SBC Company
SBC List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at SBC. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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2,160 SBC employees in database. Find out everything there's to know about SBC employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
SBC Employees
AT&T April 2014 - Present
AT&T May 2012 - March 2014
AT&T April 2011 - May 2012
AT&T May 2009 - April 2011
AT&T September 2006 - April 2009
AT&T December 2005 - September 2006
SBC June 2003 - December 2005
SBC April 2002 - June 2003
Southwestern Bell February 2001 - April 2002
Skills
Call Centers, Team Leadership, Management, Leadership, Networking, Telecommunications, Vendor Management, Analysis, VoIP, Wireless, Training, Cross-functional Team..., Marketing, CRM, Budgets, Strategy, Pricing, Mobile Devices, Data Analysis, DSL, Managed Services, Solution Selling, Call Center, Customer Service, Customer Retention, Customer Experience, Product Management, Program Management, Strategic Partnerships, Human Resources, Customer Satisfaction
Education
The University of Dallas 1998 — 2000
MBA, Telecommunications
Midwestern State University 1990 — 1994
BBA, Business Management
International SOS November 2013 - Present
180x360 Leadership Consulting February 2012 - Present
International SOS February 2013 - October 2013
T-Mobile March 2011 - February 2013
AT&T December 2010 - March 2011
AT&T February 2009 - November 2010
AT&T Mobility February 2006 - February 2008
AT&T February 2004 - February 2006
SBC February 2003 - February 2004
Alcatel March 2000 - April 2001
Skills
Cloud Computing, Enterprise Software, VoIP, Integration, Virtualization, Selling, Disaster Recovery, Cisco Technologies, Solutions Marketing, Sales Management, Team Management, Sales, Training, ERP, Consulting, Solution Architecture, Telecommunications, Coaching, Wireless, Solution Selling
Education
North Carolina Agricultural and Technical State University 1995 — 1998
BSEE, Electrical Engineering
Albuquerque High School
Leadership Houston
BBMC Mortgage, LLC. May 2014 - Present
Guaranteed Rate March 2004 - May 2014
Advantage Investors Mortgage March 2003 - March 2004
SBC September 2001 - March 2003
Skills
Loans, First Time Home Buyers, Social Media Marketing, Mortgage Lending, Credit, Investment Properties, Financial Advisory, Refinance, Residential Homes, Mortgage Banking, FHA, Sales, Loan Origination, Customer Satisfaction, Real Estate Economics, Management, Banking, Marketing, Referrals, Time Management, Sales Management, Residential Mortgages, Underwriting, Customer Service, Online Marketing, Business Development, New Business Development, Credit Analysis, Real Estate
Education
Michigan State University 1991 — 1996
Bachelor's, Communications Arts & Sciences
Westell Technologies (WSTL) February 2011 - September 2014
AT&T July 2010 - December 2010
AT&T December 2007 - July 2010
AT&T December 2002 - December 2007
SBC December 1999 - December 2002
Ameritech September 1995 - December 1999
Ameritech September 1993 - September 1995
Michigan Bell Telephone January 1992 - September 1993
Ameritech Services April 1991 - January 1992
Michigan Bell July 1980 - April 1991
Skills
TCP/IP, Broadband, VoIP, Wireless, Telecommunications, Ethernet, IP, IPTV, Management, Process Improvement, DSL, System Deployment, CDMA, Managed Services, Networking, Cross-functional Team..., Customer Service, Financial Planning, Leadership, Mobile Devices, Program Management, Vendor Management
Education
Michigan State University 1975 — 1980
Bachelor's degree, Business Administration and Management, General
RedBuilt, LLC 2004 - Present
Pierce & Associates Builders January 2003 - September 2004
Parsons Brinckerhoff September 2000 - January 2003
Kiewit Pacific Structures February 2000 - September 2000
SBC June 1996 - February 2000
Grizzly Fence May 1988 - June 1996
Skills
Construction, Building Materials, Structural Engineering, Engineering, Customer Service, Architecture, Manufacturing, Building Services, Direct Sales, International Sales, Sales Presentations, Project Management, Truss, Creative Solutions, Construction Management, Contract Management, Leadership, Value Engineering, Contractors, Contract Negotiation, Team Building
Education
Montana State University-Bozeman 1993 — 1998
Bachelor of Science in Construction Engineering Technology, Construction Management
Dirxion LLC June 1996 - Present
AT&T 1979 - 1996
SBC 1978 - 1996
Skills
Entrepreneurship, Digital Media, Social Media Marketing, New Business Development, Sales Management, Product Management, Business Development, Product Development, Online Marketing, Mobile Marketing, Digital Marketing, Market Planning, Publishing, B2B, E-commerce
Education
Murray State University 1975 — 1979
BS, Marketing and Management
University of Missouri-Columbia 1975 — 1976
PricewaterhouseCoopers LLP September 2013 - Present
NYSE Euronext February 2012 - September 2013
NYSE Euronext 2006 - February 2012
CME Group 2005 - 2006
SBC 2000 - 2004
Skills
Perl, Data Center, ITIL, Operating Systems, DNS, System Administration, High Availability, SAN, Cluster, Troubleshooting, Bash, Program Management, Testing, RedHat, Hardware, Netbackup, Networking, Technical Support, Infrastructure, Scripting, Trading Systems, Disaster Recovery, Business Analysis, Unix, Solaris, Servers, Red Hat Linux, Agile Project Management, CRM
Education
Northwestern University
Bachelor of Science (BS), Economics
AT&T January 2008 - Present
AT&T Mobility April 2007 - December 2007
Cingular Wireless August 2003 - March 2007
Cingular Wireless December 2001 - July 2003
SBC May 2001 - December 2001
Dell February 2000 - March 2001
Skills
SOA, Integration, Vendor Management, SDLC, Requirements Analysis, Telecommunications, Agile Methodologies, Management, Software Project..., Wireless, Unix, PMP, Testing, Enterprise Architecture, Cloud Computing, VoIP, Software Development, Solution Architecture, System Deployment, Weblogic, Mobile Devices
Education
Texas Tech University 1998 — 1999
M.S., Computer Science
National Institute of Technology Warangal 1994 — 1998
B.Tech, Computer Science & Engineering
Vignan 1992 — 1994
M.P.C.
NavaBharat 1981 — 1992
Chicago Public Schools 2006 - Present
VENTIV HEALTH 2004 - 2006
SBC 2004 - 2004
Merck 2001 - 2003
ADT 2000 - 2001
Security Link Americatech 1999 - 2000
Brinks 1997 - 1999
Education
Northwestern University 1993 — 1995
Master of Science, Integrated Marketing Communications
Roosevelt University 1990 — 1993
Bachelor of Arts (B.A.), Psychology & Communications
ThreeBridge June 2010 - Present
Ingenix July 2009 - June 2010
Ovations August 2007 - July 2009
OptumHealth Bank March 2007 - August 2007
Ovations September 2005 - March 2007
Eide Bailly LLP July 2004 - September 2005
Accenture August 2000 - July 2004
SBC September 2003 - February 2004
Sprint Nextel February 2002 - September 2003
Tycom August 2000 - February 2002
Skills
Vendor Management, Integration, Requirements Analysis, Business Analysis, Program Management, CRM, Quality Assurance, Strategy, Change Management, Management, Project Management, Testing, Management Consulting, Leadership, Analysis, Training, Project Planning, Databases, Oracle, Data Analysis, Consulting, SDLC, Strategic Planning, Waterfall, Process Improvement
Education
Minnesota State University, Mankato 1996 — 2000
BS, Management Information Systems
Missouri State University July 2012 - Present
Missouri State University September 2010 - July 2012
Missouri State University August 2011 - May 2012
Missouri State University October 2007 - September 2010
Ozarks Technical Community College 2007 - 2008
McMurtrey, Whitaker, and Associates June 2007 - September 2007
McMurtrey, Whitaker, and Associates June 2006 - June 2007
McMurtrey, Whitaker, and Associates November 2005 - June 2006
SBC February 2003 - August 2005
Skills
Technical Writing, CSS, Project Management, Blogging, Editing, SnagIt, Microsoft Office, Public Speaking, Training, HTML, Captivate, Hands-on Training, E-Learning, Confluence, Learning Management..., Higher Education, Information Design, Camtasia, Research, Teaching, Oracle, ASP, Systems Analysis, System Design, System Deployment, Conference Organization, Management
Education
Missouri State University 2014 — 2017
Master of Science (M.S.), Project Management
University of Missouri-Rolla 1999 — 2003
BS, Computer Science
Itron May 2011 - Present
Symantec 2007 - 2011
Hitachi Data Systems November 2002 - 2007
KPMG 2000 - 2001
SBC 1986 - 2000
Anheuser-Busch 1981 - 1986
Skills
Enterprise Risk..., Process Improvement, Strategic Planning, Governance, Sarbanes-Oxley Act, Internal Audit, Internal Controls, Accounting, Mergers, Team Leadership, People Skills, Driving Results, Innovation, Mentoring, Leadership, FCPA, Change Management, ERP, Negotiating, SEC filings, US GAAP, Financial Reporting, Mergers & Acquisitions, Auditing, Business Process..., IT Audit, Sarbanes-Oxley, Risk Assessment, Strategy, Negotiation, Analysis, Budgets, Financial Modeling, Cross-functional Team..., Financial Risk, Executive Management, Corporate Finance, External Audit, Strategic Financial..., Acquisition Integration, Management, Program Management, Revenue Recognition, Restructuring, Financial Audits, Financial Analysis, Finance, Due Diligence, Managerial Finance, Consolidation
Education
Northwestern University - Kellogg School of Management 1994 — 1999
Washington University in St. Louis - Olin Business School 1983 — 1986
Masters of Business Administration, Finance
University of Missouri-Saint Louis 1975 — 1979
Bachelor of Science, Accounting
RCN Business November 2013 - Present
Comcast October 2012 - November 2013
CenturyLink November 2011 - November 2012
Frontier Communications January 2011 - November 2011
Comcast January 2006 - May 2009
SBC 2001 - 2006
Verizon Business 2000 - 2001
Ameritech 1997 - 1999
Sprint 1992 - 1996
Skills
Managed Services, Solution Selling, Consultative Selling, Direct Sales, Wireless, Customer Service, Telecommunications, Strategy, Selling, Account Management, VoIP, Management, Sales Process, Telephony, B2B, Sales, Sales Operations, Cloud Computing, Salesforce.com, Unified Communications, Strategic Partnerships, Networking
Education
Michigan State University
Bachelor of Arts (B.A.), History, Chinese Language, 3.54 Magna Cum Laude
University of California, Berkeley - Walter A. Haas School of Business
MBA, Marketing, Management and International Business, 3.4
Allstate 2013 - 2014
Kelly Services 2012 - 2013
Princess J Inc February 2012 - December 2012
COLLABERA INC. / AT&T July 2012 - September 2012
JMC DELIVERY SERVICES, INC. December 2011 - July 2012
RADIANT SYSTEMS, INC. / AT&T October 2010 - October 2011
AT&T July 2009 - January 2010
AT&T April 2005 - July 2009
SBC GLOBAL SERVICES, INC December 2004 - April 2005
SBC December 2003 - December 2004
Skills
Telecommunications, Switches, T1, Call Center, VoIP, Operations Management, Field Operations, Field Work, Field Supervision, Fibre Channel, Wireless, Wiring, Wireframes, Wireline, Customer Service, Project Management, Property Management
Education
North Park University 1976 — 1977
UDP, Inc. July 2010 - Present
Center for Innovation and Technology Entrepreneurship at University of Texas at San Antonio January 2010 - May 2010
AT&T January 2009 - December 2009
AT&T January 2008 - January 2009
SBC - AT&T August 2005 - January 2008
SBC June 2002 - August 2005
