003
Bachelor's degree, Health/Health Care Administration/Management
Temple University 1998 — 2000
Registered Nursing/Registered Nurse
Gammage Realty Group LLC January 2014 - Present
Legacy Home Inventory, LLC June 2013 - Present
Arizona State University November 2011 - June 2013
ASU Foundation February 2003 - December 2011
PacifiCare 1991 - 2001
Securities Industry 1986 - 1991
Skills
Management, Project Management, Sales, Operations Management, Entrepreneurship, Cross-functional Team..., Networking, Insurance, Product Management, Investments, Software Documentation, Real Estate Development, Leadership, Strategic Planning, Public Speaking, Finance, Budgets, Marketing, Team Building
Education
Arizona State University 1998 — 2000
MBA, Business
Montana State University-Bozeman 1982 — 1986
B.S., Education / Management
Eastern Montana College 1981 — 1982
Business
Dignity Health February 2013 - Present
Schaller Anderson January 2010 - February 2013
Health Net January 2003 - January 2010
PacifiCare June 2000 - December 2002
Catholic Healthcare West 1996 - 2000
Skills
Provider Relations, Managed Care, Medicaid, Health Insurance, Network Development, Medicare, HMO, Healthcare Consulting, Medical Billing, Health Policy, PPO, Healthcare, Program Management, Finance, Healthcare Industry, Contract Negotiation, Leadership, Strategic Planning, Healthcare Management, Hospitals, Strategic Financial..., EHR, Pharmacy Benefit..., Healthcare Reimbursement, Long-term Care, EMR, Employee Benefits, Analysis, Medical Terminology, Claim, Medicare Part D, Insurance, Healthcare Information..., Revenue Cycle, Financial Analysis, Human Resources, Practice Management, Medicare/Medicaid..., Process Improvement, Physician Relations, HIPAA, Physicians
Education
Arizona State University 1989 — 1991
BA, Accountancy
UCI Extension - Global StrategicSourcing, PMP Courses June 2008 - Present
UCSD Extension 2008 - Present
CUSTOMatrix, Inc. 2008 - 2009
SAP 2006 - 2007
PacifiCare December 2005 - June 2006
IBM 1999 - 2005
Jenny Craig 2001 - 2004
IBM Global Services 1999 - 2004
Grant Thornton LLP 1997 - 1999
Sunrise Medical 1998 - 1998
Skills
PMO, Strategic Planning, Customer Relations, Mergers, Process Improvement, Change Management, Program Management, Cross-functional Team..., Management, Management Consulting, Project Management, Customer Service, CRM, Leadership Development, ERP, Business Analysis, Leadership, Manufacturing, Supply Chain Management, Analysis, Team Leadership, Project Planning, Team Building, Business Development, Mergers & Acquisitions, Strategy, PMP, SAP, Budgets, Public Speaking, Human Resources, Business Strategy, Risk Management, Business Intelligence, Sales, Business Planning
Education
Pace University 1975 — 1982
ABD -All But Dissertation, Business - Economics, Finance, Mgmt Studies
Columbia Engineering 1969 — 1971
MS, Operations Research, Management Sciences
USAF Flight Scool 1963 — 1965
Pilot Checkout, Pilot Wings - B52 Checkout, SAC
United States Military Academy at West Point 1959 — 1963
Arts, Sciences and Literature
Consulting February 2008 - Present
Fortel Traffic October 2008 - March 2010
VMK, Inc. December 2003 - February 2009
Alliance Inspection Management April 2006 - June 2007
Western Nonwovens, Inc. May 2005 - December 2005
PacifiCare January 2005 - May 2005
Davisco II, Inc. October 2002 - May 2005
Printronix June 2003 - December 2004
Intarsio February 2002 - June 2002
Duke Financial April 2002 - May 2002
Skills
Business Planning, Cost Reduction, Forecasting, Budgeting, Cash Flow Forecasting, Profit, Financial Modeling, Start-ups, Financial Analysis, Process Improvement, Mergers, Internal Controls, P&L, Restructuring, Due Diligence, Planning, ERP, Risk Management, Cross-functional Team..., Financial Planning, Team Building, Team Leadership, Process Engineering, Strategic Planning, Financial Reporting, Budgets, Project Planning, Management, Strategic Financial..., Accounting, Mergers & Acquisitions, Entrepreneurship, Pricing
Education
Brigham Young University
M.B.A., Finance
Brigham Young University
B.S., Psychology (English minor)
Fullerton Union High School
Diploma
Reliance Steel & Aluminum Co. August 2014 - Present
Toyota Financial Services January 2013 - August 2014
Toyota Financial Services September 2008 - December 2012
Toyota Financial Services October 2005 - August 2008
Toyota Financial Services September 2004 - October 2005
Boeing June 2001 - September 2004
Boeing Capital Corporation February 2000 - June 2001
PacifiCare October 1997 - February 2000
Skills
Integration, SAP, Business Intelligence, SDLC, Outsourcing, Change Management, SAP CRM, IT Management, Project Portfolio..., SAP R/3, Budgets, User Acceptance Testing, PeopleSoft, Leadership, Team Management, SAP BW, Management, SAP ERP, MS Project, Project Management, Testing, Requirements Gathering, Requirements Analysis, Business Analysis, Process Improvement, Business Process..., Visio, Project Planning, Team Leadership, SAP Financial, Software Documentation, Business Process, Databases, ERP, Oracle, Cross-functional Team..., Software Project..., Management Consulting, Program Management, PMP, Vendor Management, PMO, CRM, Microsoft Project
Education
California State University-Fullerton
Bachelor's degree
UnitedHealthcare February 2012 - Present
UnitedHealthcare February 2010 - February 2012
United Healthcare December 2002 - January 2010
PacifiCare 1997 - 1999
PacifiCare Health Systems 1995 - 1997
Bristol Park Medical Group 1991 - 1995
Skills
Leadership, Program Management, Management, Medicare, Training, Healthcare, Medicaid, Data Analysis, Insurance, Health Insurance, Employee Benefits
Education
Cornell University
BS, Human Service Studies/Adult Education & Aging
