ServiceNow – The Enterprise Cloud Company
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ServiceNow – The Enterprise Cloud Company Employees
ServiceNow – The Enterprise Cloud Company February 2015 - Present
Fandoms n Knits January 2014 - Present
Behold Publications September 2013 - February 2015
TGroup Productions March 2014 - May 2014
Teradata June 2013 - August 2013
Yellow Line Media July 2012 - April 2013
John Paul the Great Catholic University March 2011 - October 2012
Behold Publications July 2009 - September 2010
Pendleton Family Dentistry March 2010 - July 2010
Mary's Children Retreat Center Bookstore September 2006 - March 2007
Skills
Microsoft Office, Insurance claims, Screenwriting, Scheduling, Event Management, Newsletters, Creative Writing, Writing, Acting, Film Production, Fundraising, Time Management, Television, Film, Press Releases, Blogging, Process Scheduler, Public Speaking, Marketing, Research, Video, Editing, Social Networking, Public Relations, Photoshop, Customer Service, Directing, Video Editing, Facebook, Insurance, New Media, Final Draft, Photography, Social Media, Producing, Training, Video Production, Final Cut Pro, Journalism, Copywriting, Social Media Marketing, Event Planning
Education
John Paul the Great Catholic University 2010 — 2013
Bachelor of Science, Communications Media
Kentuckiana Kolbe Academy 2009 — 2010
High School Diploma, GED
Indiana University-Southeast 2008 — 2009
Supplementary course, Spanish
Immaculate Conception Academy 2007 — 2009
Partial High School Diploma, Partial GED
ServiceNow – The Enterprise Cloud Company April 2015 - Present
ServiceNow - The Enterprise IT Cloud Company October 2014 - April 2015
United States Air Force November 2010 - November 2014
Baskin Robbins March 2010 - October 2010
Qualcomm May 2008 - July 2008
Linens N Things October 2007 - December 2007
Skills
Software Engineering, Java, Git, Satellite Communications, Android Development, Linux, Leadership, Software Development, Concurrent Programming, JIRA, IntelliJ IDEA, SQLite, SQL, HTML, Regular Expressions, Troubleshooting, Object Oriented Design, JSP, Servlets, JavaScript, Maven, Agile Methodologies, Scrum, Unit Testing, JUnit, Integration Testing, MySQL, Web Applications, Databases
Education
University of Maryland University College 2011 — 2014
Bachelor of Science (BS), Computer Science, 3.744
Community College of the Air Force 2010 — 2013
Associate in Applied Science, Electronic System Technology
San Diego Miramar College 2009 — 2010
ServiceNow - The Enterprise IT Cloud Company June 2014 - Present
ServiceNow – The Enterprise Cloud Company 2014 - 2015
ServiceNow – The Enterprise Cloud Company 2014 - 2015
Axcient November 2012 - May 2014
Cheap Squad, LLC October 2012 - June 2013
Tri-City Volunteers June 2012 - June 2013
AlliedBarton Security Services December 2010 - November 2012
Command Security Corporation March 2010 - November 2010
Skills
Customer Service, Troubleshooting, SaaS, ITIL, Windows, technical skills, Change Management, Visual Basic, SQL, Analytical Abilities, Reliability, HTML, Visio, Linux, CSS, Microsoft Excel, Data Recovery, Customer Satisfaction, Data Backup Solutions, Disaster Recovery, Technical Support, Customer Support, MS Office Suite, Detail Oriented, Flexibility/Adaptability, Effective Communicator..., Innovative Problem..., Microsoft Access 2010, Computer Repair, Outlook, HTML 5, Salesforce.com, Access, Microsoft Office, Security, Training, Windows 7, Networking, Cloud Computing, Data Analysis, System Administration
Education
San Jose State University 2007 — 2013
Bachelor of Science (BS), Management Information Systems, General, 3.3
San Jose State University Department of MIS
Bachelor's Degree
ServiceNow – The Enterprise Cloud Company August 2015 - Present
ServiceNow – The Enterprise Cloud Company May 2015 - August 2015
KPMG October 2014 - May 2015
Blue Horizon Systems December 2009 - October 2014
Army National Guard February 2009 - July 2013
Competitive Edge Software Incorporated November 2011 - November 2012
Fruition Partners February 2010 - November 2011
QuikOrder February 2009 - May 2009
Contract Software Engineer July 2008 - February 2009
StudioNorth April 2007 - July 2008
Skills
C#, C++, CSS, HTML, JavaScript, Visual Studio, ServiceNow, Service-now.com, PHP, ASP.NET MVC, SharePoint, Service-Now, Visual Basic, Web Services, MySQL, Programming, Perl, Windows Server, ASP.NET, XML, UML, Web Development, .NET, Flex, Software Engineering, SaaS, HTML 5, JSON, Java, Integration, IIS, Databases, Database Design, Objective-C, ASP, AJAX, Microsoft SQL Server, Scrum, iOS development, Requirements Analysis, User Interface, Apache, Linux, SQL, Web Applications, REST, Active Directory, Exchange 2010/2007/2003, Salesforce.com, Software Integrations
Education
DePaul University 2007 — 2016
Master of Science, Computer Science
Carthage College 2003 — 2007
Bachelor of Arts, Computer Science
ServiceNow - The Enterprise IT Cloud Company September 2013 - Present
ServiceNow – The Enterprise Cloud Company 2013 - 2015
ServiceNow – The Enterprise Cloud Company 2013 - 2015
Skills
Microsoft Word, Microsoft Excel, Market Analysis, Managerial Finance, Customer Service, Economics, Typing, PowerPoint, Project Management, Financial Risk, Restaurants, Finance, Access, Analysis
Education
University of California, San Diego 2009 — 2012
Bachelor's degree, Management Science
CSU Chico 2006 — 2008
ServiceNow – The Enterprise Cloud Company February 2015 - Present
Google February 2013 - February 2015
Salesforce.com February 2006 - January 2013
EMC 2000 - 2006
ADP January 1990 - March 1999
Education
Fairfield University 1992 — 1996
MBA, Technology
State University of New York College at Oswego 1985 — 1989
BS, Business
ServiceNow – The Enterprise Cloud Company February 2015 - Present
SwingBy September 2014 - February 2015
Neustar, Inc. June 2013 - August 2014
Calit2 November 2012 - August 2014
Reakt June 2012 - September 2012
Microcenter May 2010 - January 2012
Operation Reboot January 2009 - May 2011
Skills
Python, Git, JavaScript, Django, Java, AJAX, MySQL, XML, Microsoft Office, JSP, Linux, HTML, MongoDB, C++, Eclipse, Software Development, C, Web Development, CSS, Bash, Computer Repair, Ruby, Ruby on Rails, Agile Methodologies, Apache, Android Development, SQL, PostgreSQL, Android, JSP development, Programming, jQuery, Web Applications, Tomcat, JSON, Design Patterns, Software Engineering, HTML 5, MVC, Scrum, JIRA, UML, Open Source, Algorithms, Computer Science, Ubuntu, REST, Amazon Web Services..., Node.js, AngularJS
Education
University of California, San Diego 2011 — 2015
Bachelor of Science (B.S.), Computer Science
Irvine Valley College 2008 — 2011
Associate of Arts (A.A.), Education
Stanford University September 2015 - Present
Stanford University September 2014 - Present
ServiceNow – The Enterprise Cloud Company June 2015 - September 2015
Skills
C, C++, Java, Unix, Machine Learning, Data Mining, iOS Development, Swift, Python, HTML, CSS, JavaScript, Ruby on Rails, SQL, Hadoop
Education
Stanford University 2014 — 2016
Electrical Engineering, Master of Science (M.S.)(3.9/4.0)
Beijing Institute of Technology 2010 — 2014
Electrical Engineering and Automation, Bachelor's Degree(90/100)
ServiceNow – The Enterprise Cloud Company March 2015 - Present
Intreis March 2014 - Present
Protiviti January 2014 - March 2014
Protiviti July 2011 - December 2013
Skills
IT Audit, Information Security, Governance, Risk Analysis, Project Management, Enterprise Risk..., IT Governance, IT Risk Management, ServiceNow, IT Service Management, IT GRC, Disaster Recovery, PCI DSS, Vendor Management, ITIL, Identity Management, GRC, Business Continuity..., Service Delivery, COBIT
Education
Duquesne University 2007 — 2011
Bachelor of Science (BS), Supply Chain Management, Information Systems Management
ServiceNow – The Enterprise Cloud Company September 2015 - Present
ServiceNow - The Enterprise IT Cloud Company May 2014 - August 2015
Adobe Systems November 2011 - April 2014
Auditude Inc. June 2011 - November 2011
Unilever October 2008 - February 2010
Salsoft Technologies July 2008 - September 2008
Skills
MySQL, PHP, Databases, JavaScript, HTML, Monetization, Programming, Teaching, XML, Web Applications, Online Advertising, Redis, Java, NoSQL, jQuery, AJAX, OOP, Software Development, Facebook API, ASP, Web Services, JSON, HTML 5, Eclipse, XSLT, HTML5
Education
Cal State Hayward 2010 — 2012
Master, Computer Science
National University of Computer and Emerging Sciences 2004 — 2008
BS, Computer Science
ServiceNow – The Enterprise Cloud Company December 2014 - Present
AtTask, Inc. November 2013 - December 2014
Sabbatical September 2012 - November 2013
VMware October 2011 - September 2012
VMware January 2010 - March 2012
VMware March 2008 - December 2009
Sun Microsystems November 2000 - March 2008
Qwest Communications May 1998 - November 2000
Frontier Communications 1997 - 1998
Skills
Cloud Computing, Field Marketing, Key Account Development, SaaS, account based marketing
Education
Illinois State University 1988 — 1992
BS, Marketing
ServiceNow – The Enterprise Cloud Company January 2015 - Present
ServiceNow - The Enterprise IT Cloud Company August 2013 - December 2014
Murdock Martell, Inc. (Consulting) August 2012 - August 2013
Altum Partners, LLP (Public accounting) February 2011 - August 2012
San Francisco State University February 2008 - December 2008
Skills
Corporate tax provision, QuickBooks, Income Tax, Financial Reporting, ProSystem fx Tax, Payroll, Account Reconciliation, Microsoft Excel, Accounts Payable, Auditing, Accounts Receivable, Accounting, Financial Statements, Fixed Assets, General Ledger, CPA, GAAP, Start-ups, Corporate Tax, Expenses, Sales Tax, Payroll Taxes, Accruals, Tax Preparation, Journal Entries, Year End Accounts, Consolidation, Tax Accounting, Analysis, Tax Returns, Tax Research, Cash Flow Forecasting, Depreciation, Bank Reconciliation, Making Deadlines
Education
City College of San Francisco
Other, Accounting
San Francisco State University
MA, Economics
Santa Clara University
CAAP, Accounting
ServiceNow – The Enterprise Cloud Company February 2015 - Present
Carnegie Mellon University August 2012 - Present
Carnegie Mellon University January 2014 - May 2014
Skills
Matlab, Java, Microsoft Visual Studio..., LaTeX, Algorithms, Python, MySQL, JavaScript, C, Computer Science, Data Mining, Machine Learning, Programming
Education
Carnegie Mellon University 2012 — 2014
Master of Science (MS), Mechanical Engineering, 3.88/4.0
Beijing Institute of Technology 2008 — 2012
Bachelor of Science (B.S.), Automotive Engineering
ServiceNow – The Enterprise Cloud Company August 2015 - Present
ServiceNow - The Enterprise IT Cloud Company April 2013 - August 2015
VMware April 2012 - March 2013
VCE, the Virtual Computing Environment Company January 2012 - April 2012
VCE March 2010 - January 2012
EMC January 2001 - March 2010
Voyence (Acquired by EMC) January 2001 - October 2007
Schlumberger 1999 - 2001
AT&T 1997 - 1999
US Army 1989 - 1996
Skills
CISSP, CCIE R&S, ITIL, Managed Services, Cloud Computing, Virtualization, SaaS, Data Center, Enterprise Software, VMware, Pre-sales, Integration, Storage, Management, Networking, Firewalls, IT Strategy, Strategy, Product Management, Security, Professional Services, Storage Area Networks, Consulting, Enterprise Architecture, IT Service Management, Solution Architecture, Disaster Recovery, Information Technology, Business Continuity, Cisco Technologies, HP, SAN, Solution Selling, VDI, Storage Virtualization, High Availability, IT Management, Network Security, Enterprise Storage, NAS, IT Operations, Servers, Infrastructure, Solaris, PaaS, VMware ESX, VMware Infrastructure, Sales Enablement, Network Architecture
Education
University of Texas at Dallas - Naveen Jindal School of Management 2008 — 2011
MBA, Business/Project Management
The University of Texas at Dallas 2008 — 2009
Graduate Certificate, Project Management
Campbell University
BBA, Computer Information Systems
ServiceNow – The Enterprise Cloud Company February 2015 - Present
ServiceNow - The Enterprise IT Cloud Company July 2013 - February 2015
ServiceNow - The Enterprise IT Cloud Company April 2013 - July 2013
SeekTech February 2012 - April 2013
Best Buy September 2008 - February 2012
Skills
Software Engineering, JavaScript, AngularJS, CSS, C#, MySQL, Web Applications, UCCE, Agile Methodologies, Programming, PHP, Linux, C++, C, ASP.NET MVC, jQuery, HTML, Visual Studio, HTML 5, Eclipse, Mobile Applications, Unix, Windows, Mac OS X, iPhone, ASP.NET, MVC, AJAX, Web Development, SQL, Software Development, Computer Science, Microsoft SQL Server, Algorithms, Microsoft Office, .NET, OOP, Software Design, Scala, Java, Git, REST
Education
University of California, San Diego 2010 — 2013
Bachelor of Science (BS), Computer Science
Grossmont College 2008 — 2010
Associate's degree, Transfer Studies
ServiceNow – The Enterprise Cloud Company February 2015 - Present
Integrated Solutions Management, Inc. (ISM) October 2014 - January 2015
Efficient Technology, LLC March 2013 - October 2014
MIR3 November 2009 - February 2013
MIR3 October 2007 - November 2009
Skills
SaaS, Enterprise Software, Pre-sales, Professional Services, Project Management, Management, CRM, Salesforce.com, Software Documentation, Cloud Computing, Integration, Solution Selling, Business Analysis, IT Service Management, Program Management, IT Strategy, ITIL, SDLC, Software Project..., Data Center, Product Management, Strategic Partnerships, Business Intelligence, Business Process, Disaster Recovery, Problem Solving, Lead Generation, Telecommunications, Product Marketing, Security, PMP, Software Development, Managed Services, SharePoint, Cross-functional Team..., Start-ups, Channel Partners, Crisis Communications, Executive Support, Microsoft Excel, Relationship-builder..., Unified Communications, ServiceNow, Service Delivery, Incident Management
Education
Colorado Technical University
Associate of Science (A.S.), General Studies - Business & Management
ServiceNow – The Enterprise Cloud Company August 2015 - Present
DSI (Data Systems International, Inc.) November 2011 - August 2015
Enterprise Rent-A-Car November 2009 - November 2011
Fred Pryor Seminars February 2008 - March 2009
Skills
Databases, Staff Development, Partner Management, Product Management, Teamwork, Account Management, Training, Salesforce.com, Enterprise Software, Sales, Project Management, Customer Satisfaction, Email Marketing, Sales Process, CRM, Integration, Mobile Devices, SaaS, Direct Sales, Management, Leadership
Education
Benedictine College 2004 — 2007
Bachelor's, Physical Education with Emphasis in Coaching
Maple Woods Community College 2002 — 2004
General Studies
Hewlett-Packard June 2015 - Present
San Jose State University January 2014 - Present
ServiceNow – The Enterprise Cloud Company January 2015 - May 2015
Infosys September 2011 - December 2013
Skills
Java Enterprise Edition, Spring Framework, Node.js, AngularJS, JavaScript, SSIS, Redis, Neo4j, Express js, Amazon Web Services..., MySQL, Git, GruntJS, T-SQL, MongoDB, SQL, Oracle Database, Core Java, Data Visualization, JSON, JMeter, JUnit, Asana, PL/SQL, Google App Engine, OS X, Linux, UML, ASP.NET, Design Patterns, Salesforce.com, SpringSource, C#
Education
San Jose State University 2014 — 2015
Master of Science (MS), Computer Software Engineering, 3.9
Guru Gobind Singh Indraprastha University 2007 — 2011
Bachelor of Technology (B.Tech.), Information Technology
ServiceNow – The Enterprise Cloud Company September 2015 - Present
ServiceNow – The Enterprise Cloud Company March 2015 - September 2015
Intreis September 2014 - March 2015
Protiviti August 2012 - September 2014
Del Monte Foods, Inc. May 2012 - August 2012
BNY Mellon May 2011 - August 2011
Armstrong Cable May 2010 - August 2010
Skills
IT GRC, Business Analysis, IT Service Management, ServiceNow, Business Process..., Project Management, ITIL, Process Improvement, Internal Audit, IT Audit, SOX, Scrum, SAP, SAP GRC Access Control, IT Risk Management, IT & Business Strategy...