SBC September 2000 - November 2002
SBC November 2001 - June 2002
SBC September 1997 - September 2000
Southwestern Bell March 1994 - September 1997
Skills
Telecommunications..., Management, Strategic Partnerships, Marketing, Business Strategy, Business Development, Recruiting, Distribution Strategies, Telecommunications, Marketing Communications, Team Building, Entrepreneurship, Business Process, Direct Sales, Strategic Planning, Go-to-market Strategy, Leadership, Marketing Strategy, Social Media, Solution Selling, Telephony, Process Improvement, Sales, Competitive Analysis, B2B Marketing, Sales Management, Executive Management, P&L Management, SaaS, Product Management, Pricing, Vendor Management, Account Management, Product Marketing
Education
The University of Kansas 1977 — 1981
Bachelor of Science, Business Administration, Marketing
Northwestern University - Kellogg School of Management
Executive Education, Creating and Managing Strategic Alliances
Southern Methodist University - Cox School of Business
Executive Education, Advanced Management program for Telecommunications Executives
Center for Creative Leadership
Executive Education, Leadership Excellence Program
Southern Methodist University - Cox School of Business
Executive Education, Marketing for Marketing Professionals
Southern Methodist University - Cox School of Business
Executive Education, Strategic and National Account Management
Miller-Motte Technical College August 2013 - Present
SBC March 1986 - August 2001
Skills
Microsoft Office, Customer Service, Outlook, Microsoft Word, Sales, Management, Real Estate, Microsoft Excel, Social Networking, Time Management, PowerPoint, Proficient Typing Skills, Organization, Dependable Team Player, Efficiency, medical teminology, medical laws and ethics, anatomy & physiology, Mathematics, Report Writing, Teamwork, Communication, Telecommunication..., People-oriented, Medical Billing, Medical Coding, Medical Writing, Healthcare Information..., Health Insurance, ICD-9-CM, ICD-10, CPT, HCPCS, Organization Skills, Medical Terminology, Medical Records, Electronic Filing
Education
Miller-Motte Technical College-North Charleston 2013 — 2015
Associate of Science (A.S.), Electronic Health Records, 4.0
valley regional high school 1980 — 1984
Verizon Wireless May 2013 - Present
Verizon Wireless March 2010 - April 2013
Verizon Wireless April 2006 - August 2010
Wells Fargo February 2003 - March 2006
AT&T Wireless March 1999 - January 2003
SBC July 1994 - February 1999
Skills
Account Management, Strategic Partnerships, Solution Selling, Direct Sales, Wireless, New Business Development, Customer Retention, M2M, Business Development, Contract Negotiation, Sales Process, Cold Calling, Strategic Planning, Team Building, Marketing Strategy, Management, Vendor Management, Customer Satisfaction, Cellular Communications, Cross-functional Team..., Customer Experience, Salesforce.com, Telecommunications, Sales Operations, Leadership, Team Leadership, CRM, Unified Communications, Sales, Selling, B2B, Managed Services, Coaching, VoIP, Product Management, Call Centers, Cloud Computing, Sales Presentations, Sales Management, Lead Generation
Education
University of Maryland University College 1998 — 1999
Business/Commerce, General
Montgomery College 1993 — 1996
Communications
BlueWater Federal Solutions 2003 - Present
Aerient, LLC November 2005 - Present
AboveNet 1999 - 2003
SBC 1998 - 1999
CellularVision of NY 1995 - 1998
TCI Cable 1993 - 1995
Skills
Process Improvement, Network Architecture, Program Management, Cloud Computing, Integration, Security, IT Strategy, IT Management, PMP, ITIL, Strategic Planning, DoD, System Administration, Government Contracting, Information Technology, Disaster Recovery, SharePoint, Data Center, Telecommunications, Requirements Analysis, Software Development, Enterprise Architecture, Security Clearance, Computer Security, System Deployment, Network Design, Information Assurance, Software Project..., SDLC, Visio, Business Intelligence, Professional Services, IT Service Management, System Architecture, Network Security, Information Security, CISSP, Business Analysis, Project Portfolio..., CMMI
Education
New York Institute of Technology-Old Westbury 1993 — 1997
B.S., Electrical Engineering
Sales Development 2012 - Present
Allied Telecom Group June 2005 - May 2012
SBC 2003 - 2005
Qwest Communications 2000 - 2003
Winstar Communications 1997 - 1999
Education
Morgan State University 1989 — 1993
AT&T August 2007 - November 2012
AT&T October 2004 - August 2007
SBC June 2002 - October 2004
SBC August 2000 - June 2002
Skills
Managed Services, Unified Communications
Education
South Suburban College 2012 — 2015
Court Reporting/Court Reporter
Northern Illinois University 1997 — 2001
Parkland College 1995 — 1997
Oak Lawn 1990 — 1995
Argosy University April 2013 - Present
Argosy University August 2012 - April 2013
Argosy University December 2008 - August 2012
EDMC November 2001 - December 2008
SBC 1998 - 2001
Arthur Andersen 1996 - 1998
Skills
Strategic Planning, Forecasting, Staff Development, Enrollment Management, Higher Education, Student Financial Aid, Data Analysis, Admissions, Business Strategy, Training, Management, Budgets, Financial Analysis, Finance, Leadership, Analysis, Change Management, Strategy
Education
Northern Illinois University 1998 — 2000
MBA, International Business and IT
University of Illinois at Urbana-Champaign - College of Business 1993 — 1996
Bachelors, Finance
AT&T August 2010 - Present
SBC June 2006 - July 2010
SBC May 2001 - June 2006
Skills
Quality Center, Test Management, Test Planning, User Acceptance Testing, System Testing, Testing, Software Quality..., QTP, Software Development, Manual Testing, SDLC, Requirements Analysis, Telecommunications, Software Project..., Test Strategy, Resource Management, Quality Assurance
Education
Northern Illinois University 1998 — 2000
Bachelor of Science, Operations Management & Information Technology
Rick Ridings Ford Mercury July 2010 - Present
Comedian Richard Wentz November 2008 - Present
PlanetEd Technologies, Inc. 2010 - November 2010
Wolfram Research May 2009 - October 2009
SureWest Communications January 2008 - October 2008
SBC January 2002 - May 2003
sbc 2001 - 2003
sbc 1999 - 2003
SBC January 2000 - December 2001
WAN/LAN Solutions, Inc. 1997 - 1999
Education
Musicians Institute 1989 — 1990
AS, Broadcast Technologies
AT&T September 2009 - January 2014
AT&T November 1994 - February 2009
SBC January 2001 - February 2002
Ameritech November 1994 - January 2001
American Family Insurance February 1987 - November 1994
Skills
Account Management, Sales Management, Solution Selling, Sales, Direct Sales, Call Centers, Sales Operations, Sales Process, Training, Project Management, Selling, Telecommunications, Customer Satisfaction, New Business Development, Forecasting, CRM, Sales Presentations, Negotiation, Strategic Planning, Managed Services, Customer Service, Customer Retention, Event Planning, B2B, Salesforce.com, Cold Calling
Education
Mount Mary University 1996 — 1999
B.S, Business Administration
South Division High School 1979 — 1983
Diploma, Business
Blue Cross Blue Shield of Michigan December 2007 - Present
Toastmasters International 2011 - 2012
Awesome Vending Inc January 2004 - April 2006
SBC January 2001 - December 2002
SBC April 2000 - January 2001
Skills
Public Speaking, Coaching, Training, Management, Customer Service, Process Improvement, Event Planning, Marketing, Leadership, Team Building, Social Networking, Research, Access, Leadership Development, Outlook
Education
Michigan State University 1972 — 1979
BA, English Literature
usis 2005 - 2007
USIS/HireRight 2005 - 2007
sbc 2002 - 2004
xo 2001 - 2004
nextlink 2000 - 2004
XO Communications 2000 - 2003
staff force 1998 - 2000
Education
Northwestern State University 1992 — 1996
BS, psychology
TeleCommunication Systems, Inc. 2004 - Present
Armitage Academy 2005 - 2007
Simply Imagine, Inc. 2004 - 2007
SBC 2005 - 2005
Bell Laboratories 1990 - 2005
Bell Labs Lucent Technologies 2001 - 2003
Lucent 2000 - 2003
Lucent/AT&T Bell Laboratories 1995 - 2003
Lucent Technologies 2000 - 2001
Lucent Technologies 1990 - 2001
Skills
Perl, Linux, Scripting, Wireless, SIP, CDMA, LTE, 3G, TDMA, 4G, GSM, SS7, Telecommunications, Solaris, IP, 3GPP, Troubleshooting, Embedded Systems, Software Engineering, Embedded Software, Product Management, Open Source Software, TCP/IP, Mobile Communications, Unix, Integration, System Architecture, SNMP, UMTS, Network Architecture, Software Development, Cloud Computing, Mobile Devices, VoIP, WiMAX, Networking, Shell Scripting, Mobile Technology, EVDO, Wireless Networking, WiFi, Databases, Systems Engineering, Mobile Applications
Education
Northwestern University - Kellogg School of Management 1987 — 1990
MBA
University of Illinois at Urbana-Champaign 1981 — 1985
BSEE
Smartvue Corporation November 2014 - Present
Williamson County Sheriff's Office 2010 - March 2015
AT&T February 2004 - November 2014
SBC February 2004 - December 2006
MPower Communications 2000 - 2001
southeastern telecom 1992 - 1997
Skills
Selling, Telecommunications, Negotiation, Consultative Selling, Contract Negotiation, Co-location, VoIP, MPLS, Managed Services, Wireless, Unified Communications, Strategic Partnerships, Sales, Sales Process, Solution Selling, Account Management, Management, Leadership, Professional Services, New Business Development, IP, Direct Sales, Customer Retention, SaaS, Strategic Planning, Telephony, Cloud Computing, Security, Channel Partners, Data Center, WAN, Cisco Technologies, Salesforce.com, Call Centers, SIP Trunking, Enterprise Software, Ethernet, Mobile Devices, Hosted Services, Networking, LAN-WAN, Sales Operations, Avaya, Frame Relay, Vendor Management, Internet Services, T1, CPE, SIP, Network Design
Education
Middle Tennessee State University
Bachelor of Science
old hickory academy
The Gatesworth February 2014 - Present
Lutheran Senior Services May 2010 - June 2013
Erickson Retirement Communities June 2008 - May 2010
Ideal Image May 2006 - 2008
Ideal Image 2005 - 2006
SBC June 2000 - September 2005
EXPRESS May 1991 - June 2000
Skills
Marketing, Strategic Planning, Sales Management, Process Improvement, Training, Customer Satisfaction, Advertising, Leadership Development, Management, Healthcare, Strategic Partnerships, Start-ups, Customer Service, Budgets, Business Development, Sales, Leadership, Negotiation, Market Research, Team Building, Event Management, Account Management, Project Management, Program Management, Human Resources, Contract Negotiation, Coaching, Market Planning, Marketing Strategy, Recruiting, Public Speaking, Operations Management, Selling, Team Leadership
Education
Missouri State University 1986 — 1991
BS, Business
Atlas Wireless and Telecommunications, Inc. March 2012 - Present
Parsons Corporation 2014 - 2015
Parsons Corporation 2014 - 2015
Butler Telecom 1999 - 2006
SBC 2004 - 2005
General Dynamics Information Technology 2003 - 2004
Skills
3G, CDMA, Telecommunications, LTE, Microwave, Transmission, T1, GSM, Fiber Optics, UMTS, 2G, Wireless, Troubleshooting, Computer Network..., RF
Education
NorthWest Arkansas Community College 2010 — 2011
Associate of Arts (A.A.); Associate of Science (A.S)
NetScout Systems January 2011 - Present
AT&T January 2010 - December 2010
AT&T March 2006 - December 2009
SBC January 2004 - March 2006
McLeodUSA November 2002 - January 2004