University of Southern California
MHA & MS, Health Administration, Gerontology
AltaMed Health Services March 2014 - Present
Public Storage June 2011 - February 2014
Disneyland Resort March 2009 - June 2011
Arbonne International November 2006 - October 2008
PacifiCare January 1998 - January 2006
Secure Horizons-PacifiCare January 1996 - January 1998
Skills
Verint Blue Pumpkin, Aspect Workforce, IEX Total View, Interactive Intelligence, Enterprise E-Time, Report Writer, MS Office Suite, Avaya Communication..., E-Quality Witness, Vendor Management, Training, Process Improvement, Customer Service, Leadership, Management, Strategic Planning, Team Building
Education
California State University-Fullerton 2008 — 2008
Certificate in Professional Meeting Planning
California State University-Fullerton 1991 — 1996
BA Psychology
California State University-Fullerton 1991 — 1996
B.A
Cerritos College 1988 — 1991
Associate in Arts
Downey High School 1985 — 1988
Diploma
Cerritos College
Associate Certificate
United Health Technologies Middleware Production Support /RDB DBAUnitedHealth Group1991 - Present
Super Bike Nation 2008 - 2009
IBM Global Services March 2001 - January 2006
IBM 2001 - 2006
Pacificare 1991 - 2001
Pacificare 1991 - 2001
California Dental Health Plan (Later Pacficare Dental and Vision) October 1991 - June 1995
Skills
Servers, Enterprise Architecture, Storage, Disaster Recovery, Networking, SAN, Data Center, AIX, SDLC, IT Strategy
Education
California State University-Fullerton 1997 — 2001
Honeywell September 2011 - Present
Honeywell March 2010 - September 2011
Honeywell Aerospace April 2007 - March 2010
Honeywell Aerospace April 2006 - April 2007
Honeywell Aerospace May 2005 - April 2006
Honeywell Aerospace June 2004 - May 2005
AAA January 2001 - August 2002
PacifiCare July 1998 - January 2001
Skills
Marketing and Product..., Strong Analytical Skills, Problem Solving Skills, DFSS Green Belt, Microsoft Office, SharePoint, Program Management, Project Management, Financial Analysis, Budget Reconciliation, Strategic Planning, Performance Metrics, Business Intelligence, Metric Development, Metrics Reporting, Key Performance..., Outsourcing, Supplier Management, Global Operations, Operations Management, Web Development
Education
Arizona State University - W. P. Carey School of Business 2002 — 2004
Master, Business Administration
Arizona State University - W. P. Carey School of Business 2002 — 2004
Master of Science, Information Management
University of California, Irvine 1994 — 1998
B.S., Biology
Elementary
Blue Shield of California April 2013 - Present
Blue Shield February 2006 - Present
Blue Shield of California October 2004 - February 2006
BenefitMall July 2003 - October 2004
PacifiCare July 1991 - January 2003
Skills
Health Insurance, Managed Care, Insurance, Employee Benefits, Health Savings Accounts, Long-term Care, Underwriting, Healthcare, Account Management, Workers Compensation, Vendor Management
Education
California State University-Long Beach 1993 — 1995
Masters, Public Health
UnitedHealth Group April 2008 - Present
Secure Horizons From United Healthcare November 1998 - March 2008
Pacificare 1998 - 2007
Skills
Vendor Management, Medicare, Managed Care, HIPAA, Network Development, Insurance, Medicaid, Strategic Planning, Provider Relations, Leadership, Access, HMO, Healthcare, Team Building, Visio
Education
Cerritos College
HealthCare Partners September 2012 - Present
Viant 2009 - August 2012
OCFMC 2002 - 2009
HFMA 2003 - 2008
PacifiCare Health Systems 1995 - 2002
PacifiCare 1995 - 2002
Aetna Health Plans 1991 - 1995
PPO Alliance 1986 - 1989
Skills
Network Development, Provider Relations, PPO, Managed Care, Medicare, Medicaid, HMO, Healthcare Industry, Health Insurance, HIPAA, Healthcare Consulting, Healthcare
Education
California State University-Fullerton 1970 — 1974
Bachelor of Arts (B.A.), Sociology, Minors in Math, History and English
PacifiCare Project ManagerBlue Shield of California2001 - 2005
Skills
Health Policy
Education
California State University-Northridge 1990 — 1995
Humana January 2012 - Present
Humana February 2008 - January 2012
United Healthcare January 2006 - February 2008
PacifiCare January 1995 - January 2006
Skills
Network Development, Provider Relations, HMO, PPO, Health Insurance, Managed Care
Education
Dallas Baptist University 1977 — 1979
America's Health Insurance Plans (AHIP) August 2013 - Present
America's Health Insurance Plans (AHIP) August 2007 - July 2013
CIGNA September 2006 - August 2007
California Association of Health Plans March 2004 - August 2006
PacifiCare Health Systems 1999 - 2004
PacifiCare 1994 - 1999
Skills
Managed Care, Healthcare, Medicare, Regulations, Health Policy, Medicaid, Health Insurance
Education
California State University-Long Beach 2000 — 2005
MHA, Health Care Administration
California State Polytechnic University-Pomona 1989 — 1995
BS, Urban and Regional Planning
Adobe March 2015 - Present
JPMorgan Chase February 2013 - February 2015
Experian Consumer Direct February 2006 - February 2013
UnitedHealth Group 2000 - 2006
PacifiCare 2000 - 2006
Skills
SDLC, Data Warehousing, Business Intelligence, Microsoft SQL Server, SQL, Business Analysis, Data Modeling, Analytics, ETL, SSIS, Agile Methodologies, Visio, Software Project..., Cognos, T-SQL, Databases, SOA, Requirements Analysis, SharePoint, Vendor Management, .NET, Integration, Enterprise Architecture, Software Development, Oracle, Database Design, Informatica, ASP.NET, Web Development, Oracle SQL
Education
California State Polytechnic University-Pomona 1989 — 1993
Bachelor of Science (B.S.), Computer Information Systems and Business Administration
California State Polytechnic University-Pomona
