Experience
ServiceNow - The Enterprise IT Cloud Company   February 2014 - Present
ServiceNow - The Enterprise IT Cloud Company   November 2011 - January 2014

Skills
Revenue Recognition, Sarbanes-Oxley Act, Variance Analysis, SEC filings, US GAAP, GAAP, General Ledger, Microsoft Excel, Financial Reporting, Business Analysis, Financial Analysis

Education
San Diego State University-California State University   2009 — 2011
Bachelor of Science (BS), Accounting

Experience
Jasper  August 2015 - Present
Cisco  January 2015 - June 2015
ServiceNow - The Enterprise IT Cloud Company   June 2014 - December 2014

Skills
SQL, C++, Business Analysis, Java, C, Microsoft Excel, Linux, HTML, Microsoft Office, PowerPoint, Google Analytics, Testing, CSS, JavaScript, DBMS, Project Management, MySQL, Programming, Design Patterns, Crazy Egg, Communication, Cloud Computing, Microsoft Word, Requirements Analysis, Presentations, Analysis, Market Research, Data Mining, Marketing, Databases, Analytics, Agile Methodologies, SDLC

Education
Santa Clara University - Leavey School of Business   2013 — 2015
Master's Degree, Management Information Systems, General

Vishwakarma Institute Of Technology   2009 — 2013
Bachelor's Degree, Computer Science

Experience
Mirantis  January 2015 - Present
ServiceNow - The Enterprise IT Cloud Company   May 2014 - December 2014
Motorola Mobility  August 2013 - May 2014
Symantec  November 2011 - August 2013
ebay  September 2010 - November 2011
NetApp  February 2005 - September 2010
SPRINT/ NEXTEL  January 2001 - February 2005
XO Communications  January 1999 - January 2001
UNITED STATES AIR FORCE  June 1988 - November 1998

Skills
Vendor Management, Cross-functional Team..., SaaS, Program Management, PMP, Product Management, CRM, Strategy, Integration, Data Center, PMO, Project Management, Management, Leadership, Team Leadership, Risk Management, ERP, Go-to-market Strategy, Strategic Planning, Business Strategy, Scrum, Business Intelligence, Making Connections, Business Analysis, IT Strategy, Idea Generation, Business Development, Enterprise Software, Security Clearance, Portfolio Management, IT Management, Building Relationships, Cloud Computing, Sales Operations, Analysis, Project Portfolio..., Service Delivery, Infrastructure, Strategic Partnerships, Outsourcing, Networking, Professional Services, Consulting, Training, Business Process, Pre-sales, Partner Management, Enterprise Architecture, SDLC, Start-ups

Education
Stanford University
Stanford Advanced Project Management School

University of Southern California
BA, International relations

Experience
ServiceNow – The Enterprise Cloud Company  January 2015 - Present
ServiceNow - The Enterprise IT Cloud Company   July 2014 - May 2015
A&S Tutoring   August 2012 - July 2014
SDSU Research Foundation  August 2013 - May 2014

Skills
SAP2000, Matlab, Finite Element Analysis, Structural Analysis, MathCAD, Numerical Analysis, PowerPoint, Microsoft Office, AutoCAD, Microsoft Excel, SolidWorks, Microsoft Word, Leadership, Public Speaking, Management, Project Management, Program Management

Education
San Diego State University-California State University   2013 — 2015
Master of Business Administration (MBA), Information Systems

University of California, San Diego   2008 — 2013
Bachelor of Science (BS), Structural Engineering

University of California, San Diego   2008 — 2013
Bachelor of Science (BS), Management Science

Experience
ServiceNow - The Enterprise IT Cloud Company   April 2014 - Present
CA Technologies  July 2013 - March 2014
CA Inc  September 2007 - July 2013
Thomson Reuters  2005 - 2007
OATI  2003 - 2005
Truman State University  2001 - 2004
Truman State University  2001 - 2004
Truman State University  2001 - 2004

Skills
Cloud Computing, ITIL, Enterprise Software, SaaS, IT Service Management, Java, Virtualization, Enterprise Architecture, Microsoft SQL Server, Solution Architecture, SOA, Unix, SQL, Pre-sales, Agile Methodologies, Software Development, SharePoint, Business Intelligence, Integration, Requirements Analysis, SDLC, Professional Services, IT Strategy, Software Project..., Oracle, Data Center, Architecture, Web Services, IT Management, Scrum

Education
University of Saint Thomas   2005 — 2007
Masters, Computer Science

Truman State University   2001 — 2004
Bachelors, Computer Science

Experience
ServiceNow - The Enterprise IT Cloud Company   January 2014 - Present
Amazon Web Services  April 2012 - January 2014
Yahoo!  November 2005 - April 2012
Cisco  February 2000 - December 2004

Skills
Data Center, DNS, Cisco Technologies, Networking, TCP/IP, Cloud Computing, Linux, Scalability, Unix, High Availability, Network Architecture, Troubleshooting, Operating Systems, Red Hat Linux, IT Operations, FreeBSD, Storage Area Networks, Linux System..., Cisco Nexus, Computer Network..., Juniper, Virtualization, DWDM

Education
San Jose State University   1996 — 2000
Bachelor of Business Administration (BBA), Management Information Systems

Experience
Tealium  January 2011 - July 2014
Websense  June 2008 - October 2010
ServiceNow - The Enterprise IT Cloud Company   November 2005 - May 2007

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java

Education
San Diego State University-California State University   2002 — 2006
Bachelor's degree, Business Administration and Management, General

Experience
ServiceNow - The Enterprise IT Cloud Company   November 2013 - Present
City of San Jose  January 2008 - November 2013
IBM DemandTec Solutions  May 2010 - August 2010

Skills
Java, JavaScript, MySQL, Databases, C++, C, HTML, Testing, Python, Android, Programming, SQL, Microsoft Office, C#, Windows, AngularJS, XML, Linux, Git, Eclipse, CSS

Education
San Jose State University
Bachelor of Science (B.S.), Computer Science, Senior

Experience
ServiceNow - The Enterprise IT Cloud Company   November 2013 - Present
Hewlett-Packard  April 2012 - September 2012
Mumbai Book Mart   June 2009 - August 2010

Education
Rochester Institute of Technology   2010 — 2013
Masters of Science, Computer Science

University of Mumbai   2005 — 2010
Bachelors of Engineering, Electronics and Telecommunication

Experience
ServiceNow - The Enterprise IT Cloud Company   July 2014 - Present
Adicio, Inc.   June 2008 - July 2014
St.Bernard Software Inc.   December 2000 - May 2008
Internet Products Inc   February 2000 - December 2000

Skills
SOAP, XML, PHP, Java, CSS, SQL, HTML, PL/SQL, Subversion, LAMP, Perl, Software Development, MySQL, Memcached, JavaScript, Solr, Linux, Sensitive Information, Data Mining, Software Engineering, Databases, Reporting & Analysis, Bash, MVC

Education
San Diego State University-California State University   1998 — 2000
MS in Computer Science

Xi'an Jiaotong University
BS in Engineering

Experience
ServiceNow - The Enterprise IT Cloud Company   September 2014 - Present
NAVFAC BRAC PMO   April 2014 - September 2014
Harris IT Services  January 2011 - April 2014
Harris IT Services  June 2010 - January 2011
Harris IT Services  December 2006 - June 2010
NYK Logistics (Hong Kong) Ltd   October 2005 - December 2006
NuVasive  June 2004 - October 2005
Avail Medical Products  2002 - 2004
Peregrine Systems  January 2002 - August 2002
XO Communications  August 1999 - January 2002

