Progressive Insurance
Industry: Car insurance company
DescriptionThe Progressive Corporation is one of the largest providers of car insurance in the United States. The company also insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies. Progressive has expanded internationally as well, offering car insurance in Australia. Headquarters: Mayfield, Ohio, United States CEO: Tricia Griffith Number of employees: 30,000 Founders: Joseph Lewis, Jack Green
Progressive Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Progressive Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Progressive Insurance Salaries. You can even request information on how much does Progressive Insurance pay if you want to. Learn about salaries, pros and cons of working for Progressive Insurance directly from the past employees.
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11,735 Progressive Insurance employees in database. Find out everything there's to know about Progressive Insurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Progressive Insurance Employees
The Scotts Miracle-Gro Company March 2007 - Present
Progressive Insurance 2008 - 2009
Skills
Customer Service, Sales, Pricing, Forecasting, Retail, Marketing Strategy, Team Building, New Business Development, Sales Management, Strategic Planning, Management, Leadership, Microsoft Office, Budgets, Inventory Management, Merchandising, Sales Operations
Education
Cardinal Stritch University
M.B.A.
University of Wisconsin-Whitewater 2002 — 2006
B.B.A., Marketing
Progressive Insurance June 2013 - Present
Freelance Artist and Graphic Designer February 2010 - Present
PetSmart June 2005 - June 2013
Skills
Conceptual Art, Photoshop, Environment Art, Blender, Painter, Traditional Painting, Drawing Skills, Customer Service, Management, Insurance, Leadership, Sales
Education
California State University-Sacramento 2005 — 2011
Bachelor of Arts (B.A.), Fine and Studio Arts
Progressive Insurance January 2015 - Present
United States Marine Corps January 2013 - Present
United States Marine Corps January 2012 - December 2012
United States Marine Corps March 2009 - December 2011
United States Marine Corps February 2008 - April 2009
United States Marine Corps January 2007 - February 2008
United States Marine Corps December 2004 - December 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java, Force Protection, Military, Military Experience, Military Operations, Security Clearance, Security, Weapons, Leadership, Command, Defense, Operational Planning, Physical Security, Tactics, Training
Education
Davenport University 2015 — 2017
Master's degree, Health Information/Medical Records Technology/Technician
Drury University 2009 — 2011
Bachelor of Science (B.S.), Biology, General
Campbell University 2005 — 2007
Associate of Arts (A.A.), General Studies
Progressive Insurance March 2015 - Present
SolarCity June 2014 - January 2015
Sprint 2010 - April 2014
American Financial Resources September 2009 - April 2010
Golden State Property Preservation August 2007 - February 2010
Washington Mutual October 2007 - November 2008
Countrywide Home Loans May 2007 - October 2007
Ameriquest Mortgage Company April 2002 - May 2007
Wells Fargo November 2000 - March 2002
Skills
Business Development, CRM, Customer Service, Leadership, Sales, Management, Training, Customer Retention, Account Management, Sales Management, Telecommunications, Mortgage Lending, Loans, Call Centers
Education
California State University-Sacramento 1992 — 1995
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
California State University-Sacramento 1991 — 1994
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
SCA Appraisal Company December 2013 - Present
SCA Appraisal Company August 2012 - November 2013
SCA Appraisal Company October 2010 - August 2012
Progressive Insurance April 2004 - May 2009
Skills
Insurance, Customer Service, Microsoft Office, Claim, Microsoft Excel, Microsoft Word, Sales, Customer Satisfaction, Management, Team Building, Negotiation, Coaching, PowerPoint, Training, Leadership, Team Leadership, Claims Management, Public Speaking, Vendor Management, Fundraising, Liability, Quality Control, Leadership Development, Analysis, Casualty, Budgets, Claims Resolution, Motorcycle, Process Improvement, Property & Casualty..., Property Damage, Sales Management, Subrogation, Human Resources, Legal Liability, Operations Management, General Insurance, Commercial Insurance, Customer Retention, New Business Development, Strategic Planning, Casualty Insurance, Relationship Building, Underwriting, Professional Liability, Account Management, Automobile
Education
California State University-Northridge 2000 — 2003
BS, Marketing and Finance
Glendale Career College 1997 — 2000
Associate of Science (AS), General
32nd Street USC/Magnet School
Elementary/Jr High School, Visual and Performing Arts, 2-9
Experis IT/CDCR January 2013 - Present
On the Dot Notary January 2006 - Present
Progressive Insurance July 1986 - June 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Strategic Planning
Education
California State University-Sacramento
Social Work
Smith-Dahmer Associates September 2015 - Present
State of Minnesota May 2014 - September 2015
State of Minnesota February 2010 - April 2014
University of Minnesota June 2007 - February 2010
The Nature Conservancy June 2006 - June 2007
Progressive Insurance July 2005 - June 2006
Skills
Community Outreach, Nonprofits, Public Speaking, Event Planning, Public Policy, Environmental Policy, Strategic Planning, Policy, Program Evaluation, Community Development, Grants, Sustainability, Environmental Awareness, Program Management, Government
Education
University of Minnesota-Twin Cities 2007 — 2008
Master's degree, Natural Resources Science and Management
Carleton College 2001 — 2005
Bachelor of Arts (BA), American Studies
Nationwide Insurance February 2010 - Present
Echo Blue Bookkeeping and Consulting 1991 - Present
Allied Insurance June 2005 - January 2010
USAA May 1989 - June 2005
Progressive Insurance April 1982 - May 1989
Skills
AFIS, Property & Casualty..., Underwriting, Insurance, Legal Liability, Umbrella Insurance, Risk Management, Claim, Inland Marine, Financial Risk, Commercial Lines, Analysis, Casualty, Commercial Insurance, Liability, Casualty Insurance, General Insurance, Professional Liability
Education
CSU Sacramento
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
WooRank June 2015 - Present
Uber June 2014 - Present
Progressive Insurance June 2012 - October 2014
Salu Beauty, Inc. August 2012 - June 2014
NARS Cosmetics September 2009 - December 2012
Benefit Cosmetics November 2010 - April 2012
Bank of America March 2008 - May 2010
Washington Mutual Card Services May 2008 - November 2009
Skills
Bookkeeping, Office Administration, Front Office, Social Media Blogging, Sales, Umbrella Insurance, Microsoft Excel, Inventory Management, Finance, Web Services, Account Management, Time Management
Education
California State University-Sacramento 2013 — 2015
Bachelor's Degree, Communication and Media Studies
Laguna Creek High School 2002 — 2006
High School, High School/Secondary Diplomas and Certificates
Progressive Insurance January 2006 - Present
Keitges Bangle Thurber November 2001 - December 2005
Allstate January 1994 - December 2000
Skills
Litigation Management, Claim, Liability, Claims Management, Insurance Law, Insurance, Professional Liability, Subrogation, Legal Liability, Property & Casualty..., Casualty, Liability Analysis, Litigation, Product Liability, Property Damage
Education
Lincoln University School of Law 1979 — 1983
Juris Doctor (J.D.), Law
California State University-Sacramento 1976 — 1978
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Solano Community College 1974 — 1976
Associate's Degree, General Studies
Cisco May 2013 - Present
Cliffs Natural Resources June 2011 - May 2013
Progressive Insurance November 2010 - July 2011
Progressive Insurance December 2007 - April 2011
Progressive Insurance July 2004 - December 2007
Skills
CCNP Certified, Cisco Technologies, Cisco Nexus, Juniper, Active Directory, Troubleshooting, Avaya, VMware, Disaster Recovery, ITIL
Education
Carnegie Mellon University 2012 — 2015
Master of Science (MS), Information Technology
Ohio University 2000 — 2004
Bachelor of Science, Communication Systems Management
Law Office of Jacqueline Siemens October 2012 - Present
Miner & Kelly August 2010 - September 2012
Hardy Erich Brown & Wilson January 2008 - August 2010
Progressive Insurance June 2004 - December 2007
Skills
Civil Litigation, Litigation, Personal Injury, Product Liability, Commercial Litigation, Trials, Legal Research, Personal Injury..., Medical Malpractice, Courts, Claim, Wrongful Death, Family Law, Arbitration, Torts, Automobile Accidents
Education
Lincoln Law School 2003 — 2007
J.D.