Splendor February 2011 - Present
Images Matter October 2005 - Present
Empower 180 November 2009 - December 2010
Sanofi-Aventis Pharmaceuticals May 2001 - October 2005
Dress for Success Denver September 2000 - May 2001
PacifiCare (formerely FHP Healthcare) July 1988 - April 2000
PacifiCare 1997 - 2000
Skills
Fundraising, Marketing Strategy, Customer Service, Sales, Written & Oral..., Product Marketing, Training, Account Management, Direct Sales, Direct Marketing
Education
California State University-Long Beach
BA, Journalism, Public Realtions & Marketing
La Canada High School
Aetna May 2013 - Present
Coventry Health Care January 2000 - Present
PacifiCare 1995 - 1999
Skills
Underwriting, Managed Care, Healthcare, Health Insurance, Insurance, Employee Benefits, Reinsurance, Data Analysis, Health Savings Accounts, Long-term Care, Process Improvement, Health Care Reform, Access, Life Insurance
Education
Arizona State University 1986 — 1990
UnitedHealthcare March 2007 - Present
UnitedHealthcare June 2005 - March 2007
PacifiCare January 2002 - June 2005
PacifiCare January 2000 - 2002
Education
California State University-Fullerton 1996 — 1999
Bard Peripheral Vascular August 2015 - Present
DLC Resources, Inc. September 2014 - July 2015
Advanced Integration Technologies, a division of UCT September 2008 - September 2014
TriZetto December 2003 - September 2008
NCS Pearson October 1999 - December 2003
MedPro September 1998 - October 1999
PacifiCare May 1997 - August 1998
Mesa Public Schools August 1991 - April 1997
Skills
HRIS, Employee Benefits, Benefits Administration, Employee Relations, Applicant Tracking..., Talent Acquisition, Talent Management, Performance Management, Human Resources, Recruiting, Training, New Hire Orientations, HR Policies, Management, Benefits Negotiation, Process Improvement, Analysis, Leadership
Education
Arizona State University 1995 — 1997
BS
Mesa Community College 1992 — 1995
AAS
HRCI
Professional Human Resources Certification (PHR)
Associated Industries September 2008 - Present
PREMERA BLUE CROSS 2001 - 2008
HEALTH PLAN OF NEVADA, Las Vegas, NV 2000 - 2001
EYE CARE PLAN OF AMERICA, Phoenix, AZ 1997 - 2000
PacifiCare 1996 - 1997
CIGNA HEALTH CARE, Phoenix, AZ 1995 - 1996
PCS Health Systems, Scottsdale, AZ 1982 - 1995
Skills
Customer Service, Employee Benefits, Process Improvement, Strategic Planning, Team Building, Program Management, Healthcare, Change Management, Health Insurance, Project Management, Contract Negotiation, Team Leadership, Business Development, Managed Care, Sales, Strategy, Operations, Vendor Management, Budgets, Operations Management, Project Planning, Business Analysis, Leadership, Insurance, Management, Human Resources, Account Management, Coaching, Call Centers, Recruiting, Leadership Development, Forecasting, Policy, Medicare
Education
Arizona State University
Bachelors
Optum Insight August 2006 - Present
Keane, Inc. March 2002 - July 2006
Pacificare Health Systems May 1993 - February 2002
Pacificare 1993 - 2002
Education
Cerritos College
PacifiCare Supervisor, Prior Authorization Clinical Team & Provider Dispute UnitPacifiCareMarch 2005 - January 2007
Education
California State University-Dominguez Hills 1999 — 2001
Blue Shield of California November 2013 - Present
Molina Healthcare May 2006 - October 2013
PacifiCare 2003 - 2006
NetCatalyst 1999 - 2002
Woodview-Calbasas Hospital 1991 - 1993
Skills
Business Strategy
Education
University of California, Irvine - The Paul Merage School of Business 1997 — 1999
Master of Business Administration (MBA), Finance, General
California State University-Northridge 1985 — 1991
Bachelor's, Finance, Economics
HealthNet September 2008 - September 2009
PACIFICARE 1994 - 2001
Education
Arizona State University 1987 — 1991
California State University, Fullerton June 2013 - Present
California State University, Fullerton 2011 - 2013
CSUF 2004 - 2011
California State University, Fullerton 2001 - 2004
California State University, Fresno 1999 - 2001
PacifiCare 1990 - 1999
Education
California State University-Fullerton 2006 — 2011
Bachelor of Arts (B.A.), Comparative Religion
UnitedHealthcare December 2014 - Present
UnitedHealthcare January 2013 - December 2014
UnitedHealthcare June 2010 - January 2013
PacifiCare October 2006 - May 2010
PacifiCare Health Systems January 2003 - October 2006
Education
Cerritos College
Paralegal
United Health Care 2006 - Present
PacifiCare 2000 - 2006
Skills
Underwriting, Health Insurance, Insurance, Medicare, Managed Care, Risk Management, Financial Analysis, HMO, Claim, Health Savings Accounts
Education
California State University-Fullerton
Bachelor of Arts (B.A.), Communications with concentration in Public Relations
DHX June 2006 - Present
Independent Entertainment Professional September 2005 - Present
SCAN Health Plan September 1996 - June 2006
PacifiCare February 1994 - September 1996
LAC+USC Medical Center February 1992 - February 1994
Skills
Strategic Planning, Management, IT Management, Leadership, Project Planning, Process Improvement, Visio, Cloud Computing, Change Management, Vendor Management, Business Intelligence, Program Management, EDI, Microsoft Office, Software Documentation, Integration, Microsoft Excel, Google Apps, Google Apps Deployment, ERP, Operations Management, IT Strategy, Business Process..., Cross-functional Team..., Supply Chain Management, Team Building, Budgets, Business Process, Project Management, Supply Chain, Team Leadership, Software Development, Logistics, Filemaker Pro, Disaster Recovery, Account Management
Education
California State University-Dominguez Hills 1988 — 1991
Bachelor of Science, Business Administration - Accounting
California State University-Long Beach 1984 — 1988
Electrical Engineering