Skills
ITIL v3 Foundations..., CompTIA Security+, Security Clearance, Active Top Secret..., CompTIA Network, SharePoint, Training, Databases, Leadership, Networking, CompTIA Network+, PMO, Business Process, Change Management, Integration, Cisco Technologies, ITIL, Security, Network Security, Troubleshooting, Disaster Recovery, Data Center

Education
San Diego State University-California State University   2000 — 2004
Bachelor of Business Administration (BBA), Business Administration and Management, General

Experience
ServiceNow – The Enterprise Cloud Company  October 2014 - Present
ServiceNow - The Enterprise IT Cloud Company   April 2013 - October 2014
ServiceNow  April 2011 - September 2013
RCSB Protein Data Bank   February 2009 - April 2011
UCSF - Department of Radiology   July 2007 - February 2009
BN Coastal Technology   January 2006 - July 2007
UCSD - Maple Lab   June 2005 - July 2007
UCSD - Professor McIlwain   March 2005 - February 2007
UCSD - Housing and Dining Services IT   March 2003 - March 2005
iM Networks  2000 - 2001

Skills
Perl, Java, Linux, Bash, SQL, Python, JavaScript, MySQL, DRBD, C++, jQuery, Agile Methodologies, C#, Software Development, Software Engineering, PHP, Web Applications, Web Development, Programming, HTML, CSS, OS X, Databases, Unix, Windows, Security, PostgreSQL, Troubleshooting, Solaris, XML, Apache, Eclipse, Shell Scripting, Subversion, Scrum, Software Design, Servers, Git, REST, Cloud Computing, SOAP

Education
University of California, San Diego
BS, Physics (Specialization in Astrophysics)

Experience
ServiceNow – The Enterprise Cloud Company  March 2014 - Present
University of San Diego  October 2012 - Present
Delta Sigma Pi  September 2013 - Present
Alpha Phi International Fraternity  January 2013 - Present
University of San Diego  September 2013 - Present
ServiceNow - The Enterprise IT Cloud Company   January 2015 - May 2015
eSyncTraining   June 2014 - August 2014
ServiceNow – The Enterprise Cloud Company  June 2014 - August 2014
ServiceNow – The Enterprise Cloud Company  March 2014 - May 2014
Yapert  October 2013 - March 2014

Skills
Leadership, Microsoft Excel, Social Media, Public Speaking, PowerPoint, Event Planning, Customer Service, Social Networking, Microsoft Word, Teamwork, Microsoft Office, Marketing, Facebook, Time Management, Research, Editing, Sales, Data Analysis, Event Management, Social Media Marketing, Hospitality, Analysis, Data Entry, Online Marketing, Advertising, Critical Thinking, Project Planning, Creative Writing, Fundraising, Market Research, Customer Demos, ServiceNow, System Administration, Resource Management, Resource Allocation, Human Resource Planning, Professional Services, Strategic Planning, Marketing Strategy, Marketing Communications, Product Marketing, IT Service Management

Education
University of San Diego   2012 — 2016
Economics and Supply Chain Management

University College Cork   2014 — 2014
Philosophy and Economics

Experience
ServiceNow - The Enterprise IT Cloud Company   March 2014 - Present
Evoke Software Inc   December 1996 - January 2001
Evoke Software  January 1998 - April 1999
Unison Software  June 1995 - July 1996
Texas Instruments  October 1991 - May 1995
XA Systems/Compuware   December 1988 - September 1991
IBM  November 1983 - November 1988

Skills
Enterprise Software, Strategy, Business Development, Sales, New Business Development, Management, Sales Management, Business Strategy, Executive Management, Product Launch, Storage, Software Industry, Contract Negotiation, Complex Sales, Early-stage Startups, Startup Development, Startup Marketing, Marketing Strategy, Marketing Management, Financial Markets, Consulting Sales...

Education
University of California, Hastings College of the Law   1981 — 1983

University of California, Davis   1976 — 1980
Bachelor of Arts, International Relations

Experience
ServiceNow - The Enterprise IT Cloud Company   November 2013 - Present
San Diego State University  September 2011 - Present
Huawei  January 2006 - December 2010
Dawning Information Industry Co. Ltd   August 2004 - December 2005

Skills
Java, Perl, Linux, UML, PHP, JSP, AJAX, jQuery, JavaScript, Oracle, MySQL, Apache, Tomcat, Eclipse, CVS, C, Agile Methodologies

Education
San Diego State University-California State University   2011 — 2013
Master's degree, Computer Science, 3.7

San Diego State University-California State University   2012 — 2013
Advanced Certificate, Web and Mobile Applications Development, 3.83/4.0

Wuhan University   2000 — 2004
Bachelor's degree, Computer Science

Experience
ServiceNow - The Enterprise IT Cloud Company   June 2014 - Present
Discovery Communications  December 2007 - June 2014
Postworks  January 2007 - December 2007
American Museum of Natural History  February 2005 - January 2007

Skills
HD Video, Digital Media, Video, Digital Video, Post Production, Sound, Broadcast, Video Production, Avid, Avid Media Composer, Streaming Media, Broadcast Television, Television, Video Editing, Final Cut Pro, Videography, Camera, Multimedia, Documentaries, HTML, PHP, JavaScript,...

Education
Virginia Polytechnic Institute and State University   2013 — 2015
Master of Information Technology, Information Technology

Ecole Polytechnique de Montreal   1997 — 2002
Bachelor of Science, Electrical and Electronics Engineering

College Lionel-Groulx   1994 — 1997
DEC, Electrical Engineering Technologies/Technicians

Experience
ServiceNow - The Enterprise IT Cloud Company   January 2014 - Present
San Jose State University  August 2010 - December 2013
Broadcom  June 2013 - August 2013
Infosys  2006 - 2010

Skills
JPA, MongoDB, Java, RESTful WebServices, PostgreSQL, Selenium, Object Oriented Design, PL/SQL, Software Development, REST, MySQL, Voldemort, Neo4J, Cassandra, Oracle PL/SQL..., JSP, HTML, Requirements Analysis, UML, Use Case Analysis, Weka, JMeter, Unix, Software Design Patterns, Perl, Servlets, JUnit, JavaScript, Atlassian JIRA, Ant, d3.js, jQuery, Bootstrap, CSS, Software Engineering, Databases, Agile Application...

Education
San Jose State University   2010 — 2012
MS, Software Engineering

Experience
Aerohive Networks  August 2015 - Present
ServiceNow - The Enterprise IT Cloud Company   August 2014 - August 2015
Embrane, Inc. acquired by Cisco   April 2013 - January 2014
Dell - Force10 Networks- Acquired by Dell   August 2010 - April 2013
Global Crossing  February 2009 - August 2010
Vyatta   September 2006 - February 2008
Ingrian Networks  2003 - 2006
Digital Island - Cable and Wireless   September 1999 - January 2003
PBNI   1996 - 1999
Sun Microsystems  1992 - 1996

Skills
International Sales, Channel, Cloud Computing, Enterprise Software, SaaS, Solution Selling, Managed Services, Strategic Partnerships, Go-to-market Strategy, Salesforce.com, Professional Services, VoIP, Data Center, Business Alliances, Channel Partners, Ethernet, Telecommunications, CRM, Start-ups, Sales Process, Integration, Business Development, Cross-functional Team..., Pre-sales, Networking, Direct Sales, Sales Enablement, Virtualization, Partner Management, Sales, Storage, Lead Generation, Product Management, Demand Generation, Unified Communications, Selling, IP, Wireless, MPLS, Firewalls, Software Industry, Product Marketing, PaaS, Complex Sales, Channel Sales, Network Architecture, Security, Cisco Technologies, Strategic Alliances, Sales Engineering