U S WEST/Qwest Communications January 1998 - October 2002
Skills
Managed Services, Solution Selling, Unified Communications, Networking, Cloud Computing, Channel Partners, Service Delivery, Leadership, Business Strategy, Direct Sales, Strategic Partnerships, Account Management, Professional Services, Data Center, Enterprise Network..., Virtualization, Enterprise Software, MPLS, Go-to-market Strategy, VoIP, Telecommunications, IP, SaaS, Wireless, WAN, Ethernet, Salesforce.com, Sales Process
Education
Minnesota State University, Moorhead 1985 — 1989
B.S., Business Administration/Marketing
Elk River HS
USAA July 2015 - Present
USAA April 2013 - June 2015
Clear Channel Communications June 2011 - April 2013
HEB 2005 - June 2011
SBC - ASI December 2003 - November 2005
SBC August 2001 - December 2003
City Public Service June 2000 - August 2001
Senior Flexonics Pathway May 1995 - May 2000
Skills
Procurement, Strategic Sourcing, Sourcing, Procurement Category..., Indirect Spend, Fleet Management, Packaging, Ingredients, Purchasing Supplies, Professional Services, Operations Management, Product Development, Strategy, CRM, Negotiation, Management, Change Management, Sales Operations, Team Leadership, Human Resources, Manufacturing, Contract Negotiation, Cross-functional Team..., Retail, Purchasing, Supply Chain, Pricing, Global Sourcing, Forecasting, Inventory Management, Supply Chain Management, Process Improvement, Supply Management, Vendor Management, P&L Management, Logistics, Team Building, Customer Service, Contract Management, Business Process..., Budgets, Call Centers, Offshore Outsourcing, Ninja Skills, Time Travel
Education
The University of Texas at San Antonio 1997 — 1999
MS, Management of Technology
Montana Tech of the University of Montana 1990 — 1995
B.S., Engineering Science - Plant Engineering
Nortel Networks December 2007 - Present
SBC February 2004 - November 2007
El Paso February 2001 - January 2004
Skills
VoIP, PBX, Call Center, IVR, Telecommunications
Education
Moscow State Institute of Radio Engineering, Electronics and Automation (Technical University) 1984 — 1989
AirCell DIRECTOR BUSINESS DEVELOPMENTTellabsDecember 2004 - July 2007
Tellabs July 2001 - December 2004
SBC May 2000 - July 2001
Ameritech December 1999 - May 2000
Ameritech March 1998 - December 1999
AT&T February 1996 - February 1998
AT&T August 1994 - February 1996
AT&T October 1989 - August 1994
IBM July 1988 - October 1989
Education
North Central College 1993 — 1995
MBA, Finance
University of Illinois at Chicago 1987 — 1990
BS, Marketing
Northern Illinois University 1985 — 1987
TiVo November 2014 - Present
TiVo, Inc. November 2010 - Present
St. Joan of Arc 1985 - 2010
Amdocs, Inc. May 2007 - May 2009
AT&T June 2000 - May 2007
SBC May 1988 - June 2000
Bell Communications Research July 1985 - May 1988
Nanotech, Inc. June 1983 - June 1985
Middlesex County College September 1982 - June 1983
Skills
Testing, Test Automation, Test Planning, SDLC, Quality Assurance, Scrum, Unix, Agile Methodologies, System Testing, Software Quality..., User Acceptance Testing, Quality Center, Software Documentation, Perl, Test Cases, Manual Testing, Software Development, Databases, Bugzilla, XML, Software Engineering, Linux, Test Management, Black Box Testing, Regression Testing, Program Management, SQL, Software Project..., Requirements Analysis, Shell Scripting, Business Analysis, Integration, Vendor Management, Process Improvement, Debugging, C, Requirements Gathering, Visio, Unix Shell Scripting, Software Design, Release Management, Cloud Computing, Agile Project Management, JIRA, JAMA, Testopia
Education
University of California, Santa Cruz 1990 — 1990
Certificate, UNIX System Management and Administration
Middlesex County College 1981 — 1983
A. A. S., Computer Science
Middlesex County College 1979 — 1981
A. A. S., Accounting
St. Peter's High School 1976 — 1979
Diploma
Enterprise Holdings September 2014 - Present
CenturyLink Technology Solutions January 2010 - September 2014
Wells Fargo Advisors, LLC 2009 - 2010
Skyway Software November 2006 - April 2009
Quilogy November 1996 - November 2006
Quilogy Inc January 2000 - March 2004
Quilogy November 1996 - December 1999
SBC 1994 - 1996
St. John's Hospital May 1993 - December 1994
Edward Jones May 1992 - December 1992
Skills
SOA, Software Development, Oracle, Integration, Microsoft SQL Server, Java Enterprise Edition, SQL, SDLC, Cloud Computing, Java, Databases, Agile Methodologies, Scrum, Database Design, Enterprise Architecture, Data Warehousing, Disaster Recovery, Solution Architecture, Business Intelligence, ITIL, Virtualization, Requirements Analysis, XML, Management, Enterprise Software, DevOps, Distributed Team..., Cross-functional Team...
Education
Missouri State University 1990 — 1994
BS, Management Information Systems
RadioShack August 2008 - March 2009
Amdocs June 2005 - May 2007
SBC December 1999 - June 2005
sbc 1999 - 2005
Ameritech January 1985 - December 1999
Education
Northern Illinois University 1972 — 1984
B.S, Computer Science
at&t March 1981 - Present
SBC 2000 - 2008
Broadwing Inc. January 1998 - January 2000
MCI May 1995 - December 1999
Pacific Bell 1981 - 1994
Skills
Solution Architecture, Leadership, Business Development, Management, Wireless, Cloud Computing, Unified Communications, SaaS, Salesforce.com, CRM, Enterprise Software, Customer Satisfaction, Training, Selling, Program Management, Marketing Strategy, Strategic Partnerships, Marketing, Vendor Management, Networking, Team Leadership, Product Management, Mobile Devices, Telephony, Channel Partners, IP, Professional Services, Ethernet, SIP Trunking, Pre-sales, Call Centers, Telecommunications, Managed Services, Sales, Sales Management, Solution Selling, VoIP, clou, Cloud Applications, Hosting, Event Management, Nonprofits, Non-profit..., Fundraising, Strategic Planning, Sales Process, Direct Sales, Data Center, MPLS, SIP
Education
National University 1984 — 1988
BBA
University of San Diego 1976 — 1981
Kearny High
Thomson Reuters October 2010 - Present
Serengeti Law August 2002 - October 2010
SBC May 2001 - April 2002
Practicity/IntegrationWare May 1999 - August 2000
Skills
.NET, ASP.NET, C#, JavaScript, jQuery, AJAX, HTML, CSS, NUnit, SQL Server, TFS, Visual Studio, Microsoft SQL Server, Agile Methodologies, IIS, Git, MSBuild, SQL, Web Services, T-SQL, Software Engineering, ASP.NET MVC, Software Development, LINQ, Scrum, Powershell, ElasticSearch
Education
Northern Illinois University 1997 — 2001
B.S., Magna Cum Laude, Computer Science
Rejuvenation October 2014 - Present
Rejuvenation April 2014 - October 2014
The Body Shop June 2012 - January 2014
The Body Shop October 2010 - June 2012
State Farm Insurance October 2009 - July 2010
Christopher & Banks May 2007 - October 2009
Bath & Body Works November 2004 - May 2007
SBC November 2003 - November 2004
Bass Pro Shops September 2000 - December 2003
The Buckle May 1993 - July 2000
Skills
Merchandising, Retail Sales, Retail, Sales Management, Sales, Management, Coaching, Customer Service, Visual Merchandising, Direct Sales, Interviews, Sales Operations, Training, Store Management, Selling, Customer Experience, Multi-unit, Multi-Unit, Loss Prevention
Education
Missouri State University 1989 — 1993
B.S., Clothing and Textiles, Fashion Merchandising/Retail Management
Trouble Shooters Technical Support January 2005 - Present
BluStar Development January 2011 - Present
Optimal Transportation April 2012 - September 2013
SBC May 2004 - January 2006
CoreComm January 2004 - April 2004
CoreComm January 2003 - January 2004
Michigan State University August 2000 - January 2003
EDS February 2000 - August 2000
EDS August 1999 - February 2000
EDS April 1999 - August 1999
Skills
Project Management, Call Center, Small Business Server, Networking, Troubleshooting, Telecommunications, Cloud Computing, Technical Support, System Administration, Computer Hardware, SharePoint, Network Administration, Disaster Recovery, Security, Team Leadership, VoIP, Software Documentation, Vendor Management, Data Center, Active Directory, Computer Repair, Network Design, Cross-functional Team..., Management, Training, Call Centers, IT Service Management, DNS, Information Technology, IT Management, Wireless Networking, Hardware, Operating Systems, Business Development, Integration, Help Desk Support, Windows, Servers, VMware, Network Security, Firewalls, Virtualization, TCP/IP, Cisco Technologies, Leadership, Windows Server, IT Operations, VPN, Change Management, System Deployment
Education
Michigan State University 2000 — 2002
Bachelor of Arts (BA) Telecommunications, Information Technology
Michigan State University 1993 — 1995
Computer Engineering
AT&T Labs, Inc. May 2010 - Present
AT&T Labs August 2007 - May 2010
AT&T June 2006 - August 2007
SBC June 2005 - June 2006
SBC June 2004 - June 2005
Skills
WebSphere Application..., Telecommunications, Servers, Network Design, SIPP, SoapUI, F5 BigIP, Load Testing, Unix, VoIP, IP
Education
Northern Illinois University 2000 — 2004
BS, Operations Management & Information Systems
Mary Kay Cosmetics 2002 - Present
Judy Trotter & Associates/Judy Trotter Business Consultant 1995 - Present
Maxville Heritage Interpretive Center 2010 - 2014
Judy Trotter & Associates 2010 - 2012
Judy Trotter & Associates 2006 - 2012
Judy Trotter & Associates 2006 - 2007
Clackamas County 2003 - 2007
Port of Portland 1997 - 2003
SBC January 1972 - 1989
Skills
Coaching, Management Consulting, Organizational..., Public Speaking, Customer Service, Team Leadership, Telecommunications, Small Business..., Diversity Training, Training Delivery, Retreat Facilitation, Strategic Planning, Retreats, Business Development, Nonprofits, Leadership Development, Event Planning, Small Business, Public Relations, Fundraising, Program Development, Community Outreach, Program Management, Leadership, Government, Grant Writing, Team Building, Workshop Facilitation, Community Development, Staff Development, Change Management, Project Planning, Training, Entrepreneurship, Performance Management, Human Resources, Marketing, Proposal Writing, Management, Process Improvement, Policy, Start-ups, Marketing Strategy, Executive Coaching, Public Policy, Conflict Resolution, Consulting, Policy Analysis, Business Planning
Education
University of California, Berkeley - School of Law 1975 — 1976
Law
Mills College 1963 — 1967
BA, Anthropolgy/Sociology
Mills College 1963 — 1967
Bachelor's degree, Anthropology and Sociology-double major
AT&T October 2006 - Present
SBC October 2001 - October 2006
Ameritech May 1998 - October 2001
SPS Payment Systems June 1994 - May 1998
Skills
Business Intelligence, Data Warehousing, Business Intelligence..., Data Management, Enterprise Architecture, Project Management, Strategic Planning, Solution Architecture, Big Data, Program Management, Software Development, Enterprise Software, Strategy, Integration, SDLC, Testing, Architecture, IT Strategy, Telecommunications, Requirements Analysis, Software Project..., Data Modeling, Agile Methodologies, Cloud Computing, Unix, ETL, System Architecture, PMP, SOA, Agile Project Management, Vendor Management, Requirements Gathering, Architectures
Education
Northern Illinois University 1992 — 1994
BS
University of Illinois at Urbana-Champaign
BA
Lecklers Inc June 2015 - Present
Indian Creek Enterprises October 2013 - Present
Friedman Integrated Real Estate Solutions September 2014 - December 2014
