Progressive Insurance
Industry: Car insurance company
DescriptionThe Progressive Corporation is one of the largest providers of car insurance in the United States. The company also insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies. Progressive has expanded internationally as well, offering car insurance in Australia. Headquarters: Mayfield, Ohio, United States CEO: Tricia Griffith Number of employees: 30,000 Founders: Joseph Lewis, Jack Green
Progressive Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Progressive Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Progressive Insurance Salaries. You can even request information on how much does Progressive Insurance pay if you want to. Learn about salaries, pros and cons of working for Progressive Insurance directly from the past employees.
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11,735 Progressive Insurance employees in database. Find out everything there's to know about Progressive Insurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Progressive Insurance Employees
Innovative Seed September 2013 - October 2014
Progressive Insurance October 2007 - September 2013
Skills
Increasing Operational..., Financial Analysis, Financial Coaching, Automotive Appraisal, Management, Customer Satisfaction, Operations Management, Analysis, Time Management
Education
Minnesota State University, Mankato 2011 — 2013
Master of Business Administration (MBA), Business Administration and Management, General
Minnesota State University, Mankato 2003 — 2007
Bachelor's degree, Psychology
Progressive Insurance August 2014 - Present
Aaron Bail Bonds/ Broadway Insurance and Surety Corporation May 2013 - August 2014
Kei Kabob December 2012 - May 2013
Delivery Now, Inc. August 2012 - January 2013
Hat City Kitchen May 2011 - September 2011
Panevino Ristorante April 2008 - May 2011
Neco Alliance January 2009 - May 2010
Cloverleaf Tavern September 2006 - February 2008
Skills
Customer Service, Oral/Written..., Critical Thinking, Analytical Thinking, Comfortable working..., Works well in a team, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Open Office, Mac OS X, Social Media, Twitter, Facebook, Google+, Tumblr, Wordpress, Restaurants, Telephone Skills, WordPress, PowerPoint, Nonprofits, Outlook, Analytical Skills, Food, OS X, Google Docs, Social Networking
Education
Montclair State University 2002 — 2012
Bachelor of Arts (B.A.), Philosophy and Classics, 3.0
Clifton High School 1998 — 2002
The Michael Kaim Team October 2013 - Present
The Ghostrider Foundation January 2009 - Present
Starkamp Photography January 2008 - Present
Progressive Insurance October 2007 - December 2012
Progressive Insurance October 2005 - October 2007
Skills
Real Estate, Real Estate Transactions, Residential Homes, Non-profit Volunteer, Charity Work, 501c3, Veterans, Board of Directors, Real Estate Photography, Photography, Photoshop, Negotiation, Property, Commercial Real Estate
Education
College of Mount St. Joseph 2001 — 2005
Bachelor of Arts (B.A.), Communication, General
Mentor High School 1998 — 2001
High School Degree, General Studies
Bunker Vein and Imaging Center January 2014 - July 2014
The Arc of the Pikes Peak Region December 2012 - November 2013
Jive Collective March 2012 - October 2013
Salon 7 May 2011 - December 2012
Progressive Insurance September 2010 - May 2011
Synergy Salon March 2007 - June 2010
Mid-America Technology Center May 2009 - August 2009
Moda Salon March 2006 - March 2007
Skills
Media Relations, Social Media Marketing, Event Management, Public Relations, Community Relations, Marketing Communications, Integrated Marketing, Social Media, Copywriting, Press Releases, Entertainment, Advertising, Brand Developement, Marketing Strategy, Brand Loyalty, Events Coordination, Community Outreach, Public Speaking, Computer/Technical..., Microsoft Office, Adobe, Photoshop, InDesign, Typing, Windows 7, Corporate Communications, Strategic Communications
Education
St. Mary's University School of Law 2014 — 2017
Doctor of Law (J.D.), Law
University of Oklahoma 2006 — 2010
Bachelor's degree, Communication and Media Studies
Oklahoma State University 2005 — 2006
Animal Sciences
Moore Norman Technology Center 2003 — 2005
Cosmetology License, Cosmetology/Cosmetologist, General
Norman High School 2001 — 2005
H.S. Diploma, General Studies
Acquity Group January 2015 - Present
Progressive Insurance June 2014 - August 2014
Cellcom May 2013 - August 2013
Skills
Java, Android, SQL, JavaScript, Android Development, C++, Python, Team Leadership, Java Application..., Web Development, Leadership, HTML 5, Positive Can-do Attitude, Positive Personality, Success Oriented, XML, SQLite, Scrum, Teamwork, Customer Service, iOS, Git, JIRA, iOS development, Agile Application..., Jenkins, jQuery, JSON, JSP, CSS, Subversion, Agile Methodologies, Software Engineering, OOP, Databases, Mobile Devices, Organization
Education
Milwaukee School of Engineering 2011 — 2015
Bachelor of Science (BS), Computer Software Engineering
Progressive Insurance June 2015 - Present
Assurant Health June 2014 - October 2014
BOYS & GIRLS CLUBS OF GREATER MILWAUKEE June 2013 - November 2013
Skills
Eclipse, Java, Python, Android, Software Engineering, Software Development, HTML, CSS, jQuery, C++, C, Scrum, DataStage, C#, Git, Jenkins
Education
Milwaukee School of Engineering 2011 — 2015
Bachelor of Science (BS), Software Engineering
Nationwide Insurance August 2012 - Present
Progressive Insurance October 2007 - August 2012
National City Bank June 2006 - October 2007
Education
Mount Vernon Nazarene University 2012 — 2013
Cleveland State University 2008 — 2010
Progressive Insurance June 2014 - August 2014
Richmond Burton Community High School May 2013 - August 2013
Skills
Java, Software Engineering, C++, HTML, JavaScript, Coding Practices, C, Programming, Microsoft Office, Python, Teamwork, Leadership, Time Management, Communication, Networking
Education
Milwaukee School of Engineering 2011 — 2015
Software Engineering, Senior
Richmond Burton Community High School 2007 — 2011
Progressive Insurance November 2012 - November 2014
Waste Management June 2010 - November 2012
Time Warner Cable October 2007 - June 2010
Psychiatric Consultants and Therapist September 2005 - October 2007
Skills
Payroll, Outlook, Microsoft Excel, Microsoft Word, Access, Microsoft Office, Customer Service, PowerPoint, CPT, Medical Coding, ICD-9, Windows
Education
Milwaukee Career College
Medical Billing and Coding Specialist
Progressive Insurance August 2010 - Present
Progressive Insurance May 1994 - July 2010
Skills
Claims Management, Claim, Liability, Property, Commercial Lines, Claim Investigation, Litigation Management, Personal Lines Auto, Property & Casualty..., Casualty, Property Damage, General Insurance, Commercial Insurance, Liability Analysis, Claims Handling, Claims Resolution, Accident, Property Claims, Claims Investigations, Motorcycle, Casualty Insurance
Education
Minnesota State University, Mankato 1990 — 1994
Business, Management, Marketing, and Related Support Services
Progressive Insurance September 2014 - Present
Denmiss, L.L.C. August 2013 - June 2014
Zurich North America 2011 - 2013
Arthur J. Gallagher and Co. June 2011 - August 2011
Skills
Underwriting, Microsoft Office, Insurance Brokerage, Sales Presentations, Automated Underwriting..., Negotiation, Time Management, Competitive Analysis, Professional Liability, Customer Oriented, Commercial Insurance, Accounting, Workers Compensation, Directors
Education
Mississippi State University 2007 — 2010
Bachelor of Business Administration (B.B.A.), Insurance, 3.3 GPA
Progressive Insurance March 2015 - Present
Harte Hanks June 2014 - March 2015
teleNetwork June 2011 - March 2014
teleNetwork February 2010 - June 2011
Papa Gino's April 2009 - November 2009
Skills
Team Leadership, Reports, Work in A Fast Paced..., Computers, Coaching, Employee Training, Multi Tasking, Easily Adaptable, Call Centers, Leadership, Troubleshooting, Management, Customer Service, Customer Experience, Microsoft Office, Technical Support, Networking, Training
Education
National American University 2010 — 2014
Everest National Insurance Company September 2013 - Present
Progressive Insurance July 2011 - April 2013
Program underwriters LLC January 2005 - August 2009
Service Insurance Company July 2002 - January 2005
Utica National Insurance Group November 2000 - June 2001
MetLife March 1992 - November 2000
Skills
Finance and Risk..., In-depth knowledge of..., Excellent negotiating..., CRM expertise, Active Property and..., Proficient with..., Sales presentations, Market Research, Customer Assistance, Computed Data Reports, Product Sales, Interviewed clients via..., Worked with company..., Provided required..., Cross-sold services at...