Education
Duquesne University 2008 — 2012
Bachelor of Science (BS), Information Systems Management, Supply Chain Management, and Health Care Supply Chain Management
ServiceNow – The Enterprise Cloud Company September 2014 - Present
Sumo Logic September 2013 - September 2014
BMC Software January 2011 - August 2013
Forsythe December 2010 - July 2011
Cisco Systems August 2004 - January 2008
Cisco Systems January 2001 - July 2004
Cisco Systems January 1998 - January 2001
CSI Digital January 1996 - January 1998
SILICON GRAPHICS Inc January 1993 - January 1996
Skills
Go-to-market Strategy, Enterprise Software, Cloud Computing, Negotiation, Business Development, SaaS, Data Center, Strategic Planning, Sales Process, Sales Operations
Education
California State University-East Bay
BS, Business Administration, English Minor
Orange Glenn HS
University of Hawaii at Manoa, Cal State University at Hayward
B.S, Business Administration
ServiceNow – The Enterprise Cloud Company July 2015 - Present
Axelerate at Microsoft May 2015 - July 2015
Visa June 2014 - May 2015
Microsoft via Axelerate May 2013 - July 2014
Riverbed Technology July 2012 - May 2013
Microsoft November 2011 - July 2012
Microsoft September 2004 - September 2011
Microsoft Corporation 1996 - 2004
Skills
Program Management, Data Center, Enterprise Software, Microsoft Technologies, Management, IT Management, IT Operations, Project Management, Professional Services, Operations Management, Strategic Partnerships, Strategy, Cross-functional Team..., IT Service Management, Leadership, Customer Engagement, Networking, Change Management, Team Leadership, Consulting, Start-ups, Vendor Management, Team Management, Partner Management, Software Documentation, Executive Briefings, Customer Relations, Cloud Computing, IT Strategy, System Deployment, Six Sigma, Network Architecture, Long-term Customer..., Salesforce.com, Enterprise Architecture, SaaS, SharePoint, Project Portfolio..., Customer Service, Business Management, Project Server, Innovation Management
Education
Almeda University 2009 — 2011
Bachelor of Business Administration, Information Technology Management
Highline Community College
Associate of Arts degree, Computer Informations Systems & Data Processing
ServiceNow – The Enterprise Cloud Company July 2015 - Present
Bay Area Athletic Association July 2013 - July 2015
VMware February 2014 - June 2015
Cisco June 2012 - February 2014
Cisco January 2010 - June 2012
Cisco December 2003 - January 2010
Cisco January 1999 - December 2003
Cisco July 1998 - January 1999
Skills
Cloud Computing, Data Center, SaaS, Business Intelligence, Cisco Technologies, Enterprise Software, IT Service Management, Product Management, Virtualization, Leadership, Non-profit Leadership, Management, PMO, Team Leadership, Process Improvement, IT Strategy
Education
Arizona State University 1995 — 1998
B.S., Management
St. Francis High School, Mt. View CA (1993) 1989 — 1993
ServiceNow – The Enterprise Cloud Company August 2015 - Present
Skills
Business Intelligence, Analytics, Program Management, SDLC, Budget Management, Vendor Management, Team Management, Business Analysis, Data Analysis, Database Design, Database Administration, Cloud Computing, SaaS, Business Process, CRM, Management, Project Management, Oracle, Enterprise Software, Databases, Testing, Requirements Analysis, Software Project..., Enterprise Architecture, Agile Methodologies, Integration, Pre-sales, ERP, Solution Architecture, Data Warehousing, Requirements Gathering, SQL
Education
University of Southern California 2002 — 2004
Masters
Jawaharlal Nehru Technological University 1998 — 2002
Bachelors
ServiceNow – The Enterprise Cloud Company March 2015 - Present
ServiceNow - The Enterprise IT Cloud Company October 2013 - March 2015
TOTVS S/A December 2008 - May 2012
Ernst & Young Serviços Tributários S/S February 2004 - December 2008
SC Informática e Marketing Ltda February 2003 - October 2003
TRD Laboratório Técnico Fotográfico Ltda March 1997 - January 1998
Skills
Software Quality..., ITIL, Microsoft Office, Customer Support, Organized self-starter, Learning Quickly, Hardwork, Close Attention to..., Highly responsible, Active Directory, Customer Service, Hardware
Education
SDCE 2013 — 2014
Interactive Media Certificate Program, Graphic Design
SDCE 2013 — 2013
English
College of Marin 2012 — 2012
English
University Presbiteriana Mackenzie 2008 — 2009
Post-Graduation, Marketing
FIAP 2003 — 2006
Bachelor's degree, Business Administration focused on Information Technology
SENAC 2001 — 2002
Technical Course, Information Technology
Escola Paulista 1998 — 2000
High School
ServiceNow – The Enterprise Cloud Company Senior Security EngineerServiceNow - The Enterprise IT Cloud CompanyDecember 2013 - Present
Internet Security Alliance August 2013 - Present
Johns Hopkins University, Center for Talented Youth December 2013 - March 2015
United States Department of Defense March 2011 - March 2013
United States Air Force 2005 - 2011
Skills
ITIL, Change Management, Project Management, Government, Business Process..., SharePoint, Knowledge Management, Incident Management, Problem Management, Program Management, Process Improvement, Security Clearance, Technical Writing, DoD, Information Assurance, Air Force, Cyber Defense, Army, Military Operations, Integration, Security, Requirements Analysis, Policy, Information Security, Government Contracting, Defense, Military, National Security, Security+, Command, Leadership, Software Documentation, Top Secret, Analysis, SDLC, Information Technology, Proposal Writing, PMP, CompTIA Security+
Education
George Mason University - School of Management 2012 — 2013
Master of Science (M.S.), Management of Secure Information Systems
Embry-Riddle Aeronautical University 2001 — 2005
BS, Aerospace Engineering
Bainbridge High School 1997 — 2001
SANS
ServiceNow – The Enterprise Cloud Company September 2015 - Present
ServiceNow - The Enterprise IT Cloud Company March 2014 - Present
PricewaterhouseCoopers October 2012 - March 2014
Hipcricket September 2011 - September 2012
University of Minnesota September 2009 - August 2011
Siemens Industry, Inc. May 2010 - August 2010
Sevasahyog January 2008 - June 2009
Education
Bharati Vidyapeeth 2005 — 2009
BE, Computer Science
S.P. College Pune 2003 — 2005
Higher Secondary Education
Maharashtra Institute of Technology 1993 — 2003
High School Education
ServiceNow – The Enterprise Cloud Company May 2015 - Present
Parsons Corporation August 2012 - May 2015
MasterCard May 2011 - July 2012
Prospect Infosys Inc. September 2010 - May 2011
Skills
Hibernate, Java, Tomcat, EJB, JSP, Spring, JDBC, UML, Oracle, Eclipse, Ant, Java Enterprise Edition, Servlets, Struts, XML, iOS development, Databases, J2EE Application..., JavaScript, CSS, jQuery, HTML 5, JSF, JSTL, JMS, XSD, Oracle SQL, Websphere, JBoss Application Server, IntelliJ IDEA, Subversion, Maven, Swing, Objective-C, GWT, Groovy, Shell Scripting, Xcode, Weblogic, Web Services, Design Patterns, JUnit, MySQL, SQL, Unix, Apache, HTML, Database Design, Spring Framework
Education
Illinois Institute of Technology 2010 — 2012
M.S, Computer Science, 3.6
Sri Venkateswara College of Engineering (SVCE) 2006 — 2010
B.E, Computer Science & Engineering
ServiceNow – The Enterprise Cloud Company April 2015 - Present
RentPath November 2014 - February 2015
Gartner May 2012 - August 2014
University Directories May 2011 - August 2011
University Directories May 2010 - August 2010
Skills
Account Management, Sales, Business Development, Sales Management, Leadership, Marketing Strategy, Advertising, Highly motivated..., Strategy, Marketing, Manage Client..., Client Development, Social Networking, Product Marketing, CRM, Business Strategy, Sales Operations, Management, IT Solutions, Vendor Management, B2B, Business Planning, SMB, Strategic Consulting, Team-oriented, Goal Oriented, Vendor Relationships, Small Business IT..., Communication, Problem Solving, SaaS, Service Management
Education
Florida Gulf Coast University 2010 — 2012
Bachelor of Science (B.S.), Marketing
Miami University 2007 — 2009
Mt. Lebanon High School 2003 — 2007
National Association of Medical Sales Representatives
RMSR Medical Sales Certification
ServiceNow – The Enterprise Cloud Company March 2015 - Present
GuitarMasterLicks October 2008 - Present
Intreis September 2014 - February 2015
Eagle Investment Systems July 2013 - August 2014
ServiceNow January 2013 - June 2013
Delta Capital Partners January 2011 - February 2013
MembersFirst November 2011 - December 2012
Migration Capital, LLC June 2011 - August 2011
Serendipity Magazine November 2010 - February 2011
Fairfield University September 2009 - October 2010
Skills
Web Design, HTML, CSS, Photoshop, JavaScript, PHP, Drupal, Dreamweaver, Wordpress, MySQL, Social Media, Word, Excel, PowerPoint, Web Development, LAMP, Video Production, Facebook, Twitter, Microsoft Office, Email Marketing
Education
Fairfield University 2007 — 2011
Economics, Music
ServiceNow – The Enterprise Cloud Company June 2015 - Present
Flycast Partners November 2014 - June 2015
BMC Software January 2014 - November 2014
Weyland-Yutani LLC January 2014 - August 2014
BMC Software February 2012 - January 2014
Scentbox/Kittybox 2014 - 2014
My Laundry Fairy 2013 - 2014
Numara Software October 2011 - February 2012
Custom Manufacturing & Engineering March 2011 - October 2011
R-Stream POS & Data Management Solutions March 2010 - July 2011
Skills
Troubleshooting, Problem Solving, Knowledge Management, Community Building, Disaster Recovery, Servers, Unix, Linux, Security, Windows, Technical Support, Computer Hardware, Rockstar, System Administration, SQL, Customer Service, Cloud Computing, Distributed Systems, IT Service Management, ITIL, SharePoint, Strategic Planning, Game Theory, Perl, Footprints, Oracle SQL, Apache, Tomcat, IIS, bitcoin, SaaS, VoIP, Asset Management, Virtualization, Perl Script, Networking, MySQL, PostgreSQL, Operating Systems, Windows Server, Numara Footprints, Microsoft SQL Server, Active Directory, TCP/IP, Footprints Asset Core, Footprints Service Core, Project Management, PHP, VMware, Cherwell
Education
Keiser University-Ft Lauderdale 2011 — 2013
Bachelor of Science (B.S.), Information Technology Management
Keiser College 2007 — 2009
Associate's Degree, Informaton Technology
Worcester Polytechnic Institute 2005 — 2007
Actuarial Sciences
Venice High School
Venice High School
ServiceNow – The Enterprise Cloud Company March 2015 - Present
VMware July 2013 - February 2015
Pitney Bowes Software August 2007 - July 2013
Information Builders 2004 - 2007
CherryRoad Technologies 2000 - 2004
Litton Enterprise Solutions - A Division of PRC June 1998 - November 1999
Disclosure Inc. - A Primark Company October 1995 - June 1998
Skyline Exhibits November 1989 - October 1995
Skills
Lead Generation, Public Sector, Salesforce.com, SaaS, Product Marketing, Solution Selling, Business Development, B2B, Marketing, Marketing Strategy, Enterprise Software, Market Planning, Go-to-market Strategy, Demand Generation, Strategic Partnerships, Business Alliances, Channel Partners, Multi-channel Marketing, Sales Enablement, Technology Marketing
Education
Kent State University 1982 — 1986
BBA, Marketing
ServiceNow – The Enterprise Cloud Company February 2015 - Present
ServiceNow April 2012 - February 2015
Cask, LLC January 2010 - April 2012
ACT-IAC Pacific December 2009 - March 2012
EDS, an HP Company May 2005 - January 2010
Honeywell May 2004 - May 2005
ICOC January 1999 - May 2003
The University of Arizona, College of Medicine May 1990 - September 1991
Skills
ITIL, TIPA Assessor for ITIL, PMP, PMP Exam Preparation..., Professional Services..., Project Management, Business Process..., Strategic Partnerships, Product Management, Services Marketing, Cloud Computing, Business Intelligence, Management, Program Management, CRM, Integration, Business Process..., Consulting, IT Strategy, Cross-functional Team..., IT Service Management, Strategy, SaaS, Professional Services, Enterprise Architecture, New Business Development, IT Management, Leadership, Enterprise Software, Information Technology, Business Development, Government Contracting, Sales, Strategic Planning, Process Improvement
Education
Pragmatic Marketing
University of Arizona 1989 — 1994
BS, Systems & Industrial Engineering, Computer Science
Arizona State University, W. P. Carey School of Business 2003 — 2005
MBA and MS, Information Management
ServiceNow – The Enterprise Cloud Company January 2015 - Present
Claysburgh Productions January 2013 - Present
KUSI Television March 2013 - January 2015
Barnes & Noble August 2013 - May 2014
Panera Bread January 2011 - July 2013
John Paul Catholic University October 2008 - September 2011
Skills
Final Cut Pro, Cinematography, DVD Studio Pro, After Effects, LiveType, Motion, Adobe Premiere Pro, Video Editing, Camera Operation, Film Production, Compressor, Screenwriting, Photoshop, Editing, Production, Camera, Soundtrack Pro, Graphic Design, Adobe Creative Suite, Motion Graphics, Premiere, Film, Video, Videography, Post Production, Directing, Camera Operating, Video Production, Mac, Multimedia, Lighting, Short Films, Kicking Ass, Producing
Education
John Paul Catholic University 2008 — 2011
Bachelor of Science, Entertainment Media
California State University-Fullerton 2007 — 2008
General Education, Radio, Television, and Digital Communication
ServiceNow – The Enterprise Cloud Company March 2015 - March 2015
Simon Property Group May 2014 - July 2014
AdEdge Water Technologies, LLC. May 2013 - July 2013
Skills
