Primus Telecommunications Canada Inc.
Industry: Telecommunications company
DescriptionHeadquarters: Toronto, Canada CEO: Michael J. Nowlan (Jan 2014–) Founded: 1997 Parent organization: Primus Telecom Subsidiaries: Magma Communications Ltd.,
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Primus Telecommunications Canada Inc. Employees
Primus Telecommunications Canada Inc. September 2013 - Present
ZTE Canada January 2012 - May 2013
ZTE Canada January 2005 - December 2011
ZTE Eastern Europe September 2003 - December 2004
China Telecom August 1991 - May 2003
Skills
LTE, Wireless, Telecommunications, CDMA, IP, Mobile Devices, UMTS, Pre-sales, DWDM, Project Management, Product Management, VAS, Cellular Communications, SDH, NGN, 3G, WiMAX, SS7, Core Network, WCDMA, HSPA, WiFi, SIP, Mobile Communications, Routing, Ethernet, FTTx, GPON, IPTV, Program Management, Strategy, Broadband, 4G, BSS, EPON, OTT, Cisco Routers, DSL, Messaging, Home Networking, Product Development, Product Marketing, Hosted Voice, Carrier Ethernet, IPSec
Education
Chongqing University of Post and Telecommunications 1987 — 1991
Bachelor, Telecommunication engineering
Verizon Wireless 2011 - Present
Mediacom Communications 2009 - 2011
Primus Telecommunications Canada Inc. January 2006 - 2011
Skills
LTE, CDMA, Wireless, Troubleshooting, Routers, Fiber Optics, T1, EVDO, 4G, 3G, Cellular Communications, Telecommunications, VoIP
Education
Kirkwood Community College
Electronics, Electronic Engineering
Kirkwood Community College November 2009 - Present
Vangent, Inc. April 2002 - November 2009
Primus Telecommunications Canada Inc. April 1997 - April 2002
MCI Corporation January 1994 - April 1997
US Navy May 1988 - December 1993
Skills
Software Project..., SharePoint, Project Management, Visio, Databases, SQL, Software Documentation, Program Management, Requirements Analysis, Unix, Java, Linux, Development Languages..., Process Improvement, SDLC, Training, Leadership, Management, Software Development, Leadership Development
Education
St. Ambrose University 2012 — 2014
Master of Business Administration (M.B.A.), Buisness
Mount Mercy College 1996 — 2000
Bachelor of Applied Science (B.A.Sc.), Computer Science
Insite Computer Group April 2006 - Present
Eban Commerce September 2001 - January 2006
Primus Telecommunications Canada Inc. February 1996 - July 2001
Skills
Microsoft Exchange, Active Directory, Barracuda Spam Firewall, Sonicwall, Office 365, ConnectWise, Citrix, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking
Education
Toronto School of Business 1994 — 1995
Diploma, Computer Programming and Systems Administration
Centennial College 1985 — 1988
Creative Advertising
Primus Telecommunications Canada Inc. 2015 - Present
Comwave 2013 - 2014
Tangerine 2011 - 2013
Skills
Firewalls, OSPF, TCP/IP, Cisco Technologies, VPN, Juniper, Routing, Switches, CCNA, EIGRP, Routers, DNS, BGP, DHCP, VoIP, Juniper Technologies, Technical Support, Troubleshooting, Vendor Management, Networking, Windows Server, Network Administration
Education
Centennial College 2011 — 2013
Computer Systems Networking and Telecommunications
Guru Nanak Dev University 2003 — 2007
Bachelor of Technology (BTech), Electrical, Electronics and Communications Engineering
Telus January 2015 - Present
Primus Telecommunications Canada Inc. September 2010 - Present
Computer Support Specialists April 2010 - August 2010
Public Health Agency of Canada January 2009 - June 2009
TELUS April 2008 - January 2009
United Way Centraide Canada February 2008 - April 2008
Dell August 2006 - January 2008
Convergys February 2003 - June 2005
JDS Uniphase March 2000 - April 2001
Environment Canada April 1998 - April 1999
Skills
Troubleshooting, DNS, Windows, Information Technology, Customer Service, Graphic Design, Hardware, TCP/IP, DHCP, Microsoft Excel, Electronics, Firewalls, Government, Internet, IP, iPhone, Smartphones, HTTP, LAN-WAN, PPPoE, POP3, SMTP, NNTP, VPN, FTP, IEEE 802.11, VoIP, Lotus Notes, Microsoft Word, Microsoft Office, Microsoft Certified..., CompTIA A+ Certification, Social Networking, Photoshop, Adobe Creative Suite, Adobe Acrobat, Remedy Ticketing System, Website Development, Internet Explorer, Google Chrome, Mozilla, Mac, RAID, PSX, Visio, Web Design, Bomgar, Windows Server, RSA SecurID, RSA Tokens
Education
Willis College Of Business And Technology 2005 — 2006
Technical Support Specialist, Information Technology
Algonquin College of Applied Arts and Technology 2001 — 2001
Multimedia Web Specialist, Information Technology
Rogers Communications January 2014 - Present
Primus Telecommunications Canada Inc. March 2008 - January 2014
Primus Telecommunications Canada Inc. November 2006 - March 2008
NexGen Data Solutions Inc July 2004 - November 2006
M&M Network Inc January 2003 - July 2004
Intelligent Computer Systems January 1998 - August 2000
Skills
Routing, VoIP, OSPF, MPLS, TCP/IP, BGP, Firewalls, IP, VLAN, CCNA, EIGRP, Telecommunications, RIP, Juniper, Routers, Cisco Technologies, Network Architecture, Network Engineering, CCNP, Troubleshooting, Computer Network...
Education
Dalhousie University 2000 — 2004
MEng, Internetworking
American International University-Bangladesh 1995 — 1999
BSc, Computer Engineering
Primus Telecommunications Canada Inc. July 2014 - Present
Primus Telecommunications Canada Inc. 2011 - July 2014
Fulcrum Media, Inc. 2009 - 2010
TD 2003 - 2008
Skills
Telecommunications, Account Management, Sales Process, Reporting & Analysis, Logistical Planning, Trade Shows, Problem Solving, Process Improvement, Business Development, Customer Experience, Customer Oriented, Forecasting, Logistics, Customer Service, Teamwork, Direct Sales, Selling, Management, Cloud Computing, Data Center, Solution Selling, Sales Operations, VoIP, Sales, Salesforce.com
Education
Sheridan College
Finance, General
Sheridan College
Marketing
Nomis Solutions March 2015 - Present
FICO April 2012 - March 2015
Ericsson Inc. - Region North Americas June 2010 - April 2012
Ericsson Canada Inc. June 2006 - June 2010
Primus Telecommunications Canada Inc. June 2005 - June 2006
University of Ottawa September 2001 - September 2005
Skills
Pre-sales, Solution Architecture, Databases, Project Delivery, Analytics, Cloud Computing, Agile Methodologies, Intelligent Networks, Charging, Sales Operations, Solution Selling, Data Warehousing, Change Management, Salesforce.com, Management, Blaze Advisor, Scope Management, Project Coordination, Solution Design, Optimizations, Enterprise Architecture, Revenue Management, Risk Management, Product Life Cycle..., Business Modeling, Loan Origination, E-business Consulting, Business Process..., Business Process..., Rules Engines, Pre-Sales Technical..., Sales Presentations, Sales Process, Fortune 500 Account..., C-Level Negotiations, C-Level Sales, Managing Complex Sales, Strategic Account Growth, Business Development, Leadership, Relationship Management
Education
McGill University - Desautels Faculty of Management 2013 — 2014
Mini MBA Program, Business Strategy and Operations Management, General
University of Ottawa / Université d'Ottawa 2001 — 2005
Bachelor, Applied Sciences - Computer Engineering
Lycee Verdun 1985 — 2000
French Diploma High School, Mathematics
She Doula Care January 2010 - Present
Primus Telecommunications Canada Inc. April 2007 - May 2012
Skills
Microsoft Word, Microsoft Office, Customer Service, Public Speaking, PowerPoint, English, Windows, Research, Outlook, Teaching, Strategic Planning, Team Building, Maternity, Mothers, Pregnancy, Birth
Education
Ryerson University 2015 — 2018
Midwifery, Direct Entry Midwifery
York University 2004 — 2010
Bachelor of Arts (B.A.), Communication and Media Studies
Humber College 2002 — 2004
Liberal Arts and Sciences/Liberal Studies
Primus 2008 - Present
Primus Telecommunications Canada Inc. 2007 - 2008
Primus Telecommunications Canada Inc. 2004 - 2007
Mosaic Performance Solutions 1999 - 2003
Royal LePage Real Estate Services Ltd. 1989 - 2002
Sprint Canada 1995 - 1998
Skills
Telecommunications, Toll Free, Wireless, VoIP, Call Centers, Managed Services, Vendor Management, IP, Team Leadership, Telephony, Troubleshooting, Unified Communications, Solution Selling, Analysis, Business Process, Customer Satisfaction, DSL, Networking, Training
Education
Seneca College of Applied Arts and Technology 1991 — 1993
Legal Assistant
Seneca College of Applied Arts and Technology
Law Clerk
Bell Media May 2013 - Present
Primus Telecommunications Canada Inc. November 2011 - May 2013
Symantec.Cloud April 2011 - May 2012
Iovate Health Sciences June 2010 - March 2011
Hostopia 2008 - 2010
Skills
DNS, Servers, Bash, Apache, VMware, DHCP, Virtualization, Linux, System Administration, Network Security, Active Directory, Unix, TCP/IP, Linux System..., CentOS, VMware ESX, VPN, Firewalls, Windows Server, Cisco Technologies, Red Hat Linux
Education
University of Ballarat 2002 — 2006
Master of Information Technology, Information Technology
SKILLSdox Inc. September 2014 - Present
Applied Electronics Limited February 2014 - September 2014
iPal Interactive Learning, a Knightsbridge Company May 2012 - September 2013
Pilates Space October 2011 - May 2012
Rogers Communications June 2008 - May 2011
Primus Telecommunications Canada Inc September 2001 - June 2008
Skills
Interdepartmental..., Administration, Event Management, Teamwork, Data Compilation, Contract Management, Administrative Support, Purchasing, Sales Support, Coordination, Customer Service, Social Media, Outlook, PowerPoint, Word, Microsoft Office, Excel, Event Planning, Research, Documentation, Scheduling, Market Research, Process Improvement, Editing, System Administration, Microsoft Excel, Software Documentation, Sales Operations, Leadership, Administrative..., CRM, Recruiting, Social Networking, Microsoft Word, Administrative...