Education
Mohawk Valley Community College 1987 — 1989
Associate of Arts and Sciences (AAS), Finance and Financial Management Services
Alexander Proudfoot June 2008 - Present
ADEPT MANAGEMENT SYSTEMS April 2008 - June 2008
BROOKS CONSULTING INTERNATIONAL April 2006 - December 2007
THE GEORGE S. MAY INTERNATIONAL COMPANY July 2005 - April 2006
Progressive Insurance July 2003 - July 2005
DEWOLFF, BOBERG & ASSOCIATES August 2002 - July 2003
MARTINAIR - HOLLAND December 1994 - August 2002
Skills
Process Improvement, Analysis, Lean Manufacturing, Operations Management, Management Consulting, Sales Effectiveness, Warehouse Management, Maintenance Management, Maintenance Planning, Power Transmission, Plant Operations, Planned Preventative..., Business Process..., Operational Excellence, Project Management, Business Development, Coaching, Performance Improvement, Change Management, Strategy, Manufacturing, Six Sigma, Training, Organizational..., Organizational Design, Management, Performance Management, Continuous Improvement, Business Process, Business Planning, Business Process..., Strategic Planning, Business Transformation, Process Engineering, Business Strategy, Business Analysis, Program Management, Team Building, Sales Operations, Cross-functional Team..., Business Process Mapping, Consulting, Leadership, Organizational...
Education
Morehouse College 1993 — 1996
Bachelor of Arts (BA), Marketing
Acquity Group June 2015 - Present
Progressive Insurance June 2014 - Present
Solution Systems, Inc. June 2013 - August 2013
Solution Systems, Inc. June 2012 - August 2012
Skills
Java, Python, C++, Software Engineering, JavaScript, C, C#, Eclipse, MySQL, Programming, Computer Science, Objective-C
Education
Milwaukee School of Engineering 2011 — 2015
Bachelor of Science (BS), Computer Software Engineering, 3.98
Harry D. Jacobs High School
Progressive Insurance July 2003 - Present
Enterprise Rent-A-Car July 2002 - July 2003
Gallery Furniture June 2000 - November 2001
Skills
Microsoft Office, Property Damage, Claim Investigation, Insurance Claims, Customer Relations, Microsoft Excel, Social Media Marketing, Non-profit Volunteering
Education
Mississippi State University 1997 — 2001
Bachelor of Business Administration (B.B.A.), Furniture Design and Manufacturing
Augustana University August 2015 - Present
Holmes Murphy & Associates June 2014 - Present
Dakota Alliance Soccer Club August 2009 - Present
FMG Direct Ltd January 2008 - Present
Howalt+McDowell Insurance, a Marsh & McLennan Agency October 2012 - May 2014
Progressive Insurance January 2008 - October 2012
Progressive May 2006 - December 2007
Ameriprise Financial July 2005 - May 2006
Ameriprise Financial June 2004 - July 2005
Skills
Training, Process Improvement, Claim, Liability, Team Leadership, Negotiation, Coaching, Customer Service, Personal Injury, Six Sigma, Accident, Financial Risk, Property, Strategic Planning, Lean Manufacturing, Analysis, Team Building, Microsoft Excel, Microsoft Office, Management, Event Planning, Analytics, Data Analysis, PowerPoint, Leadership Development, Recruiting, Microsoft Word, SharePoint, Insurance
Education
Minnesota State University, Moorhead 2005 — 2006
Bachelor Of Science, International Business
Minnesota State University, Moorhead 2000 — 2002
Bachelor of Science, International Business
Biolumina April 2015 - Present
Progressive Insurance June 2013 - April 2015
Ronald McDonald House of Long Branch and New Brunswick January 2012 - May 2012
Attention May 2011 - August 2011
Hollywood Tans Group, LLC June 2007 - June 2011
Skills
Social Media, Writing, Creative Writing, Non-profits, News Writing, Campaigns, Fundraising, Radio Broadcasting, Broadcast Television, Magazine Journalism, PowerPoint, Microsoft Excel, Twitter, Facebook, Social Networking, Press Releases, Nonprofits, Magazines, Blogging, Advertising
Education
Monmouth University 2008 — 2012
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
Progressive Insurance Contact Center DirectorProgressive Insurance1993 - March 1999
Skills
IT Strategy, IT Management, Team Building, Process Improvement, SDLC, ITIL, Requirements Analysis, Leadership, Enterprise Architecture, Project Portfolio..., Vendor Management, Project Management, Business Intelligence, Disaster Recovery, Program Management, Business Analysis, Visio, SharePoint
Education
Muskingum College 1981 — 1985
BA, Economics, Business Administration
Matrix Absence Management June 2013 - Present
Progressive Insurance August 2009 - June 2013
Progressive Insurance March 2009 - August 2009
Progressive Insurance March 2007 - March 2009
Skills
Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, HTML
Education
Minnesota State University, Moorhead 2002 — 2006
Bachelor of Arts, Ceramic Arts
Northland Community and Technical College 2000 — 2002
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
LCMS July 2014 - Present
LCSS September 2012 - June 2014
North Georgia College & State University April 2011 - October 2012
Chestatee Regional Hospital2005 - 2010 October 2005 - October 2010
Liberty Mutual Insurance Company March 2004 - October 2005
Liberty Mutual Insurance Company January 2001 - January 2003
Liberty Mutual Insurance September 1997 - March 2001
Progressive Insurance November 1989 - September 1997
Skills
Strategic Planning, Team Building, Fundraising, Program Management, Customer Service, Marketing, Microsoft Office, Microsoft Excel, Budgets, Project Management, Change Management, Leadership, Grant Writing, Leadership Development, Business Development, Community Outreach, Event Management, Training, Sales
Education
North Georgia College and State University 2011 — 2011
Post Baccalaureate Teaching Certification, Middle Grades
Mount Saint Mary College 1984 — 1988
Bachelors, Communications/Public Relations
University of Phoenix
Masters, Organizational Management
American Family Insurance April 2012 - Present
Progressive Insurance August 2006 - April 2012
Progressive Insurance 2002 - 2006
Skills
Insurance, Claims Management, Casualty, Property & Casualty..., Performance Improvement, Claim, Claim Investigation, Commercial Lines, General Insurance, Liability, Liability Analysis, Property Damage, Subrogation, Legal Liability
Education
Minnesota State University, Moorhead 1992 — 1996
Finance, Finance, Accounting
MACCRAY
Progressive Insurance May 2009 - Present
Progressive Casualty Insurance Company September 2004 - May 2009
Food Giant Supermarkets September 2002 - September 2004
Skills
Claim, Liability, Insurance, Investigation, Litigation, Subrogation, Claims Management, Claim Investigation
Education
Murray State University 1995 — 2000
B.S., Criminal Justice, Legal Stdies
Murray State University
Bachelors of Science, Criminal Justice
Federal Trade Commission July 2015 - Present
Language Services Associates May 2015 - Present
Progressive Insurance January 2014 - June 2015
Gold, Albanese & Barletti May 2010 - October 2013
U.S. Department of State January 2013 - April 2013
Huntington Learning Center January 2011 - June 2011
Skills
International Relations, Microsoft Office, Spanish, Social Media, Research, Proofreading, Foreign Languages, Customer Service, Microsoft Word, Romanian, Time Matters, Legal Writing, Spanish-English, Legal Translation, Timeslips, Paralegals, Diplomacy, Foreign Policy, Courts, Public Speaking, PowerPoint, English-Spanish, Subtitling, Medical Translation, Legal Discovery, Legal Research Skills, Legal Software, Policy Analysis, InDesign, Legal Documents, Legal Research, Motions, E-Discovery Consulting, Microsoft Project, Aderant
Education
Seton Hall University 2011 — 2013
Master of Arts (M.A.), Diplomacy and International Relations
Montclair State University 2005 — 2010
Bachelor of Arts (B.A.), Spanish Translation, Paralegal
Universitat Pompeu Fabra 2007 — 2007
Semester Abroad, Spanish Language and Culture
HIMEX October 2013 - Present
NKR Insurances Services July 2007 - October 2013
CodeObjects, Inc. June 2011 - August 2012
Sagamore Insurance Co. September 1995 - July 2007
Progressive Insurance June 1987 - August 1995
Skills
Enterprise Software, Product Management, Program Management, Cloud Computing, Business Development, Account Management, Strategic Planning, Risk Management, Insurance, Management, Contract Negotiation, Property & Casualty..., Claim, Process Improvement, Leadership