Aramark May 2014 - September 2014
Walbridge March 2006 - September 2013
Thrivent Financial for Lutherans 1994 - December 2005
Hunter Engineering 2002 - 2003
SBC 1998 - 2001
Ameritech 1996 - 1997
Ameritech 1990 - 1996
Skills
HVACR, Technical Training, Leadership Development, JCI Metasys, Troubleshooting, Energy, Metasys, HVAC, Project Management, Training, Performance Management, Budgets, Engineering, Facilities Management, Management, Project Planning, Telecommunications, MS Project, Operations Management, Contract Management, Contract Negotiation, Coaching, Program Management, Process Improvement, Team Building, Continuous Improvement, Procurement, Process Scheduler, Six Sigma, Team Leadership, Process Engineering, Manufacturing, Leadership, Purchasing, Lean Manufacturing, Microsoft Excel, Cross-functional Team..., Change Management, Strategic Planning, Analysis, Sales, Software Documentation, Construction Management, Microsoft Project
Education
Siena Heights University
BB
Monroe County Community College 1983 — 1985
AS
Airport High School 1967 — 1970
Motorola Solutions March 2011 - Present
B.Osborne & Associates January 1996 - Present
Ace Hardware December 2010 - February 2011
Blue Cross & Blue Shield of IL December 2008 - December 2010
HCSC December 2008 - December 2010
SBC October 2007 - February 2008
Motorola February 2006 - September 2006
State Farm Insurance April 2005 - September 2005
TEKsystems, Inc. April 2005 - September 2005
Ameritech January 1992 - December 1996
Skills
Project Management, SDLC, Business Process..., Program Management, Customer Service, Telecommunications, Change Management
Education
Northwestern University 2002 — 2004
Master's Degree, Management and Organizational Communications
Tulane University - A.B. Freeman School of Business 1978 — 1980
MBA Fast Track Program, Management/Organizational Behaivor
Xavier University of Louisiana
Bachelor of Science (B.S.), Business Admin./ Marketing / Economics
AT&T September 1995 - Present
AT&T Mobility January 2011 - July 2013
AT&T November 2004 - January 2011
SBC March 2000 - November 2004
AT&T / Ameritech September 1995 - March 2000
Brake Parts Company December 1988 - September 1995
Skills
Product Management, Cross-functional Team..., Billing, Requirements Analysis, Process Improvement, Vendor Management, Program Management, Project Management, Strategy, Microsoft Excel, Strategic Planning, Invoicing, Management, Product Development, Budgets, Leadership, Product Marketing, Telecommunications
Education
National Louis University 1998 — 2000
BS, Business
University of South Florida 1982 — 1986
None, Elementary Education
Richmond Burton Community High School 1978 — 1982
Abundant Blessings Church August 2011 - Present
American Dental Association January 2004 - Present
SBC January 2003 - January 2004
RCN January 2001 - January 2003
SBC Soluciones January 2001 - December 2002
MB Financial Bank January 2000 - January 2001
Hilton Corporate Casuals January 1994 - January 2000
Skills
Excellent interpersonal..., Community Outreach, Customer Service, Team Building, Call Center, Public Speaking, Marketing, Teamwork, Government, Nonprofits, Call Centers, Process Improvement, Software Documentation, Sales, Fundraising, Event Planning, Microsoft Office, Volunteer Management, Data Entry, Instructional Design
Education
North Park University 2010 — 2013
Bachelor of Arts (B.A.), Counseling Psychology, 3.89
North Park University
Bachelor, Counseling Psychology
Sungard Availability Services December 2014 - Present
Sungard Availability Services May 2014 - November 2014
CenturyLink Technology Solutions (formerly Savvis) March 2014 - April 2014
CenturyLink Technology Solutions (formerly Savvis) October 2013 - February 2014
Savvis September 2012 - September 2013
Savvis December 2006 - August 2012
Maryville Technologies 2000 - 2006
SBC 1989 - 2000
General Dynamics AIS 1988 - 1989
Skills
Virtualization, Cloud Computing, Storage Architecture, Storage, Data Center, SAN, High Availability, Storage Area Networks, Disaster Recovery, VMware, Brocade, IT Strategy, Solution Architecture, NAS, Enterprise Architecture, Solaris, Cluster, Storage Virtualization, Server Architecture, VMware ESX, SaaS
Education
New Mexico State University
BS EE
AWS Training
AWS Training
AT&T October 2006 - March 2015
SBC July 2000 - October 2006
Ameritech February 1996 - July 2000
Skills
Microsoft Office, Customer Service, Leadership, Call Centers, Sales, Management, Customer Satisfaction, Team Leadership, Account Management, Telecommunications, Troubleshooting, Decision Making, Contract Negotiation, Conflict Resolution, Multi-task & Handle..., Self-management, Microsoft Word, Microsoft Outlook, Documentation, Quality Patient Care, Patient Satisfaction, Patient Support, Quality Assurance, Employee Training
Education
National Louis University 1992 — 1994
Bachelor's Degree, Business Administration and Management, General, 3.2
Spark Productivity April 2014 - Present
From Piles to Smiles February 2000 - Present
Institute for Challenging Disorganizaiton (formerly NSGCD) 2005 - 2008
Nat'l Assoc of Professional Organizers - Chicago Chapter 2000 - 2003
SBC 1998 - 2000
Ameritech 1994 - 1998
Ameritech 1990 - 1994
Illinois Bell 1988 - 1990
Illinois Bell 1987 - 1988
Interlake, Inc. Materials Handling Division 1986 - 1987
Skills
Time Management, Public Speaking, Coaching, Personal Development, Process Improvement, Small Business, Organization, Office Management, Paper Management, Training, Project Planning, Consulting, Management Consulting
Education
Northwestern University - Kellogg School of Management 1982 — 1986
MBA, Finance and Marketing
University of Illinois at Urbana-Champaign - College of Business 1976 — 1980
BS, Accounting
ERP Software Reseller and Consulting October 2011 - Present
Aveus 2010 - 2013
Second Unitarian Church July 2007 - August 2009
SBC November 1983 - June 2002
Skills
Management Consulting, Business Strategy, Cross-functional Team..., Change Management, Process Improvement, Customer Experience, Manufacturing, Operations Management, Strategic Planning, Team Leadership
Education
University of Michigan - Stephen M. Ross School of Business 1986 — 1988
MBA, Business Administration, Management and Operations
Northwestern University 1979 — 1983
B.S., Civil Engineering
Verizon Wireless Regional Manager Design and ConstructionVerizon Wireless2005 - 2010
SBC March 2000 - November 2004
Ameritech Cellular January 1999 - March 2000
Skills
Telecommunications, Team Building, Cellular Communications, Wireless, Sales Management, Marketing, Account Management, Customer Retention, Mobile Devices, Customer Experience, Retail, Customer Satisfaction, Sales Operations, Management
Education
Moraine Valley Community College 1981 — 1983
Business Administration
Viavi Solutions August 2015 - Present
Network Instruments July 2014 - August 2015
Network Instruments, JDSU Performance Management February 2013 - July 2014
Network Instruments, JDSU Performance Management February 2010 - February 2013
Ronsberg Technology Partners August 2009 - February 2010
Fluke Networks October 2006 - October 2008
AT&T July 2004 - May 2006
SBC July 2004 - July 2005
Louisiana Consulting March 2004 - July 2004
Network Associates April 2000 - March 2004
Skills
Telecommunications, Virtualization, Disaster Recovery, Solution Selling, Channel Management, Network, Network Architecture, Network Troubleshooting, Application Performance..., Troubleshooting, Networking, Unified Communications, Enterprise Software, Professional Services, IP, Cisco Technologies, VoIP, Telephony, WAN, Cloud Computing, MPLS, Wireless, Data Center, TCP/IP, Business Development, Salesforce.com, Channel Partners, Managed Services, Wireless Networking, Network Security
Education
University of Minnesota-Twin Cities 1997 — 1999
Business
Minnesota State University, Mankato 1992 — 1993
Computer Science
Tympani, Inc. - Chicago IT Consulting and Solutions 2015 - Present
Thanx Media 2014 - 2014
Verizon Wireless 2009 - 2014
Verizon Wireless 2006 - 2009
SBC 2003 - 2005
T-Mobile 2001 - 2003
AT&T Wireless 1997 - 2001
Skills
Contact Center..., Managed Services, Customer Satisfaction, Enterprise Network..., Data Center, Cloud Storage, Network Architecture, Unified Communications, Cloud Disaster Recovery, Data Storage..., Disaster Recovery, Reference Architecture, Cisco VoIP, Collaboration Solutions, Strategy, Strategic Partnerships, Account Management, Complex Sales, New Business Development, Customer Retention, SaaS, Mobile Devices, Mobile Technology, Sales Presentations, Customer Service, Cross-functional Team..., Team Building
Education
Nazareth College of Rochester
Bachelor’s Degree, B.A in History/New York State Teaching Certification N-6
Raymond Express International (REI) June 2013 - Present
H&R Block November 2010 - April 2013
AT&T Internet Services August 2007 - February 2009
SBC November 2003 - August 2007
SBC CALIFORNIA (AT&T) July 1998 - November 2003
Skills
Management, Project Management, Employee Relations, Cross-functional Team..., Quality Assurance, Microsoft Excel, Change Management, Performance Management, Organizational..., Process Improvement, Program Management, Leadership, Call Center, Customer Service, Budgets, Training, Staff Development, Risk Management, Human Resources, Team Building, Team Leadership, Operations Management, Customer Satisfaction, Recruiting, CRM, Public Speaking, Outlook, Data Entry, Microsoft Office, Software Documentation, Process Scheduler, Employee Training, Policy, Interviews, PowerPoint, Coaching, Sales
Education
Gundlach Elementary School
National University
MBA, Human Resources
National University
BBA, Banking and Finance
AdvantaClean of DuPage County May 2011 - Present
Arthur J. Gallagher & Co. December 2002 - April 2011
SBC May 1998 - August 2001
Ameritech March 1997 - May 1998
Convergys October 1993 - March 1997
United States Navy - SSN596, USS Barb June 1977 - June 1982
Skills
Strategic Planning, New Business Development, Operations Management, Customer Service, Account Management, Contract Negotiation, Negotiation, Team Building, Sales Management, Risk Management, Business Development, P&L Management, Insurance, Business Strategy, Strategy, Leadership, Management, Coaching, Program Management, Marketing, Cross-functional Team..., Integration, Project Management, Selling, Training, Mergers & Acquisitions, Process Improvement, Construction, Budgets, Start-ups, Sales, Business Planning, Small Business, Human Resources, Team Leadership, Sales Operations, Sales Process, Forecasting, Customer Satisfaction, Contract Management, Income Statement, Pricing, Executive Management, Indoor Air Quality, B2B, Direct Sales, Remediation, Salesforce.com, Water Damage, Mold Remediation
Education
Northwestern University - Kellogg School of Management 1992 — 1993
MMA, Marketing
Nuclear Power School 1977 — 1978
United States Naval Academy 1973 — 1977
BS, Mathematics
NCHS 1969 — 1973
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
LinkedIn July 2014 - Present
LinkedIn December 2011 - June 2014
Research In Motion December 2010 - December 2011
Research In Motion April 2009 - December 2010
Nortel Networks April 2007 - April 2009
Northwestern University May 2005 - June 2007
Verizon Business September 2006 - April 2007
SBC August 2003 - January 2006
Qwest Communications 2001 - 2003
RCN 2000 - 2001
Education
Northwestern University 2002 — 2004
Master of Science (M.S.)