Leadership, Microsoft Excel, Chemistry, Business Strategy, Business Analysis, AutoCAD, Finance, Management, Teamwork, Corporate Finance, Marketing, Data Analysis, Analysis, Market Research, Access, servicenow, Microsoft Office
Education
Georgia Institute of Technology 2012 — 2016
Bachelor of Science (BS), Accounting and Finance, Business Administration
ServiceNow – The Enterprise Cloud Company July 2015 - Present
ServiceNow - The Enterprise IT Cloud Company November 2014 - July 2015
ServiceNow - The Enterprise IT Cloud Company October 2013 - November 2014
ServiceNow – The Enterprise Cloud Company February 2012 - October 2013
Compuware August 2008 - February 2012
SHA Network Technologies October 2007 - August 2008
Amon Networks April 2006 - April 2008
Network Orange February 2005 - October 2007
Duke University January 2004 - February 2005
Skills
Application Optimization, Wireless, SaaS, PaaS, TCP/IP, Linux, ITSM, ITIL, CCNA, CWNA, RHCT, IT Service Management, Enterprise Software, IT Management, RHCE, WAN Optimisation, Wireless Networking, Enterprise Architecture, Technical Support, Networking, Virtualization, Cloud Computing, Network Design, Data Center, Management, Solution Architecture, Integration, IT Strategy
Education
Georgia Institute of Technology 2002 — 2004
MS, Electrical and Computer Engineering
Stevens Institute of Technology 1998 — 2002
BE, Computer Engineering
ServiceNow – The Enterprise Cloud Company March 2015 - Present
General Dynamics Information Technology January 2014 - March 2015
Integrity Applications Incorporated May 2010 - January 2014
Apple Retail April 2008 - April 2010
New Life Christian Church May 2006 - April 2008
Skills
Mac OS X, Windows, Microsoft Office, Mac, Mac OS X Server, Computer Repair, iLife, Computer Hardware, Help Desk Support, Social Networking, Active Directory, iWork, Windows 7, Apple Certified..., ACSP, Security+, OS X, Mac OS, iPhone, Hardware, CompTIA Security, Operating Systems, CompTIA Security+, Troubleshooting
Education
James Madison University 2003 — 2006
Music Industry
ServiceNow – The Enterprise Cloud Company July 2015 - Present
BMC Software November 2010 - June 2015
LANDesk Software August 2009 - October 2010
Quest Software September 2005 - August 2009
Remedy Software August 2003 - December 2005
Remedy Corporation January 2000 - April 2002
Peregrine Systems September 1998 - September 2000
NCR 1997 - 1998
ComputerLand 1990 - 1997
Skills
Sales Enablement, Solution Selling, SaaS, Enterprise Software, Cloud Computing, Software Sales, Consultative Selling, New Business Development, Alliances, Channel, IT Service Management, Sales Process, Channel Management, Salesforce.com, Direct Sales, Account Management, Virtualization, Pre-sales, Sales Presentations, Demand Generation, Channel Partners, Software Industry, Strategic Partnerships, Business Development, Selling, Strategy, Professional Services, Sales Operations, Management, Sales Management, Managed Services, Sales, Complex Sales, CRM, Business Alliances, Business Planning, Lead Generation, Partner Management
Education
Concordia University 1981 — 1984
BA, International Relations
University 1981 — 1984
Bachelor of Arts, International Relations
ServiceNow – The Enterprise Cloud Company July 2015 - Present
ServiceNow - The Enterprise IT Cloud Company May 2014 - August 2014
Carnegie Mellon University January 2014 - May 2014
Fudan University March 2012 - June 2013
East-China Engineering Software Testing Center June 2011 - August 2011
Skills
C, Java, Amazon Web Services..., Python, Mobile Testing, Selenium WebDriver, Appium, Cloud Computing, Hadoop, MySQL, HBase, Ruby on Rails, IOS, Android, PL/SQL
Education
Carnegie Mellon University 2013 — 2015
Master of Science (M.S.), Information Technology, 3.78
Fudan University 2009 — 2013
Bachelor of Science (B.S.), Electronic and Information Science and Technology, 3.47
National Taiwan University 2012 — 2012
Summer Program for Laboratory Research, Bio-Industrial Mechatronics Engineering, 4.00
University of California, Santa Barbara 2011 — 2011
University of California Education Abroad Program, Electrical and Computer Engineering, 4.00
No.2 Secondary School Attached to East China Normal University 2006 — 2009
ServiceNow – The Enterprise Cloud Company June 2014 - Present
KPBS February 2014 - Present
GENPACT LLC February 2012 - July 2013
Skills
C, JavaScript, HTML, Core Java, Java, SQL, PL/SQL, Programming, Survey Design, Eclipse, ASP.NET, Unix, MySQL, Operating Systems, JSP, Confirmit, Survey Research, C++ Language, JDBC, Java Applets, Xcode, Swift, iOS
Education
San Diego State University-California State University 2013 — 2015
Master's degree, Computer Science, 4.0
Kurukshetra University 2007 — 2011
Bachelor's degree, Information Technology, 3.6
ServiceNow – The Enterprise Cloud Company September 2015 - Present
United States Department of Defense August 2009 - September 2015
Skills
Government, Budgets, Financial Management..., Strategy Formulation, Acquisiton, Customer Relationship..., Business Strategy, Business Planning
Education
Loyola University Maryland
Master of Business Administration (MBA), International Business
Loyola College in Maryland 2005 — 2009
Undergraduate, BBA
American University of Paris 2008 — 2008
ServiceNow – The Enterprise Cloud Company May 2014 - Present
ServiceNow – The Enterprise Cloud Company December 2012 - May 2014
Service-now.com November 2011 - December 2012
Dorado Software 2006 - November 2011
Agilent Technologies 2001 - 2005
Autovia 1999 - 2001
Objective Systems Integrators 1996 - 1999
Objective Systems Integrators 1995 - 1996
Education
California State University-Chico 1993 — 1995
Bachelor of Science, Instructional Technology
ServiceNow – The Enterprise Cloud Company January 2015 - Present
XIFIN, Inc. February 2014 - January 2015
ACTIVE Network May 2013 - February 2014
MedImpact December 2012 - May 2013
The Active Network June 2012 - December 2012
EMN8 February 2011 - June 2012
EMN8 December 2009 - February 2011
EMN8 July 2007 - December 2009
EMN8 July 2006 - July 2007
Patriot Technology June 2004 - July 2006
Skills
Java, MySQL, GWT, PHP, JavaScript, ExtJS, jQuery, HTML + CSS, Esper CEP, Salesforce.com, Splunk, Nagios, Systems Operations, Managesoft, Spring, Spring Integration, Hibernate, Microsoft SQL Server, PostgreSQL, Tomcat, Jetty, Tableau, CXF, Axis2, Sencha, Liquibase, HTML, Web Applications, Software Development, Agile Methodologies, SQL, Ext JS, Spring Framework
Education
San Diego State University-California State University 2006 — 2008
Information Decision Systems
Grossmont College 2004 — 2006
AS, Computer Science
ServiceNow – The Enterprise Cloud Company February 2015 - Present
Deloitte December 2013 - February 2015
Applied Materials February 2013 - November 2013
Vocera Communications January 2013 - November 2013
eBay September 2011 - February 2013
Cadence Design Systems January 2011 - August 2011
Applied Materials August 2007 - December 2010
Omniture August 2008 - June 2009
McCormick April 2007 - August 2007
Novellus Systems August 2005 - April 2007
Skills
SAP HR, SAP Implementation, SAP R/3, SAP ERP, ABAP, SAP Portal, ERP, SAP BW, SAP, SD, SAP Netweaver, Integration, HRIS
Education
University of Pune 1998 — 2000
MBA, Computer Software Engineering
Maharashtra Institute of Technology 1992 — 1996
Bachelor of Engineering (BE), Mechanical Engineering
Fergusson College 1990 — 1992
ServiceNow – The Enterprise Cloud Company June 2015 - Present
Sony Computer Entertainment America 2011 - March 2015
San Diego City College September 2013 - December 2013
Sony Computer Entertainment America 2006 - 2011
Starbucks Coffee June 2003 - August 2008
Skills
Video Games, Training, Quality Assurance, Multimedia, Game Development, Blogging, Public Speaking, Microsoft Office, Photoshop, Instructional Design, Japanese, User Experience, Game Testing, Coaching, Moodle, Camtasia, ADDIE, Localization, Facilitation, Art Criticism, Film, Academic Writing, Employee Engagement, Publishing, Brewing, Japanese culture, Music Production, Presentation Design, Gamification, Voice Over, Course Administration, Futuring, Business Writing, Ludology, Pedagogy, Propellerheads Reason, Storyline, DevSuite, Innovation, Event Coordination, Sharepoint, Games, Curation, Articulate Storyline, Translation, Brainstorming, Backcasting, SAM, Play, Employee Training
Education
University of California, San Diego 2000 — 2006
B.A. (Double Major), Japanese Studies; Interdisciplinary Computing and the Arts
San Diego City College
Writing, Music, Film Photography, and Futures Studies
San Diego Mesa College
Business, Language/Linguistics, Art, Writing, and Design
Háskóli Íslands 2007 — 2007
Árni Magnússon Summer Course Program Completion, Icelandic Language and Society
Kyushu University 2003 — 2004
JTW Program Completion, Japanese language, culture; research on geisen culture.
Modesto Junior College 1998 — 2003
Music Coursework
Modesto High School 1996 — 2000
Full IB Diploma, International Baccalaureate Program
ServiceNow – The Enterprise Cloud Company January 2015 - Present
ServiceNow - The Enterprise IT Cloud Company September 2013 - Present
Boy Scouts of America October 2002 - Present
BMC July 2008 - August 2013
IBM October 2006 - July 2008
IBM - Software Group, Tivoli 2005 - 2007
MRO Software 2005 - 2006
BMC Software January 2002 - April 2005
Peregrine Systems/Remedy 2001 - 2003
Peregrine Systems 2000 - January 2002
Skills
Enterprise Software, SaaS, Pre-sales, Cloud Computing, Solution Architecture, Solution Selling, Enterprise Architecture, Professional Services, IT Service Management, Virtualization, Service Management, PaaS, Product Management, Sales Enablement, Integration, ITIL, System Deployment, IT Strategy, Systems Management, IT Management, Software Industry, Data Center, Business Analysis, CRM, Go-to-market Strategy, Program Management, SDLC, Business Intelligence, Business Process, Partner Management, Storage, Managed Services, Business Alliances, Leadership, Software Project..., SOA, Requirements Analysis, Training, Agile Methodologies, Consulting, Disaster Recovery
Education
California State University-Sacramento 1994 — 1996
EE, Electrical Engineering, A+ of Course
Heald College 1993 — 1995
Associate of Science (A.S.), IT MIS
ServiceNow – The Enterprise Cloud Company June 2015 - Present
ServiceNow - The Enterprise IT Cloud Company June 2014 - Present
ServiceNow September 2012 - June 2014
Service-now.com August 2011 - October 2012
Bridgepoint Education January 2012 - August 2012
Kaplan College November 2009 - April 2011
University of the Rockies/Bridgepoint April 2009 - August 2009
San Diego Candle March 2002 - March 2009
E-Cycling Store January 2004 - July 2008
Disney ABC Television Group January 2002 - March 2002
Skills
Video Editing, Customer Relations, Animation, Storyboarding, Art Direction, Management, Marketing Management, Graphic Design, Motion Graphics, Digital Illustration, Concept Design, Concept Development, Team Leadership, Eloqua, Adobe Creative Suite, Photoshop, Illustrator, Vector Illustration, After Effects, Premiere, SaaS, Marketing, Microsoft Office, Account Management, Cloud Computing, Leadership, Email Marketing, PowerPoint, Enterprise Software, Microsoft Excel, Sales, Project Management, Adobe, Eloq, Event Management, Event Marketing Strategy, Marketing Event Planning, Customer Service, Training, Sales Operations, Sales Process, Solution Selling
Education
Ashford University 2009 — 2011
Master of Arts, Organizational Management; Project Management
The Art Institute of California 2002 — 2005
Bachelor of Science, Media Arts and Animation
ServiceNow – The Enterprise Cloud Company May 2015 - Present
ServiceNow – The Enterprise Cloud Company July 2012 - May 2015
Service-now.com January 2010 - July 2012
Anthem Flag & Gift May 2003 - August 2010
Novell, Inc. March 2008 - January 2010
Novell, Inc. April 1997 - March 2008
Skills
Java, JavaScript, Python, PHP, HTML, MySQL, Agile, XML, Business Management, SOAP, Scrum, Linux, Software Development, Web Services, Subversion, Web Development, CSS, Cloud Computing, Automation, SaaS, Test Automation, Testing, Scripting, Quality Assurance, VMware, ITIL, Agile Methodologies, Enterprise Software, Management, IT Service Management, SQL, Integration, Perl, C#, Enterprise Architecture, REST, Software Engineering, Architecture, Program Management, Web Applications, Software Design, Agile Project Management, Unix, Databases, Apache, Software Project..., SOA, Open Source, Distributed Systems, Tomcat
Education
Utah State University 2006 — 2008
MBA, Business Administration
Brigham Young University 1995 — 1999
BS, Computer Science
Malad High School 1990 — 1996
ServiceNow – The Enterprise Cloud Company April 2015 - Present
Datawatch October 2012 - March 2015
Clarity Systems - Aquired by IBM September 2010 - October 2012
Cognos - Aquired by IBM November 2006 - October 2010
NCR August 2004 - November 2006
Skills
Enterprise Software, Solution Selling, SaaS, Sales, Software Industry, Salesforce.com, CRM, Channel, Direct Sales, Cloud Computing, Management, Business Intelligence, Sales Management, Sales Presentations, Account Management, Team Leadership, B2B, Cold Calling, Pre-sales, Sales Operations, Professional Services, Business Development, New Business Development, Selling, Business Analysis, Sales Enablement, Lead Generation, Business Alliances, Strategic Partnerships, Key Account Management, Sales Process, Strategy, Managed Services, Partner Management, Channel Partners, Go-to-market Strategy, Product Marketing, Demand Generation, Product Management, International Sales, Yoga, Business Analytics, Complex Sales, Competitive Analysis, Start-ups, Outsourcing, Channel Sales, Consulting, Analytics, Cross-functional Team...
