Time Warner Cable
Industry: Cable television company
DescriptionTime Warner Cable was an American cable television company. Before it was purchased by Charter Communications on May 18, 2016, it was ranked the second largest cable company in the United States by revenue behind only Comcast, operating in 29 states. Successor: Spectrum Headquarters: New York City, New York, United States Founded: 1992, United States of America Ceased operations: May 18, 2016 Parent organizations: Charter Communications, Comcast, Spectrum Management Holding Company, LLC Subsidiaries: NaviSite, Time Warner Cable Enterprises LLC,
Time Warner Cable List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Time Warner Cable. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Time Warner Cable Salaries. You can even request information on how much does Time Warner Cable pay if you want to. Learn about salaries, pros and cons of working for Time Warner Cable directly from the past employees.
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15,986 Time Warner Cable employees in database. Find out everything there's to know about Time Warner Cable employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Time Warner Cable Employees
ETAK Systems, Inc. November 2013 - June 2014
Vinculums October 2012 - August 2013
AT&T April 2005 - December 2008
Time Warner Cable March 2001 - April 2005
Skills
Troubleshooting, Software Installation, Testing, Inspection, Maintenance & Repair, Cables, Call Centers, Telecommunications, Customer Satisfaction, Customer Service, Project Management, Process Improvement, Technical Support, Software Documentation, Team Leadership, Customer Experience, Telephony, Computer Hardware, Microsoft Office, Transmission
Education
Kaplan College-Dallas 2010 — 2011
Medical/Clinical Assistant
high school 1983 — 1985
Time Warner Cable April 2015 - Present
Skills
Quality Assurance, Root Cause Analysis, TL9000, Service Delivery, Telecommunications, Computer Network..., Network Design, Vendor Management, Process Improvement, Network Engineering, ITIL Certified, Broadband, VoIP, ITIL, IP, IT Service Management, Project Management, Cisco Technologies, Management, Networking
Education
Kean University
Woldingham School
Perdaris Investments August 2014 - Present
Pearson Education August 2001 - August 2014
Time Warner Cable April 2000 - July 2001
Sixth Street Fitness February 1998 - July 2000
Skills
Publishing, Academic Publishing, Online Publishing, Books, Ebooks, E-Learning, Educational Technology, Sales, Sales Presentations, Editing, Content Development, Content Management, Copy Editing, Marketing Communications, Online Advertising, Marketing Strategy, Marketing, Editorial, Leadership, Advertising, Sales Operations, Strategy
Education
University of Phoenix 2007 — 2009
MBA, MBA
Kansas State University 1991 — 1997
BS and BA, Biology, Kinesiology, Physical Sciences
Heartland Financial Group September 2014 - Present
Freelance (Prototype-Designs) January 2011 - Present
Fishnets and Floorshows (KC Rocky Horror) March 2008 - Present
Hallmark Cards December 2013 - August 2014
Traffic Graphix September 2012 - August 2013
Time Warner Cable July 2010 - August 2013
Cheap Shots November 2012 - July 2013
Screenland Crossroads January 2013 - May 2013
Dread Central Media LLC March 2011 - January 2013
National Information Consortium March 2010 - June 2011
Skills
CSS, Photography, PHP, SEO, Marketing, Event Management, Event Designing, Marketing Event Planning, Public Speaking, Exceptional public..., Advertising, Writing, CSS3, Teaching, Training, Adobe Creative Suite, Photoshop, Illustrator, Microsoft Office, Staffing Coordination, Set Design, Set Construction, Set Decoration, Meeting Planning, Email Marketing, Designing, Entertainment, WordPress, Film, Logo Design, Social Media, Editing, Layout, Graphics, Creative Writing, Copywriting, Creative Direction, HTML, Theatre, Graphic Design, Web Design, Digital Media, Mac, CMS
Education
Kansas City Kansas Community College 2002 — 2004
Associates of Arts, Theater Performance
Kansas City Kansas Community College
Maine State Bureau of Motor Vehicles September 2015 - Present
Maine bureau of Motor Vehicles. September 2015 - Present
Time Warner Cable October 2005 - October 2011
Adelphia Communications May 2000 - October 2005
Frontier Vision Cable April 1997 - May 2000
State Cable TV October 1988 - April 1997
Skills
Telecommunications, Customer Service, Microsoft Excel, Microsoft Office, PeopleSoft, Team Leadership, Accounting, Process Improvement, Budgets, Management, Cabling, Access, Project Management, PowerPoint, Communication, Audits and Research
Education
Kaplan University-Maine Campus 2011 — 2013
Associates of Applied Science for Business Administration, Business Administration, 3.98
Kaplan University
Associate's degree, Business Administration and Management, General
PACH Secure Technology LLC January 2008 - Present
University of Hawai'i Community Colleges - Leeward Community College August 1999 - Present
Time Warner Cable 1983 - Present
Skills
Firewall Management, Firewall Administration, Penetration Testing, Network Security, Network Administration, Network Architecture, Wireless Solutions, Wireless Services, System Design, System Administration, Systems Engineering, Network Engineering, Web Services, Ethical Hacking, CEH, Information Security..., OSPF, Routing, Data Center, Virtualization, Cisco Technologies, TCP/IP, Computer Security, Security, Intrusion Detection, Networking, VMware, Application Security, Network Design, BGP, Business Continuity, Cisco IOS, PCI DSS, Vulnerability Assessment, Citrix, IT Audit, Vulnerability Management, Solaris, Information Security, Firewalls, VPN, DNS, Computer Forensics, WAN, System Deployment, Disaster Recovery, Switches, Routers, Cloud Computing, CISSP
Education
Kapiolani Community College 1988 — 1991
Associate of Science (AS), Data Processing
Chaminade University 1980 — 1983
Liberal ArtsKenway School, Accounting
Saint Louis High School 1977 — 1980
NEMO Equipment, Inc. July 2014 - Present
Eastern Mountain Sports April 2011 - July 2014
Eastern Mountain Sports May 2003 - April 2011
Saabs.Com November 2002 - December 2003
Time Warner Cable October 2001 - February 2002
Skills
Merchandising, Retail, Inventory Management, Visual Merchandising, Forecasting, Trade Shows, Competitive Analysis, Product Development, Sales, Sourcing, Customer Service, Customer Satisfaction, Sales Management, Fashion, POS, Team Building, Marketing Strategy, Operations Management, Marketing, Purchasing, Product Management, Trend Analysis, Management, E-commerce, Store Management, Retail Sales, Inventory Control, Customer Experience, Footwear, Profit, Analysis, Sales Process, Apparel, Merchandise Planning, Store Operations, Multi-channel Retail, Pricing, Hiring, P&L, Strategic Planning, Leadership, Brand Development, Team Leadership
Education
Southern New Hampshire University 2006 — 2008
Business
Keene State College 2000 — 2003
Business
Amy Ryan - ReMax May 2014 - Present
RE/MAX Momentum 2014 - Present
Time Warner Cable March 2013 - April 2013
FedEx Office 2013 - 2013
Diebold August 2010 - November 2012
Skills
Microsoft Excel, MS Excel Pivot Tables, Vlookup, Outlook, Proficient Typing Skills, 10 Key Touch, Commitment to Customer..., High Pressure..., Multitasking Skills, QuickBooks, Bank Reconciliation, GAAP, Financial Statements, Spreadsheets, Account Reconciliation, Pivot Tables, Journal Entries, Great Plains Software, Invoicing, Peachtree, Balance, Accounts Receivable, Team Building
Education
Kaplan University 2009 — 2010
Associate of Science (A.S.), Accounting
Time Warner Cable January 2014 - Present
The Fashion Opera November 2013 - May 2015
Dallas Black Professional Social Network March 2014 - July 2014
Invenio Marketing Solutions May 2012 - October 2013
Novotus 2011 - 2012
ManpowerGroup March 2009 - October 2011
Skills
Employee Benefits, Recruiting, Talent Acquisition, Sourcing, Cold Calling, Human Resources, Technical Recruiting, Benefits Negotiation, Screening, Executive Search, Employee Relations, Account Management, Temporary Staffing, Temporary Placement, Contract Recruitment, Talent Management, Internet Recruiting, Staffing Services, Screening Resumes, College Recruiting, Onboarding, Interviews, Applicant Tracking..., Sales, Lead Generation, Management, Boolean Searching, Boolean Logic, IT Recruitment, Personnel Management, Hiring, Leadership, Networking, Job Fairs, Benefits Administration, Job Descriptions, Taleo, Team Building, Employer Branding, Resume Writing, HRIS, Permanent Placement, Recruitment Advertising
Education
Kaplan University-Davenport Campus 2010 — 2012
Masters of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General, 3.72
Kaplan University-Davenport Campus 2006 — 2010
Bachelor of Science (B.S.), Business, 3.67
Time Warner Cable December 2014 - Present
Time Warner Cable March 2013 - December 2014
Time Warner Cable November 2011 - March 2013
Deloitte Financial Advisory Services LLP March 2007 - November 2011
Wellspring Valuation, LTD May 2005 - March 2007
Magellan Health Services 2002 - 2004
Skills
Financial Modeling, Mergers & Acquisitions, Valuation, Due Diligence, Forecasting, Finance, Analysis, Program Management, Budgets, Analytics, Leadership, Investments, Executive Management, Negotiation, Financial Reporting, Variance Analysis, Financial Analysis, Business Valuation
Education
University of Baltimore 2002 — 2004
Master of Science
Kaunas University of Technology Gymnasium
High School
Kauno Technologijos Universitetas
Bachelor’s Degree
Kauno Varpo Gimnazija
Independant Financial Representative February 2015 - Present
Triangle Insurance & Benefits, Inc. January 2013 - January 2014
Time Warner Cable July 2012 - December 2012
Cellular Sales March 2011 - July 2012
Asset Protectors & Advisors Group January 2010 - January 2011
K & L Restaurant Equipment March 2009 - December 2009
RBC Insurance December 2007 - March 2009
RBC Insurance 2007 - 2009
MetLife April 2006 - November 2007
American General Life & Accident April 2004 - March 2006
Skills
Sales Management, New Business Development, Contract Negotiation, Sales Presentations, Fixed Annuities, Disability Insurance, Long-term Care, Life Insurance, Insurance, Retirement, Health Insurance, Project Management, Construction Management, Customer Service, Sales, Customer Satisfaction, Small Business, Mutual Funds, Sales Process, Marketing, Employee Benefits, Recruiting, Management, Investments, Leadership, Coaching, Cold Calling, Time Management, Long Term Care Insurance, Customer Retention, Selling, Direct Sales, Advertising, Account Management, Financial Planners, Team Building, Sales Operations, Financial Planning, Financial Services
Education
Johnston Community College 1992 — 1994
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Smithfield Selma Senior High 1987 — 1991
Smithfield Selma Senior High
Time Warner Cable October 2013 - Present
Starbucks 2008 - 2011
Skills
Sales, Leadership, Customer Service, Training, Process Improvement, Team Leadership, Project Management, Outlook, Telecommunications, Team Building, Broadband, VoIP, Call Centers, Telephony
Education
Kaplan College-Palm Springs
Time Warner Cable May 2013 - Present
Triple Canopy October 2010 - January 2012
US Army January 2007 - August 2008
Skills
Internet Troubleshooting, Wireless Networking, Field Technicians, Frequency Analysis, Cable Broadband, Computer Network..., Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Visual Basic
Education
Kaplan University 2010 — 2012
Associate of Applied Science in Information Technology (AAS), Computer Systems Networking and Telecommunications
AT&T September 2008 - June 2009
Time Warner Cable December 2007 - September 2008
Sprint March 2006 - December 2007
EarthLink June 1999 - March 2003
Skills