Education
Missouri State University 1978 — 1982
Bachelor of Science, Political Science
Consulting Actuaries Incorporated May 2014 - Present
Progressive Insurance January 2007 - April 2008
Skills
Team Leadership, Microsoft Excel, Retirement Benefits..., Form 5500 preparation, Account Reconciliation, Cash Balance plans, 401(k) Profit Sharing..., Microsoft Office, Excel Formulas &..., Analytic Problem Solving, Spreadsheets, Solver, Vlookup, Calculus, Statistics, Algebra, Insurance, Actuarial Science, Access, Lotus Notes, Data Mining, Risk Management, Probability, Microsoft Works, Windows Vista, Windows XP Pro, Microsoft Word, Pivot Tables, SQL, vba macro editing, PowerPoint, Windows 7, Customer Service, Public Speaking, Data Analysis, Sales
Education
Montclair State University 2001 — 2006
Bachelor of Science (B.S.), Mathematics, 3.2
Progressive Insurance July 2014 - Present
Progressive Insurance June 2013 - August 2013
Jimmy John's June 2012 - August 2012
Skills
Computer Architecture, Digital Logic, Combinational Logic, Unix Operating Systems, Embedded Systems, Embedded Software, Java, JavaScript, C/C++ STL, SQL, Microsoft SQL Server, C#, Visual C#, ASP.NET, Control Systems Design, Microelectronics, Microsoft Office, Outlook, C++, Programming
Education
Milwaukee School of Engineering 2011 — 2014
Bachelor's degree, Computer Engineering, 3.79/4.00
Oshkosh West High School 2006 — 2010
High School Diploma, N/A
Progressive Insurance April 2015 - Present
Senior Synergy Group December 2014 - April 2015
Sprint Nextel February 2012 - November 2014
University of Miami Hamilton May 2011 - August 2011
Garda Cash Logistics June 2008 - July 2010
United States Marine Corps July 2005 - November 2006
Skills
Coaching, Public Speaking, Leadership, Retail, Customer Service, Sales, Customer Retention, Inventory Management, Time Management
Education
Mount St. Joseph University 2007 — 2011
Bachelor of Science (B.S.), Sport Management, Minor in Business
Progressive Insurance January 2007 - March 2010
Best Buy August 2005 - January 2007
Skills
Leadership
Education
Monmouth University 2008 — 2010
Master of Arts, Criminal Justice
Rutgers University-New Brunswick 2003 — 2007
Bachelor of Arts, Psychology
PrimeSource Mortgage, Inc. March 2015 - Present
Thrivent Financial November 2014 - March 2015
Progressive Insurance June 2012 - October 2014
The Flagstone January 2009 - May 2012
Thomas Electric - Appleton May 2004 - May 2007
Skills
Microsoft Excel, Leadership, Time Management, Customer Service, PowerPoint, Access, Outlook, Teamwork, Excel, Word, Internet Explorer, Series 7, Series 66, Life Insurance, Microsoft Office, Sales, Insurance, Strategic Planning
Education
University of Wisconsin-Oshkosh 2009 — 2012
Bachelor's degree, Finance, General
University of Wisconsin-Oshkosh 2009 — 2012
Bachelor of Business Administration, Finance
Minnesota State University, Mankato 2007 — 2009
Xavier High School
Arbitration Forums September 2012 - Present
Progressive Insurance June 2007 - Present
Zearth.com Corporation June 2004 - June 2007
Cardiac Science May 2003 - August 2003
Education
Montana State University-Bozeman
Bachelor's degree, English Language and Literature, English Education
Sluggers Neighborhood Grill & Bar February 2015 - Present
Buckhorn Springs Tennis & Swim Club August 2013 - Present
M.M. Notary Services May 2014 - Present
Hope Crystal/Elite Crystal February 2014 - Present
APAC Customer Services January 2011 - July 2013
Environmental Compliance Services, Inc June 2007 - August 2010
Progressive Insurance March 2004 - May 2007
Skills
Certified Notary..., Customer Service, Time Management, Organization, Data Entry, Accounting, Phone Etiquette, Customer Retention, Team Building, Insurance, Coaching, Telephone Skills, Teamwork, Bookkeeping, Invoicing, Management, Accounts Receivable, Microsoft Word, Outlook, Customer Satisfaction, Payroll, Strategy, Employee Benefits, Microsoft Excel, Human Resources, Process Improvement, Training, Marketing, Microsoft Office
Education
Mohawk College 1989 — 1991
Accounting
Progressive Insurance March 2012 - Present
Arthur Chapman October 2008 - March 2012
Arthur Chapman May 2006 - October 2008
Skills
Commercial Litigation, Construction Law, Insurance Coverage..., Risk Transfer, Medicare Secondary..., ProLaw, Microsoft Office, PowerPoint, Civil Litigation, Personal Injury..., Arbitration, Westlaw, Jury Trials, Trials, Reinsurance, Insurance, Courts, Torts, Mediation, Personal Injury, Legal Research, Litigation
Education
William Mitchell College of Law 2005 — 2008
J.D., Magna Cum Laude
University of Minnesota-Twin Cities 2001 — 2005
B.A., Economics
Wayzata High School 1997 — 2001
One Call Care Management August 2015 - Present
AmTrust North America 2014 - 2015
Software Craftsmanship Guild 2014 - 2014
Progressive Insurance 2006 - 2014
Progressive Insurance 2004 - 2006
Progressive Insurance 2004 - 2004
Progressive Insurance 2001 - 2004
Progressive Insurance 2000 - 2001
Progressive Insurance 1995 - 2000
Progressive Insurance 1986 - 1995
Skills
Project Management, Change Management, General Insurance, Training, Project Coordination, Project Planning, Project Delivery, Project Scope..., Scope Management, Stakeholder Engagement, Stakeholder Management, Project Communications, Communication Skills, Meeting Planning, Leading Meetings, Cross-functional Team..., Liasoning, Dependable Team Player, Time Line Management, Business Requirements, Requirements Gathering, Requirements Management, Use Case Analysis, WBS, Risk Assessment, Risk Analysis, Risk Management, Cost Management, Resource Management, Vendor Management, Business Analysis, Analysis, Process Assessment, Solution Implementation, Performance Measurement, Metrics Reporting, Executive Reporting, Key Metrics, Test Planning, User Acceptance Testing, SurveyMonkey, Success Driven, Property & Casualty..., Claims Management, Call Routing, Business Process..., Leadership, Strategy, Process Improvement, Business Process
Education
State University of New York at Albany
Bachelor of Science Degree, Business Management
Monroe Community College
Associate of Science (A.S.), Business Administration and Management, General
Spencerport High School
New York State Office of Mental Health December 2014 - Present
Progressive Insurance April 2014 - December 2014
Patricia Spivak CPA PC January 2014 - April 2014
Three Guys Pizza June 2013 - April 2014
The Checkerboard Inn July 2010 - June 2013
CareGivers America November 2011 - May 2012
Sunoco Gas Station March 2006 - July 2010
WVHCS Wilkes-Barre General Hospital May 2009 - July 2009
Skills
Training, Employee Training, Customer Service, Telephone Skills, PowerPoint, Microsoft Excel, Microsoft Word, Budgets, Time Management, Microsoft Office
Education
Misericordia University 2012 — 2014
Bachelor's degree, Accounting, 4.00/4.00
Penn State University 2006 — 2010
Bachelor's degree, Health/Health Care Administration/Management, 3.65/4.00
Affirmative Insurance December 2009 - Present
Razor's Edge Consulting LLC November 2009 - December 2009
Progressive Insurance April 2004 - May 2009
Progressive Insurance October 2002 - April 2004
Progressive Insurance July 1999 - October 2002
Progressive Insurance May 1996 - July 1999
Progressive Insurance June 1995 - July 1996
Education
Missouri Southern State University 1987 — 1991
BSBA, Marketing & Management
Progressive Insurance August 2011 - Present
KCAU-TV January 2011 - May 2011
The Collegian Reporter August 2009 - May 2011
Phi Mu Alpha Sinfonia, Gamma Xi Chapter April 2009 - May 2011
Morningside College August 2007 - May 2011
Sioux City Journal June 2010 - August 2010
MCTV May 2009 - May 2010
Good Looking Media May 2009 - March 2010
WesTel Systems May 2009 - August 2009
Education
Morningside College 2007 — 2011
Majors: Mass Communications, Theatre., Film, Journalism, Acting
Progressive Insurance May 2013 - Present
PNC December 2008 - May 2013
Walt Disney World January 2010 - June 2010
Skills
Organizational..., Communication, Customer Service, Operational Efficiency, High Level Of Accuracy, Positive Work..., Time-efficient, Peer Mentoring, Technical Support
Education
Montclair State University 2008 — 2013
Bachelor's degree, Business Administration, Concentrations in Economics and Real Estate
Progressive Insurance July 2010 - Present