Education
Algonquin College of Applied Arts and Technology 2005 — 2012
Creative Arts
Cambrian College 1997 — 1998
Graphic Design
Carleton University 1996 — 1997
Public Administration
Bond Brand Loyalty January 2014 - Present
Burlington Youth Soccer Club December 2011 - Present
DOCOVA (by DLI.tools Inc.) October 2005 - October 2013
Maritz Canada June 2004 - October 2005
Maritz Canada May 2003 - June 2004
Maritz Canada Inc June 2000 - May 2003
Achoo.com December 1998 - June 2000
Primus Telecommunications Canada Inc. January 1998 - December 1998
Skills
Marketing Strategy, SEO, Marketing Automation, B2B Marketing, Marketing Management, Email Marketing, Content Marketing, Project Management, Digital Marketing, Strategic Planning, Coaching, Lead Generation, Segmentation, Corporate Branding, Market Analysis, Project Team Leadership, Lead Management, Brand Management, Sponsorship, Nonprofits, Consulting, Business Case, Board of Directors..., Sport Marketing, Management, Multi-channel Marketing, Product Management, Sports Marketing, Team Leadership, Strategy
Education
Thompson Rivers University 2000 — 2005
Bachelors of Business Administration (BBA)
Laurentian University/Université Laurentienne 1996 — 1997
Sports Administration
Mohawk College 1993 — 1996
Business Administration, Marketing Management
Primus Telecommunications Canada Inc. 2014 - Present
TELUS May 2008 - December 2013
Right At Home Realty June 2003 - December 2011
TELUS March 2010 - December 2010
Telus Mobility 2008 - February 2010
Skywords Traffic 1998 - 2000
Skills
Managed Services, Ethernet, Cloud Computing, MPLS Networking, VoIP, Telecommunications, Hosting, Unified Communications, SIP Trunking, Direct Sales, Solution Selling, B2B, Leadership, Sales, Go-to-market Strategy, Selling, Account Management, Marketing Strategy, CRM, Operations Management, New Business Development, Wireless, Contract Negotiation, Sales Operations, Customer Retention, Sales Process, Product Management, Salesforce.com, Team Leadership, Strategic Partnerships
Education
Humber College
Broadcasting/sales
Rogers Communications October 2013 - Present
Rogers Communications October 2012 - Present
Primus Telecommunications Canada Inc. June 2010 - October 2012
Sigma Software Solutions April 2010 - June 2010
ICTC - IWES Program March 2010 - May 2010
PLDT Global Corporation October 2005 - November 2009
PLDT Global Corporation November 2004 - July 2005
PLDT Global Corporation March 2003 - October 2004
Philippine Long Distance Telephone Company December 1997 - February 2003
Philippine Long Distance Telephone Company June 1991 - November 1997
Skills
Telecommunications, VoIP, GSM, Network Design, SDH, Troubleshooting, Project Management, Transmission, Cross-functional Team..., Project Planning, Mobile Devices, Testing, Management
Education
Humber College 2010 — 2010
Project Management Professional Certification Preparatory Course
ICTC - IWES Program 2010 — 2010
Ateneo de Manila University 2006 — 2006
Applied Project Management
De La Salle University 1995 — 1997
MBA, Management
Mapua Institute of Technology 1986 — 1991
BS ECE, Electronics and Communciations Engineering
St. Joseph's Academy
Tim Hortons January 2015 - Present
Tim Hortons 2013 - Present
Tim Hortons February 2011 - 2013
Primus Telecommunications Canada Inc. 1998 - 2006
Skills
SQL, Java, Microsoft SQL Server, Team Leadership, XML, Business Analysis, Visual Studio, HTML, ASP.NET, CSS, Windows, JavaScript, C#, Databases, Customer Service, Active Directory
Education
Sheridan College 2009 — 2010
Computer Programmer/Analyst, Information Technology
Primus Telecommunications Canada Inc. December 2014 - Present
Ricoh Business Solutions February 2014 - December 2014
Enterprise Holdings January 2013 - January 2014
Enterprise Holdings 2012 - January 2013
GasTerra Flames 2011 - 2012
Magixx Playing for Kids Rights 2010 - 2011
Carleton University Basketball Camp 2009 - 2010
Skills
Management, Sales, Account Management
Education
Carleton University 2005 — 2010
Bachelor of Arts (B.A.), Law
CCS Presentation Systems 2015 - Present
Comcast Business 2013 - 2015
SuperMedia LLC September 2010 - 2013
Speakeasy Communication Simplified November 2008 - August 2010
Primus Telecommunications Canada Inc. July 2008 - November 2008
Core BTS-AAA Networks March 2008 - June 2008
Cavalier Telephone April 2006 - February 2008
Skills
Contract Management, AutoCAD, Outlook, Negotiation, Team Leadership, Project Coordination, New Business Development, Renovation, Microsoft Word, Microsoft Office, Process Scheduler, Leadership, Analysis, Inventory Management, Construction Management, Subcontracting, Sales Management, MS Project, Vendor Management, Residential Homes, Telecommunications, Strategic Negotiations, Business Development, Management, Construction, Business Analysis, Change Management, PowerPoint, Business Process..., Account Management, Value Engineering, Sales, Risk Management, Strategic Planning, Procurement, Project Estimation, Marketing Strategy, CRM, Selling, Salesforce.com
Education
Stephen F. Austin State University 1994 — 1997
Bachelor of Arts (B.A.), Business/Corporate Communications
Mississippi Gulf Coast Community College 1992 — 1994
Associate of Arts (AA), Business Administration and Management, General
Rogers Communications May 2013 - Present
Rogers Communications 2006 - 2013
Primus Telecommunications Canada Inc. September 2005 - September 2006
Skills
OSPF, RIP, BGP, MPLS, IP, QoS, DOCSIS, Ethernet, Routing, TCP/IP, VPLS, MPLS L3 VPNs, EoMPLS over GRE, ALU7750, EoMPLS, Troubleshooting, Wireless, Networking, Carrier Ethernet, Integration, Switching, Network Design, Switches, Network Architecture, Computer Network..., VoIP, MPLS VPN, LTE
Education
Concordia University, Montreal 2003 — 2004
M.Eng., Electrical, Electronics and Communications Engineering
University of Engineering and Technology, Lahore 1994 — 1998
B.Sc., Engineering
University of Engineering and Technology, Taxila 1993 — 1994
B.Sc, Engineering
Services Conseils EFBC Inc September 2012 - Present
Kativik Regional Government July 2009 - August 2012
IBM Canada Ltd. November 2007 - July 2009
Nortel Networks July 2005 - October 2007
TeleBermuda/TeleCayman May 2003 - June 2005
Primus Telecommunications Canada Inc. June 1999 - April 2003
All previous employment June 1986 - May 1999
Skills
WAN, LAN, Telephony, Telephony Systems, Network Design, Network Architecture, Satellite Communications, VoIP, TDM, QoS, Performance Tuning, TCP/IP, Routing, Switching, TCP Acceleration, Caching, Traffic Shaping, Network Monitoring, Wireless Networking, WiMAX, Microwave Links, Nortel DMS, IP PBX, Nortel CS2000, Data Center, Routers, Security, Network Administration, Troubleshooting, Network Monitoring Tools
Education
Université de Montréal / University of Montreal 1991 — 1992
Associate of Arts and Sciences (A.A.S.), Criminology / Computer Sciences
College Stanislas 1975 — 1986
Toronto District School Board August 2014 - Present
Primus Telecommunications Canada Inc. May 2014 - March 2015
Rogers Communications January 2013 - August 2013
Bell April 2003 - February 2011
Toronto Sun February 2005 - December 2006
Skills
Administrative..., Technical Support, Project Coordination, Data Analysis, Corporate Communications, Business Process..., Business Objects, Visio, Microsoft Office, Project Management, Call Centers, Software Documentation, Analysis, Telecommunications, Troubleshooting, Management, Administrative..., Customer Service, Wireless, Integration, Team Leadership
Education
Centennial College 2002 — 2004
Diploma, Business Administration/Marketing
warden avenue
Primus Telecommunications Canada Inc. March 2014 - Present
Primus Telecommunications Group, Inc. January 2011 - Present
Primus Telecommunications Group, Inc. November 2006 - December 2010
Primus Telecommunications Group, Inc. August 2006 - October 2006
Skills
Telecommunications, VoIP, DSL, Call Center, Troubleshooting, Vendor Management, Internet Services, Team Leadership, Product Management, Customer Experience, Change Management, Process Improvement, Team Building, Computer Hardware, Computer Maintenance, Data Center, Telephony, Call Centers, Provisioning
Education
Cisnet 2013 — 2013
CCNA, Computer Technology/Computer Systems Technology
Cisnet 2013 — 2013