Screenwriting, Cinematography, Editing, Adobe Photoshop, Adobe Premiere Pro, Adobe Audition, Adobe Dreamweaver, HTML, CSS, Computer Hardware, Windows, PowerPoint, Microsoft Excel, Microsoft Word
Education
New Mexico State University 2012 — 2016
Bachelor's Degree, Digital Filmmaking
Kaplan University-Davenport Campus 2009 — 2011
Associate's Degree, Information Technology
Time Warner Cable Sales and Retention Coach/TrainerTime Warner Cable2004 - 2007
Time Warner Cable 2000 - 2004
Syracuse Crunch Hockey Club / Syracuse Smash Lacrosse Team 1998 - 2000
Adelphia Cable 1992 - 1995
Skills
Call Center, Salesforce.com, Call Centers, Sales Management, Sales, Solution Selling, Account Management, Customer Satisfaction, VoIP, Customer Retention, Customer Service, Sales Operations, Telecommunications, Direct Sales, Customer Experience
Education
Le Moyne College 1996 — 2003
B.S., Business / Marketing
Kansas State University
Time Warner Cable December 2013 - Present
Signius January 2013 - December 2013
The Marino Organization May 2012 - July 2012
Aable Multi Services January 2012 - April 2012
The Weather Channel January 2007 - June 2009
Morgan Anderson Consulting February 2006 - November 2007
Rainbow Advertising September 1996 - December 2001
Skills
Microsoft Office, PeopleSoft, Entourage, Research, Advertising, System Administration, Outlook, Management, Budgets, Human Resources, Training, Office Management, Team Building, Social Media, Data Analysis, Teamwork, Sales, Time Management, Contract Negotiation, Event Planning, Sales Operations, Administration, Marketing
Education
Katherine Gibbs School 1992 — 1993
Cerrtificate, Travel and Conference Planning
Saint John's University 1987 — 1990
Associates, Communications
TITLE Boxing LLC April 2015 - Present
GlynnDevins May 2013 - April 2015
Collegian Media Group January 2013 - May 2013
Flint Hills Discovery Center January 2013 - May 2013
Kansas State University August 2012 - May 2013
Kansas State PRSSA June 2012 - May 2013
Time Warner Cable May 2012 - August 2012
Skills
Media Relations, Public Speaking, Leadership, Teamwork, Internal Communications, Blogging, Advertising, Strategic Planning, Event Planning, Social Media Marketing, Newsletters, Problem Solving, Creative Writing, Community Outreach, Media Pitches, Content Marketing, Columns, Social Media, Marketing Communications, Ghostwriting
Education
Kansas State University 2010 — 2013
BS - Journalism and Mass Communications, Public Relations
Allen Community College 2008 — 2010
Associate of Science (AS), Communications
Olathe East
Star Energy Partners September 2013 - Present
Total Education Solutions September 2011 - August 2012
Sunrise East Tutoring September 2010 - September 2011
Time Warner Cable 2008 - 2009
Time Warner Cable Business Class 2007 - 2008
Time Warner Cable December 2005 - August 2007
FirstMerit Bank 2001 - 2004
Skills
Customer Service, Management, Teaching, Spanish, Team Leadership, Program Management, Project Management, Process Improvement, Energy, Change Management, Project Planning, Business Analysis, Leadership, Quality Management, Quality Assurance, Sales Operations, Microsoft Office, Deregulation, Strategic Planning, Microsoft Excel, Operations Management, Business Process..., Training, Teaching English as a..., Spanish-speaking, Process Flow..., Business Rules, Job Aids, CRM, Launching New Programs, Social Media, Team Mentoring, Business Process, ESL, Renovation, Property Flipping, Painting, Home Staging, Home Improvement
Education
Kaplan University 2008 — 2010
Master of Science (M.S.), Business Administration, Management and Operations
The University of Akron 2001 — 2005
Bachelor's Degree, Secondary Education and Teaching
Time Warner Cable June 2013 - Present
Buckeye CableSystem May 2008 - June 2013
TolTest, Inc. May 2006 - May 2008
Skills
CMTS, DOCSIS, HFC, MSO, Cisco IOS, Troubleshooting, Network Engineering, IPv6, IP, Network Administration, System Administration, VMware, Routers, VoIP, Network Design, LAN-WAN, Networking
Education
Kaplan University 2010 — 2012
Bachelor of Science (BS), Information Technology, 4.0
University of Toledo 2004 — 2006
Associates of Applied Business (AAB), Computer Network Administration, 3.854
Custom Disability Solutions January 2013 - Present
Nationwide Payment Solutions May 2012 - December 2012
Time Warner Cable 2010 - 2011
US Army 2005 - 2009
Skills
Windows 7, Computer Hardware, Active Directory, Troubleshooting, Technical Support, Help Desk Support, Windows, Windows Server, Servers, Symantec Antivirus, Security, Firewalls, Software Documentation, Laptops, Computer Repair, VMware, Printers, Windows XP, VPN, HTML, Microsoft Exchange, windows 8
Education
Kaplan University-Omaha Campus 2009 — 2011
Associate of Arts and Sciences (A.A.S.)
Time Warner Cable Media Sales January 2012 - Present
Time Warner Cable Media Sales July 2011 - December 2011
Time Warner Cable April 2009 - July 2011
WOR RADIO January 2006 - March 2009
Skills
Advertising, Analysis, Digital Media, Digital Marketing, Interactive Advertising, Radio, Media Buying, Marketing, Media Planning, Management, Sales, Public Speaking, Budgets, Strategic Planning, Customer Service, Retail, Social Media, Sales Process, Event Planning, Integrated Marketing, Social Media Marketing, Account Management, Online Advertising, Social Networking, Marketing Strategy, Public Relations, Television
Education
Mercy College 2004 — 2006
MS, Organizational Leadership
Kean University 2000 — 2004
Bachelor of Arts (B.A.), Communication and Media Studies
Beauty Brands, Inc 2011 - Present
Beauty Brands, Inc. 2007 - 2011
AMC Theatres July 2005 - July 2007
Time Warner Cable June 2000 - July 2005
Skills
Sarbanes-Oxley Act, Accounting, Forecasting, Financial Reporting, Budgets, Financial Accounting, Payroll, PeopleSoft, General Ledger, Financial Analysis, Accounts Payable, Account Reconciliation, Accounts Receivable, Auditing, Inventory Management, Financial Statements, Purchasing, Internal Audit, P&L, Sales
Education
Kansas State University 1983 — 1987
Tricom Funding October 2011 - Present
FIS July 2010 - Present
BMO Harris Bank January 2006 - October 2010
Time Warner Cable February 2005 - December 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Exchange, 10 Key, Data Entry, Spreadsheets, PowerPoint, Customer Service, Banking, Financial Analysis, Medical Billing, Billing Systems, Collections, Recruiting
Education
Kaplan University 2010 — 2014
Bachelor of Applied Science (BASc), Criminal Justice and Corrections, 3.57
Milwaukee Area Technical College 2002 — 2004
CNA License, Certified Nursing Assistant
Garfield High School 1997 — 2001
Diploma, High School Studies
It Works! Independent Distributor April 2013 - Present
HardWork24-7 Training and Managment September 2012 - Present
Time Warner Cable October 2011 - November 2012
The Source Magazine 2009 - 2010
Skills
Television, Entertainment, Social Media Marketing, Public Relations, Video Production, Social Media, Advertising, Event Management, Customer Service, Blogging, Event Planning, Microsoft Office, Media Relations, Editing, Final Cut Pro, Sales, Microsoft Word, Account Management, Strategic Planning, Outlook, Team Building, Facebook, Marketing Communications, Creative Writing, Marketing, Sports Marketing, Customer Satisfaction, Public Speaking, Call Center, Telecommunications, Coaching, Management, Social Networking
Education
University of Maryland Eastern Shore 2003 — 2007
BA, Communications/English/Sports Management
University of Maryland Eastern Shore 2003 — 2007
Bachelor of Arts (B.A.), Communication and Media Studies
Kaplan University
Master of Arts (M.A.), Business/Corporate Communications, 3.5
Prosperity Home Mortgage, LLC dba FM Lending May 2014 - Present
QBE North America November 2013 - May 2014
Wells Fargo Home Mortgage June 2012 - October 2013
Simply Divine Styling Salon April 1999 - December 2012
Wells Fargo Home Mortgage September 2011 - June 2012
Time Warner Cable July 2011 - September 2011
Wells Fargo Home Mortgage August 2010 - April 2011
Wachovia Corporate Mortgage Services October 2008 - December 2009
WECT TV September 2008 - September 2008
Wachovia Corporate Mortgage Services February 2008 - July 2008
Skills
Outlook, Mortgage Banking, Customer Service, Microsoft Excel, Event Planning, Mortgage Lending, Customer Satisfaction, Access, Microsoft Word, Microsoft Office, Troubleshooting, Loans, Software Documentation, Management, Call Centers, Banking, Credit, Leadership
Education
Kaplan University 2004 — 2006
Associate of Applied Science, Computer Information Systems
Troutman's Beauty School 1990 — 1991
cosmetology
Time Warner Cable February 2012 - Present
Time Warner Cable October 2007 - February 2012
TD April 2002 - October 2007
Harvardnet January 2000 - August 2002
Skills
Telecommunications, Cisco Technologies, IP, MPLS, Networking, Troubleshooting, VoIP, Wireless, Switches, Network Engineering, TCP/IP, Telephony, WAN
Education
Keene State College 1998 — 2000
Psychology
BCBSNC March 2013 - Present
Time Warner Cable June 2005 - March 2013
Education
Katherine Gibbs School 2002 — 2003
Associate's degree, Marketing
Time Warner Cable 2013 - Present
Time Warner Cable September 2004 - March 2013
Gulf Coast Veterinary Specialists 2004 - 2004
VCA Woodlands Animal Hospital 2003 - 2004
Skills
Telecommunications, Call Center, VoIP, Broadband, Wireless, Account Management, Customer Satisfaction, Telephony, Sales, Customer Retention, Sales Management, IP, Solution Selling, Leadership, Customer Experience, Troubleshooting, Team Leadership, Avaya, Call Centers
Education
Jones International University 2010 — 2012
Master of Business Administration (MBA), Leading the Customer Driven Organization
SUNY Canton College of Technology 2000 — 2002
AAS, Veterinary Technology
Syracuse University 1996 — 2000
Bachelor of Arts (B.A.), Biology, General
Texas Roadhouse November 2011 - Present
TravelWise Cruises & Tours December 2010 - July 2012
Jimmy the Greeks February 2010 - September 2011
Time Warner Cable February 2008 - September 2009
Skills
Customer Service, Time Management, Customer Satisfaction, Teamwork, Social Networking, Microsoft Office, Advertising, Restaurants, Organization, Leadership, Phone Etiquette, Phone Skills, File Management, Microsoft Works, At Multitasking, Inventory Management, Troubleshooting, Cash Handling
Education
Kaplan University 2009 — 2010
Associate's Degree Business Administration, Travel and Hospitality Management
University of Southern Maine 2001 — 2006
Bachelor's, English, Minor in Education
Thornton Academy 1997 — 2001
HomeAway.com April 2014 - Present
HomeAway.com July 2011 - Present
Unrepentant Angels Music March 2006 - Present
HomeAway.com November 2012 - April 2014
ConnectFKM May 2009 - July 2011
AT&T Mobility January 2009 - May 2009
AT&T Mobility April 2008 - May 2009
Ketchum Directory Advertising March 2006 - March 2008
Time Warner Cable August 2005 - March 2008
Ketchum Directory Advertising July 2001 - May 2006
Skills
Research, Social Media Marketing, Online Advertising, Social Media, Marketing, Sales, Email Marketing, Account Management, Facebook, Social Networking, Salesforce.com, Marketing Strategy, Advertising, SEO, Customer Service, Digital Marketing, Event Planning, Competitive Analysis, Market Planning, Lead Generation, B2B, Management
Education
Kansas State University 1995 — 2001
Bachelor of Science, Sociology
Montgomery Counsulting January 2014 - Present
Gail Darling Staffing July 2012 - November 2012
New York Life February 2011 - August 2012
Time Warner Cable February 2011 - December 2011
Skills
Resource Management, Management, Travel Arrangements, WebEx, Team Leadership
Education
Kansas State University 1971 — 1973
Business
The George Washington University
Redneck Computers August 2014 - Present
Financial Systems & Equipment March 2011 - Present