Truman State University 1994 — 1998
BA
Elgin High School 1991 — 1994
AT&T Labs, Inc. 2008 - Present
SBC 2003 - 2008
Ameritech 2001 - 2003
Ameritech 1995 - 2001
Federal Reserve Bank of Chicago October 1983 - December 1989
Beecher Community Schools June 1981 - August 1983
Vigo County School Corporation June 1979 - June 1981
Skills
LTE, Wireless, IP, UMTS, GSM, SIP, Telecommunications, VoIP, 3G, TCP/IP, Ethernet, Network Design, SS7
Education
Northwestern University - Kellogg School of Management 1985 — 1988
Master of Management, Finance, General
Western Kentucky University 1977 — 1979
Master of Arts (M.A.), Music Teacher Education
University of Illinois at Urbana-Champaign 1973 — 1977
Bachelor of Science (B.S.), Music Teacher Education
Pegasystems July 2015 - Present
Pegasystems November 2013 - Present
Oracle January 2010 - November 2013
AboveNet November 2004 - January 2010
AboveNet October 2000 - November 2004
SBC September 1999 - October 2000
Halliburton May 1995 - April 1998
Skills
SDH, Metro Ethernet, WDM, Training, TIRKS, OSM, Integration, Wireless, Telecommunications, ASAP, IP, Network Design, Ethernet, Product Management, Product Marketing, Marketing Strategy, LTE, Project Management, Software Development..., Software Product..., GIS, Product Development, Pricing Strategy, SDLC, Strategic Brand..., Carrier Ethernet, Network Engineering, Business Process, Strategy, Oracle, Management, PMP, System Deployment, Cloud Computing, Databases, eTOM, Enterprise Software, SaaS, Pre-sales, CRM, Go-to-market Strategy, Solution Selling, Software Project..., Provisioning, Agile Methodologies, Cloud computing
Education
University of Dallas 2004 — 2008
MBA, Telecom Management
Nicholls State University 1990 — 1995
BS, Petroleum Technology
vandebilt 1985 — 1990
AT&T May 1999 - July 2015
AT&T January 1993 - May 1999
SBC May 1979 - January 1993
Skills
Telecommunications, Ethernet, Sales Management, Product Development, VoIP, Business Development, Product Management, Wireless, Network Design, Mobile Devices, Unified Communications, Solution Selling, Broadband, SDH, Managed Services, Management, Sales
Education
Roosevelt University 1975 — 1979
MBA, MBA
Millikin University 1974 — 1978
Bachelor of Science (BS), Marketing
AT&T November 2006 - Present
SBC November 2005 - November 2006
SBC November 2003 - December 2005
SBC October 2001 - November 2003
SBC April 2000 - October 2001
Ameritech February 1998 - April 2000
Ameritech March 1995 - March 1998
AT&T 1994 - 1995
Skills
Telecommunications, Product Marketing, Wireless, Product Management, Solution Selling, Strategic Partnerships, Direct Sales, Go-to-market Strategy, Mobile Devices, Managed Services, Sales, SaaS, Channel Partners, Competitive Analysis, Cross-functional Team..., Salesforce.com
Education
Saint Xavier University 1989 — 1993
BS, Finance
Moraine Valley Community College
MCSE Certification, Microsoft Certified Systems Engineer
Western Illinois University
Gold Coast Image Consulting January 2010 - Present
Bottomless Closet 2011 - 2011
AT&T 1997 - 2010
SBC 2000 - 2005
Ameritech 1997 - 1999
Ameritech 1989 - 1996
Skills
Customer Service, Budgets, Business Strategy, Strategic Planning, Microsoft Office, Microsoft Excel, Project Management, Spreadsheets, Microsoft Word, Customer Satisfaction, Customer Experience, Customer Experience..., Customer Support, Service Management, Supervisory Experience, Long-term Customer..., Building Relationships, Trusting Relationships, Peer Relationships, Work Ethic, Teamwork, Virtual Teams, Communication Skills, Adaptability, Network Administration, Helping Clients Succeed, Passion for Helping..., Integrity, Proofreading, Procedure Creation, Work Well Independently, Thinking Outside The Box, Common Sense, Business, Fashion, Investigative Research, Problem Solving, Quality Assurance, Empathy, Personal Responsibility, Individualization, Project Portfolio..., Management
Education
MicroTrain
Mount Mary University
Bachelor's degree, Business Administration
PrimeLending August 2009 - Present
Microsoft June 2008 - August 2009
Latin America Broadcasting October 2006 - June 2008
SBC August 2004 - October 2006
Skills
Active Directory, Troubleshooting, Cisco Technologies, System Administration, Windows Server, Windows, Technical Support, Networking, Microsoft Office, Management, Change Management, Recruiting, Team Building, VPN, Operating Systems, Virtualization, SharePoint, Servers, Security, Routers, Microsoft Exchange, Project Management, System Deployment, XP, Software Documentation, Printers, Group Policy, Computer Hardware, Strategic Planning, Citrix, Hardware, VMware, DNS, Disaster Recovery, Network Administration, IIS, DHCP, Software Installation, Firewalls, VMware ESX, ITIL, Hyper-V, TCP/IP, Windows 7, Network Security, Laptops, Cisco Call Manager, Data Center, Computer Security, Antivirus
Education
Remington College 2004 — 2006
Associate, Computer Networking Technology
Missouri Western State University 2000 — 2001
Computer Technology/Computer Systems Technology
AT&T June 2007 - Present
SBC January 2002 - April 2007
SBC January 2001 - January 2002
Education
University of Wisconsin-Milwaukee 1995 — 1997
Milwaukee Area Technical College 1994 — 1995
Business
Kirby Lester, LLC May 2012 - Present
Cision September 2009 - May 2012
Petersen Brands October 2007 - February 2009
Cornerstone Solutions, LLC February 2006 - October 2007
ForeFront Education July 2001 - January 2006
AC Nielsen November 2000 - June 2001
SBC February 1999 - November 2000
Follett Higher Education Group February 1997 - January 1999
Skills
Strategic Planning, Budgets, Forecasting, Management, Team Building, Process Improvement, Financial Analysis, Project Management, Accounting, Business Analysis, Microsoft Office, Microsoft Excel, Cross-functional Team..., Mergers, Financial Reporting, Access, Finance, Analysis, SAP, General Ledger, Auditing, Mergers
Education
Northeastern Illinois University 1994 — 1996
Bachelor of Applied Science (B.A.Sc.), Accounting
Zurich Insurance Company Ltd. March 2013 - Present
JPMorgan Chase October 2011 - March 2013
Finance & Strategy Consultant June 2009 - October 2010
The NPD Group April 2006 - May 2009
ADP Dealer Services March 2005 - April 2006
Concentra Preferred Systems (dba Multiplan Inc. & dba EmDeon) 2002 - 2005
SBC 2000 - 2002
IBM Global Services 1999 - 2000
Allstate 1997 - 1999
Allstate Insurance 1995 - 1997
Skills
Disco, Swinging Bunt, Bobbing & Weaving, Forecasting, Finance, Financial Modeling, Financial Reporting, Financial Analysis, Process Improvement, Internal Controls, Managerial Finance, Strategy, Project Management, Accounting, Insurance, Auditing, Sarbanes-Oxley Act, Budgets, Strategic Planning, Management, Payroll, Analysis, Leadership, Mergers & Acquisitions, Project Planning, Internal Audit, Banking, Executive Management, Financial Services, Outsourcing, Variance Analysis, PMO, Business Process..., Business Analysis, Risk Management, Consulting, Program Management
Education
Keller Graduate School of Management 2002 — 2004
Master’s Degree, Financial and Accounting Managment, 3.82 / 4.0 - With Distinction
North Central College 1992 — 1994
Bachelor’s Degree, Accounting / Finance Minor, 3.3 / 4.0
Hoffman Estates HS
Objectivearts October 2006 - Present
Orbitz March 2004 - October 2006
BCBSA October 2002 - March 2004
SBC February 2002 - October 2002
Choiceparts LLC January 2001 - February 2002
SPL WORLDGROUP September 1997 - January 2001
Skills
Tomcat, Eclipse, Spring, Hibernate, Java, SOA, Agile Methodologies, Databases, Enterprise Architecture, JBoss Application Server, JDBC, JMS, JSP, JUnit, Linux, Microsoft SQL Server, Oracle, SDLC, Servlets, Spring Framework, Testing, WebLogic, Web Applications, Unix, UML, XML, Weblogic
Education
Monash University, Australia 1994 — 1995
Masters, Computing
IBM January 2011 - Present
JM Project Consulting LLC November 2010 - Present
DLT Solutions July 2010 - November 2010
Symantec May 2008 - June 2010
Gemini Industries April 2007 - May 2008
L-3 Communications May 2006 - April 2007
L-3 Titan October 2005 - May 2006
L-3 Titan October 2004 - October 2005
SBC October 1999 - September 2004
Skills
PMP, Program Management, Requirements Analysis, Integration, SharePoint, SDLC, IT Service Management, Solution Architecture, MS Project, Cross-functional Team..., Project Planning, Testing, Business Intelligence, Software Project..., Change Management, Vendor Management, Business Analysis, IT Strategy, Visio, Requirements Gathering, Cloud Computing, Software Development, Disaster Recovery, Enterprise Architecture, Databases, Management Consulting, Windows, Security, Team Leadership, Quality Assurance, Agile Methodologies, IT Management, Project Management, Systems Engineering, Project Portfolio..., ITIL, Security Clearance, Project Delivery, Software Documentation, System Deployment, Analysis, Telecommunications, Process Improvement, DoD, Management, Troubleshooting, Risk Management, SOA, Information Assurance, Enterprise Software
Education
Webster University 1997 — 1998
MA, Computer Resources & Information Management
Missouri State University 1990 — 1994
BS, Psychology
Oakville Senior High School 1986 — 1990
Diploma, College Prep
Wireless Engineering October 2009 - Present
Accenture February 2009 - September 2009
AT&T August 2006 - January 2009
AT&T January 2004 - August 2006
SBC August 1997 - December 2003
SBC February 1994 - February 1997
SBC March 1988 - February 1994
SBC June 1982 - March 1988
Education
Saint Louis University 1983 — 1986
Missouri State University 1980 — 1982
Bachelor of Science, Management Information Systems
Blazing Products January 2006 - Present
SBC February 2002 - December 2005
Intermedia May 1999 - January 2002
Skills