Education
Southern Illinois University, Carbondale

Experience
ServiceNow - The Enterprise IT Cloud Company   September 2014 - Present
Mt. Carmel High School Men's Lacrosse   November 2014 - Present
Cypress HCM  July 2013 - September 2014
Elite Security Services  May 2011 - May 2014
ADP  May 2013 - June 2013
Adrenaline Lacrosse  January 2013 - May 2013
Body Armor Nutrition LLC   June 2012 - August 2012
Pipeline Wholesale Insurance Services, Inc.   January 2012 - April 2012
Target  May 2010 - August 2010

Skills
Microsoft Excel, PowerPoint, Public Speaking, Sales, New Business Development, Account Management, Social Networking, Technical Recruiting, Social Media Marketing, Customer Retention, Public Relations, Distribution Strategies, Microsoft Word, Training, Management, Marketing, Positive Energy, Time Management, Human Resources, Business Development, Start-ups, Event Management, Leadership, CRM, Marketing Strategy, Team Leadership, Retail

Education
San Diego State University-California State University   2009 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, Senior

Monte Vista high school   2005 — 2009

Experience
ServiceNow - The Enterprise IT Cloud Company   September 2014 - Present
NetApp  October 2007 - September 2014
TELUS  April 2005 - September 2007
Long View Systems  2003 - 2005
GE Capital IT Solutions  2000 - 2003

Skills
Virtualization, Storage, Cloud Computing, Solution Selling, Salesforce.com, VMware, NetApp, Professional Services, Managed Services, SaaS, Integration, Disaster Recovery, Security, IT Service Management, IT Strategy, NAS, Enterprise Architecture, IT Management, Data Center, Selling, Channel, Storage Area Networks, Sales Process, Sales, Enterprise Software, Channel Partners, Pre-sales, SAN, Storage Virtualization, Partner Management, Enterprise Storage, Network Security, HP, Software Industry, Solution Architecture, Direct Sales, VoIP, Business Alliances, Servers, Infrastructure, High Availability, VDI, Storage Solutions, Networking, Cisco Technologies, Go-to-market Strategy, Sales Enablement, Business Continuity, ITIL, Vendor Management

Education
The University of Calgary   1992 — 1996
Bachelor of Arts (B.A.), Sociology and Business

Experience
ServiceNow - The Enterprise IT Cloud Company   2013 - Present
United BioSource Corporation / Bracket   2010 - 2012
SysDep   2008 - 2009
LRN  2004 - 2007
Elance  2002 - 2004
Epylon  1999 - 2001
SAIC  1998 - 1999
Oracle  1996 - 1998
TRW Financial Systems  1984 - 1995

Skills
Product Development, Software Development, SaaS, Integration, Product Management, Offshore Outsourcing, Healthcare, Pharmaceuticals, Supply Chain, ERP, Procurement, Financials, Ecommerce, Mobile, Systems Engineering, Strategy and Planning, Enterprise Software, Technology Lifecycle..., Systems Thinking, Cloud Computing, Startups, Enterpreneurship, Agile Methodologies, Distributed Development, Management Consulting, Technical Operations, Program Management, Technology/ Business..., Solutions Delivery, Governance, P&L Responsibility

Education
Tel Aviv University
M.A., Mathematics and Operations Research

Experience
ServiceNow - The Enterprise IT Cloud Company   December 2014 - Present
Hewlett Packard  January 2014 - December 2014
UC4 Software, Inc  January 2012 - January 2014
Hewlett Packard  September 2007 - December 2011
Exeros  October 2006 - September 2007
Worksoft  March 2004 - October 2006
Persistence Software  May 2003 - February 2004
Fuego  2001 - 2003
Vignette  April 1999 - March 2001
Platinum Technologies  May 1994 - April 1999

Skills
Enterprise Software, Pre-sales, Cloud Computing, SaaS, Solution Selling, Application Performance..., Business Service..., Solution Architecture, Sales Engineering, Professional Services, Virtualization, SOA, Enterprise Architecture, IT Service Management, Business Alliances, HP, CRM, Sales Enablement, ITIL, Systems Management, Storage, Software Industry

Education
The University of Texas at Arlington   1992 — 1996
Bachelor of Scienece, Information Systems

San Diego Mesa College   1984 — 1987

Experience
ServiceNow - The Enterprise IT Cloud Company   October 2013 - Present
NewsGator Technologies  January 2010 - October 2013
Opentext Web Solutions Group   May 2006 - September 2010
RedDot Solutions(purchased by OpentText)   May 2006 - September 2009
Scalable Software  May 2005 - June 2006
Scalable Software  November 2004 - May 2005
Quest Software  2002 - 2004
Quest Software  2000 - 2002
CA Technologies  1997 - 2000

Skills
Selling, Sales, Partner Management, Consulting, Recruiting, Social Media, SharePoint, Enterprise Software, SaaS, Channel Sales, Solution Selling, Cloud Computing

Education
San Diego State University-California State University   1983 — 1990
Bachelor of Arts (B.A.), Journalism

Experience
ServiceNow - The Enterprise IT Cloud Company   July 2014 - Present
BMC Software (Acquired by Bain Capital Private Equity)   May 2012 - July 2014
eEye Digital Security (Acquired by BeyondTrust)   August 2010 - May 2012
Kaseya (Acquired by Insight Venture Partners)   February 2010 - August 2010
Quest Software (Acquired by Dell)   October 1997 - February 2010
MGV Memory   October 1996 - October 1997
Unisource  June 1995 - October 1996
Advanced Business Machines  June 1994 - June 1995

Skills
Sales Management, Sales, International Sales, SaaS, Sales Operations, Business Strategy, Sales Process, Business Development, Email Marketing, Enterprise Software, Start-ups, Strategy, Strategic Partnerships, Direct Sales, Cloud Computing, Lead Generation, Salesforce.com, Management, Channel Partners, Entrepreneurship, Solution Selling, Go-to-market Strategy, Business Alliances, P&L Management, Professional Services, Sales Enablement, Pre-sales, Managed Services, Partner Management, Complex Sales, Software Industry, Selling, Demand Generation, Product Marketing, Channel Sales, CRM, Product Management, Multi-channel Marketing, Data Center, Strategic Alliances, Account Management, Marketing, PaaS, Mobile Devices, B2B, Unified Communications, Executive Management, Storage, Competitive Analysis, Virtualization

Education
San Diego State University-California State University   1991 — 1993
Public Administration - Emphasis: City Planning

Experience
ServiceNow - The Enterprise IT Cloud Company   April 2014 - Present
Bridgepoint Education  January 2011 - August 2013
Einstein Industries  September 2010 - January 2011
SanDiego.com, Inc.   October 2009 - April 2010
Sony Online Entertainment  May 2008 - July 2009
Elsevier  July 2007 - February 2008
Billian Publishing  June 2006 - June 2007
Georgia Center for the Book   June 2004 - March 2006

Skills
Copy Editing, Content Development, Press Releases, Editing, Blogging

Education
The University of Georgia
BA: Arts and Sciences, Spanish

Experience
ServiceNow – The Enterprise Cloud Company  September 2015 - Present
ServiceNow - The Enterprise IT Cloud Company   March 2014 - August 2015
HireMinds  August 2012 - June 2013
Estancia La Jolla Hotel & Spa  May 2011 - May 2012
NuVasive  October 2010 - January 2011
Poway Unified School District  November 2005 - July 2006

Skills
Cloud Computing, Enterprise IT..., IT Service Management, ITIL, SaaS, IT Strategy, HRIS, IT GRC, Quality Control, SDLC, Social Networking, Quality Assurance, Strategy, Facilities Management, Medicinal Chemistry