Education
Bowling Green State University 1999 — 2002
Bachelor of Science
University of Vermont 1998 — 1999
ServiceNow – The Enterprise Cloud Company December 2014 - Present
Shutterfly Inc. November 2012 - December 2014
Onlive Inc December 2011 - August 2012
Kaboodle October 2008 - November 2011
boardvantage 2011 - 2011
HCL Technologies November 2003 - March 2006
Suvi Information Systems January 2003 - June 2003
Skills
Manual Testing, SQL, Test Automation, Regression Testing, Agile, Bugzilla, Test Planning, Test Cases, Software Quality..., Testing, Core Java, Defect Tracking, Agile Testing, Integration Testing, Test Management, Selenium, Test Director, JIRA, Black Box Testing, Quality Assurance, User Acceptance Testing, Regression, Agile Methodologies, QTP, Bug Tracking, HP QTP, Java
Education
California State University-East Bay 2008 — 2011
MS, Computers
Rajiv Gandhi Prodyogiki Vishwavidyalaya 2000 — 2003
MCA, Computers
Devi Ahilya Vishwavidyalaya
ServiceNow – The Enterprise Cloud Company March 2015 - Present
ServiceNow January 2014 - March 2015
Apptio January 2011 - January 2014
Symantec (Formerly Veritas) 2004 - 2010
VERITAS Software 2001 - 2004
VERITAS Software 1999 - 2001
Silicon Graphics 1997 - 1999
Motorola 1994 - 1997
EO 1992 - 1994
ElectronInk 1991 - 1992
Skills
Online Help, Technical Communication, Technical Writing, Strategy, Technical Documentation, Software Documentation, Agile Methodologies, Visio, Enterprise Software, User Experience, XML, Software Development, Management, SaaS, Testing, FrameMaker, DITA, Single Sourcing, Quality Assurance, Virtualization, HTML, SharePoint, Manuals, Information Architecture, SnagIt, XMetal, Distributed Systems, Scrum, Content Management, Structured Authoring, Software Project..., Agile Project Management, User Interface, Information Development, Confluence, Unix, Requirements Analysis, Training, Captivate, Requirements Gathering, CSS, Cloud Computing, Technical Training, JavaScript, E-Learning
Education
University of Illinois at Urbana-Champaign 2013 — 2014
Certificate, Web Programming
Society for Technical Communication 2012 — 2012
Bellevue College 2007 — 2008
The University of Chicago 1980 — 1984
Bachelor of Arts, Mathematics
ServiceNow – The Enterprise Cloud Company June 2015 - Present
Oracle USA January 2007 - May 2015
Oracle USA. December 1998 - December 2006
Oracle Chile October 1993 - December 1998
VTR Telecomunicaciones February 1993 - October 1993
ESSEI, Chile October 1990 - January 1993
Skills
ServiceNow, Oracle, Oracle SOA Suite, Unix, SOA, WebLogic, Customer Service, English, Spanish-speaking, Research, Teaching, Oracle Database, Oracle RAC, Weblogic Server, High Availability, F5, Networking, Linux System..., Windows, Virtualization, VMware, VirtualBox
Education
Colorado Technical University 2003 — 2004
Master of Science in Management with concentration on Information Technologies, Information Technology, 4
Universidad de Santiago de Chile 1983 — 1990
Engineer's degree, Electrical and Electronics Engineering
ServiceNow – The Enterprise Cloud Company February 2015 - Present
Skills
Enterprise Software, Sales, Budgets, Data Center, Entrepreneurship, Marketing Strategy, Leadership, Project Management, Selling, Government Procurement, Public Sector, B2B, Solution Architecture, Business Analysis, CRM, High Availability, IT Solutions, Corporate Social..., Data Migration, Data Center..., Strategic Partnerships, Program Management, Strategy, Cloud Computing, Integration, Management
Education
University of Richmond - Robins School of Business 2005 — 2009
B.S.B.A., Business Administration
Macquarie University 2008 — 2008
B.S.B.A., Business Administration
ServiceNow – The Enterprise Cloud Company March 2015 - Present
intréis August 2012 - March 2015
Millward Brown (a WPP company) February 2011 - March 2015
IBM Software Group - Business Analytics - SPSS January 2004 - February 2011
Stakeholder Solutions April 2002 - December 2003
Leapnet October 1999 - March 2002
GE Capital Rail Services June 1994 - March 1999
Comdisco March 1984 - June 1994
Skills
Enterprise Software, Financial Services, IT Strategy, Analytics, Business Intelligence, Enterprise Architecture, Strategic Planning, Business Development, Process Improvement, Project Management, Outsourcing, IT Management, Management Consulting, Strategy, Change Management, Program Management, Business Strategy, Product Development, E-commerce, Product Management
Education
Northwestern University - Kellogg School of Management
MBA, Management
DePaul University
BA, Management
ServiceNow July 2015 - Present
ServiceNow – The Enterprise Cloud Company September 2012 - July 2015
ServiceNow July 2010 - September 2012
ServiceNow January 2009 - July 2010
ServiceNow January 2007 - January 2009
Pechanga Resort & Casino June 2004 - January 2007
Skills
SaaS, Cloud Computing, ITIL, Integration, IT Service Management, Enterprise Software, Enterprise Architecture, IT Strategy, Professional Services, Solution Architecture
Education
California State University-San Marcos 2000 — 2002
CS, Computer Science, Mathematics
ServiceNow – The Enterprise Cloud Company July 2015 - Present
Kansas City Southern Railway February 2013 - July 2015
Independent July 2012 - February 2013
University of Kansas July 2009 - 2012
Prairie Star District- UUA July 2010 - October 2011
Unitarian Fellowship of Lawrence February 2009 - October 2011
University of Kansas Hospital May 2006 - July 2009
Kansas University Physicians, Inc October 2001 - May 2006
Pinnacle Career Institute July 2004 - February 2005
At Home October 1998 - October 2001
Skills
Social Media, Public Speaking, Organizational..., Team Building, Customer Service, Incident Management, Knowledge Management, Windows Movie Maker, Microsoft Office, IT Service Management, Training, customer support, Service Desk, KCS, Service-Now, Windows 7, iOS, iPhone, Consulting, Appliance Repair, Audio Visual Support, Customer Support, Technical Support, Software Documentation, System Administration, Time Management, Team Leadership, CRM, Leadership, Employee Training, Management, Quality Assurance, Administration, Recruiting, Troubleshooting
Education
Western Governors University 2010 — 2012
BS
Kansas Leadership Center 2011 — 2011
Midwest Leadership School
Johnson County Community College 2001 — 2003
Lawrence Career College 1999 — 2001
NR-CMA
ServiceNow – The Enterprise Cloud Company February 2015 - Present
Rewyndr June 2014 - December 2014
Carnegie Mellon University June 2013 - December 2014
Tata Consultancy Services November 2010 - June 2013
Skills
Java, Core Java, AngularJS, JavaScript, HTML, css, SQL, PL/SQL, Web Services, JSP, Python, Android Development, D3.js, PHP, C, J2EE Application..., Java Enterprise Edition, Android, SDLC, MySQL, Software Development, XML, Software Engineering, Web Applications, Scrum, Linux, Web Development, Requirements Analysis, Underscore.js
Education
Carnegie Mellon University 2013 — 2014
Master's degree, Computer Software Engineering, 3.64
Anna University 2006 — 2010
B.E., Computer Science and Engineering
ServiceNow – The Enterprise Cloud Company February 2015 - Present
University of Pennsylvania January 2014 - December 2014
ServiceNow - The Enterprise IT Cloud Company June 2014 - August 2014
Safecoms May 2012 - July 2013
French IRSTV Institute February 2012 - May 2012
Association des Etudiants de l'Ecole Centrale de Nantes (BDE) March 2011 - April 2012
Skills
Project management..., Programming (Ruby on..., Web programming (HTML,..., databases (MySQL,..., Geographic Information..., MySQL, MS Project, Scala, Ruby on Rails, Java, HTML, C++, Software Development, PHP, Python, Microsoft Office, Linux, C, Matlab
Education
University of Pennsylvania 2013 — 2015
Master's degree, Computer and Information Technology, GPA: 3.97
Ecole centrale de Nantes 2010 — 2015
Engineer degree, General Engineering - Computer Science
Ecole centrale de Nantes 2010 — 2012
Bachelor's degree, General Engineering
Lycée Descartes 2007 — 2010
Mathematics, Physics
ServiceNow – The Enterprise Cloud Company September 2015 - Present
CA Technologies March 2014 - September 2015
CA Technologies (Computer Associates) May 2009 - March 2014
CA Technologies (Computer Associates) May 2005 - February 2009
Skills
REST, JavaScript, jQuery, Java, Ext JS, Hibernate, HTML 5, Web Applications, SaaS, OData, CSS, HTML5, AJAX, User Interface, User Experience, Spring, SASS, Backbone.js, Tomcat, ExtJS, Jersey, Akka, Play Framework
Education
Jawaharlal Nehru Technological University 2004 — 2005
Andhra University 2000 — 2004
Bachelor of Engineering
ServiceNow – The Enterprise Cloud Company July 2015 - Present
KCG Holdings, Inc. April 2013 - June 2015
Numerix January 2006 - April 2013
Numerix January 2004 - January 2006
Proximation August 2000 - January 2004
Los Alamos National Laboratory September 1997 - August 2000
Actel January 1997 - December 1999
Lawrence Livermore National Laboratory June 1992 - September 1997
Lawrence Livermore National Laboratory June 1991 - June 1992
Lawrence Livermore National Laboratory April 1989 - June 1991
Skills
Management, Team Leadership, C++, Derivatives, Software Design, Software Engineering, Software Project..., Agile Methodologies, Software Development, Exotic Derivatives, OOP, Financial Engineering, Customer Support, High Performance..., Structured Products, Options, Interest Rate..., Credit Derivatives, Equity Derivatives, Fixed Income, Programming, C#, .NET, Quantitative Analytics, Interest Rate Swaps, CDS, Bonds, CDO, Quantitative Finance, Seapine Test Track Pro, Scrum, Python, Applied Mathematics, Mathematical Modeling, Credit Risk, Structured Finance, Numerical Simulation, Partial Differential..., Unix, Algorithms, Numerical Analysis, Monte Carlo Simulation, Scientific Computing, C, Cross-functional Team..., Distributed Systems, Quantitative Investing, Scala, Haskell, Java
Education
Massachusetts Institute of Technology 1983 — 1989
PhD, Applied Plasma Physics
Kansas State University 1980 — 1983
BS, Nuclear Engineering
ServiceNow – The Enterprise Cloud Company May 2015 - Present
VMware January 2014 - May 2015
VMware April 2012 - January 2014
VMware April 2011 - May 2012
VMware Inc January 2010 - June 2011
VMware Inc. October 2007 - May 2010
D.F. King & Co. February 2004 - September 2007
Omgeo LLC - A DTCC/Thomson Financial Co October 2002 - September 2007
Depository Trust Clearing Corp (DTCC) January 2000 - October 2002
Skills
Cloud Computing, Virtualization, Data Center, Enterprise Architecture, VMware, Enterprise Software, Solution Selling, ITIL, Pre-sales, Professional Services, Agile Methodologies, High Availability, PaaS, Strategy, Project Management
Education
Baruch College, City University of New York (CUNY) 1994 — 1998
BS, Mathematics / Actuarial Science - Minor in Computer Science
ServiceNow – The Enterprise Cloud Company February 2015 - Present
The In Between Girls Blog June 2011 - Present
ServiceNow August 2013 - February 2015
ServiceNow – The Enterprise Cloud Company March 2013 - August 2013
Investing House Inc October 2012 - May 2013
GRASP Mediation June 2012 - October 2012
Fashion Week San Diego April 2012 - October 2012
BERKMAN October 2011 - December 2011
Banana Republic August 2009 - January 2011
The Thunderword October 2009 - February 2010
Skills
Blogging, Social Networking, Social Media, Public Relations, Press Releases, Social Media Outreach, Creative Writing, Customer Service, Social Media Marketing, Web Content Creation, Google Analytics, Website Development, Customer Engagement, News Writing, Facebook, Editing, Professional..., SEO, AP Style, Jive, Drupal, Event Management, Media Relations
Education
San Diego State University 2010 — 2012
Bachelor of Arts (B.A.), Journalism with an emphasis in Public Relations
Highline Community College 2008 — 2010
Associate of Arts (A.A.), Communications
Thomas Jefferson High school 2006 — 2009
High school diploma
ServiceNow – The Enterprise Cloud Company May 2014 - Present
ServiceNow – The Enterprise Cloud Company February 2012 - May 2014
Collins College June 2011 - November 2011
Sony Online Entertainment December 2007 - June 2011
Sony Online Entertainment July 2006 - November 2007
Collins College January 2004 - May 2006
D3Publisher of America 2006 - 2006
Skills
CSS, JavaScript, HTML, PHP, XML, Game Design, Dreamweaver, Photoshop, MySQL, Java, Perl, Programming, Tomcat, XHTML, Unity3D, Gameplay, User Experience, Video Games
Education
Collins College 2004 — 2006
Bachelor of Arts, Game Design
ServiceNow – The Enterprise Cloud Company February 2015 - Present
Vertascale April 2013 - October 2014
German Accelerator Inc. December 2011 - September 2014
The Level January 2007 - June 2012
Society of Kauffman Fellows January 2008 - December 2011
SAP June 2006 - December 2007
Tenaya Software January 2005 - June 2006
Borland Software 2002 - January 2005
Redline Software January 2001 - 2002
Garage Technology Ventures January 1999 - January 2001
Skills
Start-ups, Venture Capital, Product Marketing, Partner Management, Entrepreneurship, Business Development, Business Strategy, Management, Analytics, Cross-functional Team..., Enterprise Software, E-commerce, Product Management, Competitive Analysis, Mergers & Acquisitions, Strategy, Leadership, Marketing Strategy, Business Intelligence, Mobile Devices, Strategic Planning, Strategic Partnerships, Consulting, Business Coaching, Cloud Computing, Product Development
Education
Yale University 1992 — 1994
MBA, Game Theory, Finance, Economics
Carnegie Mellon University 1985 — 1989
BS, Electrical Engineering
ServiceNow – The Enterprise Cloud Company August 2015 - Present
ServiceNow – The Enterprise Cloud Company September 2012 - August 2015
Rackspace, the #1 managed cloud company December 2011 - September 2012
DePaul University October 2009 - December 2011
Skills
Network Monitoring, Network Management..., Windows Network..., Network Security, Computer Security, PWC, Load Balancer..., Configurations, Load Balancing, Network Administration, Network Monitoring Tools, GSLC, Firewalls, Security, Penetration Testing, CCNA, BGP, TCP/IP, Information Security..., Routers, Switches, VPN, Vulnerability Assessment, DNS, ASA, CISSP, IPSec, Servers, EIGRP, VMware, Networking, Cisco Routers, Information Security, Web Application Security, Security Management, Cloud Applications, Application Security, Access Control..., Cloud Computing, Cloud Security, Cisco Technologies, Disaster Recovery
Education
DePaul University 2009 — 2011
Master of Science, Information Security Assurance
VITS, Affiliate of JNTUniversity 2005 — 2009
Bachelor of Engineering, Electronics and Communication
National Institute of Information Technology 2005 — 2009
Software Engineering, Computer Networking and programming
ServiceNow – The Enterprise Cloud Company April 2015 - Present
Microsoft Corporation November 2004 - April 2015
NCR Corporation October 1984 - November 2004
Skills
Enterprise Software, Professional Services, Cloud Computing, Solution Selling, SaaS, CRM, Software Industry, Sales Enablement, SharePoint, Partner Management, Channel Partners, Strategic Partnerships, Business Alliances, Sales Management, Managed Services, New Business Development, Sales Process, Vendor Management
Education
Nova Southeastern University 1986 — 1988
M.B.A., Business
Florida State University 1983 — 1984
B.S., Marketing
ServiceNow – The Enterprise Cloud Company May 2015 - Present
ServiceNow - The Enterprise IT Cloud Company May 2014 - May 2015
Columbia University in the City of New York September 2013 - December 2013
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Teamwork, C++, Java, C, English, X10, HTML, JSP, VHDL, Databases, Matlab, MATLAB, Python, Linux, Programming, SQL, Algorithms, Software Development
Education
Columbia University in the City of New York 2012 — 2013
Master of Science (MSc), Electrical Engineering, 3.98