Currently unemployed - looking to start my own small business. March 2011 - March 2011
Sprint by Wireless Lifestyles March 2010 - February 2011
Cash Register Sales April 2008 - January 2009
Time Warner Cable July 2003 - April 2008
Johnson County Community college 2001 - 2004
wachter electric 1998 - 2001
wachter 1998 - 2001
Skills
Troubleshooting, Sales, Customer Service, Networking, Microsoft Excel, Microsoft Office, Microsoft Word, Team Leadership, Training, Retail, PowerPoint, Social Media, Event Planning, Social Media Marketing, Computer Repair, Computer Hardware
Education
Johnson County Community College 1994 — 1997
Veritiv February 2015 - Present
Time Warner Cable June 2011 - December 2014
Time Warner Cable June 2007 - May 2011
DT Solutions November 1999 - March 2007
Skills
Networking, Network Security, Symantec ALTIRIS, SCCM, Windows Server 2012, Windows Server 2008, VMware ESX, Customer Service, Dameware, Dell Computers, Service Desk Plus, RSA SecurID, Xerox Printers, VoIP, Technical Support, Cisco Technologies, Laptops, Telephony, Remote Desktop, TCP/IP, Norton Ghost, CompTIA A+, Desktop Computers, Computer Repair, Cisco VPN, CompTIA Network+..., Altiris, IDS, CCNA, IPS, Information Security..., Desktop Publishing, PGP, McAfee Antivirus, Desktop Application..., Web Development, Adobe Acrobat, Adobe Audition, HP Server Hardware, Adobe Creative Suite, IT Security Best..., Web Design, Dell Workstations, Cryptography, Symantec VIP, Mechanical Engineering, DELL Certified, McAfee EMM, NIST 800-53, ARC, TIG, MIG, and OA...
Education
Centriq IT School 2013 — 2013
CompTIA Security+ Certification, Information Technology
Johnson County Community College 2011 — 2011
CompTIA Network+ Certification, Information Technology
AVTS 2002 — 2003
Engineer's degree, (HAC, HACR, HVAC, HVACR)
Time Warner Cable August 2009 - Present
Phillip Morris/Quest Company LLC May 2001 - December 2010
Skills
Global Business..., International and..., Microsoft office Excel, Word, PowerPoint, Taxation, Financial Accounting, Internal Auditing, Microsoft Excel, Auditing, Analysis, Sales, Customer Satisfaction, Financial Statements, Finance, Variance Analysis, Invoicing, Microsoft Word, Account Reconciliation, Financial Analysis, Management, Troubleshooting, Accounting, Outlook, Customer Retention, VoIP
Education
Keller Graduate School of Management of DeVry University 2011 — 2014
Master of Arts (M.A.), Accounting and Finance, 3.96
Jones International University 2009 — 2011
Master of Business Administration (M.B.A.), Financial Analysis, 4.0
Time Warner Cable June 2015 - Present
Skills
Sales, Event Planning, Social Networking, Customer Service, Public Relations, Public Speaking, Advertising, Marketing Communications
Education
Kaplan College-Dallas 2010 — 2011
Dental Assisting/Assistant
Massage Envy Spa March 2014 - Present
Time Warner Cable April 2013 - December 2013
Walmart April 2009 - August 2011
Skills
Call Centers, Troubleshooting, Customer Experience, Customer Satisfaction, Technical Support, Telecommunications, Customer Retention, VoIP, Telephony, Broadband, Customer Service, Outlook, Computer Network..., Computer Hardware, Routers, Windows, Wireless, Windows 7, Avaya, Cabling
Education
Kaplan University 2013 — 2017
B.A, Psychology
Sanford Brown College North Loop
West Ashley High school
High School Diploma
Time Warner Cable Business Class September 2015 - Present
Time Warner Cable Business Class November 2012 - Present
Time Warner Cable June 2005 - Present
MCI/Worldcom January 2003 - May 2005
MCI February 2000 - January 2003
MCI February 1996 - February 2000
Metromedia March 1990 - 1996
Skills
Telecommunications, Managed Services, Co-location, VoIP, Telephony, Solution Selling, Call Center, Account Management, T1, Broadband, Sales, Customer Retention, Business Development, Call Centers, Wireless, IP, Unified Communications, Long Distance, Metro Ethernet, Ethernet, Product Marketing, New Business Development, Sales Operations, Forecasting, Management, Sales Process, Sales Management, Networking, Direct Sales, Team Leadership, Strategic Partnerships, Optical Fiber, Salesforce.com, SIP
Education
Kean University 1984 — 1988
Business Management
Time Warner Cable October 2013 - Present
Warner Cable January 2010 - October 2013
Warner Cable June 2008 - January 2010
Warner Cable February 2001 - May 2008
Skills
IP, Cisco Technologies, Routers, Troubleshooting, Networking, Security, Software Installation, RF, Broadband, Optical Fiber, Management, WiFi, Training, Engineering, CMTS, Cables, HFC, Video, Ethernet, VoIP, Telecommunications
Education
Kaplan University 2005 — 2011
Bachelor’s of Science, Information Technology Network Administration
Kaplan University 2005 — 2011
Master of Science, Information Technology, Information Security and Assurance
Search Optics September 2015 - Present
Wide Open West March 2014 - January 2015
Midwest Memorial Group February 2013 - February 2014
Bright House Networks April 2011 - February 2013
Bright House Networks January 2001 - April 2011
Time Warner Cable September 1999 - January 2001
Time Warner Cable April 1998 - September 1999
Metrovision Cable January 1994 - April 1998
Skills
Team Building and..., Exemplary Internal and..., Planning, Development,..., Leadership, Relationship Management, Sales Management, Direct Sales, Sales, Broadband, Competitive Analysis, Customer Acquisition, Negotiation, Customer Retention, Management, Market Research, Telecommunications, Marketing, Product Marketing, Customer Experience, Contract Negotiation, Strategic Partnerships, Sales Process, Direct Marketing, Selling, Sales Operations, Sales Presentations, Brand Management, Marketing Management, Customer Service, Customer Satisfaction, Account Management, New Business Development, Solution Selling, Strategy, Marketing Strategy, CRM, Team Building, B2B, Business Strategy, Call Centers, Coaching, Lead Generation, Retail, Cold Calling, Change Management, Team Leadership, Online Marketing, Marketing Communications, Business Planning, Strategic Planning
Education
Jones International University 2008 — 2008
Honors Graduate, Business Law
Jones International University 2004 — 2004
Honors Graduate, Marketing
Jones International University 2003 — 2003
Honors Graduate, Principles of Management
Schoolcraft College 1999 — 2001
Business/Education
University of Michigan-Dearborn 1989 — 1993
English/Mathematics/Communications
Other
Time Warner Cable November 2013 - Present
AXA Equitable November 2010 - November 2013
AXA Equitable October 2008 - November 2010
AXA Equitable April 2005 - September 2008
Mphasis June 2001 - December 2001
Kshema Techonologies June 1999 - June 2001
Dialogic Corporation August 2000 - February 2001
Skills
Quality Center, SDLC, QTP, Test Planning, User Acceptance Testing, Test Management, System Testing, Software Quality..., Testing, LoadRunner, Performance Testing, Requirements Analysis, Manual Testing, Regression Testing, SQL, Software Project..., Quality Assurance, CMMI, Agile Methodologies, Test Automation, Oracle, Business Analysis, Systems Analysis, Software Design, Business Workflows, ACORD, Predictive Analytics, Requirements Gathering, Business Requirements, Data Warehousing, Business Intelligence, Software Development, Analysis
Education
Karnatak University 1993 — 1997
BE, Electronics and Communication
Charles Schwab March 2013 - Present
Time Warner Cable March 2008 - February 2013
Citi January 2007 - February 2008
GUNN Nissan LLC November 2005 - December 2006
JPMorgan Chase March 2005 - October 2005
American Income Life November 2004 - March 2005
USAA June 1999 - November 2004
International Bank of Commerce October 1997 - February 1999
Skills
Auditing, Fraud, Financial Services, Retirement Planning, 401k, Customer Relations, Banking, Insurance, Certified Fraud Examiner, Problem Solving, Team Leadership, Process Improvement, Accounting, Underwriting, Risk Management, Finance, Financial Analysis, Investments, Leadership, Management, Sales, Team Building
Education
Kaplan University 2007 — 2011
Bachelor of Science, Business with concentration in Accounting, 3.47
Keister Equipment Repair June 2015 - Present
One Voice Marketing 2012 - Present
Dimensional Innovations March 2015 - June 2015
CivicPlus September 2013 - March 2015
Time Warner Cable 2005 - 2012
Time Warner Cable 2002 - 2005
Time Warner Cable 1999 - 2002
Skills
Direct Marketing, Marketing Communications, Marketing, Marketing Strategy, Cross-functional Team..., Brand Management, Strategic Planning, Leadership, Customer Retention, Management, Team Leadership, Advertising, Market Planning, Team Building, Event Planning, Trade Shows, Account Management, Telecommunications, Product Marketing, New Product Roll Out, Experiential Events, Building Brand Awareness, Training Delivery, Strategic Financial..., Sports Marketing, Positioning, Presentation Development, Department Budgeting, Training, Development Of Employees, Competitive Marketing..., Sponsorship Activation, Marketing Automation, Inbound Marketing, Email Marketing, Brand Awareness
Education
Kansas State University 1990 — 1995
BS Business Administration, Human Resources/Industrial & Labor Relations
Time Warner Cable February 2013 - Present
Vitel Communications, LLC November 2010 - February 2013
TASP 2009 - 2010
SNiP February 2009 - October 2009
Verizon January 1990 - November 2008
Skills
Team Building, Quality Assurance, Six Sigma, Customer Service, Telecommunications, Operations Management, Strategic Planning, Process Improvement, Project Management, Cross-functional Team..., Training, Leadership, Software Documentation, Management, Policy, Troubleshooting, Strategy, Program Management, Vendor Management, Human Resources, Integration, Time Management, Business Strategy, Coaching, Call Centers, Recruiting, Team Leadership
Education
Rutgers, The State University of New Jersey-Camden 2010 — 2010
Certificate, Lean Six Sigma Green Belt
Mercer County Community College 2007 — 2007
Certificate, Human Resources
Metropolitan College of New York - School of Business 2003 — 2004
MBA, General Management
Kean University 1984 — 1987
B.S., Business Management
MetroCast Cablevision January 2014 - Present
Granite Bay Care Inc. August 2013 - Present
Kaplan University September 2010 - August 2013
Time Warner Cable January 2009 - January 2011
Warner Cable of New England September 2006 - January 2009
Warner Cable of New England September 2003 - September 2006
Adelphia Communications October 2001 - September 2003
Skills
Teamwork, Multi Tasking, Performs Well Under..., Automotive, Dispatching, Systems Analysis, Triage, Software, Macintosh Applications, Linux, Windows, Microsoft Office, Open Office, Criminal Justice, Psychology, Writing, Troubleshooting, Technical Support, Leadership, VoIP, Critical Thinking, Public Speaking, Team Building, Laptops, Telecommunications, Networking, IP, Routers, Customer Service, PowerPoint, Software Installation, Microsoft Excel, Security, Data Analysis, Analysis, TCP/IP, Call Centers, System Administration, Customer Satisfaction
Education
Kaplan University 2014 — 2016
Master's degree, Behavioral Psychology
Kaplan University 2010 — 2013
Bachelor of Science (BS), Criminal Justice, 3.9
Universal Technical Institute Phoenix 2000 — 2002
Automotive, Automotive
Microsoft December 2014 - Present
Symantec May 2014 - December 2014
Revel Consulting May 2013 - May 2014
Deloitte August 2012 - May 2013
Deloitte August 2011 - August 2012
Nebraska Supreme Court January 2006 - August 2011
University of Nebraska-Lincoln January 2001 - January 2006
Time Warner Cable June 2004 - April 2005
Skills
Project Management, Business Analysis, Microsoft Office, Process Improvement, HTML, Data Analysis, Troubleshooting, Team Leadership, Research, Microsoft Excel, Program Management, Strategy, Analysis, Networking, Management, Business Process...