Enterprise Rent-A-Car May 2008 - July 2010
Education
Missouri State University 2004 — 2008
Bachelor’s Degree, Marketing
Fireman's Fund Insurance Company April 2013 - Present
Allianz November 2011 - April 2013
Fireman's Fund Insurance Company January 2007 - November 2011
Progressive Insurance July 2002 - December 2006
Skills
Property & Casualty..., Claims Investigations, Claims Resolution, Training, Project Management Tools, Project Teams, Process Improvement..., Demand Management, OPEX Blue Belt Certified, Operations Management, Claims Management, Legal Liability, Casualty, Claim, General Insurance, Insurance, Underwriting, Commercial Insurance, Commercial Lines, Claim Investigation, Business Process..., Building Relationships, Casualty Insurance, Workers Compensation, Liability, Risk Management, Reinsurance, Leadership, Process Improvement, Project Management, Strategy, Change Management, Business Analysis, Governance
Education
Webster University 2014 — 2016
Master's Management and Leadership, Management and Leadership
Missouri State University 1997 — 2002
Bachelor's degree, Marketing/Marketing Management, General
XL Catlin January 2014 - Present
Tower Group Companies December 2010 - December 2013
SUA Insurance Company 2009 - September 2010
ESIS March 2007 - December 2009
Progressive Insurance November 2004 - March 2008
Skills
Claim, Property, Umbrella Insurance, Casualty, Commercial Insurance, Liability, Litigation Management, Claim Investigation, Property Damage, Commercial Lines, Professional Liability, Legal Liability, Liability Analysis, Excess, Subrogation, Property & Casualty..., Property, Casualty Insurance
Education
Missouri State University 1995 — 1997
Masters, Communication and Mass Media, 4.0
Truman State University 1990 — 1994
Bachelor of Arts (BA), Communication and Media Studies, 3.5
Apple November 2014 - Present
T Ruiz Photography August 2012 - Present
Verizon Wireless January 2013 - May 2014
Progressive Insurance September 2010 - April 2012
Wachovia, A Wells Fargo Company October 2006 - June 2008
Sprint Nextel November 2004 - October 2006
Skills
Typing, English grammar, Persuasion, Insurance, Call Center, Customer Service, Customer Oriented, Claims Handling, Property Claims, Cash Management, Time Management, Phone Skills, Phone Etiquette, Answering Phones, Call Centers, Sales, Sales Operations, Claims Management, Customer Support, Cold Calling, Property, Customer Experience, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Customer Satisfaction, Highly detail oriented, Liability, Team Building, Leadership, Team Leadership, Claim, Training, Data Entry, Organization, Social Media, Social Networking
Education
Monroe Community College 2003 — 2003
None, Liberal Arts
Williamson Senior High School 1999 — 2003
Graduated
Progressive Insurance September 2013 - Present
North Dakota Army National Guard February 2001 - Present
Progressive Insurance June 2012 - September 2013
Empi July 2008 - September 2011
Helzberg Diamonds October 2006 - July 2008
Skills
Medical Devices, Claims Investigations, Sales, Accident Claims, Property Claims, Claims Handling, Retail Sales Experience, Medical Sales, Military, Leadership, Customer Service, Military Experience, Military Operations, Training, Team Building, Microsoft Office
Education
Minnesota State University, Moorhead 2006 — 2008
Bachelor's degree, Kinesiology and Exercise Science
Minnesota State University, Moorhead
Bachelors Degree, Exercise Science
Progressive Insurance March 2015 - Present
Burrell Behavioral Health June 2012 - April 2015
Lighthouse Shelter January 2009 - November 2011
Skills
Social Services, Crisis Intervention, Customer Service, Mental Health, Public Speaking
Education
Missouri Valley College 2005 — 2009
Bachelor of Science (B.S.), Human Service Agency Management
Progressive Insurance September 2007 - Present
Skills
Insurance, Property, Customer Service, Claims Management, General Insurance, Casualty Insurance
Education
Morningside College 2003 — 2007
Bachelor's degree, Business Administration and Management, General
Morningside College 2003 — 2007
Bachelor's degree, Business Administration and Management, General
Progressive Insurance March 2014 - Present
Taber Body Paint and Frame January 2013 - March 2014
Progressive Insurance December 2003 - December 2013
Skills
Strategic Planning, Sales, Customer Service, Automotive, Sales Management, Property & Casualty..., Team Building, Team Leadership, Cross Functional Team..., Marketing Strategy, Training
Education
Mississippi State University 1998 — 2003
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Progressive Insurance February 2007 - Present
Education
MTI College
Rutherfoord, a Marsh & McLennan Agency LLC Company October 2006 - Present
Rutherfoord, a Marsh & McLennan Agency LLC Company October 2006 - 2013
Insurance Overload Staffing May 2004 - 2006
Progressive Insurance November 1999 - September 2003
Vytra Health Plans 1997 - November 1999
Robert Plan Insurance 1995 - 1997
Skills
Microsoft Excel, Microsoft Word, Research, Customer Service, Negotiation, Insurance, Invoicing, Outlook, Windows, Account Management, Property
Education
Nassau Community College
Associate's degree, Liberal Arts and Sciences/Liberal Studies
P&C License
Property & Casualty License
Progressive Insurance November 2004 - Present
Rumbaugh Insurance January 2001 - November 2004
Heraeus September 1999 - December 2000
York International March 1995 - September 1999
Skills
Property & Casualty..., Insurance, Commercial Lines, Liability, General Insurance, Professional Liability, Marketing, Motorcycle, Business Development, ATV, Marketing Strategy, Legal Liability, Small Business, Online Marketing, Claim, SEO, Ideal Customer Profile..., Marksmanship, Firearms, Homeowners insurance, renters insurance, claims, Customer Retention, Customer Service, Homeowners, Commercial Insurance, Casualty Insurance
Education
York College of Pennsylvania 1995 — 1997
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
York College of Pennsylvania 1995 — 1997
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
Moravian College 1992 — 1995
Political Science / Economics / Business Marketing
Progressive Insurance October 2011 - Present
Progressive Insurance 1999 - October 2011
Wenesco Restaurant 1997 - 1999
Pizza Hut 1993 - 1997
Skills
Business Analysis, Creative Problem Solving, Performance Gap Analysis, Gap Analysis, Leadership, Strategic Planning, Claims Management, Insurance, Casualty, Claim, Subrogation, Liability, Property & Casualty..., Property Damage, Legal Liability, Customer Service, Commercial Lines, Commercial Insurance, General Insurance, Liability Analysis, Casualty Insurance, Claims Handling, Process Improvement, Management, Claim Investigation
Education
South University 2010 — 2011
MBA, Business Administration, 4.0 High Honors
Monroe College 1997 — 1998
BA, Business Management
BMCC, CUNY 1993 — 1996
Associate in Applied Science, Business Administration, Dean's List
BMCC, CUNY 1993 — 1996
Associate in Applied Science, Computer Programming
C US Bank September 2011 - Present
Progressive Insurance January 2006 - June 2011
Skills
Employee Relations, Insurance, Microsoft Office, Payroll, Outlook, Benefits Administration, Interviewing, Telephone Skills, Time Management, Compensation, Interviews, Recruiting, Human Resources, Personnel Management
Education
University of Northern Iowa 2003 — 2004
BS, Marketing: Management
Mount Mercy College 2001 — 2003
Marketing/Marketing Management, General
Safeco Insurance August 2013 - Present
Safeco Insurance August 1998 - July 2013
Superior Insurance August 1996 - August 1998
Progressive Insurance July 1989 - August 1996
Skills
Sales, Claims Handling, Analysis, Team Leadership, Insurance, Property & Casualty..., Commercial Insurance, Commercial Lines, Umbrella Insurance, Casualty, Underwriting, Liability, Workers Compensation, General Insurance, Team Building, Customer Service, Legal Liability, Claims Management, Claim, Employment Practices..., Inland Marine, Professional Liability, Casualty Insurance
Education
Belhaven University 2012 — 2014
Master of Business Administration (MBA), MBA, 3.8
Mississippi State University - College of Business and Industry 1984 — 1988
BBA, Business Administration and Management, General
Progressive Insurance August 2014 - Present