Comptia A+, Computer Technology/Computer Systems Technology
DeVry Institute of Technology 1998 — 2002
Business Information Systems, Business, Computers
Ideation Max October 2012 - Present
Primus Telecommunications Canada Inc. March 2014 - April 2015
Lucidia 2015 - 2015
Lucidia 2015 - 2015
Seldat 2014 - 2014
Seldat 2014 - 2014
Rain43 May 2013 - October 2013
Vodafone Egypt March 2000 - May 2012
Skills
MySql, PHP, Web Development, Software Project..., Mobile..., Software Development, Business Intelligence, Data Marts, Cross-functional Team..., Project Management, Mobile Telephony, MySQL, XML, XHTML, HTML, HTML 5, CSS
Education
ESLSCA 2001 — 2003
MIBA, Masters in Business Administration
King Fahd University of Petroleum & Minerals 1987 — 1992
BSC, Computer Science
The Sexual Assault Support Centre (SASC) 2015 - Present
TUC Managed IT Solutions 2015 - Present
StorageQuest Inc. 2012 - 2014
Primus Telecommunications Canada Inc. 2005 - 2012
Magma Communications Ltd. 2005 - 2012
JBJ Technologies Consulting 2002 - 2005
Algonquin College 1996 - 2002
Skills
Networking, WAN, Microsoft Office, Research, Microsoft Word, Microsoft Excel, Management, Windows Server, Windows 7, Help Desk Support, Security, Project Management, Team Leadership, Critical Thinking, Network Security, Telecommunications, VoIP, Cloud Computing, Network Administration, Technical Support, Cisco Technologies, Teamwork, Customer Service
Education
Cegep Heritage College 2014 — 2015
Microsoft Network & Security Administrator - Certificate, Computer/Information Technology Administration and Management, Dean's Honour Role
Algonquin College of Applied Arts and Technology 2001 — 2002
Business Information Systems
Brookfield High School 1994 — 1998
Patrick Henry College June 2015 - Present
Patrick Henry College October 2012 - Present
Primus Telecommunications Canada Inc. January 2012 - October 2012
Smithsonian Institution September 2011 - December 2011
Smithsonian Institution May 2010 - August 2010
University of Mary Washington Galleries January 2010 - April 2010
Skills
Research, Analysis, Editing, Museum Collections, Art Handling, Writing, Qualitative Analysis, Problem Solving, Museum Studies, Management, Teaching, Museums, Qualitative Research, Social Networking
Education
George Mason University 2013 — 2015
M.A., Cultural Anthropology
University of Mary Washington 2007 — 2011
B.A., Cultural Anthropology
IO SYSTEMS INC. August 2002 - Present
World Relief Bank 2011 - 2014
International Academy of Design and Technology January 2000 - December 2002
Primus Telecommunications Canada Inc. March 1998 - February 2000
GlobalServe Communications January 1997 - March 1998
Skills
IT Solutions, IT Operations, Information Technology, Solution Implementation, Public Speaking, Politics, International Relations, Nonprofits, Community Development, Program Development, NGOs, Public Relations, Community Outreach, Capacity Building, Volunteer Management, Organizational..., Research, Event Management, Strategic Planning, Fundraising, International..., Event Planning, Human Rights, Policy Analysis, Public Policy, Social Media, Policy, Computer Hardware, Computer Repair, Computer Maintenance, Computer Science, Computer Network..., Software Installation, Software Development, Multi-channel Retail, Computers, Surveillance, IP Cameras
Education
Ontario Ministry of Natural Resources 2013 — 2013
Ontario Hunter Education Course, Hunter Education & Regulations
Humber College 2004 — 2005
Organizational Behavior Studies
Sheridan College 2002 — 2002
Ethnic, Cultural Minority, Gender, and Group Studies
International Academy of Design and Technology 1998 — 2000
IT Graphics & Communication
Cisco Education 1996 — 1998
Network and System Administration/Administrator
George Brown College 1997 — 1997
Commercial Photography
Canadian Tourism Human Resource Council January 2009 - Present
Primus Telecommunications Canada Inc. March 2008 - October 2008
Skills
Web Development, Web Project Management, Social Media Marketing, CMS, Information Architecture, Social Media, XHTML, Front-end, LAMP, Web Analytics, Wordpress, Google Analytics, Web 2.0, CSS3, Email Marketing, SEO, User Interface Design, Web Applications, Web Content, Web Content Management, Web Standards, WordPress
Education
Algonquin College of Applied Arts and Technology 2006 — 2008
Diploma, Interactive Multimedia Developer
Carleton University 2000 — 2004
Bachelor of Arts (BA), Film/Cinema/Video Studies
Primus Telecommunications Canada Inc. April 2014 - Present
Primus Telecommunications Canada Inc. January 2013 - March 2014
Chemtura December 2011 - January 2013
OpenText April 2011 - December 2011
VGL Consulting, LLC July 2006 - May 2010
Groupe L.A. Québec, Inc January 2005 - July 2006
Ville de Quebec September 2004 - December 2004
INGETEC S.A April 2001 - January 2002
Skills
ADP Payroll, Great Plains Software, Union, Payroll, Benefits Administration, Employee Benefits, Human Resources, Employee Relations, Ceridian, SAP, Bilingual Proficiency, Spanish, Project Management, Process Improvement, international payroll, French, canadian payroll, Journal Entries, Account Reconciliation, Microsoft Excel, avanti, PCP in progress, SQL, Customer Service, Dayforce, Time and attendance, Sage, payroll accounting, HRIS, Year-end Close, Management, Accounting, Software Documentation, Training, Time Management, Outlook, Payroll Processing
Education
Université Laval 2004 — 2004
Master of Business Administration (MBA), Master's Certification in Project Management
Laval University 2003 — 2004
MBA, Business Administration and Management, General
Universidad de Los Andes 1996 — 2001
Bachelor of Science (BSc), Civil Engineering
EFI Concepts June 2013 - Present
SF Partnership,LLP April 2011 - June 2013
PRIMUS TELECOMMUNICATIONS CANADA INC December 2010 - February 2011
COPPO & COMPANY CHARTERED ACCOUNTANTS July 2009 - August 2010
NOBELTEK TOOLS INCORPORATED May 1994 - September 2008
Skills
Financial Reporting, Auditing, IFRS, Internal Controls, Corporate Tax, Tax Preparation, Bookkeeping, Canadian GAAP, ASPE, Financial Accounting, Income Tax, Financial Statements
Education
Queen's University 1990 — 1994
B.Com., Business, Accounting
Rogers Communications July 2015 - Present
Rogers Communications May 2013 - July 2015
Toronto Internet Exchange (TorIX) April 2012 - December 2013
Primus Telecommunications Canada Inc. June 2011 - May 2013
Primus Telecommunications Canada Inc. March 2011 - June 2011
Primus Telecommunications Canada Inc. August 2010 - June 2011
Rogers Communications Inc. July 2009 - August 2010
Bell Mobility April 2009 - July 2009
ABOEX Information Systems, Inc. October 2008 - December 2008
Sign-A-Rama April 2007 - January 2008
Skills
VoIP, TCP/IP, Cisco Technologies, DNS, Switches, VPN, Routers, Network Administration, Network Security, Firewalls, Troubleshooting, IP, Windows Server, VLAN, DHCP, Network Monitoring Tools, Technical Support, Telecommunications, Networking, Wireless Networking, LAN-WAN, Data Center
Education
George Brown College 2008 — 2008
Certificate, Wireless Networking (Post-Graduate)
University of Saint La Salle 2002 — 2007
Bachelor of Science, Electronics and Communications Engineering
Right At Home Realty September 2007 - Present
Primus telecommunicatios canada 2000 - 2007
Primus Telecommunications Canada Inc. 2000 - 2007
Skills
Condos, Townhomes, Investors, Real Property, Seniors, Relocation, Referrals, Single Family Homes, Rentals, New Home Sales, Move Up Buyers, Residential Homes, Buyer Representation, Sellers, First Time Home Buyers, Listings, Real Estate, Selling, Seller Representation, New Homes, Relocation Buyers, Negotiation, First Time Home Sellers, Listing Homes, Buyers, Resale Homes, Assisting First Time..., Real Estate Transactions, Foreclosures, Toronto Real Estate, Resale Properties, Real Estate Investor, Leases, Real Estate Financing, Brokerage, Income Properties, Investment Properties, Luxury, Commercial Real Estate, Vacation Homes, Waterfront, Home Staging, Real Estate Development, ABR, Investments, Sales
Education
University of Central Punjab 1985 — 1990
Bachelor or Engineering, Chemical Engineering
University of the Punjab, Lahore 1985 — 1990
Engineering, Chemical
Primus Telecommunications Canada Inc. May 2015 - Present