Education
University of Nebraska-Lincoln 2005 — 2008
M.B.A, Business Administration
University of Nebraska-Lincoln 2000 — 2003
M.S, Computer Science
Kakatiya University 1996 — 2000
Bachelor of Technology (B.Tech.), Computer Science and Engineering
Training
Greater Reading Economic Partnership January 2004 - Present
Time Warner Cable 1982 - 2004
Skills
Marketing, Advertising, Budgets, Strategic Planning, Leadership, Marketing Communications, Community Development, Project Management, Team Building, Community Outreach, Event Planning, Marketing Strategy, Fundraising, Public Relations, Social Media Marketing, Nonprofits, Online Marketing, Direct Marketing, Social Media, Business Development, Training, Grant Writing, Coaching, Small Business, Business Planning, Leadership Development, Customer Service, New Business Development, Negotiation, Sales, Research, Public Speaking, Entrepreneurship, Event Management, Policy, Newsletters, Social Networking, Economic Development, Contract Negotiation, Volunteer Management, CRM, Strategy, Workforce Development, Organizational..., Proposal Writing, Media Relations, Board Development, Grants, Program Development, Government
Education
Kalamazoo College
Cerner Corporation November 2014 - Present
Cerner Corporation September 2012 - Present
Center4Nerds 2009 - Present
ITT Technical Institute August 2009 - September 2012
Aplus.net March 2009 - August 2009
GP Computing March 2006 - August 2009
Time Warner Cable September 2002 - March 2009
Tall Oaks Conference Center June 2000 - August 2002
Skills
Active Directory, Troubleshooting, Computer Hardware, XP, Windows Server, Operating Systems, TCP/IP, Technical Support, DNS, DHCP, Hardware, VPN, Software Documentation, Windows XP, Software Installation, Windows 7, Windows, System Administration, Linux, Printers, Microsoft Office, Computer Repair, VMware, Cabling, Documentation, Laptops, Windows Server 2003, Windows Server 2008, Problem Solving, Desktop Support, Inventory Management, VDI, Thin Client, Wyse, LanSweeper, Windows 8, Windows 8.1
Education
University of Phoenix 2010 — 2012
Masters of Information Systems, Technology
ITT-Tech Kansas City 2008 — 2010
Bachelors, Information Systems Security
ITT-Tech Kansas City 2005 — 2008
Associates, Computer Network Systems
Kansas State University 2000 — 2002
Certification, Aircraft Maintenance
Shawnee Mission East 1995 — 1999
HSD
Honeywell FM&T May 2011 - Present
Team Industrial Services February 2008 - December 2008
Time Warner Cable March 2005 - February 2008
United States Marine Corps November 1998 - November 2002
Skills
Quality Control, Quality Assurance, Total Quality Management, Inspectors, Inspection, Manufacturing, Lean Manufacturing, Six Sigma, NDT, ISO, ASME, Industrial Radiology, Radiography, Magnetic Particle..., Liquid Penetrant Testing, Ultrasonic Testing, Continuous Improvement, Process Improvement, Employee Engagement, Corrective Actions, Root Cause Analysis, Root Cause Problem..., Typing 70 WPM, Microsoft Office, Public Administration, Public Relations, Communication, Organizational Behavior, Public Speaking, Teaching, Social Media, Adobe Photoshop CS5, Broadcast Journalism, Radio Broadcasting, Broadcast Television, Performing Arts, Singing, Music, Stage, Editing, Web Design, Web Development, Website Development, Graphic Design, Graphic Arts, TQM, Process Engineering, Quality Management, Testing
Education
Park University 2002 — 2005
Bachelor of Science in Pubilc Administration (BPA), Public Administration, Public Finance, Human Resources, and Management, 3.83 GPA - Magna Cum Laude
TEAM Industrial Services, Inc. Training Academy 2008 — 2008
Level I & II Classroom Certification in MT/UT/PT
Johnson County Community College 2009 — 2011
Medical X-Ray Technology, Public Relations, Journalism, and Broadcasting
Marine Corps Communications & Electronics School 1999 — 1999
Switchboard Operator, Programmer, Technician, Wireman, E-5
Wells Fargo September 2014 - May 2015
Blue Cross and Blue Shield of North Carolina September 2013 - August 2014
Time Warner Cable January 2013 - September 2013
Xerox, ACS, Sprint, September 2011 - December 2012
AudioNet, North Carolina Central University (NCCU) May 2010 - May 2011
WNCU 90.7 Jazz January 2010 - May 2010
EDS July 2007 - August 2008
Skills
Customer Service, Account Representative, Radio Broadcasting, Public Service..., Public Relations, News Writer, Media Production, Broadcast, Call Centers, Technical Support, Radio, Customer Experience, Troubleshooting, Time Management, Customer Satisfaction, Team Leadership, Communication, Teamwork, Data Entry, Project Management, Outlook, Sales, Customer Support, Telecommunications, Microsoft Office, Access, Networking, Computer Hardware, Team Building, Public Speaking, Typing, Account Management, PowerPoint, Microsoft Word, Telephone Skills, Management, Microsoft Excel, Wireless
Education
Smithfield Selma Senior High 1999 — 2002
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Johnston Community College 2004 — 2006
Associate of Arts (AA), General Studies
North Carolina Central University 2007 — 2011
Bachelor of Arts (BA), Mass Communication/Media Studies
Time Warner Cable August 2014 - Present
Jos. A. Bank Clothiers November 2013 - Present
Time Warner Cable October 2013 - August 2014
Century Link July 2013 - September 2013
Hatcher Law Group November 2012 - April 2013
LifeSource, a Crump Group February 2005 - November 2010
Great Hands Physical Therapy and Sports Assessment Center September 2003 - February 2005
Kaiser Permanente January 2002 - September 2003
Skills
Accounting, Accounts Payable, Accounts Receivable, Microsoft Office, PeopleSoft, Human Resources, Compensation & Benefit, Public Speaking, Process Improvement, Insurance, Bank Reconciliation, Payroll, Customer Service, Microsoft Excel, Customer Satisfaction, Invoicing, Nonprofits, Training, Recruiting, Outlook
Education
Kaplan University-Davenport Campus 2011 — 2012
Associate of Applied Science, Accounting, 3.7
University of Maryland College Park 1994 — 1997
Time Warner Cable Business Class October 2013 - Present
Time Warner Cable Business Class January 2013 - October 2013
Time Warner Cable Business Class February 2012 - January 2013
Time Warner Cable May 2011 - February 2012
CT Corporation January 2005 - March 2010
Con Edison June 2000 - January 2005
Skills
Telecommunications, Call Center, Customer Satisfaction, Avaya, Troubleshooting, Workforce Management, Salesforce.com, Call Centers, Sales Operations, Management, Sales, Human Resources, Customer Service, Customer Retention, Administrative..., Sales Management, Employee Benefits, Insurance, Invoicing, Team Building, Microsoft Excel
Education
Star Career Academy-New York 2010 — 2011
Certificate, Medical/Clinical Assistant
Kaplan University 2004 — 2006
Paralegal Studies
Barnard
Time Warner Cable October 1997 - Present
Mixx 96 FM - KXXO 1990 - 1993
Skills
VoIP, Sales Management, Telecommunications, Telephony, Direct Sales, Solution Selling, Cold Calling, Customer Retention, Customer Satisfaction, Broadband, Account Management, Sales Operations, Sales Process, Business Development, Marketing, Sales Presentations, Leadership, T1, Customer Experience, IP, Cable Television, Managed Services, Wireless, Co-location, Salesforce.com, Call Centers, Selling, PRI, Networking, Metro Ethernet, Strategic Partnerships, DOCSIS, B2B, Ethernet, MPLS, Cabling, Fiber Optics, VOD, Network Design, Optical Fiber, DWDM
Education
Junction City High School
Kansas State University
Time Warner Cable February 2014 - Present
Affiliated Computer Services May 2010 - February 2014
Domino's Pizza January 1997 - October 2002
hardees August 1993 - June 1995
murphy house January 1992 - March 1994
Skills
Call Center, Customer Experience, Software Documentation, Microsoft Word, Customer Support, PowerPoint, CRM, Help Desk Support, XP, Computer Hardware, Windows, Microsoft Office, Outlook, Windows 7, Telephone Skills, Troubleshooting, Technical Support, Data Entry, Customer Service, Customer Satisfaction, Spreadsheets, Call Centers, Access
Education
Kaplan University
Associate, Medical Assistant
Renaissance Hotels June 2015 - Present
Best Buy November 2010 - June 2015
Bower Events April 2013 - April 2015
Time Warner Cable February 2008 - October 2009
Education
Kaplan College-Palm Springs 2013 — 2015
Associate of Science, Criminal Justice
Time Warner Cable September 2015 - Present
Time Warner Cable January 2015 - Present
Time Warner Cable June 2014 - Present
Chase October 2011 - April 2012
Sprint June 2008 - October 2011
Sallie Mae November 2005 - October 2007
Skills
Leadership, Training, Management, Customer Service, Process Improvement, Banking, Time Management, Call Centers, Access, Marketing Strategy, Recruiting, Coaching, Call Center, Sales Management, Risk Management, Sales, Team Building, Credit, Financial Analysis, Analysis, Microsoft Office, Team Leadership
Education
Kaplan University 2010 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.9/4.0
Rose International September 2015 - Present
IBM November 2014 - Present
Wells Fargo June 2014 - November 2014
Time Warner Cable September 2013 - March 2014
TruGreen January 2013 - June 2013
Netpique September 2012 - December 2012
Chalak Group DBA Genghis Grill March 2012 - October 2012
IHOP October 2010 - November 2011
Grand Homes May 2009 - March 2010
Texas Tech University School of Law April 2008 - August 2008
Skills