CSU Sacramento
B.A., Government/International Relations
Progressive Insurance November 2014 - Present
Progressive Insurance November 2013 - Present
Progressive Insurance October 2012 - Present
Xerox November 2010 - October 2012
Sears Home Services May 2010 - December 2010
U. S. Census Bureau November 2008 - May 2010
Skills
HR Department Start - up, Organizational..., Policy and Procedure, Payroll Processing, Staff Recruitment,..., Employee Relations, Project Management, Marketing, Microsoft Office, Information Security..., Orientation and On..., Training and Development, Performance Management, PeopleSoft, Outlook Express, Avaya IP Telephony, Cisco Technologies, Staff Development, Supply Management, Payroll
Education
Capella University 2013 — 2016
Doctor of Philosophy (PhD), Human Resources Management/Personnel Administration, General, 4.0
Capella University 2010 — 2013
Master of Science (MS), Human Resources Management/Personnel Administration, General, 4.0
University of Phoenix 2007 — 2010
Bachelor of Science (B.S.), Business Administration, Management and Operations, 3.96
University of Phoenix 2005 — 2007
Associate of Arts (A.A.), Business, Management, Marketing, and Related Support Services, 3.95
Liberty Mutual Insurance April 2014 - Present
Progressive Insurance August 2012 - April 2014
GEICO August 2007 - September 2011
Skills
Homeowners, Life Insurance
Education
Erie Community College 2009 — 2012
Business Administration and Management, General
Canisius College 2000 — 2005
Bachelor's Degree, Elementary Education and Teaching
Arbor Metals, LLC April 2014 - August 2014
Daikin North America, LLC April 2013 - April 2014
Daikin AC April 2011 - April 2013
David Morse & Associates December 2009 - October 2010
Affirmative Insurance Services October 2006 - October 2009
Affirmative Insurance January 2006 - October 2006
Progressive Insurance October 2002 - January 2006
Progressive Insurance August 2001 - August 2002
National City Bank March 1999 - August 2001
National City Bank September 1996 - March 1999
Skills
Training, Leadership, Employee Training, Claims Management, Management, Claim, Call Centers, Liability, Insurance, Customer Satisfaction, Customer Service, Casualty, Instructional Design, Coaching, Budgets, Subrogation, Sales, New Business Development, Marketing, Project Management, Team Building, Claims Handling, Sales Management, Operations Management, Process Improvement, Claim Investigation, Claims Resolution, Property Damage, Negotiation, Strategic Planning, Account Management, Technical Training, Recruiting, Instructional Writing, Training & Development, Public Speaking, Customer Retention, Project Planning, Technical Presentations, Executive Support, Call Center, Event Planning, Corporate Events, Event Management, Property, HVAC, Analytics, Microsoft Office, Adobe Creative Suite, Captivate
Education
Hampton University 1992 — 1996
Bachelor of Science, Business Management
Capella University
Master's Degree, Master of Science in Education specializing in Training and Performance Improvement
Hampton University 1992 — 1996
Bachelor of Science, Business Management
Property & Casualty State
Prudential Select Properties September 2013 - Present
Progressive Insurance July 2012 - Present
Skills
Spanish-speaking, Strategic Planning, Marketing Strategy, Product Marketing, Marketing Research, CRM, Analysis, Strategic Communications
Education
Calvin College
BA, Business Communications
Elebaris Language Academy
Language Certificate, Spanish
Environmental Compliance Management Corp. May 2012 - Present
Asbestos & Environmental Consulting Corp April 2011 - April 2012
Bertrand, Arno & Welch April 2011 - October 2011
US Census Bureau 2010 - 2010
Kleinfelder/S E A. September 2008 - November 2009
Lang Law Offices 2005 - 2005
Yuhas & Taylor / Taylor Law Office 2005 - 2005
National Heritage Academies 2002 - 2005
Banker's Title & Abstract November 2000 - May 2001
Progressive Insurance February 1999 - October 2000
Skills
Microsoft Word, Microsoft Excel, Adobe Professional, Reports, Training, Time Management, Travel Arrangements, Management, Leadership, Excel, Word, Comb binding reports, Software Documentation, Editing, Marketing, Analysis, Database Administration, Customer Service
Education
ed2go.com 2012 — 2012
Canisius College
BA
Elmira College
Advanced Certificate
Erie Community College
AS
State University of New York College at Oswego
MSED
Joubert Law Firm September 2015 - Present
Joubert Law Firm September 2015 - Present
Go Auto Management December 2013 - January 2015
GEICO September 2012 - August 2013
Progressive Insurance March 2011 - January 2012
Cox Communications April 2010 - December 2010
Skills
Property Damage, Casualty, Subrogation, Property & Casualty..., Claims Management, Liability, Claim, Claim Investigation, Liability Analysis, Legal Liability, Claims Handling, Commercial Lines, Auto Claims, General Insurance, Commercial Insurance, Insurance, Claims Resolution, Property Claims, Underwriting, Adjusters
Education
Capella University 2012 — 2013
Southeastern Louisiana University 2005 — 2010
Bachelor of Arts (B.A.), Organizational Communication, General
Esurance July 2012 - Present
Allied Insurance, a Nationwide Company August 2007 - February 2012
Nationwide Insurance April 2006 - August 2007
Esurance February 2005 - April 2006
Progressive Insurance December 2003 - February 2005
Oracle Corporation 2000 - 2003
Skills
Property & Casualty..., Data Analysis, Microsoft Excel, Customer Service, Microsoft Word, Hyperion Reports, Brio Explorer, Microsoft Publisher, Sales Analysis, Communication, Fixed Assets, Accounting, Analysis, Financial Analysis, Analytics, Databases, Forecasting, Insurance, Key Performance..., Microsoft Office, Problem Solving, Reporting & Analysis, Hyperion, Microsoft SQL Server, Time Management
Education
California State University-Sacramento
Bachelor of Science, Business Administration
University of California, Davis
Project Management Certification
Financial Pacific Insurance. A Member of the United Fire Group June 2012 - November 2012
Primacy Investigations July 2011 - September 2012
Progressive Insurance September 2002 - May 2009
Progressive Insurance July 2000 - September 2002
Progressive Insurance December 1998 - July 2000
Progressive Insurance December 1994 - December 1998
Progressive Insurance March 1990 - December 1994
Progressive Insurance June 1989 - March 1990
Education
California State University-Sacramento 1986 — 1990
Progressive Insurance January 2013 - Present
Cleveland Clinic: iVHR, Inc August 2012 - December 2012
Skills
Economic Modeling, Econometrics, Financial Economics, Microeconomics, Financial Modeling, Data Analysis, Report Writing, Macroeconomics, Stata
Education
Carleton University 2008 — 2012
Bachelor of Arts Honors, Economics (Financial Economics)
Fox Service Company October 2013 - Present
Progressive Insurance January 2013 - September 2013
Rolling B Enterprises March 2012 - December 2012
PuroClean Mitigation/Restoration Services November 2008 - April 2011
EG&G Technical Services July 1990 - August 2008
Skills
Employee Relations, Change Management, Process Development, Continuous Improvement, Policy, Full P&L Responsibility, Supplier Negotiation, Purchasing, Operations Management, Cross Functional Team..., Vendor Management, Employee Management, Logistics, Key Performance..., Team Building, Mentoring Of Staff, Leadership, Budgets, Process Simulation, New Business Development, Management, Performance Management, Inventory Management, Project Planning, Contract Negotiation, Strategy, Contract Management, Process Improvement, Program Management, Marketing, Strategic Planning, Negotiation, Business Strategy, Account Management, Business Development, Customer Service, Supply Chain Management, Team Leadership, Project Management, Microsoft Office, Recruiting, Coaching, Procurement, Marketing Strategy, Leadership Development, Forecasting, Customer Satisfaction, Sales Management, Public Speaking, Sales
Education
LeTourneau University 1994 — 1996
MBA, Business
Cameron University
BS, Biology
KOFA
buybuy BABY January 2015 - Present
buy buy baby December 2010 - Present
Hausch & Company November 2006 - December 2009
MeriStar Hospitality Corporation August 2005 - September 2006
Tech Team Global March 2004 - August 2005
Progressive Insurance March 2003 - March 2004
Enterprise Rent-A-Car November 2001 - March 2003
SUNY at Buffalo March 2000 - March 2001
Summit Hospitality Group, Ltd June 1998 - September 1999
Skills
Accounts Receivable, Accounts Payable, Training & Development, Hiring, Inventory Management, Revenue Management, Revenue Forecasting, Customer Service, Customer Retention, Financial Accounting, Merchandising, Insurance, Customer Satisfaction, Excel, Customer Relations, Outlook, Team Building, PowerPoint, Microsoft Office, Operations Management, Word, Access, Scheduling, Accounting, Retail, Teamwork, Administration, Hospitality, Management, Leadership
Education
Institute of America 2006 — 2007
2006Certified Associate, Claims Insurance
Canisius College 2000 — 2002
M.S, Sports Administration
Niagara University 1993 — 1997
Bachelors, Hotel & Restaurant
AT&T June 2014 - Present
Champs Sports August 2008 - Present
State Farm Insurance February 2008 - Present
Progressive Insurance September 2013 - June 2014
Skills
Claim, Insurance, Liability, Property
Education
Cardinal Stritch University 2014 — 2016
Master of Business Administration (M.B.A.)
