Experience
Time Warner Cable  January 2014 - Present
GSK  May 2012 - November 2013
Adecco Group  September 2011 - February 2012
ACS Healthcare Provider Solutions   November 2007 - March 2011
ACS Healthcare Provider Solutions   June 2006 - October 2007
ACS Healthcare Provider Solutions   January 2006 - May 2006
The Fresh Market  August 2005 - December 2005
Publix  January 2005 - August 2005
Publix  June 1998 - December 2004

Skills
Customer Relations, Business Relationship..., Client Relationship..., Database Administration, Inventory Control, Training & Development, Professional Staffing, Quality Compliance, Customer Service, Recruiting, Employee Training, Leadership, Call Centers, CRM, Management, Human Resources, Quality Auditing, Sales, Operations Management, Customer Retention, Process Improvement, Vendor Management, Performance Management, Temporary Placement, Training, Team Leadership, Networking, Team Building, Account Management, Analysis, Microsoft Office, Microsoft Excel

Education
Florida Agricultural and Mechanical University   1995 — 2000
BS, Political Science

Englewood Senior High   1990 — 1994
High School Diploma

Experience
Maria Parham Medical Center  2007 - Present
ACS Healthcare Provider Solutions   June 2006 - March 2007
ACS Healthcare Provider Solutions   April 2005 - June 2006

Skills
Cloverleaf, HL7, Microsoft SQL Server, .NET, McKesson PACS, SSRS, SSIS, Healthcare Information..., Programming, Interfaces, Healthcare

Education
East Carolina University   2006 — 2009
Bachelor of Science (BS), Information Technology

Experience
Alpha Foundation Specialist   January 2015 - Present
State of Florida  September 2013 - Present
State of Florida  May 2010 - September 2013
ACS Healthcare Provider Solutions   December 2009 - May 2010

Skills
Great Personality, Success Driven, Microsoft Office, Communication, Business Strategy

Education
Flagler College   2008 — 2010
Bachelor of Arts (B.A.), Business Administration and Management, General

Tallahassee Community College   2006 — 2010
Associate's degree

Experience
Relief Health Supply   October 2012 - Present
ACS Healthcare Provider Solutions   January 2008 - September 2012
ACS  January 2001 - September 2012
Aetna Rx Home Delivery  October 2005 - December 2007
Career College   March 2003 - June 2004
Caremark  April 2001 - March 2003

Skills
Internal Audit, Management, Medicaid, Medicare, Process Improvement, Project Management, Training

Education
Broward College
S; B.S, Liberal Arts; Health Service Administration

Experience
Dell  September 2014 - Present
Observint Technologies  February 2014 - June 2014
Green Mountain Energy Company  January 2013 - October 2013
Dell  August 2010 - January 2013
Dell  August 2008 - November 2009
Avis Budget Group  May 2007 - April 2008
ACS Healthcare Provider Solutions   May 2004 - May 2007

Skills
Solution Selling, Call Centers, Sales, Data Center, Business Analysis, IT Service Management, Servers, Pre-sales, Salesforce.com, Customer Satisfaction, Kana, DOMS, dellserv, Siebel, Selling, Professional Services, Inside Sales, Networking, Sales Enablement, Databases, Customer Support, Microsoft Office, Phone Etiquette, Multi-line Phone, Email Clients

Education
Austin Community College   2001 — 2004
Business Administration, Management and Operations

Ellison High school   1994 — 1997
General, Geography

Experience
Dignity Health  December 2014 - Present
CGI  May 2013 - October 2014
ACS Healthcare Provider Solutions   August 2012 - May 2013
ACS, a Xerox Company  April 2011 - August 2012
Affiliated Computer Services - A Xerox Company  June 2010 - April 2011
Affiliated Computer Services Inc  January 2007 - June 2010
Christina B McCaskill, MBA   2006 - 2010
State of Georgia Department of Human Resources  August 2005 - November 2007
GE Power Systems  January 2005 - July 2005
FedEx Trade Networks  September 2004 - December 2004

Skills
Budgets, Accounting, Invoicing, Cost Accounting, Account Reconciliation, Accounts Payable, Financial Reporting, Management, Analysis, Internal Audit, Variance Analysis, Finance, Accounts Receivable, Financial Analysis, Microsoft Excel, Forecasting, Six Sigma, Financial Modeling, Internal Controls, PeopleSoft, Financial Accounting, General Ledger, Business Analysis, Managerial Finance

Education
Keller Graduate School of Management   2004 — 2005
MASTERS, ACCOUNTING AND FINANCIAL MANAGEMENT; 2005

DeVry University   2003 — 2005
BACHELOR OF SCIENCE, ACCOUNTING 2002

The University of Georgia
State Financial Management Certificate, Primary Governmental Accounting

Monroe Comprehensive High School   1990 — 1994
High School diploma

Becker Professional Education

Experience
Tanner Health System  December 2014 - Present
Aurora Health Care  February 2011 - June 2014
ACS Healthcare Provider Solutions   February 2008 - February 2011
United Hospital System  January 2003 - February 2008

Skills
Utilization Review, Critical Thinking, Nursing Care, EKG, Cardiac Care, Sports Medicine, communi, Organization, Diabetes, Nursing, Family Medicine, Medical Records, Critical Care, Overall Wellness, ICU, Inpatient, Healthcare, Telemetry, Patient Safety, Medicine, Cerner, Epic Systems, Patient Education, Nursing Documentation, Medical Terminology, Cpr Certified, HIPAA, Vital Signs, Phlebotomy, Medication..., Patient Advocacy, Utilization Management, Nursing Process, Infection Control, Hospitals, Ambulatory Care, BLS, Medicaid

Education
Excelsior College   2010 — 2014
Associate's degree, Registered Nursing/Registered Nurse

Gateway Technical College   2003 — 2006
Technical Diploma, Licensed Practical/Vocational Nurse Training

Experience
ForeverGreen International, Inc.   January 2014 - Present
Affinity Services   February 2012 - September 2013
GSP We make retail better  September 2010 - February 2012
ACS Healthcare Provider Solutions   April 2010 - September 2010
Convergys  September 2008 - June 2009
Unisys  2007 - September 2008

Skills
Microsoft Office, Database Administration, Medical Terminology, Project Management, Customer Service..., English language skills, Business Travel, Inventory Management, Quality Control, Management, Team Leadership, Customer Service, Leadership, Administration, medical administration, Culinary Skills, Staff Development, Warehouse Management, Data Warehousing, Capital Budgeting, project buyer, Accounting, Meeting Planning, Tax Preparation, Compliance, Martial Arts Instruction, Music Industry

Education
University of Utah   2011 — 2012
English Language Certificate, English Language and Literature, General

The Church of Jesus Christ of Latter Day Saints   2005 — 2007
Standard of Excellence of a good Christlike person, Religious Education, Priest

Universidad de Monterrey   2004 — 2007
Bachelor’s Degree, Business Administration and Management, General

Brigham Young University - Idaho
Bachelor’s Degree, Business Administration and Management, General

Experience
Delta Dental Insurance Company  July 2014 - Present
Quest Diagnostics  May 2013 - August 2013
Gap Inc.  July 2012 - December 2012
ACS Healthcare Provider Solutions   2011 - 2012
Check Point  June 2007 - June 2009
Dollar Rent a Car  January 2006 - April 2006
Sierra Sunscreens   March 2004 - May 2005
Northern California Orthopedics   March 2003 - March 2004