Team Building, Account Management, Customer Service, Sales, Administrative..., Computer Proficiency, Accounting, Accounts Receivable, Cisco Technologies, Technology, Management, Call Centers, Leadership, Microsoft Word, Time Management, Microsoft Office, Microsoft Excel, Event Planning, Teamwork, Outlook
Education
Kaplan University 2014 — 2017
Bachelor’s Degree, Computer Science, 4.0
Texas Woman's University 2009 — 2016
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management, 3.87
Texas Woman's University 2009 — 2016
Bachelor of Science (BS), Computer Software Engineering, 3.87
Bed Bath & Beyond March 2015 - Present
Bed Bath & Beyond November 2013 - Present
Warner Cable January 2007 - October 2013
Warner Cable April 2005 - January 2007
Warner Cable January 2002 - April 2005
Time Warner Cable January 2001 - January 2004
Skills
Call Center, Cable Modems, Customer Satisfaction, Avaya, Telecommunications, Customer Experience, Workforce Management, Telephony, Troubleshooting, Broadband, Customer Retention, ACD, Call Center Development, Technical Support, VoIP, Customer Service, Escalation, Outlook, Wireless, VPN, Wireless Networking, Security, Customer Engagement, Customer Support, Networking, Customer Acquisition, Management, Coaching, Cross-functional Team..., XP, Computer Hardware, Sales, Call Centers, T1, Cabling, Vendor Management, IVR, Salesforce.com, Training, Long Distance, Team Leadership, Ethernet, Human Resources, Computer Network..., Co-location, Performance Management, Quality Assurance, MPLS, Cable Television, DOCSIS
Education
Bishop Kearney High School 1992 — 1996
High School Diploma
Kaplan University
Health Care Logistics April 2015 - Present
Time Warner Cable February 2014 - April 2014
Washington City Schools October 2012 - June 2013
Big Bear December 2001 - May 2003
Skills
Customer Service, Computer Proficiency, Data Entry, Windows 7, Windows XP, Windows 8, Windows Vista, Phone Etiquette, Avaya IP Telephony, Citrix, Exceed Sales Goals, Client Billing, Sales, Cashiering, Customer Satisfaction, Time Management, Telephone Skills, Account Management, Prophet 21, MedAsset, Strategic Planning, Microsoft Excel, Microsoft Word
Education
Kaplan University 2015 — 2017
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
University of Phoenix 2009 — 2011
Bachelor of Science (BS), Business Administration and Management, General
University of Phoenix 2007 — 2009
Associate of Arts (A.A.), Health/Health Care Administration/Management
Wright State University 2003 — 2005
Bachelor's degree, History
ShopKeep June 2014 - Present
Deroaches Internet Services January 2013 - May 2014
NimbeTV June 2012 - January 2013
National Grid January 2012 - June 2012
Time Warner Cable December 2008 - January 2012
Skills
Customer Service, Sales, Call Centers, Microsoft Office, Customer Satisfaction, Customer Experience, Troubleshooting, Recruiting, Call Center, Cold Calling, Outbound Marketing, Email, Can Do Approach
Education
Kaplan University 2009 — 2010
Master of Arts (M.A.), Education, 3.9
SUNY Plattsburgh 2003 — 2007
Bachelor of Arts (B.A.), English, 2.5
Time Warner Cable Regional RecruiterTime Warner CableJuly 2013 - Present
Time Warner Cable Business Class December 2014 - July 2015
Mood Media January 2013 - June 2013
Community Impact Newspaper August 2011 - January 2012
Jobing.com August 2010 - June 2011
Jobing.com June 2007 - August 2010
Jobing.com May 2006 - June 2007
5th Quarter - www.fifthq.com May 2005 - May 2007
AppleOne August 2005 - January 2006
Skills
Technical Recruiting, Recruiting, Talent Acquisition, Applicant Tracking..., Internet Recruiting, Marketing Strategy, Sales Management, Operations Management, Community Development, Community Engagement, Community Building, Motivational Speaking, Passion for Helping..., Intergy, Employee Engagement, Client Facing Skills, Customer Retention, Team Leadership, Salesforce.com, Getting the Best Out Of..., Sees the Big Picture, Marketing Communications, Sales Leadership..., Public Relations, Community Marketing, Employee Relations, Human Resources, Public Speaking, Training, Employee Training, Personnel Management, Interviews, Management, Leadership Development, Leadership, Coaching, Sales, Onboarding, Employer Branding, Start-ups, Resume Writing, Talent Management, Organizational..., Hiring, Marketing, Social Media, SaaS, Time Management, Workforce Planning, Entrepreneurship
Education
Rice University - Jesse H. Jones Graduate School of Management 2006 — 2006
RAMP - Rice Advanced Management Program
Rapport Leadership International 2005 — 2006
Master Graduate, Business
Compass Group International January 2015 - Present
John L Scott Real Estate June 2014 - Present
Krissa Renee' Fashion & Music Group October 2011 - Present
Accel/Connect Your Community August 2010 - October 2012
Willett Construction June 2000 - August 2010
Time Warner Cable February 2008 - April 2010
Skills
Customer Service, Microsoft Office, Time Management, Team Leadership, Microsoft Excel, Budgets, Community Outreach, PowerPoint, Access, Problem Solving, Data Entry, Public Speaking, Coaching, Microsoft Word, Customer Satisfaction, Event Planning, Computer Literate, Business Intelligence, Business Planning, Non-profits, Teaching, Troubleshooting, Social Media, Purchasing, Windows, Photoshop, Team Building, Process Scheduler, Project Planning, InDesign, AutoCAD, Office Equipment, Typing, Administration, Business Strategy, Excel, English, Scheduling, Negotiation, Word, Outlook, Customer Relations, Budgeting, Planning, Adobe Illustrator, Adobe Indesign, E Commerce, Android, Photography, Leadership
Education
Real Estate Express 2013 — 2014
Real Estate Certifcation, 60 hour/30 Hour Course, 100%
Full Sail University 2012 — 2012
MBA in Entertainment, Business-Entertainment, 3.04 B+
Jones International University 2008 — 2011
MBA, Business-Information Technology
The Ohio State University 2000 — 2006
B.S Degree; B, Consumer Sciences: Fashion merchandising/Interior design, A-
Zanesville High School 1996 — 2000
Diploma, Advanced Courses, A
Time Warner Cable East Region Workforce AdministratorTime Warner CableNovember 2011 - May 2013
Time Warner Cable November 2010 - May 2011
John Hancock Financial Services March 2010 - November 2010
Family Dollar Corporate Office September 2008 - December 2008
SPRINT July 2000 - March 2007
Skills
Entertainment, Television, Social Media, Event Planning, Event Management, Final Cut Pro, Digital Media, Film, Editing, Outlook, New Media, PowerPoint, Forecasting, Photoshop, Project Planning, Customer Service, Leadership, Marketing, Team Leadership, Social Networking, Creative Writing, Online Advertising, Workforce Management, Project Management, Microsoft Word, Employee Benefits, Microsoft Excel, Strategic Planning, Account Management, Digital Marketing, Public Relations, Social Media Marketing, Sales, Time Management, Access, Process Scheduler, Call Center, Copywriting, Blogging, Facebook, Training, Video Production, Marketing Communications, Management, Human Resources, Team Building, Advertising, Payroll, Microsoft Office, Coaching
Education
Kaplan University 2012 — 2016
M.B.A, Project Management, Grad Student
University of Alabama 1997 — 2000
B.S, Human Environmental Studies; Adult Development/Education and Family Studies
Stay at home dad July 2013 - Present
Various 2011 - 2015
New York Life / SDI International 2008 - 2010
Cablevision Optimum On Line 2006 - 2008
Time Warner Cable 2005 - 2008
John F. Kennedy Airport 2003 - 2005
School District 10, New York City Department of Education 2000 - 2001
Skills
Active Directory, Technical Support, Troubleshooting, Windows Server, Help Desk Support, Networking
Education
State University of New York Empire State College 2015 — 2019
Bachelor of Science (B.Sc.), Information Technology
Katharine Gibbs School 2001 — 2003
Associate's degree, Computer Network Operations
George Westinghouse V&T High School 1997 — 2001
High School, Computer Science
Goodwill of Western Missouri & Eastern Kansas 2013 - Present
Austen-Dooley Company August 2011 - July 2012
Time Warner Cable April 2011 - June 2011
Hy-Vee, Inc October 1999 - October 2010
Calmar Dispensing Systems, Inc September 1998 - October 1999
Skills
Human Resources, Employee Relations, Interviews, Recruiting, Training, Performance Management, Deferred Compensation, New Hire Orientations, Onboarding, Employee Benefits, Personnel Management, Public Speaking, Organizational..., FMLA, Sourcing, OSHA, Cultural Diversity and..., Recruiting and..., Behavioral Based..., Employee Relations /..., FMLA / COBRA / OSHA /..., Develop / Implement HR..., Business Analysis /..., HR Policy Design, Employee & Labor Law, Operations Management, Strategic Planning, Relationship Management
Education
Johnson County Community College
Human Resources
2010 Office Furniture Inc. 2009 - 2015
Kaiser Permanente (Aquent LLC) 2008 - 2010
Nestle USA 2007 - 2008
Time Warner Cable 2005 - 2007
Teleflora 2003 - 2005
Fox Sports Net 2002 - 2003
Sprint March 2001 - October 2001
Sprint February 1999 - March 2001
Sprint January 1998 - February 1999
Sprint October 1996 - January 1998
Skills
Email Marketing, Marketing, Online Marketing, SEO, Marketing Communications, Online Advertising, Management, Social Media, SEM, Marketing Strategy, Marketing Research, Competitive Analysis, Cross-functional Team..., Google Analytics, Product Marketing, Marketing Management, Vendor Management, PPC, Google Adwords, HTML, Digital Marketing, WordPress, Product Management, Business Process..., Business Case..., Requirements Gathering, Documentation
Education
Kansas State University 1988 — 1993