University of Liverpool 2010 — 2012
Bachelor of Engineering (BEng), Electrical, Electronics and Communications Engineering, 85/100
Xi'an Jiaotong-Liverpool University 2008 — 2010
Bachelor of Engineering (BEng), Telecommunications Engineering, 81/100
ServiceNow – The Enterprise Cloud Company September 2015 - Present
Infosys Technologies Ltd July 2006 - September 2015
Skills
DB2, JCL, COBOL, Requirements Analysis, IMS DB/DC, Functional Requirements, Requirements Gathering, Supply Chain Management, Supply Chain..., Supply Chain Operations, Business Requirements, System Requirements, CICS, IT Service Management, Project Management, Project Delivery
Education
Anna University 2002 — 2006
BE, EEE
ServiceNow – The Enterprise Cloud Company July 2015 - Present
Infoblox February 2014 - June 2015
Infoblox August 2011 - June 2015
Wurth Electronics Midcom (Würth Elektronik group) November 2009 - August 2011
Maxim Integrated Products March 2006 - November 2009
Three Girls Media & Marketing January 2006 - March 2006
Skills
Sales, Direct Sales, Product Marketing, Account Management, Marketing, Sales Management, Channel, Demand Generation, Lead Generation, Marketing Strategy, Email Marketing, Marketing Communications, Eloqua, Salesforce.com, Oracle, SAP, Project Management, Cross-functional Team..., Product Management, Networking, Solution Selling, Training, Sales Operations, Sales Process, B2B, Budgets, Strategy, International Sales, CRM, Strategic Partnerships, Selling, Business Development, Trade Shows, Multi-channel Marketing, Key Account Management, New Business Development, Sales Enablement, Marketing Management, Product Development, Management, Channel Partners
Education
San Jose State University 2003 — 2005
B.S., Marketing and Minor in Public Relations
Foothill College 2008 — 2008
Certification, Wedding Planning
ServiceNow – The Enterprise Cloud Company March 2015 - Present
Atmel Corporation September 2013 - March 2015
PricewaterhouseCoopers September 2010 - September 2013
Skills
US GAAP, Internal Controls, Auditing, SEC filings, Accounting, GAAP, Sarbanes-Oxley Act, Financial Reporting, Financial Accounting, Assurance, External Audit, CPA, Financial Analysis, Big 4, Revenue Recognition, Financial Modeling
Education
Brigham Young University 2006 — 2010
BS, Accounting
ServiceNow – The Enterprise Cloud Company June 2015 - Present
RES Software June 2013 - June 2015
Dell Wyse June 2003 - May 2013
Wyse Technologies 2003 - May 2013
RBC December 1997 - June 2005
Livingston International 1997 - 1999
Skills
VMware, VDI, Cloud Computing, Virtualization, Citrix, Data Center, Group Policy, Microsoft Technologies, Pre-sales, VMware ESX, Security, Disaster Recovery, Solution Selling, VMware Infrastructure, Citrix Metaframe, Storage Area Networks, vSphere, Application..., Storage, HP, High Availability, Storage Virtualization, Hyper-V, Server Architecture, SAN, NAS, Servers, Xen, VMware View, NetApp, VMware vSphere
Education
Concordia University 1987 — 1990
Computer Software Engineering
CRHS
ServiceNow – The Enterprise Cloud Company September 2015 - Present
ServiceNow – The Enterprise Cloud Company July 2015 - September 2015
San Jose State University August 2013 - May 2015
Symantec June 2014 - April 2015
Accenture April 2011 - July 2013
Skills
Core Java, Salesforce.com, Salesforce.com..., Apex Data Loader, HTML, Cloud Computing, Eclipse, Selenium, Bugzilla, SaaS, Agile Methodologies, SQL, Microsoft Excel, Microsoft Office, Quality Assurance, UML, Virtualization, Linux, Amazon Web Services..., Cloud Computing IaaS, Software Engineering, Spring, REST, Ant, Java Enterprise Edition, JUnit, Maven, SOAP, Java, MySQL, Design Patterns, Oracle, Testing, Scrum, TestNG, Spring Framework
Education
San Jose State University 2013 — 2015
Master’s Degree, Computer Software Engineering, 3.67
Sinhagad Technical Education Society'S College Of Engineering 2006 — 2010
Bachelor's Degree, Computer Science
ServiceNow – The Enterprise Cloud Company March 2015 - Present
Veggielution January 2009 - April 2009
Apple Inc. March 2007 - July 2007
Infosys Technologies Ltd. January 2004 - December 2006
Electronics Corporation of India Limited October 2002 - October 2003
Skills
Leadership, Management, Testing, Project Management, Business Analysis, Cross-functional Team..., Program Management, Team Management, Analysis, Oracle, Business Planning, SQL
Education
San Jose State University 2007 — 2009
Master of Business Administration (M.B.A.)
Indian Institute of Management, Bangalore 2008 — 2008
Venture Creation, Social Enterpreneurship, International Business, SAP
Jawaharlal Nehru Technological University 1998 — 2002
Engineering, Electrical & Electronics
ServiceNow – The Enterprise Cloud Company 2015 - Present
ServiceNow - The Enterprise IT Cloud Company 2013 - March 2015
Salesforce.com October 2010 - December 2013
SolutionsIQ September 2006 - September 2010
Microsoft corp. July 2005 - August 2006
Skills
Test Automation, Testing, XML, Test Planning, SQL, Cloud Computing, Web Services, Scrum, Agile Methodologies, Web Applications, Agile Project Management, Software Design, Software Development, Software Project..., Databases, Integration, SaaS, Microsoft SQL Server, Regression Testing, Software Engineering, Java, Selenium Testing, Distributed Systems, SOA, C#, Visual Studio, Product Management, Penetration Testing, Fortify, Data Warehousing, Quality Assurance, Software Quality..., JUnit, REST, Scalability
Education
Governors State University
Master of Sciences, Computer Sciences
NED University of Engineering and Technology
Bachelor of Engineering, Electrical Engineering
ServiceNow – The Enterprise Cloud Company June 2015 - Present
Computex Technology Solutions January 2015 - March 2015
EMC January 2014 - December 2014
EMC April 2006 - January 2014
DoubleTake Software July 2001 - January 2006
Virtual Storage Solutions International January 1998 - May 2001
Broadwing Communications July 1999 - December 2000
Computer Associates, Inc July 1999 - July 2000
Collective Technologies January 1997 - July 1998
UWannaWhat Intermedia July 1994 - January 1997
Skills
Business Continuity, Disaster Recovery, Virtualization, Storage, Architecture, Cloud Computing, Cloud Storage, Hybrid Cloud, Backup Solutions, Strategic Leadership, Team Leadership, Recruiting, Organizational..., Team Management, Strategy, Vendor Management, Pre-sales, Program Management, Enterprise Architecture
Education
DeVry Institute of Technology 1992 — 1995
BS, Computer Information Systems
ServiceNow – The Enterprise Cloud Company June 2015 - Present
PLH Group, Inc. August 2012 - June 2015
Employee Benefit Solutions February 2009 - August 2012
Texas A&M University August 2007 - December 2008
ExxonMobil May 2008 - August 2008
Hillcrest Health System January 2007 - May 2007
Skills
Employee Benefits, Benefits Administration, Human Resources, Employee Relations, HRIS, FMLA, Onboarding, HR Policies, Performance Management, COBRA, Recruiting, Health Insurance, ERISA, Talent Acquisition, College Recruiting, Employee Engagement, HIPAA, Workforce Planning, Insurance, Health Care Reform, Process Improvement, Microsoft Excel, Microsoft Word, Ultipro
Education
Texas A&M University - Mays Business School 2007 — 2008
MS, Human Resource Management
Baylor University 2003 — 2007
BBA, Human Resource Management, Business Journalism
Netskope May 2015 - Present
BodyRok January 2015 - Present
ServiceNow – The Enterprise Cloud Company March 2015 - May 2015
VMware September 2013 - January 2014
JPMorgan Chase May 2012 - September 2013
Goldman Sachs July 2011 - February 2012
BlackRock April 2010 - July 2011
Career Group January 2006 - March 2010
Conifer Securities March 2005 - December 2005
Skills
Event Planning, Business Strategy, Event Management, Account Management, Fundraising, Marketing, Social Media, Time Management, Public Relations, Trade Shows, Social Networking, Social Media Marketing, Corporate Events, Customer Service, Sales, Management, Budgets, Outlook, Team Building, Administrative..., PowerPoint, Contract Negotiation, Project Planning, Hospitality, Customer Satisfaction, Email Marketing, Research, Marketing Communications, Graphic Design, Facebook, Marketing Strategy, Advertising, Online Advertising, Business Development, Leadership, Market Research, Entrepreneurship, Recruiting, New Business Development, Strategic Planning, Analytics, Lead Generation, Payroll, Team Leadership, Integrated Marketing, Brand Development, Start-ups, Product Marketing, Negotiation, Project Management
Education
California College of the Arts 1999 — 2003
Bachelor of Arts (BA), Visual Arts
University of San Francisco 1997 — 2003
Bachelor of Arts (BA), Visual Arts
ServiceNow – The Enterprise Cloud Company August 2015 - Present
Vision Solutions June 2011 - Present
Do IT Smarter May 2010 - May 2011
CTC Technologies August 2008 - April 2010
DoubleTake Software February 2004 - July 2008
JMC Group August 2001 - January 2004
IISI February 1994 - July 2001
Skills
Managed Services, Consultative Selling, New Business Development, Disaster Recovery, Strategy Development, Selling, SaaS, Strategy, Result Oriented, Channel, Channel Partners, Cloud Computing, Enterprise Software, Solution Selling, Salesforce.com, Partner Management, Start-ups, Management, Sales Management, Sales, Business Strategy, Sales Process, Account Management, Sales Enablement, Strategic Partnerships, Direct Sales, Business Alliances, Recruiting, Go-to-market Strategy, Customer Retention, Business Development, Professional Services, Software Industry, CRM, Channel Sales, Storage, Demand Generation, Storage Virtualization, Lead Generation, Multi-channel Marketing, Product Marketing, Strategic Alliances, Networking, Pre-sales, Virtualization, Product Management, HP, Data Center, Resellers, Unified Communications
Education
Ball State University 1989 — 1991
Business Administration and Management, General
ServiceNow – The Enterprise Cloud Company June 2015 - Present
Simpson Thacher & Bartlett September 2009 - June 2015
Chicago Appleseed Fund for Justice May 2007 - August 2007
American Bar Foundation June 2004 - August 2006
Skills
Litigation, Antitrust Law, Securities Litigation, Corporate Internal..., FCPA, Risk Assessment, Intellectual Property, Legal Discovery, Jury Trials, Depositions, Motions, Negotiation
Education
Duke University School of Law 2006 — 2009
Juris Doctor, Cum Laude
Northwestern University 2002 — 2006
Bachelor of Arts, Cum Laude, Departmental Honors, Political Science, History
ServiceNow – The Enterprise Cloud Company March 2014 - Present
MicroTech January 2012 - March 2014
MicroTech 2010 - 2012
Dovel Technologies 2008 - 2010
Skills
Human Resources, HRIS, Training, Employee Benefits, Process Improvement, Employee Training, Strategic Planning, Employee Relations, ITIL v3 Foundations..., Applicant Tracking..., Program Management, System Administration, Management, Information Technology, Policy, Strategic Partnerships, Relationship Management, Cloud Computing, CRM, Sales, Strategy, Leadership, SaaS, Vendor Management, Salesforce.com, Business Development, Channel Partners
Education
Franklin & Marshall College 2003 — 2007
BA, Government
ServiceNow – The Enterprise Cloud Company January 2015 - Present
ServiceNow - The Enterprise IT Cloud Company April 2014 - January 2015
ServiceNow August 2012 - April 2014
ServiceNow December 2011 - July 2012
ServiceNow June 2011 - November 2011
ServiceNow January 2011 - May 2011
ServiceNow December 2009 - December 2010
Intuit 2007 - 2009
Skills
SaaS, iPhone development, PaaS, ITIL, Outstanding Customer..., Professional Services, Customer Focus, iOS development, Customer Service, Customer Oriented, Sales, Management, Team Leadership, Visionary, Forward Planning, Forward Thinking, Corporate Communications, Team Building, Recruiting, Product Development, Follow Through, Following Up, Scalability, Microsoft Excel, PowerPoint, Presenter, Presentation Development, Technical Presentations, Organization, Organizational..., Team Management, Interviewing Skills, Telephone Interviewing, Coaching, Constructive Feedback, Professional..., Listening to customers, LinkedIn, Persuasion, Persuasive Speaker, Persuasive Presentations, Persuasive Presentation..., Storytelling, Interactive Storytelling, Service-Now, JavaScript, Cloud Computing, Information Technology, Networking, Enterprise Software
Education
University of California, Santa Cruz
BS, Information Systems Management
Universiteit Maastricht 2005 — 2005
Operations Research, Decision Analysis, Linear Programming
ServiceNow – The Enterprise Cloud Company November 2014 - Present
Axella Insurance Services August 2012 - November 2014
The Lodge at Torrey Pines December 2003 - November 2014
Marcus & Millichap July 2009 - December 2009
Skills
Customer Service, Leadership, Sales, Microsoft Excel, Microsoft Office, Management, Event Planning, Time Management, Social Media, SaaS
Education
California State University-San Marcos - College of Business Administration 2004 — 2009
Business Administration, Finance
Consultant April 2015 - Present
ServiceNow – The Enterprise Cloud Company October 2014 - March 2015
ServiceNow - The Enterprise Cloud Company January 2007 - September 2014
Skills
Solution Selling, Management, Sales Process, Sales Operations, SaaS, Enterprise Software, Cloud Computing
Education
Indiana University - Kelley School of Business 1977 — 1981
Marketing, Business, Management, Marketing, and Related Support Services
ServiceNow – The Enterprise Cloud Company July 2015 - Present
HEAT Software (formerly FrontRange) March 2008 - April 2015
ServiceNow – The Enterprise Cloud Company 2015 - 2015
ServiceNow – The Enterprise Cloud Company 2015 - 2015
Robert Half Technology March 2007 - April 2008
Configuresoft January 2006 - March 2007
Hewlett-Packard September 2003 - December 2005
March of Dimes January 2000 - September 2003
Fort Sill Federal Credit Union December 1996 - January 2000
US Army October 1991 - November 1996
Skills
SaaS, Cloud Computing, Salesforce.com, Enterprise Software, Solution Selling, Professional Services, IT Service Management, Business Intelligence, ITIL, IT Management, Pre-sales, Managed Services, VMware, Sales Management, Integration, Strategic Partnerships, Sales Process, CRM, Solution Architecture, Channel Partners, Sales, Data Center, IT Strategy, Lead Generation, Sales Enablement, Virtualization, Enterprise Architecture, Partner Management, Security, VoIP, Product Management, Channel, Software Project..., Management, Storage, Disaster Recovery, Unified Communications
Education
Colorado State University-Pueblo 2001 — 2004
Bachelor's Degree in Social Science, Minor in Sociology
Cameron University 1994 — 1999
Associate of Science (A.S.) with an emphasis in Business
Radford School
Radford School
ServiceNow – The Enterprise Cloud Company January 2015 - Present
ServiceNow - The Enterprise IT Cloud Company March 2014 - Present
ServiceNow January 2013 - Present
Service-now.com May 2011 - December 2012
Deloitte Consulting August 2010 - May 2011
Qualcomm, Inc. September 2001 - August 2010
Gateway October 2000 - October 2001
Deloitte Consulting June 1996 - October 2000
Nestle 1993 - 1996
Skills
Web Applications, Center of Excellence, IT Strategy, IT Transformation, IT Service Management, ITIL v3 Foundations..., ITIL, SaaS, Call Center, IT Operations, Cloud Computing, Business Strategy, PaaS, Disaster Recovery, Service Delivery, Information Technology, Program Management, System Deployment, Call Centers, Service Management, Service-Now
Education
California State University-Fullerton 1987 — 1990
ServiceNow – The Enterprise Cloud Company July 2015 - Present
JoVE January 2014 - June 2015
Skills
Enterprise Software, Service Management, IT Service Management, Sales, Business Development, IT Strategy, Sales Prospecting, Portuguese, GIS, Gerenciamento de...