Skills
Outlook, Microsoft Word, Microsoft Excel, Internet Explorer, CRM, Call Center, Call Logging, Customer Service, Customer Satisfaction, Healthcare, Medical Assisting, Medi-Cal, Medicare, Eligibility, Health Insurance, Medical Terminology, Call Centers

Education
Sierra College   2013 — 2014
Business

American River College   2009 — 2011
College Credit Courses, Business

Western Career College   2003 — 2004
Medical Assiting Certification, Medical Assisting

Experience
Consumer Energy  June 2015 - Present
FedEx  October 2012 - Present
ACS Healthcare Provider Solutions   January 2011 - June 2012

Skills
Troubleshooting, Software Documentation, Windows 7, Visio, XP, Computer Hardware, Technical Support, Active Directory, Access, SQL, Process Improvement, TCP/IP, Cisco Technologies, Vendor Management, Call Centers, Business Analysis, Software Installation, Help Desk Support, SharePoint, Windows, Testing, Integration, cis, Cisco IOS, Cisco Routers, Windows XP, Hardware, Computer Network..., Networking, Customer Service, Switches, Telecommunications

Education
ITT Technical Institute-Lexington   2010 — 2012
A.S., COMPUTER NETWORKING SYSTEMS

Experience
Des Moines Public Schools  February 2015 - Present
Community Youth Concepts  October 2014 - Present
Iowa Bankers Association  January 2013 - October 2014
ACS Healthcare Provider Solutions   February 2008 - September 2009
Noridian Mutual Insurance  August 2006 - November 2007
Iowa Homeless Youth Centers  2002 - 2004
ISU Polk County Extension Services   1998 - 2000

Skills
Community Outreach, Nonprofits, Process Improvement, Youth development, Problem Solving, Education, Microsoft Office, Microsoft Word, 10 Key, Organization, Proofreading, Training, Newsletter Production, Community Empowerment, Social Services, Social Media, Leadership, Public Speaking, Service Learning, Program Development, Youth Development

Education
Upper Iowa University   2012 — 2013
Bachelor of Science (BS), Social Sciences

Des Moines Area Community College   2011 — 2012
Associate of Arts (AA), General Studies

Experience
Grant Thornton LLP - GPS   January 2015 - Present
Medical Science and Computing, Inc. (MSC)   December 2011 - January 2015
JACER Corporation  October 2003 - October 2011
JACER Corporation  October 2003 - October 2011
JACER Corporation  January 2008 - May 2009
ACS Healthcare Provider Solutions   1996 - 2003

Skills
Healthcare Terminology..., Information Management..., Quality Management, Quality Assurance, Outcomes Management, Process Improvement, Configuration Management, CMMI, Risk Management, Project Management, Project Planning, Software Documentation, Requirements Management, Iso 9000, Program Management, ISO, Business Process..., Quality System, Change Management, Business Process, Team Leadership, Quality Control

Education
California State University-Long Beach   1981 — 1982
MSN, Critical Care Nursing

Hunter College   1970 — 1974
BSN, Nursing

Experience
Lincoln Technical Institute  August 2014 - Present
Barnes & Noble  November 2013 - Present
Lincoln Technical Institute  March 2009 - August 2014
Mothers Against Drunk Driving (MADD)   March 2007 - July 2008
ACS Healthcare Provider Solutions   June 2005 - March 2007
Serv Behavioral Health Systems  January 2003 - June 2005

Skills
Resume Writing, Student Affairs, Staff Development, Public Speaking, Student Engagement, Facebook, Student Counseling, Microsoft Excel, Event Planning, Teaching, Training, Adult Education, Career Development, Customer Service, Leadership Development, Career Advise, Customer Satisfaction, Community Service, CampusVue, Social Media, Career Counseling, Microsoft Office, Higher Education

Education
Arcadia University   1998 — 2002
Bachelor of Arts (B.A.), Psychology

Experience
U.S. Department of Veterans Affairs   August 2014 - Present
Department of Veterans Affairs  July 2012 - August 2014
Nextrio  October 2010 - March 2012
ACS Healthcare Provider Solutions   September 2007 - August 2010
Arizona Women Soccer League   July 2005 - July 2010
AYSO  January 2008 - April 2010
Aflac  November 2006 - December 2007
Dillards  August 1991 - June 2006

Skills
Customer Service, Employee Relations, Employee Benefits, Human Resources, Microsoft Office, Training, Call Center, Microsoft Excel, Process Improvement, Benefits Administration, Team Building, Conflict Resolution, Strategic Planning, Account Management, Teamwork, Management, Performance Management

Education
Arizona State University West   1996 — 1998
Bachelor of Science, Business - Human Resource Managment

Phoenix College   1991 — 1996
Associates of Science, Business; Business

Trevor G. Browne
General studies

Experience
Tammy Lynn Center for Developmental Disabilities  March 2015 - June 2015
Seterus Inc./IBM   January 2014 - February 2015
College Foundation, Inc.   January 2013 - August 2013
Paramount Property Management, Inc.   August 2009 - March 2012
ACS Healthcare Provider Solutions   2012 - 2012
IBM  March 2005 - October 2007
First Colonial Mortgage   June 1999 - March 2005
Silver Spoon   September 1996 - November 1999

Skills
MS Word, MS PowerPoint,..., Outlook,Lotus 123,..., Training, Management, Call Centers, Mortgage Servicing, Customer Service, Negotiation, Loans, Databases, Employee Benefits

Education
Everest University-Brandon   2008 — 2009
Associate's degree, Criminal Justice and Corrections

Union County College   1997 — 1999
Certificate, Business Administration and Management, General

Abraham Clark High School Class of 93   1990 — 1993
Business, Business

Experience
Adam-Bryce, LLC a WBENC Certified Diversity Supplier   February 2013 - Present
Gap Inc./Old Navy   January 2012 - January 2013
Gap Inc./Old Navy   September 2009 - January 2012
Gap Inc./Old Navy   December 2007 - September 2009
Red Hat  2006 - 2008
Wendy's International  July 2004 - October 2006
Wendy's International  September 2000 - July 2004
ACS Healthcare Provider Solutions   April 1999 - September 2000

Skills
Succession Planning, Employee Relations, Recruiting, Employee Engagement, Leadership Development, Human Resources, Change Management, Personnel Management, Onboarding, Leadership, Talent Management, Talent Acquisition, Performance Management, HRIS, Interviews, Employee Training, CRM, Organizational..., Management Consulting, Team Building, Team Leadership, Cross-functional Team..., Strategy, Executive Search, Business Development, Workforce Planning, Sourcing, Hiring, Applicant Tracking..., Budgets, Vendor Management, Training, Account Management, Deferred Compensation, Time Management, College Recruiting, Executive Management, Outsourcing

Education
Western Carolina University   2006 — 2008
MSHR, Human Resources

Eastern Michigan University   1995 — 1998
BA Interdisciplinary Studies, Design, Business, Communication

Experience
Cognizant for Xerox Business Services (formerly ACS)   June 2010 - Present
First Aid Writing   October 2009 - May 2010
Xerox  April 2002 - May 2009
ACS Healthcare Provider Solutions   April 2002 - May 2009
ACS Healthcare Provider Solutions   April 2002 - May 2009
Matrix Resources  October 1998 - January 2002
Abbott Laboratories  1992 - 1998