Education
University of California, San Diego   2007 — 2010
Bachelor of Science, General Biology (Human Biology Emphasis)

Experience
ServiceNow – The Enterprise Cloud Company  September 2015 - Present
ServiceNow - The Enterprise IT Cloud Company   April 2014 - Present
ServiceNow  October 2011 - April 2014
Grey Group  January 2011 - October 2011
Core Media Technologies   July 2006 - December 2010
Marc Design   2003 - 2009
WPP Group  September 2003 - July 2006
GE Capital  January 2001 - September 2003

Skills
Cloud Computing, SaaS, Cloud Security, Risk Management, Security, Disaster Recovery, Federal Agencies, Privacy Issues, Privacy Regulations, 21 CFR Part 11, FISMA, FedRAMP, ISO, SSAE 16, SAS70, IT Strategy, ITIL, Computer Security, VMware, Data Center, CISSP, VMware ESX, Active Directory, Servers, Enterprise Software, IT Operations, Information Security..., Network Security, Business Continuity, Virtualization, IT Management, Firewalls, Information Technology, PCI DSS, IT Service Management, Incident Management, Penetration Testing, Infrastructure, Information Security, Enterprise Architecture, Cisco Technologies, Vulnerability Management, Network Architecture

Education
Culinary Institute of America   1998 — 2001
AS, Culinary Arts

New Milford High School   1993 — 1997

Experience
ServiceNow - The Enterprise IT Cloud Company   September 2014 - Present
Adaptive Global Strategies   October 2013 - April 2014
Progressive Solutions  February 2013 - July 2013
Mobedio   October 2012 - May 2013

Skills
Java, CSS, HTML, PostgreSQL, WordPress, C, VB.NET, PHP, Javascript, Hg, Microsoft Office, Photoshop, Website Automation, NopCommerce, Github, Eclipse, Selenium, MySQL, XML

Education
San Jose State University   2010 — 2014
Bachelor of Science (B.S.), Computer Science

Experience
ServiceNow - The Enterprise IT Cloud Company   May 2014 - Present
Techport Thirteen Inc.  January 2008 - May 2014
Hewlett-Packard  January 2005 - November 2007
Peregrine Systems  2001 - 2005
Rady Children's Hospital-San Diego  August 2000 - February 2001
Rady Children's Hospital-San Diego  December 1998 - May 2000
Qualcomm Personal Electronics  March 1999 - August 1999
Rady Children's Hospital-San Diego  October 1994 - December 1998

Skills
IT Service Management, Service Management, CMDB, ITIL, Configuration Management, Enterprise Software, HP, Integration, Incident Management, Service Desk, Technical Support, Oracle, IT Asset Management, SQL, Unix, Solution Architecture

Education
San Diego State University-California State University   1998 — 2001
Bachelor of Science, Information Decision Systems

Experience
ServiceNow – The Enterprise Cloud Company  July 2014 - Present
ServiceNow - The Enterprise IT Cloud Company   March 2013 - July 2014
Exponentia US Inc. Previously as Percipia Inc.   June 2006 - July 2014
GE Lighting  August 2012 - January 2013
National Grid  December 2010 - July 2012
Basic Energy services  December 2008 - November 2010
NATPET   2006 - 2008

Skills
SD, SAP, SAP R/3, Master Data, SAP MM, SAP ERP, BAPI, Business Intelligence, Materials Management, SAP Portal, WebDynpro, Integration, ERP, SAP SD, Warehouse Management, SAP PS, SAP Implementation, IDOC, ECC, Data Migration, EDI, SAP SD Module, SAP Project Management, Functional..., SAP XI, SAP Solutions, Logistics, IDoc

Education
Symbiosis institute of Management Studies
MBA, Marketing Management

Experience
Xerox  November 2013 - Present
Google  June 2013 - August 2013
ServiceNow - The Enterprise IT Cloud Company   March 2013 - April 2013
Google Fiber  August 2012 - February 2013
Intuit Online Payroll   May 2012 - August 2012
Intuit Online Payroll   August 2011 - May 2012
Google Places - AntiSpam   2009 - 2010
Google Maps – Street Design   February 2008 - December 2008
Silicon Valley Leadership Group  September 2006 - June 2007

Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Customer Support, Customer Insight, Technical Support, GIS, Vlookup, Pivot Tables, MS Excel Pivot Tables, Data Analysis, Data Entry, Testing, Windows, Cross-functional Team..., Operating Systems, Programming, Mac OS X, Microsoft Office, Analytical Skills, XP, HTML

Education
San Jose State University   2004 — 2007
Bachelors of Science, Environmental Studies - Green Energy

Experience
ServiceNow – The Enterprise Cloud Company  June 2015 - Present
ServiceNow - The Enterprise IT Cloud Company   April 2013 - June 2015
FMT Consultants, LLC  September 2011 - April 2013
VACO  June 2010 - September 2011
AMN Healthcare  May 2004 - June 2010
Peregrine Systems  January 2003 - May 2004
Chookie's Seafood & Oyster Bar   October 2001 - January 2003
ACCPAC  September 2000 - October 2001
Studer Professional Audio GmbH   April 1999 - September 2000

Skills
Great Plains Software, Financial Reporting, ERP, Accounting, Revenue Recognition, Sarbanes-Oxley Act, Microsoft Dynamics, Consulting, Leadership, General Ledger, Microsoft CRM, Management, Payroll, Forecasting, Financial Analysis, Business Analysis, Business Intelligence, Process Improvement, CRM, SaaS

Education
Southeastern Louisiana University

Experience
ServiceNow - The Enterprise IT Cloud Company   October 2014 - Present
ServiceNow - The Enterprise IT Cloud Company   2012 - Present
ServiceNow - The Enterprise IT Cloud Company   January 2012 - November 2012
Remote Director, LLC   August 2002 - January 2012
Blue World Communications   September 2000 - May 2002
Smith Micro Software Inc.  1999 - 2000
Pacific Coast Software, Inc.   1994 - 1999
ImSpace   1992 - 1993
Mountain Network Solutions  1989 - 1992

Skills
Software Engineering, Enterprise Architecture, Java, LAMP, ActionScript, Flex, PHP, phpMyAdmin, JSP, C++, Visual C++, TCP/IP, Tcpdump, Mac OS X, Fiddler, SFTP, SSH, Bash, ActiveX, HTML, XML, XSLT, Agile Methodologies, Apache, OS X, Scrum, Eclipse, Tomcat, REST, Software Development, SOAP, Scripting, MySQL, SaaS

Education
University of California, Los Angeles
BS, Computer Science and Engineering

Experience
ServiceNow - The Enterprise IT Cloud Company   2013 - Present
Accenture  2010 - 2013
newScale (Acquired by Cisco)   2004 - 2009
Backweb   2002 - 2004
eGain Communications  1998 - 2002
ICVerify (aquired by CyberCach)   1994 - 1998
ADP  1992 - 1994
Pitney Bowes  1991 - 1992

Skills
SaaS, Professional Services, Solution Selling, Cloud Computing, Enterprise Software, Sales, Go-to-market Strategy, Strategic Partnerships, Salesforce.com, New Business Development, Account Management, Sales Process, Business Alliances, Direct Sales, Start-ups, Lead Generation, Sales Management, Channel Partners, Partner Management, Managed Services, Software Industry, Data Center, Complex Sales, IT Service Management, Strategic Alliances, Marketing Automation, Deal Shaping, SLED

Education
Leland High School

San Diego State University-California State University   1988 — 1991
BA, Psychology