Sales Management, Marketing Strategy, Product Development, Sales, Cold Calling, Wholesale, Outside Sales, Team Building, Management, Sales Operations, Direct Sales, Sales Force Development, Sales Process, Trade Shows, International Sales, Account Management, Time Management, Irrigation, Retail, Pricing, New Business Development, Leadership, Landscaping, Sales Presentations, Contract Negotiation
Education
Missouri State University 1992 — 1993
AT&T 2007 - Present
AT&T 2006 - 2007
SBC 2003 - 2006
SBC 2000 - 2003
A.B.Dick Company 1998 - 2000
Ameritech Cellular 1996 - 1998
Ameritech Cellular 1995 - 1996
Sears 1993 - 1995
Highland Superstores 1988 - 1993
Skills
Sales Operations, Forecasting, Budgeting, Compensation, Performance Management, Team Building, Telecommunications, Strategic Planning, Policy, Sales Support, Contract Negotiations, Sales Management, Problem Solving, Team Leadership, Cross-functional Team..., Analysis, Business Planning, Operations Management, Business Strategy, Sales Compensation, Process Improvement, Change Management, Business Management, Planning, Coaching, Hiring, Contract Negotiation, Customer Satisfaction, Mentoring, Wireless, Sales, Management, Project Management, Budgets, Vendor Management, Enterprise Software
Education
Northeastern Illinois University 1987 — 1995
Bachelor of Science, Finance
Travelers January 2012 - Present
The Hartford September 2008 - January 2012
State of NJ July 2007 - August 2008
SBC 2005 - 2007
Skills
Teradata Certified...
Education
Nagpur University 1992 — 1996
BE, Mechanical
Cisco Systems May 2012 - Present
Cisco Systems September 2005 - May 2012
Cisco September 2005 - May 2012
Calence 2004 - 2005
SBC 1999 - 2004
Skills
Solution Selling, SaaS, Cloud Computing, Managed Services, Enterprise Software, Channel Partners, Unified Communications, Software Industry, MPLS, Direct Sales, IP, Security, Ethernet, Data Center, Storage, Networking, Sales Enablement, VoIP, Cisco Technologies, Virtualization, Product Management, Demand Generation, Channel, Telecommunications, Channel Sales, Business Alliances, Go-to-market Strategy, WAN, Storage Solutions, Network Security, Storage Area Networks, Selling, Sales Operations, CRM, Pre-sales, Video Conferencing, Sales Management, Telepresence, Salesforce.com, Telephony, Sales, Sales Process, Partner Management, Account Management, Multi-channel Marketing, Professional Services, Product Marketing, Strategic Partnerships, Wireless, New Business Development
Education
Missouri State University 1982 — 1985
BS, Marketing
W.W. Grainger May 2005 - Present
W. W. Grainger, Inc. May 2002 - May 2005
SBC 2000 - 2002
Ameritech 1996 - 2000
Newark Electronics February 1988 - February 1995
Skills
Finance, Process Improvement, SAP, ERP, Cross-functional Team..., Business Analysis, Business Intelligence, SAP R/3, Vendor Management, Business Process, Business Process..., Change Management, Integration, Supply Chain, Agile & Waterfall..., Policy, Data Governance, Master Data Management, Customer Data..., SDLC, Team Building, Analytics, Requirements Analysis, Project Management, Visio, Sales Process, Forecasting, Contract Negotiation, Management, Program Management, Team Leadership, Sales Operations, Continuous Improvement, Strategic Planning, IT Strategy, Leadership, Pricing, CRM
Education
Northern Illinois University 1983 — 1987
BS Marketing, Minor in Finance
Novo Nordisk A/S March 2011 - Present
Johnson & Johnson April 2010 - March 2011
Vitech Systems February 2006 - March 2010
Vitech systems Group February 2006 - March 2010
Enherent Corporation July 2005 - January 2006
SBC November 2004 - June 2005
NJIT 2002 - 2004
Skills
Agile Methodologies, EJB, Hibernate, JSP, Java Enterprise Edition, Oracle, PL/SQL, SDLC, SQL, Spring, Struts, Web Services, Weblogic
Education
New Jersey Institute of Technology 2002 — 2004
M.S.Comp Science, Computer Science
M.S.University, Vadodara 1997 — 1999
M.E.Mech Engineering, Mechanical Engineering
Maharaja Sayajirao University, Vadodara 1993 — 1997
B.E.Mechanical, Mechanical Engineering
Jupiter Systems December 2014 - Present
ShoreTel, Inc April 2007 - November 2014
Contactual April 2004 - April 2007
SBC August 2003 - April 2004
White PJ inc. 2000 - 2002
consultant December 1999 - April 2000
TCS-Nortel Labs May 1996 - February 1999
Skills
SIP, Distributed Systems, Object Oriented Design, Shell Scripting, Cloud Computing, Unix, Software Development, ClearCase, Integration, TCP/IP, Agile Methodologies, System Architecture, C, Linux, VxWorks, Scalability, Perl, Multithreading, Embedded Systems, Software Engineering, Solaris, CVS
Education
Nagpur University 1992 — 1995
BS, Electronics
Innovis October 2012 - Present
CBC Companies March 2005 - October 2013
CBC Companies March 2011 - October 2012
CBC Innovis March 2005 - March 2011
SBC July 2004 - February 2005
Skills
Business Analysis, Risk Management, SDLC, Financial Services, Banking, Business Intelligence, Requirements Gathering, Credit, Integration, Vendor Management, Data Analysis, Agile Methodologies
Education
Murray State University 1974 — 1977
Bachelor of Science (BS), Computer Science
Scottrade July 2014 - Present
Scottrade February 2013 - Present
Scottrade September 2010 - February 2013
Scottrade August 2009 - September 2010
Scottrade July 2007 - October 2009
Scottrade April 2006 - May 2007
SBC 2000 - 2006
AT&T 2000 - 2006
Skills
Agile Project Management, Agile Methodologies, Agile & Waterfall..., PMP, Project Portfolio..., Certified Project..., Process Improvement, SDLC, Schedule Control, Coaching Staff, Mentoring Of Staff, Resource Management, Resource Allocation, Integration, User Acceptance Testing, Requirements Analysis, Business Process, PMO, Quality Center, Project Management, Software Documentation, SharePoint, Quality Assurance, Waterfall, Software Project..., Program Management, Management, Visio, ERP, Requirements Gathering
Education
Missouri State University 1997 — 2001
Bachelor of Science, Cum Laude, Computer Information Systems
Bank of America April 2006 - February 2009
Bank of America April 2005 - April 2006
Bank of America March 2004 - April 2005
Bank of America February 2001 - March 2004
SBC July 2000 - February 2001
SBC September 1999 - July 2000
Northwestern University September 1998 - September 1999
Skills
Capital Markets, Enterprise Architecture, IT Strategy, Leadership
Education
Northwestern University
Pre-Graduate MBA Certification
Northwestern University
BS, Computer Science
ARRIS December 2014 - Present
CA Technologies June 2014 - December 2014
Enghouse Interactive August 2011 - June 2014
Enghouse Interactive July 2007 - August 2011
Walgreens October 2005 - July 2007
SBC April 2003 - October 2005
Skills
C++, Perl, Linux, IVR, SQL, Java, Software Development, Microsoft SQL Server, Programming, Oracle, Agile Methodologies, Visual Basic, Unix, C#, C, PHP, Windows, Shell Scripting, Integration, Professional Services
Education
Northern Illinois University 1999 — 2003
BS, Computer Science
Noah Consulting, LLC February 2013 - Present
AVEVA June 2011 - November 2012
SAIC March 2006 - June 2011
Argonne National Laboratory 2004 - 2006
SBC June 2003 - October 2004
Schlumberger 1991 - 2003
Skills
IT Strategy, Integration, Software Project..., Enterprise Architecture, PMP, Project Management, Requirements Analysis, Business Analysis, Software Engineering, Software Design, Business Process, Business Process..., Information Management, Information Modeling, Enterprise Software, Solution Architecture, Strategy, SDLC, Oracle, Management, Databases, Consulting, CRM, Business Intelligence
Education
Middlesex University 1986 — 1990
MSc, Computer Science
University of Warwick 1980 — 1983
BS, Physics
Andy J. Egan Co. July 2011 - Present
FreedomNet Solutions May 2004 - July 2011
SBC June 2003 - May 2004
Skills
Windows Server, Technical Support, Active Directory, Windows 7, Data Center, Cisco Technologies, Telecommunications, VMware, Wireless Networking, LAN-WAN, Windows XP, IP, Wireless, Project Management, DNS, System Deployment, VPN, Networking, Software Installation, Google Apps
Education
Michigan State University 1999 — 2003
Bachelor of Arts (BA), Information Technology, 3.4 GPA in Major
AT&T August 2012 - Present
AT&T January 2004 - August 2012
SBC January 2002 - December 2003
Ameritech August 2000 - January 2002
Skills
Telecommunications, Agile Project Management, Agile Methodolgy, VoIP, Vendor Management, SDLC, Integration, Program Management, Wireless, Agile Methodologies
Education
Northern Michigan University 1996 — 2000
Bachelor of Science (BS), Computer Science
Evergreen Lending LLC May 2002 - Present
Woodmont Title and Escrow August 2007 - March 2009
Elite Funding Corporation January 2000 - February 2004
Tenacity Group 2003 - 2004
SBC 1998 - 1999
Education
Montgomery College
Parkway School District September 2001 - Present
SBC April 1976 - September 2001
AT&T 1976 - 2001
Education
Missouri State University 1970 — 1974
BS, Industrial Technology
AT&T May 2006 - Present
AT&T June 2006 - April 2007
SBC April 2005 - May 2006
Skills
Project Management, Telecommunications, Servers, Call Centers, Budgets, Integration, Requirements Analysis, Vendor Management, Windows Server, Wireless, Network Design, Software Project..., VoIP, Business Analysis, Program Management, Cross-functional Team..., Process Improvement, Business Process..., Management, Leadership, Infrastructure, Team Leadership, Customer Service, Change Management
Education
University of Phoenix 2003 — 2004
Master of Science, Computer Information Systems
Newman University 1990 — 2002
Bachelors of Science, Computer Information Systems
Riverside City College 1988 — 1989
ProCE, Inc. February 2004 - Present
SBC September 2003 - February 2004
Technology Extension Consulting February 2001 - December 2002
Convergys December 1989 - February 2001
CBIS December 1989 - February 2001
Skills
Resource Management, SDLC, Business Analysis, Vendor Management, PMO, PMP, Software Project..., Business Requirements, Requirements Gathering, Process Improvement, Visio
Education
Northern Illinois University 1982 — 1987
BS, Finance