Bachelor of Science (BS), Business Administration, Marketing
Zale January 2013 - Present
ADP Dealer Services December 2009 - September 2010
Time Warner Cable November 2004 - December 2009
Skills
Selling, Sales, Microsoft Office, Retail, Customer Service, Management, Call Centers, Customer Experience, Customer Retention, Customer Satisfaction, Leadership, Team Building
Education
Kaplan University
Real Estate
INDEPENDENT CONSULTANCY September 2012 - Present
Shah Engineering Services October 2007 - August 2012
Visa Worldwide Services March 2006 - October 2007
Countrywide Financial January 2005 - December 2005
Time Warner Cable December 1986 - December 2004
Time Warner Cable December 1986 - December 2004
Skills
Process Improvement, Financial Reporting, Internal Controls, US GAAP, Revenue Recognition, Talent Acquisition, Sarbanes-Oxley Act, PeopleSoft, Applicant Tracking..., Accounting, Vendor Management, Accounts Payable, Budgets, Leadership, Executive Management, Mergers & Acquisitions, Management, Auditing, Integration, Cross-functional Team..., Analysis, Finance, Account Reconciliation, General Ledger, Human Resources, Internal Audit, Accounts Receivable, ERP, Variance Analysis, Payroll, Strategy, Business Process
Education
Rutgers, The State University of New Jersey-Newark
MBA
Karachi University
BS
Belmont Medical Associates January 2014 - March 2014
Kaplan University January 2012 - March 2014
Hodges family practice November 2013 - December 2013
Time Warner Cable March 1988 - August 1999
Skills
Communication, Technical Analysis, Technical Leadership, Medical Education, Medical Terminology, Medical Writing, Medical Coding, Critical Thinking, EHR
Education
Kaplan University-Davenport Campus 2012 — 2013
Associate of Science (A.S.), Medical/Clinical Assistant
Wisconin Indianhead technical collage 1983 — 1984
diploma, Telecommunications Technology/Technician
Time Warner Cable May 2014 - Present
Innovative Network Solutions Corp July 2013 - Present
Time Warner Cable November 2011 - December 2012
Time Warner Cable Business Class May 2010 - November 2011
Task Management - Cablevision August 2009 - September 2009
UBMicro June 2006 - December 2006
University at Buffalo, School of Informatics January 2005 - December 2005
Skills
Troubleshooting, Cabling, Computer Hardware, Technical Support, Software Installation, Routers, Windows, Maintenance & Repair, Telecommunications, TCP/IP, Computer Repair, Switches, Operating Systems, RF troubleshooting, Networking, Call Centers, Customer Service, DNS, Windows 7
Education
Katherine Gibbs School 1999 — 2001
Associate's degree, Computer Network Operation
State University of New York at Buffalo
Bachelor's degree, Communication, Informatics, Continuing course work in Communication
Wells Fargo Home Mortgage November 2004 - June 2010
Time Warner Cable August 1996 - August 2004
Education
Kaplan University 2010 — 2012
Marion City Schools July 2014 - Present
Fair Park Baptist Church January 2006 - Present
Time Warner Cable July 2005 - January 2014
Kingston Residence of Marion January 2004 - June 2005
Marion City Schools August 2001 - January 2004
Skills
Call Center, Customer Satisfaction, Time Management, Customer Experience, Telecommunications, Teaching, Customer Retention, Microsoft Office, Customer Service, Classroom, Leadership, Call Centers, Music, Training, E-Learning, Marketing, Public Speaking, Higher Education, Staff Development
Education
Notre Dame College 2011 — 2014
Enrolled in Masters Program MMIS, Mild/Moderate Intervention Specialist
Ohio State University-Marion Campus 2003 — 2010
BA, Political Science
Judson University 1979 — 1981
Drama and Dramatics/Theatre Arts, General and Education
Time Warner Cable September 2013 - Present
Folger Automotive January 2012 - Present
Convergys August 2011 - November 2011
Dillards June 2010 - June 2011
Skills
Automotive Technician, Customer service..., Entry level Management, Customer Satisfaction, Customer Service, Consultative Selling, Customer Relations, Hiring
Education
Kaplan University 2009 — 2010
Business Administration, Finance, Management, and Marketing
Richmond Community College 1997 — 1997
High School Diploma, G.E.D
Time Warner Cable November 2013 - Present
Wells Fargo January 2011 - November 2013
Verizon September 2006 - December 2010
Sprint Nextel January 2005 - September 2006
Sprint June 2000 - September 2004
BASF January 1989 - January 2000
Skills
Event Planning, Marketing Strategy
Education
Joliet Junior College
Coursework, Business Studies
Unit Realty Group July 2013 - Present
Keller Williams Realty November 2010 - August 2012
South End Historical Society February 2010 - March 2011
Coldwell Banker Residential Brokerage May 2008 - November 2010
Time Warner Cable May 2000 - February 2005
Skills
Real Estate, Selling, Relocation, First Time Home Buyers, Investment Properties, Sales, Residential Homes, Condos, Real Estate Transactions, Sellers, Buyer Representation, Investments, Customer Service, Referrals, Negotiation
Education
Keene State College
Bachelors, Management
Quest Diagnostics January 2012 - Present
Time Warner Cable June 2010 - January 2012
ERA The Conderman Group April 2009 - May 2010
Mercy Regional Health Center January 2009 - May 2009
Kansas State University August 2007 - May 2009
Skills
Recruiting, Applicant Tracking..., Onboarding, Benefits Administration, Resume Writing, Employee Relations, New Hire Orientations, PeopleSoft, College Recruiting, Human Resources, HRIS, Outlook, Training, Talent Acquisition, Customer Service, Employee Benefits, FMLA, Technical Recruiting, Access, Performance Management, Temporary Placement, Payroll, Hiring, Internet Recruiting, Interviews
Education
Kansas State University 2006 — 2010
Bachelors, Human Resources and General Management, Minor - Leadership Studies
Shawnee Mission North 2002 — 2006
Research Medical Center January 2014 - Present
MIdwest Heart and Vascular Specialists June 2012 - Present
Research Medical Center September 2010 - June 2012
Time Warner Cable July 2002 - August 2009
Skills
Nursing, ACLS, Healthcare, Critical Care, Telemetry, Cardiology, Medicine, Hospitals, Troubleshooting, Training, Leadership, Microsoft Office, Customer Service, Clinical Research
Education
Research College of Nursing and Rockhurst University 2009 — 2009
Bachelor of Science, Nursing
Kansas State University 2000 — 2002
Bachelor of Science, Management Information Systems
Time Warner Cable
Skills
Strategic Planning, Troubleshooting, Program Management, Management, Public Speaking, VoIP, Telecommunications, Process Improvement
Education
Kaplan University 2011 — 2013
Master's Degree, Higher Education/Higher Education Administration
Kaplan University 2009 — 2011
Bachelor's Degree, Forensic Psychology
Time Warner Cable April 2015 - Present
Prime Communications June 2014 - April 2015
Atlantic Wireless Communications January 2014 - June 2014
Jackson Hewitt Tax Service Inc. January 2010 - April 2014
Hwy 55 Burgers, Shakes & Fries May 2007 - September 2013
Education
atlanta Community College 2008 — 2011
Associate’s Degree
Time Warner Cable July 2009 - Present
Time Warner Cable August 2000 - February 2009
Skills
Paralegal, Internet Services, Project Management, Marketing Communications, Broadband, Customer Service, Telecommunications, Management, Budgets, Team Leadership, Vendor Management, Digital Media, Contract Negotiation, Marketing, Process Improvement, Customer Acquisition, Sales, Marketing Management, Television, New Media, Program Management, Team Building, Strategy, Training, Internal Communications, Advertising, Product Marketing
Education
University of Virginia 1992 — 1996
Kaplan University
Paralegal Certificate
Time Warner Cable 2013 - 2015
Time Warner Cable 2013 - 2015
Cox Communications July 2007 - May 2010
Cox Communications March 2006 - July 2007
Cox Communications September 2001 - March 2006
Solo Graphics April 1996 - May 2001
Skills
Cross-functional Team..., Team Leadership, Analytical Research, Project Coordination, Identifying Process..., Coaching, ICOMS, IBM AS/400, AS400 Query, Oracle Discoverer 10g, Microsoft Office, Targeted Selection..., Telecommunications, Databases, Account Management, AS400 system, Process Improvement, VoIP, Management, Integration, Leadership, Vendor Management, Broadband
Education
Kansas State University 1994 — 1995
Bachelor of Arts (B.A.), Anthropology
Kansas State University 1991 — 1994
Bachelor of Science (B.S.), Marketing
KCKCC 1989 — 1991
Associate of Arts (A.A.), Business Administration
Time Warner Cable September 2010 - Present
Sprint Nextel December 2006 - September 2010
Sprint Nextel 2004 - 2006
Skills
Wireless, VoIP, WiMAX, Ethernet, Network Design, T1, CDMA, EVDO, PMP, IP, Telecommunications, Project Management, Computer Network..., LTE, Program Management
Education
Joliet Junior College 1991 — 1994
AAS,, EEAS
Booz Allen Hamilton January 2009 - Present
Time Warner Cable June 2005 - January 2009
Lockheed Martin January 2001 - June 2005
Global Management Systems Incorporated (GMSI) August 1999 - January 2001
Norman Data Defense Systems January 1998 - August 1999
Skills
Integration, Systems Engineering, ITIL, BMC Remedy, Configuration Management, Information Security, ITIL Certified, Technical Support, Program Management, Information Assurance, Security Clearance, CISSP, Process Improvement, IT Strategy, Security, Enterprise Architecture, Requirements Analysis, SDLC, Computer Security, Information Security..., Business Process..., Business Process Design, PMP, IT Management, Project Management, DoD, Infrastructure, IT Service Management, Java Enterprise Edition, Business Analysis, Change Management, Network Design, Telecommunications, Knowledge Management, SharePoint