Artesia High School 1982 — 1984
Whitney High School 1978 — 1982
Bank of America March 2009 - Present
Countrywide Home Loans November 2002 - March 2009
Pacificare 2000 - 2001
Roshka, DeWulf, Patten July 1998 - December 2000
Education
Arizona State University 1998 — 2000
Bachelor's degree, Business/Corporate Communications, Summa Cum Laude
EBI Consulting January 2014 - Present
Core Development Services June 2011 - January 2014
City of Pasadena September 2009 - March 2011
DMAR Designs March 2008 - June 2009
Kaiser Permanente IT August 2005 - September 2007
PacifiCare 2005 - August 2005
Skills
Entitlements, Epic Systems, Urban Planning, Project Planning, Zoning, Land Use, Project Management, Community Development, CEQA, Economic Development, Comprehensive Planning, Community Outreach, Land Use Planning, Site Acquisition, Government, Sustainability
Education
Cal Poly Pomona 2009 — 2011
Master of Urban and Regional Planning, Environmental Planning
University of California, Irvine 2000 — 2004
Bachelor of Arts (B.A.), International/Global Studies
21st Century Computing Services 2005 - Present
ACS January 2001 - April 2005
StarTronix 1996 - 1997
PacifiCare Health Systems 1991 - 1996
PacifiCare 1991 - 1996
Verizon Cellular 1989 - 1991
Jorgensen Steel 1981 - 1988
Education
California State University-Long Beach - College of Business Administration 1985 — 1990
Master of Business Administration (MBA), IT and HR
First Baptist Church of San Antonio April 2015 - Present
First Baptist Church of San Antonio March 2013 - Present
Sewing and Such February 2010 - December 2013
Janet Larson January 2009 - June 2011
Frost & Sullivan August 2008 - December 2008
Frost & Sullivan November 2007 - August 2008
Janet Larson April 1997 - November 2007
PacifiCare February 1996 - April 1997
Southwest Region July 1995 - February 1996
PacifiCare February 1994 - July 1995
Skills
Project Planning, Recruitment/Retention, Customer Relations, Outlook, Policy, PeopleSoft, Ceridian, Time Management, Customer Service, Recruiting, Training, Human Resources, Public Speaking, Employment-based..., Employee Benefits, Compensation Structures, New Hire Orientations, Event Planning, Project Management, Strategic Planning, Analysis, Microsoft Word, PowerPoint, Organizational..., Personnel Management, Access, Management, Payroll, Public Relations, Onboarding, Nonprofits, Editing, HRIS, Social Networking, Newsletters, Leadership, Organizational..., Performance Management, Small Business, Staff Development, Administration, Coaching, Marketing, Microsoft Excel, Benefits Administration, Employee Relations, Teaching
Education
Dallas Baptist University 1990 — 1991
Bachelors, Applied Business Administration Management
Wade's College 1987 — 1989
AA, Fashion / Interior Design
UnitedHealth Group 2006 - Present
UnitedHealth Group (formerly PacifiCare Health Systems) 2006 - Present
IBM 2003 - 2006
Keane 2003 - 2003
PacifiCare 2000 - 2003
Healthnet 1997 - 2000
Health Net 1997 - 2000
PacifiCare Health Systems 1993 - 1997
PacTel Cellular 1990 - 1993
PacifiCare Health Systems 1988 - 1990
Skills
Business Intelligence, SDLC, AIX, Enterprise Architecture, IT Strategy, Vendor Management, Disaster Recovery, Requirements Analysis, Cloud Computing, Integration, Visio, IT Service Management, Data Center, Process Improvement, IT Management, Data Warehousing
Education
California State University-Dominguez Hills
Aetna August 2008 - Present
Aetna June 2004 - August 2008
PacifiCare September 1991 - June 2004
Education
California State University-Fullerton, Mihaylo College of Business and Economics 1988 — 1990
BA, Business Administration
University of Tennessee-Knoxville 1985 — 1988
Business Administration
United HealthCare Group October 2006 - Present
First Medical Management 2004 - 2005
IBM Global Services 2003 - 2005
IBM 2001 - 2005
PacifiCare 2003 - 2004
Education
California State University-Fullerton, Mihaylo College of Business and Economics
BS, MIS
MD Anderson Cancer Center 2014 - Present
MD Anderson Cancer Center 2010 - 2014
PacifiCare 2007 - 2008
Skills
EMR, Healthcare Management, Healthcare Information..., Healthcare, IDX, HIPAA, Medical Billing, CPT, ICD-9, Medicare, Provider Relations, Medical Terminology, Medicaid, Medical Coding, EHR, Hospitals, Process Improvement, Quality Improvement, Healthcare Industry
Education
Texas Woman's University 2010 — 2012
Master's degree, Health Care Administration, 4.0
Chapman University 2008 — 2009
Master's, Health Care Administration
University of California, Riverside
Bachelor's degree, Business Administration
Kaiser Permanente (SCPMG) November 2008 - Present
UnitedHealthcare December 2005 - July 2008
Pacificare September 2003 - December 2005
PacifiCare April 2001 - September 2003
Skills
Underwriting
Education
California State University-Long Beach 1990 — 1993
MBA, Business
California State University-Long Beach 1984 — 1988
BS, Finance
CoBank November 2011 - November 2013
Jeppesen October 2005 - May 2011
Norgren September 2003 - April 2005
PacifiCare 2002 - 2003
Covad Communications November 1999 - February 2002
CommNet Cellular (now Verizon Wireless) April 1994 - November 1999
Skills
Administrative Support, Event Management, Budgeting, Team Building, Mergers, Administrative..., Budgets, Microsoft Office, Event Planning, Contract Negotiation, Customer Service, Strategic Planning, Project Management, PowerPoint, Visio, Research, Integration, Mergers & Acquisitions, Team Leadership, Microsoft Excel, Business Development, Operations Management, Contract Management, Project Planning, Process Improvement, Employee Relations, Time Management, Analysis, Program Management, Leadership, Access, Software Documentation, Human Resources, Administrative...