Cardinal Stritch University 2008 — 2012
Bachelors', Business Management
Progressive Insurance October 2014 - Present
Keller Williams Real Estate August 2013 - Present
Education
Cameron University 1996 — 2001
Agri-business
Fontana Unified School District April 2014 - Present
Barnes & Noble July 2013 - November 2013
Progressive Insurance April 2012 - July 2013
Enterprise Rent-A-Car September 2011 - March 2012
The Walt Disney Company January 2011 - August 2011
Skills
Marketing, Microsoft Office, Event Planning, PowerPoint, Social Networking, Microsoft Excel, Social Media, Strategic Planning, Public Speaking, Customer Service, Time Management, Marketing Strategy, Facebook, Public Relations, Social Media Marketing, Event Management, Research, Email Marketing, Fundraising, Community Outreach, Training, Leadership Development, Management
Education
California State University-San Bernardino 2008 — 2010
Bachelor's degree, Business/Corporate Communications
Fireman's Fund, A company of Alllianz August 2010 - Present
Esurance Insurance Company September 2001 - March 2010
GMAC Insurance 1997 - August 2001
Leader National Insurance Company 1994 - 1997
Progressive Insurance 1983 - 1993
Skills
Automobile, Property & Casualty..., Insurance, Underwriting, Liability, Claim, Casualty, Legal Liability, Claims Management, Workers Compensation, Commercial Insurance, Commercial Lines, Liability Analysis, Accident, Insurance Law, Reinsurance, Leadership, Brokers, Executive Management, Umbrella Insurance, Employment Practices..., Inland Marine, D&O, Health Insurance, Product Management, Actuarial Science, Excess, Life Insurance, Casualty Insurance, Pricing, Term Life Insurance
Education
California State University-Sacramento 1981 — 1983
MBA, Business
California State University-Sacramento 1978 — 1981
B.A., Education
Progressive Insurance May 2006 - Present
Progressive Insurance 2003 - 2006
Skills
Sales, Customer Service, Negotiation, Claim, Account Management, Motorcycle, Workers Compensation, Property & Casualty..., New Business Development, Underwriting, Selling, Insurance, General Insurance, Team Building, Boat, Management, Customer Retention, Casualty, Sales Management, Casualty Insurance
Education
Cardinal Stritch University 2003 — 2006
Masters, Business Administration
University of Wisconsin-Oshkosh 1993 — 1997
Bachelor, History
Liberty Resources, Inc. February 2009 - Present
XtraGlobex, Inc, 2002 - Present
Global Advantage Institute at XtraGlobex January 2001 - Present
University of Phoenix 2001 - Present
ASI, Inc. 2001 - 2002
Transitions Optical 1999 - 2001
Progressive Insurance 1998 - 1999
Mobil Oil 1992 - 1998
Hefty Consumer Products 1981 - 1998
Skills
Product Development, Marketing, Strategy, Business Development, Healthcare, Leadership, Consumer Marketing, Non-profits, New Business Development, Advertising, Turn Around Management, Strategic Negotiations, International..., Bridge Financing, Restructuring, Personal Development, Team Building, Segmentation, Employee Training, Team Leadership, Leadership Development, Negotiation, Analysis, Marketing Strategy, Organizational..., Contract Negotiation, Business Strategy, Cross-functional Team..., Forecasting, Fundraising, Business Planning, Market Analysis, Nonprofits, Program Management, Marketing Research, Change Management, Strategic Planning, Management, Market Research, Coaching, Public Relations, Public Speaking, Social Media, Budgets, Sales, Entrepreneurship, Recruiting, Social Media Marketing, Training, Event Planning
Education
Capella University 2005 — 2009
PhD
University of Phoenix 2001 — 2008
Haslam College of Business at the University of Tennessee 1978 — 1979
MBA
University of Tennessee-Knoxville 1978 — 1979
MBA
Alberta Street Pub October 2013 - Present
The Business Guides January 2010 - November 2013
Quimper Community Federal Credit Union August 2009 - January 2011
Jefferson County Public Health December 2008 - April 2010
CB Richard Ellis November 2007 - July 2008
CB Richard Ellis February 2007 - November 2007
Progressive Insurance July 2005 - September 2006
Education
Carleton College 2001 — 2005
Bachelor of Arts, Economics
Farmers Insurance January 2011 - Present
Oxygen Jungle Villas, Uvita, Costa Rica March 2009 - January 2010
Rancho DiAndrew January 2008 - January 2010
Salinas Union High School District August 2007 - October 2008
Progressive Insurance November 2005 - September 2007
Skills
Spanish-English, Insurance, General Insurance, Management, Finance, Claim, Liability, Commercial Insurance, Property & Casualty..., Claims Management, Customer Service, Casualty, Legal Liability, Underwriting, Professional Liability, Property Damage
Education
California State University-Sacramento 2001 — 2005
Bachelor of Arts (B.A.), Political Science and Government
Progressive Insurance May 2004 - Present
Fairbanks Capital May 2002 - March 2004
Sears Home Services August 2001 - May 2002
Skills
Reading, Cooking, Baking, Decoration, Interior Design, Claim, Claim Investigation, Customer Service, Event Management, Leadership, PowerPoint, Subrogation
Education
Manor High School 1995 — 1999
Capella University
DFAS June 2013 - Present
DFAS Secret Security Clearance January 2010 - Present
Exodus Integrity Services, Inc. September 2006 - February 2010
Progressive Insurance April 1999 - June 2006
Progressive Insurance April 2004 - May 2005
Skills
Software Documentation, Business Analysis, Process Improvement, Testing, Project Management, Analysis, Change Management, Management, COBOL, Programming, JCL, Requirements Gathering, SharePoint, Visio, Requirements Analysis, SDLC, Systems Analysis
Education
Capella University 2010 — 2012
Master's of Science
Capella University 2005 — 2010
Bachelor's of Science
Cuyahoga Community College
Associate Degree
Rosetta 2013 - 2015
Independent 2011 - 2013
Marcus Thomas LLC 2010 - 2011
Walgreens 2010 - 2010
American Greetings Interactive 2008 - 2010
Progressive Insurance 2006 - 2008
National City Bank 2005 - 2006
Fannie Mae 2001 - 2005
The Adrenaline Group 2000 - 2001
TechnologyNet 1998 - 2000
Skills
User Experience, Usability Testing, Information Architecture, Interaction Design, User-centered Design, Agile Methodologies, Content Strategy, Requirements Gathering, Product Management, Content Management, Requirements Analysis, Ethnography, User Interface Design, Usability, User Research, Wireframes, Web Applications, User Scenarios, WordPress, Web Design
Education
Carleton College
Bachelor's Degree, History
Performance Potential January 2003 - Present
PASCO, Inc. February 2002 - March 2003
Cap Gemini January 1997 - May 2001
Progressive Insurance September 1982 - February 1992
Skills
Coaching, Leadership Development, Software Development, Human Resources, Marketing Strategy, Strategic Planning, Executive Coaching, Leadership, Sales, Management Consulting, Talent Acquisition, Networking, Project Management, Vendor Management, Team Building, Healthcare, Business Process..., Employee Training, Management, New Business Development, Entrepreneurship, Marketing, Training, Time Management
Education
Capital University 1983 — 1986
BA
University of Toledo 1965 — 1968
Associate
Esurance September 2006 - Present
Progressive Insurance December 2002 - September 2005
Skills
Property & Casualty..., Underwriting, Claim, Insurance, Liability, Claims Management, Insurance Law, Litigation Management, Process Improvement, Business Analysis, Legal Liability, Commercial Insurance, Call Centers, Customer Service, Analytics, Data Analysis, Reinsurance, General Insurance, Subrogation, Risk Management, Casualty Insurance, Analysis, Training
Education
California State University-Sacramento 1987 — 2001
American University in London, England
Bachelor's degree, Sociology and Criminology
Polaris Software Lab July 2013 - Present
Carlisle & Gallagher Consulting Group March 2013 - July 2013
Nationwide Insurance October 2006 - July 2011
JPMorgan Chase March 2005 - October 2006
Liberty Mutual Insurance Co. July 2003 - November 2004
Center for Families and Children October 2000 - May 2003
Credit General Insurance Co. July 1995 - June 2000
Progressive Insurance September 1990 - July 1995
Education