Skills
Technical Writing, Healthcare Information..., Information Mapping, Editing, Requirements Analysis, SDLC, Software Documentation, Research, Technical Documentation, Training, PMO, Content Management, Operations Management, Project Management, Leadership, SharePoint, Visio, MS Project, Quality Assurance, Technical Communication, Public Speaking

Education
Concordia University-Wisconsin   1993 — 1996
BA, Management Communications

Experience
Riders Warehouse   January 2013 - Present
Riders Warehouse   2013 - 2014
Riders Warehouse   2013 - 2014
Buckhead Mountain Grill  August 2008 - February 2010
ACS Healthcare Provider Solutions   September 2000 - September 2002

Skills
Problem Solving, Data Entry, Data Analysis, 10 Key, Quality Control, Production Activity..., Multi Tasking, Customer Service, Telephone Skills, Computer Proficiency, Microsoft Office, Office Equipment, Open Office, Photoshop, HTML, Communication Skills, Training, Typing, Task-oriented, Mathematics, Logical Thinker, Employee Loyalty, Proofreading, Editing, Food Service, Following Instructions, Following Up, Computers, Technical Support

Education
Eastern Kentucky University   1999 — 2000

Casey County High School   1996 — 1999

Experience
Vista Hill Management   February 2015 - Present
Randy Wilson Consulting, LLC.   December 2012 - Present
EMBCC/Schumacher Group   June 2003 - October 2012
ACS Healthcare Provider Solutions   1997 - 2001
Code Rite, Inc.   1993 - 1997

Skills
Emergency Medicine, Healthcare, Accounts Receivable, Patient Satisfaction, Healthcare Management, Revenue Cycle, Call Center, Medical Billing, Medical Coding, Medical Transcription, EMR, Healthcare Consulting, Healthcare Information..., EHR, Hospitals, Call Centers, Revenue Cycle Management, Practice Management, Process Improvement, Physician Relations, HIPAA, Software Documentation, Medicaid, Medicare, Managed Care

Education
Colorado State University

Experience
McKesson Health IT  May 2013 - Present
MedAssets  February 2012 - May 2013
iHealth Technologies  August 2006 - June 2011
UnitedHealthcare  October 2005 - November 2006
ACS Healthcare Provider Solutions   October 2004 - October 2005
WellPoint  April 1999 - September 2004

Skills
Account Management, Team Building, Medicare, Healthcare, CRM, Program Management, Healthcare Information..., Analysis, Training, Management, Networking, Medicaid, Sales, Business Process..., Recruiting, Health Insurance, Leadership, DFD, Salesforce.com, Customer Service, Customer Satisfaction, Project Management, Process Improvement, Negotiation, Vendor Management, HIPAA, Managed Care, System Administration, Software Documentation, Project Planning, EMR, Healthcare Industry, Insurance

Education
Delaware State University

Mercer University
Bachelor of Science, Health Informatics

Experience
Florida A&M University  October 2008 - Present
Avon  November 2012 - Present
Florida A&M University  October 2006 - October 2008
Rattler Boosters, Incorporated   September 2004 - September 2006
Florida Department of Children and Families  December 2003 - January 2004
ACS Healthcare Provider Solutions   November 2001 - December 2003
Florida Healthy Kids Corporation  April 2001 - November 2001
Alltel  February 2000 - April 2001
SwiftyServe, Incorporated   May 1999 - December 1999
HealthPlan SouthEast  January 1999 - May 1999

Skills
PeopleSoft, PowerPoint, Microsoft Excel, Access, Customer Service, Microsoft Office, Event Planning, Outlook, Microsoft Word, Non-profits, Data Entry, Team Building, Training, Time Management, Nonprofits, Human Resources, Community Outreach, Strategic Planning, Visio, Analysis, Recruiting, Customer Satisfaction, Payroll, Organizational..., Administration, Accounting, Leadership Development, Interviews, Software Documentation, Management, Data Analysis, Government, Sales, Coaching, Policy, Process Improvement, Program Management, Editing, Leadership, Employee Benefits

Education
Florida Agricultural and Mechanical University   1992 — 1997
Bachelor, Psychology

Experience
hawkeye Channel by Vistex  July 2011 - Present
CT Network Solutions, LLC   January 2009 - May 2011
ACS Healthcare Provider Solutions   January 1999 - January 2009

Skills
Entrepreneurship, Strategic Planning, Start-ups, Cisco Technologies, Microsoft Technologies, VMware, Blade Technology, Project Management, Servers, Data Center, Networking, Network Security, Vendor Management

Education
Gateway Community and Technical College   1992 — 1994
Associate's Degree, Computer Engineering Technology, 3.4

Experience
Lafayette Township, Ohio   April 2014 - Present
Employee Benefit Consultants  September 1990 - September 2004
ACS Healthcare Provider Solutions   May 2000 - September 2001

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Negotiation, Editing

Education
Miami University   1984 — 1988
Bachelor's Degree, English Language and Literature, General

Cleveland State University   1990 — 1991
Secondary English Teaching Certificate, Secondary Education and Teaching

Experience
The Speech and Hearing Center   October 2013 - Present
HCMI Solutions, LLC   December 2012 - May 2013
Chattanooga State Community College  April 2012 - April 2013
ACS Healthcare Provider Solutions   November 2010 - May 2011
Wilkins Research Services  July 2010 - November 2010

Skills
HIPAA, EMR, Microsoft Office, EHR, Healthcare Information..., Interviews, Informatics, Customer Service, Microsoft Excel, PowerPoint, Epic Systems, Human Resources, SDLC, Customer Satisfaction, Allscripts, EHR Instructor, Meaningful Use, Go Live Support, Clinical Workflow, System Development Life..., Troubleshooting, Team Building, Curriculum Development, Software Development..., Data Entry, Team Leadership, Health Information..., Clinical Decision..., Communication, Implementation..., Public Health..., CPOE, Problem Solving, Subject Matter Experts

Education
Ashford University   2013 — 2016
Bachelor of Arts (B.A.), Health/Health Care Administration/Management

Valencia Community College   2002 — 2003
Dental Hygiene

Lakeland Senior High School   1999 — 2002
Diploma

Chattanooga State Community College

Experience
RIDGEWOOD MISSIONARY BAPTIST CHURCH   February 2015 - Present
M/D Technologies, LLC   May 2014 - Present
Affordable Suites Deluxe   August 2011 - October 2014
ADT  May 2012 - May 2014
ADS Security  May 2008 - May 2012
ACS Healthcare Provider Solutions   March 2005 - February 2007
Georgia Power Company  January 2004 - March 2005
Southern Company  September 2000 - December 2003
HUD OIG  September 1998 - September 2000

Skills
CCTV, Alarm Systems, Access Control, Surveillance, Loss Prevention, Cold Calling, Security, Direct Sales, Account Management, Sales Management, Internal Audit, Analysis, Tax Preparation, Sales, Training, Time Management, Accounting, Management, Sarbanes-Oxley Act, Customer Service, Auditing, New Business Development, Internal Controls, Retail, Small Business, Customer Satisfaction, Customer Retention, Forecasting, Operations Management, Risk Assessment, Inventory Management, Team Building, Outlook, Leadership, Selling, Networking, Process Improvement, Income Statement, Sales Process, Team Leadership, Call Centers, Payroll, Budgets, Sales Operations, Salesforce.com, Employee Training, Outside Sales, Pricing, Process Scheduler, Sales Presentations

Education
Mercer University   1995 — 1997
Master of Business Administration (MBA), Accounting and Finance