Shaw Communications September 2014 - May 2015
Shaw Communications December 2011 - September 2014
Shaw Communications June 2008 - December 2011
Skills
Sales, Telecommunications, Call Centers, Management, Customer Service, Customer Retention, Sales Management, Direct Sales, Leadership, Account Management, Team Leadership, Solution Selling, Negotiation, Salesforce.com, B2B, Marketing, Customer Experience, Cold Calling, Customer Satisfaction, Lead Generation, New Business Development, Wireless, VoIP, Social Media, Troubleshooting, IP, CRM, Team Building, Sales Process, Relationship Management, Fiber Optics
Education
British Columbia Institute of Technology 2011 — 2012
Marketing/Marketing Management, (Professional Sales)
Gladstone Secondary 1998 — 2003
High School Diploma
ENN Canada Corporation 2013 - Present
Unisource Canada 2008 - 2013
Primus Telecommunications Canada Inc. 2007 - 2008
Skills
HP-UX, AIX, Linux, Solaris, Red Hat Linux, Windows Server, Oracle, MySQL, MongoDB, Microsoft SQL Server, WebLogic, JBoss Application Server, Tomcat, Enterprise Storage, HP Data Protector, Symantec Backup, Acronis, Perl, PHP, Java, REST, Spring Framework, Hibernate, Salesforce.com, Salesforce.com..., Salesforce.com..., Salesforce.com..., Salesforce Training, Alfresco, Cisco VoIP, Cisco Networking, cisco CME/CUE, Web Design, Joomla, WordPress, JavaScript, Bootstrap, Node.js, MEAN, AngularJS, jQuery, jQuery UI, IBM Mainframe, Tandem Himalaya
Education
Tsinghua University
Master of Computer Science
Primus Telecommunications Canada Inc. February 2015 - Present
TeraGo Networks April 2010 - May 2014
MTSAllstream March 2007 - April 2010
MTS Allstream November 2005 - March 2007
Research in Motion January 2005 - November 2005
Bell Nexxia June 2002 - November 2004
Bell Canada March 2000 - June 2002
Skills
Telecommunications, Customer Service, Customer Relations, ITIL, SLA, Service Management, Contract Negotiation, Customer Satisfaction, Service Delivery, Escalation, Analysis, Documentation, Change, VoIP, Negotiation, Account Management, Incident Management, Operation, Wireless, Change Management, Call Center, Managed Services, Microsoft Office, Provisioning, Cisco, Customer Experience, IT Service Management, IP, Data Center, Customer Focus, People Management, Contract Negotiations, Contract Management, Telephony, ITIL Certified, Sla, Computer Network..., Call Centers, WAN, Vendor Management, MPLS, Network Design, Troubleshooting, Leadership, Networking, SIP, LAN-WAN, Ethernet, Switches, CRM
Education
University of Guelph 2005 — 2009
Equine Science
Centennial College 1997 — 2001
Cisco Network Administration and Design
Centennial College 1995 — 2000
Graphics and Design
Humber College 1985 — 1988
Computer Science
TRMA Canada September 2014 - Present
Primus Telecommunications Canada Inc. April 2008 - Present
Awesometown Entertainment March 2014 - May 2014
Sheridan Sun Newspaper January 2012 - December 2013
Skills
Editing, Blogging, Social Networking, Facebook, RFP, Customer Service, Research, Call Center, Telecommunications, Sales, Public Speaking, Marketing, Publishing, PowerPoint, Media Relations, Social Media, InDesign, Copy Editing, Photoshop, Press Releases, Illustrator, Time Management, Photography, Journalism, Storytelling, Public Relations, Microsoft Excel
Education
Sheridan College 2011 — 2014
Journalism
MediaEdge Communications March 2015 - Present
Primus Telecommunications Canada Inc. November 2014 - March 2015
MultiView November 2013 - November 2014
MultiView February 2014 - February 2014
MultiView December 2012 - November 2013
MultiView February 2012 - November 2012
Pardons And Waivers Canada February 2010 - October 2011
Campus Intercept August 2009 - August 2011
Skills
Salesforce.com, Microsoft Office, NLP, Electrical Engineering, International Sales, Taser CRM, Marketing, Leadership, Sales, Advertising, Brand Development, Management, Online Advertising, Social Media Marketing, Online Marketing, Account Management, Marketing Strategy, Digital Marketing, Lead Generation, B2B, Direct Marketing, Business Planning, Business Strategy, Social Media, CRM, Sales Management, Direct Sales, Cold Calling, Email Marketing, Customer Service, Sales Presentations, Sales Process
Education
Seneca College of Applied Arts and Technology 2007 — 2010
Business Management, Entrepreneurship
George Brown College 2010 — 2012
Electrical Engineering, Certificate
Primus Telecommunications Canada Inc. September 1992 - Present
Primus Telecommunications Group Inc. 2000 - Present
Primus Telecommunications, Inc October 2003 - November 2009
Skills
Telecommunications, VoIP, Wireless, IP, Managed Services, MPLS, SIP, Unified Communications, Mobile Devices, Ethernet, Telephony, WAN, Solution Selling, Wireless Networking, Vendor Management, Direct Sales, Sales Management, Customer Service, New Business Development, Team Leadership, Management, Network Design, Call Centers, Broadband, Cloud Computing, Cisco Technologies, Product Management, Networking, Integration, Data Center
Education
South Texas Vo-Tech Institute 1983 — 1984
Associate's degree, Business, Management, Marketing, and Related Support Services
Universidad Valle del Bravo 1981 — 1983
Bachelor of Applied Science (BASc), Pre-Medicine/Pre-Medical Studies
Summitt Energy August 2012 - Present
ADT November 2011 - March 2012
Primus Telecommunications Canada Inc. September 2011 - November 2011
Gemma Communications March 2010 - August 2011
Linc Ontario April 2008 - October 2008
Skills
SALES MANAGEMENT, Customer Service, Marketing, Office Administration, Dispatching, Marketing Communications, Computers, Sales
Education
Sheridan College 2013 — 2014
IT OPERATIONS PROGRAM, Information Technology
Humber College 2006 — 2009
business, Marketing
Primus Telecommunications Canada Inc. November 2014 - Present
Ryerson University September 2013 - August 2015
Employee's Provident Fund Organisation August 2013 - September 2013
Employee's Provident Fund Organisation March 2008 - August 2013
Amrit Science College December 2007 - March 2008
Skills
Cisco Technologies, Networking, Microsoft SQL Server, .NET, Databases, Linux, Routers, Switches, VPN, CCNA, Network Security, Firewalls, ASP.NET, Active Directory, C++, Oracle, SQL, C#, Software Development, HTML, IIS, Windows Server, DNS, CCNP Certified, BGP, OSPF, Unix Administration, MPLS VPN, Puppet, CA Spectrum
Education
Ryerson University
Master of Engineering (M.Eng.), Computer Network
CGI November 2014 - Present
IBM 2014 - 2015
IBM 2014 - 2015
Primus Telecommunications Canada Inc. July 2014 - September 2014
Nuance Communications March 2014 - May 2014
LAUNCH! November 2011 - March 2014
Everest College Canada 2012 - 2013
InnoMedia (generatingdemand.com) September 2010 - October 2012
UMED / ASA Health March 2001 - September 2010
Madison Grant Fund Inc. 2001 - 2008
Skills
MS Project, InDesign, Cisco Routing, CompTIA Security+, Microsoft Server 2008, Microsoft Windows 2007, CompTIA A+, Hyper-V, Spiceworks, Visio, Media Negotiation, Windows, Security +
Education
Everest 2012 — 2013
Networking 2013
Ryerson University 1984 — 1986
University of Toronto - Woodsworth College 1984 — 1986
Incomplete
Loyalist College 1980 — 1982
Associate's Degree
Ethoca September 2015 - Present
UXP Systems January 2015 - August 2015
Primus Telecommunications Canada Inc. May 2013 - December 2014
Perspecsys Inc. April 2012 - May 2013
Rogers Communications October 2011 - April 2012
Certicom November 2007 - October 2011
Embarcadero Technologies 2006 - 2007
Skills
Subversion, Software Development, Java, Perl, CVS, Unix, Shell Scripting, Cryptography, Visual Studio, XML, Linux, Scrum
Education
Ryerson University 2001 — 2006
BSc, Computer Science
Xplornet Communications 2011 - Present
Crohn's and Colitis Canada 2009 - 2011
Rogers Communications 2006 - 2008
Bell TV 2005 - 2006
Primus Telecommunications Canada Inc. 2002 - 2005
Shaw Communications 2000 - 2002
Skills
Project Management, Integrated Marketing, Marketing Communications, Strategy, Marketing Management, Lead Generation, Management, Leadership, Budgets, CRM, Sales, Telecommunications, Market Planning, Event Management, Marketing, Customer Retention, Customer Satisfaction, Analysis, Competitive Analysis, Marketing Strategy, Direct Marketing, Cross-functional Team...