Capital University 1987 — 1988
BA
brecksville high school
brecksville high school
brecksville high school
brecksville high schoool
ASMGi February 2013 - Present
TPComps 1993 - Present
Progressive Insurance February 2013 - March 2015
The ICOR August 2011 - December 2013
GaP Resources, LLP July 2011 - December 2013
First Place Bank November 2011 - February 2013
Experis November 2011 - September 2012
Accenture 2007 - 2009
SIRVA Relocation 2004 - 2006
SIRVA 2004 - 2006
Skills
Disaster Recovery, Business Continuity, Security, Information Security, Business Continuity..., CISSP, Data Center, PCI DSS, Networking, Information Security..., Computer Security, Management, Information Technology, Leadership, Consulting, IT Security Policies, Risk Assessment, Sarbanes-Oxley Act, Governance, Program Management, Network Administration, Firewalls, Business Resilience, Servers, Project Planning, COBIT, Enterprise Risk..., ISO 27001, IT Audit, Security Awareness, Microsoft Exchange, Vulnerability Assessment, Network Security, Project Management, CISM, IT Service Management, CISA, Incident Management, IT Strategy, Security Policy, Infrastructure, PS Prep Assessor/Auditor, Penetration Testing, Vulnerability Management, Security Audits, Data Security, Contingency Planning, Risk Management, HIPAA, IT GRC
Education
Capella University 2007 — 2010
MBA, Finance
Capella University 2003 — 2007
MSIS, Information Security
Lakeland Community College 1986 — 1996
Electronic Technology Institute 1987 — 1993
BEET, Electronic Engineering Technology
Mentor 1983 — 1987
The Cincinnati Insurance Companies November 2014 - Present
Foremost Insurance October 2006 - November 2014
Progressive Insurance June 2001 - October 2006
Skills
Liability Analysis, Property & Casualty..., Insurance, Team Building, General Insurance, Claim, Casualty, Life Insurance, Subrogation, Claims Resolution, Liability, Legal Liability, Claim Investigation, Property Damage, Commercial Lines, Claims Handling
Education
Calvin College 1995 — 1999
Bachelor's degree, Psychology
Calvin College 1995 — 1999
Group Major, Business/Sociology
Marys Woods August 2013 - April 2014
Argo Insurance Group Inc June 2012 - November 2012
Safeco Insurance July 2007 - June 2010
Cascade Mortgage August 2006 - June 2007
Progressive Insurance May 2002 - June 2006
Skills
Customer Service, Sales, Microsoft Office, Management, Marketing, Social Media, Strategic Planning, Team Building, Leadership, Public Speaking, Claims Handling, Claims Resolution, Claim Investigation, Property Claims, Automobile Liability
Education
Capella University 2010 — 2012
Master's Degree, Counseling Studies, 3.918
Willamette University 1999 — 2002
Bachelor's Degree, Liberal Arts and Sciences/Liberal Studies/English/Russian
Haldeman Auto Body January 2013 - Present
Gerber Collision & Glass 2011 - 2012
Scott Cars, Inc 2010 - 2011
GEICO 2007 - 2009
Progressive Insurance 2004 - 2006
Skills
Claim, Insurance, Customer Satisfaction, Process Improvement, Customer Service, Negotiation, Claims Management, Team Building, Customer Retention, Team Leadership, Purchasing, Analysis, Inventory Management, Accident, Coaching, Time Management, Investigation, Microsoft Office, Training, Property & Casualty..., General Insurance, Risk Management, Liability
Education
Capital College, Pennsylvania State University 1992 — 1995
Bachelor's degree, Criminal Justice/Safety Studies
The Opus Law Firm (formerly Justin White, P.C.) August 2013 - Present
Schneeweiss Properties February 2013 - Present
Law Office of Michael S. Manley November 2012 - January 2014
Stock + Associates April 2011 - November 2012
California Western School of Law March 2009 - April 2010
California Department of Business Oversight (DBO) January 2009 - February 2010
Progressive Insurance April 2005 - August 2007
Skills
Civil Litigation, Litigation, Legal Research, Corporate Law, Licensing, Mediation, Negotiation, Family Law, Motions, Research, Real Estate, Courts, Torts, Westlaw, Business Transactions, Legal Writing, Contract Law, Trials, Hearings, Customer Relations, Public Speaking, Nonprofits, Intellectual Property, Legal Issues, Commercial Real Estate
Education
California Western School of Law 2007 — 2010
J.D., Law
UCSD 2001 — 2005
Bachelor of Arts (B.A.), Economics
San Dimas High School
Apple August 2015 - Present
Franklin County Municipal Court January 2003 - Present
Apple July 2015 - August 2015
Apple April 2015 - June 2015
Z Wireless - Verizon Premium Wireless Retailer 2014 - February 2015
Progressive Insurance 2013 - 2014
Verizon Wireless May 2009 - July 2013
Verizon Wireless 2013 - 2013
Verizon Wireless 2008 - 2009
CVS Pharmacy 2007 - 2008
Skills
Sales, Sales Management, Retail Sales, Customer Satisfaction, Customer Relations, Customer Retention, Technical Support, Customer Service, Troubleshooting, Telecommunications, Customer Experience, Team Leadership, Inventory Management, Management, Wireless, Coaching, Call Centers, Retail, Mobile Devices, Team Building, Problem Solving, Public Speaking
Education
Wright State University 2003 — 2004
Education
Capital University Law School
license, mediation
Franchise Tax Board February 2014 - Present
Lyon Real Estate October 2007 - March 2015
Morris Williams Realty March 2012 - October 2012
The Hartford May 2006 - July 2007
Progressive Insurance November 2002 - May 2006
Skills
REO, Real Estate, Residential, Selling, Short Sales, Claims, Foreclosures, Negotiation, Claim, Residential Homes, Buyers
Education
California State University-Sacramento 1983 — 1985
BA, Criminal Justice
Sierra College 1981 — 1983
A.A., Criminal Justice
Roseville High School 1977 — 1981
General, General education
Progressive Insurance June 2015 - Present
Fusion Fitness May 2014 - Present
Student Financial Aid Services December 2009 - May 2015
Capital Athletic Club September 2006 - April 2010
Natomas Park Master Association April 2006 - October 2006
California Family Fitness January 2004 - April 2006
Skills
Training, Leadership, Coaching, Management, Team Building, Customer Service, Event Management, Fitness, Fitness Training, Project Planning, Public Speaking, Microsoft Office, Event Planning, Microsoft Word, PowerPoint, Microsoft Excel
Education
California State University-Sacramento 2003 — 2010
BS, Kinesiology: Exercise Science
Health Careers Academy
High School Diploma
Progressive Insurance November 2013 - Present
PHH Mortgage June 2013 - October 2013
Rutgers Business School Marketing Association January 2012 - May 2012
Enterprise Rent-A-Car May 2011 - February 2012
Kimmel Center, Inc. January 2011 - May 2011
TD Bank January 2005 - May 2011
Skills
Marketing, Team Leadership, Team Management, Collaborative Leadership, Event Management, Sales, Customer Satisfaction, Inventory Management, Time Management, Market Research, Social Networking, Social Media Marketing, PowerPoint, Microsoft Word, Microsoft Excel, SPSS, JavaScript, HTML, Facebook, Twitter, Yelp, Marketing Strategy, Customer Service, Leadership, Online Marketing, Email Marketing, Social Media, Public Speaking, Strategy, Direct Marketing, Strategic Planning, Budgets, Recruiting, Fundraising, Analysis, Brand Management, Marketing Research
Education
Rutgers, The State University of New Jersey-Camden 2010 — 2012
Bachelor, Marketing & Management
Camden County College 2007 — 2009
A.S, Business AdministrationDec
Foot Locker, Inc. July 2012 - Present
Bryant & Stratton College April 2012 - Present
Progressive Insurance September 2011 - February 2012
Frontier Airlines March 2008 - September 2011
Catholic Charities of the Archdiocese of Milwaukee January 2003 - March 2008
Skills
Exceptional customer..., Excellent communication..., Risk Management, Human Resource..., Compensation & Benefits, Employee and Labor..., Workforce Planning and..., Business Management &..., Communication, Social Skills, Labor Relations, Customer Service, Deferred Compensation, Employee Relations, Management, Interviews, Human Resources, Workforce Planning, Training, Personnel Management, Recruiting, Onboarding, Leadership Development, New Hire Orientations, Employee Benefits, Public Speaking, Team Building, Leadership
Education
Cardinal Stritch University