Education
California State Polytechnic University-Pomona
California State University-San Diego
B.A, Liberal Arts/History
Citrus College-Glendora, CA
Associate, General Studies
Monrovia High School
STEP Pediatrics, PA July 2003 - Present
USA Rugby September 2012 - Present
National Rifle Association October 2008 - Present
Montgomery County Medical Society June 2006 - Present
BSA Troop 1772 January 2007 - September 2009
Northwoods Urology Associates, PA January 1999 - July 2003
Humana April 1998 - December 1998
UTMB June 1997 - April 1998
PacifiCare October 1996 - June 1997
Baylor College of Medicine December 1992 - October 1996
Skills
Emergency Management, Healthcare, Strategic Planning, Revenue Cycle, Project Management, Leadership, Team Building, Financial Analysis, Customer Service, Budgets, Healthcare Information..., Contract Negotiation, Start-ups
Education
University of Houston, C.T. Bauer College of Business 1990 — 1992
MBA, Service Sector Operations
Austin College 1984 — 1988
BA, Physics
OptumInsigt March 2013 - Present
United Healthcare April 2006 - February 2013
PacifiCare 1993 - 2006
Pacific Blue Micro 1990 - 1993
Skills
Medicare, HIPAA, Health Insurance, Data Analysis, SAS, Health Economics, Managed Care, Medicaid, Process Improvement, Healthcare, Health Policy, Project Management, Insurance, Healthcare Information..., SDLC
Education
University of Redlands 1999 — 2001
MBA, Business Administration
California State University-Long Beach 1990 — 1992
BA, Economics
CalOptima May 2004 - Present
PacifiCare 1999 - 2004
Skills
Healthcare, Financial Analysis, Supervisory Skills, Report Writing, Accounting
Education
California State University-Fullerton, Mihaylo College of Business and Economics
BA, Accounting
California State University-Fullerton, Mihaylo College of Business and Economics
Bachelor of Arts, Accounting
Accenture April 2010 - Present
Andersen Consulting/Accenture May 1997 - Present
PacifiCare January 1994 - May 1997
Education
Regis University 1994 — 1997
Masters of Science, Computer Information Technology
Colorado State University 1986 — 1991
Bachelor of Science, Business Administration
UnitedHealthcare of California August 2015 - Present
UnitedHealthcare June 2012 - August 2015
UnitedHealthcare February 2010 - June 2012
WellPoint August 2008 - December 2009
UnitedHealthcare November 2007 - August 2008
UnitedHealth Group November 2006 - November 2007
Hantula & Associates, Inc. July 2001 - November 2006
PacifiCare Health Systems February 1998 - July 2001
PacifiCare January 1996 - February 1998
Skills
Healthcare Management, Medicare, Managed Care, Health Insurance, Product Development, Product Management, Product Innovation, Benefit Administration, New Business Development, Provider Contracting, Strategic Planning, Benefits Design, Project Portfolio..., Process Improvement, Collaborative, Cross-functional Team..., Matrix Management, Dispute Resolution, Litigation Management, Contract Negotiations, PPO, Strategy, Benefits Administration, Management, Contract Negotiation, Team Building, Health Policy, Healthcare, Provider Relations, HMO, Employee Benefits, Network Development, Program Management, Leadership, Healthcare Industry, Medicare Part D, Insurance, Disease Management, Health Savings Accounts, Healthcare Consulting, Pharmacy Benefit..., HIPAA, Revenue Cycle, Integration, Healthcare Information..., Mergers & Acquisitions
Education
California State University-Fullerton 1991 — 1994
MPA, Finance & HRM
Concordia University Irvine 1983 — 1987
BA, Education: Social Sciences
UnitedHealthcare January 2008 - Present
PacifiCare October 1998 - December 2007
FHP HealthCare - Fountain Valley 1987 - 1997
FHP 1989 - 1993
Skills
HIPAA, SDLC, Process Improvement, Business Analysis, Healthcare, Health Insurance, Business Process..., Healthcare Information..., Business Intelligence, Visio, Program Management
Education
California State Polytechnic University-Pomona 1978 — 1981
BS, Business
Central California Alliance for Health May 2014 - Present
Elements Behavioral Health April 2013 - May 2014
CalOptima May 2004 - April 2013
PacifiCare June 1999 - May 2004
Lantronix 1998 - 1999
Gambro Healthcare Renal Care 1996 - 1998
Skills
Accounting, Healthcare, Mergers & Acquisitions, Cost Accounting, Financial Analysis, Finance, Accounts Payable, Analysis, Sarbanes-Oxley Act, Financial Reporting, Auditing, Process Improvement, Accounts Receivable, Start ups, Acquisitions, Banking, Credit Cards, Statutory Accounting, Internal Controls, Managerial Finance, General Ledger, GAAP, Consolidation, Start-ups, Variance Analysis
Education
California State University-Fullerton, Mihaylo College of Business and Economics 1988 — 1990
BA, Accounting
Ion Systems August 1999 - June 2002
MKS / Ion Systems 1999 - 2002
PacifiCare October 1997 - August 1999
Accenture September 1992 - October 1997
Education
Stephens College 1968 — 1973
BA, social sciences, art history, costume and fashion design
Augustana University (SD) 1971 — 1972
social science, women's studies
pacificare 2003 - 2005
BCC 2000 - 2002
the capital group April 1998 - April 2000
Education
California State University-Long Beach - College of Business Administration
BA, Information Systems
UnitedHealthcare June 2011 - Present
Beach Cities Eldercare April 2009 - May 2011
United Healthcare 2000 - 2008
PacifiCare 1989 - 2008
Skills