Experis IT October 2013 - August 2014
Software Unlimited April 2004 - September 2013
Skills
C#, ASP.NET, XML, .NET, Microsoft SQL Server, JavaScript, Web Services, SQL, Visual Studio, VB.NET, AJAX, ADO.NET, Software Development, LINQ, Databases, MySQL, Database Design, SOAP, XSLT, Object Oriented Design, WPF, ASP, Design Patterns, TFS, OOP, WinForms
Education
Mississippi State University 1998 — 2002
Computer Engineering
Sacred Heart School Sibu
Progressive Insurance January 2009 - Present
Progressive Insurance March 2006 - Present
Progressive Insurance January 1997 - Present
Skills
Team/Employee..., Performance Management, Customer..., Vendor Management, Remote Management, Employee Selection, Multi-Team Leadership, Service Recovery
Education
Minnesota State University, Mankato
Bachelor's degree
Fifth Third Bank January 2015 - Present
Beech Brook December 2013 - October 2014
LPS Field Services, Inc. October 2012 - December 2013
Partners Assisting Learning February 2006 - August 2012
Community Action for Capable Youth 1997 - 2011
Progressive Insurance October 1993 - February 2007
Skills
Training Management, Training Delivery, Instructional Design, Curriculum Design, Knowledge Management, Curriculum Assessment, Blended Learning, Job Coaching, E-Learning, Customer Service, Property & Casualty..., Contract Management, Contract Negotiation, Client Relations Skills, Compliance, Corporate Law, Civil Litigation, Microsoft Office, Project Management, Negotiation, Strategic Planning, Quality Management, Quality Assurance, Risk Assessment, Contract Law, Insurance Law, Change Management, Vendor Management, Management, Employee Training
Education
Mississippi University for Women 1992 — 1996
Bachelor's degree, Paralegal Studies, GPA 4.0
Midwest Employers Casualty Company July 2009 - Present
Travelers Insurance July 2003 - July 2009
Progressive Insurance July 2002 - June 2003
Skills
Property & Casualty..., Workers Compensation, Underwriting, Casualty, Commercial Insurance, Legal Liability, Claim, General Insurance, Professional Liability
Education
Missouri State University 1998 — 2002
Bachelor of Science, Insurance and Risk Management
Hazelwood West
Elkay Manufacturing March 2015 - Present
3M August 2010 - March 2015
Hutchinson Technology, Inc March 2008 - August 2010
Hutchinson Technology, Inc. September 2006 - March 2008
Progressive Insurance August 2002 - September 2006
Little Six, Inc. May 1997 - July 2002
Skills
Six Sigma, Supply Chain Management, Lean Manufacturing, Supply Chain, Process Improvement, Continuous Improvement, Cross-functional Team..., Manufacturing, Minitab, Kaizen, Value Stream Mapping, Purchasing, Materials Management, Procurement, 5S, Project Planning
Education
University of Phoenix 2008 — 2010
MBA, Business Administration
Minnesota State University, Mankato 1992 — 1994
Bachelor of Science, Business Administration
Progressive Insurance March 2007 - Present
Progressive Insurance January 2005 - March 2007
Progressive Insurance January 2004 - January 2005
Skills
Customer Service, Insurance, Leadership, Microsoft Excel, Sales, Process Improvement, Strategic Planning, Training, Team Building, Business Analysis
Education
National American University 1997 — 1999
Bachelor's Degree, Business Administration and Management, General
Dordt College 1995 — 1997
Bachelor's Degree, Business Administration and Management, General
Air Liquide America April 2008 - Present
Air Liquide America October 2006 - March 2008
Genesis Pharmaceuticals, Inc January 2006 - September 2006
Progressive Insurance August 2002 - January 2006
MGM Home Entertainment May 1999 - May 2001
Skills
Building Strategic..., Contract Negotiations, Consultative Selling, Competitive Analysis, Territory Analysis, Critical Chain Project..., Cross-functional Team..., Lead Generation, Client Development, Client Acquisition, Strategic Consulting, Complex Sales, Sales Skills Training, Social Media, Process Consulting, Website Development
Education
Mount Saint Mary's College California 1998 — 2002
B.A., Literature
Richmond, The American International University in London 2000 — 2001
B.A., Literature
N/A August 2013 - Present
Stafford County Public Schools July 2006 - June 2010
Progressive Insurance 2009 - 2010
The State Bank March 2006 - June 2006
Vintner's Cellar Franchising International Incorporated May 2003 - October 2005
Skills
Office Management, Front to Back Office, Bookkeeping, Newsletters, QuickBooks, Microsoft Office, Customer Service, Customer Satisfaction, Account Reconciliation, Accounts Payable, Accounts Receivable, Cost Accounting
Education
Licensed State of Michigan Nail Technician 2001 — 2001
Technician Licensed by State of Michigan, Nail Technician/Specialist and Manicurist
Fenton Acadamey of Cosmetology 2000 — 2001
Nail Technology, Cosmetology
Mott Community College
Nationwide Insurance January 2006 - Present
Progressive Insurance 1999 - 2006
Skills
Underwriting, Property & Casualty..., Insurance, Commercial Insurance, General Insurance, Automotive Repair, Automotive Parts, Manage Client..., Vendor Relationships, Auto Body, Customer Experience, Customer Retention, Customer Support
Education
Missouri Southern State University
Bachelor of Science (B.S.), Criminal Justice Administration
Missouri Southern State University
Associate of Science (A.S.), Law Enforcement Investigation and Interviewing
Travelers 2011 - Present
Sedgwick CMS November 2008 - May 2010
AIG January 2001 - April 2008
Progressive Insurance October 1997 - December 2000
American Family Insurance January 1993 - January 1997
Education
Minnesota State University, Mankato 1987 — 1992
BS, Accounting and Finance
AIG January 2015 - Present
Farmers Insurance January 2012 - December 2014
Progressive Insurance July 2010 - January 2012
Eagle Nationwide Mortgage February 2010 - June 2010
Clear Summit Mortgage January 2010 - February 2010
Sharks Cove Marina 2007 - 2009
West Marine 2003 - 2007
Skills
Mac OS X, Microsoft Word, Microsoft Excel, PowerPoint, Adobe Creative Suite, Lotus Smartsuite, CCC Pathways, CCC ONE, Mitchell Ultramate, Microsoft Windows, Property & Casualty..., Management, Casualty, Liability, Windows, OS X, Sales, Casualty Insurance, Leadership
Education
Towson University 2007 — 2009
Bachelor of Science, Advertising
Montgomery College 2006 — 2007
Associate of Arts
Good Counsel High School
Good Counsel High School
American Integrity Insurance Company June 2014 - Present
Homeowners Choice, Inc October 2012 - June 2014
Wilowski Management Inc. June 2007 - September 2012
St. Paul Travelers January 2001 - January 2006
State Farm Insurance September 1999 - December 2000
Progressive Insurance January 1998 - September 1999
Skills
Claim, Property & Casualty..., Property Damage, Insurance, Commercial Insurance, Claim Investigation, Claims Management, Customer Service, General Insurance, Commercial Lines, Claims Handling, Claims Resolution, Property Claims, Subrogation, Casualty, Sales
Education
Nassau Community College 1989 — 1992
Liberal Arts
Cathedral School of St. Mary
Basic High School, Diploma
Grange Insurance 2009 - Present
Progressive Insurance September 1999 - May 2009
Wells Fargo Financial 1997 - 1999
Skills
Insurance, Liability, Claims, Coverage, Property & Casualty..., Claim, Risk Assessment, Property Damage, Claims Management, Commercial Lines, General Insurance, Commercial Insurance, Legal Liability, Management, Professional Liability, Casualty, Casualty Insurance, Risk Management, Customer Service
Education
Mississippi State University - College of Business and Industry 1993 — 1997
BBA, Bachelor in Banking & Finance with a Minor in Economics
Asteris September 2008 - Present
Progressive Insurance March 2007 - August 2008
Current USA, Inc February 2005 - February 2007
James Tower 1999 - 2005
Taylor Corporation 1998 - 1999
Skills
Software Development, Process Improvement, Microsoft SQL Server, Agile Methodologies, T-SQL, .NET, SDLC, Scrum, Integration, Requirements Analysis, SQL, Apache, Web Applications, IIS
Education
Minnesota State University, Mankato 1995 — 2000
Bachelor of Science (BS), Computer Science
Progressive Insurance February 2009 - Present
Progressive Insurance October 1987 - February 2009
Progressive 1987 - 2008
Harcourt Brace Jovanovich (now Edgell Communications) April 1985 - October 1987
Babcox Publications March 1983 - April 1985