Concordia University-Wisconsin 2011 — 2012
MBA Concentrations:
Cardinal Stritch University 2009 — 2011
Cardinal Stritch University 2007 — 2009
Bachelor of Science
The Zebra January 2014 - Present
Progressive Insurance March 2012 - January 2014
Education
Capital University 2006 — 2010
Bachelor's of Science, Communications/RTVF
Chaikin, Sherman, Cammarata & Siegel, P.C. September 2007 - Present
Progressive Insurance 1997 - 2007
Skills
Litigation, Westlaw, Property & Casualty..., Claim, Arbitration, Subrogation, Liability, Personal Injury, Claims Management, Legal Liability, Legal Writing, Civil Litigation, Negotiation, Casualty, Legal Research, General Insurance, Property Damage, Liability Analysis, Casualty Insurance
Education
California State University-Sacramento
Progressive Insurance October 2013 - Present
Dan Alston, CPA February 2012 - December 2012
Gary's Bistro August 2011 - November 2012
Bygone Treasures March 2008 - December 2008
Progressive Insurance January 2003 - January 2006
Progressive Insurance April 2002 - January 2003
Pappaduex Seafood Kitchen April 1998 - November 2001
Skills
Microsoft Excel, PowerPoint, Windows, Employee Training, Inventory Management, Sales, Property & Casualty..., Attorney Represented..., Customer Service, Strategic Negotiations, Inventory Control, Claims Resolution, Research, Writing, Microsoft Word, Microsoft Office, Public Speaking, Customer Engagement, Bartending, Antiques, Data Entry, Insurance
Education
Capella University 2010 — 2013
Master of Business Administration (MBA), Human Resources Management and Services, 3.83 GPA
Georgia State University 1996 — 2001
Bachelor of Arts (B.A.), Sociology
Progressive insurance
Skills
Property & Casualty..., Insurance, Customer Service, Team Building, Training, Leadership, Management, Sales, Microsoft Office, Microsoft Excel
Education
California State University-Sacramento
Bachelor of Arts (B.A.), Economics
Progressive Insurance January 2014 - Present
Progressive Insurance November 2006 - January 2014
Enterprise Rent-A-Car November 2003 - November 2006
Skills
Negotiation, Vehicles, Training, Team Building, PowerPoint, Microsoft Excel, Microsoft Word, Automotive, Customer Satisfaction, Customer Service, Insurance, Time Management, Customer Retention, Marketing, Process Improvement
Education
California State University-San Bernardino 2001 — 2003
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Lowes Home Improvement January 2006 - Present
Progressive Insurance January 2001 - May 2006
Skills
Employee Relations, Performance Management, Succession Planning, Onboarding, Talent Management, Benefits Administration, HR Policies, Employee Engagement, Recruiting, New Hire Orientations, HRIS, Deferred Compensation, Human Resources, Employee Benefits, Personnel Management, College Recruiting, Payroll, Store Management, Employee Training, Big Box, Retail, Leadership Development, Talent Acquisition, PeopleSoft, Hiring, Interviews, Training, Leadership, Workforce Planning, FMLA, Labor Relations, Coaching, Policy, Union Avoidance, Driving Results
Education
Capella University 2013 — 2015
Master of Business Administration (M.B.A.), Human Resources
Huston-Tillotson University 2000 — 2004
Bachelor’s Degree, Computer Science
Progressive Insurance October 2013 - Present
Progressive Insurance December 2009 - Present
Progressive Insurance January 2008 - December 2009
Progressive Insurance April 2005 - January 2008
Enterprise Rent-A-Car May 2002 - April 2005
Skills
Consultative Selling, Strategic Planning, Trade Show..., Competitive Intelligence, New Business Development, Integrity, Inside Sales, Territory Planning, Sales Presentations, Group Presentations, Solution Selling, Social Media Marketing, Marketing, Local Marketing, Commercial Insurance, Property & Casualty..., Sales Process, Sales Promotion, Territory Management, Territory Development, Territory Growth, New Territory..., Account Management, Key Account Management, Territory..., Persuasive Presentations, PowerPoint, Microsoft Excel, Lotus Notes, Outlook, Face to Face Sales, Phone Skills, Road Warrior, National Accounts, Sales Force Development, Sales, Market Research, Sales Operations, Management, Selling Skills, Insurance, Umbrella Insurance, Selling, Sales Management, General Insurance, Pricing
Education
Capital University - School of Management 1999 — 2002
B.A., Business Management-Marketing
Kenston High School 1996 — 1999
Progressive Insurance January 2015 - Present
Progressive Insurance May 2014 - December 2014
Progressive Insurance May 2012 - May 2014
Progressive Insurance June 2010 - May 2012
Capital University September 2006 - June 2010
Progressive Insurance May 2009 - August 2009
Skills
Project Management, Data Analysis, Analysis, SAS, Microsoft Excel, Insurance, Business Analysis, Access, Microsoft Office, Customer Service, PowerPoint, Strategic Planning, Microsoft Word, SharePoint, Finance, Research, Financial Analysis, Market Research, Competitive Analysis, Legal Interpretation, Visual Basic, Training, Analytics, Quality Assurance, Process Improvement
Education
Capital University 2006 — 2010
BA, Economics, Mathematics
Haig & Lewin, Inc. November 2001 - Present
Peter Corrick & Associates August 1997 - November 2001
Grange Insurance Group May 1994 - August 1997
CSE Insurance Group March 1992 - May 1994
Progressive Insurance July 1987 - August 1991
United Pacific Insurance Company December 1985 - July 1987
Mission Insurance Company September 1983 - December 1985
Foremost Insurance Company August 1982 - September 1983
Aetna Casualty & Surety Companysa October 1978 - August 1982
Skills
Surety Bonds, Public Liability, Management, Claim, Claims Management, Subrogation, Property & Casualty..., Liability, Legal Liability, Insurance, Litigation Management, Casualty, Commercial Insurance, Commercial Lines, Liability Analysis, Claim Investigation, Professional Liability, Property Damage, General Insurance, Xactimate, Product Liability, Property Claims, Claims Handling, Investigation, Adjustments, Insurance Adjusting, Fraud, Personal Injury, Arbitration, Mediation, Private Investigations, Large Loss, Property, Expert Witness, Commercial Claims, Loss Adjusting, Negotiation, Claims Resolution, Mold Remediation, Accident, Reinsurance, Excess, Inland Marine, Claims Investigations, Insurance Law, Adjusters, Employment Practices..., Umbrella Insurance, Casualty Claims, D&O
Education
Insurance Institute of America 1983 — 1985
AIC, Associate in Claims
California State University-Sacramento 1974 — 1978
BA, Criminal Justice
American River College 1973 — 1975
Associate's Degree, Math & Science
The Calligraphy Girl 2000 - 2011
Progressive Insurance 2003 - 2005
Education
California State University-Sacramento
BA, English
Progressive Insurance September 2013 - Present
Progressive Insurance July 2009 - September 2013
Progressive Insurance June 2007 - July 2009
Victoria's Secret June 2007 - March 2008
Progressive Insurance July 2006 - June 2007
Carleton College September 2002 - June 2006
Skills
Property & Casualty..., Sales, Competitive Intelligence, Databases, SAS, Insurance, Data Analysis, Pricing, Analytics, Statistical Modeling, Statistics, Competitive Analysis, Data Mining, Analysis, Product Management, VBA, Access, Predictive Modeling, Pricing Strategy, Microsoft Excel, Process Improvement, Microsoft Office, SAS programming
Education
Carleton College 2002 — 2006
BA, Economics
Progressive Insurance September 2013 - Present
IBM July 2012 - August 2013
IBM July 2010 - June 2012
IBM June 2008 - June 2010
IBM January 2007 - June 2008
SARCOM - Security Practices Group November 2005 - January 2007
United States Steel (US Steel) January 1998 - December 2004
BEC, Ltd June 1997 - August 1997
Skills
Security, CISSP, Network Security, Information Security..., Cloud Computing, Enterprise Architecture, Information Security, Disaster Recovery, Computer Security, PCI DSS, Virtualization, Vulnerability Assessment, Penetration Testing, Firewalls, ITIL, Data Center, Integration, Linux, Identity Management, IT Management
Education
Heinz School - Carnegie Mellon 2004 — 2005
MS Information Technology
Carnegie Mellon University
Bachelor of Science (B.S.)