Columbia College (SC)   1983 — 1986
Bachelor of Arts (BA), Accounting

Experience
Data Intelligence, LLC  May 2015 - Present
Aerotek  October 2014 - Present
ANS  2013 - Present
Franklin University  January 2012 - Present
Wipro Technologies  January 2013 - October 2014
Manpower Professional  March 2012 - September 2012
Trident Consulting   August 1986 - December 2011
Professional Data Dimensions  February 2011 - September 2011
ACS Healthcare Provider Solutions   March 2010 - October 2010
ACS Healthcare Provider Solutions   November 2008 - April 2009

Skills
Unix, Programming, Linux, Software Development, Testing, Unix Shell Scripting, Oracle, Perl, Microsoft SQL Server, C++, C, T-SQL, Agile Methodologies, Databases, Objective-C, Visual Studio, HL7, Artificial Intelligence, PL/SQL, Windows, Windows 7, Ada programming, Visual C#, Speech Recognition, Compiler Design, VM, Mac OS X, Amiga, Video Editing, Xcode, Microsoft Visual Studio..., HP-UX, AIX, DO-178B, Embedded Software, Mathematical Modeling, Reactor Physics, OS X, Compiler Construction, SDLC, Oracle SQL, SQL Server, MIL-STD-1553, Differential Equations, Partial Differential..., Fourier Analysis, Thermal Analysis, Avionics, Embedded Systems, VxWorks

Education
Franklin University   2012 — 2016
Master of Science, Computer Science

Pikeville College   1985 — 1990
BS, Mathematics, Computer Science

Experience
Cognizant Technology Solutions  August 2013 - Present
Xerox  May 2012 - August 2013
Xerox  July 2009 - May 2012
ACS Healthcare Provider Solutions   February 2008 - July 2009
Paul Hastings  April 2004 - January 2008

Skills
Software Documentation, SDLC, SharePoint, CMMI, Quality Assurance, Project Management, Process Improvement, Requirements Analysis, Six Sigma, Software Project..., Software Quality..., Testing, Business Requirements, Quality Center, Management, PMO, PMP, Access, Requirements Gathering, MS Project, Visio, Requirements Management, Project Portfolio..., Program Management, Vendor Management, Business Process..., Business Process, Business Analysis, Agile Methodologies, Change Management, RFP, Agile Project Management, Microsoft Project

Education
American InterContinental University   2004 — 2006
Masters

Experience
Orion Star Technologies   September 2009 - Present
Panda Properties LLC   January 2004 - Present
YP  December 2012 - August 2013
ACS Healthcare Provider Solutions   January 2012 - November 2012
McKesson Provider Technologies  May 2009 - August 2009
McKesson Corp  May 2009 - August 2009
Dimension Data  December 2008 - April 2009
Dimension Data  December 2008 - April 2009
V/U Corporation   March 2005 - December 2008
IBM Global Services  January 2006 - November 2008

Skills
PMP, PMI, ITIL, Asset Management, VMware, Active Directory, Tivoli, MS Project, SDLC, Software Project..., Visio, IT Management, PMO, Program Management, Project Planning, Vendor Management, Business Analysis, IT Strategy, IT Service Management, Requirements Analysis, Project Portfolio..., SharePoint, Integration, Business Intelligence, Agile Project Management, Systems Analysis, RUP, Resource Management, Data Center, Quality Assurance, Project Implementation, Change Management, Team Leadership, Process Improvement, Release Management, Application Development, Microsoft SQL Server, Business Process..., Project Delivery, Information Technology, CMMI, ICD10, ERP, Healthcare Information..., Multi-cultural team..., Enterprise Software, PCI Standards, Program Development, SAP MDM, Master Data Management

Education
Georgia State University College of Law   2005 — 2011
Juris Doctorate

Concordia University-St. Paul   1999 — 2001
BS, Computer Science - Project Mgt

Georgia State University   1988 — 1991
B.S., Management

Concordia University
B.S, Business Administration and Project Management with Information Technology and

Georgia State University
B.S, Criminal Justice Management and

Experience
The Center for Lawful Access and Abuse Deterrence   January 2009 - Present
SafeDose   April 2014 - June 2014
ACS Healthcare Provider Solutions   April 2012 - May 2014
Innovative Pharmacy Solutions  August 2011 - November 2011
Williams Bros Long Term Care   July 2009 - September 2010
Clarian Health Partners  March 2008 - September 2008
Omnicare  October 2005 - March 2008
Kindred Healthcare  July 2004 - December 2004

Skills
Leadership, Pharmacy Benefit..., Pharmacists, CPOE

Education
Flagler College   1993 — 1995
Deaf education, English

Cape Coral High School   1989 — 1993

Experience
Healthcare Interoperability Solutions Group LLC   September 2015 - Present
ASD - Federal Division CDC/OID/NCIRD/OD   October 2014 - August 2015
Community Health Systems  November 2013 - September 2014
Community Health Systems  November 2013 - August 2014
Deloitte  April 2012 - October 2013
Volunteer  January 2012 - November 2012
ACS Healthcare Provider Solutions   November 2011 - April 2012
Accenture, LLC  July 2010 - November 2011
McKesson Provider Technologies  January 2010 - June 2010
Phoenix Health Systems  May 2009 - January 2010

Skills
EMR Technology, HIE and Meaningful Use..., Workflow Analysis and..., Healthcare Equipment..., ICD 10 Readiness..., Impact Analysis, System Configuration, Computer Security, Enterprise Content..., Project Implementation, Project Planning, Health Information..., EMR, Solution Implementation, Gap Analysis, Healthcare Information..., EHR, Healthcare, Change Impact Analysis, Consulting, Ambulatory, Software Implementation, Testing, Revenue Cycle, Integration, SDLC, Software Documentation, Visio, Business Analysis, Requirements Analysis, Informatics, Epic Systems, Information Technology, HL7, CPOE, SharePoint, Meditech, HIPAA, Cerner, Process Improvement, Training, Healthcare Consulting, Management, GoLive, Enterprise Software, Physicians, Documentations, Business Intelligence, Quality Assurance, PMP

Education
Boston University   2007 — 2007
Project Management, PMBOK

Canterbury Christ Church University
Doctor of Philosophy (Ph.D.), Information Technology Management

Community College of Philadelphia
Medical Assisting, Medical Assisting

Experience
SysMind LLC  May 2014 - Present
Ajex Cargo Pvt. Ltd.   May 2013 - April 2014
Kelly Services India Pvt Ltd  October 2012 - May 2013
Jobline Consultants India Pvt. Ltd.   April 2012 - December 2012
ACS Healthcare Provider Solutions   May 2011 - August 2011
Hewitt Associates  November 2009 - May 2011

Skills
Excel, Operations Management, Team Building, Employee Engagement, Employee Relations, Team Management, Recruiting, Outsourcing, Microsoft Excel, Talent Acquisition, Screening, Business Development, Negotiation, Market Research, Human Resources, Performance Management, Sourcing, Technical Recruiting, Talent Management, Recruitments, Performance Appraisal, HRIS, Benefits Negotiation, MIS, Management, Deferred Compensation, Employee Benefits, IT Recruitment, HR Consulting

Education
NIMS University Rajasthan   2013 — 2014
Master of Business Administration (M.B.A.), Finance and Financial Management Services, First Division

Institute of Management Technology, Ghaziabad   2010 — 2012
PGDBM, Human Resources, 1st

Jagan Institute Of Management Studies   2006 — 2009
Bachelor of Business Administration (BBA), Finance and Human Resources, 1st