Skills
Insurance, Internal Communications, SharePoint, Coaching, Corporate Communications, Editing, AP Style, Crisis Communications, Change Management, Event Management
Education
Ohio University 1978 — 1980
BSJ, Journalism/Graphic Design
Mount Vernon Nazarene University 1976 — 1978
Associates, Mass communications
Granite Peak Steering Committee 2000 - Present
A&E Architects, P.C. December 1990 - Present
Progressive Insurance 1988 - 1989
Skills
Strategic Planning, Budgets, Customer Service, AIA Documents, Benefits Administration, Event Planning, Financial Accounting, Office Management, Project Planning, Marketing Strategy
Education
Montana State University-Bozeman 1980 — 1982
Accounting
University of Colorado at Colorado Springs
Bachelor of Science (BS), Business Administration/Finance
Infinity Insurance 2012 - Present
Transform Your Body Fitness October 2009 - June 2012
Progressive Insurance September 2004 - December 2008
Education
Minnesota State University, Mankato 1999 — 2003
Ceres Terminals May 2008 - Present
Strategic America 2014 - 2014
Progressive Insurance July 2007 - March 2008
Iowa Air National Guard August 2000 - December 2007
TEKsystems April 2007 - June 2007
Farm Bureau Financial Services August 2005 - February 2007
Education
Morningside College 2001 — 2005
Bachelor of Science, Mathematics, Physics
Western Iowa Tech Community College 1999 — 2001
Associate of Applied Science in Computer Programming, Computer Science
Mendota Insurance 2009 - Present
Southern United Fire Insurance Company May 2006 - May 2009
Southern United Insurance 2007 - 2009
AIG Agency Auto 1990 - 2004
American International Group, Inc. 1990 - 2004
21st Century Insurance 1990 - 2004
AIG 1990 - 2004
AIG Specialty Auto 1990 - 2004
Progressive Insurance 1976 - 1990
Skills
Insurance, Business Development, Liability, Casualty, Marketing, Leadership, General Insurance, Underwriting, Commercial Insurance, New Business Development, Claim, Marketing Strategy, Property & Casualty..., Sales Management, Legal Liability, Claims Management
Education
Morehead State University 1968 — 1973
Bachelor of Business Administration (BBA), Insurance
Brandon Pest Control January 2008 - August 2013
Northwestern Mutual January 2004 - January 2008
John Hancock Financial Services 2002 - 2003
Progressive Insurance January 1996 - January 2002
Skills
Training, Sales, Insurance, Negotiation, Customer Retention, Coaching, Team Building, Customer Service, Strategic Planning, Sales Management, Marketing, Employee Training, Call Centers, Employee Relations, Training Delivery
Education
State University of New York College at Cortland 1989 — 1991
BS, Phys Ed, 3.20 GPA – Dean’s List - Graduated cum laude
Nassau Community College 1987 — 1989
AA, Phys Ed., 3.5 GPA – Dean’s List
CBIZ November 2010 - Present
Amtrust North America January 2008 - May 2010
Staffing Solutions Enterprises November 2007 - January 2008
Progressive Insurance August 2001 - November 2007
Skills
Workers Compensation, Insurance, Property & Casualty..., Commercial Insurance, Underwriting, Claim, General Insurance, Liability
Education
Mount Vernon Nazarene University 1995 — 1996
Wheeling Park High School 1991 — 1995
Diploma
Accenture Federal Services June 2010 - Present
MAC Cosmetics June 2010 - January 2011
Lockheed Martin Information Technology October 2007 - May 2009
Travelers Insurance January 2006 - October 2007
Progressive Insurance August 2004 - December 2005
Skills
Testing, Visio, Requirements Gathering, Quality Center, Test Planning, Requirements Analysis, SDLC, SharePoint, Business Analysis, Analysis, Customer Service, Systems Analysis, Databases, Information Technology, Business Intelligence
Education
Morgan State University 1999 — 2004
B.S., Information Science Systems
Progressive Insurance April 2004 - Present
Roadway Express March 2001 - March 2004
HCL Technologies, America 1997 - 2001
FEC, Singapore 1994 - 1997
HCL 1994 - 1994
Skills
PMP, SDLC, COBOL, JCL, DB2, VSAM, Business Analysis, Mainframe, TSO, CICS, Software Project..., Visio, Databases, Requirements Gathering, Data Warehousing
Education
Nagpur University 1988 — 1992
B. Tech, Computer Science
Arya Bhat Polytechnic 1985 — 1988
3 Yrs Diploma, Mechanical Engineering
National Cancer Institute June 2012 - Present
NIST July 2009 - June 2012
NIST December 2007 - July 2009
Progressive Insurance February 2005 - March 2006
United States Navy June 2003 - December 2004
Skills
Data Analysis, Research, Project Management, Project Planning, Microsoft Office, Government, Policy, Windows, Federal Government, Analysis, Intelligence Analysis
Education
Mount St. Mary's University 2007 — 2009
MBA, Management
North Carolina State University - College of Management 1999 — 2003
Bachelors of Science, Marketing
The Hartford March 2015 - Present
Travelers December 2012 - February 2015
Progressive Insurance August 2008 - December 2012
Skills
SAS programming, R, ArcGIS, Matlab, Minitab, Microsoft SQL Server, Microsoft Office, Visual Basic, Predictive Modeling, market segmentation, Usage Based Insurance, Business Intelligence, Property & Casualty..., Segmentation
Education
The Ohio State University 2002 — 2009
Doctor of Philosophy (PhD), Geography
The Ohio State University 2007 — 2008
Master's degree, Statistics
Chinese academy of Sciences 1999 — 2002
Master of Science (M.S.), Geographic Information Science and Cartography
Nanjing University 1995 — 1999
Bachelor of Science (BS), Economic Geography
Pentagon Forces Protection Agency May 2009 - Present
Progressive Insurance August 2005 - September 2007
Education
Monmouth University 1997 — 2001
Bachelors, Criminal Justice
Ernst & Young October 2013 - Present
Ernst & Young October 2010 - September 2013
Ernst & Young July 2006 - September 2010
Sirva Relocation February 2004 - June 2006
Progressive Insurance May 2003 - January 2004
Skills
Global Mobility, Corporate Relocation, International..., Selling, HR Policies, Employee Relations, Customer Service, Expatriate Management, Relocation
Education
Muskingum College 1999 — 2003
Bachelor of Arts, Business & German
Waynesville High School 1994 — 1999
Michigan State University
Master of Science in Management, Strategy & Leadership
Progressive Insurance August 2012 - Present
Progressive Insurance March 2006 - July 2012
Skills
Customer Service, Insurance, Microsoft Excel, Leadership, Sales, Process Improvement, Strategic Planning, Training, Team Building, Property & Casualty..., Claim, Liability, Claims Management, General Insurance
Education
Montclair State University 2001 — 2006
Bachelor of Arts (B.A.), Psychology
Progressive Insurance July 2000 - Present
Monroe County Hazardous Materials Team July 2015 - July 2015
Thirsty's June 1987 - December 2000
ECD, Rochester January 1995 - May 2000
Skills
Claims Handling, Liability, Insurance, Property & Casualty..., General Insurance, Claims Management, Claim, Claim Investigation, Commercial Insurance, Emergency Management, Subrogation, Liability Analysis
Education
Monroe Community College
Liberal Arts, Athletic Training/Trainer
US Federal Government December 2013 - Present
County of San Bernardino September 2011 - April 2012
County of San Bernardino September 2011 - March 2012
Code Compliance Department March 2007 - September 2011
WEEDS Showtime Television July 2011 - July 2011
Pomona Police Department January 2004 - March 2007
El Pollo Loco September 2005 - September 2005
Progressive Insurance February 1999 - May 2004
Continental Airlines January 1998 - February 1999
Allstate January 1995 - December 1997
Skills
Public Administration, Public Policy, Local Government, Government, Customer Relations, ArcGIS, Public Speaking, Microsoft Excel, Outlook, Economic Development, Report Writing, Microsoft Office, Fundraising, Environmental Awareness, GIS, Technical Writing, Customer Service, Team Building, Marketing, Editing, Leadership, Event Planning, Social Media, Research, Policy, Windows, Coaching, Public Relations, Non-profits, Negotiation, Event Management, Analysis, Budgets, Project Management, Facebook, Training, Program Management, Community Outreach, Team Leadership, Leadership Development, Management, Grant Writing, Social Networking, Integration, Microsoft Office..., Microsoft Office Word..., Microsoft Power Point..., Microsoft Office Access..., ESRI - First Year, Organizational...