Progressive Insurance June 1994 - Present
Education
Carnegie Mellon University 1990 — 1994
B.S., Mathematics/Computer Science
The General March 2012 - Present
Delaware Claims Processing Facility March 2008 - March 2012
AIG Personal Lines Claims January 2003 - March 2008
AIG Agency Auto 2001 - 2003
Progressive Insurance 1989 - 2001
Progressive Insurance 1985 - 1989
Safeco 1982 - 1985
U.S. ARMY 1979 - 1982
Skills
Claims Management, Claim, Insurance, Strategy, Property & Casualty..., Liability, Casualty, General Insurance, Legal Liability, Commercial Insurance, Commercial Lines, Project Management, Professional Liability, Claim Investigation, Human Resources, Litigation Management, Claims Resolution, Insurance Law, Litigation, Performance Management, Policy, Property
Education
Dowling College 1996 — 1997
MBA, General Management
Campbell University 1977 — 1979
B.S., Social Science
US Bank February 2011 - Present
Bank of America Merrill Lynch July 2006 - July 2011
Progressive Insurance July 2005 - June 2006
Education
Carleton College 2001 — 2005
Liberty Mutual Agency Markets Corp November 2009 - Present
Liberty Mutual Insurance November 2009 - Present
Peerless Insurance Company January 2003 - December 2009
Progressive Insurance 1996 - 2000
Progressive Insurance 1996 - 2000
Progressive Insurance 1996 - 2000
Skills
Liability, Property & Casualty..., Insurance, Claims Management, Casualty Insurance, Casualty, General Liability..., Commercial Insurance, Personal Insurance, Legal Liability, Customer Service, Claims Handling, Insurance Claims
Education
Occidental College 1988 — 1990
California State University-Northridge
Bachelor's Degree, Political Science and Government
Missouri State University July 2002 - Present
DBM January 2001 - June 2002
Progressive Insurance September 1989 - November 1997
Skills
Resume Writing, Career Counseling, Job Search Strategies, Job Search, Human Resources, Resume, Mock Interviews, Career Development, Career Assessment, Cover Letters, College Recruiting, Higher Education, Student Affairs, Recruiting, Leadership Development, Job Coaching, Employee Relations, Staff Development, Job Fairs, Student Development, Teaching, MBTI, Event Planning, Management, Leadership, Personnel Management, Interview Preparation, Interviews, Workshop Facilitation, Conflict Resolution, Academic Advising, Student Recruiting, Program Development, Admissions, Employee Training, Interviewing Skills, Workforce Development, Community Outreach
Education
California State University-Sacramento 1998 — 2000
MS, Career Counseling
California State University-Sacramento 1998 — 2000
BS, Business Administration
Saint Francis High School
Progressive Insurance September 2014 - Present
Progressive Insurance January 2010 - September 2014
FIT Technologies May 2008 - December 2009
Progressive Insurance June 2001 - May 2008
Reed Manufacturing Comany May 2000 - January 2001
Skills
SDLC, ASP.NET, Agile Methodologies, Business Intelligence, C#, E-commerce, Programming, Testing, Quality Assurance, CRM, XML, .NET
Education
Pennsylvania State University-Erie Campus 1996 — 2001
Carnegie Mellon University 1995 — 1996
Engineering
Etudes, Inc. October 2012 - Present
Etudes Inc. October 2006 - Present
College of the Siskiyous January 1998 - Present
Margaret White Consulting September 1989 - Present
Foothill College October 2006 - May 2008
Women's Economic Growth 1994 - 1996
Progressive Insurance 1987 - 1988
Roadway Express 1985 - 1987
Skills
E-Learning, Curriculum Design, Public Speaking, Teaching, Research, Higher Education, Curriculum Development, Educational Technology, Strategic Planning, Social Media, Instructional Design, Staff Development, HTML, Instructional Technology, Distance Learning, Adult Education, Classroom, Program Development, Coaching, Leadership Development, Training
Education
Capella University 2007 — 2016
Ph.D. Education, Instructional Design for Online Learning
University of California, Irvine - The Paul Merage School of Business 1989 — 1991
MBA, general
The University of Akron 1980 — 1984
BS - Finance, Finance
Kemper, A Unitrin Business November 2012 - Present
Travelers February 2009 - November 2012
Travelers Property & Casualty 1998 - November 2012
AAA Northern California, Nevada & Utah Insurance Exchange 1993 - 1998
CSC February 1992 - June 1993
Progressive Insurance 1981 - 1992
Skills
Actuarial Science, Property & Casualty..., Competitive Intelligence, Product Development, Data Analysis, Cross-functional Team..., Pricing Strategy, Strategic Planning, Financial Analysis, Market Analysis, Product Marketing, Segmentation, Project Management, Underwriting, Management, Casualty Insurance
Education
California State University-Sacramento 1981 — 1984
Bachelor of Science (BS), Applied Math and Statistics
Progressive Insurance August 2015 - Present
Progressive Insurance December 2013 - August 2015
Progressive Insurance June 2010 - December 2013
Progressive Insurance December 2006 - May 2010
Skills
Organizational..., Process Improvement, Business Analysis, Adult Education, Instructor-led Training, Organizational..., Analysis, Program Management, Insurance, Strategic Planning, Instructional Design, E-learning, Needs Analysis, Performance Consulting, Change Management, Coaching, Staff Development, Microsoft Office, SharePoint, Curriculum Development, Social Media, Blended Learning, Training, E-Learning, Performance Improvement, Training Delivery, Organizational Learning, Project Management, Process Management, ADDIE, Learning Management, Employee Training, Leadership Development, Captivate
Education
Capella University 2003 — 2006
MS, Education
Iowa State University 1991 — 1996
BA, English/Secondary Education
Progressive Insurance Senior Programmer AnalystParker Hannifin Corporation1995 - 2004
Skills
Disaster Recovery, IT Management, Process Improvement, SDLC, SharePoint, Vendor Management, IT Strategy, Troubleshooting, Visio
Education
Weatherhead School of Management at Case Western Reserve University 1997 — 1999
Case Western Reserve University 1992 — 1995
Bachelors of Science, Management
Capital University 1991 — 1991
American Eagle Outfitters July 2015 - Present
Progressive Insurance February 2015 - Present
American Eagle Outfitters January 2004 - February 2015
American Eagle Outfitters November 2000 - January 2004
Grow n Learn January 1998 - November 2000
Skills
Visual Merchandising, Retail Management, Merchandising, Retail, Apparel, Driving Results, Retail Sales, Fashion, Associate Development, People Development, Recruiting, Leadership, Store Management, Time Management, Loss Prevention, Sales, Store Operations, Shrinkage, Inventory Control
Education
Calvin College 1999 — 2003
B.A. in Psychology, Minor in Business
Progressive Insurance May 2013 - Present
Quantum Corporation 2007 - 2012
Quantum Corporation 2006 - 2007
Quantum Corporation 2000 - 2005
Quantum Corporation 1997 - 2000
Quantum Corporation 1996 - 1997
Ingersoll Rand - Schlage Lock August 1989 - April 1996
Webster University 1988 - 1989
Cox, Smith and Associates 1985 - 1988
Grady-White Boats 1984 - 1988
Skills
Business Analysis, EDI, IT Service Management, Oracle E-Business Suite, Quality Assurance, Information Management, Integration, Oracle Discoverer, EAI, Application Development, SDLC, ITIL, ERP, Requirements Analysis, Testing, Systems Analysis, EDIFACT, X12, IT Management, CMDB, Oracle Applications, Order Management, Software Development, Business Intelligence, Enterprise Software, Oracle, Outsourcing, Process Improvement, Visio
Education
Webster University 1989 — 1992
Master of Arts, Computer Resources & Information Management
Calvin College 1979 — 1982
BA, Political Science, Sociology, Computer Science
Progressive Insurance August 2005 - Present
Education
California University of Pennsylvania 2003 — 2005
University of Pittsburgh 2003 — 2004
West Virginia University 2000 — 2004
forensics
Serra Catholic High School
Starbucks Coffee Company May 2011 - Present
Starbucks Coffee Company May 2006 - May 2011
Microsoft July 2003 - May 2006
Progressive Insurance July 1999 - July 2003
Goldman Sachs June 1998 - September 1998
Freddie Mac April 1994 - August 1997
U.S. Department of the Treasury - Office of Thrift Supervision January 1993 - April 1994
Skills
Fixed Income, Capital Markets, Portfolio Management, Financial Risk, Asset Management, Treasury, Analytics, Financial Modeling, Financial Analysis, Cash Management, Forecasting, Corporate Finance, Finance, Risk Management, Investments, Financial Reporting, Banking, Valuation, Sarbanes-Oxley Act, Mergers & Acquisitions