Sachdeva Public School Rohini Delhi   1991 — 2006
Commerce, Accounts and Economics

Experience
The Hartford Financial Services Group  July 2006 - April 2013
ACS Healthcare Provider Solutions   July 2001 - July 2006
US Army  March 1996 - December 1997
Army National Guard  July 1991 - March 1996

Skills
Intellectually Curious, Research, Analysis, Economics, Marketing, Social Media, Planning, Organizational &..., Troubleshooting, Technical Support, BMC Remedy, Citrix, Active Directory, VMware, Vendor Management, Visio, Remote Desktop, Networking, Incident Management, VPN, Network Security, Windows 7, XP, Microsoft Exchange, Wireless Networking, Software Installation, Help Desk Support, Windows, Call Centers, IT Operations, Operating Systems, IT Service Management, Service Desk, DHCP, TCP/IP, Lotus Notes, Information Technology, Security, System Deployment, Windows XP, Management, Leadership, Customer Service, Process Improvement, Microsoft Office, Computer Hardware, System Administration, Training, Hardware, Problem Solving

Education
Central Connecticut State University   2013 — 2015
Bachelor of Arts (BA), Economics

Corporate Training Center   2000 — 2001
Technical diploma, Information Technology Professional (ITP) Program

Experience
Missouri Department of Insurance, Financial Institutions & Professional Registration   April 2014 - Present
Missouri Department of Insurance, Financial Institutions & Professional Registration   January 2012 - March 2014
ACS Healthcare Provider Solutions   December 2009 - December 2011
Aetna  September 2008 - November 2009

Skills
Medicaid, Healthcare, Managed Care, Medicare, HIPAA, Utilization Management, Health Insurance, Nursing, Insurance, Hospitals, Medical Records, Long-term Care, CPT, Documentations, Utilization Review, Health Education, Microsoft Office

Education
Lincoln University (MO)
BLS, Psychology and Sociology

Nichols Career Center
Practical Nursing, Licensed Practical/Vocational Nurse Training

Experience
UW Medicine  November 2011 - Present
ACS Healthcare Provider Solutions   June 2002 - November 2011
Northwest Administrators, Inc  January 1999 - April 2002

Skills
Revenue Cycle, Project Management, Process Improvement, Operations Management, Medical Billing, Leadership, Healthcare Information..., Healthcare Industry, Healthcare, HIPAA, Customer Service, BPO, Business Process..., Call Centers, Change Management, Software Documentation

Education
Green River Community College   1998 — 1999
Business

Kentridge Highschool   1994 — 1997
diploma

Experience
Hunter Douglas Window Fashions  2015 - Present
Xerox  March 2012 - July 2015
ACS Healthcare Provider Solutions   April 2007 - May 2011
CDG Management  June 2001 - April 2006

Skills
Operations Management, Call Center..., Call Center Development, Fraud Detection, Direct Mail Fundraising, Health Insurance, Customer Service, Management, Customer Satisfaction, Call Centers, Leadership, Public Speaking, Team Building, Training, Strategic Planning, Project Management, Social Media, Customer Retention, Account Management

Education
Community College of Allegheny County   2011 — 2013
Associate of Arts and Sciences (A.A.S.), Computer and Information Sciences and Support Services

Experience
T-Mobile  February 2015 - Present
Butler Community College  December 2014 - May 2015
T-Mobile  October 2013 - February 2015
ACS Healthcare Provider Solutions   2012 - 2013
Comcast Cable  2011 - 2012
IHG - InterContinental Hotels Group  2007 - 2011

Skills
Program Management, Call Centers, Vendor Management, Management, Team Leadership, Change Management, Leadership, Telecommunications, Project Management, Training, Customer Experience, Cross-functional Team..., Strategy, Process Improvement, Business Analysis, Performance Management, Team Building, Coaching, Team Management, Strategic Planning, Recruiting, Leadership Development, Customer Retention, Product Management, Management Consulting, Employee Training, Analysis, Outsourcing, Talent Management, Training Delivery, SDLC, Employee Engagement, Operations Management, Employee Relations, Human Resources, Organizational..., Business Strategy, Operational Excellence, Business Planning, Marketing Strategy, Mentoring, Time Management, Succession Planning, Integration, Business Development, Customer Satisfaction, Customer Service, Sales, CRM, Sales Operations

Education
Columbia Southern University   2014 — 2016
Doctor of Business (DBA), Business Administration, Management and Operations

Mississippi State University   2012 — 2014
Master of Business Administration (MBA), Business Administration

Concordia University Texas   2008 — 2012
Bachelor of Business Administration (BBA), Bachelor of Science in Computer Science (B.S CompSCi), Business Administration and Computer Science

Experience
UMC New Orleans   June 2015 - Present
Touro Infirmary  March 2014 - May 2015
Touro Infirmary  November 2013 - March 2014
RGP Healthcare   March 2012 - September 2013
ACS Healthcare Provider Solutions   February 2011 - March 2012
Touro Infirmary  January 2007 - February 2011

Skills
25 years in healthcare, Clinical Supervision, Incident Management, Nephrology, Disease Management, Infection Control, Case Managment, Dialysis, Core Measures, Meaningful Use, EHR, Nursing Informatics, Joint Commission..., JCAHO, Informatics, Process Improvement, Managed Care, Compliance, HIPAA, Quality Assurance, Nursing, Research, Risk Assessment, Hospitals, Hospice, Healthcare, Patient Safety, Patient Education, Patient Advocacy, EMR, Performance Improvement, Healthcare Management, Quality Improvement, Healthcare Information..., Ambulatory, Case Management, Medicare, Healthcare Consulting, Inpatient, Physician Relations, Accreditation, BLS, Acute Care, Health Policy, Utilization Management, GoLive

Education
William Carey College   1985 — 1990
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse

Delgado Community College   1986 — 1988
Nursing Science

Experience
Future Visions Programs   June 2008 - Present
ACS Healthcare Provider Solutions   February 1998 - November 2006
Regence BlueCross BlueShield  November 1996 - January 1998

Skills
Project Management, Customer Service, XP, Process Improvement, Microsoft Word, Windows, Team Building, EHR, Leadership, Public Speaking, Training, Healthcare, Teamwork, Telecommunications, SharePoint, Budgets, Outlook, Insurance, Software Documentation

Education
Green River Community College

Experience
Clinton Township School District  December 2014 - Present
Clinton Township School District  August 2013 - December 2014
Clinton Township School District  2006 - 2013
ACS Healthcare Provider Solutions   2002 - 2005

Skills
Lesson Planning, Curriculum Design, Classroom, Classroom Management, Teaching, Educational Technology, Technology Integration, Elementary Education, Assessment, Data Analysis

Education
The College of New Jersey   2005 — 2012
Master's Degree, Elementary Education (2006), Educational Leadership (2012)

Fordham University - Graduate School of Business Administration   2003 — 2005
Finance

Vassar College   1996 — 2000
Bachelor's Degree, Economics (Math Minor)

Experience
Interior Alterations, Inc.   July 2015 - Present
ACS Healthcare Provider Solutions   September 2014 - Present
Keystone Advisors, Inc   2015 - 2015
Paul Sur Buick GMC   February 2013 - October 2014