Education
VVC 2010 — 2012
Mt. San Antonio College 1981 — 1982
Associate of Arts (AA), Tourism and Travel Services Management
Ganesha High School
DISYS August 2013 - December 2013
PeopleShare August 2012 - November 2012
Colonial Penn Life Insurance May 2011 - November 2011
Spherion August 2010 - October 2010
The Careerfinders July 2009 - February 2010
Prudential Financial January 2008 - November 2008
Progressive Insurance August 2006 - December 2006
Aon April 2004 - February 2006
GatesMcDonald September 2000 - May 2003
Wausau Insurance September 1999 - September 2000
Skills
Insurance, Claim, Customer Service, Claims, Data Entry, Call Center, Medical Terminology, Cold Calling, Workers Compensation, Sales, Property & Casualty..., Professional Malpractice, Term Life Insurance, Group Life, Whole Life, Group Medical, Third Party..., ACD-lines, Medical Billing, Medical Underwriting
Education
Almeda University
BSBA, Business Administration
Walter Biddle Saul H.S> 1977 — 1981
Diploma, Business/Horticulture
Montgomery County Community College
Business Administration
Progressive Insurance (Commercial) October 2012 - Present
Progressive Insurance (Commercial) June 2000 - October 2012
Progressive Insurance February 1999 - June 2000
Skills
Non-profits, Fundraising, Microsoft Office, Excel, Word, Documentation, Research, Microsoft Word, Nonprofits, Microsoft Excel, Coaching, Insurance, Databases, Leadership, Program Management, Process Improvement, Training, Team Leadership, Business Analysis, Budgets, Customer Service, Project Management, Management, Policy
Education
University of Dayton 1968 — 1971
BS, Biology
Mount Aloysius College 1966 — 1968
AS, Laboratory Technology
Bishop Carroll High School 1962 — 1966
Progressive Insurance System SchedulerPrudential BankMarch 1991 - June 1997
Skills
Liability, Claims Management, Claim, Casualty, Property Damage, Legal Liability, Subrogation, Management, Negotiation, Cross-functional Team..., General Insurance, Property & Casualty..., Insurance, Liability Analysis, Claim Investigation
Education
Morehouse College 1985 — 1988
BA, Marketing
Department of Defense 2015 - Present
Enterprise Rent-A-Car June 2006 - March 2015
Progressive Insurance February 2011 - August 2014
Skills
Customer Satisfaction
Education
Morehead State University
BA
Twin City Jury Verdict Reporter 1998 - Present
Progressive Insurance 1987 - Present
Bartholomew Law Office 1985 - Present
Skills
Liability Analysis, Liability, Claim, Litigation Management, Property Damage, Subrogation, Insurance, Personal Injury, Litigation, Claims Management, Product Liability, Legal Liability, Professional Liability, Property & Casualty...
Education
William Mitchell College of Law
J.D., Law
University of Minnesota-Twin Cities
B.S., Business Administration
Verizon November 2005 - Present
The Hoffberger Insurance Group July 2004 - September 2005
Progressive Insurance June 1997 - July 1999
Education
Morgan State University 1995 — 1996
Business Administration
IB Tech February 2013 - Present
Centimark March 2011 - January 2012
Dell Perot Systems Government Services November 2009 - March 2011
Murray State University August 2007 - May 2009
Archer Daniels Midland May 2008 - August 2008
Progressive Insurance January 2006 - July 2006
Charter Business July 2004 - December 2005
NationLink Online January 2002 - July 2003
Skills
Safety Management..., Ergonomics, Workers Compensation, Environmental..., Emergency Management, Auditing, Accident Investigation, Industrial Hygiene, Hazardous Materials, Industrial Safety, HAZWOPER, EHS, Risk Assessment, Construction, Workplace Safety, Occupational Health, Environmental Awareness, Construction Safety, Remediation
Education
Murray State University 2006 — 2009
Master of Science (MS), Enviornmental Safety and Health
University of Tennessee at Martin 1996 — 2001
Bachelor of Arts (BA), Communications
Progressive Insurance September 2010 - Present
Dish Network April 2010 - September 2010
Glacial Energy November 2009 - April 2010
Fitness Lifestyles February 2008 - January 2009
Skills
Sales, Management, Marketing, Customer Service, Microsoft Office, Software Documentation, Account Management, Business Development, Sales Management, Direct Sales
Education
Monmouth University 2005 — 2009
Bachelors of Arts, Business Administration; Marketing
Pompton Lakes High School 2000 — 2004
Progressive Insurance September 2009 - Present
PR @ Partners January 2003 - August 2008
Emergency Medical Associates January 2002 - February 2003
Skills
Excel, Customer Service, Word, Customer Relations, Microsoft Office, Bilingual-Spanish, Microsoft Excel, Insurance, Microsoft Word, Social Networking, Marketing, Budgets, Team Leadership, Project Management, Event Planning, Marketing Strategy, Research
Education
Montgomery College
Associate of Arts (AA)
Progressive Insurance December 1999 - Present
Ryder Consumer Truck Rental August 1996 - July 1999
Enterprise Rent-A-Car 1993 - 1996
Skills
Property Damage, Claim, Property & Casualty..., Subrogation, Insurance, Liability, Commercial Insurance, Liability Analysis, Risk Management, Accident, Training
Education
Stephen F. Austin State University 1980 — 1985
Bachelor of Fine Arts (B.F.A.), Commercial and Advertising Art
Mountain View College 1979 — 1980
Theater
Travelers August 2014 - Present
Travelers May 2011 - August 2014
Progressive Insurance September 2006 - May 2011
Skills
Customer Service, Insurance, Microsoft Office, Sales, Training, Team Building, Property & Casualty..., Outlook, General Insurance, Commercial Insurance
Education
Missouri State University 1998 — 2003
Bachelor of Science (B.S.), Criminology
J. Bond Enterprises, LLC September 2013 - Present
Elephant Auto Insurance October 2011 - August 2013
Elephant Auto Insurance August 2009 - June 2011
Progressive Insurance February 2007 - August 2009
Progressive Insurance September 2006 - February 2007
Progressive Insurance February 2005 - September 2006
Progressive Insurance August 2002 - January 2005
Progressive Insurance August 2000 - August 2002
Progressive Insurance June 1999 - August 2000
Nationwide Insurance May 1998 - June 1999
Skills
Claim, Insurance, Subrogation, Casualty, Training, Leadership, Management, Performance Management, Litigation, Coaching, Arbitration, Mediation, Customer Service, Quality Assurance, Legal Writing, Databases, Reinsurance, Underwriting, Claims Management, Trials
Education
Mississippi State University 2008 — 2012
Working towards MBA
The National Center for Paralegal Training 1993 — 1993
Certified Paralegal, Business Transactions, A.B.A. Approved
Radford University 1989 — 1993
B.S., Psychology, Criminal Justice
Progressive Insurance August 2014 - Present
Mo's Sweetside 2009 - Present
U.S. Cellular July 2002 - August 2014
Skills
Technical Support, Wireless, Wireless Networking, Troubleshooting, Customer Retention, Cellular Communications, CDMA, Mobile Devices, LTE, Blackberry, Customer Experience, Mobile Technology, 4G, Networking, Customer Service, Switches, EVDO, Sales, Wireless Broadband, Telecommunications, Call Centers
Education
Cardinal Stritch University 2011 — 2013
Bachelor of Science Management, Business and Management, General
Milwaukee Area Technical College 2003 — 2005
Liberal Arts of Science, Liberal Arts and Sciences/Liberal Studies
Progressive Insurance June 2010 - Present
The Home Depot March 2003 - May 2010
Education
Monmouth University
Bachelor of Business Administration and Finance
Progressive Insurance January 2000 - Present
IBM Global Services March 1993 - December 1999
Goodyear Tire & Rubber Company January 1988 - January 1993
Skills
SDLC, DB2, JCL, Mainframe, Disaster Recovery, TSO
Education
Muskingum College 1981 — 1983
BS, Chemistry, Computer Science
Gallagher Bassett Services, Inc. June 2015 - Present
Berkshire Hathaway GUARD Insurance Companies June 2014 - June 2015
FedEx June 2012 - June 2014
Pride Mobility Products August 2011 - May 2012
Gallagher Bassett November 2010 - August 2011
GUARD Insurance Group January 2007 - April 2010
Progressive Insurance May 2002 - December 2006
Nationwide Insurance November 1996 - April 2002
Progressive Insurance April 1995 - October 1996
Fine Wyatt & Carey 1990 - 1995
Skills
Insurance, Customer Service, Microsoft Excel, Microsoft Office, Property & Casualty..., Microsoft Word, Commercial Insurance, Claim, General Insurance, Casualty, Liability, Training
Education