Education
Framingham State University
Bachelor’s Degree, Liberal Studies
Universidade Federal do Paraná
Geography
ServiceNow – The Enterprise Cloud Company July 2015 - Present
The Weather Channel March 2014 - June 2015
The Weather Channel July 2011 - February 2014
Georgia Institute of Technology January 2011 - May 2011
Concurrent Computer Corporation May 2010 - October 2010
3i Infotech May 2007 - August 2007
Skills
JavaScript, jQuery, MySQL, PHP, CSS, AJAX, Apache, Eclipse, Java, HTML, JSP, Linux, Angular JS, JSON, XML, Subversion
Education
Georgia Institute of Technology 2009 — 2011
Master's, Computer Science
Vellore Institute of Technology 2005 — 2009
B.Tech, Information Technology
ServiceNow – The Enterprise Cloud Company February 2015 - Present
Citrix Systems, Inc. 2013 - 2015
VMware, Inc. 2012 - 2013
SUMMUS Software, Inc. 2011 - 2012
Oracle Corp. 2008 - 2011
BEA Systems Inc. 2005 - 2008
Sun Microsystems Inc. 2003 - 2005
Openwave Systems Inc. 2001 - 2002
AlterEgo Networks, Inc. (acquired by Macromedia) 2000 - 2001
Sun Microsystems, Inc. (Sun-Netscape Alliance) 1999 - 2000
Education
Cornell University 1985 — 1989
B.S.
ServiceNow – The Enterprise Cloud Company January 2015 - Present
Retail Solutions Inc. May 2014 - August 2014
Wartsila Finland Oy. May 2012 - July 2012
Villanova University May 2011 - July 2011
Skills
Artificial Intelligence, NLP, Machine Learning, Mathematical Modeling, Optimization, Numerical Analysis, Operations Research, Regression Analysis, Matlab, Statistical Data..., Python, R, Core Java, SQL, Stochastic Processes, MapReduce, Graphs, Web Intelligence, Data Mining, Algorithms, Analytics, Statistics, Signal Processing, Cybernetics
Education
Georgia Institute of Technology 2013 — 2014
Master of Science (M.S.), Computational Science & Engineering
Indian Institute of Technology, Delhi 2009 — 2013
Bachelor of Technology (BTech), Industrial and Production Engineering
ServiceNow – The Enterprise Cloud Company April 2015 - Present
ServiceNow - The Enterprise IT Cloud Company July 2013 - Present
ServiceNow - The Enterprise IT Cloud Company November 2012 - June 2013
ServiceNow - The Enterprise IT Cloud Company February 2012 - October 2012
ServiceNow - The Enterprise IT Cloud Company September 2011 - January 2012
Peregrine Semiconductor December 2007 - September 2011
UC San Diego June 2006 - December 2007
The Classical Academies May 2004 - June 2006
Skills
HTML, Process Improvement, Problem Solving, JavaScript, XML, Business Analysis, Java, Python, Software Project..., Enterprise Architecture, Web Design, Web Applications, Web Application Design, CSS, Service-Now, Database Design, SDLC, CRM, Large Systems..., Requirements Analysis, Creative Solutions, Visio, Agile Methodologies, Integration, Software Development, Business Intelligence, SQL, Cloud Computing, Scrum, Enterprise Software, SaaS, ITIL, Solution Architecture, Databases, Web Development, Programming, Business Process..., Business Process, Web Services, SOAP, IT Service Management, Professional Services, IT Management, Agile Project Management, Unix, Software Documentation, IT Operations, Linux, IT Strategy
Education
Biola University
Communication and Media Studies
ServiceNow - The Enterprise IT Cloud Company July 2014 - Present
ServiceNow – The Enterprise Cloud Company June 2013 - July 2014
Skills
PowerPoint, Microsoft Excel, Microsoft Office, Data Analysis, Microsoft Word
Education
University of California, Davis 2008 — 2010
• B.A., Economics
Diablo Valley College 2005 — 2007
IGETC
ServiceNow – The Enterprise Cloud Company September 2015 - Present
EGC August 2004 - Present
Skills
Software Development, Podcasting, Linux, HTML, Agile Methodologies, CSS, JavaScript, Java, Mobile Applications, Python, Unix, XML, Books, Web 2.0, Start-ups, SEO, Product Management, Project Management, Enterprise Software, PHP, Groovy, Perl, Service-Now, SQL, Web Services, Software Engineering, SOA, ServiceNow, Service-now.com, Test Driven Development
Education
University of Louisiana at Lafayette 1995 — 1997
MS, Computer Science
Georgia Institute of Technology 1985 — 1990
BS, Chemistry
ServiceNow – The Enterprise Cloud Company March 2014 - Present
BMC Software September 2010 - March 2014
Pepsi Beverages Company June 2006 - September 2010
Siemens Information Systems Ltd September 2003 - June 2006
Skills
IT Service Management, ITIL, CMDB, Business Management, Configuration Management, ITIL Certified, IT Management, Business Service..., SDLC, Management, BMC Remedy, Technical Support, Enterprise Software, Service Desk, Solution Architecture, Enterprise Architecture, IT Operations, Systems Management, Service Management, Integration
Education
Lee University 1998 — 2003
Bachelor of Science, Computer Information Systems
ServiceNow – The Enterprise Cloud Company February 2015 - Present
ServiceNow - The Enterprise IT Cloud Company July 2014 - January 2015
ServiceNow - The Enterprise IT Cloud Company June 2014 - July 2014
Body Armor Nutrition LLC May 2013 - May 2014
Infinity Management International January 2013 - May 2013
Skills
Accounts Payable, Sales, QuickBooks, Payroll, Finance, Social Media, Financial Modeling, Strategic Financial..., Internal Controls, Internal Audit, Analytical Skills, Enterprise Risk..., Microsoft Excel, Intacct, GAAP, Leadership, Team Leadership, Teamwork, Accounts Receivable, A/R Collections, Forecasting, Cash Flow Forecasting
Education
Loyola Marymount University, College of Business Administration 2011 — 2014
Bachelor of Business Administration (B.B.A.), Finance, General
Junipero Serra High School 2006 — 2010
University of California San Diego - School of Extended Studies and Public Programs
Accounting Certificate
ServiceNow – The Enterprise Cloud Company June 2015 - Present
Inforward January 2011 - Present
Fairway Technologies February 2015 - June 2015
First Allied Securities, Inc. June 2013 - February 2015
Redwood Logistics (formerly TSE) August 2013 - February 2014
NestWise January 2013 - May 2013
LPL Financial January 2012 - March 2013
LPL Financial November 2005 - November 2011
Aon Hewitt December 2001 - November 2005
Skills
WCF, AngularJS, Bootstrap, .NET, Web Services, SOA, C#, Entity Framework, Microsoft SQL Server, Agile Methodologies, Web Applications, SQL, JavaScript, Software Development, SDLC, Web Development, Databases, ASP.NET MVC, Enterprise Architecture, ASP.NET, jQuery, HTML 5, E-commerce, Scrum, CRM, Product Management, Web Design, Visual Studio, T-SQL, AJAX, CSS, Project Management, Database Design, TFS, Oracle, Entrepreneurial Skills, Multi-threaded..., Financial Software..., Git
Education
Indiana University - Kelley School of Business 1998 — 2001
Bachelor of Science, Business, Computer Information Systems
ServiceNow – The Enterprise Cloud Company July 2015 - Present
TargetSolutions December 2013 - June 2015
TargetSolutions April 2012 - December 2013
TargetSolutions January 2011 - April 2012
Skills
Marketing, Email Marketing, Social Media, Social Media Marketing, Online Marketing, Lead Generation, Account Management, Strategic Planning, Business Development, Salesforce.com, Management, Blogging, Multimedia, Strategic Partnerships, Marketing Communications, Advertising, Sales, Dreamweaver, CRM, SaaS
Education
California State University San Marcos 2008 — 2013
Bachelor of Science (B.S.), Business Administration, emphasis in Management
ServiceNow – The Enterprise Cloud Company November 2013 - Present
Salesforce.com October 2009 - 2013
Salesforce.com December 2004 - 2009
PeopleSoft June 2003 - December 2004
Skills
Agile Methodologies, Test Automation, Scrum, Enterprise Software, Cloud Computing, Scalability, SaaS, Software Engineering
Education
Karnatak University
B.E., Computer Science
ServiceNow – The Enterprise Cloud Company April 2014 - Present
Webrite Group, Inc. December 2006 - May 2014
DefenseWeb Technologies, Inc. October 2008 - March 2009
Vignette August 2003 - December 2006
Chicago Mercantile Exchange September 2002 - August 2003
BroadVision July 2000 - August 2002
Sprint 1999 - 2000
ESI January 1998 - June 1999
Skills
Vignette, SOA, Enterprise Architecture, Java, Tomcat, Agile Methodologies, Weblogic, Cloud Computing, Software Development, Enterprise Content..., Architecture, XML, JavaScript, AJAX, Java Enterprise Edition, Linux, Hibernate, JSP, Microsoft SQL Server, Websphere, SaaS, Web Services, WebLogic
Education
Texas A&M University 1996 — 1997
Master of Science, Computer Science
Fudan University 1990 — 1995
B.S., Computer Science
ServiceNow – The Enterprise Cloud Company April 2015 - Present
Olympus Communication Technology of America November 2014 - March 2015
Boston Scientific October 2007 - October 2014
LanceSoft, Inc. January 2007 - September 2007
Honeywell Technology Solutions, Inc. March 2002 - December 2006
Aeronautical Development Agency April 2000 - August 2000
Skills
Software Development, C#, Embedded Systems, Object Oriented Design, Test Automation, Python, C++, Agile Methodologies, Requirements Analysis, C, Testing, RTOS, Device Drivers, ClearCase, Firmware, System Architecture, Medical Devices, ISO 13485, Automation, Algorithms, XML, .NET, Visual Studio, ATL COM, Debugging, DO-178B, TCP/IP, Microsoft SQL Server, JavaScript, SQL, Subversion, Software Engineering, Embedded Software, MFC, Software Design, JIRA, Multithreading
Education
National Institute of Technology Tiruchirappalli 2000 — 2002
Master of Engineering (M.E.), Computer Science, 9.25/10 (First in class)
Bangalore University 1995 — 1999
Bachelor of Engineering (B.E.), Computer Science & Engineering, 78/100 (First in class)
ServiceNow – The Enterprise Cloud Company March 2015 - Present
Intreis January 2014 - March 2015
Efficient Technology, LLC July 2012 - December 2013
Fruition Partners 2010 - 2012
ServiceNow 2009 - 2010
Oneppo Consulting 2008 - 2009
Kenneth Boroson Architects 2002 - 2006
Yale University 1998 - 2000
Skills
ServiceNow, IT Service Management, ITIL, Cloud Computing, PaaS, SaaS, Strategic Planning, Product Development, JavaScript, Software Development, Team Leadership, Negotiation, Business Analysis, Management Consulting, Business Strategy, Entrepreneurship, Service-Now, SDLC, Product Management, IT Management, Change Management, Outsourcing, Project Management, Leadership, Management, Enterprise Software, Data Center, Professional Services, Vendor Management, Consulting, Integration
Education
University of California, San Diego - The Rady School of Management 2006 — 2008
Master of Business Administration (M.B.A.)