Education
The University of Chicago Booth School of Business 1997 — 1999
MBA, Analytic Finance
Carleton College 1988 — 1992
B.A., Economics
Farmers Insurance July 2015 - Present
Farmers Insurance January 2012 - July 2015
Farmers Insurance August 2007 - December 2011
Progressive Insurance April 2002 - July 2007
McKinsey & Company September 1998 - August 2001
Skills
Insurance, Casualty, Property & Casualty..., General Insurance, Underwriting, Exposure Management, Legal Liability, Liability, Reinsurance, Professional Liability, Claims Management, Claim, Life Insurance, Risk Management, Brokers, Accident, Actuarial Science, Sales, Insurance Law, Homeowners, Litigation Management, Financial Risk, Agents, Account Management, Umbrella Insurance, Customer Retention, Financial Services, Talent Management, People development, Auto Insurance, Independent Agency..., Sales Management, Casualty Insurance, Pricing Strategy, Legacy Systems..., Technology Change..., Large Systems..., Vendor Relationship..., Business Transformation
Education
California Institute of Technology 1994 — 1998
Doctor of Philosophy (PhD), Applied Mathematics, Thesis topic: Non-linear elastic surface waves., GPA 4.0/4.0
Caltech 1991 — 1998
B.S. Applied Mathematics with honors, Applied Mathematics, 4.0/4.0
Farmers Insurance January 2011 - Present
Farmers Insurance November 2007 - December 2010
Farmers Insurance September 2006 - September 2007
Progressive Insurance August 2005 - September 2006
Progressive Insurance July 2004 - August 2005
Skills
Property & Casualty..., Claims Management, General Insurance, Insurance, Casualty, Liability, Claim, Motorcycle, Subrogation, Litigation Management, Customer Service, Risk Management, Claim Investigation, Casualty Insurance, Claims Handling
Education
California State University-Northridge 2003 — 2004
Bachelor of Science (BS), Business Administration, Management and Operations
Progressive Insurance March 1987 - Present
Education
CSU Sacramento
Progressive Insurance December 2004 - Present
Education
Capital University
Progressive Insurance April 2011 - Present
Progressive Insurance May 2009 - May 2011
Progressive Insurance April 2007 - May 2009
RadioShack July 2006 - February 2007
Nationwide Insurance, Accredited Home Lenders March 2003 - July 2006
Washington Mutual August 2000 - December 2002
Washington Mutual December 1997 - August 2000
Washington Mutual October 1996 - December 1997
Macys September 1989 - October 1996
Skills
Recruiting, Talent Acquisition, Sourcing, College Recruiting, Applicant Tracking..., Finance, Onboarding, Performance Management, Sales, Interviews, Human Resources, Hiring, Temporary Placement, Executive Search, Employee Relations, Search, Networking, Contract Recruitment, Temporary Staffing, Deferred Compensation, Taleo, Project Management, Leadership, Staffing Services, New Hire Orientations, Customer Retention, Resume Writing, Sales Operations, PeopleSoft, Consulting, Personnel Management, Retail, Talent Management, Strategy, Strategic Sourcing, Time Management, Benefits Negotiation, Internet Recruiting, Management, Program Management, Employer Branding, Employee Engagement, Succession Planning, Screening Resumes, Screening, Analysis, Workforce Planning, HRIS, Employee Benefits, Technical Recruiting
Education
California State University-Sacramento
BS, major in Marketing and minor in Psychology
Middlesex University
Business Administration and Management, General
Grange Insurance January 2009 - Present
Progressive Insurance January 2006 - December 2008
Education
University of Central Missouri 2002 — 2005
East Bladen High School 1998 — 2002
Capella University
Masters, Nonprofit Management
Lakeland Community College August 2011 - Present
Progressive Insurance June 1994 - March 2009
Nationwide Insurance October 1985 - June 1994
Skills
Insurance, Sarbanes-Oxley Act, Accounting, Financial Analysis, Financial Reporting, Auditing, Accounts Payable, Account Reconciliation, Accounts Receivable, Internal Controls, General Ledger, Process Improvement, Property & Casualty..., GAAP, PeopleSoft
Education
Capital University Law School 1989 — 1992
Doctor of Law (JD)
Ohio University 1981 — 1985
Bachelor of Business Administration (BBA), Accounting
Bethel Lutheran church -cupertino. May 2009 - Present
Milpitas Christian School Inc July 2014 - December 2014
Bethel Lutheran School August 2007 - June 2014
Bethel Lutheran Church August 2005 - November 2007
Progressive Insurance November 1985 - September 1989
Skills
Human Resources, Retail, Employee Benefits, Community Development, Nonprofits, Leadership, Customer Service, Team Building, Event Planning, Microsoft Office, Microsoft Excel, Training, Microsoft Word, PowerPoint, New Business Development, Teaching, Budgets, Facebook, Volunteer Management, Fundraising, Community Outreach, Social Media, Editing, Team Leadership, Leadership Development, Staff Development, Organizational..., Recruiting, Management, Public Speaking, Marketing
Education
California State University-Sacramento 1980 — 1986
BS, Business Administration
Progressive Insurance February 2015 - Present
Progressive Insurance June 2012 - February 2015
Progressive Insurance January 2011 - June 2012
Sears, Roebuck and Co. July 2008 - January 2011
Rite Aid August 2007 - January 2008
OfficeMax 2005 - 2007
Skills
Microsoft Office, Outlook, Insurance, Sales, Data Entry, Customer Service, Customer Satisfaction, Cashiering, Call Centers, Property, Team Building, Leadership, Microsoft Word, Customer Retention, Training, Research, Microsoft Excel, Retail
Education
California State University-Sacramento 2007 — 2010
Bachelor of Arts, Liberal Studies
Sierra College 2005 — 2007
Associate of Arts, Liberal Arts and Sciences/Liberal Studies
Progressive Insurance 1997 - Present
LDS Sales Inc. August 2000 - January 2004
Wegmans Food Markets 1993 - 1997
Skills
Property & Casualty..., Insurance, Casualty, Liability, Claims Management, Claim, Legal Liability, Commercial Insurance, Commercial Lines, Subrogation, Liability Analysis, Professional Liability, Claim Investigation, Claims Handling, Claims Resolution
Education
Canisius College 2000 — 2002
Master of Business Administration (M.B.A.), Business Administration and Management, General
State University of New York at Buffalo 1988 — 1992
Bachelor's degree, Economics
Alliance Data Retail Services December 2013 - Present
Progressive Insurance June 2012 - November 2013
Huntington National Bank - (Apex) January 2012 - March 2012
JP Morgan Chase - (KForce) January 2011 - January 2012
Affinion Group December 2007 - January 2011
American Electric Power January 2007 - December 2007
JPMorgan Chase - (Alliance Technology) April 2006 - December 2006
American Electric Power - (K-Force) December 2005 - April 2006
JPMorgan Chase - - ( Sophisticated Staffing Solutions) March 2005 - December 2005
Nationwide Insurance April 2002 - November 2003
Skills
SDLC, Quality Assurance, Program Management, Business Analysis, Vendor Management, Visio, Documentation, MS Project, Process Improvement, Change Management, SharePoint, Agile, Resource Management, Team Building, Mentoring, Process Engineering, Data Warehousing, Requirements Gathering, ITIL, Project Planning, Problem Solving, Customer Relations, Integration, Risk Management, Testing, Strategic Planning, Analysis, Budgeting, Requirements Analysis, Business Process..., Planning, PMO, PowerPoint, Excel, Risk Mitigation, Vendor Relations, Word, Process Development, Six Sigma, IT Strategy, Agile Methodologies, Business Intelligence, Software Documentation, Software Project...
Education
Keller Graduate School 2010 — 2015
Masters in Project Management, (working on this degree)
Capital University 1977 — 1981
BA, Education
South Point High School 1973 — 1977
High School Diploma, College Prep
Pulte Homes September 2004 - January 2012
Progressive Insurance June 2003 - September 2004
Doubletree Hotel June 2002 - June 2003
Education
California State University-Sacramento 1999 — 2003
BS, Commercial Recreation Administration
Shasta College 1996 — 1999
AA, Fire Science
Nationwide Insurance October 2011 - Present
Nationwide Insurance January 2010 - October 2011
Tidewater Claims May 2009 - December 2009
MShay Translations January 2000 - May 2009
Progressive Insurance May 2006 - May 2007
Skills
Customer Service, Claim, Insurance, Commercial Insurance, Liability, Subrogation, Property Damage, Property Claims
Education
California Western School of Law 2008 — 2009
Doctor of Law (J.D.)