Skills
Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Microsoft Excel, Microsoft Office, Leadership, Training, Time Management, Team Building, Accounting, Invoicing, Event Planning, Payroll, Access, Nonprofits, Financial Reporting, Accounts Payable, Human Resources, Management, Financial Accounting, Fundraising, Auditing, Financial Analysis, Sales, Analysis, Team Leadership, Social Networking, Teamwork, Finance, Interviews, Account Reconciliation, Data Entry, Coaching, Accounts Receivable, Program Management, Administration, Account Management, QuickBooks, Project Management, Marketing

Education
Indiana University Northwest   2012 — 2014
BS, Accounting

Ivy Tech Community College   2010 — 2012
Associate's degree, Accounting

Indiana University-Purdue University at Indianapolis

Indiana University-Purdue University at Indianapolis

Experience
Zeus Photography   May 2009 - Present
Managed Staffing  May 2012 - July 2012
JPMorgan Chase  June 2011 - November 2011
Hartford Cardiology Group   February 2011 - May 2011
Casey Family Services  May 2008 - October 2009
ACS Healthcare Provider Solutions   December 2006 - May 2008
Capewell Components LLC  March 2005 - November 2006
US Foods  May 2003 - February 2004
CSC  May 2001 - May 2002
ESPN  February 2000 - October 2000

Skills
Helpdesk, DEsktop, Windows OS, MS OFFICE, PC Repairs, Imagine PCs, Windows, Help Desk Support, Desktop Computers, Windows 7, Microsoft Office, Disaster Recovery, Network Administration, Laptops, Hardware, Troubleshooting, Active Directory, Process Improvement, Technical Support, Software Documentation, Security, Software Installation, Computer Hardware, Networking, Operating Systems, HTML, XP, Citrix, Printers, Remote Desktop, System Administration, Windows Vista, Microsoft Office 2007, SharePoint, OS X, Access, VPN, Servers, Windows XP

Education
Branford Hall Career Institute-Southington Campus   2010 — 2011
Certificate, Medical/Clinical Assistant, 3.98

New Horizon Computer Training Center   2009 — 2009
A+, A+ Core and Essentials, 4.0

New Horizon Computer Training Center   2009 — 2009
ITIL V3 Foundations, ITIL Foundations

Goodwin College   2003 — 2005
Associates Degree in Computer Science, Computer Networking/Technologies, 3.1

Fox Institute of Business   1999 — 2000
Diploma in Computer Networking and Repairs, IT Technologies, 4.0

Hartford Pulic High School   1986 — 1988

Edison Technical and Vocational High School   1984 — 1986

Experience
Navicure  May 2015 - Present
Navicure  January 2008 - Present
Navicure  January 2008 - May 2011
RelayHealth  February 2006 - December 2007
ACS Healthcare Provider Solutions   June 2003 - February 2006

Skills
Customer Retention, Customer Satisfaction, Management, Analysis, Marketing, Sales Process, Salesforce.com, Account Management, CRM, Healthcare, Healthcare Information..., Microsoft Office, Solution Selling, Training, Sales

Education
The University of Georgia   2015 — 2015
Certification Program, Project Management

Albany State University   1997 — 2002
BS Health Administration, Allied Health Sciences

Experience
Extension Healthcare  June 2013 - Present
Adventist Health System  October 2012 - May 2013
Tenet Healthcare  January 2011 - October 2012
Philips (Formerly Emergin)   December 2007 - December 2010
ACS Healthcare Provider Solutions   April 2006 - November 2007
various clinical settings   April 1990 - January 2006
Cleveland Clinic  2005 - 2005

Skills
EMR(Cerner)..., Clinical Alarm..., Cerner, CPOE, Staff Training, Physician Training, Ambulatory EMR (Epic)..., EMR, Healthcare Information..., Integration, Informatics, Hospitals, Acute Care, Nursing, Ambulatory Care, Healthcare Consulting, ACLS, BLS, Surgery, Health Information..., Software Documentation, Management, Software Implementation, PowerChart, Medical Devices, PowerPlans, Healthcare, Documentations, Clinical Research

Education
Broward College
NURSING

Broward College
Nursing, Registered Nursing/Registered Nurse

Experience
Dartmouth-Hitchcock  January 2014 - March 2015
Optimum Healthcare IT  February 2013 - November 2013
Sutter Health  September 2012 - February 2013
Asante Health System  August 2011 - August 2012
MedAssets  December 2010 - July 2011
Lancaster General Health  July 2010 - November 2010
Stanford University Medical Center  January 2009 - June 2010
MD Anderson Cancer Center  July 2007 - December 2008
ACS Healthcare Provider Solutions   February 2002 - June 2007
CIBA Vision  August 2001 - January 2002

Skills
Healthcare Information..., Revenue Cycle, Software Project..., Epic Systems, Program Management, Project Management, Healthcare, Disaster Recovery, Cerner, PMO, Hospitals, Leadership, EMR, Training, Requirements Analysis, Analysis, Testing, Management

Education
The George Washington University - School of Business   2010 — 2012
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management

Emory University   1995 — 1998
Master of Arts (M.A.), History

Oglethorpe University   1987 — 1992
Bachelor of Arts (B.A.), History

Experience
Chenega Government Consulting, LLC/Time Solutions, LLC   September 2014 - Present
CACI International Inc  October 2011 - September 2014
Northrop Grumman Corporation  January 2008 - October 2011
MATRIX Resources, Hunter Technology, Comsys, Connecture   March 2004 - April 2007
ACS Healthcare Provider Solutions   March 2001 - March 2004
EDS Group  June 1998 - September 2000

Skills
SDLC, Requirements Analysis, Time Management, Process Improvement, Program Management, Project Management, Change Management, Recruiting, Strategic Planning, Software Project..., Requirements Gathering, Analysis, Business Process, Leadership, Software Documentation, Business Intelligence, CRM, Vendor Management, Project Planning, PMO, Business Requirements

Education
Capella University   2006 — 2009
Doctor of Philosophy (Ph.D.), Organizational Leadership, ABD

Keller Graduate School of Management of DeVry University   2001 — 2003
Master of Business Administration (M.B.A.), Business, Finance, IT

Mount Saint Mary College   1994 — 1998
Bachelor's Degree, Business/Finance

Experience
care core national  January 2014 - Present
Care core national  2014 - 2015
Care core national  2014 - 2015
Care core national  2014 - 2015
Miragee Consulting   2012 - May 2013
UPHS  2010 - 2011
ACS Healthcare Provider Solutions   2008 - 2009
Consultant at CHOP   2008 - 2009
Central connecticut health association   2006 - 2006
SMHS   1998 - 2004

Skills
Budgets, Healthcare, Healthcare Information..., Hospitals, Management, Project Management, Revenue Cycle, Software Documentation, Epic Systems, Process Improvement, Training, Meditech, EHR, Cerner, CPOE

Education
Bowling Green State University   1976 — 1980

Experience
Williamson County  May 2015 - Present
Orthodent   August 2013 - Present
ACS Healthcare Provider Solutions   November 2008 - August 2013
Trimtech   January 2007 - May 2008
Austin Police Department  June 2003 - August 2005
Taylor Police Department   October 2002 - June 2003
Georgetown Police Department  September 2001 - July 2002

Skills
Data Entry, Outlook, Customer Service, Healthcare, Dispatching, Microsoft Office, HIPAA, Customer Satisfaction, Typing, Microsoft Excel, Microsoft Word, PowerPoint, Dental Insurance, Dental Software, Claims Handling, Medicaid, Commercial Insurance, Insurance

Education
Austin Business College   1998 — 1999
General Studies

Austin Community College   1998 — 1999
Business Administration and Management, General