ValueOptions March 2010 - Present
ValueOptions October 2005 - April 2010
SBC May 2003 - October 2005
Education
Northern Illinois University 1999 — 2003
MS, Computer Science
Trans Uion April 2007 - Present
BCBS of Illinois 2005 - 2007
SBC November 2003 - January 2005
Skills
Microsoft SQL Server, ETL, Data Warehousing, Disaster Recovery, SQL Tuning, SDLC, SQL, Databases, DB2, Business Intelligence
Education
Московский Государственный Строительный Университет (МГСУ) / Moscow State University of Civil Engineering (MSUCE) 1979 — 1984
Master of Science (MSc), Computer Science
Telecom Technicians, Inc. (TTI) February 2014 - Present
VDS May 2006 - September 2013
Voice Data Systems May 2006 - August 2013
Village Marketplace 2004 - 2006
SBC May 1997 - May 2001
SBC/Ameritech 1997 - 2001
Ameritech 1992 - 1997
Michigan Bell Telephone 1979 - 1984
Skills
Unified Communications, Telephony, Management, Call Center, Managed Services, VoIP, Avaya, Telecommunications, Leadership, Selling, Call Centers, Sales, Customer Satisfaction, Networking, Sales Management, Strategic Planning, Direct Sales, Virtualization, Cisco Technologies, SIP, Vendor Management, Security, New Business Development, Team Leadership, Avaya Technologies
Education
Michigan State University 1973 — 1976
Bachelor of Science (BS), Marketing/Marketing Management, General
Western Michigan University 1970 — 1972
Trenton High School
Diploma
Trenton High School
Chronicle Books May 2005 - Present
Chronicle Books May 1999 - May 2005
SBC August 1997 - May 1999
SBC April 1997 - August 1997
Skills
Budget, Strategic Partnerships, Forecasting, Project Management, Research, Microsoft Excel, Microsoft SQL Server, Financial Analysis, Team Building, Budgets
Education
Northern Arizona University 1987 — 1992
Bachelor of Science in Business Administration, Economics
AT&T February 2011 - Present
AT&T February 2009 - February 2011
SBC October 2000 - February 2009
ADP Dealer Services January 2000 - October 2000
ADP Dealer Services August 1999 - January 2000
IBM Global Services May 1999 - August 1999
ADP Dealer Services November 1998 - May 1999
Skills
Unix, Unix Shell Scripting, SharePoint, Requirements Analysis, Troubleshooting, Management, Oracle, Perl, Access
Education
Purdue University Calumet 1995 — 1997
BA, Mathematics
Moraine Valley Community College 1990 — 1993
AS, Liberal Arts and Sciences
JPMorgan Chase May 2011 - Present
Acxiom 2008 - May 2011
SBC 2002 - 2008
Education
Northern Illinois University 2000 — 2002
AT&T December 2010 - Present
AT&T September 2006 - December 2010
SBC October 2004 - August 2006
SBC June 2004 - September 2004
Skills
Testing, Databases, Telecommunications, Management, Access, Team Leadership, Web Services, Integration, Analysis, Program Management, SDLC, JavaScript, Training, Vendor Management, Visio, Requirements Analysis, Business Analysis, Software Development
Education
Missouri State University 2000 — 2004
Bachelor of Science, Computer Information Systems
General Dynamics Land Systems September 2004 - Present
General Dynamics September 2004 - Present
General Dynamics September 2004 - Present
General Dynamics September 2004 - Present
DTE Energy May 2002 - August 2003
SBC May 2001 - August 2001
Skills
Engineering, Systems Engineering, Engineering Management, Earned Value Management, Design for Manufacturing, Electrical Engineering, Testing, Electronics, System Design, Project Engineering, Simulations, Aerospace, Embedded Systems, Six Sigma, Military, Defense, Project Planning, Project Coordination
Education
Oakland University 2005 — 2012
Master of Science (M.S.), Engineering Management
Michigan State University 2001 — 2004
Bachelor's, Electrical Engineering
Wayne State University 1999 — 2000
ShoreTel October 2013 - Present
Level 3 Communications July 2012 - October 2013
CenturyLink Business November 2005 - July 2012
SBC February 2000 - November 2005
Ameritech September 1995 - February 2000
Skills
Telecommunications, Enterprise Network..., Carrier Ethernet, DWDM, MPLS, VRF, IP, QoS, SIP Trunking, Sales Engineering, Network Architecture, Hosting Services, Strategic Thinking, Solution Selling, Cloud Computing, PaaS, IaaS, Managed Services, Unified Communications, Cisco Technologies, Juniper, Telephony, VoIP, Call Center, IVR, Avaya, Cisco UCS, ShoreTel, Adtran, Enterprise Software, WAN, LAN-WAN, Call Centers, Ethernet, Hosted Services
Education
Northern Michigan University 1993 — 1995
Dynatrace April 2014 - Present
Virtustream April 2013 - January 2014
Riverbed Technology May 2012 - April 2013
Clarus Systems September 2007 - May 2012
BT Global Services July 2005 - July 2007
SBC October 2004 - July 2005
MCI 2000 - 2004
Skills
Cloud Computing, Managed Services, SIP, Telephony, Wireless, Network Architecture, SaaS, BGP, Frame Relay, Network Engineering, Routers, Ethernet, Networking, Enterprise Software, Virtualization, Security, Network Security, CCNP, Avaya, VPN, Sales Engineering, Sales, Vendor Management, Integration, Leadership, Product Management, Go-to-market Strategy, Pre-sales
Education
New Jersey Institute of Technology 2000 — 2002
MS, Telecommunications
New Jersey Institute of Technology 1998 — 2000
BS, Electrical Engineering
Banc of America Leasing August 2005 - Present
SBC 2000 - 2001
SBC 1997 - 2000
Skills
Accounting, Management, Leadership, Process Improvement, Risk Management, InfoLease, Monarch Pro, Hyperion Studio, Leasing
Education
Northwestern University - Kellogg School of Management 1995 — 2000
MBA, Finance, Org Behavior
Santa Clara University 1986 — 1990
BSC, Accounting
AT&T January 2009 - Present
AT&T January 2007 - December 2008
SBC 2003 - 2006
General Magic September 2000 - June 2001
AT&T November 1982 - August 2000
Education
New Jersey Institute of Technology 1979 — 1986
BS, Computer Science
CDW September 2008 - Present
2006-2008 January 2006 - September 2008
SBC December 2003 - June 2006
Comcast November 2001 - December 2003
T Broadband Oakbrook January 2001 - January 2003
Marriott Vacation Club Oakbrook January 1999 - January 2001
Skills
Sales Management, Sales, Cisco Technologies, Customer Satisfaction, Team Leadership, Team Building, Marketing, Solution Selling, Customer Service, Coaching, Retail, Direct Sales, Leadership, Cold Calling, Sales Process, Account Management, Management, Selling
Education
University of Phoenix 2013 — 2017
Bachelor's degree, Computer and Information Sciences and Support Services
Northeastern Illinois University 1981 — 1991
Business Management
CPT Network Solutions February 2009 - Present
Spencer Technologies August 2007 - January 2009
CrossCom National October 2004 - August 2007
SBC September 2003 - May 2004
MCI November 2000 - May 2003
SBC November 1997 - November 2000
Ameritech October 1996 - November 1999
Skills
Technical Support, VPN, Call Center, Telecommunications, Project Management, Troubleshooting, Telephony, Integration, Frame Relay, Switches
Education
University of Illinois at Chicago 1993 — 1996
Northern Illinois University 1991 — 1992
Waubonsee Community College 1989 — 1991
Chocolates by Maria October 2012 - Present
Cook County Treasurer's Office January 2007 - Present
SBC August 1996 - March 2004
Education
Northeastern Illinois University 1992 — 1997
1997, Accounting
AT&T June 2013 - Present
Siemens / Winergy Drive Systems Corporation April 2011 - October 2012
Graham Packaging February 2010 - April 2011
Chrysler LLC May 2005 - May 2009
Menards August 2002 - January 2004
SBC May 2000 - December 2001
Skills
Leadership, Management, Training, Microsoft Office, Team Building
Education
Northern Illinois University 1997 — 2002
BS, Industrial Engineering
Oak Park and River Forest High School
SAP February 2014 - Present
AT&T November 2005 - January 2014
SBC May 2001 - November 2005
SBC December 1999 - May 2001
Ameritech January 1995 - December 1999
MCI Corporation January 1993 - January 1995
MCI Corporation January 1992 - January 1993
MCI Corporation August 1990 - January 1992
MCI Corporation September 1988 - August 1990
US Sprint October 1986 - October 1988
Skills
Business Planning, Telecommunications, Product Management, Management, Financial Analysis, Wireless, Unified Communications, Sales Operations, Pricing, Forecasting, Managed Services, Finance, Sales, Analysis, Project Planning, Business Analysis, Vendor Management
Education
Northern Illinois University 1982 — 1986
BS Finance
Quinlan School of Business, Loyola University Chicago
MBA
Comcast February 2013 - Present
Comcast May 2011 - Present
Northern Trust October 2010 - May 2011
Aircell March 2007 - July 2010
Kingdom Class Group 2004 - 2007
TDC 2002 - 2004
SBC 1988 - 2004
SBC International 1998 - 2000
Cellular One 1992 - 1995
Skills
Vendor Management, ERP, Billing, Team Leadership, Program Management, Outstanding Customer..., Call Center, Call Routing, Data Warehousing, SharePoint, Collections Management, Budget Development, Budget Management, Sales Management, International Business, Employee Development, Visionary, ITIL Foundations, Leadership Development, Employee Management, ITIL, Customer Service, Call Centers, Quality Assurance, Budgets, Invoicing, Telecommunications, Project Management, Management, Analysis, CRM, Leadership, Process Improvement, Recruiting, Training, Business Analysis, Business Process..., SDLC, Cross-functional Team..., Outsourcing, Integration, Start-ups, Strategy, Wireless, Customer Support, IT Project & Program..., Information Technology, System Automation
Education
Northwestern University 2012 — 2017
Master of Science, Information Systems
Regent University
MBA & International Certification, Business Adminstration and International Certificate
Streamwood High School
Streamwood High School
University of Phoenix
Bachelors, Business Administration
AT&T January 2012 - December 2013
AT&T January 2006 - December 2011
SBC 2000 - 2006
Ameritech 1985 - 2000
Skills