Experience
ServiceNow - The Enterprise IT Cloud Company   March 2014 - Present
Seal Software Group   November 2012 - March 2014
Infinity Storage   March 2012 - November 2012
Infinity Storage   March 2011 - March 2012
InMage Systems  August 2008 - September 2010
Qumu Inc. (formerly Media Publisher)   May 2007 - July 2008
EMC  January 2006 - June 2006
EMC Legato Software   October 2003 - December 2005
Legato Systems Inc  March 1992 - September 2003
MicroAge / Advanced Micro Technologies   1985 - 1990

Skills
Storage, Channel, OEM, Enterprise Storage, Storage Management, International Business, Business Management, New Business Development, International Business..., B2B Business Development, Business Development, Enterprise Software, file virtualization, Storage Virtualization, Storage Consolidation, Storage Solutions, Data Storage..., International, International Software..., File, Virtualization, Oracle Enterprise..., Management, B2B, Sales Management, CRM, Go-to-market Strategy, Strategic Partnerships, Strategy, Contract Negotiation, Cloud Computing, Channel Partners, Professional Services, Solution Selling, SaaS, Business Alliances, Sales Enablement, Partner Management, Demand Generation, Direct Sales, Salesforce.com, Lead Generation, Leadership, Start-ups, Sales Process, Pre-sales, Sales, NAS, Product Marketing, Storage Area Networks

Education
Robert Morris University   1981 — 1985
BSBA, Business Information Systems, Math

Experience
ServiceNow - The Enterprise IT Cloud Company   May 2014 - Present
Contract  May 2013 - May 2014
PathWise  January 2011 - May 2013
GreatCall, Inc  May 2010 - December 2010
Time Warner Cable  July 2008 - February 2010
Greater San Diego Academy (Jamul-Dulzura Union School District)   August 2004 - May 2007

Skills
Instructional Design, Curriculum Design, Public Speaking, Problem Solving, Instructor-led Training, Technical Writing, Needs Analysis, Curriculum Development, Staff Development, Microsoft Office, Teaching, PowerPoint, Training Delivery, Classroom Instruction, Writing, Team Building, Training, Program Management, Coaching, Technical Training, Leadership Development, Employee Training, Microsoft Excel, Educational Technology, Critical Thinking, Outlook, Career Development, Supervisory Skills, Microsoft Word, Adult Education, Higher Education, Executive Coaching, Research, Educational Leadership, Blended Learning, Management, Learning Management, Project Management, Learning Management..., Organizational..., Captivate, Classroom, E-Learning, ADDIE, Call Centers, Workshop Facilitation, Train the Trainer, Onboarding, Quality Assurance, Team Leadership

Education
National University   2001 — 2003
M.Ed., Education

San Diego State University-California State University   1995 — 1998
B.A., Social Science

San Diego Mesa College   1992 — 1995
A.A., Liberal Arts and Sciences

Helix High School   1988 — 1992
High School Diploma, General Studies

Experience
ServiceNow - The Enterprise IT Cloud Company   October 2013 - Present
Intuit  March 2013 - October 2013
Symantec  2011 - 2013
Altera Corporation  2004 - 2011
Altera Corporation  September 1999 - 2004
Mitsubishi Electronics  1996 - 1999
DHL  1994 - 1996
Tandem Computers  1985 - 1994

Skills
Dreamweaver, Web Design, Illustrator, Flash, Graphic Design, InDesign, Interaction Design, Photoshop, Brochures, Online Marketing, Graphics, Layout, Adobe Fireworks, Logo Design, Technical Illustration, Email Marketing, CMS, Advertising, Illustration, Photography, User Experience, Digital Illustration, Typography

Education
San Jose State University
BS, Graphic Design

Experience
Corporate Technologies  March 2015 - Present
Oracle  October 2014 - March 2015
ServiceNow - The Enterprise IT Cloud Company   April 2014 - September 2014
ServiceNow - The Enterprise IT Cloud Company   October 2013 - March 2014
ServiceNow  March 2012 - September 2013
Rideshare by Enterprise Rent a Car   April 2011 - March 2012
Enterprise Rent-A-Car  September 2010 - March 2011
Enterprise Rent-A-Car  February 2010 - August 2010
Enterprise Rent-A-Car  March 2009 - February 2010
Project Assistant   September 2008 - December 2008

Skills
Sales Process, New Business Development, Sales, Marketing, Management, Leadership, Lead Generation, Account Management, Training, Customer Service, CRM, Enterprise Software, Customer Satisfaction, Social Media Marketing, Sales Presentations, Customer Retention, B2B, Salesforce.com, Networking, Time Management, Strategic Partnerships, Product Marketing, Direct Sales, Cold Calling, Employee Training, Contract Negotiation, Sales Management, Business Development, Team Leadership, Selling, Solution Selling, Social Networking, Sales Operations, SaaS, Trade Shows, Recruiting, Building Relationships, Strategy, Cloud Computing, Professional Services, Team Building

Education
San Diego State University-California State University   2004 — 2009
B.A, International Security & Conflict Resolution

UNI   2000 — 2004

Experience
Insight Global  April 2014 - Present
ServiceNow - The Enterprise IT Cloud Company   May 2012 - February 2014
Lucidoc.com   October 2010 - May 2012
Marchex  October 2009 - October 2010
Amazon  April 2009 - October 2009
The Seattle Times  April 2007 - December 2008
WhitePages  September 2005 - January 2007
AOL  September 2000 - August 2005

Skills
JavaScript, Linux, Perl, jQuery, Agile Methodologies, Software Development, MySQL, SQL, HTML, Software Engineering, PostgreSQL, Oracle, Git, SVG, XML

Education
Umpqua Community College   1985 — 1986
Associate's degree, Computer Technology/Computer Systems Technology

Umpqua Community College   1976 — 1986
Associate's degree, Computer Technology/Computer Systems Technology

Experience
Barclays  August 2013 - August 2014
Center for Entrepreneurship  August 2013 - August 2014
ServiceNow - The Enterprise IT Cloud Company   July 2013 - August 2013
Avnet  May 2011 - August 2011

Skills
Start-ups, Financial Analysis, Quantitative Research, Venture Capital, Early Stage Investment, Social Media Marketing, Marketing, Microsoft Excel, Competitive Analysis, SPSS, PowerPoint, Google Analytics, Account Management, Customer Service, Strategic Data Analysis, Media Marketing, Marketing Research, Sales, Team Leadership, Training, Public Speaking, Social Networking, Product Marketing, Pricing Strategy, Business Analysis, Business Process..., Profitability..., Benchmarking, Stakeholder Management, Lead Generation, Segmentation, Survey Design, Survey Research, Qualitative Research, Global Marketing, Risk Management, Partnerships, Partner Management, Investment Banking, Annual Reports, Problem Solving, Operations Management, Trade Finance, Trading, Fundraising, New Product..., Team Building, Cost Reduction, Cost Management, Financial Reporting

Education
St. Mary's University, Twickenham (London, UK)   2013 — 2015
Master of Business Administration (M.B.A.), International Business

University of Oxford   2014 — 2014
Certificate of Entrepreneurship, Entrepreneurship/Entrepreneurial Studies

University of Phayao (Bangkok, Thailand)   2014 — 2014
International Business Practices in the Asia-Pacific Region, International Business

University of California, Riverside   2008 — 2012
Bachelor of Science (B.S.), Business Administration (Minor in Marketing)

Mission San Jose High School (Fremont, CA)   2004 — 2008

Experience
ServiceNow - The Enterprise IT Cloud Company   August 2014 - August 2015
ServiceNow - The Enterprise IT Cloud Company   July 2013 - July 2014
IAS - International Asset Systems  January 2013 - March 2013
IBM Global Services  2006 - 2012
IBM Global Services  2004 - 2006
IBM Global Services  2000 - 2004
IBM Storage Systems Group   1997 - 2000