University of Nebraska at Omaha 2001 — 2006
BA, Spanish Language & Literature
progressive insurance 2001 - 2005
wells fargo bank 1994 - 2000
Skills
Customer Retention, Customer Service, Process Improvement, Time Management, Call Center, Leadership, Customer Experience, Sales, Team Building, Insurance, Call Centers, Customer Satisfaction, Data Entry, Training
Education
California State University-Sacramento 1987 — 1992
BA, Child Development
Southwestern College, Chula Vista, CA 1985 — 1986
AS, Business, Marketing
Deluxe Corporation April 2006 - Present
Progressive Insurance January 2005 - June 2007
Zale February 1998 - June 2004
Skills
Leadership, Coaching, Recruiting, Sales, Call Centers
Education
Capella University 2012 — 2012
Master of Business Administration (MBA), Health/Health Care Administration/Management, 3.8
Michigan State University 1979 — 1982
BA, Poli Sci /Public Administration
Keystone College January 2009 - Present
Progressive Insurance 1991 - 2002
Skills
Higher Education, Teaching, Research, Instructional Design, QuickBooks, Curriculum Design, Analysis, Customer Service
Education
Capella University 2009 — 2013
Doctor of Philosophy (Ph.D.), Business Organization and Management
University of Scranton 2005 — 2008
MBA, FINANCE
East Stroudsburg University of Pennsylvania 1984 — 1988
Bachelor of Arts (BA), Economics
Progressive Insurance 1986 - Present
Skills
Insurance, Property & Casualty..., Commercial Insurance, Casualty, Sales, General Insurance, Liability, Commercial Lines, Underwriting, Management, Selling
Education
California State University-Sacramento
BA, Communication Studies
Progressive Insurance 1996 - Present
Progressive Insurance 1991 - 1996
Progressive Insurance 1987 - 1991
Skills
Professional Manager, Project Management, IT Management, Insurance Company..., Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Public Speaking, Budgets, Strategic Planning, Property & Casualty..., Leadership
Education
California State University-Sacramento
Bachelor of Science (B.S.), Business Administration, Finance and Real Estate
Progressive Insurance
Skills
Claim, Casualty, Claim Investigation, Claims Management, Customer Service, Legal Liability, Liability, Liability Analysis, Property & Casualty..., Team Building, Training, Subrogation, Commercial Lines, Insurance, Microsoft Excel, Underwriting, Professional Liability, Leadership, Litigation Management, Casualty Insurance, Commercial Insurance, General Insurance, Risk Management, Public Speaking, Claims Handling, Outlook, Claims Resolution, Program Management, Property Damage, Coaching, Customer Satisfaction, Budgets, Employee Relations, Leadership Development, New Business Development
Education
California State University-Sacramento 1986 — 1991
BS, Criminal Justice
St. Vincent's High 1982 — 1986
High School Diploma, General Studies
Progressive Insurance March 2010 - Present
Progressive Insurance September 2005 - Present
Skills
Insurance, Team Building..., Property & Casualty..., Project Management, Microsoft Excel, Volunteer Management, Leadership, Property and Casualty..., Risk Management, Strategic Planning, Communication
Education
Professional Certification
Associate in Claims
California State University-Sacramento 1988 — 1992
Liberal Studies, Elementary Education and Teaching, Cum Laude
UC Berkeley Extension
Professional Program in Leadership in Sustainability and Environmental Management, Sustainability Studies, A
The Zebra January 2014 - Present
Progressive Insurance May 2012 - Present
Redskye Wireless May 2011 - March 2012
1800 USA Homes January 2009 - March 2012
Skills
Licensed Property &..., Customer Service
Education
Capital University 2006 — 2010
Bachelors, Communications & Radio/TV/Film
Capital University 2006 — 2010
Bachelor of Arts (B.A.), Communication and Media Studies
Nationwide Insurance August 2013 - Present
Rodan + Fields September 2014 - Present
Nationwide Insurance March 2011 - August 2013
Nationwide Insurance August 2009 - March 2011
Nationwide Insurance November 2008 - August 2009
Nationwide Insurance March 2008 - November 2008
Nationwide Insurance March 2005 - March 2008
Progressive Insurance September 2003 - March 2005
THE AMERICAN COUNCIL OF LIFE INSURERS (ACLI) June 2002 - August 2002
Skills
Property Damage, Subrogation, Claim Investigation, Claims Handling, Property & Casualty..., Claims Management, Casualty, Insurance, Liability, Legal Liability, Investigation, Adjustments, Claim, Casualty Insurance, Litigation Management, Commercial Lines, Analysis, Leadership, Liability Analysis, Customer Service
Education
Capital University 2007 — 2009
MBA, Finance & Organizational Behavior
Ohio University 1999 — 2003
Bachelor of Business Administration, Finance and Pre-Law
The Institutes 2012 — 2015
Chartered Property Casualty Underwriter
Stanford University/IPS Learning LLC 2012 — 2015
Stanford Advanced Project Management Program
Progressive Insurance
Skills
Property Damage, Claims Management, Liability, Claim
Education
Canisius College 1992 — 1996
Master of Business Administration (MBA)
Progressive Insurance
Skills
Job Analysis
Education
California State University-Sacramento
Cordova Senior High
SAIC July 2012 - Present
Jones Lang LaSalle February 2011 - July 2012
ACRA CONTROL July 2008 - October 2010
ACRA Controls July 2008 - October 2010
Progressive Insurance October 2003 - July 2008
Enterprise Leasing Company June 1998 - March 2003
Education
Campbell University 1993 — 1998
Bachelors, Business Administration
Campbell University 1993 — 1998
B.S, Business Administration
Esurance February 2004 - Present
Progressive Insurance July 2002 - February 2004
Wells Fargo Bank July 2001 - July 2002
Etrade March 1997 - March 2001
Education
California State University-Sacramento 2006 — 2010
Bachelor, Organizational Communications
Progressive Insurance May 2007 - Present
Connors & Vilardo LLP 2003 - 2006
Phillips Lytle LLP 2000 - 2002
Skills
Litigation, Litigation Management, Product Liability
Education
University of Notre Dame Law School 1997 — 2000
JD
Canisius College 1993 — 1997
BA, History, Political Science
Les Concierges May 2011 - Present
Apple January 2009 - January 2010
Progressive Insurance September 2001 - December 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, Photoshop
Education
California State University-Sacramento 1993 — 1996
Bachelor of Science (B.S.), Criminal Justice
Travelers Insurance May 2011 - Present
Travelers 2007 - 2011
Progressive Insurance 2004 - 2007
Progressive Insurance 2004 - 2004
Progressive Insurance 2003 - 2004
Progressive Insurance 2002 - 2003
Clear Channel Radio 2001 - 2002
Skills
Insurance Claims, Claims, Liability, Accident, Automobile, Vehicles, Insurance, Property Damage, Management, Estimating, Appraisals, Performance Appraisal, Time Management, Consistency, Dependable Team Player, Commercial Lines..., Coverage Issues, Strategy Execution, Subject Matter Experts, Property & Casualty..., Insurance Law, Claims Management, Claims Resolution, Automotive Repair, Legal Liability, Claim
Education
CSU Sacramento 1998 — 2001
Bachelor of Arts (BA), Communications Public Relations
Progressive Insurance October 2014 - Present
Progressive Insurance November 2001 - Present
Skills
Microsoft Office, Team Building, Coaching, Call Centers, Leadership Development, Insurance, Training, Data Analysis, Performance Management, Leadership, Organizational..., Public Speaking, Customer Service, Employee Relations, Process Improvement, Analysis, Employee Training, Outlook, Workshop Facilitation, Onboarding
Education
Capella University 2011 — 2014
Masters, Industrial/Organizational Psychology
University of South Florida 2006 — 2010
Bachelor of Arts, Psychology
USAFA/NAF April 2012 - Present
Progressive Insurance November 2010 - August 2011
Goodwill Retail Services, Inc. December 2008 - May 2010
Skills
Customer Service, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Outlook, Data Entry, Public Speaking, Case Managment, Time Management, Research, Training, Leadership, Software Documentation, Critical Thinking, Coaching, Access, Customer Satisfaction, Cpr Certified, Community Outreach
Education
Capella University 2011 — 2014
Master's degree, Mental Health Counseling/Counselor
University of Wisconsin-Milwaukee 2006 — 2010
Bachelor's degree, Criminal Justice
Progressive Insurance April 2007 - Present
Skills
Insurance, Property & Casualty..., Claim, Customer Service, Claims Management, General Insurance, Casualty, Outlook, Data Entry, Training, Subrogation, Legal Liability, Casualty Insurance, Professional Liability
Education
CSU Sacramento 1998 — 2001
Bachelor of Arts (BA), Child Development
Farmers Insurance August 2010 - April 2013
Progressive Insurance February 1997 - April 2008
Skills
Commercial Insurance, Property & Casualty..., Casualty Insurance, Claim, Liability, Insurance, Claims Management, Legal Liability, General Insurance, Professional Liability, Property Damage, Customer Service, Subrogation, Claim Investigation
Education
California State University-Sacramento
Argonaut Group 2012 - 2012
Safeco Insurance July 2007 - June 2010
Progressive Insurance May 2002 - June 2006
Skills
Insurance, Commercial Insurance, General Insurance, Claim, Liability, Casualty, Legal Liability, Commercial Lines, Life Insurance, Claims Management, Professional Liability
Education
Capella University 2010 — 2012
Master of Science (MS), Counseling Studies
Willamette University
Bachelor of Arts (BA), English