Experience
Xerox  March 2015 - Present
ACS Healthcare Provider Solutions   March 2011 - December 2011
HealthSpring  January 2009 - February 2011
Healthways  September 2001 - December 2008
McKesson Health Solutions  1996 - 2000
Access Health  1996 - 1997
US Army  June 1992 - June 1996
US Army  June 1986 - August 1990

Skills
HIPAA, Healthcare Information..., Managed Care, Healthcare Management, Healthcare, EHR, Hospitals, Healthcare Consulting, Disease Management, EMR, Practice Management, Public Health, Program Management, Epic Systems, Medicare, Health Insurance, Performance Improvement, Software Documentation

Education
Oregon Health and Science University   1990 — 1992
MSN, Family Practice Nurse Practitioner

University of Southern Maine   1980 — 1983
Bachelor's degree, Registered Nursing/Registered Nurse

SUNY Cortland   1974 — 1976
Bachelor's degree, Health and Physical Education/Fitness

Dean College   1972 — 1974
Associate's degree, Health and Physical Education/Fitness

Experience
Currently seeking new opportunities  April 2015 - Present
Comdata  July 2014 - April 2015
Emdeon  February 2005 - December 2013
ACS Healthcare Provider Solutions   October 2003 - September 2004
Tennessee Managed Care   September 1998 - June 2004
TSYS  April 1994 - September 1998

Education
Columbus State University   1994 — 1994
Certificate of programming proficiency, Computer programming, Made deans list

Experience
Connecticut Children's Medical Center  May 2013 - Present
The Hospital of Central Connecticut \ A Hartford Healthcare Partner   September 2010 - Present
ACS Healthcare Provider Solutions   June 2006 - September 2010
The Hartford  1997 - 2006

Skills
Disaster Recovery, Vendor Management, Active Directory, SDLC, Business Analysis, Citrix, Process Improvement, Visio, VMware, Team Leadership, Project Management, SharePoint, IT Management, Windows Server, Data Center, Project Portfolio..., IT Strategy, Troubleshooting, Software Documentation, Systems Analysis, ITIL, Security, Enterprise Architecture, Integration, Healthcare Information..., Information Technology, PMO, System Administration, IT Service Management

Education
Central Connecticut State University
MIS

Daniel F. Sucato

Experience
MaxIT Healthcare  August 2007 - Present
maxIT Healthcare  August 2007 - Present
Community Hospital Systems (CHS)   January 2009 - May 2011
maxit  2007 - 2011
Kaiser Permante  2006 - 2007
ACS Healthcare Provider Solutions   2005 - 2007

Skills
EHR, Healthcare Information..., EMR, Informatics, Hospitals, Process Improvement, Consulting, Nursing, HL7, HIPAA, Software Documentation, Healthcare Consulting, Leadership, Integration, Training, Project Management

Education
Armstrong Atlantic State University   1992 — 1996
Bachelor of Science (BS)

Dalton College   1968 — 1970
Nursing

Experience
Elekta  November 2014 - Present
McKesson Provider Technologies  2009 - 2014
Health Tek Solutions   2009 - 2009
Lutheran Health Network  2009 - 2009
Vaco  2009 - 2009
AP Professionals of Arizona  2008 - 2009
ACS Healthcare Provider Solutions   2006 - 2008

Skills
Revenue Cycle, Software Documentation, ICD-10, Medical Coding, EHR, Healthcare Information..., EMR, HL7, HIPAA, Informatics, CPOE, Healthcare Consulting, Ambulatory, Health Information..., Health Information..., Healthcare, Hospitals, Practice Management, Epic Systems, Healthcare Industry, Healthcare Management, Inpatient, Meditech, Physicians, Software Implementation, Training, Revenue Cycle Management, Integration, Ambulatory Care, Process Improvement, Consulting, Documentation, Visio, Project Management, SNOMED

Education
AHIMA   1989 — 1992
RHIT, Health Information Technology

Front Range Community College   1989 — 1992
Pre Nursing/Health Information Management

Experience
Olathe Health System, Inc.   January 2015 - Present
Innovative Consulting Group  2012 - 2014
R&M Resources, Bermuda Dunes, CA   2010 - 2011
Sisters of Charity of Leavenworth Health System  2010 - 2010
ACS Healthcare Provider Solutions   2005 - 2008
Saint Luke's Health System  2001 - 2005
The University of Kansas Hospital  1990 - 1997

Skills
Project Management, Clinical Workflow, Healthcare Information..., Business Analytics, Software Implementation, Healthcare Management, Consulting

Education
Villanova University   2014 — 2014
Master's Certificate in IS/IT Project Management, Information Technology Project Management

Villanova University   2014 — 2014
Professional Development Units: Project Management for IT/IS Professionals, 60 PDUs /, Mastering Project Management, 60 PDUs / PMP Prep Course, 35 PDUs

The University of Kansas   1992 — 1997
Master's degree, Nursing

University of Kansas   1984 — 1986
Bachelor's degree, Registered Nursing/Registered Nurse

Baker University   1981 — 1986
Bachelor's degree, Biology

Experience
Xerox  April 2014 - Present
Avadyne Health  November 2012 - December 2013
Xerox  April 2009 - November 2012
ACS Healthcare Provider Solutions   November 2007 - March 2009
ACS Healthcare Provider Solutions   July 2004 - October 2007

Skills
Process Improvement, HIPAA, Visio, Vendor Management, Business Analysis, Healthcare Information..., Project Management, Data Analysis, Access, Analysis, Integration, Healthcare, Training, Team Leadership

Education
Florida State University   1997 — 2001
Bachelor of Science, Communications

Experience
TD Ameritrade  July 2010 - June 2013
Henry and Rilla White Youth Foundation   November 2005 - September 2009
The Henry & Rilla White Youth Foundation, Inc.   January 2005 - November 2005
ACS Healthcare Provider Solutions   2004 - 2005
Wal-Mart  October 2002 - February 2003
Wal-Mart Supercenter  May 2002 - October 2002
Clemson University: Union Underground   August 2000 - December 2001
The Savannah College of Art and Design  November 1998 - August 2000

Skills
Employee Benefits, Open Enrollment, Employee Relations, FMLA, Hiring Practices, PeopleSoft, New Hire Orientations, Onboarding, EEO, Benefits Administration, HRIS, HR Policies, Policy, Human Resources, Training, Recruiting, Deferred Compensation, Personnel Management, Workforce Planning, College Recruiting, Talent Acquisition, Applicant Tracking...