Skills
Program Management, Project Management, Management, Leadership, Communication, Mentoring, Coaching, Matrix Team Management, Information Technology, ITIL, Microsoft Office, Lotus Notes, MS Project, CRM, PMP, Cross-functional Team..., Vendor Management, Global Delivery, Service Delivery, Project Portfolio..., PMO, IT Strategy, Team Building, Matrix Management, Data Center, Solution Architecture, SDLC, Disaster Recovery, IT Operations, Business Analysis, ERP, SaaS, Resource Management, Integration, Pre-sales, Enterprise Architecture, Business Process..., Enterprise Software, Business Intelligence, System Administration, IT Service Management, Cloud Computing, Security, Agile Project Management, Infrastructure, Outsourcing, Requirements Analysis, Business Process, Project Delivery, IT Outsourcing

Education
Project Management Institute
PMP Certification (Since 2005), Project Management

George Washington University - School of Business & Public Management
Master's Certificate, Project Management

University of California, San Diego
Bachelors, Computer Science

Indian School, Kuwait
HS Diploma, Science

Other
Certificates

Scrum Alliance
Certified ScrumMaster (Since 2015)

Experience
ServiceNow - The Enterprise IT Cloud Company   October 2014 - Present
MeLLmo  April 2012 - August 2014
NYCA  August 2008 - April 2012
Ernesto Ayala Web Development   October 2004 - April 2012
Dinosaur Junction   November 2007 - June 2008
Total Training  January 2007 - August 2007

Skills
CSS, HTML 5, ActionScript, JavaScript, CSS3, SASS, Web Development, User Experience, Compass, PHP, jQuery, Web Application Design, Mobile Design, Web Standards, Front-end Development, Front-end, Web Applications, Web Design, User Interface Design, HTML5, Mobile Applications, Graphic Design

Education
The Art Institute of California-San Diego   2003 — 2006
Bachelor of Science (B.S.), Web Page, Digital/Multimedia and Information Resources Design

Experience
ServiceNow - The Enterprise IT Cloud Company   November 2014 - Present
Netflix  March 2012 - February 2014
Netflix  August 2009 - February 2014
Aerotek  April 2006 - April 2008

Skills
ADP Payroll, Workday, Benefits Administration, Microsoft Excel, Oracle Applications, ADP ReportSmith, ADP E-Time, Microsoft Word, Workday Payroll, Accounts Payable, New Hire Orientations, Talent Acquisition

Education
San Jose State University   2003 — 2009
Bachelor of Arts (B.A.), Communication Studies

Experience
ServiceNow – The Enterprise Cloud Company  February 2015 - Present
ServiceNow - The Enterprise IT Cloud Company   March 2014 - February 2015
ServiceNow - The Enterprise IT Cloud Company   February 2012 - March 2014

Skills
IT Operations, IT Management, Help Desk Support, Service-Now, SaaS, IT Service Management, ITIL, Solution Selling, PaaS, Enterprise Software, Cloud Computing, Virtualization, Information Technology, Sales Enablement, Managed Services, Software Industry, Professional Services

Education
Tulane University - A.B. Freeman School of Business

Experience
ServiceNow - The Enterprise IT Cloud Company   October 2014 - Present
CA Technologies  April 2013 - September 2014
VMware  June 2010 - January 2012
Sun Microsystems, Inc.   2007 - January 2010
Sun Microsystems  2004 - 2007
Sun Microsystems  1999 - 2004
Hammond Landau   1995 - 1999
Landmark General, Novato CA   1994 - 1995
Landmark General   1992 - 1994

Skills
Strategy, Demand Generation, Program Management, Cross-functional Team..., Corporate Branding, Strategic Planning, Marketing, Digital Marketing, Creative Direction, Project Management, Management, Brand Management, Graphics, Social Media, Product Marketing, Strategic Partnerships, Messaging

Education
University of California, Davis   1987 — 1992
Bachelor of Arts (B.A.), Speech Communication and Rhetoric

Experience
ServiceNow - The Enterprise IT Cloud Company   July 2013 - Present
BMC Software  August 2011 - April 2013
BMC Software  June 2008 - August 2011
BMC Software  April 2007 - May 2008
BMC Software  May 2006 - April 2007
Mirage Networks  2005 - 2006
BMC Software  August 2000 - April 2005
BMC Software  December 1998 - August 2000
BMC Software  October 1997 - November 1998
IBM Corporation  April 1996 - October 1997

Skills
Product Management, Systems Management, Virtualization, Cross-functional Team..., Program Management, Agile Methodologies, Project Management, Team Management, Product Development, SDLC, Product Marketing, Quality Assurance, SaaS, Testing, Management, Product Lifecycle..., Competitive Analysis, Team Leadership, Software Development, Software Project..., Business Analysis, CRM, Integration, Strategy, Enterprise Architecture, Enterprise Software, Security, Scrum, Process Improvement, Cloud Computing, Business Process, PMO, ITIL, Agile Project Management, Databases, Pre-sales, Professional Services

Education
The University of Texas at Austin   1992 — 1996
BBA

Experience
ServiceNow - The Enterprise IT Cloud Company   2013 - Present
Harlow Solutions   1984 - Present
General Dynamics AIS  2010 - 2013
CACI  2008 - 2009
Hewlett-Packard  2000 - 2008
Candid Logic Inc.   1998 - 2000
Decision Consultants  1996 - 1997
Compuware Corp  1994 - 1996
Ralph Kirkley Associates   1992 - 1994
Locus Computing Corporation  1989 - 1992

Skills
Quality Assurance, Customer Support, Software Development, Systems Engineering, Requirements Analysis, Testing, Software Engineering, Unix, Embedded Systems, Agile Methodologies, Program Management, Web Applications, Databases, Integration, O&M, Help Desk Support, Website Development, Perl, Linux, Architecture, Defense, Scrum

Education
University of California, Los Angeles   1980 — 1984
BS

Experience
ServiceNow - The Enterprise IT Cloud Company   September 2014 - Present
Lumenate  October 2013 - September 2014
Presidio  June 2004 - September 2013
INX  October 2011 - January 2012
INX  June 2004 - October 2011
City of Keller  December 2001 - June 2004
Motorola Semiconductor  June 2000 - June 2001

Skills
Data Center, Virtualization, Cisco Nexus, ITaaS, Cisco UCS, VMware, Cisco Routing &..., Cisco Wireless, NetApp, EMC Storage, Nimble, Project Planning, Project Delivery, Enterprise Architecture, Cloud Computing, Cisco Technologies, Cisco Routers, Storage, VoIP, Telecommunications, Disaster Recovery, Security, Network Architecture, Unified Communications, Enterprise Software, Networking, Active Directory, Information Technology, Infrastructure, Storage Area Networks, Managed Services, Pre-sales, Service Delivery, Channel Partners, Network Security, SAN, Network Design, Business Continuity, VMware ESX

Education
The University of Texas at Arlington   1993 — 2000
BS

Experience
C&E Group, Inc.   February 2015 - Present
ServiceNow - The Enterprise IT Cloud Company   October 2013 - February 2015
Adobe Systems  August 2010 - September 2013
All By Myself, Inc.   April 2005 - December 2011
Symantec  January 2009 - July 2010
Symantec Corporation  August 2005 - January 2009
CZ Productions   December 1997 - January 2009
User Group Connection   1995 - 1998
User Group Connection   September 1992 - 1995
Apple  June 1991 - September 1992

Skills
Product Marketing, Lead Generation, Multi-channel Marketing, Go-to-market Strategy, Demand Generation, Leadership, Integrated Marketing, Strategy, Enterprise Software, Program Management, Project Management, Marketing, Trade Shows, Marketing Communications, Team Building, Cross-functional Team..., Management, Cloud Computing, Strategic Partnerships, Social Media, Sales, Creative Direction, Public Relations, Event Planning, SaaS, Product Management, Salesforce.com, Event Management

Education
University of California, Davis   1983 — 1988
Bachelor or Arts, Psychology

Experience
Cloudera  February 2014 - Present
ServiceNow - The Enterprise IT Cloud Company   July 2013 - December 2013
Samsung Electronics US R&D Center   July 2012 - July 2013
Yahoo! Inc.   October 2006 - June 2012
Yahoo!  January 2006 - September 2006
Yahoo!  January 2003 - December 2005
Yahoo!  January 2000 - December 2002
William M. Mercer  July 1995 - January 2000

Education
University of California, Irvine - The Paul Merage School of Business   1993 — 1995
M.B.A.