Education
The George Washington University 2003 — 2008
M.S, Engineering Management
Strayer University 1997 — 1999
B.S., Computer Information Systems
Kansas State University 1991 — 1992
MedAssets June 2012 - Present
MedAssets May 2010 - May 2012
Bank of America May 2008 - May 2010
Hamilton Beach Brands Inc. April 2007 - November 2009
Time Warner Cable January 2004 - April 2007
Skills
Business Intelligence, Cognos, Data Modeling, Data Warehousing, ETL, Data Warehouse..., SQL, Microsoft SQL Server, SDLC, OLAP, Requirements Analysis, Data Integration, Oracle
Education
Kakatiya University 1993 — 1996
Bachelor of computer science
CDAC TRIVENDRAM
Liberty Tax Service January 2007 - Present
Time Warner Cable September 2008 - April 2009
Toyota May 2007 - December 2007
Gulfstream Aerospace January 2006 - December 2006
Everest Reinsurance February 2004 - October 2005
Education
Kean University 1999 — 2003
Comcast June 2015 - Present
Comcast Cable 2011 - June 2015
Comcast Cable 2006 - 2011
Weyerhaeuser 2005 - 2006
Time Warner Cable 2001 - 2005
PRINTRONIX, Inc. 2000 - 2000
The Midland Company 1998 - 2000
Skills
Performance Management
Education
Union University 2001 — 2003
Master of Business Administration (M.B.A.), Business, 4.0
Kean University 1987 — 1993
Bachelor of Science, Management Science, 3.65
Time Warner Cable June 2004 - Present
Charter Communications 2000 - 2003
Skills
Broadband, HFC, PMP, Frame Relay, Telecommunications, IP, DSL, Fiber Optics, MPLS, DWDM, Cisco Technologies, Wireless, Ethernet, Cable Television, IPTV, VoIP, Telephony, Leadership, Network Design, Metro Ethernet, Managed Services, Call Center, WiFi, Computer Network..., Troubleshooting, Vendor Management, Data Center, Network Engineering, DOCSIS, SDH, Optical Fiber, WiMAX, T1, RF, Product Management, VOD, Call Centers, Switches, LTE, LAN-WAN, Unified Communications, TCP/IP, Cabling, WAN, Transmission, SIP, Network Architecture, Mobile Devices, Routers, Wireless Networking
Education
Kansas State University 1984 — 1987
junction city kansas
Magellan Health Services June 2011 - Present
JPMorgan Chase March 2011 - June 2011
Bank of America Merrill Lynch September 2009 - April 2011
American International Group April 2009 - September 2009
International Monetary Fund November 2004 - December 2008
DBS Bank March 2004 - September 2004
Time Warner Cable October 2002 - November 2003
USAA July 2002 - October 2002
Nationwide Insurance March 2002 - May 2002
Skills
PeopleSoft, Cognos, OLAP, Business Intelligence, Databases, Dashboard, Analysis, Business Requirements, Data Warehousing, SQL, Business Analysis, Consulting, Oracle
Education
Kakatiya University 1997 — 1999
MBA, Management
SRM College 1997 — 1999
MBA, Finance
Vaagdevi College 1993 — 1996
B.Com (Computers), Computers, Accounts
C.K.M College 1990 — 1992
Math, Physics, Chemistry
Sungevity December 2014 - Present
Lansing Trade Group, LLC September 2013 - September 2014
Kerry Ingredients August 2012 - September 2013
Time Warner Cable September 2009 - August 2012
Time Warner Cable February 2007 - September 2009
Top Resources Staffing Agency June 2006 - February 2007
Securitas Security Services USA INC June 2005 - May 2006
Skills
PeopleSoft, Microsoft Office, Kronos, HRIS, Benefits, Interviewing, Payroll, Compensation, Employee Benefits, Lawson HRIS, Workers Compensation, Safety, Recruiting, Employee Relations, Employee Training, Employee Wellness, Internal Audit, New Hire Orientations, New Hire Paperwork, Learning Management..., Compensation & Benefit, Salary Review, Disciplinary Action, Unemployment Claims, Security, Deferred Compensation, Interviews, Policy, Human Resources, Personnel Management, Training, Leadership, College Recruiting, Time Management, Applicant Tracking..., Onboarding, Management, Job Fairs, Benefits Administration, FMLA, Access, Hiring, Temporary Staffing, HR Policies, Talent Acquisition, Temporary Placement, Employee Engagement, EEO, Technical Recruiting
Education
Kansas State University 1999 — 2004
Business, Human Resources Management and Marketing
Freelance June 2013 - Present
Brisk Interactive August 2010 - June 2013
Time Warner Cable March 2007 - August 2010
CNI Advertising June 2000 - March 2007
Skills
Graphics, Illustration, Brochures, Logo Design, Graphic Design, Advertising, Web Design, InDesign, Illustrator, Photoshop, Motion Graphics, After Effects, Storyboarding, Flash, Direct Mail, Animation, Adobe Acrobat, Large Format Printing, Exhibit, Vehicle Wrap Design, Project Management, Interactive Design, Typography, Icon Design, Magazine Layout Design, Layout, Digital Illustration, Banner Ads, Vendor Relationships, Art Direction, Creative Direction, Interactive Creative..., Pre-press, Video, Adobe Creative Suite, Multimedia
Education
Kansas State University 1995 — 2000
Bachelor of Fine Arts (B.F.A.), Graphic Design
Kansas State University April 2006 - Present
The Kansas City Star January 2002 - April 2006
Time Warner Cable July 2000 - December 2001
Black & Veatch 1997 - 1999
Education
Kansas State University 1985 — 1989
BS, Mass Communications
Time Warner Cable January 2014 - Present
Time Warner Cable March 2014 - December 2014
Time Warner Cable September 2012 - March 2014
Time Warner Cable November 2011 - September 2012
Time Warner Cable July 2004 - November 2011
Time Warner Cable January 2004 - July 2004
Time Warner Cable July 2002 - January 2004
Skills
Cabling, Telecommunications, Broadband, VoIP, Call Center, Telephony, T1, Wireless, Call Centers, Computer Network..., Optical Fiber, IP, Fiber Optics, DOCSIS, Cable Television, Ethernet, Routers, Switches
Education
Johnson County Community College
Computer Information Systems, A.A.S.
Oklahoma Junior College
Business Management, A.A.S.
Rogers State University
General Studies, A.A.S.
GSA January 2013 - Present
Time Warner Cable January 2005 - January 2013
Skills
Active Directory,..., Troubleshooting, Active Directory, Technical Support, System Administration, VoIP, Networking
Education
Katherine Gibbs School 2003 — 2004
Computer Networking, Computer Hardware and Software, Associate's Degree
Time Warner Cable NY1News July 1995 - Present
WNBC-TV 2003 - 2007
Time Warner Cable August 2003 - August 2003
NBC Weekend Today 1999 - 2001
WNYW-TV September 1996 - 1998
Skills
ENPS, Weather, Broadcast, Weather Forecasting, Meteorology, Television, Breaking News, Video Editing, Avid Newscutter, Radio Broadcasting, Severe Weather, Producing, Non-linear Editing, Videography, News Writing, Camera, Radio Host, Video, Storytelling, Journalism
Education
Kean University
BA, Earth Science Meteorology
Time Warner Cable October 2014 - Present
ActionLink April 2013 - Present
Bonchon Union April 2014 - June 2014
ActionLink August 2012 - March 2013
6th Avenue Electronics August 2008 - September 2011
6th Avenue Electronics August 2004 - August 2008
Circuit City October 1998 - April 2002
Skills
Consumer Electronics, Retail, Sales Operations, Merchandising, Sales, Electronics, Competitive Analysis, Product Marketing, Inventory Management, Sales Management, Product Management, Home Theater, Product Development, Account Management, New Business Development, Purchase Orders, Customer Service
Education
Kean University 1999 — 2002
Biology
pureIntegration September 2015 - Present
Avnet Services April 2012 - September 2015
Steel Manufacturing & Warehouse January 2002 - August 2012
Sprint Nextel July 2006 - April 2012
Sprint Nextel February 2001 - July 2006
Time Warner Cable May 1999 - February 2001
Kansas State University December 1997 - May 1999
Xerox Connect / TWA May 1998 - August 1998
Skills
SCCM, Visual Studio, Windows Server, SQL, System Administration, Windows 7, XP, HP Service Manager, IT Service Management, Systems Monitoring, Availability Management, Application Performance..., ASP.NET, HP Openview, Software Implementation, Wise, Web Services, IIS, SQL Server, Oracle SQL, Tealeaf, Active Directory, Symantec Endpoint..., JavaScript, Java, IT Asset Management, Desktop Support, ITIL, Web Infrastructure, DHCP, Servers, Scripting, Antivirus, VBScript, Deployment, DNS, Operating Systems, Windows Server 2003, Windows Server 2008, TCP/IP, Windows, Group Policy, Visual Basic, Unix, LDAP, Troubleshooting, Microsoft Technologies, Red Hat Linux, Linux, Application Packaging
Education
Kansas State University 1995 — 1999
B.S., Computer Engineering
Johnson County Community College 1993 — 1995
A.A, Liberal Arts
AT&T November 2013 - Present
Time Warner Cable December 2005 - November 2013
Skills
Call Centers, Management, Technical Support, Customer Service, Troubleshooting, Telephony, TCP/IP, IP, Routers, VoIP, Networking, Telecommunications, Wireless, Team Leadership, Computer Hardware, Switches, Wireless Networking
Education
Kaplan University 2012 — 2015
Bachelor's Degree, Information Technology, 3.11
Kaplan University 2010 — 2012
Associate's Degree, Information Technology, 3.85
Time Warner Cable April 2001 - Present
Wickwire Gavin, LLP August 1998 - February 2001
Dennis R. Brown, PC August 1986 - June 1995
Skills
Telecommunications, Vendor Management, Leadership, Customer Satisfaction, Management, Process Improvement, Wireless, Microsoft Office, PeopleSoft, Team Building, Call Center, Cable Television, Legal Assistance, Executive Support, Office Administration, Training, Strategic Planning, Cross-functional Team...