Education
Clemson University   2000 — 2001
Masters, Human Resources Development

University of Florida   1994 — 1998
Bachelors, Human Resources Development

Experience
BroadPath Healthcare Solutions  May 2013 - Present
CVS Pharmacy  March 2011 - May 2013
CVS Pharmacy  March 2011 - May 2013
HCA  March 2007 - May 2010
Healthcare Corporation of America  February 2007 - May 2010
ACS Healthcare Provider Solutions   February 2005 - March 2007
Xerox Services  February 2005 - February 2007
Grady Memorial Hospital Ponce Center   April 2000 - March 2004

Skills
HIPAA, Medicaid, Medicare, Customer Service, Healthcare, Access, Microsoft Office, Software Documentation, Meditech, CPT, ICD-9, Medical Billing, Medical Terminology, Healthcare Consulting, Healthcare Management, Hospitals, Data Analysis, Research, Microsoft Excel, Health Insurance, Life Insurance, Incorporation Services, Typing, Remittances, Bookkeeping, Reports, Encoding, Pharmacy Technicians, Provider Enrollment, pecos, procert, PIMS, Call Logging, RACS

Education
DeVry University   2012 — 2013
Bachelor of Business Administration (B.B.A.), Health Services Administration

Herzing University-Atlanta   1988 — 1990
Associate's degree, Business Administration and Management, General

Massey Business College/ Herzing Institute   1988 — 1990
Associate of Science, Business Administration; Business Administration/ Health Services Managem

Experience
Lahey Health  May 2013 - Present
Desktone, Inc.   April 2012 - January 2013
ACS Healthcare Provider Solutions   February 2010 - November 2012
Montpelier Reinsurance Holdings Ltd  October 2009 - January 2010
Montpelier Reinsurance Holdings Ltd  January 2009 - October 2009
HCECorp   September 2007 - November 2008
Fitchburg State College  January 2003 - September 2007

Skills
SharePoint, VMware, SQL, Windows, CSS, Citrix, Ubuntu, Windows Server, Netscaler

Education
Fitchburg State University   2003 — 2007
BS, Communications

Experience
CryoLife, Inc.   July 2004 - Present
ACS Healthcare Provider Solutions   2001 - July 2004
WellStar Health System  2001 - 2002

Skills
Customer Service, Hospitals, Clinical Research, Healthcare, Cardiology, Laboratory, Software Documentation, EMR, Quality Control, Healthcare Information..., Quality Assurance, Data Entry, Troubleshooting, Sterilization, HIPAA, EHR

Education
Gwinnett Technical College   1999 — 2001
Diploma, Licensed Practical Nursing

Asher School of Business   1993 — 1994
Certificate, Medical Business Office

Experience
Resources Global Professionals  2012 - Present
ACS Healthcare Provider Solutions   June 2006 - January 2012
Xpediate Consulting, LLC   April 2002 - June 2006
Arthur Andersen LLP  June 2001 - April 2002
Bank One  May 1999 - June 2001

Skills
Training, Quality Assurance, Management, Troubleshooting, Human Resources, Analysis, Account Management, Customer Service, Sales, Policy, HIPAA, Interviews, Consulting, Data Entry, Auditing, Customer Support, Business Analysis, Business Process..., Software Documentation, Program Management, Process Improvement

Education
The Chicago School of Professional Psychology at Los Angeles   2013 — 2015
Master of Arts (M.A.), Industrial and Organizational Psychology

Brandman University, Part of the Chapman University System   2010 — 2013
Bachelor of Business Administration (BBA), Organizational Leadership

Experience
Availity  January 2012 - Present
HP Enterprises  October 2008 - January 2012
ACS Healthcare Provider Solutions   1999 - 2006
ACS Healthcare Provider Solutions   1999 - 2006

Education
CSU Sacramento   1986 — 1991

Experience
Health Services Asset Mangagement   March 2010 - Present
Healthservices NW   April 2009 - March 2010
ACS Healthcare Provider Solutions   February 2008 - April 2009

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Access, Software Documentation, Visio

Education
Green River Community College   1996 — 1999

Auburn High School   1994 — 1996

Experience
ACS  August 2011 - Present
ACS XEROX Company  2011 - 2012
ACS Healthcare Provider Solutions   2011 - 2012
Molina Healthcare  2006 - 2011
Molina Healthcare  2006 - 2011
UnitedHealthcare  2004 - 2006
Molina Healthcare  2002 - 2006
Molina Healthcare  2002 - 2006
Molina Healthcare  2002 - 2006

Education
Devi Ahilya Vishwavidyalaya
BS, Mechanical Engineering

Experience
ACS Healthcare Provider Solutions   2011 - 2011

Skills
SQL, Microsoft SQL Server, Active Directory, Java, Oracle, HTML, JavaScript, XP, Computer Hardware, Operating Systems, Unix, Servers, XML, COBOL

Education
saint peters college   2012 — 2014
B.S.B.A., Health/Health Care Administration/Management

Caldwell College   1984 — 1986
Associate of Business, Business Administration and Management

Experience
Scott & White Healthcare  March 2013 - Present
ACS Healthcare Provider Solutions   January 2006 - February 2012
ACS-CHIP   August 2001 - November 2005
Janus Mutual Funds  January 2000 - April 2001

Skills
Customer Service, Data Entry, Computer Skills, Coaching, Mentoring, Record Keeping, Reviewing Insurance..., Resolving Complaints, Training, Processing applications, Answering Telephones, Subject Matter Expert, Updated Accounts, Special Projects, Projects, Updating, Telephone Skills, Call Center, Call Centers, HIPAA

Education
Austin Community College   2012 — 2012
Administrative Assisant Certification

South Oak Cliff High School, Dallas, TX   1976 — 1979
High School Diploma

Experience
Xerox  March 2013 - Present
ACS Healthcare Provider Solutions   October 2012 - Present
GE Retail Bank   March 2012 - Present
WalMart  September 2011 - March 2012
TEKsystems  March 2008 - November 2009

Skills
Customer Service, Data Entry, Microsoft Office, Microsoft Word, Microsoft Excel, Outlook, PowerPoint, Customer Satisfaction, Inventory Management, Sales, Teamwork, Retail, Time Management, Cashiering, Social Media

Education
Keller Graduate School of Management of DeVry University   2010 — 2012
Master of Business Administration (MBA), Project Management

DeVry University-Colorado   2007 — 2010

Experience
State of Maryland  April 2008 - Present
ACS Healthcare Provider Solutions   May 2007 - April 2008
Pharmaceutical Research Plus  March 1996 - April 2007

Skills
Public Safety, Patient Recruitment, Healthcare, Adult Education, Telecommunications, Communicaitons, Supervising Others, Management, Community Outreach, Criminal Justice, Enforcement, Nonprofits

Education
Anne Arundel Community College

DeVry University-Illinois

Strayer University-Maryland

Experience
ACS Healthcare Provider Solutions   May 2010 - Present

Education
Florida A&M University
B.S. Chemistry/Molecular Biology

Experience
Hewlett-Packard  March 2010 - Present
ACS Healthcare Provider Solutions   June 2008 - March 2010
Agency for HealthCare Administration  May 2004 - May 2008

Skills
Business Analysis, Requirements Analysis, SDLC, Vendor Management, SharePoint, ITIL, Visio, SQL, Process Improvement, Requirements Gathering, Business Intelligence, Business Process, Testing, Analysis, Program Management

Education
Keiser College - Tallahassee, Florida   2001 — 2003
Associate of Arts (A.A.), Health Services Administration

Florida Agricultural and Mechanical University   1991 — 1997
Bachelor of Science (B.S.), Computer and Information Systems Security/Information Assurance

Experience
Georgia Department of Human Services  April 2014 - Present
Staffmark  January 2014 - April 2014
Shelter Group   April 2012 - June 2012
CAPREIT, Inc.   September 2007 - April 2012
Pennsylvania Housing Finance Agency  May 2004 - September 2007
JFC Temps  January 2003 - May 2004
ACS Healthcare Provider Solutions   December 2001 - January 2003

Skills
Microsoft Office, Customer Service, Administrative..., Receptionist Duties, Real Estate, Collections, Yardi Property..., AMSI, Staff Management, Budget Management, State Government, Call Center..., Property Management

Education
Grand Canyon University   2010 — 2012
Human Resources Management/Personnel Administration, 3.9

Harrisburg Realtors Institute   2004 — 2004
Realtors Certification, Real Estate