Quinnipiac University 1999 — 2002
BS
Rutgers University-New Brunswick 1998 — 1998
Clarkson University 1997 — 1998
Guilford High School 1994 — 1998
ServiceNow – The Enterprise Cloud Company January 2013 - Present
ServiceNow June 2012 - Present
Datalink April 2011 - June 2012
Carlson Marketing WorldWide January 2010 - January 2011
American Family Insurance October 2007 - January 2010
Pepperweed Consulting September 2006 - January 2010
Carlson Marketing WorldWide 2010 - 2010
HCSC September 2006 - October 2007
Aeritae 2006 - 2006
Great River Energy 2001 - 2005
Skills
ITIL, IT Service Management, Service Delivery, Change Management, Incident Management, Configuration Management, Service Desk, Managed Services, Service Management, IT Operations, Vendor Management
Education
Bemidji State University 1997 — 2001
BS, Computer Science
ServiceNow – The Enterprise Cloud Company March 2015 - Present
ServiceNow - The Enterprise IT Cloud Company January 2013 - March 2015
BlueCat Networks August 2010 - January 2013
Symantec July 2008 - August 2010
Symantec June 2009 - April 2010
Symantec April 2007 - July 2008
Altiris, Inc. August 2006 - April 2007
Altiris August 2004 - August 2006
Novell March 2002 - July 2004
Novell February 2001 - March 2002
Skills
Cross-functional Team..., Customer Relations, Sales Enablement, Deployment, Product Life Cycle..., Curriculum Development, Consultant Enablement, Technical Enablement, CISSP, Process Engineering, Services Offering..., Education, Business Skills..., Program Management, Solution Architecture, System Deployment, Professional Services, Cloud Computing, Product Lifecycle..., Active Directory, Windows Server, Virtualization, Enterprise Software, Pre-sales, Integration, Strategy, Microsoft SQL Server, Customer Service
Education
Duke University 1990 — 1994
BSE, Electrical Engineering, Computer Science
North Branford High School 1986 — 1990
HS Diploma, General studies
ServiceNow – The Enterprise Cloud Company June 2015 - Present
ServiceNow November 2012 - Present
Gen Probe July 2010 - November 2012
Hospira January 2005 - July 2010
California State University San Marcos August 2005 - May 2007
SAIC 2003 - 2004
Skills
Agile Methodologies, Medical Devices, Quality Assurance, Testing, Software Documentation, Visio, Project Management, Requirements Analysis, Software Development, Regression Testing, Cross-functional Team..., Team Leadership, Leadership, Process Improvement, SharePoint, Security, SDLC, Software Quality..., Management, Scrum, Integration, Test Planning, Validation, FDA, Unix, Test Cases, Quality System, SQL, XML, Process Simulation, Quality Center, System Testing, Craft Beer
Education
California State University-San Marcos 2001 — 2007
BA, Mass Media and Communications
Poway 1998 — 2001
ServiceNow – The Enterprise Cloud Company December 2014 - Present
Axcient February 2012 - December 2014
Google January 2010 - November 2011
Florida International University May 2007 - November 2009
A.D.A. Engineering, Inc August 2005 - February 2006
Florida Power & Light, FIBERNET July 2003 - December 2003
Miami Dade College January 2000 - April 2002
Skills
Troubleshooting, Linux, Active Directory, Networking, Servers, Testing, Technical Support, Hardware, System Administration, Cloud Computing, Windows 7, Windows Server, MySQL, Microsoft Office, Windows, Computer Hardware, TCP/IP, SaaS, DNS, Virtualization, Matlab, C++, Access, Operating Systems, IT Operations, Wireless, Pspice, VMware, Unix, Norton Ghost, HTML, XML, Mac OS, Bash, Team Leadership, Network Administration, Shell, Microsoft Exchange, CCNA, Google Apps, Field Support, Acronis, Network Security, ServiceNow, Salesforce.com, Cisco IOS, Python Training, JIRA, Backup & Recovery..., Antivirus
Education
Florida International University 2004 — 2009
Miami Dade College 2000 — 2004
Associate's Degree
ServiceNow – The Enterprise Cloud Company April 2015 - Present
Exponent, Inc. October 2011 - April 2015
TIBCO Software October 2000 - October 2011
Remedy Corporation February 1996 - October 2000
Skills
Purchasing, Management, Contract Negotiation, Global Sourcing, Strategic Sourcing, Cross-functional Team..., Supply Chain Management, Sourcing, Vendor Management, Forecasting, Contract Management, Negotiation, Strategy, E-procurement
Education
De Anza College
ServiceNow – The Enterprise Cloud Company December 2013 - Present
EMC March 2006 - November 2013
Deltek 2004 - 2006
Domani Software Services 2003 - 2004
Genuity 2000 - 2003
Tecolote Research, Inc. 1994 - 2000
Skills
Go-to-market Strategy, Enterprise Software, Cloud Computing, SaaS, Product Marketing, Demand Generation, Strategic Partnerships, Sales Enablement, Business Alliances, Lead Generation, Program Management, Marketing
Education
Babson College - Franklin W. Olin Graduate School of Business
University of Arizona
BA, Economics
ServiceNow – The Enterprise Cloud Company April 2015 - Present
Wellington Management December 2003 - April 2015
Belenos, Inc 2000 - 2003
GTE Internetworking 1999 - 2000
Network Plus 1994 - 1999
Skills
Project Management, Vendor Management, Program Management, Business Analysis, SDLC, Solaris, Data Migration, IT Strategy, Oracle, Linux, Oracle RAC, Software Project..., Integration, SharePoint, Process Improvement, Management, PeopleSoft, Visio, Strategic Planning, Change Management, Leadership, Vendor Relationships, Databases, IT Service Management, ServiceNow, ITIL
Education
Fashion Institute of Design & Merchandising 1989 — 1991
ServiceNow – The Enterprise Cloud Company August 2015 - Present
ServiceNow - The Enterprise IT Cloud Company August 2013 - August 2015
Service-now.com October 2011 - August 2013
Hewlett-Packard March 1999 - October 2011
Education
Ecole Centrale Paris 1996 — 1999
ServiceNow – The Enterprise Cloud Company November 2014 - Present
Zensar Technologies April 2010 - November 2014
At Cisco Systems Inc (Employer: Zensar Technologies Inc) April 2004 - November 2014
Syntel December 2002 - April 2004
CashTech Solutions (Currently: FundTech) May 2000 - December 2002
Supreme Petrochem Ltd July 1996 - October 1999
Skills
SDLC, Requirements Gathering, Business Requirements, Requirements Analysis, Analysis, Flow Diagrams, Functional..., Use Case Authoring, BAT, UAT coordination, Testing, Software Project..., Functional Testing, Solution Architecture, Business Intelligence, New Business Development, SOA, Java Enterprise Edition, Business Process, User Acceptance Testing, Quality Assurance, Global Delivery
Education
College of Engineering Pune 1992 — 1996
Bachelor of Engineering (B.E.), Instrumentation and Controls
ServiceNow – The Enterprise Cloud Company November 2014 - Present
VMware February 2010 - Present
Beckman Coulter January 2009 - February 2010
BNSF Railway April 2008 - December 2008
Invitrogen January 2007 - April 2008
Skills
Data Warehousing, ETL, Informatica, Business Objects, OBIEE, Data Integration, Unix Shell Scripting, Data Modeling, PL/SQL, Databases, Oracle, XML, Business Intelligence, SDLC, Requirements Analysis, Shell Scripting
Education
Western Michigan University 2004 — 2006
Koneru Lakshmaiah College of Engineering
ServiceNow – The Enterprise Cloud Company June 2015 - Present
CompuCom September 2014 - June 2015
CompuCom August 2011 - September 2014
Cognizant Technology Solutions September 2009 - August 2011
Pepperweed Consulting March 2008 - September 2009
Echostar June 1998 - February 2008
Echostar Communication Corp 1998 - 2008
Echostar Satellite LLC 1998 - 2008
Dish Network 1998 - 2008
Echostar Communications Corporation 1998 - 2008
Skills
IT Management, ITIL, Infrastructure, IT Service Management, Program Management, Vendor Management, Business Analysis, SDLC, Management, Service Delivery, Customer Service, Leadership, Requirements Analysis, Troubleshooting, Information Technology, Integration, Consulting, Outsourcing, Business Process, IT Strategy, PMP, Project Management, Systems Analysis, Process Improvement, Business Process..., IT Operations, PMO, Disaster Recovery, Data Center, Team Leadership
Education
Florida Metropolitan University 1992 — 1996
ServiceNow – The Enterprise Cloud Company January 2015 - Present
ServiceNow - The Enterprise Cloud Company January 2014 - Present
BMC Software June 2013 - January 2014
BMC Software April 2012 - June 2013
IBM November 2010 - April 2012
Compuware Corporation July 2008 - December 2010
LANDesk Software January 2007 - July 2008
LANDesk Software April 2006 - December 2006
UC Irvine 2004 - April 2006
Hydrabaths Inc. 2002 - 2004
Skills
Courseware Development, Network Engineering, Pre-sales, Enterprise Software, IT Service Management, Systems Management, Enterprise Architecture, ITIL, IT Strategy, Management, Solution Architecture, Solution Selling, Project Management, Selling, Sales Enablement, Software Industry, Service Management, Integration, Software Project..., IT Management, Training, IT Operations, Strategy, SaaS, Education Software, Business Intelligence, Sales, Program Management, Account Management, Value-added, Security, Virtualization, HP, Servers, Professional Services, Salesforce.com, Data Center, Lead Generation, Channel Partners, Sales Operations, Leadership, Business Alliances, Managed Services, ERP, Partner Management, Storage, Volunteering, Thought Leadership, Go-to-market Strategy, Consulting
Education
Lafayette College 1984 — 1988
Bachelor of Arts Economics and Business, Art Minor
Kent State University- Switzerland 1987 — 1987
ServiceNow – The Enterprise Cloud Company April 2015 - Present
Skills
Location Based Services, Enterprise Software, Remote Monitoring, Wireless, Mobile Devices, Solution Selling, M2M, Telecommunications, Wireless Networking, Mobile Technology, Account Management, Strategic Partnerships, Blackberry, Windows Mobile, New Business Development, B2B, Business Development, Cellular Communications, Cloud Computing, Networking, Sales Management, Sales Process, Solutions Marketing
Education
Bethel University 2011 — 2013
Master of Business Administration (M.B.A.)
University of Minnesota-Twin Cities 1996 — 1999
Bachelor of Science, Cell Biology/Genetics
ServiceNow – The Enterprise Cloud Company July 2015 - Present
Qualcomm Connected Experiences June 2013 - May 2015
Snaptracs, Inc. March 2011 - June 2013
Qualcomm Internet Services January 2002 - March 2011
Skills
Java, Software Design, JavaScript, REST, Object Oriented Design, HTML, NodeJS, CSS, MongoDB, JUnit, Test Automation, Bootstrap, C, Wearables, SQL
Education
Georgia Institute of Technology 2000 — 2001
MS, Computer Science
Morehouse College 1996 — 2000
BS, Computer Science
ServiceNow – The Enterprise Cloud Company January 2015 - Present
Cisco Systems October 2013 - December 2014
Cisco Systems September 2011 - September 2013
Cisco Systems May 2009 - August 2011
Cisco September 2008 - May 2009
Consulting Company September 1997 - November 2000
Skills
Business Analysis, SDLC, Project Management, Change Management, Software Project..., Program Management, Agile Methodologies, Integration, Software Development, Vendor Management, Analysis, Project Portfolio..., PMP, Business Process, Analytical Reporting, Microsoft Excel, Microsoft Project, Requirements Analysis, Cross-functional Team...
Education
Bangalore University 1993 — 1997
Bachelor of Engineering, Computer Science
Stella Maris High School, Bangalore, India 1988 — 1991
ServiceNow – The Enterprise Cloud Company April 2015 - Present
ServiceNow - The Enterprise IT Cloud Company October 2013 - March 2015
ServiceNow - The Enterprise IT Cloud Company June 2013 - October 2013
Insight Global February 2012 - May 2013
Chicago Wealth Management August 2010 - December 2011
Ameri-Star Homes July 2009 - August 2010
Skills
Business Development, Cold Calling, CRM, Enterprise Software, Sales, Sales Operations, Marketing Communications, Marketing, Strategy, Lead Generation, Customer Satisfaction, Sales Process, Management, New Business Development, Direct Sales, Leadership, Process Improvement, Solution Selling, Sales Presentations, Account Management, Consulting, Networking, Key Account Management, Key Account..., Manage Client..., Cloud Computing, Integration, Selling, Organizational..., Building Relationships, Service Delivery..., Business Process, Competitive Analysis, Professional Services, Strategic Partnerships, SaaS, Go-to-market Strategy, Managed Services, IT Service Management, Channel Partners, Partner Management, Partner Development, Channel Sales, Channel Partner..., Vendor Management, B2B, Information Technology, Microsoft Excel, Social Media Marketing
Education
Arizona State University, W. P. Carey School of Business
BS, Marketing
Applied Systems 2013 - Present
Undertone 2001 - Present
Innovative Interfaces 2012 - Present
ServiceNow – The Enterprise Cloud Company 2005 - Present
Kronos 2007 - Present
JMI Equity 1998 - Present
Ellucian 2009 - 2013
TC3 2006 - 2010
Intergraph Corporation 2006 - 2010
DoubleClick 2005 - 2008
Skills
Venture Capital, Mergers, Strategic Partnerships, SaaS, Start-ups, Corporate Development, Enterprise Software, Strategic Planning, Business Strategy, Entrepreneurship, Management Consulting, Private Equity, Cloud Computing, Financial Modeling, Executive Management, Due Diligence, Product Management, Business Development, Valuation, New Business Development
Education
Harvard Business School 1988 — 1990
MBA
Stanford University 1980 — 1984
AB, Economics
ServiceNow – The Enterprise Cloud Company January 2015 - Present
ServiceNow - The Enterprise IT Cloud Company July 2013 - Present
SoftClouds LLC January 2012 - June 2013
Kyocera Communications, Inc October 2011 - December 2011
Ten23 Software January 2011 - September 2011
CollisionSync August 2010 - December 2010
Torrent Pharmaceuticals Ltd January 2008 - June 2008
Skills
Android, Eclipse, Java, Perl, JavaScript, C++, SQL, XML, jQuery, Web Services, AJAX, Servlets, SQLite, Web Development, IT Service Management, Change Management, Workday, SOAP, REST, Eloqua, HRIS, HRIT, Project Planning, Project Management, Mobile Applications
Education
San Diego State University-California State University 2008 — 2010
Masters of Science (MS) Computer Science
Gujarat University 2004 — 2008
B.E, Computer Engineering
Best High School
ServiceNow – The Enterprise Cloud Company July 2015 - Present
ERA Europe October 2014 - Present
Independent Contractor June 2010 - Present
AssistRx June 2014 - October 2014
Full Sail University May 2013 - June 2014
Xulon Press October 2013 - December 2013
Wyndham Vacation Ownership 2004 - February 2009
Mary H St. John pool May 2000 - August 2004
Skills
Web Development, Web Design, CSS, HTML 5, ActionScript, JavaScript, PHP, jQuery, HTML, Flash, Flash Animation, MySQL, Social Networking, User Interface Design, Firebug, XHTML, User Interface, Microsoft Office, HTML5, Usability, Leadership, Object Oriented Modeling, Object Oriented Design, Design Patterns, JSON, Git, CMS, Graphic Design, XML, User Experience, Adobe Creative Suite, AJAX, OOP, Information Architecture, Programming, Eclipse, SQL, SEO, Usability Engineering, OS X
Education
Full Sail University 2010 — 2012
BS, Web Design and Development
Northeast State 2006 — 2009
AS, Computer Science specializing in Web Design and Development
Virginia High School 1999 — 2002
Diploma, General Studies
ServiceNow – The Enterprise Cloud Company February 2015 - Present
Oracle November 2012 - February 2015
Sagent Partners November 2010 - November 2012
CTC INC. May 2010 - November 2010
RightStar Systems November 2009 - May 2010
E & E CPA's 2006 - 2009
Skills
Salesforce.com, Cloud Computing, CRM, Business Development, Professional Services, Strategy, Lead Generation, SaaS, Enterprise Software, ERP, Account Management, Direct Sales, Strategic Partnerships, Cold Calling, Sales Process, Solution Selling, Business Analysis, Vendor Management, Selling, Program Management, Business Intelligence, Consulting, Integration, Leadership, Team Leadership, Start-ups, Business Process..., Security, Sales
Education
Elon University - Martha and Spencer Love School of Business
BS - Business Administration, Management
Università degli Studi di Perugia
ServiceNow – The Enterprise Cloud Company September 2015 - Present
Axcient January 2015 - Present
MapR Technologies February 2014 - January 2015
Axcient December 2012 - April 2014
Liquid Robotics May 2012 - November 2012
Maximum Impact Human Resources Consulting Company March 2009 - April 2012
Infinity Financial December 2002 - March 2009
Skills
Recruiting, Sourcing, Talent Acquisition, Applicant Tracking..., Interviews, Screening, Management, Strategic Sourcing, Sales, Cold Calling, Business Development, Human Resources, Customer Service, Boolean Searching, Talent Management, Global Sourcing, Jobvite, Team Building, Social Media, Temporary Placement, Scheduling, Job Descriptions, Start-ups, Networking, Salesforce.com
Education
Colorado Mesa University
Gavilan College
Gilroy High
ServiceNow – The Enterprise Cloud Company February 2015 - Present
Apple Inc (V: Wipro) December 2014 - February 2015
Hitachi Data Systems (V: Softsol Inc) June 2014 - November 2014
Cisco (V: Softsol Inc) January 2012 - May 2014
Cisco (V: Tech Mahindra) September 2008 - November 2011
HCL Technologies July 2006 - August 2008
Skills
Oracle, Flex, J2EE Application..., Weblogic, Unix, Spring, Saba LMS, Core Java, Flash, Sun Certified Java..., J2EE Web Services, SoapUI, SOAP, Moodle, ActionScript, Websphere, Jive, Jive SBS, Node.js, Java, Agile Methodologies, Requirements Analysis, JIRA, Github, Git, Scrum, Jenkins, PostgreSQL, pgAdmin, Agile Project Management, Software Project...