Employee Benefits, Health Insurance, Benefits Administration, Process Improvement, Healthcare, Vendor Management, HIPAA, Medicaid, Managed Care
Education
California State University-Long Beach
Bachelors, Communicative Disorders
OptumInsight June 2010 - Present
The TriZetto Group October 2008 - June 2010
UnitedHealth Group 2007 - 2008
PacifiCare 1989 - 2008
UnitedHealth Group 2006 - 2007
PacifiCare Health Systems 1989 - 2005
Education
California State University-Long Beach 1983 — 1989
BS, Math - Computer Science
Experian Consumer Services July 2006 - Present
Triple Net Properties September 2004 - July 2006
Generations Healthcare July 2003 - September 2004
PacifiCare July 2001 - July 2003
Beckman Coulter November 1999 - July 2001
KPMG US September 1998 - November 1999
Education
Chapman University 2002 — 2004
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
Chapman University 1995 — 1998
Bachelor's Degree, Accounting
Kaiser Permanente June 2006 - Present
PacifiCare May 2005 - May 2006
Skills
Training, Program Management, Epic Systems, Management, Leadership, Healthcare, Analysis, Coaching, Process Improvement, Software Documentation, Healthcare Information..., CPOE, Healthcare Management, Ambulatory, Strategic Planning, Leadership Development, EHR, EMR, HIPAA, ADT, Personnel Management, Informatics
Education
California State University-Long Beach
HealthCare Services
Military Medical Supplies January 2000 - Present
PacifiCare February 1990 - June 2001
Skills
Medical Equipment..., Strategic Planning, Product Development, Sales Management, Marketing Strategy, Budget Oversight, Process Mapping, Sourcing & Procurement, Government Contracting
Education
Pacific University 1984 — 1988
Bachelor, Business Management
Cerritos College 1982 — 1984
Business Administration and Management, General
Waianae High School 1979 — 1982
Evolent Health April 2015 - Present
Recondo Technology January 2015 - March 2015
CliIntel February 2013 - August 2014
Physicians Health Partners September 2010 - February 2013
CIGNA Healthcare 2008 - September 2010
CIGNA October 2006 - September 2010
Colorado Access June 1999 - September 2006
Pacificare 1996 - 1999
Rocky Mountain Adventists 1989 - 1996
Skills
Analysis, Business Analysis, Business Intelligence, Business Process..., Business Strategy, Call Centers, Change Management, Claim, Coaching, Cross-functional Team..., Customer Service, Data Analysis, Employee Benefits, Enterprise Software, HIPAA, Health Insurance, Healthcare, Healthcare Information..., Insurance, Managed Care, Medicaid, Leadership, Medicare, Management, Program Management, Process Improvement, Project Management, Provider Relations, Quality Assurance, SDLC, Six Sigma, Software Documentation, Strategic Planning, Team Building, Team Leadership, Telecommunications, Vendor Management, Training, Visio, SharePoint, PMO, Business Requirements, Consulting, Professional Mentoring
Education
Arapahoe Community College
Associate, Business
Promise Hospital of East Los Angeles July 2014 - Present
Marina del Rey hospital December 2013 - June 2014
Downey Regional Medical Center November 2011 - December 2013
Care 1st Healthplan July 2011 - October 2011
Triangle Distributing January 2007 - July 2011
PacifiCare 2003 - 2006
CIGNA Healthcare 2001 - 2003
CIGNA Healthcare 2001 - 2003
Liberty Mutual 1996 - 1999
Skills
Accounting, Auditing, Financial Analysis, Financial Reporting, Managerial Finance, Forecasting, Sarbanes-Oxley Act, GAAP, Internal Controls, Payroll, QuickBooks, Management, Process Improvement, Strategic Planning, Healthcare, Leadership
Education
Bentley College - Elkin B. McCallum Graduate School of Business 1998 — 2001
MBA, Corporate Finance
University of Massachusetts Lowell 1991 — 1995
BS, Business Admin - Accounting
Regal Medical Group, Lakeside and ADOC July 2012 - Present
Prospect Medical October 2010 - Present
Prospect Medical September 2009 - March 2011
Prospect Medical October 2007 - August 2009
KPMG Peat Marwick Health Care Consulting 1997 - 2000
PacifiCare 1993 - 2000
FHP / PacifiCare 1994 - 1997
Skills
Network Development, Provider Relations, PPO, HMO, Healthcare Consulting, Healthcare Information..., Healthcare Industry, Healthcare Management, Managed Care, Medicare, Health Policy
Education
California State University-Long Beach
M.S., Health Care Administration
VAlley Hospital, Spokane Valley, WA October 2009 - Present
Valley Hospital and Medical Center 2009 - 2011
Providence Little Company of Mary Hospital October 2007 - October 2009
PacifiCare 2000 - 2005
Martin Luther Hospital 1980 - 1998
Skills
Disease Management, Case Managment, Hospitals, Utilization Review, Transplant, Utilization Management, Medicare, Managed Care, Healthcare Management, Nursing, Healthcare, Inpatient, Medical/Surgical, Medicaid, Patient Advocacy, EMR, HIPAA, Healthcare Information..., EHR
Education
California State University-Dominguez Hills
BSRN, Nursing
Humana October 2011 - Present
Humana November 2009 - October 2011
OptumHealth April 2008 - November 2009
UnitedHealthcare June 2006 - April 2008
PacifiCare May 2005 - May 2006
PacifiCare June 2001 - April 2005
Texas Health Resources March 1999 - June 2001
Cook Children's Health Care System September 1995 - March 1999
Education
University of North Carolina at Chapel Hill 1992 — 1995
M.H.A., Finance
Baylor University School of Law 1989 — 1992
J.D.