Shanghai Jiao Tong University   1986 — 1990
B.S.

Experience
ServiceNow - The Enterprise IT Cloud Company   November 2014 - Present
ServiceNow - The Enterprise IT Cloud Company   May 2014 - November 2014
BofI Federal Bank  September 2013 - May 2014
BofI Federal Bank  May 2013 - September 2013
Dolan Xitco Consulting Group   April 2011 - May 2013
LECG  February 2008 - April 2011
Biosite  June 2006 - February 2008
Illuminations  2001 - 2006

Skills
Forecasting, Accounting, Process Improvement, Analysis, Financial Modeling, Training, Finance, Account Reconciliation, Time Management, Sarbanes-Oxley Act, Data Analysis, Auditing, Financial Reporting, Financial Analysis, General Ledger

Education
San Diego State University-California State University   2001 — 2005
Bachelor's degree, Sociology

Experience
ServiceNow - The Enterprise IT Cloud Company   September 2014 - Present
Spiral Mesh   July 2013 - August 2014
RedRock Software   November 2007 - July 2013
Sony Online Entertainment  March 2006 - November 2007
SYS Technologies  January 2004 - March 2006
Blue Angel Technologies   March 2002 - November 2003
Internet Pipeline   June 1998 - March 2002

Skills
XML, Java, C#, REST, SQL, Web Applications, ASP.NET, MySQL, Linux, Web Services, Visual Studio, AJAX, SOAP, Windows Azure, Tomcat, Android Development, Play Framework, jQuery, JavaScript, CoffeeScript, HTML 5, Bootstrap, JSP, CSS, .NET, Python, JSON, UPnP, Design Patterns, OOP, Server Architecture, UML, Unix, TCP/IP, C++, C, Eclipse, Operating Systems, Servlets, PL/SQL, SQL Server, Subversion, Shell Scripting, Hibernate, J2EE, J2SE, DHTML, Swing, JDBC, Software Engineering

Education
Rochester Institute of Technology   1996 — 2001
BS, Computer Science / Software Engineering

La Salle College High School   1992 — 1996

Experience
ServiceNow - The Enterprise IT Cloud Company   September 2012 - Present
Panasonic Avionics Corporation  April 2006 - August 2012
Green Culture   February 2005 - April 2006
Warrior Custom Golf  June 2004 - February 2005
Orbit Technology Corporation   September 2004 - October 2004

Skills
Software Design, Software Development, Linux, CSS, XML, JavaScript, MySQL, SQL, Web Services, HTML, PHP, ASP, Web Applications

Education
Art Institute of Pittsburgh Online   2009 — 2010
Digital Design Certification

University of California, Irvine   1999 — 2003
B.A, Political Science

Experience
ServiceNow - The Enterprise IT Cloud Company   January 2015 - Present
CompuCom  December 2011 - January 2015
HealthNews Inc   December 2010 - November 2011
Mevesi, Inc.   July 2009 - December 2010
Pepperweed Consulting  December 2000 - July 2009
Hewlett-Packard  December 1996 - December 2000

Skills
Enterprise Architecture, Cloud Computing, Integration, ITIL, IT Service Management, Enterprise Software, SaaS, IT Operations, IT Management, Software Development, Data Center, Business Intelligence, Virtualization, IT Strategy, HP, Unix, JavaScript, Web Development, HTML, Microsoft SQL Server, XML, Solaris, Team Leadership, Perl, Product Development, Service Delivery, Process Engineering, Process Improvement, IT Governance, Strategic Planning, Management Consulting, Full SDLC, Customer Relations, Mentoring, Governance, Business Process..., Java, SQL Server, Open Source, Linux, RabbitMQ, Nginx, MySQL, SDLC, Agile Methodologies, Pre-sales, IT Outsourcing, Solution Architecture

Education
Rutgers, The State University of New Jersey-New Brunswick   1992 — 1996
Bachelor's Degree, Electrical and Electronics Engineering

Experience
Google  April 2015 - Present
ServiceNow - The Enterprise IT Cloud Company   September 2013 - April 2015
Ernst & Young  July 2008 - September 2013
Saint Louis University  September 2004 - May 2008
Anheuser-Busch Companies, Inc.   May 2007 - August 2007
Burke Burns & Pinelli Ltd.   May 2004 - August 2006

Skills
IT Audit, Auditing, Risk Assessment, Internal Controls, Internal Audit, Business Process..., Process Improvement, Project Management, HIPAA, Business Analysis, Risk Management, Identity Management, Third Party Reporting, Identity & Access..., Compliance, Current State Assessment, SOX 404, Sarbanes-Oxley Act, SSAE16, SOC 1, SOC 2, Governance Risk..., Security

Education
Saint Louis University   2004 — 2008
Bachelor's, Management Information Systems, History

Experience
Interpreta  September 2014 - Present
ServiceNow - The Enterprise IT Cloud Company   January 2014 - September 2014
ServiceNow  January 2013 - December 2013
ServiceNow  July 2012 - December 2012
Service-now.com  October 2011 - December 2012
Illumina  April 2011 - October 2011
Illumina  December 2009 - April 2011
San Diego State University  January 2007 - January 2011
Illumina  April 2008 - December 2009
Ernst & Young  December 2005 - December 2007

Skills
Sarbanes-Oxley Act, Financial Reporting, Financial Analysis, Forecasting, Investor Relations, SEC filings, Internal Controls, Auditing, Finance, US GAAP, Revenue Recognition, GAAP, Financial Planning, Analysis

Education
San Diego State University-California State University   2005 — 2007
Masters, Accountancy

University of San Diego   2000 — 2003
Bachelors, Accountancy

Experience
Cloud Sherpas  September 2015 - Present
TEKsystems  June 2015 - September 2015
ServiceNow - The Enterprise IT Cloud Company   December 2013 - April 2015
Intel Corporation  February 2010 - December 2013
Intel Corporation  August 2008 - February 2010
Intel Corporation  July 2005 - July 2008
AT&T GIS  June 1993 - July 1997
NCR Corporation  June 1990 - May 1993
McDonnell Douglas  July 1985 - September 1988

Skills
ITIL v3 Foundations..., Certified Scrum Master..., IT Service Management, Project Management, ITIL, Integration, IT Management, Software Project..., SDLC, Management, IT Strategy, Software Development, Scrum, Requirements Analysis, Agile Methodologies, Program Management, Service Management, Project Portfolio..., IT Operations, Business Process, PMO, Business Analysis, Information Technology, Release Management, ITIL Process, Process Improvement, Cross-functional Team..., Leadership, Business Intelligence, Waterfall, Incident Management, Vendor Management, Problem Management, Agile Project Management

Education
The George Washington University   1993 — 1993
Master's Certificate, Commercial Project Management

San Diego State University-California State University   1982 — 1985
Bachelor of Science (BS), Information Systems

Experience
Gilead Sciences  March 2014 - Present
ServiceNow - The Enterprise IT Cloud Company   September 2013 - February 2014
Symantec  May 2007 - September 2013
Xilinx  March 1995 - May 2007

Skills
General Ledger, Sarbanes-Oxley Act, Fixed Assets, Consolidation, Accounting, Forecasting, Business Process, Accounts Payable, Account Reconciliation, Finance, Oracle, Financial Analysis, Accruals, Process Improvement, Sarbanes-Oxley, Financial Forecasting, Cash Management, Budgets, Hyperion Enterprise, Analysis, Hyperion, Project Management, Record to Report, Intercompany...