Education
Jamia Millia Islamia 2003 — 2006
Master, Computer Application
ServiceNow – The Enterprise Cloud Company July 2014 - Present
Xilinx June 2014 - July 2014
Xilinx January 2013 - May 2014
Xilinx March 2012 - December 2012
Wyse Technology February 2009 - March 2012
Berkeley Communications June 2006 - December 2008
Skills
Accounts Payable, Account Reconciliation, Microsoft Office, Accruals, Journal Entries, Reconciliation, Accounting, General Ledger, Excel, Outlook
Education
California State University-Hayward 2009 — 2011
Bachelor of Science (B.S.), Accounting and Finance
San Francisco State University, College of Business 2008 — 2008
ServiceNow – The Enterprise Cloud Company January 2014 - Present
VMware June 2011 - October 2013
Google Inc January 2007 - June 2011
Mahindra Satyam April 2004 - January 2007
Skills
Selenium, TestNG, JUnit, Perl, Java, Quality Assurance, Black Box Testing, Test Automation, Test Planning, Bugzilla, System Testing, Regression Testing, Test Cases, Test Strategy, Manual Testing, Agile, Android, Core Java, Testing, Scrum, Cloud Computing, Hybrid Cloud, Java API, WebDriver, VMware
Education
Jawaharlal Nehru Technological University 1999 — 2003
Bachelor of Technology, Computer Science
The Scripps Research Institute May 2013 - Present
Allostere Inc. June 2011 - Present
Q-MOL L.L.C. November 2008 - Present
ServiceNow – The Enterprise Cloud Company February 2015 - Present
Sentrian Inc, formerly JointlyHealth November 2013 - January 2015
Sanford-Burnham Medical Research Institute March 2010 - November 2013
UC San Diego December 2009 - March 2010
Sanford-Burnham Medical Research Institute February 2006 - September 2009
The Scripps Research Institute February 2006 - August 2009
The Scripps Research Institute September 2002 - February 2006
Skills
Drug Design, Computational Biology, Drug Discovery, High Throughput..., Biomarker Discovery, Biochemistry, In Vitro, Biotechnology, Lifesciences, MS Windows and Linux..., Web applications..., Django, Drupal, Java, JavaScript, Python, MySQL, OpenGL, Image Analysis, Bash, Perl, Nokia Qt, Atlassian JIRA, XAML, .NET, C#, C/C++
Education
University of South Florida College of Medicine 1996 — 2002
Ph.D. in Medical Sciences, Biochemistry and Molecular Biology
Lomonosov Moscow State University (MSU) 1991 — 1996
M.S., Chemistry
ServiceNow – The Enterprise Cloud Company November 2014 - Present
Cisco Systems November 2012 - November 2014
Cisco Systems May 2010 - November 2012
DK Bruhn Inc. January 2004 - May 2010
Participate Systems May 2000 - January 2004
Microaid May 1999 - May 2000
CDW June 1998 - April 1999
Skills
QoS, Unified Communications, Cisco IOS, Cloud Computing, Network Architecture, Go-to-market Strategy, Cisco Technologies, Enterprise Software, Analytics, IP, Program Management, Product Management
Education
Bradley University
Bachelor of Science (BS)
ServiceNow – The Enterprise Cloud Company April 2015 - Present
Altisource Solutions, Inc. December 2013 - March 2015
Little City Baking Company March 2013 - December 2013
Seyfarth Shaw October 2008 - February 2013
Skills
Intellectual Property, Trade Secrets, Commercial Litigation, Client Counseling, Registered Patent..., Bankruptcy, Litigation, Legal Research, Legal Writing, Civil Litigation, Patent Prosecution, Appeals, Copyright Law, Patent Litigation, Trademarks, Patents, Litigation Support
Education
Chicago-Kent College of Law, Illinois Institute of Technology 2005 — 2008
J.D., Intellectual Property, Patent Law, Trade Secrets
University of Michigan 2001 — 2005
B.S.E., Industrial and Operations Engineering
ServiceNow – The Enterprise Cloud Company July 2015 - Present
TheFind, Inc. Acquired by Facebook (Mar 2015) April 2014 - March 2015
TheFind, Inc. Acquired by Facebook (Mar 2015) March 2012 - April 2014
Randstad October 2010 - September 2011
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Research, Teamwork, Time Management, Data Analysis, Social Networking, Business Development, Account Management, Sales
Education
California State University-East Bay
Master of Business Administration (MBA)
Santa Clara University
B.S., Combined Sciences
ServiceNow – The Enterprise Cloud Company April 2015 - Present
ServiceNow - The Enterprise IT Cloud Company October 2013 - Present
Schakra June 2007 - Present
Business Integra Inc February 2006 - December 2006
IndianOil Corporation Ltd (IOC) January 2004 - May 2004
Skills
ASP.NET, C#, jQuery, Web Services, WCF, ASP.NET MVC, AJAX, C++, .NET, Windows Azure, Microsoft SQL Server
Education
Syracuse University 2005 — 2007
MS, Computer Science
Gujarat University 2000 — 2004
BE, Computer Engineering
ServiceNow – The Enterprise Cloud Company March 2015 - Present
2-1-1 San Diego May 2010 - Present
ResMed April 2012 - March 2015
USO March 2011 - April 2012
Leidos (formerly SAIC) November 2004 - March 2010
Pacific Safety Center (formerly Pacific Safety Council) July 2003 - December 2008
San Diego Unified School District June 2002 - June 2003
BAE Systems September 1999 - September 2002
San Diego Unified School District August 1993 - September 1999
Grossmont Union High School District August 1991 - August 1993
Skills
Training, Instructional Design, Software Documentation, Project Planning, Team Building, Technical Writing, Public Speaking, Microsoft Office, Leadership, Proposal Writing, PowerPoint, Team Leadership, Non-profits, Customer Service, Microsoft Excel, Microsoft Word, Testing, Process Improvement, Analysis, Quality Assurance, Management, Recruiting, CRM, Curriculum Design, Teaching, Employee Training, Leadership Development, Needs Analysis, Instructor-led Training, Organizational..., Security Clearance, Blended Learning, ADDIE, Learning Management, E-Learning, Nonprofits
Education
Mississippi State University 2003 — 2005
Masters, Geosciences
Point Loma Nazarene University 1990 — 1991
Credential, Secondary Education
Calvin College 1985 — 1989
Bachelors, Interdisciplinary - chemistry, physics, computer science
Southfield Christian School 1973 — 1985
HS Diploma, College Prep
ServiceNow – The Enterprise Cloud Company November 2014 - Present
Ventyx November 2012 - Present
Itron Inc. February 2011 - November 2012
FedEx Services November 2005 - February 2011
FedEx Services November 2000 - November 2005
Skills
XML, Cognos, HTML scripting, Visual Basic, .NET, Oracle E-Business Suite, Oracle SQL, Microsoft SQL Server, Meter Data Management, Smart Grid, Smart Metering, PL/SQL, C#, Business Intelligence, System Integration..., Web Services, WSDL, Data Integration, Aspect ACD, IVR, CTI, Cisco VoIP, Cisco Call Manager, Contact Center..., skills based routing
Education
Florida Southern College 2002 — 2004
Bachelor's degree, Management Information Systems, General
Georgia Institute of Technology 1991 — 1993
Bachelor's degree, Electrical and Electronics Engineering
ServiceNow – The Enterprise Cloud Company January 2015 - Present
ServiceNow - The Enterprise IT Cloud Company July 2014 - December 2014
ServiceNow - The Enterprise IT Cloud Company January 2012 - July 2014
Service-now.com September 2011 - January 2012
Service-now.com April 2010 - October 2011
Skills
SaaS, Cloud Computing, IT Service Management, ITIL, Enterprise Software, Enterprise Architecture, IT Operations, Software Project..., Professional Services, Business Intelligence, Pre-sales, IT Management, Disaster Recovery, Data Center, Java, JavaScript, jQuery, iOS Development, Management, Linux, Linux System..., ServiceNow, Integration, Software Development, IT Strategy, Agile Methodologies, SQL, SDLC
Education
Colorado Technical University 2010 — 2011
MBA, Executive MBA
Colorado Technical University 2007 — 2009
Bachelor of Science, Information Technology with a concentration in Software Systems Engineering
Colorado Technical University 2006 — 2007
Associates of Science, Information Technology
ServiceNow – The Enterprise Cloud Company February 2015 - Present
ServiceNow - The Enterprise Cloud Company November 2013 - Present
VMware April 2013 - November 2013
VMware March 2011 - April 2013
VMware November 2007 - March 2011
Fanshawe College 2005 - 2007
RDM Corporation 2005 - 2007
ATS Automation Tooling Systems 2004 - 2005
Skills
Cloud Computing, Enterprise Software, Content Management, Agile Methodologies, Virtualization, SaaS, XML, Information Architecture, SharePoint, Linux, Enterprise Architecture, Unix, User Experience, Software Development, Program Management, Technical Communication, Software Project..., Knowledge Management, Technical Writing, Software Documentation, Online Help, VMware, Technical Documentation, Project Management
Education
Dalhousie University 2011 — 2014
Master of Information Management
Fanshawe College 2004 — 2005
Certificate, Professional Writing
University of Windsor 2000 — 2004
Bachelor of Arts, English
ServiceNow – The Enterprise Cloud Company August 2015 - Present
ServiceNow – The Enterprise Cloud Company January 2015 - July 2015
ServiceNow March 2013 - January 2015
Kforce Inc. January 2012 - March 2013
ADP November 2010 - December 2011
PJP Health Agency March 2010 - August 2010
Thousamd Island Equities December 2008 - March 2010
Skills
Professional, Eager To Learn, Intelligent, Management, Sales, Cloud Computing, Account Management, SaaS, Customer Service, Leadership, Solution Selling, Salesforce.com, CRM
Education
Dowling College 2005 — 2009
Business, Finance
Southern Connecticut State University 2005 — 2007
Georgia Institute of Technology January 2015 - Present
ServiceNow – The Enterprise Cloud Company May 2015 - August 2015
Capgemini October 2012 - July 2014
L&T Infotech June 2011 - July 2011
Skills
Java, Core Java, Python, C++, JavaScript, Android, HTML, Hadoop, C, Web Services, JSP, Agile Methodologies, Smart GWT, Software Engineering, Software Development, XML, JSF, Databases, Heroku, SQL, Microsoft SQL Server, MySQL, PL/SQL, Programming, AngularJS, Bootstrap
Education
Georgia Institute of Technology 2014 — 2015
Master’s Degree, Computer Science, 3.87
University of Mumbai 2008 — 2012
Bachelor's Degree, Information Technology, 72.5%
Smt. SulochanadeviSinghania School 1999 — 2008
H SC, 89.33%
BrightTALK May 2015 - Present
ServiceNow – The Enterprise Cloud Company September 2014 - Present
EMC September 2012 - August 2014
Logitech December 2011 - August 2012
Bharat Heavy Electricals Limited May 2009 - June 2011
Skills
Java, HTML, CSS, Core Java, Struts, Spring, Hibernate, Web Services, Agile Methodologies, Eclipse, Eclipse Helios, NetBeans, Oracle 9i, MySQL, Toad, Tomcat, WebSphere Application..., Weblogic, jQuery, AJAX, Scrum, JavaScript, Unix, Unix Shell Scripting, Version Control Tools, Automation, Maven, Ant, J2EE Web Services, SoapUI, SOAP, WSDL, JAX-WS, JAX-RPC, Oracle
Education
Jawaharlal Nehru Technological University 2002 — 2006
Bachelor's degree
ServiceNow – The Enterprise Cloud Company March 2015 - Present
Intreis October 2014 - March 2015
Efficient Technology, LLC February 2014 - August 2014
Aramark Corporation January 2009 - April 2013
Southern California Edison July 2011 - January 2013
Skills
Computer Proficiency, computer Programming, consistent, results oriented, Visual Basic, Programming, Goal Oriented, ServiceNow, JavaScript, Software Development, Web Services, NetBeans, ITIL, IT Management, Software
Education
California State University-Northridge 2008 — 2013
BS, Computer Science
MiraCosta College 2007 — 2008