Education
Concordia University
Bachelor of Commerce, Management
Canadian Marketing Association 2014 — 2014
Digital Marketing
George Brown College 2008 — 2009
Certificate, Events Planning
Primus Telecommunications Canada Inc. December 2014 - May 2015
TRADER Corporation March 2014 - December 2014
PetSmart February 2010 - March 2014
Rogers Independent Grocer / Bakery2009 July 2009 - September 2009
Canadian Tire/ Hardware Department February 2006 - January 2008
Dragon Boat Festival Ottawa June 2005 - July 2005
Skills
Leadership, Sales, Teamwork, PowerPoint, Inventory Management, Microsoft Word, Retail, Merchandising, Visual Merchandising, Retail Sales
Education
Carleton University 2008 — 2011
Bachelor of Arts, Law
Athabasca University
Rogers Data Centres Inc. January 2015 - Present
BLACKIRON Data October 2012 - December 2014
Primus Telecommunications Canada Inc. March 2012 - September 2012
Primus Telecommunications Canada Inc. March 2011 - February 2012
Primus Telecommunications Canada Inc. May 2010 - February 2011
Primus Telecommunications Canada Inc. January 2008 - April 2010
Skills
Unix, Linux, Unix Shell Scripting, Bash, Telecommunications, Managed Services, Networking, Servers, Data Center, Firewalls, WAN, Customer Support, Troubleshooting, Windows, Call Centers, Technical Support, Operating Systems, DSL, Cloud Computing, XP, Windows Server, Shell Scripting, Ethernet, DNS, VPN, Software Installation, System Deployment, Help Desk Support, VoIP, System Administration, Computer Hardware, IT Operations, LAN-WAN, Wireless, Switches, SIP, Virtualization, Routers, CCNA, VMware ESX, Disaster Recovery, TCP/IP, IP, Network Security, Telephony, Network Design, Network Administration, Cisco Technologies, VMware, Active Directory
Education
Algonquin College of Applied Arts and Technology 2004 — 2007
Computer Systems Technician
Primus Telecommunications Canada Inc. June 2013 - May 2015
Rogers Communications June 2008 - September 2012
Rogers Communications January 1999 - January 2008
Rothwell Chiropratic and Sports Injury Clinic January 1996 - January 2001
Skills
Customer Service, Vendor Management, Customer Satisfaction, Troubleshooting, Billing Systems, Outlook, Microsoft Office, Project Planning, Training and Development, Schedule Management, Office Administration, Multi Tasking, Team-oriented, Leadership, Management, Process Improvement, Project Management, Teamwork, Time Management, Training
Education
Career Canada College
Health/Health Care Administration/Management
Algonquin College of Applied Arts and Technology
Legal Assistant/Paralegal
CDK Global November 2014 - Present
Rogers Data Centres Inc. August 2013 - November 2014
BLACKIRON Data August 2012 - August 2013
Primus Telecommunications Canada Inc. February 2012 - October 2012
Alliance iCommunications Inc. June 2011 - February 2012
Alliance iCommunications Inc. February 2011 - June 2011
Skills
Sales, Project Management, Customer Service, Account Management, Salesforce.com, Sales Management, Lead Generation, Microsoft Office, New Business Development, Management, Cold Calling, Call Center, Problem Solving, Business Development, Business Networking, First Aid, Cpr Certified, Call Centers, Performance Management, Wireless, VoIP, Vendor Management, Unified Communications, Training, Telecommunications, Team Leadership, Team Building, Strategy, Strategic Partnerships, Start-ups, Solution Selling, Selling, Sales Process, Sales Operations, SaaS, Professional Services, Product Management, Process Improvement, Networking, Managed Services, Leadership, Enterprise Software, Direct Sales, Customer Retention, Customer Experience, Cloud Computing, CRM, Business Analysis, B2B
Education
Fanshawe College
Certificate, IT Contact Centre Customer Service Agent
IPC Systems, Inc. January 2014 - Present
Primus Telecommunications Group, Inc. September 2011 - Present
Primus Telecommunications Group, Inc. January 2010 - September 2011
Primus Telecommunications Canada Inc. November 2007 - January 2010
Primus Telecommunications Canada Inc. January 2007 - November 2007
W.C. Meek Design and Construction Ltd. December 2004 - April 2007
W.C. Meek Design and Construction Ltd. December 2004 - January 2007
Various Builders and Architects May 2000 - December 2004
American Income Life Insurance Company May 1999 - May 2000
Skills
Requirements Gathering, Troubleshooting, Telecommunications, VoIP, Team Building, Customer Relations, Microsoft Office, Documentation, Customer Service, Problem Solving, Planning, Scheduling, Word, Excel, Windows, Change Management, Account Management, MS Project, Quality Assurance, PowerPoint, Process Improvement, Procurement, Project Planning, Contract Management, Team Leadership, Access, Integration, Business Analysis, SQL, Product Management, Vendor Management, Microsoft Excel, Software Documentation, Program Management, Management, Visio, Project Management, CRM, SDLC, Cross-functional Team..., Testing, Leadership, Team Management, Wireless, Service Delivery, Networking, WAN, IP, Technical Support, Managed Services
Education
Project Management Institute 2013 — 2013
PMP, Project Management Professional
Haadi Academia and Development 2011 — 2011
Mastering Project Management using MS Project
Canadian Information Technology College 2001 — 2005
Diploma In Information Technology Management -Specializing in E-Commerce Software, Computer Science
Saint Mary's University 1997 — 2001
B.A., Philosophy/Political Science/Business
National Geographic February 2014 - January 2015
Rito Loco LLC February 2013 - February 2014
SAIC August 2010 - February 2013
SAIC October 2007 - August 2010
SAIC November 2003 - October 2007
Lockheed Martin November 2002 - November 2003
Primus Telecommunications Canada Inc. May 2000 - September 2000
Skills
Proposal Writing, Program Management, Strategic Planning, Business Development, Project Planning, Management, Project Management, Marketing, Upcycling, Space planning, Photography, Event Planning, Interior Design, Baking, Training, Advertising, Government, CRM, Social Media, Analysis, Marketing Communications, Leadership, Human Resources
Education
Northwood University 1999 — 2002
BBA, Marketing and Management
Northwood University 1999 — 2002
AA, International Business
George Mason University 1998 — 1999
Undergraduate Studies
FCHS
Macrosoft Inc (for client Cisco Systems) June 2014 - Present
Macrosoft Inc (for client AT&T) June 2011 - May 2014
NETS International (for client BT Americas Inc) December 2010 - May 2011
System Innovations Pvt Ltd. Si3 September 2007 - August 2010
Sysnet Pakistan January 2007 - June 2007
Primus Telecommunications Canada Inc. April 2005 - October 2006
IBM Canada Ltd. November 2002 - November 2004
Verticity March 2001 - April 2002
Skills
BGP, Cisco Technologies, Juniper, WAN, Network Design, QoS, OSPF, Security, IP, Cisco IOS, EIGRP, Firewalls, Bluecoat, Wireless, Cross-functional Team..., Routing, Network Security, Multicast, LAN Switching, Content Filtering, Customer Service, CRS-1, IOS-XR, GSR, Juniper Technologies
Education
WinNET Systems 2004 — 2005
CCIE, Networking
Hamdard University 1997 — 2000
MBA, Management Information System
Louisiana Title Services, Inc. January 2014 - August 2014
Humane Society of Louisiana March 2012 - September 2013
Company Confidential October 2012 - August 2013
Jones, Walker, Waechter, Poitevent, Carrère & Denègre L.L.P April 2011 - October 2012
Las Vegas Metropolitan Police Department January 2005 - July 2010
First American Title March 2004 - January 2005