Education
Santa Clara University   1991 — 1994
MBA, International Finance

Santa Clara University   1984 — 1988
BS, Accounting

Experience
ServiceNow - The Enterprise IT Cloud Company   May 2013 - Present
HP  May 2008 - January 2013
Hewlett-Packard  May 1998 - May 2008
ARINC  1988 - 1998
Sachse Engineering   1986 - 1988
Lockheed Missiles and Space  1984 - 1986

Skills
Service Management, Incident Management, IT Service Management, HP, ITIL, Service Desk, Service Delivery, Asset Management, IT Operations, Configuration Management, IT Management, Solution Architecture, Pre-sales, Professional Services, Knowledge Management, SaaS, Cloud Computing, SDLC, Program Management, Integrations, Change Management, Product Management, Requirements Analysis, IT Asset Management, Visio, Project Portfolio..., Product Marketing, Documentation, Sales Enablement, Peregrine, CMDB, Release Management, Software Development, Integration, Enterprise Software, IT Outsourcing, Software Documentation, IT Strategy, Strategy

Education
San Diego State University-California State University   1989 — 1991
Master of Business Administration (M.B.A.), Management Information Systems, General

University of California, San Diego   1979 — 1984
Bachelor of Arts (B.A.), Management Science

Experience
Virtual Clarity   2015 - 2015
ServiceNow - The Enterprise IT Cloud Company   2013 - 2015
Ernst & Young  2008 - 2013
Gartner Consulting  2004 - 2008

Skills
Enterprise Risk..., Release Management, ITIL, IT Audit, SAS70, Management Consulting, Sarbanes-Oxley Act, IT Strategy, Business Transformation, CISA, Information Security..., Program Management, Governance, COBIT, Internal Audit, Information Technology, Internal Controls, Business Process..., IT Risk Management, ITGC, COSO, Sarbanes-Oxley, SOX 404, ISO 27001, Information Security, Business Continuity, IT Transformation, PCI DSS, IT Service Management, Cloud Computing, Enterprise Software, Business Process, IT Operations

Education
University at Buffalo
Bachelor of Science (B.S.), Engineering

Experience
ServiceNow – The Enterprise Cloud Company  May 2015 - Present
ServiceNow - The Enterprise IT Cloud Company   July 2013 - Present
ServiceNow  May 2012 - July 2013
RE/MAX Associates - San Diego Ca  2008 - 2012
4G Wireless - Verizon Wireless  2007 - 2008
Sigma Alpha Epsilon Fraternity - SDSU Chapter   2006 - 2007

Skills
Financial Analysis, Financial Modeling, Financial Reporting, Investor Relations, Treasury Functions, MS Office Suite, Excel, Sales Presentations, Team Leadership, Organizational..., Sales Management, Financial Planning, Residential and..., non-performing real..., Project Management, Project Planning, ITIL, IT Service Management, IT Operations, IT Strategy, IT Operations Management, ITIL Process, Product Development, Forecasting, Microsoft Excel, Business Development, Management, Real Estate, Microsoft Office, Finance

Education
San Diego State University-California State University   2003 — 2007
BS, Finance

Bella Vista High School   1999 — 2003

Experience
ServiceNow - The Enterprise IT Cloud Company   December 2014 - Present
EMC  June 2008 - November 2014
EMC Corporation  2003 - 2008
EMC Corporation  1998 - 2003

Skills
Channel Partners, Solution Selling, Storage, Channel, Cloud Computing, Enterprise Software, Professional Services, Storage Virtualization, SaaS, Storage Area Networks, Business Alliances, Disaster Recovery, Direct Sales, Enterprise Storage, Storage Solutions, Salesforce.com, Partner Management, Virtualization, Sales Enablement, Data Center, SAN

Education
Saint Anselm College   1986 — 1990

Experience
ServiceNow - The Enterprise IT Cloud Company   March 2014 - Present
Microsoft  May 2006 - February 2014

Skills
Algorithms, Distributed Systems, Software Design, Software Engineering, Windows Azure, Scalability, Software Development, Cloud Computing

Education
University of Central Florida   2001 — 2005
Ph.D., Computer Science

Tsinghua University   1997 — 2001
B.E., Computer Science and Technology

Experience
ServiceNow – The Enterprise Cloud Company  February 2015 - Present
ServiceNow - The Enterprise IT Cloud Company   September 2012 - Present
Hospira  2011 - 2012

Skills
JavaScript, Linux, C, Windows, Java, MySQL, Microsoft Office, XML, C++, HTML, Perl, SQL, PHP, Programming

Education
San Diego State University-California State University
Master of Science (M.S.), Computer Science

Experience
Anchor General Insurance Agency  September 2015 - Present
ServiceNow - The Enterprise IT Cloud Company   May 2014 - May 2015
Swiss Re  March 2008 - September 2011
Warpt   2006 - February 2008

Skills
Project Management, Business Analysis, Management Consulting, Leadership, Operations Management, Process Improvement, Business Process..., Business Process Mapping, Process Management, Process Optimization, Project Planning, Business Strategy, Software Documentation, Strategic Planning, Business Process, Cross-functional Team..., Management, Program Management, Training, Analysis

Education
University of San Diego   2013 — 2015
Master of Business Administration (MBA), Logistics, Materials, and Supply Chain Management

Sri Bhagawan Mahaveer Jain College   2004 — 2007
Bachelor of Business Administration (BBA), Finance, General, A

Vidya Niketan School

Experience
ServiceNow - The Enterprise IT Cloud Company   February 2013 - Present
Zynga  August 2011 - February 2013
Intel Corporation  April 2011 - August 2011
The University of British Columbia - Computer Science Research Project   May 2010 - December 2010
Simon Fraser University - WEME Project   May 2010 - August 2010
The University of British Columbia - Computer Science Student Society   May 2009 - April 2010
Radical Entertainment  January 2008 - August 2008

Skills
C++, Java, jQuery, MySQL, PHP, Python, Git, C#, Scala, Hadoop, HBase, Hive, HDFS, CDH, Kafka, Storm, Bash, C, OpenTSDB, Zookeeper, Memcache, Membase, MongoDB, Splunk, Tableau, Coda Hale, OData, SBT, Github, Maven, Apache, Amazon EC2, F5 BigIP, Puppet, Hudson, Nginx, Nagios, Xymon, Collectd, REST

Education
The University of British Columbia   2006 — 2011
Computer Science, Major in Science

Pinetree Secondary School

Experience
Yahoo  June 2014 - Present
ServiceNow - The Enterprise IT Cloud Company   October 2013 - June 2014
PwC  2005 - 2012

Skills
Tax Accounting, Income Tax, Corporate Tax, International Tax, Tax, Tax Law, Tax Research

Education
Santa Clara University   2001 — 2005
Bachelor of Science in Commerce in Accounting