Education
Northern Virginia Community College 1998 — 2000
Katherine Gibbs School
Time Warner Cable January 2013 - September 2014
AT&T April 2010 - January 2013
Skills
Computer Hardware, Store Management, Microsoft Office, Team Leadership, Microsoft Word, PowerPoint, Networking, Windows, Customer Satisfaction, System Administration
Education
Per scholas 2010 — 2010
Katherine Gibbs School 2000 — 2002
associates, computer programming
Time Warner Cable December 2014 - Present
Premier, Inc. May 2010 - December 2014
Wells Fargo March 2010 - May 2010
McKesson Health Solutions February 2005 - February 2010
ViPS September 2004 - January 2005
Caremark February 2001 - September 2004
CTG October 2000 - January 2001
Visual Components/Tidestone March 1995 - September 2000
Cerner Corporation June 1994 - March 1995
Skills
Hibernate, Struts, Agile Methodologies, Ant, SQL, Java, Spring, Dojo, JBoss Application Server, Web Applications, Hadoop, JUnit, Java Enterprise Edition, MapReduce, Oozie, Shell Scripting, Spring Framework, Oracle, Maven, Web Services, Tomcat, JDBC, JMS, Eclipse, JSP, Subversion, DB2, Big Data
Education
Kansas State University
BS, Electrical and Computer Engineering
Kansas State University
MS, Software Engineering
GEHA March 2014 - Present
Mills & Paris Realty L.L.C. / TPS-MO L.L.C. December 2013 - Present
GEHA February 2013 - March 2014
Microsoft (Contractor) October 2012 - February 2013
NAIC March 2010 - September 2011
Time Warner Cable July 2008 - December 2008
Kiwi Tech L.L.C May 2003 - June 2007
WorldCom January 2000 - May 2001
Skills
CompTIA A+ Certification, CompTIA Network+..., HDI Customer Service..., CompTIA Linux+, LPIC-1, MCSA Server 2008, MCITP Server 2008, Troubleshooting, MCITP, MCSA, Software Installation, CompTIA, HDI, Active Directory, XP, Computer Hardware, Microsoft Certified..., Windows, Technical Support, Windows 7, Networking, Microsoft Technologies, Virtualization, Laptops, Linux, SharePoint, LPIC, Network Security, Hardware, DNS, VoIP, Windows XP, Help Desk Support, DHCP, VMware, Microsoft Exchange, Servers, Windows Vista, Windows Server, Norton Ghost, Operating Systems, Network Administration, Group Policy, Citrix
Education
Thomas Edison State College 2010 — 2012
BSBA CIS, Business and Information Systems, 3.85
Thomas Edison State College 2010 — 2012
Associate in Applied Science (AAS), Computer Studies
Johnson County Community College 2009 — 2012
Networking Technology, 3.85
ScriptPro June 2012 - Present
Time Warner Cable 2009 - 2012
Quest Diagnostics March 2007 - May 2009
Skills
Troubleshooting, Photography, XP, Help Desk Support, Technical Support, HTML, Windows Server, Windows 7, TCP/IP, Computer Hardware, Routers, SharePoint, Networking, Customer Service, Active Directory, Access, Microsoft Office, Social Networking, Software Documentation, OS X, Printers, Hardware
Education
Johnson County Community College 2000 — 2000
Associate of Arts (A.A.), Computer Systems Networking and Telecommunications
Kansas City Kansas Community College
Xerox Corporation June 2015 - Present
Time Warner Cable November 2004 - May 2015
Thomson Corporation May 1998 - May 2004
Oxford Health Plans April 1997 - May 1998
William M. Mercer, Inc. April 1996 - July 1997
Towers Perrin April 1995 - October 1995
UST Inc. January 1994 - April 1995
Hewitt Associates September 1987 - January 1994
Skills
Call Center, Customer Service, Microsoft Office, PowerPoint, Vendor Management, Marketing, Project Management, Marketing Communications, Program Management, Metrics, Outlook, Strategic Partnerships, Microsoft Excel, Mac, Newspaper
Education
Katharine Gibbs School 1983 — 1984
Time Warner Cable February 2012 - Present
Time Warner Cable October 2005 - February 2012
Adelphia 2000 - 2005
Skills
Troubleshooting, Telecommunications, Routers, VoIP, TCP/IP, Switches, Cisco Technologies, WAN, Call Center, Network Design, Network Security, IP, Windows, Vendor Management, Wireless, Networking, Security, Call Centers, Network Administration, Routing, Technical Support, Avaya, Telephony, System Administration, Software Documentation, Ethernet, Windows Server, Servers, VPN, VMware, Active Directory, Hardware, Firewalls, Software Installation, LAN-WAN, DHCP, Microsoft Exchange, Cisco IOS, Network Engineering, DNS, Computer Hardware, Computer Network..., Avaya Technologies, Customer Satisfaction
Education
Kaplan University 2007 — 2009
BS, Information Technology
Erie Community College – South
Associates, General Studies
Mindlance contractor for Ericsson January 2014 - July 2015
LCC International December 2012 - January 2014
Yoh Services LLC contractor for Ericsson October 2011 - December 2012
Ericsson December 2006 - June 2010
Time Warner Cable July 2005 - December 2005
Sprint May 1999 - July 2005
Skills
Networking, Interior Design, Wireless, Switches, Cisco Technologies, Testing, IP, Technical Support, VoIP, Telecommunications, Troubleshooting, CDMA, LAN-WAN, Routing, Analysis, Management, Software Installation, Project Management, LTE
Education
Ottawa University 2015 — 2018
Bachelor's degree, Data Science and Technology
Mcconnell Technology 2014 — 2015
CCNA Certification, Switching and Routing Network IP
Johnson County Community College 2010 — 2013
Time Warner Cable August 2012 - Present
Time Warner Cable Business Class January 2010 - August 2012
US Army October 2000 - May 2008
Skills
Telecommunications, VoIP, MPLS, Metro Ethernet, Wireless, Ethernet, PRI, IP, Managed Services, Co-location, Broadband, Optical Fiber, Telephony, T1, Long Distance
Education
Kaplan University
United States Air Force February 2006 - Present
USAF March 2002 - February 2006
USAF June 1997 - March 2002
Defense Logistics Agency May 1989 - June 1997
Time Warner Cable June 1980 - January 1989
Skills
Air Force, Technical Support, Information Technology, Security Clearance, Switches, Routers, Network Administration, Cabling, System Administration, DNS, TCP/IP, Troubleshooting, Software Installation, Security, Networking, Servers, Databases, Computer Security, Help Desk Support, Information Security, Telecommunications
Education
The University of Memphis 1996 — 1997
Kansas State University 1971 — 1975
Time Warner Cable
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Public Speaking, PowerPoint, Research, Management, Strategic Planning, Leadership, Social Media
Education
Kaplan University 2014 — 2018
Bachelor's Degree, Accounting and Financeu
Bath Iron Works 2013 - 2014
Carbonite 2012 - 2013
Time Warner Cable August 2006 - June 2011
United States Marine Corps June 1994 - May 2002
Skills
Windows XP, Troubleshooting, Windows 7, Remote Desktop, Online Backup, Customer Service, Customer Satisfaction, Committment, Leadership, Professional Mentoring, Teamwork, Quality Assurance, Electrical..., Marine Electronics, Military Logistics, Electro-mechanical, Soldering, Technical Support, Information Technology, Computer Hardware, Telecommunications
Education
Kaplan University-Maine Campus 2012 — 2013
Bachelors, Information Technology
University of Phoenix 2009 — 2011
Associates, Information Technology
Kansas City Allergy & Asthma May 2014 - Present
Leavenworth-Kansas City Imaging, P.A. November 2013 - May 2014
Four Points Family Chiropractic November 2011 - September 2013
Time Warner Cable January 2011 - November 2011
City of Austin April 2006 - October 2009
Carlson Chiropractic February 2003 - June 2005
Skills
Call Centers, Telecommunications, Customer Retention, Customer Satisfaction, Customer Experience, Customer Service, Invoicing, Process Improvement, Access, Financial Analysis, Forecasting, Accounts Receivable, Finance
Education
Johnson County Community College 2014 — 2018
Associate’s Degree, Emergency Medical Technology/Technician (EMT Paramedic)
Career Center Odessa Tx 1996 — 2000
High school diploma
ECISD Career Center 1996 — 2000
High School Diploma, General
ADT April 2015 - Present
Time Warner Cable April 2012 - Present
Time Warner Cable May 2011 - April 2012
Time Warner Cable January 2010 - May 2011
Time Warner Cable October 2001 - January 2010
Time Warner Cable January 2000 - October 2001
Skills
Customer Retention, Call Centers, Vendor Management, Team Leadership, Team Building, Leadership, Process Improvement, Telecommunications, Customer Satisfaction, Training, Customer Service, Management, Sales, Project Management, Account Management
Education
Cincinnati State Technological Community College
Computer Programing
Kaplan University
Waubonsee Community College
General Studies
VTI Security July 2012 - Present
ADT AI July 2008 - August 2012
Time Warner Cable October 2002 - July 2008
Best Buy September 2001 - October 2002
Education
Kaplan University 2011 — 2012
Associates, IT Networking
The Fort August 2013 - Present
Self-employed October 2010 - Present
Larry Briggs Rare Coins 1995 - 2000
Time Warner Cable May 1985 - September 1993
Skills
Editing; Photography;...
Education
Ohio Peace Officer Training Academy 2004 — 2004
Bailiff - Court Officer Basic Training Certificate, Bailiff/Court Security, Criminal Justice, Weapons Handling & Firearm Training, Defensive Tactics, Certification
Kaplan University 1998 — 2000
Paralegal Studies
Wright State University-Lake Campus 1980 — 1983
Ohio State University-Lima Campus
Independent Contractor Administrative Assistant January 2015 - Present
Dependency Legal Group October 2013 - April 2015
BARDEN INSURANCE & FINANCIAL SOLUTIONS January 2013 - April 2015
Time Warner Cable January 2004 - May 2012
BRAND-AXIS January 2003 - January 2004
RADELOW GITTINS PROP. MANAGEMENT CORP January 2000 - January 2003
GRAYLINE TOURS January 1994 - January 2000
Skills
Insurance, Underwriting, Property & Casualty..., Risk Management, Commercial Insurance, General Insurance, Financial Analysis, Claim, Health Insurance, Liability, Customer Service, Banking, Business Analysis, Strategic Financial..., Financial Risk, Investments, Financial Reporting, Administrative..., Office Management, Microsoft Office, Executive..., Front Office, Document Management, Business Correspondence, Written Correspondence, Travel Arrangements, Information Management, Event Planning, Events, Reports, Oracle Reports, Executive Reporting, Communication Skills, People Skills, Telephone Skills, Analytical Skills, Interpersonal Skill, Social Skills, Account Management, Project Management, Office Equipment, Administrative..., Customer Satisfaction, Management, Customer Retention, Salesforce.com, Telecommunications, Marketing, Direct Sales, Sales
Education
Kaplan University
CA Life License #0121605
Mesa College
Time Warner Cable July 2015 - Present
Geek Squad March 2015 - Present
Geek Squad August 2014 - February 2015
Best Buy November 2013 - August 2014
Wabash Bar and Grill August 2013 - December 2013
Eighteen71 January 2013 - May 2013
Skills
Customer Service, Customer Satisfaction, Sales, Team Leadership, Windows, Troubleshooting, Microsoft Excel, Time Management, Microsoft Word, Retail
Education
Manhattan Area Technical College 2013 — 2014
Information and Network Technology
Kansas State University 2008 — 2011
Business Administration and Management, General
Time Warner Cable December 2013 - Present
Toys R Us September 2012 - December 2013
Funcom February 2012 - August 2012
Southeastern Sign Supply October 2003 - February 2010
Skills
Technical Support, Customer Service, Computer Repair, Management, Warehousing
Education
Johnston Community College 2011 — 2011
GED
Time Warner Cable Business Class March 2013 - Present
Time Warner Cable October 2011 - March 2013
Time Warner Cable August 2010 - October 2011
Skills
Telephony, Customer Satisfaction, Call Centers, Telecommunications, VoIP
Education
Kaplan University 2008 — 2012
Bachelor of Science (BS), Communications - Technical Communications
Time Warner Cable April 2014 - Present
Vonage llc September 2009 - June 2014
Horizon Blue Cross Blue Shield of New Jersey February 2006 - March 2007
Dish Network July 2004 - November 2006
Skills
CompTIA A+ Certification, Network + Certified, Software Installation, Troubleshooting, Technical Support, Call Centers, Computer Hardware, VoIP, Management, Windows 7, Routers, Switches, TCP/IP, Customer Service, Telecommunications, Laptops, IP
Education
New Horizons CLC of New York 2008 — 2009
IT
Kean University
Travis County Sheriff's Dept. August 2008 - Present
Time Warner Cable July 2003 - July 2006
Skills
Network Administration, PC repair, Automotive Repair
Education
Kaplan University
UT Southwestern Medical Center February 2014 - Present
Time Warner Cable September 2012 - January 2014
West Corporation February 2009 - July 2012
Skills
Fast typist (WPM: 68), A combined amount of..., Skilled in Microsoft...
Education
Kaplan College-Dallas 2014 — 2016
Associates of Applied Science in Medical Assisting, Medical/Clinical Assistant
Texas College, Tyler Texas 2006 — 2008
Biology, General
Cedar Hill High School 2003 — 2006
High School Diploma 2006