Baylor University 1985 — 1989
B.A., Political Science
BirchStreet Systems December 2009 - February 2010
Downey Savings September 2004 - August 2009
PacifiCare February 2004 - September 2005
Ameriquest Mortgage July 2000 - February 2004
Warner Music Group July 1999 - July 2000
Athlete Direct March 1999 - July 1999
Oracle May 1997 - March 1999
Skills
Unix, Oracle, Databases, SQL, Data Warehousing, Linux, Solaris, SQL Tuning, AIX, Shell Scripting, Database Administration, PL/SQL, Database Design, Integration, System Administration, RMAN, Web Services, Oracle Certified DBA, Performance Tuning, Operating Systems, Testing, Java Enterprise Edition, Oracle Applications, IBM AIX
Education
University of Illinois at Urbana-Champaign 1968 — 1969
M. S.
Caltech 1964 — 1968
B. S.
UnitedHealthcare November 2010 - November 2012
AETNA INC November 2007 - February 2010
PacifiCare Health Systems May 2005 - December 2006
PACIFIC LIFE & ANNUITY July 2002 - May 2005
PacifiCare January 2000 - January 2002
THE GUARDIAN LIFE INSURANCE CO January 1999 - January 2000
Skills
Employee Benefits, Management, Microsoft Excel, Sales, Project Management, Medicare, Account Management, Sales Management, Insurance, Strategic Planning, Access, Recruiting, Cross-functional Team..., Sales Operations, Marketing, Healthcare
Education
CSULB , CSUF
California State University-Dominguez Hills
BS- Marketing, Business Administration and Management, General
Banner Health Network September 2014 - Present
Banner Health 2014 - September 2014
Banner Health 2007 - 2014
Banner Health 2007 - September 2012
Value Options 2005 - 2007
PacifiCare 1994 - 2000
Skills
Managed Care, Healthcare Management, Healthcare Information..., Healthcare, Medicaid, Revenue Cycle, Medicare, Healthcare Industry, Hospitals, Physician Relations, HIPAA, Provider Relations, Mental Health, EMR, EHR, Healthcare Consulting, Practice Management, Cerner, Physicians, Disease Management, Quality Improvement, Informatics
Education
Arizona State University 1986 — 1990
BS
Judge Memorial
UnitedHealth Group June 2014 - Present
United Healthcare January 2010 - July 2013
UnitedHealthcare January 2006 - September 2009
PacifiCare Health Systems January 2000 - January 2006
PacifiCare September 1992 - September 1998
Skills
Project Management, Account Management, Product Management, New Business Development, Product Development, Sales, Integration, Management, Health Insurance, Sales Operations, Business Process, Marketing, Employee Benefits, CRM
Education
California State University-Long Beach 1985 — 1987
BA, Psychology/Marketing
Western Digital February 2008 - Present
Secure Horizons 2003 - 2007
pacificare 2003 - 2006
Education
California State University-Fullerton 1999 — 2003
Bachelor of Business Administration (B.B.A.), Finance, General
Willis January 2014 - Present
The Noble Group March 2010 - December 2013
Alliant Insurance Services March 2008 - March 2010
WJ Alexander & Associates October 2003 - March 2008
United Concordia March 2004 - October 2004
Fortis Benefits (Assurant) 2002 - 2004
PacifiCare 1998 - 2002
Skills
Health Savings Accounts, Employee Benefits, Account Management, Strategy, Health Insurance, CRM, Disability Insurance, Management, 401k, Sales, Marketing, Insurance, Consulting, COBRA, Business Strategy, Leadership, Strategic Planning, Training
Education
University of Central Oklahoma - College of Business Administration 1991 — 1996
Bachelor's degree, Business and Finance
Plainview
Plainview
Strayer Saylors & Associates, Inc. February 2000 - Present
Pacificare 1998 - 2000
Skills
Tax, Accounting, Income Tax, CPA, Bookkeeping, Tax Preparation, Accounts Payable, Finance, Cash Flow, Financial Reporting, Corporate Tax, QuickBooks, IRS, Account Reconciliation, Tax Returns, Financial Accounting, Small Business, S Corporations, Cost Accounting, Internal Controls, Financial Planners, Accounting Consulting, Strategic Financial..., Estate Tax Planning, IRS Representation, Tax Planning, Financial and..., Estate Planning
Education
California State University-Long Beach 1989 — 1992
Bachelors of Science, Accounting
BSH Home Appliances, Inc. April 2012 - Present
Volt Staffing/Toshiba Information Systems, Inc. October 2011 - April 2012
Kawasaki Motors Corp., USA February 2005 - March 2010
KAWASAKI MOTORS CORP October 2004 - February 2005
Kawasaki Motor Corp., USA January 1983 - October 2004
RichLife, Inc. January 1982 - December 1982
PacifiCare 1981 - 1982
Anaheim Police Dept. 1978 - 1979
Skills
MS Office Suite - Word,..., Payroll, Training, Employee Benefits, Advertising, Human Resources, Microsoft Office, Microsoft Excel, Management, Project Management, Delegation/Follow Up, Organizational..., Written & Verbal..., Expense Reports, Travel Management, Supply Ordering, File Management
Education
American Payroll Association 2012 — 2012
Fundamentals of Payroll (eCourse)
Madison Area Technical College 2002 — 2005
Associate of Business Degree
Golden West College 1983 — 1985
Business Administration
Cypress College 1978 — 1981
Accounting/Court Reporting
UnitedHealth Group October 2007 - October 2014