Primus Telecommunications Canada Inc. March 1999 - November 2001
Skills
Corporate defense..., Oil and Gas Industry, Escrow/Residential..., MSOffice software, Adobe Professional, Charity Marketing, Manage Client..., Provisioning, Veterinary Medicine, Litigation Support, Courts
Education
San Juan College 2009 — 2010
A.S., Veterinary/Animal Health Technology/Technician and Veterinary Assistant, 4.0
Georgetown University 2001 — 2002
Post-graduate certificate, Paralegal Studies, 3.8
Louisiana State University 1995 — 1999
B.A., Fine Arts
University of St. Andrews 1997 — 1998
History
Northern Virginia Community College 1993 — 1995
A.S., Criminal Justice and Corrections, 3.4
University of Ottawa September 2008 - Present
Primus Telecommunications Canada Inc. 2003 - 2004
Above Security 2002 - 2003
Compaq International (P) Limited 1999 - 2001
Skills
System Administration, Linux, Programming, Databases, Data Analysis, PHP, Unix, Network Security, Perl, Visual Basic, Windows Server, HTML, Web Development, MySQL, Python, Network Administration, Matlab, Project Management, SQL, Apache, Technical Writing, Software Development, TCP/IP, Computer Science, Analysis, MS Project, Statistics, JavaScript, Research, Simulations, C#, VB.NET, Microsoft Excel, Team Leadership, Unix Operating Systems, Linux System..., Linux Firewalls, Solaris 8/9/10, AIX Administration, HPUX 11i, Windows System..., Windows 7, LAMP administration, Intrusion Detection, Supervisory Experience, Microsoft SQL Server, License Management, Software Licensing, Microsoft Office, Technical Support
Education
CTE Solutions / OSWUG 2012 — 2012
Configuring Windows Server 2008 Active Directory 70-640
Collège La Cité
Gestion de projet
MicroAge Education Center 1999 — 1999
MCSE, CNA, Comptia A+, Computer Systems Networking and Telecommunications
University of Ottawa / Université d'Ottawa 1997 — 1998
Political Science and Government
University of Moncton 1996 — 1997
Political Science and Government
Primus Telecommunications Canada Inc. February 2015 - Present
BlackBerry May 2008 - January 2015
NCI Secured Intelligence January 2004 - January 2008
MTS Allstream (Formerly AT&T Canada, formerly BRAK Systems) 1999 - 2004
Skills
Security, Information Security, Network Security, Vulnerability Assessment, Information Security..., Computer Security, Business Continuity, Risk Management, Networking, ISO 27001, Security Audits, Integration, Penetration Testing, Team Building, Management, CISSP, Computer Forensics, Incident Management, Security Management, Firewalls, Disaster Recovery, Risk Assessment, Information Technology, Encryption Software, Security Awareness, IPS, IDS, Compliance, IT Audit, COBIT, Security Architecture..., Vulnerability Management, Intrusion Detection, VPN, Governance, CISA, Network Architecture, Encryption, Application Security, Virtualization, Security Policy, Antivirus, Internet Security, Data Security, Cloud Computing, Juniper, PCI DSS, TCP/IP, Checkpoint, Cisco Technologies
Education
McMaster University 2011 — 2013
Business Administration, Risk Management
Mohawk College A.A.T 1995 — 1997
Computer Electronics - Co-op
Primus Telecommunications Canada Inc. May 2011 - Present
Primus Canada May 2008 - May 2011
Tellabs May 2005 - December 2007
Tellabs June 2000 - April 2005
Education
Sonoma State University 2002 — 2005
M.S, Computer and Enginering Science
California State University-Chico 1996 — 1999
B.S, ELECTRICAL ENGINEERING
Institute of Technological studies ( ITS) 1993 — 1995
Associate, Electronic Engineering
Primus Telecommunications Group, Inc. January 2010 - Present
Primus Telecommunications Group, Inc. April 2008 - December 2009
Primus Telecommunications Canada Inc. July 2005 - March 2008
Nortel Networks 1999 - 2003
Nortel Networks January 1995 - December 1998
Nortel Networks 1990 - 1994
Skills
Telecommunications, VoIP, Project Management, Technical Support, Customer Service, Network Design, Integration, Network Architecture, Optical Communications, Hosted PBX, Call Centers
Education
University of Ottawa / Université d'Ottawa 1988 — 1990
Master of Applied Science (M.A.Sc.), Electrical Engineering
University of Ottawa / Université d'Ottawa 1983 — 1988
Bachelor of Applied Science (B.A.Sc.), Computer Engineering
CDI College 2003 — 2004
Certification, Network and Internet Security Specialist
Thoughtfire Consulting Inc. September 2014 - Present
Primus Telecommunications Canada Inc. May 2008 - Present
Primus Telecommunications Group, Inc. 2011 - September 2014
Primus Telecommunications Canada Inc. August 2006 - May 2008
Primus Telecommunications Canada Inc. May 2005 - August 2006
Skills
VoIP, DNS, VPN, T1, DSL, Technical Support, Cisco Technologies, Switches, Routers, IP, TCP/IP, WAN
Education
Humber College 2000 — 2004
TELUS February 2012 - Present
Primus Telecommunications Canada Inc. July 2010 - October 2012
Rogers Communications Inc January 2006 - October 2009
Sprint Canada Inc January 2003 - January 2006
Sprint Canada January 1997 - January 2003
Skills
Product Management, Telecommunications, Wireless, Product Marketing, Product Lifecycle..., Project Management, Integration, Call Centers, Product Development, Managed Services, Cloud Computing, Mobile Devices, Cross-functional Team..., Vendor Management, Business Development, PMP, VoIP, Management, Leadership, Strategy
Education
McMaster University 1994 — 1997
MBA, Business
University of Toronto at Scarborough 1989 — 1993
BSc, Psychology
RMB Consulting October 2012 - Present
ScreenScape Networks Inc. September 2011 - September 2012
Viigo Inc. May 2005 - March 2010
Export Express Inc. September 2003 - May 2005
DerTech Consulting July 2001 - May 2005
Primus Telecommunications Canada Inc. December 1999 - June 2001
London Telecom Group Inc. February 1998 - December 1999
London Telecom Network Inc. June 1995 - February 1998
London Telecom Network Inc. December 1993 - June 1995
Skills
Value Propositions, Strategic Planning, Business Development, Brand Development, SaaS, Sales, Start-ups, Contract Negotiation, Channel Management, Strategic Alliances, Channel Partners, Mobile Devices, Networking, Strategy, Entrepreneurship, Digital Signage, Marketing, New Business Development, Advertising, Salesforce.com
Education
University of Saskatchewan 1990 — 1992
MA
Dalhousie University 1986 — 1990
HonBA
Studio 1/0N April 2014 - December 2014
Phreesia August 2012 - September 2013
Primus Telecommunications Canada Inc. August 2010 - December 2010
Entrust February 2008 - January 2009
Dell Inc. April 2006 - August 2007
Dell December 2005 - April 2006
Nortel Networks February 1999 - June 2001
Government of Canada September 1990 - January 1992
Canadian Armed Forces January 1986 - June 1990
Skills
Technical Support, Computer Hardware, Active Directory, Dell Computers, Windows 7, Troubleshooting, Windows Server, Service Delivery, VMware, IT Service Management, Laptops, Call Center, Help Desk Support, Service Desk, Incident Management, Operating Systems, Windows 8, Windows 7 Migration, Mac OS X, Windows Vista, Virtualization, Parallels, VMware Fusion, VMware ESX, .NET, HL7, XML, CSV, Salesforce, Zendesk, Macintosh hardware, iOS, iPad, LogMeIn, TeamViewer, Join.me, SOTI MobiControl, SQL Server Management..., Gaming Industry, TCP/IP, RDP, XP, Network Administration, Software Documentation, Hardware, OS X, VPN, Windows XP, Call Centers, Servers
Education
Carleton University 1986 — 1988
Geographic Information Science and Cartography
Ridgemont High School 1981 — 1986
O.S.S.G.H.D.