Managed Services, VoIP, Solution Selling, Co-location, Telecommunications, Unified Communications, MPLS, Direct Sales, Wireless, Sales Operations, Telephony, Ethernet, IP, Data Center, Call Centers, Service Delivery, Vendor Management
Education
Michigan State University 1976 — 1980
Bachelors, Business Administration
AT&T Global Services May 2012 - Present
Verizon Wireless August 2011 - May 2012
Sprint Business Solutions February 2010 - April 2011
SBC DataComm January 2000 - March 2009
SBC Communications (now AT&T) 2003 - 2004
SBC 1998 - 2003
Skills
Unified Communications, Managed Services, Telecommunications, Wireless, Solution Selling, T1, Direct Sales, CRM, Co-location, Sales Operations, MPLS, Mobile Devices, Vendor Management, WAN, Data Center, Sales Process, Cloud Computing, Ethernet, Go-to-market Strategy, Management, Call Center, M2M, New Business Development, Channel Partners, Channel, Security, Product Management, Account Management, VoIP, Networking, Sales, SaaS, IP, SIP, Professional Services, Call Centers, Wireless Networking, Salesforce.com, Leadership, Selling, Strategic Partnerships, Telephony, SIP Trunking, Enterprise Software, Hosted Services, Cold Calling, Solutions Marketing, Long Distance, B2B, Cellular Communications
Education
Michigan State University 1970 — 1973
BA, Business
Michigan State University
BA, Business
OnStar October 2014 - Present
Magna International August 2010 - October 2014
Ghafari Associates March 2007 - August 2010
Comerica Bank July 2006 - October 2006
SBC December 2005 - July 2006
Gracon Services June 2004 - December 2005
Skills
SharePoint, Active Directory, Customer Service, Troubleshooting, Servers, Disaster Recovery, Windows, SQL, SAP, SharePoint Designer, Oracle Enterprise..., SQL Loader, ISQL, RMAN, ADDM, SQL Tuning, Computer Hardware, Windows 7, Software Installation, Problem Solving, Operating Systems, Outlook, Microsoft Office, Word, Excel, Windows Server, Windows Server 2003, Desktop Support, XP, Inventory Management, DHCP, System Administration, Help Desk Support, Technical Support, Information Technology, Lotus Notes, Management, Software Documentation, Windows XP, Microsoft Excel
Education
Baker College of Owosso 2001 — 2003
Associates, Computer Sciences
Michigan State University 1993 — 1999
Bachelor of Science, Parks, Recreation, and Tourism
Logicalis January 2006 - Present
LogicalisUS 2006 - Present
Cisco Systems July 1998 - January 2013
SBC Communications (now AT&T) 1999 - 2006
SBC 1999 - 2006
Telecom July 1998 - December 2005
AT&T 2003 - 2005
Hotel Sales-Los Angeles June 1994 - June 1998
Nashville Hotel Entertainment Sales June 1992 - June 1994
Skills
Account Management
Education
Michigan State University 1988 — 1992
BA, Communications/Advertising & Marketing
Michigan State University 1988 — 1992
BA, Communications/Advertising & Marketing
Artistic Pools, Inc. August 2001 - Present
Chevron May 1988 - May 1992
SBC May 1980 - June 1986
Skills
Microsoft Excel, Process Improvement, Microsoft Word, Strategic Planning, Construction, New Business Development, QuickBooks, Accounting, Cost Accounting, Financial Analysis, Financial Reporting, Contract Management, Analysis, Microsoft Office
Education
Missouri State University 1976 — 1980
B.S., Management Information Science
Cognizant Technology Solutions April 2005 - Present
NorthPoint Communications 2000 - 2003
SBC May 1999 - May 2000
Skills
Software Project..., Requirements Analysis, Pegasystems PRPC, Cognos, Business Analysis, Scrum, Oracle, Vendor Management, Outsourcing, Business Intelligence, CRM, Program Management, Integration, Visio, Waterfall, Business Process..., Mainframe, Project Management, XML, Java, Business Requirements, IT Strategy, SDLC
Education
National University 1984 — 1986
Bachelor of Business Administration (BBA), Business Administration and Management, General
Southwestern College
Associate of Arts (AA), General Studies
AT&T September 2012 - Present
AT&T September 2007 - September 2012
SBC March 2000 - September 2007
US Navy September 1979 - February 2000
Skills
Solaris, Unix, Perl, HP-UX, Unix Shell Scripting, Data Center, Linux, Shell Scripting, Telecommunications, Ksh, TCP/IP, Cisco Technologies, VoIP, Cloud Computing, Wireless, AIX, Integration, Oracle, Disaster Recovery, Switches, Weblogic
Education
San Diego State University-California State University 2001 — 2002
Unix and C/C++ Programming Certification
National University 1995 — 1997
Bachelor of Science (B.S.), Computer Science
San Diego City College 1992 — 1995
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Enova Internation April 2011 - January 2015
Bethune Eucational Center January 2010 - October 2010
Verizon Wireless (formerly Alltel Communications) June 2007 - August 2009
Alltel June 2007 - January 2009
Lincoln Insurance January 2007 - March 2007
SEEK Careers/Staffing February 2006 - November 2006
Spherion November 2004 - September 2005
Rain & Hail LLC January 2002 - August 2004
SBC (formerly Ameritech Services) January 1998 - October 1999
SBC January 1998 - October 1999
Skills
Troubleshooting, Human Resources, Microsoft Excel, Call Center, Microsoft Word, Mainframe, Networking, Process Improvement, XP, Customer Service, Microsoft Exchange, TSO, Telephone Skills, Databases, Windows, BMC Remedy, Hardware, Visio, Technical Support, Active Directory, Customer Retention, System Administration, Change Management, Software Installation, Call Centers, Payroll, Wireless, Database Administration, Access, Help Desk Support, Lotus Notes, Invoicing, Customer Experience, Windows 7, Wireless Networking, Microsoft Office, Computer Hardware, Analysis, Training, Testing, Outlook, Electronics, Policy, Data Entry, Telecommunications, HTML, Process Scheduler, JCL, Customer Satisfaction, Software Documentation
Education
Robert Morris University - Illinois 2005 — 2006
Associate's Degree, Computer Networking
Robert Morris College 1991 — 1992
Technical Diploma, Computer Systems Specialist
Moraine Valley Community College 1990 — 1991
Dwight D. Eisenhower 1986 — 1990
High School Diploma
AT&T February 2014 - Present
AT&T March 2010 - March 2013
AT&T June 2007 - May 2009
AT&T September 2004 - June 2007
SBC June 1997 - September 2004
Skills
Billing, Contract Negotiation, Word, Excel, Telecommunications, Invoicing, Microsoft Excel, Project Management, Microsoft Word, Troubleshooting, Analysis, Call Centers, Customer Service, MS Project, Management, System Administration, Training, Wireless, Leadership, Microsoft Office, Microsoft Project, Vendor Management, VoIP
Education
North Lake College 2013 — 2013
CCNA, Cisco Certified Network Associate
AT&T WSC 2009 — 2009
Six Sigma Green Belt, Project Management
Project Management Institute 2009 — 2009
University of Texas at Arlington 2009 — 2009
Unix Certificate, Computers
Missouri State University 1990 — 1992
AT&T Mobility February 2011 - Present
AT&T February 2009 - January 2011
AT&T October 2007 - January 2009
AT&T April 2005 - September 2007
SBC July 2001 - March 2005
Skills
Telecommunications, Cross-functional Team..., Process Improvement, Project Management, Customer Satisfaction, Vendor Management, Project Planning, Team Building, Operations Management
Education
Northwestern University - Kellogg School of Management 2008 — 2010
MBA, Managerial Economics, Management & Strategy, Marketing
University of Wisconsin-Milwaukee 1992 — 1995
BA, Economics & Political Science
University of Wisconsin-Madison 1989 — 1991
Bryant & Stratton College November 2006 - Present
Keller Graduate School of Management August 2005 - October 2006
SBC April 2003 - August 2005
QWEST COMMUNICATIONS CORP July 2001 - April 2003
Skills
Admissions, Event Planning, Recruiting, Customer Retention, Management, Student Financial Aid, Career Counseling, Student Affairs
Education
Minnesota State University, Mankato 1990 — 1996
Business Administration and Management, General
AT&T Mobility January 1999 - Present
SBC 1999 - 2001
Anixter July 1995 - January 1999
Skills
Purchasing, Vendor Management, Account Management, Cross-functional Team..., Process Improvement, Contract Negotiation, Sales Operations, Product Management, Telecommunications, Forecasting, Sales, Negotiation, Direct Sales, Pricing, Sales Management
Education
Northern Illinois University 1991 — 1995
Economics
AT&T Labs, Inc. 2011 - Present
AT&T Labs, Inc. 2005 - 2011
SBC 2000 - 2005
Southwestern Bell 1973 - 2000
Skills
ATM networks, Metro Ethernet, Telecommunications, Gigabit Ethernet, Ethernet Transport, Switches, DSL, System Deployment, Ethernet, Networking, IP, Broadband, ATM Networks, MPLS
Education
Webster University 1985 — 1989
MBA, International Business & Procurement
Oklahoma State University 1971 — 1973
BSME, Mechanical Engineering
Northeastern State University 1967 — 1971
BS, Physics and Mathematics
AT&T April 2012 - Present
AT&T Labs, Inc. November 2004 - 2009
SBC Labs January 2001 - November 2004
SBC December 1999 - January 2001
SBC June 1999 - December 1999
SBC April 1997 - May 1999
California Institute of Technology April 1991 - May 1991
Skills
Ethernet, QoS, SIP, Wireless, IP, VoIP, MPLS, LTE, ATM networks, Frame Relay, SNMP, OSPF, 4G, AIN, H.323, Network Design, TCP/IP, BGP, Network Architecture, IPTV, IPSec, IPv6, UMTS
Education
USC 1984 — 1987
Ph.D., Electrical Engineering
National Taiwan University 1977 — 1979
Master of Science (MS), Electrical Engineering
MorphoTrust ™ USA November 2011 - Present
CDI IT Solutions contracted to Toshiba October 2009 - November 2011
Best Buy June 2002 - August 2011
SBC 2007 - 2008
Skills
User Acceptance Testing, Test Automation, Test Management, Troubleshooting, Agile & Waterfall..., Quality Assurance
Education
Middle Tennessee State University 2000 — 2003
Bachelor of Science (B.S.)
AT&T Mobility May 2011 - Present
SBC December 1996 - May 2011
Pacific Bell March 1984 - November 1996
Pacific Telephone and Telegraph January 1979 - March 1984
Education
National University 1990 — 1995
Master of Business Administration (M.B.A.)