College Misericordia 1986 — 1988
Bachelor's degree, History
Lackawanna College 1984 — 1986
Associate's degree, Criminal Justice
Progressive Insurance December 2013 - Present
Liberty Mutual Insurance December 2007 - July 2009
Skills
International Trade, Customs Regulations, Import Export, Import/Export Operations, Insurance, Sales, Customer Service, Accounting, Account Management
Education
State University of New York College at Cortland 1999 — 2000
Physical Education Teaching and Coaching
Monroe Community College 1997 — 1999
Associate's Degree, Physical Sciences
Wolf Gordon, Inc September 2008 - Present
Progressive Insurance January 2006 - September 2008
Skills
Microsoft Office, Customer Service, Outlook, Microsoft Word, Microsoft Excel, Purchasing, Team Building, Sales, Contract Negotiation, Strategic Planning, Claim, Management
Education
Molloy College
BA, Criminal Justice
iClaim Services April 2010 - Present
Avis Budget Group March 2008 - March 2009
Progressive Insurance February 2005 - February 2008
US Army July 2003 - March 2005
Skills
Insurance, Claim, Claims Management, Property & Casualty..., Liability, General Insurance, Casualty, Legal Liability, Commercial Lines, IT Operations, Web Design, Organizational..., Timely Decision Making
Education
Muskingum College 1999 — 2003
Bachelor's degree, Political Science and History
University of Toulon du Var
Progressive Insurance October 2011 - Present
TD Bank July 2007 - October 2011
Hudson City Savings Bank July 2004 - July 2007
Education
Montclair State University 2003 — 2008
Business Administration, Marketing and Management
Progressive Insurance October 2013 - Present
Progressive Insurance June 2012 - October 2013
Apple Inc. March 2006 - June 2012
Skills
iLife, iWork, OS X, iPhone, Keynote, iOS, Computer Hardware, Leadership, Mac OS, iPad, Customer Service, iPod, Sales
Education
Moorpark College
Santa Susana High School
Northrop Grumman Corporation August 2014 - Present
Progressive Insurance February 2000 - February 2012
Burlington Motor Carriers November 1992 - February 1996
Skills
Team Building, Leadership, Insurance, Customer Service, Microsoft Office, Microsoft Excel, Management, Data Entry, PowerPoint, Microsoft Word, Claim, Outlook, Military Operations, Military Experience, Military Training, Operations Management, Military Leadership
Education
Minnesota State University, Mankato 1999 — 2000
Bachelor of Science (B.S.), Politial Science & Public Administration
Air Liquide America October 2006 - Present
Pierre Fabre USA January 2006 - September 2006
Progressive Insurance August 2002 - January 2006
Skills
Building Strategic..., Value Selling, Channel Management
Education
Mount Saint Mary's College California 1998 — 2002
B.A., Literature - Graduated Magna Cum Laude
Richmond, The American International University in London 1999 — 2000
BA, Third World Women's Literature
Progressive Insurance September 2007 - Present
Education
MTI College 2011 — 2012
Associate, Paralegal
Sierra College 2001 — 2004
Associate, General studies
Aflac 2011 - 2012
Aimhi Kennels 2008 - 2011
USAA 1996 - 2006
Progressive Insurance January 1987 - December 1996
Skills
Property & Casualty..., Insurance, General Insurance, Term Life Insurance, Underwriting, Whole Life, Casualty, Umbrella Insurance, Life Insurance, Fixed Annuities, Legal Liability, Liability, Disability Insurance, Workers Compensation, Investments, Claim, Professional Liability, Health Insurance
Education
Montgomery College 1972 — 1975
Associate of Arts (A.A.), Art/Art Studies, General
Robert E. Peary High School
Progressive Insurance July 2004 - Present
AutoNation February 2004 - July 2004
Education
Minot State University 1998 — 2000
Bachelor of Arts (B.A.), Psychology
Freightquote October 2012 - Present
Progressive Insurance August 2010 - August 2012
Skills
Claim, Property & Casualty..., Liability, Casualty, Claims Management, Insurance, Subrogation, Legal Liability, Property Damage, General Insurance, Commercial Insurance, Commercial Lines, Claim Investigation, Underwriting, Claims Resolution
Education
Missouri State University 2003 — 2010
BS, Criminology
Progressive Insurance January 2007 - January 2012
T-Mobile January 2002 - January 2007
Columbine Animal Clinic January 2000 - January 2002
Education
Murray State University
B.S, Animal Health Technology
Pikes Peak Community College
United Fire Group August 2011 - Present
United Fire Group January 2005 - August 2011
Westfield Group/Westfield Insurance January 2002 - January 2005
Westfield Group/Westfield Insurance June 2000 - June 2002
Westfield Group/Westfield Insurance June 1997 - January 2002
Progressive Insurance January 1996 - June 1997
Moyer & Bergman January 1992 - January 1996
Skills
Commercial Lines, Claim, Litigation, Liability, Property & Casualty..., Casualty, Commercial Insurance, Claims Management, General Insurance, Casualty Insurance, Insurance, Legal Liability, Workers Compensation, Professional Liability, Underwriting, Liability Analysis, Litigation Management, Subrogation, Umbrella Insurance, Risk Management
Education
Mount Mercy College 1989 — 1990
Bachelor of Arts (B.A.), Political Science and Government
Social Security Administration February 2012 - Present
Social Security Administration August 2010 - February 2012
Progressive Insurance May 1999 - June 2004
Skills
Government, Policy, Policy Analysis, Federal Government, Public Policy, Public Administration, Program Management, Customer Service, Microsoft Office, Public Speaking, Research, Analysis
Education
Prairie View A&M University 1991 — 1993
Bachelor of Science (BS), Political Science and Government
Montana State University-Bozeman 1988 — 1991
Political Science and Government
Pekin Insurance July 2014 - Present
Paragon Consulting, Inc April 2014 - June 2014
Progressive Insurance May 2009 - March 2014
USG October 2008 - April 2009
HSBC Global Technology India July 2008 - September 2008
iGATE May 2006 - June 2008
MetLife May 2006 - June 2008
Galaxie Software Solutions June 2003 - April 2006
Skills
COBOL, DB2, JCL, Serena Changeman, Xpediter, TSO, Fileaid, Easytrieve, SPUFI, CA7, QMF, IBM Mainframe, VSAM, Microsoft Office, IBM Debugger, Abend-Aid, IDCAMS, Microsoft SQL Server, TFS, T-SQL, HTML, XML, RP Documaker 11x, Visual Studio, XSLT, CICS, SAS, C#, REXX, VSS, JavaScript, Java, ASP.NET, ESP, PL/SQL, ADO.NET, VB.NET, .NET, ICETOOL, Oracle, Endeavor, FTP, NDM, C++
Education
Nagpur University
Master of Computer Applications (M.C.A.), Computer Science
Nagpur University
Bachelor of Science (B.Sc.), Computer Science
Progressive Insurance 1996 - Present
Education
Missouri State University 1981 — 1983
Bachelor of Science (BS), Personal Management and Marketing
Progressive Insurance October 2013 - Present
Sears Holdings Corporation January 2008 - Present
Sears Holdings Corporation August 2006 - January 2008
Fuze Beverage June 2005 - August 2005
Sears Holdings Corporation June 2002 - August 2005
Skills
Skilled in being a..., Proficient in Microsoft..., Proven abilities to..., Attentive to detail and...
Education
Morningside College 2002 — 2006
Bachelor of Science (B.S.), Business administration emphasis on marketing and management
East High School 1998 — 2002
Allstate June 2007 - Present
Progressive Insurance December 2000 - March 2007
Skills
Claim, Liability, Property
Education
Utica College 1989 — 1992
Bachelor's degree, Journalism
Mohawk Valley Community College 1988 — 1989
Chesterfield Services January 2015 - Present
Chesterfield Services September 2007 - January 2015
Progressive Insurance September 2004 - September 2007
Pitney Bowes March 2002 - August 2004
Skills
Commercial Insurance, General Insurance, Claim, Health Insurance, Liability, Customer Service, Microsoft Excel, Business Analysis, Financial Risk, Casualty, Microsoft Office
Education
Muskingum College 1998 — 2002
Bachelor of Arts (B.A.), Communication, General
Morgan and Morgan, PC June 2013 - Present
Nationwide Insurance 2012 - 2013
Morgan and Morgan, PC 2008 - 2013
Progressive Insurance 2000 - 2008
Skills
Insurance Claims..., Project Management, Customer Service, Staff Development, Client Education, Performance Auditing, Compliance Management, Claims Investigations, Property & Casualty..., Conflict Resolution, Xactimate, Ultramate
Education
Mississippi College 1994 — 1995
Bachelor's degree, Business Administration and Management, General
The University of Southern Mississippi 1990 — 1994