Rogers Communications Inc. August 2009 - Present
Primus Canada July 2007 - January 2009
Primus Telecommunications Canada Inc. July 2007 - January 2009
Xspedius Communications / Time Warner March 2004 - February 2005
Skills
Telecommunications, Managed Services, MPLS
Education
Syracuse University
Mathematics and Physics
Bronx High School of Science
Primus Telecommunications Canada Inc. October 2002 - Present
Skills
New Business Development, Managed Services, Account Management, VoIP, Salesforce.com, Sales Management, Solution Selling, Cloud Computing, Sales Process, Cold Calling, Unified Communications, Telecommunications, Direct Sales, Data Center, Customer Service, Business Development, Sales, CRM, Product Management, Call Center, Wireless, Call Centers, Sales Operations, Selling, Customer Retention, MPLS, Mobile Devices, Strategic Partnerships, Professional Services, Enterprise Software, B2B, SaaS, Lead Generation, Channel Partners, SIP Trunking, Sales Presentations, Networking, Co-location, Strategy, Telephony, Product Marketing, Customer Satisfaction, Customer Acquisition, International Sales, Start-ups, Customer Experience, Vendor Management, IP, Team Leadership, Key Account Management
Education
University of Calcutta 1981 — 1984
Equinix May 2009 - Present
Primus Telecommunications Canada Inc. June 2008 - May 2009
Primus Canada May 2007 - June 2008
Bell September 2005 - April 2007
Romtelecom January 1997 - May 2005
Skills
VoIP, Telecommunications, IP, Troubleshooting, Telephony, Cisco Technologies, DSL, Managed Services, Switches, MPLS, Routers, TCP/IP, Ethernet, Technical Support, T1, Service Delivery, VPN
Education
Universitatea „Politehnica” din București 1989 — 1994
Bachelor of Science (BS), Electronics and Telecommunications
Primus Telecommunications Canada Inc. December 2013 - Present
Marketwire August 2001 - May 2013
CCNMatthews September 2000 - August 2001
CCNMatthews June 1999 - September 2000
Skills
Investor Relations, Corporate Development, Services Marketing, Strategic Communications, Strategic Partnerships, Chartered Accountant, ICD.D, Marketing Communications, Corporate Communications, Integrated Marketing, Start-ups, Media Relations, Social Media Measurement, Strategy, Entrepreneurship, Digital Strategy, Digital Media
Education
Queen's University 1978 — 1982
Bachelor of Commerce (B.Com.)
C A R L E E N H I C K S HR October 2013 - Present
Canadian Wind Energy Association January 2014 - Present
Clariti Group Inc. April 2014 - Present
CareerJoy October 2013 - October 2014
Ericsson August 2010 - June 2013
Consulting January 2008 - August 2010
Harris/Decima Inc September 2005 - April 2006
Primus Telecommunications Canada Inc. September 2001 - September 2005
Skills
Performance Management, Talent Management, Human Resources, Employee Engagement, Employee Relations, Recruiting, Organizational..., Leadership, Management, HR Policies, Talent Acquisition, Coaching, Training, Change Management, Team Leadership, Interviews, Strategy, Workforce Planning, Employee Benefits, Succession Planning, Organizational..., Career Counseling, Executive Coaching, Benefits Administration, Mergers & Acquisitions, HR Consulting, Workshop Facilitation
Education
University of Manitoba 1989 — 1993
Bachelor of Arts, Canadian History
University of Manitoba 1998 — 1999
Bachelor of Arts (B.A.), History
Algonquin College of Applied Arts and Technology 2001 — 2004
Human Resources Management and Services
Primus Telecommunications Canada Inc. May 2014 - Present
Primus Canada 1993 - 2014
Education
Mohawk College 1988 — 1990
Applied Business Accounting
Mohawk College 1985 — 1988
Business Administration
Amazon November 2013 - February 2015
Primus Telecommunications Canada Inc. October 2012 - October 2013
411.ca ( Yellow Pages Group) October 2008 - May 2012
411.ca ( Yellow Pages Group) April 2008 - October 2008
Business Objects (SAP Company) November 2004 - February 2008
Business Objects (SAP Company) March 2004 - November 2004
Skills
B2B, Business Development, Sales, Start-ups, Leadership, Strategic Planning, Recruiting, Sales Presentations, Sales Management, Sales Process, Lead Generation, Account Management, New Business Development, Microsoft Office, Inside Sales, Salesforce.com, NetSuite, Sales Recruitment, Online Advertising, E-commerce, CRM, Sales Operations, Strategic Partnerships, SaaS, Crystal Reports, Business Intelligence
Education
Ryerson University 2008 — 2009
Mary Kay Inc. April 2013 - Present
RBC Royal Bank November 2009 - February 2013
Primus Telecommunications Canada Inc. May 2008 - October 2009
Skills
Switches, TCP/IP, Cisco Technologies, Network Security, CCNA, VPN, Network Design, Network Architecture, DNS, Data Center, Disaster Recovery, Checkpoint, Cisco IOS, Routers, Network Administration
Education
Dalhousie University 2006 — 2008
CMC Electronics-Esterline 2007 - Present
Abbott Laboratories 2006 - 2007
Research In Motion 2004 - 2006
Primus Telecommunications Canada Inc. 2000 - 2002
Corel Corporation 1997 - 2000
Nortel Networks 1993 - 1997
Skills
Problem Solving, Process Improvement, Innovation, Continuous Improvement, Organizational..., Team Leadership, Employee Relations, Mediation, Performance Management, Strategic HR, Change Management, Recruiting, Training, Project Planning, Deferred Compensation, Employee Training, Human Resources, Talent Acquisition, HRIS, Succession Planning, Career Counseling, Six Sigma, Leadership, Employee Benefits, Policy, Interviews, Employee Engagement, Coaching, Strategy, Career Development, Personnel Management, Technical Recruiting, New Hire Orientations, Workforce Planning, Sourcing, Leadership Development, Onboarding, Talent Management, Performance Appraisal
Education
University of Ottawa / Université d'Ottawa 1990 — 1994
Bachelor's degree
Apptium Technologies April 2015 - Present
Primus Telecommunications Canada Inc. January 2013 - Present
WIND Mobile August 2011 - Present
Verizon Canada August 2013 - March 2015
Verizon August 2013 - March 2015
CGI North America October 2010 - July 2012
INTEC March 2007 - April 2008
Accenture 2005 - 2006
SAVILLE SYSTEMS IRELAND 1998 - 1999
Skills
PL/SQL, Requirements Analysis, Oracle, Integration, Unix, Billing Systems, SDLC, Telecommunications..., SQL, Solution Architecture, Unix Shell Scripting, Perl, Business Analysis, Software Development, Databases, Data Migration, Telecommunications, DB2, Software Project..., Solaris, Testing, SOA, Data Warehousing, Requirements Gathering, Business Intelligence, Systems Analysis, Singl.eView
Education
Andhra University 1975 — 1977
M.Com, Financial Mangement
Q9 Networks July 2015 - Present
Epik Networks October 2013 - June 2015
Epik Networks April 2012 - September 2013
Primus Telecommunications Canada Inc. March 2011 - March 2012
Skills
Telecommunications, Project Planning, DSL, VoIP, Coaching, Customer Relations, Telephony, IP, Team Leadership, Unified Communications, SIP Trunking, Call Centers, MPLS, WAN, Troubleshooting, Routers, Ethernet, T1, LAN-WAN, Switches, Network Design, TCP/IP, SIP, Customer Service, Teamwork, Team Building, Internet Services, Cisco Technologies, PBX, Negotiation, Product Development, Product Management, Microsoft Office, Computer Network..., Wireless, Routing, VPN, Broadband, OSPF, Call Center, Problem Solving, Planning, Hosted VoIP, Risk Analysis, Scope Management, Manage Client..., Project Management
Education
McGill University 2001 — 2002
Cisco Academy - CCNA Curriculum, CCNA Certification
College Marsan 2000 — 2001
College Certificate in Windows Networks, College certificate
Primus Telecommunications Canada Inc. April 2014 - June 2014
Primus Telecommunications Canada Inc. August 2012 - November 2013
Primus Telecommunications Group, Inc. August 2010 - August 2012
Primus Telecommunications Group, Inc. May 2009 - May 2011
Telstra 2007 - 2008
Telstra 2004 - 2007
Telstra 1998 - 2004
Skills
Training, Product Development, Leadership, Management, IP, VoIP, Wireless, Process Simulation, Telecommunications, ATM networks, Service Delivery, WAN, Operations Management, Team Management, ISDN, Provisioning, Frame Relay, SIP, DSL, MPLS, Ethernet, Managed Services, DWDM, Computer Network..., Broadband, QoS, SS7, Telephony, SDH
Education
TAFE 1991 — 1993
Associate Diploma, Electronics Engineering
Primus Telecommunications Canada Inc. October 2013 - Present
Primus Telecommunications Canada Inc. 2005 - September 2013
Primus Telecommunications Canada Inc. 2005 - 2007
Primus Telecommunications Canada Inc. August 2003 - 2004
Weston Forest Products 2000 - 2003
Skills
Onboarding, Employee Relations, Performance Management, Employee Engagement, HRIS, Talent Acquisition, Customer Retention, HR Policies, Vendor Management, Recruiting, Succession Planning, Human Resources, Talent Management, New Hire Orientations, HR Consulting, Team Leadership, Compensation & Benefit, Applicant Tracking...