Mercer Management Consulting October 2000 - May 2001
PacifiCare October 1999 - October 2000
PacifiCare Behavioral Health September 1994 - September 1999
Skills
Marketing, Project Management, Benefits Administration, Marketing Communications, Negotiation, Training, Microsoft Excel, Consulting, PowerPoint, Microsoft Office, Social Networking, Public Speaking, Leadership, Recruiting, Insurance, Account Management, Process Improvement, Customer Service, Sales, Microsoft Word, Event Management, Management, Employee Benefits, Program Management, Healthcare, Strategy, Team Building
Education
Cal Poly San Luis Obispo
Bachelor of Arts, Political Science
Rocky Mountain Health Plans/CNIC Health Solutions Benefit AnalystNathional Benefit AdministratorsJanuary 1997 - November 2001
PacifiCare October 1989 - December 1996
Skills
Insurance, Claim, Employee Benefits, Disability Insurance, Healthcare, Accident, Customer Service, Training, Microsoft Office, Team Leadership, Health Insurance, Benefits Administration
Education
Colorado Technical University 1984 — 1986
Associate of Science (A.S.), Computer Science
Widefield High School 1981 — 1984
University of Illinois at Urbana-Champaign June 2012 - Present
University of Wisconsin - Whitewater August 2010 - June 2012
University of Wisconsin - Madison 2006 - 2010
California State University, Long Beach 2002 - 2006
ConAgra Foods 2000 - 2002
PacifiCare 1999 - 2000
Deloitte & Touche 1996 - 1999
Skills
Accounting, Auditing, Microsoft Excel, Financial Analysis, Financial Reporting, Internal Controls, PowerPoint, Higher Education, Data Analysis, Microsoft Office, Financial Accounting, Microsoft Word, Analysis, Economics, Research, Public Speaking, Teaching, Nonprofits, Statistics, SPSS, University Teaching
Education
University of Wisconsin-Madison 2006 — 2011
PhD, Business: Accountancy
California State University-Long Beach 1990 — 1996
B.S., Business Admin: Accountancy
Kaiser Permanente September 2008 - Present
Aspire Behavioral Health 2007 - 2008
Kaiser Permanente May 1999 - July 2004
PacifiCare 1996 - 1999
Skills
Healthcare Information..., HIPAA, Quality Assurance, Testing, Quality Center, Healthcare, Process Improvement, EHR, EMR, Healthcare Management, Customer Satisfaction, Medical Records
Education
Regis University 2006 — 2008
BS, Health Information Management
Community College of Denver 2004 — 2006
Associate's Degree, Radiology Technology
Ingram Micro Inc 2006 - Present
Ingram Micro 2006 - 2011
PacifiCare 1995 - 2001
Ultralink 1996 - 1997
Skills
Mental Health Counseling
Education
Pepperdine University 2004 — 2009
MA, Psychology
Biola University 2000 — 2004
BS, Organizational Leadership
Biola University 2000 — 2004
BS, Organizational Leadership
Biola University 2000 — 2004
bs, Organizational Leadership
Biola University 2000 — 2004
bs, Organizational Leadership
Health Choice July 2014 - Present
Health Choice Arizona (Iasis) July 2011 - July 2014
Musica Nova August 1970 - March 2011
National Health Benefits Corp September 2009 - January 2011
Ajilon 2011 - 2011
United Healthcare November 2007 - July 2009
Arizona Christian University 2008 - 2009
PacifiCare November 2006 - October 2007
Pacific Life & Annuity September 1994 - October 2006
Jesus, King of Glory Church February 1994 - August 2001
Skills
Proficient in Microsoft..., PowerPoint, Microsoft Access, Orchestral, Violin, Music, Billing, Teaching, Accounting, Benefits, Excel, Word, Chamber Music, Outlook, Classical, Choral, Ensemble, Music Education, Accounts Payable, Accounts Receivable, Vocal, Microsoft Office, Singing, Orchestral Music, Microsoft Word, Employee Benefits, Music Performance, Recording, Invoicing, Band, Musicians, Symphony, Music Theory, Guitarist, Health Insurance, Musical Theatre, Medicare, Microsoft Excel, Guitar, Composition, Bands
Education
Oral Roberts University 1987 — 1989
MA, Church Music
Arizona State University 1968 — 1972
BA, Music, Spanish
Northwest Cancer Specialists March 2005 - Present
The Vancouver Clinic October 2001 - March 2005
Anne Whitfield April 2000 - October 2001
PacifiCare Health Systems May 1998 - April 2000
PacifiCare November 1995 - May 1998
Willamette Falls Community Hospital September 1995 - February 1996
SAIC (Peer Review Organization) October 1994 - September 1995
Skills
Medical Records, EMR, HIPAA, Revenue Cycle, EHR, Medical Coding, Healthcare Management, Medical Terminology, Healthcare Information..., Epic Systems, Informatics, Health Information..., Medical Billing, Medicare, Medicine
Education
Concordia University-Portland 1996 — 2000
B.S, Health Administration
Portland Community College 1993 — 1995
Associate of Arts and Sciences (AAS), Health Information Management
TurnKeyX July 2014 - Present
PacifiCare 2002 - 2005
PacifiCare Health Systems 2002 - 2005
Boeing Capital 2000 - 2002
The Capital Group 1998 - 2000
UniHealth 1992 - 1998
AMI 1985 - 1991
Skills
Data Modeling, Data Warehousing, ETL, Software Development, Enterprise Architecture, SDLC, Project Management, IT Strategy
Education
California State University-Long Beach
B.S., Business Information Systems