Education
Humber College
Post Graduate Human Resources, Human Resources
University of Waterloo
BA, Speech Communications
Primus Telecommunications Canada Inc. June 2014 - April 2015
The Herjavec Group October 2012 - May 2014
ROGERS COMMUNICATIONS INC August 2011 - June 2012
Spyders Inc. October 2010 - August 2011
Cyberklix Inc / The Herjavec Group January 2009 - October 2010
Avaya June 2007 - December 2008
Siemens Canada August 2004 - May 2007
Skills
Information Security..., IPS, VPN, Security, Firewalls, Network Security, Servers, Vulnerability Assessment, Virtualization, Windows Server, IDS, Information Security, VMware, McAfee, Active Directory, Computer Security, Routers
Education
Ryerson University 2006 — 2010
Master of Engineering (M.Eng.), Electrical & Computer Engineering
Sir Syed University of Engineering and Technology 2000 — 2003
Master's degree, Computer Networks
N-W.F.P University of Engineering and Technology 1993 — 1998
Bachelor of Science (B.Sc.), Electrical, Electronics and Communications Engineering
Primus Telecommunications Canada Inc. October 2012 - Present
Ecorite Distributors Ltd September 1999 - October 2012
American Express September 1998 - September 1999
Hilton, Toronto January 1998 - December 1998
Skills
General Ledger, Account Management, Business Analysis, Financial Accounting, Microsoft Excel, Forecasting, Customer Service, Accounting, Microsoft Office, PowerPoint, Microsoft Word, Accounts Payable, Accounts Receivable, Financial Reporting, Management, Leadership
Education
Bharathidasan University
B.Com, Accounting
Primus Telecommunications Canada Inc. April 2014 - Present
Primus Telecommunications Group, Inc. November 2007 - April 2014
Altamira Investment Services inc. 2000 - 2007
Altamira 1998 - 2007
Skills
Call Center, Telecommunications, Telephony, VoIP, Aspect ACD, Dialers, Dialer Management, BES administration, Rightfax administration, Provisioning, Carrier Relationships, Vendor Relationships, Polycom Video..., Managed Services, Unified Communications, Call Centers, MPLS, WAN, IVR, Blackberry Enterprise..., Cisco Technologies, Vendor Management, Data Center, SIP, Wireless, IP
Education
Carleton University
Storwell Self Storage November 2014 - Present
Primus Canada March 2012 - Present
Primus Canada March 2012 - Present
Primus Telecommunications Canada Inc. July 2010 - March 2012
Primus Canada 1999 - 2009
Michel Germain Parfums January 1994 - August 1999
Cosmair canda December 1996 - May 1997
Perfumes Givenchy June 1996 - November 1996
Summit Cosmetics April 1996 - November 1996
Skills
Call Centers, Telecommunications, Customer Experience, Small Business, Service Delivery, Customer Satisfaction, Troubleshooting, VoIP, Contact Centers, Customer Retention, Technical Support, Wireless, Customer Service, Telephony, Vendor Management
Education
George Brown College 1993 — 1994
lululemon athletica September 2013 - Present
lululemon athletica February 2012 - August 2013
Primus Telecommunications Group, Inc. October 2009 - January 2012
Primus Telecommunications Canada Inc. September 2007 - October 2009
Skills
Customer Service, Coaching, Event Planning, Training, Recruiting, Budgets, Leadership, Team Building, Sales, Strategic Planning, Time Management, Team Leadership, Social Media, Public Speaking, Account Management, Accruals, Kanban, SketchUp, Visio, Zoning, Civil Litigation, jQuery
Education
McMaster University
Bachelor of Arts (B.A.), Psychology
Scotiabank July 2015 - Present
Freelancer January 2005 - Present
Aimia Inc July 2013 - June 2015
Primus Telecommunications Canada Inc. August 2012 - June 2013
AIMIA incorporating Carlson Marketing August 2010 - June 2012
Group of Gold Line June 2007 - July 2010
Skills
Web Development, SEO, User Interface Design, Web Applications, SQL, XML, Web Analytics, Agile Methodologies, User Interface, Web Design, Graphics, JavaScript, E-commerce, Mobile Applications, Graphic Design, Microsoft SQL Server, User Experience, Photoshop, Digital Marketing, Digital Strategy, HTML, Social Media Marketing, Email Marketing, Online Marketing, ASP.NET, Advertising, SDLC, Requirements Analysis, CSS, Project Management, Databases, Photography, Google Analytics, Visio
Education
College, IT / Networking
The International Academy of Design and Technology
Grahic Design for print and web / web development, Design, Development, 3d modeling and animation
Primus Telecommunications Canada Inc. 2014 - Present
Education
Humber College 2008 — 2009
Certificate
George Brown College
Courses
Carleton University 2002 — 2006
BA
Archbishop Carney Regional Secondary School
Diploma
Primus Telecommunications Canada Inc. December 2011 - Present
Telus Mobility July 2007 - April 2011
WIS International October 2003 - July 2007
Skills
Troubleshooting, Technical Support, Blackberry, Telecommunications, Networking, Customer Experience, Wireless, Cellular Communications, Computer Hardware, Inventory Management, Windows 7, Software Installation, XP
Education
Georgian College 2001 — 2003
Advertising, Advertising & Marketing
Fortinet Technologies (Canada) Inc. May 2012 - Present
Apple Retail October 2011 - May 2012
Primus Telecommunications Canada Inc June 2011 - May 2012
Volt Workforce Solutions January 2011 - June 2011
OnPath Business Solutions September 2010 - October 2010
Institute of Technical Education February 2001 - April 2010
GMA Network, Inc January 1996 - January 2001
Skills
Fortinet, Firewalls, Routing Protocols, Protocols TCP/IP, Network Security..., VPN, IPSec, SSL, Router Configuration, L2/L3 protocols, Routing, WAN, Network Security, TCP/IP, Networking, Switches, LAN-WAN, Software Installation
Education
Nanyang Technological University 2003 — 2005
Master of Science, Information Studies
Adamson University 1991 — 1996
BS, Computer Engineering
TD Direct Investing (canada) October 2003 - November 2014
Primus Telecommunications Canada Inc. February 2002 - October 2003
RBC Insurance June 2000 - April 2003
Skills
Strong background in...
Education
Karachi University 1988 — 1989
Bachelor of Commerce (B.Com.), Accounting and Finance, Second Division
Primus Telecommunications Canada Inc. September 2014 - Present
Halogen Software February 2014 - August 2014
SMART Technologies February 2005 - October 2011
Flat Planet Internet Cafe July 2003 - February 2005
BreconRidge (Adecco Contract) January 2002 - July 2003
Nortel Networks January 1998 - December 2001
JDSU June 1996 - January 1998
Skills
Process Improvement, Manufacturing, Logistics, Training, Inventory Management, Supply Chain Management, Team Leadership, Lean Manufacturing, Team Building, Process Scheduler, Analysis, Customer Service, Quality Assurance, Troubleshooting, Software Documentation, Cross-functional Team...
Education
Algonquin College of Applied Arts and Technology 2012 — 2014
Professional Accounting, Accounting and Finance
CDI Technical College
Diploma, Network Security
Primus Telecommunications Canada Inc. March 2010 - April 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning
Education
Fordham University 2000 — 2004
Bachelor's degree, Political Science & Legal Policy Studies
Distributel June 2015 - Present
Primus Telecommunications Canada Inc. April 2001 - May 2015
Skills
Telecommunications, VoIP, Call Centers, Vendor Management, IP, Customer Experience, MPLS, Service Delivery, Cross-functional Team..., Process Improvement, Telephony, Operations Management, Broadband
Education
University of Ottawa
Bachelor of Arts (BA), Communication, General
Texas Children's Hospital September 2015 - Present
Rogers Communications October 2012 - September 2015
Public Mobile/ZTE Canada March 2010 - October 2012
TELUS July 2008 - March 2010
Primus Telecommunications Canada Inc. November 2006 - July 2008
CommVerge Solutions October 2004 - November 2006
China Telecom August 1998 - October 2004
Skills
CCIE R&S, Cisco Technologies, Juniper Technologies, Network Security, Data Center, Network Architecture, Network Design, Cisco VoIP, Cisco Nexus, CCIE#12524, CCIE Voice, CCIE SP, Wireless, Routing, Routers
Education
Beijing University of Posts and Telecommunications 1994 — 1998
Bachelor of Applied Science (B.A.Sc.), Bachelor’s Degree in Applied Electronic Technology